Long Range Solutions TX9560 Hand held paging transmitter User Manual Layout 1

Long Range Systems Inc Hand held paging transmitter Layout 1

Users Manual

Usage, Installation, Warranty and Service InformationLong Range Systems, LLC4550 Excel Parkway, Suite 200 Addison, TX 75001800.437.4996 •www.pager.netT9560 EZwww.pager.net13 14 15 1617 18 19 20T9560 EZPaging System TransmitterUSER MANUAL
Table Of ContentsLong Range Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Keypad Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Setting Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Paging Your Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Message to Your Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Pager Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Group Paging and Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Range Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Cleaning & Charging Instructions for LRS Paging Equipment . . . . . . . . . . . . . 6Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Transmitter Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Service Questions and Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Long Range Systems 1T9560 EZ User Manual
Long Range SystemsThank you for choosing Long Range Systems to provide your on-premise paging solution. We provide cut-ting edge products and first-rate service to satisfy your needs for years to come. Please familiarize yourselfand your staff with the contents of this instruction in order to properly operate and maintain your system.For help operating your system or for any service problems, please call:(800) 437-4996NOTE: Please keep this instruction in a safe place that is available to managers and key staff.Keypad OperationNumber Keys 1-20 – used to type numeric information onto the LCDNumber 10 Key is used for “0” in the Pager and PROG menus.Clear – Clear Key – Delete the previous typed entryEnter – Sends the numeric entry PROG – Program ButtonPGR – Pager Key – Used for entering pager numbers higher 20Setting Operation ModeThe T9560 has 4 operational modes to work with different LRS Pager types:- LRS Guest - non-text pagers including Coasters and Paddle Pagers- Alphanumeric (POCSAG) Staff - text pagers (these pagers use replaceable batteries)- Orion Pager - 3 Digit text pagers (these pagers use replaceable batteries)- SP4 Staff - non-text pagersPlease note that when a mode of operation is selected, only pagers of that type can be paged from the trans-mitter. If LRS Guest Mode is turned on, only LRS Coasters and Paddle Pagers can be paged; SP4’s and AlphaPagers cannot be paged. As well, if Alphanumeric (POCSAG) Staff is enabled, SP4’s and Guest Pagers can-not be paged.To turn on LRS Guest, press PROG-9-9-6-EnterTo turn on Alphanumeric (POCSAG) Staff, press PROG-9-9-7-EnterTo turn on Orion Pager, press PROG-9-9-8-EnterTo turn on SP4 Staff, press PROG-9-9-9-EnterLong Range Systems 2T9560 EZ User Manual
Paging Your PagerThe T9560 will page single pagers numbered from 1-799.To page a pager from 1-20, simply press the pager number on the keypad.Example:To page pager #12, press 12.To page a pager number from 21 to 799, press the PGR button, followed by the pager number.Example:To page pager #22, press PGR-2-2-Enter, or PGR-2-2 (this will send page, but with a delay)To use the All Page, press PGR-9-1-1.This will immediately send a page to all pagers.Page Modes and Pager MessagesThe T9560 uses a preset message and paging mode when paging or sending a message to a pager.To change the message, press PROG-8-x-x-ENTER (with x x being the message slot from 00 to 99)Note:This command only applies to Orion Pagers and Alphanumeric PagersThe Alphanumeric Staff and Orion Pager message can be edited and changed to a user defined set of mes-sages. (Please refer to LRS Programmer instructions for changing messages.)The pager vibration/beep mode can be changed based on the following selections:Example:To change POCSAG Pagers to Vibe Twice, press PROG-9-5-1-Enter. Alphanumeric (POCSAG) Pager950 – Vibe Once951 – Vibe Twice952 – Vibe Three Times953 – Vibe/Beep Once954 – Vibe/Beep Twice955 – Vibe/Beep Three Times956 – Vibe/Glow 15 Times957 – Vibe/Glow 5 MinutesLRS Guest970 – Flash 1 Second971 – Flash 30 Seconds972 – Flash 5 Minutes973 – Flash/Beep 5x5974 – Beep 3 Tines975 – Beep 5 MinutesLong Range Systems 3T9560 EZ User Manual
