Medtronic Care Management Services CD320 CD320 Commander Flex User Manual
Cardiocom CD320 Commander Flex
User Manual
Telemonitoring System
COMMANDER
FLEX®
User
Manual
(952)-361-6467 (USA)
1-888-243-8881 (USA
and Canada)
00-800-1188-0000 (EU)
1
BEFORE USING THE COMMANDER FLEX®
READ THE ENTIRE USER MANUAL.
The Commander FLEX System has been designed, manufactured and
tested according to the highest quality standards. It is being provided to
you by your health care team. You are required to return the Commander
FLEX, and all peripherals upon request.
All accompanying documents including this manual and inserts shall be
regarded as part of the Commander FLEX System.
The “crossed-out wheelie bin” symbol on the device indicates it must
not be disposed of with your normal household waste. Instead, return the
products to Cardiocom for the recycling of waste electrical and electronic
equipment.
CARDIOCOM MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
Cardiocom shall not be liable for errors contained herein or for incidental
consequential damages in connection with the furnishings, performance or use of
this material.
This document contains proprietary information, which is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced or translated without prior written consent of Cardiocom.
WARNING: THE COMMANDER FLEX® SYSTEM IS NOT
INTENDED FOR EMERGENCIES. IF YOU HAVE ANY
URGENT SYMPTOMS, CALL YOUR LOCAL EMERGENCY
NUMBER OR YOUR HEALTH CARE PROVIDER.
2
To ensure the correct and safe use of the Commander FLEX®
device (including all of its parts and peripherals), the following
safety measures should be followed, along with the other warnings
and cautions listed in this manual and on the device.
Safety Terms Used
DANGER
Will cause serious injury or death.
WARNING
Could cause serious injury or death.
CAUTION
Will or could cause moderate or minor
injury and/or property damage.
IMPORTANT COMMANDER FLEX® SAFETY PRECAUTIONS
CARDIOCOM WILL NOT BE LIABLE FOR ANY HAZARDS INTRODUCED
OR DAMAGE SUFFERED AS A RESULT OF UNAUTHORIZED
MODIFICATION OF THE DEVICE OR FAILURE TO FOLLOW THE SAFETY
PRECAUTIONS IN THIS MANUAL.
3
DANGER:
Do not wrap the hose of the blood pressure cuff, the device power
supply cord, or any other portions of the Commander Flex, around the
neck. Doing so could result in strangulation or other injury.
Do not use the device power supply if it is damaged, or if it plugs into
the electrical outlet loosely, or is otherwise improperly connected to an
electrical outlet. Doing so may result in electric shock, overheating, fire,
or short-circuiting.
When using the device power supply, make sure it is properly and fully
inserted into the electrical outlet. Failure to do so could result in
electric shock, overheating, or short-circuiting.
Do not overload power outlets. Plug the device into the appropriate
voltage outlet only. Use power supply only with AC 120 volt electrical
outlet. Use with electrical outlets at other voltages may result in the risk
of fire, electrical shock, or burns.
WARNING:
Read all of the information in this manual before operating the
Commander Flex.
Operate the Commander Flex as intended and do not use the device for
any other purpose.
The Commander Flex is intended for use by an adult. Children should
not use the device or be left unattended with the Commander Flex. Do
not use the device if you are unable to operate it by yourself. The
device is not to be used by persons who cannot express their
intentions.
Do not insert foreign objects into any openings of the Commander Flex
or attempt to modify the device.
Do not use the blood pressure cuff where either an intravascular access
or therapy, or an arterial (A-V) shunt, is present, as this may cause
interference to blood flow and result in an injury.
4
Do not use the blood pressure cuff or any other part of the device on
part of your body with an existing injury or wound. Such use may result
in further injury.
Do not use the blood pressure cuff on an arm on the side of a
mastectomy. Doing so may result in further injury.
Do not use the blood pressure cuff on an arm while monitoring
equipment is already in use, as this can temporarily cause loss of
function of the monitoring equipment.
If the product does not operate properly, exhibits an error or
malfunctions in any way, stop use and unplug the device from electrical
power supply immediately, and request inspection and service. Failure
to do so could result in the risk of an accident, electric shock, or fire. If
your device needs servicing, please call Customer Care at the phone
numbers identified on this manual’s cover page.
The Commander Flex is designed to be maintained and serviced (with
the exception of cleaning) only by qualified personnel. Do not
disassemble or attempt to repair the device.
The device is for indoor use only. Do not operate the Commander Flex
in extreme temperature or humidity conditions.
If the device is used close to televisions, microwave ovens, cellular
telephones, X-ray or other electrical devices, Commander Flex
measurements or output may be distorted, or device operational failure
may occur.
Unplug the device power supply from the electrical outlet before
cleaning. Do not plug or unplug the device power cord into the
electrical outlet with wet hands. Doing so may result in electrical shock
or fire.
Do not expose the Commander Flex to water or other liquids. Doing so
may cause electric shock, short-circuiting, and other damage to the
product.
Use power supply only with electrical outlet of voltages marked on
name plate. Do not use a voltage converter. Doing so may cause fire or
electric shock.
5
Do not allow any material to drape over the device power supply while
in use. Doing so could result in the risk of fire.
Do not modify or attempt to repair the Commander Flex or peripherals.
Doing so could result in the risk of fire, electrical shock, or injury.
Do not scratch, damage, modify, bend, pull, or twist the power supply
cord or the other parts of the Commander Flex. Do not place heavy
objects on top of the device power supply cord or pinch it with objects
or tools. Do not wrap the cord around the device or the body of the
power supply. Doing any of these things may result in the risk of fire or
electrical shock.
Do not step or walk on the device power supply cord or any cables or
peripherals. Doing so may cause an accident or injury.
Do not submerge the Commander Flex in water or get it wet (other than
the moist cloth used while cleaning.)
Blood flow interference and harmful injury can be caused by continuous
cuff pressure due to connection tubing kinking.
Too frequent of blood pressure measurements can cause injury due to
blood flow interference.
6
CAUTION:
Cleaning must not be performed while equipment is in use or connected
to the power supply.
Avoid tightly folding the blood pressure cuff or storing the hose tightly
twisted for long periods, as such actions may shorten the life of the
Commander Flex components.
If the Commander Flex becomes dirty, clean with a soft cloth that is
slightly moistened with warm water. Do not use alcohol, paint thinner,
or anything other than warm water.
Use care in handling the Device. Do not drop the Device or any parts or
peripherals. Protect the Device from impact or sudden shocks.
