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MERLIN LEGEND®

Communications System

Release 7.0

Pocket Reference

555-670-116

Comcode 108370305

Issue 1

April 1999

Notice

Every effort has been made to ensure that the information in this

guide is complete and accurate at the time of printing. Information,

however, is subject to change. See Appendix A, “Customer Support

Information,” in

System Programming

, for important information.

Your Responsibility for Your System’s Security

Toll fraud is the unauthorized use of your telecommunications

system by an unauthorized party—for example, persons other than

your company’s employees, agents, subcontractors, or persons

working on your company’s behalf. Note that there may be a risk of

toll fraud associated with your telecommunications system, and, if

toll fraud occurs, it can result in substantial additional charges for

your telecommunications services.

You and your system manager are responsible for the security of

your system, such as programming and configuring your

equipment to prevent unauthorized use. The system manager is

also responsible for reading all installation, instruction, and system

administration documents provided with this product in order to fully

understand the features that can introduce risk of toll fraud and the

steps that can be taken to reduce that risk. Lucent Technologies

does not warrant that this product is immune from or will prevent

unauthorized use of common-carrier telecommunication services

or facilities accessed through or connected to it. Lucent

Technologies will not be responsible for any charges that result

from such unauthorized use. For important information regarding

your system and toll fraud, see Appendix A, “Customer Support

Information,” in

System Programming

.

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference, in which

case the user will be required to correct the interference at their

own expense. For further FCC information, see Appendix A,

“Customer Support Information,” in

System Programming

.

Copyright © 1999, Lucent Technologies Document 555-670-116

All Rights Reserved Comcode 108370305

Printed in USA Issue 1

April 1999

Canadian Department of Communications (DOC)

Interference Information

This digital apparatus does not exceed the Class A limits for radio

noise emissions set out in the radio interference

regulations of the Canadian Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits

radioélectriques dépassant les limites applicables aux appareils

numériques de la classe A préscrites dans le réglement sur le

brouillage radioélectrique édicté par le ministère des

Communications du Canada.

Year 2000 Compliance

The MERLIN LEGEND Communications System is certified to be

Year 2000 compliant. Additional information on this certification,

and other issues regarding Year 2000 compliance, is available

online at http://www.lucent.com/

enterprise/sig/yr2000.

Trademarks

5ESS, AUDIX, CONVERSANT, CentreVu, DEFINITY, Magic On

Hold, MERLIN, MERLIN LEGEND, MERLIN Mail, PARTNER,

PassageWay, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-

20L, MLX-28D, MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D,

SYSTIMAX, TransTalk, and Voice Power are registered trademarks

and 4ESS, Intuity, Lucent Technologies, and Prologix are

trademarks of Lucent Technologies in the US and other countries.

Acculink, ACCUNET, MEGACOM, MulitiQuest, MLX-5, MLX-5D,

and NetPROTECT are registered trademarks of AT&T.

Microsoft, Windows, Windows NT, and MS-DOS are registered

trademarks of Microsoft Corporation.

ProComm and ProComm Plus are registered trademarks of

DataStorm Technologies, Inc.

Supra, Supra NC, StarSet, and Mirage are registered trademarks

of Plantronics, Inc.

UNIX is a registered trademark of UNIX System Laboratories, Inc.

PagePac is a registered trademark and Powermate and Zonemate

are trademarks of DRACON, a division of Harris Corporation.

Okidata is a registered trademark of Okidata Corporation.

Pipeline is a trademark of Ascend Communications, Inc.

Intel and Pentium are registered trademarks of Intel Corporation.

Apple and Macintosh are registered trademarks of Apple

Computer, Inc.

IBM is a registered trademark of International Business Machines,

Inc.

Novell and NetWare are registered trademarks of Novell

Corporation.

CLASS is a servicemark of Bellcore.

Ordering Information

For more information about Lucent Technologies documents, refer

to the section entitled, “Related Documents” in “About This Guide.”

Support Telephone Number

In the continental US, Lucent Technologies provides a toll-free

customer helpline 24 hours a day. Call the Lucent Technologies

Helpline at 1-800-628-2888 or your Lucent Technologies

authorized dealer if you need assistance when installing,

programming, or using your system. Outside the continental US,

contact your local Lucent Technologies authorized representative.

Network Engineering Group

For assistance in designing a private network, call the Network

Engineering Group at 1-888-297-4700.

Lucent Technologies Corporate Security

Whether or not immediate support is required, all toll fraud

incidents involving Lucent Technologies products or services

should be reported

to Lucent Technologies Corporate Security at

1-800-821-8235. In addition to recording the incident, Lucent

Technologies Corporate Security is available for consultation on

security issues, investigation support, referral to law enforcement

agencies, and educational programs.

Lucent Technologies Fraud Intervention

If you

suspect you are being victimized

by toll fraud and you need

technical support or assistance, call BCS National Service

Assistance Center at 1-800-628-2888.

Warranty

Lucent Technologies provides a limited warranty on this product.

Refer to “Limited Warranty and Limitation of Liability” in Appendix

A, “Customer Support Information,” in

System Programming

.

Call: BCS Publications Center

Voice 1-800-457-1235 International Voice

317-322-6791

Fax 1-800-457-1764 International Fax

317-322-6699

Write: BCS Publications Center

2855 North Franklin Road

Indianapolis, IN 46219-1385

Order: Document No. 555-670-140

Comcode: 108289513

Issue 1, April 1999

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

v

Contents

Release 7.0 Enhancements (April 1999) 1

Release 6.1 Enhancements (August 1998) 4

Release 6.0 Enhancements (February 1998) 7

Release 5.0 Enhancements (June 1997) 11

Release 4.2 Enhancements (June 1997) 15

Release 4.1 Enhancements (June 1997) 17

Release 4.0 Enhancements (March 1996) 18

Release 3.1 Enhancements (March 1996) 21

Release 3.0 Enhancements (August 1994) 23

Release 2.1 Enhancements (August 1994) 26

Release 2.0 Enhancements (October 1992) 29

Release 1.1 Enhancements (October 1992) 31

Design Benefits 32

Environmental Specifications 33

Power and Grounding 35

Control Unit Interfaces 37

Network Interface Requirements 38

FCC Registration 38

DOC Registration 38

Hardware and Software Capacities 39

Constraining Factors 42

MERLIN LEGEND Communications System Release 7.0

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Contents

vi

Ordering Codes 45

Control Unit Modules 70

Adjunct Summary 80

Power Supply Unit Load Requirements 90

Unit Load Calculation Rules 90

Unit Load Rating of System Modules 91

Unit Load Rating of System Trunks,

Telephones, and Adjuncts 92

System Feature Availability by Operating Mode

94

Telephone and Operator Console Features 96

Reference Documents 110

Maintenance Error Codes 111

Technical Addendum 111

Module/Component History 126

Telephone LEDs 138

Wiring Constraints 141

PC Connections 141

Technical Support Telephone Numbers 144

Feedback Form 147

MERLIN LEGEND Communications System Release 7.0

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Release 7.0 Enhancements (April 1999)

Release 7.0 Enhancements (April 1999)

Release 7.0 includes all Release 6.1 functionality, plus the

enhancements listed below.

■MLS and Enhanced Tip/Ring (ETR) Telephone

Support

One of the most important new capabilities of MERLIN

LEGEND Release 7.0 is its support for MLS and ETR

telephones, allowing existing customers with either telephones

the ability to migrate to a MERLIN LEGEND Communications

System. The MLS telephones include the MLS-6®, MLS-12®,

MLS-12D®, MLS-18D®, and MLS-34D®. The ETR telephones

include the ETR-6, ETR-18, ETR-18D, and ETR-34D. The

Business Cordless 905 telephone and the TransTalk™ 9000

Digital Wireless System are also supported.

The MLS, ETR, and Business Cordless 905 telephones, as well

as the TransTalk 9000 Digital Wireless System, require ETR

station ports. To provide support for these telephones and for

the TransTalk 9000 system, two new modules have been

designed:

—412 LS-ID-ETR Module. The 412 LS-ID-ETR module is not

available. To connect ETR and MLS telephones to a MERLIN

LEGEND Communications System, use the 016 ETR

module.

—016 ETR Module. The 016 ETR module provides 16 ETR

station ports, including 6 with T/R functionality and 4 TTRs.

On the 016 ETR module, the first 10 ports are ETR ports

only—these ports do not have T/R functionality. The

remaining 6 ports (ports 11 through 16) can be programmed

to support either T/R or ETR, but not both simultaneously.

■Expanded Digital Endpoint Connectivity

Release 7.0 increases the maximum number of digital

telephones supported from 127 to 200 by introducing a new 016

MLX module. In addition, each of the 200 ports can support an

MFM adjunct which increases the current 255 station endpoints

to 400.

—016 MLX Module. Each 016 MLX module provides 16 digital

station ports and has an additional 32K of dual port RAM.

—Processor Module. The 016 MLX module can only be

utilized with the CKE4 or later processor module with

upgrade to R7.0 software. The CKE4 processor module

provides the lead to access the additional 32K of RAM on the

016 MLX module.

■Voice Announce on Idle Only Option on MLX Telephones

Prior to Release 7.0, no options were available for disabling

intercom voice announcements at an MLX telephone when

busy. In Release 7.0, a new option—Voice Announce on IDLE

ONLY—is available with the existing Voice Announce feature.

This new option allows a user to receive intercom voice

announcements only when they are not active on another call.

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Release 7.0 Enhancements (April 1999)

■Priority Call Queuing

Priority call queuing provides the ability to:

—Place some callers ahead of others who are waiting for the

same agent group.

—Give key clients priority over others.

—Automatically increase the number of agents answering calls

during busy times, while continuing to offer callers the choice

to leave a message instead of waiting.

—Keep costs down by handling toll free calls (calls arriving on

800 and 888 lines) before processing calls on local lines.

Priority call queuing is accomplished in Release 7.0 by allowing

you to define a supportive relationship between calling groups.

Calls that arrive in one calling group can be processed by

another calling group when no one from the first calling group is

available to answer the call. Through system programming, a

calling group can be assigned a priority level between 1

(highest priority) and 32 (lowest priority) and then designated as

a support group for another group.

■Calling Party Name on Caller ID

Release 7.0 continues to support Calling Party Number and

adds a new functionality for Calling Party Name. By

programming a button on the telephone or with a feature code

through centralized programming, users are able to toggle

between displaying the caller’s telephone number or the caller’s

name. In order to use this feature, users must subscribe to

caller identification from their local exchange carrier (LEC).

Calling Party Name can be 15 characters in length for MLX

telephones as well as for ETR and MLS telephones. Calling

Party Name is not recorded on SMDR reports. In addition,

neither Calling Party Name nor Calling Party Number are

displayed on analog multiline telephones.

This feature requires loop-start (LS) trunks. The existing LS-ID

delay feature must be programmed for each line, as well. This

prevents Calling Party Number and Name information from

being lost when a call is answered too quickly.

Release 7.0 software also supports the Caller ID capability of

the 408 GS/LS-ID-MLX module. Although previously orderable,

the Caller ID capability of this module could not be used until

Release 7.0 software became available.

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Release 7.0 Enhancements (April 1999)

■MLX Headset Operation

Headset operation in Release 7.0 has been enhanced so that

MLX headset operation more closely mimics the handset

operation in the following ways:

—When a person is on a call using a headset and the headset

auto-answer is turned on, the user hears a short ring when

another call is coming in. In previous releases, this ring was

not provided.

—When a person receives a voice-announced call and handles

the call by using a headset and turning off the speakerphone,

the associated LEDs (the DSS button and the inside Auto

Dial button) for that extension at other telephones are lit. In

previous releases, the LEDs for that extension did not light at

the other telephones.

—When a reliable disconnect occurs on a headset-handled

call, the associated LEDs (the DSS button and the inside

Auto Dial button) for that extension at other telephones are

turned off. In previous releases, the LEDs for that extension

remained lit at the other telephones unless the user pressed

the Headset Hangup button.

■Touch-Tone or Rotary Signaling

Beginning in Release 7.0, you can program tip/ring ports to use

rotary signaling. You can program any tip/ring port on an

individual basis (including ports on the 412 LS-ID-ETR and 016

ETR modules that are programmed for tip/ring operation). The

factory setting is that rotary signaling is disabled.

Whenever the system receives a rotary digit on a port, it

determines if the port is programmed as rotary-enabled. If the

port is rotary-enabled, the system processes the digit. If the port

is not rotary-enabled, the digit is rejected. Touch-tone digits are

always accepted by the port, regardless if it is rotary-enabled or

not.

■Abandoned Call Information Reported to

MERLIN LEGEND Reporter

For abandoned calls, you are now able to identify the queue or

the agent where the call was abandoned. The MERLIN

LEGEND Release 7.0 software has been modified so that either

of the following occurs:

—If the caller hangs up while the call is in queue, the Auto

Login/Logout Group ID is entered into the Station Message

Detail Recording (SMDR) record.

—If the caller hangs up while the call is ringing at a group

member’s extension, that group member’s extension number

is entered into the SMDR record.

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Release 6.1 Enhancements (August 1998)

Release 6.1 Enhancements (August 1998)

Release 6.1 includes all Release 6.0 functionality plus the

enhancements listed below.

■Private Networking

Release 6.1 enhances the functioning of the networked

MERLIN LEGEND Communications System in a number of

ways:

—Centralized Voice Messaging

—Group Calling Enhancements

—Transfer Redirect

—Direct Station Selector

—Call Forwarding

—SMDR

—Decrease in Call Set-Up Time

—PRI Switch Type Test

■Centralized Voice Messaging

One or more MERLIN LEGEND Systems (Release 6.1 or later)

can share the voice messaging system (VMS) of another

MERLIN LEGEND System, provided the systems are directly

connected to the system with the VMS. In this configuration, the

system containing the VMS is known as the

hub

. This sharing of

the VMS is called

Centralized Voice Messaging

. Centralized

Voice Messaging includes the functions of voice mail,

Automated Attendant, and fax messaging. See the

Network

Reference

for detailed information about Centralized Voice

Messaging.

Centralized Voice Messaging offers the following benefits:

—Private-networked MERLIN LEGEND Systems do not need a

local VMS. Having systems use a centralized VMS instead of

separate VMSs is more economical.

—Users who travel between sites can dial the same digits

anywhere in the private network to access the voice

messaging system. For example, a salesperson

headquartered in Cincinnati can dial the same four digits at

the company’s Los Angeles office to retrieve voice

messages.

—Productivity is enhanced because messages can be

forwarded and broadcast to all personnel within the private

network.

—Calling groups on networked systems can send overflow

coverage to a shared VMS, so that an incoming caller can

leave a message instead of waiting in a queue.

—The VMS can light the Message Waiting lights on multiple

MERLIN LEGEND Systems in a private network. This

greater efficiency saves time because a user only has to look

at his or her telephone to determine if he or she has a

message.

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Release 6.1 Enhancements (August 1998)

■Group Calling Enhancements

A calling group can have a

single

non-local member that is

defined by the Uniform Dial Plan and exists on another MERLIN

LEGEND Communications System connected by a tandem

trunk to the local system. If a calling group contains a non-local

member, the non-local member must be the

only

member in the

calling group. See the

Network Reference

for details.

A calling group containing a single non-local member can be

used for the same purposes as a calling group containing local

extensions, including:

—Night Service. Night Service coverage can be provided

across a private network to a centralized Automated

Attendant, a non-local calling group, a QCC queue, a DLC,

or any individual extension on the remote system, such as a

night bell.

—Group Coverage. Group Coverage can be provided across

a private network to a VMS, a non-local calling group, a QCC

queue, a DLC, or any individual extension on the remote

system.

—Calling Group Overflow Coverage. Calling group overflow

coverage can be provided by a centralized VMS, a non-local

calling group, a QCC queue, a DLC, or any individual

extension on the remote system.

—Calls Directed to Another System. Lines connected to

remote systems can be answered by any extension

programmed to answer the call, such as a centralized

Automated Attendant or a system operator (QCC or DLC).

■Transfer Redirect

When an Automated Attendant transfers a call to a non-local

extension, the transferring MERLIN LEGEND System monitors

the call to ensure that it is answered. If the non-local extension

is not available, or the call is not answered within the transfer

redirect timeout period (fixed at 32 seconds), the call stops

ringing at the non-local destination and is redirected to the

extension on the same system as the Automated Attendant that

is programmed to receive redirected calls. This redirect

extension can be a QCC queue, a calling group, or an individual

extension.

■Direct Station Selector

Now users can press a Direct Station Selector (DSS) button for

a non-local extension to make or transfer calls to that extension.

No busy indication, however, is displayed by the DSS for non-

local extensions.

■Call Forwarding

The Forward feature now can be used to send calls to non-local

extensions across the private network.

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Release 6.1 Enhancements (August 1998)

■SMDR

In addition to SMDR options for non-network calls placed to and

from the local system, system managers now can program

SMDR to log incoming and outgoing UDP calls, or they can

choose to log no UDP calls. The factory setting is to record all

UDP calls.

Customers who use a call accounting system may not want to

fill the database with calls coming and going across the private

network. These customers may choose not to log UDP calls.

■Decrease in Call Setup Time

The setup time for a call across a private network has been

reduced by programming the number of UDP digits expected.

■PRI Switch Type Test

A new maintenance test, the PRI Switch Type Test, has been

created to allow Lucent Technologies technicians or authorized

dealers to automatically determine if each end of the PRI

tandem trunks has been programmed correctly. The test works

for directly connected MERLIN LEGEND Systems, not for

DEFINITY® systems.

For a PRI tandem trunk to operate correctly between two

MERLIN LEGEND Systems, one system must have the PRI

Switch Type set to Network, and the other system must have

the PRI Switch Type set to PBX. If both ends of the PRI tandem

trunk are programmed the same, problems occur in the

communications between the two systems.

■Service Observing

Service Observing allows one extension to listen in on

(observe) a call at another extension. A typical application of

this feature is that of a Customer Service supervisor observing

how a Customer Service representative handles calls.

The Service Observing group can listen to anywhere from one

extension to all extensions in the system, including other

Service Observers. Up to 16 Service Observing groups can be

programmed. The Service Observer and the observed

extension must be on the same system.

The observer activates Service Observing either by pressing a

Service Observing button and then dialing an extension

number, or by pressing a DSS or Auto Intercom button. The

Service Observer must use an MLX telephone to observe an

extension; the telephone at the observed extension can be of

any type.

A warning tone that alerts the observer, the observed extension,

and the caller that Service Observing is occurring can be set to

on or off through System Programming. The factory setting is

on.

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Release 6.0 Enhancements (February 1998)

■WinSPM

The System Programming and Maintenance (SPM) software is

now available in a Windows format called WinSPM. For R6.1

and later systems, WinSPM provides a graphical user interface

(GUI) for those tasks most commonly performed by the system

manager. Pictorial representations of system components, such

as modules and their vintages and the creation of MLX

telephone button labels appear on WinSPM. Supported in

Windows 95, Windows NT, and Windows 98, WinSPM is also

backwards-compatible with previous DOS versions of SPM and

is available on CD-ROM.

■Windows NT Driver

The MERLIN LEGEND Windows NT PBX driver is available in

R6.1. When coupled with the CentreVU Telephony Services

application, the driver provides true server-based Computer

Telephony Integration (CTI). The new driver requires a MERLIN

LEGEND System of Release 5.0 or later and servers and PCs

that support the applications.

Release 6.0 Enhancements (February 1998)

Release 6.0 includes all Release 5.0 functionality, plus the

enhancements listed below.

■Private Networks

In Hybrid/PBX mode systems only, MERLIN LEGEND

Communications Systems can be networked with one another

or with DEFINITY Enterprise Communications Server (ECS)

and ProLogix™ Communications Systems in private networks.

In previous releases, this functionality is available using tie

lines, but users handle calls between networked switches as

outside calls. In this release, dialing the pool access code is not

necessary for a call going from one networked switch to

another. Also, delay-start tie trunks or T1 trunks administered as

PRI can act as

tandem trunks

to connect networked systems.

Available for Hybrid/PBX mode systems, the private network

features of the MERLIN LEGEND Communications System

Release 6.0 provide the following advantages for

geographically dispersed organizational sites:

—Intersystem Calling. In a private network, users on one

local system can call extensions on other systems in the

network. Release 6.0 can support 2-, 3-, 4-, or 5-digit dial

plans. They dial these extensions as inside calls. To

implement this function, the system manager programs the

extension ranges of remote networked switches to create a

non-local dial plan. This programming does not actually

affect numbering on the remote system. To correctly set up

systems for transparent calling among non-local dial plan

extensions, the system manager assigns networking tie and/

or PRI tandem trunks to pools. Then he or she programs up

to 20 patterns, associated routes, Facility Restriction Levels

(FRLs), digit absorption, and digit prepending. This allows

ARS-like routing of non-local dial plan calls. In addition,

system managers can control whether calling name, calling

number, or both are shown at MLX display telephones for

incoming calls across PRI tandem trunks.

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Release 6.0 Enhancements (February 1998)

—Toll Savings. Private networked trunks may allow you to

realize significant cost savings on long-distance and toll calls

by performing tandem switching in the following two ways:

—Callers on a local system, or individuals dialing in to

remote access at a local system, can reach the public

switched telephone network (PSTN) via outside trunks

connected to other systems in a private network, avoiding

toll charges or decreasing the cost of toll calls. No special

dialing is required. For example, an organization might

have a main office in Boston and a subsidiary office in

New Jersey connected by networked private tandem

trunks between two systems. A user in the New Jersey

office who wishes to make an outside call to the 617 area

code (Boston) can do so through a line/trunk connected to

the system in Boston. For example, he or she might dial,

916175551211. The local ARS tables would route this

call over the private networked trunks and use the ARS

tables of the remote system in Boston to route this call.

The system managers at each end of a private network set

up ARS and Remote Access features to implement this

functionality.

—In addition, local organizations or incoming DID calls use

private networked trunks to make intersystem calls

between networked systems, which may be

geographically distant from one another, also resulting in

toll savings.

—Service Cost Savings. In addition to toll call savings, there

are two ways that organizations can save on service costs

incurred from telecommunications providers that provide

public switched telephone network access:

—You order a point to point T1 facility from a service

provider, then use system programming to set it up for PRI

signalling. As necessary, a service provider can provide

amplification on the T1 facility, but does not supply

switching services.

—You can tailor your use of PRI B-channels with drop-and-

insert equipment that allows fractional use of B-channels

for dedicated data/video communications between

systems at speeds greater than 64 kbps per channel or

128 kbps for 2B data, while keeping the remaining B-

channels available for PRI voice traffic. The PRI

D-channel must remain active.

—You can tailor use of T1 channels to support both T1-

emulated tandem tie service and T1 Switched 56 service

for data communications at 56 kbps per channel, allowing

2B data transfers at 112 kbps. You can also use drop-and-

insert equipment to provide fractional T1 use.

—Voice Mail and Auto Attendant. Networked systems (prior

to Release 6.1) should have their own local voice mail and/or

auto attendant applications as well as their own external

alerts and Music-On-Hold sources. A single Auto Attendant,

however, can transfer calls throughout the network. It can

answer only those calls that arrive on the PSTN facilities of

the system where it is connected.

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Release 6.0 Enhancements (February 1998)

Although many features are available using tie trunks for

network connectivity, PRI tandem trunks provide greatly

enhanced features and faster call setup. For this reason, PRI is

recommended over tie functionality in private networks.

■Group Calling Enhancements

Release 6.0 and later systems include Group Calling features

that enhance group calling operations.

■Queue Control

The system manager can control the maximum number of calls

allowed in the primary calling group queue for calls that arrive

on certain facilities often assigned to calling groups. When the

number of the calls in queue reaches the programmed

maximum, subsequent callers receive a busy signal.

Queue control applies to calls received on the following types of

facilities:

—Direct Inward Dialing (DID)

—PRI facilities programmed for dial-plan routing

—All calls transferred from a voice messaging interface (VMI)

port

—Dial-in Tie

Queue control also applies to internal calls to a calling group

and calls to a calling group through the Queued Call Console

(QCC).

Internal calls that dial #0 or #800 and are directed to a calling

group administered as Position-Busy Backup are eligible for

queue control. Calls that come in on a trunk assigned to the

QCC are not eligible for queue control if the call is directed to a

calling group designated as Position-Busy Backup.

Remote-access calls to a calling group, coverage calls directed

to a calling group, calls directed to a calling group through QCC

Position-Busy Backup, and all other outside calls are not eligible

for queue control.

■Prompt-Based Overflow

System managers can activate the Prompt-Based Overflow

option. This option allows callers waiting in queue and listening

to a delay announcement to press the # key in order to reach

the overflow receiver for the group, which may be the QCC

queue or another calling group (including a calling group

assigned for a voice mail system).

All three overflow distribution options—based on the number of

calls, the time a caller has waited, and according to the caller’s

prompt—may be used at one time. In this case, time-based and

number-of-calls based options take precedence over overflow

distribution based on the caller’s prompt.

When prompt-based overflow distribution is used, an extra TTR

must be provided for each delay announcement device

assigned to the associated calling group. The delay

announcement informs the caller of the # key option to exit the

queue and leave rather than waiting for an agent. If no TTR is

available when a calling group call arrives, the call is not sent to

a delay announcement extension.

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Release 6.0 Enhancements (February 1998)

■Centrex Transfer via Remote Call Forwarding

Centrex Transfer via Remote Call Forwarding can be used in all

system modes of operation to send outside calls to a remote

telephone number or another Centrex station. In this context,

the term

outside calls

refers to calls from outside the

communications system, which may originate at extensions in

the Centrex system that are not connected to the local MERLIN

LEGEND Communications System.

An outside call that uses this feature is defined as a call that

arrives on an analog Centrex loop-start line at the MERLIN

LEGEND Communications System. It may arrive directly or be

transferred without consultation or without transfer supervision

(in the case of an automated attendant). The forwarding call to

the outside number is made on the same line/trunk on which the

call arrived, conserving system facilities. The following

considerations and rules apply:

—Only outside Centrex calls are forwarded using this feature.

—The system must be equipped with analog loop-start Centrex

lines and

all

loop-start lines in the system must be Centrex

facilities. Loop-start lines do not have to provide reliable

disconnect for use by the Centrex Transfer via the Remote

Call Forwarding feature.

—To transfer calls outside the Centrex system, the organization

must subscribe to a Centrex trunk-to-trunk transfer feature.

Activating Centrex Transfer via Remote Call Forwarding is just

like activating regular Remote Call Forwarding and requires that

Remote Call Forwarding be enabled for the extension.

However, the user dials * instead of a dial-out code, and a

Pause character may be required after the *. The Centrex

service provider determines whether the Pause is needed.

Pause cannot be originated from a single-line telephone or a

remote access user. A multiline telephone user in the local

system must enter an authorization code to activate the feature.

A remote access user may activate the feature without using an

authorization code. Barrier code requirements, however, do

apply.

■Authorization Codes and

Remote Call Forwarding

In Release 6.0 and later Key or Hybrid/PBX mode systems,

forwarding features (including Centrex Transfer via Remote Call

Forwarding, but excluding Follow Me) can be activated or

deactivated at a multiline telephone by entering the

authorization code for the extension from which calls are to be

forwarded. The user enters the authorization code, then

activates or deactivates the forwarding feature in the normal

fashion. This is especially useful for a single-line telephone user

who must include a Pause character in a Centrex Transfer via

Remote Call Forwarding dialing sequence, because the

character cannot be dialed at a single-line telephone. It is also

useful when activating Call Forwarding or Remote Call

Forwarding at phantom stations or via remote access (for

example, from another switch in the network). No other features

can be used by entering an authorization code in this fashion.

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Release 5.0 Enhancements (June 1997)

Release 5.0 Enhancements (June 1997)

Release 5.0 includes all Release 4.2 functionality, plus the

enhancements listed below.

■Computer Telephony Integration (CTI)

Beginning with Release 5.0, a PassageWay® Telephony

Services CTI link from the MERLIN LEGEND Communications

System to a LAN server running Novell® NetWare® software

allows Lucent Technologies-certified telephony applications to

control and monitor MLX and analog multiline telephone (BIS

only) operations. The physical connection for the CTI link is an

MLX port on a 008 MLX or 408 MLX module on the MERLIN

LEGEND Communications System control unit and an ISDN

link interface card plugged into the customer’s server. The

feature is available for Hybrid/PBX mode systems only.

NOTES:

•The NetWare server software version must be 3.12, 4.1,

or 4.11.

