LG Electronics USA NT-13Z980 Notebook Computer User Manual Part 1

LG Electronics USA Notebook Computer Part 1

Contents

User Manual-Part 1

Model Name : 14Z98013Z980
2Instruction / Safety InformationInstruction / Safety InformationUsing LG Easy Guide, LG TroubleShootingLG Electronics Inc. provides LG Easy Guide (User's Guide) and LG TroubleShooting (TroubleShootingGuide) to users for their easy and convenient use of the product.•Press [], select [LG Software], and run [LG Easy Guide] or [LG TroubleShooting].ENGLISH
Instruction / Safety Information 3Information/Precautions Before UsingBefore reading LG Easy Guide, first check the following information.•This LG Easy Guide has been written for the Windows 10 operating system.•The screen and menu configurations may differ from this manual depending on the status of theWindows and software update.•Representative images are used in LG Easy Guide. Product purchased may differ in appearance andcolor.•LG Easy Guide includes instruction about optional products. There may be information aboutproducts you did not purchase.•The contents of LG Easy Guide are subject to change without prior notice.•Use, duplication, or reproduction of any part of LG Easy Guide without prior permission from LGElectronics Inc. is strictly prohibited.•LG Electronics Inc. does not provide warranty for data loss. In order to minimize damage from dataloss, please make backup copies of important data.•The optical disk drive (DVD, CD-ROM, etc.) is optional and may not be provided upon purchasing theproduct.•Manufacturers and installers cannot provide services related to human safety as this wireless devicemay cause radio interference.•WARNING: This product contains chemicals known to the State of California to cause cancer andbirth defects or other reproductive harm.Wash hands after handling.Safety Precaution NotationsThe below symbols are to inform you of dangers and safety concerns that you must be aware of. Readthe symbol-indicated instructions with caution to avoid any possible mishap.WARNINGAppears in the case of noncompliance with the instruction that may cause serious physicaldamage or fatal injuries.CAUTIONAppears in the case of noncompliance with the instruction that may cause minor damage to thebody or the machine.ENGLISH
4Instruction / Safety InformationText NotationsThe symbols below are used to display information required to use the product. Familiarize yourselfwith the instructions marked by the symbols to ensure proper operation of the product.TIPIndicates that the following information is added to help the user utilize the machine moreconveniently.OPTIONThe Option symbol indicates that the concerned device is not included in the product packageand thus has to be purchased separately, or the device may not be applied to the user's machinedepending on model type.Manufacturer and CopyrightMicrosoft™, MS™, WinPE™, and Windows®are the registered trademarks of Microsoft Corporation™.USB Type-C™and USB-C™are the trademarks of USB Implementers Forum.Thunderbolt™is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.Manufacturer and Copyright represent the logo and trademark of the manufacturer, and bear norelationship to the functions supported by the product.LG logo is a registered trademark of LG Electronics, inc.SD Logo is a trademark of SD-3C, LLC.xD™logo is a registered trademark of FUJIFILM™Co., ltd.For DTS patents, see http://patents.dts.com. Manufactured under license from DTSLicensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS-HD, Play-Fi,Headphone:X, DTS:X, the DTS Headphone:X logo, and the DTS:X logo are registeredtrademarks or trademarks of DTS, Inc. in the United States and/or other countries. ⓒDTS, Inc. All Rights Reserved.The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logoare trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in theUnited States and other countries.The SuperSpeed USB Trident logo is a registered trademark of USB ImplementersForum, Inc.ENGLISH
