Lenovo M72Eivy Hmm User Manual Hardware Maintenance (HMM) M72e Desktop (Think Centre) Type 0896

User Manual: Lenovo M72Eivy Hmm Hardware Maintenance Manual (HMM) M72e Desktop (ThinkCentre) - Type 0896 ThinkCentre M72e, 0896

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ThinkCentre

HardwareMaintenanceManual

MachineTypes:0896,0900,0958,0967,1112,1271,2116,3498,

3578,3593,3594,3595,3596,3597,3598,3617,3629,3634,3654,

3655,3660,3662,3664,3665,3668,3675,and3676

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandChapter2

“Safetyinformation”onpage3andAppendixA“Notices”onpage159.

ThirdEdition(September2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual......1

Importantsafetyinformation..........1

Chapter2.Safetyinformation......3

Generalsafety................3

Electricalsafety...............3

Voltage-selectionswitch............5

Safetyinspectionguide............5

Handlingelectrostaticdischarge-sensitive

devices..................6

Groundingrequirements............6

Safetynotices(multi-lingualtranslations).....6

Chapter3.Generalinformation....29

Specications...............29

Formachinetypes:0896,0958,1112,2116,

3498,3593,3595,3597,3617,3634,3655,

3662,3665,and3675...........29

Formachinetypes:0900,0967,1271,3578,

3594,3596,3598,3629,3654,3660,3664,

3668,and3676.............30

Lenovoprograms.............30

AccessingLenovoprogramsontheWindows

7operatingsystem...........30

AccessingLenovoprogramsontheWindows

8operatingsystem...........32

LenovoSupportWebsite..........32

Chapter4.Generalcheckout.....33

Problemdeterminationtips..........33

Chapter5.Troubleshootingand

diagnostics..............35

Basictroubleshooting............35

AccessingControlPanelontheWindows8

operatingsystem..............36

Troubleshootingprocedure..........36

Troubleshooting..............37

Audioproblems............37

CDproblems.............39

DVDproblems.............40

Intermittentproblems..........41

Harddiskdriveproblems.........41

Keyboard,mouse,orpointingdevice

problems...............42

Monitorproblems............44

Networkingproblems..........45

Optionproblems............48

Performanceandlockupproblems.....49

Printerproblems............51

Serialportproblems...........51

Softwareproblems...........52

USBproblems.............53

Diagnostics................53

LenovoSolutionCenter.........53

Chapter6.UsingtheSetupUtility

program................55

StartingtheSetupUtilityprogram.......55

Viewingandchangingsettings........55

Usingpasswords..............55

Passwordconsiderations.........56

Power-OnPassword..........56

AdministratorPassword.........56

HardDiskPassword...........56

Setting,changing,anddeletingapassword.56

Erasinglostorforgottenpasswords(clearing

CMOS)................57

Enablingordisablingadevice........57

Selectingastartupdevice..........58

Selectingatemporarystartupdevice....58

Selectingorchangingthestartupdevice

sequence...............58

EnablingErPcompliancemode........58

ChangingtheBIOSsettingsbeforeinstallinganew

operatingsystem..............59

ExitingtheSetupUtilityprogram.......59

Chapter7.Symptom-to-FRUindex..61

Harddiskdrivebooterror..........61

Powersupplyproblems...........61

Beepsymptoms..............61

POSTerrorcodes.............62

Miscellaneouserrormessages........64

Undeterminedproblems...........65

Chapter8.Locations.........67

Formachinetypes:0896,0958,1112,2116,3498,

3593,3595,3597,3617,3634,3655,3662,3665,

and3675.................67

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer.......67

Locatingconnectorsontherearofyour

computer...............68

LocatingmajorFRUsandCRUs......69

LookingupFRUinformation.......71

Locatingpartsonthesystemboard....71

©CopyrightLenovo2012i

Locatinginternaldrives.........74

Formachinetypes:0900,0967,1271,3578,3594,

3596,3598,3629,3654,3660,3664,3668,and

3676...................75

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer.......75

Locatingconnectorsontherearofyour

computer...............76

LocatingmajorFRUsandCRUs......76

LookingupFRUinformation.......78

Locatingpartsonthesystemboard....78

Locatinginternaldrives.........80

Chapter9.ReplacingFRUs(machine

types:0896,0958,1112,2116,3498,

3593,3595,3597,3617,3634,3655,

3662,3665,and3675).........81

Handlingstatic-sensitivedevices.......81

Installingorreplacinghardware........81

Installingexternaloptions........81

Removingthecomputercover.......82

Removingandreinstallingthefrontbezel..83

InstallingorreplacingaPCIcard......85

Replacingthebattery..........88

Installingorreplacingamemorymodule...89

Installingorreplacingtheopticaldrive...91

Replacingtheheatsinkandfanassembly..93

Replacingthepowersupplyassembly...95

Replacingthemicroprocessor.......96

Replacingthesystemboard.......99

Replacingtheprimaryharddiskdrive....101

Replacingtherearfanassembly......103

ReplacingthefrontaudioandUSB

assembly...............105

ReplacingtheWiFiunits.........106

InstallingorremovingtherearWiFiantenna..112

InstallingorremovingthefrontWiFi

antenna...............113

Completingthepartsreplacement.....115

Chapter10.ReplacingFRUs(machine

types:0900,0967,1271,3578,3594,

3596,3598,3629,3654,3660,3664,

3668,and3676)...........117

Handlingstatic-sensitivedevices.......117

Installingorreplacinghardware........117

Installingexternaloptions........117

Removingthecomputercover.......118

Removingandreinstallingthefrontbezel..118

Accessingthesystemboardcomponentsand

drives................119

Installingorreplacingamemorymodule...121

InstallingorreplacingaPCIcard......122

Replacingthebattery..........124

Replacingtheharddiskdrive.......125

Installingorreplacingtheopticaldrive...127

Replacingtheheatsinkandfanassembly..130

Replacingthepowersupplyassembly...133

Replacingthemicroprocessor.......137

Replacingthesystemboard.......140

ReplacingthefrontaudioandUSB

assembly...............142

Replacingthesystemfanassembly....143

ReplacingtheWiFiunits.........145

InstallingorremovingtherearWiFiantenna..150

InstallingorremovingthefrontWiFi

antenna...............152

Completingthepartsreplacement.....154

Chapter11.Additionalservice

information.............155

Securityfeatures..............155

Hardware-controlledpasswords......155

Operatingsystempassword.......155

VitalProductData...........155

BIOSlevels................155

Updating(ashing)theBIOSfromadisc....155

Updating(ashing)theBIOSfromyouroperating

system..................156

RecoveringfromaPOSTandBIOSupdate

failure..................157

Powermanagement............158

AdvancedCongurationandPowerInterface

(ACPI)BIOS..............158

AutomaticPower-onfeatures.......158

AppendixA.Notices.........159

Televisionoutputnotice...........160

EuropeanconformanceCEmark.......160

Trademarks................160

Index.................161

iiThinkCentreHardwareMaintenanceManual

Chapter1.Aboutthismanual

ThismanualprovidesserviceandreferenceinformationforThinkCentre®computerslistedonthefrontcover.

ThismanualisintendedonlyfortrainedservicepersonnelwhoarefamiliarwithLenovo®computerproducts.

BeforeservicingaLenovocomputerproduct,besuretoreadChapter2“Safetyinformation”onpage3.

Chapter7“Symptom-to-FRUindex”onpage61andChapter11“Additionalserviceinformation”onpage

155arenotspecictoanymachinetype.ThesechaptersareapplicabletoallThinkCentrecomputers.

FormajorFRUlocationsandCustomerReplaceableUnit(CRU)identication,seeChapter8“Locations”

onpage67.

ForFRUreplacementinstructions,seeChapter9“ReplacingFRUs(machinetypes:0896,0958,1112,

2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and3675)”onpage81andChapter10

“ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,3654,3660,3664,

3668,and3676)”onpage117.

ForFRUpartnumbers,goto:

http:/www.lenovo.com/serviceparts-lookup

Importantsafetyinformation

Besuretoreadallcautionanddangerstatementsinthismanualbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter

lesinstructions.

LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor

SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna

qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer

umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir

lasinstrucciones.

©CopyrightLenovo20121

2ThinkCentreHardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjects

thatyouthinkaretooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves

arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately

8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

Electricalsafety

CAUTION:

Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid

personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication

systems,networks,andmodemsbeforeyouopenthecentrecovers,unlessinstructedotherwisein

theinstallationandcongurationprocedures.

Observethefollowingruleswhenworkingonelectricalequipment.

©CopyrightLenovo20123

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near

theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.

Donotusethistypeofmattoprotectyourselffromanelectricshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–RemovingorinstallingFieldReplaceableUnits(FRU)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Remember:Theremustbeacompletecircuittocauseanelectricshock.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein

thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

4ThinkCentreHardwareMaintenanceManual

Voltage-selectionswitch

Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection

pointonthecomputer.Ifyourcomputerhasavoltage-selectionswitch,ensurethatyousettheswitchto

matchthevoltageavailableatyourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlycan

causepermanentdamagetothecomputer.

Ifyourcomputerdoesnothaveavoltage-selectionswitch,yourcomputerisdesignedtooperateonlyatthe

voltageprovidedinthecountryorregionwherethecomputerwasoriginallypurchased.

Ifyourelocateyourcomputertoanothercountry,beawareofthefollowing:

•Ifyourcomputerdoesnothaveavoltage-selectionswitch,donotconnectthecomputertoanelectrical

outletuntilyouhaveveriedthatthevoltageprovidedisthesameasitwasinthecountryorregion

wherethecomputerwasoriginallypurchased.

•Ifyourcomputerhasavoltage-selectionswitch,donotconnectthecomputertoanelectricaloutletuntil

youhaveveriedthatthevoltage-selectionswitchissettomatchthevoltageprovidedinthatcountry

orregion.

Ifyouarenotsureofthevoltageprovidedatyourelectricaloutlet,contactyourlocalelectriccompanyor

refertoofcialWebsitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese

products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers

andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould

beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis

inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and

thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.

b.Thepowercordshouldbetheappropriatetypeasspeciedinthepartslistings.

c.Insulationmustnotbefrayedorworn.

4.Removethecover.

Chapter2.Safetyinformation5

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially

usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multi-lingualtranslations)

Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•Brazilian/Portuguese

•Chinese(simplied)

•Chinese(traditional)

6ThinkCentreHardwareMaintenanceManual

•French

•German

•Hebrew

•Italian

•Korean

•Spanish

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconguration

procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnectToDisconnect

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:

Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery

recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace

itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand

canexplodeifnotproperlyused,handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Chapter2.Safetyinformation7

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CAUTION:

Usesafepracticeswhenlifting.

CAUTION:

Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff

theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower

cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected

fromthepowersource.

1

2

8ThinkCentreHardwareMaintenanceManual

Chapter2.Safetyinformation9

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

1

2

PERIGO

Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.

10ThinkCentreHardwareMaintenanceManual

Paraevitarriscodechoqueelétrico:

•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconguração

desteprodutoduranteumatempestadecomraios.

•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.

•Todoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente

instaladas.

•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.

•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.

•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,

redesemodemsconectados,amenosqueespecicadodemaneiradiferentenosprocedimentosde

instalaçãoeconguração.

•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou

abrirtampasdesteprodutooudedispositivosconectados.

ParaConectar:ParaDesconectar:

1.DESLIGUETudo.

2.Primeiramente,conectetodososcabosaos

dispositivos.

3.Conecteoscabosdesinalaosconectores.

4.Conecteoscabosdealimentaçãoàstomadas.

5.LIGUEosdispositivos.

1.DESLIGUETudo.

2.Primeiramente,removaoscabosdealimentaçãodas

tomadas.

3.Removaoscabosdesinaldosconectores.

4.Removatodososcabosdosdispositivos.

CUIDADO:

Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo

debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade

lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio

epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.

Não:

•Jogueoucoloquenaágua

•Aqueçaamaisde100°C(212°F)

•Consertenemdesmonte

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.

PRECAUCIÓN:

Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdebraótica

outransmissores)estivereminstalados,observeoseguinte:

•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição

prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.

Chapter2.Safetyinformation11

•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecicadosaqui

poderesultaremexposiçãoprejudicialàradiação.

PERIGO

AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:

Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose

eviteexposiçãodiretaaofeixe.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CUIDADO:

Utilizeprocedimentosdesegurançaparalevantarequipamentos.

CUIDADO:

Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação

nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo

dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde

alimentaçãoestejamdesconectadosdafontedealimentação.

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12ThinkCentreHardwareMaintenanceManual

Chapter2.Safetyinformation13

1

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14ThinkCentreHardwareMaintenanceManual

1

2

Chapter2.Safetyinformation15

DANGER

Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter

undanger.

Pourévitertoutrisquedechocélectrique:

•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconguration

deceproduitaucoursd'unorage.

•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla

terre.

•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.

•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles

d'interface.

•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede

dommagesmatériels.

•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons

d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux

modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconguration).

•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques

quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles

différentscordons.

ConnexionDéconnexion

1.MettezlesunitésHORSTENSION.

2.Commencezparbranchertouslescordonssurles

unités.

3.Branchezlescâblesd'interfacesurdesconnecteurs.

4.Branchezlescordonsd'alimentationsurdesprises.

5.MettezlesunitésSOUSTENSION.

1.MettezlesunitésHORSTENSION.

2.Débranchezlescordonsd'alimentationdesprises.

3.Débranchezlescâblesd'interfacedesconnecteurs.

4.Débrancheztouslescâblesdesunités.

ATTENTION:

Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence

45C1566),ousuivrelesinstructionsdufabricantquiendénitleséquivalences.Sivotresystèmeest

dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule

identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde

mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.

