Listen Technologies LK1-001 LK-1 ListenTALK Transceiver User Manual ListenTALK

Listen Technologies Corporation LK-1 ListenTALK Transceiver ListenTALK

ListenTALK User Manual

ListenTALKwww.listentech.comUSER MANUALMobile Two-Way Communication System
2Dear Valued Customer,Thank you for choosing Listen! We are dedicated to providing you with the highest quality products available, and take pride in delivering outstanding performance to ensure you are completely satised.We independently certify each of our products to the highest quality standards and back them with a limited lifetime guarantee. We are available to answer any questions you might have during installation or in the operation of our products. At Listen, it’s all about you, should you have any comments or suggestions we’re here to listen.Here’s how to reach us:+1.801.233.8992 +1.800.330.0891 North America+1.801.233.8995 fax support@listentech.com www.listentech.com Thank you and enjoy your listening experience!Best regards,Russell Gentner and the Listen Team
34 Introduction 5 Components 5 Denitions 6 Safety Cautions! 7 Transceiver Quick Reference 9 Docking Station Tray Quick Reference 11 Transceiver Specications 13 Docking Station Tray Quick Reference 14 System Setup 16 Transceiver – General Operation 17 System Talkback Modes 18 ListenTALK Security 18 Transceiver Programming 20 Docking Station Operation 21 Advanced Features 21 Software Suite 22 Accessories 22 Applications 23 System Troubleshooting 24 Compliance Notice and FCC Statement and Industry Canada Statements25 Warranty25 Contact Information LISTENTALK TABLE OF CONTENTS
4INTRODUCTIONListenTALK is a portable wireless collaboration system designed for group communications in a variety of applications including Training and Collaboration, Assistive Listening, Guided Tour Groups, Language Interpretation and Translation, Event Production and Sports Intercom. SIMPLE AND VERSATILEListenTALK systems are simple to purchase and congure and they are highly versatile. Create a ListenTALK Group with the push of a button in the Docking Station, with the click of a mouse in the ListenTALK Software Suite or on the go using built-in Near Field Communication (NFC) technology. Use as many as ten simultaneous groups in the same area.ListenTALK Transceivers are simple to operate and Leaders can easily designate one of three Participant modes to meet the needs of any venue or application.RELIABLE AND SECUREInstead of the overcrowded 2.4 GHz frequency, ListenTALK operates on the 1.9 GHz band in full duplex and utilizes frequency hopping and spread spectrum technology to increase reliability and reduce interference. Headset styles are available for use in quiet or noisy environments. Listen understands that your security matters, so each ListenTALK is equipped with a multilayer security protocol consisting of a 40-bit (pin free) group subscription, 32-bit authentication and a 64-bit encryption scheme assuring secure conversations.WELCOME TO LISTENTALK!ListenTALK is Simple, Versatile, Scalable, Secure and Reliable!
5LISTENTALK COMPONENTSLISTENTALK DEFINITIONSListenTALK GroupA ListenTALK Group is two or more ListenTALK Transceivers which have been Paired.PairingPairing is the process whereby ListenTALK Transceivers become a group. ListenTALK Transceivers may be paired by NFC (Near-Field Communications), with a Docking Station or with the ListenTALK Software Suite.Leader, Sub-Leader and ParticipantA Group consists of one Leader, one or more Sub-Leaders (optional) and one or more Participants. In a museum tour, the museum guide would be the Leader, an assistant guide would be the Sub-Leader and the museum guests would be Participants. ListenTALK SecurityConversations within a ListenTALK Group are encrypted by a unique Pair Key which separates Groups from one another and ensures secure conversations within each Group. The Pair Key is generated by the Group’s Leader and shared with each Sub-Leader and Participant (see Page 18). ListenTALK Transceiver LK-1The term ListenTALK refers to the system as a whole and to the hand-held ListenTALK Transceivers.Docking Station 16 TrayThe optional ListenTALK Docking Station 16 serves as convenient storage, programming and charging station for ListenTALK Transceivers. The Docking Station makes it easy to create a ListenTALK Group and perform other tasks. Docking Station Case 16The optional ListenTALK Docking Station Case serves as convenient storage, programming and charging station and portable carrying case for ListenTALK Transceivers. The Docking Station Case provides all of the features of the Docking Station 16 Tray.AccessoriesListenTALK accessories include an Intelligent Cable Management Unit for the Docking Station 16 Tray, several headsets and an alkaline battery case. Note that ListenTALK Transceivers may also be used with standard smart phone headsets.ListenTALK Software SuiteAvailable for Windows PCs, the ListenTALK Software Suite makes it easy to pair ListenTALKs to form ListenTALK Groups, check ListenTALK status and it includes many advanced programming features. (See Page 21)
6LISTENTALK SAFETY CAUTIONS!Hearing SafetyThis product is designed to amplify audio to a high volume level which could potentially cause hearing damage if used improperly. To protect your hearing make sure the volume is turned down before putting on the headset. Then adjust the volume up to the minimum setting required to hear clearly. Do not allow children or other unauthorized individuals to have access to this product without supervision.Medical Device SafetyBefore using this Listen product with an implantable or other medical device, consult your physician or manufacturer of your implantable or other medical device. Always make sure you are using this product in accordance with the safety guidelines established by your physician or the implantable device manufacturer.Recycling Help Listen Technologies protect the environment! Please take the time to dispose of your equipment properly.Product Recycling InstructionsPlease do NOT dispose of your Listen Technologies equipment in the household trash. Please take the equipment to an electronics recycling center; OR, return the product to the factory for proper disposal.Battery Recycling InstructionsPlease do NOT dispose of batteries in the household trash. Please take the batteries to a retail or community collection point for recycling.
