Lenovo M800 M900 Sff Hmm User Manual Hardware Maintenance (HMM) (Small Form Factor) Think Centre M800, Type (10FX, 10FY, 10FG, 10FH) Desktop (Think Centre) 10FG

2016-08-12

User Manual: Lenovo M800 M900 Sff Hmm Hardware Maintenance Manual (HMM) - (Small Form Factor) ThinkCentre M800, M900 Type (10FX, 10FY, 10FG, 10FH) M900 Desktop (ThinkCentre) - Type 10FG ThinkCentre M900 (type 10FG)

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ThinkCentreM800andM900
HardwareMaintenanceManual
MachineTypes:10FG,10FH,10FX,and10FY
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1andAppendixF“Notices”onpage167.
SecondEdition(December2015)
©CopyrightLenovo2015.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredtopursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Aboutthismanual............v
Chapter1.Readthisfirst:Important
safetyinformation............1
Powercordsandpoweradapters........1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............4
Handlingelectrostaticdischarge-sensitive
devices..................4
Groundingrequirements............5
Safetynotices(multi-lingualtranslations).....5
Chapter2.Productoverview.....27
Hardwarelocations.............27
Frontview...............27
Rearview...............29
Computercomponents.........31
MajorFRUsandCRUs..........32
Partsonthesystemboard........35
Machinetypeandmodellabel.......36
Features.................36
Specifications...............40
Programs.................40
Accessingaprogramonyourcomputer...40
Installingaprogramthatisreadytobe
installed...............41
AnintroductiontoLenovoprograms....41
Chapter3.Usingyourcomputer...43
Registeringyourcomputer..........43
Settingthecomputervolume.........43
AddinganicontotheWindowsnotificationarea.43
Usingadisc................43
Guidelinesaboutusingtheopticaldrive...44
Handlingandstoringadisc........44
Playingandremovingadisc.......44
Recordingadisc............45
Connectingtoanetwork...........45
ConnectingtoanEthernetLAN......45
ConnectingtoawirelessLAN.......46
ConnectingtoaBluetooth-enableddevice..46
Chapter4.Youandyourcomputer..47
Arrangingyourworkspace..........47
Glareandlighting............47
Aircirculation.............47
Electricaloutletlocationsandcablelengths.47
Comfort...............47
Accessibilityinformation...........48
Cleaningyourcomputer...........51
Maintenance...............51
Basicmaintenancetips.........51
Goodmaintenancepractices.......52
Keepingyourcomputercurrent......52
Movingyourcomputer...........53
Chapter5.Security..........55
Lockingyourcomputer...........55
Lockingthecomputercover.......55
AttachingaKensington-stylecablelock...57
Viewingandchangingsecuritysettingsinthe
SetupUtilityprogram............57
Preventingunauthorizedaccesstoyour
computer.................57
Usingfingerprintauthentication........58
Usingandunderstandingfirewalls.......58
Protectingdataagainstviruses........58
ComputraceAgentsoftwareembeddedin
firmware.................59
TrustedPlatformModule(TPM)........59
Chapter6.Advancedconfiguration..61
UsingtheSetupUtilityprogram........61
StartingtheSetupUtilityprogram.....61
Enablingordisablingadevice.......61
EnablingordisablingtheAutomaticPowerOn
features...............61
EnablingordisablingErPLPScompliance
mode................62
ChangingICEPerformanceMode.....62
EnablingordisablingtheICEThermalAlert
feature................63
EnablingordisablingtheConfiguration
ChangeDetectionfeature........63
Usingthecoverpresenceswitch......63
UsingBIOSpasswords.........64
Selectingastartupdevice........65
ExitingtheSetupUtilityprogram......66
UpdatingtheBIOS.............66
RecoveringfromaBIOSupdatefailure.....66
Chapter7.Troubleshooting,
diagnostics,andrecovery......69
Basicprocedureforresolvingcomputer
problems.................69
©CopyrightLenovo2015i
Troubleshooting..............69
Startupproblems............69
Audioproblems............70
CDproblems.............71
DVDproblems.............71
Intermittentproblems..........72
Storagedriveproblems.........72
Networkingproblems..........73
Performanceproblems..........75
Serialconnectorcannotbeaccessed....76
USBdeviceproblems..........76
Softwareanddriverproblems.......76
Diagnostics................77
LenovoSolutionCenter.........77
UEFIdiagnosticprogram.........77
Recoveryinformation............78
RecoveryinformationforWindows7....78
RecoveryinformationforWindows10....79
Chapter8.Servicecheckoutand
symptom-to-FRUindex........81
Servicecheckout..............81
Problemdeterminationtips........81
Symptom-to-FRUindex...........82
Harddiskdrivebooterror........82
Powersupplyproblems.........83
Beepsymptoms............83
POSTerrorcodes............83
Miscellaneouserrorconditions......84
Undeterminedproblems.........86
Chapter9.Installingorreplacing
hardware...............87
Handlingstatic-sensitivedevices.......87
Installingorreplacinghardware........87
Installingexternaloptions........87
Removingthecomputercover.......88
Replacingthefrontbezel.........88
ReplacingthefrontaudioandUSB
assembly...............90
ReplacingtheUSBassembly.......93
Replacingthecardreader........96
Replacingtheinternalspeaker.......99
Replacingthethermalsensor.......101
Replacingtheopticaldrive........104
Replacingthecoverpresenceswitch....105
Replacingthestoragedrive........106
Replacingthefrontfan..........117
Replacingamemorymodule.......120
ReplacingthePCIcard.........124
ReplacingthePCIadaptercard......125
ReplacingtheWi-Ficard.........126
ReplacingtheWi-Fiantenna.......130
ReplacingaPCIExpresscard.......134
Replacingthecoin-cellbattery......136
Replacingtheheatsinkandfanassembly..137
Replacingthemicroprocessor.......139
Replacingthesystemboard.......141
Replacingthepowersupplyassembly...144
Completingthepartsreplacement.....147
Chapter10.Gettinginformation,help,
andservice.............149
Informationresources............149
Accessingtheuserguideinvarious
languages...............149
Windowshelpsystem..........149
Safetyandwarranty...........149
LenovoWebsite............149
LenovoSupportWebsite.........150
Frequentlyaskedquestions........150
Helpandservice..............150
Callingforservice............150
Usingotherservices..........151
Purchasingadditionalservices......151
AppendixA.Regulatory
information.............153
Exportclassificationnotice..........153
Electronicemissionsnotices.........153
FederalCommunicationsCommission
DeclarationofConformity........153
Eurasiancompliancemark..........155
Brazilaudionotice.............155
Mexicowireless-radiocomplianceinformation..155
Additionalregulatoryinformation.......155
AppendixB.WEEEandrecycling
information.............157
ImportantWEEEinformation.........157
RecyclinginformationforJapan........157
RecyclinginformationforBrazil........158
BatteryrecyclinginformationforTaiwan.....158
BatteryrecyclinginformationfortheEuropean
Union..................158
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....161
EuropeanUnionRoHS...........161
TurkishRoHS...............161
UkraineRoHS...............161
IndiaRoHS................161
ChinaRoHS................162
iiThinkCentreM800andM900HardwareMaintenanceManual
AppendixD.ChinaEnergyLabel..163
AppendixE.ENERGYSTARmodel
information.............165
AppendixF.Notices.........167
Trademarks................168
©CopyrightLenovo2015iii
ivThinkCentreM800andM900HardwareMaintenanceManual
Aboutthismanual
ThismanualprovidesserviceandreferenceinformationforLenovo®computerslistedonthefrontcover.
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovo
computers.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaLenovocomputer,besuretoreadandunderstandChapter1“Readthisfirst:Important
safetyinformation”onpage1.
©CopyrightLenovo2015v
viThinkCentreM800andM900HardwareMaintenanceManual
Chapter1.Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.
Attention:
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.
©CopyrightLenovo20151
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
2ThinkCentreM800andM900HardwareMaintenanceManual
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,poweroffthe
wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
Chapter1.Readthisfirst:Importantsafetyinformation3
Safetyinspectionguide
Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingelectrostaticdischarge-sensitivedevices
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ToprotectagainstESDdamage,equalizethechargebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
4ThinkCentreM800andM900HardwareMaintenanceManual
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Youcanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices(multi-lingualtranslations)
Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•Brazilian/Portuguese
•Chinese(simplified)
•Chinese(traditional)
•French
•German
•Hebrew
•Italian
•Korean
•Spanish
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Chapter1.Readthisfirst:Importantsafetyinformation5
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.
•Connectanddisconnectcablesasdescribedinthefollowingtableswheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
ToConnectToDisconnect
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
1.TurneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
6ThinkCentreM800andM900HardwareMaintenanceManual
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CAUTION:
Usesafepracticeswhenlifting.
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
1
2
Chapter1.Readthisfirst:Importantsafetyinformation7
8ThinkCentreM800andM900HardwareMaintenanceManual
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
PERIGO
Acorrenteelétricaprovenientedecabosdealimentação,detelefoneedecomunicaçõeséperigosa.
Chapter1.Readthisfirst:Importantsafetyinformation9
Paraevitarriscodechoqueelétrico:
•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,manutençãooureconfiguração
desteprodutoduranteumatempestadecomraios.
•Conectetodososcabosdealimentaçãoatomadaselétricascorretamenteinstaladaseaterradas.
•Todoequipamentoqueforconectadoaesteprodutodeveserconectadoatomadascorretamente
instaladas.
•Quandopossível,utilizeapenasumadasmãosparaconectaroudesconectarcabosdesinal.
•Nuncaliguenenhumequipamentoquandohouverevidênciadefogo,águaoudanosestruturais.
•Antesdeabrirtampasdedispositivos,desconectecabosdealimentação,sistemasdetelecomunicação,
redesemodemsconectados,amenosqueespecificadodemaneiradiferentenosprocedimentosde
instalaçãoeconfiguração.
•Conecteedesconecteoscabosconformedescritonatabelaapresentadaaseguiraoinstalar,moverou
abrirtampasdesteprodutooudedispositivosconectados.
ParaConectar:ParaDesconectar:
1.DESLIGUETudo.
2.Primeiramente,conectetodososcabosaos
dispositivos.
3.Conecteoscabosdesinalaosconectores.
4.Conecteoscabosdealimentaçãoàstomadas.
5.LIGUEosdispositivos.
1.DESLIGUETudo.
2.Primeiramente,removaoscabosdealimentaçãodas
tomadas.
3.Removaoscabosdesinaldosconectores.
4.Removatodososcabosdosdispositivos.
CUIDADO:
Aosubstituirabateriadelítio,utilizeapenasumabateriacomNúmerodePeça45C1566ouumtipo
debateriaequivalenterecomendadopeloSeoseusistemapossuiummódulocomumabateriade
lítio,substitua-oapenasporummódulodomesmotipoedomesmofabricante.Abateriacontémlítio
epodeexplodirsenãoforutilizada,manuseadaoudescartadademaneiracorreta.
Não:
•Jogueoucoloquenaágua
•Aqueçaamaisde100°C(212°F)
•Consertenemdesmonte
Descarteabateriaconformerequeridopelasleisouregulamentoslocais.
PRECAUCIÓN:
Quandoprodutosalaser(comounidadesdeCD-ROMs,unidadesdeDVD-ROM,dispositivosdefibraótica
outransmissores)estivereminstalados,observeoseguinte:
•Nãoremovaastampas.Aremoçãodastampasdeumprodutoalaserpoderesultaremexposição
prejudicialàradiaçãodelaser.Nãoexistempeçasquepodemserconsertadasnointeriordodispositivo.
10ThinkCentreM800andM900HardwareMaintenanceManual
•Autilizaçãodecontrolesouajustesouaexecuçãodeprocedimentosdiferentesdosespecificadosaqui
poderesultaremexposiçãoprejudicialàradiação.
PERIGO
AlgunsprodutosalasercontêmdiododelaserintegradodaClasse3AoudaClasse3B.Observeoseguinte:
Radiaçãoalaserquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucominstrumentosópticose
eviteexposiçãodiretaaofeixe.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
CUIDADO:
Utilizeprocedimentosdesegurançaparalevantarequipamentos.
CUIDADO:
Obotãodecontroledealimentaçãododispositivoeobotãoparaligar/desligardafontedealimentação
nãodesligamacorrenteelétricafornecidaaodispositivo.Odispositivotambémpodetermaisdeumcabo
dealimentação.Pararemovertodaacorrenteelétricadodispositivo,assegurequetodososcabosde
alimentaçãoestejamdesconectadosdafontedealimentação.
1
2
Chapter1.Readthisfirst:Importantsafetyinformation11
12ThinkCentreM800andM900HardwareMaintenanceManual
1
2
Chapter1.Readthisfirst:Importantsafetyinformation13
1
2
14ThinkCentreM800andM900HardwareMaintenanceManual
DANGER
Lecourantélectriqueprovenantdel'alimentation,dutéléphoneetdescâblesdetransmissionpeutprésenter
undanger.
Pourévitertoutrisquedechocélectrique:
•Nemanipulezaucuncâbleetn'effectuezaucuneopérationd'installation,d'entretienoudereconfiguration
deceproduitaucoursd'unorage.
•Brancheztouslescordonsd'alimentationsurunsocledeprisedecourantcorrectementcâbléetmisàla
terre.
•Branchezsurdessoclesdeprisedecourantcorrectementcâbléstoutéquipementconnectéàceproduit.
•Lorsquecelaestpossible,n'utilisezqu'uneseulemainpourconnecteroudéconnecterlescâbles
d'interface.
•Nemettezjamaisunéquipementsoustensionencasd'incendieoud'inondation,ouenprésencede
dommagesmatériels.
•Avantderetirerlescartersdel'unité,mettezcelle-cihorstensionetdéconnectezsescordons
d'alimentation,ainsiquelescâblesquilarelientauxréseaux,auxsystèmesdetélécommunicationetaux
modems(saufinstructioncontrairementionnéedanslesprocéduresd'installationetdeconfiguration).
•Lorsquevousinstallez,quevousdéplacez,ouquevousmanipulezleprésentproduitoudespériphériques
quiluisontraccordés,reportez-vousauxinstructionsci-dessouspourconnecteretdéconnecterles
différentscordons.
ConnexionDéconnexion
1.MettezlesunitésHORSTENSION.
2.Commencezparbranchertouslescordonssurles
unités.
3.Branchezlescâblesd'interfacesurdesconnecteurs.
4.Branchezlescordonsd'alimentationsurdesprises.
5.MettezlesunitésSOUSTENSION.
1.MettezlesunitésHORSTENSION.
2.Débranchezlescordonsd'alimentationdesprises.
3.Débranchezlescâblesd'interfacedesconnecteurs.
4.Débrancheztouslescâblesdesunités.
ATTENTION:
Remplacerlapileaulithiumusagéeparunepilederéférenceidentiqueexclusivement,(référence
45C1566),ousuivrelesinstructionsdufabricantquiendéfinitleséquivalences.Sivotresystèmeest
dotéd'unmodulecontenantunepileaulithium,vousdevezleremplaceruniquementparunmodule
identique,produitparlemêmefabricant.Lapilecontientdulithiumetpeutexploserencasde
mauvaiseutilisation,demauvaisemanipulationoudemiseaurebutinappropriée.
Nepas:
•lajeteràl'eau,
•l'exposeràdestempératuressupérieuresà100°C,
•chercheràlaréparerouàladémonter.
Nepasmettrelapileàlapoubelle.Pourlamiseaurebut,sereporteràlaréglementationenvigueur.
Chapter1.Readthisfirst:Importantsafetyinformation15
ATTENTION:
Sidesproduitsàlaser(telsquedesunitésdeCD-ROM,deDVD-ROM,desunitésàfibresoptiques,ou
desémetteurs)sontinstallés,prenezconnaissancedesinformationssuivantes:
•Neretirezpaslecarter.Enouvrantl'unitédeCD-ROMoudeDVD-ROM,vousvousexposezau
rayonnementdangereuxdulaser.Aucunepiècedel'unitén'estréparable.
•Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet
d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.
DANGER
Certainsproduitsàlasercontiennentunediodeàlaserintégréedeclasse3Aou3B.Prenez
connaissancedesinformationssuivantes:
Rayonnementlaserlorsquelecarterestouvert.Eviteztouteexpositiondirecteaurayonlaser.Evitez
deregarderfixementlefaisceauoudel'observeràl'aided'instrumentsoptiques.
≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
ATTENTION:
Soulevezlamachineavecprécaution.
ATTENTION:
L'interrupteurdecontrôled'alimentationdel'unitéetl'interrupteurdublocd'alimentationnecoupent
paslecourantélectriquealimentantl'unité.Enoutre,lesystèmepeutêtreéquipédeplusieurs
cordonsd'alimentation.Pourmettrel'unitéhorstension,vousdevezdéconnectertouslescordons
delasourced'alimentation.
16ThinkCentreM800andM900HardwareMaintenanceManual
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VORSICHT
AnNetz-,Telefon-undDatenleitungenkönnengefährlicheSpannungenanliegen.
AusSicherheitsgründen:
•BeiGewitterandiesemGerätkeineKabelanschließenoderlösen.FernerkeineInstallations-,
Wartungs-oderRekonfigurationsarbeitendurchführen.
•GerätnuraneineSchutzkontaktsteckdosemitordnungsgemäßgeerdetemSchutzkontakt
anschließen.
•AlleangeschlossenenGeräteebenfallsanSchutzkontaktsteckdosenmitordnungsgemäß
geerdetemSchutzkontaktanschließen.
•DieSignalkabelnachMöglichkeiteinhändiganschließenoderlösen,umeinenStromschlagdurch
BerührenvonOberflächenmitunterschiedlichemelektrischemPotenzialzuvermeiden.
•Geräteniemalseinschalten,wennHinweiseaufFeuer,WasseroderGebäudeschädenvorliegen.
•DieVerbindungzudenangeschlossenenNetzkabeln,Telekommunikationssystemen,Netzwerken
undModemsistvordemÖffnendesGehäuseszuunterbrechen,sofernindenInstallations-und
KonfigurationsprozedurenkeineanderslautendenAnweisungenenthaltensind.
•ZumInstallieren,TransportierenundÖffnenderAbdeckungendesComputersoderder
angeschlossenenEinheitendieKabelgemäßderfolgendenTabelleanschließenundabziehen.
ZumAnschließenderKabelgehenSiewiefolgtvorZumAbziehenderKabelgehenSiewiefolgtvor
1.SchaltenSiealleEinheitenAUS.
2.SchließenSieerstalleKabelandieEinheitenan.
3.SchließenSiedieSignalkabelandieBuchsenan.
4.SchließenSiedieNetzkabelandieSteckdosean.
5.SchaltenSiedieEinheitEIN.
1.SchaltenSiealleEinheitenAUS.
2.ZiehenSiezuerstalleNetzkabelausden
Netzsteckdosen.
3.ZiehenSiedieSignalkabelausdenBuchsen.
4.ZiehenSiealleKabelvondenEinheitenab.
CAUTION:
EineverbrauchteLithiumbatterienurdurcheineBatteriemitderTeilenummer45C1566odereine
gleichwertige,vomHerstellerempfohleneBatterieersetzen.EnthältdasSystemeinModulmiteiner
Lithiumbatterie,diesesnurdurcheinModuldesselbenTypsundvondemselbenHerstellerersetzen.
DieBatterieenthältLithiumundkannbeiunsachgemäßerVerwendung,HandhabungoderEntsorgung
explodieren.
DieBatterienicht:
•mitWasserinBerührungbringen.
Chapter1.Readthisfirst:Importantsafetyinformation17
•über100Cerhitzen.
•reparierenoderzerlegen.
DieörtlichenBestimmungenfürdieEntsorgungvonSondermüllbeachten.
