Lexmark 3200 Users Manual MFP User’s Guide

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User’s Guide

October 2002

3100 3200

3100, 3200 MFP options

Click here for

Quick Reference

Edition: October 2002

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Contents

iii

Contents

Chapter 1: Making copies.............................................................. 1

Quick copies................................................................................................... 1

Examples of typical jobs................................................................................. 1

Adjust copy quality ......................................................................................... 4

Select the content........................................................................................... 5

Set the duplex option...................................................................................... 6

Set Collation/Finishing features...................................................................... 6

Save paper when you print............................................................................. 6

Select your copy media.................................................................................. 7

Chapter 2: Sending faxes.............................................................. 8

Examples of typical fax jobs........................................................................... 9

Chapter 3: Scanning to PC.......................................................... 12

Create a scan profile .................................................................................... 12

Custom Scan to PC settings ........................................................................ 14

Chapter 4: Scanning to e-mail .................................................... 16

Create a scan to e-mail profile ..................................................................... 16

Scan to permanent e-mail destinations........................................................ 17

Chapter 5: Scanning to FTP........................................................ 18

Scan to an FTP destination.......................................................................... 18

Chapter 6: Using the MFP control panel.................................... 19

Button and menu key ................................................................................... 19

Function modes............................................................................................ 22

Contents

iv

Chapter 7: Customizing your MFP configuration ..................... 23

Customize copy settings .............................................................................. 23

Restore factory default settings.................................................................... 23

Manually set basic fax information ............................................................... 24

Create permanent fax destinations .............................................................. 25

Change fax send and receive settings ......................................................... 25

Adjust analog send fax options .................................................................... 26

Adjust analog receive fax options................................................................. 27

Adjust analog fax log options ....................................................................... 27

Adjust fax server options.............................................................................. 29

Scan to E-mail General Setup...................................................................... 29

Create permanent e-mail destinations ......................................................... 30

Create FTP destinations............................................................................... 31

Create an external destinations file.............................................................. 32

Disable scan functions ................................................................................. 33

Configure Job Accounting ............................................................................ 34

Use Validation mode to limit usage.............................................................. 37

Chapter 8: Solving copy problems............................................. 38

Common problems and solutions................................................................. 38

Copy status messages................................................................................. 39

Copy error messages................................................................................... 39

Chapter 9: Solving fax problems................................................ 41

Common fax questions................................................................................. 41

Solve problems sending faxes ..................................................................... 41

Solve problems receiving faxes.................................................................... 42

Send fax status............................................................................................. 43

Receive fax status........................................................................................ 43

Send fax errors............................................................................................. 44

Receive fax errors ........................................................................................ 44

Work with destination lists............................................................................ 44

Chapter 10: Solving network scan problems ............................ 46

Common problems and solutions................................................................. 46

Contents

v

Scan to e-mail status.................................................................................... 46

Scan to FTP status....................................................................................... 47

Job Accounting status .................................................................................. 48

Scan to e-mail errors.................................................................................... 48

Scan to FTP errors....................................................................................... 50

Work with destination lists............................................................................ 50

Chapter 11: Solving scanning problems ................................... 52

Preventing paper jams ................................................................................. 52

Solve scanner problems............................................................................... 53

Index............................................................................................... 54

Making copies

1

1Making copies

Quick copies

1Make sure the MFP (Multifunction Printer) control panel is in copy mode and the Ready status

message is displayed. If necessary, press Stop/Clear to return to copy mode.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

3Enter the number of copies you want to make using the numeric keypad.

4Press Go/Send to start scanning your documents.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

Examples of typical jobs

The following examples explain how to change the settings on the control panel to perform specific

copying jobs. Each of the examples assumes the necessary features (duplex, color, and so on) are

installed on the scanner and printer.

Make sure you are in copy mode and the Ready status message is displayed. If necessary, press

Stop/Clear to reset the control panel to copy mode.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

Job 1: single page

1Place the document on the flatbed of the scanner.

2Make sure 1 appears on the control panel display as the copy count (default). If it does not,

press Stop/Clear to reset the control panel to copy mode.

3Press Go/Send.

Examples of typical jobs

2

Job 2: mixed content

Make eight copies of a two-page, letter-size document containing one drawing within the text.

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press Collation/Finishing until you see Collate appear on the control panel display.

3Press Content until the mixed light comes on.

4Press 8 on the keypad, and then press Go/Send.

Job 3: use 2-up to save paper

Make three copies of a four-page document which has some text in color, but minimize paper usage.

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press 3 on the keypad.

3Press Paper Saver until the 2-up light comes on. If the scanner and printer support duplex,

you could also choose Duplex to save paper.

4Press Collation/Finishing until you see Collate on the control panel display.

5Press Content until the mixed light comes on, and then press Go/Send.

Job 4: duplex copies

Make a legal-size, two-page document fit on a duplexed, letter-size page for insertion in a

standard-size notebook. The original documents contain several color photographs as well as some

text.

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press Content until the mixed light is on.

3Press Duplex until the light is on.

4Press Original Size until the legal light is on.

5Press Copy Size until the letter light is on.

6Press Go/Send.

Examples of typical jobs

3

Job 5: enlarge copies

Enlarge a black-and-white drawing so you can see it better and make annotations.

1Place the document on the flatbed of the scanner.

2Press Enlarge. Hold down the button to rapidly increase the scaling factor.

3Release the button when 125% appears on the control panel display. You may need to

experiment to get the copy just the way you want it.

4Press Go/Send.

Job 6: document with color

Make copies of a one page letter-size document containing several small, color photographs.

1Place the document on the flatbed of the scanner.

2Press Content until the photo light is on, and then press Go/Send to print a copy.

Note: Photo mode is intended to be used to copy actual photographs or similar high

quality images. Photos printed on a printer should be copied using mixed mode.

3Press Content until the mixed light comes on, and then press Go/Send to print a second

copy.

4Compare the two copies to the original, and then decide which setting produces the best

quality of the photograph. Reset Content to the best choice (photo or mixed).

5Enter the number of copies you want using the numeric keypad.

6Return the page with the photograph to the scanner, and then press Go/Send.

Adjust copy quality

4

Adjust copy quality

You can use the settings in the following tables to adjust the output quality of your copies.

Change the brightness

Set the copy size

Reduce or enlarge

Feature Description

Lighter Produces lighter copies.

Darker Produces darker copies.

Feature Description

Copy Size Selects the size of the copy being made from the available paper sizes in

the printer.

Note: If a particular paper size is not properly loaded into the printer, no

indication appears on the display for that paper size.

Original Size --

Letter, Legal, A4

Scroll to specify different paper sizes for the original. The paper size is

shown on the display and the indicator light is on.

Original Size -- Other Scrolls through paper sizes other than letter, legal, and A4.

Feature Description

Reduce Press once to decrease the scaling factor by 1%. Hold button down to rapidly

decrease the scaling factor.

•If either Reduce or Enlarge is pressed, the Original Size light is turned off.

•Automatic scaling between the original and the copy is used if the paper

size selections have been set.

Enlarge Press once to increase the scaling factor by 1%. Hold button down to rapidly

increase the scaling factor.

•If either Reduce or Enlarge is pressed, the Original Size light is turned off.

•Automatic scaling between the original and the copy is used if the paper

size selections have been set.

Select the content

5

Select the content

Content defines what kind of original is being copied. One of the content features is always selected.

The current selection is indicated by one of the three content lights being on.

Feature Description

text Original document is composed entirely of text, simple line-art graphics, or

a combination of both. This choice is the default.

The highest possible scan speed is used. Copies are black and white only,

even if the original is color.

mixed Original document contains a mix of both text and graphics.

If both the scanner and printer are color-capable, this choice produces

color copies.

photo Original document contains extremely fine details and graphics. Use with

actual photographs or similar high quality images.

If both the scanner and printer are color-capable, this choice produces

color copies. The highest scan resolution is used.

mixed mono

(only available with

color scanner/color

printer

combinations)

Original document contains a mix of both text and graphics.

Copies are black-and-white only, even if the original is color.

mixed image

(only available with

some color

scanners)

Original document has a mix of both text and graphics, but image quality

is the highest priority.

If both the scanner and printer are color-capable, this choice produces

color copies.

photo mono

(only available with

color scanner/color

printer

combinations)

Select if your original is an actual photograph or similar high quality image.

Copies are black and white only, even if the original is color. The highest

resolution is used.

Set the duplex option

6

Set the duplex option

Note: If you press Duplex and no duplex lights come on, no duplex functions can be

performed. This response occurs if the printer does not have duplex capabilities.

Set Collation/Finishing features

Collation is turned off by default. To turn collation on, press Collation/Finishing until you see

Collate in the control panel display, and then press Select. Turning collation on produces complete,

ordered copies of the original.

