Lenovo (English) User Guide Legion Y25f 10 Monitor En Ug 201712

2017-12-13

User Manual: Lenovo (English) User Guide - Lenovo Legion Y25f-10 Monitor Lenovo Legion Y25f-10 Lenovo Legion Y25f-10

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Lenovo
Y25f-10
(H17245FY0)

User Guide

Product numbers
65D9-GCC4-WW

First Edition (July 2017)
© Copyright Lenovo 2017.
LENOVO products, data, computer software, and services have been developed exclusively at private expense
and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and
restricted rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are
delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is
subject to restrictions set forth in Contract No. GS-35F-05925.

Contents
Safety information...................................................................................................................................................... iii
General Safety guidelines..............................................................................................................................................iii
Chapter 1. Getting started....................................................................................................................................... 1-1
Shipping contents.........................................................................................................................................................1-1
Notice for use...............................................................................................................................................................1-2
Product overview.........................................................................................................................................................1-3
Types of adjustments..............................................................................................................................................1-3
Tilt..........................................................................................................................................................................1-3
Swivel....................................................................................................................................................................1-3
Height Adjustment.................................................................................................................................................1-4
Pivot.......................................................................................................................................................................1-4
Monitor controls.....................................................................................................................................................1-5
Cable lock slot........................................................................................................................................................1-5
Setting up your monitor...............................................................................................................................................1-6
Connecting and turning on your monitor...............................................................................................................1-6
Chapter 2. Adjusting and using your monitor....................................................................................................... 2-1
Comfort and accessibility............................................................................................................................................2-1
Arranging your work area......................................................................................................................................2-1
Positioning your monitor.......................................................................................................................................2-1
Quick tips for healthy work habits.........................................................................................................................2-2
Adjusting your monitor image.....................................................................................................................................2-3
Using the direct access controls.............................................................................................................................2-3
Using the On-Screen Display (OSD) controls.......................................................................................................2-4
Selecting a supported display mode.......................................................................................................................2-9
Understanding power management............................................................................................................................2-10
Caring for your monitor.............................................................................................................................................2-11
Detaching the monitor base and stand.......................................................................................................................2-11
Wall Mounting (Optional)..........................................................................................................................................2-11
Chapter 3. Reference information........................................................................................................................... 3-1
Monitor specifications..................................................................................................................................................3-1
Troubleshooting...........................................................................................................................................................3-3
Manually installing the monitor driver..................................................................................................................3-5
Installing the monitor driver in Windows 7.......................................................................................................3-5
Installing the monitor driver in Windows 8/8.1.................................................................................................3-6
Installing the monitor driver in Windows 10.....................................................................................................3-7
Getting further help............................................................................................................................................3-7
Appendix A. Service and Support.......................................................................................................................... A-1
Registering your option...............................................................................................................................................A-1
Online technical support.............................................................................................................................................A-1
Telephone technical support.......................................................................................................................................A-1
Appendix B. Notices..................................................................................................................................................B-1
Recycling information................................................................................................................................................B-2
Trademarks..................................................................................................................................................................B-2
Power cords and power adapters................................................................................................................................. B-3

Contents ii

Safety information
General Safety guidelines
For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.

DANGER
To avoid shock hazard:
•
•
•
•
•
•

Do not remove the covers.
Do not operate this product unless the stand is attached.
Do not connect or disconnect this product during an electrical storm.
The power cord plug must be connected to a properly wired and grounded power outlet.
Any equipment to which this product will be attached must also be connected to
properly wired and grounded power outlets.
To isolate the monitor from the electrical supply, you must remove the plug from the
power outlet. The power outlet should be easily accessible.

To take special precautions to avoid the introduction of hazards when operating, installing,
servicing, transporting or storing equipment, the necessary instructions shall be made
available.
To reduce the risk of electric shock, do not perform any servicing other than that contained
in the operating instructions unless you are qualified to do so.
Handling:
•

If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved
or lifted by two people.

Make sure the light bar is located downside when using VESA mount setup.

To prevent possible hearing damage, do not listen at high volume levels for long periods.
Warning for excessive sound pressure from earphones and headphones. Excessive sound
pressure fromearphones and headphones can cause hearing loss. Adjustment of the equalizer
to maximum increases the earphones and headphones output voltage and therefore the sound
pressure level.

iii

Chapter 1. Getting started
This User’s Guide provides detailed operation instructions for the user. For quick instruction
overview, please see the Setup Poster for brief information.

