Lenovo Ideacentre Q190 Hmm En 20121219 User Manual Idea Centre Hardware Maintenance (English) Desktop (ideacentre) Type 6281

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2012-12-18

User Manual: Lenovo Ideacentre Q190 Hmm En 20121219 IdeaCentre Q190 Hardware Maintenance Manual (English) Q190 Desktop (ideacentre) - Type 6281

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IdeaCentreQ190
HardwareMaintenanceManual
ideaideaideaCentreidea
MachineTypes:10115/6281
IdeaCentreQ190
HardwareMaintenanceManual
MachineTypes:10115/6281
SecondEdition(December2012)17th
©CopyrightLenovo2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925
Contents
Chapter1.Aboutthismanual......1
ImportantSafetyInformation..........1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety...............3
Safetyinspectionguide............5
Handlingelectrostaticdischarge-sensitive
devices..................5
Groundingrequirements............6
Safetynotices................6
Chapter3.Generalinformation.....9
Specications................9
Chapter4.GeneralCheckout.....11
Chapter5.UsingtheSetupUtility...13
StartingtheSetupUtilityprogram.......13
Viewingandchangingsettings........13
Usingpasswords..............13
Enablingordisablingadevice........15
Selectingastartupdevice..........15
ExitingfromtheSetupUtilityprogram.....16
Chapter6.Symptom-to-FRUIndex..17
Harddiskdrivebooterror..........17
PowerSupplyProblems...........17
POSTerrorcodes.............18
Undeterminedproblems...........18
Chapter7.Locations.........21
Locatingcomponents,controlsandconnectors.21
Hardwarecomponents...........22
Chapter8.Replacinghardware....25
Generalinformation.............25
Replacingtheopticaldrive..........26
Removingthecomputercover........27
Replacingtheharddiskdrive.........29
Replacingamemorymodule.........30
ReplacingtheWLANcard..........31
Replacingtheheat-sink...........32
Replacingthesystemfan..........33
Replacingthemotherboard..........34
Replacingthekeyboardandmouse......35
FRUlists.................36
Chapter9.AdditionalService
Information..............43
©CopyrightLenovo2012iii
ivIdeaCentreQ190HardwareMaintenanceManual
Chapter1.Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforIdeaCentreQ190computerslistedonthecover.
ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.
ThedescriptionoftheTVcardinthismanualisonlyusedforthemachineswhichhavetheTVcard.Itis
invalidforthosemachineswhichdonothaveTVcard.
ImportantSafetyInformation
BesuretoreadallCAUTIONandDANGERsectionsinthismanualbeforefollowinganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd’exécuter
lesinstructions.
LesenSieunbedingtalleHinweisevomTyp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni
Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.
©CopyrightLenovo20121
2IdeaCentreQ190HardwareMaintenanceManual
Chapter2.Safetyinformation
Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer’spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandcongurationprocedures.
©CopyrightLenovo20123
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
4IdeaCentreQ190HardwareMaintenanceManual
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspeciedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingelectrostaticdischarge-sensitivedevices
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Chapter2.Safetyinformation5
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices
ThecautionanddangersafetynoticesinthissectionareprovidedinthelanguageofEnglish.
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.
•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconguration
procedures.
•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
6IdeaCentreQ190HardwareMaintenanceManual
ToConnectToDisconnect
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
1.TurneverythingOFF .
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Chapter2.Safetyinformation7
≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)
CAUTION:
Usesafepracticeswhenlifting.
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
1
2
CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.
8IdeaCentreQ190HardwareMaintenanceManual
Chapter3.Generalinformation
Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.
Specications
Thissectionliststhephysicalspecicationsforyourcomputer.
Thissectionliststhephysicalspecicationsforyourcomputer.
TypeIdeaCentreQ190
Thissectionliststhephysicalspecications.
Environment
Airtemperature:
Operating:10°to35°C
Transit:-20°to55°C
Humidity:
Operating:35%to80%
Transit:20%to93%(40°C)
Altitude:86KPato106KPa
Electricalinput:
Inputvoltage:90V-264V(AC)
Inputfrequency:47Hz-63Hz
©CopyrightLenovo20129
10IdeaCentreQ190HardwareMaintenanceManual
Chapter4.GeneralCheckout
Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6.
Ifyoudoreceivethecorrectresponse,proceedtostep7.
6.Lookatthefollowingconditionsandfollowtheinstructions:
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.
7.Ifyoucannotcontinue,replacethelastdevicetested.
©CopyrightLenovo201211
12IdeaCentreQ190HardwareMaintenanceManual
Chapter5.UsingtheSetupUtility
TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperating-systemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.
