Lenovo X1 User Guide Think Vision (2nd Gen) Type 61C2 Thinkvision 2nd Gen Ug En 20180726
2018-08-03
User Manual: Lenovo User Guide ThinkVision X1 (2nd Gen) - Type 61C2 61C2
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ThinkVision X1(2nd Gen) User Guide Machine Types: 61C2 Product numbers 61C2-GAR1-WW Second Edition (January 2018) © Copyright Lenovo 2018. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Contents Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii General Safety guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Shipping contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Notice for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Types of adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Camera Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Monitor controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Cable lock slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Setting up your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Connecting and turning on your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Chapter 2. Adjusting and using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Comfort and accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Arranging your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Positioning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quick tips for healthy work habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessibility information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2-1 2-1 2-2 2-2 Adjusting your monitor image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Using the direct access controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Using the On-Screen Display (OSD) controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Selecting a supported display mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Understanding power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Caring for your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Detaching the monitor base and stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Chapter 3. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manually installing the monitor driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the monitor driver in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the monitor driver in Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting further help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3-3 3-5 3-5 3-6 3-6 Service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Service parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Appendix A. Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Online technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Telephone technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Recycling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Contents ii Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. í iii í í Chapter 1. Getting started This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor. Shipping contents The product package should include the following items: • Flat Panel Monitor • Information Flyer • Stand • Base • HDMI-HDMI Cable • Thunderbolt Cable 1.8m 20G Cable • USB TYPE-A to TYPE-C Cable • Power Cord • Power Adapter HDMI Thunderbolt TYPE-A to C Notice for use To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Carefully lay the monitor on a flat surface. 2. Put the stand and base to the monitor. Chapter 1. 1-1 Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. 30° 0° - 5 ° Chapter 1. 1-2 Camera Swivel 1. Press this button to pop up or pack up the camera module. 2. Open and close the camera cover. Chapter 1. 1-3 Monitor controls Your monitor has controls on the front which are used to adjust the display. For information on how to use these controls, please see "Adjusting your monitor image"on page 2-3. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower position). Chapter 1. 1-4 Setting up your monitor This section provides information on how to set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety information located on page iii before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2. Connect the cables according to below icon indication. 3. For computer in HDMI connecting. Chapter 1. 1-5 4. For computer in DisplayPort connecting. 5. For computer in USB Type-C(Thunderbolt) connecting. Note: The first time of attaching Thunderbolt cable, a window will pop-up as below, please select "Always Connect". Chapter 1. 1-6 6. For computer in USB Type-A to Type-C(Thunderbolt) connecting. 7. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, HDMI, TYPE-C(Thunderbolt), or USB. Note: The audio output in DP, HDMI, TYPE-C(Thunderbolt) modes. Chapter 1. 1-7 8. Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: The USB downstream port does not provide power while the monitor switch is off. Chapter 1. 