Instruction / Safety Information 5LG Easy Guide may contain undetectable errors despite our dedicated efforts to provide users withreliable information. We ask for your understanding.The illustrated figures in LG Easy Guide may differ in appearance with the actual products.Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited.LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, withoutprior notice.Copyright (C) 2017 LG Electronics Inc. Digitalmate Co., LTDCountry of Origin ChinaManufacturer LG Electronics Inc.Open Source Software Notice InformationTo obtain the source code under GPL, LGPL, MPL, and other open source licenses, that iscontained in this product, please visit http://opensource.lge.com.In addition to the source code, all referred license terms, warranty disclaimers and copyrightnotices are available for download.LG Electronics will also provide open source code to you on CD-ROM for a charge covering thecost of performing such distribution (such as the cost of media, shipping, and handling) uponemail request to opensource@lge.com.This offer is valid for a period of three years after our last shipment of this product. This offer isvalid to anyone in receipt of this information.System Protection FeatureIf the system becomes too hot, the system protection feature automatically stops recharging andswitches the power mode to Hibernate or Off.The PC system has to cool down before it can be reactivated.Information on Hard Drive / Memory CapacityInformation on Hard Drive (HDD, SSD, eMMC) CapacityThe hard drive capacity shown by Windows is lower than that stated by the hard drive manufacturerdue to a difference in calculation.Manufacturer Hard drive manufacturers use a decimal definition of 1 KB = 1,000 Bytes.100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,000 Bytes = 100GBWindows Windows use the binary definition of 1 KB = 1,024 Bytes.100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,024 Bytes =97.6 GBENGLISH
6Instruction / Safety InformationRAM CapacityRAM capacity shown by Windows may be lower than the actual capacity because the PC uses sharedmemory for BIOS and the integrated graphics card.Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less.If the PC has integrated graphics card, 1,024 MB RAM may be reported as 1,022 MB or less than1,000 MB.Adjusting Volume (headset and speakers)Check the volume before listening to music.CAUTION•Before using the headset, check if the volume is too high.•Do not use the headset too long.ENGLISH
Instruction / Safety Information 7Important Safety PrecautionsPlease use the machine in the proper environment to extend the machine's lifespan. Use the machinein a safe and stable place.The warranty does not cover any damage resulting from reckless use or use in undesirableenvironments.ENGLISH
8Instruction / Safety InformationProduct Installation/Usage PrecautionsCAUTIONPlace the machine in a safe place so it does not fall.•If dropped, the machine may be damaged or cause an injury.Use the product in a clean, dust-free environment.•Otherwise, the system may not function properly.Do not place any objects within 6 inches of the PC.•Lack of ventilation may overheat the PC from inside and put users at risk ofburn injuries.Do not store or use the PC near a magnetic object (i.e. a bag with amagnetic object, a diary, a wallet, a memo board, high-powered speakers, abracelet, or etc.).•Otherwise, the storage device (HDD, SSD, eMMC) and the system may bedamaged, and the system may fail to operate properly.Do not use the PC on a bag with magnetic objects attached to it.•Otherwise, the storage device and the system may be damaged, and thesystem may fail to operate properly.Operate the product where there is no electromagnetic interference.•Keep a proper distance between the PC and electronic appliances such asradios or speakers that generate strong magnetic fields.•Otherwise, data may be lost from the storage device (HDD, SSD, eMMC) orthe LCD color may be damaged.Do not connect a key-phone line to a wired LAN port.•A fire may occur or the product may get damaged.If the LCD screen is damaged, do not touch LCD with your hands.•Contact the service center as it may cause an injury.Do not leave any objects such as a pen between the keypad and the LCD.•You might break the LCD by unwittingly closing it with a foreign objectremaining on the pad.Do not press or scratch the LCD with a sharp object.•It may cause impairment.ENGLISH
Instruction / Safety Information 9Ensure the power is off before shutting the LCD.•The product may catch fire, be broken or deformed due to temperature rise.Do not impose excessive force on the LCD screen or drop it.•You may break the LCD glass panel.Do not forcibly open the LCD screen with one hand.•External impact may be inflicted on the machine.To clean the LCD screen, use designated agents and soft cloth and rub thescreen in one direction.•Too much force may damage the LCD screen.When handling PC parts, follow the instructions in the manual.•Otherwise, the product may get damaged.Install a vaccine program on your PC and do not download illegal programsnor access any corruptive web site such as those pushing pornographiccontents.•The system may be infected and impaired.Do not insert devices other than designated ones in the ports.•Otherwise, the product may get damaged.Do not press the eject button while the optical disk drive (CD/DVD/Blu-ray)is running.•An error may occur or the disc may be ejected, causing injury.Do not use a damaged optical disc (CD/DVD/Blu-ray).•Otherwise, the product may get damaged or cause physical injury.Avoid using a wireless LAN connection within the 16 foot radius of amicrowave or plasma lamp. If you have to use wireless LAN and a plasmabulb within the range, do so between channels 11 and 13.•The transmission rate may drop even if the connection is made.ENGLISH
