Lexmark C925 Owner S Manual User's Guide

C925 v15925911_en

2014-07-06

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C925
User's Guide
September 2011 www.lexmark.com
Machine type(s):
5041
Model(s):
030
Contents
Safety information.....................................................................................11
Learning about the printer.........................................................................13
Thank you for choosing this printer!.......................................................................................................13
Finding information about the printer....................................................................................................13
Selecting a location for the printer..........................................................................................................14
Printer configurations.............................................................................................................................15
Understanding the printer control panel................................................................................................17
Understanding the home screen................................................................18
Understanding the home screen.............................................................................................................18
Using the touch-screen buttons..............................................................................................................19
Setting up and using the home screen applications....................................22
Accessing the Embedded Web Server.....................................................................................................22
Activating the home screen applications................................................................................................22
Exporting and importing a configuration using the Embedded Web Server...........................................25
Additional printer setup.............................................................................26
Installing internal options........................................................................................................................26
Available internal options .................................................................................................................................26
Accessing the system board..............................................................................................................................27
Installing a memory card ..................................................................................................................................28
Installing a flash memory or firmware card......................................................................................................31
Installing an Internal Solutions Port..................................................................................................................32
Installing a printer hard disk .............................................................................................................................38
Removing the printer hard disk ........................................................................................................................40
Installing optional trays...........................................................................................................................42
Order of installation..........................................................................................................................................42
Installing a printer stand and optional tray ......................................................................................................42
Installing 550sheet trays..................................................................................................................................48
Attaching cables......................................................................................................................................54
Verifying printer setup............................................................................................................................55
Printing a menu settings page ..........................................................................................................................55
Printing a network setup page..........................................................................................................................55
Setting up the printer software...............................................................................................................56
Installing the printer software ..........................................................................................................................56
Contents 2
Updating available options in the printer driver ..............................................................................................56
Setting up wireless printing.....................................................................................................................57
Information you will need to set up the printer on a wireless network ...........................................................57
Installing the printer on a wireless network (Windows)...................................................................................58
Installing the printer on a wireless network (Macintosh).................................................................................60
Installing the printer on a wired network...............................................................................................62
Changing port settings after installing a new network Internal Solutions Port......................................64
Setting up serial printing.........................................................................................................................66
Minimizing your printer's environmental impact........................................68
Saving paper and toner...........................................................................................................................68
Using recycled paper ........................................................................................................................................68
Conserving supplies ..........................................................................................................................................68
Saving energy..........................................................................................................................................69
Using EcoMode................................................................................................................................................69
Reducing printer noise......................................................................................................................................69
Adjusting Sleep Mode.......................................................................................................................................70
Using Hibernate Mode......................................................................................................................................71
Adjusting the brightness of the display ............................................................................................................71
Recycling..................................................................................................................................................72
Recycling Lexmark products .............................................................................................................................72
Recycling Lexmark packaging............................................................................................................................72
Returning Lexmark cartridges for reuse or recycling........................................................................................72
Loading paper and specialty media............................................................73
Setting the paper size and type...............................................................................................................73
Loading the standard or optional 550sheet tray...................................................................................73
Loading the multipurpose feeder............................................................................................................77
Linking and unlinking trays......................................................................................................................80
Linking trays......................................................................................................................................................80
Unlinking trays ..................................................................................................................................................80
Creating a custom name for a paper type ........................................................................................................80
Assigning a custom paper type name ...............................................................................................................81
Configuring a custom name ..............................................................................................................................81
Paper and specialty media guide................................................................82
Paper guidelines......................................................................................................................................82
Paper characteristics.........................................................................................................................................82
Unacceptable paper..........................................................................................................................................83
Selecting paper .................................................................................................................................................83
Selecting preprinted forms and letterhead ......................................................................................................83
Using recycled paper and other office papers..................................................................................................84
Contents 3
Storing paper...........................................................................................................................................84
Supported paper sizes, types, and weights.............................................................................................85
Supported paper sizes ......................................................................................................................................85
Supported paper types and weights.................................................................................................................87
Printing......................................................................................................88
Printing a document................................................................................................................................88
Printing a document .........................................................................................................................................88
Printing in black and white ...............................................................................................................................88
Adjusting toner darkness ..................................................................................................................................88
Printing from a flash drive.......................................................................................................................89
Printing from a flash drive ................................................................................................................................89
Supported flash drives and file types................................................................................................................90
Printing specialty documents..................................................................................................................90
Tips on using letterhead ...................................................................................................................................90
Tips on using transparencies ............................................................................................................................91
Tips on using envelopes....................................................................................................................................91
Tips on using labels ...........................................................................................................................................92
Tips on using card stock....................................................................................................................................92
Printing confidential and other held jobs................................................................................................93
Storing print jobs in the printer ........................................................................................................................93
Printing confidential and other held jobs .........................................................................................................93
Printing information pages......................................................................................................................94
Printing a font sample list.................................................................................................................................94
Printing a directory list......................................................................................................................................94
Using Max Speed and Max Yield.......................................................................................................................95
Canceling a print job................................................................................................................................95
Canceling a print job from the printer control panel........................................................................................95
Canceling a print job from the computer .........................................................................................................95
Understanding printer menus....................................................................97
Menus list................................................................................................................................................97
Supplies menu.........................................................................................................................................98
Paper menu...........................................................................................................................................100
Default Source menu ......................................................................................................................................100
Paper Size/Type menu....................................................................................................................................101
Configure MP menu........................................................................................................................................104
Substitute Size menu ......................................................................................................................................104
Paper Weight menu ........................................................................................................................................104
Paper Loading menu .......................................................................................................................................106
Custom Types menu .......................................................................................................................................108
Custom Names menu .....................................................................................................................................108
Contents 4
Universal Setup menu.....................................................................................................................................108
Reports menu........................................................................................................................................109
Reports menu .................................................................................................................................................109
Network/Ports menu.............................................................................................................................110
Active NIC menu .............................................................................................................................................110
Standard Network or Network [x] menus.......................................................................................................110
Network Reports menu ..................................................................................................................................112
Network Card menu........................................................................................................................................112
TCP/IP menu ...................................................................................................................................................113
IPv6 menu .......................................................................................................................................................114
Wireless menu ................................................................................................................................................114
AppleTalk menu ..............................................................................................................................................115
Standard USB menu ........................................................................................................................................116
Parallel [x] menu.............................................................................................................................................118
Serial [x] menu ................................................................................................................................................120
SMTP Setup menu ..........................................................................................................................................122
Security menu.......................................................................................................................................124
Miscellaneous Security Settings menu ...........................................................................................................124
Confidential Print menu..................................................................................................................................124
Disk Wiping menu...........................................................................................................................................125
Security Audit Log menu.................................................................................................................................126
Set Date and Time menu ................................................................................................................................127
Settings menu........................................................................................................................................128
General Settings menu ...................................................................................................................................128
Flash Drive menu ............................................................................................................................................135
Setup menu.....................................................................................................................................................137
Job Accounting menu .....................................................................................................................................139
Finishing menu................................................................................................................................................140
Quality menu ..................................................................................................................................................142
Utilities menu..................................................................................................................................................145
XPS menu........................................................................................................................................................146
PDF menu........................................................................................................................................................146
PostScript menu..............................................................................................................................................146
PCL Emul menu ...............................................................................................................................................147
HTML menu ....................................................................................................................................................149
Image menu....................................................................................................................................................150
Help menu.............................................................................................................................................151
Securing the memory before moving the printer......................................152
Statement of Volatility..........................................................................................................................152
Erasing volatile memory........................................................................................................................152
Erasing nonvolatile memory................................................................................................................153
Erasing printer hard disk memory.........................................................................................................153
Contents 5
Configuring printer hard disk encryption..............................................................................................154
Maintaining the printer............................................................................155
Cleaning the exterior of the printer......................................................................................................155
Cleaning the printhead lenses...............................................................................................................155
Storing supplies.....................................................................................................................................158
Checking the status of supplies.............................................................................................................158
Checking the status of supplies from the printer control panel .....................................................................158
Checking the status of supplies from a network computer............................................................................159
Ordering supplies..................................................................................................................................159
Ordering toner cartridges ...............................................................................................................................159
Ordering imaging units ...................................................................................................................................159
Ordering a fuser or a transfer module............................................................................................................160
Ordering a waste toner bottle ........................................................................................................................160
Replacing Supplies.................................................................................................................................161
Replacing an imaging unit...............................................................................................................................161
Replacing a toner cartridge.............................................................................................................................163
Replacing the waste toner bottle ...................................................................................................................165
Moving the printer................................................................................................................................167
Before moving the printer ..............................................................................................................................167
Moving the printer to another location..........................................................................................................167
Shipping the printer........................................................................................................................................167
Administrative support............................................................................168
Finding advanced networking and administrator information.............................................................168
Using the Embedded Web Server.........................................................................................................168
Checking the virtual display...................................................................................................................168
Checking the printer status...................................................................................................................169
Viewing reports.....................................................................................................................................169
Restoring factory default settings.........................................................................................................169
Clearing jams............................................................................................170
Avoiding jams........................................................................................................................................170
Understanding jam numbers and locations..........................................................................................170
200 paper jam.......................................................................................................................................172
201 paper jam.......................................................................................................................................173
203 paper jam.......................................................................................................................................174
230 paper jam.......................................................................................................................................175
231–239 paper jams..............................................................................................................................175
Contents 6
24x paper jam........................................................................................................................................176
250 paper jam.......................................................................................................................................178
Troubleshooting.......................................................................................179
Checking an unresponsive printer.........................................................................................................179
Understanding printer messages..........................................................................................................179
Adjusting color ................................................................................................................................................179
An error has occurred with the USB drive. Please remove and reinsert drive. ..............................................179
Change [paper source] to [custom type name] ..............................................................................................179
Change [paper source] to [custom type name] load [orientation]................................................................. 179
Change [paper source] to [custom string] ......................................................................................................180
Change [paper source] to [custom string] load [orientation].........................................................................180
Change [paper source] to [paper size] [paper type].......................................................................................180
Change [paper source] to [paper size] [paper type] load [orientation]..........................................................180
Close [tray] door .............................................................................................................................................180
Close front or side door ..................................................................................................................................180
Disk corrupted ................................................................................................................................................181
Disk near full. Securely clearing disk space.....................................................................................................181
Disk problem...................................................................................................................................................181
Error reading USB drive. Remove USB. ...........................................................................................................181
Insert Tray [x]..................................................................................................................................................181
Install Tray [x] .................................................................................................................................................181
Load [src] with [custom type name] ...............................................................................................................182
Load [src] with [custom string] .......................................................................................................................182
Load [src] with [size] .......................................................................................................................................182
Load [src] with [type] [size].............................................................................................................................182
Load Manual Feeder with [custom type name]..............................................................................................182
Load Manual Feeder with [custom string]......................................................................................................183
Load Manual Feeder with [paper size] ...........................................................................................................183
Load Manual Feeder with [paper type] [paper size].......................................................................................183
Paper changes needed....................................................................................................................................183
Remove paper from standard output bin.......................................................................................................183
Restore held jobs? ..........................................................................................................................................183
Some held jobs were not restored .................................................................................................................184
Supply needed to complete job......................................................................................................................184
Tray [x] paper size unsupported .....................................................................................................................184
Unsupported disk............................................................................................................................................184
30.xx Missing [color] cartridge and/or [color] imaging unit ...........................................................................184
31.xx Missing or defective [color] cartridge ...................................................................................................184
32.xx [color] cartridge part number unsupported by device..........................................................................184
34 Incorrect paper size, open [src] .................................................................................................................184
35 Insufficient memory to support Resource Save feature ............................................................................185
36 Printer service required .............................................................................................................................185
37 Insufficient memory to collate job.............................................................................................................185
Contents 7
37 Insufficient memory for Flash Memory Defragment operation ................................................................185
37 Insufficient memory, some held jobs will not be restored ........................................................................185
37 Insufficient memory, some Held Jobs were deleted..................................................................................185
38 Memory full ...............................................................................................................................................186
39 Complex page, some data may not have printed ......................................................................................186
51 Defective flash detected ............................................................................................................................186
52 Not enough free space in flash memory for resources..............................................................................186
53 Unformatted flash detected ......................................................................................................................186
54 Serial option [x] error.................................................................................................................................186
54 Standard network software error ..............................................................................................................187
54 Network [x] software error........................................................................................................................187
55 Unsupported option in slot [x]...................................................................................................................187
56 Parallel port [x] disabled ............................................................................................................................187
56 Serial port [x] disabled ...............................................................................................................................187
56 Standard USB port disabled .......................................................................................................................187
56 Standard parallel port disabled..................................................................................................................188
56 USB port [x] disabled .................................................................................................................................188
57 Configuration change, some held jobs were not restored ........................................................................188
58 Too many disks installed ............................................................................................................................188
58 Too many flash options installed ...............................................................................................................188
58 Too many trays attached ...........................................................................................................................189
58 Input config error.......................................................................................................................................189
61 Remove defective disk ...............................................................................................................................189
62 Disk full ......................................................................................................................................................189
80.xx Fuser near life warning..........................................................................................................................189
80.xx Fuser life warning ..................................................................................................................................189
80.xx Replace fuser .........................................................................................................................................190
80.xx Fuser missing .........................................................................................................................................190
82.xx Replace waste toner bottle ...................................................................................................................190
82.xx Waste toner bottle nearly full ...............................................................................................................190
83.xx Transfer module life warning ................................................................................................................190
83.xx Transfer module missing .......................................................................................................................190
83.xx Replace transfer module .......................................................................................................................190
84 Defective [color] imaging unit....................................................................................................................190
84.xx [color] imaging unit nearly low..............................................................................................................191
84.xx [color] imaging unit low.........................................................................................................................191
84.xx Replace [color] imaging unit and [color] cartridge................................................................................191
84 Unsupported [color] imaging unit..............................................................................................................191
88.xx [color] cartridge nearly low ...................................................................................................................191
88.xx [color] cartridge low..............................................................................................................................191
88.2x Replace [color] cartridge.......................................................................................................................192
1565 Emulation error, load emulation option ................................................................................................192
Solving printing problems.....................................................................................................................192
Multiplelanguage PDF files do not print........................................................................................................192
Printer control panel display is blank or displays only diamonds ...................................................................192
Contents 8
Error message about reading USB drive appears ...........................................................................................192
Print jobs do not print.....................................................................................................................................192
Confidential and other held jobs do not print ................................................................................................193
Print job takes longer than expected..............................................................................................................194
Job prints from the wrong tray or on the wrong paper..................................................................................194
Incorrect characters print ...............................................................................................................................194
Tray linking does not work..............................................................................................................................195
Large jobs do not collate.................................................................................................................................195
Unexpected page breaks ................................................................................................................................195
Solving home screen applications problems.........................................................................................196
An application error has occurred ..................................................................................................................196
Solving option problems........................................................................................................................196
Option does not operate correctly or quits after it is installed ......................................................................196
Paper tray problems .......................................................................................................................................197
Cannot detect flash memory card ..................................................................................................................197
Cannot detect printer hard disk......................................................................................................................197
Internal Solutions Port does not operate correctly ........................................................................................197
Internal print server does not operate correctly ............................................................................................198
Memory card ..................................................................................................................................................198
USB/parallel interface card does not operate correctly .................................................................................198
Solving paper feed problems.................................................................................................................199
Paper frequently jams.....................................................................................................................................199
Paper jam message remains after jam is cleared ...........................................................................................199
Jammed pages are not reprinted....................................................................................................................199
Solving print quality problems..............................................................................................................200
Characters have jagged or uneven edges .......................................................................................................200
Clipped images................................................................................................................................................200
Fine horizontal lines appear on color pages ...................................................................................................200
Gray background.............................................................................................................................................201
Incorrect margins............................................................................................................................................201
Light colored line, white line, or incorrectly colored line appears on prints ..................................................202
Paper curl........................................................................................................................................................202
Print irregularities...........................................................................................................................................203
Print is too dark ..............................................................................................................................................204
Print is too light...............................................................................................................................................205
Printer is printing blank pages ........................................................................................................................206
Repeating defects appear on a page ..............................................................................................................206
Shadow images appear on prints ...................................................................................................................207
Skewed print...................................................................................................................................................208
Solid color pages.............................................................................................................................................208
Streaked horizontal lines appear on prints.....................................................................................................209
Streaked vertical lines appear on prints .........................................................................................................209
Toner fog or background shading appears on the page .................................................................................210
Toner rubs off .................................................................................................................................................210
Contents 9
Toner specks ...................................................................................................................................................210
Transparency print quality is poor..................................................................................................................211
Uneven print density ......................................................................................................................................211
Solving color quality problems..............................................................................................................211
FAQ about color printing ................................................................................................................................211
Embedded Web Server does not open.................................................................................................215
Check the network connection.......................................................................................................................215
Check the address entered in the Web browser ............................................................................................215
Temporarily disable Web proxy servers .........................................................................................................215
Contacting customer support................................................................................................................215
Notices.....................................................................................................216
Product information..............................................................................................................................216
Edition notice........................................................................................................................................216
Power consumption..............................................................................................................................220
Index........................................................................................................231
Contents 10
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Safety information 11
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
SAVE THESE INSTRUCTIONS.
Safety information 12
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network (depending on your
printer model)
Caring for and maintaining the printer
Troubleshooting and solving problems
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Instructions for:
Installing the printer using Guided or Advanced wireless setup
Connecting the printer to an Ethernet or a wireless network
Troubleshooting printer connection problems
Networking Guide— Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Learning about the printer 13
What are you looking for? Find it here
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view contextsensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Latest supplemental information, updates, and technical support:
Documentation
Driver downloads
Live chat support
Email support
Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact support so they may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
Set up the printer near a wall outlet.
