Lorex Outdoor Wireless Security Camera System Owners Manual LH140 ECO3 Series Instruction

Lorex-8-Channel-Digital-Video-Security-Recorder-Owners-Manual lorex-8-channel-digital-video-security-recorder-owners-manual

2014-07-19

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www.lorextechnology.com
DIGITAL VIDEO SURVEILLANCE RECORDER
LH150 ECO4 SERIES
Copyright © 2013 Lorex Technology Inc.
Instruction Manual
English Version 1.0
THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS
RETAIL INDUSTRY BUSINESS
BUSINESS HOME OUTDOOR
CONNECTIVITY
Thank you for purchasing the ECO4 Series Digital Video Surveillance Recorder.
This manual refers to the following models:
• LH158 (8-channel)
• LH156 (16-channel)
For the latest online manual, downloads and product updates, and to learn about our
complete line of accessory products, please visit our website at:
www.lorextechnology.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
NEED HELP?
CONTACT US FIRST
2 Easy Ways to Contact Us
Please make sure to register your product at www.lorextechnology.com
to receive product updates and technical support.
DO NOT RETURN THIS PRODUCT TO THE STORE
SEP 12 2012 - R14
North America:
Customer Service (for warranty matters): 1-888-425-6739 (1-888-42-LOREX)
Tech Support (for technical/installation issues): 1-877-755-6739 (1-877-75-LOREX)
Mexico: 001-800-681-9263, 001-800-514-6739
International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
By Phone:
Online:
For all other matters, visit www.lorextechnology.com
Product Support is available 24/7 including product information, user
manuals, quick start up guides and FAQ’s at
www.lorextechnology.com/support
SEP 12 2012 - R14
¿NECESITA AYUDA?
COMUNÍQUESE PRIMERO
CON NOSOTROS
BESOIN D’ASSISTANCE?
COMMUNIQUEZ D’ABORD
AVEC NOUS
2 façons simples de communiquer
avec nous :
En Amérique du Nord :
Service à la clientèle (pour tout ce qui concerne la garantie) :
1-888-425-6739 (1-888-42-LOREX)
Soutien technique (pour les questions d’ordre technique ou relatives à
l’installation) : 1-877-755-6739 (1-877-75-LOREX)
Mexique : 001-800-681-9263, 001-800-514-6739
International : +800-425-6739-0
(par exemple : à partir du Royaume-Uni, composez le 00 au lieu de +)
Par téléphone :
Veuillez enregistrer votre produit sur le site
www.lorextechnology.com afin de recevoir des mises à jour
et le soutien technique pour votre produit.
Pour toutes les autres questions,
visitez www.lorextechnology.com
À votre disposition 24/7, le soutien pour les produits comprend
les renseignements sur les produits, guides d’utilisation, guides
de départ rapide et FAQ :
www.lorextechnology.com/support
En ligne :
Hay 2 maneras fáciles de comunicarse
con nosotros:
Norte América:
Atención al cliente (para asuntos de la garantía):
1-888-425-6739 (1-888-42-LOREX)
Asistencia técnica (para asuntos técnicos o de instalación):
1-877-755-6739 (1-877-75-LOREX)
Mexico: 001-800-681-9263, 001-800-514-6739
Internacional: +800-425-6739-0
(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
Por teléfono:
Apoyo al cliente está disponible 24/7, incluyendo
información del producto, manuales para el usuario, guías
de inicio rápido y preguntas más frecuentes en:
www.lorextechnology.com/support
En línea:
Por favor, registre su producto en www.lorextechnology.
com para recibir actualizaciones del producto y
asistencia técnica.
Para todo lo demás, visite
www.lorextechnology.com
NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
VIEW YOUR WORLD™
VOIR VOTRE MONDEMD
VEA SU MUNDO™
SEP 6 2012 - R8
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
• We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
• Consumer Guides and Video Tutorials are available on our web
site at www.lorextechnology.com/support
• If you require further installation assistance, please visit
www.lorextechnology.com/installation or contact a
professional installer.
• Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
without the original packaging.
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
BEFORE YOU START
Please make sure to register your product at www.lorextechnology.com
to receive product updates and technical support
SEP 6 2012 - R8
LOREX SE COMPROMETE A SATISFACER
SUS NECESIDADES EN SEGURIDAD
LOREX S’ENGAGE À RÉPONDRE À VOS
BESOINS EN MATIÈRE DE SÉCURITÉ
ESTE PRODUCTO PUEDE EXIGIR UNA IN-
STALACIÓN PROFESIONAL
CE PRODUIT PEUT NÉCESSITER UNE
INSTALLATION PROFESSIONNELLE
• Nous avons conçu et développé une documentation
et des produits extrêmement conviviaux. Veuillez
lire le Guide de départ rapide et le Guide
d’utilisation avant d’installer ce produit.
• Des guides pour consommateurs et des tutoriels
vidéo vous sont offerts sur notre site Web :
www.lorextechnology.com/support
• Si vous avez besoin de plus d’assistance pour
l’installation de ce produit, veuillez visiter le site
www.lorextechnology/installation ou communiquez
avec un installateur professionnel.
• Veuillez prendre note que lorsque vous avez déballé
les pièces et composantes de ce produit, vous ne
pouvez pas retourner celui-ci directement au
magasin sans son emballage original.
• Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este product.
• Puede conseguir las guías del consumidor y los
cursos en enseñanza video sobre el Internet
visitando www.lorextechnology.com/support
• Si necesita ayuda para la instalación, visite
www.lorextechnology.com/installation o contacte
un especialista en instalaciones.
• Favor de notar que una vez que los componentes
de este producto han sido removidos del
embalaje, no podrá devolver este producto
directamente a la tienda.
AVANT DE
COMMENCER
ANTES DE
EMPEZAR
www.lorextechnology.com
Veuillez enregistrer votre produit sur le site
www.lorextechnology.com afin de recevoir
des mises à jour et le soutien technique pour
votre produit.
Cerciórese de por favor colocar su producto
en www.lorextechnology.com para recibir
actualizaciones y la información del producto
y soporte técnico.
VIEW YOUR WORLD™
VOIR VOTRE MONDEMD
VEA SU MUNDO™
v
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your
product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to ensure your enjoyment
and proper use of the product and accessory equipment. Please read them carefully before
operating and using your product.
General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a
water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage
cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage
caused by electrical surges. It is also recommended to connect the product to an
uninterruptible power supply (UPS), which has an internal battery that will keep the product
running in the event of a power outage.
Installation
1. Read and Follow Instructions - All the safety and
operating instructions should be read before the product
is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating
instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the
product and in the operating instructions.
4. Polarization - Do not defeat the safety
purpose of the polarized or
grounding-type plug.
A polarized plug has two blades with
one wider than the other.
A grounding type plug has two blades
and a third grounding prong.
The wide blade or the third prong are
provided for your safety.
If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
5. Power Sources - This product should be operated only
from the type of power source indicated on the marking
label. If you are not sure of the type of power supplied
to your location, consult your video dealer or local power
company. For products intended to operate from battery
power, or other sources, refer to the operating
instructions.
6. Overloading - Do not overload wall outlets or
extension cords as this can result in the risk of fire or
electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They may
result in a shock or fire hazard. Periodically examine
the cord, and if its appearance indicates damage or
deteriorated insulation, have it replaced by your
service technician.
7. Power-Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on or
pinched by items placed upon or against them. Pay
particular attention to cords at plugs, convenience
receptacles, and the point where they exit from the
product.
8. Surge Protectors - It is highly recommended that the
product be connected to a surge protector. Doing so
will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing
mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because
this product is designed for continuous,
24/7 operation, it is recommended that you connect
the product to an uninterruptible power supply. An
uninterruptible power supply has an internal battery
that will keep the product running in the event of a
power outage. Uninterruptible power supplies should
bear the UL listing mark or CSA certification mark.
Caution: Maintain electrical safety. Power line
operated equipment or accessories connected to this
product should bear the UL listing mark or CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features. This
will help avoid any potential hazard from electrical
shock or fire. If in doubt, contact qualified service
personnel.
vi
Installation (Continued)
10. Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation of
the product and to protect it from overheating. These
openings must not be blocked or covered. The
openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface.
This product should never be placed near or over a
radiator or heat register. This product should not be
placed in a built-in installation such as a bookcase or
rack unless proper ventilation is provided and the
product manufacturer’s instructions have been
followed.
11. Attachments - Do not use attachments unless
recommended by the product manufacturer as they
may cause a hazard.
12. Water and Moisture - Do not use this product near
water — for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, near a
swimming pool and the like.
13. Heat - The product should be situated away from heat
sources such as radiators, heat registers, stoves, or
other products (including amplifiers) that produce
heat.
14. Accessories - Do not place this
product on an unstable cart,
stand, tripod, or table. The product
may fall, causing serious damage
to the product. Use this product
only with a cart, stand, tripod,
bracket, or table recommended by
the manufacturer or sold with the
product. Any mounting of the
product should follow the manufacturer’s instructions
and use a mounting accessory recommended by the
manufacturer.
15. Camera Extension Cables – Check the rating of
your extension cable(s) to verify compliance with your
local authority regulations prior to installation.
16. Mounting - The cameras provided with this system
should be mounted only as instructed in this guide or
the instructions that came with your cameras, using
the provided mounting brackets.
17. Camera Installation- Cameras are not intended for
submersion in water. Not all cameras can be installed
outdoors. Check your camera environmental rating to
confirm if they can be installed outdoors. When
installing cameras outdoors, installation in a sheltered
area is required.
Service
1. Servicing - Do not attempt to service this product
yourself, as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all
servicing to qualified service personnel.
2. Conditions Requiring Service - Unplug this product
from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A. When the power supply cord or plug is damaged.
B. If liquid has been spilled or objects have fallen into
the product.
C. If the product has been exposed to rain or water.
D. If the product has been dropped or the cabinet has
been damaged.
E. If the product does not operate normally by
following the operating instructions. Adjust only those
controls that are covered by the operating
instructions. Improper adjustment of other controls
may result in damage and will often require extensive
work by a qualified technician to restore the product
to its normal operation.
F. When the product exhibits a distinct change in
performance. This indicates a need for service.
7. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the product manufacturer
can prevent fire, electric shock, or other hazards.
8. Safety Check - Upon completion of any service or
repairs to this product, ask the service technician to
perform safety checks recommended by the
manufacturer to determine that the product is in safe
operating condition.
Use
1. Cleaning - Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is
installed on a cart, product and cart combination
should be moved with care. Quick stops, excessive
force, and uneven surfaces may cause the product and
cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any
kind into this product through openings as they may
touch dangerous voltage points or “short-out” parts
that could result in a fire or electric shock. Never spill
liquid of any kind on the product.
4. Lightning - For added protection of this product
during a lightning storm, or when it is left unattended
and unused for long periods of time, unplug it from
the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the product due
to lightning and power line surges.
vii
This product has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. Therefore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows the guidelines in this manual to avoid improper
usage, which may result in damage to the product, electrical shock and fire hazard injury.
In order to improve the features, functions, and quality of this product, the specifications are
subject to change without notice from time to time.
NOTICES
FCC/IC Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception (which can be determined by
turning the equipment on and off), the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio or television technician for assistance
Modification:
Any changes or modifications not expressly approved by the grantee of this device could void the user's
authority to operate the device.
Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil peut entraîner
l'annulation du droit de l'utilsateur à utiliser l'appareil.
RoHS:
This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive
prohibits the sale of electronic equipment containing certain hazardous substances such as lead,
cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.
www.lorextechnology.com
Product Information
User Manuals
Quick Start Guides
Specification Sheets
Software Upgrades
Firmware Upgrades
viii
Features
Digital Video Recorder Features
• 960H (960x480) recording resolution, D1/2CIF/CIF supported
• H.264 video compression1
• Real time recording 30fps per channel: 8ch @960H, 16ch @480x240
• Pentaplex operation - View, Record, Playback, Back Up & Remotely Control the system
simultaneously
• 24/7 100% Duty cycle hard drive pre-installed
• PTZ cameras supported (RS485), controllable remotely via App
• Accurate Time Stamps with NTP & Daylight Savings Time
Connectivity Features2
• LOREX Stratus Solution - Quick & simple internet
cloud connectivity
• Instant Mobile Viewing on compatible Smart Phones & Tablets3
• PC and Mac compatible
• Instant email alerts with snap shot attachment
1. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the
scene.
2. Requires a high speed Internet connection and a router (not included).
3. Smart Phone & Tablet Compatibility: iPad®, iPhone®, Android (version 2.2 & above). Mobile phone data plan is
required (not included). For the latest compatibility list check www.lorextechnology.com as new models become
available in the market.
All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks
listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, con-
figurations, or specifications without notice or liability.
ix
TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
8-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
8-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 1: Connect the BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 2: Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 3: Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 4: Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 5: Connect the Power Adapter and Power on the DVR . . . . . . . . . . . . . . . . . . . . . 8
Step 6: Upgrade Firmware to Latest Version (if Available) . . . . . . . . . . . . . . . . . . . . . 9
Step 7: Verify Camera Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 8: Set the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Default System Password & Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Lorex Stratus Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Quick Access to System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting BNC Cameras to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting and Removing BNC Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mouse Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
8-Channel Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
16-Channel Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Menu Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Virtual Keyboard and Mini-Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Zoom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Picture in Picture (PIP) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
x
Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Finding Events in the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Controlling the Time Range of the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Zoom in Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Custom Channel Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Changing the Position of the Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjusting Camera Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring the Time and Recording Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Sequence Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing the Video-out Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Restoring the System’s Resolution if you see a Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Adjusting Menu Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjusting the Video Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a Custom Split-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring Pre-recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring the Recording Schedule (Continuous, Motion, Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enabling Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Recording Quality, Resolution, and Video Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Searching for Video on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Event Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Network Type: DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring Hard Drive settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Formatting USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing Time Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing the System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing Video Output - NTSC & PAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring Menu Time Out and Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adding Users & Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring the "Auto Reboot" feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Upgrading the System Firmware Using a USB Thumb Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Restoring to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restarting or Shutting Down the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring System Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Saving Your System Configuration to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading a System Configuration from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting to Your DVR Over the Internet on PC or Mac . . . . . . . . . . . . . 57
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 1 of 3: Connect your DVR to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Step 2 of 3: Obtain the DVR’s Device ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Step 3 of 3: Connect to the DVR Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the PC/Mac Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing the Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . . 65
Changing the Format of Recorded Video (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configuring Privacy Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring your System to "Beep" During Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring Hard Drive Recording Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Changing the System’s Menu Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring System User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Manually Upgrading System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring Auto-Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mobile Apps: Accessing your DVR Using a Mobile Device . . . . . . . . . . . . . 84
Compatible Devices and Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
iPhone / iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Connecting to Your System Using Lorex ECO Stratus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Lorex ECO Stratus Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Using Remote Playback Mode on iPhone/iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Connecting to Your System Using Lorex ECO Stratus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Lorex ECO Stratus Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using Remote Playback Mode on Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Lorex Player 11: Playing Backed up Video on PC . . . . . . . . . . . . . . . . . . . 101
Installing Lorex Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Running Lorex Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lorex Player 11 Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
About the Advanced Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
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Lorex Player for Mac: Viewing Backed up Video on Mac . . . . . . . . . . . . . 103
Lorex Player Mac Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
PTZ Presets and PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Setting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Selecting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Deleting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Starting / Stopping PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appendix C: Connecting Additional External Monitors . . . . . . . . . . . . . . 109
Customizing the Channel Arrangement on the External Monitor . . . . . . . . . . . . . . 109
Appendix D: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Appendix E: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
8-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
8-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Appendix F: DDNS Setup (Advanced) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Accessing your DVR within a local network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Step 1 of 3: Connect your DVR to the Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Step 2 of 3: Obtain the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Step 3 of 3: Connect to the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
To connect using the DVR’s local IP address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
To connect using the DVR’s local IP address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
DDNS Setup—Access your DVR Remotely over the Internet . . . . . . . . . . . . . . . . . . 122
Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Step 4 of 4: Connect to the DVR’s DDNS Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
To connect using the DVR’s DDNS address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
To connect using the DVR’s DDNS address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
xiv
1
Getting Started
The system comes with the following components:
12V DC POWER SUPPLY
(may not be exactly as shown)
QUICKSTART GUIDES
DOCUMENTATION CD
USB MOUSE ETHERNET CABLE
REMOTE CONTROL
(may not be exactly as
shown)
DVR (DIGITAL VIDEO RECORDER)
HDMI CABLE
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,
INCLUDING ALL COMPONENTS SHOWN ABOVE.
2
Front Panel
8-Channel
1IR Sensor: IR receiver for the remote control.
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2Menu & Playback Controls:
• : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
• : In Playback Mode, press to play / pause video.
• In Live Viewing Mode, press to open Search Menu to select playback time.
• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.
• : In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does not override
scheduled recording.
• Press and hold for 15 seconds to reset the DVR to the default resolution. DVR will reboot.
• : Press to stop / resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
3Channel Controls for full screen view:
• CH1/5: Press to switch between channel 1 or channel 5 in full screen.
• CH2/6: Press to switch between channel 2 or channel 6 in full screen.
• CH3/7: Press to switch between channel 3 or channel 7 in full screen.
• CH4/8: Press to switch between channel 4 or channel 8 in full screen.
• : In Live Viewing Mode, press repeatedly to switch between Split-screen Viewing modes.
4Navigation Buttons:
• : Press to move cursor up.