10 Instruction / Safety InformationTurn off the PC if you are not going to use it for an extended period of time.•It may overheat the battery.Make sure that the memory cover is securely closed before turning on thePC.•Do not use the machine when the memory cover is open. It may damage themachine.Please use parts certified by LG Electronics, Inc.•Otherwise, a fire or product damage may occur.If there is a problem with peripheral devices, contact the devicemanufacturer.•The product may get damaged.Handle devices and parts of the machine with care.•The product may get damaged.Do not drop any part or device of the machine while disassembling it.•If dropped, it may be damaged and cause an injury.ENGLISH
Instruction / Safety Information 11WARNINGDispose of the desiccating agent and plastic wrap properly.•The desiccating agent and plastic wrap may cause suffocation.Do not use the machine in damp places like a laundry room or bathroom.•Moisture may cause a glitch or electric shock.•Please use the machine within the appropriate temperature range (50 °F to95 °F) and humidity range (20% RH to 80% RH).Clean the PC with a proper agent and dry it completely before using it again.•If the PC is wet while used, an electric shock or fire may occur.When lightning flashes in your area, disconnect the power, wired LAN andother connections.•An electric shock or fire may occur.Do not leave a cup or other containers filled with watery substance near thePC.•In the case that liquid goes inside the PC, a fire or electric shock may occur.If you have dropped or damaged the PC, disconnect the power and contactthe local service center for a safety check.•If a damaged PC is used continuously, an electric shock or fire may occur.Do not put a lit candle or live cigarette on the PC.•A fire may occur.If you detect or smell smoke from the PC, stop use immediately anddisconnect the power source before contacting your local service center.•A fire may occur.As the AC adapter can be hot, do not touch it with bare skin while using it.•Extended period of exposure may cause burn.The bottom of the PC gets hot when the system is in operation. Do nottouch or put it on your lap.•Extended period of exposure may cause burn.Do not play PC games excessively.•Playing a PC game for an extended period of time may cause a mentaldisorder. It may also inflict physical impairments on the elderly and children.ENGLISH
12 Instruction / Safety InformationDo not put your finger or an object into PC ports.•An injury or electric shock may occur.Ask one of our engineers to run a safety check after your computer has beenrepaired.•Otherwise, an electric shock or fire may occur.For minors, we recommend a program that blocks access to illegal orpornographic web sites.•Minors' exposure to adult-only contents may inflict psychological instability oreven trauma. Take extra precaution for your children if the whole family isusing this machine.Keep the machine away from heat-emitting devices such as a heater.•The product may get deformed or catch on fire.Prevent children from thrusting their finger into the optical disk drive (CD/DVD/Blu-ray) tray.•The finger may be stuck in the tray and injured.Do not block the ventilation hole with any object.•Otherwise, an electric shock may occur.When upgrading your PC, turn off the power and disconnect the powercable, battery, and LAN.•There is a risk of electric shock or fire and the product may be damaged.When you upgrade the PC, ensure that children will not swallow any partsincluding bolts.•If a child swallows a nut, he or she may suffocate.•In that case, seek emergency help immediately.Do not disassemble or modify the machine arbitrarily.•There is a risk of electric shock and the product may be no longer covered bythe warranty.ENGLISH
