Listen Technologies MSF0001 Assistive Listenting System for Hard of Hearing User Manual Microfield Manual 2

Listen Technologies Corporation Assistive Listenting System for Hard of Hearing Microfield Manual 2

Users Manual Revised

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Date Submitted2003-11-21 00:00:00
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MicroField
User Manual
Contents
Introduction ........................................................................................................................................ 1
MicroField Key Features............................................................................................................... 3
Important Notes About Your MicroField .................................................................................... 4
MicroField Channels............................................................................................................... 6
Instructions For First-Time Users.......................................................................................... 7
General Functions......................................................................................................................... 8
Turning the Unit On and Off................................................................................................. 9
Operational Overview - Connections and Controls ........................................................... 10
MicroField’s Display ............................................................................................................. 11
Adjusting Volume ................................................................................................................. 12
Enabling the Automatic Shut-Off Function ...................................................................... 13
Returning to Factory Defaults ............................................................................................ 14
Charging the Batteries ......................................................................................................... 15
Using the Power Supply ....................................................................................................... 16
Replacing the Batteries ........................................................................................................ 17
Applications:
1. Using MicroField for Rebroadcasting .................................................................................. 19
Setting Up The Transmit Channel ....................................................................................... 19
Important Notes ............................................................................................................... 20
Transmitting to a Phonak MicroLink or MicroEar Receiver .......................................... 22
Transmitting to other 216MHz FM Receivers ................................................................ 23
Setting up MicroField For Use With an External 72MHz Transmitter and Receiver .. 24
Setting up the Receive Channel .......................................................................................... 26
Important Notes ............................................................................................................... 27
Finding a Receive Channel Using Automatic Search ..................................................... 28
Finding a Receive Channel Using Manual Search .......................................................... 29
Storing a Preset Channel ................................................................................................. 30
Selecting a Preset Channel For Use ................................................................................ 31
Locking Preset Channels .................................................................................................. 32
Using the Infrared (IR) Receiving Cable ......................................................................... 33
2. MicroField as a Receiver ...................................................................................................... 34
Important Notes ................................................................................................................. 35
Using the Headset Jack ..................................................................................................... 36
Using the Optional Speaker .............................................................................................. 37
3. MicroField as a Transmitter ................................................................................................. 38
Using the Auxiliary Input With a Microphone .................................................................. 39
Using the Auxiliary Input With Your TV or Other Device ................................................. 40
Troubleshooting ................................................................................................................................ 41
Compliance Notice............................................................................................................................ 47
Appendix ........................................................................................................................................... 50
This page intentionally blank.
Introduction
Introduction
Welcome to the Phonak World of Wireless Communication!
Thank you for choosing MicroField! MicroField is a high-quality product from Phonak, a world
leader in hearing technology innovation and reliability. MicroField automatically finds audio
transmissions (such as from a teacher’s wireless transmitter, a theater sound system, or other
facilities providing wireless assistive listening) on any of three frequency bands. Once MicroField
finds the transmission, it sends the audio signal to you in one of several ways:
 Directly to your hearing aid (when equipped with a Phonak MicroLink or other type
216MHz receiver)
 To your personal transmitter and FM receiver
 To an earphone or neckloop
 To an optional speaker
MicroField has been designed to give you the easiest possible way to receive wireless audio transmissions for personal use and in public facilities.
MicroField Key Features
Receives audio on three frequency bands
 72-76MHz
 216-217MHz
 Multiple Infrared (IR) Channels
Can be used at literally thousands of facilities!
 Classrooms, theaters, cinema, places of worship, courtrooms, etc.
 Automatic and manual search modes
 Quickly recognizes/locates an FM / IR signal in a facility
Seven presets for regularly used transmission channels
 Ideal for classroom use, places of worship or your favorite theater
Automatically remembers the last volume setting for each preset plus the last searched
channel
50+ hours of battery life between charges
Easy-to-use LCD display shows battery condition, channel number, preset number, volume
setting and signal strength
Digital design for stable, crystal clear reception
Can be used indoors or outdoors
Important Notes About Your MicroField
MicroField is a highly versatile product. It can receive various types of audio signals and
uses a variety of methods to convert the signals to a form you can use. The unit can retransmit the signals directly to an FM or external receiver; it can send audio to a headset or
an optional loudspeaker; or it can send audio signals via auxiliary connections to an external transmitter that transmits to an FM receiver.
This manual frequently refers to “receive” and “transmit” channels. Please note that “receive” channels are frequencies received by MicroField from a portable, stationary or infrared transmitter in a room. A “transmit” channel is a channel MicroField uses to transmit to
your MicroLink, MicroEar or other FM receiver.
Wireless transmissions
on 216 MHz, 72 MHz
or Infrared
MicroLink, MicroEar or
other personal receiver
MicroField
Source: portable transmitter,
stationary transmitter, infrared
emitter (equipment in room)
Receive Channel
Transmit Channel
Important Notes About Your MicroField Cont.
