LogicMark 3X911 Life Sentry & Freedom Alert (Base) User Manual LS User instructions v0 3 ENGLISH indd
LogicMark, LLC Life Sentry & Freedom Alert (Base) LS User instructions v0 3 ENGLISH indd
Contents
- 1. Users Manual Rev
- 2. Users Manual
Users Manual Rev
![v0.3EnglishGuardian AlertSET-UP&OPERATINGINSTRUCTIONSModel#37911With DECT Technology](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-1.png)
![2LifeSentry® v0.3 PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REFERENCE.Thank you for choosing LifeSentry® – the most unique Personal Emergency Response System in the world, and covered by both US and Canadian patents.Because you are speaking through the pendant, This system allows you to personally communicate your emergency from anywhere in your home or yard. Emergencies can happen anyplace. And just one button activation.Voice prompts provide easy set-up and testing.Base unit comes with 4 rechargeable batteries that provide up to 24 hours of standby power in the event of a power outage.Need others to share the system in your home? No problem, you can add up to 3 additional Pendants to one Base unit for a total of 4 pendants as you wish.Caution - To ensure proper operation, this System’s equipment must be installed according to the enclosed installation instructions. To verify that the equipment is operating properly and can successfully report an alarm, this equipment must be tested immediately after installation, and periodically thereafter, according to the enclosed test instructions.This System is designed to be used in conjunction with a professionally monitored call center. This system must be programmed by an experi-enced installer to be fully functional.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-2.png)
![v0.3 LifeSentry® 3TABLE OF CONTENTSSystem Components ..................................................................................4Limitations of Liability .............................................................................5Installing the Batteries ..............................................................................6Connecting the Base Unit Power Connection ...........................................................................8 Telephone Connections ...................................................................8Operating the LifeSentry Emergency Dialing Using the Pendant ...........................................9 Holding the Pendant ......................................................................10 Hanging Up ...................................................................................10 Lanyard, Belt Clip or Wrist-Strap .................................................10 Battery Check ................................................................................ 11 System Check ................................................................................12 Operating Range ...........................................................................13 Water Resistance ...........................................................................13 Key to LEDs on product ...............................................................14Periodic Testing / Maintenance Replacing Batteries .......................................................................14 Adding Additional Pendants to the System ..................................15 Out of Service Storage or Transportation .....................................16Troubleshooting Guide ...........................................................................17Disclaimer / General Warnings & Precautions / Safety ......................19Warranty ..................................................................................................20Replacement Parts / Additional Accessories Available ........................22Product Specications ............................................................................23](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-3.png)
![4LifeSentry® v0.3 PendantRechargeable Lithium-Ion Special Pendant Batteries - 2 PiecesScrewdriverBase UnitAC AdapterPhone CordWrist / Walker / Wheelchair strapBelt ClipLanyardRechargeable AA Batteries - 4 PiecesSystem Components:The items below are included with your system .](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-4.png)
![v0.3 LifeSentry® 5Limitation of LiabilityThis page is a summary of the Disclaimer and Limited Warranty disclosed in full at the end of this instruction manual. Read these carefully. The purchaser agrees by using this LifeSentry (the “System”) to the terms and conditions below and in the Disclaimer and Limited Warranty. The purchaser also agrees to read and follow all instructions and warnings on the product and contained within these Installation and Operation Instructions.It will be the sole responsibility of the purchaser and user to assure that this System is installed and programmed properly, and that the unit is used and maintained correctly. This includes, but is not limited to, periodic use to assure that the system, including batteries, are in proper working order, that the unit is located in an appropriate location in the home, that the electri-cal outlet is supplying power, and that the user has been educated as to the operation and functionality of the product as a whole.The System’s equipment is not designed or guaranteed to prevent any loss or injury. This