Lenovo User Guide D22 10 Monitor Ug En

2018-07-17

User Manual: Lenovo User Guide Lenovo D22-10 Monitor Lenovo D22-10 Monitor

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Lenovo
D22-10
User Guide

Product Number
65E4-KCC6-WW

First Edition (04 2018)
© Copyright Lenovo 2018.All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction
and -disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered
pursuant a -General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in
Contract No. -GS-35F-05925.

i

©Copyright Lenovo 2018

Contents

Product Number ....................................................................................................................................................................... i
Contents .................................................................................................................................................................................. ii
Safety information .................................................................................................................................................................. iii
Chapter 1

Getting started ................................................................................................................................................ 1-1

Shipping contents .............................................................................................................................................................. 1-1
Notice for use .................................................................................................................................................................... 1-1
Product overview ............................................................................................................................................................... 1-2
Types of adjustments ......................................................................................................................................................... 1-2
User controls...................................................................................................................................................................... 1-2
Cable lock slot .................................................................................................................................................................... 1-3
Setting up your monitor .................................................................................................................................................... 1-3
Connecting and turning on your monitor .......................................................................................................................... 1-3
Registering your option ..................................................................................................................................................... 1-5
Chapter 2
Adjusting and using your monitor .................................................................................................................... 2-1
Comfort and accessibility................................................................................................................................................... 2-1
Arranging your work area .................................................................................................................................................. 2-1
Positioning and viewing your monitor ............................................................................................................................... 2-1
Quick tips for healthy work habits ..................................................................................................................................... 2-2
Eye Strain ........................................................................................................................................................................... 2-2
Low Blue Light.................................................................................................................................................................... 2-2
Accessibility information ................................................................................................................................................... 2-3
Adjusting your monitor image ........................................................................................................................................... 2-4
Using the direct access controls ........................................................................................................................................ 2-4
Using the On-Screen Display (OSD) controls ..................................................................................................................... 2-4
Selecting a supported display mode .................................................................................................................................. 2-7
Understanding power management .................................................................................................................................. 2-7
Caring for your monitor ..................................................................................................................................................... 2-8
Detaching the monitor stand ............................................................................................................................................. 2-8
Wall Mounting (Optional) .................................................................................................................................................. 2-8
Chapter 3
Reference information ..................................................................................................................................... 3-1
Monitor specifications ....................................................................................................................................................... 3-1
Troubleshooting ................................................................................................................................................................. 3-2
Manual image setup .......................................................................................................................................................... 3-3
Manually installing the monitor driver .............................................................................................................................. 3-4
Service information ........................................................................................................................................................... 3-6
Appendix A
Service and Support ..................................................................................................................................... A-1
Registering your option ..................................................................................................................................................... A-1
Online technical support ................................................................................................................................................... A-1
Telephone technical support ............................................................................................................................................. A-1
Appendix B
Notices ........................................................................................................................................................ B-1
Recycling information ........................................................................................................................................................ B-1
Collecting and recycling a disused Lenovo computer or monitor...................................................................................... B-2
Disposing of Lenovo computer components ..................................................................................................................... B-2
Trademarks ........................................................................................................................................................................ B-2

©Copyright Lenovo 2018

ii

Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.

DANGER

To avoid shock hazard:

Do not remove the covers.

Do not operate this product unless the stand is attached.

Do not connect or disconnect this product during an electrical storm.

The power cord plug must be connected to a properly wired and grounded power outlet.

Any equipment to which this product will be attached must also be connected to
properly wired and grounded power outlets.

To isolate the monitor from the electrical supply, you must remove the plug from the
power outlet. The power outlet should be easily accessible.
To take special precautions to avoid the introduction of hazards when operating, installing,
servicing, transporting or storing equipment, the necessary instructions shall be made available.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
Handling:

If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or
lifted by two people.

iii

©Copyright Lenovo 2018

Chapter 1 Getting started
This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please
see the Setup Poster for brief information.

Shipping contents







The product package should include the following items:
Information Flyer
Flat Panel Monitor
Power Cord
Analog Interface Cable
Monitor Stand
Monitor base

Notice for use
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by
rough handling or excessive pressure.