Shipping contents
The product package should include the following items:
•

Information Flyer

•

Flat Panel Monitor

•

CD ROM

•

Power Cord&Adapter

•

USB 3.0 Cable

•

HDMI Cable

•

DP Cable

•

Base

•

Stand

HDMI

Chapter 1.

1-1

Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.

1. Place your monitor with the screen face down on a soft flat surface.
2. Align the stand assembly bracket to the monitor.
3. Insert the bracket towards monitor until it locks in place.
Note: To install a VESA mount, please see "Wall Mounting (Optional)" on page 2-11.
Don’t press hard screen(screen arch up).

Chapter 1.

1-2

Product overview
This section will provide information on adjusting monitor positions, setting user controls,
and using the cable lock slot.

Types of adjustments
Tilt

Please see the illustration below for an example of the tilt range.

-5

Swivel

22

With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable
viewing angle.

Chapter 1.

1-3

Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.

Pivot
Before the monitor is displayed in the vertical direction, it should be fully lift up and fully
tilted to avoid collisions.

90°

90°

Chapter 1.

1-4

Monitor controls
The keypad controls on the panel frame are accesses to various functions.
lenovo Y25f

Gaming overall settings

1920×1080/60Hz/DP

Mode Switch
LightBalance

0

Over Drive
HDR(HDMI)
Refresh rate num

For information on how to utilize these keypad controls, please see "Adjusting your monitor
image" on page 2-3.

Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor.

Chapter 1.

1-5

Setting up your monitor
This section provides information on how to set up your monitor.

Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iii before carrying out this procedure.
1. Power off your computer and all attached devices, then unplug the computer power cord.

2. Assembled Line Cleaner as shown below.

3. Connect the cables according to below icon indication.

Chapter 1.

1-6

4. Connect one end of the DP cable to the DP connector on the back of the computer, and
the other end to the DP connector on the monitor. Lenovo recommends that customers
who require to use the Display Port input on their monitor purchase the "Lenovo Display
Port to Display Port cable 0A36537".
www.lenovo.com/support/monitoraccessories

5. Connect one end of the HDMI cable to the HDMI connector on the back of the computer,
and the other end to the HDMI connector on the monitor. Lenovo recommends that
customers who require to use the HDMI input on their monitor purchase the “Lenovo
HDMI to HDMI cable OB47070”.
www.lenovo.com/support/monitoraccessories

Chapter 1.

1-7

6. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source
from Display Port, or HDMI.
Note: The audio output in HDMI/DP modes.

7. The place of hanging a headset.
•

Open headphones hanging slots

•

Close headphones hanging slot.

Chapter 1.

1-8

8. Connect one end of the USB cable to the USB upstream terminal on the back of the
monitor, and connect the other end of the USB cable to an appropriate USB port on your
computer.

9. Connect one end of the USB cable to the USB downstream terminal on the side of the
monitor, and connect the other end of the USB cable to an appropriate USB port on your
device.
Note: The USB downstream port does not provide power while the monitor switch is off
and the upstream port does not connect USB cable to the computer.

10. Insert the Adapter into the monitor, then plug the monitor power cord and the computer
cord into grounded electrical outlets.
Chapter 1.

1-9

Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certified power
supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC
60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2) shall be used.
Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation
H05RR-F 3G 0.75mm2) shall be used.

11. Power on the monitor and the computer.

Chapter 1.

1-10

12. When you install the monitor driver, download the driver that corresponds to your
monitor model from the Lenovo website http://support.lenovo.com/docs/y25f_10. Refer
to the "Manually installing the monitor driver" on page 3-5 section to install the driver.

Chapter 1.

1-11

Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.

Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and
to avoid discomfort. Arrange your workplace and the equipment you use to suit your
individual needs and the kind of work that you perform. In addition, use healthy work habits
to maximize your performance and comfort while using your computer. For more detailed
information on any of these topics, visit the Healthy Computing Web site at: http://www.
lenovo.com/healthycomputing/.

Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in
comfort.
Organize your work area to match the way you use materials and equipment. Keep your
work area clean and clear for the materials that you typically use and place the items that
you use most frequently, such as the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture. The following topics
describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering the
following items:
•

Viewing distance: Optimal viewing distances for monitors range from approximately
510 mm to 760 mm (20 in to 30 in) and can vary depending on ambient light and time
of day. You can achieve different viewing distances by repositioning your monitor
or by modifying your posture or chair position. Use a viewing distance that is most
comfortable for you.

