Lenovo Rnr42Dg Rescue And Recovery 4.2 Deployment Guide User Manual (English) A61e Desktop (Think Centre) Type 6449

2011-01-04

User Manual: Lenovo Rnr42Dg (English) Rescue and Recovery 4.2 Deployment Guide A61e Desktop (ThinkCentre) - Type 6449 6449

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Rescue and Recovery 4.2
Deployment Guide
Updated: September 27, 2007

A ThinkVantage Technology publication

Rescue and Recovery 4.2
Deployment Guide
Updated: September 27, 2007

First Edition (October 2007)
© Copyright Lenovo 2007.
Portions © Copyright International Business Machines Corporation 2005.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Preface . . . . . . . . . . . . . . . v
Chapter 1. Overview . . . . . . . . . 1
Predesktop Area . . . .
Windows environment . .
Rejuvenating and migrating
Hints and Tips . . . . .
Antidote Delivery Manager

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Chapter 2. Installation . . . . . . . . . 5
Installation considerations . . . . . . . . .
Overinstall considerations . . . . . . . .
Installing Rescue and Recovery . . . . . . .
Installation requirements . . . . . . . .
Installation components. . . . . . . . .
Installation log files . . . . . . . . . .
Installing Rescue and Recovery 4.2 with existing
versions . . . . . . . . . . . . . .
Rescue and Recovery installation . . . . .
Compatibility with Vista Bitlocker . . . . .

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Chapter 3. Configurations . . . . . . 17
XML and ADM file configurations . . . . . .
Recovery methods . . . . . . . . . . .
Single file restore . . . . . . . . . .
File rescue . . . . . . . . . . . . .
Operating system and applications . . . .
Rejuvenation . . . . . . . . . . . .
Full restore . . . . . . . . . . . .
Custom recovery . . . . . . . . . .
Express Repair . . . . . . . . . . .
Factory content/Image Ultra Builder . . . .
Backups . . . . . . . . . . . . . .
Scheduling backups and associated tasks . .
Mapping a network drive for backups . . .
Sysprep Backup/Restore . . . . . . . .
Password persistence . . . . . . . . .
Battery power settings for backups . . . .
Completing a backup . . . . . . . . .
Microsoft Message Queuing (MSMQ) . . . .
Rescue and Recovery in the Windows environment
Using Rescue and Recovery in the Windows
environment . . . . . . . . . . . .
Working with the Predesktop Area . . . . .
Vista considerations . . . . . . . . .
Using RRUTIL.EXE . . . . . . . . . .
Customizing the preboot environment . . .
Configuring the Opera browser . . . . . .
Changing the video resolution . . . . . .
Startup applications . . . . . . . . .
Passwords . . . . . . . . . . . . .
Password access . . . . . . . . . . .
Log files . . . . . . . . . . . . . .

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Chapter 4. Rejuvenation and migration
Creating a command file . . . . . . . .
File commands . . . . . . . . . . .
File-migration commands . . . . . . . .
Examples of file-migration commands . . .
Selecting files during the capture phase . .
Migrating additional application settings . .
Creating an application file . . . . . .
Example of an application.xml file for Adobe
Reader . . . . . . . . . . . . .

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Chapter 5. Best Practices . . . . . . . 75
Scenario 1 - New rollouts . . . . . . . . . .
Preparing the hard disk drive . . . . . . .
Installing . . . . . . . . . . . . . .
Updating . . . . . . . . . . . . . .
Enabling the Rescue and Recovery desktop . . .
Scenario 2 - Installing on OEM systems . . . . .
Best practices for hard drive setup: Option 1 . .
Best practices for hard drive setup: Option 2 . .
Scenario 3 - Installing on a laptop . . . . . . .
Scenario 4 - Installing on a desktop . . . . . .
Scenario 5 - Installing on Type 12 service partition
Scenario 6 - Installing with WIM files and Windows
Vista . . . . . . . . . . . . . . . . .
Scenario 7 - Standalone install for CD or script files
Scenario 8 - Working with Active Directory and
ADM files . . . . . . . . . . . . . . .
Corporate Active Directory Rollout . . . . .

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Appendix A. Administrative tools . . . 87
Command line support . . . . . . . .
Mailman . . . . . . . . . . . .
AWizard.exe . . . . . . . . . . .
SETPASSWORD . . . . . . . . . .
RELOADSCHED . . . . . . . . .
RRCMD command-line interface . . . .
CLEANDRV.EXE . . . . . . . . .
CONVDATE . . . . . . . . . . .
CREATSP . . . . . . . . . . . .
eGatherer . . . . . . . . . . . .
MapDrv . . . . . . . . . . . .
Rescue and Recovery Boot manager control
(BMGR32) . . . . . . . . . . . .
BMGR CLEAN . . . . . . . . . . .
SP.PQI . . . . . . . . . . . . . .
Active Update . . . . . . . . . . .
Active Update Parameter File . . . . .
Active Directory Support . . . . . . . .
Administrative (ADM) template files . . .
Group Policy settings . . . . . . . .

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Appendix B. Antidote Delivery
Manager . . . . . . . . . . . . . 121
Installing the Antidote network component .

© Lenovo 2007. Portions © IBM Corp. 2005.

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Windows Vista . . . . . . . . . .
Windows XP . . . . . . . . . .
Antidote with Windows Vista . . . . . .
Repository . . . . . . . . . . . .
Antidote Delivery Manager and Windows
commands . . . . . . . . . . . .
Antidote Delivery Manager utilization . . .
Major worm attack . . . . . . . .
Minor application update . . . . . .
Accommodating VPNs and wireless security .
Antidote Delivery Manager command guide .
Supported Microsoft commands . . . . .
Preparation and installation . . . . . .
Preparation . . . . . . . . . . .
Configuration . . . . . . . . . .
Repository . . . . . . . . . . .
Schedule information . . . . . . . .
Signing Key . . . . . . . . . . .
Network Drives . . . . . . . . .
Installing the Antidote network component
Server infrastructure . . . . . . . .

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Rescue and Recovery 4.2 Deployment Guide

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Simple system test – display notification .
Deployment . . . . . . . . . . .
Examples . . . . . . . . . . .
Example scripts . . . . . . . . .
Virtualization Module for Antidote Delivery
Manager . . . . . . . . . . . .
Requirements . . . . . . . . .
Installation . . . . . . . . . .
Overview. . . . . . . . . . .

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Appendix C. User tasks . . . . . . . 141
Windows Vista . . . .
Windows XP . . . .
Windows 2000 . . . .
Create rescue media . .
Rescue and Recovery user

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switching

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Appendix D. Notices . . . . . . . . 145
Trademarks .

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Preface
This guide is intended for IT administrators, or those responsible for deploying the
Rescue and Recovery™ program to computers throughout their organizations. The
goal of Rescue and Recovery is to reduce costs by avoiding helpdesk calls,
desk-side visits, and improve user productivity. Rescue and Recovery is an
essential tool that enables users and administrators to restore backups, access files,
diagnose problems, and make Ethernet connections if the Microsoft® Windows®
operating system will not open or run correctly. It also enables deployment of
critical updates to systems that are corrupted or off the network, as well as
automatically apply patches to a system when a restore is performed. This guide
provides the information required for installing the Rescue and Recovery
application on one or more computers, provided that licenses for the software are
available for each target computer. It also provides information on the many
aspects of the tool that can be customized to support IT or corporate policies.
This deployment guide is developed for IT professionals and the unique challenges
that they encounter. If you have suggestions or comments, communicate with your
Lenovo authorized representative. Periodically, these guides are updated, so check
the Lenovo Web site for future publications.
Information presented in this guide supports ThinkVantage™ programs and does
not support Lenovo™ 3000 technology. For information regarding Lenovo 3000
technology, refer to the Lenovo Web site located at:
www.lenovo.com

Rescue and Recovery provides function and application help. For questions and
information about using the various components included in the Rescue and
Recovery workspace, refer to the online help system for the components located at:
http://www.lenovo.com/thinkvantage

© Lenovo 2007. Portions © IBM Corp. 2005.

v

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Rescue and Recovery 4.2 Deployment Guide

Chapter 1. Overview
Rescue and Recovery represents a unique combination of ThinkVantage
Technologies. This integrated application provides a suite of powerful tools that
can be used even if the Microsoft Windows operating system will not start.
Rescue and Recovery has the following features:
v The Rescue and Recovery Predesktop Area that starts even if the Windows
operating system will not boot.
v The Rescue and Recovery Windows environment that allows for backing up
files, file rescue, and recovery of the operating system and files.
v Antidote Delivery Manager
Rescue and Recovery includes the option to switch to a simplified user interface
with a few basic operations, or stay with the advanced user interface with
extended options. For more information on interface switching, see “Rescue and
Recovery interface switching” on page 30.
Note: Some features of Rescue and Recovery run under the Windows operating
system. In some instances, system information used in the Rescue and Recovery
environment are gathered while Windows is running. If the Windows operating
system malfunctions, that malfunction alone will not prevent the Rescue and
Recovery environment from operating normally. Windows functions are not
configured in the Rescue and Recovery environment.

Predesktop Area
The Rescue and Recovery Predesktop Area provides an emergency workspace for
users who are unable to start Windows on their computers. Running under
Windows PE (Preinstallation Environment), the environment offers the Windows
look, feel, and function and helps users solve problems without consuming IT staff
time.
The Rescue and Recovery Predesktop Area has four major categories of functions:
v Rescue and Restore
– Recovery overview: Links users to help topics about the various recovery
options that are provided.
– Rescue files: Enables users to copy files created in Windows applications to
removable media or to a network and to continue to work even with a
disabled workstation.
– Restore from backup: Enables users to restore files that have been backed up
with Rescue and Recovery.
v Configure
– Configuration overview: Links to Rescue and Recovery environment help
topics about configuration.
– Recover password or passphrase: Provides a user or an administrator with
the ability to recover a password or passphrase in the Rescue and Recovery
environment.
– Access BIOS: Opens the BIOS Setup Utility program.
v Communicate
– Communication overview: Links to related help topics in the Rescue and
Recovery environment.
© Lenovo 2007. Portions © IBM Corp. 2005.

1

– Open browser: Starts the Opera Web browser (Web or Intranet access requires
a wired Ethernet connection).
– Download files:Allows you to download needed files to the partition in the
\SWSHARE folder in the Windows partition.
– Map network drive: Helps users access network drives for software
downloads or file transfer.
v Troubleshoot
– Diagnostic overview: Links to Rescue and Recovery diagnostics help topics.
– Diagnose hardware: Opens the PC Doctor application that can perform
hardware tests and report results.
– Create diagnostic disks:Enables you to create a set of diagnostic diskettes.
– Boot from another device: Enables you to boot from the Rescue and Recovery
CD, a set of back up CD’s, an internal drive or a detachable storage device
such as a USB hard disk drive.
– System information: Provides details about the computer and its hardware
components.
– Event log: Provides details of recent user activities and listings of computer
hardware to aid in problem determination and resolution. The log viewer
provides a readable way to view activity and asset log entries.
– Warranty status
Rescue and Recovery is available on Lenovo-branded personal computers that
come with preinstalled software. It is also available for purchase as a CD file so
that organizations can benefit from Rescue and Recovery on non-Lenovo branded
computers. You can then purchase separate licenses for individual computers
Note: The last Windows administrator ID is the only ID that can automatically
carry over from Windows to the Predesktop Area. Windows limited and power
users will need to retype their user ID and passwords to logon to the Predesktop
Area.

Windows environment
The Rescue and Recovery Windows environment enables users to rescue lost data,
applications, and operating systems with the touch of a button. This capability
reduces time-consuming help desk calls, which result in support cost savings.
You can schedule backups of all users’ computers, thereby limiting risk and
downtime. Rescue and Recovery offers your clients an extra layer of support by
pre-configuring automatic external backup to a server or external storage. Backups
are encrypted by default with the 256 AES key.

Rejuvenating and migrating
With Rescue and Recovery, you can migrate a user’s work environment from one
system to another upon rejuvenating from a backup. A user’s work environment
includes the following items:
v Operating-system preferences, such as desktop and network connectivity
settings.
v Files and folders
v Customized application settings, such as bookmarks in a Web browser or editing
preferences in Microsoft® Word.
v User accounts
For more information, see Chapter 4, “Rejuvenation and migration,” on page 53.

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Rescue and Recovery 4.2 Deployment Guide

Hints and Tips
For hints and tips on using Rescue and Recovery 4.2, please see the Rescue and
Recovery v4.2 Considerations document located at:
www.lenovo.com/support

Antidote Delivery Manager
Antidote Delivery Manager is an antivirus, anti-worm infrastructure included in
Rescue and Recovery. The objects are easy to implement, and allow an
administrator to initiate network blocking and recovery within minutes of a
reported problem. Antidote Delivery Manager can be launched by one
administrator and it functions on systems that are both network and non-network
attached. Antidote Delivery Manager compliments existing antivirus tools rather
than replacing them, so maintaining virus scanning tools and obtaining patches are
still required. Antidote Delivery Manager provides the infrastructure to halt
destruction and apply the patches.

Chapter 1. Overview

3

4

Rescue and Recovery 4.2 Deployment Guide

Chapter 2. Installation
Prior to installing Rescue and Recovery, you can customize the Rescue and
Recovery XML file for your enterprise and then deploy it to client systems. The
XML file packaged with Rescue and Recovery is named rnrdeploy.xml. Once the
XML file is customized and installed, settings for Rescue and Recovery are
managed with the registry or Active Directory. For more information, see the
accompanying XML/ADM Supplement for the deployment guide located on the
ThinkVantage Technologies Administrator Tools page:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Installation considerations
Rescue and Recovery has two main interfaces. The primary interface operates in
the Windows XP, Windows 2000 or Windows Vista™ environment. The secondary
interface (the Rescue and Recovery Predesktop Area) operates independently of
either Windows XP or Windows 2000 operating system, in the Windows PE
environment.
Notes:
1. Rescue and Recovery only works with the non-BIOS version of Computrace if
Rescue and Recovery is installed first, and then Computrace is installed.
2. If you attempt to install Storage Management Subsystem on a computer with
Rescue and Recovery installed with the Windows PE area already installed as a
virtual partition, then Storage Management Subsystem will not install. Both
Windows PE and Storage Management Subsystem use the C:\minint directory
for its file system. The way to have both installed at the same time is to install
Rescue and Recovery 4.2 as a type 12 partition. See “Scenario 6 - Installing with
WIM files and Windows Vista” on page 85 for instructions.
3. A possible security risk may be created when the Microsoft Recovery Console is
installed on a system with Rescue and Recovery. Microsoft Recovery Console
looks for all folders with the path C:\*\system32\config\ and if it finds that
path it assumes it is an operating system. If the registry entries that require a
Windows password are not present, then recovery console will allow a user to
choose the operating system and then gain access to the entire hard drive
without needing to enter a password.
4. If you are using Microsoft Vista make sure you have an adequate amount of
free space on your local drive. This space is needed for Rescue and Recovery to
create a shadow copy of the partition so it can back up locked files.

Overinstall considerations
A new backup must be taken after installation of Rescue and Recovery 4.2 because
old backups from previous versions will be deleted during installation. This
backup can be done by using either a script or the user interface.
Notes:
1. If installing Rescue and Recovery 4.2 over versions, 1.0, 2.0, or 3.0 you will
have to take a backup first. If you are installing Rescue and Recovery 4.2 over
version 3.1 you don’t need to take a backup, but it is recommended.
2. Backup files captured by previous versions of Rescue and Recovery 1.0, 2.0,
and 3.0 cannot be recovered by Rescue and Recovery 4.2.
© Lenovo 2007. Portions © IBM Corp. 2005.

5

Installing Rescue and Recovery
The Rescue and Recovery installation package was developed with InstallShield
10.5 Premier as a Basic MSI project. InstallShield Premier 10.5 uses the Windows
Installer to install applications, which gives administrators many capabilities to
customize installations, such as setting property values from the command line.
This chapter describes ways to use and execute the Rescue and Recovery setup
package. For a better understanding, read the entire chapter before you begin to
install this package.
Note: When installing this package, please refer to the Readme file that is posted
on the Lenovo web page at:
http://lenovo.com/pc/support/site.wss/document.do?lndocid=MIGR-4Q2QAK

The Readme file contains up-to-the-minute information on software versions,
supported systems, system requirements, and other considerations to help you
with the installation process.

Installation requirements
This section addresses system requirements for installing the Rescue and Recovery
package on Think branded systems. A number of legacy computers from IBM® can
support Rescue and Recovery provided that they meet the requirements specified.
For best results, make sure that you have the latest version of the software
installed. To obtain the latest version of Rescue and Recoveryand information
about IBM-branded computers that support Rescue and Recovery, see the
following Lenovo Web site:
http://www.lenovo.com/thinkvantage

Requirements for IBM and Lenovo computers
IBM-branded and Lenovo-branded computers must meet or exceed the following
requirements to install Rescue and Recovery:
v Operating system: Windows Vista, Microsoft Windows XP with Service Pack 1
or Windows 2000 with Service Pack 3 or greater.
v Memory: 128 MB for Windows 2000 and Windows XP, 512 MB for Windows
Vista
– In shared memory configurations, the BIOS setting for maximum shared
memory must be set to no less than 8 MB.
– In non-shared memory configurations, 120 MB of non-shared memory.

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Note: If a computer has less than 200 MB of non-shared memory, Rescue and
Recovery will run; however, the user will be unable to start more than one
application in the Rescue and Recovery environment.
Internet Explorer 5.5 or greater must be installed.
2.4 GB of free space on your hard drive.
VGA-compatible video that supports a resolution of 800 x 600 and 24-bit color.
Supported Ethernet card.
User must have administrative privileges.

Requirements for installing non-IBM or non-Lenovo computers
Installation on non-IBM or non-Lenovo computers have the following
requirements:
Installation requirements: 2.4 GB of free hard disk space. The base install uses
930 MB.

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Rescue and Recovery 4.2 Deployment Guide

Minimum system memory requirements: 256 MB system RAM to install Rescue
and Recovery.
Hard disk drive configuration: The Rescue and Recovery program is not
supported on the factory pre-loads for original equipment manufacturer (OEM)
computers (non-IBM or non-Lenovo).
Note: For the Rescue and Recovery program, the OEM computers hard disk drive
must be configured according to recommendations in “Scenario 3 - Installing on a
laptop” on page 80.
Support for booting from external media (CD/DVD and USB): Non-IBM or
non-Lenovo computer and devices (USB hard disk drive, CD-R/RW,
DVD-R/RW/RAM, or DVD+R/RW) must fully support one or more of the
following specifications:
v ATAPI Removable Media Device BIOS Specification
v BIOS Enhanced Disk Drive Services - 2
v Compaq Phoenix Intel® BIOS Boot Specification
v El Torito Bootable CD-ROM Format Specification
v USB Mass Storage Class Specification Overview (Each device must comply with
the command block specification in the section 2.0 Subclass code in the ″USB
Mass Storage Class Specification Overview.″)
v USB Mass Storage specification for boot-ability
Video requirements:
v Video compatibility: VGA-compatible video that supports a resolution of 800 x
600 and 24-bit color
v Video memory:
– On non-shared video memory systems: a minimum 4 MB of video RAM
– On shared video memory systems: a minimum of 4MB and maximum of 8
MB can be allocated for video memory.
Application compatibility: Some applications that have complex filter driver
environments (such as antivirus software) might not be compatible with the Rescue
and Recovery software. For information regarding compatibility issues, refer to the
Readme file and various utilities that accompany the Rescue and Recovery
software. For additional information see the Lenovo Web site at:
http://www.lenovo.com/thinkvantage

Network adapters for Rescue and Recovery: The Rescue and Recovery
environment supports only wired PCI-based, Ethernet network adapters. Network
device drivers included in the Rescue and Recovery environment are the same
drivers that are pre-populated in Microsoft Windows XP Professional operating
system and are independent of the Windows operating system. For supported
IBM-branded and Lenovo computers, required drivers are included with Rescue
and Recovery software.
If an OEM network device in your computer is not supported, refer to the device
manufacturer documentation for instructions to add support for system-specific
network drivers. Request drivers from your OEM.

Chapter 2. Installation

7

Installation components
This section contains installation components of Rescue and Recovery.

Administrative installation procedure
The Windows Installer can perform an administrative installation of an application
or product to a network for use by a workgroup or for customization. For the
Rescue and Recovery installation package, an administrative installation unpacks
the installation source files to a specified location.
You can obtain the setup package from:
www.lenovo.com/support

To run an administrative installation execute the setup package from the command
line using the /a parameter:
setup.exe /a

An administrative installation presents a wizard that prompts the administrative
user to specify the locations for unpacking the setup files. The default extract
location is C:\. You can choose a new location which may include drives other
than C:\. For example, other local drives or mapped network drives. You can also
create new directories during this step.
To run an administrative installation silently, you can set the public property
TARGETDIR on the command line to specify the extract location:
setup.exe /s /v"/qn TARGETDIR=F:\TVTRR"

Note: If your version of Windows Installer is not current, setup.exe is configured
to update the Windows Installer engine to version 3.0. This update will cause the
installation action to prompt for a reboot even with an administrative extract
installation. Use the reboot properly to prevent a reboot in this situation. If the
Windows Installer is at least version 3.0, setup.exe will not attempt to install.
or
msiexec.exe /i "Lenovo Rescue and Recovery.msi" /qn TARGERDIR=F:\TVTRR

Once and administrative installation has been completed, the administrative user
can make customizations to the source files, such as adding settings to the registry.
To install from the unpacked source after customizations are made, the user calls
msiexec.exe from the command line, passing the name of the unpacked MSI file.
Using msiexec.exe: To install from the unpacked source after making
customizations, the user calls msiexec.exe from the command line, passing the
name of the unpacked *.MSI file. msiexec.exe is the executable program of the
Installer used to interpret installation packages and install products on target
systems.
msiexec /i "C:\WindowsFolder\Profiles\UserName\
Personal\MySetups\project name\product configuration\release name\
DiskImages\Disk1\product name.msi"

Note: Enter the preceding command as a single line with no spaces following the
slashes.
For information on command line parameters and public properties, go to the
Microsoft Web site at:
www.microsoft.com

8

Rescue and Recovery 4.2 Deployment Guide

Installation log files
The log file rrinstall40.txt is created in the %temp% directory if the setup is
launched by setup.exe (double click the main install.exe, run the main executable
without parameters, or extract msi and execute setup.exe). This file contains log
messages that can be used to debug installation problems. This log file is not
created when running the setup directly from the MSI package; this includes any
actions performed from Add/Remove Programs. To create a log file for all MSI
actions, you can enable the logging policy in the registry. To do this, create the
value:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"

Installation examples
The following table shows installation examples using setup.exe:
Table 1.
Description

Example

Silent installation with no reboot.

setup.exe /s /v”/qn REBOOT=”R””

Administrative installation.

setup.exe /a

Silent administrative installation specifying
setup.exe /a /s /v”/qn TARGETDIR=”F:
the extract location for Rescue and Recovery. \TVTRR””
Silent uninstallation setup.exe /s /x /v/qn.

setup.exe /s /x /v/qn

Installation with no reboot. Create an
installation log in temp directory for Rescue
and Recovery.

setup.exe /v”REBOOT=”R” /L*v %temp%
\rrinstall40.log”

Installation without installing the Predesktop setup.exe /vPDA=0
Area setup.exe /vPDA=0.

The table below shows installation examples using Rescue and Recovery.msi:
Table 2.
Description

Example

Installation

msiexec /i “C:\TVTRR\Rescue and
Recovery.msi”

Silent installation with no reboot

msiexec /i “C:\TVTRR\Rescue and
Recovery.msi” /qn REBOOT=”R”

Silent uninstallation

msiexec /x “C:\TVTRR\Rescue and
Recovery.msi” /qn

Installation without installing the Predesktop msiexec /i “C:\TVTRR\Rescue and
Area
Recovery.msi” PDA=0

Installing Rescue and Recovery 4.2 with existing versions
If you are installing Rescue and Recovery 4.2 on a machine with Rescue and
Recovery 3.1 installed, you can use the over-install feature. If you are installing
Rescue and Recovery 4.2 over versions 1, 2 or 3.0, uninstall the previous version
through Windows Add/Remove programs and then install Rescue and Recovery
4.2. See “Overinstall considerations” on page 5 for more information.

Chapter 2. Installation

9

Rescue and Recovery installation
The following instructions are for the files that can be downloaded separately from
the Large Enterprise individual language files download page.
1. The main installation executable for Rescue and Recovery is:
v Z501ZISXXXXUS00.EXE for Windows XP and 2000
v Z503ZISXXXXUS00.EXE for Windows Vista
where XXXX is the build ID. This is a self-extracting installation package that
extracts the installation source files and launches the installation using the
Windows Installer. It contains the installation logic and the Windows
application files. The package does not contain any of the Predesktop Area files.
Note: Windows Vista uses a different package than Windows XP and 2000.
2. Predesktop Area US Base (approximately 135 MB): This is the password
protected zip file that contains the entire Predesktop Area US base. Its name is
in the format
v Z501ZABXXXXUS00.TVT for Windows XP and 2000
v Z503ZABXXXXUS00.TVT for Windows Vista
where AB determines the compatibility of the Predesktop Area and XXXX is
the build id. This file is required to install the Predesktop Area on all language
systems. This file must be in the same directory as the main installation
package (either installation executable or Rescue and Recovery.msi if extracted
or OEM install). The exceptions to this are if the Predesktop Area is already
installed and does not need to be upgraded or if the property PDA=0 is set on
the command line when executing the installation and the Predesktop Area
(any version) does not already exist. The installation executable contains a file
pdaversion.txt that contains the minimum version of the Predesktop Area that
can work with that version of Windows. The installation executable installer
will look for a Predesktop Area file using the following logic:
v Old Predesktop Area (Rescue and Recovery 1.0 or 2.X) exists or no
Predesktop Area exists:
The installer will look for a .tvt file with a compatibility code (for example:
AA, AB) that is equal to the minimum version compatibility code and a level
that is greater than or equal to the minimum version (all other version fields
in the .tvt filename must match the minimum version exactly). If a file is not
found meeting these criteria, the installation is halted.
v New (Rescue and Recovery 3.0 or greater) Predesktop Area exists:
The installer will compare the current Predesktop Area’s compatibility code
against the minimum version compatibility code and take the following
actions based on the results:
– Current code > Minimum code:
The installer presents a message that the current environment is not
compatible with this version of Rescue and Recovery.
– Current code = Minimum code:
The installer compares the current version level against the minimum
version level. If the current level is greater than or equal to the minimum
level, the installer looks for a .tvt file with a compatibility code (for
example: AA, AB) that is equal to the minimum version compatibility
code and a level that is greater than the current version level (all other
version fields in the .tvt filename must match the minimum version
exactly). If it does not find a file, the install process continues without
updating the Predesktop Area. If the current level is less than the

10

Rescue and Recovery 4.2 Deployment Guide

minimum level, the installer will look for a .tvt file with a compatibility
code (AA or AB). that is equal to the minimum version compatibility code
and a level that is greater than or equal to the minimum version level (all
other version fields in the .tvt filename must match the minimum version
exactly). If a file is not found meeting these criteria, the installation is
halted.
– Current code < Minimum code:
The installer will look for a .tvt file with a compatibility code (for
example: AA, AB) that is equal to the minimum version compatibility
code and a level that is greater than or equal to the minimum version (all
other version fields in the .tvt filename must match the minimum version
exactly). If a file is not found meeting these criteria, the installation is
halted.
v Predesktop Area language packs (approximately 5 – 30 MB each): There are
16 language packs for Windows PE that are supported in Rescue and
Recovery 4.2. Each language pack is named in the format
Z501ZABXXXXCC00.tvt where XXXX is the build ID and CC represents the
language. One of these files is required if the Predesktop Area is being
installed on a non-English system or a system with a non-supported
language and must be in the same directory as the main installation and the
US Predesktop Area .tvt file. If the Predesktop Area is being installed or
updated and a language pack is required, the installation looks for the
minimum level of language pack required in a version file contained within
the installation executable. The installation also looks for a language pack .tvt
file that is greater than any current language pack that is already installed
and greater or equal than the minimum version required.
Following is a list of languages supported in Rescue and Recovery 4.2:
– Brazilian Portuguese
– Danish
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Portuguese
Russian
Spanish
Swedish
Simplified Chinese
Traditional Chinese

Chapter 2. Installation

11

Rescue and Recovery custom public properties
The installation package for the Rescue and Recovery program contains a set of
custom public properties that can be set on the command line when running the
installation. The available custom public properties are:
Table 3.

12

Property

Description

PDA

Specifies whether to install the Predesktop
Area. Default value is 1. 1 = install
Predesktop Area. 0 = do not install
Predesktop Area. NOTE: This setting is not
used if any version of the Predesktop Area
already exists.

CIMPROVIDER

Specifies whether to install the Common
Information Model (CIM) Provider
component. Default is to not install the
component. Specify CIMPROIVIDER=1 on
the command line to install the component.

EMULATIONMODE

Specifies to force the installation in
Emulation mode even if a Trusted Platform
Module (TPM) exists. Set
EMULATIONMODE=1 on the command line
to install in Emulation mode.

HALTIFTPMDISABLED

If the TPM is in a disabled state and the
installation is running in silent mode, the
default is for the installation to proceed in
emulation mode. Use the
HALTIFTPMDISABLED=1 property when
running the installation in silent mode to
halt the installation if the TPM is disabled.

ENABLETPM

Set ENABLETPM=0 on the command line to
prevent the installation from enabling the
TPM

NOCSSWIZARD

Set NOCSSWIZARD=1 on the command line
to prevent the Client Security Solution
Wizard from being displayed when an
administrator logs on and has not been
enrolled. This property is for someone who
wants to install Client Security Solution, but
use scripting later when configuring the
system.

CSS_CONFIG_SCRIPT

Set CSS_CONFIG_SCRIPT=”filename” or
“filename password” to have a configuration
file run after the user completes the
installaiton and reboots.