1-8 9. Insert the DC output connector from the external power supply into the power connector of the monitor and connect the power cord into the external power adapter. Plug the power cord from the monitor external power supply and the power cord from the system into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used. 10. Assembled line cleaner as shown below. Chapter 1. 1-9 11. Your monitor has been embedded a pair of speaks with 3W, and it can support HDMI/DP/TYPE-C(Thunderbolt) /USB audio output. You can press side volume control key to adjust sound of speaker. 12. Power on the monitor and the computer. Chapter 1. 1-10 13. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen. Refer to the “"Manually installing the monitor driver"on page 3-5” section to install the driver.. Registering your option Thank you for purchasing this Lenovo™ product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the following Web site: http://www.lenovo.com/register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information. Chapter 1. 1-11 Chapter 2. Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/healthycomputing/. Arranging your work area Use a work surface of appropriate height and available working area to allow you to work in comfort. Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture. Positioning your monitor Position and adjust your computer monitor for comfortable viewing by considering the following items: • Viewing distance: Optimal viewing distances for monitors range from approximately 510mm to 760mm (20 in to 30 in) and can vary depending on ambient light and time of day. You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position. Use a viewing distance that is most comfortable for you. • Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture. • General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows. The following are some other tips for comfortable viewing of your monitor: • Use adequate lighting for the type of work you are performing. • Use the monitor brightness, contrast controls, if equipped to optimize the image on your screen to meet your visual preferences. • Keep your monitor screen clean so you can focus on the screen’s contents. Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice. Chapter 2. 2-1 Quick tips for healthy work habits The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer. • Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in "Arranging your work area"on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time. • Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture. • Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work. Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php Chapter 2. 2-2 Adjusting your monitor image This section describes the control features to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1. Direct access controls Icon Control Description Switches the video input source 1 Input Change Exit from menu Press and hold for 3 seconds to rise and down camera. Volume Up/Down Press to control Speaker Volume up/down To access OSD menu Press to confirm selection Press and hold for 10 seconds will lock menu/un-lock menu 2 Menu When OSD is not displayed Press to control Speaker Volume up/down (left = down, right = up) Press and hold for 10 seconds to enable or disable the DDC-CI function. Chapter 2. 2-3 Using the On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD. Screen Controls Brightness 80 Advanced Setup Contrast 85 Option Volume 50 OSD Setting Exit Input : Thunderbolt Resolution : 640x480 Color Mode : Reddish Volume : 50 To use the controls: 1. Press navigation button to open the main OSD menu. 2. Toggle the navigation button to up and down to move among the icons. Select an icon and press navigation button to access that function. If there is a sub-menu, toggle to the right to the element you wish to adjust, then press navigation button to select that function. Toggle to the left or right to adjust the sliding scales. Press navigation button to save. 3. Select 4. Press and hold navigation button for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold navigation button for 10 seconds to unlock the OSD and allow adjustments to the OSD. 5. Enables DDC/CI by default. Toggle and hold the navigation button to the left for 10 seconds to disable / enable DDC/CI function. The words "DDC/CI disable" shows on the screen. to move backwards through the sub-menus and exit from the OSD. Chapter 2. 2-4 Table 2-2. OSD functions OSD Icon on Main Menu Screen Controls Submenu Description Controls and Adjustments Brightness Adjusts overall screen brightness All input ports Contrast Adjusts difference between light and dark areas Volume Adjusts overall vloume Refresh rate num • Off • Top Left • Top Right • Bottom Left • Bottom Right Note: When the Refresh rate num is set to open (not to OFF), DCR is not optional. Input signal Advanced Setup This monitor can accept video signals through three different connectors. Most desktop computers use a analog connector. Select digital among OSD Controls when you use HDMI1 / DP / Thunderbolt . - Select 1-HDMI1 (digital) - Select 2-DP (digital) - Select 3-Thunderbolt Dynamic Contrast Over Drive Scaling • On • Off • Off • Normal • Extreme Selects type of scaled image. • Original AR:Same Aspect Ratio with input signal. • Full Screen: Expand image to full screen.. Chapter 2. 