Lexus L MMS 17CT200H

User Manual: Lexus 2017 Lexus CT 200 H Owners Manual Pdf | Owner's Manual Pdf

Open the PDF directly: View PDF PDF.
Page Count: 82

DownloadLexus  L-MMS-17CT200H
Open PDF In BrowserView PDF
2017

CT 200h
WARRANTY AND SERVICES GUIDE
Owner Amenities | Warranty Information | Maintenance Requirements

SAFETY PRECAUTIONS
Your CT 200h is a gas/electric hybrid
vehicle that has both high-voltage DC
and AC systems as well as a 12-volt
system. Both DC and AC high voltage
are very dangerous and can cause
personal injury, severe burns, electric
shock and even fatal injury unless
ap­propriate precautions are taken.
To avoid personal injury, please
follow all caution labels attached to
high-voltage parts. Do not touch or
attempt to remove or replace any
high-voltage (orange-colored) wiring
and connectors. Do not touch the
service plug under the plug cover at
the back of the luggage compartment.
If an accident occurs, do not touch
any high-voltage wiring, connectors
or parts such as the inverter under the
hood or the hybrid battery assembly
under the rear seat.
Do not touch the potassium hydroxide
electrolyte that might spill or leak
from the hybrid battery as the result
of an accident. If potassium hydroxide
electrolyte gets on your skin or in
your eyes, neutralize it immediately
with a saturated boric acid solution
(ratio: 80 grams boric acid to two
liters water). Seek immediate
medical attention.
If a vehicle fire occurs, extinguish
it with a Class D powder-type fire
extinguisher.

AUTHORIZED
DEALERSHIP
MAINTENANCE
AND REPAIRS
Lexus recommends having
maintenance and repairs for your
vehicle performed by an authorized
Lexus dealership. To locate your
nearest authorized Lexus dealership,
log on to www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.

WELCOME TO THE LEXUS FAMILY

From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and
performance. We are committed
to providing you with an ownership
experience that is second to
none, and we look forward to
serving you in the years ahead.
Welcome to the Lexus family!

Taking Delivery of
Your New Lexus
As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Your
vehicle includes a variety of electronic
features that can be personalized to
your preferences. For example, doors
can be programmed to remain locked
when you shift into “Park.” See your
dealer for details.
Pre-Delivery Service: Your dealership
has performed a thorough service
to prepare your vehicle for delivery.
This includes initializing certain
electronic features, such as the tire
pressure warning system.

Scheduled Maintenance: Your
vehicle requires main­tenance every
six months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is committed
to helping you keep your Lexus
performing at its best. Your dealer
will provide you with the department’s
hours of operation, appointment
procedures and information on any
special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warranties
in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside
assistance is provided for 48 months
from your vehicle’s in-service date,
regardless of mileage. See page 6
for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.

1

TABLE OF CONTENTS

OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loaner Vehicle  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Other Benefits and Assistance
Quality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

WARRANTY INFORMATION
Introduction
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Your Warranties in Detail
General Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2

TABLE OF CONTENTS

Tire Limited Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34

Your Responsibilities
Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Scheduled Maintenance Log
Determining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . . . 44
Special Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Complimentary First Scheduled Maintenance Service  . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Complimentary Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . 46
Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Vehicle Identification  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

3

AMENITIES

COMPLIMENTARY SERVICES

To help ensure that your ownership
experience is pleasant, convenient and
trouble-free, Lexus provides you with
a variety of complimentary services.
These services are described on
the following pages. Other valuable
owner benefits are described in the
section entitled “Other Benefits and
Assistance” beginning on page 7.

First Scheduled
Maintenance Service:
Six Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized

Settings, if requested
• Reset maintenance

reminder light
• Rotate tires
• Visually inspect brake pads,

calipers and rotors
• Inspect wiper blades
• Check installation of

driver’s floor mat
• Road-test vehicle

4

Complimentary Services

What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal­ized Settings requires special
equipment and may be performed only
by an authorized Lexus dealership.

Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with

0W-20 oil; replace oil filter
• Reset maintenance

reminder light

COMPLIMENTARY SERVICES

Travel Protection

• Visually inspect brake pads,

Lexus will reimburse for a rental car
for up to five days and for overnight
lodging for up to three nights (not to
exceed $200 per night) if all of the
following occur:

calipers and rotors
• Inspect wiper blades
• Check installation of

driver’s floor mat
• Road-test vehicle

If you do the majority of your driving
under certain special operating
conditions, additional items are
included in this service. See the
“12 Months or 10,000 Miles”
chart on page 48.

Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warrantycovered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.

• Your vehicle becomes

inoperable or unsafe to
drive when you are more
than 100 miles from home.

AMENITIES

• Rotate tires

• Your vehicle’s malfunction

is caused by a warrantycovered condition.
• Repairs will take longer than

eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.

Complimentary Services

5

COMPLIMENTARY SERVICES

AMENITIES

Roadside Assistance
Lexus roadside assistance coverage
is for 48 months from your vehicle’s
in-service date, regardless of mileage.
Coverage is provided 24 hours
a day, 365 days a year, for vehicles
operated in the United States and
Canada. Assistance is administered
through the American Automobile
Association.
Services Provided
• Roadside services such as
battery jump-start, tire change,
fuel delivery, lockouts, vehicle
extrication and towing in case of
minor accident.
• Towing to the nearest Lexus

dealership (or an alternate
repair facility, if necessary).
• Assistance in locating alternate

transportation and lodging.
• Visit the Apple and Google

app stores to download
the complimentary Lexus
Roadside Assistance app.
How to Get Help
To obtain roadside assistance,
take the following steps:
1 )	Call (800) 25-LEXUS
(800/255-3987).

6

Complimentary Services

2)	Have as much of the following
information as possible:
• 1 7-digit Vehicle Identification

Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Owner’s name and

home address
• Vehicle license plate number
• Location of vehicle, including

the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance
coverage expires, you may join a
motor club created exclusively for
Lexus owners. Benefits include
roadside assistance coverage, a
trip-planning service and discounts
on travel and dining. For further
information, call (800) 25-LEXUS
(800/255-3987).

OTHER BENEFITS AND ASSISTANCE

Quality Control

If you’d like to know more about Lexus
quality-control procedures, ask a
Lexus dealership service consultant.

Vehicle Service History
When you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind
in the automotive industry. It can be
accessed by any Lexus dealership in
the United States — a great convenience
if you relocate or need to have your
vehicle serviced while traveling.

AMENITIES

You may have noticed a few miles
on the odometer when you took
delivery of your Lexus. This mileage
is a result of the comprehensive
process used to ensure the quality of
your vehicle. This process includes
ex­tensive inspections during and
after production. The final inspection
takes place at the selling dealership
and includes a road-test conducted
by a trained Lexus technician.

the cost of specific repairs beyond
the factory warranty period. They
also cover services such as towing,
substitute transportation and lodging
to minimize your inconvenience
should your vehicle require repair.
Lexus vehicle service agreements
are available with a variety of
coverage options. A Lexus dealership sales consultant can help you
select the plan that’s best for you.

Body Repairs
If you’re involved in a collision, you
want your vehicle to be returned
to its pre-accident condition when
repaired. That’s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However,
these parts do not meet Lexus’ high
standards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage
or failures they may cause) are not
covered by any Lexus warranty.

Vehicle Service Agreements
If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to
purchase a Lexus vehicle service
agreement. These agreements cover

Other Benefits and Assistance

7

AMENITIES

OTHER BENEFITS AND ASSISTANCE

The best way to ensure that your
vehicle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealership.
Each dealership works with selected
collision repair centers that meet
Lexus’ strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.

The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealership.

