Lenovo K2450 Ug En User Manual Guide Notebook Laptop (Lenovo) Type 20243

User Manual: Lenovo K2450 Ug En User Guide Lenovo - K2450 Notebook K2450 Laptop (Lenovo) - Type 20243 Lenovo K2450 Notebook, 20243

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User Guide

Lenovo K2450

Before using this information and the product it supports, be sure to read and understand the following:

•Safety, Warranty, and Setup Guide

•“Important safety information” on page iv

•Appendix D “Notices” on page 39

The Safety, Warranty, and Setup Guide has been uploaded to the Web site. To refer to it, go to

http://www.lenovo.com/UserManuals.

First Edition (March 2014)

© Copyright Lenovo 2014.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration

“GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

© Copyright Lenovo 2013 i

Read this first ............................................ iii

Important safety information .............................................. iv

Conditions that require immediate action ................. iv

Safety guidelines ..............................................................v

Chapter 1. Product overview..................... 1

Front view.................................................................................1

Left-side view...........................................................................3

Right-side view........................................................................4

Bottom view .............................................................................5

Status indicators.......................................................................6

Features.....................................................................................7

Specifications............................................................................8

Chapter 2. Using your computer............... 9

Frequently asked questions ...................................................9

Configuring the operating system ........................................9

Registering your computer ..................................................10

Special keys and buttons ......................................................10

Function key combinations ..........................................10

Numeric keypad....................................................................12

Using the touch pad ..............................................................12

Power management ..............................................................13

Checking the battery status ..........................................13

Using the ac power adapter .........................................14

Charging the battery......................................................14

Maximizing the battery life ..........................................14

Power-saving modes .....................................................14

Handling the battery .....................................................16

Connecting to the network...................................................17

Ethernet connection.......................................................17

Wireless connection.......................................................17

Using a flash media card......................................................18

Chapter 3. You and your computer ........ 19

Accessibility and comfort.....................................................19

Ergonomic information.................................................19

Chapter 4. Security................................... 21

Attaching a mechanical lock ................................................21

Using passwords ...................................................................21

Using a fingerprint reader....................................................21

Using the Active Protection System program...................21

Chapter 5. Recovery overview.................22

Recovery solutions on the Windows 7 operating

system......................................................................................22

Recovery solutions on the Windows 8.1 operating

system......................................................................................23

Chapter 6. Preventing problems .............25

General tips for preventing problems.................................25

Taking care of your computer..............................................25

Chapter 7. Troubleshooting computer

problems....................................................29

Troubleshooting.....................................................................29

Battery and power problems ........................................29

Computer screen problems...........................................30

Problems with drives and other storage devices.......31

OneKey Recovery Pro program problems .................32

A password problem .....................................................32

A sound problem............................................................32

Other problems...............................................................33

Appendix A. Regulatory information ......34

Wireless related information................................................34

Korean Class B compliance statement................................35

Lenovo product service information for Taiwan ..............35

ENERGY STAR model information....................................36

Appendix B. WEEE and recycling

statements.................................................37

China WEEE statement.........................................................37

Taiwan Battery recycling information ................................37

Appendix C. Restriction of Hazardous

Substances Directive (RoHS) ..................38

China RoHS ............................................................................38

Appendix D. Notices.................................39

Trademarks.............................................................................40

Index ..........................................................41

Contents

ii User Guide

© Copyright Lenovo 2013 iii

Read this first

Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your

computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail.

Protect yourself from the heat that your computer generates.

Protect yourself from the heat generated by the ac power adapter.

Prevent your computer from getting wet.

Protect the cables from being damaged.

When your computer is turned on or the battery is charging, the base, the

palm rest, and some other parts may become hot. The temperature they reach

depends on the amount of system activity and the level of charge in the

battery.

Extended contact with your body, even through clothing, could cause

discomfort or even a skin burn.

•Avoid keeping your hands, your lap, or any other part of your body in

contact with a hot section of the computer for any extended time.

•Periodically take hands from using the keyboard by lifting your hands from

the palm rest.

When the ac power adapter is connected to an electrical outlet and your

computer, it generates heat.

Extended contact with your body, even through clothing, may cause a skin

burn.

•Do not place the ac power adapter in contact with any part of your body

while it is in use.

•Never use it to warm your body.

To avoid spills and the danger of electrical shock, keep liquids away from your

computer.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a mouse, a

keyboard, a printer, or any other electronic device, so that they cannot be

walked on, tripped over, pinched by your computer or other objects, or in any

way subjected to treatment that could interfere with the operation of your

computer.

iv User Guide

Protect your computer and data when moving it.

Handle your computer gently.

Carry your computer carefully.

Important safety information

This information can help you safely use your notebook personal computer. Follow and retain all information

included with your computer. The information in this document does not alter the terms of your purchase

agreement or the Lenovo® Limited Warranty.

Customer safety is important. Our products are developed to be safe and effective. However, personal

computers are electronic devices. Power cords, power adapters, and other features can create potential safety

risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow

the instructions in this document carefully. By carefully following the information contained in this document

and provided with your product, you can help protect yourself from hazards and create a safer computer

work environment.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough

that the product should not be used again until it has been inspected and, if necessary, repaired by an

authorized servicer.

As with any electronic device, pay close attention to the product when it is turned on. On very rare

occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you

might hear sounds like popping, cracking or hissing. These conditions might merely mean that an

Before moving a computer equipped with a hard disk drive, do one of the

following, and make sure that the power switch is off or is blinking:

•Turn it off.

•Put it in sleep mode.

•Put it in hibernation mode.

This will help to prevent damage to the computer, and possible loss of data.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on

your computer, display, or external devices.

•Use a quality carrying case that provides adequate cushioning and

protection.

•Do not pack your computer in a tightly packed suitcase or bag.

•Before putting your computer in a carrying case, make sure that it is off, in

sleep mode, or in hibernation mode. Do not put a computer in a carrying

case while it is turned on.

© Copyright Lenovo 2013 v

internal electronic component has failed in a safe and controlled manner. Or, they might indicate a

potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.

Contact the Customer Support Center for further guidance. For a list of Service and Support phone

numbers, go to the following Web site:

http://www.lenovo.com/support/phone

Frequently inspect your computer and its components for damage or wear or signs of danger. If you

have any question about the condition of a component, do not use the product. Contact the Customer

Support Center or the product manufacturer for instructions on how to inspect the product and have it

repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if you have any safety

concerns with your product, stop using the product and unplug it from the power source and

telecommunication lines until you can speak to the Customer Support Center for further guidance.

•Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked,

broken, or damaged.

•Signs of overheating, smoke, sparks, or fire.

•Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign

substances on the battery.

•A cracking, hissing or popping sound, or strong odor that comes from the product.

•Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or

power adapter.

•The computer product, power cord, or power adapter has been exposed to water.

•The product has been dropped or damaged in any way.

•The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or

by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or

until you get a suitable replacement.

Safety guidelines

Always observe the following precautions to reduce the risk of injury and property damage.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or

your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to

as options. Replacement parts approved for customer installation are referred to as Customer Replaceable

Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to

install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero.

Before you remove the covers from a product equipped with a power cord, always make sure that the power

is turned off and that the product is unplugged from any power source. If you have any questions or

concerns, contact the Customer Support Center.

CAUTION:

Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer

cool before opening the cover.

vi User Guide

Power cords and power adapters

DANGER

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use

are rated to handle the electrical requirements of the product. Never overload these devices. If power strips

are used, the load should not exceed the power strip input rating. Consult an electrician for more information

if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better.