2.PressandholdtheF1keythenturnonthecomputer.Whenyouhearmultiplebeeps,releasetheF1key.
Notes:
1.IfyouareusingaUSBkeyboardandtheSetupUtilityprogramdoesnotdisplayusingthismethod,
repeatedlypressandreleasetheF1keyratherthanleavingitpressedwhenturningonthecomputer.
2.IfaPower-OnPasswordoranadministratorpasswordhasbeenset,theSetupUtilityprogrammenuis
notdisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”
Viewingandchangingsettings
TheSetupUtilityprogrammenulistsitemsthatidentifysystemcongurationtopics.Tovieworchange
settings,see“StartingtheSetupUtilityprogram.”
WhenworkingwiththeSetupUtilityprogrammenu,youmustusethekeyboard.Thekeysusedtoperform
varioustasksaredisplayedontherightsideofeachscreen.
Usingpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedpersonsfromgaining
accesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram.”Thefollowingtypesof
passwordsareavailable:
•AdministratorPassword
•Power-OnPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetanypasswords,
readthefollowingsections.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64characters(a-zand0-9)andsymbols.Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthe
passwordsshouldadheretothefollowingrules:
•Musthaveatleastsevencharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive
•Notbeyournameoryourusername
©CopyrightLenovo201213
•Notbeacommonwordoracommonname
•Besignicantlydifferentfromyourpreviouspassword
Administratorpassword
WhenaAdministratorPasswordisset,itdetersunauthorizedpersonsfromchangingconguration
settings.Ifyouareresponsibleformaintainingthesettingsofseveralcomputers,youmightwanttoseta
AdministratorPassword.
AfteryousetaAdministratorPassword,apasswordpromptisdisplayedeachtimeyoutrytoaccessthe
SetupUtilityprogram.
IfboththeAdministratorandPower-OnPasswordareset,youcantypeeitherpassword.However,to
changeanycongurationsettings,youmustuseyourAdministratorpassword.
Setting,changing,anddeletingaAdministratorpassword
Toset,change,ordeleteapassword,dothefollowing:
Note:Apasswordcanbeanycombinationofupto64characters(a-z,and0-9).Formoreinformation,see
“Passwordconsiderations”onpage13.
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.FromSecuritymenu,selectSetAdministratorPasswordandpressEnter.
3.Thepassworddialogboxwillbedisplayed.T ypethenewpassword,andpressEnter.
4.whenpromptedtoconrmthepassword,typethepasswordagain.Ifyoutypethepasswordcorrectly,
thepasswordwillbeinstalled.
TodeleteapreviouslysetAdministratorpassword,dothefollowing:
Note:Whenpromptedforapassword,youmusttypeyourAdministratorpassword.
1.FromSecuritymenu,selectSetAdministratorPasswordandpressEnter.
2.Thepassworddialogboxwillbedisplayed.EnterCurrentPasswordandpressEnter.PressEnterinNew
PasswordandconrmNewPassworddialog.Asetupnoticewilldisplaythatchangeshavebeensaved.
3.SelectExit.
4.SelectSavechangesandExit.
Power-OnPassword
WhenaPower-OnPasswordisset,youcannotstarttheSetupUtilityprogramuntilavalidpasswordis
typedfromthekeyboard.
Setting,changing,anddeletingaPower-OnPassword
Toset,change,ordeleteaPower-OnPassword,dothefollowing:
Note:Apasswordcanbeanycombinationofupto64characters(a-z,and0-9).
1.StarttheSetupUtilityprogram(See”StartingtheSetupUtilityprogram” .)
2.FromtheSecuritymenu,seletSetPower-OnPasswordandpressEnter.
3.Thepassworddialogboxwillbedisplayed.T ypethenewpassword,andpressEnter.
4.whenpromptedtoconrmthepassword,typethepasswordagain.Ifyoutypethepasswordcorrectly,
thepasswordwillbeinstalled.
14IdeaCentreQ190HardwareMaintenanceManual
TodeleteapreviouslysetPower-OnPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetPower-OnPasswordandpressEnter.
2.Thepassworddialogboxwillbedisplayed.EnterCurrentPasswordandpressEnter.PressEnterinNew
PasswordandconrmNewPassworddialog.Asetupnoticewilldisplaythatchangeshavebeensaved.
3.SelectExit.
4.SelectSavechangesandExit.
Enablingordisablingadevice
TheDevicesoptionsisusedtoenableordisableuseraccesstothefollowingdevices:
USBFunctionsSelectwhethertoenableordisableUSB(UniversalSerial
Bus)functions.Ifthefunctionsaredisabled,noUSB
devicescanbeused.