Instruction / Safety Information 13If you dissemble the PC, connect the power after reassembly is done.•There is a risk of electric shock or product damage, if you touch thedisassembled PC.Do not put in metal items such as coins, hair pin or other irons orinflammables such as paper or matches. Especially, ensure that children willnot do so.•There is a risk of product damage, fire, or electric shock.•If any foreign substance gets in the product, unplug the product and contactthe local service center.Product Storage/Transportation PrecautionsCAUTIONBefore carrying the machine, turn off the power and disconnect all thecables.•Otherwise, you may trip over the wire, damaging the PC and sustaining aninjury.Do not carry the machine with the LCD open.•Otherwise, the product may get damaged.Protect the machine from any shock while carrying it.•System damage or an injury may result.Carry the product in a bag designed for it.•Carrying it in another type of bag may result in product damage.Do not put any heavy object on the PC.•There is the risk of malfunction. If the object were to fall, it may cause aninjury or damage the machine.ENGLISH
14 Instruction / Safety InformationWARNINGDuring air travel, follow the directions of flight attendants.•Using the PC during flight may cause an aircraft accident.When leaving the machine in a car, avoid exposure to direct sunlight.•The product may get deformed or catch on fire due to a temperature rise.Do not put any heavy object on the power cable and AC adapter, and avoiddamage from impacts.•A malfunction or fire may occur.Do not leave the powered-on PC in a space without enough ventilation (i.e.bags) for an extended or repeated time.•The battery may overheat and cause a fire.ENGLISH
Instruction / Safety Information 15Battery and AC Adapter PrecautionsWARNINGWhen the PC is not used for an extended period of time, keep the batterylevel at about 50%.•Do not leave the product with discharged battery for an extended period oftime. It may damage the battery.Charge the battery only with the provided instrument.•Otherwise, the battery may be damaged presenting a risk of fire.Do not throw or disassemble the battery.•The resulting damage may cause an injury, explosion, or fire.Use batteries certified and acknowledged by LG Electronics Inc.•Otherwise, an explosion or fire may occur.Prevent the battery from being in contact with any metallic object like a carignition key or a paper clip.•Otherwise, this may cause damage to the battery, a fire or burn due tooverheat in the battery.Keep the battery away from heat.•Otherwise, an explosion or fire may occur.Do not short-circuit the battery.•Otherwise, it may explode.Do not dispose of a spent or backup (standby) battery arbitrarily.•It may explode or cause a fire.•Disposal methods may differ by country and region. Dispose of spent batteriesin accordance with the laws and safety rules of the country and region youreside in.ENGLISH
16 Instruction / Safety InformationIf you find leakage or smell bad odor from the battery, remove the batteryand contact the local service center.•It may explode or cause a fire.Do not store in places with temperatures above 140 °F and high humidity (incars or saunas).•It may explode or cause a fire.Keep the battery out of the reach of children or pets.•If damaged, it may cause an injury.Keep the battery from being pierced by a sharp object or chewed by pets.•It may explode or cause a fire.Do not put the battery in water.•Otherwise, the battery may be damaged or explode.Do not use the PC on top of carpet, blanket or bed. Also, do not put theadapter under the blanket.•This may cause a malfunction, fire or burn due to overheat in the PC andadapter.Read the battery usage precautions carefully before use.•Keep the battery at room temperature. LG Easy GuideRefer to the Tip. Using aBattery in the installation guide to store the battery properly.Connect the power plug properly by pushing it to the end.•If a contact failure occurs, it may cause product damage or fire.ENGLISH
Instruction / Safety Information 17Do not bend the power cable for AC adapter too much or get stamped by asharp object.•The wires inside the cable may break and cause electric shock or fire.Do not use loose plugs or damaged power cords.•An electric shock or fire may occur.Do not touch the power cord with your hands wet.•Otherwise, an electric shock may occur.Pull the plug, not the cord, to disconnect the AC adapter and power jack.•Otherwise, a fire or product damage may occur.Operate the product at the proper voltage.•Excessive voltage may result in damage on the product, electric shock or fire.Use power outlets with an earth pin installed and proper supply of ratedelectricity.•An electric leakage may cause an electric shock or fire.•The shape of the power cord and outlet may differ by country and region.In the case of strange noise from the cord or plug, disconnect the powercord from the outlet immediately and contact the service center.•A fire or electric shock may occur.Use the power supply/adapter provided with the product and neverdisassemble the product.•Using a different product or disassembling it may cause an electric shock orfire.Always keep the AC adapter and power outlet clean.•A fire may occur.Keep children and pets from damaging the power cord.•It may cause a fire or an electric shock.ENGLISH
