Lenovo X230 X230I Hmm En 0B48666 01 User Manual Hardware Maintenance Laptop (Think Pad) Type 2333

2012-08-15

User Manual: Lenovo X230 X230I Hmm En 0B48666 01 Hardware Maintenance Manual X230 Laptop (ThinkPad) - Type 2333 ThinkPad X230, 2333

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About this manual
Chapter 1. Safety information
Chapter 2. Important service information
- Strategy for replacing FRUs
- Strategy for replacing FRUs for CTO, CMV, and GAV
  - Product definition
  - FRU identification for CTO, CMV, and GAV products
Chapter 3. General checkout
Chapter 4. Related service information
Chapter 5. Status indicators
Chapter 6. Fn key combinations
Chapter 7. Locations
- Locating computer controls, connectors, and indicators
- Locating FRUs and CRUs
Chapter 8. FRU replacement notices
- Screw notices
- Retaining serial numbers
Chapter 9. Removing or replacing a FRU
Appendix A. Notices
- Electronic emission notices
- Trademarks

HardwareMaintenanceManual

ThinkPadX230andX230i

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage95.

SecondEdition(October2012)

©CopyrightLenovo2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Strategyforreplacingaharddiskdrive...20

Importantnoticeforreplacingasystem

board................20

Howtouseerrormessage........20

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................20

Productdenition............20

FRUidenticationforCTO,CMV,andGAV

products...............21

Chapter3.Generalcheckout.....23

Whattodorst..............23

Checkoutguide..............24

LenovoSolutionCenter.........24

Quicktestprograms...........24

UEFIdiagnosticprogram.........25

Bootablediagnosticprograms.......25

Powersystemcheckout...........26

Checkingtheacpoweradapter......26

Checkingoperationalcharging......27

Checkingthebatterypack........27

Checkingthebackupbattery.......28

Chapter4.Relatedservice

information..............29

RestoringthefactorycontentsbyusingRecovery

DiscSet.................29

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........30

Passwords................31

Power-onpassword...........31

Hard-diskpassword...........31

Supervisorpassword..........32

Howtoremovethepower-onpassword...32

Howtoremovethehard-diskpassword...32

Powermanagement............33

Screenblankmode(fortheWindows7

operatingsystemonly)..........33

Sleepmode..............33

Hibernationmode...........33

Symptom-to-FRUindex...........34

Numericerrorcodes..........35

Errormessages............36

Beepsymptoms............36

No-beepsymptoms...........37

LCD-relatedsymptoms.........37

Intermittentproblems..........37

Undeterminedproblems.........38

Chapter5.Statusindicators.....39

Chapter6.Fnkeycombinations...41

Chapter7.Locations.........43

Locatingcomputercontrols,connectors,and

indicators.................43

Frontview...............43

Rearview...............44

Bottomview..............44

LocatingFRUsandCRUs..........44

MajorFRUsandCRUs..........46

LCDFRUsandCRUs..........48

LookingupFRUinformation.......49

Chapter8.FRUreplacement

notices................51

Screwnotices...............51

Retainingserialnumbers...........52

Restoringtheserialnumberofthesystem

unit.................52

RetainingtheUUID...........53

ReadingorwritingtheECAinformation...53

Chapter9.Removingorreplacinga

FRU..................55

Generalguidelines.............55

Beforeservicingthecomputer........56

RemovingtheSIMcard.........56

1010Batterypack.............56

1020Harddiskdriveorsolid-statedrive....57

1030Memorymodule............59

1040Keyboard..............60

©CopyrightLenovo2012i

1050Palmrest..............63

1060Backupbattery............65

1070Speakerassembly...........66

1080PCIExpressMiniCardforwireless

LAN/WiMAX................68

1090PCIExpressMiniCardforwirelessWANor

mSATAsolid-statedrive...........70

1100Bluetoothdaughtercard........74

1110Keyboardbezel............75

1120LCDunit...............77

1130Basecoverassembly.........80

1140Systemboard,DC-inconnector,thermalfan

assembly,andExpressCardslot........82

2010LCDfrontbezel............85

2020Integratedcamera...........86

2030LCDpanel..............87

2040LEDboard..............88

2050Hinges...............89

2060LCDcable..............90

2070LCDrearcoverassembly,LEDandcamera

cable,andwirelessantennaset........91

AppendixA.Notices..........95

Electronicemissionnotices..........96

Trademarks................96

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.

