LINKSYS WUSB54GS Wireless-G USB Network Adapter with Speedbooster User Manual Wusb54G ug Rev A

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Wireless-G USB
Network Adapter with SpeedBooster
Use this Guide to install: WUSB54GS
User Guide
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. Linksys is a registered trademark or
trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2003 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
LIMITED WARRANTY
Linksys guarantees that every Wireless-G USB Network Adapter will be free from physical defects in material and workmanship for three years from the date of purchase, when
used within the limits set forth in the Specifications section of this User Guide. If the product proves defective during this warranty period, call Linksys Technical Support in order
to obtain a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. When returning a product, mark the Return
Authorization number clearly on the outside of the package and include a copy of your
original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT
PROOF OF PURCHASE. All customers located outside of the United States of America
and Canada shall be held responsible for shipping and handling charges.
IN NO EVENT SHALL LINKSYS'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS OFFERS NO REFUNDS FOR ITS PRODUCTS. Linksys makes no warranty or representation, expressed, implied, or statutory,
with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or
fitness for any particular purpose. Linksys reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.
Please direct all inquiries to:
FCC Caution: Any change or modification to the product not expressly approved by
Linksys could void the user's authority to operate the device.
FCC RF Radiation Exposure Statement
To comply with the FCC and ANSI C95.1 RF exposure limits, the antenna(s) for this
device must comply with the following:
• Access points with 2.4 GHz integrated antenna must operate with a separation distance of at least 20 cm from all persons using the cable provided and must
not be co-located or operating in conjunction with any other antenna or transmitter.
End-users must be provided with specific operations for satisfying RF exposure compliance.
Note: antennas used for diversity operation are not considered co-located.
Canadian Department of Communications Industry Canada (IC) Notice
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 et CNR-210
du Canada.
"To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its
transmit antenna) that is installed outdoors is subject to licensing."
" Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir
un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à
l'extérieur, il doit faire l'objet d'une licence. "
SAFETY AND REGULATORY NOTICES
EC DECLARATION OF CONFORMITY (EUROPE)
Linksys Group declares that the Instant Wireless® Series products included in the Instant
Wireless® Series conform to the specifications listed below, following the provisions of the
European R&TTE directive 1999/5/EC, EMC directive 89/336/EEC, and Low Voltage
directive 73/23/EEC:
FCC STATEMENT
The Wireless-G USB Network Adapter has been tested and found to comply with the
specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
For
•
•
•
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Caution: This equipment is intended to be used in all EU and EFTA countries. Outdoor
use may be restricted to certain frequencies and/or may require a license for operation.
Contact local Authority for procedure to follow.
Linksys P.O. Box 18558, Irvine, CA 92623.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which is found by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the equipment or devices
Connect the equipment to an outlet other than the receiver's
Consult a dealer or an experienced radio/TV technician for assistance
2.4 GHz devices with 100 mW radios, the following standards were applied:
ETS 300-826, 301 489-1 General EMC requirements for Radio equipment.
EN 609 50 Safety
ETS 300-328-2 Technical requirements for Radio equipment.
Cisco-Linksys, LLC declares that WUSB54GS ( FCC
ID: Q87-WUSB54GS ) is limited in CH1~CH11 by specified
firmware controlled in U.S.A.
Note: Combinations of power levels and antennas resulting in a radiated power level of
above 100 mW equivalent isotropic radiated power (EIRP) are considered as not compliant with the above mentioned directive and are not allowed for use within the European
community and countries that have adopted the European R&TTE directive 1999/5/EC
and/or the CEPT recommendation Rec 70.03.
For more details on legal combinations of power levels and antennas, contact Linksys
Corporate Compliance.
•
•
•
•
Linksys Group vakuuttaa täten että Wireless-G USB Network Adapter tyyppinen laite
on direktiivin 1999/5/EY, direktiivin 89/336/EEC ja direktiivin 73/23/EEC oleellisten
vaatimusten ja sitä koskevien näiden direktiivien muiden ehtojen mukainen.
Linksys Group déclare que la Wireless-G USB Network Adapter est conforme aux
conditions essentielles et aux dispositions relatives à la directive 1999/5/EC, la directive 89/336/EEC, et à la directive 73/23/EEC.
Belgique B L'utilisation en extérieur est autorisé sur le canal 11 (2462 MHz), 12 (2467
MHz), et 13 (2472 MHz). Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, au-dessus d'un espace public, aucun enregistrement n'est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. Pour une utilisation publique à l'extérieur de
bâtiments, une licence de l'IBPT est requise. Pour les enregistrements et licences,
veuillez contacter l'IBPT.
France F:
2.4 GHz Bande : les canaux 10, 11, 12, 13 (2457, 2462, 2467, et 2472 MHz respectivement) sont complétement libres d'utilisation en France (en utilisation intérieur).
Pour ce qui est des autres canaux, ils peuvent être soumis à autorisation selon le
départment. L'utilisation en extérieur est soumis à autorisation préalable et très
restreint.
2.4 GHz Band: only channels 10, 11, 12, 13 (2457, 2462, 2467, and 2472 MHz
respectively) may be used freely in France for indoor use. License required for outdoor installations.
•
•
•
•
•
•
Deutschland D: Anmeldung im Outdoor-Bereich notwending, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.
Germany D: License required for outdoor installations. Check with reseller for procedure to follow.
Italia I: E' necessaria la concessione ministeriale anche per l'uso interno. Verificare
con i rivenditori la procedura da seguire. L'uso per installazione in esterni non e' permessa.
Italy I: License required for indoor use. Use with outdoor installations not allowed.
The Netherlands NL License required for outdoor installations. Check with reseller for
procedure to follow.
Nederlands NL Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.