SATAControllerWhenfeatureissettoDisabled,alldevicesconnectedto
theSATAconnectors(e.g.harddiskdrivesortheoptical
diskdrive)aredisabledandcan’tbeaccessed.
OnboardAudioControllerSelectwhethertoenableordisabletheOnboardAudio
Controller,whenfeatureissettoDisabledalldevices
connectedtotheaudioconnectors(e.g.aheadphoneor
amicrophone)aredisabledandcan’tbeused.
OnboardEthernetControllerorOnboardPXE
Controller
SelectwhethertoenableordisableOnboardEthernet
Controller,orselectwhethertoenableordisableload
onboardPXE(PrebootExecutionEnvironment).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.FromtheSetupUtilityprogrammenu,selectDevices.
3.Select:
USBSetuppresstheEnterkey,andthenselectUSBFunctions.
ATADrivesSetuppresstheEnterkey,andthenselectSATAMode.
AudioSetuppresstheEnterkey,andthenselectOnboardAudioController.
NetworkSetuppresstheEnterkey,thenselectOnboardEthernetSupportorLANBootAgent.
4.SelectDisabledorEnabledandpresstheEnterkey.
5.ReturntotheSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Note:Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
Selectingastartupdevice
Ifyourcomputerdoesnotstartup(boot)fromadevicesuchastheCD-ROM,diskette,orharddiskas
expected,useoneofthefollowingprocedurestoselectastartupdevice.
Selectingatemporarystartupdevice
Usethisproceduretostartupfromanybootdevice.
Note:NotallCDs,harddisks,anddiskettesarebootable.
Chapter5.UsingtheSetupUtility15
1.Turnoffyourcomputer.
2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenuappears,release
theF12key.
Note:IfyouareusingaUSBkeyboardandtheStartupDeviceMenudoesnotdisplayusingthismethod,
repeatedlypressandreleasetheF12keyratherthanleavingitpressedwhenturningonthecomputer.
3.SelectthedesiredstartupdevicefromtheStartupDeviceMenuandpressEntertobegin.
Note:SelectingastartupdevicefromtheStartupDevicemenudoesnotpermanentlychangethe
startupsequence.
Selectingorchangingthestartupdevicesequence
Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.SelectStartUp.
3.SelectQuickBootMode,Numlock,OptionKeysDisplay,tosetthesedevices.
4.SelectDisabledorEnabledandpressEnter.
5.PressESCtoreturntoExitandselectSavechangesandExit.
Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,selectLoadOptimalDefaults
ontheSetupUtilitymenu.
ExitingfromtheSetupUtilityprogram
Whenyounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammenu(you
mighthavetopressEscseveraltimes).Ifyouwanttosavethenewsettings,selectSavechangesandExit
beforeyouexit.Otherwise,yourchangeswillnotbesaved.
16IdeaCentreQ190HardwareMaintenanceManual
Chapter6.Symptom-to-FRUIndex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.
AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage18.
Notes:
•Ifyouhavebothanerrormessageandanincorrectaudioresponsediagnosetheerrormessagerst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid
receiveaPOSTerrormessagediagnosethePOSTerrormessagerst.
•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsintherstpartof
thisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.
ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein
conguration.
Checkthecongurationandensurethestart-updriveis
inthebootsequence.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestart-updriveiscorrupted.Thedrivemustbeformatteddothefollowing:
1.Attempttoback-upthedataonthefailingharddisk
drive.
2.Usingtheoperatingsystemsprogramsformatthe
harddiskdrive.
Thedriveisdefective.Replacetheharddiskdrive.
PowerSupplyProblems
Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•PowerCord
•On/OffSwitchconnector
•On/OffSwitchPowerSupplyconnector
•SystemBoardPowerSupplyconnectors
•Microprocessor(s)connection
Reseatconnectors
Checkthepowercordforcontinuity.PowerCord
Checkthepower-onswitchforcontinuity.Power-onSwitch
©CopyrightLenovo201217
POSTerrorcodes
Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing
operations.
•Checkssomebasicsystem-boardoperations
•Checksthememoryoperation
•Startsthevideooperation
•Veriesthatthebootdriveisworking
IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthersterrormessage,theothererrormessages
probablywillnotappearonthescreenthenexttimeyouturnonthesystem.
POSTErrorMessageDescription/Action
CMOSDate/TimeNotSetTheCMOSDateand/orTimeareinvalid.Thiserrorcan
beresolvedbyreadjustingthesystemtimeinAMIBIOS
Setup.
