Laipac Technology S911LOCATOR StarFinder AVL User Manual S911 Rev 2 11

Laipac Technology Inc. StarFinder AVL S911 Rev 2 11

Users Manual

Download: Laipac Technology S911LOCATOR StarFinder AVL User Manual S911  Rev 2 11
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Document ID675643
Application IDqLie8GxoXPywgcEedRcIHg==
Document DescriptionUsers Manual
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Date Submitted2006-06-30 00:00:00
Date Available2006-07-04 00:00:00
Creation Date2006-01-04 16:59:02
Producing SoftwareAcrobat Distiller 6.0 (Windows)
Document Lastmod2006-04-06 13:17:03
Document TitleMicrosoft Word - S911 User Manual Rev 2.11.doc
Document CreatorPScript5.dll Version 5.2
Document Author: Marc

______________________________
S-911 GPS Personal Locator
User’s Manual & Reference
Guide
Revision 2.11
Copyright 2005 by Laipac Technology Inc.
All Rights Reserved
T a b l e
o f
C o n t e n t s
Welcome ..............................................................................................................2
S-911 Personal Locator Features ..............................................................................3
Electrical & Environmental....................................................................................4
GPS Engine Specifications ....................................................................................4
Getting
S t a r t e d .......................................................................................6
S - 9 1 1 P e r s o n a l L o c a t o r ™ P h y s i c a l F e a t u r e s ..............................8
C h a r g i n g t h e b a t t e r y ............................................................................9
I n s e r t i n g t h e S I M c a r d ...................................................................... 10
Operating
the
S - 9 1 1 .......................................................................... 13
L e a r n i n g t h e B a s i c s o f t h e S - 9 1 1 P e r s o n a l L o c a t o r ............... 15
Report GPS Position in real-time by GSM or GPRS .................................................. 15
Data Logger for GPS Position (Waypoints) ............................................................. 15
2 Way Communication (Fixed Number Phone calls)................................................. 15
Instant Geo-Fence Setting .................................................................................. 16
Switch From SMS to GPRS Mode .......................................................................... 16
R e q u i r e d D e v i c e P r o g r a m m i n g P r o c e d u r e s ................................... 17
Configuring the S-911 ....................................................................................... 17
Frequently Asked Questions .................................................................................. 26
SAFETY PRECAUTIONS
Remember to comply with legal requirements and local restrictions when using the S-911. For example in Airplanes, Gas Stations, Hospitals and any other environment where usage of GSM/CDMA
equipment is prohibited. The S-911 can interfere with the functionality of pacemakers and hearing-aids. Users should use caution when keeping the S-911 in close proximity to such devices. For more
information consult your physician. You may only open the S-911 to replace the battery or SIM card only. Only authorized battery replacements should be used and failure to comply will void the
warranty and can cause serious injury. Under no circumstances should the user open the battery.
DISCLAIMER AND LIMITATION OF LIABILITY
The specifications and information regarding the products in this manual are subjected to change without previous notice. All statements, information, and recommendations in this manual are
believed to be accurate but are represented without warranty of any kind, express or implied, users must take full responsibility for their applications of any Products - Reproduction of the contents of
this manual, in whole or in part, without written permission of Laipac Technology, Inc. is prohibited. S-911 Personal Locator, Instant Geofence and Silent Call 911 are the registered trade mark owned
®
by Laipac Technology, Inc. This product contains Laipac’s S-911 software to work under Microsoft Windows XP operation system, including the use of Hyper Terminal, and Microsoft Office Access
which are registered trademarks of Microsoft Inc.
Laipac Technology Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this product and user’s guide. Laipac Technology Inc. and its suppliers assume no
responsibility for any loss or claims by third parties that may arise through the use of the software. Laipac Technology Inc. and its suppliers assume no responsibility for any damage or loss caused by
no connection of cell phone network, GPS network, and misconduct of monitoring operation, dead battery, or repairs
Copyright 2005 by Laipac Technology, Inc. All Rights Reserved
FEDERAL COMMUNICATIONS COMMISSION (FCC) STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
You
are
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced cell phone, radio/TV technician for help.
cautioned
that
changes
or
modifications
not
expressly
approved
by
the
party
responsible
for
compliance
could
void
your
authority
to
operate
the
device
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Welcome
Congratulations on purchasing the S-911 Personal Locator.