•The 008 MLX and 408 MLX modules must have a

firmware vintage other than 29. If the module has

firmware 29, programming a CTI link on the module is

prevented. An earlier or later vintage firmware is

supported.

■Basic Call Control

A CTI link application on a user’s computer can assume basic

call control of the user’s analog multiline or MLX telephone’s SA

buttons. Basic call control includes:

—Answering calls arriving on an SA button.

—Making calls from an SA button.

—Hanging up calls.

—Holding and retrieving a call on hold at the user’s extension.

NOTE:

Transfer and three-way conference, when handled through a

CTI link application, provide the original caller’s calling

number information or other information to the transfer

receiver or new conference participant, if the user has screen

pop capability.

■Screen Pop

Screen pop occurs when the calling number, called number, or

other user-defined identifier (such as an account code that a

voice-response unit prompts the caller to dial) is used to display

a screen associated with the far-end party. For example, Caller

ID services can be used to support screen pop on a system that

includes a CTI link; using the calling party number as a

database key code, information about a caller automatically

appears on the user’s computer screen when the call arrives at

the extension. Depending on the application, screen pop may

be available for calls that arrive on line buttons other than SA

buttons and/or calls that are answered manually at the

telephone rather than by the application.

Screen pop can occur on incoming calls from the following

sources:

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Release 5.0 Enhancements (June 1997)

—Calling group distribution.

—ISDN PRI Routing by Dial Plan.

—An extension on the MERLIN LEGEND Communications

System.

—Remote access.

NOTE:

In the case of remote access calls, the only information

that the application can collect about the caller is the

remote telephone number.

—A transfer of a call that was answered by a voice response

unit.

—A transfer, redirection, or conference of a call that was

answered at a Direct-Line Console (DLC) or at a Queued

Call Console (QCC).

NOTES:

•DLCs may use CTI applications. If they do, they perform

the same way as other extensions. A DLC assigned to

use a CTI link application is a monitored DLC. When a

DLC is used as a regular operator console and is not

using a CTI link extension, it is non-monitored.

•Calls to a QCC or a DLC not using a CTI application do

not initiate screen pop at the operator position.

However, when an operator directs a call to an

extension using a CTI application, caller information

does initiate screen pop. If the DLC is non-monitored,

screen pops can occur after the DLC releases the call.

•Calls transferred from Cover buttons on non-monitored

DLCs do not initiate screen pop at the destination

extension.

■HotLine Feature

The Release 5.0 HotLine feature is designed for retail sales,

catalogue sales, and other types of businesses and

organizations, and is available in all three modes of system

operation. It allows a system manager to program a single-line

telephone extension connected to an 008 OPT, 012, or 016

module as a HotLine. When a user lifts the handset at the

HotLine extension, the telephone automatically dials the inside

extension or outside telephone number programmed as the first

Personal Speed Dial number (code #01) for the extension. The

system does not permit calls to be transferred, put on hold, or

conferenced. (A user can press the telephone’s Hold button, if it

has one, to put a call on local hold, but the call cannot be

redirected in any way. Switchhook flashes are ignored.)

Personal Speed Dial codes can be programmed from the

extension prior to HotLine assignment (a system programming

function). Alternatively, a Personal Speed Dial code can be

programmed from the single-line telephone after HotLine

operation is assigned. However, because of security

considerations, this is a one-time opportunity. Once the

Personal Speed Dial number is programmed, any changes to it

or any other extension programming must be performed using

centralized telephone programming.

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Release 5.0 Enhancements (June 1997)

Any type of inside or outside line that is normally available to a

single-line telephone can be assigned to a HotLine extension.

Generally, the HotLine telephone does not receive calls, and its

lines should be set to No Ring.

SECURITY ALERT:

!

If a HotLine extension accesses a loop-start line, that line

should provide reliable disconnect and be programmed for

reliable disconnect. Otherwise, a user at the extension may

be able to stay on the line after a call is completed and then

make a toll call.

■Group Calling Enhancements

Release 5.0 and later systems include Group Calling features

that enhance group calling operations.

■Most Idle Hunt Type

In addition to the Circular (factory setting) and Linear hunt types

supported in earlier releases, a third hunt type distributes calling

group calls in an order based on which agent has waited the

longest since transferring or hanging up on an incoming calling

group call. For some applications, this hunt type is more

efficient than the circular type because it takes into account the

varying duration of calls. The system distributes calls based on

when an agent last completed a call, not on when he or she last

received one. This hunting method ignores non-calling group

calls. For example, if an agent transfers a call that arrived on a

line not assigned to the calling group, the calling group

member’s most-idle status is unaffected.

■ Delay Announcement Devices

The system manager can designate as many as ten primary

delay announcement devices per group, rather than the single

device for each group that is available in Release 4.2 and

earlier systems. Furthermore, an additional secondary delay

announcement device can be specified, for a total of ten

primary device extensions and one secondary device extension

per group.

A primary delay announcement device operates in the same

fashion as a single delay announcement device, playing once,

as soon as it is available, for the caller who has waited the

longest for a calling group agent and has not heard a primary

delay announcement. If a secondary announcement device is

used, it can use the factory setting, which plays the

announcement once, or it can be set to repeat the

announcement after a certain amount of time. The system

manager programs the time (0–900 seconds) between

announcements. This setting controls both the interval between

primary and secondary announcements and the interval

between repetitions of the secondary announcement, if it is set

to repeat. (See “Calling Group Options” in Chapter 4 of

System

Planning

for guidelines on setting the delay.)

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Release 5.0 Enhancements (June 1997)

The primary and secondary announcement options, when used

together, allow an initial message to play for callers, followed by

a repeating announcement that, for example, urges callers to

stay on the line and wait for a calling group member.

Two or more groups may share an announcement device.

A primary delay announcement device can be programmed as

a secondary delay announcement device.

■Enhanced Calls-in-Queue Alarm Thresholds

Three Calls-in-Queue Alarm thresholds can be set to more

clearly indicate the real-time status of the calls waiting in the

queue according to the behavior of programmed Calls-in-Queue

Alarm buttons. In earlier releases, only one Calls-in-Queue

Alarm Threshold setting is available to activate the LEDs at

programmed Calls-in-Queue Alarm buttons for a calling group.

Using all three levels, the system manager sets Threshold 3 to

the highest value, Threshold 2 to a middle value, and Threshold

1 to the lowest value. A Calls-in-Queue Alarm button indicates

the severity of the alarm conditions in the following ways:

—If the number of waiting calls is less than the value

programmed for Threshold 1 or drops below that level, the

LED is unlit.

—If the number of waiting calls is greater than or equal to the

Threshold 1 value but less than the Threshold 2 value, the

LED flashes.

—If the number of waiting calls is greater than or equal to the

Threshold 2 value but less than the value for Threshold 3, the

LED winks.

—If the number of waiting calls is greater than or equal to the

highest value, Threshold 3, the LED lights steadily.

NOTE:

A Direct Station Selector (DSS) button that is used as a

Calls-in-Queue Alarm button can only indicate two threshold

levels, either by flashing or by lighting steadily. If a calling

group must use this type of Calls-in-Queue Alarm button, only

two threshold levels should be programmed.

If all three thresholds are set to the same value, the result is one

threshold only with LED state either off or on (steady). If two

values are the same, then the result is two alarm levels (flash,

steady). The factory setting is one call for all three thresholds,

with LED states of off and steady.

An external alert signals only when the number of calls in the

queue meets or exceeds the programmed Threshold 3 value.

■MLX-5 and MLX-5D Telephones

The MLX-5 nondisplay and MLX-5D display telephones are

compatible with all system releases. The display telephone

includes a 2-line by 24-character display, and both telephones

come with five line buttons. In systems prior to Release 5.0, the

MLX-5 and MLX-5D telephones are treated as MLX-10 and

MLX-10D telephones, respectively. As of Release 5.0, the

system recognizes the MLX-5 and MLX-5D telephones as 5-

button telephones.

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Release 4.2 Enhancements (June 1997)

If these telephones are connected to communications system

releases prior to 5.0, they are recognized by the

communications system as 10-button telephones.

Release 4.2 Enhancements (June 1997)

Release 4.2 includes all Release 4.1 functionality, plus the

enhancements listed below. There are no hardware changes for

Release 4.2.

■Additional Network Switch and Services Options

for ISDN Primary Rate Interface (PRI)

Release 4.2 of the system supports connectivity to MCI® or

local exchange carrier (LEC) PRI services and to the following

central office switch types (in addition to the 4ESS™ and

5ESS® switch types that carry AT&T Switched Network

services):

—NORTEL® DMS™-100 BCS 36 for local exchange carrier

services.

—NORTEL DMS-250 generic MCI07, serving the MCI network.

—Digital Switch Corporation DEX600E generic 500-39.30,

serving the MCI network.

Beginning with Release 4.2, the following MCI PRI and PRI

local exchange carrier (LEC) services (along with AT&T

Switched Network services) can be provided to users of the

MERLIN LEGEND Communications System:

—MCI Toll Services for DMS-250 or DEX600E switch type:

—MCI Prism® service for domestic outgoing long-distance

and international voice calls; for domestic outgoing 56-

kbps restricted, 64-kbps unrestricted, and 64-kbps

restricted circuit-switched data calls.

—MCI VNet® service for incoming and outgoing domestic

and voice calls; for 56-kbps restricted, 64-kbps restricted,

and 64-kbps unrestricted circuit-switched data calls.

—MCI 800 for domestic, toll-free incoming voice calls.

—MCI 900 service numbers.

—LEC services for DMS-100 switch types:

—DMS Virtual Private Network service for calls between the

MERLIN LEGEND Communications System and another

communications system (such as another MERLIN

LEGEND Communications System).

—DMS INWATS (Inward Wide Area Telephone Service) for

domestic toll-free incoming voice calls.

—DMS OUTWATS (Outward Wide Area Telephone Service)

for domestic outgoing long-distance voice calls.

—DMS FX (foreign exchange) to provide local call rating for

calls from the local exchange to the area serviced by the

foreign exchange.

—DMS tie trunk service to provide private exchange call

rating for calls placed on a dedicated central office facility

between the MERLIN LEGEND Communications System

and another communications system.

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Release 4.2 Enhancements (June 1997)

■Improvements to Station Message Detail

Recording (SMDR) and Support for

MERLIN LEGEND Reporter Application

The SMDR feature is enhanced to provide more details about

calling group agent activities and to help system managers

assess the effectiveness of call centers in terms of both agent

performance and the adequacy of facilities to handle inbound

calls. These improvements apply to calling groups that are

programmed as Auto Login or Auto Logout type. The SMDR

and MERLIN LEGEND Reporter features listed are

administrable:

—TALK Field. For Auto Login and Auto Logout calling groups,

the TALK field records the amount of time a calling group

agent spends on a call.

—DUR. (DURATION) Field. For Auto Login and Auto Logout

calling groups, call timing begins when a call arrives at the

MERLIN LEGEND Communications

System and not after a

preset number of seconds. Call timing ends when the call is

disconnected; either the caller or the agent hangs up. This

allows the system manager to determine how long a caller

waited for an agent’s attention.

—Coding of Calls on Reports. An asterisk (*) appears in the

call record when:

—A call is not answered by an Auto Login or Auto Logout

calling group agent and is abandoned while waiting for an

agent.

—The call is answered by someone not a member of an

Auto Login or Auto Logout calling group.

An exclamation point (!) signals that an Auto Login or Auto

Logout agent handled a call that was answered by

someone who was not a member of that Auto Login or

Auto Logout with Overflow group. An ampersand (&) in the

call record indicates that the group’s overflow receiver

answered the call.

■MERLIN LEGEND Reporter

MERLIN LEGEND Reporter provides basic call accounting

system reports for all incoming calls to Auto Login or Auto

Logout type calling groups. MERLIN LEGEND Reporter assists

in determining the effectiveness of calling group agents,

assessing the level of service provided to callers, and

ascertaining whether adequate incoming telephone lines and

agents are available to handle peak-call load. The SMDR Talk

Time option sets up special call records used by MERLIN

LEGEND Reporter. The default is off, in which case the Release

4.0 SMDR reports are available. If the option is set to on, the

following new reports are provided:

—Organization Detail Report

—Organization Summary and Trends Report

—Selection Detail Report

—Account Code Report

—Traffic Report

—Extension Summary Report

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Release 4.1 Enhancements (June 1997)

—Data Report

—Talk and Queue Time Distribution Report

—Time of Day Report

—ICLID Call Distribution Report

—Facility Grade-of-Service Report

■Maintenance Enhancements

■Change to Permanent Error Alarm

Beginning with Release 4.2, the most recent permanent error

alarm is not shown on the System Error Log menu screen but is

available as an option from that screen. For details, refer to the

maintenance section of the technician guide,

Installation,

Programming, and Maintenance.

■Enhanced Extension Information Report

Beginning with Release 4.2, the Extension Information Report

includes the Extension Status and supervisory mode of each

extension.

Release 4.1 Enhancements (June 1997)

Release 4.1 includes all Release 4.0 functionality, plus the

enhancements listed below. There are no hardware changes in

Release 4.1.

■Coverage Timers Programmed for

Individual Extensions

Beginning with Release 4.1, coverage timers, which control the

duration of the delay before calls are sent to each level of

coverage, are changed as follows:

—The Group Coverage Ring Delay (1–9 rings) is programmed

on individual extensions and replaces the Coverage Delay

Interval programmed systemwide in previous releases.

—The Primary Cover Ring Delay (1–6 rings) and Secondary

Cover Ring Delay (1–6 rings), programmed on individual

extensions, replace the Delay Ring Interval programmed

systemwide in previous releases.

These enhancements allow the system manager to customize

coverage call delivery to match individual extensions’ call-

handling requirements.

■Night Service with Coverage Control

Beginning with Release 4.1, a system manager can enable the

Night Service Coverage Control option to automatically control

the status of telephones programmed with Coverage VMS

(voice messaging system) Off buttons, according to Night

Service status.

When Coverage Control is enabled and the MERLIN LEGEND

Communications System is put into Night Service, all

programmed Coverage VMS Off buttons are automatically

turned off (LED is unlit) and all eligible outside calls are sent to

the assigned voice messaging system calling group with normal

ringing delay. When Night Service is deactivated during the day,

all programmed Coverage VMS Off buttons are automatically

turned on (LED is lit) and voice mail coverage is disabled for

outside calls.

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Release 4.0 Enhancements (March 1996)

Users can override the Coverage VMS Off button status at any

time by pressing the programmed Coverage VMS Off button to

turn the LED on or off.

■Night Service Group Line Assignment

Beginning with Release 4.1, a system manager can assign lines

to Night Service groups to control handling of after-hours calls

received on individual lines. This capability replaces the

automatic assignment to Night Service groups of only those

lines that ring on the Night Service operator console. An outside

line must be assigned to a Night Service group to receive Night

Service treatment.

With this enhancement, Night Service can be activated and

deactivated on lines that do not appear on operator consoles

(for example, personal lines), and lines appearing at operator

positions can be excluded from Night Service.

■Forward on Busy

Beginning with Release 4.1, the Forward, Follow Me, and

Remote Call Forward features are enhanced to remove the

requirement that a call be ringing at an extension before it can

be forwarded. With the Forward on Busy enhancement, a call to

an extension with no available SA or ICOM buttons is forwarded

immediately to the programmed destination, preventing the

caller from hearing a busy signal from the intended call

recipient’s extension.

■Maintenance Testing for BRI Facilities that Are

Part of Multiline Hunt Groups (MLHGs)

Beginning with Release 4.1, the NI-1 BRI (National Integrated

Services Digital Network-1 Basic Rate Interface) Provisioning

Test Tool is enhanced to include testing for BRI facilities that are

part of Multiline Hunt Groups (MLHGs).

The NI-1 BRI Provisioning Test Tool is used by Lucent

Technologies maintenance personnel on MERLIN LEGEND

Communications Systems that include an

800 NI-BRI module. Technicians use the tool during system

installation and maintenance to test the functionality of the BRI

lines and to report analyzed results.

Release 4.0 Enhancements (March 1996)

Release 4.0 includes all Release 3.1 functionality, plus the

enhancements listed below.

■Support for Up to 200 Extensions

An expanded dial plan supports up to 200 tip/ring devices.

■Support for National ISDN BRI Service

This service (Hybrid/PBX and Key modes) provides an

alternative to loop-start and ground-start lines/trunks for voice

and digital data connectivity to the central office. Each of the

two B-channels (

bearer channels

) on a BRI line can carry one

voice and one data call at any given time. The data speeds on a

B-channel are up to 28.8 kbps for analog data and up to 64

kbps for digital data, which is necessary for videoconferencing

and other high-speed applications. Release 4.0 supports the

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Release 4.0 Enhancements (March 1996)

ISDN Ordering Code (IOC) Package “S” (basic call handling)

service configuration and Multiline Hunt service configuration on

designated central office switches.

■New Control Unit Modules

Release 4.0 supports a new NI-BRI line/trunk module and a

higher-capacity tip/ring module.

■800 NI-BRI Module

This new module connects NI-BRI trunks to the MERLIN

LEGEND System for voice, high-speed data, and video

transmission.

■016 Tip/Ring Module

This new module supports a 200-extension dial plan by

providing 16 ports for tip/ring devices. Applications that use a

tip/ring interface can connect to this board. All 16 ports can ring

simultaneously. Four touch-tone receivers (TTRs) are included

on the module as well. The module’s ringing frequency (default

20 Hz) can be changed, through programming, to 25 Hz for

those locations that require it.

■Downloadable Firmware for the

016 (T/R) and NI-BRI Modules

The Personal Computer Memory Card International Association

(PCMCIA) technology, introduced in Release 3.0, continues to

support these two modules for installation and upgrade in

Release 4.0. A Release 3.0 or later processor is required for

PCMCIA technology.

■Support for 2B Data Applications

A Lucent Technologies-certified group and desktop video

application can use two B-channels to make video/data calls

when connected to a single MLX extension jack programmed

for 2B data. The 2B data devices must be equipped with

ISDN-BRI interfaces. NI-1 BRI, PRI, or T1 Switched 56 facilities

support 2B data communications at 112 kbps (using two

56-kbps channels) or 128 kbps (using two 64-kbps B-channels).

This feature is available for Hybrid/PBX and Key modes only.

■Support for T1 Switched 56

Digital Data Transmission

For Hybrid/PBX and Key mode systems, Release 4.0 expands

support of T1 functionality by providing access to digital data

over the public switched 56-kbps network, as well as to digital

data tie-trunk services. Users who have T1 facilities for voice

services can now use them for video or data calls at rates of 56

kbps per channel (112 kbps for video calls using 2B data). The

Release 4.0 offering also includes point-to-point connectivity

over T1 tie trunks, allowing customers to connect two MERLIN

LEGEND Communications Systems or a MERLIN LEGEND

Communications System with a Lucent Technologies DEFINITY

G1.1 Communications System or DEFINITY Enterprise

Communications Server. The two communications systems can

be co-located or can be at different sites.

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Release 4.0 Enhancements (March 1996)

■Forwarding Delay Option

Each user can program a Forwarding Delay setting for the

Forward, Remote Call Forwarding, or Follow Me features. The

forwarding delay is the number of times that a call rings at the

forwarding extension before the call is sent to the receiver. The

delay period gives the original call recipient time to answer or to

screen calls by checking the displayed calling number (if

available). The delay can be set from 0 to 9 rings. The factory

setting for the forwarding delay is 0 rings (no delay).

■Voice Announce on Queued Call Console

The system manager can enable the fifth Call button on a QCC

console (Hybrid/PBX mode only) to announce a call on another

user’s speakerphone (providing the destination telephone has a

voice announce-capable SA button available). A QCC cannot

receive voice-announced calls; they are received as ringing

calls. The factory-set status for the fifth Call button is voice

announce disabled.

■Time-Based Option for

Overflow on Calling Group

Release 4.0 has added a

time

limit for calls in queue in addition

to the previous

number of calls

limit. If the Overflow Threshold

Time option is set to a valid number between 1 and 900

seconds, calls that remain in the calling group queue for the set

time are sent to the overflow receiver. If the overflow threshold

time is set to 0, overflow by time is turned off. The factory-set

time limit is 0 seconds (off).

■Single-Line Telephone Enhancements

The following changes enhance the performance of single-line

telephones:

—Disable Transfer. Through centralized telephone

programming, the system manager can disable transfer by

removing all but one SA or ICOM button from the extension.

—No Transfer Return. When a handset bounces in its cradle,

the system interprets this as a switchhook flash and attempts

to transfer a call. When the transfer attempt period expires,

the user’s telephone rings. Release 4.0 eliminates this

unintended ringing by disconnecting the call in situations

where a switchhook flash is followed by an on-hook state and

a dial tone is present.

—Forward Disconnect. All ports on 008 OPT, 012, and 016

modules now send forward disconnect to all devices

connected to them when forward disconnect is received from

the central office. This enhancement prevents the

trunk/line from being kept active when one end disconnects

from the call. If an answering machine is connected to the

port, it does not record silence, busy tones, or other useless

messages. This operation is not programmable.

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Release 3.1 Enhancements (March 1996)

■Seven-Digit Password for SPM

Release 4.0 has increased system security by requiring a 7-digit

password for system managers or technicians who use System

Programming and Maintenance (SPM) to perform programming

or the Trunk Test procedure. This password is for use in

addition to a remote access barrier code.

Release 3.1 Enhancements (March 1996)

Release 3.1 includes all Release 3.0 functionality, plus the

enhancements listed below.

■Call Restriction Checking for Star Codes

Beginning with Release 3.1, a system manager can add star (*)

codes to Allowed and Disallowed Lists to help prevent toll fraud.

Star codes, typically dialed before an outgoing call, enable

telephone users to obtain special services provided by the

central office. For example, in many areas, a telephone user

can dial *67 before a telephone number to disable central

office-supplied caller identification at the receiving party’s

telephone. You must contract with your telephone service

provider to have these codes activated.

When users dial star codes, the system’s calling restrictions

determine whether the codes are allowed. If they are allowed,

the system’s calling restrictions are reset, and the remaining

digits that the users dial are checked against the calling

restrictions.

■Trunk-to-Trunk Transfer Set for Each Extension

This enhancement to the Transfer feature enables the system

manager to allow or disallow trunk-to-trunk transfer on a per-

extension basis. In Release 3.1 and later systems, the default

setting for all extensions is restricted.

■Programmable Second Dial Tone Timer

The system manager can assign a second dial tone timer to

lines/trunks, in order to help prevent toll fraud (for example,

when star codes are used). After receiving certain digits dialed

by a user, the central office may provide a second dial tone,

prompting the user to enter more digits. If this second dial tone

is delayed, and the user dials digits before the central office

provides the second dial tone, there is a risk of toll fraud or

misrouting the call. The second dial tone timer enables the

system manager to make sure that the central office is ready to

receive more digits from the caller.

■Security Enhancements

The sections below outline security measures that are

implemented in Release 3.1 and later systems.

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Release 3.1 Enhancements (March 1996)

■Disallowed List Including Numbers Often

Associated with Toll Fraud

A factory-set Disallowed List 7 contains default entries, which

are numbers frequently associated with toll fraud. By default,

Disallowed List 7 is automatically assigned to both generic and

integrated voice messaging interface (VMI) ports used by voice

messaging systems. The system manager can manually assign

this list to other extensions.

■Default Pool Dial-Out Code

Restriction for All Extensions

The default setting for the pool dial-out code restriction (Hybrid/

PBX mode only) is restricted. No extension or remote access

user with a barrier code has access to pools until the restriction

is removed by the system manager.

■Default Outward Restrictions for VMI Ports

Ports assigned for use by voice messaging systems (generic or

integrated VMI ports) are now assigned outward restrictions by

default. If a voice messaging system must be allowed to call out

(for example, to send calls to a user’s home office), the system

manager must remove these restrictions.

SECURITY ALERT:

!

Before removing restrictions, it is strongly recommended that

you read Appendix A, ‘‘Customer Support Information,” in

System Programming.

■Default Facility Restriction

Level (FRL) for VMI Ports

The default Automatic Route Selection (ARS) FRL for VMI ports

is 0, restricting all outcalling.

■Default for the Default Local Table

The default Automatic Route Selection (Hybrid/PBX mode only)

FRL has changed to 2 for the Default Local table. System

managers can easily change an extension’s default FRL of 3 to

2 or lower to restrict calling. No adjustment to the route FRL is

required.

■New Maintenance Procedure for Testing

Outgoing Trunks

Technicians must enter a password in order to perform trunk

tests.

SECURITY ALERT:

!

The enhancements in Release 3.1 help increase the security

of the MERLIN LEGEND System. To fully utilize these

security enhancements, be sure to read and understand the

information in these upgrade notes and in the relevant

system guides.

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Release 3.0 Enhancements (August 1994)

Release 3.0 Enhancements (August 1994)

Release 3.0 includes all Release 2.1 functionality plus the

enhancements listed below.

■Equipment

New hardware includes a variety of components. Additional

details are included elsewhere in this book.

—CPU modifications include:

—A processor running at 16 MHz with a 32-bit wide data

bus.

—1.5 MB of non-volatile (battery-backed) RAM.

—4.0 MB of Flash ROM.

—PCMCIA memory card interface.

—A full-duplex 1200/2400 bps modem.

—Error/Status code display for maintenance support.

—An 800 GS/LS-ID line/trunk module delivers the calling

party’s telephone number to the customer premises (MLX

display telephones only) if the service is subscribed to by the

customer and if it is supported by the caller’s telephone

company.

—Support for:

—MDC 9000 (six-line, cordless).

—MDW 9000 (six-line, cordless, wireless).

—8101 (single-line telephone, desk or wall-mount, data/fax

jack, selectable positive disconnect).

—2500YMGL and 2500 MMGL (single-line desk telephones,

selectable positive disconnect).

—Picasso™ Still-Image telephone (for interactive display of

still images).

—Videophone 2500 single-line telephone with interactive

video display

—Pre-fabricated and pre-drilled backboard.

■Installation, Upgrade Administration, and Maintenance

These are the new MERLIN LEGEND Communications System

capabilities:

—SPM (Release 3.18) conversion of translations from Release

1.0, 1.1, 2.0, and 2.1 to 3.0.

—Remote operation at 1200/2400bps.

—Advice and feedback administration screens for new Release

3.0 functionality.

—PCMCIA Memory Card Interface (a Release 3.0 processor

board required) allowing:

—System software installation.

—System software upgrade.

—800 GS/LS-ID port module firmware upgrade.

—Integrated backup and restore of translations.

—Automatic and manual options for backup and restore are

available on the system. Automatic backup can be

scheduled weekly or daily to fit the customer’s needs.

—Inter-digit dialing timer values are programmable.

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Release 3.0 Enhancements (August 1994)

—Inspection of Lines/Trunks displays only those lines and

trunks configured on system rather than all 80 facilities.

—Extensions and facilities in Maintenance Busy (both manual

and automatic) can be identified by the maintenance monitor.

■User Features

—Security. The Remote Access feature allows people at

remote locations to enter the system by dialing the number of

a line or trunk designated for remote access. The system can

be programmed to require the remote user to dial a barrier

code (a type of password) after reaching the system. In

earlier versions, the systemwide barrier code length is fixed

at four digits. Release 3.0 allows a systemwide barrier code

length ranging from a minimum of four digits to a maximum of

11 digits, with a factory setting of seven digits. SMDR records

are enhanced to provide information for remote access calls.

If the remote access call is received on a facility providing

Caller ID information (see below), the SMDR report can help

trace the call.

—Caller ID. Caller information (telephone number) is furnished

to MLX display telephones by an 800 GS/LS-ID module

using the LS (loop-start) option. This allows customers to

screen calls before answering the telephone, as well as

providing calling party information for use with various

applications. This function is available only when the

customer subscribes to caller identification service from the

telephone company, if the telephone company supports that

service.

—Shared System Access (SSA). A telephone may have up to

27 Shared SA buttons to expand extension coverage.

—Authorization Codes. The Authorization Code feature

allows you to make calls using your calling privileges when

you are dialing from an extension other than your own. When

you enter your authorization code (ranging from 2 to 11

characters and unique across the system), the privileges and

restrictions assigned to your home extension override the

current restrictions at the host extension. This includes toll

restriction, outward restriction, Facility Restriction Level

(FRL), Allowed Lists, Disallowed Lists, Night Service

Exclusion List, and Dial Access to Pools. All other functions

on the telephone are those of the local telephone, not the

home extension.

Authorization codes can also be used for the purpose of call

accounting through the SMDR printout. The SMDR account

code field can hold either the authorization code extension

number or the authorization code itself.