Store the Commander Flex in a clean, safe location. Do not store it in
direct sunlight, high humidity, freezing temperatures or other extreme
temperatures or dust.
The effectiveness of this sphygmomanometer has not been established
in pregnant (including pre-eclamptic) patients.
If you have questions about your Commander Flex®,
call the number on this manual’s cover for help.
7
Table of Contents
Welcome to the Commander Flex System …………………………8
Unpacking the Commander Flex ………………………….…….…10
Connecting Commander Flex …………………….………………...12
Cellular Connection Setup …………………….……..……..…….. 14
Using Commander FLEX with a Telephone Line…….…..….....…. 17
Using Commander FLEX………………………..…..……..………… 23
SC100 Scale PE (Professional) and SC250 Scale SE (Slim) ….....26
SC200 Scale WE (Wireless) ………………………....……………… 30
Peak Flow Meter ……………………….…………..…………………..39
GlucoCom® Blood Glucose Meter ………………………………….. 43
Blood Pressure ………………………………………….……………. 48
Pulse Oximeter …………………………………………..…………… 53
Ear Thermometer ...……………………….……………..…………… 56
Frequently Asked Questions ……………………………..…………. 58
Main Menu …………………………………………………………….. 61
Additional Information ……………………………….……..…….….. 64
Care and Cleaning Information ……………………………..……… 67
A
D
B
C
E
F
G
H
I
J
K
L
M
N
O
P
Q
8
A
Welcome to the Commander FLEX
System
What is the Commander FLEX?
Commander FLEX is a home monitoring tool. It sends important
health information to your health care team. This allows your
doctor and other health care team members to take action before
your symptoms get worse. Your health care team can make
changes to your care plan to help you stay healthy.
How do you participate?
Your health care team has provided Commander FLEX for you to
use at home. You should use the Commander FLEX each day.
You may use the Commander FLEX to measure your weight,
peak flow, oxygen saturation, blood pressure, and/or blood
glucose levels. You should do this as instructed by your health
care team. This data will be sent to your health care team each
day. The Commander FLEX uses its own cellular connection or
toll free numbers to send data so there will be no charge to you.
What are the benefits of using Commander FLEX?
Identifies symptoms early and allows your health care team to
take action
Keeps you “in touch” with your doctor and his or her team
Teaches you about your health condition
Keep this Manual near your Commander FLEX for a quick
reference.
9
Your Commander FLEX Kit Includes:
Commander FLEX
Power Supply
Telephone Cord
Telephone Jack Splitter
You may have also been sent one or more of the following peripherals:
SC100 Scale PE (Professional Edition)
SC250 Scale SE (Slim Edition)
SC200 Scale WE (Wireless Edition)
Peak Flow Meter
GlucoCom® Blood Glucose Meter
Blood Pressure Cuff
Pulse Oximeter
Ear Thermometer FORA IR20c
10
B
Unpacking Commander FLEX
IN THE BOX
Note: You may not be sent all of the other peripheral
devices. If you were sent a scale, it will be in a second
box.
COMMANDER FLEX
Power Supply
Peripheral
Devices
Peak Flow
Meter
GlucoCom
®
Blood Glucose Meter
Blood Pressure Cuff
Pulse
Oximeter
11
Unpacking Commander FLEX
1. Remove the Commander FLEX and additional peripheral devices
from the box.
2. Check for any damage from shipping. If you note any damage,
call your care provider as soon as possible.
3. Save the original box and shipping material for when you return
the Commander FLEX.
Save the box for return shipment
12
C
Connecting Commander FLEX
Connections on Back of the Commander FLEX:
Peripheral Port Colors
Port A = ORANGE
Port B = RED
Port C = DARK BLUE
Commander FLEX Setup
The Commander FLEX is able to send your data to your health care
provider in two ways. You can use your home phone line or the device
can use the built-in cellular modem.
If you have a home phone line, turn to Section E for Using
Commander FLEX with a Telephone Line.
If you do NOT have a home phone line, turn to Section D for
Cellular Connection Setup.
CUFF
Telephone
Jack
Power Jack
Ports for Peripherals
Port D = GREEN
Port E = LIGHT BLUE
Port F = LIGHT GREEN
Scale = YELLOW
13
Main Features
Screen – The black and white LCD screen will show text and
graphics.
Selection Buttons – These buttons are used for selecting
options from the onscreen menus or answers to multiple choice
questions. The answers will show up on the screen next to the
buttons.
Keypad Numbers – The keypads are used to manually enter
numbers e.g. manual entry of vital sign readings.
Info Button – This button is used to access the Main Menu.
Yes/No Answer Buttons – These buttons are used to answer
questions that ask for a YES or NO answer.
Info
Button
Screen
Yes/No
Answer Buttons
Selection
Buttons
Keypad
Numbers
14
D
Cellular Connection Setup
Note: You should use this section to set up the Commander FLEX if
you DO NOT have a home phone line.
Where to Set Up Commander FLEX
1. Near an outside wall or window.
2. Near an electrical outlet.
How to Connect Commander FLEX
Be sure to connect the parts in this order:
1. Insert the small end of the Power Supply cable into the port
labeled “POWER” on the back of the Commander FLEX.
Backside of the
Commander Flex
Power Connection
15
How to Connect Commander FLEX …continued
2. Plug the Power Supply into a standard electrical wall outlet.
3. The Commander FLEX set up should look like this:
WARNING: BE SURE TO ONLY USE THE POWER SUPPLY THAT
WAS SENT WITH THE COMMANDER FLEX. THE COMMANDER
FLEX IS NOT MEANT TO BE USED WITH OTHER POWER
SUPPLIES.
Plug In Here
16
Commander FLEX Activation
When the Commander FLEX is plugged in, it will turn on and start the
setup process. This step will take a few minutes to complete.
If the Commander FLEX was not able to complete the setup process
on its own, the device will give you more instructions. Follow these
instructions to complete the setup process.
Signal Strength and Cellular Connection
Here are a few tips to help you get more bars and improve your signal
strength:
1. Place the Commander FLEX near an outside wall or window.
2. Do NOT place Commander FLEX next to your TV or other
electrical equipment.
3. Do NOT place Commander FLEX near large metal objects, such
as your refrigerator.
Now you can turn to Section F for instructions
on using the Commander FLEX.
17
E
Using Commander FLEX with a
Telephone Line
Note: You should use this section to setup Commander FLEX if you
DO have a home phone line.