8

Other Benefits and Assistance

If a Smart Key or the key-number
plate is not available, a Lexus dealer
or certain locksmiths can obtain
the key code from a restrictedaccess database. These businesses
can also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record
the key number in more than one
place, do not record it in a way that
can be easily identified and associated
with the vehicle. For example, don’t
leave the number somewhere
that can be accessed by a valet. It
is wise to keep a copy of the key
number outside of the vehicle.

IF YOU NEED ASSISTANCE

Both Lexus and your Lexus dealer are
dedicated to serving your automotive
needs. Your complete satisfaction is
our first priority. Should you have a
problem or concern, please take the
following steps to ensure the quickest
possible response:

You may also write to us at:
		Lexus Customer Satisfaction
Department
P.O. Box 2991
Torrance, CA 90509-2991
Whether calling or writing, please
provide the following information:
• 1 7-digit Vehicle Identification

Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb

WARRANTY

Step 1
Discuss the situation with a dealership
manager, such as the service manager
or customer satisfaction manager. If
necessary, ask the dealership owner
or general manager for assistance. In
most cases, a satisfactory solution can
be reached at this step.

Step 2
If the dealership does not address
your concern to your satisfaction,
call the Lexus Customer Satisfaction
Department at (800) 25-LEXUS
(800/255-3987). In Canada, call
(800) 26-LEXUS (800/265-3987).
In Mexico, call 95-1-310-328-2075.

• Current vehicle mileage
• Name of your selling and

servicing Lexus dealerships
• Your day and evening

telephone numbers

Introduction

9

IF YOU NEED ASSISTANCE

Step 3
If your concern has still not been
resolved to your satisfaction, Lexus
offers additional assistance through:

WARRANTY

National Center for Dispute
Settlement (NCDS)
P.O. Box 457
Mt. Clemens, MI 48046
(866) 272-4872
Important: You must use NCDS
prior to exercising rights or seeking
remedies available to you through
a court action pursuant to the
Magnuson-Moss Warranty Act.
In addition, you must use NCDS if
you are required to do so prior to
exercising certain rights or seeking
certain remedies available under
the Lemon Laws of your state. See
the Lemon Law Guide for specific
requirements applicable in your state.
However, if your state law permits and
if you choose to exercise rights and
seek remedies that are not created by
the Act, you need not use NCDS.

10

Introduction

NCDS Arbitration
What is the Dispute
Settlement Program?
This program consists of local
professionals who are trained
and experienced in arbitration.
The arbitrator(s) appointed by
NCDS will arbitrate your case by
reviewing the facts you present;
having the vehicle inspected, if
necessary; and promptly rendering
a fair and equitable decision.
How much will it cost?
The service is provided at no cost
to you. It is part of Lexus’ effort to
promptly and equitably resolve
your concerns. The decision-maker
is an impartial third party. The
decision of the arbitrator(s) is
binding on Lexus but not on you.

IF YOU NEED ASSISTANCE

How long is the
arbitration process?
The entire process — from the time
NCDS receives your request for
arbitration to the arbitrator’s decision —
is designed to take no more than
40 days. A decision may be delayed if:
• You fail to provide certain

information required by NCDS.
• You fail to make your vehicle

available for inspection by
NCDS in a timely manner
(if an inspection is required).
How do I request arbitration?
To initiate arbitration, you must
complete an NCDS customer claim
form and mail it to NCDS. A claim
form is included in the Lemon Law
Guide located in your vehicle, or
you may request a form by calling
NCDS at (866) 272-4872. When
you call, please have ready your
vehicle identification number
(VIN), the names of your selling
and servicing dealerships, and the
current mileage on your Lexus.

Introduction

WARRANTY

What types of disputes
are eligible?
NCDS resolves disputes involving
Lexus product reliability and warranty
performance that arise during the
greater of 1) four years or 50,000
miles from the vehicle’s in-service
date, whichever is earlier; or 2) the
appli­cable provision of the Lexus
New Vehicle Limited Warranty.
However, NCDS will not arbitrate
1) claims involving a vehicle used
primarily for commercial purposes
unless the Lemon Laws of your
state cover vehicles used for
commercial purposes; or 2) claims
that an air bag failed to deploy or
deployed when it should not have;
or 3) disputes regarding fires and/or
accidents and/or theft. Since there
are other additional exclusions, please
contact NCDS for further information
on eligibility guidelines. You must file
a request for arbitration with NCDS
within six months of the expiration
of the eligibility period, provided
the concern or alleged defect was
brought to the attention of Lexus
or one of its dealers during the
eligibility period.

11

IF YOU NEED ASSISTANCE

In addition to completing the customer
claim form, please provide NCDS
with the following information:
• Vehicle year, make, model, VIN,

mileage and date of purchase.
• A brief description of your

complaint and the actions
you have taken to resolve it.
• What action or remedy

WARRANTY

you believe would resolve
your problem.
If you are seeking reimbursement for
repairs or incidental expenses, please
provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS
will contact you regarding the status
of your case and supply you with
additional details about the program.

How does the arbitration
process work?
When NCDS receives your request,
it will be forwarded to the Lexus area
office for response.
At the request of either party or the
arbitrators, NCDS may schedule a
technical inspection. This may include
an inspection of the vehicle by an
independent tech­nical expert with a
Lexus representative present. The
technical expert will forward his or
her evaluation to NCDS.
An oral hearing will be held prior
to a decision being rendered. At
this hearing, all relevant evidence
is admissible. You and a Lexus
representative will present both
sides of the case to the NCDS
arbitrator(s). You will each be
given an equal opportunity to give
testimony and provide documents.
Then you will each be given an
opportunity for rebuttal. After
considering all testimony and
documents, the arbitrator(s) will
review the applicable legal standards
and render a decision within 10 days.
A settlement satisfactory to all parties
may be negotiated at any time during
the process.

12

Introduction

IF YOU NEED ASSISTANCE

What types of decisions are
rendered, and how do I know
if Lexus will abide by the
decision of the arbitrator(s)?
Arbitrated decisions are based on
what the arbitrator(s) believe to be
fair and equitable after applying
the appropriate legal standards.
Remedies include but are not limited
to repairs; reimbursement for repairs
and incidental expenses, such as
towing costs; and repurchase or
replacement of your vehicle.

• Attorney fees
• Punitive damages
• Multiple damages
• Consequential damages, other

than incidental damages that you
may be entitled to under law
What other recourse do I have?
If you are dissatisfied with the
arbitrator’s decision or Lexus’
compliance, you may pursue any
other legal remedies available to you,
including small claims court. You
should be aware that the decision
of the arbitrator(s) is admissible as
evidence in any legal proceedings
concerning your vehicle.

WARRANTY

The decision of the arbitrator(s) is
binding on Lexus but not on you.
Lexus must comply with the decision
shortly after it is rendered, usually
within 30 days of your acceptance
of the decision. NCDS will contact
you within 10 days of scheduled
compliance to ensure that Lexus
has complied in a timely manner.

Are there limits to the scope
of arbitrated decisions?
Arbitrated decisions do not include:

Is the Dispute Settlement
Program subject to change?
The information in this booklet
about the program is correct as
of the date of printing. However,
the program may be changed
without notice. Contact the Lexus
Customer Satisfaction Department
at (800) 255-3987 for the most
current information concerning
the Dispute Settlement Program.