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
Provide a flat, sturdy, and stable surface.
Learning about the printer 14
Keep the printer:
Away from the direct airflow of air conditioners, heaters, or ventilators
Free from direct sunlight, humidity extremes, or temperature fluctuations
Clean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
1
2
3
4
5
1385 mm (15.16 in.)
2609.6 mm (24.0 in.)
3100 mm (3.94 in.)
4100 mm (3.94 in.)
5100 mm (3.94 in.)
Printer configurations
Notes:
The printer stand is a cabinet that can be converted into a caster base.
If used with a printer stand, then the printer supports only one optional 550-sheet tray.
If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.
Learning about the printer 15
6
7
8
9
10
12
3
4
5
1Printer control panel
2Standard exit bin
3Multipurpose feeder
4Standard 150sheet tray
5Standard 250sheet tray
68Optional 550sheet tray
9Caster base (converted from a printer stand)
10 Printer stand
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer 16
Understanding the printer control panel
1234 5
6
7
Item Description
1Display Shows the status of the printer
2Home Lets you navigate back to the home screen
3Keypad Allows you to enter numbers, letters, or symbols
4Sleep Mode Enables Sleep Mode
Note: Touching the screen or any hard button presses will cause the printer to wake from Sleep
Mode.
5USB port Allows the user to connect a USB flash drive to the printer
Note: Only the front USB port supports flash drives.
6Indicator light Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
Amber—The printer enters Sleep Mode or Hibernate Mode.
7Stop/Cancel Stops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
Learning about the printer 17
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1 2 3 4
5678
Touch To
1Change Language Change the primary language of the printer.
2Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.
3Held Jobs Display all current held jobs.
4USB or USB
Thumbdrive
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5Menus Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
6Status message bar Show the current printer status such as Ready or Busy.
Show printer conditions such as Fuser missing or Cartridge Low.
Show intervention messages and the instructions on how to clear them.
7Status/Supplies Display a warning or error message whenever the printer requires intervention to
continue processing.
Access the messages screen for more information on the message, and how to clear it.
8Tips Open a contextsensitive Help information on the touch screen.
Understanding the home screen 18
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1 2 3 4
5
6
7
8
9
10
Touch To
1Up arrow Scroll up.
2Delete folder Delete the file you selected.
3Left arrow Scroll to the left.
4Right arrow Scroll to the right.
5Right scroll increase Scroll to another value in increasing order.
Understanding the home screen 19
Touch To
6Left scroll decrease Scroll to another value in decreasing order.
7Down arrow Scroll down.
8Accept Save a setting.
9Cancel Cancel an action or a selection.
Cancel out a screen and return to the previous screen.
10 Back Navigate back to the previous screen.
Other touch-screen buttons
Touch To
Exit Exit from the current screen to the home screen.
Radio button Select or clear an item.
Understanding the home screen 20
Features
Feature Description
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
Attendance message alert If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning If an error condition occurs, then this icon appears.
Understanding the home screen 21
Setting up and using the home screen applications
Notes:
Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.
There may be additional solutions and applications available for purchase. To learn more, visit
www.lexmark.com. Or, inquire at your point of purchase.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1Obtain the printer IP address:
From the printer control panel home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2Open a Web browser, and then type the printer IP address in the address field.
The Embedded Web Server page appears.
Showing or hiding icons on the home screen
1From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3Click Submit.
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Setting up and using the home screen applications 22
Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
To change the background of the printer home screen using the printer control panel, do the following:
1From the home screen, navigate to:
Change Background > select background to use
2Touch .
Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that came
with your operating system.
To configure Forms and Favorites, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2Define the bookmarks, and then customize the settings.
3Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Setting up and using the home screen applications 23
EcoSettings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2Select the Enabled check box, and then customize the settings.
3Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications 24
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Export.
5Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.
Importing a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Import.
5Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Setting up and using the home screen applications 25
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Available internal options
Memory cards
Printer memory
Flash memory
Fonts
Firmware cards
Bar Code
PrintCryptionTM
Printer hard disk
LexmarkTM Internal Solutions Ports (ISP)
RS232C Serial ISP
Parallel 1284B ISP
MarkNetTM N8250 802.11 b/g/n Wireless ISP
MarkNet N8130 10/100 Fiber ISP
MarkNet N8120 10/100/1000 Ethernet ISP
Note: An external kit is needed to support the ISP.
Additional printer setup 26
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1Remove the cover.
2Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
1
2
Note: Do not unplug the fan cable unless necessary.
3Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1Fan cable connector
2Memory card connector
3Firmware and flash memory card connectors
4ISP connector
5Hard disk connector
Additional printer setup 27
4Reattach the metal panel.
Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
aLift up and reattach the metal panel.
2
1
bTurn the screws on the metal panel clockwise.
5Reattach the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 28
An optional memory card can be purchased separately and attached to the system board.
1Access the system board.
For more information, see “Accessing the system board” on page 27.
Notes:
This task requires a flathead screwdriver.
Do not unplug the fan cable upon opening the metal panel.
Note:
2Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3On the system board, open the memory card connector latches.
Additional printer setup 29
4Align the notches on the memory card to the ridges on the connector.
1Notch
2Ridge
5Push the memory card straight into the connector until it clicks into place.
1
2
6Reattach the system board cover.
Additional printer setup 30
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 27.
Notes:
This task requires a flathead screwdriver.
Do not unplug the fan cable upon opening the metal panel.
2Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
Additional printer setup 31
4Push the card firmly into place.
Notes:
The entire length of the connector on the card must touch and be flush against the system board.
Be careful not to damage the connectors.
5Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Remove the cover.
2Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
Additional printer setup 32
1
2
3Unplug the fan cable from its connector on the system board.
4Unpack the ISP and Connectivity Installation Kit.
1 2 3 45
67
ISP
1ISP
2Plastic mounting bracket
3Screws
Connectivity Installation Kit
4Plastic cover
5Screws
Additional printer setup 33
6Metal housing
7ISP cable
Note: Several parts may be in the ISP and Connectivity Installation Kit.
5Remove the old ISP cable.
6Using a thumbscrew, attach the plastic mounting bracket to the back of the ISP.
7Insert the ISP into the metal housing.
Note: The plastic mounting bracket attached to the ISP has three tabs that will click into the holes of the metal
housing.
Additional printer setup 34
8Attach the ISP to the metal housing using two thumbscrews.
9Route the new ISP cable through the opening of the metal panel.
Note: The ISP cable in the Connectivity Installation Kit is longer than the old one.
Additional printer setup 35
10 Attach the ISP cable to the connector on the ISP.
11 Attach the ISP to the metal panel using three screws that came with the Connectivity Installation Kit.
12 Attach the ISP cable to the connector on the system board.
Additional printer setup 36
13 Reconnect the fan cable to its connector on the system board.
14 Attach the ISP to the printer.
Additional printer setup 37
15 Snap on the plastic cover over the metal housing.
Installing a printer hard disk
The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 27.
Notes:
This task requires a flathead screwdriver.
Do not unplug the fan cable upon opening the metal panel.
2Unpack the printer hard disk.
Note: Avoid touching the components on the card.
Additional printer setup 38
3Locate the appropriate connector on the system board.
4Align the standoffs of the printer hard disk to the holes on the system board, and then press on the printer hard
disk until the standoffs are in place.
Additional printer setup 39
5Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
6Reattach the system board cover.
Removing the printer hard disk
Note: This task requires a flathead screwdriver.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 27.
Notes:
This task requires a flathead screwdriver.
Additional printer setup 40
Do not unplug the fan cable upon opening the metal panel.
2Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.
3Remove the printer hard disk.
4Reattach the system board cover.
Additional printer setup 41
Installing optional trays
Order of installation
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Install the printer and any options you have purchased in the following order:
Printer stand
Optional 550sheet trays
Printer
For more information on converting a printer stand to caster base, and installing a printer stand, caster base or optional
550-sheet tray, see the documentation that came with the printer option.
Installing a printer stand and optional tray
Note: If used with a printer stand, then the printer supports only one optional 550sheet tray.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a screwdriver.
Additional printer setup 42
1Unpack the optional tray and printer stand, and then remove all packing material.
1
3
2
4
1Optional 550-sheet tray
2Printer stand
3Brackets and screws
4Thumbscrews
2Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices
attached to the printer, then turn them off as well, and unplug any cables going into the printer.
3Attach the thumbscrews on top of the printer stand.
Additional printer setup 43
4Align the optional tray to the printer stand, then lower the printer to the tray.
5Lock the standard and optional trays together using the brackets that came with the optional tray.
aOpen the standard 250- and optional 550sheet tray.
Additional printer setup 44
bRemove the screw from the 250sheet tray.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the trays.
6Lock the optional 550sheet tray to the printer stand.
aOpen the optional 550sheet tray and remove the screw.
Additional printer setup 45
bOpen the printer stand.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the optional tray and printer stand.
7Plug in the electrical connections between trays.
8Attach brackets to the back of the printer, optional tray, and printer stand.
12
1Bracket to lock optional tray to printer
2Bracket to lock optional tray to printer stand
Additional printer setup 46
aInsert brackets on the slots located at the back of the optional tray and printer stand.
bSecure the brackets with screws.
cInsert brackets on the slots located at the back of the printer and optional tray.
Additional printer setup 47
dSecure the brackets with screws.
9Insert the bases on the slots at the sides of the printer stand and secure them with screws.
10 Turn the printer back on.
11 Set the printer software to recognize the optional input source.
For more information, see “Updating available options in the printer driver” on page 56.
Installing 550sheet trays
Notes:
The printer supports a maximum of three optional 550sheet trays.
Additional printer setup 48
When installing three optional 550sheet trays, use a printer stand converted into a caster base.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a screwdriver.
1Unpack the optional tray and the printer stand, and then remove all packing material.
1
3
2
4
1Optional 550-sheet tray
2Printer stand
3Brackets and screws
4Thumbscrews
2Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices
attached to the printer, then turn them off as well, and unplug any cables going into the printer.
3Convert the printer stand into a caster base.
aRemove the four screws inside the printer stand.
Additional printer setup 49
bLift the upper portion of the printer stand, leaving the base.
4Attach the thumbscrews on the caster base.
Additional printer setup 50
5Align the trays to the caster base, then lower the printer to the trays.
6Lock the standard and optional trays together using the brackets that came with the optional tray.
aOpen the standard 250- and optional 550sheet tray.
Additional printer setup 51
bRemove the screw from the 250sheet tray.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the trays.
7Lock the optional 550sheet trays together using the screws that came with the trays.
aRemove the upper optional 550-sheet tray drawer. Leave the lower optional trays open.
Additional printer setup 52
bReach into the lower optional tray and insert a screw, pushing it upward to the optional tray above it.
1 2
8Plug in the electrical connections between trays.
9Attach brackets to the back of the printer and optional trays.
aInsert brackets on the slots located at the back of the optional trays.
bSecure the brackets with screws.
Additional printer setup 53
cInsert brackets on the slots located at the back of the printer and optional tray.
dSecure the brackets with screws.
10 Insert the bases on the slots at the sides of the caster base and secure them with screws.
11 Turn the printer back on.
12 Set the printer software to recognize the optional input source.
For more information, see “Updating available options in the printer driver” on page 56.
Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature, or USB cable, during a lightning storm.
Additional printer setup 54
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate Ethernet cable to the Ethernet port
12
1USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2Ethernet port
Verifying printer setup
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1From the home screen, navigate to:
> Reports > Network Setup Page
2Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Additional printer setup 55
Setting up the printer software
Installing the printer software
Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall
the current software first.
For Windows users
1Close all open software programs.
2Insert the installation software CD.
If the installation dialog screen does not appear after a minute, then launch the CD manually:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
cPress Enter, or click OK.
3Click Install, and then follow the instructions on the computer screen.
For Macintosh users
1Close all open applications.
2Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3Double-click the software installer package, and then follow the instructions on the computer screen.
Using the Internet
1Go to the Lexmark Web site at www.lexmark.com.
2Navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system
3Download the driver and install the printer software.
Note: Updated printer software may be available at http://support.lexmark.com.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
For Windows users
1Open the printers folder:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type control printers.
cPress Enter, or click OK.
Additional printer setup 56
2Select the printer.
3Rightclick the printer, and then select Properties.
4Click the Configuration tab.
5Click Update Now Ask Printer or manually add any installed hardware options under Configuration Options.
6Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2Add any installed hardware options, and then click OK.
In Mac OS X version 10.4 or earlier
1From the Finder, navigate to:
Go > Applications > Utilities
2Doubleclick Printer Setup Utility or Print Center.
3Select your printer.
4From the Printers menu, choose Show Info.
5Add any installed hardware options, and then click Apply Changes.
Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP)
and Wi-Fi Protected Access (WPA) are types of security used on a network.
Information you will need to set up the printer on a wireless network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
SSID—The SSID is also referred to as the network name.
Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure
which channel to select.
Additional printer setup 57
Security Method—There are three basic options for Security Method:
WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
Authentication type
Inner authentication type
802.1X username and password
Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
Your wireless network is set up and working properly.
The computer you are using is connected to the same wireless network where you want to set up the printer.
1Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
1
2
Make sure the printer and computer are fully on and ready.
Additional printer setup 58
Do not connect the USB cable until instructed to do so on the computer screen.
2Insert the Software and Documentation CD.
3Click Install, and then follow the instructions on the computer screen.
4Select Wireless connection when asked to choose a connection type.
5From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
6Temporarily connect a USB cable between the computer on the wireless network and the printer.
1
2
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
7Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Additional printer setup 59
Installing the printer on a wireless network (Macintosh)
Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
1
2
2Locate the printer MAC address.
aFrom the home screen, navigate to:
> Reports > Network Setup Page
bIn the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to:
System Preferences > Network > AirPort
In Mac OS X version 10.4 or earlier
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2From the Network Name popup menu, select print server [yyyyyy], where the y's are the last six digits of the MAC
address located on the MAC address sheet.
3Open a Web browser.
4From the Bookmarks menu, select Show or Show All Bookmarks.
5Under COLLECTIONS, select Bonjour or Rendezvous, and then doubleclick the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6From the Embedded Web Server, navigate to where the wireless settings information are stored.
Additional printer setup 60
Configure the printer for wireless access
1Type the network name (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3Select the type of security you want to use to protect your wireless network.
4Enter the security information necessary for the printer to connect to the wireless network.
5Click Submit.
6Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to:
System Preferences > Network > AirPort
In Mac OS X version 10.4 or earlier
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7From the Network popup menu, select the name of your wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1Install a printer driver file on the computer:
aInsert the Software and Documentation CD, and then doubleclick the installer package for the printer.
bFollow the instructions on the computer screen.
cSelect a destination, and then click Continue.
dFrom the Easy Install screen, click Install.
eType the user password, and then click OK.
All necessary applications are installed in the computer.
fClick Close when installation is complete.
2Add the printer:
aFor IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then click the IP tab.
3Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
1From the Finder, navigate to:
Applications > Utilities
2Doubleclick Printer Setup Utility or Print Center.
Additional printer setup 61
3From the Printer List, choose Add, and then click IP Printer.
4Type the IP address of the printer in the address field, and then click Add.
bFor AppleTalk printing:
Note: Make sure AppleTalk is activated on your printer.
In Mac OS X version 10.5
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4 or earlier
1From the Finder, navigate to:
Applications > Utilities
2Doubleclick Printer Setup Utility or Print Center.
3From the Printer List, click Add.
4Click Default Browser tab > More Printers.
5From the first popup menu, select AppleTalk.
6From the second popup menu, select Local AppleTalk Zone.
7Select the printer from the list, and then click Add.
Installing the printer on a wired network
These instructions apply to Ethernet and fiber optic network connections.
Note: Make sure you have completed the initial setup of the printer.
For Windows users
1Insert the Software and Documentation CD.
If the installation screen does not appear after a minute, then launch the CD manually:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type D:\setup.exe, where D is the letter of the CD or DVD drive.
cPress Enter, or click OK.
2Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.
3Select Ethernet connection, and then click Continue.
4Attach the appropriate cable to the computer and to the printer when instructed to do so.
5Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear on the list, then click Modify Search.
6Follow the instructions on the computer screen.
Additional printer setup 62
For Macintosh users
1Allow the network DHCP server to assign an IP address to the printer.
2Obtain the printer IP address. You can:
aView the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
bPrint a network setup page or menu settings page and locate the information in the TCP/IP section.
Note: You will need the IP address if you are configuring access for computers on a different subnet than the
printer.
3Install the printer drivers, and then add the printer.
aInstall a printer driver file on the computer:
1Insert the Software and Documentation CD, and then doubleclick the installer package for the printer.
2Follow the instructions on the computer screen.
3Select a destination, and then click Continue.
4From the Easy Install screen, click Install.
5Type the user password, and then click OK.
All the necessary applications are installed in the computer.
6Click Close when installation is complete.
bAdd the printer:
For IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then click the IP tab.
3Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
1From the Finder, navigate to:
Applications > Utilities
2Doubleclick Printer Setup Utility or Print Center.
3From the Printer List, click Add, and then click IP Printer.
4Type in the printer IP address in the address field, and then click Add.
For AppleTalk printing:
Note: Make sure AppleTalk is activated on your printer.
In Mac OS X version 10.5
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
Additional printer setup 63
In Mac OS X version 10.4 or earlier
1From the Finder, navigate to:
Applications > Utilities
2Doubleclick Printer Setup Utility or Print Center.