• : Press to move cursor down.
• : Press to move cursor left.
• : Press to move cursor right.
3
1 2 4
5 6
3
5PTZ/ :
• Within system menus: Press to confirm a selection.
• In Viewing mode, press to open the System Information window.
• In Viewing mode, press and hold for 6 seconds to open the PTZ menu.
6USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
16-Channel
1IR Sensor: IR receiver for the remote control.
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2Menu & Playback Controls:
• : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
• : In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.
• : In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does not override
scheduled recording.
• Press and hold for 15 seconds to reset the DVR to the default resolution. DVR will reboot.
• : Press to stop / resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
3Channel Controls:
• Ch1 ~ Ch9: Press to view channel in Full-screen View.
• To access channels 10 and greater: Press 0 for channel 10 or 1+0 for channel 10, 1+1 for
channel 11, 1+2 for channel 12, etc.
• : In Live Viewing Mode, press repeatedly to switch between Split-screen Viewing modes.
4
4Navigation Buttons:
• : Press to move cursor up.
• : Press to move cursor down.
• : Press to move cursor left.
• : Press to move cursor right.
5PTZ/ :
• Within system menus, press to confirm a selection.
• In Live Viewing Mode, press to open the System Information window.
• In Live Viewing Mode, press and hold for 6 seconds to open the PTZ menu.
6USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
5
Rear Panel
8-Channel
1Video Input: Connect up to 8 BNC cameras.
2Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your
mouse cursor and have full control of the system on a secondary monitor.
NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV
connection).
3Audio Input: Connect up to 8 RCA audio-enabled cameras (not included).
4VGA: Connect a VGA monitor (not included) to view the system interface.
5PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
6IR-EXT: Service only; not supported.
7On / Off Switch: Turns the DVR on or off.
8DC12V: Connect the included AC power adapter.
9USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
10 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
11 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12 Audio Output: Output for 1 audio channel (e.g. speakers).
3
4 5
276
891011
12
1
6
Rear Panel
16-Channel
1Video Input: Connect up to 16 BNC cameras.
2Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your
mouse cursor and have full control of the system on a secondary monitor.
NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV
connection).
3Audio Input: Connect up to 4 RCA audio-enabled cameras (not included).
4VGA: Connect a VGA monitor (not included) to view the system interface.
5PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
6IR-EXT: Service only; not supported.
7On / Off Switch: Turns the DVR on or off.
8DC12V: Connect the included AC power adapter.
9USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
10 LAN: Connect a CAT 5 RJ45 Ethernet cable (included) for local and remote connectivity.
11 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12 Audio Output: Output for 1 audio channels (e.g. speakers).
1 2 3 4
711 10 912 8
5 6
7
Basic Setup
Basic Setup
Step 1: Connect the BNC Cameras
• Connect BNC cameras to the Video In ports on the rear panel of the DVR.
Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
Step 3: Connect the Ethernet Cable
• Connect an ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect
the other end of the ethernet cable to a router on your network.
Push and twist the BNC
connector clockwise to
secure it to the BNC port.
8-channel model shown
8-channel model shown
USB port
Connect ethernet cable
8-channel model shown
LAN port
8
Basic Setup
Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended) OR;
• Connect a VGA cable (not included) from the VGA port to the monitor.
Step 5: Connect the Power Adapter and Power on the DVR
• Connect the included power adapter to the DC 12V port. Connect the end of the power adapter
to a wall socket or a surge protector.
• Turn the power switch to I to turn on the DVR. At startup, the system performs a basic system
check and runs an initial loading sequence. After a few moments, the system loads a live
display view.
HDMI
VGA
8-channel model shown
8-channel model shown
DC 12V port ON
9
Basic Setup
Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the DVR starts up. It
is required to upgrade your system to the latest firmware version to enable remote
connection to the system.
If a firmware upgrade is available:
1After startup, a notification will appear asking you to upgrade the firmware. Click Yes to
upgrade.
2Enter the system user name (default: admin) and password (default: 000000) and click Apply.
Wait for the firmware update to complete. The system will restart once the firmware has been
upgraded.
Step 7: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the cameras
to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera
before installing it in a permanent location.
Step 8: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate times
may not be valid as surveillance evidence.
• For details on setting the system time, see “Setting the Date and Time” on page 21.
Click Yes to upgrade
the firmware
DO NOT POWER OFF THE UNIT OR DISCONNECT THE POWER
CABLE DURING FIRMWARE INSTALLATION
10
Basic Setup
Default System Password & Port Numbers
• The system requires a user name and password to log in to the system remotely using a
computer or mobile device. After logging on remotely the first time, you will be asked to create
a custom password for the system.
Local DVR and remote connectivity (LAN & Internet) user name and password:
• Username: admin / Password: 000000
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 9000 (Client port)
Lorex Stratus Connectivity
This system features the exclusive Lorex Stratus connectivity service. This is a cloud
connectivity service that allows you to connect to your system over the Internet via a secure
handshake with Lorex’s Stratus servers. This means you can easily connect to your system
without requiring any network configuration.
For details on setting up your system to connect to the Internet using the Stratus service:
• See “Connecting to Your DVR Over the Internet on PC or Mac” on page 57.
OR
• See “Mobile Apps: Accessing your DVR Using a Mobile Device” on page 84.
Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed
above to be port forwarded on your router.
Quick Access to System Information
• To quickly open a window that displays vital system information, press the PTZ / button
on the front panel of the system.
By default, the system user name is admin and the password is
000000. It is recommended that you create your own password. For
details, see “Managing Passwords” on page 33.
PTZ button
11
Basic Setup
Connecting Cameras
Test the cameras before permanent installation. Plan where you will route the wiring for
the camera and where you will aim the camera.
Installation Tips
• Mount the camera where the lens is away from direct and intense sunlight.
• Plan your cable wiring so that it does not interfere with power lines or telephone lines.
• Ensure that the camera wiring is not exposed or easily cut.
• Mount the camera in an area that is visible, but out of reach.
• Avoid pointing the camera at a glass window to see outside, as this may result in a poor image
caused by glare from indoor / outdoor lighting conditions.
• Adjust the camera angle so that it covers an area with high traffic.
• In "high-risk" locations, have multiple cameras point in the same area. This provides camera
redundancy if a vandal attempts to damage the camera.
Installing Cameras
1Mount the camera(s) to the desired mounting surface according to the instructions that came
with the camera(s). Choose a firm mounting surface.
NOTE: If you wish to mount cameras to drywall, it is recommended to use drywall plugs (not
included).
2Adjust the camera stand to ensure that the camera has a satisfactory view of the area you
would like to monitor. Stand configuration depends on the mounting surface you have chosen
(see below for suggested stand configurations).
NOTE: There are two connection points for certain cameras. Secure the stand to the top thread
for wall mounts or ceiling mounts. Secure the stand to the bottom thread for table
mounts or wall mounts.
ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see
the documentation that came with your camera(s) for specific installation instructions.
Table Mount Wall Mount Ceiling Mount
Camera model not be exactly as shown.
Top thread
(Ceiling mount, Wall mount)
Bottom thread
(Table mount)
Secure to camera
thread
Camera model may not be exactly as shown.
12
Basic Setup
Connecting BNC Cameras to your DVR
1Connect the male power connector on the BNC extension cable to the female power
connector on the camera.
• Connect the BNC connector to the camera.
2Connect the female power connector on the BNC extension cable to the power adapter.
3Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR.
4Plug the camera power adapter to a power outlet.
Connecting and Removing BNC Cables
BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and
cannot be accidently removed.
To connect or remove a BNC connector:
• Push the BNC connector firmly into the BNC port and simultaneously twist the connector
clockwise to tighten.
• To remove a BNC connector from a BNC port, push and simultaneously twist the connector
counter-clockwise to loosen the BNC connector.
BNC Extension cable
Female power connector
Digital Video Recorder
(8-channel model shown)
Male power connector
BNC
13
Mouse Control
Mouse Control
The DVR is designed for mouse navigation. To use a USB mouse (included), connect the
mouse to a USB port on the rear panel of the DVR.
1Use the mouse buttons to perform the following:
• Left-Button: Click to select a menu option.
During live viewing in Split-screen View,
double-click on a channel to view the selected
channel in full-screen; double-click the
channel again to return to Split-screen View.
2Right-Button:
• Click to open the Menu Bar (see “Using the
Menu Bar” on page 17).
• In menus, use the right-button to go back / exit
menus.
3Scroll-Wheel: No function.
8-channel model shown
USB port
1 2
3
14
Remote Control
Remote Control
You can also control the DVR using the included remote control.
8-Channel Remote Control
1Number Keys (1-9): Press to select the desired
channel in Full-screen View.
• : In Live Viewing Mode, press to open
Split-screen View. Press repeatedly to switch
between split-screen viewing modes.
• MENU: Press to open the Main Menu. In menus,
press to go back / exit menus.
• 0: Press 0 three times to show the mouse
cursor on the BNC monitor or the monitor
connected with HDMI / VGA.
2Navigation Cursors: Press to navigate menus.
• : Press to select menu items. In Live Viewing
Mode, press to access System Information.
3SUB MENU: Press to open the Menu Bar.
4MUTE: Press to mute / un-mute audio during
Live Viewing and Playback Mode*.
5Playback Controls:
• : In Playback Mode, press to fast forward /
increase fast forward speed.
• : In Playback Mode, press to rewind /
increase rewind speed.
• : In Live Viewing Mode, press to open the
Search Menu to select video for playback.
• In Playback Mode, press to play video.
• : In Live Viewing Mode, press to start
Sequence Mode.
• In Playback Mode, press to pause video.
Press repeatedly to step through video
frames.
• : Press to stop recording. Password required;
does not override scheduled recording.
• : Record: Press to resume recording after
recording has been stopped. Password required.
1
2
34
5
*Audio capable cameras (not included) are required
for audio recording and listen-in audio functionality.
TIP: When using the remote
control to enter password
and camera titles, select the
field using the navigation
buttons, press , and then
press the number buttons.
.
15
Remote Control
16-Channel Remote Control
1REC: Press to resume recording after recording has
been stopped.
• SEARCH: Press to open the Search menu.
• Number Keys (1-0): In Live Viewing Mode, press to
open the desired channel in Full-screen view. Press
1+0 for channel 10, 1+1 for channel 11, etc.
• 0: Press 0 three times to show the mouse cursor on
the BNC monitor or the monitor connected with HDMI
/ VGA.
• Display Mode: In Live Viewing Mode, press repeatedly
to switch through split-screen viewing modes.
• 2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open
the corresponding Split-screen View. Press
repeatedly to change channels shown in split-screen.
• AUTO: Press to start / stop Sequence Mode.
2Navigation Cursors: Press to navigate menus.
• ENTER: In menus, press to confirm selections.
• In Live Viewing Mode, press to access System
Information.
3MENU/ESC: Press to open the system menu. In
menus, press to go back / exit menu.
• MUTE: In Live Viewing and Playback Modes, press to
mute / un-mute audio.
• PIP: In Live Viewing Mode, press once to open Picture
in Picture (PIP) 1X1 or twice to open PIP 1X2. Mouse
is required to change channels shown in PIP.
4Playback Controls:
• FWD: In Playback Mode, press to fast forward /
increase fast forward speed.
• REW: In Playback Mode, press to rewind / increase
rewind speed.
• PLAY: In Playback Mode, press to play / pause video.
• In Live Viewing Mode, press to open the Record
Search Menu.
• STOP: In Playback Mode, press to pause playback.
• In Live Viewing Mode, press to stop recording.
Password required; does not override scheduled recording.
• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow
motion playback speed.
• PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame
by frame.
1
2
3
4
5
5PTZ Controls:
• Z+/Z- : Adjust camera Zoom.
• F+/F- : Adjust camera Focus.
• I+/I-: Adjust camera Iris.
• PTZ: Opens the PTZ menu.
16
Using the On-Screen Display
Using the On-Screen Display
Use the system’s graphical on-screen display to navigate menus and configure options and
settings.
1Date & Time: Displays the date and time on the system
2Record Status: Displays the current recording status of the system: C=continuous (normal
recording); M=motion recording; A=alarm recording.
3Channel number / Channel title: Displays channel number or channel title. To rename the
channel number to a title, see “Configuring Custom Channel Names” on page 37.
C
M
CC
1. Date & Time
2. Record Status
3. Channel number /
Channel Title
Tip:
If you can’t see your mouse cursor on screen:
You may have switched output modes from VGA/HDMI to BNC. By default, the DVR
outputs to VGA/HDMI mode.
How To Change Video Outputs:
Front Panel Remote Control
Press and hold 0 for 6
seconds.
Press 0 three times.
17
Using the On-Screen Display
Using the Menu Bar
The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.
To access the Menu Bar:
1Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar.
Menu Bar Icons
• Main Menu: Opens the Main Menu.
• Lock: Click to Lock the Main Menu unless the password is entered. Lock icon is not visible
unless passwords are enabled.
• Split Screen buttons: View the DVR in 4-way, 9-way, or 16-way (16-channel models only)
Split-screen Mode.
• PTZ: Opens the PTZ controls.
• Start / Stop PTZ Cruise: Start or stop the PTZ cruise function.
• Zoom: Opens digital zoom. Must be in Full-screen / Live Viewing Mode.
• Record Search: Opens the DVR Search Menu. This allows you to search for video recorded
on the DVR.
• Start / Stop Recording: Start or stop DVR recording on all channels. Password required; does
not override scheduled recording.
• Start / Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR automatically switches
between channels every few seconds.
• PIP 1X1: Enable Picture in Picture Mode with 1 camera in full screen and 1 in a small window.
• PIP 1X2: Enable Picture in Picture Mode with 1 camera in full screen and 2 in small windows.
• Volume: Adjust the DVR volume (audio-capable cameras required, not included).
Main Menu Split screen PTZ
Start / Stop
PTZ Cruise
Search Menu
Start/Stop
Recording
Sequence Volume
Zoom PIP1X1 PIP1X2
Lock
18
Using the On-Screen Display
Using the Virtual Keyboard and Mini-Keyboard
You can input numeric or text values using the on-screen virtual keyboard. You will need to
use the Virtual Keyboard when entering your User ID and Password. The Virtual
Mini-Keyboard is used to input numeric values, such as the time and date.
To use the Virtual Keyboard:
1Using the mouse, click on an option or field, such as the User ID and Password fields (if
passwords are enabled).
• The Virtual Keyboard opens.
• Click Shift to switch between upper and lowercase letters.
• Click to move the cursor between letters.
• Click to Backspace/Delete.
• Click Enter to enter your selection.
• Click ESC to close the virtual keyboard.
To use the Virtual Mini-Keyboard:
1Using the Mouse, click on an option or field, such as the Time or Date fields.
• The Virtual Mini-Keyboard opens.
• Click to go back to the previous option.
• Click to enter your selection.
Virtual Keyboard
Virtual Mini-Keyboard
19
Using the On-Screen Display
Using the Zoom Mode
Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can
be useful if you want to get a closer look at a situation.
To use the Zoom Mode:
1In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click
the channel if you are in a Split-screen View).
2Right-click to open the Menu Bar and select the Zoom button ( ). A Zoom icon appears on
the screen.
3Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
• The box in the lower right-hand corner shows the entire camera picture with a black box
around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
• Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and
return to Live Viewing Mode.
Zoom icon
Click and drag to
zoom in on an
area
Click and drag inside the
box to move the zoom area
Right-click to exit and select
a different zoom area
20
Using the On-Screen Display
Using Picture in Picture (PIP) Mode
Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing
up to two other channels.
To use Picture in Picture Mode:
1Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( ).
PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full
screen and 2 other channels.
• Picture in Picture Mode opens.
• To change the full-screen channel, click anywhere in the main viewing area.
• To change the smaller channels, click inside the channel.
• To move the smaller channels around the screen, click inside the white bar and drag.
• Right-click to exit and return to Live Viewing Mode.
Click inside the main
viewing area to change
the full-screen channel
Click inside the white bar
and drag to move the
smaller channels
Click inside the smaller channels
to change the channel
21
Setting the Date and Time
To set the date and time:
1Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click
the Main Menu button ( ).
2Enter the system user name (default: admin) and password (default: 000000) and click Apply.
3Click System.
4Configure the following:
• Date: Click inside the field and enter the month, date, and year.
• Time: Click inside the field and enter the time.
• (Optional) Date Format: Use the drop-down menu to select MM/DD/YY or, DD/MM/YY, or
YY-MM-DD.
• (Optional) Time Format: Use the drop-down menu to select 12HOURS or 24HOURS.
• (Optional) DST: Click the Setup button next to DST to configure automatic Daylight Savings
Time adjustments.
• (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date
with a Network Time Protocol (NTP) time server. Lorex provides a free NTP service that
automatically updates your DVR’s time for Daylight Savings Time.
NOTE: A constant internet connection is required for the NTP server feature to function.
5Click Apply to save your settings.
It is highly recommended to set the date and time when first
setting up your system.
Inaccurate time stamps may render your footage unusable for
court evidence.
Press on the Mini-Keyboard after
you have entered the Date or Time
22
Configuring Daylight Savings Time (DST)
If your region observes Daylight Savings Time (DST), follow the instructions below to
configure your DVR to automatically update the time when the clock updates.
To enable automatic DST adjustments:
1Click the DST Setup button.
2Configure the following:
• Daylight Saving Time: Select Enable.
