LG LFXS28596S REF_NA_MFL68680491_EN User Manual Owner's REF NA MFL68680491 02 PRINT ENG 18.4.21;

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User Manual: LG LFXS28596S Owner's Manual Most comprehensive of product setup and usage. (English)

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Page Count: 71

FRANÇAIS

ENGLISH ESPAÑOL

OWNER'S MANUAL

FRENCH DOOR

REFRIGERATOR

Read this owner's manual thoroughly before operating the appliance

and keep it handy for reference at all times.

LFXS28596*/LFXS26973*

www.lg.com

MFL68680491

Rev.02_042018

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 SAFETY INSTRUCTIONS

4 IMPORTANT SAFETY INSTRUCTIONS

9 PRODUCT SPECIFICATIONS

10 PRODUCT OVERVIEW

10 Exterior

11 Interior

13 INSTALLATION

13 Installation Overview

14 Unpacking the Refrigerator

14 Choosing the Proper Location

16 Removing/Assembling Handles

17 Removing/Assembling the Doors and Drawers

23 Connecting the Water Line

26 Leveling and Door Alignment

27 Turning on the Power

28 OPERATION

28 Before Use

29 Control Panel

31 Ice and Water Dispenser

32 Ice Compartment

34 Automatic Icemaker

36 Storing Food

39 Humidity Controlled Crispers (On Some Models)

40 Glide‘N’Serve

40 Durabase®

40 Detaching/Assembling the Storage Bins

41 InstaView Door-in-Door (On Some Models)

42 InstaView Function

43 Adjusting the Refrigerator Shelves

44 SMART FUNCTIONS

44 LG SmartThinQ Application

47 Smart Grid Function

48 Smart Diagnosis™ Function

49 MAINTENANCE

49 Cleaning

50 Replacing the Fresh Air Filter

50 Replacing the Water Filter

55 TROUBLESHOOTING

55 FAQs: Frequently Asked Questions

56 Before Calling for Service

64 LIMITED WARRANTY

64 FOR USA

67 FOR CANADA

3PRODUCT FEATURES

PRODUCT FEATURES

Depending on the model, some of the following functions may not be available.

HUMIDITY CONTROLLED CRISPERS

The Humidity Controlled Crispers are designed to help keep fruits and vegetables fresh and crisp. Control the

amount of humidity in the crispers by adjusting the settings between Fruit (Low) and Vegetables (High).

GLIDE‘N’SERVE

The Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment

colder than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.

AUTO-CLOSING HINGE

The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes

automatically when it is open at an angle less than 30°.)

ICE PLUS

Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour

period.

ENGLISH

4SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others.

All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell

you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, re, death, electric shock, scalding or injury

to persons when using this product, follow basic precautions, including the

following:

California Proposition 65

•This product contains chemicals known to the State of California to cause cancer and birth defects or other

reproductive harm. Wash hands after handling. (USA only)

INSTALLATION

•To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the

use of long-sleeved gloves and safety glasses.

•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged cord or plug.

•Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60

Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong

wall outlet.

•Do not use an outlet that can be turned off with a switch. Do not use an extension cord.

•The appliance must be positioned for easy access to a power source.

•When moving the refrigerator, be careful not to roll over or damage the power cord.

•Contact an authorized service center when installing or relocating the refrigerator.

•Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

5SAFETY INSTRUCTIONS

•Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

•Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.

•Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as

stoves or heaters.

•Do not bend or pinch the power cord excessively or place heavy objects on it.

OPERATION

•This product is not to be used for special purposes such as the storage of medicine or test materials or for

use on ships, etc.

•DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the

refrigerator. They could damage the refrigerator and seriously injure themselves.

•Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

•Children should be supervised to ensure that they do not play with the refrigerator.

•Keep ngers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be

careful closing doors when children are nearby.

•Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so

may cause frostbite.

•Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.

•Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

•Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector

end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced

by qualied service personnel.

•Do not operate the refrigerator or touch the power cord with wet hands.

•Do not modify or extend the power cord.

•Do not use an uncertied power outlet. Do not plug appliance into a damaged wall outlet.

•Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result

in personal injury or electric shock.

•In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an

authorized service center before resuming use. Do not touch the refrigerator or power cord of the

refrigerator.

•Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,

odor, or smoke coming from the appliance.

•Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

•Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the

manufacturer.

•Do not put animals inside the appliance.

•Do not place heavy or fragile objects, liquid lled containers, combustible substances, or ammable objects

(such as candles and lamps) on the appliance.

•Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice

cubes. DO NOT place ngers in the automatic icemaker when the refrigerator is plugged in.

•When dispensing ice from the dispenser, do not use a fragile container.

•This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible for their safety.

•If connected to a circuit protected by fuses, use time delay fuse.

ENGLISH

6SAFETY INSTRUCTIONS

MAINTENANCE

•Do not use a hair dryer to dry the inside of the refrigerator.

•Do not light a candle to remove odors in the refrigerator.

•In the event of a refrigerant leak, move ammable objects away from the refrigerator. Ensure the area is

adequately ventilated and contact an authorized service center.

•Keep ammable materials and vapors, such as gasoline, away from the refrigerator.

•This appliance is intended to be used in household and similar applications such as staff kitchen areas

in shops, ofces and other working environments; farm houses and by clients in hotels, motels and other

residential type environments; bed and breakfast type environments; catering and similar non-retail

applications.

•This appliance can be used by children aged from 8 years and above and persons with reduced physical,

sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or

instruction concerning use of the appliance in a safe way and understand the hazards involved. Children

shall not play with the appliance. Cleaning and user maintenance shall not be made by children without

supervision.

•Unplug the power plug before cleaning or repairing the refrigerator.

•The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed

by a qualied technician.

•Unplug the power plug immediately in the event of a blackout or thunderstorm.

•Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

•Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,

break the container and cause injury.

•Do not store, disassemble or repair the appliance yourself or allow unqualied personnel to do so.

•If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or

a similar qualied person in order to avoid a hazard.

•Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.

•Do not use or place ammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator or

store them inside the refrigerator. Do not place the refrigerator in the vicinity of ammable gas.

DISPOSAL

•Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When

disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the

shelves in place so that children may not easily climb inside.

•If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualied servicer.

If you release the refrigerant, you may be ned or imprisoned in accordance with the relevant environmental

law.

7SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS

•Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

a qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded.

Do not modify the plug provided with the appliance; if it will not t the outlet, have a proper outlet installed by

a qualied electrician.

•Have a qualied electrician check the wall outlet and wiring for proper grounding.

•Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out

from the outlet. Failure to do so may damage the power cord, resulting in a risk of re and electric shock.

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage

to the product or property when using this product, follow basic precautions,

including the following:

INSTALLATION

•Do not install the refrigerator where there may be a danger of the unit falling.

•The refrigerator must be properly installed in accordance with the Installation Instructions.

OPERATION

MAINTENANCE

•Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

•Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do

not use a wet or damp cloth when cleaning the plug.

•Do not spray water directly on the inside or outside of the refrigerator.

•Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to

sudden temperature changes.

SAVE THESE INSTRUCTIONS

•Do not use aerosols near the refrigerator.

•This appliance is intended to be used only in domestic and similar applications.

•Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked

or broken.

•Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal

injury if items are removed with excessive force.

•Do not overfill the appliance with food. Doing so may cause personal injury or property damage.

•Do not hang on to or place heavy objects on the refrigerator’s dispenser.

•Do not strike or apply excessive force to any glass surface. It may break.

ENGLISH

8SAFETY INSTRUCTIONS

WARNING

•Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

•Do not use mechanical devices or other means to accelerate the defrosting process, other than those

recommended by the manufacturer.

•Do not damage the refrigerant circuit.

•Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of

the type recommended by the manufacturer.

•The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. When

disposing, please consult with service agent or a similarly qualified person.

This appliance contains a small amount of isobutane refrigerant (R600a), a natural gas with high

environmental compatibility, but which is also combustible. When transporting and installing the

appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected,

avoid any naked flames or potential sources of ignition and air the room in which the appliance

is standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit

occurs, the size of the room in which the appliance may be sited depends on the amount of

refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of

R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is

shown on the identification plate inside the appliance. Never start up an appliance showing any

signs of damage. If in doubt, consult your dealer.

9PRODUCT SPECIFICATIONS

PRODUCT SPECIFICATIONS

Electrical requirements: 115 V, 60 Hz

Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model LFXS28596*

Description Standard-depth, French door refrigerator, bottom freezer

Net weight 322 lb (146 kg)

Model LFXS26973*

Description Standard-depth, French door refrigerator, bottom freezer

Net weight 291 lb (132 kg)

ENGLISH

10 PRODUCT OVERVIEW

PRODUCT OVERVIEW

The images in this guide may be different from the actual components and accessories, which are subject to

change by the manufacturer without prior notice for product improvement purposes.

Exterior

Control Panel

Sets the refrigerator and freezer temperatures,

the water lter condition and the dispenser mode.

Filtered Water and Ice Dispenser

Dispenses puried water and ice.

EZ Handle

Easily opens the freezer door.

Handle

Opens and closes the refrigerator door.

Door button (On Some Models)

Opens the Door-in-Door Compartment.

InstaView Door-in-Door (On Some Models)

The InstaView Door-in-Door compartment allows

for easy access to commonly used food items.

LED Light

LED lights up when the freezer door is opened.

Refrigerator

Fresh food compartment

Freezer

Frozen food compartment

11PRODUCT OVERVIEW

Interior

Standard Door: LFXS26973*

InstaView Door-in-Door: LFXS28596*

ENGLISH

12 PRODUCT OVERVIEW

LED interior lamps

Light up the inside of the refrigerator.

Water lter

Puries water.

NOTE

•The lter should be replaced every 6

months. See the Replacing the Water

Filter section in this manual for details.

In-door Icemaker (Refrigerator)

This is where ice is automatically produced and

stored.

Crisper

Helps vegetables and fruit to stay crisp.

Humidity Controlled Crisper (On Some

Models)

Helps vegetables and fruit to stay crisp and

controls humidity.

Fixed Door Bin

Store chilled food or drinks.

Auto-Closing Hinge (On Some Models)

The refrigerator doors and freezer drawers close

automatically when pushed slightly. (The door

only closes automatically when it is open at an

angle of less than 30°.)

Ice Bin

If a large amount of ice is needed, transfer the

ice in the in-door ice bin to an ice storage bin in

the freezer.

Dairy Bin (On Some Models)

Store dairy products.

Door-in-Door Case

A convenient storage area for frequently-used

items that require easy access.

Adjustable Refrigerator Shelf

The refrigerator shelves are adjustable to meet

individual storage needs.

Glide‘N’Serve

Store food items at a different temperature than

the regular refrigerator area.

Automatic Icemaker (Freezer)

Additional icemaker in freezer.

Pullout Drawer

Provides extra storage within the freezer

compartment.

Durabase® and Durabase® Divider

Provide storage for large food items.

13INSTALLATION

INSTALLATION

Installation Overview

Please read the following installation instructions rst after purchasing this product or transporting it to another

location.

Unpacking the

Refrigerator

Choosing the Proper

Location

Disassembling/

Assembling

Connecting the Water

Line

Leveling and Door

Alignment

CAUTION

•Connect to potable water supply only.

•Fill with potable water only.

ENGLISH

14 INSTALLATION

Unpacking the Refrigerator

WARNING

•Use two or more people to move and install the

refrigerator. Failure to do so can result in back

injury or other injury.

•The refrigerator is heavy. Protect the oor when

moving the refrigerator for cleaning or service.

Always pull the refrigerator straight out when

moving it. Do not wiggle or walk the refrigerator

when trying to move it, as oor damage could

occur.

•Keep ammable materials and vapors, such as

gasoline, away from the refrigerator. Failure to

do so can result in re, explosion, or death.

NOTE

•Remove tape and any temporary labels from

your refrigerator before using. Do not remove any

warning labels, the model and serial number label,

or the Tech Sheet that is located under the front of

the refrigerator.

•To remove any remaining tape or glue, rub the area

briskly with your thumb. Tape or glue residue can

also be easily removed by rubbing a small amount

of liquid dish soap over the adhesive with your

ngers. Rinse with warm water and dry.

•Do not use sharp instruments, rubbing alcohol,

ammable uids, or abrasive cleaners to remove

tape or glue. These products can damage the

surface of your refrigerator.

•Reinstall or adjust shelves as needed. Refrigerator

shelves are installed in the shipping position.

Reinstall shelves according to your individual

storage needs.

Choosing the Proper

Location

Water

Water supply must be easily connected for the

automatic icemaker.

NOTE

•The water pressure must be 20 - 120 psi or 138 -

827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is

installed in an area with low water pressure (below

20 psi or 138 kPa or 1.4 kgf/cm2), you can install a

booster pump to compensate for the low pressure.

Electricity

Use an individual, grounded outlet:115 Volts, 60 Hz,

AC, 15 Amps minimum.