Limited Warranty and Disclaimer of Liability discussed in full at the end of this instruction manual constitutes the terms of sale and use of the system (and accessories) equipment, and if, notwithstanding these terms of sale and use of the product, there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was caused by or contributed to by LogicMark’s negligence to any degree or failure to perform any obligation or strict products liability, such liability will be limited to an amount paid by the Purchaser for the product.Further, LogicMark has no obligation to assure that calls are made, received or responded to, nor is LogicMark responsible for acts, or consequences of the acts, of those responding.LogicMark provides no monitoring service for this product. It is up to the persons at the numbers called to respond in an appropriate manner.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-5.png)
![6LifeSentry® v0.3 Installing the BatteriesPendant - small white batteries. The Pendant requires one of the white Li-Ion (Lithium Ion) batteries at any given time. The pendant should be able to run over 4 months on a fully charged battery. The second battery is to be charging in the Base unit when not being used in the Pendant. There is no problem of over charging while in the base charger.The battery should already be installed for you at this time. You can con-rm this by simply pushing the gray button on the back of the pendant for a second. You will hear the battery status.If your Pendant did not come with the batteries installed - simply follow these directions: Unscrew the battery cap counter-clockwise. Pull the battery cap off. Install the battery with the negative side up facing the cap. Re-install the cap by screwing the cap clockwise until snug .When the battery is rst installed into the Pendant - you will hear an audible announcement of the battery status: “Battery is ok”; “Battery is low” or “Replace battery now”. If the battery is fully discharged when you get your unit - you may not hear anything - at which point you will need to charge one of the batteries up overnight in the base charger (at the top front edge of the base unit) before you will be able to use the system.You can check the battery status at any time by simply pushing the gray bat-tery test button on the back of the Pendant for a second.NOTE: These white batteries are very special batteries that are not available at your local store. See Specication on page 23 for more details, or contact your dealer or service provider to purchase replacement batteries.Place the extra Pendant battery into the front charging area of the Base unit so that it will charge and be ready when its time to swap the batteries around. The LED on the right side will turn red when charging and green when fully charged.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-6.png)
![v0.3 LifeSentry® 7Base - larger AA rechargeable batteries: The Base unit requires 4 recharge-able 2400 NiMH batteries. Unlike the Pendant battery - these are readily available in many retail stores. These are to provide you with up 24 hours of battery back-up protection in the event of a power failure. They will not be damaged by continually charging in the base unit.These should have been installed for you during the set-up. If they are not installed, simply follow these directions here.When you rst get your unit - these batteries will probably be low, or even fully discharged - and will need to be charged overnight before being able to provide you the 24 hour battery back-up protection.Unscrew the cover on the bottom of the Base unit with the supplied screw-driver. Install the 4 batteries as shown in the plastic engraving in the battery compartment area. A few seconds after you install these, you might hear “Running on battery power”. This will continue once every minute for the rst 15 minutes, then once every 30 minutes until power is applied through the power adaptor - or until the batteries are depleted. (If you do not hear anything - this simply means your batteries will need to be fully charged overnight. Or it may mean that you have already plugged in the power adaptor - which is why it would not announce “Running on battery power”.NOTE: the voice prompts of “battery is OK” etc only apply to the pendant battery - not to the status of the base unit’s batteries. It is recommended that you replace the base unit batteries with a new set of similar batteries every two years.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-7.png)
![8LifeSentry® v0.3 Connecting the Base UnitPower Connection. Simply plug in the AC Adapter in to the nearest elec-trical outlet. Plug the other end of the AC power adapter into the Base unit. You need to push the plug into the opening in the Base unit and twist 90’ clockwise to lock in place. To remove in the future, simply rotate 90’ coun-ter-clockwise and pull outward.Caution: Do not plug the AC Adapter into an outlet which is controlled by a switch. The switch could accidentally be turned off, thus rendering the Base unit inoperable after approximately 24 hour when the back up batteries become discharged.Telephone Connection. A standard telephone line is required to use your system. Your phone will work with your existing touch-tone phone line and existing service. It works the same way as any cordless phone. NOTE: Touch Tone service is required. Simply plug one end of the telephone cord into your telephone jack in the wall, and the other end into the “Line In” at the back of the Base unit. Note - you will feel a ‘click’ when the cords are rmly seated in the wall and the Base unit jack receptacles.If you need to plug a conventional telephone into same outlet used by the Base unit, simply plug the telephone into the spare jack labeled “To House Phone” How to Handle VoIP, DSL and other Internet phones: It is NOT recom-mended to operate this product over VoIP internet phone systems such as](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-8.png)