Nepas:

•lajeteràl'eau,

•l'exposeràdestempératuressupérieuresà100°C,

•chercheràlaréparerouàladémonter.

Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.

16ThinkCentreHardwareMaintenanceManual

ATTENTION:

Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàbresoptiques,ou

desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:

•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau

rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.

•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet

d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

DANGER

Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez

connaissancedesinformationssuivantes:

Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez

deregarderxementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

ATTENTION:

Soulevezlamachineavecprécaution.

ATTENTION:

L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent

paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs

cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons

delasourced'alimentation.

Chapter2.Safetyinformation17

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2

VORSICHT

AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.

AusSicherheitsgründen:

•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,

Wartungs-oderRekongurationsarbeitendurchführen.

•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt

anschließen.

•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß

geerdetemSchutzkontaktanschließen.

•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch

BerührenvonOberächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.

•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.

•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken

undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und

KongurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.

•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder

angeschlossenenEinheitendieKabelgemäßderfolgendenTabelleanschließenundabziehen.

ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor

1.SchaltenSiealleEinheitenAUS.

2.SchließenSieerstalleKabelandieEinheitenan.

3.SchließenSiedieSignalkabelandieBuchsenan.

4.SchließenSiedieNetzkabelandieSteckdosean.

5.SchaltenSiedieEinheitEIN.

1.SchaltenSiealleEinheitenAUS.

2.ZiehenSiezuerstalleNetzkabelausden

Netzsteckdosen.

3.ZiehenSiedieSignalkabelausdenBuchsen.

4.ZiehenSiealleKabelvondenEinheitenab.

CAUTION:

EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine

gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner

Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.

DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung

explodieren.

DieBatterienicht:

•mitWasserinBerührungbringen.

18ThinkCentreHardwareMaintenanceManual

•über100Cerhitzen.

•reparierenoderzerlegen.

DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.

ACHTUNG:

BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit

LichtwellenleitertechnikoderSendern)Folgendesbeachten:

•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen

gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.

•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier

angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.

VORSICHT

EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:

LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel

verwenden.Strahlungsbereichmeiden.

≥18kg≥32kg≥55kg

ACHTUNG:

ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.

ACHTUNG:

MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit

nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie

StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden

NetzkabelvomNetzgetrenntwerden.

Chapter2.Safetyinformation19

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20ThinkCentreHardwareMaintenanceManual

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Chapter2.Safetyinformation21

PERICOLO

Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere

pericolosa.

Perevitareilrischiodiscosseelettriche:

•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola

ricongurazionedelprodottoduranteuntemporale.

•Collegaretuttiilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa

terra.

•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper

questoprodotto.

•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.

•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno

strutturale.

•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi

aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee

congurazione.

•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate

operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità

collegate.

PercollegarsiPerscollegarsi

1.SPEGNEREleapparecchiature.

2.Innanzitutto,collegaretuttiicavialleunità.

3.Collegareicavidisegnaleaiconnettori.

4.Collegareicavidialimentazioneallapresa.

5.Accenderel'unità.

1.SPEGNEREleapparecchiature.

2.Innanzitutto,rimuovereicavidialimentazionedalla

presa.

3.Rimuovereicavidisegnaledaiconnettori.

4.Rimuoveretuttiicavidalleunità.

ATTENZIONE:

Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria

equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria

allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La

batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.

Non:

•Gettareoimmergerelabatterianell'acqua

•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)

•Smontarla,ricaricarlaotentarediripararla

Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive

disposizioniedisposizionilocali).

22ThinkCentreHardwareMaintenanceManual

ATTENZIONE:

Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàabreotticheo

trasmittenti),tenerpresentequantosegue:

•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni

laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.

•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale

possonoprovocarel'esposizionearadiazionipericolose.

PERICOLO

AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:

Aprendol'unitàvengonoemesseradiazionilaser.Nonssareilfascio,nonguardarlodirettamente

construmentiotticiedevitarel'esposizionealfascio.

≥18kg≥32kg≥55kg

ATTENZIONE:

Prestareattenzionenelsollevarel'apparecchiatura.

ATTENZIONE:

Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon

disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi

alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione

sianoscollegatidallafontedialimentazione.

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Chapter2.Safetyinformation23

24ThinkCentreHardwareMaintenanceManual

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2

PELIGRO

Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede

serpeligrosa.

Paraevitarelriesgodedescargaeléctrica:

•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo

reconguracióndeesteproductoduranteunatormentaeléctrica.

•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy

conectadasatierra.

•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente

debidamentecableadas.

•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.

Chapter2.Safetyinformation25

•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.

•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos

módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo

contrarioenlosprocedimientosdeinstalaciónyconguración.

•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao

abralascubiertasdeesteproductoodelosdispositivosconectados.

ParaconectarParadesconectar

1.APÁGUELOtodo.

2.Enprimerlugar,conectetodosloscablesalos

dispositivos.

3.Conecteloscablesdeseñalalosconectores.

4.Enchufeloscablesdealimentaciónalastomasde

corriente.

5.Enciendaeldispositivo.

1.APÁGUELOtodo.

2.Enprimerlugar,desenchufeloscablesdealimentación

delastomasdecorriente.

3.Desconecteloscablesdeseñaldelosconectores.

4.Desconectetodosloscablesdelosdispositivos.

PRECAUCIÓN:

Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra

detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene

unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería

contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.

Nodebe:

•Arrojarlaalaguaosumergirlaenella

•Exponerlaatemperaturassuperioresa100°C(212°F)

•Repararlaodesmontarla

Deshágasedelabateríasegúnespeciquenlasleyesonormaslocales.

PRECAUCIÓN:

Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdebra

ópticaotransmisores)instalados,tengaencuentalosiguiente:

•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación

láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.

•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecicadosaquí,podría

exponersearadiacionespeligrosas.

PELIGRO

26ThinkCentreHardwareMaintenanceManual

Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalo

siguiente:

Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon

instrumentosópticos,yeviteexponersedirectamentealrayoláser.

≥18kg≥32kg≥55kg

PRECAUCIÓN:

Adopteprocedimientossegurosallevantarelequipo.

PRECAUCIÓN:

Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede

alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo

podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,

asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.

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Chapter2.Safetyinformation27

28ThinkCentreHardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythismanual.

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Formachinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675.

Dimensions

Width:160mm(6.3inches)

Height:388mm(15.28inches)

Depth:422mm(16.61inches)

Weight

Maximumcongurationasshipped:8.76kg(19.31lb)(withoutpackage)

Maximumcongurationasshipped:12.26kg(27.03lb)(withpackage)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

©CopyrightLenovo201229

Formachinetypes:0900,0967,1271,3578,3594,3596,3598,3629,3654,

3660,3664,3668,and3676.

Dimensions

Width:99mm(3.9inches)

Height:335mm(13.19inches)

Depth:382mm(15.04inches)

Weight

Maximumcongurationasshipped:6.86kg(15.12lb)(withoutpackage)

Maximumcongurationasshipped:9.56kg(21.08lb)(withpackage)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon

theWindowsoperatingsystempreinstalled,theprogramsmightvary.

AccessingLenovoprogramsontheWindows7operatingsystem

OntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovo

ThinkVantage®ToolsprogramorfromControlPanel.

AccessingLenovoprogramsfromtheLenovoThinkVantageToolsprogram

ToaccessLenovoprogramsfromtheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙

LenovoThinkVantageTools.Thendouble-clickaprogramicontoaccesstheprogram.

30ThinkCentreHardwareMaintenanceManual

Note:IfaprogramiconintheLenovoThinkVantageToolsprogramnavigationwindowisdimmed,it

indicatesthatyouneedtoinstalltheprogrammanually.Toinstalltheprogrammanually,double-clickthe

programicon.Then,followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,the

programiconwillbeactivated.

Table1.ProgramsintheLenovoThinkVantageToolsprogram

ProgramIconname

CommunicationsUtilityWebConferencing

FingerprintSoftwareFingerprintReader

LenovoSolutionCenterSystemHealthandDiagnostics

PasswordManagerPasswordVault

PowerManagerPowerControls

RecoveryMediaFactoryRecoveryDisks

RescueandRecovery®EnhancedBackupandRestore

SimpleTapSimpleTap

SystemUpdateUpdateandDrivers

ViewManagementUtilityScreenLayout

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsfromControlPanel

ToaccessLenovoprogramsfromControlPanel,clickStart➙ControlPanel.Thendependingonthe

programyouwanttoaccess,clickthecorrespondingsectionandthenclickthecorrespondinggreentext.

Note:IfyoudonotndtheprogramyouneedinControlPanel,opentheLenovoThinkVantageTools

programnavigationwindowanddouble-clickthedimmedicontoinstalltheprogramyouneed.Then,

followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,theprogramiconwillbe

activated,andyoucanndtheprograminControlPanel.

TheprogramsandthecorrespondingsectionsandgreentextsinControlPanelarelistedinthefollowing

table.

Table2.ProgramsinControlPanel

ProgramControlPanelsectionGreentextinControlPanel

CommunicationsUtilityHardwareandSoundLenovo-WebConferencing

FingerprintSoftwareSystemandSecurity

HardwareandSound

Lenovo-FingerprintReader

LenovoSolutionCenterSystemandSecurityLenovo-SystemHealthand

Diagnostics

PasswordManagerSystemandSecurity

UserAccountsandFamilySafety

Lenovo-PasswordVault

PowerManagerHardwareandSound

SystemandSecurity

Lenovo-PowerControls

RecoveryMediaSystemandSecurityLenovo-FactoryRecoveryDisks

RescueandRecoverySystemandSecurityLenovo-EnhancedBackupand

Restore

Chapter3.Generalinformation31

Table2.ProgramsinControlPanel(continued)

ProgramControlPanelsectionGreentextinControlPanel

SimpleTapProgramsLenovo-SimpleTap

SystemUpdateSystemandSecurityLenovo-UpdateandDrivers

ViewManagementUtilitySystemandSecurityLenovoViewManagementUtility

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsontheWindows8operatingsystem

IfyourcomputerispreinstalledwiththeWindows8operatingsystem,youcanaccessLenovoprogramsby

doingeitherofthefollowing:

•ClicktheLenovoStarticonfromthetaskbar.Alistofprogramsisdisplayed.Double-clickaLenovo

programtolaunchit.Ifadesiredprogramisnotinthelist,clicktheplusicon+.

•PresstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotnd

theprogramyouneed,movethepointertothebottom-rightcornerofthescreentodisplaythecharms.

ThenclicktheSearchcharmtosearchforthedesiredprogram.

YourcomputersupportsthefollowingLenovoprograms:

•FingerprintSoftware

•LenovoCompanion

•LenovoExperience

•LenovoSolutionCenter

•LenovoStart

•LenovoSupport

•PasswordManager

•SystemUpdate

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

32ThinkCentreHardwareMaintenanceManual

Chapter4.Generalcheckout

Attention

Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartupsequencemight

havebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.

Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating

system,orboth.Fortheexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware

package.

BeforereplacingaFRU,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS

mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.Formoreinformationonhowto

determineandobtainthelatestlevelBIOS,see“BIOSlevels”onpage155.

Usethefollowingproceduretohelpdeterminethecauseofaproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6.

Ifyoudoreceivethecorrectresponse,proceedtostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage61.

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage62.

•Ifthecomputerhangsandnoerrorisdisplayed,turnoffthecomputerandthepower.Then,turnthe

powerandthecomputerbackon,continueatstep7.

7.RuntheDiagnosticprograms.See“Diagnostics”onpage53.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing

informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen

requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom

–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

–Isthefailurerepeatable?

©CopyrightLenovo201233

–Hasthiscongurationeverworked?

–Ifithasbeenworking,whatchangesweremadepriortoitfailing?

–Isthistheoriginalreportedfailure?

•Diagnosticsversion

–Typeandversionlevel

•Hardwareconguration

–Print(printscreen)congurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware

–Typeandversionlevel

Note:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.Havethesamediagnosticdiskettes(version)

7.Havethesamecongurationoptionssetinthesystem

8.Havethesamesetupforoperating-system-controlledles

Comparingthecongurationandsoftwareset-upbetween“workingandnon-working”systemswilloften

leadtoproblemresolution.

34ThinkCentreHardwareMaintenanceManual

Chapter5.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblemis

notdescribedhere,see“LenovoSupportWebsite”onpage32foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport

telephonenumbers,refertotheSafetyandWarrantyGuidethatcomeswithyourcomputerorgotothe

LenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart

whenyoupressthepower

switch.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa

workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,

makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

Themonitorscreenisblank.Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe

appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking

electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset

correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector

onthegraphicscard.

Thekeyboarddoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Themousedoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.

©CopyrightLenovo201235

SymptomAction

Theoperatingsystemdoesnot

start.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.

Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,

see“Selectingastartupdevice”onpage58.

Thecomputerbeepsmultiple

timesbeforetheoperating

systemstarts.

Verifythatnokeysarestuck.

AccessingControlPanelontheWindows8operatingsystem

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To

accessControlPanelontheWindows8operatingsystem,dooneofthefollowing:

•Fromthedesktop

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSettings.

3.ClickControlPanel.

•FromtheStartscreen

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSearch.

3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour

computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation

aboutaccessingandchangingtheBIOSsettings,refertoyourChapter6“UsingtheSetupUtility

program”onpage55.

4.Gotothe“Troubleshooting”onpage37andfollowtheinstructionsforthetypeofproblemyouare

experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe

nextstep.

5.Tryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings

hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin

casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea

capturedconguration,dothefollowing:

•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System

Protection➙SystemRestore.

•ForWindows8:OpenControlPanel,andthenclickSystemandSecurity➙System➙System

Protection➙SystemRestore.

Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage53formoreinformation.