Where to Set Up Commander FLEX When Using a
Telephone Line
1. Place near a working telephone wall jack.
2. Place near an electrical outlet.
NOTE: You can check to see if the wall jack is working by
connecting a phone to the wall jack. You should hear a dial
tone on the phone if the wall jack is working properly.
If the wall jack
is working, you
should hear a
dial tone in the
telephone
handset.
1
2
3
4
5
6
7
8
9
*
0
18
How to Connect Commander FLEX When Using a
Telephone Line
Be sure to connect the parts in this order:
1. If there IS a telephone plugged into the wall jack, unplug the
phone from the wall jack and go to Step 3. If there is no phone
plugged into the wall jack, proceed to Step 2.
2. If there is NOT a telephone plugged into the wall jack, plug one
end of the telephone cord you were sent into the wall jack. Plug
the other end into the port on the back of the Commander FLEX
labeled “PHONE LINE”. Then, go to Step 6.
Wall Jack
Wall
Jack
Phone Line
Back side of Commander Flex
19
3. Insert a Telephone Jack Splitter into the wall jack.
4. Plug the telephone into one side of the Telephone jack splitter.
5. Using the telephone cord you were sent, plug one end into the
Telephone Jack Splitter. Plug the other end into the port on the
back of the Commander FLEX labeled “PHONE LINE.” Your
telephone will continue to function as normal.
Telephone Jack Splitter
Wall Jack
Plug In
Here
Telephone Jack
Splitter
S
p
l
i
t
t
e
r
PHONE
LINE
Port
Back side of
Commander Flex
20
How to Connect Commander FLEX When Using a
Telephone Line…continued
6. Plug the Power Supply into a standard electrical wall outlet.
7. Insert the small end of the Power Supply cable into the port
labeled “POWER” on the back of Commander FLEX.
Power Connection
Back side of Commander Flex
21
8. The Commander FLEX setup should look like this when just
plugged into the wall jack
OR the Commander FLEX setup should look like this, if a
telephone is also plugged into the wall jack:
NOTE: If this is the first time you have set up the
Commander FLEX, it will call out to complete the setup process.
See COMMANDER FLEX ACTIVATION on the next page.
Back side of Commander Flex
Power Connection
Phone Connection
Power Connection
Back side of
Commander Flex
Phone Connection
22
Commander FLEX Activation
After the Commander FLEX is plugged in, it will turn on and start the
setup process. This step will take a few minutes to complete.
If the Commander FLEX was not able to complete the setup on its
own, it will give additional instructions. Follow these instructions to
complete the setup process.
Now you can turn to Section F for instructions
on using the Commander FLEX.
23
F
Using Commander FLEX
Using Commander FLEX is Easy!
Each day you will simply take a Health Check. This may include:
Measuring your vital signs, like weight, blood pressure, oxygen
saturation, peak flow, temperature or blood glucose levels.
Answering a series of questions about your health status.
That’s it!
The Commander FLEX automatically sends your Health Check
data to your health care team. The transmission process usually
takes less than one minute to complete.
More About the Health Check
Your Health Check gathers vital sign data and asks a series of
health related questions. This health information is then sent to
your health care team. The Health Check may also contain
messages to teach you about your health condition.
24
How to Start Your Health Check
1. Each day you will press the YES or NO button on the Commander
FLEX to turn it on. The following messages will be spoken and
appear in the display:
“Good Morning”
“Are you ready to start your Health Check?”
2. Press the YES button to begin your Health Check.
3. If you have any other peripheral devices attached to Commander
FLEX, you will be instructed to take your measurements. Follow
the on screen instructions and refer to the device instructions
found in this User Manual.
4. The Commander FLEX may ask you a series of questions about
your current symptoms. Answer each question based on how you
are feeling.
25
Other Peripheral Devices
With the Commander FLEX, you may have been sent one or more of
the following devices. Refer to the instructions on the pages listed
below to set up each device:
SC100 Scale PE (Professional) & SC250 Scale SE (Slim) ..... 26
SC200 Scale WE (Wireless) ................................................... 30
Peak Flow Meter ..................................................................... 39
GlucoCom® Blood Glucose Meter .......................................... 43
Blood Pressure ........................................................................ 48
Pulse Oximeter ....................................................................... 53
Ear Thermometer ................................................................... 56
Note: If you were sent a device and the instructions for
use are not included in this manual, please refer to
the information that came with that device.
WARNING: THE COMMANDER FLEX SYSTEM IS NOT
INTENDED FOR USE WITH OTHER DEVICES. DO NOT
ATTEMPT TO USE ANY DEVICE THAT WAS NOT SENT TO
YOU BY CARDIOCOM.
26
G
SC100 Scale PE (Professional
Edition) & SC250 Scale SE (Slim
Edition)
Unpacking Scale PE or Scale SE
1. Remove the Scale you received from its box.
2. Check for any damage incurred during shipping. If you note any
damage, call your care provider as soon as possible.
3. Please save the original box and shipping material for when you
return the Scale.
4. If you are going to use Scale PE or Scale SE on carpet, unpack
the Carpet Cups or Carpet Platform as shown below.
5. Keep the scale cover on at all times when using the device.
Slim Scale:
SC100 Scale PE (Professional Edition)
Carpet Cups
Scale Cover
Carpet Platform
SC250 Scale SE (Slim)
Edition)
27
Setting Up Scale PE or Scale SE on a Hard Surface
1. Place the Scale on a hard surface away from high-traffic areas.
2. The Carpet Cups or Carpet Platform should NOT be used when
using the Scale on a hard surface.
CAUTION: Place the scale on a surface away from traffic areas to
prevent a tripping hazard.
Setting Up Scale PE on Carpet
1. Attach the Carpet Cups:
a. Remove the adhesive cover off of the Carpet Cup.
b. Press the sticky side of the Carpet Cup
firmly onto one of the rubber feet
on the bottom of the Scale PE.
c. Attach the rest of the Carpet Cups.
2. Be sure to carefully check the stability of Scale PE.
CAUTION: Carpet Cups should not be used on hard
flooring. If moving the scale from carpet to hard flooring,
remove the carpet cups from the scale.
28
Setting Up Scale SE on Carpet
1. Set the Carpet Platform on the
carpeted floor with the “TOP”
label side facing up.
2. Next, place Scale SE directly on top of
the Carpet Platform according to the
directions on the Carpet Platform
label.
a. The feet of Scale SE should be
placed in the Carpet Platform foot
holders.
b. Make sure the cord is not caught
between the scale and platform.
CAUTION: The Carpet Platform should not be used on hard flooring.