7LISTENTALK TRANSCEIVER QUICK REFERENCEInternal MicrophoneInternal microphone may be used by a Participant. For best results, a Leader should use an external microphone-equipped headset. Visit www.listentech.com/assistive-listening/listentalk/ to choose from a wide range of headsets and other accessories.Graphic DisplayDisplays context-sensitive information such as Group Name/Number, Charging Status, Battery Life, Prole Mode, Soft Button Menus, and Volume Level.Soft ButtonsLeader: Left Soft Button scrolls through System Talkback Modes (O Mode, Leader Mode or Group Mode – See Page 17). Right Soft Button initiates pairing. Both buttons operate for Transceiver programming (see Page 18). Participant: Soft Buttons are disabled except during Transceiver programming (see Page 18).Talk Button & Menu ExitLeader: Press Talk Button to toggle between Talk and Mute. Participant: Press and hold Talk Button to talk; release to mute.Light SensorAutomatically brightens or dims the Graphic Display based on ambient light conditions. Removable Belt/Lanyard Clip To use the Lanyard, snap its metal ring into and up in the slot at the top of the Belt Clip. Then, adjust the Lanyard to a comfortable length and slip it over the user’s head. Alternately, simply slip the Belt Clip over a user’s belt.Rechargeable BatteryCharge ListenTALKs in Docking Station or connect a USB charger to the Micro USB port. Access the battery compartment by depressing the button on the battery door. Alkaline batteries (not rechargeable) may be used by installing the optional Alkaline Battery Case and three AAA size alkaline batteries.Neareld AntennaAllows a Leader to Pair with Sub-Leaders or Participants to form a Group as described on Page 15.12345678Light SensorMicrophoneGraphic DisplaySoft ButtonsTalk Button & Menu ExitRemovable Belt/Lanyard ClipRechargeable Battery (or Alkaline)Neareld Antenna (Under Door)12458673
8LISTENTALK TRANSCEIVER QUICK REFERENCEVolume Control & Menu NavigationOperation: Controls Headset volume. Programming: Navigates menus shown in the Graphic Display.Micro USBConnect Micro USB to a standard USB charger to charge the ListenTALK. Connect to a Windows computer to program the ListenTALK using the ListenTALK Software Suite.Power Button & Status ScreenPress and hold for one second to power on the ListenTALK and display the Status Screen. Press and hold for three seconds to power o. Press momentarily to display the Status Screen during use.Status IndicatorStatus Indicator will ash during charging and turn solid when ListenTALK is fully charged. Leader or Sub-Leader Status Indicator turns red to indicate Mute after pressing Talk Button.Leader ClipSnap a Leader Clip onto a Transceiver to create a Leader or Sub-Leader. Omit from Participant Transceiver.3.5mm Headset/Microphone PortUse a headset such as those available at www.listentech.com/assistive-listening/listentalk/transceiver-headsets/. Note that ListenTALK Transceivers also accept standard smart phone headsets/earbuds.Charger ContactsAllow ListenTALKs to charge automatically when placed in the Docking Station. Also allow communication with a Windows computer equipped with the ListenTALK Software Suite.910111212131415Bottom: Charger Contacts (for Docking Station)3.5mm Headset/Microphone Port Leader ClipStatus LEDVolume Control & Menu NavigationMicro USB (for Battery Charging & Conguration)91011 Power Button & Menu Enter131415
9LISTENTALK DOCKING STATION TRAY QUICK REFERENCEPairing ButtonCreate a ListenTALK Group by inserting Transceivers into Leader and Participant Pockets, and then momentarily pressing the Docking Station Pairing Button. Note: Momentarily pressing the Docking Station Pairing Button uses the Leader’s existing Pairing Key. To create a new Pairing Key, press and hold the Pairing Button for ve seconds (also see Page 15).Pairing IndicatorPairing Indicator will ash during pairing, then turn solid momentarily and nally extinguish when the pairing process is completed successfully. The Pairing Indicator and Status Indicator will both ash and then extinguish during New Pair Key generation (see Page 21).Status IndicatorStatus Indicator lights during Status Button activation.Status ButtonPress and hold the Status Button to illuminate the ListenTALK Graphic Displays for Group identication and individual ListenTALK information.Leader PocketUsed for charging, pairing and programming. Leader Clip StorageSnap unused Leader Clips onto these storage tabs.Participant PocketsUsed for charging, pairing and programming. 1234567Leader Clip StorageLeader PocketPairing ButtonPairing IndicatorStatus IndicatorStatus Button615234Participant Pockets7
