Lenovo P71 Swsg En Sp40M11996 ThinkPad Safety, Warranty, And Setup Guide User Manual (English) Warranty Think Pad (type 20HK, 20HL) Laptop (Thinkpad) Type 20HL
2017-11-17
User Manual: Lenovo P71 Swsg En Sp40M11996 (English) Safety, Warranty and Setup Guide - ThinkPad P71 (type 20HK, 20HL) P71 (type 20HK, 20HL) Laptop (Thinkpad) - Type 20HL ThinkPad P71 (type 20HL)
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First Edition (April 2017)
© Copyright Lenovo 2017.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Safety, Warranty, and Setup Guide
Brief user notices
ThinkPad P71
Key Web resources
Lenovo® support: http://www.lenovo.com/support
Lenovo user forums: https://forums.lenovo.com
PN: SP40M11996
Printed in China
Unpack
Note: Your computer might not come with a Windows® recovery disc set or USB key. To restore the
Microsoft® Windows operating system, see the recovery information in the User Guide. See “Accessing
your User Guide” later in this document for additional information.
ThinkPad®
computer Battery Power cord ac power adapter Documentation
Initial setup
1. Install the battery.
This system supports only batteries specially designed
for this specific system and manufactured by Lenovo or
an authorized builder. The system does not support
unauthorized batteries or batteries designed for other
systems. If an unauthorized battery or a battery
designed for another system is installed, the system will
not charge.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out
of their use.
2. Connect the power cord to the ac power adapter , connect the ac power adapter to the power
connector on your computer , and connect the power cord to a properly grounded ac power
outlet . Ensure that all power cord connectors are securely and completely plugged into
receptacles.
3. Press the power button to turn on the computer. Then follow the on-screen instructions to complete
the initial setup.
Controls and indicators
Camera*
Microphones
Numeric lock key with indicator
Speaker-mute key with indicator
Microphone-mute key with indicator
Power button
Fingerprint reader
Numeric keypad
TrackPoint® pointing stick
TrackPoint buttons
Trackpad with buttons
Color sensor*
Caps lock key with indicator
Esc key with the Fn lock indicator
* Available on some models.
Accessing your User Guide
Your User Guide contains detailed information about your computer.
To access your User Guide, do the following:
1. Open the Start menu and then click Lenovo Companion.
2. Click View User Guide in the SUPPORT section.
Lenovo makes constant improvements to the User Guide of your
computer. To ensure that you have the up-to-date information of
your computer, see “Downloading publications” for information
about downloading the latest User Guide.
Downloading publications
Electronic versions of your computer publications are available from
the Lenovo Support Web site. To download the publications for your
computer, go to:
http://www.lenovo.com/support
Read this documentation before using your
computer
This documentation provides critical safety and regulatory
information for Lenovo computers.
Safety information
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from
babies and children to avoid danger of suffocation.
General battery notice
DANGER
Batteries supplied by Lenovo for use with your product have
been tested for compatibility and should only be replaced
with approved parts. A battery other than the one specified by
Lenovo, or a disassembled or modified battery is not covered
by the warranty.
Battery abuse or mishandling can cause overheat, liquid
leakage, or an explosion. To avoid possible injury, do the
following:
Do not open, dissemble, or service any battery.
Do not crush or puncture the battery.
Do not short-circuit the battery, or expose it to water or
other liquids.
Keep the battery away from children.
Keep the battery away from fire.
Stop using the battery if it is damaged, or if you notice any
discharge or the buildup of foreign materials on the battery
leads.
Store the rechargeable batteries or products containing the
rechargeable batteries at room temperature, charged to
approximately 30% to 50% of capacity. We recommend that
the batteries be charged about once per year to prevent
overdischarge.
Do not put the battery in trash that is disposed of in landfills.
When disposing of the battery, comply with local ordinances
or regulations.
Notice for removable rechargeable battery
DANGER
Only recharge the battery strictly according to instructions
included in the product documentation.
If the battery is incorrectly replaced, there is danger of an
explosion. The battery contains a small amount of harmful
substances.
Notice for non-rechargeable coin-cell battery
DANGER
If the coin-cell battery is incorrectly replaced, there is danger
of an explosion. The battery contains a small amount of
harmful substances.
Do not heat to more than 100°C (212°F).
The following statement applies to users in the state of
California, U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell
batteries may contain perchlorate.
