Mellerware Palermo 29002 Users Manual MW_EX29002_Palermo_IM

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PA L E RMO

3- IN - 1

complies with
INTERNATIONAL

IEC60355

SAFETY SPECIFICATIONS

1800W

C OFFEE

BAR

Model:
29002

PLEASE READ ALL INSTRUCTIONS BEFORE USE

2 year guarantee
MW_EX29002_Palermo_IM.indd 1

10/29/2008 12:05:29 PM

3 in 1 Coffee Bar
Palermo
Dear customer,
Many thanks for choosing to purchase the MELLERWARE Palermo 3 in 1 Coffee Bar.
Thanks to its technology, design and operation and the fact that it exceeds the strictest quality
standards, a fully satisfactory use and long product life can be assured.

M

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Description
A
B
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Boiler unit cover (water for espresso coffee)
Brew strength control knob
Steam control knob
Steam pipe
Drip tray cover
Steam nozzle
On/Off Switch (for espresso coffee)
Espresso jug cover
Small jug for espresso
Filter
Filter holder
Filter lock

MW_EX29002_Palermo_IM.indd 2

M
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Water tank cover (for drip coffee)
Permanent nylon filter
Funnel
Removable drip tray
On/Off Swtich (for drip filter coffee)
Warming plate
Measuring spoon and compressor
Large jug Lid
Large glass jug for drip filter coffee

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Fig. 1

Fig. 2

Fig. 3

Fig. 4

Fig. 5

Fig. 6

Fig. 7

Fig. 8

Fig. 9

Fig. 10

Fig. 11

Fig. 12

Fig. 13

Fig. 14

Fig. 15

Fi
Fig. 16

Fig. 17

Fig. 18

Fig. 19

MW_EX29002_Palermo_IM.indd 3

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PLEASE READ ALL THE INSTRUCTIONS BEFORE USING THIS PRODUCT
IMPORTANT SAFEGUARDS
Before using the electrical appliance, the
following basic precautions should
always be followed.
1. Before using the coffee maker for the
first time check that the voltage of
wall socket and mains corresponds
to coffee maker’s rating label.
2. Close supervision is necessary when
your coffee maker is being used near
children.
3. Do not place the coffee maker on a
hot surface or beside a fire, to avoid
it being damaged.
4. Remove the plug from the wall
socket before cleaning and when not
in use. Allow the coffee maker to cool
down completely before removing/
attaching components or before
cleaning.
5. Do not operate any appliance with
a damaged cord or plug or after
the appliance malfunctions, or is
dropped or damaged in any manner.
Return the coffee maker to the
nearest authorized service facility for
examination, repair or electrical or
mechanical adjustment. Alternatively,
contact us on our Customer Care
Call Centre number (086 111 5006)
for further assistance. Repairs made
by any unauthorized person will null
and void the 2 year guarantee.
6. The use of an accessory which is
not recommended by us may cause
injury to persons or damage to the
coffee maker.
7. Place the coffee maker on flat
surface or table. Do not hang its
power cord over the edge of the
table or counter top.
8. Ensure that the power cord does not
touch any hot surfaces.
9. Some parts of the coffee maker are

MW_EX29002_Palermo_IM.indd 4

hot when operated, so do not touch
them with your hands directly.
10. Do not immerse the coffee maker or
power cord into water or any other
liquids.
11. Do not touch hot surfaces. Use
handles or knobs.
12. Do not use outdoors.
13. Do not place on or near a hot gas or
electric burner, or in a heated oven.
14. To disconnect, turn all controls to
off then remove plug from the wall
socket.
15. Do not use the coffee maker for other
than its intended use.
16. Do not unscrew or remove the
boiler cap while the machine is in
operation. Wait until brewing cycle
is completed and all the water and
steam has been used up. (Pressure
has been released)
17. Use of the glass jugs
• The glass jug is designed for
use with this coffee maker only.
• Do not place a hot glass jug on
a wet or cold surface, it may
crack/break.
• Do not use a glass jug if it is
cracked or the handle is loose or
weakened.
• Do not clean the glass jug with
abrasive cleaning materials or
steel wool.
18. Save this instructions booklet for
future reference.
CAUTION:
1. Never use warm or hot water to fill
the coffee maker. Use cold water
only!
2. Never re-fill the coffee maker while it
is in the on-position. Turn the coffee
maker off and let it cool down for 10
minutes before refilling.
3. Before turning your coffee maker on,
please make sure that the glass jug
is flat on the inside of the circle on