10LISTENTALK DOCKING STATION TRAY QUICK REFERENCEHandles Handles for holding the Docking Station Tray.USB PortConnect to Windows computer to program, pair and manage inventory of ListenTALK Transceivers using the ListenTALK Software Suite. Power ConnectorConnect the Power Supply to this Power Connector and the Power Cord to any standard AC outlet (100/240 VAC, 50/60 Hz). Intelligent Cable Management Unit Mounts (LA-382)The Optional Docking Station Intelligent Cable Management Unit fastens to these holes. Wall-Mounting SlotsMount two screws with ¼” heads 6-inches apart on a wall. Slip Docking Station 16 onto screw heads.89101112Wall Mounting Slots8HandlesIntelligent Cable Management Unit Mounts (LA-382)USB Port Power Connector9 101112
11LISTENTALK TRANSCEIVER SPECIFICATIONS*PhysicalDimensions (H x W x D) with Belt Clip 10 x 5.4 x 2.4 cm (3.93 x 2.13 x 0.93 in.) Dimensions (H x W x D) less Belt Clip 10 x 5.4 x 1.6 cm (3.93 x 2.13 x 0.63 in.)Weight 79 g (2.79 oz.)Ship Weight 206 g (7.20 oz.) with 454 g (1.0 lbs.) minimumEnclosure material PC ABS PlasticIndicators Display - 64 x 128 OLED, Variable brightness LED – RED/White multifunction (Mute, Charge Status) User Controls Volume up, Volume Down, Talk, Power/Status, Talk Modes, PairingProgramming Via software and USB port on Transceiver or via software and USB port on Docking StationConnectionsHeadset – 3.5mm TRRS, CTIA complaint USB – Micro USB, Control and Charging Charger- 4 Contact, Control and ChargingAudioHeadphone OutputSpeaker load 16 - 32 ohm loadMax output power 67 mW, 16-ohm load, Threshold of ClippingSidetone AdjustableMicrophone InputCompatibility Electret, external bias Bias 3 volt, 2 mA Current MaximumSensitivity requirement -28 to - 50 dBV/Pa Internal MicrophoneSwitching Auto detect on jack insertion or Manual Maximum input level 109 DBSPLGain Adjustable, 30 dB rangePurpose Accepts Listen Technologies Headsets or standard smart-phone headsets. Can be used as a Mic/Line input (See “Mic Select” Menu Choices on Page 19)ConnectorNominal Input Level for Line Source -10dBu (0.24 volts)SystemFrequency Response 40 Hz to 15 kHz +/- 3dB, 22kHz low pass lter SNR 70 dB, A- weighted, Threshold of ClippingTHD 0.5% @ 1kHz, 22kHz low pass enabledHeadset/Microphone PortTip Headset Left +First Ring Headset Right +Second Ring Common/Ground/-Sleeve Mic/Line Input +
12RadioOperating Frequency North America – 1920 to 1930 MHz Europe – 1880 to 1900 MHzAverage Power North America – 4 mW Europe – 10 mWTypical Range North America – Indoor 100 m, Outdoor 200 m, depending upon conditionsEurope – Indoor 150 m, Outdoor 300 m, depending upon conditionsModulation GFSK – FHSS TDD/TDMA/DCASecuritySubscription – 40 bit (Pin Free) Authentication – 32 bit Encryption – 64 bitPower & Battery ManagementBattery type Lithium – ion, rechargeable non-proprietary removable, 1200 mAh Optional - 3 AAA Battery CompartmentTypical operate timeLi-Ion - Participant Mode – 12 Hours AAA – Participant Mode – 7 HoursLI-ion – Leader Mode – 7 hoursAAA – Leader Mode – 4 hoursTypical charge time 4 Hours Power save modesPower down on loss of signalPower down on disconnection of headset (1 min)Power down on chargingEnvironmentalTemperature - Operation -10° C (14° F) to 40° C (104° F)Temperature - Storage -20° C (-4° F) to 50° C (122° F)Relative Humidity 0 to 95% relative humidity, non-condensingLISTENTALK TRANSCEIVER SPECIFICATIONS CONTINUEDComplianceStandards Pending (FCC part 15, ICS-03, CE, RCM, RoHS, WEEE)* Specications subject to change without notice.