Introduction

13

THE LEXUS COMMITMENT

WARRANTY

You have purchased one of the finest
vehicles built in the world today, and
it is backed by one of the finest
warranties in the industry. This excellent
warranty coverage demonstrates
not only our confidence in Lexus
vehicles, but also our commitment
to every Lexus customer. We’re
dedicated to ensuring that you enjoy
exceptional quality, dependability
and peace of mind throughout your
ownership experience.
To further demonstrate our
commitment to our customers’
satisfaction, occasionally we may
establish a special policy adjustment
to pay for specific repairs that are
no longer covered by warranty.
When we establish such a policy
adjustment, we mail details to all
applicable owners on record.
That’s why it is important to send
in the card at the back of this
booklet if you change your address
or if you have purchased your
Lexus from a previous owner.
You’ve made a wise decision to
purchase a Lexus. Your vehicle
delivers world-class luxury

14

Introduction

and performance, along with an
unparalleled commitment from Lexus
to ensuring your satisfaction. You
can be confident — as we are — that
you’ll enjoy owning your Lexus as
much as you enjoy driving it.
This section of the Warranty and
Services Guide describes the
terms of Lexus warranty coverage
as well as general owner
responsibilities. The section
beginning on page 39 describes
your vehicle’s maintenance
requirements. Be sure to review
this information carefully,
since proper maintenance is
required to ensure that warranty
coverage remains intact.
All warranty information is the latest
available at the time of publication
and, with the exception of the
emission control warranties, is
subject to change without notice.

WARR ANT Y COVER AGES AT A GL ANCE

WARRANTY

† Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode Island, Vermont and Washington vehicles
equipped with a California Certified Emission Control System. Vehicles covered by
this warranty are also covered by the Federal Emission Control Warranty.

15

Introduction

WARRANTY

GENERAL WARRANTY PROVISIONS

16

Who Is the Warrantor

When Warranty Begins

The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.

The warranty period begins on
the vehicle’s in-service date,
which is the first date the vehicle
is either delivered to an ultimate
purchaser, leased, or used as a
company car or demonstrator.

Which Vehicles Are Covered

Repairs Made at No Charge

These warranties apply to 2017
model-year Lexus CT 200h vehicles
registered and normally operated
in the United States, U.S. territories
and Canada. Warranty coverage is
automatically transferred at no cost
to subsequent vehicle owners.

Repairs and adjustments covered
by these warranties are made at
no charge for parts and labor.

Multiple Warranty Conditions
This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty, is
governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.

Your Warranties in Detail

Parts Replacement
Any needed parts replacement will
be made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced
will be made by the servicing
Lexus dealership and/or Lexus.
Parts scheduled to be replaced as
required maintenance are warranted
until their first replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.

GENERAL WARRANTY PROVISIONS

Limitations
The performance of necessary repairs
and adjustments is the exclusive
remedy under these warranties or
any implied warranties. Lexus does
not authorize any person to create
for it any other obligation or liability
in connection with this vehicle.

WARRANTY

Any implied warranty of merchant­
ability or fitness for a particular
purpose is limited to the duration
of these written warranties. Some
states do not allow restrictions on
how long an implied warranty lasts,
so this limitation may not apply to you.

Your Rights Under State Law
These warranties give you specific
legal rights. You may also have other
rights that vary from state to state.

Your Warranties in Detail

17

NEW VEHICLE LIMITED WARRANTY

WHAT IS COVERED
AND HOW LONG
Basic Warranty

WARRANTY

This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Lexus, subject to the
exceptions indicated under “What Is
Not Covered” on pages 19–20.

This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.

Coverage is for 48 months or
50,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are
covered for 12 months or 12,000
miles, whichever occurs first.

Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.

Hybrid System Warranty

Transmission
Front motor/generators, case and
all internal parts, mounts, seals
and gaskets.

This warranty covers repairs needed
to correct defects in materials or
workmanship of the components listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20:
• Battery control module

(battery voltage sensor)
• Hybrid battery
• Hybrid control module (power

management control module)
• Inverter with converter

Coverage is for 96 months or
100,000 miles, whichever occurs first.

18

Powertrain Warranty

Your Warranties in Detail

Front-Wheel-Drive System
Axle shaft, hub, bearings, seals
and gaskets.
Rear-Wheel-Drive System
Rear motor/generator, differential
carrier assembly, axle carrier, axle
case, axle bearing, axle shaft, seals
and gaskets.

NEW VEHICLE LIMITED WARRANTY

Restraint Systems Warranty
This warranty covers repairs
needed to correct defects in
materials or workmanship of any
seatbelt or air bag system supplied
by Lexus, subject to the exceptions
indicated under “What Is Not
Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.

WHAT IS NOT COVERED
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered.
This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:

For vehicles sold and registered in
Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.

• Fire, accidents or theft

Corrosion Perforation
Warranty

• Improper repairs

Coverage is for 72 months,
regardless of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual.

• Misuse — for example,

racing or overloading
• Alteration or tampering, including

installation of non-Genuine
Lexus Accessories
• Lack of or improper maintenance,

WARRANTY

This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.

• Abuse or negligence

including use of fluids other
than those specified in the
Owner’s Manual
• Installation of non-Genuine

Lexus Parts
• Airborne chemicals, tree sap,

road debris (including stone chips),
rail dust, salt, hail, floods, wind
storms, lightning and other
environmental conditions
• Water contamination

Your Warranties in Detail

19

NEW VEHICLE LIMITED WARRANTY

This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac­turer. See page 34.

WARRANTY

Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement of
worn wiper blades, brake pads/linings
and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.

Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost
of transportation, telephone calls
and lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.

*Lexus provides the first two scheduled maintenance services at no charge.
See page 4 for details.
20

Your Warranties in Detail

NEW VEHICLE LIMITED WARRANTY

Disclaimer of Extra
Expenses and Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
warranty or any implied warranty.
Lexus does not authorize any
person to create for it any other
obligation or liability in connection
with this vehicle. Lexus shall
not be liable for incidental or
consequential damages resulting
from breach of this written
warranty or any implied warranty.

If a dispute arises regarding your
warranty coverage, please follow
the steps described on pages 9–10.
Please note that you must use
the National Center for Dispute
Settlement before seeking remedies
through a court action pursuant
to the Magnuson-Moss Warranty
Act. You may also be required to
use the National Center for Dispute
Settlement before seeking remedies
under the Lemon Laws of your state.
For the requirements applicable to
your state, see the appropriate page
of the Lemon Law Guide located in
your vehicle.

Your Warranties in Detail

WARRANTY

Any implied warranty of
merchantability or fitness for
a particular purpose is limited
to the duration of this written
warranty, except in states where
this limitation is not allowed.

DISPUTE RESOLUTION

21

FEDERAL EMISSION CONTROL WARRANTY

WHAT IS COVERED
AND HOW LONG
Emission Defect Warranty
Lexus warrants that your vehicle:
• Was designed, built and

equipped to conform at the
time of sale with applicable
federal emissions standards.
• Is free from defects in materials

WARRANTY

and workmanship that may
cause the vehicle to fail to
meet these standards.

22

Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of
the Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which­ever occurs first. Specific
components may have longer
coverage under the terms of the
Powertrain Warranty. Additionally,
components marked “8/80” in
the parts list on pages 23–24 have
coverage of eight years or 80,000
miles, whichever occurs first.

Your Warranties in Detail

Emission Performance
Warranty
Some states and localities have
established vehicle inspection
and maintenance (I/M) programs
to encourage proper vehicle
maintenance. If an EPA-approved
I/M program is in force in your
area, you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Lexus will make all
nec­essary repairs if both of the
following occur:
• Your vehicle fails to meet

applicable emissions
standards as determined by an
EPA-approved emissions test.
• This failure results or will result

in some penalty to you — such
as a fine or denial of the right
to use your vehicle — under
local, state or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first.

FEDERAL EMISSION CONTROL WARRANTY

WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts

not certified in accordance
with aftermarket parts
certification regulations.
• The use of replacement parts

not equivalent in quality
or design to original
equipment parts.

Air/Fuel Metering System
• Air/fuel ratio feedback
control system
• Electronic fuel injection

system components
		 – Airflow sensor
		 – Engine control module (8/80)
		 – Throttle body
		 – Other components
Air Induction System
• Intake manifold and
intake air surge tank
Catalyst System
• Catalytic converter and
protector (8/80)
• Constricted fuel filler neck

WARRANTY

Provisions under the “What Is
Not Covered” section of the
New Vehicle Limited Warranty
also apply to this warranty.

