Lenovo X1 Carbon 5Th Hmm En Sp40M11925 02 User Manual Hardware Maintenance Think Pad (Type 20HR, 20HQ, 20K3, 20K4) Gen Kabylake 20HQ) Laptop (Think Pad)

User Manual: Lenovo X1 Carbon 5Th Hmm En Sp40M11925 02 Hardware Maintenance Manual - ThinkPad X1 Carbon (Type 20HR, 20HQ, 20K3, 20K4) X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ) Laptop (ThinkPad) X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)

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HardwareMaintenanceManual

MachineTypes:20HQ,20HR,20K3,and20K4

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage101.

ThirdEdition(June2017)

©CopyrightLenovo2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.

GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............2

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

StrategyforreplacinganM.2solid-state

drive.................19

Importantnoticeforreplacingasystem

board................20

Howtouseerrormessage........20

StrategyforreplacingFRUsforCTO,special-bid,

andstandardmodels............20

Productdefinition............20

FRUidentification............20

Chapter3.Generalcheckout.....23

Whattodofirst..............23

Checkoutguide..............24

Diagnosingproblems..........24

Quicktestprograms...........25

UEFIdiagnosticprogram.........25

Bootablediagnosticprograms.......26

Powersystemcheckout...........26

Checkingtheacpoweradapter......27

Checkingthebatteryandoperational

charging...............27

Checkingthecoin-cellbattery.......28

Chapter4.Relatedservice

information..............29

Recoveryinformation............29

Restoringthefactorycontentswiththe

RecoveryDiscSetfortheWindows7

operatingsystem............29

RecoveryinformationfortheWindows7

operatingsystem............30

RecoveryinformationfortheWindows10

operatingsystem............32

Passwords................33

Power-onpassword...........34

Harddiskpassword...........34

Supervisorpassword..........34

Howtoremovethepower-onpassword...34

Howtoremovetheharddiskpassword...35

Powermanagement............35

Screenblankmode(fortheWindows7

operatingsystemonly)..........36

Sleepmode..............36

Hibernationmode...........36

Symptom-to-FRUindex...........37

Numericerrorcodes..........37

Errormessages............38

Beeperrors..............38

LCD-relatedsymptoms.........40

Intermittentproblems..........40

Undeterminedproblems.........40

Chapter5.Specialkeys........43

Chapter6.Locations.........45

Computercontrols,connectors,andindicators..45

Frontview...............45

Left-sideview.............46

Right-sideview.............46

Rearview...............46

Bottomview..............47

Statusindicators............47

LocatingFRUsandCRUs..........49

MajorFRUs..............50

LCDFRUs..............53

MiscellaneouspartsandotherFRUs....55

Connectorandcableguide........55

LookingupFRUinformation.........61

Chapter7.FRUreplacement

notices................63

Commonservicetools...........63

Screwnotices...............63

Retainingserialnumbers...........64

Restoringtheserialnumberofthesystem

unit.................64

RetainingtheUUID...........65

ReadingorwritingtheECAinformation...66

Chapter8.Removingorreplacinga

FRU..................67

Generalguidelines.............67

©CopyrightLenovo2017i

Beforeservicingthecomputer........68

Removingexternaldevices........68

Disablingthebuilt-inbattery.......68

RemovingthemicroSIMcard......68

RemovingamajorFRU...........69

1010Basecoverassembly........69

1020M.2solid-statedriveandthermalrubber

forM.2solid-statedrive.........70

1030Wireless-LANcard.........71

1040Wireless-WANcard.........72

1050Coin-cellbattery..........73

1060Thermalfanassembly........73

1070USBcable............75

1080Speakerassembly.........75

1090Built-inbattery...........77

1100Wireless-WANantennakitor

wireless-WANantennafiller,andcableholder

forwireless-WANantenna........79

1110Wireless-LANantennakitandcable

holderforwireless-LANantenna......81

1120WiGigantennakitandWiGigbracket..83

1130Trackpadcable..........84

1140Trackpadassemblyandtrackpad

insulationtape.............86

1150NFCcardwithNFCsupportbracket..87

1160dc-insupportbracket........88

1170micro-SIM-cardtray........89

1180SDsupportbracket.........89

1190Systemboardassembly.......90

1200Powerbuttoncardand

power-button-cardcable.........92

1210Audiocardwithaudio-cardcable...93

1220LCDunit.............94

1230Keyboardbezelassembly......96

RemovinganLCDFRU...........96

2010LCD-bezelassembly,protectionplate

assembly,andmetalprotectionplate....96

2020HingesandLCDbottombezel....97

2030LCDpanelassemblyandLCDcable..98

2040Camera/microphonecard,and

camera/LEDcable...........99

AppendixA.Notices.........101

Electronicemissionsnotices.........102

Trademarks................102

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.

ThinkPadX1CarbonMachineTypes:20HQ,20HR,20K3,and20K4

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad

products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”

onpage1andChapter2“Importantserviceinformation”onpage19.

©CopyrightLenovo2017iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyoumustbefamiliarwithbeforeyouservicea

ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage2

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft

materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near

theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.

Donotusethistypeofmattoprotectyourselffromelectricalshock.

©CopyrightLenovo20171

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouhavetoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitsaslistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutfirstcorrectingtheproblem.

2HardwareMaintenanceManual

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror

otherliquids,orsignsoffireorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven

whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

Chapter1.Safetyinformation3

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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Chapter2.Importantserviceinformation

Thischapterintroducesfollowingimportantserviceinformationthatappliestoallmachinetypessupported

bythismanual:

•“StrategyforreplacingFRUs”onpage19

–“StrategyforreplacinganM.2solid-statedrive”onpage19

–“Importantnoticeforreplacingasystemboard”onpage20

–“Howtouseerrormessage”onpage20

•“StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels”onpage20

–“Productdefinition”onpage20

–“FRUidentification”onpage20

Important:

•AdvisecustomerstocontacttheLenovo®SupportWebsiteathttp://www.lenovo.com/supporttoview

thesoftwarefixes,downloadthedrivers,andfollowtheon-screeninstructionstoinstallthedrivers.For

additionalassistance,customersmightcalltheLenovoCustomerSupportCenter.Telephonenumbersfor

theLenovoSupportCenterareavailableat:

http://www.lenovo.com/support/phone

•ServicetrainingdocumentsforLenovoauthorizedservicetechniciansareavailableatthefollowingWeb

site.ThedisassemblyandreassemblyvideosthatshowtheFRUremovalandreplacementprocedures

arecontainedinthedocuments.

http://www.lenovoservicetraining.com

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarefixes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacinganyFRUs

listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore

completingtheserviceaction.

Todownloadsoftwarefixes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDriversand

followtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe

originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither

theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,

reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.

Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.

ReplaceonlytheFRUthatchangedthesymptoms.

StrategyforreplacinganM.2solid-statedrive

Alwaystrytorunalow-levelformatbeforereplacinganM.2solid-statedrive(SSD).Thiswillcauseall

customerdataontheM.2SSDtobelost.Besurethatthecustomerhasacurrentbackupofthedata

beforedoingthistask.

©CopyrightLenovo201719

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect

drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan

damagethosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,

beginthediagnosiswiththefirsterrorcode.Whatevercausesthefirsterrorcodemayalsocausefalseerror

codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU

Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels

ThistopicprovidesinformationaboutthemodeltypesandFRUidentification.

Productdefinition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

Dynamicconfigure-to-order(CTO)model

ThismodelprovidestheabilityforacustomertoconfigureaLenovosolutionfromaWebsite,andhavethis

configurationsenttofulfillment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland

eSupportwillloadtheseproductsasthe4-characterMT,4-charactermodel,and2-charactercountrycode.

Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20A7CTO1WW).

Special-bidmodel

ThisisauniqueconfigurationthathasbeennegotiatedbetweenLenovoandthecustomer.Auniquemachine

typemodel(MTM)consistsofa4-characterMT,a4-charactermodel,andanumeric2-charactercountry

codeisprovidedtothecustomertoplaceorders(example:20A7000955).Thecountrycodeassignedis

numericanddoesnotdesignateaspecificcountryorregion.ThecustommodelfactsheetfortheMTM

indicateswhichcountrythespecialbidMTMissetupfor.Special-bidofferingisnotgenerallyannounced.

Standardmodel

Standardmodels(fixedconfiguration)areannouncedandofferedtoallcustomers.TheMTMportionofthe

machinelabelconsistsofa4-characterMT,a4-charactermodel,andanalphabetic2-charactercountry

code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example:

20A70009UK).