ACHTUNG:
BeiderInstallationvonLasergeräten(wieCD-ROM-Laufwerken,DVD-aufwerken,Einheitenmit
LichtwellenleitertechnikoderSendern)Folgendesbeachten:
•DieAbdeckungennichtentfernen.DurchEntfernenderAbdeckungendesLasergerätskönnen
gefährlicheLaserstrahlungenfreigesetztwerden.DasGerätenthältkeinezuwartendenTeile.
•WerdenSteuerelemente,EinstellungenoderDurchführungenvonProzedurenandersalshier
angegebenverwendet,kanngefährlicheLaserstrahlungauftreten.
VORSICHT
EinigeLasergeräteenthalteneineLaserdiodederKlasse3Aoder3B.BeachtenSieFolgendes:
LaserstrahlungbeigeöffneterVerkleidung.NichtindenStrahlblicken.KeineLupenoderSpiegel
verwenden.Strahlungsbereichmeiden.
≥18kg≥32kg≥55kg
ACHTUNG:
ArbeitsschutzrichtlinienbeimAnhebenderMaschinebeachten.
ACHTUNG:
MitdemNetzschalteranderEinheitundamNetzteilwirddieStromversorgungfürdieEinheit
nichtunterbrochen.DieEinheitkannauchmitmehrerenNetzkabelnausgestattetsein.Umdie
StromversorgungfürdieEinheitvollständigzuunterbrechen,müssenallezumGerätführenden
NetzkabelvomNetzgetrenntwerden.
18ThinkCentreM800andM900HardwareMaintenanceManual
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Chapter1.Readthisfirst:Importantsafetyinformation19
1
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20ThinkCentreM800andM900HardwareMaintenanceManual
PERICOLO
Lacorrenteelettricaprovenientedaicavidialimentazione,deltelefonoedicomunicazionepuòessere
pericolosa.
Perevitareilrischiodiscosseelettriche:
•Noncollegareoscollegarequalsiasicavooppureeffettuarel'installazione,lamanutenzioneola
riconfigurazionedelprodottoduranteuntemporale.
•Collegaretuttiifilielettriciaunapresadialimentazionecorrettamentecablataedotatadimessaa
terra.
•Collegareallepreseelettricheappropriatetutteleapparecchiaturecheverrannoutilizzateper
questoprodotto.
•Sepossibile,utilizzaresolounamanopercollegareoscollegareicavidisegnale.
•Nonaccendereassolutamenteapparecchiatureinpresenzadiincendi,perdited'acquaodanno
strutturale.
•Scollegareicavidialimentazione,isistemiditelecomunicazione,leretieilmodemprimadi
aprireicoperchideldispositivo,salvoistruzionicontrarierelativealleprocedurediinstallazionee
configurazione.
•Collegareescollegareicavicomedescrittonellaseguentetabellaquandovengonoeffettuate
operazionidiinstallazione,spostamentooaperturadeicoperchidiquestoprodottoodelleunità
collegate.
PercollegarsiPerscollegarsi
1.SPEGNEREleapparecchiature.
2.Innanzitutto,collegaretuttiicavialleunità.
3.Collegareicavidisegnaleaiconnettori.
4.Collegareicavidialimentazioneallapresa.
5.Accenderel'unità.
1.SPEGNEREleapparecchiature.
2.Innanzitutto,rimuovereicavidialimentazionedalla
presa.
3.Rimuovereicavidisegnaledaiconnettori.
4.Rimuoveretuttiicavidalleunità.
ATTENZIONE:
Quandosisostituiscelabatteriaallitio,utilizzaresoloilNumeroparte45C1566ountipodibatteria
equivalenteconsigliatodalproduttore.Sesulsistemaèpresenteunmodulochecontieneunabatteria
allitio,sostituirlosoloconuntipodimodulodellostessotipodellastessacasadiproduzione.La
batteriacontienelitioepuòesplodereseusata,maneggiataosmaltitainmodononcorretto.
Non:
•Gettareoimmergerelabatterianell'acqua
•Riscaldarlaadunatemperaturasuperioreai100gradiC(212gradiF)
•Smontarla,ricaricarlaotentarediripararla
Lebatterieusatevannosmaltiteinaccordoallanormativainvigore(DPR915/82esuccessive
disposizioniedisposizionilocali).
Chapter1.Readthisfirst:Importantsafetyinformation21
ATTENZIONE:
Quandovengonoinstallatiprodottilaser(qualiCD-ROM,unitàDVD-ROM,unitàafibreotticheo
trasmittenti),tenerpresentequantosegue:
•Nonrimuovereglisportelli.L'aperturadiun'unitàlaserpuòdeterminarel'esposizionearadiazioni
laserpericolose.All'internodell'unitànonvisonopartisucuieffettuarel'assistenzatecnica.
•L'utilizzodicontrolli,regolazioniol'esecuzionediprocedurenondescrittinelpresentemanuale
possonoprovocarel'esposizionearadiazionipericolose.
PERICOLO
AlcuneunitàlasercontengonoundiodolaserdiClasse3AoClasse3B.Tenerpresentequantosegue:
Aprendol'unitàvengonoemesseradiazionilaser.Nonfissareilfascio,nonguardarlodirettamente
construmentiotticiedevitarel'esposizionealfascio.
≥18kg≥32kg≥55kg
ATTENZIONE:
Prestareattenzionenelsollevarel'apparecchiatura.
ATTENZIONE:
Ilpulsantedicontrollodell'alimentazionepresentesull'unitàel'interruttoredell'alimentatorenon
disattivanol'alimentazionecorrentefornitaall'unità.E'possibilechel'unitàdispongadipiùcavidi
alimentazione.Perdisattivarel'alimentazionedall'unità,accertarsichetuttiicavidialimentazione
sianoscollegatidallafontedialimentazione.
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22ThinkCentreM800andM900HardwareMaintenanceManual
Chapter1.Readthisfirst:Importantsafetyinformation23
1
2
PELIGRO
Lacorrienteeléctricaprocedentedecablesdealimentación,teléfonosycablesdecomunicaciónpuede
serpeligrosa.
Paraevitarelriesgodedescargaeléctrica:
•Noconectenidesconecteloscablesnirealiceningunatareadeinstalación,mantenimientoo
reconfiguracióndeesteproductoduranteunatormentaeléctrica.
•Conectetodosloscablesdealimentaciónatomasdecorrientedebidamentecableadasy
conectadasatierra.
•Cualquierequipoqueseconecteaesteproductotambiéndebeconectarseatomasdecorriente
debidamentecableadas.
•Siemprequeseaposible,utiliceunasolamanoparaconectarodesconectarloscablesdeseñal.
24ThinkCentreM800andM900HardwareMaintenanceManual
•Noenciendanuncaunequipocuandohayseñalesdefuego,aguaodañosestructurales.
•Desconecteloscablesdealimentación,lossistemasdetelecomunicaciones,lasredesylos
módemsconectadosantesdeabrirlascubiertasdelosdispositivos,amenosqueseindiquelo
contrarioenlosprocedimientosdeinstalaciónyconfiguración.
•Conecteydesconecteloscables,comosedescribeenlatablasiguiente,cuandoinstale,muevao
abralascubiertasdeesteproductoodelosdispositivosconectados.
ParaconectarParadesconectar
1.APÁGUELOtodo.
2.Enprimerlugar,conectetodosloscablesalos
dispositivos.
3.Conecteloscablesdeseñalalosconectores.
4.Enchufeloscablesdealimentaciónalastomasde
corriente.
5.Enciendaeldispositivo.
1.APÁGUELOtodo.
2.Enprimerlugar,desenchufeloscablesdealimentación
delastomasdecorriente.
3.Desconecteloscablesdeseñaldelosconectores.
4.Desconectetodosloscablesdelosdispositivos.
PRECAUCIÓN:
Cuandosustituyaunabateríadelitio,utilicesolamenteunabateríanúmerodepieza45C1566uotra
detipoequivalenterecomendadaporelfabricante.Sisusistemadisponedeunmóduloquecontiene
unabateríadelitio,reemplácelosóloconelmismotipodemódulo,delmismofabricante.Labatería
contienelitioypuedeexplotarsinoseutiliza,manipulaodesechacorrectamente.
Nodebe:
•Arrojarlaalaguaosumergirlaenella
•Exponerlaatemperaturassuperioresa100°C(212°F)
•Repararlaodesmontarla
Deshágasedelabateríasegúnespecifiquenlasleyesonormaslocales.
PRECAUCIÓN:
Cuandohayaproductosláser(comounidadesdeCD-ROM,unidadesdeDVD,dispositivosdefibra
ópticaotransmisores)instalados,tengaencuentalosiguiente:
•Noquitelascubiertas.Siquitalascubiertasdelproductoláser,podríaquedarexpuestoaradiación
láserpeligrosa.Dentrodeldispositivonoexisteningunapiezaquerequieraserviciotécnico.
•Siusacontrolesoajustesorealizaprocedimientosquenoseanlosespecificadosaquí,podría
exponersearadiacionespeligrosas.
PELIGRO
Chapter1.Readthisfirst:Importantsafetyinformation25
Algunosproductoslásertienenincorporadoundiodoláserdeclase3Aoclase3B.Tengaencuentalo
siguiente:
Cuandoseabre,quedaexpuestoaradiaciónláser.Nomiredirectamentealrayoláser,nisiquieracon
instrumentosópticos,yeviteexponersedirectamentealrayoláser.
≥18kg≥32kg≥55kg
PRECAUCIÓN:
Adopteprocedimientossegurosallevantarelequipo.
PRECAUCIÓN:
Elbotóndecontroldealimentacióndeldispositivoyelinterruptordealimentacióndelafuentede
alimentaciónnodesconectanlacorrienteeléctricasuministradaaldispositivo.Además,eldispositivo
podríatenermásdeuncabledealimentación.Parasuprimirtodalacorrienteeléctricadeldispositivo,
asegúresedequetodosloscablesdealimentaciónesténdesconectadosdelatomadecorriente.
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26ThinkCentreM800andM900HardwareMaintenanceManual
Chapter2.Productoverview
Thischapterprovidesinformationaboutthefollowingtopics:
•“Hardwarelocations”onpage27
•“Features”onpage36
•“Specifications”onpage40
•“Programs”onpage40
Hardwarelocations
Thissectionprovidesinformationaboutthelocationsofyourcomputerhardware.
Note:Thecomputerhardwaremightlookslightlydifferentfromtheillustrations.
Frontview
Figure1.Frontview
1Powerbutton2Storagedriveactivityindicator
3USB3.0connector4Microphoneconnector
5Headphoneconnector6USB3.0connector
7Cardreaderslot(somemodels)8USB2.0connectors(2)(somemodels)
9Opticaldriveactivityindicator10Opticaldriveeject/closebutton
©CopyrightLenovo201527
•Cardreaderslot
Usedtoholdacard-shapedstoragemediumsothatthecardreadercanreadthedataonthestorage
medium.
•Headphoneconnector
Usedtoconnectheadphonestoyourcomputer.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputer.Youcanusethemicrophonetorecordsoundsoruse
speech-recognitionsoftware.
•Opticaldriveeject/closebutton
Usedtoejectthetrayoftheopticaldrivefromthedrive.Afteryouinsertadiscintothetray,press
theeject/closebuttontoclosethetray.
•Opticaldriveactivityindicator
Whentheopticaldriveactivityindicatorison,theopticaldriveisinuse.
•Powerbutton
Usedtoturnonyourcomputer.Youalsocanusethepowerbuttontoturnoffyourcomputeronlywhen
youcannotuseanyMicrosoft®Windows®shutdownproceduretoturnoffyourcomputer.
•Storagedriveactivityindicator
Whenthestoragedriveactivityindicatorison,thestoragedrivesareinuse.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,orapersonaldigitalassistant(PDA).
•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
28ThinkCentreM800andM900HardwareMaintenanceManual
Rearview
Figure2.Rearview
1Powercordconnector2Serialconnector
3VGAconnector4DisplayPort®connectors(2)
5USB3.0connectors(4)6USB2.0connectors(2)(forM800models)orUSB3.0
connectors(2)(forM900models)
7Microphoneconnector8Audioline-outconnector
9Audioline-inconnector10PCI/PCI-Expresscardarea(differentcardsprovide
differentconnectors)
11Ethernetconnector12PS/2keyboardandmouseconnectors(somemodels)
13Security-lockslot14Padlockloop
Note:Adiscretegraphicscard,networkinterfacecard,oraudiocardmightbeinstalledinthePeripheral
ComponentInterconnect(PCI)orPCIExpresscardarea.Ifsuchacardisinstalled,ensurethatyouusethe
connectorsonthecardinsteadofthecorrespondingconnectorsonthecomputer.
•Audioline-inconnector
Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereosystem.Whenyouattach
anexternalaudiodevice,acableisconnectedbetweentheaudioline-outconnectorofthedevice
andtheaudioline-inconnectorofthecomputer.
Chapter2.Productoverview29
•Audioline-outconnector
Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspoweredstereospeakers,
headphones,ormultimediakeyboards.Toattachastereosystemorotherexternalrecordingdevice,a
cableisconnectedbetweentheaudioline-inconnectorofthedeviceandtheaudioline-outconnector
ofthecomputer.
Note:Ifyourcomputerhasbothanaudioline-outconnectorandaheadsetconnectororheadphone
connector,alwaysusetheheadsetconnectororheadphoneconnectorforearphones,headphones,ora
headset.However,aheadphoneconnectordoesnotsupportthemicrophoneofaheadset.
•DisplayPortconnector
Usedtoconnectahigh-performancemonitor,adirect-drivemonitor,orotherdevicesthatusea
DisplayPortconnector.
•Ethernetconnector
UsedtoconnectanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFederalCommunicationsCommission(FCC)ClassBlimits,usea
Category5eorbetterEthernetcable.
•Microphoneconnector
Usedtoconnectamicrophonetoyourcomputerwhenyouwanttorecordsoundorifyouuse
speech-recognitionsoftware.
•Padlockloop
Usedtosecureapadlock.Formoreinformation,see“Lockingthecomputercover”onpage55.
•PCI/PCI-Expresscardarea(differentcardsprovidedifferentconnectors)
Toimprovetheoperatingperformanceofyourcomputer,youcanconnectPCI/PCI-Expresscardsinto
thisarea.Dependingonyourcomputermodel,theconnectorsinthisareamightvary.
•Powercordconnector
Usedtoconnectthepowercordtoyourcomputerforpowersupply.
•PS/2keyboardconnector
UsedtoconnectakeyboardthatusesaPersonalSystem/2(PS/2)keyboardconnector.
•PS/2mouseconnector
Usedtoconnectamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouseconnector.
•Serialconnector
Usedtoconnectanexternalmodem,aserialprinter,orotherdevicesthatuseaserialconnector.
•Security-lockslot
UsedtosecureaKensington-stylecablelock.Formoreinformation,see“AttachingaKensington-style
cablelock”onpage57.
•USB2.0connector
UsedtoconnectadevicethatrequiresaUSB2.0connection,suchasakeyboard,amouse,ascanner,a
printer,oraPDA.
•USB3.0connector
UsedtoconnectadevicethatrequiresaUSB2.0orUSB3.0connection,suchasakeyboard,amouse,a
scanner,aprinter,oraPDA.
•VGAconnector
Usedtoconnectavideographicsarray(VGA)monitororotherdevicesthatuseaVGAconnector.
30ThinkCentreM800andM900HardwareMaintenanceManual
Computercomponents
Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
Figure3.Computercomponents
1Computercover2Heatsinkfanduct
3Heatsinkandfanassembly4Powersupplyassembly
5Memorymodule6Opticaldrivebracket
7Opticaldrive8Secondarystoragedrive
9Secondarystoragedrivebracket10CardreaderandUSBassembly
11USBassembly12Cardreader
13FrontaudioandUSBassembly14FrontWi-Fiantenna
15Frontfan16Thermalsensor
Chapter2.Productoverview31
17Internalspeaker18Coverpresenceswitch(alsocalledintrusionswitch)
19Primarystoragedrive20PCIadaptercard
21PCIExpresscard22Microprocessor
23PCIcard24Wi-Fiadaptercard
25RearWi-Fiantenna26Wi-Ficard
27Systemboard28Frontbezel
29Powercord
MajorFRUsandCRUs
Note:Dependingonyourcomputermodel,someofthefollowingcomponentsmightnotbeavailable.
32ThinkCentreM800andM900HardwareMaintenanceManual
Figure4.MajorFRUsandCRUs
ThefollowingtableliststhemajorFRUsshownintheillustrationaboveandidentifieswhichFRUsare
alsoself-serviceCRUsoroptional-serviceCRUs.
Notes:
Chapter2.Productoverview33
•Self-serviceCRUs:TheseCRUsunplugoraresecuredbynomorethantwoscrews.Examplesof
thesetypesofCRUsincludethekeyboard,themouse,anyUSBdevice,andthepowercord.Other
self-serviceCRUsdependingonproductdesignmightincludememorymodules,adaptercards,hard
diskdrives,andopticaldrives.
•Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerandareconcealedbyan
accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,the
specificCRUisvisible.
NumberFRUdescriptionSelf-serviceCRUOptional-serviceCRU
1ComputercoverYesNo
2OpticaldrivebracketYesNo
3OpticaldriveYesNo
4PowersupplyassemblyNoYes
5SecondarystoragedriveYesNo
6SecondarystoragedrivebracketYesNo
7USBassemblyNoNo
8CardreaderNoNo
9CardreaderandUSBassemblybracketNoNo
10FrontaudioandUSBassemblyNoNo
11FrontWi-FiantennaNoNo
12FrontfanNoNo
13ThermalsensorNoNo
14InternalspeakerNoNo
15Coverpresenceswitch(alsocalledintrusion
switch)
NoNo
16PrimarystoragedrivebracketYesNo
17PrimarystoragedriveYesNo
18ChassisNoNo
19PCIadaptercardYesNo
20PCIcardYesNo
21RearWi-FiantennaNoNo
22Wi-FicardNoNo
23Wi-FiadaptercardNoNo
24PCIExpresscardYesNo
25SystemboardNoNo
26Coin-cellbatteryYesNo
27MicroprocessorNoNo
28MemorymoduleYesNo
29HeatsinkfanductNoYes
30HeatsinkandfanassemblyNoYes
31FrontbezelYesNo
32PowercordYesNo
34ThinkCentreM800andM900HardwareMaintenanceManual
FordetailedFRUinformation,suchastheFRUpartnumbersandsupportedcomputermodels,goto:
http:/www.lenovo.com/serviceparts-lookup
Partsonthesystemboard
Note:Forthepartsthataredisplayedonthefollowingfigurebutnotintroducedinthefollowingtable,see
“Frontview”onpage27and“Rearview”onpage29.
Figure5.Partsonthesystemboard
1PS/2keyboardandmouseconnector24-pinpowerconnector
3Microprocessor4Microprocessorfanconnector
5Memoryslot(DIMM1)6Memoryslot(DIMM2)
7Memoryslot(DIMM3)8Memoryslot(DIMM4)
9Thermalsensorconnector1010-pinpowerconnector
11Storagedrivefanconnector12SATApowerconnectors(2)(forconnectinganoptical
driveorastoragedrive)
13FrontUSB3.0connector14eSATAconnector
15Frontfanconnector16SATA3.0connectors(3)
17Frontpanelconnector18FrontUSBconnector2(forconnectinganadditional
USBdevice)
19FrontUSBconnector1(forconnectinganadditional
USBdevice)
20M.2cardslot(forinstallingaPCIadaptercard)
21Serialconnector22Internalspeakerconnector
23Frontaudioconnector24PCIExpresscardslot(physicallinkwidthx16;
negotiablelinkwidthx4,x1)
Chapter2.Productoverview35
25PCIExpressx1cardslot26PCIExpressx16cardslot
27Rearfanconnector28Coverpresenceswitchconnector(intrusionswitch
connector)
29Coin-cellbattery
Machinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Themachinetypeandmodellabelisattachedonthesideofyourcomputerasshown.
