Lenovo Gpecscr Ug Gemplus ExpressCard Smart Card Reader From User.s Guide User Manual M90z All In One (Think Centre) Type 2471

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Gemplus ExpressCard Smart Card Reader
from Lenovo
User’s Guide

First Edition (June 2006)
© Copyright Lenovo 2006.
Portions © Copyright International Business Machines Corporation 2005.
All rights reserved.
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in
Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in
Data-General, FAR 52.227.14 (Alternate III).

Contents
Chapter 1. Introduction . . . . . . . . 1

Telephone technical support .

Chapter 2. Installation . . . . . . . . . 3

Appendix C. Lenovo Statement of
Limited Warranty . . . . . . . . . . 11

Installing the Gemplus ExpressCard Smart Card
Reader from Lenovo . . . . . . . . . .
Windows XP and Windows 2000. . . . .
Installing and using the Gemplus SmartDiag
diagnostic tool . . . . . . . . . . . .

.
.

. 3
. 3

. 4

Chapter 3. Uninstalling the Gemplus
SmartDiag diagnostic tool . . . . . . . 5
Appendix A. Specifications . . . . . . 7
Appendix B. Service and support . . . . 9
Online technical support .

Part 1 - General Terms . . . . .
Part 2 - Country-unique Terms . .
Part 3 - Warranty Information . .
Warranty Period . . . . . .
Types of Warranty Service . .
Worldwide telephone list . . .
Guarantee supplement for Mexico .

.
.
.
.
.
.
.

. 9

.
.
.
.
.
.
.

11
14
25
25
25
26
29

Appendix D. Notices . . . . . . . . . 31
Trademarks . . . . . .
Electronic emission notices .

.
.

. 32
. 32

. 9

iii

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Chapter 1. Introduction
The Gemplus ExpressCard Smart Card Reader from Lenovo incorporates smart
cards into Lenovo™ compatible PC’s equipped with an ExpressCard port. The
smart card reader is a high-performance, compact, and lightweight device that can
handle a wide range of functions for various applications, such as computer
security, network security, banking, and telecommunications.
The Gemplus ExpressCard Smart Card Reader from Lenovo supports most
memory and microprocessor cards currently on the market, and because of its
general-purpose architecture, embossed cards can be used. The smart card reader is
compatible with all cards that meet ISO 7816-1, 2, 3, 4 and ISO 7816 Class A, B,
and C (5V, 3V, 1.8V) standards with T=0 and T=1 protocols.
The device driver supports the following operating systems:
v Microsoft® Windows® 2000 Professional
v Microsoft Windows XP

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Chapter 2. Installation
This chapter provides instructions for installing the Gemplus ExpressCard Smart
Card Reader from Lenovo and the Gemplus SmartDiag diagnostic tool.

Installing the Gemplus ExpressCard Smart Card Reader from Lenovo
This section contains instructions for installing the Gemplus ExpressCard Smart
Card Reader from Lenovo for Microsoft Windows XP and Microsoft Windows 2000
Professional.
Note: To verify if newer versions of this installation software are available, visit
the Lenovo Web site at http://www.lenovo.com/support for the latest software
and documentation.

Windows XP and Windows 2000
To install the Gemplus ExpressCard Smart Card Reader from Lenovo for Windows
XP or Windows 2000, complete the following procedure:
1. Insert the CD for the Gemplus ExpressCard Smart Card Reader from Lenovo
that comes with your option.
2. After inserting the CD, the User’s Guide Software CD window automatically
opens. On the left side of the window, click Software.
3. Click on Install Device Drivers. The Gemplus ExpressCard Smart Card Reader
from Lenovo Installer window opens.
4. Click Next.
5. Read through the End User Licensing Agreement and if you agree with the
terms and conditions, click Next.
6. Choose an install directory and click Next.
7. Click Finish.

8. Insert the Gemplus ExpressCard Smart Card Reader from Lenovo into your
computer, as shown in the illustration below.

LUS

Your option is ready for use.
For information on troubleshooting software or hardware, see “Installing and using
the Gemplus SmartDiag diagnostic tool.”