WARNING

•Do not overload house wiring and cause a re

hazard by plugging in multiple appliances in the

same outlet with the refrigerator.

•To reduce the risk of electric shock, do not install

the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be

installed and leveled on a solidly constructed oor. If

required, adjust the leveling legs to compensate for

the unevenness of the oor.

NOTE

•Installing on carpeting, soft tile surfaces, a platform

or weakly supported structure is not recommended.

Ambient Temperature

Install this appliance in an area where the

temperature is between 55 °F (13 °C) and 110 °F

(43 °C).

If the temperature around the appliance is too low or

high, cooling ability may be adversely affected.

15INSTALLATION

Dimensions and Clearances

•Check the dimensions of the appliance and the installation path to ensure there is sufcient room to move the

refrigerator through doors or narrow openings.

•If an opening is too narrow to t the refrigerator through, the doors must be removed.

•The installation location chosen for the refrigerator should allow space behind the unit for connections and

airow and space in front to open the doors and drawers.

•Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity

consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at

least 2 inches (50.8 mm) between the back of the refrigerator and the wall.

CDF

- List LFXS28596*

A Depth without handle 33 3/4"

(857 mm)

B Width 35 3/4"

(908 mm)

C Height to Top of Case 68 3/8"

(1737 mm)

D Height to Top of Hinge 69 3/4"

(1772 mm)

E Back Clearance 2"

(50 mm)

F Depth without Door 29 7/8"

(759 mm)

GDepth (Total with Door Open

Front Clearance

Depth With handle

90°)

48 1/2"

(1232 mm)

I24"

(610 mm)

H36 1/4”

(921 mm)

LFXS26973*

32 3/8"

(822 mm)

35 3/4"

(908 mm)

68 3/8"

(1737 mm)

69 3/4"

(1772 mm)

(50 mm)

28 1/2"

(724 mm)

47 1/8"

(1197 mm)

22 5/8"

(575 mm)

34 7/8”

(886 mm)

ENGLISH

16 INSTALLATION

Removing/Assembling

Handles

•When moving the refrigerator through a narrow

opening, removing the doors is preferred.

•The appearance of the handles may vary from what

is shown.

WARNING

When assembling or disassembling the

refrigerator handles:

•Grasp the handle rmly to avoid dropping it.

•Do not swing the handle into nearby people or

animals.

•Make sure that the bracket hole of the handle

ts properly into the stopper bolt of the door.

Assemble the set screws to x the handle into

place.

•Make sure that there is not a gap between the

door and handle after assembling the handle.

Tools Needed

3/32 in. Allen wrench

1/8 in. Allen wrench

1/4 in. Allen wrench

Removing the Refrigerator Handles

1Loosen the set screws (1) with a 3/32 in. Allen

wrench and remove the handle.

2Loosen the mounting fasteners (2) that connect

to the refrigerator door and handle using a 1/4

in. Allen wrench, and remove the mounting

fasteners.

Assembling the Refrigerator Handles

1Assemble the mounting fasteners (1) at both ends

of the handle with a 1/4 in. Allen wrench.

2Place the handle on the door by tting the handle

footprints over the mounting fasteners and

tightening the set screws (2) with a 3/32 in. Allen

wrench.

17INSTALLATION

Removing the Freezer Drawer Handle

1Loosen the set screws (1) located on the lower

side of the handle with a 1/8 in. Allen wrench and

remove the handle.

2Loosen the mounting fasteners (2) with a 1/4

in. Allen wrench, and remove the mounting

fasteners.

Assembling the Freezer Drawer

Handle

1Assemble the mounting fasteners (1) at both ends

of the handle with a 1/4 in. Allen wrench.

2Place the handle on the door by tting the handle

footprints over the mounting fasteners and

tightening the set screws (2) with a 1/8 in. Allen

wrench.

Removing/Assembling the

Doors and Drawers

If the entrance door is too narrow for the refrigerator

to pass through, remove the refrigerator doors and

move the refrigerator sideways through the doorway.

WARNING

•Use two or more people to remove and install

the refrigerator and freezer doors.

•Disconnect the electrical supply to the

refrigerator before installing.

•Do not put hands, feet or other objects into the

air vents or bottom of the refrigerator.

•Be careful when handling the hinge and stopper.

•Remove food and bins before detaching the

doors.

•Do not hold the handle when removing or

replacing the doors as the handle may come off.

Tools Needed

3/32 in. Allen wrench

1/8 in. Allen wrench

1/4 in. Allen wrench

Removing the Left Refrigerator Door

1The water supply is connected to the upper

right part of the rear surface of the refrigerator.

Remove the ring in the joint area. Hold the water

supply connection and gently push the collet to

detach the water supply line as shown.

Collet

NOTE

•Detachment of the water supply line is applicable

only when detaching the left refrigerator door.

ENGLISH

18 INSTALLATION

2Remove the screw (1) from the hinge cover at the

top of the refrigerator. Lift the hook (not visible),

located at the bottom of the front side of the cover

(2) with a at-head screwdriver.

3Remove the cover and pull out the tube (1).

Disconnect all wire harnesses (2). Unscrew the

ground wire (3).

4Rotate the hinge lever counterclockwise (1). Lift

the top hinge (2) free of the hinge lever latch.

)

(2)

Hinge Lever Latch

CAUTION

•When lifting the hinge free of the latch, be careful

that the door does not fall forward.

5Lift the door from the middle hinge pin and

remove the door.

CAUTION

•Place the door, inside facing up, on a

nonscratching surface.

NOTE

Disassembling/Assembling the Water Lines

Collet

Tube

Insert line

Clip (Correct)

Removing the Right Refrigerator

Door

1Remove the top hinge cover screw (1). Lift

the hook (not visible), located at the bottom of

screwdriver.

19INSTALLATION

ENGLISH

2Detach the wire harness (1). Unscrew the ground

wire (3) on the InstaView model only.

3Rotate the hinge lever (1) clockwise. Lift the top

hinge (2) free of the hinge lever latch.

Hinge Lever Latch

CAUTION

•When lifting the hinge free of the latch, be careful

that the door does not fall forward.

4Lift the door from the middle hinge pin and

remove the door.

CAUTION

•Place the door, inside facing up, on a non-

scratching surface.

Assembling the Right Refrigerator

Door

Install the right-side door rst.

1Make sure that the plastic sleeve is inserted in

the bottom of the door. Lower the door onto the

middle hinge pin as shown in the gure.

2Fit the hinge (1) over the hinge lever latch and slot

it into place. Rotate the lever (2) counterclockwise

to secure the hinge.

Hinge Lever Latch

3Connect the wire harness (1). On the InstaView model,

screw in the ground wire.

4Place the cover (1) in its place. Insert and tighten

the cover screw (2).

20 INSTALLATION

Assembling the Left Refrigerator

Door

Install the left refrigerator door after the right door is

installed.

1 Make sure that the plastic sleeve is inserted in

the bottom of the door. Install the refrigerator door

onto the middle hinge.

2 Fit the hinge (1) over the hinge lever latch and

slot it into place. Rotate the lever clockwise (2)

and fasten the hinge.

Hinge Lever Latch

3 Connect all the wire harnesses.

4 Push the water supply tube into the hole on the

top case and pull it through the backplate.

5 Hold the water supply connection and gently push

in the collet to connect the water supply line as

shown. Insert the tube at least 5/8 inch (15 mm)

into the connector. Insert the clip on the joint to

fasten the tube in place.

Collet

6 Place the cover (1) in place. Insert and tighten the

cover screw (2).

NOTE

Disassembling/Assembling the Water Lines

Collet

Tube

Insert line

Clip (Correct)

• Gently press the collet and insert the tube until only

one line shows on the tube.

(Correct) (Incorrect)

21INSTALLATION

ENGLISH

Removing the Freezer Drawers

For models with two freezer drawers, remove both

drawers in the same way.

The Pullout Drawer located above the freezer drawer

is not shown for clarity.

WARNING

To reduce the risk of electric shock, injury to

persons, and death, follow basic precautions,

including the following:

• Use two or more people to remove and install

the refrigerator doors and freezer drawer.

• Be careful of sharp hinges on both sides of the

drawer.

• When you lay the drawer down, be careful not to

damage the oor.

• Do not sit or stand on the freezer drawer.

• To prevent accidents, keep children and pets

away from the drawer. Do not leave the drawer

open. If the Durabase® storage bin is removed

from the freezer drawer, there is sufcient space

for a small child or pet to crawl inside.

1 Pull the drawer open to full extension.

2 Gently lift and pull out the ice bin.

3 Lift the front of the drawer up, then pull it straight

out.

4 Remove the Durabase basket from the rails.

Remove the screws from the rails at both ends.

5 Grip both sides of the drawer and pull it up to

remove it from the rails.

CAUTION

• Do not hold the handle when removing or

replacing the drawer. The handle may come off,

causing personal injury.

22 INSTALLATION

6 Hold both rails and push them in simultaneously.

Assembling the Freezer Drawer

1 Pull out both rails simultaneously, until they are

fully extended.

2 Grasp the drawer on each side and hook the

drawer supports into the rail tabs located on both

sides.

CAUTION

• Do not hold the handle when removing or

replacing the drawer. The handle may come off,

causing personal injury.

3 Lower the door into its nal position and tighten

the screws located on both sides.

4 Push the drawer back until it clicks into place.

5 Replace the ice bin in the drawer. Insert the

Durabase basket in the rail assembly.

23INSTALLATION

Connecting the Water Line

Before Beginning

This water line installation is not covered by the

refrigerator warranty. Follow these instructions

carefully to minimize the risk of expensive water

damage.

If necessary, call a qualied plumber to correct water

hammer before installing the water supply line to

the refrigerator. Water banging in the pipes, or water

hammer in residential plumbing can cause damage

to refrigerator parts and lead to water leakage or

ooding.

•Turn the icemaker OFF if the refrigerator will be

used before the water line is connected.

•Do not install the icemaker tubing in areas where

the ambient temperatures fall below freezing.

WARNING

•Connect to potable water supply only.

CAUTION

•To prevent burns and product damage, only

connect the refrigerator water line to a cold water

supply.

•Wear eye protection during installation to prevent

injury.

Water Pressure

You will need a cold water supply.

Water Pressure

models with

water lter

20–120 psi

(138 - 827 kPa)

where reverse

osmosis

water ltration

system is

connected to

a cold water

supply

40–60 psi minimum to reverse

osmosis system (2.8 – 4.2 kgf/cm2,or

less than 2–3 seconds to ll a cup of

7 oz capacity)

If the water pressure from the reverse osmosis

system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2

(takes more than 4 seconds to ll a cup of 7 oz or

198 cc capacity):

•Check to see if the sediment lter in the reverse

osmosis system is blocked. Replace the lter if

necessary.

•Allow the storage tank on the reverse osmosis

system to rell after heavy usage.

•If the water pressure remains low, call a licensed,

qualied plumber.

•All installations must be in accordance with local

plumbing code requirements.

Supplies Needed

•Copper or PEX Tubing, ¼ in. outer diameter, to

connect the refrigerator to the water supply. Be sure

both ends of the tubing are cut square. To determine

how much tubing you need, measure the distance

from the water valve on the back of the refrigerator

to the water supply pipe. Then, add 8 feet (2.4 m).

Be sure there is sufcient extra tubing (about 8 feet

[2.4 m] coiled into 3 turns of about 10 in. [25 cm]

diameter) to allow the refrigerator to move out from

the wall after installation.

•Power drill.

•½ in. or adjustable wrench.

•Flat-blade and Phillips-head screwdrivers.

•Two ¼ in. outer diameter compression nuts and

2 ferrules (sleeves) to connect the copper tubing to

the shutoff valve and the refrigerator water valve.

•If your existing copper water line has a ared tting

at the end, purchase an adapter (available at

plumbing supply stores) to connect the water line

to the refrigerator OR cut off the ared tting with a

tube cutter and then use a compression tting.

ENGLISH

24 INSTALLATION

•Shutoff valve to connect to the cold water line.

The shutoff valve should have a water inlet with a

minimum inside diameter of 5/32 in. at the point of

connection to the COLD WATER LINE. Saddle-type

shutoff valves are included in many water supply

kits. Before purchasing, make sure a saddle-type

valve complies with your local plumbing codes.

NOTE

•A self-piercing saddle type water valve should not

be used.

Water Line Installation Instructions

WARNING

Electric Shock Hazard:

•When using any electrical device (such as a

power drill) during installation, be sure the device

is battery-powered, double-insulated or grounded

in a manner that will prevent the hazard of

electric shock.

Install the shutoff valve on the nearest frequently

used drinking water line.

1Shut off the main water supply.

Turn on the nearest faucet to relieve the pressure

on the line.

2Choose the valve location.