—Direct Voice Mail. If your company has voice mail, this

feature allows you to dial a co-worker’s voice mailbox directly

without ringing that person’s extension. Direct Voice Mail is

especially useful for transferring calls when a co-worker is

not available.

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Release 3.0 Enhancements (August 1994)

■Additional Features

The status of Leave Word Calling (LWC) and Privacy are

retained across cold starts.

Caller ID (CLASSSM ICLID and PRI) are available on primary

coverage and return from transfer.

■Additional Application Packages, Adjuncts, and

Adapter Enhancements

—PassageWay Direct Connection Solution. PassageWay

Direct Connection Solution (Release 2.0) is a computer

telephony integrated product that links a desktop Microsoft®

Windows®-based PC to the MERLIN LEGEND

Communication System’s MLX-10DP, MLX-20L, or MLX-28D

telephone. The Windows applications are: AT&T Call

(autodial/contact manager), AT&T Buzz (screen pops

applications), AT&T Set (extension programming interface),

and Log Viewer (call log application). PassageWay Direct

Connection Solution (Release 2.0) is the version supported

on MERLIN LEGEND Communications System Release 3.0.

—PagePal™. PagePal connects several paging systems to the

MERLIN LEGEND Communications System. No other

system adapter is necessary for loudspeaker paging.

—Fax Attendant 2.1.1. Fax Attendant Release 2.1.1, which

co-resides with AUDIX Voice Power on the IS III Release 1.2

platform, provides the same functionality as earlier versions,

plus the following enhancements:

—Personal Fax Messaging. Inbound faxes can be stored

until the subscriber asks that they be printed, at any fax

machine he or she specifies, on company premises or

offsite (when the subscriber retrieves fax messages

remotely).

—Fax Mail. Allows subscribers to send fax messages, get

fax messages, record personal greetings, and program

outcalling.

—Fax Broadcast. Provides a simple way to send one fax to

as many as 1000 fax numbers.

■Call Accounting System (CAS) for Windows

This stand-alone version of CAS takes advantage of the easy-

to-use graphical environment offered by Microsoft Windows.

Through data communications, it also allows one CAS system

to serve multiple business sites.

■Group Videoconferencing

Group videoconferencing is supported over DS1 (Digital Signal

Level 1) facilities with PRI. (Videoconferencing has been

available since Release 2.0.)

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Release 2.1 Enhancements (August 1994)

Release 2.1 Enhancements (August 1994)

Refer to

Release 2.1

Notes for detailed descriptions of Release 2.1

enhancements. Release 2.1 includes all Release 2.0 functionality

plus the enhancements listed below.

■Operational

System operational enhancements include the following:

—When a call is forwarded to a multiline telephone that has an

Auto Dial or DSS button programmed for the forwarding

telephone, the green light next to the Auto Dial or DSS button

for the forwarding telephone does not flash.

—People answering calls received on Cover buttons are

allowed to generate touch tones if their telephones are not

outward- or toll-restricted.

—Calls received on personal lines with Do Not Disturb on go

immediately to coverage instead of waiting for the coverage

delay interval.

—A call put on hold at a Cover button can be added to a

conference by someone who has a personal line for the call.

—A call put on hold at a Cover button can be picked up by any

person who has a personal line for the call.

—Calls that have been put on hold at a Cover, SA, Shared SA,

or Pool button can be picked up by a person who has a

personal line button for the call.

—An inside call on hold at an SA button can be picked up and

transferred by any person with a Shared SA button

corresponding to the button with the held call.

—Calls that are on hold awaiting transfer can be picked up by

any user who has a personal line for the call.

—Beginning with Integrated Solution III Version 1.2, the

automatic reconciliation program that was run automatically

at 3:00 a.m. is disabled and can be invoked manually from

the User Maintenance menu.

—If an extension is programmed for Forced Account Code

Entry, account codes do not have to be entered when using a

programmed Loudspeaker Paging button. In addition, an

SMDR record is not generated for calls made to paging

ports.

—When an MLX telephone, other than an MLX-20L, is plugged

into an MLX port and the Personal Directory does not contain

any entries, the allocation of the Personal Directory resource

is released. If there are any entries in the Personal Directory,

the Personal Directory allocation and the entries in the

Personal Directory are saved in the MLX port.

—SMDR call records for calls made on PRI facilities are more

accurate than SMDR call records for calls made on non-PRI

facilities. Outgoing calls made on PRI facilities receive

“answer supervision.” Consequently, SMDR timing for calls

made on PRI facilities begins when the call is answered.

Timing for calls made on non-PRI facilities begins when

dialing is completed. Therefore, an SMDR call record is not

generated when a call made on a PRI facility is not answered

at the far end.

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Release 2.1 Enhancements (August 1994)

—The Call Type field and the Called Number field on the

SMDR report are changed for both the Basic and ISDN

report formats.

—An 012 port that is programmed as a generic voice

messaging interface (VMI) port can transfer an outside call to

an outside number.

—In a system where the transfer audible option is programmed

for Music-On-Hold and a music source is provided, outside

callers who are transferred to a calling group and are waiting

in the queue or who are parked or camped-on, hear music

while they are waiting. Internal callers never hear music on

hold while waiting in the calling group queue or when they

are parked, camped-on, or being transferred to another

extension.

■Installation and Hardware

Installation and hardware enhancements include the following:

—The control unit covers for the MERLIN LEGEND

Communications System are the same easy-to-use covers

as those for the MERLIN II Communications System.

—A new 012 (tip/ring) module [apparatus code 517G13 (28) or

higher letter] contains a built-in ring generator. The maximum

ring equivalency number (REN) supported is 2.2, and the

module will ring four ports at one time. Bridging of single-line

telephones is not supported because of poor transmission

quality.

—A new 008 OPT module (labeled “with RING GEN.”) contains

a built-in ring generator. It rings four ports at a time.

—Ferrite cores for the power supply modules are shipped from

the factory to comply with FCC Part 15 requirements.

—3129-WTWA (touch tone outdoor telephone equipped with

cast aluminum housing and armored handset cord with bell

ringers)

—3129-WRWA (rotary dial outdoor telephone equipped with

cast aluminum housing and armored handset cord with bell

ringers).

—3129-WAWA (auto dial outdoor telephone equipped with cast

aluminum housing and armored handset cord with bell

ringers).

—3129-WNWA (nondial, automatic ringing on dedicated circuit

outdoor telephone equipped with cast aluminum housing and

armored handset cord with bell ringers).

■Equipment and Operations

Equipment and operations enhancements include the following:

—A new release (Version 2.16) of the System Programming

and Maintenance (SPM) software to support international

use.

—Support of PRI connection to DEFINITY‚ Communications

Systems

—MLX-10DP telephone, identical to an MLX-10D, except that it

provides a jack for access to the PassageWay™ Solution

and PassageWay Direct Connection Solution application.

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Release 2.1 Enhancements (August 1994)

■Additional Application Packages, Telephones,

Adjuncts, and Adapter

Additional application packages, adjuncts, and adapter

enhancements include the following:

—A Digital Announcer Unit, compatible with all call

management systems and tip/ring applications currently

available for the MERLIN LEGEND Communications

System.

—The HackerTracker™ system software enhancement to the

Call Accounting System (CAS) detects abnormal calling

activity by allowing monitoring of facilities or authorization

code usage.

—A new digital Magic On Hold unit is available in three

configurations:

—Basic Prerecorded Package

—Personalized Package

—Custom Production Package

—The MERLIN® Identifier application enables people to

receive, store, and use information provided by the local

telephone company, specifically, the telephone number of a

caller in an area where the service is also supported.

—An Off-Premises Range Extender (OPRE) supports off-

premises operation with an off-premises extension capability

and extended range operation for tip/ring devices as well as

variable gain to improve voice transmission levels.

—PagePac® Plus Loudspeaker Paging Systems do not require

system adapters. The controller provides eight built-in zones

(expandable to 56 zones by using up to three 16-zone

expansion units), group zones, talkback, night bell, operator

override, tones, door supervision, microphone input, and

system access security codes as standard features.

—PassageWay Solution (Release 1.0) software consisting of

four applications that run with Microsoft® Windows™ 3.1 or

later and provide an interface between an IBM®-compatible

personal computer and the MERLIN LEGEND

Communications System.

—Four single-line telephones with memory buttons: 710, 715,

725, and 730.

—Four specialty handsets compatible with all MLX telephones

and the 3101 series, 3178-NHL, 8102, and 8110 single-line

telephones.

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Release 2.0 Enhancements (October 1992)

Release 2.0 Enhancements (October 1992)

Refer to

Release 2.0 Notes

for detailed descriptions of Release 2.0

enhancements. Release 2.0 includes all Release 1.1 functionality

plus the enhancements listed below.

■Programming

Programming enhancements include the following:

—Extension Copy is a feature that reduces programming time

by allowing the use of any extension as a template for

programming another extension or block of extensions

through centralized telephone programming.

—Integrated Administration provides a single interface through

Integrated Solution III (IS III) for programming entries

common to the MERLIN LEGEND Communications System

and AUDIX™ Voice Power.

—Any SPM Version 2.xx (where xx is replaced by numbers)

provides a Convert function for use in upgrading the system

from Release 1.0 or 1.1. This function converts a backup file

from a Release 1.0 or 1.1 system to Release 2.0 and later

format, allowing reuse of existing system programming on

the upgraded system.

—Forced idle reductions keep system interruptions at a

minimum. In general, the smallest necessary component is

forced idle during programming activities. For example,

renumbering a single extension idles only one extension.

Only a few systemwide programming activities, such as

setting the system mode and system renumbering, idle the

entire system.

■Operational

—System operational enhancements include the following:

—Coverage VMS Off is a feature that prevents incoming

outside calls from going to voice mail. (All other coverage

remains active as programmed.) The feature is programmed

extension by extension, either through extension

programming or through centralized telephone programming.

—A Night Service group can be programmed to include either

extensions or a calling group as members. You should not

program both individual extensions and a calling group into

the Night Service group, however, because individuals will

not have a chance to answer before calling group members

do.

—When AUDIX Voice Power sends a Leave Message

notification to an extension, the system identifies the voice

mail system as the sender of the message. When the voice

mail subscriber uses the Return Call feature, the call goes to

any available voice mail port, not just to the specific port that

generated the message. This reduces the chance of getting

a busy port.

—Coverage receivers can call coverage senders and have the

call receive coverage treatment. If a receiver calls a sender

for whom he or she is covering, and the sender is busy or

unavailable, the call proceeds to other points of coverage. It

does not come back to the receiver who originated the call.

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Release 2.0 Enhancements (October 1992)

—Enhancements to display prompts include automatic posting

of a Do Not Disturb message (for MLX display telephones or

other multiline telephones, a Posted Message button must

be programmed for the Do Not Disturb message to be posted

automatically) when a user activates the Do Not Disturb

feature, and confirmation messages when a user activates

Hold, Privacy, Saved Number Dial, and Transfer.

—Direct Inward Dialing (DID) trunk emulation on a T1 facility

provides up to 24 DID channels on a single DS1 interface,

instead of requiring 24 separate physical trunks.

—A telephone user can send a timed flash (switchhook flash)

on a loop-start trunk call on a System Access (SA) button.

■Fax Attendant System™

Fax Attendant is an application for sending and receiving fax

messages; its interface is similar to the voice mail interface

provided by AUDIX Voice Power. Fax Attendant System, which

co-resides with AUDIX Voice Power on the IS III platform,

provides the following services:

—Fax Call Coverage. Receives and holds messages for

subscribers whose fax machines are busy or out of paper.

This service also allows a subscriber to have a personal fax

number without having a fax machine.

—Fax Mail. Allows subscribers to create and use fax

distribution lists, send and receive fax messages, and record

personal greetings for incoming fax calls.

—Fax Response. Prompts callers to select and receive faxes

from a customer-created menu of choices, using touch-tone

responses.

■408 GS/LS-MLX Module

The 408 GS/LS-MLX module (Releases 2.0 and later only)

combines four line/trunk jacks for ground-start or loop-start

trunks and eight extension jacks for MLX telephones on a single

module in the control unit.

■Primary Rate Interface (PRI)

Primary Rate Interface (PRI) enhancements include the

following:

—Connectivity to the 5ESS Generic 6

—Multiple incoming calls to directory number

—Call-by-Call Service Selection

—Password handling for FTS2000

—Extension ID as Calling Party Number for Automatic Number

ID (ANI)

■Maintenance

Maintenance enhancements include the following:

—Clear descriptions of module test failures

—Optional printing of hard copy of error logs

—Display that correlates extension numbers with slot/port and

logical ID

—Display showing which slots, trunks, and extensions are

maintenance busy

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Release 1.1 Enhancements (October 1992)

—Internal digital switching element (DSE) loopback test for all

modules

—B-channel loopback test for MLX modules

—B-channel line or call service states display

—Error log entries for dual-port RAM errors

Release 1.1 Enhancements (October 1992)

Refer to

Release 1.1

Notes

for detailed descriptions of Release 1.1

enhancements. Release 1.1 includes all Release 1.0 functionality

plus the enhancements described in the following sections.

■Language Selection

This selection allows you to program the system for the display

of prompts, menus, and messages on MLX display telephones

in English, French, or Spanish. You can also program the

following options in any of these languages, independently of

the system language:

—Individual extensions with MLX telephones

—System Programming and Maintenance (SPM)

—System programming reports

—SMDR report headers

MLX-10D, MLX-20L, and MLX-28D display telephones and

MLX-10 nondisplay telephones are available in three separate

versions, with factory-set buttons in English, Spanish, or

French. (The MLX-10DP is available in the English version

only.) In addition, user and operator guides and telephone tray

cards are available in all three languages.

■Programming and Maintenance

Programming and maintenance enhancements include the

following:

—Additional Inspect capability in system programming.

—Editing capability (Backspace selection) in extension

programming.

—Improvements to system reports.

—An access log that records the last 20 times maintenance or

system programming has been accessed.

—Longer (20-second) gap between ring cycles for

programming mode and Forced Idle tone.

■Operational

System operational enhancements include the following:

—Automatic selection of an SA button when Conference is

invoked

(Hybrid/PBX mode).

—Prompting through Conference feature on MLX display

telephones.

—Relocation of the More prompt on the MLX-20L display.

—Display of the number saved on a programmed Last Number

Dial or Saved Number Dial button when the button is

inspected.

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Design Benefits

■SPM

SPM enhancements include operation in English, French, or

Spanish, faster backup and restore, and automatic onscreen

display of reports as they are created, with a Browse capability

for reading the reports.

■Equipment

Additional equipment includes the 8102 and 8110 analog

telephones, four headsets, two headset amplifiers, and a

transparent protective cover for the MLX-10 and MLX-10D

telephones. The 8102 and 8110 telephones are also compatible

with Release 1.0.

■PF Registration

PF registration number AS5USA-65646-PF-E is assigned by

the FCC for operating the MERLIN LEGEND Communications

System in Hybrid/PBX mode in the United States. (The PF

registration is also applicable to Release 1.0 systems.)

Design Benefits

Modular components allow easy, cost-effective growth in both size

and function. For upgrades from the MERLIN LEGEND

Communications System, all wiring and analog MERLIN System

telephones can be reused. For upgrades from the MERLIN II

Communications System, certain trunk and extension modules can

also be reused. The modules are 800, 400 (LS), 400EM, 012 T/R,

008, and 408.

Menu-driven system programming maintains the customer’s

command of business operations.

Built-in 1200/2400-bps modem allows fast access to the system

by customers, Lucent Technologies personnel, or authorized

dealers from a remote location for system programming and

maintenance.

Flexible mode of operation saves upgrade costs by allowing

system configuration in one of three modes: Hybrid/PBX, Key, and

Behind Switch. (The factory setting on the 3.0 processor board is

Hybrid/PBX.)

Connectivity to other systems in the Behind Switch mode

optimizes existing resources by allowing the system to work as part

of another MERLIN LEGEND Communications System, System 25,

System 75, System 85, DEFINITY 75/85, or other communications

system. The control unit can connect to another system’s control

unit via either an off-premises telephone (OPT) line or an analog or

digital tie trunk.

Digital 2.048-MHz bus supplies a 64-kbps channel on each of the

216 time slots.

68EC020 Motorola CPU running at 16 MHz with zero wait states

provides fast system performance.

Memory data retention saves time by ensuring that system and

extension programming information is retained for five (5) days,

depending on the system configuration, in case of power failure or

system shutdown.

Integrated voice and data capabilities allow users to talk while

transmitting data at speeds up to 64 kbps.

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Environmental Specifications

DS1 interface can be configured for connection of either T1 or PRI

for basic call control with the 4ESS or 5ESS PRI service

specifications.

Basic Rate interface (BRI) S/T protocol supports premier digital

multiline (MLX) telephones with superior display capabilities and

supports the ISDN terminal adapter Data Module for the connection

of adjuncts.

Environmental Specifications

The control unit requires a regulated environment and can be

located in any room or closet that is temperature-controlled and

clean. Do not mount the control unit where it will be exposed to direct

sunlight.

In addition, the control unit should not be co-located with air

conditioning or ventilation units, compressors, fans and blowers,

heaters, arc welders, or other machinery that produces electrical

interference.

The control unit is mounted on a Lucent Technologies pre-drilled

backboard.

Once installed, it is important to keep the control unit site clear of

hazards, such as stacked paper or boxes, that block ventilation.

Installing any machinery in the vicinity of the control unit should be

avoided. If any pollution-producing work (such as sanding or spray

painting) is to be done in the area, care should be taken to protect

the unit.

The following table gives the environmental specifications for the

control unit.

Control Unit

Fully loaded basic carrier

Weight: 45 lb. (20.4 kg)

Dimensions: 14 inches wide x 23 inches high x 12 inches

deep

(35.6 cm x 58.4 cm x 30.5 cm)

Fully loaded 2-carrier system

(basic carrier plus 1 expansion carrier)

Weight: 90 lb. (40.8 kg)

Dimensions: 25 inches wide x 23 inches high x 12 inches

deep

(63.5 cm x 58.4 cm x 30.5 cm)

Fully loaded 3-carrier system

(basic carrier plus 2 expansion carriers)

Weight: 135 lb. (61.2 kg)

Dimensions: 37 inches wide x 23 inches high x 12 inches

deep

(94 cm x 58.4 cm x 30.5 cm)

Mean Time between Failures

(mean/average time the system is expected to operate before any

type of failure occurs) = 2.4 years for a system configured with 24

trunks and 50 stations (extensions).

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Environmental Specifications

Backboard Mounting Hardware Requirements

This refers to the types of wall construction to which the backboard

will be attached.

Hardware has a combined pullout force of 650 lb. (294.8 kg). When

mounting to sheet-metal walls, attach to structural members.

Location

Within 5 feet (1.5 m) of dedicated AC power outlet (1 plug per

carrier).

Within 1000 cable feet (304.8 m) of telephones.

Heat Dissipation

Fully loaded basic carrier 500 Btu/hr (35 cal/sec)

Fully loaded 2-carrier system 1000 Btu/hr (70 cal/sec)

(basic carrier with one expansion carrier)

Fully loaded 3-carrier system 1500 Btu/hr (105 cal/sec)

(basic carrier plus two expansion carriers)

Power Requirements

Basic carrier 117 VAC 60 Hz -15% to 10% 5.4A

2-carrier 117 VAC 60 Hz -15% to 10% 10.8A

3-carrier 117 VAC 60 Hz -15% to 10% 16.2A

Temperature/Humidity Range

40°–104°F (4°–40°C)

20%-80% relative humidity

Ventilation Clearances

1 inch (2.5 cm) on right and left sides

Radio Frequency Interference, Tolerance

1.0 V/m

Electromagnetic Interference (EMI)

To reduce electromagnetic interference emissions (possible

interference problems with handheld telephones), check the date of

manufacture of the CPU (517A27) units. If they were manufactured

before April, 1993, replace them with a later version.

CAUTION:

!

■For the control unit, do not use an AC outlet that is controlled

by a wall switch or some other switch.

■Use an approved ground (AC receptacle for 3-prong plug).

■Do not install the control unit outdoors.

■Do not place the control unit near extreme heat (furnaces,

heaters, attics, or direct sunlight).

■Do not expose the control unit to devices that generate

electrical interference (such as arc welders or motors).

Type of material Mounting Hardware

Wood surface Wood screws

Concrete surface, brick, cinder block Masonry anchors

Plaster, plasterboard Toggle bolts

Sheet-metal surface Sheet-metal screws

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Power and Grounding

■Do not place anything on top of carriers.

■Do not install the control unit under any device that may drip

fluid, such as an air conditioner.

■Do not expose the control unit to moisture, corrosive gases,

dust, chemicals, spray paint, or similar materials.

Power and Grounding

Proper power and grounding are essential for correct and safe

functioning of the system.

Power Specifications

The system control unit plugs into a 117-VAC outlet. To avoid

accidental disconnection of the system, this outlet should not be

controlled by a wall switch.

Each carrier unit requires its own power supply. Each power supply

requires a maximum current of 5.4 amps. Therefore, if expansion

carrier units are added to the system, extra AC outlets may be

needed.

Grounding Requirements

Proper grounding of the installation site protects the system against

the following:

—Lightning

—Power surges

—Power crosses on outside lines/trunks

—Electrostatic discharge (ESD)

The local telephone company is responsible for providing protection

of outside lines/trunks at the entrance to the site. The protection

should consist of the following:

—Carbon blocks or gas discharge tubes connected to an

approved ground

—Adequate bonding of the outside line/trunk protector ground

and the power company ground

WARNING:

!

An improper ground can result in equipment failures and

service outages. Verify that the AC power uses an approved

ground for its primary ground, that all voltage-limiting devices

are grounded to an approved ground, and that the ground is

one of the approved grounds listed below.

The following is a list of approved grounds, starting with the most

preferred:

—Building steel.

—Acceptable water pipe, must be a metal, underground water

pipe at least 1/2-inch (30.4 cm) in diameter, and in direct

contact with the earth for at least 10 feet (3 m).

—It must be electrically continuous so that the protector ground

is connected. (Check for insulated joints, plastic pipe, and

plastic water meters that might interrupt electrical continuity.)

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Power and Grounding

—A metallic underground water pipe must be supplemented by

the metal frame of the building, a concrete-encased ground,

or a ground ring.

—Other local metal underground systems or local underground

structures such as tanks and piping systems.

—Rod and pipe electrodes, a 5/8-inch (1.6-cm) solid rod or

3/4-inch (1.9-cm) conduit or pipe electrode driven to a

minimum depth of 8 feet (244 cm).

—Plate electrode, a minimum of 2 square feet (61 square cm)

of metallic surface exposed to the exterior soil.

—Concrete-encased ground, which must be an electrode,

consisting of one of the following:

—At least 20 feet (6.1 m) of one or more steel reinforcing

rods, each being at least 1/2-inch (1.27 cm) in diameter.

—20 feet (6.1 m) of bare copper conductor not smaller than

#4 AWG, encased in 2 inches (5 cm) of concrete. This

electrode must be located within and near the bottom of a

concrete foundation or roofing that is in direct contact with

the earth.

—Ground ring, consisting of at least 20 feet (6.1 m) of bare

copper conductor not smaller than #2 AWG, encircling the

building. The ground ring must be in direct contact with the

earth and buried at least 2.5 feet (77 cm) below the earth’s

surface.

WARNING:

!

Do not use a metal underground gas piping system. This is a

safety risk.

For most power surges, the following standard grounding

requirements provide adequate lightning and surge protection:

—Properly wired/grounded/bonded outside line protectors

—Properly wired/grounded AC outlet

—Properly grounded single-point ground bar

—Properly wired connection between single-point ground and

power supplies

Additional Power Surge Protection

The 391C1, 391A3, 391A2, and 391A1 power supplies have built-in

AC line protection. This built-in protection handles almost all

situations.

Occasionally, additional protection may be needed if the customer is

located in a heavy lightning area. The following products are

available:

—The 147A protector provides AC surge protection for

In-Range Out-of-Building (IROB) extensions. This protector

can also provide surge protection for the 391A power supply

module in heavy lightning areas.

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Control Unit Interfaces

—The 145D protector provides AC surge protection for the

entire system, including the power supply module. One unit

provides protection for six outlets.

—The 146C protector provides Central Office (CO) line surge

protection. One unit covers four CO lines.

Complete installation instructions are provided with the surge

protectors.

Control Unit Interfaces

Interface Applications

Signaling

Channel

Rate

Audio/

Data

Rate

BRI S/T1

1 Call handling derived from CCITT recommendation Q.931.

Control unit to MLX telephone

ISDN Terminal Adapter

16 kbps (D)

64 kbps (B)

64 kbps (B)

and (D)

DS1 Control unit to the following services:

T1

Emulated tie trunk

Emulated DID

Emulated loop-start

Emulated ground-start

PRI services

ACCUNET® switched digital service

MEGACOM® WATS

MEGACOM 800

Software Defined Network (SDN)

MultiQuest® 900 number services

Connectivity to 5ESS Generic 6/7/8/FTS 2000

Multiple incoming calls to directory number

Call-by-Call Service Selection

Password handling for FTS 2000

SID-ANI as Calling Party Number

64 kbps

RS-232-C Control unit to PC connected to

system programming port

Control unit to Lucent Technologies model

572 printer, PC with CAS, or CAT connected

to RS-232-C port

2400 bps

or

1200 bps

1200 bps

2400 bps

or

1200 bps

1200 bps

ATL Control unit to analog multiline telephone 40kHz 300–

3400 Hz

Tip/Ring Control unit to single-line

telephone, modem, fax, OPT, or

voice mail system

40kHz 300–

3400 Hz

ETR Control unit to ETR telephone

or MLS telephone 40kHz 300–

3400 Hz

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Network Interface Requirements

Network Interface Requirements

FCC Registration

DOC Registration

Line/Trunk Type Facility

Interface Code Network

Interface

Loop-start 02LS2 RJ11C, RJ14C, RJ21X

Ground-start 02G S2 RJ11C, RJ14C, RJ21X

DID 02RV2-T RJ11C, RJ14C, RJ21X

OPT OL13C RJ11C, RJ14C

Tie TL31M RJ2GX

T1 04DU9-B

04DU9-C RJ48C/X

PRI 04DU9-BN

(D4 with AMI)

04DU9-DN

(D4 with B8ZS)

04DU9-IKN

(ESF with AMI)

04DU9-ISN

(ESF and B8ZS)

RJ48C/X

BRI 021S5 RJ49

Registration Number REN Type

AS593M-72682-MF-E 1.5A Multi-function

AS593M-72914-KF-E 1.5A Key only

AS5USA-65646-PF-E 1.5A Hybrid/PBX

DOC Certification No. CSA Certification No. Load No.

230-4095A LR-56260 6

MERLIN LEGEND Communications System Release 7.0

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39

Hardware and Software Capacities

Hardware and Software Capacities

You can configure the system as a stand-alone unit or as part of a

private network. Maximum system capacities are as follows:

—Up to 108 simultaneous two-party conversations

NOTE:

If more than 108 conversations are in progress at the same

time, blocking can occur.

—Up to 80 line/trunk jacks, including loop-start, ground-start,

DID, tie, and DSI

—Up to 400 extension endpoints that support a combination of

the following:

—Up to 272 physical extension jacks for telephones and

adjuncts

—Up to 200 logical digital data ports (through ISDN terminal

adapters connected to jacks on the MLX module)

providing RS-232 connections to data terminals and

personal computers

—System call-handling capability of 3828 hundred call seconds

per hour (ccs/hr)

—Up to three 100D DS1 modules, maximum two per carrier;

the 24 channels on each 100D DSI module count toward the

80 line/trunk capacity

—Up to five 800 NI-BRI modules, maximum two per carrier

(Release 4.0 and later)

—One CTI link when operating in Hybrid/PBX mode

The system has a total capacity of 352 physical jacks (80 outside

lines/trunks plus 272 extensions); however, each MLX module

extension jack supports two logical endpoints (extension devices

that can operate simultaneously and independently of each other).

For example, an MLX telephone with a Multi-Function Module

(MFM) plugs into one extension jack, but the jack supports both the

telephone and the equipment (for example, a fax or an analog

modem) connected to the MFM.

Similarly, although the 100D module has only one jack, it can serve

up to 24 endpoints (emulated lines/trunks or PRI lines/trunks). Thus,

you can configure the system to connect up to 80 lines/trunks and

400 extension endpoints—a total of 480 endpoints.

The next table, Hardware and Software Capacities, lists the

hardware and software capacities of the system. Constraining

Factors appear with a checkmark (✓) and are explained at the end

of the table.