Installing and using the Gemplus SmartDiag diagnostic tool
The Gemplus SmartDiag diagnostic tool reports software or hardware problems
and provides troubleshooting information. If the displayed information does not
solve the problem, you can generate a diagnostic report for technical support.
The diagnostic tool verifies the availability of the following:
v Operating system services that support smart cards
v Smart card reader
v Smart cards
To install the Gemplus SmartDiag diagnostic tool, complete the following
procedure:
1. Insert the Gemplus ExpressCard Smart Card Reader from Lenovo CD into the
CD-ROM drive.
2. From the computer desktop, click Start -> Run.
3. In the Open: field, type d:\smartdiag\setup, where d is the CD-ROM drive.
4. Click OK.
5. Follow the on-screen instructions to continue the installation.
To start the diagnostic tool, click Start -> Programs -> Gemplus -> SmartDiag ->
SmartDiag.
Note: To view the Help documentation for the diagnostic tool, click Start ->
Programs -> Gemplus -> SmartDiag -> SmartDiag -> Help.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Chapter 3. Uninstalling the Gemplus SmartDiag diagnostic
tool
This chapter provides instructions for uninstalling the Gemplus SmartDiag
diagnostic tool.
To remove the Gemplus SmartDiag diagnostic tool, complete the following
procedure:
1. From the computer desktop, click Start -> Settings -> Control Panel.
2. Double-click Add/Remove Programs.
3. Click Gemplus SmartDiag v2.1.
4. Click Add/Remove or Change/Remove.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Appendix A. Specifications
Following are specifications for the Gemplus ExpressCard Smart Card Reader
from Lenovo.
Table 1. Physical specifications
Form factor

USB 2.0 full speed

Dimensions

75mm x 54mm x 5mm

Weight

30g

Table 2. Electrical specifications
Operating voltage

3.3V

Power consumption

Idle: 50mA
Operating mode:
v 105mA (typical)
v 200mA (maximum)
Standby mode: 1mA

Communication speed with card

Up to 344kbps

Table 3. Compatibility
Operating system

Windows 2000 Professional
Windows XP

Smart card

All cards that meet ISO 7816-1, -2, -3, -4 with T=0 and
T=1 protocols.

Table 4. Regulatory and safety
Safety

European Union

EN60950

USA/Canada

UL 950 / CSA950

USA

FCC part 15, Class B

European Union

EMC

EN55022
EN55024

Japan

VCCI

Australia

C-Tick

Canada

ICES-003

Korea

MIC

Taiwan

BSMI

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Appendix B. Service and support
The following information describes the technical support that is available for your
product during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.

Online technical support
Online technical support is available during the life of your product through the
Lenovo Support Web site at http://www.lenovo.com/support.
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.

Telephone technical support
Installation and configuration support through the Customer Support Center will
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v
v
v
v
v
v

Option number
Proof of purchase
Computer manufacturer, model, serial number, and manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
For a list of Service and Support phone numbers, see the “Worldwide telephone
list” on page 26. Phone numbers are subject to change without notice. For the most
current phone numbers, go to http://www.lenovo.com/support and click Support
phone list. If the number for your country or region is not listed, contact your
reseller or Lenovo marketing representative.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Appendix C. Lenovo Statement of Limited Warranty
LSOLW-00 05/2005

Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its
subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale. The term “Machine” means a
Lenovo machine, its options, features, conversions, upgrades or peripheral products, or any
combination of them. The term “Machine” does not include any software programs,
whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this
Statement of Limited Warranty affects any statutory rights of consumers that
cannot be waived or limited by contract.
What this Warranty Covers
Lenovo warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to Lenovo’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original date of installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the date of
installation unless Lenovo or your reseller informs you otherwise. Unless Lenovo
specifies otherwise, these warranties apply only in the country or region in which
you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v failure resulting from misuse, accident, modification, unsuitable physical or
operating environment, or improper maintenance by you;
v failure caused by a product for which Lenovo is not responsible; and
v any non-Lenovo products, including those that Lenovo may procure and provide
with or integrate into a Lenovo Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
© Lenovo 2006. Portions © IBM Corp. 2005.