SUPERVISORPW

Set SUPERVISORPW=”password” on the
command line to supply the supervisor
password to enable the chip in silent or
non-silent installation mode. If the chip is
disabled and the installation is running in
silent mode, the correct supervisor password
must be supplied to enable the chip,
otherwise the chip is not enabled.

Rescue and Recovery 4.2 Deployment Guide

Including Rescue and Recovery in a disk image
You can use your tool of choice to create a disk image that includes Rescue and
Recovery. This deployment guide provides basic information regarding
PowerQuest and Ghost as it applies to this application and installation.
Note: If you plan to create an image, you must capture the Master Boot Record.
The Master Boot Record is critical for the Rescue and Recovery environment to
function correctly.

Using PowerQuest Drive Image based tools with Rescue and
Recovery
If the PowerQuest DeployCenter tool PQIMGCTR is installed in the following
location (X:\PQ), you can create and deploy an image with Rescue and Recovery
with the following scripts:
Minimum script files:
Table 4. X:\PQ\RRUSAVE.TXT
Script language

Result

SELECT DRIVE 1

Selects the first hard disk drive.

SELECT PARTITION ALL
(Needed if you have a type 12 partition or if
you have multiple partitions in your image.)

Selects all partitions.

Store with compression high

Stores the image.

Table 5. X:\PQ\RRDEPLY.TXT
Script language

Result

SELECT DRIVE 1

Selects the first hard disk drive.

DELETE ALL

Deletes all partitions.

SELECT FREESPACE FIRST

Selects first free space.

SELECT IMAGE ALL

Selects all partitions in image.

RESTORE

Restores the image.

Image creation:
Table 6. X:\PQ\PQIMGCTR / CMD=X:\PQ\RRUSAVE.TXT /MBI=1 / IMG=X:\IMAGE.PQI
Script language

Result

SELECT DRIVE 1

Selects the first hard disk drive.

X:\PQ\PQIMGCTR

Creates the image program.

/CMD=X:\PQ\RRUSAVE.TXT

PowerQuest script file.

/MBI=1

Captures the Rescue and Recovery Boot
Manager.

/IMG=X:\IMAGE.PQI

Creates the image file.

Image deployment:
Table 7. X:\PQ\PQIMGCTR / CMD=X:\PQ\RRDEPLY.TXT /MBI=1 / IMG=X:\IMAGE.PQI
Script language

Result

SELECT DRIVE 1

Selects first hard disk drive.
Chapter 2. Installation

13

Table 7. X:\PQ\PQIMGCTR / CMD=X:\PQ\RRDEPLY.TXT /MBI=1 / IMG=X:\
IMAGE.PQI (continued)
Script language

Result

X:\PQ\PQIMGCTR

Creates the image program.

/CMD=X:\PQ\RRDEPLY.TXT

Creates the PowerQuest script file.

/MBR=1

Restores the Rescue and Recovery Boot
Manager.

/IMG=X:\IMAGE.PQI

Creates the image file.

Using WIM files, ImageX and Windows Vista
Windows Vista deployment is based on disk imaging with ImageX. ImageX utilizes
file based imaging with WIM files instead of sector-based image formats.
Considering this formatting development, use the scenario in “Scenario 6 Installing with WIM files and Windows Vista” on page 85 when installing and
deploying Rescue and Recovery on Windows Vista.

Using Symantec Ghost-based tools with Rescue and Recovery
When you create the Ghost image, you must use the command line switch -ib to
capture the Rescue and Recovery Boot Manager. Also, the image must capture the
whole disk and all partitions. Refer to the documentation provided by Symantec
for specific details on Ghost.

Rescue and Recovery environmental variables
The following table contains environmental variables which are created when
Rescue and Recovery is installed. These variables can be used when creating
scripts or when changing to a desired directory from a command prompt. For
example, to change to the Rescue and Recovery folder from a command prompt,
type “CD %rr%” and press enter.
Table 8.
Environmental variable

Directory

%rr%

c:\Program Files\Lenovo\Rescue and Recovery

%SWSHARE%

c:\Program Files\Lenovo

%TVTCOMMON%

c:\Program Files\Common Files\Lenovo

Note: For a complete list of variables, run the ’set’ command on a computer that
has Rescue and Recovery installed.

Compatibility with Vista Bitlocker
To achieve compatibility with Bitlocker, Rescue and Recovery needs to be installed
after the partitions are properly set up. When setting up the Bitlocker partition the
recommended way to do so is to use the tool from Microsoft called the Bitlocker
Driver Preparation Tool. The boot partition that is created should be at least 2GB in
size.
To install Vista Bitlocker without using this tool, you must have two partitions on
your system when installing Vista. One should be 2GB and marked active; this is
where the boot files reside. The other will be where your OS is installed and where
your data will reside. When Vista is installed, it will detect this and should install
only the boot files to the smaller partition. Both partitions should be type 0x07.

14

Rescue and Recovery 4.2 Deployment Guide

When installing Rescue and Recovery on a system with Bitlocker and a service
partition is not available, the following two commands should be run to prevent
the Vista OS from asking for the Bitlocker key every time it boots. These
commands are:
bcdedit -deletevalue {globalsettings} extendedinput

and
bcdedit -deletevalue {globalsettings} extendedinput

Notes:
1. When setting up Bitlocker on Vista, the bitlocker partition should be after the
OS partition for best results. If it is placed before the OS partition,, the partition
number will need to be updated in the Rescue and Recovery ADM settings.
2. When restoring a system that is using Microsoft Vista, and Bitlocker, a message
will show up that there was an error at shutdown. this can be ignored and
everything should operate normally.

Chapter 2. Installation

15

16

Rescue and Recovery 4.2 Deployment Guide

Chapter 3. Configurations
This chapter provides information that you will need to configure Rescue and
Recovery for your enterprise. Within this chapter, you will find the following
topics:
v “XML and ADM file configurations”
v
v
v
v
v

“Recovery methods”
“Backups” on page 23
“Rescue and Recovery in the Windows environment” on page 28
“Working with the Predesktop Area” on page 31
“Log files” on page 51

XML and ADM file configurations
Configurations for Rescue and Recovery are done with the XML file, through the
registry, and with Active Directory. Once the XML file is customized and installed,
settings for Rescue and Recovery are managed with the registry or Active
Directory. For more information, see the accompanying ThinkVantage Technologies
XML/ADM Supplement for the deployment guide located on the ThinkVantage
Technologies Administrator Tools page:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Recovery methods
Within this section, you will find information for restore types and recovery
methods such as rejuvenation, custom recovery, and express repair. The following
methods are used for restoring files:
v “Single file restore”
v “File rescue”
v “Operating system and applications” on page 18
v “Rejuvenation” on page 18
v “Full restore” on page 19
v “Custom recovery” on page 19
v “Express Repair” on page 22
v “Factory content/Image Ultra Builder” on page 23
Note: Rescue and Recovery cannot capture cached credentials for a domain user
after a restore.

Single file restore
Single file restore prompts the user for the Backup Storage location, and then the
user selects a backup. Rescue and Recovery will display files that the user is
authorized to access. The user then selects the files, folders, or both to be restored
and the system will restore them to their original locations.

File rescue
File rescue used before restore, prompts the user for the backup storage location
and then the user selects a backup. Rescue and Recovery will display the files that
© Lenovo 2007. Portions © IBM Corp. 2005.

17

the current user is authorized to access. The user then selects the files, folders, or
both to be rescued. Excluding the local hard disk, the system will display available
file locations where the files can be rescued. The user will need to choose a
destination with sufficient space for the rescued files and the system restore files.

Operating system and applications
Operating system and Applications gives the user the option to select a backup
before the system deletes files. Files designated to be deleted are defined by the
rules in the registry. When a backup has been selected, the system will restore the
files defined by the registry from the selected backup. There are options in the
registry file that can specify a program to run before a restore or after a restore. See
the ThinkVantage Technologies XML/ADM Supplement for more information about
registry settings and values.
Notes:
1. Operating system and Applications always use Password Persistence.
2. Operating system and Applications restore is not available from CD/DVD
backup.
You can add custom tasks to run before and after both Backups and Restores. See
ThinkVantage Technologies XML/ADM Supplement for the backup and restore
settings.

Rejuvenation
When you need to rejuvenate your system, the Rescue and Recovery program will
optimize system performance by taking a new incremental backup and then
defragment your hard drive. The rejuvenation process helps eliminate viruses,
adware and spyware, while maintaining your current settings and data.
To rejuvenate your system, complete the following steps:
1. From the Rescue and Recovery interface, click the Restore your system from a
backup icon. The Restore your system screen is displayed.
2. On the Restore your system screen, select Rejuvenate your system.
3. Choose the drive and backup that you want to use to rejuvenate your system
by completing the following procedure:
a. Select the appropriate drive from the drop-down menu of available drives.
Backup files on the selected drive are displayed by the Rescue and
Recovery interface.
b. Select the backup file that you want to use to rejuvenate your system.
c. Click Next.
d. Confirm that the selected backup is the one that you want to use to
rejuvenate your system, and then click Next to begin the restoration process.
Note: Do not power off your computer during this operation.
e. Click OK. A progress bar is displayed.
You can add custom tasks to run either before or after a rejuvenation. See the
ThinkVantage Technologies XML/ADM Supplement for the rejuvenation settings.
Note: Some operating system settings are stored in the registry. Considering
rejuvenation restores your registry from a backup and restores certain registry keys
captured from the current system settings, you may find some inconsistencies after
the rejuvenation process. For example, if you have a shared folder in a backup and

18

Rescue and Recovery 4.2 Deployment Guide

not at the time of the rejuvenation process, it will be shared again after completing
a rejuvenation from that backup. Also, if you have a shared folder at the time of
the rejuvenation process but it was not in the backup, the folder will still be shared
after rejuvenation finishes.

Full restore
Full restore deletes all files on the local drive, and then restores the files from the
selected backup. If password persistence is selected, the most recent password
available will be restored.

Custom recovery
As an extension of the Rescue and Recovery program, custom recovery technology
has been added to the recovery process. Users will interact with this custom
recovery method through the Rescue and Recovery and the Lenovo Base Software
Selector programs. By performing a custom recovery, users have the option of
including and excluding individual components such as applications, device
drivers or operating systems as part of the recovery process. Administrators will
define what options a user will have during a custom recovery process with the
ThinkVantage Base Software Administrator program.
The Base Software Administrator program is a versatile software utility that you
can use to accomplish custom recovery and preinstallation related tasks. With the
Base Software Administrator program, you can customize the recovery process for
users and you can create personalization files used to automate the preinstallation
setup for Windows.

Customizing the recovery process
In today’s electronic environment, computer systems are threatened by malicious
activity with the distribution of viruses, worms, and Trojan horses. Technology and
anti-virus software has improved in the fight against malicious activity; however,
there are times when the software on a computer will need to be renewed by
removing malicious files and starting over. Rescue and Recovery is a valuable tool
in the renewal process by providing methods to restore a computer in the event
the computer is sold, recycled, transferred to another area or needs to be put in an
operational state after all other methods of recovery has failed.
Various types of recovery methods can be used to renew computer systems. The
Base Software Administrator program utilizes the full factory recovery method and
the custom factory recovery method. The full factory recovery method restores the
factory contents of the hard drive that consists of components such as applications,
device drivers, and the operating system. Factory components are installed at the
factory prior to the purchase of a computer. Using the Base Software Administrator
program, you can control the recovery options that are available to the user during
the recovery process. The following list provides the recovery methods you can
designate a user to perform:
v Full factory recovery only
v Custom factory recovery only
v Either a full factory recovery or a custom factory recovery
Components consist of applications, device drivers, and operating systems. These
components are in a custom packaged format and are contained in the service
partition of the computer. From a recovery standpoint, components are categorized
as follows:
v Required components are always installed upon recovery.
Chapter 3. Configurations

19

v Optional components are displayed for the user on the Base Software Selector
menu.
v Restricted components are not installed upon recovery, and are not displayed to
the end user.
Manifest files: Customizing the recovery process is controlled with manifest files.
The Base Software Administrator program can create custom manifest files.
Manifest files have the extension .cfi, and contain information about the
components within the service partition where it resides. Manifest files also control
the selections available to the user during a custom recovery. The information
contained in a manifest file includes component categorization such as required,
optional, and restricted. In addition, manifest files contain meta-data, such as
descriptions and comments.

Preinstallation setup
To accomplish preinstallation setup, you can use the Base Software Administrator
program to create personalization files. A personalization file has the file extension
of .per and contains information needed to automate the preinstallation setup for
Windows. The recovery process reads the personalization file, extracts the data
from the personalization file and places the data in the correct Windows control
files. You can save time and effort by using the Base Software Administrator
program to customize personalization files and then deploying those
personalization files onto user computers. For example, you can create a
personalization file to set the Time Zone for Windows and then deploy that
personalization file to a users computer; therefore, a user will not have to manually
validate the Time Zone settings.
Personalization files: Personalization files are customized by defining the settings
with the Base Software Administrator program. The following tables provide a
description of each type of setting that can be defined.
The General settings table provides the settings used to define the user name,
organization and time zone for a computer:
Table 9. General settings
Setting

Windows control file
keyword

Name

FullName=

Sets the user name for the
computer.

Organization

OrgName=

Sets the organization the
computer belongs to, such as
a specific department or
location.

Time zone

TimeZone=

Sets the time zone for the
computer.

Description

The Network settings table provides the settings used to assign the computer
name, administrator password and the workgroup or domain of the destination
computer:
Table 10. Network settings

20

Setting

Windows control file
keyword

Computer name

ComputerName=

Rescue and Recovery 4.2 Deployment Guide

Description
Sets the name for the
computer.

Table 10. Network settings (continued)
Setting

Windows control file
keyword

Administrator password

AdminPassword=

Sets the administrator
password.

Encrypted administrator
password

EncryptedAdminPassword=

Sets the encrypted
administrator password.

Workgroup

JoinWorkgroup=

Sets the workgroup for the
computer.

Domain

JoinDomain=

Sets the domain for the
computer.

Domain administrator

DomainAdmin=

Sets the domain
administrator for the
computer.

Domain administrator
password

DomainAdminPassword=

Sets the domain
administrator password for
the computer.

Description

Advanced settings are used to define one or more commands that can be run the
first time a user logs on to his or her system.
Command line interface: The following executable supports a command line
interface for the Base Software Administrator program and is supported under
WinPE and the Windows environment:
TBSADMIN.EXE [/DEPLOY [/SILENT] [/BOOTSP=YES|NO]
[/MANIFEST=""] [/PERSONALIZATION=""]]

The following table provides the switches for the Base Software Administrator
program.
Table 11. Switches
Switch

Description

/DEPLOY

Required to trigger a deploy. If /BOOTSP,
/MAN or /PER is also specified, the deploy
wizard is not displayed.

/SILENT

Suppresses any message boxes for error or
successful completion. (For return codes, the
following table.)

/BOOTSP

Takes an explicit Y or N value to indicate
whether the service partition should be set
active. For example, /BOOTSP=Y. A value of
N allows the adminitrator to reset the C:
partition active again, so recovery doesn’t
automatically occur on next reboot.

The executable returns the following codes:
Table 12. Return codes
Return code

Return message

0

Success

1

Unable to access service partition.

Chapter 3. Configurations

21

Table 12. Return codes (continued)
Return code

Return message

2

Error copying manifest file into service
partition

3

Error copying personalization file into
service partition

4

Error deleting file from service partition

5

Error writing AUTO.TAG file in service
partition

6

Error setting service partition active

Express Repair
Also known as Fast Restore, Express Repair monitors and fixes operating system
files from an alternate boot environment if they have changed or been corrupted
outside of normal operating system by file corruption, or a virus. After Rescue and
Recovery is installed and after a Windows operating system update, Express
Repair stores the latest copy of each critical file including the checksum behind the
Rescue and Recovery filter driver in its own database. Monitored files are listed in
KernelFile.xml. The Express Repair database is located in the following path:
C:\RRBackups\FR

Express Repair supports the following operating systems:
v Windows XP
v Windows Vista 32 bit
v Windows Vista 64 bit
During restore operations launched from Windows or the preboot environment
such as Quick Restore, Rejuvenation, or Full Restore, Express Repair files and
checksums are deleted to avoid mismatching of operating system files. As a result,
Express Repair stores all critical files and associated checksums after the next boot
into the operating system. When a user boots to Windows PE, checksum compares
critical operating system files. If a difference is detected, the user is prompted
update files based on the latest version in the database, or boot to Windows. If a
difference is not found, or if database not found, Express Repair exits and continue
boot into Windows PE.
You can turn off Express Repair by setting the following policy in Group Policy:
ThinkVantage\Rescue and Recovery\Settings\Fast Restore

The default value is Enabled. If this value is Enabled or not set, then Express
Repair will run normally in the operating system and the Predesktop Area. If this
value is Disabled, then Express Repair will not run in the operating system or in
the Predesktop Area. For more information on Group Policy and ADM files, see
the accompanying XML/ADM Supplement for the deployment guide located on
the ThinkVantage Technologies Administrator Tools page:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Note: The XML and ADM file refer to Express Repair as Fast Restore.

22

Rescue and Recovery 4.2 Deployment Guide

Factory content/Image Ultra Builder
Factory content/Image Ultra Builder erases the hard disk and reinstalls all of the
factory preinstalled software.

Backups
The following sections provide customization information for Rescue and Recovery
backups.

Scheduling backups and associated tasks
The scheduler is not designed to be specific to Rescue and Recovery; however, the
configuration is stored in the registry. When Rescue and Recovery is installed, it
will populate the scheduler with the appropriate settings.
Here is a description of the structure for the scheduler:
v Location: Install folder.
v Entry for each scheduled task.
v Script to run.
v Named pipe to be used for progress notifications. This is an optional setting.
v Schedule information monthly, weekly, daily, weekday, or weekend - multiple
schedules. Tuesdays and Fridays for example, can be supported by creating two
schedules.
v Parameters to pass to tasks.
For Rescue and Recovery, perform incremental backups on schedule, with callbacks
before and after the backup.
In the Rescue and Recovery ADM file, there is an option to configure the Schedule
Task 1 and Schedule Task 2 settings. The following registry keys must be added for
the scheduled tasks:
v For Schedule Task 1, this key is HKLM\Software\Lenovo\Scheduler\tasks\
task1
v For Schedule Task 2, this key is HKLM\Software\Lenovo\Scheduler\tasks\
task2
Note: If the task needs to be shown, add the DWORD value name TaskShow and
set the value to 1 in this key. By default, tasks are hidden.

Mapping a network drive for backups
The map network drive function relies on the registry settings located at
HKLM\Software\Lenovo\MND.
The Universal Naming Convention entry contains the computer name and share of
the location you are attempting to attach.
The NetPath entry is output from the mapdrv.exe. It contains the actual name
which was used when making the connection.
User and Pwd entries are the username and password entries. They are encrypted.
The following is an example entry for mapping a network drive:
UNC=\\server\share
Chapter 3. Configurations

23

NetPath=\\9.88.77.66\share
User=11622606415119207723014918505422010521006401209203708202015...
Pwd=11622606415100000000014918505422010521006401209203708202015...

For deployment, this file can be copied onto multiple computers that will use the
same user name and password. The UNC entry is overwritten by Rescue and
Recovery based on a value in the rnrdeploy.xml file.

Setting up user accounts for network backups
When the RRBACKUPS directory is created on the network share, the service
makes the directory a read-only folder, and assigns it access rights so that only the
account that created the folder has full control over the folder.
To complete a merge operation, MOVE permissions exist for the User account. If
logged in with an account other than the account that created the folder initially,
such as the administrator, the merge process will fail.

Capturing a Sysprep utility image in the base backup
These instructions are for the files that can be downloaded separately for the: Large
Enterprise individual language files that you can download from the Lenovo Web
site:
www.lenovo.com/support

To capture a Sysprep utility image in the base backup, do the following:
1. Perform an administrative installation:
:: Extract the WWW EXE to the directory C:\TVTRR
start /WAIT Z501zisxxxxus.exe /a /s /v"/qn TARGETDIR
(Where XXXX is the build ID.)
="C:\TVTRR" REBOOT="R"" /w

2. Install Rescue and Recovery using the MSIEXE file:
a. For all MSI files, add the following installation-log generation code:
/L*v %temp%\rrinstall.txt

b. To install the setup files using the MSIEXE file, enter the following
command:
: Perform the install of Rescue and Recovery
msiexec /i "C:\TVTRR\Rescue and Recovery.msi"

c. To silently install the setup files using MSIEXE:
With reboot at the end, enter the following command:
: Silent install using the MSI with a reboot
: Type the following command on one line
start /WAIT msiexec /i "C:\TVTRR\Rescue and Recovery.msi" /qn

With reboot suppressed, enter the following command:
: Silent install using the MSI without a reboot
: Type the following command on one line
start /WAIT msiexec /i "C:\TVTRR\Rescue and Recovery.msi" /qn REBOOT="R"

3. Enter the following commands:
: Start the Rescue and Recovery Service
net start "TVT Backup Service"
: Create Sysprep Base Backup to Local Hard Drive
: Type the following command on one line

24

Rescue and Recovery 4.2 Deployment Guide

cd "\Program Files\Lenovo\Rescue and Recovery"
rrcmd sysprepbackup location=l name="Sysprep Backup"

If you want to use a password, add the syntax password=pass.
4. Run your specific Sysprep implementation when you see the following
message:
***************************************************
** Ready to take sysprep backup.
**
** PLEASE RUN SYSPREP NOW AND SHUT DOWN.
**
**
**
** Next time the machine boots, it will boot
**
** to the Predesktop Area and take a backup.
**
***************************************************

5. Shut down and reboot the machine when Sysprep is complete.
Note: The operating system will reboot into the Predesktop Area of Rescue and
Recovery. The status bar with System Restore in Progress will appear.
6. When complete, the message Sysprep Backup is Complete will appear.
7. Power off the system using the power button.
8. Capture the image for deployment.

Capturing a multiple partition machine and excluding files in a
Sysprep backup
To capture multiple partitions in a Sysprep utility backup, do the following:
1. Perform an administrative installation action:
:: Extract the WWW EXE to the directory C:\TVTRR
start /WAIT z501zisus00xxxx.exe /a /s /v"/qn TARGETDIR
(where XXXX is the build ID)
="C:\TVTRR" REBOOT="R"" /w

2. Add the following command to the end of the rnrdeploy.xml file in
C:\tvtrr\Program Files\Lenovo\Rescue and Recovery:


To EXCLUDE a partition, add the following to the rnrdeploy.xml file:



For additional information on how to use the rnrdeploy.xml file, refer to the
ThinkVantage Technologies XML/ADM Supplement. This supplement can be
downloaded from the Lenovo Web site at:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Navigate to Support and Downloads and User’s Guides and Manuals. Select
the brand name of ThinkVantage Technologies, select the family name of
Rescue and Recovery and then click Continue.
3. If you want to exclude .mpg and .jpg files from the backups, set the registry
entry to include them at: HKLM\SOFTWARE\Lenovo\Rescue and
Recovery\Settings\BackupList. For more information on including and
excluding backups with the registry see Include and exclude backup files with
Registry settings“Include and exclude backup files with registry settings” on
page 28.
4. Install Rescue and Recovery using MSIEXE:
a. For all MSI files, add the following installation-log generation code:
Chapter 3. Configurations

25

/L*v %temp%\rrinstall.txt

b. To install the setup files using MSIEXE, type the following command:
: Perform the install of Rescue and Recovery
msiexec /i "C:\TVTRR\Rescue and Recovery.msi"

c. To silently install the setup files using MSIEXE:
With reboot at the end, enter the following command:
: Silent install using the MSI with a reboot
: Type the following command on one line
start /WAIT msiexec /i "C:\TVTRR\Rescue and Recovery.msi" /qn

With reboot suppressed, enter the following command:
: Silent install using the MSI without a reboot
: Type the following command on one line
start /WAIT msiexec /i "C:\TVTRR\Rescue and Recovery.msi" /qn REBOOT="R"

5. Enter the following commands:
:Start the Rescue and Recovery Service
net start "TVT Backup Service"
:Create Sysprep Base Backup to Local Hard Drive
: Type the following command on one line
cd "\Program Files\Lenovo\Rescue and Recovery”
rrcmd sysprepbackup location=L name="Sysprep Base Backup"

If you want to use a password, add the syntax password=pass.
6. Run your specific Sysprep implementation when you see the following
message:
***************************************************
** Ready to take sysprep backup.
**
** PLEASE RUN SYSPREP NOW AND SHUT DOWN.
**
**
**
** Next time the machine boots, it will boot
**
** to the Predesktop Area and take a backup.
**
***************************************************

7. Shut down and reboot the machine when Sysprep is complete.
Note: The operating system will reboot into the Predesktop Area of Rescue
and Recovery. The status bar with System Restore in Progress will appear.
8. When complete, the message Sysprep Backup is Complete will appear.
9. Power off the system using the power button.
10. Capture the image for deployment.

Supported Sysprep multiple drive configurations
Windows PE drive enumeration may be different than the Windows main
operating system enumeration for Primary partitions. If you wish to backup to a
partition other than C:\ Primary, you must set the Backup partition type to
Extended.
Note: Backups will fail when doing a Sysprep backup if the drive letters of the
partitions are changed after running the Sysprep backup.

26

Rescue and Recovery 4.2 Deployment Guide

Sysprep Backup/Restore
Password Persistence will not work with Sysprep Backup/Restore. Power off and
reboot the system after completing a Sysprep Backup. Only a full restore can be
performed with base backups that were taken using Sysprep. Rejuvenate, or
operating system and applications restore will not work with a Sysprep base
backup.

Password persistence
The following table shows considerations for deciding whether to use Password
persistence.
Table 13. Password persistence considerations
Issue

Impact if Password persistence is enabled

If a user logs into an old backup with the
current account and password, then none of
the Encrypted File system files and folders
will work because those files were encrypted
against the original account and password,
not the current account and password.

v User will lose Encrypted File System data
v You cannot use Encrypted File System
and Password persistence together.

If the user did not exist on backup, then the
v The User ID documents settings are not
user will not have any of their user folders or
set.
files. All Internet Explorer favorites and
v Potential data loss
application data do not exist.
Deleting the user ID in the current accounts
and passwords will remove the user ID
authentication information from all the
backups.

v User does not have access to data.

If a manager or a network administrator
v Is not a standard of the Microsoft User
wanted to delete the access of several
ID maintenance practices and
ex-employees and wanted to restore to the
recommendations.
base backup to reset the system to remove all
of the employees authentication accounts, the
ex-employees would still have access with
Password persistence.

When restoring from a local hard drive, the current password will be used when
Password persistence is selected. When restoring from USB or the network, the
password of the most recent backup will be used.

EFS file limitation
The date and time stamp attributes are not preserved for EFS files restored by
Rescue and Recovery, all other files will retain their original date and time.

Battery power settings for backups
With the corresponding ADM file installed for Rescue and Recovery, if you have
the Battery Percent Requirement set in Group Policy at 1% backup in the following
ADM path: ThinkVantage\Rescue and Recovery\Settings\Backup, and the system that
you are attempting to backup has 1% remaining battery power, set the following
policy to Hide the No Battery user message:
ThinkVantage\Rescue and Recovery\Settings\User Messages

Chapter 3. Configurations

27

For more information on Active Directory configurations for Rescue and Recovery
using Group Policy, see the accompanying XML/ADM Supplement for the
deployment guide located on the ThinkVantage Technologies Administrator Tools
page:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Completing a backup
Applications installed or uninstalled after the selected backup is created might
need to be installed again to function correctly. Make sure that the system is
connected to an AC power supply before initiating a backup, restore, rejuvenation,
or archive procedure. Failure to do so can result in data loss or an irretrievable
system failure.

Microsoft Message Queuing (MSMQ)
If you are using MSMQ, you might have problems starting the service after a
restore from an incremental backup. That is how Rescue and Recovery knows what
files have changed so it can back them up. So, if all those files aren’t backed up on
an incremental, then the files could get out of synch and cause the service to fail.
Here are some registry settings that run a command before Rescue and Recovery
takes a backup that sets the Archive bit on all files in the MSMQ directory. This
means the entire directory will be backed up every incremental.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Lenovo\Rescue and Recovery\Settings\Backup
\PreBackup]
"Pre"="cmd"
"PreParameters"="/c attrib +A \"%windir%\\system32\\msmq\\*.*\" /S /D"
"PreShow"=dword:00000000

Rescue and Recovery in the Windows environment
The following sections provide information on using Rescue and Recovery in the
Windows environment and in the Predesktop Area.

Using Rescue and Recovery in the Windows environment
The Rescue and Recovery program in the Windows environment enables you to
perform numerous types of backups. The following information instructs you on
how to use backup files with Rescue and Recovery.

Include and exclude backup files with registry settings
Rescue and Recovery can include and exclude an individual file, a folder, or an
entire partition. With Rescue and Recovery 4.2, these capabilities are controlled by
the following registry entries which are the type REG_MULTI_SZ:
v HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\BackupList
v HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\ExcludeList
v HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\OSAppsList
Setting the base backup location: The following registry entry will set a base
backup as soon as an installation is complete:
HKLM\Software\Lenovo\Rescue and Recovery\runbasebackuplocation
DWord = location value

BackupList: The registry entry format is:
HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\BackupList
v One line per include/exclude rule entry.