For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in

ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cord or

power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids

can cause a short circuit, particularly if the power cord or power adapter has been stressed by

misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector

terminals on a power adapter, which can eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of

overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or

overheating or where the power cord appears to have been damaged in any way.

To prevent possible overheating, do not cover the power adapter with clothing or other objects when

the power adapter is plugged into an electrical outlet.

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be

damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a

replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts

of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical

outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-

grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved

© Copyright Lenovo 2013 vii

Power supply statement

DANGER

External devices

CAUTION:

Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cable

while the computer power is on; otherwise, you might damage your computer. To avoid possible

damage to attached devices, wait at least five seconds after the computer is shut down to disconnect

external devices.

General battery notice

DANGER

outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an

electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating.

Consult an electrician for more information if you have questions about power loads and branch

circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to

the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are

installing.

Carefully connect and disconnect the equipment from the electrical outlet.

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label

attached. There are no serviceable parts inside these components. If you suspect a problem with

one of these parts, contact a service technician.

Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the

system clock. In addition, many mobile products, such as notebook computers, utilize a

rechargeable battery pack to provide system power when in portable mode. Batteries supplied by

Lenovo for use with your product have been tested for compatibility and should only be replaced

with approved parts.

Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short

circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the

battery pack strictly according to instructions included in the product documentation.

viii User Guide

Rechargeable battery notice

DANGER

Lithium coin cell battery notice

DANGER

Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to

“vent” from the battery pack or coin cell. If your battery is damaged, or if you notice any discharge

from your battery or the buildup of foreign materials on the battery leads, stop using the battery and

obtain a replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For some rechargeable

batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could

increase the risk of a battery short circuit, which could shorten the life of the battery and also can

pose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or store

these batteries in a discharged state.

Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an

explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by

Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery

pack contains a small amount of harmful substances. To avoid possible injury:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery pack away from fire.

• Do not expose it to water or rain.

• Do not attempt to disassemble it.

• Do not short-circuit it.

• Keep it away from children.

• Do not drop the battery pack.

Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,

comply with local ordinances or regulations.

The battery pack should be stored at room temperature, charged to approximately 30 to 50% of

capacity. We recommend that battery pack be charged about once per year to prevent

overdischarge.

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an equivalent type that is

recommended by the manufacturer. The battery contains lithium and can explode if not properly

used, handled, or disposed of.

Do not:

• Throw or immerse into water

• Heat to more than 100°C (212°F)

• Repair or disassemble

© Copyright Lenovo 2013 ix

Heat and product ventilation

DANGER

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, See

www.dtsc.ca.gov/hazardouswaste/perchlorate

Computers, ac power adapters, and many accessories can generate heat when turned on and when

batteries are charging. Notebook computers can generate a significant amount of heat due to their

compact size. Always follow these basic precautions:

• When your computer is turned on or the battery is charging, the base, the palm rest, and some

other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body

in contact with a hot section of the computer for any extended length of time. When you use the

keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your

computer generates some heat during normal operation. The amount of heat depends on the

amount of system activity and the battery charge level. Extended contact with your body, even

through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using

the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for

any extended length of time.

• Do not operate your computer or charge the battery near flammable materials or in explosive

environments.

• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and

reliable operation. These features might inadvertently become blocked by placing the product on

a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

• When the ac power adapter is connected to an electrical outlet and your computer, it generates

heat. Do not place the adapter in contact with any part of your body while using it. Never use the

ac power adapter to warm your body. Extended contact with your body, even through clothing,

may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

• Keep the cover closed whenever the computer is plugged in.

• Regularly inspect the outside of the computer for dust accumulation.

• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be

required for computers in dusty or high-traffic areas.

• Do not restrict or block any ventilation openings.

• Do not operate your computer inside furniture, as this might increase the risk of overheating.

• Airflow temperatures into the computer should not exceed 35°C (95°F).

xUser Guide

Electrical current safety information

DANGER

DANGER

Liquid crystal display (LCD) notice

CAUTION:

For products with mercury-containing fluorescent lamps (for example, non-LED)

• The fluorescent lamp in the liquid crystal display contains mercury; dispose of according to local,

state, or federal laws.

• The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to

break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately

wash the affected areas with water for at least 15 minutes; if any symptoms are present after

washing, get medical care.

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not use your computer during a lightning storm.

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration

of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• Whenever possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, battery pack, and all the cables before you open the device

covers, unless instructed otherwise in the installation and configuration procedures.

• Do not use your computer until all internal parts enclosures are fastened into place. Never use the

computer when internal parts and circuits are exposed.

Connect and disconnect cables as described in the following procedures when installing, moving, or

opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other

electrical cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electrical

cables have been connected to the computer.

© Copyright Lenovo 2013 xi

Using headphones or earphones

CAUTION:

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of

the equalizer to maximum increases the earphone and headphone output voltage and the sound

pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the

output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The

headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification

limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against

hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits)

for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can

be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the

headphones or earphones and the computer already complies with the specifications of EN 50332-1. If

different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation

Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound

pressure levels.

Additional safety information

DANGER

Save these instructions.

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of

suffocation.

xii User Guide

© Copyright Lenovo 2013 1

Chapter 1. Product overview

This chapter introduces the computer hardware features.

•“Front view” on page 1

•“Left-side view” on page 3

•“Right-side view” on page 4

•“Bottom view” on page 5

•“Status indicators” on page 6

•“Features” on page 7

•“Specifications” on page 8

Front view

Figure 1. Front view

Camera Right-click button

Camera indicator Touch pad

Keyboard light Left-click button

Power button Status indicators

Fingerprint reader Microphones

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2User Guide

Camera

Use the camera to take pictures or hold a video conference.

Camera indicator

The camera indicator is on when the camera is in use.

Keyboard light

The keyboard light enables you to use your computer when the lighting condition is not ideal. To turn on the

keyboard light, press Fn + Esc. To turn it off, press the combination again.

Note: Avoid using your computer in dark conditions for prolonged periods. It is bad for your eyes.

Power button

Press this button to turn on the computer. To turn off the computer, refer to “Power-saving modes” on page

14.

Fingerprint reader

The fingerprint authentication technology enables you to use your fingerprint to enter the operating system.

Right-click button

Touch pad

Left-click button

Move your fingertip across the touch pad to move the pointer. The right-click button and left-click button

provide functions similar to the right button and left button on a mouse.

Status indicators

For more information, refer to “Status indicators” on page 6.

Microphones

The built-in microphone captures sound and voice when it is used with a program capable of handling audio.

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Chapter 1. Product overview 3

Left-side view

Figure 2. Left-side view

Security keyhole

To protect your computer from theft, you can purchase a security cable lock that fits this keyhole to lock your

computer to a stationary object. For more information, refer to “Attaching a mechanical lock” on page 21.

ac power connector

Attach an ac power adapter cable to this connector to provide power to the computer and charge the battery.

Fan louvers

The fan louvers and internal fan enable air to circulate to ensure proper cooling, especially the cooling of the

microprocessor.

Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.

Security keyhole HDMI connector

ac power connector USB 2.0 connectors

Fan louvers Combo audio jack

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4User Guide

HDMI connector

Use the high-definition multimedia interface (HDMI) connector to connect a compatible digital audio device

or video monitor, such as a high-definition television (HDTV).

USB 2.0 connector

Use the USB 2.0 connector to connect devices compatible with a USB interface, such as a USB printer or a

digital camera.

