Lenovo 4318CTO R88Z4TE THINKPAD W510 User Guide Manual Operating Instructions To The D3c2d2d3 Fe84 4099 8996 A821bce6aaab

User Manual: Lenovo 4318CTO-R88Z4TE to the manual

Open the PDF directly: View PDF .
Page Count: 210 [warning: Documents this large are best viewed by clicking the View PDF Link!]

About this manual
Chapter 1. Safety information
Chapter 2. Important service information
- Strategy for replacing FRUs
- Strategy for replacing FRUs for CTO, CMV, and GAV
  - Product definition
  - FRU identification for CTO, CMV, and GAV products
Chapter 3. General checkout
Chapter 4. Related service information
Chapter 5. Installing and configuring RAID
Chapter 6. Status indicators
Chapter 7. Fn key combinations
Chapter 8. FRU replacement notices
- Screw notices
- Retaining serial numbers
Chapter 9. Removing and replacing a FRU
Chapter 10. Locations
Chapter 11. Parts list
Appendix A. Notices
- Trademarks

ThinkPadT510,T510i,andW510

HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage201.

SixthEdition(April2012)

©CopyrightLenovo2009,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Downloaded from LpManual.com Manuals

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdriveorsolid

statedrive...............26

Importantnoticeforreplacingasystem

board................26

Howtouseerrormessage........26

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................26

Productdenition............26

FRUidenticationforCTO,CMV,andGAV

products...............27

Chapter3.Generalcheckout.....29

Whattodorst..............29

Checkoutguide..............30

SystemsupportingtheLenovoThinkVantage

ToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram..........30

SystemsupportingtheLenovodiagnostics

programs...............35

Powersystemcheckout...........37

Checkingtheacadapter.........37

Checkingoperationalcharging......38

Checkingthebatterypack........38

Checkingthebackupbattery.......39

Chapter4.Relatedservice

information..............41

RestoringthefactorycontentsbyusingRecovery

DiscSet.................41

Passwords................42

Power-onpassword...........42

Hard-diskpassword...........42

Supervisorpassword..........43

Howtoremovethepower-onpassword...43

Howtoremovethehard-diskpassword...43

Powermanagement............44

Screenblankmode...........44

Sleep(standby)mode..........44

Hibernationmode...........45

Symptom-to-FRUindex...........45

Numericerrorcodes..........46

Errormessages............50

Beepsymptoms............51

No-beepsymptoms...........52

LCD-relatedsymptoms.........52

Intermittentproblems..........52

Undeterminedproblems.........53

Chapter5.Installingandconguring

RAID..................55

SupportedRAIDcongurations........55

ConguringthesystemBIOStoenableembedded

SATARAIDfunctionality...........55

CreatingRAIDvolumes...........55

DeletingRAIDvolumes...........56

Chapter6.Statusindicators.....57

Chapter7.Fnkeycombinations...61

Chapter8.FRUreplacement

notices................65

Screwnotices...............65

Retainingserialnumbers...........66

Restoringtheserialnumberofthesystem

unit.................66

RetainingtheUUID...........67

ReadingorwritingtheECAinformation...67

Chapter9.Removingandreplacinga

FRU..................69

BeforeservicingThinkPadT510,T510i,and

W510..................70

1010Batterypack.............70

1020SerialUltrabayEnhanceddeviceortravel

bezel..................71

1030DIMMslotcover............73

1040DIMM(bottomslot)...........73

1050Harddiskdriveslotcover,harddiskdriveand

HDDrubberrailsorsolidstatedriveandstorage

converter.................74

1060Keyboard..............76

©CopyrightLenovo2009,2012i

Downloaded from LpManual.com Manuals

1070DIMM(upperslot)...........79

1080PCIExpressMiniCardforwirelessLAN..80

1090PCIExpressMiniCardforwirelessWAN..82

1100Keyboardbezelassembly........84

1110Bluetoothdaughtercard(BDC-2.1)....87

1120Backupbattery............88

1130SmartCardorContactlessSmartCardor

SmartCarddummyspacer..........89

1140Speakerassembly...........92

1150Thermalmodule............94

1160CPU................96

1170LCDunit...............97

1180Basecoverassembly..........100

1190I/Osubcard.............102

1200Systemboardassemblyandmagnesium

structureframe..............103

2010LCDbezelassembly..........107

2020LEDsubcard.............108

2030Integratedcamera...........109

2040LCDcable,cameracable,LCDpanel,and

hinges..................109

2050AntennakitandLCDrearcoverassembly..112

Chapter10.Locations........115

Frontview................115

Rearview.................116

Bottomview...............117

Chapter11.Partslist........119

Overall..................120

LCDFRUs................169

Keyboard.................188

Miscellaneousparts............189

ACadapters...............190

Powercords...............191

Recoverydiscs..............192

WindowsXPProfessional(32bit)DVDs...192

WindowsVistaBusiness(32bit)DVDs...193

WindowsVistaHomeBasic(32bit)DVDs..194

Windows7HomeBasic(32bit)DVDs....194

Windows7HomePremium(32bit)DVDs..195

Windows7HomePremium(64bit)DVDs..196

Windows7Professional(32bit)DVDs....197

Windows7Professional(64bit)DVDs....198

Commonservicetools...........200

AppendixA.Notices.........201

Trademarks................202

iiThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.

ThinkPadT510andT510iMT4313,4314,4339,4349,4384,4484,and4873

ThinkPadW510MT4318,4319,4387,4389,4391,4875,and4876

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad

products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”

onpage1andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2009,2012iii

Downloaded from LpManual.com Manuals

ivThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2009,20121

Downloaded from LpManual.com Manuals

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near

theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.

Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

2ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

Chapter1.Safetyinformation3

Downloaded from LpManual.com Manuals

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

DANGER

4ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

DANGER

Chapter1.Safetyinformation5

Downloaded from LpManual.com Manuals

DANGER

6ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

PERIGO

Chapter1.Safetyinformation7

Downloaded from LpManual.com Manuals

PERIGO

DANGER

8ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

DANGER

Chapter1.Safetyinformation9

Downloaded from LpManual.com Manuals

DANGER

VORSICHT

10ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

VORSICHT

Chapter1.Safetyinformation11

Downloaded from LpManual.com Manuals

12ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation13

Downloaded from LpManual.com Manuals

14ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation15

Downloaded from LpManual.com Manuals

16ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

Chapter1.Safetyinformation17

Downloaded from LpManual.com Manuals

18ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation19

Downloaded from LpManual.com Manuals

20ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation21

Downloaded from LpManual.com Manuals

22ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter1.Safetyinformation23

Downloaded from LpManual.com Manuals

24ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby

thismanual:

•“StrategyforreplacingFRUs”onpage25

–“Strategyforreplacingaharddiskdriveorsolidstatedrive”onpage26

–“Importantnoticeforreplacingasystemboard”onpage26

–“Howtouseerrormessage”onpage26

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage26

–“Productdenition”onpage26

–“FRUidenticationforCTO,CMV,andGAVproducts”onpage27

Important:

•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein

obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.TelephonenumbersforLenovo

Supportareavailableat:

http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo®

authorizedservicetechniciansareavailableinthefollowingsupportsite:

http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs

listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore

completingtheserviceaction.

Todownloadsoftwarexes,drivers,andBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support

2.ClickDownloadDrivers&Software,andthenfollowthedirectionsonthescreenandinstallthe

necessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall

theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither

theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,

reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.

Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.

ReplaceonlytheFRUthatchangedthesymptoms.

Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running

AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView

Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

©CopyrightLenovo2009,201225

Downloaded from LpManual.com Manuals

Strategyforreplacingaharddiskdriveorsolidstatedrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive(HDD)orsolidstatedrive(SSD).This

willcauseallcustomerdataontheharddiskorsolidstatedrivetobelost.Besurethatthecustomerhasa

currentbackupofthedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect

drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan

causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,

beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror

codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU

Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis

congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,

ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT

and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit

MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial

bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”

(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV

model(Example:1829-W15).

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15

willbefoundontheeSupportsite.)

•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare

custommodelsandarenotfoundintheHMM.

26ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM

portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not

“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame

xedmodelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV

products.ThesesourcesarePEW,eSupport,andtheHMM.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities

forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard

diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where

model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,

wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:

http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY

SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe

returnedinthePEWrecordunderCOMPONENTINFORMATION.

UsingeSupport

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe

samerecordfoundinPEW).

•eSupportcanbeaccessedatthefollowingWebsite:http://www.lenovo.com/support

•T oviewthekeycommodities,clickonPARTSINFORMA TION,thenPARTSLOOKUP .T ypeinthemodel

typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS

SHIPPEDWITHYOURSYSTEM.

FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•ToviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under

QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMATION.Under“FilterbyCategory”

selectSERVICEPARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof

servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.

UsingtheHMM

ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.

Chapter2.Importantserviceinformation27

Downloaded from LpManual.com Manuals

28ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage29

•“Checkoutguide”onpage30

–“SystemsupportingtheLenovoThinkVantageToolboxprogramandthePC-DoctorforDOS

diagnosticsprogram”onpage30

–“SystemsupportingtheLenovodiagnosticsprograms”onpage35

•“Powersystemcheckout”onpage37

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor®forDOS

diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe

computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,

dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat

themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur

foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,

electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou

suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do

notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor

partsreturnformthatyouattachtoit:

•Nameandphonenumberofservicetechnician

•Dateofservice

•Dateonwhichthemachinefailed

•Dateofpurchase

•Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

•ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

•FailingFRUnameandpartnumber

•Machinetype,modelnumber,andserialnumber

•Customer'snameandaddress

Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe

computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating

environment,orimpropermaintenancebythecustomer.

©CopyrightLenovo2009,201229

Downloaded from LpManual.com Manuals

Followingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptomsthat

mightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty

byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,

ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,

ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

SystemsupportingtheLenovoThinkVantageT oolboxprogramandthe

PC-DoctorforDOSdiagnosticsprogram

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantage®

ToolboxprogramandthePC-Doctor®forDOSdiagnosticsprogram.Somedescriptionsmightnotapply

toyourparticularcomputer.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan

detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:http://www.lenovo.com/support

TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem,

youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.

30ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

ToenterBIOSSetupUtility,doasfollows:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe

passwordisentered.YoucanstarttheBIOSSetupUtilitybypressingEnterinsteadofenteringthesupervisor

password;however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.

OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If

youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis

availableonthefollowingWebsite:

http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe

dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,

CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical

discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly

appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thesystemcanbestarted

fromaUSBattachedopticaldrive.

Torunthetest,doasfollows:

1.T urnoffthecomputer.

2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledonthecomputer.

3.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on

page37,andcheckthepowersources.

Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage45.

4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

5.InsertthePC-DoctorCDintotheopticaldrive.

6.PresscursorkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.

7.Followtheinstructionsonthescreen.

8.ThemainpanelofPC-Doctorappears.

9.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Y oucanselectanitemnotonlywiththearrowkeys,butalsowiththeTrackPoint®pointer.

InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames

mayappearinthePC-Doctormenu.

Chapter3.Generalcheckout31

Downloaded from LpManual.com Manuals

Diagnostics

Run Normal Test

Run Quick Test

CPU/Coprocessor

Systemboard

Video Adapter

Fixed Disks

Diskette Drives

Other Devices

Communication

Advanced Memory Tests

Interactive Tests Hardware Info Utility Quit F1=Help

Use the cursor keys and ESC to move in menus. Press ENTER to select.

Wireless LAN

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveTests

•RunNormalTest

•RunQuickTest

•CPU/Coprocessor

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•Communication

•WirelessLAN

•AdvancedMemoryTests

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveTest

•IntelWLANRadioTest

Notes:

•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it

cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor

attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.

•TotestDigitalSignatureChip,thesecuritychipmustbesettoActive.

10.Runtheapplicablefunctiontest.