When shipped, your MicroField is set to send audio to the headset jack. If you are planning
to use it with a MicroEar, MicroLink or other FM receiver, it must be set up for the way you
will be using it. See page 20 for more information.
Make certain that the batteries are charged overnight before using MicroField. See page 15.
After extensive use of your MicroField, you might want to restore the factory default settings to give you a fresh start on programming the unit. See page 14.
If you are planning to use MicroField in a theater or other location using infrared assistive
listening, the supplied IR receiving cable must be connected to the unit. See page 33.
Important Notes About Your MicroField Cont.
MicroField Channels
There are many places you can use your MicroField. These places
include places of worship, schools, cinemas, live theatres, stadiums, courtrooms and government meeting rooms. Many public
facilities provide transmitters that use specific channels to send
the audio from their sound systems to personal receivers or
portable listening devices. Your MicroField is designed to search
out these audio channels and then send them directly to your FM
receiver.
Your MicroField can pick up signals in three frequency bands:
72-76 MHz, 216-217 MHz, and infrared. For all of the possible
receiving channels, see the channel selection guide (Appendix B).
MicroField can also receive infrared signals. Infrared is available
in many cinemas, live theatres and courtrooms. See page 33 for
more information.
Instructions For First-Time Users
Unpack your new Phonak MicroField and make sure all components were included in the
shipment:
1. MicroField module (with 4 AA NiMH
rechargable batteries pre-installed)
2. Nylon case
3. Infrared receiving cable
4. Power supply for re-charging and/or powering
the unit
5. Headset (not shown)
If any components are missing, contact Phonak immediately. If any items were damaged in
shipping, retain the packing materials for inspection and contact the shipper. Phonak is not
responsible for damage incurred in shipment.
General Functions
General Functions
Turning the Unit On and Off
To turn on your MicroField, press and hold the ON button until you see the Phonak logo on the
display, and then release.
To turn the unit off, press and hold the OFF button until the display turns off.
If the I/O symbol is illuminated, your MicroField’s
auto-shutoff feature has been activated. See
page 13 for more information.
General Functions
Operational Overview - Connections and Controls
Use for controlling volume and
selecting channels
Use to select and
store presets or to
program the unit
Connect the provided
power supply here to
charge the batteries or
operate the unit
Press and hold until
display turns on (or off)
An infrared
receiving cable
(supplied)
connects here
Connect a headset,
neckloop, an optional
speaker, or a cable to your
72MHz transmitter here
10
Display indicates
channel, battery
status, program mode,
and preset lock
Use to automatically or
manually search for a
channel
Auxiliary devices connect here, such
as an environmental microphone or
a cable to your TV set
General Functions
MicroField’s Display
Indicates signal strength of
received audio channel
When illuminated, indicates
unit is in search mode
Indicates either the preset
number, channel number, or
relative volume setting
The battery symbol
indicates approximate
battery life remaining;
when flashing, shutdown
is imminent
When illuminated, indicates
unit is in transmit channel
programming mode
When illuminated,
indicates presets are
locked and new ones
cannot be stored
When illuminated,
indicates unit is in
auto shut-off mode
FULL MID
LOW
11
General Functions
Adjusting Volume
To increase or decrease the volume, press the UP or DOWN keys.
MicroField’s display will show a number between 0
and 25 indicating the relative volume level. The unit
will also remember volume settings for each preset.
Once you adjust volume to the desired level, the
volume level will automatically return the next time
you select that preset.
If CH appears in your MicroField’s display, your unit is
in the search mode. Wait about 7 seconds until CH
goes away, then you can adjust volume.
12
When using the manual search function, the UP and
DOWN keys momentarily become channel selection
keys. To change back to volume controls, wait 7
seconds - the CH indicator will go out and you can
again adjust volume.
General Functions
Enabling the Automatic Shut-Off Function
Your MicroField can be set up so that after 30 minutes of no receive signal, it will turn itself off.
To activate this feature, quickly* press and hold the On/Off button and then the UP button. The
I/O symbol will be displayed.
To turn off the automatic shut-off function, quickly* press and hold the On/Off button and then
press the DOWN button. The I/O symbol will be extinguished.
Note: Any time you plug a device into the AUX IN jack, the auto shut-off function is disabled.
The I/O symbol illuminates when the auto
shut-off feature is
activated.
*If you hold the On/Off button down too long, the unit will shut off. Turn it back on and try again.
13
General Functions
Returning to Factory Defaults
This feature restores the factory defaults to your MicroField. This is recommended if someone new
is going to use the unit or if you simply want to start over. When you restore the factory default
settings, the following occurs:
 All of the presets are programmed to channel 00 (they are
all cleared).
 The transmitting channel is set to channel 00.
 The auto shut-off function is turned off.
 The preset lock function is turned off.
To restore factory defaults:
Turn the unit off.
Press and hold the Preset button.
While holding the Preset button, press and hold the
On/Off button until you see the Phonak logo.
Release the On/Off button and the Preset button.
00 will be displayed.
14
While holding the Preset button, turn the
unit on to restore factory defaults.
