Lenovo Y710 User Guide In English IdeaPad UG_en Manual Laptop (ideapad) Type 4054

Lenovo-Y710-Users-Manual-329470 lenovo-y710-users-manual-329470

Y710 to the manual a2f3830b-2553-4ecb-bfa0-77d83711d180

2008-11-20

User Manual: Lenovo Y710 User Guide In English Y710 User Guide Y710 Laptop (ideapad) - Type 4054

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Lenovo
IdeaPad Y710
User Guide

V1.0

Includes:
• Important safety information
• Tips for taking care of your computer
• Function and features
• Service and troubleshooting
• Warranty information

Note
Before using this information and the product it supports, be sure to read the following:
• Safety and Warranty Guide included in the package with this publication.
• Appendix D. Notices on page 84.
• Regulatory Notice included in the package with this publication.
• OneKey Recovery User Guide included in the package with this publication.

First Edition (November 2007)
© Copyright Lenovo 2007. All rights reserved.
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP
Schedule contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set
forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under
Rights in Data-General, FAR 52.227.14 (Alternate III).

Contents
Read This First .................................. ii

Chapter 2.
Using Your Computer ..................... 12
Putting your computer to Sleep or
Shutting It Down ................................. 12
Adjusting the display.......................... 13
Using the Touch Pad ........................... 14
Using the Keyboard............................. 15
Special keys and buttons .................... 17
System status indicators ..................... 23
Using the optical drive........................ 25
Using memory cards ........................... 27
Using the TV function
(Specific models only) ......................... 28
Using the Shuttle Center..................... 28
Using the Integrated Camera............. 32
Using the HaloLighting ...................... 34
Using the Internet ................................ 35
Securing your computer ..................... 37
Installing Device Drivers .................... 44
Removing 2nd Hard Disk Drive........ 44
Using battery and AC adapter........... 46

Chapter 3.
Using external devices ................... 50
Connecting a Universal Serial Bus
(USB) device ......................................... 50
Connecting an IEEE 1394 device ....... 51
Connecting a PC card device ............. 52
Connecting an external display ......... 53
Connecting a computer....................... 54
Connecting a headphone and
audio device ......................................... 55
Connecting an external
microphone........................................... 56
Connecting a Bluetooth device .......... 56

Chapter 5.
Getting Help and Service ................ 65
Getting Help and Service ....................65
Getting Help on the Web ....................65
Calling the Customer
Support Center......................................66
Getting Help around the World.........67

Chapter 6. Safety, Use, and
Care Information.............................. 68
Caring Your Computer........................68
Accessibility and Comfort...................73
Maintenance ..........................................75

Appendix A.
Warranty Information ...................... 77
Warranty Information .........................77
Lenovo Warranty Service
Telephone Numbers ............................79

Appendix B. Customer
Replaceable Units (CRUs) .............. 80
Appendix C. Features and
Specifications .................................. 81
Features..................................................81
Specifications ........................................83

Appendix D. Notices........................ 84
Notices ...................................................84
Wireless related information ..............86
Electronic Emissions Notices..............88
Lenovo product service
information for Taiwan .......................90
WEEE and Recycling Statements .......90
EU WEEE Statements ..........................91
Japan Recycling Statements ................91
Notice for Users in the U.S.A..............92
Notice on Deleting Data from
Your Hard Disk ....................................93
Trademarks ...........................................94

Index ................................................. 95

V1.0

Top View................................................. 1
Left-side View ........................................ 3
Right-side View...................................... 5
Bottom View ........................................... 7
Front View .............................................. 9
Rear View.............................................. 11

Frequently Asked Questions ..............57
Troubleshooting ...................................58

Lenovo IdeaPad Y710

Chapter 1. Getting to Know
Your Computer .................................. 1

Chapter 4. Troubleshooting............ 57

Read This First
When your computer is turned on or the battery is charging,
the base, the palm rest, and some other parts may become
hot. Avoid keeping your hands, your lap, or any other part of
your body in contact with a hot section of the computer for
any extended length of time. When you use the keyboard,
avoid keeping your palms on the palm rest for a prolonged
period of time.
Your computer generates some heat during normal
operation. The amount of heat depends on the amount of
system activity and the battery charge level. Extended contact
with your body, even through clothing, could cause
discomfort or even a skin burn. Periodically take breaks from
using the keyboard by lifting your hands from the palm rest;
and be careful not to use the keyboard for any extended
length of time.

When the AC adapter of your computer is connected to an
electrical outlet, it generates heat. Do not place the adapter in
contact with any part of your body while using it. Never use
the AC adapter to warm your body. Extended contact with
your body, even through clothing, may cause a skin burn.

Route the cables of an AC adapter, a mouse, a keyboard, a
printer, or any other electronic device, or communication
lines, so that they cannot be walked on, tripped over, pinched
by your computer or other objects, or in any way subjected to
treatment that could disturb the operation of your computer.
Applying strong force to the cables may damage or break
them.

Read This First

Before moving your computer, do one of the following: turn
it off or press Fn + F1 to put it in sleep mode.
Before moving the computer, make sure that the power on
indicator is off. This will help to prevent damage to the hard
disk drive, and possible loss of data.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place
heavy objects on your computer, display, or external devices.

Use a quality carrying case that provides adequate cushion
and protection. Do not pack your computer in a tightly
packed suitcase or bag.

Place liquids away from your computer to avoid spills, and
keep your computer away from water to avoid the danger of
electrical shock.

iii

Chapter 1. Getting to Know Your Computer
Top View -----------------------------------------------------------------------------

Integrated camera
The integrated built-in camera allows picture taking or video recording, and
can be used with video conferencing and other interactive applications.
For details see “Using the Integrated Camera” on page 32.
Wireless LAN antennas
A diversity antenna system is built into the display for optimal reception, enabling
wireless communication wherever you are.

Chapter 1. Getting to Know Your Computer

Computer display
The color display with TFT technology provides clear and brilliant text and
graphics.

Note:
Polymethyl methacrylate (PMMA) film is used on specific models, which has
excellent strength and transparency.

Touch inductive panel and Multi-media buttons
Control buttons integrated for convenient Multi-media playing.
For details on “Touch inductive panel and multi-media buttons”, see page 17.

Novo button
When the computer is turned off, this button functions as a OneKey Recovery key;
use with caution.
For details on “Novo button”, see page 22.

Power button
Use the Power button to turn on the computer. The Power button also can be
programmed to shut down the computer or put it into sleep or hibernation.
For details on “Putting your computer to Sleep or Shutting It Down”, see page 12.

Speakers
Built-in speakers for rich powerful sound.

Keyboard
The keyboard provides full-sized keys.
For details on “Using the Keyboard”, see page 15.
Lenovo game zone (Specific models only)
For details, see “Lenovo game zone” on page 19.

17 numeric keys (Specific models only)
For details, see “17 numeric keys” on page 21.

Array Microphone (built-in)
The built-in microphone (with noise reduction) can be used for video
conferencing, voice narration, or simple audio recordings.

Touch pad
For details on “Using the Touch Pad”, see page 14.

Chapter 1. Getting to Know Your Computer

Left-side View ------------------------------------------------------------------

AC power adapter jack
Connect the power adapter here to supply power to the computer and charge the
internal battery.

Note:
To prevent damage to the computer and battery pack, use the supplied AC adapter
only.

Chapter 1. Getting to Know Your Computer

Fan louvers
The fan louvers allow warm air to exit the computer.
Important:
Make sure that paper, books, clothing, cables or other objects do not block any of
the fan louvers or else overheating of the computer may occur.

VGA port
Use this port to connect external display and other computer.
For details on connecting external display, see “Connecting an external display” on
page 53.
For details on connecting other computers, see “Connecting a computer” on
page 54.

Modem Port
Use this port for dial up access to an internet service provider (ISP).
For details, see “Using the Internet” on page 35.

LAN port
Use this port to connect the computer to a high-speed DSL/cable modem
connection and local network.
For details, see “Using the Internet” on page 35.

HDMI connector (Specific models only)
Use this connector to connect HDMI devices.
For details, see “Connecting a DVI monitor” on page 54.

PCI Express card (new card) slot
Use this slot to install a PCI Express card (new card).
For details, see “Connecting a PC card device” on page 52.

USB 2.0 port
Use this slot to connect USB 2.0 or USB 1.1 devices, such as a keyboard, mouse,
camera, hard disk drive, printer, and scanner.
For details, see “Connecting a Universal Serial Bus (USB) device” on page 50.
IEEE 1394 connector
Use this slot to connect IEEE 1394 devices, such as digital video cameras and
external hard disk drives.
For details, see “Connecting an IEEE 1394 device” on page 51.

Chapter 1. Getting to Know Your Computer

Right-side View -------------------------------------------------------------

Chapter 1. Getting to Know Your Computer

Optical drive
Your computer comes with an optical device, such as a DVD/CD recordable drive
or a Blu-ray/DVD/CD drive.
For details, see “Using the optical drive” on page 25.
USB 2.0 port
The Universal Serial Bus is compatible with USB 2.0 or USB 1.1 devices such as a
keyboard, mouse, camera, hard disk drive, printer and scanner. USB allows devices
to be connected and disconnected without rebooting the computer (hot swapping),
and to allow specific classes of hardware to be used without requiring individual
device drivers to be installed.

TV-in jack (Specific models only)
Use this jack to connect with TV signal cable through the provided TV adapter
(Analog input supported).
For details, see “Using the TV function (Specific models only)” on page 28.

Security keyhole
Your computer comes with a security keyhole. You can purchase a security cable
and lock to fit this keyhole.

Note:
Before purchasing any security product, verify that it is compatible with this type
of security keyhole.

Chapter 1. Getting to Know Your Computer

Bottom View ---------------------------------------------------------------------

Battery latch - manual
The manual battery latch is used to keep the battery pack secured. Move the
manual battery latch to the unlocked position to insert or remove the battery pack.
Move the manual latch to the locked position after inserting the battery pack.
Battery pack
The battery pack provides power for the computer when no AC power source is
available. If the AC adapter is connected to the computer, the battery pack is
automatically charged. For details on “Using battery and AC adapter”, see page 46.

Battery latch - spring loaded
The spring-loaded battery latch keeps the battery pack secured in place. When you
insert a battery pack, this latch automatically secures the battery in place. To
remove the battery, hold this latch in the unlocked position.

Chapter 1. Getting to Know Your Computer

2nd Hard Disk Drive
The 2nd Hard Disk Drive are secured in a compartment. To remove the 2nd Hard
Disk Drive, see “Removing 2nd Hard Disk Drive” on page 44.

Subwoofer
The multimedia subwoofer features a super bass effect while you are watching
movies or enjoying music.

Central Processor Unit (CPU)/ Memory (RAM)/ Wireless LAN Card Hard Disk
Drive/ TV card (Specific models only) compartment
Central Processor Unit (CPU)
The CPU compartment provides space for the CPU and the radiator.
Important:
Do not replace the CPU yourself! Visit an authorized service center or retailer
for replacing.
Memory (RAM) compartment
The memory compartment provides expansion capabilities for additional
memory. The BIOS automatically detects the amount of memory in the system
and configures CMOS accordingly during the Power-On Self-Test (POST)
process. There is no hardware or software (including BIOS) setup required after
the memory is installed.

