LINKSYS WCF54G Wireless-G CompactFlash Card User Manual Book
LINKSYS LLC Wireless-G CompactFlash Card Book
LINKSYS >
User Guide
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| Document ID | 462478 |
| Application ID | Z4s/l95JgC2Tp2bk9OILTA== |
| Document Description | User Guide |
| Short Term Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 62.32kB (779026 bits) |
| Date Submitted | 2004-08-24 00:00:00 |
| Date Available | 2004-08-24 00:00:00 |
| Creation Date | 2004-08-18 08:51:23 |
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| Document Author: | bewalter |
® A Division of Cisco Systems, Inc. 2.4 GHz Wireless-G 802.11g CompactFlash Card WIRELESS Model No. WCF54G User Guide Wireless-G CompactFlash Card Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2004 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. How to Use this User Guide The user guide to the CompactFlash Card has been designed to make understanding networking with the Access Point easier than ever. Look for the following items when reading this User Guide: This checkmark means there is a note of interest and is something you should pay special attention to while using the CompactFlash Card. This exclamation point means there is a caution or warning and is something that could damage your property or the CompactFlash Card. This question mark provides you with a reminder about something you might need to do while using the CompactFlash Card. In addition to these symbols, there are definitions for technical terms that are presented like this: word: definition. Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: Figure 0-1: Sample Figure Description Figure numbers and descriptions can also be found in the "List of Figures" section. WCF54G-UG-40818NC BW Wireless-G CompactFlash Card Table of Contents Chapter 1: Introduction Welcome What’s in this Guide? Chapter 2: Getting to Know the Wireless-G CompactFlash Card The Front Panel Chapter 3: Setting Up the PDA Overview Setup Wizard Chapter 4: Installing the CompactFlash Card Overview Installing the Card Chapter 5: Connecting to a Wireless Network Overview Connect to a Wireless Network 10 10 10 Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor16 Overview Wireless Network Monitor Appendix A: Troubleshooting Common Problems and Solutions Frequently Asked Questions Appendix B: Wireless Security Security Precautions Security Threats Facing Wireless Networks Appendix C: Upgrading Firmware Appendix D: Windows Help Appendix E: Glossary Appendix F: Specifications Appendix G: Warranty Information Appendix H: Regulatory Information Appendix I: Contact Information 16 16 21 21 21 24 24 24 27 28 29 36 37 38 41 Wireless-G CompactFlash Card List of Figures Figure 2-1: Front Panel Figure 3-1: PDA to PC Installation Figure 3-2: Welcome Figure 3-3: License Agreement Figure 3-4: Click Yes Figure 3-5: Application Being Installed Figure 3-6: Mobile Device Figure 3-7: Congratulations Figure 4-1: Successful Installation Figure 4-2: CompactFlash Installation into PDA Figure 4-3: Start Screen Figure 4-4: Wireless Network Monitor Icon Figure 5-1: Wireless Network Monitor Icon Figure 5-2: Status Screen Figure 5-3: Configure Wireless Networks Figure 5-4: Settings Figure 5-5: Configure Network Authentication Figure 5-6: PDA Connected Figure 5-7: Configure Wireless Networks Figure 5-8: Add/Edit Configuration Figure 5-9: SSID Figure 5-10: Wireless Security (WEP) Figure 5-11: Power Management Figure 5-12: Select Profile Figure 6-1: Wireless Network Monitor Icon Figure 6-2: Status Screen Figure 6-3: Version Information Screen Figure 6-4: Wireless Advanced Screen 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 Wireless-G CompactFlash Card Figure 6-5: Network Troubleshooting Screen Figure 6-6: More Information Screen Figure 6-7: Repair Screen Figure 6-8: Contact Screen Figure 6-9: Site Survey Screen Figure 6-10: Link Test Screen Figure C-1: Upgrade Firmware 18 18 18 19 19 20 29 Wireless-G CompactFlash Card Chapter 1: Introduction Welcome Thank you for choosing the Wireless-G CompactFlash Card. The Wireless-G CompactFlash Card installs directly into your Pocket PC using a CompactFlash Type II slot. The user-friendly software makes it a snap to set up, and you’re ready to share data, printers, or high-speed Internet access over your existing wireless network at speeds up to 54Mbps. It's also compatible with Wireless-B (802.11b) wireless networks. Use the Wireless CompactFlash Card to connect your PDA to wireless networks at the office, at home, or in any of the growing number of public wireless hotspot venues springing up in coffee shops, airport lounges, hotels and convention centers. Use the instructions in this Guide to help you connect the CompactFlash Card, set it up, and configure it to communicate with your PDA and PC. These instructions should be all you need to get the most out of the CompactFlash Card. What’s in this Guide? This user guide covers the steps for setting up and using the Dual-Band Wireless A+G Notebook Adapter. • Chapter 1: Introduction This chapter describes the Adapter’s applications and this User Guide. • Chapter 2: Getting to Know the Wireless-G CompactFlash Card This chapter describes the physical features of the Adapter. • Chapter 3: Setting Up the PDA This chapter instructs you on how to use the Card’s Setup Wizard. • Chapter 4: Installing the CompactFlash Card This chapter shows you how to install CompactFlash Card into your PDA. • Chapter 5: Connecting to a Wireless Network This chapter shows you how to connect the CompactFlash Card to a wireless network. Chapter 1: Introduction Welcome Wireless-G CompactFlash Card • Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor This chapter show you how to use the CompactFlash Card’s Wireless Network Monitor. • Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding installation and use of the CompactFlash Card. • Appendix B: Wireless Security This appendix discusses security issues regarding wireless networking and measures you can take to help protect your wireless network. • Appendix C: Windows Help This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol. • Appendix D: Glossary This appendix gives a brief glossary of terms frequently used in networking. • Appendix E: Specifications This appendix provides the CompactFlash Card’s technical specifications. • Appendix F: Warranty Information This appendix supplies the CompactFlash Cards warranty information. • Appendix G: Regulatory Information This appendix supplies the CompactFlash