Lenovo Thinkpad Tablet X200 Hardware Maintenance Manual

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HardwareMaintenanceManual
ThinkPadX200TabletandX201Tablet
Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder
“Notices”onpage188.
FifthEdition(August2011)
©CopyrightLenovo2008,2011.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServices
Administration“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContract
No.GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Chapter2.Importantservice
information..............19
StrategyforreplacingFRUs.........19
Strategyforreplacingaharddiskdrive...20
Importantnoticeforreplacingasystem
board................20
Howtouseerrormessage........20
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................20
Productdenition............20
FRUidenticationforCTO,CMV,andGAV
products...............21
Chapter3.Generalcheckout.....23
Whattodorst..............23
Checkoutguide..............24
DiagnosticsusingPC-DoctorforDOS....24
LenovoThinkVantageToolbox(LenovoSystem
Toolbox)...............27
PC-DoctorforWindows.........27
PC-DoctorforRescueandRecovery....27
FRUtests...............27
Powersystemcheckout...........29
Checkingtheacadapter.........29
Checkingoperationalcharging......29
Checkingthebatterypack........30
Checkingthebackupbattery.......30
Chapter4.Relatedservice
information..............33
RestoringthefactorycontentsbyusingProduct
Recoverydiscs..............33
RestoringthefactorycontentsbyusingRecovery
DiscSet.................34
Passwords................35
Power-onpassword...........35
Hard-diskpassword...........35
Supervisorpassword..........35
Howtoremovethepower-onpassword...36
Howtoremovethehard-diskpassword...36
Powermanagement............37
Screenblankmode...........37
Sleep(Standby)mode..........37
Hibernationmode...........38
Symptom-to-FRUindex...........38
Numericerrorcodes..........39
Errormessages............43
Beepsymptoms............44
No-beepsymptoms...........45
LCD-relatedsymptoms.........45
Intermittentproblems..........46
Undeterminedproblems.........46
Chapter5.Statusindicators.....49
Chapter6.Fnkeycombinations...53
Chapter7.FRUreplacement
notices................55
Screwnotices...............55
Retainingserialnumbers...........56
Restoringtheserialnumberofthesystem
unit.................56
RetainingtheUUID...........57
ReadingorwritingtheECAinformation...57
Chapter8.Removingandreplacinga
FRU..................59
BeforeservicingThinkPadX200T abletandX201
Tablet..................60
1010Digitizerpen.............61
1020Batterypack.............61
1030Harddiskdrive(HDD)cover,HDD,andHDD
rubberrailsorsolidstatedrive(SSD)andstorage
converter.................62
1040DIMM................65
1050Hingecaps..............67
1060Keyboard..............68
1070Extensioncablecard..........71
1080Palmrest..............72
1090Backupbattery............75
1100PCIExpressMiniCardforwireless
LAN/WiMAX................76
1110PCIExpressMiniCardforwirelessWAN..78
1120IntelT urboMemoryMinicardorWirelessUSB
PCIExpressHalf-MiniCard.........80
©CopyrightLenovo2008,2011i
1130Bluetoothdaughtercard(BDC-2.1)....82
1140Keyboardbezel............83
1150I/Ocardassembly...........85
1160USBsubcard.............87
1170LCDassembly............89
1180DC-inconnector,fan,digitizerpencase,and
penswitchassembly............92
1190SystemboardandExpressCardslot
assemblys................97
1200Basecoverandspeakerassembly....101
2010LCDfrontbezel............103
2020Micro-Processorcard..........106
2030Invertercard.............108
2040Hinges...............109
2050LCDpanel,LCDbracketLandR,andLCD
cable..................110
2060Integratedcamera...........116
2070LCDrearcoverandwirelessantenna
cables..................117
Chapter9.Locations........123
Frontview................123
Rearview.................124
Rearview(tabletmode)...........125
Bottomview...............126
Rearview(ThinkPadX200UltraBase)......126
Bottomview(ThinkPadX200UltraBase).....127
Chapter10.Partslist........129
Overall..................130
LCDFRUsfortouchpanelLCDordirect-bonding
glassLCD................155
LCDFRUsforprotectionplateLCD......164
Keyboard.................172
Miscellaneousparts............173
ACadapters...............175
Powercords...............175
Recoverydiscs..............176
WindowsXPTabletDVDs(32bit).....176
WindowsVistaHomePremium(32bit)
DVDs................177
WindowsVistaBusiness(32bit)DVDs...178
WindowsVistaBusiness(64bit)DVDs...180
WindowsVistaUltimate(32bit)DVDs....180
WindowsVistaUltimate(64bit)DVDs....181
Windows7HomeBasic(32bit)DVDs...182
Windows7HomePremium(32bit)DVDs..182
Windows7HomePremium(64bit)DVDs..183
Windows7Professional(32bit)DVDs....185
Windows7Professional(64bit)DVDs...187
Commonservicetools...........188
Notices.................188
Trademarks................189
iiHardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.
ThinkPadX200TabletMT4184,7448,7449,7450,7453,2263,and2266
ThinkPadX201TabletMT0053,0831,2985,3093,3113,3144,and3239
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1andChapter2“Importantserviceinformation”onpage19.
©CopyrightLenovo2008,2011iii
ivHardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.
“Generalsafety”onpage1
“Electricalsafety”onpage2
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
©CopyrightLenovo2008,20111
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Blowersandfans
Motorgenerators
Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
Ifanelectricalaccidentoccurs:
2HardwareMaintenanceManual
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Chapter1.Safetyinformation3
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:
TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
T raditionalChinese
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18HardwareMaintenanceManual
Chapter2.Importantserviceinformation
Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:
“StrategyforreplacingFRUs”onpage19
“Strategyforreplacingaharddiskdrive”onpage20
“Importantnoticeforreplacingasystemboard”onpage20
“Howtouseerrormessage”onpage20
“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage20
“Productdenition”onpage20
“FRUidenticationforCTO,CMV,andGAVproducts”onpage21
Important:
BIOSanddevicedriverxesarecustomer-installable.TheBIOSanddevicedriversarepostedonthe
customersupportsitehttp://www.lenovo.com/support.
SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacements
fortheLenovo®authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com.
AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein
obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.
CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceordownload
information.
StrategyforreplacingFRUs
Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs
listedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore
completingtheserviceaction.
Todownloadsoftwarexes,drivers,andBIOS,doasfollows:
1.Gotohttp://www.lenovo.com/support.
2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.
3.SelectDownloadsanddrivers.
4.Followthedirectionsonthescreenandinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue.
©CopyrightLenovo2008,201119
Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.
IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running
AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.
Strategyforreplacingaharddiskdrive
Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.
Importantnoticeforreplacingasystemboard
Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
Donotdropasystemboardorapplyanyexcessiveforcetoit.
Avoidroughhandlingofanykind.
AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.
Howtouseerrormessage
Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.
StrategyforreplacingFRUsforCTO,CMV,andGAV
Productdenition
DynamicCongureT oOrder(CTO)
ThisprovidestheabilityforacustomertocongureanIBM®oraLenovosolutionfromaneSite,andhave
thiscongurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachine
label,ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digit
MTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenIBMorLenovoandthecustomer.Aunique
4-digitMTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMV
isaspecialbidoffering.Therefore,itisNOTgenerallyannounced.
20HardwareMaintenanceManual
TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:
1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMVmodel
(Example:1829-W15).
ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)
TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame
xedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHMM.
UsingPEW
PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.
Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).
PEWcanbeaccessedat
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY.SelectWarranty
lookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbereturnedin
thePEWrecordunderCOMPONENTINFORMATION.
BusinessPartnersusingEclaimwillaccessPEWwhenperformingEntitlementLookup.Business
PartnerswillenterLocID,MTandSerial,andthekeycommoditieswillbereturnedintheEclaimrecord
underSYSTEMDETAILS.
AuthorizedIBMBusinessPartnerscanaccessEclaimatthefollowingWebsite:https://wca.eclaim.com.
UsingeSupport
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).
eSupportcanbeaccessedatthefollowingWebsite:http://www.lenovo.com/support.
T oviewthekeycommodities,clickonPARTSINFORMATION,thenP ARTSLOOKUP .T ypeinthemodel
typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS
SHIPPEDWITHYOURSYSTEM.
FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)
eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
T oviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under
QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMATION.Under“FilterbyCategory”
Chapter2.Importantserviceinformation21
selectSERVICEPARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof
servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.
UsingtheHMM
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.
