LG UN220 User Manual Owner's UCL UG Web EN V1.0 171012

UN220 Owner's Manual LG-UN220_UCL_UG_Web_EN_V1.0_171012; Owner's Manual is a basic instruction that contains the product installation and usage. (English)

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2017-10-25

User Manual: LG UN220 Owner's Manual Owner's Manual is a basic instruction that contains the product installation and usage. (English)

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MFL70191301 (1.0) www.lg.com
ENGLISH
Copyright ©2017 LG Electronics Inc. All Rights Reserved.
USER GUIDE
LG-UN220
1
About this user guide
Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.
• Always use genuine LG accessories. The supplied items are
designed only for this device and may not be compatible with
other devices.
• This device is not suitable for people who have a visual impairment
due to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.
• Modifying the devices operating system or installing software
from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.
• Some content and illustrations may differ from your device,
depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To
avoid additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.
ENGLISH
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3
Table of contents
01
Basic Functions
6 Product components and
accessories
7 Parts overview
11 Home screen
14 Getting started with your
phone
17 Quick access to convenient
features
02
Useful Apps
23 Recent calls
26 Messaging
28 Contacts
35 Gallery
37 Music
38 Email
39 Internet
42 Notifications
43 Camera
45 Calendar
46 Tools
4
03
Settings
56 Wireless & networks
60 Accessibility
64 Sound & notifications
66 Display
68 Phone settings
73 Call settings
76 About phone
77 LG mobile phone software
update via Over the-Air (OTA)
04
Appendix
79 Q&A
80 Anti-Theft Guide
81 More information
05
For Your Safety
06
LIMITED WARRANTY
STATEMENT
Basic Functions
01
Basic Functions 6
Product components and
accessories
The following items are included with your device.
• Device
• Battery
• USB cable
• Travel Adaptor
• The items supplied with the device and any available accessories
may vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories
made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.
• If any of these basic items are missing, contact the dealer from
which you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center
for available dealers.
• Some items in the product box are subject to change without
notice.
• The appearance and specifications of your device are subject to
change without notice.
• Device specifications may vary depending on the area or service
provider.
• Be sure to use authentic accessories provided by LG Electronics.
Using third-party accessories may damage the device or cause
malfunctions.
• Remove the protective film on the camera lens if necessary.
Basic Functions 7
Parts overview
Earpiece
OK key / Navigation key
Home screen
Left soft key
Speakerphone key
Send key
USB/Charger port
Clear key
Right soft key
Voice commands key
End/Power key
Vibrate mode key
Microphone
Basic Functions 8
Volume key
Speaker
LED
Camera lens
Microphone
Camera key
Headset jack
Home screen Displays messages, indicator icons and active
functions.
Left soft key Allows you to select the command at the lower
left area of the display screen.
Basic Functions 9
Headset jack
Allows you to plug in an optional 3.5mm headset
for convenient, hands-free conversations, or other
compatible listening devices.
Speakerphone key
Allows you to enable or disable the speakerphone
mode (Speakerphone available when you are on
call or listening to FM radio).
Send key
Allows you to make and answer calls. Press from
standby mode to access your call history (All calls,
Missed calls, Dialed calls and Received calls).
Microphone Allows you to transmit your voice to a caller or for
voice-activated functions (e.g., Voice commands).
Clear key
Deletes single spaces or characters with a quick
press, or press and hold to delete entire words in
text entry screens. Press to back out of menus,
one level at a time.
USB/Charger port Connects the phone to the charger adapter or
other compatible accessories.
Earpiece Lets you hear the caller and automated prompts.
OK key /
Navigation key
Use the OK key to select options and menus.
Use the Navigation key to scroll through menu
items and highlight a specific field or object, then
press the OK key to select it.
Right soft key Allows you to select the command at the lower
right area of the display screen.
Voice commands
key
•Press for quick access to Voice Commands from
standby mode.
•Press and hold to open the Voice recorder app.
End/Power key
Allows you to turn the power on/off and to end a
call. Also exits menus and returns to standby mode
(the Home screen).
Basic Functions 10
Vibrate mode key
Allows you to set Vibrate mode from standby
mode (the Home screen), press and hold for about
3 seconds.
LED Indicates incoming calls, new notifications, charging
status, etc.
Camera lens Allows you to take pictures. Keep it clean for
optimal performance.
Camera key
Allows you to access camera mode. Press once the
Camera key to take a picture and press and hold
for recording a video
Speaker Use to listen to the audio from the selected
function (e.g., music, videos, sound clips, etc.).
Volume key Use to adjust the volume in standby mode.
Basic Functions 11
Home screen
The Home screen is your starting point to access all of the features
on your phone using simple key presses.
Status Bar
Shows phone status
information, including the time,
signal strength, battery status,
and notification icons.
Customizing the Home screen
You can customize your Home screen wallpaper and clock format
using the Settings app. From the Home screen, press the OK key
[Menu], press the Hashtag key [Settings], then press the 4 key
[Display].
• Wallpaper: Press the 3 key [Wallpaper] to select a
background image from pre-loaded images or your own pictures.
• Clock Format: Press the 9 key [Clock] to set the clock format.
Phones status icons
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons
indicating the phones status (on the right), along with the current
time.
Basic Functions 12
The following icons may appear in the Status Bar.
Call icons
In call Missed call
Microphone muted VoLTE
Sound icons
Silent mode Vibrate mode
Music playing
Network icons
4G LTE connected 4G LTE in use
Wi-Fi connected Signal strength
No signal Roaming
No SIM card Airplane mode
GPS on Downloading
Uploading Download successful
Emergency Alert
Connectivity icons
• Bluetooth® headset icons are compatible with Bluetooth headset
devices approved by LG.
Wi-Fi Hotspot on USB connected
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
Headset connected Headset with microphone
connected
Internal storage full
Basic Functions 13
Email and Messaging icons
New email New voicemail
Email not sent New text message
New multimedia message
Alarm and Calendar icons
Alarm set Upcoming events
Battery icons
Full battery Charging battery
Low battery Not Charging
Other icons
More notifications Screenshot saved
Call logs icons
Incoming call Outgoing call
Missed call Rejected call
Basic Functions 14
Getting started with your phone
Step 1. Remove the back cover
With the phone facing down, insert your fingernail into the cutout
located on the bottom of the back cover and gently lift the cover.
Step 2. Insert the battery
Insert the battery, making sure the gold contacts line up. Press down
gently to secure.
Basic Functions 15
Step 3. Replace the back cover
Place the back cover over the back of the phone and then press down
along the edges to secure.
Step 4. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone. Insert the larger
end into the charger and plug the charger into an outlet.
• Use only approved chargers with your phone. Incompatible chargers
or tampering with the charging port could damage your phone and
void the warranty.
Basic Functions 16
Removing the battery
1 Turn the phone off.
2 With the phone facing down, insert your fingernail into the cutout
located on the bottom of the back cover and gently lift the cover.
3 Use the fingertip opening near the bottom of the battery
compartment to lift the battery out.
Charging with USB
You can use your computer to charge your phone. To be able to
charge with the USB cable, you may need to have the necessary USB
Driver installed on your PC first. Connect one end of the USB cable to
the Accessory/Charger Port on your phone and the other end to the
USB port on your PC.
• Low-power USB ports are not supported, such as the USB ports on
your keyboard or bus-powered USB hub.
Powering your phone on/off
Press and hold the End/Power key until the screen lights up.
Press and hold the End/Power key until the display turns off.
Making calls
Open the flip and enter the phone number using the keypad.
Press the Send key to dial the number.
Press the End/Power key to end the call.
Correcting dialing mistakes
While entering a phone number, press the Clear key once to
erase the last digit entered.
Basic Functions 17
Redialing calls
With the flip open, press the Send key twice to redial the latest
number recorded in the call log.
Quick access to convenient
features
Vibrate mode
You can set the phone to vibrate instead of ringing ( is displayed).
To set Vibrate Mode, with the flip open, press and hold the Vibrate
mode key . To return to Normal Mode, press and hold the Vibrate
mode key again.
Sounds off
Quickly deactivate your phones sounds when you’re in a place where
phone sounds would be disruptive.
From standby mode with the flip open, press and hold the Volume
down key . To return to normal sounds mode, press and hold the
Volume up key .
Quick volume adjustment
Quickly adjust ringer and earpiece volumes by pressing the Volume
key on the left side of the phone. Press the Volume up key to
increase the volume and Volume down key to decrease the volume.
• The earpiece volume can only be adjusted during a call and keypad
sound can only be adjusted through the Sound & notifications
menu.
Basic Functions 18
Capturing a screenshot
Press and hold the Volume down key and the End/Power key
at the same time for 2 seconds to capture a screenshot of the
current screen.
To view the captured image, press the OK key [Menu], then press
the 4 key [Gallery].
Recent apps
Quickly reopen apps using the Recent apps screen. From the Home
screen, press the Down Navigation key to open the Recent apps
screen which lists all of the apps you’ve opened. From this screen, use
the Navigation key to highlight an app.
• Press the OK key [Open] to reopen the app.
• Press the Left soft key [Remove] to remove the app from the
list.
• Press the Right soft key [Options], then press the 1 key
[Clear all] to remove all apps from the list.
• To use this feature, Recent apps needs to be designated as one of
your shortcuts (the Key shortcuts setting in the Phone settings
menu). Set it as the Up, Down, Left or Right Navigation key or
designate it as one of the choices in your Shortcut menu.
Call waiting
During a call, one beep indicates another incoming call. Press the
Send key to answer it and put the first call on hold. Press the
Send key again to return to the first call.
Basic Functions 19
Conference call
You can talk with up to six people at the same time in a conference
call on your wireless phone. Airtime and other charges, which may
include toll or long distance charges, will apply for all simultaneous
calls until you end one call.
1 While on the first call, press the Right soft key [Options],
select New call and then Dialer and dial the 10-digit number of
the second person.
2 Press the Send key . The first person is automatically put on
hold while the call is made.
3 When the second person answers, press the Right soft key
[Options], then press the 2 key [Merge calls] to create a
conference call.
4 To end both conversations completely, press the End/Power key
.
Caller ID
Caller ID displays the number and/or name and picture (if applicable)
of the person calling when your phone rings.
Basic Functions 20
Voice commands
Voice Commands allow you to do things by verbal command (e.g.,
make calls, check Voice mail, etc.). From the Home screen, press the
Voice commands key on the keypad .
1 Call Say “Call” and then call someone simply by saying the name
or phone number.
2 Send message Say “Send message” and the command will
prompt you for the type of message.
3 Redial Say “Redial” and the phone will redial the last phone
number.
4 Open App Say “Open” and then the name of the app you want to
launch.
5 Play music Say “Play music” to listen to music on your phone.
6 Check This allows you to check out a wide range of items such
as Status, Voicemail, Messages, Missed Calls, Time, Signal
Strength, Network, Battery, My Phone Number and Volume.