ThinkPadX230andX230iMachineType2306,2320,2322,2324,2325,2330,and2333

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety

information”onpage1andChapter2“Importantserviceinformation”onpage19.

©CopyrightLenovo2012iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea

ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves

arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal

objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

©CopyrightLenovo20121

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION:

Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

2HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.EnsurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

Chapter1.Safetyinformation3

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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18HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported

bythismanual:

•“StrategyforreplacingFRUs”onpage19

–“Strategyforreplacingaharddiskdrive”onpage20

–“Importantnoticeforreplacingasystemboard”onpage20

–“Howtouseerrormessage”onpage20

•“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage20

–“Productdenition”onpage20

–“FRUidenticationforCTO,CMV,andGAVproducts”onpage21

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanmSATAsolid-statedrive,donotusethe

mSATAsolid-statedriveasabootabledevice.ThemSATAsolid-statedriveisusedforthe“cache”

functiononly.

•AdvisecustomerstocontacttheLenovo®CustomerSupportCenteriftheyneedanyassistancein

obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor

LenovoSupportareavailableat

http://www.lenovo.com/support/phone

•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo

authorizedservicetechniciansareavailableinthefollowingsupportsite:

http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacinganyFRUs

listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore

completingtheserviceaction.

Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDrivers

andfollowtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe

originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither

theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,

reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.

Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.

ReplaceonlytheFRUthatchangedthesymptoms.

©CopyrightLenovo201219

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolid-statedrive.This

willcauseallcustomerdataontheharddiskdriveorsolid-statedrivetobelost.Besurethatthecustomer

hasacurrentbackupofthedatabeforeyouperformthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be

extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect

drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanmSATAsolid-statedriveandaharddiskdrive,themSATAsolid-state

driveisusedforthe“cache”functionandtosupporttheIntel®RapidStartTechnology.Werecommendthat

usersdonotreplacethemSATAsolid-statedrivebythemselves.Otherwise,the“cache”functionwillnot

workandtheIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitionthemSATAsolid-statedriveafterinstallingitonthecomputeryouare

servicing.Otherwise,themSATAsolid-statedrivewillnotfunctioncorrectly.Forinstructionsonpartitioning

themSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan

causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,

beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalseerror

codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRUIndex”.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis

congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,

ProductEntitlementWarehouse(PEW)andeSupportwillloadtheseproductsasthe4-digitMTand3-digit

model,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit

MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial

bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”

(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV

model(Example:1829-W15).

20HardwareMaintenanceManual

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15

willbefoundontheeSupportsite.)

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.The

MTMportionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,

not“CTO”(Example:1829-F1U).Also,PEWandeSupportwilllisttheseproductsunderthesamexed

modelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV

products.ThesesourcesarePEWandeSupport.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities

forCTO,CMV,andGAVproductsatanMT-serialnumberlevel.Anexampleofkeycommoditiesarehard

diskdrives,systemboards,microprocessors,liquidcrystaldisplays(LCDs),andmemorymodules.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where

model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,

wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:

http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY

SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe

returnedinthePEWrecordunderCOMPONENTINFORMATION.

UsingeSupport

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

eSupportcanbeusedtoviewthewarrantystatusofkeycommoditiesbuiltinaparticularmachineserial(this

isthesamerecordfoundinPEW).eSupportcanbeaccessedathttp://www.lenovo.com/support.

Toviewthewarrantystatusofthekeycommoditiesonyourcomputer,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.

FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)

eSupportalsocanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.Toviewthe

completelistofFRUs,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickParts&Accessories.

3.ProvideyourproductinformationorclickLaunchtoautomaticallyidentifyyourproduct.

4.ClickProduct&PartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickPartsDetailtoviewthecompletelistofFRUs.