WUSB54G-UG-3015A KL
Table of Contents
Chapter 1: Introduction
The Wireless-G USB Network Adapter
Features
Chapter 2: Planning Your Wireless Network
Network Topology
Ad-Hoc versus Infrastructure Mode
Chapter 3: Getting to Know the
Wireless-G USB Network Adapter
The Adapter’s Ports
The Adapter’s LEDs
Chapter 4: Software Installation
and Configuration for Windows 2000
Chapter 5: Hardware Installation
Connecting the Adapter
Chapter 6: Driver Installation for Windows XP
Windows XP Wireless Zero Configuration
11
12
Chapter 7: Using the WLAN Monitor
Overview
Accessing the WLAN Monitor
Link Information
Site Survey
Profiles
Creating a New Profile
14
14
14
15
17
18
20
Chapter 1: Introduction
The Wireless-G USB Network Adapter
Appendix A: Troubleshooting
Common Problems and Solutions
Frequently Asked Questions
26
26
27
Appendix B: Glossary
30
Appendix C: Specifications
Environmental
38
39
Appendix D: Warranty Information
40
Appendix E: Contact Information
41
Connect your USB-equipped desktop or notebook computer to a wireless network at incredible speeds with the Linksys Wireless-G USB Network Adapter.
By incorporating two new, blazing fast technologies -- USB 2.0 and WirelessG -- the Adapter delivers data rates up to 54Mbps (5 times as fast as 802.11b),
without the trouble of opening up the case of your desktop computer.
To install, simply plug the Adapter into any available USB port. (It's compatible with both USB 1.1 and 2.0 ports, but 2.0 will yield the fastest speeds.) It
gets its power through the USB connection, so no power cord is necessary. The
included Setup Wizard walks you through configuring the Adapter to your
wireless network settings, step by step. The Wireless-G USB Network Adapter
is also compatible with the Wireless-B (802.11b) network standard, with data
rates up to 11Mbps. And your wireless communications can be protected by
128-bit encryption, so your data stays secure.
The Wireless-G USB Network Adapter's high-gain antenna lets you put your
computer almost anywhere in the building, without the cost and hassle of running cables. Now you don't have to drill holes in your walls and climb through
the attic or cellar to get connected to the network. Once you're connected, you
can keep in touch with your e-mail, access the Internet, use instant messaging
to chat with friends, and share files and other resources such as printers and
hard disk storage space with other computers on the network.
So don't hassle with running cables through your house -- get connected the
easy way with the Wireless-G USB Network Adapter.
Features
•
Compatible with 802.11g and 802.11b (2.4GHz) Stardards
•
Support USB 2.0 with up to 54Mbps, High-Speed Data Transfer Rate with
Automatic Fallback
•
Plug-and-Play Operation Provides Easy Setup
•
Supports up to 128-bit WEP Encryption Security
•
Compatible with Microsoft Windows 2000 and XP
Chapter 2: Planning Your Wireless
Network
Network Topology
A wireless local area network (WLAN) is exactly like a regular local area network (LAN), except that each computer in the WLAN uses a wireless device to
connect to the network. Computers in a WLAN share the same frequency
channel and SSID, which is an identification name for wireless devices.
If the wireless network is relatively small and needs to share resources only
with the other computers on the wireless network, then the ad-hoc mode can
be used. (See Figure 2-2.) Ad-hoc mode allows computers equipped with wireless transmitters and receivers to communicate directly with each other, eliminating the need for an access point. The drawback of this mode is that, in AdHoc mode, wireless-equipped computers are not able to communicate with
computers on a wired network. And, of course, communication between the
wireless-equipped computers is limited by the distance and interference directly between them.
Ad-Hoc versus Infrastructure Mode
Unlike wired networks, wireless networks have two different modes in which
they may be set up: infrastructure and ad-hoc. An infrastructure configuration is a WLAN and wired LAN communicating to each other through an
access point. An ad-hoc configuration is wireless-equipped computers communicating directly with each other. Choosing between these two modes
depends on whether or not the wireless network needs to share data or peripherals with a wired network or not.
Figure 2-2
If the computers on the
wireless network need to
be accessed by a wired
network or need to share a
peripheral, such as a printer, with the wired network
computers, the wireless
network should be set up
in infrastructure mode.
(See Figure 2-1.) The
basis of infrastructure
mode centers around an
Figure 2-1
access point, which serves
as the main point of communications in a wireless network. Access points
transmit data to PCs equipped with wireless network cards, which can roam
within a certain radial range of the access point. Multiple access points can be
arranged to work in succession to extend the roaming range, and can be set up
to communicate with your Ethernet (wired) hardware as well.
Chapter 3: Getting to Know the
Wireless-G USB Network Adapter
Chapter 4: Software Installation and
Configuration for Windows 2000
The USB Port
The Network Adapter is connected to your PC through its USB port. All power
is provided through the USB connection, making a power adapter unnecessary.
The Adapter’s LEDs
The Wireless-G USB Network Adapter Setup Wizard will guide you through
the installation procedure. The Setup Wizard will install the WLAN Monitor
and driver, as well as configure the Adapter.
Important: You must run the Setup Wizard to install the software
before connecting the Adapter.
The Network Adapter’s LEDs show you how the Adapter is functioning.
Power
Green. This LED will light up to let you know that the Adapter is
adequately powered over the USB connection.
Link
Green. The Link LED will be lit steadily when the Network
Adapter is connected to your wireless network. The LED will
blink when there is wireless network traffic.
1. Insert the Setup Wizard CD-ROM into your CD-ROM drive. The Setup
Wizard should run automatically, and Figure 4-1 should appear. If it does
not, click the Start button and choose Run. In the field that appears, enter
D:\setup.exe (if “D” is the letter of your CD-ROM drive).
Figure 4-1
To install the Adapter, click the Install button on the Welcome screen. Click
User Guide to view this User Guide or click Exit to exit the Setup Wizard.
2. Read the License Agreement and click the Next button to continue the
installation. If
you click the
Cancel button,
you will end the
installation.
Figure 4-2
3. The following screen, shown in Figure 4-3, will ask for some information
about your wireless network. In the SSID field, enter your network’s SSID
(Service Set Identifier). The SSID is your network name and must be identical for all devices in the network. The default setting is linksys (all lowercase).
