Lenovo L440 L540 Hmm En Sp40A26004 04 User Manual (English) Hardware Maintenance Think Pad L440, Laptop (Think Pad) Type 20AT

User Manual: Lenovo L440 L540 Hmm En Sp40A26004 04 (English) Hardware Maintenance Manual - ThinkPad L440, L540 L440 Laptop (ThinkPad) - Type 20AT ThinkPad L440, 20AT

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HardwareMaintenanceManual

ThinkPadL440andL540

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage131.

SixthEdition(January2017)

©CopyrightLenovo2013,2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................19

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdrive,a

solid-statedrive,oranM.2solid-statedrive.26

Importantnoticeforreplacingasystem

board................26

Howtouseerrormessage........26

StrategyforreplacingFRUsforCTO,special-bid,

andstandardmodels............26

Productdefinition............26

FRUidentification...........27

Chapter3.Generalcheckout.....29

Whattodofirst..............29

Checkoutguide..............30

LenovoSolutionCenter.........30

Quicktestprograms...........30

UEFIdiagnosticprogram.........31

Bootablediagnosticprograms.......31

Powersystemcheckout...........32

Checkingtheacpoweradapter......33

Checkingoperationalcharging......33

Checkingthebatterypack........33

Checkingthecoin-cellbattery.......34

Chapter4.Relatedservice

information..............35

Restoringthefactorycontentsbyusingthe

RecoveryDiscSet.............35

UsingtheWindowsrecoveryprogramsonthe

Windows8andWindows8.1operatingsystem..36

Refreshingyourcomputer........36

Resettingyourcomputertothefactorydefault

settings................36

Usingtheadvancedstartupoptions....37

RecoveringyouroperatingsystemifWindows

8orWindows8.1failstostart.......37

Creatingandusingrecoverymedia.....37

RecoveryoverviewfortheWindows10operating

system..................39

Resettingyourcomputer.........39

Usingadvancedstartupoptions......39

RecoveringyouroperatingsystemifWindows

10failstostart.............39

CreatingandusingarecoveryUSBdrive..40

Passwords................40

Power-onpassword...........41

Hard-diskpassword...........41

Supervisorpassword..........41

Howtoremovethepower-onpassword...41

Howtoremovethehard-diskpassword...42

Powermanagement............42

Screenblankmode(fortheWindows7

operatingsystemonly)..........42

Sleepmode..............42

Hibernationmode...........43

Symptom-to-FRUindex...........43

Numericerrorcodes..........44

Errormessages............45

Beeperrors..............46

LCD-relatedsymptoms.........46

Intermittentproblems..........47

Undeterminedproblems.........47

Chapter5.Statusindicators.....49

Chapter6.Fnkeycombinations...51

Chapter7.Locations.........53

Locatingcomputercontrols,connectors,and

indicators.................53

ThinkPadL440overview.........53

ThinkPadL540overview.........55

LocatingFRUsandCRUs..........56

MajorFRUsandCRUs..........58

LCDFRUsandCRUs..........60

MiscellaneouskitsandotherFRUs.....61

LookingupFRUinformation.......62

Chapter8.FRUreplacement

notices................63

Screwnotices...............63

Retainingserialnumbers...........64

©CopyrightLenovo2013,2017i

Restoringtheserialnumberofthesystem

unit.................64

RetainingtheUUID...........65

ReadingorwritingtheECAinformation...65

Chapter9.Removingorreplacinga

FRU..................67

Beforeservicingthecomputer........68

1010Batterypack.............68

1020Bottomdoor.............69

1030Opticaldrive.............70

1040Harddiskdriveorsolid-statedrive....72

1050Memorymodule............73

1060WWANcardorM.2solid-statedrive....74

1070WLANcard..............76

1080Coin-cellbattery............77

1090Thermal-fanassembly.........78

1100Keyboard..............82

1110Keyboardbezelassembly,fingerprintreader,

andpowerbuttoncard...........92

1120Smartcardreader,smartcarddoor,and

dummysmartcard.............103

1130Microprocessor............105

1140Systemboardassembly.........106

1150Audioboard.............111

1160Speakerassembly...........112

1170Hingebracket,dc-incableassembly,RJ45

card,andbasecoverassembly........114

2010LCDunit...............117

2020LCDfrontbezel............121

2030Camera/microphonecombocard.....122

2040Hinges,LCDpanel,andLCDcable....123

2050LEDcardandcableassembly......128

2060AntennaassemblyandLCDrearcover

assembly.................128

AppendixA.Notices.........131

Electronicemissionsnotices.........132

Trademarks................132

AppendixB.Abbreviationtable...133

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®notebookcomputers.

ThinkPadL440

MachineType(MT)20ASand20AT

ThinkPadL540

MT20AUand20AV

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety

information”onpage1andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2013,2017iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea

ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage19

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensurethatyoustandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves

arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2013,20171

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberfloormatsthatcontainsmallconductivefibersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyoutoswitchoffthepower,if

necessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youcanpreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

2HardwareMaintenanceManual

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror

otherliquids,orsignsoffireorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.EnsurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven

whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby

thismanual:

•“StrategyforreplacingFRUs”onpage25

–“Strategyforreplacingaharddiskdrive,asolid-statedrive,oranM.2solid-statedrive”onpage26

–“Importantnoticeforreplacingasystemboard”onpage26

–“Howtouseerrormessage”onpage26

•“StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels”onpage26

–“Productdefinition”onpage26

–“FRUidentification”onpage27

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusetheM.2

solid-statedriveasabootabledevice.TheM.2solid-statedriveisusedfor“cache”functiononly.

•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein

obtainingorinstallinganysoftwarefixes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor

LenovoSupportareavailableat:

http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo®

authorizedservicetechniciansareavailableinthefollowingsupportsite:

http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarefixes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacinganyFRUs

listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore

completingtheserviceaction.

Todownloadsoftwarefixes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDriversand

followtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall

theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither

theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,

reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror.

Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.

ReplaceonlytheFRUthatchangedthesymptoms.

Attention:Thesetupconfigurationonthecomputeryouareservicingmighthavebeencustomized.Running

AutomaticConfigurationmightalterthesettings.Notethecurrentconfigurationsettings(usingtheView

Configurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

©CopyrightLenovo2013,201725

Strategyforreplacingaharddiskdrive,asolid-statedrive,oranM.2

solid-statedrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolid-statedrive.This

willcauseallcustomerdataonthedrivetobelost.Besurethatthecustomerhasacurrentbackupof

thedatabeforeyouperformthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect

drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanM.2solid-statedriveandaharddiskdrive,theM.2solid-statedrive

isusedforthe“cache”functionandtosupporttheIntel®RapidStartTechnology.Werecommendthatusers

donotreplacetheM.2solid-statedrivebythemselves.Otherwise,the“cache”functionwillnotworkand

theIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouare

servicing.Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowtopartition

anM.2solid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan

causedamagetothosecomponents,andmightcauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandpushingithardtopreventcrackingateachBallGridArray(BGA)

chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,

beginthediagnosiswiththefirsterrorcode.Whatevercausesthefirsterrorcodemightalsocausefalse

errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU

Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels

ThistopicprovidesinformationaboutthemodeltypesandFRUidentification.

Productdefinition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

DynamicConfigureToOrder(CTO)model

ThismodelprovidestheabilityforacustomertoconfigureaLenovosolutionfromaWebsite,andhavethis

configurationsenttofulfillment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland

eSupportwillloadtheseproductsasthe4-characterMT,4-charactermodel,and2-charactercountrycode.

Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20AACTO1WW).

26HardwareMaintenanceManual

Special-bidmodel

ThismodelisauniqueconfigurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique

MTMconsistsofa4-characterMT,a4-charactermodel,andanumeric2-charactercountrycodeisprovided

tothecustomertoplaceorders(example:20AA000955).Thecountrycodeassignedisnumericanddoes

notdesignateaspecificcountryorregion.ThecustommodelfactsheetfortheMTMindicateswhichcountry

thespecial-bidMTMissetupfor.Special-bidofferingisnotgenerallyannounced.

Standardmodel

Standardmodels(fixedconfiguration)areannouncedandofferedtoallcustomers.TheMTMportionofthe

machinelabelconsistsofa4-characterMT,a4-charactermodel,andanalphabetic2-charactercountry

code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example:

20AA0009UK).

FRUidentification

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforaproductatan

MT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,liquidcrystaldisplay

(LCD),andmemorymodule.

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto:

http://www.lenovo.com/support

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto:

http://www.lenovo.com/support

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

4.ClickProductsandPartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickthePartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecificmodelinformation.

Chapter2.Importantserviceinformation27

28HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodofirst”onpage29

•“Checkoutguide”onpage30

–“LenovoSolutionCenter”onpage30

–“Quicktestprograms”onpage30

–“UEFIdiagnosticprogram”onpage31

–“Bootablediagnosticprograms”onpage31

•“Powersystemcheckout”onpage32

Somedescriptionsinthischaptermightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertifiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Thesequenceofthe

drivesinthecomputerthatyouareservicingmighthavebeenaltered.Ifyouselectanincorrectdrive,dataor

programsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensurethatthemodelof

themachineandtheFRUpartnumberarecorrect.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora

varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge,

orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,

cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodofirst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor

partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomerisresponsibleforrepaircostsifthecomputerdamage

wascausedbymisuse,accident,modification,unsuitablephysicaloroperatingenvironment,orimproper

maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty

andsomesymptomsindicatethatthesystemhasbeensubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty

byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

©CopyrightLenovo2013,201729

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodification.