The S-911 Personal Locator is a real-time personal tracking device which
operates over GSM/GPRS networks and utilizes a built-in high sensitivity
GPS receiver. Your S-911 contains…
•
a high sensitivity GPS receiver to connect to a laptop for in-car
navigation
•
a GPS data logger which can plot more than 1000 waypoints
•
a real-time emergency assistance device with location based service
•
one-key dialling for 2-way voice communication over GSM and location
reporting over SMS/GPRS
•
a system ideal for child protection as well as personal, vehicle, and asset
security
•
a speed limit alert, mileage report, and out of Geo-Fence alert
•
And much more…
The S-911 is an all-in-one compact and unique personal safety device.
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
The following guide will help you set up the S-911 Personal Locator and
quickly teach you to use it. If you experience any problems please contact:
tech@laipac.com
S-911 Personal Locator™ Features
•
Available for GSM/GPRS 850/1900 MHz & 900/1800 MHz
•
Complies with FCC & CE
•
Compact and robust design for portable usage
•
GPS, GSM/GPRS & Battery Status Indicator
•
Internal Li-Ion rechargeable battery
•
Built in Very High Sensitivity GPS receiver and 360 degree GPS antenna
•
3 x Emergency buttons
o 2 x Fixed phone number 2-way communication buttons
o 911 Emergency Call button with silent call feature by digital
voice with GPS position report
o SMS message sending feature and instant Geo-Fence button
•
1 x Power button and 1 x Function button
o Power On-Off button and sleep mode feature
o Function button for SMS, Geo-Fence, and SOS features
o Communication mode switch from GSM <-> GPRS
•
Multi-language support allows users to select between English and
Spanish for 911 Emergency Calls to police stations, monitoring
centres, or other authorities.
•
NMEA Output to USB for In-Car navigation.
•
Instant Geo-Fence capability with in-out of fence reporting.
•
Intelligent data logging by setting distance & time intervals. Data logger
has built in 256Kb flash memory to record time stamps, speed, position,
and events.
•
GSM/SMS and GPRS real-time position reporting by time interval or
distance travelled.
•
The ability to set parameters either remotely or locally through the S-911
Data Port.
•
Distance accumulator built in for mileage reporting.
•
Over-speed warning report
•
Sleep mode and wake up mode to extend the battery life to over a week.
•
New Features include:
Detect and accept incoming calls when in GPRS Mode
Newly created configuration GUI environment
Boot-loader support for easy firmware updates
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Outgoing ring tone and call drop detection
Improved L.E.D. Status Indication
Electrical & Environmental
Min
3.6
Typical
4.2
70
Max
100
Units
mA
0.3
mA
Peak Current (< 100mS)
1500
mA
Supply ESD susceptibility
12
kV
Li-Ion Battery Voltage
Current Consumption in operation
mode
Current Consumption in
Sleep Mode
Ambient operating temperature
-30
70
°C
Storage temperature
-40
100
°C
GPS ENGINE SPECS
Channels
Position accuracy
Velocity accuracy
Time accuracy
Cold start acquisition time
Warn start acquisition time
Hot start acquisition time
Maximum altitude tracked
Tracking Sensitivity
Navigation Sensitivity
(New SW for high sensitivity)
Value
12
< 10
0.1
48
38
18,000
-153
-153
Units
Ch.