WARRANTY PARTS LISTS

• Exhaust manifold
• Exhaust pipe (manifold

to catalyst and/or
catalyst to catalyst)

8/80 = Covered for eight years or 80,000 miles,
whichever occurs first.

Your Warranties in Detail

23

FEDERAL EMISSION CONTROL WARRANTY

Evaporative Control System
• Charcoal canister
• Diaphragm valve

• Ignition coil and ignitor

• Fuel filler cap

• Ignition wires

• Fuel tank

• Spark plugs†

Hybrid System
• Battery control module
(battery voltage sensor) (8/80)*
• Battery thermistor
• Generator
• Hybrid battery*
• Hybrid battery junction block

WARRANTY

Ignition System
• Distributor and internal parts

• Hybrid control module

(power management
control module) (8/80)*
• Inverter with converter*

Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice

Other Parts Used in
Systems Listed
• Data link connector (8/80)
• Hoses, clamps, fittings, tubing

and mounting hardware
• Malfunction indicator

light and bulb (8/80)

• Motor

• Pulleys, belts and idlers

• System main relay and

• Sealing gaskets and devices

battery current sensor

• Sensors, solenoids, switches

and valves

8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
†

24

Warranted until first required maintenance under terms of the California Emission Control Warranty.

Your Warranties in Detail

FEDERAL EMISSION CONTROL WARRANTY

MAINTENANCE

REPLACEMENT PARTS

You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack
of maintenance is not covered by
this warranty.

To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.

If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts.

Your Warranties in Detail

WARRANTY

When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny a
warranty claim solely because
you used a service provider other
than a Lexus dealership for
maintenance and repairs. However,
any failure or noncompliance caused
by improper maintenance or repairs
is not covered by this warranty.

Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non-Genuine Lexus
Parts for maintenance and repairs.
However, use of replacement
parts that are not equivalent in
quality to Genuine Lexus Parts
may impair the effectiveness of
the emission control systems.

25

WARRANTY

FEDERAL EMISSION CONTROL WARRANTY

IF YOUR VEHICLE FAILS
AN EMISSIONS TEST

IF YOU HAVE
QUESTIONS

If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.

If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In
the case of the Emission Performance
Warranty, you may also request
information from or report
complaints to:

If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we will
repair your vehicle free of charge. The
only exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.

	U.S. Environmental Protection Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460

For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
“Obtaining Warranty Service.”

26

Your Warranties in Detail

Vehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions are
also covered by the California
Emission Control Warranty
(see page 28). Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
New York, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other
states to which the California
Emission Control Warranty
currently applies.

FEDERAL EMISSION CONTROL WARRANTY

DEALER CERTIFICATE
We (the dealership) want you to
know that at the time your new
Lexus vehi­cle is being delivered:
1 )	On the basis of written notification
furnished by Lexus, we have
knowledge that the vehicle is covered
by an EPA Certificate of Conformity.

3)	We have performed all emission
control system preparations
required by Lexus prior to the sale
of the vehicle as set forth in Lexus’
current pre-delivery service manual.
4)	Except as may be provided in
Paragraph 5, if this vehicle fails
an EPA-approved emissions test
within three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and

5)	If vehicle was used as a company
car or demonstrator, check box
and complete the following:
	The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery.
The Emission Performance
Warranty period commenced
on the date the vehicle was first
placed into service, which was
Month

Day

Year

Note: The dealership makes no
repre­sentation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely
that of the manufacturer.

WARRANTY

2)	We have visually inspected those
emission control devices or
portions thereof that are visible
without removing or adjusting
any components or systems,
emissions-related or otherwise. On
the basis of this inspection, there
are no apparent deficiencies in
the installation of emission control
devices by Lexus. (For purposes
of this certificate, “emission control
devices” is limited to devices
installed on a vehicle for the sole
or primary purpose of controlling
emissions and which were not in
general use before 1968.)

	the vehicle has been maintained
and used in accordance with the
written instructions for proper
maintenance and use, Lexus will
remedy the nonconformity free
of charge under the terms of the
Emission Performance Warranty.

This statement is required by
section 207 of the Clean Air Act
(42 U.S.C. 7541) and the EPA
regulations issued thereunder.
Dealership name

Your Warranties in Detail

27

CALIFORNIA EMISSION CONTROL WARRANTY

WARRANTY

YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
Vehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New
Jersey, New York, Oregon,
Pennsyl­vania, Rhode Island,
Vermont and Washington are the
other states to which this warranty
currently applies. Vehicles
covered by this war­ranty are also
covered by the Federal Emission
Control Warranty (see page 22).

The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2017 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle
for the time periods indicated on
the next page, provided there has
been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition
exists, Lexus will repair your
vehicle at no cost to you, including
diagnosis, parts and labor.

28

Your Warranties in Detail

CALIFORNIA EMISSION CONTROL WARRANTY

MANUFACTURER’S
WARRANTY COVERAGE

OWNER’S WARRANTY
RESPONSIBILITIES

1 )	For three years or 50,000
miles, whichever occurs first:

You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus recommends that you retain
all receipts covering maintenance on
your vehicle, but Lexus cannot deny
warranty coverage solely for the
lack of receipts or your failure
to ensure the performance of
all scheduled maintenance.

• If your vehicle fails a smog-check

test, all necessary repairs and
adjustments will be made by
Lexus to ensure that your
vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
• If an emissions-related part listed

2)	For seven years or 70,000 miles,
whichever occurs first:
• If an emissions-related part listed

on pages 30–31 is defective,
the part will be repaired or
replaced by Lexus. This is your
LONG-TERM Emission Control
System DEFECT WARRANTY.

You are responsible for presenting
your vehicle to a Lexus dealership
as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount
of time, not to exceed 30 days.
You should also be aware that Lexus
may deny you warranty coverage if
your vehicle or a part has failed due to
abuse, neglect, improper maintenance
or unapproved modifications.

WARRANTY

on pages 23–24 is defective,
the part will be repaired or
replaced by Lexus. This is your
SHORT-TERM Emission Control
System DEFECT WARRANTY.
Note: Under the terms of the
Basic Warranty, Lexus provides
coverage of four years or
50,000 miles, whichever occurs
first. Specific components may
have longer coverage under the
terms of the Powertrain Warranty.

If you have any questions regarding
your warranty rights and responsibilities,
you should contact the Lexus
Customer Satisfaction Department at
(800) 255-3987 or the California
Air Resources Board, Mobile Source
Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte,
CA 91734-8001.

Your Warranties in Detail

29

CALIFORNIA EMISSION CONTROL WARRANTY

WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts

not certified in accordance
with aftermarket parts
certification regulations.
• The use of replacement parts not

WARRANTY

equivalent in quality or design
to original equipment parts.
Provisions under the “What Is Not
Covered” section of the New
Vehicle Limited Warranty also
apply to this warranty.

PARTS LIST:
LONG -TERM EMISSION
DEFECT WARRANTY
The parts listed here are covered
for seven years or 70,000 miles
from the vehicle’s in-service date,
whichever occurs first.
Air/Fuel Metering System
• Engine control computer
(engine control module)
• Fuel pump
• Throttle body

Air Induction System
• Intake manifold
Catalyst System
• Exhaust front pipe
(including catalytic converter)
• Exhaust manifold

EGR System
• EGR valve

30

Your Warranties in Detail

CALIFORNIA EMISSION CONTROL WARRANTY

Evaporative Control System
• Charcoal canister
• Fuel tank

Hybrid System
• Battery control module
(battery voltage sensor)*
• Hybrid battery*
• Hybrid battery junction block

(including system main relay)
• Hybrid control module (power

management control module)*
• Inverter with converter*
• Transaxle (including

motor and generator)
Ignition System
• Knock sensor

You are responsible for performance
of the required maintenance
indicated in the Owner’s Manual and
this guide. Lexus will not deny a
warranty claim solely because you do
not have records to show that you
maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered
by this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny a
warranty claim solely because you
used a service provider other than a
Lexus dealership for maintenance
and repairs. However, any failure
or noncompliance caused by
improper maintenance or repairs
is not covered by this warranty.

