Lenovo T530 T530I W530 Hmm En 0B48474 03 User Manual Hardware Maintenance Laptop (Think Pad) Type 2429

2014-12-18

User Manual: Lenovo T530 T530I W530 Hmm En 0B48474 03 Hardware Maintenance Manual T530i Laptop (ThinkPad) - Type 2429 ThinkPad T530i,2429

Open the PDF directly: View PDF .
Page Count: 126 [warning: Documents this large are best viewed by clicking the View PDF Link!]

About this manual
Chapter 1. Safety information
Chapter 2. Important service information
- Strategy for replacing FRUs
- Strategy for replacing FRUs for CTO, CMV, and GAV
  - Product definition
  - FRU identification for CTO, CMV, and GAV products
Chapter 3. General checkout
Chapter 4. Related service information
Chapter 5. Installing and configuring RAID
Chapter 6. Status indicators
Chapter 7. Fn key combinations
Chapter 8. Locations
Chapter 9. FRU replacement notices
- Screw notices
- Retaining serial numbers
Chapter 10. Removing or replacing a FRU
Appendix A. Notices
- Electronic emission notices
- Trademarks

HardwareMaintenanceManual

ThinkPadT530,T530i,andW530

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage117.

FourthEdition(December2014)

©CopyrightLenovo2012,2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatements(multilingual

translations)................18

Chapter2.Importantservice

information..............27

StrategyforreplacingFRUs.........27

Strategyforreplacingaharddiskdrive,asolid

statedrive,oranmSATAsolidstatedrive..27

Importantnoticeforreplacingasystem

board................28

Howtouseerrorcodes.........28

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................28

Productdeﬁnition............28

FRUidentiﬁcationforCTO,CMV,andGAV

products...............29

Chapter3.Generalcheckout.....31

Whattodoﬁrst..............31

Checkoutguide..............32

LenovoSolutionCenter.........32

Quicktestprograms...........32

UEFIdiagnosticprogram.........33

Bootablediagnosticprograms.......33

Powersystemcheckout...........34

Checkingtheacpoweradapter......34

Checkingoperationalcharging......35

Checkingthebatterypack........35

Checkingthebackupbattery.......36

Chapter4.Relatedservice

information..............37

Restoringthefactorycontentsbyusingthe

productRecoveryDiscSet..........37

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........38

Passwords................40

Power-onpassword...........41

Harddiskpassword...........41

Supervisorpassword..........41

Howtoremovethepower-onpassword...41

Howtoremovetheharddiskpassword...42

Powermanagement............42

Screenblankmode(fortheWindows7

operatingsystemonly)..........42

Sleepmode..............42

Hibernationmode...........43

Symptom-to-FRUindex...........43

Numericerrorcodes..........44

Errormessages............45

Beepsymptoms............45

No-beepsymptoms...........46

LCD-relatedsymptoms.........46

Intermittentproblems..........47

Undeterminedproblems.........47

Chapter5.Installingandconﬁguring

RAID..................49

SupportedRAIDlevels...........49

ConﬁguringthesystemUEFIBIOStoenable

embeddedSATARAIDfunctionality......49

CreatingRAIDvolumes...........50

DeletingRAIDvolumes...........50

Chapter6.Statusindicators.....51

Chapter7.Fnkeycombinations...55

Chapter8.Locations.........57

Locatingcomputercontrols,connectors,and

indicators.................57

Frontview...............57

Rearview...............58

Bottomview..............58

LocatingFRUsandCRUs..........58

MajorFRUsandCRUs..........60

LCDFRUsandCRUs..........62

MiscellaneouskitsandotherFRUs.....63

LookingupFRUinformation.........63

Chapter9.FRUreplacement

notices................65

Screwnotices...............65

Retainingserialnumbers...........66

Restoringtheserialnumberofthesystem

unit.................66

RetainingtheUUID...........67

©CopyrightLenovo2012,2014i

ReadingorwritingtheECAinformation...67

Chapter10.Removingorreplacinga

FRU..................69

Generalguidelines.............69

BeforeservicingThinkPadT530,T530i,and

W530..................70

1010Batterypack.............70

1020SerialUltrabayEnhanceddeviceorblank

bezel..................71

1030Memorymoduleslotcover........72

1040Memorymodule(bottomslot)......73

1050Harddiskdriveorsolidstatedrive.....74

1060Keyboard..............76

1070Memorymodule(upperslot).......79

1080PCIExpressMiniCardforwirelessLAN..80

1090PCIExpressMiniCardforwirelessWANor

mSATAsolidstatedrive...........82

1100ExpressCardblankbezelorExpressCard..86

1110Keyboardbezelassembly........87

1120Bluetoothdaughtercard........90

1130Backupbattery............91

1140Smartcard,dummysmartcardandspacer.92

1150Speakerassembly...........93

1160Thermalfanassembly.........94

1170Microprocessor............97

1180LCDunit...............98

1190Basecoverassembly..........101

1200I/Osubcard.............103

1210Systemboardassemblyandmagnesium

structureframe..............104

2010LCDbezelassembly..........108

2020LEDsubcard.............109

2030Integratedcamera...........110

2040LCDcable,cameracable,LCDpanel,and

hinges..................110

2050AntennakitandLCDrearcoverassembly..114

AppendixA.Notices.........117

Electronicemissionnotices..........118

Trademarks................118

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.

ThinkPadT530andT530i

Machinetype(MT)2359,2392,2393,2394,2429,2430,and2434

ThinkPadW530

MT2436,2438,2439,2441,2447,2449,and2463

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad

products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderandChapter2“Important

serviceinformation”onpage27.

