Microsoft NPM-8 Dual Band Single Mode GSM Cellular Transceiver User Manual Manual
Microsoft Mobile Oy Dual Band Single Mode GSM Cellular Transceiver Manual
Manual
3590 FCC draft.book Page 1 Thursday, February 14, 2002 2:36 PM Nokia 3590 User Guide Phone notes Notes Information source My number Wireless provider Voicemail number Wireless provider Wireless provider’s Customer Care Wireless provider Message Center number Wireless provider Model number 3590 Chapter 2 "Welcome" Phone type NPM-8 Chapter 2 "Welcome" Electronic serial number (IMEI) Chapter 2 "Welcome" Wireless provider PIN code Chapter 13 "Manage phone security" 3590 FCC draft.book Page 2 Thursday, February 14, 2002 2:36 PM The wireless phone described in this guide is approved for use in GSM networks. LEGAL INFORMATION Part No. 9353546, Issue No. 1 ©2002 Nokia Mobile Phones. All rights reserved. Nokia is a registered trademark of Nokia Corporation. Printed in Canada MM/YYYY Nokia, Nokia Connecting People and the Original Accessories logos are trademarks of Nokia Corporation and/or its affiliates. US Patent No 5818437 and other pending patents. T9 text input software Copyright ©1999-2001. Tegic Communications, Inc. All rights reserved. Includes RSA BSAFE cryptographic or security protocol software from RSA Security. The information contained in this user guide was written for Nokia phone NPM-8. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. EXPORT CONTROLS This product contains commodities, technology or software exported from the United States in accordance with the Export Administration regulations. Diversion contrary to U.S. law is prohibited. FCC/INDUSTRY CANADA NOTICE Your phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility. This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference. 3590 FCC draft.book Page i Thursday, February 14, 2002 2:36 PM Contents For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Get the most out of this guide. . . . . . . . . . . . . . . . . . .3 Understand wireless network services. . . . . . . . . . . . . 4 Learn about accessibility solutions . . . . . . . . . . . . . . .5 Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Register your phone . . . . . . . . . . . . . . . . . . . . . . . . . . .8 E-Newsletters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Install the SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Battery Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Remove the battery. . . . . . . . . . . . . . . . . . . . . . . . . . .12 Set up your headset . . . . . . . . . . . . . . . . . . . . . . . . . .13 About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Keys and features . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Switch on your phone. . . . . . . . . . . . . . . . . . . . . . . . .15 About the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .16 About the Start screen . . . . . . . . . . . . . . . . . . . . . . . .16 About indicators and icons. . . . . . . . . . . . . . . . . . . . .17 Make and answer calls . . . . . . . . . . . . . . . . . . . . . . . .19 [i] 3590 FCC draft.book Page ii Thursday, February 14, 2002 2:36 PM Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 End a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Reject a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Silence an incoming call . . . . . . . . . . . . . . . . . . . . . . 21 Redial the last-dialed number . . . . . . . . . . . . . . . . . . 21 The menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Use the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 About menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 23 List of menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . 24 Phone book menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Enter letters and numbers . . . . . . . . . . . . . . . . . . . . . 28 ABC mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Predictive text input. . . . . . . . . . . . . . . . . . . . . . . . . . 31 Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Save names, numbers and e-mail addresses . . . . . . 35 Edit names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Edit numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Add text entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Find names in the phone book . . . . . . . . . . . . . . . . . 38 Your phone’s memory. . . . . . . . . . . . . . . . . . . . . . . . . 39 Erase names and numbers . . . . . . . . . . . . . . . . . . . . . 40 Check call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Check dialed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 [ ii ] 3590 FCC draft.book Page iii Thursday, February 14, 2002 2:36 PM Check received calls . . . . . . . . . . . . . . . . . . . . . . . . . .41 Check for missed calls. . . . . . . . . . . . . . . . . . . . . . . . .42 Choose options in call lists. . . . . . . . . . . . . . . . . . . . .43 Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Use call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Manage call costs . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Check data calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 10 Advanced calling features . . . . . . . . . . . . . . . . . . . . .49 Active call options. . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Use call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Use anykey answer . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Use automatic redial. . . . . . . . . . . . . . . . . . . . . . . . . .55 Send your own number in caller ID . . . . . . . . . . . . . .56 Use 1-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . .56 Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . .58 Make an international call . . . . . . . . . . . . . . . . . . . . .59 Select a system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 11 Use voice features . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 About voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Save the voice mailbox number . . . . . . . . . . . . . . . . .61 Listen to your voice messages . . . . . . . . . . . . . . . . . .61 Use voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 12 Personalize your phone. . . . . . . . . . . . . . . . . . . . . . . .65 What are profiles?. . . . . . . . . . . . . . . . . . . . . . . . . . . .65 [ iii ] 3590 FCC draft.book Page iv Thursday, February 14, 2002 2:36 PM About accessory profiles . . . . . . . . . . . . . . . . . . . . . . 67 Download Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Choose the display language . . . . . . . . . . . . . . . . . . . 71 Set up the time and date . . . . . . . . . . . . . . . . . . . . . . 71 Use caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Download ringing tones. . . . . . . . . . . . . . . . . . . . . . . 75 Restore factory settings . . . . . . . . . . . . . . . . . . . . . . . 76 Change Xpress-on™ color covers. . . . . . . . . . . . . . . . 77 13 Manage phone security . . . . . . . . . . . . . . . . . . . . . . . 80 Lock the keypad (Keyguard). . . . . . . . . . . . . . . . . . . . 80 About security codes . . . . . . . . . . . . . . . . . . . . . . . . . 81 PIN codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 PUK codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Use fixed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Restrict calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Set up a closed user group . . . . . . . . . . . . . . . . . . . . 86 14 Communicate with mobile messages . . . . . . . . . . . . 87 Message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Send and receive text messages . . . . . . . . . . . . . . . . 90 Communicate with e-mail. . . . . . . . . . . . . . . . . . . . . 92 Chat with other phone users . . . . . . . . . . . . . . . . . . . 94 Store messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Erase messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Use picture messages . . . . . . . . . . . . . . . . . . . . . . . . . 99 [ iv ] 3590 FCC draft.book Page v Thursday, February 14, 2002 2:36 PM Use the info message service . . . . . . . . . . . . . . . . . .102 Use the service command editor . . . . . . . . . . . . . . .102 15 Your WAP browser . . . . . . . . . . . . . . . . . . . . . . . . . .103 Notes on wireless Internet access . . . . . . . . . . . . . .103 Set up for browsing. . . . . . . . . . . . . . . . . . . . . . . . . .104 Sign on to the Internet . . . . . . . . . . . . . . . . . . . . . . .104 Use browser options . . . . . . . . . . . . . . . . . . . . . . . . .105 Navigate the wireless Internet . . . . . . . . . . . . . . . . .106 Use bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Disconnect from the Internet. . . . . . . . . . . . . . . . . .107 Security issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Notes about GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Online purchases (under development) . . . . . . . . . .111 16 Your personal digital assistant. . . . . . . . . . . . . . . . .112 Use the calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Make a to-do list. . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Use the alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . .113 Share business cards . . . . . . . . . . . . . . . . . . . . . . . . .114 Use the calculator . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Use the wallet (under development) . . . . . . . . . . . .116 17 Fun and games . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Game rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Customize Applications . . . . . . . . . . . . . . . . . . . . . .118 18 Reference information . . . . . . . . . . . . . . . . . . . . . . .119 [v] 3590 FCC draft.book Page vi Thursday, February 14, 2002 2:36 PM Batteries, chargers, and accessories . . . . . . . . . . . . 119 Important safety information . . . . . . . . . . . . . . . . . 120 Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Certification Information (SAR). . . . . . . . . . . . . . . . 125 A message from the CTIA. . . . . . . . . . . . . . . . . . . . . 127 A message from the FDA . . . . . . . . . . . . . . . . . . . . . 129 Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . 134 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Battery information . . . . . . . . . . . . . . . . . . . . . . . . . 136 Chargers and other accessories. . . . . . . . . . . . . . . . 137 19 Technical information . . . . . . . . . . . . . . . . . . . . . . . 141 20 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 21 NOKIA One Year Limited Warranty . . . . . . . . . . . . . 143 [ vi ] 3590 FCC draft.book Page 1 Thursday, February 14, 2002 2:36 PM 1 For your safety Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual. SWITCH OFF WHERE PROHIBITED Do not switch the phone on when wireless phone use is prohibited or when it may cause interference or danger. ROAD SAFETY COMES FIRST Don't use a wireless phone while driving INTERFERENCE All wireless phones may get interference, which could affect performance. SWITCH OFF IN HOSPITALS Follow any regulations or rules. Switch the wireless phone off near medical equipment. SWITCH OFF IN AIRCRAFT Wireless devices can cause interference in aircraft. SWITCH OFF WHEN REFUELING Don’t use the wireless phone at a refueling point. Don’t use near fuel or chemicals. SWITCH OFF NEAR BLASTING Don’t use the wireless phone where blasting is in progress. Observe restrictions, and follow any regulations or rules. [1] 3590 FCC draft.book Page 2 Thursday, February 14, 2002 2:36 PM USE SENSIBLY Use only in the normal position. Don't touch the antenna unnecessarily. QUALIFIED SERVICE Only qualified personnel may install or repair phone equipment. ACCESSORIES AND BATTERIES Use only approved accessories and batteries. Do not connect incompatible products. ACCESSORIES Use only approved accessories. Do not connect incompatible products. WATER-RESISTANCE Your wireless phone is not water-resistant. Keep it dry. CALLING Ensure the phone is switched on and in service. Enter the phone number, including the area code, then press . To end a call, press . To answer a call, press . EMERGENCY CALLS Ensure the phone is switched on and in service. Press as many times as needed (for example, to exit a call, to exit a menu) to clear the display. Enter the emergency number, then press . Give your location. Do not end the call until told to do so. [2] 3590 FCC draft.book Page 3 Thursday, February 14, 2002 2:36 PM 2 Welcome You’ll find that your Nokia 3590 mobile phone has many useful features for everyday use, such as a calendar, to-do list, text messaging, and alarm clock. Review this chapter to find out more about: • How to use this guide • Wireless network services • Accessibility solutions • How to contact Nokia • GET THE MOST OUT OF THIS GUIDE The tips that follow can help you get the most from this guide as you learn to use your phone. Notice text conventions This user guide provides text clues to help make instructions clear and easy to follow. These clues are called conventions. Convention What it means bold The word or phrase appears on the phone’s screen. bold and blue The text refers to an address on the World Wide Web. italic Italics indicate emphasis. Pay close attention to any information in italics. [3] 3590 FCC draft.book Page 4 Thursday, February 14, 2002 2:36 PM Follow graphic clues This guide uses certain icons to alert you to important information. Tip: Provides information about a shortcut or an alternate method of doing something. Note: Explains a feature or points out an important concept. Important: Alerts you to information critical to using a feature correctly. Caution: Warns you when you may lose information. Warning: Helps you avoid personal injury, damage to the phone, or property damage. Look for updates From time to time, Nokia updates this user guide to reflect changes or corrections. The latest version may be available online at: http://www.nokiausa.com Also, an interactive tutorial may be available online at: www.nokiahowto.com • UNDERSTAND WIRELESS NETWORK SERVICES A number of features included in this guide are called Network Services. These are special services that you arrange through your wireless service provider. Before you can take advantage of any of these Network Services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider. [4] 3590 FCC draft.book Page 5 Thursday, February 14, 2002 2:36 PM Network services for the Nokia 3590 include: Voice mail Call waiting, call forwarding, and caller ID Text and picture messages Info Message Service Notifications on SIM update Cell info display Service command editor Selected Internet access services GPRS services Note: Some networks may not support all languagedependent characters and/or services. • LEARN ABOUT ACCESSIBILITY SOLUTIONS Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit the Nokia World Wide Web site: www.nokiaaccessibility.com Alternate format user guides This user guide is available in alternate formats, including: Braille Large print Audiocassette E-text (electronic documents on a 3.5-inch disk, in Microsoft Word or WordPerfect format) To request any format, call Nokia Customer Care at (888) 665-4228. TTY/ TDD users can contact Nokia at (800) 246-6542. Note: Alternate format user guides are available in English. [5] 3590 FCC draft.book Page 6 Thursday, February 14, 2002 2:36 PM LPS-3 Mobile Inductive Loopset The LPS-3 Mobile Loopset gives people with T-coil equipped hearing aids the ability to make and receive calls without noise interference. Also compatible with the Nokia 3300, 3500, 8200, 8300 and 8800 series digital phones, the loopset gives hearing-impaired users clear access to digital telephony for the first time. The loopset is easy to use. You wear the loopset around your neck, connect it to your phone, and speak directly toward the microphone. For more information see “Set up the loopset profile” on page 68. Note: The loopset can be purchased separately as an accessory. For detailed instructions, refer to the booklet that comes with the LPS-3. TTY Adapter (HDA-9) The TTY Adapter is a Nokia accessory that allows you to connect your mobile phone to a TTY/TDD device to make a call in digital mode. WHAT YOU’LL NEED In addition to the Nokia 3590, you’ll need the following for TTY/TDD communication. • A TTY/TDD device that is “cellular ready” or “cellular compatible” • A cable for connecting the TTY/TDD to your phone, usually supplied by the manufacturer of the TTY/TDD device • The Nokia TTY adapter HDA-9, which can be purchased separately as an accessory [6] 3590 FCC draft.book Page 7 Thursday, February 14, 2002 2:36 PM For information on choosing a profile so that the phone recognizes the TTY/TDD device, see “Set up the TTY profile” on page 69. Accessible features The 3590 has many accessible features, including: Ability to send and receive short text messages Convenience of one-touch dialing Ability to define ring tones for different caller groups Voice dialing for handsfree operation • CONTACT NOKIA If you ever need to call Nokia Customer Care or your service provider, you will need to provide specific information about your phone. This information is provided on the phone’s label.The label is on the back of the phone (under the battery). It shows the following: • Phone type • Phone model • IMEI Important: Do not remove or deface the label. Tip: See “Remove the battery” on page 12 for instructions on how to access the phone label. [7] 3590 FCC draft.book Page 8 Thursday, February 14, 2002 2:36 PM Have the phone or accessory handy Whether you’re calling about your phone or an accessory, have the equipment with you when you call. For example, if you’re calling about a headset, please have it available. If a Nokia representative asks a specific question about the accessory, you will have it available for quick reference. Nokia Customer Care Center, USA Nokia Mobile Phones 7725 Woodland Center Boulevard, Suite #150 Tampa, Florida 33614 Tel: 1-888-NOKIA-2U (1-888-665-4228) Fax: 1-813-249-9619 TTY: 1-800-24-NOKIA (1-800-246-6542) Customer Interaction Centre, Canada Nokia Products Ltd. 601 Westney Rd. South Ajax, Ontario L1S 4N7 Tel: 1-905-427-1373 1-888-22-NOKIA (1-888-226-6542) Fax: 1-905-427-1070 Web site: www.nokia.ca (for TTY and TDD users only) • REGISTER YOUR PHONE Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you should need to call the center or have your phone repaired. • E-NEWSLETTERS When you register your phone, you can sign up for Nokia's e-newsletter Nokia Connections if you would like. You will receive tips and tricks on using your phone, accessory information, and special offers [8] 3590 FCC draft.book Page 9 Thursday, February 14, 2002 2:36 PM 3 Before you begin Before you begin, you need to prepare your phone by installing the SIM card and charging the battery. Instructions for attaching the optional headset can also be found in this chapter. • INSTALL THE SIM CARD Important: Switch off the phone before installing the SIM card. With the back of the phone body facing you, locate the SIM card slot. Install the SIM card by sliding it gently into the slot: beveled corner on the right, gold contact area face down. Notes about SIM cards • Keep all miniature SIM cards out of the reach of small children. • The SIM card and its contacts are easily damaged by scratches or bending, so be careful when handling, inserting, or removing the card. [9] 3590 FCC draft.book Page 10 Thursday, February 14, 2002 2:36 PM • INSTALL THE BATTERY Place the battery in the compartment with the label side facing up and the golden contact area of the battery aligned with the contact prongs inside the phone. Slide the battery until it snaps into place. Replace the back cover Direct the back cover towards the locking catches on the phone. Slide the back cover until it locks into place. [ 10 ] 3590 FCC draft.book Page 11 Thursday, February 14, 2002 2:36 PM • CHARGE THE BATTERY Connect the lead from the charger to the bottom of the phone. Connect the charger to a standard wall outlet. The battery power indicator (or battery bar) appears on the screen and starts scrolling. If the phone is on, Charging appears also. When the battery bar stops scrolling, the battery charge is complete. Battery full