•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.

See“LenovoSupportWebsite”onpage32formoreinformation.

36ThinkCentreHardwareMaintenanceManual

•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See

“LenovoSupportWebsite”onpage32formoreinformation.

•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa

virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.See“LenovoSupportWeb

site”onpage32formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware

optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea

hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour

computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramstoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage37

•“CDproblems”onpage39

•“DVDproblems”onpage40

•“Intermittentproblems”onpage41

•“Harddiskdriveproblems”onpage41

•“Keyboard,mouse,orpointingdeviceproblems”onpage42

•“Monitorproblems”onpage44

•“Networkingproblems”onpage45

•“Optionproblems”onpage48

•“Performanceandlockupproblems”onpage49

•“Printerproblems”onpage51

•“Serialportproblems”onpage51

•“Softwareproblems”onpage52

•“USBproblems”onpage53

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage38

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”

onpage38

•“Soundcomesfromoneexternalspeakeronly”onpage38

•“NoaudioinDOSapplicationsorgames”onpage38

Chapter5.Troubleshootinganddiagnostics37

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis

settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac

electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector

onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal

speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,

theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating

system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature

andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore

information.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage39.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If

youneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster

emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson

settingsound-cardsettings.

38ThinkCentreHardwareMaintenanceManual

•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD

drive”onpage39

•“ACDorDVDdoesnotwork”onpage39

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart

yourcomputer”onpage39

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto

aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe

discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”

onpage39.

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage39.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha

softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow

isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD

driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare

securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery

CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,

tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer

toyour“Selectingorchangingthestartupdevicesequence”onpage58forinformationonviewingand

changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand

cannotbechanged.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Chapter5.Troubleshootinganddiagnostics39

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage40

•“DVDmoviewillnotplay”onpage40

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage40

•“Playbackisverysloworchoppy”onpage40

•“Invaliddiscornodiscfoundmessage”onpage41

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor

theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

40ThinkCentreHardwareMaintenanceManual

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe

DVDdiscisinthedrivelabeled“DVD”.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe

fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Harddiskdriveproblems

Selectyoursymptomfromthefollowinglist:

•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage41

•“"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive”

onpage42

SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram

Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram

Actions:

•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.

•Ensurethatyourcomputerisconguredcorrectlytosupporttheharddiskdrives.

–IfyourcomputerisinstalledwithveSATAharddiskdrives,ensurethattheSATAharddiskdrive

enablementmodule(onetoveharddiskdrives)isinstalled.

–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement

module(onetoveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo

SolutionCenter”onpage53.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Chapter5.Troubleshootinganddiagnostics41

"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrect

harddiskdrive

Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingfromthecorrectharddiskdrive

Actions:

•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.

•EnsurethattheharddiskdriveyourcomputerstartsfromislistedastherststartupdeviceintheSetup

Utilityprogram.Referto“Selectingastartupdevice”onpage58.

Note:Inrarecases,theharddiskdrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch

cases,youmightneedtoreplacetheharddiskdrive.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See“Lenovo

SolutionCenter”onpage53.Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage42

•“Themouseorpointingdevicedoesnotwork”onpage43

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage43

•“Thewirelesskeyboarddoesnotwork”onpage43

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons

aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned

toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto

helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:

–OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

–OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

42ThinkCentreHardwareMaintenanceManual

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.See“Lenovo

SupportWebsite”onpage32fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe

computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe

mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused

foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS

settings.See“Enablingordisablingadevice”onpage57.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother

contaminantsontheballinsidethemouse.Cleanthemouse.

Thengerprintreaderdoesnotwork

Symptom:Thengerprintreaderdoesnotwork.

Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:

•Notenrollingyourngerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtynger.

•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour

computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Chapter5.Troubleshootinganddiagnostics43

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.

Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes

withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage44

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity”onpage44

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication

programs”onpage44

•“Theimageappearstobeickering”onpage44

•“Theimageisdiscolored”onpage45

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,see“LenovoSupportWebsite”onpage32.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod

ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe

power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart

someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome

applicationprograms.

Actions:

•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron

thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe

documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Theimageappearstobeickering

Symptom:Theimageappearstobeickering.

Actions:

44ThinkCentreHardwareMaintenanceManual

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,

noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check

thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway

fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)

apart.

3.Turnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:

OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

OntheWindows8operatingsystem,openControlPanelandclickHardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb

site”onpage32fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom

themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb

site”onpage32fordetails.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe

followinglist:

•“Ethernetproblems”onpage45

Formoreinformation,see“LenovoSupportWebsite”onpage32.

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Yourcomputercannotconnecttothenetwork”onpage46

•“Theadapterstopsworkingfornoapparentreason”onpage46

Chapter5.Troubleshootinganddiagnostics45

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails

orerrorsoccur”onpage47

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,

itconnectsat100Mbps”onpage47

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Ensurethat:

•Thecableisinstalledproperly.

ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100

meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try

adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver.

OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconguredtheadapterforfullduplex,ensurethattheswitchportisalsoconguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”

descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

46ThinkCentreHardwareMaintenanceManual

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,

itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Makesurethatthelinkpartnerissettoauto-negotiate.

•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Actions:

•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver

versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmele.

•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.

•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe

Windowsnoticationarea.

Note:OntheWindows7operatingsystem,clickShowhiddeniconsintheWindowsnotication

area.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheHelpin

AccessConnections.

•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis

case-sensitiveinformation.

AwirelessWANproblem

Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Action:TheWANcardisnotsupportedonthiscomputer.Removeit.

Note:SomecomputermodelsdonothaveawirelessWAN.

Chapter5.Troubleshootinganddiagnostics47

Bluetoothproblems

ForBluetoothproblems,selectyoursymptomfromthefollowinglist:

•“SounddoesnotcomefromtheBluetoothheadphone”onpage48

•“PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectly”onpage48

SounddoesnotcomefromtheBluetoothheadphone

Symptom:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeaker

eventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.

Action:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpentheControlPanelbyclickingStart➙ControlPanel.

3.ClickHardwareandSound➙Sound.

4.SelectthePlaybacktab.

5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.If

youareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.

6.ClickOKtoclosetheSoundwindow.

PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectly

Symptom:PersonalInformationManager(PIM)itemssentfromtheWindows7operatingsystemcannotbe

receivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.

Action:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled

deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough

Bluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasalewiththeextension

.contact.

Optionproblems

UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown

troubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage48

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage49

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided

withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction

correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother

installedadapters)todeterminetheresourcesrequiredforeachadapter.

48ThinkCentreHardwareMaintenanceManual

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:

–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.

–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.

–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Performanceandlockupproblems

Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:

•“Insufcientfreeharddiskdrivespace”onpage49

•“Excessivenumberoffragmentedles”onpage50

•“Insufcientmemory”onpage51

Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.

Insufcientfreeharddiskdrivespace

Symptom:Insufcientfreeharddiskdrivespace

TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.

TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:

1.ClickStart➙Computer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

TochecktheamountoffreespaceontheWindows8operatingsystem,dothefollowing:

1.OpentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

Tofreeupdiskspace,doanyofthefollowing:

•Procedure1

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

Chapter5.Troubleshootinganddiagnostics49

4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,

andthenclickOK.

•Procedure2

1.OpenControlPanel.

2.ClickPrograms.

3.ClickTurnWindowsfeaturesonoroff.

4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.

•Procedure3

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

4.ClickCleanupsystemles.

5.ClicktheMoreOptionstab.

6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.

7.Alistofinstalledprogramsisdisplayed.Selecttheprogramthatyouwanttoremove.Click

Uninstall/Change.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder

namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe

helpsystemforyoure-mailapplication.

Excessivenumberoffragmentedles

Symptom:Excessivenumberoffragmentedles

Action:RuntheWindowsDiskDefragmenterprogram.

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk

drive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocomplete.

OntheWindows7operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.ClickStart➙Computer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickDefragmentNow,thenclickContinue.

6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.

OntheWindows8operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.OpentheWindowsExplorerandclickComputer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickOptimize.

6.ClickOptimizeagaintostartadisk-defragmentationprocess.

50ThinkCentreHardwareMaintenanceManual

Insufcientmemory

Symptom:Insufcientmemory

Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.

Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,see“LenovoSupportWeb

site”onpage32.Forstep-by-stepinstructionsoninstallingmemory,see“Installingorreplacingamemory

module”onpage89.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Printerproblems

Symptom:Theprinterdoesnotwork.

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe

computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS

settings.FormoreinformationaboutBIOSsettings,seeChapter6“UsingtheSetupUtilityprogram”

onpage55.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou

cannotcorrecttheproblem,havethecomputerserviced.See“LenovoSupportWebsite”onpage32.

Serialportproblems

Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.

Symptom:Serialportcannotbeaccessed.

Actions:

•Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.

Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation

fortheserial-deviceoption.

•Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandrmlyseated.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on

page53forinstructions).Ifyouneedtechnicalassistance,see“LenovoSupportWebsite”onpage32.

Chapter5.Troubleshootinganddiagnostics51

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage52

•“Softwaredoesnotworkasexpected”onpage52

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort

dates,alwaysassumingthersttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.

Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare

havingdifcultyperformingaspecictaskwithinasoftwareprogram,refertothehelpsystemforthat

program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently

fromtheF1key.

•IfyouarehavingdifcultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe

Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconict.)

–Thesoftwareisdesignedtooperateonyourcomputer.

–Othersoftwareworksonyourcomputer.

–Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation

suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand

solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:

–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System

➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

–OntheWindows8operatingsystem,openControlPanelandclickSystemandSecurity➙System➙

SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand

reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware

manufacturerorsee“LenovoSupportWebsite”onpage32fordetails.

52ThinkCentreHardwareMaintenanceManual

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB

devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.

•MakesureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.

RefertothedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramstotesttheUSBconnector(see

“LenovoSolutionCenter”onpage53forinstructions).IftheUSBdevicecamewithitsowndiagnostics,

runthosediagnosticsagainsttheUSBdevice.Ifyouneedtechnicalassistance,see“LenovoSupport

Website”onpage32.

Diagnostics

Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramcan

alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.

Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris

runningtheWindowsoperatingsystem.

Notes:

1.YourcomputerispreinstalledwiththeLenovoSolutionCenterprogramfordiagnosticpurposes.For

moreinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolutionCenter”onpage53.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprogram,save

andprinttheloglescreatedbythediagnosticprogram.Youwillneedthelogleswhenyouspeaktoa

Lenovotechnicalsupportrepresentative.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramcanbedownloadedfromhttp://www.lenovo.com/diags.

•IfyouareusingotherWindowsoperatingsystemratherthanWindows7andWindows8,goto

http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage30.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

thelogles.YouwillneedthelogleswhenyouspeaktoaLenovotechnicalsupportrepresentative.

Chapter5.Troubleshootinganddiagnostics53

54ThinkCentreHardwareMaintenanceManual

Chapter6.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless

ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar

settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple

beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram

menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using

passwords”onpage55.

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory

modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe

promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,selectSaveChangesandExitatthebottomofthe

screen.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange

settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.Then,follow

theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto

performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer

anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves

computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

©CopyrightLenovo201255

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it

isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,

usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskpasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris

turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou

areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan

AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto

accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword

istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,

youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena

HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe

harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk

driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe

harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or

HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

56ThinkCentreHardwareMaintenanceManual

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore

information,see“Passwordconsiderations”onpage56.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.Formachinetypes0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675,see“Removingthecomputercover”onpage82.Formachinetypes

0900,0967,1271,3578,3594,3596,3598,3629,3654,3660,3664,3668,and3676,see“Removing

thecomputercover”onpage118.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage71.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

5.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.Formachine

types0896,0958,1112,2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and3675,see

“Completingthepartsreplacement”onpage115.Formachinetypes0900,0967,1271,3578,3594,

3596,3598,3629,3654,3660,3664,3668,and3676,see“Completingthepartsreplacement”on

page154.

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby

holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep3.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.Formachine

types0896,0958,1112,2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and3675,see

“Completingthepartsreplacement”onpage115.Formachinetypes0900,0967,1271,3578,3594,

3596,3598,3629,3654,3660,3664,3668,and3676,see“Completingthepartsreplacement”on

page154.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

Chapter6.UsingtheSetupUtilityprogram57

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage59.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof

thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou

selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange

thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError

StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage59.

EnablingErPcompliancemode

Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe

SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.

ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and

pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature

58ThinkCentreHardwareMaintenanceManual

Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

•Enablingtheafterpowerlossfeature

Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem

BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperatingsystem.

TochangetheBIOSsettings,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault.

3.Dependingontheoperatingsystemtobeinstalled,dooneofthefollowing:

•ToinstalltheWindows8(64-bit)operatingsystem,selectEnabled.

•ToinstallanoperatingsystemotherthanWindows8(64-bit),selectDisabled.

4.SelectYesinthewindowdisplayedandpressEntertoconrmyourselection.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage59.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.

YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.

WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup

Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to

saveandexittheSetupUtilityprogram.

Chapter6.UsingtheSetupUtilityprogram59

60ThinkCentreHardwareMaintenanceManual

Chapter7.Symptom-to-FRUindex

TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedrst.

AlwaysbeginwiththeChapter4“Generalcheckout”onpage33.Youcanusethisindextohelpyoudecide

whichFRUsareneededwhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis

index,goto“Undeterminedproblems”onpage65.

Notes:

1.Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagerst.

2.Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrormessagewhenrunningatest,butdidreceivea

POSTerrormessage,diagnosethePOSTerrormessagerst.

3.Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsintherstpartofthisindex.

Harddiskdrivebooterror

Aharddiskdrivebooterror(errorcodes1962andI999030X)canhavethefollowingcauses.