Meters
M/S
uS
dBm
dBm
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Getting Started
IMPORTANT NOTICE:
PLEASE READ AND FULLY UNDERSTAND THIS MANUAL BEFORE
ATTEMPTING TO OPERATE THE S-911 PERSONAL LOCATOR. FAILURE TO COMPLY CAN
RESULT IN IMPROPER USAGE WHICH IS NOT COVERED BY THE MANUFACTURES WARRANTY
You will need the following items on hand to follow the instructions
in this guide
Hardware
S-911 Personal Locator
AC travel charger 110-220V with cable
USB Programming cable
You will also need the following items which are not included in the purchase
of the unit itself:
•
SIM card for which you have an activated account with a mobile
operator*
•
Location with GSM/GPRS coverage for S-911 Personal Locator **
•
Electrical outlet
•
PC or laptop with USB port through which you can configure the S-911
unit
•
Windows® 2000/XP OS
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
* We recommend choosing the GPRS (General Packet Radio Service) Data service option
** S-911 Personal Locator is dual band for 850/1900Mhz (model 205) or 900/1800Mhz (model 206). We
recommend that users contact their local GSM carrier for the correct frequency before purchasing the unit.
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
S-911 Personal Locator™
physical features
The following illustrations show the locations and
names of the physical features:
A. GPS Antenna
B. Button 1 (Speed Dial 1 & SMS Transmit)
C. Speaker
D. GSM/GPRS LED Indication
E. GPS LED Indication
F. Busy/Battery LED Indication
G. Button 2 (Hang Up & SOS 911)
H. Power On/Off
I. Shift- When held down in conjuncture with button 1,2,3 the S-911
performs alternate operation associated with that button.
J. Button 2 (Speed Dial 2 & Enable Default Geofence Radius)
K. Reset Pin Hole
L. Microphone
M. Charging/Data Port
Button
Function
Alternate Function
Speed Dial
Send SMS position
Hang-up
S.O.S
Speed Dial 2
Enable Geofence
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Charging the battery
Before using your S-911 Personal Locator, charging the battery is necessary.
Without fully charging the unit it may not turn on at first attempt. We
recommend 3-4 hours to fully charge the unit.
When the battery voltage drops to 3.0V, the S-911 Low Battery Alert LED
(Red Status LED) will flash to warn the user to charge the S-911 device so
that the device may continue to work. When the battery voltage drops to
2.8V, the S-911 microcontroller will turn off the device to prevent the battery
from over-discharging. It is recommended to connect the S-911 to the
charger whenever possible.
While on charge, the Battery Charge
Management System will engage the Floating Charge Mode. In this mode,
the microcontroller will monitor the battery and engage charging when the
voltage drops below 3.6V.
When the battery charger is plugged in, the Red Status LED will be on to
indicate that the S-911’s battery charging procedure is activated.
To charge the battery, plug the universal travel type (100-220AC) AC
adaptor into a wall outlet. Then plug the charger’s cable connector into the
Data Port of the S-911, as shown in the picture. The LED of the charger
adaptor will blink between green and red which indicates that charging is in
progress. The LED will turn to green when the charging process is complete.
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Inserting the SIM card
A valid SIM (Subscriber Identity Module) card must be provided by the user
in order to use this device. Your GSM Mobile phone carrier will give you one
when you subscribe. The SIM card must be a 3V SIM. The S-911 personal
locator is not compatible with the older 5V version SIM cards. Your SIM card
will contain account information such as your phone number, network
information, SMS settings … etc.
Notes: Your provider for location based service may supply you with an S911 personal locator which has a SIM card already inside. If so do not open
the case or the warranty may be void. The S-911 personal locator® is
designed to be a robust and anti-vandalism personal safety device. It is
unlike a cell phone where the battery may be easily removed. The user will
find that in most situations, the SIM card has been installed by the distributor
or service provider along with a warranty seal.
If you need to insert a SIM card into your unit:
1. Remove the main screw
Main
Screw
2. Use your fingers to open the case as shown in the picture below.
10
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
3. Follow the pictures for the placement of the SIM card.
Note: Please be as cautious as possible during this process because the
internal circuitry may be damaged by excessive Electrostatic Discharge
(ESD).
Press and Push the SIM card holder with one finger toward right.
Lift the top holder and place the SIM card face down as shown.
11
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Close the top holder and push to the left to close the SIM card holder.
