Lee Technology Korea LT2001UG PLAYCALL PAGER User Manual LT2001UG user s manaul
Lee Technology Korea Co., Ltd. PLAYCALL PAGER LT2001UG user s manaul
USERS MANUAL
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| Document ID | 430128 |
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| Document Description | USERS MANUAL |
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| Document Type | User Manual |
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| Date Submitted | 2004-06-10 00:00:00 |
| Date Available | 2004-06-10 00:00:00 |
| Creation Date | 2004-06-09 18:29:02 |
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| Document Lastmod | 2004-06-10 11:30:17 |
| Document Title | LT2001UG user's manaul.pdf |
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5.
“Playcall paging system Operating Instructions”
s{TYWWX|nG
www.leetek.org
leetek2001@yahoo.co.kr
Lee Technology Korea.Co.,Ltd(LEETEK)
#499-2 sang3dong,wonmigu,puchoncity
kyunggi-do, Korea
T:82-32-324-9838
F:82-32-324-9840
Playcall User’s manual
Thank you for purchasing the“ LTK-1100 transmitter & Game paging system”.
We are confident our cutting edge products and first rate service will satisfy your needs for years
to come. Please read this these instructions carefully before setting up your Guest Paging system!
EQUIPMENT SETUP
Keypad Sending Unit:
Unwrap all sending unit components. Lock the antenna into the hole in the upper right hand
Corner of the sending unit. Plug the power supply with the large tip into a standard 110 outlet
and plug it into the back of the sending unit. We recommend some type of surge suppressor on
the power supply for protection. Power surges are not covered under system warranty!
Coaster Steup:
Locate the black charging base in a sturdy, out of the way location. Connect the charger bases
together using the included jumper wires. Use the power- suppy with the small tip and plug it
into a standard 100 outlet and into either open plug on the charger base. Be sure to plug the
jumpers & power supply jacks in all the way.
Stack the coasters on the black charging base. The coaster number will always face front and
the red charge indicator light will be on the left.
We recommend that you do not stack coasters more than 15 high.
You should see a red light appear on each coaster. This light indicates proper charging is
taking place. During waiting, can be play the game (block game etc...)
Coaster Numbers:
On the front of each coaster is your coaster number
*Smps adaptor (Transmitter Use: DC 9V 2.5A) , (Charger Base: DC12V
2.5A)
System Programming(Transmitter Version 1.03):
To enter programming mode, press the “SETUP” button and enter the password “1379” followed by
“enter”. If the password is accepted, the display will show “use * to scroll to menu options”.
(Use the “ / Menu” key to scroll through the different menu options or press “CANCEL” to exit the
system programming menu.)
1. Set the Current Time
x At the “Set Current Time” menu, set the hour then press “ENTER” key.
x Set the minutes and press “ENTER” key.
x Use the “# /Select” key to select AM or PM.
x After the correct time is set, press the “ENTER” or “ / Menu” key to return to the main
menu or press the “CANCEL” key 2 times to exit the system programming menu.
2. Set the Sleep Shutdown Time (Factory Default : ON – 1 AM)
This system has an “ALL SLEEP” function that turns off all battery pagers (for example,
manager pagers)at once automatically.
To turn this feature off:
x Press “#/Select” key to turn the sleep shutdown “OFF”
x Press enter to go back to the main menu.
To change the shutdown time:
x Press “#/Select” key to turn the sleep shutdown “OFF”
x Set the hour then press “ENTER” key.
x Set the minutes and press “ENTER” key.
x Use the “# /Select” key to select AM or PM.
x After the correct time is set, press the “ENTER” or “ / Menu” key to return to the main
menu or press the “CANCEL” key 2 times to exit the system programming menu.
3. Range Test
(Factory Default : OFF)
With this feature you can determine what distance your transmitter will cover.
x Remove a couple of coasters from the charging stack.
x At the range test menu, press “#/Select” key to turn range test “ON”.
x Press “ENTER” to start the range test. As soon as range test is activated you’ll notice
the coasters flash once every 10 seconds (if you use pagers they will vibrate). Walk
around your property. When you reach the point where the coasters do not flash
consistently, this is your maximum range. If you would like to increase or decrease your
power level, exit range test and call 800-919-9903. We can walk you through changing
the power level of your transmitter.
x Press the “CANCEL” key to stop the range test. Press the “CANCEL” key again to
exit the system programming menu.
NOTE : The transmitter has an auto shut off feature that will stop the range test after 15 minutes.
4. Set Pager Alert
(Factory Default: Flash & Vibe)
With this feature you have the option of changing the way your coasters alert the guest.
Be sure that all coasters are returned before performing this procedure.