• Time Offset: Select the number of hours the system should move forward or backward when
DST occurs.
• Daylight Saving Time Mode: Select Week or Date. This allows you to select whether DST
should begin and end at the beginning of the week or on a specific date.
• Start Time, End Time: Enter when DST starts and ends.
3Click Apply to save your settings.
DST Setup
Select Enable
Configure DST
Settings
23
Setting the Date and Time
Using a NTP Server to set your System Time
A NTP (Network Time Protocol) server syncs your system time with an online time server.
Lorex provides a free NTP service that allows your DVR to automatically update the time
for Daylight Savings Time.
NOTE: A constant Internet connection is required to use the NTP feature.
To enable NTP:
1Right-click to open the Menu Bar and click the Main Menu button ( ).
2Click System. Beside NTP, click Setup.
3Configure the following:
• Enable: Select Enable.
• Server Address: Select ntp.lorexddns.net (recommended) as the time server or select
another time server.
• Time Zone: Select your region’s time zone.
4Click Update Now to connect to the time server.
5Click Apply to save your settings.
NTP Setup
Select Enable
Select ntp.lorexddns.net
Select your Time Zone
Click Update Now to connect
to the server
Click Apply to save your settings
24
Recording
Recording
By default, the system is set to immediately record video from connected cameras in
Continuous Recording Mode.
• Recording—Continuous: Normal, continuous recording
You can set the system to stop recording once the hard drive is full, or to continually record
by overwriting previously recorded data. For more details, see “Configuring Hard Drive
settings” on page 51.
Event Recording
The system also includes motion recording:
• Recording—Motion: The system records when motion is detected by the camera
Recording Audio
The system can also record audio for up to 8 channels (8-channel models) or 4 channels
(16-channel model). You must have audio-capable cameras (not included) or self-powered
microphones (not included) in order to record audio on the system.
For details, see “Appendix D: Recording Audio” on page 111.
C
.
M
25
Playback and Backup
Playback and Backup
You can view and back up recorded video on the system through the Search Menu.
Playing Back Recorded Video
To playback a specific date and time:
1Right-click to open the Menu Bar and click the Record Search button ( ).
2Enter the system user name (default: admin) and password (default: 000000) and click Apply.
The Record Search tab opens.
3Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
• Playback Time: Enter the desired time you wish to search for video.
4Click Play to select the exact time specified in Playback Time.
5Select the channel or channels you want to play back and click Play.
CH
Playback
Time
Search
Date
Select channels to play back
26
Playback and Backup
To search for recorded footage on the DVR:
1Right-click to open the Menu Bar and click the Record Search button ( ). The Record
Search tab opens.
2Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
3Click the Search button. Your search results appear in the calendar. In the top portion of the
calendar, results are shown for each day in the month. In the bottom portion, results are
shown for each hour in the selected day.
4Click on a date in the calendar to see the video available for that date.
5Click on the hour of the video you want to play back.
6Select the channel or channels you want to play back.
7Click Play to begin playback.
Days in the
selected month
Hours in the
selected day
Search results:
Green: Continuous recording
Red: Motion or alarm recording
Grey: No recording
27
Playback and Backup
Using Playback Controls
This system features advanced playback controls that allow you to see when you have
recorded footage and motion events on your cameras. They also allow you to use digital
zoom in playback mode or take backups from short video clips.
Different playback controls appear depending on the number of cameras you have selected
to playback. All available controls appear when you playback from a single camera.
To use the advanced playback controls:
1Move the mouse slightly to display the on-screen playback controls. You can also use the
playback control buttons on the remote control.
• Click the playback controls to play, pause, fast forward, rewind, and slow down playback.
• Click X or right-click to quit playback and return to the Search Menu.
Finding Events in the Playback Bar
The advanced playback controls show the time and type of video footage available.
Continuous recordings are shown in green and motion or alarm recordings are in red.
NOTE: Motion detection or alarms must be enabled for each channel before they will be
highlighted, see “Alarm” on page 49 for details.
When up to four channels are selected for playback, multiple channels are shown.
If more than four channels are selected, one bar is shown that combines all the selected
channels. This means that video available on any selected channel will be shown in the bar.
Available video footage
: Continuous recording
: Motion or alarm recording
Start time of
footage shown
in bar
End time of
footage
shown in bar
Exit playback
Change range of time
shown in playback bar
Rewind
Slow
Play
Pause
Fast
Forward
Zoom
Video clip
backup
Mute
Playback cursor (click and
drag to select playback time)
Show playback
time controls
Video footage from up to 4 channels is shown in multiple bars
28
Playback and Backup
Controlling the Time Range of the Playback Bar
The time range is the start and end times of the footage displayed in the Playback bar. By
default, the Playback bar displays recordings recorded on the day selected for playback
(from 00:00~24:00). You can change the time range to narrow in on a specific time.
To control the time range of the Playback bar:
1During Playback mode, click to open the time range controls.
2Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the
playback bar will show 15 minutes before to 15 minutes after the currently playing time.
OR
• To create a custom time range, click . The button will become colored. Move your mouse
to the time you where you would like the range to start and click. Then, move your mouse to
the time you where you would like the range to end and click. The start and end times will be
replaced by the 1st and 2nd times that you clicked on.
Using Zoom in Playback Mode
You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded
video.
NOTE: Zoom is only available when a single channel is selected for Playback.
To use zoom in playback mode:
1Open Playback mode with only one channel selected. For details, see “Playing Back
Recorded Video” on page 25.
2Click to open Zoom.
NOTE: Playback controls are not available when Zoom is activated. If you want to pause the
video before you zoom, you will have to pause it before entering Zoom.
Click to open time
range controls
29
Playback and Backup
3Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
• The box in the lower right-hand corner shows the entire camera picture with a black box
around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
4Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and
return to Playback Mode.
Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB flash drive (not included).
NOTE: Video clip backup is only available when a single channel is selected for Playback.
To create a backup video clip:
1Connect a USB flash drive (not included) to one of the USB ports on the DVR.
2Open Playback mode with only one channel selected. For details, see “Playing Back Recorded
Video” on page 25.
3Click the clip backup button ( ) to start your backup at the current playback time.
4When you want the backup clip to stop, click again.
TIP: You can use fast forward or click-and-drag the video cursor to select the stop time for
the clip. This is useful because it allows you to backup longer segments of video without
having to watch the whole video each time. You must have enough space on your USB flash
drive to save the file.
Zoom icon
Click and drag to
zoom in on an
area
Click and drag inside the box to move the zoom area
Right-click to exit and select a different zoom area
Click to select the start and stop times
30
Playback and Backup
5A confirmation window appears, showing information about the backup file you are about to
create. Click Backup to confirm. Wait for the file to be saved.
For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on
PC” on page 101 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on
page 103.
Backing Up Video
You can back up video to a USB flash drive (not included) connected to the rear panel of the
DVR.
To back up video:
1Connect a USB flash drive to one of the USB ports on the rear panel of the DVR.
2Right-click to open the Menu Bar and click the Record Search button ( ).
3Enter the system user name (default: admin) and password (default: 000000) and click Apply.
4Click the Backup tab.
5Configure the following:
• Search Date: Enter the desired month, date, and year
• Search Time: Enter the time range you wish to search.
• CH: Select the channel you wish to search. To search all channels, select All.
• Type: Select the type of recording you wish to search. Choose from All, Continuous, or Alarm.
6Click Search. A list of videos populate in the window.
Backup
Click the BAK checkbox to
select video to back up
Click Backup
31
Playback and Backup
7Click  to scroll through the list of videos. The videos are named by time. Videos are
"packed" into 15 minute - 60 minute increments.
8Click the BAK checkbox beside the video you wish to back up.
9Click Backup. Wait for the backup to finish before removing the USB memory drive.
Viewing Backed Up Video
To view the downloaded video, you must install the Lorex Player software.
For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on
PC” on page 101 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on
page 103.
Converting Backed Up Video to AVI Files
The DVR saves its backup files as proprietary video files. To share these files, you must
convert them into .AVI files. Note that the AVI generator can also back up audio from
audio-enabled cameras.
To install the AVI converter:
1Insert the software disc in your computer’s CD/DVD rom drive.
2Locate the AVI Generator software from the CD installation wizard.
3Follow the on-screen instructions to install AVI Generator.
To start the AVI Generator:
1Double-click the AVI Generator shortcut on the desktop ( ).
NOTE: To change the duration of how often a file is "packaged", see “Configuring
Backup File Duration (Pack Duration)” on page 41.
32
Playback and Backup
2Click Open and then locate the backed up video file on your hard drive.
3Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open.
4Click Start to convert and save the file in the default save folder.
• Or click Save As to select a desired save folder, then click Start to convert the file.
5Locate the file in the folder you selected in step 4.
Open
Open
Save As
Start
33
Managing Passwords
Managing Passwords
The system supports the following account types:
• ADMIN—system administrator: has full control of the system, and can change both
administrator and user passwords and enable/disable password protection.
• USER—normal user: only has access to live viewing, search, playback, and other functions.
You may set up multiple USER accounts with varying levels of access to the system.
For security reasons, it is highly recommended to change the password on your system. By
default, the system password is enabled.
Changing Passwords
You can change the system password of the ADMIN and USER accounts from the Users
menu.
To change the admin password:
1Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system
user name (default: admin) and password (default: 000000) and click Apply.
2Click System and select the Users tab.
3Select the checkbox beside admin to change the admin password, then click the Edit button.
ATTENTION: By default, the system user name is admin and the password is 000000. Passwords
are enabled by default and are required to access the Main Menu.
The password is required to log into the system remotely using a computer or mobile device. You
will be prompted to create a custom password after you connect for the first time.
Edit
Select checkbox beside admin
34
Managing Passwords
4Configure the following:
• User Name: Enter the desired admin user name.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
5Click Apply to save your settings.
Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
To add a new user:
1Right-click to open the Menu Bar and Click the Main Menu button ( ).
2Click System> Users tab.
3Select the checkbox beside User1 (or any other user), then click the Permission button.
Select checkbox beside "User1"
Configure Permissions
35
4Select the menus and channels the user will have access to:
5Click Apply to save your settings.
6Configure the following:
• User Name: Enter the desired user name.
• User Enable: Select Enable to enable the user account.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
7Click Apply to save your settings.
Now, you can log in to the system locally, or remotely using the user name and password
you created. When logging into the system with a user account, the user will only have
access to the menus you assigned.
Select the menus that the user will have access to.
Select which channels will have access to:
Backup, Preview, Playback and PTZ Control.
36
Using the Main Menu
Using the Main Menu
To open the Main Menu:
• Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system
user name (default: admin) and password (default: 000000) and click Apply.
1Display: Configure display options (e.g. camera color settings, camera title, video output).
2Search: Search for recorded video and log files on the system.
3Alarm: Configure motion detection and alarm settings.
4System: Configure system time and user accounts.
5Record: Configure recording settings and recording schedules.
6Network: Configure system network settings (e.g. email alert settings, video streaming
quality settings).
7Device: Configure PTZ settings, HDD recording mode, HDD format option.
8Advanced: Configure system restart schedule, perform firmware upgrades or configure
automatic upgrades.
37
Using the Main Menu
Display
The display menu allows you
to configure camera image
settings and video output
settings.
Tip: If you want to apply settings to all
channels, use the "Copy To" drop-down
menu, and select All. Click the Copy
button to copy the setting across all
channels.
Configuring Custom Channel
Names
1Select the Live tab.
2In the Channel drop-down menu, select
the channel that you wish to rename.
3Click the Name field. Use the Virtual
Keyboard to enter in the new channel
name.
4Click Apply to save your settings.
Changing the Position of the
Channel Name
1Select the Live tab.
2In the Channel drop-down menu, select
the channel you would like to configure.
3In the Position drop-down menu, select
where you would like the channel names
to appear:
• U-L: Upper left hand corner.
• D-L: Lower left hand corner.
• U-R: Upper right hand corner.
• D-R: Lower right hand corner.
• OFF: Do not display the channel name.
4(Optional) Use the drop-downs next to
Copy to copy settings to another channel
or all channels. Click the Copy button to
copy settings.
5Click Apply to save your settings.
Adjusting Camera Color Settings
1Select the Live tab.
2In the Channel drop-down menu, select
the channel that you wish to configure.
3Click the Setup button next to Color. The
Color Setup window opens.
4Drag the slider to adjust the Hue,
Brightness, Contrast, and Saturation.
5Click Apply to save your settings.
Enabling Covert Recording
Covert Recording blanks out the screen
so that it seems as if the system is not
recording. Covert channels are only
visible when the admin account logs in
using a remote computer or mobile
device.
To enable covert recording:
1Select the Live tab.
2In the Channel drop-down menu, select
the channel you wish to hide.
Channel drop-down menu
38
Using the Main Menu
3In the Covert drop-down menu, select
Enable.
4Click Apply to save your settings.
Configuring the Time and
Recording Time Display
To add/remove the time stamp in the
system display:
1In the Live Time and Record Time
drop-down menu, select enable or
disable.
2Click Apply to save your settings.
Configuring Sequence Time
Sequence time refers to the amount of
time a channel appears on the screen
before changing to a different channel
when the DVR is in Sequence Mode. For
example, when Sequence Mode is on,
channel 1 is shown for several seconds
before switching to channel 2.
To configure the sequence time:
1Click the Output tab.
2Click the SEQ Dwell time field and enter
the time channels remains on-screen
before changing to another channel.
3Click Apply to save your settings.
Changing the Video-out Resolution
1Click the Output tab.
2Click the drop-down menu beside VGA/
HDMI Resolution and select the output
resolution.
3Click Apply to save your settings.
4Right-click repeatedly to exit all menus.
The DVR prompts you to restart. Click OK.
5The DVR restarts and asks you to confirm
the new resolution. Click Yes to confirm or
No to revert to the old resolution. If you do
nothing, the DVR will revert to the last
selected resolution and restart.
NOTE: If you select a resolution that is
greater than what your monitor
supports, you may see a blank
screen when your DVR restarts. If
this occurs, do not do anything and
wait until the DVR restarts. If the
screen remains blank, press and
hold the Stop button () on the front
panel of the DVR until the DVR
restarts. Your system resolution will
default to 1024 x 768.
Restoring the System’s Resolution
if you see a Blank Screen
If you see a blank screen on your
monitor after turning on your system,
the DVR’s output resolution may be
higher than what your monitor
supports. Follow the steps below to
restore the DVR’s default resolution to
1024 x 768.
To restore the DVR’s default
resolution:
1Ensure the power and video cables are
properly connected.
2Press and hold the Stop button () on the
front panel of the DVR until the DVR
restarts. The DVR will restart with the
default resolution of 1024 x 768.
SEQ Dwell time
Stop button ()
39
Using the Main Menu
3When the DVR restarts, click Yes to
confirm the default resolution.
NOTE: If your system resolution is already
in 1024 x 768, pressing and holding
the Stop button will not restart the
system.
Adjusting Menu Transparency
You can increase or decrease the
transparency of the on-screen menus.
To adjust the transparency of
on-screen menus:
1Click the Output tab.
2Drag the Transparency slider to adjust
transparency.
3Click Apply to save your settings.
Adjusting the Video Margin
If you connect your DVR to a BNC
monitor, you can adjust the video
margins.
NOTE: You must select the BNC output
mode to adjust the margins. Press 0
three times on the remote control to
switch the output mode between
BNC mode and VGA/HDMI mode.
When BNC mode is selected, the
mouse cursor appears on the BNC
monitor.
To adjust the video margin:
1Click the Output tab.
2Click the Margin button.
3Drag the sliders to the left or right to
adjust the Left, Right, Top, or Bottom
Margin.
4Click Apply to save your settings and click
OK to confirm.
Adding Privacy Zones
A privacy zone allows you to block out
up to 4 portions of each channel with a
black square.
To configure a privacy zone:
1Click the Privacy Zone tab.
2In the Channel drop-down menu, select
the channel you wish to configure.
3Configure the following:
• Channel: Select the channel you wish to
configure.
• Privacy Zone: Select ON to enable privacy
zones or OFF to disable privacy zones.
• Area Setup: Select the Area1~4
checkboxes to enable up to 4 privacy
zones.
ATTENTION: Areas covered by privacy
zones are not visible in recordings.
Privacy Zone
40
Using the Main Menu
4Click the Setup button next to Mask Area.
The Privacy Area setup screen opens.
• Click on a privacy area and drag to change
its location.
• Click on the edge of a privacy area and
drag to resize a privacy area.
• Right-click when you are finished to exit.
5(Optional) Use the drop-downs next to
Copy to copy privacy areas to another
channel or all channels. Click the Copy
button to copy privacy areas.
6Click Apply to save your settings.
Creating a Custom Split-screen
Display
You can create a custom split-screen
display and re-arrange where channels
are placed.
TIP: You can use the steps below to
create a custom split-screen display on
a secondary monitor connected to the
Video Out port. First, move the mouse
and system interface to the Video Out
monitor by pressing 0 three times on
the remote control. Complete the steps,
and then press 0 three times on the
remote control again to return the
mouse and system interface to the VGA
or HDMI monitor. Your custom display
will be saved on the secondary monitor.
To re-arrange the split-screen display:
1Select the Output tab.
2Under View Setup, select Enable. This lets
you select and arrange the channels you
want to show on the screen.
NOTE: Enabling View Setup disables your
ability to change channels the
normal way on the selected monitor.
