LG Electronics USA LS992 Multi-band GSM/EDGE/UMTS/CDMA/LTE Phone with Bluetooth, WLAN and RFID User Manual
LG Electronics MobileComm USA, Inc. Multi-band GSM/EDGE/UMTS/CDMA/LTE Phone with Bluetooth, WLAN and RFID Users Manual
Users Manual
LG LS992
User Guide
[UG template version 15a]
TOC i
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
Get Started .................................................................................................................................................... 2
Phone Layout ........................................................................................................................................ 2
microSIM Card ...................................................................................................................................... 3
Handling the microSIM Card ......................................................................................................... 3
Insert microSIM Card .................................................................................................................... 4
microSD Card ........................................................................................................................................ 4
Insert microSD Card ..................................................................................................................... 5
Unmount the microSD Card .......................................................................................................... 5
Remove microSD Card ................................................................................................................. 6
Format microSD Card ................................................................................................................... 6
Battery Use ........................................................................................................................................... 6
Battery Capacity ............................................................................................................................ 6
Charge the Battery ........................................................................................................................ 6
Turn Your Phone On and Off ................................................................................................................ 7
Use the Touchscreen ............................................................................................................................ 8
Activate Your Phone ........................................................................................................................... 11
Complete the Setup Screens .............................................................................................................. 12
Basic Operations ......................................................................................................................................... 13
Basics .................................................................................................................................................. 13
Home Screen and Applications List ............................................................................................ 13
Select Options and Navigate Screens ........................................................................................ 13
Menu Operations ........................................................................................................................ 13
Phone Settings Menu .................................................................................................................. 13
Portrait and Landscape Screen Orientation ................................................................................ 14
Capture Screenshots .................................................................................................................. 14
Applications ......................................................................................................................................... 14
Phone Number .................................................................................................................................... 17
Enter Text ............................................................................................................................................ 18
QWERTY Keyboard .................................................................................................................... 19
Phone Keyboard ......................................................................................................................... 20
TOC ii
Tips for Editing Text .................................................................................................................... 20
Search Your Phone and the Web ....................................................................................................... 21
Phone and Web Search Using Text Entry .................................................................................. 21
Phone and Web Search Using Voice Command ........................................................................ 22
Using Clip Tray .................................................................................................................................... 22
Google Account ................................................................................................................................... 22
Create a Google Account ............................................................................................................ 22
Sign into Your Google Account ................................................................................................... 23
Google Play Store ............................................................................................................................... 23
Find and Install an Application .................................................................................................... 24
Reinstall an Application ............................................................................................................... 24
Lock and Unlock Your Screen ............................................................................................................ 25
Unlock Your Screen Using the Knock Code Feature .......................................................................... 25
Update Your Phone............................................................................................................................. 26
Update PRL................................................................................................................................. 26
Update Profile ............................................................................................................................. 26
Update Firmware ........................................................................................................................ 27
Update LG Software ................................................................................................................... 27
UICC Unlock ............................................................................................................................... 27
Your Phone Interface .................................................................................................................................. 28
Home Screen Basics........................................................................................................................... 28
Home Screen Layout .................................................................................................................. 28
Extended Home Screens ............................................................................................................ 29
Status Bar ........................................................................................................................................... 29
Notification Panel ................................................................................................................................ 32
Customize the Home Screen .............................................................................................................. 32
Create Shortcuts ......................................................................................................................... 33
Add and Remove Widgets on the Home Screen ........................................................................ 34
Change the Phone's Wallpaper .................................................................................................. 34
Customize Applications Icons on the Home Screen ................................................................... 35
Phone App................................................................................................................................................... 36
HD™ Voice ......................................................................................................................................... 36
Place and Answer Calls ...................................................................................................................... 36
Call Using the Phone Dialer ........................................................................................................ 36
Answer Phone Calls .................................................................................................................... 37
TOC iii
In-Call Screen Layout and Operations ........................................................................................ 37
Place Calls from Contacts/Call History ............................................................................................... 38
Optional Services ................................................................................................................................ 39
Voicemail Setup .......................................................................................................................... 39
Visual Voicemail .......................................................................................................................... 39
Set Up Visual Voicemail .............................................................................................................. 40
Review Visual Voicemail ............................................................................................................. 40
Visual Voicemail Options ............................................................................................................ 41
Configure Visual Voicemail Settings ........................................................................................... 41
Change Your Main Greeting via the Voicemail Menu ................................................................. 42
Caller ID Blocking ....................................................................................................................... 43
Call Waiting ................................................................................................................................. 43
Conference Calling ..................................................................................................................... 43
Call Forwarding ........................................................................................................................... 44
Call Settings ........................................................................................................................................ 44
Contacts .............................................................................................................................................. 47
Add a Contact ............................................................................................................................. 47
Check Contacts ........................................................................................................................... 47
Edit a Contact.............................................................................................................................. 47
Delete a Contact ......................................................................................................................... 48
Sharing Contacts ........................................................................................................................ 48
Merge and Separate Contacts .................................................................................................... 49
Import and Back Up Contacts ............................................................................................................. 49
Import Contacts from a microSD Card or USB Storage ............................................................. 49
Import Contacts ........................................................................................................................... 49
Back Up Contacts ....................................................................................................................... 50
Messaging and Internet ............................................................................................................................... 51
Text and Multimedia Messaging ......................................................................................................... 51
Compose Text Messages ................................................................................................................... 51
Read and Reply to Text Messages ............................................................................................. 52
Send a Multimedia Message (MMS) ........................................................................................... 52
Save and Resume a Draft Message ........................................................................................... 53
Managing Message Conversations ............................................................................................ 53
Text and Multimedia Message Options ...................................................................................... 55
Gmail ................................................................................................................................................... 57
TOC iv
Create a Google Account ............................................................................................................ 57
Sign in to Your Google Account .................................................................................................. 57
Access Gmail .............................................................................................................................. 58
Send a Gmail Message ............................................................................................................... 58
Read and Reply to Gmail Messages .......................................................................................... 59
Email ................................................................................................................................................... 60
Add an Email Account (POP3 or IMAP) ..................................................................................... 60
Corporate Email (Outlook) .......................................................................................................... 60
Open Email ................................................................................................................................. 61
Create and Send Email ............................................................................................................... 61
Reply to or Delete an Email Message ........................................................................................ 62
Configure and Sync Corporate Email Settings ........................................................................... 62
Data Services General Information (4G LTE and 3G Networks) ........................................................ 64
4G LTE ........................................................................................................................................ 65
Your User Name ......................................................................................................................... 65
Data Connection Status and Indicators ...................................................................................... 65
Browser ............................................................................................................................................... 66
Chrome Browser ......................................................................................................................... 66
Camera and Video ...................................................................................................................................... 67
Take Pictures and Record Videos ...................................................................................................... 67
Take Pictures .............................................................................................................................. 67
Record Videos ............................................................................................................................ 68
Camera and Video Settings ................................................................................................................ 68
Manual Mode on the Viewfinder ......................................................................................................... 69
Multi-point Auto-focus ......................................................................................................................... 69
Gesture Shot ....................................................................................................................................... 69
Gesture View ....................................................................................................................................... 70
8X Zooming ......................................................................................................................................... 70
Dual Feature ....................................................................................................................................... 70
View Your Pictures .............................................................................................................................. 71
Gallery Options ................................................................................................................................... 71
Timeline View .............................................................................................................................. 72
Memories View ........................................................................................................................... 72
Assign Pictures ................................................................................................................................... 72
Video Options ...................................................................................................................................... 73
TOC v
Live Zoom ........................................................................................................................................... 74
Dual Play ............................................................................................................................................. 74
Useful Apps and Features........................................................................................................................... 75
Navigation ........................................................................................................................................... 75
Google Maps ............................................................................................................................... 75
Scout ........................................................................................................................................... 75
Google Hangouts ................................................................................................................................ 76
Sprint Zone .......................................................................................................................................... 77
LG Health ............................................................................................................................................ 77
QSlide ................................................................................................................................................. 77
QuickRemote ...................................................................................................................................... 78
Capture+ ............................................................................................................................................. 79
Dual Window ....................................................................................................................................... 80
Music ................................................................................................................................................... 80
Google Play Music ...................................................................................................................... 80
Music Player................................................................................................................................ 80
Back Up Your Downloaded Music Files ...................................................................................... 82
Calendar .............................................................................................................................................. 83
Change Calendar View ............................................................................................................... 83
View Event Details ...................................................................................................................... 83
Create an Event .......................................................................................................................... 83
Edit or Delete an Event ............................................................................................................... 84
Set an Event Reminder ............................................................................................................... 84
Respond to an Event Reminder .................................................................................................. 84
Display and Synchronize Calendars ........................................................................................... 85
Change Calendar Settings .......................................................................................................... 85
Folders ................................................................................................................................................ 86
Clock ................................................................................................................................................... 86
Additional Clock Features ........................................................................................................... 87
Calculator ............................................................................................................................................ 88
Connectivity ................................................................................................................................................. 90
Transfer Files Between Your Phone and a Computer ........................................................................ 90
Wi-Fi .................................................................................................................................................... 91
Turn Wi-Fi On and Connect to a Wireless Network .................................................................... 91
Wi-Fi Settings .............................................................................................................................. 92
TOC vi
Disconnect Wi-Fi ......................................................................................................................... 92
Wi-Fi Direct ................................................................................................................................. 92
Wi-Fi Hotspot .............................................................................................................................. 93
Tethering ............................................................................................................................................. 94
Bluetooth ............................................................................................................................................. 94
Bluetooth Information .................................................................................................................. 94
Enable the Bluetooth Feature ..................................................................................................... 94
Pair Bluetooth Devices ................................................................................................................ 95
Connect to a Paired Bluetooth Device ........................................................................................ 95
Send Information Using Bluetooth .............................................................................................. 96
Receive Data via Bluetooth ......................................................................................................... 97
SmartShare ......................................................................................................................................... 97
Enjoy Content from Nearby Devices ........................................................................................... 97
Virtual Private Networks (VPN) ........................................................................................................... 98
Prepare Your Phone for VPN Connection .................................................................................. 98
Set Up Secure Credential Storage ............................................................................................. 98
Add a VPN Connection ............................................................................................................... 98
Connect to or Disconnect From a VPN ....................................................................................... 98
Settings ..................................................................................................................................................... 100
Networks Settings ............................................................................................................................. 100
Airplane Mode ........................................................................................................................... 100
Wi-Fi .......................................................................................................................................... 100
Wi-Fi Calling .............................................................................................................................. 100
Bluetooth Settings ..................................................................................................................... 101
Mobile Data Settings ................................................................................................................. 101
Call Settings .............................................................................................................................. 101
Roaming Settings ...................................................................................................................... 101
Share & Connect ....................................................................................................................... 103
Tethering Settings ..................................................................................................................... 105
More Networks Settings ............................................................................................................ 106
Sound Settings .................................................................................................................................. 107
Sound Profile............................................................................................................................. 107
Volume ...................................................................................................................................... 107
Ringtone .................................................................................................................................... 108
Ringtone ID ............................................................................................................................... 108
TOC vii
Vibration Strength ..................................................................................................................... 109
Sound with Vibration ................................................................................................................. 109
Vibrate Type .............................................................................................................................. 109
Do Not Disturb .......................................................................................................................... 109
Lock Screen .............................................................................................................................. 110
Apps .......................................................................................................................................... 110
Notification LED ........................................................................................................................ 110
More Sound Settings ................................................................................................................ 110
Display Settings ................................................................................................................................ 111
Home Screen ............................................................................................................................ 111
Lock Screen .............................................................................................................................. 113
Home Touch Buttons ................................................................................................................ 115
Font Type .................................................................................................................................. 116
Font Size ................................................................................................................................... 116
Brightness ................................................................................................................................. 116
Auto-Rotate Screen .................................................................................................................. 116
Screen Timeout ......................................................................................................................... 117
More Display Settings ............................................................................................................... 117
General Settings ............................................................................................................................... 117
Language & Keyboard .............................................................................................................. 118
Location ..................................................................................................................................... 118
Accounts & Sync ....................................................................................................................... 118
Cloud ......................................................................................................................................... 119
Accessibility............................................................................................................................... 119
Shortcut Key.............................................................................................................................. 121
Google ....................................................................................................................................... 122
Security ..................................................................................................................................... 122
Smart Settings .......................................................................................................................... 123
QuickCircle Case ...................................................................................................................... 123
Dual Window ............................................................................................................................. 123
Date & Time .............................................................................................................................. 124
Storage ...................................................................................................................................... 124
Battery & Power Saving ............................................................................................................ 124
Memory ..................................................................................................................................... 124
Smart Cleaning ......................................................................................................................... 124
TOC viii
Activate This Device ................................................................................................................. 125
System Updates ........................................................................................................................ 125
Apps .......................................................................................................................................... 125
Default Message App ................................................................................................................ 126
Backup & Reset ........................................................................................................................ 126
About Phone ............................................................................................................................. 127
Copyright Information ........................................................................................................................ 128
For Assistance .......................................................................................................................................... 129
Sprint Account Information and Help ................................................................................................ 129
Sprint Account Passwords ........................................................................................................ 129
Manage Your Account .............................................................................................................. 129
Sprint Support Services ............................................................................................................ 130
Important Information for the LG LS992 ................................................................................................... 131
Important Safety Information ............................................................................................................. 131
General Precautions ................................................................................................................. 131
Maintaining Safe Use of and Access to Your Phone ................................................................ 131
Using Your Phone With a Hearing Aid Device .......................................................................... 133
Caring for the Battery ................................................................................................................ 135
Radio Frequency (RF) Energy .................................................................................................. 137
FCC Notice................................................................................................................................ 138
Owner’s Record ........................................................................................................................ 139
Laser safety statement .............................................................................................................. 139
Open Source Software .............................................................................................................. 140
Anti-Theft Guide ........................................................................................................................ 140
Trademarks ............................................................................................................................... 140
Manufacturer’s Warranty ................................................................................................................... 141
Manufacturer’s Warranty ........................................................................................................... 141
General Terms and Conditions of Service ........................................................................................ 145
Basic Definitions ....................................................................................................................... 145
The Service Agreement ............................................................................................................ 145
Additional Terms ....................................................................................................................... 145
Our Policies ............................................................................................................................... 146
When You Accept The Agreement ........................................................................................... 146
Term Commitments & Early Termination Fees ......................................................................... 146
When You Don’t Have To Pay An Early Termination Fee ........................................................ 146
TOC ix
Our Right To Change The Agreement & Your Related Rights ................................................. 147
Our Right To Suspend Or Terminate Services ......................................................................... 147
Your Right To Change Services & When Changes Are Effective ............................................ 147
Your Right To Terminate Services ............................................................................................ 147
Credit Checks & Credit Information .......................................................................................... 148
Account Spending Limits (“ASL”) .............................................................................................. 148
Deposits & Returning Deposits ................................................................................................. 148
Restrictions On Using Services ................................................................................................ 148
Your Device, Number & Email Address .................................................................................... 149
Porting/Transferring Phone Numbers ....................................................................................... 149
Coverage; Where Your Device Will Work; Service Speeds ..................................................... 149
Roaming .................................................................................................................................... 149
About Data Services & Content ................................................................................................ 150
Specific Terms & Restrictions On Using Data Services ........................................................... 150
Software License ...................................................................................................................... 150
Fees, Activation & Miscellaneous Charges .............................................................................. 151
Account & Service Charges ...................................................................................................... 151
How We Calculate Your Charges For Billing Purposes ............................................................ 151
Your Bill ..................................................................................................................................... 152
Your Payments; Late Fees ....................................................................................................... 152
Taxes & Government Fees ....................................................................................................... 153
Surcharges ................................................................................................................................ 153
Disputing Charges - You Must Still Pay Undisputed Charges .................................................. 153
Protecting Our Network & Services .......................................................................................... 153
Your Privacy .............................................................................................................................. 154
Location-Enabled Services ....................................................................................................... 155
911 Or Other Emergency Calls ................................................................................................. 155
If Your Device Is Lost or Stolen ................................................................................................ 155
Disclaimer of Warranties ........................................................................................................... 155
You Agree That We Are Not Responsible For Certain Problems ............................................. 156
You Agree That Our Liability Is Limited - No Consequential Damages .................................... 156
DISPUTE RESOLUTION AND ARBITRATION ........................................................................ 156
No Trial By Jury and No Class Action ....................................................................................... 158
Indemnification .......................................................................................................................... 158
Providing Notice To Each Other Under The Agreement .......................................................... 158
TOC x
Contacting You Regarding Billing and Collections ................................................................... 159
Other Important Terms .............................................................................................................. 159
Important Message from Sprint................................................................................................. 159
Index .......................................................................................................................................................... 161
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new LG LS992. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's Home screen, which is displayed by tapping .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Get Started 2
Get Started
This section gives you all the information you need to set up your phone and Sprint service for the first
time.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Part
Description
Earpiece
Lets you hear the caller and automated prompts.
Notification LED
Flashes front notification LED when you receive notifications, such
as an incoming call, if you enable this feature.
Front-Facing Camera Lens
Allows you to take pictures and video of yourself. Also lets you
participate in video chats.
Proximity Sensor
Senses proximity towards other objects (such as your head) so
that touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective
film, pouch, or a protective case not authorized by LG.
Touchscreen
Displays all the information needed to operate your phone, such
as the applications, call status, the Contacts list, the date and time,
and the signal and battery strength.
Back Key
Returns to the previous screen. It also closes pop-up display items
such as menus and dialog boxes.
Home Key
Returns to the Home screen. If you're already viewing one of
extension canvases, it opens the central Home screen. Touch and
hold to access Google Now.
Recent Apps Key
Allows you to access recently-used apps. Touch and hold to
access the available options.
IR (Infrared) LED
Uses infrared to communicate with devices using the
QuickRemote app.
Get Started 3
Part
Description
Laser Detection Auto-focus
Long and short distance focus are quickly and accurately aligned
when taking pictures or recording video with the back-facing
camera.
Power/Lock Button
Locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and
Turn on/off Airplane mode.
Speaker
Lets you hear the different ringers and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Charger/Accessory Port
Allows you to connect the phone charger or an optional USB
cable.
Microphone
Transmits your voice for phone calls or records your voice or
ambient sounds for voice recordings and videos.
3.5mm Headset Jack
Allows you to plug in a headset for convenient, hands-free
conversations.
Volume Buttons
Allows you to adjust the ringer and media volumes, or to adjust the
in-call volume during a call.
Flash
Helps you take pictures and video in dim lighting.
Back-Facing Camera Lens
Lets you take pictures and record videos.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
microSIM Card
The microSIM card is an IC (Integrated Circuit) card containing phone number and other customer
information.
Handling the microSIM Card
Keep the following in mind when handling a microSIM card.
● Customer is responsible for any damage caused by inserting microSIM card in another-brand IC
card reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage the microSIM card.
Get Started 4
● See instructions included with the microSIM card for handling.
● The microSIM card is the property of the company.
● The microSIM card is replaceable (at cost) in case of loss/damage.
● Return the microSIM card to the company when cancelling your subscription.
● Returned microSIM cards are recycled for environmental purposes.
● Note that microSIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on the microSIM
card. The company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your microSIM card or phone
(microSIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing a microSIM card.
Insert microSIM Card
Follow these instructions to insert a microSIM card. Remember to power off your phone before inserting a
microSIM card.
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the microSIM card.
Insert gently with gold IC chip facing downward.
3. Insert the battery.
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
microSD Card
Your phone supports the use of an optional microSD card (not included) to expand its storage capacity.
Some cards may not operate properly with your phone.
Get Started 5
microSD card Cautions
Data: Information stored on the microSD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. The company is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Handling microSD card: Use/store microSD cards away from the reach of infants. May cause choking if
swallowed.
Insert microSD Card
Follow these steps to insert an optional microSD card (not included). Make sure to power your phone off
before inserting or removing a microSD card.
1. Remove the back cover.
Lift gently in the direction shown.
2. Insert the microSD card.
Insert the microSD card all the way gently without bending and with the terminals facing down.
Insert only microSD cards.
3. Insert the battery.
4. Attach the back cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the microSD Card
Always unmount the microSD card before removing it from your phone.
1. Tap > > Settings > General tab.
2. Tap Storage.
3. Tap .
To mount the card again, tap the SD card option, then tap MOUNT.
Get Started 6
Remove microSD Card
Follow these instructions to remove a microSD card. Always power the phone off before inserting or
removing a microSD card.
1. Tap > > Settings > General tab.
2. Tap Storage.
3. Tap .
4. Remove the back cover.
5. Slide the microSD card out of the slot to remove it.
6. Attach the back cover.
Format microSD Card
When you insert an optional microSD card for the first time, it is recommended that you format it on your
phone.
1. Tap > > Settings > General tab.
2. Tap Storage.
3. Tap SD card.
4. Tap > Settings.
5. Tap Format > ERASE & FORMAT.
All data on the microSD card is erased, and the card is formatted for use on your phone.
Battery Use
The following topics explain how to charge your phone’s battery.
Battery Capacity
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 23 hours of continuous digital talk time.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Get Started 7
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory port at the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light illuminates when charging starts. The light turns to green when the battery
is fully charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and
the AC adapter.
Note: Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro USB cord into the charger/accessory port at the bottom of your
phone.
2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Button.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Select Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the setup screens. See Complete the Setup
Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Get Started 8
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Tap Power off to turn the phone off.
3. Tap OK to confirm.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Get Started 9
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons by simply tapping or touching them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started 10
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
Tap > > Settings > Display tab > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notification panel. Drag the Status bar
down and tap Rotation to select or deselect the option.
Get Started 11
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the Power/Lock
Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Get Started 12
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see an Accessibility message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
1. On the Accessibility screen, touch Accessibility settings to set the desired options or touch
Next to get continue with the setup process.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Language selection - Select a desired language.
Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more
details.
Got another device? - If you use another Android device, you can quickly copy your current
setup to this device.
Add your account - Sign in to your Google Account to get the most out of your device.
Google Services - Read all of the information for the available Google Services and, if you
agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.
• Let Google's location service help apps - Helps apps determine location. This means
sending anonymous location to Google, even when no apps are running. Tap Learn
more for additional information.
• Improve location accuracy - Allows apps and services to scan for Wi-Fi networks even
when Wi-Fi is off.
• Help improve your Android experience - Allows your device to send diagnostic and
usage data to Google automatically. Tap Learn more for additional information.
Add another email - You can add another personal or Exchange email address.
Protect your phone - Prevent others from using this phone without your permission by
activating device protection features.
Get your apps & data - If you add a Google Account, you will be prompted to restore data
from a backup of another device.
EULA (End-User License Agreement) - Read the End-User License Agreement and tap the
I agree check box if you agree to the terms.
3. Your setup is now complete. Follow the onscreen instructions to learn about basic touch menu
navigation, view tutorials, or just get started.