• Voice Commands can also be started with the designated key
on your Bluetooth® device. Please check the user manual of the
Bluetooth® device for further instructions.
Basic Functions 21
Entering and editing information
Text input
The following key functions are available to help with text entry:
Left soft key: Press to change the text input mode.
Shift: Press to change capitalization (initial cap, caps lock,
lowercase).
Next: Press to display other matching words in the database in
T9 word mode.
Space: Press to insert a space.
Right soft key: Press to select one of the following options:
Attach/ Save as draft/ Quick reply/ Add subject/ Priority/
Discard.
Clear: Press to delete a single space or character. Press and hold
to delete entire words or sentences.
Punctuation: Press to insert punctuation symbols when using
Abc text input mode.
Text input modes
In a text field, press the Left soft key to select a text input mode:
T9 Word/ Abc/ ABC/ 123/ T9 Palabra/ Symbols/ Emojis/ Copy/
Paste/ Simplified(
)/ Korean(
)/ T9 dictionary.
• T9 Palabra is the Spanish counterpart of T9 Word which utilizes
accents, tildas, etc. for correct Spanish word spelling.
Useful Apps
02
Useful Apps 23
Recent calls
The Recent calls menu is a list of the last phone numbers or contact
entries for calls you placed, accepted, or missed. It’s continually
updated as new numbers are added to the beginning of the list and
the oldest entries are removed from the bottom of the list.
1 From the Home screen, press the OK key [Menu], then press
the 1 key [Recent calls ].
OR
From the Home screen, press the Send key to view your call
logs.
2 Use the Navigation key to scroll left/right to display your call
records by call type:
• All calls: All calls that you missed, received, and dialed.
• Missed calls: Calls you did not answer.
• Dialed calls: Outgoing calls.
• Received calls: Answered calls and rejected calls.
3 Calls display the date, time and contact or phone number. If the
number is saved as a contact, the call record includes icons to
indicate the type of number.
4 Use the Navigation key to highlight a call, then choose from
these options:
• Press the Left soft key [Message] to send a message.
• Press the OK key [View] to view additional call details.
• Press the Right soft key [Options] for these options:
- Add to Contacts: Save the caller’s phone number as a new
contact.
- View contact info: Displays the contact's information.
- Delete recent call: Delete the highlighted call record.
- Block/Unblock number: Block or unblock calls from the
highlighted phone number.
- Select calls: Select the call records you want to delete.
Useful Apps 24
Making calls using call logs
1 From the Home screen, press the OK key [Menu], then press
the 1 key [Recent calls ].
OR
From the Home screen, press Send key to view the call logs
screen.
2 Find a call from All calls, Missed calls, Dialed calls, or Received
calls.
3 Use the Navigation key to highlight a call record, and then
press Send key .
Creating or updating contacts using call logs
1 From the Home screen, press the OK key [Menu], then press
the 1 key [Recent calls ].
OR
From the Home screen, press the Send key to view your call
logs.
2 Use the Navigation key to find and highlight a call record (from
All calls, Missed calls, Dialed calls, or Received calls), press the
Right soft key [Options], then press the 1 key [Add to
Contacts].
3. Use the Navigation key to highlight Create contact or
Update contact, then press the OK key [Select].
4 Save the number to a contact entry, as necessary.
Deleting recent calls records
1 From the Home screen, press the OK key [Menu], then press
the 1 key [Recent calls ].
OR
From the Home screen, press the Send key to view your call
logs.
Useful Apps 25
2 Use the Navigation key to find and highlight a call record (from
All calls, Missed calls, Dialed calls, Received calls), press the
Right soft key [Options], then press the 2 key [Delete
recent call].
3 At the Delete this recent call? prompt, press the 1 key
[Delete].
Deleting all recent call records
1 From the Home screen, the OK key [Menu], then press the
1 key [Recent calls ].
OR
From the Home screen, press the Send key to view your call
logs.
2 Press the Right soft key [Options], then press the 4 key
[Select calls].
3 Press the Right soft key [Options], then press the 1 key
[Select all].
4 Press the Left soft key [Delete].
5 At the Delete the selected recent calls? prompt, press the 1 key
[Delete].
Useful Apps 26
Messaging
Allows you to send messages (text, image, video, and audio).
Depending on the type of message you choose to send, you can also
attach files to your messages, including images, videos, audio, voice
recordings, contact cards, and calendar events.
• Use the Navigation key to highlight a conversation thread, you
can call the sender back by pressing the Send key .
• From standby mode, pressing the Right soft key is a shortcut
to Messaging.
Creating and sending messages
1 From the Home screen, press the OK key [Menu], then press
the 2 key [Messaging ].
OR
From the Home screen, press the Right soft key [Message].
2 Press the Left soft key [Compose] to start a new message
period.
3 Enter the recipient(s) in the To box.
• Press the Right soft key [Contacts], select one or more
entries from your contacts list, then press the Left soft key
[Done].
• Enter a name (or a partial number), select a suggestion
displayed from your contacts list.
• Enter a number manually for phone numbers not in your
contacts list.
4 Use the Navigation key to highlight the message box, then
enter your message.
• Attach: Press the Right soft key [Options] to add images,
audio, and more to your message.
Useful Apps 27
5 Press the OK key [Send] to send the message.
• Your message is displayed and responses appear in the same
window.
Viewing new messages
When you receive a new message, New message ( ) appears on the
Status bar.
To view the message:
• From the Home screen, press the OK key [Menu], then press
the 2 key [Messaging] and select the new message.
• From the Home screen, press the Right soft key [Message]
and select the new message.
Deleting messages
To delete messages, follow these steps:
1 From the conversion threads view, press the Right soft key
[Options].
2 Press the 3 key [Select conversation] to select messages
you want to delete.
• If you want to delete a message, select a message and then press
the Right soft key [Options] > 2 key [Delete].
3 Select messages you want to delete and then press the Right
soft key [Options].
4 Press the 1 key [Delete] and confirm when prompted.
Useful Apps 28
Contacts
Adding a new contact
Allows you to add a new contact to your contacts list.
• Using this method, the number is saved as a new contact, not into
an existing contact.
1 From the Home screen,
• Press the OK key [Menu] and then press the 3 key
[Contacts ].
OR
• Press the Left soft key [Contacts].
2 Press the Right soft key [Options].
3 Press the 1 key [New contact].
4 Enter the contact's name.
5 Press the Down Navigation key to scroll to the phone number
type field, then scroll horizontally to select the one you want.
6 Press the Down Navigation key to scroll the phone number
field, then enter the number.
7 Use the Navigation key to scroll to other fields and enter
additional contact information as necessary, then press the OK
key [Save] to save the entry.
Adding a new contact from recent calls
1 From the Home screen, press the Send key to display your
recent calls.
2 Use the Navigation key to highlight a recent call entry.
3 Press the Right soft key [Options].
4 Press the 1 key [Add to Contacts], then press the 1 key
[Create contact].
Useful Apps 29
5 Enter the name and use the Navigation key to scroll and enter
the contact's information as necessary.
6 When the entry is complete, press the OK key [Save] to save
the entry.
Editing a contact
To make changes to an existing contact.
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight a contact entry, then press
the OK key [View].
3 Press the OK key [Edit] to make changes.
4 Use the Navigation key to highlight the field you want to
change.
5 Make the changes, then press the OK key [Save] to update
your contact entry.
Storing a number with pauses
Pauses allow you to enter additional series of numbers to access
automated systems such as voicemail or credit billing numbers. Pause
types are:
• Wait (;) The phone dials the phone number, but does not advance
to the next series of digits until the user releases the pause.
When the prompt, "Send the following tones?" appears, use
the Navigation key to highlight Yes, then press the OK key
[OK].
• 2-sec pause (,) The phone waits two seconds before dialing the
next series of digits.
1 From the Home screen, enter the phone number, then press the
Right soft key [Options].
Useful Apps 30
2 Use the Navigation key to highlight Add 2-sec pause or Add
wait, then press the OK key [Select].
3 Enter the additional number(s) (e.g., pin number, credit card
number, etc.).
4 When you're finished, press the Right soft key [Options].
5 Press the 1 key [Add to Contacts].
6 Choose Create contact or Update contact.
7 Use the Navigation key to scroll and enter the contact's
information as necessary.
8 When the entry is complete, press the OK key [Save] to save
the entry.
Deleting a contact
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight an entry.
3 Press the Right soft key [Options].
4 Press the 2 key [Delete].
5 Press the 1 key [Delete].
Speed dialing
Allows you to make phone calls quickly and easily to numbers stored
in your contacts.
• Speed Dial 1 is reserved for voicemail.
Assigning a speed dial
1 From the Home screen, press the Left soft key [Contacts],
use the Navigation key to highlight an entry, then press the
OK key [View].
Useful Apps 31
2 Press the OK key [Edit].
3 Use the Navigation key to highlight a phone number, then
press the Right soft key [Options].
4 Use the Navigation key to highlight Set speed dial, then press
the OK key [Select].
5 Set the speed dial digit using the Navigation key to highlight
it, then press the OK key [Select].
6 Press the OK key [Save] to update your contact entry.
Removing a speed dial
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight a contact entry, press the
Right soft key [Options].
3 Press the 4 key [Speed dial] to open the speed dial list.
4 Use the Navigation key to highlight a set speed dial, then
press the Right soft key [Options].
5 Press the 2 key [Remove].
OR
Press the 3 key [Remove all].
Single digit speed dials
Press and hold the speed dial digit. Your phone recalls the phone
number from your contacts, displays it, and dials it for you.
Multiple digit speed dials
When you press and hold a number key, it signals the phone to call
a speed dial. To dial speed dials with multiple digits, press the first
digit(s), then press and hold the last digit. For example, to call speed
dial 25, press the 2 key , then press and hold the 5 key .
• You can also enter the speed dial digit(s) and press the Send key
.
Useful Apps 32
Favorites
Allows you to add contact entries to your list of favorites to easily
view, call, or send messages.
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight Favorites and then press
the OK key [View].
3 Press the OK key [Add].
4 Use the Navigation key to scroll through your contacts
alphabetically and press the OK key [Select] for each of the
entries you want to add.
5 Press the Left soft key [Add]. Once you have added contacts
to your favorites list, the following options will become available in
the Favorites menu:
• OK key : View
• Left soft key : Message
• Right soft key : Options to access Add favorites/ Remove/
Remove all
Groups
Allows you to view your grouped contacts, add a new group, change
the name of a group, or delete a group.
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight Groups, then press the
OK key [View].
3 View a Group
Use the Navigation key to highlight a group, then press the
OK key [View].
Add a New Group
Press the Left soft key [New] to add a new group to the list.
Enter a name and press the OK key [Save].
Useful Apps 33
Options when viewing a group
Press the Right soft key [Options] to select one of the
following: Message/ Remove contacts/ Rename group/ Delete
group.
Adding contacts to a group
1 Open your contacts list, select Groups, then use the Navigation
key to highlight the group name.