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Rescue and Recovery 4.2 Deployment Guide

v If more than one setting applies to a file or folder, the last setting applied is
used. Entries at the bottom of the registry entry take precedence.
v Entries must start with either:
– ;
–
–
–
–
–
–

for
I
for
X
for
S
for
i
for
x
for
s
for

a comment
include files or folders that match the entry
exclude files or folder that match the entry
include Single Instance Storage on a file or a folder
files or folder that you can choose to include
files or folders that you can choose to exclude
files or folders that the user can choose to add to Single Storage

The following are examples of entries:
S=*
X=*
i=*
I=*.ocx
I=*.dll
I=*.exe
I=*.ini
I=*.drv
I=*.com
I=*.sys
I=*.cpl
I=*.icm
I=*.lnk
I=*.hlp
I=*.cat
I=*.xml
I=*.jre
I=*.cab
I=*.sdb
I=*.bat
I=?:\ntldr
I=?:\peldr
I=?:\bootlog.prv
I=?:\bootlog.txt
I=?:\bootsect.dos
I=?:\WINNT\*
I=?:\WINDOWS\*
X=?:\WINDOWS\prefetch\*
I=?:\minint\*
I=?:\preboot\*
I=?:\Application Data\*
I=?:\Documents and Settings\*
I=?:\Program Files\*
I=?:\msapps\*
X=?:\Recycled
X=?:\RECYCLER
x=?:\Documents and Settings\*\Cookies\*
x=?:\Documents and Settings\*\Local Settings\History\*
X=?:\Documents and Settings\*\Local Settings\Temp\*
x=?:\Documents and Settings\*\Local Settings\Temporary Internet Files\*
Chapter 3. Configurations

29

x=?:\Documents and Settings\*\Desktop\*
x=?:\Documents and Settings\*\My Documents\*
s=?:\Documents and Settings\*\Desktop\*
s=?:\Documents and Settings\*\My Documents\*
x=*.vol
s=*.vol

ExcludeList: Within this section of the registry, you can choose to exclude
software applications from the recovery process initiated by Rescue and Recovery.
This GUI exclude list is managed through the registry at: HKLM\SOFTWARE\
Lenovo\Rescue and Recovery\Settings\ExcludeList.
OSAppsList: Rescue and Recovery 4.2 provides the ability to selectively restore
particular files and folders when doing an OS & Apps restore through the registry
key settings:
HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\OSAppsList
The OSAppsList setting will define what files, folders, or file types comprise the
operating system and applications. This file can be customized by the
administrator and a default external file will be provided. When the user chooses
to recover the operating system, they will see a menu that allows them to choose
Restore.
Only with the following Windows options: Only files that match the rules
contained in this external file will be restored. The administrator can customize the
contents of this external file.

Trouble ticket
Because there is no way to transmit information through file transfer or e-mail
from the Rescue and Recovery environment, the end user is directed to use the
e-mail function integrated in the browser. The logging function packages the log
events into a file, and directs the end user to e-mail the file after he or she
completes the recovery process and logs onto Windows. The file received from the
end user creates the Req 115 Trouble Ticket XML file, which combines (Current, HW,
eGatherer, and PCDR diagnostic log information), and will be placed in a location
which can be easily found and accessible from both the Rescue and Recovery
environment and operating system – C:\SWSHARE.
The Diagnostics tool available in the Predesktop Area of Rescue and Recovery aids
in problem determination. Output from tests performed by the Diagnostics tool are
stored in a manner which can be viewed or transmitted to a help desk.

Rescue and Recovery interface switching
The Rescue and Recovery user interface provides the option to switch between the
simplified user interface or the advanced user interface. The simplified interface
has a few basic options, while the advanced interface has extended options. When
Rescue and Recovery is first started, you will see the simplified user interface
unless the setting is disabled.
You will see the last closed interface each time Rescue and Recovery is started. If
you start Rescue and Recovery with the simplified user interface, then change it to
the advance interface and close the application, the advanced interface will start
the next time Rescue and Recovery is launched.

30

Rescue and Recovery 4.2 Deployment Guide

If the Simple User Interface setting is disabled, the advanced user interface will be
displayed each time Rescue and Recovery starts. You can disable the simplified
user interface at the following Active Directory policy:
ThinkVantage\Rescue and Recovery\User Interface\Simple User Interface

You can disable interface switching so that a user will not be able to switch
between the two interfaces. To disable the interface switching, set the following
Active Directory policy to Disabled:
ThinkVantage\Rescue and Recovery\User Interface\Interface Switching

For additional information about Rescue and Recovery settings and working with
Active Directory and Group Policy, see the see the accompanying XML/ADM
Supplement for the deployment guide located on the ThinkVantage Technologies
Administrator Tools page:
http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu

Working with the Predesktop Area
To customize parts of the Rescue and Recovery Predesktop Area, use the rrutil.exe
utility program to GET and PUT files from the Predesktop Area or the protected
backups folder.
Note: The Predesktop Area can be manually started if the operating system does
not start.
These files or directories along with their customization options are listed in the
following table:
Table 14. RRUTIL.exe files and customization options
File or Directory

Customization options

\MININT\SYSTEM32
WINBOM.INI

Add a static IP address, change video resolution.
Note: If you customize the winbom.ini file for Rescue
and Recovery, you must customize all winbom.ini
files.

\MININT\INF
\MININT\SYSTEM32\DRIVERS

Add device drivers.

MAINBK.BMP

Modify environment background.

MINIMAL_TOOLBAR(1).INI

Disable address bar.

NORM1.INI

Configure the Opera browser, disable the Opera
address bar, change Opera proxy settings, specify
fixed download directory, add specific file extension
to the downloadable files list or change behavior of
files with specific extensions.

OPERA_010.CMD

Exclude Window user’s favorites.

OPERA6.INI

Configure the Opera browser or disable the address
bar.

PDAGUIxx.INI (where xx is the
language designation)

Preboot environment: main GUI fonts, environment
background, left and right panel entries and
functions, HTML-based help system.

STANDARD_MENU.INI

Enable display of ″Save As″ window.

Chapter 3. Configurations

31

Vista considerations
The \minint directory does not exist on the Vista version of Rescue and Recovery.
The new folder in Vista is called \tvtos and the entire preinstallation environment
operating system is contained in a .wim file.
To edit the .wim file, you need to obtain the imagex.exe file in the Microsoft OPK
for Vista.

Working with WIM files and ImageX
Windows Vista deployment is based on disk imaging with ImageX. ImageX utilizes
file based imaging with WIM files instead of sector-based image formats.
Considering this formatting development, use the scenario in “Scenario 6 Installing with WIM files and Windows Vista” on page 85 when installing and
deploying Rescue and Recovery on Windows Vista.

Using RRUTIL.EXE
The RRUTIL program is designed to access the Rescue and Recovery service
partition and virtual partition data. This utility will work with both virtual
partitions and type 12 partitions. This utility allows customization of the
Predesktop Area (PDA) by administrators. Only an Administrator user can use this
tool by default.
You can obtain rrutil.exe from the Download Rescue and Recovery and Client
Security Solution Web site located at:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo
&lndocid=TVAN-ADMIN
The RRUTIL program works with the Rescue and Recovery filter driver on virtual
partitions, and mounts type 12 partitions as a drive in order gain access. The
opening of these partitions is only done long enough to perform the requested
commands then closed again.
Note: The RRUTIL program for version 4.2 is not backwards compatible with
earlier versions of Rescue and Recovery.
This program allows administrators to perform the following functions:
v View directories in the Predesktop Area.
v Add or update files in the Predesktop Area.
v Delete files from the Predesktop Area.
v Rename files in the Predesktop Area.
v View the files in \RRbackups directories.
v Add backups to \RRbackups directories.
v Get files from \RRbackups directories.
v Display the disk space usage of \RRbackups directories.

Predesktop Area directory list
RRUTIL /lx [dirlist.txt]

Create a list of the contents of the \preboot, \minint, or root directories of the
Predesktop Area partition either virtual or type 12:

32

Rescue and Recovery 4.2 Deployment Guide

1. The data is written as a text stream of all the files in each sub directory to a file
named dirlist.txt in a directory name supplied by the user, or to the root of
drive c:\ if not path is given.
2. This would be the equivalent of the following DOS style command (“dir * /s >
c:\temp\dirlist.txt”) in the directory of interest. Listing of the contents of the
root of the PE partition would be “dir * > c:\temp\dirlist.txt” only. Example
output:
Directory of \
10/20/03
03/12/04
03/10/04
08/16/02
12/16/03
12/16/03
04/06/00
09/17/03

00:00:00
00:00:00
00:00:00
00:00:00
00:00:00
00:00:00
00:00:00
00:00:00

AM
AM
AM
AM
AM
AM
AM
AM

42
42
165
53786
222
222
655
14320

AUTOEXEC.ICR
AUTOEXEC.bat
BOOT.INI
COMMAND.COM
CONFIG.ICR
CONFIG.SYS
FINDDRV.BAT
HIMEM.SYS

3. An optional command line input will be a text file to capture the output of this
option.
4. Sample command: RRUTIL /lx [dirlist.txt] Note: Enablement of the
optional entry may be deferred to a later release.
The following list provides the values for x:
v 1 \preboot
v 2 \minint
v 4 
Multiple listings would be simple addition of each x. So \preboot and \minint
would be a value of 3. dirlist.txt contents:
\minint\system32\drivers*.sys
\preboot\startup\*.*

Get files from Predesktop Area directories
RRUTIL /g getlist.txt 

Copy individual files from the \preboot, \minint , or root of the PE partition either
virtual or type 12:
1. A text file identifies the files that should be copied to a location specified in the
command line.
2. The  must be an existing directory that will receive the files
from the Predesktop Area. The files will be copied in this directory in same tree
structure as they are found in the Predesktop Area. This will avoid same name
files from copying over each other.
3. Sample command: RRUTIL /g  getlist.txt  getlist.txt
contents:
\PELDR
\preboot\startup\Restore.cmd
\preboot\usrintfc\PDAGUI.ini

Note: Wildcards are not supported in this function. You must understand the
Predesktop Area environment before attempting any modifications.

Put files in the Predesktop Area directories
RRUTIL /p 

Update (add/replace) files in \preboot, \minint, or root of the PE partition either
virtual or type 12:
Chapter 3. Configurations

33

1. Place all the files in a temp folder on drive c:\. Based on location in the temp
directory, the files will be copied into the PE partitions in the same locations.
For example, to add/replace a file.cmd file in \preboot\startup, the user would
place the file.cmd file in c:\tempdir\preboot\startup and then run the
command “RRUTIL /p c:\tempdir”.
2. Sample Command: RRUTIL /p c:\PDATemp contained in c:\PDATemp would
be a mirror image of the directory structure of \preboot, \minint, or root of
Predesktop Area. The files in the root of c:\PDATemp would put the files in the
root of the PE partition.

Delete files from the Predesktop Area directories
RRUTIL /d C:\temp\dellist.txt

Delete a file in the \preboot, \minint, or root of the Rescue and Recovery partition
either virtual or type-12:
1. Delete the file(s) of \preboot. \minint, or root of the PE partition either virtual
or type 12 based on the contents of a text file.
2. Dellist.txt must contain a tree structure of the files to be deleted from the PDA.
3. Sample Command: RRUTIL /d  dellist.txt dellist.txt contents:
\preboot\startup\custom.cmd Sample file name only
\preboot\usrintfc\test.txt Sample file name only

Rename a file in the Predesktop Area
RRUTIL /r \\oldfilename.ext newfilename.ext

Rename a file located in the Predesktop Area. This function only works on files in
the Predesktop Area. The path to the file to be renamed must be included without
the drive letter. The new name of the file should only include the name without
any path information.
Example:
RRUTIL –r \preboot\usrintfc\peaccessibmen.ini peaccessibmen.old

Test for Rescue and Recovery being installed
RRUTIL /bq

This command can be used in a batch file to help in automated processing. If the
Rescue and Recovery code is not installed on the system only, the functions that
access the Predesktop Area will be available.
Example:
RRUTIL –bq

Results in the environment variable %errorlevel% being set to -2, if Rescue and
Recovery is not installed on the system, or 0 if Rescue and Recovery is installed.
Type echo %errorlevel% to see the results of the command.

Backup directory list
RRUTIL /bl 

List all of the contents of the \RRbackups directories. Display the file size and date
of each file in the backup as well as its location. The list below is an example of a
backup directory with a base backup and one incremental backup.

34

Rescue and Recovery 4.2 Deployment Guide

Directory of \RRbackups\C\0\
03/11/04
03/11/04
03/11/04
03/11/04
03/11/04
03/11/04
03/11/04
03/11/04
03/15/04
03/11/04
03/15/04

08:02:44
08:04:05
08:07:10
09:09:03
09:10:39
09:12:07
09:13:24
08:01:31
22:22:47
09:17:44
22:22:47

AM
AM
AM
AM
AM
AM
AM
AM
PM
AM
PM

50003968
50003968
50003968
50003968
50003968
50003968
50003968
338772
748
34443040

Data0
Data1
Data10
Data100
Data101
Data102
Data103
EFSFile
HashFile
Info
TOCFile

Directory of \RRbackups\C\1\
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04
03/15/04

22:29:29
22:29:45
22:44:50
22:51:56
22:56:39
23:00:27
22:30:00
22:30:19
22:30:34
22:30:57
22:32:25
22:33:42
22:34:40
22:42:57
22:22:47
23:00:27
23:00:27
23:00:27

PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM
PM

50003968
50003968
50003968
50003968
50003968
43480478
50003968
50003968
50003968
50003968
50003968
50003968
50003968
50003968
374742
748
38099990

Data0
Data1
Data10
Data11
Data12
Data13
Data2
Data3
Data4
Data5
Data6
Data7
Data8
Data9
EFSFile
HashFile
Info
TOCFile

Get files from \RRBackups directories
RRUTIL /bg getlist.txt 

Copy individual files from the \RRbackups directories:
1. A text file identifies the files that should be copied to a location specified in the
command line.
2. The  must be an existing directory that will receive the files
from the \RRbackups directory. The files will be copied in this directory in the
same tree structure as they are found in the \RRbackups directory.
3. Sample command: RRUTIL /bg  getlist.txt  getlist.txt
contents:
Note: Wildcards are not supported in this function. You must understand the
\RRbackups directories environment before attempting modifications.

Put files in the \RRBackups directories
RRUTIL /bp 

Update (add/replace) files in \RRbackups virtual partition:
1. Place all the files in a temp folder on drive c:\, then based on location in the
temp directory, files will be copied into the \RRbackups directories in the same
location.
2. Sample command: RRUTIL /bp c:\RRTemp. In c:\RRTemp would be a mirror
image of the \RRbackups directory structure where the files are to go.
Chapter 3. Configurations

35

C:\RRTemp\C\0 Data0 Data1
EFSFile HashFile Info TOCFile
to
C:\RRbackups\C\0 Data0 Data1
EFSFile HashFile Info TOCFile

Determine \RRBackups space consumed
RRUTIL /bs

Determine the amount of space that is consumed by \RRbackups
1. Ability to determine how much space is consumed by backups. Listing by
backup, for example, base and each incremental how much space is consumed.
2. Sample command: RRUTIL /bs would display the backup space on the console.
As previously stated in this chapter, the rrutil.exe file enables you to GET files
from and PUT files into the Rescue and Recovery environment, it also allows
listing of files in the Rescue and Recovery environment and in the backups folder.
These procedures are used for all file customizations of the Rescue and Recovery
environment. The following procedures provide another example of how to utilize
the GET and PUT function with the Rescue and Recovery environment.
To use rrutil.exe, do the following:
1. Copy rrutil.exe to the root of the C drive.
2. Create getlist.txt file with the following syntax:
\preboot\usrintfc\file name

Save the file as c:\temp\getlist.txt.
3. At a command prompt, type the rrutil.exe command and one of the switches
defined in the following table. Then, complete the command with the
appropriate parameters, as shown in the following table.
Table 15. Command and switch options
Command and switch options

Result

RRUTIL -l1

List the contents of preboot directory.

RRUTIL -l2

List the contents of minint directory.

RRUTIL -l4

List the contents of the root of the C
drive or root of Type-12 partition.

RRUTIL -g c:\temp\getlist.txt C:\temp

Get files from preboot partition.

RRUTIL -d c:\temp\ dellist.txt

Delete files from the preboot partition.

RRUTIL -p c:\temp

Add or replace files in the preboot
partition.

RRUTIL -r path \oldname.ext newname.ext

Rename a file in the Predesktop Area.

RRUTIL -r \temp\rr\test.txt test2.txt the file
is in the preboot\rr directory
RRUTIL -bp c:\temp

Update or replace files in RRBACKUPS
virtual partition.

RRUTIL -bl path

List the RRBACKUPS directory.

RRUTIL -bl lists to c:\rr-list.txt
rrutil -bl c:\rrtemp

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Table 15. Command and switch options (continued)
Command and switch options

Result

RRUTIL -bg c:\temp\bgetlist.txt C:\temp

Copy individual files from the
\RRBACKUPS.

RRUTIL -bs

Display space used by RRBackups
directory.

4. After you have performed the GET routine, you can then edit the file using a
standard text editor.

Example: pdaguixx.ini
This example refers to pdaguixx.ini, which is a configuration file where you can
customize elements of the Rescue and Recovery environment (see “Customizing
the preboot environment” on page 38).
Note: xx in the file name represents one of the following two-letter language
abbreviations:
Table 16. Language codes
Two-letter language code

Language

br
dk
en
fi
fr
gr
it
jp
kr
nl
no
po
sc
sp
sv
tc

Brazilian Portuguese
Danish
English
Finnish
French
German
Italian
Japanese
Korean
Dutch
Norwegian
Portuguese
Simplified Chinese
Spanish
Swedish
Traditional Chinese

Getting the file pdaguien.ini from the Rescue and Recovery environment
1. Create getlist.txt file with the following parameters:
\preboot\reboot\usrintfc\pdaguien.ini

2. Save the file as c:\temp\getlist.txt.
3. At a command prompt, type the following command:
c:\RRUTIL-g c:\temp\getlist.txt c:\temp

Putting the file pdaguien.ini back into the Rescue and Recovery environment
From a command line, issue the following command:
C:\RRUTIL.EXE -p c:\temp

Note: The PUT (-p) routine uses the directory structure created in the GET (-g)
routine. For proper placement of the edited file, ensure that the edited file is
located in the same directory as the getlist.txt file, as follows:
c:\temp\preboot\usrintfc\pdaguien.ini

Chapter 3. Configurations

37

Example 1: Adding device drivers (such as ethernet) to the
Predesktop Area
The following example provides instruction on adding device drivers to the
Predesktop Area
1. Obtain device drivers from the vendor’s Web site or other media.
2. Create the following directory structures:
C:\TEMP\MININT\INF
C:\TEMP\MININT\SYSTEM32\DRIVERS

3. Copy all network driver *.inf files to the \MININT\INF directory. (For
example, E100B325.inf needs to be in the \MININT\INF directory.)
4. Copy all *.sys files to the \MININT\SYSTEM32\DRIVERS directory. (For
example, E100B325.sys needs to be in \MININT\SYSTEM32\DRIVERS
directory.)
5. Copy any related *.dll, *.exe, or other files to the \MININT\SYSTEM32\
DRIVERS directory. (For example, the E100B325.din or INTELNIC.dll files must
be in the \MININT\SYSTEM32\DRIVERS directory.)
Notes:
a. Catalog files are unnecessary, as they are not processed by the Rescue and
Recovery environment. The preceding instructions apply to any device
driver that might be required to configure the computer.
b. With the limitation of Windows PE, you might have to manually apply
some configuration applications or settings as registry updates.
6. To put the device drivers into the Rescue and Recovery environment, enter the
following from a command line:
C:\ RRUTIL.EXE -p C:\temp

Example 2 : Adding mass-storage controller drivers (such as
SATA) to the Predesktop Area
1. Create a subdirectory under \minint\system32\ to contain the driver.
2. Copy *.sys into \minint\systme32\drivers.
3. Update \minint\system32\winpeoem.sif to include the subdirectory containing
the driver (for an example, examine this file from 4.2 build 37).
4. Ensure the iastor file and folder are in the subdirectory you created..
5. Make sure the subdirectory you created containing the iastor driver has a valid
txtsetup.oem file.

Customizing the preboot environment
By editing the configuration file pdaguixx.ini (where xx is the language
designation), you can customize the following elements of the Rescue and
Recovery environment:
v Changing the main GUI fonts
v Changing the environment background
v Entries and functions in the left panel of the user interface
v The HTML-based help system for the Rescue and Recovery environment
Note: To obtain, edit, and replace the pdaguien.ini file, see “Example:
pdaguixx.ini” on page 37.

Changing the main GUI fonts
You can change the font of the main graphical user interface (GUI). The default
settings might not display all characters correctly, depending on the language and
characters required. In pdaguixx.ini (where xx is the language designation) the

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Rescue and Recovery 4.2 Deployment Guide

[Fonts] section contains the default settings for the character style that is displayed.
The following are default settings for most single-byte character set languages:
[Fonts]
LeftNavNorm = "Microsoft Sans Serif"
LeftNavBold = "Arial Bold"
MenuBar = "Microsoft Sans Serif"

Depending on your visual and character set requirements, the following fonts are
compatible and tested with the Rescue and Recovery environment
v Courier
v Times New Roman
v Comic Sans MS
Other fonts might be compatible, but have not been tested.

Changing the environment background
The background of the right panel is a bitmap graphic and is named mainbk.bmp.
The file mainbk.bmp is located in the \PREBOOT\USRINTFC directory. If you
create your own bitmap image for the right-panel background, it must conform to
the following dimensions:
v 620 pixels wide
v 506 pixels high
You must place the file in the \PREBOOT\USRINTFC directory in order for
Rescue and Recovery to present the desired background.
Note: To get, edit, and replace the mainbk.bmp file, see “Using RRUTIL.EXE” on
page 32.

Editing pdagui.ini
Changing the left-panel entries requires editing the pdaguixx.ini (where xx is the
language designation) file. For information about getting pdaguixx.ini from the
Rescue and Recovery environment and replacing the file, see “Using RRUTIL.EXE”
on page 32.
Rescue and Recovery has twenty-two entries in the left panel. Although functions
are different, each entry has the same basic elements. The following is an example
of a left-panel entry:
[LeftMenu] button00=2, "Introduction", Introduction.bmp, 1,
1, 0, %sysdrive%\Preboot\Opera\ENum3.exe,
Table 17. Left-panel entries and customization options
Entry

Customization options

00-01

Fully customizable.

02

Must remain a button type 1 (see Table 18 on page 40). Text can be
changed. An application or help function can be defined. No icon
can be added.

03-06

Fully customizable.

07

Must remain a button type 1. Text can be changed. An application
or help function can be defined. No icon can be added.

08-10

Fully customizable.

11

Must remain a button type 1. Text can be changed. An application
or help function can be defined. No icon can be added.

Chapter 3. Configurations

39

Table 17. Left-panel entries and customization options (continued)
Entry

Customization options

16

Must remain a button type 1. Text can be changed. An application
or help function can be defined. No icon can be added.

17–22

Fully customizable.

Defining entry types: Button00 must be a unique identifier. The number
determines the order by which the buttons are displayed in the left panel.
Button00=[0-8] This parameter determines the button type. This number can be an
integer 0 through 8. The following table explains the type and behavior of each
button type:
Table 18. Entry type parameters
Parameter

Button type

0

Empty field. Use this value when you want to leave a row blank
and unused.

1

Section head text. Use this setting to establish a major grouping or
section head.

2

Application launch. Define an application or command file to be
started when the user clicks the button or text.

3

Opera help for the Rescue and Recovery environment. Define a
help topic to be launched using the Opera browser.

4

Display a restart message window before launching. Change the
value to direct the GUI to present a message to the user that the
computer must be restarted before the specified function is
executed.

5

Reserved.

6

Reserved.

7

Launch and wait. Use this value to force the environment to wait
for a return code from the launched application before continuing.
The return code is expected to be in the environment variable,
%errorlevel%.

8

Launch application. The GUI retrieves the Country Code and
language before starting the application. It is used for Web links
that have CGI scripts to open a Web page from a certain country
or in a certain language.

9

Reserved.

10

Reserved.

Defining entry fields:
Button00=[0-10], "title"
The text following the button type parameter specifies the text or title of
the button. If the text exceeds the width of the left panel, the text is cut
and ellipsis points indicate that more characters follow. The full title text is
displayed when using hover help.
Button00=[0-10], "title", file.bmp
Following the title text, specify the file name of the bitmap that you want
to use as an icon for the button being created. The bitmap must be no
larger than 15 pixels by 15 pixels to fit correctly.

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Rescue and Recovery 4.2 Deployment Guide

Button00=[0-10], "title", file.bmp, [0 or 1]
This setting directs the environment to display or hide the entry. The value
0 hides the entry. If the value is set to 0, then the a blank line is displayed.
The value 1 displays the entry.
Button00=[0-10], "title", file.bmp, [0 or 1], 1
This is a reserved function and must always be set to 1.
Button00=[0-10], "title", file.bmp, [0 or 1], 1, [0 or 1]
To require a password prior to starting an application, place a value of 1 in
this position. If you set this value to 0, no password is required before a
specified application is started.
Button00=[0-10], "title", file.bmp, [0 or 1], 1, [0 or 1],
%sysdrive%[pathname\executable]
The value of %sysdrive% must be the boot drive letter. Following the boot
drive letter, you must provide a fully qualified path to an application or
command file.
Button00=[0-10], "title", file.bmp, [0 or 1], 1, [0 or 1],%sysdrive
%[pathname\executable], [parameters]
Provide the parameters required by the target application that is being
started.
If you are not providing values for various fields, you must provide the required
commas in order for the button definition to be accepted and to run correctly. For
example, if you are creating a group heading, ″Rescue and Recover,″ the following
would be the code for the entry:
Button04=1, "Rescue and Recover",,,,,,

Entries 02, 07, 11 and 16 must remain type 0 (or header) entries, and they always
fall in their numerical places. The availability of entries that fall under the headers
can be reduced by setting fully customizable entries to type 0-blank lines in the left
panel. However, the total number of entries cannot exceed twenty-three.
The following table shows the function and executable that you can start from the
left-panel entries:
Table 19. Left-panel functions and executables
Function

Executable

Recover files

WIZRR.EXE

Restore from backup

WIZRR.EXE

Create migration file

WIZRR.EXE

Open browser

OPERA.EXE

Map a network drive

MAPDRV.EXE

Diagnose hardware

RDIAGS.CMD; launches the PC Doctor
application, IBM, and Lenovo-branded
preinstallation models only

Create diagnostic diskettes

DDIAGS.CMD

Changing entries and functions in the right panel
Changing the right-panel entries require editing the pdaguixx.ini (where xx is the
language designation) file. For information regarding getting pdaguixx.ini from the
Rescue and Recovery environment and replacing the file, see “Example:
pdaguixx.ini” on page 37.
Chapter 3. Configurations

41

Customizing the function links in the right panel: To change the functions of the
links that span the top of the right panel, modify the [TitleBar] section of
pdaguixx.ini (where xx is the language designation). These links operate the same
way as the left-panel entries. The button number values are 00 through 04. The
same applications that can be started from the left panel can be started from the
[TitleBar] entries. See “Using RRUTIL.EXE” on page 32 for a complete list of
executables that can be started from the title bar.
Modifying user messages and window status: pdaguixx.ini (where xx is the
language designation) contains two sections with messages to the user that you
can modify:
[Welcome window]
[Reboot messages]

The Welcome window is defined in the [Welcome] section of pdaguixx.ini (where
xx is the language designation). Depending on the changes that you have made to
the left panel, you can change the information in the title line and lines 01 through
12. You can set the font that the title, head and bold is displayed in.
The following settings are an example for the [Welcome] section:
[Welcome]
Title = "Welcome to Rescue and Recovery"
Line01 = "The Rescue and Recovery(TM) workspace provides a number of tools
to help you recover from problems that prevent you from accessing the Windows(R)
environment."
Line02 = "You can do the following:"
Line03 = "*Rescue and restore your files, folder or backups using Rescue and
Recovery(TM)"
Line05 = "*Configure your system settings and passwords"
Line06 = "your system settings and passwords"
Line07 = "*Communicate using the Internet and link to the Lenovo support site"
Line08 = "use the Internet and link to the Lenovo support site"
Line09 = "*Troubleshoot problems using diagnostics"
Line10 = "diagnose problems using diagnostics"
Line11 = "Features may vary based on installation options.
For additional information, click Introduction
in the Rescue and Recovery menu."
Line12 = "NOTICE:"
Line13 = "By using this software, you are bound by the
terms of the License Agreement. To view the license,
click Help in the Rescue and Recovery toolbar,
and then click View License."
Continue = "Continue"
NowShow = "Do not show again"
NoShowCk =0
WelcomeTitle = "Arial Bold"
WelcomeText = "Arial"
WelcomeBold = "Arial Bold"

The following settings are for the Title Bar Help functions on the user interface:
v Command0
An HTML page to be started for the base help page.
v Command1
Lenovo License Agreement HTML page.
v HELP
Help
v LICENSE
License

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v CANCEL
Cancel
v Command0
%sysdrive%Preboot\Helps\en\f_welcom.htm
v Command1
%sysdrive%Preboot\Helps\en\C_ILA.htm
To hide the Welcome window, change NoShowCk=0 to NoShowCk=1. To change the
display fonts for the title and welcome text, edit the last three lines of the
preceding example according to your font design preferences.
Note: Do not change or delete lines 13 and 14.
In the [REBOOT] section of the pdaguixx.ini (where xx is the language designation)
file, you can modify the values in the following lines:
NoShowChk=
RebootText=

The two values for ″NoShowChk″ are 0 and 1. To hide the message, mark the
check box. When the check box is marked, the value is set to 0. To have the
message displayed, change the value to 1.
If necessary, the font for messages in the [REBOOT] section can be changed. For
example, this value can be set as follows:
RebootText = "Arial"

Note: The following sections of pdaguixx.ini (where xx is the language
designation) are available in the file, but cannot be customized: [Messages],
[EXITMSG], and [HelpDlg].

Removing Factory Restore
To hide the Restore to Factory Contents option in Windows PE, rename the file
\preboot\recover\Recovery.cmd to another name and that option will not appear
on the wizard. That renamed .cmd file can later be run to restore from factory
contents. If the service partition has been removed, then this step is not necessary.

Configuring the Opera browser
The Opera browser has two configuration files: the default configuration file, and
the active configuration file. An user can make changes to the active configuration
file, but loses changes made when Rescue and Recovery is restarted.
To make permanent changes to the browser, edit the copies of both the opera6.ini
and the norm1.ini that are on the %systemdrive% (C:) in the following folder path:
C:\PREBOOT\OPERA\PROFILE. The temporary, active copy of opera6.ini is on
the ramdrive (Z:) in the Z:\PREBOOT\OPERA\PROFILE directory.
Notes:
1. To get, edit, and place the opera6.ini and norm1.ini files, see “Using
RRUTIL.EXE” on page 32.
2. The Opera workspace has been modified to provide enhanced security. Some
browser functions have been deleted.