![v0.3 LifeSentry® 9Skype, Magicjack, DSL, Vonage etc. The reliability of such services is not adequate for emergency use.Base Unit Options and Features:The Base unit must be programmed with the central station telephone num-bers before operation can be successful. Operating the System:Emergency Dialing Using the Pendant: In the event of an emergency, press the blue panic button on the front of the Pendant. When this button is pressed for more than 4 seconds, the unit will automatically dial the central monitoring station or emergency call center.The rst thing you will hear is a few beeps from the pendant - then the dial-ing sound. You will then hear the pick-up from the Central Station then communication tones as the Base and Central Station communicate back and forth - 10 to 20 seconds later, you will hear an operator come on line to communicate with you.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-9.png)
![10 LifeSentry® v0.3 Holding the Pendant. At this point - you simply hold the Pendant as you would any normal telephone receiver - close to the head so that you can hear the other person being called - and they can hear you speaking.The microphone is sensitive enough to easily pick up your voice regardless of where you are holding the pendant.Hanging -Up. If you choose to cancel the call once initiated - you can simply push the Gray button on the back of the Pendant to cancel the call and you will hear “Hanging up”. If at the end of the conversation, the Central Station hangs-up, the System will hang-up and reset automatically over the next sec-onds to minute, or you can push the gray button to end the call immediately.Lanyard, Belt Clip or Wrist Strap.The System comes with 3 accessories for carrying the pendant . You can carry the Pendant using the Lanyard. You can slide the Pendant in the Belt Clip, or you can use the Wrist-strap as a means to carry the Pendant. Note that the Wrist-Strap can also be used as a way to attach the Pendant to a wheel chair. Choose the method that suits you best. The drawing at the right shows the method of attaching the lanyard to the Pendant. Note that your lanyard has a break-away feature in the event it gets tangled on something in a fall.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-10.png)
![v0.3 LifeSentry® 11Battery Check:The Pendant battery should last at least 4 months in standby mode before needing recharging. And, up to one hour of talk time when fully charged. One benet is that it has a built-in battery test button. When you press the Gray button at the back of the Pendant for two seconds, a voice announce-ment will inform you of the battery condition. One of the following mes-sages will be heard:“Battery is ok.” Check the battery condition twice a month.“Battery is low.” The battery should be replaced within the next week.“Replace battery now.” The battery should be replaced now with a fully charged battery.To replace the battery - simply exchange the battery in the Pendant with the battery that has been charging in the Base unit. Please note: If there is no response after pressing the button for one second or more, the battery is dead and must be replaced immediately.The battery should be tested at least twice a month along with the System Check outlined on the next page. When it gets to the point after a few years that the pendant battery only lasts 4 weeks before needing to be charged - it is then time to replace both of the Pendant batteries. Note: This is a very unusual battery not available at most outlets. Order replacement batteries from your dealer or service provider as directed on page 22.NOTE: The Pendant does a self test on the pendant battery every 13 hours. When the battery level gets to the “Replace battery now” level, it will send a signal to the central station to notify them of this situation. We recommend you swap the battery out with a fully charged pendant battery when the battery test button says “Replace battery soon”.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-11.png)
![12 LifeSentry® v0.3 System Check:The button on the back of the Pendant case which is used to perform the BATTERY CHECK, will also perform a SYSTEM CHECK. Press and hold this button for more than four (4) seconds. One of the following announce-ments will be made.“All systems are ok.” This conrms the following: Battery status. The Pendant is working. The Base unit is working. The Base unit is connected to a working phone line. The Pendant is within range of the Base unit.“System cannot detect dial tone.” The Base unit is not connected to the phone line or can not get a dial tone for some reason.“Base and Pendant out of range.” This conrms one or more of the following: The Pendant has malfunctioned. The Base has malfunctioned. The Pendant and Base unit are not communicating with each other or are out or range.If you receive a failure notication, please refer to the TROUBLESHOOT-ING guide on page 16 of this manual to determine the cause.This testing feature is very useful - allowing you to conrm that the System has coverage from all parts of your home. Simply walk to the various parts of your home and push the Battery Check / System Check button until you hear the few beeps. You can then release the button, and you will hear the dial tone and then the “All Functions are OK” voice prompt, “Pendant and Base out of Range”, or “System cannot detect dial tone”](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-12.png)
