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Model MR4000 Reference Guide
Front Panel Features
UNSAFE VOLTAGE INDICATOR normally OFF; when lit, indicates that incoming voltage is unsfe
and the surge protector has disconnected the power to protect your equipment.

SAFE POWER AND
FILTRATION INDICATOR
MR4000

FRONT PANEL
CONVENIENCE OUTLET

POWER ON

LINE FAULT INDICATOR Normally not lit.
However, if it is LIT call a licensed electrician for proper and safe wiring for your wall outlet.

ON / OFF CONTROL FOR HORIZONTAL BLUE LIGHTS
(Blue lights can be illuminated when power is off)

POWER ON / OFF
FOR ALL OUTLETS

Back Panel Features
LAN SURGE PROTECTION 1 PAIR OF RJ-45 IN/OUT CONNECTORS
The protection circuit will only function if connected properly.
(IN from wall outlet and OUT to equipment)

15A RESETTABLE CIRCUIT BREAKER
8 ft. POWER CORD with
Right Angle
45° Low Profile Plug

COAXIAL SURGE PROTECTION
1 PAIR UNIVERSAL IN/OUT CONNECTORS

15 AMP CIRCUIT
BREAKER

IN

LAN

UNIVERSAL
COAX
CATV / SAT 1
PROTECTION

SWITCHED
OUTLETS
1-7

MAIN POWER
120 VAC/15A

IN
OUTLET 1

OUTLET 2

OUTLET 3

OUTLET 4

OUTLET 5

OUTLET 6

OUT

OUT

OUTLET 7

ALL AC OUTLETS (FRONT AND BACK) INCLUDE SURGE PROTECTION AND POWER FILTRATION

RACK MOUNTABLE.
RACK EARS NOT INCLUDED, SOLD SEPARATELY

IMPORTANT SAFETY POINTS
Panamax surge protectors and the connected equipment must be indoors, in a dry location and in the same
building. Although your Panamax protector is very durable, its internal components are not isolated from the
environment. Do not install any Panamax product near heat emitting appliances such as a radiator or heat register.
Do not install this product where excessive moisture is present; for example near a bath tub, sink, pool basement
floor, fish tank, etc. It is not uncommon for a building to be improperly grounded. In order to protect your equipment,
Panamax products must be plugged into a properly wired and grounded 3-wire outlet. Additionally, building wiring
and grounding must conform to applicable NEC (USA) or CEC (Canada) codes for the Panamax protection policy to
be valid. Do not use 2-blade adapters or any other “power strips” with this product. Use only Panamax extension
cord, or a UL / CSA recognized power cord.

TO GET STARTED
1. Turn OFF the power to all equipment that will be plugged into the MR4000.
2. Plug the MR4000 into the wall outlet then turn it ON.
3. Verify that the LINE FAULT INDICATOR LED is NOT lit, indicating that the wall outlet is properly wired and
grounded. (If it is LIT call a licensed electrician to inspect and implement proper and safe wiring).
4. Plug the equipment to be proteced into the MR4000 AC outlets and leave everything off until after the
TELEPHONE and COAX Lines are connected and then proceed to turn on your connected equipment.

MR4000 Features and Specifications
Key Features
Exclusive Automatic Voltage Monitoring (AVM)
Panamax’s patent pending power monitoring
circuitry constantly monitors the AC line voltage
for unsafe voltage conditions such as momentary
spikes, prolonged over-voltages and undervoltages (brownouts). These unsafe conditions pose a
very dangerous threat to all electronic equipment
within the home. If the MR4000 senses an unsafe
power condition, it will automatically disconnect
power from your equipment from the to protect
equipment from damage. The front panel indicator will also alert users to the power condition.
Once the voltage returns to a safe level, the
MR4000 will automatically reconnect the power
to the outlets.
Protect or Disconnect™ Technologies
In the event of a catastrophic surge such as lightning, it completely disconnects AC power to connected equipment.
Front Panel Outlet
MR4000 features a protected and noise filtered
convenience outlet located on the front panel.
Perfect for temporary gaming systems, portable electronics (such as music players or smart
phones), or other personal electronics.

Front Panel Lights
Blue decorative lights add an attractive look at feel
to your equipment rack or TV cabinet.
Antenna, Cable, Sat and LAN Signal protection
Coaxial protection circuits prevent damaging
surges from entering through signal paths and
have the smallest signal loss on the market - less
than 0.5 db of attenuation from 0Hz to 2.2GHz.
Our coaxial protection has been specifically
designed to virtually eliminate signal loss. The
clamping level of 75V will meet and exceed the
demands of both cable and satellite voltages
while minimizing exposure to damaging spikes
and surges. LAN protection allows for 10/100
base-T Ethernet equipment to integrate into an
audio/video system without the risk of upstream
surge damage from a gateway, switch, router or
other network device.
Eight Protected and Filtered Power Outlets (see
specifications)
Eight Foot Power Cable with Low Profile Plug
This 45° angle low profile plug allows your
equipment to be as close as it can get to the wall
outlet while not blocking an adjacent outlets.
The 8’ power cord means your installation location isn’t restricted by wall outlet location. Don’t
let your electronics control your lifestyle.

Note to CATV Installers:
This reminder is provided to call attention to Article 820-40 of the NEC. That article provides
specific guidelines for proper grounding.It specifies that the cable ground shall be connected
to the grounding system of the building and as close to the point of entry as practical.

Español - Para la versión en español de este documento, vaya a www.panamax.com/products
Français - Pour la version espagnole de ce document, allez à www.panamax.com/products

AC PROTECTION
Protect or Disconnect Circuitry______________________________________Yes
Patented Power Management Circuit__________________________________Yes
Overvoltage Shutoff__________________________________________140V ±4
Undervoltage Shutoff_________________________________________95V ±3V
Thermal Fusing_________________________________________________Yes
Line Voltage_________________________________________120VAC, 50/60HZ
Initial Clamping Level_______________________________200V Peak, 141VRMS
Voltage Protection Rating (UL 1449 3rd Edition, 3,000A)__________________400V
Protection Modes________________________________________ L-N, L-G, N-G
Maximum Current Rating____________________________________15A (1800W)
EMI/RFI Noise Filtration________________________Panamax Level 2 Noise Filtration*
Response Time________________________________________________< 1ns
Single Pulse Energy Dissipation________________________________1350 Joules
Peak Impulse Current_________________________________________52,000 A
LAN PROTECTION
Clamping Level__________________________________________________50V
Compatibility_______________________________________________10/100bT
Wires Protected_______________________________________________8-Wires
Connectors__________________________________________________RJ-45
UNIVERSAL COAX PROTECTION
HD 1080 i/p Ready_______________________________________________Yes
Bidirectional_____________________________________________Yes
Shielded_________________________________________________Yes
Clamping Level_________________________________________________75V
Frequency Range________________________________________OMHz - 2.2 GHz
Insertion Loss______________________________________________<0.5 dB
Connections_____________________________________Female “F”, Gold Plated
Specifications subject to change due to product upgrades and improvements.

*Go to www.panamax.com for detailed noise filtering information.

Panamax LLC, 1690 Corporate Circle, Petaluma, CA 94954 • 707-283-5900 • 800-472-5555 • www.panamax.com
©2012 Panamax LLC, Panamax Logo is a US registered trademark of Panamax
DIN-00011 - REV. B

MR4000 Limited Product Warranty and Connected Equipment Policy Information
CAUTION!

All Panamax Warranties and Connected Equipment Policies are valid only in the United States and Canada.

CAUTION!

Audio/Video, computer and/or telephone system installations can be very complex systems, consisting of many interconnected components.
Due to the nature of electricity and surges, a single protector may not be able to completely protect complex installations. In those cases, a systematic approach using multiple protectors must be
employed. Systematic protection requires professional design. AC power, satellite cables, CATV cables, telephone/network lines, signal lines or any other electrical conductors, entering the system
that do not pass through this surge protector may invalidate the Panamax Connected Equipment Protection Policy. For additional information on how to protect your system, please contact Panamax
before connecting your equipment to the surge protector.

CAUTION!
WARRANTY LIMITATION FOR INTERNET PURCHASERS

Panamax products purchased through the Internet do not carry a valid Product Warranty or Connected Equipment Protection Policy unless purchased from an Authorized Panamax Internet Dealer
and the original factory serial numbers are intact (they must not have been removed, defaced or replaced in any way). Purchasing from an Authorized Panamax Internet Dealer insures that the product
was intended for consumer use, has passed all quality inspections and is safe. Buying through auction sites or unauthorized dealers may result in the purchase of salvaged, failed and/or products
not intended for use in the US. In addition, Authorized Panamax Internet dealers have demonstrated sufficient expertise to insure warranty compliant installations. For a list of Authorized Panamax
Internet Dealers go to www.panamax.com. If you have any questions regarding these requirements, please contact Panamax Customer Relations.

Product Upgrade Program
If your Panamax power conditioner sacrifices itself while protecting your connected equipment,
you have an option to upgrade to the latest technology. Please go to our web site www.panamax.
com or contact Panamax Customer Relations at
800-472-5555 for details.

Panamax Power
Conditioner Limited
Product Warranty
Panamax warrants to the purchaser of this Panamax audio/video component style power conditioner, for a period of three (3) years from the
date of purchase, that the unit shall be free of
defects in design, material or workmanship, and
Panamax will repair or replace any defective unit.
For product replacement see “NOTIFICATION”
section (3).

Panamax Power Conditioner
Limited Connected Equipment
Protection Policy
It is the policy of Panamax that it will, at its elec-

tion, either replace, pay to replace at fair market
value, or pay to repair, up to the dollar amount
specified below, equipment that is damaged by
an AC power, cable, telephone, or lightning surge
while connected to a properly installed Panamax
power conditioner. To be eligible for compensation, repair and or replacement, the power conditioner must shows signs of surge damage or
that it is operating outside of design specifications, relative to its surge protection capability,
and under all of the circumstances failed to protect your connected equipment.

MR4000: $5,000,000
THE CONNECTED EQUIPMENT POLICY IS
SUBJECT TO THE FOLLOWING CONDITIONS
AND LIMITATIONS
1. ORIGINAL OWNERSHIP REQUIREMENT:
Panamax’s connected equipment policy extends
to the original purchaser of the Panamax product
only and is non-transferable. Original purchase
receipts must accompany any product return or
claim for connected equipment damage.

2. PROPER INSTALLATION: Panamax AC protectors must be directly plugged into a properly
grounded 3-wire AC outlet. Extension cords*,
non-grounded two prong adapters, or other
non-Panamax surge products must not be used.
Building wiring and other connections to protected equipment must conform to applicable codes
(NEC or CEC). No other ground wires or ground
connections may be used. All wires (including,
e.g., AC power lines, telephone lines, signal/data
lines, coaxial cable, antenna lead-ins) leading
into the protected equipment must first pass
through a single Panamax protector designed for
the particular application. The protector and the
equipment to be protected must be indoors in a
dry location, and in the same building. Panamax
installation instructions and diagrams must be
followed
3. NOTIFICATION: You must notify Panamax
within ten days of any event precipitating request
for product replacement or payment for connected equipment damage. A return authorization (RA) number must first be obtained from
the Panamax Customer Relations Department
at www.panamax.com** before returning the
protector Panamax. At this time, you must notify Panamax if you believe you have a claim for
damaged connected equipment. Once you obtain
an RA number, please mark the number on the
bottom of the unit and pack it in a shipping carton/box with enough packing material to protect
it during transit. The RA number must also be
clearly marked on the outside of the carton. Ship
the unit Panamax. Please note that you are responsible for any and all charges related to shipping the unit to Panamax. If connected equipment damage was indicated on your RA request,
Panamax will mail you claim kit to be completed
and returned within 30 days. A connection diagram of your system will be required as part of
the claim kit. Be sure to note its configuration
before disconnecting your equipment.
4. DETERMINATION OF FAILURE: Panamax will
evaluate the protector for surge damage. The
Panamax protector must show signs of surge
damage or must be performing outside (>10%)
of design specifications relative to its surge
protection capability. Opening the enclosure,
tampering with, or modifying the unit in any way
shall be grounds for an automatic denial your
request for payment. Panamax, after evaluating
all information provided, will determine whether
or not your request is eligible for payment. If the
surge protector shows no signs of AC power or
signal line surge damage and is working within
design specifications, Panamax will return the
unit to you with a letter explaining the test results

Exceptions: If a dealer or installer replaces the
protector for the customer, replacement will be
returned to the dealer installer; or if the protector is a pre-1996 model, it will be replaced; or,
for a Canadian customer, the protector will be
replaced. Panamax reserves the right to inspect
the damaged connected equipment, parts, or circuit boards. Please note that you are responsible
for any and all charges related to shipping the
damaged equipment to Panamax. Panamax also
reserves the right to inspect the customer’s facility. Damaged equipment deemed uneconomical
to repair must remain available for inspection by
Panamax until the claim is finalized.

tive, incidental or indirect damages, or attorney’s
fees. The parties will share the costs of arbitration (including the arbitrator’s fees, if any) in
the proportion that the final award bears to the
amount of the initial claim.

5. REQUEST PAYMENTS: Once Panamax has determined that you are entitled to compensation,
Panamax will, at its election, either pay you the
present fair market value of the damaged equipment, or pay for the cost of the repair, or send
you replacement equipment, or pay the equivalence of replacement equipment.

THE LIMITED PRODUCT WARRANTY IS THE
ONLY WARRANTY PROVIDED WITH THIS PANAMAX PRODUCT AND ANY OTHER IMPLIED
OR EXPRESSED WARRANTIES ARE NON-EXISTENT.

6. OTHER INSURANCE/WARRANTIES: This coverage is secondary to any existing manufacturer’s
warranty, implied or expressed, or any insurance
and/or service contract that may cover the loss.
7. EXCLUSIONS: THE PANAMAX CONNECTED
EQUIPMENT PROTECTION POLICY DOES NOT APPLY TO: Service charges, installation costs, reinstallation costs; setup cost; diagnostic charges;
periodic checkups; routine maintenance; loss of
use of the product; costs or expenses arising out
of reprogramming or loss of programming and/
or data; shipping charges or fees; service calls;
loss or damage occasioned by fire, theft, flood,
wind, accident, abuse or misuse, and products
subject to manufacturer’s recall or similar event.
8. DISPUTE RESOLUTION: Any controversy or
claim arising out of or relating to Panamax’s
Connected Equipment Protection Policy, or the
alleged breach thereof, shall be settled by arbitration administered by the American Arbitration
Association under its Commercial Arbitration
Rules. You may file for arbitration at any AAA
location in the United States upon the payment
of the applicable filing fee. The arbitration will be
conducted before a single arbitrator, and will be
limited solely to the dispute or controversy between you and Panamax. The arbitration shall be
held in any mutually agreed upon location in person, by telephone, or online. Any decision rendered in such arbitration proceedings will be final
and binding on each of the parties, and judgment
may be entered thereon in a court of competent
jurisdiction. The arbitrator shall not award either
party special, exemplary, consequential, puni-

9. GENERAL: If you have any questions regarding the product warranty or the connected equipment protection policy, please contact the Panamax Customer Relations Department at www.
panamax.com. The Limited Product Warranty
and Connected Equipment Policy herein supersede all previous warranties and/or Connected
Equipment repair/replacement policies.

This warranty may not be modified except in
writing, signed by an officer of the Panamax
Corporation.

* The use of a Panamax extension cord or
equivalent (UL or CSA listed, minimum
14AWG, 3-wire grounded) will not invalidate
the warranty.
** Forms are available on the Panamax web
site for requesting RAs and opening a claim
for connected equipment damage.

Contacting Panamax
Panamax, Inc.
1690 Corporate Circle
Petaluma, CA 94954
Phone - 707-283-5900 or 800-472-5555
Fax - 707-283-5901
Web - www.panamax.com
Customer Relations
7:30 AM – 4:30 PM, M-F
Email - custrelations@panamax.com

www.panamax.com
MODEL - MR4000
DOC. NO. DWS-00002-A
Effective Date 03/30/12