13PhysicalColor Black, Chrome Buttons, Red Leader PocketDimensions (H x W x D) 50 x 192 x 375 mm (1.97 x 7.56 x 14.77 in.)Unit Capacity 16 UnitsUnit Weight 1.73 kg (3.8 lbs.)Ship Weight 2.59 kg (5.7 lbs.)PowerPower Supply Input 100-240VAC, 50-60 HzPower Supply Output 12 VDC, 5.0 A, 60 WPower Supply Connector 5.5 mm (0.22 in.) OD x 2.3 mm (.09 in.)) ID, barrel typePower Cord 182.9 cm (72 in.) Input Power Cord, 109.3 cm (43 in.) Output CordLISTENTALK DOCKING STATION 16 SPECIFICATIONS*ComplianceStandards UL, CE, RCM, RoHS* Specications subject to change without notice.InterconnectionsConnection/s USB type BPower
14PhysicalCase Color Gray & ChromeTray Color Black, Chrome Buttons, Red Leader PocketDimensions (H x W x D) 190 x 350 x 465 mm (7.48 x 13.78 x 18.31 in.)Unit Capacity 16 UnitsUnit Weight 5.13 kg (11.3 lbs.)Ship Weight 5.95 kg (13.1 lbs.)PowerPower Supply Input 100-240VAC, 50-60 HzPower Supply Output 12 VDC, 5.0 A, 60 WPower Supply Connector 5.5 mm (0.22 in.) OD x 2.3 mm (.09 in.) ID, barrel typePower Cord 182.9 cm (72 in.) Input Power Cord, 109.3 cm (43 in.) Output CordLISTENTALK DOCKING STATION CASE 16 SPECIFICATIONS*InterconnectionsConnection/s USB type BPowerCompliancePower Supply UL, CE, RCM, RoHS* Specications subject to change without notice.LISTENTALK SYSTEM SETUPMount and Connect the Docking StationListenTalk Transceivers may be operated with or without a Docking Station. If your system does not have a Docking Station, please proceed to “Prepare and Charge Each ListenTalk Transceiver” (next). Mount the Docking Station on a at surface. Connect the Power Supply to the Docking Station and to any standard AC outlet (100/240 VAC, 50/60 Hz). To program the Docking Station and its Transceivers via computer (USB) install the ListenTALK Software Suite (see Page 21).
15LISTENTALK SYSTEM SETUP CONTINUEDPrepare and Charge the ListenTALK TransceiversRemove the protective screen cover and clear plastic battery isolation tab from each Transceiver. Charge Transceivers in the Docking Station or connect each Transceiver’s Micro USB to a USB charger. When 100% charged, a Transceiver’s Status Indicator is solid. Alternately, insert the optional Alkaline Battery Pack and three AAA size alkaline batteries.Create a ListenTALK LeaderEach ListenTALK Transceiver can be a Leader or a Participant. The default mode is Participant. To create a Leader, turn on any Transceiver and place a red Leader Clip on the Transceiver. To create a Sub-Leader, place a Leader Clip on a Participant Unit and pair to the Leader.Create a ListenTALK Group by Pairing TransceiversA ListenTalk Group consists of at least one Leader and an unlimited number of Participants and Sub-Leaders (Sub-Leaders are optional). Create a ListenTalk Group by Pairing a Leader with Participants and Sub-Leaders. Pairing With a Docking StationPlace the Leader into the red Docking Station pocket. Place Participant and Sub-Leader Transceivers into the black Docking Station pockets (see diagrams on Page 9). Momentarily press the Pairing Button on the Docking Station. Pairing Indicator will ash during pairing, then turn solid momentarily and nally extinguish when the pairing process is completed. To pair more than 15 Participants and Sub-Leaders, repeat the process using the same Leader.Pairing Without a Docking Station – Near-Field Communications MethodPress and hold the Leader’s Right Soft Button to initiate Pairing Mode. Then, Pair Participant and Sub-Leader Transceivers to the Leader by touching the back of the Leader to the back of each Participant and Sub-Leader. Upon successful pairing, the Participant or Sub-Leader will beep and display a link symbol on its Graphic Display. Press and hold the Leader’s Right Soft Button again to exit Pairing Mode.Create Additional ListenTALK GroupsAn unlimited number of ListenTalk Groups may be created by repeating these steps. Up to 10 groups may be operated simultaneously in one area.Adding Participants to an Existing GroupWith a Docking Station, simply place the existing Leader and new Participant or Sub-Leader Transceivers into the Docking Station and press the Pairing Button momentarily. To add Participants without a Docking station, place the Leader into Pairing Mode and touch the back of the Leader to each new Participant or Sub-Leader. Connect Ear Speakers or HeadsetsConnect headsets to each Transceiver. Participants may use the Transceiver’s built-in microphone. Leaders and Sub-Leaders should use a microphone-equipped headset in noisy environments. Pairing Button
16LISTENTALK TRANSCEIVER – GENERAL OPERATION General OperationBelt Clip and LanyardTo use the Lanyard, snap its metal ring in and up in the slot at the top of the Belt Clip. Then, adjust the Lanyard to a comfortable length and slip it over the user’s head. Alternately, simply slide the Belt Clip over a user’s belt. Power ButtonPress and hold the Power Button for one second to turn the Transceiver on. Press and hold the Power Button for three seconds to turn it o. While a Transceiver is powered on, a momentary Power Button press will display the Transceiver’s status for three seconds.Volume ButtonsPress the Volume Up or Volume Down button to increase or decrease the volume.Transceiver Display and StatusThe Display will extinguish automatically after a few seconds. Press the Power Button momentarily to check Transceiver Status. Press any button (i.e. Volume Up/Down) to activate the Display for that function. Function buttons operate normally even when the Display is o.Battery Status, Charging and Battery ReplacementThe Status Indicator will ash slowly when the Transceiver needs to be charged. Rechargeable ListenTALK Transceivers may be charged in the Docking Station. To charge an individual Transceiver, connect a USB charger to its Micro USB port. To replace batteries on Transceivers equipped with the optional Alkaline Battery Case, depress the button on the battery door to access the Battery Compartment. Insert three AAA size alkaline batteries.Internal MicrophoneIn quiet environments, both Leader and Participants may use the Transceiver’s