Attention: When you attach a USB cable to the connector, make sure that the USB mark is facing upward.

Otherwise the connector might be damaged.

Combo audio jack

To listen to the sound from your computer, connect a headphone or a headset that has a 3.5-mm (0.14-inch)

plug to the combo audio jack.

Note: The combo audio jack does not support conventional microphones. Use the built-in microphone or a

headset instead.

Right-side view

Figure 3. Right-side view

Media card reader slot Monitor connector

USB 3.0 connector Ethernet connector

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Chapter 1. Product overview 5

Media card reader slot

For more information, refer to “Using a flash media card” on page 18.

USB 3.0 connector

Use the USB 3.0 connectors to connect a USB 1.1, 2.0, or 3.0 device, such as a USB printer or a digital camera.

Attention: When you attach a USB cable to the connector, make sure that the USB mark is facing upward.

Otherwise the connector might be damaged.

Monitor connector

Use the monitor connector to connect an external monitor or projector to your computer.

Ethernet connector

Attach an Ethernet cable to this connector to connect your computer to a local area network (LAN).

DANGER

Bottom view

Figure 4. Bottom view

Battery lock

Keeps the battery secured in place.

Battery

Use your computer with battery power whenever ac power is unavailable.

Battery latch

Keeps the battery secured in place.

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

You can only connect an Ethernet cable to this computer.

Battery lock Battery latch

Battery Speakers

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6User Guide

Speakers

To adjust the sound level of the built-in speakers, see “Function key combinations” on page 10.

Status indicators

This topic describes the status indicators.

Note: Your computer might look different from the following illustration.

Figure 5. Status indicators

Active Protection System™ (APS) status indicator

•Green: Impact shock has been detected, so the hard disk drive is temporarily locked.

• Off: No impact shock has been detected, and the hard disk drive is operating normally.

Device access status indicator

When this indicator is on, the hard disk drive is reading or writing data.

Attention:

•When the indicator is on, do not put the computer into sleep mode or turn off the computer.

•When the indicator is on, do not move the computer. Sudden physical shock might cause drive errors.

Battery status indicator

•Green: The battery charge level is between 80% and 100%, or the battery discharge level is between 20%

and 100%.

• Slow-blinking green: The battery charge level is between 20% and 80%, and charging is continuing. When

the battery charge level reaches 80%, the battery status indicator stops blinking, but the charging might

continue until the battery is 100% charged.

• Slow-blinking amber: The battery charge level is between 5% and 20%, and the charging is continuing.

When the battery charge level reaches 20%, the blinking color changes to green.

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Chapter 1. Product overview 7

•Amber: The battery discharge level is between 5% and 20%.

• Fast-blinking amber: The battery charge or discharge level is 5% or less.

• Off: The battery is detached or the computer is powered off.

Features

This topic provides information about the computer features.

Processor

•To view the processor information of your computer, do either of the following:

–Windows

® 7: Click Start, right-click Computer. Then click Properties.

– Windows 8.1: From the desktop, move the cursor to the top-right or bottom-right corner of the screen to

display the charms. Then click Settings → PC info.

Memory

•Double data rate 3 low-voltage (DDR3L) synchronous dynamic random access memory (SDRAM)

Storage device

•2.5-inch hard disk drive with a height of 7 mm / 9.5 mm (0.28 inch / 0.37 inch)

•2.5-inch solid-state drive with a height of 7 mm (0.28 inch)

Note: If your computer is equipped with both a hard disk drive and an M.2 solid-state drive, you are not

recommended to use the M.2 solid-state drive as a bootable device. The M.2 solid-state drive is designed

and developed for “cache” function purpose only. If you use the M.2 solid-state drive as a bootable device,

its reliability is not guaranteed.

Display

•Size: 317.5 mm (12.5 inches)

•Resolution:

– LCD: 1366-by-768

– External monitor: Maximum 2048-by-1536

•Camera

•Built-in microphones

Keyboard

•6-row Lenovo keyboard

Interface

•Combo audio jack

•External monitor connector

•HDMI connector

•RJ45 Ethernet connector

•USB 2.0 connector

•USB 3.0 connector

•4-in-1 digital media card reader slot

8User Guide

Wireless features

•Integrated wireless LAN

•100/1000 Mbps Ethernet communication

Specifications

This topic lists the physical specifications for your computer.

Heat output

•45 W (222 Btu/hr)

Power source (ac power adapter)

•Sine-wave input at 50 to 60 Hz

•Input rating of ac power adapter: 100 to 240 V ac, 50 to 60 Hz

Battery pack

•Lithium-ion (Li-ion) battery pack

© Copyright Lenovo 2013 9

Chapter 2. Using your computer

This chapter provides information on using some of the computer components.

•“Frequently asked questions” on page 9

•“Configuring the operating system” on page 9

•“Registering your computer” on page 10

•“Special keys and buttons” on page 10

•“Using the touch pad” on page 12

•“Power management” on page 13

•“Connecting to the network” on page 17

•“Using a flash media card” on page 18

Frequently asked questions

The following are a few tips that will help you optimize the use of your computer.

Can I get my user guide in another language?

To download the user guide in another language, go to http://www.lenovo.com/UserManuals. Then follow

the instructions on the screen.

How to use the battery power more effectively?

•For instructions on how to install or replace a computer device, see “Power-saving modes” on page 14.

•If you are going to turn off the computer for an extended period, you can prevent battery power from

draining by removing the battery. For more information, see “Power management” on page 13.

Where are the recovery discs?

Your computer might not come with a recovery disc. Instead, some alternative recovery solutions are

available on your computer. For more information, see Chapter 5 “Recovery overview” on page 22.

Where can I get the latest drivers?

To download the latest drivers for your computer, go to http://www.lenovo.com/drivers. Then follow the

instructions on the screen.

What can I do if the backup process fails?

If the backup process fails, do the following:

1. Close other applications, then restart the backup process.

2. Check if the destination medium is damaged. Select another file path and try again.

Configuring the operating system

Your computer comes with a preinstalled operating system. When you use the computer for the first time,

you might be prompted to take the following steps to complete the configuration process:

•Accepting the end user license agreement

•Configuring the Internet connection

•Registering the operating system

•Creating a user account

10 User Guide

Registering your computer

When you register your computer, information is entered into a database, which enables Lenovo to contact

you in case of a recall or other severe problem. After you register your computer with Lenovo, you will

receive quicker services when you call Lenovo for help. In addition, some locations offer extended privileges

and services to registered users.

To register your computer with Lenovo, do one of the following:

•Go to http://www.lenovo.com/register and follow the instructions on the screen to register your

computer.

•Connect your computer to the Internet and register your computer through a preinstalled registration

program:

– Windows 7: The preinstalled Lenovo Product Registration program launches automatically after you

have used your computer for a time. Follow the on-screen instructions to register your computer.

– Windows 8.1: Launch the Lenovo Support program. Then click Registration and follow the instructions

on the screen to register your computer.

Special keys and buttons

Your computer has several special keys and buttons to help you work more easily and effectively.

Function key combinations

The following illustration shows the locations of the special keys on your computer. To use the function key

combinations, press the Fn key , then press one of the function keys .

Note: Your computer might look different from the following illustration.

a b

b

a

b

Chapter 2. Using your computer 11

The following is a brief introduction to the function key combinations.

Configuring Keyboard light (Fn + Esc)

•Windows 7: Press Fn + Esc to open the camera and audio settings window. The camera preview is turned

on. Then, you can change the camera and audio settings as desired.