Figure6.Machinetypeandmodellabel
Features
Thecomputerfeaturesintroducedinthissectionapplytovariousmodels.
Informationaboutyourcomputer
•Toviewbasicinformation(suchasmicroprocessorandmemoryinformation)aboutyourcomputer,
dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:Right-clickComputer,andthenclickProperties.
–ForWindows10:ClickSettings➙System➙About.
•Toviewdetailedinformationaboutthedevices(suchastheopticaldriveandnetworkadapters)onyour
computer,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
36ThinkCentreM800andM900HardwareMaintenanceManual
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
Preinstalledoperatingsystem
YourcomputerispreinstalledwithWindows7orWindows10operatingsystem.Additionaloperating
systemsmightbeidentifiedbyLenovoascompatiblewithyourcomputer.Todetermineifanoperating
systemhasbeencertifiedortestedforcompatibility,checktheWebsiteoftheoperatingsystemprovider.
Powersupply
210-wattautomaticvoltage-sensingpowersupply
Storagedrives
Yourcomputersupportsuptotwostoragedrives.
Toviewtheamountofstoragedrivespace,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthenclick
Manage.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDiskManagement.
Videofeatures
•Theintegratedgraphicscardsupportsthefollowingdisplayconnectorsonyourcomputer:
–DisplayPortconnector
–VGAconnector
•Thediscretegraphicscard,whichisavailableonsomemodels,providesenhanceddisplaycapability
andexperience.
Audiofeatures
•Theintegratedaudiocardsupportsthefollowingaudioconnectorsanddevicesonyourcomputer:
–Audioline-inconnector
–Audioline-outconnector
–Headphoneconnector
–Microphoneconnector
•Thediscreteaudiocard,whichisavailableonsomemodels,providesenhancedaudiocapabilityand
experience.
Input/Output(I/O)features
•Audioconnectors(audioline-inconnector,audioline-outconnector,headphoneconnector,and
microphoneconnector)
•Cardreaderslot
•Displayconnectors(DisplayPortconnectorandVGAconnector)
•Ethernetconnector
•PS/2keyboardconnector(availableonsomemodels)
Chapter2.Productoverview37
•PS/2mouseconnector(availableonsomemodels)
•Serialconnector
•USBconnector
Expansion
•Cardreader(availableonsomemodels)
•Memoryslot
•M.2cardslot
•Opticaldrive(availableonsomemodels)
•PCIExpressx1cardslot
•PCIExpresscardslot(physicallinkwidthx16;negotiablelinkwidthx4,x1)
•PCIExpressx16graphicscardslot
•Storagedrivebay
Networkfeatures
•EthernetLAN
–TheintegratednetworkinterfacecardsupportstheEthernetconnectoronyourcomputer.
–Thediscretenetworkinterfacecard,whichisavailableonsomemodels,providesanadditional
Ethernetconnector.
•WirelessLAN(availableonsomemodels)
•Bluetooth(availableonsomemodels)
Securityfeatures
Formoreinformation,seeChapter5“Security”onpage55.
Systemmanagementfeatures
•Abilitytostorepower-onself-test(POST)hardwaretestresults
•DesktopManagementInterface(DMI)
DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall
aspectsofacomputer.Theinformationincludesprocessortype,installationdate,connectedprintersand
otherperipherals,powersources,maintenancehistory,andsoon.
•ErPLPScompliancemode
Theenergy-relatedproductsdirective(ErP)lowestpowerstate(LPS)compliancemodereducesthe
consumptionofelectricitywhenyourcomputerisinsleeporoffmode.Formoreinformation,see
“EnablingordisablingErPLPScompliancemode”onpage62.
•IntelligentCoolingEngine(ICE)
TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer
torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal
performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ChangingICE
PerformanceMode”onpage62and“EnablingordisablingtheICEThermalAlertfeature”onpage63.
•Intel®StandardManageability
IntelStandardManageabilityishardware-andfirmware-basedtechnologythatmakescomputerseasier
andlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
38ThinkCentreM800andM900HardwareMaintenanceManual
•IntelActiveManagementTechnology(AMT)(availableonsomemodels)
IntelActiveManagementTechnologyishardware-andfirmware-basedtechnologythatmakescomputers
easierandlessexpensiveforbusinessestomonitor,maintain,update,upgrade,andrepair.
•IntelMatrixStorageManager
IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSerialAdvancedTechnology
Attachment(SATA)RedundantArrayofIndependentDisks(RAID)5arraysandSATARAID10arrayson
specificIntelchipsetsystemboardstoenhanceharddiskperformance.
•PrebootExecutionEnvironment(PXE)
PrebootExecutionEnvironmentenablescomputerstostartthroughanetworkinterfaceindependentof
datastoragedrives(suchasharddiskdrives)orinstalledoperatingsystems.
•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware
TheSMBIOSspecificationdefinesdatastructuresandaccessmethodsthatcanbeusedtoread
managementdatastoredintheBIOSofacomputer.
•WakeonLAN
WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon
orwokenupbyanetworkmessage.Themessageusuallyissentbyaprogramrunningonanother
computeronthesameLAN.
•WakeonRing
WakeonRing,sometimesreferredtoasWakeonModem,isaspecificationthatallowssupported
computersanddevicestoresumefromsleeporhibernationmode.
•WindowsManagementInstrumentation(WMI)
WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan
operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotification.
Chapter2.Productoverview39
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Dimensions
Width:93mm(3.7inches)
Height:343mm(13.5inches)
Depth:364mm(14.3inches)
Weight
Maximumconfigurationasshipped:5.6kg(12.3lb)
Environment
•Airtemperature:
Operating:From10°C(50°F)to35°C(95°F)
Storageinoriginalshippingpackage:From-40°C(-40°F)to60°C(140°F)
Storagewithoutpackage:From-10°C(14°F)to60°C(140°F)
•Humidity:
Operating:20%–80%(non-condensing)
Storage:20%–90%(non-condensing)
•Altitude:
Operating:From-15.2m(-50ft)to3048m(10000ft)
Storage:From-15.2m(-50ft)to10668m(35000ft)
Electricalinput
Inputvoltage:From100Vacto240Vac
Inputfrequency:50/60Hz
Programs
Thissectionprovidesinformationabouttheprogramsonyourcomputer.
Accessingaprogramonyourcomputer
Note:ForWindows7,dependingonyourcomputermodel,someoftheLenovoprogramsmightbereadyto
beinstalled,soyouneedtoinstallthemmanually.Then,youcanaccessandusetheseprograms.
Toaccessaprogramonyourcomputer,dooneofthefollowing:
•FromWindowsSearch:
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthentypetheprogramname
intothesearchbox.
–ForWindows10:TypetheprogramnameintothesearchboxnexttotheStartbutton.
2.Inthesearchresults,clickthenameofthedesiredprogramtolaunchtheprogram.
•FromtheStartmenuorControlPanel:
1.ClicktheStartbuttontoopentheStartmenu.Then,clickthenameofthedesiredprogramto
launchtheprogram.
40ThinkCentreM800andM900HardwareMaintenanceManual
2.Iftheprogramnameisnotdisplayed,clickAllProgramsforWindows7orAllappsforWindows
10todisplaytheprogramlist.Fromthelistorafolderinthelist,clickthenameofthedesired
programtolaunchtheprogram.
3.IftheprogramnameisnotdisplayedontheStartmenu,accesstheprogramfromControlPanel.
a.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanelontheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclick
ControlPanel.
b.ViewControlPanelusingLargeiconsorSmallicons,andthenclickthenameofthedesired
programtolaunchtheprogram.
Installingaprogramthatisreadytobeinstalled
Toinstallaprogramthatisreadytobeinstalled,dothefollowing:
1.OpentheLenovoThinkVantage®Toolsprogram.See“Accessingaprogramonyourcomputer”on
page40.
2.ViewtheprogramiconsusingTiles.
3.Followtheinstructionsundergreyed-outiconstolocatetheiconforthedesiredprogram.Then,
double-clicktheicontoinstalltheprogram.
AnintroductiontoLenovoprograms
ThissectionprovidesinformationaboutthemajorLenovoprogramsavailableonyouroperatingsystem.
Note:Dependingonyourcomputermodel,someofthefollowingprogramsmightnotbeavailable.
•ForWindows7only:
–CreateRecoveryMedia
TheCreateRecoveryMediaprogramenablesyoutorestoreonlytheCdriveortheentirestorage
drivetothefactory-defaultsettings.
–FingerprintManagerProorThinkVantageFingerprintSoftware
TheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramenablesyoutousea
fingerprintreader.Theintegratedfingerprintreaderprovidedonsomekeyboardsenablesyoutoenroll
yourfingerprintandassociateitwithyourpower-onpassword,harddiskpassword,andWindows
password.Asaresult,fingerprintauthenticationcanreplacepasswordsandenablesimpleandsecure
useraccess.
–LenovoPowerENGAGE
TheLenovoPowerENGAGEprogramenablesyoutoregisteryourcomputerwithLenovo.
–PasswordManager
ThePasswordManagerprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
–RescueandRecovery®
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolution.Itincludesaset
ofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystem
crashes,evenifyoucannotstarttheWindowsoperatingsystem.
Chapter2.Productoverview41
–SystemUpdate
TheSystemUpdateprogramprovidesregularaccesstothesystemupdatesforyourcomputer,such
asdevicedriverupdates,softwareupdates,andBIOSupdates.Theprogramgathersinformationfrom
theLenovoHelpCenteraboutnewupdatesforyourcomputer,thensortsanddisplaystheupdatesfor
downloadandinstallation.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
•ForWindows10only:
–LenovoCompanion
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessandunderstand.WithLenovo
Companion,theyare.UseLenovoCompaniontodothefollowing:
–Optimizeyourcomputer’sperformance,monitoryourcomputer’shealth,andmanageupdates.
–Accessyouruserguide,checkwarrantystatus,andviewaccessoriescustomizedforyourcomputer.
–Readhow-toarticles,exploreLenovoforums,andstayup-to-dateontechnologynewswitharticles
andblogsfromtrustedsources.
LenovoCompanionisfilledwithexclusiveLenovocontenttohelpyoulearnmoreaboutwhatyou
candowithyourcomputer.
–LenovoID
TheLenovoIDprogramenablesyoutocreateyourLenovoIDandaccessallsupportedLenovo
programsandwebportalswithsinglesign-on.
•ForWindows7andWindows10:
–LenovoBluetoothLock
TheLenovoBluetoothLockprogramenablesyoutouseaBluetoothdevice(suchasyoursmartphone)
asaproximity-basedunitforlockingorunlockingyourcomputerautomatically.Bydetectingthe
distancebetweenyourcomputerandthepredefinedBluetoothdevicethatyouarecarrying,theLenovo
BluetoothLockprogramautomaticallylocksyourcomputerwhenyouwalkawayandunlocksyour
computerwhenyoucomeback.Thisisasimplewaytoprotectyourcomputeragainstunauthorized
accessincasethatyouforgettolockyourcomputer.
–LenovoDeviceExperienceorLenovoPCExperience
TheLenovoDeviceExperienceorLenovoPCExperienceprogramhelpsyouworkmoreeasilyand
securely.TheprogramprovideseasyaccesstoLenovoThinkVantageToolsorLenovoTools,important
settingsandinformationaboutyourcomputer,theLenovoSupportWebsite,andsoon.
–LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,
alongwithhintsandtipsformaximumsystemperformance.
–PowerManager
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepowermanagementfor
yourcomputer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalance
betweenperformanceandpowersaving.
42ThinkCentreM800andM900HardwareMaintenanceManual
Chapter3.Usingyourcomputer
Thischaptercontainsthefollowingtopics:
•“Registeringyourcomputer”onpage43
•“Settingthecomputervolume”onpage43
•“AddinganicontotheWindowsnotificationarea”onpage43
•“Usingadisc”onpage43
•“Connectingtoanetwork”onpage45
Registeringyourcomputer
WhenyouregisteryourcomputerwithLenovo,youenterrequiredinformationintoaLenovodatabase.The
informationenablesLenovotocontactyouwhenthereisarecallorothersevereproblemandprovide
quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
ToregisteryourcomputerwithLenovo,ensurethatyourcomputerisconnectedtotheInternet.Then,goto
http://www.lenovo.com/registerandfollowtheinstructionsonthescreen.
Settingthecomputervolume
Tosetthecomputervolume,dothefollowing:
1.ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage43.
2.Followtheinstructionsonthescreentoadjustthevolume.Clickthespeakericontomutetheaudio.
AddinganicontotheWindowsnotificationarea
ToaddanicontotheWindowsnotificationarea,dothefollowing:
1.Clickthearrownexttothenotificationareatoviewhiddenicons.Then,clickthedesirediconand
dragittothenotificationarea.
2.Iftheiconisnotdisplayed,turnontheicon.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickNotificationAreaIcons➙Turnsystemiconsonoroff.
•ForWindows10:ClickSettings➙System➙Notifications&actions➙Turnsystemicons
onoroff.
c.Turnonthedesiredicon.
3.IftheiconisstillnotdisplayedintheWindowsnotificationarea,repeatstep1.
Usingadisc
Thissectionprovidesinformationaboutusingadiscandtheopticaldrive.
©CopyrightLenovo201543
Guidelinesaboutusingtheopticaldrive
Whenusingtheopticaldrive,followtheseguidelines:
•Donotplacethecomputerinalocationwherethedriveisexposedtoanyofthefollowingconditions:
–Hightemperature
–Highhumidity
–Excessivedust
–Excessivevibrationorsuddenshock
–Aninclinedsurface
–Directsunlight
•Donotinsertanyobjectotherthanadiscintothedrive.
•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.
•Beforemovingthecomputer,removethediscfromthedrive.
Handlingandstoringadisc
Whenhandlingandstoringadisc,followtheseguidelines:
•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.
•Toremovedustorfingerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping
thediscinacirculardirectionmightcauselossofdata.
•Donotwriteorstickpaperonthedisc.
•Donotscratchormarkthedisc.
•Donotplaceorstorethediscindirectsunlight.
•Donotusebenzene,thinners,orothercleanerstocleanthedisc.
•Donotdroporbendthedisc.
Playingandremovingadisc
Toplayadisc,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Insertadiscintothetray.Someopticaldrivehasasnaphubinthecenterofthetray.Ifyourdrivehasa
snaphub,supportthetraywithonehandandthenpushcenterofthediscuntilitsnapsintoplace.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.Thediscplayer
programstartsautomatically.Formoreinformation,refertothehelpsystemofthediscplayerprogram.
Toremoveadiscfromtheopticaldrive,dothefollowing:
1.Withthecomputeron,presstheeject/closebuttononthefrontoftheopticaldrive.Thetrayslides
outofthedrive.
2.Carefullyremovethediscfromthetray.
3.Presstheeject/closebuttonagainorgentlypushthetrayforwardtoclosethetray.
Note:Ifthetraydoesnotslideoutofthedrivewhenyoupresstheeject/closebutton,turnoffyourcomputer.
Then,insertastraightenedpaperclipintotheemergency-ejectholeadjacenttotheeject/closebutton.
Usetheemergencyejectonlyinanemergency.
44ThinkCentreM800andM900HardwareMaintenanceManual
Recordingadisc
Ifyouropticaldrivesupportsrecording,youcanrecordadisc.
RecordingadiscusingWindowstools
TorecordadiscusingWindowstools,dooneofthefollowing:
•BurnadiscusingtheAutoPlaywindow.
1.Ensurethatthediscisplayedautomatically.
a.ClicktheStartbuttontoopentheStartmenu.
b.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,
andthenclickAutoPlay.
–ForWindows10:ClickSettings➙Devices➙AutoPlay.
c.SelectorturnonUseAutoPlayforallmediaanddevices.
2.Insertarecordablediscintotheopticaldrivethatsupportsrecording.TheAutoPlaywindowopens.
3.Followtheinstructionsonthescreen.
•BurnadiscusingWindowsMedia®Player.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenWindowsMediaPlayer.See“Accessingaprogramonyourcomputer”onpage40.
3.Followtheinstructionsonthescreen.
•BurnadiscfromanISOfile.
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.Double-clicktheISOfile.
3.Followtheinstructionsonthescreen.
Recordingadiscusingpreinstalledprograms
Torecordadiscusingpreinstalledprograms,dothefollowing:
1.Insertarecordablediscintotheopticaldrivethatsupportsrecording.
2.OpenthePowerDVDCreate,PowerProducer,orPower2Goprogram.See“Accessingaprogramon
yourcomputer”onpage40.
3.Followtheinstructionsonthescreen.
Connectingtoanetwork
Thissectionprovidesinformationaboutconnectingtoanetwork.Ifyoucannotconnectyourcomputertoa
network,see“Networkingproblems”onpage73.
ConnectingtoanEthernetLAN
YoucanconnectyourcomputertoanEthernetLANbyconnectinganEthernetcabletotheEthernet
connector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
Chapter3.Usingyourcomputer45
ConnectingtoawirelessLAN
YoucanconnectyourcomputertoawirelessLANwithouttheuseofanEthernetcablebutbymeansof
radiowavesonly.
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
Toestablishawireless-LANconnection,dothefollowing:
1.EnsurethatawirelessLANisavailableandthewirelessLANfeatureonyourcomputerisworking.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationareatodisplayavailable
wirelessnetworks.
Note:Ifthewireless-network-connection-statusiconisnotdisplayedintheWindowsnotificationarea,
addtheicontothenotificationarea.See“AddinganicontotheWindowsnotificationarea”onpage43.
3.ClickawirelessLAN,andthenclickConnecttoconnectyourcomputertoit.Providerequired
informationifneeded.
ConnectingtoaBluetooth-enableddevice
Bluetoothisashort-rangewirelesscommunicationstechnology.UseBluetoothtoestablishawireless
connectionbetweenyourcomputerandanotherBluetooth-enableddevicewithinadistanceofabout10
m(32.8ft).
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
ToconnecttoaBluetooth-enableddevice,dothefollowing:
1.EnsurethattheBluetoothfeatureonyourcomputerisworkingandtheBluetooth-enableddeviceis
locatedwithinadistanceofabout10m(32.8ft)fromyourcomputer.
2.ClicktheBluetoothiconintheWindowsnotificationareaonthetaskbar.Then,clickAddaDeviceand
followtheinstructionsonthescreen.
Note:IftheBluetoothiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage43.
46ThinkCentreM800andM900HardwareMaintenanceManual
Chapter4.Youandyourcomputer
Thischaptercontainsthefollowingtopics:
•“Arrangingyourworkspace”onpage47
•“Accessibilityinformation”onpage48
•“Cleaningyourcomputer”onpage51
•“Maintenance”onpage51
•“Movingyourcomputer”onpage53
Arrangingyourworkspace
Arrangeyourworkspacetosuityourneedsandthekindofworkyoudo.Thissectionprovidesinformation
aboutthefactorsthataffectthewayyouarrangeyourworkspace.
Glareandlighting
Positionthemonitortominimizeglareandreflectionsfromoverheadlights,windows,andotherlightsources.
Reflectedlightfromshinysurfacescancauseannoyingreflectionsonyourscreen.Whenpossible,place
themonitoratrightanglestowindowsandotherlightsources.Ifnecessary,reduceoverheadlighting
byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,usecurtains
orblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitorasthe
roomlightingchangesthroughouttheday.
Whereitisimpossibletoavoidreflectionsortoadjustthelighting,anantiglarefilterplacedoverthescreen
mightbehelpful.However,thesefiltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter
youhaveexhaustedothermethodsofreducingglare.
Aircirculation
Yourcomputerproducesheat.Thecomputerhasafanthatpullsinfreshairandforcesouthotairthrough
theairvents.Blockingtheairventscancauseoverheating,whichmightresultinamalfunctionordamage.