Lenovo does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance with "how-to" questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
Warranty service may be provided by Lenovo, IBM, your reseller if authorized to
perform warranty service, or an authorized warranty service provider. Each of
them is referred to as a “Service Provider.”
If the Machine does not function as warranted during the warranty period, contact
a Service Provider. If you do not register the Machine with Lenovo, you may be
required to present proof of purchase as evidence of your entitlement to warranty
service.
What Lenovo Will Do to Correct Problems
When you contact a Service Provider for service, you must follow the problem
determination and resolution procedures that we specify. An initial diagnosis of
your problem can be made either by a technician over the telephone or
electronically by access to a support website.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated software updates
from a support web site or from other electronic media, and following the
instructions that your Service Provider provides. Software updates may include
basic input/output system code (called “BIOS”), utility programs, device drivers,
and other software updates.
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will
ship the CRU to you for you to install.
If the Machine does not function as warranted during the warranty period and
your problem cannot be resolved over the telephone or electronically, through your
application of software updates, or with a CRU, your Service Provider, will either,
at its discretion, 1) repair it to make it function as warranted, or 2) replace it with
one that is at least functionally equivalent. If your Service Provider is unable to do
either, you may return the Machine to your place of purchase and your money will
be refunded.
As part of the warranty service, your Service Provider may also install selected
engineering changes that apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
your Service Provider replaces becomes Lenovo’s property and the replacement
becomes yours. You represent that all removed items are genuine and unaltered.
The replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Your Additional Responsibilities
Before your Service Provider exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have your Service Provider service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that your Service Provider provides;
b. backup or secure all programs, data, and funds contained in the Machine;
and
c. provide your Service Provider with sufficient, free, and safe access to your
facilities to permit Lenovo to fulfill its obligations.
4. (a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
your Service Provider or a supplier to process on your behalf any remaining
Personal Data as your Service Provider considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other service locations around the
world), and (c) ensure that such processing complies with any laws applicable
to such Personal Data.
Limitation of Liability
Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in
your Service Provider’s possession or 2) in transit in those cases where Lenovo is
responsible for the transportation charges.
Neither Lenovo nor your Service Provider are responsible for any of your
confidential, proprietary or personal information contained in a Machine which
you return for any reason. You should remove all such information from the
Machine prior to its return.
Circumstances may arise where, because of a default on Lenovo’s part or other
liability, you are entitled to recover damages from Lenovo. In each such instance,
regardless of the basis on which you are entitled to claim damages from Lenovo
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, Lenovo is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property for which Lenovo is legally liable; and
2. the amount of any other actual direct damages, up to the charges for the
Machine that is subject of the claim.
This limit also applies to Lenovo’s suppliers, resellers and your Service Provider. It
is the maximum for which Lenovo, its suppliers, resellers, and your Service
Provider are collectively responsible.
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR
SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF
INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST
YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM
LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE,
Appendix C. Lenovo Statement of Limited Warranty

GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law
Both you and Lenovo consent to the application of the laws of the country in
which you acquired the Machine to govern, interpret, and enforce all of your and
Lenovo’s rights, duties, and obligations arising from, or relating in any manner to,
the subject matter of this Statement of Limited Warranty, without regard to conflict
of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.

Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BOLIVIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of La Paz.
BRAZIL
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
CHILE
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Civil Courts of Justice of Santiago.
COLOMBIA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of the Republic of Colombia.
ECUADOR
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges of Quito.
MEXICO
Jurisdiction: The following is added after the first sentence:

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Federal Courts of Mexico City, Federal District.
PARAGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the courts of the city of Asuncion.
PERU
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Judges and Tribunals of the Judicial District of Lima, Cercado.
Limitation of Liability: The following is added at the end of this section:
In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by Lenovo’s
willful misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
URUGUAY
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the City of Montevideo Court’s Jurisdiction.
VENEZUELA
Jurisdiction: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Courts of the Metropolitan Area Of the City of Caracas.
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM service in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by Lenovo’s negligence; and
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.

Appendix C. Lenovo Statement of Limited Warranty

Limitation of Liability: The following is added to this section:
Where Lenovo is in breach of a condition or warranty implied by the Trade
Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the
repair or replacement of the goods or the supply of equivalent goods. Where that
condition or warranty relates to right to sell, quiet possession or clear title, or the
goods are of a kind ordinarily acquired for personal, domestic or household use or
consumption, then none of the limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State or Territory.
CAMBODIA AND LAOS
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, AND LAOS
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in
accordance with the Arbitration Rules of Singapore International Arbitration Center
(″SIAC Rules″) then in effect. The arbitration award shall be final and binding for
the parties without appeal and shall be in writing and set forth the findings of fact
and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the SIAC.
Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by Lenovo’s
negligence; and