Finishing features (such as stapling or hole punch) are only available if your printer supports finishing

functions. If your printer does not support finishing, only collation is supported.

Save paper when you print

This process of saving paper is sometimes referred to as N-up. Some features share a panel light.

For example, the same panel light is on for both 4-up and 4-up Landscape printing.

Duplex option Description Display message

Two single-sided originals are copied

to one two-sided copy (long edge or

short edge).

1 > 2

1 > 2 short edge

One double-sided original is copied to

two single-sided copies. 2 > 1

(available only if scanner

supports duplex)

A double-sided original is copied to a

double-sided copy. 2 > 2

(available only if scanner

supports duplex)

Select your copy media

7

There are five choices available in the Paper Saver menu. Press Paper Saver until your selection

appears in the control panel display.

Note: If you want to have each page surrounded by a border, select Solid Border for

Paper Saver in the Copy menu.

Select your copy media

The printer may be capable of using media types other than plain paper for your copies.

Media type describes the kind of material being printed on, such as plain paper, transparencies, card

stock, and bond paper.

Feature Description

Off N-up copying is turned off (no choices lit). This is the default setting. You

can turn the N-up frame On or Off in the Copy menu on the Copy Setting

configuration page located on the resident Web page.

2-up copying transfers two originals to one copy. The two originals are

rotated and reduced in size to fit onto a single sheet.

2-up Landscape reduces your two landscape originals to fit on a single

sheet of paper.

4-up copying saves even more paper by transferring four originals to one

single-sided copy. Your four originals are reduced to fit on a single sheet of

paper in portrait mode.

4-up Landscape reduces your four originals to fit on a single sheet of

paper in landscape mode.

Feature Description

Plain paper Plain paper is the default for copy media type.

Transparency Choose transparency to draw from the tray loaded with transparencies.

Transparency +

Separators Press Copy Media until the transparency light is lit, and then press it

again until Transparency+Sep appears on the control panel display.

This choice inserts a plain sheet of paper between transparencies if the

transparencies and paper are correctly loaded in the printer. The Plain

Paper source must be an automatic tray and the size must be set to be the

same size as the loaded transparencies.

Other Select from other possible copy media. Press this button repeatedly to

scroll through the other choices.

Only properly loaded media types are presented as choices. Refer to your

printer documentation for help in loading paper properly.

Sending faxes

8

2Sending faxes

There are three ways to send an outgoing fax using the MFP control panel. You can manually enter

the telephone number to the receiving fax machine and then transmit your fax. Create shortcut

numbers and then select the shortcut number and transmit your fax.

Note: If you use the flatbed of the scanner, watch the control panel for messages. If

prompted to Place Next Or Stop, place the next page and then press Go/Send

to continue scanning. Press Stop/Clear when all the pages have been scanned.

Entering a fax recipient number

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press Fax/Scan Mode repeatedly until you see Enter Phone # on the control panel display.

3Use the numeric keypad to enter the telephone number of the person receiving the fax.

Note: Press Pause to insert a two second delay during dialing.

4Press Go/Send. The fax modem dials the number and sends the fax once the connection is

made.

Using fax destination shortcuts

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press # on the numeric keypad, and then enter the shortcut number of the fax destination.

For information on creating shortcut numbers, see “Create permanent fax destinations” on

page 25.

3Press Go/Send. The fax modem dials the number and sends the fax once the connection is

made.

Examples of typical fax jobs

9

Select a Scan to Fax destination

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press Fax/Scan Mode repeatedly until you see SCAN → Fax on the control panel display.

3Press Menu > until you see the correct fax destination.

Note: If you want to send to multiple fax destinations at the same time, you must create

a permanent destination containing all the fax numbers of the group. See your

network administrator for help.

4Press Go/Send. The fax modem dials the number and sends the fax once the connection is

made.

Cancel an outgoing fax

There are two ways to cancel an outgoing fax:

•While the original documents are still scanning, press Stop/Clear to cancel sending the fax.

•After the original documents have been scanned to memory, press Menu > repeatedly until

you see Cancel Fax, and then press Select. Press Menu > repeatedly until you see the

phone number of the outgoing fax you want to cancel, and then press Select.

When you cancel an outgoing fax, the MFP control panel resets to copy mode. You must restart the

fax sending process.

Examples of typical fax jobs

You can send an outgoing fax using any of the three methods already mentioned. The examples

below show manually entering the fax number on the numeric keypad.

Note: If you are using the flatbed of the scanner, watch the control panel display for

messages. If prompted to Place Next Or Stop, place the next page and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

Job 1: one page

1Place the document on the flatbed of the scanner.

2Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.

3Enter the fax recipient phone number on the numeric keypad.

4Press Go/Send.

Examples of typical fax jobs

10

Job 2: multiple pages

1Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

2Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.

3Enter the fax recipient phone number on the numeric keypad.

4Press Go/Send.

Job 3: mixed content (text and graphics)

1Place the document on the flatbed of the scanner.

2Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.

3Enter the fax recipient phone number on the numeric keypad.

4Press Content repeatedly until mixed is selected.

5Press Fax Resolution repeatedly until fine is selected.

6Press Go/Send.

Job 4: photo (400 x 400 dpi)

1Place the photo on the flatbed of the scanner.

2Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.

3Enter the fax recipient phone number on the numeric keypad.

4Press Content repeatedly until photo is selected.

5Press Fax Resolution, and then select ultra fine.

6Press Go/Send.

Job 5: colored original (credit card receipt)

1Make a black and white copy of your original. This often produces a document that is much

clearer and more easily faxed.

2Place the copy on the flatbed of the scanner.

3Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.

4Enter the fax recipient phone number on the numeric keypad.

5Press Content repeatedly until mixed is selected.

Examples of typical fax jobs

11

6Press Fax Resolution, and then select fine.

7Press Go/Send.

Scanning to PC

12

3Scanning to PC

Create a scan profile

A scan profile includes all the necessary information about your originals and presets the MFP

control panel to those settings. Lexmark™ ScanBack™ Utility is an easy way to create Scan to PC

profiles. You can also browse to the IP address of the MFP to create Scan to PC or Scan to e-mail

profiles.

Use ScanBack utility

The ScanBack Utility is shipped on the MFP CD.

Step 1: Set up your Scan to PC profile

1Launch the ScanBack Utility. If you installed the software using the default directories, click

Start, Programs, Lexmark, MFP, and then ScanBack Utility.

2Select the MFP you want to use. If none are listed, see your systems person to obtain a list,

or click the Setup button to manually search for an IP address or hostname. You must select

at least one MFP to continue creating a profile.

3Follow the instructions on the screens to define the type of document being scanned and

what kind of output you want to create. Available settings are determined by the capabilities

of the MFP you select.

4Make sure to check:

•Show MFP Instructions -- if you want to view or print the final directions

•Create Shortcut -- if you want to save this group of settings to use again

5Click Finish. A dialog box displays your scan profile information and the status of the

received images.

Step 2: Scan your original documents

1Locate the MFP you specified in the scan profile.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

Create a scan profile

13

3On the control panel, press Fax/Scan Mode repeatedly until you see SCAN → PROFILE.

4Press Menu > repeatedly until you see your scan profile name.

5Press Go/Send to start scanning.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

6Return to your computer. Your output file is saved in a directory or launched in the application

you specified.

Use the MarkNet Web pages

The MarkNet™ resident Web pages are stored on the MarkNet print server installed in your MFP.

Step 1: Set up your scan profile

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Create Scan Profiles.

3Click PC Scan Profile.

4Select your scan settings. For more explanation about the settings, see “Custom Scan to PC

settings” on page 14.

5Click Next.

Step 2: Select a storage location

1Specify a path and file name for saving the scan output file somewhere on your PC. For

example, browse to your desktop, find the appropriate directory, and type in a file name.

2Assign a Profile Name. This is the name that appears in the SCAN → PROFILE list on the

MFP control panel.

3Click Submit. A Receiving Image window appears on your desktop indicating that your PC is

waiting to receive the scan output file.

Step 3: Scan your original documents

1Locate the MFP you specified in the scan profile.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

3On the control panel, press Fax/Scan Mode repeatedly until you see SCAN → PROFILE.

Custom Scan to PC settings

14

4Press Menu > repeatedly until you see your scan profile name.

5Press Go/Send to start scanning.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

6Return to your PC when the job is finished. The job status window changes to Image

Received. Once your scan output file appears in the list, you can select it and launch an

application to open the file.

Note: PC Scan Profiles are not stored. Once they are used, they disappear from the

control panel list.

Custom Scan to PC settings

Menu Settings Description

Quick Setup Custom Lets you customize the scan job settings.