Chapter2.Importantserviceinformation21

UsingtheHardwareMaintenanceManual

Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHardwareMaintenanceManualasabackuptoPEWandeSupporttoviewthecompletelistof

FRUsattheMTmodellevel.

22HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsthefollowinginformation:

•“Whattodorst”onpage23

•“Checkoutguide”onpage24

•“Powersystemcheckout”onpage26

Somedescriptionsinthischaptermightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingorreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer

thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms

mightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensure

thatthemodelofthemachineandtheFRUpartnumberarecorrect.FortheFRUpartnumber,goto

http://www.lenovo.com/serviceparts-lookup.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora

varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge,

orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,

cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor

partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage

wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper

maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty

andsomesymptomsthatmightindicatethatthesystemwassubjecttostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty

byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

©CopyrightLenovo201223

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjecttoexcessiveforce,ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook

computer.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,

prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe

operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo-

SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem

oftheprogram.

Quicktestprograms

Youcanrunquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe

computerdoesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickT est:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft®Windows®8

•MicrosoftWindows7

•MicrosoftWindowsXP

•MicrosoftWindowsServer®2003

24HardwareMaintenanceManual

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions

ontheWebsite.

Torunatestusingaquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selecttheteststobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information

messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand

internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage

devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage26,

andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage34

forerrorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe

UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousetheprogram.

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryTest

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

•RecoverBadSectorsTool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada

bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable

youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover

theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic

mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

Chapter3.Generalcheckout25

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page34forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe

launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage

26,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page34forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot

Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram

willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.Turnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacpoweradapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.Turnoffthecomputer.

6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“Checkingtheacpoweradapter”onpage26

•“Checkingoperationalcharging”onpage27

•“Checkingthebatterypack”onpage27

•“Checkingthebackupbattery”onpage28

Checkingtheacpoweradapter

Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe

dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacpoweradapterforcorrect

continuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage27.

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

26HardwareMaintenanceManual

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowingillustration:

PinVoltage(Vdc)

1+20

3Ground

(20V)

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery

packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery

packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes

notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis

stillnotcharged,gotothenextsection.

Checkingthebatterypack

ThebatterystatusiconintheWindowsnoticationareadisplaysthepercentageofbatterypowerremaining.

Tocheckfordetailedbatterystatusinformation,dothefollowing:

•ForWindows7:OpenthePowerManagerprogramandclicktheBatterytab.

•ForWindows8:OpentheLenovoSupportprogramandclickBatteryHealth,oropentheLenovo

SettingsprogramandclickPower.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave

itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe

followingillustration:

TerminalVoltage(Vdc)

1+0to+16.8

7Ground(-)

1(+)2(+)

3456(-)7(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Chapter3.Generalcheckout27

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.

Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe

resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacpoweradapterfromit.

2.Turnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage56).

4.Removethebackupbattery(see“1060Backupbattery”onpage65).

5.Measurethevoltageofthebackupbattery.Seethefollowingillustration.

WireVoltage(Vdc)

Red+2.5to+3.2

BlackGround

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

28HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsthefollowinginformation:

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage29

•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage30

•“Passwords”onpage31

•“Powermanagement”onpage33

•“Symptom-to-FRUindex”onpage34

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they

willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdriveorsolid-statedriveisreplacedbecauseofafailure,noproductrecoveryprogramis

onthenewdrive.Inthiscase,youmustusetherecoverydiscsetforthecomputer.Ordertherecoverydisc

setandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepreinstalledsoftwarewhen

theyarrive.Forinformationonwhichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer

totheoriginalfactoryconguration.

•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoft®Windowsoperatingsystem.

Usethisdisctostarttherecoveryprocess.

•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled

applicationsanddriversonthecomputer.

•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat

waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you

canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata

orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe

recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.

Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.

b.UsethearrowkeystoselectStartup➙Boot.

c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheThinkPadSetupprogramcongurationchanges.Followtheinstructionsonthe

screentobegintherecoveryprocess.

4.SelectyourlanguageandclickNext.

©CopyrightLenovo201229

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand

conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe

instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe

processofrecoveringapplicationsanddrivers.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea

SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe

discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The

computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience

periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe

instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.

StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave

changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

UsingtheWindowsrecoveryprogramsontheWindows8operating

system

Thecomputeryouareservicingmightcomewithbuilt-inrecoveryprogramsprovidedbytheWindows8

operatingsystem.Y oucanusethoseprogramstorefreshorrestorethecomputer.

Refreshingthecomputer

Ifthecomputeryourareservicingdoesnotperformwellandtheproblemmightbecausedbyarecently

installedprogram,youcanrefreshthecomputerwithoutlosingthecustomers’personallesorchanging

thesettings.

Attention:Allthepersonallesandsettingswillbedeletedafteryouresetthecomputertothefactory

defaultsettings.Ensurethattheuserhasmadeabackupcopyofallthedatabeforeresettingthecomputer

tothefactorydefaultsettings.

Toresetyourcomputer,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings

➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.

Resettingthecomputertofactorydefaultsettings

Youcanresetthecomputertothefactorydefaultsettings.Duringtheprocess,theoperatingsystemand

allprogramsthatareshippedwiththecomputerwillbereinstalled.

Attention:Ifyouresetthecomputer,allthepersonallesandsettingswillbedeleted.Toavoiddataloss,

ensurethatthecustomerhasmadeabackupcopyofallthedata.

Toresetyourcomputer,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings

➙ChangePCsettings➙General.

30HardwareMaintenanceManual

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Advancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsoftheWindowsoperatingsystem,start

thecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Moveyourcursortothebottom-rightcornerofthescreentobringupthecharms.ClickSettings

➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartthecomputerfollowingtheinstructionsonthescreen.

FormoredetailsabouttheWindowsrecoverysolutions,refertothehelpinformationsystemoftheWindows

8operatingsystem.

Passwords

AsmanyasthreepasswordsmightbeneededforaThinkPadnotebookcomputer:thepower-onpassword,

theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe

computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating

systemisstarted.

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingturnedonbyanunauthorizedperson.Thepassword

mustbeenteredbeforeanoperatingsystemcanbebooted.Forinstructionsonhowtoremovethepower-on

password,see“Howtoremovethepower-onpassword”onpage32.

Hard-diskpassword

Therearetwoharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk

eveniftheuserhaschangedtheuserharddiskpassword.

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User

moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The

systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword

hasbeenset.Ifamasterharddiskpasswordhasbeenset,itcanbeusedtoaccesstheharddiskdrive.If

nomasterharddiskpasswordisavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovide

anyservicestoreseteithertheuserharddiskpasswordorthemasterharddiskpassword,ortorecoverdata

fromtheharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

Forinstructionsonhowtoremovetheharddiskpassword,see“Howtoremovethehard-diskpassword”

onpage32.

Chapter4.Relatedserviceinformation31

Supervisorpassword

AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Theuser

mustenterthesupervisorpasswordinordertogetaccesstotheThinkPadSetupprogramandchangethe

systemconguration.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice

technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor

ascheduledfee.

Howtoremovethepower-onpassword

Toremovethepower-onpassword,dothefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.Turnoffthecomputeranddisconnecttheacpoweradapter.

2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1010Battery

pack”onpage56.

3.Removethebackupbattery.Forinstructionsonhowtoremovethebackupbattery,see“1060Backup

battery”onpage65.

4.Connecttheacpoweradapter.TurnonthecomputerandwaituntilthePOSTends.AfterthePOST

ends,thepasswordpromptwillnotbedisplayed.Thepower-onpasswordhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove

thepower-onpassword:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.

3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter

NewPasswordeldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressF10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannot

bemadeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechnicians

provideanyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.The

harddiskdrivecanbereplacedforascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster

harddiskpasswordareknown,dothefollowing:

1.Turnonthecomputer.

2.WhentheThinkPadlogoisdisplayed,immediatelypressF1toentertheThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

32HardwareMaintenanceManual

6.SelectMasterHDP,whereHDPstandsforharddiskpassword.

7.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter

NewPasswordeldblank,andpressEntertwice.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe

masterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep,

andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeinthetaskbar.