WARRANTY

• MG control module

MAINTENANCE

*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.

Your Warranties in Detail

31

CALIFORNIA EMISSION CONTROL WARRANTY

REPLACEMENT PARTS

WARRANTY

To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.

32

Warranty coverage is not dependent
upon the use of any particular
brand of replacement parts and
you may elect to use non-Genuine
Lexus Parts for maintenance and
repairs. However, use of replacement
parts that are not equivalent in quality
to Genuine Lexus Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are
using. In addition, you should ensure
that such parts are warranted by
their manufacturers to be equivalent
to Genuine Lexus Parts.

Your Warranties in Detail

IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check
test, you may make a claim under the
Emission Performance Warranty.
To do so, take your vehicle to an
autho­rized Lexus dealership and
present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we will
repair your vehicle free of charge. The
only exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
“Obtaining Warranty Service.”

CALIFORNIA EMISSION CONTROL WARRANTY

REPAIR DELAYS
If a Lexus dealership is unable to
complete repairs on your vehicle
within 30 days, you may have the
repairs made under Lexus’ provisions
for emergency warranty repairs.
See page 37 for details.

IF YOU HAVE
QUESTIONS
If you have questions or concerns
about your vehicle’s California
emission warranty coverage,
please follow the steps described
on pages 9–10. You may also
request information from or report
complaints to:

Your Warranties in Detail

WARRANTY

	California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450

33

WARRANTY

TIRE LIMITED WARRANTY

OBTAINING
WARRANTY SERVICE

ORIGINAL EQUIPMENT
TIRE MANUFACTURERS

The tires that come as original
equipment on your vehicle are
warranted by their manufacturer
and not Lexus. Please refer to the
tire warranty statement included
with the owner information in
your vehicle.

Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644

To obtain warranty service for a
tire, take the tire to an authorized
dealer of the tire manufacturer.
(Refer to your local phone directory
for dealer locations.) Your Lexus
dealer may also be able to
assist you in obtaining warranty
service from the manufacturer.
For additional warranty information
or service assistance, contact the
tire manufacturer directly.

Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136
Toyo Tire (U.S.A.) Corporation
6261 Katella Avenue, Suite 2B
Cypress, CA 90630
(800) 442-8696
Yokohama Tire Corporation
1 MacArthur Place
Suite 800
Santa Ana, CA 92707
(800) 722-9888

34

Your Warranties in Detail

OPERATION AND MAINTENANCE

WHERE TO GO
FOR MAINTENANCE

You are responsible for ensuring
that your Lexus is operated and
maintained according to the
instructions in the Owner’s Manual
and the “Maintenance Information”
section of this guide.

You may have maintenance
performed on your vehicle by
any qualified person or facility.
However, Lexus recommends
having maintenance performed by
an authorized Lexus dealership.

You should keep detailed records
of vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date
of service, mileage at time of
service and a description of service
performed and/or parts installed.
For your convenience, maintenance logs are included in the
“Maintenance Information” section
of this guide. If you sell your vehicle,
you should give your maintenance
records to the new owner.

Lexus dealership technicians are
specially trained to maintain and repair
Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service
publications and training courses.
Many are also certified through the
Lexus Commitment to Perfection
Certifica­tion Program, which requires
specialized, state-of-the-art training
as well as rigorous exams through
both Lexus and the National Institute
for Automotive Service Excellence.

Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.

WARRANTY

GENERAL
INFORMATION

You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.

Your Responsibilities

35

OPERATION AND MAINTENANCE

REPLACEMENT PARTS

WARRANTY

Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.

36

Your Lexus dealership maintains
an extensive inventory of Genuine
Lexus Parts to meet your vehicle
service needs. And because it
is linked electronically to Lexus
Parts Distribution Centers, the
dealership has quick access to any
parts it may not have in stock.
Genuine Lexus Parts are covered
by their own warranty (see your
dealer for details) or the remainder
of any applicable New Vehicle
Limited Warranty, whichever
is longer. Non-Genuine Lexus
Parts, or any damage or failures
resulting from their use, are not
covered by any Lexus warranty.

Your Responsibilities

OBTAINING WARRANTY SERVICE

BY GEOGRAPHIC
REGION
In the United States,
U.S. Territories and Canada

Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your
vehicle may not be repaired free
of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory
or environmental requirements.

Lexus recommends having
maintenance and repairs for
your CT 200h performed by an
authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified
technician following procedures
in Lexus service and repair
publications.
Please refer to the important
safety precautions found on the
inside front cover of this booklet.

WARRANTY

To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact
your nearest Lexus dealership for
towing assistance. You do not have to
pay for towing to the nearest Lexus
dealership if your vehicle is inoperable
due to failure of a warranted part.

EMERGENCY REPAIRS

If your vehicle is inoperable or unsafe to
drive and there is no Lexus dealership
reasonably available to make repairs,
you may perform the repairs yourself
or have them performed by another
automotive service provider. Lexus
will reimburse you for any of the
repairs that are covered by warranty.
To receive reimbursement, present to
an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.

Your Responsibilities

37

OBTAINING WARRANTY SERVICE

WARRANTY

You will be reimbursed for warranted
parts at the manufacturer’s suggested
retail price and warranted labor at a
geographically appropriate hourly rate
multiplied by Lexus’ recommended
time allowance for the repair.

38

If your vehicle requires emergency
repair, Lexus assumes no liability
for subsequent failures caused by
improper repairs or the use of
non-Genuine Lexus Parts unless you
have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact,
have your vehicle inspected by an
authorized Lexus dealership as soon
as possible after an emergency repair.

Your Responsibilities

THE IMPORTANCE OF SCHEDULED MAINTENANCE

Regular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Lexus. It can also
enhance your vehicle’s resale value.
This section of the Warranty and
Services Guide is designed to help
you make sure your vehicle receives
proper and timely maintenance.
It includes factory-recommended
maintenance guidelines as well as
logs in which to document your
vehicle’s maintenance history.
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are listed on pages 42–43 of this
booklet and described in detail in
the “Maintenance” section of the
Owner’s Manual.

It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. Failure
to do so can cause oil starvation
and/or oil gelling, which can result
in severe damage to your vehicle
and require costly repairs that are
not covered by the New Vehicle
Limited Warranty.
With proper maintenance and
care, your vehicle will last longer
and deliver more dependable,
economical performance. Follow
this booklet’s recommendations
and you’ll enjoy maximum reliability
and peace of mind from your
Lexus for many years to come.

MAINTENANCE
Introduction

39

MAINTENANCE AND LEXUS WARR ANTY COVERAGE

Maintaining your vehicle according
to the recommendations in this
booklet is required to ensure that your
warranty coverage remains intact.
You should keep detailed records
of vehicle maintenance, including
date of service, mileage at time of
service and a description of service
and/or parts installation performed.
The maintenance logs in this booklet
are a good place to record this
information. If you sell your vehicle,
be sure to give your maintenance
records to the new owner.

MAINTENANCE

Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.

40

Maintenance and repair services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because
you used a service provider
other than a Lexus dealership
for maintenance and repairs.

Introduction

However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer for an
explanation of any recommended
maintenance not included in the
scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 16–33 of this booklet.

LEXUS DEALERSHIP SERVICE

To ensure that your vehicle receives
first-quality service and factoryauthorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer
Satisfac­tion at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current
on the latest service information
through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certification Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.