22HardwareMaintenanceManual
Chapter3.Generalcheckout
Thischapterpresentsfollowinginformation:
“Whattodorst”onpage23
“Checkoutguide”onpage24
“DiagnosticsusingPC-DoctorforDOS”onpage24
“LenovoThinkVantageToolbox(LenovoSystemToolbox)”onpage27
“PC-DoctorforWindows”onpage27
“PC-DoctorforRescueandRecovery”onpage27
“FRUtests”onpage27
“Powersystemcheckout”onpage29
ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor®forDOS
diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
Onlycertiedtrainedpersonnelshouldservicethecomputer.
BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
WhenyoureplaceFRUs,usenewnylon-coatedscrews.
Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe
computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,
dataorprogramsmightbeoverwritten.
ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat
themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.
AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur
foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,
electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou
suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do
notreplacetheFRU.
BecarefulnottoreplaceanondefectiveFRU.
Whattodorst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
7.FailingFRUnameandpartnumber
8.Machinetype,modelnumber,andserialnumber
9.Customer'snameandaddress
Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe
computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating
environment,orimpropermaintenancebythecustomer.
©CopyrightLenovo2008,201123
Followingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptomsthat
mightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
Scratched(cosmetic)parts
Distortion,deformation,ordiscolorationofthecosmeticparts
Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
Damagecausedbyliquidspilledintothesystem
DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
Improperdiscinsertionoruseofanopticaldrive
Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels
Damagedorbentdisketteejectbutton
Fusesblownbyattachmentofanonsupporteddevice
Forgottencomputerpassword(makingthecomputerunusable)
Stickykeyscausedbyspillingaliquidontothekeyboard
Useofanincorrectacadapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
Missingpartsmightbeasymptomofunauthorizedserviceormodication.
Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.
DiagnosticsusingPC-DoctorforDOS
TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.
Note:
PC-DoctorforDOSisavailableatthefollowingWebsite:
http://www.lenovo.com/support
TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.
Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem,
youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.
ToenterBIOSSetupUtility,doasfollows:
1.Turnonthecomputer.
24HardwareMaintenanceManual
2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.
Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe
passwordisentered.YoucanstarttheutilitybypressingEnterinsteadofenteringthesupervisorpassword;
however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.
OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.
Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If
youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis
availableonthefollowingWebsite:
http://www.lenovo.com/support
PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe
dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.
Testingthecomputer
Note:ThePC-DoctordiagnosticCDdoesnotsupportanyopticaldrivesconnectedthroughUSBdevicesor
anyothers.ItsupportsonlytheinternalopticaldriveoftheThinkPadNotebook.
Torunthetest,doasfollows:
1.Turnoffthecomputer.
2.Makesurethattheinternalopticaldrivethatissupportedasastartupdeviceisattachedtothecomputer.
3.Turnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on
page29,andcheckthepowersources.
Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage38.
4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.
5.InsertthePC-DoctorCDintotheinternalopticaldrive.
6.PresscursorkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.
7.Followtheinstructionsonthescreen.
8.ThemainpanelofPC-Doctorappears.
9.SelectDiagnosticswiththearrowkeys,andpressEnter.
Note:Y oucanselectanitemnotonlywiththearrowkeys,butalsowiththeTrackPoint®pointer.
InsteadofpressingEnter,clicktheleftbutton.
Apull-downmenuappears.(Itsexactformdependsonthemodel.)
Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames
mayappearinthePC-Doctormenu.
Theoptionsonthetestmenuareasfollows:
Chapter3.Generalcheckout25
DiagnosticsInteractiveTests
RunNormalTest
RunQuickTest
CPU/Coprocessor
Systemboard
VideoAdapter
FixedDisks
DisketteDrives
OtherDevices
ThinkPadDevices
Communication
WirelessLAN
AdvancedMemoryTests
Keyboard
Video
InternalSpeaker
Mouse
Diskette
SystemLoad
OpticalDriveTest
IntelWLANRadioT est
Notes:
IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it
cannotbesensed.
VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor
attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.
TotestDigitalSignatureChip,thesecuritychipmustbesettoActive.
TotestSerialPortsorParallelPorts,theThinkPadNotebookmustbeattachedtothedockingstation.
10.Runtheapplicablefunctiontest.
11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.
12.Toexitthetest,selectQuitExitDiag.Tocancelthetest,pressEsc.
Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.
DetectingsysteminformationwithPC-Doctor
PC-Doctorcandetectthefollowingsysteminformation:
HardwareInfoSystemConguration
MemoryContents
PhysicalDiskDrives
LogicalDiskDrives
VGAInformation
IDEDriveInfo
PCIInformation
PNPISAInfo
SMBIOSInfo
VESALCDInfo
HardwareEventsLog
UtilityRunExternalTests
SurfaceScanHardDisk
BenchmarkSystem
DOSShell
TechSupportForm
BatteryRundown
ViewTestLog
PrintLog
SaveLog
FullEraseHardDrive
QuickEraseHardDrive
26HardwareMaintenanceManual
LenovoThinkVantageToolbox(LenovoSystemToolbox)
LenovoThinkVantage®Toolbox(LenovoSystemToolboxinWindowsVista®andWindows®XP)isa
diagnosticprogramthatworksthroughtheWindowsoperatingsystem.Itenablesyoutoviewsymptomsof
computerproblemsandsolutionsforthem,andincludesautomaticnoticationwhenactionisrequired,
computingassistance,advanceddiagnostics,anddiagnostichistory.
Note:
ThelatestLenovoThinkVantageToolbox(LenovoSystemToolbox)isavailableatthefollowingWebsite:
http://www.lenovo.com/support.
ToinstallthelatestLenovoThinkVantageT oolbox(LenovoSystemToolbox)onthecomputer,followthe
instructionsontheWebsite.
Torunthisprogram,doasfollows:
Windows7:
WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.
Youcanalsorunthisprogramaseitherofthefollowing:
ClickStartAllProgramsLenovoThinkVantageToolsSystemHealthandDiagnostics.
ClickStartControlPanelSystemandSecurityLenovo'sSystemHealthandDiagnostics.
WindowsVistaandWindowsXP:
ClickStartAllProgramsLenovoServicesLenovoSystemToolbox.
Followtheinstructionsonthescreen.LenovoThinkVantageToolbox(LenovoSystemToolbox)alsohas
problemdeterminationaidsthatdeterminesoftwareandusageproblems.
Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.
PC-DoctorforWindows
InsomemodelsofThinkPadNotebook,PC-DoctorforWindowsenablesyoutotroubleshootandresolve
problemsrelatedtothecomputer.
Selectoneofthecategorieslistedbelowtodisplaysymptomsandsolutions:
CheckSystemHealth
SystemandDeviceTests
LenovoTroubleshootingCenter
SystemReports
UpdatesandSupport
PC-DoctorforRescueandRecovery
InsomemodelsofThinkPadNotebook,theRescueandRecovery®workspaceenablesyoutorunthe
PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.
Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.
FRUtests
ThefollowingtableshowsthetestforeachFRU.
Chapter3.Generalcheckout27
Table1.FRUtests
FRUApplicabletest
Systemboard1.DiagnosticsCPU/Coprocessor
2.DiagnosticsSystemboard
3.IftheThinkPadX200UltraBaseisattachedtotheThinkPadcomputer,detachit.
Placethecomputeronahorizontalsurface,andrunDiagnosticsThinkPad
DevicesHDDActiveProtectionT est.
Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.
PowerDiagnosticsThinkPadDevicesACAdapterBattery1(Battery2)
LCDunit1.DiagnosticsVideoAdapter
2.InteractiveT estsVideo
AudioEntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility,
andrunDiagnosticsOtherDeviceConexantAudio
SpeakerInteractiveT estsInternalSpeaker
Note:OnceModem/Audiotestisdone,thenosoundisheardthistest.Inthiscase,
turnoffandturnonthecomputer.Then,runthistestagain.
PCCardslotDiagnosticsSystemboardPCMCIA
ExpressCardslot1.InsertaPCI-Express/USBWrapcardintotheExpressCardslot.
2.Turnonthecomputer.
3.RunDiagnosticsThinkPadDevicesExpressCardslot.
Keyboard1.DiagnosticsSystemboardKeyboard
2.InteractiveT estsKeyboard
EntertheBIOSSetupUtilityandchangeSerialATA(SATA)settingtoCompatibility,
andrunDiagnosticsFixedDisks.
Harddiskdrive
Youcanalsodiagnosetheharddiskdrivewithoutstartinguptheoperatingsystem.T o
diagnosetheharddiskdrivefromtheBIOSSetupUtility,doasfollows:
1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.