Connecting the Scale to Commander FLEX
1. Insert the YELLOW end of the Scale PE or Scale SE cable into
the YELLOW port labeled “SCALE” on the back of Commander
FLEX.
Note: The SC200 Scale WE does not have a cable. See Section
H for instructions to set up the Scale WE
2. Your Scale connection should look like this:
Foot Holders
Feet
OR
29
Using the Scale
1. You will weigh yourself during the daily Health Check.
2. Commander FLEX will ask you to “Please step on the scale”.
Keep your hands at your sides while weighing. Do not hold on
to anything nearby or your weight reading may be inaccurate.
3. If you are not on the scale within twenty seconds after the
Commander asks you to step on the scale, please wait for the
next instruction from the Commander FLEX.
Put your feet properly on the scale as follows:
CAUTION: Failure to step on the scale correctly may cause you to
lose your balance. If you feel unstable on the scale, do not
continue use of the scale as this may result in a fall injury.
4. Commander FLEX may then display the following messages:
a. Your weight is ____ lbs.
This is your current weight to one-tenth of a pound.
b. Your weight as compared to your last recorded weight.
An example would be: Good Job! You have lost 1.5 lbs.
5. Weigh yourself without clothes or with the same amount of
clothes every day. This will help keep your weight
measurements consistent.
6. Weigh yourself in the morning after going to the bathroom and
before eating or drinking anything.
7. You do not need to remain on the scale to answer the Health
Check questions or to measure other vital signs.
8. The Commander FLEX will automatically transmit your weight
to your health care team.
30
H
SC200 Scale WE (Wireless Edition)
Unpacking Scale WE
1. Remove Scale WE from its box.
2. Check for any damage incurred during shipping. If you note any
damage, call your care provider as soon as possible.
3. Please save the original box and shipping material for when you
return the Scale.
4. If you are going to use Scale WE on carpet, unpack the Carpet
Platform as shown below.
Remove the Battery tab before use
SC200 Scale WE (Wireless Edition)
Carpet Platform
1. Go to the Battery Door on the back
of the scale.
2. Locate the plastic tab that says,
“PULL”
3. Remove the tab by firmly pulling it
out of the Battery Door
4. Throw away the tab
Battery Door
“PULL”
tab
31
Setting Up Scale WE on a Hard Surface
1. Place Scale WE on a hard surface away from high-traffic areas.
2. The Carpet Platform should NOT be used when using Scale WE
on a hard surface.
Setting Up Scale WE on Carpet
1. Set the Carpet Platform on the
carpeted floor.
2. Place Scale WE on top of the
Carpet Platform according to the
directions on the Carpet Platform
label.
a. The feet of Scale WE should
be placed in the Carpet
Platform foot holders.
CAUTION: The Carpet Platform should not be used on hard
flooring.
Connecting Scale WE to the Commander FLEX
1. Press any button to wake up the
Commander Flex. It displays:
“Are you ready to start your Health Check?”
2. On the Commander FLEX, select the “Info Button.” It is located
in the upper right hand corner with a blue “i”. Selecting the “Info
Button” will display the Main Menu.
3. Select Device Setup from the Main Menu.
4. Select Advanced Setup from the menu.
5. Select Peripherals from the Advanced Setup menu.
Foot
Holders
Feet
Info Button
32
6. Select Wireless Scale from the Peripherals menu.
7. Select Connect to Scale from the Wireless Scale menu.
8. Commander Flex will prompt you to connect the Wireless Scale.
9. Turn Scale WE over so the bottom is facing you. You will notice
the buttons on the back of Scale WE. Please find and press the
button with the wireless symbol.
If the scale sound is on, you will hear the wireless scale say
“Scale Connected”.
10. Once connected, the Commander FLEX will display a message
stating “Scale Connected.”
11. Select Exit until “Are you ready to start your Health Check?”
appears on the screen.
12. Place the Scale WE on a hard surface or carpet (using the carpet
platform) with the LCD display side up.
Taking a Weight Using Scale WE
1. Once you have set up your Scale WE, you can take a weight at
any time.
2. Your weight will display on the scale.
3. Your weight will be automatically transmitted to the connected
Commander FLEX.
a. If a weight is taken before a health check, the
Commander FLEX will skip the “Take you Weight”
section of the health check unless it is outside of the
expected range.
b. If the weight taken prior to the health check is outside of
the expected range, you will need to confirm the reading
during the health check for each weight reading taken.
33
c. If you have not taken a weight and start your health
check, the Commander FLEX will ask you if you would
like to take a weight.
When using the scale, be sure your feet are properly on the scale as
follows:
CAUTION: Failure to step on the scale correctly may cause
you to lose your balance. If you feel unstable on the scale,
do not continue use of the scale as this may result in a fall
injury.
34
Changing the Volume on Scale WE
1. Turn Scale WE upside down.
2. Select the button with the volume symbol.
3. Press the button until you hear the volume you would like Scale
WE set to.
a. The volume settings are:
High
Low
Off
Volume
35
Changing the Language on Scale WE
Note: This option is controlled by Commander FLEX if the scale is
connected. If the scale is not connected, then follow the steps
below.
1. Turn Scale WE upside down.
2. Select the button with the language symbol.
3. Press the button until you hear the language you would like Scale
WE set to.
4. The available language settings are:
a. English
b. Spanish
c. French (on the scale only)
Language
36
Changing Weight Measurement on Scale WE
Note: This option is controlled by Commander FLEX if the scale is
connected. If the scale is not connected, then follow the steps
below.
1. Tip Scale WE upside down.
2. Select the button with the weight measurement symbol.
3. Press the button until you hear the weight measurement you
would like Scale WE set to.
4. The available weight measurement settings are:
a. Pounds
b. Kilograms
Viewing Scale Diagnostics
1. On the Commander FLEX, select the Info Button. You may need
to select the Info button again to advance from the “Are you
ready to start your Health Check?” screen to the Main Menu.
2. Select Device Setup from the menu
3. Select Advanced Setup from the menu.
4. Select Peripherals from the Advanced Setup menu.
Measurement
37
5. Select the Wireless Scale from the Peripherals menu.
6. Select the Scale Diagnostics from the Wireless Scale menu.
7. If Commander FLEX is connected, the Commander FLEX will
display the words “Scale Connected”.
Disconnecting Scale WE from the Commander FLEX
1. Press any button to wake up the Commander Flex. It displays:
“Are you ready to start your Health Check?”
2. On the Commander FLEX, select the Info Button. It is located in
the upper right hand corner with a blue “I”. Selecting the Info
Button will display the Main Menu.