Basic Operations 13
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications List
Most of your phone’s operations originate from the Home screen or the apps list.
For information about using the Home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Menu Operations
You can display options menus using the menu key, any app-specific menu icon, or by tapping and
holding a screen area, depending on your current app.
■ Tap Menu to view available settings and options.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ Tap > > Settings .
– or –
Tap > touch and hold > System settings.
– or –
Drag the Status bar down and tap Settings .
For more information, see Settings.
Basic Operations 14
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for
landscape orientation.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
Tap > > Settings > Display tab > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notification panel. Pull down the Status bar
and tap Rotation to select or deselect the option.
Capture Screenshots
You can use your phone’s power and volume buttons to capture screenshots.
■ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture
a screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. Tap Apps > Gallery .
Applications
The following is a list of the default applications available on your phone.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
Google
Access the Google applications.
Calculator
Launches the Calculator application.
Calendar
Launches the Calendar application that can sync to either your Google
or Outlook® work calendar. Events can only be synched to a managed
account.
Camera
Launches the Camera.
Basic Operations 15
App
Function/Service
Chrome
Launches the Chrome web browser.
Clock
Access the Clock application.
Contacts
Displays the Contacts that can be synchronized with your phone from
either your Google or Outlook account. Contacts can only be synched
to a managed account.
Downloads
Launches the Downloads application where you can view, reopen, or
delete what you've downloaded.
Email
Provides access your POP3, IMAP, and Exchange Server (Outlook)
email accounts. Also provides access to your Gmail account.
Emergency Alert
Provides access to your emergency messages and it's settings.
File Manager
Allows you to manage files in your internal memory and SD card (if
available).
Gallery
Displays a Gallery of camera images and video saved on your phone.
LG Backup
Allows you to perform backup and restore your user data and settings
on the phone into internal storage.
LG Health
Allows you to manage your health and maintain good exercise habits by
tracking logs and competing with people.
Lookout
Lookout Security provides mobile device-specific security features that
are coupled with a minimal performance hit. Lookout Mobile Security
provides key security options that are unique to the mobile market.
Along with the antivirus and anti-malware tech, there's a lost and stolen
phone locator service, an application privacy adviser, and a backup
service.
Maps
Launches a dynamic map that helps you find local businesses, locate
friends, view maps and get driving directions.
Messaging
Provides access to your text and multimedia messages.
Music
Launches the Music Player.
Basic Operations 16
App
Function/Service
Phone
Accesses the dial pad to make calls.
Photos
Displays a Gallery of camera images and video saved on your phone.
Play Store
Browse, search for, and download applications from the Google Play
store app.
Quick Remote
Launches the QuickRemote app, which allows you to use your phone
as a remote control.
QuickMemo+
Allows you to take screenshots and write a memo using the images.
Settings
Accesses the phone’s Settings menu.
LG SmartWorld
Launches the LG SmartWorld application.
Sprint Fun &
Games
Allows you to access the newest apps and games.
Sprint Zone
Access your Sprint account, get device information and help, find
recommended apps, and more.
Tasks
Allows you to create a task and to synchronize with MS Exchange
account.
Voice Mate
Launches the Voice Mate application, which allows you to perform
phone functions using your voice.
Voice Recorder
Launches Voice Recorder application and lets you record and play the
sound files.
Voicemail
Launches the visual voicemail app.
Weather
Launches the Weather application.
YouTube
Launches the YouTube application.
Basic Operations 17
Note: The Email application can access both Exchange Server-based email (such as Work email) and
other Internet-based email providers such as Yahoo! and Gmail.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. Tap > > Settings > General tab.
2. Tap About phone.
3. Tap Status.
You will see the number listed under My phone number.
Basic Operations 18
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone offers you a choice of touchscreen keyboards for entering text. The keyboards appear
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode.
The methods available include:
● Google Keyboard allows you to use a traditional QWERTY setup to enter text. Additional options
expand your ability to enter text faster and more accurately.
● Google voice typing allows to use Google voice recognition to convert speech to text.
● LG Keyboard allows you to use a LG keyboard to enter text.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if
you’re entering text to do a Web search, a search icon may be available instead of an enter key.
To change the keyboard:
1. From any screen where you can enter text, tap the input field to reveal the keyboard.
2. Drag the Status bar down and tap Change keyboard.
Basic Operations 19
QWERTY Keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when
you tap an available text entry field.
Basic Operations 20
Phone Keyboard
To change the phone keyboard, follow the directions below.
1. Tap > > Settings > General tab > Language & keyboard > LG Keyboard.
2. Tap Input language and keyboard layout > next to your desired language.
3. Tap Phone keyboard.
When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap > SELECT ALL in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap CUT or COPY in the context menu.
4. Place the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.
Move Cursor Using the Space Bar
Touch and hold the Space Key and slide your finger to the left or right to move the cursor.
Split Keyboard Using Gesture
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the
keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them
outwards in opposite directions.
Basic Operations 21
To change the keyboard height:
1. Tap > Keyboard height and layout > Keyboard height.
2. Drag the blue bar to adjust the keyboard height.
To change the bottom row keys:
1. Tap > > Settings > General tab > Language & keyboard > LG Keyboard >
Keyboard height and layout > QWERTY keyboard layout.
2. Drag to add or delete keys or change the order. To change to another character on the visible key,
tap the key and choose the desired character that you want displayed.
Note: This function does not support some languages.
Search Your Phone and the Web
You can search for information on your phone and on the web using the Search application. Some
applications, such as Gmail, Contacts, and Browser have the ability to search contents within those
specific applications. You can conduct the search by typing in the search terms or saying what you’re
looking for. Typing can be useful because the search application can provide suggestions so you don’t
necessarily have to type out your full request.
Phone and Web Search Using Text Entry
You can search on your phone and on the web by entering text.
1. From the Home screen, tap the Search Widget . (For information on how to add widget,
see Add and Remove Widgets on the Home Screen.)
2. Enter the text you're searching for in the search field.
You can use the Search preferences to configure some aspects of Google web search (for
example, whether it makes suggestions below the search field as you type), and what phone
features you want to include in searches.
To access these settings, tap > > Settings > General tab > Google > Search & Now.
3. Tap to search for the entered text.
– or –
Basic Operations 22
If what you want to search for appears in the suggestions list, tap that item to conduct the search.
4. If the phones asks you to select which browser to use, tap your preference. Then, make sure that
the Use as default app check box is selected to keep this preference setting.
Phone and Web Search Using Voice Command
You can search on your phone and on the web by voice command.
■ From the Home screen, tap the on the Google Search Widget.
For more information on Google Search, tap > > Settings > General tab > Google > > Help &
feedback.
Using Clip Tray
Easily access the contents you stored in the Clip Tray whenever and wherever you want. You can copy
images or texts and keep them in the Clip Tray. Then, you can paste them whenever and wherever you
want.
● Tap and hold text and images while editing them and tap > CLIP TRAY.
● Tap and hold a text input field and select CLIP TRAY. You can also access the Clip Tray by
tapping and holding , then tapping .
Note: Saved items are stored in the Clip Tray temporarily. In Clip Tray, tap and an item then select
Done to lock the item and prevent deletion. Tap to delete items. This function may not be supported in
the downloaded apps.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
You must create and/or sign into a Google Account to use Gmail, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to download
applications from the Google Play store app to sync your data (if applicable) with the Google servers, and
to take advantage of any other available Google services on your phone.
Basic Operations 23
If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account
through your company or other organization, your IT department may have special instructions on how to
sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, select Sign in, then click Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Enter a Google Account and tap NEXT.
Note: If you do not already have a Google Account, tap Or create a new account and follow the on-
screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap
NEXT.
5. Checkmark the entries you want to sync (if necessary) and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google Account (the first
Google Account set up with your phone). If you plan to use more than one Google Account with your
phone, be sure to sign into the one you want to use with such applications first. When you sign in, your
contacts, Gmail messages, Calendar events, and other information from these applications and services
on the web can be synchronized with your phone. You will be prompted to sign in or to create a Google
Account the first time you start an application that requires one, such as Gmail or Play Store.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Basic Operations 24
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an Application
When you install apps from Google Play store app and use them on your phone, they may require access
to your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. Tap > > Play Store .
2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap INSTALL (for free applications) or the price button (for paid applications).
Note: Use caution with applications which request access to any personal data, functions, or significant
amounts of data usage times.
5. Read the app's access requirements and tap ACCEPT if you agree to them.
6. Check the progress of the current download by opening the Notification panel.
7. You will be notified when the item is downloaded and installed on your phone.
8. On the Play Store screen, tap > My apps, tap the installed application in the list, and then tap
OPEN.
Reinstall an Application
If the Android Operating System is ever updated, any data contained on the phone will be erased. The
only data stored on the phone are Google applications available via Play Store.
Note: Pictures, videos, applications and music are stored in the phone's internal memory. Contacts and
Calendars are stored remotely on your remote Google or Outlook servers.
1. Tap > > Play Store > > My apps.
2. Swipe the screen to the left and scroll through the list of previously downloaded Google
applications and choose the one you wish to reinstall.
Basic Operations 25
3. Follow the on-screen instructions.
Lock and Unlock Your Screen
You can prevent accidental screen touches from activating phone functions by locking your phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button.
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security
to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or
password) that will need to be entered to unlock it.
Unlock Your Screen Using the Knock Code
Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
To activate the Knock Code feature:
1. Tap > > Settings > Display tab.
2. Tap Lock screen.
3. Tap Select screen lock and tap Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence.
To unlock the phone using Knock Code:
■ While the screen is off, tap the same sequence you established anywhere on the screen. The
Home screen will be accessed directly.
Basic Operations 26
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > General tab > System updates menu.
Update PRL
This option allows you to download and update the PRL (Preferred Roaming List) automatically.
1. Tap > > Settings > General tab > System updates > Update PRL.
2. Follow the on-screen instructions.
Update Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your phone.
1. Tap > > Settings > General tab > System updates > Update profile.
2. Follow the on-screen instructions.
Basic Operations 27
Update Firmware
This option allows you to download and update the Firmware for your device.
1. Tap > > Settings > General tab > System updates > Update Firmware.
2. Follow the on-screen instructions.
Update LG Software
This option allows you to download and update the LG software.
1. Tap > > Settings > General tab > System updates > Update LG software.
2. Follow the on-screen instructions.
UICC Unlock
This option allows you to unlock the client initiated UICC.
1. Tap > > Settings > General tab > System updates > UICC Unlock.
2. Follow the on-screen instructions.
Your Phone Interface 28
Your Phone Interface
The following topics describe how to use and customize your phone’s Home screen, understand the
Status bar, and use the Notification panel.
Home Screen Basics
The Home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your Home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Phone Key
Tap to open the dial pad. Also provides additional tabs to access
Call logs, Contacts, Favorites, and Groups.
Back Key
Tap to return to the previous screen.
Home Key
Tap to display the main Home screen. Touch and hold to access
the Google Now shortcut.
Recent Apps Key
Tap to access a list of your most recently-used apps. Touch and
hold to access menu options.
Apps Launcher
Tap to open the Application screen to view installed applications.
Application Icons
Tap an icon (application, folder, etc.) to open and use it.
Smart Notice
Displays useful cards based on your patterns of behavior when
using your phone, the current time, and your present location.
Status Bar
Shows device status information including the time, signal
strength, battery status, and notification icons.
Note: Your phone’s Home screens cycle through so that you can keep swiping in one direction and make
it back to the main Home screen. The small dots above the primary shortcuts let you know your current
screen position.
Tip: Tap Home to return to the main Home screen from any other screen.
Your Phone Interface 29
Extended Home Screens
In addition to the main Home screen, your phone features extended Home screen to provide more space
for adding icons, widgets, and more. Tap Home to display the main Home screen and then drag
across the screen to move from the main screen to an extended screen.
To go directly to a particular screen:
1. From any screen, pinch the screen to display thumbnail images of all screens.
2. Tap the screen you want to open.
Status Bar
The Status bar at the top of the Home screen provides phone and service status information on the right
side and notification alerts on the left. To view the Notification panel or access the quick settings menu,
tap the Status bar and drag it down.
Main Status Icons
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are, the
stronger the signal is).
No Service – Your phone cannot find a mobile network.
4G LTE network (data service) in use.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi® Connected – Indicates that Wi-Fi is in use.
Bluetooth® On – Indicates that Bluetooth is on.
Location On – Indicates that Location is on.
Roaming – Your phone is “roaming” off the Nationwide Sprint Network.
Airplane Mode – Indicates that the phone is in Airplane Mode.
Your Phone Interface 30
Icon
Status
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds are
silenced.
Do not disturb – Indicates that Interruptions is set to Priority only mode and only certain
features are allowed to interrupt.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that the battery is very low.
Low Battery – Indicates that the battery is low.
Battery Drained (40%) – Indicates that the battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully charged.)
Battery Charging – Indicates that the battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Wi-Fi Calling On – Indicates that Wi-Fi calling is on.
Wi-Fi Calling Connected – Indicates that Wi-Fi calling is connected.
Main Notification Icons
Icon
Notification
New Gmail – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates that you have received a new text or
multimedia message.
Your Phone Interface 31
Icon
Notification
New Hangouts Message – Indicates a new Hangouts Message.
Problem With Text Or Multimedia Message Delivery – Indicates that a text or
multimedia message was not delivered.
New Voicemail – Indicates that you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data is Syncing – Application sync is active and synchronization is in progress for
Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection to the
Google server, or you were not properly signed into your account. In order to use Google
application or sync features, you must set up and sign into an active Google Account.
Full Storage – Indicates that storage is full.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications which
are not displayed in the Status bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress using
the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Your Phone Interface 32
Icon
Notification
Download Finished – Indicates that a download is complete.
Connected To Basic VPN – Indicates that the phone is connected to a Basic VPN.
Connected To LG VPN – Indicates that the phone is connected to a LG VPN.
Song Is Playing – Indicates that a song is playing.
Carrier Data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active – Indicates that Portable Wi-Fi hotspot is active.
Notification Panel
Drag the Status bar down to open the Notification panel. From there, you can check notifications, open
messaging apps, use the quick settings menu, and more.
Open the Notification panel
■ Drag the Status bar down. (Slide your finger down from the top of the screen.)
The Notification panel opens. To check notifications, tap an item in the list.
Close the Notification panel
■ Drag the Notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
■ Tap Back to close the Notification panel.
Notification Panel Layout
The Notification panel gives you access both to notifications and the quick settings menu.
Customize the Home Screen
You can customize your Home screen when you do the following.
● Create shortcuts
Your Phone Interface 33
● Add widgets
● Create contact shortcuts
● Change the background (wallpaper)
● Customize application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact, activate a
feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Tap to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available canvases until
you reach the desired one. (See Extended Home Screens.)
3. Tap to reveal all your current applications. By default, the applications are listed in a grid view.
4. Scroll through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected icon and
closes the Applications screen. The new shortcut then appears to hover over the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended). The
application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete, release the
screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Tap to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current screen.
3. Drag the icon over Remove and release it.
Your Phone Interface 34
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen or on the
Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen application.
To add a Widget:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on the left,
right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the desired
screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. Tap > > Settings > Display tab > Home screen > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Wallpaper gallery, ID Wallpapers, Gallery, Live wallpapers, Multi-photo, or Photos.
Wallpaper gallery to use a default wallpaper from the wallpaper gallery.
ID Wallpapers to open the available wallpapers that were included in your Sprint ID pack.
Your Phone Interface 35
Gallery to use a picture saved on your phone as a wallpaper. You can crop the picture before
setting it as a wallpaper.
Live wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available in
Google Play store app.
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You can crop
the picture before setting it as a wallpaper.
Photos to use the Photos app and set a picture saved on your phone as a wallpaper. You
can crop the picture before setting it as a wallpaper.
3. Depending on the type of wallpaper, tap OK, SET WALLPAPER, APPLY or Done.
Customize Applications Icons on the Home Screen
You can create your own custom application icon(s) using the images in your Gallery. Your customized
application icon(s) are only applied to icons on your Home screen. The Applications screen is not affected.
1. Touch and hold an application icon until it’s unlocked from its current position. Then drop it on the
screen. The editing icon will appear in the upper right corner of the application.
2. Tap the application icon again and select a preloaded icon sign.
– or –
Tap Add new to create a new icon using images from the Gallery.
Phone App 36
Phone App
With the Sprint National Network and your phone, you can enjoy clear calling across the country.
HD™ Voice
Your phone is also HD Voice enabled, which means you can enjoy unparalleled voice quality in areas
with HD Voice service. Experience the crystal clear difference of HD Voice from Sprint on calls between
Sprint customers each using an HD Voice enabled phone while in areas with available HD Voice service.
Note: HD Voice service is available in select markets. Visit sprint.com/coverage for more information.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume Buttons during the call.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
1. Tap > > Dial tab.
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
You can open other applications during a call. The will appear in the Status bar while the
call is underway.
Press the Volume Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Screen Layout and Operations.
3. Tap to end the call.
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Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the
call entry and tap .
You can also make calls from your Contacts list and from the Call logs.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
1. When a call arrives, drag in any direction to answer it.
2. To end the call, tap .
Reject an Incoming Call
■ When a call arrives, drag in any direction to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options. Tap an option to select it.
● Add call to initiate a 3-way call.
● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access
code.
For example: When you call your bank‘s 800 number, use your dialpad to enter your account
number and PIN.
● Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate the speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.)
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Deactivate the speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). For
details about pairing the phone with a Bluetooth headset, see Pair Bluetooth Devices.
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ( ).
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows ( ).
Tap during a call to display a list of additional in-call features. Tap an option to select it.
● Contacts: Display your contacts list.
● QuickMemo+: Open the QuickMemo+ app.
● Messaging: Opens the Messaging app.
● Voice clarity: Enhances voice clarity in noisy environments so you can hear more clearly.
Place Calls from Contacts/Call History
Make calls quickly using Contacts and Call History.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Tap > to display the phone app.
2. Tap the Contacts tab to display the Contacts list.
3. Tap a contact.
4. Tap Call next to the number you want to call.
5. To end the call, tap .
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Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Tap > to display the phone app.
2. Tap the Call logs tab to display the Call logs list.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
5. To end the call, tap .
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. Tap > > Dial tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find the exact
message you are looking for without having to listen to every voicemail message first. This new feature
periodically goes out to your voicemail and gathers the caller information from all of the current voicemails.
It then populates a list with the caller name and number, along with the length of time and priority level of
the voicemail message.
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Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone
is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. Tap > > Voicemail .
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the
voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > > Voicemail .
2. Tap a message to review it. The following is a description of the features available while
reviewing a voicemail message.
Timeline provides a visual timeline for the current message. Touch and drag this
bar to scroll through the message to different points.
• Tap to pause the playback, tap to resume.
• / Speaker Off/On to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled within the Voicemail Settings menu, the
speakerphone will always be automatically enabled during voicemail playback.
Call to call the person that left the message.
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Reply via to reply to the message via SMS or audio or avatar message.
Delete to delete the message.
Menu to access Share, Archive, Settings, and Help.
Visual Voicemail Options
Use the following options to access and configure your Visual Voicemail options.
1. Tap > > Voicemail .
2. From this initial screen, you can:
Tap to compose a new voicemail message.
Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive, Sent, and
Store.
Tap to access Search, Settings, and Help.
Tap to select multiple messages to delete, save, or mark as unread/read.
Tap to compose a new avatar message.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. Tap > > Voicemail .
2. Tap > Settings and select from the following:
Avatar
• Disable Avatar to disable Avatar compose features and content store.
• Avatar Facebook Ad Signature to enable avatar advertising signature when posting on
Facebook.
• SMS delivery to allow sending SMS messages to recipients who do not have Avatar
capability.
Display
• Themes to choose the type of theme used for the application.
• Display name to enter a name to identify yourself to people when replying or forwarding
messages.
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Help to see the Sprint visual voicemail help.
Preferences
• Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.
• Data consent agreement to agree or disagree to send speech data to assist with the
quality of this product.
• Auto forward to email to send a copy of new messages to an email address of your
choice.
• Personalize voicemail to change your voicemail greeting for incoming calls and update
password.
• Transcription language: If available, this option allows you to choose the transcription
language.
• Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
• Mobile advertising preferences: Manage participation in the Mobile Advertising
Program, including enabling bonus app features.
• Display ads: Control whether ads display inside Voicemail. Turning ads off also disables
bonus features.
• Transcriptions displayed to transcribe Voicemails from voice to text.
• Disable Free Trials: Opt out of future free trials.
• SMS delivery of Voice message to allow voice message delivery via SMS to recipients
who do not have VoiceSMS capability always.
Sound
• Notifications to determine how you are notified of new voicemails. Set the notification
sound and vibrate option.
• Speakerphone to automatically turn the speaker on or off.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. Tap > > Voicemail .
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2. Tap > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the Sprint voicemail system. Follow the prompts to change your current
greeting.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. Tap > > Dial tab.
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
■ Swipe in any direction. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap calls.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you
end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Logs or Contacts).
This puts the first caller on hold and dials the second number.
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3. When you’re connected to the second party, tap Merge calls. Your conference call is now in
session.
4. To end the three-way call, tap .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Tap > > Dial tab.
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Tap > > Dial tab.
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Use the Call Settings Menu
1. Tap > > Dial tab.
2. Tap Menu > Call settings.
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3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
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Call Settings Options
Use the Call Settings menu to adjust the following settings:
Setting
Description
Voicemail
You can configure your voicemail settings. For details on Voicemail
settings, see Configure Visual Voicemail Settings.
Smart dialing
Activate to make a call to the U.S. from abroad without entering the
national code. Touch and hold or tap the contact.
Call reject
You can set call rejection and manage the reject list.
Decline with message
You can send out a simple text message when you want to ignore an
incoming call and respond to the caller with a text instead. You can add
or edit quick messages.
Auto answer
Allows you to set the time before a connected hands-free device
automatically answers an incoming call.
TTY mode
A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are deaf, hard of
hearing, or who have speech or language disabilities, to communicate
by telephone. Your phone is compatible with select TTY phones.
Please check with the manufacturer of your TTY phone to ensure that it
is compatible with digital cell phones. Your phone and TTY phone will
connect via a special cable that plugs into your phone's headset jack. If
this cable was not provided with your TTY phone, contact your TTY
phone manufacturer to purchase the connector cable.
Hearing aids
Tap to place the checkmark to turn on hearing aid compatibility.
Proximity Sensor
When receiving and making calls, this sensor automatically turns the
backlight off and locks the touch keypad by sensing when the phone is
near your ear. This extends battery life and prevents the touch keypad
from activating unintentionally during calls.
Voice clarity
You can set the phone to enhance voice clarity in noisy environments
so you can hear more clearly.
Save unknown numbers
You can set the phone to save the phone numbers not saved in
Contacts yet.