You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.
Maintenance and repairs not
performed by an authorized Lexus
dealership should be performed
by a qualified technician following
procedures in Lexus service and
repair publications.
Please refer to the important
safety precautions found on the
inside front cover of this booklet.

MAINTENANCE

Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service History
database. This is the first database of its
kind in the automotive industry. It can
be accessed by any Lexus dealership
in the U.S. — a great convenience if
you relocate or need to have your
vehicle serviced while traveling.

Introduction

41

GENERAL MAINTENANCE AND REGUL AR USE

In addition to scheduled maintenance,
your Lexus hybrid vehicle requires
ongoing general maintenance such
as fluid checks and visual inspections.
The recommended guidelines for
inspections are listed below. Please
refer to the “Mainte­nance” section
of the Owner’s Manual for a detailed
description of inspection procedures.

Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using

the dipstick
• Visually check engine/inverter

coolant level on the
see-through reservoir
• Visually check brake fluid level

on the see-through reservoir
 heck level of windshield
• C
washer fluid
• Check tire pressure
• Check tires for

MAINTENANCE

damage and wear

42

• Check installation of

driver’s floor mat

After a Car Wash
• Check installation of

driver’s floor mat

Introduction

Every Several Months
If the vehicle is parked for a long time,
the hybrid battery will discharge
gradually. To keep the hybrid battery
in good condition, drive the vehicle
at least once every several months
for at least 30 minutes or ten miles.
If the hybrid battery becomes fully
discharged and the vehicle will not
start even with a jump-start to the
12-volt battery, contact your
Lexus dealership.

If You Run Out of Fuel
Take all precautions to prevent the
hybrid vehicle from running out of
fuel. If you do run out of fuel, add fuel
to the fuel tank before trying to restart
the vehicle or continuing to drive.

When Cleaning the Interior
• Remove dirt and dust with a

vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,

remove dirt and dust with
a vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.

GENERAL MAINTENANCE AND REGUL AR USE

• When cleaning carpet, remove

dirt and dust with a vacuum
cleaner. Apply a foaming-type
carpet cleaner with a sponge
or brush, allowing cleaner to
work for a few minutes to loosen
dirt. Continue by rubbing
carpet in a circular motion.
Wipe off any excess cleaner
with a clean cloth. If any dirt
remains, repeat process. Best
results are obtained by keeping
the carpet as dry as possible.

When Cleaning the Exterior
• Working from top to bottom,

apply lots of low-pressure water
to the body, wheel wells and
underside of vehicle to remove
dirt and dust. Wash the vehicle
body using a soft sponge or
cotton cloth with mild car-wash
soap. Rinse off with water.
• If water does not bead on a clean

When Cleaning the Wheels
• Wait for hot wheels to cool

before getting wheels wet.
• Using a soft sponge or cotton

cloth, apply same mild car-wash
soap as used for the vehicle
body. Quickly rinse off with
water. Using a soft cotton
cloth, apply same car wax as
used for the vehicle body.

Maintaining Charge for
12-Volt Battery
The following tips will help you
keep your vehicle’s 12-volt battery
fully charged:
• Drive vehicle at least weekly
• Operate accessories with

vehicle in “READY” mode
• When parking, make sure

all doors (including luggage
compartment door) are closed
and lights are turned off

vehicle surface, apply car wax
using a soft cotton cloth when
the body of the vehicle is cool.

MAINTENANCE
Introduction

43

SCHEDULED MAINTENANCE LOG

Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining
scheduled maintenance for your
vehicle every six months or 5,000
miles, whichever occurs first.
For example:
• If at six months you have

driven less than 5,000 miles,
you should obtain maintenance
at six months; don’t wait
until 5,000 miles.
• If you drive 5,000 miles in less

than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.

MAINTENANCE

Be sure to keep an eye on your
mileage so that you obtain
maintenance when recommended.
If you are a low-mileage driver, mark
your calendar to remind yourself to
obtain maintenance every six months.

44

Scheduled Maintenance Log

Special Operating Conditions
In addition to standard maintenance
items, vehicles that are driven under
special operating conditions require
further maintenance service. These
special operating conditions, which put
added demands on a vehicle, include:
• Driving on dirt roads or on

dusty roads
• Repeated trips of less than

five miles in temperatures
below 32° F or 0° C
• Extensive idling and/or

low-speed driving for long
distances, such as police, taxi
or door-to-door delivery use
• Towing. Not all vehicles are

de­signed for towing. Please
refer to the Owner’s Manual
for details.
If you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months
or 5,000 miles. Some of these
special operating conditions
require other maintenance
items; these items are indicated
in each maintenance chart.

SCHEDULED MAINTENANCE LOG

If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.

Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized

Settings, if requested
• Reset maintenance reminder light

calipers and rotors
• Inspect wiper blades
• Check installation of

driver’s floor mat
• Road-test vehicle

What are Lexus
Personalized Settings?
Your vehicle includes a variety
of electronic features that can be
programmed to your preferences.
For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at
the six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal­ized Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.

MAINTENANCE

• Rotate tires

• Visually inspect brake pads,

Scheduled Maintenance Log

45

SCHEDULED MAINTENANCE LOG

Complimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles
Lexus also provides your second
scheduled maintenance service at
no charge. The service is performed
at 12 months or 10,000 miles,
whichever occurs first. To obtain
this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with

0W-20 oil; replace oil filter
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,

calipers and rotors
• Inspect wiper blades
• Check installation of

driver’s floor mat

MAINTENANCE

• Road-test vehicle

46

Scheduled Maintenance Log

If you do the majority of your driving
under certain special operating
conditions, additional items are
included in this service. See the
“12 Months or 10,000 Miles”
chart on page 48.

SCHEDULED MAINTENANCE LOG

NOTES

MAINTENANCE
Scheduled Maintenance Log

47

SCHEDULED MAINTENANCE LOG

6 Months or 5,000 Miles1

12 Months or 10,000 Miles2

❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑R
 eplace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

Note: If you drive primarily under certain
special operating conditions, you should
also replace the engine oil with 0W-20
oil and replace the oil filter. See page 44
for conditions that apply. Some conditions
require additional maintenance. See below.
If you drive primarily under this
special operating condition,
perform these additional items:

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Date:________ Mileage:_________

Date:________ Mileage:_________

This service, excluding maintenance required for special operating conditions, is complimentary when performed by
an authorized Lexus dealership.

1

This service is complimentary when performed by an authorized Lexus dealership.

2

48

Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

18 Months or 15,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 70)

___Exhaust pipes and mountings
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Wiper blades

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special
operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil
filter. See page 44 for conditions that apply. Some conditions require additional maintenance.
See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

49

SCHEDULED MAINTENANCE LOG

24 Months or 20,000 Miles

30 Months or 25,000 Miles

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

50

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

36 Months or 30,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank
band and fuel tank vapor vent
system hoses

❑ Replace Smart Key battery
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
___Fuel tank cap gasket
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Transmission for signs of leakage
___Wiper blades

If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

51

SCHEDULED MAINTENANCE LOG

42 Months or 35,000 Miles

48 Months or 40,000 Miles

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

52

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

54 Months or 45,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 70)

___Exhaust pipes and mountings
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Wiper blades

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special
operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil
filter. See page 44 for conditions that apply. Some conditions require additional maintenance.
See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

53

SCHEDULED MAINTENANCE LOG

60 Months or 50,000 Miles

66 Months or 55,000 Miles

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

54

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

72 Months or 60,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank
band and fuel tank vapor vent
system hoses

❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

___Fuel tank cap gasket
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Transmission for signs of leakage
___Wiper blades

If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

55

SCHEDULED MAINTENANCE LOG

78 Months or 65,000 Miles

84 Months or 70,000 Miles

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

56

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

90 Months or 75,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 70)

___Exhaust pipes and mountings
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Wiper blades

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special
operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil
filter. See page 44 for conditions that apply. Some conditions require additional maintenance.
See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