ErrorFRU/Action

Thestart-updriveisnotinthebootsequencein

conguration.

Checkthecongurationandensurethestart-updriveis

inthebootsequence.

Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestart-updriveiscorrupted.Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk

drive.

2.Usingtheoperatingsystemsprogram,formatthe

harddiskdrive.

Thedriveisdefective.Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowerproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation:

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessor(s)connection

Reseatconnectors

Checkthepowercordforcontinuity.Powercord

Checkthepower-onswitchforcontinuity.Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.

©CopyrightLenovo201261

Thefollowingtablesdescribesbeepsymptoms.

BeepSymptomFRU/Action

2shortbeepsCMOSsettingerrorPerformthefollowingactionsinorder.

1.StarttheSetupUtilityprogramandpressF10to

Saveandexit.SeeChapter6“UsingtheSetupUtility

program”onpage55.

2.StarttheSetupUtilityprogramandpressF9toload

defaultsandthenpressF10toSaveandexit.

3.PerformaBoot-blockrecovery.See“Recovering

fromaPOSTandBIOSupdatefailure”onpage157.

3shortbeepsandthen1longbeepDRAMmemory

error

Performthefollowingactionsinorder.

1.Makesurethememorymodule(s)areproperlyseated

intheconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

POSTerrorcodes

Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem

andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing

operations.

•Checkssomebasicsystem-boardoperations

•Checksthememoryoperation

•Startsthevideooperation

•Veriesthatthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral

errormessagestoappear.Whenyoucorrectthecauseofthersterrormessage,theothererrormessages

probablywillnotappearonthescreenthenexttimeyouturnonthesystem.

POSTErrorcodePOSTErrormessageDescription/Action

00CEMachineTypeorSerialNumberisINVALIDThiserrormessageisdisplayedwhenthemachine

typeortheserialnumberisinvalid.

0211KeyboardnotfoundThiserrormessageisdisplayedwhenthereisno

keyboarddetected.

0135FanfailureThesystemmightbeoverheating.

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

Note:Iftheproblemiscausedbythe

microprocessorfan,pressingF10willnotsolve

theproblem.

0164MemorysizedecreasedThiserrormessageisdisplayedwhenthememory

sizehasdecreased.

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

62ThinkCentreHardwareMaintenanceManual

POSTErrorcodePOSTErrormessageDescription/Action

1762CongurationchangehasoccurredThiserrormessageisdisplayedwhenaharddisk

driveoropticaldrivechangehasbeenmade.

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

1820Morethanoneexternalngerprintreader

isattached.Poweroffandremoveallbut

thereaderthatyousetupwithinyourmain

operatingsystem.

Ifmorethanoneexternalngerprintreaderis

connectedtoacomputer,thiserrormessagewill

bedisplayedtoinformyoutoremoveallofthe

ngerprintkeyboardsexcepttheonecompatible

withthengerprintapplicationonyourcomputer.

1962Nooperatingsystemfound.Pressanykey

torepeatbootsequence.

ThiserroroccursonlyafterthePOSTiscompleted.

Pressanykeytorepeatbootsequence.

0162SetupdataintegritycheckfailurePressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0167NoprocessormicrocodeupdatefoundThiserrormessageindicatesthatthereis

nomicrocodeupdateimageforthecurrent

microprocessor.

0175SystemSecurity-SecuritydatacorruptedPressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0176SystemSecurity-Thesystemhasbeen

tamperedwith

Thiserrormessageisdisplayedwhenthe

computeristurnedonwiththecoveropenor

removed.

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0189SystemSecurity-Cannotreadthe

SecurityEEPROM

ThiserrormessageindicatesthattheSecurity

EEPROMmaybebrokenorremoved.

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0197SystemSecurity-Unauthorizedsecurity

datachangedetected

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0190SystemSecurity-Invalidsecuritychange

requested

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

0199SystemSecurity-Securitypasswordretry

countexceeded

PressF1toentertheSetupUtilityprogram.

ThenpressF10tosaveandexittheSetupUtility

program.

Chapter7.Symptom-to-FRUindex63

Miscellaneouserrormessages

Message/SymptomFRU/Action

ChangingdisplaycolorsDisplay/Monitor

Computerwillnotpower-off.See“Harddiskdriveboot

error”onpage61.

1.PowerSwitch

2.SystemBoard

3.Risercard,ifinstalled

ComputerwillnotRPLfromserver1.Ensurethatnetworkisinstartupsequenceasrst

deviceorrstdeviceafterdiskette

2.EnsurethatnetworkadapterisenabledforRPL

3.Networkadapter(Advisenetworkadministratorof

newMACaddress)

ComputerwillnotperformaWakeonLAN(ifapplicable)1.Checkpowersupplyandsignalcableconnections

tonetworkadapter

2.Ensurethattheoperatingsystemsettingsaresetto

enableWakeonLAN

3.EnsureWakeonLANfeatureisenabledin

Setup/Conguration(see“StartingtheSetupUtility

program”onpage55)

4.EnsurenetworkadministratorisusingcorrectMAC

address

5.EnsurenointerruptorI/Oaddressconicts

6.Networkadapter(advisenetworkadministratorof

newMACaddress)

Deadcomputer.See“Harddiskdrivebooterror”onpage

61.

1.PowerSupply

2.SystemBoard

Diskettedrivein-uselightremainsonordoesnotlight

whendriveisactive.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Flashingcursorwithanotherwiseblankdisplay.1.SystemBoard

2.PrimaryHardDiskDrive

3.HardDiskDriveCable

IncorrectmemorysizeduringPOST1.RuntheMemorytests

2.MemoryModule

3.SystemBoard

"InsertaDiskette"iconappearswithaknown-good

diagnosticsdisketteintherst3.5-inchdiskettedrive.

1.SystemBoard

2.DisketteDriveCable

3.NetworkAdapter

Intensityorcolorvariesfromlefttorightofcharacters

andcolorbars

1.Display

2.Videoadapter(ifpresent)

3.SystemBoard

Nopowerorfannotrunning1.See“Harddiskdrivebooterror”onpage61.

64ThinkCentreHardwareMaintenanceManual

Message/SymptomFRU/Action

Non-systemdiskordiskerror-typemessagewitha

known-gooddiagnosticdiskette.

1.DisketteDrive

2.SystemBoard

3.DisketteDriveCable

Otherdisplaysymptomsnotlistedabove(includingblank

orillegibledisplay)

1.Display

2.SystemBoard

Power-onindicatororharddiskdrivein-uselightnoton,

butcomputerworkscorrectly

1.Powerswitch/LEDassembly

2.SystemBoard

Printerproblems1.Printer

2.SystemBoard

Programloadsfromtheharddiskwithaknown-good

diagnosticsdisketteintherst3.5-inchdiskettedrive

1.RunSetupandcheckStartupsequence.

2.DisketteDrive

3.DisketteDriveCable

4.SystemBoard

5.PowerSupply

RPLcomputercannotaccessprogramsfromitsownhard

disk.

1.IfnetworkadministratorisusingLCCMHybridRPL,

checkstartupsequence:

a.Firstdevice-network

b.Seconddevice-harddisk

2.Harddiskdrive

RPLcomputerdoesnotRPLfromserver1.Checkstartupsequence

2.CheckthenetworkadapterLEDstatus

Serialorparallelportdevicefailure(systemboardport)1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.SystemBoard

Serialorparallelportdevicefailure(adapterport)1.ExternalDeviceSelf-TestOK?

2.ExternalDevice

3.Cable

4.AlternateAdapter

5.SystemBoard

Someorallkeysonthekeyboarddonotwork1.Keyboard

2.KeyboardCable

3.SystemBoard

Undeterminedproblems

Ifyouencounterundeterminedproblems,dothefollowing:

1.Turnoffthecomputerandthepower.

2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.

a.Externaldevices(modem,printer,ormouse)

b.Anyadaptercards

c.Memorymodules

Chapter7.Symptom-to-FRUindex65

d.Extendedvideomemory

e.ExternalCache

f.ExternalCacheRAM

g.Harddiskdrive

h.Diskettedrive

3.Turnonthepowerandthecomputertore-testthesystem.

4.Repeatsteps1through3untilyoundthefailingdeviceoradaptercards.

Ifalldevicesandadaptercards

havebeenremoved,andtheproblemcontinues,replacethesystemboard.See“Replacingthesystem

board”onpage99or“Replacingthesystemboard”onpage140.

66ThinkCentreHardwareMaintenanceManual

Chapter8.Locations

Thischapterintroducesthelocationsofthecomputerhardwarecomponents.

Formachinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675.

Locatingconnectors,controls,andindicatorsonthefrontofyour

computer

Figure1“Frontconnector,control,andindicatorlocations”onpage67showsthelocationsofthe

connectors,controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator5USBconnector(USBport1)

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USBconnector(USBport2)

©CopyrightLenovo201267

Locatingconnectorsontherearofyourcomputer

Figure2“Rearconnectorlocations”onpage68showsthelocationsoftheconnectorsontherearofyour

computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto

connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Voltage-selectionswitch(availableonsome

models)

10PCIExpressx16graphicscardslot

2Powercordconnector11PCIExpressx1cardslot

3PS/2keyboardconnector12PCIExpressx1cardslotorPCIcardslot

4DVImonitorconnector13Integratedcablelock(Kingstonlock)slot

5VGAmonitorconnector14Padlockloop

6USBconnectors(USBports3to6)15Optionalserialport(Serialport2)

7Microphoneconnector16Ethernetconnector

8Audioline-outconnector17Serialport(Serialport1)

9Audioline-inconnector18PS/2mouseconnector

ConnectorDescription

Audioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo

system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween

theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe

computer.

Audioline-outconnectorUsedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered

stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia

keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal

recordingdevice.

68ThinkCentreHardwareMaintenanceManual

ConnectorDescription

DVImonitorconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVImonitorconnector.

EthernetconnectorUsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet

cable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif

youusespeech-recognitionsoftware.

PS/2keyboardconnector

(optional)

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnector

(optional)

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

SerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea

9-pinserialport.

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a

USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB

devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional

USBdevices.

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

LocatingmajorFRUsandCRUs

Figure3“LocatingmajorFRUsandCRUs”onpage70showsthelocationsofthevariouscomponentsin

yourcomputer.Toremovethecomputercover,see“Removingthecomputercover”onpage82.

Chapter8.Locations69

Figure3.LocatingmajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshowninFigure3“LocatingmajorFRUsandCRUs”onpage70and

identieswhichFRUsalsoareself-serviceCRUsoroptional-serviceCRUs.

Notes:

70ThinkCentreHardwareMaintenanceManual

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof

thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other

self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard

diskdrives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan

accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the

specicCRUisvisible.

NumberFRUdescriptionSelf-serviceCRUOptional-serviceCRU

1PowersupplyassemblyNoYes

2HeatsinkandfanassemblyNoYes

3MicroprocessorNoYes

4MemorymodulesYesNo

5Opticaldrive(availableinsomemodels)YesNo

6FrontWiFiantennaNoYes

7FrontaudioandUSBassemblyNoYes

8FrontbezelYesNo

9HarddiskdriveNoYes

10SystemboardNoNo

11BatteryYesNo

12WiFicardmoduleNoYes

13WiFiadaptercardNoYes

14RearWiFiantennaYesNo

15PeripheralComponentInterconnect(PCI)cardYesNo

16RearfanNoYes

17KeyboardYesNo

18MouseYesNo

LookingupFRUinformation

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:

http:/www.lenovo.com/serviceparts-lookup

Locatingpartsonthesystemboard

Yourcomputercomeswitheitherofthefollowingtypesofsystemboard.

Chapter8.Locations71

Figure4“Systemboardpartlocations”onpage72showsthelocationsofthepartsononetypeofsystem

board.

Figure4.Systemboardpartlocations

14-pinpowerconnector12SATAconnectors(3)

2Microprocessor13FrontUSBconnector2(forconnectinganadditionalUSB

device)

3Microprocessorfanconnector14ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

4Memoryslot1(DIMM1)15Battery

5Memoryslot2(DIMM2)16Coverpresenceswitchconnector(Intrusionswitch

connector)

6Thermalsensorconnector17Serial(COM2)connector

724-pinpowerconnector18Frontaudioconnector

8Powerfanconnector19Internalspeakerconnector

9Parallelconnector20PCIExpressx1cardslots(2)

10Frontpanelconnector(forconnectingLED

indicatorsandthepowerswitch)

21PCIExpressx16graphicscardslot

11FrontUSBconnector1(forconnectingUSB

connectors1and2onthefrontbezel)

22Systemfanconnector

72ThinkCentreHardwareMaintenanceManual

Figure5“Systemboardpartlocations”onpage73showsthelocationsofthepartsontheothertype

ofsystemboard.

Figure5.Systemboardpartlocations

14-pinpowerconnector13SATAconnectors(4)

2Microprocessor14FrontUSBconnector1(forconnectingUSBconnectors1

and2onthefrontbezel)

3Microprocessorfanconnector15FrontUSBconnector2(forconnectinganadditionalUSB

device)

4Memoryslot1(DIMM1)16Serial(COM2)connector

5Memoryslot2(DIMM2)17Internalspeakerconnector

6Thermalsensorconnector18Frontaudioconnector

724-pinpowerconnector19PCIcardslots(2)

8Battery20PCIExpressx1cardslot

9Parallelconnector21PCIExpressx16graphicscardslot

10Powerfanconnector22Coverpresenceswitchconnector(Intrusionswitch

connector)

11ClearCMOS(ComplementaryMetalOxide

Semiconductor)/Recoveryjumper

23Systemfanconnector

12Frontpanelconnector(forconnectingLED

indicatorsandthepowerswitch)

Chapter8.Locations73

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour

computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal

drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou

caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe

appropriatesectionin“Installingorreplacinghardware”onpage81forinstructionsonhowtoinstallor

replaceinternaldrivesforyourcomputer.