Non-Contact Slip
Remove the Non-Contact Slip inside the back case.
Close the case carefully and replace the main screw.
Congratulations! Now your S-911 is ready to go!
Note: Please ensure that your SIM card is activated, and GPRS service is available. Please contact your
GSM Network Service provider for assistance.
12
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Operating the S-911
Do not proceed any further unless you have completed the preceding steps.
Once you have inserted a valid SIM card, and fully charged the battery than
you are ready to operate the S-911 Personal Locator® Once the cover is
closed the 3 LEDs will blink sequentially to indicate that the unit is working
with the battery.
Powering up the S-911 Personal Locator™
1. To turn the unit on press the Power button
and hold for 2
seconds. The Status LED will turn on and the GPS and GSM LEDs will
also blink.
2. Press and hold the Power button
for 2 seconds and the Status
LED
will turn on and off and then the unit will shut down.
Notes:
1. The Status LED
will turn on and off each time a command is
processed. A command can be issued by pressing a button or executing a
tracking task. This is to acknowledge that the task has been processed. Try
not to over-press buttons when the Status LED is on. The S-911 personal
locator will ignore repeated actions such as pressing the same button
multiple times in a short period. It will attempt to respond only to a valid
action.
2. The GSM LED
will be red when there is no SIM card inside the S-911
Personal Locator. Place a valid SIM card inside the unit (see steps above) and
the GSM LED will blink to show that the unit has been registered with the
GSM network.
3. The GPS LED
will blink green once the unit is on. When the GPS LED
stops blinking and stays green the S-911 Personal Locator has achieved a
valid GPS location. The S-911 uses a highly sensitive GPS receiver with a 360
degree high gain GPS antenna. It’s unlike other commercial products in that
the S-911 can be facing any direction and still receive a valid GPS position.
In most situations the S-911 needs a direct line of site to open sky to have a
short cold start time. Once the unit gets a valid GPS position (GPS LED is
constantly green), the user no longer needs to maintain a line of sight to
13
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
open sky. The user may then go indoors, under a bridge, inside a vehicle, or
navigate through urban environments and the S-911 will continue to keep a
valid GPS position. Users must be aware that the S-911 is not yet a 100%
indoor GPS system. Real life applications may present situations where RF
noise, RF interference, and other conditions may affect the performance of
the GPS while indoors.
14
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Learning the Basics of the S-911 Personal
Locator
Feature Descriptions
The S-911 Personal Locator™ has the following features:
Report GPS Position in real-time by GSM or GPRS
•
Report GPS position by time interval automatically
•
Report GPS position by distance traveled automatically
•
Report GPS position by event (geo-fence or over-speed)
•
Report GPS position by request from the Control Center
•
Report GPS position by pressing
•
Report GPS position with Digital Voice by pressing
seconds
for 2
Data Logger for GPS Position (Waypoints)
•
Log GPS position by time interval automatically
•
Log GPS position by distance traveled automatically
•
Log GPS position by event (geo-fence or over-speed)
•
Log GPS position by request from the Control Centre
•
Download GPS Data Logger data remotely via GPRS or locally using
the USB port
2 Way Communication (Fixed Number Phone calls)
•
Initiate 2 way voice communication with the number stored in memory
location 1 by pressing
To hang up, press
Note: The programmed phone number stored in memory location 1
could be a father’s phone number for example.
15
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
•
Silent Call the programmed emergency phone number by pressing
for 2 seconds
Note: This feature provides a silent phone call to the authorities while
the user is in a critical situation and not able to talk. A typical scenario
may involve calling Emergency 911 or some other Monitoring Centre’s
phone number with a digital voice message in English or Spanish. The
message consists of the following:
This is an emergency call from the S-911 Personal Locator.
The current UTC time is: hh.mm.ss am or pm, mm/dd/yyyy
The current position is: Latitude xx.xxxx, Longitude xx.xxxx
The current speed is: xx.xx km/hr
To hang up, press
•
Initiate 2 way voice communication with the number stored in memory
location 3 by pressing
To hang up, press
Note: The programmed phone number stored in memory location 3
could be a Mother’s phone number for example.