FRUidentification

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforaproductat

anMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,andliquidcrystal

display(LCD).

ToidentifythemajorFRUsforaproduct,dothefollowing:

20HardwareMaintenanceManual

1.Gotohttp://support.lenovo.com/ibasepartslookup.

2.TypetheMachineTypeandSerialNumberinthecorrespondingfields.

3.ClickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.TheFRUlistisagenerallistof

componentsanddoesnotcontainspecificmodelinformation.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.Followtheinstructionsonthescreentoselectaproduct.

3.ClicktheProduct&Partstab.

4.SelectSystemServicePartstoviewageneralFRUlist.

Chapter2.Importantserviceinformation21

22HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterintroducesfollowinginformation:

•“Whattodofirst”onpage23

•“Checkoutguide”onpage24

–“Diagnosingproblems”onpage24

–“Quicktestprograms”onpage25

–“UEFIdiagnosticprogram”onpage25

–“Bootablediagnosticprograms”onpage26

•“Powersystemcheckout”onpage26

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertifiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedusenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Thesequence

ofthedrivesinthecomputerthatyouareservicingmighthavebeenaltered.Ifyouselectanincorrect

drive,dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensure

thatthemodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheWebsite:

http://www.lenovo.com/serviceparts-lookup

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescan

occurforvariousreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,

electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou

suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do

notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodofirst

WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts

returnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage

wascausedbymisuse,accident,modification,unsuitablephysicaloroperatingenvironment,orimproper

maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty

andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

©CopyrightLenovo201723

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty

byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCcardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodification.

•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard

diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook

computers.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodifiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

Diagnosingproblems

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour

computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If

yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation

systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset

ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.

DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem

LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:

http://www.lenovo.com/diags

Notes:

•IfyouareusinganotherWindows®operatingsystemratherthantheWindows7,youcanfindthelatest

informationaboutdiagnosticsforyourcomputerat:

http://www.lenovo.com/diagnose

•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand

printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical

supportrepresentative.

24HardwareMaintenanceManual

LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic

tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor

optimalsystemperformance.

Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery

media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore

information,see“Creatingandusingrecoverymedia”onpage30.

Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.

DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem

LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:

https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save

andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical

supportrepresentative.

LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation

collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystemperformance.

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor

updateddevicedriversorothersoftware.Y oucangetthelatesttechnicalinformationanddownloaddevice

driversandupdatesfromtheLenovoSupportWebsiteat:

http://www.lenovo.com/support

Foradditionalinformation,seetheLenovoCompanionhelpsystem.

Quicktestprograms

Lenovoprovidesquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe

computerdoesnothavetheLenovoSolutionCenterprograminstalled.

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions

ontheWebsite.

Torunatestusingquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exefile.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information

messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestinternalstoragedevices,

viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

Chapter3.Generalcheckout25

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage26,

andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage37

forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe

UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada

bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover

theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic

mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page37forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page37forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheexternalopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyifabatteryandanacpoweradapterarefunctional,dothefollowing:

1.Turnoffthecomputer.

2.Connecttheacpoweradapter.

26HardwareMaintenanceManual

3.Turnonthecomputer.Ifthecomputercanbeturnedon,itmeansthateitherthebatteryortheac

poweradapterisfunctional.

4.Insertastraightenedpaperclipintotheemergencyresetholetoresetthecomputer.Ifthecomputeris

stillpoweredon,itmeansthattheacpoweradapterisfunctional.

5.Turnoffthecomputer.

6.Disconnecttheacpoweradapterandturnonthecomputer.Ifthecomputercanbeturnedon,it

meansthatthebatteryisfunctional.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage27

•“Checkingthebatteryandoperationalcharging”onpage27

•“Checkingthecoin-cellbattery”onpage28

Checkingtheacpoweradapter

Ensurethatyouusetheacpoweradapterthatisshippedwiththecomputertoprovideenoughpower

tothecomputer.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Tochecktheacpoweradapter,dothefollowing:

1.Connectthecomputertoapoweroutletandturnonthecomputer.

2.ChecktheadapterstatusfromthefollowingLenovoprograms:

•ForWindows10:OpentheLenovoSettingsprogramandclickPower.

•ForWindows7:OpenthePowerManagerprogramandclickBattery.

Iftheacpoweradapterisworkingwell,adapterinformationwillbedisplayedonthescreen.Ifa

messageisdisplayedwarningthatthepowersupplyisnotenough,replacetheadapterwithaproper

onethatissupportedbythecomputer.Ifyoudonotseeanyinformationabouttheadapter,replace

theadapterwithanewone.

Iftheacpoweradapterisworkingbutthecomputerdoesnotchargeduringoperation,goto“Checking

thebatteryandoperationalcharging”onpage27.

Checkingthebatteryandoperationalcharging

Checkingthebattery

ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo

oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother

systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemsisinstalled,thesystemwill

notcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.

Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse

yourcomputerbeforeyoumustchargethebattery.

Checkingtheoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,dothefollowing:

1.Dischargethebatteryuntiltheremainedbatterypowerislessthan50%.

Chapter3.Generalcheckout27

2.Performoperationalcharging.ClickthebatterystatusiconintheWindowsnotificationareatodisplay

detailedbatteryinformation.Ifitindicatesthatthebatteryisnotcharging,replacethebattery.

3.Checkthebatterystatusagain.Ifthesameerrorstillexists,replacethesystemboard.

Checkingthecoin-cellbattery

Tocheckthecoin-cellbattery,dothefollowing:

1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage68.

2.Removethecoin-cellbattery.See“1190Systemboardassembly”onpage90.

3.Measurethevoltageofthecoin-cellbattery.Seethefollowingillustration.

WireVoltage(Vdc)

Red+2.5to+3.2

BlackGround

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethecoin-cellbattery.

•Ifthecoin-cellbatterydischargesquicklyafterreplacement,replacethesystemboard.

28HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentswiththeRecoveryDiscSetfortheWindows7operatingsystem”on

page29

•“RecoveryinformationfortheWindows7operatingsystem”onpage30

•“RecoveryinformationfortheWindows10operatingsystem”onpage32

•“Passwords”onpage33

•“Powermanagement”onpage35

•“Symptom-to-FRUindex”onpage37

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome

available,theywillbepostedonhttp://www.lenovo.com/support

Recoveryinformation

Thissectionprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen

consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Recoverymethodsvary

dependingonthetypeofoperatingsystemthatisinstalled.Ensurethatyoufollowthecorrectrecovery

procedures.

RestoringthefactorycontentswiththeRecoveryDiscSetforthe

Windows7operatingsystem

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew

drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe

RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe

factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout

whichdiscstoorder,goto:

http://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore

thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou

use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

1.ConnectanexternalCD/DVDdrive.

2.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.OpentheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

3.InsertthebootablerecoverydiscintotheCD/DVDdrive.

4.StartthecomputerfromtheexternalCD/DVDdrive.

5.Whenpromoted,selectyourlanguageandclickNext.

6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.

7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.

©CopyrightLenovo201729

Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental

RecoveryDisc,itwillbeclearlymarkedassuch.

8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove

theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentofinish

therecovery.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The

computerwillrestartintotheMicrosoft®Windowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

9.Whentherecoveryprocesscompletes,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow

theinstructionsonthescreentocompletetheWindowssetup.

10.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.

StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave

changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

RecoveryinformationfortheWindows7operatingsystem

ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.

Creatingandusingrecoverymedia

Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery

methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating

systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand

adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat

youstoretherecoverymediainasafeplaceafteryouhavemadethem.

Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport

CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers

foryourcountryorregion,goto:

http://www.lenovo.com/support/phone

Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:

•Reinstallingtheprogramsanddevicedriversonyourcomputer

•Reinstallingtheoperatingsystem

•Modifyingthedatafilesontheharddiskdriveusingtheadditionalfiles

Creatingrecoverymedia

Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage

capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery

image.

Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid

dataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,

double-clickLenovoT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

30HardwareMaintenanceManual

Usingrecoverymedia

Attention:Duringtherecoveryprocess,allthefilescurrentlyonthestoragedeviceofyourcomputerwillbe

deletedandreplacedbythefactorydefaultsettings.

Tousetherecoverymedia,dothefollowing:

•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:

1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe

computer.

2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.

3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)asthefirstbootdevice.Then,

insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.

4.Followtheinstructionsonthescreentocompletetheoperation.

•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:

1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.

2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.