3. Select Device Setup from the Main Menu.
4. Select Advanced Setup from the menu.
5. Select Peripherals from the Advanced Setup menu.
6. Select the Wireless Scale from the Peripherals menu.
7. Select the Disconnect from Scale from the Wireless Scale menu.
8. The Commander FLEX will disconnect the Wireless Scale.
Changing the Batteries in Scale WE
1. Scale WE will indicate when the batteries need to be replaced by
displaying a message
Full
Low
38
a. Commander FLEX will display a message to replace the
batteries.
b. Scale WE will display a low battery indicator. Note that when
the batteries are completely depleted, the low battery indicator
will not be displayed.
2. Turn Scale WE upside down.
3. Open the battery door by pushing down on the battery case tab
and pulling out.
4. Take out all the batteries. All batteries are to be replaced at the
same time.
5. Replace with six (6) (AA) alkaline batteries.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
FCC WARNING STATEMENTS
39
I
Peak Flow Meter
Unpacking the Peak Flow Meter
1. Remove the Peak Flow Meter from the box.
2. Check for any damage incurred during shipping. If you note any
damage, call your care provider as soon as possible.
3. Remove the Peak Flow Cradle with the ORANGE connector from
the box.
Connecting the Peak Flow Meter
1. Insert the ORANGE end of the Peak Flow Cradle cable into the
ORANGE port labeled “A” on the back of the Commander FLEX.
2. Your Peak Flow connection should look like this:
40
Using the Peak Flow Meter
1. Remove the Peak Flow Meter from its plastic case.
2. Stand up to take your Peak Flow measurement.
3. Hold the Peak Flow Meter in your hand. Make sure to
not cover the vent holes on the back of the Meter.
4. Bring the Peak Flow Meter mouthpiece towards your
mouth.
5. Press the button on the front of the Peak Flow Meter
TWO times.
6. Take a deep breath, inhaling as fully as you can.
7. Place the mouthpiece in your mouth and blow out into
the Meter as hard and fast as you can. Make sure
your lips form a tight seal around the mouthpiece.
8. The meter should beep one time and display your Peak
Flow results on the Meter screen.
Button
Vent
Holes
Screen
Mouthpiece
41
Sending Peak Flow Data
1. During the Health Check, the Commander FLEX will
prompt you to “Press YES when ready to send your
Peak Flow data”.
2. Press YES on the Commander FLEX. The
Commander FLEX will provide the following
instructions:
a. Place the Peak Flow Meter in the cradle.
b. The Meter display screen should face the red light
on the cradle.
c. Press the button on the Peak Flow Meter TWO
times while the Meter is in the cradle.
3. The Commander FLEX will indicate that it is “Reading
Meter — Please Wait”.
4. If the Commander FLEX connects with your Peak Flow
Meter but finds that there are no new readings to send,
Screen
Red Light
Button
42
it will give you the option to take a new Peak Flow
reading.
5. The Commander FLEX will confirm that “Your Peak
Flow data was received”.
6. If the Commander FLEX was not able to get readings
from your Peak Flow meter, it will give additional
instructions. Follow these instructions and try to send
your Peak Flow data again.
Note: For more information, consult the Peak Flow
Manual included with the Peak Flow Meter.
Changing Peak Flow Meter Batteries
1. Insert a coin in the slot
and turn to the left.
2. Remove the battery cover
and batteries.
3. Replace the batteries
(the writing on the battery
should be facing up).
4. Replace the battery cover
by lining up the coin slot with
the arrow on the body of the
Peak Flow Meter.
5. Insert a coin in the slot and
turn to the right. Do not turn
past the Lock (-) indicator.
STEP 2
STEP 3
STEP 4
STEP 5
STEP 1
43
J
GlucoCom® Blood Glucose Meter
Unpacking the GlucoCom® Blood Glucose
Meter
1. Remove the GlucoCom® Meter from the box.
2. Check for any damage incurred during shipping. If you
note any damage, call your care provider as soon as
possible.
3. Remove the cable with the RED and WHITE
connectors from the box.
Using the GlucoCom® Blood Glucose Meter
Please refer to the GlucoCom® Owner’s Manual for
instructions on measuring your blood glucose (sugar).
Connecting the GlucoCom® Blood Glucose
Meter
1. Insert the RED end of the cable into the RED port
labeled “B” on the back of Commander FLEX.
44
2. When you are ready to send your blood glucose
readings, insert the WHITE end of the cable into the
port on the side of the GlucoCom® Meter.
3. The connection between your GlucoCom® Meter and
Commander FLEX should look like this:
Sending Blood Glucose Data
1. During the Health Check, the Commander FLEX will
prompt you to connect the cable to the Glucose Meter.
2. The Commander FLEX will then prompt you to “Press
YES when the Meter is connected”.
You will see
the letters PC
on the meter
screen when it
is properly
connected.
45
Sending Blood Glucose Data…continued
3. Press YES on the Commander FLEX and follow the
prompts.
4. The Commander FLEX will indicate it is “Reading Meter
— Please Wait”.
5. If the Commander FLEX connects with your
GlucoCom® Meter, but finds no glucose readings for the
current day OR no new readings since the last data
were sent, it will give you the option to test your
glucose.
If you want to test your glucose:
a. Unplug the WHITE end of the cable from the
Meter.
b. Use the Meter to test your glucose (refer to
GlucoCom® Owner’s Manual).
c. Remove the test strip from the Meter.
d. Insert the WHITE end of the cable back into the
data port on the side of the GlucoCom® Meter.
6. The Commander FLEX will confirm that “Your Glucose
data was received”.
7. If the Commander FLEX was not able to get readings
from your GlucoCom Meter, it will give more
instructions. Follow these instructions and try to send
your glucose data again.
8. You will be prompted to “Please disconnect the
GlucoCom® meter from the cable” after the data was
received by the Commander FLEX.
46
Changing GlucoCom® Meter Batteries
1. Open the battery compartment on back of meter by
pulling on the tab at the top of the outline.
2. Grasp the clear plastic tab and pull back hard.
3. Place new battery UNDER gold edge on the side and
then push battery into place.
47
Changing GlucoCom® Meter Batteries
…continued
4. Replace battery compartment cover, bottom edge first.
Snap the cover into place. Turn Meter over and test the
power by pressing the button to turn on the Meter.
48
K
Blood Pressure
Unpacking the Blood Pressure Cuff
1. Remove the Blood Pressure Cuff from the box.
2. Check for any damage incurred during shipping. If you
note any damage, call your care provider as soon as
possible.