Instant Geo-Fence Setting
•
By pressing
, the personal locator will create a virtual GeoFence with the default radius (in meters) and the centre point located
at the current GPS position. If the device moves out of this virtual
fence area, it will report to the control centre or a cell phone as a
warning event.
Switch From SMS to GPRS Mode
•
To Switch from SMS Mode to GPRS Mode, press and hold the Shift
button, then hold the power button for 2 seconds. You will notice the
status LED flash indicating the activity is being performed. The S-911
confirms when GPRS mode is active by flashing the antenna LED red
with a green background.
16
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Required Device Programming Procedures
The S-911 Personal Locator must be programmed using the provided
programming cable and a USB port from a PC or laptop.
In order to configure the S-911 Personal Locator, you must install the S911™ USB Drivers found on the S-911™ Software & Support CD.
•
Place Laipac’s S-911™ Software & Support CD into the CD drive and
wait for the autorun menu to appear.
•
Click on the icon labeled “USB Driver Installation”
•
Click on “Install” when the driver installation window appears
Configuring the S-911
Depending on which version of the S-911 Personal Locator firmware
you have you may use the HyperTerminal or the Laipac Configuration
Utility to configure your device. For version 1.31 and below please use
the HyperTerminal for configuration. If you have version 1.32 or
newer you may use the Laipac Configuration Utility.
Check COM-PORT Configuration
You need to determine which COM port the S-911 is emulating. To do
this, right click on My Computer, left click on properties, left click on
the Hardware tab (located at the top), than finally left click on
Device Manager.
Expand the “PORTS (COM & LPT)” tab within the Device Manager. Take
note of which COM PORT the S-911 is occupying
Example:
Once in Device Manager,
Using the HyperTerminal
•
Run Windows HyperTerminal
PC->Start->All Programs->Accessories->Hyper-terminal, Create a
new name for S-911 Setup and choose a COM port which matches the
Laipac S-911 USB Virtual COM port which was found above with the
following settings:
17
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Bits Per Second = 9600, Data Bits = 8, Parity = None, Stop Bit
=1,
Flow Control = None.
(Note: If Flow Control is set to Hardware it will cause
the Hyper-terminal to ignore any keyboard input.
Users will experience trouble when forgetting to set
Flow Control to None.)
•
•
Once the S-911™ is plugged in, hit the “Connect” button in
HyperTerminal
Turn On the S-911 by pressing
and holding for 1
second. The Status
LED
will now be ON. After 20-30
seconds the Status LED will turn off and the GPS LED will
either flash or stay on continuously depending on the
outdoor conditions.
You may now press
Mode.
•
•
•
•
to turn on GSM
Use a paper clip or similar to press the Reset button
through the Reset hole with a paper clip or similar
object.
This allows the device to go into
programming mode and the following information
will appear in the HyperTerminal window:
If the HyperTerminal connection has been properly
setup, than immediately after pushing the reset
Reset Hole
button, you should see “WAIT” appear in the
HyperTerminal Window. Roughly 10 seconds after
“WAIT” appears, you will be asked do you want to
adjust the settings. Press “Y” to confirm.
You will require all of the information below prior to programming the
device. Please ensure that you fully understand all of the parameters
and settings. If you are unsure, please contact tech@laipac.com for
further description.
NOTE: You will require specific carrier information from your GSM
Network Service Provider. Please contact them to aquire:
GPRS Dial Number
GPRS APN Parameter
GPRS APN User Name
GPRS APN Password
-----------------------------------------------------
18
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
•
Device ID
For identification purposes; Your LAIPAC™ representative has supplied
you with this number and should be used if the LAIPAC™ GPRS
Evaluation Server is being used. it can be up to 8 characters. For the
sake of this demonstration our example is “99999999”.
•
Device Password
For security purposes; it can be up to 8 characters. Please use the
password given to you by your LAIPAC™ representative when
programming your device.
e.g: “00000000”.