appears also, if the phone is on. Disconnect the charger from the phone. • BATTERY NOTES Use the following guidelines to obtain the best performance from your battery: • Recharge your battery only with a charger approved by Nokia. • With your phone turned off, charge your new battery for three hours before its first use. Use the battery until it is fully discharged. Repeat this procedure twice for a total of three charging cycles. • Battery operation time may be less than the estimated times during the first charges. This condition is normal. • When the battery is fully discharged, the scrolling bars may not appear immediately. • After the first charge, you can make and receive calls during the charging cycle, but the calls interrupt the charge. When the phone [ 11 ] 3590 FCC draft.book Page 12 Thursday, February 14, 2002 2:36 PM call ends, the charge will resume. • The bars on the screen stop scrolling and remain constant when the phone is charged. If you leave the phone connected to the charger, the battery receives an additional charge. • If the battery is completely empty, it may take a few minutes before you can make or receive calls. • The charging time depends on the charger and battery that you use. Note: The battery will accept a "trickle charge" for an additional two hours. For more details, see “Battery information” on page 136. • REMOVE THE BATTERY If you purchase a new battery or need to access information on the phone’s label, you may need to remove the battery. Important: Switch off the phone before removing the battery. Important: Do not puncture or burn the battery. Please recycle or dispose of properly. With the back of the phone facing you, press and hold the back cover release button. Slide the cover off. Lift out the battery. [ 12 ] 3590 FCC draft.book Page 13 Thursday, February 14, 2002 2:36 PM • SET UP YOUR HEADSET Your phone may come with a headset you can use while talking on your phone. The headset provides convenient handsfree use of the phone. Connect the headset Plug the headset jack into the bottom of your phone. Put the round ear plug into one ear. Use the headset With the headset connected, you can make and answer calls as usual, using the keypad to press and or to enter numbers to call. The microphone for the headset hangs at the side of your head. Although the microphone may seem far from your mouth, you can speak at a normal volume. [ 13 ] 3590 FCC draft.book Page 14 Thursday, February 14, 2002 2:36 PM 4 About your phone • KEYS AND FEATURES Front Power key If the battery is fully charged, press and hold the power key for about 2 seconds and watch the screen light up. Earpiece Display Selection keys and scroll keys Use these keys to move through menus and the phone book. 5 Talk key Press to make and answer calls. End key Press to end calls or return to the Start screen. Number keys Press to enter phone numbers (when you call) and letters (when you add names to the phone book or write text messages). Microphone Note: When any key is pressed, the keypad and display lights stay on for up to 15 seconds. [ 14 ] 3590 FCC draft.book Page 15 Thursday, February 14, 2002 2:36 PM Back On the back of your phone, you’ll find the back cover release button and an internal antenna. • SWITCH ON YOUR PHONE • Press and hold the power key for about 2 seconds. The phone may ask for a Personal Identification (PIN) code or a security code. See “About security codes” on page 81 for more information. Note: Your service provider supplies the PIN code. Warning: Do not switch on the phone in places where wireless phone use is prohibited or where the use of the phone could cause interference or danger. [ 15 ] 3590 FCC draft.book Page 16 Thursday, February 14, 2002 2:36 PM • ABOUT THE ANTENNA Your phone has a built-in antenna. As with any other radio transmitting device, do not touch the antenna unnecessarily when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than needed. Not touching the antenna during a call optimizes the antenna performance and the talk-time of your phone. Normal position: Hold the phone as you would any other telephone. with the antenna pointed up and over your shoulder. • ABOUT THE START SCREEN When you turn on your phone, the first screen that appears is the Start screen. In the middle of the Start screen, you may see information indicating which wireless network your phone uses. This information can vary between phones. Other indicators and icons appear on this Start screen and are described in the next section. [ 16 ] 3590 FCC draft.book Page 17 Thursday, February 14, 2002 2:36 PM • ABOUT INDICATORS AND ICONS On your phone, you have two types of identifiers: indicators and icons. Indicators Indicators show the status of something. The phone uses three types of indicators: • Signal strength indicator: Shows the strength of the signal to your phone. • Battery strength indicator: Shows how much power is left in your phone’s battery. • Volume indicator: Shows the earpiece volume level. Icons Icons are graphical representations of a specific item or situation. For example, this icon appears when you have a voice message waiting to be heard. (Some systems use a different method.) The rest of this section shows examples of each icon that can appear on your phone and tells you what these icons indicate. Line 1 is selected for outgoing calls. Line 2 is selected for outgoing calls. [ 17 ] 3590 FCC draft.book Page 18 Thursday, February 14, 2002 2:36 PM You have an active call. You have a call on hold. You have one or more new voice messages. You have one or more new text messages. (If the icon blinks, text message memory is full.) Keyguard is on. Your phone will not accept any key presses. The alarm clock is set. The Silent profile is selected. Incoming voice calls are being forwarded to another number. You have forwarded all voice calls received on line 1. You have forwarded all voice calls received on line 2. You have forwarded all voice calls received on lines 1 and 2. The phone is ready for you to enter a response. There is a voice tag attached to a name in your phone book. Indicates an e-mail address in your phone book. [ 18 ] 3590 FCC draft.book Page 19 Thursday, February 14, 2002 2:36 PM 5 Make and answer calls This chapter tells you how to make and receive calls and how to adjust certain options. • MAKE A CALL Check the signal strength The signal indicator on the left side of your phone’s screen shows the strength of the network radio signal. The indicator scrolls as the signal strength increases and decreases. To get the strongest signal, try moving your phone slightly. If you’re inside a building, move toward a window. Use the keypad Enter the area code and phone number. Press Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder. Important: Do not touch the antenna when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Warning: Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. [ 19 ] 3590 FCC draft.book Page 20 Thursday, February 14, 2002 2:36 PM Use the phone book From the Start screen, press want. Press or and scroll to the number you to make the call. Tip: To skip ahead quickly in the list, press the number key that matches the first letter of the name. Adjust the earpiece volume during a call • To increase the volume of a call, press and watch the volume indicator go up. • To decrease the volume, press and watch the volume indicator go down. • END A CALL Press • ANSWER A CALL When someone calls you, the phone alerts you and Calling flashes on the display. To answer, press OR Press Options, scroll to Answer call, then press Select. Caller ID This is a network service that helps identify incoming calls. Contact your service provider for details. When Caller ID is active, your phone may display the caller’s phone number. The caller’s name may also appear, if their name and number are stored in the phone book (see “Use the phone book” on page 35). [ 20 ] 3590 FCC draft.book Page 21 Thursday, February 14, 2002 2:36 PM • REJECT A CALL Press OR Press Options, scroll to Decline call, then press Select. • SILENCE AN INCOMING CALL You can stop the ring for an incoming call by pressing Silence. Then, answer or reject the call. • REDIAL THE LAST-DIALED NUMBER Press twice. Dial any of the 10 last-dialed numbers Press Scroll to the number you want to redial. Press again. [ 21 ] 3590 FCC draft.book Page 22 Thursday, February 14, 2002 2:36 PM 6 The menu Your phone offers many functions that are grouped in menus and submenus. Access these menus with the selection keys and scroll keys, or by entering the appropriate shortcut number. • USE THE MENUS Selection keys Below the screen, you will find two selection keys. Their functions depend on the text above the keys. For example, in this screen, the word Menu appears above the left selection key. Press the key to enter the menu function. To access phone book functions, press the right selection key under Names. Scroll keys Use the scroll keys, located just below the screen, to scroll through your phone’s menus and phone book. Scroll bar While you use your phone’s menus, a scroll bar appears at the far right of the screen. This bar indicates where you are in the menu. Each numbered “tab” on the bar represents a different menu item. [ 22 ] 3590 FCC draft.book Page 23 Thursday, February 14, 2002 2:36 PM For example, press Menu once. The scroll bar appears with the first (top) tab displayed. A different tab appears each time you press or Help text Many menu items have brief help text. To view the help text, scroll to the menu item and wait for about 15 seconds. Press More to see the next page of the text or Back to exit. • ABOUT MENU SHORTCUTS You can use a series of numbers, or shortcuts, to access frequently used features. For example, if you use your phone’s alarm clock each morning, you may want to learn the menu shortcut for quick access. To use a shortcut, press Menu, then the numbers that correspond to the feature. For example, to set your Alarm clock, press Menu 4 2 1 ( Settings > Time settings > Alarm clock). For complete instructions on using this feature, see “Use the alarm clock” on page 113. [ 23 ] 3590 FCC draft.book Page 24 Thursday, February 14, 2002 2:36 PM • LIST OF MENU SHORTCUTS Here is an abbreviated list of menu items and their menu shortcuts. Later chapters tell you how to work with the menus and explain their functions. Note: Some items may not appear due to the SIM card configuration and service availability. For quick access to the Messages menu, press Menu, then 0, then the menu number(s). For example, to access your Inbox, press Menu 01-4. Messages 10 11 12 13 14 15 Write message Write e-mail Chat Inbox Multimedia inbox Outbox Archive Templates Pictures My folders Erase messages Info messages Service command editor Message settings Voice messages [ 24 ] 3590 FCC draft.book Page 25 Thursday, February 14, 2002 2:36 PM 2 Call log Missed calls Received calls Dialed numbers Clear call lists Call timers Call costs GPRS data counter GPRS connection timer 3 Profiles Normal Silent Meeting Outdoor My profile 1 My profile 2 4 Settings Tone settings Time settings Call settings Phone settings Network services Accessory settings Security settings Restore factory settings 5 Organizer 1 Calendar 2 To-do list [ 25 ] 3590 FCC draft.book Page 26 Thursday, February 14, 2002 2:36 PM 3 Wallet 6 Calculator 7 Applications 8 Games 1 Select game 2 Game services 3 Settings 9 Services Note: The following menu items depend on network availability. Contact your service provider for more information. Home Bookmarks Service inbox Settings Go to address Clear the cache 10 SIM services (For availability, rates and information on using SIM services, contact your SIM card vendor, service provider, or other vendor) [ 26 ] 3590 FCC draft.book Page 27 Thursday, February 14, 2002 2:36 PM • PHONE BOOK MENU For access to the phone book, press Press Names. to return to the Start screen. These options may be available, depending on your SIM card: Find Add entry Edit name Erase Copy Add number Settings Memory in use Phone book view Memory status 1-touch dialing Voice tags 10 Caller groups Family VIP Friends Business Other 11 Info numbers* (only shows up if you have Info message service included on SIM card) 12 Service numbers 13 Own numbers [ 27 ] 3590 FCC draft.book Page 28 Thursday, February 14, 2002 2:36 PM 7 Enter letters and numbers You can enter letters and numbers into your phone for a person’s name and phone number, writing a text message, and so on. There are two ways to do this: • ABC mode, for making entries in the phone book and renaming caller groups. • Predictive text input, for writing text messages, adding notes to a picture message, entering calendar notes, adding notes to the To-Do list, entering personal information in the wallet, and entering a web address using WAP services. • ABC MODE You can use the ABC mode to enter information into the phonebook. From the Start screen, press Names, then scroll to Add entry. The ABC icon appears in the left corner as visual confirmation. Add letters Find the key that has the letter you want to enter. Press the key as many times as needed for the letter to appear on the screen. For example, to enter the name Diane: Press Press Press Press Press [ 28 ] 3590 FCC draft.book Page 29 Thursday, February 14, 2002 2:36 PM Depending on the selected display language, the following characters may be available. Key Characters Key Characters . ,’ ? ! - 1 PQRS7 ABC2 TUV8 DEF3 WXYZ9 GHI4 space, 0 JKL5 (See page 30 for details.) MNO6 Changes letter case Note: Some networks may not support all language-dependent characters. Enter spaces and punctuation • To enter a space, press • To enter punctuation, press want appears. once. repeatedly until the character you Erase mistakes If you make a mistake: • Press Clear to erase that character. • Press Clear as needed to erase more than one character, or press and hold Clear to erase the entire field of characters. Change letter case To switch between uppercase and lowercase letters, press [ 29 ] 3590 FCC draft.book Page 30 Thursday, February 14, 2002 2:36 PM The ABC icon switches to abc, showing you are using lowercase letters. Enter numbers To enter numbers, you can: • Press and hold and switch to 123 mode. Press the appropriate number key to enter a number. OR • While in ABC mode, press and hold the corresponding number key until the number appears. As with the ABC mode, if you make a mistake: • Press Clear to erase that character. • To switch back to the ABC mode, press and hold again. Use special characters IN ABC MODE 1 Press and hold . A screen appears with the following special characters available: .,‘?!“-()@/:_;+&% *=<>£ $ ¥¤[]{}\~ˆ¡¿§ Use scroll keys to select the character you want, then press Insert. IN 123 MODE You can access the following special characters only in 123 mode. There are two places you can use these characters: • At the Start screen, when you dial a phone number • At the number prompt, when you add a new entry to the phone book Press Press Press Press to enter to enter + to enter p to enter w [ 30 ] 3590 FCC draft.book Page 31 Thursday, February 14, 2002 2:36 PM Use this character to send command strings to the network. Contact your service provider for details. Use this character as a prefix for dialing international numbers. Use this character to create a pause that occurs when dialing a number. Numbers entered to the right of this special character are automatically sent as touch tones after a 2.5-second pause. w This character creates a wait; digits to the right of the w are not sent until you press . • PREDICTIVE TEXT INPUT Predictive text input allows you to write messages much faster than the ABC mode. With predictive text input, you only need to press each number key once for each letter. Your phone uses a built-in dictionary to predict or guess what you are writing. You can also add new words to the dictionary. For example, to write Nokia with the English dictionary selected, press: (for N) (for o) (for k) (for i) (for a) The display shows the above words for each key pressed. Since the displayed word changes after each key stroke, disregard the word until you have keyed in all the characters. Note: Predictive text input may not be available for all languages. Select a language and turn on predictive text Press Menu, then press Select. Scroll to Write messages, then press Select. Press Options, scroll to Dictionary, then press Select. [ 31 ] 3590 FCC draft.book Page 32 Thursday, February 14, 2002 2:36 PM Scroll to the language you want, then press Select. T9 dictionary on appears. Turn off predictive text • To switch from predictive text input to ABC mode, repeat steps 1 through 3 above, then select Dictionary off. OR • While writing the message, quickly press twice to switch between predictive text input and ABC mode. Tip: Your key presses must be quick! Press 1.5 seconds. two times in about Write words using predictive text • Press the number key that corresponds to the letter you want to enter. For example to write “hello” press: • If the displayed word is correct, press to accept the word and add a space. • If the displayed word is not correct, press to see the other possible matches. • If the word you are trying to write is not in the dictionary, a question mark appears. • To see how many characters you have left for your message, refer to the counter in the upper right corner of the screen. • Refer to “Predictive text shortcuts” later in this chapter for more details. Add a new word to the dictionary If the word you are trying to enter does not show up as a possible match, you can add the word to the dictionary. [ 32 ] 3590 FCC draft.book Page 33 Thursday, February 14, 2002 2:36 PM Press Press Spell, then enter the word(s) using ABC mode. repeatedly until Spell appears in place of Options. Press Save to add the word to the dictionary. Use predictive text shortcuts Press Menu 01 1 (Messages > Write message) to write messages using the following shortcuts. Use letter keys for word entry. Press each key only once for each letter. Press to view the next matching word if the underlined word is not the word you intended. Spell Press to add a new word to the dictionary. Press once to accept a word and add a space. Press and hold to enter a number. Press to change the character case. uppercase. indicates lowercase. indicates Press twice to select predictive input or ABC mode. and indicate ABC mode. , and Clear indicate predictive text input. Press once to delete the character to the left of the cursor. Press once to add a punctuation mark. To change the underlined symbol, press repeatedly until the desired symbol appears. [ 33 ] 3590 FCC draft.book Page 34 Thursday, February 14, 2002 2:36 PM 160 The maximum number of characters available appears in the top right corner of the screen and counts down for each character added. Insert symbols Press and hold until the symbol screen appears. OR Press Options and scroll to Insert symbol. Scroll to the desired symbol and press Insert. Insert numbers To add a number to the message, press and hold Key in the desired numbers, then press and hold ABC mode. to return to Write compound words Write the first part of the word and press Write the last part of the compound word and press word in memory. [ 34 ] to accept it. to enter the 3590 FCC draft.book Page 35 Thursday, February 14, 2002 2:36 PM 8 Use the phone book You can keep track of names and numbers in your phone book. • Names are saved in the phone book memory and/or SIM memory. • For each name in the phone memory, you can add up to 5 phone numbers, including: • General Mobile Work Fax Home For each name in the phone memory, you can also store an e-mail address, a web address and a street address. • SAVE NAMES, NUMBERS AND E-MAIL ADDRESSES Quick Save Here’s a quick and easy way to save a name and number into the phone book. Make sure your Enter the number Scroll to Save, phone is at the you want to save, then press Select. Start screen. then press Options. [ 35 ] Enter the name and press OK. 3590 FCC draft.book Page 36 Thursday, February 14, 2002 2:36 PM Save a number only Enter the phone number. Press and hold Options. The number is saved in your phone book. You can add a