1. Place your monitor with the screen face down on a soft flat surface.
2. Align the stand assembly bracket to the monitor.
3. Insert the bracket towards monitor until it locks in place.
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-7.

1-1 D22-10 Flat Panel Monitor User’s Guide

Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable
lock slot.

Types of adjustments
Tilt

Please see the illustration below for an example of the tilt range.

User controls

Your monitor has controls on the front which are used to adjust the display.

For information on how to use these controls, please see “Adjusting your monitor image ” on
page 2-3.

Chapter 1 Getting Started 1-2

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please
follow the instructions that came with the cable lock to attach it.

Setting up your monitor
This section provides information to help you set up your monitor.

Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iv before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power cord.

2. Connect the analog signal cable to the D-SUB connector of the monitor and the other end on the
back of the computer.

1-3 D22-10 Flat Panel Monitor User’s Guide

3. Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and
the other end to the HDMI connector on the monitor. Lenovo recommends that customers who
require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI
cableOB47070”.
For more information, go to the following:
www.lenovo.com/support/monitoraccessories

4. Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and/or equipment regulations shall be considered. A certified power supply cord
not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation
H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord
be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.

5. Power on the monitor and the computer.

Chapter 1 Getting Started 1-4

6. To install the monitor driver, you must download it from Lenovo website
(www.lenovo.com/support/D22_10) and follow the instructions on page 3-4.

Registering your option

Thank you for purchasing this Lenovo TM product. Please take a few moments to
register your product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing products and
services that are important to you, as well as in developing better ways to communicate
with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.

1-5 D22-10 Flat Panel Monitor User’s Guide

Chapter 2 Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.

Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and
to avoid discomfort. Arrange your workplace and the equipment you use to suit your
individual needs and the kind of work that you perform. In addition, use healthy work
habits to maximize your performance and comfort while using your computer.

Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your
work area clean and clear for the materials that you typically use and place the items
that you use most frequently, such as the computer mouse or telephone, within the
easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.

Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the
following items:
● Viewing distance:
Optimal viewing distances for monitors range from approximately 510mm to 760mm
(20 in to 30 in) and can vary depending on ambient light and time of day. You can
achieve different viewing distances by repositioning your monitor or by modifying
your posture or chair position. Use a viewing distance that is most comfortable for
you.
● Monitor height:
Position the monitor so your head and neck are in a comfortable and neutral (vertical,
or upright) position. If your monitor does not have height adjustments, you might
have to place books or other sturdy objects under the base of the monitor to achieve
the desired height. A general guideline is to position the monitor such that the top of
the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your
eyes and the center the monitor suits your preferences for visual distance and
comfortable viewing when your eye muscles are in a relaxed stated.
● Tilt :
Adjust the tilt of your monitor to optimize the appearance of the screen content and to
accommodate your preferred head and neck posture.
● General location:
Position your monitor to avoid glare or reflections on the screen from overhead
lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
● Use adequate lighting for the type of work you are performing.
● Use the monitor brightness, contrast, and image adjustment controls, if equipped, to
optimize the image on your screen to meet your visual preferences.
● Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow your
eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a
vision care specialist for advice.

2-1 D22-10 Flat Panel Monitor User’s Guide

Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
● Good posture starts with equipment setup:
The layout of your work area and the setup of your computer equipment have a large
effect on your posture while using your computer. Be sure to optimize the position
and orientation of your equipment by following the tips outlined in “Arranging your
work area ” on page 2-1 so you can maintain a comfortable and productive posture.
Also, be sure to use the adjustment capabilities of your computer components and
office furniture to best suit your preferences now and as your preferences change over
time.
● Minor changes in posture can help avoid discomfort:
The longer you sit and work in front of your computer, the more important it is to
observe your working posture. Avoid as summing any one posture for an extended
period of time. Periodically make minor modifications in your posture to help deter
any discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
● Short, periodic breaks help ensure healthy computing:
Because computing is primarily a static activity, it is particularly important to take
short breaks from your work. Periodically, stand up in front of your work area, stretch,
walk for a drink of water, or otherwise take a short break from using your computer.
A short break from work gives your body a welcome change in posture and helps to
ensure you remain comfortable and productive while you do work.