10/29/2008 12:05:32 PM

the heating plate.
4. Keep your hands and the cord away
from hot parts of the coffee maker
during its operation.
5. Never clean with scouring powders
or hard implements.
HOUSEHOLD USE ONLY
KNOW YOUR COFFEE MAKER
BEFORE THE FIRST USE
We recommend that you get familiar with
all parts of your Coffee Maker before
operating it, with the unit unplugged.
Begin by inserting the metal filter into
the filter holder (Fig.1), fit the filter into
the brewing head, and remove and
replace the boiler cap. Try the on/off
buttons and steam controller, and check
out all the parts of the coffee maker as
well. Wash all loose parts in warm soapy
water, rinse thoroughly and dry.
To ensure the first cup of coffee tastes
excellent, you should rinse the coffee
maker with warm water as follows:
1. Add water into the tank (Fig.2)
(for drip filter coffee) to the max
capacity and operate the appliance
per steps (1-5) of section “make drip
filter coffee” (Do not use filter coffee
powder for this first time use). Repeat
it for several times to clean the
appliance.
2. Add fresh water into the boiler
unit(Fig.3) (for espresso coffee)
to the max capacity and operate
the coffee maker per steps (1-9) of
section “make espresso coffee” and
section of “make cappuccino coffee”,
but do not add coffee powder, repeat
it several times.
CAUTION – PRESSURE
It is important to remember to NEVER

MW_EX29002_Palermo_IM.indd 5

open the boiler unit cap or remove the
filter holder while your coffee maker is
turned “on”, or as long as there is
pressure in the boiler unit.
Please follow the instructions listed
below to see if the machine is still under
pressure. These safety precautions
should be followed while your coffee
maker is in use and 10 – 15 minutes after
the last use of the machine.
1. Make sure the coffee maker is in the
“off” position.
2. Unplug the coffee maker from the
wall socket.
3. Hold a pitcher with cold water
underneath the steam nozzle and
insert the nozzle into the pitcher
(Fig.4).
4. Once the steam nozzle is immersed
in the pitcher of water, turn the steam
knob in an anti clockwise direction
to open the steam nozzle. Continue
this procedure until no more steam
comes out of the steam nozzle.
5. Turn the steam control knob to the
clockwise direction to close the
steam nozzle.
6. Now you can remove the boiler unit
cap and the filter holder.
Incase there is still water in the boiler
unit, remove the glass jugs and
drip tray, then turn the coffee maker
upside down to empty any remaining
water in the boiler unit.
MAKE DRIP FILTER COFFEE
1. Open the tank cover (for drip filter
coffee) and pour cold drinking water
into water tank (Fig.2) according to
the gauge. Respect the MAX level
indicator. Purified drinking water
provides a better taste and flavour of
coffee.
2. Place the permanent nylon filter into
the funnel (Fig. 5) and make sure it is
assembled correctly. If the funnel is
not inserted correctly the tank cover
can not be closed.
3. Add ground coffee into the

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permanent nylon filter with a
measuring spoon (Fig. 6). Use
one spoon (15g) of ground coffee
powder per cup. You can adjust
according to your taste.
4. Close the tank cover. Place the large
jug on the warming plate directly
under the drip filter coffee section.
(Fig. 7)
5. Plug the power cord into the wall
socket and press the switch to
the “I” position, the switch will
illuminate. The coffee maker will
begin operating. You may stop the
brewing by pressing the switch to the
“O” position at any time. The coffee
maker will continue brewing once
pressing the switch to the “I” position
again.
Note: at any time, you can take out
the large jug to serve, but the time
should not exceed 20 seconds.
Otherwise, the water will overflow
out of the filter.
6. The coffee will keep warm on the
warming plate if you do not switch off
the coffee maker. The coffee maker
will automatically switch off after two
hours, as a safety feature, so that it
does not overheat.