©CopyrightLenovo2012,2014iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea

ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatements(multilingualtranslations)”onpage18

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou

thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal

objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2012,20141

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberﬂoormatsthatcontainsmallconductiveﬁbersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbe

theretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION:

Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalﬂoorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistﬂoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereﬂectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

2HardwareMaintenanceManual

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutﬁrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Turnoffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.ThepowercordshouldbetheauthorizedtypespeciﬁedforyourcomputerontheWebpage

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalﬁlings,contamination,wateror

otherliquids,orsignsofﬁreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-speciﬁcESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertiﬁed(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven

whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespeciﬁc

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriﬁedbyacertiﬁedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

DANGER

4HardwareMaintenanceManual

DANGER

Chapter1.Safetyinformation5

DANGER

6HardwareMaintenanceManual

PERIGO

Chapter1.Safetyinformation7

PERIGO

8HardwareMaintenanceManual

DANGER

Chapter1.Safetyinformation9

DANGER

VORSICHT

10HardwareMaintenanceManual

VORSICHT

Chapter1.Safetyinformation11

VORSICHT

12HardwareMaintenanceManual

Chapter1.Safetyinformation13

14HardwareMaintenanceManual

Chapter1.Safetyinformation15

16HardwareMaintenanceManual

Chapter1.Safetyinformation17

Lasercompliancestatements(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

18HardwareMaintenanceManual

Chapter1.Safetyinformation19

20HardwareMaintenanceManual

Chapter1.Safetyinformation21

22HardwareMaintenanceManual

Chapter1.Safetyinformation23

24HardwareMaintenanceManual

Chapter1.Safetyinformation25

26HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported

bythismanual:

•“StrategyforreplacingFRUs”onpage27

–“Strategyforreplacingaharddiskdrive,asolidstatedrive,oranmSATAsolidstatedrive”onpage27

–“Importantnoticeforreplacingasystemboard”onpage28

–“Howtouseerrorcodes”onpage28

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage28

–“Productdeﬁnition”onpage28

–“FRUidentiﬁcationforCTO,CMV,andGAVproducts”onpage29

Important:

•AdvisecustomerstocontacttheLenovo®CustomerSupportCenteriftheyneedanyassistancein

obtainingorinstallinganysoftwareﬁxes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor

LenovoSupportareavailableat:

http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor

theLenovoauthorizedservicetechniciansareavailableat:

http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwareﬁxes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacingany

FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore

completingtheserviceaction.

Todownloadandinstallsoftwareﬁxes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDrivers

andfollowtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe

originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither

theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,

reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror.

Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.

ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive,asolidstatedrive,oranmSATA

solidstatedrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolidstatedrive.This

willcauseallcustomerdataontheharddiskdriveorsolidstatedrivetobelost.Besurethatthecustomer

hasacurrentbackupofthedatabeforeyouperformthistask.

©CopyrightLenovo2012,201427

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect

drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanmSATAsolidstatedriveandaharddiskdrive,themSATAsolidstate

driveisusedforthe“cache”functionandtosupporttheIntel®RapidStartTechnology.Werecommendthat

usersdonotreplacethemSATAsolid-statedrivebythemselves.Otherwise,the“cache”functionwillnot

workandtheIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitionthemSATAsolid-statedriveafterinstallingitonthecomputeryouare

servicing.Otherwise,themSATAsolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto

partitionanmSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan

causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,

beginthediagnosiswiththeﬁrsterrorcode.Whatevercausestheﬁrsterrorcodemayalsocausefalseerror

codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU

Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdeﬁnition

DynamicConﬁgureToOrder(CTO)

ThisprovidestheabilityforacustomertoconﬁgureaLenovosolutionfromaneSite,andhavethis

conﬁgurationsenttofulﬁllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland

eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:

1829-CTO).

CustomModelVariant(CMV)

ThisisauniqueconﬁgurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit

MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial

bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”

(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV

model(Example:1829-W15).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15

willbefoundontheeSupportsite.)

28HardwareMaintenanceManual

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(ﬁxedconﬁguration).GAVsareannouncedandofferedtoallcustomers.TheMTM

portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“ﬁxedpartnumber”,not

“CTO”(Example:1829-F1U).Also,eSupportwilllisttheseproductsunderthesameﬁxedmodelnumber.

FRUidentiﬁcationforCTO,CMV,andGAVproducts

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforCTO,CMV,and

GAVproductsatanMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,

liquidcrystaldisplay(LCD),andmemorymodule.AllCTOandCMVproductsareloadedunderthe4-digit

MTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).GAVsareloadedunderthe4-digitMT

and3-digitmodel,wheremodel=a“ﬁxedpartnumber”,not“CTO”(example:1829-F1U).

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto:

http://www.lenovo.com/support

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto:

http://www.lenovo.com/support

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

4.ClickProductsandPartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickthePartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspeciﬁcmodelinformation.

Chapter2.Importantserviceinformation29

30HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodoﬁrst”onpage31

•“Checkoutguide”onpage32

•“Powersystemcheckout”onpage34

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Important:

•Onlycertiﬁedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe

computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,

dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat

themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslistonthe

Webpagehttp://www.lenovo.com/serviceparts-lookup.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur

foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,

electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou

suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do

notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodoﬁrst

WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts

returnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage

wascausedbymisuse,accident,modiﬁcation,unsuitablephysicaloroperatingenvironment,orimproper

maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty

andsomesymptomsthatmightindicatethatthesystemwassubjecttostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty

byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

©CopyrightLenovo2012,201431

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodiﬁcation.

•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard

diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook

computer.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodiﬁedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-

SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem

oftheprogram.

Quicktestprograms

Youcanrunquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe

computerdoesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickT est:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft®Windows®8

•MicrosoftWindows7

•MicrosoftWindowsXP

32HardwareMaintenanceManual

•MicrosoftWindowsServer®2003

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diagsandfollowtheinstructions

ontheWebsite.

Torunatestusingaquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exeﬁle.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information

messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand

internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage

devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

34,andcheckthepowersources.Ifanerrorcodeisdisplayed,gotoforerrorcodedescriptionsand

troubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe

UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousetheprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryTest

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsTool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada

bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover

theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic

mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

Chapter3.Generalcheckout33

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

34,andcheckthepowersources.Ifanerrorcodeisdisplayed,gotoforerrorcodedescriptions

andtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

34,andcheckthepowersources.Ifanerrorcodeisdisplayed,gotoforerrorcodedescriptions

andtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage34

•“Checkingoperationalcharging”onpage35

•“Checkingthebatterypack”onpage35

•“Checkingthebackupbattery”onpage36

Checkingtheacpoweradapter

Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe

dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacpoweradapterforcorrect

continuityandinstallation.

34HardwareMaintenanceManual

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage35.

Tochecktheacadapter,dothefollowing:

1.Unplugtheacadaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacadaptercable.Seethefollowingillustration:

PinVoltage(Vdc)

1+20

3Ground

(20V)

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacadapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacadapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargescorrectlyduringoperation,dothefollowing:

Note:Beforeyoubegin,installadischargedbatterypackorabatterypackthathaslessthan50%ofthe

totalpowerremaininginthecomputer.

1.Ifthebatterystatusindicatordoesnotturnon,removethebatterypackandletitreturntoroom

temperature.

2.Reinstallthebatterypack.

3.Iftheindicatorstilldoesnotturnon,replacethebatterypack.

4.Iftheindicatorstilldoesnotturnon,replacethesystemboard.Otherwise,referto“Checkingthebattery

pack”onpage35tochecktheoriginalbatterypack.

Checkingthebatterypack

ThebatterystatusiconintheWindowsnotiﬁcationareadisplaysthepercentageofbatterypowerremaining.

Tocheckfordetailedbatterystatusinformation,dothefollowing:

•ForWindows7:OpenthePowerManagerprogramandclicktheBatterytab.

•ForWindows8:OpentheLenovoSupportprogramandclickBatteryHealth,oropentheLenovo

SettingsprogramandclickPower.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave

itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Turnoffthecomputeranddisconnecttheacpoweradapter.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).The

correctvoltageareshowninthefollowingtable.

Chapter3.Generalcheckout35

TerminalVoltage(Vdc)

1+0to+12.6

7Ground(-)

1(+)2(+)

3456(-)7(-)

3.Measuretheresistancebetweenbatteryterminals5and7.Theresistancemustbe4to30KΩ.Ifthe

resistanceisnotcorrect,replacethebatterypack.

4.Dependingonthevoltagethatyoumeasure,dooneofthefollowing:

•Ifthevoltageislessthan+11.0Vdc,rechargethebatterypack.Ifthevoltageisstilllessthan+11.0V

dcafterrecharging,replacethebatterypack.

•Ifthevoltageismorethan+11.0Vdc,dischargethebatterypackuntilthevoltagebecomesless

than+11.0Vdcandthenrechargethebatterypack.Ifthevoltagestillislessthan+11.0Vdcafter

recharging,replacethebatterypack.

Note:Rechargingwilltakeatleastthreehours,evenifthebatterystatusindicatordoesnotturnon.

5.Replacethesystemboardifthenewbatterypackisnotcharged.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage70).

4.Removethebackupbattery(see“1130Backupbattery”onpage91).

5.Measurethevoltageofthebackupbattery.Seethefollowingillustration.

WireVoltage(Vdc)

Red+2.5to+3.2

BlackGround

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

36HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage37

•“Passwords”onpage40

•“Powermanagement”onpage42

•“Symptom-to-FRUindex”onpage43

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they

willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet

Whenthemainstoragedeviceisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew

drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthetablet.OrdertheRecovery

DiscSetandthedriveatthesametimesothatthecustomercanrestorethetablettothefactorydefault

settingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationaboutwhichdiscsto

order,goto:

http://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore

thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonalﬁlesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou

use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

1.ConnectanexternalCD/DVDdrive.

2.MaketheCD/DVDdrivetheﬁrststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.OpentheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

3.InsertthebootablerecoverydiscintotheCD/DVDdrive.

4.StartthecomputerfromtheexternalCD/DVDdrive.

5.Whenpromoted,selectyourlanguageandclickNext.

6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.

7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.

Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental

RecoveryDisc,itwillbeclearlymarkedassuch.

8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove

theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentoﬁnish

therecovery.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The

computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

©CopyrightLenovo2012,201437

9.Whentherecoveryprocesscompletes,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow

theinstructionsonthescreentocompletetheWindowssetup.

10.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.

StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave

changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

UsingtheWindowsrecoveryprogramsontheWindows8operating

system

ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8operatingsystem.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery

imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe

recoverymedia,youcantroubleshootandﬁxtheproblemsonyourcomputerevenifyoucannotstartthe

Windows8operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For

moreinformation,see“Usingrecoverymedia”onpage39.

Refreshingthecomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,

youcanrefreshyourcomputerwithoutlosingyourpersonalﬁlesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat

youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourﬁlessection,clickGetstarted.

3.Followtheinstructionsonthescreentorefreshyourcomputer.

Resettingthecomputertothefactorydefaultsettings

Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault

settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith

yourcomputer,andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalﬁlesandsettingswillbe

deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputertothefactorydefaultsettings,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto

conﬁrmtheoperation.

3.Dependingonyourneeds,dooneofthefollowing:

•Toperformaquickformat,clickJustremovemyﬁlestostarttheprocess.Theprocesswilltake

severalminutes.

38HardwareMaintenanceManual

•Toperformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill

takeseveralhours.

4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.

Usingtheadvancedstartupoptions

Withtheadvancedstartupoptions,youcanchangetheﬁrmwaresettingsofthecomputer,changethe

startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe

Windowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyourcomputerfromtheWindowsrecoveryenvironment

TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows8

operatingsystem.IftheWindows8operatingsystemfailstostart,youstillcanusetheWindowsrecovery

environmenttotroubleshootandﬁxproblems.