Internal Microphone. Microphone-equipped headsets are best for noisy environments visit www.listentech.com/assistive-listening/listentalk/transceiver-headsets/ Participant ButtonsPress and hold the Talk Button to speak. Release to mute. Participant can speak to the entire Group or only to the Leader depending on the Talkback Mode set by the Leader (see Page 17). The Participant Talk Button does not function when the Leader chooses “O” mode. Only one Participant can speak at a time. Soft Buttons are disabled on Participant Transceivers.Leader ButtonsPress and release the Talk Button to toggle between Talk and Mute. It is not necessary to hold down the Leader’s Talk Button. The Leader congures ListenTALK Talkback Modes as described on Page 17. The Leader also controls Group Pairing and passes the Group Name and Pair Key to Sub-Leaders and Participants.Sub-Leader ButtonsThe Sub-Leader’s Talk Button operates like that on a Leader. A Sub-Leader can Pair new Sub-Leaders and Participants making them members of a Group. In so doing, the Sub-Leader passes on the Group Name and Pair Key from the Leader.
17LISTENTALK SYSTEM TALKBACK MODESPress and release the Leader’s Left Soft Button repeatedly to toggle among the three Talkback Modes. In O Mode, Participant and Sub-Leader Talkback is disabled. In Leader Mode, only the Leader can hear Participant and Sub-Leader questions. In Group Mode, Participant and Sub-Leader questions are broadcast to the entire Group. The Leader’s Graphic Display indicates Talkback Mode (see below). Only one Participant or Sub-Leader can speak at a time. RespondParticipants can listen and respond to leader onlyDiscuss Participants can listen and respond to leader and groupListenParticipants in listen only mode3 PARTICIPANT MODES3 PARTICIPANT MODESLISTENParticipants in listen only modeRESPONDParticipants can listen and respond to leader onlyDISCUSS Participants can listen and respond to leader and groupO Mode – Leader’s Display has No ArrowsParticipants and Sub-Leaders can listen to the Leader but cannot respond.Leader Mode – Leader’s Display has Left ArrowParticipants and Sub-Leaders can listen to Leader and pose questions to the Leader. Group Mode – Leader’s Display has Left and Right ArrowsParticipants and Sub-Leaders can listen and respond to the Leader and other Group members.Operation with Leader and Sub-LeaderListenTALK Groups have one Group Leader and an unlimited number of Sub-Leaders and Participants. A single Sub-Leader is useful for classes with dual instructors or tour groups led by more than one person. A Group with one Leader and multiple Sub-Leaders is a versatile wireless intercom for event production, sporting activities and training sessions and it can facilitate workgroup collaboration in warehouses, manufacturing environments or construction sites. Sub-Leaders can Pair with new Sub-Leaders or Participants, making them members of a Group and passing the Group name and Pair Key from the Leader. Also see Applications on Page 22.
18LISTENTALK SECURITYConversations within a ListenTALK Group are encrypted by a unique Pair Key which separates Groups from one another and ensures secure conversations within each Group. The Pair Key is generated by the Group’s Leader and shared with each Sub-Leader and Participant. When Sub-Leaders add new Transceivers to a Group, they pass the Leader’s Pair key to these new group members.ListenTALK Pair Key security may be congured with the ListenTALK Software Suite or through the Leader’s New Pair Key menu choices as described next.Never – Normal Security (Default)By this (default) choice the Pair Key never changes within a Group. This enables secure communication within a Group while allowing unrestricted Group expansion and is a good choice for venues like museums where the number of Participants may vary from tour to tour. 8 Hours, 4 Hours or 1 Hour – High SecurityBy this choice, the existing Pair Key is maintained when expanding a Group within the chosen time window. After the time window expires, the Leader will generate a new Pair Key when it Pairs with a Sub-Leader or Participant making them part of a new Group. This enables expansion of an existing Group but only within the chosen time window.Always – Highest SecurityBy this choice, the Leader will always generate a new Pair Key when it Pairs with a Sub-Leader or Participant making them part of a new Group. This disables the expansion of an existing group and is a good choice for high-security venues. Resetting a Group’s Pair KeyIt is possible to reset a Group’s Pair Key without changing the Group Name. This may be useful when a Transceiver is misplaced and you want to exclude that Transceiver from the Group thereby preventing it from listening to or taking part in conversations.To reset the Pair Key for a ListenTALK Group, place the Leader, Sub-Leader(s) and Participants into their respective Docking Station pockets. Then, press and hold the Docking Station Pairing Button for ve seconds. The Paring Indicator and Status Indicators will ash momentarily and then turn solid indicating success. The ListenTALK Software Suite can also implement this process. To reset the Pair Key for a ListenTALK Group without a Docking Station, set the Leader’s New Pair Key menu choice to “Always”. Then, repeat the Near Field Communication pairing operation for all Transceivers in a Group. Note that the Docking Station and Software Suite force a New Pair Key without regard to the Leader’s New Pair Key menu choice.LISTENTALK TRANSCEIVER PROGRAMMINGListenTALK Transceivers may be programmed by placing them in the Docking Station and connecting the Docking Station USB Port to a Windows computer equipped with the ListenTALK Software Suite. An individual ListenTALK Transceiver may be programmed by connecting its Micro USB to the USB port on a Windows computer equipped with the ListenTALK Software Suite. An individual ListenTALK Transceiver may be programmed by pressing specic buttons on the Transceiver while monitoring its Graphic Display. Programming choices are described in the following topic.
