LINKSYS EA9200 AC3200 Tri-Band Smart Wi-Fi Router User Manual Frequently Asked Questions Linksys Router

LINKSYS LLC AC3200 Tri-Band Smart Wi-Fi Router Frequently Asked Questions Linksys Router

Contents

Users Manual

EADUAL BAND GIGABIT Wi‑Fi ROUTERUSER GUIDEModel#AC3200
iiLinksys EA9200  iiTable of ContentsProduct overviewEA9200 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .1Setting Up Your E-Series RouterWhere to find more help . . . . . . . . . . . . . . . . . . . . . . . . . .3How to install your router . . . . . . . . . . . . . . . . . . . . . . . . .3How to connect to Linksys Smart Wi-Fi  3How to change router settings  3TroubleshootingYour router was not successfully set up  . . . . . . . . . . . . . . . .7Windows XP Service Pack update . . . . . . . . . . . . . . . . . . . .7Your Internet cable is not plugged in message  . . . . . . . . . . . . .8Cannot access your router message. . . . . . . . . . . . . . . . . . . .8SpecificationsLinksys EA9200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1Linksys EA9200 Product overviewEA9200Back view •Indicator light — The Linksys logo stays on steadily while power is connected and following a successful Wi-Fi Protected Setup connection. Flashes or pulses slowly during bootup, during firmware upgrades, and during a Wi-Fi Protected Setup connection. Flashes quickly when there is a Wi-Fi Protected Setup error. •The LED is the backlit Linksys logoBack viewThe ports/buttons from left to right are: USB 3.0, USB LED, USB 2.0, USB LED, Ethernet ports (1-4), Internet port, Power port, Power switch, Reset button •USB ports — Connect and share a USB drive or a USB printer. •USB LEDs — Illuminate when a USB drive is connected.  Flash when data is being transferred. •Ethernet ports — Connect Ethernet cables to wired Ethernet network devices.NOTEFor best performance, use CAT5E or higher rated cables on the Ethernet ports. •Internet port — Connect an Ethernet cable  to your modem. •Power port — Connect the included AC power adapter. •Power switch — Press | (on) to turn on the router. •Reset button — Press and hold for 10 seconds (until the port lights flash at the same time) to reset the router to factory defaults. You can also do this using Linksys Smart Wi-Fi.1FPOFPOProduct overview
2Linksys EA9200 Product overviewSide view •Wi-Fi Protected Setup™ button — Press to easily configure wireless security on Wi-Fi Protected Setup-enabled network devices. •Wi-Fi button — Press to disable the wireless networks (light comes on).  Press again to enable the wireless networks (light goes out).Top view •Adjustable antenna ports — Three adjustable external antennas (included) should be connected to the router before powering it on. Twist antenna connectors clockwise onto ports. FPOFPO
3Linksys EA9200 Setting Up Your E-Series RouterWhere to find more helpLinksys.com/support (documentation, downloads, FAQs, technical support, live chat, forums)Linksys Smart Wi-Fi (linksyssmartwifi.com; click Help at the top of the screen)How to install your routerIf replacing an existing router, disconnect it.1.  Connect the antennas to the top of your router and power it on. 2.  Connect the Internet cable from your modem to the yellow Internet port on the back of your router. Wait until the Linksys logo on the front of your router is solid.3.  Connect to the secure wireless name shown in the Quick Start Guide that came with your router. (You can change these details later.) Select the option to automatically connect to this network in the future. You will not have Internet access until you complete router setup (see Step 4).  4.  Open a web browser to launch the Linksys Smart Wi-Fi Router setup instructions. If you don’t see the instructions, type linksyssmartwifi.com in the address bar.At the end of setup, follow the on-screen instructions to set up your Linksys Smart Wi-Fi account. Use Linksys Smart Wi-Fi to manage your router’s settings, inlcuding:•  Change your router’s name and password•  Set up guest access•  Configure parental controls•  Connect devices to your network•  Test your Internet connection speedNOTEAs part of Linksys Smart Wi-Fi account setup, you will be sent a verification e-mail. Make sure that you open the e-mail from Linksys and click the provided link, and log in from a device connected directly to the router.How to connect to Linksys Smart Wi-Fi1.  Configure your router from any computer with  an Internet connection.2.  Open a web browser and go to www.linksyssmartwifi.com.3.  Enter the e-mail address and password you set up earlier and click Sign in. How to change router settingsUse Linksys Smart Wi-Fi to change settings on your router and set up special features such as parental controls and guest access.NOTEFor additional help on any menu, click Help at the top of the screen.Setting Up Your E-Series RouterFPO
4Linksys EA9200 Setting Up Your E-Series RouterTo change router settings:• Open Linksys Smart Wi-Fi and log in to your account.• In the menu on the left, click an option:Network Map — Lets you display and manage all network devices connected to your router. You can view devices on your main network and your guest network, or display information about each device.Guest Access — Lets you configure and monitor a network that guests can use without accessing all of your network resources.Parental Controls — Lets you block web sites and set Internet access timesMedia Prioritization — Lets you set which devices and applications have top priority for your network traffic.FPOFPOFPOFPO
5Linksys EA9200 Setting Up Your E-Series RouterSpeed Test — Lets you test your network’s Internet connection speed.External Storage — Lets you access an attached USB drive (not included) and set up file sharing, a media server, and FTP access. (Available only on routers with USB ports.)Connectivity — Lets you configure basic and advanced network settings.Troubleshooting — Lets you diagnose problems with your router and check the status of the network.FPOFPO FPOFPO
