Lenovo 0A74333 M81 Sff Ug En User Manual (English) Guide Desktop (Think Centre) Type 4169

2011-08-15

User Manual: Lenovo 0A74333 M81 Sff Ug En (English) User Guide M81 Desktop (ThinkCentre) - Type 4169 4169

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ThinkCentre
UserGuide
MachineTypes:0267,0385,1981,4167,5025,5032,5049,5070,
and7518
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage115.
FourthEdition(June2012)
©CopyrightLenovo2011,2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Importantsafetyinformation......v
Serviceandupgrades.............v
Staticelectricityprevention...........v
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices.......vi
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Modemsafetyinformation..........viii
Lasercompliancestatement..........ix
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoverview......1
Features..................1
Specications................4
Softwareoverview..............5
SoftwareprovidedbyLenovo........5
AdobeReader..............7
Antivirussoftware.............7
Locations..................7
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........8
Locatingconnectorsontherearofyour
computer................8
Locatingcomponents..........11
Locatingpartsonthesystemboard....12
Locatinginternaldrives.........13
Machinetypeandmodellabel.......13
Chapter2.Usingyourcomputer...15
Frequentlyaskedquestions.........15
Usingthekeyboard.............15
UsingWindowsshortcutkeys.......15
Usingangerprintreader........16
Usingthewheelmouse...........16
Adjustingaudio..............16
Aboutyourcomputeraudio........16
Settingthevolumefromthedesktop....17
SettingthevolumefromControlPanel...17
UsingCDsandDVDs............17
HandlingandstoringCDandDVDmedia..18
PlayingaCDorDVD..........18
RecordingaCDorDVD.........18
Chapter3.Youandyourcomputer..21
Accessibilityandcomfort..........21
Arrangingyourworkspace........21
Comfort...............21
Glareandlighting............22
Aircirculation.............22
Electricaloutletsandcablelengths.....22
RegisteryourcomputerwithLenovo......23
Movingyourcomputertoanothercountryor
region..................23
Voltage-selectionswitch.........23
Replacementpowercords........23
Chapter4.Security..........25
Securityfeatures..............25
Attachinganintegratedcablelock.......26
Usingpasswords..............26
BIOSpasswords............26
Windowspasswords..........27
SettinguptheintegratedSecurityChip.....27
SettingtheSecurityChip.........27
Usingandunderstandingrewalls.......28
Protectingdataagainstviruses........28
Chapter5.Installingorreplacing
hardware...............29
Handlingstatic-sensitivedevices.......29
Installingorreplacinghardware........29
Installingexternaloptions........29
Openingthecomputercover.......30
Removingandreinstallingthefrontbezel..30
Accessingthesystemboardcomponentsand
drives................32
Installingorreplacingamemorymodule...33
InstallingorreplacingaPCIcard......34
Installingorreplacingthecardreader....36
Replacingthebattery..........41
Installingthesolidstatedrive.......42
Replacingtheharddiskdrive.......44
Replacingtheopticaldrive........46
Replacingtheheatsinkandfanassembly..49
Replacingthepowersupplyassembly...52
Replacingthemicroprocessor.......57
Replacingtheinternalspeaker.......60
ReplacingthefrontaudioandUSB
assembly...............65
Replacingthekeyboardormouse.....67
Completingthepartsreplacement.....67
©CopyrightLenovo2011,2012i
Chapter6.Recoveryinformation...69
Creatingandusingrecoverymedia......69
Creatingrecoverymedia.........69
Usingrecoverymedia..........70
Performingbackupandrecoveryoperations...70
Performingabackupoperation......70
Performingarecoveryoperation......71
UsingtheRescueandRecoveryworkspace...71
Creatingandusingarescuemedium......72
Creatingarescuemedium........72
Usingarescuemedium.........73
Reinstallingpreinstalledapplicationsanddevice
drivers..................73
Reinstallingsoftwareprograms........74
Reinstallingdevicedrivers..........75
Solvingrecoveryproblems..........75
Chapter7.UsingtheSetupUtility
program................77
StartingtheSetupUtilityprogram.......77
Viewingandchangingsettings........77
Usingpasswords..............77
Passwordconsiderations.........78
Power-OnPassword..........78
AdministratorPassword.........78
HardDiskPassword...........78
Setting,changing,anddeletingapassword.78
Erasinglostorforgottenpasswords(clearing
CMOS)................79
Enablingordisablingadevice........79
Selectingastartupdevice..........80
Selectingatemporarystartupdevice....80
Selectingorchangingthestartupdevice
sequence...............80
EnablingErPcompliancemode........80
Smartperformancechoices.........81
ExitingfromtheSetupUtilityprogram.....81
Chapter8.Updatingsystem
programs...............83
Usingsystemprograms...........83
Updating(ashing)theBIOSfromadisc....83
Updating(ashing)theBIOSfromyouroperating
system..................84
RecoveringfromaPOST/BIOSupdatefailure..84
Chapter9.Preventingproblems...85
Keepingyourcomputercurrent........85
Gettingthelatestdevicedriversforyour
computer...............85
Updatingyouroperatingsystem......85
UsingSystemUpdate..........86
Cleaningandmaintenance..........86
Basics................86
Cleaningyourcomputer.........87
Goodmaintenancepractices.......88
Movingyourcomputer...........88
Chapter10.Troubleshootingand
diagnostics..............91
Basictroubleshooting............91
Troubleshootingprocedure..........92
Troubleshooting..............92
Audioproblems............93
CDproblems.............94
DVDproblems.............95
Intermittentproblems..........97
Keyboard,mouse,orpointingdevice
problems...............97
Monitorproblems............99
Networkingproblems..........100
Optionproblems............103
Performanceandlockupproblems.....104
Printerproblems............106
Serialportproblems...........107
Softwareproblems...........107
USBproblems.............108
Diagnosticprograms............108
LenovoSolutionCenter.........109
LenovoThinkVantageToolbox.......109
PC-DoctorforDOS...........109
Chapter11.Gettinginformation,help,
andservice.............111
Informationresources............111
LenovoThinkVantageTools........111
ThinkVantageProductivityCenter.....111
LenovoWelcome............111
HelpandSupport............111
SafetyandWarranty...........112
LenovoWebsite............112
LenovoSupportWebsite.........112
Helpandservice..............112
Usingthedocumentationanddiagnostic
programs...............112
Callingforservice............113
Usingotherservices..........113
Purchasingadditionalservices......114
AppendixA.Notices.........115
Trademarks................116
iiThinkCentreUserGuide
AppendixB.Regulatory
information.............117
Exportclassicationnotice..........117
Televisionoutputnotice...........117
Electronicemissionsnotices.........117
FederalCommunicationsCommission
DeclarationofConformity........117
Additionalregulatoryinformation.......119
AppendixC.WEEEandrecycling
information.............121
ImportantWEEEInformation.........121
Recyclinginformation............121
RecyclinginformationforBrazil........122
BatteryrecyclinginformationforTaiwan.....122
BatteryrecyclinginformationfortheEuropean
Union..................123
AppendixD.RestrictionofHazardous
SubstancesDirective(RoHS)....125
ChinaRoHS................125
TurkishRoHS...............125
UkraineRoHS...............125
IndiaRoHS................126
Index.................127
©CopyrightLenovo2011,2012iii
ivThinkCentreUserGuide
Importantsafetyinformation
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheThinkCentreSafety
andWarrantyGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafety
informationreducestheriskofpersonalinjuryanddamagetoyourproduct.
IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable
DocumentFormat(PDF)versionfromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.The
LenovoSupportWebsitealsoprovidestheThinkCentreSafetyandWarrantyGuideandthisThinkCentre
UserGuideinadditionallanguages.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage29.Ifyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepngersandotherbodypartsaway.
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer
coolbeforeopeningthecover.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
©CopyrightLenovo2011,2012v
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
viThinkCentreUserGuide
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect
externaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
©CopyrightLenovo2011,2012vii
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafcareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Modemsafetyinformation
CAUTION:
Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication
linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation
(CSA).
Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic
safetyprecautions,suchas:
•Neverinstalltelephonewiringduringalightningstorm.
•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.
•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterface.
•Usecautionwheninstallingormodifyingtelephonelines.
•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote
riskofelectricshockfromlightning.
•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.
viiiThinkCentreUserGuide
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2011,2012ix
xThinkCentreUserGuide
Chapter1.Productoverview
Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided
byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.
Features
Thissectionprovidesinformationaboutthecomputerfeatures.Thefollowinginformationcoversavarietyof
models.Forinformationaboutyourspecicmodel,usetheSetupUtilityprogram.SeeChapter7“Using
theSetupUtilityprogram”onpage77.
Microprocessor
Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):
•Intel®Core™i3microprocessor
•IntelCorei5microprocessor
•IntelCorei7microprocessor
•IntelCeleron®microprocessor
•IntelPentium®microprocessor
Memory
Yourcomputersupportsuptofourdoubledatarate3unbuffereddualinlinememorymodules(DDR3
UDIMMs).
Internaldrives
•Opticaldrive:DVD-ROMorDVD-R(optional)
•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive
•SATAsolidstatedrive
Note:YourcomputersupportsSATA2.0andSATA3.0devices.Formoreinformation,see“Locating
partsonthesystemboard”onpage12.
Videosubsystem
•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector
•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora
discretegraphicscard
Audiosubsystem
•Integratedhigh-denition(HD)audio
•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel
•Microphoneconnectorandheadphoneconnectoronthefrontpanel
•Internalspeaker(availableonsomemodels)
Connectivity
•100/1000MbpsintegratedEthernetcontroller
©CopyrightLenovo2011,20121
•PCIFaxmodem(somemodels)
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,
powersources,andmaintenancehistory.
•IntelStandardManageability
IntelStandardManageabilityishardwareandrmwaretechnologythatbuildscertainfunctionality
intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,
update,upgrade,andrepair.
•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSATARAID5arraysandSATA
RAID10arraysonspecicIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE)
ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface
independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.
•SmartPerformanceChoice
TheSmartPerformanceChoicefunctionenablesyourcomputertorunwithbetteracousticperformance
orbetterthermalperformance.See“Smartperformancechoices”onpage81.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror
applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother
computeronthesamelocalareanetwork.
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.
2ThinkCentreUserGuide
Input/Output(I/O)features
•9-pinserialport(onestandardandoneoptional)
•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)
•OneEthernetconnector
•OneDisplayPortconnector
•OneVGAmonitorconnector
•OnePersonalSystem/2(PS/2)keyboardconnector(optional)
•OnePS/2mouseconnector(optional)
•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and
microphoneconnector)
•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)
Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on
page8and“Locatingconnectorsontherearofyourcomputer”onpage8.
Expansion
•Oneharddiskdrivebay
•Oneopticaldrivebay
•TwoPCIcardslots
•OnePCIExpressx1cardslot
•OnePCIExpressx16graphicscardslot
Powersupply
Yourcomputercomeswith240-wattautomaticvoltage-sensingpowersupply.
Securityfeatures
•ComputraceAgentsoftwareembeddedinrmware
•Coverpresenceswitch(alsocalledintrusionswitch)
•Abilitytoenableordisableadevice
•AbilitytoenableanddisableUSBconnectorsindividually
•Keyboardwithngerprintreader(shippedwithsomemodels)
•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized
useofyourcomputer
•Startupsequencecontrol
•Startupwithoutkeyboardormouse
•Supportforanintegratedcablelock(Kensingtonlock)
•TrustedPlatformModule(TPM)
Formoreinformation,seeChapter4“Security”onpage25.
Preinstalledsoftwareprograms
Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore
information,see“Softwareoverview”onpage5.
Preinstalledoperatingsystem
Chapter1.Productoverview3
Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:
•Microsoft®Windows®7
•MicrosoftWindowsVista®
Operatingsystem(s),certiedortestedforcompatibility1(variesbymodeltype)
•Linux®
•MicrosoftWindowsXPProfessionalSP3
Specications
Thissectionliststhephysicalspecicationsforyourcomputer.