General Functions
Charging the Batteries
To charge your MicroField’s batteries, connect the power supply to MicroField and then plug it into a
wall outlet. You will notice that the battery symbol flashes while it is charging. It will take 13 hours
to fully charge the batteries. When the batteries are fully charged, the unit will stop charging.
When not in use, it is best to leave your MicroField connected to the power supply to keep the
batteries fully charged (the unit loses charge over time even when off). Leaving the unit connected
to power will not damage the batteries.
You may use your MicroField unit while it is connected to the power supply.
The battery symbol
flashes while charging.
15
General Functions
Using the Power Supply
Your MicroField unit may be operated with batteries or connected to the power supply. To use
your unit with the power supply, simply connect the supply to the front of the MicroField unit and
connect to AC power. Use ONLY the power supply provided with your MicroField unit.
16
General Functions
Replacing the Batteries
You should change the batteries in your MicroField if the unit does not give you a sufficient
amount of time for your needs after being fully charged. MicroField uses four (4) AA NiMH rechargeable batteries. Only replace the batteries with the same type (NiMH) and a capacity of
1600mA or greater. Use good quality batteries.
To replace the batteries:
Turn the unit off.
Turn the unit upside down.
Use a Phillips screwdriver to remove the four
screws on the bottom of the unit.
Turn the unit right side up.
Carefully remove the lid.
Remove the old batteries.
The batteries are accessed by removing four screws
on the bottom of your MicroField
(continued on next page)
17
General Functions
Battery Replacement Continued
Replace with new NiMH batteries,
observing correct polarity.
Carefully replace the lid. Make sure it is
aligned correctly.
Turn the unit upside down.
Replace the four screws.
Charge the batteries for 13 hours before
first use.
WARNING: do not use alkaline batteries
in your MicroField. Charging alkaline
batteries may result in physical harm,
destruction of property and/or fire.
Phonak is not responsible for any damage
caused by improper battery use.
You can expect a new set of NiMH batteries to last between 1 and 3 years before requiring
replacement, depending on the usage.
18
Using MicroField for Rebroadcasting
Setting Up The Transmit Channel
19
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Important Notes
Your MicroField can receive audio signals and rebroadcast them directly to your MicroLink,
MicroEar or other FM receiver. However, when you first get your MicroField, it is set up only to
send audio signals to the headset jack. To use it with your MicroLink/MicroEar or with any other
FM receiver, you will need to go through the setup process outlined in this section. Please refer to
the following pages for more detailed information:
Transmitting to a Phonak MicroLink or MicroEar - Page 22
Transmitting to another brand 216 MHz FM Receiver - Page 23
Setting up MicroField For Use With an External 72 MHz Transmitter and Receiver - Page 24
20
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Other Information
Your MicroField’s transmission range is normally about 5 - 10 feet (1.5 - 3 meters). If a
cable is plugged into the AUX connector, the transmission range is increased to 30 - 40 feet
(9 - 12 meters).
When using MicroField for rebroadcasting, set its volume control at about 15 to ensure the
best audio levels. To change volume, use the controls on your hearing aid or receiver.
If you use your MicroField near a computer, the computer may cause interference which
will result in a noisy audio signal or no signal at all.
Note that the channel sequence is different when setting up the transmit channel than it is
with searching for receive channels. Your MicroField will cycle through the Phonak frequencies (see Appendix B), then through the remaining frequencies.
21
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Transmitting to a Phonak MicroLink or MicroEar Receiver
IMPORTANT: Before starting this procedure, verify that your Phonak transmitter is turned OFF and
MicroField is not near a computer or other device that generates RF energy. Your MicroField must
be running on batteries rather than the power supply.
Determine the channel of your MicroLink or MicroEar
(for example, 9).
Press PRESET and SEARCH at the same time on your
MicroField. PGM will appear on the display, indicating
the unit is ready to be programmed with a transmitting
channel. The display will show the current transmit channel. If no channel is programmed, 00 will be displayed.
Press UP until your MicroLink’s channel number appears
in the display.
Press PRESET. The channel will flash; the setting is
stored for immediate use. You will hear a clicking
sound during this process.
22
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Transmitting to other 216MHz FM Receivers
If using a personal transmitter, turn it off; your MicroField must be running on batteries rather
than the power supply.
Find your product in the channel selection tables in
Appendix B, and determine the MicroField channel
number that corresponds with your product. For
example, Phonic Ear #51 = MicroField Channel #29.
Press the PRESET and SEARCH buttons at the same
time on your MicroField. PGM will appear on the
display, indicating it is ready to program a channel
for transmitting. The display will show the current
transmit channel. If no channel is programmed, 00
will be displayed.
Press UP until the desired MicroField channel number appears in the display.
Press PRESET; the channel will flash and the setting is stored for immediate use. MicroField
will now transmit on that 216MHz channel (example: it now broadcasts on channel 29).
23
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Setting up MicroField For Use With an External 72MHz Transmitter and Receiver
If you are currently using a 72 MHz transmitter to broadcast signals to your FM receiver, you can
set up MicroField to work with your existing transmitter.
