Lifeline Systems FD100SL Personal Help Button/Auto-Alert Help Button User Manual

Lifeline Systems Inc Personal Help Button/Auto-Alert Help Button

User Manual

AutoAlertHelpButtonforSeniorLiviInstructionsForUseFDIOOSLPHILIPSng0940823_AA_UserMANUAL_SL091212.indd1+9/19/129:17AM
JmSRI0940823AA_UserMANUAL_SLO91212.indd 9/19/129:17AM+
ContentsVVarnings4AutoAlertHelpButtonOverview8ImportantRemindersWhattoExpectIfYouFallAdjustingtheNeckCordRecommendedUsage11Cleaning12Troubleshooting12FrequentlyAskedQuestions13RegulatoryCompliance14Welcome!Thismanual explainshowyourAutoAlerthelpbuttonallowsyoutocallforhelpatthepressofabutton.Inaddition,iftheAutoAlert buttondetectsafall,itcanautomaticallycallforhelp.BeforeusingyourAutoAlertyoushouldreadandunderstandthismanual,payingcarefulattentionto thewarningsbelow.30940823_PA_User MANUALSLO91212.indd39/19/129:17AM
I IIIVVarn ingsFrontViewWARNINGindicatesthepotentiallyhazardoussituationwhich,iftheseButtoninstructionsarenotfollowed,could Pushheretoresultinpossibleinjury,death,orsendaHelpCall.otherseriousadversereaction.AlwayspressyourAutoAlertButtonifyouneedhelpevenifyoufall.TheAutoAlertHelpButtonmaynotdetecteveryfall•Examplesinclude,butarenotlimitedto:-Agradualslidesuchasfromaseatedposition-Loweringoneselfslowingtotheground(tobracetheimpactofafall)-Afallthatislessthanaverticaldistanceof100cm can alsoaffecttheabilityofthedevicetodetectafall.Alwayspressyourbuttonifyouneedhelp.•CertainconditionscanaffecttheabilityoftheAutoAlertHelpButtontodetectafall.-Ifyouliveatanaltitudeabove6,600feet-Ifyouarelessthan4feet6inchesinheight-Ifyouweighlessthan88poundsTheabilitytosend ahelpcallbypressingthebuttonisnotaffected.Gettingupfromafall willcanceltheautomaticHelpCallIftheAutoAlertHelpButtondetects thatyouhavegottenupwithin30secondsofafallbeingdetected,aHelpCallwillnotbegenerated.Donotattempttostandifyoufeelunableto.Ifyouthinkyouneedassistance,pressyourHelpButtonimmediatelytoinitiatetheHelpCall.4O94O823_AAUsorMANUAL_SL091212.indd49/19/129:17AM
+I__NeckCordStrangulationRiskOneadvantageoftheAutoAlertHelpButtonbeingwornasapendantisthatthebuttonisaccessiblebyeitherofyourhands.However,anycordworn aroundtheneckcanposeastrangulationrisk,includingthepossibilityof deathandseriousinjuries.Thismaybeofmoreconcerntowearersinwheelchairs,usingwalkers,usingbedswithguardrails,orwhomightencounterotherprotrudingobjectsuponwhichthecordcanbecometangled.•TheneckcordprovidedontheAutoAlertHelpButtonisdesignedtobreakapartundercertainconditionstoreducetheriskofstrangulation.Iftheneckcordbreaksaskforareplacement.•Donotuseanyotherneck cordthantheoneprovidedbyLifeline.Otherneckcordsmaynotprovidethefeaturetobreakapart thereforeincreasingtheriskofstrangulation.+TheAutoAlertHelpButtonwillnotworkwhenoutsidethecoveragerange establishedonyourcampus.•TheAutoAlertHelpButtonisaradiofrequency(RF)devicethattransmitsasignaltotheCarePointsystemonyour campuswhichsendsamessagetoastaffmemberinyourcommunitywhocanrespond.TheCarePointsystemmayprovidecoveragewithinyourcampus,andthisbuttoncannotsummonassistanceifyoutraveloffthecampus.•Thesignalrangemaybe affectedbyenvironmentalfactors,includingbuildingmaterials,largemassescoveringtheAutoAlertHelpButton(e.g.,apersonfallingontopofii),andsubmersioninliquid.5O94B23_AA_UserMANUAL_SL_O91212indd59/19/12 9:17AM