Dimensions
Width:338mm(13.31inches)
Height:99.7mm(3.93inches)
Depth:385.4mm(15.17inches)
Weight
Maximumcongurationasshipped:7.5kg(16.53lb)
Environment
•Airtemperature:
Operating:10°Cto35°C(50°Fto95°F)
Storage:-40°Cto60°C(-40°Fto140°F)inoriginalshippingpackage
Storage:-10°Cto60°C(14°Fto140°F)withoutpackage
•Humidity:
Operating:20%to80%(non-condensing)
Storage:20%to90%(non-condensing)
•Altitude:
Operating:-50to10000ft(-15.2to3048m)
Storage:-50to35000ft(-15.2to10668m)
Electricalinput
•Inputvoltage:
–Lowrange:
Minimum:100Vac
Maximum:127Vac
Inputfrequencyrange:50to60Hz
–Highrange:
Minimum:200Vac
Maximum:240Vac
Inputfrequencyrange:50to60Hz
1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto
press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe
publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor
testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.
4ThinkCentreUserGuide
Softwareoverview
Thecomputercomeswithapreinstalledoperatingsystemandseveralsoftwareprogramsprovidedby
Lenovo.
SoftwareprovidedbyLenovo
ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe
costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight
varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.
LenovoThinkVantageTools
TheLenovoThinkVantage®Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy
accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.
Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerswiththeWindows7operating
systemfromLenovo.
ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage
Tools.
ThefollowingtableliststheprogramsthatyoucanaccessfromtheLenovoThinkVantageToolsprogram.To
accessaprogram,double-clickthecorrespondingicon.
Table1.ProgramiconnamesinLenovoThinkVantageTools
ProgramnameIconnameinLenovoThinkVantageTools
CreateRecoveryMediaFactoryRecoveryDisks
FingerprintSoftwareFingerprintReader
LenovoSolutionCenterorLenovoThinkVantageToolboxSystemHealthandDiagnostics
ThinkVantagePasswordManagerPasswordVault
ThinkVantagePowerManagerPowerControls
ThinkVantageRescueandRecovery®EnhancedBackupandRestore
ThinkVantageSystemUpdateUpdateandDrives
ThinkVantageProductivityCenter
TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationandtoolstohelpyouset
up,understand,maintain,andenhanceyourcomputer.
Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith
theWindowsVistaoperatingsystemfromLenovo.
Formoreinformation,see“ThinkVantageProductivityCenter”onpage111.
LenovoWelcome
TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou
throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.
FingerprintSoftware
Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand
associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult,
Chapter1.Productoverview5
ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint
readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis
option.
LenovoSolutionCenter
Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith
eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic
purposes.ForadditionalinformationabouttheLenovoThinkVantageToolboxprogram,see“Lenovo
ThinkVantageToolbox”onpage6.
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.See“LenovoSolutionCenter”onpage109for
detailedinformation.
LenovoThinkVantageT oolbox
Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith
eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic
purposes.ForadditionalinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolution
Center”onpage109.
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore
informationaboutyourcomputer.See“LenovoThinkVantageToolbox”onpage109fordetailedinformation.
ProductRecovery
TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory
defaultsettings.
ThinkVantageClientSecuritySolution
TheThinkVantageClientSecuritySolutionprogramisavailableonselectLenovocomputers.Ithelpsprotect
yourinformation,includingvitalsecurityinformationlikepasswords,encryptionkeys,andelectronic
credentials,whileguardingagainstunauthorizeduseraccesstodata.
Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerswiththeWindows
VistaoperatingsystemfromLenovo.
ThinkVantagePasswordManager
TheThinkVantagePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformation
forWindowsapplicationsandWebsites.
Notes:
•TheThinkVantagePasswordManagerprogramisonlyavailableoncomputerswiththeWindows7
operatingsystemfromLenovo.
•IfthePasswordVaulticonintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyou
needtoinstalltheThinkVantagePasswordManagerprogrammanuallybeforeenablingitsfeatures.To
installtheThinkVantagePasswordManagerprogram,dothefollowing:
1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickPasswordVault.
2.Followtheinstructionsonthescreen.
3.Whentheinstallationprocesscompletes,thePasswordVaulticonisactivated.
6ThinkCentreUserGuide
ThinkVantagePowerManager
TheThinkVantagePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagement
foryourThinkCentre®computer.ByusingtheThinkVantagePowerManagerprogram,youcanadjustyour
powersettingstoachievethebestbalancebetweensystemperformanceandpowersaving.
ThinkVantageRescueandRecovery
TheThinkVantageRescueandRecoveryprogramisaonebuttonrecoveryandrestoresolutionthatincludes
asetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.
Note:IftheEnhancedBackupandRestoreiconintheLenovoThinkVantageToolsprogramisdimmed,it
indicatesthatyouneedtoinstalltheThinkVantageRescueandRecoveryprogrammanuallybeforeenabling
itsfeatures.ToinstalltheThinkVantageRescueandRecoveryprogram,dothefollowing:
1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup
andRestore.
2.Followtheinstructionsonthescreen.
3.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.
ThinkVantageSystemUpdate
TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby
downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates,
andotherthirdpartyapplications).
AdobeReader
TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.
Antivirussoftware
Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo
providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30
days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.
Locations
Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,
partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.
Chapter1.Productoverview7
Locatingconnectors,controls,andindicatorsonthefrontofyour
computer
Figure1“Frontconnector,control,andindicatorlocations”onpage8showsthelocationsoftheconnectors,
controls,andindicatorsonthefrontofyourcomputer.
Figure1.Frontconnector,control,andindicatorlocations
1Opticaldriveeject/closebutton5USBconnector(USBport2)
2Powerswitch6Microphoneconnector
3Harddiskdriveactivityindicator7Headphoneconnector
4Powerindicator8USBconnector(USBport1)
Locatingconnectorsontherearofyourcomputer
Figure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyour
computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto
connectthecablesonyourcomputer.
8ThinkCentreUserGuide
Figure2.Rearconnectorlocations
1Powercordconnector10PCIExpressx1cardslot
2Serialport(Serialport1)11PCIcardslots
3VGAmonitorconnector12Optionalserialport(Serialport2)
4DisplayPortconnector13Cablelockslots(2)
5USBconnectors(USBports3to8)14Ethernetconnector
6Microphoneconnector15Integratedcablelock(Kingstonlock)slot
7Audioline-outconnector16Cover-releasebutton
8Audioline-inconnector17PS/2keyboardandmouseconnectors(optional)
9PCIExpressx16graphicscardslot
ConnectorDescription
Audioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe
computer.
Audioline-outconnectorUsedtosendaudiosignalsfromthecomputertoexternaldevices,suchas
poweredstereospeakers(speakerswithbuilt-inampliers),headphones,
multimediakeyboards,ortheaudioline-inconnectoronastereosystemorother
externalrecordingdevice.
DisplayPortconnectorUsedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
EthernetconnectorUsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5
Ethernetcable.
Chapter1.Productoverview9
ConnectorDescription
MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor
ifyouusespeech-recognitionsoftware.
SerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialport.
PS/2keyboardconnector
(optional)
UsedtoattachakeyboardthatusesaPS/2keyboardconnector.
PS/2mouseconnector(optional)Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2
mouseconnector.
USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,
aUSBmouse,aUSBscanneroraUSBprinter.IfyouhavemorethaneightUSB
devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional
USBdevices.
VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.
10ThinkCentreUserGuide
Locatingcomponents
Figure3“Componentlocations”onpage11showsthelocationsofthevariouscomponentsinyour
computer.Toopenthecomputercover,see“Openingthecomputercover”onpage30.
Figure3.Componentlocations
1Heatsinkandfanassembly7Systemfanassembly
2Powersupplyassembly8Internalspeaker(installedinsomemodels)
3Memorymodule9Coverpresenceswitch(Intrusionswitch)
4Opticaldrive10Harddiskdrive(orsolidstatedrive)
5FrontaudioandUSBassembly11PCIcard(installedinsomemodels)
6Frontbezel12Heatsinkfanduct
Chapter1.Productoverview11
Locatingpartsonthesystemboard
Figure4“Systemboardpartlocations”onpage12showsthelocationsofthepartsonthesystemboard.
Figure4.Systemboardpartlocations
14-pinpowerconnector15eSATAconnector
2Microprocessor16Powerfanconnector
3Microprocessorfanconnector17Frontpanelconnector(forconnectingLEDindicatorsand
powerswitch)
4Memoryslot1(DIMM1)18FrontUSBconnector1(forconnectingUSBports1and2
onthefrontbezel)
5Memoryslot2(DIMM2)19FrontUSBconnector2(forconnectingadditionalUSB
devices)
6Memoryslot3(DIMM3)20Serial(COM2)connector
7Memoryslot4(DIMM4)21Internalspeakerconnector
8Thermalsensorconnector22Frontaudioconnector
924-pinpowerconnector23PCIcardslots(2)
10Battery24PCIExpressx1cardslot
11ClearCMOS(ComplementaryMetalOxide
Semiconductor)/Recoveryjumper
25PCIExpressx16graphicscardslot
12Parallelconnector26Systemfanconnector
13SATAconnector1(SATA3.0connector)27Coverpresenceswitchconnector(Intrusionswitch
connector)
14SATAconnectors2and3(SATA2.0connectors)28PS/2keyboardandmouseconnector
12ThinkCentreUserGuide
Locatinginternaldrives
Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.
Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectioninChapter5“Installingorreplacinghardware”onpage29forinstructionsonhowto
installorreplaceinternaldrivesforyourcomputer.
Figure5“Drivebaylocations”onpage13showsthelocationsofthedrivebays.
Figure5.Drivebaylocations
1Bay1-Opticaldrivebay(withanopticaldriveinstalledinsomemodels)
2Bay2-Cardreaderdrivebay
3Bay3-SATAharddiskdrivebay(forinstallinga3.5-inchharddiskdriveora2.5-inchsolidstatedrive)
Machinetypeandmodellabel
Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Chapter1.Productoverview13
Thefollowingisasampleofthemachinetypeandmodellabel.
Figure6.Machinetypeandmodellabel
14ThinkCentreUserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationonusingsomeofthecomputercomponents.
Frequentlyaskedquestions
Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.
CanIgetmyuserguideinanotherlanguage?
TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:
http://www.lenovo.com/ThinkCentreUserGuides
Wherearemyrecoverydiscs?
Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery
discs,see“Creatingrecoverymedia”onpage69.
Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovoCustomer
SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter11“Getting
information,help,andservice”onpage111.BeforeusingtheProductRecoverydiscs,refertothe
documentationthatcomeswiththediscs.
Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Makesureyouhaveallofthe
discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted
tochangediscs.
WherecanIndhelpabouttheWindowsoperatingsystem?
TheWindowsHelpandSupportinformationsystemprovidesyoudetailedinformationaboutusingthe
Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand
Supportinformationsystem,clickStart➙HelpandSupport.
Usingthekeyboard
Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader
keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.
Thissectionprovidesinformationaboutthefollowingtopics:
•“UsingWindowsshortcutkeys”onpage15
•“Usingangerprintreader”onpage16
UsingWindowsshortcutkeys
Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour
MicrosoftWindowsoperatingsystem.
•ThetwoStartmenukeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeaturethe
Windowslogo.Whenyoupresseither,theWindowsStartmenuopens.ThestyleoftheWindowslogo
variesdependingonthekeyboardtype.
•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe
context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.
©CopyrightLenovo2011,201215
Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.Youcanclose
theStartmenuorthecontextmenubyclickingthemouseorpressingEsc.
Usingangerprintreader
Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe
ngerprintreader,see“FingerprintSoftware”onpage5.
ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,dooneofthe
following:
•OntheWindows7operatingsystem,clickStart➙AllPrograms➙LenovoThinkVantageTools➙
FingerprintReader.
•OntheWindowsVistaoperatingsystem,clickStart➙AllPrograms➙ThinkVantage➙ThinkVantage
FingerprintSoftware.
Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint
Softwarehelpsystem.
Usingthewheelmouse
Thewheelmousehasthefollowingcontrols:
1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.
2WheelUsethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou
rotatethewheelcontrolsthedirectionofthescrollingaction.
3SecondarymousebuttonUsethisbuttontodisplayamenufortheactiveprogram,icon,orobject.
Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior
throughthemousepropertiesfunctionintheWindowsControlPanel.
Adjustingaudio
Soundisanimportantpartofthecomputerexperience.Yourcomputerhasadigitalaudiocontrollerbuilt
intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI
cardslots.
Aboutyourcomputeraudio
Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board
audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe
audioadapter.
16ThinkCentreUserGuide
Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out
connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment
ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter
providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith
multimediaapplicationsandworkwithspeech-recognitionsoftware.
Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy
bettersoundwithmultimediaapplications.
Settingthevolumefromthedesktop
Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe
bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto
controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see
“Addingthevolumeicontothetaskbar”onpage17.
