Lenovo M82M92P Tower Ug En User Manual (English) Guide For Form Factor M92 Desktop (Think Centre) Type 2982

2012-06-03

User Manual: Lenovo M82M92P Tower Ug En (English) User Guide for Tower Form Factor M92 Desktop (ThinkCentre) - Type 2982 ThinkCentre M92, 2982

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Important safety information
Chapter 1. Product overview
Chapter 2. Using your computer
Chapter 3. You and your computer
Chapter 4. Security
Chapter 5. Installing or replacing hardware
- Handling static-sensitive devices
- Installing or replacing hardware
Chapter 6. Recovery information
- Recovery information for the Windows 7 operating system
- Recovery information for the Windows 8 operating system
Chapter 7. Using the Setup Utility program
Chapter 8. Updating system programs
Chapter 9. Preventing problems
Chapter 10. Troubleshooting and diagnostics
Chapter 11. Getting information, help, and service
- Information resources
- Help and service
Appendix A. Notices
- Trademarks
Appendix B. Regulatory information
Appendix C. WEEE and recycling information
Appendix D. Restriction of Hazardous Substances Directive (RoHS)
Appendix E. ENERGY STAR model information
Index

ThinkCentre

UserGuide

MachineTypes:2697,2698,2742,2750,2935,2943,2960,2967,

2986,2992,2994,2999,3182,3184,3186,3190,3201,3204,3208,

3212,3217,3220,3226,3228,3302,3391,and3392

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage131.

FifthEdition(September2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Serviceandupgrades.............v

Staticelectricityprevention...........v

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Modemsafetyinformation..........viii

Lasercompliancestatement..........ix

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Chapter1.Productoverview......1

Features..................1

Specications................5

Lenovoprograms..............5

AccessingLenovoprogramsontheWindows

7operatingsystem............5

AccessingLenovoprogramsontheWindows

8operatingsystem............7

AnintroductiontoLenovoprograms.....7

Locations..................9

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........9

Locatingconnectorsontherearofyour

computer...............10

Locatingcomponents..........12

Locatingpartsonthesystemboard....12

Locatinginternaldrives.........15

Machinetypeandmodellabel.......16

Chapter2.Usingyourcomputer...17

Frequentlyaskedquestions.........17

AccessingControlPanelontheWindows8

operatingsystem..............17

Usingthekeyboard.............18

UsingWindowsshortcutkeys.......18

UsingtheblueThinkVantagebutton....18

Usingangerprintreader........18

Usingthewheelmouse...........19

Adjustingaudio..............19

Aboutyourcomputeraudio........19

Settingthevolumefromthedesktop....19

SettingthevolumefromControlPanel...20

UsingCDsandDVDs............20

HandlingandstoringCDandDVDmedia..20

PlayingaCDorDVD..........21

RecordingaCDorDVD.........21

Chapter3.Youandyourcomputer..23

Accessibilityandcomfort..........23

Arrangingyourworkspace........23

Comfort...............23

Glareandlighting............24

Aircirculation.............24

Electricaloutletsandcablelengths.....24

Registeringyourcomputer..........25

Movingyourcomputertoanothercountryor

region..................25

Voltage-selectionswitch.........25

Replacementpowercords........26

Chapter4.Security..........27

Securityfeatures..............27

Lockingthecomputercover.........28

Attachingacablelock............29

Attachinganintegratedcablelock.......30

Usingpasswords..............30

BIOSpasswords............30

Windowspasswords..........31

Conguringthengerprintreader.......31

Usingandunderstandingrewalls.......31

Protectingdataagainstviruses........31

Chapter5.Installingorreplacing

hardware...............33

Handlingstatic-sensitivedevices.......33

Installingorreplacinghardware........33

Installingexternaloptions........33

Removingthecomputercover.......34

Removingandreinstallingthefrontbezel..35

InstallingorreplacingaPCIcard......35

Installingorreplacingamemorymodule...38

Installingorreplacingtheopticaldrive...40

Installingorreplacingthecardreader....42

Replacingthebattery..........46

Replacingthepowersupplyassembly...47

Replacingtheheatsinkandfanassembly..49

Replacingthemicroprocessor.......51

Installingthesolid-statedrive.......54

InstallingorreplacingthemSATAsolid-state

drive.................55

Replacingtheprimaryharddiskdrive....61

©CopyrightLenovo2012i

Replacingthesecondaryharddiskdrive...63

Replacingthefrontfanassembly.....65

Replacingtherearfanassembly......66

ReplacingthefrontaudioandUSB

assembly...............68

Replacingtheinternalspeaker.......69

Replacingthethermalsensor.......71

Replacingthecoverpresenceswitch....73

ReplacingtheWiFiunits.........75

InstallingorremovingtherearWiFiantenna.82

InstallingorremovingthefrontWiFiantenna.83

Replacingthekeyboardormouse.....85

Completingthepartsreplacement.....86

Chapter6.Recoveryinformation...89

RecoveryinformationfortheWindows7operating

system..................89

Creatingandusingrecoverymedia.....89

Performingbackupandrecoveryoperations.90

UsingtheRescueandRecoveryworkspace.91

Creatingandusingarescuemedium....92

Reinstallingpreinstalledapplicationsand

devicedrivers.............93

Reinstallingsoftwareprograms......94

Reinstallingdevicedrivers........94

Solvingrecoveryproblems........94

RecoveryinformationfortheWindows8operating

system..................95

Chapter7.UsingtheSetupUtility

program................97

StartingtheSetupUtilityprogram.......97

Viewingandchangingsettings........97

Usingpasswords..............97

Passwordconsiderations.........98

Power-OnPassword..........98

AdministratorPassword.........98

HardDiskPassword...........98

Setting,changing,anddeletingapassword.98

Erasinglostorforgottenpasswords(clearing

CMOS)................99

Enablingordisablingadevice........99

Selectingastartupdevice..........100

Selectingatemporarystartupdevice....100

Selectingorchangingthestartupdevice

sequence...............100

EnablingErPcompliancemode........100

ICEperformancemode...........101

ICEthermalalert..............101

ExitingtheSetupUtilityprogram.......102

Chapter8.Updatingsystem

programs..............103

Usingsystemprograms...........103

Updating(ashing)theBIOSfromadisc....103

Updating(ashing)theBIOSfromyouroperating

system..................104

RecoveringfromaPOST/BIOSupdatefailure..104

Chapter9.Preventingproblems..105

Keepingyourcomputercurrent........105

Gettingthelatestdevicedriversforyour

computer...............105

Updatingyouroperatingsystem......105

UsingSystemUpdate..........106

Cleaningandmaintenance..........106

Basics................106

Cleaningyourcomputer.........107

Goodmaintenancepractices.......108

Movingyourcomputer...........108

Chapter10.Troubleshootingand

diagnostics.............109

Basictroubleshooting............109

Troubleshootingprocedure..........110

Troubleshooting..............110

Audioproblems............111

CDproblems.............112

DVDproblems.............113

Intermittentproblems..........115

Keyboard,mouse,orpointingdevice

problems...............115

Monitorproblems............117

Networkingproblems..........118

Optionproblems............121

Performanceandlockupproblems.....122

Printerproblems............123

Serialportproblems...........124

Softwareproblems...........124

USBproblems.............125

LenovoSolutionCenter...........126

Chapter11.Gettinginformation,help,

andservice.............127

Informationresources............127

LenovoThinkVantageTools........127

LenovoWelcome............127

HelpandSupport............127

SafetyandWarranty...........127

LenovoWebsite............127

LenovoSupportWebsite.........128

Helpandservice..............128

iiThinkCentreUserGuide

Usingthedocumentationanddiagnostic

program...............128

Callingforservice............128

Usingotherservices..........129

Purchasingadditionalservices......129

AppendixA.Notices.........131

Trademarks................132

AppendixB.Regulatory

information.............133

Exportclassicationnotice..........133

Electronicemissionsnotices.........133

FederalCommunicationsCommission

DeclarationofConformity........133

Additionalregulatoryinformation.......135

AppendixC.WEEEandrecycling

information.............137

ImportantWEEEinformation.........137

Recyclinginformation............137

RecyclinginformationforBrazil........138

BatteryrecyclinginformationforTaiwan.....138

BatteryrecyclinginformationfortheEuropean

Union..................139

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS)....141

ChinaRoHS................141

TurkishRoHS...............141

UkraineRoHS...............141

IndiaRoHS................142

AppendixE.ENERGYSTARmodel

information.............143

Index.................145

©CopyrightLenovo2012iii

ivThinkCentreUserGuide

Importantsafetyinformation

CAUTION:

Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis

product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and

SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation

reducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument

Format(PDF)versionfromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional

languages.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror

yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare

referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer

ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor

customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor

replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea

productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure

thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formoreinformation

onCRUs,refertoChapter5“Installingorreplacinghardware”onpage33.Ifyouhaveanyquestionsor

concerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafety.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer

coolbeforeopeningthecover.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.

Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2012v

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou

toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions

toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe

parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo

seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,

levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For

othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat

cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower

adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea

shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan

causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,

whichcaneventuallyresultinoverheating.

Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord

connectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such

asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor

overheatingorwherethepowercordappearstohavebeendamagedinanyway.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse

areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips

areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

viThinkCentreUserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged

orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof

electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.

Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If

youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace

theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem

loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe

equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394

cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible

damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect

externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries

arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour

bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your

computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended

contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable

materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable

operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,

carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting

yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then

removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then

examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,

andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating

yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc

area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2012vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions

withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor

computersindustyorhigh-trafcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging

between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),

allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before

use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan

optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and

microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese

appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon

orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Modemsafetyinformation

CAUTION:

Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication

linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation

(CSA).

Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic

safetyprecautions,suchas:

•Neverinstalltelephonewiringduringalightningstorm.

•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.

•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat

thenetworkinterface.

•Usecautionwheninstallingormodifyingtelephonelines.

•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote

riskofelectricshockfromlightning.

•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.

viiiThinkCentreUserGuide

Lasercompliancestatement

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.

Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,

contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower

cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse

anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth

andthenwipethecomputersurfaces.

©CopyrightLenovo2012ix

xThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided

byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspecicmodel,dooneofthefollowing:

•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter7“UsingtheSetupUtility

program”onpage97.Then,selectMain➙SystemSummarytoviewtheinformation.

•OntheMicrosoft®Windows®7operationsystem,clickStart,right-clickComputer,andselectProperties

toviewtheinformation.

•OntheWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcornerofthe

screentodisplaythecharms.ThenclickSettings➙PCinfotoviewtheinformation.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel®Core™i3microprocessor

•IntelCorei5microprocessor

•IntelCorei7microprocessor

•IntelCeleron®microprocessor

•IntelPentium®microprocessor

Memory

Yourcomputersupportsuptofourdoubledatarate3unbuffereddualinlinememorymodules(DDR3

UDIMMs).

Internaldrives

•Opticaldrive:DVD-ROMorDVD-R(optional)

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive

•SATAsolid-statedrive

Note:YourcomputersupportsSATA2.0andSATA3.0devices.Formoreinformation,see“Locatingparts

onthesystemboard”onpage12.

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora

discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

©CopyrightLenovo20121

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(installedinsomemodels)

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIFaxmodem(installedinsomemodels)

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)

DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,

powersources,andmaintenancehistory.

•IntelStandardManageability

IntelStandardManageabilityishardwareandrmwaretechnologythatbuildscertainfunctionality

intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,

update,upgrade,andrepair.

•IntelMatrixStorageManager

IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSATARAID5arraysandSATA

RAID10arraysonspecicIntelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)

ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•IntelligentCoolingEngine(ICE)

TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer

torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal

performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ICEperformance

mode”onpage101and“ICEthermalalert”onpage101.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.

