LG LSXS26336S MFL67653437 7[1] User Manual Owner's 10

2017-09-16

User Manual: LG LSXS26336S Owner's Manual Most comprehensive of product setup and usage. (English)

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DIVISION: REF.
DATE: SEPTEMBER 1, 2014

PART NUMBER: MFL67653437

DESCRIPTION: OWNER’S MANUAL

Part No. MFL67653437

MODEL DESCRIPTION:
Product: SXS Refrigerator

Project: B-Veyron

Brand: LG

Customer: LGEUS
PRINTING SPECIFICATION:

1. Trim Size (mm): 182 +1 (W), 257 +1(H)

4. Printing Method: Off Set

2. Printing Color: Black

5. Bindery Type: Saddle Stitch

3. Paper Type:

6. Language: English

- Cover: Bond 63 gr

7. Number of Pages: 56

- Content : Bond 63 gr

8. Number of Sheets: 14
NOTES:

1. The part should not contain prohibited substances (Pb, Cd, Hg, Cr+6, PBB, PBDE) and should comply
with standard LG (61)-A-9101.
2. Blank sheets should be distributed as follows: 1st Blank sheet after cover.

DESCRIPCIÓN: MANUAL DE USUARIO

Número de Parte: MFL67653437

DESCRIPCIÓN DEL MODELO:
Producto: Refrigerador dos puertas

Proyecto: B-veyron

Marca: LG

Cliente: LGEUS
ESPECIFICACIONES DE IMPRESIÓN:

1. Dimensiones (mm): 182 +1 (A), 257 +1 (L)

4. Método de Impresión: Off Set

2. Color de Impresión: Negro

5. Modo de Unión: Engrapado

3. Tipo de Papel:

6. Idioma: Inglés

- Portada: Papel Bond 63 gr

7. Número de Páginas: 56

- Contenido: Papel Bond 63 gr

8. Número de Pliegos: 14
NOTAS:

1. Esta pieza no debe contener sustancias prohibidas (Pb, Cd, Hg, Cr+6, PBB, PBDE) y los detalles deben
de cumplir con el estándar LG (61)-A-9101.
2. Las páginas en blanco deben distribuirse de la siguiente manera: 1ra página en blanco después de la
portada.

EGVEB00194

28/11/2014

Add some texts for standard requirement.

EGVF400037

07/04/2015

Update logo

EGVFB00001

02/11/2015

Update texts and add some images.

EGVG200097

15/02/2016

Change some texts and add new models

EGVG300135

16/03/2016

Correct page 38.

6
7

EGVG400009
EGVG500151

26/04/2016
02/06/2016

Add new models.
Add instructions and new model.

8
9

EGVG700179

29/07/2016

Update information.

EGVH200138
21/03/2017 Add copyright, Change SDS Phone,
Change Warranty, Add sentence for remove vynil, Delete the word
“refrigerant” in warranty part.
EGVH900045
09/08/2017
Update information in pg 36 about “Performance Data Sheet”.

ENGLISH

OWNER’S MANUAL

SIDE BY SIDE
REFRIGERATOR

Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.

Model Name(*=color)
LSXS26326*
GS73SGS
LSXS26366*
GS74SDS
LSXS26466*
GS73SDS
LSXS26386*
GS74SGS
LSXC22326* GS73SDD
P/No. MFL67653437-10

LSXS26336*
GS73SGG
LSXC22386*
LSXC22336*

ww w.lg.com
Copyright © 2014 - 2017 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS

ENGLISH

TABLE OF CONTENTS
3

PRODUCT FEATURES

IMPORTANT SAFETY
INSTRUCTIONS

HOW TO USE

Before Use

Control Panel

- Airflow

- Control Panel Features
Automatic Icemaker

COMPONENTS

Refrigerator Exterior

- When You Should Turn the Icemaker Off

Refrigerator Interior

- Normal Sounds You May Hear

- Preparing for Vacation

- Power Failure

Ice and Water Dispenser

Storing Food

- Food Preservation Location

- Food Storage Tips

- Storing Frozen Food

Detaching and Assembling the Storage Bins

INSTALLATION

Installation Overview

Specifications

Unpacking Your Refrigerator

Choosing the Proper Location

- Flooring

- Ambient Temperature

- Measuring the Clearances

Removing/Assembling the Refrigerator
Door Handles

Removing/Assembling the Refrigerator
Doors

- Removing the Left (Freezer) Door

- Removing the Right (Refrigerator) Door

- Reinstalling the Right (Refrigerator) Door

- Reinstalling the Left (Freezer) Door

Connecting the Water Line

- Before You Begin

Door-In-Door

Adjusting the Refrigerator Shelves

MAINTENANCE

Cleaning

Replacing the Water Filter

SMART DIAGNOSISTM

Using Smart Diagnosis

- Water Pressure

TROUBLESHOOTING

- What You Will Need

Common Product Questions

- Water Line Installation Instructions

Noises You Might Hear

Turning On the Power

Before Calling for Service

Leveling

Door Alignment

WARRANTY (USA)

WARRANTY (CANADA)

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

DOOR-IN-DOOR REFRESHMENT CENTER
The Door-in-Door Refreshment Center provides a convenient area for
frequently-used items that require easy access.

FRESH ZONE DRAWERS
The Fresh Zone drawers are designed to help keep your fruits and
vegetables fresh.

DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door remains open. If a refrigerator door
is left open for more than 60 seconds, a warning alarm SOUNDS AT
30 second intervals.

AUTO CLOSING HINGE
The refrigerator doors close automatically with a slight push. (The door
only closes automatically when it is open at an angle less than 30°.)

ICE PLUS
Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour period.

ENGLISH

PRODUCT FEATURES

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards
that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:

WARNING
CAUTION

You can be killed or seriously injured if you do not follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result in
minor or moderate injury, or product damage.

WARNING
To reduce the risk of re, electric shock, or personal injury when using your product,
basic safety precautions should be followed, including the following:

Power
NEVER unplug your refrigerator by pulling
on the power cord. Always grip the plug
and pull it straight out from the
outlet.
Immediately call a technician to repair or
replace all power cords that have become
frayed or otherwise damaged. Do not use
a cord that shows cracks or abrasion
damage along its length or at either the
plug or connector end.
ower outlet.
Unplug the power plug immediately in the
event of a blackout or thunderstorm.
Plug in the power plug with the power
cord facing downward.
Do not plug appliance into a damaged wall
outlet.
If the appliance is submerged or partially
appliance immediately from the main circuit
breakers. Contact the nearest service center

Installation

Contact an authorized service center when
you install or relocate the refrigerator.
When moving your refrigerator away from
the wall, be careful not to roll over or
damage the power cord.
Your refrigerator must always be plugged
to its own outlet which is adequately
grounded. The energy current should only
be 115 V ~ 60 Hz, 127 V ~ 60 Hz or 220 V~
50/60 Hz, AC (according to the National
rating type). with a 15 A fuse for voltages
between 115 and 127 V or 10 A to 220 V
independent voltage protection system
from the main supply of your home. (The
by a
electrical installation must be

Do not install the refrigerator where there
may be a danger of the unit falling.

Use
DO NOT allow children to climb, stand,
or hang on the refrigerator doors or on
the shelves in the refrigerator. They could
damage the refrigerator and seriously
injure themselves.
Do not hang on to or place heavy objects
on the refrigerator’s dispenser.
Do not place heavy or dangerous objects
(bottles with liquid) on the refrigerator.
Do not put live animals inside the
refrigerator.
Do not allow children to climb into the
product when it is in use.
In the event of a gas leak (propane/
LPG), ensure adequate ventilation and
contact an authorized service center
before resuming use. Do not touch or
disassemble the electrical outlet of the
refrigerator.
In the event of a refrigerant leak, move
objects away from the
refrigerator. Ensure adequate ventilation
and contact an authorized service center.
Do not use or place
substances
(chemicals, medicine, cosmetics, etc) near
the refrigerator or store them inside the
refrigerator. Do not place the refrigerator
in the vicinit
Do not ov
or pack items too tightly into
door bins. Doing so may cause damage
to the bin or personal injury if items are
removed with excessive force.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
This product is not to be used for special
purposes such as the storage of medicine
or test materials or for use on ships, etc.
Unplug the power plug before cleaning or
repairing the refrigerator.
When a technician replaces the LED lamp
in the refrigerator, unplug the refrigerator or
turn off the power.
Do not modify or extend the power cord.
Do not use a dryer to dry the interior. Do
not light a candle to remove interior odors.
We do not recommend the use of extension cables. However, if you still choose
to utilize an extension cable, it is
absolutely necessary that it is listed in the
UL (in the United States) or CSA (in
Canada), that it supports three-pronged
plugs and that the electrical current
support a 15 A fuse for voltages between
115 and 127 V or 10 A to 220 V. (Verify the
electric specification of your country.)
Do not use an outlet that can be turned
off with a switch. Do not use an extension
cord. It is the user’s responsibility to
replace a standard 2-prong wall outlet
with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord (Verify the electric specification
of your country.).
Do not use an adapter plug and plug the
power plug into a multi-outlet extension
cord.
Disconnect the power cord immediately if
you hear a noise, smell a strange odor or
detect smoke coming from the appliance.
Turn the power off if water or dust
penetrates into the refrigerator. Call a
service agent.
Do not disassemble or modify the
refrigerator.
Do not put hands, feet, or metal objects
below or behind the refrigerator.