Addingthevolumeicontothetaskbar
ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.
2.IntheTaskbarandStartMenutopic,clickCustomizeiconsonthetaskbar.
3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.
4.ClickOKtosavethenewsettings.
ToaddthevolumeicontothetaskbarontheWindowsVistaoperatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.
2.IntheTaskbarandStartMenutopic,clickCustomizeiconsonthetaskbar.
3.OntheNoticationAreatab,selectVolumetoallowtheicontodisplay.
4.ClickApplytosavethenewsettings.
SettingthevolumefromControlPanel
YoucansetthecomputervolumefromControlPanel.TosetthecomputervolumefromControlPanel,
dothefollowing:
1.FromtheWindowsdesktop,clickStart➙ControlPanel➙HardwareandSound.
2.IntheSoundtopic,clickAdjustsystemvolume.
3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.
UsingCDsandDVDs
YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse
industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive,
thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs,
suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive,
itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh
speeddiscs,andCD-Rdiscs.
FollowtheseguidelineswhenusingtheDVDdrive:
•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:
–Hightemperature
–Highhumidity
Chapter2.Usingyourcomputer17
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•DonotinsertanyobjectotherthanaCDorDVDintothedrive.
•Beforemovingthecomputer,removetheCDorDVDfromthedrive.
HandlingandstoringCDandDVDmedia
CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When
handlingandstoringaCDorDVD,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
PlayingaCDorDVD
IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya
CDorDVD,dothefollowing:
1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.
2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe
centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe
centeroftheCDorDVDuntilitsnapsintoplace.
3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD
playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram
helpsystem.
ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:
1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully
removethedisc.
2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.
Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened
paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered
offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept
inanemergency.
RecordingaCDorDVD
IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.To
recordaCDorDVD,dothefollowing:
1.ClickStart➙AllPrograms➙CorelDVDMovieFactoryLenovoEdition.
2.Followtheinstructionsonthescreen.
18ThinkCentreUserGuide
FordetailedinformationaboutusingtheCorelDVDMovieFactoryprogram,seethehelpsystemforthe
program.
YoucanalsouseWindowsMediaPlayertorecordCDsanddataDVDs.Formoreinformation,see“Helpand
Support”onpage111.
Chapter2.Usingyourcomputer19
20ThinkCentreUserGuide
Chapter3.Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother
countriesorregions.
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits:
Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.
Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility
limitationsgetthemostoutoftheircomputerexperience.
Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese
technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or
accessedthroughtheWorldWideWeb:
http://www.lenovo.com/healthycomputing
Arrangingyourworkspace
Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour
needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,
andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda
positionthatsuitsyoubest.
Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould
adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon
thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe
oororonafootrest.
Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition.
Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard
formaximumcomfortbyadjustingthepositionofthekeyboardfeet.
©CopyrightLenovo2011,201221
Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata
comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit
withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor
amouse,withineasyreach.
Glareandlighting
Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources.
Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe
monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if
necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use
curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor
astheroomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen
mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodicallyusingasoftclothasdirectedinyourmonitordocumentation.
Aircirculation
Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot
air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight
resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;
usually,51mm(2inches)ofairspaceissufcient.Also,makesuretheventedairisnotblowingonpeople.
Electricaloutletsandcablelengths
Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,
andotherdevicesmightdeterminethenalplacementofyourcomputer.
Whenarrangingyourworkspace:
•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical
outlet.
•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight
getkickedaccidentally.
Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi.
22ThinkCentreUserGuide
RegisteryourcomputerwithLenovo
Toregisteryourcomputer,gotohttp://www.lenovo.com/register.Then,followtheinstructionsonthescreen
tocompletetheregistration.Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen.
RegisteringyourcomputeralsoenablesLenovotonotifyyouaboutpossibletechnicalinformationand
upgrades.
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Thissectionprovidesinformationonthefollowing:
•“Voltage-selectionswitch”onpage23
•“Replacementpowercords”onpage23
Voltage-selectionswitch
Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection
pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall
yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave
matchedyourcomputertothevoltageavailableatyourelectricaloutlet.
CAUTION:
Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe
connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofcial
Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.
Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat
yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction
andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical
outletuntilyouhaveveriedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe
electricaloutlets.
Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof
thecomputerandnotethefollowing:
•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe
voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes
notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice
suchasavoltage-convertingtransformerisused.
•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissigniesthatthe
computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat
theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.
Replacementpowercords
Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe
typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.
YoucanorderpowercordsdirectlyfromLenovo.
Chapter3.Youandyourcomputer23
Forpowercordinformationandpartnumbers,goto:
http://www.lenovo.com/powercordnotice
24ThinkCentreUserGuide
Chapter4.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
Securityfeatures
Thefollowingsecurityfeaturesareavailableonyourcomputer:
•ComputraceAgentsoftwareembeddedinrmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.
Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or
thecomputercall-inlocation.
Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
•Coverpresenceswitch(alsocalledintrusionswitch)
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector
onthesystemboard,tothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.
2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage78.
3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence
switchconnectoronthesystemboardisenabled.
Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed
whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand
logintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage67.
2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility
program.Theerrormessagewillnotbedisplayedagain.
•AbilitytoenableanddisabledevicesandUSBconnectors
Formoreinformation,see“Enablingordisablingadevice”onpage79.
•Integratedngerprintreader(availableonsomemodels)
Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.
ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or
bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup
Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint
authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.
•Startupsequencecontrol
Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage80.
•Startupwithoutkeyboardormouse
Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.
•TrustedPlatformModule(TPM)
TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect
informationstoredinyourcomputer.
©CopyrightLenovo2011,201225
Attachinganintegratedcablelock
Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour
computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable
lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused
toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcan
orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure7.Integratedcablelock
Usingpasswords
YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS
ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.
BIOSpasswords
YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour
computeranddata.Thefollowingtypesofpasswordsareavailable:
•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword
eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped
in.Formoreinformation,see“Power-OnPassword”onpage78.
•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard
diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou
trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage78.
26ThinkCentreUserGuide
•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging
congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral
computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator
Password”onpage78.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.
Windowspasswords
DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof
features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser
settings.Formoreinformation,see“HelpandSupport”onpage111.
SettinguptheintegratedSecurityChip
Dependingonthemodelofyourcomputer,thekeyboardmighthaveanembeddedSecurityChip,a
cryptographicmicroprocessor.WiththeSecurityChipandtheClientSecuritySolutionprogram,your
computerwillhaveahigherlevelofsecurityacrossthelocalnetwork,theenterprise,ortheInternet.orthe
Internet.ThefollowingarethekeyfeaturesoftheClientSecuritySolutionprogram:
•SecuredataencryptiontoprotectagainstunauthorizedaccesstocondentialmateriallocatedonyourPC.
•Keyencryptiontohelpensureprivacy.
Note:Keyencryptionusesapairofencryptionkeys:apublickeyandaprivatekey.Thepublickeyand
privatekeyworktogethertoencryptanddecryptinformation.Thetwokeysarealsousedtoidentify
andauthenticateusers.
•Akeyarchiveandrecoverytooltoprotectagainstaharddiskdrivefailureorsystemboardfailure.
•Convenient,securestorageofWebsiteandapplicationlogininformationusingPasswordManager.
•Supportforadditionalsecuritydevices,suchasangerprintreader.
•AmeanstorecoveraforgottenWindowsorharddiskpassword.
•Anencryptedvirtualdiskdrive,whichautomaticallyencryptsanydatathatisstoredwithinthesecure
connesofthis“electronicsafe”.
•Atooltoviewasummaryofthesecuritysettingscurrentlysetonyourcomputer.
SettingtheSecurityChip
TheSecurityChipsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthefollowing
options:
•SecurityChip:activates,inactivates,ordisablestheSecurityChip.
•SecurityReportingOptions:enablesordisableseachSecurityReportingoption.
•ClearSecurityChip:clearstheencryptionkey.
Notes:
•MakesurethattheAdministratorPasswordhasbeensetintheSetupUtilityprogram.Otherwiseanyone
canchangethesettingsfortheSecurityChip.
•IfyouareusingtheClientSecuritySolutionprogram,handletheSecurityChipasfollows:
–DonotcleartheSecurityChip.Otherwise,thefunctionsassignedtothekeyswillbeerased.
–DonotdisabletheSecurityChip.Otherwise,theClientSecuritySolutionprogramwillnotwork.
•IftheSecurityChipisdisabled,ClearSecurityChipandSecurityReportingOptionswillnotbe
displayed.
Chapter4.Security27
•WhenyoucleartheSecurityChip,besuretoturnyourcomputeroffandthenturnitonagainafteryouset
theSecurityChiptoActive.Otherwise,theClearSecurityChipoptionwillnotbedisplayed.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Printtheseinstructions.
2.Saveallopenles,andexitallapplications.
3.Turnoffyourcomputer.
4.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps
orseealogoscreen,releasetheF1key.TheSetupUtilitywindowopens.
5.Usingthecursorkeys,movetoSecurity,andpressEnter.TheSecuritymenuopens.
6.Usingthecursorkeys,movetoSecurityChip,andpressEnter.TheSecurityChipsubmenuopens.
7.Usingthecursorkeys,movetoanitemyouwanttoset.Whentheitemyouwantishighlighted,press
Enter.
8.Settheitemsyouwanttoset.
9.PressF10tosaveandexittheSetupUtilityprogram.
10.ClickY esintheSetupConrmationwindow.
TosettheSecurityChip,youhavetoopentheClientSecuritySolutionprogram,andfollowtheinstructions
onthescreen.
Note:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,theClientSecuritySolution
programisnotpreinstalledonyoursystem.Tocongurethesecuritychip,youneedtodownloadthelatest
versionoftheClientSecuritySolutionprogramfromtheLenovoWebsite.TodownloadtheClientSecurity
Solutionprogram,gotohttp://www.lenovo.com/support.Thenfollowtheinstructionsonthescreen.
Usingandunderstandingrewalls
Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreintalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.
TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson
usingtheWindowsFirewall,referto“HelpandSupport”onpage111.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
28ThinkCentreUserGuide
Chapter5.Installingorreplacinghardware
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Notes:
1.UseonlycomputerpartsprovidedbyLenovo.
2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage8and“Locatingconnectorsontherearofyourcomputer”onpage8toidentifythe
requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection
andinstallanysoftwareordevicedriversthatarerequiredfortheoption.
©CopyrightLenovo2011,201229
Openingthecomputercover
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoopenthecomputercover.
CAUTION:
Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeopeningthe
computercover.
Toopenthecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.
2.Disconnectallpowercordsfromelectricaloutlets.
3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe
computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage8
and“Locatingconnectorsontherearofyourcomputer”onpage8.
4.Removeanylockingdevicethatsecuresthecomputercover,suchasanintegratedcablelock.See
“Attachinganintegratedcablelock”onpage26.
5.Pressthecover-releasebuttononthebackofthecomputerandpivotthecomputercoverupward.
Figure8.Openingthecomputercover
Removingandreinstallingthefrontbezel
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.
Toremoveandreinstallthefrontbezel,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
30ThinkCentreUserGuide
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezelbyreleasingthethreeplastictabsonthetopofthefrontbezelandpivotingthe
frontbezeloutwardtoremoveitfromthecomputer.
Figure9.Removingthefrontbezel
Chapter5.Installingorreplacinghardware31
4.Toreinstallthefrontbezel,aligntheotherthreeplastictabsonthebottomofthefrontbezelwiththe
correspondingholesinthechassis,thenpivotthefrontbezelinwarduntilitsnapsintoposition.
Figure10.Reinstallingthefrontbezel
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Accessingthesystemboardcomponentsanddrives
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoaccessthesystemboardcomponentsanddrives.
Toaccessthesystemboardcomponentsanddrives,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage49.
5.Removetheharddiskdrive.See“Replacingtheharddiskdrive”onpage44.
32ThinkCentreUserGuide
6.Pivottheopticaldrivebayupwardtoaccessthesystemboardcomponentsandthecables.See
“Replacingtheopticaldrive”onpage46.
Installingorreplacingamemorymodule
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.
YourcomputerhasfourslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoamaximumof32
GBsystemmemory.Wheninstallingorreplacingamemorymodule,usethefollowingguidelines:
•Use1GB,2GB,4GB,or8GBDDR3UDIMMsinanycombinationuptoamaximumof32GB.