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

2. as to any other actual damage arising in any situation involving
nonperformance by Lenovo pursuant to, or in any way related to the subject of
this Statement of Limited Warranty, the charge paid by you for the individual
Machine that is the subject of the claim.
Arbitration: The following is added under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of mutual
trust.
MALAYSIA
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect
of any goods which Lenovo provides, if you require the goods for the purposes of
a business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces ″laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
Appendix C. Lenovo Statement of Limited Warranty

PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added: under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila,
Philippines in accordance with the laws of the Philippines then in effect. The
arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Philippine
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when the
vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from Lenovo or a Lenovo reseller.
How to Obtain Warranty Service:
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus,
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands,
Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland,
United Kingdom, Vatican State, and any country subsequently added to the European
Union, as from the date of accession):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
If you purchase a Machine in one of the Western European countries, as defined
above, you may obtain warranty service for that Machine in any of those countries
from a Service Provider, provided the Machine has been announced and made
available by Lenovo in the country in which you wish to obtain service.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

If you purchased a Personal Computer Machine in Albania, Armenia, Belarus,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav
Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak
Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine
in any of those countries from a Service Provider, provided the Machine has been
announced and made available by Lenovo in the country in which you wish to
obtain service.
If you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from a Service Provider within the country of
purchase, provided the Machine has been announced and made available by
Lenovo in that country. Warranty service in Africa is available within 50 kilometers
of a Service Provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of a Service Provider.
Governing Law:
The phrase "the laws of the country in which you acquired the Machine" is replaced
by:
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
″the laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of
Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola,
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe; and 5) ″the laws of South Africa″ in South Africa, Namibia,
Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement
of Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising
out of this Statement of Limited Warranty or related to its execution, including
summary proceedings, will be submitted to the exclusive jurisdiction of the English
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement
of Limited Warranty or related to its interpretation or its execution, the law, and
the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and
Appendix C. Lenovo Statement of Limited Warranty

Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or
related to its violation or execution, including summary proceedings, will be
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in
Turkey all disputes arising out of or in connection with this Statement of Limited
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the
following specified countries, any legal claim arising out of this Statement of
Limited Warranty will be brought before, and settled exclusively by, the competent
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both
of us agree to submit all disputes relating to this Statement of Limited Warranty to
the jurisdiction of the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo
may, however, institute proceedings in a competent court in the country of
installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in
effect. Each party will appoint one arbitrator. The arbitrators will then jointly
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central
Chamber of Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
The warranty for Machines acquired in EU countries is valid and applicable in all
EU countries provided the Machines have been announced and made available in
such countries.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM service in EU countries, see the telephone
listing in Part 3 - Warranty Information.
You may contact IBM service at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30

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Spango Valley
Greenock
Scotland PA16 0AH
CONSUMERS
Consumers have legal rights under applicable national legislation governing the
sale of consumer goods. Such rights are not affected by the warranties provided in
this Statement of Limited Warranty.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. Lenovo’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this Statement
of Limited Warranty or due to any other cause related to this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if Lenovo is at fault) or of such cause,
for a maximum amount equal to the charges you paid for the Machine.
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
Lenovo is legally liable.
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE,
GOODWILL, OR ANTICIPATED SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. Lenovo’s liability for any damages and losses that may arise as a consequence
of the fulfillment of its obligations under or in connection with this Statement
of Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum
amount equal to the charges you paid for the Machine that has caused the
damages.
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
Lenovo is legally liable.
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO,
DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE,
GOODWILL, OR ANTICIPATED SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
Appendix C. Lenovo Statement of Limited Warranty

AUSTRIA
The provisions of this Statement of Limited Warranty replace any applicable
statutory warranties.
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The limitation period for consumers in action for breach of warranty is the
statutory period as a minimum. In case your Service Provider is unable to repair a
Lenovo Machine, you can alternatively ask for a partial refund as far as justified by
the reduced value of the unrepaired Machine or ask for a cancellation of the
respective agreement for such Machine and get your money refunded.
The second paragraph does not apply.
What Lenovo Will Do to Correct Problems: The following is added to this section:
During the warranty period, Lenovo will reimburse you for the transportation
charges for the delivery of the failing Machine to IBM Service.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by Lenovo with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, Lenovo’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers, resellers, and Service Providers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph
of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2
unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for a Lenovo Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case your
Service Provider is unable to repair a Lenovo Machine, you can alternatively ask
for a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.