2-5 Table 2-2. OSD functions OSD Icon on Main Menu Submenu Color Mode Description Adjusts intensity of red, green, and blue. Controls and Adjustments All input ports Preset mode • SRGB Advanced Setup • Neutral • Reddish • Bluish • Low Blue Light Custom • Red: Increases or decreases the saturation of ’red’ in the image. USB Charging Options Button repeat rate DP Select Language • Green: Increases or decreases the saturation of ’green’ in the image. • Blue: Increases or decreases the saturation of ’blue’ in the image. • Close: Close the custom color choices. • Off • On • Off • Default • Slow Select DP 1.1 or 1.2. • DP 1.1 • DP 1.2 Changes languages of menu. The language chosen only affects the language of the OSD. It has no effect on any software running on the computer. OSD Setting Menu time out Set the duration of time that the OSD will remain active when no operation is performed. Menu Horizontal Changes the horizontal position of the OSD Menu Vertical Changes the vertical position of the OSD Factory Default • No • Yes Exit from menu Exit Chapter 2. 2-6 Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free. Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 3840 x 2160 at 60 Hz, which is the Native Resolution Display mode. The display modes shown below have been optimized at the factory. Table 2-3. Factory set display modes Timing Refresh rate(Hz) 480p (640x480) 60Hz 480p (720x480) 60Hz 720p 50/60Hz 1080i 50/60Hz 1080p 50/60Hz 2160p 30/60Hz 720x400 70 Hz 640x480 60 Hz 800x600 60 Hz 1024x768 60 Hz 1280x1024 60 Hz 1440x900 60 Hz-R 1600x900 60 Hz 1680x1050 60 Hz 1920x1080 60 Hz-R 1920x1200 60 Hz 2560x1600 60 Hz 3840x2160 30 Hz 3840x2160 60 Hz Chapter 2. 2-7 Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. Table 2-4. Power indicator State Power Indicator Screen On Green Normal Standby/Suspend Amber Blank Restoring Operation Compliance Press a key or move the mouse ENERGY STAR There may be a slight delay before the image reappears. Note: Standby also occurs if there is no image output to the monitor. Off Off Blank Press the power button ENERGY STAR There may be a slight delay before the image reappears. Power Management Modes Horizontal Sync VESA Modes Normal operation Active Vertical Sync Active Video Active Power Indicator Green Power Consumption 150 W (maximum)* 40 W (typical) Active-off mode Inactive Inactive Off Orange Less than 0.5 W Note: Thunderbolt source less than 1.0 W Switch off - - - Off Energy Star Less than 0.5 W Power Consumption PON 31W ETEC 100kWh Chapter 2. 2-8 * Maximum power consumption with max luminance. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. Chapter 2. 2-9 Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. • Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen. • Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area. Do: • Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen. • Remove grease or finger marks with a damp cloth and a little mild detergent. Detaching the monitor base and stand Step 1: Place the monitor on a soft and flat surface. Step 2: Remove the base and stand from the monitor. Chapter 2. 2-10 Chapter 3. Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. Monitor specifications for type-model 61C2-GAR1-WW Dimensions Depth 270.0 mm (10.63 in.) Height 491.4 mm (19.35 in.) Width 614.5 mm (24.19 in.) Size 27 in. Backlight LED Aspect ratio 16:9 Stand Tilt Range: -5° ~ 30° Image Viewable image size 684.7mm (27 inch) Maximum height 335.66mm (13.2 inch) Maximum width 596.74mm ( 23.49inch) Pixel pitch 0.15mm (0.01 inch) Model ADP135JB_DC Trademark Lenovo Rating Input: 100-240V~, 50-60Hz, 1.5A Panel AC/DC adapter Output: 20V Power consumption Normal operation <40W Note: Power consumption figures are for the monitor and the power supply combined Standby/Suspend <0.5W Video input (DP) , 6.75A Note: Thunderbolt source less than 1.0 W Off <0.5W Interface DP Input signal VESA TMDS (Panel Link™) Horizontal addressability 3840 pixels (max) -- Vertical addressability 2160 lines (max) Clock frequency 600 MHz Chapter 3. 3-1 Table 3-1. Monitor specifications for type-model 61C2-GAR1-WW Video input (HDMI) Interface HDMI Input signal VESA TMDS (Panel Link™) Horizontal addressability 3840 pixels (max) -- Vertical addressability 2160 lines (max) Clock frequency 600 MHz Interface Thunderbolt Input signal VESA TMDS (Panel Link™) Horizontal addressability 3840 pixels (max) -- Vertical addressability 2160 lines (max) Clock frequency 600 MHz Communications VESA DDC CI Supported Display Modes Horizontal frequency 30 kHz - 160 kHz Vertical frequency 23 Hz - 80 Hz Native Resolution 3840 x 2160 at 60 Hz Operating 0 to 45 C (32 to 113 F) Storage -20 to 60 C (-4 to 140 F) Shipping -20 to 60 C (-4 to 140 F) Operating 10% to 80% non-condensing Storage 5% to 95% non-condensing Shipping 5% to 95% non-condensing Video input (Thunderbolt) Temperature Humidity Chapter 3. 