To change the alert mode of your coasters follow these instructions:
x Remove all the coasters from the charging unit or unplug the power supply that is
connected to the charging bases.
x
At the “Set Pager Alert ” menu, press the “#/Select” key to scroll through the different
alert options.
After making a selection, press the “enter” key 3 times. After sending the code, the
coasters will now respond with your new selection.
Press “CANCEL” key to exit the system programming menu
Return all the coasters to the charging base or plug the power supply. The coasters are
ready to receive the page with the new alert.
(Factory Default: OFF)
5. Setting the Duty Alert
This feature enables your transmitter to send a page, at a preset time, to a certain pager to
remind them of a duty required of them. For example, a busser can receive a page every 60
minutes to remind him to check the restrooms.
You can assign up to 3 different pagers to be duty alert pagers.
PROGRAMMING THE DUTY PAGER
x At the “Duty Alert” menu, press “#/Select” key to turn the duty cycle “ON” and press the
“ENTER” key.
x Enter the duty pager number and press “ENTER” key.
x Enter the cycle time (in minutes) and press the “ENTER” key.
x Enter the numeric message.
**If you are using a numeric pager as a duty pager, the numeric message will appear on
the pager display. With this feature you make up your own numeric codes telling the
patron what each code means. (Example: “201” message may mean clean kitchen;
“123” message may mean check bar food etc.)
**If you are using a vibration only pager, you have the option of sending a distinctive
vibration to a pager by sending different messages.
Message 11:
Message 33:
Message 55:
Message 911:
2 ea. 2 second vibrations Message 22:
4 ea. 2 second vibrations Message 44:
2 ea. 1.5 second vibrations Message 66:
6 ea 1 second vibrations
3 ea. 3 second vibrations
1 ea. 2 second vibration
3 ea. 1 second vibrations
After setting the duty alert function, press “enter”. Display will show “Duty _ _ saved”.
Press “CANCEL” to exit or press “ENTER” to continue entering the next duty pager
information.
6. Setting the “Out of Range” (for coasters only)
(Factory Default: OFF)
With this feature, the coasters will play a melody when taken out of range of the transmitter
to inform the guest that they are out of range and will miss their page. The melody will only
stop, when they return back within range.
Be sure that all coasters are returned before turning out of range on or off.
TURNING THE OUT OF RANGE ON
x Remove all the coasters from the charging unit or unplug the power supply that is
connected to the charging base
x At the “Out of Range” menu, press the “#/Select” key to turn the out of range ON.
x Press the “ENTER” key 3 times. After sending the signal, all the coasters will light up
once to tell you that they received the new code.
x Press “CANCEL” key to exit the system programming menu.
To test the coasters with out of range on, unplug the power supply, that is connected to
the transmitter. After 45 – 60 seconds, all the coasters will play a melody since they are
not receiving a signal from the transmitter. Plug in the power supply back into the
transmitter. After a few seconds, all coasters will stop playing the melody. Return all the
coasters to the charging base or plug the power supply. The coasters are ready to
receive the page with the out of range feature turned on.
TURNING THE OUT OF RANGE OFF
x Remove all the coasters from the charging unit or unplug the power supply that is
connected to the charging base
x At the “Out of Range” menu, press “#/Select” key to turn the out of range OFF.
x Press “ENTER” key 3 times. After sending the signal, all the coasters will light up once
to tell you that they received the new code.
x Press “CANCEL” key to exit the system programming menu.
To test the coasters with out of range off, unplug the power supply, that is connected to the
transmitter. After 30 - 45 seconds, all the coasters should not play the melody since the out
of range were turned off. If all or some of the coasters are playing the melody, repeat the
procedure above. If none of the coasters are playing the melody, return all the coasters to
the charging base or plug the power supply. Plug the power supply of the transmitter. The
coasters are ready to receive the page with the out of range feature turned off.
( LT2001UG Playcall user’s manual )
Handing out the Coasters:
Give the guest a coaster. Note their name and Coaster number on the sign out sheet(Included).
Tell the guest the coaster will signal when their table(or Food) is ready. The default page for this
system is for the coaster to flash and vibrate for 3 minutes. After the coaster is finished
vibrating it automatically goes back into standby mode waiting for the next page. You can hand
the coasters out right from the charging stack (They will “demo” Page each time they are
removed from the stack) or you can simply store them in a basket and hand them out. A fully
Charged coaster will function without being recharged for 8 – 12 hours.
Paging the Guest:
When the guest’s table( or food) is ready simply press the coaster number on the transmitter
Keypad followed by the “send” key. For example. Press “11, ” and coaster # 11 will signal.