Figure6“Drivebaylocations”onpage74showsthelocationsofthedrivebays.

Figure6.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalledinsomemodels)

2Bay2-Slimcardreaderdrivebay

3Bay3-PrimarySATAharddiskdrivebay(witha3.5-inchSATAharddiskdriveinstalled)

4Bay4-SecondarySATAharddiskdrivebay

74ThinkCentreHardwareMaintenanceManual

Formachinetypes:0900,0967,1271,3578,3594,3596,3598,3629,3654,

3660,3664,3668,and3676.

Locatingconnectors,controls,andindicatorsonthefrontofyour

computer

Figure7“Frontconnector,control,andindicatorlocations”onpage75showsthelocationsofthe

connectors,controls,andindicatorsonthefrontofyourcomputer.

Figure7.Frontconnector,control,andindicatorlocations

1Opticaldriveeject/closebutton5USBconnector(USBport2)

2Powerswitch6Microphoneconnector

3Harddiskdriveactivityindicator7Headphoneconnector

4Powerindicator8USBconnector(USBport1)

Chapter8.Locations75

Locatingconnectorsontherearofyourcomputer

Figure8“Rearconnectorlocations”onpage76showsthelocationsoftheconnectorsontherearofyour

computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto

connectthecablesonyourcomputer.

Figure8.Rearconnectorlocations

1Powercordconnector9Audioline-inconnector

2PS/2mouseconnector10PCIExpressx16graphicscardslot

3PS/2keyboardconnector11PCIExpressx1cardslots(2)

4DVImonitorconnector12Ethernetconnector

5VGAmonitorconnector13Integratedcablelock(Kingstonlock)slot

6USBconnectors(USBports3to6)14Serialport

7Microphoneconnector15Padlockloop

8Audioline-outconnector

LocatingmajorFRUsandCRUs

Figure9“LocatingmajorFRUsandCRUs”onpage77showsthelocationsofthemajorFRUsandCRUs

inthecomputer.Toremovethecomputercover,see.Toremovethecomputercover,see“Removingthe

computercover”onpage118.

76ThinkCentreHardwareMaintenanceManual

Figure9.LocatingmajorFRUsandCRUs

ThefollowingtableliststhemajorFRUsshowninFigure9“LocatingmajorFRUsandCRUs”onpage77and

identieswhichFRUsalsoareself-serviceCRUsoroptional-serviceCRUs.

Chapter8.Locations77

Notes:

•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof

thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other

self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard

diskdrives,andopticaldrives.

•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan

accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the

specicCRUisvisible.

NumberFRUdescriptionSelf-serviceCRUOptional-serviceCRU

1PowersupplyassemblyNoYes

2MicroprocessorNoYes

3MemorymodulesYesNo

4Opticaldrive(availableinsomemodels)YesNo

5FrontWiFiantennaNoYes

6FrontbezelYesNo

7FrontaudioandUSBassemblyNoYes

8FrontfanNoYes

9HarddiskdriveNoYes

10BatteryYesNo

11SystemboardNoNo

12WiFicardmoduleNoYes

13WiFiadaptercardNoYes

14RearWiFiantennaYesNo

15PeripheralComponentInterconnect(PCI)cardYesNo

16HeatsinkandfanassemblyNoYes

17KeyboardYesNo

18MouseYesNo

LookingupFRUinformation

FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:

http:/www.lenovo.com/serviceparts-lookup

Locatingpartsonthesystemboard

Figure10“Systemboardpartlocations”onpage79showsthelocationsofthepartsonthesystemboard.

78ThinkCentreHardwareMaintenanceManual

Figure10.Systemboardpartlocations

14-pinpowerconnector12SATAconnectors(4)

2Microprocessor13FrontUSBconnector2(forconnectingadditionalUSB

devices)

3Microprocessorfanconnector14ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

4Memoryslot1(DIMM1)15Battery

5Memoryslot2(DIMM2)16Coverpresenceswitchconnector(Intrusionswitch

connector)

6Thermalsensorconnector17Serial(COM2)connector

724-pinpowerconnector18Frontaudioconnector

8Powerfanconnector19Internalspeakerconnector

9Parallelconnector20PCIExpressx1cardslots(2)

10Frontpanelconnector(forconnectingLED

indicatorsandpowerswitch)

21PCIExpressx16graphicscardslot

11FrontUSBconnector1(forconnectingUSB

ports1and2onthefrontbezel)

22Systemfanconnector

Chapter8.Locations79

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour

computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal

drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.Your

computercomeswiththefollowingfactory-installeddrives:

•Anopticaldriveinbay1

•A3.5-inchharddiskdriveinbay3

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou

caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe

appropriatesectionin“Installingorreplacinghardware”onpage117forinstructionsonhowtoinstallor

replaceinternaldrivesforyourcomputer.

Figure11“Drivebaylocations”onpage80showsthelocationsofthedrivebays.

Figure11.Drivebaylocations

1Bay1-Opticaldrivebay

2Bay2-Cardreaderdrivebay

2Bay3-SATAharddiskdrivebay(witha3.5-inchharddiskdriveinstalled)

80ThinkCentreHardwareMaintenanceManual

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,

2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and

3675)

ThischapterprovidesinformationabouttheFRUreplacementinstructions.

Important:BesuretoreadandunderstandChapter2“Safetyinformation”onpage3beforereplacingany

FRU.Theseprecautionsandguidelineswillhelpyouworksafely.

Note:FRUreplacementsaretobedoneonlybytrainedservicetechnicians.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved

fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can

seriouslydamagecomputercomponentsandparts.

Whenyouhandlecomputerpartsandcomponents,taketheseprecautionstoavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayscarefullyhandlethepartsandothercomputercomponents.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingthenewparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This

reducesstaticelectricityfromthepackageandyourbody.

•Removethenewpartfromthestatic-protectivepackageanddirectlyinstallitinthecomputerwithout

placingitonanyothersurface.Ifitishardforyoutodothisinyourspecicsituation,placethe

static-protectivepackageofthenewpartonasmooth,levelsurface,andthenplacethenewparton

thestatic-protectivepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand

thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstanding“Importantsafetyinformation”

onpage1.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For

someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.

©CopyrightLenovo201281

Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour

computer”onpage67and“Locatingconnectorsontherearofyourcomputer”onpage68toidentifythe

requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection

andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe

computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage

67and“Locatingconnectorsontherearofyourcomputer”onpage68.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegrated

cablelock.

82ThinkCentreHardwareMaintenanceManual

5.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto

removeit.

Figure12.Removingthecomputercover

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)83

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel

outward.

Figure13.Removingthefrontbezel

84ThinkCentreHardwareMaintenanceManual

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe

correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon

theleftside.

Figure14.Reinstallingthefrontbezel

5.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)85

3.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.

Figure15.RemovingthescrewthatsecuresthePCIcardlatch

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit

outoftheslot.

86ThinkCentreHardwareMaintenanceManual

Figure16.RemovingthePCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem

board”onpage71.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips

areclosedbeforeyouinstallthegraphicscard.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)87

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure17.InstallingaPCIcard

8.ReinstallthescrewtosecurethePCIcardlatchinplace.

9.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,

suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn

offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts

forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An

errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumcoincellbatterynotice”intheSafetyandWarrantyGuideforinformationabout

replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage71.

88ThinkCentreHardwareMaintenanceManual

4.Removetheoldbattery.

Figure18.Removingtheoldbattery

5.Installanewbattery.

Figure19.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on

page115.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage

mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter6“UsingtheSetup

Utilityprogram”onpage55.

9.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhastwoslotsforinstallingorreplacingDDR3DIMMsthatprovideuptoamaximumof16GB

systemmemory.Wheninstallingorreplacingamemorymodule,use2GB,4GB,or8GBDDR3DIMMs

inanycombinationuptoamaximumof16GB.

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage71.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)89

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer

model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory

slots.See“InstallingorreplacingaPCIcard”onpage85.

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure20.Removingamemorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou

wanttoinstallthememorymodule.

Figure21.Openingtheretainingclips

90ThinkCentreHardwareMaintenanceManual

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory

modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight

downintotheslotuntiltheretainingclipsclose.

Figure22.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

9.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Note:Theopticaldriveisonlyavailableinsomemodels.

Toinstallorreplaceanopticaldrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)91

4.Removethethreescrewsthatsecuretheopticaldrive.Then,slidetheopticaldriveoutofthefront

ofthecomputer.

Figure23.Removingtheopticaldrive

5.Slidethenewopticaldriveintothedrivebayfromthefrontandalignthescrewholesinthenewoptical

drivewiththecorrespondingholesinthedrivebay.Then,installthethreescrewstosecurethenew

opticaldriveinplace.

Figure24.Installingtheopticaldrive

92ThinkCentreHardwareMaintenanceManual

6.Connectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailable

SATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.Then,

locateanavailableve-wirepowerconnectorandconnectittotherearofthenewopticaldrive.

Figure25.ConnectingaSATAopticaldrive

7.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage71.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage71.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)93

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe

systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.

b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe

systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure26.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned

withtheholesonthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis

towardthemicroprocessorfanconnectoronthesystemboard.

9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.

Donotover-tightenthescrews.

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.

b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage71.

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

94ThinkCentreHardwareMaintenanceManual

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthe24-pinpowerconnectorand

4-pinpowerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.

Note:Youmightalsoneedtoreleasethepowersupplyassemblycablesfromsomecableclipsorties

thatsecurethecablestothechassis.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)95

4.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe

powersupplyassembly.

Figure27.Removingthescrewsforthepowersupplyassembly

5.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

6.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.Somepowersupply

assembliesautomaticallysensethevoltage,somepowersupplyassembliesarevoltagespecic,and

somepowersupplyassemblieshaveavoltage-selectionswitch.Ifyourpowersupplyassemblyhas

avoltage-selectionswitch,makesurethatyousetthevoltage-selectionswitchtomatchthevoltage

availableatyourelectricaloutlet.Ifnecessary,useaballpointpentoslidethevoltage-selectionswitch

tothecorrectposition.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis100–127Vac,setthevoltage-selection

switchto115V.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis200–240Vac,setthevoltage-selection

switchto230V.

7.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply

assemblyalignwiththoseinthechassis.

8.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

9.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

10.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

96ThinkCentreHardwareMaintenanceManual

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating

partsonthesystemboard”onpage71.

5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage93.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit

doesnotgetincontactwithanything.

6.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.

Figure28.Accessingthemicroprocessor

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)97

Figure29.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1

ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.

Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.

9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

10.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew

microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

98ThinkCentreHardwareMaintenanceManual

11.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

Figure30.Installingthemicroprocessor

12.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew

microprocessorinthesocket.

13.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage93.

14.Reconnectallcablesthatweredisconnectedfromthesystemboard.

15.Tocompletethereplacement,goto“Completingthepartsreplacement”onpage115.

Replacingthesystemboard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethesystemboard.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeopeningthecomputercover.

Toreplacethesystemboard,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.RemoveallmemorymodulesandPCIcardsthatarecurrentlyinstalled.See“Installingorreplacinga

memorymodule”onpage89and“InstallingorreplacingaPCIcard”onpage85.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,

3617,3634,3655,3662,3665,and3675)99

5.Carefullytakenoteofthelocationsofallcableconnectionsonthesystemboardanddisconnectall

thecables.See“Locatingpartsonthesystemboard”onpage71.

6.Removetheheatsinkandfanassemblyfromthefailingsystemboard.See“Replacingtheheatsinkand

fanassembly”onpage93.

7.Removethesixscrewsthatsecurethesystemboard.

Figure31.Removingthesixscrewsthatsecurethesystemboard

8.Carefullyslidethesystemboardsothatitcanbereleasedfromthemountingstudsthatsecurethe

systemboardinplace.

9.Liftthesystemboardoutofthechassis.

10.Removethemicroprocessorfromthefailingsystemboardandinstallitonthenewsystemboard.

See“Replacingthemicroprocessor”onpage96.

11.Installthenewsystemboardintothechassisbyaligningthesixmountingstudsinthechassiswiththe

correspondingholesinthenewsystemboard.Carefullyslidethenewsystemboardintothechassisuntil

itissecuredinplacebythemountingstuds.Then,installthesixscrewstosecurethesystemboard.

12.Installtheheatsinkandfanassemblyandconnecttheheatsinkandfanassemblycabletothenew

systemboard.See“Replacingtheheatsinkandfanassembly”onpage93.

13.InstallallmemorymodulesandPCIcardsremovedfromthefailingsystemboardonthenewsystem

board.See“Installingorreplacingamemorymodule”onpage89and“InstallingorreplacingaPCI

card”onpage85.

14.Reconnectallremainingcablestothesystemboard.See“Locatingpartsonthesystemboard”

onpage71.

15.Tocompletethereplacement,goto“Completingthepartsreplacement”onpage115.

Thefailingsystemboardmustbereturnedwithamicroprocessorsocketcovertoprotectthepinsduring

shippingandhandling.

100ThinkCentreHardwareMaintenanceManual

Toinstallthemicroprocessorsocketcover,dothefollowing:

1.Releasetheleversecuringthemicroprocessorretainerandopentheretainertoaccessthe

microprocessor.

2.Graspthemicroprocessoronthesidesandliftitstraightupandoutofthesocket.Donottouchthe

contactsonthemicroprocessorsocket.

3.Lowerthemicroprocessorretainer,andthenlowerthelevertosecuretheretainer.Ensurethatthe

leverislockedintoposition.

4.Notetheorientationofthesocketcover,andinstallonesideofthesocketcoverintothemicroprocessor

socket.