MAKE ESPRESSO COFFEE
1. Turn the boiler unit cover in an anticlockwise direction to open the boiler
unit (see Figure A), then fill it with an
adequate amount of drinking water.
Purified drinking water provides a
better taste and flavour of coffee.
(Fig. 8 & 9)
Note: Always switch off the power and
remove the plug from the wall
socket before filling it with water.
Ensure that the water does not
overflow out of the boiler unit.
2. Turn the boiler unit cover in a
clockwise direction to tightly close
it (see Figure A & 10), then turn the
steam control knob in a clockwise
direction to ensure that the steam
control knob is tightly closed (see
Figure B). If it is not closed, the boiler
unit will not build up pressure and
the water will flow out of the steam
nozzle.

CLOSE

OPEN

Figure A

STOP AND SERVE FUNCTION
STEAM

This automatically stops the flow of
brewed coffee through the filter if the
glass jug is removed from the warming
plate during the brewing cycle. You
have about 20 seconds between the
removal of the glass jug and it being
reinserted back onto the warming plate.
The stop and serve closes off the filter
so effectively that there is virtually no
coffee dripping onto the warming plate.
Once the glass jug is replaced, the
brewing process and the flow of coffee
into the glass jug can resume.

MW_EX29002_Palermo_IM.indd 6

Figure B

ST

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STRONG

Figure C

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3. Place the permanent filter into the
filter holder(Fig. 1) and fill it with
espresso coffee powder, according
to your requirement by using the
measuring spoon (marked with 2
and 4 cups)(Fig. 11) and tap down
the coffee powder. This compresses
the coffee for stronger flavour. If there
is any excessive coffee power on the
top rim, scrape it off.
4. Assemble the filter holder into the
espresso side of the coffee maker by
aligning the handle with the
“
“ mark. Move the handle once in
position, so that it is aligned with the
“LOCK” mark. Ensure that it is closed
securely. (Fig. 12)
5. To control the strength of the brew,
turn the strength control knob to
your desired position (“STRONG”,
“LIGHT” or “STEAM” function) (see
Figure C & 13), depending on your
own taste or requirement.
Note: If the “STEAM” function is selected
the water will not flow through the
espresso section but rather convert
the water to steam after a few
minutes.
6. Place the small jug on the removable
drip tray and ensure the centre of
the lid aligns with the spout of the
filter holder (Fig. 14), then press the
switch on the espresso side to the
“I” position and the indicating light
will be illuminated. Brewed espresso
coffee will begin flowing into the
small jug after approximately 3
minutes.
Note: to avoid any splashing, do not
detach the filter holder while brewing
coffee.
7. Once the brewing has been
completed, press the switch to the
“O” position, remove the small jug
from the drip tray and dispense
coffee into cups. Now you can enjoy
your homemade espresso coffee.
8. Before removing the filter holder,
always release the pressure in the
boiler unit by carefully turning steam

MW_EX29002_Palermo_IM.indd 7

control knob in an anti-clockwise
direction. CAREFUL! Steam will
escape from steam nozzle. Once
the pressure is completely released
and filter holder has cooled down,
remove the filter holder by turning it
anti-clockwise to the “
“ (Fig. 15).
Be sure to close the steam control
knob by turning it in the clockwise
direction until securely shut.
9. To clean the espresso filter turnover
the filter lock, then press it with your
thumb to secure the filter. Tilt the filter
holder and tap it over the rubbish
bin, then clear out the coffee residue
(Fig. 16). Wash the filter holder and
filter in fresh water and reassemble it
correctly.
Note: return filter lock to original position
before reattaching the filter holder.
ATTENTION: HOT SURFACE
The filter holder may be hot during
operation, to remove the filter holder,
turn the filter to the left, until the filter
holder dislodges from the coffee maker.
The metal parts might still be hot and
can be cooled down by running cold
water over it.
MAKE CAPPUCCINO COFFEE
Cappuccino is made by adding fresh
cream or frothed milk to the cup of
espresso coffee.
1. First prepare espresso coffee
according to the steps (1-6) above
and, ensure that the steam control
knob has been turned off and turn
the brew strength control knob
to the “STEAM” position (Fig.C).
After turning the switch on “I”,
wait approximately 3 minutes
for the coffee maker to generate
enough steam to froth the milk.
Before generating steam, fill a cup
(preferably a straight walled cup)
with about 150 ml of milk (preferably
2% milk for the best results) for each
cup of cappuccino. Lift up the cup to