Your external 72 MHz transmitter broadcasts on a specific frequency,
which is then picked up by your FM receiver. In order for your transmitter to send the signal from MicroField to the FM receiver, you will
need to connect it to your MicroField using an auxiliary cable from
Phonak. You also must program MicroField so that it will work with
your transmitter.
Find your product in the channel selection tables starting on
page A-2, and determine the MicroField channel number
that corresponds with your product. For example, Listen
channel 17 is MicroField channel 7P.
Turn on your 72 MHz transmitter and make sure it is set to
the correct channel.
24
(continued on next page)
Using MicroField for Rebroadcasting - Setting the Transmit Channel
Setting up MicroField For Use With an External 72MHz Transmitter and Receiver cont.
Connect your transmitter to MicroField using the optional transmitter cable* from Phonak.
Plug in the cable between the headphone jack of your MicroField and the AUX (or mic)
input on your transmitter.
Press the Search and Preset buttons together. The
PGM symbol on the display will appear.
If no transmitting channel is selected, 00 will appear in the channel indicator; if your MicroField
was previously programmed, the transmitting channel number will be displayed.
Press the DOWN button to select the channel number of your transmitter.
Press PRESET. The channel will flash and the setting
is stored for immediate use.
*The optional cable should be purchased through Phonak.
25
Using MicroField For Rebroadcasting
Setting up the Receive Channel
26
Important Notes
MicroField will receive audio signals from a minimum of 5 feet (1.5 meters) from the transmitting
antenna to a maximum of approximately 1000 feet (305 meters), depending on the type of transmitter used.
When searching for audio signals, make sure your MicroField unit is not near a computer. Computers cause interference which may prevent your unit from finding a signal. When searching,
MicroField will step through all available channels in the sequence shown in the “MicroField”
column of Appendix B.
Refer to the following pages for specific Receive Channel set-up information:
Finding a Receive Channel Using Automatic Search - page 28
Finding a Receive Channel Using Manual Search - page 29
Storing, Using and Locking Presets - page 30
Using the Infrared Cable - page 33
27
Using MicroField for Rebroadcasting - Setting the Receive Channel
Finding a Receive Channel Using Automatic Search
When CH is illuminated, your
MicroField is in Search mode.
When SE is flashing, this indicates the unit is
searching for a channel.
28
To find an audio signal automatically, press the SEARCH
button momentarily. MicroField will search all available
frequencies for valid audio signals. “SE” will flash in the
display, indicating the unit is searching for a valid receive
channel, and the CH indicator will illuminate. When it finds
an audio signal*, it will stop on that channel and display the
channel number. Press the SEARCH button again within 5
seconds if this is not the receive channel you want (if you
wait longer than 5 seconds, the unit will start over when you
press SEARCH). If no receive signals are present, the unit
will continue to search - press UP or DOWN to stop. CH is
displayed when your MicroField is in the search mode. If you
are not successful in finding an audio signal, the facility may
be using infrared. See page 33 for more information.
*MicroField will not receive channels at or near its programmed transmit channel (see page 22). For example, if MicroField is
programmed to transmit on channel 52, it will not be able to receive on channel 52 or nearby channels. See the Interference
Chart in Appendix A for more information.
Using MicroField for Rebroadcasting - Setting the Receive Channel
Finding a Receive Channel Using Manual Search
To find an audio signal* manually, press and HOLD the Search
button until the CH symbol is shown on the display. Then,
press the UP/DOWN keys repeatedly until you find the desired
channel. Keep in mind that the first channel you find may not
have the clearest signal; you should tune to the exact channel
number of the desired audio signal by using the UP and
DOWN buttons. (See Appendix B for MicroField channel numbers.) After you have selected your channel, do not press any
buttons for 7 seconds; the UP/DOWN keys will revert to volume controls and the CH symbol will be extinguished.
If you are not successful in finding an audio signal, the facility may be using infrared. See page 33 for more information.
When CH is illuminated, your MicroField
is in Search mode. The CH indication will
go out after 7 seconds of non-use. Press
and hold SEARCH to re-enter the manual
search mode.
Use the UP/DOWN keys to manually
search for the clearest channel.
*MicroField will not receive channels at or near its programmed transmit channel (see page 22). For example, if MicroField is
programmed to transmit on channel 52, it will not be able to receive on channel 52 or nearby channels. See the Interference Chart
in Appendix A for more information.
29
Using MicroField for Rebroadcasting - Setting the Receive Channel
Storing a Preset Channel
MicroField allows you to store frequently-used channels into presets (P1 through P7). This gives
you the ability to quickly find the channel you use frequently. To store a preset:
Find the receive channel you want to store using the automatic or
manual search function. For example, if you want to store channel 18,
use search until channel 18 is displayed.
Press and hold the Preset button. The display will flash between P1
and the stored channel; the factory default channel is 00.
