Lexus L MMS 17ES350

User Manual: Lexus 2017 Lexus ES 350 Owners Manual Pdf | Owner's Manual Pdf

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2017 ES350 Warranty and Services Guide

16-TCS-09631

Printed 8/16 0050517WSGES350

2017

ES 350

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

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Lexus recommends having

maintenance and repairs for your

vehicle performed by an authorized

Lexus dealership. To locate your

nearest authorized Lexus dealership,

log on to www.lexus.com or contact

Lexus Customer Satisfaction at

(800) 255 -3987.

AUTHORIZED

DEALERSHIP

MAINTENANCE

AND REPAIRS

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From everyone at Lexus, thank you

for purchasing one of our vehicles.

Your Lexus is designed to deliver

uncompromising luxury and

performance. We are committed

to providing you with an ownership

experience that is second to

none, and we look forward to

serving you in the years ahead.

Welcome to the Lexus family!

Taking Delivery of

Your New Lexus

As you take delivery of your

new vehicle, there are some

important services you should

know about. These include:

Lexus Personalized Settings: Your

vehicle includes a variety of electronic

features that can be personalized

to your preferences. For example,

doors can be programmed to

remain locked when you shift into

“Park.” See your dealer for details.

Pre-Delivery Service: Your dealership

has performed a thorough service

to prepare your vehicle for delivery.

This includes initializing certain

electronic features, such as the

one-touch power windows.

Scheduled Maintenance: Your

vehicle requires maintenance every

six months or 5,000 miles, whichever

comes first. See page 44 for details.

Dealership Service Department:

Your service department is

committed to helping you keep

your Lexus performing at its best.

Your dealer will provide you with

the department’s hours of operation,

appointment procedures and

information on any special services.

Warranty Coverage: Your Lexus is

covered by one of the finest warranties

in the industry. See page 15 for a

summary of coverages.

Roadside Assistance: Roadside

assistance is provided for 48 months

from your vehicle’s in-service date,

regardless of mileage. See page 6

for details.

Again, thank you for choosing

Lexus. We wish you many years

of safe and pleasurable driving.

Vehicle Ownership

and Contact Information

Updates

If you would like to update

your vehicle ownership or

contact information, you

may do so by registering at

www.lexus.com/drivers, or

you can complete and mail

the business reply card at the

back of this booklet. You will

need your full 17-digit Vehicle

Identification Number (VIN)

to input the new information.

WELCOME TO THE LEXUS FAMILY

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OWNER AMENITIES

Complimentary Services

First Scheduled Maintenance Service ..............................................4

Second Scheduled Maintenance Service ...........................................4

Loaner Vehicle ......................................................................5

Travel Protection ....................................................................5

Roadside Assistance.................................................................6

Other Benefits and Assistance

Quality Control......................................................................7

Vehicle Service History .............................................................7

Vehicle Service Agreements .......................................................7

Body Repairs........................................................................7

The Smart Key....................................................................... 8

WARRANTY INFORMATION

Introduction

If You Need Assistance .............................................................9

The Lexus Commitment ...........................................................14

Warranty Coverages at a Glance .................................................15

Your Warranties in Detail

General Warranty Provisions ......................................................16

New Vehicle Limited Warranty....................................................18

Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

TABLE OF CONTENTS

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California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Tire Limited Warranty ............................................................34

Your Responsibilities

Operation and Maintenance ....................................................35

Obtaining Warranty Service ........................................................37

MAINTENANCE INFORMATION

Introduction

The Importance of Scheduled Maintenance .....................................39

Maintenance and Lexus Warranty Coverage....................................40

Lexus Dealership Service .......................................................41

General Maintenance and Regular Use .........................................42

Scheduled Maintenance Log

Determining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . . . 44

Special Operating Conditions ...................................................44

Complimentary First Scheduled Maintenance Service..........................45

Complimentary Second Scheduled Maintenance Service ......................46

Scheduled Maintenance Log ....................................................48

Explanation of Maintenance Items...............................................68

Vehicle Identification ................................................................72

INDEX.............................................................................73

TABLE OF CONTENTS

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44 Complimentary Services

AMENITIES

COMPLIMENTARY SERVICES

To help ensure that your ownership

experience is pleasant, convenient

and trouble-free, Lexus provides

you with a variety of complimentary

services. These services are

described on the following pages.

Other valuable owner benefits

are described in the section

entitled “Other Benefits and

Assistance” beginning on page 7.

First Scheduled

Maintenance Service:

Six Months or 5,000 Miles

This complimentary service is

performed at six months or 5,000

miles, whichever occurs first. To obtain

this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Inspect and adjust all fluid levels

• Program Lexus Personalized

Settings, if requested

• Reset scheduled maintenance

reminder

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

What are Lexus

Personalized Settings?

Your vehicle includes a variety of

electronic features that can be

programmed to your preferences. For

example, doors can be programmed

to remain locked when you shift into

“Park.” (For more information, see

the “Customizable Features” section

of the Specifications chapter in your

Owner’s Manual.) Programming of

these features is performed once at

no charge, provided you obtain the

service at the six-month/5,000-mile

scheduled maintenance service.

Programming of some Lexus

Personalized Settings requires

special equipment and may be

performed only by an authorized

Lexus dealership.

Second Scheduled

Maintenance Service:

12 Months or 10,000 Miles

This complimentary service is

performed at 12 months or 10,000

miles, whichever occurs first. To

obtain this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Replace engine oil with

0W-20 oil; replace oil filter*

• Replace cabin air filter

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55Complimentary Services

AMENITIES

COMPLIMENTARY SERVICES

• Reset oil maintenance reminder,

if oil was changed

• Reset scheduled maintenance

reminder

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

* Replace the engine oil and oil filter

every 12 months or 10,000 miles,

or when the oil maintenance

reminder appears, whichever

comes first.

If you do the majority of your

driving under certain special

operating conditions, additional

items are included in this service.

See the “12 Months or 10,000

Miles” chart on page 48.

Loaner Vehicle

If your vehicle must be kept overnight

at a Lexus dealership for a warranty-

covered condition that requires more

than eight hours to repair, Lexus will

provide you with a complimentary

loaner vehicle for up to five days.

Travel Protection

Lexus will reimburse for a rental

car for up to five days and for

overnight lodging for up to three

nights (not to exceed $200 per

night) if all of the following occur:

• Your vehicle becomes

inoperable or unsafe to

drive when you are more

than 100 miles from home.

• Your vehicle’s malfunction

is caused by a warranty-

covered condition.

• Repairs will take longer than

eight hours to complete.

To obtain reimbursement for rental

car and lodging expenses, contact a

Lexus dealership service consultant.

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66 Complimentary Services

AMENITIES

Roadside Assistance

Lexus roadside assistance coverage

is for 48 months from your vehicle’s

in-service date, regardless of mileage.

Coverage is provided 24 hours a day,

365 days a year, for vehicles operated

in the United States and Canada.

Assistance is administered through

the American Automobile Association.

Services Provided

• Roadside services such as

battery jump-start, tire change,

fuel delivery, lockouts, vehicle

extrication and towing in

case of minor accident.

• Towing to the nearest Lexus

dealership (or an alternate

repair facility, if necessary).

• Assistance in locating alternate

transportation and lodging.

• Visit the Apple and Google

app stores to download

the complimentary Lexus

Roadside Assistance app.

How to Get Help

To obtain roadside assistance,

take the following steps:

1) Call (800) 25-LEXUS

(800/255-3987).

2) Have as much of the following

information as possible:

• 17-digit Vehicle Identification

Number (VIN) found on the

vehicle registration paperwork

and on the certification label

located inside the driver’s

door jamb

• Owner’s name and

home address

• Vehicle license plate number

• Location of vehicle, including

the nearest major intersection

3) Wait at your vehicle or in a nearby

secure location for the roadside

assistance provider to arrive.

Additional Coverage

After your roadside assistance

coverage expires, you may join a

motor club created exclusively for

Lexus owners. Benefits include

roadside assistance coverage, a

trip-planning service and discounts

on travel and dining. For further

information, call (800) 25-LEXUS

(800/255-3987).

COMPLIMENTARY SERVICES

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7Other Benefits and Assistance

AMENITIES

Quality Control

You may have noticed a few miles

on the odometer when you took

delivery of your Lexus. This mileage

is a result of the comprehensive

process used to ensure the quality of

your vehicle. This process includes

extensive inspections during and

after production. The final inspection

takes place at the selling dealership

and includes a road-test conducted

by a trained Lexus technician.

If you’d like to know more about Lexus

quality-control procedures, ask a

Lexus dealership service consultant.

Vehicle Service History

When you have your vehicle serviced

at a Lexus dealership, your service

information is recorded in the Lexus

National Service History database.

This is the first database of its kind

in the automotive industry. It can be

accessed by any Lexus dealership

in the United States — a great

convenience if you relocate or need

to have your vehicle serviced

while traveling.

Vehicle Service Agreements

If you plan to keep your vehicle for

several years or if you accumulate

mileage quickly, you may want to

purchase a Lexus vehicle service

agreement. These agreements cover

the cost of specific repairs beyond

the factory warranty period. They

also cover services such as towing,

substitute transportation and lodging

to minimize your inconvenience

should your vehicle require repair.

Lexus vehicle service agreements are

available with a variety of coverage

options. A Lexus dealership sales

consultant can help you select the

plan that’s best for you.

Body Repairs

If you’re involved in a collision, you

want your vehicle to be returned

to its pre-accident condition when

repaired. That’s why it is important to

make sure repairs are made only with

Genuine Lexus Parts. Some repair

shops and insurance companies may

suggest using imitation or salvaged

parts to save money. However,

these parts do not meet Lexus’ high

standards for quality, fit and corrosion

resistance. In addition, imitation and

salvaged parts (and any damage

or failures they may cause) are not

covered by any Lexus warranty.

OTHER BENEFITS AND ASSISTANCE

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8Other Benefits and Assistance

AMENITIES

The best way to ensure that your

vehicle is repaired with Genuine Lexus

Parts is to take it to a Lexus dealership.

Each dealership works with selected

collision repair centers that meet

Lexus’ strict requirements for training,

equipment, quality and customer

satisfaction. These repair centers

use Genuine Lexus Parts exclusively

in the repair of Lexus vehicles.