Power key ends call
You can set the phone to end calls with Power/Lock Button on the call
screen.
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Setting
Description
Answer an incoming call
During an incoming call, bring the phone to your ear to answer the call.
Silence incoming calls
You can set the phone to silence incoming calls by just flipping the
phone.
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your friends from
compatible social networking applications.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google Account,
Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts, to create a single entry. You
can also manage that process manually.
1. Tap > > Contacts .
2. Tap to add a contact.
3. Tap a destination type, Phone contact or Google (if available).
4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.
5. Tap the Name field and enter a name for your contact.
6. Tap the Phone field and enter a phone number.
7. Enter any additional information you may want to save and when you're finished, tap SAVE.
Check Contacts
View a contact’s details by displaying a contact entry.
1. Tap > > Contacts .
2. Tap a contact to view its details.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
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1. Tap > > Contacts .
2. Tap the contact to view its details.
3. Tap Edit .
4. Tap any field you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work,
etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap below the entry field.
Delete a Contact
You can delete a contact from the contacts details page.
1. Tap > > Contacts .
2. Tap a contact to view its details.
3. Tap Menu > Delete.
4. Tap YES.
Tip: You can also touch and hold the contact from the contact list and then tap Delete contact > YES.
Sharing Contacts
You can share contacts with others by sending as vCard files.
1. Tap > > Contacts .
2. Tap > Share.
3. Tap the contacts you want to share, then tap SHARE.
4. Choose the method for sending.
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Merge and Separate Contacts
When you have two or more entries for the same contact, you can join them into a single entry. You can
also separate contacts that were joined.
1. Tap > > Contacts .
2. Tap > Manage contacts > Merge.
3. Select a tab at the top of the screen.
Tap Merge suggestion to select entries to merge.
Tap Merged contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Merge or Separate.
Import and Back Up Contacts
Your phone offers a couple of options for importing contacts from external devices or installed memory
cards.
Import Contacts from a microSD Card or USB
Storage
If you have contacts stored in vCard format on the phone's internal storage, you can import them into your
Contacts application on your phone. You can also export contacts in vCard format onto the phone's
internal storage. Export your contacts to back them up to a computer or another phone.
Import Contacts
You can import contacts from your internal storage directly to your Contacts application.
1. Copy the vCard files to your phone from your computer.
2. Tap > > Contacts .
3. Tap > Manage contacts > Import.
4. Select where to import from and save to, then tap OK.
5. Tap the files you wish to import and tap IMPORT and YES to confirm.
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Back Up Contacts
You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file
to a computer or another phone that is compatible with this format, such as an address book application.
1. Tap > > Contacts .
2. Tap > Manage contacts > Back up.
3. Select a storage location and then tap OK.
4. Tap the contacts you want to export, then tap EXPORT and YES to confirm.
5. Enter a file name and tap OK.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging, social networking accounts, and Hangouts.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and other messaging-ready phones. When you receive a new message, you will be notified by
your phone. Messaging is available via the Messaging application in your Applications screen. The
icon appears in Status bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Tap > > Messaging .
2. Tap .
3. Tap the To field and enter a contact's information, see example below, using the on-screen
keyboard.
Contacts: As you enter either a name, phone number, or email address, if the information
matches a current contact’s entry information, you will see a match. When you see a match,
tap the associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can enter an email address directly.
4. Tap a matching entry from the on-screen dropdown list. This list is populated by matches found
from your contact list.
5. Tap the text field and enter your message.
To enter a smiley from the menu options, tap > Insert smiley. Make a selection from the
list to insert it into your current message.
To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.
6. Review your message and tap Send.
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Read and Reply to Text Messages
When you receive a text message, your phone will notify you.
■ Open the Notification panel and tap the text message notification.
– or –
■ Tap > > Messaging and tap the new message.
Reply to a Text Message
1. While viewing a message, tap the text field to open the keyboard.
2. Compose your reply or use the preset messages or icons.
To enter a message, use your on-screen keyboard.
To enter a smiley from the menu options, tap > Insert smiley. Make a selection from the
list to insert it into the message.
To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.
3. You may select additional messaging options by tapping .
4. Review your reply and tap Send.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
the contents such as images, videos, etc.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > > Messaging .
2. Tap the To field and enter the recipient’s name, phone number, or email information.
3. Tap the text field and enter your message.
4. Tap .
5. Select a multimedia attachment type:
Image: Opens the Gallery application. Use the on-screen navigation to select the picture you
wish to send with the outgoing message.
Take photo: Opens the Camera application. Take a picture, and then tap OK to use this
image in your message. (See Take Pictures.)
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Video: Opens the Gallery application. Use the on-screen navigation to select a video and
attach it to your outgoing message.
Record video: Opens the Camcorder application. Record a video, then tap OK to use this
video in your message. (See Record Videos.)
Audio: Opens a menu that allows you to browse for audio files using different applications.
Record voice: Opens the message recorder.
• After recording your message, tap to attach it to your message.
Location: Opens a map screen. Select a location, then tap Attach to use this.
Contact: Opens your Contacts list and allows you to select of a Contact to send.
Schedule: Opens your Schedule event list and allows you to select an event to send.
Slide: Allows you to create a slideshow with your media files.
• Insert a multimedia file, then tap > Slide. You can also enter text to each slide.
Draw: Allows you to draw and attach an image like Capture+.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the
attachment.
6. When you are finished creating your new MMS message, tap Send MMS.
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message as a draft.
To resume composing the message:
1. On the screen with all message threads, tap the message. The Draft icon is displayed if a
saved draft is available.
2. When you finish editing the message, tap Send or Send MMS.
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. This allows you to see exchanged
messages (similar to a chat program) with a contact on the same screen.
Read a Text Message
■ Do one of the following:
On the Messages screen, tap the message thread to open and read it.
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If you have a new message notification, touch and slide the Status bar down to open the
Notification panel. Tap the new message to open and read it.
View a Multimedia Message (MMS)
1. Tap > > Messaging .
2. On the Messaging screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To
save the attachment, touch and hold the file and tap Save attachment from the Message options context
menu.
Note: When Auto-retrieve in multimedia message settings is disabled, only the message header is
downloaded. To download the entire message, tap the Download button in the message. For details, see
Text and Multimedia Message Options.
Reply to a Text or Multimedia Message
1. Tap > > Messaging .
2. On the Messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap Send or Send MMS.
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the message to
open the options menu, and then tap Details.
Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the
web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. Tap > > Messaging .
2. On the Messages screen, tap a message thread to open it.
3. Touch and hold the message that you want to lock.
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4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side of the
message.
Delete a Message Thread
You can delete a single message or several messages at a time.
To delete a message thread:
1. Tap > > Messaging .
2. On the Messages screen, tap the message thread that you want to delete.
3. Tap > Delete.
4. Tap Select all or choose the desired messages and tap DELETE.
5. When prompted to confirm, tap YES. Any locked messages in the thread will not be deleted
unless you select the Delete also locked messages check box.
Delete Multiple Message Threads
1. Tap > > Messaging .
2. On the Messages screen, tap > Delete.
3. Tap the Select all checkbox at the top left corner, then tap DELETE.
4. When prompted to confirm, tap YES. Any locked messages in the thread will not be deleted
unless you select the Delete also locked messages check box.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
photo or icon in the message thread to open a menu of options. Depending on the stored contact
information, you can view the contact details, call or send an email message to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages including
message limits, size settings, and notifications.
1. Tap > > Messaging .
2. On the Messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
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● Notification settings
Notifications: Enable this option if you wish to receive a notification when a new text or
multimedia message arrives.
• New message pop-up: Enable this option if you wish to see a new message in a pop-up
window.
• Preview: Enable this option if you wish to preview the contents of messages when new
messages arrive.
• Notification sound: Allows you to select a ringer to sound when a new message is
received. Tap this option, and then select a ringtone that is specific to new text and
multimedia messages. A sample will briefly be played upon selection, then press OK to
save your new setting.
• Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
• Vibrate type: Choose what type of vibration you wish to apply to new messages.
● Text messages
Priority: Allows you to set the default priority as Normal or High.
Message reassembly: Enable this option (checkmark displays) so that multi-segment
messages can be reassembled and shown as a single message. Each segment will still
count toward your usage.
● Multimedia messages
Group Messaging: Enable this option (checkmark displays) to send a single message as
multimedia message when there are multiple recipients.
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message body, and
any attachments will automatically download to your phone when the message is received. If
you disable this option, only the multimedia message header will be retrieved and displayed.
• Roaming auto-retrieve: Disable this option if you only desire the multimedia message
headers to download while roaming. Enable this option to automatically download your
complete multimedia messages even while roaming.
Priority: Allows you to set the default priority as Low, Normal, or High.
● General settings
Conversation theme: Allows you to select the desired conversation theme for the message
thread wallpaper and message bubbles.
Quick message: Tap this to add or edit quick messages. Quick message is the specified text
message to send out when you choose to ignore an incoming call and respond to the caller
with a message instead.
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Send message with Enter key: You can opt to send a message by simply using the Enter
key. This menu allows you to select when this feature should be enabled.
Signature: Tap this to automatically add a signature to your messages (checkmark displays).
Callback number: Check this to automatically add a callback number to your messages
(checkmark displays).
Delete old messages: Enable this option to delete older text messages when the limit for
maximum number of text messages is exceeded.
• Text message limit: Sets the maximum number of text messages that can be stored on
the phone (per message thread).
• Multimedia message limit: Sets the maximum number of multimedia messages that can
be stored on the phone (per message thread).
Save to: Allows you to set the default storage location for files received through Messages to
Internal storage or SD card.
Gmail
This email client is Google’s web-based email service. Depending on your synchronization settings, Gmail
(along with calendar events, phone numbers and other contact information) on your phone can be
automatically synchronized between your phone and your Gmail account on the web.
Create a Google Account
You must create and/or sign into a Google Account to use Gmail, Google Hangouts, and other Google
apps. Signing into a Google Account is also necessary to download updates and applications from the
Google Play store app to sync your data (if applicable) with the Google servers, and to take advantage of
any other available Google services on your phone.
If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account
through your company or other organization, your IT department may have special instructions on how to
sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, tap or click Sign in > Create an account.
3. Follow the on-screen prompts to create and activate your free account.
Sign in to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Enter a Google Account and tap NEXT.
Messaging and Internet 58
Note: If you do not already have a Google Account, tap Or create a new account and follow the on-
screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Read the Terms of Service and Privacy Policy and tap ACCEPT to continue.
5. Choose the Google services you want to activate and tap NEXT.
6. Set up your payment info and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google Account (the first
Google Account set up with your phone). If you plan to use more than one Google Account with your
phone, be sure to sign into the one you want to use with such applications first. When you sign in, your
contacts, Gmail messages, Calendar events, and other information from these applications and services
on the web can be synchronized with your phone. You will be prompted to sign in or to create a Google
Account the first time you start an application that requires one, such as Gmail or Play Store.
Access Gmail
Access your personal Gmail account directly on your phone.
When you open the Gmail application, the most recent conversations are displayed in your Inbox.
1. Tap > > Google > Gmail .
2. Do any of the following.
View more email messages: Swipe your finger up the screen to view more messages and
conversations.
Read a new email message: Tap the unread message or the conversation with an unread
message (just-arrived items display in bold).
Select messages and conversations: Tap the image to the left of the corresponding email.
Send a Gmail Message
You can compose and send a message to people or groups with Gmail addresses or other email
addresses.
1. Tap > > Google > Gmail .
2. Tap .
Note: This will start the message from your default Gmail account. To send it from another account, tap
the account name at the top left corner of the Inbox, then tap the account you want to use.
3. Enter a recipient's address. As you enter text, matching addresses are displayed from your
Contact list. You can tap a suggested address or continue entering text to enter a new one.
Messaging and Internet 59
4. Enter a subject for the message in the Subject field.
5. Continue into the next field to compose your email message.
6. Tap > Attach file to add an attachment to the email.
7. Tap to send the email.
– or –
If you're not ready to send the message, tap > Save draft instead. You can read your drafts
by opening messages with the Drafts label.
– or –
Tap > Discard to erase the message (including any saved drafts).
Note: If you aren't connected to a network - for example, if you’re working in Airplane mode - the
messages that you send are stored on your phone, with the Outbox label until you connect to a network
again.
Read and Reply to Gmail Messages
You can continue an email conversation by replying to a message or by forwarding it.
1. Tap > > Google > Gmail .
2. Touch a message to display it.
3. At the bottom of the message, tap to reply to the message.
– or –
Tap to reply all to the message.
– or –
Tap to forward to the message.
Replying to or forwarding messages without changing the subject adds your reply to the
current conversation. Changing the subject starts a new conversation.
The message will open in a new screen where you can add or remove addresses, edit the
subject, and add or remove text or attachments.
You can add one or more people to an ongoing conversation by replying to all and then
adding the new person's address(es) to the message.
All of the messages in the conversation are included in the new message; any messages that
follow the message you forward are omitted.
Messaging and Internet 60
4. Tap to send the email.
Note: You can change the message action after you've started the message. Simply tap the icon in
the message header to the right of the current message action, then tap the one you want. For example,
if you chose Reply but decide you want to Reply all.
Email
Use the Email application to send and receive emails from your webmail or other accounts, using POP3
or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email accounts
within the main Email screen, they must first be added.
1. Tap > > Email .
2. Do one of the following:
If this is your first time to add an email account, tap Yahoo, or Other on the Select email
provider screen.
If you have already added an email account in Email, tap > Settings > Add account.
If the Select email provider screen is displayed, tap Yahoo, or Other.
3. Enter the Email address and Password for your email account and then tap NEXT.
Tap MANUAL SETUP to configure your connection settings manually (POP3 or IMAP).
Follow the on-screen prompts and enter the information specific to your carrier.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
4. Enter the account name and your name and tap DONE.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If your
company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email system, you can
use this email application to wirelessly synchronize your email, Contacts and directly with your company’s
Exchange server.
Set Up a Corporate Email
1. Tap > > Email .
2. Tap Microsoft Exchange (from the add new email account screen).
Messaging and Internet 61
3. Enter your Email address and Password information, then tap NEXT. Consult your Network
Administrator for further details.
Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. If needed, enter a Server address, Domain and tap NEXT.
Server: Your exchange server remote email address. Typically starts with mail.XXX.com.
Obtain this information from your company's network administrator.
Domain: Enter your network domain\login username.
If your network requires SSL encryption, tap the Use secure connection (SSL) box to place
a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can prevent
connection.
Note: Signal interruptions or incorrect username or password information can cause completion issues.
5. Read the on-screen activation disclaimer and, if prompted, tap ACTIVATE.
Note: Depending on the type of account, you might be required to enable security to sync the account.
6. Configure your Sync schedule, Email sync period (days to synchronize between your phone
and server), and activate any other email settings, then tap NEXT.
7. Identify your new account with a unique name and provide the outgoing name, then tap DONE.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Tap > > Email .
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Select, QSlide, Sort by, and
Settings.
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your productivity by
attaching files such as images, videos, or documents to email messages.
1. From the Inbox, tap .
2. Enter the recipient’s email address in the To field.
Messaging and Internet 62
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email to other
recipients, enter the recipients in the Cc/Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the body field and compose your email.
To add an attachment (such as image, video, audio, contact, etc.), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, the message will be stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is simple.
Reply to an Email Message
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply or Reply all.
If you select Forward, you must specify the message’s recipients.
3. Enter a new message and tap .
Delete an Email Message
■ Touch and hold an email (from your inbox list) and tap DELETE.
– or –
With the email message displayed, tap .
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate email
signature.
Sync Your Accounts
1. Tap > > Settings > General tab > Accounts & sync.
Messaging and Internet 63
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account’s
synchronization settings screen.
3. If the option is available, place a checkmark next to each option if you want the phone to
automatically synchronize. If you want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Tap > > Settings > General tab > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to reveal the
account’s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Signature: To add a signature or other information to outgoing email.
• Edit Signature: Displays a signature. Tap this to change it.
Notifications: Allows you to decide whether to notify you of new email.
• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
Auto-sync email: Allows you to automatically sync email.
Sync schedule: Allows you to choose when to sync your email.
Folders to sync: Select the folders you want to synchronize.
Email sync period: Choose how many days of email you want to sync.
Message size limit: Allows you to set the size limit for messages.
Advanced settings: Allows you to configure advanced email settings.
• Message format: Select the format you want to view email messages in.
• Auto-download attachments: Download attachments for new emails while connected to
Wi-Fi.
• Always Cc/Bcc me: Allows you to copy yourself to emails sent out.
• Auto resend times: Set the number of tries to resend a failed email message.
• Out of office settings: Allows you to set your out of office settings and message.
• Security settings: Set digital signatures and encryption to secure email.
Messaging and Internet 64
• Calendar sync period: Allows you to set the period of time to sync with your calendar.
• Corporate directory: Searches online directory for the recipient input.
• Server policy: View the server policy currently applied.
• Exchange server settings: Allows you to change the server settings for your account.
4. Tap to return to the previous screen, your changes will be saved.
For more detailed Corporate email information, see Corporate Email (Outlook). For more information on
Corporate Calendar synchronizing.
Configure General Email Settings
1. Tap > > Settings > General tab > Accounts & sync.
2. Tap Email to display the account’s synchronization settings screen.
3. Tap Email Settings and select General settings to set the following settings.
Email preview: Allows you to set how many lines of email to display as a preview in the
mailbox.
Conversation view: Allows you to view email messages sent or received with the same
subject in one thread.
Split view: Allows you to view the email list with email contents in landscape orientation.
Set default account: Allows you to set the default account.
VIP settings: Set Notifications, Sound, Vibrate, Vibrate Type for VIP lists.
Save to: Allows you to choose where to save attachments.
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Auto-advance: Select which screen to display after deleting an email.
Load images: Select to load images in the email.
4. Tap to return to the previous screen.
Data Services General Information (4G
LTE and 3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Messaging and Internet 65
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi
and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to be in an
area covered by the 4G LTE network.
For more information about the availability of 4G in your location, visit sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. Tap > > Settings > Networks tab > More > Mobile networks > Network mode.
2. Select desired option.
By default, the phone will scan for the best available Sprint network and will automatically
connect to it.
When your phone is connected via 4G, the 4G icon appears in the Status bar.
Note: The 4G network is self-discoverable, which means no additional steps are required for your phone
to connect to it.
Your User Name
When you buy your phone and sign up for service, you‘re automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide Sprint
Network. Your user name will be automatically programmed into your phone. You don‘t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, you must then update the user
name on your phone.
■ Tap > > Settings > General tab > System updates > Update profile.
Your profile will be automatically updated by the network.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Messaging and Internet 66
Icon
Status
Network (full signal): The number of bars indicate the strength of the signal. More bars
mean a better signal.
4G LTE data service: Your phone is connected to the 4G LTE network. The rays spin
when data is being transferred.
3G (data service): Your phone is connected to the 3G network. When the icon is
animated, your phone is transferring or receiving data.
Browser
Your phone's web browser gives you full access to both mobile and traditional websites on the go, using
data service or Wi-Fi data connections.
Chrome Browser
In addition to the default "Internet" Web browser, your phone supports the Chrome mobile Web browser.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
1. Tap > > Chrome .
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.
Chrome Support
■ To find on-phone help with Chrome, from Chrome, tap Menu > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, visit: google.com/intl/en/chrome/browser/mobile/.
Camera and Video 67
Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a
16 megapixel rear camera and a 8 megapixel front camera with an auto-focus feature that lets you
capture sharp pictures and videos.
Note: Be sure to clean the lens with a microfiber cloth before taking pictures. A lens cover with smudges
from fingers can cause blurry pictures with a "halo" effect.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear still
images/videos. Wipe the lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for long
periods. It may discolor the color filter and affect image colors.
Flash Light Warning
Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not
shine the flash at other people's eyes as it may affect eyesight, etc.
Take Pictures
Taking pictures with your phone's built-in camera is as simple as choosing a subject, pointing the lens,
and pressing a button.
To take a picture:
1. Tap > > Camera .
2. Frame your subject on the screen.
3. Focus indicators will turn from white to green when the camera is focused.
4. Tap . Your picture will be automatically saved to the Gallery.
Camera and Video 68
Record Videos
In addition to taking pictures, you can record, view, and send videos with your phone's built-in video
camera.
1. Tap > > Camera .
2. Frame your subject on the screen.
3. Tap to start recording the video.
4. The length of the recording is displayed on the top of the screen.
Note: Tap to take pictures while recording video.
5. Tap to pause recording video. You can resume recording again tapping .
6. Tap to stop recording. Your video will be automatically saved to the Gallery.
Camera and Video Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
● Flash to turn the flash On, Off or set it to Auto.
● Swap camera to swap between the rear camera lens and the front camera lens.
● Mode to select the mode from: Auto, Panorama, Dual, and Slo-mo.
● Settings to adjust the following camera and video settings.
Dynamic tone (HDR): Captures photo with multiple exposures and combines them into
one optimal photo to get a better photo in tricky lighting situations.
Image/Video size: Allows you to set the resolution for your pictures and videos.
Cheese shutter: Allows you to take pictures with voice commands. When on, just say
"Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture.
Timer: Set your camera's timer. This is ideal if you want to be a part of the picture or
video.
Grid: Allows you to easily take pictures and video by displaying grid lines for easy
alignment.
Camera and Video 69
/ SD card: Menu displayed if you have inserted an SD card. Set the storage location for
your videos or pictures.
Note: This option will be displayed when you insert a microSD card into the phone.
Help: Allows you to learn how a function works. This icon will provide you with a quick
guide.
Manual Mode on the Viewfinder
You can control every detail option manually.
● Tap > > Camera > > .
Tap to select a file format between the JPEG and the DNG.
Tap to improve color quality in various lighting conditions.
Tap to use the manual focus mode.
Tap to adjust the brightness.
Tap to adjust the ISO.
Tap to adjust the shutter speed.
Tap to use the auto-expose lock.
To use the advanced settings:
In the camera viewfinder, tap to show the advanced options. Tap each icon to adjust the following
camera settings.
● Tap to display a incline or a grid line for help with alignment.
● Tap to display a histogram.
Multi-point Auto-focus
When you take a picture, the Multi-point Auto-focus (AF) function operates automatically and will allow
you to see a clear image.
Gesture Shot
The Gesture shot feature allows you to take a picture with a hand gesture using the front camera.
Camera and Video 70
Take a Photo
There are two methods for using the Gesture shot feature.
● Raise your hand, with an open palm, until the front camera detects it and a box appears on the
screen. Then close your hand into a fist to start the timer, allowing you time to get ready.
OR
● Raise your hand, in a clenched fist, until the front camera detects it and a box appears on the
screen. Then unclench your fist to start the timer, allowing you time to get ready.