3From the Printer List, click Add.
4Click Default Browser tab > More Printers.
5From the first popup menu, select AppleTalk.
6From the second popup menu, select Local AppleTalk Zone.
7Select the printer from the list, and then click Add.
Note: If the printer does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.
Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:
If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
If the computers are configured to use network name that will stay the same, instead of by IP address, then you
do not need to make any changes to your computer configurations.
If you are adding a wireless ISP to a printer previously configured for a wired connection, then make sure the
wired network is disconnected when you configure the printer to operate wirelessly. If the wired connection
remains connected, then the wireless configuration will complete, but the wireless ISP will not be active. In the
event that the printer was configured for a wireless ISP while still attached to a wired connection, disconnect
the wired connection, turn the printer off, and then turn the printer back on again. This will enable the wireless
ISP.
Only one network connection at a time is active. If you want to switch the connection type between wired and
wireless, you must first turn the printer off, connect the cable (to switch to a wired connection) or disconnect
the cable (to switch to a wireless connection), and then turn the printer on.
For Windows users
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click , or click Start and then click Run.
3In the Start Search or Run box, type control printers.
4Press Enter, or click OK.
The printer folder opens.
Additional printer setup 64
5Locate the printer that has changed.
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
6Rightclick the printer.
7Click Properties > Ports tab.
8Select the port from the list, and then click Configure Port.
9Type the new IP address in the “Printer Name or IP Address” field.
10 Click OK > Close.
For Macintosh users
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
Note: You will need the IP address if you are configuring access for computers on a different subnet than
the printer.
2Add the printer:
For IP printing:
In Mac OS X version 10.5 or later
aFrom the Apple menu, navigate to:
System Preferences > Print & Fax
bClick +, and then click the IP tab.
cType the IP address of your printer in the Address field, and then click Add.
In Mac OS X version 10.4 or earlier
aFrom the Finder, navigate to:
Applications > Utilities
bDoubleclick Printer Setup Utility or Print Center.
cFrom the Printer List, click Add, and then click IP Printer.
dType the IP address of your printer in the Address field, and then click Add.
For AppleTalk printing:
Note: Make sure AppleTalk is activated on your printer.
In Mac OS X version 10.5
aFrom the Apple menu, navigate to:
System Preferences > Print & Fax
bClick +, and then navigate to:
AppleTalk > select the printer from the list > Add
Additional printer setup 65
In Mac OS X version 10.4 or earlier
aFrom the Finder, navigate to:
Applications > Utilities
bDoubleclick Printer Setup Utility or Print Center.
cFrom the Printer List, click Add.
dClick the Default Browser tab > More Printers.
eFrom the first popup menu, select AppleTalk.
fFrom the second popup menu, select Local AppleTalk Zone.
gSelect the printer from the list, and then click Add.
Setting up serial printing
In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,
it is the preferred option when there is a great deal of distance between the printer and computer or when an interface
with a better transfer rate is not available.
After installing the serial or communication (COM) port, configure the printer and the computer so they can
communicate. Make sure you have connected the serial cable to the COM port on your printer.
1Set the parameters in the printer:
aFrom the printer control panel, navigate to the menu with port settings.
bLocate the menu with serial port settings.
cMake any necessary changes to the serial settings.
dSave the new settings, and then print a menu settings page.
2Install the printer driver:
aInsert the Software and Documentation CD.
If the installation screen does not appear after a minute, then launch the CD manually::
1Click , or click Start and then click Run.
2In the Start Search or Run box, type D:\setup.exe, where D is the letter of the CD or DVD drive.
3Press Enter, or click OK.
bClick Advanced Options > Custom Install.
cFollow the instructions on the computer screen
dFrom the Configure Printer Connection dialog, select Connect through a port discovered on your computer,
and then select a port.
eIf the port is not in the list, then click Refresh.
or
Navigate to:
Add port > select a port type > enter necessary information > OK
fClick Continue.
1If you want to add another printer, then click Add Another.
2If you want to make changes, then select a printer, and then click Edit.
3Follow the instructions on the computer screen.
gClick Finish.
Additional printer setup 66
3Set the COM port parameters:
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.
aOpen the Device Manager.
1Click , or click Start and then click Run.
2In the Start Search or Run box, type devmgmt.msc.
3Press Enter, or click OK.
bLook for Ports, and then click + to expand the list of available ports.
cRightclick the COM port where you attached the serial cable to your computer (example: COM1).
dClick Properties.
eOn the Port Settings tab, set the serial parameters to the same serial parameters in the printer.
Check the serial heading of the menu settings page for the printer settings.
fClick OK, and then close all the windows.
gPrint a test page to verify printer installation.
Additional printer setup 67
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
The Notices chapter
The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using EcoMode” on
page 69.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser/LED printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 84.
Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2sided printing from the Print dialog or from the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiplepage document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (NUp) section of the Print dialog screen.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.
Print one copy of the document to check its content and format for accuracy.
Minimizing your printer's environmental impact 68
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 170.
Print in black and white
To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 88.
Use Max Speed or Max Yield settings
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting. For more information, see “Using Max Speed and Max Yield” on page 95.
Saving energy
Using EcoMode
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > EcoMode > select a setting > Submit.
Choose To
Off Use factory default settings for all settings associated with EcoMode. This setting supports the performance
specifications of your printer.
Energy Reduce energy use, especially when the printer is idle.
Printer engine motors do not start until it is ready to print. You may notice a short delay before the first
page is printed.
The printer enters Sleep mode after one minute of inactivity.
When the printer enters Sleep mode, the printer control panel display and the standard exit bin lights
are turned off.
If scanning is supported, the scanner lamps are activated only when a scan job is started.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper Enable the automatic duplex feature.
Turn off print log features.
Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Minimizing your printer's environmental impact 69
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Quiet Mode > select a setting > Submit.
Choose To
Off
Note: Selecting Photo from the driver may disable Quiet
Mode and provide better print quality and full speed
printing.
Use factory default settings. This setting supports the
performance specifications of your printer.
On Reduce printer noise.
Print jobs will process at a reduced speed.
Printer engine motors do not start until a document is
ready to print. There will be a short delay before the first
page is printed.
If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.
The alarm control and cartridge alarm sounds are turned
off.
The printer will ignore the Advance Start command.
Adjusting Sleep Mode
To save energy, you can decrease the number of minutes before the printer enters Sleep Mode.
Available settings range from 1–240 minutes. The factory default setting is 5 minutes.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Timeouts.
3In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep Mode.
3Touch .
Minimizing your printer's environmental impact 70
Using Hibernate Mode
Hibernate is an ultralow power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Sleep Button Settings.
3From the Press Sleep Button or Press and Hold Sleep Button dropdown, select Hibernate.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate
2Touch .
Adjusting the brightness of the display
To save energy, or if you are have trouble reading your display, adjust the brightness of the display.
Available settings range from 20–100. The factory default setting is 100.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings.
3In the Screen Brightness field, enter the brightness percentage you want for the display.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings
2Touch the down arrow until Screen Brightness appears, and then select a setting.
3Touch .
Minimizing your printer's environmental impact 71
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
The Notices chapter
The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1Visit our Web site at www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country or region from the list.
3Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it
both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred
percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used
to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1Visit our Web site at www.lexmark.com/recycle.
2From the Toner Cartridges section, select your country or region from the list.
3Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 72
Loading paper and specialty media
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except in the
standard 150sheet tray (Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray 1 is set manually via
the wheel on the tray, while the Paper Size setting for the multipurpose feeder is set in the Paper Size menu.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Only Tray 1 has Plain Paper as the factory default Paper Type setting. Custom 2, 3, 4, 5, and 6 are the default settings
for the other trays.
Loading the standard or optional 550sheet tray
The printer has a standard 150sheet (Tray 1) and 250sheet tray (Tray 2), and it may have one or more optional
550sheet trays. All 550sheet trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1Pull the tray out.
Loading paper and specialty media 73
Notice the size indicators at the bottom of the tray. Use these indicators to help position the guides.
2Make sure to release the width guide lock at the rear of the tray. Squeeze and then slide the width guide to the
correct position for the paper size you are loading.
2
3
1
Note: Always use the width guide lock at the rear of the tray to prevent the margins from being knocked out of
adjustment.
Loading paper and specialty media 74
3Squeeze and then slide the length guide to the correct position for the paper size you are loading.
4Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
5Load the paper stack with the recommended print side faceup.
Notes:
If the paper is longer than A4, then load it in shortedge orientation.
If the paper is shorter than A4, then load it in longedge orientation.
Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.
Longedge orientation Shortedge orientation
Loading paper and specialty media 75
6Adjust both the width and length guides to lightly touch the edge of the paper stack. Make sure the paper fits loosely
in the tray, lies flat, and is not bent or wrinkled.
7Turn the wheel clockwise to set the paper size.
8Lock the width guide.
Loading paper and specialty media 76
9Insert the tray.
10 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
50 sheets of 75g/m2 (20lb) paper
10 envelopes
20 transparencies
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.
1Pull down the multipurpose feeder door.
Loading paper and specialty media 77
2Gently pull the extension until it is fully extended.
3Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
Loading paper and specialty media 78
Notes:
Load A3, A6, 11x17, JIS B4, Statement and legalsize media in shortedge orientation.
Load A4, A5, Exec, JIS B5 and lettersize media in longedge orientation.
Load envelopes flap side up in shortedge orientation.
Do not exceed the maximum amount of media that the multipurpose feeder can hold.
Load only one size and type of paper at a time.
Longedge orientation Shortedge orientation
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
selfstick adhesives. These envelopes may severely damage the printer.
5Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.
6From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.
Loading paper and specialty media 79
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds
from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are
automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set
manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The
Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.
Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:
Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.
Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.
3Click Custom Types > select a paper type > Submit.
Loading paper and specialty media 80
Assigning a custom paper type name
1From the home screen, navigate to:
> Paper Menu > Paper Size/Type
2Select the tray number or MP Feeder Type.
3Touch the left or right arrow until Custom Type [x] or another custom name appears.
4Touch .
Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.
Loading paper and specialty media 81
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75g/m2 (20lb
bond) grain long paper. For paper smaller than 182 x 257 mm (7 x 10 in.), we recommend 90 g/m2 (24 lb) or heavier
paper.
Note: Duplex is supported only for 60g/m2–120g/m2 (16lb–32lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60 to 135g/m2 (16 to 36lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m2,
grain short is recommended.
Paper and specialty media guide 82
Fiber content
Most highquality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
Coated papers (erasable bond), synthetic papers, thermal papers
Roughedged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m2 (16 lb)
Multiplepart forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure troublefree printing.
To help avoid jams and poor print quality:
Always use new, undamaged paper.
Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
Avoid papers with rough or heavily textured surfaces.
Use papers printed with heatresistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidationset or oilbased generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Paper and specialty media guide 83
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser and LED (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no
blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
Low moisture content (4–5%)
Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser and LED papers, 50–90 Sheffield units) and
much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work
very well in laser and LED printers, despite surface texture. Before using these types of paper, consult your
paper supplier.
Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser or LED (electrophotographic) printing, consult your
paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still
cause paper feeding problems in any laser or LED printer (for example, if the paper curls excessively under normal
printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Paper and specialty media guide 84
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
http://support.lexmark.com.
Supported paper sizes
Paper size and
Dimension
150
sheet tray
250 sheet
tray
550
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
A4
210 x 297 mm
(8.27 x 11.7 in.)
1 1 X
A5
148 x 210 mm
(5.83 x 8.27 in.)
X1 1 X
A6
105 x 148 mm
(4.13 x 5.83 in.)
XXX XX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
XX
Letter
216 x 279 mm
(8.5 x 11 in.)
2 2 X
Legal
216 x 356 mm
(8.5 x 14 in.)
X
Executive
184 x 267 mm
(7.25 x 10.5 in.)
XXX X
JIS B4
257 x 364 mm
(10.12 x 14.33 in.)
X
A3
297 x 420 mm
(11.69 x 16.54 in.)
X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219 mm (48 in.)
Paper and specialty media guide 85
Paper size and
Dimension
150
sheet tray
250 sheet
tray
550
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
11x17
279 x 432 mm
(11 x 17 in.)
2 2 X
Oficio (México)
216 x 340 mm
(8.5 x 13.4 in.)
XXX X
Folio
216 x 330 mm
(8.5 x 13 in.)
XXX X
Statement
140 x 216 mm
(5.5 x 8.5 in.)
XXX XX
Universal
64297 mm x 148432 m
m
(2.5211.69 x 5.8317.0
1 in.)
XX 3X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.875 x 7.5 in.)
XXX X X
9 Envelope
98 x 226 mm
(3.875 x 8.9 in.)
XXX X X
Com 10 Envelope
105 x 241 mm
(4.12 x 9.5 in.)
XXX X X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
XXX X X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
XXX X X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
XXX X X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219 mm (48 in.)
Paper and specialty media guide 86
Paper size and
Dimension
150
sheet tray
250 sheet
tray
550
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
Other Envelope
86 x 165 mm to
216 x 356 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
XXX X X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219 mm (48 in.)
Supported paper types and weights
The printer engine supports 60–256 g/m2 (16–100 lb) paper weights. The duplex unit supports 64–128 g/m2 (17–34 lb)
paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 150sheet
tray
250sheet
tray
550sheet
tray
MP Feeder Manual
Paper
Manual
Envelope
Duplex
Paper
Plain
Bond
Glossy
Heavy Glossy
Colored
Custom Type [x]
Letterhead
Light
Heavy
Preprinted
Recycled
X
Card stock XX XX
Transparencies XX XX
Labels
Paper
Vinyl
XX XXX
Envelopes XXX X X
Paper and specialty media guide 87
Printing
Printing a document
Printing a document
1From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust settings as necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings as needed in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the loaded paper.
3Click OK.
bCustomize the settings as needed in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the Print dialog and popup menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
Printing 88
3Adjust the toner darkness setting.
4Click Submit.
Printing from a flash drive
Printing from a flash drive
Notes:
Before printing an encrypted PDF file, enter the file password from the printer control panel.
You cannot print files for which you do not have printing permissions.
1Insert a flash drive into the USB port.
Notes:
If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.
Printing 89
2From the printer control panel, touch the document you want to print.
3Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive File type
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
HiSpeed USB flash drives must support the FullSpeed standard. Devices supporting only USB
lowspeed capabilities are not supported.
USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.
Documents:
.pdf
.xps
Images:
.dcx
.gif
.JPEG
.jpg
.bmp
.pcx
.TIFF
.tif
.png
Printing specialty documents
Tips on using letterhead
Use letterhead designed specifically for laser/LED printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex the sheets to prevent them from sticking together.
Printing 90
Page orientation is important when printing on letterhead.
Source Print side Paper orientation
Standard and optional trays (simplex printing) Preprinted letterhead
design is placed faceup.
When feeding short edge, the top
edge of the sheet with the logo is
placed at the right side of the tray.
When feeding longedge, the
letter head should go to the rear
of the printer.
Standard and optional trays (duplex printing) Preprinted letterhead
design is placed facedown.
The top edge of the sheet with the
logo is placed at the right side of
the tray.
Multipurpose feeder (simplex printing) Preprinted letterhead
design is placed facedown.
The top edge of the sheet with the
logo should enter the
multipurpose feeder first.
Multipurpose feeder (duplex printing) Preprinted letterhead
design is placed faceup.
The top edge of the sheet with the
logo should enter the
multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser/LED printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
Feed transparencies from the standard tray or from the multipurpose feeder.
From the Paper menu, set the Paper Type to Transparency.
Use transparencies designed specifically for laser/LED printers. Transparencies must be able to withstand
temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
To prevent print quality problems, avoid getting fingerprints on the transparencies.
Before loading transparencies, flex the stack to prevent sheets from sticking together.
We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that
the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper or 25% cotton. Allcotton envelopes
must not exceed 70 g/m2 (20 lb bond) weight.
Use only new envelopes from undamaged packages.
To optimize performance and minimize jams, do not use envelopes that:
Have excessive curl or twist
Are stuck together or damaged in any way
Printing 91
Have windows, holes, perforations, cutouts, or embossing
Have metal clasps, string ties, or folding bars
Have an interlocking design
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed or closed position
Have bent corners
Have rough, cockle, or laid finishes
Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dualsided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:
Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
Do not use labels with slick backing material.
Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
Do not use labels with exposed adhesive.
Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between diecuts of the label.
Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a nonoozing adhesive.
Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, singleply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
From the Paper menu, set the Paper Type to Card Stock.
Select the appropriate Paper Texture setting.
Printing 92
Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semiliquid and volatile components into the printer.
Use grain short card stock when possible.
Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type Description
Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Verify Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.
Reserve Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.
Repeat Repeat prints and stores print jobs in the printer memory for reprinting.
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you choose to delete them.
For Windows Users
1With a document open, click File > Print, and then click Properties, Preferences, Options, or Setup.
2Click Other Options > Print and Hold.
3Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a fourdigit PIN.
4Click OK or Print.
5Go to the printer to release the print job.
Printing 93
From the home screen:
For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print
For other print jobs, navigate to:
Held jobs > your user name > your print job name > number of copies > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages popup menu, choose Job Routing.
3Select your print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a fourdigit PIN.
4Click OK or Print.
5Go to the printer to release the print job.
From the home screen:
For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print
For other print jobs, navigate to:
Held jobs > your user name > your print job name > number of copies > Print
Printing information pages
Printing a font sample list
1From the home screen, navigate to:
> Reports > Print Fonts
2Touch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Printing 94
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting.