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Hardware and Software Capacities

Hardware and Software Capacities

Limit Constraining

Factor

100D Module (maximum 2 per carrier) 3

800 NI-BRI Module

(maximum 3 per carrier) 5

Account Codes

Characters per code 16

Allowed/Disallowed Lists

Number of lists

Entries per list

Digits per entry

8

10

7

Authorization Codes

Digits per code 400

11

Automatic Route Selection (ARS)

Number of ARS tables

Subpatterns per table

Routes per subpattern

Entries per table

Entries across all tables

Default tables

16

2

6

100

1600

4

Callback Calls in Queue 64

Calling Groups

Number of groups

Members per group

Local extensions only

Non-local extensions only

Total agents and supervisors

Total supervisors

Groups per member

Primary delay announcements per system

Secondary delay announcements per system

Primary delay announcements per group

Secondary delay announcements per group

Groups per delay announcement

External alerts per group

Coverage groups per group

Priority Queuing

Support Group

Home Group

32

20

1

200

8

1

200

32

10

1

32

1

1

31

1

✓

✓

✓

✓

home

support

Carriers

Line/trunk and extension module slots per

basic carrier

Line/trunk and extension module slots per

expansion carrier

Maximum slots available for

line/trunk and extension modules

3

5

6

17

✓

Coverage Groups

Number of groups

Senders per group

Groups per sender

Receiver buttons per group

Groups per QCC receiver

30

400

1

8

30

✓

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Hardware and Software Capacities

CTI Link 1✓

Data Hunt Groups

Number of groups

Members per group

Groups per member

32

20

1

Direct Inward Dialing

Number of blocks

Number of trunks 2

80

Directories

System Directory

Listings

Extension Directory

Listings

Personal Directory (MLX-20L only)

Listings

1

130

1

200

48

50

Endpoints (devices) 400

Extensions

Total physical jacks

Total endpoints 200

400

Fax Machines with Message Waiting 16 ✓

Lines/Trunks 80

Message Waiting Lamp Messages 1499

Night Service

Groups

Members per group

Calling groups per group

Groups per member

Emergency Allowed List entries

8

400

1

8

10

Park codes (number of codes) 8

Personal Lines 64

Pool Buttons 64

Ports (not simultaneously)

Voice Announce to Busy extensions

Voice Messaging interface (VMI)

ISDN Terminal Adapter

Paging

Primary delay announcements

Secondary delay announcements

200

24

200

3

200

32

✓

✓

✓

Remote Access

Number of barrier codes

Digits per code, systemwide 16

4–11

Service Observing Groups

Number of groups

Observers per group

Members per group

16

1

200

✓

✓

Shared System Access Buttons

Number of buttons per principal extension 27

Hardware and Software Capacities (Continued)

Limit Constraining

Factor

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Constraining Factors

Constraining Factors

This section describes the constraining factors that limit the

capabilities supplied in the previous table.

Calling Groups

Members of groups

. QCCs cannot be members of calling groups

because the QCC position is set up as a system operator and has

its own queue, which is different from the group’s queue.

Members per group

. The maximum number of local extensions in a

calling group is 20. The maximum number of non-local extensions

in a calling group is 1. A calling group cannot contain both local and

non-local extensions.

Speed Dial

Personal Speed Dial

Entries per telephone

Entries per system

Digits per entry

System Speed Dial

Entries per system

Digits per entry

24

1200

28

130

40

✓

System Operating Consoles

Direct-line consoles (DLCs)

MLX-20L or MLX-28D

BIS-22D, BIS-34D, or MERLIN II

System Display Consoles

QCCs

Combination of DLCs plus QCCs

DSSs

Number of consoles per module

408 GS/LS-MLX, 408GS/LS-ID-MLX, or

008 MLX

016 MLX

408 (LS-ATL) or 008 (ATL)

8

8

4

8

16

2

4

2

✓

✓

System Programming Equipment

MLX-20L

RS-232 jack for PC with SPM or WinSPM

Modem (built-in processor module)

1

1

1

✓

Telephones (not simultaneously)

Analog multiline

Without Voice Announce to Busy

With Voice Announce to Busy

MLX-20L

All other MLX telephones

(with/without ISDN terminal adapter/MFM)

Single-line

ETR/MLS

Power failure transfer

136

68

48

200

200

200

20

✓

✓

✓

✓

✓

Two-Party Conversations 108 ✓

Voice Messaging Systems 24

Hardware and Software Capacities (Continued)

Limit Constraining

Factor

MERLIN LEGEND Communications System Release 7.0

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Constraining Factors

Primary and secondary delay announcements per system.

With

Release 5.0 and later systems, up to 10 primary and one secondary

announcement device can be designated for each calling group.

Each announcement device decreases the 200 tip/ring station

capacity.

Carriers

The first slot of the basic carrier is used for the processor module,

with a maximum of 5 port/board slots.

Coverage Groups

Senders per group

. QCCs cannot be senders because they do not

have coverage available and use Position-Busy instead.

CTI Link

One CTI link is supported in Hybrid/PBX mode only.

Fax Machines with Message Waiting

The system can support more than 16 fax machines, but those in

excess of 16 cannot use fax message waiting indication.

Ports (not simultaneously)

Voice Messaging Interface

. Although the system software supports

up to 24 VMI ports, all VMI ports must be in the same calling group,

and the maximum number of extensions in a calling group is 20.

Service Observing Groups

A Service Observer station must be an MLX telephone (except QCC

or CTI link). A Service Observing group member station can be any

telephone except QCC or CTI link. The maximum number of

members per Service Observing group is equal to the maximum

number of extensions in the system.

NOTE:

Service Observing may be subject to federal, state, or local

laws, rules, or regulations or require the consent of one or

both of the call parties. You must check in your jurisdiction and

comply with all applicable laws, rules, and regulations before

using this feature. Failure to comply may result in severe

penalties.

Speed Dial

Personal Speed Dial

. Single-line and 5- or 10-button telephones.

System Operator Consoles

DLCs

. Two consoles are allowed for each 408 MLX, 008 MLX, or

analog multiline module, and four consoles are allowed for each 016

MLX module (Release 7.0 and later). A maximum of eight DLC

consoles are allowed per system. Up to two DSSs can be attached

to an MLX operator console, and one is built into the MERLIN II

System Display Console.

QCCs

. Two consoles are allowed for each 408 MLX or 008 MLX

module, and four consoles are allowed for each 016 MLX module

(Release 7.0 and later). A maximum of four QCC consoles are

allowed per system.

MERLIN LEGEND Communications System Release 7.0

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Constraining Factors

System Programming Equipment

Remote access overrides onsite programming except during

backup or restore.

Telephones (not simultaneously)

MLX-20L

. RAM limit and the total includes the MLX-20L telephone

used for system programming.

All other MLX telephones

. RAM limit. An MFM and an ISDN terminal

adapter cannot be connected to the same telephone (including the

MLX-20L) at the same time.

Single-line

. Software dial plan limit.

Power failure transfer

. 1 for each 4 LS or GS line/trunk jacks.

ETR/MLS.

RAM limit.

Two-Party Conversations

216 time slots.

MERLIN LEGEND Communications System Release 7.0

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Ordering Codes

Ordering Codes

Component PEC/SAP Comcode App. Code

MODELS

MERLIN LEGEND R7

Control Unit 6140-CU7

R7.0 Processor (CKE4) 108424136 517P33A

Power Supply Module 107793275 391C1

Backplane/Basic Housing

and Carrier 108059304 403J Wall

CU Cover 106905953 18A

Empty Filler Module 107005720

Backup Card 107779878 10A2

WinSPM CD ROM – Customer 408059376 555-670-804

Customer Ref. CD-ROM1 108370347 555-670-800

System Manager Quick

Reference (paper) 108370321 555-670-119

Note: As of 1/18/99, bundles are no longer offered.

UPGRADES

MERLIN LEGEND Hardware Upgrade—

(ships new CPU) R1/R2/R3 (installs prior

to April 1998) /R4/R5/R6.0 to R7 6141-U7LA

R7.0 Processor (CKE4) 108424136 517P33A

Backup Card 107779878 10A2

WinSPM CD ROM – Customer 408059376 555-670-804

Customer Ref. CD-ROM1 108370347 555-670-800

System Manager Quick

Reference (paper) 108370321 555-670-119

MERLIN LEGEND Software Upgrade—

R3.1 (since April 1998) /R6.1 to R72 6141-119A

Forced Install Card 108387929 10J1

WinSPM CD ROM – Customer 408059376 555-670-804

Customer Ref. CD-ROM1 108370347 555-670-800

System Manager Quick

Reference (paper) 108370321 555-670-119

Note: To Upgrade from MERLIN II to R7, use MERLIN LEGEND Control Unit

ordering codes (6140-CU7).

MERLIN LEGEND Upgrade—Free Hardware

Upgrade from R5/R6 to R73 6141-U7LP

R7.0 Processor (CKE4) 108424136 517P33A

Backup Card 107779878 10A2

WinSPM CD ROM - Customer 408059376 555-670-804

Customer Ref. CD-ROM1 108370347 555-670-800

System Manager Quick

Reference (paper) 108370321 555-670-119

MERLIN LEGEND Upgrade—Free

Software Upgrade from R6.1 to R73 6141-119P

Forced Install Card 108387929 10J1

WinSPM CD ROM – Customer 408059376 555-670-804

Customer Ref. CD-ROM1 108370347 555-670-800

System Manager Quick

Reference (paper) 108370321 555-670-119

ADDITIONAL CONTROL UNIT COMPONENTS

Power Supply 61477/A 107779878 391C1

2 MB Blank PCMCIA

Backup/Restore Card 61475/A 107779878 10A2

4 MB Blank PCMCIA

Backup/Restore Card 61501 107245243 10A1

Customer Ref. Paper Manuals 61612/A2108370255 555-670-100

SPM Version 7.15 – DOS 61530/A 108411273

SPM Version 7.15 – UNIX for IS 61550A 108411281

WinSPM CD ROM – External Use 6140-SPM 408059376 555-670-802

MERLIN LEGEND Communications System Release 7.0

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Ordering Codes

WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803

WinSPM CD ROM –

Internal Services Use 408059392 555-670-804

WinSPM Floppy –

Internal Services Use 408059400 555-670-805

Expansion Unit

61490/A

102799

Expansion Wall Mount with

Top/Front Cover 107007122 403H

Power Supply 107793275 391C1

Top/Front Cover (Choose One) 106905953 18A

Cov995 (No Covers)

Cov01 (One Top/One Front)

Cov02 (Two Top/Two Front)

Empty Module (Choose One) 107005720 19A

MOD904 (No Module)

MOD01 (One Module)

Kit of Parts (Cover Labels and Ferrite

Cores; not in PEC 61490) 107005027 D182764

Plastic Backboard Hardware

Template 847009206

Backboard (31.5’’ x 27’’) 847007523

Shipping Container 847087376

Shipping Tray 847087392

Shipping Insert (pair) 847087384

Network X-Conn: RJ-21X 403613003

Station X-Conn: BR2580-66 Block 405464777

Line/Trunk and Extension Modules

008 (ATL) 61485/A 105351092 517B3

008 MLX 61486/A 108333717 517c21

008 OPT + Ring Generator 61479/A 107731994 517E28

012 (T/R) + Ring Generator 61494/A 107989584 517J13

016 (T/R) with 4 TTRs 61507/A 108359571 517D34

016 ETR with 4 TTRs 61551/A 108333659 517A54

016 MLX 61511/A 108333659 517A54

100D(DS1) 61491/A 108044769 517M15

800 DID 61488/A 108318478 517G20

800 NI-BRI 61510/A 108318494 517B35

400EM (tie trunk) 61492/A 108314261 517D14

400 GS/LS/TTR 61483/A 107091399 517C18

408 GS/LS (ATL) 61481/A 107091407 517D26

408 GS/LS-ID-MLX 61505/A 108333733 517E29

800 DID with 2 TTRs 61488/A 108318478 517G20

800 GS/LS-ID ICL with 4 TTRs 61502/A 108357609 517B31

Vintage Line/Trunk and Extension Modules

408 LS/ATL 61482 105512495 517C1

INACTIVE Models/Bundles and Modules

MERLIN LEGEND R3

Control Unit (Inactive) 6140-C31

105846

Power Supply 107793275 391C1

CKE4 Processor 108182643 517D33A

Translation Card 107245243 10A1

Backplane 107007114 403G

Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL

Bundle (Inactive) 6140-61D

106711

R6.1 Processor (CKE4) 108282765 517M33A

Power Supply 107793275 391C1

Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD

Backplane 108059304 403J Wall

CU Cover (Attribute: COV01) 106905953 18A

Empty Module (Attr: MDL01) 107005720

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

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47

Ordering Codes

408 GS/LS-MLX Mod

(QTY: 2) 108236902 517D29

008 ATL Module 105351092 517B3

Customer Ref. CD-ROM1

(Attribute: DOC52) 108289034 555-661-800

Customer Ref. Paper Manuals2

(Attribute: DOC51) 108303264 555-661-100

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 016/ATL/MLX

Bundle (Inactive) 6140-61F

106712

R6.1 Processor (CKE4) 108282765 517M33A

Power Supply 107793275 391C1

Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD

Backplane 108059304 403J Wall

CU Cover (Attribute: COV01) 106905953 18A

Empty Module (Attr: MDL01) 107005720

408 GS/LS-MLX Module 108236902 517D29

408 GS/LS/ATL Module 107091407 517D26

016 T/R Module 107856551 517C34

Customer Ref. CD-ROM1

(Attribute: DOC52) 108289034 555-661-800

Customer Ref. Paper Manuals2

(Attribute: DOC51) 108303264 555-661-100

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 016/MLX

Bundle (Inactive) 6140-61G

106713

R6.1 Processor (CKE4) 108282765 517M33A

Power Supply 107793275 391C1

Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD

Backplane 108059304 403J Wall

CU Cover (Attribute: COV01) 106905953 18A

Empty Module (Attr: MDL01) 107005720

408 GS/LS-ID-MLX Mod

(QTY: 2) 108236902 517D29

016 T/R Module 107856551 517C34

Customer Ref. CD-ROM1

(Attribute: DOC52) 108289034 555-661-800

Customer Ref. Paper Manuals2

(Attribute: DOC51) 108303264 555-661-100

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 3150 DS1 CSU

Bundle (Inactive) 6140-61I

106714

R6.1 Processor (CKE4) 108282765 517M33A

Power Supply 107793275 391C1

Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD

Backplane 108059304 403J Wall

CU Cover (Attribute: COV01) 106905953 18A

Empty Module (Attr: MDL01) 107005720

T1 ESF CSU 107564510

DS1 Module 108044769 517M15

DB15-D515 Screw Slide Latch 107369324

CJ48M-RJ48M Cable 107369274

Customer Ref. CD-ROM1

(Attribute: DOC52) 108289034 555-661-800

Customer Ref. Paper Manuals2

(Attribute: DOC51) 108303264 555-661-100

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

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48

Ordering Codes

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND DS1 DSU/

CSU Bundle (Inactive) 6140-61J

106715

R6.1 Processor (CKE4) 108282765 517M33A

Power Supply 107793275 391C1

Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD

Backplane 108059304 403J Wall

CU Cover (Attribute: COV01) 106905953 18A

Empty Module (Attr: MDL01) 107005720

T1 DSU/CSU 107563983

DS1 Module 108044769 517M15

DB15-D515 Screw Slide Latch 107369324

CJ48M-RJ48M Cable 107369274

CA Assembly DR 107369340

MTG-DR Bracket 107369803

Customer Ref. CD-ROM1

(Attribute: DOC52) 108289034 555-661-800

Customer Ref. Paper Manuals2

(Attribute: DOC51) 108303264 555-661-100

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 012 to 016 T/R

Trade-in Package (Inactive) 6141-T40A

016 T/R Module 107856551 517C34

Customer Ref. Paper Manuals2 108303264 555-661-100

MERLIN LEGEND MLX/012 T/R

Bundle (Inactive) 6140-31C

105845

Power Supply 107793275 391C1

Backplane 107007114 403G

Translation Card 107245243 10A1

CKE4 Processor 108182643 517D33A

408 GS/LS-MLX Mod.

(QTY: 2) 108236902 517D29

012 T/R Module w/Ring Gen. 107989584 517J13 (28)

Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL

Bundle (Inactive) 6140-31D

105844

Power Supply 107793275 391C1

Backplane 107007114 403G

Translation Card 107245243 10A1

CKE4 Processor 108182643 517D33A

408 GS/LS-MLX Mod

(QTY: 2) 108236902 517D29

008 ATL Module 105351092 517B3

Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL/012

Package (Inactive) 6140-31E

105843

CKE4 Processor 108182643 517D33A

Backplane 107007114 403G

Power Supply 107793275 391C1

Translation Card 107245243 10A1

408 GS/LS-MLX Module 108236902 517E29

012 T/R Module w/Ring Gen. 107989584 517J13

408 GS/LS/ATL Module 107044877 517C26

Customer Ref. Manuals 108251877

MERLIN LEGEND Upgrade—

R1/R2 to R3 (Inactive)

R3.1 Processor 107752693 517D33

Translation Card 107245243 10A1

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

49

Ordering Codes

SPM—UNIX 107741266

SPM—DOS 107741258

R3.0 Customer Ref. Manuals 107713679

MERLIN LEGEND Upgrade—

M II to R3 (Inactive)

R3.1 Processor 107752693 517D33

Blank Translation Card 107245243 10A1

Kit of Parts (Cover Labels and

Ferrite Cores) 107005027 D182764

R3.0 Customer Ref. Manuals 107713679

MERLIN LEGEND R3 to R3.1

Upgrade (Inactive)

Forced Installation Card 107752677 10B2

Doc Release Notes 107747479

Telephones

MLX Telephones

MLX-5®

English (black) 3156-0BB 107894719 7712D05D-003

English (white) 3156-0BW 107894727 7712D05D-264

MLX-5D®

English (black) 3156-0DB 107894735 7712D06D-003

English (white) 3156-0DW 107894743 7712D06D-264

MLX-10

English (black) 3156-02B 107108722 7712D01D-003

English (white) 3156-02W 107108748 7712D01D-264

French (black) 3156-F2I 107108797 7712D01D(29)-003

French (white) 3156-F2I 107108789 7712D01D(29)-264

Spanish (black) 3156-S2I 107108755 7712D01D(22)-003

Spanish (white) 3156-S2I 107108771 7712D01D(22)-264

MLX-10D

English (black) 3156-03B 107108870 7712D02D-003

English (white) 3156-03W 107108888 7712D02D-264

French (black) 3156-F3I 107108938 7712D02D(29)-003

French (white) 3156-F3I 107108920 7712D02D(29)-264

Spanish (black) 3156-S3I 107108904 7712D02D(22)-003

Spanish (white) 3156-S3I 107108912 7712D02D(22)-264

MLX-10DP

English (black) 3156-06B 107108946 7712D04D-003

English (white) 3156-06W 107108953 7712D04D-264

MLX-16DP®

English (black) 3156-07B 106922271 7715D01D-003

English (white) 3156-07W 106922289 7715D01D-264

Spanish (black) 3156-S7I 106987423 7715D01D(22)-003

Spanish (white) 3156-S7I 106987456 7715D01D(22)-264

French (black) 3156-F7I 106987472 7715D01D(29)-003

French (white) 3156-F7I 106987498 7715D01D(29)-264

East. Europe (black) 3156-S7I 106987506 7715D01D(22)-003

East. Europe (white) 3156-S7I 106987514 7715D01D(22)-264

MLX-20L

English (black) 3156-05B 107108979 7713D01D-003

English (white) 3156-05W 107108987 7713D01D-264

French (black) 3156-F5I 107109027 7713D01D(29)-003

French (white) 3156-F5I 107109019 7713D01D(29)-264

Spanish (black) 3156-S5I 107108995 7713D01D(22)-003

Spanish (white) 3156-S5I 107109001 7713D01D(22)-264

MLX-28D

English (black) 3156-04B 107115800 7713D02D-003

English (white) 3156-04W 107115818 7713D02D-264

French (black) 3156-F4I 107115842 7713D02D(29)-003

French (white) 3156-F4I 107115859 7713D02D(29)-264

Spanish (black) 3156-S4I 106613599 7713D02D(22)-003

Spanish (white) 3156-S4I 106613607 7713D02D(22)-264

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

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Ordering Codes

MLX Secure Telephones

MLX-10DS

English (black) 3156-03S 107185076 7712DO2D1-003

MLX-28DS

English (black) 3156-04S 107185050 7713D02D1-003

MLX-20LS

English (black) 3156-05S 107185068 7713D01D1-003

Fiber Interface Card

with Ring Generator 61393 406981217 93030.2 FIB INT

PRN

Chassis with Power

Supply, Blank Cover 6139-SFS 406981225 93030.8C MINI

800 LS Card 61394 406981241 903030.3 2 WIRE

PRN

Inactive MLX Telephones

MLX-5

French (black) 107926834 7712D05D(29)-003

French (white) 107926842 7712D05D(29)-264

Spanish (black) 107926859 7712D05D(22)-003

Spanish (white) 107926867 7712D05D(22)-264

Hungarian (black) 107926875 7712D05D(30)-003

Hungarian (white) 107926883 7712D05D(30)-264

MLX-5D

French (black) 107926891 7712D06D(29)-003

French (white) 107926909 7712D06D(29)-264

Spanish (black) 107926917 7712D06D(22)-003

Spanish (white) 107926925 7712D06D(22)-264

Hungarian (black) 107926933 7712D06D(30)-003

Hungarian (white) 107926941 7712D06D(30)-264

ETR (PARTNER)

ETR-6 (black) 3158-04B/A 107854788 7311H12A-003

ETR-6 (white) 3158-04W/A 107854796 7311H12A-264

ETR-6 (gray) 3158-04G/A 107854804 7311H12A-323

ETR-18 (black) 3158-05B/A 107854812 7311H13A-003

ETR-18 (white) 3158-05W/A 107854820 7311H13A-264

ETR-18 (gray) 3158-05G/A 107854838 7311H13A-323

ETR-18D (black) 3158-07B/A 107854846 7311H14A-003

ETR-18D (white) 3158-07W/A 107854853 7311H14A-264

ETR-18D (gray) 3158-07G/A 107854861 7311H14A-323

ETR-34D (black) 3158-08B/A 107854054 7515H04A-003

ETR-34D (white) 3158-08W/A 107854062 7515H04A-264

ETR-34D (gray) 3158-08G/A 107320749 7515H04A-323

MLS (Inactive)

MLS-6 (black) 3151-04B/A 107092165

MLS-6 (white) 3151-04W/A 107092181

MLS-12 (black) 3151-05B/A 107092116

MLS-12 (white) 3151-05W/A 107092124

MLS-12D (black) 3151-06B/A 107092157

MLS-12D (white) 3151-06W/A 107092132

MLS-18D (black) 3151-07B/A 107092215

MLS-18D (white) 3151-07W/A 107092207

MLS-34D (black) 3151-08B/A 106927551

MLS-34D (white) 3151-08W/A 106927569

Analog Multiline Telephones (black)

BIS-10 3165-10B/A 107137671 7313HO1C-003

BIS-22 3166-22B/A 107137689 7314HO1C-003

BIS-22D 3166-DSB/A 107623449 7315HO1F-003

BIS-34D 3167-DSB/A 107635476 7317HO1F-003

Inactive Analog Multiline Telephones (black)

MLC-5 105515332 7312HO1C-003

5-Button 105217426 Z7302H01D-003

10-Button 106641079 Z7303H01D-003

10-Button HFAI 106641053 Z7309H01C-003

34-Button Deluxe 106641046 Z7305H02D-003

34-Button BIS 106641087 Z7305H03D-003

34-Button 106641061 Z7305H01B-003

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

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Ordering Codes

34-Button BIS/DIS 106641095 Z7305H04C-003

MERLIN PFC™ (ATL) 106681562 SET COMM 50A

PFC paper 406956367

Single-Line Telephones

2500 YMGL 3101-KFD/A

Black 107005043 2500YMGL-003

Misty cream 107005050 2500YMGL-215

2500 YMGM

Black 107732422 2500YMGM-003

Misty cream 107732430 2500YMGM-215

2500 MMGL 3101-KBD/A

Black 107023236 2500MMGL-003

Misty cream 107023277 2500MMGL-215

6210

Deep gray 3198-10G/A

Lucent white 3198-10W/A

6220

Deep gray 3198-20G/A

Lucent white 3198-20W/A

Inactive Single-Line Telephones

2500 YMGK

(message waiting, recall,

touch-tone, desk)

Black 105480578 2500YMGK-003

Misty cream 105480560 2500YMGK-215

2500 MMGK

(recall, touch-tone, desk)

Black 105414130 2500MMGK-003

Misty cream 105414122 2500MMGK-215

2500 MMGJ

(touch-tone, desk)

Black 105414155 2500MMGJ-003

Misty cream 105414148 2500MMGJ-215

2554 MMGJ

(touch-tone, wall)

Black 105480081 2554MMGJ-003

Misty cream 105480032 2554MMGJ-215

500 MM

(rotary, desk)

Black 103870234 500MM-03

Ivory 103870226 500MM-50

Beige 103870267 500MM-60

554 BMPA

(rotary, wall)

Black 103823498 554BMPA-3

Ivory 103823506 554BMPA-50

8110M Analog Voice 3193-001

Black 107535841 8110A01D-003 811

Kit (4 black sets) 107538399 8110A01D-003

White 107535858 8110A01D-264 811

Kit (4 white sets) 107538401 8110A01D-264

8102M Analog Voice 3192-001

Black 107538357 8102A01C-003 810

Kit (4 black sets) 107538373 8102A01C-003

White 107538365 8102A01C-264 810

Kit (4 white sets) 107538381 8102A01C-264

8101 Analog Voice 3192-101

Black 107730475 8101A01-B003

White 107730483 8101A01-B264

Wireless Telephones

BC 905 Business Cordless 3206-02B 1081660 59

Battery 32091 407759729

Belt Clip 3206-CLP 847903614

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

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Ordering Codes

MDW 9031P TransTalk™

Wireless Telephone Set

(stand-alone product

shipped w/ power pack)

Black 3204-07B

MDW 9031P TransTalk™

Wireless Telephone Set

(sets for use with wireless

carrier assembly)

Black 3204-W7B

TransTalk Wireless

Carrier Assembly 3204-CR3 117A1

Headset 3122-042

Headpiece 407713718

QD Cord 407714401

Headset (packaged with

an adapter) 3122-043

Headpiece 407720739

QD Cord 407714401

Battery Pack

Black 32045 107733107

Extended Life Battery 32049 107733115

Carrying Case (Holster) 32090 848026092

Inactive Cordless/Wireless Telephones

Model 5405 106440472 CS6300U30A-2292

Model 5455 106440464 CS6300U29A-2292

MDC 9000 Business

Cordless Telephone Set

White 107304982 7311H11B-264

Black 107304974 7311H11B-003

Battery Pack for MDW 9010

White 106760812

Black 106760804

Special-Purpose Telephones

Touch-tone Outdoor WL 8800-031 407380922 2526

Manual Dial Outdoor WL 8800-002 407380955 526

Auto-Dial Outdoor WL 8800-003 407380930 526 AMACADL

Explosive Atmosphere

Telephones

2520B

Touch-tone, Wall53129-ETW 103873030 2520B-3

Inactive Special-Purpose Telephones

520B

Rotary, Desk 103873048 520B-3

Rotary Outdoor WL 105727444 526

Consoles

DSS

English (black) 3156-DCB 106902463 604B1-003

English (white) 3156-DCW 106902489 604B1-264

Spanish (black) 3156-SDI 107013294 604B1(22)-003

Spanish (white) 3156-SDI 107013302 604B1(22)-264

Inactive Consoles

MERLIN II

System Display Console 105229744 7318H01A-003

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

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Ordering Codes

Applications

SPM Version 2.16–DOS 61495 107259905

SPM Version 2.16–UNIX 61496 107259913

SPM Version 3.18–DOS 61495 107259905

SPM Version 3.18–UNIX 61496 107259913

SPM Version 4.15–DOS 61508 107886608

SPM Version 4.15–UNIX 61509 107886624

SPM Version 5.15–DOS 61515 108007774

SPM Version 5.15–UNIX 61514 108007782

SPM Version 6.15–DOS 61526 108096132

SPM Version 6.15–UNIX 61527/A 108096140

SPM Version 6.25–DOS 61528/A 108280165

SPM Version 6.25–UNIX 61529/A 108280546

SPM Version 7.15–DOS 61530/A 108411273

SPM Version 7.15–UNIX for IS 61550/A 108411281

WinSPM CD ROM – External Use 6140-SPM 408059376 555-670-802

WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803

WinSPM CD ROM –

Internal Services Use 408059392 555-670-804

WinSPM Floppy –

Internal Services Use 408059400 555-670-805

Call Accounting System (CAS)