TheWindowsrecoveryenvironmentstartsautomaticallyinthecaseoftwoconsecutivefailedboots.

TomanuallystarttheWindowsrecoveryenvironment,turnonorrestartthecomputer.BeforetheWindows8

operatingsystemstarts,repeatedlypresstheF11key.TheWindowsrecoveryenvironmentstarts.

TousetheWindowsrecoveryenvironment,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

2.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

3.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour

PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

Creatingandusingrecoverymedia

YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows

recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandﬁxthe

problemsonyourcomputer.

Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,

keeptheminasafeplaceanddonotusethemtostoreotherdata.

Creatingrecoverymedia

Tocreaterecoverymedia,youneedaUSBdrivewithatleast8GBofstorage.TherequiredUSBcapacity

dependsonthesizeoftherecoveryimage.

Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.T oavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

Chapter4.Relatedserviceinformation39

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and

clickSearch.

2.TyperecoveryintheSearchﬁeldandclickSettings.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.

ThenclickNext.

Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,

youwillcreaterecoverymediawithouttherecoverypartitioncontent.Youstillcanstartthecomputer

fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon

yourcomputerisdamaged.

5.ConnectaproperUSBdrivethenclickNext.

6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.

7.Whenthecreationoftherecoverymediaﬁnishes,dooneofthefollowing:

•Tokeeptherecoverypartitiononyourcomputer,clickFinish.

•Todeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.

Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina

safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill

needtherecoverymediatorefreshorresetyourcomputer.

8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.

Usingrecoverymedia

Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use

recoverymediatorecoveryourcomputer.

Touserecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12

key.TheBootMenuwindowopens.

2.Selecttherecoverydriveasthebootdevice.

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour

PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8operatingsystem,goto:

http://www.lenovo.com/accessories/services/index.html

Passwords

AsmanyasthreepasswordsmightbeneededforaThinkPadnotebookcomputer:thepower-onpassword,

theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe

computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating

systemisstarted.

40HardwareMaintenanceManual

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The

passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see

“Howtoremovethepower-onpassword”onpage41.

Harddiskpassword

Therearetwoharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk

eveniftheuserhaschangedtheuserharddiskpassword.

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User

moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The

systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword

hasbeenset.Ifamasterharddiskpasswordhasbeenset,itcanbeusedtoaccesstheharddiskdrive.If

nomasterharddiskpasswordisavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovide

anyservicestoreseteithertheuserharddiskpasswordorthemasterharddiskpassword,ortorecoverdata

fromtheharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

Forinstructionsonhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”

onpage42.

Supervisorpassword

AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Theuser

mustenterthesupervisorpasswordinordertogetaccesstotheThinkPadSetupprogramandchangethe

systemconﬁguration.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice

technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor

ascheduledfee.

Howtoremovethepower-onpassword

Toremovethepower-onpasswordthatyouhaveforgotten,dooneofthefollowing:

(A)Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.Turnoffthecomputeranddisconnecttheacpoweradapter.

2.Removethebatterypack.See“1010Batterypack”onpage70.

3.Removethebackupbattery.See“1130Backupbattery”onpage91.

4.Connecttheacpoweradapter.TurnonthecomputerandwaituntilthePOSTends.AfterthePOST

ends,thepasswordpromptdoesnotappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove

thepower-onpassword:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

Chapter4.Relatedserviceinformation41

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordﬁeld.ThenleavetheEnter

NewPasswordﬁeldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovetheharddiskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide

anyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.Toputthe

systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto

replacetheharddiskdriveorsolid-statedrivewithascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster

harddiskpasswordareknown,dothefollowing:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1toentertheThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectHard-diskxpasswordwherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP,whereHDPstandsforharddiskpassword.

7.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordﬁeld.Then,leavetheEnter

NewPasswordﬁeldblank,andpressEntertwice.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe

masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,

andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,right-clickthebatterygaugefromtheWindowsnotiﬁcation

areaandselectPoweroffdisplay.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen

blankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•Themicroprocessorstops.

Toentersleepmode,pressFn+F4.

42HardwareMaintenanceManual

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspeciﬁedinpowerplansettings

•Whenthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes

operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew

secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit

beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget

anerrormessage,andyouwillhavetorestartthesystem.

Toputthecomputerintohibernationmode,usethePowerManagerprogramtodeﬁneoneofthefollowing

actionsastheeventthatcausesthesystemtogointohibernationmode.Thenperformthedeﬁnedaction.

•Closingthelid.

•Pressingthepowerbutton.

•PressingFn+F4.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspeciﬁedinpower

plansettings

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The

hibernationﬁleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe

harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage44

•“Errormessages”onpage45

•“Beepsymptoms”onpage45

•“No-beepsymptoms”onpage46

•“LCD-relatedsymptoms”onpage46

•“Intermittentproblems”onpage47

•“Undeterminedproblems”onpage47

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost

likelycauseislistedﬁrst,inboldfacetype.

Chapter4.Relatedserviceinformation43

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor

action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe

computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe

replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan

beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot

describedthere,goto“Intermittentproblems”onpage47.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe

manualforthatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

SymptomorerrorFRUoraction,insequence

0177:BadSVPdata,stopPOSTtask.—Thechecksum

ofthesupervisorpasswordintheEEPROMisnotcorrect.

Systemboard

0183:BadCRCofSecuritySettingsinEFIVariable.

EnterThinkPadSetup.—ThechecksumoftheSecurity

settingsintheEFIVariableisnotcorrect.

EnterThinkPadSetuptocorrectSecuritysettingsin

theEFIVariable.

0187:EAIAdataaccesserror.Systemboard

0188:InvalidRFIDSerializationInformationArea.—The

EEPROMchecksumisnotcorrect(Block#0,1).

Systemboard

0189:InvalidRFIDconﬁgurationInformationArea.—The

EEPROMchecksumisnotcorrect(Block#4,5).