Do not operate the refrigerator or touch
the power cord with wet hands.
Children should be supervised to ensure
they do not use the device as a toy
In refrigerators with automatic icemakers,
avoid contact with the moving parts
of the ejector mechanism or with the
heating element that releases the cubes.
Do not place fingers or hands on the
automatic ice-making mechanism while
the refrigerator is plugged in.
When dispensing ice from the dispenser,
do not use crystal ceramics.
Do not touch the cold surfaces in the
freezer compartment with wet or damp
hands, when your refrigerator is in
operation.
Do not put glass containers, glass bottles
or soda in the freezer.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for their
safety.
Do not refreeze frozen food that has
thawed completely. Doing so may result
in a serious health issue.
If you are throwing away y our old
refrigerator, make sure the CFC or HCFC
coolant is removed for proper disposal
by a qualified servicer. If you release
CFC/HCFC coolant, you may be fined or
imprisoned in accordance with the relevant
environmental law.
Junked or abandoned refrigerators are
dangerous, even if they are sitting for
only a few days. When disposing of the
refrigerator, remove the packing materials
from the door or take off the doors but
leave the shelves in place so that children
may not easily climb inside.
If the refrigerator is connected to a circuit
protected b y fuses, use time delay fuses.

WARNING: This product contains chemicals known to the State of California to cause
cancer and birth defects or other reproductive harm.

Wash hands after handling.

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the r
re, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:

CAUTION
Installation
The refrigerator must be properly
installed in accordance with the Installer
Instructions that were taped to the front
of the refrigerator.
Be careful when you unpack and install
the refrigerator. Immediately dispose of
plastic and other packing materials out of
the reach of children.
The appliance must be positioned for
easy access to a power source.

Use
Close the door carefully when children
are around.
K
ch point areas;
clearances between the doors and cabinets are necessarily small. Be careful
closing doors when children are nearby.
If you store food improperly, be aware
that it may fall and cause injury.
Do not use aerosols near the refrigerator.
Do not store articles on the top of the
appliance.
If the appliance's power cord is damaged,
the cord must be replaced by the manufacturer or its service agent or a similarly
hazard. Do not operate the appliance
with a damaged power cord.
Caution: This device is meant to be used
in applications domestic and the like, such
and other environments I work; cottages
and customers in hotels, motels and other
environments residential; environments
bed and breakfast rate; hospitality noncommercial and similar applications.
Refrigerator compartment’s lamps are
interior lighting LED type, so maintenance

Do not use extension cords or ungrounded
(two prong) adapters.
Do not store explosive substances such as
in this appliance.

Maintenance

Do not use strong detergents like wax or
thinners for cleaning. Clean with a soft
cloth.
Wipe foreign objects (such as dust and
water) o the prongs of the power plug
and contact areas regularly.
Do not store, disassemble or repair the
refrigerator by yourself.
Remove any dust or foreign matter from
the power plug pins.
Do not use a wet or damp cloth when
cleaning the plug.
If the refrigerator is disconnected from
the power supply, wait f
ve
minutes before plugging it back in.
If you notice a chemical or burning
plastic smell or see smoke, unplug the
refrigerator immediately and contact
your LG Electronics Service Center.
The insulation in this unit contains
cyclopentane or a pentane like blowing
and requires a special elimination
process. Before discontinuing use of this
refrigerator, contact local authorities to
arrange forsafe disposal of the unit.
IMPORTANT : Use only new water hose-sets,
do not reuse old water hose -sets

NOTE
Before a technician installs, cleans or changes
lights, unplug the refrigerator.

and reset the control (of thermostat,
refrigerator or freezer, depending on your
model) to the desired position.

SAVE THESE INSTRUCTIONS

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator.
tual product may di er depending on the model.

Refrigerator Exterior for Door-In-Door Models

Freezer

Refrigerator

Preserves frozen food.

Preserves food.
Door-in-Door

Control Panel
Sets the refrigerator and
freezer temperatures, the
w
dispenser mode.

Filtered Water
and Ice Dispenser
water and ice.

Refrigerator Exterior for Standard Model
Vertical

Horizontal

Freezer
Preserves frozen food.

Control Panel
Sets the refrigerator and
freezer temperatures, the
w
dispenser mode.

Refrigerator
Preserves food.

Filtered Water
and Ice Dispenser
water and ice.

ENGLISH

COMPONENTS

ENGLISH

Refrigerator Interior for Door-In-Door Models
Freezer
Compartment

Refrigerator
Compartment
Dairy Corner

LED Lamp

Filter
LED Lamp
Automatic
Icemaker

Shelf

Shelf
Refreshment center
Shelf

Door Bin
Freezing Zone

Fresh zone

Door Bin

NOTE
Parts, features and options vary by model.
Your model may not include every option.

COMPONENTS

Refrigerator Interior for Standard Model
Freezer
Compartment

Refrigerator
Compartment
Dairy Corner

LED Lamp

Filter
LED Lamp
Automatic
Icemaker

Door Bin

Shelf

Shelf
Door Bin

Door Bin

Door Bin
Freezing Zone

Fresh zone
Door Bin
Door Bin

Horizontal Display
Freezer
Compartment
LED Lamp

Refrigerator
Compartment
Dairy Corner
Filter
LED Lamp

Automatic
Icemaker

Shelf

Door Bin

Shelf

Door Bin

Freezing Zone
Fresh zone
Door Bin
Door Bin

NOTE
Parts, features and options vary by model.
Your model may not include every option.

ENGLISH

Vertical Display

INSTALLATION

INSTALLATION
ENGLISH

Installation Overview
Please read the following installation instr
to another location.

Unpacking your
refrigerator and remove
vinyl if applicable

fter purchasing this product or transporting it

2 Choosing the proper
location

3 Disassembling/Assembling

WARNING
4 Connecting the water
supply and water line

Connect to potable water
supply only.

5 Leveling and Door
Alignment

Specifications
The appearance and sp

constant product improvements.

Side by Side refrigerator model
Description
Electrical requirements

Side by Side refrigerator
115 V ~ 60 Hz and fused at 15 A
127 V ~ 60 Hz and fused at 15 A
220 V~ 50/60 Hz and fused at 10 A
(Refer to rating label inside refrigerator compartment).

Min. / Max. Water pressure

20 - 120 psi (138 - 827 kP

Dimensions for Standard Depth Models
LSXS26****, GS7****

35.8 " (W) X 36.3" (D) X 70.3" (H), 51.1 " (D w/ door open)
909 mm (W) X 9 22 mm (D) X 1785 mm (H), 1298 mm (D w/ door open)
After Door Removal: 29.1" (739 mm) (D)

Dimensions for Counter Depth Models
LSXC22****

35.9" (W) X 31.8" (D) X 70.3" (H), 46.5" (D w/ door open)
912 mm (W) X 807 mm (D) X 1785 mm (H), 1180 mm (D w/ door open)
After Door Removal: 24.6" (624 mm) (D)

Net weight for Standard Depth Models
LSXS26****, GS7****

DID Model: 304.3 lb (138 kg)
Basic Model Vertical: 277.8 lb (126 kg)
Basic Model Horizontal: 264.6 lb (120 kg)

Net weight for Counter Depth Models
LSXC22****

DID Model: 277.8 lb (126 kg)
Non DID Model: 251.4 lb (114 kg)

Net weight for Counter Depth Models
LSXC22336*

Non DID Model: 280 lb (127 kg)

INSTALLATION

Unpacking Your Refrigerator
Use two or more people to move and
install the refrigerator. Failure to do so
can result in back or other injury.
Your refrigerator is heavy. When moving
the refrigerator for cleaning or service,
be sure to protect the
r. Always pull
the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as
damage could occur.
Keep
materials and vapors, such as gasoline, away from the
refrigerator. Failure to do so can result
explosion, or death.

Choosing the Proper Location
Select a place where a water supply can
be easily connected for the automatic
icemaker.

NOTE
The water pressure must be between 20
and 120 psi (138 and 827 kPa) on models
without a water ter and between 40 and
120 psi (276 and 827 kPa) on models with a
water lter.
The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet.
This provides the best performance and
also prevents overloading house wiring
from overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.

Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning-type labels, the model and serial
number label
To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing
a small amount of liquid dish soap over the
adhesive with y
Wipe with warm
water and dry.
Please remove vinyl from doors before
connecting unit to the electrical supply
(on some models).
Do not use sharp instruments, rubbing alcohol,
ve cleaners to remove tape or glue. These products can damage
the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position. Please reinstall shelves according
to your individual storage needs.

WARNING

To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.

Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
r. If required, adjust the leveling legs to
r. The
compensate for unev
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
Alignment.)

NOTE
Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.

ENGLISH

WARNING

INSTALLATION

Ambient Temperature
ENGLISH

Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance is too low or high, cooling ability may be
adversely affected.

Measuring the Clearances
Too small of a distance from adjacent items
may result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of the
refrigerator to open the doors, and at least
2 inches (5.08 cm)
between the back of the refrigerator and the
wall as well as on the sides of the refrigerator and adjacent walls or objects.

Removing/Assembling the
Refrigerator Door Handles
NOTE
When it is necessary to move the refrigerator
through a narrow opening, removing the
doors is the recommended procedure. If it
is necessary to remove the handles, follow
the directions below. The appearance of the
handle may vary from what is shown in the
illustrations

Removing the Handles
1

Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.

Loosen the mounting fasteners that connect
to the refrigerator door and handle using a
¼ in. Allen wrench, remove the mounting
fasteners.
Mounting
Fasteners

24” (61 cm)

Set Screw

2”(5.08 cm)

Replacement of lamp
The refrigerator compartment lamp is a LED
interior lighting, so maintenance must be
performed by a qualified technician.

Allen Wrench

Assembling the Handles
1

Assemble the mounting fasteners at both
ends of the handle using a ¼ in. Allen
wrench.

Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.

Mounting Fasteners

INSTALLATION

Removing/Assembling the
Refrigerator Doors

Removing the Left (Freezer) Door
with Water Line Connection

When it is necessary to move the refrigerator
through a narrow opening, removing the doors
is the recommended procedure.