CAS for Windows

50-station 1202-651/A

100-station 1202-652/A

200-station 1202-653/A

Custom Rate Table (mandatory)12055

HACKERTRACKER for

Windows 1202-660/A

Supplemental Initialization

Support 12057

Parallel Printer (optional)

dot matrix 69769

Parallel Printer Cable 69641 846943298

Serial Printer 4200-572

Parallel Printer 4200-570

Hacker/Tracker 12014 406806166 PCCB6201

Fax/Modem SW 407046317 92193WP

INTUITY CAS 50 Station 1201-052/A

INTUITY CAS

HACKERTRACKER 1201-054/A

INTUITY CAS 50 Station

Upgrade 1201-053/A

INTUITY CAS Custom Rates 12054

Inactive CAS

CAS Plus V3.1.1

Bundle, Model 300

(does not include a printer)

Custom Rate Table

CAS Plus V3 Bundle

w/ 80-col. Parallel Printer

CAS Plus V3 Bundle

w/ 132-col. Parallel Printer

CAS Plus V3 Software 406362244

Rate Table6

CAS Plus V3 Update (SW) 406158444 3300EA51

CAS Plus Upgrade 406025916 3300KA2U

CAS V3 Hacker Tracker 406774513 3399EA

(MS-DOS)

IS-III UNIX CAS 250 1201-U14A 407243187 ISIII CAS 250

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

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Ordering Codes

UNIX CAS Rate Tables 406140764 3.5 SW ATT MTS

IS-III UNIX CAS Upgrade 500

(250-500) 1201-U15A 406898254 UN/CAS UPGR

IS CAS Upgrade to NANP 1201-U16A IS CAS NANP

M/L&S – 25 Upgrade NANP 1201-U17A

IS II CAS Upgrade to IS III 1201-U18A

UNIX HackerTracker 1201-U13A 406898270 SFTW-ISIII

Call Accounting Terminal (CAT)

CAT BASIC/B (LEGEND) 3600-010/A

Printer 406716464 PRNTR-ML182-R2

Processor 406669769 PROCR-36001-C1

CAT + LEGEND/H 3600-024/A

Printer 406716464 PRNTR-ML182-R2

Processor 406478818 PROCR-37000-C6-

HQU

CAT + LEGEND/B 3600-023/A

Printer 406716464 PRNTR-ML182-R2

Processor 406478800 PROCR-37000-C6-

BQU

CAT Basic Rate Table6

(Update Chip) 36014A 406669739

CAT/B Rate Table6

(Update) 36023A 406478792

CAT/H Rate Table6

(Update) 36024A 406478784

MERLIN LEGEND Reporter

Single Site, 50 stations 1201-011

Single Site, 200 stations 1201-012

Inactive Call Management

System (CMS) 1207-100

5 107004988

3 107004970

MII/ML CMS Alerter 83010

Block Connector 105164859 104A-246

Power Supply 405331711 KS22911L2 120VAC

Inactive CONVERSANT INTRO

MAP5 Tower/AVP/

LEGEND Bundle

(no Script Builder)

MAP5 500MB Hard Drive

8 MB RAM

(QTY: 1) IVP 4 Board (4 ports)

Color Monitor

Keyboard

9-25 pin Adapter

Applications Printer

321P/Printer cable

9600 bps modem

(Qty: 2) D8W cords

(Qty: 2) 250 MB Tapes

Surge protector

CONVERSANT INTRO 3.1.1

Basic speech (male/female)

IVP Platform Software

AVP 2.1.1 Software

LEGEND/IVR Switch

Integration Software

MAP5 Tower/AVP/

LEGEND bundle

(with Script Builder)

(Qty:2) IVP 4 Boards (8 ports)

Remaining components are

the same as PEC 4201-410

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

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Ordering Codes

PassageWay Direct Connect

(R2) 8302-500 407214782

PassageWay upgrade R1 to R2 8302-520A 407189802

PassageWay R2 and

Commence 3.1 8302-522

PassageWay Software 407214782

Commence Software 407528512

PassageWay R2 and

Commence Startup 8302-523

PassageWay Software 407214782

Commence Startup Software 407160043

PassageWay R2 and

OnTime 1.54 8302-524

PassageWay Software 407214782

OnTime Software 407127349

Fast Call Software 8330-191 407344928

Fast Call and Passage Way

Direct Connect 8302-521

Commence 2.1 8330-201 407160027

Commence Startup 8330-202 407160043

OnTime 1.54 8330-301 407127349

Inactive Telephony Services

Netware for MERLIN LEGEND 8320-500/A

PassageWay Telephony

Services R2.21D for Netware

(core/clients) 407556364

PassageWay Telephony

Services R2.21D for Netware

(250+user license) 407465558

PassageWay Telephony

Services Netware Driver for

MERLIN LEGEND 108027368

EICON ISDN Board for MERLIN

LEGEND PassageWay

Telephony Services 407556364

Inactive Lucent Technologies

Attendant 6125-ATT

Hardware 406899054

Documentation 106431265

MERLIN LEGEND Mail Voice Messaging System

2-port 7107-302/A

4-port 7107-304/A

6-port 7107-306/A

Upgrade 2-port to 4-port 7107-311A

Upgrade 2-port to 6-port 7107-312A

Upgrade 4-port to 6-port 7107-313A

Messaging 2000 Voice Messaging System

4-port voice messaging system7 7052-004

106217

4 port dialog4 407909993

Monitor – color 407900547

6-port voice messaging system7 7052-006

106218

6 port dialog4 407910009

Monitor – color 407900547

8-port voice messaging system7 7052-008

106219

8 port dialog4 407910017

Monitor – color 407900547

12-port voice messaging system7 7052-012

106220

12 port dialog4 407910025

Monitor – color 407900547

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

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Ordering Codes

4-port voice/2-port fax messaging

system7

7052-204

106221

4 port dialog4, 2 port fax 407910033

Monitor – color 407900547

6-port voice/2-port fax messaging

system7

7052-206

106222

6 port dialog4, 2 port fax 407910066

Monitor – color 407900547

8-port voice/2-port fax messaging

system7

7052-208

106223

8 port dialog4, 2 port fax 407910082

Monitor – color 407900547

12-port voice/2-port fax

messaging system7

7052-212

106224

12 port dialog4, 2 port fax 407910108

Monitor – color 407900547

4-port voice/4-port fax messaging

system7

7052-404

106225

4 port dialog4, 4 port fax 407910058

Monitor – color 407900547

6-port voice/4-port fax messaging

system7

7052-406

106226

6 port dialog4, 4 port fax 407910074

Monitor – color 407900547

8-port voice/4-port fax messaging

system7

7052-408

106227

8 port dialog4, 4 port fax 407910090

Monitor – color 407900547

4- to 6-port voice upgrade 7052-606U

106234

Dialog4 board 407901412

4 to 6 Port License/Sentinal Disk

Utility 407920792

6- to 8-port voice upgrade 7052-608U

106235

Dialog4 board 407901412

6 to 8 Port License/Sentinal Disk

Utility 407920800

8- to 12-port voice upgrade 7052-612U

106236

Dialog4 board 407901412

8 to 12 Port License/Sentinal

Disk Utility 407920818

12- to 16-port voice upgrade 7052-616U

106237

Dialog4 board 407901412

12 to 16 Port License/Sentinal

Disk Utility 407920826

2-port fax upgrade 7052-200U

106238

2 port Brooktrout fax board 407914423

Port License/Sentinal Disk Utility 407914498

2- to 4-port voice upgrade 7052-400U

106239

2 port Brooktrout fax board 407914423

Port License/Sentinal Disk Utility 407923770

Visual Mailbox Starter Kit 7052-700

407914445 407914415

Visual Mailbox Software License

10 Seats 7052-710U

106240 407914431

25 Seats 7052-725U

106241 407914449

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

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Ordering Codes

50 Seats 7052-750U

106242 407914464

100 Seats 7052-752U

106243 407914472

250 Seats 7052-755U

106244 407914480

Inactive MERLIN Mail Voice Messaging

MERLIN Mail Voice Messaging System

for the MERLIN LEGEND Communications

System (Release 3)

2-port

MERLIN Mail unit 407241926

modem 407002427

4-port

MERLIN Mail unit 407536739

modem 407002427

6-port

MERLIN Mail unit 407241942

modem 407002427

Release 3 Upgrade

2-port to 4-port 407241934

modem 407002427

2-port to 6-port 407241942

modem 407002427

4-port to 6-port 407241942

modem 407002427

2-port line card (R2)

(upgrade from 2 to 4 for

MERLIN Mail releases prior

to V7.4) 407108521

2-port line card

(upgrade from 2 to 4 for

MERLIN Mail releases V7.4

or later) 407072115

MERLIN Identifier (for MERLIN

LEGEND R2.x)

MERLIN Mail Voice Messaging System

for the MERLIN LEGEND Communications

System (Release 2)

2-port

MERLIN Mail unit 407161355

Remote maintenance device 407002427

MERLIN Mail Multi-Lingual

Admin. Guide (585-320-742) 107074932

User’s Quick Reference

(585-320-741) 107074924

4-port

MERLIN Mail unit 407161363

Remote maintenance device 407002427

MERLIN Mail Multi-Lingual

Admin. Guide (585-320-742) 107074932

User’s Quick Reference

(585-320-741) 107074924

Intuity Voice System

4-port 7055-004

6-port 7055-006

8-port 7055-008

10-port 7055-010

12-port 7055-012

Administration 6128-KBD 406891556

Controller Assembly with PC

Administration 6128-PCA 406891564

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

58

Ordering Codes

DISCONTINUED

Controller Assembly with

Display Keyboard

Display Assembly with Wall-

Mounting 406891572

Call Alert Software 406891721

Bracket Assembly, ATL

Telephone Mounting 406891937

Fixture, Display Wallmount 406891929

PC Administration Adapter Kit 406960930

Printer Adapter Kit 406960948

Printer Port to PC Adapter Kit 406960955

Installation and System

Administration Manual 406891713

Quick Reference Card for

MERLIN Identifier Users 406891705

Display Unit 406891663

Keyboard 101 406891655

Controller with Mounting Panel 406891648

Cable, Serial RS-232, Controller

to PC 406891903

MERLIN LEGEND R5.0 TSAPI Offers

In all R5.0 PECs where paper

and CD-ROM are options,

add attributes:

Paper (attribute: doc51)

CD-ROM (attribute: doc52)

default

MERLIN LEGEND R5.0

Documentation

End-user CD-ROM 108289034

Internal CD-ROM (Lucent

Technologies Associates only) 108007964

MERLIN LEGEND TSAPI

Solution 8320-500

PassageWay Telephony

Services

R2.21D for NetWare

Core/Clients) 407556364

PassageWay Telephony

Services

R2.21D for NetWare -

250+User License 407465558

Legend Driver Software 108027368

EICON Card 407556364

CCOM Application (PhoneLine)

(does not include Professional

Services)

5 Users License

10 Users License

25 Users License

50 Users License

Q.SYS Application (PhoneWare)

(does not include Professional

Services)

5 Users License

10 Users License

25 Users License

50 Users License

CALLWARE Application

(Phonetastic)

(does not include Professional

Services)

5 Users License

Phonetastic Admin Guide

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

59

Ordering Codes

User Guide

Application (core)

10 Users License

Phonetastic Admin Guide

User Guide

Application (core)

25 Users License

Phonetastic Admin Guide

User Guide

Application (core)

50 Users License

Phonetastic Admin Guide

User Guide

Application (core)

100 Users License

Phonetastic Admin Guide

User Guide

Application (core)

Professional Services Offers

1 Application

2 Applications

Custom Contract

MERLIN LEGEND Enhanced Service Center

12-port System 61516

2.5GB Blank Tape (QTY: 3) 407557073

Color Monitor 406504571

Snap-on Ferrite (QTY: 4) 407616846

Keyboard 407681907

UNIXWare Base Sftwr Tape 5P ED5P91260 G-18

Map/5P Tower J1P260F1 L-1

V6.0 Map/5P New System

Install & Maint Doc J1P260F1 L-AG

Base System Boot Sftwr J1P260TH1 L-1

INTUITY Bkp/Res Util J1P260TH1 L136

ENH Sft Tech Bkp/Res J1P260TH1 L137

INTUITY UNIX Mang Scn Pkg J1P260TH1 L138

Oracle for W95, NT, 3.1 108007758

Data Collection Pkg J1P260TH1 L-28

Veritas Sftwr J1P260TH1 L3

Generic SoftTape J1P260TH1 L4

Configuration Data Pkg J1P260TH1 L5

Hardware Res J1P260TH1 L7

INTUITY CONVERSANT VIS

V6.0 Set-Update+ J1P260TH1 L-76

Tip/Ring Board Driver J1P260TH1 L-88

Fea. Test Script Pkg J1P260TH1 L9

Call Bridge Application Pkg J1P260TH1 L-90

UNIXWare 1.1.2 Enhance Set J1P260TH1 L-94

CA Assy-84000 407265529

Analog Adap Kit 885A (QTY:2) 601419666

IVC6 Card (AYC10) (QTY:2) 106406580

25 ft Tel Cord (QTY:4) 103612195

3 ft Tel Mtg Cord (QTY:4) ED5P20830 G-16

BUS Cable J1P260F1 L8

Analog Switch Interface US J1P260TH1 L-70

RMB/Modem J1P260AA1 L-10

RMB Software Utilities-Boot 107397929

RMB Utilities (QTY:3) J1P260TH1 L-73

8-Port Serial Card and Cable J1P260AA1 L-34

Board 407788439

Cable 407789080

Terranova Software 107087280

25-Pin ESF Int. Adapter 407814201

9-Pin ESC PC Int. Adapter 407814219

25-Pin ESC PC Int. Adapter 407814227

DW8 Cord 14 ft (QTY:2) 103786802

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

60

Ordering Codes

Passage Direct Connect 407214782

MERLIN LEGEND ESC

Software 407799857

RMB Integration Sftwr V1.0 J1P260TH1 L-80

18-port System 61517

2.5GB Blank Tape (QTY: 3) 407557073

Color Monitor 406504571

Snap-on Ferrite (QTY: 6) 407616846

Keyboard 407681907

UNIXWare Base Sftwr Tape 5P ED5P91260 G-18

Map/5P Tower J1P260F1 L-1

V6.0 Map/5P New System

Install & Maint Doc J1P260F1 L-AG

Base System Boot Sftwr J1P260TH1 L-1

INTUITY Bkp/Res Util J1P260TH1 L136

ENH Sft Tech Bkp/Res J1P260TH1 L137

INTUITY UNIX Mang Scn Pkg J1P260TH1 L138

Oracle for W95, NT, 3.1 108007758

Data Collection Pkg J1P260TH1 L-28

Veritas Sftwr J1P260TH1 L3

Generic SoftTape J1P260TH1 L4

Configuration Data Pkg J1P260TH1 L5

Hardware Res J1P260TH1 L7

INTUITY CONVERSANT VIS

V6.0 Set-Update+ J1P260TH1 L-76

Tip/Ring Board Driver J1P260TH1 L-88

Fea. Test Script Pkg J1P260TH1 L9

Call Bridge Appl Pkg J1P260TH1 L-90

UNIXWare 1.1.2 Enhance Set J1P260TH1 L-94

CA Assy-84000 407265529

Analog AdapKit 885A (QTY:3) 601419666

IVC6 Card (AYC10) (QTY:3) 106406580

25 ft Tel Cord (QTY:4) 103612195

3 ft Tel Mtg Cord (QTY:6) ED5P20830 G-16

BUS Cable J1P260F1 L8

Analog Switch Interface US J1P260TH1 L-70

RMB/Modem J1P260AA1 L-10

RMB Software Utilities-Boot 107397929

RMB Utilities (QTY:3) J1P260TH1 L-73

8-Port Serial Card and Cable J1P260AA1 L-34

Board 407788439

Cable 407789080

Terranova Software 107087280

25-Pin ESF Int. Adapter 407814201

9-Pin ESC PC Int. Adapter 407814219

25-Pin ESC PC Int. Adapter 407814227

DW8 Cord 14 ft (QTY:2) 103786802

Passage Direct Connect 407214782

MERLIN LEGEND ESC

Software 407799857

RMB Integration Sftwr V1.0 J1P260TH1

L-80

Optional Equipment

Additional Supervisor Software

Terranova Software and cables 61522 107087280

25-Pin ESF Int. Adapter 407814201

9-Pin ESC PC Int. Adapter 407814219

25-Pin ESC PC Int. Adapter 407814227

Printer and Cable 4200-570 406637314

Wallboard8 5340-WB4/A 407753243

Wallboard Master Kit 5340-KIT/A 407679174

Wallboard Stand-alone

(within 50 ft) 5340-SKT/A 407743525

Wireless Keyboard for

Wallboard 5332-905/A 407245513

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

61

Ordering Codes

Right to Use Wallboard

Software 61518/A 407799782

Mandatory Turnkey Install

(Sftwr) 61519 407799808

Incremental Training (1 Day) 61520 407799790

Incremental Training (2 Days) 61521 407799816

Sftwr RTU from 5 up to

12 queues 61534/A 407885714

Sftwr RTU from 5 up to

30 queues 61535/A 407885648

Sftwr RTU from 13 up to

30 queues 61536A 407885706

CTI Applications

Group Phoneware

5 Seats 6156-205

10 Seats 6156-210

25 Seats 6156-225

50 Seats 6156-250

Phonetastic

5 User Right-to-Use 6156-305

10 User Right-to-Use 6156-310

25 User Right-to-Use 6156-325

50 User Right-to-Use 6156-350

100 User Right-to-Use 6156-400

System Adjuncts and Adapters

Channel service units (CSUs)

T1 CSU (3150 CSU) 21581 107087546

T1 ESF CSU Stand-alone 107063828 21581-00001

115VAC in line Transformer 406942284

Converter Cable 107083711 3100-F1-560

RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 406941559 3110-F1-500

3160-DSU 2151-DP2 107115784 3160-A1-DSU

3164-DSU 2151-DP4 107115792 3164-A1-DSU-CSU

Inactive

Auxiliary Power Unit 9024 406467142 9024

T1 ESF CSU Stand-alone 107063828 21581-00001

115VAC in line Transformer 406942284

Converter Cable 107063711 3100-F1-560

RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 406941559 3110-F1-500

Optional Equipment:

Unshielded TW Pair Cable (T1)

Canada 107063703 3100-F1-510

Straight-Thru Cable PC Serial

Port 406941542 3100-F1-550

Straight-Thru Cable

Terminal/Printer 406941534 3100-F1-540

Modular DC Voltage Adapter 406941492 3100-F1-250

Wall Mount Kit 406941674 3100-F1-400

Cables for Mounting

25’ D4BU-29 Cord 106472921 ASSY-4400-F1-533

2’ D4BU-29 Cord 106472905 ASSY-4400-F1-530

Dial Back Modem FLD 106842271 ASSY-3400-F2-201

Dial Back Modem FAC 106842289 ASSY-3400-G2-201

Dial Back Modem NFLD 106842305 ASSY-4000-F2-201

Dial Back Modem NFAC 106842297 ASSY-4000-G2-201

Prism MUX Field 106842313 ASSY-3400-F2-200

Optional Equipment:

Peripheral Interface 62515 105179303 KIT PRTS-D181558

Async. Data Unit, Receptacle 2169-004 103963971 Z3A2

RS232 Connector/Cord 105388474 CORD M8AJ-87

Async, Data Unit, Plug 2169-001 103963971 Z3A2

RS232 Connector/Cord 105388466 CORD M8AK-87

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

62

Ordering Codes

Aux Power (2 required) 21691

Transformer (2012-D) 102599354 TRNSF-2012D-49

Adapter (248B) 102802113 ADPTR-248B-50

Cord 102937620 CORD-D6AP-87

Adapter (400B) 104152558 ADPTR-400B2

Electrostatic discharge/

(ESD) suppression kits

D-181574 105179329 D181574

D-181589 105201891 D181589

D-181590 105201909 D181590

D-181591 105201917 D181591

D-181593 105201933 D181593

EMI filter 103965208 Z200A

In-Range Out-of-Building

-146E (IROB) unit

Analog multiline9 8310-013 407568161 343B

IROB unit-MLX9 8310-013 407568161 505A ASSY 0A WD

Fuse block 505A for IROB

(8 fuse blocks per box) 406610337

2 IROBs 8310-020

4 IROBs 8310-021

6 IROBs 8310-022

8 IROBs 8310-023

Off-Premises Range Unit 2302-OPT 107531337 122A-215

Digital Magic on Hold®

Basic Prerecorded

Package 3128-020

Digital Deck 407464684 DMOH1DIGITAL

Cassette 407166941 DMOH-02

GENERIC

Personalized Recording

Package 3128-030

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876664 DMOH-01

PERSONALIZE

Custom Production

Package (Std. Tape program) 3128-040

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876680 DMOH-05 SIN

F/CUST

Stand-alone Single

Custom Production

Package 31284 405135344 INDIV

Stand-alone Package of 3

Custom Productions 31283 406876649 DMOH-03

Stand-alone Package of 4

Custom Productions 31280 405126632 M4 FOUR

Duplicate of a Custom

Production (for

Second Location) 31289 405127945 D-IP/EM DUB IND

MSTR

Re-License of Music 31288 405127879 D24 24 DUB

Digital Announcer Unit 3119-001

(one minute)

Announcer 407344365

Recorder 406659342 RCDR-DMOH2

Cassette 406769455 CSTT-DMOH5

Digital Announcer Unit 3119-003

(three minute)

Announcer 407344357

Recorder 406659342

Cassette 406659359

Four Channel System

(1-minute recording per

channel) 3119-141 407716638

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

63

Ordering Codes

Four Additional Channels

(1-minute recording per

channel) 3119-041

Four Channel System

(1-minute recording per

channel, remote

recording capability) 3271-141 407038512 ADP02/A

Eight Channel System

(1-minute recording per

channel, remote

recording capability) 3271-241 407079003

Four Channel System

(2-minutes recording per

channel, remote

recording capability) 3271-142 407556232

Package of 12 Headset

Prong Adapters 3122-012

Package of 12 Headset

Modular Adapters (for

MLX sets) 3122-024

Package of 12 Supra Noise

Canceling Headpieces 3122-155

Modem 2224G

(limited availability) 2224-CEO 105659965 2224C-L1 D/2

Music Coupler 61398 406143925 ASSY-K23395 L3

PagePac Plus

PagePac Plus Controller 5323-100 406914598 UNIT-22051-000

PagePac Plus Controller

with Power 5323-105

PagePac Plus 16 Zone 5335-100 406914614 UNIT-22051-016

D20 PagePac Plus

Amplicenter 5328-020 406915280 UNIT-22051-020

D100 PagePac Plus

Amplicenter 5328-100 406915264 UNIT-22051-100

D300 PagePac Plus

Amplicenter 5328-300 406915330 UNIT-22051-300

Universal 70V Door Spkr. 5330-230 406914630 UNIT-22050-070

SMDR Printers

AP Printer

(80-column) 4200-570 406637314 ML182

571Parallel Printer 406516989 571-MCII 6FT

(132-column) 4200-571 406712067 ML321P

AP CAT Printer (serial) 4200-572 406716464 571-MCII 6FT

Uninterruptible Power Supply 406716464 ML182-R2

500 VA (15 min)(inactive) 105610141 515005C111

Reserve (1 hr) (inactive) 105610174 0053150

PagePal Interface 5335-700 407120716

Audio Visual Paging

215C Message Center 5332-100

4120C Message Center 5332-150

Connector Kit 5332-900

Wireless Keyboard 5332-905

Alpha Net Plus Software 5332-910

R2485 Repeater 5332-915

External Alerts

Loud external ringer 31016 407105691 RINGER-L1AMP-49

External ringer 31019

Supplemental Alerts

Universal Alert 5580-001

Alert Horn 5580-021 406207217 THET4-1

Alert Strobe 5580-041 403319197 AT-WHL LK

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

64

Ordering Codes

Inactive System Adjuncts and Adapters

ExpressRoute 1000 Data Unit 107651796

V.35 Cable 107651275

7500B data module 105657639 7500B-L1

Stand-alone power supply 405509852 WP90110L7

Multiple mounting 105441166 Z77A

7500A upgrade kit 105688501 D182208

Ring generator unit 105213201 129B RING GEN

Universal Paging 405891698 KIT-UPAM

Access Module (UPAM)

TAM-B 405899972 D181900

PRS-48 405742735 D181900

WMT-1A 405891680 D181900

Zonemate™ 9

Dialer unit 404057911 DIAL UNlT-9ZONE

Control unit 405024134 CNTL 22050-020

Zonemate 39

Dialer unit 404057929 39 ZONE SELECT

Control unit 405024134 CNTL-22050-020C

E1CM ringer and parts 61211 D-181233

290A adapter 102992252 290A ADPTR

Ringer 407105683 E1CM-49

Mounting plate 102988466 1049A

Cord 103938494 CORD-D4CH-87-25

Network Interface Alert Bell 61211 407105683 RINGER-E1CM-49

Telephone Adjuncts and Adapters

General Purpose Adapter

(GPA) (analog) 2301-GPA 103977997 Z1C

Multi-Function Module

(digital) 3156-MFM 105746474 540A1

Supplemental Alert Adapter

(SAA) 2301-SSA 105031199 ADPTR-856A

MLX-10/ MLX-10D cover 406648469

MLX Telephone Power

Supply 2404-010

MSP1 Power Supply 406743419 WP92464L1

7' Cord 103786778

Analog Multiline Telephone

Power 62510 105105514 D181522

48V Power Supply 405331711 KS22911L2

Modular Power Cord 102937620 D6AP-87

Z400F Adapter 103942850 Z400F

Single-line telephones

S202A Speakerphone 3152-008

Black 105721088 TEL-S202A-003

Misty cream 105721096 TEL-S202A-215

Message-Waiting Indicator 3152-004 103966396 Z34A

Polycom Speakerphones

Standard 3127-STD 407428697

Sound Station EX 3127-EXP 407428739

Lapel Microphone 3127-MIC 407428432

Lucent Analog Premier EX

Without Microphone 3127-APE 407795251

With Microphone 3127-APX 407795269

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

65

Ordering Codes

Inactive Single-line Telephones

Program, Pause, and

Auto Dial button conceal

kit for 8100-series Kit-D 182363

telephones 106248370 Analog

Speakerphone 3131-004 103786786 D8W-87 7FT

Black 106270325 MOD-CS201A-003

Misty cream 106270333 MOD-CS201A-215

4A Speakerphone 4A

Power unit 102139938 PWR UNIT-85B1

Block connector 102434925 BLK CON-82B-49

Adapter for single-line

telephone 102813888 ADPTR-223C

Adapter for multiline

telephone 102949013 ADPTR-223D IP

Transmitter (black) 103971891 TRMR-680AF-03

Transmitter (ivory) 103971909 TRMR-680AF-50

Loudspeakers

Black 103873873 LSPK-108AA-03

Ivory 103873881 LSPK-108AA-50

Green 103873899 LSPK-108AA-51

Beige 103873907 LSPK-108AA-60

White 103873964 LSPK-108AA-58

S201 Speakerphone 103786786 D8W-87 7FT

Black 106192651 MOD-S201AP-003

Misty cream 106192693 MOD-S201AP-215

CS201 Conference

S203A Speakerphone

Black 106058340 MOD-S203A-003

Misty cream 106508365 MOD-S203A-215

Hands-Free Unit (HFU) 103814356 MOD-S102A

Headsets and Adapters

StarSet® Headset 3122-030/A 406445627 KS23822L3

Mirage® Headset 3122-050 406445783 KS23822L4

Supra® Monaural Headset 3122-040 406445791

Supra NC® Monaural Headset

w/ Noise Canceling 3122-055 406445809

Supra Binaural Headset 3122-045 406976076

Supra NC Binaural Headset

w/ Noise Canceling 3122-060 406445817

Modular Amplifier 3122-020/A 406741900 KS23822L2

Plug Prong Amplifier 3122-010 406445601 KS23822L1

Inactive Headsets and Adapters

Headset Adapter 105752042 ADPTR-502C-003

500A Headset Adapter 106690043 Adapter EL-500A-

265

405331711 Pwr Sup-KS2291

1L2

102479904 Cord-D4BU-29 Std

7FT

104152558 Adapter-40082

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

66

Ordering Codes

MLX Telephones—Miscellaneous Add-Ons/Replacement Parts

Handsets and Cords

Handset Hook (black) 845544998

Handset Hook (white) 845545003

Handset (black) 106050065 K2S1-003

Handset (white) 106053408 K2S1-264

Handset, amplified hearing 31052

Black 105581896 K6S2-003

White 106248248 K6S2-264

Misty cream5 105581904 K6S2-215

Noise Canceling Handset 31056

Black 406712463 KS23843L7

White 406712471 KS23843L8

Misty cream5 406712489 KS23843L9

High-Noise Canceling Handset 31057

Black 406712497 KS23843L10

White 406712505 KS23843L11

Misty cream5 406712513 KS23843L12

Amplified Speech Handset 31054

Black 406712406 KS23843L1

White 406712414 KS23843L2

Misty cream5 406712422 KS23843L3

Push-to-Talk Handset 31055

Black 406712430 KS23843L4

White 406712448 KS23843L5

Misty cream10 406712455 KS23843L6

Push-to-Listen Handset 31053

Black 406382344 K8S2-003

White 406382369 K8S2-264

Misty cream10 406382351 K8S2-215

Handset cord, 9’ (2.74 m), black 105635429 H4DU-003 9 FT

Handset cord, 9’ (2.74 m), white 105701809 H4DU-264 9’BULK

Handset cord, 12’ (3.66 m), black 102401445 H4DU-3 12FT IP

Handset cord, 12’ (3.66 m), white 102402609 H4DU-26412’IP

Handset cord, 25’ (7.62 m), black 105523866 H4DU-3 25’