•

Monitor height: Position the monitor so your head and neck are in a comfortable and
neutral (vertical, or upright) position. If your monitor does not have height adjustments,
you might have to place books or other sturdy objects under the base of the monitor
to achieve the desired height. A general guideline is to position the monitor such that
the top of the screen is at or slightly below your eye-height when you are comfortably
seated. However, be sure to optimize your monitor height so the line of site between
your eyes and the center the monitor suits your preferences for visual distance and
comfortable viewing when your eye muscles are in a relaxed state.

•

Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and
to accommodate your preferred head and neck posture.

•

General location: Position your monitor to avoid glare or reflections on the screen from
overhead lighting or nearby windows.

Chapter 2.

2-1

The following are some other tips for comfortable viewing of your monitor:
•

Use adequate lighting for the type of work you are performing.

•

Use the monitor brightness, contrast controls, if equipped to optimize the image on your
screen to meet your visual preferences.

•

Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow your eye
muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision
care specialist for advice.

Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you
remain comfortable and productive while you use your computer.
•

Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while using
your computer. Be sure to optimize the position and orientation of your equipment
by following the tips outlined in "Arranging your work area" on page 2-1 so you can
maintain a comfortable and productive posture. Also, be sure to use the adjustment
capabilities of your computer components and office furniture to best suit your
preferences now and as your preferences change over time.

•

Minor changes in posture can help avoid discomfort: The longer you sit and work
with your computer, the more important it is to observe your working posture. Avoid
assuming any one posture for an extended period of time. Periodically make minor
modifications in your posture to help deter any discomforts that might arise. Make use
of any adjustments that your office furniture or equipment provide to accommodate
changes in posture.

•

Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from your
work. Periodically, stand up from your work area, stretch, walk for a drink of water, or
otherwise take a short break from using your computer. A short break from work gives
your body a welcome change in posture and helps to ensure you remain comfortable and
productive while you do work.

Chapter 2.

2-2

Adjusting your monitor image
This section describes the control features to adjust your monitor image.

Using the direct access controls
The direct access controls can be used when the On-Screen Display (OSD) is not displayed.
Icon
1

2

Control

Description

Refresh Rate on Screen

Press and hold for 3 seconds will open/close the
Rate- Refreshing on Screen

Mode Switch

Direct access to Mode Switch

Input Source

Switches the video input source

Scaling switch

Press and hold for 3 seconds will be direct access
to Scaling switch

Exit

Exit and return to previous level
Shift back to previous level when in OSD mode

Light Balance

Direct access to the shading adjustment

DDC-CI

Press and hold for 10 seconds to enable or disable
the DDC-CI function

3

Right browsing key
Increase/Up

For increasing the value on adjustment bar/tune in
Press to move to previous item

Brightness

Direct access to Brightness adjustment

OD On/Off

Press and hold for 3 seconds will enable OD/
Disable OD

4

Left browsing key
Decrease/Down

For decreasing the value on adjustment bar/tune in
Press to move to next item
To access OSD menu

Menu
5
Enter

Press to confirm selection
Press and hold for 10 seconds will lock menu/unlock menu
Press to enter next level on main menu/sub menu
status or enter previous level on adjustment bar

Chapter 2.

2-3

Using the On-Screen Display (OSD) controls
To adjust the settings, the user controls can be viewed through the OSD.
lenovo Y25f

Gaming overall settings

1920×1080/60Hz/DP

Mode Switch
LightBalance

0

Over Drive
HDR(HDMI)
Refresh rate num

To use the controls:
1. Press

to open the main OSD menu.

2. Use or to move among the icons. Select an icon and press to access the selected
function. If there is a sub-menu, you can move between options using or , then
press to select that function. Use or to make adjustments then press  to save.
3. Press

to move backwards through the sub-menus and exit from the OSD.

4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow
adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold for 10 seconds to
disable / enable DDC/CI function. A message "DDC/CI disable" is shown on the screen.
6. Press and hold

for 3 seconds to disable / enable OD function.

7. Use OSD Exit Key, press and hold

for 3 seconds to open Scaling switch function.

Chapter 2.

2-4

Table 2-1. OSD functions
OSD Icon on Main
Menu

Display overall settings

Submenu

Description

Brightness

Adjusts overall screen brightness.

Contrast

Adjusts difference between light
and dark areas.

Color

Adjusts intensity of red,green,
and blue.