1. Loosen the hinge cover screws and remove
the hinge cover. Disconnect all wire harnesses.
hinge
cover

WARNING

Before removing freezer door, disconnect
water line connectors (one white tube, one
blue tube).
NOTE: Do not remove freezer door if either
the white or blue tube is still connected. To
remove connectors use the support block
that is on the upper shelf in the refrigerator.
1

upper
hinge

wire
harness

2. Rotate the hinge lever counterclockwise (
and lift the upper hinge ( ).

)

upper hinge

hinge lever

Support Block

CAUTION
120 mm

When removing the upper hinge, be careful
that the door does not fall forward.

If your entrance door is too narrow
for the refrigerator to pass through,
remove the refrigerator doors and move
the refrigerator sideways through the
doorway.
Use two or more people to remove and
install the refrigerator doors. Failure to do
so can result in back or other injury.
Disconnect the electrical supply to the
refrigerator before installation. Failure
to do so could result in serious injury or
death.
Do not put hands, feet or other objects
into the air vents or bottom of the
refrigerator. You may be injured or receive
an electrical shock.
Be careful when handling the hinge and
stopper. You may be injured.
Remove food and bins before detaching
the doors and drawers.

3. Remove the freezer compartment door by
lifting it upward. This time, the door should be
lifted enough for the water feed tube to be
completely pulled out.

Enough for
the water feed tube
to be completely
pulled out

CAUTION
Place the door, inside facing up, on a
non-scratching surface. Be careful not to
damage the water feed tube.

Removing the Right (Refrigerator) Door
1. Open the door. Remove the top hinge cover
screw.

2. Use a at blade screwdriver to pry back the
hooks (not shown) of the hinge cover from
the top of the refrigerator cabinet. Lif t up
the cover. Disconnect all wire harnesses.

wire
harness

ENGLISH

Electric Shock Hazard
Disconnect electrical supply to refrigerator
before installing. Failure to do so could
result in death or serious injury.

INSTALLATION

ENGLISH

upper
hinge

hinge lever

Reinstalling the Left (Freezer) Door
1. Feed the water tubes through the lower
hinge pin and place the door onto the
lower hinge pin. Water hoses should be
behind the leg to prevent damage.

3. Rotate the hinge lever clockwise (1). Lift the
upper hinge free of the hinge lever latch (2).

CAUTION
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
4. Lift the door from the lower hinge pin.

2. Fit the top hinge over hinge lever latch and
into place. Rotate the lever clockwise to
secure the hinge.
3. Install the grounding screw and connect all
the wire harnesses.

lower hinge
5. Place the door, inside facing up, on a nonscratching surface.

NOTE
Do not remove the grease on the surface of the gasket or hinge.
Do not remove the sensor assembly in
the right upper hinge cover.

Reinstalling the Right (Refrigerator) Door
1. Place the door onto the lower hinge pin.

4. Hook the tab on the door switch side of the
cover, under the edge of the wire, opening
in the cabinet top. Position the cover into
place. Insert and tighten the cover screw.
5. Reconnect the water tubes by inserting
the tubes into the connectors. The tube is
inserted correctly when only one guide line
is showing out of two.
Collet
Tube
Insert Line

Open the door and turn the hose toward the inside.
Water hoses should be behind the leg to prevent
damage.
INCORRECT

CORRECT

2. Fit the upper hinge over the hinge lever
latch and into place. Rotate the lever
counterclockwise to secure the hinge.
3. Reconnect all wire harnesses. Hook the tab
on the switch side of the cover under the
edge of the wire opening in the cabinet top.
Position the cover and replace the screw.

Tube is completely inserted when only one guide line
is showing out of two.
INCORRECT

CORRECT

Water hoses should be cut with a clean, straight edge
to avoid leaks.

Not Straight

Damaged

Stretched

INSTALLATION

Connecting the Water Line

This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.
Water hammer (water banging in the pipes)
in house plumbing can cause damage to
refrigerator parts and can lead to water leakage
or flooding. Call a qualified plumber to correct
water hammer before installing the water
supply line to the refrigerator.

CAUTION
To prevent burns and product damage, only
connect the refrigerator water line to a cold
water supply.

CAUTION
Do not install the icemaker tubing in areas
where temperatures fall below freezing.

Water Pressure
You will need a cold water supply. The water
pressure must be between 20 and 120 psi ( 138
– 827 kPa ) on models without a water filter and
between 40 and 120 psi ( 276 – 827 kPa ) on
models with a water filter. If the water pressure
does not reach the minimum required pressure,
a separate booster pump may be required
for normal automatic icemaker and cool water
dispensing operation.
If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to
minimize the risk of expensive water damage.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (276 - 413 kPa,
or less than 2.0~3.0 sec. to fill a cup of 7 oz
capacity).

CAUTION
Wear eye protection during installation to
prevent injury.
If the water pressure from the reverse osmosis
system is less than 21 psi or 1.5 kgf/cm2 (takes
more than 4.0 sec to fill a cup of 7 oz capacity):
y Check to see if the sediment filter in
the reverse osmosis system is blocked.
Replace the filter if necessary.
y Allow the storage tank on the reverse
osmosis system to refill after heavy usage.
y If the issue concerning water pressure
from reverse osmosis remains, call a
licensed, qualified plumber.
y All installations must be in accordance
with local plumbing code requirements.

What You Will Need
y Copper Tubing, ¼ in. outer diameter,
to connect the refrigerator to the water
supply. Be sure both ends of the tubing
are cut square.
To determine how
much tubing you
need: measure the
distance from the
water valve on the back of the refrigerator
to the water supply pipe. Then, add 8 feet
(2.4 m). Be sure there is sufficient extra
tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to
allow the refrigerator to move out from
the wall after installation. Keep the total
length of the feed water pipe tube within
26 ft (8 m). Be careful to avoid getting a
kink in the tube. If the tube is longer than
26 ft (8 m), it may cause the water feed to
malfunction.
y Power drill.
y ½ in. or adjustable
wrench.
y Flat blade and Phillips
head screwdrivers.
y Two ¼ in. outer
diameter compression
nuts and 2 ferrules (sleeves) to connect
the copper tubing to the shutoff valve and
the refrigerator water valve.

ENGLISH

Before You Begin

INSTALLATION

ENGLISH

y If your existing copper water line
has a flared fitting at the end, you
will need an adapter (available at
plumbing supply stores) to connect
the water line
to the
refrigerator OR
you can cut off
the flared fitting with a tube cutter
and then use a compression fitting.
y Shutoff valve to connect to the cold
water line. The shutoff valve should
have a water inlet with a minimum
inside diameter of 5/32 in. at the
point of connection to the COLD
WATER LINE. Saddle-type shutoff
valves are included in many water
supply kits.
Before
purchasing,
make sure
a saddletype valve complies with your local
plumbing codes.

NOTE
A self-piercing saddle type water valve
should not be used.

WARNING
Electrical Shock Hazard:
When using any electrical device (such as a
power drill) during installation, be sure the
device is battery powered, double insulated
or grounded in a manner that will prevent the
hazard of electric shock.

INSTALLATION

Water Line Installation Instructions

FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water
pipe with the pipe clamp.

TIGHTEN THE PIPE CLAMP

WARNING
When using any electrical device (such
as a power drill) during installation, be
sure the device is battery powered,
double insulated or grounded in a
manner that will prevent the hazard of
electric shock.

Pipe Clamp

S a d d l e - Ty p e
Shutoff Valve

Vertical Cold
Water Pipe

Install the shutoff valve on the nearest
frequently used drinking water line.

NOTE
1

SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the
pressure on the line.

CHOOSE THE VALVE LOCATION

Choose a location
for the valve that is
easily accessible. It is
best to connect into
the side of a vertical
water pipe. When it is
necessary to connect
into a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.

DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in
the water pipe using
a sharp bit. Remove
any burrs resulting
from drilling the
hole in the pipe. Be
careful not to allow
water to drain into
the drill. Failure to drill a ¼ in. hole may
result in reduced ice production or smaller
cubes.

NOTE
The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only
copper tubing (NDA tubing #49595 or
#49599) or Cross Link Polyethylene (PEX)
tubing.

Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle
valves are illegal and use is not permitted in
Massachusetts. Consult with your licensed
plumber.
Tighten the clamp screws until the sealing
washer begins to swell.
NOTE: Do not overtighten clamp or
you may crush the tubing.

ROUTE THE TUBING
Pipe Clamp

Washer
Inlet End

Clamp Screw

Route the tubing between the cold water
line and the refrigerator.
Route the tubing through a hole drilled in
the wall or floor (behind the refrigerator or
adjacent base cabinet) as close to the wall as
possible.

NOTE
Be sure there is sufficient extra tubing (about
8 feet (2,4 m) coiled into 3 turns of about 10 in.
(0,25 m) diameter) to allow the refrigerator to
move out from the wall after installation.

ENGLISH

INSTALLATION

ENGLISH

CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule
(sleeve) for copper tubing onto the end of
the tubing and connect it to the shutoff
valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.

Saddle-Type
Shutoff Valve

TURN THE WATER ON AT THE
SHUTOFF VALVE
Tighten any connections that leak.

Compression
Nut

Packing Nut
Outlet Valve

Ferrule (sleeve)

CAUTION
Check to see if leaks occur at the water line
connections.

FLUSH OUT THE TUBING
Turn the main water
supply on and flush
out the tubing until the
water is clear.

Shut the water off at the
water valve after about
one quart of water has
been flushed through the tubing.

PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator
or against the wall. Push the refrigerator
back to the wall.

12 START THE ICEMAKER
9

CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to
the refrigerator, be sure that the refrigerator
power cord is not plugged into the wall
outlet.

a. Remove the plastic flexible cap from the water
valve.

The icemaker will not begin to operate until
it reaches its operating temperature of 15°F
(–9°C) or below.