•WakeonLAN

WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother

computeronthesamelocalareanetwork.

•WakeonRing

WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)

WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.

2ThinkCentreUserGuide

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•OneDisplayPortconnector

•OneEthernetconnector

•OnePersonalSystem/2(PS/2)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•OneVGAmonitorconnector

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and

microphoneconnector)

•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on

page9and“Locatingconnectorsontherearofyourcomputer”onpage10.

Expansion

•OnePCIExpressx1cardslot

•OnePCIExpressx16graphicscardslot

•Twoharddiskdrivebays

•Twoopticaldrivebays

•TwoPCIcardslots

Powersupply

Yourcomputercomeswithoneofthefollowingtypesofpowersupply:

•280-wattautomaticvoltage-sensingpowersupply

•450-wattautomaticvoltage-sensingpowersupply

Securityfeatures

•AbilitytoenableanddisableUSBconnectorsindividually

•Abilitytoenableordisableadevice

•ComputraceAgentsoftwareembeddedinrmware

•Coverpresenceswitch(alsocalledintrusionswitch)

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized

useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforacablelock

•Supportforapadlock

•Supportforanintegratedcablelock(Kensingtonlock)

•TrustedPlatformModule(TPM)

Formoreinformation,seeChapter4“Security”onpage27.

Chapter1.Productoverview3

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore

information,see“Lenovoprograms”onpage5.

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•MicrosoftWindows7operatingsystem

•MicrosoftWindows8operatingsystem

Operatingsystem(s),certiedortestedforcompatibility1(variesbymodeltype)

•Linux®

•MicrosoftWindowsXPProfessionalSP3

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe

publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor

testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

4ThinkCentreUserGuide

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:175mm(6.89inches)

Height:414mm(16.30inches)

Depth:442mm(17.40inches)

Weight

Maximumcongurationasshipped:11kg(24.25lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Storage:-40°Cto60°C(-40°Fto140°F)inoriginalshippingpackage

Storage:-10°Cto60°C(14°Fto140°F)withoutpackage

•Humidity:

Operating:20%to80%(non-condensing)

Storage:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Storage:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon

theWindowsoperatingsystempreinstalled,theprogramsmightvary.

AccessingLenovoprogramsontheWindows7operatingsystem

OntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovo

ThinkVantage®ToolsprogramorfromControlPanel.

AccessingLenovoprogramsfromtheLenovoThinkVantageT oolsprogram

ToaccessLenovoprogramsfromtheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙

LenovoThinkVantageT ools.Thendouble-clickaprogramicontoaccesstheprogram.

Chapter1.Productoverview5

Note:IfaprogramiconintheLenovoThinkVantageToolsprogramnavigationwindowisdimmed,it

indicatesthatyouneedtoinstalltheprogrammanually.Toinstalltheprogrammanually,double-clickthe

programicon.Then,followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,the

programiconwillbeactivated.

Table1.ProgramsintheLenovoThinkVantageToolsprogram

ProgramIconname

CommunicationsUtilityWebConferencing

FingerprintSoftwareFingerprintReader

LenovoSolutionCenterSystemHealthandDiagnostics

PasswordManagerPasswordVault

PowerManagerPowerControls

RecoveryMediaFactoryRecoveryDisks

RescueandRecovery®EnhancedBackupandRestore

SimpleTapSimpleTap

SystemUpdateUpdateandDrivers

ViewManagementUtilityScreenLayout

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsfromControlPanel

ToaccessLenovoprogramsfromControlPanel,clickStart➙ControlPanel.Thendependingonthe

programyouwanttoaccess,clickthecorrespondingsectionandthenclickthecorrespondinggreentext.

Note:IfyoudonotndtheprogramyouneedinControlPanel,opentheLenovoThinkVantageTools

programnavigationwindowanddouble-clickthedimmedicontoinstalltheprogramyouneed.Then,

followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,theprogramiconwillbe

activated,andyoucanndtheprograminControlPanel.

TheprogramsandthecorrespondingsectionsandgreentextsinControlPanelarelistedinthefollowing

table.

Table2.ProgramsinControlPanel

ProgramControlPanelsectionGreentextinControlPanel

CommunicationsUtilityHardwareandSoundLenovo-WebConferencing

FingerprintSoftwareSystemandSecurity

HardwareandSound

Lenovo-FingerprintReader

LenovoSolutionCenterSystemandSecurityLenovo-SystemHealthand

Diagnostics

PasswordManagerSystemandSecurity

UserAccountsandFamilySafety

Lenovo-PasswordVault

PowerManagerHardwareandSound

SystemandSecurity

Lenovo-PowerControls

RecoveryMediaSystemandSecurityLenovo-FactoryRecoveryDisks

RescueandRecoverySystemandSecurityLenovo-EnhancedBackupand

Restore

6ThinkCentreUserGuide

Table2.ProgramsinControlPanel(continued)

ProgramControlPanelsectionGreentextinControlPanel

SimpleTapProgramsLenovo-SimpleTap

SystemUpdateSystemandSecurityLenovo-UpdateandDrivers

ViewManagementUtilitySystemandSecurityLenovoViewManagementUtility

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsontheWindows8operatingsystem

IfyourcomputerispreinstalledwiththeWindows8operatingsystem,youcanaccessLenovoprogramsby

doingeitherofthefollowing:

•ClicktheLenovoStarticonfromthetaskbar.Alistofprogramsisdisplayed.Double-clickaLenovo

programtolaunchit.Ifadesiredprogramisnotinthelist,clicktheplusicon+.

•PresstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotnd

theprogramyouneed,movethepointertothebottom-rightcornerofthescreentodisplaythecharms.

ThenclicktheSearchcharmtosearchforthedesiredprogram.

YourcomputersupportsthefollowingLenovoprograms:

•FingerprintSoftware

•LenovoCompanion

•LenovoSettings

•LenovoSolutionCenter

•LenovoQuickLaunch

•LenovoSupport

•PasswordManager

•SystemUpdate

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontosomeLenovoprograms.

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

•CommunicationsUtility

TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone

settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb

conferencingandVoiceoverIP(VOIP)experience.

•FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprint

andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa

result,ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A

ngerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat

supportthisoption.

•LenovoCloudStorage

TheLenovoCloudStorageprogramisacloudstoragesolutionthatenablesyoutostoreyourles,such

asdocumentsandpictures,onaserver.YoucanaccessthestoredlesthroughtheInternetfrom

Chapter1.Productoverview7

differentdevicessuchaspersonalcomputers,smartphones,ortablets.Formoreinformationaboutthe

LenovoCloudStorageprogram,gotohttp://www.lenovo.com/cloud.

•LenovoCompanion

ThroughtheLenovoCompanionprogram,youcangettheinformationabouttheaccessoriesforyour

computer,viewbolgsandarticlesaboutyourcomputer,andcheckforotherrecommendedprograms.

•LenovoSettings

UsetheLenovoSettingsprogramtoenhanceyourcomputingexperiencebyturningyourcomputerintoa

portablehotspot,conguringcameraandaudiosettings,optimizingyourpowerplansettings,and

creatingandmanagingmultiplenetworkproles.

•LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

•LenovoQuickLaunch

TheLenovoQuickLaunchprogramprovidesyouwithquickaccesstoprogramsinstalledonyour

computer,includingLenovoprograms,Microsoftprograms,andotherthirdpartyprograms.

•LenovoSupport

TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovo,checkthecomputer

healthconditionandbatterystatus,downloadandviewusermanualsforyourcomputer,getthewarranty

informationofyourcomputer,andexplorehelpandsupportinformation.

•LenovoThinkVantageTools

TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

•LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguides

youthroughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

•PasswordManager

ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationfor

WindowsprogramsandWebsites.

•PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour

computer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalancebetween

performanceandpowersaving.

•RecoveryMedia

TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory

defaultsettings.

•RescueandRecovery

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetof

self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,

evenifyoucannotstarttheWindowsoperatingsystem.

•SimpleTap

TheSimpleTapprogramprovidesyouwithaquickwaytocustomizesomebasiccomputersettingssuch

asmutingthespeakers,adjustingthevolume,lockingthecomputeroperatingsystem,launchinga

program,openingaWebpage,openingale,andsoon.YoualsocanusetheSimpleTapprogramto

accesstheLenovoAppShop,fromwhichyoucandownloadvariousapplicationsandcomputersoftware.

TostarttheSimpleTapprograminaquickway,doanyofthefollowing:

8ThinkCentreUserGuide

–ClicktheredSimpleTaplaunchpointonthedesktop.Theredlaunchpointisavailableonthedesktop

afteryouhavelaunchedtheSimpleTapprogramforthersttime.

–PresstheblueThinkVantagebuttonifyourkeyboardhasone.

Note:TheSimpleTapprogramisonlyavailableoncertainmodelspreinstalledwiththeWindows7

operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeSimpleTapprogram,youcan

downloaditfromhttp://www.lenovo.com/support.

•SystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading

andinstallingsoftwareupdatepackages(Lenovoprograms,devicedrivers,UEFIBIOSupdates,and

otherthirdpartyprograms).

•ViewManagementUtility

TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyour

screenintomultiplepartsandthenresizesandpositionsopenwindowsintodifferentpartstomakethe

bestuseofyourdesktop.Theprogramalsoisabletoworkacrossmultiplemonitorstoimproveyour

productivity.

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,

partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

Locatingconnectors,controls,andindicatorsonthefrontofyour

computer

Figure1“Frontconnector,control,andindicatorlocations”onpage9showsthelocationsoftheconnectors,

controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

Chapter1.Productoverview9

1Harddiskdriveactivityindicator5USB2.0connector(USBport1)

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USB2.0connector(USBport2)

Locatingconnectorsontherearofyourcomputer

Figure2“Rearconnectorlocations”onpage10showsthelocationsoftheconnectorsontherearofyour

computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto

connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Powercordconnector9Microphoneconnector

2Serialport(Serialport1)10Audioline-outconnector

3PS/2keyboardandmouseconnectors

(optional)

11Audioline-inconnector

4VGAmonitorconnector12PCIExpressx16graphicscardslot

5DisplayPortconnector13PCIExpressx1cardslot

6USB3.0connectors(USBports5to8)14PCIcardslots(2)

7USB2.0connectors(USBports3and4)15Cablelockslots(2)

8Ethernetconnector16Optionalserialport(Serialport2)

10ThinkCentreUserGuide

ConnectorDescription

Audioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo

system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween

theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe

computer.

Audioline-outconnectorUsedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered

stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia

keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal

recordingdevice.

DisplayPortconnectorUsedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

EthernetconnectorUsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet

cable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif

youusespeech-recognitionsoftware.

PS/2keyboardconnector

(optional)

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnector

(optional)

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

SerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea

9-pinserialport.

USB2.0connectorUsedtoattachadevicethatrequiresaUSB2.0connector,suchasaUSB

keyboard,aUSBmouse,aUSBscanner,oraUSBprinter.Ifyouhavemorethan

eightUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnect

additionalUSBdevices.

USB3.0connectorUsedtoattachadevicethatrequiresaUSB2.0or3.0connector,suchasaUSB

keyboard,aUSBmouse,aUSBscanner,oraUSBprinter.Ifyouhavemorethan

eightUSBdevices,youcanpurchaseaUSBhub,whichyoucanusetoconnect

additionalUSBdevices.

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Chapter1.Productoverview11

Locatingcomponents

Figure3“Componentlocations”onpage12showsthelocationsofthevariouscomponentsinyour

computer.Toremovethecomputercover,see“Removingthecomputercover”onpage34.