•InstallmemorymodulesinthesequenceofDIMM2,DIMM4,DIMM1,andDIMM3.See“Locating
partsonthesystemboard”onpage12.
Toinstallorreplaceamemorymodule,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage49.
5.Removetheharddiskdrive.See“Replacingtheharddiskdrive”onpage44.
6.Pivottheopticaldrivebayupwardtogainaccesstothememoryslots.See“Replacingtheoptical
drive”onpage46.
7.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage12.
8.Removeanypartsthatmightpreventaccesstothememoryslots.
9.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:
•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory
moduleoutofthememoryslot.
Figure11.Removingamemorymodule
Chapter5.Installingorreplacinghardware33
•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou
wanttoinstallthememorymodule.
Figure12.Openingtheretainingclips
10.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory
modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight
downintotheslotuntiltheretainingclipsclose.
Figure13.Installingamemorymodule
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
InstallingorreplacingaPCIcard
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Yourcomputerhastwostandard
PCIcardslots,onePCIExpressx1cardslot,andonePCIExpressx16graphicscardslot.
ToinstallorreplaceaPCIcard,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
34ThinkCentreUserGuide
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.RotatethePCIcardretainertotheopenposition.
4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:
•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.
•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit
outoftheslot.
Figure14.RemovingaPCIcard
Notes:
a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto
disengagethelatch.Graspthecardandgentlypullitoutoftheslot.
Chapter5.Installingorreplacinghardware35
5.RemovethenewPCIcardfromitsstatic-protectivepackage.
6.Installthenewcardintotheappropriatecardslotonthesystemboardandrotatethecardretainertothe
closedposition.See“Locatingpartsonthesystemboard”onpage12.
Figure15.InstallingthePCIcard
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Installingorreplacingthecardreader
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoinstallorreplacethecardreader.
Note:Thecardreaderisonlyavailableinsomemodels.Fornewinstallation,see“Installingthecardreader”
onpage36.Forreplacement,see“Replacingthecardreader”onpage39.
Installingthecardreader
Toinstallthecardreader,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
36ThinkCentreUserGuide
4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage13.
Note:Youmighthavetoremovethemetalcoverofthecardreaderdrivebay.
5.Installthenewcardreaderintothecardreaderbracket.Theninstallthetwoscrewstosecurethe
cardreadertothebracket.
6.Installthecardreaderbrackettothechassis.Thenpushthebrackettothelefttoalignthescrewholein
thebracketwiththecorrespondingholeinthechassis.
Figure16.Installingthecardreader
Chapter5.Installingorreplacinghardware37
7.Installthescrewtosecurethecardreaderbrackettothechassis.
Figure17.Installingthescrewthatsecuresthecardreader
8.PivottheopticaldrivebayupwardandconnectthecardreadercabletooneoftheUSBconnectorson
thesystemboard.See“Locatingpartsonthesystemboard”onpage12.
9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
Note:Youmighthavetoremovethecardreadercover2fromthefrontbezel.Toremovethecardread
cover,pivotthetworetainingclips1thatsecurethecardreadercoveroutwardsandthencompletely
disengagethecardreadercoverfromthefrontbezel.
Figure18.Removingthecardreadercover
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
38ThinkCentreUserGuide
Replacingthecardreader
Toreplacethecardreader,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage13.
5.PivottheopticaldrivebayupwardanddisconnectthecardreadercablefromtheUSBconnectoronthe
systemboard.See“Locatingpartsonthesystemboard”onpage12.
6.Removethescrewthatsecuresthecardreaderbracket.Then,removethecardreaderbracketfrom
thechassis.
Figure19.Removingthescrewthatsecuresthecardreader
7.Removethetwoscrewsthatsecurethecardreadertoitsbracket.Thenremovethefailingcardreader
fromthebracket.
8.Installanewcardreaderintothebracketandinstallthetwoscrewstosecurethecardreadertothe
bracket.
Chapter5.Installingorreplacinghardware39
9.Installthecardreaderbrackettothechassis.Thenpushthebrackettothelefttoalignthescrewholein
thebracketwiththecorrespondingholeinthechassis.
Figure20.Installingthecardreader
40ThinkCentreUserGuide
10.Installthescrewtosecurethecardreaderbrackettothechassis.
Figure21.Installingthescrewthatsecuresthecardreader
11.PivottheopticaldrivebayupwardandreconnectthecardreadercabletooneoftheUSBconnectors
onthesystemboard.See“Locatingpartsonthesystemboard”onpage12.
12.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Replacingthebattery
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn
offthecomputer.
Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout
replacinganddisposingofthebattery.
Chapter5.Installingorreplacinghardware41
Toreplacethebattery,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage12.
4.Removetheoldbattery.
Figure22.Removingtheoldbattery
5.Installanewbattery.
Figure23.Installinganewbattery
6.Closethecomputercoverandconnectthecables.See“Completingthepartsreplacement”onpage67.
Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.
7.Turnonthecomputerandallattacheddevices.
8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“UsingtheSetup
Utilityprogram”onpage77.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Installingthesolidstatedrive
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoinstallthe2.5-inchsolidstatedrive.
Toinstallthesolidstatedrive,dothefollowing:
42ThinkCentreUserGuide
1.Installthesolidstatedriveintothestorageconverter.Then,installthe4screwstosecurethesolid
statedrivetothestorageconverter.
Figure24.Installingthesolidstatedriveintothestorageconverter
2.Toinstallthesolidstatedrivewiththestorageconverterintothe3.5-inchharddiskdrivebracket,ex
thebracketandalignpin1,pin2,pin3,andpin4onthebracketwiththecorrespondingholesin
thestorageconverter.
Figure25.Installingthesolidstatedrivewiththestorageconverterintotheharddiskdrivebracket
3.Connectthesignalcableandthepowercabletothesolidstatedrive.
4.Installthesolidstatedriveintotheharddiskdrivebay.See“Replacingtheharddiskdrive”onpage44.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
Chapter5.Installingorreplacinghardware43
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Replacingtheharddiskdrive
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacetheharddiskdrive.
Note:Dependingonyourmodeltype,yourcomputermightcomewitha2.5-inchsolidstatedrive.Toinstall
thesolidstatedrive,see“Installingthesolidstatedrive”onpage42.
Toreplacetheharddiskdrive,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Locatetheharddiskdrive.See“Locatingcomponents”onpage11.
4.Pullonthehandleoftheharddiskdrivebracketasshownandthenlifttheharddiskdrivebracket
upfromtheopticaldrivebay.
Figure26.Removingtheharddiskdrive
5.Disconnectthesignalcableandthepowercablefromtheharddiskdrivetocompletelyremovethehard
diskdrivefromthechassis.
44ThinkCentreUserGuide
6.Flextheretainingclipsasshowntoremovetheharddiskdrivefromthebracket.
Figure27.Removingtheharddiskdrivefromthebracket
7.Toinstallanewharddiskdriveintothebracket,exthebracketandalignpin1,pin2,pin4,andpin
5onthebracketwiththecorrespondingholesintheharddiskdrive.
Important:Donottouchthecircuitboard3onthebottomoftheharddiskdrive.
8.Connectthesignalcableandthepowercabletothenewharddiskdrive.
Chapter5.Installingorreplacinghardware45
9.Insertthetworetainingclips1oftheharddiskdrivebracketintothecorrespondingholesintheside
oftheopticaldrivebay,andthenpivottheharddiskdriveandbracketdownwardsuntilthehard
diskdrivebracketsnapsintoposition.
Figure28.Installingtheharddiskdrive
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Replacingtheopticaldrive
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacetheopticaldrive.
Toreplacetheopticaldrive,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.Removetheharddiskdrive.See“Replacingtheharddiskdrive”onpage44.
46ThinkCentreUserGuide
5.Presstheblueretainingcliptopivottheopticaldrivebayupward.
Figure29.Pivotingtheopticaldrivebay
6.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.
Chapter5.Installingorreplacinghardware47
7.Presstheopticaldrivelock1andslidetheopticaldriveoutoftherearofthedrivebayassembly.
Figure30.Removingtheoldopticaldrive
8.Installtheopticaldriveretaineronthesideofthenewopticaldrive.
Figure31.Installingtheopticaldriveretainer
48ThinkCentreUserGuide
9.Slidethenewopticaldriveintothedrivebayuntilitsnapsintoposition.
Figure32.Installinganewopticaldrive
10.Connectthesignalcableandthepowercabletotherearoftheopticaldrive.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Replacingtheheatsinkandfanassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
Chapter5.Installingorreplacinghardware49
3.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage12.
4.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe
systemboard:
a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure33.Screwsthatsecuretheheatsinkandfanassembly
5.Lifttheheatsinkandfanassemblywiththefanductoffthesystemboard.
Notes:
a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottom
oftheheatsinkandfanassembly.
50ThinkCentreUserGuide
6.Removethetwoscrewsthatsecuretheheatsinkfanduct.Thenremovetheheatsinkfanductfrom
thefailingheatsinkandfanassembly.
Figure34.Removingtheheatsinkfanduct
7.Placethenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withthecorrespondingholesinthesystemboard.Makesurethatyouproperlyplacethenewheat
sinkandfanassemblysothatyoucaneasilyconnectthenewheatsinkandfanassemblycabletothe
microprocessorfanconnectoronthesystemboard.
8.Followthissequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly,asshown
inFigure33“Screwsthatsecuretheheatsinkandfanassembly”onpage50:
a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.
9.Connectthenewheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage12.
Chapter5.Installingorreplacinghardware51
10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwo
screwholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfanassembly.Install
thetwoscrewstosecuretheheatsinkfanduct.
Figure35.Installingtheheatsinkfanduct
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage67.
Replacingthepowersupplyassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.
CAUTION:
52ThinkCentreUserGuide
Hazardousmovingparts.Keepngersandotherbodypartsaway.
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.Removetheharddiskdrive.See“Replacingtheharddiskdrive”onpage44.
Chapter5.Installingorreplacinghardware53
5.Removethetwoscrewsthatsecuretheheatsinkfanduct,andthenlifttheheatsinkfanductoutof
thechassis.
Figure36.Removingtheheatsinkfanduct
54ThinkCentreUserGuide
6.Pivottheopticaldriveupwardanddisconnectthepowersupplyassemblycablesfromalldrivesand
frompowerconnectors1and2onthesystemboard.
Figure37.Powerconnectorsonthesystemboard
Note:Youmightalsoneedtoreleasethepowersupplyassemblycablesfromsomecableclipsorties
thatsecurethecablestothechassis.Makesurethatyounotethecableroutingbeforedisconnecting
thecables.
Chapter5.Installingorreplacinghardware55
7.Attherearofthecomputer,removethethreescrewsthatsecurethepowersupplyassembly.Pressthe
powersupplyclip1downwardtoreleasethepowersupplyassemblyandthenslidethepowersupply
assemblytothefrontofthecomputer.Liftthepowersupplyassemblyoutofthecomputer.
Figure38.Removingthepowersupplyassembly
8.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.
9.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthenewpowersupply
assemblyarealignedwiththecorrespondingholesintherearofthechassis.Then,installthethree
screwstosecurethenewpowersupplyassemblyinplace.
Note:UseonlyscrewsprovidedbyLenovo.
Figure39.Installingthepowersupplyassembly
10.Connectthenewpowersupplyassemblycablestoalldrivesandthesystemboard.See“Locating
partsonthesystemboard”onpage12.
56ThinkCentreUserGuide
11.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwo
screwholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfanassembly.Install
thetwoscrewstosecuretheheatsinkfanduct.
Figure40.Installingtheheatsinkfanduct
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage67.
Replacingthemicroprocessor
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.
CAUTION:
Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.
Toreplacethemicroprocessor,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
Chapter5.Installingorreplacinghardware57
3.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating
partsonthesystemboard”onpage12.
4.Removetheheatsinkandfanassemblywiththefanduct.See“Replacingtheheatsinkandfan
assembly”onpage49.
Note:Donotletthethermalgreaseonthebottomoftheheatsinkandfanassemblygetincontact
withanything.
5.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.
Figure41.Accessingthemicroprocessor
6.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.
Figure42.Removingthemicroprocessor
Notes:
a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.
58ThinkCentreUserGuide
b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1
ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.
Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.
c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.
d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe
keptascleanaspossible.
7.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.
8.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.
9.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew
microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.
10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.
Figure43.Installingthemicroprocessor
11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew
microprocessorinthesocket.