Systemboard

0190:Criticallow-batteryerror•Chargethebatterypack.

•Batterypack

0191:SystemSecurity-InvalidRemoteChange

requested.

•RunThinkPadSetup,andthensavethecurrent

settingbypressingF10.

•Systemboard

0199:SystemSecurity-Securitypasswordretrycount

exceeded.

•RunThinkPadSetup,andthensavethecurrent

settingbypressingF10.

•Systemboard

0251:SystemCMOSchecksumbad-Default

conﬁgurationused

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunThinkPadSetup

toresetthetimeanddate.

0253:EFIVariableBlockDatawasdestroyed.

0271:Real-TimeClockError.CheckDateandTime

settings.

RunThinkPadSetuptoresetthetimeanddate.

1802:Unauthorizednetworkcardispluggedin-Power

offandremovetheminiPCInetworkcard.

•RemoveMiniPCInetworkcard.

•Systemboard

1820:Morethanoneexternalﬁngerprintreaderis

attached.Poweroffandremoveallbutthereaderthat

yousetupwithinyourmainoperatingsystem.

Removeallbutthereaderthatyousetupforthe

authentication.

44HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

2000:ThinkVantage®ActiveProtectionsensordiagnostics

failed.

Systemboard

2100:DetectionerroronHDD0(MainHDD)1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

2101:DetectionerroronHDD1(UltrabayHDD)1.Reseattheharddiskdrive.

2.Ultrabay®harddiskdrive

3.Systemboard

2102:DetectionerroronHDD2(MiniSATA)1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

2110:ReaderroronHDD0(MainHDD)1.Reseattheharddiskdrive.

2.Mainharddiskdrive

3.Systemboard

2111:ReaderroronHDD1(UltrabayHDD)1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive

3.Systemboard

2112:ReaderroronHDD2(MiniSATA)1.ReseattheMiniSATAdevice.

2.MiniSATAdevice

3.Systemboard

2200:MachineTypeandSerialNumberareinvalid.Systemboard

2201:MachineUUIDisinvalid.Systemboard

Errormessages

Table3.Errormessages

SymptomorerrorFRUoraction,insequence

Fanerror.1.Fan

2.Thermalgrease

3.Systemboard

Thermalsensingerror.Systemboard

Thebatteryinstalledisnotsupportedbythissystem

andwillnotcharge.Pleasereplacethebatterywiththe

correctLenovobatteryforthissystem.PresstheESC

keytocontinue.

Replacethebattery.

Beepsymptoms

Table4.Beepsymptoms

SymptomorerrorFRUoraction,insequence

FourcyclesoffourshortbeepsSystemboard

Fiveshortbeeps,pause,andﬁvemoreshortbeepsSystemboard

Oneshortbeep,pause,threeshortbeeps,pause,three

moreshortbeeps,pause,andoneshortbeep

1.Memorymodule

2.Systemboard

Threeshortbeeps,pause,oneshortbeep,pause,one

moreshortbeep,pause,andthreeshortbeeps

RemovetheinstalledPCIdevices.

Chapter4.Relatedserviceinformation45

Table4.Beepsymptoms(continued)

SymptomorerrorFRUoraction,insequence

FiveshortbeepsSystemboard

OnelongandtwoshortbeepsSystemboard

No-beepsymptoms

Table5.No-beepsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,LCDblank,andno

POST.

1.Makesurethateveryconnectorisconnected

tightlyandcorrectly.

2.Memorymodule

3.Systemboard

Nobeep,power-onindicatoron,andLCDblankduring

POST.

1.Reseatthememorymodule.

2.Systemboard

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

TypethepasswordandpressEnter.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.Typethepasswordand

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-ﬁlmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT

LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas

twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore

visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadnotebookcomputerspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspeciﬁcationsbecausewecannot

guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring

POST.

Systemboard

•LCDbacklightnotworking

•LCDtoodark

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.LCDassembly

3.Systemboard

•LCDscreenunreadable

•Charactersmissingpixels

•Screenabnormal

•Wrongcolordisplayed

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly

4.Systemboard

HorizontalorverticallinesdisplayedonLCDLCDassembly

46HardwareMaintenanceManual

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware

defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe

consideredonlywhenaproblemrecurs.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe

systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs

thathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem

checkout”onpage34.)

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:

a.Non-ThinkPaddevices

b.Devicesattachedtothedockingstationortheportreplicator

c.Printer,mouse,andotherexternaldevices

d.Batterypack

e.Harddiskdriveorsolidstatedrive

f.Externaldriveoropticaldrive

g.Memorymodule(Removeallandtheninstallonlyonememorymodule)

h.Opticaldisk

i.PCCards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyouﬁndthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):

a.Systemboard

b.LCDassembly

Chapter4.Relatedserviceinformation47

48HardwareMaintenanceManual

Chapter5.InstallingandconﬁguringRAID

Thischaptercontainsthefollowingtopics:

•“SupportedRAIDlevels”onpage49

•“ConﬁguringthesystemUEFIBIOStoenableembeddedSATARAIDfunctionality”onpage49

•“CreatingRAIDvolumes”onpage50

•“DeletingRAIDvolumes”onpage50

Note:WhentheUEFIBIOSwasformattedorthesystemboardwasreplacedintheRAID-supportedmodels,

RAIDisenabledbydefault.

ImportantnoticesforsettingRAID:

BeforeyouinstallandconﬁgureRAID,checkthecurrentRAIDsettingonthecomputeryouareservicing.

ThisproductsupportseitherRAID0orRAID1.ConﬁrmtheRAIDsettinginformationprovidedbythe

customeratﬁrst,thenproceedwiththeinstallation.

TosupportRAID0orRAID1,thecomputersyouareservicingmustbeequippedwithtworives.

SupportedRAIDlevels

ThefollowingRAIDlevelsaresupportedonRAID-supportedmodels:

RAID0-Stripeddiskarray

Betterperformanceandnofaulttolerance.

