Lexmark C950 Owner S Manual User's Guide

2014-07-06

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C950 Series
User's Guide

May 2013
Machine type(s):
5058
Model(s):
030

www.lexmark.com

Contents

Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Thank you for choosing this printer!.........................................................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................11
Using the printer control panel...............................................................................................................14

Understanding the home screen................................................................15
Understanding the home screen.............................................................................................................15
Using the touch-screen buttons..............................................................................................................16

Setting up and using the home screen applications....................................18
Accessing the Embedded Web Server.....................................................................................................18
Showing or hiding icons on the home screen.........................................................................................18
Activating the home screen applications................................................................................................19
Using Background and Idle Screen ...................................................................................................................19
Setting up Forms and Favorites ........................................................................................................................19
Understanding Eco‑Settings .............................................................................................................................20
Understanding Showroom................................................................................................................................20
Setting up Remote Operator Panel...................................................................................................................20

Exporting and importing a configuration................................................................................................21

Additional printer setup.............................................................................22
Turning on the printer.............................................................................................................................22
Installing internal options........................................................................................................................23
Installing hardware options.....................................................................................................................37
Attaching cables......................................................................................................................................40
Verifying printer setup............................................................................................................................41
Setting up the printer software...............................................................................................................42
Setting up wireless printing.....................................................................................................................44
Installing the printer on an Ethernet network........................................................................................49
Changing port settings after installing a new network Internal Solutions Port......................................52
Setting up serial printing.........................................................................................................................53

Contents

Minimizing your printer's environmental impact........................................56
Saving paper and toner...........................................................................................................................56
Saving energy..........................................................................................................................................57
Recycling..................................................................................................................................................60

Loading paper and specialty media............................................................61
Setting the paper size and type...............................................................................................................61
Configuring Universal paper settings......................................................................................................61
Loading the standard or optional 520‑sheet tray...................................................................................61
Loading the optional 850‑ and 1,150‑sheet trays...................................................................................64
Loading the 2000‑sheet high‑capacity feeder.........................................................................................67
Loading the multipurpose feeder............................................................................................................69
Linking and unlinking trays......................................................................................................................72

Paper and specialty media guide................................................................75
Paper guidelines......................................................................................................................................75
Storing paper...........................................................................................................................................78
Supported paper sizes, types, and weights.............................................................................................79

Printing......................................................................................................86
Printing a document................................................................................................................................86
Printing from a mobile device.................................................................................................................87
Printing from a flash drive.......................................................................................................................88
Printing on specialty media.....................................................................................................................90
Printing confidential and other held jobs................................................................................................92
Printing information pages......................................................................................................................93
Canceling a print job................................................................................................................................94

Understanding printer menus....................................................................95
Menus list................................................................................................................................................95
Supplies menu.........................................................................................................................................96
Paper menu.............................................................................................................................................98
Reports menu........................................................................................................................................109
Network/Ports menu.............................................................................................................................110
Security menu.......................................................................................................................................124
Settings menu........................................................................................................................................128
Help menu.............................................................................................................................................153

Contents

Securing the hard disk and other installed memory..................................154
Statement of Volatility..........................................................................................................................154
Erasing volatile memory........................................................................................................................154
Erasing non‑volatile memory................................................................................................................155
Erasing printer hard disk memory.........................................................................................................155
Configuring printer hard disk encryption..............................................................................................156

Maintaining the printer............................................................................157
Cleaning the exterior of the printer......................................................................................................157
Cleaning the printhead lenses...............................................................................................................157
Emptying the hole punch box................................................................................................................161
Storing supplies.....................................................................................................................................163
Checking the status of parts and supplies.............................................................................................163
Ordering parts and supplies..................................................................................................................164
Replacing parts and supplies.................................................................................................................166
Moving the printer................................................................................................................................187

Administrative support............................................................................188
Finding advanced networking and administrator information.............................................................188
Checking the virtual display...................................................................................................................188
Checking the status of the printer.........................................................................................................188
Setting up e‑mail alerts.........................................................................................................................188
Viewing reports.....................................................................................................................................189
Restoring factory default settings.........................................................................................................189

Clearing jams............................................................................................190
Avoiding jams........................................................................................................................................190
Understanding jam numbers and locations..........................................................................................190
201–202 paper jams..............................................................................................................................192
203 paper jam.......................................................................................................................................193
230 paper jam.......................................................................................................................................195
231 paper jam.......................................................................................................................................195
24x paper jam........................................................................................................................................197
250 paper jam.......................................................................................................................................203
281 paper jam.......................................................................................................................................203
4yy.xx paper jams..................................................................................................................................205

Contents

455 staple jam.......................................................................................................................................210

Troubleshooting.......................................................................................213
Solving basic printer problems..............................................................................................................213
Understanding printer messages..........................................................................................................213
Solving printing problems.....................................................................................................................227
Solving home screen applications problems.........................................................................................230
Solving option problems........................................................................................................................233
Solving paper feed problems.................................................................................................................236
Solving print quality problems..............................................................................................................237
Solving color quality problems..............................................................................................................248
Embedded Web Server does not open.................................................................................................251
Contacting customer support................................................................................................................252

Notices.....................................................................................................253
Product information..............................................................................................................................253
Edition notice........................................................................................................................................253
Power consumption..............................................................................................................................257

Index........................................................................................................268

Safety information

Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

Safety information

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.

Learning about the printer

Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.

Finding information about the printer
What are you looking for?

Find it here

Initial setup instructions:

Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.

• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:

•
•
•
•
•
•
•
•

Selecting and storing paper and specialty media
Loading paper
Configuring printer settings

User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.

Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the printer software

Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer
software.

• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.

Learning about the printer

What are you looking for?

Find it here

The latest supplemental information, updates, and customer
support:

Lexmark Support Web site—
http://support.lexmark.com

•
•
•
•
•

Documentation
Driver downloads
Live chat support
E‑mail support
Voice support

Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:

•
•
•
•
Warranty information

Machine Type number
Serial number
Date purchased
Store where purchased

Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.

• In other countries and regions—See the printed
warranty that came with your printer.

Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.

• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
– Away from stray staples and paper clips
• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer

1
4

Right side 307.34 mm (12.1 in.)

Front

444.5 mm (17.5 in.)

Left side

374.65 mm (14.75 in.)

Rear

100 mm (3.9 in.)

Top

152.4 mm (6 in.)

Learning about the printer

Printer configurations
Basic model
1
2

Printer control panel

Exit tray 2
Note: Exit tray 2 is supported in any configuration except when a finisher is installed.

Standard exit bin

Front door

Standard 520‑sheet tray

Multipurpose feeder

Learning about the printer

Configured models
You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can
also be added.

1
2
3
4

Optional 520‑sheet tray

Optional 520‑sheet trays

Optional 520‑sheet tray

2,000‑sheet tandem‑tray module

• 850‑sheet tray (Tray 3)
• 1,150‑sheet tray (Tray 4)

Learning about the printer

Fully configured model

Finisher bin
The finisher bin can either be one of the following:

• Standard finisher (Punch/Stapler)
• Booklet finisher (Punch/Stapler/Booklet)
2

2,000‑sheet high‑capacity feeder

CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Learning about the printer

Using the printer control panel
2

1@!

2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

5
7

Use

Display

View printing options as well as status and error messages.

Home

Navigate back to the home screen.

Keypad

Enter numbers, letters, or symbols.

Sleep button

Enable Sleep Mode or Hibernate Mode.

• A short press will enable Sleep Mode.
• A long press will enable Hibernate Mode.
Note: Touching the screen or pressing any hard button will cause the printer to wake from Sleep
Mode or Hibernate Mode.
5

Indicator light View the status of the printer.

•
•
•
•
•
6

Stop/Cancel

Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
Amber—The printer enters Sleep Mode or Hibernate Mode.

Stop all printer activity.
Note: A list of options is displayed once Stopped appears on the display.

USB port

Connect a flash drive into the printer USB port.
Note: Only the front USB port supports flash drives.

Understanding the home screen

Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1

123.123.123.123

Touch

Change Language

Change the primary language of the printer.

Bookmarks

Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable in Forms and Favorites.

Held Jobs

Display all current held jobs.

USB or USB
Thumbdrive

View, select, or print photos and documents from a flash drive.

Menus

Access printer menus.

Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Note: These menus are available only when the printer is in the Ready state.

Status message bar

• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.

Status/Supplies

• Display a warning or error message whenever the printer requires intervention to
continue processing.

• Access the messages screen for more information on the message, and how to clear it.
8

Tips

Open a context‑sensitive Help information on the touch screen.

Understanding the home screen

This may also appear on the home screen:
Touch

Search Held Jobs

Search current held jobs.

Features
Feature

Description

Attendance message alert

If an attendance message affects a function, then this icon appears and the red
indicator light blinks.

Warning

If an error condition occurs, then this icon appears.

Printer IP address

The IP address of your network printer is located at the top left corner of the home
screen and appears as four sets of numbers separated by periods. You can use the
IP address when accessing the Embedded Web Server so you can view and remotely
configure printer settings even when you are not physically near the printer.

Sample: 123.123.123.123.123

Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.

Sample touch screen
2

Touch

Up arrow

Scroll up.

Understanding the home screen

Touch

Delete folder

Delete the file you selected.

Left arrow

Scroll to the left.

Right arrow

Scroll to the right.

Right scroll increase Scroll to another value in increasing order.

Left scroll decrease Scroll to another value in decreasing order.

Down arrow

Scroll down.

Save a setting.

Cancel

Back

• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.

Navigate back to the previous screen.

Setting up and using the home screen applications

Setting up and using the home screen applications
Notes:

• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.

• There may be additional solutions and applications available for purchase. To learn more, visit
www.lexmark.com. Or, contact the place where you purchased the printer.

Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.

1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Showing or hiding icons on the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.

3 Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.

4 Click Submit.

Setting up and using the home screen applications

Activating the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, first activate
and set up these applications using the Embedded Web Server. For more information about accessing the Embedded
Web Server, see “Accessing the Embedded Web Server” on page 18.
For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.

Using Background and Idle Screen
Icon

Description
The application lets you customize the background and idle screen of your printer home screen.

1 From the home screen, navigate to:
Change Background > select background to use

2 Touch

Setting up Forms and Favorites
Icon

Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.

Setting up and using the home screen applications

Understanding Eco‑Settings
Icon

Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.

Understanding Showroom
Icon

Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can load images either from a flash drive or through the printer Embedded Web Server.

Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the network printer. From your computer screen, you can view the printer
status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing
at the network printer.

2 Click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
3 Select the Enabled check box, and then customize the settings.
4 Click Apply.
To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC
Applet.

Setting up and using the home screen applications

Exporting and importing a configuration
You can export configuration settings into a text file, and then import it to apply the settings to other printers.

Exporting a configuration to a file
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.

2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4 From Installed Solutions, click the name of the application you want to configure.
5 Click Configure > Export.
6 Follow the instructions on the computer screen to save the configuration file, and then type a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is
saved.

Importing a configuration from a file
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.

2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4 From Installed Solutions, click the name of the application you want to configure.
5 Click Configure > Import.
6 Browse to the saved configuration file that was exported from a previously configured printer, and then load or
preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

Additional printer setup

Additional printer setup
Turning on the printer
1 Open the front door.

2 Press the printer power switch.

3 Close the front door.

Additional printer setup

Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.

Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryptionTM
• Printer hard disk
• LexmarkTM Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNetTM N8250 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
Note: An external kit is needed to support the ISP.

Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.

Additional printer setup

Note: This task requires a flathead screwdriver.

1 Turn the screws counterclockwise to loosen them.

2 Pull the system board forward to remove it.

3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.

Additional printer setup

ISP connector

Firmware and flash memory card connectors

Memory card connectors

4 Push the system board back into place.

Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Note: This task requires a flathead screwdriver.

2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.

Additional printer setup

3 On the system board, open the memory card connector latches.

4 Align the notch on the memory card to the ridge on the connector.

Notch

Ridge

Additional printer setup

5 Push the memory card into the connector until it clicks into place.

Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Notes:

• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.

Additional printer setup

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2

Plastic pins

Metal pins

4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.

Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.

Additional printer setup

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 35

3 Unpack the ISP kit.
1

4
3

ISP solution

Screws for the ISP solution

Screws for the plastic bracket

Plastic bracket

4 Use the provided screws to attach the plastic bracket to the ISP solution.

Additional printer setup

5 Use the provided screw to attach the ISP solution to the system board cage.

6 Connect the ISP solution interface cable into the receptacle of the system board.

Additional printer setup

7 Firmly connect the ISP solution to the system board cage using two screws.

Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Unpack the printer hard disk.

Additional printer setup

3 Locate the appropriate connector on the system board.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:

a Using a flathead screwdriver, loosen the screws.

b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

Additional printer setup

c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk
until the standoffs are in place.

d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

To install a printer hard disk directly on the system board:

a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer
hard disk until the standoffs are in place.

b Use the two provided screws to attach the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

Removing a printer hard disk
Note: This task requires a flathead screwdriver.

Additional printer setup

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.

Additional printer setup

3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.

4 Set aside the printer hard disk.

Installing hardware options
Order of installation
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.

Additional printer setup

Install the printer and any optional trays or finishers you have purchased in the following order:

Using a one‑tray module
• Optional 520‑sheet tray (Tray 2)
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
Using a three‑tray module
• Three‑tray module
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
Using a tandem‑tray module
• Tandem‑tray module
• Printer
• 2,000‑sheet high‑capacity feeder
• Finisher
For information on installing a one‑tray module, three‑tray module, tandem‑tray module, high‑capacity feeder, or any
of the finishers, see the setup documentation that came with the option.

Installing optional trays
The printer supports the following optional trays:

•
•
•
•

1‑tray module
3‑tray module
Tandem‑tray module
High‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

1 Unpack the optional tray, and then remove all packing material.
2 Place the tray near the printer.
3 Turn off the printer.

Additional printer setup

4 Align the printer with the tray, and then lower the printer into place.

1‑tray module

2,000-sheet high‑capacity feeder

3‑tray module

2,000‑sheet high‑capacity feeder

Additional printer setup

Tandem‑tray module

2,000‑sheet high‑capacity feeder

5 Turn the printer back on.
6 Set the printer software to recognize the optional tray. For more information, see “Updating available options in
the printer driver” on page 43.

Attaching cables
CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a
lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port

Additional printer setup

USB printer port

USB port

Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while
actively printing. A loss of data or a malfunction can occur.

Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.

• Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.

Additional printer setup

Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page

Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.

1 From the home screen, navigate to:
> Reports > Network Setup Page

2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software
Installing the printer software
Notes:

• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.

• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.

Additional printer setup

In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.

For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.

Additional printer setup

Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on a wireless network
Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.

• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.

– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:

•
•
•
•

Authentication type
Inner authentication type
802.1X user name and password
Certificates

– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point, or contact
your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.

Additional printer setup

Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:

• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.

2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.

Additional printer setup

Note: D is the letter of your CD or DVD drive.

4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.

7 Temporarily connect a USB cable between the computer on the wireless network and the printer.

Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.

8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.

Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.

Prepare to configure the printer
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Additional printer setup

2 Locate the printer MAC address.
a From the printer control panel, navigate to:
> Reports >

> Network Setup Page >

or
> Reports > Network Setup Page

b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.

Enter the printer information
1 Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.

3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1 Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort

Additional printer setup

In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.

1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b
c
d
e
f

Double‑click the installer package for the printer.
Follow the instructions on the computer screen.
Select a destination, and then click Continue.
From the Easy Install screen, click Install.
Type the user password, and then click OK.
All necessary applications are installed in the computer.

g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan
• System Preferences > Print & Fax
2
3
4
5

Click +.
If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
Click the IP tab.
Type the IP address of the printer in the address field, and then click Add.

In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.

b For AppleTalk printing:
Notes:

• Make sure AppleTalk is activated on your printer.

Additional printer setup

• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.

Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.

For Windows users
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

Additional printer setup

3 Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.

4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.
a Double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.

f Click Close when the installation is complete.
4 Add the printer.
• For IP printing:
In Mac OS X version 10.5 or later
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
Applications > Utilities
b Double‑click Printer Setup Utility or Print Center.

Additional printer setup

c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
a From the Apple menu, navigate to:
System Preferences > Print & Fax

b Click +, and then navigate to:
AppleTalk > select your printer > Add

In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
b
c
d
e
f
g

Applications > Utilities
Double‑click Printer Setup Utility or Print Center.
From the printer list, click Add.
Click Default Browser tab > More Printers.
From the first pop‑up menu, select AppleTalk.
From the second pop‑up menu, select Local AppleTalk Zone.
Select the device from the list, and then click Add.

Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.

Additional printer setup

Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:

• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.

• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.

• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.

For Windows users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open the printers folder.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK

In Windows 7 or earlier
a Click
, or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
3 To select the printer that has changed, do either of the following:
• Press and hold the printer, and then select Printer properties.
• Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).
Note: If there is more than one copy of the printer, then update all of them with the new IP address.

4 Click the Ports tab.
5 Select the port from the list, and then click Configure Port.

Additional printer setup

6 Type the new IP address in the “Printer Name or IP Address” field.
7 Click OK > Close.

For Macintosh users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax

b Click +, and then navigate to:
AppleTalk > select the printer > Add

Setting up serial printing
Use serial printing to print even when the computer is far from the printer, or to print at a reduced speed.
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.

1 Set the parameters in the printer.
a From the printer control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.

Additional printer setup

2 Install the printer driver.
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double‑click the software installer package.
Wait for the installation dialog to appear.
If the your are using the Software and Documentation CD and the installation dialog does not appear, then do
the following:

In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
1 Click
or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter, or click OK.
Note: D is the letter of your CD or DVD drive.

c
d
e
f
g

Click Install.
Follow the instructions on the computer screen.
Select Advanced, and then click Continue.
From the Configure Printer Connection dialog, select a port.
If the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK

h Click Continue > Finish.
3 Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.

a Open Device Manager.

In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier
1 Click
, or click Start and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter, or click OK.
b Double‑click Ports (COM & LPT) to expand the list of available ports.

Additional printer setup

c Do either of the following:
• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
d From the menu that appears, select Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.

f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.