Note:
(1) Only purchase expansion modules from authorized retailers of this computer
to ensure maximum compatibility and reliability.
(2) If you only insert one memory card in the compartment, plug it into the slot
near the mainboard.
Wireless LAN Card compartment
The Lenovo wireless network card are secured in a compartment.
Hard Disk Drive/ TV card
The hard disk drive and TV-card are secured in a compartment.
Important:
Do not disassemble or replace the hard disk drive by yourself! If you do need to,
ask a Lenovo authorized service center or dealer to disassemble or replace it.

Chapter 1. Getting to Know Your Computer

Front View -------------------------------------------------------------------------

Chapter 1. Getting to Know Your Computer

System status indicators
For details, see “System status indicators” on page 23.
Multi-media reader slot
Use this slot to insert memory card, such as an SD Card, a Multi-media Card, a
Memory Stick, an xD-Picture Card, an SD pro card or a Memory Stick Pro card.
For details, see “Using memory cards” on page 27.

CIR port
For use with a Lenovo remote control. You can use the remote control to operate
Lenovo Shuttle Center.
For details, see “Using the Shuttle Center” on page 28.

Wireless device switch
Use this switch to simultaneously turn on or turn off Wireless LAN and Bluetooth
devices.

BASS switch
Use this switch to boost the bass sound.

Microphone jack (external)
Use this jack to connect an external microphone for video conferencing, voice
narrations, or simple audio recordings.
For details, see “Connecting an external microphone” on page 56.

Headphone/SPDIF jack (external)
Use this jack to connect headphones or other audio devices, such as speakers and
SPDIF devices.
For details, see “Connecting a headphone and audio device” on page 55.

Chapter 1. Getting to Know Your Computer

Rear View ---------------------------------------------------------------------------

Background Lighting
For details, see “HaloLighting” on page 34.

Chapter 2. Using Your Computer
Putting your computer to Sleep or Shutting
It Down -------------------------------------------------------------------------------When you finish working with your computer, you can put it to sleep or shut it down.

Putting your computer to Sleep
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep, you can quickly wake it and bypass the startup process.
To put the computer to sleep, do one of the following.
Click Start and select Sleep from the Start menu.
Press Fn + F1.
Warning:

Wait until the power indicator light starts blinking (indicating that the computer is in
sleep) before you move your computer. Moving your computer while the hard disk is
spinning can damage the hard disk, causing loss of data.
To wake the computer, do one of the following.
Press the power button.
Press any key.

Shutting Down Your computer
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click Start and select Shut down from the Start menu.

Chapter 2. Using Your Computer

Adjusting the display ------------------------------------------------After you begin working with your computer, you might need to adjust your display to
achieve its optimum performance.

Adjusting the brightness
You can increase or decrease the brightness on your display.
To adjust the brightness on your display, press Fn + up/down arrow.

Switching between wide screen and normal screen
You can change the aspect ratio on your display.
To switch between wide screen and normal mode, press Fn + F4.

Chapter 2. Using Your Computer

Using the Touch Pad -------------------------------------------------The touch pad consists of a pad
To move the cursor

and two click buttons at the bottom of the keyboard.

on the screen, slide your fingertip over the pad in the direction in

which you want the cursor to move. The functions of the left and right click
buttons correspond to those of the left and right mouse buttons on a conventional
mouse.

Note:
You can also attach and use a USB mouse through the USB connector.
For details, see “Connecting a Universal Serial Bus (USB) device” on page 50.

Chapter 2. Using Your Computer

Using the Keyboard ----------------------------------------------------Your computer has a numeric keypad and function keys incorporated in the standard
keyboard.

Numeric Keypad
The keyboard has keys that, when enabled, work as a 10-key numeric keypad.
To enable or disable the numeric keypad, press Fn+Insert/NmLk.

Note:
For models with 17 numeric keys, this function is disabled. To enable this function, select
Enable in Internal NumLock under BIOS Setup Utility.

Chapter 2. Using Your Computer

Function Key Combinations
Through the use of the function keys, you can change operational features instantly. To
use this function, press and hold the Fn key ; then press one of the function keys .

%
$

The following describes the features of each function key.
Fn + Esc: Turn on/off the integrated camera.
Fn + F1: Put your computer in sleep mode.
Fn + F2: Turn off the LCD screen (any subsequent operation will turn the LCD screen
back on).
Fn + F3: Shift to other connected display devices.
Fn + F4: Switch between wide screen and normal mode.
Fn + F5: Enable/disable the built-in wireless device feature.
Fn + F8: Enable/disable the touch pad.
Fn + F9: Play/pause Media Player playback.
Fn + F10: Stop Media Player playback.
Fn + F11: Skip to the previous track.
Fn + F12: Skip to the next track.
Fn + Insert/NmLk: Enable/disable the Numeric keypad.

Note:
For models with 17 numeric keys, this function is disabled. To enable this function, select
Enable in Internal NumLock under BIOS Setup Utility.
Fn + Delete/ScrLk: Enable/disable Scroll Lock.
Fn + PrtSc/SysRq: System request.
Fn + Pause/Break: Pause to view the system information during start-up.
Fn + up/down arrow: Increase/decrease display brightness.
Fn + right/left arrow: Increase/decrease computer volume.

Chapter 2. Using Your Computer

Special keys and buttons ---------------------------------------Your computer has several special keys and buttons.

Touch inductive panel and multi-media buttons

Chapter 2. Using Your Computer

Touch inductive panel (

~/)

Mute/unmute the sound.
Open user define utility.
Open Dolby function setup screen.

Multi-media control buttons*

Play / Pause
Stop
Previous track
Next track

Equalizer buttons*

Jazz
Pop
- Dance
. Classical
/ Normal
Multi-media buttons ( 0 ~ 1 )
0
1

Switch between Multi-media control buttons and Equalizer buttons.
Change volume.

* Press the 0 to switch between Multi-media control buttons ( ~ ) and
Equalizer buttons ( ~ / ).

Chapter 2. Using Your Computer

Lenovo game zone (Specific models only)

Chapter 2. Using Your Computer

Displays system date/time/week, CPU, system temp., fan speed, battery capacity,
media play EQ, and Email information.
Switches the CPU mode: SILENCE/NORMAL/TURBO.

Note:
The CPU mode is available only for certain CPU, such as Intel Pentium Extreme
Edition CPU. If your computer is equipped with a normal frequency CPU, TURBO
mode will be disabled and it will work underclock in SILENCE mode.

Switch modes for

Open user define utility.
Open user define utility.
Open user define utility.
Change directions.

Chapter 2. Using Your Computer

17 Numeric Keys (Specific models only)

Chapter 2. Using Your Computer

Novo button
The Novo button functions as OneKey Recovery key; use with caution. Press the Novo
button to enter the main interface of OneKey Recovery while the power is off.
Important:

Do not remove the 2nd Hard Disk Drive before or after the OneKey Recovery backup
process.
Do not exchange the master and slave HDD or perform the OneKey Recovery function
after changing the master HDD as a data HDD, otherwise the system data will be
erased.
When adding 2nd Hard Disk Drive, make sure to insert the 2nd Hard Disk Drive after
completing the backup process, restoration, or quick backup.
Attention:
When you press NOVO key to turn on the computer, please ensure that your computer
is not connected with other peripherals (such as USB storage device, etc.), otherwise the
system may not operate properly.
Once done, the system can no longer return to its previous state. All data on the primary
hard disk partition (usually drive C) will subsequently be lost. Make sure all important
files on the primary hard disk partition have been backed up onto another hard disk or
USB hard disk drive before this operation.
For details, see OneKey Recovery User Guide.

Note:
When your computer is running Windows Vista™, and if you have the EnergyCut program
installed, you can shift the power schemes by pressing the Novo button.

Chapter 2. Using Your Computer

System status indicators ----------------------------------------The system status indicators show the current status of your computer.
Your computer has system status indicators as follows:

Drive in use
Blue/Flashing Blue: Data is being read from or written to the hard disk or optical
disc drive. When this indicator is on, do not put the computer
into sleep mode or turn off the computer.
Num Lock
Blue: Number Lock function is activated. Number Lock function allows some of the
keyboard letters to act as numbers for easier numeric input.

Note:
For models with 17 numeric keys, this function is disabled. To enable this function, select
Enable in Internal NumLock under BIOS Setup Utility.

Chapter 2. Using Your Computer

Caps Lock
Blue: The Capital Lock function is activated. The Capital Lock function allows
typing in all upper case letters (such as A, B, C). When the Caps Lock light is
off, lower case letters are entered.

Scroll Lock
Blue: The Scroll Lock function is activated. The Scroll Lock function allows some of
the keyboard letters to act as direction keys to allow for easier navigation
when only part of the keyboard is required.

Power Indicator
Blue: System is powered on.
Blinking Blue: System is in sleep mode.
OFF: System is powered off or in hibernation mode.

Battery Status Indicator
Blue: Power is being supplied by an AC adapter and the battery is fully charged
(95% or more).
Blinking Blue: Battery is charging.
OFF: Power is being supplied by battery, or the computer is only powered by an
AC adapter and without a battery pack.
Blinking Amber: Power is being supplied by battery and battery is low (8% or
lower).

Wireless Device Indicator
Blue: Bluetooth is enabled.
Amber*: Wireless LAN is enabled and connected.
Amber/Flashing Blue: Bluetooth and Wireless LAN are both enabled.
* Depending on the wireless LAN card, these actions may differ.

Chapter 2. Using Your Computer

Using the optical drive ----------------------------------------------Your computer comes with an optical device, such as a DVD/CD recordable drive or a
Blu-ray/DVD/CD recordable drive. For this model, there are two kinds of optical
drives:

Slot-in type and

Tray type.

Inserting a disc
Slot-in type
Keep the disk flat, gently insert the disc into the slot. The drive will begin reading
data from the disc.
Tray type

Press the Eject button to open the drive tray.

Place the disc on the tray, then gently push the drive tray back in. The drive
will begin reading the data from the disc.

Attention:

* The slot-in type cannot read 8 cm discs. Never insert 8 cm discs into this kind of
optical drive.
** It is normal to hear the CD spinning in the optical drive while data is being read.

Ejecting a disc
Slot-in type
Press the Eject button. Keep the disk flat, gently remove the disc from the slot.
Tray type

Press the Eject button to open the drive tray.

Remove the disc from the tray, then gently push the drive tray back in.

Chapter 2. Using Your Computer

Playing CDs/DVDs/Blu-ray Disc Media
You can play your CDs/DVDs/Blu-ray Disc Media with various applications, such as
Shuttle Center, Windows Media Player, or Windows Media Center, and so on.
For convenient CDs/DVDs/Blu-ray Disc Media playing, see “Touch inductive panel
and multi-media buttons” on page 17.
For details on Shuttle Center, see “Using the Shuttle Center” on page 28.