18 Instruction / Safety InformationDisconnect the PC completely before cleaning it.•Otherwise, an electric shock or impairment may occur.If the power/AC adapter or the product is soaked, disconnect the battery,power/AC adapter, and all other lines before contacting the local servicecenter.•An electric shock or fire may occur.Ensure that the battery pack is locked to the machine after installation.•Otherwise, the battery may be damaged.ENGLISH
Instruction / Safety Information 19Other Safety PrecautionsCAUTIONHandle the machine with care to prevent loss of data from the storagedevice (HDD, SSD, eMMC).•Since the storage device is fragile, you need to back up your important datafrequently.•The manufacturer is not responsible for any storage device data loss caused bya user's mistake.Damage to the storage device (HDD, SSD, eMMC) and data loss may occurwhen:•External shocks are inflicted on the machine while disassembling or installing it.•The machine is reset (i.e. restarted) or turned on again after a power outagewhile the storage device is operating.•The PC is infected with a virus, tainting the data irrecoverably.•Abrupt turning-off of the PC can damage the PC.•If the product is moved, shaken or exposed to external shock while the storagedevice is running, file damage or bad sectors may occur.To minimize data loss resulting from storage device damage (HDD, SSD,eMMC), frequently back up important data.•The manufacturer is not responsible for any data loss.We do not refund or replace a product that malfunctions due to theinstallation or use of an operating system other than the one provided by LGElectronics Inc.•Some software applications may not work properly in other operating systems.Such malfunctions are not covered by the warranty.ENGLISH
20 Instruction / Safety InformationENERGY STAR®ENERGY STAR®ENERGY STAR®Specifications•LG Electronics participates in ENERGY STAR®and the energy efficiency of thisproduct complies with the specifications of ENERGY STAR®.•ENERGY STAR®is a set of regulations that encourages manufacturers ofelectronic devices to create more energy efficient products.•The energy consumption of this product was decreased along with the cost. Also,it helps preserve natural resources.•This PC includes a function that lets it turn into (Sleep) mode when not used forup to 30 minutes.•To leave the sleep mode, click a mouse button or press any key on the keyboard.ENGLISH
Instruction / Safety Information 21Regulatory NoticesENGLISH
22 Instruction / Safety InformationENGLISH
Instruction / Safety Information 23ENGLISH
24 Instruction / Safety InformationENGLISH
Instruction / Safety Information 25ENGLISH
26 Instruction / Safety InformationENGLISH
Instruction / Safety Information 27ENGLISH
28 Instruction / Safety InformationENGLISH
Instruction / Safety Information 29ENGLISH
30 Instruction / Safety InformationENGLISH
Instruction / Safety Information 31ENGLISH
32 Instruction / Safety InformationENGLISH
Instruction / Safety Information 33ENGLISH
34 Instruction / Safety InformationENGLISH
Instruction / Safety Information 35ENGLISH
36 Instruction / Safety InformationENGLISH
Instruction / Safety Information 37ENGLISH
38 Instruction / Safety InformationENGLISH
Instruction / Safety Information 39ENGLISH
40 Instruction / Safety InformationENGLISH
Instruction / Safety Information 41ENGLISH
42 Instruction / Safety InformationENGLISH
Instruction / Safety Information 43ENGLISH
44 Instruction / Safety InformationENGLISH
Instruction / Safety Information 45ENGLISH
46 Instruction / Safety InformationENGLISH
Instruction / Safety Information 47ENGLISH
48 Instruction / Safety InformationENGLISH
Instruction / Safety Information 49ENGLISH
50 Instruction / Safety InformationENGLISH
Instruction / Safety Information 51ENGLISH
52 Instruction / Safety InformationENGLISH