Positionthecomputersothatnothingblockstheairvents;usually,51mm(2inches)ofairspaceissufficient.
Ensurethattheventedairisnotblowingonpeople.
Electricaloutletlocationsandcablelengths
Thefollowingfactorsmightdeterminethefinalplacementofyourcomputer:
•Locationsofelectricaloutlets
•Lengthofpowercordsorpoweradapters
•Lengthofthecablesthatareconnectedtootherdevices
Formoreinformationaboutpowercordsorpoweradapters,see“Powercordsandpoweradapters”on
page1.
Comfort
Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyoufindaposition
thatsuitsyoubest.Thefollowingfiguresetsanexampleforyourreference.
©CopyrightLenovo201547
•Screenposition:Keepthescreenatacomfortableviewingdistance,usually51-61cm(20-24inches).
Then,adjustthescreensothatthetopofthescreenisatorslightlybeloweyelevelandyoucanviewit
withouttwistingyourbody.
•Chairposition:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechair
adjustmentstobestsuityourdesiredposture.
•Headposition:Keepyourheadandneckinacomfortableandneutral(verticalorupright)position.
•Armandhandpositions:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
•Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfortcausedbylongperiodsof
workinginthesameposition.Frequent,shortbreaksfromyourworkalsohelptopreventminordiscomfort
associatedwithyourworkingposture.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
48ThinkCentreM800andM900HardwareMaintenanceManual
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickEaseofAccessCenter.
•ForWindows10:ClickSettings➙EaseofAccess.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadsaloudwhatisdisplayedonthescreenanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandtypecertainkeycombinationseasier.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeiteasiertomanagewindowswiththemouse.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickSpeech
Recognition.
Chapter4.Youandyourcomputer49
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickScreenresolution.
•ForWindows10:ClickDisplaysettings.OntheDisplaytab,clickAdvanceddisplaysettings.
3.Followtheinstructionsonthescreen.
Note:Settingtheresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage49.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.Right-clickablankareaonthedesktop.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickScreenresolution➙Maketextandotheritemslargerorsmaller.
–ForWindows10:ClickDisplaysettings.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
50ThinkCentreM800andM900HardwareMaintenanceManual
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Hardwarelocations”on
page27.
TTY/TDDconversionmodem
Yourcomputersupportstheuseofatexttelephone(TTY)orthetelecommunicationsdeviceforthedeaf
(TDD)conversionmodem.ThemodemmustbeconnectedbetweenyourcomputerandaTTY/TDD
telephone.Then,youcantypeamessageonyourcomputerandsendittothetelephone.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Cleaningyourcomputer
CAUTION:
Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnected
tothecomputer.
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.
Dustbuildupcompoundsproblemsassociatedwithglare,soremembertocleanthescreenperiodically.
Wipethescreensurfacegentlywithasoft,drycloth,orblowonthescreentoremovegritandotherloose
particles.Dependingonthetypeofthescreen,moistenasoft,lint-freeclothwithanLCDcleanerorliquid
glasscleanerandthenwipethescreensurface.
Maintenance
Withappropriatecareandmaintenance,yourcomputerwillserveyoureliably.Thissectionprovides
informationaboutmaintainingyourcomputersothatitcankeepworkingintoporder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Keepyourcomputerinaclean,dryenvironment.Ensurethatthecomputerrestsonaflat,steadysurface.
•Donotcoveranyofairvents.Theseairventsprovideairflowtokeepyourcomputerfromoverheating.
•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe
keyboardandmousestickandunusable.
•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean
electricalhazard.
•Alwaysdisconnectapowercordbygraspingthepluginsteadofthecord.
Chapter4.Youandyourcomputer51
Goodmaintenancepractices
Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect
yourdata,andbepreparedincaseofacomputerfailure.
•Keepyourcomputersoftware,devicedrivers,andoperatingsystemup-to-date.See“Keepingyour
computercurrent”onpage52.
•Emptyyourrecyclebinonaregularbasis.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.
•Cleanupfilesandfreeupstoragedrivespaceandmemoryspaceoccasionallytopreventperformance
problems.See“Performanceproblems”onpage75.
•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,
intermittentproblemsandwhatyoudidtoresolvethem,andotherissuesyoumighthaveexperienced.
Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage40.Formoreinformationaboutbackingupyourdata,refertothehelpsystem
oftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Youcanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour
computer”onpage40.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
systemoftheprogram.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage40.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
oftheprogram.
Keepingyourcomputercurrent
Inmostcases,itisagoodpracticetohavethemostup-to-dateoperatingsystemupdatepatches,software
programs,anddevicedrivers.Thissectionprovidesinformationabouthowtogetthelatestupdatesforyour
computer.
Gettingthelatestdevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.
Togetthelatestdevicedriversforyourcomputer,dooneofthefollowing:
•Downloadthedevicedriversthatarepreinstalledonyourcomputer.Gotohttp://www.lenovo.com/drivers.
52ThinkCentreM800andM900HardwareMaintenanceManual
•UsetheLenovoprogramorWindowsUpdate.See“Gettingthelatestsystemupdates”onpage53.
Note:ThedevicedriversprovidedbyWindowsUpdatemightnotbetestedbyLenovo.Itisrecommended
thatyougetdevicedriversfromLenovo.
Gettingthelatestsystemupdates
Togetthelatestsystemupdatesforyourcomputer,ensurethatyourcomputerisconnectedtotheInternet
anddooneofthefollowing:
•UseoneofthefollowingLenovoprogramstogetthesystemupdates,suchasdevicedriverupdates,
softwareupdates,andBIOSupdates:
–ForWindows7:UsetheSystemUpdateprogram.
–ForWindows10:UsetheLenovoCompanionprogram.
ToopentheSystemUpdateorLenovoCompanionprogram,see“Accessingaprogramonyourcomputer”
onpage40.Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•UseWindowsUpdatetogetthesystemupdates,suchassecurityfixes,newversionsofWindows
components,anddevicedriverupdates.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,and
thenclickWindowsUpdate.
–ForWindows10:ClickSettings➙Update&security➙WindowsUpdate.
3.Followtheinstructionsonthescreen.
Movingyourcomputer
Beforemovingyourcomputer,takethefollowingprecautions:
1.Backupyourdataonthestoragedrive.See“Goodmaintenancepractices”onpage52.
2.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
3.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare
usingdifferentcartons,cushiontheunitstoavoiddamage.
Movingyourcomputertoanothercountryorregion
Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto
consideration.Ifthelocalelectricaloutletstyleisdifferentfromthetypeyouarecurrentlyusing,contactthe
LenovoCustomerSupportCentertopurchaseeitheranelectricalplugadapteroranewpowercord.Fora
listofLenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Ifyoucannotfindthe
supporttelephonenumberforyourcountryorregion,contactyourLenovoreseller.
Chapter4.Youandyourcomputer53
54ThinkCentreM800andM900HardwareMaintenanceManual
Chapter5.Security
Thischaptercontainsthefollowingtopics:
•“Lockingyourcomputer”onpage55
•“ViewingandchangingsecuritysettingsintheSetupUtilityprogram”onpage57
•“Preventingunauthorizedaccesstoyourcomputer”onpage57
•“Usingfingerprintauthentication”onpage58
•“Usingthecoverpresenceswitch”onpage63
•“Usingandunderstandingfirewalls”onpage58
•“Protectingdataagainstviruses”onpage58
•“ComputraceAgentsoftwareembeddedinfirmware”onpage59
•“TrustedPlatformModule(TPM)”onpage59
Lockingyourcomputer
Thissectionprovidesinformationaboutlockingyourcomputerwiththelockingdevicestokeepyour
computersafe.
Lockingthecomputercover
Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour
computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved
whenapadlockisinstalled.
©CopyrightLenovo201555
Figure7.Installingapadlock
56ThinkCentreM800andM900HardwareMaintenanceManual
AttachingaKensington-stylecablelock
YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent
fixture.Thecablelockconnectstothesecurity-lockslotattherearofyourcomputer.Dependingonthetype
selected,thecablelockcanbeoperatedwithakeyorcombination.Thecablelockalsolocksthebuttons
usedtoopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.You
canordersuchacablelockdirectlyfromLenovobysearchingforKensingtonat:
http://www.lenovo.com/support
Figure8.Kensington-stylecablelock
ViewingandchangingsecuritysettingsintheSetupUtilityprogram
ToviewandchangesecuritysettingsintheSetupUtilityprogram,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity.
3.Followtheinstructionsontherightsideofthescreentoviewandchangesecuritysettings.Youcan
referto“UsingtheSetupUtilityprogram”onpage61togetbasicinformationaboutsomemajor
securitysettings.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
Preventingunauthorizedaccesstoyourcomputer
YoucanuseBIOSpasswordsandWindowsaccountstopreventunauthorizedaccesstoyourcomputerand
data.
•TouseBIOSpasswords,see“UsingBIOSpasswords”onpage64.
•TouseWindowsaccounts,dothefollowing:
Chapter5.Security57
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickControlPanel➙UserAccounts.
–ForWindows10:ClickSettings➙Accounts.
3.Followtheinstructionsonthescreen.
Usingfingerprintauthentication
Ifyourkeyboardhasafingerprintreader,youcanusefingerprintauthenticationtoreplacepasswordsfor
simpleandsecureuseraccess.Tousefingerprintauthentication,firstenrollyourfingerprintsandassociate
themwithyourpasswords(suchasthepower-onpassword,harddiskpassword,andWindowspassword).
Usethefingerprintreaderandthefingerprintprogramtocompletethisprocedure.
Tousefingerprintauthentication,dooneofthefollowing:
•ForWindows7:UsetheFingerprintManagerProorThinkVantageFingerprintSoftwareprogramprovided
byLenovo.Toopentheprogram,see“Accessingaprogramonyourcomputer”onpage40.Formore
informationaboutusingtheprogram,refertothehelpsystemoftheprogram.
•ForWindows10:UsethefingerprinttoolprovidedbyWindows.ClicktheStartbuttontoopentheStart
menu,andthenclickSettings➙Accounts➙Sign-inoptions.Followtheinstructionsonthescreen.
Tousethefingerprintreader,refertothedocumentationshippedwiththefingerprintkeyboardorlocatedon
theLenovoSupportWebsiteathttp://www.lenovo.com/support/keyboards.
Usingandunderstandingfirewalls
Afirewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.
Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If
yourcomputerispreinstalledwithafirewallprogram,ithelpsprotectagainstcomputerInternetsecurity
threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore
informationabouthowtousethefirewallprogram,refertothehelpsystemofyourfirewallprogram.
TouseWindowsFirewall,dothefollowing
1.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickWindows
Firewall.
3.Followtheinstructionsonthescreen.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate
viruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Note:Virusdefinitionfilesmustbekeptup-to-datetoguardagainstnewviruses.
58ThinkCentreM800andM900HardwareMaintenanceManual
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.
ComputraceAgentsoftwareembeddedinfirmware
TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.The
softwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,orthecomputer
call-inlocation.YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.
TrustedPlatformModule(TPM)
TPMisasecurecryptoprocessorthatcanstorecryptographickeysthatprotectinformationstoredinyour
computer.
Chapter5.Security59
60ThinkCentreM800andM900HardwareMaintenanceManual
Chapter6.Advancedconfiguration
Thischaptercontainsthefollowingtopics:
•“UsingtheSetupUtilityprogram”onpage61
•“UpdatingtheBIOS”onpage66
UsingtheSetupUtilityprogram
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer.This
sectionprovidesinformationaboutonlythemajorconfigurationsettingsavailableintheprogram.
Note:TheoperatingsystemsettingsmightoverrideanysimilarsettingsintheSetupUtilityprogram.
StartingtheSetupUtilityprogram
TostarttheSetupUtilityprogram,dothefollowing:
1.Turnonorrestartyourcomputer.
2.BeforeWindowsstartsup,repeatedlypressandreleasetheF1keyuntiltheSetupUtilityprogram
opens.IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage64.
Note:Forsomekeyboards,youmightneedtopressFn+F1toopentheSetupUtilityprogram.
Toviewandchangetheconfigurationsettings,followtheinstructionsontherightsideofthescreen.The
keysusedtoperformvarioustasksaredisplayedatthebottomofthescreen.
Enablingordisablingadevice
Thissectionprovidesinformationabouthowtoenableordisableuseraccesstohardwaredevices(such
asUSBconnectorsorstoragedrives).
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectDevices.
3.SelectthedeviceyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
EnablingordisablingtheAutomaticPowerOnfeatures
IfyouenabletheAutomaticPowerOnfeatures,yourcomputerwillstartupautomatically.
ToenableordisabletheAutomaticPowerOnfeatures,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPower➙AutomaticPowerOnandpressEnter.
3.SelectthefeatureyouwanttoenableordisableandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
©CopyrightLenovo201561
EnablingordisablingErPLPScompliancemode
Lenovocomputersmeettheeco-designrequirementsoftheErPLot3regulation.Formoreinformation,go
to:
http://www.lenovo.com/ecodeclaration
YoucanenableErPLPScompliancemodeintheSetupUtilityprogramtoreducetheconsumptionof
electricitywhenyourcomputerisofforinsleepmode.
ToenableordisableErPLPScompliancemode,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPower➙EnhancedPowerSavingModeandpressEnter.
3.DependingonwhetheryouselectEnabledorDisabled,dooneofthefollowing:
•IfyouselectEnabled,pressEnter.Then,disabletheWakeonLANfeature.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage61.
•IfyouselectDisabled,pressEnter.Then,gotothenextstep.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
WhenErPLPScompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:
•Pressthepowerbutton.
•EnabletheWakeUponAlarmfeaturetomakeyourcomputerwakeupatasettime.See“Enablingor
disablingtheAutomaticPowerOnfeatures”onpage61.
•EnabletheAfterPowerLossfeaturetomakeyourcomputerwakeupwhenthepowersupplyresumes
afterasuddenlossofelectricity.
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPower➙AfterPowerLossandpressEnter.
3.SelectPowerOnandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
ChangingICEPerformanceMode
YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance
Modemenu.Twochoicesareavailable:
•BetterAcousticPerformance(defaultsetting)
•BetterThermalPerformance
ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal
level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith
normalacousticperformance.
Toswitchbetweenbetteracousticperformanceandbetterthermalperformance,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEPerformanceModeandpressEnter.
4.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesiredandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
62ThinkCentreM800andM900HardwareMaintenanceManual
EnablingordisablingtheICEThermalAlertfeature
IfyouenabletheICEthermalalertfeature,whencriticalthermalsituationsoccur,suchasmalfunctioning
fans,abnormallyhightemperature,orpoorcoolingperformances,analertlogwillbewrittenintothe
Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.
ToenableordisabletheICEThermalAlertfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectPower➙IntelligentCoolingEngine(ICE)andpressEnter.
3.SelectICEThermalAlertandpressEnter.
4.SelectthedesiredsettingandpressEnter.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
EnablingordisablingtheConfigurationChangeDetectionfeature
IfyouenabletheConfigurationChangeDetectionfeature,whenthePOSTdetectstheconfigurationchanges
ofsomehardwaredevices(suchasstoragedrivesormemorymodules),anerrormessagewillbedisplayed
whenyouturnonthecomputer.
ToenableordisabletheConfigurationChangeDetectionfeature,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity➙ConfigurationChangeDetectionandpressEnter.
3.SelectthedesiredsettingandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
Tobypasstheerrormessageandlogintotheoperatingsystem,dooneofthefollowing:
•PresstheF2key.
Note:Forsomekeyboards,youmightneedtopressFn+F2tobypasstheerrormessage.
•StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61and
“ExitingtheSetupUtilityprogram”onpage66.
Usingthecoverpresenceswitch
Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe
computercoverisnotproperlyinstalledorclosed.
Toenablethecover-presence-switchconnectoronthesystemboard,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity➙ChassisIntrusionDetectionandpressEnter.
3.SelectEnabledandpressEnter.
4.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
Whenthecover-presence-switchconnectoronthesystemboardisenabled,ifthecoverpresenceswitch
detectsthatthecomputercoverisnotcorrectlyinstalledorclosed,anerrormessagewillbedisplayedwhen
youturnonthecomputer.Tobypasstheerrormessageandlogintotheoperatingsystem,dothefollowing:
1.Properlyinstallorcloseyourcomputercover.SeeChapter9“Installingorreplacinghardware”on
page87.
2.StartandthenexittheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61and
“ExitingtheSetupUtilityprogram”onpage66.
Chapter6.Advancedconfiguration63
UsingBIOSpasswords
ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer
anddata.
Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimprovescomputer
security.Ifyoudecidetosetanypasswords,readthefollowingtopics.
SetupUtilityprogrampasswordtypes
Thefollowingtypesofpasswordsareavailable:
•Power-onpassword
Whenapower-onpasswordisset,youarepromptedtoenteravalidpasswordeachtimethecomputeris
turnedon.Thecomputercannotbeuseduntilthevalidpasswordisentered.
•Administratorpassword
Settinganadministratorpassworddetersunauthorizedusersfromchangingconfigurationsettings.Ifyou
areresponsibleformaintainingtheconfigurationsettingsofseveralcomputers,youmightwanttoset
anadministratorpassword.
Whenanadministratorpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyou
trytoaccesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalid
passwordisentered.
Ifboththepower-onpasswordandadministratorpasswordareset,youcanentereitherpassword.
However,youmustuseyouradministratorpasswordtochangeanyconfigurationsettings.
•Harddiskpassword
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataonthestoragedrive.Whena
harddiskpasswordisset,youarepromptedtoenteravalidpasswordeachtimeyoutrytoaccess
thestoragedrive.
Notes:
–Afteryousetaharddiskpassword,yourdataonthestoragedriveisprotectedevenifthestoragedrive
isremovedfromonecomputerandinstalledinanother.
–Iftheharddiskpasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafrom
thestoragedrive.
Passwordconsiderations
Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it
isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.
Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.
Tosetastrongpassword,considerthefollowingguidelines:
•Haveatleasteightcharactersinlength
•Containatleastonealphabeticcharacterandonenumericcharacter
•Notbeyournameoryourusername
•Notbeacommonwordoracommonname
•Besignificantlydifferentfromyourpreviouspasswords
Setting,changing,anddeletingapassword
Toset,change,ordeleteapassword,dothefollowing:
1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
2.SelectSecurity.
64ThinkCentreM800andM900HardwareMaintenanceManual
3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or
HardDiskPasswordandpressEnter.
4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.
Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore
information,see“Passwordconsiderations”onpage64.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
Erasinglostorforgottenpasswords(clearingCMOS)
Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.
Toerasealostorforgottenpassword,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.SeeChapter9“Installingorreplacinghardware”onpage87.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage27.
4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
5.Reinstallthecomputercoverandconnectthepowercord.SeeChapter9“Installingorreplacing
hardware”onpage87.
6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerbuttonforapproximatelyfiveseconds.
7.Repeatstep1throughstep2.
8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
9.Reinstallthecomputercoverandconnectthepowercord.
Selectingastartupdevice
Ifyourcomputerdoesnotstartupfromadeviceasexpected,youcanchoosetochangethestartupdevice
sequencepermanentlyorselectatemporarystartupdevice.
Changingthestartupdevicesequencepermanently
Tochangethestartupdevicesequencepermanently,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,
insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage61.
3.SelectStartup.
4.Followtheinstructionsontherightsideofthescreentochangethestartupdevicesequence.
5.ExittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”onpage66.
Selectingatemporarystartupdevice
Note:Notalldiscsandstoragedrivesarebootable.
Chapter6.Advancedconfiguration65
Toselectatemporarystartupdevice,dothefollowing:
1.Dependingonthetypeofthestoragedevice,dooneofthefollowing:
•Ifthestoragedeviceisinternal,gotostep2.
•Ifthestoragedeviceisadisc,ensurethatyourcomputerisonorturnonthecomputer.Then,
insertthediscintotheopticaldrive.