You will need to disable View Setup
to return to normal operation.
3Under View Mode, select the desired
viewing mode: Single, Quad, Nine, or
Sixteen (sixteen-channel models only).
4Click Vout Setup. A menu appears that
allows you to select the arrangement of
channels.
Click and drag to move privacy zones
Click Inside the edge and drag to resize
Select Enable
Select display mode Click Vout Setup
41
Using the Main Menu
5Click the drop-down menus to select
which channels to show on the screen and
the arrangement of channels.
6Click Apply to save changes. Click Ok.
Right-click repeatedly to exit all menus
and return to live viewing.
Record
The Record menu allows you to
configure recording settings,
such as the recording resolution,
recording schedule, and audio
recording.
Configuring Pre-recording Settings
1Select the Rec Para tab.
2In the Channel drop-down menu, select
the desired channel you wish to configure.
3In the PreRecord drop-down menu, select
Enable to enable pre-recording or Disable
to disable pre-recording.
4Click Apply to save your settings.
Configuring Backup File Duration
(Pack Duration)
"Pack Duration" refers to the duration
of a backed up file in the system. By
default, a recording is "packaged" into
15 minute video files.
To change the DVR’s backed up file
size:
1Select the Rec Para tab.
2In the Pack Duration drop-down menu,
select the desired duration (15~60
minutes).
3Click Apply to save your settings.
Select the arrangement of channels on screen
File Size duration
42
Using the Main Menu
Changing the file size changes the
duration of backed up files. For
example, if you select 15 minutes as
your file size, the system stores video
files in 15 minute durations.
Configuring the Recording
Schedule (Continuous, Motion,
Alarm)
To configure the recording schedule:
1Click the Schedule tab.
2Configure the following:
• Channel: Select the channel you wish to
configure the schedule for.
• Week: Select the day of the week you wish
to configure.
3Click inside the grid to configure the
recording schedule:
• The recording schedule is arranged as a
grid. Each row represents a recording type
(Continuous, Motion, and Alarm), and each
box represents an hour.
• Recording for each recording type is
enabled during the selected hour when the
box is filled in with the corresponding
color. Recording for each recording type is
disabled for the selected hour when the
box is gray.
4(Optional): Use the top Copy and Copy To
drop-down to copy the recording schedule
to a specific day or all days. Click Copy to
copy the schedule.
5(Optional): Use the bottom Copy and Copy
To drop-down to copy the recording
schedule to a specific channel or all
channels. Click Copy to copy the schedule.
6Click Apply to save your settings.
Enabling Audio Recording
Audio-capable cameras are required
(not included) for audio recording.
To enable audio recording:
1Click the MainStream tab.
2Beside the corresponding channel, select
or deselect the checkbox under Audio to
enable or disable audio recording.
3Click Apply to save your settings.
Configuring Recording Quality,
Resolution, and Video Frame Rate
You can configure the recording quality,
recording resolution and video frame
rate for each channel.
To change the recording quality,
recording resolution, and video frame
rate:
1Click the MainStream tab.
2Under Mode, select D1 or 960H. 960H will
enable larger, wide-screen formats, but it
will decrease the number of Frames Per
Audio
checkbox
43
Using the Main Menu
Second available for recording on
16-channel models.
NOTE: If you change this setting, the DVR
will restart when you save changes.
3Under the Quality drop-down menu, select
from Good, Better, or Best to adjust the
quality of recordings on each channel.
4Under the Resolution drop-down menu,
select the Recording Resolution for each
channel:
• If D1 is selected, available options are CIF
(320x240), HD1 (720x240), or D1 (720x480).
• If 960H mode is selected, available options
are 480x240, 960x240, or 960x480.
5Under the FPS drop-down menu, select
the number of frames per second you want
the DVR to record on each channel.
6(Optional) Use the Copy and Copy To
drop-down menus to copy recording
settings to one or all channels. Click Copy
to copy recording settings.
7Click Apply to save your settings.
NOTE: On the 16-channel model, increasing
the resolution or quality settings will
decrease the amount of Frames per
Second (FPS) the DVR can record. If
you receive an error message when
saving your changes, reduce the
Resolution, Quality, or FPS and try
again.
Under Mode, select D1 or 960H
Frames per Second
Recording
Resolution Recording quality
44
Using the Main Menu
Search
The Search menu allows you
to search for saved video on
your system for playback and
backup.
Searching for Video on the System
1In the main menu, click Search, or click
the Search Menu button ( ) in the
menu bar.
2In the CH drop-down menu, select the
channel you wish to search or select All to
search all channels.
3Click the Search Date field, to enter the
desired month, date, and year you wish to
begin searching for video.
4Click Search.
5Click on a date in the calendar to see the
video available for that date.
6Click on the hour of the video you want to
play back.
7Select the channel or channels you want to
play back.
8Click Play to begin playback.
Video Playback Controls
Move the mouse slightly to display the
on-screen playback controls. You can
also use the playback control buttons on
the remote control or front panel of the
system.
• Click X to quit playback and return to the
Search menu.
Backing up Video Files
You can back up video files on your USB
flash drive (not included).
To back up video files:
1Perform a search.
2Insert a blank USB flash drive in the rear
panel of the system.
3Click on the desired date you wish to back
up.
Search Date
Click a date to see video available
Click a time to play video from that time and date
Use the video control buttons to
manipulate video playback
45
Using the Main Menu
4Click the Backup button. A list of files
appears in the Log menu.
5Click the checkbox under BAK next to the
file you want to backup.
6Click the Backup button to begin copying
the video files to your flash drive.
NOTE: You will need the Lorex Player
(included on the CD) to view the
saved files.
Using the Event Search
Event Search allows you to find videos
that are marked as "Alarm" or
"Continuous" recording type. This
allows you to quickly and easily sort
though videos that only have alarm
attributes.
NOTE: Videos are not marked as Alarm
unless continuous recording is
turned off and motion or alarm
settings are enabled.
To perform an Event Search:
1Click the Event Search tab.
2Configure the following:
• Search Date: Enter the Month, Date, and
Year.
• CH: Select the channels you wish to
search.
• Search Time: Enter the time range you
wish to search.
• Type: Select the recording type you wish
to search for.
3Click Search. A list populates with videos.
4Perform one of the following:
• Play video: Double-click on the desired
file.
• Back up a file: Connect a blank USB flash
drive to your system. Select the BAK
checkbox beside the desired file name.
Then, click the Backup button.
Backup
46
Using the Main Menu
Using the Log Search
A log search allows you to search
system event logs.
To perform a Log search:
1Click the Log tab.
2Configure the following to perform a Log
search:
• Log Type: Select the log type you wish to
search under. Choose from Alarm (i.e.
motion events), Operation (i.e.
Configuration changes, Setup), or All.
• Start Time: Enter the time you wish to
begin searching.
• End Time: Enter the time you wish to end
searching.
3Click Search.
4(Optional) Click the Backup button to
backup system logs to a USB flash drive
(not included).
Network
The Network menu allows
you to configure network
settings and email alerts.
Configuring Network
Type: DHCP & Static IP
The system has the ability to operate in
DHCP mode and Static IP mode.
To configure DHCP and Static IP
settings:
1Select the Network tab.
2In the Type drop-down menu, select DHCP
or Static. If you select DHCP, the router
automatically assigns an IP to your DVR.
If you select Static, click the field beside IP
Address, and enter in the IP address of
your choice.
• Enter your custom Subnet Mask,
Gateway, DNS1 and DNS2 using the
mouse.
• You must assign the IP in your router that
you wish to make static. For example, if
you assign 192.168.2.89 as the static IP in
the DVR, you must assign 192.168.2.89 in
your router as a static IP as well. Consult
your router’s user’s manual for details.
3Click Apply to save your settings.
4Right-click until you exit all menus. You
will be prompted to restart.
Select DHCP or Static
47
Using the Main Menu
Enabling Auto Port Forwarding
Auto Port Forwarding allows the DVR to
open required ports on your router. This
feature only works on certain router
models.
NOTE: Port forwarding is not required to use
the Lorex Stratus Connectivity
service. For details on setting up
remote connectivity, see
“Connecting to Your DVR Over the
Internet on PC or Mac” on page 57.
To Enable Auto Port Forwarding:
1Select the Network tab.
2In the Auto Port Forwarding drop-down
menu, select Enable or Disable.
3Click Apply to save your settings.
Changing the DVR’s Client and
HTTP Port
The DVR’s Default Client port is 9000.
The default HTTP port is 80.
To change the Client port and HTTP
port:
1Select the Network tab.
2In Client Port, enter the desired Client
Port (default: 9000).
NOTE: 9000 is represented as "09000."
3In HTTP Port, enter the desired HTTP Port
(default: 80).
4Click Apply to save your settings.
5Right-click to exit all menus. You will be
prompted to restart.
Adjusting Remote Connectivity
Streaming Rates
You can adjust the data streaming rate
(also called the SubStream) when you
connect to the system remotely. If you
want to conserve bandwidth, select a
lower frame rate and bitrate.
NOTE: Setting your system to stream with a
lower frame and bitrate may cause
the video to appear choppy or slow.
To adjust the SubStream settings:
1Click the SubStream tab.
2Configure the following beside the desired
channel:
• Video: Select Enabled or Disabled. If you
select Disabled, you will not be able to view
the channel when connecting remotely to
the system.
• FPS: Select the desired frames per
second.
• Bitrate: Select the desired video bitrate.
• Audio: Select or deselect the checkbox to
enable or disable the system from
streaming audio when viewing the system
remotely.
3Click Apply to save your settings.
Setting up Email Notification
The system can send email notifications
when it detects motion or when an
alarm parameter triggers.
Client Port & HTTP Port fields
48
Using the Main Menu
To set up email notification:
1Click the Email tab in the Network menu.
2From the Email drop-down menu, select
from:
• Default: Uses the Lorex email server to
send out alarm notifications. This is the
recommended selection.
• Enable: Uses custom email server
settings.
• Disable: Disables email notification.
If you want to use Lorex’s email server
(recommended):
1In the Email drop-down menu, select
Default.
2In the Sender Email field, enter the email
address of the sender. This can be any
email address of your choice.
3In the Receiver Email field, enter the
email address you want the DVR to send
alarm notifications to.
4In the Interval drop-down menu, enter the
Duration the DVR must wait before
sending out a new notification.
For example, if you select a 3 minute
interval, the DVR will send out email
notifications every 3 minutes until the DVR
stops detecting motion / alarm. The DVR
will only send out notifications when it
detects motion/alarm triggers.
5Click Apply to save your settings.
If you select "Enable", and want to use
your own email server:
1Configure the following:
• SSL: Select ON/OFF to enable/disable
Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email
address. This can be any address of your
choice.
• Sender Password: Enter your email
server’s password.
• Receiver Email: Enter the recipient’s
email address.
• Interval: Enter the interval the DVR waits
before sending a new email notification.
2Click Apply to save your settings.
3Click Apply to save your settings.
4Right-click until you have exited all menus.
You will be prompted to restart.
Configuring DDNS settings
Lorex DDNS is available as an optional
connectivity option. Please see
“Appendix F: DDNS Setup (Advanced)”
on page 119 for details.
The primary connectivity option uses
the Lorex Stratus service to connect to
your system over the Internet without
requiring port forwarding or DDNS
registration. For details, See
“Connecting to Your DVR Over the
Internet on PC or Mac” on page 57.
Select Default
49
Using the Main Menu
To configure DDNS settings:
1Visit http://lorexddns.net and register for a
DDNS account.
2Click the DDNS tab.
3Configure the following:
• DDNS: Select Enable.
• Server: Select LOREXDDNS (default).
• Domain Name: Enter the Domain name/
URL Request you received in the email
after registering for DDNS.
• User Name: Enter your DDNS User Name.
• Password: Enter your DDNS Device
password.
4Click Apply to save your settings.
NOTE: Please allow 10~15 minutes for the
DDNS servers to update with your
new DDNS address before
attempting to connect.
Alarm
The Alarm tab allows you to
configure Motion Detection
and Alarm settings.
Configuring Motion Detection
Configure motion settings to determine
the area you wish to monitor for motion
events, and the outcome if a motion
event occurs.
To configure motion settings:
1Select the Motion tab.
2Configure the following:
• Channel: Select the channel you wish to
configure.
• Enable: Select Enable or Disable to
activate or deactivate motion recording.
• Area: Click the Setup button to configure
the area of the screen that detects motion.
Drag mouse cursor
over desired area
Click and drag the mouse cursor to configure motion
detection areas. Motion detection is enabled in red areas
and disabled in transparent areas. Right-click to exit.
50
Using the Main Menu
• Sensitivity: Select motion sensitivity. The
greater the number, the greater the
sensitivity.
• Alarm Out: Select the checkbox to enable
the system to trigger a device connected
to the alarm block.
• Latch Time: Enter the duration the alarm
continues to trigger after the event ends.
• Show Message: Select the checkbox if you
want the system to display a system
message when an alarm triggers.
• Buzzer: Select the duration the system
will "beep" when motion is detected. Or
select OFF to disable the "beep" during
motion events.
• Send Email: Select the checkbox if you
want the system to send email
notifications if an alarm triggers. Email
notifications must be configured.
• Record Channel: Select the channel you
wish the DVR to record during motion
recording.
• Full Screen: Select the Full Screen check
box so that the system goes into full screen
mode when motion or an alarm trigger is
detected.
• Post Recording: Enter the post recording
duration (the time the system continues to
record after a motion event occurs).
3Click Apply to save your settings.
Configuring Alarm Settings
The Alarm settings menu allows you to
configure how the system behaves
when an external alarm device (not
included) is triggered.
To configure the Alarm tab:
1From the Alarm menu, click the Alarm
tab.
2Configure the following:
• Alarm In: Select the channel you wish to
configure.
• Alarm Type: Select the alarm type of the
device. Choose from N/O (normally open),
N/C (normally closed).
• Alarm Out: Select the checkbox to enable
the system’s alarm block to trigger a
connected external alarm.
• Latch Time: Enter the duration the alarm
continues to trigger after the event ends.
• Show Message: Select the checkbox if you
want the system to display a system
message when an alarm triggers.
• Buzzer: Select the checkbox to enable the
system to "beep" if an alarm triggers.
• Send Email: Select the checkbox if you
want the system to send email
notifications if an alarm triggers.
• Post Recording: Select the duration the
system continues to record as an event
after the alarm trigger ends. For example,
if you select 30s (30 seconds), the system
continues to record for 30 seconds after
the alarm trigger ends.
• Full Screen: Select the Full Screen check
box so that the system goes into full screen
mode when motion or an alarm trigger is
detected.
3Click Apply to save your settings.
51
Using the Main Menu
Device
The Device menu allows
you to configure hard drive
and PTZ settings and
format a USB flash drive
(not included).
• For details on connecting PTZ cameras
(not included), see “Appendix B:
Connecting a PTZ Camera” on page 106.
Configuring Hard Drive settings
To format the hard drive:
1Select the HDD tab.
2Click the checkbox under Select to choose
the drive you wish to reformat.
3Click Format HDD.
4When the warning window appears, click
OK. Wait for the system to format the hard
drive.
To set the hard drive recording mode
(loop recording or linear recording):
1Select the HDD tab.
2Select the checkbox beside the hard drive
you wish to configure.
3In the Overwrite drop-down menu, select
Auto (recommended), or select the desired
duration the hard drive should retain its
data.
NOTE: If overwrite recording is enabled, the
system’s hard drive automatically
re-writes the hard drive’s oldest
content (first in first out).
4Click Apply to save your settings.
Formatting USB Flash Drives
1Insert a USB flash drive (not included) into
one of the USB ports.
2In the main menu, click Device>HDD.
3Click Format USB, then click OK. Wait for
formatting to complete.
ATTENTION: Formatting the HDD
erases all data on the hard disk.
This step cannot be undone.
ATTENTION: Formatting a USB flash
drive erases all data on the drive.
This step cannot be undone.
52
Using the Main Menu
System
The System tab allows you to
configure the system time
and user accounts.
• For instructions on how to set the system
time, including how to setup automatic
Daylight Savings Time adjustments or
NTP, see “Setting the Date and Time” on
page 21.
Changing Date Format
You can change the way the system
displays the time (i.e. Month, Day, Year)
To change the date format:
1Select the General tab.
2In the Date Format drop-down menu,
select the desired format. Choose from
MM/DD/YY (Month, Day, Year), YY/MM/DD
(Year, Month, Date), or DD/MM/YY (Day,
Month, Year).
3Click Apply to save your settings.
Changing Time Format
You can change the way the system
displays the date and time format (i.e
6:00 pm or 18:00).
To change the time format:
1Select the General tab.
2In the Time Format drop-down menu,
select 12 Hour or 24 Hour.
3Click Apply to save your settings.
Changing the System Language
1In the Language drop-down menu, select
your desired system language.
2Click Apply to save your settings.
3Right-click until you exit the menu. Follow
the on-screen instructions to restart your
system.
Changing Video Output - NTSC &
PAL
To change the video output:
1In the Video Format drop-down menu,
select NTSC or PAL.
2Click Apply to save your settings.
Configuring Menu Time Out and
Auto Logout
The Menu Time Out setting allows you
to configure how long the system menu
will remain on the screen during
inactivity. If passwords are enabled, it
also enables the Auto Logout, which
allows the system to lock itself after the
system is idle for the selected duration.