Turning On The Power
1

Plug in the
refrigerator.

b. Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.
c. Insert the end of the copper tubing into the
connection as far as possible. While holding
the tubing, tighten the fitting.
Tubing Clamp
¼ in. Tubing

¼ in.
Compression
Nut

Ferrule (sleeve)
Refrigerator
Connection

CAUTION
y Connect to a rated power outlet.
y Have a certified electrician check the wall
outlet and wiring for proper grounding.
y Do not damage or cut off the ground
terminal of the power plug.

INSTALLATION

Leveling

Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side-toside. If your refrigerator seems unsteady, or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the instructions below:
NOTE: Tools Required: 11/16” (18mm) wrench
ewdriver.
1 Turn the leveling leg counterclockwise
to raise that side of the refrigerator or
clockwise to lower it. It may take several
turns of the leveling leg to adjust the tilt of
the refrigerator.

2 Open both doors again and check to make
sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling
legs counterclockwise. It may take several
more turns, and you should turn both
leveling legs the same amount.

Door Alignment
If the doors are still uneven after the refrigerator
has been leveled, nish adjusting the doors by
following the instructions below:
Adjusting tools: 5/16” (8mm) wrench and 3/4”
(19mm) wrench.
Height
di erence

Height
di erence

1 keeper nut
CHANGE FILTER

Left leveling
leg

C
F

PRESS & HOLD

2 Adjustment
hinge pin

Height
di erence
Down

CHANGE FILTER

C
F

3 Tool for
adjustment

PRESS & HOLD

NOTE: Having someone push backward against the
top of the refrigerator takes some weight o of the
leveling legs.This makes it easier to adjust the legs.

Using a 3/4” (19mm) wrench, turn the keeper
to loosen the keeper nut.
nut
Using a 5/16” (8mm) wrench, turn the
adjustment hinge pin clockwise or counterclockwise to level the refrigerator door.
After leveling the door, turn the keeper
nut clockwise to tighten it.
CAUTION: Do not overtighten the door adjustment screw. The hinge pin can be pulled out
(adjustable range of height is a maximum of 2 in.
(5 cm).

Height
di erence

CHANGE FILTER

C
F

PRESS & HOLD

Right leveling leg

ENGLISH

After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push

20 HOW TO USE

ENGLISH

HOW TO USE
Before Use
Clean the refrigerator.
shipping.

CAUTION
Do not scratch the refrigerator with a sharp object or use a detergent that
or adhesive from the refrigerator.
on the rear surface of the refrigerator.

NOTE
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to
the water supply.
OFF

Plug the power plug of the refrigerator into the grounded electric outlet and then
* This is applicable only to certain models.

CAUTION
Running the automatic icemaker before connecting it to the water supply
may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food
cooling.

CAUTION
Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could linger inside the refrigerator.

The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature lowers.

Open refrigerator and freezer doors to ventilate the interior.
tape from inside the refrigerator and open the refrigerator and freezer doors for
ventilation.

HOW TO USE

Control Panel

Airflow
Cold air circulates from the freezer to the fresh
food section and back again through air vents in
the wall dividing the two sections. Be sure not
to block vents while packing your refrigerator.
Doing so will restrict airflow and may cause the
refrigerator temperature to become too warm
or cause interior moisture buildup. (See air flow
diagram below.)

IMPORTANT:
Because air circulates between both sections,
any odors formed in one section will transfer to
the other. You must thoroughly clean both sections to eliminate odors.
To prevent odor transfer and dried out food,
wrap or cover foods tightly. (See the Food Storage Guide section for details.)
NOTE: If you close the refrigerator door, you
may see the freezer door open and close again
due to pressure from internal air flow.

ENGLISH

The refrigerator control functions as the thermostat for the entire appliance (refrigerator and
freezer sections). The colder the setting, the
longer the compressor will run to keep the temperature colder. The freezer control adjusts the
cold air flow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps more cold air in the freezer compartment to make it colder.

22 HOW TO USE

Control Panel Features
ENGLISH

* Depending on the model, some of the
following functions may not be available.

Vertical Display

Ice Type
Vertical Display
Select Crushed Ice or Cubed Ice by pressing the Ice
Type button repeatedly to choose the selection
desired. The Crushed Ice or Cubed Ice icon will
light up to indicate your selection.V
Selecting this icon indicates that cubed ice
will be dispensed when the dispenser pad
is activated.
Selecting this icon indicates that crushed
ice will be dispensed when the dispenser
pad is activated.

Horizontal Display
LED Display
Indicator

Select Crushed Ice, Cubed Ice or Water
by pressing the Dispenser button
repeatedly to choose the selection
desired. The Icon will light up to
indicate your selection.
To dispense water or ice, gently push your cup
against the dispenser pad (see page 26).
NOTE: Hold your cup in place for a couple of
seconds after dispensing ice or water so the last
r.
few drops go in y

Temperature
The Refrigerator Temp. Control ranges
from 33°F to 46°F (1°C to 8°C). Press the
Refrigerator button to cycle through
the available temperature settings one
increment at a time.
The Freezer Temp. Control range is from
-6°F to 8°F (-21°C to -13°C). Press the
Freezer button to cycle through the
available temperature settings one increment at a time.

Control
Button

Horizontal Display
LED Display Indicator

NOTE: When changing control settings, wait 24
hours before making additional adjustments. The
controls are set correctly when milk or juice is
as cold as you would like and when ice cream is
rm. If the temperature in either compartment
is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.

Temperature Mode Switch Function
(°F <->°C)

Control Button

If you want to convert °F to °C or vice versa,
press and hold the Freezer and Refrigerator
buttons at the same time for approximately
ve seconds. (Type 2 is not available)

HOW TO USE

Ice Plus

Ice ON/OFF
To turn o the automatic icemaker, press
and hold the Ice ON/OFF button for three
seconds until the Ice O text is illuminated. To turn on the automatic ice maker,
press and hold until the Ice On text is
illuminated.

Lock
When power is initially connected to
the refrigerator, the Lock function is
o .
If you want to activate the Lock function to lock other buttons, press and
hold the Door Alarm button for three
seconds or more. The Lock icon will
display and the Lock function is now
enabled.
When the Lock function is activated,
no other buttons will work. The dispenser pad is also deactivated.
To disable the Lock function, press
and hold the Door Alarm button for
approximately three seconds.

Light

Display Off Mode

This light has two settings: ON and OFF. Press
the Light button to turn the dispenser light on
and o . (Not available on all models)

When the refrigerator is in the Display
O Mode, the display will remain o until
a door is opened or a button is pressed.
Once on, the display will remain on for 20
seconds.

Water Filter Reset
When the water
indicator turns on, you
r. After replacing
need to replace the water
r, press and hold the Replace Filthe water
ter button for three seconds to turn the indicator
aplight o . You need to replace the water
proximately every six months.

Door Alarm
When power is connected to the
refrigerator, the door alarm is initially
set to ON. When you press the Door
Alarm button, the display will change
to OFF and the Door Alarm function
will deactivate.
When either the refrigerator or the
freezer door is left open for more
than 60 seconds, the alarm tone will
sound to let you know that the door
is open.
When you close the door, the door
alarm will stop.

Demo Mode (For Store Use Only)
The Demo Mode disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store. When
activated, OFF will display on the control panel.
To deactivate:
With either refrigerator door opened, press
and hold the Refrigerator Temp. and Ice Plus
buttons at the same time for ve seconds. The
control panel will beep and the temperature settings will display to
that Demo Mode is
deactivated. Use the same procedure to activate
the Demo Mode .

ENGLISH

When you press the Ice Plus button, the
graphic will illuminate in the display and
will continue for 24 hours. The function
will automatically shut o after 24 hours.
You can stop this function manually by
pressing the button one more time.
This function increases both ice making
and freezing capabilities.

24 HOW TO USE

Automatic Icemaker
ENGLISH

Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce 7
cubes per cycle - approximately 70-120 cubes in
a 24-hour period, depending on freezer compartment temperature, room temperature, number
of door openings and other operating conditions.
It takes about 12 to 24 hours for a newly
installed refrigerator to begin making ice.
Wait 72 hours for full ice production to occur.
Ice making stops when the ice storage
bin is full. When full, the ice bin holds
approximately 6 to 8 (12-16 oz) glasses of
ice.
To turn o the automatic icemaker, set
the Ice ON/OFF button on the display to
Ice O . To turn on the automatic icemaker, set the ON/OFF button on the display
to Ice On .
The water pressure must be between 20
and 120 psi ( 138 – 827 kPa ) on models
tween 40 and
without a w
120 psi on ( 276 – 827 kPa ) models with a
w
and size of ice cubes.

When You Should Turn the Icemaker Off
Set the Ice ON/OFF Button to "Ice O ":

When the water supply will be shut
o for several hours.
When the ice bin is removed for
more than one or two minutes.
When the refrigerator will not be
used for several days.

WARNING
Personal Injury Hazard
DO NOT place ngers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

lcemaker

Automatic Shuto Arm

Preparing for Vacation
Set the Ice ON/OFF button to the Ice O mode
and shut o the water supply to the refrigerator.
NOTE: The ice bin should be emptied any time
the Ice ON/OFF button is set to the Ice O
mode.
If the ambient temperature will drop below
freezing, have a qua
technician drain the
water supply system to prevent serious propcaused by ruptured
erty damage due to
water lines or connections.

Power Failure

NOTE: The ice bin should be emptied when the
Ice ON/OFF button is set to the Ice O mode.

During a power failure, ice may drop into the
freezer compartment. Remove the ice storage
bin and discard all the ice. Dry the storage bin
and reinstall it. Once power is restored, crushed
ice will be selected by default.

Normal Sounds You May Hear

NOTE: Do not dispense ice continuously for

NOTE: Keeping the Ice ON/OFF button set to
the Ice On mode before the water line is connected can damage the icemaker.
You will hear the sound of cubes dropping into the bin and water running in the
pipes as the icemak

more than 30 sec. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.