+IKeepingtheVentHoleClearofObstructionsTheventlocatedonthebackoftheAutoAlertHelpButtonispartofthefalldetectionsensorsystemandneedstoremain clearofobstructions(e.g.,lintorfood products).Acontinuousflowofwater(e.g.,ashower)hittingtheventdirectlymayalsotemporarilyobstructthevent.However yourAutoAlertHelpButtoniswaterproofandshouldbewornatalltimes—evenwhenbathingorshowering.AutoAlertHelpButtonisWaterproof•YourAutoAlertHelpButtoniswaterproofandshouldbewornatalltimes—evenwhenbathingorshowering.•TheAutoAlertHelpButtonhasawaterresistanceratingofIPX7whichmeansthatitcanwithstandbeingsubmergeduptoadepthof1meterfor30minutes.ElectromagneticInterferenceTheAutoAlertHelpButtonmayinterferewithcertainelectricalequipment,suchasmagneticresonanceimaging(MRI)medicalequipment.Itmayalsointerferewithaircraftcommunications,sodonottaketheAutoAlertHelpButtonaboardanairplane.YoumaypacktheAutoAlertHelpButtonincheckedluggage.6CAUTIONindicatesthepotentialofdevice malfunction, devicefailure,damageofthedevice,ordamagetootherproperty.And,iftheseinstructionsarenotfollowed,mayresultinminorormoderateinjury.0940823_AA_UserMANUAL_SL_091212.indd69/19/12 9:17AM
1IIIIIIServicingtheDeviceTherearenouser-serviceablepartsinsidetheAutoAlertHelpButton.Donotattempttoopenormodifythedevice.DeviceBattery•TheAutoAlertHelpButtonhasabuilt-inlithiumbatterythatprovidesalongservicelifewithouttheneedforreplacementorrechargingbytheuser.TheuserdoesnotneedtomonitorthebatterylifeasthisisdoneautomaticallybytheAutoAlertHelpButton.TheAutoAlertHelpButtonwillautomaticallysendasignalwhenthebatterywillsoonneedtobereplaced,andastaffmemberwillcontactyoutoreplaceitwithanewbutton.•Itisimportanttostartusingyourreplacementbuttonimmediatelywhenreceivedandreturnyouroldbutton.The sensorsthatareusedtodetectfallswillbedisabledwhenthereareapproximately7daysofbatteryliferemaining.ThisistoconservebatterylifeforgeneratingHelpCallsinitiatedbyabuttonpress.•TheAutoAlertHelpButtonshouldneverbeexposedtoflamesorintenseheatandisnotsuitableforuseinthepresenceofflammablemixtures.•ThelithiumbatterywithintheAutoAlertHelpButtonmustbedisposedofproperly.DonotdiscardtheHelpButtoninthetrash.AlwaysreturntheAutoAlertHelpButtontoastaffmemberforproperdisposal.70940823_AA_UserMANUALSLO91212.jndd79/19/12917AM
+AutoAlertHelpButtonOverviewYourAutoAlertHelpButtonallowsyoutocallforhelponyourcampus.Pressyourbuttonifyouneedhelp.ButtonPushheretosendaHelpCall.TheAutoAlertHelpButtonprovidesanaddedlayerofprotection.Ifyoufallandcan’tgetuporareunabletopushyourHelpButton,andtheAutoAlertHelpButtonhasregisteredafall,theAutoAlertHelpButtonwillautomaticallytransmitasignaltotheCarePointsystem onyourcampuswhichsendsamessagetoastaffmemberinyourcommunitywhocanrespond.