DSS line cord, 2’ (61 cm) 106187545 CORD D8AC-87

Desk Stands and User Trays

Stand (large, black) 846320851 STAND-LARGE BL

Stand (large, white) 846320844 STAND-LARGE

WH

Stand (small, black) 846320810 STAND-SMALL BL

Stand (small, white) 846320802 STAND-SMALL

WH

User tray (black) 846320240 USER TRAY DWR

B

User tray (white) 846320232 USER TRAY DWR

W

Designation (Button Assignment) Cards and Covers

Card10—MLX-10, MLX-10D, MLX-10DP,

MLX-16DP, MLX-20L, MLX-28D 847355559

Card set-DSS11 106448756 KIT-D182464

Card covers-DSS (black)11 106448731 KIT-D182462 PRT

Card covers-DSS (white)11 106448749 KIT-D182463 PRT

Card set-QCC12 106561673 KIT-D182562 PRT

Card covers13—MLX-10,

MLX-10D, MLX-20L 106448681 KIT-D182457 PRT

Card covers13—MLX-16DP 107499162 KIT-D182846 PRT

Card covers13—MLX-28D 106448699 KIT-D182458 PRT

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

555-670-116 Issue 1

April 1999

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Ordering Codes

Desk Stands and Wall Mounts

Adjustable desk stand,

10-button (inactive) 103746855 11A

Adjustable desk stand,

34-button (inactive) 103746863 11C

Fixed desk stand, 5- &

10-button (inactive) 103746848 10A

Desk stand/wall mount 14A,

BIS-10 103804290 14A-003

Desk stand/wall mount 14B,

BIS-22 103964458 Z14B-003

Desk stand/wall mount 14C,

BIS-34 103979837 14C-003

Fixed desk stand and wall

mount, 5-button (inactive) 103804290 14A

Kit of parts 103995882 D-181230

Wall mount, 10-button (inactive) 103747846 201A

Kit of parts 103995882 D-181230

Wall mount, 34-button (inactive) 103747853 203A

Kit of parts 103995882 D-181230

Faceplates

BIS-10 105203186 KIT PRTS-D-181582

BIS-22 105336986 KIT PRTS-D-181786

BIS-22D 105690762 KIT PRTS-D-182210

BIS-34 and BIS-34D 105203194 KIT PRTS-D-181583

Button Label Sheets

BIS-10 105336978 KIT PRTS-D-181785

BIS-22 105336960 KIT PRTS-D-181784

BIS-22D 105690770 KIT PRTS-D-182211

BIS-34 and BIS-34D 105336956 KIT PRTS-D-181783

Display console (FM1)

(includes one faceplate) 105299754 KIT PRTS-D-181727

Display console (FM2 & R3)

(includes one faceplate) 105486252 KIT PRTS-D-182041

Single-Line Telephones—Miscellaneous Add-Ons

Ground-Start Button 31021 405792839 Key-KS23566L1

Wiring Kits

Interconnect Wiring Kit

110AB1-100JP12 104409396

110A1 trough 104407960

D-Rings 842139248

D8W cords 103786802

Parts list

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

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Ordering Codes

SYSTIMAX®

MERLIN Wiring Kit 3103-MER 106393671

110A1 trough (5) 104407960

110AB1-100JP12

modular block (2) 104409960

110AB1-100 FT punch

down block (1) 103823845

D-Rings (6) 842139248

Patch cords 12 cords,

4-pair, 5’ (1.5 m) 846619989

D8W cords

24 cords, 14’ (4.3 m) 103786802

Template 846613933

Instruction sheet 846613941

Parts List 846623924

CAT 3 Standard 4-Pair Wire 2782-004

CAT 3 Additional 4-Pair Run 2783-MU3

CAT 5 Standard 4-Pair Wire 2782-CT5

CAT 5 Additional 4-Pair Run 2782-MU5

1 Customer Reference CD-ROM contains the

Feature Reference

,

System

Programming

, the

System Manager’s Guide

, and the

Network Reference

. To

order paper documents, use PEC 61512/A comcode 108370255.

2 For systems that have a CKE4 processor.

3 For R5/R6.0/R6.1 customers that have a multi-year maintenance contract.

4 Default.

5 Customer must sign an addendum, if sold.

6 Consult Lucent Technologies for other area-specific information.

7 Includes the following documentation: the

System Manager’s Manual

, the

Implementation and Service Manual

, the

Quick Reference Guide

, Wallet Cards,

Worksheets, and

Implementation and Service Release Notes

.

8Wallboard also referred to as “Readerboard.”

9 Any multiline off-premises telephone must have an appropriate IROB protector

both at the control unit location and at the off-premises location.

10 10 sheets per package.

11 Includes both top and bottom cards or covers.

12 8 cards per kit (four sets).

13 4 per package.

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

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Ordering Codes

NOTES

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Ordering Codes

Control Unit Modules

Module Trunk Type Extension Type

Processor N/A N/A

Power supply N/A N/A

008 (ATL) N/A Analog multiline telephones

008 MLX1

1 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card.

N/A MLX extensions, including:

■MLX voice only

■MLX voice with Voice Announce

to Busy

■MLX voice and Multi-Function

Module (MFM) with T/R adjunct

■MLX voice and MFM with

Supplemental Station Adapter

(SSA)

■ISDN terminal adapter only

■Access device for data

communications between a PC

on the system and a high-speed

Internet connection, connection

to remote node LAN access

server, or ISDN router2

■Computer Telephony Integration

(CTI) link3

■Videoconferencing systems

using one jack and 2B data

feature or 2 jacks with ISDN

terminal adapters (depending on

video system)2

2 For Release 4.0 and later systems only.

3 For Release 5.0 and later systems only.

008 OPT4

4 System software recognizes the OPT module as an 012 (T/R) module. Even

though the OPT module has only 8 jacks, it uses 12 ports of capacity,

thereby decreasing overall extension capacity by 4 extensions for every

OPT module.

N/A On-premises or off-premises

single-line telephones

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Specifications

Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem;

built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB

RAM backup for 4 days; PCMCIA interface

Ports: 3 RS-232-C ports—1 for debugging (plugged to prevent access), one

for SMDR, and 1 for system administration

Power input: 117 VAC

Power output: +5 VDC (10 A), -5 VDC (2.50 A), -48 VDC (2.05 A)

Capacity: 54 unit loads

Capacity: 8 analog extension jacks

Signaling: Analog multiline telephone protocol (40 kbps)

Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with

analog IROB protectors) only

Capacity: 8 digital extension jacks, each with 1 or 2 extensions (each

extension is assigned an individual extension number)

Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D channel)

on a passive bus

Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair

(7–8) to an operator console with a DSS

Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with

MLX IROB protectors) service only

Capacity: 8 T/R extensions on 2-way voice transmission path with support for

telephones with message waiting lights, 2 TTRs

Ringing current: 75-Vrms, 20-Hz trapezoidal ringing superimposed on

-48 VDC.

REN: ≤ 1.0 per port

Disconnect signal: 900 ms (T/R short for analog modem, G3 fax, etc.)

Switchhook flash detection: 300–1200 ms

Loop resistance: Serves 2-wire loops to 1300 ohms, including extensions

dB loss1: 3dB (factory setting), 0dB if all calls are to another OPT station.

1 If one OPT station calls another OPT station, the loss values of the two OPT

stations are added resulting in transmission levels that are too low.008 OPT

modules (517D28) may be hardware configured to 0dB loss, however this

should only be done if all or the majority of calls from the OPT stations are

to other OPT stations. Setting the loss value to 0dB violates EIA-464-A-1

specifications. Contact Tier 4 before modifying the loss value settings of 008

OPT modules.

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Ordering Codes

Control Unit Modules

—Continued

Module Trunk Type Extension Type

012 (T/R) N/A Single-line telephones; Intuity AUDIX®;

Messaging 2000; T/R adjuncts (such as

answering or fax machine); analog data

devices (such as modems)

016 (T/R)1

1 For Release 4.0 and later systems only.

N/A Single-line telephones; Intuity AUDIX®;

Messaging 2000; T/R adjuncts (such as

answering or fax machine); analog data

devices (such as modems)

016 ETR2,3

2 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card.

3 For Release 7.0 and later systems only.

N/A, TTR All ports, when programmed for ETR:

MLS, ETR, Business Cordless 905, and

TransTalk MDC and MDW telephones.

Ports 11–16 when programmed for T/R:

any T/R device such as single-line

telephones; Intuity AUDIX®; Messaging

2000; T/R adjuncts (such as answering or

fax machine); analog data devices (such

as modems)

016 MLX2,3 N/A MLX extensions, including:

■MLX voice only

■MLX voice with Voice Announce to

Busy

■MLX voice and MFM with T/R adjunct

■MLX voice and MFM with SSA

■ISDN terminal adapter only

■Access device for data

communications between a PC on the

system and a high-speed Internet

connection, connection to remote

node LAN access server, or ISDN

router1

■CTI link4

■Videoconferencing systems using one

jack and 2B data feature or 2 jacks

with ISDN terminal adapters

(depending on video system)1

4 For Release 5.0 and later systems only.

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Specifications

Capacity: 12 T/R extensions on 2-way voice transmission path with support for

telephones with message-waiting lights, 2 TTRs

Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on

-48 VDC

REN: ≤ 4.0 per port

Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.)

Switchhook flash detection: 300–1200 ms

Capacity: 16 T/R extensions on 2-way voice transmission path with support for

telephones with message waiting lights, 4 TTRs

Power: 40-VDC, 600-ohm battery source

Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on

-48 VDC

REN: ≥ 4.0 per port

Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.)

Switchhook flash detection: 300–1200 ms

Capacity: 16 ETR station ports including 6 with T/R functionality and 4 TTRs.

First 10 ports are ETR ports only; remaining 6 ports can support either T/R or

ETR, but not both simultaneously

Power: -48V for ETR and -49V normal for T/R

Ringing current: 20/25 Hz balanced trapezoidal ring signal

REN: 2 per port

Off-hook detection: ≥18mA, ≤30ma, ≥20 msec for T/R; massage control for

ETR

On-hook detection: ≤14mA for T/R; massage control for ETR

T/R switchhook flash detection: 300-1200 ms

Capacity: 16 digital station ports

Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D channel)

on a passive bus

Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair

(7–8) to an operator console with a DSS

Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with

MLX IROB protectors) service only

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Control Unit Modules

—Continued

Module Trunk Type Extension Type

100D1

1 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card.

T1 or PRI T1 emulates 24 lines/trunks: loop-start,

ground-start, tie, and Direct Inward Dial

(DID; Hybrid/PBX mode only); can also

supply subscriber services. In Release 4.0

and later, T1 can also provide high-speed

(56K) data communications and digitally

emulated tie trunks for data

communications. PRI supports subscriber

services, allows high-speed digital data

communications, and includes special

features.

400 LS2

2 Although this MERLIN® II modules is supported, the following are

recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX,

800 GS/LS, and 800 GS/LS-ID.

Loop-start

and TTR 1 PFT telephone

400EM Tie trunk N/A

400 GS/LS Loop-start or

ground-start

and TTR

PFT telephone (button needed for

ground-start PFT telephone)

408 (LS-ATL)2Loop-start Analog multiline telephones; CMS; 1 PFT

telephone

408 GS/LS Loop-start or

ground-start Analog multiline telephones; CMS; 1 PFT

telephone with GS button

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Specifications

Capacity: 24 channels (“virtual” lines/trunks) for voice and analog data or for

digital data only (T1); or 23 B-channels for voice and data, and 1 channel used

for signaling (PRI). Supports networking in Release 6.0 and later systems,

Hybrid/PBX mode only.

Mode: Multiplexes up to 24 channels into 1 facility and demultiplexes 1 facility

into up to 24 channels.

Speed: Up to 64 kbps

Signaling: DS1 over 4-wire; Apparatus code earlier than 517M15, T1 uses

robbed-bit or common-channel; apparatus code 517M15 and later, common

channel is not an option for T1; PRI uses 23 B+D

Capacity: 4 loop-start lines/trunks for 2-way analog voice/data

communication, 4 TTRs

Signaling: Loop-start

Capacity: 4 analog tie trunks. Supports networking in Hybrid/PBX mode only

Method of completion: Automatic start, immediate-start, wink-start, or

delay-dial-start

Signaling: E&M type 1S, type 1C, type 5

Capacity: 4 ground-start and/or loop-start lines/trunks for 2-way analog voice/

data communication, 4 TTRs

Signaling: Loop-start or ground-start, optioned per port

Capacity: 4 loop-start lines/trunks for 2-way analog voice/data

communication, 8 extensions

Extension signaling: Analog multiline telephone (40 kbps)

Trunk signaling: Loop-start trunk, analog voice

Loop range: 1000 feet (305 m), in-building or in-range out-of-building

(with analog IROB protectors) only

Capacity: 4 ground-start and/or loop-start lines/trunks for 2-way analog voice/

data communication, 8 extensions

Extension signaling: Analog multiline telephone (40 kbps)

Trunk signaling: Loop-start or ground-start trunk (optional per port); voice

Loop range: 1000 feet (305 m), in-building or in-range out-of-building

(with analog IROB protectors) only

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Control Unit Modules

—Continued

Module Trunk Type Extension Type

408 GS/LS-

MLX1

1 For Release 2.0 and later systems only.

Loop-start or

ground-start 1 PFT telephone

408 GS/LS-ID-

MLX1,2

2 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card.

Loop-start or

ground-start 1 PFT telephone; Caller ID3

3 For Release 7.0 and later systems only.

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Specifications

Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension

jacks for MLX extensions, including:

■MLX voice only

■MLX voice with Voice Announce to Busy

■MLX voice and MFM with T/R adjunct

■MLX voice and MFM with SSA

■ISDN terminal adapter only

■Access device for data communications between a PC on the system and

a high-speed Internet connection, connection to remote node LAN access

server, or ISDN router1

■CTI link2

■Videoconferencing systems using one jack and 2B data feature or 2 jacks

with ISDN terminal adapters (depending on video system)1

Extension signaling: BRI S/T protocol (two 64-kbps B channels, one

16-kbps D-channel) on a passive bus

Trunk signaling: Loop-start or ground-start trunk (optional per port), analog

voice

Loop range: 3000 feet (914 m), in-building or in-range out-of-building

(with MLX IROB protectors) only

Protocol: Requires calling name (R7.0 and later) and/or number identification

service from central office

1 For Release 4.0 and later systems only.

2 For Release 5.0 and later systems only.

Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension

jacks for MLX extensions, including:

■MLX voice only

■MLX voice with Voice Announce to Busy

■MLX voice and MFM with T/R adjunct

■MLX voice and MFM with SSA

■ISDN terminal adapter only

■Access device for data communications between a PC on the system and

a high-speed Internet connection, connection to remote node LAN access

server, or ISDN router1

■CTI link2

■Videoconferencing systems using one jack and 2B data feature or 2 jacks

with ISDN terminal adapters (depending on video system)1

Extension signaling: BRI S/T protocol (two 64-kbps B channels, one

16-kbps D channel) on a passive bus

Trunk signaling: Loop-start or ground-start trunk (optional per port), analog

voice

Loop range: 3000 feet (914 m), in-building or in-range out-of-building

(with MLX IROB protectors) only. If adjuncts (MFM or DSS) are used, auxiliary

power must be in place

Protocol: Requires calling name (R7.0 and later) and/or number identification

service from central office

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Control Unit Modules

—Continued

Module Trunk Type Extension Type

800 (LS)1

1 Although this MERLIN® II module is supported, the following are

recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX,

800 GS/LS, and 800 GS/LS-ID.

2 For Release 3.0 and later systems only.

3 The system software recognizes the MERLIN LEGEND Mail VMS module

as a 012 (T/R) module. Even though the module has a maximum of 7 T/R

internal ports, including the modem jack, it uses 12 ports of capacity in any

of its three configurations.

Loop-start 2 PFT telephones

800 DID Direct Inward

Dialing

and TTR

N/A

800 GS/LS Loop-start or

ground-start

and TTR

2 PFT telephones with GS button (if using

GS lines/trunks)

800 GS/LS-ID1,2 Loop-start or

ground-start 2 PFT telephones; Caller ID (loop-start

trunks only), if you subscribe to caller

identification from the local telephone

company, displays the number of incoming

callers, and in R7.0 and later, the name of

incoming callers as well, on MLX, MLS, and

ETR display telephones

800 NI-BRI1T1 NI-BRI

interface Voice, data, video, and other services at 64

kbps over standard ISDN lines/trunks

MERLIN

LEGEND Mail

007 MLM3

none Supports: MERLIN LEGEND Mail Voice

Messaging System; resides on this module

and the internal T/R jacks can be used only

for this application

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Specifications

Capacity: 8 loop-start lines/trunks for 2-way analog voice/data

communications, 2 PFT telephones

Signaling: Loop-start

Capacity: 8 lines/trunks, 2 TTRs

Transmission: Incoming calls only; 2-way (1-pair) fixed impedance to DID

trunks; no outgoing calls

Signaling: Loop-reverse battery; wink-start or immediate-start; accepts touch-

tone dialing

Capacity: 8 ground-start and/or loop-start lines/trunks

Signaling: Loop-start or ground-start

Capacity: 8 ground-start and/or loop-start lines/trunks; 2 TTRs

Signaling: Loop-start or ground-start

Protocol: Requires calling name (R7.0 and later) and/or number identification

service from central office

Capacity: 8 BRI facilities, each with 2 B-channels (“virtual” lines) for voice and

data and 1 channel used for signaling

Speed: Up to 64 kbps

Signaling: ISDN Basic Rate 2B+D

Capacity: 7 internal, system-defined T/R jacks; 2 TTRs; internal remote

maintenance device; serial port for PC connection

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\

Adjunct Summary

Equipment

Type Specifications

Lucent

Technologies

Products

Alerts (AC)1

1 Cannot be connected to a QCC.

■Any audible or visual alert that

operates on 20–30 Hz ringing

signals.

■Associated with a specific extension

(supplemental alert) or works on a

programmed trunk port (external

alert).

External

Ringer—Loud

External Ringer

Alerts (DC) ■Any audible or visual alert that

operates on 48-VDC signals.

■Associated with a specific extension

(supplemental alert) or works on a

programmed trunk port (external

alert).

Note: 48-VDC is supplied via the white/

green pair on an MFM in SSA mode or

an analog SSA device

Alert bell

Alert horn

Alert strobe

Alert chime

Alert deluxe horn

Alert switch

Answer/

record

machine1

■Industry-standard machine.

■Low ringer equivalence (less than

0.15 or (4.02 total REN for T/R port.)

■Ability to recognize 600-ms

disconnect signal or other means of

automatic disconnect (such as voice

reset disconnect timer, fixed

recording time).

2 Latest 012 T/R Module (517H13).

Model 1300

Answering

Machine

Model 1531

Remote Answering

System telephone

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Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack1

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓✓✓

✓ ✓✓

✓✓✓

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Ordering Codes

Adjunct Summary—

Continued

Equipment

Type Specifications

Lucent

Technologies

Products

Cordless

Telephone1

1 Cannot be connected to a QCC.

■Must have touch-tone dialing

capability when connected via

MFM; rotary or touch-tone dialing

can be used on T/R port.

■Single line.

5650 Cordless

Telephone

5481 Cordless

Telephone

5552 Cordless

Telephone

Credit Card

Verification

Terminal1

■Must have touch-tone dialing

capability when connected via

MFM; rotary or touch-tone dialing

can be used on T/R port.

N/A

Dial Dictation1 ■A device that requires contact

closure can be used on LS/GS line

jack only with UPAM.

N/A

Direct Station

Selector

■A maximum of 2 DSSs can be

connected to an operator console.

■A 329A power unit must be added to

an operator console having 2 DSSs.

■Connects to DSS jack on operator

console.

Direct Station

Selector (DSS)

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Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack1

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓ ✓ ✓

✓ ✓

✓ ✓ ✓ ✓

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Adjunct Summary

—Continued

Equipment

Type Specifications

Lucent

Technologies

Products

Fax1

1 Cannot be connected to a QCC.

■Must have touch-tone dialing

capability when connected via

MFM; rotary or touch-tone dialing

can be used on T/R port.

■Industry-standard analog interface.

Group Calling

Delay

Announcement1

■Industry-standard announcement

device.

■Must provide automatic disconnect.

■Each calling group can have its own

announcement (maximum 32). For

Release 5.0 and later systems,

each calling group can have 10

primary announcement devices and

1 secondary announcement device.

■A device can provide delay

announcement for more than one

group.

Model 1330

Answering

Machine

Digital

Announcement

Device, Model

18A for single

unit; Model 15A

for 4-port unit

Hands-Free

Unit

■For use with analog multiline

telephones.

■Connects directly to telephone.

502A

Headset for

analog multiline

telephone

N/A Starset

Mirage

Supra

Supra NC

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Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack1

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓

(can also use

008 OPT

Extension

Jack)

✓

✓✓

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Adjunct Summary

—Continued

Equipment

Type Specification

Lucent

Technologies

Products

Headset for MLX

telephone (N/A) Starset

Mirage

Supra

Supra NC

Headset

Adapter

■Connects directly to telephone

OTHER jack.

Loudspeaker

Paging

■External paging system using

DTMF signaling connected to LS

or GS line jack.

■CPE paging systems require an

interface unit; if CPE has 2-wire

input, the PagePal interface

(5335-700) can be used.

PagePac Plus

Amplicenters D20,

D100, D300

PagePac Plus

Controller

PagePac 6

PagePac 6 Plus

Message

Waiting

Indicator

■For single-line telephones.

■Connects directly to telephone.

Z34A (PEC 3 1032)

Modem ■If the modem supports touch-

tone dialing via the associated

data terminal, the keyboard can

be used for dialing.

■If the modem does not support

touch-tone dialing, an associated

basic (single-line) telephone can

be used for dialing.

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Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack1

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓

✓

✓ ✓ ✓

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Ordering Codes

Adjunct Summary

—Continued

Equipment

Type Specifications

Lucent

Technologies

Products

Music-On-Hold1

1 If you use equipment that rebroadcasts music or other copyrighted

materials, you may be required to obtain a copyright license from and pay

license fees to a third party, such as the American Society of Composers,

Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or

you can purchase a Magic on Hold system, which does not require you to

obtain such a license, from Lucent Technologies or an authorized dealer.

■Any FCC-registered 8-ohm music

source or recorded announcement

device.

Magic On Hold

Speakerphone ■Connect directly to telephone.

■For single-line telephones only.

203A

(PEC 3131-008)

SMDR Printer ■Connects to upper RS-232-C jack

on processor module.

■Must be located within 50 feet

(15 m) of control unit or use ADU

to extend distance.

CAT Terminal

printers

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Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack1

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓2

2 Music Coupler required (PEC 61398).

✓

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Power Supply Unit Load Requirements

Power Supply Unit Load Requirements

Unit Load Calculation Rules

Mode Installed

Modules Calculation

Hybrid/PBX,

Modified Key,

or

Behind Switch

61

1 The 391A1 and 391A2 power supply units generally support 6 modules

of any type in Hybrid/PBX mode. However, if all 6 carrier slots meet the

following conditions, the unit load total may exceed 48:

Only MLX or analog multiline station modules are installed.

More than 45 MLX-20L or 34-button analog multiline telephones are

installed.

The 391C1 and 391A3 power supplies have maximum ratings of 96 and 72

unit loads respectively. Use these power supplies in place of a 391A1 or

391A2 on systems where unit loads will exceed 48.

Not required.

Square Key

or

Behind Switch

4 or fewer2

2 The 391A1 power supply unit generally supports 4 modules of any type in

Square Key mode.

Not required.

Square Key

or

Behind Switch

5 or more Use the “Unit Load Rating of System

Modules” table and instructions below to

determine the estimated unit loads (ULs):

■If the ULs < 96 and the 391C1power

supply is used, or the ULs < 72 and the

391A3 power supply is used, then no

calculation is required. If a 391A1 or

391A2 power supply is used and the

ULs > 48, then replace the power

supply with a 391C1 power supply.

■If ULs > 96, reconfigure the system so

that the total ULs does not exceed 96

per carrier.

For more information on unit load

calculation, refer to Appendix F of

System

Planning

.

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Power Supply Unit Load Requirements

Power Supply Unit Load

Requirements

—Continued

Unit Load Rating of System Modules

Module Unit Load Module Unit Load

008 12.0 408 GS/LS 12.0

008 MLX 13.5 408 GS/LS-ID-MLX 12.0

008 OPT 8.0 408 (LS) 12.0

012 T/R 7.21

1 012 modules older than 517H13 may have a unit load up to 8.4.

412 LS/ETR 18

016 ETR 24 800 GS/LS 0.0

016 T/R 12.8 800 GS/LS-ID 0.0

100D (DS1) 0.0 800 (LS)2

2 This is a MERLIN II loop-start-only module that can be used in the MERLIN

LEGEND Communications System.

0.0

400 GS/LS/TTR 0.0 800 DID 8.0

400 (LS)2 0.0 800 NI-BRI 0.0

400EM 8.0 Processor 0.0

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Power Supply Unit Load Requirements

Power Supply Unit Load

Requirements

—Continued

Unit Load Rating of System Trunks,

Telephones, and Adjuncts

Network Access Trunks1 Unit Load

DID 1.0

DS1 0.0

GS/LS 0.0

Tie 1.4

Telephones

MLX-5, MLX-5D .9

MLX-10, MLX-10D, and MLX-10DP 1.2

MLX-16DP 1.5

MLX-28D 1.7

MLX-20L 1.6

BIS-10 1.1

BIS-22 and BIS-22D 1.3

BIS-34 and BIS-34D 1.5

MLC-5 0.0

MDC 9000 0.0

MDW 9000 0.0

5-Button 0.8

10-Button Basic 1.1

10-Button HFAI 1.2

34-Button Basic 1.1

34-Button DLX 1.7

34-Button BIS 1.4

34-Button BIS/DIS 1.4

ETR-6 0.8

ETR-18 0.9

ETR-18D 1.0

ETR-34D 1.0

MLS-6 0.7

MLS-12 0.8

MLS-12D 0.8

MLS-18D 0.8

MLS-34D 0.9

Single-line telephone 0.7

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Power Supply Unit Load Requirements

Optional Equipment

EICON board (CTI link interface in NetWare server) 0.0

EICON DIVA 2.1or later board

(CTI link interface in Windows NT platform) 0.0

DSS console2 0.9

MFM3 1.3

General Purpose Adapter 1.0

Hands-Free Unit 1.0

Headset adapter 1.0

1 Unit loads are computed per trunk.

2 Up to 2 DSS consoles (one DSS per MLX-28D or MLX-20L) can be powered

from each control unit carrier. For example, a 3-carrier system can have 6

system operator positions, each with one DSS powered from the control

unit.