• Press the OK key [View], then press the Left soft key
[Add].
OR
• Press the Right soft key [Options], then press the 1 key
[Add contacts].
2 Highlight the desired contact(s), then press the OK key
[Select].
3 Press the Left soft key [Add] to add the contact(s) to the
group.
In case of emergency (ICE)
In Case of Emergency contacts is displayed above your list of
contacts. Add up to 5 emergency entries from your contacts list.
These are entries that someone can contact on your behalf in the
event of an emergency, whether or not the phone is locked.
Assigning emergency contacts
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight In Case of Emergency,
then press the OK key [View].
3 Use the Navigation key to highlight Add contacts, then press
the OK key [View].
4 Use the Navigation key to highlight each desired contact, then
press the OK key [Select].
5 Press the Left soft key [Add].
Useful Apps 34
To unassign an ICE contact
1 From the ICE Contacts screen, press the Right soft key
[Options], then press the 2 key [Remove].
2 Use the Navigation key to highlight the contact, then press
the OK key [Select].
3 Press the Left soft key [Remove], then press the 1 key
[Remove].
Entering your emergency info
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight In Case of Emergency,
then press the OK key [View].
3 Use the Navigation key to highlight Emergency info, then
press the OK key [View].
4 Press the OK key [Add].
5 Enter information that would be helpful in an emergency (e.g.,
your medical record number), then press the OK key [Save].
Name card
Allows you to create, edit, and view your own personal contact
information including name, phone numbers, and email address in
one entry.
1 From the Home screen, press the Left soft key [Contacts].
2 Use the Navigation key to highlight My profile, then press the
OK key [Setup] to enter your personal contact information.
3 Use the Navigation key to scroll to the information you want
to enter.
4 Enter your information as necessary, then press the OK key
[Save].
Useful Apps 35
Gallery
The Gallery app presents all of the pictures and videos stored in your
phone, including those you’ve taken with the Camera app and those
you downloaded from the web or other locations. When another app
saves a picture, it automatically creates an album in the File Manager
app to contain the picture (e.g., capturing a screen shot creates the
Screenshots album).
1 From the Home screen, press the OK key [Menu].
2 Press the 4 key [Gallery ].
• Use the Navigation key to highlight one of the thumbnail
images, then press the OK key [View] to open the picture
or video.
• Press the Right soft key [Options] to access Share, Delete,
Select files, Edit, Set image as, Slideshow, Rename, and
Details.
• Press the Left soft key [Camera] to access to the Camera
app.
Sharing content
You can select one (or more) photos and/or videos to share. After
selecting the file(s), select Share to open the available sharing
options (such as Messaging, Email, or Bluetooth), then complete as
necessary.
1 From the Home screen, press the OK key [Menu].
2 Press the 4 key [Gallery ].
3 Use the Navigation key to highlight a desired photo or video.
4 Press the Right soft key [Options], then press the 1 key
[Share].
5 Use the Navigation key to select a sharing option.
6 Press the OK key [Select] then complete the sending method
as necessary.
Useful Apps 36
Assigning pictures
After taking a picture, assign it as a picture ID for a contact entry or
as the background image (wallpaper) for your Home screen.
1 From the Home screen, press the OK key [Menu].
2 Press the 4 key [Gallery ].
3 Use the Navigation key to highlight a desired photo or video.
4 Press the Right soft key [Options], then press the 5 key
[Set image as].
5 Use the Navigation key to select Contact photo or
Wallpaper, press the OK key [Select].
• Contact photo: Assigns the picture to a Contact entry as a
picture ID. Crop the image as necessary.
• Wallpaper: Assigns the picture as the background image. Crop
the image as necessary.
6 Use the Navigation key to adjust the crop box, then press the
OK key [Save].
Useful Apps 37
Music
Your phone has a music player that lets you play all of your favorite
tracks.
Use the USB cable that came with your phone to transfer music files
to your phone or download music files directly to your phone.
Playing a song
1 From the Home screen, press the OK key [Menu], then press
the 5 key [Music ].
2 Use the Navigation key to select a song in the Music library.
• Scroll vertically through lists.
• Scroll horizontally through categories.
3 Press the OK key [Select] (if necessary), then press the OK
key [Play] to play the song.
Random order mode.
Press the OK key
to pause or play.
Repeat mode.
Music options
1 From the Home screen, press the OK key [Menu], then press
the 5 key [Music ].
2 Use the Navigation key to highlight a song, then tap the OK
key [Play] to play the song.
3 Press the Right soft key [Options] for these options:
• Repeat: Set the repeat mode (Off, One song, or All songs).
Useful Apps 38
• Shuffle On: Set the shuffle mode (toggle it on or off).
• Add to playlist: Create or update playlists to organize your
music files into sets of songs, which you can play in the order
you set or in a shuffle.
• Share: Share the selected song using Message or Email. You
can also transfer a selected song using Bluetooth.
• Set as ringtone: Set the selected song as your phone ringtone.
• Delete: Delete the selected song.
• Details: View information about the selected song.
Email
The following account types are supported: Microsoft Exchange,
Outlook, Yahoo! Mail, AOL Mail, and other accounts.
1 From the Home screen, press the OK key [Menu].
2 Press the 6 key [Email ].
Setting up your Email
After the initial setup, the Email app displays the contents of your
Inbox. It’s quick and simple to set up a POP3 or IMAP4 email account.
1 From the Home screen, press the OK key [Menu], then press
the 6 key [Email ].
2 The first time you open the Email app, you need to setup an email
account.
3 Enter the necessary information using the Navigation key , the
keypad and the OK key .
Using your Email
1 From the Home screen, press the OK key [Menu].
2 Press the 6 key [Email ].
Useful Apps 39
• Press the Left soft key [Compose] to compose a new
message.
• Use the Navigation key to scroll through your Inbox list.
• Press the OK key [View] to open a highlighted message.
• Press the Right soft key [Options] to access Sync now,
Delete, Search, Mark as read/unread, Move, Select emails,
Sort by, Folders, Accounts, and Settings.
Internet
The Internet app allows you to access news, sports, weather, and
email from your device. Accessibility and selections within this feature
are dependent upon your service provider. For specific information on
Internet access through your phone, contact your service provider.
From the Home screen, press the OK key [Menu], then press the
7 key [Internet ].
• Press the Left soft key [Tabs] to view your open tabs and
allow you to switch between them.
• Press the OK key [Go] to go to the web address.
• Press the Clear key to go back to the previous page in your
browsing history.
• Press the Right soft key [Options] for these options:
- Refresh: Reload the current web page.
- Search/enter address: Enter keywords or a URL address to
search the web.
- New tab: Create a new tab.
- Home: Go to your home URL.
- Bookmarks: Quickly and easily access saved bookmarks or
create a favorite bookmark page.
- Bookmark page: Save the URL of the current page as a
bookmark.
Useful Apps 40
- History: View recently-viewed pages.
- Forward: Go to the next page in your browsing history.
- Zoom: Adjust the zoom ratio of the page by pressing the Left
soft key and Right soft key .
- Reset zoom: Return to the original size of the page.
- Find on page: Find text in the current web page.
- Request desktop/mobile site: Select the mobile view or full
view.
- Share: The current URL is copied allowing you to share it using
Message, Email or Bluetooth, or you can save it to your clipboard.
- Downloads: Access downloaded files stored in your internal
storage or microSD card.
- Settings: Customize the Internet app settings to your
preferences. Press the 4 key [Keypad shortcuts] from the
Settings screen, you can see the shortcut description for each
key.
Entering a URL
Manually enter a URL (web address) to go directly to the web page
you want. Or you can use the Navigation key to select one of the
suggestions that appear as you begin to type.
1 From the Home screen, press the OK key [Menu], then press
the 7 key [Internet ].
2 Press the Up Navigation key to move the cursor to the URL
Address field, and enter the web address.
3 Press the OK key [Go] to go to the web address.
Useful Apps 41
Navigating through the Internet
On-screen items appear in one of the following ways:
Links embedded in content
You can act on options or links on a web page by moving the cursor
over it, then pressing the OK key .
Scrolling
Use the Navigation key to scroll in any direction on the page.
• When you press and hold the OK key on a web page, you can
conveniently use the scroll page function to scroll.
Fast scrolling
Press and hold the Navigation key to quickly move the cursor up
and down on the current screen.
Soft keys
Use the Soft keys (just below the display screen) to access special
functions that apply to the current selection (when available). They
may change depending on the page and/or selection.
Entering Text, Numbers, or Symbols
When prompted to enter text, you can enter the necessary
characters from your phones keypad using the text mode of your
choice (abc, Abc, ABC, 123, or symbols).
• To enter an uppercase character, press the Shift key .
• To insert a space or the hashtag symbol, press the Hashtag key
.
Deleting Text/Number Entered
When entering text or numbers, press the Clear key to clear the
last number, letter, or symbol.
Useful Apps 42
Initiating a phone call from the internet
You can make a phone call from the Internet if the site you’re using
supports the feature. Using the Navigation key , place the cursor
over the phone number you want to call, press the OK key [Go]
to go to the call screen, then press the OK key [Call] to make a
call.
Changing between tabs
1 While viewing a web page, press the Left soft key [Tabs].
2 Use the Navigation key to highlight an open tab (indicated by
a blue border), then press the OK key [Select].
Closing tabs
1 While viewing a web page, press the Left soft key [Tabs].
2 Press the Right soft key [Options].
• Press the 1 key [Close tab] to close only the current tab.
• Press the 2 key [Close all tabs] to close all open tabs.
Notifications
Notification icons report the arrival of new messages, calendar
events, alarms, as well as ongoing events, such as when you’re on a
call.
When you receive a notification, the notification icon will be displayed
in the Status Bar. You can open the Notifications view to view a list of
all of your recent notifications. Depending on your settings, you may
hear a notification sound, see a notification light, and/or the phone
may vibrate.
To open the notifications view
From the Home screen, press the OK key [Menu], then press the
8 key [Notifications ].
Useful Apps 43
To respond to a notification
Open the Notifications view. Your current notifications are listed in
the view, each with a brief description.
• Press the OK key [Open] to view the details of a highlighted
notification.
• Press the Left soft key [Dismiss] to delete a highlighted
notification.
• Press the Right soft key [Options] to clear all notifications or
access options for a highlighted notification.
Camera
You can use the Camera app to take and share pictures and videos.
Access the camera options to switch between taking pictures and
recording video. The Options menu also allows you to change the
settings.
1 From the Home screen, press the OK key [Menu].
2 Press the 9 key [Camera ].
• Use the Up and Down Navigation key to zoom in and zoom
back out.
• Use the Left and Right Navigation key to adjust the
brightness.
• Press the Right soft key [Options] to access Record video,
Storage, Shutter sound, Timer, Resolution and Preview
mode.
- In video mode, options are available: Take photo, Storage,
Video Length, Resolution, and Preview mode.
• Press the Left soft key [Gallery] to open the Gallery app.