Out of range Feature
With this feature, the coaster will play a melody to inform your customer that they are out of
range and will miss their page. The melody will only stop if they are within range. Default from
the factory is Out of Range Offٻ
Code
Out of Range On
“9494”
Out of Range Off
“9393” (Game Operation OFF)
To turn the Out of range feature an follow these procedures:
Remove all the coasters from the charging base or simply unplug the power supply that is
connected to the charging unit. Press “911-enter- 9494-send”. All the coasters will light up to
tell you that they have received the new code. To test the coasters, unplug the power supply
that is connected to the LEETEK transmitter. After 30 seconds, all the coasters will play a
melody since they are not receiving a signal from the transmitter. Return all the coasters to the
charging base or plug in the power supply. The coasters are ready to receive a page with the
out of range feature turned on.
Follow the same procedure to turn the out of range feature off, but use the code “9393”
To Change the page type on a Playcallpager
With this feature you have the option of changing the way your coasters alert the guest.
Code
Vibrate Only
“9292”
Flash & Beep
“9595” Note.:the beep alert will only sound for the first 10second of the 3 minute alert.
Flash & Vibrate
“9696”
Flash only
“9797”
Beep, Flash & Vibrate “9898”
To change the page mode of your pagers follow these instructions:
Remove all the coasters from the charging unit or unplug the power supply that is connected
to the charging base. press “911-enter”. For the message, enter the code (see above) that
corresponds to the alert that you want. For example, if you want the coasters to Flash Only,
Press “911- enter – 9797-send”. After sending the code, the lights on all the coasters will flash.
Return all the coasters to the charging base or plug in the power supply. The coasters are ready
to receive the page with the new alert.
Auto-Locate Feature
This feature causes ALL coasters (that are not on the charging stack) to signal at once.
This feature is useful when you are closed and would like to locate any misplaced coasters
around your restaurant. To locate ALL coasters, press “1249 – send”. Any coaster not on the
charging stack will signal (Flash & Beep). Search your restaurant for missing coasters.
Remember to check the parking lot and look in the bushes! After finding all the missing
coasters, put all the coasters on the charging rack to stop the “auto locate” alert. Never press
1249 send while coasters are with the guest – All coasters will alert at once!!!
*Game Type(Block game)
When you wait for order, can play the game.
1. On/Reset key: Power On or Reset
2. Start key: game start
3. Mute key: sound On/Off
4. select key:Press for direction-Change( left, right, up, down)
5. A key/B key: tetris game- when Block change
Car racing game-when a gun fire.
Dragonball.game-when go up
6. Game mode
Game1,2: Car racing , game3,4;Tetris, game5;Galaga, game6;Block game
Game7,8: The Flog hops, game9: Ping-pong game
Playcall Pager Sign Out Sheet
Returned ()
Coaster
Name
Time
*Getting a phone number encourages the guest to return the coaster!
*Phone #
Playcall Paging System Operation
1. When a guest arrives, remove a coaster from the stack. It will alert for 10 seconds while you show them and explain
what they will be looking for when they are paged. Write the coaster number next to the person's name on the wait list.
2. When their table becomes available, simply enter their coaster number into the transmitter and press "send".
Example of Host/Guest Greeting
Host: Good evening Sir. Welcome to ______________. How many are in your party tonight?
Guest: Hello, there will be 4 of us.
Host: Your name please.
Guest: Smith
Host: Thank you Mr. Smith, do you have a smoking preference?
Guest: Yes, non-smoking.
Host: OK Sir, that’s the Smith party of 4 for a non-smoking table, correct?
Guest: Yes
Host: We currently have a 30 minute wait for a table. Here, please take one of our Coasters. (Remove a coaster from
the stack… it signals… hand it to the guest.)
Host: Keep this coaster with you. It will flash / vibrate just like this when your table is ready. When it goes off, come back
to the host stand and we will seat you. You may go to the bar if you’d like and use the coaster for your drink or you can sit
out front on one of our benches. The coaster has a built in alarm that will “sing” if you have gone out of range and cannot
be paged. If it starts to sing, simply walk back towards the restaurant and it will stop singing when you get back into range.
Guest: WOW! This is great. What a neat idea! You guys really know how to take care of your guests.
Host: Thank you Mr. Smith, we’ll see you in about 30 minutes.
PlayCall Troubleshooting
Charge light will not come on
a. Make sure there is power to the outlet
b. Try changing the position of the coasters on the stack. Make sure they are seated properly with the numbers
facing front.
c. Using a damp rag, clean metal contacts on coaster that will not light
d. Check all connections on charger bases. If only one stack of coasters will not light on the charger,
There is probably a bad connection. Move wires and be sure they are all plugged into back of black coaster
charger.