3 The MFM is powered by an individual wall power unit located at the station.

Unit Load Rating of System Trunks,

Telephones, and Adjuncts (Continued)

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Power Supply Unit Load Requirements

System Feature Availability by Operating Mode

Mode

Feature PBX Key Behind

Switch

Account Code Entry ✓✓✓

Authorization Codes ✓✓✓

Automatic Maintenance Busy ✓✓✓

Automatic Route Selection ✓

Callback ✓✓✓

Calling Restrictions ✓✓✓

Centralized Voice Messaging ✓

Centrex Transfer via Remote Call

Forwarding ✓✓✓

Coverage ✓✓✓

Coverage VMS Off ✓✓✓

CTI Link ✓

Delayed Ring interval ✓✓✓

Direct Inward Dialing ✓

Direct-Line Console options ✓✓✓

Direct Voice Mail ✓ ✓

Directory ✓✓✓

Extension Status ✓✓✓

Forced Account Code Entry ✓✓✓

Group Calling1✓✓✓

Headset Status ✓✓✓

Hold disconnect ✓✓✓

Inside dial tone ✓✓✓

Labeling ✓✓✓

Language selection ✓✓✓

Loudspeaker Paging ✓✓✓

Microphone Disable ✓✓✓

Night Service ✓✓✓

Paging groups ✓✓✓

Park ✓✓✓

Pickup groups ✓✓✓

Pools (trunk groups) ✓

Queued Call Console options ✓

Recall interval ✓✓✓

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Power Supply Unit Load Requirements

System Feature Availability by Operating Mode

—Continued

Mode

Feature PBX Key Behind

Switch

Reminder Cancel ✓✓✓

Remote Access ✓✓✓

Remote Call Forward ✓✓✓

Service Observing ✓✓✓

Station Message Detail Recording ✓✓✓

System Numbering ✓✓✓

System Restart ✓✓✓

System Speed Dial ✓✓✓

Tandem Trunking ✓✓✓

Toll Type ✓✓✓

Touch-tone or rotary signaling ✓✓✓

Transfer options ✓✓✓

Uniform Dial Plan (UDP) ✓

Voice Announce ✓✓✓

1 Non-local members may be assigned to calling groups in PBX mode only.

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Telephone and Operator Console Features

Telephone and Operator Console Features

K Key mode

P Hybrid/PBX mode

B Behind Switch mode

Feature Program

Code Feature

Code

Account Code Entry

*82

82

+ code

Alarm1

*759

Authorization Code

*80

80

+ code

Auto Answer All

*754

Auto Answer Intercom

*753

Auto Dial

Inside (ext., group, zone)

Outside

*22

+ ext. no.

*21

+ tel. no.

Automatic Line Selection

Begin Sequence

End Sequence

*14

**14

Barge-ln1,2

1 System operator feature only.

2 Centralized telephone programming only.

*58

Callback

Automatic

On

Off

Selective

Cancel selective

*12

**12

*55

55

*55

(single-line sets only)

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB KP KPB KPB KPB KPB

KPB KPB KPB

KPB KPB KPB KP KPB KPB KPB KPB

KPB

KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KP KPB KPB KPB KPB

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Telephone and Operator Console Features

\Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Caller ID (name/number toggle)

*763

763

Call Waiting

On

Off

Call Waiting Pickup

*11

**11

87

Camp-On

*57

57

Conference

*772

772

Contrast

Coverage

Receiver buttons

Group

Primary

Secondary

Sender buttons

Cover inside & outside calls

Cover outside calls only

Coverage Off

Coverage VMS Off

*42

+ ext. no.

*40

+ ext. no.

*41

+ ext. no.

*48

**48

*49

*46

Data Status

*83

+ ext. no.

Direct Voice Mail

*56

56

+ ext. no.

Directory

System Directory

Extension Directory

Personal Directory

(system programming)

(display only)

(display only)

Do Not Disturb

*47

Drop

*773

773

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

B B B B B KPB KPB

KPB KPB KPB KPB

KPB KPB KPB

KPB

KPB

KPB

KPB

KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KP KP KP KP KP KP KPB KPB

KPB

KPB KPB

KPB KPB

KPB

KPB

KPB KPB KPB KPB KPB KPB KPB

B B B B B KPB KPB

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Telephone and Operator Console Features

Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Extension Status

Direct-Line Console1

Status Off

Status 1

Status 2

Telephones

(rooms or agents)

Status Off

Status 1

Status 2

1 System operator feature only.

*760

*761

*762

*45

*44

760

+ DSS button

761

+ DSS button

762

+ DSS button

*44

45

44

Feature button

*20

Forward and Follow Me

Activate

Forward (inside)

Remote Call Forward

Follow Me

Cancel

At originating extension

At destination extension

Cancel one

Cancel all

*33

*33

33

+ ext. no.

33

+ tot. no. +

#

34

+ ext. no.

33

+ own ext. no.

*34

+ ext no.

*34*

Group Calling

In-Queue Alarm button

Calling group supervisor

Enter supervisor mode1

Exit supervisor mode1

Available (ES Status 2)

Unavailable (ES Status Off)

Calling group members

Sign in (Available)

Sign out (Unavailable)

After-call work state (CMS only)

*22

+ calling

group ext. no.

*762

*760

*44

*45

32

+ Hold

32

+ Drop

762

+ DSS button

760

+ DSS button

44

*44

45

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB KPB

KPB

KPB KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB

KPB

KPB

KPB

KPB

KPB

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Telephone and Operator Console Features

Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Group Page Auto Dial button

*22

+ paging

group ext. no.

Headset Options

Auto Answer

Hang Up1

Mute (Headset/Handset)

Status

1 Centralized telephone programming only.

*780

*781

*783

*782

Hold

Hold Release

771

**

Intercom buttons

Assign buttons1

ICOM (Default Ring)

ICOM Originate Only

Change button type

Place Ring

Place Voice

*16

*18

**19

*19

Language

English

French

Spanish

790

791

792

Last Number Dial

*84

84

Messaging

Leave Message

After calling

Without calling

Cancel message left

Message LED off (for non-display

telephones

Message operation mode (for

ETR, MLS and analog multiline

display telephones)2

Posted Message

Send/Remove Message3

2 Used to enter/exit Message operation mode. MLS and analog multiline

telephones return to normal call handling after 15 seconds if the user has no

messages. If an MLS or analog multiline telephone user has messages, the

user must delete the messages or use the feature code or programmed

button to exit Message operation. For ETR telephones, the feature code or

programmed button must be used to exit Message operation mode

regardless of whether the user has messages.

3 Display telephones only. Programming and feature codes are used with

analog multiline telephones only.

*25

*54

*54

*751

*38

25

53

+ ext. no.

*53

+ ext. no.

54

54

38

+ ext. no.

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB

B

BB

BB

B B B

BB

BKPB

BKPB

B

K B K B K B

K B

K B

K B K B K B K B

KPB

KPB

KPB

KPB

KPB KPB KPB KPB KPB

KPB KPB KPB K P KPB KPB KPB KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

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Telephone and Operator Console Features

Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Messaging (continued)

Receiving messages

Delete Message1

Next Message1

Return Call1

Scroll1

1 Display telephones only. Programming and feature codes are used with

analog multiline telephones only.

*26

*28

*27

*29

26

28

27

29

Night Service2

2 System operator feature only.

*39

39

Notify

Send

Receive

*757

+ ext. no.

*758

+ ext. no.

Park

*86

Park Zone Auto Dial2

*22

+ Park Zone

Personal Speed Dial

#

+ (

01-24

) +

*21

+ tel no. +

##

01-24

Personalized Ringing

*32

+ ring (1–8)

Pickup

General use

Specific extension

Specific line

Group

*9

*9

+ ext. no.

*9

+ line no.

*88

9

+ ext. no.

9

+ line no.

88

Position Busy2

*750

Privacy

On

Off

*31

31

*31

Recall

*775

775

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB K P KPB KPB KPB KPB

KPB KPB KPB KPB KPB

KPB K P KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB K P KPB KPB KPB KPB

P

KPB KPB KPB K P KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

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Telephone and Operator Console Features

Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Reminder Service

Set 1

1English only: time is 12-hour (0100–1259 + 2(A) or 7(P). French and

Spanish: time is 24-hour (0000–2359).

*81

81

+ time

Operator Set2

2 System operator feature only.

81

+ ext. no. + time1

Cancel

**81

*81

Operator Cancel2

*81

+ ext. no.2

Missed2

*752

Ringing/Idle Line

Preference

On

Off

*343

*344

Ringing Options

Individual lines

Immediate ring

Delay ring

No ring

All lines

Immediate Ring

Delay Ring

No Ring

Abbreviated Ring

On

Off

Send Ring (Shared SA)

On

Off

*37

*36

*35

*347

*346

*345

*341

*342

*15

**15

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Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

KPB

P

KPB

P

KPB

P P

KPB

P

KPB

P

KPB

P

KPB

P

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Telephone and Operator Console Features

Telephone and Operator Console Features

—Continued

Feature Program

Code Feature

Code

Saved Number Dial

*85

Send/Remove Message1

1 System operator feature only.

*38 38

+ ext. no.

Service Observing1,2

2 MLX telephones only. Cannot be a QCC or CTI link.

*59

+ ext. no.

Signaling (manual)

*23

+ ext. no.

System Access buttons3

Assign buttons

SA (Default Ring)

SA Originate Only

Shared SA

Change type

(SA or Shared SA)

Ring

Voice

3 Centralized telephone programming only.

*16

*18

*17

+ primary ext. no.

**19

*19

System Speed Dial

*24

+ code

(

600-729

)

600-729

Transfer

*774 774

Voice Announce

On

Off

VA on Idle Only

(MLX telephones only)

*10

**10

*130

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109

Telephone and Operator Console Features

MLX-5D,

MLX-10D MLX-16DP,

MLX-28D MLX-20L Single-

Line MLX-5,

MLX-10

Analog

Multiline1

1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

ETR MLS

KPB KPB KPB KPB KPB KPB KPB

KPB KPB KPB KPB KPB

KPB KPB KPB KPB

KPB KPB KPB KPB KPB KPB KPB

P P P

P

P

P

P P P P

KPB KPB KPB K P KPB KPB KPB KPB

B B B B B KPB KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB

KPB KPB

KPB KPB

KPB

MERLIN LEGEND Communications System Release 7.0

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Reference Documents

Reference Documents

Document Number Title

System Documents

555-670-100

Customer Documentation Package

1

1 The MERLIN LEGEND Customer Documentation Package consists of the

paper versions of the

System Manager’s Quick Reference

, the

Feature

Reference

, and

System Programming

.

555-670-110

Feature Reference

555-670-111

System Programming

555-670-112

System Planning

555-670-113

System Planning Forms

555-670-116

Pocket Reference

555-670-119

System Manager’s Quick Reference

555-661-150

Network Reference

555-670-800

Customer Reference CD-ROM

2

2 The Customer Reference CD-ROM contains the

System Manager’s Quick

Reference

, the

Feature Reference

,

System Programming

, and the

Network

Reference

.

Telephone User Support

555-660-120

Analog Multiline Telephones User’s Guide

555-660-122

MLX

Display Telephones User’s Guide

555-660-124

MLX-5 and MLX-10 Nondisplay Telephones

User’s Guide

555-660-126

Single-Line Telephones User’s Guide

555-660-138

MDC and MDW Telephones User’s Guide

555-630-150

MLX-5D, MLX-10D and MLX-10DP

Display Telephone Tray Cards (5 cards)

555-630-151

MLX-5 and MLX-10 Nondisplay Telephone

Tray Cards (6 cards)

555-630-152

MLX-28D and MLX-20L Telephone Tray Cards

(5 cards)

555-630-155

MLX-16DP Display Telephone Tray Cards (5 cards)

555-670-122

MLS/ETR Tray Cards

System Operator Support

555-660-132

Analog Direct-Line Consoles Operator’s Guide

555-660-134

MLX Direct-Line Consoles Operator’s Guide

555-660-136

MLX Queued Call Console Operator’s Guide

Miscellaneous User Support

555-661-130

Calling Group Supervisor and Service Observer

User Guide

555-650-105

Data and Video Reference

Documentation for Qualified Technicians

555-670-140ADD

Installation, SPM, Maintenance and Troubleshooting

Supplement

Toll Fraud Security

555-025-600

BCS Products Security Handbook

Within the continental United States, these documents can be ordered from the

Lucent Technologies Customer Information Center by calling 1-800-457-1235

from within the continental United States, or 317-322-6791 from outside the

United States.

MERLIN LEGEND Communications System Release 7.0

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Reference Documents

Maintenance Error Codes

Technical Addendum

Error

Code Description Action

0001 TIMEOUT COLD START:

System programming OK.

No action required; however, if

problem persists, troubleshoot

the processor.

0002 POWER UP WARM START:

System programming OK.

No action required; however, if

problem persists, troubleshoot

the processor.

0003 SOFTWARE COLD START:

System programming OK.

If problem persists, troubleshoot

the processor.

0004 SOFTWARE WARM START:

System programming OK.

If problem persists, troubleshoot

the processor.

0005 Reset - DIAGNOSTIC

SWITCH:

0006 INCOMPLETE COLD START:

System cold-started while

restart in progress.

If problem persists, troubleshoot

the processor.

0007 SANITY TIMEOUT RESET:

Faulty software, module, carrier,

or processor sanity timer.

Check module and/or

processor.

0008 MAX RESET COUNT

EXCEEDED:

System cold-started because of

too many warm starts.

If problem persists, troubleshoot

the processor.

0009 FRIGID START:

System restarted and initialized to

defaults; also logged after System

Erase.

If processor was removed while

in use, system may perform

frigid start because of loss of

system programming. Restore

system as described in

System

Programming and Maintenance

(SPM)

.

000A POWER UP COLD START:

RAM failure in processor; system

programming OK.

If problem persists, check

processor.

000B CARD

INSERTED/REMOVED:

None.

000C SLOT STREAM CNT

EXCEEDED:

Slot generated excessive

interrupts.

If problem persists, check

module.

000D FMWR NOT IN STANDBY

MODE:

Module firmware not in standby

mode.

If problem persists, check

module.

000E COMMAND BUFFER FULL:

If problem persists, check

processor and module.

000F

T

ASK RUNNING TOO LONG

None; if problem persists, check

processor.

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Maintenance Error Codes

—Continued

Technical Addendum

Error

Code Description Action

0010 INVALID SLOT

INTERRUPT:

Cannot determine module

responsible for interrupt.

Check modules and replace if

necessary; if problem persists,

check processor.

0011 STACK OVERFLOW:

Processor problem.

Check processor.

0012 INVALID RESET FLAG:

Processor problem.

Check processor.

0013 DUART STREAMING INT:

Processor problem.

Check processor.

0014 PROCESSOR ERR

INTERRUPT:

Processor problem.

Check processor.

0015 MODULE MISMATCH:

Module inserted into wrong slot.

Change system

programming for proper module

or install proper module.

0016 POWER UP COLD START:

Module dual port ram failure;

system programming OK.

If problem persists, check

module for slot indicated.

0017 REAL TIME CLOCK FAULT:

Date and/or time incorrect or

unreadable.

If problem persists, replace

processor module.

0018 RTC COLD START:

This error is not displayed.

0019 RESET TIME & DATE:

System cold-starts because real-

time clock chip is not working

correctly.

If problem persists, replace

processor module.

0401 ABK CARD NOT INSERTED:

PCMCIA memory card for

translation is not inserted.

Insert a translation card or an

unformatted card.

0402 ABK INCORRECT CARD

TYPE:

PCMCIA memory card for non-

translation is inserted.

Remove current card and insert

a translation card or an

unformatted card.

0403 ABK CARD WRITE-

PROTECTED:

Translation card has write-

protected switch on.

Turn write-protection switch to

off. If problem persists, try

another card. If still not working,

replace processor module.

0404 ABK EXTENSION BUSY:

A station is in program,

administration, or maintenance

mode.

Wait until station changes

mode.

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Maintenance Error Codes

—Continued

Technical Addendum

Error

Code Description Action

0405 ABK FAULTY CARD:

Unknown cause of a bad card.

Reset card and retry. If problem

persists, try another card. If still

not working, replace processor

module.

0801

and

1C07

and

5801

CTI LINK DELETED:

A board renumber or slot restore

moved the CTI link to an

unacceptable port and the system

has removed the link.

Check that the following are

true:

■The system is in Hybrid/

PBX mode.

■The link is on an 008 MLX

or 408 MLX board.

■The MLX board firmware

vintage is not 29.

■The extension is not an

operator position.

■An MLX telephone is not

connected to that port.

■Board renumber has not

moved the MLX extension

to the system programming

port.

0C01 NO I-VMS PORT IN SERV:

vms machine may be down.

None

0C02 DID INTERDIGIT

TIMEOUT:

Noisy line or central office

problem.

None; if problem persists, check

DID line and inform Central

Office, if necessary.

0C03 ALL TTRs UNAVAILABLE:

System needed to use a TTR, but

one was not available for any and

all reasons including: in use, not

physically present, out of service.

Check count and first and last

occurrences to determine if

error occurs too frequently. If so,

check to see if you can add

TTRs to the system.

If prompt out of queue is active,

shorten the delay

announcement message length.

If prompt out of queue feature

and secondary

announcement(s) are active,

increase the interval between

the announcements.

If you reprogram the delay

announcement device, recheck

it to verify that the problem no

longer exists.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

0C04 MWL Fac Timeout:

Two consecutive messages to

update Message Waiting lights

have been sent across the private

network for the same tandem trunk

and have not been acknowledged.

When this happens three times,

the error becomes permanent. The

alarm remains in the log until a

message is acknowledged or five

days pass.

Check the error log for additional

error codes. If the error log also

contains errors indicating problems

with the 100D and/or 400EM

module, troubleshoot the 100D and/

or the 400EM module (see Chapter

4 of

Maintenance and

Troubleshooting)

.

If the 100D and/or the 400EM

module are functioning properly,

troubleshoot the trunks using

instructions in Chapter 5 of

Maintenance and Troubleshooting

.

0C05 MWL Delivery Delay:

A message to update the Message

Waiting lights has exceeded the

time period for delivery. A transient

alarm occurs after one minute, and

a permanent alarm occurs after 15

minutes. The alarm remains in the

error log until a message is

delivered or five days pass.

Check the error log for additional

error codes. If the error log also

contains errors indicating problems

with the 100D and/or 400EM

module, troubleshoot the 100D and/

or the 400EM module using

instructions in Chapter 4 of

Maintenance and Troubleshooting

.

If the 100D and/or the 400EM

module are functioning properly,

troubleshoot the trunks using

instructions in Chapter 5 of

Maintenance and Troubleshooting

.

Check that the system receiving the

message had enough TTRs to

handle the volume of calls. Check

the error log on the sending system

and then on the receiving system.

More facilities or TTRs may be

needed.

1C01 POOL M-BUSY EXCEEDS

50%:

more than half the trunks in pool

are busy.

Check trunk.

1C02 DPR TEST NOT COMPLETED:

Slot did not complete initializing.

1C03 FW UPGRADE ATTEMPT:

No action required.

1C04 FW UPGRADE COMPLETE

No action required.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

1C05 INVALID FMW 29

DETECTED:

Incompatibility problem; specified

video endpoint or UDM is

connected to an 008 or 408 MLX

module with firmware of vintage

0x29.

Replace 008 or 408 MLX module

with one of another firmware

vintage. Retire permanent alarm

manually.

1C06 BAD BOARDS IN SYSTEM:

At least one incompatibility

problem of type HER 0x1C05

detected. Turns on red LED on

processor.

Replace 008 or 408 MLX module

with one of another firmware

vintage. Retire permanent alarm

manually.

1C07

See error code 0801

2C01 T1 ACCESS VIOLATION:

T1 services (channels-voice/

data) programmed incorrectly.

Check facility provisioning and re-

administer channels for voice or

data. Ensure that T1 data facilities

are accessed from data terminals

only (such as UDMs or desktop

video systems) and that T1 voice

facilities are accessed from

telephones only (such as MLX

telephones).

2C02 Bearer Capability

Incompatibility:

A 64 kbps clear-channel data call

was routed to a facility that does

not have sufficient bandwidth to

handle the call.

Verify that the ARS or UDP routing

tables route a data call to a DS1

facility. Check the DS1 Type

administration item for the specified

facility. If the programmed value is

T1, the caller must initiate a 56 kbps

call. Check the DS1 Suppression

administration item for the specified

facility. If the programmed value is

AMI-ZCS, the caller must initiate a

56 kbps call.

3001 ALARM TABLE FULL:

error logs are full; turns on

processor led.

Correct indicated errors, and then

remove entries from the transient

system error log. If problem

persists, cold-start the system.

SysProgram

→

System

→

Restart

4401 USER REQUESTED SYS

ERASE:

Logged after System Erase. If

System Erase is successful, this

error is removed immediately.

If error remains in transient log,

repeat System Erase. If problem

persists, check processor.

4402 USER REQST

UPGRD/INSTALL:

None.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

4C01 POOL EMPTY:

System needed to use a trunk in

a pool but no trunks were

physically present in the pool—

i.e., all of the boards were

removed from the system.

Replace boards.

4C02 POOL BUSY:

System needed to use a trunk in

a pool. Trunks are physically

present; however, none are idle

and available for use—i.e., they

may be in use or out of service.

4C03 POOL BUSY &/OR OOS:

System needed to use a trunk in

a pool. Trunks are physically

present; some may be busy but

some are idle. However, the idle

trunks are not in service.

Restore if out of service.

5801

See error code 0801

5802 Board Renumber

Board renumber took place.

If the system is functioning

properly, simply remove the error

from the Transient Error Log. If the

system is not functioning properly,

check the Transient Error Log to

verify that a board renumber took

place. Then compare the system’s

previous configuration to the one

after board renumbering to

determine if the board renumber

caused logical IDs to shift.

6C01 DS1 LOSS OF SIGNAL

ALARM:

Service on link has been lost.

Usually no action. Check T1

facility. If problem persists, contact

NSAC Tier III.

6C02 DS1 BLUE ALARM:

All 1s being received; service on

link has been lost.

Usually no action. Check T1

facility. If problem persists, contact

NSAC Tier III.

6C03 DS1 RED ALARM:

Invalid framing information on

incoming signal; service on link

has been lost.

Usually no action. Check T1

facility. If problem persists, contact

NSAC Tier III.

6C04 DS1 YELLOW ALARM:

Far end of network interface has

lost frame synchronization;

service on link has been lost.

Usually no action. Check T1

facility. If problem persists, contact

NSAC Tier III.

6C05 DS1 LOSS OF

MULTIFRAME:

Service on link has been lost.

Usually no action. Check T1

facility. If problem persists, contact

NSAC Tier III.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

6C06 DS1 REMOTE MULTIFRAME:

Far end of network interface is

experiencing loss of multiframe;

service on link has been lost.

Usually no action. Check T1

facility. If problem persists,

contact NSAC Tier III.

6C07 DS1 MAJOR ALARM:

Average bit error rate exceeds

10E-3; service on link has been

lost.

Usually no action. Check T1

facility. If problem persists,

contact NSAC Tier III.

Maintenance

→

Slot

→

Error Events

→

Current hr

6C08 DS1 MINOR ALARM:

Average bit error rate exceeds

10E-6.

Usually no action. Check T1

facility. If problem persists,

contact NSAC Tier III.

Maintenance

→

Slot

→

Error Events

→

Current hr

6C09 DS1 MISFRAME ALARM:

Misframe count reached 18.

Usually no action. Check T1

facility. If problem persists,

contact NSAC Tier III.

Maintenance

→

Slot

→

Error Events

→

Current hr

6C0A DS1 SLIP ALARM:

Slip count reached 88.

Usually no action. Check T1

facility. If problem persists,

contact NSAC Tier III.

Maintenance

→

Slot

→

Error Events

→

Current hr

6C0B HARDWARE INOPERATIVE:

Hardware not operating properly.

If this is the only 100D module or

800 NI-BRI module, or if this is the

designated clock module, its tdm

bus clock generator was not

activated.

A Busy-Out/Restore or Reset/

Restore may clear problem. If

problem persists, contact NSAC

Tier III.

6C0C BRI LOSS OF SYNC:

Service on link has been lost.

Usually none; check BRI facility.

If problem persists, contact

NSAC Tier III.

6C0D BRI SLIPS > 88:

Slip count > 88. Service on link is

still operative.

Usually none; check BRI facility.

If problem persists, contact

NSAC Tier III.

6C0E BRI NET REQUESTED

CCRCs:

Outgoing signal to the network

does not have valid framing

information. Service on link is still

operative.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

6C0F BRI NET DEACTIVATE:

Layer 1 of the link is down. Service

on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

6C10 BRI NET INV 2B+D LB ACT:

Service on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

6C11 BRI NET INV B1 LB ACT:

Service on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

6C12 BRI NET INV B2 LB ACT:

Service on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

6C13 BRI NET INV IL LB ACT:

Service on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

6C14 BRI NET INV QM LB ACT:

Service on link has been lost.

Usually none; link should return

to normal once test is

completed. If problem persists,

contact NSAC Tier III.

7001 PRI SVC AUDIT TIMEOUT:

Check PRI facility and report to

service provider; otherwise, no

action is needed. If problem

persists, contact NSAC Tier III.

7002 PRI SVC STATE

INCONSIST:

Check PRI facility and report to

service provider; otherwise, no

action is needed. If problem

persists, contact NSAC Tier III.

7003 PRI D-CHNL INOPERATIVE:

Check PRI facility and report to

service provider; otherwise, no

action is needed. If problem

persists, contact NSAC Tier III.

7004 PRI B-CHNL NOT

RELEASED:

Check PRI facility and report to

service provider; otherwise, no

action is needed. If problem

persists, contact NSAC Tier III.

7005 PRI B-CH GROUP

INCONSIST:

Check PRI facility and report to

service provider; otherwise, no

action is needed. If problem

persists, contact NSAC Tier III.

7006 PRI PROTOCOL MISMATCH:

A mismatch in the protocol being

supplied versus the protocol

expected by MERLIN LEGEND.

Inform the service provider to

change the administration for

this circuit. After the service

provider restarts the circuit,

verify that all alarms for this slot

are cleared.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

7401 TRK UPLINK MESSAGE

ERROR:

Communication problems

between processor and modules;

unrecognized message from

module to processor.

Test trunk with single-line

telephone. If problem is not in

trunk, replace module with one

known to work. If problem is not

seen with known working

module, replace module and

restart.

7402 LOOP CONTROL BIT NOT

SET:

No loop current on outgoing call. If

error occurs four times

consecutively, and if automatic

maintenance-busy is enabled with

less than 50% maintenance busy,

trunk is busied-out automatically.

Test trunk with single-line

telephone. If problem is not in

trunk, replace module with one

known to work. If problem is not

seen with known working

module, replace module and

restart.

7403 NO LOOP CURRENT:

Communication problems

between module and CO. No loop

current. If error occurs four times

consecutively, and if automatic

maintenance-busy is enabled with

less than 50% maintenance busy,

trunk is busied-out automatically.

Test trunk with single-line

telephone. If problem is not in

trunk, replace module with one

known to work. If problem is not

seen with known working

module, replace module and

restart.

7404 STUCK RINGING:

Communication problems

between module and CO. If error

occurs two times consecutively,

trunk is busied-out automatically

whether or not automatic

maintenance-busy is enabled.

Test trunk with single-line

telephone. If problem is not in

trunk, replace module with one

known to work. If problem is not

seen with known working

module, replace module and

restart.

7801 NOT IN NORMAL OP MODE:

Module not in normal operation

mode; reported in background

module check.

Reset board. If problem

persists, check module.

Maintenance

→

Slot

→

Slot Number

→

Reset

7802 SANITY INT NOT

GENERATED:

Applies only to modules with

extension jacks.

Reset board. If problem

persists, check module.

7803 NO PORT BOARDS

AVAILABLE:

Modules not present.

None; delete entry from

transient log.

7804 INVALID SANITY

RESPONSE:

Sanity test received invalid

responses; applies only to

modules with extension jacks.

Reset board. If problem

persists, check module.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

7805 INVALID SLOT NUMBER:

Rare; software could not process

an event detection because slot

number was invalid.

None; if problem persists,

restart system.

7806 NOT IN STANDBY MODE:

Reported during cold start or

background check.

Reset board. If problem

persists, check module.

7807 SELF TEST NOT

COMPLETED:

Reported during cold start.

Reset board. If problem

persists, check module.

7808 TEST RESULT REGISTER

BAD:

A module or processor error

during test run.

Reset board. If problem

persists, check module.

7809 TEST STATUS REGISTER

BAD:

A module or processor error

during test run.

Reset board. If problem

persists, check module.