• With the flip open, press the Camera key on the right side of the
phone to open the Camera app.
Useful Apps 44
Taking a photo
1 From the Home screen, press the OK key [Menu].
2 Press the 9 key [Camera ].
3 Hold the phone and point the lens towards the subject of the
photo.
4 Press the OK key [Take] to take a photo. Your picture will be
automatically saved to the Gallery.
• You can also press the Camera key on the right side of the phone
to take a photo.
Recording a video
1 From the Home screen, press the OK key [Menu].
2 Press the 9 key [Camera ].
3 Press the Right soft key [Options], then press the 1 key
[Record video] to activate video mode.
4 Point the lens towards the subject of the video and press the OK
key [REC] to start recording.
• Press the Left soft key [Pause] to pause your video
recording. Then, resume your recording by pressing the Left
soft key [Resume].
5 Press the OK key [Stop] to stop recording and your video will
be automatically saved to the Gallery.
• Press the Camera key on the right side of the phone to record a
video.
Useful Apps 45
Calendar
Allows you to store and access your agenda(s). Simply enter your
appointments in the Calendar, and your phone can (depending on
your settings) alert you with a reminder.
1 Open the flip and press OK key [Menu].
2 Press the Asterisk key [Calendar ].
3 Use the Navigation key to highlight a day.
Left Navigation key Moves to the previous day.
Right Navigation key Moves to the next day.
Up Navigation key Moves to the previous week.
Down Navigation key Moves to the next week.
4 To create a new event, press the Left soft key [New].
5 Enter the event name.
6 Use the Navigation key to move to the Location field and
enter the location. Check the date and enter the time you wish
your event to start and finish.
7 Enable the All day option, if applicable.
8 Use the Navigation key to enter additional options, such as
Date and time, Time zone, Repeat, Reminders, Reminder sound,
Description, as necessary.
9 Press the OK key [Save] to save the event in the calendar.
Useful Apps 46
Tools
Your phone’s tools include: Voice command, Voice recorder, Calendar,
Alarm, World clock, Timer, Stopwatch, Calculator, Notepad, File
manager, and FM radio.
Voice command
The Voice command app provides you with a variety of command
options equipped with AVR (Advanced Voice Recognition) technology.
Each command option has help information on the phone that you
can check out by pressing the Right soft key [Options], then
pressing the 2 key [Help]. Highlight a Voice command, then press
the OK key [Select].
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 1 key [Voice command].
4 Say the voice command you want to use.
Using voice command
• With the flip open, press the Voice commands key on the
keypad.
You can set the language the Voice command feature uses. Access
Voice command, press the Right soft key [Options], then press
the 1 key [Select language]. Highlight a desired language, then
press the OK key [Select].
Using the call command
Say “Call” and then call someone simply by saying the contact name
or phone number. Speak clearly and say the name exactly as it is
entered in your contacts list. When an entry has more than one
contact number, you can state the name and number type of the
contact (for example, ‘Call John Work’).
Useful Apps 47
Sending a message with voice command
Say “Send message” and you’ll be prompted for the contact name
or a phone number. If you say a full-sentence command, such as
‘Send Message to Bob, it will automatically start a text message with
Bob as the recipient. Speak clearly and say the name exactly as it is
entered in your contacts list.
Redial
Say “Redial” and the phone will redial the last phone number.
Open App
Say “Open” and the app you want use to automatically launch
applications.
Play music
Say “Play music” and the phone will automatically begin playing the
last selected music file.
Check <Item>
The “Check” command allows you to check out a wide range of items
such as Status, Voicemail, Messages, Missed Calls, Time, Signal
Strength, Network, Battery, My Phone Number and Volume.
Voice recorder
The Voice recorder app records audible files. Use them to simply
remind you about something you don’t want to forget (like a grocery
list) or record sound effects that you can attach to a message.
• With the flip open, press and hold Voice commands key on the
keypad to open the Voice recorder app.
Useful Apps 48
Record a voice memo
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 2 key [Voice recorder].
4 Press the OK key [Record] to start recording, then speak into
the microphone.
• Press the Left soft key [Pause (Resume)] to pause or
resume your recording.
5 When you’re finished, press the OK key [Stop]. The recording
is automatically saved to your recordings list.
Play a voice memo
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 2 key [Voice recorder].
4 Press the Left soft key [List].
5 Use the Navigation key to highlight a recording, press the OK
key [Play], then use the following options while listening to a
voice memo.
• Press the Left soft key [Pause (Resume)] to pause or
resume the recording.
• Press the OK key [Stop] to end the playback and return to
your recordings list.
Managing your voice memos
From your recordings list you can delete, share, rename and view
the details of a recording. You can also select multiple recordings to
delete or share at the same time.
Useful Apps 49
Single file
1 From the Recordings list, use the Navigation key to highlight
a file.
2 Press the Right soft key [Options].
• Press the 1 key [Delete] to delete the file.
• Press the 2 key [Share] to share the file.
• Press the 3 key [Rename] to rename the file.
• Press the 5 key [Details] to view the file information.
3 Follow the prompts for the selected option as necessary.
Multiple files
1 From the Recordings list, press Right soft key [Options], then
press the 4 key [Select recordings].
2 Use the Navigation key to highlight a file, then press the OK
key [Select] to select each file of your choice.
3 Press the Right soft key [Options].
• Press the 1 key [Delete] to delete the files.
• Press the 2 key [Share] to share the files.
• Press the 4 key [Deselect all] to deselect all files.
4 Follow the prompts for the selected option as necessary.
Alarm
The Alarm app allows your phone to function as an alarm clock. At
the alarm time, your alarm will be displayed on the screen and the
alarm will sound. To stop the alarm sound, open the flip, then press
the OK key [Dismiss] or the Left soft key [Snooze].
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 4 key [Alarm].
4 Press the OK key [Add] to add an alarm for the first time.
Useful Apps 50
5 Use the Navigation key to highlight the information you want
to set, then press the Left soft key [Set] to view your setting
choices.
6 Enter the alarm information including:
• Turn On/Off
• Time
• Repeat
• Snooze
• Type
• Alarm tone
• Volume
7 Press the OK key [Save] after setting all of the alarm fields as
necessary.
How to delete alarms
1 From the Alarm clock list, press the Right soft key [Options].
2 Press the 2 key [Delete] to delete the highlighted alarm.
3 At the "Delete this alarm?" prompt, press the 1 key
[Delete].
How to edit alarms
1 From the Alarm clock list, use the Navigation key to highlight
the alarm you want to edit.
2 Press the OK key [Edit] and make your changes as necessary.
Useful Apps 51
World clock
Allows you to determine the current time in another time zone or
country.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 5 key [World clock].
4 Press the Left soft key [Add] or press the OK key [Add]
to add.
5 Enter a city or state in the search bar, then use the Navigation
key to highlight the city or state you want to add.
6 Press the OK key [Select].
Timer
The Timer app alerts you with an audible signal when a set amount of
time has passed.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 6 key [Timer].
4 Press the Left soft key [Set], use the Navigation key to
enter the amount of time you want set, then press the OK key
[OK].
• You can quickly add additional minutes one at a time by pressing
the Right soft key [+1 Min].
5 Press the OK key [Start] to start the timer.
Useful Apps 52
Stopwatch
The Stopwatch app allows you to use your phone as a typical
stopwatch.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 7 key [Stopwatch].
4 Press the OK key [Start] to initiate the stopwatch.
• Press the OK key [Lap] to record lap times.
5 Press the Left soft key [Pause] to stop timing.
6 After time has stopped, press the Right soft key [Reset].
Calculator
The Calculator app allows you to perform simple mathematical
calculations.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 8 key [Calculator].
4 Enter the numbers to get the value you want. To clear entered
items, press the Left soft key [Clear].
5 Use the Right soft key [Operator] to add other operators.
6 Use the Navigation key to enter an operation between
numbers and press the OK key for the result.
• To insert a decimal, press the Asterisk key . To switch between a
positive and negative number, press the Hashtag key .
• Press the Up Navigation key for (addition).
• Press the Down Navigation key for (subtraction).
• Press the Right Navigation key for (division).
• Press the Left Navigation key for (multiplication).
Useful Apps 53
Notepad
Allows you to add, read, edit, and erase notes to yourself.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 9 key [Notepad].
• Press the Left soft key [New] or OK key [New] to write
a new note, then press the OK key [Save] when you’re
finished.
• Use the Navigation key to highlight an existing note, press
the OK key [View], then press the OK key [Edit].
• Press the Right soft key [Options] to access Edit, Delete,
Share, Select notes and Details.
File manager
Use the File manager app to easily view and manage your folders and
files stored in your phone. When you open File manager, all of your
phones internal storage and memory card (if available) file folders are
displayed.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the 0 key [File manager].
4 Use the Navigation key to select a folder, then press the OK
key [Open] to open the folder and view its contents.
• Use the Navigation key to select content within a folder,
then press the OK key [Open] to open it. Repeat until you
access the content you’re looking for.
• Press the Clear key to back out one level at a time.
5 Press the Right soft key [Options] to access Share, Sort by,
View as grid/list, New folder, Select files, Copy, Move, Delete,
Rename, Search, and Details.
Useful Apps 54
FM radio
You can listen to FM radio.
1 From the Home screen, press the OK key [Menu].
2 Press the 0 key [Tools ].
3 Press the Asterisk key [FM radio].
• Plug in your earphones to listen to FM radio.
Settings
03
Settings 56
Wireless & networks
The Wireless & networks menu allows you to configure and manage
your devices wireless radio communications.
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 1 key [Wireless & networks].
Airplane mode
1 From the Wireless & networks menu screen, press the 1 key
[Airplane mode].
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
3 Press the Clear key to exit.
Wi-Fi
1 From the Wireless & networks menu screen, press the 2 key
[Wi-Fi].
2 Use the Navigation key to highlight a Wi-Fi network, then
press the OK key [Connect] to connect to it.
• Press the Left soft key [Turn on/off] to turn Wi-Fi on and off.
3 Press the Right soft key [Options] to access the following
Options to manage your Wi-Fi connections.
• 1 key [Search] Searches for nearby Wi-Fi networks.
• 2 key [Add Wi-Fi] Allows you to manually add a Wi-Fi
network by entering its name (SSID), security, and password.
• 3 key [Saved Wi-Fi] Displays your saved Wi-Fi networks
allowing you to manage them. This menu will be shown after a
Wi-Fi network is added.
Settings 57
• Press the 4 key [Advanced Wi-Fi] Provides additional
specific Wi-Fi connection settings:
- 1 key [Wi-Fi notification] Enable this option to be
notified if Wi-Fi networks are available nearby.
- 2 key [Keep Wi-Fi on during sleep] Allows you to set
the Wi-Fi status when the screen is off.
- 3 key [Connect by WPS button] Provides information
to connect to a secured Wi-Fi network with a WPS button.
- 4 key [Connect by WPS PIN] Provides the WPS PIN to
connect to a secured Wi-Fi network.