Figure3.Componentlocations

1Heatsinkandfanassembly9Secondaryharddiskdrivebay

2Memorymodules10Primaryharddiskdrive

3Opticaldrive11PCIcard(installedinsomemodels)

4FrontaudioandUSBassembly12Coverpresenceswitch(intrusionswitch)(installedinsome

models)

5Thermalsensor13Rearfanassembly

6Internalspeaker(installedinsomemodels)14Powersupplyassembly

7Frontfanassembly(installedinsomemodels)15Microprocessor

8Secondaryharddiskdrive(installedinsome

models)

Locatingpartsonthesystemboard

Note:Yourcomputercomeswithoneofthefollowingsystemboards.

12ThinkCentreUserGuide

Figure4“Systemboardpartlocations”onpage13showsthelocationsofthepartsononetypeofsystem

board.

Figure4.Systemboardpartlocations

14-pinmicroprocessorpowerconnector16Frontpanelconnector(forconnectingLEDindicatorsand

thepowerswitch)

2Microprocessor17ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

3Microprocessorfanconnector18FrontUSBconnector1(forconnectingUSBports1and2

onthefrontbezel)

4Memoryslot1(DIMM1)19Battery

5Memoryslot2(DIMM2)20FrontUSBconnector2(forconnectinganadditionalUSB

device)

6Memoryslot3(DIMM3)21Serial(COM2)connector

7Memoryslot4(DIMM4)22Internalspeakerconnector

8Thermalsensorconnector23Frontaudioconnector

94-pinSATApowerconnectors(2)24PCIcardslots(2)

1014-pinpowerconnector25DisplayPortconnector

11SATAconnectors1and2(SATA3.0connectors)26PCIExpressx1cardslot

12Parallelconnector27PCIExpressx16graphicscardslot

13eSATAconnector28Systemfanconnector

14SATAconnector3(SATA2.0connector)29Coverpresenceswitchconnector(Intrusionswitch

connector)

15Powerfanconnector30PS/2keyboardandmouseconnector

Chapter1.Productoverview13

Figure5“Systemboardpartlocations”onpage14showsthelocationsofthepartsontheothertype

ofsystemboard.

Figure5.Systemboardpartlocations

14-pinmicroprocessorpowerconnector16Frontpanelconnector(forconnectingLEDindicatorsand

thepowerswitch)

2Microprocessor17ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

3Microprocessorfanconnector18FrontUSBconnector1(forconnectingUSBports1and2

onthefrontbezel)

4Memoryslot1(DIMM1)19Battery

5Memoryslot2(DIMM2)20FrontUSBconnector2(forconnectinganadditionalUSB

device)

6Memoryslot3(DIMM3)21Serial(COM2)connector

7Memoryslot4(DIMM4)22Internalspeakerconnector

8Thermalsensorconnector23Frontaudioconnector

94-pinSATApowerconnectors(2)24PCIcardslots(2)

1014-pinpowerconnector25DisplayPortconnector

11SATAconnector1(SATA3.0connector)26PCIExpressx1cardslot

12Parallelconnector27PCIExpressx16graphicscardslot

13SATAconnectors2and3(SATA2.0connectors)28Systemfanconnector

14eSATAconnector29Coverpresenceswitchconnector(Intrusionswitch

connector)

15Powerfanconnector30PS/2keyboardandmouseconnector

14ThinkCentreUserGuide

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour

computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal

drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou

caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe

appropriatesectionin“Installingorreplacinghardware”onpage33forinstructionsonhowtoinstallor

replaceinternaldrivesforyourcomputer.

Figure6“Drivebaylocations”onpage15showsthelocationsofthedrivebays.

Figure6.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalledinsomemodels)

2Bay2-Opticaldrivebay

3Bay3-CardreaderdrivebayormSATAsolid-statedrivebay

4Bay4-SecondarySATAharddiskdrivebay(forinstallinga3.5-inchSATAharddiskdriveora2.5-inchSATA

solid-statedrive)

5Bay5-PrimarySATAharddiskdrivebay(forinstallinga3.5-inchSATAharddiskdriveora2.5-inchSATA

solid-statedrive)

Chapter1.Productoverview15

Machinetypeandmodellabel

Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine

typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

Figure7.Machinetypeandmodellabel

16ThinkCentreUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:

http://www.lenovo.com/ThinkCentreUserGuides

Wherearemyrecoverydiscs?

Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery

discs,see“Creatingrecoverymedia”onpage90.

Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovoCustomer

SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter11“Getting

information,help,andservice”onpage127.BeforeusingtheProductRecoverydiscs,refertothe

documentationthatcomeswiththediscs.

Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Ensurethatyouhaveallofthe

discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted

tochangediscs.

WherecanIndhelpabouttheWindowsoperatingsystem?

TheWindowsHelpandSupportinformationsystemprovidesyouwithdetailedinformationaboutusingthe

Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand

Supportinformationsystem,dooneofthefollowing:

•OntheWindows7operatingsystem,clickStart➙HelpandSupport.

•OntheWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcornerofthe

screentodisplaythecharms.ThenclickSettings➙Help.

AccessingControlPanelontheWindows8operatingsystem

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To

accessControlPanelontheWindows8operatingsystem,dooneofthefollowing:

•Fromthedesktop

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSettings.

3.ClickControlPanel.

•FromtheStartscreen

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSearch.

3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

©CopyrightLenovo201217

Usingthekeyboard

Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader

keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.

Thissectionprovidesinformationaboutthefollowingtopics:

•“UsingWindowsshortcutkeys”onpage18

•“UsingtheblueThinkVantagebutton”onpage18

•“Usingangerprintreader”onpage18

UsingWindowsshortcutkeys

Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour

MicrosoftWindowsoperatingsystem.

•ThetwoWindowslogokeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeature

theWindowslogo.OntheWindows7operatingsystem,presstheWindowskeytoopentheStartmenu.

OntheWindows8operatingsystem,presstheWindowskeytoswitchbetweenthecurrentworkspace

andtheStartscreen.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe

context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.OntheWindows

7operatingsystem,youcanclosetheStartmenuorthecontextmenubyclickingthemouseorpressingEsc.

UsingtheblueThinkVantagebutton

SomekeyboardshaveablueThinkVantagebuttonthatyoucanusetoopenacomprehensiveon-board

helpandinformationcenterfromLenovo.

OntheWindows7operatingsystem,pressingtheblueThinkVantagebuttonopenstheSimpleTapprogram.

See“AnintroductiontoLenovoprograms”onpage7formoreinformation.

Usingangerprintreader

Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe

ngerprintreader,see“AnintroductiontoLenovoprograms”onpage7.

ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,clickStart➙All

Programs➙LenovoThinkVantageTools➙FingerprintReader.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint

Softwarehelpsystem.

18ThinkCentreUserGuide

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2WheelUsethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou

rotatethewheelcontrolsthedirectionofthescrollingaction.

3SecondarymousebuttonUsethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior

throughthemousepropertiesfunctionintheWindowsControlPanel.

Adjustingaudio

Soundisanimportantpartofthecomputerexperience.Yourcomputerhasadigitalaudiocontrollerbuilt

intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI

cardslots.

Aboutyourcomputeraudio

Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board

audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe

audioadapter.

Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out

connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment

ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter

providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith

multimediaapplicationsandworkwithspeech-recognitionsoftware.

Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy

bettersoundwithmultimediaapplications.

Settingthevolumefromthedesktop

Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe

bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto

controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see

“Addingthevolumeicontothetaskbar”onpage19.

Addingthevolumeicontothetaskbar

ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:

Chapter2.Usingyourcomputer19

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.

2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.

3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

ToaddthevolumeicontothetaskbarontheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel,andclickAppearanceandPersonalization.

2.IntheTaskbarsection,clickCustomizeiconsonthetaskbar.

3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

SettingthevolumefromControlPanel

YoucansetthecomputervolumefromControlPanel.TosetthecomputervolumefromControlPanel,

dothefollowing:

1.OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound.Onthe

Windows8operatingsystem,openControlPanel,andclickHardwareandSound.

2.IntheSoundsection,clickAdjustsystemvolume.

3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.

UsingCDsandDVDs

YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse

industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive,

thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs,

suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive,

itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh

speeddiscs,andCD-Rdiscs.

FollowtheseguidelineswhenusingtheDVDdrive:

•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:

–Hightemperature

–Highhumidity

–Excessivedust

–Excessivevibrationorsuddenshock

–Aninclinedsurface

–Directsunlight

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.

•Beforemovingthecomputer,removetheCDorDVDfromthedrive.

HandlingandstoringCDandDVDmedia

CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When

handlingandstoringaCDorDVD,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping

thediscinacirculardirectionmightcauselossofdata.

20ThinkCentreUserGuide

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

PlayingaCDorDVD

IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya

CDorDVD,dothefollowing:

1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.

2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe

centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe

centeroftheCDorDVDuntilitsnapsintoplace.

3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD

playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram

helpsystem.

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:

1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully

removethedisc.

2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.

Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened

paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered

offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept

inanemergency.

RecordingaCDorDVD

IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.

TorecordaCDorDVD,dooneofthefollowing:

•OntheWindows7operatingsystem,youhaveeithertheCorelDVDMovieFactoryLenovoEditionprogram

orthePower2Goprograminstalledonyourcomputer.

–ToruntheCorelDVDMovieFactoryLenovoEditionprogram,clickStart➙AllPrograms➙Corel

DVDMovieFactoryLenovoEdition➙CorelDVDMovieFactoryLenovoEdition.Followthe

instructionsonthescreen.

–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.

Followtheinstructionsonthescreen.

•OntheWindows8operatingsystem,runthePower2Goprogrambydoingthefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Then

clickSearchandtypePower2Go.

2.ClickPower2Gointheleftpaneltoopentheprogram.

3.Followtheinstructionsonthescreen.

YoualsocanuseWindowsMedia®PlayertorecordCDsanddataDVDs.Formoreinformation,see“Help

andSupport”onpage127.

Chapter2.Usingyourcomputer21

22ThinkCentreUserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother

countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.

Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork

thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile

usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer

equipment,andestablishinghealthyworkhabits:

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.

Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility

limitationsgetthemostoutoftheircomputerexperience.

Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese

technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or

accessedthroughtheWorldWideWeb:

http://www.lenovo.com/healthycomputing

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour

needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,

andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda

positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould

adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon

thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe

oororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition.

Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard

formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

©CopyrightLenovo201223

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata

comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit

withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor

amouse,withineasyreach.

Glareandlighting

Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources.

Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe

monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if

necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use

curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor

astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen

mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter

youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen

periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot

air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight

resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;

usually,51mm(2inches)ofairspaceissufcient.Also,ensurethattheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,

andotherdevicesmightdeterminethenalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical

outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight

getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi.

24ThinkCentreUserGuide

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact

youincaseofarecallorothersevereproblem.AfteryouregisteryourcomputerwithLenovo,youwillreceive

quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand

servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,dooneofthefollowing:

•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreentoregisteryourcomputer.

•ConnectyourcomputertotheInternetandregisteryourcomputerthroughapreinstalledregistration

program:

–ForWindows7:ThepreinstalledLenovoProductRegistrationprogramlaunchesautomaticallyafteryou

haveusedyourcomputerforatime.Followtheinstructionsonthescreentoregisteryourcomputer.

–ForWindows8:OpentheLenovoSupportprogram.ThenclickRegistrationandfollowtheinstructions

onthescreentoregisteryourcomputer.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto

consideration.Thissectionprovidesinformationonthefollowing:

•“Voltage-selectionswitch”onpage25

•“Replacementpowercords”onpage26

Voltage-selectionswitch

Somecomputersareequippedwithavoltage-selectionswitchlocatednearthepower-cordconnection

pointonthecomputerandsomecomputersdonothaveavoltage-selectionswitch.Beforeyouinstall

yourcomputerorrelocateyourcomputertoanothercountryorregion,youmustbecertainthatyouhave

matchedyourcomputertothevoltageavailableatyourelectricaloutlet.