Max Speed—Prints in color unless black only is selected in the driver. Prints in black only if the black only driver
setting is selected.
Max Yield—Switches from black to color based on the color content found on each page. Frequent color mode
switching can result in slower printing if the content of pages is mixed.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Configuration > Print Settings > Setup Menu.
3From the Printer Usage list, select Max Speed or Max Yield.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2From the Printer Usage list, select Max Speed or Max Yield.
3Touch .
Canceling a print job
Canceling a print job from the printer control panel
1Touch Cancel Jobs on the touch screen, or press on the keypad.
2Touch the job you want to cancel, and then touch Delete Selected Jobs.
Canceling a print job from the computer
For Windows users
1Open the printers folder:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type control printers.
cPress Enter, or click OK.
Printing 95
2Doubleclick the printer icon.
3Select the print job you want to cancel.
4From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1From the Apple menu, choose System Preferences > Print & Fax > Open Print Queue.
2From the printer window, select the print job you want to cancel.
3From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 or earlier:
1From the Finder, navigate to:
Go > Applications
2Doubleclick Utilities > Print Center or Printer Setup Utility.
3Doubleclick the printer icon.
4From the printer window, select the print job you want to cancel.
5From the icon bar at the top of the window, click the Delete icon.
Printing 96
Understanding printer menus
Menus list
Supplies Paper Menu Reports Settings
Replace Supply
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Imaging Unit
Magenta Imaging Unit
Yellow Imaging Unit
Black Imaging Unit
Waste Toner Bottle
Fuser
Transfer Module
Maintenance Kit
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Weight
Paper Loading
Custom Types
Custom Names
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
General Settings
Flash Drive Menu
Print Settings
Setup Menu
Finishing Menu
Quality Menu
Job Accounting Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Security Network/Ports Help
Miscellaneous Security Settings
Confidential Print
Disk Wiping
Security Audit Log
Set Date and Time
Active NIC
Standard Network or Network [x]*
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
* Depending on the printer setup, this menu appears as Standard Network, Wireless Network, or Network [x].
Understanding printer menus 97
Supplies menu
Menu item Description
Replace Supply
Waste Toner Bottle
Provides the option to reset the supply counter for the waste
toner bottle
Select Yes to reset the supply counter.
Select No to exit.
Cyan Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the cyan toner cartridge
Magenta Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the magenta toner cartridge
Yellow Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the yellow toner cartridge
Understanding printer menus 98
Menu item Description
Black Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the black toner cartridge
Cyan Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the cyan imaging unit
Magenta Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the magenta imaging unit
Yellow Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the yellow imaging unit
Black Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the black imaging unit
Waste Toner Bottle
Near Full
Replace
Missing
OK
Shows the status of the waste toner bottle
Understanding printer menus 99
Menu item Description
Fuser
Early Warning
Low
Replace
Missing
OK
Shows the status of the fuser
Transfer module
Early Warning
Low
Replace
Missing
OK
Shows the status of the transfer module
Maintenance Kit
OK
Replace
Shows the status of the maintenance kit
Paper menu
Default Source menu
Menu item Description
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Notes:
Tray 1 (standard tray) is the factory default setting.
From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.
If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.
Understanding printer menus 100
Paper Size/Type menu
Menu item Description
Tray [x] Size
(LEF) Letter
Legal
JIS B4
A3
11 x 17
Universal
(LEF) A4
Specifies the paper size loaded in each tray
Notes:
Letter is the US factory default setting. A4 is the international factory
default setting.
For trays with automatic size sensing, only the size detected by the
hardware appears.
If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in each tray
Notes:
Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
If available, a userdefined name appears instead of Custom Type [x].
If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Note: Only installed trays are listed in this menu.
Understanding printer menus 101
Menu item Description
MP Feeder Size
Letter
Legal
Executive
JIS B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5
Specifies the paper size loaded in the multipurpose feeder
Notes:
Letter is the US factory default setting. A4 is the international factory
default setting.
From the Paper menu, Configure MP Feeder must be set to Cassette
for MP Feeder to appear as a menu setting.
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in the multipurpose feeder
Notes:
Plain Paper is the factory default setting.
From the Paper menu, Configure MP Feeder must be set to Cassette
for MP Feeder to appear as a menu setting.
Note: Only installed trays are listed in this menu.
Understanding printer menus 102
Menu item Description
Manual Paper Size
Letter
Legal
Executive
JIS B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
A4
A5
A6
JIS B5
Specifies the size of the paper loaded manually
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded manually
Note: Plain Paper is the factory default setting.
Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
7 3/4 Envelope
9 Envelope
Other Envelope
Specifies the size of the envelope loaded manually
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Note: Only installed trays are listed in this menu.
Understanding printer menus 103
Menu item Description
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specifies the type of envelope loaded manually
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
Manual sets the multipurpose feeder only for manual feed print jobs.
First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Menu item Description
Substitute Size
All Listed
Off
Statement/A5
Letter/A4
11 x 17/A3
Substitutes a specified paper size if the requested paper size is not available
Notes:
All Listed is the factory default setting. All available substitutions are
allowed.
Off indicates that no size substitutions are allowed.
Setting a size substitution lets the print job continue without a Change
Paper message appearing.
Paper Weight menu
Menu item Description
Plain Weight
Normal
Heavy
Light
Specifies the relative weight of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Weight
Normal
Heavy
Light
Specifies the relative weight of the card stock loaded
Notes:
Normal is the factory default setting.
Settings appear only if card stock is supported.
Understanding printer menus 104
Menu item Description
Transparency Weight
Normal
Heavy
Light
Specifies the relative weight of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Weight
Normal
Heavy
Light
Specifies the relative weight of the recycled paper loaded
Note: Normal is the factory default setting.
Glossy Weight
Normal
Heavy
Light
Specifies the relative weight of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Weight
Heavy
Specifies the relative weight of the glossy paper loaded
Note: Heavy is the factory default setting.
Labels Weight
Normal
Heavy
Light
Specifies the relative weight of the labels loaded
Note: Normal is the factory default setting.
Vinyl Labels Weight
Normal
Heavy
Light
Specifies the relative weight of vinyl labels loaded
Note: Normal is the factory default setting.
Bond Weight
Normal
Heavy
Light
Specifies the relative weight of the bond paper loaded
Note: Normal is the factory default setting.
Envelope Weight
Normal
Heavy
Light
Specifies the relative weight of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Weight
Heavy
Light
Normal
Specifies the relative weight of the envelopes loaded
Note: Heavy is the factory default setting.
Letterhead Weight
Normal
Heavy
Light
Specifies the relative weight of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Weight
Normal
Heavy
Light
Specifies the relative weight of the preprinted paper loaded
Note: Normal is the factory default setting.
Understanding printer menus 105
Menu item Description
Colored Weight
Normal
Heavy
Light
Specifies the relative weight of the colored paper loaded
Note: Normal is the factory default setting.
Light Weight
Light
Specifies the relative weight of the paper loaded
Note: Light is the factory default setting.
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded
Note: Heavy is the factory default setting.
Rough/Cotton Weight
Normal
Heavy
Light
Specifies the relative weight of the cotton paper loaded
Note: Normal is the factory default setting.
Custom [x] Weight
Normal
Heavy
Light
Specifies the relative weight of the custom paper loaded
Notes:
Normal is the factory default setting.
Settings appear only if the custom type is supported.
Paper Loading menu
Menu item Description
Card Stock Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Card Stock as the paper type
Note: Off is the factory default setting.
Recycled Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Recycled as the paper type
Note: Off is the factory default setting.
Glossy Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Glossy as the paper type
Note: Off is the factory default setting.
Heavy Glossy Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Heavy Glossy as the paper type
Note: Off is the factory default setting.
Labels Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Labels as the paper type
Note: Off is the factory default setting.
Notes:
Duplex sets the printer default to 2sided printing for every print job unless 1sided printing is selected from Print
Properties.
If Duplex is selected, then all print jobs are sent through the duplex unit, including 1sided print jobs.
Understanding printer menus 106
Menu item Description
Vinyl Labels Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Vinyl Labels as the paper type
Note: Off is the factory default setting.
Bond Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Bond as the paper type
Note: Off is the factory default setting.
Letterhead Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Letterhead as the paper type
Note: Off is the factory default setting.
Preprinted Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Preprinted as the paper type
Note: Off is the factory default setting.
Colored Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Colored as the paper type
Note: Off is the factory default setting.
Light Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Light as the paper type
Note: Off is the factory default setting.
Heavy Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Heavy as the paper type
Note: Off is the factory default setting.
Rough/Cotton Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type
Note: Off is the factory default setting.
Custom [x] Loading
Off
Duplex
Determines whether 2sided printing occurs for all print jobs that
specify Custom [x] as the paper type
Notes:
Off is the factory default setting.
Custom [x] Loading is available only if the custom paper type is
supported.
Notes:
Duplex sets the printer default to 2sided printing for every print job unless 1sided printing is selected from Print
Properties.
If Duplex is selected, then all print jobs are sent through the duplex unit, including 1sided print jobs.
Understanding printer menus 107
Custom Types menu
Menu item Description
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Associates a paper or specialty media type with a factory default Custom
Type [x] name or a userdefined Custom Name created from the Embedded
Web Server or from MarkVisionTM Professional
Notes:
Paper is the factory default setting.
The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
Paper is the factory default setting.
The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Custom Names menu
Menu item Definition
Custom Name [x]
[none]
Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Universal Setup menu
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the unit of measure
Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–48 inches
76–1219 mm
Sets the portrait width
Notes:
11.69 inches is the US factory default setting. Inches can be
increased in 0.01inch increments.
296.9 mm is the international factory default setting. Millimeters
can be increased in 1mm increments.
If the width exceeds the maximum, then the printer uses the
maximum width allowed.
Understanding printer menus 108
Menu item Description
Portrait Height
3–48 inches
76–1219 mm
Sets the portrait height
Notes:
48 inches is the US factory default setting. Inches can be increased in
0.01inch increments.
1219 mm is the international factory default setting. Millimeters can
be increased in 1mm increments.
If the height exceeds the maximum, then the printer uses the
maximum height allowed.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
Short Edge is the factory default setting.
Long Edge appears only if the longest edge is shorter than the
maximum width supported by the tray.
Reports menu
Reports menu
Menu item Description
Menu Settings Page Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information
Device Statistics Prints a report containing printer statistics such as supply information and details
about printed pages
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or in printers connected
to print servers.
Network [x] Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
This selection is available when more than one network option is installed.
This menu item appears only in network printers or in printers connected
to print servers.
Profiles List Prints a list of profiles stored in the printer
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report of all the fonts available for the printer language currently set in
the printer
Note: A separate list is available for PCL and PostScript emulations.
Understanding printer menus 109
Menu item Description
Print Directory Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Note: Make sure the optional flash memory or printer hard disk is installed
correctly and working properly.
Asset Report Prints a report containing printer asset information, such as serial number and
model name
Note: The report contains text and UPC barcodes that can be scanned into an
asset database.
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
[list of available network cards]
Notes:
Auto is the factory default setting.
This menu item appears only if an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
On is the factory default setting.
When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
On is the factory default setting.
When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
Understanding printer menus 110
Menu item Description
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
Auto is the factory default setting.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Network Buffer
Auto
3KB to [maximum size allowed]
Sets the size of the network input buffer
Notes:
Auto is the factory default setting.
The value can be changed in 1KB increments.
The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:
Off is the factory default setting.
On buffers print jobs on the printer hard disk.
Auto buffers print jobs only if the printer is busy processing data from another
input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
Auto is the factory default setting.
Off filters print jobs using the standard protocol.
On processes raw binary PostScript print jobs.
Understanding printer menus 111
Menu item Description
Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Displays and sets the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or
Network Reports
Menu item Description
Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0
10–225
Sets the amount of time in seconds before a network print job is canceled
Note: 90 seconds is the factory default setting.
Understanding printer menus 112
Menu item Description
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item Description
Activate
On
Off
Activates TCP/IP
Note: On is the factory default setting.
Set Hostname Lets you set the current TCP/IP hostname
Note: This can be changed only from the Embedded Web Server.
IP Address Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP netmask
Gateway Lets you view or change the current TCP/IP gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Note: On is the factory default setting.
Enable RARP
On
Off
Specifies the RARP address assignment setting
Note: On is the factory default setting.
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
Note: Yes is the factory default setting.
Understanding printer menus 113
Menu item Description
WINS Server Address Lets you view or change the current WINS server address
Enable DDNS
Yes
No
Lets you view or change the current DDNS setting
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
Lets you view or change the current mDNS setting
Note: Yes is the factory default setting.
DNS Server Address Lets you view or change the current DNS server address
Enable HTTPS
Yes
No
Lets you view or change the current HTTPS setting
Note: Yes is the factory default setting.
IPv6 menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
Set Hostname Lets you set the hostname
Note: These settings can be changed only from the Embedded Web
Server.
View Address
View Router Address
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Understanding printer menus 114
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item Description
WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time
WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point
WPS Auto Detect
Disable
Enable
Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.
Network Mode
Ad hoc
Infrastructure
Specifies the network mode
Notes:
Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.
Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g
Specifies the wireless standard for the wireless network
Note: The 802.11b/g/n is the factory default setting.
Choose Network
[list of available networks]
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method that a wireless network uses
Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of WiFi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk
Menu item Description
Activate
Yes
No
Activates AppleTalk support
Note: Yes is the factory default setting.
View Name Shows the assigned AppleTalk name
Note: The name can be changed only from the Embedded Web Server.
Understanding printer menus 115
Menu item Description
View Address Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
[default]
[list of zones available on the network]
Provides a list of AppleTalk zones available on the network
Note: When “default” is selected, the printer uses the AppleTalk zone that the
router identifies as the default zone for the network. If no default zone exists,
then the zone marked with an * is the default setting.
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 116
Menu item Description
USB Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the USB input buffer
Notes:
Auto is the factory default setting.
Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.
The USB buffer size value can be changed in 1-KB increments.
The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu only
appears if a formatted printer hard disk is installed.
Notes:
Off is the factory default setting.
On buffers jobs on the printer hard disk.
Auto buffers print jobs only if the printer is busy processing data from another
input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
Auto is the factory default setting.
On processes raw binary PostScript print jobs.
Off filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Understanding printer menus 117
Parallel [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
Auto is the factory default setting.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the parallel input buffer
Notes:
Auto is the factory default setting.
Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.
The parallel buffer size setting can be changed in 1KB increments.
The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 118
Menu item Description
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
Off is the factory default setting.
On buffers print jobs on the printer hard disk.
Auto buffers print jobs only if the printer is busy processing data from another
input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Notes:
On is the factory default setting.
Off disables parallel port negotiation.
Protocol
Fastbytes
Standard
Specifies the parallel port protocol
Notes:
Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
Standard tries to resolve parallel port communication problems.
Honor Init
Off
On
Determines if the printer honors printer hardware initialization requests from the
computer
Notes:
Off is the factory default setting.
The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe
Note: On is the factory default setting.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
Auto is the factory default setting.
Off filters print jobs using the standard protocol.
On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Understanding printer menus 119
Menu item Description
ENA gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Serial [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
On is the factory default setting.
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.
When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.
When set to Off, the printer does not perform NPA processing.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 120
Menu item Description
Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the serial input buffer
Notes:
Auto is the factory default setting.
Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.
The serial buffer size setting can be changed in 1KB increments.
The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.
On buffers print jobs on the printer hard disk.
Auto buffers print jobs only if the printer is busy processing data from another
input port.
Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
DTR is the factory default setting.
DTR/DSR is a hardware handshaking setting.
XON/XOFF is a software handshaking setting.
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Robust XON
Off
On
Determines whether the printer communicates availability to the computer
Notes:
Off is the factory default setting.
This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Understanding printer menus 121
Menu item Description
Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800
Specifies the rate at which data can be received through the serial port
Notes:
9600 is the factory default setting.
138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.
Data Bits
8
7
Specifies the number of data bits sent in each transmission frame
Note: 8 is the factory default setting.
Parity
None
Ignore
Even
Odd
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Honor DSR
Off
On
Determines whether the printer uses the DSR Signal
Notes:
Off is the factory default setting.
DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.
SMTP Setup menu
Menu item Description
Primary SMTP Gateway Specifies SMTP server gateway and port information
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying to
send an email
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the
printer
Understanding printer menus 122
Menu item Description
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
Disabled is the factory default setting.
When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAMMD5
DigestMD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to email
privileges
Note: “No authentication required” is the factory default setting.
DeviceInitiated Email
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.
Notes:
None is the factory default setting for Device and UserInitiated
Email.
Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.
UserInitiated Email
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session Email address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Understanding printer menus 123
Security menu
Miscellaneous Security Settings menu
Menu item Description
Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
“Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.
“Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.
“Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.
Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. 30 seconds is the factory
default setting.
Remote Login Timeout specifies how long a remote interface (for example, a
Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.
Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
This menu appears only if a formatted, non-defective printer hard disk is installed.
Once the limit is reached, the print job for that user name and that PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential print job stays in the printer before it is deleted
Notes:
If the Job Expiration setting is changed while confidential print jobs reside on the
printer RAM or printer hard disk, then the expiration time for those print jobs does not
change to the new default value.
If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs
Note: Off is the factory default setting.
Understanding printer menus 124
Menu item Description
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs needing verification
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs for printing at a later time
Note: Off is the factory default setting.
Disk Wiping menu
Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All
permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only if a formatted, non-defective printer hard disk is installed.
Menu item Description
Wiping Mode
Auto
Manual
Off
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:
Auto is the factory default setting.
Due to the large amount of resources required for Automatic Wiping,
activating this option may decrease printer performance, especially if the
printer requires hard disk space faster than it can be wiped and returned to
service.