If you try all this and the coaster charging light will not come on you most likely have a blown power supply.
Transmitter will not display anything
a.
Make sure there is power to the outlet
b.
Check all connections.
If you try all this and the transmitter still wont power up your power supply may be bad. If display is still blank, call NTN.
No range on coaster pagers
a.
Be sure transmitter is not near any large metal objects, fire walls, etc.
b.
Be sure antenna is connected properly and not broken.
Coasters are not paging or paging in a manner you did not program
Review Coaster modes and enter the code for the mode you would like.
Coasters are not answering the page or acting strange
Make sure the Coaster has a full charge.
It probably has changed.
Before you call, try some of the following suggestions…
*Remember that the capability of your system will be affected by: Foil backed wallboard, Metal mesh,
wire reinforced glass, metal sheeting, large mirrors, suspended ceilings, lift shafts etc. These can all
reflect and thereby reduce the signaling capability of the transmitter. A little forethought prior to
installation, coupled with a few tests, can normally avoid most of these problems.
FCC ID:QBTLT2001UG / Brand name:Playcall pager / Model No:LT2001UG
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS :
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND
(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,
INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
1. Read through the instruction manual. Answers to most questions can be found there. A trouble
shooting section further assists you in diagnosing the problem.
2. statement required by 15.21 :
The users manual or instruction manual for an intentional or unintentional radiator shall caution the
user that changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Warning: Changes or modifications made to this equipment not expressly approved by COMPANY may
void the FCC authorization to operate this equipment.
3. CAUTION : Never use any cleaner other than alcohol for the maintenance of this equipment. Organic
solvent such as benzene, toluene or acetone may spoil the plastic parts of this equipment.
4.RF Radiation Exposure
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment must be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body.
5.Do not subject this equipment to:
1)Mechanical shock 2)Excessive humidity or moisture 3)Extremes of temperature
4)Corrosive
liquids
6.Warning ! No user serviceable parts
Alteration or modification to any part of this equipment,without the prior written consent of the
manufacturer,
Will invalidate all manufacturer approvals and warranty. No adjustments can be undertaken except by
qualified
And licensed persons as defined by the FCC Rules and Regulations. Operation of altered equipment can
result
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WARRANTY
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I need to send some Coasters / Pagers in for repair - What do
I do?
Within warranty period / Covered by our Coaster-Care Program:
Ship malfunctioning components to the following address:
#499-2, Sang3dong, Wonmigu, Puchoncity, kyunggido, Korea
1.
Pack the components securely
2.
Enclose a note with a brief description of the problem
3.
Include a business card
4.
5.
Ship the equipment in a traceable manner for your protection. (ie UPS Ground
Track).
Insure the shipment for replacement value.
There are no charges for repaired equipment within the warranty period, or if covered by
Coaster-Care, other than your shipping costs. We will pay shipping (*ground) one way
back to you. *Overnight or 2 day Shipping is available at an additional charge.
Out of warranty items will be repaired and sent back C.O.D.
Playcall Paging Hints and Tips
Only give out pagers to guests waiting less than 1 hour.
If the wait is longer than this, request that the guest check back at the host stand in 30 to 45 minutes and give them a pager
at that point. Our studies have shown the “ditch rate” is higher the longer the wait time quoted and a guest will decide not to
wait within the first ten minutes of being quoted. This will also give the host the opportunity to reconfirm the amount of time
the guest can expect to wait.
Make sure Out of Range is turned on.
Should the guest travel outside the range of the host sending unit the system will alert them to come back closer to the
restaurant or they will miss their page. This will also remind the guest to return the pager should the
host forget to get it back.
Use locate mode at the end of each shift to make sure all pagers are back on the
charger.
This will guarantee that all pagers are returned to the charger at the end of each shift and acts as a check out
procedure for the hostess. Guests will leave pagers in the bushes out front, in the parking lot or in waiting areas.
Locate mode assists you in finding those misplaced pagers.
Training is the key to success with a paging system.
Orientating your entire staff and training your host staff on the use of the paging system is key to the success of the system.
As a part of the general host training program, time must be set aside to teach new hires about the use and care of the
paging system. Be certain staff members understand the importance of asking for the coaster back when the guest is
seated.
Benefits of a VISUAL paging system
Bartenders see the pager or coaster flash and know to quickly close the tab of a waiting guest to help speed table turns.
Host staff can page a guest, see them coming (with flashing pager / coaster in hand) and greet them by name or meet them
halfway.
Pagers / coasters are not lost or forgotten in the pockets of your guests.
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