Mattel Asia Pacific Sourcing FGN8417W Hello Barbie Hologram User Manual FGN84 DOM User Guide booklet MECH
Mattel Asia Pacific Sourcing Ltd. Hello Barbie Hologram FGN84 DOM User Guide booklet MECH
User Manual
CAUTION – ELECTRIC TOY:
Not recommended for children under 6 years of age. As with all
electric products, precautions should be observed during handling
and use to prevent electric shock.
USER GUIDE
HELLO!
©2017 Mattel. All Rights Reserved.
CONSUMER INFORMATION
SERVICE.MATTEL.COM
Need Assistance? Visit service.mattel.com or call 1-800-524-8697
(US and Canada only).
Mattel, Inc., 636 Girard Avenue, East Aurora, NY 14052, U.S.A.
Consumer Services 1-800-524-8697. Mattel U.K. Ltd., Vanwall
Business Park, Maidenhead SL6 4UB. Helpline 01628 500303. Mattel
Australia Pty., Ltd., Richmond, Victoria. 3121.Consumer Advisory
Service - 1300 135 312. Mattel South Africa (PTY) LTD, Oce 102 I3,
30 Melrose Boulevard, Johannesburg 2196. Mattel East Asia Ltd., Room 503-09, North Tower, World Finance Centre,
Harbour City, Tsimshatsui, HK, China. Tel.: (852) 3185-6500. Diimport & Diedarkan Oleh: Mattel Southeast Asia Pte.
Ltd. , No 19-1, Tower 3 Avenue 7, Bangsar South City, No 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.
Tel: 03-33419052.
FGN84-0970-1101627708-DOM FGN84
ToyTalk and the ToyTalk logo are trademarks of PullString, Inc.
Apple, the Apple logo, iPhone and iPad are trademarks of
Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Google Play and Android are trademarks of Google Inc.
Hello Barbie Hologram
INSTRUCTION SHEET
SPECIFICATIONS
Asst:
Toy No.:
Part No.:
Lang. Code:
Trim Size:
Folded Size:
Type of Fold:
#colors:
Colors:
Paper Stork:
Paper Weight:
EDM No.:
12”W X 4”H
6”W X 4”H
16 panel
4C
4C
FSC
70 lb.
00
FGN84
DOM
FGN84-0970
1101627708-DOM
Booklet Pages - cover:
80gsm artpaper
(FRONT)(BACK)
Keep these instructions for future reference as they contain important information.
HELLO!
Hello Barbie Hologram and Your Child’s Privacy
Meet Your
Hello Barbie Hologram!
Setup
Controls & Reset
Help
System Requirements
Optional
Bluetooth
Setup
Managing Your WiFi Connection
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Mattel is deeply committed to safety, data security, and adhering
to the Children’s Online Privacy Protection Act (COPPA), an
important law designed to protect the privacy of
children
under 13. As part of the commitment of Mattel and its service
providers to complying with COPPA and other applicable
laws, Hello Barbie Hologram does not collect any personally
identiable information on your child, other than an optional
birthday month and day so your child can get a special
birthday greeting. Hello Barbie Hologram requires parental
consent for set-up and does not store voice data. You can
reset the Hello Barbie Hologram to manufacturer settings to
wipe all data on the device at any time.
Custom settings, such as zip code and time zone, are used
to deliver time, weather and alarms.
Hello Barbie Hologram includes hardware and rmware
data security safeguards and technology to keep the
(limited) information collected secure and private.
We are committed to transparency regarding our
privacy practices and encourage you to review our
complete privacy statement, which can be found at
http://corporate.mattel.com/privacy-statement.aspx.
WE VALUE PRIVACY WE VALUE SECURITY
WE VALUE TRANSPARENCY
Our dedication to the world of play started with our rst Barbie® doll and continues today with our new interactive toys.
We are dedicated to providing safe toys, and being transparent about our privacy practices.
Hello Barbie™ Hologram Privacy: Play Safe, Play Smart
This toy must only be used with a transformer for toys. [Model number: PS15B-0502500U]
The transformer is not a toy.
Toys liable to be cleaned with liquids are to be disconnected from the transformer before cleaning.
This toy is not to be connected to more than the recommended number of power supplies.
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Meet Your Hello Barbie Hologram!
Includes 1 non-replaceable 3.7VDC LiPo battery. Colors and decorations may
vary from those shown.
FOR PRODUCT SOLD IN USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE: Changes or modications not expressly approved by the manufacturer responsible for compliance could void
the user’s authority to operate the equipment.
WiFi BUTTONVOLUME UPVOLUME DOWNMICROPHONES POWER BUTTON
POWER ADAPTER
POWER CONNECTOR
RESET
SPEAKER
MICROPHONE
FRONT BACK
312
SETUP
MANAGING YOUR WIFI CONNECTION
To exit Connection Mode manually, hold the WiFi button for 3 seconds.
During setup, you connected Hello Barbie Hologram to your WiFi network. If you want to connect to a dierent WiFi network
or are having diculty with your WiFi connection, follow these steps:
BACK
ADULTS NOTE:
Periodically examine this transformer for damage to the cord, housing or other parts that may result in
the risk of re, electric shock or injury. If the transformer is damaged, do not use it.