- 5 key [Install certificates] Allows you to install
certificates from storage.
Bluetooth
1 From the Wireless & networks menu screen, press the 3 key
[Bluetooth].
2 Press the Left soft key [Turn on] to pair and connect with
other Bluetooth devices. All Bluetooth devices that are within
your phones range will be listed. Use the Navigation key to
highlight a device to pair and connect.
3 Press the Right soft key [Options] to access the following
options:
• 1 key [Search] Searches for nearby Bluetooth devices.
• 2 key [Rename phone] Allows you to change your phone
name for easy identification when pairing and connecting.
• 3 key [Received files] Displays a list of the files received via
a Bluetooth device.
• 4 key [Help] Displays Bluetooth help information.
Settings 58
Tethering & Wi-Fi hotspot
1 From the Wireless & networks menu screen, press the 4 key
[Tethering & Wi-Fi hotspot].
2 Select the tethering method you want to use.
• 1 key [USB tethering] Enable this option to allow you to
connect via USB. This option is gray when not connected via
USB.
• 2 key [Bluetooth tethering] Enable this option to share
the phones Internet connection with other Bluetooth devices.
• 3 key [Wi-Fi hotspot] Allows you to use your device as a
Wi-Fi hotspot for other devices to use your mobile network
connection. From the Wi-Fi Hotspot screen:
- Left soft key [Turn on] to activate your Wi-Fi Hotspot.
- Right soft key [Options] to manage its settings.
- 1 key [Set up Wi-Fi hotspot] Allows you to enter the
SSID and security information for your Wi-Fi hotspot.
- 2 key [Timeout] Allows you to set when to turn off your
hotspot.
- 3 key [Help] Displays information about using Wi-Fi
hotspot.
Settings 59
VPN
1 From the Wireless & networks menu screen, press the 5 key
[VPN] to set up a Virtual Private Network.
2 Press the Left soft key [Add] to create a new VPN.
• Press the Right soft key [Options] to access Edit, Delete,
Always-on VPN or Help.
3 Press the OK key to connect.
• Enter the ID and password, then press the OK key to save.
Cellular networks
1 From the Wireless & networks menu screen, press the 6 key
[Cellular networks] to set various network settings.
2 Select an available network setting and set it to your preferences.
• 1 key [Mobile data] Enable this option to allow data access
over the mobile network.
• 2 key [Data usage] Allows you to manage your mobile data
usage (e.g., disconnect from the mobile network to stop using
mobile data and exclusively use a Wi-Fi network connection for
data instead).
Its options include Data usage (viewed on a graph), Limit data
usage, Data usage alert and Monthly usage cycle.
• 3 key [Data roaming access] Enable this option to allow
data roaming.
• 4 key [System select] to select a network type.
• 5 key [Network type and strength] Displays the current
network type and the signal strength.
• 6 key [Access Point Names] Allows you to set up APNs
for data service.
Settings 60
Enhanced calling
You can make high-definition voice calls when you add Enhanced
Calling to your line.
To upgrade to Enhanced Calling:
1 From the Wireless & networks menu screen, press the 7 key
[Enhanced Calling].
2 Use the Navigation key to highlight a On or Off, then press
the OK key [Set] to connect to it.
Emergency alerts
1 From the Wireless & networks menu screen, press the 8 key
[Emergency alerts] to view emergency alerts and customize your
emergency alerts settings.
2 Press the Right soft key [Settings] to view and change its
settings.
Accessibility
The Accessibility menu provides settings to make your phone easier
for you to use based on your personal capabilities and/or limitations.
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 2 key [Accessibility].
Readout
1 From the Accessibility menu screen, press the 1 key
[Readout].
2 Select a Readout setting and set it to your preference(s) using the
Navigation key to highlight your choice, then press the OK key
[OK].
Settings 61
• 1 key [Readout] Allows you to read the screens out loud
for blind and low-vision users or when your eyes are busy.
• 2 key [Readout shortcut] Allows you to enable and disable
the readout menu by pressing and holding the Asterisk key
and Hashtag key at the same time from any screen.
• 3 key [Readout settings] Allows you to set various
readout settings.
Larger text
1 From the Accessibility menu screen, press the 2 key [Larger
text].
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
Color inversion
1 From the Accessibility menu screen, press the 3 key [Color
inversion] to allow you to invert the screen colors for higher
contrast.
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
Color correction
1 From the Accessibility menu screen, press the 4 key [Color
correction] to allow you to adjust the screen's hue and contrast.
2 Use the Navigation key to highlight Off, Protanomaly (red-
green), Deuteranomaly (red-green), or Tritanomaly (blue-
yellow), then press the OK key [OK] to apply the setting to
your phone.
Settings 62
Captions
1 From the Accessibility menu screen, press the 5 key [Captions].
2 Press the Left soft key [Turn on].
3 Select a captions setting and set it to your preferences. Use the
Navigation key to highlight your choice, then press the OK key
[OK] to apply it to your phone.
• 1 key [Language] Allows you to set a language for closed
captions and subtitles for videos.
• 2 key [Text size] Allows you to set the size of the text for
closed captions and subtitles for videos.
• 3 key [Caption style] Choose a caption style for closed
captions and subtitles for videos.
Mono audio
1 From the Accessibility menu screen, press the 6 key [Mono
audio] to allow you to set the phone to play the same sounds
through both earpieces of a connected device so you can hear
everything with just one ear.
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
TTY mode
Allows you to attach a TTY device enabling you to communicate with
parties also using a TTY device. A phone with TTY support is able to
translate typed characters to voice. Voice can also be translated into
characters and then displayed on the TTY.
1 From the Accessibility menu screen, press the 7 key [TTY
mode].
2 Use the Navigation key to highlight a TTY mode, then press
the OK key [OK] to select it:
• TTY Off: Users send and receive without TTY equipment.
Settings 63
• TTY Full: Users who cannot talk or hear send and receive a text
message through TTY equipment.
• TTY HCO: Users who can hear but cannot talk send a text
message and receive voice through TTY equipment.
• TTY VCO: Users who can talk but cannot hear receive a text
message and send voice through TTY equipment.
Mode User Capability Transmission/
Receiving Mode
When making
communications
with a non-TTY
terminal
TTY Off
TTY
Full
For
hearing/
verbally
impaired
Text message
transmission,
text message
receiving
Operator required
TTY +
HCO
For verbally
impaired Audible
Text message
transmission,
voice receiving
Operator required
TTY +
VCO
For hearing
impaired
Able to
talk
Voice
transmission,
text message
receiving
Operator required
Hearing aid
1 From the Accessibility menu screen, press the 8 key [Hearing
aid].
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
Settings 64
Sound & notifications
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 3 key [Sound & notifications].
Volume
1 From the Sound & notifications menu screen, press the 1 key
[Volume].
2 Select a Volume setting and set the level to your preference using
the Navigation key , then press the OK key [OK].
• 1 key [Alert sounds] Allows you to set the default volume
level for alerts.
• 2 key [Media] Allows you to set the default volume level
for media.
Sound with vibration
1 From the Sound & notifications menu screen, press the 2 key
[Sound with vibration].
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK] to select it.
3 Press the Clear key to exit.
Ringtones
1 From the Sound & notifications menu screen, press the 3 key
[Ringtones] to set the ringtone for calls.
2 Use the Navigation key to highlight a desired ringtone, then
press the OK key [OK] to select it.
• Press the Left soft key [Play] to listen to a highlighted
ringtone.
Settings 65
• Press the Right soft key [Options] to add or delete
ringtones.
3 Press the Clear key to exit.
Notification sounds
1 From the Sound & notifications menu screen, press the 4 key
[Notification sounds] to set the sound played for new
notifications.
2 Use the Navigation key to highlight a desired sound, then
press the OK key [OK] to select it.
• Press the Left soft key [Play] to listen to a highlighted sound.
• Press the Right soft key [Options] to add or delete sound
files.
3 Press the Clear key to exit.
Keypad sound
1 From the Sound & notifications menu screen, press the 5 key
[Keypad sound].
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK] to select it.
3 Press the Clear key to exit.
Emergency tone
Allows you to view emergency alerts and customize your emergency
alerts settings.
From the Sound & notifications menu screen, press the 6 key
[Emergency tone].
• Alert: Allows you to set an alert tone same as the volume level
on your phone.
Settings 66
• Vibrate: Enable this option to emit the vibration instead of
providing an alert tone.
• Off: Allows you to disable the alert related with emergency
dialing.
Display
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 4 key [Display].
Menu layout
1 From the Display menu screen, press the 1 key [Menu layout]
to display your Menu screen in a grid or list.
2 Use the Navigation key to highlight Grid or List, then press
the OK key [OK] to select it.
Brightness
1 From the Display menu screen, press the 2 key [Brightness].
2 Use the Navigation key to adjust it, then press the OK key
[OK].
Wallpaper
1 From the Display menu screen, press the 3 key [Wallpaper].
2 Select a Wallpaper type and highlight your preference using the
Navigation key , then press the OK key [Select] (crop and
save the image, if necessary).
• 1 key [Wallpaper gallery] Allows you to set your Home
screen background. Select one of the available wallpaper
images.
Settings 67
• 2 key [Gallery] Allows you to set your Home screen
background. Select an image from your Gallery.
Display backlight
1 From the Display menu screen, press the 4 key [Display
backlight] to set the amount of time before the screen times out
due to inactivity to conserve your battery power.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK].
Key backlight
1 From the Display menu screen, press the 5 key [Key
backlight] to set how long the keypad remains lit.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK].
Notification LED
From the Display menu screen, press the 6 key [Notification
LED] to set the LED for new notifications.
• The Notification LED menu includes the following options:
Incoming call, Missed calls & messages, Missed voicemails, and
Battery charging.
Font type
1 From the Display menu screen, press the 7 key [Font type] to
set the font used for the phone.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK].
Settings 68
Font size
1 From the Display menu screen, press the 8 key [Font size] to
set the size of the font used for the phone.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK].
Clock
1 From the Display menu screen, press the 9 key [Clock] to set
the kind of clock displayed on the Home screen.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK].
• Press the Left soft key [Preview] to see it first before
applying the change.
Phone settings
The Phone settings menu allows you to designate specific settings to
customize how you use your phone.
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 5 key [Phone settings].
Language
1 From the Phone settings menu screen, press the 1 key
[Language] to set the language for your phone's software.
2 Use the Navigation key to highlight your choice, then press
the OK key [OK] to select it.
3 Press the Clear key to exit.
Settings 69
Key shortcuts
Shortcuts are available from the Home screen. Simply press the
Navigation key up, down, right or left to open one. You can
change the shortcut for each key and also change the shortcuts
provided from the Shortcut menu (the Right Navigation key by
default).
Setting Navigation key shortcuts
1 From the Phone settings menu screen, press the 2 key [Key
shortcuts].
2 Use the Navigation key to highlight a shortcut key you want
to set.