Chapter 3. Configurations

43

Opera will not save settings after it is closed
If you are using Rescue and Recovery under Microsoft Vista and want to have the
Opera browser remember its preferences during the current boot to the PreDesktop
Area, modify the opera.exe file. Specify the full path to the settings file on the fifth
line of the \preboot\opera\opera_web.cmd from
start opera.exe /Settings opera_default.ini %1

to
start opera.exe /Settings %tvtdrive%\preboot\opera\opera_default.ini %1

Note: If you reboot, your changed preferences will be lost even with this change.

E-mail
Rescue and Recovery provides support for Web-based e-mail through the Opera
browser. Opera provides IMAP-based e-mail which can be enabled through the
large enterprise configuration, but is not supported. To get the reference
information on how to enable, read the System Administrator’s Handbook at:
http://www.opera.com/support/mastering/sysadmin/

Disabling the address bar
To disable the address bar in Opera, complete the following procedure:
1. Get the file MINIMAL_TOOLBAR(1).INI from C:\PREBOOT\OPERA\
PROFILE\TOOLBAR by using the RRUTIL process described in “Using
RRUTIL.EXE” on page 32.
2. Open the file for editing.
3. Locate the [Document Toolbar] section of the file.
4. Locate the ″Address0″ entry.
5. Place a semicolon (; - a comment delimiter) in front of the ″Address0″ entry.
Note: Stopping here and continuing to step 7 disables the Opera toolbar, but
leaves a nonfunctional Go button and toolbar graphic. To remove the Go button
and the toolbar, continue with step 6.
6. Locate the following entries and then place a semicolon in front of each:
Button1, 21197=Go Zoom2

7. Save the file.
8. Put the file by using the RRUTIL process as described in “Using RRUTIL.EXE”
on page 32. The address bar is disabled when Opera runs.

Customizing bookmarks
The Opera browser is configured to read the bookmarks established in this
ramdrive file: Z:\OPERADEF6.ADR. This file is generated when Rescue and
Recovery is started from code in the startup routine. The startup routine
automatically imports Windows Internet Explorer bookmarks and adds some
additional bookmarks. Because the ramdrive file that is generated on startup is not
permanent, it adds bookmarks to Internet Explorer, which is automatically
imported when the Rescue and Recovery environment is started.
You can exclude some or all of the Internet Explorer favorites. To exclude specific
Windows users’ favorites do the following:
1. Get C:\PREBOOT\STARTUP\OPERA_010.CMD by using the RRUTIL process
described in “Using RRUTIL.EXE” on page 32.
2. Open the file for editing.
3. Locate the following line in the .CMD file: PYTHON.EXE.FAVS.PYC
Z:\OPERADEF6.ADR

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Rescue and Recovery 4.2 Deployment Guide

4. At the end of this line of code, type in quotations the names of the Windows
users whose favorites you want to exclude. For example, if you want to
exclude the favorites for All Users and Administrator, enter the following:
python.exe favs.pyc z:\Operadef6.adr "All Users, Administrator"

5. Save the file.
6. Put the file back by using the RRUTIL process described in “Using
RRUTIL.EXE” on page 32.
If you do not want any of the Internet Explorer favorites to be displayed in the
browser provided in the Rescue and Recovery environment, complete the
following steps:
1. Get the C:\PREBOOT\STARTUP\OPERA_010.CMD for editing by using the
RRUTIL process as described in “Using RRUTIL.EXE” on page 32.
2. Open the file for editing.
3. Locate the following line in the .CMD file: PYTHON.EXE.FAVS.PYC
Z:\OPERADEF6.ADR
4. Complete one of the following:
a. Type REM at the beginning of the line, as follows:
REM python.exe favs.pyc z:\Operadef6.adr

b. Delete the line of code from the file.
5. Save the file.
6. Put the file back by using the RRUTIL process described in “Using
RRUTIL.EXE” on page 32.

Changing proxy settings
To change the proxy settings for the Opera browser, do the following:
1. Get the file C:\PREBOOT\OPERA\PROFILE\norm1.ini by using the RRUTIL
process described in “Using RRUTIL.EXE” on page 32.
2. Open the file for editing.
3. Add the following section to the bottom of the norm1.ini file:
Note: The [0 or 1] variable indicates that the check item is either enabled (1) or
disabled (0).
[Proxy]
Use HTTPS=[0 or 1]
Use FTP=[0 or 1]
Use GOPHER=[0 or 1]
Use WAIS=[0 or 1]
HTTP Server=[HTTP server]
HTTPS Server=[HTTPS server]
FTP Server=[FTP server]
Gopher Server= [Gopher server]
WAIS Server Enable HTTP 1.1 for proxy=[0 or 1]
Use HTTP=[0 or 1]
Use Automatic Proxy Configuration= [0 or 1]
Automatic Proxy Configuration URL= [URL]
No Proxy Servers Check= [0 or 1]
No Proxy Servers =