Eye Strain
● Break Times
Computer users should take some time away from the screen especially if working for
prolong hours. Generally, it is recommended to take short breaks (5 – 15 min.) after
1 –2 hours of continuous computer works. Taking short and frequent breaks is more
advised than longer breaks.
● Looking at Distant Objects
Users often blink less when in front of monitor screen. To minimize eye strain and
dryness, users should rest the eye periodically by focusing on objects that are far away.
● Eye Exercises
1. Alternate looking up and looking down while keeping the body and head upright.
2. Slowly roll your eyes to look to the left and right.
3. Roll eyes to look at objects on the upper right corner and then on lower right. Do
same thing to look at objects on the upper left and lower left.

Low Blue Light
Concerns on blue light affecting eye health have risen over the years. Blue light have
wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces
blue light emissions. Users can enable low blue light mode on these monitors from the
OSD settings.
1. Press

to open the main OSD menu.

Chapter 2. Adjusting and Using your monitor 2-2

2. Use
or
this function.

to move among the icons. Select icon

and press

to access

3. Use
or
this function.

to move among the icons. Select icon

and press

to access

4. Use
or
confirm.

move among the items. Select Low Blue Light and press

to

Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in the
way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

2-3 D22-10 Flat Panel Monitor User’s Guide

Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Table 2-1. Direct access controls
Icon

Control

Description

Input change

Switches the video input source.

Image Setup

Activates automatic image adjustment.

Brightness

Direct access to Brightness adjustment.
Press and hold for 3 seconds to

Low Blue Light

enable/disable Low Blue Light.

Main menu

Open OSD main menu

Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),
as shown below.

To use the controls:
1. Press
2. Use

to open the main OSD menu.
or

to move among the icons. Select an icon and press

function. If there is a sub-menu, you can move between options using
press
save.
3. Press

to select that function. Use

or

to make adjustments.

to access that
or
Press

, then
to

to move backwards through the sub-menus and exit from the OSD.

4. Press and hold

for 10 seconds to lock the OSD. This will prevent accidental

adjustments to the OSD. Press and hold
and allow adjustments to the OSD.

for 10 seconds to unlock the OSD

5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the
seconds to disable/enable DDC/CI function. The words " DDC/CI
Disable/DDC/CI/Enable" shows on the screen.

buttons for 10

Chapter 2. Adjusting and Using your monitor 2-4

Table 2-2. OSD functions
OSD Icon on Main Menu

Brightness/Contrast

Brightness/Contrast

Brightness/Contrast

Image Position

Image Setup

Submenu

Description

Brightness

Adjusts overall brightness

Contrast

Adjusts difference between
light and dark areas.

DCR

Enable dynamic contrast ratio.

Horizontal Position

Moves the image left or right.

Vertical Position

Moves the image up or Down.

Automatic

Automatically optimizes the
image.

Manual

Controls and
Adjustments

On
Off

Manually optimizes the image.
See “Manual image setup” on
page 3-3
Clock
Phase
● Save
Adjusts intensity of red, green,
and blue.
Preset mode
●
Neutral
●
sRGB
●
Reddish
●
Bluish
Custom
●
Red: Increases or decreases
the saturation of ‘red’ in the
image.
●
Green: Increases or
decreases the saturation of
‘green’ in the image.
●
Blue: Increases or
decreases the saturation of
‘blue’ in the image.
●
Save: Saves the custom
colour choices.
●
●

Color
Image Properties

Image Properties
Image Properties

Input Signal
Scaling

Analog

Select Analog Signal

HDMI

Select HDMI Signal

Full Screen
Original AR
Screen Prioritization
●
●

Text Mode
Web pic Mode
● Video Mode
● Low Blue Light
●

Image Properties

Novo Vision

2-5 D22-10 Flat Panel Monitor User’s Guide

●

Table 2-2. OSD functions

OSD Icon on Main
Menu

Description

Submenu

Information

Shows resolution, refresh rate, and product details.
Note: This screen does not allow any changes to the settings.
This section lists the languages supported by your monitor.

Language

Note: The language chosen only affects the language of the OSD. It has
no effect on any software running on the computer.

Options

Options

Menu position adjusts menu location on the screen.
Menu Position
Options

Returns the menu position to the default settings.