3.IntheBootMenuwindow,selecttheUSBstoragedeviceasthefirstbootdeviceandpressEnter.

Therecoveryprocessstarts.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice

driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage31.

Reinstallingpreinstalledprogramsanddevicedrivers

Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.

Reinstallingpreinstalledprograms

Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:

1.Turnonyourcomputer.

2.GotoC:\swtools.

3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.

4.OpenthesubfolderandlocatetheEXEfile.

5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall

devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.

Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonyourcomputer.

2.GotoC:\swtools.

3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour

computer,suchasAUDIOorVIDEO.

4.Openthesubfolderforthedevice.

5.Reinstallthedevicedriverbyoneofthefollowingmethods:

•IfthedevicesubfoldercontainsanEXEfile,double-clicktheEXEfileandfollowtheinstructionson

thescreentocompletetheinstallation.

Chapter4.Relatedserviceinformation31

•IfthedevicesubfoldercontainsareadmeTXTfile,thedevicedriverinstallationinformationisincluded

inthereadmefile.Followtheinstructionstocompletetheinstallation.

•IfthedevicesubfoldercontainsanINFfile,right-clicktheINFfileandselectInstall.Thenfollowthe

instructionsonthescreentocompletetheinstallation.

Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport

Websiteat:

http://www.lenovo.com/support

RecoveryinformationfortheWindows10operatingsystem

ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.

Resettingyourcomputer

Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,

youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.

Toresetyourcomputer,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheResetthisPCsection,clickGetstarted.

3.Followtheinstructionsonthescreentoresetyourcomputer.

Usingadvancedstartupoptions

Theadvancedstartupoptionsenableyoutodothefollowing:

•Changethefirmwaresettingsofthecomputer

•ChangethestartupsettingsoftheWindowsoperatingsystem

•Startthecomputerfromanexternaldevice

•RestoretheWindowsoperatingsystemfromasystemimage

Touseadvancedstartupoptions,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows10failstostart

TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10

operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating

systemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then

youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

32HardwareMaintenanceManual

CreatingandusingarecoveryUSBdrive

YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery

USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms

aredamaged.

ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery

USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase

onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:

http://www.lenovo.com/support/phone

CreatingarecoveryUSBdrive

TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual

USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.

Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

TocreatearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.

2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.

UsingtherecoveryUSBdrive

Ifyoucannotstartyourcomputer,usetherecoveryUSBdrivetorecoveryourcomputer.

TousearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnecttherecoveryUSBdrivetothecomputer.

2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The

BootMenuwindowopens.

3.SelecttherecoveryUSBdriveasthebootdevice.

4.Selectapreferredkeyboardlayout.

5.ClickTroubleshoottodisplayoptionalrecoverysolutions.

6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson

thescreentocompletetheprocess.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadnotebookcomputer:thepower-onpassword,

theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe

computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating

systemisstarted.

Chapter4.Relatedserviceinformation33

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingpoweredonbyanunauthorizedperson.The

passwordmustbeenteredbeforeanoperatingsystemcanbestarted.Forinstructionsonhowtoremove

thepower-onpassword,see“Howtoremovethepower-onpassword”onpage34.

Harddiskpassword

Therearetwokindsofharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk

eveniftheuserhaschangedtheuserharddiskpassword

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User

moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The

systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword

hasbeenset.Ifithas,itcanbeusedforaccesstotheharddiskdrive.Ifnomasterharddiskpasswordis

available,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteither

theuserorthemasterharddiskpassword,ortorecoverdatafromtheharddiskdrive.Theharddiskdrive

canbereplacedforascheduledfee.

Forhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”onpage35.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Itprovides

thefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad

Setupprogram.Unauthorizeduserscannotchangemostofthesystemconfigurationoptionsinthe

ThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat

computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers

tomakeadministrationeasier.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice

technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor

ascheduledfee.

Howtoremovethepower-onpassword

Toremoveapower-onpassword,dothefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.Turnoffthecomputeranddisconnectacpower.

2.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage68.

3.Removethebasecoverassembly.See“1010Basecoverassembly”onpage69.

4.Removetheinternalbatterypack.See“1090Built-inbattery”onpage77.

5.Removethecoin-cellbattery.See“1050Coin-cellbattery”onpage73.

6.Reinstallthecoin-cellbattery.

7.Reinstalltheinternalbatterypack.

34HardwareMaintenanceManual

8.Reinstallthebasecoverassembly.

9.Reconnectacpower.

10.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes

notappear.Thepower-onpasswordhasbeenremoved.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove

thepower-onpassword:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter

NewPasswordfieldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.Thepower-onpasswordhas

beenremoved.

Howtoremovetheharddiskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide

anyservicestoresettheuserharddiskpasswords,ortorecoverdatafromtheharddiskdrive.Toputthe

systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto

replacetheharddiskdrive(HDD)orSSDwithascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandmaster

harddiskpasswordareknown,dothefollowing:

1.Turnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheThinkPadSetupprogram.When

thepower-onpasswordiconisdisplayedonthescreen,entereitherthepower-onpasswordorthe

supervisorpassword.

3.Whentheuserharddiskpasswordiconisdisplayedonthescreen,pressF1.Themasterharddisk

passwordiconisdisplayed.

4.EnterthemasterharddiskpasswordtoentertheThinkPadSetupprogram.

5.SelectSecurity.

6.SelectPassword.

7.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

8.SelectMasterharddiskpassword.

9.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfield.ThenleavetheEnter

NewPasswordfieldblank,andpressEntertwice.

10.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe

masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,

andhibernation.

Chapter4.Relatedserviceinformation35

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeinthetaskbar.

2.SelectPoweroffdisplay.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen

blankmode:

•TheLCDispoweredoff.

•Thestoragedriveispoweredoff.

•Themicroprocessorstops.

Toentersleepmode,pressFn+4ordothefollowing:

•ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.ClickSleep

fromthemenudisplayed.

•ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspecifiedinpowerplansettings

•Whenthebatterypowerislow

Toresumethecomputerfromsleepmode,pressthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes

operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew

secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit

beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget

anerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedefinedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation

mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

36HardwareMaintenanceManual

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspecifiedinpower

plansettings.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The

hibernationfileinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe

harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage37

•“Errormessages”onpage38

•“Beeperrors”onpage38

•“LCD-relatedsymptoms”onpage40

•“Intermittentproblems”onpage40

•“Undeterminedproblems”onpage40

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost

likelycauseislistedfirst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor

action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe

computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe

replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan

beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot

describedthere,goto“Intermittentproblems”onpage40.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe

manualforthatdevice.

Numericerrorcodes

Table1.Numericerrorcodes

SymptomorerrorFRUoraction,insequence

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe

supervisorpasswordintheEEPROMisnotcorrect.

Systemboard

0183

BadCRCofSecuritySettingsinEFIVariable.Enterthe

ThinkPadSetupprogram.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Systemboard

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

Systemboard

0188

InvalidRFIDSerializationInformationArea.

Systemboard

0189

InvalidRFIDconfigurationinformationarea—The

EEPROMchecksumisnotcorrect.

Systemboard

Chapter4.Relatedserviceinformation37

Table1.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

0190

Criticallow-batteryerror

1.Chargethebattery.

2.Battery

0191

SystemSecurity—InvalidRemoteChangerequested.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Systemboard

0199

SystemSecurity—Securitypasswordretrycount

exceeded.

1.RuntheThinkPadSetupprogram,andthensave

thecurrentsettingbypressingF10.

2.Systemboard

0270

RealTimeClockError—SystemRealTimeClockisnot

functional.

Havethecomputerserviced.

0271

CheckDateandTimesettings—Neitherthedatenorthe

timeissetinthecomputer.

Setthedateandtime,usingThinkPadSetup.

1802

Unauthorizednetworkcardispluggedin—Turnoffand

removethenetworkcard.

1.Removewirelessnetworkcard.

2.Systemboard

1820

Morethanoneexternalfingerprintreaderisattached.

Poweroffandremoveallbutthereaderthatyousetup

withinyourmainoperatingsystem.

Removeallbutthereaderthatyousetupforthe

authentication.

2101

DetectionerroronSSD1(M.2)

1.ReseattheM.2solid-statedrive.

2.M.2solid-statedrive

3.Systemboard

2111

ReaderroronSSD1(M.2)

1.ReseattheM.2solid-statedrive.

2.M.2solid-statedrive

3.Systemboard

2200

MachineTypeandSerialNumberareinvalid.