Minimizing your printer's environmental impact

Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode” on
page 57.

Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser/LED printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 77.

Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2‑sided printing from the Print dialog or from the Lexmark Toolbar.

Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.

Check your first draft for accuracy
Before printing or making multiple copies of a document:

• Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.

• Print one copy of the document to check its content and format for accuracy.

Minimizing your printer's environmental impact

Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 190.

Print in black and white
To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 86.

Saving energy
Using Eco‑Mode
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Off

Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications of your printer.

Energy

Reduce energy use, especially when the printer is idle.

• Printer engine motors do not start until it is ready to print. You may notice a short delay before the first
page is printed.

• The printer enters Sleep mode after one minute of inactivity.
• When the printer enters Sleep mode, the printer control panel display and the standard exit bin lights
are turned off.

• If scanning is supported, the scanner lamps are activated only when a scan job is started.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper

• Enable the automatic duplex feature.
• Turn off print log features.

Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Minimizing your printer's environmental impact

Choose

Off

Use factory default settings. This setting supports the
performance specifications of your printer.

Note: Selecting Photo from the driver may disable Quiet
Mode and provide better print quality and full speed
printing.
On

Reduce printer noise.

• Print jobs will process at a reduced speed.
• Printer engine motors do not start until a document is
ready to print. There will be a short delay before the first
page is printed.

• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.

• The alarm control and cartridge alarm sounds are turned
off.

• The printer will ignore the Advance Start command.

Adjusting Sleep Mode
To save energy, you can decrease the number of minutes before the printer enters Sleep Mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Timeouts.
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode

2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep Mode.
3 Touch

Minimizing your printer's environmental impact

Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Sleep Button Settings.
3 From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate

2 Touch

Adjusting the brightness of the display
To save energy, or if you are have trouble reading your display, adjust the brightness of the display.
Available settings range from 20–100. The factory default setting is 100.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings

2 Touch the down arrow until Screen Brightness appears, and then select a setting.
3 Touch

Minimizing your printer's environmental impact

Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products
To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.

Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Loading paper and specialty media

Loading paper and specialty media
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size
menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
The factory default Paper Type setting is Plain Paper.

Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set paper size to Universal for the specified tray when the size you want is not available from the Paper Size
menu. Then, specify all of the following Universal size settings for your paper:

• Units of Measure
• Portrait Width
• Portrait Height
The following are the supported Universal sizes:

•
•
•
•

76.2–296.93 x 76.2–1219.2 mm (3–11.69 x 3–48 inches)
297.18–320.29 x 76.2–609.6 mm (11.70–12.61 x 3–24 inches)
320.55–609.6 x 76.2–320.29 mm (12.62–24 x 3–12.61 inches)
609.85–1219.2 x 76.2–296.93 mm (24.01–48 x 3–11.69 inches)

1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure

2 Touch Portrait Width or Portrait Height.
3 Select the width or height, and then touch

Loading the standard or optional 520‑sheet tray
The printer has one standard 520‑sheet tray (Tray 1), and may have one or more optional 520‑sheet trays. All 520‑sheet
trays support the same paper sizes and types.

Loading paper and specialty media

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

Notice the size indicators at the bottom of the tray. Use these indicators to help position the length and width
guides.

Loading paper and specialty media

2 Squeeze and then slide the width guide to the correct position for the paper size loaded.

3 Squeeze and then slide the length guide to the correct position for the paper size loaded.
Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To
lock, slide the button up when a length has been selected.

4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

5 Load the paper stack with the recommended print side faceup.

Loading paper and specialty media

Notes:

•
•
•
•

Place print side facedown for duplex printing.
Place pre-punched paper with the holes toward the front of the tray.
Place letterheads with the header on the left side of the tray.
Make sure the paper is below the maximum fill line located on the edge of the paper tray.

Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.

6 Insert the tray.

7 From the printer control panel, verify the Paper Size and Paper Type setting for the tray based on the paper you
loaded.

Loading the optional 850‑ and 1,150‑sheet trays
The 850‑ and 1,150‑sheet trays support the same paper sizes and types, and require the same process for loading
paper.

Loading paper and specialty media

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

2 Squeeze and then slide the length guide to the correct position for the paper size you are loading.

3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

Loading paper and specialty media

4 Load the paper stack with the recommended print side faceup.

Notes:

•
•
•
•
•

Place print side facedown for duplex printing.
Place pre-punched paper with the holes toward the front of the tray.
Place letterheads faceup with the header on the left side of the tray.
Place letterheads facedown with the header on the right side of the tray for duplex printing.
Make sure the paper is below the maximum fill line located on the edge of the paper tray.

Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.

5 Insert the tray.
6 From the printer control panel, verify the Paper Size and Paper Type setting for the tray based on the paper you
loaded.

Loading paper and specialty media

Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m2 or 20 lb).

1 Pull the tray out.

2 Adjust the width guide as necessary.

Loading paper and specialty media

3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

4 Load paper into the tray with the print side faceup.

Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading
the tray can cause paper jams and possible printer damage.

Loading paper and specialty media

Notes:

• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
5 Insert the tray.

Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:

• 100 sheets of 75‑g/m2 (20‑lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:

• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.

1 Pull down the multipurpose feeder door.

Loading paper and specialty media

2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended.

3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.
Paper

Envelopes

Transparencies
Note: Avoid scratching or touching the print side.

Loading paper and specialty media

4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose
feeder until it comes to a stop, and then release the paper pick tab.

Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or
the paper pick tab to break.

• Load paper and transparencies with the recommended print side facedown and the long edge entering the
printer first.

• For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.
• Load envelopes with the flap side up and to the right.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Notes:

• Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter.
• Load only one size and type of paper at a time.

Loading paper and specialty media

5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.

6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.

Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds
from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are
automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set
manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The
Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.

Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:

• Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.

• Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.

Loading paper and specialty media

Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source.
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase
other optional exit bins.
Note: Not all exit bins support every paper size and type.

1 From the home screen, navigate to:
> Paper Menu > Bin Setup

2 Touch the bin or bins you want to link, and then touch Configure Bins > Link.

Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.

3 Click Custom Types > select a paper type > Submit.

Assigning a custom paper type name
1 From the home screen, navigate to:
> Paper Menu > Paper Size/Type

2 Select the tray number or MP Feeder Type.
3 Touch the left or right arrow until Custom Type [x] or another custom name appears.
4 Touch

Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.

1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

Loading paper and specialty media

2 Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.

Paper and specialty media guide

Paper and specialty media guide
Notes:

•
•
•
•

Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel.
Flex, fan, and straighten specialty media before loading it.
The printer may print at a reduced speed to prevent damage to the fuser.
For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at
http://support.lexmark.com.

Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.

Weight
The printer trays can automatically feed paper weights from 60 to 300 g/m2 (16–80 lb bond) grain long. Paper lighter
than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier
paper.
Notes:

• The duplex unit supports only 60–169 g/m2 (16–32 lb bond) paper weights.
• The multipurpose feeder supports 60–300 g/m2 (16–80 lb bond) paper weights.

Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.

Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; however, smoothness between 150 and 200 Sheffield points produces the best print quality.

Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.

Paper and specialty media guide

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time to several days if the storage or transportation environment is very different from the printer environment.
Thick paper may also require a longer conditioning period.

Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–135 g/m2 (16–36 lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m2, grain
short is recommended.

Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.

Unacceptable paper
The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.

•
•
•
•
•

Coated papers (erasable bond), synthetic papers, thermal papers
Rough‑edged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m2 (16 lb)
Multiple‑part forms or documents

Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:

• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.

• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Paper and specialty media guide

Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.

Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for
use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor
and discipline. Many factors are taken into consideration both separately and as a whole, including the following:

•
•
•
•
•
•
•
•

Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
Moisture content (Business papers should have low moisture: 4–5%.)
Bending resistance and proper stiffness means optimum feeding through the printer.
Thickness (impacts how much can be loaded into a tray)
Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
Surface friction (determines how easily sheets can be separated)
Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)

• Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control
over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner,
they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates
more carbon emissions than does normal paper production. However, using recycled papers enables better resource
management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To
gain a better understanding of the impact of printers on the environment, the company commissioned a number of
life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions
caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive
manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is
one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help
customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers
who demonstrate their commitment to sustainable forestry practices.

Paper and specialty media guide

Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained.
However, the following paper choice guidelines will help alleviate the environmental impact of printing:

1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and
socially responsible forest management and restoration practices.

3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper,
or recycled paper.

Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:

•
•
•
•

Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

•
•
•
•
•

Coated papers (erasable bond), synthetic papers, thermal papers

Preprinted papers with chemicals that may contaminate the paper
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software
application to successfully print on these forms.)
Rough-edged, rough or heavily textured surface papers or curled papers
Recycled papers that fail EN12281:2002 (European testing)
Paper weighing less than 60 g/m2 (16 lb)
Multiple part forms or documents

For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found
at the Environmental Sustainability link.

Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.

• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.

Paper and specialty media guide

Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper input sources and the types of paper they
support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
http://support.lexmark.com.

Supported paper sizes
Paper size and dimension

520‑sheet tray

2,000‑sheet
drawer

MP feeder

Manual
paper

Manual
envelope

Duplex

2,6

2,5

1,6

210 x 297 mm (8.27 x 11.7 in.)
A5

1,5

148 x 210 mm (5.83 x 8.27 in.)
A6

105 x 148 mm (4.13 x 5.83 in.)
JIS B5

1,6

2,6

1,6

2,6

182 x 257 mm (7.17 x 10.1 in.)
Letter
216 x 279 mm (8.5 x 11 in.)
Legal

216 x 356 mm (8.5 x 14 in.)
Executive

1,6

184 x 267 mm (7.25 x 10.5 in.)
JIS B4

A3
297 x 420 mm (11.69 x 16.54 in.)

SRA3

257 x 364 mm (10.12 x 14.33 in.)

320 x 450 mm (12.6 x 17.7 in.)
1

Source supports size with size sensing.

Source supports size without size sensing.

Paper size is supported if set to metric.

Paper size is supported if set to US.

Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer first.

Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.

This is applicable only to the optional 520‑sheet tray.

Paper and specialty media guide

Paper size and dimension

520‑sheet tray

2,000‑sheet
drawer

MP feeder

Manual
paper

Manual
envelope

Duplex

Oficio (México)
216 x 340 mm (8.5 x 13.4 in.)

Folio

1,5

2,5

DL Envelope
110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

11x17
279 x 432 mm (11 x 17 in.)
12x18
305 x 457 mm (12 x 18 in.)

216 x 330 mm (8.5 x 13 in.)
Statement
140 x 216 mm (5.5 x 8.5 in.)
Universal

• 76.2–296.93 x 76.2–1219.2 mm
(3–11.69 x 3–48 in.)

• 297.18–320.29 x 76.2–609.6 mm
(11.70–12.61 x 3–24 in.)

• 320.55–609.6 x 76.2–320.29 mm
(12.62–24 x 3–12.61 in.)

• 609.85–1219.2 x 76.2–
296.93 mm (24.01–48 x 3–
11.69 in.)
7 3/4 Envelope (Monarch)

98 x 191 mm (3.875 x 7.5 in.)
9 Envelope

98 x 226 mm (3.875 x 8.9 in.)
Com 10 Envelope
105 x 241 mm (4.12 x 9.5 in.)

162 x 229 mm (6.38 x 9.01 in.)
B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)
1

Source supports size with size sensing.

Source supports size without size sensing.

Paper size is supported if set to metric.

Paper size is supported if set to US.

Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer first.

Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.

This is applicable only to the optional 520‑sheet tray.

Paper and specialty media guide

Paper size and dimension

520‑sheet tray

2,000‑sheet
drawer

Other Envelope

MP feeder
2

Manual
paper
X

Manual
envelope

Duplex
X

86 x 165 mm to 216 x 356 mm
(3.375 x 6.50 in. to 8.5 x 14 in.)
1

Source supports size with size sensing.

Source supports size without size sensing.

Paper size is supported if set to metric.

Paper size is supported if set to US.

Paper size is supported if loaded in the short‑edge orientation. The short edge of the paper enters the printer first.

Paper size is supported if loaded in the long‑edge orientation. The long edge of the paper enters the printer first.

This is applicable only to the optional 520‑sheet tray.

Supported paper types and weights
Printer
The printer supports 60–300 g/m2 (16–80 lb) paper weights. The duplex unit supports 60–169 g/m2 (16–32 lb) paper
weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type
Paper

•
•
•
•
•
•
•
•
•

520‑sheet
tray

2,000‑shee MP feeder
t drawer

Manual paper Manual envelope Duplex
X

Plain
Bond
Glossy
Colored
Letterhead
Light
Heavy
Preprinted
Recycled

Heavy Glossy

Card stock

Transparencies

Custom Type [x]
Rough/Cotton
Rough Envelope

Paper and specialty media guide

Paper type

520‑sheet
tray

2,000‑shee MP feeder
t drawer

Manual paper Manual envelope Duplex
X

Labels

• Paper
Envelopes

Finisher
The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated based on
75 g/m2 (20 lb) paper.
The finisher standard bin supports 60–300 g/m2 (16–80 lb) paper weights, bin 1 supports 60–220 g/m2 (16–60 lb) paper
weights, and bin 2 (booklet‑maker) supports 60–90 g/m2 (16–24 lb) paper weights plus one additional cover weighted
up to 220 g/m2 (60 lb).
Paper type

Standard
500‑sheet bin

Second exit bin

Bin 1

Bin 2

Bin 3

Plain paper
Card stock

Transparency
Recycled
Glossy

Heavy glossy

X
X

Envelope

Rough envelope

Labels
Bond

Letterhead
Preprinted
Colored paper
Light paper
Heavy paper
Rough/Cotton
Custom Type [x]

Paper and specialty media guide

Supported finishing features
4

Finisher standard bin

Finisher bin 1

Finisher bin 2 (booklet‑maker)

Paper transport

Notes:

• The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed.
• All paper tray capacities are based on 75‑g/m2 (20‑lb) paper.

Paper transport
•
•
•
•

The paper capacity is 50 sheets.
Finishing options are not supported in this bin.
Envelopes are routed here.
Universal paper is routed here when it is longer than 483 mm (19 inches) or shorter than 148 mm (6 inches).

Finisher standard bin
• The paper capacity is 500 sheets.
• Envelopes and executive‑size paper are not supported in this bin.
• Finishing options are not supported in this bin.

Bin 1
• The paper capacity is 3,000 sheets when the standard finisher is installed.
• The paper capacity is 1,500 sheets when the booklet finisher is installed.

Paper and specialty media guide

Size

Punch*

Offset

Single/Double staple

Double dual staple

A3
A4
A5
Executive
Folio

X
X

JIS B4

JIS B5

Legal

Letter
Statement

Tabloid

Universal
Envelopes (any size)

* For

the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for
a 4‑hole punch.
Punch—Select from two‑, three‑, or four‑hole punch

Single staple—Use only one staple
Double staple—Use two staples
Double dual staple—Use two sets of two staples. This setting is supported only for widths between 8 in. (203 mm) and
12 in. (297 mm) with lengths between 7 in. (182 mm) and 17 in. (432 mm).

Bin 2 (booklet‑maker)
Bin 2 is available only when the booklet finisher is installed. The paper capacity of bin 2 (booklet‑maker) is 270 sheets
or 18 sets of 15‑sheet booklets.
Size

Bi fold

Booklet fold

Saddle staple

Executive

A3
A4 (only SEF)

SRA3
SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first.
Bi fold—Each page is individually folded and stacked separately.
Booklet fold—A multiple-page job is folded along the center into a single booklet.
Saddle staple—A booklet‑fold print job is stapled along the center fold.

Paper and specialty media guide

Size

Bi fold

Booklet fold

Saddle staple

Universal

Envelopes (any size)

12 x 18
Folio
JIS B4
JIS B5
Legal
Letter (only SEF)
Statement
Tabloid

SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first.
Bi fold—Each page is individually folded and stacked separately.
Booklet fold—A multiple-page job is folded along the center into a single booklet.
Saddle staple—A booklet‑fold print job is stapled along the center fold.

Setting the finisher exit bin
1 From the home screen, navigate to:
> Paper Menu > Bin setup > Output bin

2 Select a bin, and then touch

Notes:

• This function is available only when a finisher is installed.
• The standard finisher bin is the factory default setting.

Printing

Printing
The selection and handling of paper and specialty media can affect how reliably documents print. For more information,
see “Avoiding jams” on page 190 and “Storing paper” on page 78.

Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.

Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >

Adjusting toner darkness
1 Type the printer IP address into the address field of your Web browser.

Printing

If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.

Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting.

• Max Speed—Prints in color unless Black Only is selected in the driver. Prints in black only if the black only driver
setting is selected.

• Max Yield—Switches from black to color based on the color content found on each page. Frequent color mode
switching can result in slower printing if the content of pages is mixed.

Using the Embedded Web Server
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
2 Click Configuration > Print Settings > Setup Menu.
3 From the Printer Usage list, select Max Speed or Max Yield.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > Print Settings > Setup Menu

2 From the Printer Usage list, select Max Speed or Max Yield.
3 Touch

Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing

Printing from a flash drive
Printing from a flash drive
Notes:

• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.

Notes:

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.

• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.

Printing

2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.

Supported flash drives and file types
Flash drive

• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
• SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:

• Hi‑Speed USB flash drives must support the full‑speed standard. Devices supporting only
USB low‑speed capabilities are not supported.

• USB flash drives must support the File Allocation Table (FAT) system. Devices formatted
with New Technology File System (NTFS) or any other file system are not supported.

File type
Documents:

• .pdf
• .xps
• .html
Images:

•
•
•
•
•
•
•

.dcx
.gif
.JPEG or .jpg
.bmp
.pcx
.TIFF or .tif
.png

Printing

Printing on specialty media
Tips on using letterhead
•
•
•
•

Use letterhead designed specifically for laser/LED printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex the sheets to prevent them from sticking together.
Page orientation is important when printing on letterhead.
Source

Print side

Paper orientation

Standard and optional trays (simplex printing)

Preprinted letterhead
design is placed faceup.