Figure32.Installingonesideofthesocketcoverintothemicroprocessorsocket

Note:Yourmicroprocessorsocketandcovermightlookslightlydifferentfromtheillustration.

5.Carefullypresstheothersideofthesocketcoverdownwarduntilthesocketcoversnapsintoposition.

6.Carefullycheckthefourcornersofthesocketcovertomakesurethatthecoverissecuredinthe

microprocessorsocket.

7.Followanyadditionalinstructionsincludedwiththereplacementpartyoureceived.

Note:Ifyoursystemboardhastwomicroprocessorsockets,besuretoinstallasocketcoverforeach

microprocessorsocket.

Replacingtheprimaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage74.

Note:Thereisalsoasecondaryharddiskdrivebayforyoutopurchaseandinstallasecondaryhard

diskdrivebyyourself.Ifyouwanttoinstallasecondaryharddiskdrive,usethesamewayofinstalling

theprimaryharddiskdrive.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)101

5.Removethefourscrewsthatsecuretheharddiskdrive.Then,slidetheharddiskdriveoutofthechassis.

Figure33.Removingtheharddiskdrive

102ThinkCentreHardwareMaintenanceManual

6.Slidethenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewhard

diskdrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewstosecurethe

newharddiskdriveinplace.

Figure34.Installingtheharddiskdrive

7.Connectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoan

availableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.

Then,locateanavailableve-wirepowerconnectorandconnectittotherearofthenewharddiskdrive.

Figure35.ConnectingaSATAharddiskdrive

8.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Replacingtherearfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)103

Toreplacetherearfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Locatetherearfanassembly.See“LocatingmajorFRUsandCRUs”onpage69.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage71.

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly

bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Note:Thenewrearfanassemblywillhavefournewrubbermountsattached.

Figure36.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe

chassisandpushtherubbermountsthroughtheholes.

104ThinkCentreHardwareMaintenanceManual

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

Figure37.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

9.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

4.LocatethefrontaudioandUSBassembly.See“LocatingmajorFRUsandCRUs”onpage69.

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson

thesystemboard”onpage71.

Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem

board.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)105

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove

thebracketfromthechassis.

Figure38.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis

7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracketandremovethe

failingfrontaudioandUSBassemblyfromthebracket.

8.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe

frontaudioandUSBassemblytothebracket.

9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe

bracketwiththecorrespondingholeinthechassis.

10.Installthescrewtosecurethebrackettothechassis.

11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB

connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.

12.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

ReplacingtheWiFiunits

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoreplacetheWiFiunits.TheWiFiunitsincludeaWiFiadapter

card,aWiFicardmodule,andarearWiFiantennacable.

ReplacingtheWiFiunitsinvolvesthefollowingoperations:

•“RemovingtheWiFiadaptercard”onpage107

•“RemovingtheWiFicardmodule”onpage108

•“InstallingtheWiFiunits”onpage109

106ThinkCentreHardwareMaintenanceManual

RemovingtheWiFiadaptercard

ToremoveaWiFiadaptercard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.IfyourcomputercomeswithaWiFicardmodulethatsupportstheBluetoothfunction,disconnect

theBluetoothcablefromtheWiFiadaptercard.

Figure39.DisconnectingtheBluetoothcable

Note:TheBluetoothcableconnectstheBluetoothconnectorontheWiFiadaptercardtothefrontUSB

connectoronthesystemboardtosupporttheBluetoothfunction.

4.Attherearofthecomputer,removethescrewthatsecuresthePCIcardlatch.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)107

5.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

Figure40.RemovingtheWiFiadaptercard

Note:Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda

smallamountuntilitisremovedfromthecardslot.

RemovingtheWiFicardmodule

ToremovetheWiFicardmodule,dothefollowing:

1.RemovetheWiFiadaptercardfromthecomputer,andthendisconnectthefrontandrearWiFiantenna

cablesfromtheWiFicardmodule.

Figure41.RemovingtheWiFiantennacables

108ThinkCentreHardwareMaintenanceManual

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.

Figure42.RemovingthescrewsthatsecuretheWiFicardmodule

3.PulltheWiFicardmoduleoutoftheminiPCIExpressslottoremoveitfromtheWiFiadaptercard.

Figure43.RemovingtheWiFicardmodule

InstallingtheWiFiunits

ToinstalltheWiFiunits,dothefollowing:

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)109

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecure

theWiFicardmoduletotheWiFiadaptercard.

Figure44.InstallingtheWiFicardmodule

110ThinkCentreHardwareMaintenanceManual

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.

Figure45.InstallingtheWiFiantennacables

3.InstalltheWiFiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartson

thesystemboard”onpage71.

4.IftheinstalledWiFicardmodulesupportstheBluetoothfunction,useaBluetoothcabletoconnectthe

BluetoothconnectorontheWiFiadaptercardtothefrontUSBconnectoronthesystemboard.

5.PivotthecardlatchtotheclosedpositiontosecuretheWiFiadaptercard.

Figure46.InstallingtheWiFiadaptercard

6.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)111

InstallingorremovingtherearWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorremovetherearWiFiantenna.

InstallingtherearWiFiantenna

ToinstalltherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.InstalltherearWiFiantennatotherearWiFiantennacableconnectorattachedontherearofthe

computer.

3.Adjusttheangleoftherearantennatolowertheriskofbreakingtheantennabyaccident.

Figure47.InstallingtherearWiFiantenna

4.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

RemovingtherearWiFiantenna

ToremovetherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.StraightentherearWiFiantennasothatitcanbemoreeasilytwisted.

112ThinkCentreHardwareMaintenanceManual

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthe

computer.

Figure48.RemovingtherearWiFiantenna

4.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

InstallingorremovingthefrontWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorremovethefrontWiFiantenna.

InstallingthefrontWiFiantenna

ToinstallthefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

4.Peeloffthepaperthatprotectsthestickersonthefrontantenna.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)113

Figure49.Peelingoffthepaperthatprotectsthestickers

5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughthe

holeinthefrontpanel.

Figure50.InstallingthefrontWiFiantenna

6.ConnectthefrontantennacabletotheWiFicardmodule.

7.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

114ThinkCentreHardwareMaintenanceManual

RemovingthefrontWiFiantenna

ToremovethefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage82.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage83.

4.DisconnectthefrontantennacablefromtheWiFicardmodule.

5.Removethefrontantennaandcablefromthefrontofthecomputer.

Figure51.RemovingthefrontWiFiantenna

6.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage115.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand

reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated

informationintheSetupUtilityprogram.RefertoChapter6“UsingtheSetupUtilityprogram”onpage55.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews

areleftinsideyourcomputer.See“LocatingmajorFRUsandCRUs”onpage69forthelocationsof

variouscomponentsinyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.See“Removingandreinstallingthefrontbezel”on

page83.

3.Makesurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclear

ofthehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputer

cover.

Chapter9.ReplacingFRUs(machinetypes:0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675)115

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer

coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps

intoposition.

Figure52.Reinstallingthecomputercover

5.Installthescrewstosecurethecomputercover.

6.Ifthereisapadlockavailable,lockthecomputercover.

7.Ifthereisanintegratedcablelockavailable,lockthecomputer.

8.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe

rearofyourcomputer”onpage68.

9.Toupdateyourconguration,refertoChapter6“UsingtheSetupUtilityprogram”onpage55.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveFieldReplaceableUnits(FRUs).

InformationaboutthiswillcomewiththenewFRUsorwillcomeafewdaysafteryoureceivethenewFRUs.

116ThinkCentreHardwareMaintenanceManual

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,

3578,3594,3596,3598,3629,3654,3660,3664,3668,and3676)

ThischapterprovidesinformationabouttheFRUreplacementinstructions.

Important:BesuretoreadandunderstandChapter2“Safetyinformation”onpage3beforereplacingany

FRU.Theseprecautionsandguidelineswillhelpyouworksafely.

Note:FRUreplacementsaretobedoneonlybytrainedservicetechnicians.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved

fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can

seriouslydamagecomputercomponentsandparts.

Whenyouhandlecomputerpartsandcomponents,taketheseprecautionstoavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayscarefullyhandlethepartsandothercomputercomponents.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingthenewparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This

reducesstaticelectricityfromthepackageandyourbody.

•Removethenewpartfromthestatic-protectivepackageanddirectlyinstallitinthecomputerwithout

placingitonanyothersurface.Ifitishardforyoutodothisinyourspecicsituation,placethe

static-protectivepackageofthenewpartonasmooth,levelsurface,andthenplacethenewparton

thestatic-protectivepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand

thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For

someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.

Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour

computer”onpage75and“Locatingconnectorsontherearofyourcomputer”onpage76toidentifythe

©CopyrightLenovo2012117

requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection

andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeopeningthe

computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage

75and“Locatingconnectorsontherearofyourcomputer”onpage76.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasanintegratedcablelock.

5.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto

removeit.

Figure53.Removingthecomputercover

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

118ThinkCentreHardwareMaintenanceManual

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezelbyreleasingthethreeplastictabsonthetopofthefrontbezelandpivoting

thefrontbezeloutwardtoremoveitfromthecomputer.Carefullylaythefrontbezelasidewithout

disconnectingthepowerswitchandlight-emittingdiode(LED)assemblycable.

Figure54.Removingthefrontbezel

4.Toreinstallthefrontbezel,aligntheotherthreeplastictabsonthebottomofthefrontbezelwiththe

correspondingholesinthechassis,thenpivotthefrontbezelinwarduntilitsnapsintoposition.

Figure55.Reinstallingthefrontbezel

Accessingthesystemboardcomponentsanddrives

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)119

Thissectionprovidesinstructionsonhowtoaccessthesystemboardcomponentsanddrives.

Toaccessthesystemboardcomponentsanddrives,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Pivotthedrivebayassemblyupwardtoaccessalltheinternaldrives,cables,andothercomponents.

Figure56.Pivotingthedrivebayassemblyupward

5.Tolowerthedrivebayassembly,pressthedrivebayassemblyclip1inwardandpivotthedrivebay

assemblydownwardasshown.

Figure57.Loweringthedrivebayassembly

120ThinkCentreHardwareMaintenanceManual

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhastwoslotsforinstallingorreplacingDDR3DIMMsthatprovideuptoamaximumof16GB

systemmemory.Wheninstallingorreplacingamemorymodule,use2GB,4GB,or8GBDDR3DIMMs

inanycombinationuptoamaximumof16GB.

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage130.

5.Pivottheopticaldrivebayupwardtogainaccesstothememoryslots.See“Installingorreplacingthe

opticaldrive”onpage127.

6.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage71.

7.Removeanypartsthatmightpreventaccesstothememoryslots.

8.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure58.Removingamemorymodule

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)121

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou

wanttoinstallthememorymodule.

Figure59.Openingtheretainingclips

9.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory

modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight

downintotheslotuntiltheretainingclipsclose.

Figure60.Installingamemorymodule

10.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.YourcomputerhastwoPCI

Expressx1cardslotandonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

122ThinkCentreHardwareMaintenanceManual

•IfyouarereplacinganoldPCIcard,removethescrewthatsecurestheoldPCIcardandreleasethe

oldPCIcardfromthePCIcardslot.

Figure61.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

•IfyouareinstallingaPCIcard,removethescrewthatsecurestheappropriatemetalslotcover.

Then,removethemetalslotcover.

4.RemovethenewPCIcardfromitsstatic-protectivepackage.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)123

5.Installthenewcardintotheappropriatecardslotonthesystemboard.Then,installthescrewtosecure

thenewPCIcardinplace.See“Locatingpartsonthesystemboard”onpage71.

Figure62.InstallingthePCIcard

6.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,

suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn

offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts

forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An

errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumcoincellbatterynotice”intheSafetyandWarrantyGuideforinformationabout

replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage78.

4.Removeanypartsanddisconnectanycablesthatmightpreventyouraccesstothebattery.

5.Removetheoldbattery.

124ThinkCentreHardwareMaintenanceManual

Figure63.Removingtheoldbattery

6.Installthenewbattery.

Figure64.Installingthenewbattery

7.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

8.Closethecomputercoverandreconnectallexternalcables.See“Completingthepartsreplacement”

onpage154.

9.Turnonthecomputerandallattacheddevices.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage

mightbedisplayed.Thisisnormalafterreplacingthebattery.

10.UsetheSetupUtilityprogramtosetthedate,time,passwords,andanyothercongurationinformation.

SeeChapter6“UsingtheSetupUtilityprogram”onpage55.

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingtheharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheharddiskdrive.

Toreplacetheharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)125

4.Notethelocationofthefourscrews1thatsecuretheharddiskdrive.Then,pivotthedrivebay

assemblyupward.

Figure65.Pivotingthedrivebayassembly

5.Holdtheharddiskdriveandremovethefourscrewsthatsecuretheharddiskdrive.Then,remove

theharddiskdrivefromthedrivebayassembly.

Figure66.Removingtheharddiskdrive

6.Disconnectthesignalcableandthepowercablefromtheharddiskdrivetocompletelyremovethehard

diskdrivefromthechassis.

126ThinkCentreHardwareMaintenanceManual

7.Connectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoan

availableSATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.

Then,locateanavailableve-wirepowerconnectorandconnectittotherearofthenewharddiskdrive.

Figure67.ConnectingaSATAharddiskdrive

8.Positionthenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewhard

diskdrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewstosecurethe

newharddiskdriveinplace.

Figure68.Installingtheharddiskdrive

9.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheopticaldrive.

Toreplacetheopticaldrive,dothefollowing:

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)127

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Pivotthedrivebayassemblyupward.See“Accessingthesystemboardcomponentsanddrives”on

page119.

5.Disconnectthesignalcableandthepowercablefromtheopticaldrive.

6.Holdtheopticaldriveandremovethetwoscrewsthatsecuretheopticaldrive.