Card’s regulatory information. • Appendix H: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What’s in this Guide? Wireless-G CompactFlash Card Chapter 2: Getting to Know the Wireless-G CompactFlash Card The Front Panel The CompactFlash Card's LEDs, where information about network activity is displayed, are located on the front panel. Power Green. The Power LED lights up when the CompactFlash Card is powered on. Link Green. If the Link LED is flickering, the CompactFlash Card is actively sending or receiving data to or from one of the devices on the network. With these, and many other, Linksys products, your networking options are limitless. Go to the Linksys website at www.linksys.com for more information about products that work with the CompactFlash Card. Figure 2-1: Front Panel Chapter 2: Getting to Know the Wireless-G CompactFlash Card The Front Panel Wireless-G CompactFlash Card Chapter 2: Getting to Know the Wireless-G CompactFlash Card The Front Panel Wireless-G CompactFlash Card Chapter 3: Setting Up the PDA Overview This Setup Wizard will take you through all the steps necessary to install the Card’s software on your PC so it can communicate with the PDA. Connect your PDA to your PC. Make sure you have the Microsoft ActiveSync software installed on your PC. Refer to your PDA’s documentation for information on Microsoft ActiveSync software. Figure 3-1: PDA to PC Installation Setup Wizard 1. Insert the Setup Wizard CD into your PC's CD-ROM drive. 2. The Setup Wizard's Welcome screen should appear on your monitor. (If it does not, the autorun is not functioning. Start the Setup Wizard manually by clicking the Start button, selecting Run, and typing d:\setup.exe (where "D" is your PC's CD-ROM drive)). Click the Install button to continue this Setup Wizard. Clicking the User Guide button opened this Guide. To exit this Setup Wizard, click the Exit button. Figure 3-2: Welcome 3. The following screen displays the License Agreement. Read the agreement, then if you agree, click Next to continue. Click Cancel to return to the previous screen. Figure 3-3: License Agreement Chapter 3: Setting Up the PDA Overview Wireless-G CompactFlash Card 4. When asked if you want to install the Linksys Wireless-G CompactFlash Card using the default application install directory, click Yes to continue. Click Cancel or No to return to the previous screen. Figure 3-4: Click Yes 5. A screen will appear to show that the application is being installed. Do not cancel. Figure 3-5: Application Being Installed Chapter 3: Setting Up the PDA Setup Wizard Wireless-G CompactFlash Card 6. When asked to check your mobile device screen to see if additional steps are necessary to complete this installation, click OK. Figure 3-6: Mobile Device 7. The Congratulations screen will appear when the installation is complete. Click Exit to exit the Setup Wizard. Figure 3-7: Congratulations Chapter 3: Setting Up the PDA Setup Wizard Wireless-G CompactFlash Card Chapter 4: Installing the CompactFlash Card Overview This chapter explains the steps to install the CompactFlash Card. Make sure that you have installed the Setup Wizard software before installing the Card. IMPORTANT: Make sure that the Setup Wizard software is installed before installing the Card. Installing the Card 1. After installing the Setup Wizard software, the Installation has completed successfully screen will appear on your PDA. Click OK. Figure 4-1: Successful Installation 2. Disconnect the PDA from your PC. 3. Insert the Wireless CompactFlash Card into your PDA. Figure 4-2: CompactFlash Installation into PDA Chapter 4: Installing the CompactFlash Card Overview Wireless-G CompactFlash Card 4. The Start screen in will appear for Pocket PC 2002 users. The default setting is Use server-assigned IP address. In most cases, you should keep the default setting. However, if you are using fixed IP addresses on your wireless network, then click the radio button next to Use specific IP address, and complete the IP address, Subnet mask, and Default gateway fields. Click the OK button to close the screen. Figure 4-3: Start Screen 5. The Wireless Network Monitor icon will appear on the desktop of your PDA. Figure 4-4: Wireless Network Monitor Icon Chapter 4: Installing the CompactFlash Card Installing the Card Wireless-G CompactFlash Card Chapter 5: Connecting to a Wireless Network Overview This chapter explains how to connect your PDA to a wireless network. Connect to a Wireless Network 1. On your PDA’s desktop, click the Wireless Network Monitor icon at the bottom of the desktop. Figure 5-1: Wireless Network Monitor Icon 2. The Status screen will appear. Click Configure Wireless Networks near the bottom of the screen. 3. Continue to the section for the Pocket PC operating system that your PDA uses. Figure 5-2: Status Screen Chapter 5: Connecting to a Wireless Network Overview 10 Wireless-G CompactFlash Card Pocket PC 2003 1. Select your wireless network from the list and click Connect. Figure 5-3: Configure Wireless Networks 2. On the Settings screen, if your wireless network does not have Wireless Security-WEP, click OK, then go to step D. If your wireless network has Wireless Security-WEP, click Authentication. Figure 5-4: Settings Chapter 5: Connecting to a Wireless Network Connect to a Wireless Network 11 Wireless-G CompactFlash Card 3. When the Configure Network Authentication screen appears, Check the box for Data encryption (WEP Enabled) and uncheck the box for The Key is provided for me automatically. Enter the Network key in the field and click OK. Figure 5-5: Configure Network Authentication 4. The next screen will show that the PDA is connected to the wireless network. Click OK. The installation of the Wireless-G CompactFlash Card is complete. Figure 5-6: PDA Connected Chapter 5: Connecting to a Wireless Network Connect to a Wireless Network 12 Wireless-G CompactFlash Card Pocket PC 2002 1. When the Configure Wireless Networks screen appears, select the Default profile and click Edit. Figure 5-7: Configure Wireless Networks 2. On the Add/Edit Configuration screen, select Access Point from the drop-down menu for Wireless Mode. Click Next. Figure 5-8: Add/Edit Configuration Chapter 5: Connecting to a Wireless Network Connect to a Wireless Network 13 Wireless-G CompactFlash Card 3. On the next screen, enter the name of your wireless network in the SSID field. You can click Scan to search for an existing wireless network name. Click Next. Figure 5-9: SSID 4. If your wireless network has