When feeding short edge, the top
edge of the sheet with the logo is
placed at the right side of the tray.
When feeding long‑edge, the
letter head should go to the rear
of the printer.

Standard and optional trays (duplex printing)

Preprinted letterhead
design is placed facedown.

The top edge of the sheet with the
logo is placed at the right side of
the tray.

Multipurpose feeder (simplex printing)

Preprinted letterhead
design is placed facedown.

The top edge of the sheet with the
logo should enter the
multipurpose feeder first.

Multipurpose feeder (duplex printing)

Preprinted letterhead
design is placed faceup.

The top edge of the sheet with the
logo should enter the
multipurpose feeder last.

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser/LED printers.

Tips on using transparencies
•
•
•
•

Print samples on the transparencies being considered for use before buying large quantities.
Feed transparencies from the standard tray or from the multipurpose feeder.
From the Paper menu, set the Paper Type to Transparency.
Use transparencies designed specifically for laser/LED printers. Transparencies must be able to withstand
temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, flex the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.

Printing

Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that
the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.

• For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70 g/m2 (20 lb bond) weight.

• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labels
Notes:

• Single‑sided paper labels designed for laser/LED printers are supported for occasional use.
• It is recommended to print no more than 20 pages of paper labels a month.
• Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:

• Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.

• Do not use labels with exposed adhesive.

Printing

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.

• If zone coating of the adhesive is not possible, then remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non‑oozing adhesive.

• Portrait orientation works best, especially when printing bar codes.

Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.

• From the Paper menu, set the Paper Type to Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.

• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.

• Use grain short card stock when possible.

Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type

Description

Confidential

Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.

Verify

Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.

Reserve

Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.

Repeat

Repeat prints and stores print jobs in the printer memory for reprinting.

Printing

Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you choose to delete them.

For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

5 Click OK or Print.
6 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print

• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print

For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print

• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print

Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing

Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory

Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press

on the keypad.

2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press

on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.

Understanding printer menus

Understanding printer menus
Menus list
Supplies

Paper Menu

Reports

Settings

Cyan Cartridge
Magenta Cartridge

Default Source
Paper Size/Type

Menu Settings Page
Device Statistics

General Settings
Flash Drive

Yellow Cartridge

Configure MP

Network Setup Page

Setup

Black Cartridge

Substitute Size

Network [x] Setup Page

Job Accounting

Cyan Photoconductor Unit

Paper Texture

Profiles List

Finishing

Magenta Photoconductor Unit

Paper Loading

Print Fonts

Quality

Yellow Photoconductor Unit

Custom Types

Print Directory

Utilities

Black Photoconductor Unit

Custom Names

Print Demo

XPS

Waste Toner Bottle
Staple Cartridge

Custom Bin Names
Universal Setup

Asset Report

PDF
PostScript

Hole Punch Box

Bin Setup

PCL Emul

160K Maintenance Kit

HTML

320K Maintenance Kit

Image

480K Maintenance Kit
Security

Network/Ports

Help

Miscellaneous Security Settings

Active NIC

Print All Guides

Confidential Print

Network*

Color Quality

Disk Wiping

Standard USB

Print Quality

Security Audit Log

Parallel [x]

Printing Guide

Set Date and Time

Serial [x]

Media Guide

SMTP Setup

Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide

Depending on the printer setup, this menu appears as Standard Network, Wireless Network, or Network [x].

Understanding printer menus

Supplies menu
Menu item

Description

Cyan Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported

Shows the status of the cyan print cartridge

Magenta Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported

Shows the status of the magenta print cartridge

Yellow Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported

Shows the status of the yellow print cartridge

Black Cartridge
Early Warning
Low
Invalid
Replace
Missing or Defective
OK
Unsupported

Shows the status of the black print cartridge

Cyan Photoconductor Unit
Early Warning
Low
Replace
Missing
OK

Shows the status of the cyan photoconductor unit

Understanding printer menus

Menu item

Description

Magenta Photoconductor Unit
Early Warning
Low
Replace
Missing
OK

Shows the status of the magenta photoconductor unit

Yellow Photoconductor Unit
Early Warning
Low
Replace
Missing
OK

Shows the status of the yellow photoconductor unit

Black Photoconductor Unit
Early Warning
Low
Replace
Missing
OK

Shows the status of the black photoconductor unit

Waste Toner Bottle
Near Full
Replace
Missing
OK

Shows the status of the waste toner bottle

Staples
Early Warning
Low
Replace
Missing
OK

Shows the status of the staple cartridge

Hole Punch Box
Near Full
Replace
Missing
OK

Shows the status of the hole punch box

160K Maintenance Kit
Near End of Life
End of Life
OK

Shows the status of the maintenance kit

320K Maintenance Kit
Near End of Life
End of Life
OK

Shows the status of the maintenance kit

Understanding printer menus

Menu item

Description

480K Maintenance Kit
Near End of Life
End of Life
OK

Shows the status of the maintenance kit

Paper menu
Default Source menu
Menu item

Description

Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope

Sets a default paper source for all print jobs
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.

• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu
Menu item

Description

Tray [x] Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
A4
A5
A6
JIS B5

Specifies the paper size loaded in each tray
Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• For trays with automatic size sensing, only the size detected by the
hardware appears.

• If the same size and type of paper are in two trays and the Paper Size

Note: Only installed trays are listed in this menu.

and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job uses the linked tray.

Understanding printer menus

Menu item

Description

Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the paper type loaded in each tray

MP Feeder Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
7 3/4 Envelope
10 Envelope
DL Envelope
C5 Envelope
Other Envelope
A4
A5
A6
JIS B5

Specifies the paper size loaded in the multipurpose feeder

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.

• If available, then a user‑defined name will appear instead of Custom
Type [x].

• Use this menu to configure automatic tray linking.

Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu.

• Other Envelope printing is not supported.

Note: Only installed trays are listed in this menu.

Understanding printer menus

100

Menu item

Description

MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper

Specifies the paper type loaded in the multipurpose feeder

Manual Paper Size
Letter
Legal
Executive
JIS‑B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
A4
A5
A6
JIS B5

Specifies the paper size being manually loaded

Notes:

• Custom Type [x] is the factory default setting.
• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder Type to appear as a menu setting.

Note: Letter is the US factory default setting. A4 is the international factory
default setting.

Note: Only installed trays are listed in this menu.

Understanding printer menus

101

Menu item

Description

Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the paper type being manually loaded

Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
Other Envelope
7 3/4 Envelope

Specifies the envelope size being manually loaded

Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]

Specifies the envelope type being manually loaded

Note: Plain Paper is the factory default setting.

Notes:

• 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.Printing a custom size envelope is
not supported.

• Other Envelope printing is not supported.
Note: Envelope is the factory default setting.

Note: Only installed trays are listed in this menu.

Configure MP menu
Menu item

Description

Configure MP
Cassette
Manual

Determines when the printer selects paper from the multipurpose feeder
Notes:

• Cassette is the factory default setting. This configures the multipurpose
feeder as the automatic paper source.

• Manual sets the multipurpose feeder only for manual feed print jobs.

Understanding printer menus

102

Substitute Size menu
Menu item

Description

Substitute Size
All Listed
Off
Statement/A5
Letter/A4
11 x 17/A3

Substitutes a specified paper size if the requested paper size is not available
Notes:

• All Listed is the factory default setting. All available substitutions are
allowed.

• Off indicates that no size substitutions are allowed.
• Setting a size substitution lets the print job continue without a Change
Paper message appearing.

Paper Texture menu
Menu item

Description

Plain Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Card Stock Texture
Normal
Rough
Smooth

Specifies the relative texture of the card stock loaded

Transparency Texture
Normal
Rough
Smooth

Specifies the relative texture of the transparencies loaded

Recycled Texture
Normal
Rough
Smooth

Specifies the relative texture of the recycled paper loaded

Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Heavy Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Note: Settings appear only if card stock is supported.

Note: Normal is the factory default setting for all paper types except bond, rough envelope and rough/cotton paper.

Understanding printer menus

103

Menu item

Description

Labels Texture
Normal
Rough
Smooth

Specifies the relative texture of the labels loaded

Bond Texture
Rough
Smooth
Normal

Specifies the relative texture of the bond paper loaded

Envelope Texture
Normal
Rough
Smooth

Specifies the relative texture of the envelopes loaded

Rough Envelope Texture
Rough

Specifies the relative texture of the envelopes loaded

Letterhead Texture
Normal
Rough
Smooth

Specifies the relative texture of the letterhead loaded

Preprinted Texture
Normal
Rough
Smooth

Specifies the relative texture of the preprinted paper loaded

Colored Texture
Normal
Rough
Smooth

Specifies the relative texture of the colored paper loaded

Light Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Heavy Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Rough/Cotton Texture
Rough

Specifies the relative texture of the cotton paper loaded

Custom [x] Texture
Normal
Rough
Smooth

Specifies the relative texture of the custom paper loaded
Note: Settings appear only if the custom type is supported.

Note: Normal is the factory default setting for all paper types except bond, rough envelope and rough/cotton paper.

Understanding printer menus

104

Paper Weight menu
Menu item

Description

Plain Weight
Normal
Heavy
Light

Specifies the relative weight of the plain paper loaded

Card Stock Weight
Normal
Heavy
Light

Specifies the relative weight of the card stock loaded

Transparency Weight
Normal
Heavy
Light

Specifies the relative weight of the transparencies loaded

Recycled Weight
Normal
Heavy
Light

Specifies the relative weight of the recycled paper loaded

Glossy Weight
Normal
Heavy
Light

Specifies the relative weight of the glossy paper loaded

Heavy Glossy Weight
Heavy

Specifies the relative weight of the glossy paper loaded

Labels Weight
Normal
Heavy
Light

Specifies the relative weight of the labels loaded

Bond Weight
Normal
Heavy
Light

Specifies the relative weight of the bond paper loaded

Envelope Weight
Normal
Heavy
Light

Specifies the relative weight of the envelope loaded

Rough Envelope Weight
Heavy
Light
Normal

Specifies the relative weight of the envelope loaded

Note: Settings appear only when card stock is supported.

Note: Heavy is the factory default setting.

Note: Normal is the factory default setting for all paper types unless specified otherwise.

Understanding printer menus

105

Menu item

Description

Letterhead Weight
Normal
Heavy
Light

Specifies the relative weight of the letterhead loaded

Preprinted Weight
Normal
Heavy
Light

Specifies the relative weight of the preprinted paper loaded

Colored Weight
Normal
Heavy
Light

Specifies the relative weight of the colored paper loaded

Light Weight
Light

Specifies the relative weight of the paper loaded

Heavy Weight
Heavy

Specifies the relative weight of the paper loaded

Rough/Cotton Weight
Normal
Heavy
Light

Specifies the relative weight of the cotton paper loaded

Custom [x] Weight
Normal
Heavy
Light

Specifies the relative weight of the custom paper loaded

Note: Light is the factory default setting.
Note: Heavy is the factory default setting.

Note: The selections appear only when the custom type is supported.

Note: Normal is the factory default setting for all paper types unless specified otherwise.

Paper Loading menu
Menu item

Description

Card Stock Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Card Stock as the paper type

Recycled Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Recycled as the paper type

Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
• Off is the factory default setting for all Paper Loading menu selections.

Understanding printer menus

106

Menu item

Description

Glossy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Glossy as the paper type

Labels Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Labels as the paper type

Bond Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Bond as the paper type

Letterhead Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Letterhead as the paper type

Preprinted Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Preprinted as the paper type

Colored Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Colored as the paper type

Light Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Light as the paper type

Heavy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy as the paper type

Rough/Cotton Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type

Custom [x] Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Custom [x] as the paper type
Note: Custom [x] Loading is available only if the custom paper type
is supported.

Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
• Off is the factory default setting for all Paper Loading menu selections.

Understanding printer menus

107

Custom Types menu
Menu item

Description

Custom Type [x]
Paper
Card Stock
Letterhead
Transparency
Glossy
Rough/Cotton
Labels
Bond
Envelope

Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined custom name created from the Embedded
Web Server or from MarkVisionTM Professional

Recycled
Paper
Card Stock
Letterhead
Transparency
Glossy
Rough/Cotton
Labels
Bond
Envelope

Specifies a paper type when the Recycled setting is selected in other menus

Notes:

• Paper is the factory default setting.
• The custom paper type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Notes:

• Paper is the factory default setting.
• The custom paper type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Custom Names menu
Menu item

Definition

Custom Name [x]
[none]

Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.

Custom Bin Names menu
Menu Item

Description

Standard Bin

Specifies a custom name for the Standard Bin

Bin [x]

Specifies a custom name for Bin [x]

Universal Setup menu
Menu item

Description

Units of Measure
Inches
Millimeters

Identifies the unit of measure
Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.

Understanding printer menus

108

Menu item

Description

Portrait Width
3–48 inches
76–1219 mm

Sets the portrait width
Notes:

• 11.69 inches is the US factory default setting. Inches can be
increased in 0.01‑inch increments.

• 296.9 mm is the international factory default setting. Millimeters
can be increased in 1‑mm increments.

• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
Portrait Height
3–48 inches
76–1219 mm

Sets the portrait height
Notes:

• 48 inches is the US factory default setting. Inches can be increased in
0.01‑inch increments.

• 1219 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.

• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
Feed Direction
Short Edge
Long Edge

Specifies the feed direction
Notes:

• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported by the tray.

Bin Setup menu
Menu item

Description

Output Bin
Standard Bin
Bin [x]

Specifies the default exit bin

Configure Bins
Mailbox
Link
Link Optional
Type Assignment

Specifies configuration options for exit bins

Note: Standard Bin is the factory default setting.

Notes:

• Mailbox is the factory default setting. This setting
treats each bin as a separate mailbox.

• Link configures all available bins as one large exit bin.
• Link Optional links together all available exit bins
except the standard bin and only appears when at
least two optional bins are installed.

• Type Assignment assigns each paper type to an
output bin or linked bin set.

• Bins assigned the same name are automatically
linked unless Link Optional is selected.

Understanding printer menus

109

Menu item

Description

Overflow Bin
Standard Bin
Bin [x]

Specifies an alternate exit bin when a designated bin is full

Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin

Selects an exit bin for each supported paper type

Note: Standard Bin is the factory default setting.

Available selections for each type are:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.

Reports menu
Reports menu
Menu item

Description

Menu Settings Page

Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information

Device Statistics

Prints a report containing printer statistics such as supply information and details
about printed pages

Network Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or in printers connected
to print servers.

Understanding printer menus

110

Menu item

Description

Network [x] Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:

• This selection is available when more than one network option is installed.
• This menu item appears only in network printers or in printers connected
to print servers.
Profiles List

Prints a list of profiles stored in the printer

Print Fonts
PCL Fonts
PostScript Fonts

Prints a report of all the fonts available for the printer language currently set in
the printer

Print Directory

Prints a list of all the resources stored on an optional flash memory card or printer
hard disk

Note: A separate list is available for PCL and PostScript emulations.

Notes:

• Job Buffer Size must be set to 100%.
• Make sure the optional flash memory or printer hard disk is installed
correctly and working properly.
Asset Report

Prints a report containing printer asset information, such as serial number and
model name
Note: The report contains text and UPC barcodes that can be scanned into an
asset database.

Network/Ports menu
Active NIC menu
Menu item

Description

Active NIC
Auto
[list of available network cards]

Notes:

• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.

Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.

Understanding printer menus

111

Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Network Buffer
Auto
3KB to [maximum size allowed]

Sets the size of the network input buffer
Notes:

• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Understanding printer menus

112

Menu item

Description

Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Displays and sets the printer network settings.

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.

Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or
Network Reports
Menu item

Description

Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address

Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item

Description

View Card Status
Connected
Disconnected

Lets you view the connection status of the Network Card

View Card Speed

Lets you view the speed of a currently active network card

Understanding printer menus

113

Menu item

Description

View Network Address
UAA
LAA

Lets you view the network addresses

End‑of‑Job Timeout

Sets the amount of time in seconds before a network print job is canceled

0–225

Notes:

• 90 seconds is the factory default setting.
• 0 disables the timeout.
• If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page

Allows the printer to print a banner page

Off

Note: Off is the factory default setting.

TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item

Description

Activate
On
Off

Activates TCP/IP

Set Hostname

Lets you set the current TCP/IP hostname

Note: On is the factory default setting.

Note: This can be changed only from the Embedded Web Server.
IP Address

Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.

Netmask

Lets you view or change the current TCP/IP netmask

Gateway

Lets you view or change the current TCP/IP gateway

Enable DHCP
On
Off

Specifies the DHCP address and parameter assignment setting

Enable RARP
On
Off

Specifies the RARP address assignment setting

Enable BOOTP
On
Off

Specifies the BOOTP address assignment setting

Note: On is the factory default setting.

Understanding printer menus

114

Menu item

Description

Enable AutoIP
Yes
No

Specifies the Zero Configuration Networking setting

Enable FTP/TFTP
Yes
No

Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.

Enable HTTP Server
Yes
No

Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.

WINS Server Address

Lets you view or change the current WINS server address

Enable DDNS
Yes
No

Lets you view or change the current DDNS setting

Enable mDNS
Yes
No

Lets you view or change the current mDNS setting

DNS Server Address

Lets you view or change the current DNS server address

Enable HTTPS
Yes
No

Lets you view or change the current HTTPS setting

Note: Yes is the factory default setting.

IPv6 menu
Note: This menu is available only in network models or in printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Menu item

Description

Enable IPv6
On
Off

Enables IPv6 in the printer

Auto Configuration
On
Off

Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router

Set Hostname

Lets you set the printer host name

View Address

Shows the printer IPv6 address

Note: On is the factory default setting.

Note: The IPv6 address can be changed only from the Embedded Web
Server.

Understanding printer menus

115

Menu item

Description

View Router Address

Shows the router address
Note: The router address can be changed only from the Embedded Web
Server.

Enable DHCPv6
On
Off

Enables DHCPv6 in the printer
Note: On is the factory default setting.

Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only in printer models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item

Description

Wi-Fi Protected Setup
Start Push Button

Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time

Wi-Fi Protected Setup
Start PIN Method

Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point

Enable/Disable WPS Autodetection
Enable
Disable

Automatically detects the connection method that an access point with
WPS uses—WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.