19Programming an Individual ListenTALK Transceiver Without a ComputerAccessing the ListenTALK Transceiver MenuTurn on the Transceiver. Then, simultaneously press and hold the Power Button and Volume Down Button for about three seconds to access the Programming Menu. The Display will say “Main Menu” at the top left. The Transceiver will automatically exit the Menu after 20 seconds of inactivity.Navigating the MenuScroll through Menu Items using the Volume Up and Down Buttons. The Display shows the current Menu Item in large type. The previous and next Menu Items are displayed in smaller type above and below the current Menu Item. Press and momentarily hold the Right Soft Button to access a Menu Item. Then, scroll through options for this Menu Item using the Volume Up and Down buttons. To choose an option, press and momentarily hold the Right Soft Button again. The Menu Item will display a check mark to conrm your choice. Then, press and momentarily hold the Left Soft Button to exit this Menu Item.Exiting the ListenTALK Transceiver MenuTo exit the Transceiver menu and save your choices, press the Left Soft Button twice. The Display will show “Updated” to conrm that your choices have been saved.Transceiver Menu ChoicesMic SelectAuto (default): Automatically selects an external mic, if present, or the ListenTALK’s internal mic if no external mic is detected. Internal: Forces force use of the ListenTALK’s internal microphone.External: Forces use of an external microphone.Line: Allows use of an external, -10dBu line-level source. Mic GainAuto (default): Appropriate for the Transceiver’s internal microphone and most external microphones. Numeric: To manually adjust the gain for an external microphone or line-level source, scroll up or down for up to ±12dB of increase/decrease in 3dB increments.BrightnessAuto (default): Uses the ListenTALK’s Light Sensor to adjust Display brightness. Bright or Dim: Permanently adjusts the display brightness.O: Turns the display o during normal use. (Volume Up & Down, Talk Button remain functional).Auto PowerOn (default): The Transceiver will automatically turn o and charge when it is returned to the Docking Station and automatically turn on when it is removed from the Docking Station. O: Control the Transceiver’s on/o status manually.
20Auto O30 Minutes (default): Turns the Transceiver o after 30 minutes of inactivity (no link to Leader). 20 Minutes or 10 Minutes: Turns the Transceiver o after 20 or 10 minutes of inactivity.O: Disables the Auto O function.JacksenseOn (default): Turns on the Transceiver when a headset is connected to the Headset/Microphone Port; turns o the Transceiver when the headset is disconnected.O: Control the Transceiver’s on/o status manually.SidetoneNormal (default): A talker hears their own voice at a normal level in their own headset.Quiet or Loud: Decreases or increases the level of a talker’s voice in their own headset.New Pair KeyThis menu choice – which only functions on a Leader - controls ListenTALK New Pair Key security. Please see ListenTALK Security on Page 18 for a discussion of this menu choice. Mode SelectUse Leader Clip (default): You must insert a Leader Clip to convert a Transceiver into a Leader.Force Leader: Converts a Transceiver into a Leader without a Leader Clip. LanguageEnglish (default): The default language for the Menus is English.Espanol, Duetsch, Français; Presents Menus in Spanish, German or French.Reset DeviceNo (default): Maintains existing menu choices, Group name and Pair Key.Yes: To reset the ListenTALK to all factory default settings, choose Yes.LISTENTALK DOCKING STATION OPERATION (SEE PAGES 9 - 10) The ListenTALK Docking Station operates as a charger and programming station and provides convenient storage for ListenTALK Transceivers. Mount the Docking Station on a at surface. Connect the Power Supply to the Docking Station and to any standard AC outlet (100/240 VAC, 50/60 Hz). Place ListenTALK Transceivers into the Leader and Participant Pockets to charge and program the Transceivers.Creating a ListenTALK Group with the Docking StationTo create a Leader, or Sub-Leader snap a red Leader Clip onto any Transceiver. Omit the Leader Clip from Participant ListenTALKs. Place the Leader in the Docking Station’s red Leader Pocket. Place Sub-Leader(s) and Participants in the Docking Station’s black Participant Pockets. To create a Group, Pair the Leader with Sub-Leader(s) and Participants by pressing the Pairing Button momentarily on the Docking Station. The Pairing Indicator will ash during pairing, then turn solid and nally extinguish when the pairing process is completed.