HOW TO USE

Automatic Icemaker (continued)

y The first ice and water dispensed may
include particles or odor from the water
supply line or the water tank.
y Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for a
long time.
y Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
y If discolored ice is dispensed, check the
water filter and water supply. If the problem continues, contact a qualified service
center. Do not use the ice or water until
the problem is corrected.
y Keep children away from the dispenser.
Children may play with or damage the
controls.
y The ice passage may become blocked with
frost if only crushed ice is used. Remove
the frost that accumulates by removing
the ice bin and clearing the passage with a
rubber spatula. Dispensing cubed ice can
also help prevent frost buildup.
y Never use thin crystal glass or crockery to
collect ice. Such containers may chip or
break resulting in glass fragments in the
ice.
y Dispense ice into a glass before filling it
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
y Never use a glass that is exceptionally
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may
be affected.
y Keep the glass at a proper distance from
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
y To avoid personal injury, keep hands out of
the ice door and passage.
y Never remove the dispenser cover.

ENGLISH

CAUTION

26 HOW TO USE

Ice and Water Dispenser
ENGLISH

Incorrect Way

Correct Way

* Depending on the model, some of the
following functions may not be available.

CAUTION

Water

Keep children away from the dispenser.
Children may play with or damage the
controls.

Dispenser structure
Water Switch

Ice & Water Switch
Ice

CAUTION
correct way

Ice Switch

Throw away
few batches of ice
(about 24 cubes). This is also necessary if
the refrigerator has not been used for a long
time.

Using the dispenser
Locking the dispenser
To dispense cold water , push on the
water switch with a glass.
To dispense ice , push on the ice switch
with a glass.

Press and hold the Alarm and Lock button
simultaneously for 3 seconds to lock the
dispenser and all the control panel functions.
Follow the same instructions to unlock.

NOTE
If discolored ice is dispensed, check
the water
and water supply. If the
problem continues, contact a
service center. Do not use the ice or
water until the problem is corrected.

Cleaning the dispenser stand
The dispenser drip tray has no self-draining function.
It should be cleaned regularly.
(Models with a combined ice and water switch do
not have a drip tray).
1

To remove, grip the tray with both hands
and pull it out. Wipe out dirty areas and dry
with a clean cloth.

To reinstall the tray, slightly tilt the front of
the tray and snap the ribs into the holes.

The dispenser will not operate when
either of the refrigerator doors are
open.
If dispensing water or ice into a
container with a small opening, place it
as close to the dispenser as possible.
Some dripping may occur after
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.

HOW TO USE

Storing Food

Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.

Adjustable refrigerator shelf
Adjustable shelves to meet
your individual storage needs.

Ice storage bin
If a large amount
of ice is needed,
transfer the ice
in the storage bin
to another container.

Recommended types of
foods to store in Door-In-Door
section are butter, margarine
beverages, cream cheese,
peanut butter, ketchup,
mustard, relish, etc.

Freezer Shelves
Store various frozen
ice cream, etc.

Fresh Zone
Store vegetables and fruits.
Freezing Zone
Store meat, fish, chicken,
etc. after wrapping it in
foil.

DOOR-IN-DOOR MODEL
CAUTION
Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE
If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
If you are leaving the refrigerator turned off for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.

ENGLISH

Food Preservation Location

28 HOW TO USE

Storing Food
ENGLISH

Food Preservation Location
Each compartment inside the refrigerator is designed to store di erent types of food.
Store your food in the optimal space to enjoy the freshest taste.

Adjustable refrigerator shelf
Adjustable shelves to meet
your individual storage needs.

Ice storage bin
If a large amount
of ice is needed,
transfer the ice
in the storage bin
to another container.

Dairy Corner
Store dairy products such
as butter, cheese, etc.
Freezer Shelves
Store various frozen
Door Bins
Store small food or beverages,
condiments, juice, beer, etc.

ice cream, etc.

Freezing Zone

Fresh Zone
Store vegetables and fruits.

etc. after wrapping it in
foil.

ALL STANDARD DOOR MODELS
CAUTION
Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe o the condensation
with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
Do not ov
or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE
If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
If you are leaving the refrigerator turned o for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.
Parts, features and options vary by model. Your model may not include every option.

HOW TO USE

Food Storage Tips

Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.

Food

How To

Butter or
Margarine

Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap in
freezer packaging and freeze.
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.

Cheese

Milk

Eggs
Fruit

Leafy
Vegetables

Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.
Store in original carton on interior
shelf, not on door shelf.
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
vegetable drawer.

Vegetables
with skins
(carrots,
peppers)

Place in plastic bags or plastic
container and store in vegetable
drawer.

Fish

Store fresh fish and shellfish in the
freezer section if they are not being
consumed the same day of purchase.
It is recommended to consume fresh
fish and shellfish the same day
purchased.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
When storing frozen food like ice
cream for a long period, place it on
the freezer shelf, not in the door bins.

Leftovers

Ice Cream

Storing Frozen Food
NOTE
Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.

Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.

NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.

ENGLISH

* The following tips may not be applicable
depending on the model.

30 HOW TO USE

Storing Frozen Food (continued)
ENGLISH

Packaging

Detaching and Assembling the
Storage Bins

Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.

Fresh Zone Drawers

Packaging recommendations:

drawer to full extension
햲, lift the front up 햳,
and pull straight out.

y
y
y
y
y
y

Rigid plastic containers with tight-fitting lids
Straight-sided canning/freezing jars
Heavy-duty aluminum foil
Plastic-coated paper
Non-permeable plastic wraps
Specified freezer-grade self-sealing plastic
bags

The Fresh Zone drawers provide storage for fruit
and vegetables.
To remove the Fresh Zone
drawers, pull out the

To install, slightly tilt
up the front, insert the
drawer into the frame and
push it back into place.

Follow package or container instructions for
proper freezing methods.

Do not use
y
y
y
y
y

Bread wrappers
Non-polyethylene plastic containers
Containers without tight lids
Wax paper or wax-coated freezer wrap
Thin, semi-permeable wrap

NOTE: When removing or installing the lower
Fresh Zone drawer, lift the cover to help remove
or insert the drawer.

CAUTION
y Use both hands to assemble and
disassemble the Fresh Zone. The
compartment is heavy when filled with
food and may cause injury if dropped.
y Open the refrigerator door fully when
disassembling or reassembling the
Fresh Zone.

HOW TO USE

Water Tank

Hold the cover with both hands and pull it out.

CAUTION: You will see the water tank
while removing the Fresh Zone drawer. Do not
remove the water tank or water leakage may
occur. The water tank is not a removable part.

NOTE: Remove the Fresh Zone drawers before
removing the Fresh Zone cover.

Tank

Door Bins
The door bins are removable for easy cleaning
and adjustment.

Dairy Corner ( Basic Model )

To remove the bin, simply lift the bin up and
pull straight out.

To replace the bin, slide it in above the
desired support and push down one side at
a time until it snaps into place.

NOTE
Some bins may vary in appearance and will
only fit in one location.

CAUTION
Do not apply excessive force while
detaching or assembling the storage
bins.
Do not use the dishwasher to clean the
storage bins and shelves.
Regularly detach and wash the storage
bins and shelves; they can become
easily contaminated by the food.

To remove the Dairy Corner, simply lift the
bin up and pull straight out.

To replace the Dairy Corner, slide it in above
the desired support and push down until it
snaps into place.

NOTE: If you close the refrigerator door with
the Dairy Corner open, the refrigerator door
may not close properly. Make sure to close the
Dairy Corner completely after use.

ENGLISH

To Remove the Fresh Zone Cover

32 HOW TO USE

Door-in-Door (Door-in-Door

Model)

ENGLISH

The Door-in-Door compartment allows for easy
access to commonly used food items. The outer
Door-in-Door door includes three additional door
bins.

Door-in-Door Door Bins
The Door-in-Door inner and outer door bins are
removable for easy cleaning.

Door-in-Door Compartment

1 To remove the door bins, lift up and pull out.

To access the Door-in-Door compartment, lightly
press the button on the right refrigerator door
handle until you hear a click to open the door.

2 To replace the door bins, slide the door bin
in above the desired support and push
down until it snaps into place.

Ice storage bin
Door-in-Door Case
To open the Door-In-Door case,
pull evenly on the marked area.
The Door-In-Door Case is removable for easy cleaning and
adjustment.

CAUTION: Remove contents from Door-inDoor case before disassembly.
1 To remove the Door-In-Door case, lift up and
pull out.
2 To replace the Door-In-Door case, line the
tabs on the Door-In-Door Case with the
slots on the door and push down until it
snaps into place.

The ice bin stores the ice cubes made by the icemaker.
If you need to remove the ice storage bin, do so as
follows:
NOTE: Use both hands to remove the ice bin to avoid
dropping it.
Lift the ice storage bin slightly
shown in the figure.

and pull it out

HOW TO USE

Suggested Placement of Shelves
ENGLISH

Adjusting the Refrigerator
Shelves

The shelves in your refrigerator are adjustable
to meet your individual storage needs.
Adjusting the shelv
erent
exact item you
heights will mak
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.

Detaching the Shelf
1 Remove all items from the shelf. Lift the back

of the shelf slightly to disengage the rail stops.
2 Holding the shelf with both hands, tilt the shelf

and pull it out.

NOTE
Parts, features and options vary by model.
Your model may not include every option.
Standard door models with a horizontal
display have three refrigerator shelves.

of the freezer
2

CAUTION

Assembling the Shelf
Tilt the front of the shelf up and guide the shelf
into the slots at a desired height, keeping shelf
holder down. 1 Slide the shelf in, then lower
the front of the shelf. 2
1

Back
2

Down 1

Front

Shelf holder goes down, under rib.

CAUTION
Make sure that shelves are level from one
side to the other. Failure to do so may
result in the shelf falling or food spilling.

Do not clean glass shelves with
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or impact.
Glass shelves are heavy. Use special
care when removing them.