Tip: Use the Interval shot feature by making a fist twice or touching and holding . The camera
consecutively takes 4 photos at a time.
Gesture View
After taking a photo with the front camera lens, you can automatically check the captured photo with this
gesture.
1. Tap > > Camera .
2. Take a picture with the front camera.
3. After taking the picture, bring the phone close to your face. The captured photo will be displayed.
You can quickly check the photos taken with the front camera without tapping on the screen.
Note: Depending on the speed and angle of the gesture, this feature may not work properly. When the
angle is changed after Quick preview, it will go back to the camera mode. You should go to the Gallery to
view the picture again.
8X Zooming
When using the rear camera lens, you can zoom in or out to 8x.
Use your index finger and thumb in a pinching or spreading motion to zoom in or out.
Note: Use a steady hand. This feature does not work with some functions.
Objects may be overlapped when taking a picture of fast-moving subjects.
Dual Feature
The Dual feature allows you to take a picture or record video with the front and rear cameras at the same
time.
1. Tap > > Camera .
Camera and Video 71
2. Tap > Dual .
Note: Drag the small screen displaying the front camera lens image to move it to your desired location.
Touch and hold the small screen to resize it.
Tap on the small screen to alternate between the two cameras.
3. Tap to take a picture.
– or –
Tap to record a video. Then tap to stop dual recording.
View Your Pictures
The Gallery is where you can access the Gallery of stored camera images. You can view them in a
slideshow, share them with your friends, and delete and edit them.
1. Tap > > Gallery .
2. Select a location and tap an image to view your picture.
Gallery Options
The Gallery application presents the pictures and videos in your storage, including those you’ve taken
with the Camera application and those you downloaded from the web or other locations.
1. Tap > > Gallery to view the images stored in the storage.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a picture in an album to view it.
Tap on an album to access the photos and use the following options:
• Edit: Tap to edit the photo.
• Camera: Opens the Camera.
• Share: You can share the picture via various methods, such as Messaging or
Bluetooth.
• Delete: Deletes the picture.
Camera and Video 72
While viewing a picture, tap to access the following options: SmartShare, Set image as,
Move, Copy, Copy to Clip Tray, Lock, Slideshow, Rotate, Crop, Add location, Rename,
Print, and Details.
4. Tap to return to the Album.
Timeline View
The Gallery automatically sorts and displays a lot of photos in chronological order to see at a glance.
1. Tap > > Gallery .
2. Tap > Timeline.
3. Select from Year, Month and Day.
Memories View
The Gallery automatically organizes and displays the memories albums depending on the region and time
information of saved photos.
1. Tap > > Gallery .
2. Tap > Memories.
3. Select memories albums.
Note: This feature is a location based service. Take photos and videos with their locations.
Assign Pictures
After taking a picture, assign it as a picture ID for a Contacts entry or as the Home screen background
image (wallpaper).
1. Tap > > Gallery .
2. Tap an album and tap an image to view it.
3. With the picture displayed, tap > Set image as.
4. Select an option.
Home screen to assign the picture as a background image, crop the image and tap OK to
assign the picture.
Contact photo to assign the picture to a Contact entry as a picture ID. Tap an entry from
Contacts, crop the image and tap OK to assign the picture.
Lock screen wallpaper to assign the picture as a background image for your lock screen.
Camera and Video 73
Wallpaper to assign the picture as a background image, crop the image and tap SET
WALLPAPER to assign the picture.
Video Options
Access your stored videos in the Gallery app. You can view them, share them with your friends, and
delete and edit them.
Play a Video
1. Tap > > Gallery to view your stored videos.
Scroll up or down to view more albums.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video in an album to play it.
Tap the screen to view the playback controls.
Tip: While playing a video, slide the left side of the screen up or down to adjust the screen brightness and
slide the right side of the screen up or down to adjust the sound.
Tip: While playing a video, tap the timeline point to preview that portion of the video via a small screen.
Tap the small screen to jump to that part of the video or slide your finger from left to right (or vice versa) to
fast-forward and rewind.
Available Options
1. Tap > > Gallery to view your stored videos.
2. Tap an album to open it and view its contents. (The pictures and videos in the album are
displayed in chronological order.)
3. Tap a video to view it. While the video is playing, you can access the following options:
QSlide: Enables an overlay on your phone's display for easy multitasking.
SmartShare: Shares media files with the DLNA-compatible devices.
Menu: Tap to access Screen ratio, Subtitles, Share, Trim, Details, and Settings.
Screenshot: When Screenshot capturing is enabled, this captures a screenshot while
playing a video.
Note: To activate screenshots, tap > Settings > Screenshot > On.
Volume: Tap to adjust the playback volume.
Camera and Video 74
Lock/Unlock: Locks the touch keys to prevent unintentional touches.
Live Zoom
Live Zoom allows you to zoom in or zoom out on a portion of a video during playback, to make the
desired section appear larger or smaller.
When viewing a video, use your index finger and thumb in a pinching or spreading motion to zoom in or
out.
Note: Do not press too hard; the touch screen is sensitive enough to pick up a light, but firm touch.
Dual Play
Dual Play (connected by cable or wirelessly two displays) can be run on a different screen.
1. Connect two devices using a wired (Slimport-HDMI) cable or wirelessly (Miracast). The
connectable device can be a TV or a monitor supported by a HDMI cable or Miracast.
Note: The Gallery and Video apps are supported on Dual Play.
2. Tap once when two displays are a different status (i.e. the monitor is playing a video and your
phone's video app is displaying an empty screen), then Dual Play will start.
Note: Not all videos are supported by Dual Play. Dual Play operates at 1280X720 or higher display
resolution.
Useful Apps and Features 75
Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where you are
and get you where you’re going.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. Tap > > Maps to view videos stored in the storage.
Google Maps opens.
If prompted, follow the onscreen instructions to accept terms of use.
2. Tap the search bar.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list or tap the
Search icon in the keyboard.
A map of the specified location opens.
Scout
Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see
and hear turn-by-turn directions and it can provide important, personalized information about traffic and
alternate routes.
Install the Scout App on Your Phone
Before you use Scout on your phone, you may need to download and install the app from the Google
Play store app.
Useful Apps and Features 76
1. Tap > > Play Store .
2. Tap the Search bar and search for "scout".
3. Tap Scout GPS Navigation & Meet Up from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
To open the app from the Home screen, tap > > Scout .
Use Scout as Your Personal Navigator
1. Tap > > Scout .
The Scout app will open.
If prompted, accept the terms of use before continuing.
2. Follow the on-screen instructions to access, launch, and use.
Google Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also
use video calling. Log in to a Google Account beforehand (see Google Account).
The Google Hangouts application lets you have real-time text conversations with your friends.
Open the Hangouts Application
■ Tap > > Google > Hangouts .
Chat with Friends
1. Tap > > Google > Hangouts .
2. Tap to view your contacts list.
Tap the name of the person in your contacts list. If your friend is not yet on Hangouts, you
can invite your friend via SMS.
– or –
Tap the text field to enter a name, email or number.
3. Enter your message.
Useful Apps and Features 77
4. Tap .
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
1. Tap > > Sprint Zone .
2. Tap My Account to sign in to and manage your Sprint account or tap any other category to
explore additional options, such as Billing Options, Add a Line, Manage Account, and more.
Note: Sprint Zone categories and options are subject to change. Check back frequently for new content
and updates.
LG Health
The LG Health helps you manage your health and maintain good exercise habits by tracking logs and
competing with people.
1. Tap > > LG Health .
2. Read and agree to the terms and conditions.
3. On the Profile and goal page, enter your profile information and tap SAVE.
4. Use the options below to begin tracking activity.
Note: This feature is provided for user convenience. Please use for reference only.
QSlide
The QSlide function enables an overlay on your phone's display for easy multi-tasking.
1. While using an app that supports QSlide, tap or tap > QSlide to access QSlide.
– or –
Open the Notification panel and tap QSlide to view the available QSlide apps.
2. Use the slider to adjust the transparency of the overlay.
3. Tap to exit the QSlide function.
Useful Apps and Features 78
Note: The QSlide function can support up to two windows at the same time.
QuickRemote
QuickRemote turns your phone into a Universal Remote for your home TV, cable box, audio systems, etc.
1. Tap > > QuickRemote > Add remote .
– or –
Touch and slide the Status bar down and tap > ADD REMOTE.
Note: If QuickRemote is not shown in the Status bar, tap and select the QuickRemote option.
2. Select the type of device and its manufacturer, then follow the on-screen instructions to configure
the device(s).
Tip: To quickly use the QuickRemote feature, touch and slide the Status bar downward and tap
QuickRemote on the Quick Settings bar to activate it.
Tap to select Magic Remote setting (only for LG TVs), Edit remote name, Learn remote, Move
remote, Delete remote, Settings, and Help.
Note: QuickRemote features an ordinary remote control and infrared (IR) signals to operate the same
way. Therefore, be careful not to cover the infrared sensor when you use the QuickRemote feature. This
function may not be supported depending on the model, the manufacturer or service company.
Universal Remote
You can create your own personalized universal remote and choose where to place all of the buttons.
You can also teach the phone's QuickRemote to learn commands from other remote controllers.
1. Tap > > QuickRemote .
2. Tap > Universal remote.
3. Enter the Remote name and tap OK.
4. Place the buttons you want on the remote at the desired location and tap NEXT.
Note: Swipe to the left and right to view additional buttons.
5. Tap the button to be learned.
6. Point original remote 1 inch away from the IR receiver (located on the top edge of the phone).
7. Press and hold the button on the original remote for 2 seconds.
Useful Apps and Features 79
8. Tap SAVE to save the configurations.
Capture+
The Capture+ feature allows you to create memos and capture screenshots. You can use Capture+ to
easily and efficiently create memos during a call with a saved picture or from most phone screens.
1. While viewing the screen you want to capture and create a memo on, slide the Status bar down
and tap .
2. Create a memo using the following options:
: Tap to save the current memo.
: Tap to undo the most recent action.
: Tap to redo the most recently undone action.
: Tap to add text to the memo.
: Tap to add freehand notations to the memo.
: Tap to use the eraser on the drawing you've added to the memo.
: Tap to crop the memo.
: Tap to select the desired options.
Note: Please use a fingertip while using the Capture+ feature. Do not use your fingernail.
3. Tap to save the current memo.
4. Tap QuickMemo+ or Gallery to select where to save the note.
Discard the current note:
■ Tap until you exit Capture+.
View the Saved Memo
Your note can be saved in the QuickMemo+ application or in the Gallery application.
To view the note saved in QuickMemo+:
■ Tap > > QuickMemo+ and select the memo.
To view the note saved in the Gallery:
Useful Apps and Features 80
■ Tap > > Gallery and select the Capture+ album.
Dual Window
The Dual window feature splits the screen to enable multi-tasking, drag and drop interaction, auto-linking
and recently used apps.
1. From any screen, tap > Dual window to split the screen.
Note: To enable this feature, tap > > Settings > General tab > Dual window.
2. A window will pop-up with the applications available for Dual Window functionality. Drag them to
the desired location.
3. Tap to display the following options. You can also drag the tabs to change the size of
the windows.
: Switch the two screens.
: Return to the apps list.
: Full screen view.
: Close the application currently selected (with the blue window frame).
Music
You can play audio files that are stored in your phone's storage. Copy audio files from your computer onto
your phone before you open the Music application. The Music Player application supports audio files in
numerous formats.
Google Play Music
Google Play Music lets you browse, shop, and play back songs purchased from the Google Play Store
app, as well as songs you have loaded to Google's server from your own music library. The music you
choose is automatically stored in your Google Music library and instantly ready to play or download.
■ Tap > > Google > Play Music .
Note: Learn more about Google Play Music at music.google.com.
Music Player
You can play music and set as ringtone.
1. Tap > > Music .
2. You can select music tracks from the following tabs:
Useful Apps and Features 81
Songs: To browse through your downloaded music library.
Albums: To display your music library sorted by album.
Artists: To display your music library sorted by artist.
Genres: To display your music library sorted by genre.
3. Tap to see the additional options.
Favorites: To display your music library sorted by favorites.
Playlists: To select a customized playlist you’ve created.
Folders: To browse for music files using folders.
Nearby devices: To browse music files on other DLNA-compatible media servers.
Cloud: To browse music files saved on the cloud.
4. Once you’ve displayed a list of songs, you can browse through your available titles.
To listen to a song or playlist, tap it to begin playing.
Play a Song
1. Tap > > Music > Songs tab.
2. Select the song you want to play.
Create a Playlist
1. Tap > > Music .
2. Tap > Playlists > .
3. Enter a name for your playlist and tap OK.
4. Select the songs you want to add to the playlist and tap ADD.
Assign a Song as a Ringtone
1. Tap > > Music > Songs tab.
2. Touch and hold a song you’d like to use as your new ringtone. A context menu is displayed.
3. Tap Set as ringtone and select Phone ringtone to set it as the default ringtone or Caller
ringtones to set it as a ringtone for a specific contact.
4. Confirm the song has been successfully assigned by navigating to your phone's ringtone menu.
You can modify the ringtones with the following methods:
Useful Apps and Features 82
Tap > > Settings > Sound tab > Ringtone.
Open the Contact entry and check the Ringtone field.
Back Up Your Downloaded Music Files
Sprint recommends that you back up your downloaded music files to your computer. Although the
downloaded files can only be played on your phone and on your account, backing them up to your
computer lets you access the files in case your phone is misplaced.
1. Connect your phone to your PC using a USB cable.
2. Open the Notification panel and tap USB connected.
3. Select Media device (MTP) and use your computer to navigate to phone's Music folder.
4. Select and copy the music files to a folder on your computer’s hard drive.
Useful Apps and Features 83
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Google Account.
■ Tap > > Calendar .
If you have created or subscribed to more than one calendar through Google CalendarTM on the
web, events from each calendar are displayed in a different color. (For information about which
calendars are displayed on your phone, see Display and Synchronize Calendars.)
Note: To go to any day in any Calendar view, tap > Go to date.
Change Calendar View
You can view the calendar by Day, Week, Month, Year, or Agenda.
■ Tap > Day, Week, Month, Year, or Agenda. Each view displays the events in your calendar
for the period of time that you specify.
View Event Details
You can view more information about an event in a number of ways, depending on the current view.
■ In Agenda, Day, Week, or Month, tap an event to view its details and to use the options below.
Create an Event
You can use the Calendar tool on your phone to create events that appear on your phone and in your
Google Calendar on the web.
1. Tap > > Calendar > .
You can also touch and hold a spot in Day, Week, or Month view to open the new event
screen with that day and time already entered.
2. Add details about the event.
Enter a name and other optional details about the event, just as you would on Google
Calendar (on the web). If you have more than one calendar, you can choose the calendar to
which to add the event. Tap to add more reminders. (See Set an Event Reminder.)
3. Scroll to the bottom of the screen and tap SAVE.
Useful Apps and Features 84
The event will be added to your Calendar. You can also access and configure the event from
Google Calendar on the web.
Edit or Delete an Event
Depending on Calendars you've configured, you may be able to edit or delete an event that you created
on the phone or on the web. You can also edit or delete events created by others.
Edit an Event
1. Tap > > Calendar and then tap the event to open it. (See View Event Details.)
2. Tap . (For information on how to create or change event information, see Create an Event.)
3. Make your changes to the event.
4. Tap SAVE.
Delete an Event
■ Tap an event to view the event details. Then, tap . Tap YES to confirm.
Set an Event Reminder
You can set one or more reminders for an event saved in your Calendar.
1. Tap > > Calendar and then tap the event to open it. (See View Event Details.)
2. Tap Add reminder to add a reminder.
3. Tap the reminder time to display a pop-up menu and choose your desired setting.
At the designated time, you will receive a notification to remind you about the event. (See
Respond to an Event Reminder.) If you're using a calendar from your Google Account, you
can also use Google Calendar (on the web) to configure additional reminders.
Delete an Event Reminder
1. Tap > > Calendar and then open the specific event.
2. Tap to remove a reminder.
Respond to an Event Reminder
If you set a reminder for an event, the reminder notification appears in the Status bar when the reminder
time arrives. (See Notification panel.)
1. If you receive notifications in the Status bar, drag the Notification panel down to your notifications.
Tap the event notification to open the list of Calendar notifications.
Useful Apps and Features 85
2. Tap an event in the Calendar notification to view more information about that event.
3. Tap SNOOZE in the Calendar notification to receive the reminder again 5 minutes later.
– or –
Tap DISMISS in the Calendar notification.
Display and Synchronize Calendars
Initially, all calendars that you create or subscribe to through Google Calendar on the web are also
displayed in the Calendar application on your phone. You can select which calendars to show or hide on
the phone, and which to keep synchronized.
Only the calendars that you've created or subscribed to on the web are shown in the Calendars list.
To select calendars to display:
1. Tap > > Calendar > > Calendars to display.
2. Use the check box to select or deselect the desired accounts to display those calendars.
Change Calendar Settings
You can change the settings for how the Calendar application displays events and how it notifies you of
upcoming events.
● Tap > > Calendar > > Settings > Calendar settings.
Week starts on: Opens a dialog box to configure from when the week starts on.
Show week number: Displays the week number out of the year.
Hide declined events: When checkmarked, declined events are not displayed in your
calendar views. Tap to remove the checkmark and display all events in your calendar views.
Weather: Show weather info on the Calendar in Monthly view, for the current date and
following 4 days.
Show tasks: Show tasks in all event views.
Show events by: Select event display type Event brief or Timeline.
Show events by selected time zone: Lock event times and dates to default time zone.
Clear search history: Allows you to remove all the searches you have performed.
● Tap > > Calendar and then tap > Settings > Notification settings.
Default reminder time: Allows you to select the default time set for event reminders.
Useful Apps and Features 86
Notifications: Checkmark to allow notifications of new events. When Notifications is set, you
can select the notification type, notification sound, vibrate or vibrate type, and whether to pop-
up the notification or not.
Quick responses: Edit default responses when emailing guests.
Folders
Folders allow you to organize other Home screen shortcuts and icons, or folders that contain all your
contacts, contacts with phone numbers, or starred contacts. Your folders' contents are kept up to date
automatically. Organizing in folders can create space to add more shortcuts, widgets, or applications on
the Home screen.
Add a Folder
1. On the Home screen, drag and drop an app icon over another app icon.
– or –
On the Apps screen, tap > Edit/Uninstall apps. Then drag and drop an app icon over
another app icon.
2. A folder will be created with both app icons in it.
Rename a Folder
1. Tap the folder icon to open it.
2. Tap the folder header .
3. Tap the text field to enter the new folder name and tap OK.
Note: You can also change the folder color.
Organize Items in a Folder
■ Just drag a shortcut or an icon to the desired location within a folder.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
Check the Time
You can check the time any time on your phone. The current time displays in the upper right corner of the
Status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set Alarms
Set multiple alarms using your phone’s Clock app.
Useful Apps and Features 87
1. Tap > > Clock .
2. Tap an existing alarm to change its time and other attributes or tap Add alarm to add a new
one.
3. Set the time of the alarm. You can change the time by tapping the hour and minute and AM/PM
field or tap the hour and minutes fields to enter the time with the keyboard.
4. Tap Repeat to select the days when you want the alarm to sound. (If you don't set a repeat, the
alarm will only sound on the assigned day.)
5. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the
alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1
hour.
6. Tap Alarm with vibration to have the phone vibrate, in addition to playing the ringtone.
7. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you select it.
8. Slide the button on the Alarm volume slider to the right to increase the alarm volume and to the
left to decrease it.
9. Tap Auto-start app to set the application you want to automatically open when you stop the
alarm.
10. Tap Puzzle lock to checkmark the setting, which requires you to wake up enough to solve a
simple puzzle to dismiss the alarm.
11. Tap Memo to enter a name for the alarm.
12. When you're finished, tap SAVE.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
■ Tap > > Clock .
Timer
The timer provides a countdown timer.
1. Tap > > Clock > Timer tab.
2. Tap the Hour/Minute/Second sections to set the timer.
3. Tap > Settings to set the following options:
Alert with vibration: Set the phone vibrate along with the alert sound. (A checkmark
appears.)
Useful Apps and Features 88
Alert sound: Select the alert sound.
Alert volume: Set the alert volume.
4. Tap to start.
Tap to reset the timer and start over.
Tap to resume the timer after it's stopped.
Tap to stop the timer.
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. Tap > > Clock > World clock tab.
2. Tap to add a city.
3. Enter the city name in the search field and tap on the keyboard.
– or –
Scroll through the cities list and tap the city.
4. You can add as many cities as you want. Repeat steps 2 and 3.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. Tap > > Clock > Stopwatch tab.
2. Tap to start stopwatch time.
3. Tap to stop the stopwatch.
While measuring time, tap to view lap times.
Calculator
You can use the Calculator application to solve math problems.
1. Tap > > Calculator .
2. Enter numbers and arithmetic operators on the screen.
Useful Apps and Features 89
Tap to delete the last number or operator you entered. Touch and hold to delete
numbers repeatedly.
Tap to clear the screen.
Tap to open an Options menu to access QSlide, view your Calculation history or
change panels between Scientific/Basic calculator.
Connectivity 90
Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer Files Between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See microSD card.
● Avoid removing the battery or microSD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method
Description
Media device (MTP)
Transfer files between your phone and PC such as pictures, videos, and
music.
Send images (PTP)
Transfer image files between your phone and PC.
Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging adapter to access it.
2. When appears in the notifications area, drag the Status bar down to display the Notification
panel.
3. You will see either USB connected as Media sync or as camera.
The files on your phone can now be accessed via your computer.
Connectivity 91
For most transfers, you'll want to use Media device (MTP).
To change the option, tap it in the Notification panel to open the storage settings, and then
tap the desired option from the USB PC connection window.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
7. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or microSD card.
Wi-Fi
To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless networks settings menu to enable your phone’s Wi-Fi radio and connect to an available
Wi-Fi network.
1. Tap > > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on .
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again .
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see ( ) in the Status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Connectivity 92
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. Tap > > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on .
You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the switch again .
4. Tap Menu > Advanced Wi-Fi.
5. Configure your Wi-Fi settings.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. Tap > > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the name of the connected access point and then tap FORGET.
After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or the Internet.
1. Tap > > Settings > Networks tab.
2. Tap Wi-Fi.
3. Tap the Wi-Fi switch to turn Wi-Fi on .
You will see the names and security settings of in-range Wi-Fi networks.
Connectivity 93
4. Tap Menu > Advanced Wi-Fi > Wi-Fi Direct.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.
6. Accept the connection on the other device.
If a connection is not accepted after a certain period, the connection request is cancelled.
To stop a connection, tap the a device > OK.
Wi-Fi Hotspot
Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can
share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works
best when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account via Sprint Zone (tap Apps > Sprint Zone ) to learn
more.
Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks.