•Windows 8.1: Press Fn + Esc to enable or disable the camera.

Power conservation (Fn + F1)

Puts your computer into sleep mode.

Display backlight feature (Fn + F2)

Enables or disables the display backlight feature.

Switching the display output location (Fn + F3)

Switches between the computer display and an external monitor. The following options will be displayed:

• PC screen only

• Duplicate

•Extend

• Second screen only

Note: You can also press the Windows key + P combination to switch between the computer display and an

external monitor.

Configuring camera settings (Fn + F4)

•Windows 7: Press Fn + F4 to open the camera and audio settings window. The camera preview is turned

on. Change the camera and audio settings as desired.

•Windows 8.1: Press Fn + F4 to enable or disable the camera.

Wireless radio control (Fn + F5)

Enables or disables the built-in wireless networking features.

Muting/Unmuting volume (Fn + F6)

Cuts off or turns on the volume.

Enabling/Disabling built-in microphone (Fn + F7)

Enables or disables the built-in microphone.

Touch pad control (Fn + F8)

Enables or disables the touch pad function.

Multimedia controls

•Fn + F9: Play or Pause

•Fn + F10: Stop

•Fn + F11: Previous track or scene

•Fn + F12: Next track or scene

Volume controls (Fn + left or right arrow)

To adjust the sound volume from your computer, do the following:

•Fn + left arrow: Decreases the sound volume.

• Fn + right arrow: Increases the sound volume.

12 User Guide

Adjusting display brightness (Fn + up or down arrow)

To adjust the display brightness, do the following:

• Fn + up arrow: Increases the display brightness.

• Fn + down arrow: Decreases the display brightness.

Other functions

• Fn + Insert: Has the same function as the Numeric Lock key on a conventional keyboard.

• Fn + PrtSc: Has the same function as the SysRq key on a conventional keyboard.

• Fn + PgUp: Has the same function as the Home key on a conventional keyboard.

• Fn + PgDn: Has the same function as the End key on a conventional keyboard.

Numeric keypad

The keyboard has keys that can work as a 10-key numeric keypad when enabled . To enable or disable the

keypad, press Fn + Insert.

Figure 6. Numeric keypad

Using the touch pad

The following illustration shows the controls on the touch pad. To enable or disable the touch pad, press

Fn + F8.

a

a

Chapter 2. Using your computer 13

Figure 7. Touch pad

Touch pad: To move the cursor on the screen, slide your fingertip over the touch pad in the direction in

which you want the cursor to move.

Left-click button: Functions the same as the left button on a conventional mouse.

Right-click button: Functions the same as the right button on a conventional mouse.

Using the multi-touch touch pad

On some models, the touch pad supports multi-touch with which you can zoom in, zoom out, or scroll on the

screen while browsing the Internet or reading or editing a document.

Power management

Use your computer with ac power whenever ac power is available. Use your computer with battery power

when ac power is not available.

Checking the battery status

The battery icon in the Windows notification area displays the percentage of battery power remaining.

Different computer components consume power at different rates. The more you use the power-intensive

components, the faster you consume battery power. Because each computer user has different habits and

needs, it is difficult to predict how long a battery charge will last. There are two main factors:

•How much energy is stored in the battery when you begin to work.

•The way you use your computer:

– How often you access the hard disk drive?

– How bright you make the computer display?

b

ac

a

b

c

14 User Guide

Using the ac power adapter

When you use ac power, the battery charges automatically.

The ac power adapter that comes with your computer has two basic components:

•The transformer pack that converts ac power for use with the computer.

•The power cord that plugs into the ac outlet and into the transformer pack.

Attention: Using an improper power cord could cause severe damage to the computer.

Connecting the ac power adapter

To connect the ac power adapter, do the following:

1. Plug the power cord into an electrical outlet.

2. Connect the power cord to the transformer pack.

3. Connect the ac power adapter to the ac power connector of the computer.

Tips on using the ac power adapter

Observe the following guidelines when using the ac power adapter:

•When the ac power adapter is not in use, disconnect it from the electrical outlet.

•Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to

the transformer.

•Before you charge the battery, make sure that its temperature is at least 10°C (50°F).

•You can charge the battery when the ac power adapter is connected to the computer and the battery is

installed. Charge it in any of the following conditions:

– When you purchase a new battery

– If the battery meter at the bottom of your display indicates a low batter charge level

– If the battery has not been used for a long time

Charging the battery

It is recommended that you charge the battery or replace it with a charged battery on any of the following

conditions:

•The percentage of battery power remaining is low.

•The power alarm alerts you that the remaining power is low.

Maximizing the battery life

To maximize the battery life, do the following:

•Use the battery until the charge is depleted; that is, use the battery until the battery status indicator starts

blinking orange.

•Fully recharge the battery before using it. The battery is fully charged if the battery indicator shows solid

green when the ac power adapter is plugged in.

•Always use power management features such as power modes, sleep, and hibernation.

Power-saving modes

There are several modes that you can use at any time to conserve power. This topic introduces each mode and

gives tips on the effective use of the battery power.

Chapter 2. Using your computer 15

Sleep mode

If you are not going to use the computer for a short time, put the computer into sleep mode. When the

computer is in sleep mode, you can wake it up to resume use and bypass the startup process.

To put the computer into sleep mode, do the following:

• Windows 7:

1. Click Start.

2. Click the triangle mark next to the Shut down icon, and then select Sleep.

• Windows 8.1:

1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms.

2. Click Settings.

3. Select Sleep from the Power menu options.

•Press Fn + F1.

Attention: Wait until the power indicator starts blinking (indicating that the computer is in sleep state)

before you move the computer. Moving the computer while the hard disk drive is spinning can damage the

hard disk drive, causing loss of data.

To wake up the computer, do one of the following:

•Press the power button.

•Press the Fn key on the keyboard.

Hibernation mode

By using this mode, you can turn off the computer completely without saving files or exiting from any

program that is running. When the computer enters hibernation mode, all open programs, folders, and files

are saved to the hard disk drive, and then the computer turns off.

To put the computer into hibernation mode, do the following:

• Windows 7:

1. Click Start.

2. Click the triangle mark next to the Shut down icon, and then select Hibernation.

• Windows 8.1:

1. Right-click the start button on the taskbar to enter Control panel, and then click Hardware and sound

→ Change what the power buttons do.

2. Click Change settings that are currently unavailable, and then tick Hibernate under Shutdown

settings.

3. Move the cursor to the top-right or bottom-right corner of the screen to display the charms.

4. Click Settings.

5. Select Hibernation from the Power menu options.

Shutting down the computer

If you are not going to use the computer for a day or two, shut it down.

To shut down the computer, do the following:

• Windows 7:

Click Start → Shut down.

16 User Guide

• Windows 8.1:

1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms.

2. Click Settings.

3. Select Shut down from the Power menu options.

Handling the battery

This system does not support batteries that are not genuine Lenovo-made or authorized. The system will

continue to boot, but might not charge unauthorized batteries.

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and

provides no warranties for failures or damage arising out of their use.

DANGER

DANGER

The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery

pack with a new one of the type recommended by Lenovo. For more information about replacing the battery

pack, contact your Customer Support Center.

DANGER

Do not attempt to disassemble or modify the battery pack.

Attempting to do so can cause an explosion, or liquid leakage from the battery pack.

A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack

is not covered by the warranty.

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery

pack contains a small amount of harmful substances. To avoid possible injury:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery pack away from fire.

• Do not expose it to excessive heat.

• Do not expose it to water or rain.