Figure69.Removingtheopticaldrivescrews

7.Pressthedrivebayassemblyclip1inwardandpivotthedrivebayassemblydownwardasshown.

Figure70.Loweringthedrivebayassembly

128ThinkCentreHardwareMaintenanceManual

8.Slidetheopticaldriveoutofthefrontofthecomputer.

Figure71.Removingtheopticaldrive

9.Slidethenewopticaldriveintotheopticaldrivebayfromthefrontofthecomputer.

Figure72.Installinganewopticaldrive

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)129

10.Holdthenewopticaldriveandpivotthedrivebayassemblyupward.Alignthescrewholesinthenew

opticaldrivewiththecorrespondingholesinthedrivebay.Then,installthetwoscrewstosecure

thenewopticaldriveinplace.

Figure73.Installingtheopticaldrive

11.Connectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailable

SATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.Then,

locateanavailableve-wirepowerconnectorandconnectittotherearofthenewopticaldrive.

Figure74.ConnectingaSATAopticaldrive

12.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

130ThinkCentreHardwareMaintenanceManual

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Pivotthedrivebayassemblyupward.Then,pivotthetwoplasticretainingclipsoutwardtoremove

theheatsinkfanductfromthefailingheatsinkandfanassembly.

Figure75.Removingtheheatsinkfanduct

4.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage71.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)131

5.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe

systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.

b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe

systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure76.Removingtheheatsinkandfanassembly

6.Lifttheheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottom

oftheheatsinkandfanassembly.

7.Placethenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned

withthecorrespondingholesinthesystemboard.Makesurethatyouproperlyplacethenewheat

sinkandfanassemblysothatyoucaneasilyconnectthenewheatsinkandfanassemblycabletothe

microprocessorfanconnectoronthesystemboard.

8.Followthissequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly,asshown

inFigure76“Removingtheheatsinkandfanassembly”onpage132:

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.

b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

9.Connectthenewheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage71.

132ThinkCentreHardwareMaintenanceManual

10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilitsnaps

intoposition.

Figure77.Installingtheheatsinkfanduct

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

DANGER

Hazardousmovingparts.Keepngersandotherbodypartsaway.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)133

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Pivotthedrivebayassemblyupward.Then,pivotthetwoplasticretainingclipsoutwardtoremove

theheatsinkfanductfromthefailingheatsinkandfanassembly.

Figure78.Removingtheheatsinkfanduct

5.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthe24-pinpowerconnectorand

4-pinpowerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage71.

Note:Youmightalsoneedtoreleasethepowersupplyassemblycablesfromsomecableclipsorties

thatsecurethecablestothechassis.Makesurethatyounotethecableroutingbeforedisconnecting

thecables.

134ThinkCentreHardwareMaintenanceManual

6.Attherearofthecomputer,removethethreescrewsthatsecurethepowersupplyassembly.Pressthe

powersupplyclip1downwardtoreleasethepowersupplyassemblyandthenslidethepowersupply

assemblytothefrontofthecomputer.Liftthepowersupplyassemblyoutofthecomputer.

Figure79.Removingthepowersupplyassembly

7.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)135

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthenewpowersupply

assemblyarealignedwiththecorrespondingholesintherearofthechassis.Then,installthethree

screwstosecurethenewpowersupplyassemblyinplace.

Note:UseonlyscrewsprovidedbyLenovo.

Figure80.Installingthepowersupplyassembly

9.Connectthenewpowersupplyassemblycablestoalldrivesandthesystemboard.See“Locating

partsonthesystemboard”onpage71.

136ThinkCentreHardwareMaintenanceManual

10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilitsnaps

intoposition.

Figure81.Installingtheheatsinkfanduct

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating

partsonthesystemboard”onpage71.

4.Removetheheatsinkandfanassemblywiththefanduct.See“Replacingtheheatsinkandfan

assembly”onpage130.

Note:Donotletthethermalgreaseonthebottomoftheheatsinkandfanassemblygetincontact

withanything.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)137

5.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.

Figure82.Accessingthemicroprocessor

6.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure83.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

138ThinkCentreHardwareMaintenanceManual

b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1

ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.

Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

7.Makesurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.

8.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

9.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew

microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

10.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

Figure84.Installingthemicroprocessor

11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew

microprocessorinthesocket.

12.Reinstalltheheatsinkandfanassemblyandthefanduct.See“Replacingtheheatsinkandfan

assembly”onpage130.

13.Reconnectallcablesthatweredisconnectedfromthesystemboard.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)139

14.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingthesystemboard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethesystemboard.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeopeningthecomputercover.

Toreplacethesystemboard,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Pivottheopticaldrivebayassemblyupwardtogainaccesstothesystemboard.See“Accessingthe

systemboardcomponentsanddrives”onpage119.

5.RemoveallmemorymodulesandPCIcardsthatarecurrentlyinstalled.See“Installingorreplacinga

memorymodule”onpage121and“InstallingorreplacingaPCIcard”onpage122.

6.Removetheheatsinkandfanassemblyfromthefailingsystemboard.See“Replacingtheheatsinkand

fanassembly”onpage130.

7.Carefullytakenoteofthelocationofallcableconnectionsonthesystemboardanddisconnectallthe

cables.See“Locatingpartsonthesystemboard”onpage78.

140ThinkCentreHardwareMaintenanceManual

8.Removethesixscrewsthatsecurethesystemboard.

Figure85.Removingthesixscrewsthatsecurethesystemboard

9.Liftthesystemboardoutofthechassis.

10.Removethemicroprocessorfromthefailingsystemboardandinstallitonthenewsystemboard.See

“Replacingthemicroprocessor”onpage137.

11.Installthenewsystemboardintothechassisbyaligningthesixmountingstudsinthechassiswiththe

correspondingholesinthenewsystemboard.Then,installthesixscrewstosecurethesystemboard.

12.Installtheheatsinkandfanassemblyandconnecttheheatsinkandfanassemblycabletothenew

systemboard.See“Replacingtheheatsinkandfanassembly”onpage130.

13.InstallallmemorymodulesandPCIcardsremovedfromthefailingsystemboardonthenewsystem

board.See“Installingorreplacingamemorymodule”onpage121and“InstallingorreplacingaPCI

card”onpage122.

14.Reconnectallremainingcablestothesystemboard.See“Locatingpartsonthesystemboard”

onpage78.

15.Lowertheopticaldrivebayassembly.See“Accessingthesystemboardcomponentsanddrives”on

page119.

16.Tocompletethereplacement,goto“Completingthepartsreplacement”onpage115.

Thefailingsystemboardmustbereturnedwithamicroprocessorsocketcovertoprotectthepinsduring

shippingandhandling.

Toinstallthemicroprocessorsocketcover,dothefollowing:

1.Releasetheleversecuringthemicroprocessorretainerandopentheretainertoaccessthe

microprocessor.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)141

2.Graspthemicroprocessoronthesidesandliftitstraightupandoutofthesocket.Donottouchthe

contactsonthemicroprocessorsocket.

3.Lowerthemicroprocessorretainer,andthenlowerthelevertosecuretheretainer.Ensurethatthe

leverislockedintoposition.

4.Notetheorientationofthesocketcover,andinstallonesideofthesocketcoverintothemicroprocessor

socket.

Figure86.Installingonesideofthesocketcoverintothemicroprocessorsocket

Note:Yourmicroprocessorsocketandcovermightlookslightlydifferentfromtheillustration.

5.Carefullypresstheothersideofthesocketcoverdownwarduntilthesocketcoversnapsintoposition.

6.Carefullycheckthefourcornersofthesocketcovertomakesurethatthecoverissecuredinthe

microprocessorsocket.

7.Followanyadditionalinstructionsincludedwiththereplacementpartyoureceived.

Note:Ifyoursystemboardhastwomicroprocessorsockets,besuretoinstallasocketcoverforeach

microprocessorsocket.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.PivottheopticaldrivebayupwardanddisconnectthefrontaudioandUSBassemblycablesfromthe

systemboardandnotethecablesrouting.See“Locatingpartsonthesystemboard”onpage71.

142ThinkCentreHardwareMaintenanceManual

5.RemovethescrewthatsecuresthefrontaudioandUSBassemblybracket.Thenremovethefront

audioandUSBassemblybracketfromthechassis.

Figure87.RemovingthefrontaudioandUSBassembly

6.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracket.Thenremovethe

failingfrontaudioandUSBassemblyfromthebracket.

7.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe

frontaudioandUSBassemblytothebracket.

8.InstallthefrontaudioandUSBassemblybrackettothechassisandalignthescrewholeinthebracket

withthecorrespondingholeinthechassis.

9.InstallthescrewtosecurethefrontaudioandUSBassemblybrackettothechassis.

10.ReconnectthefrontUSBandfrontaudiocablestothesystemboard.See“Locatingpartsonthe

systemboard”onpage71.

11.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

12.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Replacingthesystemfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

Thissectionprovidesinstructionsonhowtoreplacethesystemfanassembly.

Toreplacethesystemfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Pivotthedrivebayassemblyupwardtogainaccesstothesystemfanassembly.See“Accessingthe

systemboardcomponentsanddrives”onpage119.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)143

5.Removetheharddiskdriveforeasieraccesstothesystemfanassembly.See“Replacingthehard

diskdrive”onpage125.

6.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage130.

7.Disconnectthesystemfanassemblycablefromthesystemfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage71.

8.Thesystemfanassemblyisattachedtothechassisbyfourrubbermounts.Removethesystemfan

assemblybycuttingtherubbermountsandliftingthesystemfanassemblyoutofthechassis.

Note:Thenewsystemfanassemblywillhavefournewrubbermountsattached.

Figure88.Removingthesystemfanassembly

144ThinkCentreHardwareMaintenanceManual

9.Installthenewsystemfanassemblybyaligningthenewrubbermountsthatcamewiththenewsystem

fanassemblywiththecorrespondingholesinthechassis,andthenpushtherubbermountsthroughthe

holes.Then,carefullypullonthetipsoftherubbermountsfromthebottomuntilthenewsystemfan

assemblyissecuredinplace.

Figure89.Installingthesystemfanassembly

10.Connectthenewsystemfanassemblycabletothesystemfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage71.

11.Reinstalltheharddiskdrive.See“Replacingtheharddiskdrive”onpage125.

12.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

ReplacingtheWiFiunits

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoreplacetheWiFiunits.TheWiFiunitsincludeaWiFiadapter

card,aWiFicardmodule,andarearWiFiantennacable.

ReplacingtheWiFiunitsinvolvesthefollowingoperations:

•“RemovingtheWiFiadaptercard”onpage145

•“RemovingtheWiFicardmodule”onpage146

•“InstallingtheWiFiunits”onpage148

RemovingtheWiFiadaptercard

ToremovetheWiFiadaptercard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)145

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.IfyourcomputercomeswithaWiFicardmodulethatsupportstheBluetoothfunction,disconnect

theBluetoothcablefromtheWiFiadaptercard.

Figure90.DisconnectingtheBluetoothcable

Note:TheBluetoothcableconnectstheBluetoothconnectorontheWiFiadaptercardtothefrontUSB

connectoronthesystemboardtosupporttheBluetoothfunction.

4.RemovethescrewthatsecurestheWiFiadaptercard.

5.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

Figure91.RemovingtheWiFiadaptercard

Note:Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda

smallamountuntilitisremovedfromthecardslot.

RemovingtheWiFicardmodule

ToremovetheWiFicardmodule,dothefollowing:

146ThinkCentreHardwareMaintenanceManual

1.RemovetheWiFiadaptercardfromthecomputer,andthendisconnectthefrontandrearWiFiantenna

cablesfromtheWiFicardmodule.

Figure92.RemovingtheWiFiantennacables

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.

Figure93.RemovingthescrewsthatsecuretheWiFicardmodule

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)147

3.PulltheWiFicardmoduleoutoftheminiPCIExpressslottoremoveitfromtheWiFiadaptercard.

Figure94.RemovingtheWiFicardmodule

InstallingtheWiFiunits

ToinstalltheWiFiunits,dothefollowing:

148ThinkCentreHardwareMaintenanceManual

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecure

theWiFicardmoduletotheWiFiadaptercard.

Figure95.InstallingtheWiFicardmodule

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.

Figure96.ConnectingtheWiFiantennacables

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)149

3.LocatethetwoPCIExpressx1slotsonthesystemboard.See“Locatingpartsonthesystemboard”

onpage78.

4.IftheinstalledWiFicardmodulesupportstheBluetoothfunction,useaBluetoothcabletoconnectthe

BluetoothconnectorontheWiFiadaptercardtothefrontUSBconnectoronthesystemboard.

5.InstalltheWiFiadaptercardintooneofthetwoPCIExpressx1slots.Theninstallthescrewtosecure

theWiFiadaptercardinplace.

Figure97.InstallingtheWiFiadaptercard

6.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

InstallingorremovingtherearWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorremovetherearWiFiantenna.

InstallingtherearWiFiantenna

ToinstalltherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.InstalltherearWiFiantennatotherearWiFiantennacableconnectorattachedontherearofthe

computer.

150ThinkCentreHardwareMaintenanceManual

3.Adjusttheangleoftherearantennatolowertheriskofbreakingtheantennabyaccident.

Figure98.InstallingtherearWiFiantenna

4.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

RemovingtherearWiFiantenna

ToremovetherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.StraightentherearWiFiantennasothatitcanbemoreeasilytwisted.

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthe

computer.

Figure99.RemovingtherearWiFiantenna

4.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)151

InstallingorremovingthefrontWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpage1.

ThissectionprovidesinstructionsonhowtoinstallorremovethefrontWiFiantenna.

InstallingthefrontWiFiantenna

ToinstallthefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.Peeloffthepaperthatprotectsthestickersonthefrontantenna.