name or e-mail address to it later. Save a name and number while in a call Press Options. Scroll to Phone book, then press Select. Scroll to Add entry, then press Select. Enter the name, then press OK. Enter the phone number, then press OK. Save an E-mail address You can save an e-mail address for a contact in your phone book. All phone book entries that contain e-mail addresses are saved automatically in the phone memory. Tip: Before you can save an e-mail address, you need to make sure you are entering the contact information in the phone’s memory instead of the SIM memory. See “Switch between memory types” on page 39. At the Start screen, press you find the name. Press Details, then press Options. Scroll to Add info, then press Select. Scroll to E-mail and press Select. Enter the e-mail address, then press OK. or [ 36 ] to scroll through the list until 3590 FCC draft.book Page 37 Thursday, February 14, 2002 2:36 PM Tip: To switch between letters and numbers, press and hold the # key. To enter @ in the e-mail address, press the * key, scroll to @, then press Insert. Tip: You may be able to send an e-mail message to a another mobile phone. Check with your service provider for details. • EDIT NAMES At the Start screen, press or to scroll through the list until you find the entry you want to change. Press Details, then press Options. Scroll to Edit name, then press Select. Edit the name, then press OK. • EDIT NUMBERS At the Start screen, press or to scroll through the list until you find the entry you want to change. Press Details, then press Options. Scroll to Edit number, then press Select. Edit the number, then press OK. • ADD TEXT ENTRIES In the phone book memory, you can add a street address or web address for each contact. At the Start screen, press you find the name. Press Details, then press Options. Scroll to Add info, then press Select. Scroll to Web address, Street address or Note, then press Select. Enter your information, then press OK. or [ 37 ] to scroll through the list until 3590 FCC draft.book Page 38 Thursday, February 14, 2002 2:36 PM • FIND NAMES IN THE PHONE BOOK At the Start screen, press Names. With Find highlighted, press Select. Enter the first two letters of the name and press Find. The first matching name appears on the screen. Press Details to show the phone number. To call the number, press [ 38 ] 3590 FCC draft.book Page 39 Thursday, February 14, 2002 2:36 PM • YOUR PHONE’S MEMORY You can save names and numbers in the phone’s internal memory, in the SIM card memory or in a combination of the two. Note: The phone’s memory is dynamic. The shorter the names and numbers are, the more entries you can store in the phone book. Switch between memory types Note: Whenever you insert a SIM card for the first time, or when you insert a different SIM card, SIM card memory is automatically selected. At the Start screen, press Names. Scroll to Settings, then press Select. Scroll to Memory in use, then press Select. Scroll to Phone and SIM, Phone, or SIM card then press Select. Check memory status You can see how much storage space is left in the phone memory or SIM card memory. From the Start screen, press Names. Scroll to Settings, then press Select. Scroll to Memory status, then press Select. Scroll to Phone or SIM card, then press Select. If your phone book is full If your phone book is full, you can save the phone number to another memory or replace an existing entry. [ 39 ] 3590 FCC draft.book Page 40 Thursday, February 14, 2002 2:36 PM • ERASE NAMES AND NUMBERS Erase a stored number Caution: You cannot undo Erase functions, so be careful! At the Start screen, press or to scroll through the list until you find the entry you want to delete. Press Details, then Options. Scroll to Erase number, then press Select, then OK. TO ADD A DIFFERENT PHONE NUMBER TO THE NAME 1 Press Options, then scroll to Add number. Press Select. Chose a number type (if you are saving to the phone memory), then press Select. Enter the new number, then press OK. TO ERASE THE NAME 1 Press Options, then scroll to Erase. Press Select. Erase all details? appears on the screen. Press OK to confirm. Erase your entire phone book Caution: This feature erases your entire phone book and cannot be undone! Press Names. Scroll to Erase and press Select. Scroll to Erase all and press Select. Scroll to the memory (Phone or SIM card) you want to erase, then press Erase. Press OK to confirm. Enter your security code and press OK. [ 40 ] 3590 FCC draft.book Page 41 Thursday, February 14, 2002 2:36 PM 9 Check call history Your phone provides a call log that registers information about calls you make and receive. The call log keeps track of the following: • Missed calls • Received calls • Dialed calls • The amount of data sent and received over GPRS. • The amount of time spent online for data transfers over GPRS. • CHECK DIALED CALLS Your phone saves the last 10 numbers you’ve dialed. Press Menu 2 3 (Call log > Dialed numbers). Scroll to the number you want to see. To dial the number, press ; for other options, press Options (see “Choose options in call lists” on page 43). • CHECK RECEIVED CALLS Your phone saves the phone numbers of the 10 most recent calls you’ve answered, if the caller’s number was available. Press Menu 2 2 (Call log > Received calls). Scroll to the number you want to see. To dial the number, press ; for other options, press Options (see “Choose options in call lists” on page 43). [ 41 ] 3590 FCC draft.book Page 42 Thursday, February 14, 2002 2:36 PM • CHECK FOR MISSED CALLS Your phone saves the numbers and names (if available) of the last 10 callers who have tried unsuccessfully to reach you. The screen tells you how many calls were missed. If the caller’s name and number are stored in memory, that information appears on the display. After missing a call Press List. If you have missed more than one call, you can scroll through the list of numbers. To dial the displayed number, press For other options, press Options. To exit, press Back. At any time Press Menu 2 1 (Call log > Missed calls). Scroll to the number you want to see. To dial the number, press For other options, press Options. [ 42 ] 3590 FCC draft.book Page 43 Thursday, February 14, 2002 2:36 PM • CHOOSE OPTIONS IN CALL LISTS When you view the missed calls, received calls, or dialed calls list and press Options, the following choices may appear on your phone’s screen. Choice What it does Call Dials the number from the call log. Call time Shows the date and time of the last call. Use the scroll keys to view up to five recent call dates/time for the displayed phone number. Send message Allows you to write a short text message to the person who called you. Edit number Allows you to edit the displayed number and save it with a name to your phone book. Save Allows you to enter a name for the number and save both to your phone book. Add to name Allows you to save the number to an existing name in the phone book. Erase Allows you to delete the number from the call list. View number Displays the phone number if the caller’s name is stored in the phonebook. View details Allows you to view multiple phone numbers if the caller’s name and numbers are stored in the phone book. [ 43 ] 3590 FCC draft.book Page 44 Thursday, February 14, 2002 2:36 PM • CLEAR CALL LISTS This feature clears all the missed, received, and dialed call lists. Caution: You cannot undo this operation. Press Menu 2 4 (Call log > Clear call lists). Scroll to All, Missed, Received, or Dialed then press Select. Caution: Missed, received, and dialed calls lists are also erased when you change the phone security setting, or if you use a SIM card that is not one of the five most recent cards used with the phone. • USE CALL TIMERS Your phone automatically tracks the amount of time you’ve spent on calls. If you have two phone lines If you subscribe to a second phone line (see “Work with two phone lines” on page 61), call timers are separate for each phone line. When you view call timers, the call timers that are shown are for the currently selected outgoing line. However, if you view call timers while you are in a call, the call timers that are shown are for the line you are using at that moment. View the call duration Press Menu 2 5 (Call log > Call timers). Scroll to Duration of last call, Duration of dialed calls, Duration of received calls, or Duration of all calls. View the Life timer Reset call timers to 0 Note: The life timer cannot be reset. [ 44 ] 3590 FCC draft.book Page 45 Thursday, February 14, 2002 2:36 PM Press Menu 2 5 (Call log > Call timers). Scroll to Clear timers, then press Select. Enter your security code, then press OK. Show call timer during a call While in a call, press Options. Scroll to Menu, then press Select. Scroll to Call log, then press Select. Scroll to Call timers, then press Select. The time for the active call is shown on the display. Note: The actual time invoiced for calls by your service provider may vary, depending on network features, and rounding-off for billing. Show call timer after call Your phone can display the time spent on a call after you end the call. This feature is called Summary after call. TURN ON SUMMARY AFTER CALL 1 Press Menu 4 3 3 (Settings > Call settings > Summary after call). Scroll to On, then press Select. After you end a call, the total time for that call appears on the display. TURN OFF SUMMARY AFTER CALL 1 Press Menu 4 3 3 (Settings > Call settings > Summary after call). Scroll to Off, then press Select. • MANAGE CALL COSTS This network service allows you to check call costs. You can view the last call cost, or the total cost of all calls made or received since the counters were reset. [ 45 ] 3590 FCC draft.book Page 46 Thursday, February 14, 2002 2:36 PM Note: The actual invoice for calls and services from your service provider may vary, depending upon network features, and taxes. View call costs Clear call cost counters Show costs in units or currency Limit your call costs This feature allows you to set a limit for the cost of calls if this function is included in the SIM card. The functionality may vary depending on the network. When the limit you set is reached, no calls can be made except for emergency calls. Note: The actual time invoiced for calls by your service provider may vary, depending on network features, and rounding-off for billing. Note: When no more charging units or currency units are left, calls may only be possible to the emergency number programmed into your phone (for example, 911, 112, or other official emergency number). SET A LIMIT REMOVE A LIMIT • CHECK DATA CALLS In addition to keeping track of voice calls, your phone’s call log records information about data calls. You can check the amount of data transferred over the network via GPRS. You can also keep track of how much time you spend online. [ 46 ] 3590 FCC draft.book Page 47 Thursday, February 14, 2002 2:36 PM Note: Text messages sent over GPRS are not counted and therefore not included in the data counter or connection timer. For details on pricing and availability, contact your service provider. Check the data counter All data counters are displayed in bytes (B). Note: The actual invoice for calls and services from your service provider may vary, depending upon network features, roundingoff for billing, taxes, and so forth. Press Menu 2 7 (Call log > GPRS data counter). Scroll to the information you are interested in viewing. Your options include the following: • Data sent in last session • Data received in last session • All sent data • All received data Clear the data counter Press Menu 2 7 (Call log > GPRS data counter). Scroll to Clear counters, then press Select. Enter your security code, then press OK. Check the connection timer The time is displayed in hh:mm:ss format. Note: The actual time invoiced for calls by your service provider may vary, depending upon network features, rounding-off for billing, and so forth. Press Menu 2 8 (Call log > GPRS connection timer). Scroll to the information you are interested in viewing. [ 47 ] 3590 FCC draft.book Page 48 Thursday, February 14, 2002 2:36 PM Your options include the following: • Duration of last session • Duration of all sessions Clear the connection timer Press Menu 2 8 (Call log > GPRS connection timer). Scroll to Clear timers and press Select. Enter your security code, then press OK. [ 48 ] 3590 FCC draft.book Page 49 Thursday, February 14, 2002 2:36 PM 10 Advanced calling features • ACTIVE CALL OPTIONS Use call waiting This network service lets you receive an incoming call when you’re already in a call. Contact your service provider for availability. The phone beeps to let you know of the incoming call. ACTIVATE/CANCEL CALL WAITING 10 CONFIRM CALL WAITING STATUS ANSWER A WAITING CALL REJECT A WAITING CALL SWITCH BETWEEN CALLS Press or Swap. The icon represents the active call and the on hold. icon represents the call END THE ACTIVE CALL Press . The held call becomes active. OR Press Options and scroll to End call. Press Select. THIRD CALL WAITING If you have both an active and a held call and a third call is waiting, follow the following steps to answer the third call and end the other calls. END THE ACTIVE CALL AND HELD CALL TO ANSWER THE WAITING CALL 1 Press Options. Scroll to End all calls. [ 49 ] 3590 FCC draft.book Page 50 Thursday, February 14, 2002 2:36 PM Press Select. Press to answer the third call. Use in-call options During a call, press Options to see the In-call menu. Your choices are: Choice What it does 10 Put a call on hold To put a call on hold, press Hold. To return to the call, press Unhold. Make a new call Enter the second phone number, or recall it from the phone book. Press OR Press Options. Scroll to New call, then press Select. Enter the second phone number, or recall it from the phone book. Press Call. [ 50 ] 3590 FCC draft.book Page 51 Thursday, February 14, 2002 2:36 PM With either method, the first call is automatically put on hold. SWITCH BETWEEN TWO CALLS IN PROGRESS Press or Swap. The icon represents the active call and the on hold. icon represents the call END THE ACTIVE CALL Press . The held call becomes the active call. Send touch tones 10 End all calls Press Options. Scroll to End all calls, then press Select. Access the phone book You can access the phone book while in a call. This option appears in the menu as Phone book. Press Options. Scroll to Phone book and press Select. Now your phone book functions are available. See “Use the phone book” on page 35. Access menus Scroll to Menu and press Select to access any of your phone’s menus. Mute/unmute the microphone You can mute and unmute your phone’s microphone while a call is in progress. The difference between mute and hold is that mute lets you hear the other caller. [ 51 ] 3590 FCC draft.book Page 52 Thursday, February 14, 2002 2:36 PM Press Options. Scroll to Mute, then press Select. To unmute the microphone, press Unmute. Muting and unmuting also affects the microphones of any connected to the phone. Make a conference call This network service allows you to make conference calls with your phone. Check with your service provider for details. 10 Place a call to the first person. Press Options and scroll to New call. Press Select, recall or dial the number of the next party you want to include, then press Call. After the other party answers, press Options. Scroll to Conference, then press Select. To add other parties to the call, repeat steps 2 through 5. To end the conference call, press HAVE A PRIVATE CONVERSATION WITH A PARTICIPANT 1 While in a conference call, press Options. Scroll to Private, then press Select. A list of the participants appears. Scroll to the person you want to speak with, then press OK. The other participants can continue talking with each other. To rejoin the conference call, press Options. Scroll to Conference, then press Select. DROP A PARTICIPANT FROM THE CONFERENCE CALL 1 While in a conference call, press Options. [ 52 ] 3590 FCC draft.book Page 53 Thursday, February 14, 2002 2:36 PM Scroll to Private, then press Select. A list of the participants appears. Scroll to the person you want to drop, then press OK. The other participants can continue talking with each other. Press Options. Scroll to End active call, then press Select. Transfer a call When you have one active and one held call, you can connect the two calls and disconnect yourself from the call. Note: Your network must support this feature. Contact your service provider for availability. During a call, press Options, scroll to Transfer, then press Select. • USE CALL FORWARDING This network service lets you forward your incoming calls to another phone number. Note: If you subscribe to a second phone line, call forwarding works separately for each line. Make sure you have selected the line you want before you set up any call forwarding. The following icons appear on your phone’s screen: Incoming voice calls are being forwarded to another number. You have forwarded all voice calls that are received on line 1. You have forwarded all voice calls that are received on line 2. You have forwarded all voice calls that are received on lines 1 and 2. [ 53 ] 10 3590 FCC draft.book Page 54 Thursday, February 14, 2002 2:36 PM Activate call forwarding Press Menu 4 5 1 (Settings > Call settings > Forwarding). Scroll to one of the following options: 10 • Forward all voice calls • Forward if busy • Forward if not answered • Forward if out of reach • Forward when not able to take calls • Cancel all call forwarding Press Select. Activate is highlighted; press OK. Select To voice mailb. OR Select To other no. If you choose To other no., enter the phone number to which you want to forward calls, then press OK. You can press Number to see if you entered the phone number correctly. Cancel call forwarding Press Menu 4 5 1 (Settings > Call settings > Forwarding). Scroll to Cancel all call forwarding and press Select. Note: Canceling all call forwarding may also cancel any automatic forwarding of calls to voice mail that your service provider has activated for you. Also, this option may cancel your call forwarding service. Contact your service provider for details. [ 54 ] 3590 FCC draft.book Page 55 Thursday, February 14, 2002 2:36 PM Check call forwarding status Press Menu 4 5 1 (Settings > Call settings > Forwarding). Scroll to the call forwarding option you want to check, press Select. Scroll to Check status, then press OK. Note: Status is not available for Forward when not able to take calls. To see the phone number where the calls are being forwarded, press Number. • USE ANYKEY ANSWER This feature allows you to press any key to answer an incoming call. Note: Anykey answer does NOT work with the Power button, or left and right selection keys. Turn on Anykey answer Press Menu 4 3 4 (Settings > Call settings > Anykey answer). Scroll to On and press Select. Turn off Anykey answer Press Menu 4 3 4 (Settings > Call settings > Anykey answer). Scroll to Off and press OK. • USE AUTOMATIC REDIAL This feature redials the number you’re trying to call up to ten times. Note: Automatic redial will not work while you make or answer another call. [ 55 ] 10 3590 FCC draft.book Page 56 Thursday, February 14, 2002 2:36 PM Activate automatic redial Press Menu 4 3 1 (Settings > Call settings > Automatic redial). Scroll to On, then press Select. Press and hold Back to return to the Start screen. If the number you dial is busy, your phone immediately redials the number. If it is still busy, your phone will redial the number up to nine more times. • SEND YOUR OWN NUMBER IN CALLER ID 10 You can determine, for each call you make, whether your telephone number appears on another phone’s caller ID. In most service areas, when you call others, your name is presented to their caller ID (if they subscribe to this service). With Send own caller ID when calling, you can block or send the display of your number when you make a call. Note: This feature may not be available in all wireless systems. Contact your service provider for details and availability. Also note that this feature is effective only when you call a number that is equipped with caller ID. Press Menu 4 5 3 (Settings > Call settings > Send own caller ID when calling). Chose one of the following options: • Default: your phone number is sent according to the network. • Yes: your phone number is sent to the other person’s caller ID. • No: your phone number is not sent to the other person’s caller ID. • USE 1-TOUCH DIALING Assign a name and number to a 1-touch dialing location so that when you press this key, the phone automatically dials the associated number. [ 56 ] 3590 FCC draft.book Page 57 Thursday, February 14, 2002 2:36 PM Key 1 is used to access your voice mail. Check with your service provider for details. Also, any key can be set up to dial emergency numbers such as 911. Assign a number to a 1-touch dialing key Press Names and scroll to 1-touch dialing. Press Select. 