The Smart Key

Your Lexus vehicle was made with

two “Smart Keys” and an aluminum

key-number plate. Each Smart Key

includes an electronic main key that

has an integrated mechanical backup

key. The electronic key controls the

remote-entry and theft-deterrent

systems, enables the push-button

start switch and controls the engine

immobilizer. The mechanical key

can be removed from the electronic

key and used to operate the driver’s

door lock, the glove box lock and

the trunk lock (if equipped).

Replacing the Key

Your Lexus dealer can generate

replacement keys. Certain bonded/

registered locksmiths may also be

able to generate replacement keys.

When ordering a new key, bring all

keys for the vehicle to your dealership.

If a Smart Key or the key-num ber

plate is not available, a Lexus dealer

or certain locksmiths can obtain the

key code from a restricted-access

database. These businesses can also

access a service utility to register the

keys to the vehicle if all registered

keys have been lost.

If you lock your key in your vehicle

and do not have a spare, your dealer

can make a new mechanical key

from the code on the key-number

plate. Certain bonded/registered

locksmiths may also be able to

generate a replacement mechanical

key. If a Lexus dealer is not available,

please refer to www.aloa.org to find

a bonded/registered locksmith who

performs high-security key service.

Keeping the Key Safe

Replacing a Smart Key may be costly.

We advise you to keep a spare

Smart Key and the key-number

plate in a safe place. If you record the

key number in more than one place,

do not record it in a way that can be

easily identified and associated with

the vehicle. For example, don’t leave

the number somewhere that can be

accessed by a valet. It is wise to keep

a copy of the key number outside

of the vehicle.

OTHER BENEFITS AND ASSISTANCE

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9Introduction

WARRANT Y

IF YOU NEED ASSISTANCE

Both Lexus and your Lexus dealer are

dedicated to serving your automotive

needs. Your complete satisfaction

is our first priority. Should you have a

problem or concern, please take the

following steps to ensure the quickest

possible response:

Step 1

Discuss the situation with a dealership

manager, such as the service manager

or customer satisfaction manager. If

necessary, ask the dealership owner

or general manager for assistance.

In most cases, a satisfactory solution

can be reached at this step.

Step 2

If the dealership does not address

your concern to your satisfaction,

call the Lexus Customer Satisfaction

Department at (800) 25-LEXUS

(800/255-3987). In Canada, call

(800) 26-LEXUS (800/265-3987).

In Mexico, call 95-1-310-328-2075.

You may also write to us at:

Lexus Customer Assistance Center

Lexus, a division of

Toyota Motor Sales, U.S.A., Inc.

P.O. Box 259001

Plano, Texas 75025-9001

Whether calling or writing, please

provide the following information:

• 17-digit Vehicle Identification

Number (VIN) found on the

vehicle registration paperwork

and on the certification label

located inside the driver’s

door jamb

• Current vehicle mileage

• Name of your selling and

servicing Lexus dealerships

• Your day and evening

telephone numbers

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10 Introduction

WARR AN T Y

Step 3

If your concern has still not been

resolved to your satisfaction, Lexus

offers additional assistance through:

National Center for Dispute

Settlement (NCDS)

P.O. Box 688

Mt. Clemens, MI 48046

(866) 272-4872

Important: You must use NCDS

prior to exercising rights or seeking

remedies available to you through

a court action pursuant to the

Magnuson-Moss Warranty Act.

In addition, you must use NCDS if

you are required to do so prior to

exercising certain rights or seeking

certain remedies available under

the Lemon Laws of your state. See

the Lemon Law Guide for specific

requirements applicable in your state.

However, if your state law permits and

if you choose to exercise rights and

seek remedies that are not created

by the Act, you need not use NCDS.

NCDS Arbitration

What is the Dispute

Settlement Program?

This program consists of local

professionals who are trained

and experienced in arbitration.

The arbitrator(s) appointed by

NCDS will arbitrate your case by

reviewing the facts you present;

having the vehicle inspected, if

necessary; and promptly rendering

a fair and equitable decision.

How much will it cost?

The service is provided at no cost

to you. It is part of Lexus’ effort to

promptly and equitably resolve

your concerns. The decision-maker

is an impartial third party. The

decision of the arbitrator(s) is

binding on Lexus but not on you.

IF YOU NEED ASSISTANCE

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11Introduction

WARRANT Y

What types of disputes

are eligible?

NCDS resolves disputes involving

Lexus product reliability and warranty

performance that arise during the

greater of 1 ) four years or 50,000

miles from the vehicle’s in-service

date, whichever is earlier; or 2) the

appli cable provision of the Lexus

New Vehicle Limited Warranty.

However, NCDS will not arbitrate

1 ) claims involving a vehicle used

primarily for commercial purposes

unless the Lemon Laws of your

state cover vehicles used for

commercial purposes; or 2) claims

that an air bag failed to deploy or

deployed when it should not have;

or 3) disputes regarding fires and/or

accidents and/or theft. Since there

are other additional exclusions,

please contact NCDS for further

information on eligibility guidelines.

You must file a request for arbitration

with NCDS within six months of

the expiration of the eligibility

period, provided the concern or

alleged defect was brought to the

attention of Lexus or one of its

dealers during the eligibility period.

How long is the

arbitration process?

The entire process — from the time

NCDS receives your request for

arbitration to the arbitrator’s decision —

is designed to take no more than

40 days. A decision may be delayed if:

• You fail to provide certain

information required by NCDS.

• You fail to make your vehicle

available for inspection by

NCDS in a timely manner

(if an inspection is required).

How do I request arbitration?

To initiate arbitration, you must

complete an NCDS customer claim

form and mail it to NCDS. A claim

form is included in the Lemon Law

Guide located in your vehicle, or

you may request a form by calling

NCDS at (866) 272-4872. When

you call, please have ready your

vehicle identification number

(VIN), the names of your selling

and servicing dealerships, and the

current mileage on your Lexus.

IF YOU NEED ASSISTANCE

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12 Introduction

WARR AN T Y

In addition to completing the customer

claim form, please provide NCDS with

the following information:

• Vehicle year, make, model, VIN,

mileage and date of purchase.

• A brief description of your

complaint and the actions

you have taken to resolve it.

• What action or remedy

you believe would resolve

your problem.

If you are seeking reimbursement for

repairs or incidental expenses, please

provide copies of applicable receipts.

Send your request to:

National Center for Dispute Settlement

P.O. Box 688

Mt. Clemens, MI 48046

Upon receipt of your request, NCDS

will contact you regarding the status

of your case and supply you with

additional details about the program.

How does the arbitration

process work?

When NCDS receives your request,

it will be forwarded to the Lexus area

office for response.

At the request of either party or the

arbitrators, NCDS may schedule a

technical inspection. This may include

an inspection of the vehicle by an

independent tech nical expert with

a Lexus representative present. The

technical expert will forward his or

her evaluation to NCDS.

An oral hearing will be held prior

to a decision being rendered. At

this hearing, all relevant evidence

is admissible. You and a Lexus

representative will present both

sides of the case to the NCDS

arbitrator(s). You will each be

given an equal opportunity to give

testimony and provide documents.

Then you will each be given an

opportunity for rebuttal. After

considering all testimony and

documents, the arbitrator(s)

will review the applicable legal

standards and render a decision

within 10 days.

A settlement satisfactory to all

parties may be negotiated at

any time during the process.

IF YOU NEED ASSISTANCE

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13Introduction

WARRANT Y

What types of decisions are

rendered, and how do I know if

Lexus will abide by the decision

of the arbitrator(s)?

Arbitrated decisions are based on

what the arbitrator(s) believe to be

fair and equitable after applying

the appropriate legal standards.

Remedies include but are not limited

to repairs; reimbursement for repairs

and incidental expenses, such as

towing costs; and repurchase or

replacement of your vehicle.

The decision of the arbitrator(s) is

binding on Lexus but not on you.

Lexus must comply with the decision

shortly after it is rendered, usually

within 30 days of your acceptance

of the decision. NCDS will contact

you within 10 days of scheduled

compliance to ensure that Lexus has

complied in a timely manner.

Are there limits to the scope

of arbitrated decisions?

Arbitrated decisions do not include:

• Attorney fees

• Punitive damages

• Multiple damages

• Consequential damages, other

than incidental damages that you

may be entitled to under law

What other recourse do I have?

If you are dissatisfied with the

arbitrator’s decision or Lexus’

compliance, you may pursue any

other legal remedies available to you,

including small claims court. You

should be aware that the decision

of the arbitrator(s) is admissible as

evidence in any legal proceedings

concerning your vehicle.

Is the Dispute Settlement

Program subject to change?

The information in this booklet

about the program is correct as

of the date of printing. However,

the program may be changed

without notice. Contact the Lexus

Customer Satisfaction Department

at (800) 255-3987 for the most

current information concerning

the Dispute Settlement Program.

IF YOU NEED ASSISTANCE

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14 Introduction

WARR AN T Y

THE LEXUS COMMITMENT

You have purchased one of the finest

vehicles built in the world today, and

it is backed by one of the finest

warranties in the industry. This excellent

warranty coverage demonstrates

not only our confidence in Lexus

vehicles, but also our commitment

to every Lexus customer. We’re

dedicated to ensuring that you enjoy

exceptional quality, dependability

and peace of mind throughout your

ownership experience.

To further demonstrate our

commitment to our customers’

satisfaction, occasionally we may

establish a special policy adjustment

to pay for specific repairs that are

no longer covered by warranty.

When we establish such a policy

adjustment, we mail details to all

applicable owners on record.

That’s why it is important to send

in the card at the back of this

booklet if you change your address

or if you have purchased your

Lexus from a previous owner.

You’ve made a wise decision to

purchase a Lexus. Your vehicle

delivers world-class luxury

and performance, along with an

unparalleled commitment from Lexus

to ensuring your satisfaction. You

can be confident — as we are — that

you’ll enjoy owning your Lexus as

much as you enjoy driving it.

This section of the Warranty

and Services Guide describes

the terms of Lexus warranty

coverage as well as general

owner responsibilities. The section

be ginning on page 39 describes

your vehicle’s maintenance

requirements. Be sure to review

this information carefully, since

proper maintenance is required

to ensure that warranty coverage

remains intact.