CAUTION:

Youmustknowthevoltageoftheelectricalconnection(outlet)whereyourcomputerwillbe

connected.Ifyoudonotknowthevoltage,contactyourlocalelectriccompanyorrefertoofcial

Websitesorotherliteraturefortravelerstothecountryorregionwhereyouarelocated.

Ifyourcomputerhasavoltage-selectionswitch,youmustsettheswitchtomatchthevoltageavailableat

yourelectricaloutlet.Settingthevoltage-selectionswitchincorrectlywillcausethecomputertomalfunction

andmightcausepermanentdamagetothecomputer.Donotconnectthecomputertoanelectrical

outletuntilyouhaveveriedthatthevoltage-selectionswitchsettingmatchesthevoltageavailableatthe

electricaloutlets.

Ifyourcomputerdoesnothaveavoltage-selectionswitch,inspectthevoltage-ratinglabelonthebottomof

thecomputerandnotethefollowing:

•Ifthevoltage-ratinglabelshowsarangeofeither“100-127V”or“200-240V,”youmustensurethatthe

voltageprovidedattheelectricaloutletmatchesthevoltageratingonthecomputerlabel.Ifitdoes

notmatch,donotattempttoconnectthecomputertotheelectricaloutlet,unlessanexternaldevice

suchasavoltage-convertingtransformerisused.

•Ifthevoltage-ratinglabelshowsadualrangeof“100-127V”and“200-240V,”thissigniesthatthe

computerissuitableforworldwideoperationandthecomputerwillautomaticallyadjusttothevoltageat

theelectricaloutletregardlessofthecountryorregionwherethecomputerisbeingconnected.

Chapter3.Youandyourcomputer25

Replacementpowercords

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe

typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.

YoucanorderpowercordsdirectlyfromLenovo.

Forpowercordinformationandpartnumbers,goto:

http://www.lenovo.com/powercordnotice

26ThinkCentreUserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinrmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or

thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•Coverpresenceswitch(alsocalledintrusionswitch)

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe

computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector

onthesystemboard,tothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage98.

3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence

switchconnectoronthesystemboardisenabled.

Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed

whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand

logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage86.

2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility

program.Theerrormessagewillnotbedisplayedagain.

•AbilitytoenableanddisabledevicesandUSBconnectors

Formoreinformation,see“Enablingordisablingadevice”onpage99.

•Integratedngerprintreader(availableonsomemodels)

Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.

ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or

bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup

Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint

authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•Startupsequencecontrol

Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage100.

•Startupwithoutkeyboardormouse

Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

•TrustedPlatformModule(TPM)

TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect

informationstoredinyourcomputer.

©CopyrightLenovo201227

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour

computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved

whenapadlockisinstalled.

Figure8.Installingapadlock

28ThinkCentreUserGuide

Attachingacablelock

Acablelockcanbeusedtosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice

cablestoyourcomputer.Thecablelockattachestothecablelockslotsontherearofyourcomputer.See

“Locatingconnectorsontherearofyourcomputer”onpage10.

Toinstallacablelock,dothefollowing:

1.Inserttheclip1intothecablelockslot4.

2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.

3.Presstheclip2intothecablelockslot3untilitsnapsintoposition.

Figure9.Installingacablelock

Chapter4.Security29

Attachinganintegratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour

computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable

lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused

toopenthecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcan

orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat:

http://www.lenovo.com/support

Figure10.Integratedcablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS

ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour

computeranddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword

eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped

in.Formoreinformation,see“Power-OnPassword”onpage98.

•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard

diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou

trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage98.

30ThinkCentreUserGuide

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging

congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral

computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator

Password”onpage98.

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves

computingsecurity.

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof

features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser

settings.Formoreinformation,see“HelpandSupport”onpage127.

Conguringthengerprintreader

Ifyourkeyboardhasangerprintreader,youcancongurethengerprintreaderintheSetupUtilityprogram.

TheFingerprintSetupsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthe

followingoptions:

•PrebootAuthentication:enablesordisablesthengerprintauthenticationforaccessingtheBIOS.

•EraseFingerprintData:clearsthengerprintdatastoredinangerprintreader.

Tocongurethengerprintreader,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter.

TheFingerprintSetupwindowopens.

3.SelectPrebootAuthenticationorEraseFingerprintDataasdesired,andpressEnter.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Usingandunderstandingrewalls

Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.

Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If

yourcomputerispreintalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity

threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore

informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson

usingtheWindowsFirewall,referto“HelpandSupport”onpage127.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate

viruses.

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After

30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.

Chapter4.Security31

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus

software.

32ThinkCentreUserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved

fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can

seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity

damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This

reducesstaticelectricityfromthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe

computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage

thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand

thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For

someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.

Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour

computer”onpage9and“Locatingconnectorsontherearofyourcomputer”onpage10toidentifythe

requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection

andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo201233

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe

computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage9

and“Locatingconnectorsontherearofyourcomputer”onpage10.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable

lock.See“Lockingthecomputercover”onpage28and“Attachinganintegratedcablelock”onpage30.

5.Removeanyscrewsthatsecurethecomputercover.

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe

computertoremovethecover.

Figure11.Removingthecomputercover

34ThinkCentreUserGuide

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel

outward.

Figure12.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe

correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon

theleftside.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Chapter5.Installingorreplacinghardware35

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Yourcomputerhastwostandard

PCIcardslots,onePCIExpressx1cardslot,andonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Attherearofthecomputer,pressthereleasebutton1toopenthecardlatch2.

Figure13.OpeningthePCIcardlatch

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit

outoftheslot.

36ThinkCentreUserGuide

Figure14.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem

board”onpage12.

Note:IfyouareinstallingaPCIExpressx16graphicscard,ensurethatthememoryslotretainingclips

areclosedbeforeyouinstallthegraphicscard.

Chapter5.Installingorreplacinghardware37

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure15.InstallingaPCIcard

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoamaximumof

32GBsystemmemory.Wheninstallingorreplacingamemorymodule,use2GB,4GB,or8GBDDR3

UDIMMsinanycombinationuptoamaximumof32GB.

Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould

considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslot(s)into

whichthememorymodule(s)shouldbeinstalledindifferentsituations.Thenumbers1,2,3,and4indicate

theinstallationsequence.Tolocatethememorymoduleslots,see“Locatingpartsonthesystemboard”

onpage12.

38ThinkCentreUserGuide

UDIMMDIMM1DIMM2DIMM3DIMM4

OneUDIMMX

TwoUDIMMsX,1X,2

ThreeUDIMMsX,3X,1X,2

FourUDIMMsX,3X,1X,4X,2

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage12.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer

model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory

slots.See“InstallingorreplacingaPCIcard”onpage35.

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure16.Removingamemorymodule

Chapter5.Installingorreplacinghardware39

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou

wanttoinstallthememorymodule.

Figure17.Openingtheretainingclips

7.Positionthenewmemorymoduleoverthememoryslot.Ensurethatthenotch1onthememory

modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight

downintotheslotuntiltheretainingclipsclose.

Figure18.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

40ThinkCentreUserGuide

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe

drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe

metalstaticshield.

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear

oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront

ofthecomputer.

Figure19.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure20.Installingtheopticaldriveretainer

Chapter5.Installingorreplacinghardware41

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive

snapsintoposition.

Figure21.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure22.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Installingorreplacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

42ThinkCentreUserGuide

Thissectionprovidesinstructionsonhowtoinstallorreplacethecardreader.

Note:Thecardreaderisonlyavailableinsomemodels.Fornewinstallation,see“Installingthecardreader”

onpage43.Forreplacement,see“Replacingthecardreader”onpage45.

Installingthecardreader

Toinstallthecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage15.

5.Pivotthecardreaderretainertotheleftandslideitoutofthechassis.

Figure23.Removingthecardreaderretainer

6.Installthecardreaderretaineronthesideofthenewcardreader.

Figure24.Installingthecardreaderretainer

Chapter5.Installingorreplacinghardware43

7.Slidethecardreaderwithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure25.Installingthecardreader

8.ConnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingpartson

thesystemboard”onpage12.

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Note:Youmighthavetoremovethecardreadercover2fromthefrontbezel.Toremovethecardread

cover,pivotthetworetainingclips1thatsecurethecardreadercoveroutwardsandthencompletely

disengagethecardreadercoverfromthefrontbezel.

Figure26.Removingthecardreadercover

44ThinkCentreUserGuide

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthecardreader

Toreplacethecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Locatethecardreader.See“Locatingcomponents”onpage12.

5.DisconnectthecardreadercablefromtheUSBconnectoronthesystemboard.See“Locatingpartson

thesystemboard”onpage12.

6.Presstheblueretainingcliptoremovethecardreaderoutofthechassis.

Figure27.Removingthecardreader

7.Installthecardreaderretaineronthesideofthenewcardreader.

Figure28.Installingthecardreaderretainer

Chapter5.Installingorreplacinghardware45

8.Slidethenewcardreaderintothedrivebayuntilitsnapsintoposition.

Figure29.Installingthecardreader

9.ReconnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingparts

onthesystemboard”onpage12.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,

suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn

offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts

forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An

errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheSafety,Warranty,andSetupGuideforinformationaboutreplacing

anddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage12.

46ThinkCentreUserGuide

4.Removetheoldbattery.

Figure30.Removingtheoldbattery

5.Installanewbattery.

Figure31.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on

page86.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage

mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“UsingtheSetup

Utilityprogram”onpage97.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Chapter5.Installingorreplacinghardware47

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Locating

partsonthesystemboard”onpage12.

4.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

48ThinkCentreUserGuide

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe

powersupplyassembly.

Figure32.Removingthescrewsforthepowersupplyassembly

6.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

7.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply

assemblyalignwiththoseinthechassis.

9.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

10.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

11.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Chapter5.Installingorreplacinghardware49

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage12.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage12.

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe

systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.

b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe

systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure33.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned

withtheholesonthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis

towardthemicroprocessorfanconnectoronthesystemboard.

9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.

Donotover-tightenthescrews.

50ThinkCentreUserGuide

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.

b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage12.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating

partsonthesystemboard”onpage12.

5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage49.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit

doesnotgetincontactwithanything.

Chapter5.Installingorreplacinghardware51

6.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.

Figure34.Accessingthemicroprocessor

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure35.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

52ThinkCentreUserGuide

b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1

ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.

Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Ensurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.

9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

10.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew

microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

11.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

Figure36.Installingthemicroprocessor

12.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew

microprocessorinthesocket.

13.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage49.

14.Reconnectallcablesthatweredisconnectedfromthesystemboard.

Chapter5.Installingorreplacinghardware53

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletethereplacement,goto“Completingthepartsreplacement”onpage86.

Installingthesolid-statedrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallthe2.5-inchsolid-statedrive.

Toinstallthesolid-statedrive,dothefollowing:

1.Installthesolid-statedriveintothestorageconverter.Then,installthefourscrewstosecurethe

solid-statedrivetothestorageconverter.

Figure37.Installingthesolid-statedriveintothestorageconverter

54ThinkCentreUserGuide

2.Toinstallthesolid-statedrivewiththestorageconverterintothe3.5-inchharddiskdrivebracket,ex

thebracketandalignpin1,pin2,pin3,andpin4onthebracketwiththecorrespondingholesin

thestorageconverter.

Figure38.Installingthesolid-statedrivewiththestorageconverterintotheharddiskdrivebracket

3.Connectthesignalcableandthepowercabletothesolid-statedrive.

4.Installthesolid-statedriveintothedesiredharddiskdrivebay.See“Replacingtheprimaryharddisk

drive”onpage61or“Replacingthesecondaryharddiskdrive”onpage63.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

InstallingorreplacingthemSATAsolid-statedrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorreplacethemSATAsolid-statedrive.