Network Mode
Infrastructure
Ad hoc

Specifies the network mode
Notes:

• Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.

• Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g
802.11b/g/n

Specifies the wireless standard for the wireless network

Choose Network
[list of available networks]

Lets you select an available network for the printer to use

View Signal Quality

Lets you view the quality of the wireless connection

View Security Mode

Lets you view the encryption method that a wireless network uses

Note: The 802.11b/g/n is the factory default setting.

Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that lets you establish a wireless network
and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer necessary to
configure the network name (SSID) and WEP key or WPA passphrase for network devices.

Understanding printer menus

116

AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk
Menu item

Description

Activate
Yes
No

Activates AppleTalk support

View Name

Shows the assigned AppleTalk name

Note: Yes is the factory default setting.

Note: The name can be changed only from the Embedded Web Server.
View Address

Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.

Provides a list of AppleTalk zones available on the network
Set Zone
[default]
Note: When “default” is selected, the printer uses the AppleTalk zone that the
[list of zones available on the network] router identifies as the default zone for the network. If no default zone exists,
then the zone marked with an * is the default setting.

Standard USB menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Understanding printer menus

117

Menu item

Description

USB Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the USB input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.

• The USB buffer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

ENA Gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server

Notes:

• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

Understanding printer menus

118

Parallel [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the parallel input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.

• The parallel buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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119

Menu item

Description

Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off

Enables bidirectional communication through the parallel port

Protocol
Fastbytes
Standard

Specifies the parallel port protocol

Notes:

• On is the factory default setting.
• Off disables parallel port negotiation.
Notes:

• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.

• Standard tries to resolve parallel port communication problems.
Honor Init
Off
On

Determines if the printer honors printer hardware initialization requests from the
computer
Notes:

• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off

Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe

Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

Note: On is the factory default setting.

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

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Menu item

Description

ENA gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

Serial [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.

• When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.

• When set to Off, the printer does not perform NPA processing.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

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121

Menu item

Description

Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the serial input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.

• The serial buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.

• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR

Robust XON
Off
On

Selects the hardware and software handshaking settings for the serial port
Notes:

•
•
•
•

DTR is the factory default setting.
DTR/DSR is a hardware handshaking setting.
XON/XOFF is a software handshaking setting.
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.

Determines whether the printer communicates availability to the computer
Notes:

• Off is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.

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Menu item

Description

Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800

Specifies the rate at which data can be received through the serial port

Data Bits
8
7

Specifies the number of data bits sent in each transmission frame

Parity
None
Ignore
Even
Odd

Sets the parity for serial input and output data frames

Honor DSR
Off
On

Determines whether the printer uses the DSR Signal

Notes:

• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.

Note: 8 is the factory default setting.

Note: None is the factory default setting.

Notes:

• Off is the factory default setting.
• DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.

SMTP Setup menu
Menu item

Description

Primary SMTP Gateway

Specifies SMTP server gateway and port information

Primary SMTP Gateway Port

Note: 25 is the default SMTP gateway port.

Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30

Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.

Reply Address

Specifies a reply address of up to 128 characters in the e-mail sent by the
printer

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123

Menu item

Description

Use SSL
Disabled
Negotiate
Required

Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:

• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server determines if
SSL will be used.

SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5

Specifies the type of user authentication required for scan to e‑mail
privileges

Device‑Initiated E‑mail
None
Use Device SMTP Credentials

Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.

User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain

Note: “No authentication required” is the factory default setting.

Notes:

• None is the factory default setting for Device and User‑Initiated
E‑mail.

• Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.

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124

Security menu
Miscellaneous Security Settings menu
Menu item

Description

Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120

Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:

• “Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.

• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.

• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.

• Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. 30 seconds is the factory
default setting.

• Remote Login Timeout specifies how long a remote interface (for example, a
Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.

Confidential Print menu
Menu item

Description

Max Invalid PIN
Off
2–10

Limits the number of times an invalid PIN can be entered
Notes:

• This menu appears only if a formatted, non-defective printer hard disk is installed.
• Once the limit is reached, the print job for that user name and that PIN are deleted.

Confidential Job Expiration Limits the amount of time a confidential print job stays in the printer before it is deleted
Off
Notes:
1 hour
• If the Job Expiration setting is changed while confidential print jobs reside on the
4 hours
printer RAM or printer hard disk, then the expiration time for those print jobs does not
24 hours
change to the new default value.
1 week
• If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs

Note: Off is the factory default setting.

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125

Menu item

Description

Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs needing verification

Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs for printing at a later time

Note: Off is the factory default setting.

Disk Wiping menu
Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All
permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only if a formatted, non-defective printer hard disk is installed.
Menu item

Description

Wiping Mode
Auto
Manual
Off

Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:

• Auto is the factory default setting.
• Due to the large amount of resources required for Automatic Wiping,
activating this option may decrease printer performance, especially if the
printer requires hard disk space faster than it can be wiped and returned to
service.
Manual Wiping
Do not start now
Start now

Manual Wiping overwrites all disk space that has been used to hold data from a print
job that has been processed (printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:

• “Do not start now” is the factory default setting.
• If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.

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126

Menu item

Description

Automatic Method
Single pass
Multiple pass

Automatic wiping marks all disk space used by a previous print job and does not
permit the file system to reuse this space until it has been cleared.
Only Automatic wiping enables users to activate disk wiping without having to turn
the printer off for an extended amount of time.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple pass
method.
Manual Method
Single pass
Multiple pass

Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple pass
method.
Scheduled Method
Single pass
Multiple pass

Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple Pass
method .

• Scheduled wipes are initiated without displaying a user warning or
confirmation message.

Security Audit Log menu
Menu item

Description

Export Log

Enables an authorized user to export the audit log
Notes:

• To export the audit log from the printer control panel, a flash drive must be
attached to the printer.

• From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No

Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.

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127

Menu item

Description

Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7

Specifies whether and how audit logs are created
Notes:

• Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.

• Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.

• Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.

• With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.

Set Date and Time menu
Menu item

Description

Current Date and Time

Shows the current date and time settings for the printer

Manually Set Date and Time
[input date/time]

Notes:

Time Zone
[list of time zones]

Note: GMT is the factory default setting.

Automatically observe DST
On
Off

Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.

Enable NTP
On
Off

Enables Network Time Protocol, which synchronizes the clocks of devices on a
network

• Date and Time is set in YYYY-MM-DD HH:MM format.
• Manually setting the date and time sets Enable NTP to Off.

Notes:

• On is the factory default setting.
• The setting is turned off if you manually set the date and time.

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Settings menu
General Settings menu
Menu item

Description

Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese

Sets the language of the text appearing on the display

Eco-Mode
Off
Energy
Energy/Paper
Paper

Minimizes the use of energy, paper, or specialty media

Note: Some languages may not be available for all printers.

Notes:

• Off is the factory default setting. Off resets the printer to
its factory default settings.

• Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.

• Energy/Paper minimizes the use of power, and of paper
and specialty media.

• Paper minimizes the amount of paper and specialty
media needed for a print job. Performance may be
affected, but print quality is not.

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Menu item

Description

Quiet Mode
Off
On

Reduces the amount of noise produced by the printer
Notes:

• Off is the factory default setting. This setting supports
the performance specifications of your printer.

• On configures the printer to produce as little noise as
possible. This setting is best suited for printing text and
line graphics.

• For optimal printing of color‑rich documents, set Quiet
Mode to Off.

• Selecting Photo from the printer driver may disable
Quiet Mode and provide better print quality and full
speed printing.
Run Initial setup
Yes
No

Instructs the printer to run the setup wizard
Notes:

• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at
the country or region selection screen, the default
becomes No.

Understanding printer menus

130

Menu item

Description

Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1
Custom Key 2

Specifies a language for the printer control panel keyboard

Paper Sizes
US
Metric

Specifies the default paper measurements
Notes:

• Initial setting is determined by your country or region
selection in the initial setup wizard.

• Changing this setting also changes the Units of
Measurement setting in the Universal Setup menu and
the default for each input source in the Paper Size/Type
menu.

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131

Menu item

Description

Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
Waste Toner Bottle

Specifies what is displayed on the upper left and right corners
of the home screen

Fuser
Transfer Module
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]

For the Left side and Right side options, choose from the
following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:

• IP Address is the factory default setting for “Left side.”
• Date/Time is the factory default setting for “Right side.”
• “Do not display” is the factory default setting for “When
to display.”

• Default is the factory default setting for Message to
Display.
Displayed Information
Paper Jam
Load Paper
Service Errors

The displayed information for Paper Jam, Load Paper, and
Service Errors can be customized with the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:

• No is the factory default setting for Display.
• Default is the factory default setting for Message to
Display.

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132

Menu item

Description

Home screen customization
Change Language
Copy
Search Held Jobs
Held Jobs
USB Drive
Profiles
Bookmarks
Jobs by user

Additional buttons can be added to the home screen, and
default buttons can be removed.

Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD

Specifies the format for the printer date

Time Format
12 hour A.M./P.M.
24 hour clock

Specifies the format for the printer time

Screen Brightness
20–100

Specifies the brightness of the printer control panel display

Output Lighting
Normal/Standby Mode
Dim
Bright
Off

Sets the amount of light from the optional exit bin

Available selections for each button are:
Do not display
Display

Note: 12 hour is the factory default setting.

Note: 100 is the factory default setting.

Notes:

• Dim is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Energy or Energy/Paper.

• Bright is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Off or Paper.

Audio Feedback
Button Feedback
On
Off

Notes:

• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.

Volume
1–10
Show Bookmarks
Yes
No

Specifies whether bookmarks are displayed from the Held Jobs
area or not

Web Page Refresh Rate
30–300

Specifies the number of seconds between Embedded Web
Server refreshes

Note: Yes is the factory default setting.

Note: 120 seconds is the factory default setting.
Contact Name

Specifies a contact name for the printer
Note: The contact name will be stored on the Embedded
Web Server.

Location

Specifies the location of the printer
Note: The location will be stored on the Embedded Web
Server.

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Menu item

Description

Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm

Sets an alarm to sound when the printer requires operator
intervention
Available selections for each alarm type are:
Off
Single
Continuous
Notes:

• Single is the factory default setting for Alarm Control and
Cartridge Alarm. Single sounds three quick beeps.

• Off is the factory default setting for Staple Alarm and
Hole Punch Alarm. Off means no alarm will sound.

• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
1–240
Disabled

Specifies the number of minutes of inactivity before the system
enters a lower power state

Timeouts
Sleep Mode
2–240 min
Disabled

Sets the amount of time the printer waits, after a print job is
finished, before it goes into a reduced power state

Note: 15 minutes is the factory default setting.

Notes:

• 30 minutes is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm‑up times.

• Select the lowest setting if the printer shares an
electrical circuit with room lighting.

• Select a high setting if the printer is in constant use.
Under most circumstances, this keeps the printer ready
to print with minimum warm‑up time.
Timeouts
Screen Timeout
15–300 sec

Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state

Timeouts
Print Timeout
Disabled
1–255 sec

Sets the amount of time in seconds the printer waits to receive
an end‑of‑job message before canceling the remainder of the
print job

Note: 30 seconds is the factory default setting.

Notes:

• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see
if any new print jobs are waiting.

• Print Timeout is available only when using PCL
emulation. This setting has no effect on PostScript
emulation print jobs.

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134

Menu item

Description

Timeouts
Wait Timeout
Disabled
15–65535 sec

Sets the amount of time in seconds the printer waits for
additional data before canceling a print job
Notes:

• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.

Timeouts
Job Hold Timeout
5–255 sec

Sets the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to process print jobs in the print queue
Notes:

• 30 seconds is the factory default setting.
• This menu item appears only when a printer hard disk is
installed.
Print Recovery
Auto Continue
Disabled
5–255

Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period

Print Recovery
Jam Recovery
Auto
On
Off

Specifies whether the printer reprints jammed pages

Note: Disabled is the factory default setting.

Notes:

• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.

• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On

Lets the printer successfully print a page that may not have
printed otherwise
Notes:

• Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole
page.

• On sets the printer to process the whole page so that the
entire page prints.

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135

Menu item

Description

Sleep Button Settings
Press Sleep Button
Sleep
Hibernate
Do Nothing
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate

Determines how the printer responds when pressing the Sleep
button in Idle state
Notes:

• Sleep is the factory default setting for Press Sleep
Button.

• Do Nothing is the factory default setting for Press and
Hold Sleep Button.

• Sleep or Hibernate Mode sets the printer to operate at a
lower power setting.

• If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.
Touch anywhere on the touch screen or press a button
on the printer control panel to exit Sleep Mode.

• If the printer is in Hibernate mode, then the touch
screen is completely off and the Sleep button turns
amber in color and is blinking. Press and hold the Sleep
button for at least 2 seconds to exit Hibernate mode.
Factory Defaults
Do Not Restore
Restore Now

Returns the printer settings to the factory default settings
Notes:

• Do Not Restore is the factory default setting. Do Not
Restore keeps the user‑defined settings.

• Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored
in flash memory or on a printer hard disk are not
affected.

Flash Drive menu
Menu item

Description

Copies
1–999

Specifies a default number of copies for each print job

Paper Source
Tray [x]
MP Feeder
Manual Paper
Manuel Envelope

Sets a default paper source for all print jobs

Color
Color
Black Only

Generates color outputs

Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)

Stacks the pages of a print job in sequence when printing multiple copies

Note: 1 is the factory default setting.
Note: Tray 1 (standard tray) is the factory default setting.

Note: Color is the factory default setting.

Note: On is the factory default setting.

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136

Menu item

Description

Sides (Duplex)
1 sided
2 sided

Specifies whether prints are on one side or on both sides of the paper

Staple
Off
Auto
Back
Dual
Dual Double
Front

Specifies whether prints are stapled

Hole Punch
Off
On

Specifies whether prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on prints

Note: 1 sided is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu appears only when a stapler is installed.

Notes:

• Off is the factory default setting.
• This menu appears only when a puncher is installed.
Notes:

• “2 holes” is the factory default setting regardless of hardware.
• “3 holes” and “4 holes” only appear when their respective hole punch
hardware is installed.

•
Duplex Binding
Long Edge
Short Edge

Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:

• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait

Specifies the orientation of a multiple‑page document

Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper

Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.

Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

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137

Menu item

Description

Paper Saver Border
None
Solid

Prints a border on each page image when using Paper Saver

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images when using Paper Saver

Separator Sheets
None
Between Copies
Between Jobs
Between Pages

Note: None is the factory default setting.

Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
Specifies whether blank separator sheets are inserted
Notes:

• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Sheet Source
Tray [x]
Manual Feeder

Specifies the paper source for separator sheets
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.

Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.

Setup menu
Menu item

Description

Printer Language
PS Emulation
PCL Emulation

Sets the default printer language
Notes:

• PS Emulation is the factory default printer language. PS
emulation uses a PS interpreter for processing print jobs.

• PCL Emulation uses a PCL interpreter for processing print
jobs.

• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.

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138

Menu item

Description

Job Waiting
Off
On

Specifies if print jobs are removed from the print queue when they
require unavailable printer options or custom settings. These print
jobs are stored in a separate print queue, so other jobs print
normally. When the missing information and/or options are
obtained, the stored jobs print.
Notes:

• Off is the factory default setting.
• This menu item appears only if a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Print Area
Normal
Whole Page

Sets the logical and physical printable area
Notes:

• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.

• Whole Page allows images to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter.
This setting has no effect on pages printed using the PCL XL
or PostScript interpreter.
Printer Usage
Max Yield
Max Speed

Sets the printer for a faster print speed or a higher toner yield.

Black Only Mode
Off
On

Sets the printer to print text and graphics using only the black toner
cartridge

Download Target
RAM
Flash
Disk

Sets the storage location for downloads

Note: Max Yield is the factory default setting.

Note: Off is the factory default setting.

Notes:

• RAM is the factory default setting. Downloads stored in RAM
are temporary.

• Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.

• This menu item appears only if a flash and/or disk option is
installed.

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139

Menu item

Description

Resource Save
Off
On

Specifies how the printer handles temporary downloads, such as
fonts and macros stored in the RAM, when the printer receives a
print job that requires more memory than is available
Notes:

• Off is the factory default setting. Off sets the printer to retain
downloads only until memory is needed. Downloads are
deleted in order to process print jobs.

• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First

Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:

• Alphabetical is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.

Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item

Description

Job Accounting Log
Off
On

Determines if the printer creates a log of the print jobs it receives

Job Accounting Utilities

Lets you print and delete log files or export them to a flash drive

Accounting Log Frequency
Monthly
Weekly

Determines how often a log file is created

Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log

Determines how the printer responds when the frequency threshold expires

Disk Near Full Level
1–99
Off

Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action

Note: Off is the factory default setting.

Note: Monthly is the factory default setting.

Note: None is the factory default setting.

Note: 5MB is the factory default setting.

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140

Menu item

Description

Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when the printer hard disk is nearly full

Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when disk usage reaches the maximum limit
(100MB)

URL to Post Logs

Determines where the printer posts job accounting logs

E‑mail Address to Send Logs

Specifies the e‑mail address to which the device sends job accounting logs

Log File Prefix

Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.

Notes:

• None is the factory default setting.
• The value defined in Disk Near Full Level determines when this action is
triggered.

Note: None is the factory default setting.

Finishing menu
Menu item

Description

Sides (Duplex)
1 sided
2 sided

Specifies whether duplex (2‑sided) printing is set as the default setting for all print
jobs
Notes:

• 1 sided is the factory default setting.
• You can set 2‑sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop‑up menus.

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141

Menu item

Description

Duplex Binding
Long Edge
Short Edge

Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:

• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999

Specifies the default number of copies for each print job

Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job

Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)

Stacks the pages of a print job in sequence when printing multiple copies

Separator Sheets
Off
Between Copies
Between Jobs
Between Pages

Specifies whether blank separator sheets are inserted

Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.

Notes:

• Off is the factory default setting.
• On stacks the print job in sequence.
Notes:

• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Manual Feeder

Specifies the paper source for separator sheets
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.

Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper
Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

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142

Menu item

Description

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images when using Paper Saver
Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.