Wireless Security-WEP, check Wireless Security (WEP). Then select Use Hexadecimal (0-9, A-F) and enter the WEP key in a Key field. Click Next. Figure 5-10: Wireless Security (WEP) Chapter 5: Connecting to a Wireless Network Connect to a Wireless Network 14 Wireless-G CompactFlash Card 5. Power Management is a power saving mode. To enable Power Management, select On. To disable Power Management, select Off. Then, click Finish. Figure 5-11: Power Management 6. You will return to the Select Profile screen. Click OK. The installation of the Wireless-G CompactFlash Card is complete. Figure 5-12: Select Profile Chapter 5: Connecting to a Wireless Network Connect to a Wireless Network 15 Wireless-G CompactFlash Card Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Overview the CompactFlash Card can be configured with the Wireless Network Monitor. This chapter explains how to configure the CompactFlash Card in this manner. On your PDA’s desktop, click the Wireless Network Monitor icon at the bottom of the screen. Wireless Network Monitor The Status screen appears first. It displays the status of your wireless connection, the SSID, the strength of the connection, the base station, the channel, and the encryption. Figure 6-1: Wireless Network Monitor Icon Two menu options are available: Tools and Advanced. The options are described below. Tools There are many tools available for your use. They are described below. Exit. Select Exit to exit the Wireless Network Monitor. Turn Radio. Select Turn Radio Off to disable the wireless connection. Select Turn Radio On to enable the wireless connection. Power Management. Power Management is a power saving mode. Select On to enable Power Management. Select Off to disable Power Management. Figure 6-2: Status Screen Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Overview 16 Wireless-G CompactFlash Card Version Information. Select Version Information to view information about the driver. Included is the Client, Driver Name, Driver Version, Primary Firmware Version, and Station Firmware Version. Wireless Advanced. The advanced wireless settings are displayed on this screen. Figure 6-3: Version Information Screen Country Power Mode Cell Size Tx Power Tx Rates Force long preamble Allow 802.11g operation in IBSS Reset to Default Values Defaults Figure 6-4: Wireless Advanced Screen Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Wireless Network Monitor 17 Wireless-G CompactFlash Card Advanced Three advanced options are offered: Network Troubleshooting, Site Survey, and Link Test. See below for descriptions. Network Troubleshooting. The IP Address of the CompactFlash Card is displayed. For information on the connection, click More Info. The More Information screen will appear. The MAC Address, IP Address, Subnet Mask, DHCP Server, Gateways, and DNS are displayed. The IP Forward Table displays the Destination, Mask, Interface, Next Hop, Policy, Type Protocol, Age, Next Hop AS, Metric 1, Metric 2, Metric 3, and Metric 4. For repair information, click Repair. The Repair screen will appear. You can check the connectivity by entering the IP Address into the field, then clicking Contact. The Contact screen will appear. Figure 6-5: Network Troubleshooting Screen Figure 6-6: More Information Screen Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Wireless Network Monitor Figure 6-7: Repair Screen 18 Wireless-G CompactFlash Card Figure 6-8: Contact Screen Site Survey. To find the MAC Address of the access point, click Open. The SNR, Signal Noise, Channel, and Privacy of the access point will be displayed. Figure 6-9: Site Survey Screen Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Wireless Network Monitor 19 Wireless-G CompactFlash Card Link Test. To run a test, enter the IP Address in the field. The MAC Address and Transfer Rate will be displayed. The SNR, Signal , and Noise will be displayed for the Station and Device. Figure 6-10: Link Test Screen Chapter 6: Configuring the Wireless-G CompactFlash Card with the Wireless Network Monitor Wireless Network Monitor 20 Wireless-G CompactFlash Card Appendix A: Troubleshooting This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of this product. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com. Common Problems and Solutions 1. My PDA does not recognize the Wireless CompactFlash Card. • Make sure that the Wireless CompactFlash Card is properly inserted into the CompactFlash port. • Make sure the Link LED is solidly lit. 2. The Wireless CompactFlash Card does not work properly. • Reinsert the Wireless CompactFlash Card into the PDA’s CompactFlash port. • Uninstall the utility and driver software from your PC and PDA device. • Restart your PC, and repeat the software and hardware installation as specified in this User Guide. 3. 3. I cannot communicate with the Access Point in the Infrastructure network. • Make sure that the Access Point is powered on. • Make sure that your Wireless CompactFlash Card is configured with the same channel, SSID, and WEP settings as the Access Point. Frequently Asked Questions What is the 802.11b standard? One standard for wireless networking, it allows wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.11b standard. The 802.11b standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz. What is the 802.11g standard? One standard for wireless networking, it allows wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.11g standard. The 802.11g standard states a maximum data transfer rate of 54Mbps and an operating frequency of 2.4GHz. Appendix A: Troubleshooting Common Problems and Solutions 21 Wireless-G CompactFlash Card What 802.11b features are supported? The product supports the following 802.11b functions: • CSMA/CA plus Acknowledge protocol • Multi-Channel Roaming • Automatic Rate Selection • RTS/CTS feature • Fragmentation • Power Management What 802.11g features are supported? The product supports the following 802.11g functions: • CSMA/CA plus Acknowledge protocol • OFDM protocol • Multi-Channel Roaming • Automatic Rate Selection • RTS/CTS feature • Fragmentation • Power Management What is Roaming? Roaming is the ability of a portable computer user to communicate continuously while moving freely throughout an area greater than that covered by a single Access Point. Before using the roaming function, the workstation must make sure that it is set to the same channel number with the Access Point of the dedicated coverage area. To achieve true seamless connectivity, the wireless LAN must