![v0.3 LifeSentry® 13Caution - To ensure proper operation, this equipment must be installed according to the these instructions. We highly recom-mend that you perform this System Check after set-up and instal-lation and at least twice a month to conrm that your system is working properly and that the pendant and base unit are in good communication and that the base unit can get a dial tone. It is also recommended to perform this system check after a lightning storm that could damage the base unit which is plugged into the phone line. Operating Range: The operating range of your system will depend on many factors including intervening walls, electrical interference or various appliances such as vacuum cleaners, refrigerators, microwave ovens, mixers, coffee grinders, hair dryers and other sources of electrical noise around the house. The System should cover your typical home and a short distance into the front, side and back yards. Perform the System Check on page 12 to determine the boundaries of your system to know the limits of operation in your home and surroundings.Water Resistance: The Pendant will resist splashes from water - i.e as in the shower. How-ever, it should never be submerged or exposed to water continuously.Traveling or moving? Although this product is physically portable, you must notify the central monitoring station when you move the product to another location so that they will have the new address and any updated contact information in the event of an emergency.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-13.png)
![14 LifeSentry® v0.3 Key to LEDs on Product: Here is the key for the LEDs on the Base unit and the Pendant:BASE RED LED functions:Off: No AC power/No Back-up Battery Power Solid: AC power Flashing: Running on Battery Back-up BASE GREEN LED functions:Off: StandbySolid: Dialing/Talking or Learn ModeFlashing: Pendant Learning or Low Pendant batteryPENDANT LED (single RED LED) Functions:Off: Standby Solid: Dialing or Talking Flashing: Pendant Learning EMERGENCY WALL COMMUNICATOR LED (single RED LED) Functions (Note - this is an optional accessory):Off: StandbySolid: Dialing or TalkingFlashing: Pendant LearningPeriodic Testing / MaintenanceIt is highly recommended that you preform a full System Check (see page 12) at least twice a month. This will conrm that the Pendant battery is in good condition and that the Base unit is able to get a dial tone. Replacing Batteries: Replace the Base unit batteries every 2 years - or as needed. Be sure to purchase NiMH AA batteries with 2,400 mAH or greater capacity. A set of batteries in good condition and fully charged will supply 24 hours of back-up in the event of a power outage. You can test this by unplugging the AC Adapter and hearing the voice prompts. The Base unit will announce “Running on battery power” once every 5 minutes for 15 minutes - then once very 30 minutes until the batteries are depleted.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-14.png)
![v0.3 LifeSentry® 15Adding Additional Pendants to the System. The system comes with one Pendant. If you want to add additional pendants or the Emergency Wall Button accessory to your system - follow the directions here. If not, skip this section. NOTE: You can learn a total of 4 Pendants and Emergency Wall Buttons to the system. The Pendant’s unique ID code should already be learned into the Base unit when it came from the factory. You can add additional Pendants (up to 4) to the system by simply teaching each pendant’s ID code to the Base unit. To program a new Pendant or Emergency Wall Button to the Base unit:On the Base Unit:1. Push and release the RED Code Learn button on the back of the base unit. You will hear a voice prompt “Pendant Learning”On the Pendant:2. PUSH the Gray Battery Test button and the Blue Panic button simulta-neously. HOLD both buttons until you hear “Pendant Learning” from the pendant - then release both buttons on the pendant.• If “Base and Pendant out of Range” is heard from the pendant, STOP - wait 30 seconds and start at step #1 again. (Note that the panic button is RED on the Emergency Wall Switch)3. When Pendant Learning has been successful you will hear “All Systems are OK” • If Pendant learning failed - STOP - wait 30 seconds and start at step #1 again.Notes:• You have up to 45 seconds after pushing the RED Code Learn button on the base unit to get the pendant to enter “Synchronizing Mode”.• Teaching additional pendants does not erase previously learned pen-dants.• The base unit will automatically exit the pendant learning mode after several seconds or if Pendant Learning Failed.• If you hear the voice prompt “Base and Pendant Out of Range” or “Pendant Learning Failed” an error has occurred, wait 30 seconds for the base to reset and repeat steps 1 & 2.• When more than 1 pendant is learned to the base, the base unit will announce the pendant number when doing testing like the battery test.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-15.png)