3-2 Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The words "Out of Range" are shown on the screen, and the power indicator is flashing green. The system is set to a display mode which is not supported by the monitor. If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. "Selecting a supported display mode"on page 2-7 If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. If these options do not work, contact the Support Center. The image quality is unacceptable. The power indicator is not lit and there is no image. Screen is blank and power indicator is amber. The video signal cable is not connected with the monitor or system completely. Be sure the signal cable is firmly plugged into the system and monitor. "Connecting and turning on your monitor"on page 1-5 The color settings may be incorrect. Select another color setting from the OSD menu. "Adjusting your monitor image"on page 2-3 • The monitor’s power switch is not switched on. • Be sure the power cord is connected properly. "Connecting and turning on your monitor"on page 1-5 • The power cord is loose or disconnected. • Be sure the outlet has power. • There is no power at the outlet. • Power on the monitor. • Try using another power cord. • Try using another electrical outlet. • Press any key on the keyboard or move the mouse to restore operation. • Check the Power Options settings on your computer. The monitor is in Standby/Suspend mode. "Understanding power management"on page 2-8 Chapter 3. 3-3 Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The power indicator is orange, but there is no image. The video signal cable is loose or disconnected from the system or monitor. Be sure the video cable is connected with the system properly. "Connecting and turning on your monitor"on page 1-5 The monitor brightness and contrast are at the lowest setting. Adjust the brightness and contrast setting on the OSD menu. "Adjusting your monitor image"on page 2-3 One or more of the pixels appear discolored. This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Support Center. Appendix A."Service and Support"on page A-1 • Fuzzy lines in text or a blurry image. • Image setup has not been optimized. "Adjusting your monitor image"on page 2-3 • Horizontal or vertical lines through the image. • Your system Display Properties setting have not been optimized. Adjust the resolution settings on your system to match the native resolution for this monitor: 3840 x 2160 at 60 Hz. Perform automatic image setup. If automatic image setup does not help, perform manual image setup. "Selecting a supported display mode"on page 2-7 When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. See the Advanced section of your system’s display properties. Chapter 3. 3-4 Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft Windows 10. Installing the monitor driver in Windows 7 To use the Plug and Play feature in Microsoft Windows 7, do the following: 1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 7 operating system. 4. From the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop). 5. Open the Display Properties window by clicking Start, Control Panel and Hardware and Sound icon. and then clicking the Display icon. 6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows 7 (where X indicates "the folder in which the downloaded driver is located" (such as a desktop)). 14. Select the "lenx1a.inf" file and click the Open button. Click the OK button. 15. In the new window, select LEN X1A and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. Chapter 3. 3-5 Installing the monitor driver in Windows 10 To use the Plug and Play feature in Microsoft Windows 10, do the following: 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 10 operating system. 4. From the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop). 5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display. 6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows 10 (where X indicates "the folder in which the downloaded driver is located" (such as a desktop)). 14. Select the "lenx1a.inf" file and click the Open button. Click the OK button. 15. In the new window, select LEN X1A and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. Getting further help If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A."Service and Support"on page A-1 Chapter 3. 3-6 Service information Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications. The following are examples of misuse or abuse and not covered by warranty: • Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management. • Physical damage to covers, bezel, base and cables. • Scratches or punctures on monitor screens. Service parts Table 3-3. The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to supprot the customer warranty. Parts are for service use only. The table below shows information for model 61C2-GAR1-WW. Table 3-4. List of service parts FRU (FIELD DESCRIPTION Machine COLOR Type/Model (MTM) 01YY048 X1 (2nd Gen) - 27inch FRU Monitor (HDMI) 61C2 Raven Black WORLDWIDE 01YY049 X1 (2nd Gen) HDMI cable 1.8m 61C2 Raven Black WORLDWIDE 01YY050 X1 (2nd Gen) Thunderbolt cable 1.8m 61C2 Raven Black WORLDWIDE 01YY051 X1 (2nd Gen) Type-C to Type-A cable 1.8m 61C2 Raven Black WORLDWIDE 01YY052 Delta 135W power adaptor 61C2 Raven Black WORLDWIDE 01YY053 X1 (2nd Gen) - FRU Base 61C2 Raven Black WORLDWIDE REPLACEABLE UNIT) GEOGRAPHY PART NUMBER Chapter 3. 