Momentarily press the Preset button to select the preset number you
want to program. As you step through the presets, the display will
alternately flash with the preset number and the programmed channel.
Press and HOLD the Preset button until the display flashes momentarily. This will program your desired channel (example: channel 18)
into the currently selected preset number.
To keep users from inadvertently selecting a preset*, program 00 into
the preset location by manually searching for channel 00.
30
*When 00 is programmed into a preset location, that preset is not available.
If the padlock symbol is
displayed, the presets are
locked and you cannot
store new presets. You
should consider locking
the presets after storing
them. See page 32 for
more information.
Using MicroField for Rebroadcasting - Setting the Receive Channel
Selecting a Preset Channel For Use
To select a preset, press and release the PRESET button
repeatedly until the desired preset number appears in the
display. There are a total of 7 preset locations available, P1
through P7. In addition to the 7 preset channels, the “last
searched” channel is also displayed. For example: the first
three presets are programmed and the last searched channel
was channel 52. Repeated pressing of the preset button
will result in the following selections: P1, P2, P3, 52, P1, P2,
P3, 52.
If no presets are available, you may program them. See “Storing Presets” on the previous page.
Caution: if you hold the preset button down for more than
two seconds, you will enter the preset programming mode.
You may lock the presets after they have been stored to prevent this - see page 32.
P1 P2 P3 52
Note: If channel 00 is
stored in a preset location,
that location will not be
displayed when you step
through the presets.
31
Using MicroField for Rebroadcasting - Setting the Receive Channel
Locking Preset Channels
Operating Your MicroField
Locking presets will prevent accidental erasure or changing of stored receive channels in the
presets. Press Preset and then the UP button to lock the presets. A padlock will appear in the
display indicating the presets are locked.
Press PRESET, then UP to lock preset channels
Press PRESET, then DOWN to unlock preset channels
Padlock symbol indicates the presets are locked and new
presets cannot be stored
To unlock the presets, press the Preset button and then the DOWN button. The padlock will disappear and you will be able to store new channels in the presets. When presets are locked, you
cannot store any new presets. However, you can still find out what is in a preset location by
pressing and holding the Preset button until the display flashes. This will cause MicroField to cycle
between the preset number and the channel that is stored in the preset. Press Preset momentarily
while the display is flashing to view what channels are stored in other presets.
32
Using MicroField for Rebroadcasting - Setting the Receive Channel
Using the Infrared (IR) Receiving Cable
Many cinemas, live theaters, courtrooms or similar places transmit audio signals to portable receivers
via infrared emitters. To receive these signals, you will need to use the infrared receiving cable with
your MicroField. Be sure to position the IR sensor so that Microfield can pick up the signal. If you
are not certain where the IR emitter is located, try different positions until
you get the strongest signal.
Plug the cable into the jack marked IR.
Attach the IR cable to your clothing,
MicroField’s nylon case, or other location.
Make sure the sensor is pointed toward the IR source (typically near the ceiling).
Use MicroField’s search function to find the IR signal (see
pages 28 and 29 for information on automatic and manual
search functions).
33
MicroField as a Receiver
34
MicroField as a Receiver
Important Notes
MicroField will receive audio signals from a minimum of 5 feet (1.5 meters) from the transmitting
antenna to a maximum of approximately 1000 feet (305 meters), depending on the type of transmitter used.
When using your MicroField, make sure the unit is not near a computer. Computers cause interference which may disrupt your reception.
Using the Headset Jack - page 36
Using the Optional Speaker - page 37
35
MicroField as a Receiver
Using the Headset Jack
Headset, Earphone, or Neckloop Use
Connect your headset, earphone or
neckloop to the headset jack when
using MicroField as a receiver.
MicroField can be connected to a headset, earphone or neckloop. Securely plug the device into
the headset jack. Stereo or mono mini (3.5 mm) plugs can be used. Adjust the volume to a comfortable listening level using the UP / DOWN buttons.
36
MicroField as a Receiver
Using the Optional Speaker
Phonak offers an optional speaker for your MicroField unit which fits in the carrying case. This
allows you to use your MicroField for personal soundfield applications. Plug the speaker cable into
MicroField’s headset jack. Position the speaker in the case so the speaker grid is facing outside.
After locating your receive audio signal (see pages 28-29), adjust volume to a comfortable level
using the UP / DOWN buttons.
37
Operating Your MicroField
MicroField as a Transmitter
38
MicroField as a Transmitter
Using the Auxiliary Input With a Microphone
To use the optional microphone, securely plug it into the
AUX IN jack. You should only use a microphone supplied
by Phonak for this purpose.
When you plug a device into the AUX IN jack, two additional functions are triggered in MicroField:
 The transmission range of the internal transmitter is
increased.
 The auto shut-off function (if enabled) is disabled.
39
MicroField as a Transmitter
Using the Auxiliary Input With Your TV or Other Device
Replacing the Batteries Cont.
MicroField can be directly connected to your TV set, DVD, CD
player, computer or other similar devices. This allows you to
listen to this device through your FM receiver via MicroField.