To configure Auto Logout:
1Select the General tab. In the Menu Time
Out drop-down menu, select the desired
time before the system locks itself.
2Click Apply to save your settings.
NOTE: You will need your system’s user
name and password to unlock the
system.
Adding Users & Changing the
Admin Password
• For details on changing admin and user
passwords, see “Managing Passwords” on
page 33.
• For details on creating User accounts, see
“Adding Users” on page 34.
Viewing System Information
• Click the Info tab.
53
Using the Main Menu
Advanced
The Advanced menu allows
you to load system defaults,
upgrade the system
firmware, and configure
automatic firmware updates.
Configuring the "Auto Reboot"
feature
Auto Reboot allows the system to
restart during a specified time and date.
Restarting the system every so often
ensures system stability.
To enable the Auto Reboot feature:
1Select the Maintain tab.
2Configure the following:
• Auto Reboot: Select Enable or Disable to
activate or deactivate the Auto Reboot
feature.
• Reboot: In the drop down menu, select
how often the system restarts. Choose
from Every day, Every Week, or Every
Month. Enter the desired day and time you
want the system to restart.
3Click Apply to save your settings.
Configuring Firmware Upgrades
Firmware upgrades can provide
improved functionality to your DVR.
When firmware upgrades become
available, you will automatically be
prompted to upgrade your system. You
must have the latest DVR firmware and
client software or mobile apps to
connect to the DVR over the Internet.
You can enable or disable firmware
upgrade prompts from appearing.
The system must be connected to the
Internet to enable automatic firmware
updates.
To configure firmware upgrade
notifications:
1Select the Auto Upgrade tab.
2Under Auto Upgrade, select Enable to
enable automatic firmware updates.
Messages for firmware upgrades will
appear on the DVR locally and via remote
software.
3Check Check for update to enable local
messages on the DVR to notify you for
updates. The system will check for
firmware upgrades every hour.
NOTE: Click Detect to check for firmware
updates manually.
4Click Apply to save changes.
Upgrading the System Firmware
Using a USB Thumb Drive
If your system is not connected to the
Internet, you may also download
firmware upgrades for free from
www.lorextechnology.com and install
them manually using a USB thumb
drive (not included).
You must have the latest DVR firmware
and client software or mobile apps to
connect to the DVR over the Internet.
54
Using the Main Menu
To upgrade the system firmware:
1In your web browser, visit
www.lorextechnology.com and search for
the model number of your DVR (check the
label underneath your DVR for the model
number). Download the free firmware
upgrade if one is available.
2Extract the firmware into a blank USB
flash drive. The firmware should be in a
folder named dvrupgrade. Ensure that
this is the only folder in the USB drive.
3Insert the flash drive into one of the USB
ports.
4Right-click to open the Menu Bar and click
the Main Menu button ( ).
5Click Advanced.
6Click Firmware Update.
7Follow the on-screen instructions to
update the firmware. Do not remove the
USB flash drive or power off the DVR
during the firmware update. Wait for the
system to reboot.
Restoring to Factory Default
Settings
Restoring to factory default settings
reverts any setting changes you have
made to their original settings. This
does not affect the recordings saved on
the DVR. You can reset a single menu,
or all menus.
To load system defaults:
1Right-click to open the Menu Bar and click
the Main Menu button ( ).
2Click Advanced. Then click Load Default.
3Select the menus that you wish to restore
to default settings, or click All to restore
the entire system to default settings.
NOTE: It is recommended to leave the
Network menu unchecked when
restoring the system to factory
defaults. If you restore the Network
menu, you will need to redo remote
connectivity setup to access your
DVR over the Internet.
4Click Apply.
5When the warning window appears, click
OK to restore your settings.
6Click OK to return to the menu.
Firmware Update
55
Using the Main Menu
7Right-click until you have exited all menus.
The DVR prompts you to restart.
Restarting or Shutting Down the
DVR
To restart or shut down the DVR:
1Right-click to open the Menu Bar and click
the Main Menu button ( ).
2Click Advanced.
3Click Reboot or Shut Down.
4Follow the on-screen instructions to
restart or shut down your system.
Configuring System Warnings
The system can send out email
notifications, or trigger a connected
alarm device if it detects system
abnormalities. For example, the system
can send out a warning if the hard drive
is low on storage.
To configure system warnings:
1Click the Events tab.
2Configure the following:
• Event Type: Select the event that triggers
the system to send out a notification or
alarm trigger. Choose from Disk No Space
(low hard drive space), Disk Error (hard
drive error), or Video Loss.
• Enable: Select Enable or Disable to
activate or deactivate the system from
sending out notifications.
• Alarm Out: Select the checkbox to enable
alarm out devices from triggering.
• Show Message: Select the checkbox for
the system to display an error message
when an event occurs.
• Send Email: Select the checkbox for the
system to send out email notifications
when a system error occurs. Note, email
notifications must be configured.
• Latch Time: Select the delay duration in
the drop-down menu.
• Buzzer: Select the buzzer (system beep)
duration when the system detects a
system error.
3Click Apply to save your settings.
Saving Your System Configuration
to a USB Flash Drive
The DVR allows you to save your current
system configuration to a USB flash
drive (not included). This is useful if you
Reboot
Shut Down
56
Using the Main Menu
want to backup your current settings.
NOTE: This function only saves settings
created in system menus. It does not
save or backup any video.
To save your system configuration to a
USB flash drive (not included):
1Insert a USB flash drive (not included) into
one of the USB ports.
2Right-click to open the Menu Bar and click
Main Menu ( ).
3Click Advanced and select the Maintain
tab.
4Click Save Settings. Wait for the system to
save your settings.
Loading a System Configuration
from a USB Flash Drive
1Insert a USB flash drive (not included) that
contains a saved configuration to a USB
port. See above for details on how to save
your DVR configuration.
2Right-click to open the Menu Bar and click
Main Menu ( ).
3Click Advanced and select the Maintain
tab.
4Click Load Settings. The DVR will load the
saved settings from the USB flash drive
and then restart.
Click to save all system settings to a USB flash drive
57
Connecting to Your DVR Over the Internet on PC or Mac
Connecting to Your DVR Over the Internet on PC
or Mac
This DVR features connectivity using the exclusive Lorex Stratus solution. This
cloud-enabled service allows for Internet connectivity without requiring any network
configuration. Up to 3 devices may connect to the system at the same time.
This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see
“Mobile Apps: Accessing your DVR Using a Mobile Device” on page 84.
System Requirements
Prior to using Lorex Stratus Client, make sure your system meets or exceeds the following
system requirements:
NOTE: If a user connects to the system remotely, there may be slow performance when
accessing the system locally. This is normal, and not a malfunction.
Description Requirement
CPU Pentium® 4 or above
Operating
System
Windows 7/8
Mac OSX 10.6.6 and above (Intel processors only)**
Memory 256 MB RAM or greater
Video 16 MB of video memory
Network (LAN) 10/100 BaseT Network
Network (WAN) 384 Kbps upload*
*An upload speed of 1Mbps is recommended for best video performance
Browser Safari 6.0 and above** (Mac)
Lorex Stratus Client
** For the latest compatibility list, check www.lorextechnology.com, as new software versions are released
to the market.
58
Connecting to Your DVR Over the Internet on PC or Mac
Step 1 of 3: Connect your DVR to Your Router
1Power off your DVR by turning the power switch to .
2Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect
the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your
router.
3Turn the power switch to I to power the DVR back on.
Step 2 of 3: Obtain the DVR’s Device ID
The Device ID is a unique code that allows your system to handshake with the Lorex servers
for connection over the Internet.
To find the Device ID.
1Press the PTZ/ button on the front panel of the DVR to open the System Information
window.
2Write down the Device ID of the DVR.
ROUTER
(Not Included)
COMPUTER
(Not Included)
(not required for
local viewing)
INTERNET
Ethernet Cable (included)
8-channel model shown
DVR Device ID
59
Connecting to Your DVR Over the Internet on PC or Mac
Step 3 of 3: Connect to the DVR Over the Internet
Follow the steps below to connect to the DVR over the Internet using a PC or Mac.
NOTE: Make sure to upgrade your DVR to the latest firmware version. You must have the latest
DVR firmware and client software to connect to the DVR over the Internet.
PC
1Insert the software CD that comes included with the system. Open the CD and click DVR
Software>Lorex Client Software - PC. Follow the on-screen instructions to install.
• OR, download the Client Software for PC from www.lorextechnology.com.
2Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the
desktop. The DVR login screen appears.
3Under Login Type, select Device ID.
4Under Device ID, enter the DVR’s Device ID. Press PTZ/ on the front panel to find the
Device ID.
5Under User Name, enter the DVR’s user name (default: admin).
6Under Password, enter the DVR’s password (default: 000000).
7Under Client Port, enter the DVR’s Client Port (default: 9000).
8Click Login.
• If th is is the fir st t ime con necti ng to yo ur syste m, you w ill be promp te d to cha nge th e passwo rd .
Enter the new password and click OK.
• Enter the new password in the login screen and click Login to connect to the DVR.
The Client Software connects to your DVR and streams live video from your cameras.
Select Device ID
Enter Device ID
Enter User Name (default: admin)
Enter Password (default: 000000)
Enter Client Port (default: 9000)
Click Login
Enter the new password
and click OK
60
Connecting to Your DVR Over the Internet on PC or Mac
Mac
1Visit www.lorextechnology.com and download the Client Software for Mac.
2Extract the installer file and double-click it to install.
3Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation.
4Open the Lorex Stratus Client ( ) from the Applications list.
5Under Login Type, select Device ID.
6Under Device ID, enter the DVR’s Device ID. Press PTZ/ on the front panel to find the
Device ID.
7Under User Name, enter the DVR’s user name (default: admin).
8Under Password, enter the DVR’s password (default: 000000).
9Under Client Port, enter the DVR’s Client Port (default: 9000).
10 Click Login.
• If th is is the fir st t ime con necti ng to yo ur syste m, you w ill be promp te d to cha nge th e passwo rd .
Enter the new password and click OK.
• Enter the new password in the login screen and click Login to connect to the DVR.
The Client Software connects to your DVR and streams live video from your cameras.
Select Device ID
Enter Device ID
Enter User Name (default: admin)
Enter Password (default: 000000)
Enter Client Port (default: 9000)
Click Login
Enter the new password
and click OK
61
Using the PC/Mac Client Software
Using the PC/Mac Client Software
Upon login, the Live tab opens. The Client Software interface is the same on PC or Mac.
1Navigation Tabs: Allows you to access the following tabs:
• Live: Watch live video.
• Playback: View saved video footage.
• Remote Setting: Configure system and networking options.
• Local setting: Configure where local files are stored on your hard drive.
• Logout: Exits remote viewing.
2Active Channel List: Displays channels that are currently live.
3Main Screen: Main display screen for live viewing and playback. You can also drag the
screens to any desired position.
4Viewing options:
• : Click to open all connected channels.
1
2
4 5
8
7
6
3
62
Using the PC/Mac Client Software
• : Click to close all connected channels. Note that the system continues to record when
you close channels remotely.
• : Previous page.
• : Next page.
• : Click to open the selected channel in full screen view.
• : Click to select the desired split-screen viewing options.
5Split screen viewing: Click the desired viewing mode.
6Mute: Click to mute audio.
7PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included).
8Connection Status: Shows the type of connection used.
• P2P (peer-to-peer) indicates that the video is streaming directly from the DVR to the computer
running the Client Software.
• RLY (relay) indicates that the video is streaming through a Lorex video server. While relay
mode is activated, the system will disconnect after 10 minutes of inactivity. Relay mode is only
used when a direct connection cannot be made between the DVR and computer.
Changing Viewing Modes
You can change the number of channels that the system displays simultaneously (i.e.
Split-screen Mode, Single-channel Mode, etc.).
To change the DVR’s viewing mode:
• Click one of the following: .
• If the controls are not shown, click .
63
Using the PC/Mac Client Software
Taking Screen Shots
The system can take screen shots of a selected channel during live view.
To take a screen shot of a channel:
1Click beside the desired channel to capture an image.
2A pop-up window opens on the bottom left corner of the window. Click Preview to view the
image or Folder to show the image in the save folder.
Recording Video
You can record video footage directly onto your local hard drive. Once the video is in your
hard drive, you can back up the video footage onto recordable media such as USB memory
keys and blank CD/DVD media.
To record video:
1Click next to the channel that you wish to capture video from.The video will record to
the default save directory.
2Click to stop video recording.
64
Using the PC/Mac Client Software
Showing / Hiding Channels
The Active Channel List is a convenient way to show / hide the cameras that display in the
main viewing window.
To show or hide video in the main video window:
1Click beside the channel number to show a channel. Click again to hide the channel.
Viewing the Bit Rate
• Right-click on a channel and click Show Bit rate to
display the video bit rate.
Click here to show or
hide video
65
Using the PC/Mac Client Software
Changing the Save Directory of Screenshots or Recorded Video
1Click the Local Setting tab.
2Click beside the desired category to browse for a save directory.
3Select the desired save directory, and then click OK.
4Click Save to save your changes.
Changing the Format of Recorded Video (PC Only)
You can change the format of recorded video saved using Remote Surveillance. This allows
you to directly backup footage from your DVR as an .avi file. This does not affect the format
of video files that are backed up locally on the DVR (i.e. using a USB flash drive).
NOTE: This feature is not available via Mac.
1Click the Local Setting tab.
2Under File Type, select the file format you would like to use when saving video (264 or avi).
Browse button
Local Setting tab
Local Setting tab
File Type Interval
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Using the PC/Mac Client Software
3(Optional) Under Interval, select the maximum length (in minutes) for video saved on the
remote computer.
4Click Save to save your changes.
Configuring PTZ Settings
The system supports remote PTZ controls for compatible PTZ cameras (not included).
• For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ
Camera” on page 106.
To control the PTZ settings on the DVR:
1From the Live tab, double-click to select the channel the PTZ camera is connected to.
2Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.
Direction keys:
Click to pan and
tilt the camera
Speed Slider:
Increase or
decrease the pan
and tilt speed
Preset: Cruise:
Video Tab:
Use the Preset tab to configure
camera presets. Once your PTZ
camera is in the desired angle,
press the + button to add the
setting to the Preset
Use the Cruise tab to
add desired PTZ cruise options
Use the Video tab to configure the
PTZ camera’s video quality.
Drag the slider to adjust settings
Zoom, Focus, and Iris
settings
On-screen PTZ Controls:
Click the button to enable / disable
on-screen PTZ controls. Click
inside the display area to pan and
tilt the camera
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Using the PC/Mac Client Software
Video Playback
Video playback allows you to watch video that has been saved in the DVR’s hard drive.
To playback video:
1Click the Playback tab.
2In the calendar window, click the desired month, year, and date.
3Under the Type drop-down menu, select the desired recording type you wish to search for
(Continuous, Alarm, or All).
4Select the channels you wish to search. Check Synchronous playback to play all selected
channels at the same time.
5Click the Search button.
6Click Play to begin playback.
Playback tab
Select month and year
Select date
Select recording type
Select channels
Click Month or Day
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Using the PC/Mac Client Software
Video Playback Controls
Configuring Display Settings
1Click the Remote Setting tab, and then click Display>Live.
Playback window
Screen Capture
Play
Pause
Stop
Video slider
Step
Forward
• Step Forward: Plays video frame by frame. Click the Step Forward button to advance the
video by 1 frame.
• Video Slider: Drag the slider to control the playback speed.
• Download Content: Allows you to download recorded videos to your computer hard drive. To
download video, click the channel you want to back up and click the Download content button.
A list of files appears. Select the files you want to back up and click Start Download.
Video content (green)
Download
content
Drag the line left or
right to select the
playback time
Volume
Stop all video
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Using the PC/Mac Client Software
2Configure the following:
• Channel: Select the channel you want to modify.
• Name: Enter the channel name if you want to re-name the channel
• Position: Select the position of where the title appears in the channel.
• Covert: Enable or Disable covert recording. Covert recording will hide the channel on the
DVR’s local display. You will see be able to see the channel when you log in remotely.
• Show Time: Select Enable or Disable to show or hide the time on the DVR’s local display.
• Record Time: Select Enable or Disable to show or hide the record time on the remote display.
3Click Save to apply your settings.
Configuring Privacy Zone Settings
You can blank out a certain portion of the channel with a black box.
To configure a privacy zone:
1Click the Remote Setting tab, and then click Display>Privacy Zone.
2In the Channel drop-down menu, select the channel you wish to configure.
3Select the Privacy Zone checkbox to enable privacy masking.
4Drag your mouse cursor over the areas you wish to black out. A red box indicates the area
that is masked (blocked out).
• To remove a privacy area, click on the red box, then click the Delete button.
5Click Save to apply your settings.
ATTENTION: Areas covered by privacy zones are not visible in recordings.
Drag mouse over desired area
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Using the PC/Mac Client Software
Configuring Recording Parameters
To configure system recording parameters:
1Click the Remote Setting tab, and then click Record>Rec Parameters.
2Configure the following:
• Channel: Select the channel you wish to configure.
• Record: Select Enable or Disable to start or stop system recording.
• Pack Duration: Select the duration of each saved file on the system. For example, if you select
15 minutes, then every file will contain 15 minutes of footage.
• Pre-record: Select whether to enable or disable pre-recording.
3Click Save to apply your settings.
Configuring the Recording Schedule
To configure the recording schedule:
1Click the Remote Setting tab, and then click Record>Schedule.