CMOSBatteryLowTheCMOSbatteryisnolongerfunctional.Replacethe
battery.
CMOSChecksumBadChecksumofCMOSisincorrect.Thecomputerloadsthe
defaultcongurationsettings.Thiserrormightindicate
thatCMOShasbecomecorruptduetoaweakCMOS
battery.
PrimaryMasterHardDiskError
PrimarySlaveHardDiskError
SecondaryMasterHardDiskError
SecondarySlaveHardDiskError
TheIDE/ATAPIdeviceconguredasPrimary
Master/PrimarySlave/SecondaryMaster/Secondary
Slavecouldnotbefoundorinitialized.Makesurethe
harddriveiscorrectlyinstalled.
KeyboarderrorCannotinitializethekeyboard.Makesurethekeyboard
isproperlyconnectedtothecomputerandthatnokeys
areheldpressedduringPOST.Topurposelycongurethe
computerwithoutakeyboard,setkeyboardlessoperation
inSetuptoEnable.TheBIOSthenignoresthemissing
keyboardduringPOST.
SystemHaltedThesystemhasbeenhalted.Aresetorpowercycleis
requiredtorebootthemachine.Thismessageappears
afterafatalerrorhasbeendetected.
RebootandSelectproperBootdeviceorInsertBoot
MediainselectedBootdevice
TheBIOSwasunabletondasuitablebootdevice.Make
surethebootdriveisproperlyconnectedtothecomputer.
Makesureyouhavebootablemedia.
Undeterminedproblems
IfthiscomputerhasaparallelATAharddiskdrive,makesurethattheharddiskdriveisjumperedasa
masterandtheopticaldriveisjumperedasaslave.
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
18IdeaCentreQ190HardwareMaintenanceManual
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoundthefailingdeviceoradapter.
Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
Chapter6.Symptom-to-FRUIndex19
20IdeaCentreQ190HardwareMaintenanceManual
Chapter7.Locations
Thissectionprovidesillustrationstohelplocatethevariousconnectors,controlsandcomponentsofthe
computer.
Locatingcomponents,controlsandconnectors
Thefollowingillustrationswillhelpyoutolocatethevariouscomponents,controlsandconnectorsonyour
computer.
Fontview
Thefollowingillustrationshowsthelocationofcontrolsandcomponentsonthefrontofthecomputer.
1.Ejectbutton2.Powerbutton
3.Harddiskdriveindicator4.Opticaldrive(selectedmodelsonly)
5.Memorycardreader6.USBports(2)
7.Headphoneconnector8.Microphoneconnector
©CopyrightLenovo201221
Rearview
Thefollowingillustrationshowsthelocationofconnectorsontherearofthecomputer.
Attention:Besurenottoblockanyairventsonthecomputer.Blockedairventsmaycauseoverheating.
1.S/PDIFport2.VGAconnector
3.USBports(5)4.HDMI-outport
5.Ethernetconnector6.Powerconnector
Hardwarecomponents
Thefollowingillustrationshowsthecomponentsthatmakeupyourcomputer.
22IdeaCentreQ190HardwareMaintenanceManual
1
2
3
4
5
6
7
8
9
1.Computercover6.Chassis
2.Systemfan7.RTCbattery
3.Heat-sink8.Memorymodule
4.Wi-Ficard9.Harddiskdrive
5.Motherboard
Chapter7.Locations23
Identifyingpartsonthemotherboard
Themotherboard(sometimescalledtheplanarorsystemboard)isthemaincircuitboardinyourcomputer.
Itprovidesbasiccomputingfunctionsandsupportsavarietyofdevicesthatarefactory-installedorthatyou
caninstalllater.
1
2
3
6
7
89
10
12
13
15
16
17
14
11
4
5
1.HarddiskdriveSATAconnector10.RTCbattery
2.Microphoneconnector11.MiniPCIEconnector
3.Lineoutconnector12.SPDIFport
4.RTCbatteryconnector13.VGAconnector
5.USBports(2)14.USBports(2)
6.Cardreader15.HDMI-outport
7.Memoryslot16.Ethernetconnector
8.Powerbutton17.Powerconnector
9.Systemfanpowerconnector
24IdeaCentreQ190HardwareMaintenanceManual
Chapter8.Replacinghardware
Attention:Donotremovethecomputercoverorattemptanyrepairbeforereadingthe“Importantsafetyinformation”
intheSafetyandWarrantyGuidethatwasincludedwithyourcomputerorintheHardwareMaintenanceManual
(HMM)forthecomputer.ToobtaincopiesoftheSafetyandWarrantyGuideorHMM,gototheSupportWebsite
at:http://consumersupport.lenovo.com.