Copying files to CDs/DVDs
You can copy files to your CDs/DVDs with Power2Go, a software for burning data,
music, videos and photos onto CDs and DVDs.
For instructions on Power2Go, see the help file on your software.

Chapter 2. Using Your Computer

Using memory cards -------------------------------------------------Your computer comes with one Multi-media Reader slot used to insert a memory card,
such as a SD Card, a Multi-media Card, a Memory Stick, an xD-Picture Card, an SD pro
card or a Memory Stick pro card.

Note:
Only use the memory card listed above; for more information about the usage, read the
instructions shipped with the memory card.

Inserting a memory card
Gently slide the memory card with the arrow facing upward and pointing toward the
Multi-media reader slot. Slide until it clicks into place.

Removing a memory card

Push the memory card until you hear a click.

Gently pull the memory card out of the Multi-media reader slot.

Chapter 2. Using Your Computer

Using the TV function (Specific models only) ------Your computer comes with one TV-in jack used for TV connections. You can watch TV
by using Shuttle Center. For details on Shuttle Center, see “Using the Shuttle Center” on
page 28.

Using the Shuttle Center -----------------------------------------Shuttle Center is an integrated multimedia player for TV viewing (Specific models only),
DVD playback, video playback, photo viewing, and music playback.
To start Shuttle Center: Click Start -> All Programs -> Lenovo -> Shuttle Center.
To exit Shuttle Center: Click the Exit icon.

Playing CDs

Insert a CD.

Select Music from the top menu by using the left/right keys and a Enter key.

Select CD icon by using the up/down keys and a Enter key.

Chapter 2. Using Your Computer

Note:
While listening to the music, a computer-generated visualization will be displayed.
If you want to cancel the visualization, press the ESC key or the Backspace key.

Listening to music files
You can listen to music files, such as asf, mp3, wav and wma formats.

Select Music from the top menu by using the left/right keys and a Enter key.

Select folder/file by using the up/down keys and a Enter key.

Note:
While listening to the music, a computer-generated visualization will be displayed.
If you want to cancel the visualization, press the ESC key or the Backspace key.

Playing Blu-ray Disc Media (Specific models only)/DVDs/VCDs/SVCDs
You can play Blu-ray Disc Media (Specific models only), DVD, VCD, SVCD format discs.

Insert a disc.

Select Movies from the top menu by using the left/right keys and a Enter key.

Select Disc icon by using the up/down keys and a Enter key.

Note:
If you see “A critical component of the player requires periodic updates” message when
playing Blu-ray Disc Media by ShuttleCenter, do the following;
Click the YES button or access http://www.cyberlink.com/english/cs/support/
new_site/support_index.html to connect to the CyberLink web site and download the
updated version of the ShuttleCenter.
To use the internet and access the website, see “Using the Internet” on page 35.

Chapter 2. Using Your Computer

Watching video files
You can watch video files, such as dat, mpg, avi, asf, mpeg, div, divx, wm, wmv,
vob, dvr-ms, MPEG1 and MPEG2 formats.

Note:
You may need to install a special decoder to view avi, divx, and dvr-ms video files.

Select Videos from the top menu by using the left/right keys and a Enter key.

Select folder/file by using the up/down keys and a Enter key.

Viewing photos
You can view digital picture files, such as BMP, JPEG, and PNG formats.

Select Pictures from the top menu by using the left/right keys and a Enter key.

Select folder/file by using the up/down keys and a Enter key.

Watching TV
You can watch Digital and Analog broadcast.

Connect the antenna cable to the TV-in jack.

Select TV from the top menu by using the left/right keys and a Enter key.

Chapter 2. Using Your Computer

Using Lenovo Remote (Specific models only)
You can use the remote control with Shuttle Center for convenient media enjoyment.

Play/Pause

View DVD subtitles

Rewind

Select DVD languages

Fast Forward

Navigate ShuttleCenter menu

Record/Capture

Start/Exit ShuttleCenter,
Back to previous menu

Change volume

Change channel

Mute

Stop

Chapter 2. Using Your Computer

Using the Integrated Camera --------------------------------With the built-in camera, you can take photos or movies and use with various
applications, such as EasyCapture, MSN or Yahoo! Messenger, and so on.

Note:
If you use Windows Vista, you need to install a separate third party dedicated
application, because Vista does not include a program for taking pictures or movies with
the integrated camera.

Using EasyCapture
EasyCapture helps you to make entertaining mug shots and videos with the integrated
camera on your computer.

Note:
* Depending on the software version, these functions may differ.
To start EasyCapture: Click Start -> All Programs -> Lenovo EasyCapture.
To exit EasyCapture: Click the exit icon.

To take pictures:

Click the Shooting View icon.

Click the Shoot icon to take pictures.

To view your pictures:

Click the arrow icon on the right side of the main program window to open the
additional options window.

Click the Photo Gallery tab.

Select the picture you want to view.

Chapter 2. Using Your Computer

To record a video:

Click the Recording View icon.

Click the Record icon to begin recording.

Note:
If you want to start recording automatically after a five-second delay, click the Self-timer icon.

Click the Stop icon to stop the recording.

To view your videos:

Click the arrow icon on the right side of the main program window to open the
additional options window.

Click the Video Gallery tab.

Select the video you want to view.

For more instructions on EasyCapture, see the help file on your software.

Chapter 2. Using Your Computer

Using the HaloLighting --------------------------------------------HaloLighting is a backgroud lighting software that gives you more dazzling external
appearance.
To start HaloLighting: Click Start -> All Programs -> Lenovo -> HaloLighting.
To exit HaloLighting: Click the Exit icon.

LED SETTING
Set the flicker rate:
0ms (with no flicker) / 200ms / 300ms / 400ms / 500ms / 1000ms / 2000ms.
Selected rate is displayed.
Adjust the flicker rate.
COLOR PICKER
Set the lighting color:
Single color / all colors in random / automatically change colors according to the CPU
mode (Specific models only)/ no lighting.

Single color:
Green / red / yellow / blue / light blue / pink / multicolor.
All seven colors in random order.
No lighting color.
Automatically change the colors according to the selected CPU mode (Specific
models only):
TURBO (red) / NORMAL (green) / SILENCE (blue).
To switch CPU mode, see “Lenovo game zone (Specific models only)” on page 19.

Chapter 2. Using Your Computer

Using the Internet --------------------------------------------------------Your computer comes with LAN port for high-speed DSL/cable modem connection and
local area network (LAN), wireless LAN for wireless connection, and modem port for
dial-up connection.

Using LAN port
The LAN port supports a standard RJ-45 connector, and allows you to connect the
computer to a high-speed DSL/cable modem connection and local area network (LAN).

Attention:
As the voltage of a telephone connection is higher than that of a network, do not attempt
to connect a telephone cable to the LAN port or else a short circuit of the computer might
occur.

Chapter 2. Using Your Computer

Using wireless LAN
A diversity antenna system is built into the display for optimal reception, enabling
wireless connection wherever you are.
To enable wireless communications, do the following;

Slide the Wireless device switch latch to the right.

Press Fn + F5.

Set the Wireless to ON.

Using modem port
The modem port supports a standard telephone cable with one RJ-11 connector, and
allows dial up access to an internet service provider (ISP).

Important:

Do not connect the modem port to a digital circuit cable, or else the current in the digital
circuit may damage the modem.

Chapter 2. Using Your Computer

Securing your computer ------------------------------------------This section provides information about how to help protect your computer from theft
and unauthorized use.

Attaching a Mechanical Lock (Optional)
You can attach a mechanical lock to your computer to help prevent it from being
removed without your permission.
Attach a mechanical lock to the keyhole of the computer; then secure the chain on the
lock to a stationary object. Refer to the instructions shipped with the mechanical lock.
Refer to the “Right-side view” on page 5 for the location of the security keyhole.

Note:
You are responsible for evaluating, selecting, and implementing the locking devices and
security features. Lenovo makes no comments, judgements, or warranties about the
function, quality, or performance of locking devices and security features.

Using VeriFace
VeriFace is a face recognition software which takes a digital snapshot, extracts key
features of your face, and creates a digital map that becomes the system's “password”.

To register your face:

Click Start -> All Programs -> Lenovo VeriFace recognition to start the registration
process.

Click the Register button.

Read the recognition guidelines and click the Next button.

Enter your system password and click the Next button.

Click the Start button to begin registering your face.

When the face registration is complete, click the OK button.

Chapter 2. Using Your Computer

Note:
The face registration and verification works best in the environment with steady and
even light.
For more instructions on Veriface, see the help file on your software.

Using Passwords
Using passwords helps prevent your computer from being used by others. Once you set
a password and enable it, a prompt appears on the screen each time you power on the
computer. Enter your password at the prompt. The computer cannot be used unless you
enter the correct password.
Make sure that only authorized individuals access your computer. Establishing different
kinds of passwords requires that other possible users know the proper passwords in
order to access your computer or your data.
As many as three passwords might be needed for your computer: the Supervisor
password, the User password, and the Hard disk drive (HDD) password. When the
Supervisor password is set, only the Supervisor password entitles you full control of the
computer.
Supervisor password
With a Supervisor password, you can get full control of the computer. It also can be
used as a power-on password if Password Check is set to Always. Also, when you
enter the BIOS Setup Utility with a Supervisor password, you are entitled to set all of
the options.
User password
If a User password is set and Password on boot is set to Enable, a password prompt
appears when you turn on the computer. Unauthorized users cannot get access to
configuration data. You can also use the User password to enter the BIOS Setup
Utility, but only a part of the options can be set. User password cannot be set if
Supervisor password is not set.
Hard disk drive (HDD) passwords
Once an HDD password is set, you need to enter it to get access to the hard disk. You
can set the HDD password through Hard Disk Security Setting in the BIOS Setup
Utility.

Chapter 2. Using Your Computer

Note:
If you set passwords through the BIOS Setup Utility and put your computer into sleep
mode by pressing Fn + F1, the following describes the behavior of the computer when
you bring it out of sleep mode:
You are prompted to enter the Windows log-on password rather than the User
password to resume operation.
If an HDD password is assigned to any hard disk drive, the hard disk drive is
unlocked automatically when you resume operation.

To set a Supervisor Password:
Only a system administrator will be able to perform this procedure.

Turn on your computer. Press F2, while the initial screen is displayed. The BIOS
Setup Utility screen opens.

Select Security, using the cursor directional keys.

Select Set Supervisor Password, and press the Enter key. The Set Supervisor
Password window opens.

Choose your Supervisor password, which can be from one to eight alphanumeric
characters in any combination. Type it in the Enter New Password field.

Press the Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Commit your password to memory, and press the Enter key.

Press F10 to exit.

Select OK in the Setup Confirmation window.

Changing or Removing the Supervisor Password
To change the password, do the following:

Select Set Supervisor Password, and press the Enter key. The Set Supervisor
Password window opens.

Choose your Supervisor password, which can be from one to eight alphanumeric
characters in any combination. Select Enter Current Password and type in the
correct password. Then press Enter key once to move to Enter New Password field,
type a new supervisor password in.

Chapter 2. Using Your Computer

Press the Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Commit your password to memory, and press the Enter key.