Choose a location for the valve that is easily

accessible. It is best to connect into the side of

a vertical water pipe. When it is necessary to

connect into a horizontal water pipe, make the

connection to the top or side, rather than at the

bottom, to avoid drawing off any sediment from

the water pipe.

3Drill the hole for the valve.

•Drill a ¼ in. hole in the water pipe using a sharp

bit. Remove any burrs resulting from drilling the

hole in the pipe. Be careful not to allow water

to drain into the drill. Failure to drill a ¼ in. hole

may result in reduced ice production or smaller

cubes.

NOTE

•The hookup line cannot be white, plastic tubing.

Licensed plumbers must use only copper tubing

(NDA tubing #49595 or #49599) or Cross Link

Polyethylene (PEX) tubing.

4Fasten the shutoff valve.

Fasten the shutoff valve to the cold water pipe

with the pipe clamp.

Pipe Clamp

Saddle-Type

Shutoff Valve Vertical Cold

Water Pipe

NOTE

•Commonwealth of Massachusetts Plumbing Codes

248CMR shall be adhered to. Saddle valves are

illegal and use is not permitted in Massachusetts.

Consult with your licensed plumber.

5Tighten the pipe clamp.

Tighten the clamp screws until the sealing washer

begins to swell.

Pipe Clamp

Clamp Screw

Washer

Inlet End

NOTE

•Do not over tighten clamp or you may crush the

tubing.

25INSTALLATION

6Route the tubing.

Route the tubing between the cold water line and

the refrigerator.

Route the tubing through a hole drilled in the wall

or oor (behind the refrigerator or adjacent base

cabinet) as close to the wall as possible.

NOTE

•Be sure there is sufcient extra tubing (about 8 ft.

coiled into three turns of about 10 in. diameter) to

allow the refrigerator to move out from the wall after

installation.

7Connect the tubing to the valve.

Place the compression nut and ferrule (sleeve)

for copper tubing onto the end of the tubing and

connect it to the shutoff valve.

Make sure the tubing is fully inserted into the

valve. Tighten the compression nut securely.

Saddle-Type

Shutoff Valve

Packing Nut

Outlet Valve

Compression Nut

Ferrule (sleeve)

8Flush out the tubing.

Turn the main water supply on and ush out the

tubing until the water is clear. Shut the water off at

the water valve after about one quart of water has

been ushed through the tubing.

9Connect the tubing to the refrigerator.

NOTE

•Before making the connection to the refrigerator, be

sure that the refrigerator power cord is not plugged

into the wall outlet.

•Remove the plastic exible cap from the water

valve.

•Place the compression nut and ferrule (sleeve) onto

the end of the tubing as shown.

•Insert the end of the copper tubing into the

connection as far as possible. While holding the

tubing, tighten the tting.

Tubing Clamp

¼ in. Compression Nut

Ferrule (sleeve)

¼ in. Tubing

Refrigerator Connection

10 Turn the water on at the shutoff valve.

Tighten any connections that leak.

CAUTION

•Check for leaks at all water line connections.

ENGLISH

26 INSTALLATION

Leveling and Door Alignment

Leveling

The refrigerator has two front leveling legs. Adjust the

legs to alter the tilt from front-to-back or side-to side.

If the refrigerator seems unsteady, or the doors do

not close easily, adjust the refrigerator’s tilt using the

instructions below:

1Turn the leveling leg to the left to raise that side

of the refrigerator or to the right to lower it. It may

take several turns of the leveling leg to adjust the

tilt of the refrigerator.

NOTE

•A are nut wrench works best, but an open-end

wrench will sufce. Do not over-tighten.

2Open both doors and check to make sure that

they close easily. If the doors do not close easily,

tilt the refrigerator slightly more to the rear by

turning both leveling legs to the left. It may take

several more turns, and be sure to turn both

leveling legs the same amount.

Door Alignment

Standard Door

Both the left and right refrigerator doors have an

adjustable nut, located on the bottom hinge, to raise

and lower them to align properly.

If the space between the doors is uneven, follow the

instructions below to align the doors evenly:

Use the wrench (included with the owner's manual)

to turn the nut in the door hinge to adjust the height.

Turn the nut to the right to raise the door or to the left

to lower it.

Door-in-Door

The left refrigerator door has an adjustable nut,

located on the bottom hinge, to raise and lower the

door for proper alignment.

If the space between the doors is uneven, follow the

instructions below to align the left door:

Use the wrench (included with the owner's manual)

to turn the nut in the door hinge to adjust the height.

Turn the nut to the right to raise the door or to the left

to lower it.

27INSTALLATION

ENGLISH

The right refrigerator door does not have an

adjustable nut.

If the space between the doors is uneven, follow the

instructions below to align the right door:

1 With one hand, lift up both the inner and outer

door sections of the right door to raise them at the

middle hinge. (It may be easier to lift it with the

doors open.)

2 With the other hand, use pliers to insert the snap

ring on the middle hinge of the inner door section

as shown. Do not insert the ring on the hinge of

the outer door section.

3 Insert additional snap rings until the right door is

aligned. (Two snap rings are provided with the

unit.)

Turning on the Power

After installing, plug the refrigerator’s power cord into

a 3-prong grounded outlet and push the refrigerator

into the nal position.

CAUTION

• Connect to a rated power outlet.

• Have a qualied electrician check the wall outlet

and wiring for proper grounding.

• Do not damage or cut off the ground terminal of

the power plug.

Position the Refrigerator

Arrange the coil of tubing so that it does not vibrate

against the back of the refrigerator or against the

wall. Push the refrigerator back to the wall.

Start the Icemaker

If the water line is connected, set the icemaker power

switch to the ON position.

The icemaker will not begin to operate until it reaches

its operating temperature of 15 °F (–9 °C) or below. It

will then begin operation automatically if the icemaker

power switch is in the ON (I) position.

28 OPERATION

OPERATION

Before Use

Clean the refrigerator.

Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION

•Do not scratch the refrigerator with a sharp object or use a detergent that contains

alcohol, a ammable liquid or an abrasive when removing any tape or adhesive from

the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish

detergent.

•Do not peel off the model or serial number label or the technical information on the rear

surface of the refrigerator.

Open refrigerator and freezer doors to ventilate the interior.

The inside of the refrigerator may smell like plastic at rst. Remove any adhesive tape

from inside the refrigerator and open the refrigerator doors and the freezer drawers for

ventilation.

Connect the power supply.

Check if the power supply is connected before use.

Read the “Turning On The Power” section.

Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before putting food in it. Check the

ow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

•Putting food in the refrigerator before it has cooled could cause the food to spoil, or a

bad odor to remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

29OPERATION

ENGLISH

Control Panel

Depending on the model, some of the following functions may not be available.

Control Panel Features

NOTE

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is

pressed. Once on, the display remains on for 20 seconds.

Ice Plus

This function increases both ice making and freezing capabilities.

• Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function

automatically shuts off after 24 hours.

• Stop the function manually by pressing the button once more.

Smart Grid

Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon

illuminates. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi

network.

When the refrigerator is responding to a Demand Response (DR) message from the electric company, the

Grid text illuminates.

Freezer Temperature

Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).

The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set

temperature from -6 °F to 8 °F (-21 °C to -13 °C).

30 OPERATION

Refrigerator Temperature

Indicates the set temperature of the refrigerator

compartment in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 37 °F (3

°C). Press the Refrigerator button repeatedly to

select a new set temperature from 33 °F to 46 °F

(1 °C to 8 °C).

NOTE

•To change the temperature mode from °F

to °C (or vice versa) press and hold the

Refrigerator and Freezer Temperature

seconds. The temperature indicator on the

display window switches between Celsius and

Fahrenheit.

•The displayed temperature is the target

temperature, and not the actual temperature

of the refrigerator. The actual refrigerator

temperature depends on the food inside the

refrigerator.

Fresh Air Filter

The Fresh Air Filter helps remove odors from

the refrigerator. The Fresh Air Filter has two

settings, Auto and Power. In Auto mode, the

Fresh Air Filter cycles on and off in increments

of ten minutes on and 110 minutes off. If set to

the Power mode, the Fresh Air Filter stays on

continuously for four hours, cycling on and off in

off. After four hours, the Fresh Air Filter switches

back to Auto mode.

•Press the Fresh Air Filter button repeatedly to

toggle between Power mode and Auto mode.

NOTE

•Replace Filter

and hold the Fresh Air Filter button for three

seconds to turn the icon light off. Replace the

* Lock

The Lock function disables every other button on

the display.

•When power is initially connected to the

refrigerator, the Lock function is off.

•To lock the control panel buttons, press and

hold the Lock button until the closed Lock

icon appears in the display and the function is

activated.

•To disable the Lock function, press and hold the

Lock button for approximately three seconds.

Water Filter

Replace Filter

press and hold the Water Filter button for three

seconds to turn the icon light off. Replace the

* Wi-Fi

The Wi-Fi button, when used with the LG

Smart Refrigerator smart phone app, allows the

refrigerator to connect to a home Wi-Fi network.

Refer to Smart Function for information on the

initial setup of the application.

The Wi-Fi icon shows the status of the

refrigerator's network connection. The icon

illuminates when the refrigerator is connected to

the Wi-Fi network.

Press and hold the Wi-Fi button for 3 seconds to

connect to the network. The icon blinks while the

connection is being made, then turns on once the

connection is successfully made.

Dispenser Mode

Press the buttons to select cubed ice, water, or

crushed ice. The LED illuminates over the mode

selected.

and

SABBATH

Sabbath mode is used on the Jewish Sabbath

and holidays.

•To turn Sabbath mode on, touch the display to

activate it, then press and hold the Freezer

and Wi-Fi buttons for 3 seconds until Sb

appears in the display.

•Sabbath mode automatically turns off after 96

hours.

•To turn Sabbath mode off manually, press and

hold the Freezer and Wi-Fi buttons for 3

seconds.

•Once turned on, Sabbath mode is maintained

even after a power outage.

•Selecting Sabbath mode automatically turns

off the Alarm functions. The dispenser is also

disabled.

31OPERATION

CAUTION

Display Mode (For Store Use Only)

•The Display Mode disables all cooling in the

refrigerator and freezer sections to conserve

energy while on display in a retail store. When

activated, OFF is displayed on the control panel

and the display remains on for 20 seconds.

To deactivate / activate:

•With either refrigerator door opened, press and

hold the Refrigerator and Ice Plus buttons at the

same time for ve seconds. The control panel

beeps and the temperature settings display to

conrm that Display Mode is deactivated. Use

the same procedure to activate Display Mode.

Ice and Water Dispenser

CAUTION

•Keep children away from the dispenser. Children

may play with or damage the controls.

•Throw away the rst few batches of ice (about

140 - 160 cubes) after installation. This is also

necessary if the refrigerator has not been used

for a long time.

•If ice or water dispenses unexpectedly, turn off

the water supply and contact an LG Electronics

Customer Information Center.

•Never use a glass that is exceptionally narrow

or deep. Ice may jam in the ice passage and

refrigerator performance may be affected.

Dispenser Structure

Dispenser

Paddle

Tray

Using the Dispenser

Incorrect Correct

Water

Ice

ENGLISH

32 OPERATION

NOTE

•To dispense cold water or ice, push on the

dispenser paddle with a glass.

•The rst ice and water dispensed may include

particles or odor from the water supply line or the

water tank. Throw away the rst few batches of ice

(about 140 - 160 cubes). This is also necessary if

the refrigerator has not been used for a long time.

•The dispenser will not operate when either of the

refrigerator doors is open.

•If discolored ice is dispensed, check the water lter

and water supply. If the problem continues, contact

an LG Electronics Customer Information Center.

Do not use the water or ice until the problem is

corrected.

•Dispense ice into a glass before lling it with water

or other beverages. Splashing may occur if ice is

dispensed into a glass that already contains liquid.

•Some dripping may occur after dispensing. Hold the

cup beneath the dispenser for a few seconds after

dispensing to catch all of the drops.

•Keep containers at an appropriate distance from

the dispensers. Tall, narrow glasses should be

held far enough from the ice outlet to prevent ice

from jamming in the ice chute. A container with a

very small opening should be held as close to the

dispenser as possible to avoid spilling.

•Keep the glass at a proper distance from the ice

outlet. A glass held too close to the outlet may

prevent ice from dispensing.

Locking the Dispenser

Press the Lock button on the control panel for 3

seconds to lock or unlock the dispenser and all of the

control panel functions.

Ice Compartment

CAUTION

•Keep hands and tools out of the ice compartment

door and dispenser chute. Failure to do so may

result in damage or personal injury.

Keep the ice compartment door closed tightly. If the

ice compartment door is not closed tightly, the cold

air in the ice bin will freeze food in the refrigerator

compartment. This could also cause the icemaker to

stop producing ice.