• Do not short-circuit it.

• Store it in a cool dry place.

• Keep it away from children.

Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause

the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin cell.

If your battery is damaged, or if you notice any discharge from your battery or the buildup of foreign

materials on the battery leads, stop using the battery and obtain a replacement from the battery

manufacturer.

Chapter 2. Using your computer 17

DANGER

DANGER

DANGER

Connecting to the network

Your computer has one or more network cards for connecting to the Internet.

The Access Connections program or the Lenovo Settings program preinstalled on your computer is a

connectivity assistant program for creating and managing location profiles. Each location profile stores all the

network and Internet configuration settings needed for connecting to a network infrastructure from a specific

location such as a home or an office.

For more information, refer to the help information system of the program.

Ethernet connection

Your computer has one Ethernet connector. Using the connector and a wired cable, you can connect to your

network or a broadband connection, such as digital subscriber line (DSL) or cable television (CATV). This

connection enables you to do 1 Gbps half-duplex or full-duplex data transmission.

Wireless connection

Wireless communication is the transfer of data without the use of cables but by means of radio waves only.

Wireless LAN

A wireless LAN covers a relatively small geographic area, such as an office building or a house. Devices based

on the 802.11 standards can connect to this network.

Your computer comes with a build-in wireless network card and a configuration utility to help you make

wireless connections and monitor the status of your connection, so that you can stay connected to your

network while you are in the office, in a meeting room, or at home, with no need for a wired connection.

Only recharge the battery pack strictly according to instructions included in the product

documentation.

Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,

comply with local ordinances or regulations and your company's safety standards.

There is a danger of an explosion if the backup battery is incorrectly placed. The lithium battery

contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a

battery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water,

(2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it. Dispose of it

as required by local ordinances or regulations and your company's safety standards.

18 User Guide

Establishing a wireless connection

To establish a wireless connection, do the following:

1. Press Fn + F5 to turn on the wireless feature.

2. Click the wireless network connection status icon in the Windows notification area. A list of available

wireless networks is displayed.

3. Double-click a network to connect to it. Provide required information if needed.

To connect to different wireless networks in different locations, use the Access Connections program or the

Lenovo Settings program to manage multiple network profiles so that the computer connects to an available

network automatically when the location changes.

Using a flash media card

Your computer has one media card reader slot. The media card reader slot supports the following types of

cards:

•Secure Digital (SD) card

•Secure Digital High Capacity (SDHC) card

•SD eXtended Capacity (SDXC) card

•MultiMediaCard (MMC)

Attention: While transferring data to or from a flash media card, such as an SD card, do not put your

computer into sleep or hibernation mode before the data transfer is complete; otherwise, your data could

become damaged.

Inserting a flash media card

Attention: Before you start installing any of the following cards, touch a metal table or a grounded metal

object. This action reduces any static electricity from your body. The static electricity could damage the card.

To insert a flash media card, do the following:

1. Ensure that the card is correctly oriented.

2. Insert the card firmly into the 4-in-1 media card reader slot. The card might stop before it is completely

installed into the slot.

Removing a flash media card

To remove a flash media card, do the following:

1. Push the flash media card until you hear a click.

2. Gently pull the flash media card out of the memory card slot.

Note: If you do not remove the card from your computer after you eject the card from the Windows operating

system, the card can no longer be accessed. To access the card, you must remove it once, then insert it again.

© Copyright Lenovo 2013 19

Chapter 3. You and your computer

This chapter provides information about accessibility and comfort.

Accessibility and comfort

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.

Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that

you perform. In addition, use healthy work habits to maximize your performance and comfort while using

your computer.

The following topics provide information about arranging your work area, setting up your computer

equipment, and establishing healthy work habits.

Lenovo is committed to providing the latest information and technology to our customers with disabilities.

Refer to our accessibility information which outlines our efforts in this area.

Ergonomic information

Working in the virtual office might mean adapting to frequent changes in your environment. Following some

simple rules will make things easier and bring you the maximum benefits of your computer. Keeping in mind

such basics as good lighting and proper seating, for example, can help you improve your performance and

achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow

many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused

by long periods of working in the same position. Frequent, short breaks from your work also help to prevent

minor discomfort associated with your working posture.

Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inch). Avoid

glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen

clean and set the brightness to levels that enable you to see the screen clearly. Press Fn + up/down arrow to

adjust display brightness.

20 User Guide

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to

best suit your desired posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provide

weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)

position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What if you are traveling?

It might not be possible to observe the best ergonomic practices when you are using your computer while on

the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting

properly and using adequate lighting, for example, will help you maintain desirable levels of comfort and

performance.

Questions about vision?

The visual display screens of Lenovo notebook computers are designed to meet the highest standards and to

provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Of

course, any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or

visual discomfort, consult a vision care specialist for advice.

© Copyright Lenovo 2013 21

Chapter 4. Security

This chapter provides information about protecting your computer from theft and unauthorized use.

Attaching a mechanical lock

You can attach a mechanical lock to your computer to prevent it from being removed without your

permission.

Attach a mechanical lock to the keyhole of the computer; then secure the chain on the lock to a stationary

object. Refer to the instructions shipped with the mechanical lock.

Note: You are responsible for evaluating, selecting, and implementing the locking devices and security

features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance

of locking devices and security features.

Using passwords

Using passwords helps prevent your computer from being used by others. Once you set a password and

enable it, a prompt appears on the screen each time you power on the computer. Enter your password at the

prompt. The computer cannot be used unless you enter the correct password.

Note: This password can be a combination of one to seven alphanumeric characters.

For more information about how to set the password, refer to the online help information system on the right

screen of the BIOS program.

Note: To enter the BIOS program, press F1 when the Lenovo logo is displayed on the screen while the

computer is starting up.

Using a fingerprint reader

With the fingerprint reader, in addition to registering fingerprint information and using it as a password for

Windows operating system or Web site logon, you also can launch applications quickly and encrypt private

data with your fingerprint to secure your computer. For more information, refer to the online help

information system of the fingerprint software.

Using the Active Protection System program

Some Lenovo models have the Active Protection System program preinstalled.

As a reliable safeguard, the Active Protection System program reduces the possibility of shock damage to the

hard disk drive that may result in data loss. When your computer is subject to shock or excessive vibration,

the shock sensor in the computer detects the condition and stops the hard disk drive until the environment is

stable again.

22 User Guide

Chapter 5. Recovery overview

This chapter provides information about the recovery solutions for your computer.

•“Recovery solutions on the Windows 7 operating system” on page 22

•“Recovery solutions on the Windows 8.1 operating system” on page 23

Recovery solutions on the Windows 7 operating system

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a

safe place for future use.

Recovery programs installed on the Windows 7 operating system

Your computer comes with the following recovery programs installed on the Windows 7 operating system:

•Product Recovery

To launch the program, do the following:

Start the computer. When the Lenovo logo is displayed, press F11 and then follow the on-screen

instructions.

•OneKey® Recovery Pro

To launch the program, do the following:

Click Start → Lenovo Solution Center. Then follow the on-screen instructions.

The recovery programs enable you to do the following:

•Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media

are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the

computer in an operational state after all other methods of recovery have failed. As a precautionary

measure, it is important to create recovery media as early as possible.

•Performing backup and recovery operations

The OneKey Recovery Pro program enables you to back up all your hard disk drive contents including the

operating system, data files, software programs, and personal settings. You can designate where the

OneKey Recovery Pro program stores the backup.