Controls and
Adjustments

Preset mode
• Neutral
• sRGB
• Reddish
• Bluish
Custom
• Red: Increases or decreases
the saturation of Red in the
image.
• Green: Increases or decreases
the saturation of Green in the
image.
• Blue: Increases or decreases
the saturation of Blue in the
image.
Saturation

Set the color of purity

DCR

Enable dynamic contrast ratio.

Low Blue Light

Select to On/Off Low Blue Light
• On
• Off

*Low Blue Light Mode is reducing the blue light content.

Chapter 2.

2-5

Table 2-1. OSD functions
OSD Icon on Main
Menu

Submenu

Description

Gaming overall settings

Mode Switch

Direct access to Gaming Mode
Switch

Controls and
Adjustments

• Default
• FPS1
• FPS2
• Racing
• RTS
• Game1
• Game2
Light Balance

Adjusts screen bright or dim.

Over Drive

• Extreme
• Normal
• OFF

HDR(HDMI)

Enable HighDynamic Range

Refreshrate num

• Off
• Topleft
• Bottom Left
• Bottom Right

Image Properties settings Scaling

Selects type of scaled image.
• Full Screen
• Original AR
• 1:1
• 17" (4:3)
• 19" (1:1)
• 19" (16:10)
• 21.5"(16:9)
• 22" (16:10)

Chapter 2.

2-6

Table 2-1. OSD functions
OSD Icon on Main
Menu

Submenu

Description

Functions

Input Signal

This monitor can accept video
signals through two different
connectors. Most desktop
computers use a analog
connector. Select digital among
OSD Controls when you use DP
/ HDMI connector.

Controls and
Adjustments

- Select 1-HDMI (digital)
- Select 2-DP (digital)
Always On USB

• Off
• On
Always On USB Off: When
system power saving, All USB
downstream port will be sleep
mode include BC port.
Always On USB On: When
system power saving, All USB
downstream port will be sleep
mode besides BC port.

DP Select

Select DP 1.1 or 1.2.
• DP 1.1.
• DP 1.2.

Options

Information

Shows resolution, refresh rate,
and product details.
Note: This screen offers
information only, and (does) not
allow for setting changes.

Language

Changes languages of menu.
Note: The selected language
only affects the language of
the OSD. It has no effect on
any software running on the
computer.

*In most games the use of Normal Mode (response time) is recommended as the use of Extreme
Mode(response time) may result in reduced display quality.Users should check Extreme Mode (response
time) toverify if it is compatible with any game they would like to use it with.

Chapter 2.

2-7

Table 2-1. OSD functions
OSD Icon on Main
Menu

Submenu

Description

Options

Menu Position

Adjusts menu location.

Controls and
Adjustments

Default
The menu position to the default
settings.
Custom
• Horizontal: Changes the
horizontal position of the
OSD.
• Vertical: Changes the vertical
position of the OSD.
Accessibility

Changes button repeat rate and
menu time-out settings.
Button repeat rate
• Off
• Default
• Slow
Menu time out
Set the duration of time that the
OSD will remain active when
no operation is performed ( ).

Factory Reset

User Settings restore default
values

Chapter 2.

2-8

Selecting a supported display mode
The display mode of the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation on how to change display modes.
The image size, position and shape might be changed when the display mode changes. This
is normal and the image can be re-adjusted using automatic image setup and the image
controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat
Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to reattach
the CRT monitor temporarily until you have re-configured the system; preferably to 1920 x
1080 at 60 Hz, which is a common display mode.
The display modes shown below have been optimized at the factory.
Table 2-2. Factory set display modes
Timing

Refresh rate(Hz)

640x480

60 Hz

640x480

67 Hz

640x480

72 Hz

640x480

75 Hz

640x480

120 Hz

720x400

70 Hz

800x600

56 Hz

800x600

60 Hz

800x600

72 Hz

800x600

75 Hz

800x600

100 Hz

800x600

120 Hz

832x624

75 Hz

1024x768

60 Hz

1024x768

70 Hz

1024x768

75 Hz

1024x768

100 Hz

1024x768

120 Hz

1280x1024

60 Hz

1280x1024

75 Hz

1440x900

60 Hz

1680x1050

60 Hz

1920x1080

60 Hz

1920x1080

100 Hz

1920x1080

120 Hz

1920x1080

144 Hz
Chapter 2.

2-9

Understanding power management
Power management is invoked when the computer recognizes that you have not used your
mouse or keyboard for a user-definable period. There are several states as described in the
table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-3. Power indicator
State

Power Indicator

Screen

On

White

Normal

Standby/
Suspend

Amber

Blank

Restoring
Operation

Compliance

Press a key or
move the mouse
There may be
a slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.