Text --BW PDF

Text -- BW TIFF

Mixed -- Gray PDF

Mixed -- Color PDF

Photo -- Color JPEG

Photo -- Color TIFF

Photo -- Gray JPEG

Photo -- Gray TIFF

Lists preset formats.

Lets you customize the brightness, set the size

of your originals, and the orientation of your

scan file output.

(Color is only available if your scanner supports

color.)

Format Type JPEG, PDF, TIFF and

PostScript (PS) Determines the final output format of the

scanned document.

Compression None, JPEG, ZLib, G4 Determines the compression format used to

compress the scanned document output file.

Contrast Text, Mixed, Photo Describes the content of the originals being

scanned.

Scan Depth RGB (available only with color

scanners)

Gray, BW (Black and White)

Describes the color scale of the originals being

scanned.

Resolution 75, 150, 200, 300, 400, and

600 dpi Sets the resolution of the scanned document

output file.

Original Size Letter, Legal, A4, and so on. Tells the scanner the paper size of the originals

being scanned.

Orientation Portrait, Landscape Determines the orientation of your scanned

document output file.

Custom Scan to PC settings

15

Save to Type in the path or browse to

the location Location path where scanned file is to be

located.

Profile Name Type in a unique name Name that appears in the MFP control panel.

Select this name in the MFP control panel to

activate the scan profile.

Duplex Both or Single (only available

with duplex scanners) Specifies the original is a duplex page.

Menu Settings Description

Scanning to e-mail

16

4Scanning to e-mail

Create a scan to e-mail profile

A scan profile includes all the necessary information about your originals and presets the MFP

control panel to those settings.

Scan profiles are temporary destinations. A maximum of ten scan profiles can be stored. When the

eleventh profile is created, the oldest is discarded.

Step 1: Set up your scan profile

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Create Scan Profiles.

3Click E-mail Scan Profile.

4Specify the recipient and the sender. You can assign a subject and add a message to the

content of the e-mail.

5Select the scan type, resolution, and size of the original.

6Specify whether the file is to be sent as an e-mail attachment or as a Web link.

•Attachment -- a copy of the scanned document is sent attached to the e-mail message

•Web link -- the scanned document is sent to a storage area on a Web site and a Web link

to that site is sent to the e-mail recipient

7Assign a profile name.

8Click Submit.

Step 2: Scan your original documents

1Locate the MFP. This must be the same MFP where the scan profile is stored.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

3On the control panel, press Fax/Scan Mode repeatedly until you see SCAN → PROFILE.

4Press Menu > repeatedly until you see your scan profile name.

Scan to permanent e-mail destinations

17

5Press Go/Send to start scanning.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

Scan to permanent e-mail destinations

For e-mail addresses you frequently use, permanent e-mail destinations can be set up by your

network administrator. Once a permanent destination is created, it is available on the MFP control

panel.

1Locate the MFP where the permanent destinations are stored.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

3On the control panel, press Fax/Scan Mode repeatedly until you see SCAN → EMAIL.

4Press Menu > repeatedly until you see your e-mail destination.

Note: If you want to send to multiple e-mail destinations, press Select when you see each

destination, and then Menu > until you see your next choice. An asterisk appears

beside your selections. Your e-mail is sent to each destination you selected and the

last destination appearing in the control panel display.

5Press Go/Send to start scanning.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

Scanning to FTP

18

5Scanning to FTP

Scan to an FTP destination

Once an FTP destination has been configured by your systems person, the name of the destination

becomes available as a network scanning choice in the MFP control panel.

1Locate the MFP you want to use. This must be the MFP configured with your FTP destination.

2Load all pages in the automatic document feeder of the scanner. Place the pages according

to the drawing on the scanner.

3Press Fax/Scan Mode repeatedly until you see SCAN → FTP.

4Press Menu > repeatedly until you see the name of your FTP destination, and then press

Select.

5Press Go/Send to start scanning.

Note: If you are using the flatbed of the scanner, watch the control panel for messages.

If prompted to Place Next Or Stop, place the next page on the flatbed and then

press Go/Send to continue scanning. Press Stop/Clear when all the pages have

been scanned.

After the job is finished, an FTP confirmation page is printed. The confirmation page includes

the FTP server, directory, and the file name.

FTP confirmation page

FTP server: rome.gre.kidnet.bigcity.com

Directory: web/scans

Save Scan File (s)

pic2000-03-13_131942.pdf

Using the MFP control panel

19

6Using the MFP control panel

Button and menu key

Key Function in copy

mode Function in fax mode Function in scan to

network mode

1Control panel status

displays for copying and

a Ready message.

Manual fax: Control panel status

displays a prompt to Enter

Phone #.

Scan to Fax: Control panel

displays SCAN → Fax

Control panel status displays

for scanning and current

scan to network destination.

2Keypad for entering

number of copies to be

made.

Manual fax: Keypad for entering

outgoing fax phone numbers.

Scan to Fax: Keypad lets you

move around in destinations lists.

Keypad for entering numbers

lets you move around in

destination lists.

3Menu> and <Menu

moves you forward and

backward in copy

menus.

Manual fax: Menu> does not

apply. Backspace (<Menu) lets

you move backward to reenter

information.

Scan to Fax: Menu > and < Menu

moves you forward and backward

in destination lists.

Menu> and <Menu moves

you forward and backward in

destination lists.

4Select makes your

choice active and saves

your setting.

Pause lets you insert a two second

dial out pause in an outgoing fax

phone number.

Select makes your choice

active and saves your

setting.

2

1

12

13 15 14 17 16 11 3456

98

710

Button and menu key

20

5Return takes you back

to previous menu

choice.

Redial sets the fax modem to

redial the last outgoing fax phone

number.

Return takes you back to

previous menu choice.

6Original Size defines

the size of the original

(letter, legal, A4, other).

Original Size defines the size of

the original (letter, legal, A4,

other).

Original Size defines the

size of the original (letter,

legal, A4, other).

7Copy Size specifies the

size of the copy (letter,

legal, A4, other).

Copy Size does not apply to fax

mode. Copy Size changes the size

setting for the scanned file

(letter, legal, A4, other).

8Control panel displays a

Ready status message

indicating you are in

copy mode (default).

Manual fax: Control panel

displays an Enter Phone #

prompt.

Scan to Fax: Control panel

displays SCAN → Fax.

Control panel displays your

custom scan profile name or

a list of e-mail and FTP

destinations.

9 Stop/Clear clears the

number of copies so

you can start over or

cancels the copy job

being sent.

Stop/Clear stops a fax from being

sent or cancels a fax that is

already being sent. Control panel

returns to copy mode.

Note: Faxes already scanned to

memory cannot be canceled by

pressing Stop/Clear. Click the

“Send faxes” link for more

information.

Stop/Clear stops the scan

and returns the control panel

to copy mode.

Faxes, e-mails, and all other

network scans must be

resubmitted.

10 Go/Send starts the

process of scanning an

original and sending the

copy to the printer.

Go/Send activates the fax dial out

process. Go/Send starts the process

of scanning a document and

sending it to a file, as an

e-mail, or to a designated

FTP server.

11 <Lighter or Darker>

adjusts the darkness of

the copy being made.

<Lighter or Darker> adjusts the

darkness of the fax being sent. <Lighter or Darker> adjusts

the darkness of the copy

being made.

12 <Reduce or Enlarge>

adjusts the size of the

copy being made.

<Reduce or Enlarge> does not

apply to fax mode. <Reduce or Enlarge> does

not apply to scan to network

mode.

13 Collation/Finishing

collates the copies

being made or applies

finishing options (if

available).

Collation/Finishing does not

apply to fax mode. Collation/Finishing does

not apply to scan to network

mode.

14 Duplex specifies the

type of duplex copies

being made.

Duplex does not apply to fax

mode, unless you have duplex

capabilities on your scanner.

Duplex does not apply to

scan to network mode,

unless you have duplex

capabilities on your scanner.

15 Paper Saver lets you

print copies 2-up or

4-up in order to save

paper.

Paper Saver does not apply to fax

mode. Paper Saver specifies the

orientation (portrait or

landscape) of your original

documents (applies only to

PDFs).

Key Function in copy

mode Function in fax mode Function in scan to

network mode

Button and menu key

21

16 Copy Media specifies

the type of media for

your printed copies

(plain paper,

transparencies, other).

Fax Resolution specifies the

resolution of your fax (standard,

fine, super fine, ultra fine).

Standard is the default (no lights).

Fax Resolution specifies

the resolution and JPEG

quality of your scan to

network job (standard, fine,

super fine, ultra fine).

Standard is the default (no

lights).

17 Content lets you

specify the content of

your original being

copied (text, mixed,

photo).

Content lets you specify the

content of your outgoing fax (text,

mixed, photo).