Systemboard

2201

MachineUUIDisinvalid

Systemboard

Errormessages

Table2.Errormessages

SymptomorerrorFRUoraction,insequence

Fanerror1.Fan

2.Thermalgrease

3.Systemboard

ThermalsensingerrorSystemboard

BottomcovertamperdetectionerrorSystemboard

Beeperrors

LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack

screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep

technology,dothefollowing:

1.Gotohttp://support.lenovo.com/smartbeeporscanthefollowingQRCode.

38HardwareMaintenanceManual

2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.

3.Runthediagnosticappandplacethesmartphonenearthecomputer.

4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror

andshowspossiblesolutionsonthesmartphone.

Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.

Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport

Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.

ErrorcodesSolutions

0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources:theacpoweradapter,

andthecoin-cellbattery(serviceprovideronly).

Resetthecomputerbyinsertingastraightened

paperclipintotheemergency-resethole.Waitfor

oneminute.Thenreconnectallpowerresources.

2.Replacethesystemboard(serviceprovideronly).

0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).

0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).

0282:Memorymoduleerror1.Reinstallorreplacethememorymodule(service

provideronly).

2.Replacethesystemboard(serviceprovideronly).

0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,

andsoon)(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

0284:TCG-compliantfunctionality-relatederror(mightbe

theBIOScodevalidationfailure)

Replacethesystemboard(serviceprovideronly).

0285:TCG-compliantfunctionality-relatederror(mightbe

theTPMinitializationfailure)

Replacethesystemboard(serviceprovideronly).

0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).

0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard

(serviceprovideronly).

2.Replacethesystemboard(serviceprovideronly).

0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem

boardsideandthecomputerdisplayside(service

provideronly).

2.Replacethesystemboard(serviceprovideronly).

Chapter4.Relatedserviceinformation39

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-filmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT

LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas

twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore

visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadnotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecificationsbecausewecannot

guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table3.LCD-relatedsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring

POST.

Replacethesystemboard.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.ReplacetheLCDassembly.

3.Replacethesystemboard.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseattheLCDconnectors.

3.ReplacetheLCDassembly.

4.Replacethesystemboard.

HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware

defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe

consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno

moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,

orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate

FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.See“Powersystem

checkout”onpage26.

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:

40HardwareMaintenanceManual

a.Non-ThinkPaddevices

b.Printer,mouse,andotherexternaldevices

c.Externaldiskettedriveoropticaldrive

d.Wirelesscards

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoufindthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):

a.Systemboard

b.LCDassembly

Chapter4.Relatedserviceinformation41

42HardwareMaintenanceManual

Chapter5.Specialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

1Windowslogokey

PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith

otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.

23Fnkeyandfunctionkeys

YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.

3.Selecttheoptionsofyourpreference.

•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction

printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You

canchangethedefaultfunctionintheKeyboardPropertieswindow.

•Muteorunmutethespeakers.Whenthespeakersaremuted,theindicatoronthekeyison.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour

computer.Toturnonthesound,pressor.

•Decreasethespeakervolume.

•Increasethespeakervolume.

•Muteorunmutethemicrophones.Whenthemicrophonesaremuted,theindicatoronthekeyison.

•Darkenthecomputerdisplay.

•Brightenthecomputerdisplay.

•Manageexternaldisplays.

•Enableordisablethebuilt-inwirelessfeatures.

•

©CopyrightLenovo201743

–ForWindows7:OpenControlPanel.

–ForWindows10:OpentheSettingswindow.

•Enableordisablethebuilt-inBluetoothfeatures.

•Openakeyboardsettingpage.

•Invokethefunctiondefinedbyyourself.Ifnofunctionisdefined,thefollowingdefaultfunctionworks:

–ForWindows7:Openthesearchbox.

–ForWindows10:OpentheCortanapersonalassistant.

Todefineorchangethefunction,dothefollowing:

–ForWindows7:

1.OpenControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeicons

orSmallicons.

2.ClickLenovo-KeyboardManager.IntheKeyboardManagerwindow,clicktheUSER-DEFINED

KEYtab.

3.Followtheinstructionsonthescreentocompletethesetting.

Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such

asShift+F12,Alt+F12,orCtrl+F12.

–ForWindows10:

1.OpentheLenovoSettingsprogram.

2.Clicktheinputicon.

3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreen

tocompletethesetting.

Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such

asShift+F12,Alt+F12,orCtrl+F12.

Keycombinations

•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.

•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional

externalkeyboard.

•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.

•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.

•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor

thepowerbutton.

•Fn+PrtSc:OpentheSnippingToolprogram.

•Fn+Spacebar:PressFn+Spacebartoswitchbetweenthedifferentkeyboardbacklightstatus(off,low,or

high).

44HardwareMaintenanceManual

Chapter6.Locations

Thischapterintroducesthelocationsofthehardwarecomponentsonyourcomputer.

Computercontrols,connectors,andindicators

Thissectionintroduceshardwarefeaturesofthecomputer.

Frontview

1Microphones2Infraredcamera(availableonsomemodels)

3Conventionalcamera(availableonsomemodels)4Powerbutton

5Fingerprintreader6TrackPoint®buttons

©CopyrightLenovo201745

7Trackpad8NFCmark(availableonsomemodels)

9TrackPointpointingstick

Left-sideview

1USB-Cconnectors(Thunderbolt™3compatible)/

powerconnectors

2USB3.0connector

3HDMI™connector4MiniEthernetconnector

Right-sideview

1Audioconnector2Fanlouvers

3AlwaysOnUSB3.0connector4Security-lockslot

Rearview

1Micro-SIM-cardslot2microSDcardslot

46HardwareMaintenanceManual

Bottomview

1Emergency-resethole2Speakers

3Fanlouvers

Statusindicators

Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.

Chapter6.Locations47

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.

F1

FnLoc k

Es c

F4

CapsLock

IndicatorMeaning

1CapsLockindicatorWhenthisindicatorison,youcantypeuppercaseletters

bydirectlypressingtheletterkeys.

2FnLockindicatorThisindicatorshowsthestatusofFnLockfunction.For

moreinformation,seeChapter5“Specialkeys”onpage

43.

3Speaker-muteindicatorWhenthisindicatorison,thespeakersaremuted.

4Microphone-muteindicatorWhenthisindicatorison,themicrophonesaremuted.

5CamerastatusindicatorWhenthisindicatorison,thecameraisinuse.

48HardwareMaintenanceManual

68SystemstatusindicatorsTheindicatorintheThinkPadlogoonthecomputerlid

andtheindicatorinthepowerbuttonshowthesystem

statusofyourcomputer.

•Blinksforthreetimes:Thecomputerisinitially

connectedtopower.

•On:Thecomputerison(innormalmode).

•Off:Thecomputerisofforinhibernationmode.

•Blinksquickly:Thecomputerisenteringsleepor

hibernationmode.

•Blinksslowly:Thecomputerisinsleepmode.

7FingerprintreaderindicatorThisindicatorshowsthestatusoffingerprintreader.

•Off:Thefingerprintreaderisnotreadyfortapping.

•Solidgreen:Thefingerprintreaderisreadyfortapping.

•Amber,blinking:Thefingerprintcannotbe

authenticated.

9acpowerstatusindicatorThisindicatorshowstheacpowerandbatterypower

statusofthecomputer.

•Green:connectedtoacpower(batterypower

80%–100%)

•Yellow:connectedtoacpower(batterypower

1%–80%)

•Off:notconnectedtoacpower

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUs”onpage50

•“LCDFRUs”onpage53

•“MiscellaneouspartsandotherFRUs”onpage55

Notes:

•FRUsrefertopartsthatmustbeinstalledorreplacedonlybytrainedservicetechnicians.Ifcustomers

choosetoreplacetheFRUsbythemselves,theproductwarrantymightbeaffected.

•EachFRUisavailableforalltypesormodels,unlessotherwisespecified.

•CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers

aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider

installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour

productandareavailablefromLenovoatanytimeuponrequest.Y oucanfindalistofCRUsforyour

productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat

http://www.lenovo.com/support.ClickGuides&Manualsandthenfollowtheon-screeninstructions

tofindthemanualforyourproduct.Youmightberequiredtoreturnthedefectivepartthatisreplaced

bytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainer

willbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUif

LenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.

SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:

Chapter6.Locations49

–Self-serviceCRUs:Refertopartsthatcanbeinstalledorreplacedeasilybycustomerthemselvesor

bytrainedservicetechniciansatanadditionalcost.