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The second paragraph does not apply.
What Lenovo Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to
Lenovo or IBM service will be at Lenovo’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by Lenovo with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
Lenovo’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
as other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the generality
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of section in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of Lenovo in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which Lenovo is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
1. Lenovo will accept unlimited liability for death or personal injury caused by
the negligence of Lenovo.
2. Subject always to the Items for Which Lenovo is Not Liable below, Lenovo
will accept unlimited liability for physical damage to your tangible property
resulting from the negligence of Lenovo.
3. Except as provided in items 1 and 2 above, Lenovo’s entire liability for actual
damages for any one Default will not in any event exceed 125% of the amount
you paid for the Machine directly relating to the Default.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no
Appendix C. Lenovo Statement of Limited Warranty

circumstances is Lenovo, its suppliers, resellers or Service Providers liable for any
of the following, even if Lenovo or they were informed of the possibility of such
losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
Lenovo’s entire liability to you for actual damages arising in all situations
involving nonperformance by Lenovo in respect of the subject matter of this
Statement of Warranty will be limited to the charge paid by you for the individual
Machine that is the subject of your claim from Lenovo.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section is in its entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of Lenovo in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which Lenovo is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from Lenovo.
This section sets out the extent of Lenovo’s liability and your sole remedy.
1. Lenovo will accept unlimited liability for:
a. death or personal injury caused by the negligence of Lenovo; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2. Lenovo will accept unlimited liability, subject always to the Items for Which
Lenovo is Not Liable below, for physical damage to your tangible property
resulting from the negligence of Lenovo.
3. Lenovo’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed 125% of the total
purchase price payable or the charges for the Machine directly relating to the
Default.
These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They
state the maximum for which Lenovo and such suppliers, resellers and Service
Providers are collectively responsible.
Items for Which Lenovo is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is Lenovo or any of its suppliers, resellers or Service Providers liable
for any of the following, even if Lenovo or they were informed of the possibility of
such losses:
1. loss of, or damage to, data;

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2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.

Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service Lenovo
provides.

Warranty Period
The warranty period may vary by country or region and is specified in the table
below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative
Region of China.
A warranty period of 1 year on parts and 1 year on labor means that Lenovo
provides warranty service during the first year of the warranty period.
Gemplus ExpressCard Smart Card Reader from Lenovo

Country or Region of Purchase
Worldwide

Warranty Period
1 year

Type of
Warranty
Service
7

Types of Warranty Service
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your Machine in the above
table and as described below. Scheduling of service will depend upon the time of
your call and is subject to parts availability. Service levels are response time
objectives and are not guaranteed. The specified level of warranty service may not
be available in all worldwide locations, additional charges may apply outside your
Service Provider’s normal service area, contact your local Service Provider
representative or your reseller for country and location specific information.
1. Customer Replaceable Unit (″CRU″) Service
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install
whereas Tier 2 CRUs require some technical skill and tools. CRU information
and replacement instructions are shipped with your Machine and are available
from Lenovo at any time on your request. You may request that a Service
Provider install CRUs, at no additional charge, under the type of warranty
service designated for your Machine. Lenovo specifies in the materials shipped
with a replacement CRU whether a defective CRU must be returned. When
return is required, 1) return instructions and a container are shipped with the
replacement CRU, and 2) you may be charged for the replacement CRU if
Lenovo does not receive the defective CRU within 30 days of your receipt of
the replacement.
2. On-site Service
Your Service Provider will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to
allow disassembly and reassembly of the Lenovo Machine. The area must be
clean, well lit and suitable for the purpose. For some Machines, certain repairs
may require sending the Machine to a designated service center.
3. Courier or Depot Service *

Appendix C. Lenovo Statement of Limited Warranty

You will disconnect the failing Machine for collection arranged by your Service
Provider. A shipping container will be provided to you for you to return your
Machine to a designated service center. A courier will pick up your Machine
and deliver it to the designated service center. Following its repair or exchange,
the service center will arrange the return delivery of the Machine to your
location. You are responsible for its installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as your Service Provider specifies (prepaid unless
specified otherwise) the failing Machine suitably packaged to a designated
location. After the Machine has been repaired or exchanged, it will be made
available for your collection or, for Mail-in Service, the Machine will be
returned to you at Lenovo’s expense, unless your Service Provider specifies
otherwise. You are responsible for the subsequent installation and verification
of the Machine.
5. CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see
above).
6. CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see
above).
7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).
When a 5, 6 or 7 type of warranty service is listed, your Service Provider will
determine which type of warranty service is appropriate for the repair.
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.
To obtain warranty service contact a Service Provider. In Canada or the United
States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone
numbers below.

Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
numbers, go to http://www.lenovo.com/support and click Support phone list.
Country or Region

Telephone Number

Africa

Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact your Lenovo service provider

Argentina

0800-666-0011 (Spanish)

Australia

131-426 (English)

Austria

Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)

Belgium

Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)

Bolivia

0800-0189 (Spanish)

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Country or Region

Telephone Number

Brazil

Sao Paulo region: (11) 3889-8986
Toll free outside Sao Paulo region: 0800-7014-815
(Brazilian Portuguese)

Canada

1-800-565-3344 (English, French)
In Toronto only call: 416-383-3344

Chile

800-224-488 (Spanish)

China

800-810-1818 (Mandarin)

China (Hong Kong
S.A.R.)

Home PC: 852-2825-7799
Commercial PC: 852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Putonghua)

Colombia

1-800-912-3021 (Spanish)

Costa Rica

284-3911 (Spanish)

Croatia

0800-0426

Cyprus

+357-22-841100

Czech Republic

+420-2-7213-1316

Denmark

Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)

Dominican Republic

566-4755
566-5161 ext. 8201
Toll Free within the Dominican Republic: 1-200-1929
(Spanish)

Ecuador

1-800-426911 (Spanish)

El Salvador

250-5696 (Spanish)

Estonia

+386-61-1796-699

Finland

Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)

France

Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)

Germany

Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)

Greece

+30-210-680-1700

Guatemala

335-8490 (Spanish)

Honduras

Tegucigalpa & San Pedro Sula: 232-4222
San Pedro Sula: 552-2234
(Spanish)

Hungary

+36-1-382-5720

India

1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)

Indonesia

800-140-3555
+62-21-251-2955
(English, Bahasa Indonesian)

Appendix C. Lenovo Statement of Limited Warranty

Country or Region

Telephone Number

Ireland

Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)

Israel

+972-3-531-3900 (Hebrew)
+972-3-531-3900 (English)
8:30AM - 5:00PM Sunday - Thursday (Local time)

Italy

Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)

Japan

Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language voice prompt. For
telephone support in English, please wait for the Japanese voice prompt to end, and an
operator will answer. Please ask for ″English support please,″ and your call will be
transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)

Korea

1588-5801 (Korean)

Latvia

+386-61-1796-699

Lithuania

+386-61-1796-699

Luxembourg

+352-298-977-5063 (French)

Malaysia

1800-88-8558 (English, Bahasa Melayu)

Malta

+356-23-4175

Mexico

001-866-434-2080 (Spanish)

Middle East

+44 (0)1475-555-055

Netherlands

+31-20-514-5770 (Dutch)

New Zealand

0800-446-149 (English)

Nicaragua

255-6658 (Spanish)

Norway

Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)

Panama

206-6047 (Spanish)

Peru

0-800-50-866 (Spanish)

Philippines

1800-1888-1426
+63-2-995-8420
(English, Philipino)

Poland

+48-22-878-6999

Portugal

+351-21-892-7147 (Portuguese)

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Country or Region

Telephone Number

Romania

+4-021-224-4015

Russian Federation

+7-095-940-2000 (Russian)

Singapore

1800-3172-888 (English, Bahasa Melayu)

Slovakia

+421-2-4954-1217

Slovenia

+386-1-4796-699

Spain

91-714-7983
91-397-6503
(Spanish)

Sri Lanka

+94-11-2448-442 (English)

Sweden

Up and running support: 08-477-4420
Warranty service and support: 077-117-1040
(Swedish)

Switzerland

Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)

Taiwan

886-2-8723-9799 (Mandarin)

Thailand

1-800-299-229 (Thai)

Turkey

00800-4463-2041
(Turkish)

United Kingdom

Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)

United States

1-800-426-7378
(English)

Uruguay

000-411-005-6649 (Spanish)

Venezuela

0-800-100-2011 (Spanish)

Vietnam

For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)