Off

Off

Blank

Press the power
button
There may be
a slight delay
before the image
reappears.

Chapter 2.

2-10

Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor. Do not:
•

Apply water or liquid directly to your monitor.

•

Use solvents or abrasives.

•

Use flammable cleaning materials to clean your monitor or any other electrical
equipment.

•

Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen.

•

Use any cleaner which contains an anti-static solution or similar additives. This may
harm the coating of the screen area.

Do:
•

Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen.

•

Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the screws from base before detaching base and stand from the monitor.

Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD display
from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.

Chapter 2.

2-11

Step 3: Remove the base and stand from the monitor, refer to "Detaching the monitor base
and stand" on page 2-11.

Step 4: Connect all cables on the back of the monitor.

Step 5: Attach the mounting bracket
from
the VESA compatible wall mounting kit (100mm
VESA
hole
x100mm distance), the type of VESA mounting screw is M4 x 10 mm.
VESA hole

Step 6: Attach the LCD display to the wall, and follow the instructions in the wall-mounting
kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 2.

2-12

Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the monitor
driver, troubleshooting information, and service information.

Monitor specifications
Table 3-1. Monitor specifications for type-model 65D9-GCC4-WW
Dimensions

Depth

234.7 mm (9.24 in.)

Height

496.0 mm (19.53 in.)

Width

557.3 mm (21.94 in.)

Stand

Tilt

Range: -5° ~ 22°

VESA mount

Supported

100 mm x 100 mm (3.94 in. x 3.94 in.)

Image

Viewable image size

622.28 mm (24.5 in.)

Maximum height

302.616 mm (11.91 in.)

Maximum width

543.744 mm (21.40 in.)

Pixel pitch

0.2832 mm (0.0111 in.)

Response time

Normal: 4ms
Extreme: 1ms

AC/DC adapter

Model

PA-1650-72

Trade mark

Lenovo

Rating

Input: 100-240V~, 50-60Hz, 1.8A
Output: 20V

, 3.25A

Power consumption

Normal operation

26W

Note: Power
consumption figures are
for the monitor and the
power supply combined

Standby/Suspend

<0.5W

Off

<0.3W at 100VAC and 240VAC

Note: without USB/
Webcam/external
speaker

Chapter 3.

3-1

Table 3-1. Monitor specifications for type-model 65D9-GCC4-WW
Video input DP (Digital) Interface

DP

Input signal

VESA TMDS (Panel Link™)/DP

Horizontal
addressability

1920 pixels (max)

Vertical addressability 1080 lines (max)
Clock frequency
Video input DP (Digital) Interface

332 MHz
HDMI

Input signal

VESA TMDS (Panel Link™)/HDMI

Horizontal
addressability

1920 pixels (max)

Vertical addressability 1080 lines (max)
Clock frequency
Communications

VESA DDC/CI

Supported display modes Horizontal frequency

Temperature

Humidity

332 MHz
200.7KHz-241.5KHz

Vertical frequency

48Hz-144Hz

Native Resolution

1920 x 1080 at 60Hz

Operating

0° to 40° C (32° to 104° F)

Storage

-20° to 60° C (-4° to 140° F)

Shipping

-20° to 60° C (-4° to 140° F)

Operating

10% to 80% non-condensing

Storage

5% to 95% non-condensing

Shipping

5% to 95% non-condensing

Chapter 3.

3-2

Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate
to your problem.
Table 3-2. Troubleshooting
Problem
The words "Out of
Range" are shown on
the screen, and the
power indicator is
flashing green.

Possible cause
The system is set to a
display mode which is
not supported by the
monitor.

Suggested action

Reference

If you are replacing an old "Selecting a
monitor, reconnect it and supported display
adjust the display mode to mode" on page 2-9
within the specified range
for your new monitor.
If using a Windows
system, restart the system
in safe mode, then select
a supported display mode
for your computer.
If these options do not
work, contact the Support
Center.

The image quality is
unacceptable.

The video signal cable
is not connected with
the monitor or system
completely.

Be sure the signal cable
is firmly plugged into the
system and monitor.

"Connecting and
turning on your
monitor" on page 1-6

The color settings may
be incorrect.

Select another color
setting from the OSD
menu.

"Adjusting your
monitor image" on
page 2-3

The automatic image
setup function was not
performed.

Perform automatic image
setup.