2.SelectPoweroffdisplay(keepcurrentpowerplan).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen

blankmode:

•TheLCDispoweredoff.

•Theharddiskdriveorthesolid-statedriveispoweredoff.

•Themicroprocessorstops.

Toentersleepmode,pressFn+F4.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspeciedinpowerplansettings

•Whenthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•Turnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes

operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.(doesnotsupportthering

indicator(RI)resumebyPCCarddevice.)

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew

secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

Chapter4.Relatedserviceinformation33

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit

beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget

anerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation

mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

•PressingFn+F4keys.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspeciedinpower

plansettings.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The

hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe

harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage35

•“Errormessages”onpage36

•“Beepsymptoms”onpage36

•“No-beepsymptoms”onpage37

•“LCD-relatedsymptoms”onpage37

•“Intermittentproblems”onpage37

•“Undeterminedproblems”onpage38

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost

likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor

action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe

computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe

replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan

beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot

describedthere,goto“Intermittentproblems”onpage37.

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebookcomputers,seethe

manualforthatdevice.

34HardwareMaintenanceManual

Numericerrorcodes

Table2.Numericerrorcodes

SymptomorerrorFRUoraction,insequence

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe

supervisorpasswordintheEEPROMisnotcorrect.

Systemboard.

0183

BadCRCofSecuritySettingsinEFIVariable.Enterthe

ThinkPadSetupprogram.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Systemboard.

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

Systemboard.

0188

InvalidRFIDSerializationInformationArea.

Systemboard.

0189

InvalidRFIDcongurationinformationarea—The

EEPROMchecksumisnotcorrect.

Systemboard.

0190

Criticallow-batteryerror

1.Chargethebatterypack.

2.Batterypack.

0191

SystemSecurity—InvalidRemoteChangerequested.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingF10.

2.Systemboard.

0199

SystemSecurity—Securitypasswordretrycount

exceeded.

1.RuntheThinkPadSetupprogram,andthensave

thecurrentsettingbypressingF10.

2.Systemboard.

0251

SystemCMOSchecksumbad-Defaultconguration

used.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunThinkPadSetup

toresetthetimeanddate.

0253

EFIVariableBlockDatawasdestroyed.

0271

Real-TimeClockError.CheckDateandTimesettings.

RunThinkPadSetuptoresetthetimeanddate

1802

Unauthorizednetworkcardispluggedin—Turnoffand

removetheminiPCInetworkcard.

1.RemoveMiniPCInetworkcard.

2.Systemboard.

1820

Morethanoneexternalngerprintreaderisattached.

Poweroffandremoveallbutthereaderthatyousetup

withinyourmainoperatingsystem.

Removeallbutthereaderthatyousetupforthe

authentication.

2000

ThinkVantage®ActiveProtectionsensordiagnostics

failed.

Systemboard

2100

DetectionerroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

2101

DetectionerroronHDD1(UltrabayHDD)

1.Reseattheharddiskdrive.

2.Ultrabay®harddiskdrive.

3.Systemboard.

Chapter4.Relatedserviceinformation35

Table2.Numericerrorcodes(continued)

SymptomorerrorFRUoraction,insequence

2102

DetectionerroronHDD2(MiniSATA)

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice.

3.Systemboard.

2110

ReaderroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

2111

ReaderroronHDD1(UltrabayHDD)

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive.

3.Systemboard.

2112

ReaderroronHDD2(MiniSATA)

1.ReseattheMiniSATAdevice.

2.MiniSATAdevice.

3.Systemboard.

2200

MachineTypeandSerialNumberareinvalid.

Systemboard.

2201

MachineUUIDisinvalid

Systemboard.

Errormessages

Table3.Errormessages

SymptomorerrorFRUoraction,insequence

Fanerror.1.Fan.

2.Thermalgrease.

3.Systemboard.

Thermalsensingerror.Systemboard.

Thebatteryinstalledisnotsupportedbythissystem

andwillnotcharge.Pleasereplacethebatterywiththe

correctLenovobatteryforthissystem.PresstheESC

keytocontinue.