Content lets you specify the

content of the original being

scanned.

Key Function in copy

mode Function in fax mode Function in scan to

network mode

Function modes

22

Function modes

Control panel

mode When it appears on the control panel Message displayed

Copy Default mode (you do not need to press Fax/Scan

Mode)

In copy mode, you can make a copy by placing the

document in the scanner and pressing Go/Send on the

MFP control panel.

Ready

Fax

(manually enter the

outgoing fax phone

number)

If you have set the basic fax information during setup,

press Fax/Scan Mode once to move the control panel

into this mode.

In fax mode, enter the fax phone number of the recipient

using the numeric keypad on the MFP control panel, and

then press Go/Send to send the fax.

Enter Phone #

Scan to Fax

(permanent

destinations)

If you have set the basic fax information during setup,

and you have created fax destinations, press Fax/Scan

Mode repeatedly until you see SCAN → Fax in the MFP

control panel display.

Note: To send faxes to multiple destinations, you must

create a permanent destination containing the group of

numbers you want to fax. See “Sending faxes” on page 8

for more information.

SCAN → Fax

Scan to Profile

(back to PC or to

an e-mail)

For your scan profiles to appear on the MFP control

panel, you must define both your Scan to PC and

Scan to e-mail job profiles using the MarkNet resident

Web pages.

In Scan to Profile mode to see your profiles, you must

press Fax/Scan Mode repeatedly until you see

SCAN →PROFILE, and then Menu > to advance through

your profile names.

SCAN → PROFILE

Scan to e-mail

(permanent

destinations)

For a list of permanent e-mail destinations to appear on

the MFP control panel, you must set up each e-mail

recipient using the MarkNet resident Web pages.

In Scan to e-mail mode to see your e-mail destination

list, you must press Fax/Scan Mode repeatedly until you

see SCAN →EMAIL, and then Menu > to advance

through your permanent destinations.

Note: To send to multiple e-mail destinations, press

Select to add an asterisk to your choices. Press Go/

Send when you have finished.

SCAN → EMAIL

Scan to FTP

(FTP servers)

For a list of Scan to FTP destinations to appear on the

control panel, you must set up the FTP destinations

using the MarkNet resident Web pages.

In Scan to FTP mode to see a list of your configured FTP

servers, you must press Fax/Scan Mode repeatedly until

you see SCAN → FTP, and then Menu > to advance

through your FTP destinations.

Note: You can create multiple FTP servers, but you can

only scan to one server at a time.

SCAN ® FTP

Customizing your MFP configuration

23

7Customizing your MFP configuration

Customize copy settings

There are two ways to set up the default settings for making copies:

You can manually define default settings for making copies at the control panel.

1Set Content, Duplex and all the other settings the way you typically do.

2Press Menu > until Copy Menu appears, and then press Select.

3Press Menu > until Save Settings appears, and then press Select.

4Press Menu > until =Save appears, and then press Select.

Saving Settings appears briefly on the display to confirm the settings have been entered

correctly. The normal display showing Ready, scaling percentage, and number of copies reappears.

You can also set default settings for making copies at the resident Web page.

1Type the IP address of the MFP in the URL field of your browser (for example,

http://192.168.236.24), and then press Enter.

2Click Configuration.

3Select Copy Settings from the MFP menu.

Note: Many of the available settings depend on the type of printer and scanner you have.

Restore factory default settings

To restore the default settings manually:

1Press Menu > until Copy Menu appears, and then press Select.

2Press Menu > until you see Factory Defaults displayed, and then press Select.

3Press Menu > until you see =Restore, and then press Select.

Restoring Factory Defaults appears briefly on the display to confirm the settings have been

entered correctly. The control panel displays the Ready status, scaling percentage, and number of

copies.

Manually set basic fax information

24

To restore the default settings through the resident Web page:

1Type the IP address of the MFP in the URL field of your browser (for example,

http://192.168.236.24), and then press Enter.

2Click Configuration.

3Select Copy Setup from the MFP menu.

4Find the Factory Defaults drop-down box, and select Restore.

5Click Submit.

Manually set basic fax information

If you have purchased a MarkNet N2501e print server, during power up the message Please Set

Time appears. This is the prompt to begin the required fax setup.

1On the control panel, press Menu> repeatedly until you see Fax Quick Setup, and then

press Select.

2When Country/Zone appears, use Menu> to find your country and time zone (for example,

Eastern), and then press Select to save your choice.

3Set the current date and time:

•If the correct date and time appear on the display, press Return to go to the next menu

item.

•If the default date and time appear (1900-01-01 15:35) on the display, use the numeric

keypad to change the numbers in each field. After the date and time are set, the next

menu item appears.

4When you see Station Name, enter your name or company name using the numeric keypad

on the panel.

5Press Return when you have finished entering your Station Name. SAVED briefly appears.

6When you see Station Number, enter your fax phone number using the numeric keypad.

Special tips for using the numeric keypad

•Repeatedly pressing each button changes it from a number, to the uppercase

character, to the lowercase character, and then to the next character.

•Pressing Menu> or <Menu scrolls through all choices. This method offers you

additional characters not found on the numeric keypad, such as left and right

parenthesis, dashes, quotes, and so on.

•Press Copy Size to move to the next field or Original Size to move to the

previous field.

Create permanent fax destinations

25

7Press Return after entering your Station Number. SAVED briefly appears. After the last menu

item has been entered, Setup Complete appears.

Create permanent fax destinations

Instead of entering the phone numbers of fax recipients each time you send a fax, you can create

permanent fax destinations that appear in the MFP control panel.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter. The

destinations you create are stored only on this MFP.

2Click Configuration.

3Click Manage Destinations.

4Click Fax Destinations Setup.

5Enter a unique name for the fax recipient and specify their fax number (for example,

John_Acct 555-1212). If you want to create a group fax destination, place a comma after

each fax recipient number entered. Make sure your destination name identifies it as group fax

or a fax distribution list.

6If you want, you can assign a shortcut number (1—245). Assigning a shortcut lets you

press # on the numeric keypad, and then the shortcut number to activate your scan.

Note: If you try to assign a shortcut number already in use, you are prompted to select

another number.

7Click Submit.

Change fax send and receive settings

When incoming faxes are sent to your printer, they are documented in a Receive Fax Log. For more

information about this log, see “Adjust analog fax log options” on page 27.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter. The

destinations you create are stored only on this MFP.

2Click Configuration.

3Under the MFP heading, click Fax Setup.

4Select either fax server or analog (only available on the MarkNet N2501e). For more

information, see “Adjust analog send fax options” on page 26.

5Click Submit if you are changing the mode. If not, click Configuration.

6Make changes and click Submit.

Adjust analog send fax options

26

Adjust analog send fax options

Option Description

Auto Redial Sets the number of redial attempts the modem makes if the phone line

is busy.

This can be set for 0 through 14 attempts. The default is 5 redials.

Redial Frequency Sets the number of minutes between redial attempts (1—200 minutes).

The factory default is set to redial every three minutes repeatedly until

the number of attempts defined in Auto Redial have been made.

Fax Resolution Adjusts the resolution of the fax being sent.

The choices are:

•Standard 200 x 100 dpi (204 x 98 metric)

•Fine 200 x 200 dpi (204 x 196 metric)

•Super Fine 300 x 300 dpi (204 x 391 metric)

•Ultra Fine 400 x 400 dpi (408 x 391 metric)

Faxes are sent in the specified resolution if that resolution is supported

by the receiving fax machine.

Default Content Defines the content of the original document being faxed.

The choices are:

•Text

•Mixed

•Photo

Default Darkness Lightens or darkens the outgoing fax.

Press Menu> to darken and <Menu to lighten.

(-) . . . .* . . . .(+)

Dialing Mode Sets the fax modem to dial out using Tone or Pulse.

The default setting is Tone. Pulse dialing is not available in Europe.

Adjust analog receive fax options

27

Adjust analog receive fax options

Adjust analog fax log options

Option Description

Fax Storage Determines whether or not the incoming faxes are stored if they cannot

immediately be printed.

The settings are ON or OFF. The default setting is ON.

Fax Paper Size Defines the size of paper on which incoming faxes are to be printed

(letter, legal and so on) if the requested size is not available.

Fax Paper Type Defines the type of paper on which incoming faxes are to be printed

(plain paper, card stock, and so on). If the requested type is not

available, the printer prompts for the correct paper to be loaded.

Output Bin Defines the output bin where incoming faxes are to be printed (standard

bin, bin 1, or bin 2).

Auto Reduction Sets the printer to fit incoming faxes to the available Fax Paper Size.

The choices are YES and NO.

Rings to Answer Lets you set the number of times the phone rings before the fax

answers.

The default for the fax modem port is to answer incoming calls on the

first ring. Other choices range from 1 through 25.

Distinctive Ring Feature Three options are available:

•Enable Single Ring Pattern

•Enable Double Ring Pattern

•Enable Triple Ring Pattern

All options are enabled by default. By changing these settings, you

control which type of ring the MFP answers.

Option Description

Print Send Log Prints a list of faxes sent.

Print Rcv Log Prints a list of received faxes.

Auto Print Logs Automatically prints both fax logs when the log is full. The setting must

be ON (default).

When the setting is OFF, the log is maintained, but not automatically

printed. Also, the oldest log entries are removed when the log becomes

full.

Clear Logs Removes all entries from the send and receive logs.

Transmission Log Specifies that when you send a fax, a transmission log is printed to

verify the fax was sent correctly.

The settings are Always (default), Never, or Error Only.

Adjust analog fax log options

28

Log Paper Size Selects an output paper size (Letter, Legal, and so on) for the log.

Log Paper Size is only used if the setting for Log Paper Type is not

available.

The choices vary from printer to printer. For information about what your

printer supports, refer to your printer documentation.

Log Paper Type Selects an output paper type (Plain, Card stock, and so on) for the log.

The choices vary from printer to printer. For information about what your

printer supports, refer to your printer documentation.

Log Output Bin Selects an output bin (Standard, Bin 1, or Bin 2) for the log.

The choices vary from printer to printer. For information about what your

printer supports, refer to your printer documentation.

Option Description

Adjust fax server options

29

Adjust fax server options

Scan to E-mail General Setup

In addition to identifying your SMTP gateway, you can also enter a generic subject and message that

will be included on all scanned e-mail.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Under the MFP heading, click Scan to E-mail General Setup.

4Specify the SMTP gateway of your network or internet service provider, plus your e-mail

address for the reply line of the message.

Note: You may want to use the network administrator’s address as the default address.

When an e-mail cannot be sent, notification is returned to this address.

Option Description

To Field Refer to your fax server documentation for the exact format for the

e-mail address field.

Use [NUMBER] where the phone number should appear on the address

line.

Reply Address Sets the e-mail from address used for all fax server jobs.

Note: Most fax server software sends confirmations to this address.

Refer to your fax server documentation to decide on a reply address.

Subject Sets the subject text to use for all fax server e-mail jobs.

Message The text body sent with each fax server e-mail job.

Scan Type The format to use for image attachments sent to the fax server.

Refer to your fax server documentation to find a supported format.

Paper Size Sets the default paper size to use for scanning original documents to be

faxed.

Fax Resolution Sets the resolution used to scan the original documents to be faxed.

Note: The fax resolution used for the actual analog fax call is set on

your fax server software.

Default Content Defines the content of the original document being faxed.

The choices are:

•Text

•Mixed

•Photo

Default Darkness Lightens or darkens the outgoing fax.

Original Orientation Sets the orientation of the original document being faxed.

Create permanent e-mail destinations

30

5Enter a subject (descriptive name) and a generic message. This information appears on all

e-mail scanned to permanent e-mail destinations.

6To store scanned documents on a Web site and send only a Web link in the e-mail, complete

the Web link section.

7After entering your choices, click Submit.

Create permanent e-mail destinations

When creating an e-mail destination, you must decide what kind of e-mail the recipient will receive.

You can send a document scanned to e-mail as an:

•Attachment -- a copy of the scan output file is sent attached to the e-mail message

•Web link -- scan output file is sent to a Web site and only a Web link is sent in the e-mail

Create a separate recipient entry for each e-mail type and give them unique names easily identified

in the e-mail destinations list.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click Manage Destinations.

4Click E-mail Destinations Setup.

5Enter a unique name for the e-mail recipient and specify the e-mail address.

Note: You can create an e-mail distribution list by creating a destination containing

multiple e-mail recipients. Place a comma after each e-mail address you enter.

Assign a unique name to the destination that identifies it as an e-mail distribution

list.

6Select which type of Scan to e-mail you want to send. Attachment is the most common

choice, but you can avoid attaching large scan output files to e-mail if you use a Web link.

Here is an example of one e-mail recipient with two unique names.

7Select scan type and resolution.

8If you want, enter a shortcut number (1—245) to identify the recipient. A shortcut number lets

you rapidly find your e-mail recipient by pressing # on the numeric keypad, and entering the

Name Address Type Shortcut

Smith, Jane smith@mailgw.anywhere.com Attachment 5

Smith, Jane2 smith@mailgw.anywhere.com Web link 6

Create FTP destinations

31

number. If you attempt to assign a shortcut number that is already in use, you are prompted

to make another selection.

9Click Add/Modify to add the name to the available list of e-mail addresses. This new

recipient is now visible in the e-mail destination list (and the entry is also available for

selection from the MFP control panel menu).

Create FTP destinations

Note: Although you can create multiple FTP server destinations, you can only scan to one

destination at a time.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click Manage Destinations.

4Click FTP Destinations Setup.

5Assign a name to the FTP destination. This is the name that appears in the MFP control

panel display.

6Enter Server name, Log-in, Password, and Filename.

7Select scan type and resolution.

8If you want, enter a shortcut number (1—245) to identify the recipient. A shortcut number lets

you rapidly find your FTP destination by pressing # on the numeric keypad, and entering the

number. If you attempt to assign a shortcut number that is already in use, you are prompted

to make another selection.

9After entering your choices, click Submit.

Create an external destinations file

32

Create an external destinations file

Instead of creating individual e-mail, FTP, or fax destinations, you can create multiple destinations

and store them in an external ASCII text file. You can store a large list of addresses in a good location

on a network FTP server, rather than storing them as permanent destinations in the MFP hardware.

A file of permanent destinations (e-mail, FTP, and fax) can be created manually in any text editor

using the following entries as guides:

Valid values for an external destinations file:

•Type=1 entries are e-mail attachments.

•Type=2 are set up to be Web links.

•Short=You may assign a shortcut number from 1—245; 0 means no shortcut number has

been assigned.

•Scan=Values are listed in the following table:

Scan value Content and output file

0 Text content - BW PDF

1 Text content - BW TIFF

4 Text content - BW PS

5 Mixed content - BW PDF

6 Mixed content - BW TIFF

7 Mixed content - Gray PDF

8 Mixed content - RGB PDF

9 Mixed content - Gray PS

10 Photo content - Gray JPEG

11 Photo content - Gray TIFF

% Permanent Destinations List From 192.168.236.24

DESTEMAILADD 1 "NAME=Smith,

Jane;ADDR=janes@mailgw.businessname.com;TYPE=1;SCAN=4;RES=150;SHORT=1;"

DESTEMAILADD 1

"NAME=Robb;ADDR=robb@mailgw.businessname.com;TYPE=1;SCAN=4;RES=150;SHORT=50;"

DESTEMAILADD 1 "NAME=Doe,

John;ADDR=doe@businessname.com;TYPE=1;SCAN=1;RES=200;SHORT=0;"

DESTEMAILADD 1 "NAME=Doe,

John2;ADDR=doe@businessname.com;TYPE=2;SCAN=4;RES=150;SHORT=0;”

DESTFTPADD 1

“NAME=smith;SERVER=smith.com;LOGIN=bob;PASS1=sno;PASS2=sno;FN=scan;SCAN=8;RES=300;SHORT

=20;”

DESTFAXADD 1 “NAME=Sheila;NUMBER=5544;SHORT=88;”

Disable scan functions

33

•Res= Resolution values can equal 75, 150, 200, 300, 400, or 600 dpi.

Specify the external file

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click Manage Destinations.

4Click Specify External Destinations File.

5Specify the FTP server where the file is stored, plus the login and password necessary to

gain access to the server. Specify the full path and name of the file.

6Click Submit. The file is accessed from the server location. The e-mail and FTP destinations

stored in the external file are added to the current list of permanent destinations.

7Check the process worked by clicking Back on the Browser menu until you see one of the

destinations setup links, such as E-mail Destinations Setup.

Note: The process works the same for FTP and fax entries.

8Click E-mail Destinations Setup. The e-mail destinations stored in the file now appear in the

e-mail destination list. You may have to scroll through the list to find them.

The external destinations file is refreshed every 24 hours, on MFP power up, or by re-submitting the

file (steps 1 through 6).

Disable scan functions

You can limit the scan to network functions available on a particular MFP control panel. You can

disable any scan to network mode without affecting the others.

Disabling Scan to e-mail or Scan to FTP lets you create or add permanent destinations, but the mode

is not visible in the control panel, so the scan output file cannot be sent.

Disabling Scan to Profile prevents anyone from creating a profile, plus the function is not visible in the

MFP control panel.

Disabling the multipage TIFF function places each page of a scan in an individual TIFF file rather

than placing all pages in a single, multipage TIFF file.

12 Photo content - RGB JPEG

13 Photo content - RGB TIFF

14 Photo content - RGB PS

Scan value Content and output file

Configure Job Accounting

34

Disabling the Scan to FTP confirmation page stops the confirmation page from being printed.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Under the MFP heading, click Scan to Network General Setup.

4Remove the check mark from any function you want to disable.

5Click Submit.

Configure Job Accounting

Track MFP usage

MarkTrack™ is software that combines the unique capabilities of Lexmark network printers and

MarkVision™ software with an Oracle database.

MFP Job Accounting provides MarkTrack users with the ability to accumulate statistics on copy jobs,

outgoing faxes, and scan to network jobs by requiring users to enter a Job Account number on the

control panel.

Note: To count outgoing faxes, you must be using a MarkNet N2501e print server

containing a fax modem port.

Create accounts

To use Job Accounting, you must create a Job Account for each authorized MFP user. You must also

notify each user that they must enter the assigned Job Account number on the control panel before

they are allowed to scan.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click MFP Job Accounting.

4Click Manage Job Accounts.

5Enter a name for the Job Account and assign an account number.

6Click Add/Modify. The new Job Account appears in the list.

Configure Job Accounting

35

Protect the Job Account list

To prevent the Job Account list from being modified by unauthorized individuals, set a password to

protect the information stored on the print server.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Under the Other heading, click Security.

4Enter a user name and a password.

Note: The user name is MarkNet. The password is whatever you assign. You must type

it a second time for verification.

5Click Submit.

Select a tracking mode

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click MFP Job Accounting.

4Select one of the tracking modes. For a list of available tracking modes, see “List of tracking

modes” on page 36.

5Specify a timeout. The timeout is the amount of time that passes after a scan is completed

before the control panel is relocked.

6Click Submit.

Configure Job Accounting

36

List of tracking modes

Mode Description

Job Acntg. Off This is the default mode.

Courtesy I Enter an account number on the keypad before the control panel accepts the

job information.

The number is not checked against the master Job Account list.

Courtesy II There are two methods of entering Job Account information:

•Enter an account number on the keypad before the control panel accepts the

job information.

•Select a name from the active Job Account menu on the MFP control panel.

Press Menu > or < Menu repeatedly until the name associated with the

account is displayed in the control panel, and then press Select.

Courtesy III There are two methods of entering Job Account information on the control

panel:

•Enter an account number on the control panel keypad; however, for

increased security the account is checked against the master list and

validated.

•Select a name from the active Job Account menu on the MFP control panel.

Press Menu > or < Menu repeatedly until the name associated with the

account is displayed in the control panel, and then press Select.

Validation Sets the most security for using the MFP control panel.

Enter an account number using the keypad on the MFP control panel. The

account is checked against the master Job Account list and validated before

the control panel accepts a scan. This choice does not allow a name to be

selected from the Job Account menu.

Use Validation mode to limit usage

37

Use Validation mode to limit usage

Validation mode, when used with MarkTrack, collects statistical data about copy jobs, network scans,

and outgoing faxes. However, even if you do not use MarkTrack, Validation mode can be used to limit

MFP usage to authorized individuals.

When Validation mode is active, the MFP control panel displays an Enter Account # prompt. To

unlock the control panel, a user must enter a valid account number using the keypad on the control

panel, and then press Select.

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Configuration.

3Click MFP Job Accounting.

4Select Validation mode.

5Specify a timeout. The timeout is the amount of time that passes after a scan is completed

before the control panel is relocked.

6Click Submit.

Job Accounting status messages

Message Description

<Date Time>

Select Account

Message appears instead of the Ready message when Job Accounting

modes Courtesy II or Courtesy III are set.

<Date Time>

Enter Account #

Message appears instead of the Ready message when Job Accounting

modes Courtesy I or Validation are set.

Select Account

Account Name

Message appears instead of the Ready message when Job Accounting is

active. A valid account name must be selected from the Job Account

active list.

1Press Fax/Scan Mode until you see Job Acct.

2Press Menu> until you see your Account Name, and then press Select.

After a correct account is selected, the control panel resets to copy mode

and the Ready message appears. Start your scan as usual.

Enter Account #

XXX_

Job Accounting is active. A valid account number must be entered on the

numeric keypad of the control panel.

After a correct account number is entered and validated, the control panel

resets to copy mode and the Ready message appears. Start your scan as

usual.

Account #

Rejected

Applies to Courtesy III or Validation mode. Message indicates that an

invalid account number has been entered.

If you have questions regarding valid account numbers, see your network

administrator for assistance.

Solving copy problems

38

8Solving copy problems

Common problems and solutions

For additional help solving printer problems, refer to the documentation that shipped with your printer.

Problem Solution

Copy printed on the wrong kind of paper Wrong type of paper is loaded in the paper tray you

selected, or the printer may not be set up for

automatically selecting the paper type.

1Put the correct paper or other media in the tray.

2Check the paper type setting on the paper menu of

the printer.

3Try sending the copy again.

Warning displays on printer operator panel

about collation area The printer does not have enough memory. You may

have to turn collation off and manually sort your copies.

Installing additional memory helps alleviate this

problem.

I pressed Continue on the printer operator

panel, but my copies were not in correct

sequence

Color page came out black and white 1This happens if the scanner or printer (or both) can

only produce black and white. Check to see if your

MFP has color capabilities.

2If your MFP is capable of color copies, make sure

Content is set to mixed or photo (not text), and try

again.

Duplex does not work This usually means the scanner or printer (or both) is

not capable of duplex. Check the documentation that

shipped with your MFP to see if it has duplex

capabilities.

Duplex lights do not come on

Cannot select duplex settings

Ready status message is not displayed in

control panel The control panel and the printer are not talking to each

other or the printer may be turned off.

1Try turning the printer off and back on.

2Trying turning off the scanner and the printer. Make

sure you power back on in the correct sequence. First

turn on the scanner, and then turn on the printer.

Control panel buttons do not respond The printer is turned off. Turn the printer back on.

Copy status messages

39

Copy status messages

Copy error messages

Unwanted black lines print on my copy Clean the entire top cover and the document flatbed.

Also clean the automatic document feeder.

Paper does not feed through the automatic

document feeder Make sure the paper support is open.

Make sure the pages to be copied are not damaged or

stapled together.

Message Description

Ready 100% 1 MFP is set for copy mode. This is the default setting for the control panel.

Copying…

Busy ♦ 100% 1

Copy job is printing. If a copy job is printing, this message appears even

when a fax is being sent or received.

Copy Halted…

Wait 100% 1

Copy job is being canceled.

Place Next

Or Stop

1Place the next page on the flatbed.

2Press Go/Send to continue sending pages.

3Press Stop/Clear to end the scan.

The control panel resets to copy mode and the Ready message appears

on the display.

Error Description

Check

Printer

There is a problem with the printer, such as a paper jam, open door,

missing tray, or toner problem. Check the printer operator panel for a

detailed message.

For more help solving the problem, refer to the documentation that

shipped with the printer.

Check Scanner

Press Return

There is a problem with the scanner.

1Check that all the cables and power cords are still correctly plugged

into the scanner.

2Turn off the MFP hardware, then power back up. First, turn on the

scanner, then turn the printer back on.

3If you are unable to reset the MFP, contact Lexmark Customer Support.

On the MFP CD, click Contact Lexmark.

Problem Solution

Copy error messages

40

Close Door Message appears in the top line of the control panel display. Toner

cartridge door is open. This message does not display for all scanner and

printer combinations.

No Duplex Option

Installed

Message appears if user presses Duplex on the MFP control panel, but

the duplex option is not installed correctly on the printer.

Check printer documentation for information about installing the duplex

option.

Error Description

Solving fax problems

41

9Solving fax problems

Common fax questions

Solve problems sending faxes

Problem Solution

Can I create a fax distribution

list? Group faxing is supported. When you create a permanent fax

destination, separate multiple entries with a comma.

How do I enter a pause in the fax

recipient phone number? •If you are manually dialing using the numeric keypad, press

Pause on the control panel to enter a two second pause. The

pause appears as a dash (-).

•If you are creating a fax destination using the MarkNet

resident Web pages, type a dash (-) in the phone number

(9-1-555-444-2222).

Problem Solution

Some pages were not sent 1Check the transmission log for information about the

problem. The status column provides information about the

sending problem. The pages column tells you how many

pages were sent successfully.

2Resend the pages that did not get sent, or resend the entire

fax job.

No pages were sent

No dial tone for the modem 1Check your fax phone line and the cable hookup to the

MarkNet N2501e card. Try resending.

2Check the transmission log for information about the

problem.

Fax was illegible when received Receiving fax unit may not support high quality faxes. It may be

automatically reducing the resolution.

Adjust the resolution and the content setting, then try resending

the fax.

Solve problems receiving faxes

42

Solve problems receiving faxes

Data was missing Receiving fax unit may not have automatic reduction turned on.

Try resending fewer pages at once.

When sending a large fax,

scanning stalls in the middle of

the scan

MFP first scans all the fax pages to memory.

If you do not have a hard disk installed in your printer, using

high resolution settings or sending lots of pages at once can

rapidly fill up the available printer memory. When the printer

memory is full, MFP dials and attempts to send the fax pages

already in memory. After those pages are sent, scanning

resumes.

If your fax fails to send correctly, you can try either sending

fewer pages at once or sending them at a lower resolution.

If you frequently send large faxes, or faxes requiring high

resolutions, you may want to add a printer hard disk or more

memory to your MFP.

Problem Solution

Fax was not received Have the sender resend the fax.

Make sure you have not disabled receiving. If you are attached

to a network, browse to the IP address of the MarkNet N2501e

and check the setting. (Hint: Setting/Configuration, Advanced

Settings, and then check the Enable Receive box.)

Fax was printed on two pages Automatic reduction is turned off.

Turn automatic reduction on and have the fax resent.

Fax quality is poor Have the fax sent at a higher resolution.

Problem Solution

Send fax status

43

Send fax status

Receive fax status

Message Description

Enter phone #

xxx-xxx

Prompt to use the numeric keypad to enter the fax recipient

phone number.

Scanning to Mem

Busy ¨

Original documents are being scanned to memory.

Dialing…

Ready 100% 1

Fax recipient number is being dialed.

Connect <Baud><ECM>

Ready 100% 1

Shows connection and baud rate with the receiving fax

machine. If error correction mode is being used, ECM is

displayed on the control panel.

Sending Page X

Ready 100% 1

Page X is currently being sent.

Call Complete

Ready 100% 1

All the pages of the fax have been sent and the phone line

connection has hung up.

Shortcut xx Fax

Destination Name

Fax shortcut has been initiated by pressing #, and then entering

the shortcut number on the numeric keypad. Destination Name

is the name assigned to the fax recipient.

Place Next

Or Stop

1Place the next page on the flatbed.

2Press Go to continue sending pages.

3Press Stop to end the fax transmission.

The control panel resets to copy mode and the Ready message

appears on the display.

Message Description

Receiving Fax…

Ready 100% 1

MFP is receiving an incoming fax.

Connect <Baud><ECM>

Ready 100% 1

Shows connection and baud rate with the sending fax machine.

If error correction mode is being used, ECM is displayed on the

control panel.

Sender Name

Ready 100% 1

Station name of sending fax machine displays (right justified) on

top line.

Receiving Page X

Ready 100% 1

Page X is currently being received.

Call Complete

Ready 100% 1

All the pages of the fax have been received and the phone line

connection has hung up.

Send fax errors

44

Send fax errors

Receive fax errors

Work with destination lists

You can view or print lists of the permanent fax destinations that have been configured for an MFP.

This is a useful way to check for fax recipients that you send information to on a regular basis.

View the destination lists

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Reports.

3Under the MFP heading, click the link of the list you want to view, such as Fax Destinations

List. Information about each destination is displayed.

Error message Description

No Dial Tone Appears in top line of control panel display. Modem cannot

detect a dial tone.

No Answer Appears in top line of control panel display. Receiving fax

machine failed to answer.

Line Busy Appears in top line of control panel display. Phone line of

receiving fax machine is busy.

Line Dropped Appears in top line of control panel display. During a fax, the

message displays when the phone connection is lost.

No Phone Number

Entered

Appears when Go/Send is pressed before the fax number to be

dialed has been entered.

Scan to Fax Mode

Is Disabled

Appears when a fax is attempted to let the user know that Scan

to Fax function is disabled for this MFP.

Out of Memory Appears in top line of control panel display. Some older printers

display this message when the printer memory is full.

PS Error Appears in top line of control panel display. Fax is being sent

using Print to Fax and the job encountered a PostScript error.

Error message Description

Load Paper Appears in top line of control panel display. Printer is out of paper.

Printer Offline Appears in top line of control panel display. Printer is not ready.

Printer Error Appears in top line of control panel display. Printer has a door open or a

tray missing.

Work with destination lists

45

Print the destination lists

1Locate the MFP. This must be the same MFP with the IP address where the destination lists

were created and stored.

2Press Menu > repeatedly until you see Destinations, and then press Select.

3Press Menu > repeatedly until you see the list you want to print (for example, Print Fax List),

and then press Select. Information about each destination is contained in the list. The

following illustration is an example of one type of list.

Print the shortcut list

When creating permanent destinations for an MFP, your systems person may have assigned

shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut

number on the numeric keypad of the MFP control panel.

Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations

in the control panel menus.

1Locate the MFP. This must be the same MFP with the IP address where the destination lists

were created and stored.

2Press Menu > repeatedly until you see Shortcuts, and then press Select.

3Press Menu > repeatedly until you see Print List, and then press Select.

Fax Destinations

NameFax NumberShortcut # ----------------------------

------------------------------------------------------------- ---------------

Smith, Jane555-121231

Smith, Jane21-666-555-123332

Doe, John1-666-444-778835

Solving network scan problems

46

10 Solving network scan problems

Common problems and solutions

Scan to e-mail status

Problem Solution

Scan profile name does not

appear on the control panel

display.

1Make sure you are looking at the correct control panel menu.

Press Fax/Scan Mode repeatedly until you see

SCAN →PROFILE. Press Menu > until you see your profile

name.

2Make sure the MFP you are trying to use is the same MFP

where the profile is stored. Each MFP has a unique network

address. If you are not sure, see your network administrator

for help.

3Create your scan profile again.

Can I create an e-mail distribution

list? Create a permanent e-mail destination and place a comma

after each e-mail address.

Make sure you assign a unique name to the destination that

identifies it as an e-mail distribution list.

Message Description

SCAN → EMAIL

Destination name

Prompts you to select the e-mail destination. Press Menu > repeatedly

until you see your e-mail destination name displayed in the second line.

Press Go/Send to start the scan.

To select multiple e-mail destinations, press Menu > repeatedly until you

see your first e-mail selection, and then press Select. An asterisk appears

by the selection. Repeat this process until all e-mail destinations have

been selected. Press Go/Send to start the scan.

Connecting

Please Wait

Message indicates the MFP is trying to make a connection with the SMTP

server.

EML → Destination

Busy ♦ 100%

Message indicates the MFP is scanning and sending the document.

Scan to FTP status

47

Scan to FTP status

Shortcut #xx EML

Destination Name

E-mail shortcut has been initiated by pressing #, and then entering the

shortcut number on the numeric keypad. Destination Name is the name

assigned to the e-mail destination.

Place Next

Or Stop

1Place the next page on the flatbed.

2Press Go/Send to continue sending pages.

3Press Stop/Clear to end the scan.

The control panel resets to copy mode and the Ready message appears.

Message Description

SCAN → FTP

Destination name

Prompts you to select the FTP destination. Press Menu >

repeatedly until you see your FTP destination name on the

second line of the control panel display. Press Go/Send to start

scanning.

Connecting

Please Wait

Indicates the MFP is trying to make a connection with the FTP

server.

FTP → Destination

Busy ♦ 100%

Indicates the MFP is scanning and sending the document.

Shortcut #xx FTP

Destination Name

FTP destination shortcut has been initiated by pressing #, and

then entering the shortcut number on the numeric keypad.

Destination Name is the name assigned to the FTP server

destination.

Place Next

Or Stop

1Place the next page on the flatbed.

2Press Go/Send to continue sending pages.

3Press Stop/Clear when all pages have finished scanning.

The control panel resets to copy mode and the Ready status

message appears on the display.

S-cut Disabled Message appears on the second line of the display when a

shortcut is entered for a network scan function that has been

disabled.

One or all of the network scan functions (SCAN → PROFILE,

SCAN → EMAIL, and SCAN → FTP) can be disabled. See

your network administrator for assistance.

Shortcut not set Message appears on the second line of the display when an

invalid shortcut number is entered.

The list of configured shortcuts can be viewed or printed. See

“Print the shortcut list” on page 51.

Message Description

Job Accounting status

48

Job Accounting status

Scan to e-mail errors

Message Description

<Date Time>

Select Account

Appears in the Idle/Ready state when Courtesy II or

Courtesy III modes are active.

<Date Time>

Enter Account #

Appears in the Idle/Ready state when Courtesy I or Validation

modes are active.

Select Account

Account Name

Appears when user is selecting an account from the list of

possible accounts. This applies to Courtesy II or Courtesy III

modes.

Enter Account #

xxx_

Appears when the user manually enters an account number

using the numeric keypad on the control panel. This applies to

all Job Accounting modes.

Account #

Rejected

Appears when the user attempts to enter an invalid account

number. This applies to Courtesy III and Validation modes.

Message Description

Connection

Failed

MFP is unable to find the e-mail server and deliver the file.

S-cut Disabled Appears on the second line of the control panel display when a

shortcut is entered for a disabled network scan function.

One or all of the network scan functions (SCAN →PROFILE,

SCAN → EMAIL, and SCAN → FTP) can be disabled. See

your network administrator for assistance.

Shortcut not set Appears on the second line of the control panel display when

an invalid shortcut number is entered.

The list of configured shortcuts can be viewed or printed. See

“Print the shortcut list” on page 51.

SMTP Setup Error SMTP server has not been set up.

A timeout occurred waiting

for a response from the

server

MFP timed out waiting for a response from the SMTP server.

Could not resolve the

e-mail server address •DNS server could not resolve the SMTP gateway address.

•DNS server is not correctly set up for use with MFP. Check

DNS server address.

Unable to make a TCP

connection to the server Make sure the server address is correct.

TCP connection to server

was lost Check your network connection.

Scan to e-mail errors

49

Mail server refused to

accept mail from us •Mail server refused to start the e-mail sending process.

•Mail server could not be set up to accept e-mail from the

MFP IP address.

•Mail server is down.

•Mail server is busy.

Mail server rejected your

reply address Make sure your reply address has been set up correctly.

Mail server rejected one

of the recipients Mail server determined that one of the recipient addresses is

bad. Correct the address or remove it from the e-mail

destination list.

Message Description

Scan to FTP errors

50

Scan to FTP errors

Work with destination lists

You can view or print lists of the permanent destinations that have been configured for MFP. This is a

useful way to check for destinations that you send information to on a regular basis.

View the destination lists

1Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2Click Reports.

3Under the MFP heading, click the link of the list you want to view such as E-mail

Destinations List. Information about each destination is displayed.

Message Description

<452> FTP Disk quota

reached User account for this scan has run out of disk space on the FTP

server.

<550> Unable to put file

(no access) •User account for this scan does not have write access to the

specified directory.

•A file already exists with the same name and the user

account does not have permission to overwrite it.

<553> Put failed, file or

directory does not exist Directory specified in the file name does not exist on the FTP

server.

Could not resolve the

server name •DNS server could not resolve the FTP server address.

Check SMTP gateway address.

•DNS server is not correctly set up for use with MFP. Check

DNS server address.

Could not log in to the

FTP server Username, password, or both have been refused by the FTP

server.

Could not make a TCP

connection to the FTP

server

Check the FTP server address.

Undefined FTP error has

occurred See the FTP scan error log that prints for information about this

error.

S-cut Disabled Message appears on the second line of the display when a

shortcut is entered for a network scan function that has been

disabled.

One or all of the network scan functions (SCAN →PROFILE,

SCAN → EMAIL, and SCAN → FTP) can be disabled. See

your network administrator for assistance.

Shortcut not set Message appears on the second line of the display when an

invalid shortcut number is entered.

The list of configured shortcuts can be viewed or printed. See

“Print the shortcut list” on page 51.

Work with destination lists

51

Print the destination lists

1Locate the MFP. This must be the same MFP with the IP address where the destination lists

were created and stored.

2Press Menu > repeatedly until you see Destinations, and then press Select.

3Press Menu > repeatedly until you see the list you want to print (for example, Print E-mail

List), and then press Select. Information about each destination is contained in the list. The

following illustration is an example of one type of list.

Print the shortcut list

When creating permanent destinations for the MFP, your systems person may have assigned

shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut

number on the numeric keypad of the MFP control panel.

Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations

in the control panel menus.

1Locate the MFP. This must be the same MFP with the IP address where the destination lists

were created and stored.

2Press Menu > repeatedly until you see Shortcuts, and then press Select.

3Press Menu > repeatedly until you see Print List, and then press Select.

E-Mail Destinations

NameAddressTypeShortcut # ----------------------------

------------------------------------------- ------------------- ---------------

Smith, Janesmith@mailgw.anywhere.comAttachment5

Smith, Jane2smith@mailgw.anywhere.comWeb Link6

Doe, Johndoe@newaddress.comWeb Link12

Solving scanning problems

52

11 Solving scanning problems

Preventing paper jams

Your automatic document feeder is designed to handle most paper types. However, if you are unsure

if your document will cause a jam in the automatic document feeder, we recommend that you scan it

using the flatbed.

The following cannot be properly fed by the automatic document feeder:

•Paper with clip or staple attached

•Paper with ink not totally dry

•Paper with inconsistent thickness, such as envelopes

•Paper with wrinkles, curls, folds, or tears

•Tracing paper, coated paper, carbonless paper

•Paper that is too large or too small (use flatbed instead)

•Items other than papers, such as cloth, metal, or OHP film

•Notched paper

•Paper with an odd (non-rectangular) shape

•Photographic paper

•Paper with perforations on its side

•Very thin paper

Solve scanner problems

53

Solve scanner problems

Problem Solution

Paper jams during scanning 1Open the automatic document feeder.

2Pull out the jammed paper carefully.

3Close the automatic document feeder.

More than one sheet of paper was

fed into the scanner 1Open the automatic document feeder.

2Remove the multifed sheets of paper.

3Close the automatic document feeder.

4Flatten the paper corners and edges; loosen the paper

before reloading it in the paper guide.

5Check the feeding roller condition. Clean if necessary.

6Replace the pad assembly.

Paper skewed in the scanner •Clean the paper feed roller.

•Use the paper guide when feeding the paper.

Paper does not feed through the

automatic document feeder Make sure the paper support is open.

Make sure the pages to be copied are not damaged or stapled

together.

When I power on, the scanner

makes noises and will not stand

ready

•Make sure the lock switch is unlocked. Refer to the MFP

Setup documentation that shipped with your hardware.

•Place the scanner on a flat desktop surface.

The scanner power is on but the

scanner will not operate •Check the switch settings on the rear of the scanner.

Note: Some scanners do not have switches.

Index

54

Index

C

collating copy jobs 6

control panel

adding scan modes 22

keypad 19

tracking usage 34

control panel modes

Copy 22

Fax 22

Scan (e-mail) 22

Scan (FTP) 22

Scan (Profile) 22

copy content

mixed 5

mixed image 5

mixed mono 5

photo 5

photo mono 5

text 5

copy media

collating 6

finishing 6

selecting 7

copy settings

restoring factory defaults 23

copying

adjusting copy size 4

changing copy brightness 4

examples

2-up job 2

colored original job 3

duplex job 2

enlargement job 3

mixed content job 2

single copy job 1

N-up 6

problem solving

collation area warning 38

color 38

control panel not

responding 38

duplex lights 38

duplexing 38

Ready never appears 38

selecting content 5

selecting media 7

D

destination lists 50

duplex option, setting 6

F

factory defaults, restoring copy

settings 23

Fax log menu

Log Output Bin 28

Log Paper Size 28

Log Paper Type 28

Fax send menu

Automatic Redial 26

Default Content 26

Default Darkness 26

Dialing Mode 26

Fax Resolution 26

Redial Frequency 26

faxing

examples

400 x 400 dpi photo 10

colored original job 10

mixed content job 10

multiple originals job 10

single original job 9

Fax log menu 27

Fax send menu 26

problem solving

no incoming fax 42

finishing copy jobs 6

J

job accounts

setting a password 35

K

keypad description, control

panel 19

M

MarkNet print server 13, 24

MarkTrack software 34

MarkVision software 34

menus

Fax log 27

Fax send 26

N

N-up copying 6

P

paper jams 52

print server 13, 24

problem solving

copying 38

multiple pages feed 53

no duplex lights on 6

paper jam 53

paper skew 53

receiving faxing 42

scan unit is noisy 53

sending faxing 41

S

Scan to e-mail

creating permanent

Index

55

destinations 30

profile 16

setup 16

Scan to PC

customizing settings 14

profile 13

setup 13

scanning

control panel modes 22

selecting

copy content 5

copy media 7

setting a password for job

accounts 35

setting duplex option 6

shortcut list 51

T

tracking usage 34

troubleshooting

copying 38

faxing, receiving 42

faxing, sending 41

job accounting 48

network scanning 46

scan to e-mail 46, 48

scan to FTP 47, 50

www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,

registered in the United States and/or other countries.

© 2002 Lexmark International, Inc.

740 West New Circle Road

Lexington, Kentucky 40550