Perchlorate Material - special handling may apply, See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Laser safety information
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic
devices, or transmitters) are installed, note the following:
Do not remove the covers. Removing the covers of the laser
product could result in exposure to hazardous laser radiation. There
are no serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
DANGER
Some laser products contain an embedded Class 3B laser
diode. Note the following:
Laser radiation when open. Do not stare into the beam, do
not view directly with optical instruments, and avoid direct
exposure to the beam.
Using headphones or earphones
CAUTION:
Excessive sound pressure from earphones and headphones
can cause hearing loss. Adjustment of the equalizer to
maximum increases the earphone and headphone output
voltage and the sound pressure level. Therefore, to protect
your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of
time at high volume can be dangerous if the output of the
headphone or earphone connectors do not comply with
specifications of EN 50332-2. The headphone output connector of
your computer complies with EN 50332-2 Sub clause 7. This
specification limits the computer’s maximum wide band true RMS
output voltage to 150 mV. To help protect against hearing loss,
ensure that the headphones or earphones you use also comply with
EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage
of 75 mV. Using headphones that do not comply with EN 50332-2
can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in
the package, as a set, the combination of the headphones or
earphones and the computer already complies with the
specifications of EN 50332-1. If different headphones or earphones
are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN
50332-1 can be dangerous due to excessive sound pressure levels.
Service, support, and warranty information
The following information describes the technical support that is
available for your product during the warranty period and
throughout the life of your product. Online technical support is
available during the lifetime of a product at
http://www.lenovo.com/support.
If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:
For Lenovo Warranty Service Upgrades or Extensions, go
to:
http://support.lenovo.com/lwsu
For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps
Warranty information
Lenovo provides a warranty period for your computer. To check the
warranty status of your computer, go to
http://www.lenovo.com/warranty-statusH, and then follow the
instructions on the screen.
Your computer is covered by the terms of the Lenovo Limited
Warranty (LLW), version L505-0010-02 08/2011. The LLW is
displayed on your computer during the initial setup. If you cannot
view the LLW either from your computer or from the Web site
(http://www.lenovo.com/warranty/llw_02), contact your local Lenovo
office or reseller to obtain a printed version.
After the initial setup has been completed, you can view the
warranty information from your computer by doing the following:
1. Open the Start menu and then click Lenovo Companion.
2. Click SUPPORT. The warranty information is listed in the
WARRANTY & SERVICES section.
Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be
upgraded or replaced by the customer. To view the instructions on
replacing the CRUs, see the respective section in the User Guide.
See “Accessing your User Guide” for additional information.
The CRUs for your computer are listed as following:
Self-service CRUs
ac power adapter and power cord
Battery
Bottom cover
Hard disk drive with the hard disk bracket
Hard disk drive in optical drive bay*
M.2 solid-state drives*
Memory modules under the bottom cover
Optical drive*
Wireless LAN card
Wireless WAN card*
Optional-service CRUs
Coin-cell battery
Keyboard
Memory modules under the keyboard*
* Available on some models.
Worldwide telephone technical support
This section lists Lenovo Support telephone numbers. If you cannot
find the support telephone number for your country or region,
contact your Lenovo reseller or Lenovo marketing representative.
Before contacting a Lenovo technical support representative, have
the following information available: model and serial number, the
exact wording of any error message, and a description of the
problem.