Default

●

Horizontal: Changes the horizontal position of the OSD

Custom

●

Vertical: Changes the vertical position of the OSD.
●
●

Options

Reset

Cancel
Reset

Resets monitor to the original factory settings.
Controls button and menu settings for accessibility preferences.
Button repeat rate:
Select
or
to change.
Off
Default
●
Slow
Menu time out: Sets the length of time the OSD will remain active after
the last time a button is pressed.
●

Accessibility
Options

●

*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video
graphics are displayed.
Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would
like to use it with.

Chapter 2. Adjusting and Using your monitor 2-6

Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is
normal and the image can be readjusted using automatic image setup and the image
controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat
Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to re-attach
the CRT monitor temporarily until you have re-configured the system; preferably to
1920x1080 at 60Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3.Factory set display modes
Addressability
PAL
640x350
640x480
700x570
720x400
800x600
832x624
1024x768
1152x864
1280x1024
1366x768
1440x1080
1920x1080

Refresh rate
50Hz
70Hz
60Hz, 72Hz,75Hz
50Hz
70Hz
60Hz,72Hz,75Hz
75Hz
60Hz,70Hz,75Hz
75Hz
60Hz,70Hz,75Hz
60Hz
60Hz,70Hz
60Hz

Understanding power management
Power management is invoked when the computer recognizes that you have not using
your mouse or keyboard for a user-definable period. There are several states as described in
the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table2-4.Power indicator
State

Power Indicator

Screen

On

Steady green

Normal

Standby/

Steady amber

Blank

Suspend

Off

2-7 D22-10 Flat Panel Monitor User’s Guide

Off

Off

Restoring Operation
Press a key or move the
mouse.
There may be a slight delay
reappears.
Note: Standby also occurs
if there is no image output to
the monitor.
Press power key to switch on
There may be a slight delay
before the image reappears.

Compliance

ENERGY
STAR

ENERGY
STAR

Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
 Apply water or liquid directly to your monitor.
 Use solvents or abrasives.
 Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
 Touch the screen area of your monitor with sharp or abrasive items. This type
of contact may cause permanent damage to your screen.
 Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
 Lightly dampen a soft cloth with water and use this to gently wipe the covers
and the screen.
 Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor stand
After placing the monitor face down on a clean surface or soft cloth, Press the release button
to remove the stand and base from the monitor.

Wall Mounting (Optional)
Refer to the instructions that come with the VESA compatible base mounting kit.
1.
2.
3.
4.

Place the monitor face down on a non-abrasive surface on stable flat table.
Remove the stand.
Attach the mounting bracket from the wall mounting kit to the monitor.
Mount the monitor on the wall by following the instructions that come with the
base mounting kit.

NOTE: For use only with UL and GS Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 6.00 kg. In order to fulfil TCO Certification for this wall
mounting option, shielded power cable is mandatory to be used.

Chapter 2. Adjusting and Using your monitor 2-8

Chapter 3 Reference information
This section contains monitor specifications, instructions to manually install the monitor driver,
troubleshooting information, and service information.

Monitor specifications
Table 3-1. Monitor specifications
Dimensions

Stand
VESA mount
Image

Power input

Height
Depth
Width

399.03mm (15.71 in.)
190.00mm (7.48 in.)

Tilt range

Range: -5°/+22°

Supported
(UL&GS approved)
Viewable image size
Maximum height
Maximum width
Pixel pitch

509.20 mm (20.05 in.)

100 mm (3.94 in.)
546.1 mm (21.5 in.)
268.11 mm (10.56 in.)
476.64 mm (18.77 in.)
0.2482mm(H)x0.2482 mm (V)

Supply voltage

100-240 VAC, 60/50 Hz

Max supply current

1.5 A

Power consumption

Max Consumption

<14W

Note: Power consumption
figures are for the monitor and
the power supply combined.

(Without USB hub)

Video input (Analog)

Typical Consumption

<9W

Standby/Suspend

<0.3W

Off
Input signal

<0.3W
Analog Direct Drive, 75 ohm
0.7 V
1920 pixels (max)
1080 lines (max)

Horizontal addressability
Vertical addressability
Clock frequency

210 MHz

Input signal

HDMI

Horizontal addressability

1920 pixels (max)

Vertical addressability

1080 lines (max)

Clock frequency

225 MHz

Communications

VESA DDC

CI

Altitude Test

Operation

16400 ft.