Paper Saver Orientation
Auto
Landscape
Portrait

Specifies the orientation of a multiple‑page document

Paper Saver Border
None
Solid

Prints a border on each page image when using Paper Saver

Staple Job
Off
Auto
Back
Dual
Dual Double
Front

Specifies whether the prints are stapled

Hole Punch
Off
On

Specifies whether the prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on a printed output

Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.

Note: None is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu only appears when the printer is equipped with a stapler.

Note: This menu only appears when the printer is equipped with a puncher.

Notes:

• “2 holes” is the factory default setting regardless of hardware.
• “3 holes” and “4 holes” only appear when their respective hole punch
hardware is installed.

Offset Pages
None
Between Copies
Between Jobs

Offsets pages at certain instances
Notes:

• None is the factory default setting.
• Between Copies offsets each copy of a print job if Collate is set to On. If Collate
is set to Off, each set of printed pages are offset, such as all page 1's and all
page 2's.

• Between Jobs sets the same offset position for the entire print job regardless
of the number of copies printed.

• This menu only appears when a stapler finisher is installed.

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143

Quality menu
Menu item

Description

Print Mode
Color
Black Only

Specifies whether images are printed in color or in black and white

Color Correction
Auto
Off
Manual

Adjusts the color output on the printed page

Notes:

• Color is the factory default setting.
• The printer driver is capable of overriding this setting.
Notes:

• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.

• Manual allows customization of color tables using the settings available from the
Manual Color menu.

• Due to the differences in additive and subtractive colors, certain colors that
appear on computer screens are impossible to duplicate on a printed page.
Print Resolution
2400 Image Q
1200 dpi

Specifies the printed output resolution

Toner Darkness
1–5

Lightens or darkens the printed output

Notes:

• 2400 Image Q is the factory default setting.
• 1200 dpi provides the highest resolution output, and increases gloss.
Notes:

• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• If Print Mode is set to Black Only, then a setting of 5 increases toner density and
darkness for all print jobs.

• If Print Mode is set to Color, then a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Off
On

Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:

• Off is the factory default setting.
• You can set this option from the software program. For Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print
dialog and pop‑up menus.

• To set this option using the Embedded Web Server, type the network printer IP
address or host name in a browser window.
Color Saver
Off
On

Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:

• Off is the factory default setting.
• On overrides Toner Darkness settings.

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144

Menu item

Description

RGB Brightness
‑6 to 6

Adjusts brightness in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Contrast
0–5

Adjusts contrast in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Saturation
0–5

Adjusts saturation in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults

Adjusts color in printed output by increasing or decreasing the amount of toner used
for each color

Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK

Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer

Note: 0 is the factory default setting.

Notes:

• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.

• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.

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145

Menu item

Description

Manual Color
RGB Image
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
RGB Text
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
RGB Graphics
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off

Customizes the RGB color conversions

Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off

Customizes the CMYK color conversions

Spot Color Replacement

Allows users to create and save custom spot colors with corresponding CMYK values

Notes:

• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.

• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.

• Vivid applies a color conversion table that produces brighter, more saturated
colors.

• Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.

Notes:

• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.

• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.

• Vivid CMYK increases color saturation for the US CMYK color conversion table.

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146

Utilities menu
Menu item

Description

Remove Held Jobs
Confidential
Held
Not Restored
All

Removes confidential and held jobs from the printer hard disk
Notes:

• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.

• Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Format Flash
Yes
No

Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:

• Yes deletes all data stored in flash memory.
• No cancels the format request.
• Flash memory refers to the memory added by installing a flash memory option
card in the printer.

• A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.

• The flash memory option card must not be read/write‑ or write‑protected.
Delete Downloads on Disk
Delete Now
Do Not Delete

Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:

• Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.

• Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace

Assists in isolating the source of a print job problem
Notes:

• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.

• To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On

Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.

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147

XPS menu
Menu item

Description

Print Error Pages
Off
On

Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.

PDF menu
Menu item

Description

Scale to Fit
No
Yes

Scales page content to fit the selected paper size

Annotations
Do Not Print
Print

Prints annotations in a PDF

Note: No is the factory default setting.

Note: Do Not Print is the factory default setting.

PostScript menu
Menu item

Description

Print PS Error
Off
On

Prints a page containing the PostScript error

Lock PS Startup Mode
Off
On

Enables users to disable the SysStart file

Font Priority
Resident
Flash/Disk

Establishes the font search order

Note: Off is the factory default setting.

Notes:

• Resident is the factory default setting.
• This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.

• Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.

• Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On

Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
Notes:

• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.

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148

PCL Emul menu
Menu item

Description

Font Source
Resident
Disk
Download
Flash
All

Specifies the set of fonts used by the Font Name menu item
Notes:

• Resident is the factory default setting. It shows the factory default set of
fonts downloaded in RAM.

• Flash and Disk settings show all fonts resident in that option. Make sure
the flash option is properly formatted and is not read/write‑, or
password‑protected.

• Download shows all the fonts downloaded in RAM.
• All shows all fonts available to any option.
Font Name
RO Courier

Identifies a specific font and where it is stored

Symbol Set
10U PC‑8
12U PC‑850

Specifies the symbol set for each font name

Note: RO Courier is the factory default setting. The RO Courier format shows
the font name, font ID, and storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.

Notes:

• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.

• A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00

Changes the point size for scalable typographic fonts
Notes:

• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.

• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100

Specifies the font pitch for scalable monospaced fonts
Notes:

•
•
•
•

10 is the factory default setting.
Pitch refers to the number of fixed‑space characters per inch (cpi).
Pitch can be increased or decreased in 0.01‑cpi increments.
For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.

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149

Menu item

Description

PCL Emulation Settings
Orientation
Portrait
Landscape

Specifies the orientation of text and graphics on a page

PCL Emulation Settings
Lines per Page
1–255

Specifies the number of lines that print on each page

Notes:

• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Notes:

• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.

PCL Emulation Settings
A4 Width
198 mm
203 mm

Sets the printer to print on A4‑size paper
Notes:

• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.

PCL Emulation Settings
Auto CR after LF
Off
On

Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command

PCL Emulation Settings
Auto LF after CR
Off
On

Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command

Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199

Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders

Note: Off is the factory default setting.

Notes:

• Off is the factory default setting.
• None ignores the Select Paper Feed command. This selection is displayed
only when it is selected by the PCL 5e interpreter.

• 0–199 allows a custom setting to be assigned.

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150

Menu item

Description

Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3

Displays the factory default setting assigned to each tray, drawer, or feeder

Tray Renumber
Restore Defaults
Yes
No

Returns all tray, drawer, and feeder assignments to the factory default settings

HTML menu
Menu Item
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers

Description
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO

Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.

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151

Menu item

Description

Font Size
1–255 pt

Sets the default font size for HTML documents
Notes:

• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%

Scales the default font for HTML documents
Notes:

• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape

Sets the page orientation for HTML documents

Margin Size
8–255 mm

Sets the page margin for HTML documents

Note: Portrait is the factory default setting.

Notes:

• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print

Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.

Image menu
Menu item

Description

Auto Fit
On
Off

Selects the optimal paper size, scaling, and orientation

Invert
Off
On

Inverts bi‑tonal monochrome images

Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left

Scales the image to fit the selected paper size

Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.

Notes:

• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Notes:

• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.

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152

Menu item

Description

Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape

Sets the image orientation
Note: Portrait is the factory default setting.

Booklet Adjustments menu
The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments
from this menu when printing booklets.
To access the Booklet Adjustments menu:

1 Turn off the printer.
2 Hold down

and

6 MNO

while turning on the printer.

3 Release the buttons when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration Menu appears.

4 Touch the arrows until Booklet Adjustments appears.
5 Touch Booklet Adjustments.
Menu item

Description

Size of paper
JIS B4
Letter
A4
Legal
11 x 17
12 x 18
A3
SRA3
Oficio
Folio

Specifies the paper size

Total number of sheets
1–2 sheets
3 sheets
4 sheets
5–7 sheets
8–15 sheets

Specifies the total number of sheets in a booklet

Adjust for folding overlap
Top overlap
Bottom overlap

Selects top or bottom overlap based on prints

Adjust for skew during booklet making
Clockwise skew
Counter‑clockwise skew

Selects skew direction based on prints

Note: This setting defaults to the Tray 1 paper size value.

Note: The factory default setting is 1–2 sheets.

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153

Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Lexmark Web site at www.lexmark.com.
Menu item

Description

Print All Guides

Prints all the guides

Color Quality

Provides information about adjusting and customizing color printing

Print Quality

Provides information about solving print quality issues

Printing Guide

Provides information about loading paper and other speciality media

Media Guide

Provides a list of the paper sizes supported in trays, drawers, and feeders

Print Defects Guide

Provides help in determining the printer part causing a repetitive defect

Menu Map

Provides a list of the printer control panel menus and settings

Information Guide

Provides help in locating additional information

Connection Guide

Provides information about connecting the printer locally (USB) or to a network

Moving Guide

Provides instructions for safely moving the printer

Supplies Guide

Provides part numbers for ordering supplies

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154

Securing the hard disk and other installed memory
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.

• Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.

• Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.

• Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:

•
•
•
•
•
•

The printer is being decommissioned
The printer hard drive is being replaced
The printer is being moved to a different department or location
The printer is being serviced by someone from outside your organization
The printer is being removed from your premises for service
The printer is being sold to another organization

Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:

• Degaussing—Flushes the hard drive with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.

Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.

Securing the hard disk and other installed memory

155

Erasing non‑volatile memory
• Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.

• Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.

3 Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.

4 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Erasing printer hard disk memory
Note: Your printer may not have a hard disk installed.
Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print,
copy, and fax jobs, by securely overwriting files that have been marked for deletion.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

3 Touch Wipe Disk, and then touch one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.

4 Touch Yes to proceed with disk wiping. A status bar will indicate the progress of the disk wiping task.
Note: Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Securing the hard disk and other installed memory

156

Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.

Using the Embedded Web Server
1 From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.

2 From the Disk encryption menu, select Enable.
Notes:

• Enabling disk encryption will erase the content of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

3 Click Submit.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.

3 Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:

• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Maintaining the printer

157

Maintaining the printer
Periodically, certain tasks are required to maintain optimum performance of your printer.

Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.

4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and standard exit bin are dry before beginning a new print job.

Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.

1 Open the front door.

Maintaining the printer

158

2 Slide the release lever to the left to unlock the cover.

3 Open the cover.
Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for
more than 10 minutes.

Maintaining the printer

159

4 Locate the printhead wipers.

5 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.

Maintaining the printer

6 Close the cover.

7 Slide the release lever to the right to lock the cover.

160

Maintaining the printer

8 Close the front door.

Emptying the hole punch box
1 Open door G.

161

Maintaining the printer

2 Pull out the hole punch box.

3 Empty the container.

162

Maintaining the printer

163

4 Insert the emptied hole punch box back into the finisher until it stops.

5 Close door G.

Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:

•
•
•
•
•
•

Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust

Checking the status of parts and supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel
From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from a network computer
Note: The computer must be connected to the same network as the printer.

Maintaining the printer

164

2 Click Device Status.

Ordering parts and supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact
the place where you purchased the printer.
Notes:

• The gauges displayed are an estimate of the life left for the supply or part indicated next to each gauge.
• All page life estimates for supplies assume printing on a single side of letter‑ or A4‑size plain paper.

Ordering toner cartridges
When 88.xx [color] cartridge low or 88.xx [color] cartridge nearly low appears, order a
new cartridge.
When 88 Replace [color] cartridge appears, replace the specified cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low
print coverage (less than 1.25% for a color) for extended periods of time may negatively affect actual yield for that color
and may cause cartridge parts to fail prior to exhaustion of toner.
Part name

Part number

Black high‑yield toner cartridge

C950X2KG

Yellow high‑yield toner cartridge

C950X2YG

Magenta high‑yield toner cartridge

C950X2MG

Cyan high‑yield toner cartridge

C950X2CG

Ordering a photoconductor unit
When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low
appears, order a replacement photoconductor unit.
When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor.
Part name

Part number

Photoconductor unit

C950X71G

•
•
•
•

Black
Cyan
Magenta
Yellow

Maintaining the printer

165

Part name

Part number

CMY (Cyan, Magenta, Yellow) Photoconductor Kit

C950X73G

Note: CMY photoconductor units may reach end of life all at
the same time.

Ordering a waste toner bottle
When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82.xx Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name

Part number

Waste toner bottle

C950X76G

Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name

Part number

Staple Cartridges‑‑3 pack (Staples G5)

25A0013

Advanced Booklet Staples (Staples G11 and Staples G12)

21Z0357

Ordering a maintenance kit
When [x] Maintenance Kit appears on the printer display, order the indicated maintenance kit to replace the
worn parts. All maintenance kit parts except that in the 480K maintenance kit are designed to be user‑replaceable. The
kits come with instructions.
Maintenance kit

Service part number

160K Maintenance Kit

40X7540

320K (100 V) Maintenance Kit

40X7568

320K (110 V) Maintenance Kit

40X7550

320K (220 V) Maintenance Kit

40X7569

480K Maintenance Kit

40X7560

Maintaining the printer

Replacing parts and supplies
Replacing a maintenance kit
1 Replace the maintenance kit.
2 Reset the maintenance count to zero to clear the 80 scheduled maintenance [x] message.
Note: For more information on replacing the maintenance kit and resetting the maintenance count, see the
instruction sheets that came with the maintenance kit.

Replacing a photoconductor unit
1 Open the front door.

2 Rotate the release lever counterclockwise to open the cover.

166

Maintaining the printer

167

3 Lower the cover.

Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for
more than 10 minutes.

4 Grasp the handle of the photoconductor unit and pull it out of the machine.

5 Unpack the replacement photoconductor unit.

Maintaining the printer

6 Align and insert the end of photoconductor unit.

7 Remove the tape from the top of the photoconductor unit.

168

Maintaining the printer

8 Push the tab forward to insert the photoconductor unit.

9 Push the photoconductor unit until it clicks into place

169

Maintaining the printer

170

10 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.

11 Close the cover.

Maintaining the printer

12 Rotate the release lever clockwise to lock the cover.

13 Close the front door.

Replacing a toner cartridge
1 Open the front door.

171

Maintaining the printer

2 Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge.

3 Pull out the toner cartridge.

172

Maintaining the printer

173

4 Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the
toner.

5 Remove the red packing strip from the new cartridge.
6 Insert the new cartridge into the printer.

7 Close the front door.

Maintaining the printer

Replacing the waste toner bottle
1 Turn the printer off.
2 Open the front door.

3 Remove the used waste toner bottle.

4 Unpack the new waste toner bottle.

174

Maintaining the printer

5 Insert the new waste toner bottle into the printer until it clicks into place.

6 Rotate the release lever counterclockwise to open the cover.

175

Maintaining the printer

176

7 Lower the cover.

8 Slide out the printhead wipers.

Maintaining the printer

9 Slide the printhead wipers back into place.

10 Close the cover.

177

Maintaining the printer

11 Rotate the release lever clockwise to lock the cover.

12 Close the front door.

13 Turn the printer back on.

178

Maintaining the printer

Replacing a staple cartridge
Note: A message on the printer display indicates which staple cartridge needs to be replaced.

Replacing staple cartridge in the standard stapler unit
1 Open door G.

2 Grasp the handle of the staple cartridge holder, and then pull out the holder to the right.

3 Pull the staple cartridge out of the finisher.
Note: Use just a slight force when removing the staple cartridge.

179

Maintaining the printer

180

4 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge.

1
1

5 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.

Maintaining the printer

6 Push the staple cartridge into the finisher until it clicks into place.

7 Close door G.
Replacing staple cartridge in the booklet stapler unit
Note: This task is applicable only when a booklet finisher is installed.

1 Open door G.

181

Maintaining the printer

182

2 Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.

Maintaining the printer

3 Hold the tabs on both sides of the staple cartridge.

183

Maintaining the printer

4 Rotate the booklet staple cartridge at an angle.

184

Maintaining the printer

185

5 Lift the booklet staple cartridge out of the unit.

6 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge.

1
1

7 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.

Maintaining the printer

8 Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place.

9 Return the unit to its original position.

10 Close door G.

186

Maintaining the printer

187

Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.
• Avoid severe jarring movements.

Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Administrative support

188

Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server
Administrator's Guide at http://support.lexmark.com.

Checking the virtual display
1 Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer messages.

Checking the status of the printer
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

•
•
•
•

Paper tray settings
Level of toner in the print cartridge
Percentage of life remaining in the maintenance kit
Capacity measurements of certain printer parts

Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed
or added, or when there is a paper jam.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Administrative support

189

2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification, and type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.

Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:

Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >

Clearing jams

190

Clearing jams
Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps
outlined in this section.
Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold
the pages is needed for other printer tasks.

Avoiding jams
Paper tray recommendations
•
•
•
•
•

Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.

• Push the tray in firmly after loading paper.

Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.

•
•
•
•

Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per manufacturer recommendations.

Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, and
remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the
paper path.

Clearing jams

191

13
12
11
10
4

9
6
7

Area
1

Area name
Cover F

Jam numbers What to do
281

Open cover F, and then remove the jammed paper.

4yy.xx
2

Door G

455
4yy.xx

Open door G, and then remove the jammed paper.
For staple jams, remove the staple cartridge, and then clear the staple
jam.

Door H

4yy.xx

Open door H, and then remove the jammed paper.

Standard exit bin

201–202
203

Remove all paper from the standard exit bin, and then remove the jammed
paper.

Standard finisher bin

4yy.xx

Remove all paper from the standard finisher bin, and then remove the
jammed paper.

Finisher bin 1

4yy.xx

Remove all paper from the finisher bin 1, and then remove the jammed
paper.

Finisher bin 2

4yy.xx

Remove all paper from the finisher bin 2, and then remove the jammed
paper.

Door C

24x

Tray [x]
9

Tray 5 (high‑capacity
feeder)

Open door C, and then remove the jammed paper.
Open each tray, and then remove any jams.

24x

Open the tray, and then remove the jammed paper.
Open the top cover, and then remove the jammed paper.
Gently move the tray to the left until it stops, and then remove the jammed
paper.

Clearing jams

Area

Area name

192

Jam numbers What to do

Multipurpose feeder

250

Remove all paper from the multipurpose feeder, and then remove the
jammed paper.