3 Press the Left soft key [Set] to display the available shortcuts.
Use the Navigation key to highlight one, then press the OK
key [OK].
4 Press the OK key [Save].
Setting the shortcut menu shortcuts
1 From the Phone settings menu screen, press the 2 key [Key
shortcuts].
2 Use the Navigation key to highlight the key field set as
Shortcut menu, then press the Left soft key [Set].
3 Use the Navigation key to highlight Shortcut 1, Shortcut 2,
Shortcut 3 or Shortcut 4, then press the Left soft key [Set].
4 Use the Navigation key to highlight an item, then press the
OK key [OK] to set the shortcut.
5 Press the OK key [Save] to save the settings you changed.
6 To reset shortcuts to their default settings, press the Right soft
key [Reset].
Settings 70
Storage
1 From the Phone settings menu screen, press the 3 key
[Storage] to view your phone's storage memory information (in
text and on a bar graph).
2 Press the 1 key [Phone] to view information for used
memory, total memory, available memory and the amount of
memory used by specific apps. When a microSD card is inserted in
the phone, the Storage menu displays additional options.
• SD card Allows you to view data saved in your external
memory.
From the Storage menu screen, press the Right soft key
[Options].
• Eject SD card Allows you to unmount your microSD card for
safe removal from your phone.
• Mount SD card Allows you to mount an inserted microSD card.
USB connection
You can connect your phone to your PC to charge it and transfer
items to the PC from the phone (and vice versa).
Transferring music, photos, and videos
1 From the Phone settings menu screen, press the 4 key [USB
connection].
2 Use the Navigation key to highlight File transfer, Photo
transfer, or MIDI device, then press the OK key [OK].
3 Connect your phone to a PC using the USB cable included with
your phone.
4 You can now view the mass storage content on your PC and
transfer files.
5 After transferring files, return to the Phone settings menu, press
the 4 key [USB connection] and change the setting to
Charging before disconnecting the USB cable.
Settings 71
Location
1 From the Phone settings menu screen, press the 5 key
[Location] to set the GPS (Global Positioning System: Satellite
assisted information system) mode.
2 Use the Navigation key to highlight On or Off, then press the
OK key [OK].
• GPS satellite signals are not always received by the phone,
especially under bad atmospheric and environmental conditions,
indoors, etc.
• When in Airplane Mode, services supporting the location
functionality will be suspended.
Security
1 From the Phone settings menu screen, press the 6 key
[Security] to allow you to secure your phone electronically by PIN,
encryption or SIM card lock.
2 Select the security option you want to activate.
• 1 key [Screen lock] Allows you to set a PIN to secure your
phone from unintentional and/or unauthorized use.
• 2 key [Encrypt phone] Allows you to encrypt or decrypt
your phone data (accounts, settings, media files and other files).
• 3 key [Encrypt SD card] Allows you to encrypt or decrypt
external microSD card data. Encrypted data is not accessible on
other devices.
• 4 key [SIM card lock] Allows you to lock your SIM card.
• 5 key [Certificate management] Allows you to manage
your secure certificates.
- Trusted credentials Shows system root CA certificates and
user added CA certificates.
- Install from storage Allows you to install a secure certificate
from storage.
Settings 72
- Clear credentials Allows you to delete user added secure
certificates and related credentials.
Accounts
1 From the Phone settings menu screen, press the 7 key
[Accounts].
2 Press the Right soft key [Options] to access Add account or
Auto-sync data.
Email
1 From the Phone settings menu screen, press the 7 key
[Accounts].
2 Press the 1 key [Email].
• Use the Navigation key to highlight an account, press the
OK key [Select], then set the Sync settings to On or Off.
• Press the Right soft key [Options] to access Sync now or
Remove account.
Reset
1 From the Phone settings menu screen, press the 8 key
[Reset].
2 Select the type of reset you want to perform.
• Press the 1 key [Factory data reset] Allows you to erase
all of the data on the phone, an inserted MicroSD card, or both
the phone and the card.
Date & time
1 From the Phone settings menu screen, press the 9 key [Date
& time].
2 Select the date and time options and set them as desired.
Settings 73
• By default the Auto-date & time and Auto-time zone options are
enabled. To activate the manual setting option(s), turn off the Auto
option(s), then select Set date, Set time and/or Select time zone.
• Turn on the Auto-date & time option to use the date/time
provided by the network, or select Set date and/or Set time to
manually set them.
• Turn on the Auto-time zone option to use the time zone provided
by the network, or select Select time zone to set it manually.
• Time format: Select the 24-hour option to display the time using
the 24-hour format (e.g., 13:00 instead of 1:00 PM).
Call settings
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 6 key [Call settings].
Answer options
1 From the Call settings menu screen, press the 1 key [Answer
options] to set how the phone will answer an incoming call.
2 Use the Navigation key to select the setting(s) you want to
use, then press the OK key [Select].
3 Press the Left soft key [Save].
• Auto with handsfree is available when any external device is
connected to your phone or speaker is set to on.
Settings 74
Decline with message
1 From the Call settings menu screen, press the 2 key [Decline
with message] to view, edit, add and delete your quick messages
that can be used when you want to ignore a call (e.g., during a
meeting).
2 Select an action.
• Use the Navigation key to highlight a quick message, then
press the OK key [Edit].
• Press the Right soft key [Options] to access Delete and
New.
Speed dial
1 From the Call settings menu screen, press the 3 key [Speed
dial] to add, view, change, move and remove your speed dial
numbers.
2 Use the Navigation key to highlight a speed dial.
• Press the OK key [Set] to set up a new speed dial from
numbers in your Contacts list.
• Press the OK key [Change] to change an existing speed dial.
• Press the Right soft key [Options] to access Move,
Remove and Remove all.
Voicemail
1 From the Call settings menu screen, press the 4 key
[Voicemail].
2 Select a voicemail option.
• Press the 1 key [Service] to view the voicemail service
carrier.
• Press the 2 key [Setup] to manually enter the access
number for Voicemail Service. This number should be only used
when a VMS (Voicemail Service) access number is not provided
by the network.
Settings 75
• Press the 3 key [Notification sound] to set the sound
played when new voicemail arrives.
• Press the 4 key [Vibrate] to set when to vibrate for
voicemail notifications.
Blocked calls
1 From the Call settings menu screen, press the 5 key [Blocked
calls] to allow you to view and manage your Blocked calls list.
2 Select the action you want.
• Press the OK key [Add] to add numbers from Contacts,
Recent calls or manually enter a number.
• Press the Right soft key [Options] to access Remove and
Edit.
Call restrictions
From the Call settings menu screen, press the 6 key [Call
restrictions] to block incoming and outgoing calls from particular
numbers, or manage blocked numbers.
Auto retry
1 From the Call settings menu screen, press the 7 key [Auto
retry] to allow you to set the length of time the phone waits
before automatically redialing a number when the attempted call
fails.
2 Use the Navigation key to highlight the desired setting, then
press the OK key [OK].
Fixed dialing numbers
From the Call settings menu screen, press the 8 key [Fixed
dialing numbers] to allow you to restrict outgoing calls only to
numbers with specified prefixes.
Settings 76
DTMF tones
From the Call settings menu screen, press the 9 key [DTMF
tones] to allow you to set the length of the DTMF tones. Choose
Normal or Long.
Voice privacy
From the Call settings menu screen, press the 0 key [Voice
privacy] to allow you turn on enhanced privacy mode.
Call duration
1 From the Call settings menu screen, press the Asterisk key
[Call duration] to view call durations for the last call, outgoing
calls, incoming calls and all calls.
2 Use the Navigation key to highlight a call type, then press the
OK key [Reset] to reset its counter to zero.
About phone
View information about your phone including My phone number,
Status, Network, Battery level, Hardware info, Software info, and
Legal info.
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 7 key [About phone].
Settings 77
LG mobile phone software update
via Over the-Air (OTA)
This feature allows you to conveniently update your phones software
to a newer version via OTA, without connecting a USB cable. This
feature will only be available if and when LG makes a newer firmware
version available for your device.
First check the software version on your mobile phone:
1 From the Home screen, press the OK key [Menu].
2 Press the Hashtag key [Settings ].
3 Press the 8 key [Update center] and then press the 2 key
[Software update].
4 Press 1 key [Check now for update] to perform the phone
software update.
Appendix
04
Appendix 79
Q&A
Please check to see if any problems you have encountered with the
phone are described in this section before taking the phone in for a
service or calling customer service.
Q How do I view the list of outgoing
calls, incoming calls, and missed
calls?
A Press the Send key .
Q Why won’t the LCD turn on?
A Remove the battery, then replace
it. Then turn on the power. If there
is no change, fully charge the
battery and try again.
Q Why is the connection
inconsistent or not audible in
certain areas?
A When the frequency environment
is unstable in a certain area,
connection may be inconsistent
and inaudible. Relocate to another
area and try again.
Q Why does the phone heat up?
A The phone may get hot when
there is a very long call duration,
when games are played, or even
when surfing the Internet for
a long time. This has no effect
upon the life of the product or
performance.
Q Why is the connection
inconsistent or abruptly
disconnects even when
established?
A When frequency is unstable or
weak, or if there are too many
users, a connection may be cut
off even after it was established.
Please try again later or attempt
again after relocating to other
areas.
Q Why does the battery run out so
quickly during normal use?
A This may be due to the user
environment, a large number of
calls, or a weak signal.
Q Why is no number dialed when an
contact list entry is recalled?
A Check that the number has been
stored correctly by using the
contact list Search feature. Re-
store them, if necessary.
Appendix 80
Anti-Theft Guide
You can set up your device to prevent other people from using it if it's
been reset to factory settings without your permission. For example,
if your device is lost, stolen, or wiped, only someone with your Google
account or screen lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a
screen lock set, the device can't be erased using the Settings menu
unless your screen is unlocked.
• Add your Google account on your device: If your device is wiped
but you have your Google account on it, the device can't finish the
setup process until your Google account information is entered
again.
After your device is protected, you'll need to either unlock your
screen or enter your Google account password if you need to do a
factory reset. This ensures that you or someone you trust is doing
the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide
the account information during the setup process, you won't be
able to use the device at all after performing the factory reset.
Appendix 81
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://
opensource.lge.com
.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com
.
This offer is valid for a period of three years after our last shipment of
this product. This offer is valid to anyone in receipt of this information.
Trademarks
• Copyright ©2017 LG Electronics Inc. All rights reserved. LG and
the LG logo are registered trademarks of LG Group and its related
entities.
• Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Google
Play™ store are trademarks of Google, Inc.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
For Your Safety
05
For Your Safety 83
Important Information
This user guide contains important information on the use and operation of
this phone. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the phone. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
Before You Start
Violation of the instructions may cause serious injury
or death.
WARNING: This product contains chemicals known to the State of California
to cause cancer and birth defects or reproductive harm.
Wash hands after handling.
•Never place your phone in a microwave oven as it will cause
the battery to explode.