Note:UseonlypartsprovidedbyLenovo.
Generalinformation
Pre-disassemblyinstructions
Beforeproceedingwiththedisassemblyprocedure,makesurethatyoudothefollowing:
1.Turnoffthepowertothesystemandallperipherals.
2.Unplugallpowerandsignalcablesfromthecomputer.
3.Placethesystemonaat,stablesurface.
©CopyrightLenovo201225
Replacingtheopticaldrive
Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacetheopticaldrive
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethe4screwsandopentheopticaldiskdriveboxasshown.
26IdeaCentreQ190HardwareMaintenanceManual
Step5.Removethe3screwsandslidetheopticaldiskdriveoutasshown.
Step6.Installthenewopticaldriveasfollows:
a.Alignthenewopticaldrivewiththebezel,pushitintopositionandsecureitwith3screws.
b.Lineuptheopticaldrivebezelwiththeopticaldiskdriveboxandsecureitwiththeremaining
screws.
Removingthecomputercover
Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toremovethecomputercover
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Chapter8.Replacinghardware27
Step4.Removetherubbercapsthatprotectsthescrews,thenremovethe4screwsthatsecurethe
computercovertothechassis.
Step5.Openthesidedoorandremovethecoverfromthissidegently.
28IdeaCentreQ190HardwareMaintenanceManual
Step6.Liftupthecomputercoverasshown.
Step7.Toinstallthecomputercover:
a.Lineupthecomputercoverwiththechassisasshown.
b.Securethecomputercovertothechassiswiththe4screws.
Replacingtheharddiskdrive
Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacetheharddiskdrive
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Step5.Removethe4screwsthatsecuretheharddiskdrivetothemotherboard.
Chapter8.Replacinghardware29
Step6.Liftupthebackoftheharddiskdriveandpullitoutasshown.
Step7.Removethe4screwsthatsecuretheharddiskdrivetotheharddiskdrivebay.
Step8.Slideouttheharddiskdriveoutofthebaytoremove
it.
Step9.Toinstallthenewharddiskdriveasfollows:
a.Slidethenewharddiskdrivebayintobayandsecureittothebaywiththe4screws.
b.Slidethenewharddiskdriveandbayintopositionandsecureittothechassiswiththe
4screws.
Step10.Reattachthecomputercover.
Replacingamemorymodule
Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
30IdeaCentreQ190HardwareMaintenanceManual
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplaceamemorymodule
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Step5.Pushoutthelatchesonbothsidesofthememorysockettoreleasethememorymodule.1
Gentlypullthememorymoduleupwardtoremoveitfromitssocket.2
1
1
2
Step6.Alignthenewmemorymodulewiththememorysocket,theninsertitandpushdownonthetop
edge.Makesurethelatcheslockthememorymoduleinplace.
Step7.Reattachthecomputercoverandsecureitwiththescrews.
ReplacingtheWLANcard
Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
ToreplacetheWLANcard:
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Chapter8.Replacinghardware31
Step5.Disconnectthe2antennacablesfromtheWLANcard.1
Step6.RemovethescrewthatsecurestheWLANcardtothemotherboard.2
Step7.PulltheWLANcardupwardtoremoveitfromthecardport.
1
2
Step8.LineupthenewWLANcard,theninsertitintothecardportandsecureittothemotherboard
withthescrew.
Step9.Connectthe2antennacablestothenewWLANcard.
Step10.Reattachthecomputercover.
Replacingtheheat-sink
Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacetheheat-sink:
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Step5.Removethesystemfan.Referto“Replacingthesystemfan”.
32IdeaCentreQ190HardwareMaintenanceManual
Step6.Removethe4screwsthatsecurethesystemfantothemotherboard.
Step7.Removetheheat-sinkbyliftingitup.
Step8.Toinstallthenewheat-sink:
a.Lineupthenewheat-sinkwiththemountingholesonthechassisandplaceitintoposition.
b.Securethenewheat-sinkwiththe4screws.
Step9.Reattachthesystemfanandcomputercover.
Replacingthesystemfan
Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacethesystemfan:
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Chapter8.Replacinghardware33
Step5.Removethe3screwsthatsecurethesystemfantothemotherboard.
Step6.Disconnectthesystemfanpowercablesfromthemotherboard.
Step7.Removethesystemfanbyliftingitup.
Step8.Toinstallthenewsystemfan:
a.Lineupthenewsystemfanwiththemountingholesonthechassisandplaceitintoposition.
b.Securethenewsystemfanwiththe3screws.
c.Connectthenewsystemfanpowercabletotheconnectoronthemotherboard.