•Using the OneKey Recovery Pro workspace

The OneKey Recovery Pro workspace resides in a protected, hidden area of your hard disk drive that

operates independently from the Windows operating system. This enables you to perform recovery

operations even if you cannot start the Windows operating system. You can perform the following

recovery operations from the OneKey Recovery Pro workspace.

•Creating and using a rescue medium

With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures

that prevent you from gaining access to the OneKey Recovery Pro workspace on your hard disk drive.

Attention: The recovery process is irreversible. Ensure that you have backed up your critical data before

using the recovery feature.

For more information, refer to the help information system of the programs.

Chapter 5. Recovery overview 23

Reinstalling the Windows 7 operating system

Attention: The recovery process is irreversible. Ensure that you have backed up your critical data before

using the recovery feature.

To reinstall the Windows 7 operating system, do the following:

1. Turn off the computer.

2. Start the computer. When the Lenovo logo is displayed, press F11 and then follow the on-screen

instructions to open the Product Recovery program.

3. Follow the on-screen instructions to reinstall the operating system.

Note: You can choose to restore your system partition to the original factory state or to a previously generated

backup.

Solving recovery problems

If you are unable to access the OneKey Recovery Pro workspace or the Windows environment, do either of

the following:

•Use a rescue medium to start the OneKey Recovery Pro workspace.

•Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive

to the factory default settings.

Note: If you are unable to access the OneKey Recovery Pro workspace or the Windows environment from a

rescue or recovery medium, you might not have the rescue device (an internal hard disk drive, a disc, a USB

hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must

first make sure that your rescue device is set as the first boot device in the startup device sequence in the BIOS

program. Go to the Startup → Boot menu to temporarily or permanently change the startup device sequence.

Recovery solutions on the Windows 8.1 operating system

Recovery programs installed on the Windows 8.1 operating system

Your computer comes with the Windows recovery program installed on the Windows 8.1 operating system.

To launch the program, do the following:

1. Turn off the computer.

2. Start the computer. When the Lenovo logo is displayed, press F11 and then follow the on-screen

instructions to open the Product Recovery program.

3. Follow the on-screen instructions to reinstall the operating system.

Attention: The recovery process is irreversible. Ensure that you have backed up your critical data before

using the recovery feature.

For more information, refer to the help information system of the programs.

The recovery program enables you to do the following:

•Refreshing your computer

This program enables you to restore your computer to the factory default settings while preserving the

data on the hard disk drive.

To refresh your computer, do the following:

1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click

Settings → Change PC settings → Update and recovery → Recovery.

24 User Guide

2. In the Refresh your PC without affecting your files section, click Get started. Then follow the on-

screen instructions to refresh your computer.

•Resetting your computer

When you use the recovery program to reset your computer, all the data stored on the hard disk drive will

be deleted and the computer will be restored to the factory default settings.

Attention: To avoid data loss, back up your data in advance.

To reset your computer, do the following:

1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click

Settings → Change PC settings → Update and recovery → Recovery.

2. In the Remove everything and reinstall Windows section, click Get started. Then follow the on-

screen instructions to refresh your computer.

Note: After restoring your computer to the factory default settings, you might need to reinstall the drivers for

some devices.

•Advanced startup options

Advanced startup options enable you to start up from an external drive or disc, change your computer

settings, change the startup settings of the Windows operating system, or restore the Windows operating

system from a system image.

To use the advanced startup option, do the following:

1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click

Settings → Change PC settings → Update and recovery → Recovery.

2. In the Advanced startup section, click Restart now → Troubleshoot → Advanced options. Then

follow the on-screen instructions to change the settings as desired.

For more information about the recovery solutions provided on your computer, refer to the online help

information system of the Windows 8.1 operating system.

© Copyright Lenovo 2013 25

Chapter 6. Preventing problems

An important part of owning a Lenovo notebook computer is maintenance. With proper care, you can avoid

common problems. The chapter provides information that can help you keep your computer running

smoothly.

•“General tips for preventing problems” on page 25

•“Taking care of your computer” on page 25

General tips for preventing problems

This topic provides general tips for you to prevent problems when using your computer.

1. Check the capacity of your hard disk drive from time to time. If the hard disk drive gets full, the

operating system will slow down and might produce errors.

2. Empty your recycle bin on a regular basis.

3. To free up disk space, uninstall unused programs.

4. Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

5. Back up your data at least once a week. If critical data is present, it is recommended that you perform a

daily backup operation. Lenovo has many backup options available for your computer. CD-RW drives

and CD-RW/DVD drives are available for most computers and can be installed easily.

6. Schedule system restore operations to take a system snapshot periodically.

Note: Always take a system snapshot before installing new drivers, updating software, or installing

new software.

7. Update device drivers and the BIOS when needed.

8. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and

revisions.

9. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device

driver information release notes before updating for compatibility or known issues.

10. Keep a log book. Entries might include major hardware or software changes, driver updates, minor

issues you have experienced, and how you resolved the minor issues.

11. If required, you can find your country's Customer Support Center at http://www.lenovo.com/support.

Note: When calling the Customer Support Center, ensure that you have your machine model type,

serial number, and the computer in front of you. Also, if the computer is producing error codes, it is

helpful to have the error screen on or the message written down.

12. If you want to get the latest software source for Microsoft® Windows product updates, go to

http://www.microsoft.com. Lenovo provides technical assistance with installation of, or questions

related to, Service Packs for your Lenovo-preinstalled Windows products.

Taking care of your computer

Although your computer is designed to function reliably in normal work environments, you need to use

common sense in handling it. By following these important tips, you will get the most use and enjoyment out

of your computer.

26 User Guide

Be careful about where and how you work

•Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

•Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic

bags.

•Keep the computer more than 13 cm (5 inches) away from magnets, activated cellular phones, electrical

appliances, or speakers.

•Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).

•Some appliances, such as certain portable desktop fans or air purifiers, produce negative ions. If a

computer is close to such an appliance, and is exposed for an extended time to air containing negative ions,

it might become electrostatically charged. Such a charge might be discharged through your hands when

you touch the keyboard or other parts of the computer, or through connectors on I/O devices connected to

it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from your body or

clothing to the computer, it poses the same risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic

charge above a certain limit, however, increases the risk of ESD. Therefore, when using the computer close to

an appliance that produces negative ions, give special attention to the following:

•Avoid directly exposing your computer to the air from an appliance that produces negative ions.

•Keep your computer and peripherals as far as possible from such an appliance.

•Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Note: Not all such appliances cause a significant electrostatic charge.

Be gentle with your computer

•Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

•Do not open the display beyond 130 degrees, as this might damage the computer hinge.

•Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter

plug.

Carry your computer properly

•Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect

cords and cables.

•Before moving your computer, ensure that it is in sleep or hibernation mode, or turned off. This prevents

damage to the hard disk drive and avoids data loss.

•When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the

display.

•Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in

a tightly packed suitcase or bag.

For outdoor use

•Back up your critical data before you take your computer outdoors.

•Ensure that the battery is fully charged.

•Be sure to turn off the power and close the LCD when not in use.

•When you leave the computer in your car, place it on the back seat to avoid being insolated.

•Carry the ac power adapter and power cord with the computer.

Handle storage media and drives properly

•If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray.

•Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray.

Chapter 6. Preventing problems 27

•When installing the hard disk drives or optical drives, follow the instructions shipped with your hardware,

and apply pressure only where needed on the device.

•Turn off your computer if you are replacing the hard disk drive.

•Store your external and removable hard disk drives or optical drives in the appropriate containers or

packaging when not in use.