Connecting the Blood Pressure Cuff
1. Firmly insert the Blood Pressure Cuff Air Hose fitting
into the port labeled “CUFF” on the back of Commander
FLEX.
CUFF
Blood Pressure
Cuff Air Hose
Fitting
Insert Cuff
Here
49
Connecting the Blood Pressure Cuff
…continued
2. Your Blood Pressure Monitor connection should look
like this:
Measuring Blood Pressure
1. During the Health Check, Commander FLEX will
prompt you to sit down to measure your Blood Pressure
and provide the following instructions:
a. “Place the Cuff on your upper arm over bare skin”
b. “The Cuff should be an inch above the bend of
your arm”
c. “The tubing should run down the middle of the
inside of your arm”
d. “Wrap the cuff tightly around your arm”
Make sure the
cuff is an inch
above the
bending point of
your arm
Wrap the cuff
tightly around
your upper
arm
50
e. “Rest your arm and hand on a table or hard
surface”
2. Commander FLEX will prompt you to “Press YES to
check Blood Pressure”. Press the YES button on the
Commander when you have the Cuff properly attached
to your arm and are ready to check your Blood
Pressure.
3. Commander FLEX will instruct you to “Please remain
still and do not talk” and indicate it is “Checking Blood
Pressure”. Wait the Commander measures your Blood
Pressure. The cuff may get very tight during the
measurement. Do not be alarmed; this is normal.
NOTE: If you need to STOP the Blood Pressure
measurement, press ANY button on Commander
FLEX.
4. When the Commander FLEX has completed your Blood
Pressure measurement, it will indicate it is “Determining
Blood Pressure.” You may now remove the Blood
Pressure cuff from your arm.
5. The Commander FLEX will speak and display your
Blood Pressure and Heart Rate and automatically
transmit your data to your health care team.
Rest your arm and
hand on a table or
other hard surface
for support
The tubing
should run
down the
inside of your
arm
51
6. If the Commander FLEX was not able to measure your
Blood Pressure, it will provide additional instructions.
Follow these instructions to recheck your Blood
Pressure.
NOTE: If you need to take multiple Blood Pressure
readings, let your arm rest for at least 5 minutes
between readings.
For Accurate Blood Pressure Readings
1. Take your Blood Pressure while you are relaxed. If
necessary, relax for a few minutes before starting the
Health Check.
2. You should be in a seated position, with your legs
uncrossed and your feet flat on the floor.
3. Remain still and do not talk during the measurement
process. Excessive movement can make it difficult for
Commander FLEX to take your Blood Pressure.
4. Eating, drinking or smoking can change your Blood
Pressure. Try to avoid these activities for 30 minutes
before measuring your Blood Pressure.
5. Make sure to rest your arm between readings.
6. Blood Pressure varies in all people depending on
activity, stress level, food and drink intake and time of
day.
7. The Blood Pressure Cuff size can affect your readings.
If your arm is bigger or smaller than the range printed
on the Cuff, ask your care provider for a new Cuff.
8. Do not allow other people to use Commander FLEX to
measure their Blood Pressure.
52
About the Blood Pressure Measurement
Device
Blood Pressure measurements determined with this device
are equivalent to those obtained by a trained observer using
the stethoscope auscultatory method, within the limits
prescribed by the American National Standard, manual,
electronic, or automated sphygmomanometers.
The Blood Pressure Cuff will get tight around your arm in
order to measure your blood pressure. The device is
designed to automatically deflate.
CAUTION: If the pressure is too painful or the cuff is too
tight, press any button on the device, remove the cuff
from your arm, or pull the cuff hose out of the
Commander FLEX.
Some people are more sensitive to pressure and may
experience physical effects, including bruising of the area
where pressure is applied. Consult your health care team if
you bruise easily and have concerns regarding routine
monitoring of blood pressure.
WARNING: The blood pressure device is intended for
use by adults only. Children should not use this device.
CAUTION: The effectiveness of this sphygmomanometer
has not been established in pregnant (including pre-
eclamptic) patients.
53
L
Pulse Oximeter
Unpacking the Pulse Oximeter
1. Remove the Pulse Oximeter from the box.
2. Check for any damage incurred during shipping. If you
note any damage, call your care provider as soon as
possible.
Connecting the Pulse Oximeter
1. Insert the GREEN end of the cable into the GREEN
port labeled “D” on the back of Commander FLEX.
2. Your Pulse Oximeter connection should look like this:
54
Using the Pulse Oximeter
1. During the Health Check, Commander FLEX will
prompt you to sit down to measure your oxygen
saturation. It will give these instructions:
a. Place Finger Clip on any finger except thumb.
Insert your finger (index, middle or ring finger) into
the Finger Clip until your finger reaches the end.
b. Please remain still during reading. It is helpful to
rest your arm and hand on a hard surface while
obtaining a reading.
2. The Commander FLEX will prompt you to “Press YES
to check your oxygen saturation”. Press the YES
button on the Commander FLEX when your finger is
inside the Finger Clip.
3. The Commander FLEX will indicate it is “Checking your
Oxygen Saturation”. Wait while your oxygen saturation
is measured.
4. The Commander FLEX will speak and display your
heart rate and oxygen saturation. Your data will
Finger Clip
Cord should
run across
the top of
your hand
Remove
fingernail
polish
Shield
Finger Clip
from bright
light
55
automatically be sent to your health care team. You
may now remove the Finger Clip.
If the Commander FLEX was not able to measure your
oxygen saturation, it will give more instructions. Follow
these instructions to recheck your oxygen saturation.
56
M
Ear Thermometer
Unpacking the FORA IR20c Ear
Thermometer
1. Remove the Ear Thermometer from the box.
2. Check for any damage incurred during shipping. If you
note any damage, call your care provider as soon as
possible.
Connecting the Ear Thermometer
3. Insert the RED end of the cable into the RED port
labeled “B” on the back of Commander FLEX.
4. Your Ear Thermometer connection should look like this:
57
Using the Ear Thermometer
1. Check your temperature with your FORA IR20c Ear
Thermometer.
Be sure the batteries (size AAA) are placed into the
Ear Thermometer.
Place the lens filter (ear probe cover) onto the end of
the Ear Thermometer.
Turn on the Ear Thermometer.
Gently put the tip of the Ear Thermometer into the
ear canal. Then, press and release the “Scan” button
on top. Keep the Ear Thermometer in the ear until it
beeps.
2. Remove and discard the lens filter (ear probe cover) and
turn OFF your FORA IR20c Ear Thermometer.
3. Press any button to turn on the Commander FLEX and
press YES to take a Health Check.