•AlwayswearyourAutoAlertHelpButton.YourAutoAlertHelpButtoniswaterproofandshouldbewornatalltimes—evenwhenbathing andsleeping.•Pushyour AutoAlertHelpButtonwheneveryouneedhelporifyouhavefallen.•Ifyoufallandcannotpushyour AutoAlertHelpButton,andtheAutoAlertHelpButtonhasregisteredafall,theAutoAlertHelpButtonwillautomaticallysenda HelpCallwithinoneminute.WhattoExpectIfYouFallIftheAutoAlertHelpButtondetectsafallandyouareunabletopushyourhelpbutton,thebuttonwillautomaticallysendaHelpCallwithinoneminutesothatastaffmemberinyourcommunitycanrespond.TheAutoAlertHelpButtondetectsstandingupinthesamewayitdetectsfalls.Ifyoufallandstandupinlessthan30seconds,aHelpCallwillnotbe8FrontView0940B23_AA_UserMANUAL_SL091212.indd89/19/12917AM
I+AdjustingtheNeckCordUIUautomaticallygenerated.This allowsyoutorecoverfromfallsthatarenotseriousenoughtorequirehelp.However,ifyouthinkyouneed assistance,waitforhelp,ratherthanattemptingtostandupifyoufeelunableto.Asalways,youshouldstillpushyourAutoAlertHelpButtonanytimeyouneedhelp.False“falldetected”alarmsmayoccasionallyoccur•WhiletheAutoAlertButtonisdesignedtohaveveryfewfalsealarms,itcanbeexpectedthat theAutoAlertHelpButtonwilloccasionallytriggerafalldetectedalarmwhentherewasnotafall(i.e.afalsealarm.)•OccasionalfalsealarmsdonotindicatetheAutoAlertButtonismalfunctioning.Toshorten:Withatabbetweenyourfirst fingerandthumbofeachhand,slidebothtabsapartinlinewithyourshoulders.Tolengthen:Pullonestrand oftheneckcordwhileslidingthe tab totheback.Repeatonthe otherside.9O94O823AA_UserMANUAL_SL_091212.indd99/191129:17AM
IIIIExplanationofSymbolsBackViewI—AutoAlertCode:ReportthiscodeifyoueverhavetoreplacetheunitRefertoInstructionManual/Booklet.FollowInstructionsforUse.FederalCommunicationsCommissionIDIndustryCanadaIDSerialNumberInterferencetoelectronicequipmentmayoccurinthevicinityofdevicesmarkedwiththissymbolDateof manufacturing10TypeBFApplied Part.Thissymbol indicates thisproductcomplieswithrequirementsfortheBEtypeappliedpartaccordingtoIEC60601-1.PHILIPS6212D0940823AA_UserMANUAL_SL_091212.indd109/19/12 9:17AM
RecommendedUsage—+•AlwaysweartheAutoAlertHelpButton.Itiswaterproofandshouldbewornintheshowerorbath.Thebathroomisoftenaplacewherepeoplefallandneedhelp.•YoumaycontinuetowearyourAutoAlertHelpButtonwhenleavingthecampus. However,theHelpButtonwillnotprovidecoverageoutsideofyourbuilding.Checkwithyourcommunitystafftoseeifyouarecoveredonthegroundsofyourcommunity.Someseniorlivingcommunitieshaveabubbleofprotection”thatextendscoverageoutsideofthebuildingtothe outdoorcampus.Regardless,coveragedoesnotextendoffthecampus.•HandleyourAutoAlertButtonwithcare.DonotthrowortosstheAutoAlertButtonontoabed,table,orothersurfacebecauseitmayaccidentallysendaHelpCall.•YourAutoAlertHelpButtonisnotamicrophone,soyoudon’t talkintoit.RecommendedEnvironmentalConditionsOperatingTemperatureStorageTemperatureHumidity32°F(0°C)to122°F(50°C)-4°F(-20°C)to158°F(70°C)10%to9O%110940823AAUserMANUAL.SL_091212indd119/19/129:17AM