Chapter5.Installingorreplacinghardware59
12.Reinstalltheheatsinkandfanassemblywiththefanductasshown.See“Replacingtheheatsinkand
fanassembly”onpage49.
Figure44.Reinstallingtheheatsinkandfanassemblywiththefanduct
13.Reconnectallcablesthatweredisconnectedfromthesystemboard.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage67.
Replacingtheinternalspeaker
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.
Note:Theinternalspeakerisonlyavailableinsomemodels.
Toreplacetheinternalspeaker,dothefollowing:
1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
60ThinkCentreUserGuide
3.Removethefrontbezelbyreleasingthethreeplastictabsandpivotingthefrontbezeloutward.
Figure45.Removingthefrontbezel
4.Locatetheinternalspeaker.See“Locatingcomponents”onpage11.
5.Disconnecttheinternalspeakercablefromtheinternalspeakerconnectoronthesystemboard.See
“Locatingpartsonthesystemboard”onpage12.
Chapter5.Installingorreplacinghardware61
6.Removethescrewthatsecuresthecoverpresenceswitch(intrusionswitch)andremovethecover
presenceswitchfromthechassis.
Figure46.Removingthecoverpresenceswitch
62ThinkCentreUserGuide
7.Pushtheinternalspeakeroutwardthroughthehole1todisengageitfromthetwometaltabsonthe
chassis.Then,slidetheinternalspeakertotherighttoremoveitfromthechassis.
Figure47.Removingtheinternalspeaker
8.Alignthenewinternalspeakerwiththetwometalclipsonthechassis,andthenslidethespeaker
asshownuntilitsnapsintoposition.
Chapter5.Installingorreplacinghardware63
Figure48.Installingthenewinternalspeaker
9.Reconnecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”
onpage12.
10.Positionthecoverpresenceswitchsothatthescrewholeinthecoverpresenceswitchisalignedwith
thecorrespondingholeinthechassis.
64ThinkCentreUserGuide
11.Installthescrewtosecurethecoverpresenceswitchtothechassis.
Figure49.Reinstallingthecoverpresenceswitch
12.Toreinstallthefrontbezel,alignthethreetabsonthefrontbezelwiththecorrespondingholesinthe
chassisandpivotthefrontbezelinwardsuntilitsnapsintoposition.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
ReplacingthefrontaudioandUSBassembly
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.
ToreplacethefrontaudioandUSBassembly,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
Chapter5.Installingorreplacinghardware65
3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
4.PivottheopticaldrivebayupwardanddisconnectthefrontaudioandUSBassemblycablesfromthe
systemboardandnotethecablesrouting.See“Locatingpartsonthesystemboard”onpage12.
5.RemovethescrewthatsecuresthefrontaudioandUSBassemblybracket.Thenremovethefront
audioandUSBassemblybracketfromthechassis.
Figure50.RemovingthefrontaudioandUSBassembly
6.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracket.Thenremovethe
failingfrontaudioandUSBassemblyfromthebracket.
7.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe
frontaudioandUSBassemblytothebracket.
8.InstallthefrontaudioandUSBassemblybrackettothechassisandalignthescrewholeinthebracket
withthecorrespondingholeinthechassis.
9.InstallthescrewtosecurethefrontaudioandUSBassemblybrackettothechassis.
10.ReconnectthefrontUSBandfrontaudiocablestothesystemboard.See“Locatingpartsonthe
systemboard”onpage12.
11.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage30.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
66ThinkCentreUserGuide
Replacingthekeyboardormouse
Attention:
Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”
onpagev.
Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.
Toreplacethekeyboardormouse,dothefollowing:
1.Disconnecttheoldkeyboardcableormousecablefromthecomputer.
2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhere
youwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,andindicatorson
thefrontofyourcomputer”onpage8or“Locatingconnectorsontherearofyourcomputer”onpage8.
Figure51.Connectinganewkeyboardormouse
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage67.
Completingthepartsreplacement
Aftercompletingtheinstallationorreplacementforallparts,youneedtoclosethecomputercoverand
reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated
informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage77.
Toclosethecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews
areleftinsideyourcomputer.See“Locatingcomponents”onpage11forthelocationsofvarious
componentsinyourcomputer.
2.Ifyouhaveremovedthefrontbezel,reinstallit.Toreinstallthefrontbezel,alignthethreetabson
thefrontbezelwiththecorrespondingholesinthechassisandpivotthefrontbezelinwardsuntil
itsnapsintoposition.
3.Makesurethatthecablesareroutedcorrectly.Keepcablesclearofthehingesandsidesofthe
computerchassistoavoidinterferencewithclosingthecomputercover.
4.Lowertheopticaldrivebay.
5.Closethecomputercover.
6.Ifthereisanintegratedcablelockavailable,lockthecomputer.
7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsontherear
ofyourcomputer”onpage8.
8.Toupdateyourconguration,seeChapter7“UsingtheSetupUtilityprogram”onpage77.
Chapter5.Installingorreplacinghardware67
Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit
(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
Obtainingdevicedrivers
Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat
http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver
les.
68ThinkCentreUserGuide
Chapter6.Recoveryinformation
ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.
Thischaptercontainsthefollowingtopics:
•Creatingandusingrecoverymedia
•Performingbackupandrecoveryoperations
•UsingtheRescueandRecoveryworkspace
•Creatingandusingarescuemedium
•Installingorreinstallingdevicedrivers
•Solvingrecoveryproblems
Notes:
1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand
RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore
iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall
theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.ToinstalltheRescueand
Recoveryprogram,dothefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup
andRestore.
b.Followtheinstructionsonthescreen.
c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.
2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem
thatisinstalled.
3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:
•Restoretheproductpreinstalledonyourcomputer
•Reinstalltheproduct
•ModifytheproductusingtheAdditionalFiles
Creatingandusingrecoverymedia
Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare
usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.
©CopyrightLenovo2011,201269
Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedevices.OntheWindowsVistaoperatingsystems,youcancreaterecoverymediausingonlydiscs,
sothisoperationisalsocalled“creatingProductRecoverydiscs.”
•TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
•TocreateProductRecoverydiscsontheWindowsVistaoperatingsystem,clickStart➙AllPrograms➙
ThinkVantage➙CreateProductRecoveryMedia.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
ThissectionprovidesinstructionsonhowtouserecoverymediaontheWindows7operatingsystem.
OntheWindows7operatingsystemandtheWindowsVistaoperatingsystem,youcanuserecoverymedia
torestorethecontentsoftheharddiskdrivetothefactorydefaultstate.Also,youcanuserecoverymediato
putthecomputerinanoperationalstateafterallothermethodsofharddiskdriverecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate,
allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.
TouserecoverymediaontheWindows7operatingsystemortheWindowsVistaoperatingsystem,
dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall
devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage75.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:
•Inaprotectedareaofyourharddiskdrive
•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•OnanattachedexternalUSBharddiskdrive
•Onanetworkdrive
•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe
harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly
whilekeepingtheotherdataonyourharddiskdrive.
Performingabackupoperation
ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
programondifferentoperatingsystems.
70ThinkCentreUserGuide
•ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
•ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.
TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery➙Back
upyourharddrive,andselectbackupoperationoptions.
3.Followtheinstructionsonthescreentocompletethebackupoperation.
Performingarecoveryoperation
ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
programondifferentoperatingsystems.
•ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
•ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.
TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage71.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:
•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables
youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,
suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif
changesweremadetothelessinceyourlastbackupoperation.Youcanalsorescueindividuallesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.
Chapter6.Recoveryinformation71
•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk
driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand
Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.
•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables
youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave
multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe
otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif
youcannotstarttheWindowsoperatingsystem.
Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto
copylesfromyourharddiskdrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Makesurethecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage75.
4.Dooneofthefollowing:
•Torescuelesfromyourharddiskdriveorfromabackup,clickRescuelesandfollowthe
instructionsonthescreen.
•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive
tothefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice
driversforsomedevices.See“Reinstallingdevicedrivers”onpage75.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemediumondifferentoperatingsystems.
•TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
72ThinkCentreUserGuide
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate
arescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
•TocreatearescuemediumontheWindowsVistaoperatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙CreateRecovery
Media.TheCreateRescueandRecoveryMediawindowopens.
2.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate
arescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.
3.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.
Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:
1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowopens,releasetheF12key.
3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand
pressEnter.Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledapplicationsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice
drivers.
Reinstallingpreinstalledapplications
Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.
ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:
1.Turnonthecomputer.
2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.
3.GototheC:\SWTOOLSdirectory.
4.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications
installedinyourcomputer.
5.Opentheappropriateapplicationsubfolder.
Chapter6.Recoveryinformation73
6.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonthecomputer.
2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.
3.GototheC:\SWTOOLSdirectory.
4.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious
devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.
5.Opentheappropriatedevicesubfolder.
6.Dooneofthefollowing:
•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson
thescreentocompletetheinstallation.
•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe
namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto
installthedevicedriver.Followtheinstructionstocompletetheinstallation.
•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice
driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed
informationabouthowtoinstallthedevicedriver.
Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on
page85formoreinformation.
Reinstallingsoftwareprograms
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove
andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat
youmighthavehadwiththatprogram.
Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.
Toreinstalltheprogram,dooneofthefollowing:
Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation
providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.
•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem
formoreinformation.
•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:
1.Turnonthecomputer.
2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.
3.GototheC:\SWTOOLSdirectory.
4.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious
applicationsinstalledinyourcomputer.
74ThinkCentreUserGuide
5.Opentheappropriateapplicationsubfolder.
6.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingdevicedrivers
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling
preinstalledapplicationsanddevicedrivers”onpage73.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage72.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage69.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice
sequence.Youmustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup
devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage80fordetailed
informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation
abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage77.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
Chapter6.Recoveryinformation75
76ThinkCentreUserGuide
Chapter7.UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Makesureyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple
beepsorseealogoscreen,releasetheF1key.
Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using
passwords”onpage77.
WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory
modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe
promptedtodooneofthefollowing:
•PressF1toentertheSetupUtilityprogram.
Note:AfteryouentertheSetupUtilityprogram,selectSaveChangesandExitatthebottomofthe
screen.Theerrormessagewillnotbedisplayedagain.
•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.
Viewingandchangingsettings
TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange
settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.Then,follow
theinstructionsonthescreen.
YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto
performvarioustasksaredisplayedatthebottomofeachscreen.
Usingpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.Thefollowingtypesofpasswordsareavailable:
•Power-OnPassword
•AdministratorPassword
•HardDiskPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves
computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.
©CopyrightLenovo2011,201277
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,
usethefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignicantlydifferentfromyourpreviouspasswords
Power-OnPassword
WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.
AdministratorPassword
SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou
areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan
AdministratorPassword.
WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto
accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword
istypedin.
IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,
youmustuseyourAdministratorPasswordtochangeanycongurationsettings.
HardDiskPassword
SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena
HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Notes:
•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk
driveisremovedfromonecomputerandinstalledinanother.
•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe
harddiskdrive.
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.
2.FromtheSetupUtilityprogrammainmenu,selectSecurity.
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPassword.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
78ThinkCentreUserGuide
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage78.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage12.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Closethecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage67.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerswitchforapproximatelyveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Closethecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”
onpage67.
Enablingordisablingadevice
Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:
USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris
disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.
SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors
(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.
ExternalSATAPortWhenthisoptionissettoDisable,thedeviceconnectedtotheExternalSATA
connectorcannotbeaccessed.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.
2.FromtheSetupUtilityprogrammainmenu,selectDevices.
3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:
•SelectUSBSetuptoenableordisableaUSBdevice.
•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.
4.SelectthedesiredsettingsandpressEnter.
5.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram”
onpage81.
Chapter7.UsingtheSetupUtilityprogram79
Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof
thefollowingtoselectthestartupdeviceyouwant.
Selectingatemporarystartupdevice
Usethisproceduretoselectatemporarystartupdevice.
Note:Notalldiscsandharddiskdrivesarebootable.
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect
bootdevicewindowdisplays,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou
selected.
Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange
thestartupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.
2.FromtheSetupUtilityprogrammainmenu,selectStartup.
3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError
StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.
4.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram”
onpage81.
EnablingErPcompliancemode
Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe
SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.
ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:
1.Makesureyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps
orseealogoscreen,releasetheF1key.TheSetupUtilityprogramstarts.
Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram
mainmenuwillnotbedisplayeduntilyoutypethecorrectpassword.
3.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and
pressEnter.