2.Turnonthecomputer.
3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate
button,isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS
SetupUtility.
4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.
5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.
6.PressEntertostartthediagnosticprogram.
Diskettedrive1.DiagnosticsDisketteDrives
2.InteractiveT estsDiskette
Opticaldrive1.DiagnosticsOtherDevicesOpticalDrive
2.InteractiveTestsOpticalDriveTest
Memory1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnosticsPM
Memory.
2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,
andrunthetestagain.
TrackPointorpointing
device
IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility.IftheTrackPointisdisabled,selectAutomatictoenableit.
AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.
IfenablingtheTrackPointdoesnotcorrecttheproblem,runInteractiveT estsMouse
28HardwareMaintenanceManual
Powersystemcheckout
Toverifyasymptom,dothefollowing:
1.Turnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacadapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.Turnoffthecomputer.
6.Disconnecttheacadapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
“Checkingtheacadapteronpage29
“Checkingoperationalcharging”onpage29
“Checkingthebatterypack”onpage30
“Checkingthebackupbattery”onpage30
Checkingtheacadapter
Youareherebecausethecomputerfailsonlywhentheacadapterisused.
IfthepowerproblemoccursonlywhentheThinkPadX200UltraBaseisused,replacetheUltraBase.
Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacadapterforcorrectcontinuity
andinstallation.
Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage29.
Tochecktheacadapter,dothefollowing:
1.Unplugtheacadaptercablefromthecomputer.
2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowinggure:
PinVoltage(Vdc)
1+20
20
3Ground
Note:Outputvoltageofpinno.2oftheacadaptermaydifferentfromtheoneyouareservicing.
3.Ifthevoltageisnotcorrect,replacetheacadapter.
4.Ifthevoltageisacceptable,dothefollowing:
Replacethesystemboard.
Iftheproblempersists,goto“FRUtests”onpage27.
Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.
Checkingoperationalcharging
Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery
packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.
Chapter3.Generalcheckout29
Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery
packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes
notturnon,replacethebatterypack.
Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis
stillnotcharged,gotothenextsection.
Checkingthebatterypack
BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe
totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects
thebatterypackfrombeingoverchargedorfromhavingashortenedlife.
Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe
Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining
isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery
Gaugeicon.
Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave
itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.
Tocheckthebatterypack,dothefollowing:
1.Poweroffthecomputer.
2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe
followinggure:
TerminalVoltage(Vdc)
1+0to+12.6
7Ground(-)
3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.
Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.
Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.
4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.
Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe
resistanceiscorrect,replacethesystemboard.
Checkingthebackupbattery
Dothefollowing:
1.Poweroffthecomputer,andunplugtheacadapterfromit.
2.Turnthecomputerupsidedown.
3.Removethebatterypack(see“1020Batterypack”onpage61).
4.Removethebackupbattery(see“1090Backupbattery”onpage75).
5.Measurethevoltageofthebackupbattery.Seethefollowinggure.
30HardwareMaintenanceManual
WireVoltage(Vdc)
Red+2.5to+3.2
BlackGround
Ifthevoltageiscorrect,replacethesystemboard.
Ifthevoltageisnotcorrect,replacethebackupbattery.
Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.
Chapter3.Generalcheckout31
32HardwareMaintenanceManual
Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
“RestoringthefactorycontentsbyusingProductRecoverydiscs”onpage33
“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage34
“Passwords”onpage35
“Powermanagement”onpage37
“Symptom-to-FRUindex”onpage38
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,theywill
bepostedonhttp://www.lenovo.com/spm.
RestoringthefactorycontentsbyusingProductRecoverydiscs
Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noProduct
Recoveryprogramisonthenewdrive.Inthiscase,youmustusetherecoverydiscsforthecomputer.Order
therecoverydiscsandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage176.
ToinstallthefactorycontentsbyusingProductRecoverydiscs,dothefollowing:
Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.
1.InsertthebootableStartRecoveryDiscintotheDVDdrive.
2.SelectyourlanguageandclickNext.
3.Readthelicense.Ifyouagreewiththeterms,selectIacceptthesetermsandconditionsandthen
clickNext.
4.InserttheOperatingSystemRecoveryDiscwhenpromptedandclickYestobegintheoperating
systemrecoveryprocess.
5.InserttheProductRecoveryDiscwhenpromptedandclickOK.
6.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonot
haveaSupplementalRecoveryDisc,clickNo.
Note:NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.
7.Whenallofthedatahasbeencopiedfromthelastdiscintheset,amessageisdisplayedprompting
youtorestartthecomputer.RemovethediscandthenclickYes.
Note:Theremainderoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheWindowsdesktopseveraltimesandyoumightexperienceperiodswhen
noactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
8.Whentherecoveryprocessiscomplete,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow
theinstructionsonthescreentocompletetheWindowssetup.
©CopyrightLenovo2008,201133
RestoringthefactorycontentsbyusingRecoveryDiscSet
Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage176.
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.
OperatingSystemRecoveryDisc(onedisc)ThisdiscrestorestheMicrosoft®Windowsoperatingsystem.Usethis
disctostarttherecoveryprocess.
ApplicationsandDriversRecoveryDisc
(oneormorediscs)
Thisdiscrestoresthepreinstalledapplicationsanddriversonthe
computer.
SupplementalRecoveryDiscThisdisccontainsadditionalcontent,suchasupdatestothesoftware
thatwaspreinstalledonthecomputer.Notallrecoverydiscsetscome
withaSupplementalRecoveryDisc.
Notes:
Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.
Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.
b.UsethearrowkeystoselectStartupBoot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento
begintherecoveryprocess.
4.SelectyourlanguageandclickNext.
5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.
6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.
7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.
8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.
9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.
34HardwareMaintenanceManual
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.
11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand
exittheSetupUtility.
Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.
Passwords
AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).
Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.
Exception:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystem
isbooted.
Power-onpassword
Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage36.
Hard-diskpassword
Therearetwohard-diskpasswords(HDPs):
UserHDP—fortheuser
MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP
Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.
Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe
usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage36.
Supervisorpassword
Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust
entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.
Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.
Chapter4.Relatedserviceinformation35
Howtoremovethepower-onpassword
ToremoveaPOPthatyouhaveforgotten,dothefollowing:
(A)IfnoSVPhasbeenset:
1.Turnoffthecomputer.
2.Removethebatterypack.Forhowtoremovethebatterypack,see“1020Batterypack”onpage61.
3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1090Backupbattery”on
page75.
4.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.ThePOPhasbeenremoved.
5.Reinstallthebackupbatteryandthebatterypack.
(B)IfanSVPhasbeensetandisknownbytheservicetechnician:
1.Turnonthecomputer.
2.WhentheThinkpadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter
thePOP .Fortheothermodels,enterthePOP .
Note:TocheckwhethertheThinkPadThinkPadNotebookyouareservicingsupportsthePassphrase
function,entertheBIOSSetupUtilityandgotoSecurityPassword.IftheUsingPassphraseitemis
displayedinthemenu,thisfunctionisavailableontheThinkPadNotebook.
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectPower-OnPassword.
6.TypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld
blank,andpressEntertwice.
7.IntheChangeshavebeensavedwindow,pressEnter.
8.PressF10;then,intheSetupconrmationwindow,selectYes.
Howtoremovethehard-diskpassword
Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade
availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.
ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:
1.Turnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.
FormodelssupportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;
thenenterthemasterHDP .Fortheothermodels,enterthemasterHDP .
Note:TocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,
entertheBIOSSetupUtilityandgotoSecurityPassword.IfUsingPassphraseitemisdisplayed
inthemenu,thisfunctionisavailableontheThinkPadNotebook.
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP.
36HardwareMaintenanceManual
7.TypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.
8.PressF10.
9.SelectYesintheSetupCongurationwindow.
BothuserHDPandmasterHDPwillhavebeenremoved.
Powermanagement
Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.
Screenblankmode
Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.
Toputthecomputerintoscreenblankmode,doasfollows:
1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.
2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).
Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage
ProductivityCenter.
Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.
Toendscreenblankmodeandresumenormaloperation,pressanykey.
Sleep(Standby)mode
Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:
TheLCDispoweredoff.
Theharddiskdriveorthesolidstatedriveispoweredoff.
TheCPUstops.
Toentersleep(standby)mode,pressFn+F4.
Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.
Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:
Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.
Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.
Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.
Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:
PresstheFnkey.
OpentheLCDcover.
T urnonthepowerswitch.
Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand
resumesoperation:
Chapter4.Relatedserviceinformation37
Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.(doesnotsupportthering
indicator(RI)resumebyPCCarddevice.)