![16 LifeSentry® v0.3 • Only 4 Pendants can be learned. If Pendants have been lost or replaced, we recommend you erase all pendants and re-learn all current Pendants.You can erase all previously learned pendants (and Emergency Wall Com-municators) by simply holding down the red Code Learn button at the back of the Base unit for 8 seconds. You will hear the conrmation of “Previous Pendant Codes Erased” from the Base unit. After that, you can program a new Pendant to the Base unit following the steps above as desired.Out of Service Storage or Transportation: When storing the Base unit -or taking it on a trip - or sending it in for repair - it is recommended that you remove one or all of the AA rechargeable batteries from the base unit so that the “Running on battery power” announcement for the next 24 hours doesn’t drive the postmaster crazy. Remember to re-install the 4 batteries in the Base unit when it is put back in service.TROUBLESHOOTING GUIDEWhat if I can’t get the system to work?Step 1 – Push the gray RESET button with a pen at the back of the base unit (next to the power cord). Check the system. If it is now working skip the remaining steps.Step 2 – Check the PENDANT.What to do:Press the Gray Battery Test / System Check button on the back of the Pendant. What to expect: A voice should announce the condition of the battery. A light on the front of the Pendant will come on.If nothing happens, the most likely cause is that the battery is dead or has been installed backwards.If the Pendant says “Battery ok”, go on to step 3.Step 3 – Check the connections on the BASE UNIT What to do:Make sure the AC Adapter is plugged into a live AC outlet](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-16.png)
![v0.3 LifeSentry® 17and into the Base unit.What to expect:The Red POWER light will be on if the Base unit is connected to power.If the POWER light is on and the Base unit is connected to a working phone line, go on to step 3.Step 4 – Make sure the Pendant and the Base unit are communicating with each other.Background information: The Pendant and the Base unit are connected by a wireless radio link. They must be synchronized to work together. They should have already been synchronized at the factory, but resetting this is simple.What to do:Follow the steps on page 15: Adding Additional Pendants to the SystemNow perform the System Check test again (page 12) to make sure all is well.If your system is still not working, call your dealer or your service provider.Information The FCC Wants You To Know:FCC ID: TYD3X911This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this product.Canada IC: 8471A-3X911 This Class B digital apparatus complies with Canadian ICES-003.This equipment also complies with Part 68 of the FCC rules and the requirements adopted by the ACTA: US:TYDW400B3X911 REN: 0.0B](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-17.png)
![18 LifeSentry® v0.3 General Warnings And Precautions!Warning!- LogicMark, LLC DOES NOT represent this unit to be waterproof. To reduce the risk of damage to the unit, DO NOT expose the pendant or base unit to prolonged water, rain or moisture.- This System is intended for residential use only. It may not work prop-erly if connected to some commercial phone systems.- This System works with tone dialing systems only. Do not use if you have pulse dialing only. The system cannot be connected to cellular telephone service, MagicJack, Skype or similar virtual telephone ser-vices.- This product and/or accessories may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm.Note: The System does not interfere with pacemakers.Important Safety Instructions:When using your System , please observe the following instructions in order to reduce the risk of personal injury, electrical shock, or re.1. Save these instructions for future reference.2. Read all instructions carefully and make sure you understand them.3. Unplug this product from the electrical outlet before attempting to clean it. Do not use any liquids for cleaning either the Base unit or the Pendent. Use only a soft damp cloth.4. Do not locate the Base unit near any source of water, such as in the bathroom, near a sink in the kitchen, or the like.5. Do not open the unit, (except the battery compartments as directed in these instructions) on the Pendant for any reason. Any attempt to open the case of the Base unit or the Pendant will void the warranty and may damage the unit or prevent it from working properly.6. Do not use any power source other than that supplied with this product specically for this product. Use of any other power source could damage your unit or make it unsafe.7. Always dispose of batteries properly. Never throw batteries into a re. Consult your local ordinances for proper battery safety. 8. If your unit becomes damaged do not attempt to repair it. Please return it to your dealer or service provider for service or replacement as stipulated on the next page under “ONE YEAR LIMITED WAR-RANTY”.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-18.png)