•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard

diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguidetoidentifyandcorrectproblemswiththeThinkPadnotebook

computers.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-

SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem

oftheprogram.

Quicktestprograms

Youcanrunquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe

computerdoesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickT est:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft®Windows®10

•MicrosoftWindows8.1

30HardwareMaintenanceManual

•MicrosoftWindows8

•MicrosoftWindows7

•MicrosoftWindowsXP

•MicrosoftWindowsServer®2003

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diagsandfollowtheinstructions

ontheWebsite.

Torunatestusingaquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exefile.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information

messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand

internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage

devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage32,

andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage43

forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe

UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryTest

•QuickStorageDeviceTest

•LCDtest

•PCI-etest

•ExitApplication

•SystemInformation

•Generateconfigurationfile

•Executefromconfigurationfile

•RecoverBadSectorsTool*

*RecoverBadSectorsToolisonlyavailableoncomputersthathaveharddiskdrivesinstalled.

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada

bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover

Chapter3.Generalcheckout31

theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic

mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diagnose.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

32,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page43forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

32,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page43forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacpoweradapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage33

•“Checkingoperationalcharging”onpage33

•“Checkingthebatterypack”onpage33

•“Checkingthecoin-cellbattery”onpage34

32HardwareMaintenanceManual

Checkingtheacpoweradapter

Youareherebecausethecomputerfailsonlywhentheacpoweradapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe

dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacpoweradapterforcorrect

continuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage33.

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowingfigure:

PinVoltage(Vdc)

1+20

20

3Ground

(20V)

1

3

2

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,dothefollowing:

Note:Beforeyoubegin,installadischargedbatterypackorabatterypackthathaslessthan50%ofthe

totalpowerremaininginthecomputer.

1.Dischargethebatteryuntiltheremainedbatterypowerislessthan50%.

2.Connectthecomputertoacpowertochargethebattery.IfthebatterystatusiconintheWindows

notificationareaindicatesthatthebatteryisnotcharging,removethebatteryandletitreturntoroom

temperature.

3.Reinstallthebattery.Ifthebatteryisstillnotcharging,replacethebatterypackandreferto“Checking

thebatterypack”onpage33tochecktheoriginalbatterypack.

4.Checkthebatterystatusiconagain.Ifthesameerrorstillexists,replacethesystemboard.

Checkingthebatterypack

ThebatterystatusiconintheWindowsnotificationareadisplaysthepercentageofbatterypowerremaining.

Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.

Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse

yourcomputerbeforeyoumustchargethebattery.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave

itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

Chapter3.Generalcheckout33

1.Turnoffthecomputeranddisconnecttheacpoweradapter.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).The

correctvoltagesareshowninthefollowingtable.

TerminalVoltage(Vdc)

1+0to+16.8

7Ground(-)

1(+)2(+)

3456(-)7(-)

3.Measuretheresistancebetweenbatteryterminal5and7(-).Theresistanceshouldbe4to30KΩ.Ifthe

resistanceisnotcorrect,replacethebatterypack.

4.Dependingonthevoltagethatyoumeasure,dooneofthefollowing:

•Ifthevoltageislessthan+11.0Vdc,rechargethebattery.Ifthevoltageisstilllessthan+11.0V

dcafterrecharging,replacethebatterypack.

•Ifthevoltageismorethan+11.0Vdc,dischargethebatterypackuntilthevoltagebecomesless

than+11.0Vdc.Thenrechargethebatterypack.Ifthevoltageisstilllessthan+11.0Vdc,replace

thebatterypack.

Note:Rechargingwilltakeatleastthreehours,evenifthebatterystatusindicatordoesnotturnon.

5.Replacethesystemboardifthenewbatterypackisnotcharged.

Checkingthecoin-cellbattery

Tocheckthecoin-cellbattery,dothefollowing:

1.Turnoffthecomputer,andunplugtheacpoweradapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage68).

4.Removethecoin-cellbattery(see“1080Coin-cellbattery”onpage77).

5.Measurethevoltageofthecoin-cellbattery.Seethefollowingfigure.

WireVoltage(Vdc)

Red+2.5to+3.2

BlackGround

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethecoin-cellbattery.

•Ifthecoin-cellbatterydischargesquicklyafterreplacement,replacethesystemboard.

34HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage35

•“UsingtheWindowsrecoveryprogramsontheWindows8andWindows8.1operatingsystem”on

page36

•“RecoveryoverviewfortheWindows10operatingsystem”onpage39

•“Passwords”onpage40

•“Powermanagement”onpage42

•“Symptom-to-FRUindex”onpage43

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they

willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingtheRecoveryDiscSet

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew

drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe

RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe

factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout

whichdiscstoorder,goto:

http://www.lenovo.com/serviceparts-lookup

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore

thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou

use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

1.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.OpentheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InsertthebootablerecoverydiscintotheCD/DVDdrive.

3.StartthecomputerfromtheCD/DVDdrive.

4.Whenpromoted,selectyourlanguageandclickNext.

5.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.

6.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.

Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental

RecoveryDisc,itwillbeclearlymarkedassuch.

7.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe

recoverydiscandrestartthecomputer.Followtheinstructionsonthescreentofinishtherecovery.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The

computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

©CopyrightLenovo2013,201735

8.Whentherecoveryprocesscompletes,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow

theinstructionsonthescreentocompletetheWindowssetup.

9.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.

StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave

changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

UsingtheWindowsrecoveryprogramsontheWindows8andWindows

8.1operatingsystem

ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8andWindows8.1

operatingsystem.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery

imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe

recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe

Windows8orWindows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyas

possible.Formoreinformation,see“Creatingandusingrecoverymedia”onpage37.

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,

youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat

youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.

3.Followtheinstructionsonthescreentorefreshyourcomputer.

Resettingyourcomputertothefactorydefaultsettings

Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault

settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith

yourcomputer,andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalfilesandsettingswillbe

deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputertothefactorydefaultsettings,dothefollowing:

1.Dependingontheoperatingsystem,dooneofthefollowing:

36HardwareMaintenanceManual

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto

confirmtheoperation.

3.Dependingonyourneeds,dooneofthefollowing:

•Toperformaquickformat,clickJustremovemyfilestostarttheprocess.Theprocesswilltake

severalminutes.

•Toperformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill

takeseveralhours.

4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.

Usingtheadvancedstartupoptions

Withtheadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethe

startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe

Windowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙General.

•ForWindows8.1:

Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click

Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows8orWindows8.1fails

tostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe

Windows8orWindows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystem

eveniftheWindows8orWindows8.1operatingsystemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then

youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

Creatingandusingrecoverymedia

YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows

recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandfixthe

problemsonyourcomputer.

Chapter4.Relatedserviceinformation37

Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,

keeptheminasafeplaceanddonotusethemtostoreotherdata.

Creatingrecoverymedia

Tocreaterecoverymedia,youneedaUSBdrivewithatleast16GBofstorage.TherequiredUSBcapacity

dependsonthesizeoftherecoveryimage.

Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms,and

clickSearch.

2.Dependingontheoperatingsystem,dooneofthefollowing:

•ForWindows8:

TyperecoveryintheSearchfieldandclickSettings.ThenclickCreatearecoverydrive.

•ForWindows8.1:

TyperecoveryintheSearchfieldandclicktheSearchbutton.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.

ThenclickNext.

Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,

youwillcreaterecoverymediawithouttherecoverypartitioncontent.Youstillcanstartthecomputer

fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon

yourcomputerisdamaged.

5.ConnectaproperUSBdrivethenclickNext.

6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.

7.Whenthecreationoftherecoverymediafinishes,dooneofthefollowing:

•Tokeeptherecoverypartitiononyourcomputer,clickFinish.

•Todeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.

Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina

safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill

needtherecoverymediatorefreshorresetyourcomputer.

8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.

Usingrecoverymedia

Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use

recoverymediatorecoveryourcomputer.

Touserecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12

key.TheBootMenuwindowopens.

2.Selecttherecoverydriveasthebootdevice.

38HardwareMaintenanceManual

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour

PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8andWindows8.1operating

system,goto:

http://go.microsoft.com/fwlink/?LinkID=263800

RecoveryoverviewfortheWindows10operatingsystem

TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.

ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive

asabackuporreplacementfortheWindowsrecoveryprograms.

Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage40.

Resettingyourcomputer

Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,

youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.

Toresetyourcomputer,dothefollowing:

Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.

1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙Update&security➙Recovery.

2.IntheResetthisPCsection,clickGetstarted.

3.Followtheinstructionsonthescreentoresetyourcomputer.

Usingadvancedstartupoptions

Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup

settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe

Windowsoperatingsystemfromasystemimage.

Touseadvancedstartupoptions,dothefollowing:

Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.