•Ifthestoragedeviceisanexternaldeviceotherthanadisc,connectthestoragedevicetothe
computer.
2.Turnonorrestartthecomputer.BeforeWindowsstartsup,repeatedlypressandreleasetheF12key
untilStartupDeviceMenuisdisplayed.
Note:Forsomekeyboards,youmightneedtopressFn+F12todisplayStartupDeviceMenu.
3.SelectthedesiredstoragedeviceandpressEnter.Thecomputerwillstartupfromthedeviceyouselect.
Ifyouwanttoselectapermanentstartupdevice,selectEnterSetuponStartupDeviceMenuandpress
EntertostarttheSetupUtilityprogram.Formoreinformationabouthowtoselectapermanentstartup
device,see“Changingthestartupdevicesequencepermanently”onpage65.
ExitingtheSetupUtilityprogram
ToexittheSetupUtilityprogram,dooneofthefollowing:
•Ifyouwanttosavethenewsettings,presstheF10key.Then,selectYesinthewindowdisplayed
andpressEnter.
Note:Forsomekeyboards,youmightneedtopressFn+F10toexittheSetupUtilityprogram.
•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExitandpressEnter.
Then,selectYesinthewindowdisplayedandpressEnter.
UpdatingtheBIOS
Whenyouinstallanewprogram,hardwaredevice,ordevicedriver,youmightbeinformedtoupdate
theBIOS.YoucanupdatetheBIOSfromyouroperatingsystemoraflashupdatedisc(supportedonly
onsomemodels).
ToupdatetheBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.DownloadtheflashBIOSupdatedriverfortheoperatingsystemversionortheISOimageversion(used
tocreateaflashupdatedisc).Then,downloadtheinstallationinstructionsfortheflashBIOSupdate
driveryoudownload.
3.PrinttheinstallationinstructionsyoudownloadandfollowtheinstructionstoupdatetheBIOS.
Note:IfyouwanttoupdatetheBIOSfromaflashupdatedisc,theinstallationinstructionsmightnotprovide
theinformationabouthowtorecordtheupdatedisc.See“Recordingadisc”onpage45.
RecoveringfromaBIOSupdatefailure
TorecoverfromaBIOSupdatefailure,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.SeeChapter9“Installingorreplacinghardware”onpage87.
3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Hardwarelocations”onpage27.
66ThinkCentreM800andM900HardwareMaintenanceManual
4.RemoveanypartsandcablesthatimpedeyouraccesstotheClearCMOS/Recoveryjumper.
5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).
6.Reinstallthepartsandcablesthatwereremoved.
7.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.SeeChapter9
“Installingorreplacinghardware”onpage87.
8.TurnonthecomputerandinserttheBIOSupdatediscintotheopticaldrive.Waitafewminutes.The
recoveryprocessbegins.Aftertherecoveryprocessiscompleted,yourcomputerwillshutdown
automatically.
Note:Ifthecomputerdoesnotstartupfromthedisc,selectthediscasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage65.
9.Repeatstep1throughstep4.
10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).
11.Repeatstep6throughstep7.Then,turnonyourcomputer.
Chapter6.Advancedconfiguration67
68ThinkCentreM800andM900HardwareMaintenanceManual
Chapter7.Troubleshooting,diagnostics,andrecovery
Thischapterprovidessolutionstoresolveyourcomputerproblems.Followthestepsinthebasicprocedure
forresolvingcomputerproblems,whichhelpsyoumakegooduseofthetroubleshooting,diagnostics,
andrecoveryinformation.
•“Basicprocedureforresolvingcomputerproblems”onpage69
•“Troubleshooting”onpage69
•“Diagnostics”onpage77
•“Recoveryinformation”onpage78
Basicprocedureforresolvingcomputerproblems
Itisrecommendedthatyouusethefollowingproceduretoresolvecomputerproblemsyouareexperiencing:
1.Ensurethat:
a.Thecablesforallconnecteddevicesareconnectedcorrectlyandsecurely.
b.Allconnecteddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning
electricaloutlets.
c.AllconnecteddevicesareenabledintheBIOSsettingsofyourcomputer.See“Enablingordisabling
adevice”onpage61.
Iftheseactionsdonotresolveyourproblem,continuewiththenextstep.
2.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetects
avirus,removethevirus.Iftheantivirusprogramdoesnotresolveyourproblem,continuewiththe
nextstep.
3.Goto“Troubleshooting”onpage69andfollowtheinstructionsforthetypeofproblemyouare
experiencing.Ifthesetroubleshootinginstructionsdonotresolveyourproblem,continuewiththe
nextstep.
4.Runthediagnosticprogram.See“Diagnostics”onpage77.Ifthediagnosticprogramdoesnotresolve
yourproblem,continuewiththenextstep.
5.Recoveryouroperatingsystem.See“Recoveryinformation”onpage78.
6.Ifnoneoftheseactionssolveyourproblem,contacttheLenovoCustomerSupportCenter.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.Formoreinformation
abouthelp,service,andtechnicalassistance,seeChapter10“Gettinginformation,help,andservice”
onpage149.
Troubleshooting
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Usethetroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
Startupproblems
Thissectionprovidessolutionstostartup-relatedproblems.
Thecomputerdoesnotstartupwhenyoupressthepowerbutton
Solutions:Ensurethat:
•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoaworkingelectricaloutlet.
©CopyrightLenovo201569
•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,ensurethatitisswitchedon.
•Thepowerindicatoronthefrontofthecomputerison.
•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletforyourcountryorregion.
Theoperatingsystemfailstostartup
Solution:Ensurethatthestartupsequenceincludesthedevicewheretheoperatingsystemresides.Usually,
theoperatingsystemisonthestoragedrive.Formoreinformation,see“Changingthestartupdevice
sequencepermanently”onpage65.
Thecomputerbeepsmultipletimesbeforetheoperatingsystemstartsup
Solution:Ensurethatnokeysarestuck.
Audioproblems
Thissectionprovidessolutionstoaudio-relatedproblems.
NoaudioinWindows
Solutions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,ensurethat:
–TheOn/OffcontrolissettotheOnposition.
–Thespeakerpowercableisconnectedtoaproperlygrounded,functionalacelectricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,ensurethatthevolumeisnotsettoolow.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Ensurethatthemutespeakers
settingsarenotselectedandnoneofthevolumesettingsissettoolow.
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage43.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
ensurethatthevolumeisnotsettoolow.
•Ensurethatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudio
connectoronthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareconnectedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansion
slots,theaudiofunctionbuiltintothesystemboardisdisabled.Therefore,youmustusetheaudio
connectorsontheaudioadapter.
•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.
IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature.The
programmustbeconfiguredtouseSoundBlasterProorSoundBlasteremulation.
•Ensurethattheaudiodevicedriversarecorrectlyinstalled.
Soundcomesonlyfromoneexternalspeaker
Solutions:
•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.
•Ensurethatthecablethatconnectstheleftspeakertotherightspeakerissecurelyconnected.
•ClickthevolumeiconintheWindowsnotificationareaonthetaskbar.Then,clickthespeakericonontop
ofthevolumecontrol.ClicktheLevelstabandensurethattheBalancesettingsaresetcorrectly.
70ThinkCentreM800andM900HardwareMaintenanceManual
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothenotification
area.See“AddinganicontotheWindowsnotificationarea”onpage43.
CDproblems
ThissectionprovidessolutionstoCD-relatedproblems.
ACDorDVDdoesnotwork
Solutions:
•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe
discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.
•Ensurethatthediscisinsertedcorrectly,withitslabelup.
•Ensurethatthediscyouareusingisclean.Toremovedustorfingerprints,wipethedisccleanwithasoft
clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.
•Ensurethatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyou
knowisgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyouroptical
driveorthecablingtoyouropticaldrive.Ensurethatthepowercableandsignalcablearesecurely
connectedtothedrive.
Unabletouseabootablerecoverymedium,suchastheProductRecoveryCD,to
startyourcomputer
Solution:EnsurethattheCDorDVDdriveisinthestartupsequencebeforethestoragedrive.Referto
“Selectingatemporarystartupdevice”onpage65forinformationonviewingandchangingthestartup
sequence.Notethatonsomemodelsthestartupsequenceispermanentlysetandcannotbechanged.
DVDproblems
ThissectionprovidessolutionstoDVD-relatedproblems.
BlackscreeninsteadofDVDvideo
Solutions:
•RestarttheDVDplayerprogram.
•Tryalowerscreenresolutionorcolordepth.
•Closeanyopenfiles,andthenrestartthecomputer.
DVDmoviedoesnotplay
Solutions:
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
NoaudioorintermittentaudiowhileplayingaDVDmovie
Solutions:
•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
•Ensurethatthediscsurfaceiscleanandnotscratched.
•Checkallcableconnectionstoandfromthespeakers.
•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Chapter7.Troubleshooting,diagnostics,andrecovery71
Playbackissloworchoppy
Solutions:
•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
Invaliddiscornodiscfoundmessage
Solutions:
•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.
•Ensurethatvideoresolutionissettolessthan1152x864pixels.
•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe
DVDdiscisinthedrivelabeled“DVD”.
Intermittentproblems
Someproblemsoccuronlyoccasionallyandaredifficulttorepeat.
Solutions:
•Ensurethatallcablesandcordsaresecurelyconnectedtothecomputerandconnecteddevices.
•Ensurethatwhenthecomputerison,thefangrillisnotblocked(thereisairflowaroundthegrill),andthe
fansareworking.Ifairflowisblockedorthefansarenotworking,thecomputermightoverheat.
•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Storagedriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallstoragedrivesmissingfromtheSetupUtilityprogram”onpage72
•“"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstoragedrive”
onpage72
SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallstoragedrivesmissingfromtheSetupUtilityprogram
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupportthestoragedrives.
–IfyourcomputerisinstalledwithfiveSATAstoragedrives,ensurethattheSATAstoragedrive
enablementmodule(onetofivestoragedrives)isinstalled.
–IfyourcomputerisinstalledwithSASstoragedrives,ensurethattheSASstoragedriveenablement
module(onetofivestoragedrives)ortheLSIMegaRAIDSASadapterisinstalled.
"NoOperatingSystemFound"messageorthesystemnotstartingupfromthe
correctstoragedrive
Symptom:"NoOperatingSystemFound"messageorthesystemnotstartingupfromthecorrectstorage
drive
Solutions:
•Ensurethatallstoragedrivesignalcablesandpowercablesareconnectedcorrectly.
72ThinkCentreM800andM900HardwareMaintenanceManual
•EnsurethatthestoragedriveyourcomputerstartsupfromislistedasthefirststartupdeviceintheSetup
Utilityprogram.Referto“Changingthestartupdevicesequencepermanently”onpage65.
Note:Inrarecases,thestoragedrivewiththeoperatingsystemmightgetcorruptedordamaged.Insuch
cases,youmightneedtoreplacethestoragedrive.RefertoChapter9“Installingorreplacinghardware”
onpage87.
Networkingproblems
Thissectionprovidessolutionstonetworking-relatedproblems.
EthernetLANproblems
MycomputercannotbeconnectedtoanEthernetLAN
Solutions:
•ConnectthecablefromtheEthernetconnectortotheRJ45connectorofthehub.
•EnabletheEthernetLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page61.Then,followtheinstructionsonthescreen.
•EnabletheEthernetLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.
3.Right-clicktheEthernetLANadaptericonandclickEnable.
•UpdateorreinstalltheEthernetLANdriver.See“Keepingyourcomputercurrent”onpage52.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.CheckwithyourLAN
administratorforthenecessarynetworkingsoftware.
•Setthesameduplexfortheswitchportandtheadapter.Ifyouconfiguredtheadapterforfullduplex,
ensurethattheswitchportisalsoconfiguredforfullduplex.Settingthewrongduplexmodemight
degradeperformance,causedataloss,orresultinlostconnections.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
TheWakeOnLANfeaturedoesnotwork
Solution:EnabletheWakeOnLAN(WOL)featureintheSetupUtilityprogram.See“StartingtheSetupUtility
program”onpage61.Then,followtheinstructionsonthescreen.
Chapter7.Troubleshooting,diagnostics,andrecovery73
WirelessLANproblem
Note:ThewirelessLANfeatureissupportedonlyonsomemodels.
ThewirelessLANfeaturedoesnotwork
Solutions:
•EnablethewirelessLANfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page61.Then,followtheinstructionsonthescreen.
•ForWindows10,enablethewirelessLANfeatureinWindowsSettings.ClicktheStartbuttontoopenthe
Startmenu,andthenclickSettings➙Network&Internet➙Wi-Fi.TurnontheWi-Fifeature.
•EnablethewirelessLANadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.
3.Right-clickthewirelessLANadaptericonandclickEnable.
•UpdateorreinstallthewirelessLANdriver.See“Keepingyourcomputercurrent”onpage52.
Bluetoothproblems
Note:TheBluetoothfeatureissupportedonlyonsomemodels.
TheBluetoothfeaturedoesnotwork
Solutions:
•EnabletheBluetoothfeatureintheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”on
page61.Then,followtheinstructionsonthescreen.
•TurnontheBluetoothradios.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.Right-clickComputer,andthen
clickProperties.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickDeviceManager.Typetheadministratorpasswordorprovideconfirmationifprompted.
3.Right-clicktheBluetoothradiosunderBluetoothRadiosandclickEnable.
•EnabletheBluetoothadapter.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickNetwork
andSharingCenter➙Changeadaptersettings.
3.Right-clicktheBluetoothadaptericonandclickEnable.
•UpdateorreinstalltheBluetoothdriver.See“Keepingyourcomputercurrent”onpage52.
SounddoesnotcomefromtheBluetoothheadsetorheadphones
Solution:SettheBluetoothheadsetorheadphonesasthedefaultdevice.
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.Right-clickthevolumeiconintheWindowsnotificationareaonthetaskbar.
74ThinkCentreM800andM900HardwareMaintenanceManual
Note:IfthevolumeiconisnotdisplayedintheWindowsnotificationarea,addtheicontothe
notificationarea.See“AddinganicontotheWindowsnotificationarea”onpage43.
3.ClickPlaybackdevices.
4.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudio,andthenclickSetDefault.If
youareusingtheAVprofile,selectStereoAudio,andthenclickSetDefault.
5.ClickOK.
Performanceproblems
Thissectionprovidessolutionstoperformance-relatedproblemsofyourcomputer.
Excessivenumberoffragmentedfiles
Solution:UsetheWindowsdiskdefragmentationordiskoptimizationfeaturetocleanupthefiles.
Note:Dependingonthevolumeofthestoragedrivesandamountofdatastoredonthestoragedrives,the
disk-defragmentationprocessmighttakeuptoseveralhours.
1.Closeanyopenprogramsandwindows.
2.ClicktheStartbuttontoopentheStartmenu.
3.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickComputer.
•ForWindows10:ClickFileExplorer➙ThisPC.
4.Right-clickyourCdriveandthenclickProperties.
5.ClicktheToolstab.
6.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickDefragmentnow.
•ForWindows10:ClickOptimize.Selectthedesireddrive,andthenclickOptimize.
7.Followtheinstructionsonthescreen.
Insufficientfreestoragedrivespace
Solutions:Freeupstoragedrivespace.
•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.
•CleanupyourCdrive.
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClickComputer.
–ForWindows10:ClickFileExplorer➙ThisPC.
3.Right-clickyourCdriveandthenclickProperties.
4.Checktheamountoffreespace,andthenclickDiskCleanup.
5.Alistofunnecessaryfilecategoriesisdisplayed.Selecteachfilecategoryyouwanttodelete,
andthenclickOK.
•TurnsomeWindowsfeaturesofforremovesomeunnecessaryprograms.
1.DependingonyourWindowsversion,dooneofthefollowing:
–ForWindows7:ClicktheStartbuttontoopentheStartmenu.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
Chapter7.Troubleshooting,diagnostics,andrecovery75
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPrograms
andFeatures.
3.Dooneofthefollowing:
–ToturnsomeWindowsfeaturesoff,clickTurnWindowsfeaturesonoroff.Followthe
instructionsonthescreen.
–Toremovesomeunnecessaryprograms,selecttheprogramyouwanttoremove,andthenclick
Uninstall/ChangeorUninstall.
Insufficientfreememoryspace
Solutions:
•Right-clickablankareaonthetaskbarandopenTaskManager.Then,endsometasksyouarenot
performing.
•Installadditionalmemorymodules.SeeChapter9“Installingorreplacinghardware”onpage87.To
purchasememorymodules,goto
http://www.lenovo.com.
Serialconnectorcannotbeaccessed
Solutions:
•Connecttheserialcabletotheserialconnectoronthecomputerandtotheserialdevice.Iftheserial
devicehasitsownpowercord,connectthepowercordtoagroundedelectricaloutlet.
•Turnontheserialdeviceandkeepthedeviceonline.
•Installanyapplicationprogramssuppliedwiththeserialdevice.Refertothedocumentationthatcomes
withtheserialdeviceformoreinformation.
•Ifyouaddedoneserial-connectoradapter,installtheadaptercorrectly.
USBdeviceproblems
ThissectionprovidessolutionstoUSBdevice-relatedproblems.
MyUSBdevicecannotbeaccessed
Solutions:
•ConnecttheUSBcablefromtheUSBconnectortotheUSBdevice.IftheUSBdevicehasitsownpower
cord,connectthepowercordtoagroundedelectricaloutlet.
•TurnontheUSBdeviceandkeepthedeviceonline.
•InstallanydevicedriversorapplicationprogramssuppliedwiththeUSBdevice.Refertothe
documentationthatcomeswiththeUSBdeviceformoreinformation.
•DetachandreconnecttheUSBconnectortoresettheUSBdevice.
IcannotinstalltheWindows7operatingsystemusinganexternalUSBdevice
Solution:Gotohttp://www.lenovo.com/supporttodownloadandinstallUSBdrivers.
Softwareanddriverproblems
Thissectionprovidessolutionstosoftware-anddriver-relatedproblems.
Forsomeprograms,datescannotbesortedincorrectorder
Solution:Someprogramsdevelopedbeforetheyear2000useonlythelasttwodigitsofayeartosortdates,
assumingthefirsttwodigitsare19.Consequently,datescannotbesortedincorrectordernowadays.
76ThinkCentreM800andM900HardwareMaintenanceManual
Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers
makeupdatesavailablefromtheWorldWideWeb.
Someapplicationprogramsdonotworkasexpected
Solutions:
1.Checkwhethertheproblemiscausedbyanapplicationprogram.
a.Ensurethatthesoftwareiscompatiblewithyourcomputer.Refertotheinformationsuppliedwith
thesoftwareformoreinformation.
b.Verifythatothersoftwareworkscorrectlyonyourcomputer.
c.Verifythatthesoftwareyouareusingworksonanothercomputer.
2.Iftheproblemiscausedbyanapplicationprogram:
•Refertotheprinteddocumentationthatcomeswiththeprogramorthehelpsystemoftheprogram.
•Updatetheprogram.See“Keepingyourcomputercurrent”onpage52.
•Uninstalltheprogramandthenreinstallit.Todownloadaprogramthatispreinstalledonyour
computer,gotohttp://www.lenovo.com/supportandfollowtheinstructionsonthescreen.
Adevicedoesnotworknormallyduetodevicedriverproblems
Solution:Updatethedevicedriver.See“Keepingyourcomputercurrent”onpage52.
Diagnostics
Note:IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows10,goto
http://www.lenovo.com/diagsforthediagnosticsinformationforyourcomputer.
Thediagnosticprogramisusedtotesthardwarecomponentsofyourcomputer.Thediagnosticprogramalso
canreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourcomputer.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramisthediagnosticprogrampreinstalledonyourcomputer.Theprogram
enablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostictests,system
informationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsformaximum
systemperformance.