Connect the optional cable* to the AUX IN jack on your
MicroField. Connect the other end to your TV or other device.
When you plug a device into the AUX IN, two additional
functions are triggered in MicroField:
 The transmission range of the internal transmitter
is increased.
 The auto shut-off function (if enabled) is disabled.
40
*The optional cable should be purchased through Phonak.
Troubleshooting
41
Troubleshooting
When using MicroField for rebroadcasting,
my MicroLink / MicroEar
sounds distorted.
Troubleshooting
and FAQ
Your MicroField’s volume is too high. Set your MicroField’s volume control at 15, then use
the hearing aid to adjust volume.
When I press the Preset button, the display reads 00 and I can’t find any presets.
This is normal. The unit has been set to factory defaults. No channel or preset has been
programmed. You can find a channel using the Search functions - see pages 28 - 29; or
1 page 30.
you can program presets - see
When I repeatedly press the Preset button, not all 7 presets are shown.
This is normal. Only programmed presets (presets with channels other than 00) are shown.
How do I find out what is stored in a preset channel?
Press and hold the Preset button until it flashes. The display will alternately show the
preset number and the channel stored in that preset. Repeatedly press the preset button to
find your desired preset.
42
Troubleshooting
When I try to store a preset, the display flashes, but I cannot store the preset.
The presets are probably locked (look for the padlock symbol in the display). To unlock the
presets, see page 32.
The receive channel is shown in the Channel Selection Guide, but I cannot tune to this
channel.
MicroField will not receive channels at or near its programmed transmit channel (see Appendix A for details). For example, if your MicroField is programmed to transmit on channel
52, it will not be able to receive on channel 52 or nearby channels. These channels are
purposefully locked out by MicroField when you program the transmit channel.
Pressing Search causes the unit to search, but it never finds a channel.
There are no FM channels available. Try plugging in the IR receiving cable; the facility may
be using infrared transmission. If you still don’t find any channels, ask someone at the
facility whether they have a transmission available.
43
Troubleshooting
At a movie theater, we could not pick up the transmission.
Make sure the IR cable is plugged in all the way. Point the sensor around the room until
you get the signal. Sometimes the signal is behind you.
Tip: before entering the theater, set your MicroField to channel 91. Most theaters use
channel 91 or 92 for infrared transmissions.
The audio signal is distorted.
When searching for a channel, your MicroField may not stop at the clearest channel. Press
the Search button again within 5 seconds to find a clearer receive channel.
The channel indicator and signal strength dots go on and off.
You are getting a weak signal from the transmitter. Try moving to a different location to
receive a stronger signal.
44
Troubleshooting
The batteries are not charging.
Make sure you are using the correct power supply and that it is connected to a working
power outlet.
My batteries don’t last very long.
It is time to replace the batteries. See page 17.
My MicroField keeps turning off by itself.
The auto shut-off function may be enabled (the I/O symbol will be illuminated); see page
13. Or the batteries may be dead; try charging the batteries.
The unit is not turning off automatically.
Make sure the auto shut-off feature is enabled (the I/O symbol will be illuminated when it
is enabled). If the auxiliary cable is plugged into the AUX IN jack, the auto shut-off feature is disabled.
45
Troubleshooting
I need more transmission range on my MicroField.
To increase the transmission range, plug the auxiliary cable into the AUX IN jack.
How is the AUX IN jack wired?
Tip is the microphone input; Ring is a line input.
The microphone that is connected to the AUX IN does not work or is distorted.
You may be using the wrong type of microphone. Contact Phonak for assistance.
I can’t get the audio from my TV to MicroField.
This requires a special cable from Phonak.
Can I charge my MicroField in my car?
Yes. Use an adapter that provides a tip positive to the power jack.
46
Compliance Notice
47
Compliance Notices
Phonak MicroField
216 MHz transmission:
Compliance Notices
The MicroField transmitter is authorized by rule under the Low Power Radio Service (47 C.F.R. Part
95) and must not cause harmful interference to TV reception or United States Navy SPASUR installations. You do not need an FCC license to operate this transmitter. This transmitter may only
be used to provide: auditory assistance to persons with disabilities, persons who require language
translation, or persons in educational settings; health care services to the ill; law enforcement
tracking services under agreement with a law enforcement agency; or automated maritime telecommunications system (AMTS) network control communications. Two-way voice communications and all other types of uses not mentioned above are expressly prohibited.
Caution: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate Phonak equipment.
48
Compliance Notices
FCC Statement
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.