•
Default Operation Mode (GPRS or SMS)
You can set which mode you would like the modem to be in once
powered on. We recommend SMS as the default mode to ensure proper
communication and testing. For more information on switching the unit
into GPRS mode, please see the Feature Descriptions section above
•
SMS Base Station Phone Number
This is the destination number for SMS messages sent form the S911™. Please ensure the number format is 11 digits. I.e.: 14165551212
•
Fixed Phone Number 1
This number will be dialed and a two-way voice call will be initiated
when pressed. Please ensure the number format is 11 digits. e.g.:
14165551212
•
Fixed Phone Number 2
This number will be dialed and a two-way voice call will be initiated
when pressed. Please ensure the number format is 11 digits. e.g.:
14165551212
•
Emergency Call Phone Number
This number will be dialed and a silent emergency voice call will be
made informing the receiving party of an emergency and the unit’s
position (Lat/Long) as well as the UTC time. Check with you local and
federal laws when considering 911 as a number. Please ensure the
number format is 11 digits. e.g.: 14165551212
•
SMS Position Report by Time Interval
The personal locator will report the real time GPS position to the Base
Station through GSM/SMS periodically every N seconds
•
Position Log by Time Interval
The personal locator will record the real time GPS position periodically
into internal flash memory every N seconds.
19
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
•
SMS Position Report by Distance Traveled
The personal locator will report the real time GPS position to the Base
Station through GSM/SMS periodically every N meters.
•
Position Log by Distance
The personal locator will record the real time GPS position periodically
into internal flash memory every N meters.
•
GPRS Dial Number
Typical is *99#. Please consult your GSM/GPRS Network Service
Operator for their particular setting.
•
GPRS APN Parameter
Please consult your GSM/GPRS Network Service Operator for their
particular setting.
•
GPRS APN User Name
Please consult your GSM/GPRS Network Service Operator for their
particular setting
•
GPRS APN Password
Please consult your GSM/GPRS Network Service Operator for their
particular setting
•
GPRS Server IP
Please consult your monitoring service provider or if you have purchased
the GPRS gateway server insert your own static IP address here.
•
GPRS Server Port Number
Please consult your monitoring service provider or have your own port
address here.
•
Instant Geo-Fence Radius
The radius in meters for Instant Geo-Fence feature
•
Over Speed Alert
The speed limit setting for over-speed feature (km/h).
•
S-911 device awake time from last operation
This is the amount of time the device will operate in awake mode after
an operation has been requested. Once the awake time expires after
the last operation, the device will return to sleep mode.
•
S-911 device sleep time from last activation
This is the amount of time the device will remain in sleep mode if
undisturbed. This is an important feature used for extending battery
life.
20
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
•
Local NMEA sentence BAUD rate
This allows customization of the NMEA output position message baud
rate from the USB port. Standard NMEA sentences are 4800bps and can
be used w/ popular mapping programs in conjunction with a laptop.
The following pictures show more detail about the programming
steps.
Press ‘Y’ to continue programming, press ‘N’ to exit.
21
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Press “99999999” or your specific device ID and Enter.
Input “00000000” for the Password and Enter.
22
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Input the SMS Base Station Number including area code.
Input phone numbers to be stored in memory slots 1 and 3 with complete
area code. The emergency phone number may be entered next.
23
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
The next picture shows some typical parameters.
24
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
The configuration is now complete and the settings have been saved into
the internal flash memory.
When using Laipac’s GPRS server, the GPRS server IP = 64.119.108.239
and the Port number = 80.
25
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Frequently Asked Questions
Q: Why is the Hyper-terminal not connecting to the S-911 Device?
A:
1. Did you install the S-911 USB driver? If not, you need to click the USB
Installation button on the LAIPAC™ Software CD
2. When you plug the S-911 into a PC, does the PC recognize the S-911
USB device?
If not, the USB hardware or USB cable has a problem. Please check
them.