4. Save the file.
5. Put the file back by using the RRUTIL process described in “Using
RRUTIL.EXE” on page 32.

Chapter 3. Configurations

45

To add an HTTP, HTTPS, FTP, Gopher, or WAIS proxy server, type =
after the appropriate line. For example, if the address of your proxy server is http://www.your company.com/proxy, the HTTP Server line would read as follows: HTTP Server=http://www.your company.com/proxy To add the port to the entry, place a colon after the address and type the port number. The same is true for the ″No Proxy Servers″ and ″Automatic Proxy Configuration URL″ fields. z:\preboot\opera\profile\opera6.ini Enabling or specifying the full download path There are numerous settings that you can set to enable display of the ″Save As″ window. The most straightforward method follows: 1. Get the C:\PREBOOT\OPERA\DEFAULTS\STANDARD_menu.ini file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 2. Locate the following string: ;;Item, 50761 3. Open the file for editing. 4. Locate the [Link Popup Menu]. 5. Remove the two semicolons, and then save the file. When Rescue and Recovery is closed and reopened, a user is able to right-click a link and the ″Save Target As″ option is displayed. This results in display of the ″Save As″ window. Note: Straight links (not redirected links) work with the preceding procedure. For example, if a link targets a .php script, Opera saves the script only, not the file to which the script points. 6. Put the file back by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. To specify a fixed download directory, do the following: 1. Get the C:\PREBOOT\OPERA\norm1.ini file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 2. Open the file for editing. 3. In the file, locate this line: Download Directory=%OpShare% 4. Change %OpShare% to the full path of the directory to which you want downloaded files to be saved. 5. Save the norm1.ini file. When Rescue and Recovery is closed and reopened, Opera saves downloaded files to the specified directory. 6. Put the file back by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. Notes: 1. Customizing the full path for downloading does not enable users to save the target file, even if the link is redirected. 2. The Opera browser is configured to download only the .zip, .exe, and .txt file types, and customizing only changes Opera behavior for these file types. Internet access is provided to help users get up and running. For the purposes of Rescue and Recovery, the number of recognized file types is limited. If another file type needs to be transferred, create a .zip file, which can then be extracted.) 3. File types are recognized by MIME (Multipurpose Internet Mail Extensions) type rather than by file extension. For example, if a .txt file is named with .euy as an extension, the file is still open in the Opera browser as a text file. 46 Rescue and Recovery 4.2 Deployment Guide Adding a specific file extension to the downloadable files list You can add to the list of files that can be downloaded through the Rescue and Recovery browser. To add to the list, complete the following procedure: 1. Make sure that Opera is closed and that all Opera windows are closed, including the Rescue and Recovery help files. 2. Get the C:\PREBOOT\OPERA\norm1.ini file using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 3. Open the file for editing. 4. Locate the [File Types] section of the file. 5. Use the search function find the desired file, then do one of the following: v If the extension is found, but files with that extension do not work correctly, complete the following steps: a. Change the value following the extension from 8 to 1. (A value of 8 tells the browser to ignore the file. A value of 1 instructs the browser to save the file.) For example, change the following: video/mgpeg=8,,,,mpeg,mpg,mpe,m2v,m1v,mpa,| to video/mgpeg=1,,,,mpeg,mpg,mpe,m2v,m1v,mpa,| b. Scroll up to the [File Types Extension] section of the norm1.ini file, and then search for the mime type of the file. For example, find the following: VIDEO/MPEG=,8 c. Change the ,8 value to the following: %opshare%\,2 Note: If the specified value is already set , do not change the value. d. Save the file, and then copy the file to opera6.ini, and then restart Rescue and Recovery for the changes to be effective. v If the extension is not present and files of the desired type do not work correctly, do the following: a. In the [File Types Extension] section of norm1.ini, locate the temporary mime entry. The following is an example: temporary=1,,,,lwp,prz,mwp,mas,smc,dgm,| b. Add the file type extension to the list. For example, if you want to add .CAB as a recognized extension, add it according to the following sample entry: temporary=1,,,,lwp,prz,mwp,mas,smc,dgm,cab,| Note: The trailing comma and pipe symbol are essential for this setting to work. If either is omitted, all file extensions in the list might be disabled. c. Save the file to the directory path C:\TEMP\. d. Copy the file to opera6.ini. e. Restart the Rescue and Recovery workspace for the changes to be effective. Changing the behavior of files with specific extensions You can change the behavior of files by replacing values in the norm1.ini file. To change file behavior by extension, do the following: 1. Close Opera and all active Opera windows, including help files. 2. Get the preboot\opera\norm1.ini file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 3. Open the file for editing. Chapter 3. Configurations 47 4. Locate the [File Types] section of the file. Search for the extension you want to work with. For example, you want all .txt files to be saved to the SWSHARE folder. 5. Find the following entry: TEXT/PLAIN=2,,,,TXT,| Note: A value of 2 instructs the browser to display the text in Opera. A value of 1 instructs the browser to save the target file in the SWSHARE folder. 6. Continuing with the .txt example, change the line to read as follows: TEXT/PLAIN=1,,,,TXT,| 7. Save the file. 8. Put the file back by using the RRUTIL process as described in “Using RRUTIL.EXE” on page 32. 9. Restart the Rescue and Recovery workspace for changes to be effective. Adding a static IP address To add a Static IP address, complete the following steps:. 1. Get the \MININT\SYSTEM32 winbom.ini file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 2. Open the file for editing. 3. Add [WinPE.Net] section before [PnPDriverUpdate] in winbom.ini file. For example, consider the following file: winbom.ini [Factory] WinBOMType=WinPE Reseal=No [WinPE] Restart=No [PnPDriverUpdate] [PnPDrivers] [NetCards] [UpdateInis] [FactoryRunOnce] [Branding] [AppPreInstall] You must add the following lines to the [WinPE.Net] section. [WinPE.Net] Gateway=9.44.72.1 IPConfig =9.44.72.36 StartNet=Yes SubnetMask=255.255.255.128 4. Get the \PREBOOT\SWWORK NETSTART.TBI file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 5. Change factory -minint to factory -winpe 6. Comment out the following lines: regsvr32 /s netcfgx.dll netcfg -v -winpe net start dhcp net start nla 48 Rescue and Recovery 4.2 Deployment Guide 7. Put the \SWWORK\ NETSTART.TBI and \MININT\SYSTEM32 winbom.ini files back by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. Note: The default environment supports only the DHCP environment. The following table provides the entry and description for IP configurations: Table 20. Static IP address entries Entry Description Gateway Specifies the IP address of an IP router. Configuring a default gateway creates a default route in the IP routing table. Syntax: Gateway = xxx.xxx.xxx.xxx IPConfig Specifies the IP address that Windows PE uses to connect to a network. Syntax: IPConfig = xxx.xxx.xxx.xxx StartNet Specifies whether to start networking services. Syntax: StartNet = Yes | No SubnetMask Specifies a 32-bit value that enables the recipient of IP packets to distinguish the network ID and host ID portions of the IP address. Syntax: SubnetMask = xxx.xxx.xxx.xxx Changing the video resolution You can change the video resolution by changing the default Predesktop Area resolution settings of 800 × 600 × 16-bit. To change the settings, complete the following procedures: 1. Get the \MININT\SYSTEM32\WINBOM.INI file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. 2. Open the file for editing. 3. Add the following entries: [ComputerSettings] DisplayResolution=800x600x16 or 1024x768x16 When the Rescue and Recovery environment starts, you see an additional window during startup that is titled ″Factory preinstallation″. The colors are reduced from thousands to 256. 4. Put back the \MININT\SYSTEM32\WINBOM.INI file by using the RRUTIL process described in “Using RRUTIL.EXE” on page 32. Startup applications The Rescue and Recovery Windows PE environment has the ability to support a startup scripts, programs, or customized programs. These scripts or programs will be processed before the Rescue and Recovery Windows PE environment reaches the main PE interface page. The directory to place the scripts or programs is \Preboot\Startup. Scripts or programs in this directory are processed alphanumerically. For example, a script called a.bat would be processed before 1.exe. To place a script or program in this directory, complete the following steps: Chapter 3. Configurations 49 1. Get the RRUTIL from the Lenovo Rescue and Recovery Administration Tools site at: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu Create a Temp directory. In the \Temp directory create the following directory tree: \preboot\startup. Put the script or program into the \Temp\preboot\startup path. From a command line, type in RRUTIL –p \Temp. To verify that the script or program was copied successfully, type in RRUTIL –g from a command line. This will generate a file named getlist.txt. 7. Examine the contents of getlist.txt for the \preboot\startup directory. The script or program should be listed under this tree. 2. 3. 4. 5. 6. Passwords The following are four password options available in the Predesktop Area: v Predesktop Area or Master password v User ID and password or passphrase v Backup password v No password Predesktop Area or master password You can set an independent Predesktop Area password. This password is set through the command line interface, and is the only password option available if Rescue and Recovery 4.2 only is installed on the system. You can create this Predesktop Area password using the following command: C:\Program Files\Lenovo\RnR\pe_masterpw_app.exe.The parameters for this command are: Table 21. Parameter Description pe_masterpw_app.exe —create password Creates the actual password. pe_masterpw_app.exe.exe —verify password Verifies that the password is valid and that it can be used. pe_masterpw_app.exe.exe —remove Removes the password pe_masterpw_app.exe.exe —exists Checks to see if the password exists. pe_masterpw_app.exe.exe —silent Hides all the messages. Backup password The backup password can be set through the GUI Set Password or command line interface RRCMD with backup specified. Following are some examples: rrcmd backup location=L name=mybackup password=pass rrcmd basebackup location=L name=basebackup password=pass rrcmd sysprepbackup location=L name=Sysprep Backup password=pass No password This option uses no authentication and allows the user to enter the Predesktop Area without using a password. 50 Rescue and Recovery 4.2 Deployment Guide Password access There are three options for password access: v Master password v User ID and password or passphrase v No password Master password The master password is a single password that allows you access to the Predesktop Area and backups. This is set by using the command line interface, and is the only password option if Client Security Solution is not installed. User ID and password or passphrase This option uses the Client Security Solution code for password or passphrase management. The Client Security Solution GINA will prompt the user for this password or passphrase on startup of the Predesktop Area. This provides better security for a multi-user environment. If a user logs on using the GINA, that user is allowed access to that user’s files only, and no one else’s. This option can be set through the command line interface or the GUI. No password This option uses no authentication. Log files Here are log files located in the c:\swshare directory: v Engine.log Logs all functions by the engine and the main backup service. v rr.log Logs functions by the main Rescue and Recovery GUI interface. v Restore.log Logs restore operations like full restore, rejuvenation, and single file restores. v tvtsched.log Log for the scheduler service that call Rescue and Recovery and egatherer. v Rescue.log Log for antidote, specifically for the mailman.exe function. Chapter 3. Configurations 51 52 Rescue and Recovery 4.2 Deployment Guide Chapter 4. Rejuvenation and migration As part of the Rescue and Recovery program, rejuvenation and migration tools are utilized to help you rejuvenate and migrate your data and settings. Migration methods are managed with System Migration Assistant. For additional information about System Migration Assistant, see the deployment guide or the users guide at: www.lenovo.com/support To assist you with rejuvenation and migration, this chapter provides the following information: v “Creating a command file” v “File commands” on page 54 v “File-migration commands” on page 57 v “Examples of file-migration commands” on page 61 v “Migrating additional application settings” on page 62 Creating a command file During the capture phase, System Migration Assistant reads the contents of the command file and archives settings. This section contains information about command files and the statements that they can contain. System Migration Assistant provides a default command file (command.xml), that you can use as a template to create a customized command file. If you installed System Migration Assistant in the default location, this file is located in the d:\%RR%\migration\bin directory. Note: XML technology is used to describe command file commands. Consider the following points concerning command files: v XML Command file must be saved in Unicode (UTF-16) format. v The command file follows XML version 1.0 syntax, and is case-sensitive. v Each command and parameter section must start with and end with , and its value must be described between those tags. v Syntax errors might cause an error when you run System Migration Assistant. If System Migration Assistant encounters an error, it writes the error to the log file and continues the operation. Depending on the severity of the error, the end results may be corrupted. © Lenovo 2007. Portions © IBM Corp. 2005. 53 File commands The following table contains information about the commands, with the exception of those concerning file migration or the registry, that can be used in a command file: Table 22. Command Parameters Parameter Values and Examples v To select a desktop setting, set the parameter to True. Otherwise, set the parameter to False or leave it unspecified. v v v v v v v v v v v v v v v v For example: true true true false true v v v v v v For example: v true false v v v v v 54 To select a desktop setting, set the parameter to True. Otherwise, set the parameter to False or leave it unspecified. Rescue and Recovery 4.2 Deployment Guide Table 22. (continued) Command Parameters Parameter Values and Examples For a list of all the applications that are supported, see the ThinkVantage System Migration Assistant User’s Guide located at: http://www.lenovo.com /thinkvantage For example: To capture all applications supported, set $(all). Lotus Notes Microsoft Office or $(all) v v v v To capture or apply the registry settings, specify the hive, keyname and value as the parameters in the command file. For example: <236.233.218>. To capture all user profiles, set $(all) or use *\* as a wild card for all users. Otherwise, specify users individually. The following wild cards are available. v *\* for a variable length wild card v % for a fixed length wild card (1 character) For example: Administrator domain\Kelli To exclude users from the migration process, specify the domain and user name of the user. The following wild cards are available. v * for a variable length wild card v % for a fixed length wild card (1 character) Chapter 4. Rejuvenation and migration 55 Table 22. (continued) Command Parameters Parameter Values and Examples This control statement is effective for both the source and the target computer. To capture all printers, set the parameter to $(all). Specify each printer individually to capture the default printer only. Set the parameter to $(DefaultPrinter). For example: $(all) or Lenovo 5589-L36 or $(DefaultPrinter) 56 Rescue and Recovery 4.2 Deployment Guide Table 22. (continued) Command Parameters Parameter Values and Examples To deselect all registry settings, set to True. Otherwise, set to False or leave it unspecified. To overwrite existing files, set to True. Otherwise, set to False or leave it unspecified. To specify the directory to where log files are written, enter a fully qualified directory name. You can specify a shared directory on another system. If you do not set this parameter, the log files write to d:/InstDir/, where c is the drive letter of the hard disk drive and /InstDir/ is the directory where the applications are installed. To specify the directory to where temporary files are written, enter a fully qualified directory name. You can specify a shared directory on another system. If you do not set this parameter, temporary files are written to c:/InstDir/etc/data, where c is the drive letter of the hard disk drive and /InstDir/ is the directory where the applications are installed. To copy only those icons that have active links, set to True. Otherwise, set the parameter to False or leave it unspecified. File-migration commands System Migration Assistant processes file-migration commands in the following order: file inclusion commands are performed first, then file exclusion commands are performed from the inclusion files. System Migration Assistant selects and unselects files on the basis of the original location of files and folders on the source computer. File redirection statements are stored in the profile and are interpreted during the apply phase. File migration is recursive into sub-directories. The processing of file and directory names is not case sensitive. Chapter 4. Rejuvenation and migration 57 The following table contains information about the file-migration commands. All file migration commands are optional. Table 23. Command Parameter Description Example Starts the process of a command. The parameter ends the process of a command. To capture or apply file migration, set the parameter to True. Otherwise, set the parameter to False or leave it unspecified. For example: true Specifies the drive letter to exclude drives from being scanned. v is the fully-qualified filename. You can use wildcard character for both filename and folder name. v is For example: D E To search for matching files in the specified directories. For example: Example 1 an optional c:\MyWorkFolder\ls parameter that you can use to select files based on the date when they Note: To specify the folder were created. name, add .\. at the end of – is the description. either NEWER or OLDER. – is the baseline date in mm/dd/yyyy format. 58 Rescue and Recovery 4.2 Deployment Guide Table 23. (continued) Command Parameter Description Example v is the optional parameter to select files based on their size. Example 2 – P - preserves the path of the file and recreates the file on the target system starting at the location specified by the parameter. Example 4 where C:\MyWorkFolder\*.* – is either LARGER or SMALLER. NEWER – is the file 07/31/2005 size in MB. v is an optional parameter that specifies the Example 3 name of the destination folder on the target system where the C:\MyWorkFolder/*.* files will be written. v is an optional parameter SMALLER that specifies how the file path is to 200 be handled. Specify either of the following: – R - removes the path of the file and places the file directly in the location specified by the parameter. C:\MyWorkFolder\*.* D:\MyNewWorkFolder Note: If the P or R command is not used in the tag, the default is to leave the empty, for example, . Chapter 4. Rejuvenation and migration 59 Table 23. (continued) Command Parameter v is a fully qualified file name or folder name. You can use the wild card character for both file name and folder name. v is where Description Example To unselect all matching files in a specified directory For example: Example 1 an optional C:\YourWorkFolder command that you can use to select files based on the date when they Example 2 were created. is either NEWER or OLDER. C:\YourWorkFolder is the baseline date in mm/dd/yyyy OLDER format. v 07/31/2005 Optional parameter to select files based on their size. – is either LARGER or SMALLER. Example 3 is the file size in MB. C:\YourWorkFolder LARGER 200 60 Rescue and Recovery 4.2 Deployment Guide Examples of file-migration commands This section contains examples of file-migration commands. These examples demonstrate how to combine file-inclusion and file-exclusion commands to refine your file selection. Only the file-handling sections of the command file are shown. Selecting files during the capture phase This section contains three examples of code used to select files during the capture phase. Example 1 The following code example selects all files with a .doc extension (Microsoft Word documents) and relocates them in the “d:\My Documents” directory. It then excludes all files that are in the d:\No_Longer_Used directory. *:\*.doc/s d:\My Documents r d:\No_Longer_Used\ Example 2 The following code example selects the contents of the drive, excluding all files located in the root of the d drive and all files with a .tmp extension. d:\*.* *:\*.tmp/s Example 3 The following code example selects the entire contents of the c drive, excluding all files located in the directory: %windir%. The %windir% directory specifies the Windows directory. C:\*.*/s %windir%\ Chapter 4. Rejuvenation and migration 61 Example 4 The following code example selects the entire contents of the %USERPROFILE% folder that is the User Profile Path of the current logon user, excluding all files with a .dat extension and “Local Settings” subfolder. %USERPROFILE%\ Migrating additional application settings To create custom application files, you must have a thorough knowledge of the application, including the storage locations of customized settings. By default, System Migration Assistant is pre-configured to migrate settings for several applications. You can also create a custom application file to migrate settings for additional applications. This file must be named application.xml or application.smaapp and located in the c:\%RR%\Migration\bin\Apps, where Apps specifies the application and c is the drive letter of the hard disk drive. Priority is given to the application.smaapp file when both the application.smaapp file and application.xml custom applications file of the same application exist. To support a new application, you can copy an existing application file and make the necessary changes. For example, Microsoft_Access.xml is an existing application file. Consider the following points about application files: v application.xml – By default, only application.xml exists. – The enclosed with ″″ is treated as comments. For example: – Each command must be described in a separate section. – Each section begins with a command enclosed by tags, for example, or . You can enter one or more fields in a section; each field must be on a separate line. – If the application file contains syntax errors, the operation continues and writes the errors to the log file. 62 Rescue and Recovery 4.2 Deployment Guide Table 24 shows information about application files: Table 24. Section Command Value What it does A text string. Leading spaces are ignored; do not enclose the text string in quotation marks. Specifies the non-version-specific name of the application. When you run in batch mode, you use this string in the applications section of the command file. A numeric value. Specifies the System Migration Assistant version number. For example: Adobe Acrobat Reader For example, SMA 5.0 ShortName where ShortName is a versionspecific short name for an application. Specifies a version-specific short name for one or more applications. For example, Acrobat_Reader_50 where ShortName is the short name for an application that you specified in the “Applications” section. A text string Specifies the name of the application. A numeric value Specifies the version of the application. Root, PathAndKey Specifies a registry key. System Migration Assistant detects an application by searching for the specified registry key. For example, HKLM Software\Adobe\Acrobat Reader\5.0\ Chapter 4. Rejuvenation and migration 63 For example: WinXP HKLM Software\Adobe\Acrobat Reader\5.0\InstallPath (Default) Win2000 HKLM Software\adobe\Acrobat Reader\5.0\InstallPath (Default) A text string Specifies the operating system, and can be one of the following: v Windows Vista v Windows XP v Windows 2000 v Windows NT v Windows 98 hive is either HKLM or HKCU. keyname is the keyname. value is an optional command that specifies the registry value that is migrated. 64 Rescue and Recovery 4.2 Deployment Guide Specifies the installation directory as it appears in the registry. SMAVariable\Location[|File][/s] where Specifies the customization files that you want to migrate. v SMAvariable is one of the following For example: variables that specify the location %AppData Directory%\Adobe\Acrobat\Whapi of the customization files: – %Windows Directory% (location of operating-system files) System Migration Assistant captures the files in – %Install Directory% (location of %AppData Directory%\Adobe\Acrobat\Whapi the application as defined in the folder. The files in the subdirectories are not Install_Directories section) included. – %Appdata Directory% (the %AppData Directory%\Adobe\Acrobat\Whapi\ /s Application Data directory, which is a subdirectory of the user profile directory) System Migration Assistant captures the files in – %LocalAppdata Directory% (the %AppData Directory%\Adobe\Acrobat\Whapi Application Data directory in the folder. The files in the subdirectories are included. Local Settings folder, which is a subdirectory of the user profile %AppData Directory%\Adobe\Acrobat\Whapi\*.* directory) – %Cookies Directory% (the Cookies directory, which is a System Migration Assistant captures the files in subdirectory of the user profile %AppData Directory%\Adobe\Acrobat\Whapi directory) folder. The files in the subdirectories are not included. – %Favorites Directory% (the Favorites directory, which is a %AppData Directory%\Adobe\Acrobat\Whapi\*.* /s subdirectory of the user profile directory) – %Personal Directory% (the Personal directory, which is a subdirectory (My Documents) of the user profile directory. This environment variable cannot be used by Windows NT4.) System Migration Assistant captures the files in %AppData Directory%\Adobe\Acrobat\Whapi folder. The files in the subdirectories are included. %AppData Directory%\Adobe\Acrobat\Whapi When “\” does not follow “Whapi”, System Migration Assistant treats “Whapi” not as a folder but as a file. Chapter 4. Rejuvenation and migration 65 v Location specifies a fully qualified file or directory. You can use wildcard characters in the file name but not the path. If you specify a directory, all files are copied. v [File] is an optional parameter that can be used only if Location specifies a directory, and File is the file to be copied. You can use wildcard characters in the file name but not the path. v [/s] is an optional parameter. If you use [/s], all files in subdirectories are copied. v SMA5.0 user can use Windows environment variable. The environment variable of the user who started SMA is used as the value of a Windows environment variable. Optional hive is either HKLM or HKCU. keyname is the keyname. Value is an optional command that specifies the registry value that is migrated. Specifies the registry entries that you want to migrate. For example: HKCU Software\Adobe\Acrobat Optional hive is either HKLM or HKCU. keyname is the keyname. Value is an optional command that specifies the registry value that is migrated. 66 Rescue and Recovery 4.2 Deployment Guide Specifies registry keys and values that you want to exclude from the selected registry entries. For example: HKCU Software\Adobe\Acrobat Reader\5.0\AdobeViewer xRes Specifies customization files to be migrated specifies the operating system and is one of the following values: For example: WinXP v WinXP v Win2000 HKCU v WinNT Software\Lotus\Organizer\99.0\Paths v Win98 Backup specifies the registry entry and is in the format hive, keyname, *.*/s value, where: v hive is either HKLM or HKCU. v Windows Vista v keyname is the keyname. v value is an optional command that specifies the registry value the is migrated. File is the file name. You can use wildcard characters. File is the file name. You can use wildcard characters. Optional performs Batch processing before processing by Apply. For example: performs Batch processing after processing by Apply. For example: Creating an application file To determine which application settings must be migrated for custom application files, you must carefully test the applications. Complete the following steps to create an application file: 1. Use a text editor that can handle Unicode to open an existing application.xml file. If you installed SMA in the default location, the application.xml files are located in the d:\%RR%\Migration\bin\Apps directory, where d is the drive letter of the hard disk drive. Chapter 4. Rejuvenation and migration 67 2. Modify this application.xml file for the application and applications settings that you want to migrate. 3. Modify the information in the section. 4. Modify the and commands in the section. 5. Determine the registry keys that must be migrated: a. Click Start, and then click Run. The Run window opens. In the Open field, type regedit and click OK. The Registry Editor window opens. b. In the left pane, expand the HKEY_LOCAL_MACHINE node. c. Expand the Software node. d. Expand the vendor-specific node, for example, Adobe. e. Continue navigating until you have located the registry key for the application. In this example, the registry key is SOFTWARE\Adobe\ Acrobat Reader\6.0. f. Set the value of theDetect field. For example: HKLM Software\Adobe|acrobat Reader\6.0 WinXP HKLMSoftware\Adobe\Acrobat Reader\6.0\InstallPath (Default) Note: If you do not find an application-specific directory in the HKLM\Software\Microsoft\Windows\CurrentVersion\AppPaths directory, you must locate a directory that contains the installation path elsewhere in the HKLM\Software tree. Then, use that key in the section 8. In the section, specify the customization files you want to migrate. a. Since many applications by default save files in the Documents and settings subdirectory, check the Application data directory for directories that pertain to the application. If one exists, you can use the following command to migrate the directory and files: SMAvariable\Location\[File] [/s] where Location\ is a fully qualified file or directory, and [File] is an optional parameter that can be used only if Location\ specifies a directory. In the Adobe Reader example, the customization files are in the Preferences directory. 68 Rescue and Recovery 4.2 Deployment Guide b. Check all related directories for personal settings that might be stored there. c. Check the Local Settings directory. 9. Determine registry entries that you want to migrate. They will be in HKCU (HKEY_CURRENT_USER). In the section of the application file, add the appropriate commands. 10. Save the application.xml file in the c:\program files\lenovo\System Migration Assistant\Migration\bin\apps directory, where c is the drive letter of the hard disk drive. 11. Test the new application file. Example of an application.xml file for Adobe Reader This section contains an application file for Adobe Reader. Adobe Acrobat Reader SMA 5.0 Acrobat_Reader_70 Acrobat_Reader_60 Acrobat_Reader_50 Acrobat_Reader_50 5.0 HKLM Software\Adobe\Acrobat Reader\5.0 WinXP HKLM Software\Adobe\Acrobat Reader\5.0\InstallPath (Default) Win2000 HKLM Software\Adobe\Acrobat Reader\5.0\InstallPath (Default) Win98 HKLM Software\Adobe\Acrobat Reader\5.0\InstallPath (Default) WinNT Chapter 4. Rejuvenation and migration 69 HKLM Software\Adobe\Acrobat Reader\5.0\InstallPath (Default) %AppData Directory%\Adobe\Acrobat\Whapi\*.* /s %Personal Directory%\*.pdf HKCU Software\Adobe\Acrobat HKCU Software\Adobe\Acrobat Reader HKCU Software\Adobe\Persistent Data HKCU Software\Adobe\Acrobat Reader\5.0\AdobeViewer xRes HKCU Software\Adobe\Acrobat Reader\5.0\Adobe\Viewer yRes Adobe Acrobat Readr 6.0<\Name> 6.0 HKLM Software\Adobe\Acrobat Reader\6.0 <\AppInfo> 70 Rescue and Recovery 4.2 Deployment Guide WinXP HKLM Software\Adobe\Acrobat Reader\6.0\InstallPath (Default) Win2000 HKLM Software\Adobe\Acrobat Reader\6.0\InstallPath (Default) Win98 HKLM Software\Adobe\Acrobat Reader\6.0\InstallPath (Default) WinNT HKLM Software\Adobe\Acrobat Reader\6.0\InstallPath (Default) %AppData Directory%\Adobe\Acrobat\6.0\*.* /s %Personal Directory%\*.pdf HKCU Software\Adobe\Acrobat HKCU Software\Adobe\Acrobat Reader HKCU Software\Adobe\Acrobat Reader\6.0\AdobeViewer xRes Chapter 4. Rejuvenation and migration 71 HKCU Software\Adobe\Acrobat Reader\6.0\Adobe\Viewer yRes == "Acrobat_Reader_50" goto Update50 Reader\5.0" Reader\6.0" Reader\5.0\AdobeViewer" Reader\6.0\AdobeViewer" Adobe Acrobat Reader 7.0<\Name> 6.0 HKLM Software\Adobe\Acrobat Reader\7.0 <\AppInfo> WinXP HKLM Software\Adobe\Acrobat Reader\7.0\InstallPath (Default) Win2000 HKLM Software\Adobe\Acrobat Reader\7.0\InstallPath (Default) Win98 HKLM Software\Adobe\Acrobat Reader\7.0\InstallPath (Default) 72 Rescue and Recovery 4.2 Deployment Guide WinNT HKLM Software\Adobe\Acrobat Reader\7.0\InstallPath (Default) %AppData Directory%\Adobe\Acrobat\7.0\*.* /s %Personal Directory%\*.pdf HKCU Software\Adobe\Acrobat HKCU Software\Adobe\Acrobat Reader HKCU Software\Adobe\Acrobat Reader\7.0\AdobeViewer xRes HKCU Software\Adobe\Acrobat Reader\7.0\Adobe\Viewer yRes 74 Rescue and Recovery 4.2 Deployment Guide Chapter 5. Best Practices This chapter provides best practice scenarios to install and configure Rescue and Recovery for your enterprise. Within this chapter, you will find the following topics: v “Scenario 1 - New rollouts” v v v v v “Scenario “Scenario “Scenario “Scenario “Scenario 2 3 4 5 6 - Installing Installing Installing Installing Installing on OEM systems” on page 78 on a laptop” on page 80 on a desktop” on page 82 on Type 12 service partition” on page 84 with WIM files and Windows Vista” on page 85 v “Scenario 7 - Standalone install for CD or script files” on page 85 v “Scenario 8 - Working with Active Directory and ADM files” on page 85 Scenario 1 - New rollouts This section describes installing Rescue and Recovery in a new rollout on Lenovo-branded and IBM-branded computers. Preparing the hard disk drive The first step to consider when deploying a system is preparing the hard disk drive of your donor system. In order to make sure you are starting with a clean hard disk, you must clean out the Master Boot Record on the primary hard disk. 1. Remove all storage devices, such as second hard disks, USB hard disks, USB memory keys and PC Card Memory from the donor system, except the primary hard disk that you are going to install Windows on. Attention: Running this command will erase the entire contents of the target hard disk drive. After running, you will be unable to recover any data from the target hard disk drive. 2. Create a DOS boot diskette and place the cleandrv.exe file on it. 3. Boot the diskette (only one storage device attached). At the DOS prompt, type the following command: CLEANDRV /HDD=0 4. Install the operating system and applications. Build your donor system as though you were not installing Rescue and Recovery. The last step in the process is to install Rescue and Recovery. Installing This first step in the installation process is the extraction of the InstallShield executable to the C:\RRTEMP directory. If you are going to install Rescue and Recovery on multiple systems, performing this process one time will reduce the installation time on each machine by roughly one-half. 1. Assuming that the installation file is located in the root of the C drive, create a file EXE_EXTRACT.cmd, which will extract the file C:\z501zisXXXXus00.exe (where XXXX is the build ID) to the C:\RRTEMP directory: :: This package will extract the WWW EXE to the directory c:\RRTemp for an :: administrative installation. @ECHO OFF :: This is the name of the EXE (Without the .EXE) © Lenovo 2007. Portions © IBM Corp. 2005. 75 set BUILDID=z501zisXXXXus00.exe :: This is the drive letter for the z501zisXXXXus00.exe :: NOTE: DO NOT END THE STRING WITH A "\". IT IS ASSUMED TO NOT BE THERE. SET SOURCEDRIVE=C: :: Create the RRTemp directory on the HDD for the exploded WWW EXMD c:\RRTemp :: Explode the WWW EXE to the directory c:\RRTemp start /WAIT %SOURCEDRIVE%\%BUILDID% /a /s /v"/qn TARGETDIR=c:\RRTemp" Copy Z501ZAB10YYUS00.tvt and Z333ZAA10ZZUS00.tvt to C:\rrtemp\ (where YY and ZZ are build IDs) copy Z501ZAB10YYUS00.tvt to C:\RRTemp copy Z333ZAA10ZZUS00.tvt C: to C:\RRTemp If you want installation for supported languages besides US, copy Z501ZAB10YYUS00.tvt to C:\RRTemp (where YY is the build ID and CC is the country code). copy Z501ZAB10YYUS00.tvt to C:\RRTemp 2. You can make many customizations before the installation of Rescue and Recovery. Some examples in this scenario are: v Change maximum number of incremental backups to 4. v Set Rescue and Recovery to perform an incremental backup every day at 1:59 p.m. to the local hard disk and call it Scheduled. v Hide the Rescue and Recovery user interface to all users not in the local Administrators Group. 3. Customize the default rnrdeploy.xml file. Some parameters can be modified. See the ThinkVantage Technologies XML/ADM Supplement for more information. 4. In the same directory as the install MSI file, create an install.cmd file, which will perform several actions: v Copy the custom rnrdeploy.xml file into the installation package created in the C:\RRTemp directory: v Perform a silent installation of Rescue and Recovery without a reboot at the end. v Start Rescue and Recovery so that a base backup can be performed. v After the service is started, set up the environment to create an ISO image of the Rescue and Recovery CD (this is normally performed as part of a reboot). v Create the ISO image. v Create the base backup and reboot the system. 5. Modify the install.cmd code. The following represents the code for install.cmd: :: Copy custom rnrdeploy.xml here copy rnrdeploy.xml "c:\RRTemp\Program Files\Lenovo\Rescue and Recovery" :: Install using the MSI with no reboot (Remove "REBOOT="R"" to force a reboot) start /WAIT msiexec /i "c:\RRTemp\Rescue and Recovery.msi" /qn REBOOT="R" :: Start the service. This is needed to create a base backup. start /WAIT net start "Rescue and Recovery Service" :: Make an ISO file here - ISO will reside in c:\Program Files\Lenovo\Rescue and Recovery\rrcd Note: You do not need to set up the environment if the system is rebooted. :: Set up the environment set PATH=%SystemDrive%\Program Files\Common Files\Lenovo\Python24 set PATHEXT=%PATHEXT%;.PYW;.PYO;.PYC;.PY set TCL_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24 \tcl\tcl8.4 76 Rescue and Recovery 4.2 Deployment Guide set TK_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24 \tcl\tk8.4 set PYTHONCASEOK=1 set RR=C:\Program Files\Lenovo\Rescue and Recovery\ set PYTHONPATH="C:\Program Files\Common Files\Lenovo\Python24" :: The next line will create the ISO silently and not burn it C:\Program Files\Common Files\Lenovo\Python24\python C:\Program Files\Common Files\Lenovo\spi\mkspiim.pyc :: Take the base backup... service must be started c: cd "C:\Program Files\Lenovo\Rescue and Recovery" RRcmd.exe backup location=L name=Base level=0 :: Reboot the system C:\Program Files\Common Files\Lenovo\BMGR"/bmgr32.exe /R Updating You may need to make a major change to your system, such as a service pack update to Windows. Before you install the service pack, you force an incremental backup on the system and identify that backup by name by performing the following steps: 1. Create a FORCE_BU.CMD file and push it down to your target systems. 2. Launch the FORCE_BU.CMD file once it is on the target systems. The contents of the FORCE_BU.CMD file are: :: Force a backup now "%RR%rrcmd" backup location=L name="Backup Before XP-SP2 Update" Enabling the Rescue and Recovery desktop After realizing the benefits of Rescue and Recovery for a period of time, you may want to benefit from the Rescue and Recovery environment. For demonstration purposes, a sample UPDATE_RRE.CMD script is provided in the following section that will extract the control file for the Rescue and Recovery environment, which you can edit and then put back into the Rescue and Recovery environment using rrutil.exe. See “Using RRUTIL.EXE” on page 32 for more information. To modify the Predesktop Area, the UPDATE_RRE.CMD script demonstrates several processes: v Use rrutil.exe to get a file from the Rescue and Recovery environment. The files to be extracted from the Rescue and Recovery environment are defined by in file getlist.txt. v Create a directory structure to put files back into the Predesktop Area after editing the appropriate file. v Make a copy of the file for safe keeping and then edit it. In this example, you want to change the home page that is opened when an end user clicks the Open Browser button in the Rescue and Recovery environment. The Web page http://www.lenovo.com/thinkvantage opens. To make the change, when Notepad opens with the pdaguien.ini file: 1. Change the line: button13 = 8, "Open browser", Internet.bmp, 1, 1, 0, %sysdrive%\Preboot\Opera\Opera.EXE, http://www.pc.lenovo.com/cgibin/access_IBM.cgi?version=4&link=gen_support&country=__ Chapter 5. Best Practices 77 COUNTRY__&language=__LANGUAGE__ TO button13 = 8, "Open browser", Internet.bmp, 1, 1, 0, %sysdrive%\Preboot\Opera\Opera.EXE, http://www.lenovo.com/thinkvantage 2. Put the new version into the directory structure for placing files into the Rescue and Recovery environment. For details, refer to “Using RRUTIL.EXE” on page 32. 3. Reboot the system into the Rescue and Recovery environment. 4. After you analyze the system and determine that there are files that you must back up, update the registry key at HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\BackupList. Table 25. UPDATE_RR.CMD script @ECHO OFF ::Obtain the PDAGUIen.ini file from the RR c:\RRDeployGuide\RRUTIL\RRUTIL -g getlist.txt c:\RRDeployGuide\GuideExample\RROriginal :: Make a directory to put the edited file for import back into the RR md c:\RRDeployGuide\GuideExample\put\preboot\usrintfc :: Open the file with notepad and edit it. ECHO. ECHO Edit the file c:\RRDeployGuide\GuideExample\RROriginal\PDAGUIen.ini File will open automatically pause :: Make a copy of original file copy c:\RRDeployGuide\GuideExample\RROriginal\preboot\usrintfc\PDAGUIen.ini c:\RRDeployGuide\GuideExample\RROriginal\preboot\usrintfc\ PDAGUIen.original.ini notepad c:\RRDeployGuide\GuideExample\RROriginal\preboot\usrintfc\PDAGUIen.ini pause copy c:\RRDeployGuide\GuideExample\RROriginal\preboot\usrintfc\ PDAGUIen.ini c:\RRDeployGuide\GuideExample\put\preboot\usrintfc :: Place the updated version of the PDAGUIen into the RR c:\RRDeployGuide\RRUTIL\RRUTIL -p c:\RRDeployGuide\GuideExample\put ECHO. ECHO Reboot to the RR to see the change pause c:\Program Files\Lenovo\Common\BMGR\bmgr32.exe /bw /r Create getlist.txt: \preboot\usrintfc\pdaguien.ini Scenario 2 - Installing on OEM systems This section describes installing Rescue and Recovery on OEM computers. To install Rescue and Recovery, eight free sectors must be available in the Master Boot Record on the hard disk. Rescue and Recovery uses a custom Boot Manager in order to enter into the Recovery area. Some OEMs store pointers to their product recovery code in the Master Boot Record sector. OEM product recovery code may interfere with the Rescue and Recovery Boot Manager installation. 