34 MAINTENANCE

MAINTENANCE
ENGLISH

Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both sections
about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigeration before cleaning.

General Cleaning Tips
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as
shelves, crispers, etc.
y Use a clean sponge or soft cloth and a
mild detergent in warm water. Do not use
abrasive or harsh cleaners.
y Hand wash, rinse and dry all surfaces
thoroughly.

Exterior
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.

CAUTION
y Do not use a rough cloth or sponge
when cleaning the interior and exterior
of the refrigerator.
y Do not place your hand on the bottom
surface of the refrigerator when opening
and closing.

WARNING
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.

Inside Walls (allow freezer to warm up
so the cloth will not stick)
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking soda
and warm water. Mix 2 tablespoons of baking
soda to 1 quart of water (26 g soda to 1 liter
water.) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of
the refrigerator.

Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.

Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the
material.

Condenser Coils
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

MAINTENANCE

Replacing the Water Filter
Approximately every
six months.
When the water fi lter
indicator turns on.
When the water
dispenser output
decreases.
When the ice cubes are smaller than normal.

1 Remove the old water

er.

3 After the water filter is replaced, dispense

Lower or remove
the top left shelf to
allow the water er
to rotate all the way
down.
Pinch the sides to open the w

Rotate the water er up into position and
close the cover. The cover will click when
closed correctly.

over.

er causes a
NOTE: Replacing the water
small amount of water (around 1 oz. or 25
cc) to drain. Place a cup under the front end
of the water fi lter cover to collect any leaking
water. Hold the water fi lter upright, once it is
removed, to prevent any remaining water from
spilling out of the water fi lter.
er
Pull the water
downward and turn
it counterclockwise
to pull it out. Make
sure to rotate the ter down completely
before pulling it out of
the manifold hole.

2 Replace with a new water filter.
Take the new water er out of its packing
and remove the protective cover from the otabs in the horizontal
rings. With water
position, push the new water
into the
manifold hole until it stops.

2.5 gallons of water (flush for approximately
five minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.

NOTE
refrigerator.
the ice and water dispensed.

NOTE
To purchase a replacement w
Visit your local dealer or distributor
Web: Find Parts & Accessories from
Support section of lg.com
Call : 1-800-243-0000 (USA)
1-888-542-2623 (Canada)
Part number of the replacement water
ADQ73613401(LT800P)

ENGLISH

It is recommended that you replace the water
filter:

36 MAINTENANCE

ENGLISH

NOTE
The following information applies only for the next models : LSXS26326*,LSXS26366*,LSXS26466*,LSXS26386*,LSXC22326*,
GS73SGS,GS74SDS,GS73SDS,GS74SGS,GS73SDD,LSXS26336D,LSXS26336V,GS73SGG,LSXC22386*,LSXC22336*.

Performance Data Sheet

Use Replacement Cartridge : ADQ73613401
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.

System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard
53 for the reduction of substances listed below.

Capacity 200 Gallons (757 Liters) Contaminant Reduction Determined by NSF testing.

Contaminant Reduction

Average
Influent

NSF specified Challenge
Concentration

Average
Reduction

Average Product
Max. Permissible
Water Concentration Product Water Concentration

NSF Reduction
Requirements

2.0 mg/L

2.0 mg/L ± 10 %

97.5 %

0.05 mg/L

N/A

≥ 50 %

Nominal Particulate Class I
>0.5µm to >1µm

5,600,000 pts/mL

At least 10,000 particles/mL

99.3 %

73.000 pts/mL

N/A

≥ 85 %

Asbestos

170 MFL

10 7 to 10 8 MFL; fibers greater
than 10µm in length

>99 %

< 1 MFL

N/A

≥ 99 %

Atrazine

0.0087 mg/L

0.009 mg/L ± 10 %

94.2 %

0.0005 mg/L

0.003 mg/L

N/A

Chlorine Taste and Odor

Benzene

0.017 mg/L

0.015 mg/L ± 10 %

97.0 %

< 0.0005 mg/L

0.005 mg/L

N/A

Carbofuran

0.073 mg/L

0.08 mg/L ± 10 %

98.8 %

0.001 mg/L

0.04 mg/L

N/A

Lindane

0.002 mg/L

0.002 mg/L ± 10 %

98.8 %

0.00002 mg/L

0.0002 mg/L

N/A

P-Dichlorobenzene

0.263 mg/L

0.225 mg/L ± 10 %

99.6 %

0.001 mg/L

0.075 mg/L

N/A

Toxaphene

0.015 mg/L

0.015 mg/L ± 10 %

93.5 %

0.001 mg/L

0.003 mg/L

N/A

2,4-D

0.25 mg/L

0.210 mg/L ± 10 %

99.5 %

0.0012 mg/L

0.07 mg/L

N/A

Lead pH6.5

0.150 mg/L

0.15 mg/L ± 10 %

> 99.3 %

0.001 mg/L

0.010 mg/L

N/A

Lead pH8.5

0.150 mg/L

0.15 mg/L ± 10 %

> 99.3 %

0.001 mg/L

0.010 mg/L

N/A

Mercury pH6.5

0.006 mg/L

0.006 mg/L ± 10 %

96.5 %

0.0002 mg/L

0.002 mg/L

N/A

Mercury pH8.5

0.0062 mg/L

0.006 mg/L ± 10 %

86.9 %

0.0081 mg/L

0.002 mg/L

N/A

Cyst*

200,000 cysts/L

Minimum 50,000 cyst/L

> 99.99 %

< 1 cysts/L

N/A

≥ 99.95 %

* Based on the use of Cryptosporidium parvum oocysts

NOTE
The following information applies only for the next models : LSXS26336S

Use Replacement Cartridge: MDJ64844601
Capacity 200 Gallons (757 Liters) Substance Reduction Determined by NSF testing.
Substance Reduction
Chlorine Taste and Odor
Nominal Particulate Class I, ≥ 0.5
to < 1.0 µm
Asbestos
Atrazine
Benzene
Carbofuran
Lindane
P-Dichlorobenzene
2,4-D
Lead @ pH 6.5
Lead @ pH 8.5
Mercury @ pH 6.5
Mercury @ pH 8.5
Cyst*
Atenolol
Carbamazepine
DEET
Trimethoprim
Linuron
Phenytoin
Ibuprofene
Naproxen
Estrone
Bisphenol A
Nonyl Phenol

Average
Influent Challenge
2.0 µg/L

NSF specified
Challenge Concentration
2.0 µg/L± 10%

12,000,000 pts/mL
180 MFL
8.5 µg/L
15.0 µg/L
74.0 µg/L
1.9 µg/L
230.0 µg/L
210.0 µg/L
140.0 µg/L
150.0 µg/L
5.9 µg/L
5.6 µg/L
100,000 cysts/L
240 ng/L
1600 ng/L
1600 ng/L
170 ng/L
160 ng/L
200 ng/L
400 ng/L
140 ng/L
120 ng/L
2000 ng/L
1600 ng/L

At least 10,000 particles/mL
7

10 to 10 MFL; fibers greater than
10 µg/L in length
9.0 µg/L ± 10%
15.0 µg/L ± 10%
80.0 µg/L ± 10%
2.0 µg/L ± 10%
225.0 µg/L ± 10%
210.0 µg/L ± 10%
150.0 µg/L ± 10%
150.0 µg/L ± 10%
6.0 µg/L ± 10%
6.0 µg/L ± 10%
Minimum 50,000 cysts/L
200 ± 40% ng/L
1400 ± 40% ng/L
1400 ± 40% ng/L
140 ± 40% ng/L
140 ± 40% ng/L
200 ± 40% ng/L
400 ± 40% ng/L
140 ± 40% ng/L
140 ± 40% ng/L
2000 ± 40% ng/L
1400 ± 40% ng/L

* Based on the use of Cryptosporidium parvum oocysts

Avg %
Reduction
>97.5%

Average Product
Water Concentration
0.050 µg/L

Max Permissible
Product Water Concentration
N/A

NSF Reduction
Requirement
≥ 50.00%

99.80%

24,000 pts/ml

N/A

≥ 85.00%

>99.00%

< 1 MFL

N/A

≥ 99.00%

>94.10%
>96.60%
98.30%
>99.00%
>99.80%
>99.90%
99.60%
>99.70%
91.00%
92.50%
>99.99%
> 95.50%
98.40%
97.10%
>96.80%
>96.60%
>94.80%
>94.50%
>96.10%
>96.10%
>98.90%
>97.10%

0.500 µg/L
0.510 µg/L
1.258 µg/L
0.019 µg/L
0.460 µg/L
0.210 µg/L
0.560 µg/L
< 0.500 µg/L
0.531 µg/L
0.420 µg/L
10 cysts/L
10.80 ng/L
25.60 ng/L
46.40 ng/L
5.44 ng/L
5.44 ng/L
10.40 ng/L
22.00 ng/L
5.46 ng/L
4.68 ng/L
22.00 ng/L
46.40 ng/L

3.0 µg/L
5.0 µg/L
40 µg/L
0.2 µg/L
75.0 µg/L
70.0 µg/L
10.0 µg/L
10.0 µg/L
2.0 µg/L
2.0 µg/L
N/A
30 ng/L
200 ng/L
200 ng/L
20 ng/L
20 ng/L
30 ng/L
60 ng/L
20 ng/L
20 ng/L
300 ng/L
200 ng/L

NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
≥ 99.95%
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA

MAINTENANCE

Water Supply

- Potable Water

Water Pressure

20 -120 psi (138 - 827 kPa)

Water Temperature

33°F - 100°F (0.6°C - 38°C)

It is essential that the manufacturer’s recommended installation, maintenance and filter
replacement requirements be carried out for the
product to perform as advertised.