4.SelectEnabledandpressEnter.
5.FromthePowermenu,selectAutomaticPowerOnandpressEnter.
6.SelectWakeonLanandpressEnter.
7.SelectDisabledandpressEnter.
8.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm
theexit.
Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
80ThinkCentreUserGuide
•Pressingthepowerswitch
•Enablingthewakeuponalarmfeature
Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake
uponalarmfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.
3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.
•Enablingtheafterpowerlossfeature
Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera
suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:
1.StarttheSetupUtilityprogram.
2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.
3.SelectPowerOnandpressEnter.
4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto
conrmtheexit.
Smartperformancechoices
YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheSmartPerformance
Choicemenu.Twochoicesareavailable:
•BetterAcousticPerformance(defaultchoice)
•BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal
level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith
normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage77.
2.FromtheSetupUtilityprogrammainmenu,selectPower.
3.SelectSmartPerformanceChoice.TheSmartPerformanceChoicewindowisdisplayed.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.
5.PressF10tosaveyoursettingandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtility
program”onpage81.
ExitingfromtheSetupUtilityprogram
Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,pressF10tosaveandexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit.
•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings.
Chapter7.UsingtheSetupUtilityprogram81
82ThinkCentreUserGuide
Chapter8.Updatingsystemprograms
ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST
andBIOSupdatefailure.
Usingsystemprograms
Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse
theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7
“UsingtheSetupUtilityprogram”onpage77fordetailedinformation.
Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory
(EEPROM,alsoreferredtoasashmemory).YoucaneasilyupdatethePOST,theBIOS,andtheSetup
Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate
programfromyouroperatingsystem.
LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost
models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate
programthatcanberunfromtheoperatingsystem.
Updating(ashing)theBIOSfromadisc
Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.
Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://www.lenovo.com/support
Toupdate(ash)theBIOSfromadisc,dothefollowing:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.
3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthe
discintothisopticaldriveandpressEnter.Theupdatebegins.
4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.
5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.
6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.
©CopyrightLenovo2011,201283
Updating(ashing)theBIOSfromyouroperatingsystem
Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject
tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:
a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.
b.ClickDownloadsanddrivers.
c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.
d.ClicktheBIOSupdatelink.
3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating
system.
4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon
thescreenafterthedownloadbegins.
5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.
RecoveringfromaPOST/BIOSupdatefailure
IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer
mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand
BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Openthecomputercover.See“Openingthecomputercover”onpage30.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage12.
4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
7.Closethecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical
outlets.See“Completingthepartsreplacement”onpage67.
8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical
drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto
threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.
9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically
turnoff.
10.Repeatstep1throughstep4.
11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.
13.Closethecomputercoverandreconnectanycablesthatweredisconnected.
14.Turnonthecomputertorestarttheoperatingsystem.
84ThinkCentreUserGuide
Chapter9.Preventingproblems
Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer
runningsmoothly.
Keepingyourcomputercurrent
Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or
operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.
Selectanyofthefollowingtopics:
•“Gettingthelatestdevicedriversforyourcomputer”onpage85
•“Updatingyouroperatingsystem”onpage85
•“UsingSystemUpdate”onpage86
Gettingthelatestdevicedriversforyourcomputer
Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject
tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice
driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause
unexpectedproblems.ObtainupdateddevicedriversfromLenovo.
1.Gotohttp://www.lenovo.com/support.
2.ClickDownloadsanddrivers.
3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.
4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.
5.Clicktheappropriatedevicedriver.
6.Downloadandinstallthedevicedriver.
Updatingyouroperatingsystem
MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft
WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor
yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof
Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem,
orenhancements.
Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers
providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected
problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour
computer”onpage85formoreinformation.
ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:
1.Gotohttp://windowsupdate.microsoft.com/.
2.Followtheinstructionsonthescreen.
©CopyrightLenovo2011,201285
UsingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and
optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload
andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically
downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalso
canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,
orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
IftheSystemUpdateprogramcamewithyourcomputer,youcanopenitbycompletingthefollowing
procedure:
OntheWindowsVistaoperatingsystem,dothefollowing:
1.ClickStart➙AllPrograms➙ThinkVantage.
2.ClickSystemUpdate.
OntheWindows7operatingsystem,dothefollowing:
1.ClickStart➙LenovoThinkVantageTools.
2.Double-clickUpdateandDrivers.
IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe
LenovoSupportWebsiteathttp://www.lenovo.com/support.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
•“Basics”onpage86
•“Cleaningyourcomputer”onpage87
–“Computer”onpage87
–“Keyboard”onpage87
–“Opticalmouse”onpage87
–“Displayscreen”onpage88
•“Goodmaintenancepractices”onpage88
Basics
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaat,steadysurface.
86ThinkCentreUserGuide
•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These
ventsprovideairowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
CAUTION:
Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand
monitorscreen.
Computer
Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Keyboard
Tocleanyourcomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.
3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.
Opticalmouse
Thissectionprovidesinstructionsonhowtocleananopticalmouse.
Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe
pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.
Tocleananopticalmouse,dothefollowing:
1.Turnoffyourcomputer.
2.Disconnectthemousecablefromthecomputer.
3.Turnthemouseupsidedowntocheckthelens.
a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.
b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.
4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.
5.Reconnectthemousecabletothecomputer.
6.Turnyourcomputerbackon.
Chapter9.Preventingproblems87
Displayscreen
Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen
periodically.See“Cleaningaat-panelmonitorsurface”onpage88or“Cleaningaglass-screensurface”
onpage88.
Cleaningaat-panelmonitorsurface
Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial
surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.
ThenmoistenaclothwithLCDcleanerandwipethescreensurface.
Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor
LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer
supplystorescarrypre-moistenedtowelettesforLCDmaintenance.
Cleaningaglass-screensurface
Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand
otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Emptyyourrecyclebinonaregularbasis.
•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby
anexcessivenumberoffragmentedles.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe
removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe
dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable
asoptions,suchasCD-RWdrivesandrecordableDVDdrives.
•Backupyourentireharddiskdriveonaregularbasis.
•IfyouareusingtheWindowsVistaoperatingsystem,useorscheduleSystemRestoretotakeasystem
snapshotperiodically.
Note:Alwaystakeasnapshotbeforeinstallingnewdevicedrivers,updatingsoftware,orinstalling
newsoftware.
•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage85formore
information.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave
experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange
inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.
•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage69formoreinformation
aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.
•Createrescuemedia.See“Creatingandusingarescuemedium”onpage72formoreinformationabout
usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining
accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.
Movingyourcomputer
Takethefollowingprecautionsbeforemovingyourcomputer.
88ThinkCentreUserGuide
1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo
providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing
backupandrecoveryoperations”onpage70formoreinformation.
2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen
disconnecttheotherendsfromthecomputer.
6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.
7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
Chapter9.Preventingproblems89
90ThinkCentreUserGuide
Chapter10.Troubleshootinganddiagnostics
Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem
isnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage111foradditional
troubleshootingresources.
Basictroubleshooting
Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.
Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport
telephonenumbers,refertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputeror
gototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.
SymptomAction
Thecomputerdoesnotstart
whenyoupressthepower
switch.
Verifythat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,
makesurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
Themonitorscreenisblank.Verifythat:
•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.
•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.
•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector
onthegraphicscard.
Thekeyboarddoesnotwork.Verifythat:
•Thecomputeristurnedon.
•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.
•Nokeysarestuck.
Themousedoesnotwork.Verifythat:
•Thecomputeristurnedon.
•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.
•Themouseisclean.Referto“Opticalmouse”onpage87forfurtherinformation.
©CopyrightLenovo2011,201291
SymptomAction
Theoperatingsystemdoesnot
start.
Verifythat:
•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.
Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,
see“Selectingastartupdevice”onpage80.
Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.
Verifythatnokeysarestuck.
Troubleshootingprocedure
Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour
computer:
1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.
2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation
aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility
program”onpage77.
4.Gotothe“Troubleshooting”onpage92andfollowtheinstructionsforthetypeofproblemyouare
experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe
nextstep.
5.Tryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings
hascausedaproblem.Beforerestoringapreviousconguration,Captureyourcurrentcongurationin
casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea
capturedconguration,dothefollowing:
•OntheWindowsVistaoperatingsystem,clickStart➙ControlPanel➙SystemandMaintenance
➙System➙SystemProtection➙SystemRestore.
•OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙
System➙SystemProtection➙SystemRestore.
Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.
6.Runthediagnosticprograms.See“Diagnosticprograms”onpage108formoreinformation.
•Ifthediagnosticprogramsdetectahardwarefailure,contacttheLenovoCustomerSupportCenter.
SeeChapter11“Gettinginformation,help,andservice”onpage111formoreinformation.
•Ifyouareunabletorunthediagnosticprograms,contacttheLenovoCustomerSupportCenter.See
Chapter11“Gettinginformation,help,andservice”onpage111formoreinformation.
•Ifthediagnosticprogramsdonotdetectahardwarefailure,continuewiththenextstep.
7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa
virus,removethevirus.
8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting
information,help,andservice”onpage111formoreinformation.
Troubleshooting
Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.
Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware
optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:
92ThinkCentreUserGuide
1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea
hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour
computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.
2.Runthediagnosticprogramstoensureyourcomputerisoperatingcorrectly.
3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.
Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:
•“Audioproblems”onpage93
•“CDproblems”onpage94
•“DVDproblems”onpage95
•“Intermittentproblems”onpage97
•“Keyboard,mouse,orpointingdeviceproblems”onpage97
•“Monitorproblems”onpage99
•“Networkingproblems”onpage100
•“Optionproblems”onpage103
•“Performanceandlockupproblems”onpage104
•“Printerproblems”onpage106
•“Serialportproblems”onpage107
•“Softwareproblems”onpage107
•“USBproblems”onpage108
Audioproblems
Selectyoursymptomfromthefollowinglist:
•“NoaudioinWindows”onpage93
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage94
•“Soundcomesfromoneexternalspeakeronly”onpage94
•“NoaudioinDOSapplicationsorgames”onpage94
NoaudioinWindows
Symptom:NoaudioinWindows
Actions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.
•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.
•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Chapter10.Troubleshootinganddiagnostics93
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.
•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating
system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature
andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.
•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore
information.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoadrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive
Action:See“CDproblems”onpage94.
Soundcomesfromoneexternalspeakeronly
Symptom:Soundcomesfromoneexternalspeakeronly.
Actions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheBalancesettingsaresetcorrectly.
Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage111.
NoaudioinDOSapplicationsorgames
Symptom:NoaudioinDOSapplicationsorgames
Actions:
•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.
•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,
andservice”onpage111.
CDproblems
Selectyoursymptomfromthefollowinglist:
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD
drive”onpage95
•“ACDorDVDdoesnotwork”onpage95
•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart
yourcomputer”onpage95
94ThinkCentreUserGuide
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis
insertedintoaCDdrive
Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto
aCDdrive.
Actions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•IfyouareusingtheWindowsVistaortheWindows7operatingsystem,followtheactionfor“ACD
orDVDdoesnotwork”onpage95.
Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage95.
ACDorDVDdoesnotwork
Symptom:ACDorDVDdoesnotwork.
Actions:
•Verifythatthediscisinsertedcorrectly,withitslabelup.
•Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha
softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow
isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD
driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare
securelyconnectedtothedrive.
Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery
CD,tostartyourcomputer
Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,
tostartyourcomputer.
Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer
toyour“Selectingorchangingthestartupdevicesequence”onpage80forinformationonviewingand
changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand
cannotbechanged.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
DVDproblems
Selectyoursymptomfromthefollowinglist:
•“BlackscreeninsteadofDVDvideo”onpage95
•“DVDmoviewillnotplay”onpage96
•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage96
•“Playbackisverysloworchoppy”onpage96
•“Invaliddiscornodiscfoundmessage”onpage96
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Chapter10.Troubleshootinganddiagnostics95
Actions:
•RestarttheDVDplayerprogram.
•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.
•Tryalowerscreenresolutionorcolordepth.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
DVDmoviewillnotplay
Symptom:DVDmoviewillnotplay.
Actions:
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
NoaudioorintermittentaudiowhileplayingDVDmovie
Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.
Actions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Makesurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Playbackisverysloworchoppy
Symptom:Playbackisverysloworchoppy.
Actions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Invaliddiscornodiscfoundmessage
Symptom:Invaliddiscornodiscfoundmessage
Actions:
96ThinkCentreUserGuide
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Intermittentproblems
Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.