Thetimesetontheresumetimerelapses.
Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita
fewsecondsbeforetakinganyactiontoreenteroperationmode.
Hibernationmode
Inhibernationmode,thefollowingoccurs:
Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.
Thesystemispoweredoff.
Tocausethecomputertoenterhibernationmode,doanyofthefollowing:
PresstheFn+F12keys.
Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.
Closingthelid.
Pressingthepowerbutton.
PressingFn+F4keys.
Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:
Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe
keyboard,theTrackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.
Ifthetimerconditionsaresatisedinsuspendmode.
Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe
harddiskdrive.
Symptom-to-FRUindex
Thissectioncontainsfollowinginformation:
“Numericerrorcodes”onpage39
“Errormessages”onpage43
“Beepsymptoms”onpage44
“No-beepsymptoms”onpage45
“LCD-relatedsymptoms”onpage45
“Intermittentproblems”onpage46
“Undeterminedproblems”onpage46
Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.
Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.
Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.
38HardwareMaintenanceManual
AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.
Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage46.
Note:
ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualforthatdevice.
Numericerrorcodes
Table2.Numericerrorcodes
SymptomorerrorFRUoraction,insequence
0175
BadCRC1,stopPOSTtask—TheEEPROMchecksumis
notcorrect.
Systemboard.
0176
SystemSecurity—Thesystemhasbeentamperedwith.
1.RunBIOSSetupUtility,andsavethecurrent
settingbypressingF10.
2.Systemboard.
0177
BadSVPdata,stopPOSTtask—Thechecksumofthe
supervisorpasswordintheEEPROMisnotcorrect.
Systemboard.
0182
BadCRC2.EnterBIOSSetupandloadSetup
defaults.—ThechecksumoftheCRS2settinginthe
EEPROMisnotcorrect.
1.RunBIOSSetupUtility.PressF9,andEnterto
loadthedefaultsetting.Thensavethecurrent
settingbypressingF10.
2.Systemboard.
0185
Badstartupsequencesettings.EnterBIOSSetupand
loadSetupdefaults.
1.RunBIOSSetupUtility.PressF9,andEnterto
loadthedefaultsetting.Thensavethecurrent
settingbypressingF10.
0187
EAIAdataaccesserror—TheaccesstoEEPROMisfailed.
Systemboard.
0188
InvalidRFIDSerializationInformationArea.
Systemboard.
0189
InvalidRFIDcongurationinformationarea—The
EEPROMchecksumisnotcorrect.
Systemboard.
0190
Criticallow-batteryerror
1.Chargethebatterypack.
2.Batterypack.
0191
SystemSecurity—InvalidRemoteChangerequested.
1.RunBIOSSetupUtility,andthensavecurrent
settingbypressingF10.
2.Systemboard.
0192
SystemSecurity—EmbeddedSecurityhardwaretamper
detected.
Systemboard.
Chapter4.Relatedserviceinformation39
Table2.Numericerrorcodes(continued)
SymptomorerrorFRUoraction,insequence
0193
RFantennahasbeenremoved
Enterthesupervisorpassword.
0194
Thecomputerhasbeencarriedthroughasecuritygate
Enterthesupervisorpassword.
0195
Securityhardwaretamperdetected
1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselectPasswordSecurityChip
ClearSecurityChiptoclearthiserror.
2.Securitychip.
3.Systemboard.
0196
Securityhardwareremoved
1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselectPasswordSecurityChip
ClearSecurityChiptoclearthiserror.
2.Securitychip.
3.Systemboard.
0197
Invalidremotechangerequested.
Theremotecongurationforthesecuritychiphas
failed.Conrmtheoperationandtryagain.
0199
SystemSecurity—Securitypasswordretrycount
exceeded.
1.RunBIOSSetupUtility,andthensavethecurrent
settingbypressingF10.
2.Systemboard.
01C8
Twoormoremodemdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.
1.RemoveeitheraMini-PCICardoramodem
daughtercard.Otherwise,pressEsctoignore
thewarningmessage.
2.Systemboard.
01C9
TwoormoreEthernetdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.
1.RemoveeitheraMiniPCIEthernetcardoran
Ethernetdaughtercard.Otherwise,pressEscto
ignorethewarningmessage.
2.Systemboard.
01C9
MorethanoneEthernetdevicesarefound.Removeone
ofthem.Press<Esc>tocontinue.
1.RemovetheEthernetdevicethatyouinstalled;or
pressEsctoignorethewarningmessage.
2.Systemboard.
01CA
MorethanoneWirelessLANdevicesarefound.Remove
oneofthem.
1.RemovethewirelessLANdevicethatyou
installed.
2.Systemboard.
0200
Harddiskerror—Theharddiskisnotworking.
1.Reseattheharddiskdrive.
2.LoadSetupDefaultsinBIOSSetupUtility.
3.Harddiskdrive.
4.Systemboard.
021x
Keyboarderror.
Runinteractivetestsofthekeyboardandtheauxiliary
inputdevice.
40HardwareMaintenanceManual
Table2.Numericerrorcodes(continued)
SymptomorerrorFRUoraction,insequence
0220
Monitortypeerror—Monitortypedoesnotmatchtheone
speciedinCMOS.
LoadSetupDefaultsinBIOSSetupUtility.
0230
ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.
Systemboard.
0231
SystemRAMerror—SystemRAMfailsatoffsetnnnn.
1.DIMM.
2.Systemboard.
0232
ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.
1.DIMM.
2.Systemboard.
0250
Systembatteryerror—Systembatteryisdead.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup
Utilitytoresetthetimeanddate.
0251
SystemCMOSchecksumbad—Defaultconguration
used.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup
Utilitytoresetthetimeanddate.
0252
Passwordchecksumbad—Thepasswordiscleared.
ResetthepasswordbyrunningBIOSSetupUtility.
0260
Systemtimererror.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup
Utilitytoresetthetimeanddate.
3.Systemboard.
0270
Real-timeclockerror.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup
Utilitytoresetthetimeanddate.
3.Systemboard.
0271
Dateandtimeerror—Neitherthedatenorthetimeisset
inthecomputer.
RunBIOSSetupUtilitytoresetthetimeanddate.
0280
Previousbootincomplete—Defaultcongurationused.
1.Load“SetupDefault”inBIOSSetupUtility.
2.DIMM.
3.Systemboard.
02B2
IncorrectdriveAtype.
1.Diskettedrive.
2.ExternalFDDcable.
3.I/Ocard.
02D0
Systemcacheerror.
02F0
CPUID:xxFailed.
1.CPU.
2.Systemboard.
02F4
EISACMOSnotwritable.
1.LoadSetupDefaultsinBIOSSetupUtility.
2.Replacethebackupbattery.
3.Systemboard.
02F5
DMAtestfailed.
1.DIMM.
2.Systemboard.
02F6
SoftwareNMIfailed
1.DIMM.
2.Systemboard.
Chapter4.Relatedserviceinformation41
Table2.Numericerrorcodes(continued)
SymptomorerrorFRUoraction,insequence
02F7
Fail-safetimerNMIfailed
1.DIMM.
2.Systemboard.
1801
Attacheddockingstationisnotsupported
Shutdownthecomputerandremoveitfromthe
dockingstation.
1802
Unauthorizednetworkcardispluggedin—Turnoffand
removetheminiPCInetworkcard.
1.RemoveMiniPCInetworkcard.
2.Systemboard.
1803
Unauthorizeddaughtercardispluggedin—Turnoffand
removethedaughtercard.
1.Removethedaughtercardthatyouinstalled.
2.Systemboard.
1804
UnauthorizedWANcardispluggedin—Poweroffand
removetheWANcard.
1.RemovetheWANcardthatyouinstalled.
2.Systemboard.
1805
UnauthorizedWirelessUSBcardispluggedin—Poweroff
andremovetheWirelessUSBcard.
1.RemovetheWirelessUSBcardthatyouinstalled.
2.Systemboard.
1810
Harddiskpartitionlayouterror.
1.IftheAccessPredesktopAreahasbeenpreviously
disabled,thengototheBIOSSetupUtilityby
pressingF1toopentheBIOSSetupUtility.Select
SecurityPredesktopAreaAccessPredesktop
Area.SetthisitemtoDisabled.Saveandexit.
2.IftheAccessPredesktopAreahasnotbeen
previouslydisabled,pressEntertoloadAccess
PredesktopArea.ThenrunRECOVERTOFACTORY
CONTENTSinAccessPredesktopArea.