–Optional-serviceCRUs:Refertopartsthatcanbeinstalledorreplacedbycustomerswithagreater

skilllevel.Trainedservicetechnicianscanalsoprovideservicetoinstallorreplacethepartsunderthe

typeofwarrantydesignatedforthecustomer’smachine.

MajorFRUs

1

2

3

4

5

6

7

8

9

a

b

c

d

e

21

18

13

12

11

10

14

15

16

17

19

20

22

23

24

25

26

27

28

29

30

31

50HardwareMaintenanceManual

Table4.MajorFRUsandCRUs

No.FRUdescriptionSelf-serviceCRUOptional-serviceCRU

1LCDunitNoNo

2KeyboardbezelassemblyNoNo

3PowerbuttoncardNoNo

4Power-button-cardcableNoNo

5SDsupportbracketNoNo

6USBcableNoNo

7Cableholderforwirelesslocalareanetwork(LAN)antennaNoNo

8Cableholderforwirelesswideareanetwork(WAN)

antenna*

NoNo

9Audiocardwithaudio-cardcableNoNo

10WirelessGigabit(WiGig®)bracket*NoNo

11WiGigantennakit*NoNo

12Wireless-LANantennakitNoNo

13Wireless-WANantennakit*NoNo

14Wireless-WANantennafiller*NoNo

15Nearfieldcommunication(NFC)cardwithNFCsupport

bracket*

NoNo

16ThermalfanassemblyNoNo

17SpeakerassemblyNoNo

18Built-inbatteryNoNo

19micro-SIM-cardtrayYesNo

20BasecoverassemblyYesNo

21TrackpadcableNoNo

22Coin-cellbatteryNoNo

23ThermalrubberforM.2solid-statedriveNoNo

24M.2solid-statedriveYesNo

25Wireless-WANcard*YesNo

26Wireless-LANcardYesNo

27SystemboardassemblyNoNo

28dc-insupportbracketNoNo

29TrackpadassemblyNoNo

30TrackpadinsulationtapeNoNo

31TrackPointpointingstickYesNo

aLenovofactoryrecoveryUSBkey*YesNo

bLenovorecoverydiscset*YesNo

cPowercordYesNo

dacpoweradapterYesNo

eMiscellaneouspartskitsNoNo

Chapter6.Locations51

*Availableonsomemodels

Note:TheLenovofactoryrecoveryUSBkeyaandtheLenovorecoverydiscsetbareusedtorestorethe

MicrosoftWindowsoperatingsystem.Theymightnotcomewiththecomputer,andausermightorderthem

fromhttp://www.lenovo.com/lenovorecovery,thoughadditionalshippingandhandlingfeesmightapply.

52HardwareMaintenanceManual

LCDFRUs

10

8

9

Table5.LCDFRUs

No.FRUdescriptionsSelf-service

CRU

Optional-service

CRU

1LCD-bezelassemblyNoNo

2ProtectionplateassemblyNoNo

Chapter6.Locations53

Table5.LCDFRUs(continued)

No.FRUdescriptionsSelf-service

CRU

Optional-service

CRU

3MetalprotectionplateNoNo

4LCDpanelassemblyNoNo

5LCDcableNoNo

6Camera/microphonecard(availableonsomemodels)NoNo

7HingesNoNo

8Camera/LEDcableNoNo

9LCDbottombezelNoNo

10LCDrearcoverassemblyNoNo

54HardwareMaintenanceManual

MiscellaneouspartsandotherFRUs

FRUdescriptionsSelf-serviceCRUOptional-serviceCRU

Screwandtapekit

•M1.2xL1.4,flathead,silver(78)

•M2.0xL1.8,thinhead,silver,fortrackpad(4)

•M2.0xL2.2,largeflathead,black(9)

•M2.0xL3.0,silver(12)

•M2.0xL5.0,black(10)

•M2.5xL2.2,hugeflathead,black,forhinge(4)

•M2.5xL4.0,flathead,black,forhinge(6)

•Tape(5)

NoNo

Miscellaneouskit

•M.2solid-statedrivethermalrubber(1)

•Microphonerubberoncameracard(1)

•NFCbracket(1)

NoNo

LabelkitNoNo

Connectorandcableguide

ThissectionprovidesinformationtohelpLenovoauthorizedservicetechniciansidentifyconnectorsand

cablesforreplacementpurpose.TovieweachFRUandtheexplodedillustrationofthecomputer,see“Major

FRUs”onpage50and“LCDFRUs”onpage53.

Note:Dependingonthemodel,someconnectorsorcablesmightnotbeavailable.

Systemboardconnectorsandcables

1234567

10

1112131415

8

9

20

16

17

18

19

Chapter6.Locations55

No.Connector/featureInternalcablerequiredCableconnection

1USBcableconnector(internal)USBcableTheAlwaysOnUSB3.0connector

comeswithacable.Connectthe

cabletothisconnector.

2Powerbuttonconnector(internal)Power-button-cardcableConnectoneendtothepower

buttoncardandtheotherendto

thisconnector.

3Camera/LEDconnector(internal)Camera/LEDcableSee“Camera/microphonecard

connectorandcable”onpage57

4Thermalfanconnector(internal)ThermalfanassemblycableThethermalfanassemblycomes

withacable.Connectthecableto

thisconnector.

5M.2solid-statedriveslot(internal)NoInsertanM.2solid-statedrive

directlyintothisslot.

6microSDcardslot(external)NoInsertamicroSDcardintothisslot.

7EmbededDisplayPort®connector

(internal)

LCDcableConnectoneendtotheLCD

panelandtheotherendtothis

connector.

8Wireless-LANcardslot(internal)NoInsertthewireless-LANcardinto

thisslot.

9Wireless-WANcardslot(internal)NoInsertthewireless-WANcardinto

thisslot.

10Coin-cellbatteryconnector

(internal)

Coin-cellbatterycableThecoin-cellbatterycomeswitha

cable.Connectthecabletothis

connector.

11Keyboardconnector(internal)KeyboardcableThekeyboardbezelassembly

comeswithakeyboardcable.

Connectthecabletothis

connector.

12TrackPointpointingstickconnector

(internal)

TrackPointpointingstickcableThekeyboardbezelassembly

comeswithaTrackPointpointing

stickcable.Connectthecableto

thisconnector.

13Built-inbatteryconnector(internal)NoConnectthebuilt-inbattery

directlytothisconnector.

14Trackpadconnector(internal)TrackpadcableSee“Trackpadconnectorand

trackpadcable”onpage59

15Audiocardconnector(internal)NoConnecttheaudiocardtothe

systemboarddirectly.

16MiniEthernetconnector(external)NoConnectthecomputertoaLAN

throughthisconnectorbyusingan

Ethernetextensionadapter.

17HDMIconnector(external)NoConnectacompatibledigitalaudio

deviceorvideomonitortothis

connector.

18USB3.0connector(external)NoConnectUSB-compatibledevices

tothisconnector.

56HardwareMaintenanceManual

No.Connector/featureInternalcablerequiredCableconnection

19USB-Cconnectors(Thunderbolt

3compatible)/powerconnectors

(external)

NoConnectUSB-Ccompatible

devicesoraUSB-Cpoweradapter

totheseconnectors.

20Micro-SIM-cardslot(external)NoIfyourcomputersupportsthe

wirelessWANfeature,insert

amicroSIMcardintothis

slottoestablishwirelessWAN

connections.

Audiocardconnectorsandcables

2

1

3

No.Connector/featureInternalcablerequiredCableconnection

1Speakerassemblyconnector

(internal)

SpeakerassemblycableThespeakerassemblycomeswith

acable.Connectthecabletothis

connector.

2Proximitysensorconnector

(internal)

Wireless-WANantennakitConnecttheorangecableofthe

antennakittothemainconnector

andthebluecableoftheantenna

kittotheauxiliaryconnectoronthe

wireless-WANcard.Then,connect

theblackcableoftheantennakit

tothisconnector.

3Audioconnector(external)NoConnectheadphonesoraheadset

witha3.5-mm(0.14-inch),4-pole

plugtothisconnector.

Camera/microphonecardconnectorandcable

1

a

b

c

Chapter6.Locations57

No.Connector(location)InternalcablerequiredCableconnection

1Camera/microphonecard

connector(internal)

Camera/LEDcableConnecttheendcofthecable

tothecamera/LEDconnectoron

thesystemboard,andconnectthe

endbofthecabletotheLCDrear

cover.Then,connecttheendaof

thecabletothisconnector.