"Adjusting your
monitor image" on
page 2-3

The power indicator is
not lit and there is no
image.

• The monitor’s power • Be sure the power cord "Connecting and
turning on your
switch is not switched
is connected properly.
monitor" on page 1-6
on.
• Be sure the outlet has
• The power
power.
cord is loose or
• Power on the monitor.
disconnected.
• Try using another power
• There is no power at
cord.
the outlet.
• Try using another
electrical outlet.

Screen is blank and
power indicator is
amber.

• Press any key on the
The monitor is in
keyboard or move
Standby/Suspend mode.
the mouse to restore
operation.

"Understanding
power management"
on page 2-10

• Check the Power
Options settings on your
computer.

Chapter 3.

3-3

Table 3-2. Troubleshooting
Problem
The power indicator is
amber, but there is no
image.

Possible cause

Suggested action

The video signal cable Be sure the video cable is "Connecting and
is loose or disconnected connected with the system turning on your
from the system or
properly.
monitor" on page 1-6
monitor.
The monitor brightness Adjust the brightness and
and contrast are at the
contrast setting on the
OSD menu.
lowest setting.

One or more of
the pixels appear
discolored.

Reference

This is a characteristic
of the LCD technology
and is not an LCD
defect.

"Adjusting your
monitor image" on
page 2-3

If there are more than five Appendix A. "Service
pixels missing, contact the and Support" on page
Support Center
A-1

Adjust the resolution
"Adjusting your
settings on your system to monitor image" on
match the native resolution page 2-3
• Horizontal or vertical • Your system Display
for this monitor: 1920 x
lines through the
Properties setting
1080 at 60 Hz.
image.
have not been
Perform automatic image "Selecting a
optimized.
setup. If automatic image supported display
setup does not help,
mode" on page 2-9
perform manual image
setup.
• Fuzzy lines in text or • Image setup has not
a blurry image.
been optimized.

When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on your
system.

See the Advanced
section of your
system’s display
properties.

Chapter 3.

3-4

Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 8/8.1 and Windows 10.

Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows
7 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/y25f_10, find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel, Hardware and
Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 7
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)).
14. Select the "leny25f.inf" file and click the Open button. Click the OK button.
15. In the new window, select leny25f and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a
refresh rate of 60 Hz.

Chapter 3.

3-5

Installing the monitor driver in Windows 8/8.1
To use the Plug and Play feature in Microsoft Windows 8/8.1, do the following:
1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows
8/8.1 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/y25f_10, find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel, Hardware and
Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 8&8.1
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)).
14. Select the "leny25f.inf" file and click the Open button. Click the OK button.
15. In the new window, select leny25f and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.

Chapter 3.

3-6

Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows
10 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/y25f_10 , find the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control
Panel, then double click the icon of Hardware and Sound, and then click Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)).
14. Select the "leny25f.inf" file and click the Open button. Click the OK button.
15. In the new window, select leny25f and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a
refresh rate of 60 H.z

Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For more
information on contacting the Support Center, please see "Service and Support" on page A-1.

Chapter 3.

3-7

Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo
Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register

Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might
be entitled to service at your location. A Lenovo technical support representative can help
you determine the best alternative.

Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the
support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support
is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while
you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://www.lenovo.com/support
Country or Region

Telephone Number

China

400-990-8888

South Africa

800982393

Argentina

0800-444-2722(Spanish)

Australia

1300-557-073

Austria

800295730(German)

Belgium

80076524(French, Dutch)

Bolivia

800-100-764(Spanish)

Appendix A.

A-1

Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described
in this document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other
life support applications where malfunction may result in injury or death to persons.
The information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The materials at
those Web sites are not part of the materials for this Lenovo product, and use of those Web
sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is no guarantee
that these measurements will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results may vary.
Users of this document should verify the applicable data for their specific environment.
Appendix B.

B-1

Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of programs
and services to assist equipment owners in recycling their IT products. For information on
recycling Lenovo products, go to:
http://www.lenovo.com/lenovo/environment/recycling

Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that
is the property of the company, you must do so in accordance with the Law for Promotion
of Effective Utilization of Resources. Computers and monitors are categorized as industrial
waste and should be properly disposed of by an industrial waste disposal contractor certified
by a local government. In accordance with the Law for Promotion of Effective Utilization
of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for
the collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service
is provided free of charge for home-used computers sold after October 1, 2003. For details,
visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.

Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Appendix B. B-2

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.

Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not
use the ac power cord for other devices.

Appendix B.

B-3



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