Instruction / Safety Information 53Product SpecificationsPC SpecificationsDisplay 14 inch IPS LCD or Touch LCDThe display resolution may differ by model.CPU Intel®Core™i7 / i5 / i3 or Intel®Pentium®processorThe CPU differs depending on model type and cannot be replaced by the user.GPU Intel®UHD Graphics 620 or Intel®HD Graphics 620 or Intel®HD Graphics 610The GPU differs depending on model type and cannot be replaced by the user.When processing large graphic data, it utilizes dynamically allocated systemmemory. The size of the allocated memory depends on the system memory size.SystemMemoryDDR4 SODIMMThe maximum capacity of the main board is 16 GB.Memory of 3 GB or more is supported only in a 64-bit O/S.Memory size may differ depending on the model. The user must not arbitrarilyreplace the memory.Storage Device M.2 SSD (2280)SSD capacity may differ depending on the model.Bluetooth Bluetooth 4.1If you connect to Bluetooth device and wireless LAN at the same time, the systemmay become slow.In order to use Bluetooth 4.1, the device you want to connect to should supportBluetooth 4.1.Wireless LAN Intel®8265D2WManufacturers and installers cannot provide services related to human safetyas this wireless device may cause radio interference.Webcam HD WebcamLAN 10/100 Megabit or GigabitTo use a wired LAN, you need to have a LAN adapter installed separately.The performance of the provided adapter depends on the model.ProductWeightApprox. 2.16 lbs (based on a large-capacity battery)The weight may differ depending on the model.The product dimensions and specifications differ by model type and cannot be replaced by theuser.ENGLISH
54 Instruction / Safety InformationPower Supply and EnvironmentsAC Adapter (Free Voltage) Power Capacity: 48 W / 65 WInput: AC 100 V to 240 V, 1.5 A to 1.6 A 50 / 60 HzOutput: DC 19 V, 2.53 A (48 W) or 19 V, 3.42 A (65 W)Battery Lithium Ion batteryCharging Hours: 3.0 hoursCharging hours may be longer if the battery is not used for a longtime or the system is on.When temperature is outside the operating temperaturespecification, the battery may not be charged or charging hoursmay be longer.Operating temperature may be different from the actual roomtemperature.Operating and StorageConditionsOperating Temperature: 50 °F to 95 °FOperating Humidity: 20 % RH to 80 % RHStorage Temperature: 23 °F to 104 °FStorage Humidity: 5 % RH to 90 % RHPower ConsumptionPower consumption during sleep, operation, standby, and manual off modes may differ dependingon the product specifications and the adapter type. Even when the system is turned off, itconsumes a minute amount of power, if supplied.To cut off the power supply completely, disconnect the power cord from the power outlet.ENGLISH
Using Windows 10 55Using Windows 10Start MenuA New Start MenuThe Start menu in Windows 10 has been changed so you can use Windows quickly and easily.Press the [ ] button in the lower-left corner of the screen to display the Start menu.TIPPress the [ ] key or [Ctrl] + [Esc] to display the Start menu.ENGLISH
56 Using Windows 101Expand: Displays the names of all menu items.2User Account: Displays the current user's information.You can use functions such as ChangeAccount Settings, Lock or Logout.3Settings: You can set up the system including the network settings.4Power: Sleep, System Shutdown, and Restart menus are available.5App List: Displays the app list.6App Tile: Apps added to the Start menu are displayed in tile format.7Start Button: Opens or closes the Start menu.8Windows Search: Searches for the text entered by the user in My Items (system) or the Internet.9Add/Toggle Desktops: You can add and use multiple desktops.10 Action Center: You can view the system-related notification messages and change PC settings.TIP•Press [ ] + [X], and then the [ ] button pop-up menu appears. You can use thepop-up menu to easily access the shortcuts such as Windows Explorer, Search, SystemShutdown, and Desktop.ENGLISH
Using Windows 10 57Desktop Apps and Windows AppsThe Desktop apps remain unchanged from the previous Windows apps, but Windows apps have beenchanged to include various functions.The Windows apps provide easy-to-use menus according to the window size and a variety ofconvenient functions such as Update and Alarm.ENGLISH
58 Using Windows 10Using AppsRunning and Exiting AppsRun apps that were not added to the Start menu or apps that were installed on the system using thefollowing method:1Press the [] button and select and run the app you want from the app list.TIPPress the [ ] key or [Ctrl] + [Esc] to display the Start menu.2To exit an app, press the [ ] button on the top of the app screen.Deleting AppsYou can delete apps from the Start menu tiles or the app list.TIPThe basic Windows apps that are required may not be deleted.ENGLISH
Using Windows 10 591Click the [] button to display the Start menu.TIPPress the [ ] key or [Ctrl] + [Esc] to display the Start menu.ENGLISH
60 Using Windows 102Go to the Start menu app tiles or the app list and right-click the app you wish to delete.ENGLISH

Navigation menu