•When riding in a car, do not leave your phone or set up the
hands-free kit near the air bag. If wireless equipment is
improperly installed and the air bag is deployed, you may be
seriously injured.
•Do not dispose of your phone near fire or with hazardous
or flammable waste. You should dispose of your phone in
accordance with all applicable laws.
•Do not use the phone in areas where its use is prohibited.
(For example: aircraft)
•Do not expose the battery charger or adapter to direct
sunlight or use it in places with high humidity, such as a
bathroom.
For Your Safety 84
•Do not use harsh chemicals (such as alcohol, benzene,
thinners, etc.) or detergents to clean your phone. This could
cause a fire.
•Do not drop, strike, or shake your phone severely. It may harm
the internal circuit boards of the phone.
•Do not use your phone in high explosive areas as the phone
may generate sparks.
•Do not damage the power cord by bending, twisting, pulling,
or heating. Do not use the plug if it is loose as it may cause
electric shock or fire.
•Do not place any heavy items on the power cord. Do not
allow the power cord to be crimped as it may cause electric
shock or fire.
•Do not handle the phone with wet hands while it is being
charged. It may cause an electric shock or seriously damage
your phone.
• Do not disassemble the phone.
• Do not place or answer calls while charging the phone as it
may short-circuit the phone and/or cause electric shock or
fire.
• Do not attempt to repair or modify the device yourself.
You should never attempt to open or disassemble this device
yourself and doing so may cause damage that voids your
warranty.
For Your Safety 85
•Make sure that no sharp-edged items, such as animal’s teeth
or nails, come into contact with the battery. This could cause
a fire.
•Be careful that children do not swallow any parts (such as
earphone, connection parts of the phone, etc.) This could
cause asphyxiation or suffocation resulting in serious injury
or death.
•Unplug the power cord and charger during lightning storms
to avoid electric shock or fire.
•Only use chargers provided by LG. The warranty will not be
applied to products provided by other suppliers.
•Only authorized personnel should service the phone and
its accessories. Faulty installation or service may result in
accidents and consequently invalidate the warranty.
•An emergency call can be made only within a service area.
For an emergency call, make sure that you are within a
service area and that the phone is turned on.
•Your phone is an electronic device that generates heat during
normal operation. Extremely prolonged, direct skin contact in
the absence of adequate ventilation may result in discomfort
or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
•Use and store your phone in temperatures between
0°C/32°Fand45°C/113°F,ifpossible.Exposingyour
phone to extremely low or high temperatures may result in
damage, malfunction, or even explosion.
For Your Safety 86
HAC statement
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this
phone thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult
your service provider or phone retailer. This mobile phone has a Hearing Aid
Mode that, when activated, may reduce interference with some hearing aid
models.
FCC RF Exposure Information
WARNING! Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both U.S.
and international standards bodies. The design of this phone complies with
the FCC guidelines and these international standards.
For Your Safety 87
Body-worn Operation
This device was tested for typical use with the back of the phone kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure requirements,
a minimum separation distance of 0.39 inches (1.0 cm) must be maintained
between the user’s body and the back of the phone.
Any belt-clips, holsters, and similar accessories containing metallic
components may not be used. Avoid the use of accessories that cannot
maintain 0.39 inches (1.0 cm) distance between the user’s body and the back
of the phone and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information About Radio Frequency
Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and continues.
In the United States, the Food and Drug Administration (“FDA”) and the
Federal Communications Commission (“FCC”) set policies and procedures
for wireless phones. The FDA issued a website publication on health issues
related to cell phone usage where it states, “The scientific community at large
… believes that the weight of scientific evidence does not show an association
between exposure to radiofrequency (RF) from cell phones and adverse
health outcomes. Still the scientific community does recommend conducting
additional research to address gaps in knowledge. That research is being
conducted around the world and FDA continues to monitor developments in
this field. You can access the joint FDA/FCC website at
http://www.fda.gov
(under “c” in the subject index, select Cell Phones > Research). You can also
contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.
For Your Safety 88
In June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted.
The FCC issued its own website publication stating that “there is no scientific
evidence that proves that wireless phone usage can lead to cancer or a variety
of other problems, including headaches, dizziness or memory loss.” This
publication is available at
http://www.fcc.gov/cgb/cellular.html
or through the
FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC. One
of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR is a
measure of the rate of absorption of RF energy in the body. Tests for SAR are
conducted with the phone transmitting at its highest power level in all tested
frequency bands. Since 1996, the FCC has required that the SAR of handheld
wireless phones not exceed 1.6 watts per kilogram, averaged over one gram
of tissue. Although the SAR is determined at the highest power level, the
actual SAR value of a wireless phone while operating can be less than the
reported SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
phone to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at
https://www.fcc.gov/consumers/guides/specific-absorption-rate-sar-cell-
phones-what-it-means-you
. You may also wish to contact the manufacturer
of your phone.
For Your Safety 89
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF, as
the exposure level drops off dramatically with distance. The FDA/FCC website
states that “hands-free kits can be used with wireless phones for convenience
and comfort. These systems reduce the absorption of RF energy in the head
because the phone, which is the source of the RF emissions, will not be placed
against the head. On the other hand, if the phone is mounted against the
waist or other part of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they are used against the
head or against the body. Either configuration should result in compliance with
the safety limit.” Also, if you use your wireless phone while in a car, you can
use a phone with an antenna on the outside of the vehicle. You should also
read and follow your wireless phone manufacturer’s instructions for the safe
operation of your phone.
Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from
using wireless phones at all”. For example, the Stewart Report from the
United Kingdom [“UK”] made such a recommendation in December 2000.
In this report a group of independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary;
it was not based on scientific evidence that any health hazard exists. A copy of
the UK’s leaflet is available at
http://www.dh.gov.uk
(search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies
of the UK’s annual reports on mobile phones and RF are available online at
http://www.hpa.org.uk/radiation/
(search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to restrict their childrens
wireless phone use.
For Your Safety 90
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine
November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov
(Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W.
Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street
Ottawa, Ontario K1R 7X9
Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacenter/factsheets/fs193/en/
For Your Safety 91
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s requirements for exposure to radio
waves. Your wireless phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to Radio
Frequency (RF) energy set by the Federal Communications Commission
of the U.S. Government. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
For Your Safety 92
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the power
required to reach the network, in general, the closer you are to a wireless
base station antenna, the lower the power output. Before a phone model
is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required by the FCC for
each model.
The highest SAR values are:
* Head: 0.76 W/kg
* Body (Body-worn/Hotspot): 1.25 W/kg
(Body measurements differ among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid
after searching on FCC ID ZNFUN220. Additional information on Specific
Absorption Rates (SAR) can be found on the Cellular Telecommunications
Industry Association (CTIA) website at
http://www.ctia.org/
.
* In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
For Your Safety 93
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report
and Order in WT Docket 01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital
wireless phones be compatible with hearingaids. The intent of the HAC Act
is to ensure reasonable access to telecommunications services for persons
with hearing disabilities. While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants), users may detect a
buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to find phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are
rated have the rating on their box or a label located on the box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3
or T4 meet FCC requirements and are likely to generate less interference to
hearing devices than phones that are not labeled. T4 is the better/ higher of
the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to interference noise. The hearing
aid and wireless phone rating values are then added together.
For Your Safety 94
A sum of 5 is considered acceptable for normal use. A sum of 6 is considered
for best use.
In the above example, if a hearing aid meets the M2 level rating
and the wireless phone meets the M3 level rating, the sum of the
two values equal M5. This should provide the hearing aid user with
“normal usage” while using their hearing aid with the particular
wireless phone. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark
is intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure are described in the American
National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your phone is
maintained, secondary transmitters such as Bluetooth® and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless phones
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
For Your Safety 95
Caution:
Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to permanent
noise-induced hearing loss. This includes the use of headphones (including
headsets, earbuds and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss and other potential hearing
problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some commonsense recommendations when
using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear what
you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise-
canceling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
For Your Safety 96
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless phones. Those
guidelines are consistent with the safety standards previously set by both U.S.
and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing
Radiation Protection.
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards).
Tips on Efficient Operation
For your phone to operate most efficiently:
Don’t touch the antenna unnecessarily when the phone is in use. Contact
with the antenna affects call quality and may cause the phone to operate at a
higher power level than otherwise needed.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals from
your wireless phone.
For Your Safety 97
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation of six (6) inches be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six (6) inches from their
pacemaker when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the phone OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider (or
call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
For Your Safety 98
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio. Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas with
a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles (such as grain, dust, or metal powders); and
any other area where you would normally be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Part 15.19 statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
For Your Safety 99
Part 15.21 statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
For Your Safety 100
Safety Information
Please read and observe the following information for safe and proper use of
your phone and to prevent damage.
Violation of the instructions may cause minor or serious damage
to the product.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
• Use the correct adapter for your phone when using the battery charger
abroad.
Battery Information and Care
• Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
• Please read the manual of specified charger about charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not use
the plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your phone
in a pocket or bag without covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin, paperclip or pen) may short-
circuit the phone. Always cover the receptacle when not in use.
• Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
For Your Safety 101
• Please use only an approved charging accessory to charge your LG
phone. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.
• Chargingtemperaturerangeisregulatedbetween0°C/32°Fand
45°C/113°F.Donotchargethebatteryoutofrecommended
temperature range. Charging out of recommended range might cause the
generating heat or serious damage of battery. And also, it might cause the
deterioration of batterys characteristics and cycle life.
• Do not use or leave the battery under the blazing sun or in heated car
by sunshine. The battery may generate heat, smoke or flame. And also, it
might cause the deterioration of battery’s characteristics or cycle life.
• The battery pack has protection circuit to avoid the danger. Do not use
nearby the place where generates static electricity more than 100V which
gives damage to the protection circuit. If the protection circuit were broken,
the battery would generate smoke, rupture or flame.
• If the skin or cloth is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inflammation.
• Please take your phone to an authorized service center immediately if this
occurs.
• Do not handle the phone with wet hands while it is being charged. It may
cause an electric shock or seriously damage your phone.
• Do not place or answer calls while charging the phone as it may short-
circuit the phone and/or cause electric shock or fire.
• The charger and adapter are intended for indoor use only.
• Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
For Your Safety 102
Explosion, Shock, and Fire Hazards
• Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
• If you put your phone in a pocket or bag without covering the receptacle
of the phone (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.
General Notice
• Do not place items containing magnetic components such as a credit card,
phone card, bank book, or subway ticket near your phone. The magnetism
of the phone may damage the data stored in the magnetic strip.
• Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
• When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
• Using the phone in proximity to receiving equipment (i.e., TV or radio) may
cause interference to the phone.
• Do not immerse your phone in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
• Do not paint your phone.
• The data saved in your phone might be deleted due to careless use, repair
of the phone, or upgrade of the software. Please backup your important
phone numbers. (Ringtones, text messages, voice messages, pictures, and
videos could also be deleted.) The manufacturer is not liable for damage
due to the loss of data.