Important: Telephone numbers are subject to change without
notice. The most up-to-date telephone list for the Customer
Support Center is always available at:
http://www.lenovo.com/support/phone
Country or region Telephone number
Algeria 33-6-7348 1739 (French, Spanish)
Anguilla 1-800-426-7378 (English)
Antigua and
Barbuda 1-800-426-7378 (English)
Argentina 0800-666-0011
(Spanish, English)
Armenia 0-606-90-077
(Standard charges apply)
(Russian, English)
Australia 1-800-041-267 (English)
Austria 0810-100-654 (German)
Bahamas 1-800-426-7378 (English)
Country or region Telephone number
Bahrain Kanoo IT: 00-973-1771-1722
Bahrain Business Machine LLC:
00-973-1758-4302
(Arabic, English)
Bangladesh AWSP Flora Limited:
70-200-6853 88-0171-000-0000 (Mobile)
Email: hasan_reaz@globalbrand.com.bd
Barbados 02-339-36-11 (Warranty service and support)
(Dutch, French)
1-800-426-7378 (English)
Belarus 8-256-400-184
(Standard charges apply)
(Russian, English)
Bermuda 1-800-426-7378 (English)
Bolivia 0800-10-0189 (Spanish)
Bosnia and
Herzegovina 387-3356-3170 (Bosnian)
Brazil Calls made from within the Sao Paulo region:
11-3889-8986
Calls made from outside the Sao Paulo region:
0800-701-4815
(Portuguese)
Brunei
Darussalam Dial 800-1111, and then dial
866-273-5446
(Bahasa Melayu, English)
Canada 1-800-565-3344 (English, French)
Cayman Islands 1-800-426-7378 (English)
Chile 800-361-213 (Spanish)
China Technical Support Line:
400-100-6000
(Mandarin)
Colombia 01-800-912-3021
(Spanish)
Costa Rica 0-800-011-1029 (Spanish)
Croatia 385-1-3033-120 (Hrvatski)
Cyprus 800-92537 (Greek)
Czech Republic 800-353-637 (Czech)
Denmark 7010-5150 (Warranty service and support)
(Danish)
Dominican
Republic 1-866-434-2080 (Spanish)
Ecuador 1-800-426911-OPCION 4 (Spanish)
Egypt Primary: 0800-0000-850
Secondary: 0800-0000-744
(Arabic, English)
El Salvador 800-6264 (English)
Estonia 372-66-00-800
(Estonian, Russian, English)
Finland 358-800-1-4260
(Warranty service and support) (Finnish)
France 33-243-166-035 (Warranty service and
support) (French)
Georgia 995-706-777-826
(Standard charges apply)
(Russian, English)
Germany 0800-500-4618 (Toll Free)
(Warranty service and support) (German)
Greece Lenovo authorized warranty service provider
(Greek)
Grenada 1-800-426-7378 (English)
Guatemala 999-9190 (Spanish)
Honduras 800-0123 (Spanish)
Hong Kong (852) 3516-8977
(Cantonese, English, Mandarin)
Hungary +36-13-825-716
(English, Hungarian)
India (Primary) 1800-419-4666 (Tata)
(Secondary) 1800-3000-8465 (Reliance)
Email: commercialts@lenovo.com
(English, Hindi)
Indonesia 1-803-442-425
62 213-002-1090
(Standard charges apply)
(English, Bahasa Indonesia)
Ireland 1-890-928-860 (English)
Esc
FnLock
CapsLock
Country or region Telephone number
Italy 39-800-820-094 (Warranty service and
support) (Italian)
Jamaica 1-800-426-7378 (English)
Japan 0120-000-817 (Japanese, English)
Jordan Jordan Business Systems:
00-962-6-500-0999 Ext 713/127
General Computer & Electronic (GCE): 00-
962-6-551-3879
(Arabic, English)
Kazakhstan 77-273-231-427
(Standard charges apply)
(Russian, English)
Kenya 080-0733-256 (English)
Korea 1670-0088
(Standard charges apply)
(Korean)
Kuwait Easa Hussain Al Yousifi:
00-965-2244-5280
AM. KHORAFI:
00-965-2200-1100 1127
Khorafi Business Machines (KBM): 00-965-
2259-4611
Diyar United Company:
00-965-4378-383
Redington Kuwait:
00-965-2433-3203;
2545-6250 / 2545-6251
(Arabic, English)
Latvia 371-6707-0360
(Latvian, Russian, English)
Lebanon Quantech: 00-961-1999-500
Computer Business Machine (CBM): 00-961-
1680-180
El Haceb S.A.L: 00-961-1771-300
(Arabic, English, French)
Lithuania 370 5278 6602 (Lithuanian, Russian, English)
Luxembourg 352-360-385-222 (French)
Macao 0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Macedonia 389-2309-625 (Macedonian)
Malaysia 1-800-88-0013
03-7724-8023 (Standard charges apply)
(English)
Malta 356-21-445-566
(English, Italian, Maltese, Arabic)
Mexico 001-866-434-2080
(Spanish)
Moldova 0-602-23-433