Keyboardbezelassemblyconnectorandcable

1

No.Connector(location)InternalcablerequiredCableconnection

1Fingerprintreadercardconnector

(internal)

TrackpadcableSee“Trackpadconnectorand

trackpadcable”onpage59

LCDcable

ab

No.Connector(location)InternalcablerequiredCableconnection

aLCDcableconnector(internal)LCDcableConnectthisendtotheembeded

DisplayPortconnectoronthe

systemboard.

bLCDcableconnector(internal)LCDcableConnectthisendtotheLCD

connectorontheLCDpanel.

NFCcardconnectorsandcables

12

No.Connector(location)InternalcablerequiredCableconnection

1NFCcardconnector(internal)TrackpadcableSee“T rackpadconnectorand

trackpadcable”onpage59

2NFCantennaconnector(internal)NFCantennakitThetrackpadcomeswithanNFC

antennakit.Connecttheantenna

tothisconnector.

58HardwareMaintenanceManual

Powerbuttoncardconnectorandcable

1

ab

No.Connector(location)InternalcablerequiredCableconnection

1Power-button-cardconnector

(internal)

Power-button-cardcableConnecttheendaofthecableto

thepowerbuttoncardconnector

onthesystemboardandtheend

btothisconnector.

Trackpadconnectorandtrackpadcable

12

a

bcd

No.Connector(location)InternalcablerequiredCableconnection

1Trackpadconnector(internal)TrackpadcableConnecttheendaofthecable

tothetrackpadconnectoronthe

systemboard,andtheendb

totheNFCcardconnectoron

theNFCcard.Thenconnectthe

enddtothefingerprintreader

cardconnectoronthefingerprint

readercard,andtheendctothis

connector.

2NFCantennaconnector(internal)NFCantennakitThetrackpadcomeswithanNFC

antennakit.Connecttheantenna

tothisconnector.

USBcable

12

Chapter6.Locations59

No.Connector(location)InternalcablerequiredCableconnection

1AlwaysOnUSB3.0connector

(external)

NoConnectUSB-compatibledevices

tothisconnector.

2USBcableconnector(internal)USBcableConnectthisendtotheUSBcable

connectoronthesystemboard.

Wireless-WANcardconnectorsandcables

No.Connector(location)InternalcablerequiredCableconnection

1Wireless-WANantennaconnector

(internal)

Wireless-WANantennakitConnectoneendofthe

wireless-WANorangeantennato

theC-coverandtheotherendto

thisconnectorlabeledMAIN.

2Wireless-WANantennaconnector

(internal)

Wireless-WANantennakitConnectoneendofthe

wireless-WANblueantenna

totheC-coverandtheotherend

tothisconnectorlabeledAUX.

Wireless-LANcardconnectorsandcables

123

60HardwareMaintenanceManual

No.Connector(location)InternalcablerequiredCableconnection

1WiGigantennaconnector(internal)WiGigantennakitConnectoneendoftheWiGig

whiteantennatotheC-coverand

theotherendtothisconnector

labeledIFCON.

2Wireless-LANantennaconnector

(internal)

Wireless-LANantennakitConnectoneendofthe

wireless-LANgrayantennato

theC-coverandtheotherendto

thisconnectorlabeledMAIN.

3Wireless-LANantennaconnector

(internal)

Wireless-LANantennakitConnectoneendofthe

wireless-LANblackantenna

totheC-coverandtheotherend

tothisconnectorlabeledAUX.

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto

http://www.lenovo.com/serviceparts-lookup.

Chapter6.Locations61

62HardwareMaintenanceManual

Chapter7.FRUreplacementnotices

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore

replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers

aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider

installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour

productandareavailablefromLenovoatanytimeuponrequest.Y oucanfindalistofCRUsforyour

productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat

http://www.lenovo.com/support.ClickGuides&Manualsandthenfollowtheon-screeninstructionstofind

themanualforyourproduct.YoumightberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.

Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincluded

withthereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot

receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo

LimitedWarrantydocumentationforfulldetails.

Commonservicetools

Belowisthelistofcommonservicetoolsthatyoumightneedwhileservicingthecomputer.

•Screwdriverkit

•1/4"drivespinnerhandle

•1/4"Sq.to1/4"hextorxadapter

•TR7-TR-10tamperresistanttorxbits

•RemovaltoolantennaRFconnector

•USB2.0CD-RW/DVD-ROMcombodriveII

•USBcable

•USBMaintenanceKey

•USBfloppydiskettedriveformaintenancediskette

•USBfloppydiskettedrivetoolkit

•TestcardforintegratedSmartCard

•LENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater

Note:DownloadthefilefromthefollowingWebsite:

http://www.lenovo.com/support

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed

withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto

http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

©CopyrightLenovo201763

•Itisrecommendedtouseeachscrewonlyonce.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

90degreesmore

(Cross-section)

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

180degreesmore

(Cross-section)

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou

haveatorquescrewdriver,tightenallscrewsfirmlytothetorquespecifiedinthescrewinformation

tableforeachstep.

•Ensurethattorquescrewdriversarecalibratedcorrectlyfollowingcountryspecifications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage64

•“RetainingtheUUID”onpage65

•“ReadingorwritingtheECAinformation”onpage66

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial

numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout

thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Theserialnumberofthesystemunitiswrittenonthelabelattachedtothebottomofthecomputer.

Ifyoucannotfindtheserialnumberofthesystemunitonthebottomofthecomputer,trythefollowing

methodtogetthenumber:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin

theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

64HardwareMaintenanceManual

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea

MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterfaceis

displayed.

5.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor

AssetIDscreenisdisplayed.

6.Type2underEntertheactiondesired,thenpressEnter.Theserialnumberofeachdeviceinyour

computerisdisplayed;theserialnumberofthesystemunitislistedasfollows:

20-Serialnumber

7.Recordtheserialnumberofthesystemunit.

Afteryoureplacethesystemboard,dothefollowingtorestoretheserialnumberofthesystemunit:

1.ConnecttheMaintenanceKeytothecomputer.

2.Whenthelogoisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterfaceis

displayed.

3.Type1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor

AssetIDscreenisdisplayed.

4.Type1underEntertheactiondesired,thenpressEnter.Thenfollowtheinstructionsonthescreen

torestoretheserialnumberofthesystemunit.

RetainingtheUUID

TheUniversallyUniqueIdentifier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat

productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo

computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,performthefollowingstepstocreateanewUUIDforthesystem

boardifthesystemboarddoesnothaveaUUID:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin

theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea

MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadConfigInformationUpdateUtilityinterface

isdisplayed.

5.Type2underEntertheactiondesired,thenpressEnter.TheAutoUUIDgenerationutilityinterfaceis

displayed.

6.TypeyunderChangeUUID.OK?[Y/N],thenpressEnter.AnewUUIDiscreatedandwritten.Ifa

validUUIDalreadyexists,itisnotoverwritten.

Chapter7.FRUreplacementnotices65

ReadingorwritingtheECAinformation

InformationaboutEngineeringChangeAnnouncements(ECA)isstoredintheEEPROMofthesystemboard.

TheelectronicstorageofthisinformationsimplifiestheproceduretocheckiftheECAhasbeenpreviously

appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write

functionontheUSBMaintenanceKey.

1.InserttheMaintenanceKeyandrestartthecomputer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadtheECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe

instructionsonthescreen.

4.Toreadtheboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon

thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreflecttheECA's

application.UsetheMaintenanceKeytoupdatetheEEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedtobethe

sameasthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheMaintenanceKeyandrestartthecomputer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowritetheECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe

instructionsonthescreen.

4.Towritetheboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon

thescreen.

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer

theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

66HardwareMaintenanceManual

Chapter8.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers

aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider

installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour

productandareavailablefromLenovoatanytimeuponrequest.Y oucanfindalistofCRUsforyourproduct

inthisHardwareMaintenanceManual.Anelectronicversionofthismanualisavailablefordownloadingat

http://www.lenovo.com/support.YoumightberequiredtoreturnthedefectiveCRU.Whenreturnisrequired:

(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacement

CRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethedefective

partwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarranty

documentationforfulldetails.

Generalguidelines

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertified.Anuntrainedpersonruns

theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage63.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.AnysuchFRUs

arelistedatthebeginningofeachFRUreplacementsection.Removethemintheorderinwhichthey

arelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers

insquarecallouts.

5.Whenturningascrew,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto

replacement.

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,

disconnectanyinterconnectingcables,andthendisablethebuilt-inbattery.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking

thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalflakescancauseelectrical

shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge(ESD).Before

touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusinganESDstrap.