Next, choose a wireless mode. Click the Infrastructure Mode radio button
if you want your wireless computers to network with computers on your
wired network using a wireless access point. Click the Ad-Hoc Mode radio
button if you
want multiple
wireless computers to network directly
with each other.
Click the Next
button to continue, or click the
Back button to
return to the
previous page.
4. If you chose
Infrastructure
Mode, go to Step
5 now. If you
chose
Ad-Hoc
Mode, select the
correct operating
channel for your
network from the
Channel
dropdown
menu.
Then, select the
Network
Mode
from the dropdown
menu.
Figure 4-4
Click the Next
button, and go to Step 5. Click the Back button to change any settings.
Channel - The channel you choose should match the channel set on the
other devices in your wireless network. If you are unsure about which channel to use, select the default channel (Channel 6).
Network Mode - Keep the default setting, Mixed, if you have Wireless-G
and Wireless-B devices in your network. Select G-Only if you have only
Wireless-G devices in your network.
5. The Setup Wizard
will ask you to
review your settings before it
starts to copy
files. Click the
Next button to
save these settings, or click the
Back button to
change any settings.
Figure 4-5
Figure 4-3
Chapter 5: Hardware Installation
6. At this point, you may see a warning screen, such as that shown in
Figure 4-6 , asking if you’d like to
cease installation. You can click
the Yes button to continue; the
Adapter will function properly.
Important for Windows 2000 users: You must run the Setup Wizard
to install the software before installing the hardware.
Important for Windows XP users: You must install the Adapter’s
hardware before installing the software.
Connecting the Adapter
Figure 4-6
1. The Adapter comes with the USB cable you will use to connect the Adapter
to your PC. (See Figure 5-1.)
7. After the files have been successfully copied, the screen in Figure 4-7 will
appear. Click the Exit button.
Wireless-G USB
Network Adapter
Figure 5-1
Figure 4-7
2. Connect one end of the USB cable to the USB port of the Adapter.
Proceed to “Chapter 5: Hardware Installation.”
3. Connect the other end of the USB cable to one of the USB
ports on your computer (see Figure 5-2).
Figure 5-2
4. When Windows 2000 begins installing the Network Adapter’s driver file, a
screen similar to that shown in Figure 5-3 will appear, stating that a digital
signature was not found. This software has been tested and found to work
properly with Windows 2000. Click the Yes button to continue installation.
Chapter 6: Driver Installation for
Windows XP
After connecting the Adapter to
your PC, as shown in Chapter 5,
you’ll need to install the driver.
1. Windows XP will automatically detect the Adapter.
Insert the Setup CD-ROM
into the CD-ROM drive.
Click the radio button next to
Install the software automatically (Recommended)
(as shown in Figure 6-1).
Then click the Next button.
Figure 5-3
If your PC is running Windows XP, proceed to “Chapter 6: Driver
Installation for Windows XP.”
If your PC is running Windows 2000, the installation of the Wireless-B
USB Network Adapter is complete. If you want to check the link information, search for available wireless networks, or make additional configuration changes, proceed to “Chapter 7: Using the WLAN Monitor.”
Figure 6-1
2. A screen similar to that shown in
Figure 6-2 will appear, asking if
you wish to discontinue installation. This software has been tested and found to work properly
with Windows XP. Click the
Continue Anyway button to
continue installation.
Figure 6-2
3. The next screen shows that the
Wizard is complete. Click the
Finish button. The drivers are
now installed.
Figure 6-3
10
11
Windows XP Wireless Zero Configuration
Note for Windows XP users: Windows XP has a built-in configuration tool. Use Windows XP Wireless Zero Configuration (in the system tray at the bottom of your screen) to configure the Adapter.
1. After installing the Adapter,
the Windows XP Wireless
Zero Configuration icon
will appear in your computer’s system tray (see Figure
6-4). Double-click the icon.
3. If WEP is enabled, the
screen in Figure 6-6 will
appear. Enter the WEP key
of your wireless network in
the Network key field, and
re-enter it in the Confirm
network key field. Then click
the Connect button, and go
to step 4.
Figure 6-4
Note: Steps 2 and 3 are the instructions and screenshots for Windows
XP with Service Pack 1 installed.
If you have not installed Service Pack 1, select the network you want,
and click the Connect button. If the network has WEP encryption
enabled, enter the WEP key in the Network key field, and then click
the Connect button.
Figure 6-6
Note: Windows XP Wireless Zero Configuration does not support
the use of a passphrase. Enter the exact WEP key used by your access
point.
4. The screen in Figure 6-7 will appear if your connection is active.
2. The screen that appears will show any available wireless network. Select
the network you want.
If this network has WEP
encryption enabled, go to
step 3.
Figure 6-7
If this network does not
have WEP encryption
enabled, then Figure 6-5
will appear. Make sure the
box next to Allow me to
connect to the selected
wireless network, even
though it is not secure is
checked. Then click the
Connect button, and go to
step 4.
For more information about wireless networking on a Windows XP computer,
click Start and then Help and Support. Enter the keyword wireless in the
field provided, and press the Enter key.
Congratulations! The installation of the Wireless-G USB Network
Adapter is complete.
Figure 6-5
12
13
Chapter 7: Using the WLAN Monitor
Overview
Use the WLAN Monitor to check the link information, search for available
wireless networks, or create profiles that hold different configuration settings.
Link Information
The Link Information screen, shown again in Figure 7-3, displays the signal
strength and link quality information about the current connection and provides
a button to click for additional status information.
Accessing the WLAN Monitor
After installing the Adapter, the Wireless-G USB Network Adapter WLAN
Monitor icon will appear in your system tray. Double-click the icon (see Figure
7-1).
The Link Information screen will appear. (See Figure 7-2.) From
this screen, you can find out how strong the current wireless
signal is and how good the connection’s quality is. You can also
click the More Information button to view additional status
information about the current wireless connection. To search for
available wireless networks, click the Site Survey tab. To perform configuration changes, click the Profiles tab.
Figure 7-1
Figure 7-3
Ad-Hoc Mode or Infrastructure Mode - The screen indicates whether the
Adapter is currently working in ad-hoc or infrastructure mode.