57

SCHEDULED MAINTENANCE LOG

96 Months or 80,000 Miles

102 Months or 85,000 Miles

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Note: If 0W-20 oil was not used at last oil
change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:

MAINTENANCE

Driving on dirt roads or on dusty
roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

58

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

108 Months or 90,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Engine coolant (see page 70)
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank
band and fuel tank vapor vent
system hoses

❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

___Fuel tank cap gasket
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Transmission for signs of leakage
___Wiper blades

If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

59

SCHEDULED MAINTENANCE LOG

114 Months or 95,000 Miles

120 Months or 100,000 Miles

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Replace engine coolant (see page 70)
❑ Visually inspect brake pads, calipers and
rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

60

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

126 Months or 105,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Exhaust pipes and mountings

___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Wiper blades

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special
operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil
filter. See page 44 for conditions that apply. Some conditions require additional maintenance.
See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

61

SCHEDULED MAINTENANCE LOG

132 Months or 110,000 Miles

138 Months or 115,000 Miles

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Inspect and adjust all fluid levels
❑ Inspect engine coolant (see page 70)
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

62

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

144 Months or 120,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace Smart Key battery
❑ Replace spark plugs1
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank
band and fuel tank vapor vent
system hoses

❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

___Fuel tank cap gasket
___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Transmission for signs of leakage
___Wiper blades

If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

1

Mileage:___________________________

MAINTENANCE

Date:___________________________

Required under the terms of the Emission Control Warranty.

Scheduled Maintenance Log

63

SCHEDULED MAINTENANCE LOG

150 Months or 125,000 Miles

156 Months or 130,000 Miles

❑ Inspect and adjust all fluid levels
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Inspect engine coolant (see page 70)
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

64

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

162 Months or 135,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Exhaust pipes and mountings

___Inverter coolant (see page 70)
___Rack-and-pinion assembly
___Steering linkage and boots
___Wiper blades

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special
operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil
filter. See page 44 for conditions that apply. Some conditions require additional maintenance.
See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

65

SCHEDULED MAINTENANCE LOG

168 Months or 140,000 Miles

174 Months or 145,000 Miles

❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

❑ Inspect and adjust all fluid levels
❑ Inspect engine coolant (see page 70)
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

Note: If 0W-20 oil was not used at last
oil change, or if you drive primarily under
certain special operating conditions, you
should also replace the engine oil with
0W-20 oil and replace the oil filter. See
page 44 for conditions that apply. Some
conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition,
perform these additional items:
Driving on dirt roads or on dusty roads:

MAINTENANCE

❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis

66

Date:________ Mileage:_________

Scheduled Maintenance Log

Date:________ Mileage:_________

SCHEDULED MAINTENANCE LOG

180 Months or 150,000 Miles
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Replace cabin air filter
❑ Replace brake fluid
❑ Replace engine air filter
❑ Replace engine coolant (see page 70)
❑ Replace inverter coolant (see page 70)
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Inspect the following:
___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Brake rotor thickness and runout
___Exhaust pipes and mountings
___Fuel lines and connections, fuel tank
band and fuel tank vapor vent
system hoses

❑ Rotate tires
❑ Visually inspect brake pads, calipers
and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle

___Fuel tank cap gasket
___Rack-and-pinion assembly
___Steering linkage and boots
___Transmission for signs of leakage
___Wiper blades

If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Mileage:___________________________

Scheduled Maintenance Log

MAINTENANCE

Date:___________________________

67

EXPLANATION OF MAINTENANCE ITEMS

The following descriptions are
provided to give you a better
understanding of the maintenance
services that should be performed
on your vehicle. The scheduled
maintenance log indicates at
which time/mileage intervals each
service should be performed.
Please note that many maintenance
services should be performed
only by a qualified technician.
For further information on
maintenance services that you
can perform yourself, see the
maintenance sections of your
Owner’s Manual.

MAINTENANCE

Axle Shaft Boots
Check the axle shaft boots and
clamps for cracks, deterioration
and damage. Replace any damaged
parts and, if necessary, repack
the grease. A qualified technician
should perform these operations.

68

Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness
and damage. Check all dust covers
for deterioration and damage. A
qualified technician should perform
these inspections.

Scheduled Maintenance Log

Battery: 12-Volt
(Auxiliary Battery)
The original-equipment 12-volt
battery, located on the right side
of the luggage compartment, is a
sealed, maintenance-free specialapplication battery that is different
from a conventional automotive
battery. Replacement batteries are
available from your Lexus dealership.
Battery: Hybrid
(Traction Battery)
The hybrid battery is a NiMH (nickel
metal hydride) compact, high-output
battery. This battery does not require
regular maintenance. However, if the
vehicle is parked for a long time, the
hybrid battery will discharge gradually.
To keep the hybrid battery in good
condition, drive the vehicle at least
once every several months for at least
30 minutes or 10 miles. If the hybrid
battery becomes fully discharged and
the vehicle will not start even with
a jump-start to the 12-volt battery,
contact your Lexus dealership.
Any repairs to the hybrid battery or
hybrid system should be performed
by a qualified technician following
procedures in Lexus service and
repair publications. Please refer to
the important safety precautions on
the inside front cover of this booklet.

EXPLANATION OF MAINTENANCE ITEMS

Body Inspection
Visually check for corrosion,
scratches and other damage. Check
outer body panels, inner panels of
the hood and doors, and underneath
the vehicle. Apply touch-up paint to
any chips and scratches or have them
repaired by a qualified technician.

Cabin Air Filter
Replace at specified intervals.
More frequent replacement may
be re­quired when driving in dusty
conditions, heavy traffic areas,
urban areas, desert areas or dirt
roads. Refer to your Owner’s
Manual for service details.

Brake Fluid
Replace using fluid type
specified in your Owner’s Manual.
A qualified technician should
perform this operation.

Driver’s Floor Mat
• Only use the driver’s floor mat
de­signed specifically for the
model and model year of your
vehicle, such as Lexus Genuine
floor mats.

Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.

• Always properly secure the

driver’s floor mat using the
retaining hooks.
• Never install another floor

mat on top of the existing
driver’s floor mat.
• Never install the driver’s

floor mat upside down.
Engine Air Filter
Check for excessive dirt, damage
and oiliness. Replace if necessary.

MAINTENANCE

Brake Pads, Calipers
and Rotors
Check brake pads and rotors for
excessive wear; check brake rotors
for runout. Check brake calipers for
fluid leakage. A qualified technician
should perform these inspections.

Scheduled Maintenance Log

69

MAINTENANCE

EXPLANATION OF MAINTENANCE ITEMS

70

Engine and Inverter Coolants
When inspecting, visually check the
engine and inverter coolant levels
on the see-through reservoirs.
Add coolant as necessary. When
replacing, drain the cooling systems
and refill with coolant. Always use
Genuine Toyota Super Long-Life
Coolant or similar high-quality
non-silicate, non-amine, non-nitrate,
non-borate ethylene-glycol coolant
with long-life hybrid organic acid
technology (i.e., a combination of low
phosphates and organic acids). A
qualified technician should perform
these operations. Please refer to the
important safety precautions on
the inside front cover of this booklet.

Engine Oil and Oil Filter
Replace the oil filter and drain and
refill the engine oil at specified
intervals. SAE 0W-20 oil is the best
choice for good fuel economy and
good starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 may be used; however,
it must be replaced with SAE 0W-20
at the next oil change. See your
Lexus dealer for oil specifically
formulated for your vehicle’s engine.

Check the radiator and condenser
for blockage by leaves, dirt or insects
and clean if necessary. Also check
the hose connections for corrosion
and condition of installation.

Note: If you do the majority of your
driving under any of the special
operating conditions indicated on
page 44, you should replace the
engine oil and oil filter every six
months or 5,000 miles, regardless
of the oil used or the certification of
the vehicle.