2Configure the following:
• Channel: Select the channel you wish to configure.
• Week: Select the day of the week you would like to apply the settings to.
The recording schedule is
arranged as a grid. Each row
represents a recording type
(Continuous, Motion, and
Alarm), and each box
represents an hour.
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Using the PC/Mac Client Software
3Click the recording grid, and select the type and duration of recording.
4(Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a
specific day or all days. Click Copy to copy the schedule.
5(Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a
specific channel or all channels. Click Copy to copy the schedule.
6Click Save to apply your settings.
Configuring System Recording Quality
1Click the Remote Setting tab, and click Record>MainStream.
2Under Resolution Mode, select D1 or 960H. If you change the Resolution Mode setting, the
system will restart once you save your changes.
3Configure the following:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates
require greater bandwidth consumption during remote viewing.
• Audio: Select whether you want the system to record audio (audio cameras required, not
included).
4Click Save to apply your settings.
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Using the PC/Mac Client Software
Configuring Basic Network Settings
The basic network menu allows you to configure the network protocol type (DHCP or
Static).
To configure basic network settings:
1Click the Remote Setting tab, and click Network.
2Configure the following under Basic Configuration:
• Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet
Mask, Gateway, and DNS settings.
• Auto Port Forwarding: Select Enable or Disable to enable or disable the Auto Port Forwarding
feature.
3Click Save to apply your settings.
Configuring the System Substream
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
NOTE: Setting your system to stream with a lower frame and bitrate may cause the video to
appear choppy or slow.
To configure the system’s substream:
1Click the Remote Setting tab, and click Network>SubStream.
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Using the PC/Mac Client Software
2Configure the Substream settings:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates
require greater bandwidth consumption during remote viewing.
• Bit Rate: Select the desired video bit rate.
• Audio: Select whether you want the system to record audio (audio cameras required, not
included).
3Click Save to apply your settings.
Configuring Email Notification Settings
To configure email notification settings:
1Click the Remote Setting tab, and click Network> Email.
2In the Email drop-down menu, select Default to use the default Lorex email server
(recommended) or select Custom to use your own custom SMTP email server.
If you want to use Lorex’s email server (recommended):
1In the Sender Email field, enter the email address of the sender. This can be any email
address of your choice.
2In the Receiver Email field, enter the email address you want the DVR to send alarm
notifications to.
3In the Interval drop-down menu, enter the duration the DVR must wait before sending out a
new notification.
For example, if you select a 3 minute interval, the DVR will send out email notifications every
3 minutes until the DVR stops detecting motion / alarm. The DVR will only send out
notifications when it detects motion/alarm triggers.
4Click Save to save your settings.
If you select "Enable", and want to use your own email server:
1Configure the following:
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Using the PC/Mac Client Software
• SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email address. This can be any address of your choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
2Click Save to save your settings.
Configuring DDNS Settings
Lorex DDNS is available as an optional connectivity option. Please see “Appendix F: DDNS
Setup (Advanced)” on page 119 for details.
The primary connectivity option uses the Lorex Stratus service to connect to your system
over the Internet without requiring port forwarding or DDNS registration For details, See
“Connecting to Your DVR Over the Internet on PC or Mac” on page 57.
To configure DDNS settings:
1Visit http://www.lorexddns.net and register for a free Lorex DDNS account.
2Click the Remote Setting tab, and click DDNS.
3Configure the following:
• DDNS: Select Enable or Disable.
• In the Server drop-down menu, select LOREXDDNS.
• Domain Name: Enter your Domain name/URL Request from the confirmation email that was
sent after you created your DDNS account.
• User name: Enter your DDNS User Name that was emailed to you after DDNS registration.
• Password: Enter your DDNS Device password that was emailed to you after DDNS registration.
4Click Save to apply your settings.
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Using the PC/Mac Client Software
Configuring Motion Detection Settings
To configure motion settings:
1Click the Remote Setting, and click Alarm>Motion.
2Configure the following motion recording parameters:
• Channel: Select the channel you wish to apply the settings to.
• Enable: Select this checkbox to enable motion recording.
• Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater
the motion sensitivity.
• Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select
the duration of the buzzer after the system detects a motion event.
• Alarm Out: Select the checkbox to trigger connected alarm devices.
• Full Screen: Select the checkbox so that the channel goes into full screen mode when motion
is detected.
• Enable Record: Select to enable system recording when motion is detected.
• Post Recording: Select the post-recording time after a motion event occurs.
• Record Channel: Select the channels that should record during a motion event.
• Show Message: Select the checkbox to enable the system to display a warning message
during a motion event.
• Send Email: Select the checkbox for the system to send a email notification during a motion
event.
3Drag your mouse cursor in the window to select the desired area to monitor the channel for
motion.
4Click Save to apply your settings.
Configuring your System to "Beep" During Motion
You can set your system to "beep" during motion. This is useful to notify you if someone
enters or exits an area.
To configure the system to "beep" during motion:
1Click the Remote Setting tab, and click Alarm>Motion.
2In the Channel drop-down menu, select the channel you wish to configure.
Click and drag to configure
motion detection areas
Red: Motion detection enabled
Clear: Motion detection disabled
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Using the PC/Mac Client Software
3Select the Enable checkbox.
4Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the
"beep."
5In the video window, select the area you wish to monitor for motion.
6Click Save to apply your settings.
Result: The system beeps when it detects motion, and a green "M" icon appears. The green
"M" icon indicates that the system is only detecting motion, but not recording. To have the
system record motion events, enable motion recording in the recording calendar (Remote
Setting tab>Record>Schedule).
Configuring Alarm Notifications
Configure the settings for alarm devices (not included).
To configure alarm notifications:
1Click the Remote Setting tab, and click Alarm>Alarm.
2Configure the following:
• Alarm In: Select the channel that you wish to configure.
• Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), or select OFF.
• Buzzer: Select the "beep" duration when an event occurs.
• Latch Time: Select the desired latch time when an alarm triggers.
• Show Message: Select the checkbox so that the system displays a warning message during
an alarm recording.
• Send email: Select the checkbox for the system to send out email alerts during alarm
recording.
• Full Screen: Select the checkbox to enable the system to go into Full-screen View when an
alarm triggers.
• Alarm out: Select the checkbox to enable alarm out devices to activate.
• Enable Record: Select the checkbox to enable system recording when an alarm triggers.
• Post Recording: Select the desired post recording time after an alarm triggers.
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Using the PC/Mac Client Software
• Record Channel: Select the channels that the system should record during an alarm trigger.
3Click Save to apply your settings.
Configuring Hard Drive Recording Mode
To configure the hard drive recording mode:
1Click the Remote Setting tab, and click Device>HDD.
2In the Overwrite drop-down menu, select Auto to enable overwrite mode. When overwrite is
enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full.
You can also select a desired amount of days or hours the system should retain data. For
example, if you select 30 days, the hard drive will begin to overwrite itself after 30 days. Note
that your hard drive must be large enough to store video for the selected duration.
3Click Save to apply your settings.
Configuring PTZ Parameters
The system is capable of controlling PTZ cameras (not included) that are connected to the
system. Please note that you will need PTZ information from the PTZ camera
manufacturer’s users guide. For details on connecting a PTZ camera to your system, see
“Appendix B: Connecting a PTZ Camera” on page 106.
Overwrite drop-down menu
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Using the PC/Mac Client Software
To configure PTZ settings:
1Click the Remote Setting tab, and click Device>PTZ.
2Configure the following:
• Channel: Select the channel that the PTZ camera connects to.
• Protocol: Select the protocol of the PTZ camera*.
• Baud Rate: Select the baud rate of the PTZ camera*.
• Data Bit: Select the data bit rate of the PTZ camera*.
• Stop Bit: Select the stop bit rate of the PTZ camera*.
• Parity: Select the parity settings of the PTZ camera*.
• Cruise: Select Enable or Disable*.
• Address: Select the address of the PTZ camera*.
*Consult the PTZ camera’s instruction manual for protocol and configuration details
3Click Save to apply your settings.
Configuring the System Time and Date
To configure the system time and date:
1Click the Remote Setting tab, and click System>General.
2Configure the system format and time:
• System Time: Enter the desired system time and date. An on-screen calendar appears when
you click the date.
• Date Format: Select the desired format the date is displayed in.
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Using the PC/Mac Client Software
• Time Format: Select between 12 hour or 24 hour time formats.
3Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server.
NOTE: Using the NTP feature requires that your DVR have a constant Internet connection.
Changing the System’s Menu Time Out
To change the system’s time out menu:
1Click the Remote Setting tab, and click System>General.
2In the Menu Timeout drop-down menu, select the duration the menu stays on screen before
disappearing.
3Click Save to apply your changes.
Configuring System User Accounts
You can add user accounts on the system.
To configure the user accounts menu:
1Click the Remote Setting tab, and click System>Users.
2Configure the following:
• Click the desired user you wish to configure (i.e. user1).
• User name: Enter the desired user name.
• Password: Enter the desired user password.
• Confirm: Re-enter the user password.
• Active: Select Enable or Disable to activate or de-activate a user account.
• Password: Select Enable to require a user password when users log on.
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Using the PC/Mac Client Software
3Select the menus that the user will have access to.
4Click Save to apply your settings.
Viewing System Information
To view system information:
1Click the Remote Setting tab, and click System>Info.
Configuring Firmware Upgrades
Firmware upgrades can provide improved functionality to your DVR. When firmware
upgrades become available, you will automatically be prompted to upgrade your system.
You must have the latest DVR firmware and client software to connect to the DVR over the
Internet.
Select the menus users
will have access to
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Using the PC/Mac Client Software
To configure firmware auto upgrades:
1Click the Remote Setting tab, and click Advanced>Auto Upgrade.
2Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for
firmware upgrades will appear on the DVR locally and via remote software.
3Check Check for update to enable local messages on the DVR to notify you for updates. The
system will check for firmware upgrades every hour.
NOTE: Click Detect to check for firmware updates manually.
4Click Save to save changes.
Manually Upgrading System Firmware
To manually upgrade the system firmware, download the latest firmware from the
system’s product page at www.lorextechnology.com.
You must have the latest DVR firmware and client software to connect to the DVR over the
Internet.
To upgrade the system firmware:
1Download and extract the file to your computer’s desktop.
2Click the Remote Setting tab, and click Advanced>Firmware upgrade.
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Using the PC/Mac Client Software
3Beside Upgrade File Path, click the browse button ( ). Locate the firmware, and click
Open.
4Click Start to begin the firmware upgrade.
5Follow the on-screen instructions to complete the firmware upgrade.
NOTE: Your system may have to restart after a firmware upgrade.
Restoring Default Settings
To restore the system’s system defaults:
1Click the Remote Setting tab, and click Advanced>Load Default.
2Select the menus that you wish to restore to factory defaults.
3Click Save to restore system defaults for the selected items.
Configuring Event Settings
The Event Settings tab allows you to configure how the system behaves when a system
event occurs (e.g. hard drive error, video loss). This is useful if you want your DVR to notify
you if there is a potential system problem.
To configure the system event settings:
1Click the Remote Setting tab, and click Advanced>Events.
2Configure the following:
• Event Type: Configure the type of event that triggers the system to send an alert.
• Enable: Select Enable to activate the system to notify you if an event occurs.
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Using the PC/Mac Client Software
• Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system
buzzer after an event occurs.
• Show Message: Select the checkbox to enable the system to display a warning message when
an event occurs.
• Send Email: Select the checkbox to enable email notifications. Email notification must be
enabled.
• Alarm Out: Enable or disable the alarm out panel.
• Latch Time: Configure the system latch time after an event occurs.
3Click Save to save changes.
Configuring Auto-Reboot
Auto-reboot allows the system to restart automatically at a set time or date. This improves
system stability.
To configure Auto Maintain:
1Click the Remote Setting tab, and click Advance>Maintain.
2Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or
deactivate the auto-reboot feature.
3Under Reboot, select how often you want the system to reboot and the time you want the
system to reboot.
4Click Save to apply your settings.
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Mobile Apps: Accessing your DVR Using a Mobile Device
Mobile Apps: Accessing your DVR Using a Mobile
Device
You can remotely view camera streams from your DVR on compatible mobile phones and
tablets. This system features connectivity using the exclusive Lorex Stratus solution, which
allows for easy access using a mobile device without requiring network configuration or a
computer to complete the setup.
NOTE: Up to 3 devices can connect to the system at the same time.
Compatible Devices and Platforms
For the latest device compatibility list, visit www.lorextechnology.com
iPhone / iPad
Use the Lorex ECO Stratus application to connect to your DVR on the iPhone or iPad.
NOTE: Resolution is scaled up for the iPad screen.
Prerequisites
• iOS version 5.0 and above.
• An iTunes account (requires valid credit card number). Your credit card will not be billed when
downloading the Lorex Mobile Eco App.
• Connect your DVR to your router using an Ethernet cable (included).
• Make sure to upgrade your DVR to the latest firmware version. You must have the latest
DVR firmware and mobile apps to connect to the DVR over the Internet.
NOTE: For the latest device compatibility list, visit www.lorextechnology.com
Connecting to Your System Using Lorex ECO Stratus
1Install the Lorex ECO Stratus app for free from the App Store.
2Tap the Lorex ECO Stratus icon ( ) to open the app.
Platform Supported Versions and Devices App Name Get App From
iOS iOS v. 5.0 and higher
iPhone/iPod Touch
iPad (1st generation and above)
Lorex ECO Stratus Apple App Store
Android Android v. 2.2 and above Lorex ECO Stratus Google Play Store
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Mobile Apps: Accessing your DVR Using a Mobile Device
3Tap Device Manager.
4Tap +.
5Under Name, enter a name for your DVR of your choice.
6Press the QR code icon ( ) next
to Device ID and line up the QR code
on the top of the DVR using the
camera on your device.
OR
If your device does not have a
camera (e.g. 1st generation iPad),
manually enter the Device ID
printed on the label.
7Under Client Port, enter the DVR’s
Client Port (default: 9000).
8Under User Name, enter the DVR’s
User Name (default: admin).
9Under Password, enter the DVR’s
Password (default: 000000).
10 Tap Click to retrieve channels.
11 Tap Save. Then tap Menu.
12 Tap Live Monitor.
Tap Device Manager
Tap +
Enter Device Name
Tap icon to scan QR code
Enter Client Port
(default: 9000)
Enter User Name
(default: admin)
Enter Password
(default: 000000)
Tap Click to retrieve
channels.
Scan the QR code on the top
of the DVR to automatically
add the DeviceID
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Mobile Apps: Accessing your DVR Using a Mobile Device
13 Tap + in one of the display areas and select the channel you would like to view.
14 If this is the first time connecting, you will be prompted to change the DVR password. Tap OK.
15 Enter the new password and tap Done. This password will be used to connect to your system
from now on.
16 Tap + in one of the display areas and select the channel you would like to view. Repeat for any
additional channels you would like to view.
Tap + Select a channel
Tap OK
Enter a new password
Tap + Select a channel
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Mobile Apps: Accessing your DVR Using a Mobile Device
Lorex ECO Stratus Interface
You can use Lorex ECO Stratus in both portrait and landscape mode.
Taking Screenshots
1Tap during live view or playback.
• If taking screenshots from live view: select the grid area you would like to take a screenshot
from or tap to take a screenshot from all connected cameras.
2To view screenshots, see “Viewing Manual Recordings” on page 90.
Taking Manual Recordings
1Tap during live view or playback.
• If taking manual recordings from live view: tap the grid area you would like to start recording
on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: tap when you would like to stop recording.
Tap a channel to select
Double tap to view a
channel in full screen
Disconnect selected
channel
Screenshot
Manual
Recording
Select
channel
PTZ Controls
Select the grid area you would like
to take a screenshot of
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Mobile Apps: Accessing your DVR Using a Mobile Device
2To view manual recordings, see “Viewing Screenshots” on page 89.
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using the app.
NOTE: You must configure the system to communicate with the PTZ camera locally before you
can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera”
on page 106.
To use PTZ Controls:
1Tap the channel with your PTZ camera.
2Tap to open PTZ controls.
3Double-tap the channel to select it in full screen. Use the PTZ controls.
Using Remote Playback Mode on iPhone/iPad
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
To use remote playback mode:
1From the Main Menu, tap Remote Playback.
2Tap Select Channel. Select the channel you would like to playback from.
Click the arrows to
control the camera
Call Preset
Set Speed
Zoom in
Zoom out
Focus in
Focus out
Iris in
Iris out
Close PTZ
controls
Tap select channel
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Mobile Apps: Accessing your DVR Using a Mobile Device
3The calendar shows any days that have recorded video for the selected channel with dots
under the date. Tap on a date to view video from that day. Swipe up or down to change the
month shown in the calendar.
4Playback begins at the earliest available recordings from the selected day. Use the on-screen
playback controls.
Viewing Screenshots
You can view screenshots or email them using the app.
NOTE: To email screenshots, you must have an email account configured in the Email app.
Lorex does not support the Email app. Please refer to your iPhone/iPad user’s guide or
www.apple.com if you need support to set up the Email app.
To view screenshots:
1From the Main Menu, tap Image Manager.
2Select the DVR with screenshots you would like to view.
Video available
Swipe up or down to
select month
Select playback
time
Pause/Play
Stop
Screenshot
Manual Record
Mute/Unmute
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Mobile Apps: Accessing your DVR Using a Mobile Device
3Tap the screenshot you would like to view.