Signal Strength - The Signal Strength bar indicates the signal strength.
Link Quality - The Link Quality bar indicates the quality of the wireless network connection.
Click the More Information button to view more information about the wireless network connection, shown on the following page and in Figure 7-4..
Click the X (Close) button in the upper right corner to exit the WLAN Monitor.
Figure 7-2
14
15
Site Survey
The Site Survey screen, shown in Figure 7-5, displays a list of infrastructure and
ad-hoc networks available for connection.
Figure 7-4
Wireless Network Status
Status - The status of the wireless network connection.
SSID - The unique name of the wireless network.
Wireless Mode - The mode of the wireless network currently in use.
Transfer Rate - The data transfer rate of the current connection.
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
MAC - The MAC address of the wireless network’s access point.
SSID - The SSID or unique name of the wireless network.
Signal - The percentage of signal strength, from 0 to 100%.
TCP/IP Setting
IP Address - The IP Address of the Adapter.
Subnet Mask - The Subnet Mask of the Adapter.
Default Gateway - The Default Gateway address of the Adapter.
DNS - The DNS address of the Adapter.
DHCP - The status of the DHCP client.
Site Information
Wireless Mode - The mode of the wireless network currently in use.
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
MAC - The MAC address of the wireless network’s access point.
Surveyed at - The time at which the wireless network was scanned.
Signal Strength - The Signal Strength bar indicates the signal strength.
Refresh - Click the Refresh button to perform a new search for wireless
devices.
Link Quality - The Link Quality bar indicates the quality of the wireless network connection.
Click the Back button to return to the initial Link Information screen. Click the
X (Close) button in the upper right corner to exit the WLAN Monitor.
16
Figure 7-5
Connect - To connect to one of the networks on the list, select the wireless network, and click the Connect button. If the wireless network has WEP encryption enabled, you will see the screen shown in Figure 7-6.
17
Profiles
The Profiles screen, shown in Figure 7-6, lets you save different configuration
profiles for different network setups. You can also import or export profiles.
The default profile holds the initial configuration saved when you ran the Setup
Wizard.
Import - Click the
Import button to
import a profile
that has been saved
in another location.
Select the appropriate file, as shown in
Figure 7-7, and
click the Open button.
Figure 7-7
Figure 7-6
Export - To save
the profile(s) in a
different location,
click the Export
button.
Direct
Windows to the
appropriate folder,
as shown in Figure
7-8, and click the
OK button.
Profile - Name of the connection profile.
SSID - The wireless network’s unique name, as set in the connection profile.
Figure 7-8
Profile Information
Wireless Mode - The mode of the wireless network currently in use.
Transfer Rate - The data transfer rate of the current connection. (In Auto
mode, the Adapter dynamically shifts to the fastest data transfer rate possible
at any given time.)
Channel - The channel to which the wireless network devices are set.
WEP - The status of the WEP encryption security feature.
Note: If you have more than one profile, you must Export them in
order to keep them saved.
Delete - Click the Delete button to delete a profile.
Click the X (Close) button in the upper right corner to exit the WLAN Monitor.
Connect - To connect to a wireless network using a specific profile, select the
profile, and click the Connect button.
Edit - Select a profile, and click the Edit button to change an existing profile.
New - Click the New button to create a new profile. See the next section,
“Creating a New Profile,” for detailed instructions.
18
19
3. The Network Setting screen, shown in Figure 7-11, will appear.
Creating a New Profile
1. On the Profiles screen, shown again in Figure 7-9, click the New button to
create a new profile.
If your network has a DHCP server (or Router), click the radio button next
to Obtain an IP address automatically (DHCP) and click the Next button to continue.
If your network does not have a DHCP server (or router), click the radio
button next to Specify the IP address. Enter an IP Address, Subnet Mask,
Default Gateway, and DNS appropriate for your network. Enter each
address in this format: xxx.xxx.xxx.xxx (the x’s represent the numbers that
make up each address). You must specify the IP Address and Subnet Mask
on this screen. If you are unsure about the Default Gateway and DNS
addresses, then leave these fields alone.
Click the Next button to continue or the Cancel button to return to the previous screen.
IP Address - This IP Address must be unique to your network.
Subnet Mask - The Adapter’s Subnet Mask must be the same as your wired
network’s Subnet Mask.
Figure 7-9
2. When the Create connection profile screen appears, enter a name for the
new profile. Click OK to save the profile name or click Cancel to return to
the previous screen.
Default Gateway - Enter the IP address of your network’s Gateway here.
DNS - Enter the DNS addresses of your network here.
Figure 7-10
Figure 7-11
20
21
4. The Wireless Mode screen, shown in Figure 7-12, shows a choice of two
wireless modes. Click the Infrastructure Mode radio button if you want
your wireless computers to communicate with computers on your wired
network via a wireless access point. Click the Ad-Hoc Mode radio button
if you want multiple wireless computers to communicate directly with each
other. Click the Next button to continue or the Back button to return to the
previous screen.
SSID - The SSID is the unique name shared among all devices in your wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 alphanumeric characters,
which can be any keyboard character.
Infrastructure Mode - This mode allows wireless and wired networks to
communicate through an access point.
5. The Ad-Hoc Mode Settings screen, for those who chose an Ad-hoc network,
will appear. Select the correct operating channel for your network from the
Channel drop-down menu. Then, select the Network Mode from the dropdown menu. Click the Next button to continue or click the Back button to
change any settings.
Channel - The channel you choose should match the channel set on the
other devices in your wireless network. If you are unsure about which channel to use, select the default channel (Channel 6).
Network Mode - Select Mixed Mode, and both Wireless-G and WirelessB computers will be allowed on the network, but the speed will be reduced.
Select G-Only Mode for maximum speed, but no Wireless-B users will be
allowed on the network.
Ad-Hoc Mode - This mode allows wireless-equipped computers to communicate directly with each other. No access point is used.