10/29/2008 12:05:32 PM

ensure the steam nozzle is immersed
in the milk, and then carefully turn
the steam control knob in an anticlockwise direction for it to begin
frothing milk (Fig. 17). When satisfied
with the frothed milk then turn off
the steam control knob to stop
producing steam. If there is excess
water in the boiler unit, more steam
can be generated or espresso can
be made.
Note 1: Bear in mind that the milk
generally increases in volume by 1.5
times, so make sure the height of the
cup is enough.
Note 2: to get a better effect, move the
cup constantly up and down. This
spreads the temperature throughout
the milk faster.
2. Mix espresso coffee with frothed milk
and stir, add chocolate powder if
necessary.
3. It is necessary to clean the steam
nozzle once you have finished using
the coffee maker, so that the dry
milk doesn’t block the steam outlet.
In order to do this, grasp the nozzle
with your hand and secure the pipe
with your other hand. Now pull the
steam nozzle off (Fig. 18). Wash it
with warm water to clean off any milk
residue. After cleaning, reassemble it
back into its original position.
Caution: The steam nozzle will be hot
after steaming, so we advise
that you allow it to cool down
before cleaning or touching it.
Note: to prepare more than one
cappuccino, first make all the coffees
and then at the end prepare the
frothed milk for all the cappuccinos.
CLEANING AND MAINTENANCE:
1. Unplug the coffee maker from
the wall socket and let the coffee

MW_EX29002_Palermo_IM.indd 8

maker cool down completely before
cleaning.
2. Clean the housing of coffee maker
by wiping it with a moist cloth or
sponge. Do not use alcohol or
abrasive cleaning agents as it might
cause damage to the coffee maker.
Note: Never immerse the housing in
water for cleaning.
3. Remove the filter holder, clean the
coffee residue inside, and then
you can clean it and the filter with
dishwashing liquid. Be sure to rinse
with clear water.
4. Clean the glass jugs, permanent filter,
and drip tray (Fig. 19) in warm water
with some dishwashing detergent.

HOW TO DESCALE MY COFFEE
MAKER
The coffee maker must be de-scaled
regularly. The frequency depends on
the hardness of your water and how
often you use the coffee maker.
Recognisable indications that de-scaling
is necessary are:
• Increased noise during boiling
• Longer preparation time
If usage is frequent, de-scaling should
be carried out as follows:
• With soft water, once per year
• With medium water, once every
3 months
• With hard water, once per month
If in doubt regarding the water
hardness in your area, you may
call your local water department.
For ecological and health
reasons, we recommend the
exclusive use of biological
materials such as citric acid,
which can be obtained from
pharmacies.

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For the section of making drip filter
coffee
Note: the switch referring on the
following section is the switch for drip
filter coffee.
1. Fill the tank with water and descaler
to the MAX level (Approximate 1.25L,
the scale of water to descaler is 4:1).
Please use “household descaler”.
You can also use citric acid instead
of descaler (the one hundred parts of
water and three parts of citric acid).
Tip: leave the solution in the tank for
15 minutes before brewing.

2.

Note: Descale without using coffee
powder.

4.

2. Place the large jug onto warming
plate and pay attention to let the
centre of large jug to align with that
of brewing basket.
3. Pressing the switch to the “I”
position, the indicator will be
illuminated. After a while, water will
drip out automatically.
4. After the coffee maker has
percolated the equivalent of one cup,
press the switch to the “O” position
to stop the water.
5. Leave the solution to work for 15
minutes, and then repeat the steps
3-5 again.
6. Turn the appliance on by pressing
the switch to the “I” position and run
off the water until the water tank is
completely empty.
7. Rinse by operating the coffee maker
with clean water at least 3 times.
For the section of making espresso
coffee
Note: the switch being referred to in the
following section is the switch for the
espresso coffee.