Note:ThemSATAsolid-statedriveisonlyavailableinsomemodels.Fornewinstallation,see“Installing

themSATAsolid-statedrive”onpage55.Forreplacement,see“ReplacingthemSATAsolid-statedrive”

onpage57.

InstallingthemSATAsolid-statedrive

ToinstallthemSATAsolid-statedrive,dothefollowing:

Chapter5.Installingorreplacinghardware55

1.InsertthemSATAsolid-statedriveintotheminiPCIExpressslotonthestorageconverter,andthen

pressthemSATAsolid-statedrivedownward.

Figure39.InstallingthemSATAsolid-statedriveintothestorageconverter

2.InstallthetwoscrewstosecurethemSATAsolid-statedrivetothestorageconverter.

Figure40.InstallingthescrewsthatsecurethemSATAsolid-statedrive

56ThinkCentreUserGuide

3.SlidethemSATAsolid-statedrivestorageconverterintothecardreaderdrivebayuntilitsnapsinto

position.

Figure41.InstallingthemSATAsolid-statedrive

4.ConnectthesignalcableandthepowercabletothemSATAsolid-statedrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

ReplacingthemSATAsolid-statedrive

ToreplacethemSATAsolid-statedrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Locatethecardreader.See“Locatingcomponents”onpage12.

5.DisconnectthesignalcableandpowercablefromthemSATAsolid-statedrive.

Chapter5.Installingorreplacinghardware57

6.PresstheblueretainingcliptoremovethemSATAsolid-statedrivestorageconverteroutofthechassis.

Figure42.RemovingthemSATAsolid-statedrivestorageconverter

7.RemovethetwoscrewsthatsecurethemSATAsolid-statedrivefromthestorageconverter.

Figure43.RemovingthescrewsthatsecurethemSATAsolid-statedrive

58ThinkCentreUserGuide

8.PullthemSATAsolid-statedrivefromtheminiPCIExpressslotonthestorageconverter.

Figure44.RemovingthemSATAsolid-statedrive

9.ToinstallanewmSATAsolid-statedrive,insertthemSATAsolid-statedriveintotheminiPCIExpress

slotonthestorageconverter,andthenpressthemSATAsolid-statedrivedownward.

Figure45.InstallingthemSATAsolid-statedriveintothestorageconverter

Chapter5.Installingorreplacinghardware59

10.InstallthetwoscrewstosecurethemSATAsolid-statedrivetothestorageconverter.

Figure46.InstallingthescrewsthatsecurethemSATAsolid-statedrive

11.SlidethemSATAsolid-statedrivestorageconverterintothecardreaderdrivebayuntilitsnapsinto

position.

Figure47.InstallingthemSATAsolid-statedrive

12.ConnectthesignalcableandthepowercabletothemSATAsolid-statedrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

60ThinkCentreUserGuide

Replacingtheprimaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.

Note:Dependingonyourmodeltype,yourcomputermightcomewitha2.5-inchsolid-statedrive.Toinstall

thesolid-statedrive,see“Installingthesolid-statedrive”onpage54.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage15.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromthedrivecage.

Figure48.Removingtheprimaryharddiskdrive

6.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

Chapter5.Installingorreplacinghardware61

7.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,

andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit

board5onthebottomoftheharddiskdrive.

Figure49.Installingtheharddiskdriveintothebracket

8.Slidethenewharddiskdriveintothedrivecageuntilitsnapsintoposition.

Figure50.Installingtheprimaryharddiskdrive

9.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

62ThinkCentreUserGuide

Replacingthesecondaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Note:Yourcomputercomeswithasecondaryharddiskdrivebayforinstallingorreplacingasecondary

3.5-inchharddiskdriveora2.5-inchsolid-statedrive.Toinstallthesolid-statedrive,see“Installingthe

solid-statedrive”onpage54.

Thissectionprovidesinstructionsonhowtoreplacethesecondaryharddiskdrive.

Toreplacethesecondaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Locatethesecondaryharddiskdrive.See“Locatinginternaldrives”onpage15.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskdrivecage.

Figure51.Removingthesecondaryharddiskdrive

6.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

Chapter5.Installingorreplacinghardware63

7.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,

andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit

board5onthebottomoftheharddiskdrive.

Figure52.Installingtheharddiskdriveintothebracket

8.Slidethenewharddiskdriveintotheharddiskdrivecageuntilitsnapsintoposition.

Figure53.Installingthesecondaryharddiskdrive

9.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

64ThinkCentreUserGuide

Replacingthefrontfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Note:Thefrontfanassemblyisonlyavailableinsomemodels.

Toreplacethefrontfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Disconnectthefrontfanassemblycablefromthepowerfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage12.

5.Thefrontfanassemblyisattachedtothechassisbyfourrubbermounts.Removethefrontfanassembly

bybreakingorcuttingtherubbermountsandgentlypullingthefrontfanassemblyoutofthechassis.

Note:Thenewfrontfanassemblywillhavefournewrubbermountsattached.

Figure54.Removingthefrontfanassembly

6.Installthenewfrontfanassemblybyaligningthenewrubbermountswiththecorrespondingholesin

thechassisandpushtherubbermountsthroughtheholes.

Chapter5.Installingorreplacinghardware65

7.Pullthetipsoftherubbermountsuntilthefrontfanassemblyissecuredinplace.

Figure55.Installingthefrontfanassembly

8.Connectthefrontfanassemblycabletothepowerfanconnectoronthesystemboard.

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingtherearfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Toreplacetherearfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Locatetherearfanassembly.See“Locatingcomponents”onpage12.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage12.

66ThinkCentreUserGuide

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly

bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Note:Thenewrearfanassemblywillhavefournewrubbermountsattached.

Figure56.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe

chassisandpushtherubbermountsthroughtheholes.

Chapter5.Installingorreplacinghardware67

7.Pullthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

Figure57.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.LocatethefrontaudioandUSBassembly.See“Locatingcomponents”onpage12.

68ThinkCentreUserGuide

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson

thesystemboard”onpage12.

Note:Ensurethatyounotethelocationsofthecableswhenyoudisconnectthecablesfromthe

systemboard.

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove

thebracketfromthechassis.

Figure58.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis

7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracketandremovethe

failingfrontaudioandUSBassemblyfromthebracket.

8.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe

frontaudioandUSBassemblytothebracket.

9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe

bracketwiththecorrespondingholeinthechassis.

10.Installthescrewtosecurethebrackettothechassis.

11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB

connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage12.

12.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingtheinternalspeaker

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Chapter5.Installingorreplacinghardware69

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Theinternalspeakerisonlyavailableonsomemodels.

Toreplacetheinternalspeaker,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Locatetheinternalspeakerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”

onpage12.

4.Disconnecttheinternalspeakercablefromthesystemboard.

5.Pushthemetaltab1ontherightsideoftheinternalspeakerandslidetheinternalspeakertowardthe

righttocompletelyremoveitfromthechassis.

Figure59.Removingtheoldinternalspeaker

70ThinkCentreUserGuide

6.Positionthenewinternalspeakerintothefourmetalclips1andpushtheinternalspeakertowardthe

leftuntilitissecuredinplace.

Figure60.Installinganewinternalspeaker

7.Connecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”

onpage12.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthethermalsensor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethethermalsensor.

Toreplacethethermalsensor,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Locatethethermalsensor.See“Locatingcomponents”onpage12.

5.Disconnectthethermalsensorcablefromthethermalsensorconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage12.

Chapter5.Installingorreplacinghardware71

6.Frominsidethechassis,pivottheupperretainingclip1thatsecurestheplasticholderofthethermal

sensordownwardandthenpushtheclipoutwardtoreleasetheclip.Thendisengagetheplastic

holderholdingthethermalsensorfromthechassis.

Figure61.Removingthethermalsensor

7.Pulltheentirethermalsensoroutofthechassis.

72ThinkCentreUserGuide

8.Inserttheconnectorandcableofthenewthermalsensorintothelowerhole1inthechassis.Then

alignthetwotabsontheplasticholderholdingthethermalsensorwiththetwoholes1and2inthe

chassis,andpushtheplasticholderuntilitsnapsintoposition.

Figure62.Installingthenewthermalsensor

9.Reconnectthethermalsensorcabletothesystemboard.See“Locatingpartsonthesystemboard”

onpage12.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthecoverpresenceswitch

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethecoverpresenceswitch(intrusionswitch).

Toreplacethecoverpresenceswitch,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Locatethecoverpresenceswitch.See“Locatingcomponents”onpage12.

5.Disconnectthecoverpresenceswitchcablefromthecoverpresenceswitchconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage12.

Chapter5.Installingorreplacinghardware73

6.Removethescrewthatsecuresthecoverpresenceswitchandremovethecoverpresenceswitch

fromthechassis.

Figure63.Removingthecoverpresenceswitch

74ThinkCentreUserGuide

7.Positionthenewcoverpresenceswitchsothatthescrewholeinthecoverpresenceswitchisaligned

withthecorrespondingholeinthechassis.Theninstallthescrewtosecurethecoverpresence

switchtothechassis.

Figure64.Installingthenewcoverpresenceswitch

8.Reconnectthecoverpresenceswitchcabletothesystemboard.See“Locatingpartsonthesystem

board”onpage12.

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

ReplacingtheWiFiunits

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoreplacetheWiFiunits.TheWiFiunitsincludeaWiFiadapter

card,aWiFicardmodule,andarearWiFiantennacable.

ReplacingtheWiFiunitsinvolvesthefollowingoperations:

•“RemovingtheWiFiadaptercard”onpage76

•“RemovingtheWiFicardmodule”onpage78

•“InstallingtheWiFiunits”onpage79

Chapter5.Installingorreplacinghardware75

RemovingtheWiFiadaptercard

ToremoveaWiFiadaptercard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.IfyourcomputercomeswithaWiFicardmodulethatsupportstheBluetoothfunction,disconnect

theBluetoothcablefromtheWiFiadaptercard.

Figure65.DisconnectingtheBluetoothcable

Note:TheBluetoothcableconnectstheBluetoothconnectorontheWiFiadaptercardtothefrontUSB

connectoronthesystemboardtosupporttheBluetoothfunction.

76ThinkCentreUserGuide

4.Attherearofthecomputer,pressthereleasebutton1toopenthePCIcardlatch2.

Figure66.OpeningthePCIcardlatch

Chapter5.Installingorreplacinghardware77

5.GrasptheWiFiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

Figure67.RemovingtheWiFiadaptercard

Note:Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda

smallamountuntilitisremovedfromthecardslot.

RemovingtheWiFicardmodule

ToremovetheWiFicardmodule,dothefollowing:

1.RemovetheWiFiadaptercardfromthecomputer,andthendisconnectthefrontandrearWiFiantenna

cablesfromtheWiFicardmodule.

Figure68.RemovingtheWiFiantennacables

78ThinkCentreUserGuide

2.RemovethetwoscrewsthatsecuretheWiFicardmoduletotheWiFiadaptercard.

Figure69.RemovingthescrewsthatsecuretheWiFicardmodule

3.PulltheWiFicardmoduleoutoftheminiPCIExpressslottoremoveitfromtheWiFiadaptercard.

Figure70.RemovingtheWiFicardmodule

InstallingtheWiFiunits

ToinstalltheWiFiunits,dothefollowing:

Chapter5.Installingorreplacinghardware79

1.InserttheWiFicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecure

theWiFicardmoduletotheWiFiadaptercard.

Figure71.InstallingtheWiFicardmodule

80ThinkCentreUserGuide

2.ConnectthefrontantennacableandrearantennacabletotheWiFicardmodule.

Figure72.InstallingtheWiFiantennacables

3.InstalltheWiFiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartson

thesystemboard”onpage12.

4.IftheinstalledWiFicardmodulesupportstheBluetoothfunction,useaBluetoothcabletoconnectthe

BluetoothconnectorontheWiFiadaptercardtothefrontUSBconnectoronthesystemboard.