RAID1-Mirroreddiskarray

Improvedreadperformanceand100%redundancy.

ConﬁguringthesystemUEFIBIOStoenableembeddedSATARAID

functionality

Note:ForRAID-supportedmodels,theembeddedSATARAIDfunctionalityisenabledbydefault.

ToconﬁguretheUEFIBIOSforRAID,dothefollowing:

1.PressF1toentertheThinkPadSetupprogram.

2.SelectConﬁg.

3.SelectSerialATA(SATA).

4.SelectSATAControllerModeOption,andthenthefollowingoptionswillbedisplayed:

•Compatibility

•AHCI

•RAID

5.SelectRAID.

6.PressF10tosavechangesandexit.

Attention:AfteryouhaveenabledtheSATARAIDfunctionality,reinstalltheoperatingsystembeforetaking

anyfurtherRAID-relatedaction.

©CopyrightLenovo2012,201449

CreatingRAIDvolumes

ThistopicdescribeshowtousetheIntel®RapidStorageTechnologyoptionROMconﬁgurationutilityto

createRAIDvolumes.

TocreateRAIDvolumes,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageTechnologyoptionROMscreen,selectCreateRAIDVolume,andthen

pressEnter.

4.FollowtheinstructionsonthescreentoselecttheRAIDlevelandﬁllinotherﬁelds.

5.SelectCreateVolume.Whenadialogboxisdisplayed,pressY.

Attention:AlltheexistingdatastoredontheselecteddrivewillbeerasedwhiletheRAIDvolume

isbeingcreated.

6.Exittheconﬁgurationutility.

DeletingRAIDvolumes

ThistopicdescribeshowtousetheIntelRapidStorageTechnologyoptionROMconﬁgurationutilityto

deleteRAIDvolumes.

TodeleteaRAIDvolume,dothefollowing:

1.Turnonthecomputer.

2.WhenamessagePress<Ctrl-I>toenterCongurationUtilityisdisplayed,pressCtr+I.

3.OntheIntelRapidStorageTechnologyoptionROMscreen,selecttheRAIDvolumetobedeleted,

andthenpressDelete.

4.Whenadialogboxisdisplayed,pressYtoconﬁrmthedeletionoftheselectedRAIDvolume.

5.Exittheconﬁgurationutility.

50HardwareMaintenanceManual

Chapter6.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

1234

9810

©CopyrightLenovo2012,201451

Table7.Statusindicators

IndicatorMeaning

1Speakermute

indicator

Orange:Thespeakerisonmute.Tomuteorunmutethespeakers,pressthe

speakermutebutton.

2Microphonemute

indicator

Orange:Themicrophoneisonmute.Bydefault,whenthemicrophoneisonmute,

noneoftherecordingdevicesisavailable.

3WirelessLAN,WAN,

orBluetoothstatus

indicator

Green:ThewirelessLANfeature(theIEEE802.11b/gstandard,802.11a/b/g,or

802.11n),wirelessWANfeature,orBluetoothfeatureison.

Blinkinggreen:Dataisbeingtransmitted.

4Deviceaccess

statusindicator

Blinkinggreen:Dataisbeingreadfromorwrittentotheharddiskdrive,thesolid

statedrive,orthedeviceintheSerialUltrabay™Enhancedbay.

5Power-onindicatorGreen:Thecomputerisonandreadytouse.Thisindicatorstayslitwheneverthe

computerisonandisnotinsleepmode.

Slowblinkinggreen:Thecomputerisinsleepmode.

Fastblinkinggreen:Thecomputerisenteringsleepmodeorhibernationmode,or

isresumingnormaloperation.

6SerialUltrabay

Enhanceddevice

statusindicator

Green:ASerialUltrabayEnhanceddeviceisinstalledandinuse.

Blinkinggreen:ASerialUltrabayEnhanceddeviceisbeingdetached.

Off:ASerialUltrabayEnhanceddeviceisreadytobeattachedordetached.

7Fingerprintreader

statusindicator

Green:Theﬁngerprintreaderisreadytotakeﬁngerprint.

Blinkinggreenonce:Theﬁngerprintisbeingauthenticatedorhasbeen

authenticated.

Blinkinggreen:Theﬁngerprintreaderisreadytakeﬁngerprintinpower-on

authenticationstate.

Blinkingamber:Theﬁngerprintcouldnotbeauthenticated.

Steadyamberfor15seconds:Thepower-onauthenticationfeatureisgoingtobe

disabledafterthreebadﬁngerprintswipes.

8Colorsensorstatus

indicator

Green:Thedisplaycolorcalibrationhascompleted.Whenthecomputerlidopens,

theindicatorturnsoff.

Blinkinggreen:Displaycolorsarebeingcalibrated.

9Batterystatus

indicator

Green:Thebatterychargelevelis80%ormore.

Blinkinggreen:Thebatterychargelevelisbetween20%and80%,andchargingis

continuing.Whenthebatterychargelevelreaches80%,thebatterystatusindicator

stopsblinking,butthechargingmightcontinueuntilthebatteryis100%charged.

Slowblinkingorange:Thebatterychargelevelisbetween5%and20%.

Quickblinkingorange(0.5secondoffevery1.5seconds):Thebatterycharge

levelis5%orless.

Fastblinkingorange(0.25secondoffevery0.5second):Anerrorhasoccurred

withthebattery.

Off:Thebatteryisfullychargedordetached,orthecomputerispoweredoff.

52HardwareMaintenanceManual

Table7.Statusindicators(continued)

IndicatorMeaning

Note:Ifthecomputerisoperatingonbatterypower,thebatterystatusindicatordoes

notworkwhilethecomputeristurnedofforisinsleepmodeorhibernationmode.

10Sleepstatus

indicator

Green:Thecomputerisinsleepmode.

Blinkinggreen:Thecomputerisenteringsleepmodeorhibernationmode,or

isresumingnormaloperation.

