LINKSYS M10V2 Wireless-N Broadband Router User Manual M10 user guide rev

LINKSYS LLC Wireless-N Broadband Router M10 user guide rev

Contents

Manual Part 1

user guide
i Table of Contents/////ContentsChapter 1: Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Chapter 2: Cisco Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Chapter 3: Advanced Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Appendix A: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Appendix B: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Appendix C: Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Appendix D: Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Appendix E: Software End User License Agreement . . . . . . . . . . . . . . . . . .42
1Chapter 1: Product Overview/////Chapter 1: Product OverviewThank you for choosing a Cisco Valet wireless hotspot. This User Guide covers both the Valet (M10) and Valet Plus (M20) models. Valet will be used as a general reference to both models and all details in this User Guide apply to both models unless a specific model number is noted. The Valet lets you and others in your home access the Internet wirelessly with a wireless equipped device such as a laptop or desktop computer, gaming device, or phone. The Valet wireless hotspot also has Fast Ethernet ports that allow you to connect up to four wired devices. The Valet Plus features Gigabit Ethernet ports for even faster wired speeds. You can also use your Valet wireless hotspot to share resources, such as computers. A variety of security features help to protect your data and your privacy while online. The Valet includes the Cisco Connect software that helps to manage your Valet settings, local and guest access, and parental control settings.TopTop of ValetTop of Valet Plus1, 2, 3, 4 (Blue) These numbered LEDs, corresponding with the numbered ports on the back of the Valet, serve two purposes. The LED is continuously lit when the Valet is connected to a device through that port. It flashes to indicate network activity over that port. (M20 Only) (Green/Blue) The LED lights up green when the port is connected to a gigabit port or blue when the port is connected to a 10/100 port. Wi-Fi Protected Setup Button If you have client devices, such as wireless adapters, that support Wi-Fi Protected Setup™, then you can use the Wi-Fi Protected Setup button to automatically configure wireless security for your wireless network(s).To use Wi-Fi Protected Setup, refer to Wi-Fi Protected Setup, page 20.Wireless (Blue) The Wireless LED lights up when the wireless feature is enabled. It flashes when the Valet sends or receives data over the wireless network.Internet (Blue) The Internet LED lights up when there is a connection made through the Internet port. It flashes to indicate network activity over the Internet port. (M20 Only) (Green/Blue) The LED lights up green when the port is connected to a gigabit port or blue when the port is connected to a 10/100 port. Power (Blue) The Power LED lights up when the Valet is powered on. When the Valet goes through its self-diagnostic mode during every boot-up, the LED flashes. When the diagnostic is complete, the LED is continuously lit.BackInternet Ethernet4 3 2 1 Reset Power12VDCBackInternet The Internet port is where you connect the network (Ethernet) cable from your Internet connection. In most cases you will be connecting one end of the network cable to the Ethernet port on your cable or DSL modem and the other end to the Internet port on your Valet wireless hotspot. 4, 3, 2, 1 Using network cables, these Ethernet ports (4, 3, 2, 1) connect the Valet to computers or other devices on your wired network that have Ethernet ports such as gaming consoles, HDTVs, Blu-ray disc players, or printers. Reset There are two ways to reset the Valet to its factory defaults. Either press and hold the Reset Button for approximately five seconds, or restore the defaults from the Administration > Factory Defaults screen in the Valet’s browser-based utility (refer to Administration > Factory Defaults, page 33).Power The Power port is where you connect the power adapter.
2Chapter 1: Product Overview/////Horizontal PlacementThe Valet has four rubber feet on its bottom panel. Place the Valet on a level surface near an electrical outlet.Horizontal PlacementWall-Mounting PlacementThe Valet has two wall-mount slots on its bottom panel. The distance between the slots is 152 mm. Two screws are needed to mount the Valet.Suggested Mounting Hardware2.5-3.0 mm4-5 mm 1-1.5 mmNOTE: Cisco is not responsible for damages incurred by unsecured wall-mounting hardware. Wall-Mounting TemplatePrint this page at 100% size. Cut along the dotted line, and place on the wall to drill precise spacing.152 mmFollow these instructions:1. Determine where you want to mount the Valet. Make sure that the wall you use is smooth, flat, dry, and sturdy. Also make sure the location is within reach of an electrical outlet.2. Drill two holes into the wall. Make sure the holes are 152 mm apart.3. Insert a screw into each hole and leave 3 mm of its head exposed.4. Position the Valet so the wall-mount slots line up with the two screws.5. Place the wall-mount slots over the screws and slide the Valet down until the screws fit snugly into the wall-mount slots.
3Chapter 2: Cisco Connect/////Chapter 2: Cisco ConnectDuring installation, the setup software installs the Cisco Connect software on your computer. Cisco Connect offers options to connect additional computers or devices to your Valet and allows you to modify the Valet’s settings.InstallationTo install the Valet:1. Insert the Easy Setup Key into a USB port on your computer.Insert Easy Setup Key2. Click Connect to your Cisco Valet.Connect your CiscoAutoPlayAlways do this for software and games:Install or run programGeneral optionsConnect to your Cisco ValetPublished by Cisco Consumer Products LLCSet AutoPlay defaults in Control PanelOpen folder to view filesusing Windows ExplorerSpeed up my systemusing Windows ReadyBoostRouter SetupAlways do this for software and games:Install or run programGeneral optionsConnect to your Cisco ValetPublished by Cisco Consumer Products LLCOpen folder to view filesusing Windows ExplorerSpeed up my systemConnect to your Cisco ValetIf you do not see this, open the Easy Setup Key folder and double-click Connect. To do so, perform the following steps for your specific operating system:Windows 7a. Go to Start > Computer.b. Double-click Easy Setup Key in the list of available drives.c. Double-click on Connect.exe.Windows Vistaa. Go to Start > Computer.b. Double-click Easy Setup Key in the list of available drives.c. Double-click on Connect.exe.Windows XPa. Go to Start > My Computer and select Easy Setup Key.b. Double-click Connect.exe.Mac OS Xa. Double-click on the CD on your desktop.b. Double-click Connect.3. Read the Software End User License Agreement. To accept the agreement and continue with the installation, click Next.License Agreement4. The connection steps are displayed.Connection Overviewa. Plug the power cord into the Power port on the back of the Valet.Internet Ethernet4 3 2 1 Reset Power12VDCConnect to Power Port
4Chapter 2: Cisco Connect/////b. Plug the power adapter into an electrical outlet.Connect to Electrical Outletc. Unplug the existing network cable from your computer and plug it into the yellow port labeled Internet on the back of the Valet. Click Next.Power12VDCInternet Ethernet4 3 2 1 Reset Power12VDCPowerPowerPowerPower12VDC12VDCPowerPower12VDCPowerPower12VDCConnect Network CableNOTE: You can view detailed connection steps by clicking in the setup software.NOTE: If the setup software detects multiple Valets, select your Valet from the list of detected Valets by verifying the last 5 digits of the serial number on your Valet. The serial number is located on the left side of the product label, which is on the bottom panel of the Valet.5. Please wait while your Valet is being set up.Please Wait6. When you see the Congratulations screen, your computer is connected to the Internet. Remove yourEasy Setup Key and keep it in a safe place. You can useit to connect additional computers to your Valet’s localnetwork. Click OK.Installation is CompleteNOTE: If you have any trouble during the installation process, refer to the FAQs in the setup software or use a computer with an active Internet connection to visit www.ciscovalet.com/support.Main MenuThe main menu offers four options: Computers and Devices, Parental Controls, Guest Access, and Valet settings. To select an option, click on it.Main MenuLocal Access vs Guest AccessYou can connect computers or devices to your Valet by giving them local access (Computers and Devices option)or Guest Access (Guest Access option). Computers and Devices with local access will have access to the Internet and to other devices on your local network, including shared computers and printers which are connected to the Valet. Local access can be given to a wired or wireless device. Refer to Computers and Other Devices, page 5 for more information.
5Chapter 2: Cisco Connect/////Guest Access allows you to provide guests visiting your home with Internet access. Your guests will not have access to your other computers or personal data. Provide your guest with the Guest Network name and password. Guest computers must connect to your network using a wireless network connection. Refer to Main Menu – Guest Access, page 5 and Guest Access Settings, page 10 for more information. The following diagram shows a typical example of how local access and guest access are used in the same home.Guest Access and Local Access Sample DiagramInternetGuest LaptopFamily LaptopPrinterModemValet Gu Guest AcceAcceAccess (ss (InteInternetrnet Acc Acc Access OnlyOnly)) Lo Local AcceAcceAccessMain Menu – Computers and DevicesUse this option to connect other computers or devices to your Valet’s local network, one at a time. There is x device(s) connected to your Valet The number of devices connected to the Valet is displayed. Add device To connect another computer or device to the Valet, click Add device and go to Computers and Other Devices, page 5.Main Menu – Parental ControlsParental controls restrict Internet access for up to five computers. For the computers you select, you can block or limit Internet access to specific times. You can also block specific websites. Parental controls restrictions are being applied to x device(s) The number of devices with parental controls restrictions is displayed.Change To enable parental controls or change settings, click Change and go to Parental Controls, page 8.Main Menu – Guest AccessThe guest network provides Internet access only. To grant Internet access to friends or family, provide the guest network name and password displayed on this screen.NOTE: Guest Access provides Internet access only; it does not provide access to your local network and its resources or your personal information. For example, the guest computer cannot print to a printer on the local network or access files on a computer on the local network. Guest access helps minimize exposure of your local network and your family’s private information.Guests can connect to x-guest using the password xyz When a guest wants Internet access in your home, have the guest do the following: 1. Connect to the wireless guest network, which is the name of your wireless network followed by -guest. 2. Open a web browser.3. On the login screen, enter the guest access password and click Login.Change To disable guest access or change settings, click Change and go to Guest Access Settings, page 10.Main Menu – Valet SettingsUse this option to personalize the Valet’s settings.Valet name is x The name of the Valet is displayed.Safe Web Surfing Displays the on/off status of Safe Web Surfing option.Change To change settings, click Change and go to Valet Settings, page 11.Computers and Other DevicesThe computers or devices you connect will have access to the Internet and your local network, including computers or other devices, such as a printer, connected to the Valet. If you have a guest visiting your home, you can provideInternet access only (no access to your local network) through the guest access feature. Refer to Guest Access Settings, page 10 for more information.Connect Another Computer or DeviceComputer Click this option to connect another computer in your home. Go to Computer, page 6.
6Chapter 2: Cisco Connect/////Wireless printer Click this option to connect a wireless printer. Go to Wireless printer, page 7.Other devices Click this option to connect a device that is not a computer, such as a smartphone or game console. Go to Device, page 8.ComputerYour Cisco Valet came with an Easy Setup Key. The Easy Setup Key holds the settings for the Valet. There are three options available when you choose to add a computer. •Yes, I have an Easy Setup Key If you already have an Easy Setup Key, select this option. Click Next and go to Connect with the Easy Setup Key, page 6. •No, I don’t have an Easy Setup Key — create a new one now If you want to create or update an Easy Setup Key, select this option. Click Next and go to Update or create an Easy Setup Key, page 6. •I want to connect manually using my wireless settings If you want to connect manually (without an Easy Setup Key), select this option. Click Next and go to Connect without the Easy Setup Key, page 7Connecting Another ComputerConnect with the Easy Setup Key1. Insert the Easy Setup Key into an available USB port on the computer that you want to connect to the Valet. 2. On that computer, click Connect to your Cisco Valet. If you do not see this, open the Easy Setup Key folder and double-click Connect.3. Follow the on-screen instructions to connect that computer to your Valet.4. Return to the original computer running the Cisco Connect software and enter a name that will be usedto identify the device. Click Finish.Name Your DeviceUpdate or create an Easy Setup Key1. Insert the Easy Setup Key or your own USB flash drive into an available USB port on your computer.Update or Create an Easy Setup Key2. Please wait while the settings are copied to the Easy Setup Key.Copying Files to the Easy Setup Key
7Chapter 2: Cisco Connect/////3. Remove the Easy Setup Key and click Close. You can now use it to connect other computers to the Valet. Refer to Connect with the Easy Setup Key, page 6 to complete the process of adding another computer. Easy Setup Key Has Been UpdatedConnect without the Easy Setup Key1. Enter the Network name (SSID), Security Key, and Security Type settings on your wireless device. To print this information, click Print these settings.Wireless Network Settings2. After connecting your device, click Next.3. Enter a name that will be used to identify this device.Then click Finish. Name Your DeviceWireless printer1. Refer to your printer’s documentation to learn how to connect it to a wireless network. 2. Enter the Network name (SSID), Security Key, and Security Type settings on your wireless device. To printthis information, click Print these settings.Wireless Network Settings3. Wait until your printer connects. On the Connecting a wireless printer screen, click Next. 4. Enter a name that will be used to easily identify your printer. Name Your Printer
8Chapter 2: Cisco Connect/////Device1. Enter the Network name (SSID), Security Key, and Security Type settings on your wireless device. To print this information, click Print these settings.Wireless Network Settings2. After connecting your device, click Next.3. Enter a name that will be used to identify the device and click Finish. Name Your DeviceParental ControlsFor the computers you select, you can block or limit Internet access to specific times. You can also block specific websites. Parental Controls PasswordFirst-Time Access of Parental Controls1. The first time you access parental controls, you will be asked to create a parental controls password. Complete the following:•Parental controls password Create a password thatprotects access to parental controls.•Verify password Re-enter the password.•Secret question Create a secret question and answer pair. If you forget the password, you can reset it by correctly answering the secret question. Enter your question.•Answer Enter the answer to your secret question.Click OK to save your settings.2. Select the computer that you want to set up parental controls for. Then click OK.Set Up Parental Controls For
9Chapter 2: Cisco Connect/////3. The Parental controls main screen appears.Manage Parental ControlsYou have the following options:Restrict Internet access on The list of computer(s) you have selected for parental controls is displayed. To add, remove, or rename computers on this list, refer to Restrict Internet Access List, page 9. To set up parental controls on a computer, refer to Set Up Parental Controls, page 9.Change parental controls password Click this option to change the password that protects access to parental controls. Refer to Change Parental Controls Password, page 10.Restrict Internet Access ListParental ControlsAdd If you want to apply parental controls to additional computers, click Add.If you clicked Add, the Set up parental controls for screen appears.Set Up Parental Controls ForSelect the computer whose parental controls you want toset up. Then click OK.Remove If there is a computer that should not have parental controls applied, select the computer and click Remove.Rename To give a computer a new name, select the computer and click Rename.If you clicked Rename, the Rename the device screen appears.Rename the DeviceEnter the new name. Then click Rename.Set Up Parental ControlsTo set up parental controls for a computer, follow these instructions:1. Select the computer from the Restrict Internet access on list. (If the computer is not listed, click Add to select the computer.)Parental Controls2. The Block Internet access option offers the following:•Always To always block Internet access, select thisoption.•Specific times To block Internet access during specific days and times, select this option and set the schedule: – School nights Select the appropriate start and end times. – Weekends Select the appropriate start andend times
10Chapter 2: Cisco Connect///// •Never To always allow Internet access, keep the default, Never.3. The Block sites inappropriate for option allows you to block websites based on content. The following options are available: •Don’t Block Does not block any websites. •Teen Blocks websites that contain content inappropriate for teenagers. •Child Blocks websites that contain content inappropriate for children. 4. For the Block specific sites option, click Edit to create a list of websites you want to block. The default is None.If you clicked Edit, the Block these sites screen appears. Block These Sitesa. Enter a website address on each line. b. Click Save to save your settings.5. On the Parental controls screen, click Finish to save your settings.NOTE: Repeat steps 1-4 to set up parental controls for different computers.For more information, click Need help?Change Parental Controls PasswordIf you clicked Change parental controls password, the Change your parental controls password screen appears.Change Your Parental Controls Password •Old password Enter the old password.•New password Enter a new password of 4-32 characters.•Verify password Re-enter the new password.Click Change to save your setting.Blocked SitesWhen you attempt to access a website that has been blocked on your computer, you will see a screen telling you that the site has been blocked and the reason it was blocked. You can override the blocking for an hour by entering the parental controls password in the Password field and clicking Unblock.Blocked SiteGuest Access SettingsGuest Access SettingsAllow guest access By default, Guest Access is enabled. To disable Guest Access, select no.Guest network name By default, the setup software sets up the name of the guest network.Password By default, the setup software sets up thepassword for the guest network. To change the password, click Change.If you clicked Change, the Change guest password screen appears.