Supported Display Modes

Horizontal frequency

30 kHz – 81 kHz

(VESA Standard modes
between noted ranges)

Vertical frequency

50 Hz – 75 Hz

Native Resolution

1920 x 1080 at 60 Hz

Operating

0° to 50°C (32°F to 122° F)

Storage

-20° to 60°C (-4°F to 140° F)

Shipping

-20° to 60°C (-4° F to 140° F)

Video input (Digital)

Temperature

Humidity

3-1 D22-10 Flat Panel Monitor User’s Guide

Operating

8% to 80%

Storage

5% to 95%

Shipping

5% to 95%

Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem

Possible cause

Suggested action

The words” Out
of Range” are
shown on the
screen, and the
power indicator is
flashing green.

The system is set ● If you are replacing an old “Selecting a supported
to a display
monitor, reconnect it and display mode” on page
mode which is
adjust the display mode to 2-7
not supported by within the specified range
the monitor.
for your new monitor.
● If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
● If these options do not
work, contact the
Customer Support Centre.

The image quality The video signal Be sure the signal cable is
is unacceptable. cable is not
firmly plugged into the
connected with system and monitor.
the monitor or
system
completely.
The color
settings may be
incorrect.

“Connecting and turning
on your monitor” on
page 1-3

Select another colour setting “Adjusting your monitor
from the OSD menu.
image” on page 2-4

The automatic
Perform automatic image
image setup
setup.
function was not
performed.
The power
● The monitor’s
indicator is not lit
power switch
and there is no
is not switched
on.
image.
● The power
cord is loose or
disconnected.
● There is no
power at the
outlet.

Reference

“Adjusting your monitor
image” on page 2-4

● Be sure the power cord is “Connecting and turning
connected properly.
on your monitor” on
page 1-3
● Be sure the outlet has
power.

● Power on the monitor.
● Try using another power
cord.
● Try using another
electrical outlet.

Chapter 3 Reference information 3-2

Table3-2.Troubleshooting (continued)
Problem

Possible cause

Suggested action

Reference

Screen is blank The monitor is in
● Press any key on the
and power
Standby/Suspend
keyboard or move the
indicator is
mode
mouse to restore
steady amber
operation.
or flashing
● Check the Power options
green
settings on your
computer.

“Understanding power
management” on page
2-7

The power
indicator is
green, but
there is no
image.

“Connecting and turning
on your monitor” on
page 1-3

The video signal
Be sure the video cable is
cable is loose or
connected with the system
disconnected from properly.
the system or
monitor.
The monitor
brightness and
contrast are at the
lowest setting.

One or more
of the pixels
appear
discoloured

Adjust the brightness and
“Adjusting your monitor
contrast setting on the OSD image” on page 2-4
menu.

This is a
If there are more than five
characteristic of the pixels missing, contact the
Customer Support Centre.
LCD technology
and is not an LCD
defect.

● Fuzzy lines ● Image setup has
in text or a
not been
blurry image. optimized
● Horizontal ● Your system
Display
or vertical
lines through Properties setting
have not been
the image.
optimized.

Adjust the resolution
settings on your system to
match the native resolution
for this monitor: 1920x1080
at 60 Hz.
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.

Appendix A, “Service
and Support,” on page
A-1

“Adjusting your monitor
image” on page 2-4
“Manual image setup” on
page 3-3
“Selecting a supported
display mode” on page
2-7

When working in the native See the Advanced section
of your system’s display
resolution, you may find
additional improvements by properties.
adjusting the Dots Per Inch
(DPI) setting on your
system.
The image is
not acceptable
when
switching to
dual mode

It has not set the
● Use ThinkVision Duo
optimum
software to optimize the
resolution for each
dual screen operation
mode
● Adjust graphic card
resolution manually

“Using the direct access
controls” on page 2-4

Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.