Chapter6.Statusindicators53

54HardwareMaintenanceManual

Chapter7.Fnkeycombinations

ThefollowingtabledescribesthefunctionsofFnkeycombinations.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F3Locksthecomputer.

Fn+F4Putsthecomputerintosleepmode.Toresumenormaloperation,presstheFnkey.

Notes:

•TousetheFn+F4keycombination,youmusthavetheThinkPadPowerManagement

driverinstalledonthecomputer.

•Ifyouwanttousethecombinationtoputthecomputerintohibernationmode,change

thepowerplansettings.

Fn+F5Enablesordisablesthebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou

pressFn+F5,alistofwirelessfeaturesisdisplayed.Youcanquicklychangethepowerstate

ofeachfeatureinthelist.

Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing

devicedriversmustbeinstalledonthecomputerbeforehand:

•ThinkPadPowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Fn+F6•ForWindows7:OpenstheCommunicationssettingswindow,inwhichyoucanpreview

yourvideoimage,takeasnapshotofyourcurrentimage,andchangethecameraand

audiosettings.

•ForWindows8:StartstheLenovoSettingsprogram,whichenablesyoutochangethe

cameraandaudiosettings.

Fn+F7Switchesbetweenthecomputerdisplayandanexternalmonitor.Thefollowingoptionswill

bedisplayed:

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktop)

•Externalmonitoronly

Note:Y oualsocanusetheWindows+Pcombinationtoswitchbetweenthecomputerdisplay

andanexternalmonitor.

Fn+F8Thecomputerdisplaybecomesdimmer.

Fn+F9Thecomputerdisplaybecomesbrighter.

Fn+F10Previoustrack/scene

Fn+F11Playorpause

Fn+F12Nexttrack/scene

Fn+SpacebarControlsthekeyboardbacklightandtheThinkLight®light.

•Pressonce:Turnonthekeyboardbacklighttolowbrightnesslevel.

•Pressagain:Adjustthekeyboardbacklighttohighbrightnesslevel.

•Pressthethirdtime:T urnoffthekeyboardbacklightandturnontheThinkLightlight.

•Pressthefourthtime:TurnofftheThinkLightlight.

Note:Ifyourcomputerdoesnothaveabacklitkeyboard,theFn+Spacebarcombination

controlsonlytheThinkLightlight.

Fn+BHasthesamefunctionastheBreakkeyonaconventionalkeyboard.

©CopyrightLenovo2012,201455

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+PHasthesamefunctionasthePausekeyonaconventionalkeyboard.

Fn+SHasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

Fn+KHasthesamefunctionastheScrLKkeyonaconventionalkeyboard.

56HardwareMaintenanceManual

Chapter8.Locations

Thischapterintroducesthelocationsofthecomputerhardwarecomponents.

Locatingcomputercontrols,connectors,andindicators

Thistopicintroducesthelocationsofthecomputercontrols,connectors,andindicators.

Frontview

1211

1Statusindicators(seeChapter6“Statusindicators”

onpage51)

12ExpressCardslot

2Built-inmicrophones13Fingerprintreader(onsomemodels)

3Integratedcamera14Colorsensor(onsomemodels)

4ThinkLightlight15Touchpadbuttons

5Powerbutton16Touchpad

6Securitykeyhole17TrackPointbuttons

7RJ-45Ethernetconnector18TrackPointpointingstick

8Built-instereospeakers19UltraNav®pointingdevice

9SerialUltrabayEnhanceddeviceorblankbezel20Blackbutton

10Comboaudiojack21Volumecontrolbuttons

11Mediacardraderslot

©CopyrightLenovo2012,201457

Rearview

1Statusindicators(seeChapter6“Statusindicators”

onpage51)

6USB3.0connectors

2Smartcardslot(onsomemodels)7Videographicsarray(VGA)connector

3Wirelessradioswitch8MiniDisplayPortconnector

4IEEE1394connector9acpowerconnector

5USB2.0connector10AlwaysOnUSBconnector

Bottomview

1Batterypack5Memorymoduleslot(bottom)

2Batterypacklatch6LCDcoverlatch

3Dockingconnector7SerialUltrabayEnhancedlocklatch

4Solidstatedriveorharddiskdriveslot8SerialUltrabayEnhancedejectlatch

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUsandCRUs”onpage60

58HardwareMaintenanceManual

•“LCDFRUsandCRUs”onpage62

•“MiscellaneouskitsandotherFRUs”onpage63

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespeciﬁed.

•CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,

calleda“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsand

othersaredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.

Foroptional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataService

ProviderinstallstheCRUaccordingtothewarrantyserviceforyourproduct.Ifyouintendoninstalling

theCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshipped

withyourproductandareavailablefromLenovoatanytimeuponrequest.Y oucanﬁndalistofCRUs

foryourproductinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbe

foundathttp://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screen

instructionstoﬁndthemanualforyourproduct.Youmightberequiredtoreturnthedefectivepart

thatisreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,

andacontainerwillbeincludedwiththereplacementCRU;and(2)youmightbechargedforthe

replacementCRUifLenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptof

thereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:

–Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesof

thesetypesofCRUsincludetheacpoweradapter,powercord,battery,andharddiskdrive.Other

self-serviceCRUsdependingonproductdesignmightincludethememorymodule,wirelesscard,

keyboard,andpalmrestwithﬁngerprintreaderandtouchpad.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyan

accesspanelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,

thespeciﬁcCRUisvisible.