78 Rescue and Recovery 4.2 Deployment Guide Consider the following scenarios and best practices to ensure Rescue and Recovery provides the desired functions and features: Best practices for hard drive setup: Option 1 This scenario covers new image deployments that include Rescue and Recovery. If deploying Rescue and Recovery to existing OEM clients that contain OEM product recovery code, run the following test to determine if the OEM product recovery code interferes with Rescue and Recovery: 1. Set up a test client with the image that contains the OEM product recovery code. 2. Install Rescue and Recovery. If eight free sectors in the Master Boot Record (MBR) do not exist as a result of the OEM product recovery code, you will see the following error message: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your personnel or package vendor. If you are using an OEM image for the base operating system, ensure that the Master Boot Record does not contain the product recovery data. You can do this in the following way: Attention: Running the following command will erase the entire contents of the target hard disk drive. After running, you will be unable to recover any data from the target hard disk drive. 1. Use the cleandrv.exe available from the Rescue and Recovery at: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu to ensure all sectors are cleared from the Master Boot Record on the hard disk drive that you plan to use to create your base image. 2. Package the image according to your procedures for deployment. Best practices for hard drive setup: Option 2 Deploying the Rescue and Recovery program on existing clients requires some effort and planning. This scenario provides another option for a hard drive setup. Note: If you receive Error 1722 and need to create eight free sectors, call the Lenovo help desk to report the error and obtain further instructions. Creating a bootable Rescue and Recovery CD Rescue and Recovery builds and burns the rescue media CD from the current service area contents, rather than from a pre-assembled ISO image. However, if an appropriate ISO (.iso) image is already present, because it was preloaded or because it had been built before, that image will be used to burn the CD, rather than to create a new one. Because of the resources involved, only one instance of the CD burning application may be running at any given time. If it is running, attempting to start a second instance will produce an error message and the second instance will abort. In addition, due to the nature of accessing protected areas of the hard drive, only administrators can create the ISO. These files and directories are included on the recovery CD: v minint v preboot Chapter 5. Best Practices 79 v v v v win51 win51ip win51ip.sp1 scrrec.ver Note: If you create a new ISO image, you must have at least 400 MB of free space available on the system drive in order to copy the directory trees and build the ISO. Moving this much data around is a hard disk drive-intensive task, and might take fifteen or more minutes on some computers. Creating the recovery ISO file and burning to a CD sample script file To create the recovery ISO file and burn it to a CD sample script file, prepare the following code. :: Make an ISO file here - ISO will reside in c:\SWTOOLS\rrcd Note: The following seven lines of code (in bold font) are needed only if the system is not rebooted after install. :: Set up the environment set PATH=%PATH%;%SystemDrive%\Program Files\Common Files\Lenovo\Python24 set PATHEXT=%PATHEXT%;.PYW;.PYO;.PYC;.PY set TCL_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24 \tcl\tcl8.4 set TK_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24 \tcl\tk8.4 set PYTHONCASEOK=1 set RR=c:\Program Files\Lenovo\Rescue and Recovery\ set PYTHONPATH=C:\Program files\Common Files\Lenovo\logger :: The next line will create the ISO silently and not burn it c:\Program Files\Common Files\Lenovo\Python24\python c:\Program Files\ Lenovo\spi\mkspiim.pyc /scripted :: The next line will create the ISO with user interaction and not burn it :: c:\Program Files\Common Files\Lenovo\Python24\python c:\Program Files\ Lenovo\Common\spi\mkspiim.pyc /scripted /noburn Scenario 3 - Installing on a laptop The following scenario documents installation of Rescue and Recovery and Client Security Solution on a laptop. For procedures on installing just Rescue and Recovery only, see Chapter 2, “Installation,” on page 5. v Administration – Install on machines where previous versions of Rescue and Recovery are installed. – Use the domain administrator account for administration of the computer. – All computers have a BIOS supervisor password, BIOSpw. On the preparation machine: 1. From the off state, start the computer and press F1 to go into BIOS and navigate to the security menu and clear the security chip. Save and exit the BIOS. 2. Login with the Windows domain administrator account. 80 Rescue and Recovery 4.2 Deployment Guide 3. Install the ThinkVantage Fingerprint software running the 56-32.exe to extract the setup.exe file from the Web package. This will automatically extract at the following location: C:\SWTOOLS\APPS. On the deployment machine: 1. Using your company’s software distribution tools, deploy the ThinkVantage Fingerprint software executable setup.exe that was extracted from the preparation machine to each deployment machine. When the setup.exe is pushed to the machine, install using the following command: setup.exe CTLCNTR=0 /q /i 2. The tutorial is installed by setup.exe at the same time. 3. Using your company’s software distribution tools, deploy the ThinkVantage Fingerprint Console executable (fprconsole.exe) that was extracted from the preparation machine to each deployment machine. v Place the fprconsole.exe file in the C:\Program Files\ThinkVantage Fingerprint Software\ directory. v Turn off BIOS power-on security support by running the following command: fprconsole.exe settings TBX 0. 4. Using your company’s software distribution tools, deploy the ThinkVantage Client Solution executable tvtcss70_xxxx.exe (where XXXX is the build ID). v When the z500zisxxxxus00.exe is pushed to the machine, install through the following command: z500zisxxxxus00.exe /s /v/qn NOCSSWIZARD=1 SUPERVISORPW=”BIOSpw”. v The installation of the software will automatically enable the Trusted Platform Module hardware. 5. After rebooting the system, configure the system with the XML script file through the following procedure: v Copy the Thinkpad.xml.enc file prepared early to the C:\ directory. v Open a different command prompt and run C:\Program Files\Lenovo\Client Security Solution\vmserver.exe C:\ThinkPad.xml.enc XMLScriptPW. 6. After a reboot, the system is now ready for Client Security Solution user enrollment. Each user can log into the system with their user ID and Windows password. Every user that logs into the system will automatically be prompted to enroll into Client Security Solution and then be able to enroll into the fingerprint reader. 7. After all users for the system have been enrolled in the ThinkVantage Fingerprint Software, the secure mode setting can be enabled to force all Windows non-administrator users to logon with their fingerprint. v Run the following command: C:\Program Files\ThinkVantage Fingerprint Software\fprconsole.exe settings securemode 1 v To remove the message Press Ctrl+Alt+Delete to logon using a password. From the logon screen, run the following command: C:\Program Files\ThinkVantage Fingerprint Software\fprconsole.exe settings CAD 0 Deployment of Client Security Solution and ThinkVantage Fingerprint Software is now complete. Chapter 5. Best Practices 81 Scenario 4 - Installing on a desktop The following scenario documents installation of Rescue and Recovery and Client Security Solution on a desktop. For procedures on installing just Rescue and Recovery only, see Chapter 2, “Installation,” on page 5: v Administration – Create Sysprep Base Backup with Rescue and Recovery. – Use the local administrator account for administration of the computer. v Rescue and Recovery – Use the Client Security passphrase to protect access to the Rescue and Recovery workspace. – The master password will be set already in base backup, and you will receive no prompt for Windows password. – Have log on present (GINA). – Install and use Fingerprint software for logon both in Windows and the Predesktop Area. v Client Security Solution – Install and run in Emulation Mode. - Not all of the IBM or Lenovo systems have a Trusted Platform Module (security chip). – No Password Manager. - The customer is using an enterprise Single-Sign On solution instead. – Enable Client Security passphrase. - Protect Client Security Solution applications through a passphrase. – Enable Client Security Windows logon. - Login to Windows with Client Security passphrase. – Enable End-User Passphrase Recovery feature. - Allow users to recover their passphrase by answering three user defined question and answers. – Encrypt Client Security Solution XML Script with password = “XMLscriptPW”. - Password protect the Client Security Solution configuration file. – Fingerprint software may or may not be installed. On the preparation machine: 1. Login with the Windows “local administrator” account. 2. Install the Rescue and Recovery and Client Security Solution programs with the following options: For Rescue and Recovery:tvtrnr40_xxxxcc.exe /s /v"/qn “EMULATIONMODE=1” (where XXXX is the build ID) “NOCSSWIZARD=1”” For Client Security Solution:tvtcss40_xxxx.exe /s /v"/qn “EMULATIONMODE=1” (where XXXX is the build ID) “NOCSSWIZARD=1”” Note: If you are performing an administrator installation, see “Scenario 2 Installing on OEM systems” on page 78. 3. After reboot, login with the Windows local administrator account and prepare the XML script for deployment. From the command line, run this command: 82 Rescue and Recovery 4.2 Deployment Guide “C:\Program Files\Lenovo\Client Security Solution\css_wizarde.exe” /name:C:\ThinkCentre Select the following options in the wizard: Click Advanced -> click Next. Click Client Security passphrase -> click Next. Click Log on with the Client Security Login Screen-> click Next. Type the Windows password for the administrator account -> click Next. (WPW4Admin for example) v Type the Client Security passphrase for the administrator account, check the Use the Client Security passphrase to protect access to the Rescue and Recovery workspace box -> click Next. (CSPP4Admin for example) v Check the Enable Password Recovery box and select three questions and answers for the administrator account -> click Next. a. What was the name of your first pet? (Snowball, for example.) b. What is your favorite movie? (Gone With The Wind, for example.) v v v v c. What is your favorite athletic team? (Carolina Panthers, for example.) v Review Summary and select Apply to write the XML file to the following location C:\ThinkCentre.xml -> click Apply. v Click Finish to close the wizard. 4. Open the following file in a text editor (XML script editors or Microsoft Word 2003 have built-in XML format capabilities) and modify the following settings: v Remove all references to the Domain setting. This will inform the script to use the local machine name on each system instead. Save the file. 5. Use the tool found in C:\Program Files\Lenovo\Client Security Solution\xml_crypt_tool.exe to encrypt the XML script with a password. To run the file from a command prompt, use the following syntax: a. xml_crypt_tool.exe C:\ThinkCentre.xml /encrypt XMLScriptPW. b. The file will now be called C:\ThinkCentre.xml.enc and be protected by the password = XMLScriptPW. The file C:\ThinkCentre.xml.enc is now ready to be added to the deployment machine. On the deployment machine: 1. Login with the Windows local administrator account. 2. Install the Rescue and Recovery and Client Security Solution programs with the following options: tvtrnr40_xxxxcc.exe /s /v"/qn “EMULATIONMODE=1” (where XXXX is the build ID) “NOCSSWIZARD=1”” Notes: a. Make sure the .tvt files such as Z501ZABXXXXUS000.tvt are located in the same directory as the executable file or installation will fail. b. If you are performing an administrative installation, see “Scenario 2 Installing on OEM systems” on page 78. Chapter 5. Best Practices 83 3. After reboot, login with the Windows Local administrator account. 4. Add the ThinkCentre™.xml.enc file prepared earlier to the C:\ root directory. 5. Prepare the RunOnceEx command with the following parameters. v Add a new key to RunonceEx key called “0001”. It should be: HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\Current Version\RunOnceEx\0001. v In that key add a string value name “CSSEnroll” with the value: ″C:\Program Files\Lenovo\Client Security Solution\vmservere.exe” C:\ThinkCenter.xml.enc XMLscriptPW. 6. Run “%rr%\rrcmd.exe sysprepbackup location=L name=”Sysprep Backup”. After it has prepared the system you will see this output: ******************************************************** ** Ready to take sysprep backup. ** ** ** ** PLEASE RUN SYSPREP NOW AND SHUT DOWN. ** ** ** ** Next time the machine boots, it will boot ** ** to the Predesktop Area and take a backup. ** ******************************************************** 7. Run your Sysprep implementation. 8. Shutdown and reboot your machine. It will start the backup process in Windows PE. Note: The message: ″Restore in progress but a backup is occurring″ is displayed. After the backup, turn the power off, do not restart. Sysprep Base Backup is now complete. Scenario 5 - Installing on Type 12 service partition This section describes installing Rescue and Recovery on a Type 12 service partition. You must have the following in order to install Rescue and Recovery into a type 12 service partition: v The SP.PQI file. This file includes base bootable files to create a service partition. v PowerQuest PQDeploy v Latest installer for Rescue and Recovery There are several options related to installing the Rescue and Recovery environment in a service partition. Note: The type 12 partition must reside in the last used entry in the partition table on the same drive that contains Windows. You can use the information on BMGR32 to determine where the type 12 partition resides on the hard disk drive. For more information, see “Rescue and Recovery Boot manager control (BMGR32)” on page 93. To perform the installation, complete the following procedure: 1. Leave at least 700 MB of unallocated free space at the end of the drive. 2. Using PowerQuest PQDeploy, restore the SP.pqi file to the unallocated free-space. If you need additional assistance with PowerQuest PQDeploy, please reference documentation from PowerQuest. 3. Delete the primary partitions created in step 1 (except the C drive), and then reboot. 84 Rescue and Recovery 4.2 Deployment Guide Note: System volume information may be on the newly created service partition. The system volume information needs to be deleted through Windows System Restore. 4. Install Rescue and Recovery and reboot, when prompted. Scenario 6 - Installing with WIM files and Windows Vista Windows Vista deployment is based on disk imaging with ImageX. ImageX utilizes file based imaging with WIM files instead of sector-based image formats. Considering this formatting development, use the following steps when installing and deploying Rescue and Recovery on Windows Vista: 1. Boot to Windows PE 2.0 2. Launch Diskpart 3. Select Disk 4. Clean Disk 5. Create desired primary partition of size desired 6. 7. 8. 9. 10. 11. 12. Make the partition active Assign the drive letter (C) Exit Diskpart Format disk such as c: /fs:ntfs /q /y /v:WinXP Run bootsect /nt52 Run BMGR32.EXE /Fbootmgr.bin /M1 /IBM /THINK Use Imagex.exe to apply your WIM file to C: 13. Reboot For more information about Windows Vista, WIM files, or ImageX, see the following Web site: www.microsoft.com Scenario 7 - Standalone install for CD or script files For a standalone install for CD or script file, complete the following steps: 1. Use one batch file to silently install Rescue and Recovery. 2. Configure BIOS password recovery silently. Scenario 8 - Working with Active Directory and ADM files The following example illustrates how the Administrative Template file (.adm) can be used locally and how the settings can be exported through a registry file and then imported to all intended machines. This example documents how to hide the Advanced menu in the main user interface. 1. Install Rescue and Recovery 4.2 on an image machine. 2. From the Windows Start menu, run gpedit.msc. 3. Right click on Administrative Templates under Computer Configuration. 4. Select Add/Remove Templates. 5. Press the Add button and then select the rnr.adm file. The rnr.adm file can be obtained from the Administrative tools package located at: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu 6. Press the close button on the Add/Remove Template dialog box. Chapter 5. Best Practices 85 7. Click the Administrative Templates tab under the Computer Configuration. A new tab named ThinkVantage is present. Under the ThinkVantage tab there will be a Rescue and Recovery tab. All the available setting can be configured now for this machine. 8. Go to Thinkvantage>Rescue and Recovery>User Interface>Menus and double click on the Advanced Menu tab. 9. Select Enabled on the Settings tab of the Advanced Menu Properties dialog box. 10. 11. 12. 13. 14. 15. 16. 17. Select Hide from the dropdown box labeled Advanced Menu. Click OK on the Advanced Menu Properties dialog box. From the Windows Start menu, run regedit. Navigate to and right click on the following registry key: HKLM\Software\Policies\Lenovo\Rescue and Recovery. Click Export. Type the file name in the File Name field on the Export Registry File dialog box. Navigate to your intended path in the Save As field on the Export Registry File dialog box. Press the Save button. Now, you can create an installation package that will install Rescue and Recovery silently and have the package import this new registry key so that all machines will have the advanced menu hidden. This can be used for any of the settings in the ADM file. Corporate Active Directory Rollout For a corporate Active Directory rollout, complete the following steps: 1. Install either through Active Directory or LANDesk. a. Take backups and get reports through Active Directory and LANDesk of who and when they were taken. b. Give certain groups abilities to take backups, delete backups, schedule options, and password restrictions, then change groups and see if settings persists. c. Through Active Directory, enable Antidote Delivery Manager. Place packages to be run and make sure reporting is captured. 86 Rescue and Recovery 4.2 Deployment Guide Appendix A. Administrative tools ThinkVantage technologies offers tools that can be implemented by corporate IT administrators. These tools can be downloaded from the Lenovo Web site at: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu Command line support The following sections provide command line support for Rescue and Recovery in addition to Antidote Delivery Manager. Mailman Antidote Delivery Manager uses the command C:\Program Files\Lenovo\Rescue and Recovery\ADM\mailman.exe. This procedure will check the Antidote repository for tasks to be run. There are no command-line arguments. AWizard.exe The Antidote wizard executable (AWizard.exe) is located where the administrator installs it. There are no command-line arguments. SETPASSWORD The SETPASSWORD command sets the user password. For a discussion about passwords, see “Passwords” on page 50. RELOADSCHED This command reloads the scheduled settings that are defined in the registry. If you make changes to the registry for scheduling, you must run this command to activate the changes. Example: C:\Program Files\Lenovo\Rescue and Recovery\reloadsched RRCMD command-line interface The primary Rescue and Recovery command-line interface is RRCMD. The command is located in the C:\Program Files\Lenovo\Rescue and Recovery\ subdirectory. The following table provides information to use the command-line interface for Rescue and Recovery: Syntax: RRcmd command filter=filterfile location=c [name=abc | level=x] [silent] Table 26. RRcmd parameters Command Result Backup Initiate a normal backup operation (must include location and name parameters). Restore Initiate a normal restore operation (must include location and level). List List files that are included in the backup level (must include location and level). © Lenovo 2007. Portions © IBM Corp. 2005. 87 Table 26. RRcmd parameters (continued) Command Result Basebackup Initiate an alternative base backup. This is not to be used as a basis for incremental backups, and must include the location, name and level. The level must be less than 99. If another base backup with the same level already exists, it will be overwritten. Sysprepbackup Stage a backup operation in the Pre Desktop Area after the computer is rebooted. The primary use for this feature is to capture a Sysprep backup. Notes: 1. In some cases, the progress bar does not move. If this occurs, you can verify the backup is occurring by listening to the hard disk drive. When the backup is complete, you will receive a message that the backup is complete. 2. If you are setting a password when creating a Sysprep backup to the network then the password file will not be written to the backup location until an incremental backup is taken. The following information provides two work alternate methods: a. Create a local Sysprep backup and copy the backups to either the network or the USB. b. Create an incremental backup to the network or the USB after the Sysprep backup and either keep or delete the incremental backup. Copy Copy backups from one location to another. This command is also known as archive and must include the location. Rejuvenate Rejuvenate operating system to the specified backup. Delete Delete backups. This command must include the location. Changebase Change files in all backups based on file.txt contents. Options in file.txt are: A Add D Delete R Replace Migrate Create migration file from a backup. Filter=filterfile Files and folders that will be restored. This command is used only with the Restore command. Location=c One or more of the following can be selected with the associated result: L For primary local hard drive U For USB hard drive S For second local hard drive N For network C For CD/DVD Restore name=abc 88 Rescue and Recovery 4.2 Deployment Guide Where abc, is the name of the backup. Table 26. RRcmd parameters (continued) Command Result level=x Where x is a number from 0 (for the base) to maximum number of incremental backups (only used with the restore option. For backup commands, the level=x command is only required if performing an administrator backup (equal to or greater than 100, for example). Notes: 1. To restore from the latest backup, do not provide this parameter. 2. All backup and restore features are routed through the service so that the appropriate sequencing can be maintained, callbacks are performed, for example. The backup command is replaced with the command-line options.) Boot manager Configuration File Format The format of the boot manager configuration file is backward compatible with the previous version of boot manager. Any switch not show below is not supported. The file format is a text file with each entry is on a separate line. Osfilter This command is used only with the restore command. It uses the registry settings for OsAppsList to filter files being restored. This command line entry can be used to do an OsApps restore. How to replace files in a base backup To replace a file in your backups: 1. Modify a file or files that exist in the backups, for example: c:\install.log 2. Create a file in the root of c:\, called file.txt. 3. Edit file.txt and add the following path for the file you modified: R=. The following provides an example: R=c:\install.log Note: You must have this file.txt closed. 4. Run RRCMD Changebase filename=c:\file.txt drive=c: destination=″c:\ RRBACKUPS″ Note: Check single file restore with the user interface to notice change in size. CLEANDRV.EXE The cleandrv.exe file cleans the drive of all files. There will be no operating system after running this command. See “Scenario 6 - Installing with WIM files and Windows Vista” on page 85 for more information. CONVDATE The CONVDATE utility is provided as part of the Rescue and Recovery Administration tools. This utility is used to determine the HEX values of date and time and to convert date and time values into HEX values, and can be used to set a custom date and time in a backup field of the registry. Appendix A. Administrative tools 89 [Backup0] StartTimeLow=0xD5D53A20 StartTimeHigh=0x01C51F46 To run the CONVDATE utility, complete the following steps: 1. Extract Rescue and Recovery Administration tools from: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu 2. Open a CMD windows 3. Type in Convdate 4. To convert DWORD Values, type the date and time in the Select date and time fields. Note: The corresponding registry file values are: v High DWORD=StartTimeHigh v Low DWORD=StartTimeLow Figure 1. Convdate window CREATSP This command creates a partition for Service Partition by desired megabytes. The drive letter is optional. The syntax is: createsp size=x drive=x /y 90 Rescue and Recovery 4.2 Deployment Guide The parameters for CREATSP are: Table 27. Parameters Description size=x Size of service partition to create, in megabytes. drive=x The drive number to create the service partition on. If not specified, the first non-USB drive is used. This parameter is optional. /y Suppresses confirmation of the drive being cleaned. This parameter is optional. Note: The bmgr32.exe file must be in the same directory as the createsp.exe file, and should be run from WinPE. eGatherer The eGatherer command can be found in C:\Program Files\Common Files\Lenovo\egatherer\egather2.exe. The egather2.exe creates an EG2 output with the collected information. It can also create a local XML output file that it stores in the home folder. Note: The EG2 file is an internal format. Two XML files will be created, one for the system information and one for the demographic information. The name of the XML file is created by combining manufacturer, model-type and serial number. For example: Lenovo-2373Q1U99MA4L7.XML, Lenovo-2373Q1U-99MA4L7.DEMOGRAPHICS.XML . The scanner can be executed from a command-line by using the following command-line syntax: egather2.exe [-help] [-batch] [-silent] [-nolimit] [-local] [-listprobes] [-probe probename probename] v -help Show a short help message. v -batch Do not show the disclaimer. v -silent Do no show anything during operation v -nolimit Collect entire event log. The default is the last 500 entries. v -local Create a local XML file. v -listprobes List the probes available. v -probe Run the specified probes. Appendix A. Administrative tools 91 MapDrv MapDrv provides network share functions for ThinkVantage Technology products. MapDrv is used to connect and disconnect ThinkVantage Technology products with network shares. The network share information is contained in the registry and includes the network share name as an encrypted string. Network share information is stored in the registry at HKLM\Software\Lenovo\MND\. If an Active Directory policy is used, these values are stored at: HKLM\Software\Policies\Lenovo\MND\. MapDrv allows you to use the encryption engine to generate an encrypted username and password, which can be used to pre-populate network share information on multiple systems. By using the encryption engine, it does not update the registry in the system it’s running on. The command-line interface to MapDrv is as follows: mapdrv / /unc /user /pwd [/timeout ] [/s] The MapDrv command will implement the user interface to map a network drive. The mapdrv.exe command can be found in the C:\Program Files\Common Files\Lenovo\MND directory. The map network drive interface supports the following parameters: Syntax: mapdrv [switches] Entering the command with no parameters launches the application and the information must be entered manually. The return codes for all parameters are: v 0 = success v > 0 = failed When MapDrv is launched with no parameters, the user is prompted for the network share, user name, and password. It then attempts to connect to the specified network share using the specified credentials. The following table provides information about the parameters and the result of each parameter for MapDrv: Table 28. MapDrv parameters 92 Parameter Result /view Allows a view of the network share. /pwd Provides the encrypted password for this share. /store Stores application ID, share name, user name, password and timeout values. /s Set to Silent. Do not prompt the user regardless of whether connection is made. /timeout Sets the timeout value. /unc The stored network share. Rescue and Recovery 4.2 Deployment Guide Table 28. MapDrv parameters (continued) Parameter Result /user Sets the stored encrypted user name for this share. /NetPath Sets the value output from MapDrv to indicate the actual connection path. Using MapDrv The following examples provide instruction on how to use MapDrv: To Store network share information for a ThinkVantage Technology product: This function stores the network share information in the registry to define the subkey from the main MapDrv registry key. The following command sets the Unc, User and Pwd values in the registry: mapdrv /store /unc /user /pwd [/timeout ] To connect a network share and a ThinkVantage Technology product: The following command connects to the share using the Unc, User, and Pwd values in the registry: mapdrv /connect [/s] To disconnect a network share and a ThinkVantage Technology product: The following command disconnects the network share for the specified ThinkVantage Technology if currently connected: mapdrv /disconnect To display encrypted user name and password strings: The following command is used to display the network share information saved in the registry key: mapdrv /view /user /pwd Rescue and Recovery Boot manager control (BMGR32) The boot manager interface command-line interface is BMGR32. It resides in the directory C:\Program Files\Common Files\Lenovo\BMGR. The following table presents the switches and their results for BMGR32. Table 29. BMGR32 parameters Parameter Result /B0 Boot to partition 0 (based on the order in the partition table). /B1 Boot to partition 1. /B2 Boot to partition 2. /B3 Boot to partition 3. /BS Boot to the service partition. /BW Boot to the Rescue and Recovery protected partition. /BWIN Reset request to boot to Predesktop Area. This must be called prior to booting. Appendix A. Administrative tools 93 Table 29. BMGR32 parameters (continued) 94 Parameter Result /CFGfile Apply the configuration file parameters. See “RRCMD command-line interface” on page 87 for details regarding the configuration file. /DS Return the Master boot record (MBR) data sector (0-based). /Dn Apply changes to disk n, where n is 0-based, (default: disk containing environment variable ″SystemDrive″ or ″C:\″ if ″SystemDrive″ is not defined.) /H0 Hide partition 0. /H1 Hide partition 1. /H2 Hide partition 2. /H3 Hide partition 3. /HS Hide the service partition. /P12 Hide the service partition by setting partition type to 12. /INFO Display hard disk drive information (checks for 8 free sectors). /INFOP Display hard disk drive information (checks for 16 free sectors). /M0 Rescue and Recovery environment is located in the service partition. /M1 Rescue and Recovery environment is located in the C:\PARTITION (dual boot Windows and Windows PE). /M2 Rescue and Recovery environment is located in the service partition with DOS (dual boot Windows PE and DOS; Lenovo-branded or IBM-branded preload Only). /OEM Computer is not an IBM branded or Lenovo-branded computer. This forces a second check for the F11 (default) key press after POST. This may be required for older IBM-branded systems. This is also the default setting for the OEM version of Rescue and Recovery. /Patchn Used for installation program only to set a variable that the Master boot record patch program can access. Patchfilefilename Used for installation program only to install the Master boot record patch. /PRTC Used for installation program only, to retrieve patch return code. /IBM System is an IBM branded or Lenovo-branded computer. /Q Silent. /V Verbose. /R Reboot computer. /REFRESH Reset partition table entries in data sector. /THINK Configure the boot manager to use the blue button on the keyboard to enter the Predesktop Area. /TOC tocvalue Set the BIOS TOC location (16 characters that represent 8 bytes of data). /U0 Show partition 0. /U1 Show partition 1. Rescue and Recovery 4.2 Deployment Guide Table 29. BMGR32 parameters (continued) Parameter Result /U2 Show partition 2. /U3 Show partition 3. /US Show service partition. /Fmbr Load the Rescue and Recovery environment (RRE) Master boot record program. /U Unload the Rescue and Recovery environment (RRE) Master boot record program. /UF Force installation or uninstallation of the Master boot record program /? List command-line options. When calling bmgr.exe with a /info attribute, the following information is dumped: v Additional master boot records Sector numbers containing the master boot record, other than the first sector. v Data Sector number of the data sector used by the master boot record. v Patch indices Sector numbers of any patches applied using the master boot record. v Checksum return 0 if there are no checksum errors. v Boot Partition v v v v v v v The 1-based partition table index of the service partition. Alt Partition Partition table index pointing to the DOS bootable area, if one exists. Original MBR Sector number where the machine’s original master boot record is stored. IBM Flag Value from the data sector (1 if IBM branded or Lenovo-branded system, 0 if not) Boot Config Displays the installation option used to describe the machine layout. Whether a service partition was used, or a virtual partition. Signature Signature value found within the data sector and the first sector, should contain “NP”. Pause Duration Displays the number of ¼ seconds to wait if the F11 message is displayed to the screen. Scan Code The key used when booting to the service area. The scan code for the F11 key is 85. v RR Not used by BMGR, this is set by Rescue and Recovery. Appendix A. Administrative tools 95 v Prev Active Part Displays the partition table index of the previously active partition when booted to the service area. v Boot State v v v v Determines the current state of the machine: – 0 – Boot normal to operating system. – 1 – Boot to the service operating system – 2 – Boot back to the normal operating system from the service operating system. Alt Boot Flag Boot to alternate operating system; DOS for example. Previous Partition type Displays the partition type that the service partition was set to prior to booting to it, when booted to the service area. Prior IBM MBR Index Used by installer. Patch IN: OUT Input and output values from the patch code if used. v F11 Msg Message to display to user if proper BIOS calls not supported. The following table provides error codes and error descriptions for BMGR32: Table 30. BMGR32 Error codes Error code Error Description 5 Error applying selected options to master boot record. 6 Error installing the master boot record. 7 Error uninstalling the master boot record. 10 Error setting system type. 11 Error setting the master boot record mode. 13 Error installing compatibility patch. 14 Error setting compatibility patch parameters. 96 Error accessing sectors. 97 Error accessing sectors. BMGR CLEAN CleanMBR cleans the Master Boot Record. This program can be used when you encounter a Rescue and Recovery installation failure, such as not being able to install Rescue and Recovery with less than the required sectors free for the boot manager to install. Notes: 1. After running this tool, the applications that are using MBR will be useless. For example: SafeGuard Easy, SafeBoot, and MBR version of Computrace. 2. Run before installing Rescue and Recovery. 3. Use the cleanmbr.exe for DOS and the cleanmbr32.exe for Windows. 4. After running DOS CleanMBR, run FDISK /MBR; it will put on the MBR. 96 Rescue and Recovery 4.2 Deployment Guide The parameters for cleanmbr32.exe are: Table 31. Parameter (Required): Description /A Clear MBR and install PC DOS MBR Parameter (Optional): /Dn Apply changes to drive. Use n=0 for the first drive. /Y Yes to all /? Display Help /H Display Help SP.PQI This file can be used to create a type 12 service partition. See “Scenario 5 Installing on Type 12 service partition” on page 84 for more information. Note: This function is not available in Windows Vista. Active Update Active Update is an eSupport technology that utilizes the update clients on the local system to deliver the desired packages on the Web without any user interaction. Active Update queries the available update clients and uses the updated client to install the desired package. Active Update will launch ThinkVantage System Update or Software Installer on the system. To determine if the Active Update Launcher is installed, check for the existence of the following registry key: HKLM\SOFTWARE\Thinkvantage\ActiveUpdate To determine if the registry is configured to allow Active Update, the ThinkVantage Technology program should check within its own registry key for the value of the EnableActiveUpdate attribute. If EnableActiveUpdate=1, the ThinkVantage Technology program should add the Active Update menu item under the Help menu. To call Active Update, the calling ThinkVantage Technology program should launch the Active Update Launcher program and pass a parameter file. (See the Active Update Parameter File for a description of the parameter file). To disable Active Update Launcher menu item from help menu for all ThinkVantage Technology programs: 1. Go to the HKLM\Software\ThinkVantage\ActiveUpdate registry key 2. Rename or delete the Active Update key To disable Active Update Launcher menu item from help menu for individual ThinkVantage Technology program: 1. Go to the registry key: v For Rescue and Recovery - HKLM\Software\Lenovo\Rescue and Recovery 2. Add the DWORD value EnableActiveUpdate and set value to 0 Appendix A. Administrative tools 97 To enable the Active Update Launcher menu item from the help menu if it is not available under the help menu for the individual TVT: 1. Go to the registry key: v For Rescue and Recovery - HKLM\Software\Lenovo\Rescue and Recovery 2. Add the DWORD value EnableActiveUpdate and set value to 1 Active Update Parameter File The Active Update parameter file contains the settings to be passed to Active Update. The TargetApp parameter is passed as shown in this example: ACCESSLENOVO 1EA5A8D5-7E33-11D2-B802-00104B21678D Active Directory Support Active Directory is a directory service. The directory is where information about users and resources is stored. The directory service allows access so you can manipulate those resources. Active Directory provides a mechanism that gives administrators the ability to manage computers, groups, users, domains, security policies, and any type of user-defined objects. The mechanism used by Active Directory to accomplish this is known as Group Policy. With Group Policy, administrators define settings that can be applied to computers or users in the domain. ThinkVantage Technology products currently use a variety of methods for gathering settings used to control program settings, including reading from specific application-defined registry entries. For Rescue and Recovery, Active Directory can manage such settings as: v Set back up locations. v Set back up dates and times. Administrative (ADM) template files The ADM (Administrative) template file defines policy settings used by applications on the client computers. Policies are specific settings that govern the application behavior. Policy settings also define whether the user will be allowed to set specific settings through the application. Settings defined by an administrator on the server are defined as policies. Settings defined by a user on the client computer for an application are defined as preferences. As defined by Microsoft, policy settings take precedence over preferences. For example, a user may put a background image on his desktop. This is the user’s preference setting. An administrator may define a setting on the server that dictates that a user must use a specific background image. The administrators policy setting will override the preference set by the user. When Rescue and Recovery checks for a setting, it will look for the setting in the following order: 98 Rescue and Recovery 4.2 Deployment Guide v v v v v v Computer policies User policies Default user policies Computer preferences User preferences Default user preferences As described previously, computer and user policies are defined by the administrator. These settings can be initialized through the XML configuration file or through a Group Policy in the Active Directory. Computer and user preferences are set by the user on the client computer through options in the applications interface. Default user preferences are initialized by the XML configuration script. Users do not change the values directly. Changes made to these settings by a user will be updated in the user preferences. Customers not using Active Directory can create a default set of policy settings to be deployed to client systems. Administrators can modify XML configuration scripts and specify that they be processed during the installation of the product. Defining manageable settings The following example shows settings in the Group Policy editor using the following hierarchy: Computer Configuration>Administrative Templates>ThinkVantage> Rescue and Recovery>User Interface>Menus>Backup Menu The ADM files indicate where in the registry the settings will be reflected. These settings will be in the following registry locations: Table 32. Registry locations Header Header Computer policies HKLM\Software\Policies\Lenovo\Rescue and Recovery\ User policies HKCU\Software\Policies\Lenovo\Rescue and Recovery\ Default user policies HKLM\Software\Policies\Lenovo\Rescue and Recovery\User defaults Computer preferences HKLM\Software\Lenovo\Rescue and Recovery\ User preferences HKCU\Software\Lenovo\Rescue and Recovery\ Default user preferences HKLM\Software\Lenovo\Rescue and Recovery\User defaults Group Policy settings The tables in this section provide policy settings for the Computer Configuration and the User Configuration for Rescue and Recovery and Client Security Solution. Rescue and Recovery The tables in this section provide policy settings for Rescue and Recovery. User Configuration: The following table provides the policy for the User Configuration Settings tab: Appendix A. Administrative tools 99 Table 33. User configuration>Rescue and Recovery>Settings Policy Description Analyze FileSize Threshold Displays the threshold value used by the analyze function to determine if a file should be displayed or not. Values: 0-10,000 MB. Default: 20MB. Sort Filter Files Displays the type of file sorting to show in the Exclude, Include, and SIS pages. Values: 1-4 (name asc, name desc, size asc, size desc). Default: 0 (no sorting). User interface: The following table provides the policy settings for the User interface: Table 34. User Configuration>Rescue and Recovery>User interface 100 Policy Setting Description Menus Backup Menu Show, gray or hide the Backup menu. Default: Show. Menus Restore Menu Show, gray or hide the Restore menu in the main user interface. Default: Show. Menus Advanced Menu Show, gray or hide the Advanced menu in the main user interface. Default: Show. Menus Help Menu Show, gray or hide the Help menu in the main user interface. Default: Show. Menu Items Backup Now Show, gray or hide the Backup Now menu item and buttons in the main user interface. Default: Show. Menu Items Schedule Preferences Show, gray or hide the Schedule Preferences menu item and buttons in the main user interface. Default: Show. Menu Items Optimize Show, gray or hide the Optimize menu item and button in the main user interface. Default: Show. Menu Items View Backups Show, gray or hide the View Backups’ menu item and buttons in the main user interface. Default: Show. Menu Items Restore Show, gray or hide the ’Restore’ menu item and button in the main user interface. Default: Show. Menu Items Rescue Files Show, gray or hide the Rescue Files menu item and button in the main user interface. Default: Show. Menu Items Copy Backups Show, gray or hide the Copy Backups menu item in the main user interface. Default: Show. Menu Items Delete Backups Show, gray or hide the Delete Backups menu item in the main user interface. Default: Show. Menu Items Exclude Show, gray or hide the Exclude menu item in the main user interface. Default: Show. Menu Items Include Show, gray or hide the Include menu item in the main user interface. Default: Show. Menu Items Single Storage Show, gray or hide the Single Storage menu item in the main user interface. Default: Show. Menu Items Create Migration File Show, gray or hide the Create Migration File menu item in the main user interface. Default: Show. Menu Items Sysprep Backup Show, gray or hide the Sysprep Backup menu item in the main user interface. Default: Hide. Rescue and Recovery 4.2 Deployment Guide Table 34. User Configuration>Rescue and Recovery>User interface (continued) Policy Setting Description Menu Items Help Show, gray or hide the Help menu item in the main user interface. Default: Show. Menu Items Context Help Show, gray or hide the Context Help menu item in the main user interface. Default: Show. Menu Items Active Update Show, gray or hide the Active Update menu item in the main user interface. Default: Show. Menu Items Users Guide Show, gray or hide the Users Guide menu item in the main user interface. Default: Show. Menu Items About Show, gray or hide the About menu item in the main user interface. Default: Show. Backup Configured Backup Location Show, gray or hide the radio button to back up your data. Default: Show. Backup Optical Backup Location Show, gray or hide the radio button to create a backup to optical media. Default: Show. Backup Max Incrementals Show or hide the Max Incrementals Exceeded Exceeded dialog. Default: Hide. Restore Full Restore Show, gray or hide the Full Restore radio button. Restore Rejuvenate Show, gray or hide the Rejuvenate radio button in the restore options. Default: Show. Restore Restore OSApps Show, gray or hide the Restore OS/Apps radio button in the restore options. Default: Show. Restore SFR Restore NTFS To Fat32 Show or hide the Fat32 partitions when restoring files from NTFS. Default: Show. Restore Rescue File Search Show, gray or hide the Rescue File Search button. Default: Show. Restore Password Persist Show, gray or hide the Password Persist radio buttons. Default: Show. Restore Base Backup Show or hide the Base Backup from being restored via the User Interface. Default: Show. Restore Admin Backups Show or hide the ’Admin Backups’ from being restored through the User Interface. Default: Show. Schedule and Preferences Primary Backup Location Show, gray or hide the ’Primary Backup Location’ in the Schedule and Preference dialog. Default: Show. Schedule and Preferences Alternate Backup Location Show, gray or hide the Alternate Backup Location in the Schedule and Preference dialog. Default: Show. Schedule and Preferences Schedule Settings Show, gray or hide ’Schedule Settings’ in the Schedule and Preference dialog. Default: Show. Schedule and Preferences Schedule Frequency Show, gray or hide Schedule Frequency in the Schedule and Preference dialog. Default: Show. Schedule and Preferences Schedule Time Show, gray or hide Schedule Time’ in the Schedule and Preference dialog. Default: Show. Schedule and Preferences Suspend Check Show, gray or hide the Suspend checkbox in the Schedule and Preferences dialog. Default: Hide. Schedule and Preferences Backup Partitions Show, gray or hide the Backup Partitions checkboxes in the Schedule and Preferences dialog. Default: Show. Appendix A. Administrative tools 101 Table 34. User Configuration>Rescue and Recovery>User interface (continued) Policy Setting Description Schedule and Preferences Backup Storage Warning Show, gray or hide the Backup Storage Warning item in the Schedule and Preferences dialog. Default: Show. Schedule and Preferences Password Protect Show, gray or hide the Password Protect item in the Schedule and Preferences dialog. Default: Show. Schedule and Preferences CSS Encrypt Show, gray or hide the CSS Encrypt item in the Schedule and Preferences dialog. Default: Show. Schedule and Preferences Lock Hard Disk Show, gray or hide the Lock Hard Disk item in the Schedule and Preferences dialog. Default: Show. Copy Backups Copy To Optical Show, gray or hide the Copy To Optical radio button. Default: Show. Copy Backups Copy To USB Show, gray or hide the Copy To USB radio button. Default: Show. Copy Backups Copy To Second Show, gray or hide the Copy To Second radio button. Default: Show. Copy Backups Copy To Network Show, gray or hide the Copy To Network radio button. Default: Show. Delete Base Backup Show or hide the Base Backup from delete page. Default: Show. Migrate Migrate Delete Files Show, gray or hide the Migrate Delete Files item on the Migration page. Default: Show. Migrate Migration Password Show, gray or hide the Migration Password item on the Migration page. Default: Show. User Interface Enable or disable the main user interface. Default: Enabled. Restore Interface Enable or disable the ’Restore’ interface. Default: Enabled. Simple User Interface Enable or disable the simple user interface. Default: Enabled Interface Switching Enable or disable the ability to switch between advanced and simple user interfaces. Default: Enabled Note: If you are attempting to remove an entire screen using an Active Directory template, disable the menu item instead of using ″Hide″ on each item on the screen. Computer Configuration: The following table provides the policy for the Computer Configuration for Rescue and Recovery under the Settings tab. Table 35. Computer Configuration>Rescue and Recovery>Settings Policy Setting Sub-Setting Description Backup PreBackup Pre Command to run prior to backup. Include the full path to the file, if that path is not in the environment variable. Default: None. 102 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Backup PreBackup PreParameters The parameter that passes the command that is run prior to backup. Default: None. Backup PreBackup PreShow Show or hide the command that is run prior to backup. Default: Show. Backup PreBackup Pre0 Command to run prior to the base backup. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters0 The parameter that passes the command that is run prior to the base backup. Default: None. Backup PreBackup PreShow0 Show or hide the command that is run prior to the base backup. Default: Show. Backup PreBackup Pre1 Command to run prior to incremental backup number 1. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters1 The parameter that passes the command that is run prior to incremental backup number 1. Default: None. Backup PreBackup PreShow1 Show or hide the command that is run prior to incremental backup number 1. Default: Show. Backup PreBackup Pre2 Command to run prior to incremental backup number 2. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters2 The parameter that passes the command that is run prior to incremental backup number 2. Default: None. Backup PreBackup PreShow2 Show or hide the command that is run prior to incremental backup number 2. Default: Show. Backup PreBackup Pre3 Command to run prior to incremental backup number 3. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters3 The parameter that passes the command that is run prior to incremental backup number 3. Default: None. Backup PreBackup PreShow3 Show or hide the command that is run prior to incremental backup number 3. Default: Show. Appendix A. Administrative tools 103 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Backup PreBackup Pre4 Command to run prior to incremental backup number 4. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters4 The parameter that passes the command that is run prior to incremental backup number 4. Default: None. Backup PreBackup PreShow4 Show or hide the command that is run prior to incremental backup number 4. Default: Show. Backup PreBackup Pre5 Command to run prior to incremental backup number 5. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PreBackup PreParameters5 The parameter that passes the command that is run prior to incremental backup number 5. Default: None. Backup PreBackup PreShow5 Show or hide the command that is run prior to incremental backup number 5. Default: Show. Backup PostBackup Post Command to run after a backup concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters The parameter that passes the command that is run following the conclusion of a backup. Default: None. Backup PostBackup PostShow Show or hide the command that is run following a backup. Default: Show. Backup PostBackup Post0 Command to run after the base backup concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters0 The parameter that passes the command that is run following the conclusion of the base backup. Default: None. Backup PostBackup PostShow0 Show or hide the command that is run following the base backup. Default: Show. 104 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Backup PostBackup Post1 Command to run after incremental backup number 1 concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters1 The parameter that passes the command that is run following the conclusion of incremental backup number 1. Default: None. Backup PostBackup PostShow1 Show or hide the command that is run following incremental backup number 1. Default: Show. Backup PostBackup Post2 Command to run after incremental backup number 2 concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters2 The parameter that passes the command that is run following the conclusion of incremental backup number 2. Default: None. Backup PostBackup PostShow2 Show or hide the command that is run following incremental backup number 2. Default: Show. Backup PostBackup Post3 Command to run after incremental backup number 3 concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters3 The parameter that passes the command that is run following the conclusion of incremental backup number 3. Default: None. Backup PostBackup PostShow3 Show or hide the command that is run following incremental backup number 3. Default: Show. Backup PostBackup Post4 Command to run after incremental backup number 4 concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters4 The parameter that passes the command that is run following the conclusion of incremental backup number 4. Default: None. Backup PostBackup PostShow4 Show or hide the command that is run following incremental backup number 4. Default: Show. Appendix A. Administrative tools 105 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Backup PostBackup Post5 Command to run after incremental backup number 5 concludes. Include the full path to the file, if that path is not in the environment variable. Default: None. Backup PostBackup PostParameters5 The parameter that passes the command that is run following the conclusion of incremental backup number 5. Default: None. Backup PostBackup PostShow5 Show or hide the command that is run following incremental backup number 5. Default: Show. Backup Backup Local Enable or disable ’Backup Local’ as a selected destination for backup. Default: Enabled. Backup Backup Second Enable or disable ’Backup Second’ as a selected destination for backup. Default: Disabled. Notes: 1. If a service partition backup fails due to insufficient space, manually delete partial backups before attempting another backup or restoring from the failed backup. 2. When backing up the service partition to external media, set the following registry key before restoring your system with Rescue and Recovery: HKLM\Software\Lenovo\ Rescue and Recovery\ Settings\Backup\ BackupSPNetwork=1 106 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Backup Backup USB Sub-Setting Description Enable or disable ’Backup USB’ as a selected destination for backup. Default: Disabled. Notes: 1. If a service partition backup fails due to insufficient space, manually delete partial backups before attempting another backup or restoring from the failed backup. 2. When backing up the service partition to external media, set the following registry key before restoring your system with Rescue and Recovery: HKLM\Software\Lenovo\ Rescue and Recovery\ Settings\Backup\ BackupSPNetwork=1 Backup Backup Network Enable or disable ’Backup Network’ as selected destination for backup. Default: Disabled. Notes: 1. If a service partition backup fails due to insufficient space, manually delete partial backups before attempting another backup or restoring from the failed backup. 2. When backing up the service partition to external media, set the following registry key before restoring your system with Rescue and Recovery: HKLM\Software\Lenovo\ Rescue and Recovery\ Settings\Backup\ BackupSPNetwork=1 Backup Local Partition Number Set the partition number for backups on the local drive. Valid values: 1-100. Default: 1. Backup USB Partition Number Set the partition number for backups on the USB drive. Valid values: 1-100. Default: 1. Backup Second HDD Partition Number Set the partition number for backups on the Second hard disk drive. Valid values: 1-100. Default: 1. Appendix A. Administrative tools 107 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Backup Backup Partitions Select the partitions that should be backed up. This DWORD is a bitmap of logical drive letters that should be included in the backup. Example: To only backup drive c: and e:, this value should be 0x00000014. Note: Convert your hexadecimal number to decimal before entering. Default: 0xFFFFFFFF. Entering a zero has a meaning similar to the default: Find all available partitions and back them up. Backup Max Backup Size The maximum backup size (in GB). Valid values are 1-1000. Default: available free space. Backup Max Number Incrementals The maximum number of allowable incremental backups. Valid values: 2-31. Default: 5. Note: If you have completed backup number 5 and proceed to complete backup number 6 and encounter a message that states: You have reached your defined limit of 5 incremental backups. You may increase the maximum number of incremental backups allowed or the oldest incremental backup will be deleted. This message is to let you know that the oldest incremental backup will not be deleted, but merged to the next incremental backup. Backup Encrypt With CSS Enable or disable ’Encrypt With Client Security Solution’ as a backup option. This option permits hardware or static-key encryption. Default: Disabled. Backup Resume After Power Loss Enable or disable ’Resume After Power Loss’ as a backup option. Default: Enabled. Backup Capture Migration Info Enable or disable ’Capture Migration Info’ as a backup option. When enabled, with each backup, data is collected that permits the System Migration Assistant to transfer current system settings to another machine, should the need arise. Default: Enabled. Backup Backup SP Second Enable or disable ’Backup SP Second’ as an option. When enabled, the system service partition can be backed up to the second system drive. Default: Disabled. 108 Sub-Setting Rescue and Recovery 4.2 Deployment Guide Description Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Backup Sub-Setting Description Backup SP USB Enable or disable ’Backup SP USB’ as an option. When enabled, the system service partition can be backed up to the USB drive. Default: Disabled. Backup Backup SP Network Enable or disable ’Backup SP Network’ as an option. When enabled, the system service partition can be backed up to the network. Default: Disabled. Backup CPU Priority CPU Priority of backups. Values: 1-5 (1=Lowest Priority, 5=Highest Priority). Default: 3. Backup Yield ’Yield’ indicates amount of delay to insert between disk writes during a backup. This permits system backups from hogging all of the disk i/o bandwidth. Values: 0-8 (0=off, 8=least disk activity) Default: 0. Backup Boot Disc Enable or disable the creation of a ’Boot Disc’ when backing up to CD/DVD or creating an archive to those media. Default: Enabled. Backup VerifyDisc Enable or disable ’Verify Disc’ when backing up to a CD/DVD or creating an archive to those media. Default: Enabled. Backup Battery Percent Required ’Battery Percent Required’ before commencing a scheduled backup. This policy ensures there is enough battery power left to complete a backup. Values: 0-100. Default: 0. Backup Skip Locked Files Enable or disable ’Skip Locked Files’ when backing up. If enabled, locked files will be not be backed up. Default: Disabled. Backup Min Percent Free Space The minimum percent of free space on the destination drive required for backup. Values: 0-100. Default: 0. Backup Protect With UUID Enable or disable the ’Protect With UUID’ option. If enabled, this will prevent the backups taken on one machine from being restored on another. Default: Disabled. Backup Protect With Password Enable or disable the ’Protect With Password’ option, if enabled, backups may be protected with a password. Default: Disabled. Appendix A. Administrative tools 109 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Backup User Message Restore PreRestore PreWinRestore Command to run prior to a restore from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters The parameter that passes the command that is run prior to a restore from Windows. Default: None. Restore PreRestore PreWinRestoreShow Show or hide the command that is run prior to a restore from Windows. Default: Show. Restore PreRestore PreWinRestore0 Command to run prior to a restore of the base backup from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters0 The parameter that passes the command that is run prior to a restore of the base backup from Windows. Default: None. Restore PreRestore PreWinRestoreShow0 Show or hide the command that is run prior to a restore of the base backup from Windows. Default: Show. Restore PreRestore PreWinRestore1 Command to run prior to a restore of incremental backup number 1 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters1 The parameter that passes the command that is run prior to a restore of incremental backup number 1 from Windows. Default: None. Restore PreRestore PreWinRestoreShow1 Show or hide the command that is run prior to a restore of incremental backup number 1 from Windows. Default: Show. 110 Sub-Setting Description Show or Hide the User Interface message for 'No Battery'. Note: If you have the Battery Power Requirement set at 1% backup, and the system that you are attempting to backup has 1% remaining battery power, set this policy to Hide to proceed with the backup. Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PreRestore PreWinRestore2 Command to run prior to a restore of incremental backup number 2 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters2 The parameter that passes the command that is run prior to a restore of incremental backup number 2 from Windows. Default: None. Restore PreRestore PreWinRestoreShow2 Show or hide the command that is run prior to a restore of incremental backup number 2 from Windows. Default: Show. Restore PreRestore PreWinRestore3 Command to run prior to a restore of incremental backup number 3 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters3 The parameter that passes the command that is run prior to a restore of incremental backup number 3 from Windows. Default: None. Restore PreRestore PreWinRestoreShow3 Show or hide the command that is run prior to a restore of incremental backup number 3 from Windows. Default: Show. Restore PreRestore PreWinRestore4 Command to run prior to a restore of incremental backup number 4 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PreWinRestoreParameters4 The parameter that passes the command that is run prior to a restore of incremental backup number 4 from Windows. Default: None. Restore PreRestore PreWinRestoreShow4 Show or hide the command that is run prior to a restore of incremental backup number 4 from Windows. Default: Show. Restore PreRestore PreWinRestore5 Command to run prior to a restore of incremental backup number 5 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Appendix A. Administrative tools 111 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PreRestore PreWinRestoreParameters5 The parameter that passes the command that is run prior to a restore of incremental backup number 5 from Windows. Default: None. Restore PreRestore PreWinRestoreShow5 Show or hide the command that is run prior to a restore of incremental backup number 5 from Windows. Default: Show. Restore PreRestore PrePDARestore Command to run prior to a restore from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters The parameter that passes the command that is run prior to a restore from the Rescue and Recovery workspace. Default: None. Restore PreRestore PrePDARestoreShow Show or hide the command that is run prior to a restore from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore0 Command to run prior to a restore of the base backup from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters0 The parameter that passes the command that is run prior to a restore of the base backup from the Rescue and Recovery workspace. Default: None. Restore PreRestore PrePDARestoreShow0 Show or hide the command that is run prior to a restore of the base backup from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore1 Command to run prior to a restore of incremental backup number 1 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters1 The parameter that passes the command that is run prior to a restore of incremental backup number 1 from the Rescue and Recovery workspace. Default: None. 112 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PreRestore PrePDARestoreShow1 Show or hide the command that is run prior to a restore of incremental backup number 1 from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore2 Command to run prior to a restore of incremental backup number 2 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters2 The parameter that passes the command that is run prior to a restore of incremental backup number 2 from the Rescue and Recovery workspace. Default: None. Restore PreRestore PrePDARestoreShow2 Show or hide the command that is run prior to a restore of incremental backup number 2 from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore3 Command to run prior to a restore of incremental backup number 3 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters3 The parameter that passes the command that is run prior to a restore of incremental backup number 3 from the Rescue and Recovery workspace. Default: None. Restore PreRestore PrePDARestoreShow3 Show or hide the command that is run prior to a restore of incremental backup number 3 from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore4 Command to run prior to a restore of incremental backup number 4 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters4 The parameter that passes the command that is run prior to a restore of incremental backup number 4 from the Rescue and Recovery workspace. Default: None. Appendix A. Administrative tools 113 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PreRestore PrePDARestoreShow4 Show or hide the command that is run prior to a restore of incremental backup number 4 from the Rescue and Recovery workspace. Default: Show. Restore PreRestore PrePDARestore5 Command to run prior to a restore of incremental backup number 5 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PreRestore PrePDARestoreParameters5 The parameter that passes the command that is run prior to a restore of incremental backup number 5 from the Rescue and Recovery workspace. Default: None. Restore PreRestore PrePDARestoreShow5 Show or hide the command that is run prior to a restore of incremental backup number 5 from the Rescue and Recovery workspace. Default: Show. Restore PostRestore PostWinRestore Command to run following a restore from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters The parameter that passes the command that is run following a restore from Windows. Default: None. Restore PostRestore PostWinRestoreShow Show or hide the command that is run following a restore from Windows. Default: Show. Restore PostRestore PostWinRestore0 Command to run following a restore of the base backup from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters0 The parameter that passes the command that is run following a restore of the base backup from Windows. Default: None. Restore PostRestore PostWinRestoreShow0 Show or hide the command that is run following a restore of the base backup from Windows. Default: Show. 114 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PostRestore PostWinRestore1 Command to run following a restore of incremental backup number 1 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters1 The parameter that passes the command that is run following a restore of incremental backup number 1 from Windows. Default: None. Restore PostRestore PostWinRestoreShow1 Show or hide the command that is run following a restore of incremental backup number 1 from Windows. Default: Show. Restore PostRestore PostWinRestore2 Command to run following a restore of incremental backup number 2 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters2 The parameter that passes the command that is run following a restore of incremental backup number 2 from Windows. Default: None. Restore PostRestore PostWinRestoreShow2 Show or hide the command that is run following a restore of incremental backup number 2 from Windows. Default: Show. Restore PostRestore PostWinRestore3 Command to run following a restore of incremental backup number 3 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters3 The parameter that passes the command that is run following a restore of incremental backup number 3 from Windows. Default: None. Restore PostRestore PostWinRestoreShow3 Show or hide the command that is run following a restore of incremental backup number 3 from Windows. Default: Show. Restore PostRestore PostWinRestore4 Command to run following a restore of incremental backup number 4 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Appendix A. Administrative tools 115 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PostRestore PostWinRestoreParameters4 The parameter that passes the command that is run following a restore of incremental backup number 4 from Windows. Default: None. Restore PostRestore PostWinRestoreShow4 Show or hide the command that is run following a restore of incremental backup number 4 from Windows. Default: Show. Restore PostRestore PostWinRestore5 Command to run following a restore of incremental backup number 5 from Windows. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostWinRestoreParameters5 The parameter that passes the command that is run following a restore of incremental backup number 5 from Windows. Default: None. Restore PostRestore PostWinRestoreShow5 Show or hide the command that is run following a restore of incremental backup number 5 from Windows. Default: Show. Restore PostRestore PostPDARestore Command to run following a restore from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters The parameter that passes the command that is run following a restore from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow Show or hide the command that is run following a restore from the Rescue and Recovery workspace. Default: Show. Restore PostRestore PostPDARestore0 Command to run following a restore of the base backup from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters0 The parameter that passes the command that is run following a restore of the base backup from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow0 Show or hide the command that is run following a restore of the base backup from the Rescue and Recovery workspace. Default: Show 116 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PostRestore PostPDARestore1 Command to run following a restore of incremental backup number 1 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters1 The parameter that passes the command that is run following a restore of incremental backup number 1 from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow1 Show or hide the command that is run following a restore of incremental backup number 1 from the Rescue and Recovery workspace. Default: Show Restore PostRestore PostPDARestore2 Command to run following a restore of incremental backup number 2 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters2 The parameter that passes the command that is run following a restore of incremental backup number 2 from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow2 Show or hide the command that is run following a restore of incremental backup number 2 from the Rescue and Recovery workspace. Default: Show Restore PostRestore PostPDARestore3 Command to run following a restore of incremental backup number 3 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters3 The parameter that passes the command that is run following a restore of incremental backup number 3 from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow3 Show or hide the command that is run following a restore of incremental backup number 3 from the Rescue and Recovery workspace. Default: Show. Appendix A. Administrative tools 117 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description Restore PostRestore PostPDARestore4 Command to run following a restore of incremental backup number 4 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters4 The parameter that passes the command that is run following a restore of incremental backup number 4 from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow4 Show or hide the command that is run following a restore of incremental backup number 4 from the Rescue and Recovery workspace. Default: Show. Restore PostRestore PostPDARestore5 Command to run following a restore of incremental backup number 5 from the Rescue and Recovery workspace. Include the full path to the file, if that path is not in the environment variable. Default: None. Restore PostRestore PostPDARestoreParameters5 The parameter that passes the command that is run following a restore of incremental backup number 5 from the Rescue and Recovery workspace. Default: None. Restore PostRestore PostPDARestoreShow5 Show or hide the command that is run following a restore of incremental backup number 5 from the Rescue and Recovery workspace. Default: Show. Restore Password Persist Show or hide the ’Password Persist’ option in restore dialogs. Default: Show. Rejuvenate PreRejuvenate Command to run prior to a rejuvenation restore. Include the full path to the file, if that path is not in the environment variable. Default: None. Rejuvenate PreRejuvenate Parameters The parameter that passes the command that is run prior to a rejuvenation restore. Default: None. Rejuvenate PreRejuvenate Show Show or hide the command that is run prior to a rejuvenation restore. Default: Show. Rejuvenate PostRejuvenate Command to run following a rejuvenation restore. Include the full path to the file, if that path is not in the environment variable. Default: None. 118 Rescue and Recovery 4.2 Deployment Guide Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Rejuvenate Sub-Setting Description PostRejuvenate Parameters The parameter that passes the command that is run following a rejuvenation restore. Default: None. Rejuvenate PostRejuvenate Show Show or hide the command that is run following a rejuvenation restore. Default: Show. Rejuvenate PostRejuvenate Reboot Enable or disable a system reboot following a rejuvenation restore. Default: Enabled. Mapped Network Drive UNC UNC location for the mapped network drive (format \\server\share). Default: None. Mapped Network Drive User Use mapdrv.exe /view command to create an encrpyted value for this field. Default: None. User Messages Bootable Second Show or hide the ’Bootable Second’ message. Default: Hide. User Messages Bootable USB Show or hide the ’Bootable USB’ message. Default: Show. User Messages Location Not Found Show or hide the ’Location Not Found’ message. Default: Show Note: If the location is a USB drive, this message will still be displayed. User Messages Missed Backup Show or hide the ’Missed Backup’ message. Default: Show. User Messages No Battery Show or hide the ’No Battery’ message. Default: Show. User Messages Scheduled Base Show or hide the ’Scheduled Base’ message. Default: Show. User Messages Power Loss Backup Show or hide the ’Power Loss Backup’ message. Default: Show. User Messages Post Rejuvenate Reboot Show or hide the ’Post Rejuvenate Reboot’ message. Default: Show. Lock Hard Disk Enable or disable the ’Lock Hard Disk’ setting. Default: Disabled. Parse Environment Variables Enable or disable the ’Parse Environment Variables’ setting. Default: Enabled. Set PP Archive Before Backup Enable or disable the ’Set PP Archive Before Backup’ setting. Default: Enabled. Max Silent Retries Set the maximum number of ’Silent Retries’ to network share. Default: 3. Exclude Enable or disable the ’Exclude’ setting. Default: Enabled. Include Enable or disable the ’Include’ setting. Default: Disabled. Appendix A. Administrative tools 119 Table 35. Computer Configuration>Rescue and Recovery>Settings (continued) Policy Setting Sub-Setting Description SIS Enable or disable the ’SIS’ setting. Default: Disabled. Fast Restore Enable or disable the ’Fast Restore’ feature. Default: Enabled Analyze FileSize Threshold The threshold used by the analyze function to determine if a file should be displayed or not. Values: 0-10,000 MB Default: 20MB. Sort Filter Files Type of file sorting to show in the Exclude, Include, and SIS pages. Values: 1-4 (name asc, name desc, size asc, size desc). Default: 0 (no sorting). 120 Rescue and Recovery 4.2 Deployment Guide Appendix B. Antidote Delivery Manager Antidote Delivery Manager works by delivering instructions from an administrator to each system and by supporting commands to combat a virus or a worm. The administrator prepares a script containing the actions desired on each system. The repository function delivers the script securely to the system within minutes and executes the commands. Commands include restricting network connections, displaying messages to the users, restoring files from backups, downloading files, executing other system commands, and rebooting the machine either to the same operating system or to switch in to or out of the Rescue and Recovery environment. Both the repository function and the commands work in either the normal operating system (such as Windows XP) or in the Rescue and Recovery environment. The overall strategy to combat a virus is to reduce the spread and damage of the malicious code, apply patches and cleanup to each system, and then bring the restored machines back on to the network. For a highly destructive and fast spreading virus, it might be necessary to remove systems from the network and conduct all repair operations in the Rescue and Recovery environment. Although this is the safest method, it is also disruptive to users, if applied during normal working hours. In some circumstances, shifting to the Rescue and Recovery environment can be delayed or avoided by restricting the network capabilities. The next step is to get patches and cleanup code downloaded, and clean code run and patches set up for installation. In general, patches are designed to be installed while the operating system is running, but clean up and other operations might be more appropriate in the Rescue and Recovery environment. When the corrective actions are complete, the system can then be restored to normal operation with Windows XP running and network configurations restored. The following two sections describe the repository operation and commands in detail. Then installation and configuration of the function is presented. The following sections are examples of how to use the system for the common tasks of testing, responding to destructive viruses, addressing machines connected by wireless or Virtual Private Networks (VPNs), and fixing less destructive problems. Installing the Antidote network component Rescue and Recovery 4.2 must be installed on all client systems. Configuration can be made before the installation or performed later. Windows Vista Complete the following steps to install Antidote Delivery Manager on client systems with Windows Vista: 1. With administrative privileges, launch the MS DOS Command Prompt. 2. Change the directory to %rr%\adm. 3. Execute iuservice -install. 4. Execute net start tvtnetwk. Windows XP Complete the following steps to install Antidote Delivery Manager on client systems with Windows XP: © Lenovo 2007. Portions © IBM Corp. 2005. 121 1. With administrative privileges, launch the MS DOS Command Prompt. 2. Change the directory to %tvtcommon%\pfdinst. 3. Execute netsvcinst /install /inf:″c:\program files\common files\lenovo\pfdinst\netsf.inf″ /cid:″lgl_tvtpktfilter″. 4. Execute netsvcinst /install /inf:″c:\program files\common files\lenovo\pfdinst\netsf_m.inf″ /cid:″lgl_tvtpktfiltermp″. Antidote with Windows Vista For 64bit Windows Vista the registry location is HKLM\SOFTWARE\ WOW6432Node\Lenovo\Rescue and Recovery\ADM Repository The repository path for the mailbox is set in the registry at the following location: HKLM\SOFTWARE\Lenovo\Rescue and Recovery\ADM For 64-bit Windows Vista the installed folder location is C:\Program Files (x86)\Lenovo\Rescue and Recovery\ADM. Issue a CD command to C:\Program Files\Lenovo\Rescue and Recovery\ADM. When running any of the Antidote commands in Windows Vista (32 or 64 bit) you must have elevated admin privileges, otherwise the values will go to an incorrect registry location. Repository The repository function runs on each system and periodically checks for new messages from the administrator. It checks at a scheduled time interval or at the occurrence of several interesting events (for example, boot, resume from suspend or hibernate, detection of a new network adapter, and assignment of a new IP address). The repository function looks for messages in a set of directories, in a Windows share location, such as \\machine\share\directory, at HTTP URLs, and at FTP URLs . If more than one message is found, it processes them in “directory sort by name” order. Only one message is processed at a time. A message is only processed successfully once. If processing a message fails, by default, it is not attempted again, but retrying on failure can be specified in the message itself. A message must be packaged by an administrator before being placed in a directory to be processed by the repository function. To create the package, the administrator places all of the files that constitute the message into a directory (or its subdirectories). One of the files must be named go.rrs the primary command script. The administrator can optionally use a signature key for this message, but if used the key must be available to all of the target systems. The repository function checks the package for integrity, checks the signature if supplied and unpack all of the files into a local directory before executing go.rrs. The primary command script file (go.rrs) follows the syntax of a Windows command file. It might contain legitimate Windows commands and any of the commands listed in the following section. Also, a Python command interpreter is installed as part of the Rescue and Recovery environment, so Python scripts might also be called from the go.rrs script. At the end of execution of the script, all files unpacked from the message is deleted, so if files are required after the script exits (for example, installing a patch on reboot) the files must be moved out of the message directory. 122 Rescue and Recovery 4.2 Deployment Guide Each system has a configuration of repositories to check. It might be appropriate for the IT administrator to divide the population of systems into groups and assign different repositories (network shares) to each group. For example, systems might be grouped geographically by proximity to a file server. Or, systems could be grouped by function, such as engineering, sales, or support. Antidote Delivery Manager and Windows commands The Antidote Delivery Manager system provides several commands to facilitate the operation of the system. In addition to the command to create messages and adjust settings, there are commands to control networking, determine and control operating system state, examine XML files from system inventories, and notify the user of progress of the Antidote Delivery Manager script on the client machine. The NETWK command enables or disables networking or restricts networking to a limited group of network addresses. The INRR command can be used to determine if the Windows 2000, Windows XP or Windows Vista is running or if the computer is in the Rescue and Recovery environment. The REBOOT command can be used to shut down the computer and specify that it should boot either to Windows 200, Windows XP or Windows Vista or to Rescue and Recovery. The MSGBOX application allows for communication with the user by displaying a message in a pop-up box. The message box can optionally contain OK and Cancel buttons so the message can act differently based on input from the user. Certain Microsoft commands are also available to Antidote Delivery Manager. The permitted commands include all commands built into command shell, for example DIR or CD. Other useful commands, such as reg.exe to change the registry and chkdsk.exe to verify disk integrity, are available. Antidote Delivery Manager utilization The Antidote Delivery Manager system can be used to complete a wide variety of tasks. The following examples demonstrate how the system might be used. v Simple system test - Display notification The most basic use of the system is to display a single message to the user. The easiest way to run this test and also test other scripts before deployment is to place the message in a repository that is a local directory on the administrators personal computer. This placement allows rapid testing of the script with no impact to other machines. v Script preparation and packaging Write a go.rrs script on any machine where Antidote Delivery Manager has been installed. Include a line: MSGBOX /MSG “Hello World” /OK. Run the APKGMSG command on the directory containing go.rrs to create a message. v Script execution Place the message file in one of the repository directories on your machine and observe correct operation. When the mail agent runs next, a message box displays with the “Hello World” text. Such a script is also a good way to test network repositories and to demonstrate features, such as the checking of repositories on resume from suspend mode. Major worm attack This example demonstrates one possible approach to combat a major virus. The basic approach is to turn off networking, then reboot to Rescue and Recovery, retrieve fixes, perform repairs, then boot back to Windows XP, install patches, and Appendix B. Antidote Delivery Manager 123 finally restore networking. A single message might be used to perform all of these functions through the use of flag files and the RETRYONERROR command. 