5.PivotthecardlatchtotheclosedpositiontosecuretheWiFiadaptercard.

Figure73.InstallingtheWiFiadaptercard

Chapter5.Installingorreplacinghardware81

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

InstallingorremovingtherearWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorremovetherearWiFiantenna.

InstallingtherearWiFiantenna

ToinstalltherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.InstalltherearWiFiantennatotherearWiFiantennacableconnectorattachedontherearofthe

computer.

3.Adjusttheangleoftherearantennatolowertheriskofbreakingtheantennabyaccident.

56 7 8

Figure74.InstallingtherearWiFiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

RemovingtherearWiFiantenna

ToremovetherearWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

82ThinkCentreUserGuide

2.StraightentherearWiFiantennasothatitcanbemoreeasilytwisted.

3.HoldthethickerendoftherearWiFiantennaandunscrewtheWiFiantennafromtherearofthe

computer.

3 4

56 7 8

Figure75.RemovingtherearWiFiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

InstallingorremovingthefrontWiFiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorremovethefrontWiFiantenna.

InstallingthefrontWiFiantenna

ToinstallthefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.Peeloffthepaperthatprotectsthestickeronthefrontantenna.

Chapter5.Installingorreplacinghardware83

Figure76.Peelingoffthepaperthatprotectsthesticker

5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughthe

holeinthefrontpanel.

Figure77.InstallingthefrontWiFiantenna

6.ConnectthefrontantennacabletotheWiFicardmodule.

84ThinkCentreUserGuide

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

RemovingthefrontWiFiantenna

ToremovethefrontWiFiantenna,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage35.

4.DisconnectthefrontantennacablefromtheWiFicardmodule.

5.Removethefrontantennaandcablefromthefrontofthecomputer.

Figure78.RemovingthefrontWiFiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Replacingthekeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

Toreplacethekeyboardormouse,dothefollowing:

1.Removeanymediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

Chapter5.Installingorreplacinghardware85

3.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

4.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingonwhere

youwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,andindicatorson

thefrontofyourcomputer”onpage9or“Locatingconnectorsontherearofyourcomputer”onpage10.

Figure79.ConnectingtheUSBkeyboardormouse

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage86.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand

reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated

informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage97.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Ensurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsareleft

insideyourcomputer.See“Locatingcomponents”onpage12forthelocationsofvariouscomponents

inyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.See“Removingandreinstallingthefrontbezel”on

page35.

3.Ensurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclearof

thehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.

86ThinkCentreUserGuide

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer

coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps

intoposition.

Figure80.Reinstallingthecomputercover

5.Installthescrewstosecurethecomputercover.

6.Ifthereisapadlockavailable,lockthecomputercover.See“Lockingthecomputercover”onpage28.

7.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“Attachinganintegratedcable

lock”onpage30.

8.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe

rearofyourcomputer”onpage10.

9.Toupdateyourconguration,refertoChapter7“UsingtheSetupUtilityprogram”onpage97.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit

(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat

http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver

les.

Chapter5.Installingorreplacinghardware87

88ThinkCentreUserGuide

Chapter6.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

•“RecoveryinformationfortheWindows7operatingsystem”onpage89

•“RecoveryinformationfortheWindows8operatingsystem”onpage95

RecoveryinformationfortheWindows7operatingsystem

Thissectioncontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand

RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore

iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall

theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.ToinstalltheRescueand

Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore.

b.Followtheinstructionsonthescreen.

c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa

software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem

thatisinstalled.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare

usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe

computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,

itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating

systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium

andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis

importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

©CopyrightLenovo201289

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB

storagedevices.

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo

ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymedia.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk

drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational

stateafterallothermethodsofharddiskdriverecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate,

allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB

storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall

devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage94.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe

operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe

RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe

harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly

whilekeepingtheotherdataonyourharddiskdrive.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery

program.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

90ThinkCentreUserGuide

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson

thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery

program.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see

“UsingtheRescueandRecoveryworkspace”onpage91.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat

operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery

operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery

operationsfromtheRescueandRecoveryworkspace:

•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables

youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,

suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif

changesweremadetothelessinceyourlastbackupoperation.Youcanalsorescueindividuallesfrom

aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk

driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand

Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables

youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave

multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe

otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom

theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif

youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk

drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe

deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe

Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto

copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Ensurethatthecomputeristurnedoff.

Chapter6.Recoveryinformation91

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe

RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue

andRecoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage94.

4.Dooneofthefollowing:

•Torescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.

•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive

tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice

driversforsomedevices.See“Reinstallingdevicedrivers”onpage94.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures

thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating

system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemedium.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea

rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.

Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto

usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

92ThinkCentreUserGuide

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand

pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor

eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete

therecoveryprocess.

Reinstallingpreinstalledapplicationsanddevicedrivers

Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice

drivers.

Reinstallingpreinstalledapplications

Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.

ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications

installedinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.

Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.

Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.

Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious

devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

4.Opentheappropriatedevicesubfolder.

5.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP.exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto

installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice

driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed

informationabouthowtoinstallthedevicedriver.

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on

page105formoreinformation.

Chapter6.Recoveryinformation93

Reinstallingsoftwareprograms

Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove

andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat

youmighthavehadwiththatprogram.

Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.

Toreinstalltheprogram,dooneofthefollowing:

Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation

providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.

•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem

formoreinformation.

•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious

applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.

Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingdevicedrivers

Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.

Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall

devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling

preinstalledapplicationsanddevicedrivers”onpage93.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone

ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue

medium”onpage92.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk

drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage89.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfroma

rescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,adisc,

aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevicesequence.

Youmustrstensurethatyourrescuedeviceissetastherstbootdeviceinthestartupdevicesequence

intheSetupUtilityprogram.See“Selectingastartupdevice”onpage100fordetailedinformationabout

temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup

Utilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage97.

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem

inasafeplaceforfutureuse.

94ThinkCentreUserGuide

RecoveryinformationfortheWindows8operatingsystem

Thissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththe

Windows8operatingsystem.

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,

youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat

youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.

Resettingyourcomputertothefactorydefaultsettings

Youcanresetyourcomputertothefactorydefaultsettings.Resettingthecomputerwillreinstallthe

operatingsystem,andreinstallalltheprogramsandsettingsthatcamewithyourcomputer.

Attention:Ifyouresetyourcomputer,allyourpersonallesandsettingswillbedeleted.Toavoiddataloss,

makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputer,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Advancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem,

startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartyourcomputerfollowingtheinstructionsonthescreen.

FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8

operatingsystem,refertothehelpinformationsystemoftheWindows8operatingsystem.

Chapter6.Recoveryinformation95

96ThinkCentreUserGuide

Chapter7.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless

ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar

settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Ensurethatyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple

beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram

menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using

passwords”onpage97.

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory

modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe

promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility

program.PressEnterwhenpromptedtoconrmtheexit.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

Note:YouhavetoenablethecongurationchangedetectionfeatureforthePOSTtodetecttheremovalof

theharddiskdrive.Toenablethecongurationchangedetectionfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙CongurationChangeDetection,

andpressEnter.

3.SelectEnabledandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange

settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.Then,follow

theinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto

performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer

anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

©CopyrightLenovo201297

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves

computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it

isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,

usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskpasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris

turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou

areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan

AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto

accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword

istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,

youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena

HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe

harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk

driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe

harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

98ThinkCentreUserGuide

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or

HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore

information,see“Passwordconsiderations”onpage98.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage12.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”

onpage86.

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby

holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep3.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”

onpage86.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage102.

Chapter7.UsingtheSetupUtilityprogram99

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof

thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou

selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange

thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError

StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage102.

EnablingErPcompliancemode

Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe

SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.

ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and

pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressingthepowerswitch

•Enablingthewakeuponalarmfeature

Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

100ThinkCentreUserGuide

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

•Enablingtheafterpowerlossfeature

Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

ICEperformancemode

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance

Modemenu.Twochoicesareavailable:

•BetterAcousticPerformance(defaultsetting)

•BetterThermalPerformance

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal

level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith

normalacousticperformance.

ToconguretheICEperformancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.

4.SelectICEPerformanceMode.TheICEPerformanceModewindowisdisplayed.

5.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.

6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage102.

ICEthermalalert

YoucanmonitorthethermalfunctionofyourcomputerundercriticalthermalsituationsthroughtheICE

ThermalAlertmenu.Twochoicesareavailable:

•Enabled(defaultsetting)

•Disabled

AfterenablingtheICEthermalalertfunction,whencriticalthermalsituationsoccur,suchasmalfunctioning

fans,abnormallyhightemperature,andpoorcoolingperformances,analertlogwillbewrittenintothe

Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.

ToconguretheICEthermalalertfunction,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage97.

Chapter7.UsingtheSetupUtilityprogram101

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.

4.SelectICEThermalAlert.TheICEThermalAlertwindowisdisplayed.

5.SelectEnabledorDisabledasdesired.

6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage102.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.

YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.

WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup

Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to

saveandexittheSetupUtilityprogram.

102ThinkCentreUserGuide

Chapter8.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST

andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe

POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare

performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions

fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse

theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7

“UsingtheSetupUtilityprogram”onpage97fordetailedinformation.

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory

(EEPROM,alsoreferredtoasashmemory).YoucaneasilyupdatethePOST,theBIOS,andtheSetup

Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate

programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they

areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing

thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost

models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate

programthatcanberunfromtheoperatingsystem.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem

programupdatestocreateasystem-program-updatedisc.Goto:

http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice

Menuwindowopens,releasetheF12key.

3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,

insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby

pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber

andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis

changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then

typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe

discfromtheopticaldrive.

©CopyrightLenovo2012103

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Software.

3.ClickUseQuickPath.

4.Typethe4-digitmachinetypeforyourcomputerintheQuickPatheldandthenclickFindMyProduct.

5.ClickBIOS.

6.LocatetheBIOSversionthatyouwanttodownload.

7.ClickClickforles.Allavailableleswillbedisplayed.

8.Clickthelinkforthereadmelethatcontainstheinstructionsforupdating(ashing)theBIOSfrom

youroperatingsystem.

9.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon

thescreenafterthedownloadbegins.

10.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer

mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand

BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage34.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage12.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical

outlets.See“Completingthepartsreplacement”onpage86.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical

drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto

threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically

turnoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.Turnonthecomputertorestarttheoperatingsystem.

104ThinkCentreUserGuide

Chapter9.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer

runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or

operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Selectanyofthefollowingtopics:

•“Gettingthelatestdevicedriversforyourcomputer”onpage105

•“Updatingyouroperatingsystem”onpage105

•“UsingSystemUpdate”onpage106

Gettingthelatestdevicedriversforyourcomputer

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice

driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause

unexpectedproblems.ObtainupdateddevicedriversfromLenovo.

1.Gotohttp://www.lenovo.com/support.

2.ClickDownload&Drivers.

3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.

4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.

5.Clicktheappropriatedevicedriver.

6.Downloadandinstallthedevicedriver.

Updatingyouroperatingsystem

MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft

WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor

yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof

Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem,

orenhancements.

Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers

providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected

problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour

computer”onpage105formoreinformation.

ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:

1.Gotohttp://windowsupdate.microsoft.com/.

2.Followtheinstructionsonthescreen.

©CopyrightLenovo2012105

UsingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages

arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages

cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate

programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes

themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe

operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram

thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and

optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload

andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically

downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly

prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe

schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalso

canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,

orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

ToopentheSystemUpdateprogram,see“AccessingLenovoprogramsontheWindows7operatingsystem”

onpage5or“AccessingLenovoprogramsontheWindows8operatingsystem”onpage7.

IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe

LenovoSupportWebsiteathttp://www.lenovo.com/support.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer

informationtohelpyoukeepyourcomputerintopworkingorder.

•“Basics”onpage106

•“Cleaningyourcomputer”onpage107

–“Computer”onpage107

–“Keyboard”onpage107

–“Opticalmouse”onpage107

–“Displayscreen”onpage107

•“Goodmaintenancepractices”onpage108

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Ensurethatitrestsonaat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These

ventsprovideairowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe

keyboardandmousestickandunusable.

•Donotgetthepowerswitchesorothercontrolswet.Moisturecandamagethesepartsandcausean

electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

106ThinkCentreUserGuide

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free

operation.

CAUTION:

Besuretoturnoffthecomputerandmonitorpowerswitchesbeforecleaningthecomputerand

monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,

theclothmayhookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto

orbetweenthekeys.

3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush

orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe

pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern

beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges

inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen

periodically.See“Cleaningaat-panelmonitorsurface”onpage107or“Cleaningaglass-screensurface”

onpage108.

Cleaningaat-panelmonitorsurface

Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial

surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.

ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

Chapter9.Preventingproblems107

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor

LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer

supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand

otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect

yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby

anexcessivenumberoffragmentedles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe

removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe

dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable

asoptions,suchasCD-RWdrivesandrecordableDVDdrives.

•Backupyourentireharddiskdriveonaregularbasis.

•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage105formore

information.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,

intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave

experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange

inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.

•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage89formoreinformation

aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.

•Createrescuemedia.See“Creatingandusingarescuemedium”onpage92formoreinformationabout

usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining

accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable

commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo

providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing

backupandrecoveryoperations”onpage90formoreinformation.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write

headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen

disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare

usingdifferentcartons,cushiontheunitstoavoiddamage.

108ThinkCentreUserGuide

Chapter10.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour

computerproblemisnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage

127foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport

telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto

theLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart

whenyoupressthepower

switch.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa

workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer,

ensurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

Themonitorscreenisblank.Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe

appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking

electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset

correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector

onthegraphicscard.

Thekeyboarddoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Themousedoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage107forfurther

information.

SymptomAction

Theoperatingsystemdoesnot

start.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.

Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,

see“Selectingastartupdevice”onpage100.

Thecomputerbeepsmultiple

timesbeforetheoperating

systemstarts.

Verifythatnokeysarestuck.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour

computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation

aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility

program”onpage97.

4.Gotothe“Troubleshooting”onpage110andfollowtheinstructionsforthetypeofproblemyouare

experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe

nextstep.

5.Tryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings

hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin

casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseaffects.Torestorea

capturedconguration,dothefollowing:

•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System

Protection➙SystemRestore.

•ForWindows8:OpenControlPanel,andthenclickSystemandSecurity➙System➙System

Protection➙SystemRestore.

Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage126formoreinformation.

•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter11“Gettinginformation,help,andservice”onpage127formoreinformation.

•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See

Chapter11“Gettinginformation,help,andservice”onpage127formoreinformation.

•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa

virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting

information,help,andservice”onpage127formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware

optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

110ThinkCentreUserGuide

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea

hardwareoption,ensurethatyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour

computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramtoensurethatyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage111

•“CDproblems”onpage112

•“DVDproblems”onpage113

•“Intermittentproblems”onpage115

•“Keyboard,mouse,orpointingdeviceproblems”onpage115

•“Monitorproblems”onpage117

•“Networkingproblems”onpage118

•“Optionproblems”onpage121

•“Performanceandlockupproblems”onpage122

•“Printerproblems”onpage123

•“Serialportproblems”onpage124

•“Softwareproblems”onpage124

•“USBproblems”onpage125

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage111

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”

onpage112

•“Soundcomesfromoneexternalspeakeronly”onpage112

•“NoaudioinDOSapplicationsorgames”onpage112

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis

settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac

electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,

verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector

onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Chapter10.Troubleshootinganddiagnostics111

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal

speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,

theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•EnsurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperatingsystem.

IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeatureandmust

beconguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore

information.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage112.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Ensurethatthecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If

youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•EnsurethattheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster

emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson

settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD

drive”onpage113

•“ACDorDVDdoesnotwork”onpage113

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart

yourcomputer”onpage113

112ThinkCentreUserGuide

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto

aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe

discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”on

page113.

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage113.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Ensurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwithasoft

clothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow

isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD

driveorthecablingtoyourCDorDVDdrive.Ensurethatthepowercableandsignalcablearesecurely

connectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery

CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,

tostartyourcomputer.

Action:EnsurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Referto

your“Selectingorchangingthestartupdevicesequence”onpage100forinformationonviewingand

changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand

cannotbechanged.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage113

•“DVDmoviewillnotplay”onpage114

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage114

•“Playbackisverysloworchoppy”onpage114

•“Invaliddiscornodiscfoundmessage”onpage114

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Chapter10.Troubleshootinganddiagnostics113

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor

theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Ensurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

114ThinkCentreUserGuide

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,ensurethatthe

DVDdiscisinthedrivelabeled“DVD”.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe

fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly.

(SeeyourSCSIdocumentation.)

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage115

•“Themouseorpointingdevicedoesnotwork”onpage116

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage116

•“Thengerprintreaderdoesnotwork”onpage116

•“Thewirelesskeyboarddoesnotwork”onpage116

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons

aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned

toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto

helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:

–OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

–OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

Chapter10.Troubleshootinganddiagnostics115

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11

“Gettinginformation,help,andservice”onpage127fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe

computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe

mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused

foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS

settings.See“Enablingordisablingadevice”onpage99.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother

contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage107for

instructions.

Thengerprintreaderdoesnotwork

Symptom:Thengerprintreaderdoesnotwork.

Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:

•Notenrollingyourngerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtynger.

•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour

computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

116ThinkCentreUserGuide

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.

Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes

withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage117

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity”onpage117

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication

programs”onpage117

•“Theimageappearstobeickering”onpage117

•“Theimageisdiscolored”onpage118

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice”on

page127.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod

ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe

power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart

someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome

applicationprograms.

Actions:

•Ensurethatthemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron

thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe

documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Theimageappearstobeickering

Symptom:Theimageappearstobeickering.

Chapter10.Troubleshootinganddiagnostics117

Actions:

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,

noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check

thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway

fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)

apart.

3.Turnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:

OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

OntheWindows8operatingsystem,openControlPanelandclickHardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting

information,help,andservice”onpage127fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom

themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting

information,help,andservice”onpage127fordetails.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe

followinglist:

•“Ethernetproblems”onpage119

•“AwirelessLANproblem”onpage120

•“AwirelessWANproblem”onpage120

•“Bluetoothproblems”onpage121

Formoreinformation,see“HelpandSupport”onpage127.

118ThinkCentreUserGuide

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Yourcomputercannotconnecttothenetwork”onpage119

•“Theadapterstopsworkingfornoapparentreason”onpage119

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails

orerrorsoccur”onpage120

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,it

connectsat100Mbps”onpage120

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Ensurethat:

•Thecableisinstalledproperly.

ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100

meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try

adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver.

OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconguredtheadapterforfullduplex,ensurethattheswitchportisalsoconguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Chapter10.Troubleshootinganddiagnostics119

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”

descriptionfortheproceduretoensurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•EnsurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur.

Actions:

•UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,

itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Ensurethatthelinkpartnerissettoauto-negotiate.

•Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Actions:

•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversion

supportedbyAccessConnectionsisthelatestdocumentedinthereadmele.

•Ensurethatyourcomputeriswithinrangeofawirelessaccesspoint.

•Ensurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconintheWindows

noticationarea.

•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis

case-sensitiveinformation.

AwirelessWANproblem

Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Action:TheWANcardisnotsupportedonthiscomputer.Removeit.

Note:SomecomputermodelsdonothaveawirelessWAN.

120ThinkCentreUserGuide

Bluetoothproblems

Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal

speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetproleorAVprole.

Action:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpenControlPanel.

3.ClickHardwareandSound➙Sound.

4.SelectthePlaybacktab.

5.IfyouareusingtheHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault

button.IfyouareusingtheAVprole,selectStereoAudioandclicktheSetDefaultbutton.

6.ClickOKtoclosetheSoundwindow.

Optionproblems

UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown

troubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage121

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage121

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided

withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction

correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother

installedadapters)todeterminetheresourcesrequiredforeachadapter.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:

–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.

–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.

Chapter10.Troubleshootinganddiagnostics121

–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Performanceandlockupproblems

Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:

•“Insufcientfreeharddiskdrivespace”onpage122

•“Excessivenumberoffragmentedles”onpage123

•“Insufcientmemory”onpage123

Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.

Insufcientfreeharddiskdrivespace

Symptom:Insufcientfreeharddiskdrivespace

TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.

TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:

1.ClickStart➙Computer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

TochecktheamountoffreespaceontheWindows8operatingsystem,dothefollowing:

1.OpentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

Tofreeupdiskspace,doanyofthefollowing:

•Procedure1

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,

andthenclickOK.

•Procedure2

1.OpenControlPanel.

2.ClickPrograms.

3.ClickTurnWindowsfeaturesonoroff.

4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.

•Procedure3

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

122ThinkCentreUserGuide

4.ClickCleanupsystemles.

5.ClicktheMoreOptionstab.

6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.

7.Alistofinstalledprogramsisdisplayed.Selecttheprogramthatyouwanttoremove.Click

Uninstall/Change.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder

namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe

helpsystemforyoure-mailapplication.

Excessivenumberoffragmentedles

Symptom:Excessivenumberoffragmentedles

Action:RuntheWindowsDiskDefragmenterprogram.

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk

drive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocomplete.

OntheWindows7operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.ClickStart➙Computer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickDefragmentNow,thenclickContinue.

6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.

OntheWindows8operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.OpentheWindowsExplorerandclickComputer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickOptimize.

6.ClickOptimizeagaintostartadisk-defragmentationprocess.

Insufcientmemory

Symptom:Insufcientmemory

Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.

Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,seeChapter11“Getting

information,help,andservice”onpage127.Forstep-by-stepinstructionsoninstallingmemory,see

“Installingorreplacingamemorymodule”onpage38.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Printerproblems

Symptom:Theprinterdoesnotwork.

Chapter10.Troubleshootinganddiagnostics123

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe

computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS

settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram”

onpage97.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou

cannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“Gettinginformation,help,and

service”onpage127.

Serialportproblems

Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.

Symptom:Serialportcannotbeaccessed.

Actions:

•Ensuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.If

theserialdevicehasitsownpowercord,ensurethatitisattachedtoaproperlygroundedelectricaloutlet.

•IftheserialdevicehasitsownOn/Offswitch,ensurethatitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,ensurethatitisintheOnlineposition.

•Iftheserialdeviceisaprinter,ensurethatpaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation

fortheserial-deviceoption.

•Ensurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandrmlyseated.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage124

•“Softwaredoesnotworkasexpected”onpage124

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort

dates,alwaysassumingthersttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.

Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

124ThinkCentreUserGuide

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare

havingdifcultyperformingaspecictaskwithinasoftwareprogram,refertothehelpsystemforthat

program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently

fromtheF1key.

•IfyouarehavingdifcultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe

Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconict.)

–Thesoftwareisdesignedtooperateonyourcomputer.

–Othersoftwareworksonyourcomputer.

–Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation

suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand

solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:

–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System

➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

–OntheWindows8operatingsystem,openControlPanelandclickSystemandSecurity➙System➙

SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand

reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware

manufacturerorseeChapter11“Gettinginformation,help,andservice”onpage127fordetails.

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•EnsurethattheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB

devicehasitsownpowercord,ensurethatitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,ensurethatitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,ensurethatitisintheOnlineposition.