CleaningContactastaffmemberifyourAutoAlertneedstobe cleaned,cleaningityourselfmayresultinafalsealarm.MaintenanceBatteriesTheAutoAlertHelpButtonhasanon-rechargeablebatterythatcanonlybereplacedatthefactory.TheAutoAlertHelpButtonmonitorsitsownbatterylevelandwillsendalowbatterysignaltoastaffmemberwhenthereareapproximately30daysofbatteryliferemaining.Astaffmemberwillcontactyoutoarrangeforareplacement.NeckCordTheneckcordprovidedontheAutoAlertHelpButtonisdesignedtobreakapartundercertainconditionstoreducetheriskof strangulation.Iftheneck corddoeseverbreakapartitcannotbereusedandyouwillneedtoimmediatelycontactastaffmemberforareplacement.TroubleshootingIfyouhaveanyquestionsaboutyourAutoAlertHelpButton,pleasecontactastaffmember.120940823_AA..UserMANUAL_SL_091212.indd129/19/12 9:17AM
IIII III•1FrequentlyAskedQuestionsCanIwearmyAutoAlertHelpButtonintheshower orbath?Yes,theAutoAlertHelpButtoniscompletelywaterproofandshouldbewornatalltimes.However,pleasenotethatwhentheAutoAlertHelpButtonisfullysubmerged,thesignalisweakenedandmaynotbeabletosendanalerttoastaffmember.CanIwearmyAutoAlertHelpButtoninbed?Yes,weaskthatyouwearyourAutoAlertHelpButtonatalltimes.Thebuttonwasdesignedtoprovideadequateprotectionagainst sendinganaccidentalsignal,evenifyourolloveronit.CanIwearmyAutoAlertHelpButtonundermyclothes?Yes,youcanweartheAutoAlertHelpButtonunderyourclothes,butpleasemakesurethatyou caneasilyreachitincaseyouneedtocallforhelp.WhatifIaccidentallyhitmyAutoAlertHelpButton?Ifyouaccidentally pushyourAutoAlertHelpButton,astaffmemberwillrespondtomakesurethateverythingisokay.WillmyAutoAlertHelpButtoncallforhelpifIaccidentallydropit?Inmostsituations,theAutoAlertHelpButtonsensorscantellthatithasbeendropped,anditwillnotgenerateaHelpCall.DoestheAutoAlertHelpButtonhaveabattery?Yes,theAutoAlertHelpButtonhasabattery.TheAutoAlertHelpButtonwillautomatically sendasignalwhenthebatterywillsoonneedtobereplaced,andastaffmemberwillcontactyoutoreplaceit.130940823_AA_UserMANUAL_SL_O9212.indd139/19/12 9:17AM
IBIICanIgettheAutoAlertHelpButtononawriststrap?No,theAutoAlertHelpButtonisonly availableasapendant.IfIfallandstandup,willthebuttonautomaticallysendaHelpCall?Itmight.TheAutoAlertHelpButtonisdesignedtoprovidetime foryoutorecoverfromfallsthatarenotserious. However,ifyoudonotstandupwithinapproximately30seconds,aHelpCallwillautomaticallybesentforafallthatisdetected.RegulatoryComplianceSafetyStandardsTheAutoAlertHelpButtoncomplieswiththefollowingsafetystandardsformedicaldevicesandhome healthcareequipment:+CSAC22.2NO205-M1983—SignalEquipment1EC60601-12005(3rdEdition)—Medical ElectricalEquipment—GeneralRequirementsforBasicSafetyandEssentialPerformance1EC60601-1-1—SystemSafetyIEC60601-1-2—ElectromagneticCompatibilityIECRegulationsTheAutoAlertHelpButtonismedicalelectrical(ME)equipment.Medicalelectricalequipmentcaneithergenerateorreceiveelectromagneticinterference.Thisproducthasbeenevaluatedforelectromagneticcompatibility(EMC)withtheappropriateaccessoriesaccordingtoIEC60601-1-2:2003,theinternationalstandardforEMCformedicalelectricalequipment.14—0940823AAUserMANUAL_SL091212.indd14+I9/19/12 9:17AM