49
Appendix
50
N12
N13
N16
N17
N18
N61
N62
N52
N64
N65
N68
N69
N55
N72
N73
N57
N76
N77
N79
N60
N80
200
175
75
50
25
75
100
125
200
225
250
275
312
375
350
475
275
250
150
125
100
75
25
50
125
150
175
200
237
300
275
400
375
350
250
225
200
175
50
25
25
50
75
100
137
200
175
300
500
475
375
350
325
300
175
150
125
50
25
12
75
50
175
150
162
275
250
312
375
350
450
462
425
525
500
400
375
350
325
200
175
150
75
50
25
12
50
25
150
125
137
250
225
287
350
325
425
437
400
563
538
437
412
388
362
237
212
188
112
87
63
38
13
13
113
87
100
212
187
250
312
287
388
400
363
575
550
450
425
400
375
250
225
200
125
100
75
50
13
100
75
87
200
175
237
300
275
375
387
350
600
575
475
450
425
400
275
250
225
150
125
100
75
38
75
50
62
175
150
212
375
250
350
362
325
675
650
550
525
500
475
350
325
300
225
200
175
150
113
50
75
12
100
75
137
200
175
275
287
250
700
675
575
550
525
500
375
350
325
250
225
200
175
138
75
100
713
688
587
562
538
512
387
362
338
262
237
213
188
150
87
112
12
12
62
37
100
162
137
238
250
213
775
750
650
625
600
575
450
425
400
325
300
275
250
213
150
175
50
800
775
675
650
625
600
475
450
425
350
325
300
275
238
175
200
75
100
88
12
75
50
150
162
125
813
788
687
662
638
612
487
462
438
362
337
313
288
250
187
212
87
112
100
13
13
62
37
138
150
113
875
850
750
725
700
675
550
525
500
425
400
375
350
313
250
275
150
175
163
50
75
13
75
87
50
900
875
775
750
725
700
575
550
525
450
425
400
375
338
275
300
175
200
188
75
100
38
50
62
25
950
925
825
800
775
750
625
600
575
500
475
450
425
388
325
350
225
250
238
125
150
88
25
50
12
963
938
837
812
788
762
637
612
588
512
487
463
438
400
337
362
237
262
250
137
163
100
38
63
12
12
975
950
850
825
800
775
650
625
600
525
500
475
450
412
350
375
250
375
387
500
475
537
600
575
675
687
650
400
375
275
250
225
200
75
50
25
25
50
75
112
175
150
275
250
262
375
350
412
475
450
550
562
525
425
400
300
275
250
225
100
75
50
25
50
87
150
125
250
450
462
575
550
612
675
650
750
762
725
300
275
175
150
125
100
25
100
125
150
175
212
275
250
375
350
362
475
450
512
575
550
650
662
625
N09
N08
N69
N55
N72
N73
N57
N76
N77
N79
N60
N80
N05
216.7125
216.725
216.7875
216.8125
216.825
216.8875
216.9125
216.9625
216.975
216.9875
N04
N01
N02
N04
N05
N08
N09
N12
N13
N16
N17
N18
N61
N62
N52
N64
N65
N68
N01
Receiver
f(MHz)
216.0125
216.0375
216.0875
216.1125
216.1875
216.2125
216.2875
216.3125
216.3875
216.4125
216.4375
216.5125
216.5375
216.575
216.5875
216.6125
216.6875
N02
Transmitter
Appendix A: Interference Chart (Standard Phonak Frequencies 216 MHz)
Frequencies used in other rooms
75
100
125
150
275
300
325
400
425
450
475
512
575
550
675
650
662
775
750
812
875
850
950
962
925
25
50
75
100
125
250
275
300
375
400
425
450
487
550
525
650
625
637
750
725
787
850
825
925
937
900
75
50
25
50
75
200
225
250
325
350
375
400
437
500
475
600
575
587
700
675
737
800
775
875
887
850
100
75
25
50
175
200
225
300
325
350
375
412
475
450
575
550
562
675
650
712
775
750
850
862
825
175
150
50
25
100
125
150
225
250
275
300
337
400
375
500
475
487
600
575
637
700
675
775
787
750
275
287
400
375
437
500
475
575
587
550
225
237
350
325
387
450
425
525
537
500
Interference certain
Interference likely, keep max. distance
Reduced range, keep distance as large as possible
12
75
50
112
175
150
250
262
225
75
63
37
100
75
175
187
150
Potential interference in neighboring rooms
Potential interference in the same room
No interference
275
263
150
175
113
50
75
13
Appendix B: Channel Selection Guide
To use this guide, find the channel number of your product and note the corresponding channel
number in MicroField. You will use the MicroField channel number (first column) for programming
or using your unit.
216 MHz Channels
II
MicroField
Channel
Frequency
(MHz)
Phonak
Listen
216.0125
N01
1A
41
216.0250
216.0375
21
216.0625
1B
42
216.0750
2B
216.0875
N04
3B
216.1125
N05
1C
43
216.1250
2C
22
216.1375
3C
23
216.1625
1D
44
216.1750
2D
216.1875
N08
3D
216.2125
N09
1E
2A
N02
Phonic
Comtek
Ear
Telex
AVR
Williams
C01
Light
Speed
Drake Gentner
N01
41
42
3A
C05
43
44
C09
N09
(continued on next page)
Appendix B: Channel Selection Guide
MicroField
Channel
Frequency
(MHz)
45
216.2250
2E
24
216.2375
3E
25
216.2625
1F
46
216.2750
2F
12
216.2875
N12
3F
13
216.3125
N13
1G
47
216.3250
2G
26
216.3375
3G
27
216.3625
1H
48
216.3750
2H
16
216.3875
N16
3H
17
216.4125
N17
1J
49
216.4250
18
216.4375
N18
3J
C18
61
216.5125
N61
1K
C21
29
216.5250
62
216.5375
Phonak
Listen
2J
2K
N62
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
45
46
C12
N12
47
48
C16
49
51
N18
10
3K
III
Appendix B: Channel Selection Guide
MicroField
Channel
Frequency
(MHz)
Phonak
28 Channel
216.56Selection
25
IV
Listen
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
Guide1L - 216 MHz cont.