1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall

programs,andthenclickSettings➙Update&security➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows10failstostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe

Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe

Windows10operatingsystemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then

youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Chapter4.Relatedserviceinformation39

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

CreatingandusingarecoveryUSBdrive

YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery

USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms

aredamaged.

CreatingarecoveryUSBdrive

TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual

USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.

Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

TocreatearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnectaproperUSBdrive(atleast16GBofstorage).

2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.

UsingtherecoveryUSBdrive

Ifyoucannotstartyourcomputer,usetherecoveryUSBdrivetorecoveryourcomputer.

TousearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.ConnecttherecoveryUSBdrivetothecomputer.

2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12

key.TheBootMenuwindowopens.

3.SelecttherecoveryUSBdriveasthebootdevice.

4.Selectapreferredkeyboardlayout.

5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson

thescreentocompletetheprocess.

Passwords

AsmanyasthreepasswordsmightbeneededforanyThinkPadnotebookcomputer:thepower-on

password,theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris

turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyansupervisorpasswordisinstalled,thepasswordpromptdoesnotappearwhentheoperating

systemisbooted.

40HardwareMaintenanceManual

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingpoweredonbyanunauthorizedperson.The

passwordmustbeenteredbeforeanoperatingsystemcanbebooted.Forhowtoremovethepower-on

password,see“Howtoremovethepower-onpassword”onpage41.

Hard-diskpassword

Therearetwohard-diskpasswords:

•Userharddiskpassword—fortheuser

•Masterharddiskpassword—forthesystemadministrator,whocanuseittogetaccesstotheharddisk

eveniftheuserhaschangedtheuserharddiskpassword

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User

moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The

systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword

hasbeenset.Ifithas,itcanbeusedforaccesstotheharddiskdrive.Ifnomasterharddiskpasswordis

available,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteitherthe

userorthemasterharddiskpassword,ortorecoverdatafromtheharddiskdrive.Toputthesystemback

tooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbetoreplacethehard

diskdriveorsolid-statedrivewithascheduledfee.

Forhowtoremovethepower-onpassword,see“Howtoremovethehard-diskpassword”onpage42.

Supervisorpassword

AsupervisorpasswordprotectsthesysteminformationstoredintheBIOSSetupUtility.Theusermustenter

thesupervisorpasswordinordertogetaccesstoThinkPadSetupandchangethesystemconfiguration.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice

technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor

ascheduledfee.

Howtoremovethepower-onpassword

Toremoveapower-onpasswordthatyouhaveforgotten,dothefollowing:

(A)Ifnosupervisorpasswordhasbeenset:

1.Turnoffthecomputeranddisconnecttheacpoweradapter.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage68.

3.Removethecoin-cellbattery.Forhowtoremovethecoin-cellbattery,see“1080Coin-cellbattery”

onpage77.

4.Connecttheacpoweradapter.TurnonthecomputerandwaituntilthePOSTends.AfterthePOST

ends,thepasswordpromptdoesnotappear.Thepower-onpasswordhasbeenremoved.

5.Reinstallthecoin-cellbatteryandthebatterypack.

(B)Ifansupervisorpasswordhasbeensetandisknownbytheservicetechnician:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity,usingthecursorkeystomovedownthemenu.

Chapter4.Relatedserviceinformation41

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter

NewPasswordfieldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10;then,intheSetupconfirmationwindow,selectYes.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide

anyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.Toputthe

systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto

replacetheharddiskdriveorsolid-statedrivewithascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster

harddiskpasswordareknown,dothefollowing:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterThinkPadSetup.

3.SelectSecurity,usingthecursorkeystomovedownthemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter

NewPasswordfieldblank,andpressEntertwice.

8.PressF10.

9.SelectY esintheSetupconfirmationwindow.Bothuserharddiskpasswordandmasterharddisk

passwordwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,

andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeinthetaskbar.

2.SelectPoweroffdisplay.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen

blankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•Themicroprocessorstops.

42HardwareMaintenanceManual

Toentersleepmode,dothefollowing:

•ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.ClickSleep

fromthemenudisplayed.

•ForWindows8andWindows8.1:GototheStartscreenbypressingtheWindowskey,clickthe

powericon,thenclickSleep.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspecifiedinpowerplansettings

•Whenthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes

operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew

secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit

beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget

anerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedefinedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation

mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspecifiedinpower

plansettings.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The

hibernationfileinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe

harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage44

•“Errormessages”onpage45

Chapter4.Relatedserviceinformation43

•“LCD-relatedsymptoms”onpage46

•“Intermittentproblems”onpage47

•“Undeterminedproblems”onpage47

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost

likelycauseislistedfirst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor

action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe

computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe

replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan

beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot

describedthere,goto“Intermittentproblems”onpage47.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe

manualforthatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror(beeps,ifany)FRUoraction,insequence

0177

BadSVPdata,stopPOSTtask.

Replacethesystemboard.

0183

BadCRCofSecuritySettingsinEFIVariable.Enter

ThinkPadSetup.

1.RunThinkPadSetuptocheckthesecurity

settings,andthensavethesettingsbypressing

F10.

2.Systemboard.

0187

EAIAdataaccesserror.

1.RunThinkPadSetuptocheckthesecurity

settings,andthensavethesettingsbypressing

F10.

2.Systemboard.

0188

InvalidRFIDSerializationInformationArea

1.RunThinkPadSetuptoresettheS/NorUUID.

2.Systemboard.

0189

InvalidRFIDConfigurationinformationarea

1.RunThinkPadSetuptoresettheS/NorUUID.

2.Systemboard.

0190

Criticallow-batteryerror

1.Chargethebatterypack.

2.Batterypack.

0191

SystemSecurity-InvalidRemoteChangerequested.

1.RunThinkPadSetup,andthensavecurrent

settingbypressingF10.

2.Systemboard.

0199

SystemSecurity-Securitypasswordretrycount

exceeded.

1.RunThinkPadSetupandcheckthesupervisor

password.

2.Systemboard.

44HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror(beeps,ifany)FRUoraction,insequence

0251

SystemCMOSchecksumbad-Defaultconfiguration

used

1.RunThinkPadSetupandresetthesettings.

2.coin-cellbattery

0253

EFIVariableBlockDatawasdestroyed.

ThesystemEFIVariableBlockDatamighthavebeen

corrupted.

0271

RealTimeClockError-CheckDateandTimesettings.

RunThinkPadSetupandresetthedateandtime.

1802

Unauthorizednetworkcardispluggedin-Poweroffand

removethenetworkcard.

1.Removethenetworkcard.

2.Systemboard.

1820

Morethanoneexternalfingerprintreadersareattached.

Poweroffandremoveallbutthereaderthatyousetup

withinyourmainoperatingsystem.

Poweroffandremoveallbutthereaderthatyouset

upwithinyourmainoperatingsystem.

2100

DetectionerroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

2102

DetectionerroronSSD(M.2)

1.ReseattheM.2solidstatedrive.

2.ReplacetheM.2solidstatedrive.

3.Replacethesystemboard.

2110

ReaderroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

2112

ReaderroronSSD(M.2)

1.ReseattheM.2solidstatedrive.

2.ReplacetheM.2solidstatedrive.

3.Replacethesystemboard.

2200

MachineTypeandSerialNumberareinvalid.

Systemboard.

2201

MachineUUIDisinvalid.

Systemboard.

Errormessages

Table3.Errormessages

Symptomorerror(beeps,ifany)FRUoraction,insequence

Fanerror1.Thermal-fanassembly.

2.Thermalgrease.

3.Systemboard.

ThermalsensingerrorThethermalsensorhasproblem.Shutdownthe

computerimmediatelyandhavethecomputer

serviced.

TheconnectedACadapterhasalowerwattagethan

therecommendedmodelwhichwasshippedwiththe

system.T obootwiththeACadapter,pleaseconnectthe

ACadapterwhichwasshippedwiththesystem.

PressEsctocontinue.

Usetheacadaptershippedwiththecomputer.

Chapter4.Relatedserviceinformation45

Table3.Errormessages(continued)

Symptomorerror(beeps,ifany)FRUoraction,insequence

TheconnectedACadapterhasalowerwattagethanthe

recommendedmodelwhichwasshippedwiththesystem.

Systemisgoingtoshutdown...

Usetheacadaptershippedwiththecomputer.

Unknownadapterisconnectedsystem.Tobootwiththe

ACadapter,pleaseconnectcorrectACadapterwiththe

system.

PressEsctocontinue.

Usetheacadaptershippedwiththecomputer.

Unknownadapterisconnectedthesystem.Please

connectcorrectACadapterwiththesystem.

Systemisgoingtoshutdown....

Usetheacadaptershippedwiththecomputer.

Thebatteryinstalledisnotsupportedbythissystemand

willnotcharge.Pleasereplacethebatterywiththecorrect

Lenovobatteryforthissystem.

PresstheESCkeytocontinue.

ReplacethebatterywiththecorrectLenovobattery

forthissystem.

Thissystemdoesnotsupportbatteriesthatarenot

genuineLenovo-madeorauthorized.Thesystemwill

continuetoboot,butmaynotchargeunauthorized

batteries.

Attention:Lenovohasnoresponsibilityforthe

performanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingout

oftheiruse.