Note: Initial replacement of engine
coolant is at 120 months/100,000
miles. Replace every 60 months/
50,000 miles thereafter. Initial
replacement of inverter coolant is
at 180 months/150,000 miles.
Replace every 60 months/50,000
miles thereafter.

Scheduled Maintenance Log

Your vehicle is equipped with a
re­placeable oil-filter element and
oil-filter cap O-ring; replace both
at each oil change. For instructions
on how to reset the reminder light,
refer to your Owner’s Manual.

Engine Valve Clearance
The CT 200h is equipped with
hydraulic valve lash adjusters that
require no periodic clearance
inspection or adjustment.

EXPLANATION OF MAINTENANCE ITEMS

Exhaust Pipes and Mountings
Visually inspect the exhaust pipes,
muffler and hangers for cracks,
deterioration and damage. Start the
engine and listen carefully for any
exhaust leakage. Tighten connections
and replace parts as necessary.

Road Test
While driving the vehicle, check
for proper operation of engine,
transmission, brakes and steering.
Also check the parking brake, and
check for abnormal noise or vibration
from any part of the vehicle.

Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion,
damage, cracks, and loose or leaking
connections. Tighten connections
and replace parts as necessary.

Spark Plugs
Replace at specified interval. Install
new plugs of the same type as originally
equipped (see your Owner’s Manual).
A qualified technician should perform
this operation.

Fuel Tank Cap Gasket
Visually inspect for cracks,
deterio­ration and damage
and replace if necessary.
Nuts and Bolts on Chassis
Check that tightness of the seatmounting bolts and front/rear
suspension-member retaining bolts
matches torque measurements
specified in the Repair Manual.

Timing Chain
Your vehicle is equipped with
a timing chain that requires no
periodic inspection.

Scheduled Maintenance Log

MAINTENANCE

Rack-and-Pinion Assembly
Inspect the rack-and-pinion assembly
for signs of leakage, damage and
loose electrical connections. Tighten
connections and if you discover any
leakage or damage, have it repaired
immediately by a qualified technician.

Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering
wheel. Inspect the linkage for
bending and damage and the dust
boots for deterioration, cracks and
damage. Replace any damaged
parts. A qualified technician should
perform these operations.

71

EXPLANATION OF MAINTENANCE ITEMS

Tire Rotation
See your Owner’s Manual for tire
rotation requirements. Check tire
pressure and check tires for damage
and uneven wear. If the vehicle is
equipped with a spare tire, check the
condition and pressure of the spare.
Tire-Pressure Warning Sensors
A tire-pressure sensor is mounted
on each full-size wheel. These
sensors do not require periodic
maintenance. When a sensor’s
long-life lithium battery becomes
discharged, the battery should be
replaced by a qualified technician
following procedures in Lexus
service and repair publications.

Transmission Fluid
The transmission and transmission
fluid are a completely sealed unit.
Therefore, periodic checks and
replacement of the transmission
fluid are not required, and there is
no dip-stick on the transmission.
Inspect the transmission/front
differential assembly case for signs
of leakage. (The front electric motor/
generators do not require periodic
maintenance.) Any service that
requires inspecting or replacing
transmission/front differential fluid
should be performed by a qualified
technician following procedures in
Lexus service and repair publications.
Please refer to the important
safety precautions on the inside
front cover of this booklet.

MAINTENANCE

Wiper Blades
The wiper blades should not show
any signs of cracking, splitting, wear,
contamination or deformation. The
wiper blades should clear the windshield without streaking or skipping.

72

Scheduled Maintenance Log

VEHICLE IDENTIFICATION

Model

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Vehicle Identification Number

MAINTENANCE
Scheduled Maintenance Log

73

Axle shaft boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68
Ball joints and dust covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68
Battery: 12-volt (auxiliary battery) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43, 68
Battery: Hybrid (traction battery) . . . . . . . . . . . . . . . . . . . . . . . . . . inside front cover, 42, 68
Body inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Body repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7

INDEX

Brakes
Fluid  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42, 69
Lines and hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Pads, calipers and rotors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Cabin air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Complimentary services
Maintenance services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46
Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–13, 21
Driver’s floor mat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Emergency repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37–38
Engine air filter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69
Engine and inverter coolants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 70
Engine oil and oil filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 70
Engine valve clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Exhaust pipes and mountings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Fuel lines and connections, fuel tank band and
fuel tank vapor vent system hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Fuel tank cap gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Hybrid battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside front cover, 42, 68

*See scheduled maintenance log for maintenance interval.

74

Inspections, general maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42–43
Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 4, 45
Loaner vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Nuts and bolts on chassis  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48–67*, 71
Oil change  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 70
Owner responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 29, 31, 35–38

INDEX

Maintenance
As related to warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 31, 35, 40
Complimentary first and second services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46
Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68–72
General maintenance and inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42–43
Importance of maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Scheduled maintenance log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67
Where to obtain maintenance . . . . . . . . . . . . . . . . . . . . . . . . .  inside front cover, 35, 41

Parts replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 16, 25, 32, 36
Pre-delivery service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack-and-pinion assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48–67*, 71
Road test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48–67*, 71
Roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 6
Running out of fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside front cover
Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service history  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

*See scheduled maintenance log for maintenance interval.

75

Smog-check tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26, 32
Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63, 71
Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Timing chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Tire inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tire rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
Tire-pressure warning sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Tires, warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transmission fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

INDEX

Travel protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Warranty coverages
Basic  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
California Emission Control  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28–33
Corrosion perforation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Coverages at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22–27
General provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16–17
Hybrid system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powertrain  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Restraint systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Tires  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 19–21, 23, 30
Wiper Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

*See scheduled maintenance log for maintenance interval.

76

If your name or address
has changed or if you
purchased your Lexus
as a used vehicle, please
complete and mail
the attached card,
even if your warranty
coverage has expired.
This will enable Lexus
to contact you with
important product or
safety updates concerning
your vehicle. If there is no
longer a card attached,
please call the Lexus
Customer Satisfaction
Department at
(800) 255-3987.

16-TCS-09483
Printed 5/16

0050517WSGCTH



Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.7
Linearized                      : No
Has XFA                         : No
XMP Toolkit                     : Adobe XMP Core 5.4-c005 78.147326, 2012/08/23-13:03:03
Create Date                     : 2016:05:23 12:58:33-07:00
Metadata Date                   : 2016:05:24 08:26:46-07:00
Modify Date                     : 2016:05:24 08:26:46-07:00
Creator Tool                    : Adobe InDesign CS6 (Macintosh)
Instance ID                     : uuid:d9641490-6a35-42e4-8b9e-c99d0857d3f9
Original Document ID            : xmp.did:0CC94F822E2068118A6DB9BE72B9BB6D
Document ID                     : xmp.id:FD7F1174072068118083DE36F9E9D0E3
Rendition Class                 : proof:pdf
Derived From Instance ID        : xmp.iid:AC5EB0E9302068118083ACB3AA8355E7
Derived From Document ID        : xmp.did:9EC87FEE1C206811808381683A157AE7
Derived From Original Document ID: xmp.did:0CC94F822E2068118A6DB9BE72B9BB6D
Derived From Rendition Class    : default
History Action                  : converted
History Parameters              : from application/x-indesign to application/pdf
History Software Agent          : Adobe InDesign CS6 (Macintosh)
History Changed                 : /
History When                    : 2016:05:23 12:58:34-07:00
Format                          : application/pdf
Producer                        : Adobe PDF Library 10.0.1
Trapped                         : False
Page Mode                       : UseOutlines
Page Count                      : 82
Creator                         : Adobe InDesign CS6 (Macintosh)
EXIF Metadata provided by EXIF.tools

Navigation menu