(Standard charges apply)
(Russian, English)
Morocco 212-5-22-509-35 (Arabic)
Nepal 977-1-423-3501 (Hunting), 977-980-113-3667
(Mobile)
Netherlands 020-513-3939 (Dutch)
New Zealand 0508-770-506 (English)
Nicaragua 001-800-220-2282 (Spanish)
Nigeria 070-8060-1481 (English)
Norway 8152-1550 (Norwegian)
Oman Khimji Ramdas Computer Communication
Systems:
00-968-2469-6255
Overseas Business Machines (OBM):
00-968-2460-1072, 2460-5018
Gulf Business Machines Services (GBMS):
00-968-2455-9831
Pakistan International Office Products (pvt) Ltd.:
00-92-212-422-569
00-92-213-241-2023
Selling Business Systems:
00-92-21-568-9823
Panama 001-866-434 (Lenovo Customer Support
Center- toll free)
(Spanish)
Paraguay 009-800-52-10026
(Spanish)
Peru 0-800-50-866 OPCION 2 (Spanish)
Philippines +48-22-295-4950
+48-22-116-8656
(Tagalog, English)
Poland +48-22-295-4950
+48-22-116-8656
(Polish, English)
Portugal 808-225-115
(Standard charges apply) (Portuguese)
Qatar Al Mana Computer Services:
00-9744-4489-966 (ext. 1992)
Qatar Computer Services W.L.L:
00-9744-4441-212 (Arabic)
Romania MB Distribution: +4021-231-79-88,
MBL Computers: +4021-204-67-34,
Sysco: +4021-323-72-52,
Asseco See: +4021-206-45-00,
Net Brinel: +40264-41-46-10,
Eta2U: +40256-27-75-77,
S&T Romania: +4021-208-58-00
(Romanian)
Russia 7-499-705-6204
7-495-240-8558
(Standard charges apply)
(Russian)
Saint Kitts and
Nevis 1-800-426-7378 (English)
Saint Lucia 1-800-426-7378 (English)
Country or region Telephone number
Saudi Arabia 800-84-451-28
(Standard charges apply)
(Arabic)
Singapore 6818-5315 (Standard charges apply)
1-800-415-5529
(English, Mandarin, Bahasa Malaysia)
Slovakia 00421-2-4974-8888
(Slovak)
Slovenia 386-1-2005-60 (Slovenian)
South Africa 0800-110-756 (English)
Spain 917-147-833 (Spanish)
Sri Lanka 9477-7357-123
(Sumathi Information systems) (English)
Sweden 077-117-1040 (Warranty service and support)
(Swedish)
Switzerland 0800-55-54-54 (Warranty service and support)
(German, French, Italian)
Taiwan 0800-000-702 (Mandarin)
Thailand 001-800-4415-734
(+662) 787-3067 (Standard charges apply)
(Thai, English)
Tortola 1-800-426 7378 (English)
Turkey 444-04-26 (Turkish)
Turks and Caicos 1-800-426-7378 (English)
Ukraine 044-362-42-81 (Standard charges apply)
089-320-24-92 (Standard charges apply)
(Ukraine, Russian, English)
United Arab
Emirates 8000-3570-2810 (Standard charges apply)
(Arabic)
United Kingdom 0333-777-3991 (National Rate)
(English)
United States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam 120-11072 (Toll Free)
84-8-4458-1042 (Standard charges apply)
Yemen Al Khirbash and Agencies:
00-967-1209-8278
Yemen Business Machines (YBM):
00-967-3-213324
00-967-3-214655
00-967-3-213909
(Arabic)
Lenovo product service information for Taiwan
Recycling and environmental information
Lenovo encourages owners of information technology (IT)
equipment to responsibly recycle their equipment when it is no
longer needed. Lenovo offers a variety of programs and services to
assist equipment owners in recycling their IT products.
For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling
For additional recycling and environmental statements, refer to your
User Guide. See “Accessing your User Guide” for details.
The latest environmental information about our products is available
at http://www.lenovo.com/ecodeclaration.
Important battery and WEEE information
Batteries and electrical and electronic
equipment marked with the symbol of a
crossed-out wheeled bin may not be disposed
as unsorted municipal waste. Batteries and
waste of electrical and electronic equipment
(WEEE) shall be treated separately using the
collection framework available to customers for
the return, recycling, and treatment of batteries
and WEEE. When possible, remove and isolate
batteries from WEEE prior to placing WEEE in
the waste collection stream. Batteries are to be
collected separately using the framework
available for the return, recycling, and treatment
of batteries and accumulators.