ToopentheLenovoSolutionCenterprogram,see“Accessingaprogramonyourcomputer”onpage40.For
moreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,save
andprintthelogfilescreatedbytheprogram.YoumightneedthelogfileswhenyouspeaktoaLenovo
technicalsupportrepresentative.
UEFIdiagnosticprogram
TheUEFIdiagnosticprogramenablesyoutotesthardwaredevices(suchasmemorymodulesorstorage
drives)andprovidesthefollowingtools:
•Systeminformation
•Recoverbadsectorstool
•Generateconfigurationfile
•Executefromconfigurationfile
Chapter7.Troubleshooting,diagnostics,andrecovery77
TousetheUEFIdiagnosticprogram,dothefollowing:
1.Turnonorrestartyourcomputer.
2.BeforeWindowsstarts,repeatedlypressandreleasetheF10keyuntiltheUEFIdiagnosticprogram
opens.
Note:IfaBIOSpasswordhasbeenset,theSetupUtilityprogramwillnotopenuntilyouenterthe
correctpassword.Formoreinformation,see“UsingBIOSpasswords”onpage64.
3.Followtheinstructionsonthescreentousethediagnosticprogram.
Recoveryinformation
Thissectionprovidesinstructionsabouthowtorecoveryouroperatingsystem.
Note:Ifadevicedoesnotworknormallyafterrecoveringtheoperatingsystem,updatethedevicedriver.
See“Keepingyourcomputercurrent”onpage52.
RecoveryinformationforWindows7
TorecoveryourWindows7operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–Turnonorrestartyourcomputer.Then,repeatedlypressandreleasetheF8keyuntiltheAdvanced
BootOptionswindowopens.SelectRepairYourComputer,pressEnter,andfollowtheinstructions
onthescreentochoosetheappropriaterecoverysolution.
Note:Forsomekeyboards,youmightneedtopressFn+F8toopentheAdvancedBootOptions
window.
•UsetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,orrestoretheC
drivetothefactory-defaultsettings.
Notes:
–Dependingonyourcomputermodel,theRescueandRecoveryprogrammightnotbeavailableunless
youinstalleditmanuallyearlier.
–IfyouusetheRescueandRecoveryprogramtorestorethestoragedrivefromabackup,ensurethat
youbackedupyourdataearlierwiththeprogram.
TousetheRescueandRecoveryprogram,dooneofthefollowing:
–OpentheRescueandRecoveryprogram.See“Accessingaprogramonyourcomputer”onpage40.
Formoreinformationaboutusingtheprogram,refertothehelpsystemoftheprogram.
–OpentheRescueandRecoveryworkspace.
1.Turnoffyourcomputer.PressandholdtheEnterkeyandthenturnonthecomputer.Release
theEnterkeywhenStartupInterruptMenuisdisplayed.Then,pressF11toopentheRescue
andRecoveryworkspace.
78ThinkCentreM800andM900HardwareMaintenanceManual
2.IftheRescueandRecoveryworkspacefailstoopen,usetherescuemediumyoucreatedearlierto
resolvetheproblem.Selecttherescuemediumasthestartupdevice.See“Selectingatemporary
startupdevice”onpage65.Whentherescuemediumstarts,theRescueandRecoveryworkspace
opens.Followtheinstructionsonthescreen.
•UsetherecoverymediumyoucreatedearlierwiththeCreateRecoveryMediaprogramtorestoreonly
theCdriveortheentirestoragedrivetothefactory-defaultsettings.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage52.
1.Selecttherecoverymediumasthestartupdevice.See“Selectingatemporarystartupdevice”
onpage65.
2.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
•UsetherecoverydiscsetprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–Ifyourcomputercomeswiththerecoverydiscset,followtheinstructionsshippedwiththediscset.
–Ifyourcomputerdoesnotcomewiththerecoverydiscset,contacttheLenovoCustomerSupport
Centertoorderarecoverydiscset.See“Callingforservice”onpage150.
RecoveryinformationforWindows10
TorecoveryourWindows10operatingsystem,usethefollowingsolutions:
•UseWindowsrecoverysolutions.
–UserecoverysolutionsinWindowsSettings.
1.ClicktheStartbuttontoopentheStartmenu.
2.ClickSettings➙Update&security➙Recovery.
3.Choosetheappropriaterecoverysolutionbyfollowingtheinstructionsonthescreen.
–UseSystemRestoretorestoresystemfilesandsettingstoanearlierpoint.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclick
Recovery➙OpenSystemRestore.
3.Followtheinstructionsonthescreen.
–UsetheFileHistorytooltorestoreyourfilesfromabackup.
Note:IfyouusetheFileHistorytooltorestoreyourfilesfromabackup,ensurethatyoubackedup
yourdataearlierwiththetool.
1.Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFile
History➙Restorepersonalfiles.
3.Followtheinstructionsonthescreen.
–UsetheWindowsrecoveryenvironmentbydoingoneofthefollowing:
–Afterseveralconsecutivefailedbootattempts,theWindowsrecoveryenvironmentmightstart
automatically.Followtheinstructionsonthescreentochoosetheappropriaterecoverysolution.
–SelecttherecoverymediumyoucreatedearlierwiththeWindowstoolasthestartupdevice.See
“Selectingatemporarystartupdevice”onpage65.Then,followtheinstructionsonthescreen
tochoosetheappropriaterecoverysolution.
Note:Tocreatearecoverymedium,see“Goodmaintenancepractices”onpage52.
Chapter7.Troubleshooting,diagnostics,andrecovery79
•UsetherecoveryUSBkeyprovidedbyLenovotorestoretheentirestoragedrivetothefactory-default
settings.
–IfyourcomputercomeswiththerecoveryUSBkey,followtheinstructionsshippedwiththeUSBkey.
–IfyourcomputerdoesnotcomewiththerecoveryUSBkey,contacttheLenovoCustomerSupport
CentertoorderarecoveryUSBkey.See“Callingforservice”onpage150.
80ThinkCentreM800andM900HardwareMaintenanceManual
Chapter8.Servicecheckoutandsymptom-to-FRUindex
Thischapterprovidesinformationaboutgeneralservicecheckoutandsymptom-to-FRUindex.
Servicecheckout
Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.
BeforereplacinganyFRUs,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS
mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes
•Listenforbeepcodes
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,gotostep6.
Ifyoudoreceivethecorrectresponse,gotostep7.
6.Lookatthefollowingconditionsandfollowtheinstructions:
•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage83.
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”onpage83.
•Ifthecomputerhangsandnoerrorisdisplayed,gotostep7.
7.RuntheDiagnosticprograms.See“Diagnostics”onpage77.
•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.
•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
Problemdeterminationtips
Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing
informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen
requestingassistancefromServiceSupportandEngineeringfunctions.
•Machinetypeandmodel
•Processororharddiskdriveupgrades
•Failuresymptom
–Dodiagnosticsindicateafailure?
–What,when,where,single,ormultiplesystems?
©CopyrightLenovo201581
–Isthefailurerepeatable?
–Hasthisconfigurationeverworked?
–Ifithasbeenworking,whatchangesweremadepriortoitfailing?
–Isthistheoriginalreportedfailure?
•Diagnosticsversion
–Typeandversionlevel
•Hardwareconfiguration
–Print(printscreen)configurationcurrentlyinuse
–BIOSlevel
•Operatingsystemsoftware
–Typeandversionlevel
Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:
1.Aretheexactmachinetypeandmodels
2.HavethesameBIOSlevel
3.Havethesameadapters/attachmentsinthesamelocations
4.Havethesameaddressjumpers/terminators/cabling
5.Havethesamesoftwareversionsandlevels
6.HavethesameDiagnosticDiskettes(version)
7.Havethesameconfigurationoptionssetinthesystem
8.Havethesamesetupfortheoperatingsystemcontrolfiles
Comparingtheconfigurationandsoftwareset-upbetween“workingandnon-working”systemswilloften
leadtoproblemresolution.
Symptom-to-FRUindex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
Alwaysbeginwith“Servicecheckout”onpage81.Thisindexcanalsobeusedtohelpyoudecidewhich
FRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblemusingthis
index,goto“Undeterminedproblems”onpage86.
Notes:
•TheSymptom-to-FRUindexisnotspecifictoanymachinetypeandareapplicabletoallLenovocomputers.
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsorgetadiagnosticerrorcodewhenrunningatest,firstdiagnosethePOST
errormessageyoureceive.
•Ifyoudidnotreceiveanyerrormessage,lookforadescriptionofyourerrorsymptomsinthefirstpartofthisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterrorcanhavethefollowingcauses.
ErrorFRU/Action
Thestart-updriveisnotinthebootsequencein
configuration.
Checktheconfigurationandensurethestart-updriveis
inthebootsequence.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
82ThinkCentreM800andM900HardwareMaintenanceManual
ErrorFRU/Action
Thebootsectoronthestartupdriveiscorrupted.Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk
drive.
2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.
Thedriveisdefective.Replacetheharddiskdrive.
Powersupplyproblems
Ifyoususpectapowerproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
•Powercord
•On/Offswitchconnector
•On/Offswitchpowersupplyconnector
•Systemboardpowersupplyconnectors
•Microprocessor(s)connection
Reseatconnectors
Checkthepowercordforcontinuity.Powercord
Checkthepower-onswitchforcontinuity.Power-onswitch
Beepsymptoms
Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringPOST.
Thefollowingtabledescribesthebeepsymptoms.
BeepsymptomFRU/Action
2shortbeepsCMOSsettingerrorCommonerrorcode,seethedetailfailureinformationin
“POSTerrorcodes”onpage83.
3shortand1longbeepsDRAMmemoryerrorPerformthefollowingactionsinorder.
1.Makesurethememorymodule(s)areproperlyseated
intheconnector(s).
2.Replacethememorymodule(s).
3.Replacethesystemboard.
POSTerrorcodes
Eachtimeyoupower-onthesystem,itperformsaseriesofteststhatchecktheoperationofthesystem
andsomeoptions.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.POSTdoesthefollowing
operations.
•Checkssomebasicsystem-boardoperations
•Checksthememoryoperation
•Startsthevideooperation
•Verifiesthatthebootdriveisworking
Chapter8.Servicecheckoutandsymptom-to-FRUindex83
IfthePOSTdetectsaproblem,anerrormessageappearsonthescreen.Asingleproblemcancauseseveral
errormessagestoappear.Whenyoucorrectthecauseofthefirsterrormessage,theothererrormessages
probablywillnotbedisplayednexttimeyouturnonthesystem.
ErrorcodePOSTerrormessageDescription/Action
0135FanfailureThesystemmightbeoverheating.
PressF10toexit.
Note:Iftheproblemiscausedbythe
microprocessorfan,pressF10will
notsolvetheproblem.
0211KeyboardnotfoundWhenthereisnokeyboarddetected,
theerrormessagewillbedisplayed.
0164MemorysizedecreasedPressF10toexit.
1762ConfigurationchangehasoccurredThiserrormessageisdisplayedwhen
aharddiskdriveoropticaldrive
changehasbeenmade.
PressF10toexit.
1820Morethanoneexternalfingerprint
readerareattached.Poweroffand
removeallbutthereaderthatyouset
upwithinyourmainoperatingsystem.
Ifmorethanoneexternalfingerprint
readerareconnectedtoacomputer,
thiserrormessagewillbedisplayed.
Removeallofthefingerprint
keyboardsexcepttheonecompatible
withthefingerprintapplicationon
yourcomputer.
1962Nooperatingsystemfound.Press
anykeytorepeatbootsequence.
ThiserroroccursonlyafterthePOST
iscompleted.
Pressanykeytorepeatboot
sequence.
Miscellaneouserrorconditions
Message/SymptomFRU/Action
ChangingdisplaycolorsDisplay/Monitor
Computerwillnotpower-off.See“Harddiskdriveboot
error”onpage82.
1.PowerSwitch
2.SystemBoard
3.Risercard,ifinstalled.
ComputerwillnotRPLfromserver1.Ensurethatnetworkisinstartupsequenceasfirst
deviceorfirstdeviceafterdiskette.
2.EnsurethatnetworkadapterisenabledforRPL.
3.Networkadapter(Advisenetworkadministratorof
newMACaddress)
84ThinkCentreM800andM900HardwareMaintenanceManual
Message/SymptomFRU/Action
ComputerwillnotperformaWakeOnLAN®(ifapplicable)1.Checkpowersupplyandsignalcableconnections
tonetworkadapter.
2.Ensurethattheoperatingsystemsettingsaresetto
enableWakeonLAN.
3.EnsureWakeOnLANfeatureisenabledin
Setup/Configuration(see“StartingtheSetupUtility
program”onpage61)
4.EnsurenetworkadministratorisusingcorrectMAC
address.
5.EnsurenointerruptorI/Oaddressconflicts.
6.Networkadapter(advisenetworkadministratorof
newMACaddress)
Deadcomputer.See“Harddiskdrivebooterror”onpage
82.
1.PowerSupply
2.SystemBoard
Diskettedrivein-uselightremainsonordoesnotlight
whendriveisactive.
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
Blankscreenexceptforflashingcursor.1.SystemBoard
2.PrimaryHardDiskDrive
3.HardDiskDriveCable
IncorrectmemorysizeduringPOST1.RuntheMemorytests.
2.MemoryModule
3.SystemBoard
"InsertaDiskette"iconappearswithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive.
1.SystemBoard
2.DisketteDriveCable
3.NetworkAdapter
Intensityorcolorvariesfromlefttorightofcharacters
andcolorbars
1.Display
2.Videoadapter(ifpresent)
3.SystemBoard
Nopowerorfannotrunning1.See“Harddiskdrivebooterror”onpage82.
Non-systemdiskordiskerror-typemessagewitha
known-gooddiagnosticdiskette.
1.DisketteDrive
2.SystemBoard
3.DisketteDriveCable
Otherdisplaysymptomsnotlistedabove(includingblank
orillegibledisplay)
1.Display
2.SystemBoard
Power-onindicatororharddiskdrivein-uselightnoton,
butcomputerworkscorrectly
1.Powerswitch/LEDassembly
2.SystemBoard
Printerproblems1.Printer
2.SystemBoard
Chapter8.Servicecheckoutandsymptom-to-FRUindex85
Message/SymptomFRU/Action
Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive
1.RuntheSetupUtilityprogramandcheckStartup
sequence.
2.DisketteDrive
3.DisketteDriveCable
4.SystemBoard
5.PowerSupply
RPLcomputercannotaccessprogramsfromitsownhard
disk.
1.IfnetworkadministratorisusingLCCMHybridRPL,
checkstartupsequence:
a.Firstdevice-network
b.Seconddevice-harddisk
2.Harddiskdrive
RPLcomputerdoesnotRPLfromserver1.Checkstartupsequence.
2.CheckthenetworkadapterLEDstatus.
Serialorparallelconnectordevicefailure(systemboard
connector)
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.SystemBoard
Serialorparallelconnectordevicefailure(adapter
connector)
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
Someorallkeysonthekeyboarddonotwork1.Keyboard
2.KeyboardCable
3.SystemBoard
Undeterminedproblems
Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.
Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage141.
86ThinkCentreM800andM900HardwareMaintenanceManual
Chapter9.Installingorreplacinghardware
Thischaptercontainsthefollowingtopics:
•“Handlingstatic-sensitivedevices”onpage87
•“Installingorreplacinghardware”onpage87
Handlingstatic-sensitivedevices
Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
andyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,canseriouslydamage
computercomponentsandparts.
Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity
damage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCI/PCI-Expresscards,memory
modules,systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.
•Preventothersfromtouchingthepartsandothercomputercomponents.
•Touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorother
unpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityfrom
thepackageandyourbodybeforeyouinstallorreplaceanewpart.
•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe
computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage
thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Installingorreplacinghardware
Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand
thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Notes:
•Dependingonyourcomputermodel,someofthehardwarepartsinthissectionmightnotbeavailable.
•UsecomputerpartsprovidedonlybyLenovo.
•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.
•Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCRU.Informationaboutthiswill
comewiththeCRUorwillcomeafewdaysaftertheCRUarrives.
Installingexternaloptions
Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Wheninstallinganexternaloption,see“Hardwarelocations”onpage27toidentifytherequiredconnector.
©CopyrightLenovo201587
Usetheinstructionsshippedwiththeoptiontohelpyoumaketheconnectionandinstallanysoftware
ordevicedriversthatarerequiredfortheoption.
Removingthecomputercover
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Toremovethecomputercover,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Unlockanylockingdevicethatsecuresthecomputercover.
3.Holdthesidesofyourcomputerandgentlylayitdownsothatthecomputercoverisfacingup.
4.Removethetwoscrewsthatsecurethecomputercover.Then,slidethecovertotherearofthe
computertoremoveit.
Figure9.Removingthecomputercover
Replacingthefrontbezel
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethefrontbezel,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
88ThinkCentreM800andM900HardwareMaintenanceManual
3.Locatethefrontbezel.See“Computercomponents”onpage31.
4.Ifadustshieldisavailable,pullthedustshieldoutwardstoremoveitfromthefrontbezel.
Figure10.Removingthedustshield
5.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel
outward.
Figure11.Removingthefrontbezel
6.Alignthethreeplastictabsontherightsideofthenewfrontbezelwiththecorrespondingholesinthe
chassis.Then,pivotthefrontbezelinwardsuntilitsnapsintopositionontheleftside.
Chapter9.Installingorreplacinghardware89
Figure12.Installingthefrontbezel
7.Reinstallthedustshieldifyouhaveremovedit.Aligntheedgesofthedustshieldwiththeedgesofthe
frontbezel.Then,pressthedustshieldinwarduntilitsnapsintoposition.
Figure13.Installingthedustshield
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
ReplacingthefrontaudioandUSBassembly
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacethefrontaudioandUSBassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
90ThinkCentreM800andM900HardwareMaintenanceManual
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.LocatethefrontaudioandUSBassembly.See“Computercomponents”onpage31.
6.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Partsonthe
systemboard”onpage35.
Note:Ensurethatyounotethelocationsofthecableswhenyoudisconnectthecablesfromthe
systemboard.
7.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure14.Pivotingthedrivebayassemblyupward
8.RemovethescrewthatsecuresthefrontaudioandUSBassemblytothechassistoremovethe
assembly.
Figure15.RemovingthefrontaudioandUSBassemblyfromthechassis
9.Insertthemetallictabs1inthenewfrontaudioandUSBassemblyintothecorrespondingholesinthe
chassis.Then,alignthescrewholeinthenewbracketwiththecorrespondingholeinthechassisand
installthescrewtosecurethebracket.
Chapter9.Installingorreplacinghardware91
Figure16.InstallingthefrontaudioandUSBassemblytothechassis
10.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB
connectoronthesystemboard.See“Partsonthesystemboard”onpage35.
11.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure17.Pivotingthedrivebayassemblydownward
12.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
13.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
92ThinkCentreM800andM900HardwareMaintenanceManual
ReplacingtheUSBassembly
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacetheUSBassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.LocatetheUSBassembly.See“Computercomponents”onpage31.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure18.Pivotingthedrivebayassemblyupward
7.DisconnectthecardreaderandUSBassemblycablesfromthefrontUSBconnectorsinthesystem
board.See“Partsonthesystemboard”onpage35.
Note:Ensurethatyounotethelocationofthecablewhenyoudisconnectthecablefromthesystem
board.
Chapter9.Installingorreplacinghardware93
8.RemovethescrewthatsecuresthecardreaderandUSBassemblybrackettoremoveitfromthe
computer.
Figure19.RemovingthecardreaderandUSBassemblybracketfromthechassis
9.RemovethetwoscrewsthatsecuretheUSBassemblytoremoveitfromthebracket.
Figure20.RemovingtheUSBassembly
10.SlidethenewUSBassemblyintothebracketsothatthescrewholesintheUSBassemblyalignwiththe
holesinthebracket.Then,installthetwoscrewstosecuretheUSBassemblytothebracket.