Figure 7-13
Figure 7-12
22
6. The Security Settings screen, shown in Figure 7-14, will appear. Enable or
disable Wired Equivalent Privacy (WEP) encryption for your wireless network. If you enable WEP, enter a Passphrase or WEP key. Click the Next
button to continue or the Back button to return to the previous screen.
23
WEP (Disabled/64-bit WEP/128-bit WEP) - If you do not want to use
WEP encryption, choose Disabled. To use WEP encryption (recommended
to increase network security), select 64-bit or 128-bit WEP from the dropdown menu, and enter either a Passphrase or WEP key.
Passphrase - Instead of manually entering WEP keys, you can enter a
Passphrase, so that a WEP key is automatically generated. It is case-sensitive and should not be longer than 16 alphanumeric characters. This
passphrase must match the passphrase of your wireless network and is compatible with other Linksys wireless products only. (If you have any nonLinksys wireless products, enter the WEP key(s) manually on those products.)
WEP Key - This WEP key must match the WEP key of your wireless network. If you are using 64-bit WEP encryption, then the key must consist of
exactly ten hexadecimal characters. If you are using 128-bit WEP encryption, then the key must consist of exactly 26 hexadecimal characters. Valid
hexadecimal characters are “0” to “9” and “A” to “F”.
TX Key - This allows you to access different WEP keys used by different
routers or access points in your network. Choose the TX Key used in that
network. For instance, if the device uses TX Key 3, use TX Key 3. If you’re
not using multiple WEP Keys, leave this set at 1.
7. The Confirm New Settings screen will appear (shown in Figure 7-15). To
save the new settings, click the Yes button. To cancel the settings and return
to
the
Prof iles
screen, click
the Cancel
button. To
edit the new
settings,
click
the
Back button.
Figure 7-15
8. The Congratulations screen (Figure 7-16) will appear next. Click Activate
new settings now to implement the new settings immediately and return to
the Link Information screen. Click Activate new settings later to keep the
current settings active, and return to the Profiles screen so that you can edit
your profile
or
create
another profile.
Figure 7-16
Figure 7-14
24
You have successfully created a connection profile. Click the X (Close) button in the upper right corner to exit the WLAN Monitor.
25
Appendix A: Troubleshooting
Common Problems and Solutions
This chapter provides solutions to problems that may occur during the installation and operation of the Wireless-G USB Network Adapter. Read the descriptions below to solve your problems. If you can’t find an answer here, check the
Linksys website at www.linksys.com.
1. My computer does not recognize the USB Network Adapter.
• Make sure that the USB Network Adapter is properly inserted into the USB
port.
• Also, make sure that the USB Controller is enabled in the BIOS. Check with
your motherboard User Guide for more information.
2. The USB Network Adapter does not work properly.
• Reinsert the USB Network Adapter into the notebook or desktop’s USB port.
• Right-click on My Computer, and select Properties. Select the Adapter,
then chose the Device Manager tab, and click on the Network Adapter. You
will find the USB Network Adapter if it is installed successfully. If you see
a yellow exclamation mark, the resources may be conflicting and you must
follow the steps below:
•
Uninstall the driver software from your PC.
•
Restart your PC and repeat the hardware and software installation as
specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the
Infrastructure configuration.
• Make sure that the notebook or desktop is powered on.
• Make sure that your USB Network Adapter is configured on the same channel, SSID, and WEP as the other computers in the Infrastructure configuration.
Frequently Asked Questions
Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over a
network. Consult the application’s user guide to determine if it supports operation
over a network.
Can I play computer games with other members of the wireless network?
Yes, as long as the game supports multiple players over a LAN (local area network). Refer to the game’s user guide for more information.
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard allows
wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.11b standard. The 802.11b standard
states a maximum data transfer rate of 11Mbps and an operating frequency of
2.4GHz.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11b functions:
• CSMA/CA plus Acknowledge protocol
• Multi-Channel Roaming
• Automatic Rate Selection
• RTS/CTS feature
• Fragmentation
• Power Management
What is ad-hoc mode?
When a wireless network is set to ad-hoc mode, the wireless-equipped computers
are configured to communicate directly with each other. The ad-hoc wireless network will not communicate with any wired network.
What is infrastructure mode?
When a wireless network is set to infrastructure mode, the wireless network is
configured to communicate with a wired network through a wireless access point.
What is roaming?
Roaming is the ability of a portable computer user to communicate continuously
while moving freely throughout an area greater than that covered by a single
access point. Before using the roaming function, the workstation must make sure
that it is the same channel number with the access point of dedicated coverage
area.
26
27
To achieve true seamless connectivity, the wireless LAN must incorporate a
number of different functions. Each node and access point, for example, must
always acknowledge receipt of each message. Each node must maintain contact
with the wireless network even when not actually transmitting data. Achieving
these functions simultaneously requires a dynamic RF networking technology
that links access points and nodes. In such a system, the user’s end node undertakes a search for the best possible access to the system. First, it evaluates such
factors as signal strength and quality, as well as the message load currently
being carried by each access point and the distance of each access point to the
wired backbone. Based on that information, the node next selects the right
access point and registers its address. Communications between end node and
host computer can then be transmitted up and down the backbone.
As the user moves on, the end node’s RF transmitter regularly checks the system to determine whether it is in touch with the original access point or whether
it should seek a new one. When a node no longer receives acknowledgment
from its original access point, it undertakes a new search. Upon finding a new
access point, it then re-registers, and the communication process continues.
Direct-Sequence Spread-Spectrum (DSSS) generates a redundant bit pattern
for each bit to be transmitted. This bit pattern is called a chip (or chipping
code). The longer the chip, the greater the probability that the original data can
be recovered. Even if one or more bits in the chip are damaged during transmission, statistical techniques embedded in the radio can recover the original
data without the need for retransmission. To an unintended receiver, DSSS
appears as low power wideband noise and is rejected (ignored) by most narrowband receivers.
Would the information be intercepted while transmitting on air?
WLAN features two-fold protection in security. On the hardware side, as with
Direct Sequence Spread Spectrum technology, it has the inherent security feature of scrambling. On the software side, WLAN offers the encryption function
(WEP) to enhance security and access control.