2 (empty) appears. If Assign appears, Key 2 does not have a phone number assigned to it. If Options appears, then the number shown is assigned to Key 2. Press Assign. Enter a phone number OR Press Search. Scroll to the phone book entry you want, then press Select twice. Activate 1-touch dialing Press Menu 4 3 2(Settings > Call settings > 1-touch dialing). Scroll to On, then press Select. Call a 1-touch dial number From the Start screen, press and hold the appropriate key, or press the key then press . The phone dials the number. 1-TOUCH DIALING FOR KEY 1 • If your phone is set up for voice mail, you can press and hold and your phone dials voice mail. • If you assign a 1-touch number to key 1, press phone dials the 1-touch number. Change 1-touch dialing numbers Press Names. [ 57 ] , then press . The 10 3590 FCC draft.book Page 58 Thursday, February 14, 2002 2:36 PM Scroll to 1-touch dialing and press Select. Scroll to the key that you want to change, and press Options. Scroll to Change and press Select. Enter a phone number, then press OK. Enter a name, then press OK. Erase 1-touch dialing numbers 10 Press Names. Scroll to 1-touch dialing and press Select. Scroll to the key that you want to erase and press Options. Scroll to Erase and press Select. Press OK to confirm. • USE THE PHONE BOOK To use phone book menus, begin at the Start screen and press Names. Then, scroll through the menus to select a particular menu or option. Option Action [ 58 ] 3590 FCC draft.book Page 59 Thursday, February 14, 2002 2:36 PM • MAKE AN INTERNATIONAL CALL Press Enter the country code, area code, and phone number, and press twice to enter the international dialing prefix (+). • SELECT A SYSTEM You can select how your phone chooses a wireless network, as there may be more than one available. The selection you make stays active until you change it or change the SIM card. Press Menu 4 5 5 (Settings > Network services> System selection). Scroll to Automatic or Manual, then press Select. • Automatic: The phone automatically selects one of the available systems. • Manual: The phone searches for available systems and then lists them. Scroll to the one you want, then press Select. The phone looks for a network and displays the result. If you lose connection while in Manual mode, the phone asks you to select a network again. [ 59 ] 10 3590 FCC draft.book Page 60 Thursday, February 14, 2002 2:36 PM 11 Use voice features The voice features in your phone make communication more convenient. You can check messages from friends or business associates, record a voice tag for contacts in the phone book, and use voice dialing for handsfree operation. • ABOUT VOICE MAIL Voice mail is a network feature that allows callers to leave a voice message for you when you are not able to take the call. To use voice mail, you must have: 11 • A voice mail subscription • A voice mailbox number • A temporary password These items are assigned by your service provider. Your service provider should also tell you how to record a greeting for your voice mailbox and how to change the temporary password. After you obtain this information from your service provider, you must then save the voice mailbox number to your phone. Voice mail indicators When you receive a voice message, your phone lets you know by beeping, displaying an icon on the screen, or showing a text message. The method of notification depends upon your carrier. Additionally, if you receive more than one voice mail message, your phone may display the number of messages that you have received. Finally, if you subscribe to two different phone lines, the message would indicate the line to which the message was addressed. Note: If you have difficulty using the voice mail feature, contact your service provider. [ 60 ] 3590 FCC draft.book Page 61 Thursday, February 14, 2002 2:36 PM • SAVE THE VOICE MAILBOX NUMBER Press Menu then press Select. Scroll press Select. Scroll to Voice mailbox number, then press Select. Enter your voice mailbox number, then press OK. to Voice messages, then The voice mailbox number must meet the following conditions: • the number must be longer than 2 characters • emergency numbers, such as 911, are not allowed • the letters p and w can be used • the special characters +, * and # can be used Work with two phone lines If your particular SIM card supports it, your phone can have two phone lines. Your service provider can tell you if your SIM card allows the use of this feature and can give you access to two phone lines. If you decide to use two phone lines, you can select one of the two lines for outgoing calls, but you can still answer calls on both lines. If you use two phone lines, you will be given a voice mailbox number for each line. You need to save each phone line’s voice mailbox number separately. To do this, first select the outgoing line and save its voice mailbox number. Then, select the other line and save its number. • LISTEN TO YOUR VOICE MESSAGES If there’s a notification message on your screen, you can get your voice messages using one of the following methods: • If you’ve saved your voice mailbox number in your phone, press and hold to call your voice mailbox. • Press Listen to call your voice mailbox and follow the directions [ 61 ] 11 3590 FCC draft.book Page 62 Thursday, February 14, 2002 2:36 PM provided. • Call your voice mailbox number as you would any other telephone number, then follow the directions provided. To check your voice messages anytime, press Menu 01 15 1 (Messages > Voice messages > Listen to voice messages). • USE VOICE DIALING Your phone’s voice dialing feature allows handsfree operation while you place a call. Before using this feature, you need to create entries in the phone book so you can associate a "voice tag" with a name and number. Add a voice tag to a phone book entry 11 To create entries in the phone book, see “Here’s a quick and easy way to save a name and number into the phone book.” on page 35. At the Start screen, scroll to the name you want to give a voice tag. Press Details, then Options, and scroll to Add voice tag. Press Select. The phone displays Press Start, then speak after tone. Press Start. You will hear several beeps, and Please speak now appears. If you’re using the headset, release the button. Speak clearly into the microphone. Note: Do NOT press Quit unless you want to cancel the recording. The phone automatically stops recording, then saves and replays the voice tag. If the recording is not successful, your phone displays an error message. Press Options, scroll to Add voice tag, and repeat steps 3 - 5. [ 62 ] 3590 FCC draft.book Page 63 Thursday, February 14, 2002 2:36 PM Notes about voice tags • Voice tags are not language dependent. Any clearly spoken word or phrase can serve as a voice tag. • Voice tags are dependent on the speaker’s voice. • Very short names are not accepted. Use long names and avoid similar names for different numbers. • Voice tags must be shorter than 2 seconds. • Voice tags are sensitive to background noise. For best results, record them and make calls in a quiet environment. • If you delete a name, any associated voice tag is also deleted. • The recording process stops automatically. Pressing Quit cancels the recording. • You must say the name exactly as you said it when you recorded it. This may be difficult in, for example, a noisy environment or during an emergency, so you should not rely soley upon voice dialing in all circumstances. • You can record voice tags while the headset is connected. Simply speak clearly into the headset microphone when prompted. • You cannot use the voice tag or voice dialing feature if you are actively sending or receiving data using the GPRS connection. Make a call using voice recognition Warning: Do not rely only on a voice tag for dialing emergency numbers. In emergencies, stress causes changes in your voice, which may keep the phone from recognizing the command. [ 63 ] 11 3590 FCC draft.book Page 64 Thursday, February 14, 2002 2:36 PM Hold the phone up to your ear, then press and hold Names. You can also press the volume key down. When you hear several beeps and Please speak now appears, release the button. Pronounce the voice tag clearly into the microphone. Searching appears. When the phone finds the voice tag, Found appears, and the phone automatically dials the number. If the phone does not locate a number, No match found. Try again? appears. 11 Press Yes to try again or Exit to cancel and return to the Start screen. If you’re using the headset and the phone does not locate the number, you will hear an error tone and No match found appears. To start voice dialing again, press and hold the headset button immediately after the error tone. Listen to a voice tag Change a voice tag Erase a voice tag [ 64 ] 3590 FCC draft.book Page 65 Thursday, February 14, 2002 2:36 PM 12 Personalize your phone • WHAT ARE PROFILES? Profiles let you set your phone’s sound settings to your environment, whether it’s a meeting or a soccer game. Each profile contains settings for your phone’s ringing option, ringing tone, ringing volume, vibrating alert, message alert tone, keypad tones, and warning tones. Just pick the profile that suits your current environment: Normal, Silent, Outdoor, or Meeting. Your phone also has profiles for Nokia accessories such as a headset, car kit, loopset and TTY adapter. Note: The accessory profiles do not appear until you attach these accessories for the first time. Select a profile Press Menu 3 (Profiles). Scroll to the profile you want to use, then press Select. Scroll to Select, then press Select. Customize the profile Press Menu 3 (Profiles). Scroll to the profile you want to customize, then press Select. Scroll to Customize, then press Select. Use the scroll keys to display each of the options listed in the following table. Once you find the option you’d like to customize, press Select. [ 65 ] 12 3590 FCC draft.book Page 66 Thursday, February 14, 2002 2:36 PM Option 12 What it does Ringing options Allows you to chose a ringing style. Your choices include Ring, Ascending, Ring once, Beep once and Silent. Ringing tone Allows you to chose from 35 pre-programmed tones. You can also download up to 5 ringing tones, see “Download ringing tones” on page 75 for more information. Ringing volume Allows you to set the volume for incoming calls. Vibrating alert Allows you to turn the vibrating alert on or off. Note: your phone has an internal vibrating mechanism so you do not need a special battery to use this feature. Allows you to chose an alert style. Your choices Message alert tone include No tone, Standard, Special, Beep once, Ascending and Personal. Keypad tones Allows you to set the volume for keypad tones. Warning tones Allows you to turn warning and confirmation tones on or off. Alert for You can chose to have your phone sound an audible alert only when a member of a selected caller group is calling. For more information about Caller groups, see “Use caller groups” on page 80. Profile name Allows you to give a new name to the following profiles: Silent, Meeting, Outdoor or Pager. [ 66 ] 3590 FCC draft.book Page 67 Thursday, February 14, 2002 2:36 PM Set a timed profile Timed profiles can be useful in preventing missed calls. For example, if you attend an event that requires you to set your phone to the Silent profile, you may forgot to return the phone to the Normal profile after the event is over. You may not notice incoming calls. With the timed profile, you can have the phone automatically return to the Normal profile at a time you specify. Press Menu 3 (Profiles). Scroll to the profile you wish to activate, then press Select. Scroll to Timed, then press Select. Enter the time for the profile to expire and press OK. If you are using a 12-hour time format, scroll to am or pm then press Select. The profile you’ve set for expiration is now active and appears in the start screen along with a small clock icon. • ABOUT ACCESSORY PROFILES You can use your phone with these Nokia accessories: • Headset • Car kit ) • Loopset ) • TTY adapter Note: The profile used with the car kit is called Handsfree. The accessory profiles do not appear in the phone’s menu until you connect the headset, car kit, loopset or TTY adapter. You can adjust settings related to the accessory, such as ring tone. [ 67 ] 12 3590 FCC draft.book Page 68 Thursday, February 14, 2002 2:36 PM Set automatic answer This profile lets your phone answer incoming calls after just one ring. Note: This profile is available only when your phone is connected to a headset, loopset or to an approved car kit. This feature applies only to voice calls. Press Menu 4 6 (Settings > Accessory settings). Scroll to Headset, Handsfree, or Loopset, then press Select. Scroll to Automatic answer, then press Select. Scroll to On and press Select. Set the default profile 12 When you use the headset, car kit or loopset, you have the option of choosing a profile. You can use the currently selected profile (for example, Normal) or you can chose from the list. Press Menu 4 6 (Settings > Accessory settings). Scroll to Headset, Handsfree or Loopset, then press Select. Scroll to Default profile, then press Select. Scroll to the profile you want, then press Select. Set up the car profile If you are using your phone with a Nokia-approved car kit, you can set lights to On (lights stay on) or Automatic (after 15 seconds, lights turn off until the next key is pressed or the phone rings). Set up the loopset profile The LPS-3 Loopset gives people with T-coil equipped hearing aids the ability to make and receive calls without noise interference. Important: Refer to the booklet that comes with the LPS-3 for complete instructions and safety information. [ 68 ] 3590 FCC draft.book Page 69 Thursday, February 14, 2002 2:36 PM Plug the loopset jack into the bottom of your phone, as shown in the illustration. Press Menu 4 6 3 (Settings > Accessory settings > Loopset). Scroll to Use loopset, then press Select. Scroll to Yes, then press Select. Note: If you want to use the headset or TTY adapter, you need to follow steps 2-3 above, then select No to deactivate the loopset profile. Set up the TTY profile You can connect your phone to a TTY/TDD device using the Nokia HDA-9 TTY adapter. In order for your phone to recognize the TTY, you’ll need to set up the TTY profile, under Accessory settings. First, connect the TTY/TDD device via cable to the HDA-9 adapter. Next, plug the HDA-9 adapter into the connector on the bottom of your phone, as shown in the illustration. Press Menu 4 6 4 1 (Settings > Accessory settings > TTY/TDD > Use TTY). Scroll to Yes, then press Select. [ 69 ] 12 3590 FCC draft.book Page 70 Thursday, February 14, 2002 2:36 PM NOTES ABOUT TTY/TDD CALLS • The Nokia TTY adapter HDA-9 is for use with compatible TTY/TDD devices only. Check with the manufacturer of the TTY/TDD device to ensure that the connection is compatible. See page 6 for more details. • Check with the manufacturer of the TTY/TDD device for the connecting cable. • TTY/TDD communications depend on network availability. Check with your service provider for availability and description of services. MAKE A TTY/TDD CALL Tip: Before making a TTY/TDD call with your Nokia phone, check the signal strength. See page 19 for more details. 12 From the Start screen, enter the number you wish to call and press When the receiving party answers, begin typing your conversation on the TTY/TDD. RECEIVE A TTY/TDD CALL Tip: You may find it helpful to use the vibrating alert under the Profiles menu. See “Customize the profile” on page 65 for details. Make sure the TTY/TDD device is connected to your phone. Press to answer the call, then type your responses on the TTY/TDD. END A TTY/TDD CALL Press • DOWNLOAD PROFILES You can customize your phone with personal profiles. Each profile contains a name, graphic and ring tone. For details about how to download profiles over the wireless network, contact your service provider. [ 70 ] 3590 FCC draft.book Page 71 Thursday, February 14, 2002 2:36 PM Notification of received profile When your phone receives a profile, it displays Profile received and sounds an alert tone. Listen to received tone View received graphic Save a profile or replace an existing profile Delete received profile • CHOOSE THE DISPLAY LANGUAGE You can choose your phone’s display language. Press Menu 4 4 1 (Settings > Phone settings > Language). Scroll to the language you want, then press Select. • SET UP THE TIME AND DATE Your phone has an internal clock that can be displayed on the Start screen. It also features an alarm clock (see “Use the alarm clock” on page 113). Set the time Press Menu 4 2 2 (Settings > Time settings > Clock). Scroll to Set the time, then press Select. Enter the current time, using two digits for both hours and minutes. [ 71 ] 12 3590 FCC draft.book Page 72 Thursday, February 14, 2002 2:36 PM OR Enter hours and minutes in 24-hour format. Press OK. Select am or pm and press Select. Note: If you entered the time in the 24-hour format, am and pm do not appear. If this is the first time you have set the clock, the phone asks you to enter the date. Enter the date in mmddyyyy format and press OK. Select the time format 12 Press Menu 4 2 2 3 (Settings > Time settings > Clock > Time format). Scroll to 24-hour or am/pm. Press Select. Set the date Press Menu 4 2 3 (Settings > Time settings > Date). Scroll to Set the date, then press Select. Enter the date in DD/MM/YYYY format, then press OK. Set the date format Press Menu 4 2 3 (Settings > Time settings > Date). Scroll to Date format, then press Select. Choose one of these formats, then press Select: • DD MM YYYY • MM DD YYYY • YYYY MM DD [ 72 ] 3590 FCC draft.book Page 73 Thursday, February 14, 2002 2:36 PM Display the clock This feature lets you continuously display the time on the Start screen. Press Menu 4 2 1 (Settings > Time settings > Clock ). Scroll to Hide clock or Display clock (only one choice appears, depending on the current setting). Press Select. Set automatic update of date and time If this feature is supported by your wireless service provider, it automatically updates the clock in your phone in accordance with the current time zone. This may be helpful if you are traveling from New York to California, for example, and want to receive the local time from the wireless network. Press Menu 4 2 4 (Settings > Time settings > Auto update of date and time). Scroll to one of the following options, then press Select: • On: Updates the date and time automatically. • Confirm first: Requires you to confirm that you want the update. • Off: Prevents the date and time from being automatically updated. • USE CALLER GROUPS You can create groups of names in your phone book and give each group a different ringing tone. When someone from that group calls, you’ll know because of the ringing tone. Add names to a caller group The name you add to a caller group must first be stored in the phone book. From the Start screen, scroll to the name or number you want. Press Details, then press Options. Scroll to Caller groups and press Select. [ 73 ] 12 3590 FCC draft.book Page 74 Thursday, February 14, 2002 2:36 PM Chose Family, VIP, Friends, Business or Other, then press Select. Remove names from a caller group Follow steps 1 through 3 above. Scroll to No group and press Select. Assign a ringing tone to a caller group From the Start screen, press Names. Scroll to Caller groups and press Select. Scroll to the group you want and press Select. Scroll to Group ringing tone and press Select. Scroll to the tone you want to hear for this caller group and press Select. 