ReplacethebatterywiththecorrectLenovobattery

forthissystem.

Beeperrors

Table4.Beeperrors

ProblemSolution

Oneshortbeep,pause,threeshortbeeps,pause,three

moreshortbeeps,pause,andoneshortbeep

Shutdownthecomputerimmediately.Ensurethat

memorymodulesareinstalledcorrectly.Iftheyare,and

youstillhearthebeeps,havethecomputerserviced.

OnelongandtwoshortbeepsThevideofunctionhasaproblem.Havethecomputer

serviced.

FourcyclesoffourshortbeepsShutdownthecomputerimmediatelyandhavethe

computerserviced.

Fiveshortbeeps,pause,fivemoreshortbeeps,pauseContinuetobootimmediatelywhentheerrorisdetected

FiveshortbeepsShutdownthecomputerimmediatelyandhavethe

computerserviced.

Threeshortbeeps,pause,oneshortbeep,pause,one

moreshortbeep,pause,andthreeshortbeeps

Shutdownthecomputerimmediately.Ensurethat

wirelesscardsareinstalledcorrectly.Iftheyare,andyou

stillhearthebeeps,havethecomputerserviced.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-filmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT

LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.

However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand

itshouldbereplaced.

46HardwareMaintenanceManual

Notes:

•ThispolicyappliestoallThinkPadnotebookcomputerspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecificationsbecausewecannot

guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table5.LCD-relatedsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring

POST.

Systemboard.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware

defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe

consideredonlywhenaproblemrecurs.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe

systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs

thathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem

checkout”onpage32.)

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:

a.Non-ThinkPaddevices

b.Devicesattachedtothedockingstationortheportreplicator

c.Printer,mouse,andotherexternaldevices

d.Batterypack

e.Harddiskdrive

f.Opticaldrive

g.Memorymoduleunderthebottomcover(ifthereisone)

h.PCcards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoufindthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanon-defectiveFRU):

Chapter4.Relatedserviceinformation47

a.Systemboard

b.LCDassembly

48HardwareMaintenanceManual

Chapter5.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

ThinkPadL440statusindicators

32

4

1

5

6

©CopyrightLenovo2013,201749

ThinkPadL540statusindicators

32

4

1

5

6

Table6.Statusindicators

IndicatorIndicatorbehavioranddescription

1FnLockindicatorOff(defaultmode):TheFnLockfunctionisdisabled.T oinitiatethespecialfunction

ofeachkey,pressthefunctionkeydirectly.ToinputF1-F12,presstheFnkeyand

thecorrespondingfunctionkey.

On(legacymode):TheFnLockfunctionisenabled.ToinputF1-F12,pressthe

correspondingfunctionkeydirectly.Toinitiatethespecialfunctionofeachfunction

key,presstheFnkeyandthecorrespondingfunctionkey.

2Speaker-muteindicatorWhenthespeaker-muteindicatorison,thespeakersaremuted.

3Microphone-mute

indicator

Whenthemicrophone-muteindicatorison,themicrophonesaremuted.

4CamerastatusindicatorWhenthecamerastatusindicatorison,thecameraisinuse.

56SystemstatusindicatorBlinksforthreetimes:Thecomputerisinitiallyconnectedtopower.

On:Thecomputerison(innormalmode).

Blinksfast:Thecomputerisenteringsleeporhibernationmode.

Blinksslowly:Thecomputerisinsleepmode.

Off:Thecomputerisofforinhibernationmode.

50HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtabledescribesthefunctionsofFnkeycombinations.

Table7.Functionkeysandkeycombinations

Functionkeysand

keycombinations

Description

Fn+EscYoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowby

doingthefollowing:

1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLargeicons

orSmallicons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeys

orThinkPadF1–F12keystab.

3.Selecttheoptionsofyourpreference.

PressFn+EsctoenableordisabletheFnLockfunction.

•WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff.Toinitiatethespecial

functionprintedasanicononeachfunctionkey,pressthecorrespondingfunctionkey

directly.ToinputF1-F12,presstheFnkeyandthecorrespondingfunctionkey.

•WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.ToinputF1-F12,

pressthecorrespondingfunctionkeydirectly.Toinitiatethespecialfunctionprintedasan

icononeachfunctionkey,presstheFnkeyandthecorrespondingfunctionkey.

F1Speakermute

F2Speakervolumedown

F3Speakervolumeup

F4Microphonemute

F5Brightnessdown

F6Brightnessup

F7Switchesadisplayoutputlocation.

F8Enablesordisableswirelessfeatures.

F9ForWindows10:OpenstheSettingswindow.

ForWindows8andWindows8.1:OpenstheSettingscharm.

ForWindows7:OpensControlPanel.

F10ForWindows10:OpenstheCortana®searchbox.

ForWindows8andWindows8.1:OpenstheSearchcharm.

ForWindows7:OpensWindowsSearch.

F11Viewsallapplicationsthatarecurrentlyopen.

F12ForWindows10,Windows8.1,andWindows8:Viewsalltheprograms.

ForWindows7:OpensComputer.

Fn+SpacebarControlsthekeyboardbacklight.

Therearethreemodesforthekeyboardbacklight:Off,Low,andHigh.PressFn+Spacebarto

changethemodesofthekeyboardbacklight.

Fn+BHasthesamefunctionastheBreakkeyonaconventionalkeyboard.

Fn+PHasthesamefunctionasthePausekeyonaconventionalkeyboard.

Fn+SHasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

©CopyrightLenovo2013,201751

Table7.Functionkeysandkeycombinations(continued)

Functionkeysand

keycombinations

Description

Fn+KHasthesamefunctionastheScrLKkeyonaconventionalkeyboard.

Fn+EndHasthesamefunctionastheInsertkeyonaconventionalkeyboard.

Fn+4Putsyourcomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyonly.

52HardwareMaintenanceManual

Chapter7.Locations

Thischapterintroducesthelocationsofsomecomputerhardwarecomponents.

Locatingcomputercontrols,connectors,andindicators

Thissectionintroducesthelocationsofthecomputercontrols,connectors,andindicators.

ThinkPadL440overview

ThinkPadL440frontview

2

2

1

3

4

5

6

8

7

10

11

12

9

1Camera(onsomemodels)7Fingerprintreader(onsomemodels)

2Microphones(onsomemodels)8USB2.0connector

3Powerbutton9Mediacardreader

4Security-lockslot10Audioconnector

5USB2.0connector11ThinkPadtrackpad

6Opticaldrive(onsomemodels)12TrackPoint®pointingstick

©CopyrightLenovo2013,201753

ThinkPadL440rearview

1

2

4

5

6

7

8

3

1Ethernetconnector5MiniDisplayPort®connector

2Powerconnector6Always-onUSB3.0connector

3Fanlouvers7USB2.0connector

4Videographicsarray(VGA)connector8ExpressCardreaderorsmartcardreader(onsome

models)

ThinkPadL440bottomview

1

2

3

4

5

1Batterypack4Speakers

2Dockingstationconnector(onsomemodels)5Keyboarddrainageholes

3SIMcardreader(onsomemodels)

54HardwareMaintenanceManual

ThinkPadL540overview

ThinkPadL540frontview

2

2

1

3

5

6

5

8

9

10

11

4

7

1Camera(onsomemodels)7Mediacardreader

2Microphones(onsomemodels)8Audioconnector

3Powerbutton9Fingerprintreader(onsomemodels)

4Numerickeypad10ThinkPadtrackpad

5USB2.0connectors11TrackPointpointingstick

6Opticaldrive(onsomemodels)

Chapter7.Locations55

ThinkPadL540rearview

1

2

3

4

6

7

8

9

5

1Security-lockslot6VGAconnector

2USB2.0connector7MiniDisplayPortconnector

3Ethernetconnector8Always-onUSB3.0connector

4Powerconnector9ExpressCardreaderorsmartcardreader(onsome

models)

5Fanlouvers

ThinkPadL540bottomview

4

1

2

3

5

1Batterypack4Speakers

2Dockingstationconnector(onsomemodels)5Keyboarddrainageholes

3SIMcardreader(onsomemodels)

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUsandCRUs”onpage58

•“LCDFRUsandCRUs”onpage60

56HardwareMaintenanceManual

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecified.

•FRUsmarkedwithOPareavailableasoptions.

•CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda

“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersare

designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service

CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording

tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime

uponrequest.YoucanfindalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic

versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsandthen

followtheon-screeninstructionstofindthemanualforyourproduct.Youmightberequiredtoreturnthedefective

partthatisreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,anda

containerwillbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUif

LenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.Seeyour

LenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:

–Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypes

ofCRUsincludetheacpoweradapter,powercord,battery,andharddiskdrive.Otherself-serviceCRUs

dependingonproductdesignmightincludethememorymodule,wirelesscard,keyboard,andpalmrest

withfingerprintreaderandtouchpad.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyanaccess

panelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecific

CRUisvisible.