976 – Glow 5 Minutes977 – Glow 15 TimesSP4 Staff960 – Vibe Once 961 – Vibe Twice962 – Vibe 3 Times963 – Vibe/Beep Once964 – Vibe/Beep Twice965 – Vibe/Beep 3 TimesPager ProgrammingThe T9560 can program any LRS Pager type. The transmitter’s current mode of operation must match the de-sired pager type to program. (Example:To program an SP4, the transmitter must be set to the SP4 Staff Mode.)To program an SP4, coaster, or paddle pager:1) Remove the pager from the charging base2) Allow the pager to complete the vibration and flashing sequence3) Press PROG then a number from 1-799 and press Enter (Example:For Pager #200, pressPROG-2-0-0-Enter)4) The red LED in the top right corner of the transmitter will light up once5) The pager will glow once cycle to indicate it received the programmingTo program an Alpha Pager or Orion Pager:1) Remove the battery from the pager2) Re-insert the battery into the pager3) On the keypad, press a number from 1-799 and press PROG. (Example:For Pager #200, press 2-0-0-PROG)4) The red LED on the top right corner of the transmitter will light up three times5) The pager will then beep three times to indicate it received the programmingGroup Paging and ProgrammingThe T9560 has the ability to program groups into the LRS Alphanumeric Staff and Orion Pagers only. Up to5 groups can be programmed into the transmitter and pager.Please note that when the Groups Setting is enabled, Groups are numbered 1-9, and paged using 001 through 009.Any Alphanumeric Staff Pager or Orion Pager with a programmed pager number 1-9 matching a specific de-fined group number, will be programmed higher than 100 for that pager’s number.Example:If Group 1 is defined and a pager is programmed as Pager #1, the pager will display Pager #101Long Range Systems 4T9560 EZ User Manual
for the individual pager number and 1 for Group Number.To turn ONGroup Paging, press PROG-9-9-1-Enter.To turn OFFGroup Paging, press PROG-9-9-0-Enter.When Group Paging is enabled, select up to 5 Group Numbers to set and define in the transmitter. Please fol-low these steps to setup Groups:1) Turn ON Group Paging, press PROG-9-9-1-Enter2) To set Group Number, press PROG-0-0-#-Enter (# is a number from 1 to 9)3) Program each individual pager that will belong to this Group (see Pager Programming section)a. While the pager is programmed, the red LED on the transmitter will blink one additional timefor each group to program.b. The pager will beep an additional time for each group programmed. (Example:If 3 groupsare set, the red LED will blink 6 times on the T9560, and the pager will beep 6 times.)4) Turn OFF Group Paging, press PROG-9-9-0-Enter5) Repeat Steps 1-4 for each Group to be setup (be sure to turn Group Paging ON for each Groupand then OFF after each Group is setup and individual pagers are programmed for that Group)6) When all Groups are setup and programmed, be sure that Group Paging is turned OFFTo Page a group, press the 3 digit group number. Example:To Page Group 2, press PGR-0-0-2-Enter.System IDTo change the system ID, press PROG-9-0-x-ENTER (x = sys ID from 1 to 49)Range TestThe Range Test feature is used to broadcast a continuous signal. This will allow for testing within yourlocation regarding range for your pagers to receive a page from the T9560.To turn ON the Range Test, press PROG-9-9-2-ENTER or PGR-9-9-2-ENTERWhen the range test is active, the LCD will display an 8 moving across screen. Then the red LED willtransmit once every 10 seconds. To turn OFF the Range Test, press CLEARLow Battery Alert When the transmitter’s battery is low, the LCD will display “LoBat”.Factory Reset To reset the transmitter factory defaults, press PROG-0-0-0-EnterLong Range Systems 5T9560 EZ User Manual