Figure21.InstallingtheUSBassembly
94ThinkCentreM800andM900HardwareMaintenanceManual
11.InsertthemetaltabsinthecardreaderandUSBassemblybracketintothecorrespondingholesinthe
chassisasshown.Alignthescrewholeinthebracketwiththecorrespondingholeinthechassis,
andtheninstallthescrewtosecurethebracket.
Figure22.InstallingthecardreaderandUSBassemblybracket
12.ConnectthecardreaderandUSBassemblycablestothefrontUSBconnectorsinthesystemboard.
See“Partsonthesystemboard”onpage35.
13.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure23.Pivotingthedrivebayassemblydownward
14.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
15.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Chapter9.Installingorreplacinghardware95
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthecardreader
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethecardreader,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethecardreader.See“Computercomponents”onpage31.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure24.Pivotingthedrivebayassemblyupward
7.DisconnectthecardreaderandUSBassemblycablesfromthefrontUSBconnectorsinthesystem
board.See“Partsonthesystemboard”onpage35.
Note:Ensurethatyounotethelocationofthecablewhenyoudisconnectthecablefromthesystem
board.
96ThinkCentreM800andM900HardwareMaintenanceManual
8.RemovethescrewthatsecuresthecardreaderandUSBassemblybrackettoremoveitfromthe
computer.
Figure25.RemovingthecardreaderandUSBassemblybracketfromthechassis
9.Removethetwoscrewsthatsecurethecardreadertoremoveitfromthebracket.
Figure26.Removingthecardreader
Chapter9.Installingorreplacinghardware97
10.Slidethenewcardreaderintothebracketsothatthescrewholesinthecardreaderalignwiththeholes
inthebracket.Then,installthetwoscrewstosecurethecardreadertothebracket.
Figure27.Installingthecardreader
11.InsertthemetaltabsinthecardreaderandUSBassemblybracketintothecorrespondingholesinthe
chassisasshown.Alignthescrewholeinthebracketwiththecorrespondingholeinthechassis,
andtheninstallthescrewtosecurethebracket.
Figure28.InstallingthecardreaderandUSBassemblybracket
12.ConnectthecardreaderandUSBassemblycablestothefrontUSBconnectorsinthesystemboard.
See“Partsonthesystemboard”onpage35.
13.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
98ThinkCentreM800andM900HardwareMaintenanceManual
Figure29.Pivotingthedrivebayassemblydownward
14.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
15.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingtheinternalspeaker
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacetheinternalspeaker,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatetheinternalspeaker.See“Computercomponents”onpage31.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Chapter9.Installingorreplacinghardware99
Figure30.Pivotingthedrivebayassemblyupward
7.Disconnecttheinternalspeakercablefromtheinternalspeakerconnectoronthesystemboard.See
“Partsonthesystemboard”onpage35.
8.Pressthetab1ontheinnersideofthefrontpanelandslidetheinternalspeakerasshownto
completelyremoveitfromthechassis.
Figure31.Removingtheinternalspeaker
9.Positionthenewinternalspeakerintothefourmetalclips1ontheinnersideofthefrontpanel.Then,
slidetheinternalspeakerasshownuntilitsnapsintoposition.
Figure32.Installingtheinternalspeaker
100ThinkCentreM800andM900HardwareMaintenanceManual
10.Connectthenewinternalspeakercabletotheinternalspeakerconnectoronthesystemboard.See
“Partsonthesystemboard”onpage35.
11.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure33.Pivotingthedrivebayassemblydownward
12.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
13.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthethermalsensor
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethethermalsensor,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethethermalsensor.See“Computercomponents”onpage31.
Chapter9.Installingorreplacinghardware101
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure34.Pivotingthedrivebayassemblyupward
7.Disconnectthethermalsensorcablefromthethermalsensorconnectoronthesystemboard.See
“Partsonthesystemboard”onpage35.
8.Ontheinnersideofthefrontpanel,presstheleftretainingclip1thatsecurestheplasticholderofthe
thermalsensorasshownandthenpushtheclipoutoftheoutersideofthefrontpanel.Then,disengage
theplasticholderholdingthethermalsensorfromthechassis.
Figure35.Removingthethermalsensor
9.Pulltheentirethermalsensoroutofthechassis.
102ThinkCentreM800andM900HardwareMaintenanceManual
10.Inserttheconnectorandcableofthenewthermalsensorintothehole1inthechassis.Then,alignthe
twotabsontheplasticholderholdingthethermalsensorwiththetwoholes1and2inthechassis,
andpushtheplasticholderuntilitsnapsintoposition.
Figure36.Installingthethermalsensor
11.Connectthethermalsensorcabletothethermalsensorconnectoronthesystemboard.See“Partson
thesystemboard”onpage35.
12.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure37.Pivotingthedrivebayassemblydownward
13.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
Chapter9.Installingorreplacinghardware103
14.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingtheopticaldrive
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacetheopticaldrive,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Locatetheopticaldrive.See“Computercomponents”onpage31.
5.Disconnectthesignalcableandthepowercablefromtherearoftheopticaldrive.
6.Pressingthebluereleasetabs1and2inthedirectionsasshown,pushtheopticaldrivetotherear
ofthecomputer.
Figure38.Removingtheopticaldrive
7.Flextheopticaldrivebracketasshowntoremovetheopticaldrivefromthebracket.
Figure39.Removingtheopticaldrivefromthebracket
104ThinkCentreM800andM900HardwareMaintenanceManual
8.Flexthebracketandinsertthetwopinsontheopticaldrivebracketintotheholesinthenewoptical
drive.Then,pivottheopticaldrivedownwarduntilitsnapsintoposition.
Figure40.Installingtheopticaldriveintothebracket
9.Alignthemountainstudsintheopticaldrivebracketwiththecorrespondingholesinthedrivebay.
Then,pressdownthebracketintothedrivebayandslidethebrackettothefrontofthecomputeruntil
itsnapsintoposition.
Figure41.Installingtheopticaldrive
10.Connectthesignalcableandthepowercabletothenewopticaldrive.
11.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthecoverpresenceswitch
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethecoverpresenceswitch,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Locatethecoverpresenceswitch.See“Computercomponents”onpage31.
Chapter9.Installingorreplacinghardware105
5.Disconnectthecoverpresenceswitchcablefromthecoverpresenceswitchconnectoronthesystem
board.See“Partsonthesystemboard”onpage35.
6.Presstheclip1asshownandliftthecoverpresenceswitchuptoremoveitfromthechassis.
Figure42.Removingthecoverpresenceswitch
7.Putthenewcoverpresenceswitchintotheholeandpressitdownuntilitsnapsintoposition.
Note:Notetheorientationofthecoverpresenceswitch.
Figure43.Installingthecoverpresenceswitch
8.Connectthecableofthenewcoverpresenceswitchtothecoverpresenceswitchconnectoronthe
systemboard.See“Partsonthesystemboard”onpage35.
9.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthestoragedrive
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethestoragedrive,refertooneofthefollowingtopics:
•“Replacingthe2.5-inchstoragedriveintheprimarystoragedrivebay”onpage107
106ThinkCentreM800andM900HardwareMaintenanceManual
•“Replacingthe2.5-inchstoragedriveinthesecondarystoragedrivebay”onpage110
•“Replacingthe3.5-inchstoragedriveintheprimarystoragedrivebay”onpage114
Replacingthe2.5-inchstoragedriveintheprimarystoragedrivebay
Toreplacethe2.5-inchstoragedriveintheprimarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethe2.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage31.
6.Disconnectthesignalcableandthepowercablefromthe2.5-inchstoragedrive.See“Partsonthe
systemboard”onpage35.
7.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure44.Pivotingthedrivebayassemblyupward
8.Slideoutthe3.5-inchstoragedrivebrackettoremoveitfromthecomputer.
Figure45.Removingthe3.5-inchstoragedrivebracketfromthecomputer
Chapter9.Installingorreplacinghardware107
9.Flexthesidesoftheblackbrackettoremovethe2.5-inchstorageconverterfromthe3.5-inchstorage
drivebracket.
10.Removethefourscrewsthatsecurethe2.5-inchstoragedrivetothestorageconverter.Then,remove
thedrivefromtheconverterasshown.
Figure46.Removingthe2.5-inchstoragedrivefromthestorageconverter
11.Takethenew2.5-inchstoragedriveoutofthestatic-protectivepackage.
12.Positionthe2.5-inchstoragedriveintothestorageconvertersothattheholesinthedrivearealigned
withthecorrespondingholesintheconverter.Then,installthefourscrewstosecurethe2.5-inch
storagedrivetotheconverter.
Figure47.Installingthe2.5-inchstoragedriveintothestorageconverter
108ThinkCentreM800andM900HardwareMaintenanceManual
13.Flexthebracketandinsertthepins1–4onthe3.5-inchstoragebracketintotheholesinthestorage
converter.Donottouchthecircuitboardonthebottomofthe2.5-inchstoragedrive.
Figure48.Installingthe2.5-inchstorageconverterintothe3.5-inchstoragedrivebracket
14.Slidethe3.5-inchstoragedrivebracketintothestoragedrivebayuntilitsnapsintoposition.
Figure49.Installingthe3.5-inchstoragedrivebracket
15.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Chapter9.Installingorreplacinghardware109
Figure50.Pivotingthedrivebayassemblydownward
16.Connectthesignalcableandthepowercabletothenew2.5-inchstoragedrive.
17.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
18.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthe2.5-inchstoragedriveinthesecondarystoragedrivebay
Toreplacethe2.5-inchstoragedriveinthesecondarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethe2.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage31.
6.Disconnectthesignalcableandthepowercablefromthe2.5-inchstoragedrive.See“Partsonthe
systemboard”onpage35.
7.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
110ThinkCentreM800andM900HardwareMaintenanceManual
Figure51.Pivotingthedrivebayassemblyupward
8.Removethescrew1thatsecuresthestoragedrivebrackettothedrivebay.Then,carefullyslidethe
storagedrivebracketasshowntoremoveitfromthebay.
Figure52.Removingthe2.5-inchstoragedrivebracket
Chapter9.Installingorreplacinghardware111
9.Removethefourscrews1thatsecurethe2.5-inchstoragedrivetothebracket.Then,liftupthestorage
drivetoremoveitfromthebracket.
Figure53.Removingthe2.5-inchstoragedrivefromthebracket
10.Takethenew2.5-inchstoragedriveoutofthestatic-protectivepackage.
11.Alignthetwopinsinthestoragedrivebracketwiththecorrespondingholesinthenewstoragedrive.
Then,pivotthestoragedrivedownwarduntilitsnapsintopositionandinstallthefoursscrews1to
securethestoragedrivetothebracket.
Figure54.Installingthe2.5-inchstoragedriveintothebracket
112ThinkCentreM800andM900HardwareMaintenanceManual
12.Carefullyslidethe2.5-inchstoragedrivebracketasshownuntilitissecuredbythefourretainingclips
1inthestoragedrivebay.Then,installthescrew2tosecurethebrackettothedrivebay.
Figure55.Installingthe2.5-inchstoragedrivebracket
13.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure56.Pivotingthedrivebayassemblydownward
Chapter9.Installingorreplacinghardware113
14.Connectthesignalcableandthepowercabletothenew2.5-inchstoragedrive.
15.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
16.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthe3.5-inchstoragedriveintheprimarystoragedrivebay
Toreplacethe3.5-inchstoragedriveintheprimarystoragedrivebay,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethe3.5-inchstoragedriveyouwanttoreplace.See“Computercomponents”onpage31.
6.Disconnectthesignalcableandthepowercablefromthe3.5-inchstoragedrive.See“Partsonthe
systemboard”onpage35.
7.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure57.Pivotingthedrivebayassemblyupward
114ThinkCentreM800andM900HardwareMaintenanceManual
8.Slideoutthe3.5-inchstoragedrivebrackettoremoveitfromthecomputer.
Figure58.Removingthe3.5-inchstoragedrivebracket
9.Flexthesidesoftheblackbrackettoremovethe3.5-inchstoragedrive.
Figure59.Removingthe3.5-inchstoragedrivefromthebracket
Chapter9.Installingorreplacinghardware115
10.Flexthebracketandinsertthepins1onthebracketintotheholesinthenew3.5-inchstoragedrive.
Donottouchthecircuitboard5onthebottomofthe3.5-inchstoragedrive.
Figure60.Installingthe3.5-inchstoragedriveintothebracket
11.Slidethe3.5-inchstoragedrivebracketintothestoragedrivebayuntilitsnapsintoposition.
Figure61.Installingthe3.5-inchstoragedrivebracket
12.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
116ThinkCentreM800andM900HardwareMaintenanceManual
Figure62.Pivotingthedrivebayassemblydownward
13.Connectthesignalcableandthepowercabletothenew3.5-inchstoragedrive.
14.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
15.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthefrontfan
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethefrontfan,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethefrontfan.See“Computercomponents”onpage31.
Chapter9.Installingorreplacinghardware117
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure63.Pivotingthedrivebayassemblyupward
7.Disconnectthefrontfancablefromthefrontfanconnectoronthesystemboard.See“Partsonthe
systemboard”onpage35.
Note:Foreasieraccesstothefrontfanconnectoronthesystemboard,youmightneedtoremovethe
heatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage137.
8.Thefrontfanisattachedtothechassisbyfourrubbermounts.Removethefrontfanbybreakingor
cuttingtherubbermountsandgentlypullingthefrontfanoutofthechassis.
Note:Thenewfrontfancomeswithfournewrubbermountsattached.
Figure64.Removingthefrontfan
118ThinkCentreM800andM900HardwareMaintenanceManual
9.Installthenewfrontfanbyaligningthefournewrubbermountsonthenewfrontfanwiththe
correspondingholesinthechassisandpushtherubbermountsthroughtheholes.Pullthetipofeach
rubbermountfromtheoutersideofthefrontpaneluntilallrubbermountsgothroughtheholesand
securethefrontfaninplace.
Figure65.Installingthefrontfan
10.Connectthecableofthenewfrontfantothefrontfanconnectoronthesystemboard.See“Partson
thesystemboard”onpage35.
Note:Installtheheatsinkfanductifyouhaveremovedit.See“Replacingtheheatsinkandfan
assembly”onpage137.
11.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Chapter9.Installingorreplacinghardware119
Figure66.Pivotingthedrivebayassemblydownward
12.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
13.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingamemorymodule
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould
considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslotsintowhich
thememorymodulesshouldbeinstalledindifferentsituations.Tolocatethememorymoduleslots,see
“Partsonthesystemboard”onpage35.
QuantitySlot1Slot2Slot3Slot4
OnememorymoduleX
TwomemorymodulesXX
ThreememorymodulesXXX
FourmemorymodulesXXXX
Toreplaceamemorymodule,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
120ThinkCentreM800andM900HardwareMaintenanceManual
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethememorymoduleyouwanttoreplace.Thememorymodulesareinstalledinthememoryslots
onthesystemboard.See“Partsonthesystemboard”onpage35.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure67.Pivotingthedrivebayassemblyupward
7.Pivotthetwoplasticretainingclipsthatsecuretheheatsinkfanductoutward.Then,removetheheat
sinkfanductfromthefailingheatsinkandfanassembly.
Figure68.Removingtheheatsinkfanduct
8.Removeanypartsthatmightpreventyouraccesstothememorymodule.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory
module.See“ReplacingaPCIExpresscard”onpage134.
Chapter9.Installingorreplacinghardware121
9.Opentheretainingclipsandgentlypullthememorymoduleoutofthememoryslot.
Figure69.Removingamemorymodule
10.Positionthenewmemorymoduleovertheappropriatememoryslot.Ensurethatthenotch1onthe
memorymodulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodule
straightdownintotheslotuntiltheretainingclipsclose.
Figure70.Installingamemorymodule
11.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCIExpress
card”onpage134.
12.Positiontheheatsinkfanductonthetopofthenewheatsinkandfanassemblyasshown.Then,press
theheatsinkfanductstraightdownuntilitsnapsintoposition.
122ThinkCentreM800andM900HardwareMaintenanceManual
Figure71.Installingtheheatsinkfanduct
13.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure72.Pivotingthedrivebayassemblydownward
14.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
15.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Chapter9.Installingorreplacinghardware123
ReplacingthePCIcard
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacethePCIcard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.LocatethePCIcard.ThePCIcardisinstalledinthecardslotonthePCIadaptercard.See“Computer
components”onpage31.
4.Pivotthecardlatchattherearofthecomputertotheopenpositionasshown.Then,graspthecardthat
iscurrentlyinstalledandgentlypullitoutoftheslot.
Figure73.RemovingthePCIcard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshowntodisengage
thelatch.Graspthecardandgentlypullitoutoftheslot.
5.InstallthenewPCIcardintothecardslotonthePCIadaptercard.
Note:Ensurethatthemetaltab1isintheclosedpositionasshownbeforeyouinstallthenewPCI
cardintothecardslotontheadapter.
124ThinkCentreM800andM900HardwareMaintenanceManual
Figure74.InstallingthePCIcard
6.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.
Figure75.SecuringthePCIcard
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
ReplacingthePCIadaptercard
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacethePCIadaptercard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.RemovethePCIcard.See“ReplacingthePCIcard”onpage124.
Chapter9.Installingorreplacinghardware125
4.LocatethePCIadaptercard.ThePCIadaptercardisinstalledintheM.2cardslotonthesystemboard.
See“Partsonthesystemboard”onpage35.
5.RemovethethreescrewsthatsecurethePCIadaptercardtothesystemboard.Then,slidetheadapter
cardasshowntoremoveitfromthesystemboard.
Figure76.RemovingthePCIadaptercard
6.SlidethenewPCIadaptercardintotheM.2cardslotonthesystemboarduntilitsnapsintoposition.
Then,installthethreescrewstosecurethenewPCIadaptercardtothesystemboard.
Figure77.InstallingthePCIadaptercard
7.InstallthePCIcard.See“ReplacingthePCIcard”onpage124.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
ReplacingtheWi-Ficard
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
126ThinkCentreM800andM900HardwareMaintenanceManual
ToreplacetheWi-Ficard,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.IfyourcomputercomeswithaWi-FicardmodulethatsupportstheBluetoothfunction,disconnect
theBluetoothcablefromtheWi-Fiadaptercard.
Note:TheBluetoothcableconnectstheBluetoothconnectorontheWi-Fiadaptercardtothefront
USBconnectoronthesystemboard.
4.Rotatethecardlatchtotheopenposition.GrasptheWi-Fiadaptercardthatiscurrentlyinstalledand
gentlypullitoutoftheslot.
Note:Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda
smallamountuntilitisremovedfromthecardslot.
Figure78.RemovingtheWi-Fiadaptercard
5.DisconnectthefrontandrearWi-FiantennacablesfromtheWi-Ficard.
Figure79.RemovingtheWi-Fiantennacables
Chapter9.Installingorreplacinghardware127
6.RemovethetwoscrewsthatsecuretheWi-Ficard.
Figure80.RemovingthescrewsthatsecuretheWi-Ficard
7.PulltheWi-FicardoutoftheminiPCIExpressslot.
Figure81.RemovingtheWi-Ficard
128ThinkCentreM800andM900HardwareMaintenanceManual
8.InsertthenewWi-FicardintotheminiPCIExpressslot.
Figure82.InstallingtheWi-Ficard
9.InstallthetwoscrewstosecuretheWi-FicardtotheWi-Fiadaptercard.
Figure83.InstallingthescrewsthatsecuretheWi-Ficard
10.ConnectthefrontandrearWi-FiantennacablestothenewWi-Ficard.
Chapter9.Installingorreplacinghardware129
11.InstalltheWi-FiadaptercardintothePCIExpressx1slotonthesystemboard.See“Partsonthe
systemboard”onpage35.
Figure84.InstallingtheWi-Ficard
12.ClosethecardlatchtosecuretheWi-Fiadaptercard.