3-3 D22-10 Flat Panel Monitor User’s Guide

1. Press
at the bottom of the monitor to open the OSD menu.
2. Use
or
to select
and press
to access.
3. Use
or
to select Clock and Phase adjustment.
● Clock (pixel frequency) adjusts the number of pixels scanned by one
Horizontal sweep. If the frequency is not correct, the screen shows vertical
Stripes and the picture does not have the correct width.
● Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
4. When the image no longer looks distorted, save the Clock and Phase adjustments.
5. Press
to leave the OSD menu.

Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To install the device driver in Microsoft® Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to boot into
Windows 7 operating system.
4. From the Lenovo website www.lenovo.com/support/D22_10, find the corresponding
monitor driver and download it to a PC to which this monitor is connected (such as a
desktop).
5. Open the Display Properties window by right-clicking Start, Control Panel, Hardware and
Sound icon, and then click the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Have Disk button. By clicking the Browse button, browse and point to the
following path:

X:\Monitor Drivers

(Where X indicates "the folder in which the downloaded driver is located" (such as a
desktop)
14. Select the “D22-10.inf” file and click the Open button. Click the OK button.
15. Select Lenovo D22-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all windows.
17. Restart the system. The system will automatically select the maximum refresh rate
and corresponding Colour Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or
640 x 480 at refresh rate of 60 Hz.
Chapter 3 Reference information 3-4

Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to
boot into Windows 10 operating system.
4. From the Lenovo website www.lenovo.com/support/D22_10, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click
choose Control Panel, then double click the icon of Hardware and Sound, and
then click Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings button.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select “Let me pick from a list of device drivers on my computer”.
13. Click the Have Disk button. By clicking the Browse button, browse and
point to the following path:
X:\Monitor Drivers\Windows 10
(Where X indicates "the folder in which the downloaded driver is located"
(such as a desktop)
14. Select the “D22-10.inf” file and click the Open button. Click the OK button.
15. In the new window, select Lenovo D22-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum
refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920x1080 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.

3-5 D22-10 Flat Panel Monitor User’s Guide

Service information

Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.

Chapter 3 Reference information 3-6

Appendix A

Service and Support

The following information describes the technical support that is available for your product, during
the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty
for a full explanation of Lenovo warranty terms.

Registering your option
Register to receive product service and support updates, as well as free and discounted computer
accessories and content. Go to: http://www.lenovo.com/register

Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during the
warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled
to service at your location. A Lenovo technical support representative can help you determine the
best alternative.

Telephone technical support
Installation and configuration support through the Customer Support Center will be available until
90 days after the option has been withdrawn from marketing. After that time, the support is
cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for
a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information
available: option name and number, proof of purchase, computer manufacturer, model, serial
number and manual, the exact wording of any error message, description of the problem, and the
hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you are at
your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list for
Lenovo Support is always available at:
http://www.lenovo.com/support
Country or Region

Telephone Number

China

400-990-8888

South Africa

800982393

Argentina

0800-444-2722 (Spanish)

Australia

1300-557-073

Austria

800295730 (German)

Belgium

80076524 (French, Dutch)

Bolivia

800-100-764 (Spanish)

A-1 D22-10 Flat Panel Monitor User’s Guide

Appendix B

Notices

Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or
service may be used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore,this statement may not
apply to you.
This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without
notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change Lenovo
product specifications or warranties. Nothing in this document shall operate as an
express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific
environments and is presented as an illustration. The result obtained in other operating
environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The materials
at those Web sites are not part of the materials for this Lenovo product, and use of those
Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation.
Actual results may vary. Users of this document should verify the applicable data for
their specific environment.

Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of programs
and services to assist equipment owners in recycling their IT products. For information
on recycling Lenovo products, go to:
http://www.lenovo.com/lenovo/environment/recycling

Notices B-1

Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor
that is the property of the company, you must do so in accordance with the Law for
Promotion of Effective Utilization of Resources. Computers and monitors are
categorized as industrial waste and should be properly disposed of by an industrial
waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its
PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused
computers and monitors. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle/.Pursuant to the Law for Promotion
of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun in October 1, 2003. This
service is provided free of charge for home-used computers sold after October 1, 2003.
For details, visit the Lenovo Web site at:
www.ibm.com/jp/pc/service/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.

Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of others.

B-2 D22-10 Flat Panel Monitor User’s Guide



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