Door B

230

Open door B, and then remove the jammed paper.

Door A

201–202

Open door A, and then remove the jammed paper.

231
281
13

Door D

203

Open door A, and then door D, and then remove the jammed paper.

201–202 paper jams
If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it
out.
Note: Make sure all paper fragments are removed.

Clearing jams

193

Paper jam in the fuser
1 Open door A by lifting the release latch and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Lift the green lever.

3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.

4 Push the green lever back into place.
5 Close door A.
6 If necessary, touch Continue from the printer control panel.

Paper jam under the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close door A.
4 If necessary, touch Continue from the printer control panel.

203 paper jam
If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it
out.
Note: Make sure all paper fragments are removed.

Clearing jams

1 Open door A, and then door D by lifting the release latch of each door and lowering the doors.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3 Close door D, and then close door A.
4 If necessary, touch Continue from the printer control panel.

194

Clearing jams

195

230 paper jam
1 Lower the multipurpose feeder, and then open door B.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close door B.
4 If necessary, touch Continue from the printer control panel.

231 paper jam
1 Open door A by lifting the release latch, and then lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.

Clearing jams

196

2 Lift the green lever.

3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Push the green lever back into place.

Clearing jams

5 Close door A.

6 If necessary, touch Continue from the printer control panel.

24x paper jam
Note: Make sure all paper fragments are removed when pulling out any jammed paper.

Paper jam in Tray 1
1 Open Tray 1.

197

Clearing jams

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

3 Close Tray 1.
4 If necessary, touch Continue, jam cleared from the printer control panel.

Paper jam in one of the optional trays (Trays 2–4)
1 Check door C, and then firmly grasp the jammed paper and then pull it out.

2 Open the specified tray.

198

Clearing jams

3 Firmly grasp the jammed paper on each side, and then gently pull it out.

4 Close the tray.
5 If necessary, touch Continue, jam cleared from the printer control panel.

Paper jam in Tray 5 (high‑capacity feeder)
Paper jam inside the tray
1 Pull out the tray until it stops.

Warning—Potential Damage: Do not pull out the tray with too much force. Doing so may hit and injure your
knees.

199

Clearing jams

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

3 Push the tray gently until it stops.
4 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in the tray exit
1 Gently move the tray to the left until it stops.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

200

Clearing jams

201

3 Gently put the tray back into position.
4 If necessary, touch Continue, jam cleared from the printer control panel.
Paper jam in the top cover
1 Gently move the tray to the left until it stops.

2 Open the top cover.

1
2

Clearing jams

3 Firmly grasp the jammed paper on each side, and then gently pull it out.

4 Close the top cover.

5 Gently put the tray back into position.
6 If necessary, touch Continue, jam cleared from the printer control panel.

202

Clearing jams

250 paper jam
1 Remove any jammed pages from the multipurpose feeder.

2 Load paper into the multipurpose feeder.
3 If necessary, touch Continue, jam cleared from the printer control panel.

281 paper jam
Paper jam in door A
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Determine where the jam is located, and then remove it:
a If the paper is visible under the fuser, firmly grasp it on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

b If the paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.

203

Clearing jams

204

1 Remove the thumbscrew from each side of the fuser unit by rotating them counterclockwise.
2 Lift the handles on each side of the fuser, and then pull to remove the fuser unit.

1
2

3 Lift the green lever, firmly grasp the paper on each side, and then gently pull it out.
Notes:

• Make sure all paper fragments are removed.
• If the paper is in the fuser, then lower the fuser nip release lever and switch it to envelope mode.
• After removing the jammed paper, return the lever to the proper position.

4 Align the fuser unit using the handles on each side, and then place it back into the printer.

2
1

3 Close door A.
4 If necessary, touch Continue from the printer control panel.

Clearing jams

205

Paper jam in cover F (paper transport)
1 Open cover F.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise.

3 Close cover F.
4 If necessary, touch Continue from the printer control panel.

4yy.xx paper jams
If the jammed paper is visible in any of the finisher exit bins, then firmly grasp the paper on each side, and then gently
pull it out.

Clearing jams

Standard finisher bin

Finisher bin 1

Finisher bin 2
Note: Finisher bin 2 is available only when a booklet finisher is installed.

Note: Make sure all paper fragments are removed.

Paper jam in door H
1 Open door H.
Note: Door H is located between the finisher exit bins.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

206

Clearing jams

207

3 Close door H.
4 If necessary, touch Continue from the printer control panel.

Paper jam in door G
1 Open door G.

1
2
3
4
5
6
7

Area

Cover, knob, or handle name

Cover G1

Cover G2

Clearing jams

Area

Cover, knob, or handle name

Knob G3

Cover G4

Cover G7

Knob G8

Handle G9

2 Lift cover G1 lever.
3 Firmly grasp any jammed paper, and then gently pull it out.
Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G.

4 Move cover G2 to the right, and then remove any jammed paper.
Note: If the paper is jammed in the rollers, then rotate knob G3 counterclockwise.

5 Move cover G4 down, and then remove any jammed paper.
6 Move cover G7 to the left, and then remove any jammed paper.
7 Pull handle G9 until the tray is completely open.

208

Clearing jams

209

8 Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove
the jammed paper.

9 Close door G.
10 If necessary, touch Continue from the printer control panel.

Paper jam in cover F (paper transport)
1 Open cover F.

2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise.

Clearing jams

3 Close cover F.
4 If necessary, touch Continue from the printer control panel.

455 staple jam
1 Open door G.

2 Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.

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Clearing jams

3 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.

4 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.

5 Close the staple guard.

6 Press down on the staple guard until it clicks into place.

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Clearing jams

212

7 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.

8 Close the stapler door.
9 Close door G.
10 If necessary, touch Continue, jam cleared from the printer control panel.

Troubleshooting

213

Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:

•
•
•
•
•
•

The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.

• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.

Understanding printer messages
An error has occured with the Flash Drive. Please remove and re-insert the drive.
Try one or more of the following:

• Remove and reinsert the flash drive.
• If the error message remains, the flash memory may be defective and require replacing.

Bin 2 is unable to lower, remove paper and check for an obstruction
Try one or more of the following:

• Remove paper and clear any obstruction from the bin.
• Touch Continue to clear the message and continue printing.

Change [paper source] to [custom type name]
Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Troubleshooting

214

Change [paper source] to [custom type name] load [orientation]
Try one or more of the following

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Troubleshooting

215

Check [src] orientation or guides
Try one or more of the following:

• Move the paper guides in the tray to the correct positions for the paper size loaded.
• Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the print job, specify the correct size setting:
– For Windows users, specify the paper size from Print Properties.
– For Macintosh users, specify the paper size from the Page Setup dialog.

Close cover [x]
Close the specified cover to clear the message.

Close door [x]
Close the specified door.

Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.

Empty the hole punch box
1 Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.

2 Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.

Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Insert staple cartridge
Try one or more of the following:

• Insert a staple cartridge.
• Touch Continue to clear the message and print without using the staple finisher.

Troubleshooting

216

Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.

Insert Tray [x]
Insert the specified tray into the printer.

Install bin [x]
Try one or more of the following:

• Install the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified bin.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Load [src] with [custom type name]
Try one or more of the following:

• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.

• Cancel the print job.

Load [src] with [custom string]
Try one or more of the following:

• Cancel the print job.

Troubleshooting

217

Load [src] with [size]
Try one or more of the following:

• Cancel the print job.

Load [src] with [type] [size]
Try one or more of the following:

• Cancel the print job.

Load Manual Feeder with [custom type name]
Try one or more of the following:

•
•
•
•

Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.

Load Manual Feeder with [custom string]
Try one or more of the following:

•
•
•
•

Load Manual Feeder with [paper size]
Try one or more of the following:

•
•
•
•

Troubleshooting

218

Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:

•
•
•
•

Manual feeder expects [paper size]. Check [paper source] guides
Try one or more of the following:

• Load the specified paper size in the manual feeder.
• Physically adjust [paper source] guides to a recognized paper size.
• Touch Continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot
find a tray with the correct paper type and size, then it prints from the default source.

Load staples
Try one or more of the following:

• Replace the specified staple cartridge in the finisher.
• Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.

• Touch Cancel job to cancel the print job.

Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.

Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Troubleshooting

219

Print quota exceeded. Print job canceled.
The print job has been cancelled because the print quota has been exceeded. Contact your system support person.

Print quota exceeded. Print job incomplete.
The print job did not complete because the print quota has been exceeded. Contact your system support person.

Restore held jobs?
Try one or more of the following:

• Touch Restore to restore all held jobs stored on the printer hard disk.
• Touch Do not restore if you do not want any print jobs to be restored.

Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.

Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.

Unsupported camera mode, unplug camera and change mode
The camera mode does not support PictBridge.
Unplug the camera, change the mode and plug the camera back into the printer.

Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

31.xx Missing or defective [color] cartridge
Try one or more of the following:

1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.

2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.

Troubleshooting

220

34 Incorrect paper size, check [paper source]
Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches the
document you are trying to print.

•
•
•
•

Touch Continue to clear the message and print using a different tray.
Check the tray length and width guides and make sure the paper is loaded properly in the tray.
Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.

• Cancel the print job.

34 Incorrect paper type, check [paper source]
Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray. Make sure the paper type matches the
document you are trying to print.

•
•
•
•

Touch Continue to clear the message and print using a different tray.
Check the tray length and width guides and make sure the paper is loaded properly in the tray.
Make sure the correct paper size and type are specified on the Print Properties or Print dialog settings.
Check that the paper type is correctly set. For example, if the MP Feeder Type is set to Universal, then make sure
the paper is large enough for the data being printed.

• Cancel the print job.

35 Insufficient memory to support Resource Save feature
Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.

37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.

Troubleshooting

37 Insufficient memory to collate job
Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
• Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.

38 Memory full
Try one or more of the following:

• Touch Cancel job to clear the message.
• Install additional printer memory.

39 Complex page, some data may not have printed
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.

40 [color] invalid refill, change cartridge
Replace the specified cartridge to continue printing.

51 Defective flash detected
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.

52 Not enough free space in flash memory for resources
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.

221

Troubleshooting

222

53 Unformatted flash detected
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Serial option [x] error
Try one or more of the following:

• Check that the serial cable is properly connected and is the correct one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.

• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.

54 Standard network software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.

54 Network [x] software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
• Upgrade (flash) the network firmware in the printer.

55 Unsupported option in slot [x]
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

Troubleshooting

223

56 Parallel port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu is not set to Disabled.

56 Standard USB port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 Standard parallel port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 USB port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu is not set to Disabled.

57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:

•
•
•
•

The printer firmware has been updated.
Paper input options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the USB port.
The printer hard disk contains print jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

Troubleshooting

58 Too many disks installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess disks.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many flash options installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

59 Incompatible tray [x]
Try one or more of the following:

• Remove the specified tray.
• Touch Continue to clear the message and continue printing without using the specified tray.

61 Remove defective disk
Try one or more of the following:

• Remove the defective printer hard disk.
• Install a different printer hard disk before performing any operations that require a printer hard disk.

224

Troubleshooting

225

62 Disk full
Try one or more of the following:

• Touch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a printer hard disk with larger capacity.

80 Scheduled maintenance [x]
Contact customer support, and report the message. The printer is scheduled for maintenance.

80 Replace paper pick rollers in [paper source], use parts and instructions in tray
1 compartment
Try one or more of the following:

• Touch Continue and replace later to ignore the message and continue printing.
Note: Worn or defective paper pick rollers may cause paper jams.

• Replace the worn or defective paper pick rollers, and then touch Rollers replaced to clear the message and continue
printing.

82.xx Replace waste toner bottle
1 Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.

1 Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.

84 unsupported [color] photoconductor
Remove the specified photoconductor, and then install a supported one.

Troubleshooting

226

84.xx [color] photoconductor low
1 Order a replacement photoconductor immediately.
2 When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the
replacement part.

3 Touch Continue to clear the message and continue printing.

84.xx [color] photoconductor missing
Install the specified color photoconductor, following the instruction sheet that came with the replacement part.

84.xx Replace [color] photoconductor
1 Replace the photoconductor, following the instruction sheet that came with the replacement part.
2 From the printer control panel, touch Continue to clear the message and continue printing.

88.xx [color] cartridge low
1 Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:

• Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the
cartridge.

• Have a new cartridge available when the current one no longer prints satisfactorily.

88.xx [Color] cartridge very low
The specified print cartridge is very low.

1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.

88 Replace [color] cartridge
The specified print or toner cartridge is empty.

1 Replace the specified cartridge.
For instructions on replacing cartridge, from the printer control panel, touch More Information.

2 Touch Continue to clear the message and continue printing.

Troubleshooting

227

1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware
card.

Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.

1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.

Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.

Error message about reading USB drive appears
Make sure the flash drive is supported.

Print jobs do not print
Try one or more of the following:

MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.

MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.

CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.

CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.

CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.

Troubleshooting

228

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.

MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.

• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.

• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.

• For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Troubleshooting

229

Print job takes longer than expected
Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.

TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >

CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.

Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the paper type and paper size settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

Incorrect characters print
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

• Make sure the SmartSwitch settings are set to On in the Network and USB menus.

Tray linking does not work
These are possible solutions. Try one or more of the following:

LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.

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230

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.

Large jobs do not collate
These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.

Unexpected page breaks occur
INCREASE THE PRINT TIMEOUT VALUE
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts

2 Touch the left or right arrow next to Print Timeout until the desired value appears.
3 Touch Submit.

Solving home screen applications problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.

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231

If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF) > System tab > Log.
4 From the Filter menu, select an application status.
5 From the Application menu, select an application, and then click Submit.

MAKE SURE THE FILE NAME YOU WANT TO SCAN TO IS NOT ALREADY IN USE
Verify that the file to which you want to scan is not open by another application or user.
To help prevent errors, make sure either “Append time stamp” or “Overwrite existing file” is selected in the
destination configuration settings.

ADJUST THE SCAN SETTINGS
In the destination configuration settings, lower the scan settings. For example, lower the scan resolution, disable
Color, or change the Content type to Text.

CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.

Forms and Favorites troubleshooting
Forms are not available or are not working
MAKE SURE THE BOOKMARK POINTING TO THE FORM IS IN THE BOOKMARKS ROOT FOLDER
If the bookmark pointing to the form was created in a subfolder of the Bookmarks folder, then it will not be available
under the Forms solution. Delete the bookmark and recreate it under the Bookmarks root folder.

MAKE SURE THE BOOKMARK IS POINTING TO THE CORRECT LOCATION
The printer does not validate bookmarks. If the URL or network location that was specified when the bookmark was
created is incorrect, then the printer will not be able to access the document.

MAKE SURE THE BOOKMARK IS CREATED WITH FORMS AND FAVORITES
If the bookmark is created using another application, then it cannot be accessed in Forms and Favorites.

Troubleshooting

232

A network destination stopped working or is invalid
MAKE SURE THE PRINTER AUTHENTICATION IS CONFIGURED
If the application is configured to use MFP authentication credentials, then the printer authentication settings must
be configured from the Embedded Web Server.
For more information on configuring the printer authentication settings, see the Embedded Web Server
Administrator's Guide available on www.lexmark.com.

MAKE SURE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS
Check that the folder or source file is set to be shared across the network.
If the destination has been moved, then the network address may have changed. The destination network address
can be accessed from the Embedded Web Server.

MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Make sure that all appropriate network cables are securely connected and that the network settings of the printer
are correctly configured. For information on networking the printer, see the Networking Guide on the Software and
Documentation CD that came with the printer.

IF THE SOURCE FILE AND PRINTER RESIDE IN DIFFERENT DOMAINS, THEN MAKE SURE THE DOMAIN INFORMATION IS SPECIFIED
If the source file exists within a different domain than the printer, then you can edit the destination from the
application configuration page and enter the appropriate domain information in the Network Address and Network
Domain fields. If you do not know the network address of the computer where your source file resides, then consult
your system support person.
You can also add the domain name to the Domain Search Order list under the printer network setup.

CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
4 Click System tab > Log.
5 From the Filter menu, select an application status.
6 From the Application menu, select an application, and then click Submit.

Troubleshooting

233

Solving option problems
Option does not operate correctly or quits after it is installed
Try one or more of the following:

RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off using the power switch.
2 Unplug the power cord from the wall outlet, and then from the printer.
3 Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or
go to www.lexmark.com to view the option instruction sheet.

MAKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option.
For more information, see “Updating available options in the printer driver” on page 43.

Paper tray problems
Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.

RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.

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MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

2,000-sheet drawer problems
CHECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.

LOAD PAPER
If the tray is empty, then load paper in the tray or feeder

CLEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.

AVOID PAPER JAMS
•
•
•
•
•
•

Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
Make sure the paper or specialty media meets specifications and is not damaged.
Make sure the guides are positioned correctly for the paper size loaded.

Memory card
Make sure the memory card is securely connected to the printer system board.

Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.

Troubleshooting

Internal Solutions Port does not operate correctly
Try one or more of the following:

CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.

Internal print server does not operate correctly
Try one or more of the following:

CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:

1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.

USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.

235

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236

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:

CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.

MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.

Jammed pages are not reprinted
TURN ON JAM RECOVERY
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery

2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Touch

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237

Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires
adjustment or replacement.

Printer is printing blank pages

Try one or more of the following:

MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.

MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:

1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.

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238

Clipped images
Try one or more of the following:

CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.

Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).

Shadow images appear on prints

ABCDE
ABCDE
ABCDE
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
Replace the defective photoconductor unit.

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239

MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner
cartridge.

1 Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Gray background on prints

ABCDE
ABCDE
ABCDE
CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING
Try one or more of the following:

• Adjust the darkness to a lighter setting.
• Increase the background removal setting.

MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

Incorrect margins

ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:

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240

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE
ABCDE

ABCDE
ABCDE
ABCDE

Try one or more of the following:

MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
Replace the defective photoconductor unit.

MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module.

CLEAN THE PRINTHEAD LENSES
1 Open the front door, and then the internal cover.
2 Locate the printhead wipers.
3 Gently pull the printhead wiper out until it stops, and then slowly slide it back into place.
4 Clean the remaining three printhead lenses.