All warranty information is the latest

available at the time of publication

and, with the exception of the

emission control warranties, is

subject to change without notice.

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15Introduction

WARRANT Y

† Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,

New York, Oregon, Pennsylvania, Rhode Island, Vermont and Washington vehicles

equipped with a California Certiﬁed Emission Control System. Vehicles covered by

this warranty are also covered by the Federal Emission Control Warranty.

WARRANTY COVERAGES AT A GLANCE

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16 Your Warranties in Detail

WARR AN T Y

Who Is the Warrantor

The warrantor for these limited

warranties is Lexus, a division of

Toyota Motor Sales, U.S.A., Inc.,

a California corporation,

P.O. Box 259001,

Plano, Texas 75025-9001.

Which Vehicles Are Covered

These warranties apply to 2017

model-year Lexus ES 350 models

registered and normally operated

in the United States, U.S. territories

and Canada. Warranty coverage is

automatically transferred at no cost

to subsequent vehicle owners.

Multiple Warranty Conditions

This booklet contains warranty

terms and conditions that may vary

depending on the part covered. A

warranty for specific parts or systems,

such as the Powertrain Warranty or

Emission Performance Warranty,

is governed by the coverage set

forth in that warranty as well as the

General Warranty Provisions.

When Warranty Begins

The warranty period begins on

the vehicle’s in-service date,

which is the first date the vehicle

is either delivered to an ultimate

purchaser, leased, or used as a

company car or demonstrator.

Repairs Made at No Charge

Repairs and adjustments covered

by these warranties are made at no

charge for parts and labor.

Parts Replacement

Any needed parts replacement will

be made using new or remanufactured

parts. The decision whether a part

should be repaired or replaced will

be made by the servicing Lexus

dealership and/or Lexus. Parts

scheduled to be replaced as required

maintenance are warranted until their

first replacement only.

Note: Lexus remanufactured parts

meet or exceed all factory standards

for safety, quality and reliability.

GENERAL WARRANTY PROVISIONS

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17Your Warranties in Detail

WARRANT Y

Limitations

The performance of necessary repairs

and adjustments is the exclusive

remedy under these warranties or

any implied warranties. Lexus does

not authorize any person to create

for it any other obligation or liability

in connection with this vehicle.

Any implied warranty of merchant-

ability or fitness for a particular

purpose is limited to the duration

of these written warranties. Some

states do not allow restrictions on

how long an implied warranty lasts,

so this limitation may not apply to you.

Your Rights Under State Law

These warranties give you specific

legal rights. You may also have other

rights that vary from state to state.

GENERAL WARRANTY PROVISIONS

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18 Your Warranties in Detail

WARR AN T Y

Basic Warranty

This warranty covers repairs and

adjustments needed to correct defects

in materials or workmanship of any

part supplied by Lexus, subject to the

exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 48 months or

50,000 miles, whichever occurs

first, with the exception of wheel

alignment and wheel balancing,

which are covered for 12 months or

12,000 miles, whichever occurs first.

Powertrain Warranty

This warranty covers repairs needed

to correct defects in materials or

workmanship of any component listed

here and supplied by Lexus, subject to

the exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 72 months or 70,000

miles, whichever occurs first.

Engine

Cylinder block and head and all

internal parts, timing belt and cover,

flywheel, oil pan, water pump, fuel

pump, engine mounts, engine control

computer, seals and gaskets.

Transmission and Transaxle

Case and all internal parts, torque

converter, clutch cover, mounts,

engine control computer, seals

and gaskets.

Front-Wheel-Drive System

Drive shaft, axle, hub, bearings,

seals and gaskets.

Rear-Wheel-Drive System

Differential carrier assembly, drive

shaft, axle carrier, axle case, axle

bearing, axle shaft, seals and gaskets.

Restraint Systems Warranty

This warranty covers repairs

needed to correct defects in

materials or workmanship of any

seatbelt or air bag system supplied

by Lexus, subject to the exceptions

indicated under “What Is Not

Covered” on pages 19–20.

Coverage is for 72 months or 70,000

miles, whichever occurs first.

For vehicles sold and registered in

Kansas, the warranty for seatbelts

and related components is 10 years,

regardless of mileage.

NEW VEHICLE LIMITED WARRANTY

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19Your Warranties in Detail

WARRANT Y

Corrosion Perforation

Warranty

This warranty covers repair or

replacement of any original body

panel that develops perforation from

corrosion (rust-through), subject to

the exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 72 months,

regardless of mileage.

For information on how to protect

your vehicle from corrosion, refer

to sections related to maintenance

and care in the Owner’s Manual.

Towing

When your vehicle is inoperable due

to failure of a warranted part, towing

service to the nearest authorized

Lexus dealership is covered.

WHAT IS NOT COVERED

This warranty does not cover damage

or failures resulting directly or indirectly

from any of the following:

• Fire, accidents or theft

• Abuse or negligence

• Misuse — for example,

racing or overloading

• Improper repairs

• Alteration or tampering, including

installation of non-Genuine

Lexus Accessories

• Lack of or improper maintenance,

including use of fluids and fuel

other than those specified

in the Owner’s Manual

• Installation of non-Genuine

Lexus Parts

• Airborne chemicals, tree sap,

road debris (including stone

chips), rail dust, salt, hail, floods,

wind storms, lightning and other

environmental conditions

• Water contamination

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20 Your Warranties in Detail

WARR AN T Y

This warranty also does not cover

the following:

Tires

Tires are covered by a separate

warranty provided by the tire

manufac turer. See page 34.

Normal Wear and Tear

Noise, vibration, cosmetic conditions

and other deterioration caused

by normal wear and tear.

Maintenance Expense*

Normal maintenance services such

as engine tune-ups; replacement of

fluids and filters; lubrication; cleaning

and polishing; replacement of spark

plugs and fuses; and replacement

of worn wiper blades, brake pads/

linings and clutch linings.

Vehicles with Altered Odometer

Failure of a vehicle on which

the odometer has been altered

so that actual vehicle mileage

cannot be readily determined.

* Lexus provides the first two scheduled maintenance services at no charge.

See page 4 for details.

Vehicles with Unknown

Vehicle Identification Number

Any vehicle for which the original

factory-assigned vehicle identification

number cannot be determined.

Salvage or Total-Loss Vehicles

Any vehicle that has ever been issued

a “salvage” title or similar title under

any state’s law; or has ever been

declared a “total loss” or equivalent

by a financial institution or insurer,

such as by payment for a claim in lieu

of repairs because the cost of repairs

exceeded the cash value of the

vehicle. This exclusion does not apply

to the emission control warranties.

Incidental Damages

Incidental or consequential damages

associated with a vehicle failure.

Such damages include but are not

limited to inconvenience; the cost

of transportation, telephone calls

and lodging; the loss of personal or

commercial property; and the loss

of pay or revenue.

NEW VEHICLE LIMITED WARRANTY

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21Your Warranties in Detail

WARRANT Y

Disclaimer of Extra

Expenses and Damages

The performance of necessary

repairs and adjustments is the

exclusive remedy under this

warranty or any implied warranty.

Lexus does not authorize any

person to create for it any other

obligation or liability in connection

with this vehicle. Lexus shall

not be liable for incidental or

consequential damages resulting

from breach of this written warranty

or any implied warranty.

Any implied warranty of

merchantability or fitness for

a particular purpose is limited

to the duration of this written

warranty, except in states where

this limitation is not allowed.

DISPUTE RESOLUTION

If a dispute arises regarding your

warranty coverage, please follow

the steps described on pages 9–10.

Please note that you must use

the National Center for Dispute

Settlement before seeking remedies

through a court action pursuant

to the Magnuson-Moss Warranty

Act. You may also be required

to use the National Center for

Dispute Settlement before seeking

remedies under the Lemon Laws

of your state. For the requirements

applicable to your state, see the

appropriate page of the Lemon Law

Guide located in your vehicle.

NEW VEHICLE LIMITED WARRANTY

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22 Your Warranties in Detail

WARR AN T Y

WHAT IS COVERED

AND HOW LONG

Emission Defect Warranty

Lexus warrants that your vehicle:

• Was designed, built and

equipped to conform at the

time of sale with applicable

federal emissions standards.

• Is free from defects in materials

and workmanship that may

cause the vehicle to fail to

meet these standards.

Federal regulations require that this

warranty be in effect for two years

or 24,000 miles from the vehicle’s

in-service date, whichever occurs

first. However, under the terms of

the Basic Warranty, Lexus provides

coverage of four years or 50,000

miles, which ever occurs first. Specific

components may have longer

coverage under the terms of the

Powertrain Warranty. Additionally,

components marked “8/80” in

the parts list on pages 23–24 have

coverage of eight years or 80,000

miles, whichever occurs first.

Emission Performance

Warranty

Some states and localities have

established vehicle inspection

and maintenance (I/M) programs

to encourage proper vehicle

maintenance. If an EPA-approved

I/M program is in force in your

area, you are eligible for Emission

Performance Warranty coverage.

Under the terms of the Emission

Performance Warranty and

federal regulations, Lexus will

make all nec essary repairs if

both of the following occur:

• Your vehicle fails to meet

applicable emissions

standards as determined by an

EPA-approved emissions test.

• This failure results or will result

in some penalty to you — such

as a fine or denial of the right

to use your vehicle — under

local, state or federal law.

This warranty is in effect for two years

or 24,000 miles from the vehicle’s

in-service date, whichever occurs

first. Additionally, components

marked “8/80” in the parts list on

pages 23–24 have coverage of eight

years or 80,000 miles, whichever

occurs first.

FEDERAL EMISSION CONTROL WARRANTY

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23Your Warranties in Detail

WARRANT Y

WHAT IS NOT COVERED

These warranty obligations do not

apply to failures or noncompliance

caused by:

• The use of replacement parts

not certified in accordance

with aftermarket parts

certification regulations.

• The use of replacement parts

not equivalent in quality or design

to original equipment parts.

Provisions under the “What Is

Not Covered” section of the New

Vehicle Limited Warranty also

apply to this warranty.