Chapter7.Locations57

MajorFRUsandCRUs

22

21

24

23

25

18

19

20

14

15

16

17

1

5

6

2

4

3

7

8

9

11

10

12

13

No.DescriptionSelf-serviceCRUOptional-service

CRU

1LCDunitNoNo

2PowerbuttoncardNoNo

3KeyboardbezelassemblyNoNo

58HardwareMaintenanceManual

No.DescriptionSelf-serviceCRUOptional-service

CRU

4Fingerprintreaderassembly(fingerprintreader,finger

printreadercable,andfingerprintreaderbracket)

NoNo

5MemorymoduleYesNo

6Wireless-wide-area-network(WWAN)cardYesNo

6M.2solid-statedriveNoNo

7SystemboardassemblyNoNo

8RJ45cardNoNo

9AudioboardNoNo

10OpticaldriveordummyopticaldriveYesNo

11dc-incableassemblyNoNo

12BatterypackYesNo

13BasecoverassemblyNoNo

14BottomdoorYesNo

15Harddiskdriveassemblyorsolid-statedriveassemblyYesNo

16Hingebracket(left)NoNo

17SpeakerassemblyNoNo

18Smartcardassembly(smartcardreaderandsmartcard

door)ordummysmartcard

NoNo

19MicroprocessorNoNo

20Wireless-local-area-network(WLAN)cardYesNo

21Coin-cellbatteryYesNo

22Thermal-fanassemblyNoNo

23Rubberringforthermal-fanassembly,ThinkPadL540

only

NoNo

24KeyboardNoYes

25TrackpointcapYesNo

Chapter7.Locations59

LCDFRUsandCRUs

2

8

2

9

2

2

2

1

2

3

2

4

2

5

2

6

2

7

No.DescriptionSelf-serviceCRUOptional-serviceCRU

1ScrewcapsNoNo

2LCDfrontbezelNoNo

60HardwareMaintenanceManual

No.DescriptionSelf-serviceCRUOptional-serviceCRU

3LCDpanelNoNo

4HingesNoNo

5WLANantennaassemblyorWLAN/WWANantenna

assembly(dependingonthemodel)

NoNo

6LEDboardandcableassemblyNoNo

7Cameracard,camera/microphonecombocard,or

microphonecard(dependingonthemodel)

NoNo

8LCDrearcoverassemblyNoNo

9LCDcableNoNo

MiscellaneouskitsandotherFRUs

Miscellaneouskits

FRUdescriptionSelf-serviceCRUOptionalservice

CRU

ScrewcapkitNN

ScrewkitforThinkPadL440

•M2*L3.5mm(27)

•M2.5*L5mm(7)

•M2*L3.5mm(2)

•HEXScrew(2)

•M2.5*L4.4+2.5mm(4)

•M2*L2mm(2)

•M2*L6mm(10)

•M2*L12mm(3)

•M2*L4.9mm(4)

•M2*L2mm(5)

•M2.5*L3.5mm(4)

•M2*L3mm(2)

NN

ScrewkitforThinkPadL540

•M2*L6mm(11)

•M2*L4.9mm(4)

•M2*L3.5mm(23)

•M2.5*L4mm(6)

•M2.5*L5mm(8)

•M2*L2mm(5)

•M2*L2mm(2)

•HEXScrew(2)

•M2*L12mm(2)

•M2*L5mm(7)

•M2*L3mm(2)

•M2*L2.5mm(4)

•M2*L3.5mm(2)

•M2*L3mm(2)

•M2.5*L4.4+2.5mm(4)

NN

Chapter7.Locations61

OtherFRUs

FRUdescriptionSelf-serviceCRUOptionalservice

CRU

acpoweradapterYN

PowercordYN

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto

http://www.lenovo.com/serviceparts-lookup.

62HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore

replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda“Customer

ReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersaredesignatedas

optional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-serviceCRUs,youcan

eitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccordingtothewarranty

serviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationand

replacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.

YoucanfindalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronicversionofthis

manualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowthe

on-screeninstructionstofindthemanualforyourproduct.Y oumightberequiredtoreturnthedefectivepartthat

isreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainer

willbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoes

notreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo

LimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed

withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto

http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

©CopyrightLenovo2013,201763

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou

haveatorquescrewdriver,tightenallscrewsfirmlytothetorquespecifiedinthescrewinformation

tableforeachstep.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecifications.

Retainingserialnumbers

Thistopicprovidesinstructionsonthefollowing:

•“Restoringtheserialnumberofthesystemunit”onpage64

•“RetainingtheUUID”onpage65

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial

numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout

thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Theserialnumberofthesystemunitiswrittenonthelabelattachedtothebottomofthecomputer.

Ifyoucannotfindtheserialnumberofthesystemunitonthebottomofthecomputer,trythefollowing

methodtogetthenumber:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin

theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea

MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterfaceis

displayed.

5.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor

AssetIDscreenisdisplayed.

6.Type2underEntertheactiondesired,thenpressEnter.Theserialnumberofeachdeviceinyour

computerisdisplayed;theserialnumberofthesystemunitislistedasfollow:

20-Serialnumber

7.Recordtheserialnumberofthesystemunit.

Afteryoureplacethesystemboard,dothefollowingtorestoretheserialnumberofthesystemunit:

1.ConnecttheMaintenanceKeytothecomputer.

64HardwareMaintenanceManual

2.Whenthelogoisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterfaceis

displayed.

3.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor

AssetIDscreenisdisplayed.

4.Type1underEntertheactiondesired,thenpressEnter.Thenfollowtheinstructionsonthescreen

torestoretheserialnumberofthesystemunit.

RetainingtheUUID

TheUniversallyUniqueIdentifier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat

productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo

computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,performthefollowingstepstocreateanewUUIDforthesystem

boardifthesystemboarddoesnothaveaUUID:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin

theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea

MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface

isdisplayed.

5.Type2underEntertheactiondesired,thenpressEnter.TheAutoUUIDgenerationutilityinterfaceis

displayed.

6.TypeyunderChangeUUID.OK?[Y/N],thenpressEnter.AnewUUIDiscreatedandwritten.Ifa

validUUIDalreadyexists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.

TheelectronicstorageofthisinformationsimplifiestheproceduretocheckiftheECAhasbeenpreviously

appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,dothefollowing:

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea

MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface

isdisplayed.

5.Fromthemainmenu,select6.SetECAInformation.

6.ToreadtheECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe

instructionsonthescreen;Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,and

followtheinstructionsonthescreen.

Chapter8.FRUreplacementnotices65

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreflecttheECA's

application.UsetheMaintenanceKeytoupdatetheEEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedtobethe

sameasthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheMaintenanceKey,andthenrestartthecomputer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowritetheECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe

instruction;Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowthe

instructiononthescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer

theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

66HardwareMaintenanceManual

Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda“Customer

ReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersaredesignatedas

optional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-serviceCRUs,youcan

eitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccordingtothewarranty

serviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationand

replacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.

YoucanfindalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronicversionofthis

manualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowthe

on-screeninstructionstofindthemanualforyourproduct.Y oumightberequiredtoreturnthedefectivepartthat

isreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainer

willbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoes

notreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo

LimitedWarrantydocumentationforfulldetails.

Generalguidelines:

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertified.Anuntrainedpersonruns

theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage63.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.SuchFRUsare

listedatthebeginningofeachFRUreplacementprocedure.Removethemintheorderinwhichthey

arelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers

insquarecallouts.

5.Whenturningascrew,turnitinthedirectionasshownbythearrowinthedrawing.

6.WhenremovingaFRU,moveitinthedirectionasshownbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowthenotesthatpertainto

replacement.

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedure.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,

removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking

thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalflakescancauseelectrical

shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge(ESD).Before

touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusinganESDstrap.

©CopyrightLenovo2013,201767

Beforeservicingthecomputer

Carefullyreadthistopicbeforeservicingthecomputer.

RemovingtheSIMcard

Dependingonthemodel,thecomputeryouareservicingmighthaveaSIMcardslot.Ifthecustomerhas

installedaSIMcardintheslot,removeitbeforeservicing.

ToremovetheSIMcard,youmustremovethebatterypackfirst.See“1010Batterypack”onpage68.

2

1

Afteryoufinishtheservice,insertthecardbackintotheslot.

1010Batterypack

Importantnoticesforreplacingabatterypack:

•ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovooran

authorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforothersystems.If

anunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemwillnotcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,andprovidesno

warrantiesforfailuresordamagearisingoutoftheiruse.

•TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthebattery

packisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnostictestshowsthatthebatteryis

defective.Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreporting

apossiblesafetyissue.

•IftheLenovoSolutionCenterprogramisnotinstalledinthecomputer,thecustomershoulddownloadthisprogram

beforeanon-physicallydamagedbatterypackisreplaced.Notethataphysicallydamagedbatterypackis

anotcoveredbythewarranty.

68HardwareMaintenanceManual

Removalstepsofthebatterypack

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor

explode.

Unlockthebatterylatchesandholdthemintheunlockedposition1.Thenremovethebatterypack2.

2

1

1

Wheninstalling:Installthebatterypackalongthesliderailsoftheslot.Ensurethatthebatterylatchesare

inthelockedposition.

1020Bottomdoor

Foraccess,removethisFRU:

•“1010Batterypack”onpage68

Removalstepsofthebottomdoor

Note:Loosenthescrews1,andthenremovethebottomdoor2.