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241

Paper curl
Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

Print irregularities

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

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242

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.

MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.

Print is too dark

Try one or more of the following:

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be
too high.

• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties.
• For Macintosh users:
1 Choose File > Print.
2 From the “Orientation pictures” menu, choose Printer Features.
3 Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray or feeder:

• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.

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243

Print is too light

Try one or more of the following:

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be
too low.

• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties
• For Macintosh users:
1 Choose File > Print.
2 From the Orientation pictures drop‑down menu, choose Printer Features.
3 Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

Repeating defects appear on a page
Try one or more of the following:

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE
The photoconductor unit may be defective if marks occur repeatedly in only one color and multiple times on a page.

• Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in.).

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244

MAKE SURE THE FUSER IS NOT DEFECTIVE
The fuser may be defective if the marks occur down repeatedly in all colors.

• Replace the fuser if the defects occur every 141 mm (5.55 in.).

Skewed print
Try one or more of the following:

CHECK THE PAPER GUIDES
Adjust the length and width guides in the tray to the correct positions for the paper size loaded.

• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.

CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.

MAKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST
Clean the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.
Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.

4 Wipe only the exterior of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and standard exit bin are dry before beginning a new print job.

MAKE SURE THE PAPER FEED ROLLERS ARE CLEAN AND ARE NOT CONTAMINATED WITH DUST
1 Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
2 Remove the paper feed rollers.
Note: For instructions on how to remove and reinstall the paper feed rollers, see the setup sheet that came with
the rollers inside the compartment box of Tray 1.

3 Dampen a clean, lint-free cloth with water.

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245

4 Clean the paper feed rollers.
Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers.

5 Reinstall the paper feed rollers.
Note: Make sure to replace the worn or defective paper feed rollers.

Solid color pages

MAKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be
replaced.

Black or white streaks appear on transparencies or paper

Try one or more of the following:

ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.

CHECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.

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246

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge:

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER
• From the printer control panel Paper Menu, select Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.

Toner fog or background shading appears on the page
Try one or more of the following:

MAKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE
Reinstall or replace the defective toner cartridge.

MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE
Replace the worn or defective transfer module.

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247

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE
Replace the word or defective photoconductor unit.

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser.

MAKE SURE THE PRINTER HAS RECALIBRATED RECENTLY
Perform color adjust from the Quality menu.

MAKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF‑WHITE BACKGROUND
Check the application settings.

MAKE SURE NO TONER IS IN THE PAPER PATH
Contact customer support.

Toner rubs off

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.

2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.

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248

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement
part.

Transparency print quality is poor
Try one or more of the following:

CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.

Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided in the
Quality Menu can be used to solve typical color problems.

FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce
a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK color is a method of describing
colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they
commonly let you modify the color of each object in a document. For more information, see the software application
Help section.

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249

How does the printer know what color to print?
When you print a document, information describing the type and color of each object is sent to the printer. The color
information is passed through color conversion tables that translate the color into the appropriate amounts of cyan,
magenta, yellow, and black toner needed to produce the desired color. The object type information lets different
color conversion tables be used for different types of objects. For example, it is possible to apply one type of color
conversion table to text while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide preferred color quality for the majority of printouts.
Why doesn't the printed color match the color that I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a color in a corporate logo)?”
The printed page appears tinted. Can I slightly adjust the color?
Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too red).
This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these
instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets you make subtle
adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan,
magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner
used for the chosen color. For example, if you believe the overall printed page to be too red, then decreasing both
magenta and yellow could potentially improve color.
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.
Make sure to print on the recommended type of color transparencies. For more information about the paper and
media specifications, see the User's Guide on the Software and Documentation CD.
What is manual color correction?
The color conversion tables applied to each object when using the default Auto Color Correction setting generate
preferred color for the majority of documents. Occasionally, you may want to apply a different color table mapping.
This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.
Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color
menu.
You can select any of the different color conversion tables for RGB or CMYK:
Color conversion table
RGB

Settings

•
•
•
•
•

sRGB Display
Display–True Black
sRGB Vivid
Vivid
Off

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250

Color conversion table

Settings

CMYK

•
•
•
•

US CMYK
Euro CMYK
Vivid CMYK
Off

Note: The Manual Color Correction setting is not useful if the software application does not specify colors with
RGB or CMYK combinations. It is also not effective in situations where the software application or the computer
operating system controls the adjustment of colors.
How can I match a particular color (such as a corporate logo)?
Occasionally, you may have a need for the printed color of a particular object to closely match a specific color. For
example, you may need to match the color of a corporate logo. While instances can occur in which the printer cannot
exactly reproduce the desired color, you should be able to identify adequate color matches for the majority of cases.
The Color Samples menu item can provide useful information in helping solve this particular type of color‑matching
problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the
Color Samples values generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or
RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained
by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.
You can examine the color samples pages and identify the box whose color is the closest to the desired color. The
color combination labeled on the box can then be used for modifying the color of the object in a software application.
For instructions, see the software application Help. Manual Color Correction may be necessary to utilize the selected
color conversion table for the particular object.
Selecting which Color Samples pages to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software application (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; no color conversion is implemented.
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist where the software application or the computer
operating system adjusts the RGB or CMYK combinations specified in the application through color management.
The resulting printed color may not be an exact match of the Color Samples pages.
The following table can help identify which Color Sample pages to use for color matching.
Color specification and object to be
printed

Color Correction setting

Sample pages to use

RGB—Text

Auto

sRGB Vivid

Manual

Manual Color RGB Text Setting

Auto

sRGB Vivid

Manual

Manual Color RGB Graphic Setting

Auto

sRGB Display

Manual

Manual Color RGB Image Setting

Auto

US CMYK or Euro CMYK

Manual

Manual Color CMYK Text Setting

RGB—Graphic

RGB—Image

CMYK—Text

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251

Color specification and object to be
printed

Color Correction setting

Sample pages to use

CMYK—Graphic

Auto

US CMYK

Manual

Manual Color CMYK Graphic Setting

Auto

US CMYK

Manual

Manual Color CMYK Image Setting

CMYK—Image

What are Detailed Color Samples and how do I access them?
These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident pages
stored in the network printer firmware. To access these pages, browse to the IP address of the network printer. Click
Configuration Menu, and then click Detailed Color Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu
using the printer control panel. The default color samples available using this method have an increment value of
10% for red, green, and blue. If you find a value on this page that is close, but would like to scan more colors in a
nearby area, then you can use the Detailed Color Samples to select the desired color values and a more specific
increment. This provides a way to print multiple pages of colored boxes that surround a specific color of interest.
There are nine conversion tables available with the following three options:

• Print—Prints the default pages
• Detailed—Lets you enter individual red, green, and blue values and a specific increment of color
• Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20% each for Cyan,
Magenta, and Yellow.

Embedded Web Server does not open
Try one or more of the following:

CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.

CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
• Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.

• Make sure printer IP address is correct.

TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.

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252

Contacting customer support
When you call customer support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at
http://support.lexmark.com.

Notices

253

Notices
Product information
Product name:
Lexmark C950de
Machine type:
5058
Model(s):
030

Edition notice
May 2013
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2013 Lexmark International, Inc.
All rights reserved.

Notices

254

GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.

Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
PrintCryption is a trademark of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus

The Monotype Corporation plc

Antique Olive

Monsieur Marcel OLIVE

Apple-Chancery

Apple Computer, Inc.

Arial

The Monotype Corporation plc

CG Times

Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation

Chicago

Apple Computer, Inc.

Clarendon

Linotype-Hell AG and/or its subsidiaries

Eurostile

Nebiolo

Geneva

Apple Computer, Inc.

GillSans

The Monotype Corporation plc

Helvetica

Linotype-Hell AG and/or its subsidiaries

Hoefler

Jonathan Hoefler Type Foundry

ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman

International Typeface Corporation

ITC Mona Lisa

International Typeface Corporation

ITC Zapf Chancery

International Typeface Corporation

Joanna

The Monotype Corporation plc

Marigold

Arthur Baker

Notices

255

Monaco

Apple Computer, Inc.

New York

Apple Computer, Inc.

Oxford

Arthur Baker

Palatino

Linotype-Hell AG and/or its subsidiaries

Stempel Garamond

Linotype-Hell AG and/or its subsidiaries

Taffy

Agfa Corporation

Times New Roman

The Monotype Corporation plc

Univers

Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.

Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003
Lexmark regulatory type/model LEX-M05-001; FCC ID:IYLLEXM05001; IC:2376A-M05001
Lexmark regulatory type/model LEX-M05-002; FCC ID:IYLLEXM05002; IC:2376A-M05002

Licensing notices
All licensing notices associated with this product can be viewed from the CD:\LEGAL directory of the installation software
CD.

Notices

256

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing

Ready

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number.

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.

Notices

257

ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

Temperature information
Ambient temperature

10.0 to 33.0° C (50 to 91.4° F)

Shipping and storage temperature

‑40° to 40° C (‑40 to 104° F) and ‑0° to 35° C (32 to 95° F)

Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode

Description

Power consumption (Watts)

Printing

The product is generating hard‑copy output from electronic inputs.

680 W

Copy

The product is generating hard‑copy output from hard‑copy original
documents.

N/A

Scan

The product is scanning hard‑copy documents.

N/A

Ready

The product is waiting for a print job.

95 W

Sleep Mode The product is in a high‑level energy‑saving mode.

15 W

Hibernate

The product is in a low‑level energy‑saving mode.

1.0 W

Off

The product is plugged into a wall outlet, but the power switch is turned off.

0.35 W

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.

Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the
Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity.
The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the
Power Saver Timeout.

Notices

Factory default Power Saver Timeout for this product (in minutes):

258

By using the configuration menus, the Power Saver Timeout can be modified between 2 minutes and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of
the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.

Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.

Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.

Notices

259

Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.

Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.

Notices

260

Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.

Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio
equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT

Česky

Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk

Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.

Notices

261

Deutsch

Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.

Ελληνική

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

English

Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.

Español

Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Eesti

Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.

Suomi

Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.

Français

Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.

Magyar

Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Íslenska

Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Italiano

Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Latviski

Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių

Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.

Malti

Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk

Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.

Polski

Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.

Português

A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.

Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska

Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Notices

262

Statement of Limited Warranty
Lexmark C950de

Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.

Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at http://support.lexmark.com.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.

Notices

263

Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.

Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

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264

LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL
THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT
AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RETURN THE
PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT FOR
USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF
THESE TERMS.

LEXMARK SOFTWARE LICENSE AGREEMENT
This License Agreement (“Software License Agreement”) is a legal agreement between you (either an individual or a
single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program
is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs
your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product.
The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and
recordings), and associated media, printed materials and electronic documentation, whether incorporated into,
distributed with or for use with your Lexmark product.
1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk)
on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal
use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software
Program is delivered to the original end-user. This limited warranty applies only to Software Program media
purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software
Program should it be determined that the media does not conform to this limited warranty.
2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT
AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE
SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. TO THE
EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH
WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to
time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified.
If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those
provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement
of the price paid for the Software Program.
The Software Program may include internet links to other software applications and/or internet web pages hosted
and operated by third parties unaffiliated with Lexmark. You acknowledge and agree that Lexmark is not responsible
in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or
internet web pages.
3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF
LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID
FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE
REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO
RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED
OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS
OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA

Notices

265

OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY
ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR
OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF
THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR
REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED
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U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights
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compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software
Program.

Notices

266

9 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software
10

11
12
13

Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement.
TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license
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MICROSOFT CORPORATION NOTICES
1 This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions
upon which Microsoft is licensing such intellectual property may be found at
http://go.microsoft.com/fwlink/?LinkId=52369.

Notices

267

2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which
Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.

ADOBE SYSTEMS INCORPORATED NOTICE
Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated
This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright ©
1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe
Systems Incorporated.

Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.

Index

268

Index
Numerics
1565 Emulation error, load
emulation option 227
1‑tray module
installing 38
2,000‑sheet high‑capacity feeder
installing 38
2000‑sheet high‑capacity feeder
loading 67
203 paper jam 193
230 paper jam 195
24x paper jam 197
250 paper jam 203
31.xx Missing or Defective [color]
cartridge 219
32.xx [color] cartridge part number
unsupported by device 219
34 Incorrect paper size, check
[paper source] 220
34 Incorrect paper type, check
[paper source] 220
35 Insufficient memory to support
Resource Save feature 220
37 Insufficient memory for Flash
Memory Defragment
operation 221
37 Insufficient memory to collate
job 221
37 Insufficient memory, some Held
Jobs were deleted 220
37 Insufficient memory, some held
jobs will not be restored 220
38 Memory full 221
39 Complex page, some data may
not have printed 221
3‑tray module
installing 38
40 [color] invalid refill, change
cartridge 221
455 staple jam 210
4yy.xx paper jams 205
51 Defective flash detected 221
52 Not enough free space in flash
memory for resources 221
520‑sheet tray (standard or
optional)
loading 61
53 Unformatted flash detected 222

54 Network [x] software error 222
54 Serial option [x] error 222
54 Standard network software
error 222
55 Unsupported option in slot
[x] 222
56 Parallel port [x] disabled 223
56 Serial port [x] disabled 223
56 Standard parallel port
disabled 223
56 Standard USB port disabled 223
56 USB port [x] disabled 223
57 Configuration change, some held
jobs were not restored 223
58 Too many disks installed 224
58 Too many flash options
installed 224
58 Too many trays attached 224
59 Incompatible tray [x] 224
61 Remove defective disk 224
62 Disk full 225
80 Replace paper pick rollers in
[paper source] 225
80 Scheduled maintenance [x] 225
82.xx Replace waste toner
bottle 225
82.xx Waste toner bottle
missing 225
82.xx Waste toner bottle nearly
full 225
84 unsupported [color]
photoconductor 225
84.xx [color] photoconductor
low 226
84.xx [color] photoconductor
missing 226
84.xx Replace [color]
photoconductor 226
88 Replace [color] cartridge 226
88.xx [color] cartridge low 226

A
accessing the Embedded Web
Server 18
accessing the system board 23
Active NIC menu 110
adjusting display brightness 59
adjusting Sleep Mode 58

adjusting toner darkness 86
An error has occurred with the flash
drive 213
AppleTalk menu 116
assigning a custom paper type
name 73
attaching cables 40
available internal options 23
avoiding paper jams 190

B
Background and Idle Screen
using 19
Bin 2 is unable to lower 213
Bin Setup menu 108
black‑and‑white printing 86
blank pages 237
Booklet Adjustments menu 152
buttons, printer control panel 14
buttons, touch screen
using 16

C
cables
Ethernet 40
USB 40
calling customer support 252
canceling
print job, from computer 94
canceling a print job
from a computer 94
from the printer control panel 94
cannot open Embedded Web
Server 251
card stock
tips 92
Change [paper source] to [custom
string] 214
Change [paper source] to [custom
string] load [orientation] 214
Change [paper source] to [custom
type name] 213
Change [paper source] to [custom
type name] load [orientation] 214
Change [paper source] to [paper
size] [paper type] 214

Index

Change [paper source] to [paper
size] [paper type] load
[orientation] 214
Check [src] orientation or
guides 215
checking an unresponsive
printer 213
checking printer status
on Embedded Web Server 188
checking printer status using the
Embedded Web Server 188
checking status of parts and
supplies 163
checking the status of parts and
supplies 163
checking the virtual display
using the Embedded Web
Server 188
checking virtual display
using the Embedded Web
Server 188
cleaning
exterior of the printer 157
cleaning the printhead lenses 157
Close cover [x] 215
Close door [x] 215
confidential print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
Confidential Print menu 124
configuration information
wireless network 44
Configure MP menu 101
configuring port settings 52
conservation settings
brightness, adjusting 59
Eco‑Mode 57
Hibernate Mode 59
Quiet Mode 57
Sleep Mode 58
conserving supplies 56
contacting customer support 252
corrupted printer hard disk 215
Custom Bin Names menu 107
custom name
configuring 73
Custom Names menu 107
custom paper type
assigning 73
custom paper type name
creating 73

269

Custom Type [x]
changing name 73
changing paper type 73
Custom Types menu 107

D
Default Source menu 98
directory list
printing 94
disk wiping 155
Disk Wiping menu 125
display troubleshooting
display is blank 227
display shows only diamonds 227
display, printer control panel 14
adjusting brightness 59
disposing of printer hard disk 154
documents, printing
from Macintosh 86
from Windows 86

E
Eco‑Mode setting 57
Eco‑Settings
about 20
Embedded Web Server
accessing 18
administrator settings 188
checking printer status 188
checking the status of parts 163
checking the status of
supplies 163
networking settings 188
problem accessing 251
setting up e‑mail alerts 188
Embedded Web Server
Administrator's Guide
where to find 188
emission
notices 255, 256, 258, 259, 260
Empty the hole punch box 215
emptying the hole punch box 161
encrypting the printer hard
disk 156
envelopes
tips 91
environmental settings
conserving supplies 56
display brightness, adjusting 59
Eco‑Mode 57
Hibernate Mode 59

Quiet Mode 57
Sleep Mode 58
erasing hard disk memory 155
erasing non‑volatile memory 155
erasing volatile memory 154
Error reading USB hub. Remove
hub. 215
Ethernet network setup
using Macintosh 49
using Windows 49
Ethernet networking
Macintosh 49
Windows 49
Ethernet port 40
exit bins 85
linking 73
exporting a configuration
using the Embedded Web
Server 21
exterior of the printer
cleaning 157
e‑mail alerts
low supply levels 188
paper jam 188
setting up 188

F
factory defaults
restoring 189
FAQ about color printing 248
FCC notices 255, 259
finding more information about the
printer 8
finisher
exit bins 85
finishing features 83
supported paper sizes 83
Finishing menu 140
firmware card
installing 27
flash drive
printing from 88
Flash Drive menu 135
flash drives
supported file types 89
flash memory card
installing 27
troubleshooting 234
font sample list
printing 93
Forms and Favorites
setting up 19

Index

G
General Settings menu 128
Green settings
Eco‑Mode 57
Hibernate Mode 59
Quiet Mode 57