3.Ifitem2failed,pressF3intheWelcomescreenin
RECOVERTOFACTORYCONTENTS.RunFDISK,
andthendeleteallpartitions.RunRECOVERTO
FACTORYCONTENTSinAccessPredesktopArea
again.
4.Ifitem3failed,selectCD-ROMbootinStartupin
AccessPredesktopArea.BootfromtheRecovery
CDandperformfullrecoveryfromit.
5.Ifitem4failed,replacetheharddiskdrive.
1820
Morethanoneexternalngerprintreaderisattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.
Removeallbutthereaderthatyousetupforthe
authentication.
42HardwareMaintenanceManual
Table2.Numericerrorcodes(continued)
SymptomorerrorFRUoraction,insequence
1830
Invalidmemoryconguration—Poweroffandinstalla
memorymoduletoSlot-0orthelowerslot.
InstallDIMMinSlot-0,butnotinSlot-1.
Note:FortheconstructionoftheDIMMslot,see“1040
DIMM”onpage65.
2000
HardDriveActiveProtectionsensordiagnostics
failed.Press<Esc>tocontinue.Press<F1>toenter
SETUP
1.Undockdockingstationorportreplicatorifitis
attachedtotheThinkPadNotebook.
2.PlacetheThinkPadNotebookonahorizontalsurface.
Donotapplyanyphysicalshocktothecomputer.
3.RunDiagnosticsThinkPadDevicesHDD
ActiveProtectionT est.
2010
Warning:Yourinternalharddiskdrive(HDD)maynot
functioncorrectlyonthissystem.EnsurethatyourHDD
issupportedonthissystemandthatthelatestHDD
rmwareisinstalled.
Informthefollowinginformationtothecustomer:If
intheprimarybaythecustomerisusinganon-IBM
ornon-Lenovoharddiskdrive(HDD),oranold
generationIBMHDDwhichisnotsupportedbythis
system,withtheriskinmind,thecustomercanstill
useitbypressingESC.Ifintheprimarydrivebaythe
customerisusingasupportedIBM/LenovoHDDwith
anoldrmware,thecustomerneedstoupdateits
rmwaretothelatest.Thelatestversionisavailableat
http://www.lenovo.com/support.
201x
Thesolidstatedriveyouhaveinstalledhasnotpassed
qualicationforuseinthiscomputer.Usingthisdrivemay
causecompatibilityissuesandpotentialissueswithdata
integrity,includingdataloss.Press<Esc>tocontinue.
Informthefollowinginformationtothecustomer:Ifthe
customerisusinganonqualiedSSDwhichisnot
supportedbythissystem,withtheriskinmind,the
customercanstilluseitbypressingESC.Locationofthe
SSDisdesignatedasbelow:
2010:HDD0(inHDDslot-0)
2011:HDD1(inHDDslot-1)
2012:UltrabaywithHDDadapter
2100
InitializationerroronHDD0(Mainharddiskdrive)
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
2102
InitializationerroronHDD1(Ultrabayharddiskdrive)
1.Reseattheharddiskdrive.
2.Ultrabay™harddiskdrive.
3.Systemboard.
2110
ReaderroronHDD0(Mainharddiskdrive)
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
2112
ReaderroronHDD1(Ultrabayharddiskdrive)
1.Reseattheharddiskdrive.
2.Ultrabayharddiskdrive.
3.Systemboard.
Errormessages
Table3.Errormessages
SymptomorerrorFRUoraction,insequence
Deviceaddressconict.1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Allocationerrorfordevice.1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Chapter4.Relatedserviceinformation43
Table3.Errormessages(continued)
SymptomorerrorFRUoraction,insequence
Failingbits:nnnn.1.DIMM.
2.Systemboard.
Invalidsystemcongurationdata.1.DIMM.
2.Systemboard.
I/OdeviceIRQconict.1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Hibernationerror.1.Restorethesystemcongurationtowhatitwas
beforethecomputerenteredhibernationmode.
2.Ifmemorysizehasbeenchanged,re-createthe
hibernationle.
Fanerror.1.Fan.
2.Thermalgrease.
3.Systemboard.
Thermalsensingerror.Systemboard.
Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot
from.
Devicenotfound.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
DeviceError.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
Novalidoperatingsystem.
1.Checkthattheoperatingsystemhasnofailureandis
installedcorrectly.
2.Reinstalltheoperationsystem.
Excludedfrombootorder.
EntertheBIOSSetupUtilityandaddthedeviceinboot
order.
Beepsymptoms
Table4.Beepsymptoms
SymptomorerrorFRUoraction,insequence
Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector.
2.LCDassembly.
3.ExternalCRT.
4.Systemboard.
Onelongandtwoshortbeeps,andablankorunreadable
LCD.
1.Systemboard.
2.LCDassembly.
3.DIMM.
Twoshortbeepswitherrorcodes.POSTerror.See“Numericerrorcodes”onpage39.
44HardwareMaintenanceManual
Table4.Beepsymptoms(continued)
SymptomorerrorFRUoraction,insequence
Twoshortbeepsandablankscreen.1.Systemboard.
2.DIMM.
Twoormorebeeps,oracontinuousbeep.Operating
systemstartssuccessfully.
Ifamini-PCIEthernetcardisinstalled,conrmthatAlert
OnLAN2inBIOSSetupUtilityisdisabled.
Threeshortbeeps,pause,threemoreshortbeeps,and
oneshortbeep.
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep.
1.DIMM.
2.Systemboard
Onlythecursorappears.Reinstalltheoperatingsystem.
Fourcyclesoffourshortbeepsandablankscreen.Systemboard(securitychip)
Fiveshortbeepsandablankscreen.Systemboard
No-beepsymptoms
Table5.No-beepsymptoms
SymptomorerrorFRUoraction,insequence
Nobeep,power-onindicatoron,LCDblank,andno
POST.
1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.
2.DIMM.
3.Systemboard.
Nobeep,power-onindicatoron,andLCDblankduring
POST.
1.ReseatDIMM.
2.Systemboard.
Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.
TypethepasswordandpressEnter.
Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.Typethepasswordand
pressEnter.
LCD-relatedsymptoms
Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).The
presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.
IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.
However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand
itshouldbereplaced.
Notes:
ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
Chapter4.Relatedserviceinformation45
LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethat
anyreplacementLCDwillhavezeropixeldefects.
OnepixelconsistsofR,G,Bsub-pixels.
Table6.LCD-relatedsymptoms
SymptomorerrorFRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring
POST.
Systemboard.
LCDbacklightnotworking.
LCDtoodark.
LCDbrightnesscannotbeadjusted.
LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.LCDassembly.
3.Systemboard.
LCDscreenunreadable.
Charactersmissingpixels.
Screenabnormal.
Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.
2.ReseatallLCDconnectors.
3.LCDassembly.
4.Systemboard.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage29.)
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices:
a.Non-ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.Opticaldiskordisketteintheinternaldrive
i.PCCards
46HardwareMaintenanceManual
4.Turnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly
Chapter4.Relatedserviceinformation47
48HardwareMaintenanceManual
Chapter5.Statusindicators
Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.
Table7.Statusindicators
IndicatorMeaning
1WirelessLANstatusGreen:ThewirelessLANfeatureison,andtheradiolinkisreadyforuse,
orthedataisbeingtransmitted.
Blinking
green:
Dataisbeingtransmitted(forsomemodels).
2WirelessPANstatus
R
or
Green:WirelessPAN(BluetoothwirelessorWirelessUSB)isoperational.
ThisindicatorisonwhenWirelessPANisonandnotinsuspend
mode,orthedataisbeingtransmitted.
Blinking
green:
Dataisbeingtransmitted(forsomemodels).
©CopyrightLenovo2008,201149
Table7.Statusindicators(continued)
IndicatorMeaning
3WirelessWAN
statusGreen:ThewirelessWANison,andtheradiolinkisreadyforuse,orthe
dataisbeingtransmitted.
Blinking
green:
Dataisbeingtransmitted(forsomemodels).
4NumlockGreen:Thenumerickeypadonthekeyboardisenabled.Toenableor
disablethekeypad,pressandholdtheShiftkey,andpressthe
NumLk(ScrLk)key.
5CapslockGreen:CapsLockmodeisenabled.ToenableordisableCapsLock
mode,presstheCapsLockkey.
6DriveinuseGreen:Dataisbeingreadfromorwrittentotheharddiskdrive,the
diskettedrive,orthedriveintheSerialUltrabaySlimdevice.When
thisindicatorison,donotputthecomputerintosleep(standby)
modeorturnoffthecomputer.