In-Door Ice Bin

The icemaker stops producing ice when the in-

door ice bin is full. To make room for additional ice,

empty the ice bin into the extra ice bin in the freezer

compartment. During use, the ice may stack unevenly

in the bin, causing the icemaker to misread the

number of ice cubes and stop producing ice. Shaking

the ice bin to level the ice within it can reduce this

problem.

CAUTION

•When handling the ice bin, keep hands away

from the icemaker tray area to avoid personal

injury.

•Storing cans or other items in the ice bin will

damage the icemaker.

•Never use thin crystal glasses or containers to

collect ice. Such containers may chip or break

resulting in glass fragments in the ice.

If the icemaker is turned OFF for an extended period

of time, the ice compartment will gradually warm up

to the temperature of the refrigerator compartment.

To prevent ice cubes from melting and leaking from

the dispenser, ALWAYS empty the ice bin when the

icemaker is turned OFF for more than a few hours.

The ice passage may become blocked with frost

if only crushed ice is used. Remove the frost that

accumulates by removing the ice bin and clearing the

passage with a rubber spatula. Dispensing cubed ice

can also help prevent frost buildup.

33OPERATION

Detaching the In-Door Ice Bin

1Gently pull the handle to open the ice

compartment.

2To remove the in-door ice bin, grip the front

handle, slightly lift the lower part, and slowly pull

out the bin as shown.

Assembling the In-Door Ice Bin

1Carefully insert the in-door ice bin, slanting the

top slightly to t it under the icemaker.

2Gently push the handle to close the ice

compartment.

CAUTION

•When handling the ice bin, keep hands away

from the icemaker tray area to avoid personal

injury.

•Avoid touching the auto shutoff (feeler arm)

when replacing the ice bin. See the label on the

ice compartment door for details.

ENGLISH

34 OPERATION

Automatic Icemaker

In-Door Icemaker

Power Switch

Ice-detecting Sensor

Icemaker

NOTE

•Ice is made in the automatic in-door icemaker and

sent to the dispenser. The icemaker produces

70 - 182 cubes in a 24-hour period, depending

on freezer compartment temperature, room

temperature, number of door openings and other

operating conditions.

•It takes about 12 to 24 hours for a newly installed

refrigerator to begin making ice.

•Ice-making stops when the in-door ice bin is full.

When full, the in-door ice bin holds approximately 6

to 8 (12-16 oz.) glasses of ice.

•Foreign substances or frost on the ice-detecting

sensor can interrupt ice production. Make sure

the sensor area is clean at all times for proper

operation.

•To increase ice production, use the Ice Plus

function. The function increases both ice making

and freezing capabilities.

WARNING

Personal Injury Hazard

•DO NOT place ngers or hands on the automatic

ice making mechanism while the refrigerator is

plugged in.

CAUTION

Never store beverage cans or other items in

the ice bin for the purpose of rapid cooling.

Doing so may damage the icemaker or the

containers may burst.

•To avoid personal injury, keep hands out of the

ice door and passage.

Freezer Icemaker

Power SwitchAuto shutoff (feeler arm)

NOTE

•The automatic freezer icemaker produces 12 cubes

at a time, 50-110 pieces within a 24 hour period

if conditions are favorable. This amount may vary

according to the environment (ambient temperature

around the appliance, frequency of the door being

opened, amount of food stored in the appliance,

etc.).

•If the ice bin is completely lled with ice, ice

production will stop.

•Sound of ice dropping into the ice bin is normal.

•The icemaker produces ice once approximately 48

hours have passed after the appliance is initially

installed.

•Discard the rst ice cubes produced after initial

install.

•Ice cubes which are stored in the ice bin for a

long time may clump together and be difcult

to separate. If this happens, empty the ice bin

completely and clean it before reinstalling it.

35OPERATION

Turning the Automatic Icemakers On

or Off

To turn off one of the automatic icemakers, set the

icemaker switch to OFF (O). To turn on the automatic

icemaker, set the switch to ON (I).

Normal Sounds You May Hear

•Keeping the power turned on to the icemakers

before the water line is connected can damage the

icemakers.

•The icemaker water valve will buzz as the icemaker

lls with water. If the power switch is in the ON

(I) position, it will buzz even if it has not yet been

hooked up to water. To stop the buzzing, move the

power switch to OFF (O).

•You will hear the sound of cubes dropping into the

bin and water running in the pipes as the icemaker

rells.

NOTE

•Do not keep the power turned on to the icemakers

if the water line is not connected. Doing so can

damage the icemakers.

Preparing for Vacation

Set both icemaker power switches to OFF (O) and

shut off the water supply to the appliance.

If the ambient temperature will drop below freezing,

have a qualied technician drain the water supply

system to prevent serious property damage due

to ooding caused by ruptured water lines or

connections.

NOTE

•The ice bin should be emptied any time the

icemaker on/off switch is turned to the OFF (O)

position.

ENGLISH

36 OPERATION

Storing Food

Where to Store Food

Depending on the model, some of the following functions may not be available.

Each compartment inside the refrigerator is designed to store different types of food.

Store food in the optimal space to enjoy the freshest taste.

Standard Door

Door-in-Door

37OPERATION

In-door Icemaker (Refrigerator)

This is where ice is automatically produced and stored.

Vegetable Storage (Crisper)

Preserves vegetables and fruit.

Automatic Icemaker (Freezer)

This is where ice is automatically produced and stored.

Removable Ice storage bin

If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer.

Durabase®

Largest storage space in the freezer.

Dairy Product Bin

Stores milk products such as butter and cheese.

Door-in-Door Case

Convenient storage for frequently used items such as beverages, butter, margarine,cream cheese,peanut

butter, and condiments.

Adjustable Refrigerator Shelf

Adjustable shelves to meet individual storage needs.

Glide‘N’Serve (On Some Models)

Provides storage space with a variable temperature control that keeps the compartment at a different

temperature than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.

ENGLISH

38 OPERATION

CAUTION

•Do not overll or pack items too tightly into door

bins. Doing so may cause damage to the bin

or personal injury if items are removed with

excessive force.

•Do not store glass containers in the freezer.

Contents may expand when frozen, break the

container and cause injury.

•The temperature inside the EasyReach™ is

slightly lower than in the shelf or door bin area.

NOTE

- If you are leaving home for a short period, like a

short vacation, the refrigerator should be left on.

Refrigerated foods that are able to be frozen will

stay preserved longer if stored in the freezer.

- If you are leaving the refrigerator turned off for

an extended period, remove all food and unplug

the power cord. Clean the interior, and leave the

doors open to prevent fungi from growing in the

refrigerator.

- Do not store food with high moisture content

towards the top of the refrigerator. The moisture

could come in direct contact with the cold air and

freeze.

- Wash food before storing it in the refrigerator.

Vegetables should be washed, and food

packaging should be wiped down to prevent

adjacent foods from being contaminated.

- If the refrigerator is kept in a hot and humid

place, frequent opening of the door or storing a

lot of vegetables in the refrigerator may cause

condensation to form. Wipe off the condensation

with a clean cloth or a paper towel.

- If the refrigerator door or freezer drawer is opened

or closed too often, warm air may penetrate the

refrigerator and raise its temperature. This can

increase the running costs of the unit.

Food Storage Tips

Wrap or store food in the refrigerator in airtight and

moisture-proof material unless otherwise noted. This

prevents food odor and taste transfer throughout the

refrigerator. For dated products, check date code to

ensure freshness.

Food How to

Butter or

Margarine

Keep opened butter in

covered dish or closed

compartment. When storing

an extra supply, wrap in

freezer packaging and freeze.

Cheese

Store in original wrapping

until used. Once opened,

rewrap tightly in plastic wrap

or aluminum foil.

Milk

Wipe milk cartons. For

coldest milk, place containers

on an interior shelf.

Eggs

Store in original carton on

interior shelf, not on door

shelf.

Fruit

Do not wash or hull fruit until

it is ready to be used. Sort

and keep fruit in original

container in a crisper, or store

in completely closed paper

bag on refrigerator shelf.

Leafy Vegetables

Remove store wrapping,

trim or tear off bruised and

discolored areas, wash in

cold water, and drain. Place

in plastic bag or plastic

container and store in crisper.

Vegetables with

skins(carrots,peppers)

Place in plastic bags or

plastic container and store in

crisper.

Fish

Freeze fresh sh and shellsh

if they are not being eaten

the same day purchased.

Eating fresh sh and shellsh

the same day purchased is

recommended.

Leftovers

Cover leftovers with plastic

wrap or aluminum foil, or

store in plastic containers

with tight lids.

39OPERATION

ENGLISH

Storing Frozen Food

Check a freezer guide or a reliable cookbook for

further information about preparing food for freezing

or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of

food. Do not put more unfrozen food into the freezer

than will freeze within 24 hours (no more than 2 to

3 pounds of food per cubic foot of freezer space).

Leave enough space in the freezer for air to circulate

around packages. Be careful to leave enough room

at the front so the door can close tightly.

Storage times will vary according to the quality and

type of food, the type of packaging or wrap used

(how airtight and moisture-proof) and the storage

temperature. Ice crystals inside a sealed package are

normal. This simply means that moisture in the food

and air inside the package have condensed, creating

ice crystals.

NOTE

• Allow hot foods to cool at room temperature for 30

minutes, and then package and freeze. Cooling hot

foods before freezing saves energy.

Packaging

Successful freezing depends on correct packaging.

When you close and seal the package, it must not

allow air or moisture in or out. If it does, you could

have food odor and taste transfer throughout the

refrigerator and could also dry out frozen food.

Packaging recommendations

• Rigid plastic containers with tight-tting lids

• Straight-sided canning/freezing jars

• Heavy-duty aluminum foil

• Plastic-coated paper

• Non-permeable plastic wraps

• Specied freezer-grade self-sealing plastic bags

Follow package or container instructions for proper

freezing methods.

Do not use

• Bread wrappers

• Non-polyethylene plastic containers

• Containers without tight lids

• Wax paper or wax-coated freezer wrap

• Thin, semi-permeable wrap

Humidity Controlled Crispers

(On Some Models)

The crispers provide fresher tasting fruit and

vegetables by letting you easily control humidity

inside the drawer.

You can control the amount of humidity in the

moisture-sealed crispers by adjusting the control to

any setting between Vegetables and Fruit.

• Vegetables keeps moist air in the crisper for best

storage of fresh, leafy vegetables.

• Fruit lets moist air out of the crisper for best storage

of fruit.

40 OPERATION

e (On Some vreS’N‘edilG

Models)

The Glide’N’Serve provides storage space with

a variable temperature control that can keep the

compartment at a slightly different temperature than

the refrigerator section. This drawer can be used for

large party trays, deli items and beverages. (This

drawer should not be used to store vegetables that

).ytidimuh hgih eriuqer

eht sserP Select button to choose between Produce

(Cold), Deli (Colder) and Meat .)tsedloC(

Durabase®

The Durabase® divider allows you to organize the

Durabase® area into sections. It can be adjusted from

side to side to accommodate items of different sizes.

WARNING

• If the Durabase® divider is removed, there is

enough open space for children or pets to crawl

inside. To prevent accidental child and pet

entrapment or suffocation risk, DO NOT allow

children or pets to touch or go near the drawer.

Detaching/Assembling the

Storage Bins

Some bins may vary in appearance and will only t in

one location.

Glide'N'Serve and Crispers

1 To remove the humidity controlled crispers and

the Glide'N'Serve, pull out the crisper (1) or

Glide'N'Serve (2) to full extension, lift the front up,

and pull straight out.

2 To install, slightly tilt up the front, insert the crisper

or drawer into the frame and push it back into

place.

41OPERATION

Crisper Cover

To remove, lift the front of the cover up until it

detaches from the back wall of the cabinet, then pull

it out.

Door Bins

The door bins are removable for easy cleaning and

adjustment.

1To remove the bin, simply lift the bin up and pull

straight out.

2To replace the bin, slide it in above the desired

support and push down until it snaps into place.

CAUTION

•Regularly detach and wash the storage bins and

shelves; they can become easily contaminated

by food.

•Do not apply excessive force while detaching or

assembling the storage bins.

•Do not use the dishwasher to clean the storage

bins and shelves.

InstaView Door-in-Door (On

Some Models)

The InstaView Door-in-Door compartment allows for

easy access to commonly used food items.

Knock twice on the glass to turn the LED light inside

the InstaView on or off. The LED light turns off

automatically after 10 seconds.

•The LED light turns off automatically after 10

seconds.

•The LED light does not turn on if the right

refrigerator door is open.

•The InstaView function will not activate for two

seconds after closing the door.

Door-in-Door Compartment

To access the InstaView Door-in-Door compartment,

lightly press the button on the right refrigerator door

handle.