WARRANTY PARTS LIST

Air/Fuel Metering System

• Air/fuel ratio feedback

control system

• Cold-start enrichment system

• Deceleration control system

• Electronic fuel injection

system components

– Airflow sensor

– Engine control module (8/80)

– Throttle body

– Other components

Air Induction System

• Intake manifold and

intake air surge tank

Air Injection System

• Air injection manifold

• Air injection pump

• Airflow control valves

Catalyst System

• Catalytic converter and

protector (8/80)

• Constricted fuel filler neck

• Exhaust manifold

• Exhaust pipe (manifold

to catalyst and/or

catalyst to catalyst)

8/80 = Covered for eight years or 80,000 miles,

whichever occurs first.

FEDERAL EMISSION CONTROL WARRANTY

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24 Your Warranties in Detail

WARR AN T Y

Evaporative Control System

• Charcoal canister

• Diaphragm valve

• Fuel filler cap

• Fuel tank

• Vapor liquid separator

Exhaust Gas Recirculation

(EGR) System

• EGR gas temperature sensor

• EGR valve

• Associated parts

Ignition System

• Distributor and internal parts

• Ignition coil and ignitor

• Ignition wires

• Spark plugs*

Positive Crankcase Ventilation

(PCV) System

• Oil filler cap

• PCV valve or orifice

8/80 = Covered for eight years or 80,000 miles, whichever occurs first.

*Warranted until first required maintenance under terms of the California Emission Control Warranty.

Other Parts Used in

Systems Listed

• Data link connector (8/80)

• Hoses, clamps, fittings, tubing

and mounting hardware

• Malfunction indicator

light and bulb (8/80)

• Pulleys, belts and idlers

• Sealing gaskets and devices

• Sensors, solenoids, switches

and valves

FEDERAL EMISSION CONTROL WARRANTY

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25Your Warranties in Detail

WARRANT Y

MAINTENANCE

You are responsible for performance

of the required maintenance indicated

in the Owner’s Manual and this guide.

Lexus will not deny a warranty claim

solely because you do not have

records to show that you maintained

your vehicle. However, any failure

or noncompliance caused by lack

of maintenance is not covered by

this warranty.

When maintenance and repairs

are paid for by you, these services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider

other than a Lexus dealership for

maintenance and repairs. However,

any failure or noncompliance caused

by improper maintenance or repairs

is not covered by this warranty.

REPLACEMENT PARTS

To ensure optimum performance

and maintain the quality built into

your vehicle’s emission control

systems, Lexus recommends the

use of Genuine Lexus Parts when

servicing or repairing the systems.

Warranty coverage is not dependent

upon the use of any particular brand

of replacement parts and you may

elect to use non-Genuine Lexus

Parts for maintenance and repairs.

However, use of replacement

parts that are not equivalent in

quality to Genuine Lexus Parts

may impair the effectiveness of

the emission control systems.

If you use replacement parts that

have maintenance or replacement

schedules different from those of

Genuine Lexus Parts, you must follow

the maintenance and replacement

schedules for the parts you are using.

In addition, you should ensure that

such parts are warranted by their

manufacturers to be equivalent to

Genuine Lexus Parts.

FEDERAL EMISSION CONTROL WARRANTY

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26 Your Warranties in Detail

WARR AN T Y

IF YOUR VEHICLE FAILS

AN EMISSIONS TEST

If your vehicle fails an EPA-approved

emissions test, you may make a claim

under the Emission Performance

Warranty. To do so, take your vehicle

to an authorized Lexus dealership and

present a copy of the emissions test

report. Also, take your maintenance

records in case they are needed.

If your claim qualifies for coverage,

the dealership will repair your vehicle

within 30 days (unless a shorter

period is required by law). If your

claim is denied, Lexus will notify you

in writing of the reason within the

same period. If we fail to do so, we will

repair your vehicle free of charge. The

only exceptions allowed are when you

request or agree to a delay, or when

a delay is caused by factors beyond

the control of Lexus or the dealership.

For information on how to obtain

service under the Emission

Defect Warranty, see page 37,

“Obtaining Warranty Service.”

IF YOU HAVE

QUESTIONS

If you have questions or concerns

about your vehicle’s federal emission

warranty coverage, please follow the

steps described on pages 9–10. In

the case of the Emission Performance

Warranty, you may also request

information from or report

complaints to:

U.S. Environmental Protection Agency

Vehicle Programs & Compliance

Division (6405J)

Attn: Warranty Complaints

401 M Street SW

Washington, D.C. 20460

Vehicles equipped with a

California Certified Emission

Control System that are registered

and operated in California or

any state that adopts California

emission warranty provisions are

also covered by the California

Emission Control Warranty

(see page 28). Connecticut,

Delaware, Maine, Maryland,

Massachusetts, New Jersey,

New York, Oregon, Pennsylvania,

Rhode Island, Vermont and

Washington are the other

states to which the California

Emission Control Warranty

currently applies.

FEDERAL EMISSION CONTROL WARRANTY

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27Your Warranties in Detail

WARRANT Y

DEALER CERTIFICATE

We (the dealership) want you to

know that at the time your new

Lexus vehicle is being delivered:

1) On the basis of written notification

furnished by Lexus, we have

knowledge that the vehicle is covered

by an EPA Certificate of Conformity.

2) We have visually inspected those

emission control devices or

portions thereof that are visible

without removing or adjusting

any components or systems,

emissions-related or otherwise. On

the basis of this inspection, there

are no apparent deficiencies in

the installation of emission control

devices by Lexus. (For purposes of

this certificate, “emission control

devices” is limited to devices

installed on a vehicle for the sole

or primary purpose of controlling

emissions and which were not

in general use before 1968.)

3) We have performed all emission

control system preparations

required by Lexus prior to the sale

of the vehicle as set forth in Lexus’

current pre-delivery service manual.

4) Except as may be provided in

Paragraph 5, if this vehicle fails

an EPA-approved emissions test

within three months or 4,000 miles

(whichever comes first) of delivery

to the ultimate purchaser, and

the vehicle has been maintained

and used in accordance with the

written instructions for proper

maintenance and use, Lexus will

remedy the nonconformity free

of charge under the terms of the

Emission Performance Warranty.

5) If vehicle was used as a company

car or demonstrator, check box

and complete the following:

The vehicle with which this

statement is delivered was placed

into service as a company car or

demonstrator prior to delivery.

The Emission Performance

Warranty period commenced

on the date the vehicle was first

placed into service, which was

Month Day Year

Note: The dealership makes no

representation or warranty that the

emission control system or any part

thereof is without defect or that the

system will perform properly. The

Emission Performance Warranty

referred to in Paragraph 4 and

furnished with the vehicle is solely

that of the manufacturer.

This statement is required by

section 207 of the Clean Air Act

(42 U.S.C. 7541) and the EPA

regulations issued thereunder.

Dealership name

FEDERAL EMISSION CONTROL WARRANTY

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28 Your Warranties in Detail

WARR AN T Y

Vehicles equipped with a

California Certified Emission

Control System that are registered

and operated in California or

any state that adopts California

emission warranty provisions

are covered by this warranty.

Connecticut, Delaware, Maine,

Maryland, Massachusetts,

New Jersey, New York, Oregon,

Pennsyl vania, Rhode Island,

Vermont and Washington are

the other states to which this

warranty currently applies.

Vehicles covered by this

warranty are also covered by

the Federal Emission Control

Warranty (see page 22).

YOUR WARRANTY

RIGHTS AND

OBLIGATIONS

The California Air Resources Board

(CARB) and Lexus are pleased to

explain the emission control system

warranty for your 2017 vehicle. In

California, new motor vehicles must

be designed, built and equipped to

meet the state’s stringent anti-smog

standards. CARB regulations require

that Lexus must warrant the emission

control system on your vehicle for

the time periods indicated on the

next page, provided there has been

no abuse, neglect or improper

maintenance of your vehicle.

Your emission control system

may include parts such as the fuel

injection system, ignition system,

catalytic converter and engine

computer. Also included may be

hoses, belts, connectors and other

emissions-related assemblies.

Where a warrantable condition

exists, Lexus will repair your

vehicle at no cost to you, including

diagnosis, parts and labor.

CALIFORNIA EMISSION CONTROL WARRANTY

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29Your Warranties in Detail

WARRANT Y

MANUFACTURER’S

WARRANTY COVERAGE

1) For three years or 50,000 miles,

whichever occurs first:

• If your vehicle fails a smog-check

test, all necessary repairs and

adjustments will be made by

Lexus to ensure that your

vehicle passes the test. This is

your Emission Control System

PERFORMANCE WARRANTY.

• If an emissions-related part listed

on pages 23–24 is defective, the

part will be repaired or replaced

by Lexus. This is your SHORT-

TERM Emission Control System

DEFECT WARRANTY.

Note: Under the terms of

the Basic Warranty, Lexus

provides coverage of four

years or 50,000 miles,

whichever occurs first. Specific

components may have longer

coverage under the terms of

the Powertrain Warranty.

2) For seven years or 70,000 miles,

whichever occurs first:

• If an emissions-related part listed

on pages 30–31 is defective,

the part will be repaired or

replaced by Lexus. This is your

LONG-TERM Emission Control

System DEFECT WARRANTY.

OWNER’S WARRANTY

RESPONSIBILITIES

You are responsible for performance

of the required maintenance indicated

in the Owner’s Manual and this guide.

Lexus recommends that you retain

all receipts covering maintenance on

your vehicle, but Lexus cannot deny

warranty coverage solely for the

lack of receipts or your failure to

ensure the performance of all

scheduled maintenance.

You are responsible for presenting

your vehicle to a Lexus dealership

as soon as a problem exists.

The warranty repairs should be

completed in a reasonable amount

of time, not to exceed 30 days.

You should also be aware that

Lexus may deny you warranty

coverage if your vehicle or a part

has failed due to abuse, neglect,

improper maintenance or

unapproved modifications.

If you have any questions regarding

your warranty rights and responsibilities,

you should contact the Lexus

Customer Satisfaction Department

at (800) 255-3987 or the

California Air Resources Board,

Mobile Source Control Division,

at 9528 Telstar Avenue, P.O. Box

8001, El Monte, CA 91734-8001.