Actions:
•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.
•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe
fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly.
(SeeyourSCSIdocumentation.)
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Keyboard,mouse,orpointingdeviceproblems
Selectyoursymptomfromthefollowinglist:
•“Allorsomekeysonthekeyboarddonotwork”onpage97
•“Themouseorpointingdevicedoesnotwork”onpage98
•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage98
•“Thengerprintreaderdoesnotwork”onpage98
•“Thewirelesskeyboarddoesnotwork”onpage98
Allorsomekeysonthekeyboarddonotwork
Symptom:Allorsomekeysonthekeyboarddonotwork.
Actions:
•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.
•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons
aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned
toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto
helpdiagnoseproblemswiththeRapidAccessbuttons.
•OntheWindowsVistaoperatingsystem,dothefollowing:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.IntheKeyboardtopic,clickCheckkeyboardstatus.
4.ClickPropertiesforkeyboarddetailsandtoseeifthekeyboardisworkingproperlyornot.
•OntheWindows7operatingsystem,dothefollowing:
Chapter10.Troubleshootinganddiagnostics97
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformanceKeyboard
Customizationprogramstarts.
Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11
“Gettinginformation,help,andservice”onpage111fordetails.
Themouseorpointingdevicedoesnotwork
Symptom:Themouseorpointingdevicedoesnotwork.
Actions:
•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe
computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe
mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused
foraUSBmouseorpointingdevice.
•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.
•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS
settings.See“Enablingordisablingadevice”onpage79.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.
Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother
contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage87for
instructions.
Thengerprintreaderdoesnotwork
Symptom:Thengerprintreaderdoesnotwork.
Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:
•Notenrollingyourngerprintcorrectly.
•Scratchingthesurfaceofthereaderwithahard,pointedobject.
•Scrapingthesurfaceofthereaderwithyournailoranythinghard.
•Usingortouchingthereaderwithadirtynger.
•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.
Thewirelesskeyboarddoesnotwork
Symptom:Thewirelesskeyboarddoesnotwork.
Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour
computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:
•Thebatteriesareproperlyinstalled.
•Thebatteriesstillretaintheircurrent.
98ThinkCentreUserGuide
•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.
•Thetransceiverisfullyinstalled.
Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.
Monitorproblems
Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,
width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.
Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes
withyourmonitor.
Selectyoursymptomfromthefollowinglist:
•“Wrongcharactersappearonthescreen”onpage99
•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity”onpage99
•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication
programs”onpage99
•“Theimageappearstobeickering”onpage100
•“Theimageisdiscolored”onpage100
Wrongcharactersappearonthescreen
Symptom:Wrongcharactersappearonthescreen.
Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice”on
page111.
Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod
ofcomputerinactivity
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer
inactivity.
Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe
power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.
Actions:
•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron
thecomputer.Aloosecablecancauseintermittentproblems.
•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe
documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.
Chapter10.Troubleshootinganddiagnostics99
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Theimageappearstobeickering
Symptom:Theimageappearstobeickering.
Actions:
•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.
Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check
thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.
•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.
3.Turnonthemonitor.
•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting
information,help,andservice”onpage111fordetails.
Theimageisdiscolored
Symptom:Theimageisdiscolored.
Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting
information,help,andservice”onpage111fordetails.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe
followinglist:
•“Ethernetproblems”onpage101
•“AwirelessLANproblem”onpage102
•“AwirelessWANproblem”onpage102
100ThinkCentreUserGuide
•“Bluetoothproblems”onpage102
Formoreinformation,see“HelpandSupport”onpage111.
Ethernetproblems
ForEthernetproblems,selectyoursymptomfromthefollowinglist:
•“Yourcomputercannotconnecttothenetwork”onpage101
•“Theadapterstopsworkingfornoapparentreason”onpage101
•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur”onpage102
•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,it
connectsat100Mbps”onpage102
Yourcomputercannotconnecttothenetwork
Symptom:Yourcomputercannotconnecttothenetwork.
Actions:Makesurethat:
•Thecableisinstalledproperly.
ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand
theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try
adifferentcable.
•Thecableisinstalledproperly.
•Youareusingthecorrectdevicedriver.
OntheWindows7operatingsystemandtheWindowsVistaoperatingsystem,dothefollowing:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe
passwordorprovideconrmation.
4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmightnot
usethecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlighted
adapter.
5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
•Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconguredtheadapterforfullduplex,makesuretheswitchportisalsoconguredforfullduplex.
Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoapparentreason
Symptom:Theadapterstopsworkingfornoapparentreason.
Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
TheWakeonLANfeatureisnotworking
Symptom:TheWakeonLAN(WOL)featureisnotworking.
Chapter10.Troubleshootinganddiagnostics101
Actions:
•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.
•Ifitis,checkwithyourLANadministratorforthenecessarysettings.
IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection
failsorerrorsoccur
Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection
failsorerrorsoccur.
Actions:
•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
•Connecttoa1000BASE-Thub/switch(not1000BASE-X).
IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,
itconnectsat100Mbps
Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Actions:
•Tryanothercable.
•Makesurethatthelinkpartnerissettoauto-negotiate.
•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.
Actions:
•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver
versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmele.
•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.
•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe
Windowsnoticationarea.
Note:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,clickShowhiddeniconsin
theWindowsnoticationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabout
theicon,seetheHelpinAccessConnections.
•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis
case-sensitiveinformation.
AwirelessWANproblem
Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.
Action:TheWANcardisnotsupportedonthiscomputer.Removeit.
Note:SomecomputermodelsdonothaveawirelessWAN.
Bluetoothproblems
ForBluetoothproblems,selectyoursymptomfromthefollowinglist:
•“SounddoesnotcomefromtheBluetoothheadphone”onpage103
102ThinkCentreUserGuide
•“PIMitemssentfromtheWindows7ortheWindowsVistaoperatingsystemcannotbereceived
correctly”onpage103
SounddoesnotcomefromtheBluetoothheadphone
Symptom:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeaker
eventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpentheControlPanelbyclickingStart➙ControlPanel.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.If
youareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
PIMitemssentfromtheWindows7ortheWindowsVistaoperatingsystemcannotbereceived
correctly
Symptom:PersonalInformationManager(PIM)itemssentfromtheWindows7ortheWindowsVista
operatingsystemcannotbereceivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.
Action:TheWindows7operatingsystemandtheWindowsVistaoperatingsystemsendPIMitemsinXML
format,butmostBluetooth-enableddeviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enabled
devicecanreceivealethroughBluetooth,aPIMitemsentfromtheWindows7operatingsystemandthe
WindowsVistaoperatingsystemmightbesavedasalewiththeextension.contact.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
•“Anoptionthatwasjustinstalleddoesnotwork”onpage103
•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage104
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
•Theoptionisdesignedforyourcomputer.
•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
•Youhavenotloosenedotherinstalledoptionsorcables.
•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction
correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother
installedadapters)todeterminetheresourcesrequiredforeachadapter.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Chapter10.Troubleshootinganddiagnostics103
Anoptionthatpreviouslyworkeddoesnotworknow
Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.
Actions:
•Verifythatalloptionhardwareandcableconnectionsaresecure.
•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.
•IfthefailingoptionisaSCSIoption,verifythat:
–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.
–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.
–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer
isturnedon.Formoreinformation,seeyourSCSIdocumentation.
•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Performanceandlockupproblems
Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:
•“Insufcientfreeharddiskdrivespace”onpage104
•“Excessivenumberoffragmentedles”onpage105
•“Insufcientmemory”onpage106
Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.
Insufcientfreeharddiskdrivespace
Symptom:Insufcientfreeharddiskdrivespace
TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.
TochecktheamountoffreespaceontheWindowsVistaoperatingsystemandtheWindows7operating
system,dothefollowing:
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.
Actionstofreeupdiskspace:
•OntheWindowsVistaoperatingsystem,dooneorallofthefollowing:
–
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.ChooseMyFilesorFilesfromallusersonthiscomputer.
5.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,and
thenclickOK.
6.ClickDeleteFiles.
104ThinkCentreUserGuide
–
1.ClickStart➙ControlPanel.
2.ClickPrograms.
3.ClickTurnWindowsfeaturesonoroff.
4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.
–
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.SelectFilesfromallusersonthiscomputer.
5.ClickContinue.
6.ClicktheMoreOptionstab.
7.IntheProgramsandFeaturesarea,clicktheCleanupbutton.
8.Alistofinstalledapplicationsisdisplayed.Selecttheapplicationyouwanttoremove.Click
Uninstall/ChangeandthenclickContinue.
•OntheWindows7operatingsystem,dooneorallofthefollowing:
–
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,and
thenclickOK.
–
1.ClickStart➙ControlPanel.
2.ClickPrograms.
3.ClickTurnWindowsfeaturesonoroff.
4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.
–
1.ClickStart➙Computer.
2.Right-clickyourCdriveentryandthenclickProperties.
3.ClickDiskCleanup.
4.ClickCleanupsystemles.
5.ClicktheMoreOptionstab.
6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.
7.Alistofinstalledapplicationsisdisplayed.Selecttheapplicationyouwanttoremove.Click
Uninstall/Change.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder
namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe
helpsystemforyoure-mailapplication.
Excessivenumberoffragmentedles
Symptom:Excessivenumberoffragmentedles
Chapter10.Troubleshootinganddiagnostics105
Action:RuntheWindowsDiskDefragmenterprogram.
Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk
drive,thediskdefragmentationprocessmighttakeuptoseveralhourstocomplete.
•OntheWindowsVistaoperatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.ClickStart➙Computer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstab.
5.ClickAnalyzedisktodetermineifadisk-defragmentationprocessisnecessary.ClickDefragment
disktostartadisk-defragmentationprocess.
•OntheWindows7operatingsystem,dothefollowing:
1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.
2.ClickStart➙Computer.
3.Right-clickyourCdriveentryandthenclickProperties.
4.ClicktheToolstab.
5.ClickDefragmentNow,thenclickContinue.
6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.
Insufcientmemory
Symptom:Insufcientmemory
Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.
Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,seeChapter11“Getting
information,help,andservice”onpage111.Forstep-by-stepinstructionsoninstallingmemory,see
“Installingorreplacingamemorymodule”onpage33.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Printerproblems
Symptom:Theprinterdoesnotwork.
Actions:Verifythat:
1.Theprinteristurnedonandisonline.
2.Paperisloadedcorrectly.
3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe
computer.
Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.
1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.
2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS
settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram”
onpage77.
106ThinkCentreUserGuide
Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou
cannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“Gettinginformation,help,and
service”onpage111.
Serialportproblems
Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.
Symptom:Serialportcannotbeaccessed.
Actions:
•Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.
Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.
•IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.
•IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.
•Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.
•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation
fortheserial-deviceoption.
•Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandrmlyseated.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page108forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage111.
Softwareproblems
Selectyoursymptomfromthefollowinglist:
•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage107
•“Softwaredoesnotworkasexpected”onpage107
Whenusingasortfeature,datesdonotsortinthecorrectorder
Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.
Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort
dates,alwaysassumingthersttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Softwaredoesnotworkasexpected
Symptom:Softwaredoesnotworkasexpected.
Actions:
•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare
havingdifcultyperformingaspecictaskwithinasoftwareprogram,refertothehelpsystemforthat
program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently
fromtheF1key.
•IfyouarehavingdifcultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe
Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.
•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:
Chapter10.Troubleshootinganddiagnostics107
–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe
informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter
ormemory,youmighthaveamemory-addressconict.)
–Thesoftwareisdesignedtooperateonyourcomputer.
–Othersoftwareworksonyourcomputer.
–Thesoftwareyouareusingworkscorrectlyonanothercomputer.
•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation
suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand
solutionstotheproblem.
•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:
–OntheWindowsVistaoperatingsystem,clickStart➙ControlPanel➙SystemandMaintenance➙
System➙SystemProtection➙SystemRestore.
–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System
➙SystemProtection➙SystemRestore.
•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand
reinstallit.
Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware
manufacturerorseeChapter11“Gettinginformation,help,andservice”onpage111fordetails.
USBproblems
Symptom:TheUSBconnectorscannotbeaccessed.
Actions:
•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB
devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.
•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.
•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.
•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.
•MakesureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.
RefertothedocumentationfortheUSBdevice.
