MasterCard Presentation Prepaid Monitoring 2014

2015-01-11

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MasterCard Prepaid
Monitoring
Providing an additional layer of
security and prevention

©2014 MasterCard.
Proprietary and Confidential

In a class by themselves, catastrophic
attacks can be devastating for issuers
Catastrophic Attacks, are often highly
sophisticated, precisely planned, and aimed at
rendering issuer systems defenseless
By their design, they are difficult to detect in realtime—which can have devastating effects
Unlike traditional fraud prevention tools most
issuers do not have global network-level
monitoring capabilities to detect and stop these
types of attacks in real-time

FRAUD ALERT

In early 2013, a massive
attack on a prepaid
program resulted in
millions of dollars being
stolen, in a matter of
hours.
In response to this
exposed vulnerability in
the system, MasterCard
Prepaid Monitoring was
developed —to help stop
catastrophic fraud in its
tracks

©2014 MasterCard.
Proprietary and Confidential

April 30, 2014

To address these sophisticated attacks,
issuers need a sophisticated solution
Page 3

Complex payment ecosystems—an attractive target for fraudsters
Prepaid programs have an expanded value chain—
which criminals see as an opportunity with more
potential points of vulnerability to hack into an
account system
Hackers use sophisticated tactics that typical
anti-fraud tools may not be able to quickly detect
(e.g., changing load values, converting cards from closed- to
open-loop status, enabling cards for ATM use, and creating
duplicate /counterfeit cards for geographically dispersed use)

Once an account system is compromised, it can be
difficult for the issuer to protect against runaway

FAST FACT

Leveraging a 24/7
global view,
MasterCard Prepaid
Monitoring
compliments an
issuers existing fraud
tools—providing an
additional layer of
security to stop
catastrophic attacks.

losses

©2014 MasterCard.
Proprietary and Confidential

April 22, 2014

Identifying activity in real-time and blocking
at the account level are essential tactics
Here’s How It Works
1) MasterCard monitors prepaid transactions
processed on our network in real time
2) Sophisticated, dynamic decisioning
techniques are used to identify suspicious
activity at the individual account level
3) MasterCard sets five-hour blocks on
suspicious activity at the account level—which
ensures business continuity by leaving the
rest of the prepaid portfolio unaffected
4) The suspicious activity is flagged for issuers,
who are given time to investigate and take
any necessary measures
©2014 MasterCard.
Proprietary and Confidential

April 22, 2014

Prepaid Monitoring has already proven
successful—blocking catastrophic fraud

+
$40M

94%

Has been blocked by
Prepaid Monitoring in
less than a year since
inception.

Of total GDV blocked
has been confirmed
as fraudulent
by issuers.

“

Fraud prevention never stops. Our ability to monitor suspicious
patterns in real-time and immediately act against such activity
is essential to the viability of the entire payment system.
- Ron Hynes, Group Executive, MasterCard – Global

©2014 MasterCard.
Proprietary and Confidential

April 22, 2014

Recent catastrophic attacks further
demonstrate the value of Prepaid Monitoring
Page 6

Thwarting a major attack in Middle East/Africa region
In March 2014, MasterCard detected and prevented an attack that had the
same patterns associated with potentially catastrophic losses
– MasterCard immediately blocked the attempted

transactions and contacted the issuer
– What would have amounted to millions of dollars

in losses was limited to just a few thousand

Blocking an attempted “brute force” attack
Prepaid Monitoring recently identified and blocked an
attempted CVC2 brute force attack of 46,000 transactions
totaling $4.6 billion. This type of attack has historically
overwhelmed issuers’ processing systems and resulted
in a severe outages and enormous fraud losses.

©2014 MasterCard.
Proprietary and Confidential

April 22, 2014

Prepaid Monitoring acts as a safety net—
by enhancing existing issuer security tools
Page 7

Prepaid Monitoring can “step-in” and help issuers:
• Block suspicious activity without impacting the rest
of their portfolio
• Protect their business from ‘catastrophic’ risks
• Support the integrity, reliability and security of
their brand
• Demonstrate to stakeholders and regulators an
increased ability to combat fraud with additional
tools

QUOTE

“Prepaid Monitoring is a
like a ‘circuit breaker’ that
automatically responds to
suspicious activity and
defuses an attack before
it can have an impact.”
Ron Hynes,
Group Executive
MasterCard - Global

©2014 MasterCard.
Proprietary and Confidential

Blocking Options—
What to do if/when an attack occurs
Page 8

MIP Transaction Blocking

List Manager

Quickly block an entire BIN for all
activity or by broad-level criteria

Temporarily block or unblock
an individual
primary account number

(e.g., country, region, transaction type,
merchant category)

Fraud Rule Manager

Stand-In Range Blocking

Selectively block upon
variations of sophisticated
data elements

Block all transactions
during Stand-In
processing only

©2014 MasterCard.
Proprietary and Confidential

April 30, 2014

For more information on
MasterCard Prepaid Monitoring,
please contact your
MasterCard representative.
©2014 MasterCard.
Proprietary and Confidential



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