4. During the Health Check, the Commander FLEX will say
“It is time to send your Temperature reading.”
5. Follow the Commander FLEX on-screen instructions for
connecting the Ear Thermometer. Insert the WHITE end
of the cable firmly into the data port at the bottom of the
FORA IR20c Ear Thermometer until you feel it click.
6. The Commander FLEX will automatically transmit up to
the last 10 readings from your FORA IR20c Ear
Thermometer to your health care professional.
7. Disconnect the FORA IR20c Ear Thermometer from the
Commander FLEX when prompted.
Note: For more information, consult the FORA IR20c
Manual included with the Ear Thermometer.
58
N
Frequently Asked Questions
Q. How do I turn Commander FLEX “ON”?
A. To turn Commander FLEX “ON,” press either the YES
or NO button.
Q. How do I turn Commander FLEX “OFF”?
A. Commander FLEX CD320 will automatically turn itself
“OFF” after 3 to 5 minutes of no activity.
Q. Can I adjust the volume?
A. Yes, you can change the volume in the Main Menu.
Press the “i” button when the device asks “Ready for
Health Check?” This will open the Main Menu. Proceed
through the menu as shown below:
Select Device Setup then
Select User Setup then
Select Audio Volume
Now you can select between High,
Medium, Low and Off
Select Exit many times to exit the menu
Q. How do I know if my Health Check was transmitted to
my health care team?
A. After you have answered all the questions and have
taken all your vital sign measurements, Commander
FLEX will say:
a. “Your data is being transmitted.”
b. When it completes the transmission to your
health care team it will say: “Your data was
received.”
A. Commander FLEX will automatically turn itself “OFF”
after 3 to 5 minutes of no activity.
59
Frequently Asked Questions…continued
Q. Can I change my Health Check Answers?
A. Yes. At the end of your Health Check, Commander
FLEX will ask you “Do you need to change your
answers?”
a. Press YES if you want to repeat the entire
Health Check to change any of your answers.
Q. What happens to my Health Check data?
A. Your data is automatically transmitted to your health
care team. They will use this data to help monitor and
treat your condition.
Q. Can I travel with Commander FLEX?
A. You are not expected to travel with your Commander
FLEX, but you can do so if you choose.
a. Pack the Commander FLEX and any other
peripheral devices and cables in the original
shipping box.
b. Connect everything when you arrive at your
destination.
Q. What if I want to use a normal telephone line instead
of the cellular connection?
A. Set up Commander FLEX according to the instructions
in Section E.
60
Frequently Asked Questions…continued
Q. What if I need to dial a number, such as 9, to access
an outside line?
A. You can change the Phone Line settings in the Main
Menu. See Section M. Press the “i” button during the
“Ready for Health Check?” question to enter the Main
Menu then select:
Device Setup then select
Connection Setup then select
Phone Line Setup then select
Phone Number Setup
Your provider number will be displayed
on the screen. If you need to change
it, press NO when asked, ”Is this
correct?”
Press YES when asked, “Do you need
to dial a number to get an outside
line?”
Select the number that you need to dial
for an outside line.
Select EXIT many times to exit the
menus
61
O
Main Menu
The Main Menu can be used to view past vital sign readings
and change device settings.
Press the “i” button during the “Are you ready
to start your Health Check?” question to enter
the Main Menu. Use the buttons on
the left to go through the menus.
OPTIONS MENU
1. Review Readings
View past vital sign readings. Readings can be viewed
in a graph or in a list.
2. Device Setup
This section is used to view and change the device
settings.
DEVICE SETUP MENU
1. User Setup
This section allows you to change the volume,
language, and home screen.
2. Connection Setup
This section allows you to change how the Commander
FLEX sends your data. You do not need to go into this
menu if your device is working correctly.
3. Advanced Setup
This section should only be used when instructed by
your health care provider or technical support.
Info “i” Button
62
CONNECTION SETUP MENU
1. Connection Method
You can change between the Phone Line and Cellular
connection types in this menu.
2. Cellular Signal Strength
You can view the strength of the cellular signal. This
can help you find the best place to set up the device.
The more solid bars you see, the better the signal.
3. Phone Line Setup
This menu is used to add a number to get an outside
line or change the dialing type.
PHONE LINE SETUP MENU
1. Phone Number setup
You can edit the number the device calls to send data.
You can add a number for an outside line, like a 9, or
add or remove the area code and 1 for long distance.
2. Tone/Pulse Dial
You can change the dialing type between Pulse and
Tone dialing. Most new phone lines use Tone Dialing.
ADVANCED SETUP MENU
1. Reactivation
Resets the device and deletes all data.
2. Diagnostics
Used by technical support.
3. Peripherals
Allows for changing settings to Blood Pressure or the
Wireless Scale.
63
PERIPHERALS MENU
1. Blood Pressure
Used to turn the blood pressure ON or OFF and to set
the first pressure level.
2. Wireless Scale
Used to connect or disconnect the SC200 Scale
Wireless Edition (WE).
64
P
Additional Information
Regulatory statements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
Consult the dealer or an experienced radio/TV technician for help
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company. The REN for this product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3).
If the Commander causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
65
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this Commander does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
There are no user serviceable parts in this Commander System. If trouble is experienced with this
Commander unit, for repair or warranty information, please call the number listed on the back cover
of this Manual. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Never install telephone wiring during a lightning storm
Never install a telephone jack in wet locations unless the jack is specifically designed for wet
locations
Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface
Use Caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electrical shock from lightning
Do not use a telephone in the vicinity of a gas leak
To reduce the risk of fire, use only 26 AWG or larger telecommunications line cord
Accessory equipment connected to the external interfaces must be in compliance with the
respective nationally harmonized IEC standards or UL standards (i.e. IEC 60950-1 or UL 60950-1 for
data processing equipment, IEC 60065 or UL 60065 for video equipment, IEC 61010-1 or UL 61010-1
for laboratory equipment, and IEC 60601-1 or UL 60601-1 for medical equipment). Furthermore, all
configurations shall comply with the system standard IEC 60601-1-1. Any person that connects
additional equipment to the signal input or signal output part configures a medical system, and is
therefore, responsible that the system complies with the requirements of the system standard IEC
60601-1-1. If in doubt, consult the technical services department or your local representative.
66
Pd 3,2
EMC Information about the Commander FLEX
The Commander FLEX is compliant with IEC 60601-1-2:2007 for Safety & EMC Requirements for
Medical Devices.