Guarantee supplement for Mexico
This supplement is considered part of Lenovo’s Statement of Limited Warranty and
shall be effective solely and exclusively for products distributed and
commercialized within Territory of the Mexican United States. In the event of a
conflict, the terms of this supplement shall apply.
All software programs pre-loaded in the equipment shall only have a thirty- (30)
day guarantee for installation defects from the date of purchase. Lenovo is not
responsible for the information in such software programs and/or any additional
software programs installed by you or installed after purchase of the product.
Services not chargeable to the guarantee shall be charged to the final user, prior an
authorization.
In the event that warranty repair is required please call the Customer Support
Center at 001-866-434-2080, where you will be directed to the nearest Authorized
Service Center. Should no Authorized Service Center exist in your city, location or
Appendix C. Lenovo Statement of Limited Warranty

within 70 kilometers of your city or location, the guarantee includes any reasonable
delivery charges related to the transportation of the product to our nearest
Authorized Service Center. Please call the nearest Authorized Service Center to
obtain the necessary approvals or information concerning the shipment of the
product and the shipment address.
To obtain a list of Authorized Service Centers, please visit:
http://www.lenovo.com/mx/es/servicios
Manufactured by:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Col. Club de Golf Atlas
El Salto, Jalisco, México
C.P. 45680,
Tel. 01-800-3676900
Marketing by:
Lenovo de México, Comercialización y
Servicios, S. A. de C. V.
Alfonso Nápoles Gándara No 3111
Parque Corporativo de Peña Blanca
Delegación Álvaro Obregón
México, D.F., México
C.P. 01210,
Tel. 01-800-00-325-00

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Appendix D. Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any other product, program,
or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
© Lenovo 2006. Portions © IBM Corp. 2005.

vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
ThinkPad
IBM is a trademark of International Business Machines Corporation in the United
States, other countries, or both, and is used under license.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Gemplus is a trademark of Gemplus in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.

Electronic emission notices
The following information refers to the Gemplus ExpressCard Smart Card Reader
from Lenovo.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using
other than recommended cables and connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications could
void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
EU-EMC Directive (89/336/EEC) as amended by Directive 93/86/EEC EN 55022
class B Statement of Compliance
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur
ElektromagnetischenVerträglichkeit Dieses Produkt entspricht den
Schutzanforderungen der EU-Richtlinie 89/336/EWG zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den
EU-Mitgliedsstaaten.
und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische
Verträglichkeit von Geräten Dieses Produkt entspricht dem ″Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG)″. Dies ist die Umsetzung
der EU-Richtlinie 89/336/EWG in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG) vom 18. September
1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der Klasse B Dieses Gerät
ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die
Lenovo (Deutschland) GmbH, Pascalstr. 100, D-70569 Stuttgart. Informationen in
Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
B.)
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU Council
Directive 89/336/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the fitting of option
cards from other manufacturers.

Appendix D. Notices

This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference with licensed communication
devices.
Avis de conformité à la directive de l’Union Européenne
Le présent produit satisfait aux exigences de protection énoncées dans la directive
89/336/CEE du Conseil concernant le rapprochement des législations des Etats
membres relatives à la compatibilité électromagnétique. Lenovo décline toute
responsabilité en cas de non-respect de cette directive résultant d’une modification
non recommandée du produit, y compris l’ajout de cartes en option non Lenovo.
Ce produit respecte les limites des caractéristiques d’immunité des appareils de
traitement de l’information définies par la classe B de la norme européenne EN
55022 (CISPR 22). La conformité aux spécifications de la classe B offre une garantie
acceptable contre les perturbations avec les appareils de communication agréés,
dans les zones résidentielles.
Unión Europea - Normativa EMC
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
Lenovo no puede aceptar responsabilidad alguna si este producto deja de satisfacer
dichos requisitos de protección como resultado de una modificación no
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean
Lenovo.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los
equipos de Clase B se han establecido para entornos residenciales típicos a fin de
proporcionar una protección razonable contra las interferencias con dispositivos de
comunicación licenciados.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa
degli stati membri in materia di compatibilità elettromagnetica.
Lenovo non accetta responsabilità alcuna per la mancata conformità alle normative
di protezione dovuta a modifiche non consigliate al prodotto, compresa
l’installazione di schede e componenti di marca diversa da Lenovo.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti
stabiliti per le apparecchiature di informatica Classe B ai sensi del Norma Europea
EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti al fine di
fornire ragionevole protezione da interferenze mediante dispositivi di
comunicazione in concessione in ambienti residenziali tipici.
Korea Class B Compliance

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

Japan VCCI Class B Compliance

Japanese statement of compliance for products less than or equal to 20 A per
phase

Appendix D. Notices

Gemplus ExpressCard Smart Card Reader from Lenovo User’s Guide

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