Hello Barbie Hologram turns on automatically after you connect the power adapter.
1. Power On
YOU GOT
THIS!
BACK
1. Conrm that your router or modem is powered on.
2. Note the name (SSID) and password for your WiFi network.
3. Launch the Hello Barbie Hologram Companion App.
4. In the Hello Barbie Hologram Companion App, tap “Settings” then “WiFi” and follow the in-app instructions to configure a
new WiFi network.
5. As instructed in the app, hold the WiFi button for 3 seconds to activate Connection Mode. The lights will flash green
to indicate that Connection Mode is active.
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SETUP (CONTINUED)
• Note the name (SSID) and password for your WiFi network. You will be connecting Hello Barbie Hologram to this network.
• Download the Hello Barbie Hologram Companion App at no cost (data rates may apply).
• Launch the Hello Barbie Hologram Companion App.
• Follow the steps in the app to provide parental consent, customize your experience and connect
Hello Barbie Hologram to WiFi.
2. Download the App/Connect to WiFi
For help, see the Help section of the Hello Barbie Hologram
Companion App or barbie.com/hello-barbie-hologram
OPTIONAL
BLUETOOTH®
SETUP
1. Say "Hello Barbie, play Bluetooth music."
2. Turn on Bluetooth on your smart device. "Barbie Hologram" will
appear in the device list. Tap the name to initiate pairing.
You can control Bluetooth streaming music volume and playback
with voice commands, or by using the controls on your smart device.
You don't need to install the Hello Barbie Hologram Companion app
on your smart device to connect with Bluetooth.
You can stream music from your smart device using Bluetooth. Check with an adult first.
Once connected to WiFi, Hello Barbie Hologram will automatically download and install updates. The product will restart automatically
after an update is installed.
• When setup is complete, Hello Barbie Hologram will recommend you wait until your child is ready to play before continuing.
This is to ensure your child does not miss out on any of the fun. If you are ready to play, say, “Hello Barbie, let’s get this party
started!”
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SETUP (CONTINUED)
WHAT ARE WE
DOING TODAY?
HELLO BARBIE,
LOTS OF THINGS...
WE CAN DO
SYSTEM REQUIREMENTS
Hello Barbie Hologram will walk you through instructions on how to talk to her. Tip: Always say “Hello Barbie” rst, wait
for the pink lights to turn on, and then talk.
For a list of things you can say to Hello Barbie Hologram, please see the Phrase Guide.
3. Play!
• Works with iPhone® and iPad®. Apple devices must have iOS 9.0 or later.
• Android mobile devices with Android 4.4.4 or later.
• 2.4 GHz WiFi internet connection and WiFi enabled device required.
• Hello Barbie Hologram Companion App Required.
Download companion app (at no cost) from the App Store or
Google Play. The use of Hello Barbie Hologram involves the
recording of voice data. Parents are required to create an account
and grant consent via email by following the in-app instructions.
We reserve the right to terminate the app and speech recognition service
after May 1, 2019. Parents are required to grant consent via email by
following the in-app instructions.
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CONSUMER INFORMATION
SERVICE.MATTEL.COM
Need Assistance? Visit service.mattel.com or call 1-800-524-8697
(US and Canada only).
HELP
If you need more help, please see the Help section of the Hello Barbie Hologram Companion App. You can also nd answers
to frequently asked questions at: barbie.com/hello-barbie-hologram
Please perform a factory reset before disposing of Hello Barbie Hologram.
Power Button POWER ON: Press and hold the power button for about 1 second. Hello Barbie Hologram will power
up and reconnect to your WiFi network.
POWER OFF: Press and hold the power button for about 5 seconds.
Volume Control MANUAL: Increase or decrease the volume by pressing the volume up and down buttons.
VOICE COMMAND: You can also give voice commands, like “Hello Barbie, volume up.”
IF HELLO BARBIE HOLOGRAM IS NOT RESPONDING: Press reset with a paperclip to perform a soft reset.
WiFi and custom settings are not aected. RESET IS ON THE BACK OF THE TOY.
TO RESET HELLO BARBIE HOLOGRAM TO FACTORY SETTINGS:
1. Hold down reset with a paperclip. RESET IS ON THE BACK OF THE TOY.
2. While holding reset, press and hold the power button for 3 seconds. white lights will ash 3 times.
3. Release the power button.
4. Release reset.
This erases all WiFi and custom settings.
Reset
BACK
TOP
TOP
TOP
+
CONTROLS & RESET
I was unable to launch the
Hello Barbie Hologram
Companion App.
Verify that your mobile device meets the minimum requirements.
I did not receive my consent email.
Check your spam or junk mail folder. Verify that the email address you entered is correct and, if so, tap “resend email” in the
Hello Barbie Hologram Companion App.
I was unable to connect the
Hello Barbie Hologram
Companion App to my Hello Barbie Hologram.
Verify that Hello Barbie Hologram is in Connection Mode—the lights should ash green. You can also check by confirming
the existence of a WiFi network called "Barbie Hologram" in the Settings app of your smart device. If you can't find it, please
see Managing Your WiFi Connection on (page 11).
I’ve configured
Hello Barbie Hologram
, but it is still not working. Verify that your WiFi settings are correct and that you can
access the Internet from another device on that network.
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