Step9.Reattachthecomputercover.
Replacingthemotherboard
Note:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacethemotherboard:
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Step4.Removethecomputercover.Referto“Removingthecomputercover” .
Step5.Removetheharddiskdrive.Referto“Replacingtheharddiskdrive” .
34IdeaCentreQ190HardwareMaintenanceManual
Step6.Removethememorymodule.Referto“Replacingamemorymodule” .
Step7.RemovetheWLANcard.Referto“ReplacingtheWLANcard” .
Step8.Removethepowerbutton.Referto“Removingthepowerbutton” .
Step9.Removethesystemfan.Referto“Replacingthesystemfan” .
Step10.Removetheheat-sink.Referto“Replacingtheheat-sink”.
Step11.Removeallthecablesconnectedtothemotherboard.
Step12.Removethefourscrewsthatsecurethemotherboardtothechassis.
Step13.Slidethemotherboardupthenliftitouttoremoveit.
Step14.Placethenewmotherboardintothechassis,aligningthescrewholesinthemotherboardwith
themountingholesinthechassis.
Step15.Securethenewmotherboardtothechassisusingthescrew.
Step16.Attachallrelatedcomponentstothenewmotherboard.
Step17.Reattachthecomputercover.
Replacingthekeyboardandmouse
Attention:Turnoffthecomputerandwait3to5minutestoletitcooldownbeforeremovingthecover.
Note:Itmaybehelpfultoplacethecomputerface-downonasoftatsurfaceforthisprocedure.Lenovo
recommendsthatyouuseablanket,towel,orothersoftclothtoprotectthecomputerscreenfromscratches
orotherdamage.
Toreplacethekeyboardandmouse
Step1.Removeanymedia(disks,CDs,ormemorycards)fromthedrives,shutdowntheoperating
system,andturnoffthecomputerandallattacheddevices.
Step2.Unplugallpowercordsfromelectricaloutlets.
Step3.Disconnectallcablesattachedtothecomputer.Thisincludespowercords,input/output(I/O)
cables,andanyothercablesthatareconnectedtothecomputer.Referto“Leftandrightview”
and“Rearview”forhelpwithlocatingthevariousconnectors.
Chapter8.Replacinghardware35
Note:YourkeyboardwillbeconnectedtoaUSBconnectorononesideorattherearofthe
computer.
Step4.Disconnectthedefectivekeyboardcablefromthecomputerandconnectthenewkeyboardcable
tothesameconnector.
Note:Themousecanbereplacedusingthesamemethod.
FRUlists
Thischapterliststheinformationontheeldreplaceableunits(FRUs).
Attention:BesuretoreadandunderstandallthesafetyinformationbeforereplacinganyFRUs.
Notes:FRUsthathavea1or2intheCRUcolumnareCustomerReplaceableUnits(CRUs).
•1identiespartsthatarefairlysimpletoreplace,requiringfewornotools.
•2identiespartsthatareslightlymoredifculttoreplace.
•Nidentiespartsthatarenottobereplacedbythecustomer.
1
2
3
4
5
6
7
8
9
36IdeaCentreQ190HardwareMaintenanceManual
Item#DescriptionLenovoP/NCRU
ID
RAM
M471B5773DH0-CK02GBD3-1600SRAM-HF1-100226
HMT325S6CFR8C-PB2GBD3-1600SRAM-HF1-100227
MT8KTF25664HZ-1G6M12GBD3L-1600SRAM-HF1-100228
Elp_RJ2108BDBG-GN-F2GBD3-1600SRAM1-100425
M471B5273DH0-CK04GBD3-1600SRAM-HF1-100230
HMT351S6CFR8C-PB4GBD3-1600SRAM-HF1-100231
MT16KTF51264HZ-1G6M14GBD3L-1600SRAM-HF1-100232
Elp_RJ2108BDBG-GN-F4GBD3-1600SRAM1-100426
M471B1G73BH0-CK0-CK08GBD3-1600SRAM-HF1-100234
HMT41GS6MFR8C-PB8GBD3-1600SRAM-HF1-100235
8
MT16JTF1G64HZ-1G6D18GBD3-1600SRAM-HF1-100099
N
HDD