•IftheUSBdeviceisaprinter,ensurethatpaperisloadedcorrectly.

•EnsurethatanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.

RefertothedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSB

connector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnosticsagainsttheUSBdevice.

Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage127.

Chapter10.Troubleshootinganddiagnostics125

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramcanbedownloadedfromhttp://www.lenovo.com/diags.

•IfyouareusingotherWindowsoperatingsystemratherthanWindows7andWindows8,goto

http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage5.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

thelogles.YouwillneedthelogleswhenyouspeaktoaLenovotechnicalsupportrepresentative.

126ThinkCentreUserGuide

Chapter11.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured

byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

LenovoThinkVantageTools

TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerspreinstalledwiththeWindows

7operatingsystemfromLenovo.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage

Tools.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou

throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

HelpandSupport

TheWindowsHelpandSupportinformationsystemguidesyoutovarioushelpandsupportinformationfrom

LenovoandMicrosoft,suchasupdatingdrivers,accessingprograms,andaccessingusermanuals.

ToaccesstheWindowsHelpandSupportinformationsystem,dooneofthefollowing:

•OntheWindows7operatingsystem,clickStart➙HelpandSupport.

•OntheWindows8operatingsystem,movethecursortothetop-rightorbottom-rightcornerofthescreen

todisplaythecharms.ThenclickSettings➙Help.

SafetyandWarranty

TheSafety,Warranty,andSetupGuidethatisprovidedwithyourcomputercontainsinformationonsafety,

setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,

upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour

computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,

networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprogram

Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”on

page109.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see

“Informationresources”onpage127.

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware

program,includingreadmelesandonlinehelp.

Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo

SupportWebsiteat:

http://www.lenovo.com/support

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport

Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga

hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare

availabletoprovidetheapplicablelevelofservice.

128ThinkCentreUserGuide

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas

beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour

hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyour

warrantytypeandduration.Youmustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto

http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith

yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot

provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer

machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically

entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice

providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.

InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or

on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe

abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight

applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe

countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickWarranty,andfollow

theinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour

preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat

http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight

apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,

operatingsystems,andapplicationprograms;networksetupandcongurationservices;upgradedor

extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicename

Chapter11.Gettinginformation,help,andservice129

mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:

http://www.lenovo.com

130ThinkCentreUserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specicenvironment.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo

TheLenovologo

RescueandRecovery

ThinkCentre

ThinkVantage

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.

Intel,IntelCore,Celeron,andPentiumaretrademarksofIntelCorporationintheU.S.and/orothercountries.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

132ThinkCentreUserGuide

AppendixB.Regulatoryinformation

Exportclassicationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport

ClassicationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed

countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes2697,2698,2742,2750,

2935,2943,2960,2967,2986,2992,2994,2999,3182,3184,3186,3190,3201,3204,3208,3212,3217,

3220,3226,3228,3302,3391,and3392.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference

toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe

determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciedor

recommendedcablesandconnectorsorbyunauthorizedchangesormodicationstothisequipment.

Unauthorizedchangesormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:

Lenovo(UnitedStates)Incorporated

1009ThinkPlace-BuildingOne

Morrisville,NC27560

PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe

approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot

acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended

modicationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology

EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived

fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed

communicationdevices.

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur

AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten

undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu

betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.

LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt

ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne

EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“

EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder

EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit

vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische

VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für

GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

KoreaClassBcompliancestatement

134ThinkCentreUserGuide

JapaneseVCCIClassBstatement

Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent

lessthanorequalto20Aperphase

LenovoproductserviceinformationforTaiwan

KeyboardandmousecompliancestatementforTaiwan

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending

onthecongurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased,

youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe

LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto

http://www.lenovo.com/supportandclickUserGuidesandManuals.

AppendixB.Regulatoryinformation135

136ThinkCentreUserGuide

AppendixC.WEEEandrecyclinginformation

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,

EuropeanDirective2002/96/EC,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare

labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).

Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable

withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe

thrownaway,butratherputintheestablishedcollectivesystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof

lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,

recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand

humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:

http://www.lenovo.com/recycling

Recyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment

whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin

recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:

http://www.lenovo.com/recycling

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty

ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof

Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed

ofbyanindustrialwastedisposalcontractorcertiedbyalocalgovernment.InaccordancewiththeLaw

forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting

andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For

details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor

PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers

andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof

chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat

http://www.lenovo.com/recycling/japan.

DisposingofLenovocomputercomponents

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother

environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit

boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledonthesystemboardofyourLenovocomputertoprovidepower

tothecomputerclockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouwantto

replaceitwithanewone,contactyourplaceofpurchaseoraskforarepairserviceprovidedbyLenovo.If

youhavereplaceditbyyourselfandwanttodisposeofthedisusedlithiumbattery,insulateitwithvinyltape,

contactyourplaceofpurchase,andfollowtheirinstructions.IfyouuseaLenovocomputerathomeand

needtodisposeofalithiumbattery,youmustcomplywithlocalordinancesandregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde

coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas

especializadasnomanuseioderesíduosindustriais,devidamentecerticadaspelosorgãosambientais,de

acordocomalegislaçãolocal.

ALenovopossuiumcanalespecícoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua

umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:

reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,amdeenviarmosasinstruções

paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

138ThinkCentreUserGuide

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC

concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe

frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe

EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown

away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate

thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso

includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor

cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted

municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and

treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential

effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof

hazardoussubstances.Forpropercollectionandtreatment,goto:

http://www.lenovo.com/recycling

AppendixC.WEEEandrecyclinginformation139

140ThinkCentreUserGuide

AppendixD.RestrictionofHazardousSubstancesDirective

(RoHS)

ChinaRoHS

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse

ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules,2011.

142ThinkCentreUserGuide

AppendixE.ENERGYSTARmodelinformation

ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department

ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefcientproductsand

practices.

LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some

modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGYSTAR

programrequirementforcomputersatthetimeofmanufacture:2697,2698,2742,2750,2935,2943,2960,

2967,2986,2992,2994,2999,3182,3184,3186,3190,3201,3204,3208,3212,3217,3220,3226,and3228.

FormoreinformationaboutENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.

ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof

yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto

potentialnancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.

FormoreinformationaboutENERGYSTAR,goto:

http://www.energystar.gov

Lenovoencouragesyoutomakeefcientuseofenergyanintegralpartofyourday-to-dayoperations.To

helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas

beeninactiveforaspeciedduration:

Table3.ENERGYSTARpower-managementfeatures

Windows7orWindows8operatingsystem

Powerplan:ThinkCentreDefault

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After25minutes

•Advancedpowersettings:

–Turnoffharddiskdrives:After20minutes

–Hibernate:Never

ToawakenyourcomputerfromaSleeporStandbymode,pressanykeyonyourkeyboard.Formore

informationaboutthesesettings,refertoyourWindowsHelpandSupportinformationsystem.

144ThinkCentreUserGuide

Index

arescuemedium,creatingandusing92

Administrator,password98

audioline-inconnector11

audioline-outconnector11

audiosubsystem1

backupandrecoveryoperations90

basictroubleshooting109

battery,replacing46

boot-blockrecovery104

cablelock,security29–30

cardreader,installing42

cardreader,replacing45

changing

password98

startupdevicesequence100

cleaninganopticalmouse107

CMOS,clearing99

components,internal12

computercover

removing34

computercover,reinstalling86

connector11

connectors

rear10

connectors,controls,indicators

front9

considerations,passwords98

coverpresenceswitch,replacing73

creating

andusingarescuemedium92

creatingandusing

recoverymedia89

CRU

completingtheinstallation86

customersupportcenter128

deletingapassword98

Description11

devicedrivers87

devices,handlingstatic-sensitive33

diagnosticsprogram,using128

diagnostics,troubleshooting109

DisplayPortconnector11

documentation,using128

drivers,device87

drives

bays15

specications15

environment,operating5

Ethernet2

Ethernetconnector11

exiting,SetupUtility102

expansion3

externaloptions,installing33

failure,recoveringfromPOST/BIOS104

features1

ashingtheBIOS103

front

connectors,controls,indicators9

frontaudioandUSBassembly,replacing68

frontbezel

frontbezel,removing35

frontbezel,reinstalling35

frontfanassembly,replacing65

frontWiFiantenna,installing,removing83

getting

help127

information127

service127

harddiskdrive,replacing61

heatsinkandfanassembly,replacing49

help

andservice128

getting127

HelpandSupport127

importantsafetyinformationv

information

getting127

importantsafetyv

resources127

safety127

warranty127

Input/Output(I/O)features3

installing

mSATAsolid-statedrive55

solid-statedrive54

installingoptions

memorymodule38

PCIcard35

internaldrives1

internalspeaker,replacing69

keyboardconnector11

keyboard,replacing85

LenovoSolutionCenter126

LenovoThinkVantageTools127

LenovoWelcome127

locatingcomponents12

media,creatingandusingrecoverymedia89

memorymodule

installing,replacing38

systemboard38

Microphoneconnector11

microprocessor

replacing51

mouseconnector11

mouse,replacing85

mSATAsolid-statedrive,installing55

mSATAsolid-statedrive,replacing57

notices131

operations,backupandrecovery90

opticaldrive,replacing40

opticalmouse

cleaning107

partsreplacement,completing86

password

Administrator98

considerations98

Power-OnPassword98

setting,changing,deleting98

passwords

erasing99

lostorforgotten99

passwords,using97

PCIcard35

installing,replacing35

slots35

physicalspecications5

power

features3

powersupplyassembly,replacing47

power-onself-test(POST)103

Power-On,Password98

programs,updatingsystem103

purchasingadditionalservices129

rearconnectors10

rearfanassembly,replacing66

rearWiFiantenna,installing,removing82

recovering

fromaPOST/BIOSupdatefailure104

software89

recovery

boot-block104

operations,backupand90

problems,solving94

recoverymedia,creatingandusing89

removingcomputercover34

replacing

battery46

cardreader45

harddiskdrive61

heatsinkandfanassembly49

microprocessor51

mSATAsolid-statedrive57

RescueandRecovery89

workspace,RescueandRecovery91

RescueandRecoveryworkspace91

resources,information127

safetyv

safetyinformation127

security

cablelock29–30

enablingordisabling99

features3

selecting

startupdevice100

temporarystartupdevice100

serialport11

service

andhelp128

customersupportcenter128

getting127

services

other129

purchasingadditional129

setting

password98

settings

changing97

viewing97

146ThinkCentreUserGuide

SetupUtility97

SetupUtilityprogram,starting97

SetupUtility,exiting102

software

recovering89

solid-statedrive,installing54

solvingrecoveryproblems94

startingtheSetupUtilityprogram97

startupdevice100

sequence,changing100

temporary,selecting100

static-sensitivedevices,handling33

system

management2

programs103

systemboard

connectors13–14

locatingparts13

locations13–14

memorymodule38

temporarystartupdevice100

theBIOS,updating(ashing)103–104

thermalsensor,replacing71

trademarks132

troubleshooting,basic109

troubleshooting,diagnostics109

updating

(ashing)theBIOS103

systemprograms103

updating(ashing)theBIOS104

USB2.0connector11

USB3.0connector11

using

arescuemedium,creatingand92

diagnosticprogram128

documentation128

otherservices129

passwords97

SetupUtility97

VGAmonitorconnector11

videosubsystem1

viewingandchangingsettings97

warrantyinformation127

WiFiunits,WiFiadaptercard,WiFicardmodule,WiFi

antennacable,replacing75

workspace,backupandrecovery91

148ThinkCentreUserGuide

Lenovo M82M92P Tower Ug En User Manual (English) Guide For Form Factor M92 Desktop (Think Centre) Type 2982

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