Chapter9.RemovingorreplacingaFRU69

1

2

1030Opticaldrive

RemovalstepsoftheopticaldriveforThinkPadL440

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

1

StepScrew(quantity)ColorT orque

1M2×6mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

70HardwareMaintenanceManual

3

2

RemovalstepsoftheopticaldriveforThinkPadL540

Foraccess,removethisFRU:

•“1010Batterypack”onpage68

1

StepScrew(quantity)ColorT orque

1M2×6mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU71

3

2

1040Harddiskdriveorsolid-statedrive

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper

handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethecomputerisoperatingorisinsuspendmode.

Removalstepsoftheharddiskdriveorsolid-statedrive

1

StepScrew(quantity)ColorT orque

1M2×3.5mm,flat-head,nylon-coated(3)Silver0.181Nm

(1.85kgf-cm)

72HardwareMaintenanceManual

2

Wheninstalling:Ensurethatthedriveconnectorisattachedfirmly.

Removalstepsofthehard-disk-drivebracketorsolid-state-drivebracket

1050Memorymodule

Removalstepsofthememorymodule

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Chapter9.RemovingorreplacingaFRU73

1

1

2

Wheninstalling:

•Insertthenotchedendofthememorymoduleintothememoryslotatanangleofabout20degrees.

Pressthememorymodulefirmly,andpivotitdownwarduntilitsnapsintoplace.Ensurethatthememory

moduleisfirmlyinstalledanddoesnotmoveeasily.

Note:Donotapplyanypressuretothememorymodule.

•Ifonlyonememorymoduleisinstalled,ensurethatyouinstallitintothebottomslot2,whichisthe

primaryslot.

1

2

1060WWANcardorM.2solid-statedrive

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Dependingonthemodel,thecomputeryouareservicingmighthaveoneofthefollowingcardsinstalled:

•WWANcard

•M.2solid-statedrive

74HardwareMaintenanceManual

RemovalstepsoftheWWANcard

2

1

1

StepScrew(quantity)ColorT orque

2M2×3mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:Plugtheredcableintothemainconnectorandthebluecableintotheauxiliaryconnector.

3

RemovalstepsoftheM.2solid-statedrive

IfthecomputerisequippedwithanM.2solid-statedrive,theM.2solid-statedriveisinstalledinthe

WWANcardslot.

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper

handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethecomputerisoperatingorinsuspendmode.

Chapter9.RemovingorreplacingaFRU75

•EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouareservicing.

Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.Forinstructionsononhowtopartitionan

M.2solid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

1

StepScrew(quantity)ColorTorque

1M2×3mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

2

1070WLANcard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

76HardwareMaintenanceManual

RemovalstepsoftheWLANcard

2

1

StepScrew(quantity)ColorT orque

2M2×3mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:PlugthegraycableintotheconnectorlabeledMAINonthecard;andplugtheblack

cableintotheconnectorlabeledAUXonthecard.

3

1080Coin-cellbattery

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Chapter9.RemovingorreplacingaFRU77

Removalstepsofthecoin-cellbattery

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor

explode.

1

2

Wheninstalling:Ensurethatthebatteryconnectorisattachedfirmlytothesystemboard.

1090Thermal-fanassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Attention:

•Donothandlethethermal-fanassemblyroughly.Improperhandlingofthethermal-fanassemblycan

causedistortionordeformationandimperfectcontactwithcomponents.

•Donottouchorapplyanyexcessiveforcetothefanmotor.Itmightcausedamagetothethermal-fan

assemblyormightcausethecomputertomalfunction.

Removalstepsofthethermal-fanassembly

Formodelsthathaveanintegratedgraphicsmodule:

78HardwareMaintenanceManual

Detachthethermal-fanassemblyconnector1.Loosenthescrews2inascendingalphabeticalorder

asillustrated,butdonotremovethem.

2d

2b

2a

2c

1

3

Formodelsthathaveadiscretegraphicsmodule:

Detachthethermal-fanassemblyconnector1.Loosenthescrews2inascendingalphabeticalorder

asillustrated,butdonotremovethem.

2d

2b

2a 2g

2c

2e

2f

1

Chapter9.RemovingorreplacingaFRU79

3

80HardwareMaintenanceManual

Wheninstalling:

•Attachthethermal-fanassemblyconnectortothesystemboardandtightenthescrewsinascending

alphabeticalorder.

•Beforeyouattachtheoldthermal-fanassemblytothecomputer,applythermalgrease,atanamountof

0.2grams,onthepartsmarkedaandbasinthefollowingillustrations.Eithertoomuchortooless

applicationofgreasemightcauseathermalproblemduetoimperfectcontactwithacomponent.Ifyou

areinstallinganewthermal-fanassembly,peelthethinfilmofffromthepartsmarkedaandb.

Formodelsthathaveanintegratedgraphicsmodule:

a

Formodelsthathaveadiscretegraphicsmodule:

a

b

•ForThinkPadL540,pastetherubberringtothenewthermal-fanassemblyasshown:

Chapter9.RemovingorreplacingaFRU81

1100Keyboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

Removalstepsofthekeyboard

ForThinkPadL440

1.Locatethekeyboardmulti-toolintheshippingpackageofthenewkeyboard.

2.Thescrewsthatsecurethekeyboardarebeneaththekeyboardframe.Torevealthescrewheads,use

theflatendofthemulti-tooltoslidethekeyboardforwardby2.5mm(0.1inch).

Note:Donotpressorholdthekeyswhileslidingthekeyboardframe,otherwisethekeyboardframe

cannotbemoved.

1

82HardwareMaintenanceManual

3.Usethecrossendofthemulti-tooltoloosenthescrews.

2

4.Pivotthekeyboardslightlyupward3untilyoucanseetheconnectorsonthebottomsideofthe

keyboard.Thenturnoverthekeyboard4.

3

4

5.Detachtheconnectors.Thenremovethekeyboard.

5

67

8

Chapter9.RemovingorreplacingaFRU83

ForThinkPadL540

1.Locatethekeyboardmulti-toolintheshippingpackageofthenewkeyboard.

2.Thescrewsthatsecuresthekeyboardarebeneaththekeyboardframe.Torevealthescrewheads,use

theflatendofthemulti-tooltoslidethekeyboardforwardby2.5mm(0.1inch).

Note:Donotpressorholdthekeyswhileslidingthekeyboardframe,otherwisethekeyboardframe

cannotbemoved.

1

84HardwareMaintenanceManual

3.Usethecrossendofthemulti-tooltoloosenthescrews.

2

4.Pivotthekeyboardslightlyupward3untilyoucanseetheconnectorsonthebottomsideofthe

keyboard.Thenturnoverthekeyboard4.

3

4

Chapter9.RemovingorreplacingaFRU85

5.Detachtheconnectors.Thenremovethekeyboard.

5

67

8

Installingthekeyboard

ForThinkPadL440

1.Attachtheconnectors,andthenturnoverthekeyboard.

5

3

42

1

86HardwareMaintenanceManual

2.Putthekeyboardbackintoplace.Ensurethatthefrontedgeofthekeyboardisundertheframeofthe

keyboardbezel.

6

6

3.Revealthescrewheadsbyslidingthekeyboardframeforwardwiththeflatendofthekeyboard

multi-tool.

7

Chapter9.RemovingorreplacingaFRU87

4.Tightenthescrewswiththecrossendofthekeyboardmulti-tooltosecurethekeyboardinplace.

8

5.Slidethekeyboardframebackwardby2.5mm(0.1inch)withtheflatendofthekeyboardmulti-toolto

hidethescrewheads.Ensurethatthelatchesofthekeyboardframeareunderthekeyboardbezel.

Note:Donotpressorholdthekeyswhileslidingthekeyboardframe,otherwisethekeyboardframe

cannotbemoved.

9

9

88HardwareMaintenanceManual

6.Toensurethatthereisnogapbetweenthekeyboardframeandkeyboardbezel,inserttheflatendofthe

keyboardmulti-toolintothegapsaroundthekeysasshowntoslidethekeyboardframebackward.

10

ForThinkPadL540

1.Attachtheconnectors,andthenturnoverthekeyboard.

3

42

1

5

Chapter9.RemovingorreplacingaFRU89

2.Putthekeyboardbackintoplace.Ensurethatthefrontedgeofthekeyboardisundertheframeofthe

keyboardbezel.

6

6

3.Revealthescrewheadsbyslidingthekeyboardframeforwardwiththeflatendofthekeyboard

multi-tool.

7

90HardwareMaintenanceManual

4.Tightenthescrewswiththecrossendofthekeyboardmulti-tooltosecurethekeyboardinplace.

8

5.Slidethekeyboardframebackwardby2.5mm(0.1inch)withtheflatendofthekeyboardmulti-toolto

hidethescrewheads.Ensurethatthelatchesofthekeyboardframeareunderthekeyboardbezel.

Note:Donotpressorholdthekeyswhileslidingthekeyboardframe,otherwisethekeyboardframe

cannotbemoved.

9

9

Chapter9.RemovingorreplacingaFRU91

6.Toensurethatthereisnogapbetweenthekeyboardframeandkeyboardbezel,inserttheflatendofthe

keyboardmulti-toolintothegapsaroundthekeysasshowntoslidethekeyboardframebackward.