To remove the password, do the following:

Select Set Supervisor Password, and press the Enter key.

Select Enter Current Password and type in the correct password, and press the
Enter key third.

Note:
Make sure the Password on boot is set to Enable if you need the password protection at
power on.

To set a User Password:

Turn on your computer. Press F2, while the initial screen is displayed. The BIOS
Setup Utility screen opens.

Select Security, using the cursor directional keys.

Select Set User Password, and press the Enter key. The Set User Password window
opens.

Choose your user password, which can be from one to eight alphanumeric
characters in any combination. Type it in the Enter New Password field.

Press the Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Commit your password to memory, and press the Enter key.

Press F10 to exit.

Select OK in the Setup Confirmation window.

Chapter 2. Using Your Computer

Changing or Removing the User Password
To change the password, do the following:

Select Set User Password, and press the Enter key. The Set User Password window
opens.

Choose your user password, which can be from one to eight alphanumeric
characters in any combination. Type correct password in the Enter Current
Password field. Then press Enter key once to move to the Enter New Password
field, type a new user password in.

Press the Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Commit your password to memory, and press the Enter key.

To remove the password, do the following:

Select Set User Password, and press the Enter key.

Type correct user password in Enter Current Password, and press Enter key third.

Note:
Make sure the Password on boot is set to Enable if you need the password protection at
power on.

Hard Disk Passwords
Two types of the hard disk passwords help protect the information stored on the hard disk:
Hard disk user password
Hard disk master password, which requires a hard disk user password
You need to set a master password and a user password both as the Hard Disk
Password. Either of the passwords can be used to get access to the Hard disk. Any
change or removal to the master password deletes the user password.

Chapter 2. Using Your Computer

To set a hard disk password:
Print these instructions.

Turn on your computer. Press F2, while the initial screen is displayed. The BIOS
Setup Utility screen opens.

Select Security, using the cursor directional keys.

Select Set Hard Disk User Password, and press the Enter key. The Set Hard Disk
User Password screen opens.

Choose your Hard Disk User Password, which can be from one to eight
alphanumeric characters in any combination. Type it in the Enter New Password
field.

Press Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Select Set Hard Disk Master Password, and press the Enter key. The Set Hard Disk
Master Password screen opens.

Choose your Hard Disk Master Password, which can be from one to eight
alphanumeric characters in any combination. Type it in the Enter New Password
field.

Press Enter key once to move to the Confirm New Password field. Retype the
password you just entered to verify it.

Commit any password to memory, and press the Enter key.

Press F10 to exit.

Select OK in the Setup Confirmation window.

The next time you turn on your computer, you will have to enter the HDD user or
master password to get access to your operating system.

Chapter 2. Using Your Computer

Changing or Removing the HDD Passwords
To change or remove the HDD password, do as follows:
To change the HDD user password, select Set Hard Disk User Password and type
correct HDD user password in the Enter Current Password field, and press Enter key
to move to the Enter New Password field and type a new HDD user password in, and
retype it in the Confirm New Password field.
To remove the HDD user password, select Set Hard Disk Master Password and type
correct HDD user password in the Enter Current Password field, and press the Enter
key third.

Note:
Remove the HDD user password will disable your hard disk password protection.
To change the HDD master password, select Set Hard Disk Master Password and
type correct HDD master password in the Enter Current Password field, and press
Enter key to move to the Enter New Password field and type a new HDD master
password in, and retype it in the Confirm New Password field.

Note:
When you change the HDD master password, the HDD user password will be
removed.
To remove the HDD master password, select Set Hard Disk Master Password and
type correct HDD master password in the Enter Current Password field, and press the
Enter key third.

Chapter 2. Using Your Computer

Installing Device Drivers -----------------------------------------A compatible device driver is a requirement to ensure correct operation and
performance of each component in your computer. Lenovo provides all drivers that you
need in a driver CD. Follow the following steps to install drivers on your computer.
(Assuming the CD-ROM is “E:” Disk and current OS is Windows Vista™)

Notes:
Adhere to the following sequences, otherwise the system’s stability and audio or
video effect may be compromised, or you even have to reinstall the operating system.
Most installations require a reboot to update the driver.
For the detailed path of drivers, refer to the readme.txt in the supplied driver CD.

Removing 2nd Hard Disk Drive --------------------------- Important:

Read Safety and Warranty Guide before removing the 2nd Hard Disk Drive.
Do not remove the 2nd Hard Disk Drive before or after the OneKey Recovery backup
process.
To remove the 2nd Hard Disk Drive, do the following. Be sure to take these steps in the
order in which they are given here.

Note:
Use only the Hard Disk Drive supported by your computer.

Turn off the computer. Then disconnect the AC adapter and all cables from the
computer.

Note:
You can also remove the 2nd Hard Disk Drive without turning off the computer. To
remove the 2nd Hard Disk Drive without turning off the computer, make sure to remove
the 2nd Hard Disk Drive from your desktop by using Safely Remove Hardware.

Close the computer display, and turn the computer over.

Chapter 2. Using Your Computer

Unscrew a screw and unlock the latch by sliding it to the unlock position.

While holding the latch in the unlock position, remove the 2nd Hard Disk Drive.

Chapter 2. Using Your Computer

Using battery and AC adapter ------------------------------When you need to use your computer away from electrical outlets, you depend on
battery power to keep your computer running. Different computer components
consume power at different rates. The more you use the power-intensive components,
the faster you consume battery power.

Your Computer Batteries
Your computer batteries enable you to do more, save more, and spend more time
unplugged. Mobility has revolutionized business by enabling you to take your work
wherever you go. With your computer batteries, you will be able to work longer without
being tied to an electrical outlet.

Note:
The operating system may run slower when using the battery mode.

Checking Battery Status
You can determine the percentage of battery power remaining by using Windows Power
options.
To display the Battery icon in the taskbar, do as follows:

Right-click the taskbar, and then select Properties from the pull down menu.

Click the Notification Area tab.

Under System icons, select the Power check box.

The rate at which you use battery power determines how long you can use the battery of
your computer between charges. As each computer user has different habits and needs,
it is difficult to predict how long a battery charge will last. There are two main factors:
The amount of energy stored in the battery when you begin to work.
The way you use your computer: for example, how often you access the hard disk
drive and how bright you make the computer display.

Chapter 2. Using Your Computer

Using the AC Adapter
The power to run your computer can come either from the lithium-ion (Li-ion) battery
pack provided with it, or from AC power through the AC adapter. While you use AC
power, the battery charges automatically.
The AC adapter that comes with your computer has two basic components:

The transformer pack that converts AC power for use with the computer.

The power cord that plugs into the AC outlet and into the transformer pack.

Attention:
Using an improper power cord could cause severe damage to your computer.

To use the AC adapter, do the following. Be sure to take these steps in the order in which
they are given here.

Connect the power cord to the transformer pack.

Plug the power cord into an electrical outlet.

Connect the AC adapter to the AC power adapter jack of the computer.

You can check the status of your battery at any time by looking at the battery meter at
the bottom of your display.

Notes:
When you do not use the AC adapter, disconnect it from the electrical outlet.
Do not wrap the power cord tightly around the AC power transformer pack when it
is connected to the transformer.
You can charge the battery when the AC adapter is connected to the computer and
the battery is installed. You need to charge it in any of the following conditions:
When you purchase a new battery
If the battery status indicator (amber) starts blinking
If the battery has not been used for a long time
Before you charge the battery, make sure that its temperature is at least 10 degrees
Celsius (50 degrees Fahrenheit).

Chapter 2. Using Your Computer

Charging the Battery
When you check the battery status and find that the battery is low, you need to charge
the battery or replace it with a charged battery.
If an AC outlet is convenient, first, connect the power cord to the transformer pack;
second, plug the power cord into an electrical outlet; and then connect the AC adapter to
the power jack of the computer.
The charging time is affected by the physical environment.

Note:
To increase the life of the battery, the computer does not start recharging the battery if
the remaining power is no less than 95 percent.

Handling the Battery
Danger:

Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid leakage from the battery pack.
A battery pack other than the one specified by Lenovo, or a disassembled or modified
battery pack is not covered by the warranty.
Danger:

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion.
The battery pack contains a small amount of harmful substances. To avoid possible
injury:
Replace only with a battery of the type recommended by Lenovo.
Keep the battery pack away from fire.
Do not expose the battery pack to water or rain.
Do not attempt to disassemble the battery pack.
Do not short-circuit the battery pack.
Keep the battery pack away from children.

Chapter 2. Using Your Computer

Danger:

Do not put the battery pack in trash that is disposed of in landfills. When disposing of
the battery, comply with local ordinances or regulations and your company’s safety
standards.
Danger:

There is a danger of an explosion if the backup battery is incorrectly stored. The lithium
battery contains lithium and can explode if it is not properly handled, or disposed of.
Replace only with a battery of the same type. To avoid possible injury or death, Do not:
(1) throw or immerse into water, (2) allow it to heat to more than 100 degrees C
(212 degrees F), or (3) attempt to repair or disassemble it. Dispose of it as required by
local ordinances or regulations and your company’s safety standards.

Chapter 3. Using external devices
Connecting a Universal Serial Bus (USB)
device ---------------------------------------------------------------------------------Your computer comes with four Universal Serial Bus compatible with USB 2.0 or USB 1.1
devices such as a keyboard, mouse, camera, hard disk drive, printer, and scanner. USB
allows devices to be connected and disconnected without rebooting the computer (hot
swapping), and allows specific classes of hardware to be used without requiring
individual device drivers to be installed.

Chapter 3. Using external devices

Attention:

When using high power consumption USB device such as USB ODD, use external device
power adapter. Otherwise will cause system shut down.

Connecting an IEEE 1394 device -----------------------Your computer comes with one IEEE 1394 connector used for connecting devices that are
compatible with the IEEE 1394 interface, such as digital video cameras and external hard
disk drives.

Chapter 3. Using external devices

Connecting a PC card device -------------------------------Your computer comes with PCI Express card (new card) slot used for connecting PC
card devices that are compatible with the PCI Express card (new card) interface.

Inserting a PCI Express card
Gently slide the PCI Express card with the front label facing upward. Slide until it clicks
into place.

Removing a PCI Express card

Push the PCI Express card until you hear a click.

Gently pull the PCI Express card out of the PCI Express card slot.

Chapter 3. Using external devices

Connecting an external display --------------------------You can connect an external display to your computer, such as VGA monitor and DVI
monitor (Specific models only).

Connecting a VGA monitor
You can connect a VGA monitor by using a VGA port. To connect a VGA monitor,
switch the VGA switch to OUT and plug the display cable to VGA port on your
computer. To shift to other connected display devices, press Fn + F3.

Chapter 3. Using external devices

Connecting a DVI monitor (Specific models only)
You can connect a DVI monitor by using a HDMI port (Specific models only). To connect
a DVI monitor, use HDMI to DVI-D cable (not supplied) to connect DVI monitor to the
HDMI connector on your computer. To shift to other connected display devices, press
Fn + F3.

Connecting a computer -------------------------------------------You can connect another computer to display on your computer screen.To connect
another computer, switch the VGA switch to IN and plug the display cable to VGA port
on your computer.