![v0.3 LifeSentry® 19LogicMark Disclaimers and Limited WarrantyCOMMUNICATION AND RESPONSE LIMITATIONS: Purchaser acknowledges that signals which are transmitted over telephone lines, or other modes of communication pass through communication networks wholly beyond the control of LogicMark LLC and are not maintained by LogicMark LLC, and, therefore, LogicMark LLC shall not be responsible for any equipment or communication failure which prevents transmission signals from reaching your contact list including emergency 911 operators or damages arising therefrom. Purchaser acknowledges that LogicMark LLC provides no response to the System’s equipment. The equipment is designed to communicate with the a central station of your choice and LogicMark LLC is not and shall not be responsible for ambulance, police or other emergency response time or that any response will be provided by the central monitoring station.ELECTRIC AND TELEPHONE SERVICE IS NECESSARY AND PURCHASER’S RESPONSIBILITY: Purchaser acknowledges that the System’s equipment plugs into a standard landline telephone jack and com-municates over standard telephone lines using two way voice communication. Purchaser acknowledges that the System’s equipment requires 110 Volt AC power and electrical outlets and receptacles, telephone hook-ups, RJ11 Block or equivalent, all of which is Purchaser’s responsibility to obtain and maintain.TESTING AND SERVICE OF THIS EQUIPMENT: The equipment, once installed, are in the exclusive possession and control of the Purchaser, and it is Purchaser’s sole responsibility to test the operation of equipment and request warranty service if the equipment is under warranty. PURCHASER’S EXCLUSIVE REMEDY: Purchaser’s exclusive remedy for LogicMark LLC’s default hereunder is to require LogicMark LLC to repair or replace, at LogicMark LLC’s option, any equipment or part of the personal emergency alert system which is non-operational during LogicMark LLC’s warranty period.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-19.png)
![20 LifeSentry® v0.3 LIMITATION OF LIABILITY: This equipment is not designed or guar-anteed to prevent any loss or injury. This Limited Warranty and Disclaimer of Liability constitutes the terms of sale and use of the LifeSentry (and accessory) equipment, and if, notwithstanding these terms of sale and use of the product, there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was caused by or contributed to by LogicMark LLC’s negligence to any degree or failure to perform any obligation or strict products liability, such liability will be limited to an amount paid by the Purchaser to LogicMark LLC for the product, or to the sum of $350.00, whichever is greater.ONE YEAR LIMITED WARRANTYWarranty: LogicMark, LLC warrants to the original consumer/purchaser that this product shall be free of defects in material and workmanship under normal use and circumstances for a period of one (1) year from the date of original purchase for use. How to Get Warranty Service: All warranty service must go through your dealer or service provider. If for some reason this is not doable, then the original consumer/purchaser can return the product pre-paid to LogicMark, LLC; 8625 Hampton Way; Fairfax Station, Virginia 22039, USA within the warranty period, and if the product is defective, LogicMark, LLC will at its option repair or replace such.Warranty Limitations and Exclusions: LogicMark LLC does not repre-sent nor warrant that this System will prevent any loss, damage or injury to person or property, or that the personal emergency alert system will in all cases provide the protection for which it is installed or intended. Purchaser acknowledges that LogicMark LLC is not an insurer, and that Purchaser as-sumes all risk for loss or injury to Purchaser’s property or person. LogicMark LLC has made no representation or warranties, except those expressed herein and hereby disclaims any express warranty of merchantability or tness for any particular use. LogicMark, LLC. will not be responsible for the improper use of this System, nor will it be responsible for failure resulting from the use of other equip-ment connected to the same phone line. We will not be responsible for the quality of the phone line or the reliability or quality of the phone service with](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-20.png)
![v0.3 LifeSentry® 21which the System is used. LogicMark, LLC. will not be responsible for the installation of the System. It will not be responsible for the improper use or abuse of the base unit or pendant.This warranty shall constitute the sole liability of LogicMark, LLC concern-ing the product. ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FIT-NESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE TERM OF THIS EXPRESSED ONE YEAR LIMITED WAR-RANTY. NO PERSON, FIRM, OR CORPORATION IS AUTHORIZED TO ASSUME FOR LogicMark, LLC. ANY OTHER LIABILITY IN CON-NECTION WITH THE SALE AND USE OF THE PRODUCT. LogicMark, LLC AND AGENTS AND DISTRIBUTORS WILL BEAR NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR CHARGES OF ANY KINDThis warranty is void if the product has been damaged or tampered with or if the product or any such parts have been opened. In all cases of damage during shipment, a claim must be led with the shipping carrier and not with LogicMark, LLC.State Law: This warranty gives you specic legal rights; you may also have other rights which vary from state to state. Some states to not allow the exclusion or limitation of incidental or consequential damages, or a limita-tion on the duration of implied warranties, so the above disclaimers may not apply to you.OUT OF WARRANTY REPAIRSAs with all warranty repairs - you need to work through your dealer or service provider. If the warranty period has expired or if you are not the original owner of the product, LogicMark, LLC will at its option either (1) replace this product with a functionally similar (but not necessarily identi-cal) refurbished product or (2) repair the original product and return it to the original consumer/purchaser after payment of repair/replacement charges has been received.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-21.png)