Country-specific information is available at:
http://www.lenovo.com/recycling
Recycling information for Japan
Recycling information for China
《废弃电器电子产品回收处理管理条例》提示性说明
联想鼓励拥有联想品牌产品的用户当不再需要此类产品
时,遵守国家废弃电器电子产品回收处理相关法律法规,
将其交给当地具有国家认可的回收处理资质的厂商进行回
收处理。更多回收服务信息,请点击进入
http://support.lenovo.com.cn/activity/551/htm。
Restriction of Hazardous Substances (RoHS)
Directive
European Union RoHS
This Lenovo product, with included parts (cables, cords, and so on)
meets the requirements of Directive 2011/65/EU on the restriction of
the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo worldwide compliance on
RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communi
cation.pdf
China RoHS
The information in the following table is applicable for products
manufactured on or after January 1, 2015 for sale in the People’s
Republic of China.
Turkish RoHS
The Lenovo product meets the requirements of the Republic of
Turkey Directive on the Restriction of the Use of Certain Hazardous
Substances in Waste Electrical and Electronic Equipment (WEEE).
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management & Handling) Rules.
Compliance information
The latest compliance information is available at:
http://www.lenovo.com/compliance
Electronic emission notices
This device has been tested and found to comply with the limits for
a Class B digital device. The User Guide for this product provides
the complete Class B compliance statements that are applicable for
this device. See “Accessing your User Guide” for additional
information.
Korean Class B compliance statement
European Union conformity
EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia
Compliance to Directives for Information Technology Equipment
(ITE) and Radio Equipment
Models without a radio device: This product is in conformity with
the protection requirements of EU Council Directive 2014/30/EU on
the approximation of the laws of the Member States relating to
electromagnetic compatibility. The full compliance statement is
located in the User Guide. See “Accessing your User Guide” in this
document for additional information.
Models with a radio device: This product is in compliance with the
essential requirements and other relevant provisions of the EU
Council Radio and Telecommunications Terminal Equipment
(R&TTE) Directive, 1999/5/EC. The Declaration of Conformity
information related to the wireless function is located in the
Regulatory Notice, which you can download from the Lenovo
Support Web site. See “Downloading publications” in this document
for additional information.
Note: R&TTE 1999/5/EC remains in force during the transition
period of Radio Equipment Directive (RED) 2014/53/EU until 12
June, 2017. After then, RED 2014/53/EU will take the place of
R&TTE 1999/5/EC.
In addition, the product EU DoC can be obtained from the following
location:
http://www.lenovo.com/compliance
Wireless-radio compliance information
Computer models equipped with wireless communications comply
with the radio frequency and safety standards of any country or
region in which it has been approved for wireless use.
Besides this document, ensure that you read the Regulatory Notice
for your country or region before using the wireless devices
contained in your computer. To obtain a PDF version of the
Regulatory Notice, see “Downloading publications” in this
document.
Brazil wireless-radio compliance information
Este equipamento opera em caráter secundário, isto é, não tem
direito a proteção contra interferência prejudicial, mesmo de
estações do mesmo tipo, e não pode causar interferência a
sistemas operando em caráter primário.
This equipment is a secondary type device, that is, it is not
protected against harmful interference, even if the interference is
caused by a device of the same type, and it also cannot cause any
interference to primary type devices.
Mexico wireless-radio compliance information
Advertencia: En Mexico la operación de este equipo está sujeta a
las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o
dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
Singapore wireless-radio compliance information
Korean wireless-radio compliance information
기기 준수 사항
무선설비 전파 혼신 (사용주파수 2400∼2483.5, 5725∼5825
무선제품해당)
해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된
서비스는 할 수 없음
Additional compliance information
Brazil audio notice
Ouvir sons com mais de 85 decibéis por longos períodos pode
provocar danos ao sistema auditivo.
Eurasian compliance mark
California BC mark
ENERGY STAR
Select models conform to ENERGY STAR®
requirements. Additional ENERGY STAR
information is in your User Guide. See “Accessing
your User Guide”.
Legal notices
Lenovo, the Lenovo logo, ThinkPad, the ThinkPad logo, and
TrackPoint are trademarks of Lenovo in the United States, other
countries, or both.
Microsoft and Windows are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or
service marks of others.
For additional legal notices, refer to the User Guide for your
computer. See “Accessing your User Guide” for additional
information.
Complies with
IMDA Standards
DB102306