©CopyrightLenovo201767

Beforeservicingthecomputer

Carefullyreadthistopicbeforeservicingthecomputer.

Removingexternaldevices

Beforeyoustartservicing,ensurethatyouremoveallexternaldevicesinstalledbythecustomer,suchas

microSDcard,dock,andexternaldisplay.

Disablingthebuilt-inbattery

BeforereplacinganyFRU/CRU,ensurethatyoudisablethebuilt-inbattery.

ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.

TodisableFastStartupforWindows10,dothefollowing:

1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.

2.ClickChoosewhatthepowerbuttonsdoontheleftpane.

3.ClickChangesettingsthatarecurrentlyunavailableatthetop.

4.IfpromptedbyUserAccountControl(UAC),clickYes.

5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.

Todisablethebuilt-inbattery,dothefollowing:

1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad

Setup.

3.SelectConfig➙Power.ThePowersubmenuisdisplayed.

4.SelectDisablebuilt-inbatteryandpressEnter.

5.SelectY esintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff

automatically.Waitthreetofiveminutestoletthecomputercool.

RemovingthemicroSIMcard

IfthecomputerhasamicroSIMcardinstalled,removethemicroSIMcardbeforeyoustarttheservicing.

68HardwareMaintenanceManual

Afteryoufinishtheservicing,ensurethatyouinstallthemicroSIMcard(ifavailable)backintothecomputer.

RemovingamajorFRU

ThissectionprovidesinstructionsonhowtoremoveamajorFRU.

1010Basecoverassembly

Removalstepsofthebasecoverassembly

Chapter8.RemovingorreplacingaFRU69

Applyinglabelstothebasecover:

Thefollowingillustrationshowsthelocationofeachlabel.

8

9

4

5

6

7

10

17

16

15

14

13

12

11

1AssetT ag2AssetTag_40Y917Y

3CertificateofAuthenticitylabel(forWindows7)4GenuineMicrosoftlabel(forWindows10)

5IMEIlabel6S/Nlabel

7CECPlabel(forChina)8GEOlabel(forJapan,AustraliaandNewZealand,Asia

Pacific/LatinAmerica,Europe,MiddleEastandAfrica,

Taiwan,orKorea)

9ChinaGEOlabel(forChina)10INDIABISlabel(forIndia)

11KoreaNFClabel(forKorea)12Argentinaadapterlabel(forArgentina)

13ISRAELlabel(forIsrael)14ICASAlabel(forSouthAfrica)

15MCMClabel(forIndonesia)16Postellabel(forMalaysia)

17IndonesiaRatinglabel(forIndonesia)

1020M.2solid-statedriveandthermalrubberforM.2solid-statedrive

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper

handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorinsuspendmode.

70HardwareMaintenanceManual

RemovalstepsoftheM.2solid-statedriveandthermalrubberforM.2solid-statedrive

StepScrew(quantity)ColorTorque

1M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

1030Wireless-LANcard

Note:Thisinformationisonlyfortheuser-replaceablemodules.

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Chapter8.RemovingorreplacingaFRU71

Removalstepsofthewireless-LANcard

Note:Theillustrationisforwireless-LANcardwithWiGigfunction.Forwireless-LANcardwithoutWiGig

function,thecardhasonlytwoantennaconnectors.

StepScrew(quantity)ColorTorque

2M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Plugthegraycableintothemainconnectorandtheblackcableintotheauxiliaryconnector.

Forwireless-LANcardwithWiGigfunction,alsoplugtheWiGigcableintothethirdconnectoronthecard.

1040Wireless-WANcard

Note:Thisinformationisonlyfortheuser-replaceablemodules.

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

72HardwareMaintenanceManual

Removalstepsofthewireless-WANcard

StepScrew(quantity)ColorTorque

2M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

1050Coin-cellbattery

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

•“1090Built-inbattery”onpage77

Removalstepsofthecoin-cellbattery

1060Thermalfanassembly

Foraccess,removethisFRU:

Chapter8.RemovingorreplacingaFRU73

•“1010Basecoverassembly”onpage69

Removalstepsofthethermalfanassembly

Note:Loosenthescrews2inascendingalphabeticalorderasillustrated.

3

Wheninstalling:

•Donottouchthetopandbottomareasmarkedainthefollowingillustration.

a

a

•Tightenthescrewsinascendingorderbyfollowingthenumbermarkedbesideeachscrew.Otherwise,

thesystemboardmightgetdamaged.

74HardwareMaintenanceManual

1070USBcable

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

•“1060Thermalfanassembly”onpage73

RemovalstepsoftheUSBcable

3

3

4

StepScrew(quantity)ColorTorque

3M2×L2.2mm,flat-headshoulder,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

1080Speakerassembly

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Chapter8.RemovingorreplacingaFRU75

•“1090Built-inbattery”onpage77

Removalstepsofthespeakerassembly

2

2

4

3

3

3

3

StepScrew(quantity)ColorTorque

3M2×L5mm,flat-headshoulder,nylon-coated(4)Black0.181Nm

(1.85kgf-cm)

76HardwareMaintenanceManual

1090Built-inbattery

Importantnoticesforreplacingabattery

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthe

batteryisdefective.AbatteryFRUshouldnotbereplacedunlessthisdiagnostictestshowsthatthebattery

isdefective.Theonlyexceptiontothisisifthebatteryisphysicallydamagedoracustomerisreportinga

possiblesafetyissue.

IftheLenovoSolutionCenterprogramisnotinstalledonthecomputer,thecustomershoulddownloadand

installtheprogramtodiagnosethebattery,beforegettinganon-physicallydamagedbatteryreplaced.Note

thatthereplacementofaphysicallydamagedbatteryisnotcoveredbythewarranty.

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Removalstepsofthebuilt-inbattery

DANGER

Useonlytheauthorizedbatteryspecifiedforyourcomputer.Anyotherbatterycouldigniteor

explode.

1

1

1

1

StepScrew(quantity)ColorTorque

1M2×L5mm,flat-head,nylon-coated(4)Black0.181Nm

(1.85kgf-cm)

Chapter8.RemovingorreplacingaFRU77

2

2

2

2

3

Installingthebuilt-inbattery

Note:Ensurethatthetwobatterytabsareinsertedunderneaththesystemboard.

78HardwareMaintenanceManual

3

3

3

3

4

4

4

4

1100Wireless-WANantennakitorwireless-WANantennafiller,and

cableholderforwireless-WANantenna

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

•“1090Built-inbattery”onpage77

•“1050Coin-cellbattery”onpage73

Chapter8.RemovingorreplacingaFRU79

Removalstepsofthewireless-WANantennakit

1

3

3

2

5

4

4

4

4

5

StepScrew(quantity)ColorTorque

4M2×L3mm,flat-headshoulder,nylon-coated(4)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:

Plugtheorangecableintothemainconnectoronthecard;andplugthebluecableintotheauxiliary

connectoronthecard.

80HardwareMaintenanceManual

Removalstepsofthewireless-WANantennafiller

2

1

2

1

1

1

StepScrew(quantity)ColorTorque

1M2×L3mm,flat-headshoulder,nylon-coated(4)Silver0.181Nm

(1.85kgf-cm)

Removalstepsofthecableholderforwireless-WANantenna

2

1

1110Wireless-LANantennakitandcableholderforwireless-LAN

antenna

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Chapter8.RemovingorreplacingaFRU81

Removalstepsofthewireless-LANantennakit

2

2

3

3

4

4

StepScrew(quantity)ColorTorque

3M2×L3mm,flat-headshoulder,nylon-coated(2)Silver0.181Nm

(1.85kgf-cm)

Wheninstalling:

Plugthegraycableintothemainconnectoronthecard;andplugtheblackcableintotheauxiliary

connectoronthecard.

82HardwareMaintenanceManual

Removalstepsofthecableholderforwireless-LANantenna

2

1

1120WiGigantennakitandWiGigbracket

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

RemovalstepsoftheWiGigantennakitandWiGigbracket

2

2

Chapter8.RemovingorreplacingaFRU83

3

4

StepScrew(quantity)ColorTorque

3M2×L3mm,flat-headshoulder,nylon-coated(1)Silver0.181Nm

(1.85kgf-cm)

5

6

1130Trackpadcable

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1090Built-inbattery”onpage77

Removalstepsofthetrackpadcable

StepScrew(quantity)ColorTorque

1M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

84HardwareMaintenanceManual

3

4

5

6

7

8

9

10

11

12

Chapter8.RemovingorreplacingaFRU85

1140Trackpadassemblyandtrackpadinsulationtape

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

•“1090Built-inbattery”onpage77

Removalstepsofthetrackpadassemblyandtrackpadinsulationtape

2

3

5

4

1

Note:Loosenthescrews6inascendingalphabeticalorderasillustrated.