ENGLISH

42 OPERATION

noitcnuF weiVatsnI

The InstaView function on the Door-in-Door lets you

see if you’re running low on frequently used items

like beverages and snacks, without opening the

.rood rotaregirfer

1 Knock twice on the glass to turn the LED light

.ffo ro no rooD-ni-rooD eht edisni

2 The LED light turns off automatically after ten

.sdnoces

• delbasid si noitcnuf rooD-ni-rooD weiVatsnI ehT

when the right refrigerator door is open, for two

seconds after closing the door, and when the ice

dispenser is in use.

• gnikconK .ssalg eht fo retnec eht raen kconK

near the edges of the glass may not activate the

.ylreporp noitcnuf rooD-ni-rooD weiVatsnI

• si dnuos gnikconk eht taht hguone drah kconK

.elbidua

• fi etavitca yam noitcnuf rooD-ni-rooD weiVatsnI ehT

.rotaregirfer eht raen srucco esion duol a

esaC rooD-ni-rooD

To open the Door-in-Door case, pull evenly on the

marked area. The Door-in-Door case is removable for

.tnemtsujda dna gninaelc ysae

1 To remove the Door-In-Door case, lift up and pull

.tuo

2 To replace the Door-in-Door case, line up the tabs

on the Door-In-Door case with the slots on the

.ecalp otni spans ti litnu nwod hsup dna rood

NOITUAC

• htiw srood esolc ro snib rood dworcrevo ton oD

excessive force. The inner Door-in-Door may not

close properly or may be pushed open by falling

items, resulting in product or property damage or

.yrujni lanosrep

43OPERATION

Adjusting the Refrigerator

Shelves

The shelves in the refrigerator are adjustable to meet

individual storage needs. Your model may have full or

split shelves.

Adjusting the shelves to t items of different heights

will make nding the exact item you want easier.

Detaching the Shelf

(Half Shelf Type)

1Tilt up the front of the shelf and then lift the shelf

straight up.

2Pull the shelf out.

Assembling the Shelf

(Half Shelf Type)

1Tilt the front of the shelf up and guide the shelf

hooks into the slots at a desired height.

2Lower the front of the shelf so that the hooks drop

into the slots.

CAUTION

•Make sure that shelves are level from one side

to the other. Failure to do so may result in the

shelf falling or spilled food.

•Do not clean glass shelves with warm water

while they are cold. Shelves may break if

exposed to sudden temperature changes or

impact.

•Glass shelves are heavy. Use special care when

removing them.

Using the Folding Shelf

Store taller items, such as a gallon container

or bottles, by pushing the front half of the shelf

underneath the back half of the shelf. Pull the front of

the shelf forward to return to a full shelf.

CAUTION

•Glass shelves are heavy. Use special care when

removing them.

•Do not clean glass shelves with warm water

while they are cold. Shelves may break if

exposed to sudden temperature changes or

impact.

ENGLISH

44 SMART FUNCTIONS

SMART FUNCTIONS

LG SmartThinQ Application

The LG SmartThinQ application allows you to

communicate with the appliance using a smartphone.

Before Using LG SmartThinQ

•For appliances with the or logo

1Use a smartphone to check the strength of

the wireless router (Wi-Fi network) near the

appliance.

•If the distance between the appliance and the

wireless router is too far, the signal strength

becomes weak. It may take a long time to

2Turn off the Mobile data or Cellular Data on your

smartphone.

3Connect your smartphone to the wireless router.

NOTE

•To verify the Wi-Fi connection, check that Wi-Fi

icon on the control panel is lit.

•The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact your

Internet service provider or refer to your wireless

router manual.

•LG SmartThinQ is not responsible for any network

connection problems or any faults, malfunctions, or

errors caused by network connection.

•The surrounding wireless environment can make

the wireless network service run slowly.

•If the appliance is having trouble connecting to the

Wi-Fi network, it may be too far from the router.

Purchase a Wi-Fi repeater (range extender) to

improve the Wi-Fi signal strength.

•The network connection may not work properly

depending on the Internet service provider.

•The Wi-Fi connection may not connect or may

be interrupted because of the home network

environment.

•If the appliance cannot be registered due to

problems with the wireless signal transmission,

unplug the appliance for about a minute, then plug

in the appliance and try again.

•If the rewall on your wireless router is enabled,

disable the rewall or add an exception to it.

•The wireless network name (SSID) should be a

combination of English letters and numbers. (Do not

use special characters.)

•Smartphone user interface (UI) may vary depending

on the mobile operating system (OS) and the

manufacturer.

•If the security protocol of the router is set to WEP,

network setup may fail. Change the security

protocol (WPA2 is recommended), and register the

product again.

Installing the LG SmartThinQ

Application

Search for the LG SmartThinQ application from the

Google Play Store or Apple App Store on a smart

phone. Follow instructions to download and install the

application.

NOTE

•If you choose the simple login to access the LG

SmartThinQ application, you must go through

the appliance registration process each time you

change your smartphone or reinstall the application.

45SMART FUNCTIONS

ENGLISH

LG SmartThinQ Application Features

•For appliances with the or logo

Firmware Update

Keep the appliance performance updated.

Manage Food

This feature helps track items in the refrigerator and

freezer, sends alerts when items are near their use

by dates, generates grocery lists, and links to related

recipes.

Energy Monitoring

This feature keeps track of the refrigerator’s power

consumption and the number of door openings.

Remote Control

Control the refrigerator temperature, Fresh Air Filter

and Ice Plus from the smart phone app.

Push Messages

If the door remains open for more than ten minutes,

you will receive a push message. When Ice Plus is

nished, you will receive a push message.

Smart Diagnosis™

This function provides useful information for

diagnosing and solving issues with the appliance

based on the pattern of use.

Settings

Allows you to set various options on the refrigerator

and in the application.

NOTE

•If you change your wireless router, your Internet

service provider or your password after registering

the appliance, delete it from the LG SmartThinQ

Settings → Edit Product and register again.

•This information is current at the time of publication.

The application is subject to change for product

improvement purposes without notice to users.

Connecting to Wi-Fi

The Wi-Fi button, when used with the LG

SmartThinQ application, allows the refrigerator

to connect to a home Wi-Fi network. The Wi-Fi

icon shows the status of the refrigerator’s network

connection. The icon illuminates when the refrigerator

is connected to the Wi-Fi network.

Initial Appliance Registration

Run the LG SmartThinQ application and follow

the instructions in the application to register the

appliance.

Re-registering the Appliance or Registering

Another User

Press and hold the Wi-Fi button for 3 seconds to

temporarily turn it off. Run the LG SmartThinQ

application and follow the instructions in the

application to register the appliance.

NOTE

•To disable the Wi-Fi function, press and hold the

Wi-Fi button for 3 seconds. Wi-Fi icon will be turned

off.

Wireless LAN Module Specications

Model LCW-004

Frequency Range 2412 - 2462 MHz

Output Power

(Max)

IEEE 802.11 b : 22.44 dBm

IEEE 802.11 g : 24.68 dBm

IEEE 802.11 n : 24.11 dBm

46 SMART FUNCTIONS

FCC Notice (For transmitter module

contained in this product)

This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against

harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there

is no guarantee that interference will not occur in a

particular installation. If this equipment does cause

harmful interference to radio or television reception,

which can be determined by turning the equipment

off and on, the user is encouraged to try to correct

the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and

the receiver.

•Connect the equipment to an outlet on a circuit

different from that to which the receiver is

connected.

•Consult the dealer or an experienced radio/TV

technician for help.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1) This device may not cause harmful interference

and

2) This device must accept any interference received,

including interference that may cause undesired

operation of the device.

Any changes or modications in construction of this

device which are not expressly approved by the party

responsible for compliance could void the user’s

authority to operate the equipment.

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-located

or operating in conjunction with any other antenna or

transmitter.

This equipment should be installed and operated with

a minimum distance of 20 cm (7.8 inches) between

the antenna and your body. Users must follow the

specic operating instructions for satisfying RF

exposure compliance.

Industry Canada Statement (For

transmitter module contained in this

product)

This device complies with Industry Canada’s

applicable licence-exempt RSSs. Operation is subject

to the following two conditions:

1) This device may not cause interference; and

2) This device must accept any interference,

including interference that may cause undesired

operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure

limits set forth for an uncontrolled environment.

This equipment should be installed and operated with

a minimum distance of 20 cm (7.8 inches) between

the antenna and your body.

NOTE

•THE MANUFACTURER IS NOT RESPONSIBLE

FOR ANY RADIO OR TV INTERFERENCE

CAUSED BY UNAUTHORIZED MODIFICATIONS

TO THIS EQUIPMENT. SUCH MODIFICATIONS

COULD VOID THE USER’S AUTHORITY TO

OPERATE THE EQUIPMENT.

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained in

this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license

terms, warranty disclaimers and copyright notices are

available for download.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email request

to opensource@lge.com. This offer is valid for a

period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of this

information.

47SMART FUNCTIONS

Smart Grid Function

When the refrigerator operates in Smart Grid mode,

the Smart Refrigerator function can control energy

usage or delay the operation of some functions to

save energy during peak usage periods.

•You can override the Smart Grid function any time

(using the Smart Grid button or application).

•To use the Smart Grid function, you need to register

your appliance with your electric utility company.

Smart Grid Application Features

Smart Saving_Demand Response

You can lower energy usage based on Demand

Response (DR) signals from the utility company. If

the refrigerator is operating in Smart Saving mode

according to the DR signal, you can see a pop up.

Seasonal Energy Savings

Lower energy usage based on time period.

Using the Smart Grid Function

This feature responds to notication events from your

utility company to run high energy consuming tasks

during off-peak periods when demand is lower. These

notication events are known as Demand Response

signals.

If the refrigerator receives a Demand Response

signal from the utility company, the refrigerator will

turn on the Grid LED on the refrigerator display and

control its power consumption according to the signal.

The refrigerator will respond to the signals received

from the utility company as long as product

performance is maintained.

If the refrigerator receives a Demand Response

signal, the refrigerator will operate in Delay Appliance

Load (DAL) or Temporary Appliance Load Reduction

(TALR) mode.

Delay Appliance Load (DAL)

The refrigerator responds to a DAL signal by

providing a moderate load reduction for the duration

of the delay period.

This mode controls functions that consume a lot of

energy such as adjusting the cooling system, running

the defrost cycle, and making ice.

•When the refrigerator operates in DAL mode, the

Grid LED is illuminated on the refrigerator display.

•DAL mode is automatically deactivated after the

period stipulated by the DAL signal (max. 4 hours)

or when you override the Smart Grid function.

Temporary Appliance Load Reduction

(TALR)

The refrigerator responds to a TALR signal by

aggressively reducing the load for a short time

period, typically 10 minutes. This mode reduces

energy consumption by stopping the compressor and

controlling the functions that consume a lot of energy

such as the defrost cycle and fan.

•When the refrigerator operates in TALR mode, the

Grid LED is illuminated on the refrigerator display.

•TALR mode is automatically deactivated after the

received duration (max. 10 minutes), or when you

override the Smart Grid function. The mode is

immediately deactivated and the refrigerator returns

to its normal state when the door is opened or

closed, or the dispenser is used.

Override Smart Grid Mode

To ignore the Demand Response signal from the

utility company and override the Smart Grid function,

push the Smart Grid button while the refrigerator is

in Smart Grid mode.

When you override the Smart Grid function, the

refrigerator ignores the Demand Response signal

and is no longer controlled by the utility company until

the next Demand Response signal is sent. You can

also override the Smart Grid function using the smart

phone app.

LG Open API

You can manage Smart Grid features for the LG

Smart Refrigerator.

Please check the detailed specications on the notice

page on us.smartthinq.com.

API list

Demand Response

•Send demand response signal

Power Saving

•Set saving mode

•Get schedule of DR/Delay Defrost

Energy Monitoring

•Get door open event information

•Get energy consumption information

Delay Defrost Capability

•Insert a delay defrost schedule event

•Update a delay defrost schedule event

•Delete a delay defrost schedule event

•Get the delay defrost schedule

ENGLISH

48 SMART FUNCTIONS

Smart Diagnosis™ Function

Should you experience any problems with the

appliance, it has the capability of transmitting data

via your telephone to the LG Customer Information

Center. NFC or Wi-Fi equipped models can also

transmit data to a smartphone using the LG Smart

ThinQ application.

Smart Diagnosis™ through the

Customer Information Center

•For appliances with the or logo

This method allows you to speak directly to our

trained specialists. The specialist records the data

transmitted from the appliance and uses it to analyze

the issue, providing a fast and effective diagnosis.

1Call the LG Electronics Customer Information

Center at:

(LG U.S.A.) 1-800-243-0000

(LG Canada) 1-888-542-2623

2Hold the Lock button for three seconds.

•If the display has been locked for over ve

minutes, you must deactivate the lock and then

reactivate it.

3Open the right refrigerator door.

4Hold the mouthpiece of your phone in front of the

speaker that is located on the right hinge of the

refrigerator door, when instructed to do so by the

call center.