Manual Wiping
Do not start now
Start now
Manual Wiping overwrites all disk space that has been used to hold data from a print
job that has been processed (printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:
“Do not start now” is the factory default setting.
If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Understanding printer menus 125
Menu item Description
Automatic Method
Single pass
Multiple pass
Automatic wiping marks all disk space used by a previous print job and does not
permit the file system to reuse this space until it has been cleared.
Only Automatic wiping enables users to activate disk wiping without having to turn
the printer off for an extended amount of time.
Notes:
“Single pass” is the factory default setting.
Highly confidential information should be wiped using only the Multiple pass
method.
Manual Method
Single pass
Multiple pass
Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:
“Single pass” is the factory default setting.
Highly confidential information should be wiped using only the Multiple pass
method.
Scheduled Method
Single pass
Multiple pass
Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:
“Single pass” is the factory default setting.
Highly confidential information should be wiped using only the Multiple Pass
method .
Scheduled wipes are initiated without displaying a user warning or
confirmation message.
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the audit log
Notes:
To export the audit log from the printer control panel, a flash drive must be
attached to the printer.
From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No
Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.
Understanding printer menus 126
Menu item Description
Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how audit logs are created
Notes:
Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.
Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.
Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.
With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Menu item Description
Current Date and Time Shows the current date and time settings for the printer
Manually Set Date and Time
[input date/time]
Notes:
Date and Time is set in YYYY-MM-DD HH:MM format.
Manually setting the date and time sets Enable NTP to Off.
Time Zone
[list of time zones]
Note: GMT is the factory default setting.
Automatically observe DST
On
Off
Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Notes:
On is the factory default setting.
The setting is turned off if you manually set the date and time.
Understanding printer menus 127
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: Some languages may not be available for all printers.
EcoMode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Notes:
Off is the factory default setting. Off resets the printer to its
factory default settings.
Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.
Energy/Paper minimizes the use of power, paper and
specialty media.
Paper minimizes the amount of paper and specialty media
needed for a print job by duplexing each page.
Performance may be affected, but print quality is not.
Understanding printer menus 128
Menu item Description
Quiet Mode
Off
On
Reduces the amount of noise produced by the printer
Notes:
Off is the factory default setting. This setting supports the
performance specifications of your printer.
On configures the printer to produce as little noise as
possible. This setting is best suited for printing text and line
graphics.
For optimal printing of colorrich documents, set Quiet
Mode to Off.
Selecting Photo from the driver may disable Quiet Mode
and provide better print quality and full speed printing.
Run Initial setup
Yes
No
Runs the setup wizard
Notes:
Yes is the factory default setting.
After completing the setup wizard, the default value
becomes No.
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1
Specifies a language for the printer control panel keyboard.
Understanding printer menus 129
Menu item Description
Paper Sizes
US
Metric
Specifies the default paper measurement
Notes:
The initial setting is determined by your country or region
selection in the initial setup wizard.
Changing this setting also changes the default for each
input source in the Paper Size/Type menu.
When set to Metric, the printer supports lettersize and
11 x 17 paper in the standard 150sheet tray and
multipurpose feeder.
Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
[x] Imaging Unit
Fuser
Transfer Module
Specifies what is displayed on the upper left and right corners of
the home screen
For the Left side and Right side menus, select from the following
options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
For the [x] Toner, [x] Imaging Unit, Fuser, and Transfer Module
menus, select from the following options:
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
IP Address is the factory default setting for Left side.
Date/Time is the factory default setting for Right side.
“Do not display” is the factory default setting for “When to
display.
Default is the factory default setting for Message to
Display.
Understanding printer menus 130
Menu item Description
Displayed Information
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors
Lets you customize the displayed information for Waste Toner
Bottle, Paper Jam, Load Paper, and Service Errors
Select from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
No is the factory default setting for Display.
Default is the factory default setting for Message to
Display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by user
Forms and Favorites
EcoSettings
Showroom
Change Background
Lets you add or remove icons and buttons that appear on the
home screen
Available options for each icon or button are:
Display
Do Not Display
Date Format
[MMDDYYYY]
[DDMMYYYY]
[YYYYMMDD]
Specifies the format for the printer date
Time Format
12 hour
24 hour
Specifies the format for the printer time
Note: 12 hour is the factory default setting.
Screen Brightness
20–100
Specifies the brightness of the printer control panel screen
Note: 100 is the factory default setting.
Understanding printer menus 131
Menu item Description
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Sets the audio volume for the buttons
Notes:
On is the factory default setting for Button Feedback.
5 is the factory default setting for Volume.
Show Bookmarks
Yes
No
Determines whether or not the Bookmarks icon is displayed
Notes:
Yes is the factory default setting.
The Bookmarks icon appears inside Held Jobs. If Show
Bookmarks is set to No, then the Held Jobs icon is only
displayed on the home screen if one or more held jobs exist
in the printer.
Web Page Refresh Rate
30–300
Specifies the number of seconds between Embedded Web Server
refreshes
Note: 120 seconds is the factory default setting.
Contact Name Specifies a contact name for the printer
Location Specifies the location of the printer
Note: The location will be stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Sets an alarm to sound when the printer requires user
intervention
Available options for each alarm type are:
Single
Continuous
Off
Notes:
Single is the factory default setting for Alarm Control and
Cartridge Alarm. Single sounds three quick beeps.
Continuous repeats three beeps every 10 seconds.
Off means no alarm will sound.
Timeouts
Standby Mode
Disabled
1–240
Specifies the number of minutes of inactivity before the system
enters a lower power state
Note: 15 minutes is the factory default setting.
Understanding printer menus 132
Menu item Description
Timeouts
Sleep Mode
Disabled
1–240
Specifies the number of minutes of inactivity before some systems
begin entering a minimum power state
Notes:
5 minutes is the factory default setting.
A lower setting conserves more energy, but may require
longer warmup times.
Select the lowest setting if the printer shares an electrical
circuit with room lighting.
Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warmup time.
Sleep Mode does not interact with Standby Mode.
Timeouts
Screen Timeout
15–300
Sets the amount of time (in seconds) the printer waits before
returning to a Ready state
Note: 30 is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Sets the amount of time (in seconds) the printer waits to receive
an endofjob message before canceling the remainder of the
print job
Notes:
90 is the factory default setting.
When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see if
any new print jobs are waiting.
Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print
jobs.
Timeouts
Wait Timeout
Disabled
15–65535
Sets the amount of time (in seconds) the printer waits for
additional data before canceling a print job
Notes:
40 is the factory default setting.
Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Timeouts
Job Hold Timeout
5–255
Sets the amount of time (in seconds) the printer waits for user
intervention before it holds jobs that require unavailable
resources and continues to print other jobs in the print queue
Notes:
30 is the factory default setting.
This menu appears only when a printer hard disk is
installed.
Understanding printer menus 133
Menu item Description
Print Recovery
Auto Continue
Disabled
5–255
Lets the printer handle print jobs even after the printer has gone
offline within a specified time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
Auto
On
Off
Specifies whether the printer reprints jammed pages
Notes:
Auto is the factory default setting. The printer reprints
jammed pages if there is still enough memory to perform
the task.
On sets the printer to always reprint jammed pages.
Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have
printed otherwise
Notes:
Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
On sets the printer to process the whole page so that the
entire page prints.
Press Sleep Button
Sleep
Hibernate
Do Nothing
Determines how the printer, while in Idle state, reacts to a short
press of the Sleep button
Notes:
Sleep is the factory default setting for Press Sleep Button.
Sleep or Hibernate sets the printer to operate at a lower
power configuration.
If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.
Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
If the printer is in Hibernate mode, then the touch screen is
completely off and the Sleep button turns amber in color
and blinks.
Understanding printer menus 134
Menu item Description
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determines how the printer while in Idle state, reacts to a long
press of the Sleep button
Notes:
Do Nothing is the factory default setting.
Sleep or Hibernate sets the printer to operate at a lower
power configuration.
If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.
Press and hold the Sleep button for 3 seconds or longer to
enter Hibernate mode.
Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
Do Not Restore is the factory default setting. Do Not
Restore keeps the userdefined settings.
Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored in
flash memory or on a printer hard disk are not affected.
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Paper Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Color
Color
Black Only
Generates color outputs
Note: Color is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specifies whether prints are on one side or on both sides of the paper
Note: 1 sided is the factory default setting.
Understanding printer menus 135
Menu item Description
Duplex Binding
Long Edge
Short Edge
Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
Short Edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiplepage document
Notes:
Auto is the factory default setting. The printer chooses between portrait and
landscape.
This setting applies if Paper Saver in this menu is not set to Off.
Paper Saver
Off
2Up
3Up
4Up
6Up
9Up
12Up
16Up
Specifies that multiplepage images be printed on one side of a paper
Notes:
Off is the factory default setting.
The number selected is the number of page images that will print per side.
Paper Saver Border
None
Solid
Prints a border around each page image when using Paper Saver
Notes:
None is the factory default setting.
This setting applies if Paper Saver in this menu is not set to Off.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiplepage images when using Paper Saver
Notes:
Horizontal is the factory default setting.
Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
This setting applies if Paper Saver in this menu is not set to Off.
Understanding printer menus 136
Menu item Description
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
Off is the factory default setting.
Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
Between Jobs inserts a blank sheet between print jobs.
Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Sheet Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
Tray 1 (standard tray) is the factory default setting.
From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
PS Emulation is the factory default printer language.
Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
Off
On
Specifies that print jobs be removed from the print queue if they
require unavailable printer options or custom settings. They are
stored in a separate print queue, so other jobs print normally. When
the missing information and/or options are obtained, the stored
jobs print.
Notes:
Off is the factory default setting.
This menu appears only when a non-readonly printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Understanding printer menus 137
Menu item Description
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
Normal is the factory default setting. When attempting to
print data in the nonprintable area defined by the Normal
setting, the printer clips the image at the boundary.
Whole Page allows the image to be moved into the
nonprintable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
Whole Page only affects pages printed using a PCL 5e
interpreter. This setting has no effect on pages printed using
the PCL XL or PostScript interpreter.
Printer Usage
Max Speed
Max Yield
Sets color toner use in printing
Notes:
Max Speed is the default printer setting.
The printer driver is capable of overriding this setting
Black Only Mode
Off
On
Sets the printer to print text and graphics using only the black print
cartridge
Note: Off is the factory default setting.
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
RAM is the factory default setting. Storing downloads in RAM
is temporary.
Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
This menu appears only when a flash and/or disk option is
installed.
Resource Save
Off
On
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
On retains the downloads during language changes and
printer resets. If the printer runs out of memory, then 38
Memory Full appears, and downloads are not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Note: Alphabetical is the factory default setting. Print jobs always
appear in alphabetical order on the printer control panel.
Understanding printer menus 138
Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write or writeprotected.
Menu item Description
Job Accounting Log
Off
On
Determines if the printer creates a log of the print jobs it receives
Note: Off is the factory default setting.
Job Accounting Utilities Lets you print and delete log files or export them to a flash drive
Accounting Log Frequency
Monthly
Weekly
Determines how often a log file is created
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
Email Current Log
Email & Delete Current Log
Post Current Log
Post & Delete Current Log
Determines how the printer responds when the frequency threshold expires
Note: None is the factory default setting.
Disk Near Full Level
1–99
Off
Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action
Note: 5MB is the factory default setting.
Disk Near Full Action
None
Email Current Log
Email & Delete Current Log
Email & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when the printer hard disk is nearly full
Notes:
None is the factory default setting.
The value defined in Disk Near Full Level determines when this action is
triggered.
Disk Full Action
None
Email & Delete Current Log
Email & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when disk usage reaches the maximum limit
(100MB)
Note: None is the factory default setting.
URL to Post Logs Determines where the printer posts job accounting logs
Understanding printer menus 139
Menu item Description
Email Address to Send Logs Specifies the email address to which the device sends job accounting logs
Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2sided) printing is set as the default for all print jobs
Notes:
1 sided is the factory default setting.
You can set 2-sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop-up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
Long Edge is the factory default setting.
Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape).
Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
On is the factory default setting. No pages will be collated.
The On setting stacks the print job sequentially.
Both settings print the entire job the number of times specified by the Copies
menu setting.
Understanding printer menus 140
Menu item Description
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
Off is the factory default setting.
Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
Between Jobs inserts a blank sheet between print jobs.
Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
Off
2Up
3Up
4Up
6Up
9Up
12Up
16Up
Specifies that multiplepage images be printed on one side of a sheet of paper
Notes:
Off is the factory default setting.
The number selected is the number of page images that will print on each
page.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiplepage images
Notes:
Horizontal is the factory default setting.
Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiplepage sheet
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver Border
None
Solid
Prints a border on each page image
Note: None is the factory default setting.
Understanding printer menus 141
Quality menu
Menu item Description
Print Mode
Color
Black Only
Specifies whether images are printed in monochrome grayscale or in color
Note: Color is the factory default setting.
Color Correction
Auto
Off
Manual
Adjusts the color output on the printed page
Notes:
Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
Off turns off color correction.
Manual allows customization of the color tables using the settings available from
the Manual Color menu.
Due to the differences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution
1200 Image Q
Specifies the printed output resolution
Toner Darkness
1–5
Lightens or darkens the printed output
Notes:
4 is the factory default setting.
Selecting a smaller number can help conserve toner.
If Print Mode is set to Black Only, a setting of 5 increases toner density and
darkness to all print jobs.
If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Off
On
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
Off is the factory default setting.
You can set this option from the software program. For Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print
dialog and popup menus.
To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in the address field of your Web browser.
Color Saver
Off
On
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:
Off is the factory default setting.
On overrides Toner Darkness settings.
Understanding printer menus 142
Menu item Description
RGB Brightness
6 to 6
Adjusts brightness in color outputs
Notes:
0 is the factory default setting.
6 is the maximum decrease. 6 is the maximum increase.
This does not affect files where CMYK color specifications are being used.
RGB Contrast
0–5
Adjusts contrast in color outputs
Notes:
0 is the factory default setting.
This does not affect files where CMYK color specifications are being used.
RGB Saturation
0–5
Adjusts saturation in color outputs
Notes:
0 is the factory default setting.
This does not affect files where CMYK color specifications are being used.
Color Balance
Cyan
5 to 5
Magenta
5 to 5
Yellow
5 to 5
Black
5 to 5
Reset Defaults
Adjusts color in printed output by increasing or decreasing the amount of toner being
used for each color
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Notes:
Selecting any setting prints the sample.
Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
Understanding printer menus 143
Menu item Description
Manual Color
RGB Image
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off
RGB Text
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off
RGB Graphics
Vivid
sRGB Display
Display True Black
sRGB Vivid
Off
Customizes the RGB color conversions
Notes:
sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.
Vivid applies a color conversion table that produces brighter, more saturated
colors.
Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.
Off turns off color conversion.
Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Customizes the CMYK color conversions
Notes:
US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.
Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.
Vivid CMYK increases color saturation for the US CMYK color conversion table.
Off turns off color conversion.
Spot Color Replacement Provides the capability to assign specific CMYK values to named spot colors
Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output
Notes:
Adjusting color starts when the menu is selected. Adjusting appears on the
display until the process is finished.
Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.
Understanding printer menus 144
Utilities menu
Menu item Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.
Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Format Flash
Yes
No
Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:
Yes deletes all data stored in flash memory.
No cancels the format request.
Flash memory refers to the memory added by installing a flash memory option
card in the printer.
A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.
The flash memory option card must not be read/write or writeprotected.
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:
Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.
Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace Assists in isolating the source of a print job problem
Notes:
When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
Understanding printer menus 145
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
PDF menu
Menu item Description
Scale to Fit
No
Yes
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
Off
On
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Lock PS Startup Mode
Off
On
Enables users to disable the SysStart file
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
Resident is the factory default setting.
This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.
Make sure the flash memory option or printer hard disk is not
read/write, write, or passwordprotected.
Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On
Enhances the contrast and sharpness of lowresolution images and smooths
their color transitions
Notes:
Off is the factory default setting.
Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
Understanding printer menus 146
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
Resident is the factory default setting. Resident shows the factory default
set of fonts downloaded in RAM.
Flash and Disk settings show all fonts resident in that option.
The Flash option must be properly formatted and cannot be read/write,
write, or passwordprotected.
Download shows all the fonts downloaded in RAM.
All shows all fonts available to any option.
Font Name
Courier 10
Identifies a specific font and the option where it is stored
Note: Courier 10 is the factory default setting. Courier 10 shows the font
name, font ID, and the storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for download.
Symbol Set
10U PC8
12U PC850
Specifies the symbol set for each font name
Notes:
10U PC8 is the US factory default setting. 12U PC850 is the international
factory default setting.
A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
12 is the factory default setting.
Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
Point sizes can be increased or decreased in 0.25point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
10 is the factory default setting.
Pitch refers to the number of fixedspace characters per inch (cpi).
Pitch can be increased or decreased in 0.01cpi increments.
For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Understanding printer menus 147
Menu item Description
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
Notes:
Portrait is the factory default setting. Portrait prints text and graphics
parallel to the short edge of the page.
Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
60
64
Specifies the number of lines that print on each page
Notes:
60 is the US factory default setting. 64 is the international default setting.
The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4size paper
Notes:
198 mm is the factory default setting.
The 203mm setting sets the width of the page to allow the printing of
eighty 10pitch characters.
PCL Emulation Settings
Auto CR after LF
Off
On
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
Off
On
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
Off is the factory default setting.
None is not an available selection. It is only displayed when it is selected
by the PCL 5 interpreter. It also ignores the Select Paper Feed command.
0–199 allows a custom setting to be assigned.