11Chapter 2: Cisco Connect/////Change Guest Password •Enter a new guest password Enter a password of 4-32 characters. •Click Change to save your setting.Total guests allowed By default, 5guests are allowedInternet access through your guest network. If you wantto allow more or less, select the desired number of guestsfrom the drop-down menu ; you can select up to 10 guests.NOTE: Computers that are connected to the local network do not count towards the number of guests allowed.Click Finish to save your settings.Valet SettingsValet SettingsPersonalizeValet name The name of your Valet is displayed (this is also the name of your wireless network). To change the name, click Change and go to Change Valet Name or Password, page 11.Password The password that protects access to the Valet’s settings is displayed (this also protects wireless access to your local network). To change the password, click Change and go to Change Valet Name or Password, page 11.Easy Setup KeyUpdate or create key The Easy Setup Key is a USB flash drive that holds the settings for the Valet. To create orupdate the Easy Setup Key, click Create or update key. For more information, refer to Update or create an Easy Setup Key, page 6.Safe Web SurfingOn/off Safe web surfing alerts you when you are about to visit a potentially harmful website. You can choose whether to visit the site or not. Safe web surfing is enabled by default. Other OptionsRegister now to receive special offers and updates Tosign up to receive special offers and updates, click this option.Valet details To view more information about the Valet,click Valet details and go to Valet Details, page 12.Advanced settings To access settings for advanced users, click Advanced settings and go to Advanced Settings, page 12.Click Finish to save your settings.Change Valet Name or PasswordNOTE: If you change the Valet name or password, then the wireless computers or other devices connected to the Valet will need to be reconnected using the new name or password (for more information, refer to Computers and Other Devices, page 5).If you clicked Change, the Changing Valet name orpassword screen appears.1. To change the Valet name or password, click Yes. Otherwise, click No.Changing Valet Name or Password2. Complete the following:•Valet name Enter a name of 1-32 characters.•Password Enter a password of 8-63 characters.
12Chapter 2: Cisco Connect///// •Click Change to save your settings.Changing Valet Name and PasswordValet DetailsThe Valet details screen appears, displaying the Model name, Model number, Serial number, Firmware version, Operating system, Software version, Connection type (WAN), IP address (LAN), IP address (WAN), and Computer IP address. (WAN stands for Wide Area Network, such as the Internet. IP stands for Internet Protocol. LAN stands for Local Area Network.)Copy To copy the details to a text file, click Copy and follow these instructions:1. Open a text editor, such as Microsoft Word or Notepad.2. Go to Edit > Paste.3. Go to File > Save.Valet DetailsClick Close to return to the Valet settings screen.Advanced SettingsIf you are an advanced user, you can access the browser-basedutility to access the advanced configuration settings of the Valet. WARNING: Modifying some settings in the browser-based utility may disable settings you’ve already applied using the Easy Setup Key.Username Enter this username to access the browser-based utility.Password Enter this password to access the browser-based utility.Copy password To copy the password to the Clipboard, click this option.Advanced SettingsClick OK to open the web browser and access the browser-based utility. For more information, refer to How to Access the Browser-Based Utility, page 13. Click Cancel to return to the Valet settings screen.How to Exit Cisco ConnectTo exit Cisco Connect, click Close on the main menu. Main MenuHow to Access Cisco ConnectWindowsTo access Cisco Connect, go to Start > All Programs > Cisco Connect.MacTo access Cisco Connect, go to Go > Applications > Cisco Connect.

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