Chapter 3. Using external devices

Connecting a headphone and audio
device ---------------------------------------------------------------------------------Your computer comes with one headphone/SPDIF jack used for connecting
headphones, speakers, and audio devices that are compatible with the SPDIF interface.

Switch between headphone/SPDIF

Right-click the Sound icon at the bottom-right corner of the task bar and select
Playback Devices from the pull down menu.

When all players are turned off, select Speakers (headphone) or Realtek Digital
Output (SPDIF) and click Set Default button.

Click the OK button to save the settings.

Warning:

Listening to music at high volume over extended periods of time may damage your
hearing.

Chapter 3. Using external devices

Connecting an external microphone ---------------Your computer comes with one external microphone jack used for connecting external
microphone.

Connecting a Bluetooth device ---------------------------Your computer can connect to and transfer data wirelessly to Bluetooth devices, such as
computers, PDAs, and cell phones.

Enabling Bluetooth communications

Slide the Wireless device switch latch to the right.

Press Fn + F5.

Set the Bluetooth to ON.

Note:
When you do not need to use the Bluetooth function, turn it off to save battery power.

Chapter 4. Troubleshooting
Frequently Asked Questions --------------------------------This section lists frequently asked questions and tells where you can find detailed answers. For
details about each publication included in the package with your computer, see “Lenovo IdeaPad
Y710 Setup Poster”.
What safety precautions should I follow when using my computer?
See the separate Safety and Warranty Guide for detailed information about safety.
How can I prevent problems with my computer?
See “Read This First” on page ii, and also See “Chapter 6. Safety, Use, and Care
Information” on page 68 of this guide. More tips can be found in Chapter 1 and 2.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
I need to upgrade a device or I need to replace one of the following: the hard disk drive,
memory, or the keyboard.
See “Appendix B. Customer Replaceable Units (CRUs)” on page 80 of this guide.
My computer is not operating properly.
Study the relevant information in Chapter 2.
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of the
alternative recovery methods offered by Lenovo, see OneKey Recovery User Guide.
How can I contact the Customer Support Center?
See “Chapter 5. Getting Help and Service” on page 65 of this Guide. For the phone
numbers of the Customer Support Center nearest to you, See “Lenovo Warranty
Service Telephone Numbers” on page 79.
Where can I find warranty information?
See the separate Safety and Warranty Guide for detailed warranty information. For the
warranty applicable to your computer, including the warranty period and type of
warranty service, see “Appendix A. Warranty Information” on page 77.

Chapter 4. Troubleshooting

Troubleshooting -----------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only describes
problems that might prevent you from accessing the comprehensive information in Chapter 2.

Display Problems
When I turn on the computer, nothing appears on the screen and the
computer does not beep while starting up.
Note:
If you are not sure whether you heard any beeps, turn off the computer; then turn it on
again, and listen again. If you are using an external monitor, See “Computer Screen
Problems” on page 61.
If a user password is set, enter the correct password and press Enter.
If the user password prompt does not appear, the brightness level might be set to
minimum brightness. Adjust the brightness level by pressing Fn +

If the screen still remains blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and the power cord is plugged into
a working electrical outlet.
- The computer power is on. (Press the Power button again for confirmation.)
If these items are properly set, and the screen remains blank, have the computer
serviced.

When I turn on the computer, nothing appears on the screen, but I hear two or
more beeps.
Make sure that the memory card is installed correctly. If it is, but the screen is still
blank, and you hear five beeps, have the computer serviced.

When I turn on the computer, only a white cursor appears on a blank screen.
Restore backed-up files to your Windows environment or the entire contents of your
hard disk to the original factory contents using OneKey Recovery. If you still see only
the cursor on the screen, have the computer serviced.

Chapter 4. Troubleshooting

My screen goes blank while the computer is on.
Your screen saver or power management may be enabled. Do one of the following to
exit from the screen saver or to resume from sleep or hibernation mode:
Touch the touch pad.
Press any key.
Press the Power button.

A Password Problem
I forgot my password.
If you forgot your user password, you must take your computer to a Lenovo
authorized servicer or a marketing representative to have the password canceled.
If you forgot your HDD password, Lenovo authorized servicer cannot reset your
password or recover data from the hard disk. You must take your computer to a
Lenovo authorized servicer or a marketing representative to have the hard disk
drive replaced. Proof of purchase is required, and a fee will be charged for parts and
service.
If you forget your supervisor password, Lenovo authorized servicer cannot reset
your password. You must take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board replaced. Proof of purchase is
required, and a fee will be charged for parts and service.

Keyboard Problems
A number appears when you enter a letter.
The numeric lock function is on. To disable it, press Fn + Insert.

All or some of the keys on the external numeric keypad do not work.
Make sure that the external numeric keypad is correctly connected to the computer.

Sleep or Hibernation Problems
The computer enters sleep mode unexpectedly.
If the processor overheats, the computer automatically enters sleep mode to allow the
computer to cool and to protect the processor and other internal components. Check
the settings for sleep mode.

Chapter 4. Troubleshooting

The computer enters sleep mode (the sleep indicator turns on) immediately
after Power-on self-test (POST).
Make sure that:
The battery is charged.
The operating temperature is within the acceptable range. See “Specifications” on
page 83.
If the battery is charged and the temperature is within range, have the computer
serviced.

The critical low-battery error message appears, and the computer
immediately turns off.
The battery power is getting low. Connect the AC adapter to the computer, or replace
the battery with a fully charged one.

The computer does not return from sleep mode, or the sleep indicator stays
on and the computer does not work.
If the computer does not return from sleep mode, it may have entered sleep or
hibernation mode automatically because the battery is depleted. Check the sleep
indicator.
If the sleep indicator is on, your computer is in sleep mode. Connect the AC adapter
to the computer; then press any key or the power button.
If the sleep indicator is off, your computer is in sleep/hibernation mode or power-off
state. Connect the AC adapter to the computer; then press the power button to
resume operation.
If the system still does not return from sleep mode, your system has stopped
responding, and you cannot turn off the computer; reset the computer. Unsaved data
may be lost. To reset the computer, press and hold the Power button for 4 seconds or
more. If the computer is still not reset, remove the AC adapter and the battery.

Chapter 4. Troubleshooting

Computer Screen Problems
The screen is blank.
Do the following:
If you are using the AC adapter, or using the battery, and the battery status
indicator is on (is blue), press Fn +
to make the screen brighter.
If the Power indicator is in blinking blue, press any key or the Power button to
resume from the sleep mode.
If you still have the problem, do the Solution in the following problem “The screen
is unreadable or distorted.”

The screen is unreadable or distorted.
Make sure that:
The display device driver is installed correctly.
The screen resolution and color quality are correctly set.
The monitor type is correct.
To check these settings, do as follows:
1. Right-click on the desktop, and select Personalize from the pull down menu.
2. Click Display Settings and check whether the screen resolution and color quality
are correctly set.
3. Click the Advanced Settings button.
4. Click the Adapter tab.
5. Make sure that the correct device driver name is shown in the adapter information
window.
Note:
The device driver name depends on the video chip that has been installed on
your computer.
6. Click the Properties button. If you are prompted for an administrator password or
confirmation, enter the password or provide confirmation. Check the “Device status”
box and make sure the device is working properly. If not, click the Troubleshoot
button.
7. Click the Monitor tab.
8. Make sure the information is correct.
9. Click the Properties button or the Troubleshoot button.

Chapter 4. Troubleshooting

Incorrect characters appear on the screen.
Did you install the operating system or application program correctly? If they are
installed and configured correctly, have the computer serviced.

Missing, discolored, or bright dots appear on the screen every time you turn
on your computer.
This is an intrinsic characteristic of the TFT technology. Your computer’s display
contains multiple thin-film transistors (TFTs). A small number of missing, discolored,
or bright dots on the screen might exist all the time.

A message, “Unable to create overlay window,” appears when you try to start
DVD playback.
-orYou get poor or no playback while running video playback, DVD playback, or
game applications.
Do either of the following:
If you are using 32-bit color mode, change the color depth to 16-bit mode.
If you are using a desktop size of 1280×1024 or larger, reduce the desktop size and
the color depth.

Sound Problems
No sound can be heard from the speaker even when the volume is turned up.
Make sure that:
The Mute function is off.
The headphone jack is not used.
Speakers is selected as a playback device.
To check the settings, right-click the Sound icon at the bottom-right corner of the
task bar and select Playback from the pull down menu.
To change the playback device settings to Speakers, do as follows:
1. When all players are turned off, select Speakers and click Set Default button.
2. Click the OK button to save the settings.

Chapter 4. Troubleshooting

Battery Problems
The battery cannot be fully charged by the power-off method in the standard
charge time for your computer.
For details, See “Checking Battery Status” in Chapter 2.

Your computer shuts down before the battery status indicator shows empty.
-orYour computer operates after the battery status indicator shows empty.
Discharge and recharge the battery.

The operating time for a fully charged battery is short.
For details, see “Handling the Battery” in Chapter 2.

The computer does not operate with a fully charged battery.
The surge protector in the battery might be active. Turn off the computer for one
minute to reset the protector; then turn on the computer again.

The battery does not charge.
For details, see “Handling the Battery” in Chapter 2.

A Hard Disk Drive Problem
The hard disk drive does not work.
In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included
in the Boot Sequence correctly.

A Startup Problem
The Microsoft® Windows operating system will not start.
Use the OneKey Recovery to help solve or identify your problem. For details about
OneKey Recovery, see OneKey Recovery User Guide.

Chapter 4. Troubleshooting

Other Problems
Your computer does not respond.
To turn off your computer, press and hold the Power button for 4 seconds or more.
If the computer still does not respond, remove the AC adapter and the battery.
Your computer might lock when it enters sleep mode during a communication
operation. Disable the sleep timer when you are working on the network.

The computer does not start from a device you want.
See the Boot menu of the BIOS Setup Utility. Make sure that the startup sequence in
the BIOS Setup Utility is set so that the computer starts from the device you want.
Also make sure that the device from which the computer starts is enabled. In the Boot
menu in the BIOS Setup Utility, make sure that the device is included in the “Boot
Device Priority” list.

Chapter 5. Getting Help and Service
Getting Help and Service ----------------------------------------If you need help, service, technical assistance, or just want more information about
Lenovo computers, you will find a wide variety of sources available from Lenovo to
assist you. This section contains information about where to go for additional
information about Lenovo computers, what to do if you experience a problem with your
computer, and whom to call for service should it be necessary.
Microsoft Service Packs are the latest software source for Windows product updates.
They are available by means of a Web download (connection charges may apply) or
from a disc. For more specific information and links, go to the Microsoft Web site at
http://www.microsoft.com. Lenovo offers Up and Running technical assistance with
installation of, or questions related to, Service Packs for your Lenovo-preinstalled
Microsoft Windows product.

Getting Help on the Web -----------------------------------------The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo
computers and support. The address for the Lenovo home page is
http://consumersupport.lenovo.com.
You can find support information for your Lenovo IdeaPad computer at
http://consumersupport.lenovo.com. Research this Web site to learn how to solve
problems, find new ways to use your computer, and learn about options that can make
working with your Lenovo computer even easier.