Note:Donotmovethesystemwhilethegreendrive-in-uselightison.Suddenphysical
shockcouldcausedriveerrors.
7PoweronGreen:Thecomputerisonandreadytouse.Thisindicatorstayslit
wheneverthecomputerisonandisnotinsleep(standby)mode.
8BatterystatusGreen:Thebatteryischargedbetween80%to100%ofthecapacity,
andbeingdischargedbetween0%to80%ofthecapacity.
Blinkinggreen:Thebatteryischargedbetween20%to80%ofthecapacity,
andbeingcharged.
Orange:Thebatteryischargedbetween5%and20%ofthecapacity,
andbeingdischarged.
Blinkingorange
(slow):
Thebatteryischargedbetween5%to20%ofthecapacity,
andbeingcharged.
Blinkingorange
(rapid):
Thebatteryischargedbetween0%to5%ofthecapacity.
9ACpowerstatusGreen:Thecomputerisconnectedtotheacpowersupply.
50HardwareMaintenanceManual
Table7.Statusindicators(continued)
IndicatorMeaning
10Sleep(standby)
statusGreen:Thecomputerisinsleep(standby)mode.
Blinking
green:
Thecomputerisenteringsleep(standby)modeorhibernationmode,
orisresumingnormaloperation.
11Fingerprintreader
statusonlyforX201
Tablet
Green:Thengerprintreaderisreadytoswipe.
Blinking
green:
Thengerprintisbeingauthenticatedorhasbeenauthenticated.
Blinking
amber:
Thengerprintcouldnotbeauthenticated.
Chapter5.Statusindicators51
52HardwareMaintenanceManual
Chapter6.Fnkeycombinations
ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.
Table8.Fnkeycombinations
KeycombinationDescription
Fn+F1Reserved.
Fn+F2Lockthecomputer.
Fn+F3Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager,
oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a
panelforselectingapowerplan(powerscheme)appears.
Notes:
1.TousetheFn+F3keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.
2.IfyouhaveloggedonwithanadministratoruserID,andyoupressFn+F3,thepanelfor
selectingapowerplan(powerscheme)appears.Ifyouhaveloggedonwithanotheruser
ID,andyoupressFn+F3,thepaneldoesnotappear.
3.YoucannotturnoffthecomputerdisplaybypressingFn+F3.
Fn+F4Putthecomputerinsleep(standby)mode.Toreturntonormaloperation,presstheFnkey
only,withoutpressingafunctionkey.
Notes:
1.TousetheFn+F4keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.
2.Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor
do-nothingmode(inWindowsXP ,shutthecomputerdownorshowthepanelforturning
offthecomputer),changethesettingsinthePowerManager.
Fn+F5Enableordisablethebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou
pressFn+F5,alistofwirelessfeaturesisdisplayed.Youcanquicklychangethepowerstate
ofeachfeatureinthelist.
Notes:IfyouwanttouseFn+F5toenablethewirelessfeature,thefollowingdevicedrivers
mustbeinstalledonthecomputerbeforehand:
ThinkPadPowerManagementdriver
OnScreenDisplayUtility
Wirelessdevicedrivers
Fn+F6Changethecameraandaudiosettings.
Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.
TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput
location,startPresentationDirector,andchangethesettings.
Note:IfthecomputerisaWindows7model,itdoesnotsupportpresentationschemes,but
theFn+F7combinationisavailableforswitchingadisplayoutputlocation.
Fn+F7
ForWindows7:
Switchadisplayoutputlocation
Computerdisplayonly(LCD)
Computerdisplayandexternalmonitor(sameimage)
Computerdisplayandexternalmonitor(extendeddesktop)
Externalmonitoronly
©CopyrightLenovo2008,201153
Table8.Fnkeycombinations(continued)
KeycombinationDescription
Note:Toswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey
combinationisalsoavailable.
ForWindowsVistaandWindowsXP:
Switchadisplayoutputlocation
Externalmonitor
Computerdisplay(LCD)andexternalmonitor
Computerdisplay(LCD)
Notes:
1.Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer
displayandtheexternalmonitor(theExtenddesktopfunction).
2.ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.
Toenablethisfunction,startPresentationDirector,andchangetheFn+F7settings.
Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each
userneedstochangethesettings.
Fn+F8Changethesettingsoftheinputdevice.
Fn+F9OpentheThinkPadEasyEjectUtilityscreen.Buttonsforthefollowingchoicesaredisplayed:
EjectThinkPadPCfromUltraBase:ThisbuttonisdisplayedonlyiftheThinkPad
computerhasbeenattachedtoaThinkPadX200UltraBase.Thecomputercanbe
detachedfromtheThinkPadX200UltraBase.
RunEasyEjectActions:Thisbuttonisusedtoselect,stop,orremoveexternaldevices
connectedtotheThinkPadcomputer.
CongureEasyEjectActions:OpenstheThinkPadEasyEjectUtilitymainwindow.
Fn+F9Settings:ConguresthesettingsfortheFn+F9function.
Note:IfthecomputerisaWindows7model,itdoesnotsupporttheEasyEjectUtilityfunction.
Fn+F10Reserved.
Fn+F11Reserved.
Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower
buttonforlessthanfourseconds.
Note:TouseFn+F12forhibernation,youmusthavetheThinkPadPMdevicedriverinstalled
onthecomputer.
Fn+HomeThecomputerdisplaybecomesbrighter.
Fn+EndThecomputerdisplaybecomesdimmer.
Fn+SpacebarEnabletheFullScreenMagnierfunction.
Fn+PrtScHasthesamefunctionastheSysRqkey.
Fn+ScrLkEnableordisablethenumerickeypad.
Fn+PauseHasthesamefunctionastheBreakkey.
Fn+cursorkeysThesekeycombinationsworkwithWindowsMediaPlayer.Fn+downarrowkeyworksforthe
PlayorPausebutton,Fn+uparrowkeyfortheStopbutton,Fn+rightarrowkeyfortheNext
Trackbutton,andFn+leftarrowkeyforthePreviousTrackbutton.
54HardwareMaintenanceManual
Chapter7.FRUreplacementnotices
ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.
Screwnotices
Loosescrewscancauseareliabilityproblem.IntheThinkPadNotebook,thisproblemisaddressedwith
specialnylon-coatedscrewsthathavethefollowingcharacteristics:
Theymaintaintightconnections.
Theydonoteasilycomeloose,evenwithshockorvibration.
Theyarehardertotighten.
Eachoneshouldbeusedonlyonce.
Dothefollowingwhenyouservicethismachine:
Keepthescrewkit(fortheP/N,see“Miscellaneousparts”onpage173)inyourtoolbag.
Alwaysusenewscrews.
Useatorquescrewdriverifyouhaveone.
Tightenscrewsasfollows:
Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:
Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:
©CopyrightLenovo2008,201155
T orquedriver
Ifyouhaveatorquedriver,refertothe“Torque”columnforeachstep.
Makesurethatyouusethecorrectscrew.Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothe
torqueshowninthetable.Neveruseascrewthatyouremoved.Useanewone.Makesurethatall
ofthescrewsaretightenedrmly.
Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.
Retainingserialnumbers
Thissectionincludesthefollowingdescriptions:
“Restoringtheserialnumberofthesystemunit”onpage56
“RetainingtheUUID”onpage57
“ReadingorwritingtheECAinformation”onpage57
Restoringtheserialnumberofthesystemunit
Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.
Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.
Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:
1.InstalltheThinkPadHardwareMaintenanceDisketteVersion1.73orlater,andrestartthecomputer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select2.ReadS/NdatafromEEPROM.
Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis
listedasfollows:
20:Serialnumber
Writedownthatnumber.
Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.
Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:
1.InstalltheThinkPadHardwareMaintenanceManualDisketteVersion1.73orlaterandrestartthe
computer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.
IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:
56HardwareMaintenanceManual
MTMonrearlabel:TTTT-CTOS/NSSSSSSS
ProductIDonrearlabel:TTTT-MMM(UsethisnumberwhensettingSerialNumber)
Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.
RetainingtheUUID
TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis
designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame
number.
Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:
1.InstalltheThinkPadHardwareMaintenanceManualDisketteVersion1.73orlater,andrestartthe
computer.
2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready
exists,itisnotoverwritten.
ReadingorwritingtheECAinformation
InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.
TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously
appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.
TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write
functionontheThinkPadHardwareMaintenanceDisketteVersion1.73orlater.
1.InserttheThinkPadHardwareMaintenanceManualDisketteVersion1.73orlater,andrestartthe
computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.ToreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe
instruction.