CALIFORNIA EMISSION CONTROL WARRANTY

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30 Your Warranties in Detail

WARR AN T Y

WHAT IS NOT COVERED

These warranty obligations do not

apply to failures or noncompliance

caused by:

• The use of replacement parts

not certified in accordance

with aftermarket parts

certification regulations.

• The use of replacement parts not

equivalent in quality or design

to original equipment parts.

Provisions under the “What Is Not

Covered” section of the New

Vehicle Limited Warranty also

apply to this warranty.

PARTS LIST: LONG-TERM

EMISSION DEFECT

WARRANTY

The parts listed here are covered

for seven years or 70,000 miles

from the vehicle’s in-service

date, whichever occurs first.

Air/Fuel Metering System

• Engine control computer

(engine control module)

• Fuel delivery pipe

• Throttle body

• Transmission control computer

(transmission control module)

Air Induction System

• Intake manifold and

intake air surge tank

Catalyst System

• Exhaust front pipe

(including catalytic converter)

• Exhaust manifold

(including manifold converter)

CALIFORNIA EMISSION CONTROL WARRANTY

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31Your Warranties in Detail

WARRANT Y

Evaporative Control System

• Charcoal canister

• Fuel tank

Ignition System

• Knock sensor

Other Parts Used in

Systems Listed

• Transmission solenoid

• Wire transmission

(including temperature sensor)

MAINTENANCE

You are responsible for performance

of the required maintenance indicated

in the Owner’s Manual and this guide.

Lexus will not deny a warranty claim

solely because you do not have

records to show that you maintained

your vehicle. However, any failure

or noncompliance caused by lack

of maintenance is not covered

by this warranty.

When maintenance and repairs

are paid for by you, these services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider other

than a Lexus dealership for

maintenance and repairs. However,

any failure or noncompliance caused

by improper maintenance or repairs

is not covered by this warranty.

CALIFORNIA EMISSION CONTROL WARRANTY

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32 Your Warranties in Detail

WARR AN T Y

REPLACEMENT PARTS

To ensure optimum performance

and maintain the quality built into

your vehicle’s emission control

systems, Lexus recommends the

use of Genuine Lexus Parts when

servicing or repairing the systems.

Warranty coverage is not dependent

upon the use of any particular brand

of replacement parts and you may

elect to use non-Genuine Lexus

Parts for maintenance and repairs.

However, use of replacement

parts that are not equivalent in

quality to Genuine Lexus Parts

may impair the effectiveness of

the emission control systems.

If you use replacement parts that

have maintenance or replacement

schedules different from those of

Genuine Lexus Parts, you must follow

the maintenance and replacement

schedules for the parts you are using.

In addition, you should ensure that

such parts are warranted by their

manufacturers to be equivalent

to Genuine Lexus Parts.

IF YOUR VEHICLE FAILS

A SMOG-CHECK TEST

If your vehicle fails a smog-check

test, you may make a claim under the

Emission Performance Warranty.

To do so, take your vehicle to an

autho rized Lexus dealership and

present a copy of the smog-check test

report. Also, take your maintenance

records in case they are needed.

If your claim qualifies for coverage,

the dealership will repair your vehicle

within 30 days (unless a shorter

period is required by law). If your

claim is denied, Lexus will notify you

in writing of the reason within the

same period. If we fail to do so, we will

repair your vehicle free of charge. The

only exceptions allowed are when you

request or agree to a delay, or when a

delay is caused by factors beyond the

control of Lexus or the dealership.

For information on how to obtain

service under the Emission

Defect Warranty, see page 37,

“Obtaining Warranty Service.”

CALIFORNIA EMISSION CONTROL WARRANTY

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33Your Warranties in Detail

WARRANT Y

REPAIR DELAYS

If a Lexus dealership is unable to

complete repairs on your vehicle

within 30 days, you may have

the repairs made under Lexus’

provisions for emergency warranty

repairs. See page 37 for details.

IF YOU HAVE

QUESTIONS

If you have questions or concerns

about your vehicle’s California

emission warranty coverage,

please follow the steps described

on pages 9–10. You may also

request information from or report

complaints to:

California Air Resources Board

Mobile Source Control Division

9528 Telstar Avenue

P.O. Box 8001

El Monte, CA 91734-8001

(800) 242-4450

CALIFORNIA EMISSION CONTROL WARRANTY

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34 Your Warranties in Detail

WARR AN T Y

OBTAINING

WARRANTY SERVICE

The tires that come as original

equipment on your vehicle are

warranted by their manufacturer

and not Lexus. Please refer to the

tire warranty statement included

with the owner information in

your vehicle.

To obtain warranty service for a

tire, take the tire to an authorized

dealer of the tire manufacturer.

(Refer to your local phone directory

for dealer locations.) Your Lexus

dealer may also be able to

assist you in obtaining warranty

service from the manufacturer.

For additional warranty information

or service assistance, contact the

tire manufacturer directly.

ORIGINAL EQUIPMENT

TIRE MANUFACTURERS

Bridgestone/Firestone

535 Marriott Drive

Nashville, TN 37214

Bridgestone: (800) 847-3272

Firestone: (800) 356-4644

Dunlop Tires

1144 East Market Street

Akron, OH 44316

(800) 321-2136

Michelin North America

One Park Way South

P.O. Box 19001

Greenville, SC 29602

(800) 847-3435

Goodyear Tire and Rubber Co.

1144 East Market Street

Akron, OH 44316

(800) 321-2136

Toyo Tire (U.S.A.) Corporation

6261 Katella Avenue, Suite 2B

Cypress, CA 90630

(800) 442-8696

Yokohama Tire Corporation

1 MacArthur Place

Suite 800

Santa Ana, CA 92707

(800) 722-9888

TIRE LIMITED WARRANTY

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35Your Responsibilities

WARRANT Y

GENERAL

INFORMATION

You are responsible for ensuring

that your Lexus is operated and

maintained according to the

instructions in the Owner’s Manual

and the “Maintenance Information”

section of this guide.

You should keep detailed records

of vehicle maintenance, since under

some circumstances they may be

required for warranty coverage.

These records should include date

of service, mileage at time of

service and a description of service

performed and/or parts installed.

For your convenience, maintenance

logs are included in the “Maintenance

Information” section of this guide.

If you sell your vehicle, you should

give your maintenance records to

the new owner.

Lexus will not deny a warranty

claim solely because you do not

have records to show that you

maintained your vehicle. However,

damage or failures caused by

lack of proper maintenance are

not covered under warranty.

WHERE TO GO

FOR MAINTENANCE

You may have maintenance

performed on your vehicle by

any qualified person or facility.

However, Lexus recommends

having maintenance performed by

an authorized Lexus dealership.

Lexus dealership technicians are

specially trained to maintain and

repair Lexus vehicles. They stay

current on the latest service

information through Lexus technical

bulletins, service publications

and training courses. Many are

also certified through the Lexus

Commitment to Perfection

Certifica tion Program, which

requires specialized, state-of-the-art

training as well as rigorous exams

through both Lexus and the

National Institute for Automotive

Service Excellence.

You can be confident you’re getting

the best possible service for your

vehicle when you take it to a Lexus

dealership. Plus, a Lexus dealership

will always use Genuine Lexus Parts

designed specifically for your vehicle.

OPERATION AND MAINTENANCE

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 35 7/22/16 8:26 AM

36 Your Responsibilities

WARR AN T Y

REPLACEMENT PARTS

Warranty coverage is not dependent

upon the use of any particular brand

of replacement parts. However, Lexus

recommends using only Genuine

Lexus Parts when you need to replace

a part on your vehicle. Like all Lexus

products, Genuine Lexus Parts are

built to the highest standards of

quality, durability and performance.

They are also designed to fit your

vehicle’s exact specifications.

Your Lexus dealership maintains

an extensive inventory of Genuine

Lexus Parts to meet your vehicle

service needs. And because it

is linked electronically to Lexus

Parts Distribution Centers, the

dealership has quick access to any

parts it may not have in stock.

Genuine Lexus Parts are covered

by their own warranty (see your

dealer for details) or the remainder

of any applicable New Vehicle

Limited Warranty, whichever

is longer. Non-Genuine Lexus

Parts, or any damage or failures

resulting from their use, are not

covered by any Lexus warranty.

OPERATION AND MAINTENANCE

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37Your Responsibilities

WARRANT Y

BY GEOGRAPHIC REGION

In the United States,

U.S. Territories and Canada

To obtain warranty service in the

United States, U.S. territories or

Canada, take your vehicle to an

authorized Lexus dealership. If your

vehicle cannot be driven, contact

your nearest Lexus dealership for

towing assistance. You do not have

to pay for towing to the nearest Lexus

dealership if your vehicle is inoperable

due to failure of a warranted part.

Outside the United States,

U.S. Territories and Canada

If you are using your vehicle outside

the United States, U.S. territories and

Canada and need warranty service,

contact a local Lexus dealership.

Please note, however, that your

vehicle may not be repaired free

of charge because the local Lexus

distributor may have no obligation

to provide warranty service for your

vehicle, and/or your vehicle may

not comply with local regulatory

or environmental requirements.

EMERGENCY REPAIRS

Lexus recommends having

maintenance and repairs for

your vehicle performed by

an authorized Lexus dealership.

To locate your nearest authorized

Lexus dealership, log on to

www.lexus.com or contact

Lexus Customer Satisfaction

at (800) 255-3987.

Maintenance and repairs not

performed by an authorized

Lexus dealership should be

performed by a qualified

technician following procedures

in Lexus service and repair

publications.

If your vehicle is inoperable or

unsafe to drive and there is no Lexus

dealership reasonably available

to make repairs, you may perform

the repairs yourself or have them

performed by another automotive

service provider. Lexus will reimburse

you for any of the repairs that are

covered by warranty. To receive

reimbursement, present to an

authorized Lexus dealership your

paid repair invoices and any parts

that were removed from the vehicle.

OBTAINING WARRANTY SERVICE

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38 Your Responsibilities

WARR AN T Y

You will be reimbursed for warranted

parts at the manufacturer’s suggested

retail price and warranted labor at a

geographically appropriate hourly rate

multiplied by Lexus’ recommended

time allowance for the repair.