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1From the Main Menu, tap Record Playback.
2Tap the DVR you would like to view manual recordings from.
3Tap the recording file you would like to view.
4Use the on-screen controls.
Tap the screenshot
you would like to view
Swipe left or right to
select screenshot
Send screenshot as
email attachment
Begin slideshow (tap inside the
picture to stop the slideshow)
Delete screenshot
Take screenshot
Slow
Pause/play
Play
Fast forward
Next frame
Mute/unmute
Select playback time
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Mobile Apps: Accessing your DVR Using a Mobile Device
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1From the Main Menu, tap Device Manager.
2Swipe to the right on the DVR you would like to delete and tap Delete.
3Tap Delete to confirm.
To modify a DVR:
1From the Main Menu, tap Device Manager.
2Tap on the DVR you would like to modify.
3Change the connection details as needed and then tap Save.
Swipe right to delete a DVR
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Mobile Apps: Accessing your DVR Using a Mobile Device
Android
Use the Lorex ECO Stratus application to connect to your DVR on an Android smartphone
or tablet.
NOTE: The instructions below may differ depending on the model of your Android device.
Prerequisites
• Android v. 2.2 and above.
• Connect your DVR to your router using an Ethernet cable.
• Make sure to upgrade your DVR to the latest firmware version. You must have the latest
DVR firmware and mobile apps to connect to the DVR over the Internet.
NOTE: For the latest device compatibility list, visit www.lorextechnology.com
Connecting to Your System Using Lorex ECO Stratus
1Install Lorex ECO Stratus from the Google Play Store.
NOTE: For support on downloading or installing Android apps, consult your Android device’s
user’s manual or the manufacturer’s support site.
2Tap the Lorex ECO Stratus icon ( ) to open the app.
3Tap Device Manager.
4Tap Add.
5Under Device Name, enter a name for your DVR of your choice.
Tap Device Manager
Tap Add
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Mobile Apps: Accessing your DVR Using a Mobile Device
6Tap the QR code icon ( ) next
to Device ID, and use the camera
on your device to line up the QR
code on the top of the DVR.
OR
If your device does not have a
camera, manually enter the
Device ID printed on the label.
7Under Port, enter the Client Port
(default: 9000).
8Under UserName, enter the
DVR’s user name (default:
admin).
9Under Password, enter the
system password. By default the
password is 000000.
10 Tap Press to get channel
number.
11 Tap Save. Then tap Back.
12 Tap Live Monitor.
13 Tap inside one of the display areas and then tap Select. Select the channel you would like to
view.
Enter Device Name
Tap icon to scan QR code
Enter Client Port
(default: 9000)
Enter User Name
(default: admin)
Enter Password
(default: 000000)
Enter number of
channels
Scan the QR code on the top
of the DVR to automatically
add the Device ID
Tap inside a
display area
Select a channel
94
Mobile Apps: Accessing your DVR Using a Mobile Device
14 You will be prompted to change the DVR password. Tap Confirm.
15 Enter the new password and tap Save. This password will be used to connect to your system
from now on.
16 Tap inside one of the display areas and then tap Select. Repeat for any additional channels
you would like to view.
Tap Confirm
Enter the new password
Tap inside a
display area
Select a channel
95
Mobile Apps: Accessing your DVR Using a Mobile Device
Lorex ECO Stratus Interface.
Taking Screenshots
1Tap during live view or playback.
• If taking screenshots from live view: Select the grid area you would like to take a screenshot
from or tap to take a screenshot from all connected cameras.
2To view screenshots, see “Viewing Screenshots” on page 89.
Tap a channel to select
Double tap to view a
channel in full screen
Disconnect selected
channel
Screenshot
Manual
Recording
Select
channel
PTZ Controls
Select the grid area you would like
to take a screenshot of
96
Mobile Apps: Accessing your DVR Using a Mobile Device
Taking Manual Recordings
1Tap during live view or playback.
• If taking manual recordings from live view: Tap the grid area you would like to start recording
on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: Tap when you would like to stop recording.
2To view manual recordings, see “Viewing Screenshots” on page 89.
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using the app.
NOTE: You must configure the system to communicate with the PTZ camera locally before you
can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera”
on page 106.
To use PTZ Controls:
1Tap the channel with your PTZ camera.
2Tap to open PTZ controls.
3Double-tap the channel to select it in full screen.
4Use the PTZ controls.
Call Preset
Set Speed
Zoom in/out Focus in/out
Iris in/out
Close PTZ
controls
Tap inside the camera
to show the arrows
Click the arrows to
control the camera
97
Mobile Apps: Accessing your DVR Using a Mobile Device
Using Remote Playback Mode on Android
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
To use remote playback mode:
1From the Main Menu, tap Remote Playback.
2Tap Select Channel. Select the channel you would like to playback from.
NOTE: If you receive the message "No video found," close the app and restart it.
3The calendar shows any days that have recorded video for the selected channel with dots
under the date. Tap on a date to view video from that day. Swipe up or down to change the
month shown in the calendar.
Tap select channel
Swipe up or down to
select month
Video available
98
Mobile Apps: Accessing your DVR Using a Mobile Device
4Playback begins at the earliest available recordings from the selected day. Use the on-screen
playback controls.
Viewing Screenshots
You can view screenshots or share them using the app.
NOTE: To share screenshots, you must configure the apps used for sharing. Lorex does not
support 3rd party applications.
To view screenshots:
1From the Main Menu, tap Image Manager.
2Select the DVR with screenshots you would like to view.
3Tap the screenshot you would like to view.
Select playback
time
Pause/Play
Stop
Screenshot
Manual Record
Mute/Unmute
Tap the screenshot you
would like to view Swipe left or right to
select screenshot
Share screenshot Begin slideshow (tap inside the
picture to stop the slideshow)
Delete screenshot
99
Mobile Apps: Accessing your DVR Using a Mobile Device
To share screenshots:
1Tap to share. Select an app that you would like to share the file with. Follow the app’s
instructions to share the file.
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1From the Main Menu, tap Record Playback.
2Tap the DVR you would like to view manual recordings from.
3Tap the recording file you would like to view.
4Use the on-screen controls.
Select the sharing app
Take screenshot
Slow
Pause
Play
Fast forward
Next frame
Mute/unmute
Select playback time
100
Mobile Apps: Accessing your DVR Using a Mobile Device
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1From the Main Menu, tap Device Manager.
2Press and hold on the DVR you would like to delete and then tap Delete.
To modify a DVR:
1From the Main Menu, tap Device Manager.
2Tap on the DVR you would like to modify.
3Change the connection details as needed and then tap Save.
Press and hold to delete
101
Lorex Player 11: Playing Backed up Video on PC
Lorex Player 11: Playing Backed up Video on PC
Lorex Player 11 allows you to view your backed up video files from your DVR on your PC.
NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up
Video on Mac” on page 103.
Minimum System Requirements
• Intel Pentium 4 or above
• Microsoft Windows XP/Vista/7/8
• 256 MB Ram
• 16 MB video memory
Prerequisites
• Back up video files from the DVR to your local hard drive.
Installing Lorex Player 11
1Insert the software CD that comes included with the system.
• OR download Video Player for PC from www.lorextechnology.com, under the page for your
DVR model.
2Click DVR Software>Lorex Player - PC. Follow the on-screen instructions to install Lorex
Player 11.
Running Lorex Player 11
1Double-click the Lorex Player 11 ( ) icon on the desktop.
2Click the Open File to load a single video file. Click the button next to it to load a folder with
backed-up videos.
3Select the file and click Open.
• If you are opening a folder, click Add.
4Double-click the file in the list on the right to begin playback.
Open File Open Folder
102
Lorex Player 11: Playing Backed up Video on PC
Lorex Player 11 Interface Overview
About the Advanced Config Menu
The Advanced Config menu allows you to select where the screen captures are stored.
To open the Advanced Config menu:
1Click the button.
2Click Select to change the snapshot save folder. Then select the folder and click OK.
3Click OK to save changes.
Click here to open the
Advanced Config menu
Play
Snapshot button
Add file
Remove file
Delete file
Video Window
Hide/reveal
playlist
Next
File
Stop
Previous
File
Open File
Rewind Fast Forward
Select
103
Lorex Player for Mac: Viewing Backed up Video on Mac
Lorex Player for Mac: Viewing Backed up Video
on Mac
Lorex Player for Mac allows you to view your backed up video files.
To install Lorex Player Mac:
1Go to www.lorextechnology.com and search for the model number of your DVR (look at the
label underneath your DVR for the model number).
2Navigate to the product page for your DVR model and download Video Player for MAC.
3Extract the file and double-click the Lorex Mac Player installer (.pkg) file. Follow the
on-screen instructions to install the software.
Launching Lorex Player Mac:
• Click the Lorex Player Mac icon ( ) in the Dock or in your Applications List in Finder.
Lorex Player Mac Interface
Video playlist
Video slider
Hide video playlist Frame by frame
Fast forward
Rewind
Stop
Play Volume slider
Video window
Load new file
Load folder
Remove selected file
Clear playlist
Looped playback
104
Lorex Player for Mac: Viewing Backed up Video on Mac
Loading Individual Video Files
To load files saved onto your hard drive:
1Click the Load new file button ( ).
2Browse and select the desired file. Click Open to add the file to the video playlist.
NOTE: The default save directory is in your Home folder/dvr.
3Double-click the video file in the playlist to begin playback.
Loading Multiple Video Files
You can load an entire folder of video files.
To load multiple video files saved onto your hard drive:
1Click the Load folder button ( ).
2Select the desired folder you wish to add to the playlist. Click Open to add all the videos in the
folder.
3Double-click the video file in the playlist to begin playback.
Double-click file to begin playback
Double-click file to begin playback
105
Appendix A: System Specifications
Appendix A: System Specifications
As our products are subject to continuous improvement, Lorex Technology Inc. and its
subsidiaries reserve the right to modify product design, specifications, and prices without
notice and without incurring any obligation.
E&OE
106
Appendix B: Connecting a PTZ Camera
Appendix B: Connecting a PTZ Camera
You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel.
To connect a PTZ camera to the system:
1Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel.
2Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
3Connect the video cable to a BNC port.
Configuring PTZ Settings
Before you can use the PTZ controls, you must enter your camera’s PTZ protocol details
into the DVR.
Prerequisite:
• Obtain the PTZ protocol details for your camera. Check your camera’s instruction manual for
details.
To enter PTZ camera settings in the DVR:
1Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system
password.
2Click Device and select the PTZ tab.
BNC
TX+
TX-
8-channel model shown
107
Appendix B: Connecting a PTZ Camera
3Configure the following according to your PTZ
camera’s specifications:
• Channel: Select the channel the PTZ camera
is connected to.
• Protocol: Select from Pelco-D or Pelco-P.
• Baud rate: Select the PTZ camera’s baud rate.
• Data Bit: Select from 5~8 data bits.
• Stop Bit: Select from 1 or 2 stop bits.
• Parity: Select from None, Odd, Even, Mark
or Space.
• Cruise: Select Enable to enable PTZ cruise.
• Address: Enter the PTZ camera’s address
Use the Copy To drop-down menu to copy the
PTZ settings to multiple channels.
4Click Apply to save your settings.
Using the PTZ Menu (Local DVR)
To control the PTZ camera locally on your DVR:
1Select the channel that the PTZ camera is connected to.
2Press and hold the PTZ button on the front panel of the system for 6 seconds. Enter the
system password. The PTZ menu opens.
3Use the on-screen PTZ controls to control the camera.
PTZ button
Press and hold for 6 seconds
Channel:
Select the channel the PTZ
camera connects to.
Click the + and - symbols to
adjust the camera Zoom,
Focus and Iris settings
Direction keys:
Click to pan and tilt the camera
Speed Slider:
Increase or decrease the pan and tilt
speed
Camera Pre-set
controls
108
Appendix B: Connecting a PTZ Camera
PTZ Presets and PTZ Cruise
You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the
camera automatically cycle through presets.
Setting PTZ Presets
1Using the PTZ controls, move the camera into position.
2(Optional) In the Time field, select the number of seconds the camera will remain in that
position during PTZ cruise before going to the next position.
3Click Set to set the preset. The Total and No. field will automatically increase. The Total field
shows you the total number of created presets, and the No. field shows you the number of the
preset you are currently creating.
4Complete the steps above to create additional presets as needed. Press Save when you are
finished to save all created presets.
Selecting PTZ Presets
1In the No. field, select the number of the preset you would like to select.
2Click Go to to go to the preset.
Deleting PTZ Presets
1In the No. field, select the number of the preset you would like to delete.
2Click Clear to delete the preset and click Save to save your changes.
Starting / Stopping PTZ Cruise
When PTZ cruise is enabled, the camera will cycle through saved presets. You must set and
save presets to use PTZ cruise.
To start / stop PTZ cruise:
1Right-click to open the Menu Bar and click the Start Cruise button ( ). Enter the system
password. The camera will cycle through PTZ presets.
• To stop the PTZ cruise, right-click to open the Menu Bar and click the Stop Cruise button ( ).
Enter the system password.
Save Presets
Clear Preset
Set Preset
Go To Preset
Total Number
of presets
Preset number
Time shown
before changing
109
Appendix C: Connecting Additional External Monitors
Appendix C: Connecting Additional External Monitors
Connect one monitor to the VGA port and one to the HDMI port to display the system
interface on two monitors simultaneously.
Use the Video Output port (BNC) on the rear panel of the system to connect an external
monitor. This is useful if you need to monitor the system from a second location (e.g. a back
office).
• You can press 0 on the remote control three times to switch the mouse and system interface
between the monitor connected to the VGA/HDMI port and the monitor connected to the Video
Output port.
Customizing the Channel Arrangement on the External Monitor
You can use the steps below to create a custom split-screen display on a secondary
monitor connected to the Video Out port.
To customize the channel arrangement on the external monitor:
1Connect an external monitor the Video Out port, as shown above.
2Press 0 three times on the remote control to move the mouse and system interface to the
monitor connected to the Video Out port.
3Right-click and click the Main Menu button ( ).
4Click Display>Output.
EXTERNAL MONITORS
(Not Included)
(Not Included)
PRIMARY MONITOR/TV
(VGA/HDMI)
VGA or HDMI cable
BNC cable
BNC to RCA adapter
To connect the DVR to a
television using RCA cables,
connect a BNC to RCA
adapter (not included) to the
VIDEO OUTPUT port.
8-channel model shown
110
Appendix C: Connecting Additional External Monitors
5Under View Setup, select Enable. This lets you select and arrange the channels you want to
show on the screen.
NOTE: Enabling View Setup disables your ability to change channels the normal way on the
selected monitor. You will need to disable View Setup to return to normal operation.
6Under View Mode, select the desired viewing mode: Single, Quad, Nine, or Sixteen.
7Click Vout Setup. A menu appears that allows you to select the arrangement of channels.
8Click the drop-down menus to select which channels to show on the screen and the
arrangement of channels.
9Click Apply to save changes. Click Ok. Right-click repeatedly to and return to live viewing.
10 Press 0 on the remote control 3 times to restore the system interface to the VGA/HDMI
monitor.
Select Enable
Select display mode
Click Vout Setup
Select the arrangement of channels on screen
111
Appendix D: Recording Audio
Appendix D: Recording Audio
The system can also record audio for up to 4 channels (16-channel models) or 8 channels
(8-channel model). You must have audio-capable cameras (not included) or self-powered
microphones (not included) in order to record audio on the system.
To enable audio recording:
1Connect the BNC video cable from the camera to one of the BNC Video INPUT ports on the
rear panel of the DVR between 1 and 4 (16-channel models) or any Video Input port
(8-channel). For example, connect the camera to Video INPUT port 1.
2Connect the RCA audio cable from the camera to the corresponding Audio INPUT. Following
the example in step 1, you would connect the cable to Audio INPUT port 1.
3Right-click to open the Menu Bar and click the Main Menu button ( ).
4Click Record and select the MainStream tab.
5Ensure the Audio checkbox is checked next to the channel the audio-enabled camera is
connected to.
6Click Apply to save your changes.
Connect an RCA audio cable from the camera
into the corresponding Audio INPUT port
8-channel model shown
Check Audio to enable audio
recording on each channel
112
Appendix E: Replacing the Hard Drive
Appendix E: Replacing the Hard Drive
The system comes with a pre-installed SATA hard drive. You can expand the 8-channel
model with a replacement 3.5" or 2.5" SATA hard drive up to 2 terabyte (TB). The
16-channel model has two hard drive bays and can be expanded with a maximum of two
2TB 3.5" or 2.5" SATA hard drives (for a maximum storage space of 4TB).
NOTE: It is recommended to use surveillance or security-certified hard drives, which are
designed to be reliable over long periods of time while recording 24/7. Security-certified
hard drives are available at www.lorextechnology.com
Removing the Hard Drive
The steps to remove the hard drive differ depending if you have an 8-channel or 16-channel
DVR.
8-Channel
To remove the hard drive:
1Remove the screw from each side panel and rear panel (x3) of the cover.
2Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3Disconnect the power and data cables.
4Next, remove the hard drive from the housing:
Make sure that the power cable has been disconnected before changing the
hard drive.
113
Appendix E: Replacing the Hard Drive
• If your system has a 3.5" hard drive, turn the DVR over carefully and loosen the 4 screws
securing the hard drive. Turn the DVR back over and slide the hard drive and lift out of the
DVR. Remove the 4 screws on the bottom of the hard drive.