IRBI+I__159/19/129:17AMTheAutoAlertHelpButtonmust emitelectromagneticenergyinordertoperformitsintendedfunction.Nearbyelectronicequipmentmaybeaffected.FCCRegulationsTheAutoAlertHelpButtoncomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)TheAutoAlertHelpButtonmaynotcauseharmfulinterference,and(2)theAutoAlertHelpButtonmust acceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.PursuanttoPart15.21oftheFCCRules,anychangesormodificationstothisequipmentnotexpresslyapprovedbyPhilipsLifelinemaycauseharmfulinterference.IndustryCanada(IC)ICES-003:ThisClassBdigitalapparatuscomplieswithCanadianICES-003.CetappareilnumériquedeaclasseBestconformeaanormeNMB-003ciuCanada.EssentialPerformanceTheAutoAlertHelpButtonprovidesessentialperformance(EP)undernormaloperatingconditions(includesEMCexposure)onlyasacompletesystem,consistingoftheAutoAlertHelpButtonandthePhilipsCarePointResidentSafetySystem.ThesystemachievesitsessentialperformancebysendingHelpCallstoyourcommunity’sCarePointsystem.IftheAutoAlertbuttonisincapableofsendingHelpCalls,itwillperiodicallysendastatusalarmtoyourcommunity’sCarePointsystem.SystemClassificationTheAutoAlertHelpButtonisan FDAClassIIdevice.Itisaninternallypowereddeviceforcontinuousoperation,withawaterresistanceclassificationofIPX7.0940823_AA_UserMANUAL_SL_091212.incid15
RadioSpecificationsTheAutoAlertHelpButtonhasaradiofrequencytransmitterwiththefollowingcharacteristics: maximumpoweroveranantennaload:12clBm,frequency:319.5MHz±75KHz,modulation:00K.Itfullycomplies withFCCPart15,Section15.231for periodicoperationabove70MHz.ElectromagneticImmunityTheAutoAlertHelpButtonisintended foruseinanelectromagneticenvironmentinwhichRFdisturbancesarecontrolled.The useroftheAutoAlertHelpButtoncanhelppreventelectromagneticinterferencebymaintainingaminimumdistancebetween portableandRFcommunicationsequipment(transmitters)andtheAutoAlertHelpButton,asrecommendedbelow,accordingtothemaximumoutputpowerofthecommunicationsequipment.RatedmaximumSeparationdistanceaccordingtofrequencyoutputpowerofofthe transmitterthetransmitter150KHz80MHz800MHzto80MHzto800MHzto2.5GHz0.01W4.6’(12cm)4.6”(12cm)9.2’(23cm)0.1W14.5”(37cm)14.5”(37cm)20”(74cm)1‘N3ft10”(1.17 m)3ft10”(1.17m)7ft8”(233m)10‘Nl2ft1”(3.7m)l2ft1”(3.7m)24ft2”(7.4m)100W38ft4”(12m)38ft4”(12 m)76ft8”(23.3m)160940823_AA_UserMANUAL_SL_091212indd169/19/129:17AM
Ii•iCollateralStandardsforIEC60601-160601-1-2:2007ElectromagneticCompatibility(EMC)1.MedicalElectricalEquipmentneedsspecialprecautionsregardingEMCandneedstobeinstalledandputintoservice accordingtotheEMCinformationprovidedintheAccompanyingDocuments.2.PortableandMobileRFCommunicationsEquipmentcanaffectMedicalElectricalEquipment.3.Theuseofaccessories,transducersand/orcablesotherthanthosespecified,withtheexceptionofthosesoldbythemanufacturerasreplacementpartsforinternalcomponents,mayresultinincreasedemissionsordecreasedimmunityofthe equipmentorsystem.4.Theequipmentorsystemshouldnotbeusedadjacentto