21Resetting a Group’s Pair Key with the Docking StationTo reset the Pair Key for a ListenTALK Group, place the Leader, Sub-Leader(s) and Participants into their respective Docking Station pockets. Then, press and hold the Docking Station Pairing Button for ve seconds. The Paring and Status Indicators will ash momentarily and then turn solid indicating success. Checking ListenTALK Status with the Docking StationPress the Docking Station Status Button. The Status Indicator will illuminate and the individual ListenTALK Graphic Displays will show ListenTALK Transceiver ID, Group name, Group number, battery status, signal strength and other information. LISTENTALK ADVANCED FEATURESUsing Multiple ListenTALK GroupsEach ListenTALK Group operates on its own communications channel. You may create an unlimited number of ListenTALK Groups and up to ten Groups may operate without interference within a given area. ListenTALK Groups have one Group Leader and an unlimited number of Sub-Leaders and Participants. Communication within a Group is encrypted by a unique Pair Key making ListenTALK an ideal choice for facilities that need secure communications for simultaneous translation, tour-guide use and other applications. Please see “ListenTALK Security” on Page 18 for more information.Charging and Battery ReplacementRechargeable ListenTALK Transceivers may be charged in the Docking Station. To charge an individual Transceiver, connect a USB charger to its Micro USB port. To replace batteries on a non-rechargeable Transceiver, depress the button on the battery door and slide the battery door downwards. Insert three AAA size alkaline batteries.Updating ListenTALK FirmwareListenTALK Transceiver rmware updates are available through the ListenTALK Software Suite.LISTENTALK SOFTWARE SUITEThe ListenTALK Software Suite allows a Windows computer to program a ListenTALK system and check ListenTALK status. After installation, the software will automatically connect to any Docking Station or individual Transceiver connected to the computer’s USB port.ListenTALK Software Suite features include complete setup, inventory management, group creation and naming. The suite includes an extensive help le.
22LISTENTALK ACCESSORIESA wide variety of accessories enable ListenTALK systems to be congured for many dierent applications. A complete list and full description of ListenTALK accessories may be found at: www.listentech.com/assistive-listening/listentalk/Docking Station Case 16The Docking Station Case has the same features as the Docking Station Tray 16 in a convenient portable form.ChargersFor applications that do not require Docking Station programming features, Listen oers a one-port or four-port USB charger.HeadsetsSeveral varieties of headsets are available allowing ListenTALK usage in quiet and noisy environments. ListenTALK Transceivers accept third-party earphones and microphone-equipped earphones through their 3.5mm Headset/Microphone Ports. ListenTALK Transceivers include a built-in microphone which may be used by Participants in quiet environments.Other AccessoriesOther accessories include a spare Lithium-Ion Rechargeable Transceiver Battery Pack, a AAA Alkaline Battery Compartment and a Transceiver Protective Case.LISTENTALK APPLICATIONSTour Guide SystemA ListenTALK System is ideal for use as a museum, factory or other facility tour-guide system. Create a ListenTALK Group as described on Page 15. Press and release the Leader’s Talk Button to toggle between Talk and Mute. Press and hold a Participant Talk Button to talk to the Leader or Group as dened by the Leader’s choice of Talkback Modes (see Page 17).Tour Guide System with Leader and Sub-LeaderA second ListenTALK Leader, known as a Sub-Leader, is useful for two-instructor tours, classrooms or any application where a second Leader will accompany a group and speak to all Group members. Insert a red Leader Clip onto a Transceiver and Pair it to the Leader (see Page 15) to create a Sub-Leader. The Leader controls the Group name, Pair Key and Talkback Modes. The Sub-Leader Talk Button toggles between Talk and Mute modes. Sub-Leaders can Pair with new Sub-Leaders or Participants, making them members of a Group and passing the Group name and Pair Key from the Leader.Training and CollaborationA ListenTALK System with multiple Sub-Leaders is ideal for training in a corporate or sports setting. Choose a noise-cancelling, microphone-equipped headset when needed for noisy environments and set the ListenTALK System Talkback Mode as desired to restrict or enable talkback from Sub-Leaders and Participants (see Page 17).Simultaneous TranslationIt may be desirable to create two, separate ListenTALK Groups so that Participants speaking one language are not confused by translation into a second language. For this application, create two separate ListenTALK