•Before you install any of the following devices, touch a metal table or a grounded metal object. This action

reduces any static electricity from your body. The static electricity could damage the device.

– Memory cards, such as SD cards, Memory Stick cards, MultiMediaCards, and Memory Stick Pro cards

–Memory modules

Note: Not all devices listed are included in your computer.

•When transferring data to or from a flash media card, such as an SD card, do not put your computer in

sleep or hibernation mode before the data transfer is complete. Otherwise, data might be damaged.

Clean the computer cover

Occasionally clean your computer cover by doing the following:

1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or

strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.

2. Absorb the diluted detergent into a sponge.

3. Squeeze excess liquid from the sponge.

4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid

drip.

5. Wipe the cover to remove the detergent.

6. Rinse the sponge with clean running water.

7. Wipe the cover with the clean sponge.

8. Wipe the cover again with a dry, soft, lint-free cloth.

9. Wait for the cover to dry completely and remove any fibers from the cloth.

Note: Before cleaning the computer cover, ensure that you have turned off the computer and disconnected

the power cord.

Clean the computer keyboard

To clean the computer keyboard, do the following:

1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.

2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time,

the cloth might hook onto an adjacent key and possibly damage it. Ensure that no liquid drips onto or

between the keys.

3. Allow the keyboard to dry.

4. To remove any crumbs and dust from beneath the keys, use a camera blower with a brush or cool air

from a hair drier.

Note: Avoid spraying cleaner directly onto the display or the keyboard.

Clean the computer display

To clean the computer display, do the following:

1. Gently wipe the display with a dry, soft, lint-free cloth. If you see a scratchlike mark on the display, it

might be a stain transferred from the keyboard when the cover was pressed from the outside.

2. Wipe or dust the stain gently with a soft, dry cloth.

3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and

water that does not contain impurities.

4. Wring out as much of the liquid as you can.

28 User Guide

5. Wipe the display again; do not let any liquid drip into the computer.

6. Be sure to dry the display before closing it.

Keep the following in mind:

•Only an authorized Lenovo repair technician should disassemble and repair your computer.

•Do not modify or tape the latches to keep the display open or closed.

© Copyright Lenovo 2013 29

Chapter 7. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

Troubleshooting

This topic categorizes common computer problems and provides troubleshooting hints and tips.

Battery and power problems

This topic provides instructions on troubleshooting battery and power problems.

Print these instructions first.

The battery pack cannot be fully charged in the standard charge time when the computer is turned off.

The battery pack might be over-discharged. Do the following:

1. Ensure that the computer is turned off.

2. Ensure that the over-discharged battery pack is in the computer.

3. Connect the ac power adapter to the computer and let it charge.

Note: If a quick charger is available, use it to charge the over-discharged battery pack. If the battery pack still

cannot be fully charged in 24 hours, use a new battery pack.

The computer turns off before the battery status indicator shows empty, or the computer operates

after the battery status indicator shows empty.

Discharge and recharge the battery pack.

The operating time of a fully charged battery pack is short.

Discharge and recharge the battery pack. If the problem persists, use a new battery pack.

The computer does not operate with a fully charged battery pack.

The surge protector in the battery pack might be active. Turn off the computer for one minute to disable the

surge protector; then turn on the computer again.

The battery pack cannot be charged.

You cannot charge the battery when it is too hot. If the battery is hot, remove it from the computer and let it

cool to room temperature. After it cools, reinstall it and recharge the battery. If the problem persists, contact

your local Service Provider.

The ac power adapter is connected to both the computer and the working electrical outlet, but the ac

power adapter icon is not displayed in the Windows notification area, and the ac power indicator does

not light up.

Do the following:

1. Turn off the computer, and then disconnect the ac power adapter and remove the main battery.

2. Reinstall the battery and reconnect the ac power adapter, then turn on the computer. Ensure that the ac

power adapter is correctly and securely connected.

3. Turn on the computer.

If the problem persists, contact your local Service Provider.

30 User Guide

A startup problem

Print these instructions first.

The Windows operating system does not start.

Use the recovery program provided on your computer to identify and troubleshoot the problem. For details,

refer to Chapter 5 “Recovery overview” on page 22.

Sleep and hibernation problems

Print these instructions first.

A critical low-battery error occurs, and the computer immediately turns off.

This indicates that the battery power is getting too low. Connect the ac power adapter to your computer and

plug the other end of the ac power adapter into an electrical outlet. You also can solve the problem by

replacing the battery with a charged one.

The computer enters sleep mode immediately after the power-on self-test.

Ensure that:

•The battery is charged.

•The operating temperature is within the acceptable range. Refer to Chapter 6 “Preventing problems” on

page 25.

Computer screen problems

Print these instructions first.

The screen is blank.

This indicates that the battery power is getting too low. Connect the ac power adapter to your computer and

plug the other end of the ac power adapter into an electrical outlet. You also can solve the problem by

replacing the battery with a charged one.

If the problem persists, do the following:

•If you are using the ac power adapter or using the battery, and the battery status indicator is on, press Fn +

up arrow to increase the screen brightness.

•If the power indicator is blinking, press the power button to resume the computer from sleep mode.

•Check if the LCD backlight feature is enabled.

•Check if the display device driver is installed correctly.

•Check if the screen resolution and color quality are correctly set.

•Check if the monitor type is correct.

The screen is unreadable or distorted.

Ensure that:

•The display device driver is installed correctly.

•The screen resolution and color quality are correctly set.

•The monitor type is correct.

Incorrect characters are displayed on the screen.

Ensure that the operating system and programs are correctly installed on your computer. If the problem

persists, contact your local Service Provider.

Chapter 7. Troubleshooting computer problems 31

When I turn on the computer, nothing is displayed on the screen and the computer does not beep

while starting up.

Ensure that:

•The battery is installed correctly.

•The ac power adapter is connected to the computer and the power cord is plugged into a working

electrical outlet.

•Press the power button again to ensure that the computer is turned on.

If the problem persists, contact your local Service Provider.

When I turn on the computer, only a white cursor is displayed on a blank screen.

Restore back-up files, or restore the entire contents of your hard disk drive to the original factory contents

using the recovery programs provided on your computer.

If the problem persists, contact your local Service Provider.

My screen goes blank while the computer is on.

Your screen saver or power management might be enabled. Do one of the following to exit from the screen

saver or to resume from sleep or hibernation mode:

•Tou ch the touch pad.

•Press the Fn key on the keyboard.

•Press the power button.

•Press Fn + F2 to check whether the LCD screen has been turned off.

Problems with drives and other storage devices

This topic provides instructions on troubleshooting problems with drives and other storage devices.

Hard disk drive problems

Print these instructions first.

The hard disk drive makes a rattling noise intermittently.

The rattling noise might be heard when:

•The hard disk drive begins or finishes getting access to data.

•You carry the hard disk drive.

•You carry your computer.

This is a normal characteristic of a hard disk drive and can be ignored.

The hard disk drive does not work.

Enter the BIOS program. Select Startup → Boot. Ensure that the hard disk drive is on the Boot priority order

list. If it is on the Excluded from boot order list, this indicates that it has been disabled. Select the entry for the

hard disk drive on the Excluded from boot order list and press Shift+1 to move it to the Boot priority order

list.

Optical drive problems

Print these instructions first.

32 User Guide

You hear a noise from the drive when the CD, DVD, or CD-RW disc is spinning.

If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and

make a noise. Ensure that the disc is loaded correctly in the drive.

The drive tray does not open even if you press the eject button.