Understanding printer menus 148
Menu item Description
Tray Renumber
View Factory Defaults
None
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
HTML menu
Menu Item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
12 pt is the factory default setting.
Font size can be increased in 1point increments.
Understanding printer menus 149
Menu item Description
Scale
1–400%
Scales the default font for HTML documents
Notes:
100% is the factory default setting.
Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
19 mm is the factory default setting.
Margin size can be increased in 1mm increments.
Backgrounds
Print
Do Not Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
Off
On
Inverts bitonal monochrome images
Notes:
Off is the factory default setting.
This setting does not apply to GIF or JPEG images.
Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left
Scales the image to fit the selected paper size
Notes:
Best Fit is the factory default setting.
When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Understanding printer menus 150
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Lexmark Web site at www.lexmark.com.
Menu item Description
Print All Guides Prints all the guides
Color Quality Provides information about adjusting and customizing color printing
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other speciality media
Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Guide Provides help in determining the printer part causing a repetitive defect
Menu Map Provides a list of the printer control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides part numbers for ordering supplies
Understanding printer menus 151
Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.
Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.
Nonvolatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.
Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
devicespecific functionality and cannot be used for long term storage for data that is not printrelated. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:
The printer is being decommissioned
The printer hard drive is being replaced
The printer is being moved to a different department or location
The printer is being serviced by someone from outside your organization
The printer is being removed from your premises for service
The printer is being sold to another organization
Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:
Degaussing—Flushes the hard drive with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.
Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.
Securing the memory before moving the printer 152
Erasing nonvolatile memory
Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.
Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.
4Touch Back > Exit Config Menu.
The printer will poweron reset, and then return to normal operating mode.
Erasing printer hard disk memory
Note: Your printer may not have a hard disk installed.
Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print,
copy, and fax jobs, by securely overwriting files that have been marked for deletion.
Using the printer control panel
1Turn off the printer.
2Hold down and
6MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3Touch Wipe Disk, and then touch one of the following:
Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.
4Touch Yes to proceed with disk wiping. A status bar will indicate the progress of the disk wiping task.
Note: Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Touch Back > Exit Config Menu.
The printer will poweron reset, and then return to normal operating mode.
Securing the memory before moving the printer 153
Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.
Using the Embedded Web Server
1From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, nondefective printer hard disk is
installed.
2From the Disk encryption menu, select Enable.
Notes:
Enabling disk encryption will erase the content of the printer hard disk.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
3Click Submit.
Using the printer control panel
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.
3Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:
Do not turn off the printer during the encryption process. Doing so may result in loss of data.
Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Touch Back, and then Exit Config Menu.
The printer will poweron reset, and then return to normal operating mode.
Securing the memory before moving the printer 154
Maintaining the printer
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lintfree cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
1Open the front door.
2Turn the toner lock lever to the right and pull the toner cartridge out.
1
Maintaining the printer 155
3Remove the imaging unit:
aOpen the internal cover.
bPush the imaging unit lock lever up and pull out the imaging unit.
1
4Locate the LED wipe at the end of the imaging unit. Make sure it is in the correct position.
Maintaining the printer 156
5Reinstall the imaging unit. When inserted into the printer, the LED wipe will rub across the row of LEDs, thus cleaning
the printhead lenses.
aInsert the imaging unit into the printer until it clicks into place.
bUsing both hands, push the sides of the internal cover firmly until the cover clicks into place.
1
2
2
Maintaining the printer 157
6Insert the toner cartridge into the printer and then turn the toner lock lever to the left.
2
7Repeat step 2–6 to for all imaging units.
8Close the front door.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Checking the status of supplies
Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Maintaining the printer 158
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.
Ordering toner cartridges
When 88.xx [color] cartridge low, or 88.xx [color] cartridge nearly low appears, order a
new cartridge.
When 88.2x Replace [color] cartridge appears, replace the specified cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low
print coverage (less than 1.25% for a color) for extended periods of time may negatively affect actual yield for that color
and may cause cartridge parts to fail prior to exhaustion of toner.
Recommended toner cartridges and part numbers
Part name Part number
Black highyield toner cartridge C925H2KG
Yellow highyield toner cartridge C925H2YG
Magenta highyield toner cartridge C925H2MG
Cyan highyield toner cartridge C925H2CG
Ordering imaging units
When 84.xx [Color] imaging unit low, or 84.xx [Color] imaging unit nearly low appears,
order a replacement imaging unit.
When 84.xx Replace [color] imaging unit and [color] cartridge appears, replace the specified
imaging unit and toner cartridge.
Maintaining the printer 159
Recommended imaging units and part numbers
Part name Part number
Black imaging unit C925X72G
Yellow imaging unit C925X75G
Magenta imaging unit C925X74G
Cyan imaging unit C925X73G
Ordering a fuser or a transfer module
When 80.xx Fuser life warning, 80.xx Fuser near life warning, or 83.xx Transfer
module life warning appears, order a replacement fuser or a transfer module.
When 80.xx Replace fuser or 83.xx Replace transfer module appears, install the new fuser or the
new transfer module. For installation information, see the documentation that came with the part.
Part name Part number
Fuser 40X6013 (110 volts)
40X6093 (220 volts)
Transfer module 40X6011
Ordering a waste toner bottle
When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82.xx Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name Part number
Waste toner bottle C925X76G
Maintaining the printer 160
Replacing Supplies
Replacing an imaging unit
1Open the front door.
Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more
than 10 minutes.
2Open the internal cover.
3Push the imaging unit lock lever up and pull out the imaging unit with the toner cartridge attached to it.
1
4Unpack the replacement imaging unit.
Maintaining the printer 161
5Peel off the black protective sheet and the toner sealing tape.
2
1
6Insert the imaging unit into the printer until it clicks it into place.
7Using both hands, push the sides of the internal cover firmly until the cover clicks into place.
1
2
2
8Unpack the toner cartridge, and then shake it to redistribute the toner.
Maintaining the printer 162
9Peel off the toner sealing tape.
10 Insert the toner cartridge and turn the lock lever to the left.
2
11 Close the front door.
Replacing a toner cartridge
1Open the front door.
Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more
than 10 minutes.
Maintaining the printer 163
2Turn the toner lock lever to the right and pull the toner cartridge out.
1
3Unpack the toner cartridge, and then shake it to redistribute the toner.
4Peel off the toner sealing tape.
5Insert the new cartridge into the printer and then turn the toner lock lever to the left.
2
Maintaining the printer 164
6Close the front door.
Replacing the waste toner bottle
1Turn the printer off.
2Open the front door.
3Open the internal cover.
4Pull out the used waste toner bottle.
Maintaining the printer 165
5Unpack the new waste toner bottle.
6Insert the new waste toner bottle into the printer.
7Using both hands, push the sides of the internal cover firmly until it clicks into place.
1
2
2
8Close the front door.
9From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu.
Maintaining the printer 166
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 167
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server
Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:
Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports
To access the Embedded Web Server for your printer:
1Type the printer IP address into the address field of your Web browser.
Notes:
If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.
If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2Press Enter.
Checking the virtual display
The virtual display works as an actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
The virtual display appears in the top left corner of the screen.
Administrative support 168
Checking the printer status
You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in the
maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the Embedded
Web Server.
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Administrative support 169
Clearing jams
By carefully selecting paper and specialty media and loading it properly, you can avoid most jams. If jams do occur,
follow the steps outlined in this chapter.
If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto,
then the printer reprints the jammed page if enough printer memory is available.
Note: Jam recovery is set to Auto by default.
Avoiding jams
Paper tray recommendations
Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
Push the tray in firmly after loading paper.
Paper recommendations
Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper.
Flex and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
Clearing jams 170
1
2
3
4
Area Jam numbers What to do
1 200 Open the side cover, and then remove any jams.
201 Open the side cover, and then remove any jams.
203 Open the side cover, and then remove any jams.
2 230 1Open the side cover.
2Lower the duplex unit, and then remove any jams.
231239 1Open the side cover.
2Lower the duplex unit, and then remove any jams.
3 24x 1Open the side cover, and then remove any jams.
2Open each tray, and then remove any jams.
4 250 1Remove all media from the multipurpose feeder.
2Flex and stack the media.
3Reload paper or media in the multipurpose feeder.
4Adjust the paper guides.
5Touch Continue, jam cleared.
Clearing jams 171
200 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Pull the jammed paper up and out to remove it from the paper path.
Notes:
Make sure all paper fragments are removed.
If the page is in the fuser, the fuser nip release lever should be lowered and should be switched to envelope
mode.
After removing the jammed page, return the lever to the proper position.
3Close the side door.
4Touch Continue, jam cleared.
Clearing jams 172
201 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Determine where the jam is located, and then remove it:
aIf the paper is visible under the fuser, then grasp it on each side and pull it out.
bIf the paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
1Lift the handles on each side of the fuser, and then pull to remove the fuser unit.
2Remove the jammed paper.
Clearing jams 173
Notes:
Make sure all paper fragments are removed.
Pull the jammed paper downwards.
If the paper is in the fuser, then the fuser nip release lever should be lowered and should be switched
to envelope mode.
After removing the jammed paper, return the lever to the proper position.
3Align the fuser unit using the handles on each side, and then place it back into the printer.
3Close the side door.
4Touch Continue, jam cleared.
203 paper jam
1Grasp any jammed paper visible in the standard exit bin, and then gently pull it out.
Notes:
Make sure all paper fragments are removed.
If the page is in the fuser, then the fuser nip release lever should be lowered and should be switched to
envelope mode.
After removing the jammed page, return the lever to the proper position.
2Touch Continue, jam cleared.
Clearing jams 174
230 paper jam
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1
2
3Close the cover on the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
231–239 paper jams
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clearing jams 175
1
2
3Close the cover of the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1Check the side access door to trays and then pull the jammed pages out.
1
2
Note: Make sure all paper fragments are removed.
Clearing jams 176
2Open Tray 1, and then pull the jammed pages straight up and out.
Note: Make sure all paper fragments are removed.
3Close Tray 1.
4Touch Continue, jam cleared.
Paper jam in one of the optional trays
1Check the side access door to trays and then pull the jammed pages out.
Note: Make sure all paper fragments are removed.
Clearing jams 177
2Open the specified tray, and then pull the jammed pages out.
Note: Make sure all paper fragments are removed.
3Close the tray.
4Touch Continue, jam cleared.
250 paper jam
1Remove any jammed pages from the multipurpose feeder.
2Load paper into the multipurpose feeder.
3Touch Continue, jam cleared.
Clearing jams 178
Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Understanding printer messages
Adjusting color
Wait for the process to complete.
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
Remove and reinsert the flash drive.
If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Troubleshooting 179
Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Close [tray] door
Close the specified tray door.
Close front or side door
Close the front or side door of the printer.
Troubleshooting 180
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Delete fonts, macros, and other data stored on the printer hard disk.
Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Insert Tray [x]
Insert the specified tray into the printer.
Install Tray [x]
Try one or more of the following:
Install the specified tray:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified tray.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Cancel the print job.
Troubleshooting 181
Load [src] with [custom type name]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job.
Load [src] with [type] [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Troubleshooting 182
Load Manual Feeder with [custom string]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Paper changes needed
Try one or more of the following:
Touch Use current supplies to clear the message and continue printing.
Cancel the current print job.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Restore held jobs?
Try one or more of the following:
Touch Restore to restore all held jobs stored on the printer hard disk.
Touch Do not restore if you do not want any print jobs to be restored.
Troubleshooting 183
Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Tray [x] paper size unsupported
The paper size in the specified tray is unsupported. Replace it with a supported paper size.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
30.xx Missing [color] cartridge and/or [color] imaging unit
Try one or more of the following:
Remove and reinstall the specified toner cartridge or imaging unit. For instructions on removing a toner cartridge
or imaging unit, touch More information.
Install a new toner cartridge or imaging unit, following the instruction sheet that came with the replacement part.
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.
34 Incorrect paper size, open [src]
Try one or more of the following:
Load the appropriate paper or specialty media in the proper tray.
Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
Touch Continue to clear the message and print using a different tray.
Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
Troubleshooting 184
Make sure the Print Properties or Print dialog settings have the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
Cancel the print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
Touch Continue to disable Resource Save and continue printing.
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
Install additional memory.
36 Printer service required
Touch Continue to clear the message or contact customer support.
37 Insufficient memory to collate job
Try one or more of the following:
Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
37 Insufficient memory, some held jobs will not be restored
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
Troubleshooting 185
38 Memory full
Try one or more of the following:
Touch Cancel job to clear the message.
Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
51 Defective flash detected
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option [x] error
Try one or more of the following:
Check that the serial cable is properly connected and is the correct one for the serial port.
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
Touch Continue to continue printing.
Turn the printer power off and then back on to reset the printer.
Troubleshooting 186
54 Standard network software error
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
54 Network [x] software error
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
Upgrade (flash) the network firmware in the printer.
55 Unsupported option in slot [x]
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
56 Parallel port [x] disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the serial port.
Make sure the Serial Buffer menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled.
Troubleshooting 187
56 Standard parallel port disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu is not set to Disabled.
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
The printer firmware has been updated.
Paper input options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the USB port.
The printer hard disk contains print jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
58 Too many disks installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess disks.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
58 Too many flash options installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Troubleshooting 188
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Input config error
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check if all tray configurations are correct. Remove unnecessary trays if needed.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
61 Remove defective disk
Try one or more of the following:
Remove the defective printer hard disk.
Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
Touch Continue to clear the message and continue processing.
Delete fonts, macros, and other data stored on the printer hard disk.
Install a printer hard disk with larger capacity.
80.xx Fuser near life warning
1Order a replacement fuser immediately.
2When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.
3Touch Continue to clear the message and continue printing.
80.xx Fuser life warning
Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.
Touch Continue to clear the message and continue printing.
Troubleshooting 189
80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.
80.xx Fuser missing
1Replace the fuser, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
82.xx Replace waste toner bottle
1Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.
1Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
83.xx Transfer module life warning
1Replace the transfer module, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
83.xx Transfer module missing
Insert the transfer module into the printer.
83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.
84 Defective [color] imaging unit
The specified imaging unit is either missing or not functioning properly. Try one or more of the following:
Remove the specified imaging unit, and then reinstall it.
Remove the specified imaging unit , and then install a new one.
Troubleshooting 190
84.xx [color] imaging unit nearly low
1Order a replacement imaging unit.
2When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the
replacement part.
3Touch Continue to clear the message and continue printing.
84.xx [color] imaging unit low
1Order a replacement imaging unit immediately.
2When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the
replacement part.
3Touch Continue to clear the message and continue printing.
84.xx Replace [color] imaging unit and [color] cartridge
1Replace the imaging unit and color cartridge, following the instruction sheets that came with the replacement parts.
2Touch Continue to clear the message and continue printing.
84 Unsupported [color] imaging unit
Replace the specified imaging unit to continue printing.
88.xx [color] cartridge nearly low
1Order a replacement toner cartridge.
2Remove the specified cartridge.
3Firmly shake the cartridge sidetoside and fronttoback several times to redistribute the toner.
4Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
88.xx [color] cartridge low
1Order a replacement toner cartridge immediately.
2Remove the specified cartridge.
3Firmly shake the cartridge sidetoside and fronttoback several times to redistribute the toner.
4Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Troubleshooting 191
88.2x Replace [color] cartridge
The specified toner cartridge is empty.
1Replace the specified toner cartridge.
2Touch Continue to clear the message and continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Solving printing problems
Multiplelanguage PDF files do not print
The PDF files may contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon > Advanced > Print as image > OK > OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
Troubleshooting 192
CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
Make sure the internal print server is properly installed and that the printer is connected to the network.
Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
Delete the print job, and then print it again.
For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.
For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
Troubleshooting 193
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >
CHANGE THE ENVIRONMENTAL SETTINGS
When using EcoMode or Quiet Mode settings, you may notice a reduction in performance.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the paper type and paper size settings.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
Incorrect characters print
MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Troubleshooting 194
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
Load the same size and type of paper in each tray to be linked.
Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
Print a menu settings page and compare the settings for each tray.
If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks
INCREASE THE PRINT TIMEOUT VALUE
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout
2Increase the Print Timeout value, and then touch .
Troubleshooting 195
Solving home screen applications problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2Click Settings or Configuration.
3Click Device Solutions > Solutions (eSF) > System tab > Log.
4From the Filter menu, select an application status.
5From the Application menu, select an application, and then click Submit.
CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer from the wall outlet.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it.
Troubleshooting 196
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 56.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Paper tray problems
Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure the paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal Solutions Port does not operate correctly
Try one or more of the following:
CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.
Troubleshooting 197
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Internal print server does not operate correctly
Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
Make sure the internal print server is attached securely to the printer system board.
Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1Open the Software and Documentation CD.
2Click Additional.
3Under Publications on this CD, select Networking Guide.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Troubleshooting 198
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
TURN ON JAM RECOVERY
1From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2Touch the arrows next to Jam Recovery until On or Auto appears.
3Touch .
Troubleshooting 199
Solving print quality problems
If these suggestions do not correct the problem, then contact customer support. You may have a printer part that
requires adjustment or replacement.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
For Windows users, specify the size from Print Properties.
For Macintosh users, specify the size from the Page Setup dialog.
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Troubleshooting 200
Gray background
ABCDE
ABCDE
ABCDE
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
From the printer control panel Quality menu, change the setting.
For Windows users, change the setting from Print Properties.
For Macintosh users, change the setting from the Print dialog.
THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE
Replace the toner cartridge.
Incorrect margins
ABC
DEF
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
For Windows users, specify the size from Print Properties.