12 Tip: You can set your phone to ring only when people from certain caller groups call you, and to be silent for all other call groups. Rename a caller group You can rename any call group with a name of your own. Follow steps 1 through 3 above. Scroll to Rename group and press Select. Enter the group name, then press OK. Assign group graphics Each caller group has a picture associated with it. When you get a call from someone in a caller group, the graphic flashes on the screen. To turn the graphic on for a caller group: Press Names, scroll to Caller groups, and press Select. Scroll to the name of the group and press Select. [ 74 ] 3590 FCC draft.book Page 75 Thursday, February 14, 2002 2:36 PM Scroll to Group logo and press Select. Note: To see the group graphic before you select it, scroll to View graphic and press Select. Press Back to return to the menu. Scroll to On and press Select. To turn the graphic off, follow the steps above, but scroll to Off in the last step. SEND A GRAPHIC TO SOMEONE ELSE 1 Follow steps 1 through 3 above. Scroll to Send logo, then press Select. Enter the phone number or scroll to find it in your phone book, then press OK. VIEW A RECEIVED GRAPHIC 1 When you receive a graphic from someone else, Group logo received appears. To view the graphic, press Show. After viewing the graphic, press Options and then choose one of the following: • Save to save it (you must choose which caller group gets the new graphic) • Discard to delete it Press Select. • DOWNLOAD RINGING TONES In addition to the ringing tones that come with your phone, you can download up to 5 more over the Internet, or have them sent to your phone via SMS. [ 75 ] 12 3590 FCC draft.book Page 76 Thursday, February 14, 2002 2:36 PM Note: Methods for downloading ringing tones vary. Some wireless providers allow you to send ringing tones to your phone via the Internet, but may charge for this service. For details about downloading ringing tones, contact your wireless service provider. Notification of received ringing tone When your phone receives a ringing tone, it displays Ringing tone received. Listen to received ringing tones Save received ringing tones Discard received ringing tones 12 • RESTORE FACTORY SETTINGS You can use Menu 4 8 (Settings > Restore factory settings) to reset some of the phone settings to their original values. Caution: Restoring factory settings does not erase your phone book. However, it does erase all customized settings you may have entered. Press Menu 4 8 (Settings > Restore factory settings). Enter the Security code, then press OK. [ 76 ] 3590 FCC draft.book Page 77 Thursday, February 14, 2002 2:36 PM • CHANGE XPRESS-ON™ COLOR COVERS To personalize your 3590, you can change the front and back covers. Nokia Xpress-onTM covers are available in several fashion colors. Extra covers may be purchased from your authorized Nokia dealer. Important: Always store the phone with the covers attached. Important: Before changing the cover, always switch off the phone and disconnect the phone from the charger or any other device. Remove the back cover With the back of the phone facing you, press and hold the back cover release button. Slide the cover up Lift the cover off of the phone. 12 [ 77 ] 3590 FCC draft.book Page 78 Thursday, February 14, 2002 2:36 PM Remove the phone from the front cover With the back of the phone facing you, find the plastic tabs on the top of the phone. Grasp the plastic tabs and gently separate the cover from the phone body. 12 Change the keypad Lift the keypad from inside the old front cover. Place the keypad into the new front cover. [ 78 ] 3590 FCC draft.book Page 79 Thursday, February 14, 2002 2:36 PM Replace the new front cover To replace the front cover, align the top of the phone with the top of the front cover. Make sure both sets of plastic tabs line up with their slots, as shown at right. Align the cover and snap it shut all the way around the edge of the phone. Replace the back cover Direct the back cover towards the locking catches on the phone. Slide the back cover until it locks into place. [ 79 ] 12 3590 FCC draft.book Page 80 Thursday, February 14, 2002 2:36 PM 13 Manage phone security Your phone is equipped with different security features that allow you to do the following: • avoid making accidental calls, • prevent unauthorized use of your phone, and • restrict outgoing or incoming calls. • LOCK THE KEYPAD (KEYGUARD) The keypad lock (Keyguard) disables your keypad to prevent accidental key presses (for example, when your phone is in your pocket or purse). 13 • To lock the keys, press Menu, then • To unlock the keys, press Unlock, then Notes about Keyguard • Keyguard does not prevent unauthorized use of your phone. • Connecting your phone to a car kit automatically disables Keyguard. • When Keyguard is on, calls may be possible to the emergency number programmed into your phone (for example, 911, 112, or other official emergency number). Key in the emergency number and press . The number is displayed only after you have keyed in its last digit. [ 80 ] 3590 FCC draft.book Page 81 Thursday, February 14, 2002 2:36 PM • ABOUT SECURITY CODES The following table summarizes how different types of security codes are used in your phone. Code Security code Purpose Use the security code for the following procedures: • • • • • • Reset call timers (page 44) Clear the data counter (page 47) Clear the connection timer (page 48) Restore factory settings (page 76) Reset the wallet code (page 132) Erase your entire phone book (page 40) If phone security is on, the phone requests the security code the first time you use it after installing a new SIM card. PIN code You can use the PIN code to protect against unauthorized calls if the following conditions are met: • The PIN code request is turned on • The phone is powered off The next time the phone is turned on, you must enter the correct PIN code to make calls or use the menus. PIN2 code Enter the PIN2 code for the following procedures: • • • • Use fixed dialing (page 84) Clear call cost counters (page 46) Show costs in units or currency (page 46) Limit your call costs (page 46) Restriction Required by the restrict calls feature. password [ 81 ] 13 3590 FCC draft.book Page 82 Thursday, February 14, 2002 2:36 PM • PIN CODES The PIN (Personal Identity Number) and PIN2 codes are 4- to 8-digit numbers that usually come from your service provider along with the SIM card. Use the PIN code to protect your phone and SIM card against unauthorized use. The PIN2 code activates some of your phone’s functions, such as Call cost limit. See “Manage call costs” on page 45. When the phone requires the PIN or PIN2 code, it displays Enter PIN code: or Enter PIN2 code:. Enter the code then press OK. Set PIN code request You can activate the PIN code request to prevent unauthorized use of your phone. If you set the PIN code request to On, your phone will ask for the code each time you turn the phone on. Note: When the phone is locked, calls may be possible to the emergency number programmed into your phone (for example, 911, 112, or other official emergency number). 13 Press Menu 4 7 1 (Settings > Security settings > PIN code request). Enter the PIN code supplied by your service provider, and press OK. Scroll to On and press OK. To turn off this feature, repeat steps 1 through 3 above, but select Off in step 3. Change your PIN or PIN2 code You can change your PIN or PIN2 code to any 4- to 8-digit number. Tip: You need to activate the PIN code request before you can change the PIN code. Press Menu 4 7 6 (Settings > Security settings > Change access codes). Scroll to Change PIN code, then press Select. [ 82 ] 3590 FCC draft.book Page 83 Thursday, February 14, 2002 2:36 PM Enter the current PIN code and press OK. Enter the new PIN code and press OK. Enter the new PIN code again to verify, and press OK. Note: If you make a mistake while entering the code, Code Error appears. Start again at step 2 and be careful to enter the correct code. If you enter the wrong code three times in a row, the PIN code is blocked. To unblock the PIN code, you need a Personal Unblocking Key (PUK) from your service provider. • PUK CODES The PUK (Personal Unblocking Key) and PUK2 codes are 4- to 8-digit codes that also usually come from your service provider along with the SIM card. The PUK code unblocks a blocked PIN code, and the PUK2 code unblocks a blocked PIN2 code. If you block your phone, you may need to contact your service provider. When you enter the PUK code given by your service provider, the phone will ask you to enter and then confirm a new PIN code. • SECURITY CODE Note: The default security code is 12345. You need the security code to access certain phone features. When the phone requires the security code, it displays Security code: Enter the code then press OK. If you enter an incorrect security code five times in a row, the phone will not accept the correct code for 5 minutes. Change the security code Press Menu 4 7 6 (Settings > Security settings > Change access codes). Scroll to Change security code and press Select. [ 83 ] 13 3590 FCC draft.book Page 84 Thursday, February 14, 2002 2:36 PM Enter the current security code, then press OK. Enter the new security code, then press OK. Enter the security code again to verify, then press OK. Important: Keep the code secret and in a safe place, separate from the phone. • USE FIXED DIALING If supported by your SIM card, this feature lets you restrict your outgoing calls to phone numbers included in the fixed dialing list or beginning with the same digit(s) as an entry in the list. Note: If you turn fixed dialing on and don’t have any numbers in the fixed dialing list, you can’t make any calls! Note: When fixed dialing is set to on, calls may be possible to certain emergency numbers in some networks (such as 911 or other official emergency numbers). 13 Turn fixed dialing on or off Add numbers to the fixed dialing list • RESTRICT CALLS This network service lets you restrict the calls your phone can make and receive. Check with your service provider for details. Note: When calls are restricted, calls may be possible to certain emergency numbers in some networks (such as 911 or other official emergency number). Turn on call restrictions Press Menu 4 7 2 (Settings > Security settings > Call restrictions). [ 84 ] 3590 FCC draft.book Page 85 Thursday, February 14, 2002 2:36 PM Scroll through the types of calls you can restrict, and press Select when you see the one you want. Outgoing calls: Calls cannot be made. International calls: Calls cannot be made to foreign countries. International except to home country: When abroad, calls can be made only within the current country and to your home country (that is, the country where your home network operator is located). Incoming calls: Calls cannot be received. Incoming calls if roaming: Calls cannot be received outside your home area. Cancel all call restrictions: Turns off all call restrictions. Calls can be made and received in the usual way. Note: If you selected Cancel all call restrictions, the following steps are not available. Also, you can cancel call restrictions on each option, allowing restrictions on other options to stay in force. Scroll to one of the following options: Activate: Enter the restriction password and press OK. Cancel: Enter the restriction password and press OK. Check Status: The phone lists the call types with call restriction active. Press OK. About your restriction password Contact your service provider for the restriction password. [ 85 ] 13 3590 FCC draft.book Page 86 Thursday, February 14, 2002 2:36 PM Change your restriction password • SET UP A CLOSED USER GROUP This network service specifies the group of people to whom you can call and who can call you. Default resets the phone to use a user group that the SIM card owner has agreed upon with the service provider. Note: When calls are limited to closed user groups, calls may be possible to certain emergency numbers in some networks (such as 911 or other official emergency number). Turn on closed user group 13 Press Menu 4 7 4 (Settings >Security settings > Closed user group). Scroll to On, enter the group number, then press OK. Turn off closed user group Press Menu 4 7 4 (Settings >Security settings > Closed user group). Scroll to Off, then press OK. [ 86 ] 3590 FCC draft.book Page 87 Thursday, February 14, 2002 2:36 PM 14 Communicate with mobile messages The text message network service allows you to send short text messages to other phones that have text message capability. You can also ask the service provider to convert the message to other formats such as e-mail and fax. Your phone has additional messaging features including: • E-mail • Chat for quick online conversations • Multimedia inbox for receiving text, audio and video clips • Picture messages 14 • MESSAGE SETTINGS Before you can send and receive messages you must: • Have a text messaging subscription through your service provider. • Know your message center number. • Save your message center number in your phone. • Set up other message settings, such as GPRS. Save your message center number Note: Your service provider supplies the message center number. Press Menu 01 14 (Messages > Message settings). Scroll to a message profile, then press Select. [ 87 ] 3590 FCC draft.book Page 88 Thursday, February 14, 2002 2:36 PM Scroll to Message center number, then press Select . Enter your message center number, then press OK. Set the message mode You can choose the type of message sent by your phone. The message modes include Text, E-mail, Fax and Page. Note: The default message type is text. Note: This feature must be supported by your service provider. 14 Press Menu, then press Select. Scroll to Message settings, then press Select. If your SIM supports more than one message profile, chose a profile, then press Select. Scroll to Messages sent as, then press Select. Scroll to Text, E-mail, Page, or Fax, then press OK. Note: In order to receive a converted message, the recipient needs to have the appropriate terminal device, such as a fax machine, pager, or e-mail account. [ 88 ] 3590 FCC draft.book Page 89 Thursday, February 14, 2002 2:36 PM Choose other message settings You can modify the following message settings (see “List of menu shortcuts” on page 24 for menu numbers): Choice What it does Message validity Allows you to select the length of time that the message center will try to deliver a message. You can choose a time from 1 hour to 1 week. If the message center can not deliver the message within this time, the message is deleted. Default recipient number Allows you to specify a single recipient for all your messages. This option is not available when you chose “Messages sent as e-mail.” E-mail server Allows you to store e-mail server information in your phone so that you do not have to enter the number each time you compose a new e-mail message. Contact your service provider for the server number. Delivery reports Allows you to ask the network for a report about message delivery. Use GPRS Allows you to send your messages via the General Packet Radio System (GPRS). Reply via same center Choose this when you want your recipient to reply through the same message center. Note: Do not choose Yes unless you know the recipient has the same service provider. [ 89 ] 14 3590 FCC draft.book Page 90 Thursday, February 14, 2002 2:36 PM Choice Rename sending profile What it does Allows you to name the profile. This option depends on SIM card. Note: This option is not available for the default profile. • SEND AND RECEIVE TEXT MESSAGES You can use the text message feature to compose and send a short text message to another phone . Tip: Review ABC mode and predictive text input from “Enter letters and numbers” on page 28 before reading this section. Send text messages 14 Press Menu 01 1 (Messages > Write message). Enter a message of up to 160 characters. The number of available characters appears in the top right corner of the screen. Once you have finished writing, press Options, scroll to Send, then press Select. Enter or recall the recipient’s phone number, then press OK. A confirmation note appears when the message is sent. Note: When sending messages via the SMS network service, your phone may display the words Message Sent. This is an indication that the message has been sent by your phone to the message center number programmed into your phone. This is not an indication that the message has been received at the intended destination. For more details about SMS services, check with your service provider. [ 90 ] 3590 FCC draft.book Page 91 Thursday, February 14, 2002 2:36 PM Caution: If you need to exit while writing the message, press anytime. Later, press Menu 01 1 to return and finish writing the message. If you turn off the phone without saving the message, the message will be lost. Save messages in the outbox When you write a text message, it’s a good idea to save it in the outbox. Then if there is a message delivery problem, you can easily resend the message. While writing the message, press Options. Scroll to Save message, then press Select. Scroll to Outbox, then press OK. Resend a message from the outbox Press Menu, then press Select. Scroll to Outbox, then press Open. Scroll to the message you want to resend, then press Select. The message appears on the screen. Press Options and scroll to Send. Enter the number and press OK to send the message. Read a new text message When you receive a text message, the phone beeps and displays Message received and the indicator in the top left corner of the screen. To read the message now, press Show. Read a new text message later When you receive a text message, press Exit. [ 91 ] 14 3590 FCC draft.book Page 92 Thursday, February 14, 2002 2:36 PM Later when you want to read the message, press Menu, then press Select. Scroll to Inbox, then press Open. Scroll to the message you want, then press Select. If the message is long, use the scroll keys to scroll through the message. Read linked messages Your phone can receive one long message (up to 459 characters) in sequences. You can start reading the first part before the phone has received the entire message. While viewing the message, you may see *some text missing* on the display. This is normal, and the message content will be updated as soon as the missing sequence arrives. If the memory is full, you may have to delete a message from your inbox or outbox before your phone can update the missing text. 14 • COMMUNICATE WITH E-MAIL You can send e-mail messages to friends and family directly from your phone if your service provider offers this network service. There are two ways of sending an e-mail message. • You can send an e-mail message from the Messages menu. • You can send an e-mail message from the phone book. Note: Before you send e-mail messages, you need to set up a profile to define the e-mail server or gateway. Contact your service provider for more information. Define an e-mail sending profile Press Menu 01 14 (Messages > Message settings). Scroll to a message profile, then press Select. Scroll to Messages sent as, then press Select. [ 92 ] 3590 FCC draft.book Page 93 Thursday, February 14, 2002 2:36 PM Scroll to E-mail, then press Select. A confirmation note appears. Scroll to E-mail server, then press Select. Enter the e-mail server number, then press OK. Send an e-mail message FROM THE MESSAGES MENU 1 Press Menu 01 2 (Messages > Write e-mail). Enter the e-mail address, then press OK. OR If you have already saved an e-mail address in the phone book, press Find, scroll to the person’s name, then press OK. Enter a subject of up to 20 characters, then press OK. Enter a message of up to 160 characters. The number of available characters appears in the top right corner of the screen. Once you have finished writing, press Options, scroll to Send e-mail, then press Select. A confirmation note appears. FROM THE PHONE BOOK First you must have an e-mail address entered into the phone book. See Chapter 8 “Use the phone book” for more details. Press , then scroll to the person you to whom you want to send an e-mail. Press Details, then press Options. Scroll to Send message, then press Select. Enter a message of up to 160 characters. [ 93 ] 14 3590 FCC draft.book Page 94 Thursday, February 14, 2002 2:36 PM The number of available characters appears in the top right corner of the screen. Once you have finished writing, press Options, then scroll to Send. Verify the e-mail address on the screen, then press OK. Receive an e-mail message When you receive an e-mail message, the phone beeps and displays Message received and the indicator in the top left corner of the screen. To read the message now, press Show. Reply to a an e-mail message Forward an e-mail message • CHAT WITH OTHER PHONE USERS 14 You can have a conversation with another person using text messages. Chat is designed for fast message sending through a connection between the sender and receiver. Both sending and receiving parties must have a phone with the Chat feature. If the receiving phone does not support Chat, the messages are displayed as short text messages. You can start by using the Chat menu or by selecting the Chat option while you’re reading a received message. Note: Chat is a network feature. Contact your service provider for more information. [ 94 ] 3590 FCC draft.book Page 95 Thursday, February 14, 2002 2:36 PM About the chat screen On the chat screen, you’ll see: • your chat name, followed by a message • your initial message appear at the bottom of the screen • each reply appear above the last message Start a chat session Press Menu, then press Select. Scroll to Chat, then press Select. Enter the other party’s phone number or recall it from the phone book and press OK. Enter your chat name and press OK. Write your chat message, press Options, then press Send. You can enter a maximum of 160 characters for the message and chat name. The reply from the other party is shown above your original message. Press OK to clear the screen and reply to the message. Note: You can start a chat session when replying to a regular text message as well. When reading the message, select Options, then select Chat. Use a template Your phone comes with 10 message templates that can be used to speed up your chat session. For example, you can use a template to say that you are running late. From the message screen press Options. Scroll to Use template, then press Select. [ 95 ] 14 3590 FCC draft.book Page 96 Thursday, February 14, 2002 2:36 PM Use predictive text for quick replies When you are in a chat session, you can use the phone’s dictionary to help speed up text entry. For more information see “Predictive text input” on page 31”. From the message screen press Options. Scroll to Predictive text, then press Select. Scroll to the language you want, then press Select. View chat history You can view messages sent and received during the active chat session. From the message screen press Options. Scroll to Chat history and press Select. Change your nickname 14 From the message screen press Options. Scroll to Chat name, press Select, then enter new nickname. End your chat session Note: Once you exit your chat session, the messages are deleted automatically. There is no way to save the chat history. From the message screen press Options. Scroll to Exit and press Select. OR Press • STORE MESSAGES Save a message to a folder [ 96 ] 3590 FCC draft.book Page 97 Thursday, February 14, 2002 2:36 PM You can save a message to an existing folder or a folder you’ve created. Press Menu 01 1 (Messages > Write message). After a brief pause, the message entry screen appears in the display. Write your message and press Options. Scroll to Save message and press Select. Scroll to the folder where you’d like to save the message and press OK. The message is saved. View saved messages At the Start screen, press Menu 01 (Messages). Scroll to a folder and press Open. Once the folder opens, scroll to the message you wish to view and press Select. Inbox folder Messages are automatically stored in the inbox after they’ve been read or if you press when Message received appears on the Start screen. Outbox folder Sent messages are automatically saved in the Outbox. Archive folder To make sure that certain messages won’t be overwritten when memory becomes full, move some of your messages to the Archive folder. Templates folder Pictures and pre-written templates are stored in the Templates folder. My folders Keep your messages organized by creating custom folders and saving your messages there. ADD A FOLDER OF YOUR OWN 1 At the Start screen, press Menu 01 10 (Messages > My folders). [ 97 ] 14 3590 FCC draft.book Page 98 Thursday, February 14, 2002 2:36 PM Press Options. Add folder is highlighted. Press OK. Enter a name for the new folder and press OK. The folder is added. REMOVE A FOLDER Only folders created in My folders can be deleted. The Inbox, Outbox, Archive, and Template folders are protected. When you delete a folder, all messages in the folder are deleted as well. At the Start screen, press Menu 01 10 (Messages > My folders). Any folders that you’ve created appear in the display. Scroll to the folder you wish to remove and press Options. Scroll to Delete folder and press OK. You’re asked to confirm the deletion. Press OK if you wish to delete and Back if you wish to exit. Move a message to a folder 14 While viewing the message, press Options. Scroll to Move and press Select. Scroll to the destination folder and press OK. The message is moved. • ERASE MESSAGES If your message memory becomes full, the message icon display. You can do the following to create more space: blinks in the • Read some of the unread messages and then erase them • Erase some of these messages from your folders Erase a single message To erase a single message, you need to open it first. Press Menu 01 (Messages). After a brief pause, Write message appears in the display. Scroll to the folder containing the message you wish to erase and [ 98 ] 3590 FCC draft.book Page 99 Thursday, February 14, 2002 2:36 PM press Open. A list of messages appears in the display. Scroll to the message you wish to erase and press Select. The message opens. Press Options, scroll to Erase, and press Select. You’re asked to confirm the erasure. Press OK to erase the message. Erase all messages in a folder At the Start screen, press Menu 01. Scroll to Erase messages, then press Select. Scroll to the desired folder or message type that you wish to erase and press OK. You’re asked to confirm your erasure. Press OK to empty the folder. • USE PICTURE MESSAGES Picture messages are like picture postcards. You can add text to the postcard before sending the message to a friend. Your phone offers you 10 picture message templates under Messages > Templates. You can use these templates to send pictures. You can also save new pictures in the Templates folder. Notes about picture messages • You can send and receive pictures only if this function is supported by your service provider. • Only phones that offer picture messaging can receive and display the images. • Each picture message is made up of several text messages. Therefore, sending one picture message may cost more than sending one text message. Contact your service provider for pricing information. [ 99 ] 14 3590 FCC draft.book Page 100 Thursday, February 14, 2002 2:36 PM Tip: Before sending a picture message, be sure to set the message mode to Text. See “Set the message mode” on page 88 for instructions. Send picture messages Press Menu, then Select. Scroll to Templates, then press Open. Scroll to the picture you want to send, and press Select. The picture appears. To choose a different picture, press Back, scroll to another picture, then press Select. Press Options, scroll to Send, then press Select. Recall or enter the phone number or e-mail address to which you want to send the picture message. Note: The phone number you choose must be able to receive picture messages. 14 Press OK. Send picture messages with text Press Menu 01 1 (Messages > Write messages). Enter your message, then press Options. Scroll to Attach picture, then press Select. Scroll to the picture you want to send, then press View. After viewing the picture, select Attach. Select Options, scroll to Send, Enter the phone number or recall a number from your phone book, then press OK. [ 100 ] 3590 FCC draft.book Page 101 Thursday, February 14, 2002 2:36 PM Note: The phone number you choose must be able to receive picture messages. Receive picture messages When you receive a picture message, the phone beeps and displays Message received and the indicator in the top left corner of the screen. To read the message now, press Show. To read the message later, press Exit. Read a new picture message later When you want to read the message, press Menu, then press Select Scroll to Inbox, then press Open. A list of message headers is displayed. Indicates that a picture message has been read. Indicates that a picture message has not been read. Scroll to the message you want, then press Select. If the message is long, use the scroll keys to view the message. Save picture messages While viewing the message, press Options. Scroll to Save picture, then press Select. Enter a title for the picture, then press OK. A confirmation note appears. The picture is saved to the Templates folder. [ 101 ] 14 3590 FCC draft.book Page 102 Thursday, February 14, 2002 2:36 PM Save picture messages with edited text While viewing the message, press Options. Scroll to Edit text, then press Select. Make changes to the text, then press Options. Scroll to Save message, then press Select. If the phone prompts you to replace the original, press OK. Chose Outbox, Archive, or Templates, then press OK. A confirmation note appears. • USE THE INFO MESSAGE SERVICE With the info message network service, you can receive short text messages on various topics, such as weather and traffic conditions, from your service provider. Info message selections can be found under Messages > Info messages. Note: For available topics and relevant topic numbers, contact your service provider. 14 • USE THE SERVICE COMMAND EDITOR Use the Service command editor to key in and send service requests (also known as USSD commands) to your service provider. Note: For more information, contact your service provider. [ 102 ] 3590 FCC draft.book Page 103 Thursday, February 14, 2002 2:36 PM 15 Your WAP browser Your phone has a built-in browser you can use to connect to selected services on the wireless Internet. You can view weather reports, check news or flight times, view financial information, make online purchases and much more. • NOTES ON WIRELESS INTERNET ACCESS This section gives a brief overview of wireless Internet technology. Technology background WAP A technology called Wireless Application Protocol (WAP) is to mobile devices what the World Wide Web (WWW) is to personal computers. The mobile community began developing WAP several years ago to provide access to the Internet for mobile users. Today, most WAP sites are made up of text and hyperlinks. Some pages even contain low-resolution graphics, or require data input. Your service provider and others are free to design WAP sites as they choose, so the sites are as variable as Web pages on the Internet. Internet content on your personal computer is called a “web page.” Internet content on your mobile phone is called a “page,” “WAP card,” or a “Deck of cards.” GPRS General Packet Radio Service (GPRS) is a technology used to send and receive data via short bursts or packets over the wireless network. GPRS allows you to stay connected to the Internet. This feature allows for faster downloads of information and no time spent completing a dial-up connection. Applications using GPRS include the WAP browser and text messaging. [ 103 ] 15 3590 FCC draft.book Page 104 Thursday, February 14, 2002 2:36 PM • For information about how to track time spent online, see “Check data calls” on page 46. • For information about sending messages via GPRS, see “Choose other message settings” on page 89. • For availability, pricing, and subscription to GPRS services, contact your service provider. The Service provider’s role Because wireless Internet content is designed to be viewed from your phone, your wireless service provider now becomes your “wireless Internet service provider” as well. It’s likely that your service provider has created a home page and set up your browser to go to this page when you log on to the Internet. Once at your service provider’s home page, you’ll find links to a number of other sites. • SET UP FOR BROWSING 15 You should not need to do anything to set up your phone for browsing. Your service provider usually modifies the appropriate settings when you subscribe to the feature. Contact your service provider if you have problems using the browser. • SIGN ON TO THE INTERNET You use the Services menu to connect to the Internet. Note: Your phone must be switched on to use this function. Do not switch the phone on when wireless phone use is prohibited or when it may cause interference or danger. Press Menu 9 (Services). Scroll to Home, then press Select. Your phone connects to the Internet and to your service provider’s home page. [ 104 ] 3590 FCC draft.book Page 105 Thursday, February 14, 2002 2:36 PM If you see an error message, the phone may not be set up for browsing. Contact your service provider to make sure that your phone is configured properly. • USE BROWSER OPTIONS The Services menu gives you the options shown in the following list. Some service providers may have customized the options on the Services menu. Contact your service provider for more information if any of the options shown here are not available. Choice Home What it does Starts the browser and takes you to your service provider’s home page. Bookmarks Shows a list of all saved bookmarks. Bookmarks help you find a WAP site quickly. Service inbox Allows you to receive notifications from your service provider. Notifications may be about new e-mail messages, changes in stock prices or news headlines. Settings Provides options for changing connection settings, appearance settings, and authority certificate. Go to address Accepts an address you enter. Clear the cache Empties the browser’s temporary memory and frees up space. It’s advisable to empty your cache at the end of each session. [ 105 ] 15 3590 FCC draft.book Page 106 Thursday, February 14, 2002 2:36 PM • NAVIGATE THE WIRELESS INTERNET Since your phone’s screen is much smaller than a computer screen, Internet content is displayed in a different format than you may be used to seeing. This section shows simple guidelines for using the phone’s keys to navigate a WAP site. Examples of how to read a WAP site follow the guidelines. General guidelines for using the phone keys • Use the scroll keys to browse the WAP site. • To select a highlighted item, press • To enter letters and numbers, press the keys • To enter special characters, press the to key. Examples of wireless Internet sites The following illustrations show most of the elements you may find on a wireless Internet site. These are examples only. Header line: shows the current Internet site. Inactive link: appears as an underlined word. 15 Active link: appears as a highlighted word. Use links. and to scroll through the list of Selection list: Brackets [ ] appear when you have the option to enter information. Options: Press Options to go to the site’s menu and/or browser page. Back: Press Back to return to the previous page. [ 106 ] 3590 FCC draft.book Page 107 Thursday, February 14, 2002 2:36 PM Data entry field: Brackets [ ] around three dots appear when you need to enter information. In this example, you can enter your zip code to receive the local weather forecast. • USE BOOKMARKS You can save addresses for your favorite sites as bookmarks. A bookmark helps you find a site again, just as a slip of paper helps you find a page in a book. Set a bookmark while browsing You can add up to 25 bookmarks. Press Menu 9 1 (Services > Home), then press Options. Scroll to Bookmarks, then press Select. Press Options. Scroll to New bookmark, then press Select. Enter address, then press OK. Enter a title, then press OK. • DISCONNECT FROM THE INTERNET To close your connection, simply press [ 107 ] 15 3590 FCC draft.book Page 108 Thursday, February 14, 2002 2:36 PM • SECURITY ISSUES Clear the cache memory Note: The information or services you have accessed may be stored in the cache of your phone. A cache is a buffer memory, which is used to store data temporarily. If you have tried to access or have accessed confidential information requiring passwords (for example, your bank account), empty the cache of your phone after each use. Press Menu 9 (Services). Scroll to Clear the cache, then press Select. CLEAR THE CACHE WHILE BROWSING 1 Press Options. Scroll to Clear the cache, then press Select. About authority certificates To use some WAP services, such as banking services, you need an authority certificate. Using the certificate can help you to improve the security of connections between your phone and a WAP server. 15 You can download the certificate from a WAP page if the WAP service supports the use of authority certificates. After the download, you can view the certificate, then save or delete it. If you save the certificate, it is added to the list of certificates in the phone. Your phone alerts you if the identity of the WAP server or WAP gateway cannot be verified or is not authentic. [ 108 ] 3590 FCC draft.book Page 109 Thursday, February 14, 2002 2:36 PM VIEW THE LIST OF AUTHORITY CERTIFICATES • NOTES ABOUT GPRS When you use GPRS to connect to the Internet, you are making a data call. The following icons appear on the screen to show you the status of your connection. Note: In order to use GPRS, you must first subscribe to the network service. Contact your service provider for details on availability and pricing. Shows up in the left upper corner of the screen. Indicates an active GPRS connection, for example, when you are using the WAP browser. Shows up in the left lower corner of the screen, under the signal strength bars. Indicates a continuous GPRS connection, if you chose the “always online” setting. Indicates that circuit switched (CS) or voice calls are not possible when using GPRS for a data call. Indicates that the GPRS connection has been interrupted by a voice call. Set up the GPRS connection Some service providers may have customized the options on the Services menu. Contact your service provider for more information if the options shown here are not available. You can choose one of the following options from Services > Settings >Edit active service settings > GPRS connection: • Always online: the GPRS connection is established when you turn your phone on. The connection continues in the background even after you exit the WAP browser, depending on network coverage. [ 109 ] 15 3590 FCC draft.book Page 110 Thursday, February 14, 2002 2:36 PM • When needed: the GPRS connection is established when you use the WAP browser and is closed when you exit the WAP browser. Receive a call while online If you are using the WAP browser over GPRS, you can still receive a voice call. Your data call is put on hold and you can choose to answer the call. • To answer the incoming call, press • To reject the incoming call, press Note: After you end your voice call, the GPRS connection automatically resumes. Make a call while online When you are browsing a WAP card and want to make a call to a number on the WAP page, you can select Use number. Your phone then searches the information on the WAP card for a string of numbers. You can then choose from the number or numbers displayed to place the call. An alternate way is to press to disconnect from the Internet, then place your call by searching the phone book for a name and number or by keying in the phone number. 