When your computer is not turned on, pressing the eject button does not cause the drive tray to open.

Ensure that the computer is turned on and that the drive connector is firmly connected to the computer.

If the problem persists, you can manually open the drive tray by inserting the end of a straightened paper clip

into the emergency eject hole when the computer is running.

OneKey Recovery Pro program problems

Print these instructions first.

Backup cannot be made.

Ensure that:

•You are using a Windows operating system.

•There is enough space on your hard disk drive to store the backup data.

Fail to restore the system partition to the factory default state.

The cause might be that the partition properties such as the size or the capacity of your system has been

modified.

A password problem

Print these instructions first.

I forgot my password.

Do any of the following:

•If you forget your user password, take your computer to a Lenovo authorized service technician or a

marketing representative to have the password changed.

•If you forget your hard disk drive password, you have to replace the hard disk drive by contacting a

Lenovo authorized service technician or a marketing representative. Proof of purchase is required, and a

fee will be charged for the parts and service.

•If you forget your supervisor password, a Lenovo authorized service technician cannot reset your

password. You have to replace the system board by contacting a Lenovo authorized service technician or a

marketing representative. Proof of purchase is required, and a fee will be charged for the parts and service.

A sound problem

Print these instructions first.

No sound can be heard from the speaker even when the volume is turned up.

Ensure that:

•The mute function is off.

•The headphone jack is not used.

•Speakers are selected as the playback device.

Chapter 7. Troubleshooting computer problems 33

Other problems

Print these instructions first.

Your computer does not respond.

Do either of the following:

•Turn off your computer by pressing and holding the power button for four seconds or more. If the

computer still does not respond, remove the ac power adapter and the battery.

•Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep

timer when you are working on the network.

The computer does not start from a device you want.

Do the following:

1. Enter the BIOS program.

2. Select Startup → Boot. Ensure that the device is included in the Boot Priority Order list.

3. Press F12.

4. When the Lenovo logo is displayed on the screen, select the device that you want the computer to start

from.

The connected external device does not work.

Ensure that:

•The external device is connected by USB cables while the computer is turned on; otherwise, your computer

might be damaged.

•When you are using a high-power-consumption external device such as an external USB optical drive,

ensure that you use the power cable that comes with the external device. Otherwise, the device might not

be recognized, or the computer might be turned off.

For more technical support information, go to:

http://www.lenovo.com/support

34 User Guide

Appendix A. Regulatory information

Wireless related information

Wireless interoperability

The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that

is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to:

•The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by

the Institute of Electrical and Electronics Engineers.

•The WiFi certification as defined by the Wi-Fi Alliance.

Your Bluetooth card is compliant to Bluetooth Specification 4.0 as defined by the Bluetooth Special Interest

Group SIG, it supports the following profiles:

•Advanced Audio Distribution Profile (A2DP)

•Audio/Video Control Transport Protocol (AVCTP)

•Audio/Video Distribution Transport Protocol (AVDTP)

•A/V Remote Control Profile (AVRCP)

•Basic Imaging Profile (BIP)

•Basic Printing Profile (BPP)

•Dial-Up Networking Profile (DUN)

•File Transfer Profile (FTP)

•Generic Access Profile (GAP)

•Generic A/V Distribution Profile (GAVDP)

•Hardcopy Cable Replacement Profile (HCRP)

•Headset Profile (HSP)

•Hands-Free Profile (HFP)

•Human Interface Device Profile (HID)

•Message Access Profile (MAP)

•Object Exchange Protocol (OBEX)

•Object Push Profile (OPP)

•Personal Area Networking Profile (PAN)

•Phone Book Access Profile (PBAP)

•Service Discovery Protocol (SDP)

•Synchronization Profile (SYNC)

•Video Distribution Profile (VDP)

•Generic Attribute Profile (GATT)

•Proximity Profile

•Find Me Profile

•Immediate Alert Profile

•Battery Status Profile

Appendix A. Regulatory information 35

Usage environment and your health

Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the

level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for

example mobile phones.

Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety

standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and

recommendations reflect the consensus of the scientific community and result from deliberations of panels

and committees of scientists who continually review and interpret the extensive research literature.

In some situation or environment, the use of integrated wireless cards may be restricted by the proprietor of

the building or responsible representatives of the organization. These situations and areas may for example

include:

•Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blasting areas

(with electro-explosive devices), medical implants or body-worn electronic medical devices, such as pace

makers.

•In any other environment where the risk of interference to other devices or services is perceived or

identified as harmful.

If you are uncertain of the policy that applies to the use of wireless devices in a specific organization (such as

airport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior to

turning on the computer.

Korean Class B compliance statement

Lenovo product service information for Taiwan

36 User Guide

ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of

Energy aimed at saving money and protecting the environment through energy efficient products and

practices.

Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo

computers of the following machine type(s), if the ENERGY STAR mark is affixed, have been designed and

tested to conform to the ENERGY STAR program requirements for computers.

80GY

20437

By using ENERGY STAR qualified products and taking advantage of the power-management features of your

computer, you can help reduce the consumption of electricity. Reduced electrical consumption can contribute

to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.

For more information about ENERGY STAR, go to:

http://www.energystar.gov

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To

help in this endeavor, Lenovo has preset the following power-management features to take effect when your

computer has been inactive for a specified length of time:

Table 1. ENERGY STAR power-management features

To awaken your computer from Sleep mode, press the Fn key on your keyboard. For more information about

these settings, see your Windows Help and Support information system.

Power plan: Energy Saver (settings when plugged into ac power)

•Turn off the display: After 10 minutes

•Put the computer to sleep: After 20 minutes

•Advanced power settings:

– Turn off hard disk drives: After 15 minutes

–Hibernate: Never

© Copyright Lenovo 2013 37

Appendix B. WEEE and recycling statements

Lenovo encourages owners of information technology equipment to responsibly recycle their equipment

when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in

recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site

at http://www.lenovo.com/recycling.

China WEEE statement

Taiwan Battery recycling information

38 User Guide

Appendix C. Restriction of Hazardous Substances Directive

(RoHS)

China RoHS

© Copyright Lenovo 2013 39

Appendix D. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult

your local Lenovo representative for information on the products and services currently available in your

area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service

that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this document.

The furnishing of this document does not give you any license to these patents. You can send license

inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-

INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions

do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may

not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may

make improvements and/or changes in the product(s) and/or the program(s) described in this publication at

any time without notice.

The products described in this document are not intended for use in implantation or other life support

applications where malfunction may result in injury or death to persons. The information contained in this

document does not affect or change Lenovo product specifications or warranties. Nothing in this document

shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained in specific environments and is

presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without

incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in

any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the

materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result

obtained in other operating environments may vary significantly. Some measurements may have been made

on development-level systems and there is no guarantee that these measurements will be the same on

generally available systems. Furthermore, some measurements may have been estimated through

extrapolation. Actual results may vary. Users of this document should verify the applicable data for their

specific environment.

40 User Guide

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Active Protection System

Lenovo

OneKey

Microsoft and Windows are trademarks of the Microsoft group of companies.

The following items are trademarks of Apple Inc., registered in the U.S. and other countries:

iPod

iPhone

Other company, products, or service names may be trademarks or service marks of others.

© Copyright Lenovo 2013 41

Index

A

Active Protection System 21

B

built-in microphone 2

C

Camera 1, 11

Charging the battery 14

F

fingerprint reader 21

Function key combinations 10

P

password 21

S

Security 21

Special keys 10

T

Touch pad 2

en-US

Rev. AA00