Electromagnetic Compatibility
Medical electrical equipment needs special precautions regarding electromagnetic compatibility
(EMC) and needs to be installed and put into service according to the information provided in this
user manual.
Portable and mobile radio frequency (RF) communications equipment can affect medical electrical
equipment. The following table provides recommended separation distances between portable and
mobile RF communications equipment and the Commander FLEX.
Recommended separation distances between
portable and mobile RF communications equipment and the Commander FLEX
The Commander FLEX is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the Commander FLEX can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the Commander FLEX as recommended below, according
to the maximum output power of the communications equipment.
Rated maximum output
power of transmitter
Separation distance according to frequency of transmitter
(m)
800 MHz to 2.5 GHz
0.01
0,23
0.1
0,73
1
2,3
10
7,3
100
23
For transmitters rated at a maximum output power not listed above, the recommended separation
distance d in meters (m) can be estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the
transmitter manufacturer.
67
Q
Care and Cleaning Information
If the Commander FLEX gets dirty, unplug all of the cables
from the back and use a damp cloth to wipe it down. The
COMMANDER FLEX CANNOT BE SUBMERSED IN
WATER. A damp cloth can also be used to clean the blood
pressure cuff, scale and pulse oximeter. For cleaning other
peripheral devices, please refer to the Manuals sent with
those peripheral devices.
The Commander FLEX can be cleaned with a CaviCide®
disinfectant wipe. Use the CaviCide® wipes to wipe down all
exterior surfaces. Please follow the instructions included
with the wipes.
With the exception of cleaning, the Commander FLEX is
designed to be serviced and maintained only by qualified
personnel. If your Commander FLEX device should need
servicing, please contact Customer Care using the phone
numbers on this manual’s cover page.
WARNING: CARDIOCOM IS NOT LIABLE FOR ANY HAZARDS
INTRODUCED AS A RESULT OF UNAUTHORIZED
MODIFICATION OF THE EQUIPMENT.
WARNING: THE COMMANDER FLEX SYSTEM IS NOT
INTENDED FOR EMERGENCIES. IF YOU HAVE ANY URGENT
SYMPTOMS, CALL YOUR LOCAL EMERGENCY NUMBER OR
YOUR HEALTH CARE PROVIDER.
BE SURE TO DISCONNECT ALL CABLES FROM THE BACK OF
THE DEVICE PRIOR TO CLEANING.
68
Specifications
Name: Commander FLEX CD320
Model: CD320
Class: Class II, Continuous Operation, Type BF
applied Parts (Weight Scale, Pulse
Oximeter, Blood Pressure Cuff)
Expected Service Life: 10 Years
Storage Temperature: -4 to 131 degrees Fahrenheit (-20 to 5
degrees Celsius)
Operating Temperature: 50 to 104 degrees Fahrenheit (10 to 40
degrees Celsius)
Server Connectivity: Cellular GPRS (2G), CDMA (3G) or LTE
(4G) Standard telephone line (POTS)
Professional Scale
SC100 Weight Scale Range: 0 to 500 lbs. (0 to 226.8 kilograms)
SC100 Consistency: +/- 0.1lbs (+/- 0.05 kilograms)
SC100 Display: 0.1lbs (0.1 kilograms)
Wireless Scale
SC200 Weight Scale Range: 50 to 400 lbs. (22.7 to 181.4 kilograms)
SC200 Accuracy: +/-0.3% of load + 0.5lbs
SC200 Consistency: +/-0.05% of load + 0.2lbs
SC200 Display: 0.1lbs (0.1 kilograms)
SC200 Battery Life: 500-1000 weight measurement cycles
Slim Scale
SC250 Weight Scale Range: 0 to 400 lbs (0 to 181.4 kilograms)
SC250 Consistency: +/- 0.5% of load + 0.1 lbs
SC250 Display: 0.1lbs (0.1 kilograms)
69
Specifications Continued
Blood Pressure Compliant: ANSI/AAMI SP10:2002 & ISO 81060-
2:2009
Pressure Display: 1mmHg
Pressure Accuracy: +/-3mmHg or 2% of reading
The Commander FLEX blood pressure
measurement device is an automated
sphygmomanometer that only operates
in the self-measurement automatic
mode, where the patient is the operator
or the operator is intended to be in
continual attendance, and where the
pressure can be released from the cuff
by the operator.
Heart Rate Display: 1bpm
Pulse Oximeter Calibration: Calibrated to display Functional Oxygen
Saturation
Pulse Oximeter Range /
Accuracy: 70% to 100% SPO2 3digits (Arms)
Pulse Oximeter
Peak Wavelengths: IR Peak Wavelength: 890-915 nm
Red Peak Wavelength: 660-664 nm
Maximum Optical Output Power: 4mW
Information about wavelength ranges can be especially useful to
clinicians
Reminder: Because pulse oximeter requirement measurements are
statistically distributed, only about 2/3rd of pulse oximeter equipment
measurements can be expected to fall within
3 (Arms) of the value
measured by a co-oximeter.
Other Peripheral Devices: See Included Manuals
70
FCC Information
CD320 Commander Flex, FCC ID: XTQ-CD320 contains FCC IDs:
QOQBLE113, QIPPLS8-X
71
Explanation of Symbols
SYMBOL
DESCRIPTION
DANGER, WARNING, or CAUTION
CONSULT INSTRUCTIONS FOR USE
MANUFACTURER
MANUFACTURE DATE
PART/CATALOG NUMBER
SERIAL NUMBER
EUROPEAN AUTHORIZED REPRESENTATIVE
CONFORM WITH EEC DIRECTIVE
TEMPERATURE LIMITATIONS
KEEP DRY
CLASS II EQUIPMENT
TYPE-B APPLIED PART
TYPE-BF APPLIED PART
SEPARATE COLLECTION FOR WASTE OF
ELECTRICAL EQUIPMENT
STAND-BY
Follow instruction for use (Note: symbol is blue on
Commander FLEX CD320 system)
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc.
72
INGRESS PROTECTION RATINGS
Commander FLEX CD320
IP21
SC100
IP20
SC100 Black cover
IPX1
SC200
IP20
Other
Refer to specific manual
INGRESS PROTECTION (IP) CODE
IPMN
M =
X
0
1
2
Ingress Protection rating not
required
Non-protected
Protected against solid
foreign objects of 50 mm in
diameter and greater
Protected against solid
foreign objects of 12.5 mm in
diameter and greater
N
X
0
1
2
Ingress Protection rating not
required
Non-protected
Protection against vertically
falling water drops
Protection against vertically
falling water drops when
Enclosure tilted up to 15°
73
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