780A DPR TEST NOT

COMPLETED:

Reported during cold start.

If problem persists, check

module.

780C RAM TEST FAILURE:

Memory failed ram test; turns on

processor led.

If problem persists, replace

processor.

780D UPPER ROM FAILURE:

Memory failed rom test; turns on

processor led.

If problem persists, replace

processor.

780E LOWER ROM FAILURE:

Memory failed rom test; turns on

processor LED.

If problem persists, replace

processor.

8001 UNEXPECTED ETR MESSAGE

Indicates one of the following:

■An unsupported ETR

telephone was connected.

■An ETR/MLS telephone is

faulty.

■An ETR board is faulty.

■The software is showing the

message in error.

If a single user is complaining

about an ETR/MLS telephone

not working properly, check to

be sure the telephone is a

supported model. If the ETR/

MLS telephone is supported,

replace the faulty telephone.

If multiple ETR/MLS telephone

users connected to the same

ETR module are complaining

that the telephones are not

working properly, troubleshoot

the module and replace it if

necessary. If no users are

complaining, simply clear the

error.

8401 MISCELLANEOUS ERROR:

Not reported.

None.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

8402 WINK TOO SHORT:

Outbound dialing problems on tie

trunks. Wink from the far end of

network interface is less than 100

ms, the minimum for delay-dial or

wink-start tie trunks. Tie trunk

waits for valid signal.

Check far end of network.

Check for faulty cable. Replace

module.

8403 NO EXTERNAL RELEASE:

Communication problems

between module and CO. Far end

has not disconnected within 4

minutes. If error occurs twice

consecutively, trunk is busied-out

automatically whether or not

automatic maintenance-busy is

enabled.

Check far end of network

interface. Check for faulty cable.

8404 ON HOOK BEFORE WINK:

Outbound dialing problems on tie

trunks. Far end of network

interface went on-hook before

handshake was completed (for

delay-dial or wink-start tie trunk).

If problem persists, check tie

trunk configuration. Check far

end. Check for faulty cable.

Replace module.

8405 ON HOOK BEFORE READY:

Outbound dialing problems on tie

trunks. Far end of network

interface went on-hook before

guard time elapsed (for delay-dial

or wink-start tie trunk).

Check far end of network

interface. Check wink start and

for faulty cable. Check far end of

network. Replace module.

8406 INTERDIGIT TOO SHORT:

Inbound dialing problems on tie

and DID trunks.

Check far end of network

interface. Check for faulty cable.

Replace module.

8407 BAD UPDATE:

Communication problems

between processor and modules;

module may need to be replaced.

Turn processor off and then on.

Repeat system programming

procedure. If problem persists,

contact NSAC Tier III.

8408 ROTARY RATE > 12PPS:

Inbound dialing problems on tie

and did trunks.

Check far end of network

interface. Check for faulty cable.

Replace module.

8409 ROTARY RATE < 8PPS:

Inbound dialing problems on tie

and did trunks.

Check far end of network

interface. Check for faulty cable.

Replace module.

840A BAD DOWNLINK MESSAGE:

Communication problems

between processor and modules;

module received an unrecognized

message from processor.

Turn processor off and then on.

Repeat system programming

procedure. If problem persists,

replace module.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

840B NO LOOP CURRENT:

Communication problems

between module and CO; no loop

current. If error occurs four times

consecutively and if automatic

maintenance-busy is enabled and

maintenance-busy limit is less

than 50%, trunk is busied-out

automatically.

Replace module with similar

module and test. If problem is

resolved, replace bad module. If

problem persists, reinstall old

module and test trunk.

840C STUCK RINGING:

Communication problems

between module and CO; no loop

current. If error occurs four times

consecutively and if automatic

maintenance-busy is enabled and

maintenance-busy limit is less

than 50%, trunk is busied-out

automatically.

Replace module with similar

module and test. If problem is

resolved, replace bad module. If

problem persists, reinstall old

module and test trunk.

840D INCORRECT FIRMWARE

STATE:

If error occurs four times

consecutively and if automatic

maintenance-busy is enabled and

maintenance-busy limit is less

than 50%, trunk is busied-out

automatically.

Turn power off for at least one

second, and then turn it on.

Repeat system programming

procedure. If problem persists,

replace module.

840E UPLINK MESSAGE ERROR:

Communication problems

between processor and modules.

Module received unrecognized

message from processor.

Turn processor off and then on.

Repeat system programming

procedure. If problem persists,

replace module.

840F LOST IDLE MESSAGE

ERROR:

Loop start trunk lost an idle

message during glare timing.

System has taken corrective

action. If problem persists,

contact NSAC Tier III.

8C01 SLOTS NOT EQUAL:

Module that occupies indicated

slot does not match slot

information contained in PC or

PCMCIA card backup file.

Check slot descriptions in

backup file against actual

system modules that occupy

slots. After mismatch is

corrected, restore.

9801 MCARD WRITE ERROR:

Write to memory card is

unsuccessful or too slow.

Reset card and try again. If

problem persists, replace card

and try again. If problem

continues, replace processor

module.

9802 MCARD ERASE ERROR:

Erasure of memory card is

unsuccessful or too slow.

Reset card and try again. If

problem persists, replace card

and try again. If problem

continues, replace processor

module.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

9803 MCARD 12-VOLT ERROR:

Memory card voltage is incorrect.

Reset card and try again. If

problem persists, replace card

and try again. If problem

continues, replace processor

module.

9C01 NW REJECTS SPID:

Service on link has been lost.

Check programmed line. Modify

if required, or call Cental Office

to correct.

9C03 LINK ESTABLISHMENT

FAIL:

Service on link has been lost.

Check that line is securely

connected to port and that LEDs

on module show proper

operation. If card appears to

work properly, line may not have

been activated by Central

Office.

9C04 NW NOT RESPOND TO

SETUP:

Service on link has been lost.

Network not responding to

LEGEND messages. Contact

Central Office.

9C05 NW NOT RESPOND TO

RELEASE:

Service on link has been lost.

Network not responding to

LEGEND messages. Contact

Central Office.

9C07 ENDPOINT UNINIT

(L2/L3):

Service on link is uninitialized.

If this lasts more than three

minutes, replug the DSL. If the

error remains, contact Central

Office.

9C08 PROTOCOL ERROR:

Service on link may be affected.

Verify line provisioning. If

correct, contact NSAC Tier III.

A401 CTI LINK BROADCAST

RESET:

Occurs during a broadcast reset.

If several of these occur:

■Check that the system is in

Hybrid/PBX mode.

■Validate the wiring and the

connections.

■Press the Restart Button

(see the procedure

“Restart” in Chapter 4 of

Maintenance and

Troubleshooting

).

■Call the TSO’s Telephony

Services Maintenance

Group (800 242-2121) for

procedures to unload and

reload the PBX driver.

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Maintenance Error Codes

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Technical Addendum

Error

Code Description Action

A801 CTI LINK HIDDEN RESET:

Occurs during a hidden reset.

If several of these occur, and the

client application has “slow”

response time:

■Validate the wiring and the

connections.

■Press the Restart Button

(see the procedure

“Restart” in Chapter 4 of

Maintenance and

Troubleshooting

).

■Call the TSO’s Telephony

Services Maintenance

Group (800 242-2121) for

procedures to unload and

reload the PBX driver.

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NOTES

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Module/Component History

Technical Addendum

Module/

Component PEC Comcode Apparatus Code

Backplane

Basic 106388614 403E

107007114 403G

Expansion 61490 106388630 403F

61450 107007122 403H

Power Supply

120 V 105743801 391A1

106257199 391A2

107184848 391A3

100 – 240 V 107793275 391C1

220 V 106678931 391B1

107184855 391B2

Auxiliary 61416 406467142 90240-3

Processor

R1.0/2.0 106215155 517A27

Secure 107096869 517A27-F

Hong Kong 107221434 517A27(16)

Czech 107628133 517A27(34)

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Technical Addendum

Release

Used In HW Vint FW Vint Notes

All

Used in control units

6140-CU1, 6140-CU2, 6140-CU3,

6140-INT, 6140-220, 6140-CUL,

6140-P3C, 6140-P3D, 6140-P3E,

6140-P4D, 6140-P4F and 6140-

SEC

All

Used in control units

6140-C61, 6140-U61A, 6140-61C,

6140-61D, 6140-61F, 6140-61G,

6140-61I, 6140-61J,

6140-P3E, and 6140-CU3

All non-US

Used in control unit

6140-220 and in expansion units

61450 and 61497

All US No longer available

1.0, 2.0, 1.1, 2.1,

1.2i, 1.3i, 1.4i 00 Used in control units

6140-CU2, 6140-INT, 6140-INT,

and 6140-220

2.0, 2.1 05 For Federal Systems; used in

control unit

6140-SEC

1.2i, 1.3i, 1.4i 01 For Hong Kong

1.2i, 1.3i, 1.4i For Czech Republic

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Module/Component History

—Continued

Technical Addendum

Module/

Component PEC Comcode Apparatus Code

Processor (cont’d)

R3.0 107040438 517A33

107438921 517B33

R3.1 107752693 517D33

R4.0 107743403 517C33

R6.0 108282765 517M33A

R6.1 108282765 517M33A

R7.0 108330531 517N33A

Feature Module

R1.0 106064660 517A25

106656739 517B25

106729031 517C25

106767767 517C25B

106743008 517D25

106743016 517E25

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Technical Addendum

Release

Used In HW Vint FW Vint Notes

3.0 01 ML R3.0 or later; no FM used; used in control

units 6140-CU3, 6140-P3C, 6140-P3D,

6140-P3E, 6141-U3LA, 6141-103A

02 ML R3.0 or later; no FM used; higher

temperature reliability; no watch point

registers; used in control units 6140-CU3,

6140-P3C, 6140-P3D, 6140-P3E, 6141-

U3LA, 6141-103A

3.1 02 Used in control units 6140-C31, 6140-P31C,

6140-P31D, 6140-P31E, 6141-U3LA, 6141-

103A

4.0 02 Used in control units 6140-CU3, 6140-P3C,

6140-P3D, 6140-P3E, 6141-U3LA, 6141-

103A

6.0 Used in control units 6140-CU6, 6140-P6C,

6140-P6D,6140-P6F, 6140-P6G, 6140-P6I,

6140-P6J, 6141-115A, 6141-116A

6.1 Used in control units 6140-C61, 6140-61C,

6140-61D, 6140-61F, 6140-61G, 6140-61I,

6140-61J, 6141-U61A, 6141-UGLA

7Used in control unit 6140-CU7

1.0 GA version

1.0 SW1 = 1.0

V14.7

1 SW = software.

See QPPCN 244 MT.

1.0 SW = 1.0

V14.9 See QPPCNs 244MTS1 and 251MT.

1.0 SW = 1.0

VEAL

(14.10)

See QPPCN 254MT.

1.1 GA version

1.1 SW = 1.1

V5.2 See QPPCN 260MT.

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Module/Component History

—Continued

Technical Addendum

Module/

Component PEC Comcode Apparatus

Code

Feature Module (cont’d)

R1.1 106825888 517F25

106999873 517F25B

106999899 517F25C

R2.0 106874738 517G25

106874746 517H25

R2.1 106874753 517J25

107526352 517J25B

NI-BRI (R2.B) 106999824 517K25

107499170 517K25B

R1.2i 106796949 517A30

R1.3i 106875750 517B30(28)

106875768 517C30

R1.4i 107252728 517D30

PCMCIA Card

Backup/Restore 61501 107245243 10A1

R3.0 SW Upgrade 107245250 10B1

R3.0 Forced Install 107245268

107655201 10C1

10C2

R3.1 SW Upgrade 107752743 10B2

R3.1 Forced Install 107752677 10C3

R4.0 SW Upgrade 61506 107741274 10D1

R4.0 Forced Install 107741241 10E1

R6.0V11 Forced Install 108261652 10G2

R6.1 Forced Install 108282484 10H1

R7 Forced Install 108387929 10J1

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Technical Addendum

Release

Used In HW Vint FW Vint Notes

1.1 SW = 1.1

V5.3 See QPPCN 266MT.

1.1 SW = 1.1

V7.3 See QPPCN 292MT.

1.1 SW = 1.1

V7.7 See QPPCN 308MT.

2.0 SW = 2.0

V8.2 See QPPCN 279MT.

2.0 SW = 2.0

V8.3 See QPPCN 290MT.

2.1 SW = 4.0 See QPPCN 307MT.

2.1 SW = 4.9 See QPPCN 406MT

NI-BRI (2.B) SW = 9.2 Pre-GA

NI-BRI (2.B) SW = 9.6 GA version

1.2i

1.3i

1.3i SW = 8.0 GA version

1.4i Included in 6141-INT and 6141-

220

3.0 and later Translation card for R3; also

included as part of processor

PEC

3.0 Contains R3V10.3

3.0 R3V10.0

R3V10.3

3.1 Contains R3.1V2.0

3.1 Contains R3.1V2.0

4.0 Contains R4.0V9.0

4.0 Contains R4.0V9.0

6.0 Contains R6.0V11

6.1 Contains R6.1

7.0

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Module/Component History

—Continued

Technical Addendum

Module/

Component PEC Comcode Apparatus

Code

008 ATL 61385 103983508 517A3

61485 105351092 517B3

008 MLX 61486 105628010 517A21

107798183 517B21

108333717 517C21

008 OPT

Without Ring Generator 106387525 517A28

106933187 517B28

61489

106980162 517C28

107009821 517C28B

With Ring Generator 106995269 517D28

61479

107321192 517D28A

107731994 517E28

012 T/R

Without Ring Generator 105249023

105461545 517A13

517B13

61387 or

61487 105512412 517C13

106397631 517D13

106553779 517E13

106767379 517F13

With Ring Generator 106933773 517G13

61494 or

61459 107108698 517G13(28)

107438939 517H13

Ring Generator 61388 105213201 129B

61498 106741788 129C

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Technical Addendum

Release

Used In HW

Vint FW Vint Notes

All 0.1 0.B

0.1 0.B Reduced package; no telephone user’s

guide

0.4 1.1

0.4 1.3

05

All 02 11

03 12 Fixes ring patterns and ring trip

03 14 Eliminates flash during hang-up

03 15 Eliminates flash during answer

All 04 16 Built-in ring generator

05 16

05 17

05 18 Enhances ringing on long loops

All 01

01 REN >5

Enhanced battery feed protection

01 08 Forward disconnect added; need for Voice

Mail

01 08 Improve performance of inductive ringers

01 08 Meets EIA transmission standards for use

with MEGACOM® services

01 70

All 02 32 Built-in ring generator; REN <+1

03 33 REN increased to 2.4

04 34 REN increased to = 4.0

All Required for 517A13—517F13

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Module/Component History

—Continued

Technical Addendum

Module/

Component PEC Comcode Apparatus

Code

016 T/R 61507 107824948 517B34

108333691 517D34

016 ETR 61512A 108359571 517A56

016 MLX 61511A 108333659 517A54

100D (DS1)/T-1 61491 107538887 517A15

105461560 517B15

105512438 517C15

517E15

108044769 517M15

400 EM TIE 61492 8303-

200 105311401 517A14

108314261 517D14

400 (w/TTRs) 61379 105408892 517B12

400 GS/LS/TTR 61483 105627988 517A18

105628044 517B18

107044869 517C18

400 LS 61384 103983490 517A2

105351084 517B2

400 LS/TTR

Int’l (DTD) 61452 106819238 517B12(28)

107732018 517C12(28)

408 GS/LS/ATL 61481 106064678 517A26

106939366 517B26

107044877 517C26

408 GS/LS MLX 61493 106698590

107044851 517A29

517B29

408 GS/LS-ID-MLX 61505 108333733 517E29

408 LS/ATL 61482 103983482 517A1

105351076 517B1

105512495 517C1

800 NI-BRI 61503 107025793 517A32

800 NI-BRI 61510 107731127 517A35

108318494 517B35

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Technical Addendum

Release

Used In HW

Vint FW Vint Notes

4.0, 1.4i App Vintage 04 R4.0 and later

7

7

All Tie trunk only

LS, GS, DID, and PRI emulation added

Meets BC interoperability specs

Improved EMI performance

All

All 01 0.B Lightning protection added; starting in

1996, replaced by 517C12(28)

All U.S. 03 1.1

03 1.2 Sleeping TTR fix

03 1.3 Phantom ringback fix

No lightning protection; 146 protector

required

Lightning protection added

1.2i, 1.3i, 1.4i

Includes LG80 crosstalk fix

All U.S. 04 11

04 12 Reduces clicking on third carrier

04 13 Phantom ringback fix

All US 2.0 or later 28

29

App Vintage 24

Cost-reduced version; current

production

Withdrawn from production

7.0 and later App Vintage 27, R7.0 and later

All 01 0.B No lightning protection; 146A protector

required

01 0.B Protection added

01 0.B Reduced packing; no telephone user’s

guide

NI-BRI (2.B) 00 70 Supports 5ESS® Custom

4.0 Supports ISDN 1 standard

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Module/Component History

—Continued

Technical Addendum

Module/

Component PEC Comcode Apparatus

Code

800 DID 61488 105628002 517A20

105628077 517B20

106936644 517C20

106995251 517D20

108318478 517G20

800 GS/LS 61484A 105627996 517A19

105628069 517B19

800 GS/LS ICLID 61502 106975584 517A31

108357609 517B31

800 LS 61384 103983516 517A4

105351100 517B4

800 LS Int’l 61451 106819220 517B4(28)

800 LS Int’l

(DTD/PPM) 61458 107074726 517C4(28)

107252736 517D4(28)

E1

75 Ohm 61454 106825896 517C15(28)

517E15(28)

120 Ohm 61457 107100133 517D15(28)

107533861 517F15(28)

MFC 6-Channel 61456 106825904 517C16(28)

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Technical Addendum

Release

Used In HW Vint FW Vint Notes

All 01 11

02 01 Fixes DID call misrouting

03 12 Eliminates false error messages

04 17 Cost-reduced version

All US 03 1.1 App Vintage 13. R3.0 and later

03 1.2 Phantom ringback fix

3.0 or later

All 0.1 0.B No lightning protection; 146A

protection required

0.1 0.B Introduces dual solid-state relays

on lower board

1.2i, 1.3i 0.2 0.CD

1.3i, 1.4i 02 E4

PFT polarity fix

1.3i, 1.4i

EMI improvement

1.3i, 1.4i

EMI improvement

1.3i, 1.4i

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Telephone LEDs

MLX-20L Console

Technical Addendum

System

Programming LED Status

Menu Green LED Red LED

Option Option ON OFF ON OFF

Lines Trunks Tie Lines

Inmode Incoming tie

line is touch-

tone

Incoming tie

line is rotary

dial1

Outmode Outgoing tie

line is touch-

tone

Outgoing tie

line is rotary

dial1

Dialtone Remote dial

tone1

1 Factory setting

Local dial

tone

Lines Trunks TT/LS

Disc

Outmode Line/trunk is

touch-tone1Line/trunk is

rotary dial

Lines Trunks Pools Trunk is

in pool Trunk is

not in

pool

Lines Trunks Toll Type Must dial 1 +

area code11 + dialing is

not needed

Lines Trunks Hold

Disconc Long—

450 ms1Short—

50 ms

Lines

Trunks LS-ID

Delay LS-ID Delay

is on LS-ID Delay

is off1

Extensions Lines

Trunks Line/trunk or

pool is

assigned

to button

Line/trunk or

pool is not

assigned

to button

Trunk is

assigned

to a pool

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Telephone LEDs

—Continued

DSS Console

Technical Addendum

System

Program-

ming Menu Red LED Status

Option Option ON OFF FLASHING

Extensions Account

(FACE) Forced Account

Code Entry

assigned

Forced Account

Code Entry not

assigned1

1 Factory setting

Extensions BIS/HFAI Telephone has

BIS/HFAI

capability

(factory setting

for analog

multiline

telephone)

Extensions Call

Pickup Telephone is

assigned to Call

Pickup Group

Telephone is not

assigned to Call

Pickup Group1

Extensions VoiceSignl Voice Announce

to busy

assigned

Voice Announce

to Busy not

assigned1

Extensions Ext

status Extension

Status assigned Extension

Status not

assigned

Extension

Status can be

assigned

Extensions Group

Page Telephone is in

group Telephone is not

in group1

Extensions Group

Cover Telephone is in

coverage group Telephone is not

in coverage

group1

Extensions Group Calling

Members Telephone is

assigned to

group

Telephone is not

assigned to

group1

Extensions Mic Disable Telephone

microphone is

disabled

Telephone

microphone is

enabled

Extensions Remote Frwd Telephone can

transfer calls to

a remote

telephone

number

Telephone

cannot transfer

calls to a remote

telephone

number1

Night

Service Group Assign Telephone is in

group Telephone is not

in group1

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Telephone LEDs

—Continued

DSS Console—Continued

Technical Addendum

System

Program-

ming

Menu Red LED Status

Option Option ON OFF FLASHING

Night

Service Exclude List Telephone is

excluded Telephone is

not excluded1

Aux

Equip Msg Waiting Station is a fax

message-

waiting station

Station is not a

fax message-

waiting station

Aux

Equip Fax Extension Extension is a

fax machine Extension is not

a fax machine

Tables AllowTo Allowed List

assigned to

telephone

Allowed List is

not assigned to

telephone1

Tables DisallowTo Disallowed list

assigned to

telephone

Disallowed list

is not assigned

to telephone1

1 Factory setting

Data Voice/Data Voice/data pair Not voice/data

pair1

Operator Direct Trunk

Queued Call Operator

position Other Can be

assigned as

operator

position

Operator Queued Call

Message Center Message

Center position Other Can be

assigned as

Message

Center

Operator In Queue Alert Position

receives

In-Queue alert

Other Position can

receive

In-Queue

alert

Call Types—

Dial 0, LDN

Unassigned,

DID, Grp

Coverage

Position

receives call

type

Other Position can

receive call

type

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Wiring Constraints

System Wiring

■System within 5 feet of dedicated AC power outlet.

■System within 25 feet of the network interface.

■Telephones within 1000 cable feet (304.8 m) of all telephones

except MLX telephones. MLX telephones within 3000 feet of

control unit. IROBs if needed.

■Ground wire for the power supply cannot be over 10 feet.

■If the SMDR printer is over 50 feet from the control unit, use an

Asynchronous Data unit (ADU).

■Back-to-back connection of the DS1 facility with another

system’s facility is possible when the cable distance is less than

1300 feet.

■Telephone Wiring.

■Maximum cord length from an MLX telephone to a ISDN data

module is 80 feet (24 m).

■Total length of cords between the KS22911-L2 or 406743419

power supply and the MLX telephone cannot be more than 50

feet.

■Do not replace the 2-foot. D8AC cord (packaged with the DSS)

with a longer cord.

■Radio base of the MDW 9000 cordless telephone must be at

least 25 feet from the control unit.

PC Connections

To use the DOS SPM or WinSPM software, you must install the

software using the directions packaged with the software. Also, your

PC must be connected to the MERLIN LEGEND System directly via

a serial port on your PC, or you must connect to the MERLIN

LEGEND internal modem using your PC’s modem:

■Direct Connection. A serial port on your PC is connected

directly to the MERLIN LEGEND System programming jack—

the lower modular RS-232 jack on the processor module.

■Internal Connection. You are using a modem (either

connected to or built into your PC) that is connected to the

MERLIN LEGEND System (for example, via an 012 T/R or 016

T/R module) to access the MERLIN LEGEND internal modem.

■External Connection. You are using a modem (either

connected to or built into your PC) and using a dial-up

connection to access the MERLIN LEGEND internal modem.

The External Connection type requires use of the Remote

Access feature to allow you to connect to the MERLIN LEGEND

programming port without human intervention.

■Manual Connection. You are using a modem (either connected

to or built into your PC) and using a dial-up connection to

access the MERLIN LEGEND internal modem. The Manual

Connection is used when you must reach MERLIN LEGEND

programming port by placing a call to the site and the person

that answers transfers your call to the programming port.

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NOTE:

If you are using WinSPM, follow the instructions packaged

with the software.

Direct Local Connection

Follow these steps to access SPM when you are directly connected

to the system via the administration jack on the processor module:

1. Set up the physical connection between your laptop or PC and

the control unit.

2. Start SPM and press any key to display the SPM Main Menu.

Local Modem Connection

Follow these steps to access SPM when you are connected onsite

via a modem:

1. Set up the physical connections between the PC and a

tip/ring port on a control unit module.

2. Type

spm

and press or double-click the icon to display

the SPM Welcome screen.

3. Press to display a blank screen on which you can enter

modem commands. (You may have to press several

times.)

4. Dial the commands required by your modem and dial

*10

.

5. Type the SPM password to display the SPM Main Menu.

Remote Modem Connection

Follow these steps to access SPM when you connected offsite via a

modem:

1. Type

spm

and press to display the SPM Welcome

screen.

2. Press to display a blank screen on which you can enter

modem commands. (You may have to press several

times.)

3. If your system has activated the Remote Access feature, type

the following:

a. The dial command required by your modem.

b. Remote access telephone number.

c. Barrier code (if existing) preceded by a “W.”

d.

W*10

(

*10

is the extension for the programming port).

4. If your system does not have the Remote Access feature

activated, do the following:

a. Place a voice call to the system on the line to which the

modem is connected by using the main telephone number.

b. Have the operator transfer you to the modem (by pressing

Transfer, dialing

*10

, and hanging up the telephone).

c. To put the modem online by typing the command required

by your modem.

d. Press , and hang up the telephone.

5. Type the SPM password to display the SPM Main Menu.

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When Calling NSAC

Do the following before you call Tier III for troubleshooting:

1. Check and recreate the problem.

2. Connect your laptop or PC so you are ready.

3. Know the software version of your system (Dial

*05

on an ETR

or MLX display telephone ICOM or SA button).

4. Write down the errors in the Error Logs.

5. Know the configuration of the system operator console (DLC or

QCC).

6. Know the type of tie lines (emulated or not, wink-start, etc.).

QPPCNs on the NSAC Bulletin Board

Follow these steps to review QPPCNs on the NSAC bulletin board:

1. Dial 800-241-3375.

2. At the first screen, select

F

for File Section.

3. At the next screen, select

N

for Non-Tier III Tips.

4. At the next screen, select

8

for QPPCNs.

QPPCNs Online

QPPCNs are available online at:

http://www.bcs.com/tech_info/qppcn

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Technical Support Telephone Numbers

Technical Addendum

Product or Service Comments Telephone

Number

Lucent Technologies

Equipment

NSAC Tech Support PARTNER, MERLIN,

VINTAGE, CLASSIC 800-552-3293

TSC Tech Support DEFINITY 800-248-1234

Network Systems (RTAC) DACS, SLC, ESS, DDM 800-225-7822

Network Systems ISDN Sets (6500/7500) 800-225-4672

Network Engineering Group MERLIN LEGEND private

networking 888-297-4700

AT&T Paradyne CSU, DSU, MUX, Hubs,

Routers 800-237-0016

Long Distance

Over Local Lines/Trunks

AT&T 800-222-3000

MCI 800-444-2222

SPRINT 800-877-4646

T1 Service

AT&T 800/MEGACOM/ISDN 800-222-1000

AT&T Data 800-325-1230

MCI 800-444-8722

SPRINT 800-877-5045

or 6277

To identify your long

distance carrier 700-555-4141

To identify the telephone #

from which you are calling 10732-1-404-

988-9664

Other GBCS Support

NSAC QPPCN

Coordinator Small Business Products 303-843-5204

TSC QPPCN Coordinator Large Business Products 800-248-1234

BCS Publications

Center Documentation on all BCS

products 800-457-1235

NSAC Bulletin Board On-line technical/product

information 800-241-3375

TIER III TIPS publication Sue Williams

Publication Manager 303-843-5921

Tech Quarterly publication Production Editor 303-850-8898

Comcode Hotline PEC/Comcode/Part Cross-

Reference 800-654-5832

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Reference Documents

NOTES

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Reference Documents

NOTES

147

Ease of Finding Information . . . . . .

Clarity . . . . . .

Completeness . . . . . .

Accuracy . . . . . .

Organization . . . . . .

Appearance . . . . . .

Examples . . . . . .

Illustrations . . . . . .

Overall Satisfaction . . . . . .

Excellent Good Fair Poor

❑

❑

❑

❑

❑

❑

❑

❑

Name:

Telephone

Number:

Company/

Address:

You may FAX your response to 908-953-6912. Thank you.

MERLIN LEGEND Communications System Release 7.0

Pocket Reference

Issue 1, April 1999

555-670-116, Comcode 108370305

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