Chapter 5. Getting Help and Service

Calling the Customer Support Center ---------------------If you have tried to correct the problem yourself and still need help, during the warranty
period, you can get help and information by telephone through the Customer Support
Center. The following services are available during the warranty period:
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is necessary to
fix the problem.
Lenovo hardware repair - If the problem is determined to be caused by Lenovo
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
Engineering change management - Occasionally, there might be changes that are
required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo,
will make selected Engineering Changes (ECs) available that apply to your hardware.
The following items are not covered:
Replacement or use of parts not manufactured for or by Lenovo or non warranted
parts
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and when the
warranty expires, go to http://consumersupport.lenovo.com, and click Warranty, then
follow the instructions on the screen.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
If possible, be near your computer when you make your call in case the technical
assistance representative needs to help you resolve a computer problem. Please ensure
that you have downloaded the most current drivers and system updates, and recorded
information before you call. When calling for technical assistance, please have the
following information available:
Machine Type and Model
Serial numbers of your computer, monitor, and other components, or your proof of
purchase

Chapter 5. Getting Help and Service

Description of the problem
Hardware and software configuration information for your system
The telephone numbers for your Customer Support Center location are located in
“Appendix A. Warranty Information” on page 77.
Note:
Telephone numbers are subject to change without notice. For the latest list of Customer
Support Center telephone numbers and hours of operation, visit the Support Web site at
http://consumersupport.lenovo.com. If the number for your country or region is not
listed, contact your Lenovo reseller or Lenovo marketing representative.

Getting Help around the World ----------------------------If you travel with your computer or relocate it to a country where your Lenovo machine
type is sold, your computer might be eligible for International Warranty Service, which
automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be
available in all countries. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your computer is eligible for International Warranty Service and
to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com, click Warranty, and follow the instructions on the
screen.

Chapter 6. Safety, Use, and Care Information
Caring Your Computer ---------------------------------------------Though your computer is designed to function reliably in normal work environments,
you need to use common sense in handling it. By following these important tips, you
will get the most use and enjoyment out of your computer.

Be Careful about Where and How You Work
Do not leave the base of your computer, or any other part that becomes hot during
operation, in contact with your lap or any part of your body for an extended period
when the computer is functioning or when the battery is charging. Your computer
dissipates some heat during normal operation. This heat is a function of the level of
system activity and battery charge level. Extended contact with your body, even
through clothing, could cause discomfort or, eventually, a skin burn.
When the AC adapter is connected to an electrical outlet and your computer, it
generates heat. Do not place the adapter in contact with any part of your body while
using it. Never use the AC adapter to warm your body. Extended contact with your
body, even through clothing, may cause a skin burn.
Route the cables of an AC adapter, a mouse, a keyboard, a printer, or any other
electronic device, or communication lines, so that they cannot be walked on, tripped
over, pinched by your computer or other objects, or in any way subjected to treatment
that could disturb the operation of your computer. Applying strong force to the cables
may damage or break them.
Place liquids away from your computer to avoid spills, and keep your computer away
from water (to avoid the danger of electrical shock).
Store packing materials safely out of the reach of children to prevent the risk of
suffocation from plastic bags.
Keep your computer away from magnets, activated cellular phones, electrical
appliances, or speakers (within 13 cm or 5 in).
Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above
35°C/95°F).
Some appliances, such as certain portable desktop fans or air purifiers, can produce
negative ions. If a computer is close to such an appliance, and is exposed for an
extended time to air containing negative ions, it may become electrostatically charged.
Such a charge may be discharged through your hands when you touch the keyboard
or other parts of the computer, or through connectors on I/O devices connected to it.
Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge

Chapter 6. Safety, Use, and Care Information

from your body or clothing to the computer, it poses the same risk of a computer
malfunction.
Your computer is designed and manufactured to minimize any effects of electrostatic
charge. An electrostatic charge above a certain limit, however, can increase the risk of
ESD. Therefore, when using the computer close to an appliance that can produce
negative ions, give special attention to the following:
.

- Avoid directly exposing your computer to the air from an appliance that can produce
negative ions.
- Keep your computer and peripherals as far as possible from such an appliance.
- Wherever possible, ground your computer to facilitate safe electrostatic discharge.
Note:
Not all such appliances cause a significant electrostatic charge.

Be Gentle with Your Computer
Avoid placing any objects (including paper) between the display and the keyboard or
under the keyboard.
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your
computer, display, or external devices.

Carry Your Computer Properly
Before moving your computer, be sure to remove any media, turn off attached
devices, and disconnect cords and cables.
Be sure your computer is in sleep or hibernation mode, or turned off, before moving it.
This will prevent damage to the hard disk drive and data loss.
When picking up your open computer, hold it by the bottom. Do not pick up or hold
your computer by the display.
Use a quality carrying case that provides adequate cushion and protection. Do not
pack your computer in a tightly packed suitcase or bag.

Chapter 6. Safety, Use, and Care Information

Handle Storage Media and Drives Properly
If your computer comes with an optical drive, do not touch the surface of a disc or the
lens on the tray.
Wait until you hear the CD or DVD click into the center pivot of an optical drive
before closing the tray.
When installing your hard disk, follow the instructions shipped with your hardware,
and apply pressure only where needed on the device.

Take Care in Setting Passwords
Remember your passwords. If you forget a supervisor or hard disk password, Lenovo
authorized service providers will not reset it, and you might have to replace your
system board or hard disk drive.

Other Important Tips
Your computer modem might use only an analog telephone network, or public-switched
telephone network (PSTN). Do not connect the modem to a PBX (private branch
exchange) or any other digital telephone extension line because this could damage
your modem. Analog phone lines are often used in homes, while digital phone lines
are often used in hotels or office buildings. If you are not sure which kind of phone
line you are using, contact your telephone company.
Your computer might have both an Ethernet connector and a modem connector. If so,
be sure to connect your communication cable to the correct one, so your connector is
not damaged.
Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com). This can help authorities return your computer
to you if it is lost or stolen. Registering your computer also enables Lenovo to notify
you about possible technical information and upgrades.
Only an authorized Lenovo repair technician should disassemble and repair your
computer.
Do not modify or tape the latches to keep the display open or closed.
Take care not to turn your computer over while the AC adapter is plugged in. This
could break the adapter plug.
Turn off your computer if you are replacing a device, or else verify that the device is
warm- or hot-swappable.

Chapter 6. Safety, Use, and Care Information

Before you install any of the following devices, touch a metal table or a grounded
metal object. This action reduces any static electricity from your body. The static
electricity could damage the device.
- ExpressCard
- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xD-Picture Card,
and Memory Stick Pro card.
- Memory module
- PCI Express Card (new card)
When transferring data to or from a Flash Media Card, such as an SD card, do not put
your computer in sleep or hibernation mode before the data transfer is complete. To
do so might cause damage to your data.

Cleaning the Cover of Your Computer
Occasionally clean your computer as follows:

Prepare a mixture of a gentle kitchen-use detergent (one that does not contain
abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to
1 part detergent.

Absorb the diluted detergent into a sponge.

Squeeze excess liquid from the sponge.

Wipe the cover with the sponge, using a circular motion and taking care not to let
any excess liquid drip.

Wipe the surface to remove the detergent.

Rinse the sponge with clean running water.

Wipe the cover with the clean sponge.

Wipe the surface again with a dry, soft lint-free cloth.

Wait for the surface to dry completely and remove any cloth fibers from the
computer surface.

Chapter 6. Safety, Use, and Care Information

Cleaning Your Computer Keyboard
1

Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.

Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe
several keys at a time, the cloth may hook onto an adjacent key and possibly
damage it. Make sure that no liquid drips onto or between the keys.

Allow to dry.

To remove any crumbs and dust from beneath the keys, you can use a camera
blower with a brush or cool air from a hair drier.
Note:
Avoid spraying cleaner directly on the display or the keyboard.

Cleaning Your Computer Display
1

Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark
on your display, it might be a stain transferred from the keyboard when the cover
was pressed from the outside.

Wipe or dust the stain gently with a soft, dry cloth.

If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of
isopropyl alcohol and water that does not contain impurities.

Wring out as much of the liquid as you can.

Wipe the display again; do not let any liquid drip into the computer.

Be sure to dry the display before closing it.

Chapter 6. Safety, Use, and Care Information

Accessibility and Comfort --------------------------------------As your computer enables you to work in so many places, it is important that you remain
attentive to good posture, good lighting, and proper seating. By keeping these
considerations in mind, you can improve performance and achieve greater comfort.
Lenovo is committed to providing the latest information and technology to our customers
with disabilities.

Ergonomic Information
Working in the virtual office may mean adapting to frequent changes in your
environment. Following some simple rules will make things easier and bring you the
maximum benefits of your computer. Keeping in mind such basics as good lighting and
proper seating, for example, can help you improve your performance and achieve
greater comfort.
Note:
This example shows someone in a conventional setting. Even if you work in a casual,
less conventional setting, many of the tips in this section still apply. Develop good
habits, and they will serve you well.

Chapter 6. Safety, Use, and Care Information

General Posture: Below are some general recommendations for assuming a healthy
working posture. It is best to periodically make minor modifications in your working
posture to deter the onset of discomfort caused by long periods of working in the same
position. Frequent, short breaks from your work will also help to prevent any minor
discomfort associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of 510-760 mm
(20-30 inches). Avoid glare or reflections on the display from overhead lighting or
outside sources of light. Keep the display screen clean and set the brightness to levels
that enable you to see the screen clearly. Press Fn + up/down arrow to adjust display
brightness.
Head Position: Keep your head and neck in a comfortable and neutral (vertical, or
upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use
chair adjustments to best suit your desired posture.
Arm and Hand Position: If available, utilize chair arm rests or an area on your working
surface to provide weight support for your arms. Keep your forearms, wrists, and hands
in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding
the keys.
Leg Position: Keep your thighs parallel to the floor and your feet flat on the floor or on a
footrest.

What If You are Traveling?
It may not be possible to observe the best ergonomic practices when you are using your
computer while on the move or in a casual setting. Regardless of the setting, try to
observe as many of the tips as possible. Sitting properly and using adequate lighting, for
example, will help you maintain desirable levels of comfort and performance.

Questions about Vision?
Your computer’s visual display screen is designed to meet the highest standards and to
provide you with clear, crisp images and large, bright displays that are easy to see, yet
easy on the eyes. Of course, any concentrated and sustained visual activity can be tiring.
If you have questions on eye fatigue or visual discomfort, consult a vision care specialist
for advice.

Chapter 6. Safety, Use, and Care Information

Maintenance --------------------------------------------------------------------An important part of owning your computer is maintenance. With proper care, you can
avoid common problems. The following sections provide information that can help you
to keep your computer running smoothly.