SeagateST320LT0125400RPM7MM320GHDD16-200212
WD3200LPVT-08G33T17mm5.4Krpm320GHDD16-200265
HitachiHTS545032A7E3805400RPM320GHDD7mm16-200068
WDWD3200BPVT5400RPM320GHDD16-200022
SeagateST500LT0125400RPM7MM500GHDD16-200211
ST500LM0125.4K9.5500GHDD16-200210
WD5000LPVT-08G33T17mm5.4Krpm500GHDD16-200264
HitachiHTS545050A7E3805400RPM500GHDD7mm16-200067
WDWD5000BPVT-24HXZ5400RPM500GHDD16-004846
ST1000LM0245.4K9.51THDD16-200208
WDWD10JPVT-24A1YT05400PRM9.5mm1THDD16-200071
9
HTHTS541010A9E6805400RPM1TBHDD16-200193
N
SSD
SandiskU100SDSA5DK24GmSATASSD16-200252
SamsungMZMPA024HMCD24GmSATASSD16-200256
N
ODD
HLDSCA40NSlimSATASlotBDCombo25-205779
PanasonicUJ265SlotBDCombo25-209300
SONYOptiarcAD-7800HSlotRambo25-203881
PanasonicUJ8C5SlotRambo25-209301
HLDSGA31NSlimSATASlotDVDRW25-009580
N
PowerSupply
DeltaADP-65YBDA65WADAPTER36200337
LiteonPA-1650-52LCNBPowerAdapter(EPS2.0)36001678
1
Chapter8.Replacinghardware37
Wi-FiCard
CbtBCM4313MOWMPCIENBHMCwicard20002505
LTNRTL8188EE11nHMCWiFicard20200218
LTNRTL8188CE11nSBHMCWiFicard(wowl)11200352
4
Q190WLANAntenna（Whiteandblack）90202225
N
Motherboard
Q190NON_WIN8Celeron887HM70MB90001754
Q190WIN8Celeron887HM70MB90001755
Q190WIN8_PROCeleron887HM70MB90001756
Q190NON_WIN8I3_2365MHM76MB90001982
Q190WIN8I3_2365MHM76MB90001983
5
Q190WIN8_PROI3_2365MHM76MB90001984
N
Chasiss
Q190IOCOVER90202214
Q190BottomCase90202215
Q190TOPCase(W/Button)90202216
Q190ODDBracket90202217
Q190HDDBracketForHDD90202218
Q190HDDBracketForSSD90202219
Q190BottomStand90202220
Q190ODDBottomCase90202221
1&6&9
Q190ODDTOPCase(W/Button)90202222
N
OtherConnectorandCable
Q180USBtoUSBconnectorassy31052494
Q180ODDbuttoncable31052499
Q190SSDConnectorCard90001979
Q190USBtoSATAConnectionboard90001980
Q190ODDButtonControlBoard90001981
N
ThermalModule
Q190AVCThermal90202223
3
Q190DEL TAFAN90202224
N
Keyboard
SunrexEKB-10YA(US)B-SilkUSBKB-LVT825209111
PrimaxKB4721(US)B-SilkUSBKB-LVT825209112
ChiconyKU-1153(US)B-SilkUSBKB-LVT825209113
SunrexEKB-10YA(TW)B-SilkUSBKB-LVT825209114
SunrexEKB-10YA(TH)B-SilkUSBKB-LVT825209115
SunrexEKB-10YA(CZ-SL)B-SUSBKB-LVT825209116
SunrexEKB-10YA(IN)B-SilkUSBKB-LVT825209117
SunrexEKB-10YA(RU)B-SilkUSBKB-LVT825209118
1
38IdeaCentreQ190HardwareMaintenanceManual
SunrexEKB-10YA(UK)B-SilkUSBKB-LVT825209119
SunrexEKB-10YA(Nordic)B-SUSBKB-LVT825209120
SunrexEKB-10YA(LA)B-SilkUSBKB-LVT825209121
SunrexEKB-10YA(AR)B-SilkUSBKB-LVT825209122
SunrexEKB-10YA(SW)B-SilkUSBKB-LVT825209123
SunrexEKB-10YA(GE)B-SilkUSBKB-LVT825209124
SunrexEKB-10YA(TR)B-SilkUSBKB-LVT825209125
SunrexEKB-10YA(SP)B-SilkUSBKB-LVT825209126
SunrexEKB-10YA(SL)B-SilkUSBKB-LVT825209127
SunrexEKB-10YA(IT)B-SilkUSBKB-LVT825209128
SunrexEKB-10YA(HB)B-SilkUSBKB-LVT825209129
SunrexEKB-10YA(FR)B-SilkUSBKB-LVT825209130
SunrexEKB-10YA(GK)B-SilkUSBKB-LVT825209131
SunrexEKB-10YA(HG)B-SilkUSBKB-LVT825209132
SunrexEKB-10YA(BG)B-SilkUSBKB-LVT825209133
SunrexEKB-10YA(HR)B-SilkUSBKB-LVT825209134
SunrexEKB-10YA(JP)B-SilkUSBKB-LVT825209135
SunrexEKB-10YA(EN-FR)B-SUSBKB-LVT825209136
SunrexEKB-10YA(PT)B-SilkUSBKB-LVT825209137
SunrexEKB-10YA(BE-EN)B-SUSBKB-LVT825209138