10

1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

92HardwareMaintenanceManual

Removalstepsofthekeyboardbezelassembly

ForThinkPadL440

3

3

3

1

1

2

2

2

1

1

1

StepScrew(quantity)ColorT orque

1M2×6mm,flat-head,nylon-coated(5)Black0.181Nm

(1.85kgf-cm)

2M2×12mm,flat-head,nylon-coated(3)Black0.181Nm

(1.85kgf-cm)

3M2×3.5mm,flat-head,nylon-coated(3)Silver0.181Nm

(1.85kgf-cm)

4

4

4

Chapter9.RemovingorreplacingaFRU93

5

StepScrew(quantity)ColorT orque

5M2×6mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

13

11

12

10

6

9

7

8

Wheninstalling:Ensurethattheconnectorsareattachedfirmlytothesystemboard.

94HardwareMaintenanceManual

14

14 14 14

14

14

14 14 14

14

14

14

15

15

15

15

15

16

15

15

15

15

15

15

17

Chapter9.RemovingorreplacingaFRU95

ForThinkPadL540

3

1

1

1

1

1

1

1

1

1

3

2

2

StepScrew(quantity)ColorT orque

1M2×6mm,flat-head,nylon-coated(9)Black0.181Nm

(1.85kgf-cm)

2M2×12mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

3M2×3mm,flat-head,nylon-coated(2)Silver0.181Nm

(1.85kgf-cm)

4

4

4

96HardwareMaintenanceManual

5

5

5

StepScrew(quantity)ColorT orque

5M2×5mm,flat-head,nylon-coated(3)Black0.181Nm

(1.85kgf-cm)

7

8

13

11

12

10

6

9

Wheninstalling:Ensurethattheconnectorsareattachedfirmlytothesystemboard.

Chapter9.RemovingorreplacingaFRU97

14

14

14 14

14

14

14

14

15

15

15

15

15

16

15

15

15

15

15

15

98HardwareMaintenanceManual

Removalstepsofthefingerprintreader

ForThinkPadL440

11

2

StepScrew(quantity)ColorT orque

1M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethatmylarisappliedontheinsideofthefingerprintbracket.

3

4

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

Chapter9.RemovingorreplacingaFRU99

5

ForThinkPadL540

1

2

1

StepScrew(quantity)ColorT orque

1M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethatmylarisappliedontheinsideofthefingerprintbracket.

100HardwareMaintenanceManual

3

4

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

5

Chapter9.RemovingorreplacingaFRU101

Removalstepsofthepowerbuttoncard

ForThinkPadL440

1

2

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

4

3

3

StepScrew(quantity)ColorT orque

3M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

102HardwareMaintenanceManual

ForThinkPadL540

1

2

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

3

3

4

StepScrew(quantity)ColorT orque

3M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

1120Smartcardreader,smartcarddoor,anddummysmartcard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

Chapter9.RemovingorreplacingaFRU103

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

Ifthecomputeryouareservicingsupportsthesmartcard,followthefollowinginstructionstoremoveor

replacethesmartcardreaderandsmartcarddoor.

Removalstepsofthesmartcardreaderandsmartcarddoor

2

1

3

3

3

StepScrew(quantity)ColorT orque

3M2×3.5mm,flat-head,nylon-coated(5)Silver0.181Nm

(1.85kgf-cm)

4

5

104HardwareMaintenanceManual

Ifthecomputeryouareservicinghasadummysmartcardinstalled.Followthefollowinginstructionsto

removeorreplacethedummysmartcard.

Removalstepsofthedummysmartcard

1

StepScrew(quantity)ColorT orque

1M2×3mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

2

1130Microprocessor

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1090Thermal-fanassembly”onpage78

Attention:Themicroprocessorisextremelysensitive.Whenyouservicethemicroprocessor,avoidany

kindofroughhandling.

Chapter9.RemovingorreplacingaFRU105

Removalstepsofthemicroprocessor

Openthesocketlockbyrotatingtheheadofthescrewinthedirectionshownbyarrow1withaTorx

screwdriver.Thenremovethemicroprocessor2.Afterthat,peeloffthemylarfromthemicroprocessor

asshownbyarrow3.

2

3

14

Wheninstalling:Placethemicroprocessorinthemicroprocessorsocket,andthenclosethelockby

rotatingtheheadofthescrewinthedirectionshownbyarrow4withaTorxscrewdriver.Ensurethat

themicroprocessorissecuredinplace.

1140Systemboardassembly

Importantnoticesforhandlingthesystemboard:

Whenhandlingthesystemboard,bearthefollowinginmind:

•Thesystemboardhasanaccelerometer,whichcanbebrokenifseveralthousandsofG-forcesareapplied.

Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsflatonahardbenchcansubject

theaccelerometertoasmuchas6000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,orcomposite.

•Ifasystemboardisdropped,besuretodocumentthedropinanyrejectreport,andreplacethesystemboard.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

106HardwareMaintenanceManual

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatoracorrugated

conductivesurface.

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1080Coin-cellbattery”onpage77

•“1090Thermal-fanassembly”onpage78

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“1120Smartcardreader,smartcarddoor,anddummysmartcard”onpage103

Locationsofthemajorsensitivecomponentsonthesystemboard

Attention:Thefollowingcomponentsonthesystemboardareextremelysensitive.Whenyouservicethe

systemboard,avoidanykindofroughhandling.

aMicroprocessor

bGraphicProcessingUnit(GPU),availableonlyinmodelsthathaveadiscretegraphicscard

cPlatformControllerHub(PCH)

dAccelerometerchipfortheharddiskdriveActiveProtectionSystem®(APS)

b

c

d

a

Chapter9.RemovingorreplacingaFRU107

Removalstepsofthesystemboardassembly

ForThinkPadL440

2

1

StepScrew(quantity)ColorT orque

2M2×6mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorisattachedfirmlytothesystemboardassembly.

Note:Dependingonthemodel,thecomputeryouareservicingmightbeequippedwitheitheran

ExpressCardreaderorasmartcardreader.OnlythemodelswithanExpressCardreaderhavethescrew3b.

4

3a

3b

3a

3a

3a

108HardwareMaintenanceManual

StepScrew(quantity)ColorT orque

3aM2×3.5mm,flat-head,nylon-coated(4)Silver0.181Nm

(1.85kgf-cm)

3bM2×3.5mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorisattachedfirmlytothesystemboardassembly.

5

Wheninstalling:Ensurethattheconnectorsareattachedfirmlytothesystemboardassembly.

ForThinkPadL540

2

1

Chapter9.RemovingorreplacingaFRU109

StepScrew(quantity)ColorT orque

2M2×6mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorisattachedfirmlytothesystemboardassembly.

3

3

3

4

StepScrew(quantity)ColorT orque

3M2×3.5mm,flat-head,nylon-coated(3)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorisattachedfirmlytothesystemboardassembly.

110HardwareMaintenanceManual

5

Wheninstalling:Ensurethattheconnectorsareattachedfirmlytothesystemboardassembly.

1150Audioboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1080Coin-cellbattery”onpage77

•“1090Thermal-fanassembly”onpage78

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“1120Smartcardreader,smartcarddoor,anddummysmartcard”onpage103

•“1140Systemboardassembly”onpage106

Chapter9.RemovingorreplacingaFRU111

Removalstepsoftheaudioboard

1

StepScrew(quantity)ColorTorque

1M2×3.5mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

2

1160Speakerassembly

RemovalstepsofthespeakerassemblyforThinkPadL440

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1080Coin-cellbattery”onpage77

•“1090Thermal-fanassembly”onpage78

•“1100Keyboard”onpage82

112HardwareMaintenanceManual

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“1120Smartcardreader,smartcarddoor,anddummysmartcard”onpage103

•“1140Systemboardassembly”onpage106

•“1150Audioboard”onpage111

1

1

1

1

StepScrew(quantity)ColorTorque

1M2.5×L4.4mm,flat-head,nylon-coated(4)Black0.392Nm

(4.00kgf-cm)

2

2

RemovalstepsofthespeakerassemblyforThinkPadL540

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1080Coin-cellbattery”onpage77

•“1090Thermal-fanassembly”onpage78

•“1100Keyboard”onpage82

Chapter9.RemovingorreplacingaFRU113

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“1120Smartcardreader,smartcarddoor,anddummysmartcard”onpage103

•“1140Systemboardassembly”onpage106

1

1

1

1

StepScrew(quantity)ColorTorque

1M2.5×L4.4mm,flat-head,nylon-coated(4)Black0.392Nm

(4.00kgf-cm)

2

3

1170Hingebracket,dc-incableassembly,RJ45card,andbasecover

assembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1040Harddiskdriveorsolid-statedrive”onpage72

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1080Coin-cellbattery”onpage77

114HardwareMaintenanceManual

•“1090Thermal-fanassembly”onpage78

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“1120Smartcardreader,smartcarddoor,anddummysmartcard”onpage103

•“1140Systemboardassembly”onpage106

•“2010LCDunit”onpage117

Removalstepsofthehingebracketandthedc-incableassembly

ForThinkPadL440

1

2

3

StepScrew(quantity)ColorT orque

2M2×3.5mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

4

ForThinkPadL440

Chapter9.RemovingorreplacingaFRU115

1

2

StepScrew(quantity)ColorT orque

1M2×3.5mm,flat-head,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

3

RemovalstepsoftheRJ45cardandthebasecoverassembly

1

1

2

StepScrew(quantity)ColorT orque

2M2×3.5mm,flat-head,nylon-coated(2)Silver0.181Nm

(1.85kgf-cm)

Applyinglabelstothebasecover

ThenewbasecoverFRUisshippedwithakitcontaininglabelsofseveralkinds.Applythoselabelswhen

youreplacethebasecover.ForthelabelsthatarenotshippedwiththenewbasecoverFRU,peelthem

fromtheoldbasecoverassembly,andadherethemtothenewone.