Set Up Wi-Fi Hotspot
1. Tap > > Settings > Networks tab.
2. Tap Tethering > Wi-Fi Hotspot.
3. Tap the switch to turn Wi-Fi hotspot on .
Wi-Fi hotspot is enabled.
To disable Wi-Fi hotspot, tap the switch again .
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Wi-Fi Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the Wi-
Fi Hotspot page).
4. Launch your Web browser to confirm you have an Internet connection.
Connectivity 94
Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable, or by Bluetooth.
1. Tap > > Settings > Networks tab > Tethering.
2. Select a tethering option: USB tethering, Wi-Fi hotspot, or Bluetooth tethering.
USB tethering: Connect your phone to the target device with the supplied USB cable.
Wi-Fi Hotspot: Allows you to turn your phone into a Wi-Fi hotspot.
Bluetooth: Pair your phone with the other device via Bluetooth.
Tip: For additional support with tethering, tap Help from the tethering menu.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
Connectivity 95
To enable Bluetooth:
1. Tap > > Settings > Networks tab.
2. Tap Bluetooth.
3. Tap the switch to turn Bluetooth on .
To disable Bluetooth, tap the switch again .
Tip: You can also turn Bluetooth on or off with the toggle menu in the Notification panel. Drag the Status
bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. Tap > > Settings > Networks tab.
2. Tap Bluetooth.
Nearby devices appear in the “AVAILABLE DEVICES” list.
If a target device is not detected, tap SEARCH to search again.
3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the
device.
Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
Connectivity 96
1. Tap > > Settings > Networks tab.
2. Tap Bluetooth.
Paired Bluetooth devices appear in the “PAIRED DEVICES” list.
3. Tap a device from the “Paired devices” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the Status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
● Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. Tap > > Contacts .
2. Tap the contact you want to send.
3. Tap Menu > Share > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the onscreen instructions.
Connectivity 97
Receive Data via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap ACCEPT.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately,
drag the Status bar down to display the Notification panel, and then tap the notification.
When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the default music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
SmartShare
SmartShare allows you to receive multimedia content via LG phone and tablets.
1. While viewing the content you want to share, tap or > SmartShare.
2. Tap the device you want to share from the list.
If the device is not displayed on the list, make sure that Wi-Fi, Wi-Fi Direct, or Bluetooth is
turned on. Then tap RESCAN.
3. Tap Send to share the files.
Enjoy Content from Nearby Devices
SmartShare allows you to enjoy multimedia content from nearby devices.
1. To connect nearby devices to your phone, tap the Nearby devices option on the Gallery and
Music apps.
Make sure that your phone and nearby devices are connected to the same Wi-Fi network and
that the DLNA-compatible service on the nearby device is turned on.
2. Tap the device you wish to connect to.
If the device is not listed, tap Search nearby devices.
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3. After a connection is established, you can enjoy the content on your phone.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator. Before you can initiate a VPN connection, your phone must
first establish a Wi-Fi or data connection.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, follow the
instructions below.
1. Tap > > Settings > General tab > Security.
2. Tap Certificate management > Install from storage for desired certificates.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Tap > > Settings > Networks tab > More > VPN > Basic VPN or LG VPN.
2. Tap Add Basic VPN network or Add LG VPN network.
Note: A screen lock is required to configure VPN.
3. Configure the settings according to the security details you have obtained from your network
administrator.
4. When finished, tap SAVE.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect From a VPN
Once you have set up a VPN connection, use the Wireless networks settings menu to connect to or
disconnect from the VPN.
Connect to a VPN
1. Tap > > Settings > Networks tab > More > VPN > Basic VPN or LG VPN.
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2. In the VPNs section, tap the VPN that you want to connect to.
3. When prompted, enter your login credentials, and then tap Connect. When you are connected,
the VPN connected icon appears in the notification area of the Status bar.
4. Open the web browser to access resources such as intranet sites on your corporate network.
Disconnect From a VPN
1. Drag the Status bar down to open the Notification panel.
2. Tap the VPN connection, and then tap Disconnect VPN to disconnect.
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Settings
This section provides an overview of items you can change using your phone’s System settings menus.
Networks Settings
This group of settings lets you control your phone's Wi-Fi, Bluetooth, Tethering, VPN, Mobile networks,
and more.
Airplane Mode
Airplane Mode (flight mode) allows you to use many of your phone’s features, such as games, and music,
when you are in an airplane or in any other area where making or receiving calls or data is prohibited.
When you set your phone to Airplane Mode, it cannot send or receive any calls or access online data.
Activate Airplane Mode
1. Tap > > Settings > Networks tab.
2. Tap the Airplane mode switch to turn the function on. While in Airplane Mode, your
phone’s Status bar will display .
Deactivate Airplane Mode
1. Tap > > Settings > Networks tab.
2. Tap Airplane mode switch to turn the function off.
Wi-Fi
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available
computer networks. For details on your phone‘s Wi-Fi features and settings, see Wi-Fi.
Wi-Fi Calling
You can make and receive calls via a Wi-Fi network. Wi-Fi Calling is an excellent solution for coverage
issues in and around the home or wherever cellular coverage is limited. When Wi-Fi Calling is enabled, all
incoming and outgoing calls will be made via your Wi-Fi network. Minutes used while connected to the
Wi-Fi network count against your available rate plan minutes.
1. Tap > > Settings > Networks tab > Wi-Fi Calling.
2. Tap at the top of the screen to turn Wi-Fi Calling on.
3. Select a Wi-Fi network and follow the instructions to activate Wi-Fi Calling on your phone.
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Important: If you are in an active Wi-Fi call and go out of range of your Wi-Fi network, the call will be
dropped.
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone‘s Bluetooth settings, see Bluetooth.
Mobile Data Settings
You can check the current data usage, set to enable/disable mobile data, or set the mobile data limit.
Turn Mobile Data On or Off
1. Tap > > Settings > Networks tab > Mobile data.
2. Tap the Mobile data switch to turn it on.
– or –
Tap the Mobile data switch to turn it off.
Call Settings
Your phone's Call settings menu lets you configure options. For details on your phone's Call settings, see
Call Settings.
Roaming Settings
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks.
Roaming Icon
Your display screen always lets you know when you’re off the Nationwide Sprint Network.
Anytime you are roaming, the phone displays the roaming icon ( ). If you are roaming on a digital
system, you will see the roaming icon along with the text – Digital Roam –.
Roam on Other Digital Networks
When you’re roaming on digital networks, your call quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint Network. However, you may not be able to access
certain features, such as data services, depending on the available network.
Note: If you’re on a call when you leave the Nationwide Sprint Network, your call will be dropped. If your
call is dropped in an area where you think Sprint service is available, turn your phone off and on again to
reconnect to the network.
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Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive a notification of new
voicemail messages on your phone. Callers can still leave messages, but you will need to periodically
check your voicemail for new messages if you are in a roaming service area for an extended period of
time.
1. Dial your 10-digit wireless phone number.
2. When you hear your voicemail greeting, tap .
3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Roaming Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can
determine which signals your phone accepts.
Choose from two different settings on your dual-band phone to control your roaming experience.
1. Tap > > Settings > Networks tab > Roaming.
2. Tap Roaming mode to change the CDMA roaming mode.
Home only to access only the home area mobile network, which is the Nationwide Sprint
Network. This option also prevents roaming on other networks.
Automatic to seek service off the Nationwide Sprint Network. When Sprint service is
unavailable, the phone searches for an alternate system.
3. Tap each Domestic roaming option and International roaming option to place a checkmark and
connect to voice and data service while roaming.
Note: With Data roaming unchecked, you can still transmit data with a Wi-Fi connection. See Wi-Fi
Settings.
Roaming Guard
Roaming guard makes it easy to manage your roaming by requiring confirmation before placing or
answering a roaming call.
To turn Call Guard on or off:
1. Tap > > Settings > Networks tab > Roaming > Roaming guard.
2. Tap each roaming guard option activate or deactivate this function. When active, an extra key
press is required for dialing when in a roaming area.
Note: Call Guard is turned on by default on your phone. Voice dialing and speed dialing are not available
when you are roaming with Call Guard enabled.
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To place roaming calls with Call Guard on:
1. Tap > .
2. Enter 1 + area code + the seven-digit number and tap .
To answer incoming roaming calls with Call Guard on:
1. Swipe in any direction. A message will be displayed notifying you that roaming charges will
apply.
2. Tap YES.
Data Roam Guard
Depending on service availability and roaming agreements, your phone may be able to access data
services while roaming on certain digital systems. You can set your phone to alert you when you are
roaming off the Nationwide Sprint Network and try to use data services such as messaging.
Note: Data Roam Guard is turned on by default on your phone.
To set your Data Roam Guard notification:
1. Tap > > Settings > Networks tab > Roaming > Roaming guard.
2. Tap the Domestic data roaming, International data roaming checkboxes or both to place a
checkmark and activate the function.
To use data services when Data Roam Guard is active:
■ When a pop-up notification appears informing you that data roam charges may apply, tap
Connect or Always Connect to connect.
Share & Connect
Your phone lets you use the wireless technology that enables data transmission between devices using
NFC, Android Beam, and other functions.
NFC
NFC (Near Field Communication) is a wireless technology that enables data transmission between two
objects when they are brought within a few inches of each other. When you enable NFC on your phone, it
can exchange data with other NFC-enabled devices or read information from smart tags embedded in
posters, stickers, and other products. From the NFC settings menu, you can manage direct sharing and
pairing.
To turn on NFC:
1. Tap > > Settings > Networks tab > Share & connect.
2. Tap the NFC switch to activate the NFC feature.
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Note: When NFC is turned on, you can use the Tap & pay feature to pay for items just by touching your
phone to a reader at a register. If your device doesn’t have a default app, you can browse Google Play for
other payment apps.
Android Beam
When this feature is turned on, you can beam app content to another NFC-capable device by holding the
devices close together.
For example, you can beam browser pages, YouTube videos, contacts, and more. Just bring the devices
together (typically back to back) and then touch your screen. The app determines what gets beamed.
To turn on Android Beam:
1. Tap > > Settings > Networks tab > Share & connect.
2. Tap the Android Beam switch to activate the feature. (NFC turns on automatically.)
SmartShare Beam
Turn on to receive multimedia contents via SmartShare Beam from LG phones or tablets.
To turn on SmartShare Beam:
1. Tap > > Settings > Networks tab > Share & connect > Smartshare Beam.
2. Tap the SmartShare Beam switch to activate the feature.
3. Turn on the SmartShare Beam feature on other LG phones or tablets supporting SmartShare
Beam to send/receive photos, musics, videos and documents.
Media Server
Share media content with nearby DLNA-compatible devices.
1. Tap > > Settings > Networks tab > Share & connect.
2. Tap Media sever and checkmark the Content sharing checkbox to allow nearby devices to
access your content.
Miracast
You can mirror the phone screen and sound onto a LG Miracast dongle or TV wirelessly.
1. Tap > > Settings > Networks tab > Share & connect > Miracast.
2. Tap the Miracast switch to turn on this feature.
3. Turn on the Miracast feature on your TV or connect to a LG Miracast dongle.
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Tips: To start the Miracast feature quickly, tap the Miracast icon in the Notification panel.
While mirroring, Wi-Fi Hotspot cannot be used simultaneously.
Printing
The Printing menu allows you to manage your Google Cloud Print settings and print jobs.
■ Tap > > Settings > Networks tab > Share & connect > Printing.
Tethering Settings
Use Tethering to share your device's Internet connection with other devices that connect to your phone.
USB Tethering
You can share your phone's data connection with a computer by turning on USB tethering.
To share your phone's data connection via USB cable:
1. Connect your phone to your computer with a USB cable.
2. Tap > > Settings > Networks tab > Tethering.
3. Tap the USB tethering switch to activate it. Then tap OK to confirm.
Note: You cannot access your phone's internal memory on your computer when using USB tethering.
Wi-Fi Hotspot
You can share your phone's data connection by turning your device into a Wi-Fi hotspot.
To share your phone’s data connection as a portable Wi-Fi hotspot:
1. Tap > > Settings > Networks tab > Tethering > Wi-Fi hotspot.
2. Tap the Wi-Fi hotspot switch to activate it. After a moment, the phone starts broadcasting
its Wi-Fi network name (SSID), so you can connect it with up to eight (8) computers or other
phones.
3. To change the network name (SSID) or secure its Wi-Fi network, tap Set up Wi-Fi hotspot.
4. In the dialog box, configure the following options.
Tap the Wi-Fi name (SSID) field and enter a new network SSID (name) that other computers
see when scanning for Wi-Fi networks.
To secure the Wi-Fi network, tap the Security menu and select WPA2 PSK (Wi-Fi Protected
Access 2 with a Preshared Key). When a password field is added to the dialog box, enter a
password. You will need to enter this password when you connect the phone’s hotspot with a
computer or other phone.
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Tap the Broadcast SSID field to decide if you want your hotspot to be displayed to other
devices.
To limit the number of phones to share your phone’s data connection, tap Max users and
select the number of the phones to limit.
5. Tap SAVE.
Bluetooth Tethering
This feature allows you to connect other devices to your phone via Bluetooth and share its internet
connection.
To turn on Bluetooth tethering:
1. Tap > > Settings > Networks tab > Tethering.
2. Tap the Bluetooth tethering switch to activate.
Help
Displays help information for USB tethering, Wi-Fi hotspot, and Bluetooth tethering.
More Networks Settings
This menu allows you to personalize additional wireless feature settings.
Mobile Networks
This menu allows you to configure various mobile network settings.
Mobile Data
Allows you to enable or disable data access over the mobile network.
1. Tap > > Settings > Networks tab > More > Mobile networks.
2. Tap the Mobile data checkbox to enable/disable the feature.
4G Settings
Allows you to view your 4G network provider and IP address.
1. Tap > > Settings > Networks tab > More > Mobile networks.
2. Tap the 4G settings to check Network operator and IP address.
Network Mode
Allows you to choose your preferred network mode.
1. Tap > > Settings > Networks tab > More > Mobile networks > Network mode.
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2. Choose from the following options:
Tap Automatic to turn on the Automatic radio band.
Tap LTE/CDMA to turn on the LTE/CDMA radio band.
Tap CDMA to turn on the CDMA radio band.
Tap GSM/UMTS to turn on the GSM/UMTS radio band.
Access Point Names
Allows you to manage APN information.
1. Tap > > Settings > Networks tab > More.
2. Tap Mobile networks > Access point names.
VPN
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network. For
details on your phone's VPN settings, see Virtual Private Networks (VPN).
Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well as
some related settings.
Sound Profile
Set your phone's sound profile.
1. Tap > > Settings > Sound tab.
2. Tap Sound profile.
3. Tap one of the two options.
To switch to silent mode:
1. Tap > > Settings > Sound tab.
2. Tap Sound profile.
3. Tap Silent.
Volume
Adjust your phone's volume settings to suit your needs and your environment.
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1. Tap > > Settings > Sound tab.
2. Tap Volume.
3. Adjust each volume level.
Ringtone: Changes the volume of your call ringtones (if applicable).
Notification sound: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.
Touch feedback & system: Changes the volume for feedback taps and system notifications.
Music, video, games & other media: Changes the volume of your music, videos and other
media.
4. Tap OK.
Tip: You can adjust the ringer volume on the Home screen or Applications screen, or almost any screen
by using the Volume Buttons on the back of your phone. In other applications such as Music, YouTube,
spoken directions, and other audio, the Volume Buttons control the volume of the application.
Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Tap > > Settings > Sound tab.
2. Tap Ringtone.
3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select
another ringtone or tap CANCEL.
To use a song as a ringtone:
You can use a song as your phone ringtone, in place of one of the ringtones that come with the phone.
1. Tap > > Settings > Sound tab.
2. Tap Ringtone.
3. Tap and tap a song.
For details about using the Music Player application, see Music.
Ringtone ID
Allows you to incoming calls with ringtones composed automatically from their phone number.
1. Tap > > Settings > Sound tab.
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2. Tap Ringtone ID.
3. To activate this feature, tap the switch .
4. Tap Compose ringtones for to select if you want to create ringtones for everyone, your contacts,
or your favorites.
Vibration Strength
Set vibrate strength for incoming calls, notifications and touch feedback.
1. Tap > > Settings > Sound tab.
2. Tap Vibration strength.
3. Adjust vibration level.
Sound with Vibration
Allows you to set the phone to vibrate accompanying the ringtone.
1. Tap > > Settings > Sound tab.
2. Tap the Sound with vibration checkbox to turn on the feature. (A checkmark will appear.)
Vibrate Type
Allows you to set a vibrate type for incoming calls, incoming messages and email, alarms, and calendar
events.
1. Tap > > Settings > Sound tab.
2. Tap Vibrate type.
Note: Vibrate type can only be selected when Vibrate only is selected as the sound profile or Sound
with vibration option is checked in the Sound screen.
3. Set each vibrate type to the desired option.
4. Tap OK.
Do Not Disturb
Allows you to set a schedule when to prevent interruptions from notifications. You can set to allow certain
features to interrupt when Priority only is set.
1. Tap > > Settings > Sound tab.
2. Tap Do not disturb.
3. Set the desired options as needed.
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Lock Screen
Allows you to choose if you want to show or hide notifications on the lock screen.
1. Tap > > Settings > Sound tab.
2. Tap Lock screen.
3. Tap the desired option.
Apps
Allows you to prevent apps from displaying notifications or set apps to show notifications with priority
when Do not disturb is set to Priority only.
1. Tap > > Settings > Sound tab.
2. Tap Apps.
3. Tap the desired apps.
4. Set the desired options.
Notification LED
Configure the notification flash options.
1. Tap > > Settings > Sound tab.
2. Tap Notification LED.
3. To activate LED lights for notifications, tap the Notification LED switch .
4. Select the notification type(s) you want the LED to flash for.
More Sound Settings
This menu allows you to adjust additional sound settings.
Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or alarms, the
phone sounds a ringtone.
1. Tap > > Settings > Sound tab.
2. Tap More > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another
sound or tap CANCEL.
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Vibrate on Tap
Vibrate when tapping the Home touch buttons and during other UI interactions.
1. Tap > > Settings > Sound tab.
2. Tap More > Vibrate on tap.
3. Tap the checkbox to turn on the feature. (A checkmark will appear.)
Sound Effects
This menu lets you select whether you hear tones when tapping numbers on the dialpad, selecting on-
screen options, and more.
1. Tap > > Settings > Sound tab.
2. Tap More > Sound effects.
3. Tap the checkbox next to a desired option to enable or disable the feature. (A checkmark will
appear.)
Message/Call Voice Notifications
To read out the incoming call and the message event automatically.
1. Tap > > Settings > Sound tab.
2. Tap More > Message/call voice notifications.
3. Tap to turn the feature on and set the desired options.
Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help increase
battery life.
Home Screen
Configure your phone's Home screen settings.
Select Home
Choose the desired Home theme.
1. Tap > > Settings > Display tab.
2. Tap Home screen > Select Home.
3. Choose Home (standard Android layout) or EasyHome (simplified version for users less familiar
with Android navigation).
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Smart Bulletin
Include an additional Home screen showing customized info.
1. Tap > > Settings > Display tab.
2. Tap Home screen > Smart Bulletin.
3. Tap the desired options you want to display on the Home screen.
Theme
Change the desired phone theme.
1. Tap > > Settings > Display tab.
2. Tap Home screen > Theme.
3. Choose a theme or download additional themes.
Wallpaper
Choose the desired wallpaper for the Home screen.
1. Tap > > Settings > Display tab.
2. Tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap OK, SET WALLPAPER, APPLY or Done to set it as the wallpaper.
Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one Home screen canvas to the next.
1. Tap > > Settings > Display tab.
2. Tap Home screen > Screen swipe effect.
3. Tap the desired effect and OK.
Allow Home Screen Looping
Displays the first screen after the last screen when scrolling the Home screen.
1. Tap > > Settings > Display tab.
2. Tap Home screen.
3. Tap the Allow Home screen looping checkbox. (A checkmark will appear.)
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Help
Allows you to view help tips for the Home screen.
Lock Screen
Lock screen menu lets you configure screen lock options.
Select Screen Lock
You can increase your phone's security by setting up a Knock Code, pattern, PIN, or password. When
these features are enabled, you must draw the correct unlock pattern, enter the PIN, or enter the
password on the screen to unlock and regain access to the phone.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options.
None: No screen lock set.
Swipe: Swipe any part of the screen to unlock the screen.
Knock Code: The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the Home screen directly when the
screen is off by tapping the same sequence on the screen.
Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern. It's
recommended that you enter a backup PIN as well in case you forget the pattern.
PIN: Enter a numeric PIN to unlock screen.
Password: Enter a password to unlock screen.
From then on, any time you wish to turn the phone on or unlock the screen, you must draw your unlock
pattern or enter the PIN or password to unlock the screen.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered wrong
information five times in a row, you must wait 30 seconds before you can attempt again.
Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined grid
box to allow precise entry. If you fail 1 more time, the backup PIN or Google Account sign-in is required.
● If you‘ve set up a Google Account on the phone, tap the Forgot pattern? button. You will be able
to unlock the phone with your Google Account username and password or entering you Backup
PIN.
Note: If you can't recall your unlock PIN or password, call Sprint Customer Service at 1-888-211-4727.
Smart Lock
Allows you to set when to automatically unlock the phone.
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1. Tap > > Settings > Display tab.
2. Tap Lock screen > Smart Lock.
Note: If you use this function, set a screen lock first.
Screen Swipe Effect
Choose the desired screen swipe effect when you swipe the screen.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Screen swipe effect.
3. Tap the desired effect and OK.
Wallpaper
Select the wallpaper to display on your lock screen.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Wallpaper.
3. Select Gallery or Wallpaper gallery.
4. Select the desired wallpaper and tap OK, Done, or SET WALLPAPER.
Shortcuts
Allows you to choose the shortcuts available on the lock screen.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Shortcuts.
3. Tap a shortcut and select the desired app. You can also select Delete shortcut so that no icon is
displayed.
4. Tap SAVE.
Weather Animation
Show weather animation effect on the lock screen based on auto-updated weather data.
1. Tap > > Settings > Display tab.
2. Tap Lock screen.
3. Tap the Weather animation checkbox to show weather animation. (A checkmark will appear.)
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Contact Info for Lost Phone
Select whether to display the owner information on the lock screen and customize the owner information.
1. Tap > > Settings > Display tab.
2. Tap Lock screen.
3. Tap Contact info for lost phone, then tap the Always on Lock screen checkbox to show owner
information on the lock screen. (A checkmark will appear.)
4. Enter the desired information in the field provided and tap SAVE.
Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Lock timer.
3. Tap the desired time.
Power Button Instantly Locks
Allows you to instantly lock the screen when you press the Power/Lock Button .
1. Tap > > Settings > Display tab.
2. Tap Lock screen.
3. Tap the Power button instantly locks checkbox to turn on the feature. (A checkmark will
appear.)