11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

12.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

32ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Hardware

Info

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•LogicalDiskDrives

•VGAInformation

•IDEDriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility•RunExternalTests

•SurfaceScanHardDisk

•BenchmarkSystem

•DOSShell

•TechSupportForm

•BatteryRundown

•ViewTestLog

•PrintLog

•SaveLog

•FullEraseHardDrive

•QuickEraseHardDrive

LenovoThinkVantageToolbox(LenovoSystemToolbox)

LenovoThinkVantage®Toolbox(LenovoSystemToolboxinWindows®Vista®andWindowsXP)isa

diagnosticprogramthatworksthroughtheWindowsoperatingsystem.Itenablesyoutoviewsymptomsof

computerproblemsandsolutionsforthem,andincludesautomaticnoticationwhenactionisrequired,

computingassistance,advanceddiagnostics,anddiagnostichistory.

Note:ThelatestLenovoThinkVantageToolbox(LenovoSystemToolbox)isavailableatthefollowingWeb

site:http://www.lenovo.com/support

ToinstallthelatestLenovoThinkVantageT oolbox(LenovoSystemToolbox)onthecomputer,followthe

instructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:

WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.

Youcanalsorunthisprogramaseitherofthefollowing:

•ClickStart➙AllPrograms➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.

•ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo'sSystemHealthandDiagnostics

WindowsVistaandWindowsXP:

ClickStart➙AllPrograms➙LenovoServices➙LenovoSystemToolbox.

Followtheinstructionsonthescreen.LenovoThinkVantageToolbox(LenovoSystemToolbox)alsohas

problemdeterminationaidsthatdeterminesoftwareandusageproblems.

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

Chapter3.Generalcheckout33

Downloaded from LpManual.com Manuals

PC-DoctorforRescueandRecovery

InsomemodelsofThinkPadNotebook,theRescueandRecovery®workspaceenablesyoutorunthe

PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.

Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics➙CPU/Coprocessor

2.Diagnostics➙Systemboard

3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook,

detachit.

4.Placethecomputeronahorizontalsurface,andrunDiagnostics➙ThinkPad

Devices➙HDDActiveProtectionT est.

Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.

PowerDiagnostics➙ThinkPadDevices➙ACAdapter➙Battery1(Battery2)

LCDunit1.Diagnostics➙VideoAdapter

2.InteractiveT ests➙Video

AudioEntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility,

andrunDiagnostics➙OtherDevice➙ConexantAudio

SpeakerInteractiveT ests➙InternalSpeaker

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff

andturnonthecomputer.Then,runthistestagain.

Keyboard1.Diagnostics➙Systemboard➙Keyboard

2.InteractiveT ests➙Keyboard

EntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility,

andrunDiagnostics➙FixedDisks

Harddiskdriveorsolidstate

drive

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.Todiagnose

thedrivefromtheBIOSSetupUtility,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.Turnonthecomputer.

3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate

button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS

SetupUtility.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.

6.PressEntertostartthediagnosticprogram.

Diskettedrive1.Diagnostics➙DisketteDrives

2.InteractiveT ests➙Diskette

Opticaldrive1.Diagnostics➙OtherDevices➙OpticalDrive

2.InteractiveTests➙OpticalDriveTest

Memory1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙Advanced

MemoryTests.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,

andrunthetestagain.

34ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table1.FRUtests(continued)

FRUApplicabletest

TrackPointorpointing

device

IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup

Utility.IftheTrackPointisdisabled,selectAutomatictoenableit.

AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This

driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer.

Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no

serviceactionisnecessary.

IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

TouchPadIftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup

Utility.IftheTouchPadisdisabled,selectAutomatictoenableit.IfenablingtheTouch

Paddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests➙Mouse

SystemsupportingtheLenovodiagnosticsprograms

ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovodiagnosticsprograms.

Somedescriptionsmightnotapplytoyourparticularcomputer.

TheLenovodiagnosticsprogramsincludethefollowing:

•LenovoSolutionCenter

•Quicktestprograms

•UEFIdiagnosticprogram

•Bootablediagnosticprograms

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

Note:TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7

operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,clickStart➙ControlPanel➙SystemandSecurity➙Lenovo

-SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

Foradditionalinformationaboutthisprogram,seethehelpinformationsystem.

Quicktestprograms

LenovoHardDriveQuickT estandLenovoMemoryQuickTestaretwoquicktestprogramsthatenableyou

totroubleshootandresolvecomputerinternalstorageandmemoryproblems.

Notes:

•IfthecomputeryouareservicingisnotinstalledwiththeLenovoSolutionCenterprogram,youcan

downloadthequicktestprogramsfromtheLenovoSupportWebsite.

•ThetwoprogramsareapplicabletocomputersinstalledwiththeWindows7,WindowsXP ,Windows

Server2003,orWindowsServer2008operatingsystem.

Chapter3.Generalcheckout35

Downloaded from LpManual.com Manuals

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions

ontheWebsite.

Torunaquicktestusingthedownloadedprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagfolder.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selecttheteststobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information

messageswillbedisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemoryandinternal

storageproblems,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage37,

andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage45

forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu

windowopens,releasetheF12key.

3.PresstheTabkeytoswitchtotheApplicationMenuwindow.

4.UsethearrowkeystoselectLenovoDiagnosticsandthenpressEnter.ThemainscreenoftheUEFI

diagnosticprogramisdisplayed.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

TestsTools

•QuickMemoryTest

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsTool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada

bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover

theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic

mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

36ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

37,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page45forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

37,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page45forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.T urnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.T urnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacadapter”onpage37

•“Checkingoperationalcharging”onpage38

•“Checkingthebatterypack”onpage38

•“Checkingthebackupbattery”onpage39

Checkingtheacadapter

Youareherebecausethecomputerfailsonlywhentheacadapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe

dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity

andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage38.

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

Chapter3.Generalcheckout37

Downloaded from LpManual.com Manuals

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:

PinVoltage(Vdc)

1+20

3Ground

(20V)

Note:Outputvoltageofpinno.2oftheacadaptermaydifferentfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,dothefollowing:

•Replacethesystemboard.

•Iftheproblempersists,goto“FRUtests”onpage34.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery

packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery

packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes

notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis

stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe

totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects

thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe

Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining

isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery

Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave

itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe

followinggure:

38ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

TerminalVoltage(Vdc)

1+0to+12.6

7Ground(-)

1(+)2(+) 3456(-)7(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.

Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe

resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.T urnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage70).

4.Removethebackupbattery(see“1120Backupbattery”onpage88).