If your vehicle requires emergency

repair, Lexus assumes no liability

for subsequent failures caused by

improper repairs or the use of

non-Genuine Lexus Parts unless you

have the vehicle properly repaired

in a timely manner. To ensure that

warranty coverage remains intact,

have your vehicle inspected by an

authorized Lexus dealership as soon

as possible after an emergency repair.

OBTAINING WARRANTY SERVICE

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 38 7/22/16 8:26 AM

39Introduction

MAINTENANCE

Regular maintenance is essential

to obtaining the highest level of

performance, safety and reliability

from your Lexus. It can also enhance

your vehicle’s resale value. This

section of the Warranty and Services

Guide is designed to help you

make sure your vehicle receives

proper and timely maintenance.

It includes factory-recommended

maintenance guidelines as well as

logs in which to document your

vehicle’s maintenance history.

In addition to scheduled maintenance,

your Lexus requires ongoing general

maintenance such as fluid checks and

visual inspections. These procedures are

listed on pages 42–43 of this booklet and

described in detail in the “Maintenance”

section of the Owner’s Manual.

It is especially important to check

your vehicle’s engine oil once a

month and to regularly replace

the engine oil and oil filter. Failure

to do so can cause oil starvation

and/or oil gelling, which can

result in severe damage to your

vehicle and require costly repairs

that are not covered by the New

Vehicle Limited Warranty.

With proper maintenance and care,

your vehicle will last longer and

deliver more dependable, economical

performance. Follow this booklet’s

recommendations and you’ll enjoy

maximum reliability and peace of

mind from your Lexus for many

years to come.

THE IMPORTANCE OF SCHEDULED MAINTENANCE

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40 Introduction

MAINTENANCE

Maintaining your vehicle according

to the recommendations in this

booklet is required to ensure that your

warranty coverage remains intact.

You should keep detailed records

of vehicle maintenance, including

date of service, mileage at time of

service and a description of service

and/or parts installation performed.

The maintenance logs in this booklet

are a good place to record this

information. If you sell your vehicle,

be sure to give your maintenance

records to the new owner.

Lexus will not deny a warranty

claim solely because you do not

have records to show that you

maintained your vehicle. However,

damage or failures caused by

lack of proper maintenance are

not covered under warranty.

Maintenance and repair services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider

other than a Lexus dealership

for maintenance and repairs.

However, damage or failures caused

by improper maintenance or repairs

are not covered under warranty.

Your dealer may recommend more

frequent maintenance intervals or more

maintenance services than those

listed in the scheduled maintenance

log. These additional services are not

required to maintain your warranty

coverage. Ask your dealer for an

explanation of any recommended

maintenance not included in the

scheduled maintenance log.

For a complete description of

Lexus warranty coverages, see

pages 16–33 of this booklet.

MAINTENANCE AND LEXUS WARRANTY COVERAGE

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 40 7/22/16 8:27 AM

41Introduction

MAINTENANCE

To ensure that your vehicle receives

first-quality service and factory-

authorized parts, Lexus recommends

having maintenance performed by

an authorized Lexus dealership. To

locate your nearest authorized Lexus

dealership, log on to www.lexus.com

or contact Lexus Customer

Satis faction at (800) 255-3987.

Lexus dealership technicians are

experts in the maintenance and repair

of Lexus vehicles. They stay current

on the latest service information

through Lexus technical bulletins,

service publications and training

courses. Many are also certified

through the Lexus Commitment to

Perfection Certification Program,

which requires specialized,

state-of-the-art training as well

as rigorous exams through both

Lexus and the National Institute for

Automotive Service Excellence.

Additionally, when you have your

vehicle serviced at a Lexus dealership,

your service information is recorded

in the Lexus National Service History

database. This is the first database of

its kind in the automotive industry. It can

be accessed by any Lexus dealership

in the U.S. — a great convenience if

you relocate or need to have your

vehicle serviced while traveling.

You can be confident you’re

getting the best possible service

for your vehicle when you take it

to a Lexus dealership. Don’t trust

your investment to anything less

than a team of Lexus specialists.

Maintenance and repairs not

performed by an authorized Lexus

dealership should be performed

by a qualified technician following

procedures in Lexus service

and repair publications.

LEXUS DEALERSHIP SERVICE

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42 Introduction

MAINTENANCE

In addition to scheduled maintenance,

your Lexus requires ongoing general

maintenance such as fluid checks and

visual inspections. The recommended

guidelines for inspections are listed below.

Please refer to the “Maintenance” section

of the Owner’s Manual for a detailed

description of inspection procedures.

Every 30 Days

At least once every 30 days,

perform these inspections:

• Check engine oil level using

the dipstick

• Visually check engine coolant

level on the see-through reservoir

• Visually check brake fluid level

on the see-through reservoir

• Visually check condition

of battery

• Check level of windshield

washer fluid

• Check tire pressure

• Check tires for

damage and wear

• Check installation of driver’s

floor mat

After a Car Wash

• Check installation of driver’s

floor mat

When Cleaning the Interior

• Remove dirt and dust with a

vacuum cleaner. Wipe dirty

surfaces with a soft cloth

dampened with warm water.

• When cleaning leather interior,

remove dirt and dust with

a vacuum cleaner. Using a

sponge, apply a small amount

of neutral wool detergent mixed

in water, rubbing in a circular

motion. Wipe off any excess

detergent and let leather dry

in an open-air location.

• When cleaning carpet, remove

dirt and dust with a vacuum

cleaner. Apply a foaming-type

carpet cleaner with a sponge or

brush, allowing cleaner to work

for a few minutes to loosen dirt.

Continue by rubbing carpet

in a circular motion. Wipe

off any excess cleaner with a

clean cloth. If any dirt remains,

repeat process. Best results

are obtained by keeping the

carpet as dry as possible.

GENERAL MAINTENANCE AND REGULAR USE

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 42 7/22/16 8:27 AM

43Introduction

MAINTENANCE

When Cleaning the Exterior

• Working from top to bottom,

apply lots of low-pressure water

to the body, wheel wells and

underside of vehicle to remove

dirt and dust. Wash the vehicle

body using a soft sponge or

cotton cloth with mild car-wash

soap. Rinse off with water.

• If water does not bead on a clean

vehicle surface, apply car wax

using a soft cotton cloth when

the body of the vehicle is cool.

When Cleaning the Wheels

• Wait for hot wheels to cool

before getting wheels wet.

• Using a soft sponge or cotton

cloth, apply same mild car-wash

soap as used for the vehicle

body. Quickly rinse off with

water. Using a soft cotton

cloth, apply same car wax as

used for the vehicle body.

GENERAL MAINTENANCE AND REGULAR USE

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 43 7/22/16 8:27 AM

MAINTENANCE

44 Scheduled Maintenance Log

Determining Your

Maintenance Interval:

Months vs. Mileage

Lexus recommends obtaining

scheduled maintenance for your

vehicle every six months or 5,000

miles, whichever occurs first.

For example:

• If at six months you have

driven less than 5,000 miles,

you should obtain maintenance

at six months; don’t wait until

5,000 miles.

• If you drive 5,000 miles in less

than six months, you should

obtain maintenance at 5,000

miles; don’t wait until six months.

Be sure to keep an eye on your mileage

so that you obtain maintenance when

recommended. If you are a low-mileage

driver, mark your calendar to remind

yourself to obtain maintenance every

six months.

Special Operating

Conditions

In addition to standard maintenance

items, vehicles that are driven

under special operating conditions

require further maintenance

service. These special operating

conditions, which put added

demands on a vehicle, include:

• Driving on dirt roads or on

dusty roads

• Repeated trips of less than

five miles in temperatures

below 32° F or 0° C

• Extensive idling and/or

low-speed driving for long

distances, such as police, taxi

or door-to-door delivery use

• Towing. Not all vehicles are

de signed for towing. Please refer

to the Owner’s Manual for details.

If you drive primarily under any

of the conditions noted, you

should replace the engine oil

and oil filter every six months

or 5,000 miles. Even when

the oil maintenance reminder

does not appear. Some of these

special operating conditions

require other maintenance

items; these items are indicated

in each maintenance chart.

SCHEDULED MAINTENANCE LOG

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45Scheduled Maintenance Log

MAINTENANCE

If you drive only occasionally under

any of the special operating conditions

noted, it is not necessary to change

the oil every six months or 5,000

miles or to perform the additional

services listed in the charts. This

added maintenance is required only

if you drive primarily under any of

the special operating conditions.

Complimentary First

Scheduled Maintenance

Service: Six Months or

5,000 Miles

Lexus provides your first scheduled

maintenance service at no charge.

The service is performed at six

months or 5,000 miles, whichever

occurs first. To obtain this service,

contact your Lexus dealership. Your

complimentary service will include

these items:

• Inspect and adjust all fluid levels

• Program Lexus Personalized

Settings, if requested

• Reset scheduled maintenance

reminder

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of driver’s

floor mat

• Road-test vehicle

What are Lexus

Personalized Settings?

Your vehicle includes a variety of

electronic features that can be

programmed to your preferences.

For example, doors can be

programmed to remain locked

when you shift into “Park.” (For more

information, see the “Customizable

Features” section of the Specifications

chapter in your Owner’s Manual.)

Programming of these features

is performed once at no charge,

provided you obtain the service at

the six-month/5,000-mile scheduled

maintenance service. Programming

of some Lexus Personal ized Settings

requires special equipment and may

be performed only by an authorized

Lexus dealership.

SCHEDULED MAINTENANCE LOG

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MAINTENANCE

46 Scheduled Maintenance Log

Complimentary Second

Scheduled Maintenance

Service: 12 Months or

10,000 Miles

Lexus also provides your second

scheduled maintenance service at

no charge. The service is performed

at 12 months or 10,000 miles,

whichever occurs first. To obtain

this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Replace engine oil with

0W-20 oil; replace oil filter*

• Replace cabin air filter

• Reset oil maintenance reminder,

if oil was changed

• Reset scheduled maintenance

reminder

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

* Replace the engine oil and oil filter

every 12 months or 10,000 miles,

or when the oil maintenance

reminder appears, whichever

comes first.