Home Touch Buttons
Configure options for your home touch buttons.
To select the combination of your home touch buttons:
1. Tap > > Settings > Display tab.
2. Tap Home touch buttons > Button combination.
3. Drag the icons to rearrange the Home touch buttons.
To select the color of your home touch buttons:
1. Tap > > Settings > Display tab.
2. Tap Home touch buttons > Color.
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3. Tap the desired color theme from the list.
To select which apps hide the home touch buttons:
1. Tap > > Settings > Display tab.
2. Tap Home touch buttons > Hide Home touch buttons.
3. Tap the checkbox next to the apps you want to hide the home touch buttons. (A checkmark will
appear.)
Font Type
Choose the desired font type.
1. Tap > > Settings > Display tab.
2. Tap Font type.
3. Tap a desired font type.
Font Size
Choose the desired font size.
1. Tap > > Settings > Display tab.
2. Tap Font size.
3. Tap a desired font size.
Brightness
Adjust your screen’s contrast (brightness) to suit your surroundings.
1. Tap > > Settings > Display tab.
2. Scroll down to Brightness and use the slider to set the brightness level.
Tip: For the best battery performance, use the dimmer levels. You can also set Auto to adjust brightness
depending on the surrounding lighting.
Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it sideways or
even upside down.
1. Tap > > Settings > Display tab.
2. Tap the Auto-rotate screen checkbox to automatically rotate the screen. (A checkmark will
appear.)
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– or –
To disable the auto-rotate feature, tap the Auto-rotate screen checkbox again so that the
checkmark is removed.
Note: Some applications on your phone do not support the Auto-rotate feature.
Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key before the
screen darkens.
1. Tap > > Settings > Display tab.
2. Tap Screen timeout.
3. Tap 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on.
Note: Long backlight settings reduce the battery’s talk and standby times. For the best battery
performance, use the shortest convenient timeout.
More Display Settings
The More settings menu allows you to adjust additional display settings.
Daydream
Screensaver will be on when the phone is sleeping while docked and/or charging.
1. Tap > > Settings > Display tab > More.
2. Tap Daydream.
3. Tap the feature you want to use and configure it.
4. To activate the daydream feature, tap the Daydream switch .
Motion Sensor Calibration
Improves the accuracy of the tilt and speed of the sensor.
1. Tap > > Settings > Display tab > More.
2. Tap Motion sensor calibration.
3. Place the phone on a flat surface and tap CALIBRATE SENSOR.
General Settings
This group of settings lets you configure general settings such as accounts & sync, cloud, location, etc.
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Language & Keyboard
Your phone's Language & input settings let you select a language for the devices screens and menus, as
well as manage a personal user dictionary. The keyboard settings let you select a preferred input method,
control keyboard settings, and more.
Language
You can choose to display your device's on-screen menus in multiple languages.
1. Tap > > Settings > General tab > Language & keyboard > Language.
2. Select a language from the list.
Spelling Correction
Allows spelling correction when using the on-screen keyboard.
Keyboard & Input Methods
Shows the current keyboard type and the available input methods. Tap the options configure each
keyboard’s settings.
Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.
Pointer Speed
Adjust the pointer speed.
Reverse Buttons
Reverse the mouse buttons to use primary button on right.
Location
Allows you to turn on location service. Your phone determines your approximate location using GPS, Wi-
Fi and mobile networks.
■ Tap > > Settings > General tab > Location.
Mode – Set the location mode as High accuracy (GPS and networks), Battery saving
(Networks only), and Device sensors only (GPS only).
Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and other supported
accounts. You also use these settings to control how and whether all applications send, receive, and sync
data on their own schedules and whether all applications can synchronize user data automatically. Gmail,
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Calendar, and other applications may also have their own settings to control how they synchronize data;
see the sections on those applications for details. Tap ADD ACCOUNT to add new account.
1. Tap > > Settings > General tab.
2. Tap Accounts & sync.
Note: Tap Auto-sync data to automatically sync your account data.
Cloud
The Cloud menu allows you to manage the cloud accounts for LG apps.
You can add your cloud account on the list and then you can browse, play and download your content on
LG apps.
To add a cloud account:
1. Tap > > Settings > General tab.
2. Tap Cloud.
3. To add an account, tap ADD ACCOUNT and select Drive, Box, Dropbox, LG Cloud or
OneDrive.
4. After signing in, tap the cloud menu in Gallery or Music app to use cloud content.
To set which apps to use the cloud with:
1. Tap > > Settings > General tab > Cloud.
2. Select a cloud and tap the apps you want to use with it.
To remove an account:
1. Tap > > Settings > General tab > Cloud.
2. Select a cloud and tap > Remove account > OK.
Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
Note: Requires additional plug-ins to become selectable.
Vision
The Vision setting allows you to configure the visual options.
1. Tap > > Settings > General tab > Accessibility > Vision.
Settings 120
2. Set the following options:
TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the
screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen settings
require the user to first tap an item they wish to select, and then double tap the item again in
order to access this feature.
Message/call voice notifications: Use automatic spoken alerts for incoming calls and
messages.
Screen shade: Set to 0% brightness of device for saving power and low vision.
Font size: Select to increase the size of the text.
Touch zoom: Zoom in or out by triple-tapping the screen.
Screen color inversion: Checkmark to invert the colors of the screen and content.
Screen color adjustment: Set the color contrast for better screen viewing. Tap the Screen
color adjustment switch at the top right corner of the screen to turn it on. Then, tap the
screen and drag across the screen in any direction until you see the color contrast you want
to use.
Screen color filter: Set the color filter for better screen viewing. Tap the Screen color filter
switch at the top right corner of the screen to turn it on.
Power key ends call: Checkmark so that you can end voice calls by pressing the
Power/Lock Button. When this option is enabled, pressing the Power/Lock Button during a
call does not lock the screen.
Hearing
The Hearing setting allows you to configure hearing options.
1. Tap > > Settings > General tab > Accessibility > Hearing.
2. Set the following options as you want.
Captions: Customize caption settings for those with hearing impairments.
Notification LED: Turn on the LED light for incoming calls and notifications
Flash alerts: The flash will blink for incoming calls and notifications.
Turn off all sounds: Activate to turn off all sounds.
Audio type: Checkmark to change the sound to Mono or Stereo.
Sound balance: To manually adjust the sound direction.
Settings 121
Motor & Cognition
The Motor and cognition setting allows you to configure motor and cognition options.
1. Tap > > Settings > General tab > Accessibility > Motor & cognition.
2. Set the following options as you want.
Touch feedback time: Allows you to set the touch and hold delay (short, medium, or long).
Touch assistant: Provide a touch board with easy use for general buttons or gestures to
access in short. Tap the Touch assistant icon to access the Power button, Home button,
Volume Down button, Volume Up button, and the Next button (Screen capture,
Accessibility, Pinch, Voice Mate).
Screen timeout: Set the desired screen timeout.
Touch control areas: Limit touch control to selected areas of the screen. Press the Volume
Down Key and Home Key at the same time to activate and deactivate this feature.
General
The System setting allows you to configure system options.
1. Tap > > Settings > General tab > Accessibility.
2. Set the following options according to your preferences.
Accessibility features shortcut: Sets quick, easy access to selected features when you
triple-tap the Home Key .
Persistent notification: Tap the switch to turn it on. Alerts sound repeatedly when
there are unread notifications for certain apps.
Auto-rotate screen: Checkmark to allow the device to rotate the screen depending on the
device orientation (portrait or landscape).
Services
The Services setting allows you to configure the service option.
1. Tap > > Settings > General tab > Accessibility.
2. Tap Switch Access to control your device using configurable key combinations.
Shortcut Key
Shortcut Key provides quick access to apps by pressing the Volume Buttons twice when the screen is off
or locked.
Capture+: Press the Volume Up Button twice.
Settings 122
Camera: Press the Volume Down Button twice.
■ Tap > > Settings > General tab > Shortcut key.
Google
Use Google Settings to manage your Google apps and account settings.
■ Tap > > Settings > General tab > Google.
Security
Use the Security settings to help secure your phone and its data.
■ Tap > > Settings > General tab > Security.
Content Lock
Select lock types to lock files and memos in the Gallery and QuickMemo+.
Encrypt Phone
Opens a screen that encrypts data on the phone for security. You will be required to enter a PIN or
password to decrypt your phone each time you power it on.
Encrypt SD Card Storage
Encrypt SD card storage and keep data unavailable for other devices.
Password Typing Visible
Checkmark to briefly show each character of passwords as you enter them so that you can see what you
enter.
Phone Administrators
Allows you to view or deactivate device administrators.
Unknown Sources
Allows installation of non-Play Store applications.
Verify Apps
Disallow or warn before installation of apps that may cause harm.
Storage Type
Displays the storage type for credentials.
Settings 123
Certificate Management
Allows you to manage certificates.
● Trusted Credentials
Checkmark to allow applications to access your phone’s encrypted store of secure certificates
and related passwords and other credentials. You use credential storage to establish some kinds
of VPN and Wi-Fi connections. If you have not set a password for the secure credential storage,
this setting is dimmed.
● Install from Storage
Touch to install a secure certificate from storage.
● Clear Credentials
Deletes all secure certificates and related credentials and erases the secure storage's own
password, after prompting you to confirm that you want to do this.
Trust Agents
View or deactivate Trust agents.
Screen Pin
This feature allows you to lock your device so that the current user can only access the pinned app. This
is useful for users with children.
App Usage Access
Allow this app to view usage info of apps on your phone.
Smart Settings
Allows you to turn on/off, open or change something such as Wi-Fi, Music, Sound profile according to
where you are or what you do.
■ Tap > > Settings > General tab > Smart settings.
QuickCircle Case
This menu allows you to select apps to be used directly on the cover in small view using QuickCircle.
Keep in mind that turning on these QuickCircle case settings may result in irregular device behavior.
1. Tap > > Settings > General tab > QuickCircle case.
2. Tap to activate the feature. Tap Select apps to choose which apps are displayed when
using the QuickCircle case.
Dual Window
The Dual Window feature allows you to use two apps at once.
Settings 124
1. Tap > > Settings > General tab > Dual window.
2. Tap the Dual window switch to activate.
3. Tap the Auto-open option to open links or email attachments in Dual window. (A checkmark will
appear.)
4. Tap Help to view additional information on using Dual window.
Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
■ Tap > > Settings > General tab > Date & time.
Storage
The Storage menu lets you monitor the used and available internal memory and SD card (if available).
You can also mount/unmount the SD card and erase its contents.
■ Tap > > Settings > General tab > Storage.
Battery & Power Saving
The Battery & power saving menu lets you show any battery information and configure options.
1. Tap > > Settings > General tab.
2. Tap Battery & power saving.
Tap Battery usage to view battery usage information.
Tap Battery percentage on status bar to display the battery percentage indicator on the
Status bar.
Tap Battery saver to set the Battery saver feature on or off and select which functions are
changed when the feature is activated.
Tap Game optimizer to adjust the video quality in games to save battery.
Memory
You can monitor the memory used on average and the memory used by apps in the device.
■ Tap > > Settings > General tab > Memory.
Smart Cleaning
Allows you to manage unused apps and data.
Settings 125
1. Tap > > Settings > General tab > Smart cleaning.
2. Tap the data you want to remove, then tap CLEAN.
3. Tap YES to proceed with deleting the files.
Activate This Device
Follow the onscreen instructions to activate your phone.
1. Tap > > Settings > General tab > Activate this device.
2. Follow the on-screen instructions.
System Updates
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings menu. For details, see Update Your Phone.
■ Tap > > Settings > General tab > System updates.
Apps
The apps menu lets you view details about the applications installed on your phone, manage their data,
force them to stop, and set whether you want to permit installation of applications that you obtain from
websites and email.
To view details about your applications:
1. Tap > > Settings > General tab > Apps.
2. Tap the desired app to view its information.
To force applications to stop:
1. Tap > > Settings > General tab > Apps.
2. Find the application to force stop and tap the application.
3. Tap Force stop.
4. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Tap > > Settings > General tab > Apps.
2. Find the application you want to uninstall and tap it.
3. Tap Uninstall.
Settings 126
4. Read the disclaimer and tap OK.
Default Message App
Set your default messaging app as desired.
1. Tap > > Settings > General tab.
2. Tap Default message app.
3. Tap the desired option.
Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data, and erase
all the data on your phone.
■ Tap > > Settings > General tab > Backup & reset.
LG Backup
Backs up all information on the device and restores it in the event of data loss or replacement.
Back Up My Data
You can back up app data, Wi-Fi passwords, and other settings to Google servers.
Backup Account
Allows you to choose an account to use to back up data.
Automatic Restore
When reinstalling an app, enabling this option restores backed up settings and data.
Network Settings Reset
Reset all network settings.
Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from phone storage,
information about your Google Account, any other accounts, your system and application settings, and
any downloaded applications. After resetting the phone, the next time you turn on the phone, you‘re
prompted to reenter the same kind of information as when you first started the phone. See Activate Your
Phone.
1. Tap > > Settings > General tab > Backup & reset.
2. If you are certain that you would like to restore all factory settings, tap Factory data reset.
Settings 127
3. Tap RESET PHONE.
4. Enter your unlock sequence if you have configured one, then tap Delete all and OK to confirm.
About Phone
The About Phone menu displays information such as the network, battery, hardware, and software.
1. Tap > > Settings > General tab > About phone.
2. Tap the desired menu.
Settings 128
Copyright Information
©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
All materials in this guide including, without limitation, the design, the text, and any marks are the property
of LG Electronics, Inc. Copyright © 2015 LG Electronics, Inc. ALL RIGHTS RESERVED. LG and the LG
logo are registered trademarks of LG Electronics, Inc. LG LS992 is a trademark of LG Electronics, Inc.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. Wi-Fi® and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance. microSD™ is a trademark of SanDisk. Other trademarks and
trade names are those of their respective owners. Unless otherwise specified herein, all accessories
referenced herein are sold separately. All features, functionality, and other product specifications are
subject to change. Screenshots are simulated and subject to change.
DivX Mobile
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in
the DivX VOD section of your device setup menu.
DivX Certified® to play DivX® video up to HD 720p, including premium content. DivX®, DivX
Certified® and associated logos are trademarks of DivX, LLC and are used under license.
Dolby Digital Plus
Manufactured under license from Dolby Laboratories. Dolby, Dolby Digital Plus, and the double-D symbol
are trademarks of Dolby Laboratories.
Note: Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com. In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also
provide open source code to you on CD-ROM for a charge covering the cost of performing such
distribution (such as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the
product.
For Assistance 129
For Assistance
The following topics address areas of support for your device, such as account information.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Voicemail Setup for more
information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
For Assistance 130
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
1. Tap > > > Dial tab.
2. Do any of the following:
Tap to access a summary of your Sprint service plan or get answers to other
questions.
Tap to access the “Pay My Bill” section of Sprint Zone to make a payment.
Tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or showtimes; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Tap > > > Dial tab, and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ Tap > > > Dial tab, and then tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Important Information for the LG LS992 131
Important Information for the LG
LS992
Important Safety Information
This booklet contains important operational and safety information that will help you safely use your
phone. Failure to read and follow the information provided in this booklet may result in serious bodily
injury, death, or property damage.
General Precautions
Warning: This product contains chemicals known to the State of California to cause cancer and birth
defects or reproductive harm. Wash hands after handling.
There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory
service.
● To maximize performance, do not touch the bottom portion of your phone where the internal
antenna is located while using the phone.
● Speak directly into the mouthpiece.
● Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet,
immediately turn the power off and remove the battery.
● Do not expose your phone to direct sunlight for extended periods of time (such as on the
dashboard of a car).
● Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.
● Any changes or modifications to your phone not expressly approved in this document could void
your warranty for this equipment and void your authority to operate this equipment.
Note: For the best care of your device, only Sprintauthorized personnel should service your phone and
accessories. Failure to do so may be dangerous and void your warranty.
Maintaining Safe Use of and Access to Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical
emergencies). Emergency calls may not be possible on all cellular networks or when certain network
services or mobile phone features are in use. Check with your local service provider for details.
Important Information for the LG LS992 132
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn
our phone off in areas where use is forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals
from wireless phones may affect inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic operating systems or
entertainment systems in motor vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external RF signals.
Note: Always turn off the phone in healthcare facilities, and request permission before using the phone
near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems,
the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew
member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC
regulations prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas
with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF
devices to set off explosives.
Turn your phone off when you’re in any area that has a potentially explosive atmosphere. Although it’s
rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting
in bodily injury or even death. These areas are often, but not always, clearly marked. They include:
●Fueling areas such as gas stations.
●Below deck on boats.
●Fuel or chemical transfer or storage facilities.
Important Information for the LG LS992 133
● Areas where the air contains chemicals or particles such as grain, dust, or metal powders.
● Any other area where you would normally be advised to turn off your vehicle’s engine.
Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of
your vehicle that contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others,
damage the phone or make calls that increase your Sprint invoice.
Using Your Phone With a Hearing Aid Device
A number of Sprint phones have been tested for hearing aid device compatibility. When some wireless
phones are used with certain hearing devices (including hearing aids and cochlear implants), users may
detect a noise which can interfere with the effectiveness of the hearing device.
Some hearing devices are more immune than others to this interference noise, and phones also vary in
the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a
standardized means of measuring both wireless phone and hearing devices to determine usability rating
categories for both.
Ratings have been developed for mobile phones to assist hearing device users find phones that may be
compatible with their hearing device. Not all phones have been rated for compatibility with hearing
devices. Phones that have been rated have a label located on the box. Your LG LS992 has an MX/TX
rating.
These ratings are not guaranteed. Results will vary depending on the user’s hearing device and individual
type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a
phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the
phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to
generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two
ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a
hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher
of the two ratings. Note that not all hearing devices have telecoils in them.)
Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may
help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference
noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is
considered acceptable for normal use. A sum of 6 is considered for best use.
Important Information for the LG LS992 134
In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3
level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal
usage” while using their hearing aid with the particular wireless phone. “Normal usage” in this context is
defined as a signal quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous
with the UT mark. The M and T marks are recommended by the Alliance for Telecommunications
Industries Solutions (ATIS).
The U and UT marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and
measurement procedure are described in the American National Standards Institute (ANSI) C63.19
standard.
To ensure that the Hearing Aid Compatibility rating for your phone is maintained, secondary transmitters
such as Bluetooth® and WLAN components must be disabled during a call.
For information about hearing aids and digital wireless phones, visit:
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Note: HAC statement
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or exchange policies, consult your service
provider or phone retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may reduce interference with some
hearing aid models.
Hearing aid devices may also be measured for immunity to interference noise from wireless phones and
should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your
hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:
● Any combined rating equal to or greater than six offers excellent use.
Important Information for the LG LS992 135
● Any combined rating equal to five is considered normal use.
● Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent
use.” This is synonymous for T ratings.
Sprint further suggests you experiment with multiple phones (even those not labeled M3/T3 or M4/T4)
while in the store to find the one that works best with your hearing aid device. Should you experience
interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to
the store within 14 days of purchase. (A restocking fee may be applied to exchanges. Visit
sprint.com/returns for details.) More information about hearing aid compatibility may be found at: fcc.gov,
fda.gov, and accesswireless.org.
Getting the Best Hearing Device Experience With Your Phone
To further minimize interference:
● Set the phone’s display and keypad backlight settings to ensure the minimum time interval:
1. Tap > > Settings > Display > Screen timeout.
2. Tap the minimum time interval setting.
● Position the phone so the internal antenna is farthest from your hearing aid.
● Move the phone around to find the point with least interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s performance.
● Recently there have been some public reports of wireless phone batteries overheating, catching
fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or
inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards.
Sprint is not aware of similar problems with Sprint phones resulting from the proper use of
batteries and accessories approved by Sprint or the manufacturer of your phone. Use only Sprint-
approved or manufacturer-approved batteries and accessories found at Sprint Stores or through
your phone’s manufacturer, or call 1-866-866-7509 to order. They’re also available at
sprint.com/accessories. Buying the right batteries and accessories is the best way to ensure
they’re genuine and safe.
● In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F
(0° C to 45° C).
● Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
● Never dispose of the battery by incineration.
● Don’t attempt to disassemble the phone.
Important Information for the LG LS992 136
● The battery may need recharging if it has not been used for a long period of time.
● It’s best to replace the battery when it no longer provides acceptable performance. It can be
recharged hundreds of times before it needs replacing.
● Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these
storage rules:
Less than one month: -4° F to 140° F (-20° C to 60° C)
More than one month: -4° F to 113° F (-20° C to 45° C)
● Do not disassemble or open crush, bend or deform, puncture or shred.
● Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or
expose to water or other liquids, expose to fire, explosion or other hazard.
● Only use the battery for the system for which it is specified.
● Only use the battery with a charging system that has been qualified with the system per CTIA
Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified
battery or charger may present a risk of fire, explosion, leakage, or other hazard.
● Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
● Replace the battery only with another battery that has been qualified with the system per this
standard, IEEEStd-1725. Use of an unqualified battery may present a risk of fire, explosion,
leakage or other hazard.
● Only authorized service providers shall replace battery (If the battery is non-user replaceable).
● Promptly dispose of used batteries in accordance with local regulations.
● Battery usage by children should be supervised.
● Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for inspection.
● Improper battery use may result in a fire, explosion or other hazard.
Battery Information and Care
Always unplug the charger from the wall socket after the phone is fully changed to save unnecessary
power consumption of the charger.
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can be burned.
For safe disposal options of your Li-Ion batteries, contact your nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in
household or business trash may be prohibited.
Important Information for the LG LS992 137
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned on, it receives and transmits
radio frequency (RF) signals. When you use your phone, the system handling your call controls the power
level. This power can range from 0.006 watt to 0.2 watt in digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards described below.
In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National
Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to
human exposure to RF signals. More than 120 scientists, engineers and physicians from universities,
government health agencies and industries developed this updated standard after reviewing the available
body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing
ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and
Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use a
Sprint-supplied or Sprint-approved carrying case, holster or other body-worn accessory. If you do not use
a body-worn accessory, ensure the antenna is at least 0.39 inch (1.0 centimeters) from your body when
transmitting. Use of non-Sprint-approved accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC website at fcc.gov.
SAR (Specific Absorption Rate)
This model phone meets the Government’s requirements for exposure to radio waves. Your wireless
phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission (FCC)
of the U.S. Government. These FCC exposure limits are derived from the recommendations of two expert
organizations, the National Counsel on Radiation Protection and Measurement (NCRP) and the Institute
of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by
scientific and engineering experts drawn from industry, government, and academia after extensive
reviews of the scientific literature related to the biological effects of RF energy. The exposure limit for
wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR.