Replacethebattery.

Beepsymptoms

Table4.Beepsymptoms

SymptomorerrorFRUoraction,insequence

FourcyclesoffourshortbeepsSystemboard

Fiveshortbeeps,pause,andvemoreshortbeepsSystemboard

Oneshortbeep,pause,threeshortbeeps,pause,three

moreshortbeeps,pause,andoneshortbeep

1.Memorymodule.

2.Systemboard.

Threeshortbeeps,pause,oneshortbeep,pause,one

moreshortbeep,pause,andthreeshortbeeps

RemovetheinstalledPCIdevices.

FiveshortbeepsSystemboard

OnelongandtwoshortbeepsSystemboard

36HardwareMaintenanceManual

No-beepsymptoms

Table5.No-beepsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,LCDblank,andno

POST.

1.Ensurethateveryconnectorisconnectedtightly

andcorrectly.

2.Memorymodule.

3.Systemboard.

Nobeep,power-onindicatoron,andLCDblankduring

POST.

1.Reseatmemorymodule.

2.Systemboard.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

TypethepasswordandpressEnter.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.Typethepasswordand

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT

LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.

However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand

itshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadnotebookcomputerspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethat

anyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

SymptomorerrorFRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring

POST.

Systemboard.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

HorizontalorverticallinesdisplayedonLCD.LCDassembly.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware

defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe

consideredonlywhenaproblemrecurs.

Chapter4.Relatedserviceinformation37

Undeterminedproblems

Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe

systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs

thathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem

checkout”onpage26.)

1.Turnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:

a.Non-ThinkPaddevices

b.Devicesattachedtothedockingstationortheportreplicator

c.Printer,mouse,andotherexternaldevices

d.Batterypack

e.Harddiskdrive

f.Externaldiskettedriveoropticaldrive

g.MemorymoduleinSLOT-1(TolocateSLOT-1,see“1030Memorymodule”onpage59.)

h.ExpressCardandmediacard

4.Turnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):

a.Systemboard

b.LCDassembly

38HardwareMaintenanceManual

Chapter5.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

234

Table7.Statusindicators

IndicatorMeaning

1Speakermute

indicator

Orange:Thespeakersareonmute.Tomuteorunmutethespeakers,pressthe

speakermutebutton.

2Microphonemute

indicator

Orange:Themicrophonesareonmute.Bydefault,whenthemicrophonesareon

mute,noneoftherecordingdevicesisavailable.

©CopyrightLenovo201239

Table7.Statusindicators(continued)

IndicatorMeaning

3WirelessLAN,WAN,

BluetoothorWiMAX

statusindicator

Green:ThewirelessLAN,WAN,Bluetooth,orWiMAXfeatureison.

Blinkinggreen:Dataisbeingtransmitted.

4Deviceaccess

statusindicator

Green:Theharddiskdrive,solid-statedrive,ormSATAsolid-statedriveisreading

orwritingdata.

5Power-onindicatorThepowerbuttonstayslitwheneverthecomputerison,blinkswhenthecomputerisin

sleepmode,andisoffwhenthecomputeristurnedoff.

6Batterystatus

indicator

Steadygreen:Itindicatesoneofthefollowing:

•Thebatterychargelevelis80%orhigher.

•Thebatterychargelevelisbetween20%and80%,andthebatteryisnotcharging.

Slowblinkinggreen:Thebatterychargelevelisbetween20%and80%,andthe

batteryischarging.

Steadyorange:Thebatterychargelevelisbetween5%and20%,andthebatteryis

notcharging.

Slowblinkingorange:Thebatterychargelevelisbetween5%and20%,andthe

batteryischarging.

Fastblinkingorange:Thebatterychargelevelislowerthan5%.

Quickblinkingorange:Anerrorhasoccurredinthebattery.

Blinkingthreetimes:Theacpoweradapterisbeingattachedtothecomputer.

Off:Thebatterypackisdetachedorthecomputerispoweredoff.

Note:Ifthecomputerisoperatingonbatterypower,thebatterystatusindicatordoes

notworkwhilethecomputeristurnedofforisinsleepmodeorhibernationmode.