23Groups in a normal manner as described on Page 15. The ListenTALK Software Suite allows Groups to have descriptive names such as “English” and “Spanish”. Wireless IntercomTwo or more ListenTALK Transceivers may be used as a versatile wireless intercom for event production, sporting activities and training sessions and it can facilitate workgroup collaboration in warehouses, manufacturing environments or construction sites. Create a ListenTALK Group with one Transceiver as Leader and the other Transceivers as Sub-Leaders to enable hands-o, full-duplex conversations.The Talk Button on a Leader or Sub-Leader is a toggle – touch once to talk; touch again to mute. This allows a Leader and a Sub-Leader to hold a hands-o, full-duplex conversation (both in Talk Mode). If a second Sub-Leader presses their Talk Button, they take over the conversation and the rst Sub-Leader automatically mutes. Multiple Sub-Leaders can hold a conversation with the Leader in this manner while other Sub-Leaders listen. To enable this capability, the Leader must choose “Group Mode” using their Left Soft Button. Also see “Operation with Leader and Sub-Leader” on Page 17.LISTENTALK SYSTEM TROUBLESHOOTINGThe ListenTALK Has No PowerMake sure the ListenTALK has a fully charged battery or is connected to a standard USB charger. Make sure the Power Button on the top of the Transceiver has been pressed to turn the Transceiver ON. If this does not work, make sure the battery is installed properly and/or install a replacement battery. There is No AudioCheck that the ListenTALK is on the same Group with other Participants and the Leader. Make sure the Volume Control is turned up to at least 25%. Conrm that the headset is plugged in all of the way. Audio is DistortedVerify the audio on the transmitter is not turned up too loud; this will cause distortion. Insure the headset connectors are pushed all the way into the Headset/Microphone Port on top of the Transceiver. Try a dierent headset. I Cannot Pick Up the Signal on My ListenTALKCheck to make sure the ListenTALK Leader and Participants are members of the same group.I Can Pick up the Signal on the ListenTALK, but it Sounds like it’s not Tuned in.Check the ListenTALK Leader and Participant and conrm members of the same group and move closer to the Leader. My Battery is Not Charging (Rechargeable ListenTALK Transceivers).Verify the clear plastic pull tab has been removed from the ListenTALK battery door engaging the battery connections. Make sure the battery is installed properly and that the Transceiver is fully inserted into the Docking Station pocket. If using a USB charger, try another USB cable. Check the charging device to verify it is plugged in the proper power outlet and power is available at the outlet. If this does not work, install a replacement battery.I Want to Run the ListenTALK Transceiver from a USB ChargerSimply plug any standard USB charger into the Micro USB connector on the side of the ListenTALK Transceiver.
24FCC STATEMENT AND INDUSTRY CANADA STATEMENTFCC StatementThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interferencereceived, including interference that may cause undesirable operation.This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.FCC and IC Notice •FCC ID and IC ISED certification notice can be found inside the battery compartment or in the product menu.oThe product menu can be access by simultaneously pressing the volume down and power buttons.oThe FCC ID and IC ISED is accessed by pressing the volume down button until the “About” menu is displayed and pressing the check mark soft button.•FCC ID et avis d’attestation IC ISED se trouvent à l’intérieur du compartiment des piles ou dans le menu produits.oLe menu produit peut être l’accès en appuyant simultanément sur la diminution du volume et le bouton power.ol’ID FCC et IC ISED est accessible en appuyant sur le bouton volume faible jusqu’à ce que le menu "Informations" s’affiche en appuyant sur le bouton doux case à cocher. RF Exposure Warning •This equipment complies with FCC and IC radiation exposure limits set forth for body worn portable devicesin an uncontrolled environment.•This equipment may be safely worn and operated handheld or next to your body such as on a lanyard orclipped to clothing.•Cet équipement est conforme à la FCC et IC limites d’exposition aux rayonnements dénies pour appareilsportables corps portés dans un environnement non contrôlé.•Cet équipement peut être porté et exploité suivante à votre corps comme sur une longe ou ordinateur depoche ou découpé aux vêtements en toute sécurité.
25ICES Statement This device complies with ICES-003 class B. This device complies with Industry Canada’s license-exempt RSS Standards. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme à la classe B de l’ICES-003 Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence (s). Son utilisation est soumise aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d’interférences et (2) cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l’appareil. CAN ICES-3 (B)/NMB-3(B)WARRANTYPlease visit www.listentech.com/support/warranty/ for warranty and service information.CONTACT INFORMATIONLISTEN TECHNOLOGIES 14912 Heritage Crest Way, Bludale, Utah 84065-4818 USAPhone: +1.801.233.8992 Toll-Free: 1.800.330.0891 www.listentech.com Copyright © 1998 - 2017 Listen Technologies Corporation. All rights reserved.20170915
26LISTEN TECHNOLOGIES 14912 Heritage Crest Way, Bludale, Utah 84065-4818 USA Phone: +1.801.233.8992 Toll-Free: 1.800.330.0891 www.listentech.comCopyright © 1998 - 2017 Listen Technologies Corporation. All rights reserved.

ListenTALK-User-Manual

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