6a

6b

6c

6d

StepScrew(quantity)ColorTorque

6M2×L1.8mm,flat-head,nylon-coated(4)Silver0.181Nm

(1.85kgf-cm)

86HardwareMaintenanceManual

7

1150NFCcardwithNFCsupportbracket

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

•“1090Built-inbattery”onpage77

RemovalstepsoftheNFCcardwithNFCsupportbracket

1

Chapter8.RemovingorreplacingaFRU87

3

4

2

5

1160dc-insupportbracket

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

88HardwareMaintenanceManual

Removalstepsofthedc-insupportbracket

StepScrew(quantity)ColorTorque

1M2×L3mm,flat-headshoulder,nylon-coated(2)Silver0.181Nm

(1.85kgf-cm)

1170micro-SIM-cardtray

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Removalstepsofthemicro-SIM-cardtray

1180SDsupportbracket

Foraccess,removethisFRU:

•“1010Basecoverassembly”onpage69

Chapter8.RemovingorreplacingaFRU89

RemovalstepsoftheSDsupportbracket

1

2

2

3

StepScrew(quantity)ColorTorque

2M2×L5mm,flat-headshoulder,nylon-coated(2)Black0.181Nm

(1.85kgf-cm)

1190Systemboardassembly

Importantnoticesforhandlingthesystemboard

Whenhandlingthesystemboard,readthefollowing:

•Thesystemboardhasanaccelerometer,whichcanbebrokenwhenseveralthousandsofG-forces

areapplied.

Note:Droppingasystemboardfromaheightofaslittleassixinchessothatitfallsflatonahardbench

cansubjecttheaccelerometertoasmuchas6000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,or

composite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatora

corrugatedconductivematerial.

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1020M.2solid-statedriveandthermalrubberforM.2solid-statedrive”onpage70

90HardwareMaintenanceManual

•“1030Wireless-LANcard”onpage71

•“1040Wireless-WANcard”onpage72

•“1060Thermalfanassembly”onpage73

•“1090Built-inbattery”onpage77

•“1160dc-insupportbracket”onpage88

•“1170micro-SIM-cardtray”onpage89

•“1180SDsupportbracket”onpage89

•“1110Wireless-LANantennakitandcableholderforwireless-LANantenna”onpage81

Attention:Themicroprocessorasolderedonthesystemboardisextremelysensitive.Whenyouservice

thesystemboard,avoidanykindofroughhandling.

a

Removalstepsofthesystemboardassembly

1

2

3

4

5

6

7

8

9

10

11

12

Chapter8.RemovingorreplacingaFRU91

13

13

14

13

15

StepScrew(quantity)ColorTorque

13M2×L3mm,flat-head,nylon-coated(3)Silver0.181Nm

(1.85kgf-cm)

14M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

1200Powerbuttoncardandpower-button-cardcable

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1020M.2solid-statedriveandthermalrubberforM.2solid-statedrive”onpage70

•“1030Wireless-LANcard”onpage71

•“1040Wireless-WANcard”onpage72

•“1060Thermalfanassembly”onpage73

•“1090Built-inbattery”onpage77

•“1190Systemboardassembly”onpage90

92HardwareMaintenanceManual

Removalstepsofthepowerbuttoncardandthepower-button-cardcable

3

StepScrew(quantity)ColorTorque

2M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

1210Audiocardwithaudio-cardcable

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1020M.2solid-statedriveandthermalrubberforM.2solid-statedrive”onpage70

•“1030Wireless-LANcard”onpage71

•“1040Wireless-WANcard”onpage72

•“1060Thermalfanassembly”onpage73

•“1090Built-inbattery”onpage77

•“1190Systemboardassembly”onpage90

Chapter8.RemovingorreplacingaFRU93

Removalstepsoftheaudiocardwithaudio-cardcable

4

3

1

2

56

7

StepScrew(quantity)ColorTorque

5M2×L3mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

6M2×L2.2mm,flat-head,nylon-coated(1)Black0.181Nm

(1.85kgf-cm)

1220LCDunit

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

94HardwareMaintenanceManual

RemovalstepsoftheLCDunit

2

3

33

333

1

StepScrew(quantity)ColorTorque

3M2.5×L4mm,flat-head,nylon-coated(6)Black0.294Nm

(3.0kgf-cm)

4

Chapter8.RemovingorreplacingaFRU95

5

5

1230Keyboardbezelassembly

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1020M.2solid-statedriveandthermalrubberforM.2solid-statedrive”onpage70

•“1030Wireless-LANcard”onpage71

•“1040Wireless-WANcard”onpage72

•“1050Coin-cellbattery”onpage73

•“1060Thermalfanassembly”onpage73

•“1070USBcable”onpage75

•“1080Speakerassembly”onpage75

•“1090Built-inbattery”onpage77

•“1100Wireless-WANantennakitorwireless-WANantennafiller,andcableholderforwireless-WAN

antenna”onpage79

•“1110Wireless-LANantennakitandcableholderforwireless-LANantenna”onpage81

•“1120WiGigantennakitandWiGigbracket”onpage83

•“1130Trackpadcable”onpage84

•“1140Trackpadassemblyandtrackpadinsulationtape”onpage86

•“1150NFCcardwithNFCsupportbracket”onpage87

•“1160dc-insupportbracket”onpage88

•“1170micro-SIM-cardtray”onpage89

•“1180SDsupportbracket”onpage89

•“1190Systemboardassembly”onpage90

•“1200Powerbuttoncardandpower-button-cardcable”onpage92

•“1210Audiocardwithaudio-cardcable”onpage93

•“1220LCDunit”onpage94

RemovinganLCDFRU

ThissectionprovidesinstructionsonhowtoremoveanLCDFRU.

2010LCD-bezelassembly,protectionplateassembly,andmetal

protectionplate

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

96HardwareMaintenanceManual

•“1220LCDunit”onpage94

RemovalstepsoftheLCD-bezelassembly,protectionplateassembly,andmetalprotectionplate

Wheninstalling:AftertheLCD-bezelassemblyisremoved,itcannotbeusedanymore.AnewLCD-bezel

assemblyisrequiredforreplacement.

2020HingesandLCDbottombezel

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1220LCDunit”onpage94

•“2010LCD-bezelassembly,protectionplateassembly,andmetalprotectionplate”onpage96

Chapter8.RemovingorreplacingaFRU97

RemovalstepsofthehingesandLCDbottombezel

11

2

2

11

StepScrew(quantity)ColorTorque

1M2.5×L2.2mm,big-head,nylon-coated(4)Black0.294Nm

(3.0kgf-cm)

3

2030LCDpanelassemblyandLCDcable

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1220LCDunit”onpage94

•“2010LCD-bezelassembly,protectionplateassembly,andmetalprotectionplate”onpage96

•“2020HingesandLCDbottombezel”onpage97

98HardwareMaintenanceManual

RemovalstepsoftheLCDpanelassemblyandLCDcable

1

2

3

4

2040Camera/microphonecard,andcamera/LEDcable

Foraccess,removetheseFRUsinorder:

•“1010Basecoverassembly”onpage69

•“1220LCDunit”onpage94

•“2010LCD-bezelassembly,protectionplateassembly,andmetalprotectionplate”onpage96

•“2020HingesandLCDbottombezel”onpage97

•“2030LCDpanelassemblyandLCDcable”onpage98

Removalstepsofthecamera/microphonecard

1

12

3

Chapter8.RemovingorreplacingaFRU99

4

Removalstepsofthecamera/LEDcable

3

100HardwareMaintenanceManual

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationabouttheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser’s

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specificenvironment.

©CopyrightLenovo2017101

Electronicemissionsnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothecorrespondinginformationin

theUserGuide.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountriesorboth:

Lenovo

Lenovologo

ThinkPad

ThinkPadlogo

TrackPoint

Microsoft,Windows,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.

ThunderboltisatrademarkofIntelCorporationoritssubsidiariesintheU.S.and/orothercountries.

DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.

ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof

HDMILicensingLLCintheUnitedStatesandothercountries.

WiGigisaregisteredtrademarkofWi-FiAlliance.

Othercompany,product,orservicenamesmaybethetrademarksorservicemarksofothers.

102HardwareMaintenanceManual

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