• If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place
and remove the 4 screws securing the hard drive. Keep holding the hard drive and turn the
DVR back over. Remove the hard drive from the DVR.
5Replace the side and cover panel screws.
16-Channel
1Remove the screws from each side panel (x2) and rear panel (x4) of the cover.
2Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
Loosen the hard drive screws Slide the hard drive and lift out of the DVR
Remove the hard drive screws
Make sure to hold the hard
drive in place while
removing the hard drive
screws and turning the DVR
to avoid damaging the DVR.
Make sure that the power cable has been disconnected before changing the
hard drive.
114
Appendix E: Replacing the Hard Drive
3Disconnect the power and data cables.
4Next remove the hard drive from the housing:
• If your system has a 3.5" hard drive, remove the 4 screws holding the hard drive bracket and
remove the bracket from the DVR. Remove the 4 screws securing the hard drive to the bracket
and remove the hard drive from the bracket. Replace the hard drive bracket and hard drive
bracket screws.
• If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place
and remove the 4 screws securing the hard drive. Keep holding the hard drive and turn the
DVR back over. Remove the hard drive from the DVR.
5Replace the DVR cover.
Remove hard drive bracket
Remove the hard drive screws
Remove the hard drive screws
Make sure to hold the hard
drive in place while
removing the hard drive
screws and turning the DVR
to avoid damaging the DVR.
115
Appendix E: Replacing the Hard Drive
Installing the Hard Drive
The steps to install a hard drive differ depending if you have an 8-channel or 16-channel
DVR.
8-Channel
1Remove the screw from each side panel and rear panel (x3) of the cover.
2Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3Next, install the hard drive:
• If installing a 3.5" hard drive, insert 4 hard drive screws into the bottom of the hard drive and
tighten them 1/2 of the way. Place the hard drive in the screw slots with the power and data
connectors facing left (if looking at the DVR from the front), and slide the hard drive into place.
Tighten the hard drive screws to secure the hard drive in place.
• If installing a 2.5" hard drive, place the hard drive over the screw holes. Hold the hard drive
in place and turn the DVR over carefully. Insert 4 screws to secure the hard drive. Turn the
DVR back over.
Make sure that the power cable has been disconnected before changing the
hard drive.
Tighten the hard drive screws
Place the hard drive in the screw slots
and slide it into place
Insert hard drive screws 1/2 way
Insert the hard drive screws
Make sure to hold the hard
drive in place while
inserting the hard drive
screws and turning the DVR
to avoid damaging the DVR.
116
Appendix E: Replacing the Hard Drive
4Connect the power and data cables.
5Replace the side and cover panel screws.
16-Channel
1Remove the screws from each side panel (x2) and rear panel (x4) of the cover.
2Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3Next, install the hard drive:
• If installing a 3.5" hard drive, remove the 4 screws holding the hard drive bracket and remove
the bracket from the DVR. Place the hard drive in the bracket and insert 4 screws to secure
the hard drive to the bracket. Place the hard drive and bracket back in the DVR with the power
and data connectors facing the middle and replace the hard drive bracket screws.
Make sure that the power cable has been disconnected before changing the
hard drive.
Replace hard drive bracket
Insert the hard drive screws
Remove hard drive bracket
117
Appendix E: Replacing the Hard Drive
• If installing a 2.5" hard drive, place the hard drive over one of the two sets of screw holes with
the power and data connectors facing the center of the DVR. Hold the hard drive in place and
carefully turn the DVR over. Insert 4 hard drive screws to secure the hard drive. Turn the DVR
back over.
4Connect the power and data cables.
5Replace the DVR cover.
Remove the hard drive screws
Make sure to hold the hard
drive in place while
removing the hard drive
screws and turning the DVR
to avoid damaging the DVR.
Place the hard drive over the screw holes
with the power and data connectors facing
the center of the DVR
118
Appendix E: Replacing the Hard Drive
Formatting the Hard Drive
If you replace the pre-installed hard drive, it
must
be formatted in order to function
properly with the system.
To format the hard disk:
1Right-click to open the Menu Bar and click the Main Menu button ( ).
2Click Device.
3Click the checkbox under Select to choose the drive you wish to reformat.
4Click Format HDD.
5When the warning window appears, click OK. Wait for the system to format the hard drive.
NOTE: You will notice that the size of the HDD and the free space are not the same. The system
uses a portion of the disk space for the operating system and initialization. This is
common in all security DVRs as well as computer hard drives.
ATTENTION: Formatting the HDD erases all data on the hard disk.
This step cannot be undone.
Select checkbox
119
Appendix F: DDNS Setup (Advanced)
Appendix F: DDNS Setup (Advanced)
Free Lorex DDNS service is available as an optional connectivity method to connect to your
system over the Internet.
DDNS Service is not required to connect to your DVR, since the system supports the new
Lorex Stratus cloud connectivity solution. For details on setting up your system using Lorex
Stratus, see “Connecting to Your DVR Over the Internet on PC or Mac” on page 57.
Accessing your DVR within a local network (LAN)
You can connect to your DVR through Internet Explorer through the local area network
(LAN). It is recommended to confirm connectivity over a local network before setting up
your DVR for DDNS connectivity.
NOTE: To complete the steps below, your computer must be on the same network as your DVR.
NOTE: Except where noted, the instructions below are the same for PC and Mac.
Step 1 of 3: Connect your DVR to the Local Area Network
1Power off your DVR by turning the power switch to .
2Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect
the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your
router.
Remote Viewing Client
For details on navigating the remote viewing interface,
see “Using the PC/Mac Client Software” on page 61.
120
Appendix F: DDNS Setup (Advanced)
3Turn the power switch to I to power the DVR back on.
Step 2 of 3: Obtain the DVR’s Local IP Address
1Press the PTZ/ button on the front panel of the DVR to open the System Information
window. If prompted, enter the system user name (default: admin) and password (default:
000000).
2Write down the IP Address number of the DVR.
• A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as
three digits. For example, "005" is the same as "5".
Step 3 of 3: Connect to the DVR’s Local IP Address
Follow the steps below to confirm connectivity over a local network on a PC or Mac.
To connect using the DVR’s local IP address on a PC:
1Insert the software CD that comes included with the system. Open the CD and click DVR
Software>Lorex Client Software - PC. Follow the on-screen instructions to install.
• OR, download the Client Software for PC from www.lorextechnology.com.
ROUTER
(Not Included)
COMPUTER
(Not Included)
(not required for
local viewing)
INTERNET
Ethernet Cable (included)
8-channel model shown
DVR IP address
121
Appendix F: DDNS Setup (Advanced)
2Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the
desktop. The DVR login screen appears.
3Under Login Type, select IP Login.
4Under IP Address, enter the DVR’s IP Address (e.g.
192.168.0.100
).
5Under User Name, enter the DVR’s user name (default: admin).
6Under Password, enter the DVR’s password (default: 000000).
7Under Client Port, enter the DVR’s Client Port (default: 9000).
8Click Login.
• If th is is the fir st t ime con necti ng to yo ur syste m, you w ill be promp te d to cha nge th e passwo rd .
Enter the new password and click OK.
To connect using the DVR’s local IP address on a Mac:
1Visit www.lorextechnology.com and download the Client Software for Mac.
2Extract the installer file and double-click it to install.
3Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation.
Select IP Login
Enter IP address
Enter User Name (default: admin)
Enter Password (default: 000000)
Enter Client Port (default: 9000)
Click Login
Enter the new password
and click OK
122
Appendix F: DDNS Setup (Advanced)
4Open the Lorex Stratus Client ( ) from the Applications list.
5Under Login Type, select IP Login.
6Under IP Address, enter the DVR’s IP Address (e.g.
192.168.0.100
).
7Under User Name, enter the DVR’s user name (default: admin).
8Under Password, enter the DVR’s password (default: 000000).
9Under Client Port, enter the DVR’s Client Port (default: 9000).
10 Click Login.
• If th is is the fir st t ime con necti ng to yo ur syste m, you w ill be promp te d to cha nge th e passwo rd .
Enter the new password and click OK.
• Enter the new password in the login screen and click Login to connect to the DVR.
DDNS Setup—Access your DVR Remotely over the Internet
Setting up DDNS connectivity allows you to view your DVR from any computer or
compatible mobile device with Internet access.
NOTE: Except where noted, the instructions below are the same for PC and Mac.
To set up remote connectivity with your DVR, you must:
1Port forward the HTTP and Client ports (default: 80 and 9000) on your router to your DVR’s IP
address.
2Create a DDNS account.
3Enable DDNS on the DVR.
4Test the remote connection by entering your DDNS address in a web browser.
Select IP Login
Enter IP address
Enter User Name (default: admin)
Enter Password (default: 000000)
Enter Client Port (default: 9000)
Click Login
Enter the new password
and click OK
123
Appendix F: DDNS Setup (Advanced)
Step 1 of 4: Port Forwarding
You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to
your DVR’s IP address before you can remotely connect to your system. There are several
methods to port forward your router:
• Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the
required ports (see www.lorextechnology.com for details). For instructions on how to use
the Easy Connect Wizard, see the Easy Connect manual on www.lorextechnology.com.
• Manually port forward the required ports on your router to your DVR’s IP address by
following your router manufacturer’s instructions. For more information on port
forwarding, see the reference guides on www.lorextechnology.com.
NOTE: If the above ports are not forwarded on your router, you will not be able to access your
system remotely.
Step 2 of 4: Create a DDNS Account
Lorex offers a free DDNS service for use with your system. A DDNS account allows you to
set up a web site address that points back to your local network. This allows you to connect
to your system remotely. You must create a DDNS account in the same network as your
DVR.
To setup your free Lorex DDNS account:
1In your browser, go to http://www.lorexddns.net and click Step 1.
Click Step 1
124
Appendix F: DDNS Setup (Advanced)
2The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create
a new account or log into an existing account. To create a new account, fill in the required
fields on the right and click Create Account.
3Click Warranties to register your product for warranty.
NOTE: Warranty registration is required to register for DDNS.
4The Warranty page opens. Click Activate Warranty to register your product for warranty.
Enter your account Information
and click Create Account
Click Create Account
Click Warranties
125
Appendix F: DDNS Setup (Advanced)
5Under Your Address, select an address or click Enter a New Address to create a new address.
Fill in your address information and click Create Address.
6Fill in the warranty registration form with your product and purchase details. Check the
sticker underneath your DVR for the Product Model Number and Serial Number. Click Save
Warranty.
Enter your address
information
Click Create Address
Select your address or
enter a new address
Enter your product and
purchase details
Click Save Warranty
126
Appendix F: DDNS Setup (Advanced)
7A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New
DDNS.
8Configure the following:
• Product Warranty: Select the product warranty you created in the previous steps.
• Device Name: Enter a name for your device. You can enter your name, business name, or
anything of your choice. This is used to identify this device in your list of activated DDNS
accounts that appears anytime you visit the DDNS page.
• MAC Address: Enter the MAC address of your Lorex product. Press the PTZ/ button
on the front panel to find your MAC address. A MAC address is a permanent, unique 12-digit
address used to identify a device on a network.
Click Set Up a New DDNS
Select your product
warranty
Enter a Device Name
of your choice
Enter the product’s
MAC address
Enter the web site
address that will be
used to connect
Click Save
MAC Address
127
Appendix F: DDNS Setup (Advanced)
• URL Request: Enter the web site address that will be used to connect to your Lorex product.
For example, if you enter
tomsmith
, the address to access your video will be
http://tomsmith.lorexddns.net
9Click Save to register your product for DDNS. A confirmation email will be sent to the email
address used to register for My Lorex.
You will need this information to enable remote access to your system. Record your
information below:
Step 3 of 4: Enable DDNS on the DVR
To enable DDNS in your DVR:
1Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system
password if prompted.
2Click Network and select the DDNS tab.
3In the DDNS drop-down menu, select Enable.
4Beside Server, select LOREXDDNS (default).
5Under Domain Name, enter your Domain name/URL Request from the confirmation email
that was sent after you created your DDNS account.
6Under User Name, enter your DDNS User Name that was emailed to you after DDNS
registration.
Domain name/URL Request:
DDNS User Name:
Device DDNS password:
Select Enable
Domain Name: Enter Domain name/URL Request
User Name: Enter DDNS User Name
Password: Enter DDNS Device password
tomsmith
tsmith01
******
Example of entering DDNS information in the
DDNS setup menu
128
Appendix F: DDNS Setup (Advanced)
7Under Password, enter your DDNS Device password that was emailed to you after DDNS
registration.
8Click Apply to save your settings.
Step 4 of 4: Connect to the DVR’s DDNS Address
NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address
before attempting to connect.
To connect using the DVR’s DDNS address on a PC:
1Install the Lorex Stratus Client 1 on a remote computer.
2Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the
desktop. The DVR login screen appears.
3Under Login Type, select IP Login.
4Under IP Address, enter the DVR’s DDNS Address (e.g.
tomsmith.lorexddns.net
).
5Under User Name, enter the DVR’s user name (default: admin).
6Under Password, enter the password you created when you connected over the local
network.
7Under Client Port, enter the DVR’s Client Port (default: 9000).
8Click Login.
To connect using the DVR’s DDNS address on a Mac:
1Install the Lorex Stratus Client on a remote computer.
2Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation.
Select IP Login
Enter DDNS address
Enter User Name (default: admin)
Enter Password
Enter Client Port (default: 9000)
Click Login
tomsmith.lorexddns.net
129
Appendix F: DDNS Setup (Advanced)
3Open the Lorex Stratus Client ( ) from the Applications list.
4Under Login Type, select IP Login.
5Under IP Address, enter the Domain name/URL Request followed by .lorexddns.net (e.g.
tomsmith.lorexddns.net
).
6Under User Name, enter the DVR’s user name (default: admin).
7Under Password, enter the DVR’s password (default: 000000).
8Under Client Port, enter the DVR’s Client Port (default: 9000).
9Click Login.
Select IP Login
Enter DDNS address
Enter User Name (default: admin)
Enter Password
Enter Client Port (default: 9000)
Click Login
tomsmith.lorexddns.net
130
Troubleshooting
Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before
calling Lorex Technical Support:
Error Possible Causes Solutions
• System is not
receiving power, or is
not powering up
• Cable from power adapter is
loose or is unplugged
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely connected
to the back of the unit
• Power switch is set to OFF (•)
position
• Confirm that the power switch is in the ON (I) position.
• Cables are connected, but
system is not receiving sufficient
power
• Confirm that the system is powered on (LED indicators
on the front should be ON)
• If the unit is connected through a power bar or surge
protector, try bypassing the bar and connecting the
power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connect the power cable to another outlet
• Test the outlet with another device (such as a lamp
or phone charger)
• Remote control is
not detected by the
system
• Battery in the remote control is
drained
• Install two fresh AAA alkaline batteries in the remote
control
• There are no batteries in the
remote control
• Hard drive is not
detected by the
system
• Hard drive cables are loose or
not properly connected
• Remove the housing and check that hard drive cables
are firmly connected
• There is no hard drive in the
system
• Open the housing and install a 2.5" or 3.5" SATA hard
drive. Make sure to format the drive after installing. For
details, see “Configuring Hard Drive settings” on
page 51.
• Hard drive is full
(0%) and the unit is
no longer recording
• Overwrite is not enabled • From the Main Menu, select DEVICE>HDD. Select
Auto under Overwrite and click Apply.
131
Troubleshooting
Troubleshooting (Continued)
Error Possible Causes Solutions
• There is no picture
on monitor/TV after
connecting it to the
DVR
• Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the
monitor/TV, and then power on the DVR
• Input channel for DVR not
selected on monitor/TV
• On the monitor/TV, select the input channel the DVR is
connected to
• Video cable is loose or has
become disconnected
• Check the video cable connection to the DVR and
monitor/TV
• Video-out resolution has been
set to the incorrect setting
• Press and hold the button on the front panel of the
DVR until the DVR restarts. The DVR will reset to the
default resolution (1024x768)
• Mouse not detected
by system
• Mouse cable is not firmly
connected to the system
• Firmly connect the mouse cable to one of the USB
ports
• Mouse is not connected to the
system
• System needs to be reset • Power off the system (disconnect power cable). Firmly
connect a USB mouse to one of the USB ports.
Reconnect the power cable to the DC 12V port on the
rear panel.
• There is no picture
on selected channels
/ camera picture is
not being displayed
• Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and
at the camera
• Try moving the camera to another channel or use
another cable
• The image on the
DVR appears, but
does not have sound
• Audio cables are loose or have
been disconnected
• Check the AUDIO Input connections to the DVR
• Volume on external speakers
(not included) is low or off
• Increase volume on external speakers (not included)
• The system beeps
at startup
• The beep at startup is normal
• The system beeps
during motion
detection
• Motion detection is enabled and
the alarm buzzer is activated
• Open the Main Menu and click System>Motion. In the
Buzzer drop-down, select Off. Click Apply
• I am not receiving
email notifications
• Email notification is disabled • Ensure you have configured email notification. For
details, see “Setting up Email Notification” on page 47
• Default setting is disabled, but
you have not entered your own
SMTP information
• If you want to use your own SMTP server, deselect the
Default box, and enter your SMTP Server address, Port,
User name, and Password in the respective fields
1-888-42-LOREX (1-888-425-6739)
SEP 6 2012 - R16
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