General Tips for Maintenance
1

Check the capacity of your hard disk drive from time to time. If the hard disk drive
gets too full, Windows® will slow down and might produce errors.
Note:
You can check the capacity of each hard disk drive as follows.
1. Click Start and select Computer from the start menu.
2. Right-click the hard-disk you want to check.
3. Select Properties from the pull down menu.
4. Check the capacity of the hard disk drive.
5. Click the OK button to close the properties window.

Empty your recycle bin on a regular basis.

Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard disk drive on
a regular basis to improve data seek and read time. To start the Disk Defragmenter,
click Start -> All Programs -> Accessories -> System Tools -> Disk Defragmenter.

To free up disk space, uninstall unused application programs.
Note:
You might also want to look for application program duplication or overlapping
versions.
Clean out your Inbox, Sent, and Trash folders from your e-mail client program.
At least once a week, make a point to back up your data. If critical data is present, it is
a good idea to perform a daily backup. Lenovo has many backup options available for
your computer. CD-RW drives and CD-RW/DVD drives are available for most
computers and are easily installed.
Use or schedule System Restore to take a system snapshot periodically.
Note:
Always take a system snapshot before installing new drivers, updating software, or
installing new software.

Chapter 6. Safety, Use, and Care Information

Update device drivers and BIOS when needed.
Profile your machine at http://consumersupport.lenovo.com to keep up to date with
current drivers and revisions.
Keep up to date on device drivers on other non-Lenovo hardware. You might want to
read the device driver information release notes prior to updating for compatibility or
known issues.
Keep a log book. Entries might include major hardware or software changes, driver
updates, minor issues you have experienced and how you resolved them.
If you ever need to run a recovery operation on your computer to return the contents
of the hard disk to the factory-installed state, the following tips might help along the
way:
Remove all external devices such as the printer, keyboard, and so on.
Make sure that the battery is charged and that you have the AC power adapter
connected.
Boot into the BIOS and load the default settings.
Turn off the computer and start the recovery process.
If your computer uses discs as the recovery media, do not remove the disc
from the drive until you are prompted to do so.
If required, you can find your country's Customer Support Center at the following
Web address: http://consumersupport.lenovo.com.
When calling the Customer Support Center, please make sure you have your machine
type, model, and serial number available and the computer is in front of you. Also, if
the machine is producing error codes, it is helpful to have the error screen on or the
message written down.
Device drivers are programs that contain instructions for the operating system about
how to operate or “drive” a certain piece of hardware. Each hardware component on
your computer has its own specific driver. If you add a new component, the operating
system needs to be instructed on how to operate that piece of hardware. After you install
the driver, the operating system can recognize the hardware component and understand
how to use it.
Note:
Due to the fact that drivers are programs, like any other file on your computer, they are
susceptible to corruption and might not perform properly if corruption occurs.

Appendix A. Warranty Information
This Appendix provides information regarding the warranty period and type of
warranty service applicable to your Lenovo hardware product in your country or region.
For the terms and conditions of the Statement of Limited Warranty that applies to your
computer, see Chapter 3, Warranty Information in the Safety and Warranty Guide
included with your computer.

Warranty Information ------------------------------------------------Product or
Machine
Type

Notebook:
17305

Country or Region of
Purchase
India, Indonesia,
Malaysia, Singapore,
Thailand, Philippines,
Vietnam, China (Hong
Kong S.A.R.), China
(Macau S.A.R.)
United States of
America
South Africa

Warranty Period

Parts and Labor 1 year
Battery pack 1 year

Type of
Warranty
Service

1, 4
1, 4

1, 3
1, 3 or 4

If required, your Service Provider will provide repair or exchange service depending on
the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides
warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as
required by law); and
b. parts only, on an exchange basis, in the second and third years of the warranty
period. Your Service Provider will charge you for any labor provided in performance
of the repair or replacement(s) in the second and third year of warranty period.

Appendix A. Warranty Information

Types of Warranty Service

Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most
CRUs are easy to install whereas others may require some technical skill and tools. CRU
information and replacement instructions are shipped with your product and are
available from Lenovo at any time upon request. You may request that a Service
Provider install some CRUs under one of the other types of warranty service designated
for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is
your responsibility. Lenovo specifies in the materials shipped with a replacement CRU
whether the defective CRU must be returned. When return is required, 1) return
instructions, a prepaid return shipping label, and a container are included with the
replacement CRU, and 2) you may be charged for the replacement CRU if your Service
Provider does not receive the defective CRU within thirty (30) days of your receipt of the
replacement.

On-site Service

Under On-site Service, your Service Provider will either repair or exchange the product
at your location. You must provide a suitable working area to allow disassembly and
reassembly of the Lenovo product. For some products, certain repairs may require your
Service Provider to send the product to a designated service center.

Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a
designated service center, with shipping arranged by your Service Provider. You are
responsible for disconnecting the product. A shipping container will be provided to you
for you to return your product to a designated service center. A courier will pick up your
product and deliver it to the designated service center. Following its repair or exchange,
the service center will arrange the return delivery of the product to you.

Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or
exchanged at a designated service center, with delivery or shipping arranged by you.
You are responsible to deliver or mail, as your Service Provider specifies, (prepaid
unless specified otherwise) the product suitably packaged to a designated location. After
the product has been repaired or exchanged, it will be made available for your collection.
Failure to collect the product may result in your Service Provider disposing of the
product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s
expense, unless your Service Provider specifies otherwise.

Appendix A. Warranty Information

Lenovo Warranty Service Telephone
Numbers -------------------------------------------------------------------------------------------------------------------------------------------------------Warranty Service Telephone Numbers
The phone numbers provided below are correct as of the time of printing and are subject
to change without notice. For the latest warranty service contact telephone number in a
country please contact Lenovo, or your reseller in your country.
Singapore

800 6012 047

Malaysia

1800 18 2388

Thailand

1800 06 0087

Indonesia

001 803 0601 2003

Philippines

1800 111 00724

Vietnam

1800 1528

India Toll free

1800 113324

Alternate No.

011-26388288

SMS

9900173324

Hong Kong

(852) 2825-6580

Macau

(853) 2871-5399

United States

1-877-453-6686

France

0826-536-686

South Africa

0861-536-686

Additionally, you can find support information, and updates, including service phone
numbers for unlisted countries on the Lenovo Web site located at:
http://consumersupport.lenovo.com.

Appendix B. Customer Replaceable Units (CRUs)
Customer Replaceable Units (CRUs) are computer parts that can be upgraded or
replaced by the customer. There are two types of CRUs: internal and external. External
CRUs are easy to install, whereas internal CRUs require some technical skills and in
some cases might require tools such as a screwdriver. However, both internal and
external CRUs are safe for removal by the customer.
Customers are responsible for replacing all external CRUs. Internal CRUs can be
removed and installed by customers or by a Lenovo service technician during the
warranty period.
Your computer contains the following types of external CRUs:
External CRUs (pluggable): These CRUs unplug from the computer. Examples of
these types of CRUs include the AC adapter and power cord.
External CRUs with latches: These CRUs include a latch to help you remove and
replace the part. Examples of these types of CRUs include the notebook main battery,
an optical drive, a hard-disk drive, and an extended battery.
Your computer contains the following types of internal CRUs:
Internal CRUs (located behind an access panel): These CRUs are isolated parts
within the computer that are concealed by an access panel that is typically secured by
either one or two screws. Once the access panel is removed, only the specific CRU is
visible. Examples of these types of CRUs include memory modules and hard disk
drives.
Internal CRUs (located within the product): These CRUs are accessible only by
opening the computer’s outer case. Examples of these CRUs include PCI Express
Mini Cards and the integrated keyboard.

Appendix C. Features and Specifications
Features ---------------------------------------------------------------------------------------------------------------------------------------------------------Processor

See the system properties of your computer. You can do
this as follows: Click Start, right-click Computer, then from
the pull down menu select Properties.

Memory

Double data rate (DDR) synchronous dynamic random
access memory (DRAM) II

Storage device

2.5-inch hard disk drive

Display

Color display with TFT technology*:
* Polymethyl methacrylate (PMMA) film is used on
specific models.

Size: 17 inch (Wide screen)
Resolution: 1920 × 1200/1440 × 900
-

PM discrete graphics card with 1920 × 1200 and 1024 × 768
resolution conversion.

GM integrated graphics card with 1440 × 900 and 1024 × 768
resolution conversion.

Keyboard

Fn key function
Touch pad
Volume control buttons
Touch inductive panel
Lenovo game zone or 17 Numeric keys
CapsLock

Appendix C. Features and Specifications

Interface

VGA connector (IN/OUT)
Stereo Headphone/SPDIF jack
Microphone jack
4 Universal Serial Bus (USB) connectors
RJ-11 telephone connector
RJ-45 Ethernet connector
IEEE 1394 connector
TV-in port (Specific models only)
HDMI connector (Specific models only)

ExpressCard slot

54 mm ExpressCard (new card)

Optical drive

CD-ROM, DVD-ROM, CD-RW/DVD ROM, CD-RW/
DVD, or DVD-RW/DVD-ROM, HD-DVD, or Blu-ray
Recordable depending on the model.

Wireless features

Wireless LAN
Bluetooth (Specific models only)
Wireless device switch
CIR port

Camera

Integrated camera

Digital media reader

6-in-1 (SD card, Multi-media Card, Memory Stick, xDPicture Card, Memory Stick Pro, SD pro) digital media slot

Appendix C. Features and Specifications

Specifications --------------------------------------------------------------------------------------------------------------------------------Size

Width: approximate 394 mm
Depth: approximate 285 mm
Height: approximate 34.9 to 39.9 mm

Environment

Maximum altitude without pressurization: 3048 m (10000 ft)
Temperature
– At altitudes up to 2438 m (8000 ft)
– Operating with no optical disc in the drive: 5° to
35°C (41° to 95°F)
– Operating with an optical disc in the drive: 10° to
35°C (50° to 95°F)
– Storage: 0° to 50°C (32° to 122°F)
– At altitudes above 2438 m (8000 ft)
– Maximum operating temperature, 31.3°C (88°F)

Note:
When you charge the battery pack, its temperature must be
at least 10°C (50°F).
Relative humidity:
– Operating with no optical disc in the drive: 8% to 95%
– Operating with an optical disc in the drive: 8% to 80%

Power source
(AC adapter)

Input rating of the AC adapter: 100-240 V ac, 50 to 60 Hz
90 W (with integrated graphics card)/135 W (with discrete
graphics card)

Battery pack

Lithium-ion (Li-Ion) battery pack
– Nominal voltage: 11.1 V dc
– Capacity: 57 Wh

Appendix D. Notices
Notices -------------------------------------------------------------------------------Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program,
or service is not intended to state or imply that only that Lenovo product, program, or
service may be used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead. However, it is
the user’s responsibility to evaluate and verify the operation of any other product,
program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer
of express or implied warranties in certain transactions, therefore, this statement may
not apply to you.
This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without
notice.

Appendix D. Notices

The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change Lenovo
product specifications or warranties. Nothing in this document shall operate as an
express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific
environments and is presented as an illustration. The result obtained in other operating
environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web sites.
The materials at those Web sites are not part of the materials for this Lenovo product,
and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation.
Actual results may vary. Users of this document should verify the applicable data for
their specific environment.
The software interface and hardware configuration described in all the manuals
included with your computer may not match the actual configuration of the computer
you purchased.