If you do the majority of your driving

under certain special operating

conditions, additional items are

included in this service. See the

“12 Months or 10,000 Miles”

chart on page 48.

SCHEDULED MAINTENANCE LOG

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47Scheduled Maintenance Log

MAINTENANCE

NOTES

SCHEDULED MAINTENANCE LOG

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 47 7/22/16 8:28 AM

MAINTENANCE

48 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Program Lexus Personalized Settings,

if requested

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If you drive primarily under certain

special operating conditions, you should

also replace the engine oil with 0W-20 oil

and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions

require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

6 Months or 5,000 Miles1

Date: _______ Mileage: ________

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter3

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

12 Months or 10,000 Miles2

Date: _______ Mileage: ________

This service, excluding maintenance required for special operating conditions, is complimentary when performed by

an authorized Lexus dealership.

This service is complimentary when performed by an authorized Lexus dealership.

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

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49Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Replace Smart Key battery

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Engine coolant (see page 69)

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special

operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil

ﬁlter. See page 44 for conditions that apply. Some conditions require additional maintenance.

See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect engine air ﬁlter

❑ Tighten nuts and bolts on chassis

18 Months or 15,000 Miles

__Exhaust pipes and mountings

__Rack-and-pinion assembly

__Steering linkage and boots

__Wiper blades

Date: __________________________ Mileage: __________________________

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 49 7/22/16 8:29 AM

MAINTENANCE

50 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

24 Months or 20,000 Miles

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

30 Months or 25,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

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51Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace brake ﬂuid

❑ Replace engine air ﬁlter

❑ Replace Smart Key battery

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Brake rotor thickness and runout

__Engine coolant (see page 69)

__Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

36 Months or 30,000 Miles

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__Fuel tank cap gasket

__Rack-and-pinion assembly

__Steering linkage and boots

__Transmission for signs of leakage

__Wiper blades

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Date: __________________________ Mileage: __________________________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

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MAINTENANCE

52 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

42 Months or 35,000 Miles

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

48 Months or 40,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

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53Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Replace Smart Key battery

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Engine coolant (see page 69)

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special

operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil

ﬁlter. See page 44 for conditions that apply. Some conditions require additional maintenance.

See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect engine air ﬁlter

❑ Tighten nuts and bolts on chassis

54 Months or 45,000 Miles

__Exhaust pipes and mountings

__Rack-and-pinion assembly

__Steering linkage and boots

__Wiper blades

Date: __________________________ Mileage: __________________________

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MAINTENANCE

54 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

60 Months or 50,000 Miles

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

66 Months or 55,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 54 7/22/16 8:34 AM

55Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace brake ﬂuid

❑ Replace engine air ﬁlter

❑ Replace Smart Key battery

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Brake rotor thickness and runout

__Drive belts

__Engine coolant (see page 69)

__Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Extensive idling and/or low-speed driving for long distances, such as police, taxi or

door-to-door delivery use:

❑ Replace automatic transmission ﬂuid

72 Months or 60,000 Miles

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__Fuel tank cap gasket

__Rack-and-pinion assembly

__Steering linkage and boots

__Transmission for signs of leakage

__Wiper blades

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Date: __________________________ Mileage: __________________________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 55 7/22/16 8:34 AM

MAINTENANCE

56 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

78 Months or 65,000 Miles

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

84 Months or 70,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 56 7/22/16 8:34 AM

57Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Replace Smart Key battery

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special

operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil

ﬁlter. See page 44 for conditions that apply. Some conditions require additional maintenance.

See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect engine air ﬁlter

❑ Tighten nuts and bolts on chassis

90 Months or 75,000 Miles

__Engine coolant (see page 69)

__Exhaust pipes and mountings

__Rack-and-pinion assembly

__Steering linkage and boots

__Wiper blades

Date: __________________________ Mileage: __________________________

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 57 7/22/16 8:34 AM

MAINTENANCE

58 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

96 Months or 80,000 Miles

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

102 Months or 85,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 58 7/22/16 8:35 AM

59Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace brake ﬂuid

❑ Replace engine air ﬁlter

❑ Replace Smart Key battery

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Brake rotor thickness and runout

__Drive belt

__Engine coolant (see page 69)

__Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

108 Months or 90,000 Miles

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__Fuel tank cap gasket

__Rack-and-pinion assembly

__Steering linkage and boots

__Transmission for signs of leakage

__Wiper blades

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Date: __________________________ Mileage: __________________________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 59 7/22/16 8:35 AM

MAINTENANCE

60 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

114 Months or 95,000 Miles

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace engine coolant (see page 69)

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

120 Months or 100,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 60 7/22/16 8:35 AM

61Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Replace Smart Key battery

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special

operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil

ﬁlter. See page 44 for conditions that apply. Some conditions require additional maintenance.

See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect engine air ﬁlter

❑ Tighten nuts and bolts on chassis

126 Months or 105,000 Miles

__Drive belt

__Exhaust pipes and mountings

__Rack-and-pinion assembly

__Steering linkage and boots

__Wiper blades

Date: __________________________ Mileage: __________________________

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 61 7/22/16 8:35 AM

MAINTENANCE

62 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

132 Months or 110,000 Miles

❑ Inspect and adjust all ﬂuid levels

❑ Inspect engine coolant (see page 69)

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

138 Months or 115,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 62 7/22/16 8:35 AM

63Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace brake ﬂuid

❑ Replace engine air ﬁlter

❑ Replace Smart Key battery

❑ Replace spark plugs2

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Brake rotor thickness and runout

__Drive belt

__Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

Extensive idling and/or low-speed driving for long distances, such as police, taxi or

door-to-door delivery use:

❑ Replace automatic transmission ﬂuid

144 Months or 120,000 Miles

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__Fuel tank cap gasket

__Rack-and-pinion assembly

__Steering linkage and boots

__Transmission for signs of leakage

__Wiper blades

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

Required under the terms of the Emission Control Warranty.

Date: __________________________ Mileage: __________________________

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 63 7/22/16 8:36 AM

MAINTENANCE

64 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

150 Months or 125,000 Miles

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Inspect engine coolant (see page 69)

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

156 Months or 130,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 64 7/22/16 8:36 AM

65Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Inspect and adjust all ﬂuid levels

❑ Replace Smart Key battery

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special

operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil

ﬁlter. See page 44 for conditions that apply. Some conditions require additional maintenance.

See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect engine air ﬁlter

❑ Tighten nuts and bolts on chassis

162 Months or 135,000 Miles

__Exhaust pipes and mountings

__Rack-and-pinion assembly

__Steering linkage and boots

__Wiper blades

Date: __________________________ Mileage: __________________________

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 65 7/22/16 8:36 AM

MAINTENANCE

66 Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

168 Months or 140,000 Miles

❑ Inspect and adjust all ﬂuid levels

❑ Inspect engine coolant (see page 69)

❑ Reset scheduled maintenance

reminder

❑ Rotate tires

❑ Visually inspect brake pads, calipers and

rotors

❑ Inspect wiper blades

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Note: If 0W-20 oil was not used at last

oil change, or if you drive primarily under

certain special operating conditions, you

should also replace the engine oil with

0W-20 oil and replace the oil ﬁlter. See

page 44 for conditions that apply. Some

conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition,

perform these additional items:

Driving on dirt roads or on dusty roads:

❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air ﬁlter

❑ Inspect steering linkage and boots

❑ Tighten nuts and bolts on chassis

174 Months or 145,000 Miles

Date: _______ Mileage: ________ Date: _______ Mileage: ________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 66 7/22/16 8:37 AM

67Scheduled Maintenance Log

MAINTENANCE

SCHEDULED MAINTENANCE LOG

❑ Replace engine oil with 0W-20 oil;

replace oil ﬁlter1

❑ Replace cabin air ﬁlter

❑ Replace brake ﬂuid

❑ Replace engine air ﬁlter

❑ Replace engine coolant (see page 69)

❑ Replace Smart Key battery

❑ Reset oil maintenance reminder, if oil

was changed

❑ Reset scheduled maintenance

reminder

❑ Inspect the following:

__Axle shaft boots

__Ball joints and dust covers

__Body

__Brake lines and hoses

__Brake rotor thickness and runout

__Drive belt

__Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑ Tighten nuts and bolts on chassis

180 Months or 150,000 Miles

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__Fuel tank cap gasket

__Rack-and-pinion assembly

__Steering linkage and boots

__Transmission for signs of leakage

__Wiper blades

❑ Rotate tires

❑ Visually inspect brake pads, calipers

and rotors

❑ Check installation of driver’s ﬂoor mat

❑ Road-test vehicle

Date: __________________________ Mileage: __________________________

Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,

whichever comes first.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 67 7/22/16 8:37 AM

MAINTENANCE

68 Scheduled Maintenance Log

EXPLANATION OF MAINTENANCE ITEMS

The following descriptions are

provided to give you a better

understanding of the maintenance

services that should be performed

on your vehicle. The scheduled

maintenance log indicates at

which time/mileage intervals each

service should be performed.

Please note that many maintenance

services should be performed

only by a qualified technician.

For further information on

maintenance services that

you can perform yourself,

see the maintenance sections

of your Owner’s Manual.

Axle Shaft Boots

Check the axle shaft boots and

clamps for cracks, deterioration

and damage. Replace any damaged

parts and, if necessary, repack

the grease. A qualified technician

should perform these operations.

Ball Joints and Dust Covers

Check the suspension and steering

linkage ball joints for looseness

and damage. Check all dust covers

for deterioration and damage. A

qualified technician should perform

these inspections.

Body Inspection

Visually check for corrosion, scratches

and other damage. Check outer

body panels, inner panels of the

hood and doors, and underneath the

vehicle. Apply touch-up paint to any

chips and scratches or have them

repaired by a qualified technician.

Brake Fluid

Replace using fluid type specified in your

Owner’s Manual. A qualified technician

should perform this operation.

Brake Lines and Hoses

Visually inspect for proper installation.

Check for chafing, cracks, deterioration

and signs of leakage. Replace any

deteriorated or damaged parts. A

qualified technician should perform

these operations.

Brake Pads, Calipers

and Rotors

Check brake pads and rotors for

excessive wear; check brake rotors

for runout. Check brake calipers for

fluid leakage. A qualified technician

should perform these operations.