4.Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.
AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's
application.UsetheThinkPadHardwareMaintenanceManualDisketteVersion1.73orlatertoupdatethe
EEPROM.
Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame
asthemachinetypeofthemachinethathadtheECAappliedtoit.
1.InserttheThinkPadHardwareMaintenanceManualDisketteVersion1.73orlater,andrestartthe
computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.TowriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe
instruction.
4.Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.
Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer
theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.
Chapter7.FRUreplacementnotices57
58HardwareMaintenanceManual
Chapter8.RemovingandreplacingaFRU
ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Y oumay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve
thefollowinggeneralrules:
1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns
theriskofdamagingparts.
2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage55.
3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted
atthetopofthepage.Removethemintheorderinwhichtheyarelisted.
4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe
numbersinsquarecallouts.
5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.
6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.
7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations”
onpage123.
8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.
DANGER
BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
removethebatterypack,andthendisconnectanyinterconnectingcables.
Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,
springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical
shortcircuits.
Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap(P/N6405959).
©CopyrightLenovo2008,201159
BeforeservicingThinkPadX200TabletandX201Tablet
RemovingtheSIMcard:
SomemodelsoftheThinkPadX200TabletandX201TabletyouareservicingmighthavetheSIMcardthatthe
customerhasbeeninstalled.
IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.
ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1020Batterypack”onpage61.)
Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.
Noticeondisconnectingthecablefromip-lockZIFconnector:
SomecablesusedintheThinkPadX200TabletandX201Tabletareconnectedtotheip-lockZIFconnectors.
Whendisconnectingthecablefromthoseconnectors,doasshowninthisgure.
1
2
60HardwareMaintenanceManual
1010Digitizerpen
Table9.Removalstepsofdigitizerpen
2
1
1020Batterypack
Importantnoticeforreplacingabatterypack:
LenovoThinkVantageToolbox(inWindows7)andLenovoSystemToolbox(inWindowsVistaandWindows
XP)haveanautomaticbatterydiagnosticthatdeterminesifthebatterypackisdefective.Abatterypack
FRUshouldnotbereplacedunlessthisdiagnosticshowsthatthebatteryisdefective.
Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible
safetyissue.
IfThinkVantageT oolboxorLenovoSystemToolboxisnotinstalledinthecomputer,thecustomershould
downloadthisprogrambeforeanon-physicallydamagedbatterypackisreplaced.Notethataphysically
damagedbatterypackisnon-warrantyreplacement.
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.
Chapter8.RemovingandreplacingaFRU61
Table10.Removalstepsofbatterypack
Unlockthebatteryreleaselever.Holdingthebatteryreleaseleverintheunlockedposition1,removethebattery
packinthedirectionshownbyarrow2.
2
1
Wheninstalling:Installthebatterypackalongthesliderailsoftheslot.Thenmakesurethatthebatteryrelease
leverisinthelockedposition.
1030Harddiskdrive(HDD)cover,HDD,andHDDrubberrailsorsolid
statedrive(SSD)andstorageconverter
Foraccess,removethisFRU:
“1020Batterypack”onpage61
Attention:
Donotdroptheharddiskdriveorapplyanyphysicalshocktoit.Theharddiskdriveissensitiveto
physicalshock.Improperhandlingcancausedamageandpermanentlossofdata.
Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.
62HardwareMaintenanceManual
Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.
Table11.RemovalstepsofHDDcover,HDD,andHDDdriverubberrailsorSSDandstorageconverter
StepScrew(quantity)ColorTorque
1Harddiskdrivescrew,M3×3mm,wafer-head,nylon-coated(1)Black0.392Nm
(4kgfcm)
Chapter8.RemovingandreplacingaFRU63
Table11.RemovalstepsofHDDcover,HDD,andHDDdriverubberrailsorSSDandstorageconverter(continued)
Note:Wheninstalling:MakesurethattheHDDconnectororSSDconnectorisattachedrmly.
HDDandHDDrubberrails:
Note:Wheninstalling:Therubberrailsontheharddiskdrivemustbeattachedtothereplacementdrive.Otherwise
thedrivecannotbeinstalledproperly.
SSDandstorageconverter:
64HardwareMaintenanceManual
Table11.RemovalstepsofHDDcover,HDD,andHDDdriverubberrailsorSSDandstorageconverter(continued)
Wheninstalling:WhenyouinstalltheSSDinthestorageconverter,doasfollows.
1040DIMM
Foraccess,removethisFRUinorder:
“1020Batterypack”onpage61
Table12.Removalstepsofdimm
RemovetheDIMMslotcoverasshowninthisgure.
Note:Loosenthescrews1,butdonotremovethem.
Chapter8.RemovingandreplacingaFRU65
Table12.Removalstepsofdimm(continued)
ForThinkPadX200T ablet:
Note:IfonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledinSLOT-0(a),but
notinSLOT-1(b).
ForThinkPadX201T ablet:
66HardwareMaintenanceManual
Table12.Removalstepsofdimm(continued)
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilit
snapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.
1050Hingecaps
Foraccess,removethisFRUinorder:
“1020Batterypack”onpage61
Table13.Removalstepsofhingecaps
Chapter8.RemovingandreplacingaFRU67
Table13.Removalstepsofhingecaps(continued)
OpentheLCDunit,andthenremovethehingecap(front).
ClosetheLCDunit,andthenremovethehingecap(rear).
1060Keyboard
Foraccess,removethisFRUinorder:
“1020Batterypack”onpage61
68HardwareMaintenanceManual
Table14.Removalstepsofkeyboard
StepIconScrew(quantity)ColorTorque
1M2×6mm,wafer-head,nylon-coated(4)Black0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU69
Table14.Removalstepsofkeyboard(continued)
Liftthekeyboardalittleinthedirectionshownbyarrow4,andthendetachtheconnector5.
Wheninstalling:
1.Attachthekeyboardconnectorrmly.
2.Makesurethatthekeyboardedgesareundertheframeasshowninthisgure.Thenpressthekeysto
latchthekeyboardrmlyinplace.
70HardwareMaintenanceManual
Table14.Removalstepsofkeyboard(continued)
3.Tomakesurethatthefrontsideofthekeyboardishousedrmly,gentlypressthekeyswithyourthumbs
andtrytoslidethekeyboardtowardyou.
4.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.
1070Extensioncablecard
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
Chapter8.RemovingandreplacingaFRU71
Table15.RemovalstepsofExtensioncablecard
StepScrew(quantity)ColorTorque
1M2×3mm,at-head,nylon-coated(5)Black0.181Nm
(1.85kgfcm)
2M2×6mm,at-head,nylon-coated(2)Silver0.181Nm
(1.85kgfcm)
Wheninstalling:Makesurethattheconnectorsareattachedrmly.
1080Palmrest
Foraccess,removethisFRUinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
72HardwareMaintenanceManual
Table16.Removalstepsofpalmrest
StepIconScrew(quantity)ColorTorque
1M2×6mm,wafer-head,nylon-coated(5)Black0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU73
Table16.Removalstepsofpalmrest(continued)
Wheninstalling:Whenyouattachthepalmrest,doasfollows:
1.Attachthetouchpadconnectorrmlytothesystemboard.
2.Presstheleftandrighttopedgesofthepalmresttotitintoplace.
3.Pushthefrontsideofthepalmrestuntilitclicksintoplace.
4.ClosetheLCDcoverandturnthecomputerover.Thenfastenthevescrewstosecurethepalmrest.
74HardwareMaintenanceManual
1090Backupbattery
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
Table17.Removalstepsofbackupbattery
Chapter8.RemovingandreplacingaFRU75
Table17.Removalstepsofbackupbattery(continued)
Wheninstalling:Makesurethatthebatteryconnectorisattachedrmly.
1100PCIExpressMiniCardforwirelessLAN/WiMAX
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
Table18.RemovalstepsofPCIExpressMiniCardforwirelessLAN/WiMAX
FullsizePCIexpressminicard:
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.
Note:Somemodelsmighthavetwoantennacablesinstep1.
StepScrew(quantity)ColorTorque
2M2×3.5mm,wafer-head,nylon-coated(2)Silver0.181Nm
(1.85kgfcm)
76HardwareMaintenanceManual
Table18.RemovalstepsofPCIExpressMiniCardforwirelessLAN/WiMAX(continued)
Wheninstalling:
InmodelswithwirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejacklabeled
MAINorMonthecard,andtheblackcableintothejacklabeledAUXorA.Ifthecomputeryouareservicinghas
threecables,putthewhitecableinthecableprotectiontube.