NOTE
While the testing was performed under
standard laboratory conditions, actual
performance may vary.
Replacement Cartridge: ADQ73613401
For estimated costs of replacement elements
please call 01 8000 910 683 (24 hours per
day/7 days per week) or visit our website at
www.lge.com

WARNING
To reduce the risk associated with choking:
Do not allow children under 3 years of
age to have access to small parts during the installation of this product.
To reduce the risk associated with the
ingestion of contaminants:
Do not use with water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or
after the system. Systems certified for
cyst reduction may be used on disinfected water that may contain filterable
cysts. EPA Establishment # 070595MEX-001

CAUTION
To reduce the risk associated with property
damage due to water leakage:
Read and follow Use Instructions before
installation and use of this system.
Installation and use MUST comply with
all state and local plumbing codes.
Do not install if water pressure exceeds
120 psi (827 kPa). If your water pressure
exceeds 80 psi (552 kPa), you must install
a pressure limiting valve. Contact a plumbing professional if you are uncertain how to
check your water pressure.
Do not install where water hammer
conditions may occur. If water hammer
conditions exist you must install a water
hammer arrester. Contact a plumbing
professional if you are uncertain how to
check for this condition.
Do not install on hot water supply lines.
The maximum operating water temperature of this filter system is 100°F
(37.8°C).
Protect filter from freezing. Drain filter
when temperatures drop below 40°F
(4.4°C).
The disposable filter cartridge MUST be
replaced every 6 months, at the rated
capacity or if a noticeable reduction in
flow rate occurs.
Protect from freezing, remove filter cartridge when temperatures are expected
to drop below 33° F (0.6 ºC).
Do not install systems in areas where
ambient temperatures may go above
110° F (43.3° C). Where a backflow
prevention device is installed on a water
system, a device for controlling pressure due to thermal expansion must be
installed.
Ensure all tubing and fittings are secure
and free of leaks.
Manufactured for LG Electronics by MCM Co.,
Ltd. 45-10, Nowon-Ri, Yiwol-Myun, Jinchun-Kun,
Chung-Buk, Korea.

ENGLISH

Application Guidelines/
Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)

38 MAINTENANCE

ENGLISH
ESPAÑOL

SMART DIAGNOSIS

If you experience problems with your refrigerator,
call to the LG service center. Only use the Smart
TM
Diagnosis feature when instructed to do so
by the LG call center agent. The transmission
sounds that you will hear are normal sounds
similar to fax machine.
TM

Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If your
refrigerator is unable to turn on, then troubleshooting must be done without using Smart
TM
Diagnosis.

Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.

After you hear three beeps, release the
Freezer button.

Keep the phone in place until the tone
transmission has
This takes about
three seconds, and the display will count
down the time. Once the countdown is
over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.

USING SMART DIAGNOSISTM
First, call to the LG service center. Only use the
Smart Diagnosis TM feature when instructed to
do so by the LG callcenter agent.

Lock the display. To lock the display, press
and hold the Lock button for three seconds.
(If the display has been locked for over ve
minutes, you must deactivate the lock and
then reactivate it.)

2 Open the refrigerator door.

Hold the mouthpiece of your phone in
front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.

NOTE
For best results, do not move the phone
while the tones are being transmitted.
If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.

NOTE
Call quality di erences by region may
a ect the function.
Use the home telephone for better
communication performance, resulting
in better service.
Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart
Diagnosis TM to malfunction.

ENGLISH

Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast
and e ective diagnosis.

40 TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING
Common Product Questions
How do I unclog the ice dispenser chute?
Eliminate the frost of ice fragments by removing the ice bin and clearing the chute
with a plastic utensil. Dispensing cubed ice
can also help prevent frost or ice fragment
buildup.
Make sure that the refrigerator doors are
closed before attempting to dispense ice.
Why are ice crystals and frost forming
on my frozen food?
When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will lead
to frost and condensation. To lessen the
effect, reduce the frequency and duration
of door openings.

How long will it take for my ice bin to
ﬁ ll completely?
Once the ice supply in the bin has been
completely exhausted, it may take up
to 90 minutes before additional ice is
available, and approximately 72 hours to
completely reﬁll the bin.
Why does my ice and water taste
unusual?
It is recommended that you replace the
water ﬁ lter:
t Approximately every 6 months.
t When the water ﬁ lter indicator turns on.
t When the water dispenser output
decreases.
t When the ice cubes are smaller than
normal.
If your refrigerator was recently installed,
dispense 2.5 gallons of water (ﬂush for
approximately 5 minutes) to remove
trapped air and contaminants from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.

TROUBLESHOOTING

Noises You Might Hear

Rattling

Possible Causes
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Rattling noises may come from the
ﬂow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the ﬂoor.
Refrigerator with linear compressor
was jarred while running.

Whooshing

Gurgling
Popping

Sizzling
Vibrating

Dripping
Pulsating or
high-pitched
sound

Evaporator fan motor is circulating air
through the refrigerator and freezer
compartments.
Air is being forced over the
condenser by the condenser fan.
Refrigerant ﬂowing through the
cooling system.
Contraction and expansion of the
inside walls due to changes in
temperature.
Water dripping on the defrost heater
during a defrost cycle.
If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
Water running into the drain pan
during the defrost cycle.
Your refrigerator is designed to run
more efﬁciently to keep your food
items at the desired temperature. The
high efﬁciency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efﬁcient than previous models.
While the refrigerator is running, it
is normal to hear a pulsating or highpitched sound.

Solutions
Normal Operation

Normal Operation

Floor is weak or uneven or leveling
legs need to be adjusted. See the Door
Alignment section.
Normal Operation

Normal Operation

Normal Operation
Normal Operation
Normal Operation

Normal Operation
To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.
Normal Operation
Normal Operation

ENGLISH

Noise
Clicking

42 TROUBLESHOOTING

Before Calling for Service
ENGLISH

Review this section before calling for service; doing so will save you both time and money.

Cooling
Problem
Refrigerator
and Freezer
section are
not cooling.

Possible Causes
The refrigerator control is set
to OFF (some models).
Refrigerator is set to Demo
Mode

Refrigerator is in the defrost
cycle.

Refrigerator was recently
installed.
Refrigerator was recently
relocated.

Cooling
System runs
too much.

Refrigerator is replacing an
older model.
Refrigerator was recently
plugged in or power restored.
The door is opened often or
a large amount of food / hot
food was added.

Doors are not closed
completely.
Refrigerator is installed in a
hot location.

Condenser / back cover is
clogged.

Solutions
Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.
Demo Mode allows the lights and control display
to work normally while disabling cooling, to save
energy while the refrigerator is on the showroom
ﬂoor. See the FAQs or the Setting the Controls
section of this manual for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
conﬁrm the proper temperature has been restored
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Modern refrigerators require more operating time but
use less energy due to more efﬁcient technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to ﬁnd, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely or
pop open section in Troubleshooting.
The compressor will run longer under warm
conditions. At normal room temperatures (70°F)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 110°F.
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.

TROUBLESHOOTING

Cooling
Po s s ible C a u s e s
Refrigerator was recently
installed.
The air vents are blocked.
Cold air circulates from the
freezer to the fresh food
section and back again
through air vents in the wall
dividing the two sections.
Doors are opened often or for
long periods of time.

A large amount of food or
hot food was added to either
compartment.
Doors not closed correctly.
Temperature control is not
set correctly.

Defrost cycle has recently
completed.

Refrigerator or
Freezer section
is too cold.

Incorrect temperature control
settings.

Items in the
Cheese & Butter
and Condiment
bins are not as
cool as other
items in the
refrigerator.

The Cheese & Butter and
Condiment bins will be
slightly warmer than the
refrigerator compartment.

S o lu t io n s
It may take up to 24 hours for each compartment
to reach the desired temperature.
Locate air vents by using your hand to sense
airﬂow and move all packages that block vents
and restrict airﬂ ow. Rearrange items to allow air
to ﬂ ow throughout the compartment. (Refer to
the Airﬂ ow diagram in the Using Your Refrigerator
section.)
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
conﬁrm the proper temperature has been restored
once the defrost cycle has completed.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
This is normal. Items that you would like to keep
cooler should be stored in the refrigerator section.

ENGLISH

P ro ble m
Refrigerator or
Freezer section
is too warm.

44 TROUBLESHOOTING

Cooling
ENGLISH

Problem
Possible Causes
Solutions
Interior moisture Doors are opened often or for When the doors are opened often or for long
buildup.
long periods of time.
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Doors not closed correctly.
See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
Defrost cycle recently
During the defrost cycle, the temperature of each
completed.
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
conﬁrm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged
Food stored uncovered or unwrapped, and damp
correctly.
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is
Food with high water content Rearrange items with high water content away
freezing in the
was placed near an air vent.
from air vents.
Refrigerator temperature
If the temperature is too cold, adjust the
refrigerator
control is set incorrectly.
control one increment at a time and wait for the
compartment.
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a When the refrigerator is operated in temperatures
cold location.
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
Door is opened frequently or When the doors are opened often or for long
Frost or ice
for long periods of time.
periods of time, warm, humid air enters the
crystals form
compartment. This raises the temperature and
on frozen food
moisture level within the compartment. Increased
(outside of
moisture will lead to frost and condensation.
package).
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.

TROUBLESHOOTING

Cooling/Ice & Water

Icemaker is
not making
enough ice.

Po s s ible C a u s e s
Condensation from food
with a high water content
has frozen inside of the
food package.

S o lu t io n s
This is normal for food items with a high water
content.

Food has been left in the
freezer for a long period of
time.
Demand exceeds ice
storage capacity.
House water supply is not
connected, valve is not
turned on fully, or valve is
clogged.

Do not store food items with high water content in
the freezer for a long period of time.

Water ﬁ lter has been
exhausted.

Low house water supply
pressure.

Reverse Osmosis ﬁ ltration
system is used.
Tubing connecting
refrigerator to house supply
valve is kinked.
Doors are opened often or
for long periods of time.

Doors are not closed
completely.

The temperature setting for
the freezer is too warm.

The icemaker will produce approximately 70-120
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to
contact a plumber.
Replacing the water ﬁ lter is recommended:
Approximately every six months.
When the water ﬁ lter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi
(138 - 827 kPa) on models without a water ﬁ lter and
between 40 and 120 psi (276 – 827 kPa) on models
with a water ﬁ lter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse osmosis ﬁ ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water ﬂ ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Low ering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.

ENGLISH

P ro ble m
Frost or ice
crystals
on frozen
food (inside
of sealed
package).

46 TROUBLESHOOTING

Ice & Water
ENGLISH

P ro ble m
Po s s ible C a u s e s
Icemaker is not Refrigerator was recently
making enough installed or icemaker recently
ice (continued). connected.
Icemaker not turned on.

The ice detecting sensor is
obstructed.

The refrigerator is not
connected to a water supply
or the supply shuto valve is
not turned on.
Icemaker shuto (arm or
sensor) obstructed.

Ice has bad
taste or odor.

Water supply contains
minerals such as sulfur.

Icemaker was recently
installed.
The food has not been
stored properly in either
compartment.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to
be cleaned.
Icemaker is
making too
much ice.

Icemaker shuto (arm/sensor)
is obstructed

S o lu t io n s
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.
Locate the icemaker ON/OFF button on the display
and conﬁ rm that it is set to the Ice On mode.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
Connect the refrigerator to the water supply and
turn the water shuto valve fully open.

If your icemaker is equipped with an ice shuto
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shuto sensor, make sure that there is a clear path
between the two sensors.
A water ﬁ lter may need to be installed to eliminate
taste and odor problems. NOTE: In some cases, a
ﬁlter may not help. It may not be possible to remove
all minerals/odor/taste in all water supplies.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Empty the ice bin. If your icemaker is equipped
with an ice shuto arm, make sure that the arm
moves freely. If your icemaker is equipped with the
electronic ice shuto sensor, make sure that there
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to conﬁrm proper
operation.

TROUBLESHOOTING

Ice & Water
Po s s ible C a u s e s
Doors are not closed
completely.
Infrequent use of the
dispenser.

The delivery chute is clogged
with frost or ice fragments.

The dispenser display is
locked.
Ice bin is empty.

Water is
dispensing
slowly.

Water ﬁlter has been
exhausted.

Reverse osmosis ﬁltration
system is used.

Low house water supply
pressure.

S o lu t io n s
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which will
prevent them from properly dispensing. Check the
ice bin for ice cubes clumping/sticking together.
If they are, break up the ice cubes to allow for
proper operation.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that
the shutoff (arm/sensor) is not obstructed. Once
the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely reﬁll the bin.
Replacing the water ﬁlter is recommended:
Approximately every six months.
When the water ﬁlter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Reverse osmosis ﬁltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
The water pressure must be between 20 and 120
psi (138 - 827 kPa) on models without a water ﬁlter
and between 40 and 120 psi (276 – 827 kPa) on
models with a water ﬁ lter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.

ENGLISH

P ro ble m
Ice is not
dispensing.

48 TROUBLESHOOTING

Ice & Water
ENGLISH

Problem
Water is not
dispensing.

Possible Causes
New installation or water line
recently connected.

Solutions
Dispense 2.5 gallons of water (ﬂush for
approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
Refrigerator or freezer doors are not Water will not dispense if any of the
closed properly.
refrigerator doors are left open.
Water ﬁlter has been recently
removed or replaced.

Dispensing
warm water.

After the water ﬁlter is replaced, dispense
2.5 gallons of water (ﬂush for approximately
5 minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
Tubing connecting refrigerator to
The tubing can kink when the refrigerator
house supply valve is kinked.
is moved during installation or cleaning
resulting in reduced water ﬂow. Straighten
or repair the water supply line and arrange it
to prevent future kinks.
The house water supply is not
Connect the refrigerator to the water supply
connected, the valve is not turned on and turn the water shutoff valve fully open. If
fully, or the valve is clogged.
the problem persists, it may be necessary to
contact a plumber.
Refrigerator was recently installed. Allow 24 hours after installation for the
water storage tank to cool completely.
The water dispenser has been used
Depending on your speciﬁc model, the
recently and the storage tank was
water storage capacity will range from
exhausted.
approximately 20 to 30 oz.
Dispenser has not been used for
If the dispenser has not been used for
several hours.
several hours, the ﬁrst glass dispensed may
be warm. Discard the ﬁrst 10 oz.
Refrigerator is connected to the hot Make sure that the refrigerator is connected
water supply.
to a cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.

TROUBLESHOOTING

Ice & Water/Parts & Features
Po s s ible C a u s e s
Water supply contains
minerals such as sulfur.
W ater ﬁ lter has been
exhausted.

Refrigerator was recently
installed.

Doors will not
close correctly
or pop open.

Food packages are blocking
the door open.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
The doors were removed
during product installation
and not properly replaced.
Refrigerator is not leveled
properly.

Doors are
difﬁcult to open.

The gaskets are dirty or
sticky.
Door was recently closed.

Refrigerator
wobbles or
seems unstable.

Leveling legs are not
adjusted properly.
Floor is not level.

Lights do not
work.

LED interior lighting failure.

S o lu t io n s
A water ﬁlter may need to be installed to eliminate
taste and odor problems.
Replacing the water ﬁlter is recommended:
• Approximately every six months.
• When the water ﬁlter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Dispense 2.5 gallons of water (ﬂush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense
the entire 2.5 gallon amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Rearrange food containers to clear the door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the
leveling legs or rollers to complete installation.
The lamps are LED interior lighting, and service
should be performed by a qualiﬁed technician.

ENGLISH

P ro ble m
Water has bad
taste or odor.

50 TROUBLESHOOTING

Parts & Features
ENGLISH

Problem
The interior of
the refrigerator
is covered with
dust or soot.

Possible Causes
Solutions
The refrigerator is located
Make sure that the refrigerator is not located
near a ﬁre source, such as a near a ﬁre source, such as a ﬁreplace, chimney or
ﬁreplace, chimney, or candle. candle.

WARRANTY

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
WARRANTY PERIOD
Sealed System
(Condenser, Dryer, Connecting Tube and Evaporator)

Refrigerator

Linear Compressor

One (1) year from the date One (1) year from the date Seven (7) years from Ten (10) years from the date of
of original retail purchase. of original retail purchase. the date of original retail original retail purchase.
purchase.
Parts and Labor
(internal/functional
only)

parts

Parts and Labor

Parts only
Part only
(Consumer will be charged (Consumer will be charged for
for labor)
labor)

THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the
product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen
water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the product in a
corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and
vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
7. Damage or failure caused by unauthorized modification
or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.
8. Damage or failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.

9. Damage caused by transportation and handling,
including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800243-0000).
10. Damage or missing items to any display, open box,
discounted, or refurbished product.
11. Products with original serial numbers that have been
removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility
expenses.
13. Replacement of light bulbs, filters, or any consumable
parts.
14. Repairs when your product is used in other than normal
and usual household use (e.g. commercial use, offices,
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.
15. Costs associated with removal of your product from your
home for repairs.
16. The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and
other parts besides those that were originally included
with this particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance,
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama
35813
ATTN: CIC

Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:

ENGLISH

LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

WARRANTY
LG ELECTRONICS CANADA, INC.
LG REFRIGERATOR LIMITED WARRANTY - Canada

ENGLISH

WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during
the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified,
the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator/Freezer

Sealed System
(Condenser, Dryer, Connecting Tube and Evaporator)

Linear Compressor

One (1) year from the date of
original retail purchase.

One (1) year from the date
of original retail purchase.

Seven (7) years from the date
of original retail purchase.

Ten (10) years from the date of
original retail purchase.

Parts and Labor
(internal/functional
only)

Parts and Labor

Parts only
(Consumer will be charged
for labor)

Part only
(Consumer will be charged for
labor)

parts

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR
DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR
OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary
from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of
this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the product;
instruct the customer on operation of the product; repair or
replace fuses or correct wiring or plumbing, or correction of
unauthorized repairs/installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water
pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
4. Damage resulting from operating the product in a corrosive
atmosphere or contrary to the instructions outlined in the
product owner’s manual.
5. Damage to the product caused by accidents, pests and vermin,
lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes use of parts not
approved or specified by LG.
7. Damage or failure caused by unauthorized modification or
alteration, or if it is used for other than the intended purpose, or
any water leakage where the unit was not properly installed.
8. Damage or failure caused by incorrect electrical current, voltage,
or plumbing codes, commercial or industrial use, or use of
accessories, components, or consumable cleaning products that
are not approved by LG.

9. Damage caused by transportation and handling, including
scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in
materials or workmanship and is reported within one (1) week of
delivery.
10. Damage or missing items to any display, open box, discounted,
or refurbished product.
11. Products with original serial numbers that have been removed,
altered, or can not be readily determined. Model and Serial
numbers, along with original retail sales receipt, are required for
warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your product is used in other than normal
and usual household use (e.g. commercial use, offices, and
recreational facilities) or contrary to the instructions outlined in
the product owner’s manual.
15. Costs associated with removal of your product from your home
for repairs.
16. The removal and reinstallation of the product if it is installed in
an inaccessible location or is not installed in accordance with
published installation instructions, including LG’s owner’s and
installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and other
parts besides those that were originally included with this
particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and
customer assistance, please call or visit
our website: Call 1-888-542-2623 (24 hours
a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at www.lg.com

Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:

NOTES

ENGLISH

NOTES

ENGLISH

LG Customer Information Center
For inquiries or comments,
visit www.lg.com or call:

1-800-243-0000
1-888-865-3026
1-888-542-2623

USA, Consumer User
USA, Commercial User
CANADA

Source Exif Data:

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