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

WireVoltage(Vdc)

Red+2.5to+3.2

BlackGround

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout39

Downloaded from LpManual.com Manuals

40ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage41

•“Passwords”onpage42

•“Powermanagement”onpage44

•“Symptom-to-FRUindex”onpage45

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they

willbepostedonhttp://www.lenovo.com/support

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdriveorsolidstatedriveisreplacedbecauseofafailure,noproductrecoveryprogramis

onthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.OrdertheRecovery

DiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installedsoftware

whentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage192.

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer

totheoriginalfactoryconguration.

OperatingSystemRecoveryDisc(onedisc)ThisdiscrestorestheMicrosoft®Windowsoperating

system.Usethisdisctostarttherecoveryprocess.

ApplicationsandDriversRecoveryDisc(oneor

morediscs)

Thisdiscrestoresthepreinstalledapplicationsand

driversonthecomputer.

SupplementalRecoveryDiscThisdisccontainsadditionalcontent,suchas

updatestothesoftwarethatwaspreinstalledonthe

computer.Notallrecoverydiscsetscomewitha

SupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you

canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.Ifyou

userecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

©CopyrightLenovo2009,201241

Downloaded from LpManual.com Manuals

3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento

begintherecoveryprocess.

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand

conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe

instructionsonthescreen.

6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe

applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea

SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe

discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The

computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe

instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.

StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand

exittheSetupUtility.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),

thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris

turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The

passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see

“Howtoremovethepower-onpassword”onpage43.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser

haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires

twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen

providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe

usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized

42ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom

theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage43.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust

entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno

serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

(A)IfnoSVPhasbeenset:

1.T urnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage70.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1120Backupbattery”on

page88.

4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes

notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels

supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter

thePOP .Fortheothermodels,enterthePOP .

Note:TocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,

entertheBIOSSetupUtilityandgotoSecurity➙Password.IftheUsingPassphraseitemisdisplayed

inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectPower-OnPassword.

6.T ypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld

blank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10;then,intheSetupConrmationwindow,selectY es.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany

servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe

replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe

following:

1.T urnonthecomputer.

Chapter4.Relatedserviceinformation43

Downloaded from LpManual.com Manuals

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels

supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe

masterHDP .Fortheothermodels,enterthemasterHDP .

Note:TocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,

entertheBIOSSetupUtilityandgotoSecurity➙Password.IfUsingPassphraseitemisdisplayed

inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword

eldblank,andpressEntertwice.

8.PressF10.

9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep

(standbyinWindowsXP),andhibernation.

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage

ProductivityCenter.

Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs

inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•TheCPUstops.

Toentersleep(standby)mode,pressFn+F4.

Note:Y oucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,

theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

44ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,

andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand

resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.(doesnotsupportthering

indicator(RI)resumebyPCCarddevice.)

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita

fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit

beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget

anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PresstheFn+F12keycombination.

•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation

mode,performthataction.

–Closingthelid.

–Pressingthepowerbutton.

–PressingtheFn+F4keycombination.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe

keyboard,theTrackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The

hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe

harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage46

•“Errormessages”onpage50

•“Beepsymptoms”onpage51

•“No-beepsymptoms”onpage52

•“LCD-relatedsymptoms”onpage52

Chapter4.Relatedserviceinformation45

Downloaded from LpManual.com Manuals

•“Intermittentproblems”onpage52

•“Undeterminedproblems”onpage53

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost

likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor

action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe

computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe

replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan

beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot

describedthere,goto“Intermittentproblems”onpage52.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor

thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

SymptomorerrorFRUoraction,insequence

0175

BadCRC1,stopPOSTtask—TheEEPROMchecksumis

notcorrect.

Systemboard.

0176

SystemSecurity—Thesystemhasbeentamperedwith.

1.RunBIOSSetupUtility,andsavethecurrent

settingbypressingF10.

2.Systemboard.

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe

supervisorpasswordintheEEPROMisnotcorrect.

Systemboard.

0182

BadCRC2.EnterBIOSSetupandloadSetup

defaults.—ThechecksumoftheCRS2settinginthe

EEPROMisnotcorrect.

1.RunBIOSSetupUtility.PressF9,andEnterto

loadthedefaultsetting.Thensavethecurrent

settingbypressingF10.

2.Systemboard.

0185

Badstartupsequencesettings.EnterBIOSSetupand

loadSetupdefaults.

1.RunBIOSSetupUtility.PressF9,andEnterto

loadthedefaultsetting.Thensavethecurrent

settingbypressingF10.

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

Systemboard.

0188

InvalidRFIDSerializationInformationArea.

Systemboard.

0189

InvalidRFIDcongurationinformationarea—The

EEPROMchecksumisnotcorrect.

Systemboard.

0190

Criticallow-batteryerror

1.Chargethebatterypack.

2.Batterypack.

46ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

0191

SystemSecurity—InvalidRemoteChangerequested.

1.RunBIOSSetupUtility,andthensavecurrent

settingbypressingF10.

2.Systemboard.

0192

SystemSecurity—EmbeddedSecurityhardwaretamper

detected.

Systemboard.

0193

RFantennahasbeenremoved

Enterthesupervisorpassword.

0194

Thecomputerhasbeencarriedthroughasecuritygate

Enterthesupervisorpassword.

0195

Securityhardwaretamperdetected

1.EnterBIOSSetupUtilitybyenteringsupervisor

password,andselectPassword➙SecurityChip

➙ClearSecurityChiptoclearthiserror.

2.Securitychip.

3.Systemboard.

0196

Securityhardwareremoved

1.EnterBIOSSetupUtilitybyenteringsupervisor

password,andselectPassword➙SecurityChip

➙ClearSecurityChiptoclearthiserror.

2.Securitychip.

3.Systemboard.

0197

Invalidremotechangerequested.

Theremotecongurationforthesecuritychiphas

failed.Conrmtheoperationandtryagain.

0199

SystemSecurity—Securitypasswordretrycount

exceeded.

1.RunBIOSSetupUtility,andthensavethecurrent

settingbypressingF10.

2.Systemboard.

01C8

Twoormoremodemdevicesarefound.Removeallbut

oneofthem.Press<Esc>tocontinue.