Thefollowingillustrationshowsthelocationofeachlabel.

116HardwareMaintenanceManual

15234678

23

21

20

19

18

17

16

9

12

14

13

11

10

25

28

27

26

24

15

22

1Systemlabel15SIRIMlabelorIndonesiaPOSTELlabel

2Informationlabel16China3GlogoWWANlabel

3WWANMAClabel17China3GWWANlabel

4WindowsCOAlabel18BrazilWLANlabel

5GEOlabel19BrazilBluetoothlabel

6WWANlabelforT aiwan/Korea20BrazilWWANlabel

7MachinetypeandS/Nlabel21GenuineMicrosoftlabel

8FCClabel22Assettag

9Wirelesslabelforspecial-bidproduct23Indonesiaratinglabel

10Chinamodellabel24ChinaGEOlabel

11ChinaWWANlabel25ProductlabelforKorea

12Chinatelcomlabel26IMEIlabelforThinkPadL540

13Israellabel27Chinamodellabel

14KoreaWWANlabel28IMEIlabelforThinkPadL440

2010LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

Chapter9.RemovingorreplacingaFRU117

RemovalstepsoftheLCDunit

ForThinkPadL440

1

1

1

1

StepScrew(quantity)ColorT orque

1M2.5×5mm,flat-head,nylon-coated(4)Black0.392Nm

(4.00kgf-cm)

3

2

4

StepScrew(quantity)ColorT orque

2M2.5×5mm,flat-head,nylon-coated(1)Black0.392Nm

(4.00kgf-cm)

Wheninstalling:Ensurethatyouattachtheconnectorfirmly.

118HardwareMaintenanceManual

5

5

5

555

Wheninstalling:Ensurethatyouroutethecablesfirmlyinthecorrectposition.

Attention:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.Tensioncouldcause

thecablestobedamagedbythecableguides,orawiretobebroken.

6

6

Chapter9.RemovingorreplacingaFRU119

ForThinkPadL540

1

1

1

1

StepScrew(quantity)ColorT orque

1M2.5×5mm,flat-head,nylon-coated(4)Black0.392Nm

(4.00kgf-cm)

3

2

2

4

StepScrew(quantity)ColorT orque

2M2.5×5mm,flat-head,nylon-coated(2)Black0.392Nm

(4.00kgf-cm)

Wheninstalling:Ensurethatyouattachtheconnectorfirmly.

120HardwareMaintenanceManual

5555

5

5

5

5

Wheninstalling:Ensurethatyouroutethecablesfirmlyinthecorrectposition.

Attention:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.Tensioncouldcause

thecablestobedamagedbythecableguides,orawiretobebroken.

6

6

2020LCDfrontbezel

Foraccess,removethisFRU:

•“1010Batterypack”onpage68

Chapter9.RemovingorreplacingaFRU121

RemovalstepsofLCDfrontbezel

1

1

StepScrewcapScrew(quantity)ColorT orque

1M2.5×5mm,flat-head,nylon-coated(2)Black0.392Nm

(4.00kgf-cm)

2

2

2

2

2

2

2

2

2

2

Wheninstalling:Ensurethatallthelatchesareattachedfirmly.Thensecurethebezelwiththescrews.

2030Camera/microphonecombocard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“2020LCDfrontbezel”onpage121

122HardwareMaintenanceManual

Removalstepsofthecamera/microphonecombocard

2

1

Wheninstalling:Ensurethattheconnectorisattachedfirmly.

2040Hinges,LCDpanel,andLCDcable

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“2010LCDunit”onpage117

•“2020LCDfrontbezel”onpage121

Chapter9.RemovingorreplacingaFRU123

Removalstepsofthehinges,LCDpanel,andLCDcable

FormodelswithwedgeLCD

11

1

1

1

1

2

2

2

2

2

2

StepScrew(quantity)ColorT orque

2M2.5×4mm,flat-head,nylon-coated(6)Black0.392Nm

(4.0kgf-cm)

124HardwareMaintenanceManual

3

4

4

4

4

5

5

StepScrew(quantity)ColorT orque

4M2×3.5mm,flat-head,nylon-coated(4)Black0.181Nm

(1.85kgf-cm)

6

7

Wheninstalling:EnsurethattheLCDconnectorisattachedfirmly.

Chapter9.RemovingorreplacingaFRU125

FormodelswithslimLCD

11

1

1

1

1

2

2

3

3

3

3

StepScrew(quantity)ColorT orque

2M2×3.5mm,flat-head,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

3ForThinkPadL540:M2.5×4mm,flat-head,nylon-coated(4)

ForThinkPadL440:M2.5×3.5mm,flat-head,nylon-coated(4)

Black0.392Nm

(4.0kgf-cm)

126HardwareMaintenanceManual

4

4

5

5

5

5

6

StepScrew(quantity)ColorT orque

5M2×3.5mm,flat-head,nylon-coated(4)Black0.181Nm

(1.85kgf-cm)

7

8

Chapter9.RemovingorreplacingaFRU127

Wheninstalling:EnsurethattheLCDconnectorisattachedfirmly.

2050LEDcardandcableassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

•“1030Opticaldrive”onpage70

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“2010LCDunit”onpage117

•“2020LCDfrontbezel”onpage121

•“2030Camera/microphonecombocard”onpage122

•“2040Hinges,LCDpanel,andLCDcable”onpage123

RemovalstepsoftheLEDcardandcableassembly

Note:Dependingonthemodel,theshapeandlocationoftheLEDcardandcableassemblymightbe

differentfromtheillustration.

1

2

2

2

2

2

2

2

2060AntennaassemblyandLCDrearcoverassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage68

•“1020Bottomdoor”onpage69

128HardwareMaintenanceManual

•“1030Opticaldrive”onpage70

•“1050Memorymodule”onpage73

•“1060WWANcardorM.2solid-statedrive”onpage74

•“1070WLANcard”onpage76

•“1100Keyboard”onpage82

•“1110Keyboardbezelassembly,fingerprintreader,andpowerbuttoncard”onpage92

•“2010LCDunit”onpage117

•“2020LCDfrontbezel”onpage121

•“2030Camera/microphonecombocard”onpage122

•“2040Hinges,LCDpanel,andLCDcable”onpage123

•“2050LEDcardandcableassembly”onpage128

RemovalstepsoftheantennaassemblyandtheLCDrearcoverassembly

1

1

1

1

2

2

Attention:Wheninstalling:Whenyouroutethecables,ensurethattheyarenotsubjecttoanytension.

Tensioncouldcausethecablestobedamagedbythecableguides,orawiretobebroken.

Chapter9.RemovingorreplacingaFRU129

Antennalocations

abcd

aWLANantenna(main,gray)

bWWANantenna(main,red)

cWWANantenna(auxiliary,blue)

dWLANantenna(auxiliary,black)

130HardwareMaintenanceManual

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser’s

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specificenvironment.

©CopyrightLenovo2013,2017131

Electronicemissionsnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothecorrespondinginformationin

theUserGuide.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountriesorboth:

ActiveProtectionSystem

Lenovo

ThinkPad

TrackPoint

UltraNav

MiniDisplayPort(mDP)isaTrademarkoftheVideoElectronicsStandardsAssociation.

Microsoft,Windows,WindowsServerandCortanaaretrademarksoftheMicrosoftgroupofcompanies.

IntelisatrademarkofIntelCorporationintheU.S.and/orothercountries.

Othercompany,product,orservicenamesmaybethetrademarksorservicemarksofothers.

132HardwareMaintenanceManual

AppendixB.Abbreviationtable

Thefollowingtablelistsallabbreviationsusedinthismanual.

AbbreviationTerm

BGABallGridArray

CMOSComplementaryMetalOxideSemiconductor

CMVCustomModelVariant

CRCCyclicredundancycheck

CRTCathoderaytube

CRUCustomerReplaceableUnit

CTOConfigureToOrder

EAIAEnhancedAssetInformationArea

EEPROMElectricallyErasableProgrammableRead-OnlyMemory

EFIExtensibleFirmwareInterface

ESDElectrostaticdischarge

FRUFieldReplaceableUnit

GAVGeneralAnnounceVariant

ICIntegratedcircuits

LCDLiquidCrystalDisplay

MTMMachinetypeandmodel

POSTPower-onself-test

RFIDRadio-frequencyidentification

SVPSupervisorpassword

UUIDUniversallyuniqueidentifier

©CopyrightLenovo2013,2017133

134HardwareMaintenanceManual

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