SunrexEKB-10YA(DU)B-SUSBKB-LVT825209139
USBMouse
LiteonLXH-SM-8825B-SilkMouse25200528
ChiconyLXH-MSU-1111B-SilkMouse25200529
SunrexLXH-EMS-10ZAB-SilkMouse25200530
1
2.4GHzWirelessKB/MS
MultimediaRemoteN5902(US-Eng-W8)25-014044
MultimediaRemoteN5902(FR-Gray-W8)25-014045
MultimediaRemoteN5902(UK-Gray-W8)25-014046
MultimediaRemoteN5902(GR-Gray-W8)25-014048
MultimediaRemoteN5902(LA-SP-Gray-W8)25-014049
MultimediaRemoteN5902(JP-Gray-W8)25-014050
1
VESAMount
Q180SmallVESAMountW/OODD31052512
Q180BigVESAMountW/ODD31052511
N
Chapter8.Replacinghardware39
PowerCord
longwellblack1.0m3wireULCSApowercord31-033857
Volex1MC5USpowercord31-033858
Luxshare1.0MC5USpowercord31-049517
Grandsunblack1.0m3wireCCCpowercord(R)31-032953
Luxshare1.0MC5CCCpowercord31-045147
longwellblack1.0mSAApowercord31-035397
Volex1MC5Australiapowercord31-049500
Luxshare1.0MC5Australiapowercord31-049520
Longwellblack1.0mJapanC5powercord(R)
LongwellJPN3_2pinconvertACplug(R)
31038887
linecord+
31039655
3pin2pin
converter
Volex1MC5JPNpowercord
LongwellJPN3_2pinconvertACplug(R)
31-049506
linecord+
31039655
3pin2pin
converter
Luxshare1.0MC5JPNpowercord
LongwellJPN3_2pinconvertACplug(R)
31-049519
linecord+
31039655
3pin2pin
converter
longwellblack1.0mASTApowercord31-035396
Volex1MC5BRTpowercord31-049496
longwellblack1.0mVDEpowercord31-035332
Volex1MC5Europeanpowercord31-049497
Luxshare1.0MC5Europeanpowercord31-049518
longwellblack1.0mIndiapowercord31-035395
Longwellblack1.0mItalyC5powercord®31-039104
Volex1MC5Italypowercord31-049504
Longwellblack1.0mBrazilpowercord®31-035828
Volex1MC5Brazilpowercord31-049505
Longwellblack1.0mArgentinaC5powercord®31-039100
Volex1MC5LApowercord31-049507
Longwellblack1.0mDenmarkC5powercord®31-039101
Volex1MC5Danmarkpowercord31-049503
Longwellblack1.0mSwitzerlandC5powercord®31-039103
Volex1MC5Switzerlandpowercord31-049508
Longwellblack1.0mIsraelC5powercord®31-039107
Volex1MC5Israelpowercord31-049502
Longwellblack1.0mTaiwanC5powercord®31-038885
Volex1MC5TWpowercord31-049499
1
40IdeaCentreQ190HardwareMaintenanceManual
Longwellblack1.0mKoreaC5powercord®31-039106
Volex1MC5Koreapowercord31-049498
Longwellblack1.0mSAC5powercord®31-039105
Volex1MC5SouthAfricapowercord31-049501
Chapter8.Replacinghardware41
42IdeaCentreQ190HardwareMaintenanceManual
Chapter9.AdditionalServiceInformation
Thischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.
Powermanagement
Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe
systempowersupply,processor,harddiskdrives,andsomemonitors.
Automaticcongurationandpowerinterface(ACPI)BIOS
BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures
ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not
alloperatingsystemssupportACPIBIOSmode.
AutomaticPower-Onfeatures
TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable
featuresthatturnonthecomputerautomatically.
•ResumeOnRTCAlarm:Y oucanspecifyadateandtimeatwhichthecomputerwillbeturnedon
automatically.Thiscanbeeitherasingleevent,adailyeventoraweeklyevent.
•OnLANWakeUp:ThisfeatureallowsLANadaptercardtowaketheSystem.
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