Figure85.SecuringtheWi-Fiadaptercard
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
ReplacingtheWi-Fiantenna
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacetheWi-Fiantenna,refertoeitherofthefollowing:
•“ReplacingthefrontWi-Fiantenna”onpage130
•“ReplacingtherearWi-Fiantenna”onpage133
ReplacingthefrontWi-Fiantenna
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
130ThinkCentreM800andM900HardwareMaintenanceManual
ToreplacethefrontWi-Fiantenna,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.LocatethefrontWi-Fiantenna.See“Computercomponents”onpage31.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure86.Pivotingthedrivebayassemblyupward
7.DisconnectthefrontWi-FiantennacablefromtheWi-Ficard.
8.RemovethefrontWi-Fiantennaandpullouttheantennacablefromthefrontofthecomputer.
Figure87.RemovingthefrontWi-Fiantenna
Chapter9.Installingorreplacinghardware131
9.StickthenewfrontWi-Ficabletothefrontofthecomputer.Then,installthefrontWi-Fiantennathrough
theholeinthecomputerasshown.
Figure88.InstallingthefrontWi-Fiantenna
10.ConnectthefrontWi-FiantennacabletotheWi-Ficard.
11.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Figure89.Pivotingthedrivebayassemblydownward
12.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
13.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
132ThinkCentreM800andM900HardwareMaintenanceManual
ReplacingtherearWi-Fiantenna
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplacetherearWi-Fiantenna,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.StraightentherearWi-Fiantennasothatitcanbemoreeasilytwisted.
4.HoldthethickerendoftherearWi-FiantennaandunscrewtheWi-Fiantennafromtherearofthe
computer.
Figure90.RemovingtherearWi-Fiantenna
5.InstallthenewrearWi-FiantennatotherearWi-Fiantennacableconnectorattachedontherearof
thecomputer.Then,adjusttheangleoftherearantennatoreducetheriskofbreakingtheantenna
byaccident.
Figure91.RemovingtherearWi-Fiantenna
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Chapter9.Installingorreplacinghardware133
ReplacingaPCIExpresscard
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
ToreplaceaPCIExpresscard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.LocatethePCIExpresscardyouwanttoreplace.ThePCIExpresscardsareinstalledinthePCI
Expresscardslotsonthesystemboard.See“Partsonthesystemboard”onpage35.
4.Pivotthetwoplasticretainingclipsthatsecuretheheatsinkfanductoutward.Then,removetheheat
sinkfanductfromthefailingheatsinkandfanassembly.
Figure92.Removingtheheatsinkfanduct
5.Pivotthecardlatchattherearofthecomputertotheopenposition.Then,graspthecardthatis
currentlyinstalledandgentlypullitoutoftheslot.
Figure93.RemovingthePCIExpresscard
Notes:
•Thecardfitstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall
amountuntilitisremovedfromthecardslot.
134ThinkCentreM800andM900HardwareMaintenanceManual
•Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshowntodisengage
thelatch.Graspthecardandgentlypullitoutoftheslot.
6.InstallthenewPCIExpresscardintotheappropriatePCIExpresscardslotonthesystemboard.
See“Partsonthesystemboard”onpage35.
Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips
areclosedbeforeyouinstallthegraphicscard.
Figure94.InstallingaPCIExpresscard
7.PivotthecardlatchtotheclosedpositiontosecurethePCIExpresscard.
Figure95.SecuringthePCIExpresscard
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Chapter9.Installingorreplacinghardware135
Replacingthecoin-cellbattery
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,
suchasparallel-connectorassignments(configuration).Acoin-cellbatterykeepsthisinformationactive
whenyouturnoffthecomputer.
Thecoin-cellbatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nocoin-cell
batterylastsforever.Ifthecoin-cellbatteryfails,thedate,time,andconfigurationinformation(including
passwords)arelost.Anerrormessageisdisplayedwhenyouturnonthecomputer.
Refertothe“Lithiumcoin-cellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout
replacinganddisposingofthecoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage137.
4.Locatethecoin-cellbattery.See“Computercomponents”onpage31.
5.Removeanypartsthatmightpreventyouraccesstothecoin-cellbattery.Dependingonyourcomputer
model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothecoin-cell
battery.See“ReplacingaPCIExpresscard”onpage134.
6.Removethecoin-cellbatteryasshown.
Figure96.Removingthecoin-cellbattery
7.Installthenewcoin-cellbatteryasshown.
Figure97.Installingthecoin-cellbattery
8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.See“ReplacingaPCIExpress
card”onpage134.
9.Reinstalltheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage137.
136ThinkCentreM800andM900HardwareMaintenanceManual
10.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on
page147.
11.Turnonthecomputerandallconnecteddevices.
Note:Whenthecomputeristurnedonforthefirsttimeafterreplacingthecoin-cellbattery,anerror
messagemightbedisplayed.Thisisnormalafterreplacingthecoin-cellbattery.
12.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.See“UsingtheSetupUtility
program”onpage61.
Replacingtheheatsinkandfanassembly
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
CAUTION:
Theheatsinkandfanassemblymightbeveryhot.Beforeyouopenthecomputercover,turnoffthe
computerandwaitseveralminutesuntilthecomputeriscool.
Toreplacetheheatsinkandfanassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Locatetheheatsinkandfanassembly.See“Computercomponents”onpage31.
4.Pivotthetwoplasticretainingclipsthatsecuretheheatsinkfanductoutward.Then,removetheheat
sinkfanductfromthefailingheatsinkandfanassembly.
Figure98.Removingtheheatsinkfanduct
5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.
Chapter9.Installingorreplacinghardware137
6.Followthefollowingsequencetoremovethefourscrewsthatsecuretheheatsinkandfanassembly
tothesystemboard:
a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.
b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.
Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.
Figure99.Removingtheheatsinkandfanassembly
7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.
Notes:
•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.
•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.
8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withtheholesinthesystemboard.Ensurethattheheatsinkandfanassemblycablefacestowardthe
microprocessorfanconnectoronthesystemboard.
9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.
Donotover-tightenthescrews.
a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.
b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.
10.Connectthecableofthenewheatsinkandfanassemblytothemicroprocessorfanconnectoronthe
systemboard.See“Partsonthesystemboard”onpage35.
138ThinkCentreM800andM900HardwareMaintenanceManual
11.Positiontheheatsinkfanductonthetopofthenewheatsinkandfanassemblyasshown.Then,press
theheatsinkfanductstraightdownuntilitsnapsintoposition.
Figure100.Installingtheheatsinkfanduct
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthemicroprocessor
CAUTION:
Theheatsinkandmicroprocessormightbeveryhot.Beforeyouopenthecomputercover,turnoff
thecomputerandwaitseveralminutesuntilthecomputeriscool.
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Toreplacethemicroprocessor,dothefollowing:
1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Laythecomputeronitssideforeasieraccesstothesystemboard.
4.Locatethemicroprocessor.See“Computercomponents”onpage31.
5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage137.
Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit
doesnotgetincontactwithanything.
Chapter9.Installingorreplacinghardware139
6.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.
Figure101.Accessingthemicroprocessor
7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.
Figure102.Removingthemicroprocessor
Notes:
•Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.
•Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.
•Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe
keptascleanaspossible.
8.Ensurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.
9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.
10.Notetheorientationofthenewmicroprocessor.Holdthenewmicroprocessorbyitsedgesandalign
thenotches1onitwiththetabs2inthemicroprocessorsocket.Then,carefullylowerthenew
microprocessorstraightdownintothemicroprocessorsocket.
140ThinkCentreM800andM900HardwareMaintenanceManual
Note:Thesmalltriangle3ononecornerofthenewmicroprocessoristhemicroprocessororientation
indicator.Thenewmicroprocessorisinthecorrectorientationwhenthisindicatorfacesthebeveled
corner4ofthemicroprocessorsocket.
Figure103.Installingthemicroprocessor
11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew
microprocessorinthesocket.
12.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage137.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Replacingthesystemboard
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Note:EachcomputerhasauniqueVitalProductData(VPD)codestoredinthenonvolatilememoryon
thesystemboard.Afteryoureplacethesystemboard,theVPDmustbeupdated.ToupdatetheVPD,
see“UpdatingtheBIOS”onpage66.
Toreplacethesystemboard,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Chapter9.Installingorreplacinghardware141
Figure104.Pivotingthedrivebayassemblyupward
6.Removethememorymodules.See“Replacingamemorymodule”onpage120.
7.RemovethePCIcard.See“ReplacingthePCIcard”onpage124.
8.RemovethePCIadaptercard.See“ReplacingthePCIadaptercard”onpage125.
9.RemovetheWi-Ficard.See“ReplacingtheWi-Ficard”onpage126.
10.RemovethePCIExpresscard.See“ReplacingaPCIExpresscard”onpage134.
11.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage137.
12.Removethemicroprocessor.See“Replacingthemicroprocessor”onpage139.
13.Recordthecableroutingandcableconnections,andthendisconnectallcablesfromthesystemboard.
See“Partsonthesystemboard”onpage35.
142ThinkCentreM800andM900HardwareMaintenanceManual
14.Removetheeightscrewsthatsecurethesystemboard,andthencarefullyliftthesystemboardoutof
thechassis.
Note:Carefullyhandlethesystemboardbyitsedges.
Figure105.Removingtheeightscrewsthatsecurethesystemboard
15.Installthemicroprocessorontothenewsystemboard.See“Replacingthemicroprocessor”onpage
139.
16.Toinstallthenewsystemboard,aligntheeightscrewholesinthesystemboardwiththecorresponding
holesinthechassis.Then,installtheeightscrewstosecurethesystemboardtothechassis.
17.Routeallthecablesthatyoudisconnectedfromthesystemboard,andthenconnectthecablestothe
systemboard.See“Partsonthesystemboard”onpage35.
18.Installtheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage137.
19.InstallthePCIExpresscard.See“ReplacingaPCIExpresscard”onpage134.
20.InstalltheWi-Ficard.See“ReplacingtheWi-Ficard”onpage126.
21.InstallthePCIcardadapter.See“ReplacingthePCIadaptercard”onpage125.
22.InstallthePCIcard.See“ReplacingthePCIcard”onpage124.
23.Installthememorymodules.See“Replacingamemorymodule”onpage120.
24.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
Chapter9.Installingorreplacinghardware143
Figure106.Pivotingthedrivebayassemblydownward
25.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
26.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
27.Installthecomputercover.See“Removingthecomputercover”onpage88.
28.Connecttheexternalcablesandthepowercordtothecomputer.
Replacingthepowersupplyassembly
Attention:DonotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingtheChapter
1“Readthisfirst:Importantsafetyinformation”onpage1.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certification.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
144ThinkCentreM800andM900HardwareMaintenanceManual
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Toreplacethepowersupplyassembly,dothefollowing:
1.Removeanymediafromthedrivesandturnoffallconnecteddevicesandthecomputer.Then,
disconnectallpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothe
computer.
2.Removethecomputercover.See“Removingthecomputercover”onpage88.
3.Removethefrontbezel.See“Replacingthefrontbezel”onpage88.
4.Removetheopticaldrive.See“Replacingtheopticaldrive”onpage104.
5.Locatethepowersupplyassembly.See“Computercomponents”onpage31.
6.Presstheretainingclip1inthedirectionasshownandpivotthedrivebayassemblyupwardatthe
sametime.
Figure107.Pivotingthedrivebayassemblyupward
7.Removetheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage137.
8.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Partsonthe
systemboard”onpage35.
9.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.
Chapter9.Installingorreplacinghardware145
10.Removethethreescrewsthatsecurethepowersupplyassembly.Then,presstheretainingclip1
downwardandslidethepowersupplyassemblyinthedirectionasshowntoremovethepowersupply
assembly.
Figure108.Removingthepowersupplyassembly
11.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthenewpower
supplyassemblyalignwiththoseinthechassis.Then,installthethreescrewstosecurethepower
supplyassemblytothechassis.
Figure109.Installingthepowersupplyassembly
12.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.See“Parts
onthesystemboard”onpage35.
13.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.
14.Reinstalltheheatsinkfanduct.See“Replacingtheheatsinkandfanassembly”onpage137.
15.Pressthereleasetab1ontherightsideofthedrivebayassemblyandpivotthedrivebayassembly
downwarduntilitsnapsintoposition.
146ThinkCentreM800andM900HardwareMaintenanceManual
Figure110.Pivotingthedrivebayassemblydownward
16.Installtheopticaldrive.See“Replacingtheopticaldrive”onpage104.
17.Installthefrontbezel.See“Replacingthefrontbezel”onpage88.
Whattodonext:
•Toworkwithanotherpieceofhardware,gototheappropriatesection.
•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage147.
Completingthepartsreplacement
Aftercompletingtheinstallationorreplacementforallparts,reinstallthecomputercoverandreconnect
cables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconfirmtheupdatedinformation
intheSetupUtilityprogram.Referto“UsingtheSetupUtilityprogram”onpage61.
Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:
1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare
leftinsideyourcomputer.See“Computercomponents”onpage31forthelocationsofvarious
componentsinyourcomputer.
2.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof
thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.
Chapter9.Installingorreplacinghardware147
3.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputercover
engagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnapsinto
positionandinstallthetwoscrewstosecureit.
Figure111.Installingthecomputercover
4.Placethecomputerinanuprightposition.
5.Ifalockingdeviceisavailable,useittolockthecomputer.See“Lockingyourcomputer”onpage55.
6.Reconnecttheexternalcablesandpowercordstothecorrespondingconnectorsonthecomputer.
See“Hardwarelocations”onpage27.
7.Updateyourconfiguration.See“UsingtheSetupUtilityprogram”onpage61.
8.Ifanewlyinstalledhardwarecomponentdoesnotworknormally,updatethedevicedriver.See
“Keepingyourcomputercurrent”onpage52.
148ThinkCentreM800andM900HardwareMaintenanceManual
Chapter10.Gettinginformation,help,andservice
Thischaptercontainsthefollowingtopics:
•“Informationresources”onpage149
•“Helpandservice”onpage150
Informationresources
Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.
Accessingtheuserguideinvariouslanguages
Toaccesstheuserguideinvariouslanguages,goto:
http://www.lenovo.com/UserManuals
Windowshelpsystem
Note:IfyouusetheonlinehelpforWindows7orthehelpforWindows10,ensurethatyourcomputer
isconnectedtotheInternet.
TheWindowshelpsystemprovidesyouwithdetailedinformationaboutusingtheWindowsoperatingsystem.
ToaccesstheWindowshelpsystem,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.
2.DependingonyourWindowsversion,dooneofthefollowing:
•ForWindows7:ClickHelpandSupport.Youcanchoosetousetheonlineorofflinehelpatthe
bottomofthescreen.
•ForWindows10:ClickGetstarted.
Safetyandwarranty
TheSafety,Warranty,andSetupGuideprovidedwithyourcomputercontainsimportantsafetyinformation,
productwarrantyterms,initialsetupprocedure,andlegalnotices.Ensurethatyoureadandunderstandall
safetyinformationintheSafety,Warranty,andSetupGuidebeforeusingyourcomputer.
Inaddition,readandunderstandChapter1“Readthisfirst:Importantsafetyinformation”onpage1before
usingyourcomputer.Thisprefaceprovidesadditionalsafetyinformationthatappliestotopicsandtasks
describedinthisUserGuide.
LenovoWebsite
TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,
upgrade,andmaintainyourcomputer.Youalsocandothefollowing:
•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.
•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,
networksetupandconfiguration,andcustominstallations.
•Purchaseupgradesandextendedhardwarerepairservices.
•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.
©CopyrightLenovo2015149
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
•LenovoSupportphonenumbers
Frequentlyaskedquestions
Fortheanswerstofrequentlyaskedquestionsaboutyourcomputer,goto:
http://www.lenovo.com/support/faq
Helpandservice
Thissectionprovidesinformationaboutobtaininghelpandservice.
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.Forthewarrantyperiodofyourcomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:
150ThinkCentreM800andM900HardwareMaintenanceManual
•Machinetypeandmodel
•Serialnumbersofyourhardwareproducts
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformation
Usingotherservices
Youmighttravelwithyourcomputerorrelocateittoacountryorregionwherethemachinetypeforyour
desktopornotebookcomputerissold.Insuchasituation,yourcomputermightbeeligibleforInternational
WarrantyService,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.
Servicewillbeperformedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe
countriesorregionswhereserviceisavailable,gotohttp://www.lenovo.com/support.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyourpreinstalled
MicrosoftWindowsproduct,gototheMicrosoftProductSupportWebsiteathttp://support.microsoft.com.
YoualsocancontacttheLenovoCustomerSupportCenterforhelp.Somefeesmightapply.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Examplesoftheseadditional
servicesinclude:
•Supportforhardware,operatingsystems,andapplicationprograms
•Networksetupandconfigurationservices
•Upgradedorextendedhardwarerepairservices
•Custominstallationservices
Serviceavailabilityandservicenamemightvarybycountryorregion.Formoreinformationaboutthese
services,gototheLenovoWebsiteat:
http://www.lenovo.com
Chapter10.Gettinginformation,help,andservice151
152ThinkCentreM800andM900HardwareMaintenanceManual
AppendixA.Regulatoryinformation
Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionsnotices
ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10FG,10FH,10FX,and10FY.
FederalCommunicationsCommissionDeclarationofConformity
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective
©CopyrightLenovo2015153
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
154ThinkCentreM800andM900HardwareMaintenanceManual
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent
lessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
KeyboardandmousecompliancestatementforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Additionalregulatoryinformation
Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending
ontheconfigurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased,
youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe
LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto
http://www.lenovo.com/UserManuals.
AppendixA.Regulatoryinformation155
156ThinkCentreM800andM900HardwareMaintenanceManual
AppendixB.WEEEandrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir
equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist
equipmentownersinrecyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto
http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat
http://www.lenovo.com/ecodeclaration.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
RecyclinginformationforJapan
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting
andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For
details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor
PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers
andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof
chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat
http://www.lenovo.com/recycling/japan.
©CopyrightLenovo2015157
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.Disposalofalithiumbatterymustcomplywithlocalordinances
andregulations.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
158ThinkCentreM800andM900HardwareMaintenanceManual
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/recycling
AppendixB.WEEEandrecyclinginformation159
160ThinkCentreM800andM900HardwareMaintenanceManual
AppendixC.RestrictionofHazardousSubstancesDirective
(RoHS)
Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
©CopyrightLenovo2015161
ChinaRoHS
162ThinkCentreM800andM900HardwareMaintenanceManual
AppendixD.ChinaEnergyLabel
©CopyrightLenovo2015163
164ThinkCentreM800andM900HardwareMaintenanceManual
AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some
modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGYSTAR
programrequirementforcomputersatthetimeofmanufacture:10FG,10FH,10FX,and10FY.Formore
informationaboutENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.
ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof
yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto
potentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas
beeninactiveforaspecifiedduration:
Table1.ENERGYSTARpower-managementfeatures
Windows7orWindows10operatingsystem
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After25minutes
•Advancedpowersettings:
–Turnoffharddiskdrives:After20minutes
–Hibernate:Never
ToawakenyourcomputerfromaSleepmode,pressanykeyonyourkeyboard.
Tochangepowersettings,dothefollowing:
1.OpenControlPanelbydoingoneofthefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu.
•ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu.
2.ClickControlPanel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickPower
Options.
3.Followtheinstructionsonthescreen.
©CopyrightLenovo2015165
166ThinkCentreM800andM900HardwareMaintenanceManual
AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2015167
Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo
TheLenovologo
ThinkCentre
TheThinkCentrelogo
RescueandRecovery
ThinkVantage
Microsoft,Windows,andWindowsMediaaretrademarksoftheMicrosoftgroupofcompanies.
IntelisatrademarkofIntelCorporationintheU.S.and/orothercountries.
DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.
Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.
168ThinkCentreM800andM900HardwareMaintenanceManual

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