• When you use the phone in public places, set the ringtone to vibration so
you don’t disturb others.
• Do not turn your phone on or off when putting it to your ear.
For Your Safety 103
• Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely and do not touch the antenna
unnecessarily.
FDA Consumer Update
The U.S. Food and Drug Administrations Center for Devices and Radiological
Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of Radio
Frequency (RF) energy in the microwave range while being used. They also
emit very low levels of RF when in standby mode. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but
such findings have not been confirmed by additional research. In some cases,
other researchers have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
2. What is the FDAs role concerning the safety of wireless
phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has authority to
take action if wireless phones are shown to emit Radio Frequency (RF) energy
at a level that is hazardous to the user. In such a case, the FDA could require
the manufacturers of wireless phones to notify users of the health hazard
and to repair, replace, or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
For Your Safety 104
• Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
• Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
• Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies belong to this working
group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF exposure.
The FCC relies on the FDA and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can get
from wireless phones. Base stations are thus not the subject of the safety
questions discussed in this document.
For Your Safety 105
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile, or “PCS” phones. These types
of wireless phones can expose the user to measurable Radio Frequency (RF)
energy because of the short distance between the phone and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed
with the advice of the FDA and other federal health and safety agencies.
When the phone is located at greater distances from the user, the exposure
to RF is drastically lower because a persons RF exposure decreases rapidly
with increasing distance from the source. The so-called “cordless phones,
which have a base unit connected to the telephone wiring in a house, typically
operate at far lower power levels, and thus produce RF exposures far below
the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of Radio Frequency (RF) energy exposures
characteristic of wireless phones have yielded conflicting results that often
cannot be repeated in other laboratories. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of cancer
in laboratory animals. However, many of the studies that showed increased
tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop
cancer in the absence of RF exposure. Other studies exposed the animals
to RF for up to 22 hours per day. These conditions are not similar to the
conditions under which people use wireless phones, so we do not know with
certainty what the results of such studies mean for human health. Three large
epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of
wireless phones and primary brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects
from wireless phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone use
in these studies was around three years.
For Your Safety 106
5. What research is needed to decide whether RF exposure from
wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable
proof of a cancer promoting effect if one exists. Epidemiological studies can
provide data that is directly applicable to human populations, but ten or more
years follow-up may be needed to provide answers about some health effects,
such as cancer. This is because the interval between the time of exposure to
a cancer-causing agent and the time tumors develop — if they do — may be
many, many years. The interpretation of epidemiological studies is hampered
by difficulties in measuring actual RF exposure during day-to-day use of
wireless phones. Many factors affect this measurement, such as the angle at
which the phone is held, or which model of phone is used.
6. What is the FDA doing to find out more about the possible
health effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies
are conducted to address important questions about the effects of exposure
to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of new
research programs around the world. The project has also helped develop
a series of public information documents on EMF issues. The FDA and the
Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research And Development Agreement (CRADA) to do research
on wireless phone safety. The FDA provides the scientific oversight, obtaining
input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and
studies of wireless phone users. The CRADA will also include a broad
assessment of additional research needs in the context of the latest research
developments around the world.
For Your Safety 107
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in consultation
with the FDA and the other federal health and safety agencies. The FCC limit
for RF exposure from wireless phones is set at a Specific Absorption Rate
(SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with
the safety standards developed by the Institute of Electrical and Electronic
Engineering (IEEE) and the National Council on Radiation Protection and
Measurement. The exposure limit takes into consideration the body’s ability
to remove heat from the tissues that absorb energy from the wireless phone
and is set well below levels known to have effects. Manufacturers of wireless
phones must report the RF exposure level for each model of phone to the
FCC. The FCC website (
http://www.fcc.gov/oet/rfsafety
) gives directions for
locating the FCC identification number on your phone so you can find your
phones RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency
energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless phones and other wireless handsets with the participation and
leadership of FDA scientists and engineers. The standard, “Recommended
Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in
the Human Body Due to Wireless Communications Devices: Experimental
Techniques”, sets forth the first consistent test methodology for measuring
the rate at which RF is deposited in the heads of wireless phone users. The
test method uses a tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
phone. SAR is the measurement of the amount of energy absorbed in tissue,
either by the whole body or a small part of the body. It is measured in
watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.
For Your Safety 108
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless phone?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure. If you must conduct extended
conversations by wireless phone every day, you could place more distance
between your body and the source of the RF, since the exposure level drops
off dramatically with distance. For example, you could use a headset and carry
the wireless phone away from your body or use a wireless phone connected
to a remote antenna. Again, the scientific data does not demonstrate that
wireless phones are harmful. But if you are concerned about the RF exposure
from these products, you can use measures like those described above to
reduce your RF exposure from wireless phone use.
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure
to Radio Frequency (RF) energy, the measures described above would apply
to children and teenagers using wireless phones. Reducing the time of
wireless phone use and increasing the distance between the user and the RF
source will reduce RF exposure. Some groups sponsored by other national
governments have advised that children be discouraged from using wireless
phones at all. For example, the government in the United Kingdom distributed
leaflets containing such a recommendation in December 2000.
They noted that no evidence exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation to limit wireless phone use
by children was strictly precautionary; it was not based on scientific evidence
that any health hazard exists.
For Your Safety 109
11. What about wireless phone interference with medical
equipment?
Radio Frequency (RF) energy from wireless phones can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is
now part of a standard sponsored by the Association for the Advancement
of Medical Instrumentation (AAMI). The final draft, a joint effort by the FDA,
medical device manufacturers, and many other groups, was completed in
late 2000. This standard will allow manufacturers to ensure that cardiac
pacemakers and defibrillators are safe from wireless phone EMI.
The FDA has tested hearing aids for interference from handheld wireless
phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless phones
so that no interference occurs when a person uses a “compatible” phone and a
compatible” hearing aid at the same time. This standard was approved by the
IEEE in 2000.
The FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful interference be found
to occur, the FDA will conduct testing to assess the interference and work to
resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources: FDA web
page on wireless phones
(
http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsa
ndProcedures/HomeBusinessandEntertainment/CellPhones/default.htm
)
Federal Communications Commission (FCC) RF Safety Program
(
http://www.fcc.gov/oet/rfsafety
)
International Commission on Non-lonizing Radiation Protection
(
http://www.icnirp.de
)
World Health Organization (WHO) International EMF Project
(
http://www.who.int/emf
)
National Radiological Protection Board (UK)
(
http://www.hpa.org.uk/radiation/
)
For Your Safety 110
Driving
Check the laws and regulations on the use of wireless phones in the areas
where you drive and always obey them. Also, if using your phone while driving,
please observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving
conditions or the law require it.
10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by voice
almost anywhere, anytime. An important responsibility accompanies the
benefits of wireless phones, one that every user must uphold. When operating
a car, driving is your first responsibility. When using your wireless phone behind
the wheel of a car, practice good common sense and remember the following
tips:
1. Get to know your wireless phone and its features such as speed dial and
redial. Carefully read your instruction manual and learn to take advantage
of valuable features most phones offer, including automatic redial and
memory. Also, work to memorize the phone keypad so you can use the
speed dial function without taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free wireless
phone accessories are readily available today. Whether you choose an
installed mounted device for your wireless phone or a speaker phone
accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless phone within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail answer
it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
For Your Safety 111
5. Don’t take notes or look up phone numbers while driving. If you are reading
an address book or business card, or writing a “to-do” list while driving a car,
you are not watching where you are going. It is common sense. Do not get
caught in a dangerous situation because you are reading or writing and not
paying attention to the road or nearby vehicles.
6.
Dial sensibly and assess the traffic; if possible, place calls when you are not
moving or before pulling into traffic. Try to plan your calls before you begin your
trip or attempt to coincide your calls with times you may be stopped at a stop
sign, red light, or otherwise stationary. But if you need to dial while driving, follow
this simple tip -- dial only a few numbers, check the road and your mirrors, then
continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your phone at your side, help is only three numbers
away. Dial 911 or other local emergency number in the case of fire, traffic
accident, road hazard, or medical emergency. Remember, it’s a free call on
your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in your
community. If you see an auto accident, crime in progress or other serious
emergency where lives are in danger, call 911 or other local emergency
number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured or a
vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number.
For Your Safety 112
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdictions local laws or other regulations regarding such use.
Such laws or other regulations may prohibit or otherwise restrict the manner
in which a driver may use his or her phone while operating a vehicle.
LIMITED
WARRANTY
STATEMENT
06
LIMITED WARRANTY STATEMENT 114
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU
CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
• The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
• The California Uniform Commercial Code, Division Two [Com C §§2101 et
seq], and
• The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages
for failing to honor a written warranty or service contract or for violating
disclosure provisions. [See 15 USC §2310(d).] Except for some labeling
and disclosure requirements, the federal Act does not preempt state law.
[See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of purchase,
or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of
manufacture as determined by the unit’s manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product
and is not assignable or transferable to any subsequent purchaser/end user.
LIMITED WARRANTY STATEMENT 115
(3) This warranty is good only to the original purchaser of the product during
the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S.
Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these limited
warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer
Service Department of LG. LG shall bear the cost of shipping the product back
to the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of food
or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including, but not
limited to any implied warranty of marketability or fitness for a particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
LIMITED WARRANTY STATEMENT 116
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at its
option to use functionally equivalent re-conditioned, refurbished or new units
or parts or any units. In addition, LG will not re-install or back-up any data,
applications or software that you have added to your phone. It is therefore
recommended that you back-up any such data or information prior to sending
the unit to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE
TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts;
so these limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from
state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit
http://www.lg.com/us/support
. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call
or write for the location of the LG authorized service center nearest you and
for the procedures for obtaining warranty claims.
LIMITED WARRANTY STATEMENT 117
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A
COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT
YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and
each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree
to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other
persons or entity’s product or claim. More specifically, without limitation of the
foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that small
claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer
. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the AAA
in the manner described in the AAA Rules. You must also send a copy of your
written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is governed
LIMITED WARRANTY STATEMENT 118
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator
to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the
extent required by applicable law. If the arbitrator finds either the substance
of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be
governed by the AAA Rules. In such a situation, you agree to reimburse LG for
all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules.
Except as otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any in-
person arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to
optout@lge.com
, with the subject line:
LIMITED WARRANTY STATEMENT 119
Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
the opt out e-mail or provide by telephone: (a) your name and address; (b)
the date on which the product was purchased; (c) the product model name
or model number; and (d) the IMEI or MEID or Serial Number, as applicable
(the IMEI or MEID or Serial Number can be found (i) on the product box; (ii)
on a label on the back of the product beneath the battery, if the battery is
removable; or (iii) from the settings menu via the following path: Settings
About phone Status).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice will
be effective to opt out of this dispute resolution procedure. Opting out of
this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the
Limited Warranty. If you keep this product and do not opt out, then you accept
all terms and conditions of the arbitration provision described above.

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