5Press and hold the Freezer button for three

seconds while continuing to hold your phone to

the speaker.

6After you hear three beeps, release the Freezer

button.

7Keep the phone in place until the tone

transmission has nished. The display will

count down the time. Once the countdown is

over and the tones have stopped, resume your

conversation with the specialist, who will then

be able to assist you in using the information

transmitted for analysis.

NOTE

•For best results, do not move the phone while the

tones are being transmitted.

•If the call center agent is not able to get an accurate

recording of the data, you may be asked to try

again.

•The Smart Diagnosis™ function depends on the

local call quality.

•Bad call quality may result in poor data transmission

from your phone to the call center, which could

cause Smart Diagnosis™ to malfunction.

Wi-Fi Network

•For appliances with the or logo

Use the Smart Diagnosis feature in the LG

SmartThinQ application for help diagnosing issues

with the appliance without the assistance of the LG

Customer Information Center.

Follow the instructions in the LG SmartThinQ

application to perform a Smart Diagnosis using your

smartphone.

49MAINTENANCE

MAINTENANCE

Cleaning

WARNING

•Use non-ammable cleaner. Failure to do so can

result in re, explosion, or death.

CAUTION

•Do not use an abrasive cloth or sponge

when cleaning the interior and exterior of the

refrigerator.

•Do not place your hand on the bottom surface

of the refrigerator when opening and closing the

doors.

•When lifting the hinge free of the latch, be careful

that the door does not fall forward.

General Cleaning Tips

•Both the refrigerator and freezer sections defrost

automatically; however, clean both sections once a

month to prevent odors.

•Wipe up spills immediately.

•Unplug the refrigerator or disconnect power before

cleaning.

•Remove all removable parts, such as shelves.

•Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use abrasive or

harsh cleaners.

•Hand wash, rinse and dry all surfaces thoroughly.

•When cleaning the inside or outside of the

appliance, do not wipe it with a rough brush,

toothpaste, or ammable materials. Do not use

cleaning agents containing ammable substances.

- This may cause discoloration or damage to the

appliance.

- Flammable substances: alcohol (ethanol,

methanol, isopropyl alcohol, isobutyl alcohol,

etc.), thinner, bleach, benzene, ammable liquid,

abrasive, etc.

Exterior

Waxing external painted metal surfaces helps provide

rust protection. Do not wax plastic parts. Wax painted

metal surfaces at least twice a year using appliance

wax (or auto paste wax). Apply wax with a clean, soft

cloth.

For products with black stainless steel exterior, spray

glass cleaner on a clean, microber cloth and rub in

direction of grain. Do not spray glass cleaner directly

at the display panel. Do not use harsh or abrasive

cleaners.

For products with a standard stainless steel exterior,

use a damp microber cloth and rub in the direction

of the grain. Dry with a paper towel to avoid streaks.

For stubborn stains and ngerprints, use a few drops

of liquid dish soap in water, and rinse with hot water

before drying. Do not use abrasive or harsh cleaners.

Inside Walls

•Allow freezer to warm up so the cloth will not stick.

To help remove odors, wash the inside of the

refrigerator with a mixture of baking soda and warm

water. Mix 2 tablespoons of baking soda to 1 quart of

water (26 g soda to 1 liter water.) Be sure the baking

soda is completely dissolved so it does not scratch

the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild

detergent in warm water. Do not use cleaning waxes,

concentrated detergents, bleaches, or cleaners

containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent

in warm water. Do not use glass cleaners, abrasive

cleansers, or ammable uids. These can scratch or

damage the material.

Condenser Coils

Use a vacuum cleaner with a brush or crevice

attachment to clean the condenser cover and vents.

Do not remove the panel covering the condenser coil

area.

ENGLISH

50 MAINTENANCE

Replacing the Fresh Air Filter

Replace the Fresh Air Filter:

•Approximately every six months.

•When the Replace Filter icon turns on.

Fresh Air Filter

1Turn the lter cover to the left to detach it from the

refrigerator wall. Remove the lter from the cover.

•The lter is located on the inside of the lter

cover.

2Place the new lter inside of the cover with the

side that says Front facing outward.

3Turn the lter cover to the right to attach it to the

refrigerator wall.

4Press and hold the Fresh Air Filter button for

three seconds to reset the lter sensor.

Replacing the Water Filter

Replace the Water Filter :

•Approximately every six months.

•When the Replace Filter icon turns on.

•When the water dispenser output decreases.

Before Replacing the Water Filter:

If the top shelf, located below the water lter, is in the

highest position, it will need to be removed prior to

replacing the water lter.

To remove any shelf : Tilt up the front of the shelf (1)

and lift (2). Pull the shelf out.

1Remove the old water lter.

Lower or remove the top left shelf to allow the

water lter to rotate all the way down.

Pinch the sides to open the water lter cover.

NOTE

•Replacing the water lter causes a small amount of

water (around 1 oz. or 25 cc) to drain.

•Wrap a cloth around the front end of the water lter

cover to collect any leaking water. Hold the water

lter upright, once it is removed, to prevent any

remaining water from spilling out of the water lter.

51MAINTENANCE

ENGLISH

2 Pull the water lter downward and turn it

counterclockwise before pulling it out. Make sure

to rotate the lter down completely before pulling

it out of the manifold hole.

3 Replace with a new water lter.

Take the new water lter out of its packing and

remove the protective cover from the o-rings.

With the water lter tabs in the horizontal position,

push the new water lter into the manifold hole

and turn it clockwise until it stops.

4 Close the water lter cover. The cover will click

when closed correctly.

5 After the water lter is replaced, dispense 2.5

gallons of water (ush for approximately 5

minutes) to remove trapped air and contaminants

from the system.

NOTE

• Do not dispense the entire 2.5 gallon amount

continuously. Press and release the dispenser pad

for cycles of 30 seconds ON and 60 seconds OFF.

6 After changing the lter, press and hold the

Water Filter button for three seconds to reset the

indicator light.

NOTE

To purchase a replacement water lter:

• Visit your local dealer or distributor

• Search using "water lter" on lg.com

• Use replacement cartridge: ADQ747935**

For further assistance, call:

1-800-243-0000 (USA)

1-888-542-2623 (Canada)

52 MAINTENANCE

Performance Data Sheet

Model: LT1000P Use Replacement Cartridge: ADQ747935**

The concentration of the indicated substances in water entering the system was reduced to a concentration less

than or equal to the permissible limit for water leaving the system as specied in NSF/ANSI Standard 42 and

Standard 53.

System tested and certied by NSF International against NSF/ANSI Standard 42, Standard 53

and Standard 401 for the reduction of substances listed below.

Substance

Reduction

Average

Inuent

Challenge

NSF specied

Challenge

Concentration

Avg %

Reduction

Average

Product Water

Concentration

Max

Permissible

Product Water

Concentration

NSF

Reduction

Requirements

Chlorine Taste

and Odor 2.0 μg/L 2.0 μg/L± 10% >97.5% 0.050 μg/L N/A ≥ 50.00%

Nominal

Particulate

Class I, , ≥ 0.5

to < 1.0 μm

12,000,000

pts/mL

At least

10,000

particles/mL

99.80% 24,000 pts/ml N/A ≥ 85.00%

Asbestos 180 MFL

107 to 108

MFL; bers

greater than

10 μg/Lin

length

>99.00% < 1 MFL N/A ≥ 99.00%

Atrazine 8.5 μg/L 9.0 μg/L ±

10% >94.10% 0.500 μg/L 3.0 μg/L NA

Benzene 15.0 μg/L 15.0 μg/L ±

10% >96.60% 0.510 μg/L 5.0 μg/L NA

Carbofuran 74.0 μg/L 80.0 μg/L ±

10% 98.30% 1.258 μg/L 40 μg/L NA

Lindane 1.9 μg/L 2.0 μg/L ±

10% >99.00% 0.019 μg/L 0.2 μg/L NA

P-Dichlorobenzene

230.0 μg/L 225.0 μg/L ±

10% >99.80% 0.460 μg/L 75.0 μg/L NA

2,4-D 210.0 μg/L 210.0 μg/L ±

10% >99.90% 0.210 μg/L 70.0 μg/L NA

Lead pH @6.5 140.0 μg/L 150.0 μg/L ±

10% 99.60% 0.560 μg/L 10.0 μg/L NA

Lead pH @8.5 150.0 μg/L 150.0 μg/L ±

10% >99.70% <0.500 μg/L 10.0 μg/L NA

Mercury @ pH

6.5 5.9 μg/L 6.0 μg/L ±

10% 91.00% 0.531 μg/L 2.0 μg/L NA

(Continued on next page)

53MAINTENANCE

Substance

Reduction

Average

Inuent

Challenge

NSF specied

Challenge

Concentration

Avg %

Reduction

Average

Product Water

Concentration

Max

Permissible

Product Water

Concentration

NSF

Reduction

Requirements

Mercury @ pH

8.5 5.6 μg/L 6.0 μg/L ±

10% 92.5% 0.420 μg/L 2.0 μg/L NA

Cyst* 100,000

cysts/L

Minimum

50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95%

Atenolol 240 ng/L 200 ± 40%

ng/L > 95.50% 10.80 ng/L 30 ng/L NA

Carbamazepine

1600 ng/L 1400 ± 40%

ng/L 98.40% 25.60 ng/L 200 ng/L NA

DEET 1600 ng/L 1400 ± 40%

ng/L 97.10% 46.40 ng/L 200 ng/L NA

Trimethoprim 170 ng/L 140 ± 40%

ng/L >96.80% 5.44 ng/L 20 ng/L NA

Linuron 160 ng/L 140 ± 40%

ng/L >96.60% 5.44 ng/L 20 ng/L NA

Phenytoin 200 ng/L 200 ± 40%

ng/L >94.80% 10.40 ng/L 30 ng/L NA

Ibuprofen 400 ng/L 400 ± 40%

ng/L >94.50% 22.00 ng/L 60 ng/L NA

Naproxen 140 ng/L 140 ± 40%

ng/L >96.10% 5.46 ng/L 20 ng/L NA

Estrone 120 ng/L 140 ± 40%

ng/L >96.10% 4.68 ng/L 20 ng/L NA

Bisphenol A 2000 ng/L 2000 ± 40%

ng/L >98.90% 22.00 ng/L 300 ng/L NA

Nonyl Phenol 1600 ng/L 1400 ± 40%

ng/L >97.10% 46.40 ng/L 200 ng/L NA

•Based on the use of Cryptosporidium parvum oocysts.

ENGLISH

54 MAINTENANCE

Application Guidelines/Water Supply

Parameters

Service Flow 0.5 gpm (1.9 lpm)

Water Supply Community or Private Well - Potable

Water

Pressure 20 – 120 psi (138 – 827 kPa)

Water

Temperature 33 °F – 100 °F (0.6 °C – 37.8 °C)

Capacity 200 gallons (757 liters)

It is essential that the manufacturer’s recommended

installation, maintenance and lter replacement

requirements be carried out for the product to perform

as advertised.

NOTE

•While the testing was performed under standard

laboratory conditions, actual performance may vary.

Replacement Cartridge: LT1000P ADQ747935**

For replacement lters, visit your local dealer or

distributor or search under "water lters" on the

lg.com website.

For further assistance, contact the LG Electronics

Customer Information Center.

USA: 1-800-243-0000

Canada: 1-888-542-2623

LG is a trademark of LG corp.

NSF is a trademark of NSF International.

Manufactured for LG Electronics by:

LG Electronics, INC

170, Sungsanpaechoungro, Seongsan-gu,

Gyeongsangnam-do, THE REPUBLIC OF KOREA

WARNING

To reduce the risk associated with choking:

•Do not allow children under 3 years of age to

have access to small parts during the installation

of this product.

To reduce the risk associated with the

ingestion of contaminants:

•Do not use with water that is microbiologically

unsafe or of unknown quality without adequate

disinfection before or after the system. Systems

certied for cyst reduction may be used on

disinfected water that may contain lterable

cysts. EPA Establishment # 070595-MEX-001

CAUTION

To reduce the risk associated with property

damage due to water leakage:

•Read and follow Use Instructions before

installation and use of this system.

•Installation and use MUST comply with all state

and local plumbing codes.

•Do not install if water pressure exceeds 120 psi

(827 kPa). If your water pressure exceeds 80

psi, you must install a pressure limiting valve.

Contact a plumber if uncertain how to check your

water pressure.

•Do not install where water hammer conditions

may occur. If water hammer conditions exist you

must install a water hammer arrester. Contact a

plumbing professional if you are uncertain how to

check for this condition.

•Do not install on hot water supply lines. The

maximum operating water temperature of this

lter system is 100 °F (37.8 °C).

•Protect lter from freezing. Drain lter when

temperatures drop below 40 °F (4.4 °C).

•The disposable lter cartridge MUST be replaced

every 6 months, at the rated capacity or if a

noticeable reduction in ow rate occurs.