6Linksys EA9200 Setting Up Your E-Series RouterWireless — Lets you configure your router’s wireless network. Among the settings you may change are network name (SSID), security mode, password, MAC filtering, and connect devices using Wi-Fi Protected Setup.Security — Lets you configure your router’s wireless security. You can set up the firewall, VPN settings, and make custom settings for applications and games.FPOFPO
7Linksys EA9200 TroubleshootingThis chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.Your router was not successfully set upIf Linksys Smart Wi-Fi did not complete the setup, you can try the following:Press and hold the Reset button on your router with a paperclip or pin until the LED starts flashing (about 10 seconds), then install the router again.Your router’s appearance may varyIf you still haven’t set up the router, find another computer, and use that computer to install the router again.Windows XP Service Pack updateOn Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3.NOTETo temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.To Install Service Pack 3:1.  Connect to the Microsoft Update website  (update.microsoft.com/windowsupdate).2.  Follow the instructions on the website or contact Microsoft if you need further help.3.  After downloading and installing Service Pack 3, install the router again.TroubleshootingFPOFPO
8Linksys EA9200 TroubleshootingYour Internet cable is not plugged in messageIf you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow these troubleshooting steps.Make sure that an Ethernet cable (or a cable like the one supplied with your router) is securely connected to the yellow Internet port on the back of the router and to the appropriate port on your modem. This port on the modem is usually labeled Ethernet.  Back view of routerBack view of cable modemBack view of DSL modemMake sure that your modem is connected to power and is turned on. If it has a power switch, make sure that it is set to the ON or l position.If your Internet service is cable, verify that the cable modem’s CABLE port is connected to the coaxial cable provided by your ISP.Or, if your Internet service is DSL, make sure that the DSL phone line is connected to the modem’s DSL port.If your computer was previously connected to your modem with a USB cable, disconnect the USB cable.Install the router again.Cannot access your router messageTo access your router, you must be connected to your own network. If you have wireless Internet access, the problem may be that you have accidentally connected to a different wireless network.To fix the problem on Windows computers:1.  On your Windows desktop, right-click the wireless icon in the system tray. The icon can differ depending on your version of Windows.2.  Click View Available Wireless Networks. A list of available networks appears. FPOFPOFPO
9Linksys EA9200 Troubleshooting3.  Click your own network name, and click Connect. In the example below, the computer was connected to another wireless network named JimsRouter. The name of the Linksys EA9200 network, BronzeEagle in this example, is shown selected.4.  If you are prompted to enter a network key, type your password (Security Key) into the Network key and Confirm network key fields.Click Connect.5.  You should be able to access the router.To fix the problem on Mac computers:In the menu bar across the top of the screen, click the Wi-Fi icon. A list of wireless networks appears. Linksys Smart Wi-Fi has automatically assigned your network a name.In the example below, the computer was connected to another wireless network named JimsRouter. The name of the Linksys EA9200 network, BronzeEagle in this example, is shown selected.Click the wireless network name of your Linksys EA9200 (BronzeEagle in the example).Type your wireless network password (Security Key) into the Password field, and click OK.  FPOFPOFPOFPO
10Linksys EA9200 SpecificationsLinksys EA9200Model Name  Linksys AC3200 Tri-Band Smart Wi-Fi RouterDescription  Tri-Band AC Router with Gigabit and 2×USBModel Number  EA9200Switch Port Speed  10/100/1000 Mbps (Gigabit Ethernet)Radio Frequency  2.4 GHz and 5 GHz (x2)# of Antennas  3 external adjustable dual-band antennas,    3 internal 5GHz antennasPorts  Power, USB (2), Internet,    Ethernet (1-4), R-SMA antenna (3)Buttons  Reset, Wi-Fi Protected Setup, Wireless, PowerLEDs  Front panel: Power/WPS  Back panel: Internet, Ethernet (1-4), USB (2)  Side panel: WirelessUPnP SupportedSecurity Features  WEP, WPA2, RADIUSSecurity Key Bits  Up to 128-bit encryptionStorage File Systems Support  FAT, NTFS, and HFS+Browser Support  Internet Explorer 8 or higher, Firefox 4 or  higher, Google Chrome 10 or higher, and   Safari 4 or higherEnvironmentalDimensions  TBD” x TBD” x TBD”  (TBD x TBD x TBD mm)Unit Weight  TBD oz (TBD g)Power  12V, 4ACertifications  FCC, IC, Wi-Fi a/b/g/n/ac,   Windows 7, Windows 8, DLNAOperating Temp.  32 to 104°F (0 to 40°C)Storage Temp.  -4 to 140°F (-20 to 60°C)Operating Humidity  10 to 80% relative humidity,  non-condensingStorage Humidity  5 to 90% non-condensingNotesFor regulatory, warranty, and safety information, see the CD that came with your router or go to Linksys.com/support.Specifications are subject to change without notice.Maximum performance derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage. Performance depends on many factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions.Specifications
Visit linksys.com/support for award-winning technical supportBELKIN, LINKSYS and many product names and logos are trademarks of the Belkin group of companies. Third-party trademarks mentioned are the property of their respective owners.© 2014 Belkin International, Inc. and/or its affiliates. All rights reserved.XXXX-XXXXX Rev. A00

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