For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 201
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the defective imaging unit.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the transfer module.
CLEAN THE PRINTHEAD LENSES
Remove and reinstall the imaging unit. The LED wipe at the end of the imaging unit will rub across the row of LEDs,
thus cleaning the printhead lenses.
Paper curl
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Troubleshooting 202
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the worn or defective toner cartridge.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module. For more information, see the instruction sheet that came with the
replacement part.
MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 203
Print is too dark
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be
too high.
Change these settings from the printer control panel Quality menu.
For Windows users, change these settings from Print Properties.
For Macintosh users:
1Choose File > Print.
2From the Orientation pictures dropdown menu, choose Printer Features.
3Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
From the printer control panel Paper menu, check the Paper Type setting.
For Windows users, check this setting from Print Properties.
For Macintosh users, check this setting from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
Troubleshooting 204
Print is too light
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be
too low.
Change these settings from the printer control panel Quality menu.
For Windows users, change these settings from Print Properties
For Macintosh users:
1Choose File > Print.
2From the Orientation pictures dropdown menu, choose Printer Features.
3Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
From the printer control panel Paper menu, check the Paper Type setting.
For Windows users, check this setting from Print Properties.
For Macintosh users, check this setting from the Print dialog.
MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.
1Remove the toner cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 205
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Repeating defects appear on a page
Cause Solution
) )
)
)
)
If marks occur repeatedly in only one color and multiple times on a page:
The transfer module is defective. Replace the transfer module if the defects occur every:
38 mm (1.50 in.)
Troubleshooting 206
Cause Solution
An imaging unit is defective. Replace the imaging unit if the defects occur every:
41.0 mm (1.61 in.)
75.0 mm (2.95 in.)
If marks occur down the page repeatedly in all colors:
The fuser is defective. Replace the fuser if the defects occur every:
141 mm (5.55 in.)
Shadow images appear on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the imaging unit.
MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner
cartridge.
1Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Troubleshooting 207
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
Make sure the guides are not too far from the paper stack.
Make sure the guides are not pressing too lightly against the paper stack.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color pages
Try one or more of the following:
MAKE SURE THE IMAGING UNIT IS INSTALLED CORRECTLY AND IS NOT DEFECTIVE
Remove and then reinstall the imaging unit. If the problem continues, the imaging unit may need to be replaced.
MAKE SURE THE TONER CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON
TONER
Remove and reinstall the toner cartridges.
Make sure toner is distributed evenly within the toner cartridge:
1Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the
print quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 208
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
From the printer control panel Paper Menu, select Default Source.
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and popup menus.
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE
Replace the worn, defective, or empty toner cartridge.
CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see or clean any visible toner from the paper path. If the problem persists, then contact Customer
Support.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
From the printer control panel Paper menu, select Default Source
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and popup menus.
Troubleshooting 209
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE
Replace the worn, defective, or empty toner cartridge.
CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Toner fog or background shading appears on the page
Cause Solution
Toner cartridge may be defective or installed incorrectly. Reinstall or replace the toner cartridge.
Transfer module may be worn or defective. Replace the transfer module.
Imaging unit may be worn or defective. Replace the imaging unit.
Fuser may be worn or defective. Replace the fuser.
Toner may be in the paper path. Call for service.
Printer may not have recalibrated recently. Perform color adjust from the Quality menu.
Application may specify an offwhite background. Check the application.
Toner rubs off
Cause Solution
Specialty media is being used. Make sure the correct Paper Type is selected.
The Paper Weight setting in the Paper Menu is
wrong for the type of paper being used.
Change the Paper Weight from Normal to Heavy. If necessary, change
Paper Texture from Normal to Rough.
Fuser is worn or defective. Replace the fuser.
Fuser is in envelope mode. Open the side door. Make sure that the green lever on the left side of
the fuser is not in envelope mode.
Toner specks
Cause Solution
Toner cartridges may be worn or defective. Replace the defective or worn cartridges.
Toner is in the paper path. Call for service.
The imaging unit may be defective. Replace the defective imaging unit.
Troubleshooting 210
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1From the printer control panel Paper menu, check the Paper Type setting.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
Uneven print density
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE OR WORN TONER CARTRIDGE
Replace the worn or defective toner cartridge.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the defective imaging unit.
Solving color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
Troubleshooting 211
What is CMYK color?
Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce
a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK color is a method of describing
colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they
commonly let you modify the color of each object in a document. For more information, see the software application
Help section.
How does the printer know what color to print?
When you print a document, information describing the type and color of each object is sent to the printer. The color
information is passed through color conversion tables that translate the color into the appropriate amounts of cyan,
magenta, yellow, and black toner needed to produce the desired color. The object type information lets different
color conversion tables be used for different types of objects. For example, it is possible to apply one type of color
conversion table to text while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide preferred color quality for the majority of printouts.
Why doesn't the printed color match the color that I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain colormatching problems, see the question, “How
can I match a particular color (such as a color in a corporate logo)?”
The printed page appears tinted. Can I slightly adjust the color?
Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too red).
This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these
instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets you make subtle
adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan,
magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner
used for the chosen color. For example, if you believe the overall printed page to be too red, then decreasing both
magenta and yellow could potentially improve color.
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.
Make sure to print on the recommended type of color transparencies. For more information about the paper and
media specifications, see the User's Guide on the Software and Documentation CD.
What is manual color correction?
The color conversion tables applied to each object when using the default Auto Color Correction setting generate
preferred color for the majority of documents. Occasionally, you may want to apply a different color table mapping.
This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.
Troubleshooting 212
Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color
menu.
You can select any of the different color conversion tables for RGB or CMYK:
Color conversion table Settings
RGB sRGB Display
Display–True Black
sRGB Vivid
Vivid
Off
CMYK US CMYK
Euro CMYK
Vivid CMYK
Off
Note: The Manual Color Correction setting is not useful if the software application does not specify colors with
RGB or CMYK combinations. It is also not effective in situations where the software application or the computer
operating system controls the adjustment of colors.
How can I match a particular color (such as a corporate logo)?
Occasionally, you may have a need for the printed color of a particular object to closely match a specific color. For
example, you may need to match the color of a corporate logo. While instances can occur in which the printer cannot
exactly reproduce the desired color, you should be able to identify adequate color matches for the majority of cases.
The Color Samples menu item can provide useful information in helping solve this particular type of colormatching
problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the
Color Samples values generates a multiplepage printout consisting of hundreds of colored boxes. Either a CMYK or
RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained
by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.
You can examine the color samples pages and identify the box whose color is the closest to the desired color. The
color combination labeled on the box can then be used for modifying the color of the object in a software application.
For instructions, see the software application Help. Manual Color Correction may be necessary to utilize the selected
color conversion table for the particular object.
Selecting which Color Samples pages to use for a particular colormatching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software application (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; no color conversion is implemented.
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist where the software application or the computer
operating system adjusts the RGB or CMYK combinations specified in the application through color management.
The resulting printed color may not be an exact match of the Color Samples pages.
Troubleshooting 213
The following table can help identify which Color Sample pages to use for color matching.
Color specification and object to be
printed
Color Correction setting Sample pages to use
RGB—Text Auto sRGB Vivid
Manual Manual Color RGB Text Setting
RGB—Graphic Auto sRGB Vivid
Manual Manual Color RGB Graphic Setting
RGB—Image Auto sRGB Display
Manual Manual Color RGB Image Setting
CMYK—Text Auto US CMYK or Euro CMYK
Manual Manual Color CMYK Text Setting
CMYK—Graphic Auto US CMYK
Manual Manual Color CMYK Graphic Setting
CMYK—Image Auto US CMYK
Manual Manual Color CMYK Image Setting
What are Detailed Color Samples and how do I access them?
These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident pages
stored in the network printer firmware. To access these pages, browse to the IP address of the network printer. Click
Configuration Menu, and then click Detailed Color Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu
using the printer control panel. The default color samples available using this method have an increment value of
10% for red, green, and blue. If you find a value on this page that is close, but would like to scan more colors in a
nearby area, then you can use the Detailed Color Samples to select the desired color values and a more specific
increment. This provides a way to print multiple pages of colored boxes that surround a specific color of interest.
There are nine conversion tables available with the following three options:
Print—Prints the default pages
Detailed—Lets you enter individual red, green, and blue values and a specific increment of color
Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20% each for Cyan,
Magenta, and Yellow.
Troubleshooting 214
Embedded Web Server does not open
Try one or more of the following:
CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
Depending on the network settings, you may need to type “https://” instead of “http:// before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.
Make sure printer IP address is correct.
TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.
Contacting customer support
When you call customer support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 18005396275. For other countries or regions, visit the Lexmark Web site at
http://support.lexmark.com.
Troubleshooting 215
Notices
Product information
Product name:
Lexmark C925
Machine type:
5041
Model(s):
030
Edition notice
September 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2010 Lexmark International, Inc.
All rights reserved.
Notices 216
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
PrintCryption is a trademark of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Notices 217
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Modular component notice
This product may contain the following modular component(s):
LEXM01003; FCC ID: IYLM01003; IC: 2376AM01003
Notices 218
Licensing notices
The following documents can be viewed from the installation software CD.
Directory File
CD:\LEGAL FW_License.pdf
mDNS.tar.gz
Expat.txt
Inst_lib.txt
Instgui.txt
Instgui.zip
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA
Ready 37 dBA
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number.
Static sensitivity notice
Notices 219
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient temperature 15.6 to 32.2° C (60 to 9F) and 8% to 80% RH
Shipping and storage temperature 40° to 43.3° C (110° F)
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hardcopy output from electronic inputs. 600 W
Ready The product is waiting for a print job. 105 W
Sleep Mode The product is in a highlevel energysaving mode. 12 W
Hibernate The product is in a lowlevel energysaving mode. 4.2 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Notices 220
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 5
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Radio interference notice
Warning
Notices 221
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Notices 222
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio
equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Notices 223
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti esolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
vetelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Notices 224
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Statement of Limited Warranty
Lexmark C925
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
Notices 225
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at http://support.lexmark.com.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Notices 226
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL
THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT
AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE
PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT FOR
USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF
THESE TERMS.
LEXMARK SOFTWARE LICENSE AGREEMENT
This License Agreement (“Software License Agreement”) is a legal agreement between you (either an individual or a
single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program
is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs
your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product.
The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and
recordings), and associated media, printed materials and electronic documentation, whether incorporated into,
distributed with or for use with your Lexmark product.
1STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk)
on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal
use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software
Program is delivered to the original end-user. This limited warranty applies only to Software Program media
purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software
Program should it be determined that the media does not conform to this limited warranty.
2DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT
AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE
SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. TO THE
EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH
WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to
time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified.
If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those
provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement
of the price paid for the Software Program.
The Software Program may include internet links to other software applications and/or internet web pages hosted
and operated by third parties unaffiliated with Lexmark. You acknowledge and agree that Lexmark is not responsible
in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or
internet web pages.
3LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF
LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID
Notices 227
FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE
REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO
RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED
OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS
OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA
OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY
ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR
OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF
THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR
REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED
ON A THIRD-PARTY CLAIM, EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID.
THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
4U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights
that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the
exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you.
5LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this
License Agreement:
aUse. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing,
executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for
concurrent use, you must limit the number of authorized users to the number specified in your agreement with
Lexmark. You may not separate the components of the Software Program for use on more than one computer.
You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of
overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any
trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens
normally generated by, or as a result of, the Software Program.
bCopying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or
installation, provided the copy contains all of the original Software Program’s proprietary notices. You may not
copy the Software Program to any public or distributed network.
cReservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark
International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this License
Agreement.
dFreeware. Notwithstanding the terms and conditions of this License Agreement, all or any portion of the
Software Program that constitutes software provided under public license by third parties (“Freeware”) is
licensed to you subject to the terms and conditions of the software license agreement accompanying such
Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the
time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such
license.
6TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software
components, media, printed materials, and this License Agreement and you may not retain copies of the Software
Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the
transfer, the end-user receiving the transferred Software Program must agree to all these License Agreement terms.
Upon transfer of the Software Program, your license is automatically terminated. You may not rent, sublicense, or
assign the Software Program except to the extent provided in this License Agreement, and any attempt to do so
shall be void.
7UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software
Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original
Software Program that formed the basis for your upgrade eligibility.
Notices 228
8LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse
compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by
applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory
rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse
compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software
Program.
9ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software
Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement.
10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license
at any time by destroying all copies of the Software Program, together with all modifications, documentation, and
merged portions in any form, or as otherwise described herein. Lexmark may terminate your license upon notice
if you fail to comply with any of the terms of this License Agreement. Upon such termination, you agree to destroy
all copies of the Software Program together with all modifications, documentation, and merged portions in any
form.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and
services and personal property taxes, resulting from this Agreement or your Use of the Software Program.
12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either
party more than two years after the cause of action has arisen, except as provided under applicable law.
13 APPLICABLE LAW. This Agreement is governed by the laws of the Commonwealth of Kentucky, United States of
America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the International
Sale of Goods shall not apply.
14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private
expense. Rights of the United States Government to use the Software Program is as set forth in this Agreement and
as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract
clause).
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you
provide in relation to support services performed with respect to the Software Program and requested by you.
Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary
to provide such services.
16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software
Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software
Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical,
or biological weapons proliferation.
17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this License Agreement
electronically. This means that when you click the “Agree” or “Yes” button on this page or use this product, you
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the
intent to “sign” a contract with Lexmark.
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you
sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into
this contract.
19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement
that is included with the Software Program) is the entire agreement between you and Lexmark relating to the
Software Program. Except as otherwise provided for herein, these terms and conditions supersede all prior or
contemporaneous oral or written communications, proposals, and representations with respect to the Software
Program or any other subject matter covered by this License Agreement (except to the extent such extraneous
terms do not conflict with the terms of this License Agreement, any other written agreement signed by you and
Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support
services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Notices 229
MICROSOFT CORPORATION NOTICES
1This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions
upon which Microsoft is licensing such intellectual property may be found at
http://go.microsoft.com/fwlink/?LinkId=52369.
2This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which
Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
ADOBE SYSTEMS INCORPORATED NOTICE
Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated
This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright ©
1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe
Systems Incorporated.