1.RemoveeitheraMini-PCICardoramodem

daughtercard.Otherwise,pressEsctoignore

thewarningmessage.

2.Systemboard.

01C9

TwoormoreEthernetdevicesarefound.Removeallbut

oneofthem.Press<Esc>tocontinue.

1.RemoveeitheraMiniPCIEthernetcardoran

Ethernetdaughtercard.Otherwise,pressEscto

ignorethewarningmessage.

2.Systemboard.

01C9

MorethanoneEthernetdevicesarefound.Removeone

ofthem.Press<Esc>tocontinue.

1.RemovetheEthernetdevicethatyouinstalled;or

pressEsctoignorethewarningmessage.

2.Systemboard.

01CA

MorethanoneWirelessLANdevicesarefound.Remove

oneofthem.

1.RemovethewirelessLANdevicethatyou

installed.

2.Systemboard.

0200

Harddiskerror—Theharddiskisnotworking.

1.Reseattheharddiskdrive.

2.LoadSetupDefaultsinBIOSSetupUtility.

3.Harddiskdrive.

4.Systemboard.

021x

Keyboarderror.

Runinteractivetestsofthekeyboardandtheauxiliary

inputdevice.

0220

Monitortypeerror—Monitortypedoesnotmatchtheone

speciedinCMOS.

LoadSetupDefaultsinBIOSSetupUtility.

0230

ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.

Systemboard.

Chapter4.Relatedserviceinformation47

Downloaded from LpManual.com Manuals

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

0231

SystemRAMerror—SystemRAMfailsatoffsetnnnn.

1.DIMM.

2.Systemboard.

0232

ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.

1.DIMM.

2.Systemboard.

0250

Systembatteryerror—Systembatteryisdead.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

0251

SystemCMOSchecksumbad—Defaultconguration

used.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

0252

Passwordchecksumbad—Thepasswordiscleared.

ResetthepasswordbyrunningBIOSSetupUtility.

0260

Systemtimererror.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

0270

Real-timeclockerror.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

0271

Dateandtimeerror—Neitherthedatenorthetimeisset

inthecomputer.

RunBIOSSetupUtilitytoresetthetimeanddate.

0280

Previousbootincomplete—Defaultcongurationused.

1.Load“SetupDefault”inBIOSSetupUtility.

2.DIMM.

3.Systemboard.

02B2

IncorrectdriveAtype.

1.Diskettedrive.

2.ExternalFDDcable.

3.I/Ocard.

02D0

Systemcacheerror.

02F0

CPUID:xxFailed.

1.CPU.

2.Systemboard.

02F4

EISACMOSnotwritable.

1.LoadSetupDefaultsinBIOSSetupUtility.

2.Replacethebackupbattery.

3.Systemboard.

02F5

DMAtestfailed.

1.DIMM.

2.Systemboard.

02F6

SoftwareNMIfailed

1.DIMM.

2.Systemboard.

02F7

Fail-safetimerNMIfailed

1.DIMM.

2.Systemboard.

1801

Attacheddockingstationisnotsupported

Shutdownthecomputerandremoveitfromthe

dockingstation.

48ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

1802

Unauthorizednetworkcardispluggedin—Turnoffand

removetheminiPCInetworkcard.

1.RemoveMiniPCInetworkcard.

2.Systemboard.

1803

Unauthorizeddaughtercardispluggedin—Turnoffand

removethedaughtercard.

1.Removethedaughtercardthatyouinstalled.

2.Systemboard.

1804

UnauthorizedWANcardispluggedin—Poweroffand

removetheWANcard.

1.RemovetheWANcardthatyouinstalled.

2.Systemboard.

1805

UnauthorizedWirelessUSBcardispluggedin—Poweroff

andremovetheWirelessUSBcard.

1.RemovetheWirelessUSBcardthatyouinstalled.

2.Systemboard.

1810

Harddiskpartitionlayouterror.

1.IftheAccessPredesktopAreahasbeenpreviously

disabled,thengototheBIOSSetupUtilityby

pressingF1toopentheBIOSSetupUtility.Select

Security➙PredesktopArea➙AccessPredesktop

Area.SetthisitemtoDisabled.Saveandexit.

2.IftheAccessPredesktopAreahasnotbeen

previouslydisabled,pressEntertoloadAccess

PredesktopArea.ThenrunRECOVERTOFACTORY

CONTENTSinAccessPredesktopArea.

3.Ifitem2failed,pressF3intheWelcomescreenin

RECOVERTOFACTORYCONTENTS.RunFDISK,

andthendeleteallpartitions.RunRECOVERTO

FACTORYCONTENTSinAccessPredesktopArea

again.

4.Ifitem3failed,selectCD-ROMbootinStartupin

AccessPredesktopArea.BootfromtheRecovery

CDandperformfullrecoveryfromit.

5.Ifitem4failed,replacetheharddiskdrive.

1820

Morethanoneexternalngerprintreaderisattached.

Poweroffandremoveallbutthereaderthatyousetup

withinyourmainoperatingsystem.

Removeallbutthereaderthatyousetupforthe

authentication.

1830

Invalidmemoryconguration—Poweroffandinstalla

memorymoduletoSlot-0orthelowerslot.

InstallDIMMinSlot-0,butnotinSlot-1.

Note:FortheconstructionoftheDIMMslot,see“1040

DIMM(bottomslot)”onpage73.

2000

HardDriveActiveProtectionsensordiagnosticsfailed.

Press<Esc>tocontinue.PressF1toenterSETUP

1.Undockdockingstationorportreplicatorifitis

attachedtotheThinkPadNotebook.

2.PlacetheNotebookonahorizontalsurface.Donot

applyanyphysicalshocktothecomputer.

3.RunDiagnostics➙ThinkPadDevices➙HDD

ActiveProtectionT est.

2010

Warning:Y ourinternalharddiskdrive(HDD)maynot

functioncorrectlyonthissystem.EnsurethatyourHDD

issupportedonthissystemandthatthelatestHDD

rmwareisinstalled.