![22 LifeSentry® v0.3 Replacement Parts / Optional Accessories:Lock BoxPart #30913 $34.95Rechargeable Lithium-Ion Special Pendant Batteries 2 PiecesPart #35917 $15.00 Rechargeable AA Batteries4 PiecesPart #35918 $15.00Extra PendantsPart #37915 $119.95All prices are in US dollars and include shipping and handling to the 50 United States. Add an additional $7.00 for Canadian shipments. We highly recommend you order these items through your dealer or service provider. Or, you can order directly through LogicMark. Orders can be sent in with a check or credit card information. Include your full mailing address and tele-phone number. Orders can also be placed via telephone at 1-800-519-2419.Always include your pendant and base serial # (on the bottom of the case) when ordering. Or have it ready when you call in. Emergency Wall CommunicatorPart #37920 $119.95This wall button can permanently mount to the bedroom or bathroom wall - and provide the same 2-way voice communication in an emergency to a central monitoring station.](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-22.png)
![v0.3 LifeSentry® 23Product Specications:RF Characteristics: 1.9 Ghz DECT system (1.8 Ghz for Europe) Duplex voice communicationCommunication Protocol Ademco “Contact ID”Operating Range Covers your typical American house and into the front, back, and side yards. Up to 600 feet line-of-sight from the base unitPower Adapter Ratings Input: 110 VAC Output: 7.5 volts DC - 500 mABase Unit Power Consumption 60 mA in standby mode 200 mA when dialing Back-up Battery Supply AA NiMH 2,400 mAh batteries (4 pieces). Should be replaced every 2 years.Back-up Operation Duration 24 hours with fresh batteriesDialing Style Touch-Tone onlyTelephone Number Length 32 digits maximumPendant Battery Life on a Full Charge More than 4 months in standby More than 1 hour of talk time.Pendant Batteries 3.6 (or 3.7) volt 300 mAh Li-Ion size 10440. (2 pieces) Should be replaced every 2 years Purchase replacements from your dealer or on line at www.PrimaryVolt.comPedant water-resistance Water Spray Standard IPX5 (shower only).Number of Pendants/Base Unit Up to a combination of 4 Pendants and Emergency Wall Communicators can be programmed to one Base unit.Operating Temperature 32˚ to 120˚ F. (0˚ to 49˚ C).](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-23.png)
![Warning: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Privacy of communications may not be ensured when using this telephone! Customer Information 1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On bottom of this equipment is a label that contains, among other information, a product identifier of [US: TYDW400B3X911]. If requested, this number must be provided to the telephone company. 2. If this equipment [LifeSentry & FreedomAlert ] causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 3. The telephone company may make changes in this facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modification to maintain uninterrupted service. 4. If you experience trouble with this equipment, you disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. 5. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except specified. 6. Connection to party line service is subject to state tariffs. Contact the state public utility commission public service commission or corporation commission for information. 7. If the telephone company requests information on what equipment is connected to their lines, inform them of: a) The telephone number that this unit is connected to, b) The ringer equivalence number [0.0B] c) The USOC jack required [RJ11C], and d) The FCC Registration Number [US: TYDW400B3X911] Items (b) and (d) are indicated on the label. The ringer equivalence number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-24.png)
![of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. Service Requirements In the event of equipment malfunction, all repairs should be performed by our Company or an authorized agent. It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service can be facilitated through our office at: LogicMark, LLC 8625 Hampton Way; Fairfax Station, Virginia 22039 USA](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-25.png)
![24 LifeSentry® v0.3 8625 Hampton Way; Fairfax Station, Virginia 22039Tel: 1-703-934-7934Toll Free: 1-800-519-2419Fax: 1-703-934-7935www.LogicMark.com©2010 LogicMark, LLCThis System is covered by the following patents:US # 5,521,582 & Canadian # 2,080,921Other patents pending](https://usermanual.wiki/LogicMark/3X911.Users-Manual-Rev/User-Guide-1311042-Page-26.png)