•ResetthedevicebydetachingandreattachingtheUSBconnector.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramstotesttheUSBconnector(see
“Diagnosticprograms”onpage108forinstructions).IftheUSBdevicecamewithitsowndiagnostics,run
thosediagnosticsagainsttheUSBdevice.Ifyouneedtechnicalassistance,seeChapter11“Getting
information,help,andservice”onpage111.
Diagnosticprograms
Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris
runningtheWindowsoperatingsystem.
Notes:
108ThinkCentreUserGuide
1.Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith
eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic
purposes.FormoreinformationabouttheLenovoThinkVantageToolboxprogram,see“Lenovo
ThinkVantageToolbox”onpage109.FormoreinformationabouttheLenovoSolutionCenterprogram,
see“LenovoSolutionCenter”onpage109.
2.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.
See“PC-DoctorforDOS”onpage109fordetailedinformation.
3.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint
theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
Notes:
•TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7
operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeprogram,youcandownloadit
fromhttp://www.lenovo.com/diagnose.
•IfyouareusingtheWindowsVistaorWindowsXPoperatingsystem,goto
http://www.lenovo.com/diagnoseforthelatestinformationondiagnosticsforyour
computer.
ToruntheLenovoSolutionCenterprogramontheWindows7operatingsystem,clickStart➙AllPrograms
➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionsonthescreen.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint
theloglescreatedbytheprogram.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoThinkVantageToolbox
TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.
•ToruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructions
onthescreen.
•ToruntheLenovoThinkVantageToolboxprogramontheWindowsVistaoperatingsystem,clickStart➙
AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox.Followtheinstructionsonthescreen.
Followtheinstructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageToolbox
helpsystem.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Chapter10.Troubleshootinganddiagnostics109
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenot
beensuccessfulinisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogram
fromadiagnosticdiscthatyoucreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram
from:
http://www.lenovo.com/support
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromadiagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou
created.
Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:
1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.
See“Selectingorchangingthestartupdevicesequence”onpage80.
2.Makesurethecomputeristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic
programopens.
Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence.
However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperating
system,youneedtorestartthecomputertoaccessthediagnosticprogram.
3.Followtheinstructionsonthescreentoselectthediagnostictestyouwanttorun.
Note:Foradditionalhelp,presstheF1key.
4.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.
110ThinkCentreUserGuide
Chapter11.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovo.
Informationresources
Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.
LenovoThinkVantageTools
TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy
accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.
Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerspreinstalledwiththeWindows
7operatingsystemfromLenovo.
ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage
Tools.
ThinkVantageProductivityCenter
TheThinkVantageProductivityCenterprogramcontainsinformationsourcesandtoolsdesignedtomake
computingeasyandsecure.Itprovideseasyaccesstovarioustechnologies,suchas:
•ClientSecuritySolution
•PowerManager
•ProductivityCenter
•ProductRecovery
•RescueandRecovery
•SystemUpdate
Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith
theWindowsVistaoperatingsystemfromLenovo.
ToaccesstheThinkVantageProductivityCenterprogram,clickStart➙AllPrograms➙ThinkVantage
➙ProductivityCenter.
LenovoWelcome
TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou
throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.
HelpandSupport
TheWindowsHelpandSupportinformationsystemguidesyoutovarioushelpandsupportinformation
fromLenovoandMicrosoft,suchasupdatingdrivers,accessingThinkVantageTechnologies,andaccessing
usermanuals.
ToaccesstheWindowsHelpandSupportinformationsystem,clickStart➙HelpandSupport.
©CopyrightLenovo2011,2012111
SafetyandWarranty
TheThinkCentreSafetyandWarrantyGuidethatisprovidedwithyourcomputercontainsinformationon
safety,setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.
LenovoWebsite
TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,upgrade,andmaintain
yourcomputer.Youcanalsodothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.
•Accesstheonlinemanualsforyourproducts.
•AccesstheLenovoLimitedWarranty.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thissectioncontainsinformationaboutobtaininghelpandservice.
Usingthedocumentationanddiagnosticprograms
Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”on
page91.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see
“Informationresources”onpage111.
Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.
Mostcomputerscomewithasetofdiagnosticprogramsthathelpyouidentifyhardwareproblems.For
instructionsonusingthediagnosticprograms,see“Diagnosticprograms”onpage108.
112ThinkCentreUserGuide
YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo
SupportWebsiteat:
http://www.lenovo.com/support
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identicationofsoftwareproblemsources
•CongurationofBIOSaspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
RefertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputerforinformationabout
yourwarrantytypeandduration.Youmustretainyourproofofpurchasetoobtainwarrantyservice.
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheThinkCentreSafetyandWarrantyGuidethatcomes
withyourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwarecongurationinformation
Usingotherservices
Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer
machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically
entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice
providersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
Chapter11.Gettinginformation,help,andservice113
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof
thecountrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickProduct&Service
Warranty,andfollowtheinstructionsonthescreen.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour
preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight
apply.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextended
hardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvaryby
countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
http://www.lenovo.com
114ThinkCentreUserGuide
AppendixA.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specicenvironment.
©CopyrightLenovo2011,2012115
Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo
TheLenovologo
RescueandRecovery
ThinkCentre
ThinkVantage
Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.
Intel,IntelCore,Celeron,andPentiumaretrademarksofIntelCorporationintheUnitedStates,other
countries,orboth.
LinuxisatrademarkofLinusTorvaldsintheUnitedStates,othercountries,orboth.
Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.
116ThinkCentreUserGuide
AppendixB.Regulatoryinformation
Exportclassicationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassicationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Televisionoutputnotice
Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.
ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S.
patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners.
UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended
forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation.
Reverseengineeringordisassemblyisprohibited.
Electronicemissionsnotices
ThefollowinginformationreferstoLenovopersonalcomputermachinetypes0267,0385,1981,4167,5025,
5032,5049,5070,and7518.
FederalCommunicationsCommissionDeclarationofConformity
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodicationstothisequipment.
Unauthorizedchangesormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
©CopyrightLenovo2011,2012117
IndustryCanadaClassBemissioncompliancestatement
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.
EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modicationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
118ThinkCentreUserGuide
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
JapaneseVCCIClassBstatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase
LenovoproductserviceinformationforTaiwan
KeyboardandmousecompliancestatementforTaiwan
Additionalregulatoryinformation
Foradditionalregulatoryinformation,refertotheThinkCentreRegulatoryNoticeshippedwithyourcomputer.
Dependingonthecongurationofyourcomputerandthecountryorregionwherethecomputerwas
purchased,youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailable
ontheLenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,go
tohttp://www.lenovo.com/supportandclickUserGuides&Manuals.
AppendixB.Regulatoryinformation119
120ThinkCentreUserGuide
AppendixC.WEEEandrecyclinginformation
ImportantWEEEInformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,
EuropeanDirective2002/96/EC,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectivesystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling
Recyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
©CopyrightLenovo2011,2012121
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting
andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For
details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor
PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers
andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof
chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat
http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledonthesystemboardofyourLenovocomputertoprovidepower
tothecomputerclockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouwantto
replaceitwithanewone,contactyourplaceofpurchaseoraskforarepairserviceprovidedbyLenovo.If
youhavereplaceditbyyourselfandwanttodisposeofthedisusedlithiumbattery,insulateitwithvinyltape,
contactyourplaceofpurchase,andfollowtheirinstructions.IfyouuseaLenovocomputerathomeand
needtodisposeofalithiumbattery,youmustcomplywithlocalordinancesandregulations.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecerticadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecícoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,amdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationforTaiwan
122ThinkCentreUserGuide
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
AppendixC.WEEEandrecyclinginformation123
124ThinkCentreUserGuide
AppendixD.RestrictionofHazardousSubstancesDirective
(RoHS)
ChinaRoHS
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).
UkraineRoHS
©CopyrightLenovo2011,2012125
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
126ThinkCentreUserGuide
Index
A
arescuemedium,creatingandusing72
accessing
systemboardcomponentsanddrives32
Administrator,password78
antivirussoftware7
audioline-inconnector9
audioline-outconnector9
audiosubsystem1
B
backupandrecoveryoperations70
basictroubleshooting91
battery,replacing41
boot-blockrecovery84
C
cablelock,security26
cables,connecting67
cardreader,installing36
changing
password78
startupdevicesequence80
cleaninganopticalmouse87
CMOS,clearing79
components,internal11
computercover
opening30
connectordescription9
connectors
rear8
connectors,controls,indicators
front8
considerations,passwords78
creating
andusingarescuemedium72
creatingandusing
recoverymedia69
CRU
completingtheinstallation67
customersupportcenter113
D
deletingapassword78
devicedrivers68
devices,handlingstatic-sensitive29
diagnosticsprograms,using112
diagnostics,troubleshooting91
DisplayPortconnector9
documentation,using112
drivers,device68
drives
bays13
specications13
E
environment,operating4
Ethernet1
Ethernetconnector9
exiting,SetupUtility81
expansion3
externaloptions,installing29
F
failure,recoveringfromPOST/BIOS84
features1
ashingtheBIOS83
front
connectors,controls,indicators8
frontaudioandUSBassembly,replacing65
frontbezel
removing,reinstalling30
G
getting
help111
information111
service111
H
harddiskdrive,replacing44
heatsinkandfanassembly
replacing49
help
andservice112
getting111
HelpandSupport111
I
importantsafetyinformationv
information
getting111
importantsafetyv
resources111
safety112
warranty112
Input/Output(I/O)features3
installing
solidstatedrive42
©CopyrightLenovo2011,2012127
installingoptions
memorymodule33
PCIcard34
internaldrives1
internalspeaker,replacing60
K
keyboardconnector10
keyboard,replacing67
L
LenovoSolutionCenter109
LenovoThinkVantageToolbox109
LenovoThinkVantageTools111
LenovoWelcome5,111
locatingcomponents11
M
media,creatingandusingrecoverymedia69
memorymodule
installing,replacing33
systemboard33
Microphoneconnector10
microprocessor
replacing57
mouseconnector10
mouse,replacing67
N
notices115
O
openingcomputercover30
operations,backupandrecovery70
opticaldrive,installingorreplacing46
opticalmouse
cleaning87
P
partsreplacement,completing67
password
Administrator78
considerations78
Power-OnPassword78
setting,changing,deleting78
passwords
erasing79
lostorforgotten79
passwords,using77
PCIcard34
installing,replacing34
physicalspecications4
power
features3
powersupplyassembly
replacing52
power-onself-test(POST)83
Power-On,Password78
productivitycenter,ThinkVantage111
programs,updatingsystem83
purchasingadditionalservices114
R
rearconnectors8
recovering
fromaPOST/BIOSupdatefailure84
software69
recovery
boot-block84
operations,backupand70
problems,solving75
recoverymedia,creatingandusing69
removing,reinstalling
frontbezel30
replacing
battery41
harddiskdrive44
heatsinkandfanassembly49
microprocessor57
powersupplyassembly52
RescueandRecovery69
workspace,RescueandRecovery71
RescueandRecoveryworkspace71
resources,information111
S
safetyv
safetyinformation112
security
cablelock26
enablingordisabling79
features3
selecting
startupdevice80
temporarystartupdevice80
serialport10
service
andhelp112
customersupportcenter113
getting111
services
other113
purchasingadditional114
setting
password78
settings
changing77
viewing77
SetupUtility77
SetupUtilityprogram,starting77
SetupUtility,exiting81
software
128ThinkCentreUserGuide
recovering69
solidstatedrive,installing42
solvingrecoveryproblems75
startingtheSetupUtilityprogram77
startupdevice80
sequence,changing80
temporary,selecting80
static-sensitivedevices,handling29
system
management2
programs83
systemboard
connectors12
locatingparts12
locations12
memorymodule33
systemboardcomponentsanddrives
accessing32
T
temporarystartupdevice80
theBIOS,updating(ashing)83–84
ThinkVantageproductivitycenter111
trademarks116
troubleshooting,basic91
troubleshooting,diagnostics91
U
updating
(ashing)theBIOS83
systemprograms83
updating(ashing)theBIOS84
USBconnector10
using
arescuemedium,creatingand72
diagnosticprograms112
documentation112
otherservices113
passwords77
SetupUtility77
V
VGAmonitorconnector10
videosubsystem1
viewingandchangingsettings77
W
warrantyinformation112
workspace,backupandrecovery71
©CopyrightLenovo2011,2012129
130ThinkCentreUserGuide
PartNumber:0A74333
PrintedinUSA
(1P)P/N:0A74333
*1P0A74333*

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