H
held jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
Help menu 153
Hibernate Mode
using 59
hiding icons on the home screen 18
hole punch box
emptying 161
home screen
buttons, understanding 15
hiding icons 18
showing icons 18
home screen buttons
understanding 15
HTML menu 150

I
icons on the home screen
hiding 18
showing 18
icons, printer control panel 14
Image menu 151
importing a configuration
using the Embedded Web
Server 21
Insert hole punch box 216
Insert staple cartridge 215
Install bin [x] 216
installing a memory card 25
installing an Internal Solutions
Port 28
installing on a wireless network
using Windows 45
installing options
order of installation 37
installing printer
on wireless network 45
installing printer hard disk 31
installing printer on a network
Ethernet networking 49

270

installing printer on a wireless
network
using Macintosh 46
installing printer software
adding options 43
installing printer software
(Windows) 42
installing the 1‑tray module 38
installing the 2,000‑sheet
high‑capacity feeder 38
installing the 3‑tray module 38
installing the tandem‑tray
module 38
internal print server
troubleshooting 235
Internal Solutions Port
changing port settings 52
installing 28
troubleshooting 235
IPv6 menu 114

J
jams
avoiding 190
locating jam areas 190
locations 190
numbers 190
jams, clearing
203 paper jam 193
230 paper jam 195
24x paper jam 197
250 paper jam 203
455 staple jam 210
4yy.xx paper jams 205
Job Accounting menu 139

L
labels, paper
tips 91
letterhead
loading, 2000‑sheet high‑capacity
feeder 67
loading, multipurpose feeder 90
loading, trays 90
light colored line, white line, or
incorrectly colored line appears on
prints 240
linking
exit bins 73
linking exit bins 73
linking trays 72

Load Manual Feeder with [custom
string] 217
Load Manual Feeder with [custom
type name] 217
Load Manual Feeder with [paper
size] 217
Load Manual Feeder with [paper
type] [paper size] 218
Load staples 218
loading
2000‑sheet high‑capacity
feeder 67
520‑sheet tray (standard or
optional) 61
letterhead in 2000‑sheet
high‑capacity feeder 67
optional 1,150‑sheet tray 64
optional 850‑sheet tray 64
loading letterhead
paper orientation 90
loading the standard tray 61

M
maintenance kit
ordering 165
replacing 166
Manual feeder expects [paper size].
Check [paper source] guides 218
max speed and max yield
using 87
memory
types installed on printer 154
memory card
installing 25
troubleshooting 234
menu settings page
printing 42
menus
Active NIC 110
AppleTalk 116
Bin Setup 108
Booklet Adjustments 152
Confidential Print 124
Configure MP 101
Custom Bin Names 107
Custom Names 107
Custom Types 107
Default Source 98
diagram of 95
Disk Wiping 125
Finishing 140
Flash Drive 135

Index

General Settings 128
Help 153
HTML 150
Image 151
IPv6 114
Job Accounting 139
Miscellaneous Security
Settings 124
Network [x] 110
Network Card 112
Network Reports 112
Paper Loading 105
Paper Size/Type 98
Paper Texture 102
Paper Weight 104
Parallel [x] 118
PCL Emul 148
PDF 147
PostScript 147
Quality 143
Reports 109
Security Audit Log 126
Serial [x] 120
Set Date and Time 127
Setup 137
SMTP Setup menu 122
Standard Network 110
Standard USB 116
Substitute Size 102
Supplies 96
TCP/IP 113
Universal Setup 107
Utilities 146
Wireless 115
XPS 147
menus diagram 95
Miscellaneous Security Settings
menu 124
mobile device
printing from 87
moving the printer 9, 187

N
Network [x] menu 110
Network Card menu 112
network options 23
Network Reports menu 112
network setup page
printing 42
Networking Guide
where to find 188
noise emission levels 256

271

non‑volatile memory 154
erasing 155
notices 254, 255, 256, 257, 258,
259, 260, 266

O
optional 1,150‑sheet tray
loading 64
optional 850‑sheet tray
loading 64
options
1‑tray module, installing 38
2,000‑sheet high‑capacity feeder,
installing 38
3‑tray module, installing 38
firmware card 27
firmware cards 23
flash memory card 27
Internal Solutions Port,
installing 28
list 23
memory card, installing 25
memory cards 23
network 23
order of installation 37
ports 23
printer hard disk, installing 31
printer hard disk, removing 35
tandem‑tray module, installing 38
updating in printer driver 43
ordering
maintenance kit 165
staple cartridges 165
toner cartridges 164
waste toner bottle 165
ordering photoconductor units 164

P
paper
characteristics 75
finishing features 83
letterhead 77
preprinted forms 77
recycled 77
selecting 76
storing 78
unacceptable 76, 77
Universal size setting 61
using recycled 56

paper feed troubleshooting
message remains after jam is
cleared 236
paper jams
avoiding 190
paper jams, clearing
203 paper jam 193
230 paper jam 195
24x paper jam 197
250 paper jam 203
4yy.xx paper jams 205
Paper Loading menu 105
paper size
setting 61
Paper Size/Type menu 98
paper sizes
supported 79
Paper Texture menu 102
paper type
setting 61
paper types
duplex support 81
supported by printer 81
supported by the finisher 81
where to load 81
Paper Weight menu 104
Parallel [x] menu 118
parts
checking status 163
checking, from printer control
panel 163
checking, using the Embedded
Web Server 163
parts, replacing
maintenance kit 166
PCL Emul menu 148
PDF menu 147
photoconductor unit
replacing 166
photoconductor units
ordering 164
port settings
configuring 52
PostScript menu 147
print irregularities 241
print job
canceling, from computer 94
print quality
replacing a photoconductor
unit 166
print quality troubleshooting
black streaks on a page 245

272

Index

blank pages 237
characters have jagged edges 237
clipped images 238
fine horizontal lines 238
gray background on prints 239
light colored line, white line, or
incorrectly colored line appears
on prints 240
poor transparency quality 248
print irregularities 241
print is too dark 242
print is too light 243
repeating defects appear on a
page 243
shadow images appear on
prints 238
skewed print 244
solid color pages 245
streaked horizontal lines appear
on prints 246
toner fog or background shading
on the page 246
toner rubs off 247
white streaks on a page 245
print quality, troubleshooting
cleaning the printhead lenses 157
Print quota exceeded. Print job
canceled. 219
Print quota exceeded. Print job
incomplete. 219
print troubleshooting
error reading flash drive 227
held jobs do not print 228
incorrect characters print 229
incorrect margins 239
jammed pages are not
reprinted 236
job prints from wrong tray 229
job prints on wrong paper 229
jobs do not print 227
Large jobs do not collate 230
multiple‑language PDF files do not
print 227
paper curl 241
paper frequently jams 236
print job takes longer than
expected 229
tray linking does not work 229
unexpected page breaks
occur 230
printer
basic model 11

fully configured 11
minimum clearances 9
moving 9, 187
selecting a location 9
shipping 187
turning on 22
printer configurations 11
printer control panel
adjusting brightness 59
factory defaults, restoring 189
using 14
printer hard disk
disposing of 154
encrypting 156
installing 31
removing 35
troubleshooting 234
wiping 155
printer hard disk encryption 156
printer hard disk memory
erasing 155
printer information
where to find 8
printer messages
1565 Emulation error, load
emulation option 227
31.xx Missing or Defective [color]
cartridge 219
32.xx [color] cartridge part
number unsupported by
device 219
34 Incorrect paper size, check
[paper source] 220
34 Incorrect paper type, check
[paper source] 220
35 Insufficient memory to support
Resource Save feature 220
37 Insufficient memory for Flash
Memory Defragment
operation 221
37 Insufficient memory to collate
job 221
37 Insufficient memory, some
Held Jobs were deleted 220
37 Insufficient memory, some held
jobs will not be restored 220
38 Memory full 221
39 Complex page, some data may
not have printed 221
40 [color] invalid refill, change
cartridge 221
51 Defective flash detected 221

52 Not enough free space in flash
memory for resources 221
53 Unformatted flash
detected 222
54 Network [x] software error 222
54 Serial option [x] error 222
54 Standard network software
error 222
55 Unsupported option in slot
[x] 222
56 Parallel port [x] disabled 223
56 Serial port [x] disabled 223
56 Standard parallel port
disabled 223
56 Standard USB port
disabled 223
56 USB port [x] disabled 223
57 Configuration change, some
held jobs were not restored 223
58 Too many disks installed 224
58 Too many flash options
installed 224
58 Too many trays attached 224
59 Incompatible tray [x] 224
61 Remove defective disk 224
62 Disk full 225
80 Replace paper pick rollers in
[paper source] 225
80 Scheduled maintenance
[x] 225
82.xx Replace waste toner
bottle 225
82.xx Waste toner bottle
missing 225
82.xx Waste toner bottle nearly
full 225
84 Replace black pc unit 166
84 Replace color pc units 166
84 unsupported [color]
photoconductor 225
84.xx [color] photoconductor
low 226
84.xx [color] photoconductor
missing 226
84.xx Replace [color]
photoconductor 226
88 Replace [color] cartridge 226
88.xx [color] cartridge low 226
an error has occurred with the
flash drive 213
Bin 2 is unable to lower 213

Index

Change [paper source] to [custom
string] 214
Change [paper source] to [custom
string] load [orientation] 214
Change [paper source] to [custom
type name] 213
Change [paper source] to [custom
type name] load
[orientation] 214
Change [paper source] to [paper
size] [paper type] 214
Change [paper source] to [paper
size] [paper type] load
[orientation] 214
Check [src] orientation or
guides 215
Close cover [x] 215
Close door [x] 215
Disk corrupted 215
Empty the hole punch box 215
Error reading USB hub. Remove
hub. 215
Insert hole punch box 216
Insert staple cartridge 215
Insert Tray [x] 216
Install bin [x] 216
Load [src] with [custom
string] 216
Load [src] with [custom type
name] 216
Load [src] with [size] 217
Load [src] with [type] [size] 217
Load Manual Feeder with [custom
string] 217
Load Manual Feeder with [custom
type name] 217
Load Manual Feeder with [paper
size] 217
Load Manual Feeder with [paper
type] [paper size] 218
Load staples 218
Manual feeder expects [paper
size]. Check [paper source]
guides 218
Print quota exceeded. Print job
canceled. 219
Print quota exceeded. Print job
incomplete. 219
Remove packaging material, [area
name] 219
Remove paper from [linked set bin
name] 218

273

Remove paper from all bins 218
Remove paper from bin [x] 218
Remove paper from standard
output bin 218
Restore held jobs? 219
Some held jobs were not
restored 219
Unsupported camera mode,
unplug camera and change
mode 219
Unsupported disk 219
Unsupported USB device, please
remove 215
Unsupported USB hub, please
remove 215
printer options troubleshooting
2,000‑sheet drawer problems 234
cannot detect flash memory
card 234
cannot detect printer hard
disk 234
internal print server 235
Internal Solutions Port 235
memory card 234
option does not work 233
paper tray problems 233
USB/parallel interface card 235
printer problems, solving basic 213
printer software, installing
(Windows) 42
printhead lenses
cleaning 157
printing
black‑and‑white 86
canceling, from the printer control
panel 94
directory list 94
font sample list 93
from a mobile device 87
from flash drive 88
from Macintosh 86
from Windows 86
max speed and max yield 87
menu settings page 42
network setup page 42
printing a directory list 94
printing a document 86
printing a font sample list 93
printing a menu settings page 42
printing a network setup page 42

printing confidential and other held
jobs
from a Macintosh computer 93
from Windows 93
printing from a flash drive 88
printing from a mobile device 87
printing in black and white 86
publications
where to find 8

Q
Quality menu 143
Quiet Mode
print quality troubleshooting 238

R
recycled paper
using 56, 77
recycling
Lexmark packaging 60
Lexmark products 60
toner cartridges 60
WEEE statement 256
reducing printer noise 57
Remote Operator Panel
setting up 20
Remove packaging material, [area
name] 219
Remove paper from [linked set bin
name] 218
Remove paper from all bins 218
Remove paper from bin [x] 218
Remove paper from standard
output bin 218
removing printer hard disk 35
repeat print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
replacing
maintenance kit 166
replacing a staple cartridge 179
replacing a toner cartridge 171
replacing supplies
staple cartridge 179
toner cartridge 171
waste toner bottle 174
replacing the waste toner
bottle 174
reports
viewing 189

Index

Reports menu 109
reserve print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
Restore held jobs? 219
restoring factory default
settings 189

S
safety information 6, 7
Security Audit Log menu 126
selecting a location for the
printer 9
Serial [x] menu 120
serial printing
setting up 53
Set Date and Time menu 127
setting
TCP/IP address 113
setting the exit bin
finisher 85
setting the paper size 61
setting the paper type 61
setting the Universal paper size 61
setting up e‑mail alerts using the
Embedded Web Server 188
setting up serial printing 53
setting up the printer
on an Ethernet network
(Macintosh only) 49
on an Ethernet network (Windows
only) 49
Setup menu 137
shadow images appear on
prints 238
shipping the printer 187
showing icons on the home
screen 18
Showroom
about 20
Sleep Mode
adjusting 58
SMTP Setup menu 122
Some held jobs were not
restored 219
Standard Network menu 110
standard tray
loading 61
Standard USB menu 116
staple cartridge
replacing 179

274

staple cartridges
ordering 165
staple jam, clearing
455 staple jam 210
statement of volatility 154
status of parts
checking 163
status of supplies
checking 163
storing
paper 78
supplies 163
storing print jobs 92
streaked horizontal lines appear on
prints 246
streaks appear on a page 245
Substitute Size menu 102
supplies
checking status 163
checking, from printer control
panel 163
checking, using the Embedded
Web Server 163
conserving 56
storing 163
using recycled paper 56
Supplies menu 96
supplies, ordering
maintenance kit 165
photoconductor units 164
staple cartridges 165
toner cartridges 164
waste toner bottle 165
supported flash drives 89
supported paper sizes 79
supported paper types and
weights 81
system board
accessing 23
system board cover
reattaching 23

T
tandem‑tray module
installing 38
TCP/IP menu 113
tips
card stock 92
envelopes 91
labels, paper 91
on using letterhead 90
on using transparencies 90

tips on using letterhead 90
toner cartridge
replacing 171
toner cartridges
ordering 164
recycling 60
toner darkness
adjusting 86
toner fog or background shading
appears on the page 246
toner rubs off 247
touch screen
buttons, using 16
transparencies
loading 90
tips on using 90
using 90
trays
linking 72
unlinking 72
troubleshooting
A network destination stopped
working or is invalid 232
an application error has
occurred 230
cannot open Embedded Web
Server 251
checking an unresponsive
printer 213
contacting customer support 252
FAQ about color printing 248
Forms are not available or are not
working 231
Scan to Network 230, 232
solving basic printer
problems 213
troubleshooting, display
display is blank 227
display shows only diamonds 227
troubleshooting, paper feed
message remains after jam is
cleared 236
troubleshooting, print
error reading flash drive 227
held jobs do not print 228
incorrect characters print 229
incorrect margins 239
jammed pages are not
reprinted 236
job prints from wrong tray 229
job prints on wrong paper 229
jobs do not print 227

Index

Large jobs do not collate 230
multiple‑language PDF files do not
print 227
paper curl 241
paper frequently jams 236
print job takes longer than
expected 229
tray linking does not work 229
unexpected page breaks
occur 230
troubleshooting, print quality
black streaks on a page 245
blank pages 237
characters have jagged edges 237
clipped images 238
fine horizontal lines 238
gray background on prints 239
light colored line, white line, or
incorrectly colored line appears
on prints 240
poor transparency quality 248
print irregularities 241
print is too dark 242
print is too light 243
repeating defects appear on a
page 243
shadow images appear on
prints 238
skewed print 244
solid color pages 245
streaked horizontal lines appear
on prints 246
toner fog or background shading
on the page 246
toner rubs off 247
white streaks on a page 245
troubleshooting, printer options
2,000‑sheet drawer problems 234
cannot detect flash memory
card 234
cannot detect printer hard
disk 234
internal print server 235
Internal Solutions Port 235
memory card 234
option does not work 233
paper tray problems 233
USB/parallel interface card 235
turning on the printer 22

U
understanding the home screen 15

275

Universal Paper Size
setting 61
Universal Setup menu 107
unlinking trays 72
Unsupported camera mode, unplug
camera and change mode 219
Unsupported USB device, please
remove 215
Unsupported USB hub, please
remove 215
updating options in printer
driver 43
USB port 40
USB printer port 40
USB/parallel interface card
troubleshooting 235
using Eco‑Mode 57
using Hibernate Mode 59
using max speed and max yield 87
using Quiet Mode 57
using recycled paper 56
using the printer control panel 14
using the touch‑screen buttons 16
Utilities menu 146

V
verify print jobs 92
printing from a Macintosh
computer 93
printing from Windows 93
viewing
reports 189
virtual display
checking, using Embedded Web
Server 188
volatile memory 154
erasing 154
volatility
statement of 154

W
waste toner bottle
ordering 165
replacing 174
wiping the printer hard disk 155
Wireless menu 115
wireless network
configuration information 44
installation, using Macintosh 46
installation, using Windows 45

wireless network setup
in Windows 45
wireless printer setup
in Macintosh 46

X
XPS menu 147

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XMP Toolkit                     : Adobe XMP Core 4.2.1-c043 52.372728, 2009/01/18-15:08:04
Format                          : application/pdf
Description                     : C950 Series
Title                           : User's Guide
Creator                         : Lexmark International, Inc.
Producer                        : Acrobat Distiller 9.5.5 (Windows)
Keywords                        : v16137335
Creator Tool                    : AH Formatter V5.3 MR1 (5,3,2011,0610) for Windows
Modify Date                     : 2013:05:22 10:29:35-04:00
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Page Mode                       : UseOutlines
Page Count                      : 275
Author                          : Lexmark International, Inc.
Subject                         : C950 Series

EXIF Metadata provided by EXIF.tools

Lexmark C950 Owner S Manual User's Guide

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