Informthefollowinginformationtothecustomer:Ifin

theprimarybaythecustomerisusinganon-Lenovo

harddiskdrive(HDD)whichisnotsupportedbythis

system,withtheriskinmind,thecustomercanstill

useitbypressingESC.Ifintheprimarydrivebay

thecustomerisusingasupportedLenovoHDDwith

anoldrmware,thecustomerneedstoupdateits

rmwaretothelatest.Thelatestversionisavailableat

http://www.lenovo.com/support

Chapter4.Relatedserviceinformation49

Downloaded from LpManual.com Manuals

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

201x

Thesolidstatedriveyouhaveinstalledhasnotpassed

qualicationforuseinthiscomputer.Usingthisdrivemay

causecompatibilityissuesandpotentialissueswithdata

integrity,includingdataloss.Press<Esc>tocontinue.

Informthefollowinginformationtothecustomer:Ifthe

customerisusinganonqualiedSSDwhichisnot

supportedbythissystem,withtheriskinmind,the

customercanstilluseitbypressingESC.Locationofthe

SSDisdesignatedasbelow:

2010:HDD0(inHDDslot-0)

2011:HDD1(inHDDslot-1)

2012:UltrabaywithHDDadapter

2100

InitializationerroronHDD0(Mainharddiskdrive)

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

2102

InitializationerroronHDD1(Ultrabayharddiskdrive)

1.Reseattheharddiskdrive.

2.Ultrabay™harddiskdrive.

3.Systemboard.

2110

ReaderroronHDD0(Mainharddiskdrive)

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

2112

ReaderroronHDD1(Ultrabayharddiskdrive)

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive.

3.Systemboard.

Errormessages

Table3.Errormessages

SymptomorerrorFRUoraction,insequence

Deviceaddressconict.1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

Allocationerrorfordevice.1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

Failingbits:nnnn.1.DIMM.

2.Systemboard.

Invalidsystemcongurationdata.1.DIMM.

2.Systemboard.

I/OdeviceIRQconict.1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

Hibernationerror.1.Restorethesystemcongurationtowhatitwas

beforethecomputerenteredhibernationmode.

2.Ifmemorysizehasbeenchanged,re-createthe

hibernationle.

Fanerror.1.Fan.

2.Thermalgrease.

3.Systemboard.

50ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table3.Errormessages(continued)

SymptomorerrorFRUoraction,insequence

Thermalsensingerror.Systemboard.

Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot

from.

Devicenotfound.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

DeviceError.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

Novalidoperatingsystem.

1.Checkthattheoperatingsystemhasnofailureandis

installedcorrectly.

2.Reinstalltheoperationsystem.

Excludedfrombootorder.

•EntertheBIOSSetupUtilityandaddthedeviceinboot

order.

Beepsymptoms

Table4.Beepsymptoms

SymptomorerrorFRUoraction,insequence

Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector.

2.LCDassembly.

3.ExternalCRT.

4.Systemboard.

Onelongandtwoshortbeeps,andablankorunreadable

LCD.

1.Systemboard.

2.LCDassembly.

3.DIMM.

Twoshortbeepswitherrorcodes.POSTerror.See“Numericerrorcodes”onpage46.

Twoshortbeepsandablankscreen.1.Systemboard.

2.DIMM.

Twoormorebeeps,oracontinuousbeep.Operating

systemstartssuccessfully.

Ifamini-PCIEthernetcardisinstalled,conrmthatAlert

OnLAN2inBIOSSetupUtilityisdisabled.

Threeshortbeeps,pause,threemoreshortbeeps,and

oneshortbeep.

Oneshortbeep,pause,threeshortbeeps,pause,three

moreshortbeeps,andoneshortbeep.

1.DIMM.

2.Systemboard

Onlythecursorappears.Reinstalltheoperatingsystem.

Fourcyclesoffourshortbeepsandablankscreen.Systemboard(securitychip)

Fiveshortbeepsandablankscreen.Systemboard

Chapter4.Relatedserviceinformation51

Downloaded from LpManual.com Manuals

No-beepsymptoms

Table5.No-beepsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,LCDblank,andno

POST.

1.Makesurethateveryconnectorisconnected

tightlyandcorrectly.

2.DIMM.

3.Systemboard.

Nobeep,power-onindicatoron,andLCDblankduring

POST.

1.ReseatDIMM.

2.Systemboard.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

TypethepasswordandpressEnter.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.Typethepasswordand

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT

LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas

twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore

visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany

replacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring

POST.

Systemboard.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware

defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe

consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

52ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno

moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,

orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate

FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem

checkout”onpage37.)

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:

a.Non-ThinkPaddevices

b.Devicesattachedtothedockingstationortheportreplicator

c.Printer,mouse,andotherexternaldevices

d.Batterypack

e.Harddiskdrive

f.Externaldiskettedriveoropticaldrive

g.DIMM

h.Opticaldiskordisketteintheinternaldrive

i.PCCards

4.T urnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):

a.Systemboard

b.LCDassembly

Chapter4.Relatedserviceinformation53

Downloaded from LpManual.com Manuals

54ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter5.InstallingandconguringRAID

ThischapterpresentsfollowinginformationaboutattachingSATAdevicesandconguringRAIDforthe

RAID-supportedmodelsinthisproduct.

Note:WhentheBIOSwasformattedorthesystemboardwasreplacedintheRAID-supportedmodels,

RAIDisenabledbydefault.

ImportantnoticesforsettingRAID:

BeforeyouinstallandcongureRAID,makesureofthecurrentRAIDsettingonthecomputeryouare

servicing.

ThisproductsupportseitherRAIDLevel0(RAID0)orRAIDLevel1(RAID1).ConrmtheRAIDsetting

informationprovidedfromthecustomeratrst,thenproceedwiththeinstallation.

GoodornonfailingdriveshavetobeinHDDbay0ifyouhaveRAID1.

•“SupportedRAIDcongurations”onpage55

•“ConguringthesystemBIOStoenableembeddedSATARAIDfunctionality”onpage55

•“CreatingRAIDvolumes”onpage55

•“DeletingRAIDvolumes”onpage56

SupportedRAIDcongurations

ThefollowingRAIDcongurationsaresupportedonThinkPadW510:

RAIDLevel0(RAID0)–StripeddiskarrayBetterperformanceandnofaulttolerance.