•Protect from freezing, remove lter cartridge

when temperatures are expected to drop below

33° F.

•Do not install systems in areas where ambient

temperatures may go above 110° F (43.3° C).

•Where a backow prevention device is installed

on a water system, a device for controlling

pressure due to thermal expansion must be

installed.

•Ensure all tubing and ttings are secure and free

of leaks.

55TROUBLESHOOTING

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my refrigerator and freezer?

A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the

freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired

temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should

be rm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,

press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the

display change. On some models, you can also select the Refrigerator Manager application on the

display and use the Unit button.

Q: How do I set the refrigerator and freezer temperatures?

A: Continually press the Refrigerator or Freezer button on the control panel until the desired

temperature appears. The numbers will cycle from highest to lowest and then return to the highest

again with continuous pressing. On some models, you can also set the temperatures in the

Refrigerator Manager application on the display.

Q: Why do I hear a buzzing noise from my refrigerator periodically?

A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is

turned on. If you do not have a water source attached to the back of the refrigerator you should turn

the icemaker off.

Q: Why does the icemaker tray look crooked?

A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.

The change in position is to assist in the freezing process.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display

shows “OFF” (see below). What is wrong?

A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance

is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus

buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.

Use the same procedure to return the refrigerator to Demo Mode, if desired.

ENGLISH

56 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem Possible Cause Solutions

Refrigerator and

Freezer section are

not cooling.

The refrigerator control is set

to OFF (some models).

•Turn the control ON. Refer to the Setting the Controls

section for proper temperature settings.

Refrigerator is set to Demo

Mode.

•Demo Mode allows the lights and control display to

work normally while disabling cooling, to save energy

while the refrigerator is on the showroom oor. See the

FAQs section of this manual for instructions on how to

disable Demo Mode.

Refrigerator is in the defrost

cycle.

•During the defrost cycle, the temperature of each

compartment may rise slightly. Wait 30 minutes and

conrm the proper temperature has been restored once

the defrost cycle has completed.

Refrigerator was recently

installed.

•It may take up to 24 hours for each compartment to

reach the desired temperature.

Refrigerator was recently

relocated.

•If the refrigerator was stored for a long period of time

or moved on its side, it is necessary for the refrigerator

to stand upright for 24 hours before connecting it to

power.

Cooling system

runs too much.

Refrigerator is replacing an

older model.

•Modern refrigerators require more operating time but

use less energy due to more efcient technology.

Refrigerator was recently

plugged in or power restored.

•The refrigerator will take up to 24 hours to cool

completely.

The door is opened often or a

large amount of food / hot food

was added.

•Adding food and opening the door warms the

refrigerator, requiring the compressor to run longer in

order to cool the refrigerator back down. In order to

conserve energy, try to get everything you need out of

the refrigerator at once, keep food organized so it is

easy to nd, and close the door as soon as the food is

removed. (Refer to the Food Storage Guide.)

Doors are not closed

completely.

•Firmly push the doors shut. If they will not shut all the

way, the "Doors will not close correctly or pop open"

section.

Refrigerator is installed in a

hot location.

•The compressor will run longer under warm conditions.

At normal room temperatures (70 °F) expect your

compressor to run about 40 % to 80 % of the time.

Under warmer conditions, expect it to run even more

often. The refrigerator should not be operated above

110 °F.

Condenser / back cover is

clogged.

•Use a vacuum cleaner with an attachment to clean the

condenser cover and vents. Do not remove the panel

covering the condenser coil area.

57TROUBLESHOOTING

Cooling

Problem Possible Cause Solutions

Interior moisture

buildup.

Doors are opened often or for

long periods of time.

•When the doors are opened often or for long periods

of time, warm, humid air enters the compartment.

This raises the temperature and moisture level within

the compartment. To lessen the effect, reduce the

frequency and duration of door openings.

Doors are not closed correctly. •See the "Doors will not close correctly or pop open"

section.

Weather is humid.

•Humid weather allows additional moisture to enter the

compartments when the doors are opened leading to

condensation or frost. Maintaining a reasonable level of

humidity in the home will help to control the amount of

moisture that can enter the compartments.

Defrost cycle recently

completed.

•During the defrost cycle, the temperature of each

compartment may rise slightly and condensation may

form on the back wall. Wait 30 minutes and conrm that

the proper temperature has been restored once the

defrost cycle has completed.

Food is not packaged

correctly.

•Food stored uncovered or unwrapped, and damp

containers can lead to moisture accumulation within

each compartment. Wipe all containers dry and store

food in sealed packaging to prevent condensation and

frost.

Food is freezing

in the refrigerator

compartment.

Food with high water content

was placed near an air vent.

•Rearrange items with high water content away from air

vents.

Refrigerator temperature

control is set incorrectly.

•If the temperature is too cold, adjust the control one

increment at a time and wait for the temperature to

stabilize. Refer to the Control Panel section for more

information.

Refrigerator is installed in a

cold location.

•When the refrigerator is operated in temperature

below 41°F (5°C), food can freeze in the refrigerator

compartment. The refrigerator should not be operated

in temperature below 55°F (13°C).

Refrigerator or

Freezer section is

too warm.

Refrigerator was recently

installed.

•It may take up to 24 hours for each compartment to

reach the desired temperature.

The air vents are blocked. Cold

air circulates from the freezer

to the fresh food section and

back again through air vents

in the wall dividing the two

sections.

•Locate air vents by using your hand to sense airow

and move all packages that block vents and restrict

airow. Rearrange items to allow air to ow throughout

the compartment.

ENGLISH

58 TROUBLESHOOTING

Cooling/Ice & Water

Problem Possible Cause Solutions

Refrigerator or

Freezer section is

too warm.

Doors are opened often or for

long periods of time.

•When the doors are opened often or for long periods

of time, warm, humid air enters the compartment.

This raises the temperature and moisture level within

the compartment. To lessen the effect, reduce the

frequency and duration of door openings.

Unit is installed in a hot

location.

•The refrigerator should not be operated in temperatures

above 110 °F.

A large amount of food or

hot food was added to either

compartment.

•Adding food warms the compartment requiring the

cooling system to run. Allowing hot food to cool to room

temperature before putting it in the refrigerator will

reduce this effect.

Doors not closed correctly. •See the Doors will not close correctly or pop open

section in Parts & Features Troubleshooting.

Temperature control is not set

correctly.

•If the temperature is too warm, adjust the control one

increment at a time and wait for the temperature to

stabilize.

Defrost cycle has recently

completed.

•During the defrost cycle, the temperature of each

compartment may rise slightly and condensation may

form on the back wall. Wait 30 minutes and conrm the

proper temperature has been restored once the defrost

cycle has completed.

Refrigerator or

Freezer section is

too cold.

Incorrect temperature control

settings.

•If the temperature is too cold, adjust the control one

increment at a time and wait for the temperature

to stabilize. Refer to the Control Panel for more

information.

Frost or ice crystals

form on frozen food

(inside of sealed

package).

Condensation from food with a

high water content has frozen

inside of the food package.

•This is normal for food items with a high water content.

Food has been left in the

freezer for a long period of

time.

•Do not store food items with high water content in the

freezer for a long period of time.

Frost or ice crystals

form on frozen

food (outside of

package).

Door is opened frequently or

for long periods of time.

•When the doors are opened often or for long periods

of time, warm, humid air enters the compartment. This

raises the temperature and moisture level within the

compartment. Increased moisture will lead to frost

and condensation. To lessen the effect, reduce the

frequency and duration of door openings.

Door is not closing properly. •Refer to the Doors will not close correctly or pop open

section in the Troubleshooting section.

59TROUBLESHOOTING

Ice & Water

Problem Possible Cause Solutions

Icemaker is

not making

enough ice.

Demand exceeds ice storage

capacity.

•The icemaker will produce approximately 70-184 cubes

in a 24 hour period.

House water supply is not

connected, valve is not turned on

fully, or valve is clogged.

•Connect the refrigerator to a cold water supply with

adequate pressure and turn the water shutoff valve fully

open. If the problem persists, it may be necessary to

contact a plumber.

Water lter has been exhausted.

•Replacing the water lter is recommended:

•Approximately every six months.

•When the water lter indicator turns on.

•When the water dispenser output decreases.

•When the ice cubes are smaller than normal.

Low house water supply pressure.

•The water pressure must be between 20 and 120 psi

on models without a water lter and between 40 and

120 psi on models with a water lter. If the problem

persists, it may be necessary to contact a plumber.

Reverse Osmosis ltration system

is used.

•Reverse osmosis ltration systems can reduce the

water pressure below the minimum amount and result

in icemaker issues. (Refer to the Connecting the Water

Line section.)

Tubing connecting refrigerator to

house supply valve is kinked.

•The tubing can kink when the refrigerator is moved

during installation or cleaning resulting in reduced water

ow. Straighten or repair the water supply line and

arrange it to prevent future kinks.

Doors are opened often or for long

periods of time.

•If the doors of the unit are opened often, ambient

air will warm the refrigerator which will prevent the

unit from maintaining the set temperature. Lowering

the refrigerator temperature can help, as well as not

opening the doors as frequently.

Doors are not closed completely.

•If the doors are not properly closed, ice production will

be affected. See the "Doors will not close correctly or

pop open" section in Parts & Features Troubleshooting

for more information.

The temperature setting for the

freezer is too warm.

•The recommended temperature for the freezer

compartment for normal ice production is 0°F. If the

freezer temperature is warmer, ice production will be

affected.

Icemaker is

not making

ice

Refrigerator was recently installed

or icemaker recently connected.

•It may take up to 24 hours for each compartment to

reach the desired temperature and for the icemaker to

begin making ice.

Icemaker not turned on. •Locate the icemaker ON/OFF and conrm that it is

turned on.

ENGLISH

60 TROUBLESHOOTING

Ice & Water

Problem Possible Cause Solutions

Icemaker is not

making ice

The ice detecting sensor is

obstructed.

•Foreign substances or frost on the ice-detecting sensor

can interrupt ice production. Make sure that the sensor

area is clean at all times for proper operation.

The refrigerator is not

connected to a water supply or

the supply shutoff valve is not

turned on.

•Connect the refrigerator to the water supply and turn

the water shutoff valve fully open.

Icemaker shutoff (arm or

sensor) obstructed.

•If your icemaker is equipped with an ice shutoff arm,

make sure that the arm moves freely. If your icemaker

is equipped with the electronic ice shutoff sensor, make

sure that there is a clear path between the two sensors.

Reverse osmosis water

ltration system is connected

to your cold water supply.

•Reverse osmosis ltration systems can reduce the

water pressure below the minimum amount and result

in icemaker issues. (Refer to the Connecting the Water

Line section.)

Ice has bad taste or

odor.

Water supply contains

minerals such as sulfur.

•A water lter may need to be installed to eliminate taste

and odor problems. NOTE: In some cases, a lter may

not help. It may not be possible to remove all minerals/

odor/taste in all water supplies.

Icemaker was recently

installed.

•Ice that has been stored for too long will shrink,

become cloudy, and may develop a stale taste. Throw

away old ice and make a new supply.

The food has not been

stored properly in either

compartment.

•Rewrap the food. Odors may migrate to the ice if food

is not wrapped properly.

The interior of the refrigerator

needs to be cleaned. •See the Maintenance section for more information.

The ice storage bin needs to

be cleaned.

•Empty and wash the bin (discard old cubes). Make sure

that the bin is completely dry before reinstalling it.

Icemaker is making

too much ice.

Icemaker shutoff (arm/ sensor)

is obstructed.

•Empty the ice bin. If your icemaker is equipped with an

ice shutoff arm, make sure that the arm moves freely.

If your icemaker is equipped with the electronic ice

shutoff sensor, make sure that there is a clear path

between the two sensors. Reinstall the ice bin and wait

24 hours to conrm proper operation.

61TROUBLESHOOTING

Parts & Features

Problem Possible Cause Solutions

Doors will not close

correctly or pop

open.

Food packages are blocking

the door open.

•Rearrange food containers to clear the door and door

shelves.

Ice bin, crisper cover, pans,

shelves, door bins, or baskets

are out of position.

•Push bins all the way in and put crisper cover, pans,

shelves and baskets into their correct positions. See

the Operation section for more information.

The doors were removed

during product installation and

not properly replaced.

•Remove and replace the doors according to the

Removing and Replacing Refrigerator Handles and

Doors section.

Refrigerator is not leveled

properly.

•See Door Alignment in the Refrigeration Installation

section to level refrigerator.

Doors are difcult

to open.

The gaskets are dirty or sticky.

•Clean the gaskets and the surfaces that they touch.

Rub a thin coat of appliance polish or kitchen wax on

the gaskets after cleaning.

Door was recently closed.