incorporate a number of different functions. Each node and Access Point, for example, must always acknowledge receipt of each message. Each node must maintain contact with the wireless network even when not actually transmitting data. Achieving these functions simultaneously requires a dynamic RF networking technology that links Access Points and nodes. In such a system, the user’s end node undertakes a search for the best possible access to the system. First, it evaluates such factors as signal strength and quality, as well as the message load currently being carried by each Access Point and the distance of each Access Point to the wired backbone. Based on that information, the node next selects the right Access Point and registers its address. Communications between end node and host computer can then be transmitted up and down the backbone. As the user moves on, the end node’s RF transmitter regularly checks the system to determine whether it is in touch with the original Access Point or whether it should seek a new one. When a node no longer receives acknowledgment from its original Access Point, it undertakes a new search. Upon finding a new Access Point, it then re-registers, and the communication process continues. Appendix A: Troubleshooting Frequently Asked Questions 22 Wireless-G CompactFlash Card Can Wirelessproducts support printer sharing? Wireless products perform the same function as LAN products. Therefore, Wireless products can work with NetWare, Windows 2000, or other LAN operating systems to support printer or file sharing. What is WEP? WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 40-bit, shared key algorithm, as described in the IEEE 802.11b standard. What is ad-hoc mode? When a wireless network is set to ad-hoc mode, the wireless-equipped computers are configured to communicate directly with each other. The ad-hoc wireless network will not communicate with any wired network. What is infrastructure mode? When a wireless network is set to infrastructure mode, the wireless network is configured to communicate with a wired network through a wireless access point or router. Appendix A: Troubleshooting Frequently Asked Questions 23 Wireless-G CompactFlash Card Appendix B: Wireless Security Linksys wants to make wireless networking as safe and easy for you as possible. The current generation of Linksys products provide several network security features, but they require specific action on your part for implementation. So, keep the following in mind whenever you are setting up or using your wireless network. Security Precautions The following is a complete list of security precautions to take (as shown in this User Guide) (at least steps 1 through 5 should be followed): 1. Change the default SSID. 2. Disable SSID Broadcast. 3. Change the default password for the Administrator account. 4. Enable MAC Address Filtering. 5. Change the SSID periodically. Note: Some of these security features are available only through the network router or access point. Refer to the router or access point’s documentation for more information. 6. Use the highest encryption algorithm possible. Use WPA if it is available. Please note that this may reduce your network performance. 7. Change the WEP encryption keys periodically. To ensure network security, steps one through five should be followed, at least. Security Threats Facing Wireless Networks Wireless networks are easy to find. Hackers know that in order to join a wireless network, wireless networking products first listen for “beacon messages”. These messages can be easily decrypted and contain much of the network’s information, such as the network’s SSID (Service Set Identifier). Here are the steps you can take: Change the administrator’s password regularly. With every wireless networking device you use, keep in mind that network settings (SSID, WEP keys, etc.) are stored in its firmware. Your network administrator is the only person who can change network settings. If a hacker gets a hold of the administrator’s password, he, too, can change those settings. So, make it harder for a hacker to get that information. Change the administrator’s password regularly. Appendix B: Wireless Security Security Precautions 24 Wireless-G CompactFlash Card SSID. There are several things to keep in mind about the SSID: 1. Disable Broadcast 2. Make it unique 3. Change it often Most wireless networking devices will give you the option of broadcasting the SSID. While this option may be more convenient, it allows anyone to log into your wireless network. This includes hackers. So, don’t broadcast the SSID. Wireless networking products come with a default SSID set by the factory. (The Linksys default SSID is “linksys”.) Hackers know these defaults and can check these against your network. Change your SSID to something unique and not something related to your company or the networking products you use. Change your SSID regularly so that any hackers who have gained access to your wireless network will have to start from the beginning in trying to break in. MAC Addresses. Enable MAC Address filtering. MAC Address filtering will allow you to provide access to only those wireless nodes with certain MAC Addresses. This makes it harder for a hacker to access your network with a random MAC Address. WEP Encryption. Wired Equivalent Privacy (WEP) is often looked upon as a cure-all for wireless security concerns. This is overstating WEP’s ability. Again, this can only provide enough security to make a hacker’s job more difficult. There are several ways that WEP can be maximized: 1. Use the highest level of encryption possible 2. Use “Shared Key” authentication 3. Change your WEP key regularly Important: Always remember that each device in your wireless network MUST use the same encryption method and encryption key or your wireless network will not function properly. WPA. Wi-Fi Protected Access (WPA) is the newest and best available standard in Wi-Fi security. Two modes are available: Pre-Shared Key and RADIUS. Pre-Shared Key gives you a choice of two encryption methods: TKIP (Temporal Key Integrity Protocol), which utilizes a stronger encryption method and incorporates Message Integrity Code (MIC) to provide protection against hackers, and AES (Advanced Encryption System), which utilizes a symmetric 128-Bit block data encryption. RADIUS (Remote Authentication Dial-In User Service) utilizes a RADIUS server for authentication and the use of dynamic TKIP, AES, or WEP. Appendix B: Wireless Security