Figure100.Peelingoffthepaperthatprotectsthestickers

152ThinkCentreHardwareMaintenanceManual

5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughthe

holeinthefrontpanel.

Figure101.InstallingthefrontWiFiantenna

6.ConnectthefrontantennacabletotheWiFicardmodule.

7.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

RemovingthefrontWiFiantenna

ToremovethefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage118.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage118.

4.DisconnectthefrontantennacablefromtheWiFicardmodule.

Chapter10.ReplacingFRUs(machinetypes:0900,0967,1271,3578,3594,3596,3598,3629,

3654,3660,3664,3668,and3676)153

5.Removethefrontantennaandcablefromthefrontofthecomputer.

Figure102.RemovingthefrontWiFiantenna

6.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage154.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoclosethecomputercoverand

reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated

informationintheSetupUtilityprogram.RefertoChapter6“UsingtheSetupUtilityprogram”onpage55.

Toclosethecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews

areleftinsideyourcomputer.See“LocatingmajorFRUsandCRUs”onpage76forthelocationsof

variouscomponentsinyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.Toreinstallthefrontbezel,alignthethreetabson

thefrontbezelwiththecorrespondingholesinthechassisandpivotthefrontbezelinwardsuntil

itsnapsintoposition.

3.Makesurethatthecablesareroutedcorrectly.Keepcablesclearofthehingesandsidesofthe

computerchassistoavoidinterferencewithclosingthecomputercover.

4.Lowertheopticaldrivebay.

5.Reinstallthecomputercover.

6.Ifthereisanintegratedcablelockavailable,lockthecomputer.

7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe

rearofyourcomputer”onpage76.

8.Toupdateyourconguration,seeChapter6“UsingtheSetupUtilityprogram”onpage55.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveFieldReplaceableUnits(FRUs).

InformationaboutthiswillcomewiththenewFRUsorwillcomeafewdaysafteryoureceivethenewFRUs.

154ThinkCentreHardwareMaintenanceManual

Chapter11.Additionalserviceinformation

Thischapterprovidesadditionalinformationthattheservicerepresentativemightndhelpful.

Securityfeatures

Securityfeaturesinthissectionincludethefollowing:

•Passwords

•VitalProductData

Hardware-controlledpasswords

UsetheSetupUtilityprogramtosetthehardwarecontrolledpasswords.Formoreinformationabout

passwords,see“Usingpasswords”onpage55.

Operatingsystempassword

Note:ThissectionappliesonlytocomputermodelsthathaveanoperatingsystempreinstalledfromLenovo.

Anoperatingsystempasswordisverysimilartoapower-onpasswordanddeniesaccesstothecomputerby

anunauthorizeduserwhenthepasswordisactivated.Thecomputerisunusableuntilthecorrectpassword

isenteredandrecognizedbythecomputer.

VitalProductData

EachcomputerhasauniqueVitalProductData(VPD)codestoredinthenonvolatilememoryonthesystem

board.Afteryoureplacethesystemboard,theVPDmustbeupdated.ToupdatetheVPD,see“Updating

(ashing)theBIOSfromadisc”onpage155.

BIOSlevels

AnincorrectlevelofBIOScancausefalseerrorsandunnecessaryFRUreplacement.Usethefollowing

informationtodeterminethecurrentlevelofBIOSinstalledinthecomputer,thelatestBIOSavailableforthe

computer,andwheretoobtainthelatestlevelofBIOS.

•TodeterminethecurrentLevelofBIOS:

–StarttheSetupUtility.

–SeeBIOSRevisionLevelontheMainsetupscreen.

•SourcesforobtainingthelatestlevelBIOSavailable

1.Lenovosupportwebsite:http://www.lenovo.com/support/

2.LenovoCustomerSupportCenter

3.Levels1and2Support

Toupdate(ash)theBIOS,see“Updating(ashing)theBIOSfromadisc”onpage155.

Note:BIOSsettingsvarybyoperatingsystem.ChangetheBIOSsettingsbeforeinstallinganewoperating

system.See“ChangingtheBIOSsettingsbeforeinstallinganewoperatingsystem”onpage59.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadiscontheWindows8(64-bit)

operatingsystemandonotheroperatingsystems.

©CopyrightLenovo2012155

Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem

programupdatestocreateasystem-program-updatedisc.Gotohttp://www.lenovo.com/support.

Toupdate(ash)theBIOSfromadiscontheWindows8(64-bit)operatingsystem,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage55.

2.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault➙Disabled.

3.SelectYesinthewindowdisplayedandpressEntertoconrmyourselection.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage59.

5.RepeatedlypressandreleaseF12whenturningonthecomputer.WhentheStartupDeviceMenu

windowopens,releaseF12.

6.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,

insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

7.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby

pressingN.However,ifyoudowanttochangetheserialnumber,pressY,andthentypeintheserial

numberandpressEnter.

8.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis

changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,and

thentypeinthemachinetypeandmodelandpressEnter.

9.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe

discfromtheopticaldrive.

10.RestartyourcomputerandstarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”

onpage55.

11.FromtheSetupUtilityprogrammainmenu,selectExit➙OSOptimizedDefault➙Enabled.

12.SelectYesinthewindowdisplayedandpressEntertoconrmyourselection.

13.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage59.

Toupdate(ash)theBIOSfromadisconotheroperatingsystems,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleaseF12whenturningonthecomputer.WhentheStartupDeviceMenu

windowopens,releaseF12.

3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,

insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby

pressingN.However,ifyoudowanttochangetheserialnumber,pressY,andthentypeintheserial

numberandpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis

changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,and

thentypeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe

discfromtheopticaldrive.

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

156ThinkCentreHardwareMaintenanceManual

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Software.

3.ClickUseQuickPath.

4.Typethe4-digitmachinetypeforyourcomputerintheQuickPatheldandthenclickFindMyProduct.

5.ClickBIOS.

6.LocatetheBIOSversionthatyouwanttodownload.

7.ClickClickforles.Allavailableleswillbedisplayed.

8.Clickthelinkforthereadmelethatcontainstheinstructionsforupdating(ashing)theBIOSfrom

youroperatingsystem.

9.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon

thescreenafterthedownloadbegins.

10.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOSTandBIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer

mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand

BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.Formachinetypes0896,0958,1112,2116,3498,3593,3595,3597,3617,

3634,3655,3662,3665,and3675,see“Removingthecomputercover”onpage82.Formachinetypes

0900,0967,1271,3578,3594,3596,3598,3629,3654,3660,3664,3668,and3676,see“Removing

thecomputercover”onpage118.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage71.

4.RemoveanypartsanddisconnectanycablesthatmightpreventyouraccesstotheClearCMOS

/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

6.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.Formachine

types0896,0958,1112,2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and3675,see

“Completingthepartsreplacement”onpage115.Formachinetypes0900,0967,1271,3578,3594,

3596,3598,3629,3654,3660,3664,3668,and3676,see“Completingthepartsreplacement”on

page154.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical

drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto

threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically

turnoff.

10.Repeatstep1throughstep4.

11.Movethejumperbacktothestandardposition(pin1andpin2).

12.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

13.Reinstallthecomputercoverandreconnectpowercordsandallotherexternalcables.Formachine

types0896,0958,1112,2116,3498,3593,3595,3597,3617,3634,3655,3662,3665,and3675,see

“Completingthepartsreplacement”onpage115.Formachinetypes0900,0967,1271,3578,3594,

Chapter11.Additionalserviceinformation157

3596,3598,3629,3654,3660,3664,3668,and3676,see“Completingthepartsreplacement”on

page154.

14.Turnonthecomputertorestarttheoperatingsystem.

Powermanagement

Powermanagementreducesthepowerconsumptionofcertaincomponentsofthecomputersuchasthe

systempowersupply,processor,harddiskdrives,andsomemonitors.

AdvancedCongurationandPowerInterface(ACPI)BIOS

BeinganACPIBIOSsystem,theoperatingsystemisallowedtocontrolthepowermanagementfeatures

ofthecomputerandthesettingforAdvancedPowerManagement(APM)BIOSmodeisignored.Not

alloperatingsystemssupportACPIBIOSmode.

AutomaticPower-onfeatures

TheAutomaticPower-OnfeatureswithinthePowerManagementmenuallowyoutoenableanddisable

featuresthatturnonthecomputerautomatically.

•WakeUponAlarm:Youcanspecifyadateandtimeatwhichthecomputerwillbeturnedon

automatically.Thiscanbeeitherasingleeventoradailyevent.

•WakeonLAN:Ifthecomputerhasaproperlyconguredtoken-ringorEthernetLANadaptercardthatis

WakeonLAN-enabledandthereisremotenetworkmanagementsoftware,youcanusetheWakeonLAN

feature.WhenyousetWakeonLANtoEnabled,thecomputerwillturnonwhenitreceivesaspecic

signalfromanothercomputeronthelocalareanetwork(LAN).

ToenabletheWakeonLANfunctionortheWakeUponAlarmfunctionontheWindows8operatingsystem,

dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound➙PowerOptions.

3.Intheleftpanel,clickChoosewhatthepowerbuttonsdo.

4.IntheShutdownsettingsection,clearTurnonfaststartup.

Note:Ifthesettingsareunavailable,clickChangesettingsthatarecurrentlyunavailable.

5.ClickSavechanges.

158ThinkCentreHardwareMaintenanceManual

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specicenvironment.

©CopyrightLenovo2012159

Televisionoutputnotice

Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.

ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S.

patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners.

UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended

forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation.

Reverseengineeringordisassemblyisprohibited.

EuropeanconformanceCEmark

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo

TheLenovologo

RescueandRecovery

ThinkCentre

ThinkVantage

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

160ThinkCentreHardwareMaintenanceManual

Index

A

accessing

systemboardcomponentsanddrives119

Administrator,password56

audioline-inconnector68

audioline-outconnector68

B

basictroubleshooting35

battery,replacing88,124

BIOSsettings,changing59

Boot-blockRecovery157

C

changing

password56

startupdevicesequence58

CMOS,clearing57

components,internal69,76

computercover

removing82,118

computercover,reinstalling115,154

connector68

connectors

rear68,76

connectors,controls,indicators

front67,75

considerations,passwords56

CRU

completingtheinstallation115,154

completingthereplacement154

CRUs(CustomerReplacableUnits),returning

defective69,76

D

deletingapassword56

Description68

devices,handlingstatic-sensitive81,117

diagnostics,troubleshooting35

DisplayPortconnector69

drives

bays74,80

specications74,80

E

environment,operating29–30

Ethernetconnector69

exiting,SetupUtility59

externaloptions,installing81,117

F

failure,recoveringfromaPOSTandBIOSupdate157

ashingtheBIOS155

front

connectors,controls,indicators67,75

frontaudioandUSBassembly,replacing105,142

frontbezel

frontbezel,removing83

removing,reinstalling118

frontbezel,reinstalling83

frontWiFiantenna,installing,removing113,152

FRUlocations69,76

FRUpartnumbers1,67,71,78,81,117

H

harddiskdrive,replacing101,125

heatsinkandfanassembly

replacing130

heatsinkandfanassembly,replacing93

I

IdentifyingFRUs69,76

installing

operatingsystem59

installingoptions

memorymodule89

PCIcard85

installing,replacing

memorymodule121

PCIcard122

K

keyboardconnector69

L

LenovoSolutionCenter53

locatingcomponents69,76

lookinguppartnumbers1,67,71,78,81,117

M

memorymodule121

installing,replacing89,121

systemboard89

Microphoneconnector69

microprocessor

replacing96,137

mouseconnector69

©CopyrightLenovo2012161

O

opticaldrive,installingorreplacing127

opticaldrive,replacing91

Optional-serviceCRUs69,76

P

partnumbers1,67,71,78,81,117

partsreplacement,completing115,154

password

Administrator56

considerations56

Power-OnPassword56

setting,changing,deleting56

passwords

erasing57

lostorforgotten57

passwords,using55

PCIcard85,122

installing,replacing85,122

slots85

PCIcardlatch86

powersupplyassembly

replacing133

powersupplyassembly,replacing95

Power-On,Password56

R

rearconnectors68,76

rearfanassembly,replacing103

rearWiFiantenna,installing,removing112,150

recovering

fromaPOSTandBIOSupdatefailure157

recovery

Boot-blockRecovery157

removingcomputercover82,118

removing,reinstalling

frontbezel118

replacing

battery88,124

harddiskdrive101,125

heatsinkandfanassembly93,130

microprocessor96,137

powersupplyassembly133

S

security

enablingordisabling57

selecting

startupdevice58

temporarystartupdevice58

Self-serviceCRUs69,76

serialport69

setting

password56

settings

changing55

viewing55

SetupUtility55

SetupUtilityprogram,starting55

SetupUtility,exiting59

startingtheSetupUtilityprogram55

startupdevice58

sequence,changing58

temporary,selecting58

static-sensitivedevices,handling81,117

supportwebsite

support32

support,website32

systemboard

connectors72–73,79

locatingparts71,78

location78

locations72–73

memorymodule89

systemboardcomponentsanddrives

accessing119

systemfanassembly,replacing143

T

temporarystartupdevice58

theBIOS,updating(ashing)155–156

troubleshooting,basic35

troubleshooting,diagnostics35

U

updating

(ashing)theBIOS155

updating(ashing)theBIOS156

USBconnector69

using

passwords55

SetupUtility55

V

VGAmonitorconnector69

viewingandchangingsettings55

W

WiFiunits,WiFiadaptercard,WiFicardmodule,WiFi

antennacable,replacing106

WiFiunits,WiFiadaptercard,WiFicardmodule,WiFi

antennacable,replacing145

162ThinkCentreHardwareMaintenanceManual

PartNumber:

PrintedinUSA

(1P)P/N:

*1P*