What is WEP?
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 64-bit
or 128-bit shared key algorithm, as described in the IEEE 802.11 standard.
What is ISM band?
The FCC and their counterparts outside of the U.S. have set aside bandwidth
for unlicensed use in the ISM (Industrial, Scientific and Medical) band.
Spectrum in the vicinity of 2.4 GHz, in particular, is being made available
worldwide. This presents a truly revolutionary opportunity to place convenient
high-speed wireless capabilities in the hands of users around the globe.
What is Spread Spectrum?
Spread Spectrum technology is a wideband radio frequency technique developed by the military for use in reliable, secure, mission-critical communications systems. It is designed to trade off bandwidth efficiency for reliability,
integrity, and security. In other words, more bandwidth is consumed than in the
case of narrowband transmission, but the trade-off produces a signal that is, in
effect, louder and thus easier to detect, provided that the receiver knows the
parameters of the spread-spectrum signal being broadcast. If a receiver is not
tuned to the right frequency, a spread-spectrum signal looks like background
noise. There are two main alternatives, Direct Sequence Spread Spectrum
(DSSS) and Frequency Hopping Spread Spectrum (FHSS).
What is DSSS? What is FHSS? And what are their differences?
Frequency-Hopping Spread-Spectrum (FHSS) uses a narrowband carrier that
changes frequency in a pattern that is known to both transmitter and receiver.
Properly synchronized, the net effect is to maintain a single logical channel. To
an unintended receiver, FHSS appears to be short-duration impulse noise.
28
29
Appendix B: Glossary
Bit - A binary digit. The value - 0 or 1-used in the binary numbering system.
Also, the smallest form of data.
802.11b - One of the IEEE standards for wireless networking hardware.
Products that adhere to a specific IEEE standard will work with each other,
even if they are manufactured by different companies. The 802.11b standard
specifies a maximum data transfer rate of 11Mbps, an operating frequency of
2.4GHz, and WEP encryption for security. 802.11b networks are also referred
to as Wi-Fi networks.
CSMA/CA (Carrier Sense Multiple Access/Collision Avoidance) - In local
area networking, this is the CSMA technique that combines slotted time-division multiplexing with carrier sense multiple access/collision detection
(CSMA/CD) to avoid having collisions occur a second time. This works best if
the time allocated is short compared to packet length and if the number of situations is small.
802.11g - A proposed, but as yet unratified extension of the IEEE 802.11 standard for wireless networking hardware. The draft 802.11g specifications used
by Linksys specify a maximum data transfer rate of 54Mbps using OFDM
modulation, an operating frequency of 2.4GHz, backward compatibility with
IEEE 802.11b devices, and WEP encryption for security.
CSMA/CD (Carrier Sense Multiple Access/Collision Detection) - The LAN
access method used in Ethernet. When a device wants to gain access to the network, it checks to see if the network is quiet (senses the carrier). If it is not, it
waits a random amount of time before retrying. If the network is quiet and two
devices access the line at exactly the same time, their signals collide. When the
collision is detected, they both back off and each wait a random amount of time
before retrying.
Adapter - Printed circuit board that plugs into a PC to add to capabilities or
connectivity to a PC. In a networked environment, a network interface card is
the typical adapter that allows the PC or server to connect to the intranet and/or
Internet.
Ad-hoc Network - An ad-hoc network is a group of computers, each with a
wireless adapter, connected as an independent 802.11 wireless LAN. Ad-hoc
wireless computers operate on a peer-to-peer basis, communicating directly
with each other without the use of an access point. Ad-hoc mode is also
referred to as an Independent Basic Service Set or as peer-to-peer mode.
Automatic Fall-back - A feature provided by some wireless products to
increase connection reliability. Automatic fall-back enables a device to dynamically shift between various data transfer rates. It works by decreasing the data
transfer rate when interference increases, distance increases, and other factors
undermine signal strength and quality.
Backbone - The part of a network that connects most of the systems and networks together and handles the most data.
Bandwidth - The transmission capacity of a given facility, in terms of how
much data the facility can transmit in a fixed amount of time; expressed in bits
per second (bps).
30
CTS (Clear To Send) - An RS-232 signal sent from the receiving station to the
transmitting station that indicates it is ready to accept data.
Default Gateway - The routing device used to forward all traffic that is not
addressed to a station within the local subnet.
DHCP (Dynamic Host Configuration Protocol) - A protocol that lets network
administrators manage centrally and automate the assignment of Internet
Protocol (IP) addresses in an organization's network. Using the Internet's set of
protocol (TCP/IP), each machine that can connect to the Internet needs a
unique IP address. When an organization sets up its computer users with a connection to the Internet, an IP address must be assigned to each machine.
Without DHCP, the IP address must be entered manually at each computer and,
if computers move to another location in another part of the network, a new IP
address must be entered. DHCP lets a network administrator supervise and distribute IP addresses from a central point and automatically sends a new IP
address when a computer is plugged into a different place in the network.
DHCP uses the concept of a "lease" or amount of time that a given IP address
will be valid for a computer. The lease time can vary depending on how long a
user is likely to require the Internet connection at a particular location. It's especially useful in education and other environments where users change frequently. Using very short leases, DHCP can dynamically reconfigure networks
in which there are more computers than there are available IP addresses.
31
DHCP supports static addresses for computers containing Web servers that
need a permanent IP address.
Fragmentation - Breaking a packet into smaller units when transmitting over
a network medium that cannot support the original size of the packet.
DNS - The domain name system (DNS) is the way that Internet domain name
are located and translated into Internet Protocol (IP) addresses. A domain name
is a meaningful and easy-to-remember "handle" for an Internet address.
Gateway - A device that interconnects networks with different, incompatible
communications protocols.
Domain - A subnetwork comprised of a group of clients and servers under the
control of one security database. Dividing LANs into domains improves performance and security.
Driver - A workstation or server software module that provides an interface
between a network interface card and the upper-layer protocol software running
in the computer; it is designed for a specific device, and is installed during the
initial installation of a network-compatible client or server operating system.
DSSS (Direct-Sequence Spread Spectrum) - DSSS generates a redundant bit
pattern for all data transmitted. This bit pattern is called a chip (or chipping
code). Even if one or more bits in the chip are damaged during transmission,
statistical techniques embedded in the receiver can recover the original data
without the need for retransmission. To an unintended receiver, DSSS appears
as low power wideband noise and is rejected (ignored) by most narrowband
receivers. However, to an intended receiver (i.e. another wireless LAN endpoint), the DSSS signal is recognized as the only valid signal, and interference
is inherently rejected (ignored).
Encryption - A security method that applies a specific algorithm to data in
order to alter the data's appearance and prevent other devices from reading the
information.
Ethernet - IEEE standard network protocol that specifies how data is placed
on and retrieved from a common transmission medium. Has a transfer rate of
10 Mbps. Forms the underlying transport vehicle used by several upper-level
protocols, including TCP/IP and XNS.
FHSS (Frequency Hopping Spread Spectrum) - FHSS continuously changes
(hops) the carrier frequency of a conventional carrier several times per second
according to a pseudo-random set of channels. Because a fixed frequency is not
used, and only the transmitter and receiver know the hop patterns, interception
of FHSS is extremely difficult.
32
Hardware - Hardware is the physical aspect of computers, telecommunications, and other information technology devices. The term arose as a way to distinguish the "box" and the electronic circuitry and components of a computer
from the program you put in it to make it do things. The program came to be
known as the software.
Hop - The link between two network nodes.
IEEE (The Institute of Electrical and Electronics Engineers) - The IEEE
describes itself as "the world's largest technical professional society, promoting
the development and application of electrotechnology and allied sciences for
the benefit of humanity, the advancement of the profession, and the well-being
of our members."
The IEEE fosters the development of standards that often become national and
international standards. The organization publishes a number of journals, has
many local chapters, and several large societies in special areas, such as the
IEEE Computer Society.
Infrastructure Network - An infrastructure network is a group of computers
or other devices, each with a wireless adapter, connected as an 802.11 wireless
LAN. In infrastructure mode, the wireless devices communicate with each
other and to a wired network by first going through an access point. An infrastructure wireless network connected to a wired network is referred to as a
Basic Service Set. A set of two or more BSS in a single network is referred to
as an Extended Service Set. Infrastructure mode is useful at a corporation
scale, or when it is necessary to connect the wired and wireless networks.
IP (Internet Protocol) - The method or protocol by which data is sent from one
computer to another on the Internet. It is a standard set of rules, procedures, or
conventions relating to the format and timing of data transmission between two
computers that they must accept and use to be able to understand each other.
IP Address - In the most widely installed level of the Internet Protocol (IP)
today, an IP address is a 32-binary digit number that identifies each sender or
receiver of information that is sent in packet across the Internet. When you
33
request an HTML page or send e-mail, the Internet Protocol part of TCP/IP
includes your IP address in the message (actually, in each of the packets if more
than one is required) and sends it to the IP address that is obtained by looking
up the domain name in the Uniform Resource Locator you requested or in the
e-mail address you're sending a note to. At the other end, the recipient can see
the IP address of the Web page requestor or the e-mail sender and can respond
by sending another message using the IP address it received.
ISM band - The FCC and their counterparts outside of the U.S. have set aside
bandwidth for unlicensed use in the ISM (Industrial, Scientific and Medical)
band. Spectrum in the vicinity of 2.4 GHz, in particular, is being made available worldwide. This presents a truly revolutionary opportunity to place convenient high-speed wireless capabilities in the hands of users around the globe.
OFDM - Developed for wireless applications, Orthogonal Frequency Division
Multiplexing (OFDM) technology offers superior performance--increased data
rates and more reliable transmissions--than previous technologies, such as
DSSS. OFDM is a scheme in which numerous signals of different frequencies
are combined to form a single signal for transmission on the medium.
OFDM works by breaking one high-speed data stream into a number of lowerspeed data streams, which are then transmitted in parallel. Each lower speed
stream is used to modulate a subcarrier. Essentially, this creates a multi-carrier
transmission by dividing a wide frequency band or channel into a number of
narrower frequency bands or sub-channels. OFDM is also used for other applications, including powerline networking.
Packet - A unit of data routed between an origin and a destination in a network.
LAN (Local Area Network) - A group of computers and associated devices that
share a common communications line and typically share the resources of a
single processor or server within a small geographic area (for example, within
an office building).
MAC (Media Access Control) Address - A unique number assigned by the
manufacturer to any Ethernet networking device, such as a network adapter,
that allows the network to identify it at the hardware level.
Mbps (Megabits per second) - One million bits per second; unit of measurement for data transmission.
Motherboard - A motherboard is the physical arrangement in a computer that
contains the computer's basic circuitry and components.
Network - A system that transmits any combination of voice, video and/or data
between users.
Node - A network junction or connection point, typically a computer or work
station.
Notebook (PC) - A notebook computer is a battery-powered personal computer generally smaller than a briefcase that can easily be transported and conveniently used in temporary spaces such as on airplanes, in libraries, temporary
offices, and at meetings. A notebook computer, sometimes called a laptop computer, typically weighs less than five pounds and is three inches or less in thickness.
34
Packet Filtering - Discarding unwanted network traffic based on its originating
address or range of addresses or its type (e-mail, file transfer, etc.).
Passphrase - Used much like a password, a passphrase simplifies the WEP
encryption process by automatically generating the WEP encryption keys for
Linksys products.
Plug-and-Play - The ability of a computer system to configure expansion
boards and other devices automatically without requiring the user to turn off
the system during installation.
Port - A pathway into and out of the computer or a network device. For example, the serial and parallel ports on a personal computer are external sockets for
plugging in communications lines, modems and printers.
Roaming - In an infrastructure mode wireless network, this refers to the ability to move out of one access point's range and into another and transparently
reassociate and reauthenticate to the new access point. This reassociation and
reauthentication should occur without user intervention and ideally without
interruption to network connectivity. A typical scenario would be a location
with multiple access points, where users can physically relocate from one area
to another and easily maintain connectivity.
RTS (Request To Send) - An RS-232 signal sent from the transmitting station
to the receiving station requesting permission to transmit.
35
Server - Any computer whose function in a network is to provide user access
to files, printing, communications, and other services.
Software - Instructions for the computer. A series of instructions that performs
a particular task is called a "program." The two major categories of software are
"system software" and "application software." System software is made up of
control programs such as the operating system and database management system (DBMS). Application software is any program that processes data for the
user.
A common misconception is that software is data. It is not. Software tells the
hardware how to process the data.
Spread Spectrum - Spread Spectrum technology is a wideband radio frequency technique developed by the military for use in reliable, secure, mission-critical communications systems. It is designed to trade off bandwidth efficiency
for reliability, integrity, and security. In other words, more bandwidth is consumed than in the case of narrowband transmission, but the trade off produces
a signal that is, in effect, louder and thus easier to detect, provided that the
receiver knows the parameters of the spread-spectrum signal being broadcast.
If a receiver is not tuned to the right frequency, a spread-spectrum signal looks
like background noise. There are two main alternatives, Direct Sequence
Spread Spectrum (DSSS) and Frequency Hopping Spread Spectrum (FHSS).
SSID (Service Set IDentifier) - A unique name shared among all points in a
wireless network. The SSID must be identical for each point in the wireless network and is case-sensitive.
Storage - The semi-permanent or permanent holding place for digital data.
Subnet Mask - The method used for splitting IP networks into a series of subgroups, or subnets. The mask is a binary pattern that is matched up with the IP
address to turn part of the host ID address field into a field for subnets.
Switch - 1. A data switch connects computing devices to host computers,
allowing a large number of devices to share a limited number of ports. 2. A
device for making, breaking, or changing the connections in an electrical circuit.
of the data (routing), TCP takes care of keeping track of the individual units of
data (called packets) that a message is divided into for efficient delivery over
the network. TCP is known as a "connection oriented" protocol due to requiring the receiver of a packet to return an acknowledgment of receipt to the
sender of the packet resulting in transmission control.
TCP/IP (Transmission Control Protocol/Internet Protocol) - The basic communication language or set of protocols for communications over a network
(developed specifically for the Internet). TCP/IP defines a suite or group of
protocols and not only TCP and IP.
Topology - A network's topology is a logical characterization of how the
devices on the network are connected and the distances between them. The
most common network devices include hubs, switches, routers, and gateways.
Most large networks contain several levels of interconnection, the most important of which include edge connections, backbone connections, and wide-area
connections.
USB (Universal Serial Bus) - A "plug-and-play" interface between a computer and peripherals, such as digital cameras, scanners, game controllers, speakers, keyboards, portable data storage, or printers. With USB, you can add a new
peripheral to your computer without having to add an adapter card or powering
down the computer. USB also supports hot-swapping, the addition or removal
of devices while the computer is running.
USB 1.1-compliant devices support data rates of 1.5Mbps (low-speed) and up
to 12Mbps (full-speed). USB 2.0-compliant devices are backward compatible
with earlier USB devices, and they support data rates of 1.5Mbps (low-speed),
12Mbps (full-speed), and up to 480Mbps (high-speed).
WEP (Wired Equivalent Privacy) - A data privacy mechanism based on a 64bit or 128-bit shared key algorithm, as described in the IEEE 802.11 standard.
WLAN (Wireless Local Area Network) - A group of computers and associated devices that communicate with each other wirelessly.
TCP (Transmission Control Protocol) - A method (protocol) used along with
the IP (Internet Protocol) to send data in the form of message units (datagram)
between network devices. While IP takes care of handling the actual delivery
36
37
Appendix C: Specifications
Environmental
Dimensions
3.58" x 2.8" x 0.91"
(91 mm x 71 mm x 23 mm)
Standards
IEEE 802.11b, IEEE 802.11g, USB 1.1, USB 2.0
Ports
USB Port
Unit Weight
.18 lbs. (.08 kg)
Channels
802.11b/ 802.11g
11 Channels (US, Canada)
13 Channels (Europe)
14 Channels (Japan)
Certifications
FCC
Operating Temp.
32ºF to 104ºF (0ºC to 40ºC)
Storage Temp.
0ºF to 70ºF (-40ºC to 185ºC)
LEDs
Power, Link
Transmitted Power
16dBm (Typical)@11M CCK,
14dBm (Typical)@54M OFDM
Operating Humidity 10% to 85%, Non-Condensing
38
Receive Sensitivity
-65dBm@54Mbps
Antenna
0dBi
Security Features
WEP Encryption
WEP key bits
64, 128-bit
Warranty
3 Year
Storage Humidity
5% to 90%, Non-Condensing
39
Appendix D: Warranty Information
BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE
FROM THE PRODUCT’S PACKAGING ON HAND WHEN CALLING.
RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF
PURCHASE.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PRODUCT.
Appendix E: Contact Information
For help with the installation or operation of the Wireless-G USB Network
Adapter, contact Linksys Technical Support at one of the phone numbers or
Internet addresses below.
Sales Information
Technical Support
RMA (Return Merchandise
Authorization) Issues
Fax
E-mail
Web
FTP Site
800-546-5797 (LINKSYS)
800-326-7114
www.linksys.com (or call 949-271-5461)
949-265-6655
support@linksys.com
http://www.linksys.com
ftp.linksys.com
LINKSYS OFFERS CROSS SHIPMENTS, A FASTER PROCESS FOR PROCESSING AND RECEIVING YOUR REPLACEMENT. LINKSYS PAYS
FOR UPS GROUND ONLY. ALL CUSTOMERS LOCATED OUTSIDE OF
THE UNITED STATES OF AMERICA AND CANADA SHALL BE HELD
RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES. PLEASE
CALL LINKSYS FOR MORE DETAILS.
40
41
http://www.linksys.com
© Copyright 2003 Linksys, All Rights Reserved.

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