Security Threats Facing Wireless Networks 25 Wireless-G CompactFlash Card WPA Pre-Shared Key. If you do not have a RADIUS server, select the type of algorithm, TKIP or AES, enter a password in the Pre-Shared key field of 8-64 characters, and enter a Group Key Renewal period time between 0 and 99,999 seconds, which instructs the Router or other device how often it should change the encryption keys. WPA RADIUS. WPA used in coordination with a RADIUS server. (This should only be used when a RADIUS server is connected to the Router or other device.) First, select the type of WPA algorithm, TKIP or AES. Enter the RADIUS server’s IP Address and port number, along with a key shared between the device and the server. Last, enter a Group Key Renewal period, which instructs the device how often it should change the encryption keys. RADIUS. WEP used in coordination with a RADIUS server. (This should only be used when a RADIUS server is connected to the Router or other device.) First, enter the RADIUS server’s IP Address and port number, along with a key shared between the device and the server. Then, select a WEP key and a level of WEP encryption, and either generate a WEP key through the Passphrase or enter the WEP key manually. Implementing encryption may have a negative impact on your network’s performance, but if you are transmitting sensitive data over your network, encryption should be used. These security recommendations should help keep your mind at ease while you are enjoying the most flexible and convenient technology Linksys has to offer. Appendix B: Wireless Security Security Threats Facing Wireless Networks 26 Wireless-G CompactFlash Card Appendix C: Upgrading Firmware The Access Point's firmware is upgraded through the Web-Utility's Help tab. Follow these instructions: 1. Download the firmware from Linksys's website at www.linksys.com. 2. Click Upgrade Firmware from the Web-Utility's Help tab, and the Upgrade Firmware screen, shown in Figure C-1, will appear. 3. Enter the location of the firmware's file or click the Browse button to find the file. 4. Then, click the Upgrade button to upgrade the firmware. Figure C-1: Upgrade Firmware Appendix C: Upgrading Firmware 27 Wireless-G CompactFlash Card Appendix D: Windows Help All wireless products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier. These features can be accessed through Windows Help and are described in this appendix. TCP/IP Before a computer can communicate within a network, TCP/IP must be enabled. TCP/IP is a set of instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless networks as well. Your PCs will not be able to utilize wireless networking without having TCP/IP enabled. Windows Help provides complete instructions on enabling TCP/IP. Shared Resources If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on utilizing shared resources. Network Neighborhood/My Network Places Other PCs on your network will appear under Network Neighborhood or My Network Places (depending upon the version of Windows you're running). Windows Help provides complete instructions on adding PCs to your network. Appendix D: Windows Help 28 Wireless-G CompactFlash Card Appendix E: Glossary 802.11a - A wireless networking standard that specifies a maximum data transfer rate of 54Mbps and an operating frequency of 5GHz. 802.11b - A wireless networking standard that specifies a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz. 802.11g - A wireless networking standard that specifies a maximum data transfer rate of 54Mbps, an operating frequency of 2.4GHz, and backward compatibility with 802.11b devices. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network. Also used to expand the range of a wireless network. Adapter - A device that adds network functionality to your PC. Ad-hoc - A group of wireless devices communicating directly with each other (peer-to-peer) without the use of an access point. AES (Advanced Encryption Standard) - A security method that uses symmetric 128-bit block data encryption. Backbone - The part of a network that connects most of the systems and networks together, and handles the most data. Bandwidth - The transmission capacity of a given device or network. Beacon Interval - Data transmitted on your wireless network that keeps the network synchronized. Bit - A binary digit. Boot - To start a device and cause it to start executing instructions. Bridge - A device that connects different networks. Broadband - An always-on, fast Internet connection. Browser - An application program that provides a way to look at and interact with all the information on the World Wide Web. Appendix E: Glossary 29 Wireless-G CompactFlash Card Buffer - A shared or assigned memory area that is used to support and coordinate different computing and networking activities so one isn't held up by the other. Byte - A unit of data that is usually eight bits long Cable Modem - A device that connects a computer to the cable television network, which in turn connects to the Internet. CSMA/CA (Carrier Sense Multiple Access/Collision Avoidance) - A method of data transfer that is used to prevent data collisions. CTS (Clear To Send) - A signal sent by a wireless device, signifying that it is ready to receive data. Daisy Chain - A method used to connect devices in a series, one after the other. Database - A collection of data that is organized so that its contents can easily be accessed, managed, and updated. DDNS (Dynamic Domain Name System) - Allows the hosting of a website, FTP server, or e-mail server with a fixed domain name (e.g., www.xyz.com) and a dynamic IP address. Default Gateway - A device that forwards Internet traffic from your local area network. DHCP (Dynamic Host Configuration Protocol) - A networking protocol that allows administrators to assign temporary IP addresses to network computers by "leasing" an IP address to a user for a limited amount of time, instead of assigning permanent IP addresses. DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be "seen" from the Internet. DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP addresses. Domain - A specific name for a network of computers. Download - To receive a file transmitted over a network. DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines. DSSS (Direct-Sequence Spread-Spectrum) - Frequency transmission with a redundant bit pattern resulting in a lower probability of information being lost in transit. Appendix E: Glossary 30 Wireless-G CompactFlash Card DTIM (Delivery Traffic Indication