Notices 230
Index
Numerics
1565 Emulation error, load
emulation option 192
200 paper jam 172
201 paper jam 173
203 paper jam 174
230 paper jam 175
231–239 paper jams 175
24x paper jam 176
250 paper jam 178
30.xx Missing [color] cartridge
and/or [color] imaging unit 184
31.xx Missing or Defective [color]
cartridge 184
32.xx [color] cartridge part number
unsupported by device 184
34 Incorrect paper size, open
[src] 184
35 Insufficient memory to support
Resource Save feature 185
36 Printer service required 185
37 Insufficient memory for Flash
Memory Defragment
operation 185
37 Insufficient memory to collate
job 185
37 Insufficient memory, some Held
Jobs were deleted 185
37 Insufficient memory, some held
jobs will not be restored 185
38 Memory full 186
39 Complex page, some data may
not have printed 186
51 Defective flash detected 186
52 Not enough free space in flash
memory for resources 186
53 Unformatted flash detected 186
54 Network [x] software error 187
54 Serial option [x] error 186
54 Standard network software
error 187
55 Unsupported option in slot
[x] 187
550sheet tray (standard or
optional)
loading 73
550sheet tray and printer stand
installing 42
550sheet tray, optional
installing 48
56 Parallel port [x] disabled 187
56 Serial port [x] disabled 187
56 Standard parallel port
disabled 188
56 Standard USB port disabled 187
56 USB port [x] disabled 188
57 Configuration change, some held
jobs were not restored 188
58 Input config error 189
58 Too many disks installed 188
58 Too many flash options
installed 188
58 Too many trays attached 189
62 Disk full 189
80.xx Fuser life warning 189
80.xx Fuser missing 190
80.xx Fuser near life warning 189
80.xx Replace fuser 190
82.xx Replace waste toner
bottle 190
82.xx Waste toner bottle nearly
full 190
83.xx Replace transfer module 190
83.xx Transfer module life
warning 190
83.xx Transfer module missing 190
84 Defective [color] imaging
unit 190
84 unsupported [color] imaging
unit 191
84.xx [color] imaging unit low 191
84.xx [color] imaging unit nearly
low 191
84.xx Replace [color] imaging unit
and [color] cartridge 191
88.2x Replace [color] cartridge 192
88.xx [color] cartridge low 191
88.xx [color] cartridge nearly
low 191
A
accessing the system board 27
Active NIC menu 110
Adjusting color 179
adjusting display brightness 71
adjusting Sleep Mode 70
adjusting toner darkness 88
AppleTalk menu 115
applications list
home screen 22
applications, home screen
Background and Idle Screen 22
EcoSettings 22
Forms and Favorites 22
Remote Operator Panel 22
Showroom 22
assigning a custom paper type
name 81
attaching cables 54
available internal options 26
avoiding paper jams 170
B
Background and Idle Screen 23
blackandwhite printing 88
blank pages 206
buttons, printer control panel 17
buttons, touch screen
using 19
C
cables
Ethernet 54
USB 54
calling customer support 215
canceling
print job, from computer 95
canceling a print job
from a computer 95
from the printer control panel 95
cannot open Embedded Web
Server 215
card stock
loading in multipurpose feeder 77
tips 92
Change [paper source] to [custom
string] 180
Change [paper source] to [custom
string] load [orientation] 180
Change [paper source] to [custom
type name] 179
Change [paper source] to [custom
type name] load [orientation] 179
Index 231
Change [paper source] to [paper
size] [paper type] 180
Change [paper source] to [paper
size] [paper type] load
[orientation] 180
checking an unresponsive
printer 179
checking status of supplies 158
checking the printer status
using the Embedded Web
Server 169
checking the status of supplies 159
checking virtual display
on Embedded Web Server 168
cleaning
exterior of the printer 155
cleaning the printhead lenses 155
Close [tray] door 180
Close front or side door 180
confidential print jobs 93
printing from a Macintosh
computer 93
printing from Windows 93
Confidential Print menu 124
configuration information
wireless network 57
Configure MP menu 104
configuring port settings 64
conservation settings
brightness, adjusting 71
EcoMode 69
Hibernate Mode 71
Quiet Mode 69
Sleep Mode 70
conserving supplies 68
contacting customer support 215
corrupted printer hard disk 181
custom name
configuring 81
Custom Names menu 108
custom paper type
assigning 81
custom paper type name
creating 80
Custom Type [x]
changing name 80
changing paper type 81
Custom Types menu 108
D
Default Source menu 100
directory list
printing 94
Disk Wiping menu 125
display troubleshooting
display is blank 192
display shows only diamonds 192
display, printer control panel 17
adjusting brightness 71
documents, printing
from Macintosh 88
from Windows 88
E
EcoMode setting 69
EcoSettings 24
Embedded Web Server
administrator settings 168
checking printer status 169
checking supplies 159
networking settings 168
problem accessing 215
Embedded Web Server
Administrator's Guide
where to find 168
emission
notices 218, 219, 221, 222, 223
encrypting the printer hard
disk 154
envelopes
loading in multipurpose feeder 77
tips 91
environmental settings
conserving supplies 68
display brightness, adjusting 71
EcoMode 69
Hibernate Mode 71
Quiet Mode 69
Sleep Mode 70
erasing volatile memory 152
Ethernet networking
Macintosh 62
Windows 62
Ethernet port 54
exporting a configuration
using the Embedded Web
Server 25
exporting a configuration using the
Embedded Web Server 25
exterior of the printer
cleaning 155
F
factory defaults
restoring 169
FAQ about color printing 211
FCC notices 218, 222
fiber optic
network setup 62
finding more information about the
printer 13
Finishing menu 140
firmware card
installing 31
flash drive
printing from 89
Flash Drive menu 135
flash drives
supported file types 90
flash memory card
installing 31
troubleshooting 197
font sample list
printing 94
Forms and Favorites 23
fuser
ordering 160
G
General Settings menu 128
Green settings
EcoMode 69
Hibernate Mode 71
Quiet Mode 69
H
held jobs 93
printing from a Macintosh
computer 93
printing from Windows 93
Help menu 151
Hibernate Mode
using 71
hiding icons on the home screen 22
home screen
applications 22
buttons, understanding 18
hiding icons 22
showing icons 22
home screen applications
using 22
home screen buttons
understanding 18
Index 232
HTML menu 149
I
Image menu 150
imaging unit
replacing 161
imaging units
ordering 159
importing a configuration
using the Embedded Web
Server 25
importing a configuration using the
Embedded Web Server 25
Install Tray [x] 181
installing a memory card 28
installing a printer hard disk 38
installing an Internal Solutions
Port 32
installing on a wireless network
using Windows 58
installing options
550sheet tray and printer
stand 42
order of installation 42
installing printer
on wireless network 58
installing printer on a network
wired networking 62
installing printer on a wireless
network
using Macintosh 60
installing printer software 56
adding options 56
installing trays
550sheet tray 48
internal print server
troubleshooting 198
Internal Solutions Port
changing port settings 64
installing 32
troubleshooting 197
IPv6 menu 114
J
jam numbers
understanding 170
jam numbers and locations 170
jams
avoiding 170
clearing 170
locating 170
jams, clearing
200 paper jam 172
201 paper jam 173
203 paper jam 174
230 paper jam 175
231–239 paper jams 175
24x paper jam 176
250 paper jam 178
Job Accounting menu 139
L
labels, paper
tips 92
letterhead
loading, multipurpose feeder 90
loading, trays 90
light colored line, white line, or
incorrectly colored line appears on
prints 202
linking trays 80
Load Manual Feeder with [custom
string] 183
Load Manual Feeder with [custom
type name] 182
Load Manual Feeder with [paper
size] 183
Load Manual Feeder with [paper
type] [paper size] 183
loading
550sheet tray (standard or
optional) 73
multipurpose feeder 77
loading card stock
in multipurpose feeder 77
loading envelopes
in multipurpose feeder 77
loading letterhead
paper orientation 90
loading the multipurpose feeder 77
loading the standard tray 73
loading transparencies
in multipurpose feeder 77
M
max speed and max yield
using 95
memory card
installing 28
troubleshooting 198
menu settings page
printing 55
menus
Active NIC 110
AppleTalk 115
Confidential Print 124
Configure MP 104
Custom Names 108
Custom Types 108
Default Source 100
diagram of 97
Disk Wiping 125
Finishing 140
Flash Drive 135
General Settings 128
Help 151
HTML 149
Image 150
IPv6 114
Job Accounting 139
Miscellaneous Security
Settings 124
Network [x] 110
Network Card 112
Network Reports 112
Paper Loading 106
Paper Size/Type 101
Paper Weight 104
Parallel [x] 118
PCL Emul 147
PDF 146
PostScript 146
Quality 142
Reports 109
Security Audit Log 126
Serial [x] 120
Set Date and Time 127
Settings 137
SMTP Setup menu 122
Standard Network 110
Standard USB 116
Substitute Size 104
Supplies 98
TCP/IP 113
Universal Setup 108
Utilities 145
Wireless 114
XPS 146
menus diagram 97
Miscellaneous Security Settings
menu 124
moving the printer 167
moving your printer 14
Index 233
multipurpose feeder
loading 77
N
Network [x] menu 110
Network Card menu 112
network options 26
Network Reports menu 112
network setup page
printing 55
Networking Guide
where to find 168
noise emission levels 219
notices 217, 218, 219, 220, 221,
222, 223
O
optional 550sheet tray
installing 48
options
firmware card 31
firmware cards 26
flash memory card 31
Internal Solutions Port,
installing 32
list 26
memory card, installing 28
memory cards 26
network 26
ports 26
printer hard disk, installing 38
printer hard disk, removing 40
updating in printer driver 56
ordering
toner cartridges 159
ordering a fuser 160
ordering a transfer module 160
ordering a waste toner bottle 160
ordering imaging units 159
P
paper
characteristics 82
letterhead 83
preprinted forms 83
recycled 84
selecting 83
storing 84
unacceptable 83
using recycled 68
Paper changes needed 183
paper feed troubleshooting
message remains after jam is
cleared 199
paper jams
avoiding 170
paper jams, clearing
231239 paper jams 175
24x paper jam 176
250 paper jam 178
Paper Loading menu 106
paper size
setting 73
Paper Size/Type menu 101
paper sizes
supported 85
paper type
setting 73
paper types
duplex support 87
supported by printer 87
where to load 87
Paper Weight menu 104
Parallel [x] menu 118
PCL Emul menu 147
PDF menu 146
port settings
configuring 64
PostScript menu 146
print job
canceling, from computer 95
print quality
cleaning the printhead lenses 155
print quality troubleshooting
blank pages 206
characters have jagged edges 200
clipped images 200
fine horizontal lines 200
gray background 201
light colored line, white line, or
incorrectly colored line appears
on prints 202
poor transparency quality 211
print irregularities 203
print is too dark 204
print is too light 205
repeating defects appear on a
page 206
shadow images appear on
prints 207
skewed print 208
solid color pages 208
streaked horizontal lines appear
on prints 209
streaked vertical lines on
prints 209
toner fog or background shading
on the page 210
toner rubs off 210
toner specks 210
uneven print density 211
print troubleshooting
error reading flash drive 192
held jobs do not print 193
incorrect characters print 194
incorrect margins 201
jammed pages are not
reprinted 199
job prints from wrong tray 194
job prints on wrong paper 194
jobs do not print 192
Large jobs do not collate 195
multiplelanguage PDF files do not
print 192
paper curl 202
paper frequently jams 199
print job takes longer than
expected 194
tray linking does not work 195
unexpected page breaks 195
printer
basic model 15
fully configured 15
minimum clearances 14
moving 14, 167
selecting a location 14
shipping 167
printer configurations 15
printer control panel
adjusting brightness 71
factory defaults, restoring 169
understanding 17
printer hard disk
encrypting 154
installing 38
removing 40
troubleshooting 197
printer hard disk encryption 154
printer information
where to find 13
printer messages
1565 Emulation error, load
emulation option 192
Index 234
30.xx Missing [color] cartridge
and/or [color] imaging unit 184
31.xx Missing or Defective [color]
cartridge 184
32.xx [color] cartridge part
number unsupported by
device 184
34 Incorrect paper size, open
[src] 184
35 Insufficient memory to support
Resource Save feature 185
36 Printer service required 185
37 Insufficient memory for Flash
Memory Defragment
operation 185
37 Insufficient memory to collate
job 185
37 Insufficient memory, some
Held Jobs were deleted 185
37 Insufficient memory, some held
jobs will not be restored 185
38 Memory full 186
39 Complex page, some data may
not have printed 186
51 Defective flash detected 186
52 Not enough free space in flash
memory for resources 186
53 Unformatted flash
detected 186
54 Network [x] software error 187
54 Serial option [x] error 186
54 Standard network software
error 187
55 Unsupported option in slot
[x] 187
56 Parallel port [x] disabled 187
56 Serial port [x] disabled 187
56 Standard parallel port
disabled 188
56 Standard USB port
disabled 187
56 USB port [x] disabled 188
57 Configuration change, some
held jobs were not restored 188
58 Input config error 189
58 Too many disks installed 188
58 Too many flash options
installed 188
58 Too many trays attached 189
62 Disk full 189
80.xx Fuser life warning 189
80.xx Fuser missing 190
80.xx Fuser near life warning 189
80.xx Replace fuser 190
82.xx Replace waste toner
bottle 190
82.xx Waste toner bottle nearly
full 190
83.xx Replace transfer
module 190
83.xx Transfer module life
warning 190
83.xx Transfer module
missing 190
84 Defective [color] imaging
unit 190
84 unsupported [color] imaging
unit 191
84.xx [color] imaging unit low 191
84.xx [color] imaging unit nearly
low 191
84.xx Replace [color] imaging unit
and [color] cartridge 191
88.2x Replace [color]
cartridge 192
88.xx [color] cartridge low 191
88.xx [color] cartridge nearly
low 191
Adjusting color 179
an error has occurred with the
USB drive 179
Change [paper source] to [custom
string] 180
Change [paper source] to [custom
string] load [orientation] 180
Change [paper source] to [custom
type name] 179
Change [paper source] to [custom
type name] load
[orientation] 179
Change [paper source] to [paper
size] [paper type] 180
Change [paper source] to [paper
size] [paper type] load
[orientation] 180
Close [tray] door 180
Close front or side door 180
Disk corrupted 181
Disk near full. Securely clearing
disk space. 181
Disk problem 181
Insert Tray [x] 181
Install Tray [x] 181
Load [src] with [custom
string] 182
Load [src] with [custom type
name] 182
Load [src] with [size] 182
Load [src] with [type] [size] 182
Load Manual Feeder with [custom
string] 183
Load Manual Feeder with [custom
type name] 182
Load Manual Feeder with [paper
size] 183
Load Manual Feeder with [paper
type] [paper size] 183
Paper changes needed 183
Remove paper from standard
output bin 183
Restore held jobs? 183
Some held jobs were not
restored 184
Supply needed to complete
job 184
Tray [x] paper size
unsupported 184
Unsupported disk 184
Unsupported USB device, please
remove 181
printer options troubleshooting
cannot detect flash memory
card 197
cannot detect printer hard
disk 197
internal print server 198
Internal Solutions Port 197
memory card 198
option not working 196
paper tray problems 197
USB/parallel interface card 198
printer software
installing 56
printer status
checking, using the Embedded
Web Server 169
printhead lenses
cleaning 155
printing
blackandwhite 88
canceling, from printer control
panel 95
directory list 94
font sample list 94
from flash drive 89
Index 235
from Macintosh 88
from Windows 88
max speed and max yield 95
menu settings page 55
network setup page 55
printing a directory list 94
printing a document 88
printing a font sample list 94
printing a menu settings page 55
printing a network setup page 55
printing confidential and other held
jobs
from a Macintosh computer 93
from Windows 93
printing from a flash drive 89
printing in black and white 88
publications
where to find 13
Q
Quality menu 142
Quiet Mode
print quality troubleshooting 200
R
recycled paper
using 68, 84
recycling
Lexmark packaging 72
Lexmark products 72
toner cartridges 72
WEEE statement 219
reducing printer noise 69
Remote Operator Panel 24
Remove paper from standard
output bin 183
removing the printer hard disk 40
repeat print jobs 93
printing from a Macintosh
computer 93
printing from Windows 93
replacing a toner cartridge 163
replacing an imaging unit 161
replacing supplies
imaging unit 161
toner cartridge 163
waste toner bottle 165
replacing the waste toner
bottle 165
reports
viewing 169
Reports menu 109
reserve print jobs 93
printing from a Macintosh
computer 93
printing from Windows 93
Restore held jobs? 183
restoring factory default
settings 169
S
safety information 11, 12
Security Audit Log menu 126
selecting a location for the
printer 14
Serial [x] menu 120
serial printing
setting up 66
Set Date and Time menu 127
setting
TCP/IP address 113
setting the paper size 73
setting the paper type 73
setting up serial printing 66
setting up the printer
on a wired network
(Macintosh) 62
on a wired network (Windows) 62
Settings menu 137
shadow images appear on
prints 207
shipping the printer 167
showing icons on the home
screen 22
Showroom 24
Sleep Mode
adjusting 70
SMTP Setup menu 122
Some held jobs were not
restored 184
Standard Network menu 110
standard tray
loading 73
Standard USB menu 116
status of supplies
checking 158
storing
paper 84
supplies 158
storing print jobs 93
streaked horizontal lines appear on
prints 209
Substitute Size menu 104
supplies
checking status 159
checking, from printer control
panel 158
checking, using the Embedded
Web Server 159, 169
conserving 68
storing 158
using recycled paper 68
Supplies menu 98
supplies, ordering
fuser 160
imaging units 159
toner cartridges 159
transfer module 160
waste toner bottle 160
Supply needed to complete job 184
supported flash drives 90
supported paper sizes 85
system board
accessing 27
system board cover
reinstalling 27
T
TCP/IP menu 113
tips
card stock 92
envelopes 91
labels, paper 92
on using letterhead 90
on using transparencies 91
tips on using letterhead 90
toner cartridge
replacing 163
toner cartridges
ordering 159
recycling 72
toner darkness
adjusting 88
toner fog or background shading
appears on the page 210
touch screen
buttons, using 19
transfer module
ordering 160
transparencies
loading 91
loading in multipurpose feeder 77
tips on using 91
using 91
Index 236
Tray [x] paper size
unsupported 184
trays
linking 80
unlinking 80
troubleshooting
an application error has
occurred 196
cannot open Embedded Web
Server 215
checking an unresponsive
printer 179
contacting customer support 215
FAQ about color printing 211
troubleshooting, display
display is blank 192
display shows only diamonds 192
troubleshooting, paper feed
message remains after jam is
cleared 199
troubleshooting, print
error reading flash drive 192
held jobs do not print 193
incorrect characters print 194
incorrect margins 201
jammed pages are not
reprinted 199
job prints from wrong tray 194
job prints on wrong paper 194
jobs do not print 192
Large jobs do not collate 195
multiplelanguage PDF files do not
print 192
paper curl 202
paper frequently jams 199
print job takes longer than
expected 194
tray linking does not work 195
unexpected page breaks 195
troubleshooting, print quality
blank pages 206
characters have jagged edges 200
clipped images 200
fine horizontal lines 200
gray background 201
light colored line, white line, or
incorrectly colored line appears
on prints 202
poor transparency quality 211
print irregularities 203
print is too dark 204
print is too light 205
repeating defects appear on a
page 206
shadow images appear on
prints 207
skewed print 208
solid color pages 208
streaked horizontal lines appear
on prints 209
streaked vertical lines on
prints 209
toner fog or background shading
on the page 210
toner rubs off 210
toner specks 210
uneven print density 211
troubleshooting, printer options
cannot detect flash memory
card 197
cannot detect printer hard
disk 197
internal print server 198
Internal Solutions Port 197
memory card 198
option not working 196
paper tray problems 197
USB/parallel interface card 198
U
understanding the home screen 18
understanding the printer control
panel 17
uneven print density 211
unexpected page breaks 195
Universal Setup menu 108
unlinking trays 80
Unsupported USB device, please
remove 181
updating options in printer
driver 56
USB port 54
USB/parallel interface card
troubleshooting 198
using EcoMode 69
using Hibernate Mode 71
using max speed and max yield 95
using Quiet Mode 69
using recycled paper 68
using the touchscreen buttons 19
Utilities menu 145
V
verify print jobs 93
printing from a Macintosh
computer 93
printing from Windows 93
viewing
reports 169
virtual display
how to access 168
volatile memory
erasing 152
W
waste toner bottle
ordering 160
replacing 165
wired network setup
using Macintosh 62
using Windows 62
Wireless menu 114
wireless network
configuration information 57
installation, using Macintosh 60
installation, using Windows 58
wireless network setup
in Windows 58
wireless printer setup
in Macintosh 60
X
XPS menu 146
Index 237

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