3. If the device is recognized, can you check which virtual com port is
assigned to the S-911 device? You can check it by going to: PC>Start->Control Panel->System->Hardware->Device Manager->
If you check the Universal Serial Bus controllers, you will find: Laipac
S-911 USB Composite Device
If you check Ports (COM & LPT), you will find: Laipac S-911 USB to
UART Bridge Controller (COMX), X could be 4, 5, 6,7…
4. Make sure that Windows assigned a virtual com port for the S-911,
then open Hyper-terminal and configure the S-911 device to use the
corresponding com port to connect to the S-911 device. Failure to do
so will prevent communication setup.
Tips: When you unplug the S-911 from the PC and plug it in again you
will find there is no output on the Hyper-terminal. In this case, please
press the disconnect button on the Hyper-terminal tools bar and press the
connect button. The text output should appear again.
Q: I can see the output data from the S-911 on Hyperterminal, but when I type on the keyboard on the PC, the
S-911 does not respond.
A: First, please check if you are using a correct DB9 cable, the right serial
cable should be a strait-through cable not a crossover cable.
Second, please check Hyper-terminal’s configuration: menu File>Properties->Configure->Flow Control, it should be set to NONE. If
you set it to Hardware this will cause the S-911 not to respond.
Q: I cannot switch the S-911 device to GPRS mode.
A:
1 Please check that your SIM card’s GPRS service is activated
2 Ensure the GSM Red LED is flashing which indicates the GSM modem
is on the GSM network
3 Check the GPRS parameters like GPRS dial number, APN, APN user
name, APN password which should all be provided by you GSM
service provider (carrier)
26
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
4. Make sure the GPRS server’s IP and the port number you input to
the S-911 is correct. If you are using Laipac’s GPRS server the IP =
64.119.108.239 and the port number= 80
Q: I cannot switch the S-911 device from GPRS mode to SMS
mode.
A: Press Shift + SOS button, then you can switch back to SMS mode
from GPRS mode. The GPRS Status LED will turn off when the mode
switch operation has completed.
Q: My S-911 client software connects to Laipac’s GPRS server, the
maps opened, but the S-911 device is not shown on the map.
A:
1. Check the GPRS Status LED, if it is not ON, then the S-911 is
working in SMS mode or has failed to connect in GPRS mode. Only
when the S-911 device is working in GPRS mode can the S-911 be
shown on the map. Check the GPRS parameters like APN, APN
Username, APN Password, GPRS Server IP and Port number etc.
2. Check the Device ID. The Device ID programmed into the S-911
device should match what is in the S-911 client software database. If
they do not match, the S-911 device won’t be shown on the map. To
change the S-911’s Device ID, you should use the USB cable to
connect the S-911 to the Hyper-terminal. To change the Device ID
inside the S-911 client software, go to C:\Program
Files\Laipac\Laipac S-911\S-911.mdb, open the S-911.mdb file, then
open table Units, change the Device ID then exit.
3. Don’t forget to use the mouse to highlight the S-911 device that
you want to track, forgetting doing this will cause the client software
not show the device on the map even though the report message has
arrive at the client software from the device.
27
Laipac™ S-911 Personal Locator™ – User’s Manual & Reference Guide
Q: How long should the battery of the S-911 device last after a full
charge?
A: The operation time of the battery depends on the how you configure
the S-911 device Sleep/Awake mode:
Awake time
=10min
Awake
time=20min
Awake
time=30min
28hrs
17.5hrs
14hrs
49hrs
28hrs
21hrs
133hrs
70hrs
49hrs
511hrs
259hrs
175hrs
1015hrs
511hrs
343hrs
Non Sleep
Sleep time
=0.5hr
Sleep time
=1hr
Sleep time
=3hr
Sleep time
=12hr
Sleep time
=24hr
Awake
time=Always
7hours
Q: Why can’t I open the S-911.mdb file?
A: You must have Microsoft Access installed on you computer in order to
open the S-911.mdb file.
28
Federal Communications Commission (FCC) Statement
15.21
You are cautioned that changes or modifications not expressly approved by the part responsible for
compliance could void the user’s authority to operate the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause undesired
operation of the device.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF exposure
compliance. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

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