7Sleepstatus

indicator

Green:Thecomputerisinsleepmode.

Blinkinggreen:Thecomputerisenteringsleepmodeorhibernationmode,oris

resumingnormaloperation.

40HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtabledescribesthefunctionsofFnkeycombinations.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F3Locksthecomputer.

Fn+F4Putsthecomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyonly.

Notes:

•TousetheFn+F4keycombination,youmusthavetheThinkPadPowerManagement

Driverinstalledonthecomputer.

•Ifyouwanttousethecombinationtoputthecomputerintohibernationmode,change

thepowerplansettings.

Fn+F5Enablesordisablesthebuilt-inwirelessnetworkingfeatures.

Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing

devicedriversmustbeinstalledonthecomputerbeforehand:

•PowerManagementDriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Fn+F6•ForWindows7:OpenstheCommunicationssettingswindow,inwhichyoucanpreview

yourvideoimage,takeasnapshotofyourcurrentimage,andchangethecameraand

audiosettings.

•ForWindows8:StartstheLenovoSettingsprogram,whichenablesyoutochangethe

cameraandaudiosettings.

Fn+F7Switchesbetweenthecomputerdisplayandanexternalmonitor.

Note:Y oualsocanusetheWindows+Pcombinationtoswitchbetweenthecomputerdisplay

andanexternalmonitor.

Fn+F8Thecomputerdisplaybecomesdimmer.

Fn+F9Thecomputerdisplaybecomesbrighter.

Fn+F10Previoustrack/scene

Fn+F11Playorpause

Fn+F12Nexttrack/scene

Fn+SpacebarControlsthekeyboardbacklightandtheThinkLight®light.

•Pressonce:Turnonthekeyboardbacklighttolowbrightnesslevel.

•Pressagain:Adjustthekeyboardbacklighttohighbrightnesslevel.

•Pressthethirdtime:TurnoffthekeyboardbacklightandturnontheThinkLightlight.

•Pressthefourthtime:TurnofftheThinkLightlight.

Note:Ifthecomputeryouareservicingdoesnothaveabacklitkeyboard,theFn+Spacebar

combinationcontrolsonlytheThinkLightlight.

Fn+BHasthesamefunctionastheBreakkeyonaconventionalkeyboard.

Fn+KHasthesamefunctionastheScrLKkeyonaconventionalkeyboard.

Fn+PHasthesamefunctionasthePausekeyonaconventionalkeyboard.

Fn+SHasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

©CopyrightLenovo201241

42HardwareMaintenanceManual

Chapter7.Locations

Thischapterintroducesthelocationsofthecomputerhardwarecomponents.

Locatingcomputercontrols,connectors,andindicators

Thistopicintroducesthelocationsofthecomputercontrols,connectors,andindicators.

Frontview

16 13

1Integratedcamera10AlwaysOnUSBconnector

2ThinkLightlight11Mediacardreaderslot

3Built-inmicrophones12Fingerprintreader(onsomemodels)

4Statusindicators(seeChapter5“Statusindicators”

onpage39)

13TrackPointpointingstick

5Powerbutton14TrackPointbuttons

6Securitykeyhole15Touchpad

7Harddiskdriveorsolid-statedrive16UltraNav®pointingdevice

8Comboaudiojack17Volumecontrolbuttons

9Ethernetconnector18Blackbutton

©CopyrightLenovo201243

Rearview

1Statusindicators(seeChapter5“Statusindicators”

onpage39)

5MiniDisplayPortconnector

2ExpressCardslot6Videographicsarray(VGA)connector

3Wirelessradioswitch7USB3.0connector

4USB3.0connector8acpowerconnector

Bottomview

1Batterypacklatches4Memorymoduleslot

2Batterypack5Built-inspeakers

3Dockingstationconnector

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUsandCRUs”onpage46

•“LCDFRUsandCRUs”onpage48

44HardwareMaintenanceManual

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecied.

•CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda

“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersare

designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service

CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording

tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime

uponrequest.YoucanndalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic

versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsand

thenfollowtheon-screeninstructionstondthemanualforyourproduct.Youmightberequiredtoreturnthe

defectiveCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbe

includedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot

receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited

Warrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs:

–Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypes

ofCRUsincludetheacpoweradapter,powercord,battery,andharddiskdrive.Otherself-serviceCRUs

dependingonproductdesignmightincludethememorymodule,wirelesscard,keyboard,andpalmrest

withngerprintreaderandtouchpad.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyanaccess

panelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecic

CRUisvisible.

Chapter7.Locations45

MajorFRUsandCRUs

Table9.MajorFRUsandCRUs

No.FRUdescriptionSelf-serviceCRUOptional-serviceCRU

1LCDunit(see“LCDFRUsandCRUs”onpage48)NoNo

2KeyboardbezelNoNo

3PCIExpressMiniCardforwirelessWANNoNo

4mSATAsolid-statedriveNoNo

5PCIExpressMiniCardforwirelessLAN/WiMAXNoNo

6BluetoothdaughtercardNoNo

46HardwareMaintenanceManual

Table9.MajorFRUsandCRUs(continued)

No.FRUdescriptionSelf-serviceCRUOptional-serviceCRU

7SystemboardNoNo

8BackupbatteryNoYes

9BatterypackYesNo

10BasecoverassemblyNoNo

11Harddiskdriverubberrailsorsolid-statedrive

spacers

YesNo

12Harddiskdriveorsolid-statedriveYesNo

13HarddiskdrivecoverY esNo

14MemorymoduleslotcoverYesNo

15MemorymoduleYesNo

16SpeakerassemblyNoYes

17DC-inconnectorNoNo

18ThermalfanassemblyNoNo

19ExpressCardslotNoNo

20PalmrestNoYes

21KeyboardYesNo

22TrackPointcapYesNo

Chapter7.Locations47

LCDFRUsandCRUs

Table10.LCDFRUsandCRUs

No.FRUdescriptionSelf-serviceCRUOptional-serviceCRU

1LCDfrontbezelNoNo

2WirelessantennasetNoNo

3HingesNoNo

4LEDandcameracableNoNo

5LCDrearcoverassemblyNoNo

48HardwareMaintenanceManual

Table10.LCDFRUsandCRUs(continued)

No.FRUdescriptionSelf-serviceCRUOptional-serviceCRU

6LCDcableNoNo

7IntegratedcameraNoNo

8LEDboardNoNo

9LCDpanelNoNo

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto

http://www.lenovo.com/serviceparts-lookup.

Chapter7.Locations49

50HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called

a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers

aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider

installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour

productandareavailablefromLenovoatanytimeuponrequest.YoucanndalistofCRUsforyour

productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat

http://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screeninstructions

tondthemanualforyourproduct.YoumightberequiredtoreturnthedefectiveCRU.Whenreturn

isrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththe

replacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethe

defectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited

Warrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed

withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto

http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:

•Logiccardtoplastic

Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:

©CopyrightLenovo201251

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou

haveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation

tableforeachstep.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage52

•“RetainingtheUUID”onpage53

•“ReadingorwritingtheECAinformation”onpage53

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial

numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout

thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.Theserialnumberofthesystemunitislistedas:20:

Serialnumber.

4.Writedownthatnumber.

Note:Theserialnumberofthesystemunitalsoiswrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe

computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe

ProductIDeld.Seethefollowingexample:

52HardwareMaintenanceManual

MTMontherearlabel:

TTTT-CTOS/NSSSSSSS

ProductIDontherearlabel:

TTTT-MMM(UsethisnumberwhensettingSerialNumber.)

Intheexample,theSerialNumbertobeinputis“1STTTTMMMSSSSSSS”.

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat

productionandstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo

computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready

exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.

TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously

appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write

functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.ToreadtheECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe

instructionsonthescreen.

4.Toreadtheboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructions

onthescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's

application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe

EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedtobethe

sameasthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe

computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.TowritetheECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe

instructionsonthescreen.

4.Towritetheboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructions

onthescreen.

Chapter8.FRUreplacementnotices53

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer

theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

54HardwareMaintenanceManual

Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.