Cleaning & Charging Instructions For LRS Paging EquipmentCleaning:LRS pagers are made from industrial-strength, polycarbonate material. However, thismaterial is susceptible to hairline cracking if non-approved cleaners are used. When clean-ing LRS pagers, we recommend only using ISOPROPYL ALCOHOL-BASED CLEANERS.To clean the equipment:1. Take a clean rag and an isopropyl-alcohol based cleaner 2. Soak the clean rag with the isopropyl alcohol cleaner 3. Wipe down the pagers or equipment.Cleaning equipment with any other non-approved cleaners can weaken plastic andcause hairline cracks. Pagers and equipment that are cleaned with unapproved clean-ers and suffer cracking will not be covered under warranty.Do not submerge any LRS paging equipment in any type of liquid as this will also dam-age the equipment and is not covered under the standard warranty.Charging:Place rechargeable pagers on the charger and let them charge for 8 hours prior to first use.Rechargeable pagers should be kept on charge even during extremely long periods ofinactivity.Only 10 VAC power supplies should be used with LRS chargers and transmitters. DCpower supplies will cause damage to equipment that is not covered under the standardwarranty.Should you have any questions, please contact the LRS Customer Service Departmentat 800.437.4996.Long Range Systems 6T9560 EZ User Manual
Long Range Systems 7T9560 EZ User ManualTroubleshootingTransmitter UnitTransmitter Display does not light when a key is pressed• The proper power supply for this transmitter is 12VDC 2.0A• Ensuring that the proper power supply is in use, plug the T9560 into that power supply andallow it to charge for 30 minutes• If the unit still is blank and has no power, substitute the power supply being used with the powersupply used for the pager charging base (this is meant as a test only and not as a permanentreplacement)• If substituting with another power supply results in a T9560 that is working properly, please callLRS to purchase a new power supply for the T9560Transmitter Display is okay, but the pager does not receive the pageCheck whether this affects all pagers or just one pager• If only one pager is affected:- Ensure that the pager is properly charged and initiates a vibrate/flash sequence when re-moved from the charging base• If the pager does not vibrate and flash when removed from the charging base, pleasecharge it overnight before troubleshooting further• If the pager initiates the vibrate/flash sequence when removed from the chargingbase, please continue with the next steps• If ALL pagers are affected and none of them will page:- Check the Restaurant ID on the T9560 to ensure that it matches the Restaurant ID for thepagers (please call LRS if you do not have this information on file)- If the Restaurant ID is correct, all pagers are appropriately charged yet none of the pagerspage, please contact LRS Pager(s) not charging:When placed in the charging base, do all pagers have a single red charge light lit up?• If no pagers have a charge light, this may be an issue with the power supply (please contact LRS)• If only some pagers have a charge light that is lit, please do the following:- Remove the main power supply and all jumper wires (all pagers will go off at once and thisis ok)- Insert the power supply into each individual row (or base for Coasters) to see if the pagerson that row/Coaster base all light up- If all pagers on that row or Coaster base light up, please test the next row/base withthe power supply until you have tested each one- If some of the pagers do not light up but those specific pagers light up on otherrows/bases, please call LRS to have this row/base replaced• If all pagers have the charge light lit up as you test the individual rows/bases, you may have ajumper wire that is not connecting properly or causing a short. Please contact LRS to purchaseadditional jumper wires to replace ones that are not working as they should.Note Regarding Pagers: Please be sure that all pagers are plugged in and charging when not in use. Please also note that a maximum of 60 Coasters or 25 Paddle Pagers or 30 Lobster Pagers or 30 Pizza Pagerscan be on one 10V power supply. If you are exceeding any of these limits, it may have long term effects onyour pagers’ ability to charge properly. Please contact LRS to purchase additional charging bases to sup-plement your entire inventory.
Service Questions and AnswersShould your paging system ever fail or should you need additional paging supplies, please call LongRange Systems at (800) 437-4996. Our office is open Monday through Friday 8:30 am to 5:00 pm CentralStandard Time.For weekend or evening emergencies:Long Range Systems has 24/7 live Technical Support available via (800) 437-4996. Please be ready to providethe following information when calling:• Contact Name• Contact Phone• Name of BusinessPlease keep in mind that only troubleshooting will be done in the evenings or on the weekend. Any items thatrequire shipping will be taken care of on the next business day.FCC STATEMENT1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference.(2) This device must accept any interference received, including interference that may cause unde-sired operation.2. Changes or modifications not expressly approved by the party responsible for compliance could void theuser's authority to operate the equipment.NOTE: This equipment has been tested and found to comply with the limits for a Class B digital de-vice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation.This equipment generates uses and can radiate radio frequency energy and, if not installed and used in ac-cordance with the instructions, may cause harmful interference to radio communications. However, there isno guarantee that interference will not occur in a particular installation. If this equipment does cause harm-ful interference to radio or television reception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is con-nected.• Consult the dealer or an experienced radio/TV technician for help.RF warning statement:The device has been evaluated to meet general RF exposure requirement. The device can be used in portableexposure condition without restriction.Long Range Systems 8T9560 EZ User Manual
WarrantyLong Range Systems, LLC permits a one-year manufacturer’s warranty following the original consumer purchase dateof any LRS system. Any individual components or products purchased will receive a 30-day manufacture warranty. Thiswarranty covers any defects due to faulty material or workmanship, but does not include damage to the product result-ing from accident, misuse or improper electrical connection. If the product or system should become defective within thewarranty period, we will repair or replace with equivalent equipment, free of charge. We will pay transportation chargesto return your product via standard FedEx Ground shipping, provided the product is shipped prepaid to:Long Range Systems, LLC4550 Excel Pkwy, Suite 200Addison, TX 75001No return or replacement can be received without prior authorization from the LRS Customer Support department or with-out the proper RMA# posted on the outside of the shipping container. Contact Customer Support at 800.437.4996 orwww.pager.net. This warranty gives you specific legal rights and you may also have rights that vary by state.Copyright © 2013, Long Range Systems, LLC All Rights ReservedThis manual contains proprietary information of Long Range Systems, LLC (LRS) and is intended for use only by its em-ployees or customers. None of the material contained herein may be copied, reproduced, republished, downloaded, dis-played, posted, or transmitted in any form or by any means, including but not limited to, electronic, mechanical,photocopying, recording, or otherwise without the prior written permission of LRS. Additional copies of this manual maybe obtained by contacting LRS.Screen displays, keyboard layouts, hardware descriptions, or software are proprietary to LRS and are subject to copy-right and other intellectual property rights of LRS and shall be treated in accordance with the previous paragraph.All attempts have been made to make the information in this document complete and accurate. LRS is not responsiblefor any direct or indirect damages or loss of business resulting from inaccuracies or omissions. Specifications and otherinformation contained within this document are subject to change without notice.Long Range Systems, LLC reserves the right to make changes without further notice to any products herein. LRS, LLCmakes no warranty, representation or guarantee regarding the suitability of its products for any particular purpose, nordoes LRS, LLC assume any liability arising out of the application or use of any product or circuit, and specifically disclaimsany and all liability, including without limitation consequential or incidental damages. “Typical” parameters that may beprovided in LRS, LLC data sheets and/or specifications can and do vary in different applications and actual performancemay vary over time. All operating parameters, including “Typicals”, must be validated for each customer application bycustomer’s technical experts. LRS, LLC products are not designed, intended, or authorized for use as components in sys-tems intended to support or sustain life, or for any other application in which the failure of the LRS, LLC product couldcreate a situation where personal injury or death may occur. Should Buyer purchase or use LRS, LLC products for anysuch unintended or unauthorized application, Buyer shall indemnify and hold LRS, LLC and its officers, employees, sub-sidiaries, affiliates, and distributors harmless against all claims, costs, damages, and expenses, and reasonable attorneyfees arising out of, directly or indirectly, any claim of personal injury or death associated with such unintended or unau-thorized use, even if such claim alleges that LRS, LLC was negligent regarding the design or manufacture of the part, de-vice or system.EU DECLARATION OF CONFORMITYWe, Long Range Systems hereby declare under our sole responsibility that the T9560EZ paging transmitters and on-sitepagers comply with the essential requirements in the European RE&TTE Directive 1999/5/EC of the European Parliamentof the Council of 9 March 1999 on radio equipment and telecommunication terminal equipment and the mutual recog-nition of their conformity. The following standards were utilized:ETS 300 224: 1998 EN 301 489-2: 2002EN61000-3-2: 1998 EN 61000-3-3: 1995EN 60950: 1992 with A1, A2, & A3.Long Range Systems 9T9560 EZ User ManualXU-0127 062413

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