RAIDLevel1(RAID1)–MirroreddiskarrayImprovedreadperformanceand100%redundancy.

ConguringthesystemBIOStoenableembeddedSATARAID

functionality

ToconguretheBIOSforRAID,doasfollows:

1.PressF1toentertheBIOSSetupUtilitymenu.

2.SelectCong.

3.SelectSerialATA(SATA).

4.SelectSATAControllerModeOption

5.SelectRAID

6.PressF10tosavethesettings.

Note:SATAControllerModeOptionisrecoveredtoRAIDbydefault.Whenyouuseothermodebefore

loaddefaultsettinginBIOSSetupUtilitymenusuchasF9key,youhavetorestorethesettingasyoulike.

CreatingRAIDvolumes

ThissectiondescribeshowtousetheIntel®RapidStorageTechnologyoptionROMCongurationUtilityto

createRAIDvolumes.

TocreateRAIDvolumes,doasfollows:

©CopyrightLenovo2009,201255

Downloaded from LpManual.com Manuals

1.T urnonthecomputer.

2.Duringthestartup,whenaprompttopressCtrl+ItoentertheCongurationUtilityisdisplayedonthe

screen,pressandholdtheCtrlkey,andpresstheIkey.

3.ThescreenforIntelRapidStorageTechnologyoptionROMisdisplayed.Select“CreateRAIDVolume”

andpressEnter.

4.Usingtheupanddownarrowkeys,Tabkeys,andEnterkeyselecttheRAIDlevelandllinotherelds.

5.Select“CreateVolume”bypressingtheEnterkey.Whenthedialogboxappears,presstheYkey.

Attention:AllexistingdatawillbeerasedwhiletheRAIDvolumeisbeingcreated.

6.ExittheCongurationUtility.

DeletingRAIDvolumes

ThissectiondescribeshowtousetheIntelRapidStorageTechnologyoptionROMCongurationUtilityto

deleteRAIDvolumes.

TodeleteRAIDvolumes,doasfollows:

1.T urnonthecomputer.

2.Duringthestartup,whenaprompttopressCtrl+ItoentertheCongurationUtilityisdisplayedonthe

screen,pressandholdtheCtrlkey,andpresstheIkey.

3.ThescreenforIntelRapidStorageTechnologyoptionROMisdisplayed.SelecttheRAIDvolumetobe

deleted,andpressDelete.

4.Whenprompted,pressYkeytoconrmthedeletionoftheselectedRAIDvolume.

5.AfterdeletingaRAIDvolume,youcan:

•Returntostep2todeleteadditionalRAIDvolume.

•See“CreatingRAIDvolumes”onpage55forRAIDvolumecreation.

•UsethearrowkeystoselectExitandpressEnter.

•UsethearrowkeystoselectResettingdiskstonon-RAID,andpressEnter.

Attention:IftheSerialATAitemintheBIOSSetupUtilitymenuofthecomputeryouareservicingwassetto

AHCIwhenitwasmanufactured,thentocreateaRAIDarrayyoumustrstenableRAIDinBIOS,create

RAIDvolume,andthenreinstalltheoperatingsystem.Alldataontheharddiskswillbeerasedduringthis

process.Formoreinformation,see“CreatingRAIDvolumes”onpage55.

56ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter6.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

3 4 5 621

12 11 10

©CopyrightLenovo2009,201257

Downloaded from LpManual.com Manuals

Table7.Statusindicators

IndicatorMeaning

1SpeakermuteOrange:Thespeakerisonmute.Tosetthe

speakersonmuteorunmute,pressthe

speakermutebutton.

2MicrophonemuteOrange:Themicrophoneisonmute.Noneofthe

recordingdevicesisavailablewhilethe

microphonemuteisonbydefault.

3WirelessLAN,

WirelessWAN,or

WiMAXstatus

Green:ThewirelessLANfeature(theIEEE

802.11b/gstandard,802.11a/b/g,

or802.11n),wirelessWANfeature,or

WiMaxfeatureison,andtheradiolink

isreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

4Bluetoothwireless

orWirelessUSB

status

Green:TheBluetoothwirelessfeatureison,and

theradiolinkisreadyforuse.

Blinkinggreen:Dataisbeingtransmitted.

5DeviceaccessGreen:Dataisbeingreadfromorwrittentothe

harddiskdrive,thediskettedrive,orthe

driveintheSerialUltrabayEnhanced

device.Whenthisindicatorison,donot

putthecomputerintosleep(standby)

modeorturnoffthecomputer.

Note:Donotmovethesystemwhilethegreendeviceaccesslightison.Sudden

physicalshockcouldcausedriveerrors.

6PoweronGreen:Thecomputerisonandreadytouse.

Thisindicatorstayslitaroundthe

power-onbuttonwheneverthecomputer

isonandisnotinsleep(standby)mode.

7SerialUltrabay

Enhanceddevice

status

Green:ASerialUltrabayEnhanceddeviceis

installedandinuse.

Blinkinggreen:ASerialUltrabayEnhanceddeviceisin

theprocessofbeingdetached.

Turnoff:ASerialUltrabayEnhanceddeviceis

readytobeattachedordetached.

8Fingerprintreader

statusGreen:Thengerprintreaderisreadytoswipe.

Blinkinggreen:Thengerprintisbeingauthenticatedor

hasbeenauthenticated.

Blinkingorange:Thengerprintcouldnotbe

authenticated.

58ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table7.Statusindicators(continued)

IndicatorMeaning

9CapslockGreen:CapsLockmodeisenabled.Toenable

ordisableCapsLockmode,pressthe

CapsLockkey.

10Sleep(standbyfor

WindowsXP)statusGreen:Thecomputerisinsleep(standby)mode.

Blinkinggreen:Thecomputerisenteringsleep(standby)

modeorhibernationmode,oris

resumingnormaloperation.

11BatterystatusGreen:Thebatteryhasmorethan20%charge.

Orange:Thebatteryhasbetween5%and20%

charge.

Fastblinkingorange:Thebatteryhaslessthan5%charge.

Note:Thebatterymaybecharging.

Slowblinkingorange:Thebatteryisbeingcharged.Whenit

reaches20%,theblinkingcolorchanges

togreen.