•When you open the door, warmer air enters the

refrigerator. As the warm air cools, it can create a

vacuum. If the door is hard to open, wait one minute to

allow the air pressure to equalize, then see if it opens

more easily.

Refrigerator

wobbles or seems

unstable

Leveling legs are not adjusted

properly. •Refer to the Leveling and Door Alignment section.

Floor is not level. •It may be necessary to add shims under the leveling

legs or rollers to complete installation.

Lights do not work. LED interior lighting failure.

•The refrigerator compartment lamp is LED interior

lighting, and service should be performed by a qualied

technician.

Refrigerator has an

unusual odor.

The Air Filter may need to

be set to the MAX setting or

replaced.

•Set the Air Filter to the MAX setting. If the odor does

not go away within 24 hours, the lter may need to be

replaced. See the Replacing the Air Filter section for

replacement instructions.

The interior of

the refrigerator is

covered with dust

or soot.

The refrigerator is located

near a re source, such as a

replace, chimney, or candle.

•Make sure that the refrigerator is not located near a re

source, such as a replace, chimney or candle.

ENGLISH

62 TROUBLESHOOTING

Noises

Problem Possible Cause Solutions

Clicking

The defrost control will click when the

automatic defrost cycle begins and ends.

The thermostat control (or refrigerator

control on some models) will also click

when cycling on and off.

•Normal Operation

Rattling

Rattling noises may come from the ow

of refrigerant, the water line on the back

of the unit, or items stored on top of or

around the refrigerator.

•Normal Operation

Refrigerator is not resting solidly on the

oor.

•Floor is weak or uneven or leveling legs

need to be adjusted. See the Leveling and

Door Alignment section.

Refrigerator with linear compressor was

jarred while running. •Normal Operation

Whooshing

Evaporator fan motor is circulating air

through the refrigerator and freezer

compartments.

•Normal Operation

Air is being forced over the condenser by

the condenser fan. •Normal Operation

Gurgling Refrigerant owing through the cooling

system. •Normal Operation

Popping Contraction and expansion of the inside

walls due to changes in temperature. •Normal Operation

Sizzling Water dripping on the defrost heater

during a defrost cycle. •Normal Operation

Vibrating

If the side or back of the refrigerator is

touching a cabinet or wall, some of the

normal vibrations may make an audible

sound.

•To eliminate the noise, make sure that the

sides and back cannot vibrate against any

wall or cabinet.

Dripping Water running into the drain pan during

the defrost cycle. •Normal Operation

Pulsating or high-

pitched sound

Your refrigerator is designed to run

more efciently to keep your food items

at the desired temperature. The high

efciency compressor may cause your

new refrigerator to run longer than

your old one, but it is still more energy

efcient than previous models. While the

refrigerator is running, it is normal to hear

a pulsating or high-pitched sound.

•Normal Operation

63TROUBLESHOOTING

Wi-Fi Network

Problem Possible Cause Solutions

Your home appliance and

smartphone is not connecting to

the Wi-Fi network.

The password for the Wi-Fi that

you are trying to connect to is

incorrect.

•Find the Wi-Fi network connected

to your smartphone and remove it,

then register your appliance on LG

SmartThinQ application.

Mobile data for your smartphone

is turned on.

•Turn off the Mobile data on your

smartphone before registering the

appliance.

The wireless network name (SSID)

is set incorrectly.

•The wireless network name (SSID)

should be a combination of English

letters and numbers. (Do not use

special characters.)

The router frequency is not 2.4

GHz.

•Only a 2.4 GHz router frequency

is supported. Set the wireless

router to 2.4 GHz and connect the

appliance to the wireless router. To

check the router frequency, check

with your Internet service provider

or the router manufacturer.

The router is too far from the

appliance.

•If the appliance is too far from the

router, the signal may be weak

and the connection may not be

congured correctly. Move the

router closer to the appliance

or purchase and install a Wi-Fi

repeater.

ENGLISH

64 LIMITED WARRANTY

LIMITED WARRANTY

FOR USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT

PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace

the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only

when purchased and used within the United States including U.S. Territories.

WARRANTY PERIOD

Refrigerator/Freezer

Sealed System

(Condenser, Dryer,

Connecting Tube

and Evaporator)

Compressor

One (1) year from the

date of original retail

purchase

Five (5) years from the

date of original retail

purchase

Five (5) years from the

date of original retail

purchase Linear / Inverter Compressor Only : Parts

Only for years 6-10 from the date of

original retail purchase (Consumer will be

charged for labor)

Parts and Labor

(internal/ functional

parts only)

Parts and Labor Parts and Labor

•Replacement products and parts are warranted for the remaining portion of the original warranty period or

ninety (90) days, whichever is greater.

•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.

•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN

DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES

SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST

GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS,

COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER

DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY,

SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how

long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty

gives you specic legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized

repairs.

•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical

service.

•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate

or interrupted water supply or inadequate supply of air.

•Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s

manual.

•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, re, oods, acts of

God, or any other causes beyond the control of LG.

•Damage or failure caused by unauthorized modication or alteration, or if used for other than the intended

purpose.

65LIMITED WARRANTY

•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair

includes use of parts not authorized by LG. Improper installation or maintenance includes installation or

maintenance contrary to the Product owner’s manual.

•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.

•Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other

damage to the nish of the Product, unless such damage is reported within one (1) week of delivery.

•Damage or missing items to any display, open box, or discounted Product.

•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

•Products with original serial numbers that have been removed, altered, or cannot be readily determined.

•Increases in utility costs and additional utility expenses.

•Any noises associated with normal operation.

•Use of accessories (e.g., water lters, etc.), components, or consumable cleaning products that are not

authorized by LG.

•Replacement of light bulbs, lters, or any consumable parts.

•When Product is used for other than normal and proper household use (e.g. commercial or industrial use,

ofces, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s

manual.

•Costs associated with removal and reinstallation of your Product for repairs.

•Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this

limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,

AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG

ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Denitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,

subsidiaries and afliates, and each of their ofcers, directors, employees, agents, beneciaries, predecessors

in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute,

claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,

fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,

condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must rst notify LG in

writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,

Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage

in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,

address, and telephone number; identify the product that is the subject of the claim; and describe the nature of

the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party

may proceed to le a claim for arbitration.

ENGLISH

66 LIMITED WARRANTY

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the

30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by

binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and

LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or

claim. More specically, without limitation of the foregoing, any dispute between you and LG shall not under any

circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring

an individual action in small claims court, but that small claims court action may not be brought on a class or

representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”)

and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect

at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this

section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for

arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must

also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration

1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conict between the AAA Rules and the rules

set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed

by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent

jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability

of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is

bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes

between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for

arbitration, LG will promptly pay all arbitration ling fees to the AAA unless you seek more than $25,000 in

damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise

provided for herein, LG will pay all AAA ling, administration and arbitrator fees for any arbitration initiated in

accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your

attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to,

the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of

reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If

the arbitrator nds either the substance of your claim or the relief sought in the demand is frivolous or brought for

an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the

payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG

for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except

as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG

prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted

solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by

an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing

will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the

federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic

arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the

other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar

days from the date of the rst consumer purchaser’s purchase of the product by either: (i) sending an e-mail to

optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in

the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was

purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be

found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-

continued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or

telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of

this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will

continue to enjoy the full benets of the Limited Warranty. If you keep this product and do not opt out, then you

accept all terms and conditions of the arbitration provision described above.

67LIMITED WARRANTY

FOR CANADA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER

JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS

ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”

BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option,

repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid

only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used

within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be veried, the warranty will begin sixty

(60) days from the date of manufacture)

Refrigerator Sealed System (Condenser, Dryer, Connecting Tube

and Evaporator)

Linear / Inverter

Compressor

One (1) year from the

date of original retail

purchase

One (1) year from the

date of original retail

purchase

Seven (7) years from

the date of original retail

purchase

Ten (10) years from the

date of original retail

purchase

Parts and Labor (internal/

functional parts only) Parts and Labor Parts only (Consumer will

be charged for labor)

Part only (Consumer will

be charged for labor)

•Replacement products and parts are warranted for the remaining portion of the original warranty period or

ninety (90) days, whichever is greater.

•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured,

all at the sole discretion of LGECI.

•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT

AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER

WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON

LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER

WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT

ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET

OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR

OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT,

PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST

PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,

WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL

BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF

ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specic legal rights. You may also have other rights that vary from province to

province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any

implied condition or warranty under provincial law is severable where it conicts with such provincial law without

affecting the remainder of this warranty’s terms.

ENGLISH

68 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or

plumbing; or iii) correct unauthorized repairs or installations of the Product;

•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical

service;

•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate

or interrupted water supply or inadequate supply of air;

•Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions

outlined in the Product’s owner’s manual;

•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, re, oods, acts of

God, or any other causes beyond the control of LGECI or the manufacturer;

•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the

Product. Improper repair includes use of parts not authorized or specied by LGECI. Improper installation or

maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.

•Damage or failure caused by unauthorized modication or alteration of the Product, or if used for other than the

intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to

improper installation of the Product;

•Damage or failure caused by incorrect electrical current, voltage or plumbing codes;

•Damage or failure caused by use that is other than normal household use, including, without limitation,

commercial or industrial use, including use in commercial ofces or recreational facilities, or as otherwise

outlined in the Product’s owner’s manual;

•Damage or failure caused by the use of any accessories, components or cleaning products, including, without

limitation, water lters, that are not approved/authorized by LGECI;

•Replacement of the water lter cartridge due to water pressure that is outside the specied operating range or

due to excessive sediment in the water supply;

•Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other

damage to the nish of the Product, unless such damage results from defects in materials or workmanship

and is reported to LGECI within one (1) week of delivery of the Products;

•Damage or missing items to any display, open box, refurbished or discounted Product;

•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

•Products with original serial numbers that have been removed, altered or cannot be readily determined at the

discretion of LGECI;

•Increases in utility costs and additional utility expenses in any way associated with the Product;

•Any noises associated with normal operation of the Product;

•Replacement of light bulbs, lters, fuses or any other consumable parts;

•Replacement of any part that was not originally included with the Product;

•Costs associated with removal and/or reinstallation of the Product for repairs; and

•Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts

covered under this Limited Warranty.

•Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km

radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is

located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring

the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,

This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR

WEBSITE:

Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or

visit our website at http://www.lg.com

69LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF

OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED

EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.

EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT

TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Denitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents,

subsidiaries and afliates, and each of their ofcers, directors, employees, agents, beneciaries, predecessors

in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute,

claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,

fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,

condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must rst notify LG in

writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20

Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage

in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,

address, and telephone number; identify the product that is the subject of the claim; and describe the nature

of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s

receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the

procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any

amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator

determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the

30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you

and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside

in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which

case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent

permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a

dispute involving any other person’s or entity’s product or claim. More specically, without limitation of the

foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall

not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either

party may bring an individual action in small claims court, but that small claims court action may not be brought

on a class or representative basis except to the extent this prohibition is not permitted at law in your province or

territory of jurisdiction as it relates to the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be private and condential, and conducted on a simplied and

expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial

arbitration law and rules of the province or territory of your residence. You must also send a copy of your

written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive,

North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial

commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent

jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability

of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is

bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and

any disputes between you and LG except to the extent that such law is preempted by or inconsistent with

applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or

controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or

territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for

arbitration, LG will promptly pay all arbitration ling fees unless you seek more than $25,000 in damages, in

which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise

provided for herein, LG will pay all ling, administration and arbitrator fees for any arbitration initiated in

accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG

will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but

not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows

for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent

that a court would. If the arbitrator nds either the substance of your claim or the relief sought in the demand

is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all

arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse

LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable

arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and

expenses from you if LG prevails in the arbitration.

ENGLISH

70 LIMITED WARRANTY

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted

solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an

in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to

a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at

the nearest, most mutually-convenient arbitration location available within the province or territory in which you

reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is

unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by

applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including

these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of

this Limited Warranty.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the

other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar

days from the date of the rst consumer purchaser’s purchase of the product by either (i) sending an e-mail to

optout@lge.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in

the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was

purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be

found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule-

repair and clicking on “Find My Model & Serial Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited

Warranty and any disputes between you and LG except to the extent that such law is preempted by or

inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,

action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction

of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or

controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or

telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of

this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will

continue to enjoy the full benets of the Limited Warranty. If you keep this product and do not opt out, then you

accept all terms and conditions of the arbitration provision described above.

Conict of Terms. In the event of a conict or inconsistency between the terms of this Limited Warranty and the

End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall

control and govern the rights and obligations of the parties and shall take precedence over the EULA.

MEMO

LG LFXS28596S REF_NA_MFL68680491_EN User Manual Owner's REF NA MFL68680491 02 PRINT ENG 18.4.21;

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