InmodelswithwirelessLANcardthathasthreeantennaconnecotrs,plugthegraycable(MAIN)intothejack
labeledTR1,thewhitecable(3rd)intojacklabeledROorTR3,andtheblackcable(AUX)intojacklabeled
TR2onthecard.
HarfsizePCIexpressminicard:
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.
StepScrew(quantity)ColorTorque
Chapter8.RemovingandreplacingaFRU77
Table18.RemovalstepsofPCIExpressMiniCardforwirelessLAN/WiMAX(continued)
2M2×3.5mm,wafer-head,nylon-coated(2)Silver0.181Nm
(1.85kgfcm)
Wheninstalling:PlugthegraycableintothejacklabeledMAINonthecard,andtheblackcableintothejack
labeledAUX.
1110PCIExpressMiniCardforwirelessWAN
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
Table19.RemovalstepsofPCIExpressMiniCardforwirelessWAN
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.
78HardwareMaintenanceManual
Table19.RemovalstepsofPCIExpressMiniCardforwirelessWAN(continued)
StepScrew(quantity)ColorTorque
3M2×3.5mm,wafer-head,nylon-coated(2)Silver0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU79
Table19.RemovalstepsofPCIExpressMiniCardforwirelessWAN(continued)
Wheninstalling:Whenyouinstallthecard,plugtheredcableintothejacklabeledMAINonthecard,andtheblue
cableintothejacklabeledAUX.
IfthecomputeryouareservicingisthewirelessWAN-readymodel,puttheantennacablesinthecableprotection
tubeandplacethemasshowninthisgure.
1120IntelTurboMemoryMinicardorWirelessUSBPCIExpress
Half-MiniCard
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
80HardwareMaintenanceManual
Table20.RemovalstepsofIntelTurboMemoryMinicardorWirelessUSBPCIExpressHalf-MiniCard
Note:Step1isonlyformodelswiththeWirelessUSBPCIExpressHalf-MiniCard.FormodelswiththeIntel®Turbo
MemoryMinicard,skipstep1.
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.
StepScrew(quantity)ColorTorque
2M2×3.5mm,wafer-head,nylon-coated(2)Silver0.181Nm
(1.85kgfcm)
Wheninstalling:InmodelswiththeWirelessUSBPCIExpressHalf-MiniCard,plugtheyellowcableintothe
jackonthecard.
Chapter8.RemovingandreplacingaFRU81
1130Bluetoothdaughtercard(BDC-2.1)
Foraccess,removetheseFRUsinorder:
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
Table21.RemovalstepsofBluetoothdaughtercard
StepScrew(quantity)ColorTorque
1M2×3.5mm,wafer-head,nylon-coated(1)Silver0.181Nm
(1.85kgfcm)
Wheninstalling:Makesurethattheconnector2isattachedrmly.
TurntheBluetoothdaughtercardover,andthendisconnectthecablefromtheconnector.
Wheninstalling:Makesurethattheconnector4isattachedrmly.
82HardwareMaintenanceManual
1140Keyboardbezel
Foraccess,removetheseFRUsinorder:
“1010Digitizerpen”onpage61
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
Table22.Removalstepsofkeyboardbezel
StepScrew(quantity)ColorTorque
1M2×6mm,wafer-head,nylon-coated(3)Black0.181Nm
(1.85kgfcm)
2M2×3.5mm,wafer-head,nylon-coated(4)Silver0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU83
Table22.Removalstepsofkeyboardbezel(continued)
StepScrew(quantity)ColorTorque
3M2×2mm,wafer-head,nylon-coated(1)Black0.181Nm
(1.85kgfcm)
RotatetheLCDunitasshowninthisgure.
84HardwareMaintenanceManual
Table22.Removalstepsofkeyboardbezel(continued)
Instep5,detachtheclaws.Thenremovethekeyboardbezelinthedirectionshownbyarrow6.
Attention:Whenyouservicethekeyboardbezel,avoidanykindofroughhandling.
Wheninstalling:Makesurethatalltheclawsareattachedrmly.
1150I/Ocardassembly
Foraccess,removetheseFRUsinorder:
“1010Digitizerpen”onpage61
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
“1110PCIExpressMiniCardforwirelessWAN”onpage78
“1140Keyboardbezel”onpage83
Chapter8.RemovingandreplacingaFRU85
Table23.RemovalstepsofI/Ocardassembly
StepScrew(quantity)ColorTorque
5M2×3.5mm,wafer-head,nylon-coated(1)Silver0.181Nm
(1.85kgfcm)
Wheninstalling:Makesurethatthespeakerconnectorisattachedrmly.
Note:Thecableissecuredwithadouble-facedadhesivetape.
86HardwareMaintenanceManual
Table23.RemovalstepsofI/Ocardassembly(continued)
TurntheI/Ocardover,andthendisconnectthecablefromtheip-lockZIFconnector.
1160USBsubcard
Foraccess,removetheseFRUsinorder:
“1010Digitizerpen”onpage61
“1020Batterypack”onpage61
“1060Keyboard”onpage68
“1080Palmrest”onpage72
“1140Keyboardbezel”onpage83
Chapter8.RemovingandreplacingaFRU87
Table24.RemovalstepsofUSBsubcard
StepScrew(quantity)ColorTorque
1M2×6mm,wafer-head,nylon-coated(1)Silver0.181Nm
(1.85kgfcm)
TurntheUSBsubcardover,anthendisconnectthecablefromtheconnector.
88HardwareMaintenanceManual
Table24.RemovalstepsofUSBsubcard(continued)
Wheninstalling:Routethecableasshowninthisgure.
1170LCDassembly
Foraccess,removetheseFRUsinorder:
“1010Digitizerpen”onpage61
“1020Batterypack”onpage61
“1050Hingecaps”onpage67
“1060Keyboard”onpage68
“1070Extensioncablecard”onpage71
“1080Palmrest”onpage72
“1100PCIExpressMiniCardforwirelessLAN/WiMAX”onpage76
“1110PCIExpressMiniCardforwirelessWAN”onpage78
“1120IntelTurboMemoryMinicardorWirelessUSBPCIExpressHalf-MiniCard”onpage80
“1140Keyboardbezel”onpage83
Table25.RemovalstepsofLCDassembly
StepScrew(quantity)ColorTorque
Chapter8.RemovingandreplacingaFRU89
Table25.RemovalstepsofLCDassembly(continued)
1M2.5×6mm,wafer-head,nylon-coated(2)Black0.392Nm
(4kgfcm)
StepScrew(quantity)ColorTorque
2M2.5×6mm,wafer-head,nylon-coated(2)Black0.392Nm
(4kgfcm)
Beforestep3,stripoffthetapessecuringtheantennacables,andreleasethecablesfromthecableguides
oftheframe.
90HardwareMaintenanceManual
Table25.RemovalstepsofLCDassembly(continued)
Wheninstalling:Routetheantennacablesalongthecableguidesandsecurethemwiththetapes.Asyouroutethe
cables,makesurethattheyarenotsubjectedtoanytension.Tensioncouldcausethecablestobedamagedby
thecableguides,orawiretobebroken.
Chapter8.RemovingandreplacingaFRU91
Table25.RemovalstepsofLCDassembly(continued)
1180DC-inconnector,fan,digitizerpencase,andpenswitchassembly
Foraccess,removetheseFRUsinorder:
“1010Digitizerpen”onpage61
“1020Batterypack”onpage61
“1050Hingecaps”onpage67
“1060Keyboard”onpage68
“1070Extensioncablecard”onpage71
“1080Palmrest”onpage72
“1100PCIExpressMiniCardforwirelessLAN/WiMAX”onpage76
“1110PCIExpressMiniCardforwirelessWAN”onpage78
“1120IntelTurboMemoryMinicardorWirelessUSBPCIExpressHalf-MiniCard”onpage80
“1130Bluetoothdaughtercard(BDC-2.1)”onpage82
“1140Keyboardbezel”onpage83
“1150I/Ocardassembly”onpage85
“1160USBsubcard”onpage87
“1170LCDassembly”onpage89
Table26.RemovalstepsofDC-inconnector,fan,digitizerpencase,andpenswitchassembly
Removethetopshieldingassemblyatrst.
92HardwareMaintenanceManual
Table26.RemovalstepsofDC-inconnector,fan,digitizerpencase,andpenswitchassembly(continued)
StepScrew(quantity)ColorTorque
1M2×3.5mm,wafer-head,nylon-coated(1)Silver0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU93