Lexmark 47B1002 Users Manual User's Guide

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2015-01-23

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X790 Series
User's Guide

November 2012
Machine type(s):
7562, 4917
Model(s):
432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81, g82

www.lexmark.com

Contents

Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................11
Basic functions of the scanner.................................................................................................................12
Understanding the ADF and scanner glass..............................................................................................13
Understanding the printer control panel................................................................................................14

Understanding the home screen................................................................15
Understanding the home screen.............................................................................................................15
Using the touch-screen buttons..............................................................................................................16

Setting up and using the home screen applications....................................20
Finding the IP address of the printer.......................................................................................................20
Accessing the Embedded Web Server.....................................................................................................20
Exporting and importing a configuration using the Embedded Web Server...........................................21
Activating the home screen applications................................................................................................22
Setting up Forms and Favorites ........................................................................................................................22
Setting up Scan to Network ..............................................................................................................................22
Setting up My MFP ...........................................................................................................................................23
Understanding WS‑Scan ...................................................................................................................................23
Setting up Remote Operator Panel...................................................................................................................23

Additional printer setup.............................................................................25
Installing internal options........................................................................................................................25
Order of installation................................................................................................................................44
Installing optional trays...........................................................................................................................45
Attaching cables......................................................................................................................................46
Verifying printer setup............................................................................................................................47
Setting up the printer software...............................................................................................................48
Setting up wireless printing.....................................................................................................................50
Installing the printer on an Ethernet network........................................................................................55
Changing port settings after installing a new network Internal Solutions Port......................................58
Setting up serial printing.........................................................................................................................59

Contents

Minimizing your printer's environmental impact........................................62
Saving paper and toner...........................................................................................................................62
Saving energy..........................................................................................................................................63
Recycling..................................................................................................................................................66

Loading paper and specialty media............................................................68
Setting the paper size and type...............................................................................................................68
Configuring Universal paper settings......................................................................................................68
Loading the standard or optional 550‑sheet tray...................................................................................69
Loading the 2000‑sheet high‑capacity feeder.........................................................................................72
Loading the multipurpose feeder............................................................................................................74
Linking and unlinking trays......................................................................................................................76

Paper and specialty media guidelines.........................................................79
Paper guidelines......................................................................................................................................79
Supported paper sizes, types, and weights.............................................................................................82

Printing......................................................................................................87
Printing a document................................................................................................................................87
Printing from a flash drive.......................................................................................................................88
Printing on specialty media.....................................................................................................................90
Printing confidential and other held jobs................................................................................................92
Printing information pages......................................................................................................................94
Canceling a print job................................................................................................................................94

Copying......................................................................................................96
Making copies.........................................................................................................................................96
Copying film photos................................................................................................................................97
Copying on specialty media.....................................................................................................................97
Customizing copy settings.......................................................................................................................98
Placing information on copies...............................................................................................................103
Canceling a copy job..............................................................................................................................103
Understanding the copy screens and options.......................................................................................104

E-mailing..................................................................................................108
Getting ready to e-mail.........................................................................................................................108
Creating an e-mail shortcut...................................................................................................................109

Contents

E-mailing a document............................................................................................................................110
Customizing e-mail settings...................................................................................................................111
Canceling an e-mail...............................................................................................................................112
Understanding e-mail options...............................................................................................................112

Faxing......................................................................................................115
Getting the printer ready to fax............................................................................................................115
Creating shortcuts.................................................................................................................................120
Sending a fax.........................................................................................................................................121
Customizing fax settings........................................................................................................................123
Canceling an outgoing fax.....................................................................................................................124
Understanding fax options....................................................................................................................125
Holding and forwarding faxes...............................................................................................................127

Scanning to an FTP address......................................................................129
Scanning to an FTP address...................................................................................................................129
Creating shortcuts.................................................................................................................................130
Understanding FTP options...................................................................................................................131

Scanning to a computer or flash drive......................................................134
Scanning to a computer........................................................................................................................134
Scanning to a flash drive........................................................................................................................135
Using the ScanBack Utility.....................................................................................................................135
Understanding scan profile options......................................................................................................136

Understanding printer menus...................................................................138
Menus list..............................................................................................................................................138
Supplies menu.......................................................................................................................................139
Paper menu...........................................................................................................................................141
Reports menu........................................................................................................................................153
Network/Ports menu.............................................................................................................................154
Security menu.......................................................................................................................................167
Settings menu........................................................................................................................................172
Help menu.............................................................................................................................................229

Securing the memory before moving the printer......................................230
Statement of Volatility..........................................................................................................................230
Erasing volatile memory........................................................................................................................230

Contents

Erasing non‑volatile memory................................................................................................................231
Erasing printer hard disk memory.........................................................................................................231
Configuring printer hard disk encryption..............................................................................................232

Maintaining the printer............................................................................233
Cleaning the exterior of the printer......................................................................................................233
Cleaning the scanner glass....................................................................................................................233
Cleaning the ADF parts..........................................................................................................................234
Cleaning the printhead lenses...............................................................................................................236
Storing supplies.....................................................................................................................................237
Checking the status of supplies.............................................................................................................237
Ordering supplies..................................................................................................................................238
Replacing supplies.................................................................................................................................240
Moving the printer................................................................................................................................244

Administrative support............................................................................246
Finding advanced networking and administrator information.............................................................246
Using the Embedded Web Server.........................................................................................................246
Checking the virtual display...................................................................................................................246
Checking the status of the printer.........................................................................................................246
Setting up e‑mail alerts.........................................................................................................................247
Viewing reports.....................................................................................................................................247
Restoring factory default settings.........................................................................................................248

Clearing jams............................................................................................249
Avoiding jams........................................................................................................................................249
Understanding jam numbers and locations..........................................................................................249
200 paper jam.......................................................................................................................................251
201 paper jam.......................................................................................................................................251
202–203 paper jams..............................................................................................................................252
230 paper jam.......................................................................................................................................253
231–239 paper jams..............................................................................................................................254
24x paper jam........................................................................................................................................254
250 paper jam.......................................................................................................................................255
280–289 paper jams..............................................................................................................................256
290–292 paper jams..............................................................................................................................257
400–403 and 460–461 paper jams........................................................................................................257

Contents

431–438 paper jams..............................................................................................................................258
455 staple jam.......................................................................................................................................258

Troubleshooting.......................................................................................261
Solving basic printer problems..............................................................................................................261
Understanding printer messages..........................................................................................................261
Solving printing problems.....................................................................................................................278
Solving copy problems..........................................................................................................................281
Solving scanner problems.....................................................................................................................284
Solving fax problems.............................................................................................................................286
Solving home screen applications problems.........................................................................................290
Solving option problems........................................................................................................................291
Solving paper feed problems.................................................................................................................294
Solving print quality problems..............................................................................................................295
Solving color quality problems..............................................................................................................308
Embedded Web Server does not open.................................................................................................311
Contacting customer support................................................................................................................311

Notices.....................................................................................................312
Product information..............................................................................................................................312
Edition notice........................................................................................................................................312
Power consumption..............................................................................................................................317

Index........................................................................................................328

Safety information

Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information

Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.

Learning about the printer

Learning about the printer
Finding information about the printer
What are you looking for?

Find it here

Initial setup instructions:

Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.

• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:

•
•
•
•
•
•
•
•

Selecting and storing paper and specialty media
Loading paper
Configuring printer settings

User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.

Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the printer software

Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer
software.

• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.

Learning about the printer

What are you looking for?

Find it here

The latest supplemental information, updates, and customer
support:

Lexmark Support Web site—
http://support.lexmark.com

•
•
•
•
•

Documentation
Driver downloads
Live chat support
E‑mail support
Voice support

Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:

•
•
•
•
Warranty information

Machine Type number
Serial number
Date purchased
Store where purchased

Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.

• In other countries and regions—See the printed
warranty that came with your printer.

Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them, too. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.

• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer

5
4

458 mm (18 in.)

100 mm (3.9 in.)

380 mm (14.9 in.)

432 mm (17 in.)

150 mm (5.9 in.)

Printer configurations
CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Learning about the printer

You can configure your basic printer by adding optional trays.

2
3
4

8
7

10
9

12
1

Automatic Document Feeder (ADF)

ADF input tray

Printer control panel

Standard exit bin

Front door

Standard 550-sheet trays (Tray 1)

Multipurpose feeder

Side door

Jam access doors

Optional 2,000‑sheet high‑capacity feeder

Optional 550-sheet trays

Caster base

Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:

•
•
•
•
•

Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
Send a fax using the printer control panel.
Send a fax to multiple fax destinations at the same time.
Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
Scan documents and send them to another printer (PDF by way of FTP).

Learning about the printer

Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)

Scanner glass

Use the ADF for multiple pages, including duplex
pages.
Use the scanner glass for single pages or book pages, small items (such
as postcards or photos), transparencies, photo paper, or thin media
(such as magazine clippings or lightweight carbonless forms).

Using the ADF
•
•
•
•
•
•

Load the document into the ADF faceup, short edge first.
Load up to 75 sheets of plain paper in the ADF input tray.
Scan sizes from 76 x 139 mm (3.0 x 5.5 in.) to 215 x 355 mm (8.5 x 14 in.).
Scan documents with mixed page sizes (letter and legal).
Scan media weights from 52 to 120 g/m2 (14 to 32 lb).
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.

Using the scanner glass
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215 x 355 mm (8.5 x 14 in.).
• Copy books up to 25 mm (1 in.) thick.

Learning about the printer

Understanding the printer control panel
1

Item

Description

Display

Indicator light

Sleep

Lets you view scanning, copying, faxing, and printing options as well as status and error messages

•
•
•
•

Off—The power is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Blinking red—Operator intervention is needed.

Activates Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:

• Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.

• Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.

• Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.

• Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber in pulsing pattern.
4

Keypad

Lets you enter numbers, letters, or symbols on the display

Submit

Lets you submit changes made in the printer settings

Stop/Cancel

Stops all printer activity
Note: A list of option is displayed once Stopped appears on the display.

Home

Lets you navigate back to the home screen

Card reader

Limits the use of certain printer functions to authenticated users
Note: The card reader may not be available on all printer models.

USB port

Lets you insert a USB flash drive to send data or to save scanned images

Understanding the home screen

Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.

Touch

Copy

Access the Copy menus and make copies.

E-mail

Access the E-mail menus and send e‑mails.

Fax

Access the Fax menus and send fax.
Access the printer menus.
Note: These menus are available only when the printer is in the Ready state.

FTP

Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.

Status message bar

• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Toner Low or Cartridge Low.
• Show intervention messages so the printer can continue processing.

Status/Supplies

• Display a warning or error message whenever the printer requires intervention to continue
processing.

• Access the messages screen for more information on the message, and how to clear it.
USB or USB Thumbdrive View, select, print, scan, or e‑mail photos and documents from a flash drive.
Note: This button appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Bookmarks

Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks created from this function, and not from any
other application.

Held Jobs

Display all current held jobs.

Understanding the home screen

Other buttons that may appear on the home screen:
Touch

Search held jobs

Search on any of the following items:

•
•
•
•
•
Release Held Fax

User name for held or confidential print jobs
Job names for held jobs, excluding confidential print jobs
Profile names
Bookmark container or print job names
USB container or print job names for supported file types

Access the list of held faxes.
Note: This button appears only when there are held faxes with a
scheduled hold time previously set.

Lock Device

Open a password entry screen. Enter the correct password to lock the
printer control panel.
Note: This button appears only when the printer is unlocked and
password has been set.

Unlock Device

Open a password entry screen. Enter the correct password to unlock
the printer control panel.
Note: This button appears only when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while
this appears.

Cancel Jobs

Open the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following options are available under the Print, Fax, and Network
headings:

•
•
•
•
•

Print job
Copy job
Fax profile
FTP
E-mail send

Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. If more than three jobs exist in a
column, then an arrow appears enabling you to scroll through the jobs.
Change Language

Launch the Change Language pop‑up window that allows you to change
the primary language of the printer.

Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings and
administrative setup.

Understanding the home screen

Sample touch screen

Submit

Touch

Submit

Submit changes made in the printer settings.

Sample Copy

Print a sample copy.

Right arrow

Scroll to the right.

Left arrow

Scroll to the left.

Home

Return to the home screen.

Right increase Select a higher value.

Left decrease Select a lower value.

Exit

Exit from the current screen.

Understanding the home screen

Touch

Tips

Open a context-sensitive Help dialog on the touch screen.

Other touch-screen buttons
Touch

Save a setting.

Cancel

• Cancel an action or a selection.
• Exit a screen and lets you return to the previous screen without saving changes.

Reset

Reset values on the screen.

Radio button

Select or clear an item.

Features
Feature

Description

Menu trail line:

A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.

Menus > Settings > Copy Settings >
Number of Copies

Touch any of the underlined words to return to that menu.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and it does not become the default
setting.

Attendance message alert

If an attendance message affects a function, then this icon appears and the red
indicator light blinks.

Understanding the home screen

Feature

Description

Warning

If an error condition occurs, then this icon appears.

Setting up and using the home screen applications

Setting up and using the home screen applications
Notes:

• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.

• There may be additional solutions and applications available for purchase.

Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:

• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.

1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.

2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.

3 Click Submit.

Setting up and using the home screen applications

Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.

Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Export.
5 Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.

Importing a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.

Setting up and using the home screen applications

Activating the home screen applications
Your printer comes with preinstalled home screen applications. To use these applications, activate and set up these
applications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see
“Accessing the Embedded Web Server” on page 20.
For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.

Setting up Forms and Favorites
Icon

Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.

Setting up Scan to Network
Icon

Description
The application lets you capture a digital image of a hard‑copy document and route it to a shared network
folder. You can define up to 30 unique folder destinations.
Notes:

• The printer must have permission to write to the destinations. From the computer where the
destination is specified, use sharing, security, and firewall settings to allow the printer at least a
write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are defined.

2 Click Settings > Device Solutions > Solutions (eSF) > Scan to Network.

Setting up and using the home screen applications

3 Specify the destinations, and then customize the settings.
4 Click Apply.
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the
printer display.

Setting up My MFP
Icon

Description
The application lets you customize your touch‑screen settings and store those preferences in a flash
drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer. All
your personal preferences are automatically uploaded, including job settings, home screen preferences,
and address book.
Note: The icon appears only when a flash drive with My MFP settings is inserted into the USB port of
the printer.

To set up My MFP, insert a flash drive into the USB port of the printer, and then follow the instructions on the printer
display to run the setup wizard.
To use My MFP, insert the flash drive into the USB port of the printer when you want to copy, fax, or scan.

Understanding WS‑Scan
A WS‑Scan icon and its description
Icon

Description
The Web Services‑Scan application lets you scan documents at the network printer, and then send the
scanned image to your computer. WS‑Scan is a Microsoft application that is similar to Scan to Network,
but has the capability of sending the scanned image to a Windows‑based application. To learn more
about WS‑Scan, see the Microsoft documentation.
Note: The icon appears on the printer home screen only when there is a computer registered with the
network printer. The computer must have either Windows 8, Windows 7, or Windows Vista operating
system installed.

Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the network printer. From your computer screen, you can view the printer
status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing
at the network printer.

2 Click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.

Setting up and using the home screen applications

3 Select the Enabled check box, and then customize the settings.
4 Click Apply.
To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC
Applet.

Additional printer setup

Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.

Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryptionTM
• LexmarkTM Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNetTM N8250 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP

Additional printer setup

Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.

Additional printer setup

Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.

1 Open the cover.
2 Remove the metal panel.
a Turn the screws on the panel counterclockwise to remove them.

Additional printer setup

b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it.

3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.

1
2

3
4

Memory card connector

Firmware and flash memory card connectors

Internal print server connector

Hard disk connector

Additional printer setup

4 Reattach the system board cover.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.

a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift
to the right.

Additional printer setup

b Align and then turn each screw clockwise to tighten.

c Close the cover.

Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.

1 Access the system board.
For more information, see “Accessing the system board” on page 27.
Note: This task requires a flathead screwdriver.

2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.

Additional printer setup

3 On the system board, open the memory card connector latches.

4 Align the notches on the memory card to the ridges on the connector.

Notch

Ridge

Additional printer setup

5 Push the memory card straight into the connector until it clicks into place.

6 Reattach the system board cover.

Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
Note: This task requires a flathead screwdriver.

2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.

Additional printer setup

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2

Plastic pins

Metal pins

4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.

Additional printer setup

Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 27.

2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.

3 Locate the appropriate connector on the system board.

4 Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 43.

Additional printer setup

5 Remove the metal cover from the ISP opening.

6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place.
Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.

Additional printer setup

7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.

8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.

Additional printer setup

9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the
thumbscrew.

10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.

11 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.

12 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

13 Reattach the system board cover.

Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 27.

2 Unpack the printer hard disk.

Additional printer setup

3 Locate the appropriate connector on the system board.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:

a Using a flathead screwdriver, loosen the screws.

b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

Additional printer setup

c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk
until the standoffs are in place.

d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

To install a printer hard disk directly on the system board:

a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer
hard disk until the standoffs are in place.

b Use the two provided screws to attach the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

4 Reattach the system board cover.

Additional printer setup

Removing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 27.

2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.

Additional printer setup

3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.

4 Set the printer hard disk aside.
5 Reattach the system board cover.

Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Install the printer and any options you have purchased in the following order:

•
•
•
•
•

Caster base
Optional spacer
Optional 550‑sheet trays or 2,000‑sheet high‑capacity feeder
Standard 550‑sheet trays
Printer

For information on installing a caster base, a 550‑ or 2,000‑sheet optional tray, spacer, or any of the finishers, see the
setup documentation that came with the option.

Additional printer setup

Installing optional trays
The printer supports the following optional input sources:

• 550‑sheet tray
• 2,000‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.

1 Unpack the optional tray, and then remove all packing material.
2 Place the tray near the printer.
3 Turn the printer off.
4 Align the printer with the tray, and then lower the printer into place.
Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the
top down.

Additional printer setup

1
2

Standard 550-sheet tray (Tray 1)

Optional 550-sheet trays

5 Turn the printer back on.
6 Set the printer software to recognize the optional input source.
For more information, see “Updating available options in the printer driver” on page 49.

Attaching cables
CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a
lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port

Additional printer setup

2
1

USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.

Ethernet port

Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.

• Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.

Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page

Additional printer setup

Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.

1 From the home screen, navigate to:
> Reports > Network Setup Page

2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software
Installing the printer software
Notes:

• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.

• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Additional printer setup

Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.

For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.

Additional printer setup

Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on a wireless network
Notes:

• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.

• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.

– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:

•
•
•
•

Authentication type
Inner authentication type
802.1X user name and password
Certificates

– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.

Additional printer setup

Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:

• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

2
1

Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.

2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

Additional printer setup

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.

7 Temporarily connect a USB cable between the computer on the wireless network and the printer.

Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.

8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.

Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.

Prepare to configure the printer
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Additional printer setup

2
1

2 Locate the printer MAC address.
a From the printer control panel, navigate to:

> Reports >

> Network Setup Page >

or
> Reports > Network Setup Page

b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.

Enter the printer information
1 Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.

3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

6 From the Embedded Web Server, navigate to the location of the wireless settings information.

Additional printer setup

Configure the printer for wireless access
1 Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.

1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b
c
d
e
f

Double‑click the installer package for the printer.
Follow the instructions on the computer screen.
Select a destination, and then click Continue.
From the Easy Install screen, click Install.
Type the user password, and then click OK.
All necessary applications are installed in the computer.

g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan
• System Preferences > Print & Fax

Additional printer setup

2
3
4
5

Click +.
If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
Click the IP tab.
Type the IP address of the printer in the address field, and then click Add.

In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.

b For AppleTalk printing:
Notes:

• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.

Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.

For Windows users
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.

Additional printer setup

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.

4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.
a Double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.

f Click Close when the installation is complete.
4 Add the printer.
• For IP printing:

Additional printer setup

In Mac OS X version 10.5 or later
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.
c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.

• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
a From the Apple menu, navigate to:
System Preferences > Print & Fax

b Click +, and then navigate to:
AppleTalk > select your printer > Add

In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
b
c
d
e
f
g

Applications > Utilities
Double‑click Printer Setup Utility or Print Center.
From the printer list, click Add.
Click Default Browser tab > More Printers.
From the first pop‑up menu, select AppleTalk.
From the second pop‑up menu, select Local AppleTalk Zone.
Select the device from the list, and then click Add.

Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.

Additional printer setup

Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:

• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.

• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.

• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.

For Windows users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open the printers folder.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK

In Windows 7 or earlier
a Click
, or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
3 To select the printer that has changed, do either of the following:
• Press and hold the printer, and then select Printer properties.
• Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).
Note: If there is more than one copy of the printer, then update all of them with the new IP address.

4 Click the Ports tab.
5 Select the port from the list, and then click Configure Port.

Additional printer setup

6 Type the new IP address in the “Printer Name or IP Address” field.
7 Click OK > Close.

For Macintosh users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax

b Click +, and then navigate to:
AppleTalk > select the printer > Add

Setting up serial printing
Use serial printing to print when the computer is far from the printer or to print at a reduced speed.
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.

1 Set the parameters in the printer.
a From the printer control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.

Additional printer setup

2 Install the printer driver.
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
1 Click
or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

c
d
e
f
g

Click Install.
Follow the instructions on the computer screen.
Select Advanced, and then click Continue.
From the Configure Printer Connection dialog, select a port.
If the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK

h Click Continue > Finish.
3 Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.

a Open Device Manager.

In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier
1 Click
or click Start, and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter or click OK.
b Double‑click Ports (COM & LPT) to expand the list of available ports.

Additional printer setup

c Do either of the following:
• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
d From the menu that appears, select Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.

f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.

Minimizing your printer's environmental impact

Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode".

Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 80.

Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2‑sided printing from the Print dialog or from the Lexmark Toolbar.

Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.

Check your first draft for accuracy
Before printing or making multiple copies of a document:

• Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.

• Print one copy of the document to check its content and format for accuracy.

Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 249.

Minimizing your printer's environmental impact

Print in black and white
To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 87.

Saving energy
Using Eco‑Mode
1 Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

Off

Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications of your printer.

Energy

Reduce energy use, especially when the printer is idle.

• The printer enters Sleep mode after one minute of inactivity.
• When the printer enters Sleep mode, the printer control panel display and the standard exit bin lights
are turned off.

• If scanning is supported, then the scanner lamps are activated only when a scan job is started.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper

• Enable the automatic duplex feature.
• Turn off print log features.

Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Minimizing your printer's environmental impact

Choose

Off

Use factory default settings. This setting supports the
performance specifications of your printer.

Note: Selecting Photo from the driver may disable Quiet
Mode and provide better print quality and full speed
printing.
On

Reduce printer noise.

• Print jobs will process at a reduced speed.
• Printer engine motors do not start until a document is
ready to print. There will be a short delay before the first
page is printed.

• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.

• The alarm control and cartridge alarm sounds are turned
off.

• The printer will ignore the Advance Start command.

Adjusting Sleep Mode
To save energy, you can decrease the number of minutes before the printer enters Sleep Mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Timeouts.
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts

2 Touch the arrows next to Sleep Mode to select the number of minutes you want the printer to wait before it
enters Sleep Mode.

3 Touch Submit.

Minimizing your printer's environmental impact

Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and
all other systems and devices are powered down safely.
Note: The Hibernate and Sleep modes can be scheduled.

Using the Embedded Web Server
1 Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Sleep Button Settings.
3 From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate

2 Touch Submit.

Adjusting the brightness of the display
To save energy, or if you have trouble reading your display, then adjust the brightness of the display.
Available settings range from 20–100. The factory default setting is 100.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings

2 Touch the arrows until Screen Brightness appears, and then select a setting.
3 Touch Submit.

Minimizing your printer's environmental impact

Setting the standard exit bin light
To save energy, you can dim or turn off the output lighting for the standard exit bin.
Available settings are Off, Dim, and Bright.
The factory default setting for Normal/Standby Mode is Bright.
When Eco‑Mode is set to Energy or Energy/Paper, then the light setting is Dim.
When in Sleep Mode, then the light is off.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Output Lighting.
3 From the Normal/Standby Mode list, select the light setting for the standard exit bin when in Ready or Standby
mode.

4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Output Lighting

2 Touch the arrow button next to Normal/Standby Mode to select the light settings for the standard exit bin
when in Ready or Standby Mode.

3 Touch Submit.

Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products
To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.

Minimizing your printer's environmental impact

Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.

Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Loading paper and specialty media

Loading paper and specialty media
This section explains how to load the 550-sheet trays, the 2,000-sheet tray, and the multipurpose feeder. It also includes
information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.

Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size
menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type > Submit

Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:

• Units of Measure
• Portrait Width
• Portrait Height
Notes:

• The largest supported Universal size is 216 x 1219 mm (8.5 x 48 in.).
• The smallest supported Universal size is 76 x 127 mm (3 x 5 in.) and loaded in the multipurpose feeder only.
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 Touch Portrait Width or Portrait Height > select the width or height > Submit

Loading paper and specialty media

Loading the standard or optional 550‑sheet tray
The printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays. All 550‑sheet
trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

Notice the size indicators on the bottom of the tray. Use these indicators to help position the length and width
guides.

LTR
LGL
A4
LTR
LGL

Loading paper and specialty media

2 Squeeze and then slide the width guide to the correct position for the paper size you are loading.

3 Squeeze and then slide the length guide to the correct position for the paper size you are loading.
Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To
lock, push the button forward when a length has been selected.

4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

5 Load the paper stack with the recommended print side faceup.
Notes:

• Place the print side facedown for duplex printing.

Loading paper and specialty media

•
•
•
•

Place pre-punched paper with the holes toward the front of the tray.
Place letterheads faceup with the header on the left side of the tray.
Place letterheads facedown with the header on the right side of the tray for duplex printing.
Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.

6 Insert the tray.

7 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.

Loading paper and specialty media

Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m2 or 20 lb).
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

2 Adjust the width guide as necessary.

2
1

3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

Loading paper and specialty media

C
B
A

4 Load paper into the tray with the print side faceup.

Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading
the tray can cause paper jams.

Notes:

• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
5 Insert the tray.

Loading paper and specialty media

Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:

• 100 sheets of 75‑g/m2 (20‑lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:

• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.

1 Pull down the multipurpose feeder door.

2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended.

3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.

Loading paper and specialty media

Paper

Envelopes

Transparencies
Note: Avoid scratching or touching the print side.

4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose
feeder until it comes to a stop, and then release the paper pick tab.

2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or
the paper pick tab to break.

• Load paper and transparencies with the recommended print side facedown and the short edge entering the
printer first.

• For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.

Loading paper and specialty media

• Load envelopes with the flap side up and to the right.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Notes:

• Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter.
• Load only one size and type of paper at a time.
5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.

6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.

Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.

Loading paper and specialty media

The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except
the standard 550‑sheet tray and the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive,
and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the
Paper Size menu available from the Paper Size/Type menu.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in the Paper menu in order for MP
Feeder Size to appear as a menu item.
The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu.

Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:

• Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.

• Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.

Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source.
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase
other optional exit bins.
Note: Not all exit bins support every paper size and type.

1 From the home screen, navigate to:
> Paper Menu > Bin Setup

2 Touch the bin or bins you want to link, and then touch Configure Bins > Link.

Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

Loading paper and specialty media

2 Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.

3 Click Custom Types > select a paper type > Submit.

Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking trays.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a custom paper type name > select a tray > Submit

Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.

1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.

Paper and specialty media guidelines

Paper and specialty media guidelines
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.

Weight
The printer can automatically feed paper weights from 60 to 176‑g/m2 (16 to 47‑lb) bond grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7 x 10 in.), we recommend 90‑g/m2 (24‑lb) or heavier
paper.
Note: Duplex is supported only for 75–176‑g/m2 (20–47‑lb) bond paper.

Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.

Smoothness
Paper smoothness directly affects print quality. If paper is too rough, the toner cannot fuse to it properly. If paper is
too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.

Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–135‑g/m2 (16–36‑lb) bond paper, grain long paper is recommended. For papers heavier than 135 g/m2, grain
short is recommended.

Paper and specialty media guidelines

Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.

Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:

• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.

• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.

Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for
use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor
and discipline. Many factors are taken into consideration both separately and as a whole, including the following:

•
•
•
•
•
•
•

Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
Moisture content (Business papers should have low moisture: 4–5%.)
Bending resistance and proper stiffness means optimum feeding through the printer.
Thickness (impacts how much can be loaded into a tray)
Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
Surface friction (determines how easily sheets can be separated)

Paper and specialty media guidelines

• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)

• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control
over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner,
they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates
more carbon emissions than does normal paper production. However, using recycled papers enables better resource
management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To
gain a better understanding of the impact of printers on the environment, the company commissioned a number of
life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions
caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive
manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is
one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help
customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers
who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained.
However, the following paper choice guidelines will help alleviate the environmental impact of printing:

1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and
socially responsible forest management and restoration practices.

3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper,
or recycled paper.

Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:

•
•
•
•

Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

•
•
•
•
•

Coated papers (erasable bond), synthetic papers, thermal papers

Preprinted papers with chemicals that may contaminate the paper
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software
application to successfully print on these forms.)
Rough-edged, rough or heavily textured surface papers or curled papers
Recycled papers that fail EN12281:2002 (European testing)
Paper weighing less than 60 g/m2 (16 lb)
Multiple part forms or documents

For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found
at the Environmental Sustainability link.

Paper and specialty media guidelines

Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.

• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.

Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper input sources and the types of paper they
support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.

Supported paper sizes
Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is
139.7 x 210 mm (5.50 x 8.27 in.).
Paper size

Dimensions

210 x 297 mm
(8.27 x 11.7 in.)

148 x 210 mm
(5.83 x 8.27 in.)

105 x 148 mm
(4.13 x 5.83 in.)

JIS B5

182 x 257 mm
(7.17 x 10.1 in.)

Letter

215.9 x 279.4 mm
(8.5 x 11 in.)

Legal

215.9 x 355.6 mm
(8.5 x 14 in.)

Executive

184.2 x 266.7 mm
(7.25 x 10.5 in.)

Oficio (México)

215.9 x 340.4 mm
(8.5 x 13.4 in.)

1
2

Standard
Optional
Optional
550‑sheet tray 550‑sheet tray 2,000‑sheet
(Tray 1)
tray

Multipurpose
feeder

Duplexer

X
X

Supported by X790 models only.

This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.

Paper and specialty media guidelines

Paper size

Dimensions

Folio

215.9 x 330.2 mm
(8.5 x 13 in.)

Statement

139.7 x 215.9 mm
(5.5 x 8.5 in.)

Universal

148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)

Note: Turn size
sensing off to
support
universal sizes
that are close to
standard media
sizes.

Standard
Optional
Optional
550‑sheet tray 550‑sheet tray 2,000‑sheet
(Tray 1)
tray

Multipurpose
feeder

Duplexer

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 355.6
mm (8.5 x 14 in.)

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 914.4
mm (8.5 x 36 in.)1

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 1219.2
mm (8.5 x 48 in.)1

7 3/4 Envelope
(Monarch)

98.4 x 190.5 mm
(3.875 x 7.5 in.)

9 Envelope

98.4 x 226.1 mm
(3.875 x 8.9 in.)

Com 10
Envelope

104.8 x 241.3 mm X
(4.12 x 9.5 in.)

DL Envelope

110 x 220 mm
(4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm
(6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm
(6.93 x 9.84 in.)

Other Envelope2 85.7 x 165 mm to X
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)

Supported by X790 models only.

2 This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.

Paper and specialty media guidelines

Supported paper types and weights
The printer supports 60–176 g/m2 (16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on
64–176 g/m2 (17–47 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type

Standard
550‑sheet tray
(Tray 1)

Optional
550‑sheet tray

Optional
Multipurpose
2,000‑sheet tray feeder

Duplexer

Paper

•
•
•
•
•
•
•
•
•
•
•
•

Plain
Recycled
Glossy
Heavy Glossy
Bond
Letterhead
Preprinted
Colored
Light
Heavy
Rough/Cotton
Custom Type [x]

Card stock
Transparencies1, 2

X
X

Labels3

• Paper
• Vinyl
Envelopes4

This media is supported only in the multipurpose feeder.

Do not use inkjet or 3M CG3710 transparencies.

3 Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged

vinyl label usage may reduce fuser life. For more information, see the Card Stock & Label Guide available on the Lexmark
Web site at http://support.lexmark.com.
4

Use envelopes that lie flat when individually placed facedown on a table.

Supported finishing features
The printer supports the following finishing features:

• 500‑Sheet Offset Stacker
• 500-Sheet Staple Finisher

Paper and specialty media guidelines

• 500-Sheet Staple, Hole Punch Finisher
• 5‑bin mailbox

Standard bin

Finisher bin

Standard bin
• The paper capacity is 500 sheets.
• Finishing options are not supported in this bin.
• Envelopes are routed here.

Finisher bin
• The paper capacity is 500 sheets.
• Envelopes, A5, A6 and statement paper sizes are not supported in this bin.

Paper and specialty media guidelines

Finishing features
Paper size

Two‑hole punch

Three‑ or four‑hole
punch

5‑bin mailbox

500-Sheet Staple
Finisher

A4
A5

Executive
Folio

JIS B5
Legal
Letter
Statement

Universal

Envelopes (any size)

Oficio

Printing

Printing
This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 249 and “Storing
paper” on page 82.

Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.

2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.

Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only > Submit

Adjusting toner darkness
1 Type the printer IP address into the address field of your Web browser.

Printing

If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.

Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing from a flash drive
Printing from a flash drive
Notes:

• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
The USB Drive home screen appears.

Printing

Notes:

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.

• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.

2 From the printer control panel, touch Print from USB, and then select the document you want to print.
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.

Printing

Supported flash drives and file types
Flash drive

File type
Documents:

• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
• SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)

• .pdf
• .xps

Notes:

• Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB
low‑speed capabilities are not supported.

• USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.

Images:

•
•
•
•
•
•
•
•
•

.dcx
.gif
.JPEG
.jpg
.bmp
.pcx
.TIFF
.tif
.png

Printing on specialty media
Tips on using letterhead
•
•
•
•

Use letterhead designed specifically for laser printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex the sheets to prevent them from sticking together.
Observe proper page orientation.
Source

Print side

Paper orientation

– Standard 550‑sheet tray
– Optional 550‑sheet tray
– Optional 2000‑sheet

Preprinted letterhead design is placed
faceup.

The top edge of the sheet with the logo is
placed at the left side of the tray.

Duplex (two‑sided) printing
from trays

Preprinted letterhead design is placed
facedown.

The top edge of the sheet with the logo is
placed at the right side of the tray.

Multipurpose feeder (simplex
printing)

Preprinted letterhead design is placed
facedown.

The top edge of the sheet with the logo
should enter the multipurpose feeder
first.

Multipurpose feeder (duplex
printing)

Preprinted letterhead design is placed
faceup.

The top edge of the sheet with the logo
should enter the multipurpose feeder last.

high‑capacity feeder

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser printers.

Printing

Tips on using transparencies
•
•
•
•

Print a test page on the transparencies being considered for use before buying large quantities.
Feed transparencies from the multipurpose feeder only.
From the Paper menu, set the MP Feeder Type to Transparency.
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, flex the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.

Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.

• For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70‑g/m2 (20‑lb bond) weight.

• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Have windows, holes, perforations, cutouts, or embossing.
– Have metal clasps, string ties, or folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments,
and prolonged vinyl label usage may reduce fuser life.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.

Printing

When printing on labels:

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 190°C (374°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.

• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.

• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.

• Portrait orientation works best, especially when printing bar codes.

Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:

• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper‑handling problems.

• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 190°C (374°F)
without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.

• Use grain short card stock when possible.

Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.

Printing

Print job type

Description

Confidential

Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.

Verify

Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.

Reserve

Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.

Repeat

Repeat prints and stores print jobs in the printer memory for reprinting.

Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you choose to delete them.

For Windows Users
1 With a document open, click File > Print, and then click Properties, Preferences, Options, or Setup.
2 Click Other Options > Print and Hold.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

4 Click OK or Print.
5 Go to the printer to release the print job.
From the home screen:

• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print

• For other print jobs, navigate to:
Held jobs > your user name > your print job name > number of copies > Print

For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select your print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

4 Click OK or Print.
5 Go to the printer to release the print job.

Printing

From the home screen:

• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print

• For other print jobs, navigate to:
Held jobs > your user name > your print job name > number of copies > Print

Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory

Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press

on the keypad.

2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press

on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK

Printing

In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.

Copying

Copying
ADF

Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).

Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 Adjust the paper guides when loading a document into the ADF.
Note: Make sure the size of the original document and the copy paper size are the same. Failure to set the
proper size may result to a cropped image.

3 From the printer control panel, press

to start copying.

Copying using the ADF
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 Adjust the paper guides.
3 From the home screen, navigate to:
Copy > change the copy settings > Copy It

Copying

Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the upper left corner.
2 From the home screen, navigate to:
Copy > change the copy settings > Copy It

3 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next
Page.

4 Touch Finish the Job to return to the home screen.

Copying film photos
1 Place a photo facedown on the upper left corner of the scanner glass.
2 From the home screen, navigate to:
Copy > Content > Photo >

> Photo/Film >

> Copy It > Scan the Next Page or Finish the Job

Copying on specialty media
Copying on transparencies
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Copy from > size of the original document >

4 Touch Copy to, and then select the tray that contains transparencies, or touch Manual Feeder Size.
5 Load transparencies in the multipurpose feeder.
6 From the home screen, navigate to:
> select the desired size of the transparencies > Manual Feeder Type >

> Copy It

Copying on letterhead
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Copy from > size of the original document > Copy to > Manual Feeder

Copying

4 Place the letterhead faceup, top edge first in the multipurpose feeder.
5 Select the size of the letterhead.
6 Navigate to:
Continue > Letterhead > Continue > Copy It

Customizing copy settings
Copying in black and white
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Allow color copies > Off >

> Submit

Copying to a different size
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from > select the size of the original document >
5 Touch Copy to > select the size of the copy >

Note: The printer will scale the size automatically.

6 Touch Copy It.

Making copies using paper from a selected tray
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Copy from > size of the original document > Copy to

Copying

4 Touch Manual Feeder or select the tray that contains the paper type you want to use.
Note: If you choose Manual Feeder, then you will also need to select the paper size and type.

5 Touch Copy It.

Copying different paper sizes
Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy
to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper
size (Example 2).

Example 1: Copying on mixed paper sizes
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Copy from > Mixed Sizes >

> Copy to > Auto Size Match >

> Copy It

The scanner identifies the different paper sizes as they are scanned. Copies are printed on mixed paper sizes
corresponding to the paper sizes of the original document.

Example 2: Copying on a single paper size
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Copy from > Mixed Sizes >

> Copy to > Letter >

> Copy It

The scanner identifies the different paper sizes as they are scanned, and then scales the mixed paper sizes to fit on
the paper size selected.

Copying on both sides of the paper (duplexing)
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.

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4 From the Sides (Duplex) area, touch the button for your preferred duplexing method.
The first number represents sides of the original documents; the second number represents sides of the copy. For
example, select 1‑sided to 2‑sided if you have 1-sided original documents and you want 2‑sided copies.

5 Touch

, and then Copy It.

Reducing or enlarging copies
Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The
factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be
scaled to fit the size of the paper onto which you are copying.
To reduce or enlarge a copy:

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 From the Scale area, touch the arrows to enlarge or reduce your copies.
Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto.

5 Touch Copy It.

Adjusting copy quality
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Content

4 Touch the button that best represents the content type of the document you are copying:
• Text—Use when the content of the original document is mostly text or line art.
• Graphic—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and
animations.

• Text/Photo—Use when the original document is a mixture of text, graphics, and photos.
• Photo—Use when the original document is mostly a photo or an image.
5 Touch

6 Touch the button that best represents the content source of the document you are copying:
• Color Laser—Use when the original document was printed using a color laser printer.
• Black/White—Use when the original document was printed using a black/white laser printer.
• Inkjet—Use when the original document was printed using a inkjet printer.

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Photo/Film—Use when the original document is a photo from film.
Magazine—Use when the original document is from a magazine.
Newspaper—Use when the original document is from a newspaper.
Press—Use when the original document was printed using a printing press.
Other—Use when the original document was printed using an alternate or unknown printer.

7 Touch

> Copy It.

Collating copies
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the
copies as groups of pages (not collated).
Collated

Not collated

By default, Collate is set to On. If you do not want to collate your copies, then change the setting to Off:

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > enter the number of copies > Collate > Off >

> Copy It

Placing separator sheets between copies
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Advanced Options > Separator Sheets
Note: Collate must be set to On for the separator sheets to be placed between copies. If Collate is set to Off,
then the separator sheets are added to the end of the print job.

4 Select one of the following:
• Between Copies
• Between Jobs

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• Between Pages
• None
5 Touch

, and then Copy It.

Copying multiple pages onto a single sheet
In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single
sheet of paper.
Notes:

• The Paper Size must be set to Letter, Legal, A4, or JIS B5.
• The Copy Size must be set to 100%.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Advanced Options > Paper Saver > select desired output >

> Copy It

Creating a custom copy job (job build)
The custom copy job or job build is used to combine one or more sets of original documents into a single copy job. Each
set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the
scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the
same or different parameters.
The definition of a set depends on the scan source:

• If you scan a document on the scanner glass, then a set consists of one page.
• If you scan multiple pages using the ADF, then a set consists of all scanned pages until the ADF becomes empty.
• If you scan one page using the ADF, then a set consists of one page.
For example:

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Options > Custom Job > On > Done > Copy It
When the end of a set is reached, the scan screen appears.

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4 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch
Scan the Automatic Document Feeder or Scan the flatbed.
Note: If required, change the job settings.

5 If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job.

Placing information on copies
Placing the date and time at the top of each page
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Advanced Options > Header/Footer

4 Pick an area of the page where you want to place the date and time.
5 Touch Yes or No >

> Copy It.

Placing an overlay message on each page
An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, Custom or Draft.
To place a message on the copies:

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Copy > Advanced Options > Overlay > select overlay message >

4 Touch Copy It.

Canceling a copy job
Canceling a copy job while the document is in the ADF
When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job
on the touch screen.
A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job.

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Canceling a copy job while copying pages using the scanner glass
Touch Cancel Job on the touch screen.
A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears.

Canceling a copy job while pages are being printed
1 From the printer control panel, touch Cancel Job or press

on the keypad.

2 Touch the job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press

on the keypad, then touch Resume to return to the home screen.

Understanding the copy screens and options
Copy from
This option opens a screen where you can enter the paper size of the original document.

• Touch a paper size that matches the original document.
• Touch Mixed Sizes to copy an original document that contains mixed paper sizes with the same width.
• Touch Auto Size Sense to allow the scanner to automatically determine the size of the original document.

Copy to
This option opens a screen where you can enter the paper size and type on which your copies will be printed.

• Touch the paper size and type that matches the paper loaded.
• If the settings for “Copy from” and “Copy to” are different, then the printer automatically adjusts the Scale setting
to accommodate the difference.

• If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder,
and manually load the paper in the multipurpose feeder.

• When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching
paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a
tray or multipurpose feeder.

Copies
This option allows you to set the number of copies to be printed.

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Scale
This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can
also be set for you automatically.

• When you want to copy from one size of paper to another, such as from legal‑size to letter‑size paper, setting the
“Copy from” and “Copy to” paper sizes automatically changes the scale to keep all the original document information
on your copy.

• Touch the left arrow to decrease the value by 1%; touch the right arrow to increase the value by 1%.
• Hold your finger on an arrow to make a continuous increment change.
• Hold your finger on an arrow for two seconds to cause the pace of the change to accelerate.

Darkness
This option adjusts how light or dark your copies will turn out in relation to the original document.

Sides (Duplex)
Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of
two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies
(simplex) from two-sided original documents.

Collate
This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The
factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you
want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2)
(3,3,3).

Content
This option lets you set the original document type and source.
Choose content type from Text, Text/Photo, Photo, or Graphics.

• Text—Use when the content of the original document is mostly text or line art.
• Graphics—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and
animations.

• Text/Photo—Use when the original document is a mixture of text, graphics, and photos.
• Photo—Use when the original document is mostly a photo or an image.
Choose content source from Color Laser, Black/White Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press, or Other.

•
•
•
•
•
•

Color Laser—Use when the original document was printed using a color laser printer.
Black/White Laser—Use when the original document was printed using a mono laser printer.
Inkjet—Use when the original document was printed using an inkjet printer.
Photo/Film—Use when the original document is a photo from film.
Magazine—Use when the original document is from a magazine.
Newspaper—Use when the original document is from a newspaper.

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• Press—Use when the original document was printed using a printing press.
• Other—Use when the original document was printed using an alternate or unknown printer.

Color
This option enables or disables color for the scanned image.

Advanced Options
Touching the Advanced Options button opens a screen where you can change the following settings:

• ADF Skew Fix—Use to correct slight skew in the scanned image.
• Advanced Duplex—Use to specify the document orientation, whether documents are one-sided or two-sided, and
how documents are bound.
Note: Some Advanced Duplex options are available only on select printers.

• Advanced Imaging—Use to change or adjust Auto Center, Background Removal, Color Balance, Color Dropout,
Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings
before you copy the document.

• Create Booklet—Use to create a booklet. You can choose between 1‑sided and 2‑sided booklets.
Note: This option appears only when a print duplexer and printer hard disk are installed.

• Cover Page Setup—Use to set copy cover page and booklet cover page.
• Custom Job—Use to combine multiple scanning jobs into a single job.
• Edge Erase—Use to eliminate smudges or information around the edges of a document. You can choose to eliminate
an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within
the area selected, leaving nothing on that portion of the scan.

• Header/Footer—Use to turn on Date/Time, Page number, Bates number, or Custom text, and prints them in the
specified header or footer location.

• Margin Shift—Use to increase the size of the margin of an specified distance by shifting the scanned image. This
can be useful in providing space to bind or hole-punch copies. Use the increase or decrease arrows to set how much
of a margin you want. If the additional margin is too large, then the copy will be cropped.

• Overlay—Use to create a watermark (or message) that overlays the content of your copy. You can choose between
Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word
you pick will appear, faintly, in large print across each page.
Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a
button with an icon of that overlay will be available.

• Paper Saver—Use to print two or more sheets of an original document together on the same page. Paper Saver is
also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on
a single page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders
adds or removes the outline border surrounding the original document pages on the output page.

• Separator Sheets—Use to place a blank piece of paper between copies, pages, or print jobs. The separator sheets
can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are
printed on.

Copying

Save As Shortcut
This option allows the current settings to be saved as a shortcut by assigning a number.

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E-mailing
ADF

Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).

You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail
from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.

Getting ready to e-mail
Setting up the e-mail function
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click E-mail/FTP Settings.
4 Click E-mail Settings > Setup E-mail Server.
5 Fill in the fields with the appropriate information.
6 Click Submit.

Configuring e‑mail settings
1 Type the printer IP address into the address field of your Web browser.

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If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Fill in the fields with the appropriate information.
4 Click Submit.

Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Manage Shortcuts > E-mail Shortcut Setup.
4 Type a unique name for the recipient, and then enter the e-mail address.
Note: If you are entering multiple addresses, then separate each address with a comma (,).

5 Select the scan settings (Format, Content, Color, and Resolution).
6 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, then you are prompted to select another number.

Creating an e-mail shortcut using the touch screen
1 From the home screen, navigate to:
E-mail > Recipient > type an e‑mail address
To create a group of recipients, touch Next address, and then type the next recipient’s e-mail address.

2 Touch

3 Type a unique name for the shortcut, and then touch Done.
4 Verify that the shortcut name and number are correct, and then touch OK.
If the name or number is incorrect, then touch Cancel, and then reenter the information.

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E-mailing a document
Sending an e-mail using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
Note: Make sure the size of the original document and the copy paper size are the same. Failure to set the
proper size may result to a cropped image.

3 From the home screen, navigate to:
E-mail > Recipient

4 Enter the e‑mail address, or press

and then enter the shortcut number.

To enter additional recipients, touch Next Address, and then enter the address or shortcut number you want to
add.
Note: You can also enter an e‑mail address using the address book.

5 Touch Done > Send It.

Sending an e‑mail using a shortcut number
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Press

, enter the shortcut number using the keypad, and then touch

To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to
add.

4 Touch Send It.

Sending an e‑mail using the address book
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
E-mail >Recipient(s) >

> enter the name of recipient > Browse shortcuts

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4 Touch the name of the recipients.
To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to
add, or search the address book.

5 Touch Done.

Customizing e-mail settings
Adding e-mail subject and message information
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, touch E-mail.
4 Type an e‑mail address.
5 Touch Options > Subject.
6 Type the e-mail subject.
7 Touch Done > Message.
8 Type an e-mail message.
9 Touch Done > E-mail It.

Changing the output file type
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
E-mail > Recipient > type an e‑mail address > Send as

4 Touch the button that represents the file type you want to send.
• PDF—Use this to create a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided
free by Adobe at www.adobe.com.

• Secure PDF—Use this to create an encrypted PDF file that protects the file contents from unauthorized access.
• TIFF—Use this to create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the
Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent
JPEG.

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• JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most
Web browsers and graphics programs.

• XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet
Explorer-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer.

5 Touch E‑mail It.
Note: If you selected Secure PDF, you will be prompted to enter your password twice.

Canceling an e-mail
• When using the ADF, touch Cancel Job while Scanning… appears.
• When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page /
Finish the Job appears.

Understanding e-mail options
Recipients
This option lets you enter the destination of your e-mail. You may enter multiple e‑mail addresses.

Subject
This option lets you enter a subject line for your e-mail.

Message
This option lets you enter a message that will be sent with your scanned attachment.

File Name
This option lets you customize the attachment file name.

Original Size
This option opens a screen where you can choose the size of the documents you are going to e-mail.

• Touch a paper size button to select that size as the Original Size setting. The e‑mail screen appears with the new
setting displayed.

• When “Original Size” is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes.
• When “Original Size” is set to Auto Size Sense, the scanner automatically determines the size of the original
document.

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Resolution
Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size.

Color
This option sets the output color for the scanned image. Touch to enable or disable color.

Content
This option lets you specify the content type and source of the original document.
Choose content type from Text, Text/Photo, Photo, or Graphics.

•
•
•
•
•
•
•
•

Darkness
This option adjusts how light or dark your scanned documents will turn out in relation to the original document.

Send As
This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.

• PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.

• Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
• TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded
Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs

• XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET
Framework, or by downloading a third party standalone viewer

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Page Setup
This option lets you change the Sides (Duplex), Orientation, and Binding.

• Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both
sides). This also identifies what needs to be scanned for inclusion in the e-mail.

• Orientation— Specifies the orientation of the original document, and then changes Sides and Binding to match the
orientation.

• Binding— Specifies if the original document is bound on the long‑edge or short‑edge side.

Scan Preview
This option displays the first page of the image before it is included in the e-mail. When the first page is scanned, the
scanning is paused and a preview image appears.

Advanced Options
Touching this button opens a screen where you can change ADF Skew Fix, Advanced Imaging, Custom Job, Edge Erase,
and Transmission Log settings.

• ADF Skew Fix—This lets you correct slight skew in the scanned image.
• Advanced Imaging—This lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG
Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings
before you e‑mail the document.

• Custom Job—This lets you combine multiple scanning jobs into a single job
• Edge Erase—This lets you eliminate smudges or information around the edges of a document. You can choose to
eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever
is within the area selected, leaving nothing on that portion of the scan.

• Transmission Log—This lets you print the transmission log or transmission error log

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Faxing
Note: Fax capabilities may not be available on all printer models.
ADF

Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).

Getting the printer ready to fax
The following connection methods may not be applicable in all countries or regions.
Note: During the initial printer setup, deselect Fax and any other function you plan to set up later, and then touch
Continue. The indicator light may blink red if the fax function is enabled and not fully set up.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.

Initial fax setup

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Choosing a fax connection
Notes:

• The printer is an analog device that works best when directly connected to the telephone wall outlet. Other
devices(such as a telephone or answering machine) can be successfully attached to pass through the printer, as
described in the setup steps.

• If you want a digital connection such as ISDN, DSL, or ADSL, then a third-party device (such as a DSL filter) is
required. Contact your DSL provider for a DSL filter. The DSL filter removes the digital signal on the telephone
line that can interfere with the ability of the printer to fax properly.

• You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line
to send and receive faxes.
Equipment and service options

Fax connection setup

Connect directly to the telephone line.

See “Connecting to an analog telephone line” on page 116.

Connect to a Digital Subscriber Line (DSL or ADSL) service. See “Connecting to a DSL service” on page 117.
Connect to a Private Branch eXchange (PBX) or Integrated See “Connecting to a PBX or ISDN system” on page 117.
Services Digital Network (ISDN) system.
Use a Distinctive Ring service.

See “Connecting to a distinctive ring service” on page 118.

Connect through an adapter used in your area.

See “Connecting to an adapter for your country or region” on
page 118.

Connecting to an analog telephone line
If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the
equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
2 Connect the other end of the telephone cable to an active analog telephone wall jack.

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Connecting to a DSL service
If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then
follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
2 Connect the other end of the telephone cable to the DSL filter.
Note: Your DSL filter may look different than the one in the illustration.

3 Connect the DSL filter cable to an active telephone wall jack.

Connecting to a PBX or ISDN system
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
2 Connect the other end of the telephone cable to the port designated for fax and telephone use.
Notes:

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•
•
•
•

Make sure the terminal adapter is set to the correct switch type for your region.
Depending on the ISDN port assignment, you may have to connect to a specific port.
When using a PBX system, make sure the call waiting tone is off.
When using a PBX system, dial the outside line prefix before dialing the fax number.
For more information on using the fax with a PBX system, see the documentation that came with your PBX
system.

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Connecting to a distinctive ring service
A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple
telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be
useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these
steps to connect the equipment:

1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
2 Connect the other end of the telephone cable to an active analog telephone wall jack.

3 Change the Distinctive Rings setting to match the setting you want for the printer to answer:
Note: The factory default setting for distinctive rings is On. This allows the printer to answer single, double, and
triple ring patterns.

a From the home screen, navigate to:
> Settings > Fax Settings > Analog Fax Settings > Distinctive Rings

b Select the pattern setting you want to change, and then touch Submit.

Connecting to an adapter for your country or region
The following countries or regions may require a special adapter to connect the telephone cable to the active telephone
wall jack:
Country/Region

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•
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•
•
•

Austria
Cyprus
Denmark
Finland
France
Germany
Ireland
Italy

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•

New Zealand
Netherlands
Norway
Portugal
Sweden
Switzerland
United Kingdom

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For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering
machine, telephone, or other telecommunications equipment to the printer.

1 Connect one end of the telephone cable that came with the printer to the printer LINE port
2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone
wall jack.
Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your
location.

Setting the outgoing fax or station name and number
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Setting the date and time
You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may
have to reset the date and time.

1 Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

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3 In the Set Date & Time field, enter the current date and time.
4 Click Submit.
Note: It is recommended to use the network time.

Configuring the printer to observe daylight saving time
The printer can be set to automatically adjust for daylight saving time:

1 Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Security > Set Date and Time.
3 Select the Automatically Observe DST checkbox, and then enter the DST start and end dates in the Custom Time
Zone Setup section.

4 Click Submit.

Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send
a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be created to a single
fax number or a group of fax numbers.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Manage Shortcuts > Fax Shortcut Setup.
Note: A password may be required. If you do not have an ID and password, get one from your system support
person.

3 Type a unique name for the shortcut, and then enter the fax number.
To create a multiple‑number shortcut, enter the fax numbers for the group.
Note: Separate each fax number in the group with a semicolon (;).

4 Assign a shortcut number.
If you enter a number that is already in use, then you are prompted to select another number.

5 Click Add.

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Creating a fax destination shortcut using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax > enter the fax number
To create a group of fax numbers, touch Next number, and then enter the next fax number.

4 Navigate to:
> enter a name for the shortcut > Done > OK > Fax It

Sending a fax
Sending a fax using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, touch Fax.
4 Enter the fax number or a shortcut using the touch screen or keypad.
To add recipients, touch Next Number and then enter the recipient's telephone number or shortcut number, or
search the address book.
. The dial pause appears as a comma in the “Fax to”
Note: To place a dial pause within a fax number, press
box. Use this feature if you need to dial an outside line first.

5 Touch Fax It.

Sending a fax using the computer
The printer driver fax option allows you to “print to fax,” where the printer will send a queued document as a fax rather
than print it. The fax option functions as a normal fax machine, but is controlled through the printer driver instead of
the printer control panel.

1 With a document open, click File > Print.
2 Select the printer, and then navigate to:
Properties > Fax tab > Enable fax

3 Enter the recipient fax number(s) in the “Fax number(s)” field.
Fax numbers can be entered manually or by using the Phone Book feature.

4 If necessary, enter a prefix in the Dialing prefix field.

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5 Select the appropriate paper size and page orientation.
6 If you want to include a cover page with the fax, then select Include cover page with fax, and enter the appropriate
information.

7 Click OK.
Notes:

• The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on
installing these drivers, see the Software and Documentation CD.

• The Fax option must be configured and enabled in the PostScript driver under Configuration tab before it can be
used.

• If the Always display settings prior to faxing check box is selected, then you will be prompted to verify the
recipient information before the fax is sent. If this check box is not selected, then the queued document will be
sent automatically as a fax when you click OK on the Fax tab.

Sending a fax using shortcuts
Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. A shortcut number (1–99999) can
contain a single recipient or multiple recipients.

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not place postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Press

, and then enter the shortcut number using the keypad.

4 Touch Fax It.

Sending a fax using the address book
The address book enables you to search for bookmarks and network directory servers.
Note: If the address book feature is not enabled, then contact your system support person.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax >

> Browse shortcuts

4 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find.
Note: Do not attempt to search for multiple names at the same time.

5 Touch Done > Fax It.

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Customizing fax settings
Changing the fax resolution
Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality).

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax > enter the fax number > Options

4 From the Resolution area, touch the arrows to change to the resolution you want.
5 Touch Fax It.

Making a fax lighter or darker
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax > enter the fax number > Options

4 From the Darkness area, touch the arrows to adjust the darkness of the fax.
5 Touch Fax It.

Sending a fax at a scheduled time
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax > enter the fax number > Options > Advanced Options > Delayed Send
Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission
are listed in the Fax Queue.

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4 Touch the arrows to adjust the time the fax will be transmitted.
The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is
unavailable.

5 Touch Fax It.
Note: The document is scanned and then faxed at the scheduled time.

Viewing a fax log
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Blocking junk faxes
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• This option blocks all incoming faxes that have a private caller ID or no fax station name.
• In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to
block.

Canceling an outgoing fax
Canceling a fax while the original documents are still scanning
• When using the ADF, touch Cancel Job while Scanning… appears.
• When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page /
Finish the Job appears.

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Canceling a fax after the original documents have been scanned to memory
1 On the home screen, touch Cancel Jobs.
The Cancel Jobs screen appears.

2 Touch the job or jobs you want to cancel.
Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the
job you want to cancel.

3 Touch Delete Selected Jobs.
The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.

Understanding fax options
Content
This option lets you specify the content type and source of the original document.
Choose content type from Text, Text/Photo, Photo, or Graphics.

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•

Resolution
This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a
drawing with fine lines, or a document with very small text, then increase the Resolution setting. This will increase the
amount of time required for the scan and will increase the quality of the fax output.

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•
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•

Standard—Suitable for most documents
Fine 200 dpi—Recommended for documents with small print
Super fine 300 dpi—Recommended for original documents with fine detail
Ultra fine 600 dpi—Recommended for documents with pictures or photos

Note: Fine 200 dpi and Super fine 300 dpi is displayed when color printing is selected.

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Darkness
This option adjusts how light or dark your faxes will turn out in relation to the original document.

Color
This option enables or disables color in faxing.

Page Setup
This option lets you change the Sides (Duplex), Orientation, and Binding settings.

• Sides (Duplex)—Use to specify if the original document is simplex (printed on one page) or duplex (printed on both
sides). This also identifies what needs to be scanned for inclusion in the fax.

• Orientation—Use to specify the orientation of the original document, and then changes Sides and Binding to match
the orientation.

• Binding—Use to specify if the original document is bound on the long‑edge or short‑edge side.

Scan Preview
This option displays the first page of the image before it is included in the fax. When the first page is scanned, the
scanning is paused and a preview image appears.

Delayed Send
This lets you send a fax at a later time or date.

1 Set up your fax.
2 From the home screen, navigate to:
Delayed Send > enter the date and time you want to send your fax > Done
Note: If the printer is turned off when the delayed fax is scheduled to be sent, then the fax is sent the next time the
printer is turned on.
This setting can be especially useful in sending information to fax lines that are not readily available during certain
hours, or when transmission times are cheaper.

Advanced Options
Touching the Advanced Options button opens a screen where you can change the following settings:

• ADF Skew Fix—Use to correct slight skew in the scanned image.
• Advanced Imaging—Use to adjust the Background Removal, Contrast, Color Balance, Negative Image, Mirror Image,
Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document.

• Custom Job—Use to combine multiple scanning jobs into a single job.
• Edge Erase—Use to eliminate smudges or information around the edges of a document. You can choose to eliminate
an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within
the area selected, leaving nothing on that portion of the scan.

• Transmission Log—Use to print the transmission log or transmission error log.

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Holding and forwarding faxes
Holding faxes
This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or
at a scheduled day or time.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Fax Settings > Analog Fax Setup > Holding Faxes.
3 In the Print Faxes Password field, enter a password.
4 From the Held Fax Mode menu, select one of the following:
• Off
• Always On
• Manual
• Scheduled
5 If you selected Scheduled, then continue with the following steps:
a Click Fax Holding Schedule.
b From the Action menu, select Hold faxes.
c From the Time menu, select the time you want the held faxes released.
d From the Day(s) menu, select the day you want the held faxes released.
6 Click Add.

Forwarding a fax
This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Fax Settings.
3 From the Fax Forwarding menu, select one of the following:
• Print
• Print and Forward
• Forward

Faxing

4 From the “Forward to” menu, select one of the following:
• Fax
• E‑mail
• FTP
• LDSS
• eSF
5 In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded.
Note: The shortcut number must be valid for the setting selected in the “Forward to” menu.

6 Click Submit.

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Scanning to an FTP address
ADF

Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).

The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be
sent to the server at a time.
Once an FTP destination has been configured by your system support person, the name of the destination becomes
available as a shortcut number. An FTP destination could also be another printer; for example, a color document can
be scanned, and then sent to a color printer.

Scanning to an FTP address
Scanning to an FTP address using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
FTP > FTP > type the FTP address > Send It

Scanning to an FTP address using a shortcut number
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.

Scanning to an FTP address

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, and then enter the FTP shortcut number.

4 Touch Send It.

Scanning to an FTP address using the address book
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, adjust the paper guides.
3 From the home screen, navigate to:
FTP > FTP >

> enter the name of recipient > Browse shortcuts > name of recipient > Search

Creating shortcuts
Instead of entering the entire FTP site address on the printer control panel each time you want to send a document to
an FTP server, you can create a permanent FTP destination and assign a shortcut number. There are two methods for
creating shortcut numbers: using the Embedded Web Server and using the printer touch screen.

Creating an FTP shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Manage Shortcuts.
Note: A password may be required. If you do not have an ID and password, get one from your system support
person.

4 Click FTP Shortcut Setup.
5 Enter the appropriate information.
6 Enter a shortcut number.
If you enter a number that is already in use, then you are prompted to select another number.

7 Click Add.

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Creating an FTP shortcut using the touch screen
1 From the home screen, navigate to:
FTP > type the FTP address >

> enter a name for the shortcut > Done

2 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then
touch Cancel, and then reenter the information.
If you enter a number that is already in use, then you are prompted to select another number.

3 Touch Submit.

Understanding FTP options
FTP
This option lets you enter the IP address for the FTP destination.
Note: Addresses should be in dot notation form (for example: yyy.yyy.yyy.yyy).

File Name
This option lets you enter the file name of the scanned document.

Original Size
This option opens a screen where you can choose the size of the documents for FTP sending.

• Touch a paper size button to select that size as the Original Size setting. The FTP screen appears with the new setting
displayed.

Send As
This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.

• PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.

• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs

• XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET
Framework, or by downloading a third party standalone viewer

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Color
This option enables or disables color for the scanned image.

Resolution
This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the file size.

Darkness
This option adjusts how light or dark your files will turn out in relation to the original document.

Page Setup
This option lets you change the Sides (Duplex), Orientation, and Binding.

• Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both
sides). This also identifies what needs to be scanned.

• Orientation— Specifies the orientation of the original document, and then changes the Sides and Binding settings
to match the orientation.

• Binding— Specifies if the original document is bound on the long‑edge or short‑edge side.

Content
This option tells the printer the original document type and source.
Choose content type from Text, Text/Photo, Photo, or Graphic.

• Text—Use when the content of the original document is mostly text or line art.
• Graphic—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and
animations.

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•

Color Laser—Use when the original document was printed using a color laser printer.
Black/White—Use when the original document was printed using a black/white laser printer.
Inkjet—Use when the original document was printed using an inkjet printer.
Photo/Film—Use when the original document is a photo from film.
Magazine—Use when the original document is from a magazine.
Newspaper—Use when the original document is from a newspaper.
Press—Use when the original document was printed using a printing press.
Other—Use when the original document was printed using an alternate or unknown printer.

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Scan Preview
This option displays the first page of the original document before it is scanned completely. When the first page is
scanned, the scanning is paused and a preview image appears.

Advanced Options
Touching the Advanced Options button opens a screen where you can change the following settings:

• ADF Skew Fix—Use to correct slight skew in the scanned image.
• Advanced Imaging—Use to adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality,
Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output
settings before sending the image file.

• Edge Erase—Use to eliminate smudges or information around the edges of a document. You can choose to eliminate
an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within
the area selected, leaving nothing on that portion of the scan.

• Transmission Log—Use to print the transmission log or transmission error log.
• Custom Job—Use to combine multiple scanning jobs into a single job.

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Scanning to a computer or flash drive
ADF

Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).

The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly
connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over
the network by creating a scan profile on the computer, and then downloading the profile to the printer.

Scanning to a computer
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Scan Profile > Create.
3 Select your scan settings, and then click Next.
4 Select a location on your computer where you want to save the scanned output file.
5 Enter a scan name.
The scan name is the name that appears in the Scan Profile list on the display.

6 Click Submit.
7 Review the instructions on the Scan Profile screen.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when
you are ready to scan your documents.

a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.

b If you are loading a document into the ADF, then adjust the paper guides.

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c Press

, and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and
then touch Profiles.

d After entering the shortcut number, the scanner scans and sends the document to the directory or program
you specified. If you touched Profiles on the home screen, then locate your shortcut on the list.

8 Return to the computer to view the file.
The output file is saved in the location or launched in the program you specified.

Scanning to a flash drive
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

2 If you are loading a document into the ADF, then adjust the paper guides.
3 Insert the flash drive into the USB port on the front of the printer.
The USB Drive home screen appears.

4 Select the destination folder, and then touch Scan to USB drive.
5 Adjust the scan settings.
6 Touch Scan It.

Using the ScanBack Utility
You can use the Lexmark ScanBackTM Utility instead of the Embedded Web Server to create scan‑to‑computer profiles.
The ScanBack Utility can be downloaded from the Lexmark Web site at http:\\support.lexmark.com.

1 Set up your scan‑to‑computer profile:
a Launch the ScanBack Utility.
b Select the printer.
If no printers are listed, then contact your system support person, or click Setup to manually search for an IP
address or host name.

c Follow the instructions on your computer screen to define the type of document being scanned and what kind
of output you want to create.

d Assign a file name of your scan profile, and then specify a location on your computer.
e Click Finish.
A dialog box appears with your scan profile information and the status of the received images.
Note: You can select Create Shortcut to create a shortcut of the scan profile settings to your desktop.

2 Scan your original documents:
a Load all pages into the ADF or on the scanner glass.
b From the printer control panel, navigate to:
Held jobs > Profiles and Solutions > select your scan profile
Note: Your output file is saved in a directory or launched in the application you specified.

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Understanding scan profile options
Original Size
This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan
an original document that contains mixed paper sizes (letter‑ and legal‑size pages).

Color
This option enables or disables color for the scanned image.

Content
This option lets you specify the content type and source of the original document.
Choose content type from Text, Text/Photo, Photo, or Graphics.

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•
•
•
•
•
•
•

Darkness
This option adjusts how light or dark your scanned documents will turn out in relation to the original document.

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Page Setup
This option lets you change the Sides (Duplex), Orientation, and Binding.

• Sides (Duplex)— Use this to specify if the original document is simplex (printed on one page) or duplex (printed on
both sides). This also identifies what needs to be scanned for inclusion in the e-mail.

• Orientation— Use this to specify the orientation of the original document, and then change Sides and Binding to
match the orientation.

• Binding— Use this to specify if the original document is bound on the long‑edge or short‑edge of the page.

Scan Preview
This option displays the first page of the image before it is included in the e-mail. When the first page is scanned, the
scanning is paused and a preview image appears.

Advanced Options
Touching the Advanced Options button opens a screen where you can change the following settings:

• ADF Skew Fix— Use this to correct slight skew in the scanned image.
• Advanced Imaging— Use this to change or adjust Background Removal, Color Balance, Color Dropout, Contrast,
JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature before
scanning a document.

• Custom Job—Use this to combine multiple scan jobs into a single scan job.
• Edge Erase—Use this to remove smudges or information around the edges of a document. You can choose to
eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever
is within the area selected, leaving nothing on that portion of the scanned image.

• Transmission Log—Use this to print the transmission log or transmission error log.

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138

Understanding printer menus
Menus list
Supplies

Paper Menu

Reports

Settings

Replace Supply
Cyan Cartridge

Default Source
Paper Size/Type

Menu Settings Page
Device Statistics

General Settings
Copy Settings

Magenta Cartridge

Configure MP

Network Setup Page

Fax Settings

Yellow Cartridge

Substitute Size

Network [x] Setup Page

E‑mail Settings

Black Cartridge

Paper Texture

Shortcut List

FTP Settings

Separator Pick Assembly and Roller

Paper Weight

Fax Job Log

Flash Drive Menu

Waste Toner Bottle

Paper Loading

Fax Call Log

Print Settings

Fuser

Custom Types

Copy Shortcuts

Transfer Module
Staples

Custom Names
Custom Scan Sizes

E-mail Shortcuts
Fax Shortcuts

Hole Punch Box

Custom Bin Names

FTP Shortcuts

Universal Setup

Profiles List

Bin Setup

Print Fonts
Print Directory
Asset Report

Security

Network/Ports

Edit Security Setups

Active NIC
[x]1

Help

Manage Shortcuts

Print All Guides

Fax Shortcuts

Copy Guide

E-mail Shortcuts

Miscellaneous Security Settings

Standard Network or Network

Confidential Print

Standard USB

E-mail Guide

FTP Shortcuts

Disk Wiping

Parallel [x]

Fax Guide

Copy Shortcuts

Security Audit Log

Serial [x]

FTP Guide

Profile Shortcuts

Set Date and Time

SMTP Setup

Print Defects Guide
Information Guide
Supplies Guide

Option Card Menu
A list of installed download emulators (DLEs) appears.2
1

Depending on the printer setup, this menu appears as Standard Network or Network [x].

This menu appears only when one or more DLEs are installed.

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Supplies menu
Menu item

Description

Replace Supply
Separator Pick Assembly and Roller

Provides the option to reset the supply counter for the
separator pick assembly and roller

• Select Yes to reset the supply counter.
• Select No to exit.
Cyan Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the cyan toner cartridge

Magenta Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the magenta toner cartridge

Yellow Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the yellow toner cartridge

Black Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the black toner cartridge

Separator Pick Assembly and Roller
OK
Replace

Shows the status of the separator pick assembly and roller

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Menu item

Description

Waste Toner Bottle
Near Full
Replace
Missing
OK

Shows the status of the waste toner bottle

Fuser
Early Warning
Low
Replace
Missing
OK

Shows the status of the fuser

Transfer Module
Early Warning
Low
Replace
Missing
OK

Shows the status of the transfer module

Staple Cartridge
Early Warning
Low
Replace
Missing
OK

Shows the status of the staple cartridge

Hole Punch Box
Near Full
Replace
Missing
OK

Shows the status of the hole punch box

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Paper menu
Default Source menu
Menu item

Description

Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope

Sets a default paper source for all print jobs
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.

• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu
Menu item

Description

Tray [x] Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
JIS B5

Specifies the paper size loaded in each tray
Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• For trays with automatic size sensing, only the size detected by the
hardware appears.

• If the same size and type of paper are in two trays and the Paper Size

Note: Only installed trays are listed in this menu.

and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job uses the linked tray.

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Menu item

Description

Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the type of paper loaded in each tray

MP Feeder Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5

Specifies the paper size loaded in the multipurpose feeder

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.

• If available, a user‑defined name will appear instead of Custom Type [x].
• Use this menu item to configure automatic tray linking.

Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• From the Paper menu, Configure MP Feeder must be set to Cassette for

Note: Only installed trays are listed in this menu.

MP Feeder to appear as a menu item.

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143

Menu item

Description

MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper

Specifies the type of paper loaded in the multipurpose feeder

Manual Paper Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
A6
JIS B5

Specifies the size of the paper being manually loaded

Notes:

• Custom Type [x] is the factory default setting.
• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.

Note: Letter is the US factory default setting. A4 is the international factory
default setting.

Note: Only installed trays are listed in this menu.

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Menu item

Description

Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the type of paper being manually loaded

Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
9 Envelope

Specifies the size of the envelope being manually loaded

Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]

Specifies the type of envelope being manually loaded

Note: Plain Paper is the factory default setting.

Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.

Note: Envelope is the factory default setting.

Note: Only installed trays are listed in this menu.

Configure MP menu
Menu item

Description

Configure MP
Cassette
Manual
First

Determines when the printer selects paper from the multipurpose feeder
Notes:

• Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.

• Manual sets the multipurpose feeder only for manual feed print jobs.
• First configures the multipurpose feeder as the primary paper source.

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145

Substitute Size menu
Menu item

Description

Substitute Size
All Listed
Off
Statement/A5
Letter/A4

Substitutes a specified paper size if the requested paper size is not available
Notes:

• All Listed is the factory default setting. All available size substitutions are
allowed.

• Off indicates no size substitutions are allowed.
• Setting a size substitution lets a print job continue without a Change
Paper message appearing.

Paper Texture menu
Menu item

Description

Plain Texture
Normal
Rough
Smooth

Specifies the relative texture of the plain paper loaded

Card Stock Texture
Normal
Rough
Smooth

Specifies the relative texture of the card stock loaded

Transparency Texture
Normal
Rough
Smooth

Specifies the relative texture of the transparencies loaded

Recycled Texture
Normal
Rough
Smooth

Specifies the relative texture of the recycled paper loaded

Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Heavy Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Labels Texture
Normal
Rough
Smooth

Specifies the relative texture of the labels loaded

Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

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Menu item

Description

Vinyl Labels Texture
Normal
Rough
Smooth

Specifies the relative texture of the vinyl labels loaded

Bond Texture
Rough
Smooth
Normal

Specifies the relative texture of the bond paper loaded

Envelope Texture
Normal
Rough
Smooth

Specifies the relative texture of the envelopes loaded

Rough Envelope Texture
Rough

Specifies the relative texture of the envelopes loaded

Letterhead Texture
Normal
Rough
Smooth

Specifies the relative texture of the letterhead loaded

Preprinted Texture
Normal
Rough
Smooth

Specifies the relative texture of the preprinted paper loaded

Colored Texture
Normal
Rough
Smooth

Specifies the relative texture of the colored paper loaded

Light Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Heavy Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Rough/Cotton Texture
Rough

Specifies the relative texture of the cotton paper loaded

Custom [x] Texture
Normal
Rough
Smooth

Specifies the relative texture of the custom paper loaded

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if the custom type is supported.

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147

Paper Weight menu
Menu item

Description

Plain Weight
Normal
Heavy
Light

Specifies the relative weight of the plain paper loaded

Card Stock Weight
Normal
Heavy
Light

Specifies the relative weight of the card stock loaded

Transparency Weight
Normal
Heavy
Light

Specifies the relative weight of the transparencies loaded

Recycled Weight
Normal
Heavy
Light

Specifies the relative weight of the recycled paper loaded

Glossy Weight
Normal
Heavy
Light

Specifies the relative weight of the glossy paper loaded

Heavy Glossy Weight
Heavy

Specifies the relative weight of the glossy paper loaded

Labels Weight
Normal
Heavy
Light

Specifies the relative weight of the labels loaded

Vinyl Labels Weight
Normal
Heavy
Light

Specifies the relative weight of vinyl labels loaded

Bond Weight
Normal
Heavy
Light

Specifies the relative weight of the bond paper loaded

Envelope Weight
Normal
Heavy
Light

Specifies the relative weight of the envelopes loaded

Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

Note: Heavy is the factory default setting.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

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Menu item

Description

Rough Envelope Weight
Heavy
Light
Normal

Specifies the relative weight of the envelopes loaded

Letterhead Weight
Normal
Heavy
Light

Specifies the relative weight of the letterhead loaded

Preprinted Weight
Normal
Heavy
Light

Specifies the relative weight of the preprinted paper loaded

Colored Weight
Normal
Heavy
Light

Specifies the relative weight of the colored paper loaded

Light Weight
Light

Specifies the relative weight of the paper loaded

Heavy Weight
Heavy

Specifies the relative weight of the paper loaded

Rough/Cotton Weight
Normal
Heavy
Light

Specifies the relative weight of the cotton paper loaded

Custom [x] Weight
Normal
Heavy
Light

Specifies the relative weight of the custom paper loaded

Note: Heavy is the factory default setting.

Note: Normal is the factory default setting.

Note: Light is the factory default setting.
Note: Heavy is the factory default setting.
Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if the custom type is supported.

Paper Loading menu
Menu item

Description

Card Stock Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Card Stock as the paper type
Note: Off is the factory default setting.

Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.

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149

Menu item

Description

Recycled Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Recycled as the paper type

Glossy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Glossy as the paper type

Heavy Glossy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy Glossy as the paper type

Labels Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Labels as the paper type

Vinyl Labels Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Vinyl Labels as the paper type

Bond Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Bond as the paper type

Letterhead Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Letterhead as the paper type

Preprinted Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Preprinted as the paper type

Colored Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Colored as the paper type

Light Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Light as the paper type

Heavy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy as the paper type

Rough/Cotton Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type

Note: Off is the factory default setting.

Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.

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150

Menu item

Description

Custom [x] Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Custom [x] as the paper type
Notes:

• Off is the factory default setting.
• Custom [x] Loading is available only if the custom paper type is
supported.
Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.

Custom Types menu
Menu item

Description

Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope

Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined Custom Name created from the Embedded
Web Server or from MarkVisionTM Professional

Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope

Specifies a paper type when the Recycled setting is selected in other menus

Notes:

• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Notes:

• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Custom Names menu
Menu item

Definition

Custom Name [x]
[none]

Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.

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Custom Bin Names menu
Menu Item

Description

Standard Bin

Specifies a custom name for the Standard Bin

Bin [x]

Specifies a custom name for Bin [x]

Custom Scan Sizes menu
Menu item

Description

Custom Scan Size [x]
Scan Size Name
Width
1–8.5 inches (25–215.9 mm)
Height
1–25 inches (25–635 mm)
Orientation
Portrait
Landscape
2 scans per side
Off
On

Specifies a custom scan size name, scan sizes and options. The custom scan size
name replaces Custom Scan Size [x] in the printer menus.
Notes:

• 8.5 inches is the US factory default setting for Width. 210 millimeters is
the international factory default setting for Width.

• 14 inches is the US factory default setting for Height. 297 millimeters is
the international factory default setting for Height.

• Portrait is the factory default setting for Orientation.
• Off is the factory default setting for 2 scans per side.

Universal Setup menu
These menu items are used to specify the height and width of the Universal paper size. The Universal paper size is a
user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support
for duplex printing and printing multiple pages on one sheet.
Menu item

Description

Units of Measure
Inches
Millimeters

Identifies the unit of measure

Portrait Width
3–48 inches
76–1219 mm

Sets the portrait width

Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.

Notes:

• If the width exceeds the maximum, then the printer uses the
maximum width allowed.

• 8.5 inches is the US factory default setting. 216 mm is the
international factory default setting.

• The width can be increased in 0.01‑inch or in 1‑mm increments.

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Menu item

Description

Portrait Height
3–48 inches
76–1219 mm

Sets the portrait height
Notes:

• If the height exceeds the maximum, then the printer uses the
maximum height allowed.

• 14 inches is the US factory default setting. 356 mm is the
international factory default setting.

• The height can be increased in 0.01‑inch or in 1‑mm increments.
Feed Direction
Short Edge
Long Edge

Specifies the feed direction
Notes:

• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.

Bin Setup menu
Menu item

Description

Output Bin
Standard Bin
Bin [x]

Specifies the default exit bin

Configure Bins
Mailbox
Link
Mail Overflow
Link Optional
Type Assignment

Specifies configuration options for exit bins

Note: Standard Bin is the factory default setting.

Notes:

• Mailbox is the factory default setting. This setting
treats each bin as a separate mailbox.

• Link configures all available bins as one large exit bin.
• Mail Overflow assigns an overflow bin when the
mailbox bins become full.

• Link Optional links together all available exit bins
except the standard bin and only appears when at
least two optional bins are installed.

• Type Assignment assigns each paper type to an exit
bin or linked bin set.

• Bins assigned the same name are automatically
linked unless Link Optional is selected.
Overflow Bin
Standard Bin
Bin [x]

Specifies an alternate exit bin when a designated bin is full
Note: Standard Bin is the factory default setting.

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Menu item

Description

Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Vinyl Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin

Selects an exit bin for each supported paper type
Select from the following options for each type:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.

Reports menu
Reports menu
Menu item

Description

Menu Settings Page

Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information

Device Statistics

Prints a report containing printer statistics such as supply information and details
about printed pages

Network Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or printers connected
to print servers.

Network [x] Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:

• This menu item is available when there is more than one network option
installed.

• This menu item appears only in network printers or printers connected to
print servers.

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Menu item

Description

Shortcut List

Prints a report containing information about configured shortcuts

Fax Job Log

Prints a report containing information about the last 200 completed faxes
Note: This menu item is available only when Enable Job Log is set to On in the
Fax Settings menu.

Fax Call Log

Prints a report containing information about the last 100 attempted, received,
and blocked calls
Note: This menu item is available only when Enable Job Log is set to On in the
Fax Settings menu.

Copy Shortcuts

Prints a report containing information about copy shortcuts

E‑mail Shortcuts

Prints a report containing information about e‑mail shortcuts

Fax Shortcuts

Prints a report containing information about fax shortcuts

FTP Shortcuts

Prints a report containing information about FTP shortcuts

Profiles List

Prints a list of profiles stored in the printer

Print Fonts

Prints a report of all the fonts available for the printer language currently set in
the printer

Print Directory

Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Notes:

• Job Buffer Size must be set to 100%.
• Make sure the optional flash memory or printer hard disk is installed
correctly and working.
Asset Report

Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be scanned
into an asset database.

Network/Ports menu
Active NIC menu
Menu item

Description

Active NIC
Auto
[list of available network cards]

Notes:

• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.

Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.

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Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Network Buffer
Auto
3KB to [maximum size allowed]

Sets the size of the network input buffer
Notes:

• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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156

Menu item

Description

Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Displays and sets the printer network settings.

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.

Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network
Reports
Menu item

Description

Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address

Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item

Description

View Card Status
Connected
Disconnected

Lets you view the connection status of the network card

View Card Speed

Lets you view the speed of a currently active network card

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157

Menu item

Description

View Network Address
UAA
LAA

Lets you view the network addresses

End‑of‑Job Timeout

Sets the amount of time in seconds before a network print job is canceled.

0–255

Notes:

• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page

Allows the printer to print a banner page.

Off

Note: Off is the factory default setting.

TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item

Description

Activate
On
Off

Activates TCP/IP

Set Hostname

Lets you set the current TCP/IP hostname

Note: On is the factory default setting.

Note: This can be changed only from the Embedded Web Server.
IP Address

Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.

Netmask

Lets you view or change the current TCP/IP netmask

Gateway

Lets you view or change the current TCP/IP gateway

Enable DHCP
On
Off

Specifies the DHCP address and parameter assignment setting

Enable RARP
On
Off

Specifies the RARP address assignment setting

Enable BOOTP
On
Off

Specifies the BOOTP address assignment setting

Note: On is the factory default setting.

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158

Menu item

Description

Enable AutoIP
Yes
No

Specifies the Zero Configuration Networking setting

Enable FTP/TFTP
Yes
No

Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.

Enable HTTP Server
Yes
No

Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.

WINS Server Address

Lets you view or change the current WINS server address

Enable DDNS
Yes
No

Lets you view or change the current DDNS setting

Enable mDNS
Yes
No

Lets you view or change the current mDNS setting

DNS Server Address

Lets you view or change the current DNS server address

Enable HTTPS
Yes
No

Lets you view or change the current HTTPS setting

Note: Yes is the factory default setting.

IPv6 menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Note: This menu is available only for network models or printers attached to print servers.
Menu item

Description

Enable IPv6
On
Off

Enables IPv6 in the printer

Auto Configuration
On
Off

Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router

Set Hostname

Lets you set the hostname

View Address

Note: These settings can be changed only from the Embedded Web
Server.

View Router Address
Enable DHCPv6
On
Off

Note: On is the factory default setting.

Enables DHCPv6 in the printer
Note: On is the factory default setting.

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159

Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item

Description

WPS PBC Mode

Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time

WPS PIN Mode

Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point

WPS Auto Detect
Disable
Enable

Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.

Network Mode
Ad hoc
Infrastructure

Specifies the network mode
Notes:

• Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.

• Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g

Specifies the wireless standard for the wireless network

Choose Network
[list of available networks]

Lets you select an available network for the printer to use

View Signal Quality

Lets you view the quality of the wireless connection

View Security Mode

Lets you view the encryption method that a wireless network uses

Note: The 802.11b/g/n is the factory default setting.

Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.

AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk

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160

Menu item

Description

Activate
Yes
No

Activates AppleTalk support

View Name

Shows the assigned AppleTalk name

Note: Yes is the factory default setting.

Note: The name can be changed only from the Embedded Web Server.
View Address

Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.

Set Zone
Provides a list of AppleTalk zones available on the network
[default]
Note: When “default” is selected, the printer uses the AppleTalk zone that the
[list of zones available on the network] router identifies as the default zone for the network. If no default zone exists,
then the zone marked with an * is the default setting.

Standard USB menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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161

Menu item

Description

USB Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the USB input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.

• The USB buffer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

ENA Gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server

Notes:

• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

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162

Parallel [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the parallel input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.

• The parallel buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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163

Menu item

Description

Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off

Enables bidirectional communication through the parallel port

Protocol
Fastbytes
Standard

Specifies the parallel port protocol

Notes:

• On is the factory default setting.
• Off disables parallel port negotiation.
Notes:

• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.

• Standard tries to resolve parallel port communication problems.
Honor Init
Off
On

Determines if the printer honors printer hardware initialization requests from the
computer
Notes:

• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off

Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe

Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

Note: On is the factory default setting.

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

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Menu item

Description

ENA gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

Serial [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.

• When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.

• When set to Off, the printer does not perform NPA processing.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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165

Menu item

Description

Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the serial input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.

• The serial buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.

• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR

Robust XON
Off
On

Selects the hardware and software handshaking settings for the serial port
Notes:

•
•
•
•

DTR is the factory default setting.
DTR/DSR is a hardware handshaking setting.
XON/XOFF is a software handshaking setting.
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.

Determines whether the printer communicates availability to the computer
Notes:

• Off is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.

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Menu item

Description

Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800

Specifies the rate at which data can be received through the serial port

Data Bits
8
7

Specifies the number of data bits sent in each transmission frame

Parity
None
Ignore
Even
Odd

Sets the parity for serial input and output data frames

Honor DSR
Off
On

Determines whether the printer uses the DSR Signal

Notes:

• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.

Note: 8 is the factory default setting.

Note: None is the factory default setting.

Notes:

• Off is the factory default setting.
• DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.

SMTP Setup menu
Menu item

Description

Primary SMTP Gateway

Specifies SMTP server gateway and port information

Primary SMTP Gateway Port

Note: 25 is the default SMTP gateway port.

Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30

Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.

Reply Address

Specifies a reply address of up to 128 characters in the e-mail sent by the
printer

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167

Menu item

Description

Use SSL
Disabled
Negotiate
Required

Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:

• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server determines if
SSL will be used.

SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5

Specifies the type of user authentication required for scan to e‑mail
privileges

Device‑Initiated E‑mail
None
Use Device SMTP Credentials

Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.

Note: “No authentication required” is the factory default setting.

Notes:

User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User

• None is the factory default setting for Device and User‑Initiated
E‑mail.

• Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.

Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain

Security menu
Editing Security Setups menu
Menu item

Description

Edit Backup Password

Creates a backup password
Note: This menu item will only appear if a backup password exists.

Edit Building Blocks

Edits the Internal Accounts, NTLM, various Setups, Password, and PIN

Edit Security Templates

Adds or edits a Security Template

Edit Access Controls

Controls access to printer menus, firmware updates, held jobs, and other access
points

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168

Miscellaneous Security Settings menu
Menu item

Description

Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:

• “Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–10 attempts is the factory default setting.

• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. Settings range from 1–60
minutes. 5 minutes is the factory default setting.

• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. Settings range from 1–60 minutes. 5 minutes is the factory
default setting. 1indicates the printer does not impose a lockout time.

• “Panel Login Timeout” specifies how long the printer remains idle on the
Home screen before automatically logging the user off. Settings range from 1–
900 seconds. 30 seconds is the factory default setting.

• “Remote Login Timeout” specifies how long a remote interface remains idle
before automatically logging the user off. Settings range from 1–120 seconds.
10 minutes is the factory default setting.
Security Reset Jumper
Access controls=”No Security”
No Effect
Reset factory security defaults

Changes the value of the security settings
Notes:

• Access controls=”No Security” retains all the security information that the user
has defined. “No Security" is the factory default setting.

• “No Effect” means the reset has no effect on the device’s security
configuration.

• “Reset factory security defaults” deletes all security information that the user
has defined, and assigns the factory default value to each setting in the
Miscellaneous Security Settings section of both the panel and the Web page.
LDAP Certificate Verification
Demand
Try
Allow
Never

Allows the user to request a server certificate
Notes:

• “Demand” means a server certificate is requested. If a bad certificate is
provided or if no certificate is provided, the session is terminated immediately.
“Demand” is the factory default setting.

• “Try” means a server certificate is requested. If no certificate is provided, the
session proceeds normally. If a bad certificate is provided, the session is
terminated immediately.

• “Allow” means a server certificate is requested. If no certificate is provided,
the session proceeds normally. If a bad certificate is provided, it will be
ignored and the session proceeds normally.

• “Never” means no server certificate is requested.
Minimum PIN Length
1–16

Limits the digit length of the PIN.
Note: 4 is the is the factory default setting.

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169

Confidential Print menu
Menu item

Description

Max Invalid PIN
Off
2–10

Limits the number of times an invalid PIN can be entered
Notes:

• Off is the factory default setting.
• This menu item appears only if a formatted, non-defective printer hard disk is
installed.

• Once the limit is reached, the print job for that user name and that PIN are
deleted.
Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Limits the amount of time a confidential print job stays in the printer before it is
deleted
Notes:

• Off is the factory default setting.
• If the Job Expiration setting is changed while confidential print jobs reside on
the printer RAM or printer hard disk, then the expiration time for those print
jobs does not change to the new default value.

• If the printer is turned off, all confidential jobs held in printer RAM are
deleted.

Disk Wiping menu
Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All
permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only when a formatted, non-defective printer hard disk is installed.
Menu item

Description

Wiping Mode
Auto
Manual
Off

Specifies the mode for disk wiping

Scheduled Wiping
Time
Day

Sets the schedule for disk wiping

Note: Auto is the factory default setting. The printer determines when to initiate a
disk wipe.

Notes:

• Time is used to set the time for scheduled wiping.
• Day is used to set the specific day or period for scheduled wiping. Values are
Sunday to Friday, Everyday, Weekdays, and Weekends.

• Scheduled wipes are initiated without displaying a user warning or
confirmation message.

• Both manual and scheduled wiping allow the file system to reuse marked disk
space without first having to wipe it.

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170

Menu item

Description

Manual Wiping
Do not start now
Start now

Overwrites all disk space that has been used to hold data from a print job that has
been processed (printed). This type of wipe does not erase any information related
to an unprocessed print job.
Notes:

• “Do not start now “is the factory default setting.
• If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Automatic Method
Single pass
Multiple pass

Marks all disk space used by a previous print job and does not permit the file system
to reuse this space until it has been cleared
Notes:

• “Single pass” is the factory default setting.
• Only automatic wiping enables users to activate disk wiping without having to
turn the printer off for an extended amount of time.

• Highly confidential information should be wiped using only the Multiple pass
method.
Manual Method
Single pass
Multiple pass

Allows the file system to reuse marked disk space without having to wipe it first
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using the Multiple pass
method only.

Scheduled Method
Single pass
Multiple pass

Allows the file system to reuse marked disk space without having to wipe it first
Note: “Single pass” is the factory default setting.

Security Audit Log menu
Menu item

Description

Export Log

Enables an authorized user to export the security log
Notes:

• To export the log from the printer control panel, a flash drive must be
attached to the printer.

• From the Embedded Web Server, the log can be downloaded to a computer.
Delete Log
Yes
No

Specifies whether audit logs are deleted
Note: Yes is the factory default setting.

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Menu item

171

Description

Configure Log
Specifies whether and how the audit logs are created
Enable Audit
Note: Factory default settings enable the security audit log.
Enable Remote Syslog
Remote Syslog Server
Remote Syslog Port
Remote Syslog Method
Remote Syslog Facility
Log full behavior
Admin’s e-mail address
Digitally sign exports
Severity of events to log
Remote Syslog non-logged
events
E-mail log cleared alert
E-mail log wrapped alert
E-mail % full alert
% full alert level
E-mail log exported alert
E-mail log settings changed alert
Log line endings

Set Date and Time menu
Menu item

Description

Current Date and Time

Lets you view the current date and time settings for the printer

Manually Set Date and Time

Note: Date/Time is set in YYYY-MM-DD HH:MM:SS format.

Time Zone

Note: GMT is the factory default setting.

Automatically Observe DST
On
Off

Note: On is the factory default setting and uses the applicable Daylight Saving Time
associated with the Time Zone setting.

Custom Time Zone Setup
DST Start Week
DST Start DayOff
DST Start Month
DST Start Time
DST End Week
DST End Day
DST End Month
DST End Time
DST Offset

Enables the user to set up the time zone

Enable NTP
On
Off

Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Note: On is the factory default setting.

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172

Menu item

Description

NTP Server

Lets you view the NTP Server Address

Enable Authentication
Off
On

Lets you change the authentication setting to on or off
Note: Off is the factory default setting.

Settings menu
General Settings menu
Menu item

Description

Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese

Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.

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Menu item

Description

Eco-Mode
Off
Energy
Energy/Paper
Paper

Minimizes the use of energy, paper, or specialty media
Notes:

• Off is the factory default setting. Off resets the printer to its
factory default settings.

• Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.

• Energy/Paper minimizes the use of power and of paper and
specialty media.

• Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected, but
print quality is not.
ADF Loaded Beep
Enabled
Disabled

Specifies whether the ADF sounds a beep when paper is loaded

Quiet Mode
Off
On

Reduces the amount of noise produced by the printer

Note: Enabled is the factory default setting.

Notes:

• Off is the factory default setting. This setting supports the
performance specifications for your printer.

• On configures the printer to produce as little noise as
possible. This setting is best suited for printing text and line
graphics.

• For optimal printing of color‑rich documents, set Quiet Mode
to Off.

• Selecting Photo from the driver may disable Quiet Mode and
provide better print quality and full speed printing.
Run Initial setup
Yes
No

Instructs the printer to run the setup wizard
Notes:

• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default becomes No.

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174

Menu item

Description

Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkish
Czech
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]

Specifies a language and custom key information for the printer
control panel keyboard. The additional tabs enable access to accent
marks and symbols from the printer control panel keyboard.

Paper Sizes
US
Metric

Notes:

• US is the factory default setting.
• Initial setting is determined by your country or region
selection in the initial setup wizard.

• Changing this setting also changes the default for each input
source in the Paper Size/Paper Type menu.
Scan to PC Port Range
[port range]

Specifies a valid port range for printers behind a port blocking
firewall. The valid ports are specified by two sets of numbers
separated by a semicolon.
Note: 9751:12000 is the factory default setting.

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175

Menu item

Description

Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
Fuser
Transfer Module

Specifies what is displayed on the upper left and right corners of
the home screen
For the Left side and Right side menus, select from the following
options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
For the [x] Toner, [x] Fuser, and Transfer Module menus, select from
the following options:
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:

• IP Address is the factory default setting for Left side.
• Date/Time is the factory default setting for Right side.
• “Do not display” is the factory default setting for “When to
display.”

• Default is the factory default setting for Message to Display.

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176

Menu item

Description

Displayed Information
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors

Lets you customize the displayed information for Waste Toner
Bottle, Paper Jam, Load Paper, and Service Errors
Select from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:

• No is the factory default setting for Display.
• Default is the factory default setting for Message to Display.
Home screen customization
Change Language
Copy
Copy shortcuts
Fax
Fax Shortcuts
E‑mail
E‑mail Shortcuts
FTP
FTP Shortcuts
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by user
Forms and Favorites

Lets you add or remove icons and buttons that appear on the home
screen

Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD

Specifies the format for the printer date

Time Format
12 hour A.M./P.M.
24 hour clock

Specifies the format for the printer time

Screen Brightness
20–100

Specifies the brightness of the printer control panel screen

Available options:
Do not display
Display

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177

Menu item

Description

One Page Copy
Off
On

Sets the copies from the scanner glass to only one page at a time

Output Lighting
Normal/Standby Mode
Off
Dim
Bright

Sets the amount of light from the standard bin

Sleep Mode
Off
Dim
Bright

Note: Off is the factory default setting.

Notes:

• Dim is the factory default setting for Normal/Standby Mode
if Eco‑Mode is set to Energy or Energy/Paper.

• Bright is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Off or Paper.

• Off is the factory default setting for Sleep Mode if Eco‑Mode
is set to Energy or Energy/Paper.

• Dim is the factory default setting for Sleep Mode if
Eco‑Mode is set to Off or Paper.

Error Lighting
On
Off

Determines if indicator lights blink when the printer encounters
errors.

Audio Feedback
Button Feedback
On
Off
Volume
1–10

Notes:

Tactile Touchscreen Feedback
On
Off

Specifies whether the printer control panel provides touch
sensation feedback

Show Bookmarks
Yes
No

Specifies whether bookmarks are displayed from the Held Jobs area

Allow Background Removal
On
Off

Specifies whether image background removal is allowed during
copy, fax, e‑mail, FTP, or scan‑to‑USB jobs

Allow Custom Job Scans
On
Off

Lets you scan multiple documents into one file

Scanner Jam Recovery
Job level
Page level

Specifies how a scan job should be reloaded if a paper jam occurs
in the ADF

Note: On is the factory default setting.

• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.

Note: Yes is the factory default setting. When Yes is selected,
bookmarks appear in the Held Jobs area.

Note: On is the factory default setting. The background of the
image will be removed.
Note: On is the factory default setting. If On is selected, then the
Allow Custom Job Scans setting can be enabled for specific jobs.

Notes:

• If Job level is selected, then the entire job must be rescanned
if any pages jam.

• If Page level is selected, then rescan from the jammed page
forward.

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178

Menu item

Description

Web Page Refresh Rate
30–300

Specifies the number of seconds between Embedded Web Server
refreshes
Note: 120 seconds is the factory default setting.

Contact Name

Specifies a contact name for the printer
Note: The contact name will be stored on the Embedded Web
Server.

Location

Specifies the location of the printer
Note: The location will be stored on the Embedded Web Server.

Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm

Sets an alarm to sound when the printer requires user intervention
Available options for each alarm type are:
Off
Single
Continuous
Notes:

• Single is the factory default setting for Alarm Control and
Cartridge Alarm. Single sounds three quick beeps.

• Off is the factory default setting for Staple Alarm and Hole
Punch Alarm. Off means no alarm will sound.

• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
Disabled
1–240

Specifies the number of minutes of inactivity before the system
enters a lower power state

Timeouts
Sleep Mode
1–240 min
Disabled

Sets the amount of time the printer waits after a job is printed
before it goes into a reduced power state

Note: 15 is the factory default setting.

Notes:

• 30 min is the factory default setting.
• Disabled appears only when Energy Conserve is set to Off.
• Lower settings conserve more energy, but may require
longer warm‑up times.

• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.
Timeouts
Screen Timeout
15–300 sec

Sets the amount of time (in seconds) the printer waits before
returning to a Ready state
Note: 30 sec is the factory default setting.

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179

Menu item

Description

Timeouts
Print Timeout
Disabled
1‑255 sec

Sets the amount of time (in seconds) the printer waits to receive
an end‑of‑job message before canceling the remainder of the print
job
Notes:

• 90 sec is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.

• Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print jobs.
Timeouts
Wait Timeout
15–65535 sec
Disabled

Sets the amount of time (in seconds) the printer waits for additional
data before canceling a print job
Notes:

• 40 sec is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.

Timeouts
Job Hold Timeout
5–255 sec

Sets the amount of time (in seconds) the printer waits for user
intervention before it holds jobs that require unavailable resources
and continues to print other jobs in the print queue
Notes:

• 30 sec is the factory default setting.
• This menu appears only when a printer hard disk is installed.
Print Recovery
Auto Continue
Disabled
5–255

Lets the printer automatically continue printing from certain offline
situations when not resolved within the specified time period

Print Recovery
Jam Recovery
Auto
On
Off

Specifies whether the printer reprints jammed pages

Note: Disabled is the factory default setting.

Notes:

• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.

• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On

Lets the printer successfully print a page that may not have printed
otherwise
Notes:

• Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.

• On sets the printer to process the whole page so that the
entire page prints.

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Menu item

Description

Press Sleep Button
Sleep
Hibernate
Do nothing

Determines how the printer, while in Idle state, reacts to a short
press of the Sleep button
Notes:

• Sleep is the factory default setting.
• Sleep or Hibernate sets the printer to operate at a lower
power configuration.

• If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.

• Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.

• If the printer is in Hibernate mode, then the touch screen is
completely off and the Sleep button turns amber in color and
is blinking.

•
Press and Hold Sleep Button
Do nothing
Sleep
Hibernate

Determines how the printer, while in Idle state, reacts to a long
press of the Sleep button
Notes:

• Do Nothing is the factory default setting.
• Sleep or Hibernate sets the printer to operate at a lower
power configuration.

• If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.

• Press and hold the Sleep button for 3 seconds or longer to
enter Hibernate mode.

• Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
Factory Defaults
Do Not Restore
Restore Now

Returns the printer settings to the factory default settings
Notes:

• Do Not Restore is the factory default setting. Do Not Restore
keeps the user‑defined settings.

• Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored in
flash memory or on a printer hard disk are not affected.

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Copy Settings menu
Menu item

Description

Content Type
Text/Photo
Text
Graphics
Photo

Specifies the type of content contained in the copy job
Notes:

• Text/Photo is the factory default setting. Text/Photo is used when the original
document is a mixture of text, graphics, and photos.

• Text is used when the content of the original document is mostly text or line
art.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.
Content Source
Color Laser
Inkjet
Magazine
Press
Black/White Laser
Photo/Film
Newspaper
Other

Specifies the source of content in the copy job
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black/White Laser is used when the original document was printed using a
black/white laser printer.

•
•
•
•
•
•

Inkjet is used when the original document was printed using a inkjet printer.
Photo/Film is used when the original document is a photo from film
Magazine is used when the original document is from a magazine.
Newspaper is used when the original document is from a newspaper.
Press is used when the original document was printed using a printing press.
Other is used when the original document was printed using an alternate or
unknown printer.

Color
On
Off

Specifies whether or not copies are printed in color

Allow color copies
On
Off

Lets you enable or disable color in copying

Note: On is the factory default setting.

Notes:

• On is the factory default setting.
• Setting this to Off will hide all color‑specific menus.
• This setting overrides the Color setting.

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Menu item

Description

Sides (Duplex)
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided

Specifies whether an original document is duplex (two‑sided) or simplex (one-sided),
and then specifies whether the copy should be duplex or simplex
Notes:

• 1 sided to 1 sided—The original page has printing on one side and the copied
page will also have printing on one side.

• 1 sided to 2 sided—The original page has printing on one side while the copied
page will have printing on both sides. For example, if the original document is
six sheets, the copy is three sheets with printing on both sides.

• 2 sided to 1 sided—The original page has printing on both sides while the
copied page will have printing on only one side. For example, if the original
document is three sheets with an image on each side of each sheet, then the
copy is six sheets with only one image on one side of each sheet.

• 2 sided to 2 sided—The original page has printing on both sides and the copy
mimics the original exactly.
Paper Saver
Off
2 on 1 Portrait
2 on 1 Landscape
4 on 1 Portrait
4 on 1 Landscape

Allows copying two or four sheets of a document on one page

Print Page Borders
Off
On

Specifies whether or not a border is printed around the edge of the page

Collate
On [1,2,1,2,1,2]
Off [1,1,1,2,2,2]

Keeps the pages of a print job stacked in sequence when printing multiple copies

Punch
Off
2 holes
3 holes
4 holes

Determines the type of hole punch finishing to be used in a print or copy job

Staple
Off
On

Lets you enable or disable the staple finisher

Note: Off is the factory default setting.

Note: On is the factory default setting.

Note: Off is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu only appears when a staple finisher is installed.

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183

Menu item

Description

Original Size
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
ID Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
JIS B4
JIS B5
Book Original
Auto Size Sense
Mixed Sizes

Specifies the paper size of the original document

Copy To Source
Tray [x]
Auto Size Match
Manual Feeder

Specifies the paper source for copy jobs

Transparency Separators
On
Off

Places a sheet of paper between transparencies

Separator Sheets
None
Between Copies
Between Jobs
Between Pages

Places a sheet of paper between pages, copies, or jobs

Separator Sheet Source
Tray [x]
Manual Feeder

Specifies the separator sheet source

Darkness
1–9

Specifies the level of darkness for the copy job

Output Bin
Standard Bin
Bin [x]

Specifies the exit bin to be used for the copy job

Notes:

• Letter is the US factory default setting.
• A4 is the international factory default setting.

Note: Tray 1 is the factory default setting.

Note: On is the factory default setting.

Note: None is the factory default setting.

Note: Tray 1 is the factory default setting.

Note: 5 is the factory default setting.

Notes:

• Standard Bin is the factory default setting.
• Bin [x] only appears when at least one optional exit bin is installed.

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184

Menu item

Description

Number of Copies
1–999

Specifies the number of copies for the copy job

Header/Footer
Top left
Top left
Off
Date/Time
Page number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the top left of the page

Header/Footer
Top middle
Top middle
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the middle of the page

Header/Footer
Top right
Top right
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the top right of the page

Note: 1 is the factory default setting.

Notes:

• Off is the factory default setting for Top left.
• All pages is the factory default setting for Print on.

Notes:

• Off is the factory default setting for Top middle.
• All pages is the factory default setting for Print on.

Notes:

• Off is the factory default setting for Top right.
• All pages is the factory default setting for Print on.

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Menu item

Description

Header/Footer
Bottom left
Bottom left
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the bottom left of the page

Header/Footer
Bottom middle
Bottom middle
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the bottom middle of the page

Header/Footer
Bottom right
Bottom right
Off
Date/Time
Page number
Bates number
Custom text
Print on
All pages
First page only
All but first page
Custom text

Specifies header/footer information for the bottom right of the page

Notes:

• Off is the factory default setting for Bottom left.
• All pages is the factory default setting for Print on.

Notes:

• Off is the factory default setting for Bottom middle.
• All pages is the factory default setting for Print on.

Notes:

• Off is the factory default setting for Bottom right.
• All pages is the factory default setting for Print on.

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Menu item

Description

Overlay
Off
Confidential
Copy
Draft
Urgent
Custom

Specifies the overlay text printed on each page of the copy job

Custom Overlay

Specifies the custom overlay text

Note: Off is the factory default setting.

Note: A maximum of 64 characters is allowed.
Allow priority copies
On
Off

Allows interruption of a print job to copy a page or document

Custom Job scanning
Off
On

Lets you copy, in a single copy job, a document that contains mixed paper sizes

Allow Save as Shortcut
On
Off

Lets you save custom copy settings as shortcuts

Background Removal
‑4 to 4

Adjusts the amount of background visible on a copy

Auto Center
Off
On

Lets you automatically center the content on the page

Color Balance
Cyan - Red
Magenta - Green
Yellow - Blue

Enables an equal balance of colors in the output

Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255

Specifies which color to drop during copies, and how much to increase or decrease
the dropout

Note: On is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu item appears only if a valid printer hard drive is installed.
Note: On is the factory default setting.

Note: 0 is the factory default setting.
Note: Off is the factory default setting.

Notes:

• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.

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187

Menu item

Description

Contrast
Best for content
0–5

Specifies the contrast used for the copy job

Mirror Image
Off
On

Creates a mirror image of the original document

Negative Image
Off
On

Creates a negative image of the original document

Shadow Detail
‑4 to 4

Adjusts the amount of shadow detail visible on a copy

ADF Skew Fix
Off
On

Lets you fix slight skew on the scanned image

Scan edge to edge
Off
On

Specifies if the original document is scanned edge-to‑edge

Sharpness
1–5

Adjusts the amount of sharpness of a copy

Temperature
‑4 to 4

Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer
output than the default, while “warm” values generate a redder output than the
default.

Sample Copy
Off
On

Creates a sample copy of the original document

Note: Best for content is the factory default setting.

Note: Off is the factory default setting.

Note: 0 is the factory default setting.
Note: Off is the factory default setting

Note: Off is the factory default setting.

Note: 3 is the factory default setting.

Note: Off is the factory default setting.

Fax Settings menu
Fax Mode (Analog Fax Setup) menu
Analog Fax Setup mode sends the fax job by way of a telephone line.

General Fax Settings
Menu item

Description

Fax Name or Station Name

Specifies the name of the fax in the printer

Fax Number or Station Number

Specifies a number associated with the fax

Station ID
Fax Name or Station Name
Fax Number or Station Number

Specifies how the fax is identified

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188

Menu item

Description

Enable Manual Fax
Off
On

Sets the printer to fax manually only, which requires a line splitter and a telephone
handset
Notes:

• Use a regular telephone to answer an incoming fax job and to dial a fax
number.

• Touch # 0 on the numeric keypad to go directly to the Manual Fax function.
Memory Use
Equal
Mostly sent
All send
All receive
Mostly receive

Defines the allocation of non-volatile memory between sending and receiving fax jobs
Notes:

• Equal is the factory default setting. Equal splits the memory for sending and
receiving fax jobs into equal amounts.

•
•
•
•

Mostly sent specifies that most of the memory is set to send fax jobs.
All send specifies that all the memory is set to send fax jobs.
All receive specifies that all the memory is set to receive fax jobs.
Mostly receive specifies that most of the memory is set to receive fax jobs.

Cancel Faxes
Allow
Don't Allow

Specifies whether or not the printer cancels fax jobs

Caller ID
On
Off
Alternate

Specifies type of caller ID being used

Fax number masking
Off
From left
From right

Specifies the direction from where digits are masked in an outgoing fax number

Digits to mask
0–58

Specifies the number of digits to mask in an outgoing fax number

Note: The number of characters masked is determined by the “Digits to mask”
setting.

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189

Menu item

Description

Fax Cover Page
Fax Cover Page
Off by default
On by default
Never use
Always use
Include to field
On
Off
Include from field
Off
On
From
Include Message field
Off
On
Message
Include Logo
Off
On
Include Footer [x]
Footer [x]

Configures the fax cover page
Note: “Off by default” is the factory default setting for all Fax Cover Page options.

Fax Send Settings
Menu item

Description

Resolution
Standard
Fine 200 dpi
Super Fine 300 dpi
Ultra Fine 600 dpi

Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality,
but increases the fax transmission time for outgoing faxes.
Note: Standard is the factory default setting.

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190

Menu item

Description

Original Size
Mixed Sizes
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
A6
JIS B4
JIS B5
Book Original
Auto Size Sense

Specifies the paper size of the document that is being scanned

Sides (Duplex)
Off
Long edge
Short edge

Specifies how text and graphics are oriented on a page

Note: Mixed Sizes is the US factory default setting. A4 is the international factory
default setting.

Notes:

• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape ).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape ).
Content Type
Text
Text/Photo
Graphics
Photo

Specifies the type of content that will be scanned for faxing
Notes:

• Text is the factory default setting. Text is used when the content of the original
document is mostly text or line art.

• Text/Photo is used when the original document is a mixture of text, graphics,
and photos.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.

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191

Menu item

Description

Content Source
Color Laser
Inkjet
Magazine
Press
Black/White Laser
Photo/Film
Newspaper
Other

Specifies how the output is produced
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black/White is used when the original document was printed using a
black/white laser printer.

•
•
•
•
•
•

Darkness
1–9

Lightens or darkens the output

Dial Prefix

Lets you enter a dialing prefix, such as 99. A numeric entry field is provided.

Dialing Prefix Rules
Prefix Rule [x]

Establishes a dialing prefix rule

Automatic Redial
0–9

Specifies the number of times the printer tries to send the fax to a specified number

Redial Frequency
1–200

Specifies the number of minutes between redials

Behind a PABX
No
Yes

Enables switchboard blind dialing without a dial tone

Enable ECM
Yes
No

Enables Error Correction Mode for fax jobs

Enable Fax Scans
On
Off

Lets you fax files that are scanned at the computer

Driver to fax
Yes
No

Allows the driver to fax jobs to be sent by the printer

Allow Save as Shortcut
On
Off

Lets you save fax numbers as shortcuts in the printer

Dial Mode
Tone
Pulse

Specifies the dialing sound, either as a tone or a pulse

Note: 5 is the factory default setting.

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192

Menu item

Description

Max Speed
2400
4800
9600
14400
33600

Specifies the maximum speed in baud at which faxes are sent

Custom Job scanning
Off
On

Lets you scan a document that contains mixed paper sizes into a single file

Scan Preview
Off
On

Specifies whether a preview will appear on the display for scan jobs

Background Removal
‑4 to 4

Adjusts the amount of background visible on a copy

Color Balance
Cyan - Red
Magenta - Green
Yellow - Blue

Enables an equal balance of colors in the output

Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255

Specifies which color to drop during faxing, and how much to increase or decrease
the dropout

Contrast
Best for content
0–5

Specifies the contrast of the output

Mirror Image
Off
On

Creates a mirror image of the original document

Negative Image
Off
On

Creates a negative image of the original document

Shadow Detail
‑4 to 4

Adjusts the amount of shadow detail visible on a fax

Note: 0 is the factory default setting.

Notes:

• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.

Note: “Best for content” is the factory default setting.

Note: Off is the factory default setting.

Note: 0 is the factory default setting.

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193

Menu item

Description

ADF Skew Fix
Off
On

Specifies whether or not to fix slight skew on the scanned image

Scan edge to edge
Off
On

Specifies if the original document is scanned edge-to‑edge prior to faxing

Sharpness
0–5

Adjusts the sharpness of a fax

Temperature
‑4 to 4

Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer
output than the default while “warm” values generate a redder output than the
default.

Enable Color Fax Scans
Off by default
On by default
Never use
Always use

Enables color faxing

Note: Off is the factory default setting

Note: Off is the factory default setting.

Note: 3 is the factory default setting.

Note: “Off by default” is the factory default setting.

Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white
Faxes
Note: On is the factory default setting.
On
Off

Fax Receive Settings
Menu item

Description

Enable Fax Receive
On
Off

Allows fax jobs to be received by the printer

Rings to Answer
1–25

Specifies the number of rings before answering an incoming fax job

Auto Reduction
On
Off

Scales an incoming fax job so that it fits the size of the paper loaded in the designated
fax source

Paper Source
Auto
Tray [x]
Multi‑Purpose Feeder

Specifies the paper source selected to supply paper for the printer to print an incoming
fax

Output Bin
Standard Bin
Bin 1[x]

Specifies an output bin for received faxes

Sides (Duplex)
Off
On

Enables duplex printing (two-sided printing) for incoming fax jobs

Note: On is the factory default setting.

Note: 1 is the factory default setting.

Note: On is the factory default setting.

Note: Bin 1 is available only when the finisher is installed.

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194

Menu item

Description

Separator Sheets
None
Before Job
After Job

Enables the printer to include separator sheets in the output

Separator Sheet Source
Tray [x]
Manual Feeder

Specifies where the printer will pick the separator sheet

Fax Footer
Off
On

Prints the transmission information at the bottom of each page from a received fax

Max Speed
33600
2400
4800
9600
14400

Specifies the maximum speed in baud at which faxes are received

Fax Forwarding
Print
Print and Forward
Forward

Enables forwarding of received faxes to another recipient

Forward to
Fax
E‑mail
FTP
LDSS
eSF

Specifies the type of recipient to which faxes will be forwarded

Forward to Shortcut

Lets you enter the shortcut number which matches the recipient type (Fax, E-mail,
FTP, LDSS, or eSF)

Block No Name Fax
Off
On

Enables blocking of incoming faxes sent from devices with no station ID specified

Banned Fax List

Enables the list of banned fax numbers stored in the printer

Holding Faxes
Held Fax Mode
Off
Always On
Manual
Scheduled
Fax Holding Schedule

Enables fax holding all of the time or according to a set schedule

Enable Color Fax Receive
On
Off

Enables the device to receive fax in color

Note: Off is the factory default setting.

Note: This item is available only from the printer Embedded Web Server.

Note: Off is the factory default setting.

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195

Fax Log Settings
Menu item

Description

Transmission Log
Print log
Do not print log
Print only for error

Enables printing of a transmission log after each fax job

Receive Error Log
Print Never
Print on Error

Enables printing of a receive error log following a receive error

Auto Print Logs
On
Off

Enables automatic printing of fax logs

Log Paper Source
Tray [x]
Manual Feeder

Selects the source of the paper used for printing logs

Logs Display
Remote Fax Name or Remote
Station Name
Dialed Number

Specifies whether printed logs display the dialed number or the station name returned

Enable Job Log
On
Off

Enables access to the Fax Job log

Enable Call Log
On
Off

Enables access to the Fax Call log

Log Output Bin
Standard Bin
Bin [x]

Specifies the output bin where fax logs are printed

Note: Logs print after every 200 jobs.

Speaker Settings
Menu item

Description

Speaker Mode
On until Connected
Always On
Always Off

Specifies the mode of the speaker.
Notes:

• “On until Connected” is the factory default setting. A sound is issued until the
fax connection is made.

• Always On turns the speaker on.
• Always Off turns the speaker off.
Speaker Volume
High
Low

Controls the volume setting
Note: High is the factory default setting.

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196

Menu item

Description

Ringer Volume
On
Off

Controls the fax speaker ringer volume
Note: On is the factory default setting.

Answer On
Menu item
All Rings
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only

Description
Specifies ring patterns when device is answering calls
Note: All Rings is the factory default setting.

Fax Mode (Fax Server Setup) menu
Fax Server mode sends the fax job to a fax server for transmission.

Fax Server Setup
Menu item

Description

To Format

Lets you enter the information using the virtual keyboard on the printer touch screen

Reply Address
Subject
Message
SMTP Setup

Specifies SMTP setup information

Primary SMTP Gateway

Specifies SMTP server port information

Secondary SMTP Gateway
Image Format
PDF (.pdf)
XPS (.xps)
TIFF (.tif)

Specifies the image type for scan to fax

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Menu item

Description

Content Type
Text
Text/Photo
Graphics
Photo

Specifies the type of content that will be scanned to fax
Notes:

• Text is the factory default setting. Text is used when the content of the original
document is mostly text or line art.

• Text/Photo is used when the original document is a mixture of text, graphics,
and photos.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.
Content Source
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other

Specifies how content will be produced
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black/White is used when the original document was printed using a
black/white laser printer.

•
•
•
•
•
•

Fax Resolution
Standard
Fine 200 dpi
Super Fine 300 dpi
Ultra Fine 600 dpi

Specifies the resolution level for scan to fax

Darkness
1–9

Lightens or darkens the output

Orientation
Portrait
Landscape

Specifies the orientation of the scanned image

Note: 5 factory default setting.

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Menu item

Description

Original Size
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
JIS B4
JIS B5
Book Original
Auto Size Sense

Specifies the paper size of the document that is being scanned
Note: Letter is the US factory default setting. A4 is the international factory default
setting.

Mixed Sizes
Use Multi‑Page TIFF
On
Off

Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a
multiple-page scan to fax job, either one TIFF file is created containing all the pages,
or multiple TIFF files are created with one file for each page of the job.
Notes:

• On is the factory default setting.
• This menu item applies to all scan functions.
Enable Analog Receive
Off
On

Enables analog fax receive
Note: Off is the factory default setting.

E‑mail Settings menu
Menu item

Description

E‑mail Server Setup
Subject
Message
Base file name

Specifies e‑mail server information

E‑mail Server Setup
Send me a copy
Never appears
On by default
Off by default
Always On

Sends a copy of the e-mail back to the sender

Notes:

• The subject box has a limitation of 255 characters.
• The message box has a limitation of 512 characters.
Note: “Never appears” is the factory default setting.

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199

Menu item

Description

E‑mail Server Setup
Max E‑mail size
0–65535 KB

Specifies the maximum e-mail size in kilobytes

E‑mail Server Setup
Size error message

Sends a message when an e-mail is greater than the configured size limit

E‑mail Server Setup
Limit destinations

Specifies a domain name, such as a company domain name, and then limits e‑mail
destinations to that domain name only

Note: E-mails above the specified size are not sent.

Notes:

• E-mail can be sent only to the specified domain.
• The limit is one domain.
E‑mail Server Setup
Web Link Setup
Server
Login
Password
Path
Base file name
Web Link

Defines the e‑mail server path name; for example: /directory/path
Note: The characters * : ? < > | are invalid entries for a path name.

Format
PDF (.pdf)
Secure PDF
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)

Specifies the format of the scanned file

PDF Version
1.5
1.6
A‑1a
1.2
1.3
1.4

Sets the version of the PDF file that will be scanned for e‑mailing

Content Type
Text/Photo
Photo
Text
Graphics

Note: PDF (.pdf) is the factory default setting.

Note: 1.5 is the factory default setting.

Specifies the type of content that will be scanned for e‑mailing
Notes:

• Text/Photo is the factory default setting. Text/Photo is used when the original
document is a mixture of text, graphics, and photos.

• Text is used when the content of the original document is mostly text or line
art.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.

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Menu item

Description

Content Source
Color Laser
Inkjet
Magazine
Press
Black/White Laser
Photo/Film
Newspaper
Other

Specifies the source of the document being scanned
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black/White is used when the original document was printed using a
black/white laser printer.

•
•
•
•
•
•

Color
Color
Gray

Specifies whether or not a job prints in grayscale or color

Resolution
150
200
300
400
600
75

Specifies the resolution of the scan in dots per inch

Darkness
1–9

Lightens or darkens the output

Orientation
Portrait
Landscape

Specifies the orientation of the scanned image

Note: Color is the factory default setting.

Note: 150 is the factory default setting.

Note: 5 is the factory default setting.
Note: Portrait is the factory default setting.

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Menu item

Description

Original Size
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
A6
JIS B4
JIS B5
Book Original
Auto Size Sense
Mixed Sizes

Specifies the paper size of the document being scanned

Sides (Duplex)
Off
Long edge
Short edge

Specifies how the text and graphics are oriented on the page

Notes:

• A4 is the international factory default setting.
• Letter is the US factory default setting.

Notes:

• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape ).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape ).
JPEG Quality
Best for Content
5–90

Sets the quality of a JPEG photo image in relation to file size and quality of the image
Notes:

•
•
•
•

“Best for content” is the factory default setting.
5 reduces the file size and quality of the image.
90 provides the best image quality, but the file size is very large.
This menu item applies to all scan functions.

Text Default
5–90

Sets the quality of a text image in relation to file size and quality of the image

Text/Photo Default
5–90

Sets the quality of a text or photo image in relation to file size and the quality of the
image

Note: 75 is the factory default setting.

Note: 75 is the factory default setting.
Photo Default
5–90

Sets the quality of a photo image in relation to file size and the quality of the image
Note: 50 is the factory default setting.

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202

Menu item

Description

E‑mail images sent as
Attachment
Web Link

Specifies how the images will be sent

Use Multi‑Page TIFF
On
Off

Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a
multiple-page scan‑to‑e-mail job, either one TIFF file is created containing all the
pages, or multiple TIFF files are created with one file for each page of the job.

Note: Attachment is the factory default setting.

Notes:

• On is the factory default setting.
• This menu item applies to all scan functions.
Transmission Log
Print log
Do not print log
Print only for error

Specifies whether or not the transmission log prints

Log Paper Source
Tray [x]
Manual Feeder

Specifies the paper source for printing e-mail logs

Log Output Bin
Standard Bin
Bin [x]

Specifies an exit bin for e‑mail logs

Note: Print log is the factory default setting.

Note: Tray 1 is the factory default setting.

Notes:

• Standard Bin is the factory default setting.
• Bin [x] only appears when at least one optional exit bin is installed.

E‑mail Bit Depth
8 bit
1 bit

Enables the Text/Photo mode to produce smaller file sizes by using 1‑bit images when
Color is set to Off

Custom Job scanning
Off
On

Lets you copy, in a single copy job, a document that contains mixed paper sizes

Scan Preview
Off
On

Specifies whether or not a preview will appear on the display for scan jobs

Allow Save as Shortcut
On
Off

Lets you save e-mail addresses as shortcuts

Note: 8 bit is the factory default setting.
Note: Off is the factory default setting.

Note: Off is the factory default setting.

Notes:

• On is the factory default setting.
• When set to Off, the Save as Shortcut button does not appear on the e-mail
Destination screen.

Background Removal
‑4 to 4

Adjusts the amount of background visible on a scanned image

Color Balance
Cyan - Red
Magenta - Green
Yellow - Blue

Enables an equal balance of colors in the output

Note: 0 is the factory default setting.

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203

Menu item

Description

Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255

Specifies which color to drop during scanning, and how much to increase or decrease
the dropout

Contrast
Best for content
0–5

Specifies the contrast of the output

Mirror Image
Off
On

Creates a mirror image of the original document

Negative Image
Off
On

Creates a negative image of the original document

Shadow Detail
‑4 to 4

Adjusts the amount of shadow detail visible on a scanned image

ADF Skew Fix
Off
On

Corrects slight skew in the scanned image

Scan edge to edge
Off
On

Specifies whether the original document is scanned edge-to-edge

Sharpness
1–5

Adjusts the amount of sharpness on a scanned image

Temperature
‑4 to 4

Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer
output than the default while “warm” values generate a redder output than the
default.

Use cc:/bcc:
Off
On

Enables the use of the cc: and bcc: fields

Notes:

• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.

Note: “Best for content” is the factory default setting.

Note: Off is the factory default setting.

Note: 0 is the factory default setting.
Note: Off is the factory default setting

Note: Off is the factory default setting.

Note: 3 is the factory default setting.

Note: Off is the factory default setting.

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204

FTP Settings menu
Menu item

Description

Format
PDF (.pdf)
Secure PDF (.pdf)
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)

Specifies the format of the FTP file

PDF Version
1.5
1.6
A‑1a
1.2
1.3
1.4

Sets the version level of the PDF file for FTP

Content Type
Text
Graphics
Text/Photo
Photo

Specifies the type of content that will be scanned to FTP

Note: PDF (.pdf) is the factory default setting.

Note: 1.5 is the factory default setting.

Notes:

• Text/Photo is the factory default setting. Text/Photo is used when the original
document is a mixture of text, graphics, and photos.

• Text is used when the content of the original document is mostly text or line
art.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.
Content Source
Color Laser
Inkjet
Magazine
Press
Black/White Laser
Photo/Film
Newspaper
Other

Color
Color
Gray

Specifies how content will be produced
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black/White is used when the original document was printed using a
black/white laser printer.

•
•
•
•
•
•

Specifies whether a job prints in grayscale or color
Note: Color is the factory default setting.

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205

Menu item

Description

Resolution
150
200
300
400
600
75

Specifies how many dots per inch are scanned

Darkness
1–9

Lightens or darkens the output

Orientation
Portrait
Landscape

Specifies the orientation of the scanned image

Original Size
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
A6
JIS B4
JIS B5
Book Original
Auto Size Sense
Mixed Sizes

Specifies the paper size of the document that is being scanned

Sides (Duplex)
Off
Long edge
Short edge

Specifies how the text and graphics are oriented on the page

Note: 150 dpi is the factory default setting.

Note: 5 is the factory default setting.
Note: Portrait is the factory default setting.

Notes:

• A4 is the international factory default setting.
• Letter is the US factory default setting.

Notes:

• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape ).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape ).

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206

Menu item

Description

JPEG Quality
Best for Content
5–90

Sets the quality of a JPEG photo image in relation to file size and the quality of the
image
Notes:

•
•
•
•

“Best for content” is the factory default setting.
5 reduces the file size, but the quality of the image is lessened.
90 provides the best image quality, but the file size is very large.
This menu item applies to all scan functions.

Text Default
5–90

Sets the quality of the text in relation to file size and the quality of the image

Text/Photo Default
5–90

Sets the quality of a text/photo image in relation to file size and the quality of the
image

Note: 75 is the factory default setting.

Note: 75 is the factory default setting.
Photo Default
5–90

Sets the quality of a photo image in relation to file size and the quality of the image

Use Multi‑Page TIFF
On
Off

Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a
multiple-page scan to FTP job, either one TIFF file is created containing all the pages,
or multiple TIFF files are created with one file for each page of the job.

Note: 50 is the factory default setting.

Notes:

• On is the factory default setting.
• This menu item applies to all scan functions.
Transmission Log
Print log
Do not print log
Print only for error

Specifies whether the transmission log prints

Log Paper Source
Tray [x]
Manual Feeder

Specifies a paper source for FTP logs

Log Output Bin
Standard Bin
Bin [x]

Specifies an exit bin for FTP logs

FTP bit Depth
8 bit
1 bit

Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when
Color is set to Off

Base File Name

Lets you enter a base file name

Note: “Print log” is the factory default setting.

Note: Tray 1 is the factory default setting.

Notes:

• Standard Bin is the factory default setting.
• Bin [x] only appears when at least one optional exit bin is installed.

Note: 8 bit is the factory default setting.
Note: There is an image limitation of 53 characters.

Custom Job Scanning
Off
On

Lets you copy a document that contains mixed paper sizes into a single job
Note: Off is the factory default setting.

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207

Menu item

Description

Scan Preview
Off
On

Specifies whether a preview will appear on the display for scan jobs

Allow Save as Shortcut
On
Off

Enables shortcut creation for FTP addresses

Background Removal
‑4 to 4

Adjusts the amount of background visible on a copy

Color Balance
Cyan - Red
Magenta - Green
Yellow - Blue

Enables an equal balance of colors in the output

Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255

Specifies which color to drop during scanning, and how much to increase or decrease
the dropout

Contrast
0–5
Best for content

Specifies the contrast of the output

Mirror Image
Off
On

Creates a mirror image of the original document

Negative Image
Off
On

Creates a negative image of the original document

Shadow Detail
‑4 to 4

Adjusts the amount of shadow detail visible on a scanned image

ADF Skew Fix
Off
On

Specifies whether or not to fix slight skew on the scanned image

Scan edge to edge
Off
On

Specifies whether the original document is scanned edge-to-edge

Note: Off is the factory default setting.

Note: On is the factory default setting.

Note: 0 is the factory default setting.

Notes:

• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.

Note: “Best for content” is the factory default setting.

Note: Off is the factory default setting.

Note: 0 is the factory default setting.
Note: Off is the factory default setting

Note: Off is the factory default setting.

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208

Menu item

Description

Sharpness
1–5

Adjusts the amount of sharpness of a scanned image

Temperature
‑4 to 4

Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer
output than the default while “warm” values generate a redder output than the
default.

Note: 3 is the factory default setting.

Flash Drive menu
Scan Settings
Menu item

Description

Format
PDF (.pdf)
Secure PDF
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)

Specifies the format of the file to be sent through FTP

PDF Version
1.2–1.6
A‑1a

Sets the version of the PDF file to be sent through FTP

Content Type
Text/Photo
Photo
Text
Graphics

Specifies the type of content that will be scanned through FTP

Note: PDF (.pdf) is the factory default setting.

Note: 1.5 is the factory default setting.

Notes:

• Text/Photo is the factory default setting. Text/Photo is used when the original
document is a mixture of text, graphics, and photos.

• Text is used when the content of the original document is mostly text or line
art.

• Graphics is used when the original document is mostly business‑type graphics
such as pie charts, bar charts, and animations.

• Photo is used when the document being scanned is mostly a photo or an
image.

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209

Menu item

Description

Content Source
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Black and White Laser

Specifies the source of content in the scan job
Notes:

• Color Laser is the factory default setting. Color Laser is used when the original
document was printed using a color laser printer.

• Black and White Laser is used when the original document was printed using a
mono laser printer.

•
•
•
•
•
•

Inkjet is used when the original document was printed using an inkjet printer.
Photo/Film is used when the original document is a photo from film
Magazine is used when the original document is from a magazine.
Newspaper is used when the original document is from a newspaper.
Press is used when the original document was printed using a printing press.
Other is used when the original document was printed using an alternate or
unknown printer.

Color
On
Off

Specifies whether or not copies are printed in color

Resolution
150 dpi
200 dpi
300 dpi
400 dpi
600 dpi
75 dpi

Specifies the resolution of the scan in dots per inch (dpi)

Darkness
1–9

Lightens or darkens the output

Orientation
Portrait
Landscape

Specifies the orientation of the scanned image

Note: On is the factory default setting.

Note: 150 dpi is the factory default setting.

Note: 5 is the factory default setting.
Note: Portrait is the factory default setting.

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Menu item

Description

Original Size
Letter
Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size [x]
A4
A5
Oficio (Mexico)
A6
JIS B5
Book Original
Auto Size Sense
Mixed Sizes

Specifies the paper size of the original document

Sides (Duplex)
Off
Long edge
Short edge

Specifies how the text and graphics are oriented on a page

Note: Letter is the US factory default setting. A4 is the international factory default
setting.

Notes:

• Off is the factory default setting.
• Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrai and left edge for landscape).
JPEG Quality
Best for content
5–90

Sets the quality of a JPEG photo image in relation to file size and quality
Notes:

•
•
•
•

Text Default
5–90

Sets the quality of the text in relation to file size and the quality of the image

Text/Photo Default
5–90

Sets the quality of a text/photo image in relation to file size and the quality

Photo Default
5–90

Sets the quality of a photo image in relation to file size and the quality

Note: 75 is the factory default setting.
Note: 75 is the factory default setting.
Note: 50 is the factory default setting.

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211

Menu item

Description

Use Multi‑Page TIFF
On
Off

• On is the factory default setting.
• This menu setting applies to all scan functions.
Scan Bit Depth
8 bit
1 bit

Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when
Color is set to Off

File Name

Lets you enter a base file name

Note: 8 bit is the factory default setting.
Note: A maximum of 53 characters is allowed.

Custom Job Scanning
Off
On

Lets you copy a document containing mixed paper sizes in a single copy job

Scan Preview
Off
On

Specifies whether a preview appears on the display for scan jobs

Background Removal
‑4 to 4

Adjusts the amount of background visible on a copy

Color Balance
Cyan - Red
Magenta - Green
Yellow - Blue

Enables an equal balance of colors in the scanned image

Color Dropout
Color Dropout
None
Red
Green
Blue
Default Red Threshold
0–255
Default Green Threshold
0–255
Default Blue Threshold
0–255

Specifies which color to drop during scanning, and how much to increase or decrease
the dropout

Contrast
Best for content
0–5

Specifies the contrast of the scanned image

Mirror Image
Off
On

Creates a mirror image of the original document

Note: Off is the factory default setting.

Note: 0 is the factory default setting.

Notes:

• None is the factory default setting for Color Dropout.
• 128 is the factory default setting for each color threshold.

Note: “Best for content” is the factory default setting.

Note: Off is the factory default setting.

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212

Menu item

Description

Negative Image
Off
On

Creates a negative image of the original document

Shadow Detail
‑4 to 4

Adjusts the amount of shadow detail visible on a scanned image

ADF Skew Fix
Off
On

Specifies whether or not to fix slight skew on the scanned image

Scan edge to edge
Off
On

Specifies whether the original document is scanned edge-to-edge

Sharpness
1–5

Adjusts the amount of sharpness on a scanned image

Temperature
‑4 to 4

Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer
output than the default while “warm” values generate a redder output than the
default.

Note: Off is the factory default setting.

Note: 0 is the factory default setting.
Note: Off is the factory default setting

Note: Off is the factory default setting.

Note: 3 is the factory default setting.

Print Settings
Copies
1–999

Specifies a default number of copies for each print job

Paper Source
Tray [x]
Manual Paper
MP Feeder
Manual Envelope

Sets a default paper source for all print jobs

Color
Color
Black Only

Generates color print jobs output

Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)

Stacks the pages of a print job in sequence when printing multiple copies

Sides (Duplex)
1 sided
2 sided

Specifies whether prints are on one side or on both sides of the page

Staple
Off
On

Specifies whether prints are stapled

Note: 1 is the factory default setting.
Note: Tray 1 is the factory default setting.

Note: Color is the factory default setting.

Note: On is the factory default setting.

Note: 1 sided is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu appears only when a stapler is installed.

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213

Hole Punch
Off
On

Specifies whether prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on a print

Duplex Binding
Long Edge
Short Edge

Defines the way duplexed pages are bound and how the printing on the back of the page is
oriented in relation to the printing on the front of the page

Notes:

• Off is the factory default setting.
• This menu appears only when a stapler is installed.
Notes:

• 3 holes is the US factory default setting. 4 holes is the international factory default setting.
• This menu appears only when a puncher is installed.

Notes:

• Long edge assumes binding along the long edge of the page (left edge for portrait and top
edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for portrait and
left edge for landscape).
Paper Saver Orientation Specifies the orientation of a multiple‑page document
Auto
Note: Auto is the factory default setting. The printer chooses between portrait and landscape
Landscape
Portrait
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper

Paper Saver Border
None
Solid

Prints a border around each page image

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images

Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

Note: None is the factory default setting.

Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in portrait or
landscape orientation.

Understanding printer menus

Separator Sheets
Off
Between Copies
Between Jobs
Between Pages

214

Specifies whether blank separator sheets are inserted
Notes:

• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if Collate is set to
On. If Collate is set to Off, then a blank page is inserted between each set of printed pages,
such as after all page 1's and after all page 2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This setting is
useful when printing transparencies or when inserting blank pages in a document for
notes.
Separator Sheet Source Specifies the paper source for separator sheets
Tray [x]
Notes:
Manual Feeder
• Tray 1 is the factory default setting.

• From the Paper menu, Configure MP must be set to Cassette in order for Manual Feeder
to appear as a menu setting.
Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.

Print Settings
Setup menu
Menu item

Description

Printer Language
PS Emulation
PCL Emulation

Sets the default printer language
Notes:

• PS Emulation is the factory default setting. PostScript
emulation uses a PS interpreter for processing print jobs.

• PCL Emulation uses a PCL interpreter for processing print
jobs.

• Setting a printer language default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
Off
On

Specifies if print jobs are removed from the print queue when they
require unavailable printer options or custom settings. These print
jobs are stored in a separate print queue, so other jobs print
normally. When the missing information and/or options are
obtained, the stored jobs print.
Notes:

• Off is the factory default setting.
• This menu item appears only if a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.

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215

Menu item

Description

Print Area
Normal
Fit to Page
Whole Page

Sets the logical and physical printable area
Notes:

• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.

• Fit to Page fits the page content into the selected paper size.
• Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter
and has no effect on pages printed using the PCL XL or
PostScript interpreter.
Black Only Mode
Off
On

Sets the printer to print text and graphics using only the black print
cartridge

Download Target
RAM
Flash
Disk

Sets the storage location for downloads

Note: Off is the factory default setting.

Notes:

• RAM is the factory default setting. Storing downloads in RAM
is temporary.

• Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.

• This menu item appears only if a flash and/or disk option is
installed.
Resource Save
Off
On

Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a print
job that requires more memory than is available
Notes:

• Off is the factory default setting. Off sets the printer to retain
downloads only until memory is needed. Downloads are
deleted in order to process print jobs.

• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First

Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:

• Alphabetical is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.

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216

Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item

Description

Job Accounting Log
Off
On

Determines if the printer creates a log of the print jobs it receives

Job Accounting Utilities

Lets you print and delete log files or export them to a flash drive

Accounting Log Frequency
Monthly
Weekly

Determines how often a log file is created

Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log

Determines how the printer responds when the frequency threshold expires

Disk Near Full Level
1–99
Off

Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action

Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when the printer hard disk is nearly full

Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when disk usage reaches the maximum limit
(100MB)

URL to Post Logs

Determines where the printer posts job accounting logs

Note: Off is the factory default setting.

Note: Monthly is the factory default setting.

Note: None is the factory default setting.

Note: 5MB is the factory default setting.

Notes:

• None is the factory default setting.
• The value defined in Disk Near Full Level determines when this action is
triggered.

Note: None is the factory default setting.

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217

Menu item

Description

E‑mail Address to Send Logs

Specifies the e‑mail address to which the device sends job accounting logs

Log File Prefix

Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.

Finishing menu
Menu item

Description

Sides (Duplex)
1 sided
2 sided

Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:

• 1 sided is the factory default setting.
• You can set 2‑sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop‑up menus.

Duplex Binding
Long Edge
Short Edge

Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:

• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999

Specifies the default number of copies for each print job

Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job

Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)

Stacks the pages of a print job in sequence when printing multiple copies

Separator Sheets
Off
Between Copies
Between Jobs
Between Pages

Specifies whether blank separator sheets are inserted

Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.

Notes:

• On is the factory default setting.
• On stacks the print job in sequence.
Notes:

• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's and after all page 2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.

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218

Menu item

Description

Separator Source
Tray [x]
Manual Feeder

Specifies the paper source for separator sheets
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.

Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images

Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.

Paper Saver Orientation
Auto
Landscape
Portrait

Specifies the orientation of a multiple‑page document

Paper Saver Border
None
Solid

Prints a border on each page image.

Staple Job
Off
On

Specifies whether prints are stapled

Hole Punch
Off
On

Specifies whether prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on a print

Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.

Note: None is the factory default setting.

Note: This menu appears only when a stapler is installed.

Note: This menu appears only when a puncher is installed.

Notes:

• 3 holes is the US factory default setting. 4 holes is the international factory
default setting.

• This menu appears only when a puncher is installed.

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219

Menu item

Description

Offset Pages
None
Between Copies
Between Jobs

Offsets pages at certain instances
Notes:

• None is the factory default setting.
• Between Copies offsets each copy of a print job if Collate is set to On. If Collate
is set to Off, each set of printed pages are offset, such as all page 1's and all
page 2's.

• Between Jobs sets the same offset position for the entire print job regardless
of the number of copies printed.

• This menu appears only when a stapler is installed.

Quality menu
Menu item

Description

Print Mode
Color
Black Only

Specifies whether images are printed in color or in black and white

Color Correction
Auto
Off
Manual

Adjusts the color output on the printed page

Note: Color is the factory default setting.

Notes:

• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.

• Off turns off color correction.
• Manual allows customization of the color tables using the settings available from
the Manual Color menu.

• Due to the differences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution
4800 CQ
1200 dpi

Specifies the printed output resolution

Toner Darkness
1–5

Lightens or darkens the printed output

Note: 4800 CQ is the factory default setting.

Notes:

• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• If Print Mode is set to Black Only, then a setting of 5 increases toner density and
darkness to all print jobs.

• If Print Mode is set to Color, then a setting of 5 is the same as a setting of 4.

Understanding printer menus

220

Menu item

Description

Enhance Fine Lines
Off
On

Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:

• Off is the factory default setting.
• You can set this option from the software program. For Windows users, click
File > Print > Properties > Preferences > Options, or Setup. For Macintosh users,
choose File > Print, and then adjust the settings from the print dialog and pop‑up
menus.

• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Color Saver
Off
On

Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:

• Off is the factory default setting.
• On overrides Toner Darkness settings.
RGB Brightness
‑6 to 6

Adjusts brightness in color outputs
Notes:

• 0 is the factory default setting.
• ‑6 is the maximum decrease. 6 is the maximum increase.
• This does not affect files where CMYK color specifications are being used.
RGB Contrast
0–5

Adjusts contrast in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
RGB Saturation
0–5

Adjusts saturation in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are being used.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
0

Adjusts color in printed output by increasing or decreasing the amount of toner being
used for each color
Note: 0 is the factory default setting.

Understanding printer menus

221

Menu item

Description

Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK

Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer

Manual Color
RGB Image
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off
RGB Text
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off
RGB Graphics
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off

Customizes the RGB color conversions

Notes:

• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.

• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.

Notes:

• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.

• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.

• Vivid applies a color conversion table that produces brighter, more saturated
colors.

• Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.

• Off turns off color conversion.

Understanding printer menus

222

Menu item

Description

Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off

Customizes the CMYK color conversions

Spot Color Replacement

Allows users to create and save custom spot colors with corresponding CMYK values

Color Adjust

Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output

Notes:

• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.

• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.

• Vivid CMYK increases color saturation for the US CMYK color conversion table.
• Off turns off color conversion.

Notes:

• Adjusting color starts when the menu is selected. Adjusting appears on the
display until the process is finished.

• Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.

Utilities menu
Menu item

Description

Remove Held Jobs
Confidential
Held
Not Restored
All

Removes confidential and held jobs from the printer hard disk
Notes:

• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.

• Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.

Understanding printer menus

223

Menu item

Description

Format Flash
Yes
No

Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:

• Yes deletes all data stored in flash memory.
• No cancels the format request.
• Flash memory refers to the memory added by installing a flash memory option
card in the printer.

• A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.

• The flash memory option card must not be read/write‑ or write‑protected.
Delete Downloads on Disk
Delete Now
Do Not Delete

Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:

• Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.

• Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace

Assists in isolating the source of a print job problem
Notes:

• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.

• To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On

Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.

XPS menu
Menu item

Description

Print Error Pages
Off
On

Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.

PDF menu
Menu item

Description

Scale to Fit
No
Yes

Scales page content to fit the selected paper size
Note: No is the factory default setting.

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224

Menu item

Description

Annotations
Do Not Print
Print

Prints annotations in a PDF
Note: Do Not Print is the factory default setting.

PostScript menu
Menu item

Description

Print PS Error
Off
On

Prints a page containing the PostScript error

Lock PS Startup Mode
Off
On

Enables users to disable the SysStart file

Font Priority
Resident
Flash/Disk

Establishes the font search order

Note: Off is the factory default setting.

Notes:

• Resident is the factory default setting.
• This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.

• Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.

• Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On

Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
Notes:

• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.

PCL Emul menu
Menu item

Description

Font Source
Resident
Disk
Download
Flash
All

Specifies the set of fonts used by the Font Name menu item
Notes:

• Resident is the factory default setting. It shows the factory default set of
fonts downloaded in RAM.

• Flash and Disk settings show all fonts resident in that option. Make sure
the flash option is properly formatted and is not read/write‑, or
password‑protected.

• Download shows all the fonts downloaded in RAM.
• All shows all fonts available to any option.

Understanding printer menus

225

Menu item

Description

Font Name
RO Courier

Identifies a specific font and where it is stored

Symbol Set
10U PC‑8
12U PC‑850

Specifies the symbol set for each font name

Note: RO Courier is the factory default setting. The RO Courier format shows
the font name, font ID, and storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.

Notes:

• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.

• A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00

Changes the point size for scalable typographic fonts
Notes:

• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.

• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100

Specifies the font pitch for scalable monospaced fonts
Notes:

•
•
•
•

10 is the factory default setting.
Pitch refers to the number of fixed‑space characters per inch (cpi).
Pitch can be increased or decreased in 0.01‑cpi increments.
For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.

PCL Emulation Settings
Orientation
Portrait
Landscape

Specifies the orientation of text and graphics on a page

PCL Emulation Settings
Lines per Page
1–255

Specifies the number of lines that print on each page

Notes:

• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Notes:

• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.

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226

Menu item

Description

PCL Emulation Settings
A4 Width
198 mm
203 mm

Sets the printer to print on A4‑size paper
Notes:

• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.

PCL Emulation Settings
Auto CR after LF
Off
On

Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command

PCL Emulation Settings
Auto LF after CR
Off
On

Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command

Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199

Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders

Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3

Displays the factory default setting assigned to each tray, drawer, or feeder

Note: Off is the factory default setting.

Notes:

• Off is the factory default setting.
• None ignores the Select Paper Feed command. This selection is displayed
only when it is selected by the PCL 5e interpreter.

• 0–199 allows a custom setting to be assigned.

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227

Menu item

Description

Tray Renumber
Restore Defaults
Yes
No

Returns all tray, drawer, and feeder assignments to the factory default settings

HTML menu
Menu Item
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers

Description
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO

Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.

Menu item

Description

Font Size
1–255 pt

Sets the default font size for HTML documents
Notes:

• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.

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228

Menu item

Description

Scale
1–400%

Scales the default font for HTML documents
Notes:

• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape

Sets the page orientation for HTML documents

Margin Size
8–255 mm

Sets the page margin for HTML documents

Note: Portrait is the factory default setting.

Notes:

• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print

Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.

Image menu
Menu item

Description

Auto Fit
On
Off

Selects the optimal paper size, scaling, and orientation

Invert
Off
On

Inverts bi‑tonal monochrome images

Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left

Scales the image to fit the selected paper size

Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape

Sets the image orientation

Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.

Notes:

• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Notes:

• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Note: Portrait is the factory default setting.

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229

Help menu
The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They
contain information about using the printer and performing various tasks, including copying, scanning, and faxing.
English, French, German, and Spanish translations are stored in the printer. Other translations are available at
http://support.lexmark.com.
Menu item

Description

Print All Guides

Prints all the guides

Copy Guide

Provides information about making copies and changing settings

Fax Guide

Provides information about sending faxes using fax numbers, shortcut numbers,
or the address book, and about changing settings

E‑mail Guide

Provides information about sending e‑mails using addresses, shortcut numbers, or
the address book, and about changing settings

FTP Guide

Provides information about scanning documents directly to an FTP server using an
FTP address, shortcut numbers, or the address book, and about changing settings

Print Defects Guide

Provides help in resolving repeating defects in copies or prints

Information Guide

Provides help in locating additional information

Supplies Guide

Provides part numbers for ordering supplies

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230

Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.

• Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.

• Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.

• Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:

•
•
•
•
•
•

The printer is being decommissioned
The printer hard drive is being replaced
The printer is being moved to a different department or location
The printer is being serviced by someone from outside your organization
The printer is being removed from your premises for service
The printer is being sold to another organization

Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:

• Degaussing—Flushes the hard drive with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.

Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.

Securing the memory before moving the printer

231

Erasing non‑volatile memory
• Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.

• Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.

3 Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.

4 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Erasing printer hard disk memory
Note: Your printer may not have a hard disk installed.
Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print,
copy, and fax jobs, by securely overwriting files that have been marked for deletion.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

3 Touch Wipe Disk, and then touch one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.

4 Touch Yes to proceed with disk wiping. A status bar will indicate the progress of the disk wiping task.
Note: Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Securing the memory before moving the printer

232

Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.

Using the Embedded Web Server
1 From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.

2 From the Disk encryption menu, select Enable.
Notes:

• Enabling disk encryption will erase the content of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

3 Click Submit.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.

3 Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:

• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Maintaining the printer

233

Maintaining the printer
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.

4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and standard exit bin are dry before beginning a new print job.

Cleaning the scanner glass
Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.

1 Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Open the scanner cover.

1
2

White underside of the ADF cover

White underside of the scanner cover

Maintaining the printer

Scanner glass

ADF glass

234

3 Wipe the areas shown and let them dry.
4 Open the bottom ADF door.

5 Wipe the ADF scanner glass under the ADF door.
6 Close the bottom ADF door.
7 Close the scanner cover.

Cleaning the ADF parts
Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print
quality issues and false 280–299 paper jam messages.

1 Turn the printer off.
2 Slightly dampen a soft, lint-free cloth with water.
3 Open the ADF cover.

Maintaining the printer

235

4 Remove the pick roller assembly.

5 Wipe the surface of both pick rollers.
6 Replace the pick roller assembly.

7 Wipe the entire surface under the ADF cover.
8 Close the ADF cover.

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236

Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.

1 Open the front door.

2 Remove all print cartridges.
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage
the photoconductor.

3 Locate the four printhead lenses.

4 Clean the lenses using compressed air.
Warning—Potential Damage: Do not touch the printhead lenses.

5 Reinstall the print cartridges.

Maintaining the printer

237

6 Close the front door.

Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:

•
•
•
•
•
•

Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust

Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.

Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Maintaining the printer

238

Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Notes:

• The toner gauge is an estimate of how much toner is left in your cartridge.
• All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Ordering a print cartridge
When 88 [color] cartridge low or 88 [color] cartridge nearly low appears, order a new
cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard. Extremely low print coverage (less than 1.25%) for
extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion
of toner.

Recommended print cartridge and part number
Part name

Lexmark Return Program Cartridge

Regular cartridge

Cyan Print Cartridge

C792A1CG

C792A2CG

Cyan Extra High Yield Print Cartridge

C792X1CG

C792X2CG

Magenta Print Cartridge

C792A1MG

C792A2MG

Magenta Extra High Yield Print Cartridge

C792X1MG

C792X2MG

Yellow Print Cartridge

C792A1YG

C792A2YG

Yellow Extra High Yield Print Cartridge

C792X1YG

C792X2YG

Black Print Cartridge

C792A1KG

C792A2KG

Black Extra High Yield Print Cartridge

C792X1KG

C792X2KG

Ordering a fuser or a transfer module
When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement
fuser or a transfer module.
When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new
transfer module. For installation information, see the documentation that came with the part.
Part name

Part number

Fuser

40X7102 (100 volts)
40X7100 (115 volts)
40X7101 (230 volts)

Transfer Module

40X7103

Maintaining the printer

239

Ordering a waste toner bottle
When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82 Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name

Part number

Waste toner bottle

C792X77G

Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name

Part number

Staple Cartridges–3 pack

25A0013

(Since a pack contains 5,000 staples, a 3‑pack contains 15,000 staples.)

Ordering an ADF kit
Order an ADF kit if you experience problems with paper double-feeding or paper failing to feed through the ADF.
Part name

Part number

ADF kit

40X7220

Ordering a cleaning kit
Use the wet and dry wipes from the cleaning kit to clean the touch screen.
Part name

Part number

Cleaning kit (wet and dry wipes)

40X0392

Maintaining the printer

240

Replacing supplies
Replacing a print cartridge
1 Open the front door.

2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.

3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for
shipping.

Maintaining the printer

241

4 Unpack a new print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

5 Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner.

Maintaining the printer

6 Remove the red packing strip from the new cartridge.

7 Insert the new cartridge into the printer, and then push the green handle back in place.
Note: Make sure the cartridge is fully pushed in.

8 Close the front door.

242

Maintaining the printer

243

Replacing the waste toner bottle
Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not
continue printing until the waste toner bottle is replaced.

1 Remove the replacement waste toner bottle from its shipping box, and then unpack it.

2 Open the printer front door, and then open tray 1.
3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.

1
2
4 Place the waste toner bottle in the recycling bag.
5 Place the bag into the shipping box you removed the replacement part from.

Maintaining the printer

244

6 Peel the recycling label off, and place it on the shipping box.

7 Insert the new waste toner bottle into the printer.

1
2

8 Close tray 1, and then close the front door.

Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

Maintaining the printer

245

Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.
• Avoid severe jarring movements.

Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Administrative support

246

Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server
Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.

Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:

•
•
•
•
•

Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports

To access the Embedded Web Server for your printer:

1 Type the printer IP address into the address field of your Web browser.
Notes:

• If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.

• If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2 Press Enter.

Checking the virtual display
1 Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer messages.

Checking the status of the printer
1 Type the printer IP address into the address field of your Web browser.

Administrative support

247

If you do not know the IP address of the printer, you can:

•
•
•
•

Paper tray settings
Level of toner in the print cartridge
Percentage of life remaining in the maintenance kit
Capacity measurements of certain printer parts

Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed
or added, or when there is a paper jam.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification, and type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.

Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:

Administrative support

248

Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now > Submit

Clearing jams

249

Clearing jams
By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined
in this section.
To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared. If Jam
Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then
the printer reprints the jammed page if enough printer memory is available.

Avoiding jams
Paper tray recommendations
•
•
•
•
•

Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.

• Push the tray in firmly after loading paper.

Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.

•
•
•
•

Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per manufacturer recommendations.

Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.

Clearing jams

250

7
4

1
5

Area

Jam numbers What to do

200–239

24x

Open side door of the specified tray, and then remove the jammed paper.

250

Remove all paper from the multipurpose feeder, and then remove the jammed paper.

280–289

Remove all paper from the ADF, and then remove the jammed paper.

290–292

Close the ADF cover.

400–403

Open the paper transport unit door, and then remove the jammed paper.

Open side door, and then remove the jammed paper.

460–461
6

431–438

455

Push the button to slide the finisher to the right, open the finisher door, and then remove the jammed
paper.
Open staple door, remove the staple cartridge, and then remove the jammed staple.

Clearing jams

251

200 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Firmly grasp the jammed paper, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

201 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Determine where the jam is located, and then remove it:
a If paper is inside the fuser unit, then open the fuser access door.

b Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

Clearing jams

252

202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

Paper jam in the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 If paper is visible inside the fuser unit, then open the fuser access door.

3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.

4 Close the side door.

Clearing jams

253

Paper jam under the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

230 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Slide the latch to open the duplex cover.

3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.

Clearing jams

254

231–239 paper jams
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Slide the latch to open the duplex cover.

3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.

24x paper jam
Paper jam in Tray 1
1 Open the side door.
2 Grasp the jammed paper on each side, and then gently pull it out.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.

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255

Paper jam in the optional trays
1 Open the side door of the specified optional tray.
2 Grasp the jammed paper on each side, and then gently pull it out.

3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.

250 paper jam
1 Push the paper pick tab, and then remove all paper from the multipurpose feeder.

2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the
paper pick tab to break.

Clearing jams

256

2 Grasp the jammed paper on each side, and then gently pull it out.

2
Note: Make sure all paper fragments are removed.

3 Reload paper into the multipurpose feeder, and then adjust the paper guides.
4 From the printer control panel, touch Continue, jam cleared.

280–289 paper jams
1 Remove all original documents from the ADF.
2 Open the ADF cover.

3 Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the ADF cover.

5 Reload original documents into the ADF, straighten the stack, and then adjust the paper guide.
6 From the printer control panel, touch Continue, jam cleared.

Clearing jams

290–292 paper jams
290 paper jam
Close the ADF cover.

291 paper jam
Close the scanner glass cover.

292 paper jam
Try one of more of the following:

• Close the ADF cover.
• Close the scanner cover.
• Contact your system support system person.

400–403 and 460–461 paper jams
1 Open the paper transport unit door.

2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close the paper transport unit door.
4 From the printer control panel, touch Continue, jam cleared.

257

Clearing jams

258

431–438 paper jams
1 Push down the button to slide the output finisher to the right.

2
1

2 Open the finisher door, and then removed the jammed paper.

Note: Make sure all paper fragments are removed.

3 Close the finisher door.
4 Slide the finisher back until it clicks in place.
5 From the printer control panel, touch Continue, jam cleared.

455 staple jam
1 Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.

Clearing jams

259

2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.

3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.

Clearing jams

260

4 Close the staple guard.

5 Press down on the staple guard until it clicks into place.
6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.

7 Close the stapler door.
8 From the printer control panel, touch Continue, jam cleared.

Troubleshooting

261

Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:

•
•
•
•
•
•

The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.

• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.

Understanding printer messages
Adjusting color
Wait for the process to complete.

An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:

• Remove and reinsert the flash drive.
• If the error message remains, the flash memory may be defective and require replacement.

Change [paper source] to [custom type name]
Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Troubleshooting

262

Change [paper source] to [custom type name] load [orientation]
Try one or more of the following

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Close paper transport cover
Close the paper transport unit cover or door.

Troubleshooting

263

Close left side door
Close the left side door of the printer.

Close [tray] door
Close the specified tray door.

Close finisher side door
Close the side door of the finisher.

Close finisher top cover
Close the top cover of the finisher.

Close front door
Close the front door of the printer.

Close top access cover
Close the specified door or cover.

Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.

Disk near full. Securely clearing disk space.
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a hard disk with higher capacity.

Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.

Troubleshooting

264

Empty the hole punch box
1 Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.

2 Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.

Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Fax partition inoperative. Contact system administrator.
The fax partition appears to be corrupted. Try one or more of the following:

• Touch Continue to clear the message.
• Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system
support person.

Fax server 'To Format' not set up. Contact system administrator.
The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Try one or more of the following:

• Touch Continue to clear the message.
• Complete the Fax Server setup. If the message appears again, contact your system support person.

Fax Station Name not set up
The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:

• Touch Continue to clear the message.
• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Fax Station Number not set up
The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:

• Touch Continue to clear the message.
• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Troubleshooting

Install bin [x]
Try one or more of the following:

• Install the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified bin.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Install Tray [x]
Try one or more of the following:

• Install the specified tray:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified tray.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.

Insert Tray [x]
Insert the specified tray into the printer.

Insert staple cartridge
Try one or more of the following:

• Insert a staple cartridge.
• Touch Continue to clear the message and print without using the staple finisher.

Install envelope feeder
Try one or more of the following:

• Install the envelope feeder:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the envelope feeder.

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266

4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Load [src] with [custom type name]
Try one or more of the following:

• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.

• Cancel the print job.

Load [src] with [custom string]
Try one or more of the following:

• Cancel the print job.

Load [src] with [size]
Try one or more of the following:

• Cancel the print job.

Load [src] with [type] [size]
Try one or more of the following:

• Cancel the print job.

Troubleshooting

267

Load Manual Feeder with [custom type name]
Try one or more of the following:

•
•
•
•

Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.

Load Manual Feeder with [custom string]
Try one or more of the following:

•
•
•
•

Load Manual Feeder with [paper size]
Try one or more of the following:

•
•
•
•

Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:

•
•
•
•

Load staples
Try one or more of the following:

• Replace the specified staple cartridge in the finisher.
• Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.

• Touch Cancel job to cancel the print job.

Memory full, cannot print faxes
There is not enough memory to print the fax job.

Troubleshooting

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been
restarted.

Reattach bin [x]
Try one or more of the following:

• Turn the printer off and then back on.
• Reattach the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Reattach the bin.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bin.

Reattach bin [x] – [y]
Try one or more of the following:

• Turn the printer off and then back on.
• Reattach the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Reattach the bins.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bins.

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269

Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.

Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.

Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins
Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.

Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Restore held jobs?
Try one or more of the following:

• Touch Restore to restore all held jobs stored on the printer hard disk.
• Touch Do not restore if you do not want any print jobs to be restored.

Scanner automatic feeder cover open
Close the ADF cover.

Slide finisher to the left
Slide the mailbox or finisher to the left until it clicks into place.

Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.

Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.

Troubleshooting

270

Tray [x] paper size unsupported
The paper size in the specified tray is unsupported. Replace it with a supported paper size.

Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

31.xx Missing or defective [color] cartridge
Try one or more of the following:

1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.

2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device
1 Remove the unsupported print cartridge, and then install a supported one.
For instructions on removing a print cartridge, touch More Information.

2 Touch Continue to clear the message.

34 Incorrect paper size, open [src]
Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.

•
•
•
•

Touch Continue to clear the message and print using a different tray.
Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
Make sure the Print Properties or Print dialog settings have the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.

• Cancel the print job.

35 Insufficient memory to support Resource Save feature
Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

Troubleshooting

37 Insufficient memory to collate job
Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
• Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.

37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.

38 Memory full
Try one or more of the following:

• Touch Continue to clear the message.
• Cancel the current print job.
• Install additional printer memory.

39 Complex page, some data may not have printed
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.

40 [color] invalid refill, change cartridge
Replace the specified cartridge to continue printing.

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272

51 Defective flash detected
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.

52 Not enough free space in flash memory for resources
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Network [x] software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
• Upgrade (flash) the network firmware in the printer.

54 Serial option [x] error
Try one or more of the following:

• Check that the serial cable is connected properly and is the correct one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and on the host computer.

• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.

54 Standard network software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.

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273

55 Unsupported option in slot [x]
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

56 Parallel port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu is not set to Disabled.

56 Standard USB port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 Standard parallel port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 USB port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu is not set to Disabled.

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274

57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:

•
•
•
•

The printer firmware has been updated.
Paper input options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the USB port.
The printer hard disk contains print jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

58 Too many bins attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional bins.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many disks installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess disks.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many flash options installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.

Troubleshooting

275

4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Input config error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check if all tray configurations are correct. Remove unnecessary trays if needed.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

59 Incompatible output bin [x]
Try one or more of the following:

• Remove the specified output bin.
• Touch Continue to clear the message and continue printing without using the specified output bin.

61 Remove defective disk
Try one or more of the following:

• Remove the defective printer hard disk.
• Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full
Try one or more of the following:

• Touch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a printer hard disk with larger capacity.

80.xx Fuser near life warning
1 Order a replacement fuser immediately.
2 When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.

3 Touch Continue to clear the message and continue printing.

80.xx Fuser life warning
• Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.

• Touch Continue to clear the message and continue printing.

Troubleshooting

80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.

80.xx Fuser missing
1 Replace the fuser, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.

82.xx Replace waste toner bottle
1 Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.

82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.

1 Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.

83.xx Transfer module life warning
1 Replace the transfer module, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.

83.xx Transfer module missing
Insert the transfer module into the printer.

88.xx [color] cartridge nearly low
Order a replacement for the specified print cartridge.

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277

88.xx [color] cartridge low
1 Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:

• Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the
cartridge.

• Have a new cartridge available when the current one no longer prints satisfactorily.

88.xx [Color] cartridge very low
The specified print cartridge is very low.

1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.

88.xx [Color] cartridge critically low
The specified print cartridge is critically low.

1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.

840.01 Scanner disabled by admin
Print without the scanner or contact your system support person.

840.02 Scanner disabled. Contact system administrator if problem persists.
The printer identified a problem with the scanner and automatically disabled it. Try one or more of the following:

1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait for 15 seconds, and then turn the printer on.
Note: If turning the printer off and then on again does not clear the message, then touch Continue with scanner
disabled to return to the home screen, and then contact your system support person.

4 Place the document in the ADF, and then adjust the paper guides.
5 From the home screen, touch Copy, or use the keypad to enter the number of copies.
6 Change the copy settings as needed.
7 Touch Copy It.

Troubleshooting

278

1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.

Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.

1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.

Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
If Ready does not appear, then turn the printer off and contact Customer Support.

Error message about reading USB drive appears
Make sure the flash drive is supported.

Print jobs do not print
Try one or more of the following:

MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.

MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.

CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.

CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.

CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.

Troubleshooting

279

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.

MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.

• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.

• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.

• For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Troubleshooting

280

Print job takes longer than expected
Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.

TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >

CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.

Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.

Incorrect characters print
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

• Make sure the SmartSwitch settings are set to On in the Network and USB menus.

Tray linking does not work
These are possible solutions. Try one or more of the following:

LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.

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281

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.

Large jobs do not collate
These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.

Unexpected page breaks occur
INCREASE THE PRINT TIMEOUT VALUE
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts

2 Touch the left or right arrow next to Print Timeout until the desired value appears.
3 Touch Submit.

Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.

Troubleshooting

CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.

Scanner unit does not close
Make sure there are no obstructions:

1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.

Poor copy quality
These are some examples of poor copy quality:

•
•
•
•
•
•
•
•
•
•
•

Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print

Try one or more of the following:

CLEAR ANY ERROR MESSAGES
Check the display and clear any error messages.

REPLACE THE TONER OR PRINT CARTRIDGE
When the print remains faded, replace the toner or print cartridge.

CLEAN THE SCANNER GLASS
The scanner glass may be dirty. Clean the scanner glass with a clean, lint‑free cloth dampened with water.
For more information, see “Cleaning the scanner glass” on page 233.

ADJUST THE TONER DARKNESS OF THE COPY
Adjust the toner darkness from the Copy menus.

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283

MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY
Check the quality of the original document.

PLACE THE ORIGINAL DOCUMENT PROPERLY
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS
When patterns (moiré) appear in the output:

• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > lower the Sharpness setting

• On the Copy screen, make sure no scaling is being selected.
When the text is light or disappearing:

• From the Copy screen, navigate to:
Content > Text >

> select the appropriate source for the original document being copied >

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > increase the current setting

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Contrast > increase the current setting

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
When the output appears washed out or overexposed:

• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.

• From the Copy screen, adjust the Darkness setting.
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting

• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal > reduce the current setting

Partial document or photo copies
These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

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284

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel, check the Paper Size setting from the Paper menu.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.

Solving scanner problems
Checking an unresponsive scanner
If your scanner is not responding, then make sure:

• The printer is turned on.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.

•
•
•
•

Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.

Scan was not successful
These are possible solutions. Try one or more of the following:

CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.

AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then restart the computer.

Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:

OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING
Close all programs not being used.

Troubleshooting

285

THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.

Poor scanned image quality
These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.

THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the
scanner glass” on page 233.

ADJUST THE SCAN RESOLUTION
Increase the resolution of the scan for a higher quality output.

CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.

CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans
These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

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Cannot scan from a computer
These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.

CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems
Fax and e-mail functions are not set up
The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps:
Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected.

1 From the home screen, navigate to:
> General Settings > Run initial setup > Yes > Submit

2 Turn the printer off, and then turn it back on.
3 From the printer control panel, touch your language.
4 Touch your country or region, and then touch Continue.
5 Select your time zone, and then touch Continue.
6 Touch Fax and E‑mail to clear the icons, and then touch Continue.
Note: You can use these same steps to disable fax and e‑mail.

Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.

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287

Cannot send or receive a fax
These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.

CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:

• Telephone
• Handset
• Answering machine

CHECK THE TELEPHONE WALL JACK
1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, then plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5 If you hear a dial tone, then connect the printer to that wall jack.

REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.

• If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.

• If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information,
contact your DSL provider.

• If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine.

CHECK FOR A DIAL TONE
• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
• If the telephone line is being used by another device, then wait until the other device is finished before sending
a fax.

• If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.

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288

TEMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.

CHECK FOR JAMS
Clear any jams, and then make sure that Ready appears.

TEMPORARILY DISABLE CALL WAITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.

VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.

THE PRINTER MEMORY MAY BE FULL
1 Dial the fax number.
2 Scan the original document one page at a time.

Can send but not receive faxes
Try one or more of the following:

LOAD PAPER
If the tray is empty, then load paper in the tray or feeder.

CHECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the number of times the phone rings before the printer answers. If you have extension
phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep
the Ring Delay setting at 4.

1 Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:

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289

REPLACE THE TONER OR PRINT CARTRIDGE
Replace the toner or print cartridge.

Can receive but not send faxes
These are possible solutions. Try one or more of the following:

THE PRINTER IS NOT IN FAX MODE
On the home screen, touch Fax to put the printer in Fax mode.

THE DOCUMENT IS NOT LOADED PROPERLY
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.

MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
• Check to make sure the shortcut number has been programmed for the number that you want to dial.
• As an alternative, dial the telephone number manually.

Received fax has poor print quality
Try one or more of the following:

RESEND THE DOCUMENT
Ask the person who sent you the fax to:

• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution, if possible.

REPLACE THE CARTRIDGE
When 88 Cartridge low appears or when the prints appear faded, replace the cartridge.

MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:

1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.

2 Click Settings > Fax Settings > Analog Fax Setup.

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290

3 In the Max Speed box, click one of the following:
2400
4800
9600
14400
33600

4 Click Submit.

Solving home screen applications problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF) > System tab > Log.
4 From the Filter menu, select an application status.
5 From the Application menu, select an application, and then click Submit.

MAKE SURE THE FILE NAME YOU WANT TO SCAN TO IS NOT ALREADY IN USE
Verify that the file to which you want to scan is not open by another application or user.
To help prevent errors, make sure either “Append time stamp” or “Overwrite existing file” is selected in the
destination configuration settings.

ADJUST THE SCAN SETTINGS
In the destination configuration settings, lower the scan settings. For example, lower the scan resolution, disable
Color, or change the Content type to Text.

CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.

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291

Solving option problems
Option does not operate correctly or quits after it is installed
Try one or more of the following:

RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off using the power switch.
2 Unplug the power cord from the wall outlet, and then from the printer.
3 Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or
go to www.lexmark.com to view the option instruction sheet.

MAKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option.
For more information, see “Updating available options in the printer driver” on page 49.

Paper tray problems
Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.

RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.

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292

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

2,000-sheet drawer problems
CHECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.

LOAD PAPER
If the tray is empty, then load paper in the tray or feeder

CLEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.

AVOID PAPER JAMS
•
•
•
•
•
•

Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
Make sure the paper or specialty media meets specifications and is not damaged.
Make sure the guides are positioned correctly for the paper size loaded.

Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.

Internal Solutions Port does not operate correctly
Try one or more of the following:

CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.

Troubleshooting

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.

Internal print server does not operate correctly
Try one or more of the following:

CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:

1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.

Memory card
Make sure the memory card is securely connected to the printer system board.

USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.

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294

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:

CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.

MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.

Jammed pages are not reprinted
TURN ON JAM RECOVERY
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery

2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Touch Submit.

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295

Solving print quality problems
If these suggestions do not correct the problem, then contact customer support. You may have a printer part that
requires adjustment or replacement.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.

Clipped images
Try one or more of the following:

CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.

Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).

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296

Shadow images appear on prints

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
print cartridges or whichever color has the shadow images.

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is giving a shadow.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Troubleshooting

Gray background on prints

ABCDE
ABCDE
ABCDE
CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING
Try one or more of the following:

• Adjust the darkness to a lighter setting.
• Increase the background removal setting.

MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

Incorrect margins

ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

297

Troubleshooting

298

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE
ABCDE

ABCDE
ABCDE
ABCDE

Try one or more of the following:

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.

Paper curl
Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

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299

Print irregularities

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.

MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.

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300

Print is too dark

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

Print is too light

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES

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301

CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

Printer is printing blank pages

Try one or more of the following:

MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.

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302

MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:

1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

Repeating defects appear on prints

Try one or more of the following:

REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:

•
•
•
•

in every 37.7 mm (1.48 in.) of the page
in every 41.6 mm (1.64 in.) of the page
in every 42.7 mm (1.68 in.) of the page
in every 94.3 mm (3.71 in.) of the page

REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:

• in every 95.0 mm (3.74 in.) of the page
• in every 146.7 mm (5.78 in.) of the page

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303

Skewed print
These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.

• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.

CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.

Solid color or black pages appear on prints

MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER
• Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

• Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.

• If the problem continues, the printer may need to be serviced. For more information, contact customer support.

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304

Black or white streaks appear on transparencies or paper

Try one or more of the following:

ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.

CHECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge:

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Troubleshooting

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER
• From the printer control panel Paper Menu, select Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.

Streaked vertical lines

ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:

• From the printer control panel, select the Default Source from the Paper Menu.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

A TONER CARTRIDGE IS DEFECTIVE
Replace the defective toner cartridge.

THE TRANSFER MODULE IS WORN OR DEFECTIVE
Replace the transfer module.

305

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306

Toner fog or background shading appears on a page
Try one or more of the following:

MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.

MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.

RECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.

CHECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off‑white background.

Toner rubs off

These are possible solutions. Try one or more of the following:

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray.

CHECK THE PAPER WEIGHT AND PAPER TEXTURE SETTINGS
Change the Paper Weight from Normal to Heavy. If necessary, change the Paper Texture from Normal to Rough in
the printer control panel Paper menu.

Troubleshooting

THE FUSER IS WORN OR DEFECTIVE
Replace the fuser.

Toner specks

These are possible solutions. Try one or more of the following:

THE TONER CARTRIDGES ARE WORN OR DEFECTIVE
Replace the defective or worn cartridges.

THERE IS TONER IN THE PAPER PATH
Contact Customer Support.

Transparency print quality is poor
Try one or more of the following:

CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:

307

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308

Uneven print density

ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE
Replace the worn or defective print cartridge.

Solving color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow
users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table to text
while applying a different color conversion table to photographic images.
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a corporate logo)?”

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309

The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make
subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for
cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of
toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and
yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:

• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.

• The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred
colors for the majority of documents.
To manually apply a different color conversion table:

1 From the Quality menu, select Color Correction, and then select Manual.
2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.

Manual Color menu
Object type
RGB Image
RGB Text
RGB Graphics

Color conversion tables

• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.

• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.

• Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. Uses only black toner to create
all levels of neutral gray.

• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business
graphics.

• Off—No color correction is implemented.

Troubleshooting

Object type
CMYK Image
CMYK Text
CMYK Graphics

310

Color conversion tables

• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.

• Euro CMYK—Applies color correction to approximated EuroScale color
output.

• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.

• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting
of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table
selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the software program Help topics. Manual color correction may be necessary to utilize the
selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment
box.
To access a detailed Color Samples set from the Embedded Web Server:

1 Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Configuration > Color Samples > Detailed Options.
3 Select a color conversion table.
4 Enter the RGB or CMYK color number.

Troubleshooting

311

5 Enter an increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.

6 Click Print.

Embedded Web Server does not open
Try one or more of the following:

CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.

CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
• Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.

• Make sure printer IP address is correct.

TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.

Contacting customer support
When you contact customer support, describe the problem you are experiencing, the printer control panel light
sequence, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail

You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.

Live chat

You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at http://support.lexmark.com.

Notices

312

Notices
Product information
Product name:
Lexmark X792de, X792dte, X792dtfe, X792dtpe, X792dtme, X792dtse
Machine type:
7562, 4917
Model(s):
432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81,
g82

Edition notice
November 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.

GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.

Notices

313

Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.

Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
PrintCryption and ScanBack are trademarks of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus

The Monotype Corporation plc

Antique Olive

Monsieur Marcel OLIVE

Apple-Chancery

Apple Computer, Inc.

Arial

The Monotype Corporation plc

CG Times

Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation

Chicago

Apple Computer, Inc.

Clarendon

Linotype-Hell AG and/or its subsidiaries

Eurostile

Nebiolo

Geneva

Apple Computer, Inc.

GillSans

The Monotype Corporation plc

Helvetica

Linotype-Hell AG and/or its subsidiaries

Hoefler

Jonathan Hoefler Type Foundry

ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman

International Typeface Corporation

ITC Mona Lisa

International Typeface Corporation

ITC Zapf Chancery

International Typeface Corporation

Joanna

The Monotype Corporation plc

Marigold

Arthur Baker

Monaco

Apple Computer, Inc.

New York

Apple Computer, Inc.

Oxford

Arthur Baker

Palatino

Linotype-Hell AG and/or its subsidiaries

Stempel Garamond

Linotype-Hell AG and/or its subsidiaries

Notices

314

Taffy

Agfa Corporation

Times New Roman

The Monotype Corporation plc

Univers

Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.

Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003

Licensing notices
The following documents can be viewed from the installation software CD.
Directory

File

CD:\LEGAL

FW_License.pdf
mDNS.tar.gz
Expat.txt
Inst_lib.txt
Instgui.txt
Instgui.zip

Notices

315

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing

53 dBA

Ready

35 dBA

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.

Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.

Notices

316

ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

Temperature information
Ambient temperature

15.6 to 32.2° C (60 to 90° F)

Shipping and storage temperature

‑40° to 40° C (104° F)

Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 10 milliwatt gallium arsenide laser operating in the wavelength of 787-800 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.

Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。

Notices

317

Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode

Description

Power consumption
(Watts)

Printing

The product is generating hard‑copy output from electronic inputs.

1000 W

Copy

The product is generating hard‑copy output from hard‑copy original documents. 1050 W

Scan

The product is scanning hard‑copy documents.

115 W

Ready

The product is waiting for a print job.

70 W

Sleep Mode The product is in a high‑level energy‑saving mode.

17 W

Hibernate

The product is in a low‑level energy‑saving mode.

0.75 W

Off

The product is plugged into a wall outlet, but the power switch is turned off.

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.

Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes):

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Notices

318

Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.

Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.

Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone
company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your
setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact your local telephone company. For products approved

Notices

319

after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,
the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,
Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless said message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the message, and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.

Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of
an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of
all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in

Notices

320

the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
This equipment uses CA11A telephone jacks.

Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number :
numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés
à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement
limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur
l’étiquette produit située à l’arrière de l’équipement.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,
entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un
problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques
nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région
ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.
Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal
equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network
services.
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
to Telecom's specifications:

• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual
call initiation, and

• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next call attempt.

• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.

South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.

Notices

321

Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line
which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all
analog telephone lines in Switzerland.

Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé
pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.

Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer
14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz
Zeitsteuertakte vorhanden sind.

Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le
linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono
presenti su tutte le linee analogiche in Svizzera.

Notice to Users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio
equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.

Notices

322

Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.

Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.

Notices

323

Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.

Notice to users in the European Union
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and
2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energyusing products.
Compliance is indicated by the CE marking.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT

Česky

Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk

Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.

Notices

324

Deutsch

Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.

Ελληνική

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

English

Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.

Español

Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Eesti

Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.

Suomi

Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.

Français

Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.

Magyar

Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Íslenska

Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Italiano

Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Latviski

Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių

Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.

Malti

Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk

Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.

Polski

Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.

Português

A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.

Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska

Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Notices

325

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.

Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.

Notices

326

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.

Notices

327

Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.

Index

328

Index
Numerics
1565 Emulation error, load
emulation option 278
2,000‑sheet high‑capacity feeder
installing 45
200 paper jam 251
2000‑sheet high‑capacity feeder
loading 72
201 paper jam 251
202–203 paper jams 252
230 paper jam 253
231–239 paper jams 254
24x paper jam 254
250 paper jam 255
280–289 paper jam 256
290–292 paper jams 257
31.xx Missing or Defective [color]
cartridge 270
32.xx [color] cartridge part number
unsupported by device 270
34 Incorrect paper size, open
[src] 270
35 Insufficient memory to support
Resource Save feature 270
37 Insufficient memory for Flash
Memory Defragment
operation 271
37 Insufficient memory to collate
job 271
37 Insufficient memory, some Held
Jobs were deleted 271
37 Insufficient memory, some held
jobs will not be restored 271
38 Memory full 271
39 Complex page, some data may
not have printed 271
40 [color] invalid refill, change
cartridge 271
400–403 paper jams 257
431–438 paper jams 258
455 staple jam 258
460–461 paper jams 257
51 Defective flash detected 272
52 Not enough free space in flash
memory for resources 272
53 Unformatted flash detected 272
54 Network [x] software error 272
54 Serial option [x] error 272

54 Standard network software
error 272
55 Unsupported option in slot
[x] 273
550‑sheet tray
installing 45
550‑sheet tray (standard or
optional)
loading 69
56 Parallel port [x] disabled 273
56 Serial port [x] disabled 273
56 Standard parallel port
disabled 273
56 Standard USB port disabled 273
56 USB port [x] disabled 273
57 Configuration change, some held
jobs were not restored 274
58 Input config error 275
58 Too many bins attached 274
58 Too many disks installed 274
58 Too many flash options
installed 274
58 Too many trays attached 274
59 Incompatible output bin [x] 275
61 Remove defective disk 275
62 Disk full 275
80.xx Fuser life warning 275
80.xx Fuser missing 276
80.xx Fuser near life warning 275
80.xx Replace fuser 276
82.xx Replace waste toner
bottle 276
82.xx Waste toner bottle
missing 276
82.xx Waste toner bottle nearly
full 276
83.xx Replace transfer module 276
83.xx Transfer module life
warning 276
83.xx Transfer module missing 276
840.01 Scanner disabled by
admin 277
840.02 Scanner disabled. Contact
system administrator if problem
persists. 277
88.xx [Color] cartridge critically
low 277
88.xx [color] cartridge low 277

88.xx [color] cartridge nearly
low 276

A
accessing the Embedded Web
Server 20
accessing the system board 27
Active NIC menu 154
adding a date and time stamp 103
ADF
copying using 96
ADF kit
ordering 239
ADF parts
cleaning 234
Adjusting color 261
adjusting copy quality 100
adjusting Sleep Mode 64
adjusting toner darkness 87
administrator settings
Embedded Web Server 246
advanced options, touch‑screen
copy 106
fax 126
FTP 133
AppleTalk menu 159
assigning a custom paper type
name 78
attaching cables 46
attaching the system board
cover 27
available internal options 25
avoiding paper jams 249

B
Bin Setup menu 152
black‑and‑white copying 98
black‑and‑white printing 87
blank pages 301
blocking junk faxes 124
buttons, printer control panel 14
buttons, touch screen
using 16

C
cables
Ethernet 46

Index

USB 46
canceling
print job, from computer 94
canceling a print job
from a computer 94
from the printer control panel 94
cannot open Embedded Web
Server 311
card stock
loading in multipurpose feeder 74
tips 92
Change [paper source] to [custom
string] 262
Change [paper source] to [custom
string] load [orientation] 262
Change [paper source] to [custom
type name] 261
Change [paper source] to [custom
type name] load [orientation] 262
Change [paper source] to [paper
size] [paper type] 262
Change [paper source] to [paper
size] [paper type] load
[orientation] 262
checking an unresponsive
printer 261
checking an unresponsive
scanner 284
checking printer status
on Embedded Web Server 246
checking printer status using the
Embedded Web Server 246
checking status of supplies 237
checking the status of supplies 237
checking the virtual display
using the Embedded Web
Server 246
checking virtual display
using the Embedded Web
Server 246
choosing a fax connection 116
cleaning
ADF parts 234
exterior of the printer 233
scanner glass 233
cleaning kit
ordering 239
cleaning the printhead lenses 236
Close [tray] door 263
Close finisher side door 263
Close finisher top cover 263
Close front door 263

329

Close left side door 263
Close paper transport cover 262
Close top access cover 263
collating copies 101
confidential print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
Confidential Print menu 169
configuration information
wireless network 50
configurations
printer 11
Configure MP menu 144
configuring e‑mail settings 108
configuring port settings 58
connecting printer to distinctive
ring service 118
connecting the printer to
regional adapters 118
conservation settings
brightness, adjusting 65
Quiet Mode 63
Sleep Mode 64, 65
standard exit bin lighting 66
conserving supplies 62
contacting customer support 311
control panel, printer 14
copy quality
adjusting 100
copy screen
advanced options 106
options 104, 105, 106, 107, 132
Copy Settings menu 181
copy troubleshooting
copier does not respond 281
partial document or photo
copies 283
poor copy quality 282
poor scanned image quality 285
scanner unit does not close 282
copying
adding a date and time stamp 103
adding an overlay message 103
adjusting quality 100
canceling a copy job 103, 104
collating copies 101
custom job (job build) 102
different paper sizes 99
enlarging 100
in black‑and‑white 98
multiple pages on one sheet 102

on both sides of the paper
(duplexing) 99
on letterhead 97
on transparencies 97
photos 97
placing separator sheets between
copies 101
quick copy 96
reducing 100
selecting a tray 98
to a different size 98
using the ADF 96
using the scanner glass
(flatbed) 97
copying different paper sizes 99
copying multiple pages on one
sheet 102
copying on both sides of the paper
(duplexing) 99
copying on letterhead 97
copying on transparencies 97
copying photos 97
corrupted printer hard disk 263
creating a fax destination shortcut
using the Embedded Web
Server 120
creating an FTP shortcut
using the Embedded Web
Server 130
creating profiles
using the ScanBack Utility 135
Custom Bin Names menu 151
custom name
configuring 78
Custom Names menu 150
custom paper type name
creating 77
Custom Scan Sizes menu 151
Custom Type [x]
changing name 77
changing paper type 78
Custom Types menu 150
customer support
contacting 311

D
date and time, fax
setting 119
daylight savings time, faxing 120
Default Source menu 141
different paper sizes, copying 99

Index

directory list
printing 94
disk wiping 231
Disk Wiping menu 169
display troubleshooting
display is blank 278
display shows only diamonds 278
display, printer control panel 14
adjusting brightness 65
disposing of printer hard disk 230
distinctive ring service, fax
connecting to 118
documents, printing
from Macintosh 87
from Windows 87
duplexing 99

E
Eco‑Mode setting 63
Edit Security Setups menu 167
Embedded Web Server
accessing 20, 246
administrator settings 246
checking printer status 246
checking supplies 237
creating a fax destination
shortcut 120
creating an FTP shortcut 130
creating e‑mail shortcuts 109
functions 246
initial fax setup 115
networking settings 246
problem accessing 311
setting up e‑mail alerts 247
using 246
Embedded Web Server
Administrator's Guide
where to find 246
emission
notices 314, 315, 318, 322, 323
Empty the hole punch box 264
encrypting the printer hard
disk 232
enlarging a copy 100
envelopes
loading in multipurpose feeder 74
tips on using 91
environmental settings
brightness, adjusting 65
conserving supplies 62
Hibernate Mode 65
Quiet Mode 63

330

Sleep Mode 64
standard exit bin lighting 66
erasing hard disk memory 231
erasing non‑volatile memory 231
erasing volatile memory 230
Ethernet network setup
using Macintosh 55
using Windows 55
Ethernet networking
Macintosh 55
Windows 55
Ethernet port 46
exit bins
linking 77
exporting a configuration
using the Embedded Web
Server 21
exporting a configuration using the
Embedded Web Server 21
exterior of the printer
cleaning 233
e‑mail
canceling 112
e‑mail alerts
low supply levels 247
paper jam 247
setting up 247
e‑mail function
setting up 108
e‑mail screen
advanced options 114
options 112, 113, 114
E‑mail Settings menu 198
e‑mail shortcuts, creating
using the Embedded Web
Server 109
e‑mail, sending
using a shortcut number 110
using the address book 110
using the touch screen 110
e‑mailing
adding message line 111
adding subject line 111
changing output file type 111
configuring e‑mail settings 108
creating shortcuts using the
Embedded Web Server 109
creating shortcuts using the touch
screen 109
setting up e‑mail function 108
using a shortcut number 110
using the address book 110

using the touch screen 110

F
factory defaults
restoring 248
FAQ about color printing 308
fax and e‑mail functions
setting up 286
fax and e‑mail functions are not set
up 286
fax connection
connecting the printer to the wall
jack 116
connecting to a DSL line 117
connecting to a PBX or ISDN 117
fax connections
regional adapters 118
fax log
viewing 124
Fax Mode (Analog Fax Setup)
menu 187
Fax Mode (Fax Server Setup)
menu 196
Fax partition inoperative. Contact
system administrator. 264
fax screen
advanced options 126
options 125, 126
Fax server 'To Format' not set up.
Contact system administrator. 264
Fax Station Name not set up 264
Fax Station Number not set up 264
fax troubleshooting
caller ID is not shown 286
can receive but not send
faxes 289
can send but not receive
faxes 288
cannot send or receive a fax 287
received fax has poor print
quality 289
faxing
blocking junk faxes 124
canceling a fax job 124, 125
changing resolution 123
choosing a fax connection 116
configuring the printer to observe
daylight saving time 120
creating shortcuts using the
Embedded Web Server 120
creating shortcuts using the touch
screen 121

Index

distinctive ring service 118
fax setup 115
forwarding faxes 127
holding faxes 127
making a fax lighter or darker 123
sending a fax 121
sending a fax at a scheduled
time 123
sending using the touch
screen 121
setting the date and time 119
setting the fax number or station
number 119
setting the outgoing fax name or
station name 119
viewing a fax log 124
FCC notices 314, 318, 322
finding more information about the
printer 9
finding printer IP address 20
finisher
finishing features 84
supported paper sizes 84
finisher features 84
Finishing menu 217
firmware card
installing 32
flash drive
printing from 88
Flash Drive menu 208
flash drives
supported file types 90
flash memory card
installing 32
troubleshooting 292
font sample list
printing 94
Forms and Favorites
setting up 22
forwarding faxes 127
FTP
scanning using address book 130
FTP address
creating shortcuts using the touch
screen 131
FTP screen
advanced options 133
options 131, 132, 133
FTP Settings menu 204
fuser or transfer module
ordering 238

331

G
General Settings menu 172
Green settings
Eco‑Mode 63
Quiet Mode 63
green settings
Hibernate Mode 65

H
held jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
Help menu 229
Hibernate Mode
using 65
hiding icons on the home screen 20
holding faxes 127
home screen
hiding icons 20
showing icons 20
home screen buttons and icons
description 15
HTML menu 227

I
Image menu 228
importing a configuration
using the Embedded Web
Server 21
importing a configuration using the
Embedded Web Server 21
initial fax setup 115
using the Embedded Web
Server 115
Insert hole punch box 265
Insert staple cartridge 265
Install bin [x] 265
Install envelope feeder 265
Install Tray [x] 265
installing a memory card 30
installing an Internal Solutions
Port 34
installing on a wireless network
using Windows 51
installing options
order of installation 44
installing printer
on wireless network 51
installing printer hard disk 38

installing printer on a network
Ethernet networking 55
installing printer on a wireless
network
using Macintosh 52
installing printer software
adding options 49
installing printer software
(Windows) 48
installing the 2,000‑sheet
high‑capacity feeder 45
installing the 550‑sheet tray 45
internal print server
troubleshooting 293
Internal Solutions Port
changing port settings 58
installing 34
troubleshooting 292
IP address, printer
finding 20
IPv6 menu 158

J
jams
avoiding 249
locating jam areas 249
locations 249
numbers 249
jams, clearing
200 paper jam 251
201 paper jam 251
202–203 paper jams 252
230 paper jam 253
231–239 paper jams 254
24x paper jam 254
250 paper jam 255
280–289 paper jam 256
280–299 234
290–292 paper jams 257
400–403 paper jams 257
431–438 paper jams 258
455 staple jam 258
460–461 paper jams 257
Job Accounting menu 216

L
labels, paper
tips 91
letterhead
copying on 97

Index

loading, 2000‑sheet high‑capacity
feeder 72
loading, multipurpose feeder 90
loading, trays 90
letterhead printing 90
light colored line, white line, or
incorrectly colored line appears on
prints 298
light, indicator 14
linking
exit bins 77
linking exit bins 77
linking trays 76
Load Manual Feeder with [custom
string] 267
Load Manual Feeder with [custom
type name] 267
Load Manual Feeder with [paper
size] 267
Load Manual Feeder with [paper
type] [paper size] 267
Load staples 267
loading
2000‑sheet high‑capacity
feeder 72
550‑sheet tray (standard or
optional) 69
letterhead in 2000‑sheet
high‑capacity feeder 72
letterhead in multipurpose
feeder 90
multipurpose feeder 74
loading card stock
in multipurpose feeder 74
loading envelopes
in multipurpose feeder 74
loading the multipurpose feeder 74
loading the standard tray 69
loading transparencies
in multipurpose feeder 74
lock, security 26

M
making copies using paper from
selected tray 98
memory
types installed on printer 230
memory card
installing 30
troubleshooting 293
Memory full, cannot print
faxes 267

332

menu settings page
printing 47
menus
Active NIC 154
AppleTalk 159
Bin Setup 152
Confidential Print 169
Configure MP 144
Copy Settings 181
Custom Bin Names 151
Custom Names 150
Custom Scan Sizes 151
Custom Types 150
Default Source 141
diagram of 138
Disk Wiping 169
Edit Security Setups 167
E‑mail Settings 198
Fax Mode (Analog Fax Setup) 187
Fax Mode (Fax Server Setup) 196
Finishing 217
Flash Drive 208
FTP Settings 204
General Settings 172
Help 229
HTML 227
Image 228
IPv6 158
Job Accounting 216
Miscellaneous 168
Network [x] 154
Network Card 156
Network Reports 156
Paper Loading 148
Paper Size/Type 141
Paper Texture 145
Paper Weight 147
Parallel [x] 162
PCL Emul 224
PDF 223
PostScript 224
Quality 219
Reports 153
Security Audit Log 170
Serial [x] 164
Set Date/Time 171
Setup 214
SMTP Setup menu 166
Standard Network 154
Standard USB 160
Substitute Size 145
Supplies 139

TCP/IP 157
Utilities 222
Wireless 159
XPS 223
menus diagram 138
Miscellaneous menu 168
mobile device
printing from 88
moving the printer 244, 245
moving your printer 10
multipurpose feeder
loading 74
My MFP
setting up 23

N
Network [x] menu 154
Network Card menu 156
network options 25
Network Reports menu 156
network settings
Embedded Web Server 246
network setup page
printing 48
Networking Guide
where to find 246
noise emission levels 315
non‑volatile memory 230
erasing 231
notices 313, 314, 315, 316, 317,
318, 319, 320, 321, 322, 323

O
options
2,000‑sheet high‑capacity feeder,
installing 45
550‑sheet tray, installing 45
fax card 25
firmware card 32
firmware cards 25
flash memory card 32
Internal Solutions Port,
installing 34
memory card, installing 30
memory cards 25
network 25
order of installation 44
ports 25
printer hard disk, installing 38
printer hard disk, removing 43
updating in printer driver 49

Index

options, touch‑screen
copy 104, 105, 106, 107, 132
e‑mail 112, 113, 114
fax 125, 126
FTP 131, 132, 133
scan 136
scan to computer 136, 137
ordering
cleaning kit 239
fuser or transfer module 238
print cartridges 238
staple cartridges 239
waste toner bottle 239
ordering a print cartridge 238
output file type
changing 111

P
paper
characteristics 79
different sizes, copying 99
letterhead 80
preprinted forms 80
recycled 80
saving 102
selecting 80
storing 82
unacceptable 80
Universal Paper Size 151
Universal size setting 68
using recycled 62
paper feed troubleshooting
message remains after jam is
cleared 294
paper jams
avoiding 249
paper jams, clearing
200 paper jam 251
201 paper jam 251
202–203 paper jams 252
230 paper jam 253
231–239 paper jams 254
24x paper jam 254
250 paper jam 255
280–289 paper jam 256
280–299 234
290–292 paper jams 257
400–403 paper jams 257
431–438 paper jams 258
460–461 paper jams 257
Paper Loading menu 148

333

paper size
setting 68
Paper Size/Type menu 141
paper sizes
supported by printer 82
Paper Texture menu 145
paper type
setting 68
paper types
duplex support 84
supported by printer 84
where to load 84
Paper Weight menu 147
Parallel [x] menu 162
PCL Emul menu 224
PDF menu 223
photos
copying 97
placing separator sheets between
copies 101
port settings
configuring 58
PostScript menu 224
print cartridge
replacing 240
print cartridges
ordering 238
print irregularities 299
print job
canceling, from computer 94
print quality
cleaning the ADF parts 234
cleaning the printhead lenses 236
cleaning the scanner glass 233
print quality troubleshooting
black streaks on a page 304
blank pages 301
characters have jagged edges 295
clipped images 295
fine horizontal lines 295
gray background on prints 297
light colored line, white line, or
incorrectly colored line appears
on prints 298
poor transparency quality 307
print irregularities 299
print is too dark 300
print is too light 300
repeating print defects 302
shadow images appear on
prints 296
skewed print 303

solid color or black pages appear
on prints 303
streaked horizontal lines appear
on prints 305
streaked vertical lines 305
toner fog or background
shading 306
toner rubs off 306
toner specks 307
uneven print density 308
white streaks on a page 304
print troubleshooting
error reading flash drive 278
held jobs do not print 279
incorrect characters print 280
incorrect margins 297
jammed pages are not
reprinted 294
job prints from wrong tray 280
job prints on wrong paper 280
jobs do not print 278
Large jobs do not collate 281
multiple‑language PDF files do not
print 278
paper curl 298
paper frequently jams 294
print job takes longer than
expected 280
tray linking does not work 280
unexpected page breaks
occur 281
printer
configurations 11
finishing features 84
minimum clearances 10
moving 10, 244, 245
selecting a location 10
shipping 245
printer configurations 11
printer control panel 14
adjusting brightness 65
factory defaults, restoring 248
printer hard disk
disposing of 230
encrypting 232
installing 38
removing 43
troubleshooting 292
wiping 231
printer hard disk encryption 232
printer hard disk memory
erasing 231

Index

printer information
where to find 9
printer IP address
finding 20
printer messages
1565 Emulation error, load
emulation option 278
31.xx Missing or Defective [color]
cartridge 270
32.xx [color] cartridge part
number unsupported by
device 270
34 Incorrect paper size, open
[src] 270
35 Insufficient memory to support
Resource Save feature 270
37 Insufficient memory for Flash
Memory Defragment
operation 271
37 Insufficient memory to collate
job 271
37 Insufficient memory, some
Held Jobs were deleted 271
37 Insufficient memory, some held
jobs will not be restored 271
38 Memory full 271
39 Complex page, some data may
not have printed 271
40 [color] invalid refill, change
cartridge 271
51 Defective flash detected 272
52 Not enough free space in flash
memory for resources 272
53 Unformatted flash
detected 272
54 Network [x] software error 272
54 Serial option [x] error 272
54 Standard network software
error 272
55 Unsupported option in slot
[x] 273
56 Parallel port [x] disabled 273
56 Serial port [x] disabled 273
56 Standard parallel port
disabled 273
56 Standard USB port
disabled 273
56 USB port [x] disabled 273
57 Configuration change, some
held jobs were not restored 274
58 Input config error 275
58 Too many bins attached 274

334

58 Too many disks installed 274
58 Too many flash options
installed 274
58 Too many trays attached 274
59 Incompatible output bin
[x] 275
61 Remove defective disk 275
62 Disk full 275
80.xx Fuser life warning 275
80.xx Fuser missing 276
80.xx Fuser near life warning 275
80.xx Replace fuser 276
82.xx Replace waste toner
bottle 276
82.xx Waste toner bottle
missing 276
82.xx Waste toner bottle nearly
full 276
83.xx Replace transfer
module 276
83.xx Transfer module life
warning 276
83.xx Transfer module
missing 276
840.01 Scanner disabled by
admin 277
840.02 Scanner disabled. Contact
system administrator if problem
persists. 277
88.xx [Color] cartridge critically
low 277
88.xx [color] cartridge low 277
88.xx [color] cartridge nearly
low 276
Adjusting color 261
an error has occurred with the
USB drive 261
Change [paper source] to [custom
string] 262
Change [paper source] to [custom
string] load [orientation] 262
Change [paper source] to [custom
type name] 261
Change [paper source] to [custom
type name] load
[orientation] 262
Change [paper source] to [paper
size] [paper type] 262
Change [paper source] to [paper
size] [paper type] load
[orientation] 262
Close [tray] door 263

Close finisher side door 263
Close finisher top cover 263
Close front door 263
Close left side door 263
Close paper transport cover 262
Close top access cover 263
Disk corrupted 263
Disk near full. Securely clearing
disk space. 263
Disk problem 263
Empty the hole punch box 264
Fax partition inoperative. Contact
system administrator. 264
Fax server 'To Format' not set up.
Contact system
administrator. 264
Fax Station Name not set up 264
Fax Station Number not set
up 264
Insert hole punch box 265
Insert staple cartridge 265
Insert Tray [x] 265
Install bin [x] 265
Install envelope feeder 265
Install Tray [x] 265
Load [src] with [custom
string] 266
Load [src] with [custom type
name] 266
Load [src] with [size] 266
Load [src] with [type] [size] 266
Load Manual Feeder with [custom
string] 267
Load Manual Feeder with [custom
type name] 267
Load Manual Feeder with [paper
size] 267
Load Manual Feeder with [paper
type] [paper size] 267
Load staples 267
Memory full, cannot print
faxes 267
Reattach bin [x] 268
Reattach bin [x] – [y] 268
Remove packaging material, [area
name] 269
Remove paper from [linked set bin
name] 269
Remove paper from all bins 269
Remove paper from bin [x] 269
Remove paper from standard
output bin 269

Index

Restore held jobs? 269
Scanner automatic feeder cover
open 269
Slide finisher to the left 269
Some held jobs were not
restored 269
Supply needed to complete
job 269
Tray [x] paper size
unsupported 270
Unsupported disk 270
Unsupported USB device, please
remove 264
printer options troubleshooting
2,000‑sheet drawer problems 292
cannot detect flash memory
card 292
cannot detect printer hard
disk 292
internal print server 293
Internal Solutions Port 292
memory card 293
option does not work 291
paper tray problems 291
USB/parallel interface card 293
printer problems, solving basic 261
printer software, installing
(Windows) 48
printhead lenses
cleaning 236
printing
black‑and‑white 87
canceling, from the printer control
panel 94
directory list 94
font sample list 94
from a mobile device 88
from flash drive 88
from Macintosh 87
from Windows 87
menu settings page 47
network setup page 48
on letterhead 90
printing a directory list 94
printing a document 87
printing a font sample list 94
printing a menu settings page 47
printing a network setup page 48
printing confidential and other held
jobs
from a Macintosh computer 93
from Windows 93

335

printing from a flash drive 88
printing from a mobile device 88
printing in black and white 87
printing on letterhead 90
publications
where to find 9

Q
Quality menu 219
Quiet Mode
print quality troubleshooting 295

R
Reattach bin [x] 268
Reattach bin [x] – [y] 268
reattaching the system board
cover 27
recycled paper
using 62, 80
recycling
Lexmark packaging 67
Lexmark products 66
toner cartridges 67
reducing a copy 100
reducing printer noise 63
Remote Operator Panel
setting up 23
Remove packaging material, [area
name] 269
Remove paper from [linked set bin
name] 269
Remove paper from all bins 269
Remove paper from bin [x] 269
Remove paper from standard
output bin 269
removing printer hard disk 43
repeat print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
repeating print defects 302
replacing a print cartridge 240
replacing the waste toner
bottle 243
reports
viewing 247
Reports menu 153
reserve print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93

resolution, fax
changing 123
Restore held jobs? 269
restoring factory default
settings 248

S
safety information 7, 8
saving paper 102
scan screen
options 136
scan to computer
advanced options, setting 137
options 136, 137
original size 136
paper orientation, setting 137
Scan to Network
setting up 22
scan troubleshooting
cannot scan from a computer 286
partial document or photo
scans 285
scan was not successful 284
scanner unit does not close 282
scanning takes too long or freezes
the computer 284
ScanBack Utility
using 135
scanner
Automatic Document Feeder
(ADF) 13
functions 12
scanner glass 13
Scanner automatic feeder cover
open 269
scanner glass
cleaning 233
scanner glass (flatbed)
copying using 97
scanning
from a flash drive 135
quick copy 96
to a computer 134
to an FTP address 129
to an FTP, using address book 130
scanning to a computer 134
scanning to a flash drive 135
scanning to an FTP address
creating shortcuts using the
computer 130
using shortcut numbers 129
using the address book 130

Index

using the touch screen 129
Security Audit Log menu 170
security lock 26
sending a fax 121
sending a fax using shortcuts 122
sending a fax using the touch
screen 121
sending fax
using shortcuts 122
using the address book 122
sending fax at a scheduled
time 123
sending fax using the address
book 122
Serial [x] menu 164
serial printing
setting up 59
Set Date/Time menu 171
setting
TCP/IP address 157
setting the fax number or station
number 119
setting the outgoing fax name or
station name 119
setting the paper size 68
setting the paper type 68
setting the Universal paper size 68
setting up e‑mail alerts using the
Embedded Web Server 247
setting up fax and e‑mail
functions 286
setting up serial printing 59
setting up the printer
on an Ethernet network
(Macintosh only) 55
on an Ethernet network (Windows
only) 55
Setup menu 214
shadow images appear on
prints 296
shipping the printer 245
shortcuts, creating
e‑mail 109
fax destination 120, 121
FTP address 131
FTP destination 130
showing icons on the home
screen 20
Sleep Mode
adjusting 64
Slide finisher to the left 269
SMTP Setup menu 166

336

solid color or black pages appear on
prints 303
Some held jobs were not
restored 269
standard exit bin
lighting, setting 66
Standard Network menu 154
standard tray
loading 69
Standard USB menu 160
staple cartridges
ordering 239
staple jam, clearing
455 staple jam 258
statement of volatility 230
status of supplies
checking 237
storing
paper 82
supplies 237
storing print jobs 92
streaked horizontal lines appear on
prints 305
streaks appear on a page 304
subject and message information
adding to e‑mail 111
Substitute Size menu 145
supplies
checking status 237
checking, from printer control
panel 237
checking, using the Embedded
Web Server 237
conserving 62
storing 237
using recycled paper 62
Supplies menu 139
supplies, ordering
ADF kit 239
cleaning kit 239
fuser or transfer module 238
print cartridges 238
staple cartridges 239
waste toner bottle 239
Supply needed to complete job 269
supported flash drives 90
supported paper sizes 82
supported paper types and
weights 84
system board
accessing 27

system board cover
attaching 27
reattaching 27

T
TCP/IP menu 157
telecommunication
notices 318, 319, 320, 321
tips
card stock 92
labels, paper 91
on using envelopes 91
on using letterhead 90
on using transparencies 91
tips on using envelopes 91
tips on using letterhead 90
toner cartridges
recycling 67
toner darkness
adjusting 87
touch screen
buttons 16
transparencies
copying on 97
loading 91
loading in multipurpose feeder 74
tips on using 91
using 91
Tray [x] paper size
unsupported 270
tray linking
assigning a custom paper type
name 78
tray unlinking
assigning a custom paper type
name 78
trays
linking 76
unlinking 77
troubleshooting
an application error has
occurred 290
cannot open Embedded Web
Server 311
checking an unresponsive
printer 261
checking an unresponsive
scanner 284
FAQ about color printing 308
fax and e‑mail functions are not
set up 286
Scan to Network 290

Index

solving basic printer
problems 261
troubleshooting, copy
copier does not respond 281
partial document or photo
copies 283
poor copy quality 282
poor scanned image quality 285
scanner unit does not close 282
troubleshooting, display
display is blank 278
display shows only diamonds 278
troubleshooting, fax
caller ID is not shown 286
can receive but not send
faxes 289
can send but not receive
faxes 288
cannot send or receive a fax 287
received fax has poor print
quality 289
troubleshooting, paper feed
message remains after jam is
cleared 294
troubleshooting, print
error reading flash drive 278
held jobs do not print 279
incorrect characters print 280
incorrect margins 297
jammed pages are not
reprinted 294
job prints from wrong tray 280
job prints on wrong paper 280
jobs do not print 278
Large jobs do not collate 281
multiple‑language PDF files do not
print 278
paper curl 298
paper frequently jams 294
print job takes longer than
expected 280
tray linking does not work 280
unexpected page breaks
occur 281
troubleshooting, print quality
black streaks on a page 304
blank pages 301
characters have jagged edges 295
clipped images 295
fine horizontal lines 295
gray background on prints 297

337

light colored line, white line, or
incorrectly colored line appears
on prints 298
poor transparency quality 307
print irregularities 299
print is too dark 300
print is too light 300
repeating print defects 302
shadow images appear on
prints 296
skewed print 303
solid color or black pages appear
on prints 303
streaked horizontal lines appear
on prints 305
streaked vertical lines 305
toner fog or background
shading 306
toner rubs off 306
toner specks 307
uneven print density 308
white streaks on a page 304
troubleshooting, printer options
2,000‑sheet drawer problems 292
cannot detect flash memory
card 292
cannot detect printer hard
disk 292
internal print server 293
Internal Solutions Port 292
memory card 293
option does not work 291
paper tray problems 291
USB/parallel interface card 293
troubleshooting, scan
cannot scan from a computer 286
partial document or photo
scans 285
scan was not successful 284
scanner unit does not close 282
scanning takes too long or freezes
the computer 284

U
understanding the home screen
buttons and icons 15
uneven print density 308
Universal Paper Size 151
setting 68
Universal Setup menu 151
unlinking trays 77

Unsupported USB device, please
remove 264
updating options in printer
driver 49
USB port 46
USB/parallel interface card
troubleshooting 293
using Eco‑Mode 63
using Hibernate Mode 65
using Quiet Mode 63
using recycled paper 62
using shortcuts
sending fax 122
using the address book 110
sending fax 122
using the Embedded Web
Server 246
using the ScanBack Utility 135
using the touch‑screen buttons 16
Utilities menu 222

V
verify print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
viewing
reports 247
viewing a fax log 124
virtual display
checking, using Embedded Web
Server 246
volatile memory 230
erasing 230
volatility
statement of 230

W
waste toner bottle
ordering 239
replacing 243
wiping the printer hard disk 231
Wireless menu 159
wireless network
configuration information 50
installation, using Macintosh 52
installation, using Windows 51
wireless network setup
in Windows 51
wireless printer setup
in Macintosh 52

Index

WS‑Scan
about 23

X
XPS menu 223

338

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Description                     : X790 Series
Title                           : User's Guide
Creator                         : Lexmark International, Inc.
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Lexmark 47B1002 Users Manual User's Guide

Lexmark-Lexmark-X792-Owner-S-Manual lexmark-lexmark-x792-owner-s-manual

X792DTFE to the manual b8dbfdde-b814-4e1f-bdb1-989aba270ffe

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