3-7 Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. Registering your option Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register Online technical support Online technical support is available during the lifetime of a product at: http://www.lenovo.com/support Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative. Telephone technical support Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee. Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport.lenovo.com Country or Region Telephone Number Argentina 0800-666-0011 (Spanish, English) Australia 1-800-041-267 (English) Austria 0810-100-654 (For local rate) (German) Belgium Warranty service and support: 02-339-36-11 (Dutch, French) Bolivia 0800-10-0189 (Spanish) Appendix A. A-1 Country or Region Telephone Number Brazil Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Brunei Darussalam Dial 800-1111 (English) Canada 1-800-565-3344 (English, French) Chile 800-361-213 (Spanish) China Technical Support Line: 400-990-8888 (Mandarin) China (Hong Kong S.A.R.) (852) 3516-8977 (Cantonese, English, Mandarin) China (Macau S.A.R.) 0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin) Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia 385-1-3033-120 (Croatian) Cyprus 800-92537 (Greek) Czech Republic 800-353-637 (Czech) Denmark Warranty service and support: 7010-5150 (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911-OPCION 4 (Spanish) Egypt Primary: 0800-0000-850 Secondary: 0800-0000-744 (Arabic,English) El Salvador 800-6264 (Spanish) Estonia 372-66-0-800 (Estonian, Russian, English) Finland Warranty service and support: +358-800-1-4260 (Finnish) France Warranty service and support: 0810-631-213 (hardware) (French) Germany Warranty service and support: 0800-500-4618 (toll-free) (German) Greece Lenovo Business Partner (Greek) Appendix A. A-2 Country or Region Telephone Number Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) Honduras Dial 800-0123 (Spanish) Hungary +36-13-825-716 (English, Hungarian) India Primary: 1800-419-4666 (Tata) Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi) Indonesia 1-803-442-425 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia) Ireland Warranty service and support: 01-881-1444 (English) Israel Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) Italy Warranty service and support: +39-800-820094 (Italian) Japan 0120-000-817 (Japanese, English) Kazakhstan 77-273-231-427 (Standard Charges Apply) (Russian, English) Korea 080-513-0880 (Collect call) 02-3483-2829 (Toll Call) (Korean) Latvia 371-6707-360 (Latvian, Russian, English) Lithuania 370 5278 6602 (Italian, Russian, English ) Luxembourg ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and ThinkPad: 352-360-385-222 (French) Malaysia 1-800-88-0013 03-7724-8023 (Standard Charges Apply) (English) Malta 356-21-445-566 (English, Italian, Maltese Arabic) Mexico 001-866-434-2080 (Spanish) Netherlands 020-513-3939 (Dutch) New Zealand 0508-770-506 (English) Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550 (Norwegian) Appendix A. A-3 Country or Region Telephone Number Panama Lenovo Customer Support Center: 001-866-434 (toll-free) (Spanish) Peru 0-800-50-866 OPCION 2 (Spanish) Philippines 1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Poland Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English ) Portugal 808-225-115 (Standard Charges Apply) (Portuguese) Romania 4-021-224-4015 (Romanian) Russia +7-499-705-6204 +7-495-240-8558 (Standard Charges Apply) (Russian) Singapore 1-800-415-5529 6818-5315 (Standard Charges Apply) (English, Mandarin, Bahasa Malaysia) Slovakia ThinkStation and ThinkServer: 421-2-4954-5555 Slovenia 386-1-2005-60 (Slovenian) Spain 34-917-147-833 (Spanish) Sri Lanka 9477-7357-123 (Sumathi Information systems) (English) Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) Thailand 001-800-4415-734 (+662) 787-3067 (Standard Charges Apply) (Thai, English) Turkey 444-04-26 (Turkish) United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard warranty support: 08705-500-900 (English) United States 1-800-426-7378 (English) Uruguay 000-411-005-6649 (Spanish) Venezuela 0-800-100-2011 (Spanish) Appendix A. A-4 Country or Region Vietnam Telephone Number 120-11072 (Toll Free) 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) Appendix A. A-5 Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user 's responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Appendix B. B-1 Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/. Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. Appendix B. B-2
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