1. Lockdown phase To accomplish lockdown phase, inform the user what is about to happen. If the attack is not extremely serious, the administrator can give the user the option to defer the fix until later. In the most conservative case, this phase would be used to disable networking and provide a short window, such as 15 minutes, for the user to save work in progress. The RETRYONERROR command is used to keep the script running and then the machine can be rebooted into the Rescue and Recovery environment. 2. Code distribution phase an repair phase Now that the threat of infection has been removed by disabling the network and rebooting to Rescue and Recovery, additional code can be retrieved and repairs accomplished. The network can be enabled or only certain addresses can be permitted for the time required to retrieve additional files. While in Rescue and Recovery, virus files can be removed and the registry can be cleaned up. Unfortunately, installing new software or patches is not possible because the patches assume that Windows XP is running. With networking still disabled and all virus code removed, it is safe to reboot to Windows XP to complete repairs. A tag file written at this time directs the script to the patch section after the reboot. 124 Rescue and Recovery 4.2 Deployment Guide 3. Patch and recovery phase When the machine reboots in Windows XP, Antidote Delivery Manager begins processing again even before the user can log in. Patches should be installed at this time. The machine can be rebooted if the newly installed patches require it. Now that all cleanup and patching has been completed, the network can be enabled and the user is informed that normal operation is possible. Minor application update Not all maintenance requires the drastic measures previously described. If a patch is available, but a virus attack is not in progress, a more relaxed approach might be appropriate. A single script can control the operation through the use of the RETRYONERROR command and tag files. 1. Download Phase The process begins with a message box informing the user that a patch will be downloaded for later installation. Then, the patch can be copied from the server. 2. Patch phase The patch code is ready for installation and it is time to warn the user to start installation. If the user requests a delay, a tag file could be used to track the delay. Perhaps later requests to install the patch might be more urgent. Antidote Delivery Manager maintains this state even if the user powers off or reboots their system. When the user has completed all processing and is ready for a system reboot, the patch is installed and the system is rebooted, if required. Attention: After a system has been restored and rebooted, reboot the system again in order for changes to take effect. Accommodating VPNs and wireless security The Rescue and Recovery environment does not currently support either remote access Virtual Private Networks (VPN) or wireless network attachments. If a machine is using one of these network attachments in Windows XP, and then reboots to Rescue and Recovery, network connectivity is lost. Therefore, a script like the one in the previous example does not work because networking is not available in Rescue and Recovery to download files and fixes. The solution is to package all required files in the original message or download the needed files before rebooting. Place all necessary files in the directory with go.rrs. The script file must move the required files into their final positions before exiting the script (when the directory containing go.rrs on the client is deleted). Placing patches in the message file might not be practical if the patches are very large. In this case, the user should be informed, then networking is restricted to only the server containing the patch. Then the patch can then be downloaded while still in Windows XP. Although this can lengthen the exposure of Windows XP to a virus, the extra time is probably not significant. Appendix B. Antidote Delivery Manager 125 Antidote Delivery Manager command guide The boot manager command-line interface is Antidote Delivery Manager. It resides in the directory C:\Program Files\Lenovo\Rescue and Recovery\ADM. The following table presents the switches and their results for Antidote Delivery Manager. Table 36. Antidote Delivery Manager commands Commands Description APKGMES [/KEY keyfile| /NEWKEY keyfile|/NOSIG] message_directory message_name [/NODATE] If the /KEY parameter is used, a signing key will be retrieved from keyfile.prv and the key in keyfile.pub must have been distributed to all clients that will process the message. By default, the key file “KEYFILE.PRV” will be used. The /NEWKEY parameter can be used to create a key. If signing is not desired, specifying /NOSIG will prevent signing. A date stamp will be appended to the end of the message name, such as message_nameYYMMDDHHmm.zap. REBOOT [/RR|/Win] [/wait | /f] This command reboots the machine. With no parameters, reboot with the normal boot sequence. The parameter RR means reboot to Rescue and Recovery, and WIN means reboot to the normal operating system. The reboot will not occur until the script exits, so this should normally be the last command in a script. The optional WAIT command forces the system to boot to the specified environment on next reboot (manual or caused by other mechanism). The /f parameter forces the system to reboot now, and does not allow the user to save information from open applications. If no parameters are specified, the program defaults to /win (/wait and /f are not specified). RETRYONERROR [ON|OFF] retries By default, a script will only be tried once. However, if it is important to keep trying a script until it works, the RETRYONERROR command can be used to notify the mailbox function to keep trying to execute this script a finite number of times as specified by the retries parameter. If no number is specified, the default value is 3. MSGBOX /msg message text [/head header_text] [/OK] [/CANCEL]| [/TIMER timeout] The MSGBOX command will display a message to the end user, if logged on. The message will remain displayed and the script will block until time out occurs, the cancel button is pressed or the OK button is pushed (if /OK is specified). A cancel button will not be on the panel if /CANCEL is not specified, and it will not be easy to get rid of the display. The command will return: v 0 = OK was pressed v 1 = CANCEL v 2 = Timer expired The text in the message can be formatted using \n and \t to represent newline and tab respectively. 126 Rescue and Recovery 4.2 Deployment Guide Table 36. Antidote Delivery Manager commands (continued) Commands Description NETWK [/D|/E|/A [/IP ip_address | /DN domain_name] [/NM netmask] NETWK /D (disable) will stop all network traffic by disabling all network adapters. Networking will be disabled until a NETWK /E (enable) command is run. NETWK /A restricts networking to the IP address specified by either the /IP switch (dotted decimal) or /DN (DNS name). The /NM switch provides the network mask. If /NM is not provided, then only the single machine specified by /IP or /DN will be accessible. The state of this command persists over reboots, so networking must be explicitly enabled. APUBKEY [/ADD|/DEL] asn_1_encoded_public_key The APASSWD command allows an administrator to remotely manage the Antidote Delivery Manager message signing keys on each PC. More than one key can be stored on each PC. If a signed message is processed, each key will be tried until a successful one is found. Keys are not separately named, so must be referenced by the content. A new key can be added using the ADD parameter and deleted with the DEL parameter. AUNCPW [/ADD|/CHANGE|/DEL] unc [/USER userid] [/PWD password] [/REF ref_name] This command allows you to add, change or delete a password for a network drive The reference name can be used as a shortcut in a message instead of using the UNC. Return values are: v 0 = Successful. v 1 = Unable to set with the information provided. v 2 = Successful, but a different UNC which has the same reference name has already been defined. Appendix B. Antidote Delivery Manager 127 Table 36. Antidote Delivery Manager commands (continued) Commands Description XMLtool for Conditionals Conditionals (eGatherer, current hardware information) v Usage: xmltool.exe filename xpath function comparator value where: – filename The path and filename to the XML file – xpath The fully qualified xpath to the value – function This must be one of the following values: - /C, compare the values (comparator and value must also be supplied) - /v , put the specified value into %SWSHARE%\RET.TXT – Comparator: Must be one of the following: - LSS - LEQ - EQU - GTR - GEQ - NEQ – Value: The XML entry is compared to this value. v Return Values: – 0 Comparison evaluates to true (/c) – 1 Comparison evaluates to false – 2 Incorrect command line paramaters – 3 Error opening XML file (not present or file has errors) – 4 Specified XPATH returned no value XMLtool for Conditionals v Example: xmltool.exe %swshare%\\lenovoegath.xml //system_summary/bios_version /C GEQ 1UET36WW INRR The INRR command can be used to determine if the script is running in the Rescue and Recovery environment. Return values are: v 0 = Current OS PE v 1 = Current OS is not PE v >1 = Error 128 Rescue and Recovery 4.2 Deployment Guide Table 36. Antidote Delivery Manager commands (continued) Commands Description STATUS [/QUERY location message_name | /CLEAR location] The STATUS /QUERY command can be used to determine if a script has been run, or is queued to be run. The location value must be one of the following: v FAIL the message has already run and failed v SUCCESS The message has been completed successfully v WORK The message is currently being run, or will run next time Antidote Delivery Manager is run. v CACHE The message is queued to run. The STATUS/CLEAR command will clear the location specified. Return values are: v 0 = if the specified message found or the command completed successfully v 1 = if the specified message not found or the command failed MAILMAN [/RRU | RESET | /MB mailbox | /STATUS This command checks for mailbox locations and processes fixes found there. The following list provides the parameters: v RRU This parameter runs .ZAP which is stored in the Post Restore directory after each restore. v RESET This parameter halts processing of the currently running script. Note: This parameter should only be used in extenuating circumstances since usage is likely to cause errors. v STATUS This parameter returns a bitmask to indicate the current condition of the Antidote program. Return values are: – 0 = Antidote is configured properly – 1 = No mailbox defined – 2 = There are no keys defined, or NOSIG=1 is not defined Supported Microsoft commands The following table provides supported Microsoft commands: Table 37. Supported Microsoft commands Commands Description ATTRIB.EXE Displays or changes file attributes. CACLS.EXE Displays or modifies access control list (ACLs) of files. CHKDSK.EXE Checks a disk and displays a status report. Appendix B. Antidote Delivery Manager 129 Table 37. Supported Microsoft commands (continued) Commands Description COMP.EXE Compares the contents of two files or sets of files. COMPACT.EXE Displays or alters the compression of files on NTFS partitions. CONVERT.EXE Converts FAT volumes to NTFS. You cannot convert the current drive. DISKPART.EXE Partitions a drive. FC.EXE Compares two files or sets of files and displays the differences between them. FIND.EXE Searches for a text string in a file or files. FINDSTR.EXE Searches for strings in files. FORMAT.COM Formats a disk for use with Windows. LABEL.EXE Creates changes or deletes the volume label of a disk. NET.EXE Provides the networking commands. PING.EXE Checks to see if a network resource can be reached. RECOVER.EXE Recovers readable information from a bad or defective disk. REG.EXE Registry manipulation. REPLACE.EXE Replaces file. RRCMD.EXE Runs Backups from OS or restores from OS or Predesktop Area. SORT.EXE Sorts input. SUBST.EXE Associates a path with a drive letter. XCOPY.EXE Copies files and directory trees. Preparation and installation The following procedures provide preparation and installation information for Antidote Delivery Manager, and Rescue and Recovery. Preparation If a signing key will be used, run the packaging tool with the /NEWKEY parameter to generate a new signing key. Configuration Several configuration items will be required. The items appear in the rnrdeploy.xml file. Repository The repository path for the mailbox is set in the registry at the following location: HKLM\SOFTWARE\Lenovo\Rescue and Recovery\ADM Each client needs list of repositories. This should include a floppy and C:\ as well as at least one network drive specified with a UNC; mailbox = which is the drive and path to mailbox locations, with a comma, and separated in order of importance. Example: "mailbox"= c:\antidote 130 Rescue and Recovery 4.2 Deployment Guide Schedule information Schedule information is set in the registry at HKLM\SOFTWARE\Lenovo\Rescue and Recovery\ADM with the following setting: v ″Task″=″C:\\Program Files\\Lenovo\\Rescue and Recovery\\ADM\\ mailman.exe″ v ″Mode″=dword:00000004 ″Hour″=dword:00000012 v ″Minute″=dword:00000000 ″DayOfWeek″=dword:00000003 The Schedule Mode is the frequency of checks. Table 38. Schedule modes Schedule Mode SCHED_NONE 0x000 SCHED_MINUTELY 0x001 SCHED_DAILY 0x002 SCHED_WEEKLY 0x004 SCHED_MONTHLY 0x008 SCHED_STARTUP 0x010 SCHED_WAKEUP 0x020 SCHED_USB_ATTACH 0x040 SCHED_NETWORK_ATTACH 0x080 SCHED_NETWORK_DETACH 0x100 Signing Key If signing keys will be used, then they must be distributed to the client. The file keyfile.pub created by the APKGMES command contains the key. Each authorized public signing key appears in the registry. Use the APUBKEY function to set the following value: nosig = If it is set to 1, it will allow unsigned packages (packages built with the /NOSIG parameter) to be run. The following provides the registry location for the Signing Key: HKLM\SOFTWARE\Lenovo\Rescue and Recovery\ADM "NOSIG"=dword:00000001 Note: If it is not set to 1 or if public keys are present in the registry, unsigned packages will not run. Network Drives The following values are set by using the AUNCPW function RscDrvY and stored in the registry at HKLM\Software\Policies\Lenovo\MND\4.0\AD. The /NEWKEY parameter can be used to create a key. If signing is not desired, specifying /NOSIG will prevent signing. Each RscDrv section contains information about one network share. Up to ten network shares can be defined for Antidote Delivery Manager. v UNC = The UNC (Universal Naming Convention) of a drive that Antidote Delivery Manager connects to. v User = Encrypted username. v Pwd = Encrypted password. v Ref = The reference name to be associated with this connection. Appendix B. Antidote Delivery Manager 131 Installing the Antidote network component Rescue and Recovery 4.2 must be installed on all client systems. Configuration can be made before the installation or performed later. Windows Vista Complete the following steps to install Antidote Delivery Manager on client systems with Windows Vista: 1. With administrative privileges, launch the MS DOS Command Prompt. 2. Change the directory to %rr%\adm. 3. Execute iuservice -install. 4. Execute net start tvtnetwk. Windows XP Complete the following steps to install Antidote Delivery Manager on client systems with Windows XP: 1. With administrative privileges, launch the MS DOS Command Prompt. 2. Change the directory to %tvtcommon%\pfdinst. 3. Execute netsvcinst /install /inf:″c:\program files\common files\lenovo\pfdinst\netsf.inf″ /cid:″lgl_tvtpktfilter″. 4. Execute netsvcinst /install /inf:″c:\program files\common files\lenovo\pfdinst\netsf_m.inf″ /cid:″lgl_tvtpktfiltermp″. Server infrastructure The administrator must establish network shares for a repository or provide a FTP or HTTP site. An additional repository may be needed for fixes and patches. Simple system test – display notification Write a go.rrs script on any machine where Antidote Delivery Manager has been installed. Include a line MSGBOX /MSG “Hello World” /OK. Run the command from the command prompt to make sure it works as desired. Then run the APKGMSG command on the directory containing go.rrs to create a message. Place the message file in one of the repository directories on your machine and observe correct operation. Deployment Complete the following steps prior to deploying Antidote Delivery Manager: 1. Determine locations for the mailboxes: v Mailboxes are defined as directories on network shares, a local system on a harddrive, or removable media, or on a FTP or HTTP site. You might find it helpful to have multiple mailboxes in case one is not accessible. You can define up to ten mailbox locations. v Network-based mailboxes should be read-only for clients and write access should be restricted. 2. Set up repositories in the registry: v On a donor system with Rescue and Recovery installed, edit the registry at HKLM\Software\Lenovo\Rescue and Recovery\ADM. v Change the following settings in the preceding key: v "mailbox"= 132 Rescue and Recovery 4.2 Deployment Guide and then add your mailbox directory information. Mailboxes on the local drive, for example would look like this: "mailbox"=C:\ADM\Mailbox;\\Machine\Share\Directory Mailboxes on an FTP site would look like this: ftp://userid:password@ftpserver/mailbox Mailboxes on a shared network drive would look like this: \\Machine\Share\Directory Notes: a. HTTPS is not supported for mailbox functions. b. The HTTP Web server must be configured to deliver indexing turned on and list files capability. Drive letters may change between Windows Professional Edition and your normal operating system environment. The C: drive is most likely to change. To work around this, use the environment variable CUSTOS which always points to the drive containing the typical customer operating system. The preceding example would change to: mailbox=%CUSTOS%\ADM\Mailbox;ftp://userid:password@ftpserver/mailbox; \\Machine\Share\Director The string can be any length as long as it conforms to the standards of the device or protocol being used. For example, if using a local file, the path can not exceed 256 characters. v Multiple mailbox entries are separated by commas or semicolons. Antidote Delivery Manager sequentially looks in the specified mailbox locations for packages. 3. If a user name and password are required for an FTP or HTTP connection, use this format: v ftp//username:password@ftp.yourmailbox.com 4. For user name and password network shares mailboxes: User name and password entries are stored encrypted in the registry. To add an entry on the donor system: a. Open a DOS window b. Change directories to C:\Program Files\Lenovo\Rescue and Recovery\ADM c. Run this command: auncpw /add \\Machine\Share\Director /user username /pwd password /ref refID This command creates the following entry in the registry: HKLM\SOFTWARE\Policies\Lenovo\MND\ADM\RscDrvy or HKLM\SOFTWARE\Lenovo\MND\ADM\RscDrvy UNC=\\Network\Share and has the following settings: "User"=01E23397A54D949427D5AF69BF407D5C "Pwd"=04E22197B34D95943ED5A169A0407C5C "Ref"=refID Notes: a. This entry can be used on any system to be used by Antidote Delivery Manager to gain access to the same share. b. Up to ten network shares can be used by Antidote Delivery Manager. Appendix B. Antidote Delivery Manager 133 c. In addition to the ten network shares, other mailbox entries can be added, such as FTP or local. d. The auncpw.exe file has other functions which can be used for password management. Enter AUNCPW /? at command line or see Table 36 on page 126. 5. Create the Antidote Delivery Manager Public/Private key pair. For higher security, use the Public/Private key-pair capabilities of Antidote Delivery Manager. Antidote Delivery Manager utilizes a Public/Private key-pair to verify the authenticity of packages. The Private key should be closely guarded and not distributed. The matching Public key should be on every client managed through Antidote Delivery Manager. To create a Public/Private key pair on a non-donor system with Rescue and Recovery installed: a. Open a DOS window. b. Issue a CD command to C:\Program Files\Lenovo\Rescue and Recovery\ADM. c. Run this command: apkgmes.exe /newkey mykey This command creates two files, mykey.pub and mykey.prv; the public and private keys respectively. d. Copy the public key to the donor system’s C:\Program Files\Lenovo\Rescue and Recovery\ADM directory. e. Open the file using a text editing program such as notepad.exe. f. Copy the contents of the file to the clipboard. g. On the command line, enter the following: apubkey.exe /add x where x is the contents of the clipboard. h. This will create an entry in the registry in the HKLM\Lenovo\Rescue and Recovery\ADM\ section: "pubkey0"=906253.... v Up to ten public keys can be stored in the registry. v The apubkey.exe file has other functions which can be used for Public key management. At the command line, enter APUBKEY /? or see Table 36 on page 126. 6. Create the Schedule Antidote Delivery Manager check (multiple schedules are allowed). Antidote Delivery Manager needs to run periodically on the system. To set up a schedule to run every twenty minutes, the following should be added to the registry on the donor system: HKLM\Software\Lenovo\Scheduler\Rescue0 Mode=1 NumMinutes=20 TaskShow=1 Task=C:\Program Files\Lenovo\Rescue and Recovery\ADM\antidote \mailman.exe Notes: a. The scheduler does not run in the Predesktop Area. b. For more information, see “Scheduling backups and associated tasks” on page 23. 7. Create an Antidote Delivery Manager package. 134 Rescue and Recovery 4.2 Deployment Guide Note: If you would prefer to use a user interface to perform this step, download the Rescue and Recovery toolkit from http://www.lenovo.com/ support/site.wss/document.do?sitestyle=lenovo&lndocid=TVAN-ADMIN . Having completed the previous steps, build and distribute your first package. On an administrator system (non-donor), perform the following: a. Create a directory such as C:\ADM\Build. b. In that directory, create a file called go.rrs and add the following: msgbox.exe /msg “Hello World!” /head “test” /ok /cancel c. Save and close the file. d. Issue a CD command to C:\Program Files\Lenovo\Rescue and Recovery\ADM e. Run this command: apkgmes.exe /key mykey.prv C:\adm\build HELLOPKG f. This will create a package called HELLOPKGYYMMDDHHMM.ZAP where YYMMDDHHMM are replaced with the current date/time. 8. Copy the HELLOPKGYYMMDDHHMM.ZAP to a mailbox location specified in step 2. 9. Implement Antidote Delivery Manager. a. When the timer has expired on the donor system, the package will run and a Hello World message box will appear. b. If you prefer not to wait, on the donor system, you can enter C:\Program Files\Lenovo\Rescue and Recovery\ADM\mailman.exe Examples Antidote Delivery Manager can be utilized in the following examples: Example 1 This example is a package to fix a computer that is constantly displaying a blue screen because of a virus or bad entry in registry. 1. Assume the reason the client computer is displaying a blue screen is because of a virus that is executed through the Run Key in the registry. To fix this, a file called go.rrs needs to be created that runs reg. See “Supported Microsoft commands” on page 129 for a list of Microsoft commands. Reg removes the registry value and deletes the executable from the system, if possible. The contents should look like this: reg delete HKLM\Software\Microsoft\Windows\Current Version\Run /v runvirusvalue /f del %custos%\windows\system32\virus.exe 2. Now place your go.rrs file in your C:\ADM\BUILD directory and run: apkgmes.exe /key mykey.prv C:\ADM\BUILD REMOVEVIRUS 3. Copy REMOVEVIRUSYYDDHHMM.ZAP to your mailbox. 4. Boot up each client and press the Access ThinkVantage button/F11 or the Enter key to enter the Predesktop Area where the mailman.exe file is run on startup and then run the REMOVEVIRUS package. Example 2 This example pushes a Quick Fix Engineering update or patch down to client machines. 1. Create a directory to hold the script file and patch files, for example: C:\ADM\PATCHBUILD. 2. Place the QFE or patch executable in the C:\ADM\PATCHBUILD directory. Appendix B. Antidote Delivery Manager 135 3. Create a file named go.rrs and place the following lines in it but customize the line that will run and install the Microsoft Quick Fix Engineering or patch. Since this patch can only be installed in a regular Windows operating system, this script prevents the install from attempting to run in Windows Professional Edition. retryonerror /on 10 InRR.exe if errorlevel 2 goto ERROR if errorlevel 1 goto InOS if errorlevel 0 goto InPE :ERROR exit 1 :InOS REM DISABLE NETWORKING Netwk.exe /d patchinstall.exe REM ENABLE NETWORKING Netwk.exe /e msgbox.exe /msg “Patch Installed” /head “Done” /ok exit 0 :InPE exit 1 4. Place go.rrs in C:\ADM\PATCHBUILD directory and run: apkgmes.exe /key mykey.prv C:\ADM\PATCHBUILD PATCHBUILD 5. Copy PATCHBUILDYYDDHHMM.ZAP to your mailbox. 6. The patch will be installed either on next scheduled run of the mailman.exe file for the client machine or on reboot of the client machine. Package completion logs v Fail log This file is typically stored in the C:\Program Files\Lenovo\Rescue and Recovery\ADM directory. If a zap file exits with any non-zero value, it will be logged into this file. v Rescue.log This file is typically located in the C:\SWSHARE directory. This file provides more detailed information that may help determine why a package may have failed, or to make sure a package worked. It has line by line logging of what occurs in a zap file. v Success Log This file is typically stored in the C:\Program Files\Lenovo\Rescue and Recovery\ADM directory. If a zap file exited with value of zero then it is logged here. Example 3 This example uses an FTP or HTTP site in the Predesktop Area: 1. Define an external Web site for packages: ftp.yourmailbox.com 2. Create public private keys See Step 5. 3. Add mailbox to registry. mailbox=ftp://username:password@ftp.yourmailbox.com 4. When the user presses F11 or the Enter key, to enter the Predesktop Area, the Antidote Delivery Manager package executes at boot time in the Predesktop area. 136 Rescue and Recovery 4.2 Deployment Guide Example 4 This example uses the xmltool.exe file to target certain clients: 1. Distribute the XML file that has information in it that you would like compared to your client machines either through Active Directory, Systems Management Server, or some other management tool. Marketing 2. In the first line of your go.rrs file, place a line that uses the XML tool. This line is an example that would ONLY target machines in the Marketing group; xmltool.exe c:\mycompany\target.xml //file/activedirgroup /c EQU Marketing if errorlevel 0 goto RUNIT exit errorlevel :RUNIT #place code to execute patch or whatever action Example scripts For example scripts download the Administrator Tools package located at http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu . Virtualization Module for Antidote Delivery Manager Virtualization Module for Antidote Delivery Manager assists in the protection of valuable data and computer systems against harmful viruses and worms. Virtualization Module for Antidote Delivery Manager is designed to improve the safety and manageability of computer systems. With Virtualization Module for Antidote Delivery Manager, administrators will be able to remotely disconnect a terminal from the network, if a threat has been established. Administrators will also be able to remotely shut down the infected terminal. When all threats are non-existent, the system can then be rebooted into the Rescue and Recovery Predesktop Area to recover any files that may have been corrupted. Requirements The following requirements are essential to operate Virtualization Module for Antidote Delivery Manager: v Internet Explorer 6.0 or higher. v Windows XP Professional or Home Edition with Service Pack 2 on the customer operating system (terminals). v Windows CE on the server operating system (server). v v v v Antidote Delivery Manager installed. Rescue and Recovery 3.1 or later installed. 512MB of memory. 30MB of free disk space. v Installed on an NTFS partition. v Intel® processor that is compatible with virtualization technology (available on select Lenovo computers only). v Intel virtualization technology processor enabled in BIOS. Appendix B. Antidote Delivery Manager 137 v Logon with administrator privileges. Note: The communication between the server operating system and the client operating system has been designed to be invisible. The administrator interacts with the customer operating system equipped with a Web browser. Virtualization Module for Antidote Delivery Manager will not open on the server operating system. Installation Ensure that the virtualization technology processor is enabled before installing the Virtualization Module for Antidote Delivery Manager program. To enable the virtualization technology processor, complete the following steps: 1. With the computer off, turn on the computer. 2. Press and release the F1 key until the logo appears or you hear a series of beeps. 3. If prompted, type your current password. 4. Navigate to the Intel Virtualization Technology line item located typically on the advanced screen. 5. Enable the Intel Virtualization Technology line item. 6. Press F10 to save and exit the Setup Utility. 7. Press Enter. To install the Virtualization Module for Antidote Delivery Manager program, complete the following steps: 1. Start your computer. 2. Close any open programs. 3. Insert the Virtualization Module for Antidote Delivery Manager installation CD. Note: If the installation CD does not start automatically, complete the following steps: a. From the Windows desktop, click Start, and then click Run. b. Type d:\setup.exe (where d is the drive letter of the CD or DVD drive that contains the Rescue and Recovery Installation CD.) c. Follow the instructions on the screen. If your CD is damaged or cannot be read, contact your place of purchase. Note: In order for the Virtualization Module for Antidote Delivery Manager installation to complete successfully you must enable the Intel Virtualization Technology option in BIOS. By default, this program is enabled. If it is not enabled, enter BIOS and set the option to enabled. Overview This section provides an overview of the Virtualization Module for Antidote Delivery Manager program. The following table provides information for Network Status and Network Connections. 138 Rescue and Recovery 4.2 Deployment Guide Table 39. Network Status and Connections Module Description Network Status Displays information in two different sections. First is the Windows IP configuration, such as: Host Name, WINs Proxy, Node Type, DNS Suffix, IP Routing, and Search List. Network Status Provides information such as: Connection-specific DNS Suffix, IP Address, Description, Subnet Mask, Physical Address, Default, Gateway, DHCP, and Auto-configuration. Disable Network Allows you to remotely disconnect a terminal from the network. Enable Network Allows you to re-enable the connection. Repair Network Allows you to make repairs to network connections. The following table provides information for System status and Administration. Table 40. System and Administration Module Description System Assists in recovery of corrupted files. Administration Allows you to manage server access and user accounts. You will see the following menu options: Server, and User Accounts. Stop Windows XP Network Allows you to stop network connections. Allows you to remotely restart a terminal that has been threatened with a virus or worm. Restart The following table provides information for System Health and Help. Table 41. System Health and Help Module Description Health Allows you to monitor system health, and provides health status. Logs Allows you to view log files. Installing certificates The user interface for the Virtualization Module for Antidote Delivery Manager program is Web-based and uses CA (Certificate Authority) Root certificates to communicate. A default certificate is installed. You can use this default certificate, customize the default certificate, or use your own custom certificate. These certificates must be installed to communicate with the Virtualization Module for Antidote Delivery Manager program. The following steps provide instructions on how to install certificates: 1. Open a Web browser such as Windows Internet Explorer. 2. Type the following IP address in the address field: 192.168.0.12. 3. On the Security Alert from Internet Explorer, click View Certificate. 4. On the General Tab, Click Install Certificate, or if you are working with an existing certificate, make a note of the Serial Number in the Value field on the Details tab. 5. Type your User ID and password in the User ID and password fields on the Authentication prompt. Appendix B. Antidote Delivery Manager 139 6. 7. 8. 9. 10. Note: If your User ID and password does not authenticate, you will be continuously prompted for your User ID and password. The User ID and password requested at the Authentication prompt will need to be set up on the server computer. This User ID and password is set up in User Accounts located on the Control Panel in Windows. Virtualization Module for Antidote Delivery Manager requires a password set for this User Account. From the main menu in the Virtualization Module for Antidote Delivery Manager program, click Manage and Configure. In the Upload field, click Browse, and browse to your certificate. Certificates will have the file extension of .pfx. Type in your password. Click Submit. A prompt will display letting you know the file was uploaded successfully. From the Virtualization Module for Antidote Delivery Manager menu, click Restart Target PC. This reboots the server computer and engages the installed certificate. Commands The following commands are used to control the Virtualization Module for Antidote Delivery Manager program. v /E - enables all networking (/ip and /nm ignored). v /D - disables all networking (/ip and /nm ignored). v /A - allows connection to defined IP address or domain name only. v /IP - allows connection to specified ip_address only. v /DN - allows connection to specified domain_name (DNS name) only. v /NM - net_mask (optional) default = 255.255.255.255. NETWK: The NETWK command controls the operation of all networks. v NETWK /D disables all network traffic by disabling all network adapters. v NETWK /E enables all network traffic. Networking will be disabled until a NETWK /E (enable) command is executed. v NETWK /A restricts networking to the IP address specified by either the /IP switch (dotted decimal) or /DN (DNS name). v NETWK /NM provides the network mask. If /NM is not provided, then only the single machine specified by /IP or /DN will be accessible. The state of this command persists over reboots, so networking must be explicitly enabled. The /NM switch provides the network mask. If /NM is not provided, then only the single machine specified by /IP or /DN will be accessible. The state of this command persists over reboots, so networking must be explicitly enabled. REBOOT: The REBOOT command allows scripts written by administrators to cause the computer to reboot. The syntax of this command is as follows: reboot.exe [/rr | /win] [/wait | /f] v /rr - boots to the Predesktop Area. v /win - boots to the operating system immediately (default). v /wait - boots to the Predesktop Area or operating system when the system is rebooted. v /f - forces the system to reboot immediately and does not allow the user to close open applications. 140 Rescue and Recovery 4.2 Deployment Guide Appendix C. User tasks Users may not be able to perform certain tasks, based upon user rights. The following tables outline basic task capability with the limited user, power user, and administrator default operating system user ID permissions. The tasks and capabilities differ by Windows operating system. Windows Vista The following table presents the tasks that limited, power, and administrative users can perform in Rescue and Recovery in a Windows Vista environment. Table 42. Windows Vista user tasks Windows Vista users can perform the following: Limited user Power user Administrator Create rescue media ISO. No No Yes (with command line provided below) Create bootable CD media. Yes Yes Yes Create USB hard disk drive bootable media. No No Yes Initiate backup. Yes Yes Yes Initialize restore in Rescue and Recovery environment (RRE). Yes Yes Yes Perform single-file restore in No (Windows) Rescue and Recovery environment. Yes (Windows Pre Boot Area) No (Windows) Yes (Windows Pre Boot Area) Yes Set include and exclude in the Rescue and Recovery interface. Yes Yes Yes Backup to a network drive. Yes Yes Yes Schedule backups. Yes Yes Yes Predesktop Area login ID carry No over Note: The last Windows administrator ID is the only ID that can automatically carry over from Windows to the Predesktop Area. Windows limited and power users will need to retype their user ID and passwords to logon to the Predesktop Area. No Yes © Lenovo 2007. Portions © IBM Corp. 2005. 141 Windows XP The following table presents the tasks that limited, power, and administrative users can perform in Rescue and Recovery in a Windows XP environment. Table 43. Windows XP user tasks Windows XP users can perform the following: Limited user Power user Administrator Create rescue media ISO. No No Yes (with command line provided below) Create bootable CD media. Yes Yes Yes Create USB hard disk drive bootable media. No No Yes Initiate backup. Yes Yes Yes Initialize restore in Rescue and Recovery environment (RRE). Yes Yes Yes Perform single-file restore in No (Windows) Rescue and Recovery environment. Yes (Windows Pre Boot Area) No (Windows) Yes (Windows Pre Boot Area) Yes Set include and exclude in the Rescue and Recovery interface. Yes Yes Yes Backup to a network drive. Yes Yes Yes Schedule backups. Yes Yes Yes Predesktop Area login ID carry No over Note: The last Windows administrator ID is the only ID that can automatically carry over from Windows to the Predesktop Area. Windows limited and power users will need to retype their user ID and passwords to logon to the Predesktop Area. No Yes Windows 2000 The following table presents the tasks that limited, power, and administrative users can perform in Rescue and Recovery in a Windows 2000 environment. Table 44. Windows 2000 user tasks 142 Windows 2000 users can perform the following: Limited user Power user Administrator Create rescue media ISO. No No Yes (with command line provided below) Create bootable CD media. Yes Yes Yes Create USB hard disk drive bootable media. No No Yes Initiate backup. Yes Yes Yes Initialize restore in the Rescue and Recovery environment (RRE. Yes Yes Yes Rescue and Recovery 4.2 Deployment Guide Table 44. Windows 2000 user tasks (continued) Windows 2000 users can perform the following: Limited user Power user Administrator Perform single-file restore in the Rescue and Recovery environment (RRE). No (Windows) Yes (Windows Pre Boot Area) No Yes Set include and exclude in the Rescue and Recovery interface. Yes Yes Yes Backup to a network drive. No No Yes Schedule backups. Yes Yes Yes Create rescue media Administrators can use the following command lines to create the Rescue Media ISO. These command lines enables you to make the required ISO file and the file is automatically placed in the C:\Program Files\Lenovo\Rescue and Recovery\rrcd\ directory: :: This line will create the ISO silently and not burn it C:\Program Files\Lenovo\Common\Python24\python” “C:\Program Files\Lenovo\Common\spi \mkspiim.pyc /scripted /scripted :: This line will create the ISO with user interaction and not burn it C:\Program Files\Lenovo\Common\Python24\python C:\Program Files\Lenovo\Common\spi \mkspiim.pyc /noburn /noburn Rescue and Recovery user interface switching The Rescue and Recovery user interface provides the option to switch between a simplified user interface or an advanced user interface. The simplified interface has a few basic options, while the advanced interface has extended options. When Rescue and Recovery is first started, you will see the simplified user interface unless the setting is disabled. You will see the last closed interface each time Rescue and Recovery is started. If you start Rescue and Recovery with the simplified user interface, then change it to the advance interface and close the application, the advanced interface will start the next time Rescue and Recovery is launched. If the Simple User Interface setting is disabled, the advanced user interface will be displayed each time Rescue and Recovery starts. You can disable interface switching so that a user will not be able to switch between the two interfaces. To disable the interface switching, set the following policy to HIDE: AllowInterfaceSwitching For additional information about Rescue and Recovery settings and working with Active Directory and Group Policy, see the see the accompanying XML/ADM Supplement for the deployment guide located on the ThinkVantage Technologies Administrator Tools page: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#tvsu Appendix C. User tasks 143 144 Rescue and Recovery 4.2 Deployment Guide Appendix D. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to an Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc 1009 Think Place Building One Morrisville, NC 27560 USA Attention: Lenovo Director of Licensing LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk © Lenovo 2007. Portions © IBM Corp. 2005. 145 Any performance data contained herein was determined in a controlled environment. Therefore, the result in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery™ Client Security Solution ThinkPad® ThinkCentre® ThinkVantage® Rapid Restore® Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: v IBM v Lotus v Lotus Notes Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 146 Rescue and Recovery 4.2 Deployment Guide Printed in USA

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