52
216.5750
N52
2L
52
64
216.5875
N64
3L
C24
65
216.6125
N65
1M
C25
53
216.6250
2M
81
216.6375
3M
82
216.6625
1N
54
216.6750
2N
68
216.6875
N68
3N
69
216.7125
N69
1P
55
216.7250
N55
2P
83
216.7375
3P
84
216.7625
1R
56
216.7750
2R
72
216.7875
N72
3R
C32
73
216.8125
N73
1S
C33
57
216.8250
N57
2S
11
N64
53
12
54
13
14
C29
55
56
57
15
N72
16
Appendix B: Channel Selection Guide
MicroField
Channel
Frequency
(MHz)
Phonak
Listen
76
216.8375
N76
3S
85
216.8625
1T
58
216.8750
2T
86
216.8875
3T
77
216.9125
59
216.9250
2U
88
216.9375
3U
79
216.9625
N79
1V
60
216.9750
N60
2V
80
216.9875
N80
3V
00
NONE
N77
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
Channel Selection Guide - 216 MHz cont.
58
1U
17
C37
N77
59
18
C39
60
19
C40
N80
Appendix B: Channel Selection Guide
72 MHz Channels
VI
MicroField
Channel
Frequency
(MHz)
1A
72.0250
11
2A
72.0750
12
72.1000
3A
72.1250
14
4A
72.1750
15
72.2000
5K
72.2250
16
6K
72.2750
17
72.3000
7B
72.3250
19
8B
72.3750
20
72.4000
9N
72.4250
21
0N
72.4750
10
10
10
10
22
72.5000
1C
72.5250
11
11
11
11
24
2C
72.5750
12
12
12
12
25
Phonak
Listen
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
72.1
72.2
72.3
72.4
72.5
10
Appendix B: Channel Selection Guide
MicroField
Channel
Frequency
(MHz)
72.6000
2O
72.6250
13
13
13
13
26
4O
72.6750
14
14
14
14
27
72.7000
5D
72.7250
15
15
15
15
29
6D
72.7750
16
16
16
72.8000
7P
72.8250
17
17
17
17
31
8P
72.8750
18
18
18
18
32
72.9000
9E
72.9250
19
19
19
19
34
0E
72.9750
20
20
20
20
35
3E
74.6250
33
33
33
33
36
4E
74.6750
34
34
34
34
37
74.7000
5I
74.7250
35
35
35
35
39
6I
74.7750
36
36
36
36
40
Phonak
Listen
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
72.6
12
72.7
14
72.8
16
72.9
18
30
21
VII
Appendix B: Channel Selection Guide
VIII
MicroField
Channel
Frequency
(MHz)
7I
75.2250
37
37
37
37
41
8I
75.2750
38
38
38
38
42
75.3000
9J
75.3250
39
39
39
39
44
0J
75.3750
40
40
40
40
45
75.4000
1R
75.4250
21
21
21
46
2R
75.4750
22
22
22
47
75.5000
3F
75.5250
23
23
23
49
4F
75.5750
24
24
24
50
75.6000
5S
75.6250
25
25
25
51
6S
75.6750
26
26
26
52
75.7000
7G
75.7250
27
27
27
54
8G
75.7750
28
28
28
55
Phonak
Listen
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
24
26
75.5
28
75.6
30
75.7
32
Appendix B: Channel Selection Guide
MicroField
Channel
Frequency
(MHz)
75.8000
9T
75.8250
29
29
29
56
0T
75.8750
30
30
30
57
75.9000
1H
75.9250
31
31
31
57
2H
75.9750
32
32
32
60
00
NONE
Phonak
Listen
Phonic
Comtek
Ear
Telex
AVR
Williams
Light
Speed
Drake Gentner
75.8
34
75.9
36
IX
Channel Selection Guide - Infrared (IR)
MicroField
Channel
Frequency
(MHz)
91
95kHz IR
92
250kHz IR
93
2.06MHz IR
94
2.3MHz IR
95
2.56MHz IR
96
2.8MHz IR
97
3.3MHz IR
98
3.8MHz IR
XI
FM Division Contact Information
Telephone: 1.888.777.7316
Website: www.Phonak-US.com
Address:
4520 Weaver Parkway
Warrenville, IL 60555-3927
Version 031020. Copyright© 2003 Phonak Hearing Systems. All Rights Reserved.

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