15 Make an emergency call while online If you are using GPRS to connect to the Internet, you can end your data connection and then make an emergency call. To close your Internet connection, simply press Enter the emergency number for your present location (for example, 911 or any other official emergency number—emergency numbers vary by location). Press [ 110 ] 3590 FCC draft.book Page 111 Thursday, February 14, 2002 2:36 PM • ONLINE PURCHASES (UNDER DEVELOPMENT) Important: Online purchases and digital signature capabilities are dependent upon your wireless provider. The Wallet feature exists in your phone to support and simplify wireless payment services expected to launch in selected markets in the near future. Before you can make an online purchase using the WAP browser, you need to enter your credit or debit card information into the Wallet. See “Create a wallet card” on page 130 for more information. Note: The Wallet has an automatic time-out feature for security purposes. If the Wallet is open for longer than 5 minutes without any input (keypresses), the phone automatically closes the Wallet. You can continue to use your WAP browser. 15 [ 111 ] 3590 FCC draft.book Page 112 Thursday, February 14, 2002 2:36 PM 16 Your personal digital assistant Your Nokia 3590 phone has many useful features for organizing your everyday life, including a calendar, to-do list, and alarm clock. You can use the calculator for converting currency and the wallet for online purchases. In this chapter, you’ll learn how to use your phone as a personal digital assistant. • USE THE CALENDAR The calendar keeps track of reminders, calls you need to make, meetings, and birthdays. You can also set an alarm for calendar notes. Warning: Your phone must be switched on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. 16 [ 112 ] 3590 FCC draft.book Page 113 Thursday, February 14, 2002 2:36 PM View the calendar Make a note Set the alarm View calendar notes • MAKE A TO-DO LIST • USE THE ALARM CLOCK The alarm clock feature is based on your phone’s internal clock and sounds an alert at a time you specify. The alarm clock works even if you turn your phone off. Set the alarm clock Manage the alarm PHONE ON • Press Stop to shut off the alarm. OR • Press Snooze. The alarm stops and sounds again in 10 minutes. Note: If you let the alarm sound for 1 minute without pressing a key, it stops for 10 minutes, and then sounds again. [ 113 ] 16 3590 FCC draft.book Page 114 Thursday, February 14, 2002 2:36 PM PHONE OFF If the alarm time is reached while the phone is switched off, the phone switches itself on and starts sounding the alarm tone. If you press Stop, the phone asks whether you want to activate the phone for calls. Press No to switch off the phone or Yes to make and receive calls. Warning: Do not press Yes when wireless phone use is prohibited or when it may cause interference or danger. Turn off the alarm clock Press Menu 4 2 1 (Settings > Time and date settings > Alarm clock). Scroll to Off and press Select. • SHARE BUSINESS CARDS Your phone can send or receive an electronic business card as a short text message. The business card can have either: 16 • a name and number, or • a name, multiple numbers (home, work, fax, mobile), an e-mail address, web address and street address if you have entered this information in the phone book. If you are exchanging business cards with multiple numbers and addresses, both the receiving and sending phone must have a phone book that supports these kinds of entries. [ 114 ] 3590 FCC draft.book Page 115 Thursday, February 14, 2002 2:36 PM Send a business card as a short text message Receive a business card • USE THE CALCULATOR Your phone’s calculator adds, subtracts, multiplies, divides, and computes square and square roots functions. You can also use the calculator to convert currency. Warning: Your phone must be switched on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. Add, subtract, multiply and divide Press Menu 6 (Calculator). Enter the first number in the calculation. • Press to enter a decimal point and press Clear to erase any mistakes. • To add, press • To subtract, press once (+ appears) (- appears) • To multiply, press (∗ appears) • To divide, press (/ appears) Enter the second number, repeating steps as needed. Press Options. Equals is selected. Press Select. [ 115 ] 16 3590 FCC draft.book Page 116 Thursday, February 14, 2002 2:36 PM Use the square and square root functions You can use the calculator for finding the square of a number or the square root of a number. Press Menu 6 (Calculator). Enter the number. Press Options, scroll to Square or Square root, then press Select. Convert currency SET THE EXCHANGE RATE CONVERT A CURRENCY AMOUNT • USE THE WALLET (UNDER DEVELOPMENT) The wallet feature allows you to store debit and credit card information in Electronic Commerce Modeling Language (ECML) format to an encrypted area of your phone’s memory. This information can then be used to make fast, secure purchases online. Online purchases are dependent upon your wireless provider. Note: In order to make online purchases, you must first be able to access the wireless Internet with your WAP browser. Contact your service provider for information on network availability. 16 [ 116 ] 3590 FCC draft.book Page 117 Thursday, February 14, 2002 2:36 PM 17 Fun and games • GAME RULES Challenge yourself or a friend to one of the five fun games in your phone. Important: Your phone must be switched on to use this function. Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger. Start a new game Press Menu 8, scroll to Select game, then press Select. Scroll to the desired game, and press Select. Adjust game settings To adjust sound, lights or vibra, press Menu 8, scroll to Settings, then press Select. Scroll to the desired setting and press Select. Kart racing Space Impact II Use your weapons to survive alien attacks. When you defeat all the enemies, you progress to the next level. Use 8 and 0 to move up and down, * and # to move left and right. Key 1 or 3 fires the main weapons, and key 4 or 6 fires bonus weapons. Dance 2 Music [ 117 ] 17 3590 FCC draft.book Page 118 Thursday, February 14, 2002 2:36 PM Bumper Bumper is like the arcade game pinball. The object of the game is to get a high score by keeping your ball on the table for as long as you can by using the flippers. Press 5 to launch the ball. Hold down the 5 key to get more power. Use keys 1 and 3 to control the flippers. Use the keys 4 and 6 to nudge the table - but not too much or the game will tilt. Sugarbowl • CUSTOMIZE APPLICATIONS Your phone software includes 2 MidP Java applications specially designed for this Nokia phone. Various service providers offer other applications via mobile Internet services. Before you can use one of these applications you have to download it to your phone. Launch an application Chose other application options Download an application 17 View system information [ 118 ] 3590 FCC draft.book Page 119 Thursday, February 14, 2002 2:36 PM 18 Reference information • BATTERIES, CHARGERS, AND ACCESSORIES This section provides information about the phone’s batteries, accessories, and chargers. Be aware that the information in this section is subject to change as the batteries, chargers, and accessories change. This phone is intended for use when supplied with power from an ACP-7U, an ACP-8U, LCH-8 or an LCH-9 charger. Other usage could invalidate any approval given to this apparatus and may be dangerous. Check the model number of any charger before use with this phone. Warning! When you purchase batteries, chargers, and accessories for your phone, use only batteries, chargers, and accessories that have received approval from the phone’s manufacturer. The use of any other type of phone-related hardware may invalidate any approval or warranty applying to the phone, and could also be dangerous. For availability of approved batteries, chargers, and accessories, check with your dealer. Note: For information on how to charge and recharge your battery, refer to “Charge the battery” on page 11. When the battery is fully charged, the indicator will tell you that the battery is fully charged. When you are not using a charger, disconnect it from the power source. Do not leave the battery connected to a charger for more than a week, since prolonged maintenance charging could shorten its life span. If left unused, a fully-charged battery will discharge itself over time. Temperature extremes can affect the ability of your battery to charge. Therefore, allow it to cool down or warm up before trying to charge it. When the battery is running out of power and your phone only has a few minutes of talk time remaining, a warning tone sounds and the Battery low message appears briefly. When no more talk time is left, a warning tone is sounded and the phone switches itself off. [ 119 ] 18 3590 FCC draft.book Page 120 Thursday, February 14, 2002 2:36 PM Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object, like a coin, a clip, or a pen causes a direct connection of the + and - terminals of the battery, which are metal strips on the back of the battery. An example of short-circuiting could occur if you carry a spare battery in your pocket or purse, where the battery could come into contact with objects such as a coin. Short-circuiting could damage either the battery or the connecting object. Leaving the battery in hot or cold places, such as in a closed car in either summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A phone with a hot or cold battery may not work temporarily, even if the battery is fully charged. The performance of Li-Ion batteries is particularly limited in temperatures below 0°C (32°F). The following list provides guidelines that you can follow: 18 • When the operating time (talk time and standby time) is noticeably shorter than normal, buy a new battery. • Use the battery only for its intended purpose. • Never use any charger or battery that is damaged and/or worn out. • Batteries must be recycled or disposed of properly. Do not dispose of batteries by putting them in fire! • When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord. • IMPORTANT SAFETY INFORMATION This section provides additional safety information. A brief overview of safety can be found in “For your safety” on page 1. [ 120 ] 3590 FCC draft.book Page 121 Thursday, February 14, 2002 2:36 PM Traffic Safety Do not use a wireless telephone while driving a vehicle. Always secure the phone in its holder; do not place the phone on the passenger seat or where it can break loose in a collision or sudden stop. Remember road safety always comes first! Operating environment Remember to follow any special regulations in force in any area and always switch off your phone whenever it is forbidden to use it, or when it may cause interference or danger. Use the phone only in its normal operating positions. Parts of the phone are magnetic. Metallic materials may be attracted to the phone, and persons with a hearing aid should not hold the phone to the ear with the hearing aid. Always secure the phone in its holder, because metallic materials may be attracted by the earpiece. Do not place credit cards or other magnetic storage media near the phone, because information stored on them may be erased. Electronic devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. PACEMAKERS Pacemaker manufacturers recommend that a minimum separation of 20 cm (6 inches) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: • Should always keep the phone more than 20 cm (6 inches) from their pacemaker when the phone is switched on [ 121 ] 18 3590 FCC draft.book Page 122 Thursday, February 14, 2002 2:36 PM • Should not carry the phone in a breast pocket • Should use the ear opposite the pacemaker to minimize the potential for interference. • If you have any reason to suspect that interference is taking place, switch off your phone immediately. HEARING AIDS Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider. Other medical devices Operation of any radio transmitting equipment, including cellular phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your phone in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles 18 RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (for example, electronic fuel injection systems, electronic antiskid/antilock braking systems, electronic speed control systems, air bag systems). Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. POSTED FACILITIES Switch your phone off in any facility where posted notices so require. [ 122 ] 3590 FCC draft.book Page 123 Thursday, February 14, 2002 2:36 PM Potentially explosive atmospheres Switch off your phone when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised to switch off the phone when at a refuelling point (service station). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often but not always clearly marked. They include below deck on boats; chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Vehicles Only qualified personnel should service the phone or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty which may apply to the unit. Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases or explosive materials in the same compartment as the phone, its parts or accessories. For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not place objects, including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Using your phone while in the air is prohibited. Switch off your phone before boarding an aircraft. The use of wireless telephones in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network and may be illegal. [ 123 ] 18 3590 FCC draft.book Page 124 Thursday, February 14, 2002 2:36 PM FCC regulations prohibit using your phone while in the air. Switch off your phone before boarding an aircraft. The use of wireless telephones in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal. Failure to observe these instructions may lead to suspension or denial of telephone services to the offender, legal action or both. • EMERGENCY CALLS Important: This phone, like any wireless phone, operates using radio signals, wireless, and landline networks as well as user-programmed functions. Because of this, connections in all conditions cannot be guaranteed. Therefore you should never rely solely upon any wireless phone for essential communications (for example, medical emergencies). Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers. To make an emergency call: 18 If the phone is not on, switch it on. Check for adequate signal strength Some networks may require that a valid SIM card is properly inserted in the phone. Press as many times as needed (for example, to exit a call, to exit a menu, etc.) to clear the display and ready the phone for calls. Key in the emergency number for your present location (for example, 911, 112, or other official emergency number). Emergency numbers vary by location. Press the • If certain features are in use,(keyguard, fixed dialing, etc.) you may key [ 124 ] 3590 FCC draft.book Page 125 Thursday, February 14, 2002 2:36 PM first need to turn those features off before you can make an emergency call. Consult this user guide and your local cellular service provider. • When making an emergency call, remember to give all the necessary information as accurately as possible. Remember that your wireless phone may be the only means of communication at the scene of an accident - do not end the call until given permission to do so. • CERTIFICATION INFORMATION (SAR) THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. [ 125 ] 18 3590 FCC draft.book Page 126 Thursday, February 14, 2002 2:36 PM Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone as reported to the FCC when tested for use at the ear is 1.03 W/kg, and when worn on the body, as described in this user guide, is 0.38 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID GMLNPM-8. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the Nokia accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. 18 *In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. SAR values may vary depending on national reporting requirements and the network band. For SAR information in other regions please look under product information at www.nokia.com. [ 126 ] 3590 FCC draft.book Page 127 Thursday, February 14, 2002 2:36 PM • A MESSAGE FROM THE CTIA Safety is the most important call you will ever make. A Guide to Safe and Responsible Wireless Phone Use Tens of millions of people in the U.S. today take advantage of the unique combination of convenience, safety and value delivered by the wireless telephone. Quite simply, the wireless phone gives people the powerful ability to communicate by voice--almost anywhere, anytime--with the boss, with a client, with the kids, with emergency personnel or even with the police. Each year, Americans make billions of calls from their wireless phones, and the numbers are rapidly growing. But an important responsibility accompanies those benefits, one that every wireless phone user must uphold. When driving a car, driving is your first responsibility. A wireless phone can be an invaluable tool, but good judgment must be exercised at all times while driving a motor vehicle--whether on the phone or not. The basic lessons are ones we all learned as teenagers. Driving requires alertness, caution and courtesy. It requires a heavy dose of basic common sense---keep your head up, keep your eyes on the road, check your mirrors frequently and watch out for other drivers. It requires obeying all traffic signs and signals and staying within the speed limit. It means using seatbelts and requiring other passengers to do the same. But with wireless phone use, driving safely means a little more. This brochure is a call to wireless phone users everywhere to make safety their first priority when behind the wheel of a car. Wireless telecommunications is keeping us in touch, simplifying our lives, protecting us in emergencies and providing opportunities to help others in need. When it comes to the use of wireless phones, safety is your most important call. Wireless Phone "Safety Tips" Below are safety tips to follow while driving and using a wireless phone which should be easy to remember. 1 Get to know your wireless phone and its features such as speed dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most phones offer, including automatic redial and memory. Also, work to memorize the phone keypad so you can use the speed dial function without taking your attention off the road. 2 When available, use a hands free device. A number of hands free wireless phone accessories are readily available today. Whether you choose an installed mounted device for your wireless phone or a speaker phone accessory, take advantage of these devices if available to you. 3 Position your wireless phone within easy reach. Make sure you place your wireless phone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, if possible, let your voice mail answer it for you. 4 Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow and ice can be [ 127 ] 18 3590 FCC draft.book Page 128 Thursday, February 14, 2002 2:36 PM 10 18 hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road. Do not take notes or look up phone numbers while driving. If you are reading an address book or business card, or writing a "to do" list while driving a car, you are not watching where you are going. It’s common sense. Don’t get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light or otherwise stationary. But if you need to dial while driving, follow this simple tip--dial only a few numbers, check the road and your mirrors, then continue. Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix--they are distracting and even dangerous when you are behind the wheel of a car. Make people you are talking with aware you are driving and if necessary, suspend conversations which have the potential to divert your attention from the road. Use your wireless phone to call for help. Your wireless phone is one of the greatest tools you can own to protect yourself and your family in dangerous situations--with your phone at your side, help is only three numbers away. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident, road hazard or medical emergency. Remember, it is a free call on your wireless phone! Use your wireless phone to help others in emergencies. Your wireless phone provides you a perfect opportunity to be a "Good Samaritan" in your community. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you. Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call for emergency services. But you still can use your wireless phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number. Careless, distracted individuals and people driving irresponsibly represent a hazard to everyone on the road. Since 1984, the Cellular Telecommunications Industry Association and the wireless industry have conducted educational outreach to inform wireless phone users of their responsibilities as safe drivers and good citizens. As we approach a new century, more and more of us will take advantage of the benefits of wireless telephones. And, as we take to the roads, we all have a responsibility to drive safely. The wireless industry reminds you to use your phone safely when driving. For more information, please call 1-888-901-SAFE. For updates: http://www.wow-com.com/consumer/issues/driving/articles.cfm?ID=85 [ 128 ] 3590 FCC draft.book Page 129 Thursday, February 14, 2002 2:36 PM © 2001 Cellular Telecommunications & Internet Association. All Rights Reserved.1250 Connecticut Avenue, NW Suite 800, Washington, DC 20036. Phone: (202) 785-0081 • A MESSAGE FROM THE FDA Consumer Update on Wireless Phones U.S. Food and Drug Administration 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. 2. What is FDA's role concerning the safety of wireless phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless phones; • Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and • Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health • Environmental Protection Agency • Federal Communications Commission [ 129 ] 18 3590 FCC draft.book Page 130 Thursday, February 14, 2002 2:36 PM • Occupational Safety and Health Administration • National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in this document. 3. What kinds of phones are the subject of this update? The term wireless phone refers here to hand-held wireless phones with built-in antennas, often called cell mobile or PCS phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user’s head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person's RF exposure decreases rapidly with increasing distance from the source. The so-called cordless phones; which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits. 4. What are the results of the research done already? 18 The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF [ 130 ] 3590 FCC draft.book Page 131 Thursday, February 14, 2002 2:36 PM exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years. 5. What research is needed to decide whether RF exposure from wireless phones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they do - may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used. 6. What is FDA doing to find out more about the possible health effects of wireless phone RF? FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone? All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards developed by the Institute of Electrical and [ 131 ] 18 3590 FCC draft.book Page 132 Thursday, February 14, 2002 2:36 PM Electronic Engineering (IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for locating the FCC identification number on your phone so you can find your phone’s RF exposure level in the online listing. 8. What has FDA done to measure the radiofrequency energy coming from wireless phones? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques, sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines. 9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? 18 If there is a risk from these products--and at this point we do not know that there is-it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. [ 132 ] 3590 FCC draft.book Page 133 Thursday, February 14, 2002 2:36 PM 10.What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11.What about wireless phone interference with medical equipment? Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a compatible phone and a accompanied hearing aid at the same time. This standard was approved by the IEEE in 2000. FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. 12.Where can I find additional information? For additional information, please refer to the following resources: • FDA web page on wireless phones http://www.fda.gov/cdrh/phones/index.html • Federal Communications Commission (FCC) RF Safety Program http://www.fcc.gov/oet/rfsafety • International Commission on Non-Ionizing Radiation Protection http://www.icnirp.de • World Health Organization (WHO) International EMF Project http://www.who.int/emf • National Radiological Protection Board (UK) http://www.nrpb.org.uk/ July 18, 2001 For updates: http://www.fda.gov/cdrh/phones [ 133 ] 18 3590 FCC draft.book Page 134 Thursday, February 14, 2002 2:36 PM • CARE AND MAINTENANCE Your phone is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfill any warranty obligations and to enjoy this product for many years: 18 • Keep the phone and all its parts and accessories out of the reach of small children. • Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits. • Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged. • Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics. • Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside and may damage electronic circuit boards. • Do not attempt to open the phone. Non-expert handling may damage it. • Do not drop, knock, or shake the phone. Rough handling can break internal circuit boards. • Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone. • Do not paint the phone. Paint can clog the moving parts and prevent proper operation. • Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate regulations governing radio devices. [ 134 ] 3590 FCC draft.book Page 135 Thursday, February 14, 2002 2:36 PM All of the above suggestions apply equally to your phone, battery, charger or any accessory. If any of them are not working properly, take them to your nearest qualified service facility. The personnel there will assist you, and if necessary, arrange for service. • ACCESSORIES If you want to enhance your phone’s functionality, a range of accessories is available for you. You can select any of these items to help accommodate your specific communication needs. For availability of these and other accessories, contact your service provider. A FEW PRACTICAL RULES FOR ACCESSORY OPERATION • Keep all accessories out of reach of small children. • When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord. • Check regularly that any vehicle-installed accessories are mounted and are operating properly. • Installation of any complex car accessories must be made by qualified personnel only. Use only batteries, chargers, and accessories that have been approved by the phone manufacturer. The use of any other types could invalidate any approval or warranty applying to the phone, and could be dangerous. Refer to “Batteries, chargers, and accessories” on page 119 for important battery usage information. 18 [ 135 ] 3590 FCC draft.book Page 136 Thursday, February 14, 2002 2:36 PM • BATTERY INFORMATION This section provides information about the phone’s battery. Be aware that the information in this section is subject to change. Note: The phone uses a lithium ion (Li-Ion) battery. Dispose of used batteries in accordance with any local regulations. The tables shown in this section provide information about the batteries that are available for your phone, charging times with the Rapid Travel Charger (ACP-8U), the Standard Travel Charger (ACP-7U), talk times, and standby times. Consult your service provider for more information. Charging Times The charging times listed below are approximate. Battery option ACP-7U Charger ACP-8U Charger Standby and Talk Times The times shown in the following table are estimates only and represent a range for either standby or talk times (not a combination of both). The operation time of the battery depends on conditions such as: 18 • Transmitting power level • Signal (distance between the phone and the base station) • Network parameters defined by the operator • Phone use (WAP, games, SMS) • Charging procedure used [ 136 ] 3590 FCC draft.book Page 137 Thursday, February 14, 2002 2:36 PM Battery option Talk time Standby time • CHARGERS AND OTHER ACCESSORIES This section provides information about the phone’s chargers and accessories. Be aware that the information in this section is subject to change as the chargers and accessories change. The chargers and accessories that are described in this section are available for your phone. Contact your dealer for details. Note: When a charger is not in use, disconnect it from the power source. Do not leave the battery connected to a charger for longer than a week, since prolonged maintenance charging of the battery could shorten its life span. If left unused, a fully charged battery will discharge itself over time. Standard Travel Charger (ACP-7) The Standard Travel Charger is a lightweight (187 g) and durable AC charger. To use the Standard Travel Charger, plug it into a standard 120 V AC wall outlet and connect the lead from the charger to the base of your phone. This charger can also be used with the optional Desktop Stand. Note: If the battery is completely empty, you cannot use the phone until it has enough charge to operate. [ 137 ] 18 3590 FCC draft.book Page 138 Thursday, February 14, 2002 2:36 PM Rapid Travel Charger (ACP-8) The Rapid Travel Charger is a lightweight (100 g) and durable AC charger. Calls can be made during charging, even with a fully discharged battery. To use the Rapid Travel Charger (ACP-8), plug it into a standard 120 V or 220 V AC wall outlet, and connect the lead from the charger to the base of your phone. The charger can also be used together with the optional Desktop Charging Stand. Approximate charging times for discharged batteries are shown in “Charging Times” on page 136. Rapid Cigarette Lighter Charger (LCH-9) You can charge your phone’s battery from your vehicle battery by using the Rapid Cigarette Lighter Charger (LCH-9). Calls are possible during charging. A green light indicates that the charger is ready for charging. The battery charging times are the same as those for the Rapid Travel Charger (ACP-8). The input voltage range is from 11 V to 24 V DC, negative grounding. Avoid prolonged charging with the Rapid Cigarette Lighter Charger (LCH-9) when the car engine is not running; this could cause your car battery to drain. Note also, that in some cars, the cigarette lighter plug is not provided with electricity if the ignition is not switched on. 18 [ 138 ] 3590 FCC draft.book Page 139 Thursday, February 14, 2002 2:36 PM Compact Desktop Charging Stand (DCV-10) Used together with the Standard Travel Charger (ACP-7) or the Rapid Travel Charger (ACP-8), the Compact Desktop Charging Stand is an stylish choice when you need your phone close at hand, always ready for calls. This charging stand allows you to charge your phone’s battery in an upright, obtainable position on your desk. Battery Charging Stand (DDC-1) This Battery Charging Stand provides the possibility to charge a spare battery and thus have a full power source available whenever needed. You can use the Charging Stand with the BLC2 Li-Ion battery. Compatible chargers include the Standard Charger (ACP-7) and the Travel Charger (ACP-8). Headset Kit (HDC-5) Small and lightweight, the headset kit allows easy and convenient handsfree operation. The headset has a foam earpiece cover for a comfortable fit and has a clip to hold it firmly in place. This headset’s 4-wire 2.5 mm jack fits directly into the bottom of the phone, see “Set up your headset” on page 13 for more details. A remote control button located in the microphone makes the headset convenient to use while answering or receiving calls. You can use the headset with your phone’s voice tag feature, see “Make a call using voice recognition” on page 63 for more information. [ 139 ] 18 3590 FCC draft.book Page 140 Thursday, February 14, 2002 2:36 PM Headset Kit (HDE-2) Small and lightweight, the headset kit allows easy and convenient handsfree operation. This headset comes with a clip for a comfortable fit. This headset’s 4-wire 2.5 mm jack fits directly into the bottom of your phone, see “Set up your headset” on page 13 for more details. Mobile Holder (MBC-6) Small and easy to use, the Mobile Holder provides an ideal place to hold the phone in a vehicle. The Mobile Holder is easy to attach to the dashboard via a mounting plate or swivel. The Mobile Holder is compatible with the Rapid Cigarette Lighter Charger (LCH-9) and the Express Car Kit (PPH-1). Express Car Kit (PPH-1) 18 The Express Car Kit provides charging and handsfree functionality. Compatible with 12 V systems, the Express Car Kit plugs into the cigarette lighter socket for charging. A green light indicates readiness for charging. The Express Car Kit has a built in speaker and uses the phone’s microphone. The Express Car Kit also has a connector for an optional external microphone (HFM-8). The Express Car Kit requires no screws for installation and thus can be moved easily from car to car. [ 140 ] 3590 FCC draft.book Page 141 Thursday, February 14, 2002 2:36 PM 19 Technical information Weight 79.8 g 107.3 g with BLC-2 battery 112.2 g with BLC-1 battery Size Length 119 mm (4.68 in.) Width 50 mm (1.97 in.) Depth 23 mm (0.90 in.) Transmitting power GSM 850 2 W GSM 1900 1 W Operating voltage 3.6 V DC nominal 3.6 V DC for car kit Networks GSM 850 MHz/1900 MHz Frequency band GSM 850 824.2 to 848.8 MHz (TX) 869.2 to 893.8 MHz (RX) GSM 1900 1850.2 to 1909.8 MHz (TX) 1930.2 to 1989.8 MHz (RX) Memory locations Up to 500 names in phone memory with up to 5 numbers and 3 text fields per name. Check with your SIM card provider or carrier for information about SIM card memory capacity. [ 141 ] 19 3590 FCC draft.book Page 142 Thursday, February 14, 2002 2:36 PM 20 Troubleshooting This section provides a table that lists some of the most commonly encountered problems and provides possible causes and solutions. Problem My phone isn’t charging. Possible cause Possible solution The charger and the phone are not properly connected. Securely connect the charger to the phone. The charger is not properly plugged in. Make sure that the charger is plugged in correctly. My phone isn’t making/answering calls. The battery is not charged. Charge the battery. The signal strength is poor. If you are indoors, move toward a window. I can’t listen to my voice messages. You don’t have voice mail service. Call your wireless service provider. You have not set up your Call your wireless service voice mailbox with your provider. service provider. You have not saved your Refer to “Use voice voice mail number in features” on page 60. your phone. 20 The voice mail number you have saved is incorrect. Call your wireless service provider. You have forgotten your Call your wireless service password or are entering provider. it incorrectly. [ 142 ] 3590 FCC draft.book Page 143 Thursday, February 14, 2002 2:36 PM 21 NOKIA One Year Limited Warranty Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product. This one year period is extended by each whole day that the Product is out of your possession for repair under this warranty. The limited warranty extends only to the original purchaser (“Consumer”) of the Product and is not assignable or transferable to any subsequent purchaser/end- user. The limited warranty extends only to Consumers who purchase the Product in the United States of America. During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole option, any defective parts, or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of product malfunction or failure during normal usage. No charge will be made to the Consumer for any such parts. Nokia will also pay for the labor charges incurred by Nokia in repairing or replacing the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. Nokia’s limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. Nokia shall not be liable for any other losses or damages. These remedies are the Consumer’s exclusive remedies for breach of warranty. [ 143 ] 21 3590 FCC draft.book Page 144 Thursday, February 14, 2002 2:36 PM Upon request from Nokia, the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne, Florida. Nokia shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Nokia, including damage caused by shipping. b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not recommended for interconnection by Nokia. c) Nokia was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. 21 d) The Product serial number plate or the accessory data code has been removed, defaced or altered. e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product. [ 144 ] 3590 FCC draft.book Page 145 Thursday, February 14, 2002 2:36 PM Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-step procedure: a) The Consumer shall return the Product to the place of purchase for repair or replacement processing. b) If “a” is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer shall ship the Product prepaid and insured to: Nokia Inc., Attn: Repair Department 795 West Nasa Blvd. Melbourne, FL 32901 c) The Consumer shall include a return address, daytime phone number and/or fax number, complete description of the problem, proof of purchase and service agreement (if applicable). Expenses related to removing the Product from an installation are not covered under this limited warranty. d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be responsible for any expenses related to reinstallation of the Product. e) Nokia will repair the Product under the limited warranty within 30 days after receipt of the Product. If Nokia cannot perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the same defect, Nokia at its option, will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usage. In some states the Consumer may have the right to a loaner if the repair of the Product takes more than ten (10) days. Please contact the Customer Service Center at Nokia at the telephone number listed at the end of this warranty if you need a loaner and the repair of the Product has taken or is estimated to take more than ten (10) days. [ 145 ] 21 3590 FCC draft.book Page 146 Thursday, February 14, 2002 2:36 PM f) If the Product is returned during the limited warranty period, but the problem with the Product is not covered under the terms and conditions of this limited warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is returned after the expiration of the limited warranty period, Nokia’s normal service policies shall apply and the Consumer will be responsible for all shipping charges. 21 YOU (THE CONSUMER) UNDERSTAND THAT THE PRODUCT MAY CONSIST OF REFURBISHED EQUIPMENT THAT CONTAINS USED COMPONENTS, SOME OF WHICH HAVE BEEN REPROCESSED. The used components comply with Product performance and reliability specifications. 10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED. [ 146 ] 3590 FCC draft.book Page 147 Thursday, February 14, 2002 2:36 PM 21 11 Some states do not allow limitation of how long an implied warranty lasts, so the one year warranty limitation may not apply to you (the Consumer). Some states do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state. 12 Nokia neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement. 13 This is the entire warranty between the Nokia and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. 14 This limited warranty allocates the risk of failure of the Product between the Consumer and Nokia. The allocation is recognized by the Consumer and is reflected in the purchase price. 15 Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following purchase of the Product. 16 Questions concerning this limited warranty may be directed to: Nokia Inc. Attn: Customer Service 7725 Woodland Center Blvd., Ste. 150 Tampa, FL 33614 Telephone: 1-888-NOKIA-2U (1-888-665-4228) Facsimile: (813) 287-6612 TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6452) 17 The limited warranty period for Nokia supplied attachments and accessories is specifically defined within their own warranty cards and packaging. *Nokia is a registered trademark of Nokia Corporation. [ 147 ]
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