Message) - A message included in data packets that can increase wireless efficiency. Dynamic IP Address - A temporary IP address assigned by a DHCP server. EAP (Extensible Authentication Protocol) - A general authentication protocol used to control network access. Many specific authentication methods work within this framework. EAP-PEAP (Extensible Authentication Protocol-Protected Extensible Authentication Protocol) - A mutual authentication method that uses a combination of digital certificates and another system, such as passwords. EAP-TLS (Extensible Authentication Protocol-Transport Layer Security) - A mutual authentication method that uses digital certificates. Encryption - Encoding data transmitted in a network. Ethernet - A networking protocol that specifies how data is placed on and retrieved from a common transmission medium. Finger - A program that tells you the name associated with an e-mail address. Firewall - A set of related programs located at a network gateway server that protects the resources of a network from users from other networks. Firmware - The programming code that runs a networking device. Fragmentation -Breaking a packet into smaller units when transmitting over a network medium that cannot support the original size of the packet. FTP (File Transfer Protocol) - A protocol used to transfer files over a TCP/IP network. Full Duplex - The ability of a networking device to receive and transmit data simultaneously. Gateway - A device that interconnects networks with different, incompatible communications protocols. Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time. Hardware - The physical aspect of computers, telecommunications, and other information technology devices. HTTP (HyperText Transport Protocol) - The communications protocol used to connect to servers on the World Wide Web. Appendix E: Glossary 31 Wireless-G CompactFlash Card Infrastructure - A wireless network that is bridged to a wired network via an access point. IP (Internet Protocol) - A protocol used to send data over a network. IP Address - The address used to identify a computer or device on a network. IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device. IPSec (Internet Protocol Security) - A VPN protocol used to implement secure exchange of packets at the IP layer. ISM band - Radio bandwidth utilized in wireless transmissions. ISP (Internet Service Provider) - A company that provides access to the Internet. LAN - The computers and networking products that make up your local network. LEAP (Lightweight Extensible Authentication Protocol) - A mutual authentication method that uses a username and password system. MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking device. Mbps (MegaBits Per Second) - One million bits per second; a unit of measurement for data transmission. mIRC - An Internet Relay Chat program that runs under Windows. Multicasting - Sending data to a group of destinations at once. NAT (Network Address Translation) - NAT technology translates IP addresses of a local area network to a different IP address for the Internet. NAT (Network Address Translation) Traversal -A method of enabling specialized applications, such as Internet phone calls, video, and audio, to travel between your local network and the Internet. STUN is a specific type of NAT traversal. Network - A series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between users. NNTP (Network News Transfer Protocol) - The protocol used to connect to Usenet groups on the Internet. Node - A network junction or connection point, typically a computer or work station. Appendix E: Glossary 32 Wireless-G CompactFlash Card OFDM (Orthogonal Frequency Division Multiplexing) - Frequency transmission that separates the data stream into a number of lower-speed data streams, which are then transmitted in parallel to prevent information from being lost in transit. Packet - A unit of data sent over a network. Passphrase - Used much like a password, a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys products. Ping (Packet INternet Groper) - An Internet utility used to determine whether a particular IP address is online. POP3 (Post Office Protocol 3) - A standard mail server commonly used on the Internet. Port - The connection point on a computer or networking device used for plugging in cables or adapters. Power over Ethernet (PoE) - A technology enabling an Ethernet network cable to deliver both data and power. PPPoE (Point to Point Protocol over Ethernet) - A type of broadband connection that provides authentication (username and password) in addition to data transport. PPTP (Point-to-Point Tunneling Protocol) - A VPN protocol that allows the Point to Point Protocol (PPP) to be tunneled through an IP network. This protocol is also used as a type of broadband connection in Europe. Preamble - Part of the wireless signal that synchronizes network traffic. RADIUS (Remote Authentication Dial-In User Service) - A protocol that uses an authentication server to control network access. RJ-45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires. Roaming - The ability to take a wireless device from one access point's range to another without losing the connection. Router - A networking device that connects multiple networks together. RTP (Real-time Transport Protocol) - A protocol that enables specialized applications, such as Internet phone calls, video, and audio, to occur in real time. RTS (Request To Send) - A networking method of coordinating large packets through the RTS Threshold setting. Server - Any computer whose function in a network is to provide user access to files, printing, communications, and other services. Appendix E: Glossary 33 Wireless-G CompactFlash Card SMTP (Simple Mail Transfer Protocol) - The standard e-mail protocol on the Internet. SNMP (Simple Network Management Protocol) - A widely used network monitoring and control protocol. Software - Instructions for the computer. A series of instructions that performs a particular task is called a "program". SOHO (Small Office/Home Office) - Market segment of professionals who work at home or in small offices. SPI (Stateful Packet Inspection) Firewall - A technology that inspects incoming packets of information before allowing them to enter the network. Spread Spectrum - Wideband radio frequency technique used for more reliable and secure data transmission. SSID (Service Set IDentifier) - Your wireless network's name. Static IP Address - A fixed address assigned to a computer or device that is connected to a network. Static Routing - Forwarding data in a network via a fixed path. STUN (Simple Traversal of UDP through NATs) - A protocol that enables specialized applications, such as Internet phone calls, video, and audio, to travel between your local network and the Internet. STUN is a specific type of NAT traversal. Subnet Mask - An address code that determines the size of the network. Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit. TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires acknowledgement from the recipient of data sent. TCP/IP (Transmission Control Protocol/Internet Protocol) - A set of instructions PCs use to communicate over a network. Telnet - A user command and TCP/IP protocol used for accessing remote PCs. TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability. Throughput - The amount of data moved successfully from one node to another in a given time period. Appendix E: Glossary 34 Wireless-G CompactFlash Card TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic encryption keys for each packet transmitted. Topology - The physical layout of a network. TX Rate - Transmission Rate. UDP (User Datagram Protocol) - A network protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent. Upgrade - To replace existing software or firmware with a newer version. Upload - To transmit a file over a network. URL (Uniform Resource Locator) - The address of a file located on the Internet. VPN (Virtual Private Network) - A security measure to protect data as it leaves one network and goes to another over the Internet. WAN (Wide Area Network)- The Internet. WEP (Wired Equivalent Privacy) - A method of encrypting network data transmitted on a wireless network for greater security. WINIPCFG - A Windows 98 and Me utility that displays the IP address for a particular networking device. WLAN (Wireless Local Area Network) - A group of computers and associated devices that communicate with each other wirelessly. WPA (Wi-Fi Protected Access) - a wireless security protocol using TKIP (Temporal Key Integrity Protocol) encryption, which can be used in conjunction with a RADIUS server. Appendix E: Glossary 35 Wireless-G CompactFlash Card Appendix F: Specifications Standards IEEE 802.11b, IEEE 802.11g, Type II CompactFlash LEDs Link, Power Transmit Power 802.11g: 15dBm Typical @ Normal Temp Range 802.11b: 20dBm Typical @ Normal Temp Range TX Peak 350mA @ 54Mbps RX Peak 270mA @ 54Mbps Security Features WEP Encryption WEP key bits 64, 128 Dimensions 1.69" x 0.27" x 2.32" (43 mm x 6.9 mm x 59mm) Unit Weight 0.86 oz. (0.025 kg) Certifications FCC Operating Temp. 0ºC to 50ºC (32ºF to 122ºF) Storage Temp. -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 5% to 95% Non-Condensing Storage Humidity 5% to 95% Non-Condensing Appendix F: Specifications 36 Wireless-G CompactFlash Card Appendix G: Warranty Information LIMITED WARRANTY Linksys warrants to You that, for a period of three years (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Linksys' entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates. This limited warranty extends only to the original purchaser. If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return Authorization Number, if applicable. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. If You are requested to return the Product, mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. You are responsible for shipping defective Products to Linksys. Linksys pays for UPS Ground shipping from Linksys back to You only. Customers located outside of the United States of America and Canada are responsible for all shipping and handling charges. ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to You. This warranty gives You specific legal rights, and You may also have other rights which vary by jurisdiction. This warranty does not apply if the Product (a) has been altered, except by Linksys, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Linksys, or (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident. In addition, due to the continual development of new techniques for intruding upon and attacking networks, Linksys does not warrant that the Product will be free of vulnerability to intrusion or attack. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA, REVENUE OR PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LINKSYS’ LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You. Please direct all inquiries to: Linksys, P.O. Box 18558, Irvine, CA 92623. 37 Appendix G: Warranty Information Wireless-G CompactFlash Card Appendix H: Regulatory Information Federal Communication Commission Interference Statement FCC STATEMENT This been tested found with to comply with the limits a Class B digital device, pursuant to Part Thisequipment product hashas been tested andand complies the specifications forfor a Class B digital device, pursuant to Part 15 of15theof the Rules. are designed to provide reasonable protection interference in a residential FCCFCC Rules. TheseThese limitslimits are designed to provide reasonable protection againstagainst harmfulharmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used accordance with the instructions, may cause harmful interference to radio communications. However, there is no according that to the instructions, interference to radioIfcommunications. However, is nointerference guarantee to guarantee interference willmay notcause occur harmful in a particular installation. this equipment does causethere harmful that interference will not occur in particular installation. If this equipment does cause harmful interference to radio orto try radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged reception, whichbyis one found the measures: equipment off and on, the user is encouraged to try to correct the totelevision correct the interference of by theturning following interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase therelocate separation between antenna the equipment and receiver. Reorient or the receiving -Connect the equipment into an outlet on a circuit different from that toIncrease which the is connected. thereceiver separation between the equipment or devices -Consult the dealer or an experienced radio/TV technician for help. This device with 15 ofother the FCC Operation is subject to the following two conditions: (1) This device Connect thecomplies equipment to Part an outlet than Rules. the receiver's may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Consult a dealer or an experienced radio/TV technician for assistance FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void FCCuser's Radiation Exposure Statement the authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must INDUSTRY CANADA (CANADA) follow the specific operating instructions for satisfying RF exposure compliance. This Class B digital apparatus complies with Canadian ICES-003, RSS210. Thisappareil transmitter must not co-located operating in norme conjunction with du any other antenna or transmitter. Cet numérique debe la classe B estorconforme à la NMB-003 Canada. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license The equipment version marketed in USA is restricted to usage of the channels 1-11 only for theequipment system according to SAR-evaluated the Canadian regulations. This has been for use in PDA with side INDUSTRY CANADA (CANADA) (EUROPE) EC DECLARATION OF CONFORMITY This Class B digital apparatus complies with Canadian ICES-003, RSS210. Cet appareil numérique deproduct la classe B est conforme à la norme NMB-003 du following Canada. the provisions of the European Linksys declares that this conforms to the specifications listed below, The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license R&TTE directive 1999/5/EC: for the system according to the Canadian regulations. EN DECLARATION 301 489-1, 301 489-17 General EMC requirements EC OF CONFORMITY (EUROPE) for Radio equipment. Linksys declares that this product conforms to the specifications listed below, following the provisions of the European R&TTE directive 1999/5/EC: EN 301 489-1, 301 489-17 General EMC requirements for Radio equipment. Appendix H: Regulatory Information 38 Wireless-G CompactFlash Card EN 609 50 Safety EN 300-328-1, EN 300-328-2 Technical requirements for Radio equipment. Caution: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. Contact local Authority for procedure to follow. Note: Combinations of power levels and antennas resulting in a radiated power level of above 100 mW equivalent isotropic radiated power (EIRP) are considered as not compliant with the above mentioned directive and are not allowed for use within the European community and countries that have adopted the European R&TTE directive 1999/5/EC. For more details on legal combinations of power levels and antennas, contact Linksys Corporate Compliance. Linksys vakuuttaa täten että dieses produkt tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien näiden direktiivien muiden ehtojen mukainen. Linksys Group déclare que le produit est conforme aux conditions essentielles et aux dispositions relatives à la directive 1999/5/EC. Belgique: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, au-dessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. Pour une utilisation publique à l'extérieur de bâtiments, une licence de l'IBPT est requise. Pour les enregistrements et licences, veuillez contacter l'IBPT. France: 2.4 GHz Bande : les canaux 10, 11, 12, 13 (2457, 2462, 2467, et 2472 MHz respectivement) sont complétement libres d'utilisation en France (en utilisation intérieur). Pour ce qui est des autres canaux, ils peuvent être soumis à autorisation selon le départment. L'utilisation en extérieur est soumis à autorisation préalable et très restreint. Vous pouvez contacter l'Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour de plus amples renseignements. SAFETY NOTICES Caution: To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord. Do not use this product near water, for example, in a wet basement or near a swimming pool. 39 Appendix H: Regulatory Information Wireless-G CompactFlash Card Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. FCC PART 68 STATEMENT This equipment complies with Part 68 of the FCC Rules. A label is attached to the equipment that contains, among other information, its FCC registration number and ringer equivalence number. If requested, this information must be provided to the telephone company. This equipment uses the following USOC Jack: RJ-11. An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is FCC Part 68 compliant. Connection to the telephone network should be made by using the standard modular telephone jack. The REN is useful to determine the quantity of devices that may be connected to the telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of RENs should not exceed 5. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. If this equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. In the event this equipment should fail to operate properly, disconnect the unit from the telephone line. Try using another FCC approved device in the same telephone jack. If the trouble persists, call the telephone company repair service bureau. If the trouble does not persist and appears to be with this unit, disconnect the unit from the telephone line and discontinue use of the unit until it is repaired. Please note that the telephone company may ask that you disconnect the equipment from the telephone network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. The user must use the accessories and cables supplied by the manufacturer to get optimum performance from the product. No repairs may be done by the customer. If trouble is experienced with this equipment, please contact your authorized support provider for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. This equipment cannot be used on telephone company provided coin service. Connection to Party Line Service is subject to state tariffs. 40 Appendix H: Regulatory Information Wireless-G CompactFlash Card Appendix I: Contact Information Need to contact Linksys? Visit us online for information on the latest products and updates to your existing products at: http://www.linksys.com or ftp.linksys.com Can't find information about a product you want to buy on the web? Do you want to know more about networking with Linksys products? Give our advice line a call at: Or fax your request in to: 800-546-5797 (LINKSYS) 949-823-3002 If you experience problems with any Linksys product, you can call us at: Don't wish to call? You can e-mail us at: 800-326-7114 support@linksys.com If any Linksys product proves defective during its warranty period, you can call the Linksys Return Merchandise Authorization department for obtaining a Return Authorization Number at: (Details on Warranty and RMA issues can be found in the Warranty Information section in this Guide.) 949-823-3000 41 Appendix I: Contact Information
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