3.

5.

6.
7.

8.

9.

piping requires periodic cleaning.
You should clean away the mineral
deposits every 2-3 months.
Fill the boiler unit with water
and descaler to the MAX level
(Approximate 0.24L, the scale of
water to descaler is 4:1). Please use
“household descaler”. You can also
use citric acid instead of descaler
(the one hundred parts of water
and three parts of citric acid). Tip:
leave the solution in the boiler for 15
minutes before brewing.
Brew the water according to the
program of making espresso coffee
without coffee powder in the filter.
Turn the brew strength control knob
to “STRONG” or “LIGHT” position,
then turn the switch on by pressing it
to the “I” position and approximately
3 min later the water will flow out.
After making 2 espresso sized cups
of hot water, turn off the switch by
pressing it to the “O” position.
Turn brew strength control knob
to the “STEAM” position. Press
the switch to the “I” position. Wait
approximately 3 minutes to generate
the steam and release the steam for
approximately 2 minutes. Afterwards,
turn off the switch by pressing it to
the “O” position.
Restart the unit and repeat steps 3-5
at least 3 times, but be sure to re-fill
with water.
Then turn the brew strength control
knob to the “STRONG” or “LIGHT”
position, and brew until no descaler
is left.
Rinse the system by repeating steps
3-5 with clean water. Repeat this
3 times until no water is left in the
boiler unit.
Repeat step 8 at least 3 times to
make sure steam pipe is clean.

1. To make sure your coffee maker is
operating efficiently, and producing
the best flavour of coffee, the internal

MW_EX29002_Palermo_IM.indd 9

10/29/2008 12:05:32 PM

TROUBLE SHOOTING

Symptom
Water leaking out of the
Glass Jug

Cause
The glass jug is not situated
properly

Corrections
The glass jug is not situated
properly

The level of water in the tank The level of water in the tank
exceeds the MAX indicator. exceeds the MAX indicator.
Espresso coffee drops out
too slowly (Not only for the
coffee maker with pump)

Ground coffee too fine

Use 1# coffee powder.

The metal parts in the tank
have rust.

The descaler is not of the
recommended type. It may
corrode the metal parts in
the tank.

Use the descaler recommended by Creative Housewares (PTY) LTD

Water leaks from the bottom
of coffee maker.

There is too much water in
the drip tray.

Clean the edge of the filter

The coffee maker was not
rinsed correctly after cleaning mineral deposits.

Clean coffee maker per the
content in the section “before the first use” for several
times.

Acid (vinegar) taste exists in
Espresso coffee.

The coffee maker was not
rinsed correctly after cleaning mineral deposits.

Please use fresh coffee
powder, or store unused
coffee powder in a cool,
dry place. After opening a
package of coffee powder,
reseal it tightly and store it in
a refrigerator to maintain its
freshness.

The coffee maker does not
work any more.

The wall socket is not operating well, or the plug is not
plugged in properly.

Plug the power cord into another wall socket correctly, if
the appliance still does not
work, please contact with
the authorized service facility or Creative Housewares
for repairing.

The steam cannot froth.

The steam pipe may be
blocked

Use a pin to clear any residue from the pipe. Follow
steps 5-6 under HOW TO
DESCALE MY COFFEE
MAKER (For the section of
making espresso coffee). If
the problem persists, please
contact us.

MW_EX29002_Palermo_IM.indd 10

10/29/2008 12:05:32 PM

27 Nourse
Avenue Epping 2
Cape Town
P.O. Box 975 Eppindust 7475 South Africa
Tel: +27 21 534 8114 Fax: +27 21 534 8086
Service Centre Share Call: 086 111 5006
w e b : w w w. c r e a t i v e h o u s e w a r e s . c o . z a

MW_EX29002_Palermo_IM.indd 12

10/29/2008 12:05:32 PM



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