Export classification notice
This product is subject to the Untied States Export Administration Regulations (EAR) and
has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported
except to any of the embargoed countries in the EAR E1 country list.

Television output notice
The following notice applies to models that have the factory-installed television-output
feature.
This product incorporates copyright protection technology that is protected by U.S.
patents and other intellectual property rights. Use of this copyright protection
technology must be authorized by Macrovision, and is intended for home and other
limited viewing uses only unless otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited.

Appendix D. Notices

Wireless related information --------------------------------

Wireless Interoperability
Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless
LAN product that is based on Direct Sequence Spread Spectrum (DSSS),
Complementary Code Keying (CCK), and/or Orthogonal Frequency Division
Multiplexing (OFDM) radio technology, and is compliant to:
The IEEE 802.11a/b/g/n Standard on Wireless LANs, as defined and approved by
the Institute of Electrical and Electronics Engineers.
The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.
Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that
is compliant to Bluetooth Specification 2.0 + EDR as defined by the Bluetooth SIG.
Following profiles are supported by Bluetooth Daughter Card:
Generic Access
Service Discovery
Serial Port
Dial-up Networking
FAX
LAN Access using PPP
Personal Area Network
Generic Object Exchange
Generic Object Push
File Transfer
Synchronization
Audio Gateway
Headset
Printer
Human Interface Devices (Keyboard/Mouse)
Basic Image
Handsfree
AV

Appendix D. Notices

Usage Environment and Your Health
Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit radio frequency
electromagnetic energy like other radio devices. However, the level of energy emitted is
far much less than the electromagnetic energy emitted by wireless devices like for
example mobile phones.
Due to the fact that Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card
operate within the guidelines found in radio frequency safety standards and
recommendations, Lenovo believes the integrated wireless cards are safe for use by
consumers. These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situation or environment, the use of Wireless LAN PCI Express Mini Card or
Bluetooth Daughter Card may be restricted by the proprietor of the building or
responsible representatives of the organization. These situations may for example
include:
Using the integrated wireless cards on board of airplanes, or in hospitals
In any other environment where the risk of interference to other devices or services is
perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a specific
organization (e.g., airport or hospital), you are encouraged to ask for authorization to
use Wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on
the computer.

Appendix D. Notices

Electronic Emissions Notices ------------------------------The following information refers to IdeaPad Y710, machine type 17305.

Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, used, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee the interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult an authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. Proper cables and connectors are available from Lenovo authorized
dealers. Lenovo is not responsible for any radio or television interference caused by
using other than recommended cables or connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

Appendix D. Notices

Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27650
U.S.A.
Telephone: (919) 294-5900

Industry Canada Class B Emission Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union EMC Directive Conformance Statement
This product is in conformity with the protection requirements of EU Council Directive
2004/108/EC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-Lenovo option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with licensed
communication devices.
Properly shielded and grounded cables and connectors must be used in order to reduce
the potential for causing interference to radio and TV communications and to other
electrical or electronic equipment. Such cables and connectors are available from Lenovo
authorized dealers. Lenovo cannot accept responsibility for any interference caused by
using other than recommended cables and connectors.

Appendix D. Notices

Japanese VCCI Class B Statement

Japanese compliance for products less than or equal to 20A per phase.

Lenovo product service information
for Taiwan -------------------------------------------------------------------------

WEEE and Recycling Statements ----------------------

General Recycling Statement
Lenovo encourages owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of
programs and services to assist equipment owners in recycling their IT products.
Information on product recycling offerings can be found on Lenovo’s Internet site at
http://www.pc.ibm.com/ww/lenovo/about/environment

Appendix D. Notices

EU WEEE Statements ------------------------------------------------The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries
within the European Union (EU) and Norway. Appliances are labeled in accordance
with European Directive 2002/96/EC concerning waste electrical and electronic
equipment (WEEE). The Directive determines the framework for the return and
recycling of used appliances as applicable throughout the European Union. This label is
applied to various products to indicate that the product is not to be thrown away, but
rather reclaimed upon end of life per this Directive.
Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV
of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste,
but use the collection framework available to them for the return, recycle, recovery of
WEEE and minimize any potential effects of EEE on the environment and human health
due to the presence of hazardous substances. For additional WEEE information go to:
http://consumersupport.lenovo.com.

Japan Recycling Statements --------------------------------

Collecting and Recycling a Disused Lenovo Computer or Monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor
that is the property of the company, you must do so in accordance with the Law for
Promotion of Effective Utilization of Resources. Computers and monitors are
categorized as industrial waste and should be properly disposed of by an industrial
waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its
PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused
computers and monitors. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle
http://www.ibm.com/jp/pc/service/recycle/pcrecycle
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting
and recycling of home-used computers and monitors by the manufacturer was begun on
October 1, 2003. This service is provided free of charge for home-used computers sold
after October 1, 2003. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/personal
http://www.ibm.com/jp/pc/service/recycle/personal

Appendix D. Notices

Disposing of a Lenovo Computer Components
Some Lenovo computer products sold in Japan may have components that contain
heavy metals or other environmental sensitive substances. To properly dispose of
disused components, such as a printed circuit board or drive, use the methods described
above for collecting and recycling a disused computer or monitor.

Disposing a Disused Battery Pack from Lenovo Notebook Computers
Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal
hydride battery pack. If you are a company employee who uses a Lenovo notebook
computer and need to dispose of a battery pack, contact the proper person in Lenovo
sales, service, or marketing, and follow that person’s instructions. You also can refer to
the instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery
If you use a Lenovo notebook computer at home and need to dispose of a battery pack,
you must comply with local ordinances and regulations. You also can refer to the
instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery

Notice for Users in the U.S.A. ------------------------------California Perchlorate Information:
Products containing CR (manganese dioxide) lithium coin cell batteries may contain
perchlorate.
Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.

Appendix D. Notices

Notice on Deleting Data from Your Hard
Disk --------------------------------------------------------------------------------------As computers spread into every corner of life, they process more and more information.
The data on your computer, some of it sensitive, is stored on a storage device called the
hard disk. Before you dispose of, sell, or hand over your computer, you need to delete
that data.
Handing your computer over to someone else without deleting the loaded software,
such as operating systems and application software, may even violate License
Agreements. You are advised to check the terms and conditions of those Agreements.
Deleting the data from the hard disk is not easy.
There are methods that seem to delete the data:
Move the data to the recycle bin, and then choose the Empty recycle bin command.
Use the Delete command.
Format your hard disk, using the software for initializing it.
Using the preinstalled recovery program, bring the hard disk back to factory-ship
state.
These operations, however, only change the file allocation of the data; they do not delete
the data itself. In other words, the data retrieval processing is disabled under an
operating system such as Windows. The data is still there, even though it seems to be
lost. Thus, it is sometimes possible to read the data by use of special software for data
recovery. There is a risk that people of bad faith may read and misuse the critical data on
hard disks for unexpected purposes.
To prevent the leakage of data, it becomes very important that you take responsibility
for deleting all the data from the hard disk when you dispose of, sell, or hand over your
computer. You can destroy the data physically by smashing the hard disk with a
hammer, or magnetically by means of strong magnetic power, thus making the data
unreadable. But we recommend that you make use of the software (payware) or service
(pay service) specifically developed for the purpose.

Appendix D. Notices

Trademarks ---------------------------------------------------------------------The following terms are trademarks of Lenovo in the United States, other countries, or
both:
Lenovo
Microsoft, Windows, Windows Vista and MSN are trademarks of Microsoft Corporation
in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
All other trademarks and registered trademarks are trademarks or registered
trademarks of their respective holders. In this manual, ™ and ® marks are not specified.

Index
A

AC adapter
Jack................................................................3
Using...........................................................46

HaloLighting ................................................. 11, 34
Hard Disk Drive
2nd Hard Disk Drive ............................. 8, 44
Problems .................................................... 63
HDMI connector ............................................. 4, 54
Headphone/SPDIF jack ............................... 10, 55
Help
Customer Support Center ......................... 66
Help and Service ........................................ 65
on the Web ................................................. 65
Hibernation Mode Problems .............................. 59

B
BASS switch ........................................................10
Battery
Charging .....................................................48
Bluetooth
Connecting .................................................56
Interoperability ..........................................86
Switch ...................................................10, 16
Usage Environment ...................................87

I
IEEE 1394 connector ....................................... 4, 51
Indicators ............................................................ 23
Internet ................................................................ 35

Camera ..........................................................16, 32
Caring Your Computer .......................................68
CIR port ...............................................................10
Cleaning
Computer Cover ........................................71
Computer Display......................................72
Computer Keyboard ..................................72
Customer Replaceable Unit (CRU) parts list .....80
Customer Support Center...................................66

Keyboard
Cleaning ..................................................... 71
Problems .................................................... 59
Using .......................................................... 15

Lenovo game zone .............................................. 19

Display
Adjusting ....................................................13
Cleaning .....................................................72
Drivers .................................................................44

E
EasyCapture ........................................................32

F
FCC Statement.....................................................88
Features ...............................................................81
Frequently Asked Questions ..............................57
Function key combinations.................................16

Maintenance ........................................................ 75
Microphone
Built-in .......................................................... 2
External ................................................ 10, 56
Multi-media buttons ....................................... 2, 18
Multi-media Reader Slot .............................. 10, 27

N
Notice
Electronic Emissions .................................. 88
EU Environmental ..................................... 89
for US Users ............................................... 92
Novo button .................................................... 2, 22

Index

Numeric Keypad ................................................. 15
Numeric keys ...................................................... 21

O
Optical drive....................................................6, 25

P
Password
Problems ..................................................... 59
Using .......................................................... 38
PCI Express card (new card) slot ...................4, 52
Power button .........................................................2
Problems
Battery ........................................................ 63
Computer Screen........................................ 61
Display ....................................................... 58
Hard Disk Drive .........................................63
Hibernation Mode...................................... 59
Keyboard .................................................... 59
Password .................................................... 59
Sleep Mode ................................................. 59
Sound.......................................................... 62
Startup ........................................................ 63

Troubleshooting.................................................. 58
TV
TV-in jack ............................................... 6, 28

U
USB port ...................................................... 4, 6, 50

V
VeriFace............................................................... 37
VGA port ................................................... 4, 53, 54
Volume button .................................................... 16

W
Warranty Information ........................................ 77
Web
Help ............................................................ 65
Wireless LAN
Antennas ...................................................... 1
Connecting ................................................. 36
Interoperability .......................................... 86
Switches ............................................... 10, 16
Usage Environment ................................... 87

R
Read This First ......................................................ii
Remote. ................................................................ 31

S
Security ................................................................ 37
Security keyhole ....................................................6
ShuttleCenter ...................................................... 28
Speaker ..................................................................2
Specifications....................................................... 83
Storage Media
Handling .................................................... 70
Subwoofer .............................................................8

T
Touch inductive panel ..............................2, 17, 18
Touch pad........................................................2, 14
Trademarks ......................................................... 94

P/N: 147001707

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