Slowblinkinggreen:Thebatteryhasbetween20%and80%

charge,andchargingiscontinuing.

Whenthebatteryreaches80%charge,

blinkingstops,butthechargingmay

continueuntilthebatteryis100%

charged.

Note:Ifthecomputerisoperating

onbatterypower,thebatterystatus

indicatordoesnotworkwhilethe

computeristurnedofforisinsleep

(standby)modeorhibernationmode.

Quickblinkingorange:Anerrorhasbeenoccurredinthebattery.

Thebatterystatusindicatorisoff:Thebatterypackofthecomputeris

detached.

12ColorsensorstatusGreen:Calibrationiscomplete.Whenthelidis

opened,theindicatorturnsoff.

Blinkinggreen:Displaycolorsarebeingcalibrated.

Chapter6.Statusindicators59

Downloaded from LpManual.com Manuals

60ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter7.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F1Reserved.

Fn+F2Lockthecomputer.

Fn+F3Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager,

oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a

panelforselectingapowerplan(powerscheme)appears.

Note:

Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled

onthecomputer.

IfyouhaveloggedonwithanadministratoruserIDinWindowsXP ,andyoupressFn+F3,

thepanelforselectingapowerschemeappears.Ifyouhaveloggedonwithanotheruser

IDinWindowsXP ,andyoupressFn+F3,thepaneldoesnotappear.

Fn+F4Putthecomputerinsleep(standby)mode.Toreturntonormaloperation,presstheFnkey

only,withoutpressingafunctionkey.

Note:

Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled

onthecomputer.

Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor

do-nothingmode(inWindowsXP ,shutthecomputerdownorshowthepanelforturning

offthecomputer),changethesettingsinthePowerManager.

Fn+F5Enableordisablethebuilt-inwirelessnetworkingfeatures.IfyoupressFn+F5,alistofwireless

featuresisdisplayed.Youcanquicklychangethepowerstateofeachfeatureinthelist.

Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing

devicedriversmustbeinstalledonthecomputerbeforehand:

•PowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Fn+F6Changethecameraandaudiosettings.WhenyoupressFn+F6,thecameraandaudiosetting

windowisopenedandthecamerapreviewisturnedon.

Note:Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.

Fn+F7Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput

location,startPresentationDirector,andchangethesettings.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes,

howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.

©CopyrightLenovo2009,201261

Downloaded from LpManual.com Manuals

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+F7ForWindows7:

Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese

displayoptions:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktopfunction)

•Externalmonitoronly

Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey

combinationisalsoavailable.

ForWindowsVistaandWindowsXP:

Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris

attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:

•Externalmonitor(CRTdisplay)

•Computerdisplayandexternalmonitor(LCD+CRTdisplay)

•Computerdisplay(LCD)

Note:

Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer

displayandtheexternalmonitor(theExtenddesktopfunction).

ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startPresentationDirector,andchangethesettings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each

userneedstodothefollowing:ClickStart➙AllPrograms➙ThinkVantage➙Presentation

Director,andchangetheFn+F7settings.

Fn+F8ChangethesettingsoftheUltraNav®pointingdevice.

Fn+F9Reserved.

Fn+F10Reserved.

Fn+F11Reserved.

Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.

Note:

Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled

onthecomputer.

ThoughthescreenfadesoutimmediatelyafterFn+F12arepressed,thecomputer

doesnotenterthehibernationmodeimmediately.Donotmovethesystemuntilthe

sleep(standby)statusindicatorstopsblinking.Movingthecomputerwhenitisentering

hibernationmightcausecorruptionoftheharddiskdrive.

Fn+PgUpTurntheThinkLight®onoroff.

Note:ThisfunctionissupportedonlyontheThinkPadNotebooksthathavetheThinkLight.

TheonoroffstatusoftheThinkLightisshownonthescreenforafewsecondswhenyou

pressFn+PgUp.

Fn+HomeThecomputerdisplaybecomesbrighter.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista,

thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor

attachinganacadapter.T ochangethedefaultbrightnesslevel,changethesettingsofthe

PowerOptionintheControlPanelorusethePowerManager.

62ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+EndThecomputerdisplaybecomesdimmer.

Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista,

thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor

attachinganacadapter.T ochangethedefaultbrightnesslevel,changethesettingsofthe

PowerOptionintheControlPanelorusethePowerManager.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+PrtScHavethesamefunctionastheSysRqkey.

Fn+ScrLkEnableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon

thescreen.

Fn+PauseHavethesamefunctionastheBreakkey.

Fn+cursorkeysThesekeycombinationsworkwithWindowsMediaPlayer.Theyhavethefollowingfunctions:

•Fn+downarrowkey:PlayorPause

•Fn+uparrowkey:Stop

•Fn+rightarrowkey:NextTrack

•Fn+leftarrowkey:PreviousTrack

Chapter7.Fnkeycombinations63

Downloaded from LpManual.com Manuals

64ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter8.FRUreplacementnotices

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers

aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement

instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay

ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.You

mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return

instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you

maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days

ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore

replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadNotebook,thisproblemisaddressedwith

specialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

•Eachoneshouldbeusedonlyonce.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,see“Miscellaneousparts”on

page189.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

©CopyrightLenovo2009,201265

Downloaded from LpManual.com Manuals

•T orquedriver

Ifyouhaveatorquedriver,refertotheTorquecolumninthescrewinformationtableforeachstep.

•Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.

•Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation

tableforeachstep.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage66

•“RetainingtheUUID”onpage67

•“ReadingorwritingtheECAinformation”onpage67

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial

numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout

thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis

listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe

computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe

ProductIDeld.Seeexamplebelow:

66ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

MTMonrearlabel:TTTT-CTOS/NSSSSSSS

ProductIDonrear

label:

TTTT-MMM(UsethisnumberwhensettingSerialNumber)

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat

productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo

computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready

exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.

TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously

appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write

functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe

instruction.

4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon

thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's

application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe

EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame

asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe

instruction.

4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon

thescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer

theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

Chapter8.FRUreplacementnotices67

Downloaded from LpManual.com Manuals

68ThinkPadT510,T510i,andW510HardwareMaintenanceManual

Downloaded from LpManual.com Manuals

Chapter9.RemovingandreplacingaFRU