The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of
watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts
per kilogram (1.6 W/kg). The FCC exposure limit incorporates a substantial margin of safety to give
additional protection to the public and to account for any variations in measurements. Tests for SAR are
conducted using standard operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is determined at the highest
certified power level, the actual SAR level of the phone while operating can be well below the maximum
value.
Important Information for the LG LS992 138
Because the phone is designed to operate at multiple power levels to use only the power required to
reach the network, in general, the closer you are to a wireless base station antenna, the lower the power
output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the limit established by the government adopted requirement for safe exposure.
The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by
the FCC for each model.
While there may be differences between SAR levels of various phones and at various positions, they all
meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and can be found under the
Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after searching for FCC ID ZNFLS992.
To find information that pertains to a particular model phone, this site uses the phone FCC ID number
which is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove
the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the
instructions on the website and it should provide values for typical or maximum SAR for a particular
phone. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications Industry Association (CTIA) website at http://www.ctia.org/.
*In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to
give additional protection for the public and to account for any variations in measurements.
FCC Notice
Part 15.19 statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Part 15.21 statement
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Important Information for the LG LS992 139
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.
Owner’s Record
The model number, regulatory number, and serial number are located on a nameplate inside the battery
compartment. Record the serial number in the space provided below. This will be helpful if you need to
contact us about your phone in the future.
Model: LG LS992
Serial No.:
Laser safety statement
CDRH Compliance
THIS PRODUCT COMPLIES WITH APPLICABLE REQUIREMENT OF THE DHHS PERFORMANCE
STANDARD FOR LASER PRODUCT, 21 CFR SUBCHAPTER J.
Caution!
This product employs a Laser system. To ensure proper use of this product, please read this owner’s
manual carefully and retain for future reference. Should the unit require maintenance, contact an
authorized service center.
Use of controls, adjustments, or the performance of procedures other than those specified herein may
result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure or make direct contact with the
laser.
Important Information for the LG LS992 140
Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are
available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the
product.
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been reset to factory settings
without your permission. For example, if your device is lost, stolen, or wiped, only someone with your
Google account or screen lock information can use the device.
All you need to make sure your device is protected is:
● Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t
be erased using the Settings menu unless your screen is unlocked.
● Add your Google account on your device: If your device is wiped but you have your Google
account on it, the device can’t finish the setup process until your Google account information is
entered again.
After your device is protected, you’ll need to either unlock your screen or enter your Google account
password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.
Note: Do not forget your Google account and password you had added to your device prior to performing
a factory reset. If you can’t provide the account information during the setup process, you won’t be able to
use the device at all after performing the factory reset.
Trademarks
● Google is a trademark of Google Inc.
● Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
● Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
Important Information for the LG LS992 141
Manufacturer’s Warranty
Your device has been designed to provide you with reliable, worry-free service. If for any reason you have
a problem with your equipment, please refer to the manufacturer’s warranty in this section.
For information regarding the terms and conditions of service for your device, please visit sprint.com or
call Sprint Customer Service at 1-888-211-4727.
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN
COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY
TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Manufacturer’s Warranty
Warranty Laws
● The following laws govern warranties that arise in retail sales of consumer goods:
● The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
● The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and
● The federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15 USC
§§2301 et seq; 16 CFR Parts 701– 703]. A typical Magnuson-Moss Act warranty is a written
promise that the product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages for failing to honor a written
warranty or service contract or for violating disclosure provisions. [See 15 USC §2310(d).] Except
for some labeling and disclosure requirements, the federal Act does not preempt state law. [See
15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be
free from defects in material and workmanship, according to the following terms and conditions:
(1) The limited warranty for the unit and enclosed accessories shall be a period of one (1) year from the
date of original purchase. The remaining warranty period for the unit being repaired or replaced shall be
determined by presentation of the original sales receipt for the purchase of the unit.
(2) The limited warranty extends only to the original purchaser of the product and is not assignable or
transferable to any subsequent purchaser/end user.
(3) The limited warranty is good only to the original purchaser of the product during the warranty period as
long as it is in the U.S., including Alaska, Hawaii, U.S. Territories, and all Canadian Provinces.
(4) The external housing and cosmetic parts shall be free of major defects at the time of shipment and,
therefore, shall not be covered under these limited warranty terms.
Important Information for the LG LS992 142
(5) Upon request from LG, the consumer must provide information satisfactory to LG to prove the date of
purchase or exchange.
(6) The customer shall bear the cost of shipping the product to the Customer Service Department of LG.
LG shall bear the cost of shipping the product back to the consumer after the completion of service under
this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damage resulting from use of the product in other than its normal and customary manner.
(2) Defect or damage from abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect,
abuse, accident, alteration, improper installation, or other acts which are not the fault of LG, including
damage caused by shipping, blown fuses, or spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or workmanship.
(4) Alleged defects or malfunctions of the product if the Customer Service Department at LG was not
notified by the consumer during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations
of law, statutory or otherwise, including but not limited to any implied warranty of marketability
merchantability or fitness for a particular use.
(7) Damage resulting from use of non-LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to
normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any unit that does not
conform to this limited warranty. LG may choose at its option to use functionally equivalent re-conditioned,
refurbished or new units or parts or any units. In addition, LG will not reinstall or back-up any data,
applications or software that you have added to your device. It is therefore recommended that you back-
up any such data or information prior to sending the unit to LG to avoid the permanent loss of such
information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS
Important Information for the LG LS992 143
WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT,
INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT
OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or consequential damages or limitations on
how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which vary from state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere in the
continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://www.lg.com/us/support. Correspondence may also be mailed to: LG Electronics Service-
Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service center nearest you and for the
procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING
ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND
TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A.,
Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents,
beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract,
tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising
out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any claims
between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a dispute involving any other
person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute
between you and LG shall not under any circumstances proceed as part of a class or representative
action. Instead of arbitration, either party may bring an individual action in small claims court, but that
small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association (AAA)
and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in
Important Information for the LG LS992 144
effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set
forth in this section. The AAA Rules are available online at http://www.adr.org/consumer. Send a copy of
your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department-Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is
a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section
will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be
entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to
decide, except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than
$25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except
as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the extent required by applicable
law. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous
or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil
Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a
situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your
obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may
have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000,
the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held
at a location within the federal judicial district in which you reside unless we both agree to another
location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and
address; (b) the date on which the product was purchased; (c) the product model name or model number;
and (d) the IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or Serial Number can be
found (i) on the product box; (ii) on a label on the back of the product beneath the battery, if the battery is
removable; or (iii) from the settings menu via the following path: Settings > General > About phone >
Status). You may only opt out of the dispute resolution procedure in the manner described above (that is,
by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution
procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep
this product and do not opt out, then you accept all terms and conditions of the arbitration provision
described above.
Important Information for the LG LS992 145
General Terms and Conditions of Service
Please note that these terms may not be the most current version. A current version of the terms
is available at our website at sprint.com/ termsandconditions or upon request.
Para solicitar esta literatura en español, por favor contactar a 1-800-777-4681 o visitar a
sprint.com/espanol.
Basic Definitions
In this document: (1) “we,” “us,” “our,” and “Sprint” mean Sprint Solutions, Inc., as contracting agent on
behalf of the applicable Sprint affiliated entities providing the products and Services; (2) “you,” “your,”
“customer,” and “user” mean an account holder with us or any user of our Devices or Services; (3)
“Device” means any phone, aircard, mobile broadband device, any other device, accessory, or other
product that we provide you, we sell to you, or is active on your account with us; and (4) “Service” means
Sprint-branded offers, rate plans, options, wireless services, billing services, applications, programs,
products, software, or Devices on your account with us. “Service(s)” also includes any other product or
service that we offer or provide to you that references these General Terms and Conditions of Service
(“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract
under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT
CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER, A
REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs,
there are several parts of the Agreement, which includes but is not limited to the following: (i) the
subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you
chose as set forth in our written services and transaction materials that we provide or refer you to during
the sales transaction, including on-line and telephone transactions (if your service plan is not specifically
set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current
written Agreement and transaction materials apply); (iii) any confirmation materials and invoices that we
may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you
carefully read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain applications, programs, Devices, and services, and
these terms will be provided to you prior to your use of the items. Depending on who provides the items,
the terms may come from Sprint or a third party. You are subject to any terms provided by the third party,
and the terms are directly between you and that third party. Sprint is not responsible for these third-party
items and associated terms. Additional terms will also apply if you activate Services as part of a bundle
with another company’s services (for example, cable services, home phone services, etc.). The additional
terms for bundled Services may either modify or replace certain provisions in these Ts&Cs, including
terms relating to activation, invoicing, payment, and disputing charges. Also, a different dispute resolution
provision may apply to services provided by another company (the dispute resolution provisions in this
Agreement will still apply to our Services). You will be provided details on any additional terms with your
selection of any bundled Service. For employee and organization discounts, the discount percentage may
vary from month-to-month based on the terms of the agreement between your employer, association, or
Important Information for the LG LS992 146
organization and Sprint. The discount will be zero after your agreement or your organization’s agreement
with Sprint ends. Additional terms and eligibility requirements regarding organization discounts will be
provided to you.
Our Policies
Services are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere
to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or
without notice.
When You Accept The Agreement
You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any
of the following: (a) accept the Agreement through any printed, oral, or electronic statement, including on
the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use
the Services; (c) pay for the Services; or (d) open any package or start any program that says you are
accepting the Agreement when doing so. If you don’t want to accept the Agreement, don’t do any of
these things.
Term Commitments & Early Termination Fees
Sprint provides a variety of Services, some of which require you to maintain Your Services on a month to
month basis or for a minimum term, usually 1 or 2 years (“Term Commitment”). If your Agreement
contains a Term Commitment, you will be charged a fee (“Early Termination Fee”) for each line of
Service that you terminate early (i.e., prior to satisfying the Term Commitment) or for each line of
Service that we terminate early for good reason (for example, violating the payment or other terms
of the Agreement) but such Early Termination Fee will be prorated based on your remaining Term
Commitment. Early Termination Fees are a part of our rates. Any Term Commitment, the length of the
Term Commitment, and the applicable Early Termination Fee amounts and proration will be disclosed to
you during the sales transaction. Carefully review any Term Commitment and Early Termination Fee
requirements prior to selecting Services. After you have satisfied your Term Commitment, your
Services continue on a monthto-month basis under the then-current Terms and Conditions and
Service policies. Services offered on a subscription basis, as described in the “Account & Service
Charges” section, may not require a Term Commitment and may not automatically renew. As explained
directly below, there are instances when you will not be responsible for an Early Termination Fee for
terminating Services early.
When You Don’t Have To Pay An Early Termination
Fee
You aren’t responsible for paying an Early Termination Fee when terminating Services: (a) provided on a
month-to-month basis; (b) provided on a subscription basis that do not include a Term Commitment; (c)
consistent with our published trial period return policy; or (d) in response to a materially adverse change
that we make to the Agreement as described directly below.
Important Information for the LG LS992 147
Our Right To Change The Agreement & Your Related
Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges,
how we calculate charges, discounts, coverage, technologies used to provide services, or your
terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is
no longer supported or available, we may change your rate plan to one for which you qualify. We
will provide you notice of material changes—and we may provide you notice of non-material
changes—in a manner consistent with this Agreement (see “Providing Notice To Each Other
Under The Agreement” section). If a change we make to the Agreement is material and has a
material adverse effect on Services under your Term Commitment, you may terminate each line of
Service materially adversely affected without incurring an Early Termination Fee only if: (a) you
call us within 30 days after the effective date of the change; (b) you specifically advise us that you
wish to cancel Services because of a material change to the Agreement that we have made; and (c)
we fail to negate the change after you notify us of your objection to it. If you do not notify us and
cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate
Services before the end of any applicable Term Commitment.
Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason. For example,
we can suspend or terminate any Service for the following: (a) late payment; (b) exceeding an Account
Spending Limit; (c) harassing/ threatening/abusing/offending our employees or agents; (d) providing false
or inaccurate information; (e) interfering with our operations; (f) using/suspicion of using Services in any
manner restricted by or inconsistent with the Agreement and Policies; (g) breaching, failing to follow, or
abusing the Agreement or Policies; (h) providing false, inaccurate, dated, or unverifiable identification or
credit information or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer
specifications (for example, rooting the device); (j) failing to use our Services for an extended period of
time; (k) failing to maintain an active Device in connection with our Services; or (l) if we believe the action
protects our interests, any customer’s interests, or our networks.
Your Right To Change Services & When Changes Are
Effective
The account holder can typically change Services upon request. In some instances, changes may be
conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new
Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If
the changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services.
We may, but are not obligated to, provide you the opportunity to authorize someone else to make
changes to your Services, which will include the authority to make changes that will extend your Term
Commitment. You are responsible for any changes to your Services made by a person you authorize, and
those changes will be treated as modifications to this Agreement.
Your Right To Terminate Services
You can terminate Services at any time by calling us and requesting that we deactivate all Services. In
addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device
or activate another Device in connection with your Service, we reserve the right to terminate your Service,
Important Information for the LG LS992 148
and if you are subject to a Term Commitment, you may be charged all or part of an Early Termination Fee.
You are responsible for all charges billed or incurred prior to deactivation. If Services are terminated
before the end of your invoicing cycle, we won’t prorate charges to the date of termination and you won’t
receive a credit or refund for any unused Services. Except as provided above, if you are subject to an
Early Termination Fee, you must also pay the invoiced Early Termination Fee for each line of
Service that you terminate early.
Credit Checks & Credit Information
We agree to provide you Services on the condition that you have and maintain satisfactory credit
according to our standards and policies. You agree to provide information that we may request or
complete any applications that we may provide you to facilitate our review. We rely on the credit
information you furnish, credit bureau reports or other data available from commercial credit reference
services, and other information (such as payment history with us) to determine whether to provide or
continue to provide you Services. The Services we offer you can vary based on your credit history. We
may at any time, based on your credit history, withdraw or change Services or place limits or conditions
on the use of our Services. You agree to provide us updated credit information upon request. We may
provide your payment history and other account billing/ charge information to any credit reporting agency
or industry clearinghouse.
Account Spending Limits (“ASL”)
An ASL is a temporary or permanent limit (typically based on credit history, payment history, or to prevent
fraud) that we place on the amount of unpaid charges you can accumulate on your account, regardless of
when payment on those charges is due. We reserve the right to determine which charges count toward
an ASL. If you have an ASL, we may suspend your Services without prior notice if your account balance
reaches the ASL, even if your account is not past due. We may impose or increase an ASL at any time
with notice. An ASL is for our benefit only and should not be relied on by you to manage usage.
Deposits & Returning Deposits
We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service
(“Deposit”). By providing us a Deposit, you grant us a security interest for all current or future amounts
owed to us. We may change the Deposit at any time with notice. You can’t use a Deposit to make or
delay payments. The Deposit, the length of time we hold the Deposit, and changes to the Deposit are
determined based on your credit history, payment history, and other factors. Unless prohibited by law, we
may mix Deposits with our other funds and it won’t earn interest, and we reserve the right to return the
Deposit as a credit on your invoice at anytime. If your Services are terminated for any reason, we may
keep and apply your Deposit to any outstanding charges. We’ll send any remaining portion of the Deposit
to your last known address within 90 days after your final invoice—if it is returned to us, we will forward it
on to the appropriate state authorities to the extent required by law.
Restrictions On Using Services
You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other
customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of
our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another
party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors
Agreement, which are available on our website, and the detailed plan or other information on Services
that we provide or refer you to during the sales transaction.
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Your Device, Number & Email Address
We don’t manufacture any Device that we might sell to you or that is associated with our Services, and
we aren’t responsible for any defects, acts, or omissions of the manufacturer. The only warranties on
your Device are the limited warranties given to you by the manufacturer directly or that we pass
through. Device performance may vary based on device specifications (for example, a device’s
software, memory, and storage), and device performance may impact access to all of our Services.
Your Device is designed to be activated on our networks and in other coverage areas that we may make
available to you. As programmed, it will not accept wireless service from another carrier. Except for any
legal right you may have to port/ transfer your phone number to another carrier, you have no—and cannot
gain any (for example, through publication, use, etc.)—proprietary, ownership, or other rights to any
phone number, identification number, email address, or other identifier that we assign to you, your Device,
or your account. We’ll notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone
may have software programming lock that protects certain of the handset’s operating parameters against
unauthorized reprogramming. If your device has a software programming lock, and you wish to obtain the
software program lock code for your CDMA Sprint PCS phone, please visit sprint.com or call 1-888-211-
4727 for information and eligibility requirements.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier
to transfer a number away from us, then that is considered a request by you to us to terminate all of the
Services associated with that number. You’re responsible for all charges billed or incurred prior to
deactivation and for any applicable Early Termination Fees.
Coverage; Where Your Device Will Work; Service
Speeds
Our coverage maps are available at our authorized retail locations and on sprint.com. The specific
network coverage you get will depend on the radio transmissions your Device can pick up and Services
you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using
Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and
Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds
may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage,
signal strength, and Service speed is not an exact science. There are gaps in coverage within our
estimated coverage areas that-along with other factors both within and beyond our control (for
example, network problems, network or Internet congestion, software, signal strength, your
Device, structures, buildings, weather, geography, topography, server speeds of the websites you
access, actions of third parties, etc.)-may result in dropped and blocked connections, slower
Service speeds, or otherwise impact the quality of Service. Services that rely on location
information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite
signals (typically not available indoors) and network coverage. While your Device is receiving a
software update, you may be unable to use your Device in any manner until the software update is
complete.
Roaming
The term “roaming” typically refers to coverage on another carrier’s network that we may make available
to you based on our agreements with other carriers. These agreements may change from time to time,
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and roaming coverage is subject to change without notice. Your ability to receive roaming coverage
depends on the radio transmissions your Device can pick up and the availability of roaming coverage. We
make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and
outside our network coverage areas. Your Device will generally indicate when you’re roaming. Depending
on your Services, separate charges or limits on the amount of minutes used while roaming may apply.
Certain Services may not be available or work the same when roaming (for example, data Services,
voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details.
About Data Services & Content
Our data Services and your Device may allow you to access the Internet, text, pictures, video, games,
graphics, music, email, applications, sound, and other materials (“Data Content”) or send Data Content
elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be
accessed from others (for example, third party websites, games, ringers, applications, etc.). We make
absolutely no guarantees about the Data Content that you access on your Device. Data Content may be:
(1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or
objectionable. You’re solely responsible for evaluating the Data Content accessed by you or
anyone through your Services. We strongly recommend that you monitor data usage by
children/minors. Data Content from third parties may also harm your Device or its software. We are not
responsible for any Data Content. We are not responsible for any damage caused by any Data Content
that you access through your Services, that you load on your Device, or that you request that our
representatives access or load on your Device. To protect our networks and Services or for other reasons,
we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.);
impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit
or terminate Services. If we provide you storage for Data Content that you have purchased, then we may
delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data
Content stored on a Device, transmitted over our networks, or stored by Sprint may be deleted, modified,
or damaged. You may not be able to make or receive voice calls while using data Services. Data Content
provided by our vendors or third parties is subject to cancellation or termination at any time without notice
to you, and you may not receive a refund for any unused portion of the Data Content.
Specific Terms & Restrictions On Using Data
Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that
you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.),
you can’t use our data Services: (1) with server devices or host computer applications or other systems
that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or
frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We
reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts
our networks’ performance or hinders access to our networks. If your Services include Web or data
access, you also can’t use your Device as a modem for computers or other equipment, unless we identify
the Service or Device you have selected as specifically intended for that purpose (for example, with
“phone as modem” plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
Software License
If Sprint provides you software as part of the Service and there are not software license terms provided
with the software (by Sprint or by a third party), then Sprint grants you a limited, revocable, non-exclusive,
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non-transferable license to use the software to access the Services for your own individual use. You will
not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of,
modify, reverse engineer, decompile, or disassemble the software. Sprint may revoke this license at any
time.
Fees, Activation & Miscellaneous Charges
Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to
establish, change, or maintain Services. Certain transactions may also be subject to a charge (for
example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided
notice of these types of fees before we complete the requested transaction.
Account & Service Charges
You are responsible for all charges associated with your account and the Services on your
account, no matter who adds or uses the Services. Charges include, but are not limited to, the
monthly recurring charges, usage charges, charges for additional services, taxes, surcharges, and fees
associated with your Services. These charges are described or referred to during the sales transaction, in
our marketing materials, and in confirmation materials that we may send to you. Depending on your
Services, charges for additional services may include operator and directory assistance, voicemail, call
forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or
use your Devices, you authorize end users to access, download, and use Services. You may have the
opportunity to purchase Services on a subscription basis where we assess subscription charges that
allow you access to the Services and/or provide you a certain amount of use of the Services for a defined
period of time. Depending on your Service, certain types of subscription charges may be assessed
automatically upon activation and automatically assessed for subsequent subscription periods.
Subscription Services offered on a recurring basis do not end until terminated by you or us. Subscription
charges for recurring Services occur at the beginning of each bill cycle. Information regarding your bill
cycle for subscription Services will be provided when you order the Services. For Services offered on a
per-day basis, you will generally be charged for use before or at the time of use. In certain instances, we
may charge you at some point after you use the Services. Unless otherwise disclosed, Services offered
on a perday basis end 24 hours after Service is initiated.
How We Calculate Your Charges For Billing Purposes
Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you
press “Talk” or your Device connects to the network and stops when you press “End” or the network
connection otherwise breaks. You’re charged for all calls that connect, even to answering machines,
voicemail, or voice transcription services. You won’t be charged for unanswered calls or if you get a busy
signal. For incoming calls answered, you’re charged from the time shortly before the Device starts ringing
until you press “End” or the network connection otherwise breaks. If charges vary depending on the time
of day that you place or receive calls (for example, Nights and Weekend plans), you’re charged for the
entire call based on the rate that applies to the time period in which the call starts. Call time for a single
call may be subject to a maximum duration and may be automatically terminated if the maximum duration
is exceeded. Rates that vary based on the time of access will be determined based on the location of the
network equipment providing service and not the location of your Device or your Device’s area code (if
applicable).
Push-to-Talk Charges: Charges for push-to-talk calls are billed to the person who starts the call and
calculated by multiplying the duration of the call by the applicable rate and number of participants. You’re
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charged at least 6 seconds of airtime for each call you start; subsequent communications in the same call
are rounded up to and billed to the next second. Time begins when you press any button to start a push-
totalk call and ends approximately 6 seconds after completion of a communication to which no participant
responds. Subsequent pushto-talk communications are considered new calls. Charges apply for the
entire period of time the push-to-talk call is connected to our network. Depending on your plan,
nationwide, international, or group push-to-talk calls may use the local push-to-talk minutes in your plan
and result in additional or different charges. Responses to call alert transmissions are treated as new
push-to-talk transmissions even when responding within 6 seconds of receiving the alert. Push-to-talk
billing methods are subject to change as we introduce new push-to-talk Services.
Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes,
megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1
megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged
at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data
session, and sometimes during a data session. Depending on your data Services, usage may be charged
against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of
data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next
cent. You are charged for all data directed to your Device’s Internet address, including data sessions you
did not initiate and for incomplete transfers. As long as your Device is connected to our data networks,
you may incur data charges. Examples of data for which you will be charged includes the size of a
requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners,
advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network;
data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts
to reach websites or use applications. These data charges are in addition to any charges for the Data
Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical
actions or data sessions. Estimates of data usage—for example, the size of downloadable files—are not
reliable predictors of actual usage. Your bill won’t separately list the number of KB attributed to a specific
action/data session.
Your Bill
Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill
cycle in advance), fees, taxes, Surcharges, product and equipment charges, subscription charges, and
usage/transaction specific charges (usually billed in the bill cycle in which they’re incurred). Some usage
charges, such as those that depend on usage information from a third party, may be billed in subsequent
bill cycles and result in higher than expected charges for that month. Bill cycles and dates may change
from time to time. Your bill may also include other important notices (for example, changes to your
Agreement, to your Service, legal notices, etc.). Your paper bill may not include itemized billing detail.
More specific billing information is available online. Paper bills may be subject to an additional charge.
Unless prohibited by law, other charges (for example, data Services or taxes and surcharges) will not
include itemized detail but will be listed as total charges for a category. If you choose Internet billing, you
will not receive paper bills.
Your Payments; Late Fees
Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on
your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be
applied to the total unpaid balance. We may also charge you any costs we pay to a collection agency to
collect unpaid balances from you. If we bill you for amounts on behalf of a third party, payments received
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are first applied to our charges. You may be charged additional fees for certain methods of payment. We
may charge you, up to the highest amount permitted by law, for returned checks or other payments paid
by you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid
in full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment
methods to cashier’s check, money order, or other similar secure form of payment at any time for good
reason.
Taxes & Government Fees
You agree to pay all federal, state, and local taxes, fees, and other assessments that we’re required by
law to collect and remit to the government on the Services that we provide to you. These charges may
change from time to time without advance notice. If you’re claiming any tax exemption, you must provide
us with a valid exemption certificate. Tax exemptions generally won’t be applied retroactively.
Surcharges
You agree to pay all Sprint surcharges (“Surcharges”), which may include, but are not limited to: Federal
Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges.
Surcharges are not taxes, and we are not required by law to assess them. They are part of our
rates we choose, at our discretion, to collect from you, to recover certain costs and are kept by us.
The number and type of Surcharges will be provided on your invoice and may vary depending
upon the location of the billing address of the Device and can change over time. We determine the
amount for these charges, and these amounts are subject to change, as are the components used
to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner
consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section).
However, because some Surcharges are based on amounts set by the government or based on
government formulas, it will not always be possible to provide advance notice of new Surcharges or
changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales
transaction and is available on our website.
Disputing Charges - You Must Still Pay Undisputed
Charges
Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially
contained the charge. Disputes can only be made by calling or writing us as directed on your invoice or
elsewhere. You accept all charges not properly disputed within the above time period—undisputed
charges must still be paid as stated on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2)
optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or
prevent legitimate communications and usage-for example, message filtering/blocking software to prevent
spam or viruses; limiting throughput; limiting access to certain websites, applications, or other Data
Content; prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring
service), etc. For additional information on what we do to protect our customers, networks, Services, and
equipment, see our Acceptable Use Policy and Visitors Agreement at our website.
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Your Privacy
Our Privacy Policy is available on our website. To review the policy, visit sprint.com/legal/privacy.html.
This policy may change from time to time, so review it with regularity and care.
Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or
record calls you make to us or we make to you (for example, your conversations with our customer
service or sales departments).
Authentication and Contact: You (the account holder) may password protect your account information
by establishing a personal identification number (“PIN”). You may also set a backup security question and
answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account
access credentials like your backup security question from loss or disclosure. You further agree that
Sprint may, in our sole discretion, treat any person who presents your credentials that we deem sufficient
for account access as you or an authorized user on the account for disclosure of information or changes
in Service. You agree that we may contact you for Service-related reasons through the contact
information that you provide, through the Services or Devices to which you subscribe, or through other
available means, including text message, email, fax, recorded message, mobile, residential or business
phone, or mail.
CPNI: As we provide telecommunications products and Services to you (the account holder), we develop
information about the quantity, technical configuration, type, location, and destination of
telecommunications products and Services you use, as well as some other information found on your bill
(“CPNI”). Under federal law, you have the right and we have a duty to protect the confidentiality of your
CPNI. For example, we implement safeguards that are designed to protect your CPNI, including
authentication procedures when you contact us. For some accounts with a dedicated Sprint
representative, we may rely on contacting your pre-established point of contact as the standard
authentication measure.
Third-Party Applications: If you use a thirdparty application, the application may access, collect, use, or
disclose your personal information or require Sprint to disclose your information—including location
information (when applicable)—to the application provider or some other third party. If you access, use, or
authorize third-party applications through the Services, you agree and authorize Sprint to provide
information related to your use of the Services or the application(s). You understand that your use of
third-party applications is subject to the third party’s terms and conditions and policies, including its
privacy policy. Be sure that you have reviewed and are comfortable with the third party’s policies before
using its application on your device.
Information on Devices: Your Device may contain sensitive or personal information (for example,
pictures, videos, passwords, or stored credit card numbers). Sprint is not responsible for any information
on your Device, including sensitive or personal information. If possible, you should remove or otherwise
safeguard any sensitive or personal information when your Device is out of your possession or control, for
example when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us,
you agree that our employees, contractors, or vendors may access all of the information on your Device.
If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your
Device, but you must remove all data from your Device before you provide it to us.
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Location-Enabled Services
Our networks generally know the location of your Device when it is outdoors and/or turned on. By using
various technologies to locate your Device, we can provide enhanced emergency 911 services and
optional location-enabled services provided by us or a third party. Network coverage or environmental
factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly
impact the ability to access your Device’s location information and use of location-enabled services.
You agree that any authorized user may access, use, or authorize Sprint or third-party location-enabled
applications through the Services. You understand that your use of such location-enabled applications is
subject to the application’s terms and conditions and policies, including its privacy policy. If you activate
location-enabled services for devices used by other authorized users, you agree to inform the authorized
user(s) of the terms of use for locationenabled applications and that the Device may be located.
911 Or Other Emergency Calls
Public safety officials advise that when making 911 or other emergency calls, you should always
be prepared to provide your location information. Unlike traditional wireline phones, depending on a
number of factors (for example, whether your Device is GPS-enabled, where you are, whether local
emergency service providers have upgraded their equipment, etc.), 911 operators may not know your
phone number, your location, or the location of your Device. In certain circumstances, an emergency call
may be routed to a state patrol dispatcher or alternative location set by local emergency service providers.
Enhanced 911 service (“E911”)—where enabled by local emergency authorities—uses GPS technology
to provide location information. Even when available, however, E911 does not always provide accurate
location information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing
911—you should follow voice prompts when interacting with emergency service providers employing
interactive voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage charges
before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your
Term Commitment. You will remain liable for any monthly recurring charges associated with the Service
on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to
investigate the matter (provide facts, sworn statements, etc.). We may not waive any applicable Early
Termination Fees if you choose to terminate Services as a result of loss or theft of your Device.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS
OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY
IMPLIED WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY
SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR
ERROR-FREE SERVICES AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR
BEHALF. SPRINT PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN “AS IS” BASIS WITH ALL
FAULTS, ERRORS, AND DEFECTS.
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You Agree That We Are Not Responsible For Certain
Problems
You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or
licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a)
anything done or not done by someone else; (b) providing or failing to provide Services, including, but not
limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked,
interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our
Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure
in accessing or attempting to access emergency services from a Device, including through 911,
Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g)
information or communication that is blocked by a spam filter; (h) damage to your Device or any computer
or equipment connected to your Device, or damage to or loss of any information stored on your Device,
computer, equipment, or Sprint storage space from your use of the Services or from viruses, worms, or
downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our
control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.),
riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to
secure your Device, computer, or equipment and to back up your information stored on each.
You Agree That Our Liability Is Limited - No
Consequential Damages
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY
CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE
PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED
PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF
OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A
DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF
REPLACEMENT PRODUCTS AND SERVICES.
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS
In those rare instances where your concern is not resolved to your satisfaction through calls to our
customer care, you and Sprint each agree to try to resolve those disputes in good faith after you provide
written notice of the dispute as set forth below. If the dispute is not resolved, you and Sprint agree that the
dispute will be resolved through individual binding arbitration or small claims court, instead of courts of
general jurisdiction.
Mandatory Arbitration and Waiver of Class Action
Instead of suing in court, you and Sprint agree to arbitrate all Disputes (as defined below) on an
individual, non-representative, basis. You agree that, by entering into this Agreement, you and
Sprint are waiving the right to a trial by jury or to participate in a class action or representative
action. This agreement to arbitrate is intended to be broadly interpreted.
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In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a
more informal process than in court. In arbitration, there is limited discovery and the arbitrator’s decision
is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms
of the Agreement and can award damages and relief, including any attorneys’ fees authorized by law.
"Disputes" shall include, but are not limited to, any claims or controversies against each other related in
any way to or arising out of in any way our Services or the Agreement, including, but not limited to,
coverage, Devices, billing services and practices, policies, contract practices (including enforceability),
service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes
also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the
Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring
against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise
out of in any way our Services or the Agreement; or (c) that Sprint brings against you. Disputes also
include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the
relationship between you and Sprint, whether based in contract, tort, statute, fraud, misrepresentation,
advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior
Agreement with Sprint; (iii) claims that are subject to on-going litigation where you are not a party or class
member; and/or (iv) claims that arise after the termination of this Agreement.
Dispute Notice and Dispute Resolution Period
Before initiating an arbitration or a small claims matter, you and Sprint each agree to first provide to the
other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem
and relevant documents and supporting information; and (b) a statement of the specific relief sought. A
Notice of Dispute to Sprint should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley
Drive, Mailstop VARESA0202-2C682; Reston, Virginia 20191. Sprint will provide a Notice of Dispute to
you in accordance with the “Providing Notice To Each Other Under The Agreement” section of this
Agreement. Sprint will assign a representative to work with you and try to resolve your Dispute to your
satisfaction. You and Sprint agree to make attempts to resolve the Dispute prior to commencing an
arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt
of the Notice of Dispute, you or Sprint may commence an arbitration proceeding or small claims action.
Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Sprint agree otherwise, the arbitration will be conducted by a single, neutral arbitrator
and will take place in the county of the last billing address of the Service. The arbitration will be governed
by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules &
Procedures (the “JAMS Rules”), as modified by this agreement to arbitrate, including the rules about the
filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at
jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules
chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are
delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any
disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (“FAA”) applies to this Agreement and arbitration provision. We each
agree that the FAA’s provisions—not state law—govern all questions of whether a Dispute is subject to
arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer
Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum
Standards”), the Minimum Standards in that regard will apply. However, nothing in this paragraph will
require or allow you or Sprint to arbitrate on a class-wide, representative or consolidated basis.
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(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking
relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU
AND SPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN
INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR
REPRESENTATIVE PROCEEDING. Further, unless both you and Sprint expressly agree otherwise, the
arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any
form of a representative or class proceeding. If any portion of this provision is found to be unenforceable,
then the entirety of this arbitration provision shall be null and void.
(4) We each are responsible for our respective costs, including our respective counsel, experts, and
witnesses. Sprint will pay for any filing or case management fees associated with the arbitration and the
professional fees for the arbitrator’s services.
(5) An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a
concise written statement of the essential findings and conclusions which form the basis of the award.
The arbitrator’s decision and award is final and binding, with some limited court review under the FAA,
and judgment on the award may be entered in any court with jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your
most recent billing address. In addition, this arbitration agreement does not prevent you from bringing
your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the
law allows, seek relief against Sprint on your behalf.
No Trial By Jury and No Class Action
IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY
WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE
CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE
THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS
ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2)
WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A
CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A
REPRESENTATIVE CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING.
Indemnification
You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent companies,
vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions,
including, but not limited to, your use of the Service and any information you submit, post, transmit, or
make available via the Service; failing to provide appropriate notices regarding location-enabled services
(see “Location-Enabled Services” section); failure to safeguard your passwords, backup question to your
shared secret question, or other account information; or violating this Agreement or any policy referenced
in this Agreement, any applicable law or regulation, or the rights of any third party.
Providing Notice To Each Other Under The
Agreement
Except as the Agreement specifically provides otherwise, you must provide us notice by calling or writing
us as instructed on your invoice. We will provide you notice through one or more of the following: in your
Important Information for the LG LS992 159
bill, correspondence to your last known billing address, to any fax number or email address you’ve
provided us, by calling you on your Device or any other phone number you’ve provided us, by voice
message on your Device or any other phone number you’ve provided us, or by text message on your
Device.
Contacting You Regarding Billing and Collections
You expressly authorize, and specifically consent to allowing Sprint and any of Sprint’s agents to contact
you in connection with any and all matters relating to unpaid past due charges you owe Sprint. You agree
that, for attempts to collect unpaid past due charges, Sprint and any of its agents may contact you at any
mailing address, telephone number, cellular phone number, email address, or any other electronic
address that you have provided, or may in the future provide, to Sprint. You agree and acknowledge that
any email address or any other electronic address that you provide to Sprint is your private address and
is not accessible to unauthorized third parties. For attempts to collect unpaid charges, you agree that in
addition to individual persons attempting to communicate directly with you, any type of contact described
above may be made using, among other methods, pre-recorded or artificial voice messages delivered by
an automatic telephone dialing system, pre-set email messages delivered by an automatic emailing
system, or any other pre-set electronic messages delivered by any other automatic electronic messaging
system.
Other Important Terms
Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is
governed solely by the laws of the state encompassing the billing address of the Device, without regard to
the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this
Agreement in an instance, we don’t waive our right to later enforce that requirement. Except as the
Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable,
the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any third
party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in
interest. You can’t assign the Agreement or any of your rights or duties under it, unless we agree to the
assignment. We can assign the Agreement without notice. You cannot in any manner resell the Services
to another party. The Agreement and the documents it incorporates make up the entire agreement
between us and replaces all prior written or spoken agreements—you can’t rely on any contradictory
documents or statements by sales or service representatives. The rights, obligations, and commitments in
the Agreement that—by their nature—would logically continue beyond the termination of Services (for
example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive
termination of Services.
Important Message from Sprint
Important Information about this device’s “open” architecture. This device is an “open” device. What
that means is that you are free to use it to access the Internet as you see fit. You may go to websites you
like and you may download or use applications or software that you choose.
Please take care to visit only trusted websites and download applications only from trusted entities. Sprint
has no control over websites you visit or applications and software you download, and Sprint’s policies do
not apply to those websites, applications or software. The websites you visit may place “cookies” or other
files on your device when you visit them. Downloaded applications or software may access, use or share
information on your device, like your contacts or your location.
Important Information for the LG LS992 160
Although Sprint is excited to allow our customers to make their own choices about the Internet sites you
wish to visit or the applications or software you’d like to use, we do want to remind you that Sprint is not
able to help you troubleshoot issues connected with your use of non-Sprint applications or software (such
as the ones you may select and download to your device). Sprint also will not be able to provide you
credits for applications or software that you download from sources other than Sprint. And, Sprint is not
liable for the websites you visit or anything you download or cause to be downloaded to your device.
Damage related to websites visited or downloads to your device may not be covered by Sprint’s Service
and Repair policy, or your device insurance policy. For more information about Sprint’s policies, products
or services, please visit us at sprint.com.
Index 161
Index
4G LTE, 65
8X Zooming, 70
About Phone, 127
About the User Guide, 1
Access Gmail, 58
Accessibility, 119
Accounts & Sync, 118
Activate This Device, 125
Activate Your Phone, 11
Add a Contact, 47
Add a VPN Connection, 98
Add an Email Account (POP3 or IMAP), 60
Add and Remove Widgets on the Home Screen,
34
Additional Clock Features, 87
Airplane Mode, 100
Answer Phone Calls, 37
Applications, 14
Apps, 110, 125
Assign Pictures, 72
Auto-Rotate Screen, 116
Back Up Contacts, 50
Back Up Your Downloaded Music Files, 82
Backup & Reset, 126
Basics, 13
Battery & Power Saving, 124
Battery Capacity, 6
Battery Use, 6
Bluetooth, 94
Bluetooth Information, 94
Bluetooth Settings, 101
Brightness, 116
Browser, 66
Calculator, 88
Calendar, 83
Call Forwarding, 44
Call Settings, 44, 101
Call Using the Phone Dialer, 36
Call Waiting, 43
Caller ID Blocking, 43
Camera and Video Settings, 68
Capture Screenshots, 14
Capture+, 79
Change Calendar Settings, 85
Change Calendar View, 83
Change the Phone's Wallpaper, 34
Change Your Main Greeting via the Voicemail
Menu, 42
Charge the Battery, 6
Check Contacts, 47
Chrome Browser, 66
Clock, 86
Cloud, 119
Complete the Setup Screens, 12
Compose Text Messages, 51
Conference Calling, 43
Configure and Sync Corporate Email Settings,
62
Configure Visual Voicemail Settings, 41
Connect to a Paired Bluetooth Device, 95
Connect to or Disconnect From a VPN, 98
Contacts, 47
Copyright Information, 128
Corporate Email (Outlook), 60
Create a Google Account, 22, 57
Create an Event, 83
Create and Send Email, 61
Create Shortcuts, 33
Customize Applications Icons on the Home
Screen, 35
Customize the Home Screen, 32
Data Connection Status and Indicators, 65
Data Services General Information (4G LTE and
3G Networks), 64
Date & time, 124
Default Message App, 126
Delete a Contact, 48
Disconnect Wi-Fi, 92
Display, 111
Display and Synchronize Calendars, 85
Do Not Disturb, 109
Dual Feature, 70
Dual Play, 74
Dual Window, 80, 123
Edit a Contact, 47
Edit or Delete an Event, 84
Email, 60
Enable the Bluetooth Feature, 94
Index 162
Enjoy Content from Nearby Devices, 97
Enter Text, 18
Extended Home Screens, 29
Find and Install an Application, 24
Folders, 86
Font Size, 116
Font Type, 116
Format microSD Card, 6
Gallery Options, 71
General Settings, 117
Gesture Shot, 69
Gesture View, 70
Gmail, 57
Google, 122
Google Account, 22
Google Hangouts, 76
Google Maps, 75
Google Play Music, 80
Google Play Store, 23
Handling the microSIM Card, 3
HD™ Voice, 36
Home Screen, 111
Home Screen and Applications List, 13
Home Screen Basics, 28
Home Screen Layout, 28
Home Touch Buttons, 115
Import and Back Up Contacts, 49
Import Contacts, 49
Import Contacts from a microSD Card or USB
Storage, 49
In-Call Screen Layout and Operations, 37
Insert microSD Card, 5
Insert microSIM Card, 4
Language & Keyboard, 118
LG Health, 77
Live Zoom, 74
Location, 118
Lock and Unlock Your Screen, 25
Lock Screen, 110, 113
Manage Your Account, 129
Managing Message Conversations, 53
Manual Mode on the Viewfinder, 69
Memories View, 72
Memory, 124
Menu Operations, 13
Merge and Separate Contacts, 49
microSD Card, 4
microSIM Card, 3
Mobile Data Settings, 101
More Display Settings, 117
More Networks Settings, 106
More Settings, 106
More Sound Settings, 110
Multi-point Auto-focus, 69
Music, 80
Music Player, 80
Navigation, 75
Notification LED, 110
Notification Panel, 32
Open Email, 61
Optional Services, 39
Pair Bluetooth Devices, 95
Phone and Web Search Using Text Entry, 21
Phone and Web Search Using Voice Command,
22
Phone Keyboard, 20
Phone Layout, 2
Phone Number, 17
Phone Settings Menu, 13
Place and Answer Calls, 36
Place Calls from Contacts/Call History, 38
Portrait and Landscape Screen Orientation, 14
Prepare Your Phone for VPN Connection, 98
QSlide, 77
QuickCircle Case, 123
QuickRemote, 78
QWERTY Keyboard, 19
Read and Reply to Gmail Messages, 59
Read and Reply to Text Messages, 52
Receive Data via Bluetooth, 97
Record Videos, 68
Reinstall an Application, 24
Remove microSD Card, 6
Reply to or Delete an Email Message, 62
Respond to an Event Reminder, 84
Review Visual Voicemail, 40
Ringtone, 108
Ringtone ID, 108
Roaming Settings, 101
Save and Resume a Draft Message, 53
Scout, 75
Screen Timeout, 117
Search Your Phone and the Web, 21
Security, 122
Select Options and Navigate Screens, 13
Send a Gmail Message, 58
Send a Multimedia Message (MMS), 52
Send Information Using Bluetooth, 96
Index 163
Set an Event Reminder, 84
Set Up Secure Credential Storage, 98
Set Up Visual Voicemail, 40
Share & Connect, 103
Sharing Contacts, 48
Shortcut Key, 121
Sign in to Your Google Account, 57
Sign into Your Google Account, 23
Smart Cleaning, 124
Smart Settings, 123
SmartShare, 97
Sound Profile, 107
Sound Settings, 107
Sound with Vibration, 109
Sprint Account Information and Help, 129
Sprint Account Passwords, 129
Sprint Support Services, 130
Sprint Zone, 77
Status Bar, 29
Storage, 124
System Updates, 125
Take Pictures, 67
Take Pictures and Record Videos, 67
Tethering, 94
Tethering Settings, 105
Text and Multimedia Message Options, 55
Text and Multimedia Messaging, 51
Timeline View, 72
Tips for Editing Text, 20
Transfer Files Between Your Phone and a
Computer, 90
Turn Wi-Fi On and Connect to a Wireless
Network, 91
Turn Your Phone On and Off, 7
UICC Unlock, 27
Unlock Your Screen Using the Knock Code
Feature, 25
Unmount the microSD Card, 5
Update Firmware, 27
Update LG Software, 27
Update PRL, 26
Update Profile, 26
Update Your Phone, 26
Use the Touchscreen, 8
Using Clip Tray, 22
Vibrate Type, 109
Vibration Strength, 109
Video Options, 73
View Event Details, 83
View Your Pictures, 71
Virtual Private Networks (VPN), 98
Visual Voicemail, 39
Visual Voicemail Options, 41
Voicemail Setup, 39
Volume, 107
Wi-Fi, 91, 100
Wi-Fi Calling, 100
Wi-Fi Direct, 92
Wi-Fi Hotspot, 93
Wi-Fi Settings, 92
Wireless Networks Settings, 100
Your User Name, 65