MMB Research GWY10 Communication Gateway User Manual
MMB Research Inc. Communication Gateway
User Manual
QUICK START GUIDE
Full Operations and Maintenance
Guide available at MySolarCity.com
For your safety and for proper operation of your system, please read
this Quick Start Guide and the complete Operations & Maintenance
Guide, at MySolarCity.com before attempting to use your Gateway or
turn on your system.
DANGER: Your solar power system generates electrical
current. Contact with electrically active parts of a PV module
can result in burns, sparks and lethal shock. So, don’t try to
service the system, disconnect wires, open electrical panels or damage
any portion of your equipment in any way.
POWER OUTLET
HOME ROUTER
GATEWAY
Set up your Gateway.
This Gateway connects your solar power system to the internet so we can
monitor your system and make sure everything’s working properly. It also
allows you to track your energy production through MySolarCity.
Let’s get started.
LOG INTO MYSOLARCITY.
You can download the MySolarCity app on your smartphone or visit
MySolarCity.com on your computer.
TURN ON THE GATEWAY.
Plug your Gateway into a power strip near your router using the included
power supply. The power light on top will glow white.
CONNECT TO YOUR ROUTER.
Use the included Ethernet cable to connect the Gateway to your router.
WATCH THE LIGHTS.
The power light will glow green once you’re successfully connected. If
you see a “WEAK SIGNAL” notification, try moving the Gateway until the
notification disappears. For any other error messages, please see the
troubleshooting section on MySolarCity.
MONITOR YOUR PRODUCTION.
Use the MySolarCity app or MySolarCity.com to follow your energy
production in real time.
Please note: This Gateway is for indoor use only. Place in a dry, shaded area.
Need help? Just give us a call at 888.765.2489.
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What’s next: Turn on your system.
Once we let you know that your utility company has approved your
system, you can turn it on and start saving with the sun. You’ll need to
do this during daylight hours.
BREAKER
ON
POSITION
LEVER UP
DIAL OR
SWITCH TO ON
AC/DC
DISCONNECT
INVERTER
TURN ON THE BREAKERS.
Flip on the breakers in your main electrical panel. If you have an extra
sub-panel, flip those on as well.
TURN ON YOUR EXTERNAL AC/DC DISCONNECT.
Move the lever up. If this is on your roof, no need to switch it on—our
installers took care of that for you.
TURN ON YOUR INVERTERS.
Most have a simple ON/OFF switch or dial.
Some systems could be set up differently. For more detailed information about
turning on your system, please see your Operation & Maintenance Guide at
solarcity.com/quick-start-guide or visit MySolarCity.com.
If your inverter displays an error message: Give us a call at 888.765.2489. One
of our experts will help get your system up and running as quickly as possible.
In the rare case there’s an issue with your system in the future, please contact
Customer Technical Support at CustomerTechnicalSupport@solarcity.com or
call 888.765.2489.
DANGER: Your solar power system generates electrical current.
Contact with electrically active parts of a PV module can result in
burns, sparks and lethal shock. So, don’t try to service the system,
disconnect wires, open electrical panels or damage any portion of your
equipment in any way.
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3.
For a complete list of licenses visit solarcity.com/company/contractor-licenses.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1 )Reorient or relocate the
receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult
the dealer or an experienced radio/TV technician for help.
Federal Communications Commission (FCC - US): The GWY10 complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) This device must accept any interference received, including interference that may cause undesired operation. To comply with FCC RF Exposure requirements, users of this device must ensure that
the module be installed and/or configured to operate with a separation distance of 20cm or more from all persons.
Industry Canada (IC) : The GWY10 complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire
de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. CAN ICES-3 (B)/NMB-3(B)
REV 2.0