orstackedwithotherequipmentandthatifadjacentorstackeduseisnecessary,theequipmentorsystemshouldbeobservedtoverifynormaloperationintheconfigurationinwhichitwillbeused.GuidanceandManufacturer’sDeclaration-EmissionsTheAutoAlertisintendedforuseintheelectromagneticenvironmentspecifiedbelow.ThecustomeroruseroftheAutoAlertshouldensurethatitisusedinsuchanenvironment.EmissionsTestComplianceElectromagneticEnvironment—GuidanceRFEmissionsCISPR11Group2TheAutoAlertmustemit Electromagneticenergyinordertoperformitsintendedfunction.Nearbyelectronic equipmentRFEmissionsCISPR11GroupBmaybeaffected.HarmonicsTheEUTisBatteryPowered.IEC61000-2TheAutoAlertissuitable foruseinallestablishments,includingN/Adomestic,andthosedirectlyconnectedto thepublic low-Flickervoltagepowersupplynetworkthatsuppliesbuildingsused forIEC61000-3-3domesticpurposes.GuidanceandManufacturer’sDeclaration-ImmunityTheAutoAlertisintendedforuseintheelectromagnetic environmentspecifiedbelow.ThecustomeroruseroftheAutoAlertshouldensurethatitisusedinsuchanenvironment.170940823_AA_UserMANUAL_SL_091212indd17.439/19/129:17AM
II III+IENIIEC60601IComplianceIElectromagnetic Environment—Immunity TestITestLevelLevelGuidanceESDEN/IEC61000-4-2PowerFrequency50/60HzMagneticFieldEN/IEC61000-4-8±6kVContact±8kVAir±6kvContact±8kVAirFloors shouldbewood,concrete orceramictile.Iffloorsaresynthetic,thenhshouldbeatleast30%.Powerfrequencymagneticfieldsshouldbethatofatypicalcommercialorhospitalenvironment.GuidanceandManufacturer’sDeclaration-ImmunityTheAutoAlertisintended foruseintheelectromagneticenvironmentspecifiedbelow.ThecustomeroruseroftheAutoAlertshouldensurethatitisusedinsuchanenvironment.ENIIEC60601ComplianceImmunity TestElectromagneticEnvironment—GuidanceTestLevelLevelRadiatedRFEN/IEC61000-4-310V/m80MHzto2.5GHz(E1)lOVImPortableandmobilecommunicationsequipmentshouldbeseparatedfromtheAutoAlerthelpbuttonbynolessthanthedistancescalculated/listed below:18D=(3.51V1)(SqrtP)D(3.5/E1)(SqrtP)80to800MHzD(7/E1)(SqrtP)800MHzto2.5GHzWhereP isthemaxpowerinwattsandDistherecommendedseparationdistanceinmeters.Fieldstrengthsfromfixedtransmitters,asdeterminedbyanelectromagneticsitesurvey,shouldbelessthan thecompliancelevels(VIandEl).Interferencemayoccurinthevicinityofequipmentcontainingatransmitter.+0940823_AA_UserMANUALSL_091 212.indd189/19/129:17AM
RecommendedSeparationsDistances fortheAutoAlertTheAutoAlertisintended foruseintheelectromagneticenvironmentinwhichradiateddisturbancesarecontrolled.Thecustomer oruseroftheAutoAlertcanhelppreventelectromagneticinterferencebymaintainingaminimumdistancebetweenportableandmobileRECommunicationsEquipmentandtheAutoAlertasrecommendedbelow,accordingtothemaximumoutputpowerofthecommunicationsequipment.Separation(m)Separation(m)Separation(m)MaxOutput150kHzto80MHz80to800MHz 800MHzto2.5GHzPower(Watts)D(3.51V1)(SqrtP)D(3.5/E1)(SqrtP)D(7/E1)(SqrtP)0.01N/A.035.070.1N/A.11068.22136IN/A.35.710N/A1.10682.2136100N/A3.57+19O94O823_AAUserMANUAL_SL_091212Jndd199/19/12 9:17AM
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