16-TCS-09631_ES350_WSG_Guts_1_0F_lm.indd 68 7/22/16 8:37 AM

69Scheduled Maintenance Log

MAINTENANCE

EXPLANATION OF MAINTENANCE ITEMS

Cabin Air Filter

Replace at specified intervals.

More frequent replacement may

be re quired when driving in dusty

conditions, heavy traffic areas,

urban areas, desert areas or dirt

roads. Refer to your Owner’s

Manual for service details.

Drive Belt

Inspect for cracks, excessive

wear and oiliness. Check the belt

tension and adjust if necessary.

Replace the belt if it is damaged.

Driver’s Floor Mat

• Only use the driver’s floor

mat de signed specifically

for the model and model

year of your vehicle, such as

Lexus Genuine floor mats.

• Always properly secure

the driver’s floor mat using

the retaining hooks.

• Never install another floor

mat on top of the existing

driver’s floor mat.

• Never install the driver’s

floor mat upside down.

Engine Air Filter

Check for excessive dirt, damage

and oiliness. Replace if necessary.

Engine Coolant

When inspecting, visually check

the engine coolant level on the

see-through reservoir. Add coolant

as necessary. When replacing,

drain the cooling system and refill

with coolant. Always use Genuine

Toyota Super Long-Life Coolant

or similar high-quality non-silicate,

non-amine, non-nitrate, non-borate

ethylene-glycol coolant with long-life

hybrid organic acid technology

(i.e., a combination of low phosphates

and organic acids). Check that the

radiator is not blocked with leaves,

dirt or insects and clean if necessary.

Also check the hose connection

for cor rosion and condition of

installation. A qualified technician

should perform these operations.

Note: Initial replacement is at

120 months/100,000 miles.

Replace every 60 months/50,000

miles thereafter.

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MAINTENANCE

70 Scheduled Maintenance Log

EXPLANATION OF MAINTENANCE ITEMS

Engine Oil and Oil Filter

Replace the oil filter and drain and

refill the engine oil every 12 months

or 10,000 miles, or when the oil

maintenance reminder appears,

whichever comes first. SAE 0W-20

oil is the best choice for good fuel

economy and good starting in cold

weather. If SAE 0W-20 is not

available, SAE 5W-20 may be used;

however, it must be replaced with SAE

0W-20 at the next oil change. See

your Lexus dealer for oil specifically

formulated for your vehicle’s engine.

Your vehicle is equipped with a

replaceable oil-filter element and

oil-filter cap O-ring; replace both

at each oil change. For instructions

on how to reset the reminder light,

refer to your Owner’s Manual.

Note: If you do the majority of

your driving under any of the

special operating conditions

indicated on page 44, you should

replace the engine oil and oil filter

every six months or 5,000 miles,

regardless of the oil used or the

certification of the vehicle.

Exhaust Pipes and Mountings

Visually inspect the exhaust pipes,

muffler and hangers for cracks,

deterioration and damage. Start the

engine and listen carefully for any

exhaust leakage. Tighten connections

and replace parts as necessary.

Fuel Lines and Connections,

Fuel Tank Band and Fuel Tank

Vapor Vent System Hoses

Visually inspect for corrosion,

damage, cracks, and loose or leaking

connections. Tighten connections

and replace parts as necessary.

Fuel Tank Cap Gasket

Visually inspect for cracks, deterioration

and damage and replace if necessary.

Nuts and Bolts on Chassis

Check that tightness of the seat-

mounting bolts and front/rear

suspension-member retaining bolts

matches torque measurements

specified in the Repair Manual.

Rack-and-Pinion Assembly

Inspect the rack-and-pinion assembly

for signs of leakage, damage and

loose electrical connections. Tighten

connections and if you discover any

leakage or damage, have it repaired

immediately by a qualified technician.

Road Test

While driving the vehicle, check

for proper operation of engine,

transmission, brakes and steering.

Also check the parking brake, and

check for ab normal noise or vibration

from any part of the vehicle.

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71Scheduled Maintenance Log

MAINTENANCE

EXPLANATION OF MAINTENANCE ITEMS

Spark Plugs

Replace at specified interval. Install

new plugs of the same type as originally

equipped (see your Owner’s Manual).

A qualified technician should perform

this operation.

Steering Linkage and Boots

With the vehicle stopped, check for

excessive freeplay in the steering

wheel. Inspect the linkage for

bending and damage and the dust

boots for deterioration, cracks and

damage. Replace any damaged

parts. A qualified technician should

perform these operations.

Timing Chain

The timing chain requires no

periodic inspection.

Tire-Pressure Warning Sensors

A tire-pressure sensor is mounted

on each full-size wheel. These

sensors do not require periodic

maintenance. When a sensor’s

long-life lithium battery becomes

discharged, the battery should be

replaced by a qualified technician

following procedures in Lexus

service and repair publications.

Tire Rotation

See your Owner’s Manual for tire

rotation requirements. Check tire

pressure and check tires for damage

and uneven wear. If the vehicle is

equipped with a spare tire, check the

condition and pressure of the spare.

Transmission

The transmission and transmission

fluid are a completely sealed unit.

Therefore, periodic checks and

replacement of the transmission

fluid are not required, and there is

no dipstick on the transmission.

Any repairs that require adding or

replacing fluid should be performed

by a qualified technician following

procedures in Lexus service and

repair publications.

Wiper Blades

The wiper blades should not show

any signs of cracking, splitting,

wear, contamination or deformation.

The wiper blades should clear

the windshield without streaking

or skipping.

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MAINTENANCE

72 Scheduled Maintenance Log

VEHICLE IDENTIFICATION

Model

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Vehicle Identification Number

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INDEX

Axle shaft boots................................................................48 – 67,* 6 8

Ball joints and dust covers ....................................................4 8– 67,* 68

Body inspection................................................................48 – 67,* 68

Body repairs .......................................................................7

Brakes

Fluid .....................................................................42, 68

Lines and hoses ..........................................................48 – 67,* 6 8

Pads, calipers and rotors................................................48 – 67,* 6 8

Cabin air filter...........................................................46, 48–67,* 69

Complimentary services

Maintenance services ...............................................4, 45–46

Other services .............................................................5–6

Dispute resolution..........................................................9–13, 21

Drive belt ...................................................................4 8 – 67,* 69

Driver’s floor mat...........................................................4 8 – 67,* 69

Emergency repairs ...........................................................37–38

Engine air filter .................................................................48 – 67,* 69

Engine coolant...............................................................42, 48–67,* 69

Engine oil and oil filter......................................................42, 48–67,* 70

Exhaust pipes and mountings ...........................................48 – 67,* 70

Fuel lines and connections, fuel tank band and

fuel tank vapor vent system hoses .......................................48 – 67,* 70

Fuel tank cap gasket ....................................................48– 67,* 70

Inspections, general maintenance............................................42–43

*See scheduled maintenance log for maintenance interval.

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INDEX

*See scheduled maintenance log for maintenance interval.

Keys ......................................................................................8

Lexus Personalized Settings....................................................1, 4, 45

Loaner vehicle .....................................................................5

Maintenance

As related to warranty coverage............................25, 29, 31, 35, 40

Complimentary first and second services ...........................4, 45–46

Explanation of maintenance items .........................................68–71

General maintenance and inspections..................................42–43

Importance of maintenance....................................................39

Maintenance intervals..........................................................44

Scheduled maintenance log .............................................48–67

Where to obtain maintenance .......................inside front cover, 35, 41

Nuts and bolts on chassis ...............................................48 – 67,* 70

Oil change ..............................................................4 8– 67,* 70

Owner responsibilities.........................................25, 29, 31, 35–38

Parts replacement ................................................ 7, 16, 25, 32, 36

Pre-delivery service......................................................................1

Quality control .....................................................................7

Rack-and-pinion assembly ..............................................48 –67,* 70

Road test ................................................................48 –67,* 70

Roadside assistance ..............................................................1, 6

Service agreements................................................................7

Service history .....................................................................7

Smog-check tests..................................................................26, 32

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INDEX

*See scheduled maintenance log for maintenance interval.

Spark plugs ...................................................................63, 71

Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 – 67,* 71

Timing chain.......................................................................71

Tire inspections.......................................................................42

Tire-pressure warning sensors ....................................................71

Tire rotation ..................................................................48 – 67,* 71

Tires, Warranty Coverage .......................................................34

Towing ................................................................................44

Transmission.................................................................4 8– 67,* 71

Travel protection ...................................................................5

Warranty coverages

Basic .........................................................................18

California Emission Control ..............................................28–33

Corrosion perforation .......................................................19

Coverages at a glance........................................................15

Federal Emission Control.....................................................22–27

General provisions .....................................................16–17

Powertrain ...................................................................18

Restraint systems ................................................................. 18

Tires .............................................................................34

Towing .......................................................................19

What is not covered ...............................................17, 19–21, 23, 30

Wiper blades................................................................48 – 67,* 7 1

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NOTES

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16-TCS-09631_ES350_WSG_BRC_1_0F_lm.indd 2 7/22/16 9:30 AM

If your name or address

has changed or if you

purchased your Lexus

as a used vehicle, please

complete and mail

the attached card,

even if your warranty

coverage has expired.

This will enable Lexus

to contact you with

important product or

safety updates concerning

your vehicle. If there is no

longer a card attached,

please call the Lexus

Customer Satisfaction

Department at

(800) 255-3987.

16-TCS-09631_ES350_WSG_BRC_1_0F_lm.indd 1 7/22/16 9:30 AM

Lexus recommends having

maintenance and repairs for your

vehicle performed by an authorized

Lexus dealership. To locate your

nearest authorized Lexus dealership,

log on to www.lexus.com or contact

Lexus Customer Satisfaction at

(800) 255 -3987.

AUTHORIZED

DEALERSHIP

MAINTENANCE

AND REPAIRS

16-TCS-09631_ES350_WSG_Cover_1_0F_lm.indd 2 7/22/16 9:23 AM

16-TCS-09631

Printed 8/16 0050517WSGES350

2017

ES 350

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

16-TCS-09631_ES350_WSG_Cover_1_0F_lm.indd 1 7/22/16 9:22 AM

Lexus L MMS 17ES350

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