Chapter8.Locations59

MajorFRUsandCRUs

Table9.MajorFRUsandCRUs

No.FRUdescriptionSelf-serviceCRUOptional-service

CRU

1LCDunit(See“LCDFRUsandCRUs”onpage62.)NoNo

2PalmrestassemblyNoNo

60HardwareMaintenanceManual

Table9.MajorFRUsandCRUs(continued)

No.FRUdescriptionSelf-serviceCRUOptional-service

CRU

3ExpressCardblankbezelorExpressCardYesNo

4SpeakerassemblyNoNo

5mSATAsolidstatedriveNoNo

6PCIExpressMiniCardforwirelessWANNoY es

7BackupbatteryNoY es

8SerialUltrabayEnhanceddeviceorblankbezelYesNo

9MemorymoduleordummymemorymoduleY esNo

10I/OsubcardNoNo

11BatteryYesNo

12BasecoverassemblyNoNo

13MemorymoduleslotcoverYesNo

14HarddiskdriveslotcoverY esNo

15HarddiskdriverubberrailsorsolidstatedrivespacersYesNo

16HarddiskdriveorsolidstatedriveYesNo

17SystemboardNoNo

18MicroprocessorNoNo

19BluetoothdaughtercardNoNo

20PCIExpressMiniCardforwirelessLANNoY es

21MagnesiumstructureframeNoNo

22ThermalfanassemblyNoNo

23SmartcardordummysmartcardNoNo

24KeyboardNoY es

25TrackPointcapYesNo

Chapter8.Locations61

LCDFRUsandCRUs

Table10.LCDFRUsandCRUs

No.FRUdescriptionSelf-service

CRU

Optional-service

CRU

1liquidcrystaldisplay(LCD)bezelassemblyNoNo

2IntegratedcameraNoNo

3HingekitNoNo

4LEDcableNoNo

5AntennakitNoNo

62HardwareMaintenanceManual

Table10.LCDFRUsandCRUs(continued)

No.FRUdescriptionSelf-service

CRU

Optional-service

CRU

6LCDrearcoverassemblyNoNo

7LCDcableNoNo

8LEDsubcardNoNo

9LCDpanelNoNo

10ClearplateNoNo

Important:

Forcolorsensormodels,iftheLCDpanelneedsareplacement,orderaspecialLCDpanelFRUkit

fromLenovo.TheFRUkitcontainsaLCDpanel,aCDandaninstructionﬂyer.ForthecorrectFRUkit

partnumber,checkontheWebsiteathttp://www.lenovo.com/serviceparts-lookup.

MiscellaneouskitsandotherFRUs

Table11.Miscellaneouskits

FRUdescriptionsSelf-service

CRU

Optional

serviceCRU

Systemboardmiscellaneouskit:

•ThermalPad

•CPUbracket

•InsulationSheet

•Spec

NoNo

Basecovermiscellaneouskit:

•BaseCoversubassemblypartswhichcanberemovable

•Spec

NoNo

Systemmiscellaneouskit:

•CableDC-in

•CableSmartCard

•SpacerSmartCard

•SpacerSmartCardReader

•DymmyExpressCard

•DymmyColorSensor

•Spec

NoNo

Screwkit:

•Spec

NoNo

Tapekit:

•Spec

NoNo

Table12.OtherFRUs

FRUdescriptionsSelf-service

CRU

Optional

serviceCRU

acadapterYesNo

PowercordYesNo

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto

http://www.lenovo.com/serviceparts-lookup.

Chapter8.Locations63

64HardwareMaintenanceManual

Chapter9.FRUreplacementnotices

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore

replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers

aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider

installstheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour

productandareavailablefromLenovoatanytimeuponrequest.YoucanﬁndalistofCRUsforyour

productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat

http://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screeninstructions

toﬁndthemanualforyourproduct.Youmightberequiredtoreturnthedefectivepartthatisreplacedby

theCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbe

includedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoes

notreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.Seeyour

LenovoLimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed

withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto

http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

©CopyrightLenovo2012,201465

•T orquedriver

Ifyouhaveatorquedriver,refertotheTorquecolumninthescrewinformationtableforeachstep.

–Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.If

youhaveatorquescrewdriver,tightenallscrewsﬁrmlytothetorquespeciﬁedinthescrewinformation

tableforeachstep.

–Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspeciﬁcations.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage66

•“RetainingtheUUID”onpage67

•“ReadingorwritingtheECAinformation”onpage67

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial

numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout

thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey,

andthenrestartthecomputer.

2.Fromthemainmenu,select1.Setsystemidentiﬁcation.

3.Turnoffthecomputer,andthenturnonthecomputeragain.

4.WhentheThinkPadlogoisdisplayed,pressEsc.

5.Select2.ReadS/NdatafromEEPROMandfollowtheinstructionsonthescreen.Theserialnumberof

eachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitislistedasfollows:

•20Serialnumber

6.Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthe

computer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey,

andthenrestartthecomputer.

2.Fromthemainmenu,select1.Setsystemidentiﬁcation.

3.Turnoffthecomputer,andthenturnonthecomputeragain.

4.WhentheThinkPadlogoisdisplayed,pressEsc.

5.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

66HardwareMaintenanceManual

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe

ProductIDﬁeld.Seethefollowingexample:

MTMontherearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDontherearlabel:

TTTT-MMM(UsethisnumberwhensettingSerialNumber.)

Intheexample,theSerialNumbertobeinputis“1STTTTMMMSSSSSSS”.

RetainingtheUUID

TheUniversallyUniqueIdentiﬁer(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat

productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo

computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,followthefollowingstepstocreatenewUUIDforthesystemboardif

thesystemboarddoesnothaveaUUID:

1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey,

andthenrestartthecomputer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready

exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.

TheelectronicstorageofthisinformationsimpliﬁestheproceduretocheckiftheECAhasbeenpreviously

appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write

functionontheLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey.

1.InsertthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey,

andthenrestartthecomputer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadtheECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe

instructionsonthescreen;Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,and

followtheinstructionsonthescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreﬂecttheECA's

application.UsethelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenance

KeytoupdatetheEEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedtobethe

sameasthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InsertthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey,

andthenrestartthecomputer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowritetheECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe

instruction;Towriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowthe

instructiononthescreen.

Chapter9.FRUreplacementnotices67

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer

theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

68HardwareMaintenanceManual

Chapter10.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.